2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 41 5 0 5 0 0 89 5 37
2020 PG-02 40 50 10 0 0 0 0 90 0 10
2019 PG 36 45 9 6 3 0 0 82 9 33
2019 PG-04 30 40 20 0 10 0 0 70 10 10
2018 PG 38 48 5 5 5 0 0 86 10 21
2017 PG 23 55 18 0 5 0 0 77 5 22
2014 PG 13 48 22 13 4 0 0 61 17 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 31 6 6 8 0 0 81 14 36
2020 PG-02 50 20 20 10 0 0 0 70 10 10
2019 PG 27 48 12 9 3 0 0 76 12 33
2019 PG-04 30 40 20 0 10 0 0 70 10 10
2018 PG 41 41 9 0 9 0 0 82 9 22
2017 PG 46 32 5 9 9 0 0 77 18 22

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 64 25 3 8 0 0 0 89 8 36
2020 PG-02 60 30 0 10 0 0 0 90 10 10
2019 PG 39 48 9 0 3 0 0 88 3 33
2019 PG-04 40 40 10 0 10 0 0 80 10 10
2018 PG 59 27 14 0 0 0 0 86 0 22
2017 PG 46 45 9 0 0 0 0 91 0 22
2014 PG 43 26 22 4 4 0 0 70 9 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 62 27 5 5 0 0 0 89 5 37
2020 PG-02 60 40 0 0 0 0 0 100 0 10
2019 PG 42 39 12 3 3 0 0 82 6 33
2019 PG-04 40 40 10 10 0 0 0 80 10 10
2018 PG 41 45 5 9 0 0 0 86 9 22
2017 PG 46 36 18 0 0 0 0 82 0 22
2014 PG 26 48 9 13 4 0 0 74 17 23

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 70 22 3 5 0 0 0 92 5 37
2020 PG-02 90 10 0 0 0 0 0 100 0 10
2019 PG 48 36 12 3 0 0 0 85 3 33
2019 PG-04 50 30 20 0 0 0 0 80 0 10
2018 PG 71 19 0 5 5 0 0 90 10 21
2017 PG 50 27 9 9 5 0 0 77 14 22
2014 PG 35 26 35 0 4 0 0 61 4 23

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 72 19 3 6 0 0 0 92 6 36
2020 PG-02 90 10 0 0 0 0 0 100 0 10
2019 PG 47 41 13 0 0 0 0 88 0 32
2019 PG-04 40 50 10 0 0 0 0 90 0 10
2018 PG 64 27 5 0 5 0 0 91 5 22
2017 PG 50 41 0 5 5 0 0 91 9 22
2014 PG 39 22 35 0 4 0 0 61 4 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 22 16 5 0 3 0 78 6 37
2020 PG-02 50 10 30 0 0 10 0 67 0 10
2019 PG 39 39 9 0 3 9 0 87 3 33
2019 PG-04 40 40 10 0 0 10 0 89 0 10
2018 PG 59 14 18 0 9 0 0 73 9 22
2017 PG 41 23 18 9 5 5 0 67 14 22
2014 PG 45 9 27 14 5 0 0 55 18 22
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 24 8 0 0 0 0 92 0 37
2020 PG-02 70 20 10 0 0 0 0 90 0 10
2019 PG 52 27 12 0 6 0 3 81 6 33
2019 PG-04 30 30 20 0 10 0 10 67 11 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 59 27 0 11 3 0 0 86 14 37
2020 PG-02 60 30 0 10 0 0 0 90 10 10
2019 PG 52 36 9 0 3 0 0 88 3 33
2019 PG-04 50 20 20 0 10 0 0 70 10 10
2018 PG 52 38 5 0 5 0 0 90 5 21
2017 PG 59 27 5 5 5 0 0 86 9 22
2014 PG 35 35 22 4 4 0 0 70 9 23

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 62 24 8 3 3 0 0 86 5 37
2020 PG-02 60 10 30 0 0 0 0 70 0 10
2019 PG 59 28 9 0 3 0 0 88 3 32
2019 PG-04 50 20 20 0 10 0 0 70 10 10
2018 PG 59 36 0 0 5 0 0 95 5 22
2017 PG 59 27 5 9 0 0 0 86 9 22
2014 PG 52 35 9 0 4 0 0 87 4 23

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 51 30 5 5 3 5 0 86 9 37
2020 PG-02 50 40 10 0 0 0 0 90 0 10
2019 PG 48 39 9 0 3 0 0 88 3 33
2019 PG-04 40 40 10 0 10 0 0 80 10 10
2018 PG 45 41 0 0 9 5 0 90 10 22
2017 PG 50 36 5 0 5 5 0 91 5 22
2014 PG 30 39 17 4 4 4 0 73 9 23

