2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 30 20 0 10 0 0 70 10 10
2018 PS 47 41 0 0 6 0 6 94 6 17
2017 PS 33 47 7 7 7 0 0 80 13 15
2017 PS-01 27 55 9 9 0 0 0 82 9 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 10 50 10 0 0 0 40 10 10
2018 PS 41 18 12 29 0 0 0 59 29 17
2017 PS 19 61 13 7 0 0 0 80 7 15
2017 PS-01 9 64 18 9 0 0 0 73 9 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 PS 65 18 12 0 0 0 6 88 0 17
2017 PS 46 27 20 7 0 0 0 73 7 15
2017 PS-01 45 27 27 0 0 0 0 73 0 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 0 20 0 0 0 80 20 10
2018 PS 47 41 6 6 0 0 0 88 6 17
2017 PS 39 40 13 0 7 0 0 80 7 15
2017 PS-01 27 55 18 0 0 0 0 82 0 11

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 0 10 10 0 0 80 20 10
2018 PS 47 35 6 12 0 0 0 82 12 17
2017 PS 46 40 7 7 0 0 0 87 7 15
2017 PS-01 45 36 9 9 0 0 0 82 9 11

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 PS 59 18 18 6 0 0 0 76 6 17
2017 PS 46 40 7 7 0 0 0 87 7 15
2017 PS-01 45 36 9 9 0 0 0 82 9 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 40 40 0 0 0 0 60 0 10
2018 PS 29 18 12 29 0 12 0 53 33 17
2017 PS 46 20 13 13 0 7 0 71 14 15
2017 PS-01 45 18 18 18 0 0 0 64 18 11
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 30 30 10 0 0 10 56 11 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 30 30 10 0 0 0 60 10 10
2018 PS 65 24 6 6 0 0 0 88 6 17
2017 PS 53 27 7 7 0 7 0 86 7 15
2017 PS-01 55 27 0 9 0 9 0 90 10 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 60 0 30 10 0 0 0 60 10 10
2018 PS 71 6 18 6 0 0 0 76 6 17
2017 PS 53 27 7 0 7 7 0 86 7 15
2017 PS-01 55 27 0 0 9 9 0 90 10 11

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 20 40 0 10 0 0 50 10 10
2018 PS 38 13 25 0 0 19 6 67 0 16
2017 PS 47 0 27 12 0 13 0 55 14 15
2017 PS-01 45 0 27 9 0 18 0 56 11 11

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 20 30 0 10 0 0 60 10 10
2018 PS 44 25 6 0 6 19 0 85 8 16
2017 PS 40 13 33 7 0 7 0 58 7 15
2017 PS-01 36 18 27 9 0 9 0 60 10 11

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 0 60 0 10 0 0 30 10 10
2018 PS 31 25 6 0 13 25 0 75 17 16
2017 PS 34 20 26 0 0 20 0 68 0 15
2017 PS-01 27 27 18 0 0 27 0 75 0 11

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 10 50 0 10 0 0 40 10 10
2018 PS 31 31 6 13 6 13 0 71 21 16
2017 PS 40 12 27 7 0 13 0 61 8 15
2017 PS-01 45 0 27 9 0 18 0 56 11 11
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 20 40 20 0 0 0 40 20 10
2018 PS 24 29 18 18 12 0 0 53 29 17
2017 PS 7 39 40 7 0 0 7 49 7 15
2017 PS-01 9 27 45 9 0 0 9 40 10 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 40 0 20 0 0 0 80 20 10
2018 PS 59 35 6 0 0 0 0 94 0 17
2017 PS 53 40 7 0 0 0 0 93 0 15
2017 PS-01 45 55 0 0 0 0 0 100 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 20 0 20 10 0 0 70 30 10
2018 PS 63 25 6 6 0 0 0 88 6 16
2017 PS 53 20 7 7 7 7 0 78 14 15
2017 PS-01 55 18 0 9 9 9 0 80 20 11

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 30 20 10 10 0 0 60 20 10
2018 PS 29 59 6 6 0 0 0 88 6 17
2017 PS 33 27 7 20 13 0 0 60 34 15
2017 PS-01 18 36 0 27 18 0 0 55 45 11

