2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	45	8	6	2	84	8	181
2020	IS-01	52	48	0	0	0	100	0	21
2020	IS-02	58	32	5	5	0	89	5	19
2020	IS-03	25	61	7	7	0	86	7	28
2020	IS-04	36	44	15	5	0	80	5	55
2020	IS-05	28	46	10	10	5	74	15	39
2020	IS-06	56	31	0	0	13	88	13	16
2019	IS	39	44	9	4	5	83	9	176
2019	IS-02	39	44	11	6	0	83	6	18
2019	IS-03	41	44	6	3	6	84	9	32
2019	IS-04	42	40	11	4	4	82	7	57
2019	IS-05	40	45	5	5	5	86	10	42
2018	IS	33	41	13	9	5	74	14	176
2018	IS-01	55	27	9	0	9	82	9	11
2018	IS-02	39	43	9	9	0	83	9	23
2018	IS-03	29	35	16	13	6	65	19	31
2018	IS-04	33	35	17	8	8	67	15	52
2018	IS-05	29	50	11	5	5	79	11	38
2018	IS-06	31	46	8	15	0	77	15	13
2017	IS	28	55	8	5	4	83	9	163
2017	IS-02	25	69	6	0	0	94	0	16
2017	IS-03	7	57	17	7	13	63	20	30
2017	IS-04	27	59	6	6	2	86	8	49
2017	IS-05	41	50	7	2	0	91	2	44
2017	IS-06	26	58	5	5	5	84	10	19
2014	IS	23	49	9	11	7	73	18	201
2014	IS-02	40	43	3	7	7	83	13	30
2014	IS-03	23	44	7	9	16	68	25	43
2014	IS-04	11	59	7	19	4	70	24	46
2014	IS-05	23	50	12	13	2	73	15	52
2014	IS-06	28	52	12	4	4	80	8	25

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	37	12	3	4	0	81	7	180
2020	IS-01	52	38	5	0	5	0	90	5	21
2020	IS-02	37	37	21	0	5	0	74	5	19
2020	IS-03	43	46	7	4	0	0	89	4	28
2020	IS-04	44	33	16	5	2	0	76	7	55
2020	IS-05	41	33	15	5	5	0	74	10	39
2020	IS-06	53	33	0	0	13	0	87	13	15
2019	IS	43	38	9	5	6	1	81	10	175
2019	IS-02	44	39	6	6	6	0	83	11	18
2019	IS-03	53	28	9	0	9	0	81	9	32
2019	IS-04	38	38	13	7	5	0	75	13	56
2019	IS-05	45	40	5	5	5	0	86	10	42
2018	IS	33	38	14	10	6	0	70	16	176
2018	IS-01	45	27	9	18	0	0	73	18	11
2018	IS-02	39	39	13	4	4	0	78	9	23
2018	IS-03	26	45	10	10	10	0	71	19	31
2018	IS-04	35	27	17	15	6	0	62	21	52
2018	IS-05	32	47	11	5	5	0	79	11	38
2018	IS-06	38	31	8	15	8	0	69	23	13
2017	IS	30	44	13	5	7	0	74	13	163
2017	IS-02	25	56	19	0	0	0	81	0	16
2017	IS-03	10	50	10	7	23	0	60	30	30
2017	IS-04	31	45	14	6	4	0	75	10	49
2017	IS-05	41	41	14	5	0	0	82	5	44
2017	IS-06	37	37	16	5	5	0	74	10	19

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	38	7	2	0	0	91	2	179
2020	IS-01	81	19	0	0	0	0	100	0	21
2020	IS-02	50	33	17	0	0	0	83	0	18
2020	IS-03	39	57	0	4	0	0	96	4	28
2020	IS-04	49	44	7	0	0	0	93	0	55
2020	IS-05	41	38	15	5	0	0	79	5	39
2020	IS-06	73	20	0	7	0	0	93	7	15
2019	IS	53	33	9	3	2	1	86	5	175
2019	IS-02	50	33	11	6	0	0	83	6	18
