2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 37 10 4 2 0 0 84 6 280
2020 NU-01 47 35 11 3 3 1 0 83 6 198
2020 NU-02 42 46 4 8 0 0 0 88 8 48
2019 NU 27 34 16 10 13 0 0 61 23 256
2019 NU-01 23 38 14 10 14 0 0 61 24 152
2019 NU-02 41 29 18 6 6 0 0 71 12 51
2018 NU 23 43 13 15 6 0 0 66 21 179
2018 NU-01 19 41 18 15 7 0 0 60 22 107
2018 NU-02 43 46 3 9 0 0 0 89 9 35
2017 NU 27 50 8 10 5 0 0 77 15 173
2017 NU-01 25 49 11 11 5 0 0 73 16 113
2017 NU-02 34 52 3 7 3 0 0 86 10 29
2014 NU 20 47 15 10 9 0 0 66 19 184
2014 NU-01 20 49 14 11 7 0 0 68 18 123
2014 NU-02 10 57 14 5 14 0 0 67 19 21

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 36 13 6 3 0 0 78 9 279
2020 NU-01 40 37 13 7 3 0 1 77 10 196
2020 NU-02 45 35 14 2 4 0 0 80 6 49
2019 NU 23 31 13 18 15 0 0 54 33 252
2019 NU-01 24 27 13 21 15 0 0 51 36 148
2019 NU-02 29 46 12 8 6 0 0 75 13 52
2018 NU 19 38 14 16 13 0 0 57 29 182
2018 NU-01 14 39 14 17 17 0 0 52 34 109
2018 NU-02 31 42 22 0 6 0 0 72 6 36
2017 NU 18 36 19 15 12 1 0 54 27 173
2017 NU-01 16 41 18 15 10 1 0 57 25 113
2017 NU-02 21 28 28 17 7 0 0 48 24 29

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 60 31 5 3 1 0 0 92 4 275
2020 NU-01 60 31 5 3 2 0 1 91 5 193
2020 NU-02 61 35 2 2 0 0 0 96 2 49
2019 NU 46 31 14 6 2 0 0 77 9 255
2019 NU-01 44 31 16 8 1 0 0 75 9 151
2019 NU-02 56 33 10 0 2 0 0 88 2 52
2018 NU 49 36 9 4 2 0 0 85 6 178
2018 NU-01 41 42 11 3 4 0 0 82 7 106
2018 NU-02 61 31 6 3 0 0 0 92 3 36
2017 NU 57 31 8 3 1 0 0 88 4 172
2017 NU-01 58 29 8 4 1 0 0 87 5 112
2017 NU-02 59 34 7 0 0 0 0 93 0 29
2014 NU 58 30 5 3 3 0 0 89 6 184
2014 NU-01 59 33 3 5 1 0 0 91 6 123
2014 NU-02 57 29 10 0 5 0 0 86 5 21

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 58 31 8 3 1 0 0 88 4 277
2020 NU-01 57 31 7 4 2 0 0 88 5 196
2020 NU-02 55 32 11 2 0 0 0 87 2 47
2019 NU 34 38 14 8 6 0 0 72 14 255
2019 NU-01 33 39 15 9 4 0 0 72 13 150
2019 NU-02 42 40 8 6 4 0 0 83 10 52
2018 NU 34 40 16 6 4 0 0 74 10 179
2018 NU-01 30 41 17 6 6 0 0 70 13 108
2018 NU-02 57 34 3 3 3 0 0 91 6 35
2017 NU 45 36 11 3 5 0 0 81 8 173
2017 NU-01 41 41 11 3 5 0 0 81 8 113
2017 NU-02 62 17 17 0 3 0 0 79 3 29
2014 NU 34 43 10 7 5 0 0 78 12 183
2014 NU-01 37 42 9 7 4 0 0 80 11 123
2014 NU-02 33 43 14 5 5 0 0 76 10 21

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 59 27 9 3 3 0 0 86 6 278
2020 NU-01 61 26 8 3 4 0 0 86 6 196
2020 NU-02 54 29 13 4 0 0 0 83 4 48
2019 NU 29 32 16 12 12 0 0 61 23 257
2019 NU-01 29 32 14 11 13 0 0 61 24 152
2019 NU-02 35 33 19 10 4 0 0 67 13 52
2018 NU 23 33 22 10 9 2 0 58 20 179
2018 NU-01 20 31 22 10 14 3 0 52 25 107
2018 NU-02 40 29 23 6 3 0 0 69 9 35
2017 NU 29 34 18 7 11 1 0 63 18 171
2017 NU-01 28 34 21 5 12 0 0 62 17 112
2017 NU-02 39 29 11 11 7 4 0 70 19 28
2014 NU 22 36 17 15 10 0 0 58 25 184
2014 NU-01 23 37 16 16 8 0 0 59 24 123
2014 NU-02 24 33 24 14 5 0 0 57 19 21

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 54 32 8 4 2 0 0 86 6 279
2020 NU-01 57 30 8 3 3 0 0 87 5 198
2020 NU-02 53 28 11 9 0 0 0 81 9 47
2019 NU 28 30 16 13 12 0 0 58 26 254
2019 NU-01 27 31 15 14 13 1 0 59 27 151
2019 NU-02 37 29 15 12 8 0 0 65 19 52
2018 NU 20 39 20 13 7 1 0 59 20 179
2018 NU-01 16 36 21 15 10 1 0 53 25 107
2018 NU-02 39 39 14 8 0 0 0 78 8 36
2017 NU 27 35 19 10 10 0 0 62 20 172
2017 NU-01 25 38 19 8 10 0 0 63 18 113
2017 NU-02 36 21 21 11 11 0 0 57 21 28
2014 NU 20 40 18 16 7 0 0 59 23 184
2014 NU-01 20 41 15 19 5 0 0 62 24 123
2014 NU-02 19 43 24 10 5 0 0 62 14 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 50 19 12 7 3 7 2 75 11 281
2020 NU-01 51 19 11 6 4 6 3 77 11 198
2020 NU-02 55 12 12 10 2 8 0 73 13 49
2019 NU 29 22 17 10 14 5 2 55 27 258
2019 NU-01 27 24 18 10 14 7 1 55 26 153
2019 NU-02 35 25 13 12 13 2 0 61 25 52
2018 NU 21 23 25 15 8 7 1 48 25 179
2018 NU-01 18 21 24 19 11 7 0 42 32 107
2018 NU-02 33 31 19 11 3 3 0 66 14 36
2017 NU 24 25 20 9 9 12 1 56 21 171
2017 NU-01 24 25 21 8 8 14 0 57 19 112
2017 NU-02 25 25 14 18 11 7 0 54 31 28
2014 NU 27 26 14 15 9 8 1 58 27 184
2014 NU-01 29 26 11 16 9 7 1 60 27 123
2014 NU-02 24 29 19 14 5 10 0 58 21 21
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 40 21 22 3 2 3 10 69 6 280
2020 NU-01 34 22 24 4 2 2 12 65 7 197
2020 NU-02 63 14 12 0 2 2 6 84 2 49
2019 NU 30 23 21 6 6 3 11 62 14 257
2019 NU-01 26 20 26 7 6 3 12 53 16 152
2019 NU-02 50 31 12 6 0 0 2 82 6 52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 30 6 5 1 2 1 88 6 280
2020 NU-01 52 31 6 5 2 3 1 87 7 197
2020 NU-02 67 24 2 6 0 0 0 92 6 49
2019 NU 50 28 9 8 3 0 1 79 11 256
2019 NU-01 49 29 9 9 3 1 1 79 11 152
2019 NU-02 52 33 8 6 2 0 0 85 8 52
2018 NU 41 34 11 9 4 1 0 75 13 181
2018 NU-01 33 36 15 11 3 2 0 71 14 108
2018 NU-02 50 31 3 11 6 0 0 81 17 36
2017 NU 42 31 12 10 3 2 1 74 13 172
2017 NU-01 42 33 13 6 4 2 0 76 11 113
2017 NU-02 50 25 11 11 0 0 4 78 11 28
2014 NU 36 34 15 7 7 1 0 70 14 184
2014 NU-01 35 35 14 8 7 1 0 70 16 123
2014 NU-02 43 38 14 5 0 0 0 81 5 21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 70 20 5 2 2 0 0 90 4 281
2020 NU-01 69 20 7 2 3 0 1 89 5 198
2020 NU-02 76 18 2 4 0 0 0 94 4 49
2019 NU 55 24 11 5 4 0 1 80 9 256
2019 NU-01 54 24 13 7 3 0 0 78 10 152
2019 NU-02 69 19 6 2 4 0 0 88 6 52
2018 NU 48 30 10 4 8 1 0 78 12 181
2018 NU-01 38 34 13 6 9 1 0 72 15 109
2018 NU-02 66 17 6 3 9 0 0 83 11 35
2017 NU 49 27 12 6 4 2 0 77 11 172
2017 NU-01 49 27 12 5 4 3 0 78 10 113
2017 NU-02 57 21 7 11 4 0 0 79 14 28
2014 NU 38 32 18 5 6 1 0 71 12 182
2014 NU-01 37 32 18 7 7 1 0 69 13 123
2014 NU-02 33 43 19 5 0 0 0 76 5 21

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 42 24 15 4 2 14 0 76 7 279
2020 NU-01 42 21 16 3 2 16 0 75 6 198
2020 NU-02 40 33 10 4 4 8 0 80 9 48
2019 NU 32 20 19 12 7 10 0 58 21 258
2019 NU-01 31 16 20 12 8 10 1 54 24 153
2019 NU-02 38 19 21 12 2 8 0 63 15 52
2018 NU 17 26 23 11 8 15 0 51 22 182
2018 NU-01 12 22 26 13 9 18 0 42 27 109
2018 NU-02 33 33 22 3 3 6 0 71 6 36
2017 NU 19 27 20 15 11 8 0 50 28 173
2017 NU-01 20 29 19 11 12 8 0 54 25 113
2017 NU-02 10 28 21 31 0 10 0 42 35 29
2014 NU 11 29 24 11 7 17 1 49 22 184
2014 NU-01 11 29 24 11 7 17 1 50 22 123
2014 NU-02 5 29 19 19 5 24 0 44 31 21