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 0 50 10 0 10 0 33 11 10
2018 PS 38 19 13 19 6 6 0 60 27 16
2017 PS 34 26 7 7 7 20 0 75 17 15
2017 PS-01 45 18 9 9 9 9 0 70 20 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 10 20 30 10 0 0 40 40 10
2018 PS 31 31 0 19 13 6 0 67 33 16
2017 PS 27 47 7 6 13 0 0 74 19 15
2017 PS-01 27 55 9 0 9 0 0 82 9 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 20 0 0 0 0 80 0 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 10 40 0 0 0 0 60 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 70 0 20 0 10 0 0 70 10 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 0 80 0 10 0 0 10 10 10
2018 PS 24 29 12 18 18 0 0 53 35 17
2017 PS 13 33 27 20 0 0 7 49 22 15
2017 PS-01 18 18 27 27 0 0 9 40 30 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 20 40 20 10 0 0 30 30 10
2018 PS 35 12 24 12 18 0 0 47 29 17
2017 PS 6 54 7 20 7 0 7 64 29 15
2017 PS-01 0 55 0 27 9 0 9 60 40 11

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 30 20 10 0 0 0 70 10 10
2018 PS 65 24 6 6 0 0 0 88 6 17
2017 PS 19 61 13 7 0 0 0 80 7 15
2017 PS-01 9 73 9 9 0 0 0 82 9 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 30 40 10 10 0 0 40 20 10
2018 PS 20 33 20 7 13 7 0 57 21 15
2017 PS 13 33 20 7 13 13 0 53 23 15
2017 PS-01 9 36 18 9 9 18 0 56 22 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 10 20 30 0 0 0 50 30 10
2018 PS 50 19 19 13 0 0 0 69 13 16
2017 PS 34 60 0 0 7 0 0 93 7 15
2017 PS-01 36 55 0 0 9 0 0 91 9 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 40 30 10 0 0 0 60 10 10
2018 PS 59 6 12 6 0 0 18 79 7 17
2017 PS 33 40 13 0 7 0 7 78 7 15
2017 PS-01 18 45 18 0 9 0 9 70 10 11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PS 10 60 30 10
2018 PS 29 29 41 17
2017 PS 20 33 47 15
2017 PS-01 18 27 55 11
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 50 10 0 0 0 0 90 0 10
2018 PS 65 24 12 0 0 0 0 88 0 17
2017 PS 53 34 13 0 0 0 0 87 0 15
2017 PS-01 45 45 9 0 0 0 0 91 0 11

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 20 0 0 0 0 80 0 10
2018 PS 56 19 19 6 0 0 0 75 6 16
2017 PS 53 34 7 7 0 0 0 87 7 15
2017 PS-01 45 36 9 9 0 0 0 82 9 11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 0 30 50 10 0 0 60 10 10
2018 PS 6 0 29 24 29 6 6 60 7 17
2017 PS 0 7 27 20 26 0 20 58 8 15
2017 PS-01 0 9 36 18 18 0 18 44 11 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 10 30 30 20 0 0 50 20 10
2018 PS 6 6 18 18 35 6 12 64 14 17
2017 PS 0 7 20 13 39 0 20 66 8 15
2017 PS-01 0 9 27 9 36 0 18 56 11 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 20 20 30 20 0 0 50 30 10
2018 PS 0 25 13 6 31 13 13 50 33 16
2018 PS-01 0 27 13 7 33 13 7 50 33 15
2017 PS 0 27 12 13 20 0 27 46 37 15
2017 PS-01 0 36 9 9 18 0 27 38 50 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 0 0 40 30 30 0 0 60 0 10
2018 PS 0 12 12 18 41 0 18 71 14 17
2017 PS 0 13 20 6 13 13 34 36 26 15
2017 PS-01 0 18 18 0 9 18 36 20 40 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 0 0 40 20 40 0 0 60 0 10
2018 PS 6 0 19 25 31 0 19 69 8 16
2017 PS 0 7 39 13 7 7 27 30 10 15
2017 PS-01 0 9 45 9 0 9 27 14 14 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 0 0 30 40 20 10 0 67 0 10
2018 PS 6 6 24 24 29 0 12 60 13 17
2017 PS 7 20 19 7 20 13 13 37 37 15
2017 PS-01 9 27 18 0 9 18 18 14 57 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 0 50 30 0 0 0 30 20 10
2018 PS 12 6 53 6 24 0 0 29 18 17
2017 PS 7 40 20 6 7 7 13 16 59 15
2017 PS-01 9 55 18 0 0 9 9 0 78 11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 20 30 30 0 10 0 33 33 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 20 30 10 0 0 0 60 10 10

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 40 20 10 0 0 0 70 10 10
2018 PS 53 29 6 6 0 6 0 88 6 17
2017 PS 66 13 13 0 0 7 0 86 0 15
2017 PS-01 64 18 9 0 0 9 0 90 0 11

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 10 0 10 0 0 80 10 10
2018 PS 53 41 0 6 0 0 0 94 6 17
2017 PS 66 20 13 0 0 0 0 87 0 15
2017 PS-01 64 27 9 0 0 0 0 91 0 11