2019	IS-03	56	28	9	3	3	0	84	6	32
2019	IS-04	54	32	9	4	2	0	86	5	56
2019	IS-05	48	43	10	0	0	0	90	0	42
2018	IS	42	36	12	7	3	0	78	10	173
2018	IS-01	82	9	9	0	0	0	91	0	11
2018	IS-02	48	30	17	4	0	0	78	4	23
2018	IS-03	35	39	16	6	3	0	74	10	31
2018	IS-04	36	38	12	8	6	0	74	14	50
2018	IS-05	42	42	5	8	3	0	84	11	38
2018	IS-06	33	42	8	8	8	0	75	17	12
2017	IS	44	39	12	2	3	1	83	5	162
2017	IS-02	50	44	6	0	0	0	94	0	16
2017	IS-03	23	47	17	3	10	0	70	13	30
2017	IS-04	48	41	8	2	0	0	90	2	48
2017	IS-05	50	37	14	0	0	0	86	0	44
2017	IS-06	42	32	10	5	5	5	78	11	19
2014	IS	48	36	10	4	1	0	85	5	201
2014	IS-02	53	40	7	0	0	0	93	0	30
2014	IS-03	49	28	12	7	5	0	77	12	43
2014	IS-04	35	46	13	7	0	0	80	7	46
2014	IS-05	54	35	10	2	0	0	88	2	52
2014	IS-06	56	36	4	4	0	0	92	4	25

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	40	6	4	2	88	6	181
2020	IS-01	62	33	0	5	0	95	5	21
2020	IS-02	53	26	16	5	0	79	5	19
2020	IS-03	43	50	7	0	0	93	0	28
2020	IS-04	45	42	7	4	2	87	5	55
2020	IS-05	36	49	5	5	5	85	10	39
2020	IS-06	63	25	0	13	0	88	13	16
2019	IS	50	37	8	3	2	86	6	175
2019	IS-02	44	39	11	6	0	83	6	18
2019	IS-03	55	39	0	0	6	94	6	31
2019	IS-04	49	37	9	4	2	86	5	57
2019	IS-05	52	36	10	2	0	88	2	42
2018	IS	44	33	13	6	5	77	10	176
2018	IS-01	73	18	0	0	9	91	9	11
2018	IS-02	48	35	13	4	0	83	4	23
2018	IS-03	29	39	16	13	3	68	16	31
2018	IS-04	42	33	13	6	6	75	12	52
2018	IS-05	47	26	16	3	8	74	11	38
2018	IS-06	38	38	15	8	0	77	8	13
2017	IS	43	40	12	4	2	82	6	162
2017	IS-02	63	25	13	0	0	88	0	16
2017	IS-03	36	30	17	10	7	67	16	30
2017	IS-04	36	52	8	4	0	88	4	48
2017	IS-05	48	39	11	2	0	86	2	44
2017	IS-06	42	42	10	0	5	84	5	19
2014	IS	34	40	12	7	6	74	14	201
2014	IS-02	47	30	10	10	3	77	13	30
2014	IS-03	35	35	12	7	12	70	19	43
2014	IS-04	24	48	11	13	4	72	17	46
2014	IS-05	33	48	11	4	4	81	8	52
2014	IS-06	40	36	12	0	12	76	12	25

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	28	13	6	3	1	78	9	181
2020	IS-01	86	10	0	5	0	0	95	5	21
2020	IS-02	63	21	11	5	0	0	84	5	19
2020	IS-03	50	29	18	4	0	0	79	4	28
2020	IS-04	44	27	18	4	5	2	72	9	55
2020	IS-05	28	41	15	13	3	0	69	15	39
2020	IS-06	63	25	0	0	13	0	88	13	16
2019	IS	42	35	13	7	2	1	78	10	176
2019	IS-02	56	33	11	0	0	0	89	0	18
2019	IS-03	44	41	3	13	0	0	84	13	32
2019	IS-04	30	40	19	7	2	2	71	9	57
2019	IS-05	50	31	7	7	5	0	81	12	42
2018	IS	36	29	22	10	4	0	65	14	176