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 30 14 7 2 5 0 75 10 281
2020 NU-01 41 28 16 7 3 5 0 73 10 198
2020 NU-02 41 37 8 8 2 4 0 81 11 49
2019 NU 26 21 19 15 15 2 0 49 31 254
2019 NU-01 23 23 17 15 19 3 1 48 35 151
2019 NU-02 35 19 21 17 6 2 0 55 24 52
2018 NU 17 24 21 18 12 7 0 45 33 180
2018 NU-01 9 25 21 21 16 7 0 37 40 108
2018 NU-02 40 23 23 6 3 6 0 67 9 35
2017 NU 13 28 21 16 17 4 0 43 34 173
2017 NU-01 12 34 19 13 18 4 0 48 32 113
2017 NU-02 14 17 34 24 7 3 0 32 32 29
2014 NU 8 29 26 18 13 5 0 40 33 184
2014 NU-01 7 33 19 20 15 7 0 43 37 123
2014 NU-02 0 33 48 10 10 0 0 33 19 21

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 25 17 11 4 14 0 62 18 278
2020 NU-01 28 22 19 12 4 16 0 59 19 196
2020 NU-02 29 29 14 8 8 12 0 65 19 49
2019 NU 16 20 20 19 17 8 0 39 39 256
2019 NU-01 18 16 20 20 20 7 0 37 42 152
2019 NU-02 12 29 20 22 10 8 0 45 34 51
2018 NU 11 21 22 21 16 8 0 35 41 182
2018 NU-01 7 19 21 23 20 9 0 29 47 109
2018 NU-02 22 25 31 14 3 6 0 50 18 36
2017 NU 11 25 21 14 21 6 0 39 38 173
2017 NU-01 10 27 23 10 24 5 0 40 36 113
2017 NU-02 14 21 21 24 10 10 0 38 38 29
2014 NU 4 25 22 18 19 11 0 33 42 183
2014 NU-01 3 25 21 18 22 11 0 32 45 123
2014 NU-02 0 38 24 19 14 5 0 40 35 21

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 27 30 15 17 6 5 0 60 24 281
2020 NU-01 26 29 18 14 7 6 0 59 22 198
2020 NU-02 27 35 10 20 6 2 0 63 27 49
2019 NU 15 29 16 19 19 2 0 45 40 258
2019 NU-01 14 29 12 22 20 3 0 45 43 153
2019 NU-02 13 40 15 15 15 0 0 54 31 52
2018 NU 10 27 17 20 23 4 0 38 45 181
2018 NU-01 6 24 18 20 27 5 0 32 50 108
2018 NU-02 22 36 11 19 8 3 0 60 29 36
2017 NU 9 28 16 23 21 3 0 39 45 173
2017 NU-01 7 30 14 25 19 4 0 39 46 113
2017 NU-02 14 28 21 21 14 3 0 43 36 29
2014 NU 5 25 17 26 20 7 0 32 49 184
2014 NU-01 2 28 16 26 22 5 0 32 50 123
2014 NU-02 5 29 24 29 10 5 0 35 40 21
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 36 15 7 5 1 1 73 12 280
2020 NU-01 35 36 16 7 5 1 1 72 12 197
2020 NU-02 37 39 12 8 4 0 0 76 12 49
2019 NU 21 30 20 14 15 0 0 51 29 257
2019 NU-01 21 25 23 15 15 1 0 46 30 152
2019 NU-02 33 40 12 12 4 0 0 73 15 52
2018 NU 12 35 22 17 14 0 0 47 31 181
2018 NU-01 8 31 26 17 18 0 0 39 35 109
2018 NU-02 23 43 11 20 3 0 0 66 23 35
2017 NU 17 29 19 20 14 1 0 46 35 173
2017 NU-01 15 30 20 21 12 2 0 46 33 113
2017 NU-02 31 28 10 21 10 0 0 59 31 29
2014 NU 8 30 18 26 17 1 0 38 43 184
2014 NU-01 7 33 18 27 16 0 0 39 43 123
2014 NU-02 10 33 24 19 14 0 0 43 33 21

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 52 40 5 3 0 0 0 92 3 278
2020 NU-01 55 37 4 4 1 0 1 92 5 196
2020 NU-02 42 52 6 0 0 0 0 94 0 48
2019 NU 34 40 13 9 5 0 0 73 13 253
2019 NU-01 32 39 14 10 5 0 0 71 15 152
2019 NU-02 35 47 10 6 2 0 0 82 8 51
2018 NU 30 45 11 9 5 0 0 75 14 181
2018 NU-01 24 51 10 7 7 0 0 75 15 109
2018 NU-02 40 34 11 14 0 0 0 74 14 35
2017 NU 33 43 8 12 3 0 0 77 15 173
2017 NU-01 37 42 7 12 3 0 0 79 14 113
2017 NU-02 34 38 0 21 7 0 0 72 28 29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 24 11 7 4 1 1 78 11 280
2020 NU-01 50 26 10 7 4 1 2 79 11 197
2020 NU-02 67 14 10 6 2 0 0 82 8 49
2019 NU 36 33 15 8 6 1 1 71 14 257
2019 NU-01 37 35 13 10 5 0 0 72 15 153
2019 NU-02 41 31 16 10 2 0 0 73 12 51
2018 NU 29 38 18 8 7 0 0 67 15 181
2018 NU-01 24 35 26 8 7 0 0 59 16 109
2018 NU-02 31 49 11 3 6 0 0 80 9 35
2017 NU 31 36 13 11 6 1 1 68 18 171
2017 NU-01 29 42 9 11 7 1 1 73 18 112
2017 NU-02 41 24 21 10 3 0 0 66 14 29
2014 NU 25 36 14 10 12 2 1 63 23 184
2014 NU-01 24 38 14 11 11 2 0 63 23 123
2014 NU-02 24 29 19 10 10 5 5 58 21 21

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 39 7 8 2 0 0 82 10 281
2020 NU-01 45 37 7 7 3 0 1 83 10 198
2020 NU-02 33 45 10 10 2 0 0 78 12 49
2019 NU 19 33 8 23 17 0 0 52 40 256
2019 NU-01 21 32 7 24 17 0 0 53 41 153
2019 NU-02 18 32 12 28 10 0 0 50 38 50
2018 NU 27 48 7 15 4 0 0 75 19 181
2018 NU-01 25 51 7 12 5 0 0 76 17 109
2018 NU-02 31 37 9 20 3 0 0 69 23 35
2017 NU 26 39 8 20 8 0 0 65 28 173
2017 NU-01 26 40 10 17 7 0 0 66 24 113
2017 NU-02 21 41 3 28 7 0 0 62 34 29
2014 NU 24 40 7 21 7 0 1 65 28 184
2014 NU-01 23 41 5 22 8 0 1 65 30 123
2014 NU-02 33 29 5 29 5 0 0 62 33 21

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 23 10 4 2 3 2 83 6 277
2020 NU-01 52 27 10 4 2 3 3 84 6 195
2020 NU-02 67 14 12 4 2 0 0 82 6 49

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 36 30 16 9 4 5 0 70 13 280
2020 NU-01 36 28 15 11 3 7 1 70 14 198
2020 NU-02 31 38 21 6 4 0 0 69 10 48
2019 NU 21 24 22 15 12 5 1 48 29 257
2019 NU-01 23 22 22 13 13 7 1 49 28 152
2019 NU-02 25 31 17 19 8 0 0 56 27 52
2018 NU 15 33 20 15 14 3 0 49 30 181
2018 NU-01 12 31 18 17 17 4 0 45 36 109
2018 NU-02 23 37 29 9 3 0 0 60 11 35
2017 NU 19 31 19 13 13 5 0 53 28 173
2017 NU-01 14 38 20 9 15 4 0 54 25 113
2017 NU-02 28 28 14 17 3 10 0 62 23 29
2014 NU 16 29 17 18 13 5 2 48 33 184
2014 NU-01 14 33 14 18 15 5 2 50 35 123
2014 NU-02 19 29 33 10 10 0 0 48 19 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 28 24 16 13 6 7 5 60 22 279
2020 NU-01 30 23 16 14 5 8 4 61 21 197
2020 NU-02 18 31 24 10 10 2 4 52 22 49
2019 NU 18 18 15 19 20 5 5 40 43 256
2019 NU-01 18 16 15 21 19 6 5 39 45 153
2019 NU-02 24 24 10 22 18 0 4 49 41 51
2018 NU 12 22 17 19 25 3 2 35 47 180
2018 NU-01 8 20 17 22 28 2 3 30 52 108
2018 NU-02 20 29 17 9 20 6 0 52 30 35
2017 NU 13 21 14 18 23 6 4 38 46 173
2017 NU-01 10 23 16 16 24 6 5 37 45 113
2017 NU-02 21 21 17 14 17 7 3 46 35 29
2014 NU 9 15 16 17 29 5 8 28 54 184
2014 NU-01 8 15 17 18 29 4 8 27 54 123
2014 NU-02 10 29 24 10 24 5 0 40 35 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 26 16 6 4 1 4 73 10 281
2020 NU-01 41 27 18 5 4 1 4 71 10 198
2020 NU-02 49 29 8 6 0 0 8 84 7 49
2019 NU 43 28 17 4 2 1 5 76 6 255
2019 NU-01 45 30 14 3 3 0 5 79 6 153
2019 NU-02 43 31 12 10 0 0 4 77 11 49

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 22 14 4 2 1 2 80 6 280
2020 NU-01 57 24 10 4 2 1 2 84 6 197
2020 NU-02 45 16 24 8 2 0 4 64 11 49
2019 NU 39 18 19 8 6 4 6 63 16 257
2019 NU-01 41 15 21 7 7 4 5 62 15 152
2019 NU-02 38 31 19 8 2 0 2 71 10 52

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 86 5 1 0 0 3 5 98 1 280
2020 NU-01 87 4 1 1 1 3 4 98 1 198
2020 NU-02 88 2 0 0 0 2 8 100 0 48
2019 NU 74 8 2 1 3 5 7 94 4 257
2019 NU-01 75 8 1 1 5 4 6 93 6 153
2019 NU-02 83 6 2 0 0 6 4 98 0 52

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 69 12 5 3 1 3 6 90 5 281
2020 NU-01 69 12 5 4 2 4 5 88 6 198
2020 NU-02 65 14 4 4 0 0 12 91 5 49
2019 NU 66 10 5 3 3 3 11 87 7 254
2019 NU-01 68 7 5 3 5 3 11 86 8 151
2019 NU-02 74 10 4 2 0 2 8 93 2 50