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 47 42 3 3 3 3 0 91 6 36
2019 PG 48 36 9 0 3 3 0 88 3 33
2019 PG-04 50 30 10 0 10 0 0 80 10 10
2018 PG 50 36 5 5 5 0 0 86 9 22
2017 PG 46 27 18 5 5 0 0 73 9 22
2014 PG 26 39 22 13 0 0 0 65 13 23

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 38 11 8 3 3 0 78 11 37
2020 PG-02 40 40 20 0 0 0 0 80 0 10
2019 PG 31 50 13 3 3 0 0 81 6 32
2019 PG-04 20 60 10 0 10 0 0 80 10 10
2018 PG 32 59 0 5 5 0 0 91 9 22
2017 PG 41 23 18 5 5 9 0 70 10 22
2014 PG 17 26 30 17 9 0 0 43 26 23

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 38 11 0 3 3 0 86 3 37
2020 PG-02 60 30 0 0 0 10 0 100 0 10
2019 PG 24 61 6 6 3 0 0 85 9 33
2019 PG-04 20 50 10 10 10 0 0 70 20 10
2018 PG 32 41 14 5 9 0 0 73 14 22
2017 PG 27 50 9 5 9 0 0 77 14 22
2014 PG 9 43 30 9 9 0 0 52 17 23
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 47 33 8 3 8 0 0 81 11 36
2020 PG-02 50 30 20 0 0 0 0 80 0 10
2019 PG 30 48 12 6 3 0 0 79 9 33
2019 PG-04 20 60 10 0 10 0 0 80 10 10
2018 PG 40 40 0 5 15 0 0 80 20 20
2017 PG 34 38 14 0 14 0 0 72 14 21
2014 PG 13 48 17 17 4 0 0 61 22 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 51 43 0 6 0 0 0 94 6 35
2020 PG-02 70 30 0 0 0 0 0 100 0 10
2019 PG 50 34 13 0 3 0 0 84 3 32
2018 PG 38 33 24 0 5 0 0 71 5 21
2017 PG 55 27 5 14 0 0 0 82 14 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 51 35 5 3 5 0 0 86 8 37
2020 PG-02 40 30 20 0 10 0 0 70 10 10
2019 PG 41 44 6 3 6 0 0 84 9 32
2019 PG-04 30 50 10 0 10 0 0 80 10 10
2018 PG 50 36 9 0 5 0 0 86 5 22
2017 PG 36 46 5 9 5 0 0 82 14 22
2014 PG 43 22 26 4 4 0 0 65 9 23

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 35 5 5 5 0 0 84 11 37
2020 PG-02 50 40 10 0 0 0 0 90 0 10
2019 PG 45 39 15 0 0 0 0 85 0 33
2019 PG-04 40 40 20 0 0 0 0 80 0 10
2018 PG 43 38 10 10 0 0 0 81 10 21
2017 PG 41 46 5 5 5 0 0 86 9 22
2014 PG 26 26 17 17 13 0 0 52 30 23