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 20 60 10 0 0 0 30 10 10
2018 PS 35 29 18 12 0 6 0 69 13 17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 30 30 0 0 0 0 70 0 10
2018 PS 56 44 0 0 0 0 0 100 0 16
2017 PS 60 27 0 7 0 7 0 93 7 15
2017 PS-01 64 27 0 9 0 0 0 91 9 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 20 30 0 0 0 0 70 0 10
2018 PS 65 24 6 6 0 0 0 88 6 17
2017 PS 66 20 7 7 0 0 0 87 7 15
2017 PS-01 73 18 9 0 0 0 0 91 0 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 10 10 0 0 0 80 10 10
2018 PS 80 7 7 7 0 0 0 87 7 15
2017 PS 60 34 7 0 0 0 0 93 0 15
2017 PS-01 64 27 9 0 0 0 0 91 0 11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 10 50 0 10 0 0 40 10 10
2018 PS 25 38 13 6 6 6 6 71 14 16
2017 PS 26 34 20 7 0 13 0 69 8 15
2017 PS-01 18 36 18 9 0 18 0 67 11 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 40 10 10 0 0 0 80 10 10
2018 PS 44 25 0 19 6 6 0 73 27 16
2017 PS 46 20 20 7 0 0 7 71 7 15
2017 PS-01 36 18 27 9 0 0 9 60 10 11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 20 0 0 0 0 80 0 10
2018 PS 50 31 19 0 0 0 0 81 0 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 20 10 20 0 10 10 63 25 10
2018 PS 31 19 6 25 6 6 6 57 36 16
2017 PS 40 34 13 6 0 7 0 79 6 15
2017 PS-01 45 27 18 0 0 9 0 80 0 11

Physical environment and equipment

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 20 20 30 0 0 0 50 30 10
2017 PS 39 27 7 20 7 0 0 66 27 15
2017 PS-01 45 18 9 18 9 0 0 64 27 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 20 10 20 10 0 0 60 30 10
2017 PS 46 34 13 7 0 0 0 80 7 15
2017 PS-01 45 45 9 0 0 0 0 91 0 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 PS 80 7 13 0 0 0 0 87 0 15
2017 PS-01 82 9 9 0 0 0 0 91 0 11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 0 0 20 10 20 10 57 43 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 10 30 0 0 10 10 63 0 10
2018 PS 18 6 24 12 0 29 12 40 20 17
2017 PS 26 13 13 0 7 34 7 66 11 15
2017 PS-01 27 9 18 0 9 27 9 57 14 11

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 10 20 10 0 10 0 67 11 10
2018 PS 56 0 19 6 0 13 6 69 8 16
2018 PS-01 60 0 20 7 0 7 7 69 8 15
2017 PS 33 27 13 0 7 20 0 75 8 15
2017 PS-01 27 27 18 0 9 18 0 67 11 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 0 100 10
2018 PS 0 100 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 60 0 20 0 0 10 10 75 0 10
2018 PS 24 6 29 0 0 29 12 50 0 17
2017 PS 26 27 13 0 0 27 7 80 0 15
2017 PS-01 27 27 18 0 0 18 9 75 0 11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 PS 71 6 6 6 0 6 6 87 7 17
2017 PS 33 40 13 0 0 13 0 84 0 15
2017 PS-01 27 45 18 0 0 9 0 80 0 11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 20 80 10
Top of page

Workplace well-being

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 PS 50 19 19 13 0 0 0 69 13 16
2017 PS 26 47 20 0 0 7 0 78 0 15
2017 PS-01 18 45 27 0 0 9 0 70 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 20 0 20 10 10 0 67 33 10
2018 PS 44 44 0 13 0 0 0 88 13 16
2017 PS 33 13 34 13 0 7 0 49 14 15
2017 PS-01 27 18 36 9 0 9 0 50 10 11