2018	IS-01	64	9	18	9	0	0	73	9	11
2018	IS-02	48	26	17	9	0	0	74	9	23
2018	IS-03	29	23	29	13	6	0	52	19	31
2018	IS-04	31	33	23	8	6	0	63	13	52
2018	IS-05	26	37	18	13	5	0	63	18	38
2018	IS-06	46	38	8	8	0	0	85	8	13
2017	IS	32	36	17	8	5	1	70	13	163
2017	IS-02	56	38	0	6	0	0	94	6	16
2017	IS-03	26	31	13	10	16	3	59	27	30
2017	IS-04	29	33	26	8	2	2	62	11	49
2017	IS-05	36	41	18	5	0	0	77	5	44
2017	IS-06	26	42	16	10	5	0	69	16	19
2014	IS	21	40	18	15	6	0	61	21	201
2014	IS-02	27	47	17	3	7	0	73	10	30
2014	IS-03	33	30	16	12	7	2	64	19	43
2014	IS-04	17	35	17	26	4	0	52	31	46
2014	IS-05	15	48	19	15	2	0	64	17	52
2014	IS-06	12	48	20	12	8	0	60	20	25

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	34	11	5	3	1	81	8	179
2020	IS-01	71	24	0	5	0	0	95	5	21
2020	IS-02	63	21	16	0	0	0	84	0	19
2020	IS-03	44	41	7	4	4	0	85	7	27
2020	IS-04	39	33	15	6	4	4	75	10	54
2020	IS-05	31	41	15	10	3	0	72	13	39
2020	IS-06	50	38	0	0	13	0	88	13	16
2019	IS	42	38	7	9	3	1	81	12	175
2019	IS-02	56	33	11	0	0	0	89	0	18
2019	IS-03	44	44	0	9	3	0	88	13	32
2019	IS-04	30	44	9	12	2	4	76	15	57
2019	IS-05	54	29	5	7	5	0	83	12	41
2018	IS	39	30	18	9	5	0	68	13	174
2018	IS-01	64	18	18	0	0	0	82	0	11
2018	IS-02	48	26	22	4	0	0	74	4	23
2018	IS-03	30	27	23	10	10	0	57	20	30
2018	IS-04	37	31	15	12	6	0	67	17	52
2018	IS-05	29	34	18	13	5	0	63	18	38
2018	IS-06	38	46	15	0	0	0	85	0	13
2017	IS	29	43	15	7	5	1	73	12	163
2017	IS-02	38	56	6	0	0	0	94	0	16
2017	IS-03	23	37	20	7	13	0	61	20	30
2017	IS-04	27	30	26	12	2	2	58	15	49
2017	IS-05	36	52	7	5	0	0	89	5	44
2017	IS-06	26	53	10	5	5	0	79	10	19
2014	IS	19	45	18	12	6	0	64	18	201
2014	IS-02	20	47	23	3	7	0	67	10	30
2014	IS-03	28	33	16	14	7	2	62	21	43
2014	IS-04	15	41	20	18	7	0	56	24	46
2014	IS-05	15	60	13	10	2	0	75	11	52
2014	IS-06	16	48	20	12	4	0	64	16	25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	22	22	13	6	3	1	59	19	181
2020	IS-01	33	29	10	19	5	5	0	65	25	21
2020	IS-02	53	16	16	11	5	0	0	68	16	19
2020	IS-03	36	25	14	21	0	0	4	63	22	28
2020	IS-04	27	18	29	13	7	5	0	48	21	55
2020	IS-05	23	23	36	10	5	3	0	47	16	39
2020	IS-06	63	25	0	0	13	0	0	88	13	16
2019	IS	37	23	14	12	10	3	1	62	23	175
2019	IS-02	50	6	17	17	6	6	0	59	24	18
2019	IS-03	34	34	13	9	9	0	0	69	19	32
2019	IS-04	30	21	14	16	14	5	0	54	31	57
2019	IS-05	44	22	15	10	7	0	2	68	18	41