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 70 14 8 5 3 0 0 84 8 37
2020 PG-02 60 10 20 10 0 0 0 70 10 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 41 43 8 3 3 3 0 86 6 37
2020 PG-02 40 40 10 0 0 10 0 89 0 10
2019 PG 36 33 18 9 3 0 0 70 12 33
2019 PG-04 20 30 40 10 0 0 0 50 10 10
2018 PG 59 36 0 0 5 0 0 95 5 22
2017 PG 59 27 5 9 0 0 0 86 9 22
2014 PG 26 30 22 9 13 0 0 57 22 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 30 16 14 3 0 0 68 16 37
2020 PG-02 40 30 30 0 0 0 0 70 0 10
2019 PG 42 24 9 15 6 3 0 69 22 33
2019 PG-04 20 20 20 30 0 10 0 44 33 10
2018 PG 41 23 9 5 23 0 0 64 27 22
2017 PG 27 55 5 5 9 0 0 82 14 22
2014 PG 17 30 13 17 17 0 4 50 36 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 19 14 5 8 0 5 71 14 37
2020 PG-02 50 10 20 0 0 0 20 75 0 10
2019 PG 58 27 6 0 0 6 3 93 0 33
2019 PG-04 60 20 0 0 0 10 10 100 0 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 32 3 8 5 0 3 83 14 37
2020 PG-02 40 40 0 10 0 0 10 89 11 10
2019 PG 67 24 6 0 0 3 0 94 0 33
2019 PG-04 80 0 10 0 0 10 0 89 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 84 11 3 0 0 0 3 97 0 37
2020 PG-02 80 10 0 0 0 0 10 100 0 10
2019 PG 73 6 0 0 3 12 6 96 4 33
2019 PG-04 70 0 0 0 0 10 20 100 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 81 11 0 3 3 0 3 94 6 37
2020 PG-02 60 30 0 0 0 0 10 100 0 10
2019 PG 79 3 3 0 0 9 6 96 0 33
2019 PG-04 80 0 0 0 0 10 10 100 0 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 47 31 8 11 0 0 3 80 11 36
2020 PG-02 40 40 0 10 0 0 10 89 11 10
2019 PG 27 45 18 3 6 0 0 73 9 33
2019 PG-04 30 20 40 0 10 0 0 50 10 10
2018 PG 36 45 9 5 5 0 0 82 9 22
2017 PG 50 36 5 0 9 0 0 86 9 22
2014 PG 30 30 17 9 13 0 0 61 22 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 58 19 11 6 3 0 3 80 9 36
2020 PG-02 40 20 30 0 0 0 10 67 0 10
2019 PG 42 39 15 0 3 0 0 82 3 33
2019 PG-04 30 50 10 0 10 0 0 80 10 10
2018 PG 59 27 9 5 0 0 0 86 5 22
2017 PG 50 32 14 0 5 0 0 82 5 22
2014 PG 26 43 13 9 9 0 0 70 17 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 34 6 11 0 0 0 83 11 35
2019 PG 48 42 3 6 0 0 0 90 6 31
2019 PG-04 40 40 10 10 0 0 0 80 10 10
2018 PG 50 27 9 5 9 0 0 77 14 22
2017 PG 46 32 5 14 5 0 0 77 18 22
2014 PG 30 48 17 0 4 0 0 78 4 23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 43 8 5 0 8 0 85 6 37
2020 PG-02 30 30 20 0 0 20 0 75 0 10
2019 PG 34 50 13 0 0 3 0 87 0 32
2019 PG-04 30 60 10 0 0 0 0 90 0 10
2018 PG 41 36 14 0 9 0 0 77 9 22
2017 PG 32 32 18 5 9 5 0 67 14 22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 30 8 3 5 0 0 84 8 37
2020 PG-02 60 30 10 0 0 0 0 90 0 10
2019 PG 56 31 6 3 3 0 0 88 6 32
2019 PG-04 50 30 20 0 0 0 0 80 0 10
2018 PG 71 14 10 5 0 0 0 86 5 21
2017 PG 64 23 5 9 0 0 0 86 9 22
2014 PG 52 30 13 4 0 0 0 83 4 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 19 51 19 5 5 0 0 70 11 37
2020 PG-02 10 80 10 0 0 0 0 90 0 10
2019 PG 45 39 6 3 6 0 0 85 9 33
2019 PG-04 30 50 10 0 10 0 0 80 10 10
2018 PG 55 18 18 9 0 0 0 73 9 22
2017 PG 41 32 14 14 0 0 0 73 14 22
2014 PG 17 35 17 13 17 0 0 52 30 23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 41 59 37
2020 PG-02 40 60 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 14 5 0 0 5 8 94 0 37
2020 PG-02 50 10 10 0 0 10 20 86 0 10

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PG 11 57 32 37
2020 PG-02 10 30 60 10
2019 PG 18 36 45 33
2019 PG-04 10 40 50 10
2018 PG 41 41 18 22
2017 PG 36 37 27 22
2014 PG 30 26 43 23
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 60 34 0 6 0 0 0 94 6 35
2020 PG-02 70 30 0 0 0 0 0 100 0 10
2019 PG 42 42 12 0 3 0 0 85 3 33
2019 PG-04 30 40 20 0 10 0 0 70 10 10
2018 PG 41 41 14 5 0 0 0 82 5 22
2017 PG 55 27 9 9 0 0 0 82 9 22
2014 PG 26 52 13 4 4 0 0 78 9 23

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 38 14 0 0 0 0 86 0 37
2020 PG-02 50 40 10 0 0 0 0 90 0 10
2019 PG 34 53 9 3 0 0 0 88 3 32
2018 PG 55 23 14 5 5 0 0 77 9 22
2017 PG 32 50 14 5 0 0 0 82 5 22
2014 PG 22 35 35 4 0 4 0 59 5 23