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 28 36 18 12 5 1 0 65 17 278
2020 NU-01 25 36 19 13 5 1 1 62 19 196
2020 NU-02 37 41 12 6 4 0 0 78 10 49
2019 NU 17 27 15 20 21 0 0 44 41 253
2019 NU-01 13 28 14 25 21 0 0 41 45 150
2019 NU-02 34 32 14 12 8 0 0 66 20 50
2018 NU 13 28 15 20 23 1 0 41 44 182
2018 NU-01 7 30 13 24 26 0 0 38 50 109
2018 NU-02 33 22 17 19 6 3 0 57 26 36
2017 NU 20 26 14 24 15 1 0 46 40 173
2017 NU-01 17 27 12 26 17 2 0 44 43 113
2017 NU-02 28 34 21 10 7 0 0 62 17 29
2014 NU 8 32 13 23 24 0 0 40 47 184
2014 NU-01 7 30 11 25 26 0 0 37 51 123
2014 NU-02 19 33 24 10 14 0 0 52 24 21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 30 36 21 9 3 0 1 67 12 279
2020 NU-01 28 36 22 8 4 1 1 65 12 196
2020 NU-02 35 43 14 6 2 0 0 78 8 49
2019 NU 18 26 22 18 16 0 0 44 34 257
2019 NU-01 14 24 25 21 16 0 0 38 37 152
2019 NU-02 35 33 12 13 8 0 0 67 21 52
2018 NU 15 26 24 19 16 0 1 41 35 182
2018 NU-01 8 23 28 23 17 0 1 31 41 109
2018 NU-02 42 28 17 11 3 0 0 69 14 36
2017 NU 20 26 20 16 17 1 0 46 34 172
2017 NU-01 17 27 20 15 21 1 0 44 36 112
2017 NU-02 34 34 10 17 3 0 0 69 21 29
2014 NU 14 28 23 18 17 0 0 41 35 184
2014 NU-01 11 27 25 20 18 0 0 37 37 123
2014 NU-02 33 33 19 5 10 0 0 67 14 21

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 39 7 5 3 0 0 86 8 277
2020 NU-01 48 35 9 5 4 0 0 83 8 195
2020 NU-02 38 58 0 4 0 0 0 96 4 48
2019 NU 23 33 16 16 13 0 0 55 29 256
2019 NU-01 24 29 14 19 14 0 0 53 33 151
2019 NU-02 27 46 15 8 4 0 0 73 12 52
2018 NU 23 32 17 18 10 0 0 55 28 182
2018 NU-01 17 29 20 21 13 0 0 46 34 109
2018 NU-02 42 36 6 17 0 0 0 78 17 36
2017 NU 22 39 17 14 8 1 0 61 22 173
2017 NU-01 21 37 17 15 9 1 0 59 24 113
2017 NU-02 28 45 21 7 0 0 0 72 7 29
2014 NU 15 43 15 18 10 0 0 58 28 184
2014 NU-01 13 41 16 20 11 0 0 54 30 123
2014 NU-02 29 33 14 19 5 0 0 62 24 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 20 43 18 10 4 5 0 66 15 279
2020 NU-01 21 44 18 8 4 5 0 69 12 196
2020 NU-02 14 49 14 18 2 2 0 65 21 49
2019 NU 13 28 19 21 13 5 1 43 37 256
2019 NU-01 11 27 18 26 13 5 0 40 40 152
2019 NU-02 22 31 20 14 8 4 2 56 23 51
2018 NU 10 24 21 20 21 4 0 35 42 179
2018 NU-01 6 21 23 22 26 2 0 28 49 109
2018 NU-02 26 38 12 15 6 3 0 67 21 34
2017 NU 12 26 17 22 17 6 0 40 41 172
2017 NU-01 9 30 17 22 17 5 0 41 42 112
2017 NU-02 24 24 21 10 14 7 0 52 26 29

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 59 25 8 6 2 0 0 85 8 280
2020 NU-01 60 25 7 5 2 1 0 86 7 197
2020 NU-02 55 29 8 6 2 0 0 84 8 49
2019 NU 38 33 10 8 10 0 0 72 18 258
2019 NU-01 41 27 11 9 11 1 0 68 20 153
2019 NU-02 44 42 8 0 6 0 0 87 6 52
2018 NU 35 36 9 12 7 0 0 72 19 181
2018 NU-01 33 38 9 13 7 0 0 71 20 109
2018 NU-02 51 29 6 11 3 0 0 80 14 35
2017 NU 40 33 8 12 8 0 0 73 19 172
2017 NU-01 39 35 6 12 8 0 0 74 19 113
2017 NU-02 39 43 11 7 0 0 0 82 7 28
2014 NU 30 33 7 17 14 0 0 62 31 183
2014 NU-01 31 32 4 20 13 0 0 63 33 122
2014 NU-02 33 33 19 0 14 0 0 67 14 21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 29 24 7 1 2 3 67 8 279
2020 NU-01 36 28 24 6 1 2 3 68 6 197
2020 NU-02 25 35 27 8 2 2 0 62 11 48
2019 NU 18 21 30 17 11 2 3 40 29 254
2019 NU-01 17 20 29 18 10 2 3 39 30 150
2019 NU-02 29 24 29 10 8 0 0 53 18 51
2018 NU 16 20 34 14 11 0 4 38 26 180
2018 NU-01 13 15 36 19 12 0 6 30 33 107
2018 NU-02 25 28 28 11 6 0 3 54 17 36
2017 NU 28 35 20 8 5 0 5 66 13 173
2017 NU-01 26 35 17 10 6 0 6 65 17 113
2017 NU-02 31 45 21 0 0 0 3 79 0 29
2014 NU 29 35 21 5 3 1 6 69 9 184
2014 NU-01 28 33 24 4 2 0 8 66 7 123
2014 NU-02 29 48 19 5 0 0 0 76 5 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 50 50 280
2020 NU-01 49 51 197
2020 NU-02 51 49 49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 13 6 3 1 8 14 87 5 280
2020 NU-01 56 13 5 5 2 9 12 86 8 197
2020 NU-02 59 8 8 0 0 6 18 89 0 49

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 NU 8 69 23 281
2020 NU-01 7 73 21 198
2020 NU-02 14 55 31 49
2019 NU 17 53 29 258
2019 NU-01 18 55 27 153
2019 NU-02 13 46 40 52
2018 NU 13 57 30 182
2018 NU-01 9 54 37 109
2018 NU-02 17 53 31 36
2017 NU 13 56 30 172
2017 NU-01 16 57 27 113
2017 NU-02 14 52 34 29
2014 NU 13 60 27 184
2014 NU-01 11 59 30 123
2014 NU-02 14 67 19 21

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 NU 65 22 4 4 0 4 23
2020 NU-01 69 15 8 0 0 8 13
2019 NU 47 9 22 18 2 2 45
2019 NU-01 39 11 21 25 4 0 28
2018 NU 57 4 13 17 4 4 23
2018 NU-01 30 10 30 10 10 10 10
2017 NU 48 9 13 22 0 9 23
2017 NU-01 50 11 11 22 0 6 18
2014 NU 50 8 0 25 9999 17 24
2014 NU-01 36 7 0 29 9999 29 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 29 5 2 1 0 0 93 3 276
2020 NU-01 64 28 5 2 1 0 1 93 3 194
2020 NU-02 58 29 8 4 0 0 0 88 4 48
2019 NU 39 42 13 4 3 0 0 81 7 253
2019 NU-01 41 38 14 4 3 0 0 79 7 149
2019 NU-02 37 51 6 4 2 0 0 88 6 51
2018 NU 45 40 8 7 1 1 0 85 7 182
2018 NU-01 39 42 10 6 1 1 0 82 7 109
2018 NU-02 53 33 6 8 0 0 0 86 8 36
2017 NU 43 38 9 6 4 0 0 81 10 172
2017 NU-01 48 38 6 4 4 0 0 86 8 112
2017 NU-02 34 41 14 7 3 0 0 76 10 29
2014 NU 31 43 15 7 3 0 0 74 10 183
2014 NU-01 29 46 15 7 4 0 0 75 11 122
2014 NU-02 33 48 10 5 5 0 0 81 10 21