2018	IS	28	24	20	15	11	1	0	53	26	176
2018	IS-01	9	36	18	0	27	9	0	50	30	11
2018	IS-02	35	13	22	22	9	0	0	48	30	23
2018	IS-03	23	19	32	13	13	0	0	42	26	31
2018	IS-04	29	23	19	19	8	2	0	53	27	52
2018	IS-05	29	29	11	16	16	0	0	58	32	38
2018	IS-06	23	46	23	8	0	0	0	69	8	13
2017	IS	25	27	18	17	10	3	1	53	29	163
2017	IS-02	25	38	25	6	6	0	0	63	13	16
2017	IS-03	16	21	20	16	23	3	0	39	41	30
2017	IS-04	23	20	12	31	8	4	2	46	41	49
2017	IS-05	32	25	25	14	2	2	0	58	16	44
2017	IS-06	26	42	10	0	16	5	0	72	17	19
2014	IS	19	25	22	21	9	4	0	45	32	200
2014	IS-02	17	24	24	17	10	7	0	44	30	29
2014	IS-03	28	9	28	21	12	2	0	38	33	43
2014	IS-04	17	26	7	30	9	11	0	49	44	46
2014	IS-05	13	37	27	17	6	0	0	50	23	52
2014	IS-06	16	32	32	12	8	0	0	48	20	25

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	21	13	5	1	1	3	80	6	181
2020	IS-01	38	14	24	10	0	5	10	61	11	21
2020	IS-02	47	21	21	0	0	5	5	76	0	19
2020	IS-03	64	18	4	11	4	0	0	82	14	28
2020	IS-04	51	22	18	7	0	0	2	74	7	55
2020	IS-05	64	23	10	0	3	0	0	87	3	39
2020	IS-06	69	31	0	0	0	0	0	100	0	16
2019	IS	59	20	10	6	3	1	1	81	9	176
2019	IS-02	44	17	17	17	6	0	0	61	22	18
2019	IS-03	63	19	13	6	0	0	0	81	6	32
2019	IS-04	56	23	14	2	5	0	0	79	7	57
2019	IS-05	64	21	2	7	2	0	2	88	10	42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	24	10	6	2	1	0	81	8	181
2020	IS-01	67	19	14	0	0	0	0	86	0	21
2020	IS-02	47	32	16	0	5	0	0	79	5	19
2020	IS-03	64	25	7	4	0	0	0	89	4	28
2020	IS-04	53	18	15	11	4	0	0	71	15	55
2020	IS-05	46	33	8	8	3	3	0	82	11	39
2020	IS-06	75	19	0	6	0	0	0	94	6	16
2019	IS	55	27	6	7	5	1	0	82	12	174
2019	IS-02	61	28	6	0	6	0	0	89	6	18
2019	IS-03	56	34	3	3	3	0	0	91	6	32
2019	IS-04	47	20	13	9	9	2	0	69	19	55
2019	IS-05	57	29	2	10	2	0	0	86	12	42
2018	IS	46	28	12	10	3	1	1	75	14	173
2018	IS-01	82	9	9	0	0	0	0	91	0	11
2018	IS-02	50	23	9	9	5	0	5	76	14	22
2018	IS-03	42	23	19	13	3	0	0	65	16	31
2018	IS-04	41	27	12	14	4	2	0	70	18	51
2018	IS-05	38	35	14	11	3	0	0	73	14	37
2018	IS-06	54	38	0	0	8	0	0	92	8	13
2017	IS	42	30	8	12	7	0	1	73	19	163
2017	IS-02	31	50	13	0	0	0	6	87	0	16
2017	IS-03	23	27	14	10	23	0	3	51	34	30
2017	IS-04	39	33	10	14	4	0	0	71	19	49
2017	IS-05	61	16	5	18	0	0	0	77	18	44
2017	IS-06	47	48	0	0	5	0	0	95	5	19
2014	IS	39	37	10	8	6	0	0	76	14	201
2014	IS-02	40	30	7	13	10	0	0	70	23	30
2014	IS-03	47	25	7	7	12	2	0	74	19	43
2014	IS-04	33	43	13	9	2	0	0	76	11	46