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 5 27 41 24 3 0 0 27 32 37
2020 PG-02 0 20 50 30 0 0 0 30 20 10
2019 PG 0 27 45 18 3 0 6 23 29 33
2019 PG-04 0 40 40 10 0 0 10 11 44 10
2018 PG 0 14 41 27 9 0 9 40 15 22
2017 PG 0 23 37 27 9 5 0 38 24 22
2014 PG 13 43 30 9 4 0 0 13 57 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 0 5 24 43 27 0 0 70 5 37
2020 PG-02 0 0 20 60 20 0 0 80 0 10
2019 PG 3 12 30 30 15 3 6 50 17 33
2019 PG-04 0 20 30 20 20 0 10 44 22 10
2018 PG 5 5 14 36 32 5 5 75 10 22
2017 PG 5 5 32 32 18 5 5 55 10 22
2014 PG 5 36 27 23 5 0 5 29 43 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 5 14 43 22 14 0 3 36 19 37
2020 PG-02 0 10 50 20 10 0 10 33 11 10
2019 PG 9 18 36 27 3 0 6 32 29 33
2019 PG-04 0 40 20 20 10 0 10 33 44 10
2018 PG 5 14 32 18 27 0 5 48 19 22
2017 PG 14 18 41 9 14 0 5 24 33 22
2014 PG 22 13 39 17 9 0 0 26 35 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 11 22 51 5 0 0 57 22 37
2020 PG-02 0 0 30 60 10 0 0 70 0 10
2019 PG 3 30 18 24 18 3 3 45 35 33
2019 PG-04 0 40 20 20 20 0 0 40 40 10
2018 PG 9 9 27 27 23 0 5 52 19 22
2017 PG 9 14 23 23 23 0 9 50 25 22
2014 PG 9 35 35 22 0 0 0 22 43 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 14 35 19 16 5 0 37 26 37
2020 PG-02 0 10 20 20 30 20 0 63 13 10
2019 PG 13 16 44 16 6 0 6 23 30 32
2019 PG-04 20 20 30 20 0 0 10 22 44 10
2018 PG 5 14 18 36 18 0 9 60 20 22
2017 PG 5 27 27 32 5 0 5 38 33 22
2014 PG 39 26 26 9 0 0 0 9 65 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 14 22 11 22 24 5 3 50 38 37
2020 PG-02 0 10 0 30 40 20 0 88 13 10
2019 PG 16 13 28 28 9 0 6 40 30 32
2018 PG 9 18 9 32 18 5 9 58 32 22
2017 PG 9 27 27 14 14 5 5 30 40 22
2014 PG 0 22 17 30 22 0 9 57 24 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 5 14 41 22 16 3 0 39 19 37
2020 PG-02 0 10 30 20 30 10 0 56 11 10
2019 PG 12 24 27 18 15 0 3 34 38 33
2019 PG-04 10 40 20 0 30 0 0 30 50 10
2018 PG 5 9 36 27 18 0 5 48 14 22
2017 PG 14 14 46 14 5 0 9 20 30 22
2014 PG 22 22 17 30 0 0 9 33 48 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 0 24 35 30 8 3 0 39 25 37
2020 PG-02 0 30 20 30 10 10 0 44 33 10
2019 PG 0 18 42 30 6 0 3 38 19 33
2019 PG-04 0 20 50 20 10 0 0 30 20 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 33 53 3 8 3 0 0 86 11 36
2020 PG-02 20 70 0 10 0 0 0 90 10 10
2019 PG 24 52 12 6 0 6 0 81 6 33
2019 PG-04 20 60 10 10 0 0 0 80 10 10

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 24 0 5 3 0 0 92 8 37
2020 PG-02 60 30 0 10 0 0 0 90 10 10
2019 PG 67 21 9 3 0 0 0 88 3 33
2019 PG-04 50 30 10 10 0 0 0 80 10 10
2018 PG 55 27 9 5 5 0 0 82 9 22
2017 PG 41 45 9 0 5 0 0 86 5 22
2014 PG 35 43 22 0 0 0 0 78 0 23

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 70 24 3 3 0 0 0 95 3 37
2020 PG-02 70 20 10 0 0 0 0 90 0 10
2019 PG 64 27 3 6 0 0 0 91 6 33
2019 PG-04 60 20 10 10 0 0 0 80 10 10
2018 PG 50 36 9 5 0 0 0 86 5 22
2017 PG 54 37 9 0 0 0 0 91 0 22
2014 PG 48 39 4 4 4 0 0 87 9 23