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 40 38 14 4 0 3 0 80 5 278
2020 NU-01 42 38 13 3 1 3 0 83 4 195
2020 NU-02 29 49 14 6 0 2 0 79 6 49
2019 NU 23 37 25 8 6 1 0 61 14 257
2019 NU-01 26 35 25 8 5 2 0 62 13 152
2019 NU-02 17 56 17 8 2 0 0 73 10 52
2018 NU 20 37 20 17 5 1 0 58 22 181
2018 NU-01 17 39 23 16 6 1 0 56 21 109
2018 NU-02 31 31 17 20 0 0 0 63 20 35
2017 NU 20 45 16 12 6 1 0 65 18 172
2017 NU-01 20 46 16 8 8 1 0 68 16 112
2017 NU-02 14 48 21 17 0 0 0 62 17 29
2014 NU 15 48 24 7 3 3 0 65 10 184
2014 NU-01 13 49 24 8 2 3 0 64 11 123
2014 NU-02 19 48 19 10 5 0 0 67 14 21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 5 22 33 24 10 1 3 36 29 278
2020 NU-01 4 20 31 27 13 2 2 42 25 197
2020 NU-02 8 31 38 17 2 2 2 20 41 48
2019 NU 25 31 27 10 3 1 2 13 59 258
2019 NU-01 27 28 27 13 2 1 1 15 56 153
2019 NU-02 15 37 37 6 6 0 0 12 52 52
2018 NU 21 31 30 12 5 1 1 17 53 182
2018 NU-01 24 34 29 8 4 1 0 12 58 109
2018 NU-02 11 33 28 17 8 0 3 26 46 36
2017 NU 10 27 31 17 10 2 2 28 39 173
2017 NU-01 10 26 30 19 12 3 1 32 37 113
2017 NU-02 3 21 59 7 7 0 3 14 25 29
2014 NU 8 23 33 19 10 3 3 31 34 184
2014 NU-01 7 23 31 23 11 2 3 36 31 123
2014 NU-02 10 24 52 10 5 0 0 14 33 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 2 6 21 34 31 3 3 70 8 277
2020 NU-01 2 6 17 35 35 3 2 74 8 195
2020 NU-02 2 4 33 37 18 2 4 59 7 49
2019 NU 14 16 30 18 14 5 2 35 33 256
2019 NU-01 14 16 27 22 14 5 2 38 33 152
2019 NU-02 8 12 43 14 22 2 0 36 20 51
2018 NU 13 20 30 20 12 4 2 34 35 179
2018 NU-01 17 24 31 15 8 5 0 24 43 108
2018 NU-02 3 11 25 42 14 0 6 59 15 36
2017 NU 8 19 32 21 14 3 3 37 29 173
2017 NU-01 9 18 29 23 16 3 3 41 28 113
2017 NU-02 7 17 38 21 14 3 0 36 25 29
2014 NU 9 18 30 23 13 4 4 39 29 184
2014 NU-01 7 15 26 29 15 4 4 48 24 123
2014 NU-02 10 33 33 19 5 0 0 24 43 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 5 8 22 30 24 3 8 61 15 279
2020 NU-01 2 7 21 32 27 3 8 67 9 197
2020 NU-02 16 12 27 18 16 4 6 39 32 49
2019 NU 12 15 29 19 12 6 6 36 32 257
2019 NU-01 7 18 31 21 15 5 4 40 27 153
2019 NU-02 16 20 31 20 6 4 4 28 38 51
2018 NU 12 20 27 22 10 3 6 35 35 181
2018 NU-01 14 20 29 20 7 2 7 31 38 108
2018 NU-02 6 25 22 31 11 3 3 44 32 36
2017 NU 11 15 23 23 18 3 7 46 29 172
2017 NU-01 9 17 20 23 21 3 7 49 29 112
2017 NU-02 21 7 38 17 14 0 3 32 29 29
2014 NU 7 16 29 19 12 4 14 38 28 184
2014 NU-01 5 14 27 19 15 5 15 43 23 123
2014 NU-02 14 29 48 10 0 0 0 10 43 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 3 11 31 30 22 1 3 54 14 276
2020 NU-01 2 11 27 29 27 2 3 59 13 194
2020 NU-02 4 15 46 27 6 2 0 34 19 48
2019 NU 25 22 24 14 8 4 3 23 51 252
2019 NU-01 25 22 29 11 8 4 1 19 50 152
2019 NU-02 18 20 16 29 12 2 4 44 40 51
2018 NU 27 24 30 11 5 1 2 16 53 181
2018 NU-01 29 27 28 7 5 2 2 12 58 109
2018 NU-02 25 8 39 22 3 0 3 26 34 36
2017 NU 16 22 29 15 13 3 2 29 40 172
2017 NU-01 20 21 24 16 14 4 2 32 43 112
2017 NU-02 7 10 55 21 7 0 0 28 17 29
2014 NU 9 16 29 27 10 2 6 41 27 182
2014 NU-01 7 13 31 29 11 2 7 44 22 122
2014 NU-02 10 19 29 29 10 0 5 40 30 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 8 10 23 26 26 3 4 56 19 279
2020 NU-01 6 9 21 27 30 3 5 62 16 197
2020 NU-02 12 18 29 22 12 2 4 37 33 49
2019 NU 28 21 21 11 11 4 4 24 53 257
2019 NU-01 28 24 21 10 10 3 4 22 56 153
2019 NU-02 22 22 20 16 18 4 0 35 45 51
2018 NU 27 23 23 14 9 3 2 24 53 182
2018 NU-01 31 26 16 13 10 3 2 24 60 109
2018 NU-02 14 22 39 17 3 3 3 21 38 36
2017 NU 15 19 23 16 18 2 6 38 37 173
2017 NU-01 19 17 21 17 18 3 5 38 39 113
2017 NU-02 3 14 34 24 24 0 0 48 17 29
2014 NU 16 18 34 17 8 3 4 27 37 184
2014 NU-01 14 15 38 19 7 2 4 28 31 123
2014 NU-02 19 33 33 5 10 0 0 14 52 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 1 4 9 31 37 8 9 83 7 278
2020 NU-01 2 5 6 29 41 9 9 85 8 196
2020 NU-02 0 2 16 43 27 6 6 79 2 49
2019 NU 8 10 16 24 29 6 7 61 20 251
2019 NU-01 7 9 19 24 30 5 5 60 18 149
2019 NU-02 12 14 16 16 33 2 8 54 28 51
2018 NU 9 12 21 29 20 2 8 54 23 181
2018 NU-01 8 10 27 29 17 2 7 50 20 108
2018 NU-02 8 6 19 36 22 0 8 64 15 36
2017 NU 3 14 20 24 25 3 11 57 20 173
2017 NU-01 4 16 16 28 26 3 8 60 22 113
2017 NU-02 3 10 28 10 28 0 21 48 17 29
2014 NU 4 5 17 31 23 5 15 68 11 183
2014 NU-01 2 6 16 34 24 5 15 71 9 122
2014 NU-02 10 10 14 29 19 0 19 59 24 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 8 21 34 19 13 3 2 34 30 279
2020 NU-01 6 24 30 22 14 3 2 37 31 197
2020 NU-02 12 18 43 8 12 2 4 22 33 49
2019 NU 30 27 26 7 7 2 1 15 59 256
2019 NU-01 31 27 27 6 6 3 1 12 60 152
2019 NU-02 18 27 29 14 12 0 0 25 45 51
2018 NU 26 30 24 11 6 2 1 18 57 182
2018 NU-01 33 32 25 5 5 0 1 9 66 109
2018 NU-02 8 31 31 19 6 3 3 26 41 36
2017 NU 21 23 30 9 13 1 4 23 46 173
2017 NU-01 19 22 32 9 12 1 4 22 44 113
2017 NU-02 17 28 24 14 14 0 3 29 46 29
2014 NU 22 26 32 10 3 3 3 15 51 182
2014 NU-01 26 20 34 10 4 3 2 15 49 121
2014 NU-02 10 43 38 10 0 0 0 10 52 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 5 15 47 24 9 0 1 32 20 280
2020 NU-01 4 15 47 27 7 1 0 34 19 197
2020 NU-02 10 14 47 16 10 0 2 27 25 49
2019 NU 11 15 38 23 10 1 1 34 27 257
2019 NU-01 14 11 43 21 10 0 1 31 26 153
2019 NU-02 4 24 31 27 14 0 0 41 27 51

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 22 43 11 17 5 2 0 67 22 279
2020 NU-01 23 44 10 16 5 2 0 68 22 197
2020 NU-02 15 44 19 17 4 2 0 60 21 48
2019 NU 6 24 17 25 27 1 0 31 53 254
2019 NU-01 7 23 13 29 26 2 0 30 56 152
2019 NU-02 4 24 22 27 24 0 0 27 51 51

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 57 25 7 6 3 4 0 84 9 281
2020 NU-01 57 25 7 4 4 5 0 86 7 198
2020 NU-02 53 29 8 8 2 0 0 82 10 49
2019 NU 47 25 11 8 7 2 0 74 15 258
2019 NU-01 48 22 16 6 7 1 0 71 13 153
2019 NU-02 48 37 2 12 2 0 0 85 13 52
2018 NU 32 37 10 12 8 1 0 69 20 178
2018 NU-01 30 38 12 9 10 1 0 68 19 105
2018 NU-02 44 36 6 11 3 0 0 81 14 36
2017 NU 35 31 10 12 10 1 0 67 23 173
2017 NU-01 34 34 8 12 12 1 0 68 24 113
2017 NU-02 45 24 17 3 10 0 0 69 14 29
2014 NU 37 28 9 13 10 3 0 67 24 183
2014 NU-01 35 31 7 15 11 1 0 66 26 123
2014 NU-02 38 24 19 10 5 5 0 65 15 21

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 60 27 4 6 1 1 0 89 7 280
2020 NU-01 59 27 5 5 2 2 1 88 7 198
2020 NU-02 69 20 2 8 0 0 0 90 8 49
2019 NU 46 32 7 11 4 0 0 78 15 253
2019 NU-01 44 35 7 9 4 0 0 79 13 151
2019 NU-02 51 24 12 14 0 0 0 75 14 51
2018 NU 38 36 11 9 6 0 0 74 15 177
2018 NU-01 39 36 10 9 7 0 0 75 15 105
2018 NU-02 42 31 11 11 6 0 0 72 17 36
2017 NU 31 42 6 13 7 0 0 74 20 172
2017 NU-01 30 44 4 13 8 0 0 74 21 112
2017 NU-02 31 38 14 10 7 0 0 69 17 29
2014 NU 33 42 10 11 3 1 0 75 15 184
2014 NU-01 33 42 9 12 4 0 0 75 16 123
2014 NU-02 24 48 5 19 0 5 0 75 20 21

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 45 37 9 3 1 4 1 86 5 277
2020 NU-01 43 38 9 3 2 5 2 86 5 196
2020 NU-02 51 33 14 0 0 2 0 85 0 49
2019 NU 34 39 16 5 4 1 0 74 9 257
2019 NU-01 35 37 16 5 5 1 1 74 10 153
2019 NU-02 37 49 10 4 0 0 0 86 4 51
2018 NU 27 44 21 3 4 1 0 72 7 179
2018 NU-01 26 43 21 3 6 1 0 70 9 106
2018 NU-02 39 44 11 3 3 0 0 83 6 36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 45 35 9 5 1 4 0 84 7 276
2020 NU-01 45 34 10 5 2 4 1 82 8 193
2020 NU-02 41 43 8 4 0 4 0 87 4 49
2019 NU 30 32 18 10 8 2 0 63 19 257
2019 NU-01 28 32 20 11 9 1 0 61 19 152
2019 NU-02 35 37 15 8 2 2 2 74 10 52
2018 NU 36 30 20 10 3 1 0 67 13 178
2018 NU-01 32 30 22 9 6 1 0 62 15 107
2018 NU-02 47 35 15 3 0 0 0 82 3 34
2017 NU 23 49 16 6 5 2 0 73 11 172
2017 NU-01 23 51 15 5 5 1 0 74 11 113
2017 NU-02 18 54 11 11 0 7 0 77 12 28
2014 NU 29 34 16 13 4 3 1 66 17 184
2014 NU-01 32 31 19 14 2 2 1 65 16 123
2014 NU-02 29 29 14 24 5 0 0 57 29 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 54 29 9 1 1 5 1 87 3 280
2020 NU-01 54 27 9 1 2 6 1 87 3 198
2020 NU-02 49 33 12 0 0 6 0 87 0 49
2019 NU 36 36 16 4 2 4 1 76 7 255
2019 NU-01 34 36 18 5 4 3 1 72 9 152
2019 NU-02 37 35 14 4 0 8 2 80 4 51
2018 NU 37 37 16 4 4 2 0 75 9 180
2018 NU-01 35 36 20 5 4 2 0 71 9 107
2018 NU-02 42 42 8 3 3 3 0 86 6 36
2017 NU 34 37 18 2 4 4 1 75 7 173
2017 NU-01 36 37 18 3 4 2 0 75 7 113
2017 NU-02 28 41 7 0 3 17 3 87 4 29
2014 NU 37 34 18 4 2 4 1 75 6 184
2014 NU-01 38 36 15 4 2 4 1 78 6 123
2014 NU-02 38 24 33 5 0 0 0 62 5 21