2014	IS-05	37	42	13	8	0	0	0	79	8	52
2014	IS-06	36	44	4	4	12	0	0	80	16	25

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	23	9	6	3	0	0	81	9	181
2020	IS-01	62	24	10	5	0	0	0	86	5	21
2020	IS-02	58	26	0	11	5	0	0	84	16	19
2020	IS-03	57	32	4	7	0	0	0	89	7	28
2020	IS-04	53	20	16	5	5	0	0	73	11	55
2020	IS-05	59	21	13	5	3	0	0	79	8	39
2020	IS-06	63	25	0	6	6	0	0	88	13	16
2019	IS	58	23	10	5	5	0	0	81	10	175
2019	IS-02	65	12	18	0	6	0	0	76	6	17
2019	IS-03	63	28	3	0	6	0	0	91	6	32
2019	IS-04	53	23	12	7	5	0	0	75	12	57
2019	IS-05	57	29	5	2	7	0	0	86	10	42
2018	IS	46	25	13	8	8	0	0	72	16	173
2018	IS-01	82	9	0	9	0	0	0	91	9	11
2018	IS-02	45	27	9	14	5	0	0	73	18	22
2018	IS-03	42	23	16	10	10	0	0	65	19	31
2018	IS-04	43	22	16	10	10	0	0	65	20	51
2018	IS-05	43	32	16	3	5	0	0	76	8	37
2018	IS-06	54	31	0	8	8	0	0	85	15	13
2017	IS	50	24	8	8	9	1	1	75	17	163
2017	IS-02	50	38	13	0	0	0	0	88	0	16
2017	IS-03	43	20	3	7	23	0	3	65	32	30
2017	IS-04	45	24	12	8	10	0	0	69	19	49
2017	IS-05	64	16	7	9	5	0	0	79	14	44
2017	IS-06	47	37	5	5	0	5	0	89	6	19
2014	IS	41	35	11	8	5	0	0	76	13	201
2014	IS-02	47	37	7	7	3	0	0	83	10	30
2014	IS-03	44	28	16	9	2	0	0	72	12	43
2014	IS-04	30	48	13	7	2	0	0	78	9	46
2014	IS-05	46	31	6	13	4	0	0	77	17	52
2014	IS-06	36	32	12	0	20	0	0	68	20	25

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	32	11	4	5	8	78	10	180
2020	IS-01	67	19	5	5	0	5	90	5	21
2020	IS-02	50	28	11	0	0	11	88	0	18
2020	IS-03	36	43	0	7	4	11	88	12	28
2020	IS-04	33	33	15	2	7	11	73	10	55
2020	IS-05	31	33	21	5	5	5	68	11	39
2020	IS-06	38	38	0	13	13	0	75	25	16
2019	IS	31	37	15	9	2	6	72	12	175
2019	IS-02	39	56	6	0	0	0	94	0	18
2019	IS-03	44	34	13	3	0	6	83	3	32
2019	IS-04	30	37	14	11	2	7	72	13	57
2019	IS-05	21	38	21	10	2	7	64	13	42
2018	IS	29	31	14	14	7	4	63	23	175
2018	IS-01	64	9	0	9	9	9	80	20	11
2018	IS-02	30	39	9	9	9	4	73	18	23
2018	IS-03	32	19	26	10	6	6	55	17	31
2018	IS-04	24	31	16	16	8	6	58	25	51
2018	IS-05	21	34	13	26	5	0	55	32	38
2018	IS-06	23	38	15	8	15	0	62	23	13
2017	IS	18	38	19	12	9	4	58	22	162
2017	IS-02	44	13	13	19	0	13	64	21	16
2017	IS-03	23	34	7	10	23	3	59	34	30
2017	IS-04	10	44	25	12	2	6	58	16	48
2017	IS-05	14	41	25	16	5	0	55	20	44
2017	IS-06	10	47	21	5	16	0	58	21	19
2014	IS	18	36	18	14	6	6	58	22	201
2014	IS-02	27	40	13	7	7	7	71	14	30
2014	IS-03	30	30	16	7	5	12	68	13	43