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 16 11 3 0 3 0 86 3 37
2020 PG-02 60 10 20 0 0 10 0 78 0 10
2019 PG 48 33 15 0 0 3 0 84 0 33
2019 PG-04 40 30 20 0 0 10 0 78 0 10
2018 PG 50 27 14 5 5 0 0 77 9 22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 38 3 0 3 0 0 95 3 37
2020 PG-02 60 30 10 0 0 0 0 90 0 10
2019 PG 59 28 6 3 0 3 0 90 3 32
2019 PG-04 40 50 10 0 0 0 0 90 0 10
2018 PG 68 23 9 0 0 0 0 91 0 22
2017 PG 46 41 5 9 0 0 0 86 9 22
2014 PG 48 30 17 0 0 4 0 82 0 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 61 28 8 3 0 0 0 89 3 36
2020 PG-02 40 40 20 0 0 0 0 80 0 10
2019 PG 65 29 3 0 0 3 0 97 0 31
2018 PG 82 9 9 0 0 0 0 91 0 22
2017 PG 55 41 0 5 0 0 0 95 5 22
2014 PG 48 30 13 4 4 0 0 78 9 23

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 81 14 3 3 0 0 0 95 3 37
2020 PG-02 90 0 10 0 0 0 0 90 0 10
2019 PG 56 38 6 0 0 0 0 94 0 32
2019 PG-04 50 40 10 0 0 0 0 90 0 10
2018 PG 73 18 5 5 0 0 0 91 5 22
2017 PG 55 41 0 5 0 0 0 95 5 22
2014 PG 52 35 13 0 0 0 0 87 0 23

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 62 27 5 0 0 5 0 94 0 37
2020 PG-02 60 10 10 0 0 20 0 88 0 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 51 22 16 5 0 5 0 77 6 37
2020 PG-02 40 10 30 0 0 20 0 63 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 16 5 8 0 3 0 86 8 37
2020 PG-02 80 0 0 10 0 10 0 89 11 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 27 24 3 0 5 5 70 3 37
2020 PG-02 40 10 30 10 0 10 0 56 11 10
2019 PG 36 39 15 0 3 0 6 81 3 33
2019 PG-04 30 40 10 0 10 0 10 78 11 10
2018 PG 41 27 14 9 5 0 5 71 14 22
2017 PG 32 46 5 9 0 9 0 85 10 22
2014 PG 26 39 22 4 4 4 0 68 9 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 32 5 11 3 3 0 81 14 37
2020 PG-02 50 40 0 0 0 10 0 100 0 10
2019 PG 45 27 18 3 3 0 3 75 6 33
2019 PG-04 20 40 30 10 0 0 0 60 10 10
2018 PG 64 23 5 9 0 0 0 86 9 22
2017 PG 46 41 14 0 0 0 0 86 0 22
2014 PG 26 43 17 9 0 4 0 73 9 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 32 8 3 0 0 0 89 3 37
2020 PG-02 70 20 10 0 0 0 0 90 0 10
2019 PG 58 30 12 0 0 0 0 88 0 33
2019 PG-04 40 40 20 0 0 0 0 80 0 10
2018 PG 59 32 0 5 5 0 0 91 9 22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 22 25 3 8 6 0 62 12 36
2020 PG-02 40 30 20 0 0 10 0 78 0 10
2019 PG 33 18 24 12 6 3 3 55 19 33
2019 PG-04 10 10 40 30 0 0 10 22 33 10
2018 PG 32 18 23 0 14 14 0 58 16 22
2017 PG 27 23 14 14 5 18 0 61 22 22
2014 PG 13 26 35 13 0 9 4 45 15 23

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 27 3 16 0 0 0 81 16 37
2020 PG-02 50 20 10 20 0 0 0 70 20 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 22 0 3 8 0 0 89 11 37
2020 PG-02 70 30 0 0 0 0 0 100 0 10
2019 PG 42 33 6 15 3 0 0 76 18 33
2019 PG-04 40 40 10 10 0 0 0 80 10 10
2017 PG 45 37 5 9 5 0 0 82 14 22
2014 PG 22 39 9 17 13 0 0 61 30 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 19 5 5 3 0 0 86 8 37
2020 PG-02 70 20 10 0 0 0 0 90 0 10
2019 PG 55 36 6 0 3 0 0 91 3 33
2019 PG-04 60 20 10 0 10 0 0 80 10 10
2017 PG 55 32 14 0 0 0 0 86 0 22
2014 PG 39 48 4 9 0 0 0 87 9 23