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 70 22 5 1 1 0 0 93 2 281
2020 NU-01 71 20 6 2 2 0 0 91 3 198
2020 NU-02 69 27 2 2 0 0 0 96 2 49
2019 NU 45 32 11 7 5 0 0 76 13 258
2019 NU-01 43 33 10 7 7 0 0 76 13 153
2019 NU-02 48 37 10 6 0 0 0 85 6 52
2018 NU 38 42 10 6 5 0 0 79 11 180
2018 NU-01 31 44 11 6 6 0 0 76 13 108
2018 NU-02 54 31 11 0 3 0 0 86 3 35
2017 NU 32 47 11 6 4 0 0 79 10 172
2017 NU-01 31 51 8 5 5 0 0 81 11 113
2017 NU-02 32 43 14 7 4 0 0 75 11 28
2014 NU 35 35 11 11 7 0 0 71 18 184
2014 NU-01 35 38 10 12 5 0 0 73 17 123
2014 NU-02 43 19 24 5 10 0 0 62 14 21

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 22 11 4 1 10 6 81 6 279
2020 NU-01 44 21 13 5 2 10 6 77 7 197
2020 NU-02 53 20 6 0 2 12 6 90 3 49

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 25 17 3 1 7 1 77 5 281
2020 NU-01 46 22 17 4 2 8 1 75 6 198
2020 NU-02 43 35 14 2 0 6 0 83 2 49

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 49 29 10 3 2 5 3 84 5 280
2020 NU-01 47 30 9 4 2 5 2 84 7 197
2020 NU-02 53 24 10 0 2 6 4 86 2 49

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 25 27 19 5 3 12 9 67 10 281
2020 NU-01 27 27 16 5 4 14 8 69 10 198
2020 NU-02 20 29 31 2 2 4 12 59 5 49
2019 NU 24 27 19 12 9 6 4 56 22 257
2019 NU-01 24 24 19 13 10 7 3 53 26 152
2019 NU-02 27 37 19 10 2 2 4 67 12 52
2018 NU 18 24 26 9 13 6 3 47 24 178
2018 NU-01 12 26 30 10 14 5 3 41 27 105
2018 NU-02 28 25 25 6 8 3 6 58 15 36
2017 NU 18 30 15 17 15 5 1 50 34 173
2017 NU-01 17 30 16 15 19 3 1 49 35 113
2017 NU-02 21 28 10 24 7 7 3 54 35 29
2014 NU 16 30 20 16 11 5 2 50 29 184
2014 NU-01 15 30 20 18 11 3 2 48 31 123
2014 NU-02 24 29 24 14 5 5 0 55 20 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 45 32 10 7 2 4 1 81 9 280
2020 NU-01 45 31 11 5 3 4 2 80 8 197
2020 NU-02 41 43 4 10 0 2 0 85 10 49
2019 NU 29 37 16 10 7 2 0 67 17 257
2019 NU-01 30 35 18 11 7 1 0 65 17 152
2019 NU-02 33 40 8 12 6 2 0 75 18 52
2018 NU 23 34 18 13 9 2 1 59 23 182
2018 NU-01 18 36 21 14 8 1 2 56 23 109
2018 NU-02 33 28 14 17 6 3 0 63 23 36
2017 NU 30 36 13 9 8 4 1 69 17 172
2017 NU-01 34 32 14 8 9 2 1 68 17 112
2017 NU-02 24 48 7 10 7 3 0 75 18 29
2014 NU 39 39 7 9 5 2 1 79 14 184
2014 NU-01 39 40 6 9 3 2 1 82 13 123
2014 NU-02 43 33 14 0 10 0 0 76 10 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 35 12 4 1 1 0 82 5 277
2020 NU-01 45 37 10 4 2 2 0 84 6 194
2020 NU-02 45 35 20 0 0 0 0 80 0 49
2019 NU 28 33 23 9 5 2 0 62 14 257
2019 NU-01 32 28 21 12 7 1 0 60 19 152
2019 NU-02 27 48 23 2 0 0 0 75 2 52
2018 NU 23 35 23 10 8 0 0 58 19 181
2018 NU-01 19 38 20 11 11 0 0 57 22 108
2018 NU-02 36 25 31 6 3 0 0 61 8 36

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 28 24 17 10 3 16 1 63 17 279
2020 NU-01 27 25 15 10 5 16 2 64 17 197
2020 NU-02 25 21 27 6 0 21 0 58 8 48
2019 NU 20 21 21 16 12 9 2 46 31 258
2019 NU-01 22 21 18 15 14 10 1 48 32 153
2019 NU-02 15 25 29 15 8 6 2 44 25 52
2018 NU 14 23 18 18 17 9 1 41 38 180
2018 NU-01 14 24 19 13 22 7 1 41 38 108
2018 NU-02 19 25 22 19 6 8 0 48 27 36
2017 NU 14 28 18 16 13 10 2 48 32 173
2017 NU-01 13 29 16 18 13 9 2 47 35 113
2017 NU-02 10 31 21 10 14 10 3 48 28 29
2014 NU 10 26 21 13 14 15 0 43 32 183
2014 NU-01 10 27 20 14 14 15 0 43 33 122
2014 NU-02 14 24 24 10 14 14 0 44 28 21

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 42 1 8 3 0 0 88 11 280
2020 NU-01 49 39 0 8 4 0 0 88 12 197
2020 NU-02 29 57 2 10 2 0 0 86 12 49

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 41 5 8 4 0 0 84 11 280
2020 NU-01 44 41 5 7 4 0 0 85 11 197
2020 NU-02 37 45 6 8 4 0 0 82 12 49
2019 NU 29 35 9 15 12 0 0 64 27 255
2019 NU-01 30 31 7 18 13 1 0 62 31 151
2019 NU-02 37 35 12 13 4 0 0 71 17 52
2017 NU 29 31 3 20 16 0 0 61 36 173
2017 NU-01 29 33 2 18 19 0 0 62 36 113
2017 NU-02 34 21 7 31 7 0 0 55 38 29
2014 NU 28 36 7 17 12 0 0 65 29 184
2014 NU-01 29 36 5 18 12 0 0 65 30 123
2014 NU-02 33 43 10 5 10 0 0 76 14 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 32 5 8 2 0 0 84 10 274
2020 NU-01 52 30 7 8 3 0 0 82 11 191
2020 NU-02 53 37 0 8 2 0 0 90 10 49
2019 NU 35 31 11 15 8 0 0 66 23 256
2019 NU-01 35 30 11 17 7 0 0 66 24 151
2019 NU-02 38 37 10 8 8 0 0 75 15 52
2017 NU 36 34 8 16 6 0 0 70 22 173
2017 NU-01 38 36 5 13 7 0 0 74 20 113
2017 NU-02 31 34 17 17 0 0 0 66 17 29
2014 NU 34 37 6 14 8 1 1 72 22 183
2014 NU-01 38 38 2 12 8 1 1 77 21 122
2014 NU-02 33 29 19 14 5 0 0 62 19 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 89 7 1 0 1 0 1 97 2 278
2020 NU-01 90 5 2 1 2 0 0 95 3 196
2020 NU-02 86 14 0 0 0 0 0 100 0 49
2017 NU 80 13 2 1 1 0 2 96 2 172
2017 NU-01 79 13 3 1 2 0 4 94 3 112
2017 NU-02 86 10 0 3 0 0 0 97 3 29
2014 NU 71 15 4 3 2 1 4 90 6 184
2014 NU-01 73 14 3 4 2 0 4 91 6 123
2014 NU-02 71 19 5 0 5 0 0 90 5 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 11 6 4 3 36 9 77 13 281
2020 NU-01 33 11 7 4 2 34 10 78 10 198
2020 NU-02 29 16 4 4 4 39 4 79 14 49
2019 NU 29 8 5 5 9 34 11 67 24 257
2019 NU-01 27 8 6 4 8 35 12 66 23 153
2019 NU-02 43 10 4 2 8 27 6 79 15 51

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 7 93 281
2020 NU-01 8 92 198
2019 NU 11 89 258
2019 NU-01 12 88 153
2018 NU 21 79 180
2018 NU-01 19 81 107
2018 NU-02 19 81 36

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 67 33 21
2020 NU-01 56 44 16
2019 NU 50 50 28
2019 NU-01 37 63 19
2018 NU 71 29 38
2018 NU-01 65 35 20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 57 43 21
2020 NU-01 63 38 16
2019 NU 54 46 28
2019 NU-01 63 37 19
2018 NU 42 58 38
2018 NU-01 45 55 20

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16
2019 NU 0 100 28
2019 NU-01 0 100 19
2018 NU 0 100 38
2018 NU-01 0 100 20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16
2019 NU 0 100 28
2019 NU-01 0 100 19
2018 NU 0 100 38
2018 NU-01 0 100 20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16
2019 NU 0 100 28
2019 NU-01 0 100 19

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 32 68 38
2018 NU-01 40 60 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 33 67 21
2020 NU-01 38 63 16
2019 NU 46 54 28
2019 NU-01 47 53 19
2018 NU 42 58 38
2018 NU-01 45 55 20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 29 71 21
2020 NU-01 38 63 16
2019 NU 46 54 28
2019 NU-01 53 47 19
2018 NU 34 66 38
2018 NU-01 40 60 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 57 43 21
2020 NU-01 50 50 16
2019 NU 39 61 28
2019 NU-01 32 68 19
2018 NU 37 63 38
2018 NU-01 50 50 20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 29 71 21
2019 NU 36 64 28
2019 NU-01 42 58 19
2018 NU 16 84 38