Work-related stress

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 0 20 30 20 0 0 30 50 10
2018 PS 47 6 12 18 6 0 12 60 27 17
2017 PS 34 13 33 7 7 7 0 51 14 15
2017 PS-01 45 18 36 0 0 0 0 64 0 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 20 10 10 10 0 0 70 20 10
2018 PS 29 29 18 12 6 0 6 63 19 17
2017 PS 33 27 13 20 0 7 0 64 22 15
2017 PS-01 27 36 18 18 0 0 0 64 18 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 30 0 10 10 0 0 80 20 10
2018 PS 29 18 6 24 0 0 24 62 31 17
2017 PS 21 29 29 7 0 7 7 58 8 14
2017 PS-01 9 36 36 9 0 0 9 50 10 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 30 20 0 20 0 10 56 22 10
2018 PS 29 12 29 12 6 6 6 47 20 17
2017 PS 27 33 34 0 0 7 0 64 0 15
2017 PS-01 27 36 36 0 0 0 0 64 0 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 20 10 10 0 10 20 71 14 10
2018 PS 53 18 6 6 6 6 6 80 13 17
2017 PS 40 26 13 0 0 7 13 83 0 15
2017 PS-01 45 27 9 0 0 0 18 89 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 40 0 10 0 0 0 90 10 10
2018 PS 35 24 6 18 12 0 6 63 31 17
2017 PS 27 39 27 0 0 7 0 71 0 15
2017 PS-01 27 36 36 0 0 0 0 64 0 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 60 10 10 0 20 0 0 70 20 10
2018 PS 38 25 25 6 6 0 0 63 13 16
2017 PS 27 39 20 7 0 7 0 71 7 15
2017 PS-01 27 36 27 9 0 0 0 64 9 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 60 10 20 0 10 0 0 70 10 10
2018 PS 44 31 0 6 6 0 13 86 14 16
2017 PS 46 20 13 0 0 13 7 83 0 15
2017 PS-01 45 27 18 0 0 0 9 80 0 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 70 0 10 10 10 0 0 70 20 10
2018 PS 44 25 13 6 0 0 13 79 7 16
2017 PS 33 40 0 13 0 7 7 84 16 15
2017 PS-01 27 45 0 18 0 0 9 80 20 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 70 0 10 10 10 0 0 70 20 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 20 0 10 20 0 0 70 30 10
2018 PS 31 25 25 13 6 0 0 56 19 16
2017 PS 6 7 34 20 20 7 7 14 47 15
2017 PS-01 0 9 27 27 27 0 9 10 60 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 70 10 10 10 0 0 0 80 10 10
2018 PS 50 19 0 19 6 0 6 73 27 16
2017 PS 46 27 20 0 0 7 0 78 0 15
2017 PS-01 45 27 27 0 0 0 0 73 0 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 70 0 10 20 0 0 0 70 20 10
2018 PS 50 19 0 6 0 0 25 92 8 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 80 10 0 0 0 0 10 100 0 10
2018 PS 69 6 0 0 0 0 25 100 0 16
2017 PS 66 0 7 0 7 13 7 83 8 15
2017 PS-01 64 0 9 0 9 9 9 78 11 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 90 0 0 0 10 0 0 90 10 10
2018 PS 53 13 20 0 0 0 13 77 0 15
2017 PS 54 19 13 0 0 7 7 84 0 15
2017 PS-01 55 18 18 0 0 0 9 80 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 80 0 10 0 0 0 10 89 0 10
2018 PS 69 6 13 0 0 0 13 86 0 16
2017 PS 61 12 7 7 0 7 7 84 8 15
2017 PS-01 64 9 9 9 0 0 9 80 10 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 80 0 0 0 0 0 20 100 0 10
2018 PS 44 0 6 0 0 0 50 88 0 16
2017 PS 40 13 13 0 0 7 26 80 0 15
2017 PS-01 36 18 18 0 0 0 27 75 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 70 10 10 0 0 0 10 89 0 10
2018 PS 44 25 6 6 6 0 13 79 14 16
2017 PS 46 20 20 0 0 7 7 77 0 15
2017 PS-01 36 27 27 0 0 0 9 70 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 40 20 20 0 20 0 0 60 20 10
2018 PS 50 6 13 0 19 0 13 64 21 16
2017 PS 33 20 7 20 13 7 0 57 36 15
2017 PS-01 27 18 0 27 18 9 0 50 50 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 50 20 20 0 0 0 10 78 0 10
2018 PS 47 7 20 13 7 0 7 57 21 15
2018 PS-01 43 7 21 14 7 0 7 54 23 14
2017 PS 53 13 20 7 0 7 0 71 7 15
2017 PS-01 45 18 27 9 0 0 0 64 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 30 40 0 20 10 0 0 70 30 10
2018 PS 25 31 25 19 0 0 0 56 19 16
2017 PS 13 33 40 13 0 0 0 46 13 15
2017 PS-01 9 27 55 9 0 0 0 36 9 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 20 10 20 10 40 0 0 50 30 10
2018 PS 6 25 50 6 13 0 0 19 31 16
2017 PS 0 47 39 7 7 0 0 13 47 15
2017 PS-01 0 55 36 9 0 0 0 9 55 11
Top of page

Compensation

Pay or other compensation issues

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PS 10 30 20 20 20 0 0 40 40 10
2018 PS 29 12 12 24 12 0 12 47 40 17
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