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 86 8 0 3 0 3 0 97 3 37
2020 PG-02 80 20 0 0 0 0 0 100 0 10
2017 PG 63 32 0 5 0 0 0 95 5 22
2014 PG 65 22 9 4 0 0 0 87 4 23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 65 14 14 3 0 5 0 83 3 37
2020 PG-02 70 20 0 0 0 10 0 100 0 10
2019 PG 45 21 30 3 0 0 0 67 3 33
2019 PG-04 50 10 40 0 0 0 0 60 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PG 0 100 33
2019 PG-04 0 100 10
2018 PG 0 100 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 14 11 3 0 35 8 76 5 37
2020 PG-02 20 30 20 0 0 10 20 71 0 10
2019 PG 27 15 18 0 0 30 9 70 0 33
2019 PG-04 20 20 10 0 0 40 10 80 0 10
2018 PG 32 18 5 0 0 36 9 92 0 22
2017 PG 27 9 14 0 0 37 14 73 0 22
2014 PG 13 17 26 0 0 22 22 54 0 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 41 5 0 0 8 3 94 0 37
2020 PG-02 40 30 10 0 0 10 10 88 0 10
2019 PG 45 30 12 0 0 12 0 86 0 33
2019 PG-04 50 30 10 0 0 10 0 89 0 10
2018 PG 59 18 0 5 0 14 5 94 6 22
2017 PG 36 41 18 0 0 5 0 81 0 22
2014 PG 26 30 22 0 0 22 0 72 0 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 8 5 0 3 46 3 84 5 37
2020 PG-02 40 10 10 0 0 30 10 83 0 10
2019 PG 30 15 21 0 0 24 9 68 0 33
2019 PG-04 30 20 10 0 0 30 10 83 0 10
2018 PG 36 18 5 0 5 27 9 86 7 22
2017 PG 27 14 18 0 0 32 9 69 0 22
2014 PG 13 9 35 4 0 30 9 36 7 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 32 5 3 0 11 0 91 3 37
2020 PG-02 50 0 20 0 0 30 0 71 0 10
2019 PG 48 24 15 0 0 12 0 83 0 33
2019 PG-04 60 20 10 0 0 10 0 89 0 10
2018 PG 64 5 5 0 5 18 5 88 6 22
2017 PG 38 43 19 0 0 0 0 81 0 21
2014 PG 35 22 22 0 0 22 0 72 0 23

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 8 92 37
2020 PG-02 10 90 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 8 92 37
2020 PG-02 10 90 10
2019 PG 9 91 33
2019 PG-04 0 100 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 70 14 14 0 3 0 0 84 3 37
2020 PG-02 80 10 10 0 0 0 0 90 0 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 51 32 3 8 3 3 0 86 11 37
2020 PG-02 50 30 10 0 0 10 0 89 0 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 30 11 3 5 0 3 81 8 37
2020 PG-02 40 30 10 0 10 0 10 78 11 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 32 16 3 3 0 3 78 6 37
2020 PG-02 50 20 20 0 0 0 10 78 0 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 38 19 11 0 0 3 69 11 37
2020 PG-02 20 40 20 10 0 0 10 67 11 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 27 14 5 0 0 8 79 6 37
2020 PG-02 30 30 20 10 0 0 10 67 11 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 84 8 3 0 0 3 3 97 0 37
2020 PG-02 70 10 0 0 0 10 10 100 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 67 22 3 3 3 3 0 91 6 36
2020 PG-02 70 10 10 0 0 10 0 89 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 59 27 3 5 3 3 0 89 8 37
2020 PG-02 70 20 0 10 0 0 0 90 10 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 73 16 0 5 3 3 0 92 8 37
2020 PG-02 70 10 0 0 10 10 0 89 11 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 27 27 18 18 9 0 0 55 27 11