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 29 71 28
2019 NU-01 26 74 19
2018 NU 13 87 38

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 57 43 21
2020 NU-01 56 44 16
2019 NU 61 39 28
2019 NU-01 68 32 19
2018 NU 68 32 38
2018 NU-01 75 25 20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 48 52 21
2020 NU-01 38 63 16
2019 NU 39 61 28
2019 NU-01 37 63 19
2018 NU 42 58 38
2018 NU-01 40 60 20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16
2019 NU 0 100 28
2019 NU-01 0 100 19
2018 NU 0 100 38
2018 NU-01 0 100 20

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16
2019 NU 18 82 28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 52 48 21
2020 NU-01 50 50 16
2019 NU 43 57 28
2019 NU-01 53 47 19
2018 NU 34 66 38
2018 NU-01 30 70 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 21 79 28
2018 NU 16 84 38
2018 NU-01 25 75 20

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 18 82 28
2018 NU 32 68 38

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 29 71 21
2019 NU 48 52 27
2019 NU-01 42 58 19
2018 NU 55 45 38
2018 NU-01 60 40 20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 33 67 21
2020 NU-01 31 69 16
2019 NU 19 81 27
2018 NU 16 84 38

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 0 100 21
2020 NU-01 0 100 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 26 74 27
2019 NU-01 32 68 19
2018 NU 21 79 38

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 38
2018 NU-01 0 100 20

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 24 76 21

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 27
2019 NU-01 0 100 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 24 76 21
2019 NU 30 70 27
2019 NU-01 32 68 19
2018 NU 32 68 38

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 13 87 38

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 38
2018 NU-01 0 100 20

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 13 87 38

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 13 87 38

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 13 87 38

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 29 71 38
2018 NU-01 25 75 20

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 32 68 38
2018 NU-01 25 75 20

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 38
2018 NU-01 0 100 20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 66 34 38
2018 NU-01 65 35 20

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 21 79 38
2018 NU-01 30 70 20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 14 14 18 5 3 35 13 53 14 280
2020 NU-01 17 15 15 4 3 32 13 59 13 197
2020 NU-02 4 14 24 6 0 41 10 38 13 49
2019 NU 10 12 20 7 12 32 8 35 31 256
2019 NU-01 11 13 20 6 14 30 7 37 31 152
2019 NU-02 10 10 13 8 8 40 12 40 32 52
2018 NU 3 12 33 11 12 24 5 21 32 180
2018 NU-01 2 8 36 15 11 22 6 14 36 107
2018 NU-02 6 25 19 8 8 31 3 46 25 36
2017 NU 7 13 23 9 12 30 7 31 33 173
2017 NU-01 7 16 21 9 12 29 6 36 32 113
2017 NU-02 3 3 21 10 7 38 17 15 38 29
2014 NU 8 13 26 8 5 33 7 35 22 183
2014 NU-01 9 14 20 11 4 35 7 40 26 122
2014 NU-02 10 19 33 0 5 29 5 43 7 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 27 16 5 2 8 1 74 8 279
2020 NU-01 42 27 14 5 3 8 1 76 8 198
2020 NU-02 34 26 23 9 0 9 0 65 9 47
2019 NU 27 28 17 10 7 11 0 62 19 257
2019 NU-01 28 28 18 11 8 8 0 61 20 152
2019 NU-02 25 33 13 10 4 13 2 68 16 52
2018 NU 12 31 28 12 6 10 1 48 20 180
2018 NU-01 12 30 30 11 7 9 1 47 20 107
2018 NU-02 11 36 22 17 0 14 0 55 19 36
2017 NU 19 30 17 12 9 13 1 56 24 172
2017 NU-01 22 31 18 10 9 10 0 59 21 112
2017 NU-02 7 31 14 21 0 21 7 52 29 29
2014 NU 16 22 31 10 4 15 1 46 17 183
2014 NU-01 17 25 25 12 3 17 1 51 19 122
2014 NU-02 10 29 43 10 5 5 0 40 15 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 2 98 281
2020 NU-01 3 97 198
2020 NU-02 0 100 49
2019 NU 5 95 258
2019 NU-01 7 93 153
2018 NU 7 93 182
2018 NU-01 7 93 109

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 42 58 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 12
2018 NU 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 12
2018 NU 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 12

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 12

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11
2018 NU 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11
2018 NU 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11
2018 NU 0 100 12

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 45 55 11
2018 NU 50 50 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11
2018 NU 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 42 58 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 55 45 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 11
2018 NU 0 100 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 16 10 20 1 1 41 11 54 4 278
2020 NU-01 18 10 18 1 2 41 11 57 5 196
2020 NU-02 13 8 29 0 0 42 8 42 0 48
2019 NU 11 8 19 4 4 42 11 41 17 257
2019 NU-01 9 8 18 5 6 41 13 37 23 152
2019 NU-02 15 10 19 2 0 42 12 54 4 52
2018 NU 4 12 37 2 6 33 6 27 13 181
2018 NU-01 2 10 41 3 8 31 5 19 17 108
2018 NU-02 8 22 19 3 0 44 3 58 5 36
2017 NU 8 20 22 3 4 33 9 48 13 172
2017 NU-01 8 19 23 2 5 33 10 48 12 113
2017 NU-02 3 17 21 7 0 38 14 43 14 29
2014 NU 7 7 29 5 9 33 11 25 24 184
2014 NU-01 8 8 24 4 8 36 11 31 23 123
2014 NU-02 5 0 52 5 5 24 10 7 14 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 42 27 16 1 1 11 1 79 2 280
2020 NU-01 42 27 16 1 2 11 1 79 3 197
2020 NU-02 41 29 18 2 0 10 0 77 2 49
2019 NU 32 23 20 3 3 16 2 68 7 257
2019 NU-01 32 21 22 4 5 14 3 63 10 152
2019 NU-02 31 33 17 2 0 15 2 77 2 52
2018 NU 17 31 28 4 4 14 2 57 11 181
2018 NU-01 15 35 28 6 6 9 2 56 12 109
2018 NU-02 17 31 20 6 3 23 0 63 11 35
2017 NU 23 35 19 4 3 15 1 69 9 172
2017 NU-01 26 32 21 4 4 13 1 67 8 112
2017 NU-02 17 45 3 3 3 24 3 86 10 29
2014 NU 17 25 22 9 7 16 3 52 20 184
2014 NU-01 16 24 22 10 5 20 2 53 19 123
2014 NU-02 19 19 38 14 5 5 0 40 20 21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 11 89 278
2020 NU-01 10 90 196
2020 NU-02 16 84 49

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 21 79 279
2020 NU-01 22 78 196
2020 NU-02 18 82 49
2019 NU 27 73 258
2019 NU-01 24 76 153
2019 NU-02 21 79 52
2017 NU 30 70 173
2017 NU-01 29 71 113
2017 NU-02 28 72 29
2014 NU 30 70 184
2014 NU-01 29 71 123

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 58 42 57
2020 NU-01 60 40 43

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 88 12 57
2020 NU-01 91 9 43
2019 NU 79 21 68
2019 NU-01 81 19 37
2019 NU-02 73 27 11
2017 NU 86 14 51
2017 NU-01 88 12 33
2014 NU 89 11 55
2014 NU-01 92 8 36

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 42 2 16 8 0 0 74 24 50
2020 NU-01 33 38 3 15 10 0 0 72 26 39
2019 NU 24 53 2 10 10 0 0 78 20 49
2019 NU-01 26 56 0 7 11 0 0 81 19 27
2017 NU 32 34 5 23 7 0 0 66 30 44
2017 NU-01 28 28 7 31 7 0 0 55 38 29
2014 NU 43 22 4 22 6 2 0 67 29 49
2014 NU-01 42 27 6 15 6 3 0 72 22 33

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 54 29 7 5 1 2 1 86 6 281
2020 NU-01 53 30 7 5 2 3 2 86 7 198
2020 NU-02 51 29 8 8 0 2 2 83 9 49
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 36 33 17 5 4 5 0 73 10 277
2020 NU-01 38 30 15 6 5 6 1 73 12 194
2020 NU-02 27 39 22 6 0 6 0 70 7 49

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 39 39 7 12 1 1 0 79 14 281
2020 NU-01 38 41 9 11 0 2 0 80 11 198
2020 NU-02 35 43 2 16 4 0 0 78 20 49

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 36 40 11 9 3 1 0 77 12 279
2020 NU-01 36 39 11 9 3 2 0 77 11 196
2020 NU-02 27 47 12 12 2 0 0 73 14 49

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 42 33 14 7 1 1 0 77 9 280
2020 NU-01 42 32 16 7 1 2 0 76 8 197
2020 NU-02 35 47 8 6 2 0 2 83 8 49

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 50 33 11 2 1 2 1 85 3 279
2020 NU-01 49 32 12 2 1 3 2 85 3 196
2020 NU-02 43 45 6 2 2 2 0 90 4 49

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 69 10 5 1 0 10 5 93 1 280
2020 NU-01 68 10 6 1 0 12 4 92 1 198
2020 NU-02 73 15 2 0 0 8 2 98 0 48

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 30 7 4 0 2 0 88 5 281
2020 NU-01 55 29 9 5 0 3 1 86 5 198
2020 NU-02 57 33 6 4 0 0 0 90 4 49

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 32 6 4 4 1 0 86 8 279
2020 NU-01 52 33 5 5 4 1 0 86 9 196
2020 NU-02 59 27 6 2 4 2 0 88 6 49

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 30 8 5 3 0 0 85 8 280
2020 NU-01 53 31 7 5 4 0 0 84 9 198
2020 NU-02 49 33 10 6 2 0 0 82 8 49

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 38 14 4 1 1 0 82 5 279
2020 NU-01 44 35 15 4 2 2 0 80 5 197
2020 NU-02 39 43 14 4 0 0 0 82 4 49
2019 NU 24 39 18 12 7 1 0 64 19 256
2019 NU-01 24 35 19 13 9 0 0 59 22 152
2019 NU-02 25 57 8 8 0 0 2 84 8 51
2018 NU 21 34 18 14 12 1 0 55 27 180
2018 NU-01 22 33 14 17 13 1 0 56 30 108
2018 NU-02 17 37 34 9 3 0 0 54 11 35
2017 NU 18 35 16 14 14 3 0 54 29 173
2017 NU-01 18 38 14 14 13 2 0 58 28 113
2017 NU-02 10 31 24 7 17 10 0 46 27 29