2014	IS-04	11	35	18	20	7	11	51	29	46
2014	IS-05	21	35	23	13	6	2	57	20	52
2014	IS-06	0	44	20	24	12	0	44	36	25

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	36	12	5	4	3	78	10	180
2020	IS-01	62	29	0	0	5	5	95	5	21
2020	IS-02	37	42	16	0	0	5	83	0	19
2020	IS-03	32	46	7	11	0	4	81	11	28
2020	IS-04	35	36	15	5	7	2	72	13	55
2020	IS-05	32	39	21	5	3	0	71	8	38
2020	IS-06	56	19	6	6	13	0	75	19	16
2019	IS	27	41	14	10	4	3	71	15	175
2019	IS-02	39	50	11	0	0	0	89	0	18
2019	IS-03	38	41	9	6	3	3	81	10	32
2019	IS-04	16	47	18	9	5	5	67	15	57
2019	IS-05	31	33	17	14	2	2	66	17	42
2018	IS	26	30	22	15	6	1	57	21	174
2018	IS-01	64	9	0	9	18	0	73	27	11
2018	IS-02	26	30	22	13	9	0	57	22	23
2018	IS-03	26	26	23	19	3	3	53	23	31
2018	IS-04	25	31	22	16	6	0	57	22	51
2018	IS-05	13	34	34	16	3	0	47	18	38
2018	IS-06	31	46	0	15	8	0	77	23	13
2017	IS	16	44	14	16	9	1	61	25	163
2017	IS-02	38	50	0	13	0	0	88	13	16
2017	IS-03	16	27	14	20	20	3	45	41	30
2017	IS-04	8	45	16	22	8	0	53	31	49
2017	IS-05	18	46	18	14	5	0	64	18	44
2017	IS-06	5	69	16	5	5	0	74	10	19
2014	IS	14	31	27	13	11	3	47	25	201
2014	IS-02	20	33	30	7	10	0	53	17	30
2014	IS-03	26	21	26	12	12	5	49	24	43
2014	IS-04	9	33	24	13	15	7	44	30	46
2014	IS-05	13	33	31	17	6	0	46	23	52
2014	IS-06	4	40	28	12	16	0	44	28	25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	32	20	11	3	4	65	14	179
2020	IS-01	62	24	0	0	5	10	95	5	21
2020	IS-02	32	42	21	0	0	5	78	0	19
2020	IS-03	25	29	18	29	0	0	54	29	28
2020	IS-04	26	34	23	9	4	4	63	14	53
2020	IS-05	21	31	28	13	3	5	54	16	39
2020	IS-06	19	44	25	6	6	0	63	13	16
2019	IS	19	41	18	14	3	5	63	19	174
2019	IS-02	33	28	17	6	0	17	73	7	18
2019	IS-03	28	38	13	16	0	6	70	17	32
2019	IS-04	14	39	21	18	5	2	55	24	56
2019	IS-05	19	45	21	10	2	2	66	12	42
2018	IS	17	31	26	17	7	2	49	25	173
2018	IS-01	55	18	0	9	9	9	80	20	11
2018	IS-02	22	26	26	13	9	4	50	23	23
2018	IS-03	13	32	26	23	6	0	45	29	31
2018	IS-04	16	28	26	22	6	2	45	29	50
2018	IS-05	8	32	41	11	8	0	41	19	37
2018	IS-06	0	62	8	23	8	0	62	31	13
2017	IS	12	39	20	15	12	2	52	28	163
2017	IS-02	25	44	13	19	0	0	69	19	16
2017	IS-03	13	14	33	7	30	3	28	37	30
2017	IS-04	6	41	20	18	10	4	49	30	49
2017	IS-05	16	36	20	18	7	2	54	26	44
2017	IS-06	0	74	5	10	10	0	74	21	19
2014	IS	10	26	29	20	9	6	38	31	201
2014	IS-02	13	30	20	27	7	3	45	34	30