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 65 27 3 0 3 3 0 94 3 37
2020 PG-02 70 10 10 0 0 10 0 89 0 10
2019 PG 55 36 6 0 0 3 0 94 0 33
2019 PG-04 50 40 10 0 0 0 0 90 0 10
2018 PG 62 33 5 0 0 0 0 95 0 21
2017 PG 32 55 9 5 0 0 0 86 5 22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 19 8 11 5 0 0 76 16 37
2020 PG-02 70 10 0 10 10 0 0 80 20 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 65 24 5 0 3 3 0 92 3 37
2020 PG-02 70 10 20 0 0 0 0 80 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 49 35 5 3 5 3 0 86 8 37
2020 PG-02 50 30 10 0 0 10 0 89 0 10
2019 PG 39 48 3 9 0 0 0 88 9 33
2019 PG-04 30 50 10 10 0 0 0 80 10 10
2018 PG 59 32 5 0 5 0 0 91 5 22
2017 PG 27 46 23 5 0 0 0 73 5 22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 45 36 0 9 9 0 0 82 18 11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 22 14 8 8 0 5 69 17 37
2020 PG-02 40 20 10 10 20 0 0 60 30 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 32 11 16 11 0 0 62 27 37
2020 PG-02 30 20 20 10 20 0 0 50 30 10
2019 PG 27 30 21 12 9 0 0 58 21 33
2019 PG-04 60 10 10 0 20 0 0 70 20 10
2018 PG 32 27 27 14 0 0 0 59 14 22
2017 PG 18 36 9 27 5 0 5 57 33 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 14 24 27 16 19 0 0 38 35 37
2020 PG-02 20 10 40 30 0 0 0 30 30 10
2019 PG 15 36 33 6 9 0 0 52 15 33
2019 PG-04 30 20 20 10 20 0 0 50 30 10
2018 PG 23 27 27 14 9 0 0 50 23 22
2017 PG 9 32 32 14 14 0 0 41 27 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 24 27 24 8 16 0 0 51 24 37
2020 PG-02 40 20 20 10 10 0 0 60 20 10
2019 PG 33 27 18 21 0 0 0 61 21 33
2019 PG-04 40 20 10 30 0 0 0 60 30 10
2018 PG 32 23 23 14 9 0 0 55 23 22
2017 PG 23 18 32 5 23 0 0 41 27 22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 24 30 19 8 19 0 0 54 27 37
2020 PG-02 50 10 10 0 30 0 0 60 30 10
2019 PG 18 36 24 6 15 0 0 55 21 33
2019 PG-04 30 10 30 10 20 0 0 40 30 10
2018 PG 32 23 23 18 5 0 0 55 23 22
2017 PG 14 18 50 5 9 0 5 34 14 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 51 38 3 3 5 0 0 89 8 37
2020 PG-02 70 30 0 0 0 0 0 100 0 10
2019 PG 72 19 3 3 3 0 0 91 6 32
2019 PG-04 70 20 0 10 0 0 0 90 10 10
2018 PG 68 14 5 5 0 0 9 90 5 22
2017 PG 59 27 5 0 0 0 9 95 0 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 32 8 19 5 0 0 68 24 37
2020 PG-02 40 10 30 20 0 0 0 50 20 10
2019 PG 55 24 12 3 6 0 0 79 9 33
2019 PG-04 70 20 0 0 10 0 0 90 10 10
2018 PG 68 9 14 0 9 0 0 77 9 22
2017 PG 41 27 23 9 0 0 0 68 9 22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 22 14 16 11 3 0 58 28 37
2020 PG-02 30 20 10 10 20 10 0 56 33 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 41 11 5 0 0 0 84 5 37
2020 PG-02 40 50 10 0 0 0 0 90 0 10
2019 PG 18 70 9 0 3 0 0 88 3 33
2019 PG-04 20 70 0 0 10 0 0 90 10 10
2018 PG 32 36 27 5 0 0 0 68 5 22
2017 PG 32 32 18 9 5 0 5 67 14 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 41 19 8 3 0 0 70 11 37
2020 PG-02 40 30 30 0 0 0 0 70 0 10
2019 PG 24 45 27 0 3 0 0 70 3 33
2019 PG-04 40 30 20 0 10 0 0 70 10 10
2018 PG 32 41 18 9 0 0 0 73 9 22
2017 PG 27 14 32 23 0 0 5 43 24 22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 30 8 5 3 0 0 84 8 37
2020 PG-02 70 20 10 0 0 0 0 90 0 10
2019 PG 36 42 18 0 3 0 0 79 3 33
2019 PG-04 40 40 10 0 10 0 0 80 10 10
2018 PG 36 36 14 9 5 0 0 73 14 22
2017 PG 18 41 18 18 0 0 5 62 19 22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 62 27 5 3 3 0 0 89 5 37
2020 PG-02 70 20 10 0 0 0 0 90 0 10
2019 PG 39 39 12 3 6 0 0 79 9 33
2019 PG-04 60 30 0 0 10 0 0 90 10 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 41 8 8 5 0 0 78 14 37
2020 PG-02 40 40 10 10 0 0 0 80 10 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 24 35 19 8 11 0 3 61 19 37