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 31 7 13 5 0 0 75 18 279
2020 NU-01 45 31 7 12 5 1 0 76 17 197
2020 NU-02 45 27 8 14 6 0 0 71 20 49

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 54 25 11 2 2 5 1 84 4 279
2020 NU-01 56 24 10 2 3 5 1 85 4 196
2020 NU-02 51 22 14 2 0 8 2 82 2 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 40 33 17 5 4 2 0 74 9 281
2020 NU-01 41 32 17 5 5 2 0 74 9 198
2020 NU-02 35 35 16 10 0 4 0 72 11 49
2019 NU 19 26 14 23 18 0 0 45 41 257
2019 NU-01 19 25 13 25 18 1 0 44 43 152
2019 NU-02 23 37 15 17 6 0 2 61 24 52
2018 NU 15 26 15 22 20 1 0 42 43 181
2018 NU-01 17 24 13 24 22 0 0 41 46 109
2018 NU-02 11 31 26 23 9 0 0 43 31 35
2017 NU 12 30 16 23 16 2 0 43 40 171
2017 NU-01 11 31 16 25 16 0 0 43 41 112
2017 NU-02 14 34 17 17 10 7 0 52 30 29

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 31 16 8 10 0 0 66 18 281
2020 NU-01 36 32 17 6 9 0 1 68 15 198
2020 NU-02 35 29 14 16 6 0 0 63 22 49

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 28 29 22 11 10 0 0 58 20 281
2020 NU-01 31 29 23 10 8 0 0 60 17 198
2020 NU-02 27 35 10 16 12 0 0 61 29 49
2019 NU 6 23 19 18 33 0 1 29 52 257
2019 NU-01 7 25 20 19 29 0 1 32 49 153
2019 NU-02 6 20 18 24 31 0 2 26 56 51
2018 NU 6 17 16 22 39 0 1 23 61 180
2018 NU-01 6 19 16 20 38 0 1 25 59 108
2018 NU-02 6 22 19 25 28 0 0 28 53 36
2017 NU 12 27 16 22 23 1 0 39 45 170
2017 NU-01 8 30 17 21 24 0 0 38 45 111
2017 NU-02 17 21 14 24 24 0 0 38 48 29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 31 24 19 7 0 0 50 26 280
2020 NU-01 21 29 24 19 6 1 1 51 25 197
2020 NU-02 6 31 29 27 8 0 0 37 35 49
2019 NU 5 15 27 17 34 0 2 21 52 257
2019 NU-01 5 16 24 20 33 0 1 22 54 153
2019 NU-02 12 18 35 10 24 0 2 30 34 51
2018 NU 3 17 27 24 28 0 1 20 53 180
2018 NU-01 3 11 28 24 33 0 1 14 58 107
2018 NU-02 3 36 28 19 14 0 0 39 33 36
2017 NU 9 25 30 17 17 0 2 34 35 173
2017 NU-01 8 24 27 17 21 0 3 33 39 113
2017 NU-02 14 24 45 14 3 0 0 38 17 29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 34 29 17 12 4 1 3 66 17 281
2020 NU-01 36 27 17 11 5 1 3 66 16 198
2020 NU-02 27 29 20 18 4 2 0 56 23 49
2019 NU 9 23 19 15 30 0 4 33 47 256
2019 NU-01 8 24 18 18 29 0 2 33 49 153
2019 NU-02 16 29 22 8 20 0 6 48 29 51
2018 NU 8 20 24 18 27 1 2 30 45 177
2018 NU-01 7 17 26 20 28 1 1 25 49 107
2018 NU-02 9 43 17 11 17 0 3 53 29 35
2017 NU 14 25 26 17 15 0 3 41 33 172
2017 NU-01 15 25 22 16 19 0 3 41 36 113
2017 NU-02 17 38 31 10 3 0 0 55 14 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 48 22 13 6 5 5 2 74 12 279
2020 NU-01 49 23 12 6 4 5 2 78 10 198
2020 NU-02 27 29 17 13 10 2 2 59 24 48
2019 NU 13 20 23 13 26 4 1 35 41 256
2019 NU-01 14 16 26 16 25 3 0 31 42 153
2019 NU-02 14 33 14 10 20 6 4 52 33 51
2018 NU 9 21 28 17 22 2 2 31 40 180
2018 NU-01 7 20 24 19 26 2 2 28 47 107
2018 NU-02 17 31 31 14 6 0 3 49 20 36
2017 NU 16 23 25 14 18 2 2 41 33 173
2017 NU-01 16 22 23 13 21 3 2 40 36 113
2017 NU-02 21 24 45 7 0 0 3 46 7 29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 70 13 7 1 0 1 9 91 2 279
2020 NU-01 72 12 6 0 0 1 9 94 0 196
2020 NU-02 63 12 10 8 0 0 6 80 9 49
2019 NU 51 15 4 0 3 0 26 90 5 255
2019 NU-01 57 14 4 1 1 0 23 92 3 151
2019 NU-02 49 16 6 0 4 0 25 87 5 51
2018 NU 54 19 5 4 2 0 17 87 7 181
2018 NU-01 52 19 4 4 2 0 20 88 7 108
2018 NU-02 50 19 8 8 3 0 11 78 13 36
2017 NU 51 22 6 1 2 1 19 89 4 172
2017 NU-01 51 19 4 2 2 0 22 90 5 112
2017 NU-02 38 34 7 0 0 0 21 91 0 29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 34 18 10 9 0 0 63 18 278
2020 NU-01 28 36 20 9 7 0 0 64 16 197
2020 NU-02 27 31 17 13 13 0 0 58 25 48
2019 NU 30 32 19 9 8 1 1 63 18 256
2019 NU-01 30 31 21 9 8 1 1 62 17 153
2019 NU-02 33 31 20 8 6 0 2 66 14 51
2018 NU 22 25 21 12 18 0 2 49 30 181
2018 NU-01 20 24 23 10 19 0 3 46 30 108
2018 NU-02 17 42 17 11 14 0 0 58 25 36
2017 NU 23 39 20 12 5 0 1 63 16 172
2017 NU-01 23 37 22 13 5 0 0 60 18 112
2017 NU-02 24 55 17 3 0 0 0 79 3 29

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 36 17 12 12 0 2 58 25 278
2020 NU-01 23 31 20 12 11 0 2 55 24 197
2020 NU-02 15 52 10 6 15 0 2 68 21 48

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 32 16 8 2 1 1 74 10 278
2020 NU-01 42 35 16 5 2 1 1 77 7 197
2020 NU-02 31 27 21 17 2 0 2 60 19 48
2019 NU 19 25 21 14 17 1 2 45 33 258
2019 NU-01 22 25 22 14 17 1 0 47 31 153
2019 NU-02 17 33 23 13 10 0 4 52 24 52
2018 NU 14 25 28 14 16 1 1 40 31 180
2018 NU-01 10 22 32 16 18 1 1 33 34 108
2018 NU-02 20 31 26 17 6 0 0 51 23 35
2017 NU 20 31 21 16 9 1 2 53 26 173
2017 NU-01 18 31 23 19 9 0 0 49 27 113
2017 NU-02 34 17 28 14 0 0 7 56 15 29

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 31 22 11 5 1 1 60 17 279
2020 NU-01 33 30 21 12 3 1 1 64 15 197
2020 NU-02 4 33 33 10 15 2 2 39 26 48
2019 NU 10 26 19 17 26 1 1 36 44 258
2019 NU-01 10 26 20 20 23 1 0 37 43 153
2019 NU-02 10 33 25 10 19 0 4 44 30 52
2018 NU 10 27 27 16 19 1 1 37 36 181
2018 NU-01 7 23 29 17 22 0 1 31 40 109
2018 NU-02 11 37 26 17 9 0 0 49 26 35
2017 NU 20 30 23 18 7 1 2 51 25 173
2017 NU-01 21 28 21 20 7 0 2 50 28 113
2017 NU-02 17 31 34 17 0 0 0 48 17 29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 42 31 16 5 4 1 0 74 9 279
2020 NU-01 47 28 15 6 3 1 0 76 9 197
2020 NU-02 21 44 27 2 4 0 2 66 6 48
2019 NU 26 27 18 15 10 1 2 55 26 255
2019 NU-01 29 26 18 16 10 1 0 56 26 152
2019 NU-02 20 43 18 12 6 0 2 64 18 51
2018 NU 26 27 23 12 10 2 1 55 22 182
2018 NU-01 22 27 25 14 10 2 1 50 25 109
2018 NU-02 39 31 22 6 3 0 0 69 8 36
2017 NU 27 38 17 10 5 0 3 68 15 172
2017 NU-01 30 38 16 8 5 0 3 70 14 112
2017 NU-02 21 34 21 17 3 0 3 57 21 29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 58 26 8 4 3 1 0 85 7 276
2020 NU-01 59 24 8 6 2 1 0 84 8 195
2020 NU-02 48 35 8 0 6 0 2 85 6 48
2019 NU 39 27 14 9 10 0 1 67 19 257
2019 NU-01 37 27 17 10 9 0 0 64 19 152
2019 NU-02 52 33 4 4 6 0 2 86 10 52

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 22 32 26 13 7 0 0 54 20 279
2020 NU-01 23 30 24 15 8 0 0 53 23 197
2020 NU-02 17 31 35 8 6 0 2 49 15 48

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 13 30 26 19 13 0 0 42 32 280
2020 NU-01 10 33 24 21 13 0 0 42 33 198
2020 NU-02 15 21 33 21 10 0 0 35 31 48
2019 NU 8 21 22 20 28 0 0 30 49 255
2019 NU-01 9 20 25 20 27 0 0 28 47 151
2019 NU-02 12 27 15 23 21 0 2 39 45 52
2018 NU 17 29 25 16 13 0 0 46 29 178
2018 NU-01 12 27 29 18 13 0 0 40 31 106
2018 NU-02 22 33 19 19 6 0 0 56 25 36
2017 NU 25 28 24 15 6 1 2 54 21 172
2017 NU-01 25 28 25 13 6 1 3 55 19 112
2017 NU-02 21 34 24 17 0 0 3 57 18 29