2020 PG-02 30 40 20 10 0 0 0 70 10 10
2019 PG 27 30 15 18 9 0 0 58 27 33
2019 PG-04 40 20 10 20 10 0 0 60 30 10
2018 PG 45 32 5 9 9 0 0 77 18 22
2017 PG 18 14 27 32 5 0 5 34 38 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 24 8 3 3 0 5 86 6 37
2020 PG-02 70 30 0 0 0 0 0 100 0 10
2019 PG 52 21 15 9 3 0 0 73 12 33
2019 PG-04 70 20 0 10 0 0 0 90 10 10
2018 PG 50 18 14 9 5 0 5 71 14 22
2017 PG 50 27 9 9 0 0 5 81 9 22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 32 22 5 11 0 0 62 16 37
2020 PG-02 20 40 20 0 20 0 0 60 20 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 76 16 0 5 0 0 3 94 6 37
2020 PG-02 80 20 0 0 0 0 0 100 0 10
2019 PG 79 9 6 0 0 0 6 94 0 33
2019 PG-04 80 10 0 0 0 0 10 100 0 10
2018 PG 82 9 5 5 0 0 0 91 5 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 86 11 0 0 0 0 3 100 0 37
2020 PG-02 100 0 0 0 0 0 0 100 0 10
2019 PG 79 15 0 0 0 0 6 100 0 33
2019 PG-04 80 10 0 0 0 0 10 100 0 10
2018 PG 86 0 5 5 5 0 0 86 9 22
2017 PG 68 18 5 5 0 0 5 91 5 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 78 16 0 3 0 0 3 97 3 37
2020 PG-02 80 10 0 10 0 0 0 90 10 10
2019 PG 58 42 0 0 0 0 0 100 0 33
2019 PG-04 80 20 0 0 0 0 0 100 0 10
2018 PG 55 32 9 0 5 0 0 86 5 22
2017 PG 59 18 5 14 0 0 5 81 14 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 78 11 5 3 0 0 3 92 3 37
2020 PG-02 80 20 0 0 0 0 0 100 0 10
2019 PG 66 25 6 0 3 0 0 91 3 32
2019 PG-04 70 10 10 0 10 0 0 80 10 10
2018 PG 68 18 9 0 5 0 0 86 5 22
2017 PG 59 14 5 9 9 0 5 76 19 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 62 16 0 3 0 0 19 97 3 37
2020 PG-02 90 0 0 0 0 0 10 100 0 10
2019 PG 55 12 6 0 0 0 27 92 0 33
2019 PG-04 50 10 10 0 0 0 30 86 0 10
2018 PG 32 23 5 0 0 0 41 92 0 22
2017 PG 55 27 5 5 0 0 9 90 5 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 73 19 3 3 3 0 0 92 5 37
2020 PG-02 100 0 0 0 0 0 0 100 0 10
2019 PG 76 9 6 3 0 0 6 90 3 33
2019 PG-04 90 0 10 0 0 0 0 90 0 10
2018 PG 59 27 9 5 0 0 0 86 5 22
2017 PG 55 30 10 0 0 0 5 89 0 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 83 6 0 6 3 0 3 91 9 36
2020 PG-02 90 0 0 10 0 0 0 90 10 10
2019 PG 88 9 0 0 0 0 3 100 0 33
2019 PG-04 90 10 0 0 0 0 0 100 0 10
2018 PG 73 5 14 5 0 0 5 81 5 22
2017 PG 82 5 0 9 0 0 5 91 9 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 38 8 5 3 0 3 83 8 37
2020 PG-02 50 30 20 0 0 0 0 80 0 10
2019 PG 52 30 12 6 0 0 0 82 6 33
2019 PG-04 70 20 10 0 0 0 0 90 0 10
2018 PG 50 32 9 9 0 0 0 82 9 22
2017 PG 50 23 18 5 5 0 0 73 9 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 43 11 5 5 0 0 78 11 37
2020 PG-02 50 40 10 0 0 0 0 90 0 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 5 46 32 8 8 0 0 51 16 37
2020 PG-02 0 30 70 0 0 0 0 30 0 10
2019 PG 24 42 24 9 0 0 0 67 9 33
2019 PG-04 40 40 0 20 0 0 0 80 20 10
2018 PG 32 23 36 5 0 0 5 57 5 22
2017 PG 9 41 32 18 0 0 0 50 18 22

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 8 22 41 22 8 0 0 30 30 37
2020 PG-02 0 20 50 20 10 0 0 30 20 10
2019 PG 6 18 36 30 9 0 0 39 24 33
2019 PG-04 10 20 30 20 20 0 0 40 30 10
2018 PG 5 0 59 23 14 0 0 36 5 22
2017 PG 0 23 50 23 5 0 0 27 23 22
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 51 8 3 58 42 37
2020 PG-02 30 50 10 10 63 38 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 14 86 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 19 16 5 3 3 8 73 9 37
2020 PG-02 50 20 10 0 10 0 10 78 11 10
2019 PG 30 30 21 3 6 0 9 67 10 33
2019 PG-04 20 30 20 10 0 0 20 63 13 10
2018 PG 18 18 45 14 0 0 5 38 14 22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 7 14 7 29 29 0 14 25 67 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 7 0 14 36 36 7 0 8 77 14
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