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 48 35 13 3 3 0 0 82 5 280
2020 NU-01 45 38 11 3 3 0 0 83 6 198
2020 NU-02 50 27 21 0 2 0 0 77 2 48
2019 NU 34 28 19 9 9 0 1 63 18 256
2019 NU-01 32 24 24 9 11 0 0 57 20 152
2019 NU-02 42 35 10 6 6 0 2 78 12 52
2018 NU 26 30 23 6 15 0 1 56 21 181
2018 NU-01 19 31 23 7 18 0 2 51 25 108
2018 NU-02 31 33 22 3 11 0 0 64 14 36
2017 NU 27 28 25 9 9 0 1 56 19 173
2017 NU-01 26 28 26 10 11 0 0 54 20 113
2017 NU-02 24 38 21 7 7 0 3 64 14 29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 41 20 8 4 0 0 67 13 280
2020 NU-01 25 44 18 9 4 0 0 70 13 198
2020 NU-02 21 40 27 8 4 0 0 60 13 48

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 19 8 3 3 0 4 85 6 279
2020 NU-01 64 17 7 4 4 1 4 85 8 197
2020 NU-02 56 27 10 4 0 0 2 85 4 48
2019 NU 57 19 6 5 5 1 8 83 10 256
2019 NU-01 56 19 7 6 5 1 6 80 12 153
2019 NU-02 61 14 10 0 2 0 14 86 2 51
2018 NU 49 22 9 4 8 0 8 77 13 180
2018 NU-01 42 25 11 5 7 0 10 74 13 109
2018 NU-02 71 14 3 3 3 0 6 91 6 35

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 87 5 1 1 2 1 3 95 3 278
2020 NU-01 88 4 2 2 2 1 2 94 4 196
2020 NU-02 92 2 0 0 2 0 4 98 2 48
2019 NU 70 11 9 1 4 1 4 86 5 255
2019 NU-01 70 11 10 1 6 1 1 82 7 150
2019 NU-02 77 10 4 0 0 2 8 96 0 52
2018 NU 61 14 8 3 4 0 9 82 8 181
2018 NU-01 60 15 8 1 6 0 11 84 7 109
2018 NU-02 75 11 8 3 0 0 3 89 3 36
2017 NU 67 16 2 5 3 1 6 89 8 172
2017 NU-01 69 13 4 6 3 1 5 87 10 112
2017 NU-02 66 21 0 0 0 0 14 100 0 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 81 11 3 2 1 0 2 94 3 279
2020 NU-01 85 10 3 1 1 0 2 96 2 198
2020 NU-02 67 19 4 8 0 0 2 87 9 48
2019 NU 58 23 8 7 1 0 3 84 8 255
2019 NU-01 59 25 8 6 2 0 0 84 8 150
2019 NU-02 52 25 8 8 0 0 8 83 8 52
2018 NU 53 27 12 3 3 1 2 82 6 180
2018 NU-01 50 34 11 2 2 0 2 85 4 107
2018 NU-02 61 14 14 8 3 0 0 75 11 36
2017 NU 50 35 8 2 3 0 2 87 5 172
2017 NU-01 49 38 9 2 3 0 0 87 4 112
2017 NU-02 48 28 7 3 3 0 10 85 8 29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 81 8 6 1 1 0 2 92 2 279
2020 NU-01 83 7 6 1 2 1 1 91 3 198
2020 NU-02 72 15 6 2 0 0 4 91 2 47
2019 NU 66 13 10 4 5 0 2 81 9 254
2019 NU-01 67 13 11 3 5 0 1 80 9 151
2019 NU-02 67 13 10 4 0 0 6 86 4 52
2018 NU 54 26 7 7 6 1 1 80 12 181
2018 NU-01 51 30 6 7 6 0 1 81 13 108
2018 NU-02 61 19 8 8 0 3 0 83 9 36
2017 NU 64 20 7 4 2 0 3 86 7 171
2017 NU-01 64 20 7 5 3 0 1 85 8 111
2017 NU-02 62 24 3 0 0 0 10 96 0 29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 59 1 1 0 0 0 40 99 0 279
2020 NU-01 58 0 0 0 0 0 42 100 0 197
2020 NU-02 58 2 4 0 0 0 35 94 0 48
2019 NU 48 1 0 1 0 0 49 98 2 253
2019 NU-01 46 1 0 1 1 0 51 96 4 149
2019 NU-02 46 4 0 0 0 0 50 100 0 52
2018 NU 40 5 3 0 0 1 51 93 0 177
2018 NU-01 40 2 2 0 0 1 56 96 0 108
2018 NU-02 37 11 3 0 0 0 49 94 0 35
2017 NU 45 8 2 0 0 1 45 97 0 171
2017 NU-01 44 7 1 0 0 1 47 98 0 111
2017 NU-02 45 7 7 0 0 0 41 88 0 29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 57 25 9 3 3 0 4 85 6 280
2020 NU-01 57 26 9 3 3 1 3 86 5 197
2020 NU-02 51 22 10 6 2 0 8 80 9 49
2019 NU 47 23 13 7 4 1 6 74 11 254
2019 NU-01 45 24 15 6 5 1 4 73 12 149
2019 NU-02 52 17 13 4 2 2 10 78 7 52
2018 NU 38 20 16 8 9 1 8 64 18 182
2018 NU-01 33 25 16 7 12 0 7 62 21 109
2018 NU-02 47 14 17 14 3 3 3 65 18 36
2017 NU 50 31 8 2 2 0 6 86 5 172
2017 NU-01 48 32 9 3 4 0 4 84 7 112
2017 NU-02 52 31 10 0 0 0 7 89 0 29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 71 15 6 1 3 1 2 89 5 280
2020 NU-01 69 16 8 2 3 1 2 88 5 197
2020 NU-02 78 10 2 0 6 0 4 91 6 49
2019 NU 67 16 6 2 2 1 6 90 4 254
2019 NU-01 70 17 4 1 2 1 3 92 4 149
2019 NU-02 75 10 4 0 2 2 8 94 2 52
2018 NU 72 12 4 2 2 0 8 92 4 181
2018 NU-01 70 13 4 3 3 0 8 90 6 109
2018 NU-02 86 11 0 0 0 0 3 100 0 36
2017 NU 74 13 5 0 1 1 6 93 1 172
2017 NU-01 73 16 5 0 2 0 4 93 2 112
2017 NU-02 79 3 3 0 0 0 14 96 0 29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 36 37 17 6 3 0 1 74 9 279
2020 NU-01 37 34 17 7 4 1 1 72 11 196
2020 NU-02 27 49 16 4 4 0 0 76 8 49
2019 NU 46 29 13 4 4 0 4 78 8 255
2019 NU-01 47 31 14 3 4 0 1 79 7 150
2019 NU-02 48 25 15 4 2 0 6 78 6 52
2018 NU 43 30 16 4 4 0 2 75 8 178
2018 NU-01 39 33 17 5 3 0 4 75 8 107
2018 NU-02 51 23 14 6 6 0 0 74 11 35
2017 NU 45 35 11 2 3 0 4 83 5 173
2017 NU-01 40 37 12 4 4 0 4 80 7 113
2017 NU-02 76 14 7 0 0 0 3 93 0 29

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 25 43 23 6 3 0 0 68 9 280
2020 NU-01 25 42 25 5 3 0 0 67 8 197
2020 NU-02 16 57 16 6 4 0 0 73 10 49

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 13 46 28 11 2 0 0 59 13 280
2020 NU-01 16 43 30 9 2 0 0 59 11 198
2020 NU-02 2 48 29 19 2 0 0 50 21 48
2019 NU 9 28 35 16 12 0 0 37 28 255
2019 NU-01 9 32 30 18 11 0 0 41 29 152
2019 NU-02 14 20 54 4 6 0 2 35 10 50
2018 NU 5 27 40 19 8 0 0 32 27 179
2018 NU-01 6 24 38 21 10 0 0 30 32 107
2018 NU-02 3 43 43 9 3 0 0 46 11 35
2017 NU 9 34 41 8 8 0 0 43 16 173
2017 NU-01 10 30 43 9 9 0 0 40 18 113
2017 NU-02 3 55 38 3 0 0 0 59 3 29

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 11 16 44 21 7 0 0 28 28 280
2020 NU-01 9 14 47 23 7 0 0 29 23 197
2020 NU-02 22 20 39 16 2 0 0 18 43 49
2019 NU 19 25 34 16 5 0 0 21 44 255
2019 NU-01 16 25 36 17 6 0 0 23 41 152
2019 NU-02 16 22 34 24 2 0 2 27 39 50
2018 NU 20 27 36 13 3 0 0 17 47 179
2018 NU-01 23 27 32 15 3 0 0 18 50 107
2018 NU-02 8 25 50 11 6 0 0 17 33 36
2017 NU 12 19 39 21 7 0 1 29 31 173
2017 NU-01 12 19 40 21 6 0 1 28 32 113
2017 NU-02 17 7 45 21 10 0 0 31 24 29
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 36 20 0 45 55 281
2020 NU-01 40 39 21 1 49 51 198
2020 NU-02 47 37 16 0 44 56 49

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 36 64 123
2020 NU-01 35 65 79
2020 NU-02 39 61 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 15 9 5 4 1 19 78 11 281
2020 NU-01 46 15 10 6 3 1 20 78 10 198
2020 NU-02 47 20 10 4 4 0 14 79 10 49
2019 NU 32 16 17 13 8 0 13 55 25 250
2019 NU-01 32 13 19 13 9 0 13 52 26 149
2019 NU-02 33 25 12 14 8 0 8 64 23 51
2018 NU 28 19 13 8 17 2 13 55 29 180
2018 NU-01 24 21 11 11 17 3 13 54 33 108
2018 NU-02 39 11 22 3 14 0 11 56 19 36

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 20 20 21 23 1 2 33 46 122
2020 NU-01 12 21 23 23 19 0 3 33 43 78
2020 NU-02 13 30 17 13 26 0 0 43 39 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 6 19 14 20 40 2 1 25 61 123
2020 NU-01 4 19 16 24 34 1 1 23 60 79
2020 NU-02 4 22 9 13 52 0 0 26 65 23
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