2014	IS-03	14	21	28	16	14	7	38	32	43
2014	IS-04	9	22	20	24	15	11	34	44	46
2014	IS-05	12	31	35	17	4	2	43	21	52
2014	IS-06	4	28	44	12	8	4	33	21	25

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	36	19	9	3	2	68	12	181
2020	IS-01	71	14	5	10	0	0	86	10	21
2020	IS-02	32	53	11	5	0	0	84	5	19
2020	IS-03	21	50	11	14	0	4	74	15	28
2020	IS-04	22	40	22	5	9	2	63	15	55
2020	IS-05	21	28	33	10	3	5	51	14	39
2020	IS-06	38	25	25	13	0	0	63	13	16
2019	IS	15	42	18	17	6	2	58	23	174
2019	IS-02	29	29	24	12	0	6	63	13	17
2019	IS-03	19	41	19	19	3	0	59	22	32
2019	IS-04	7	47	14	23	7	2	55	30	57
2019	IS-05	14	45	19	10	10	2	61	20	42
2018	IS	18	31	22	18	10	1	49	29	175
2018	IS-01	55	9	9	9	9	9	70	20	11
2018	IS-02	17	30	22	17	13	0	48	30	23
2018	IS-03	13	35	19	19	13	0	48	32	31
2018	IS-04	18	27	24	22	10	0	45	31	51
2018	IS-05	11	39	21	21	8	0	50	29	38
2018	IS-06	8	46	23	8	15	0	54	23	13
2017	IS	14	37	19	12	18	1	51	30	163
2017	IS-02	38	25	19	13	6	0	63	19	16
2017	IS-03	10	27	30	7	23	3	38	31	30
2017	IS-04	6	39	22	14	19	0	45	33	49
2017	IS-05	23	34	14	11	18	0	57	30	44
2017	IS-06	0	63	11	16	10	0	63	26	19
2014	IS	11	32	19	21	14	2	44	36	201
2014	IS-02	13	30	20	23	10	3	45	34	30
2014	IS-03	14	30	21	7	26	2	45	33	43
2014	IS-04	11	24	15	24	22	4	36	48	46
2014	IS-05	12	42	17	25	4	0	54	29	52
2014	IS-06	4	36	28	28	4	0	40	32	25

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	38	12	7	3	0	77	11	180
2020	IS-01	38	38	19	5	0	0	76	5	21
2020	IS-02	32	53	5	5	5	0	84	11	19
2020	IS-03	39	43	11	4	4	0	82	7	28
2020	IS-04	45	33	5	13	4	0	78	16	55
2020	IS-05	28	41	26	3	3	0	69	5	39
2020	IS-06	53	20	7	13	7	0	73	20	15
2019	IS	43	36	9	8	3	0	80	11	176
2019	IS-02	67	22	0	11	0	0	89	11	18
2019	IS-03	50	25	16	6	3	0	75	9	32
2019	IS-04	35	40	7	14	4	0	75	18	57
2019	IS-05	45	36	10	5	5	0	81	10	42
2018	IS	34	37	15	9	4	1	71	13	176
2018	IS-01	36	36	9	9	9	0	73	18	11
2018	IS-02	39	39	13	0	4	4	82	5	23
2018	IS-03	39	29	19	10	3	0	68	13	31
2018	IS-04	29	40	12	12	6	2	71	18	52
2018	IS-05	32	42	16	8	3	0	74	11	38
2018	IS-06	46	15	23	15	0	0	62	15	13
2017	IS	29	45	10	7	9	0	74	15	163
2017	IS-02	44	44	13	0	0	0	88	0	16
2017	IS-03	20	43	10	7	20	0	63	27	30
2017	IS-04	21	55	14	4	6	0	75	10	49
2017	IS-05	36	37	11	14	2	0	73	16	44
2017	IS-06	31	53	0	5	10	0	84	16	19
2014	IS	25	36	17	13	7	0	62	21	201
2014	IS-02	20	43	17	10	10	0	63	20	30
2014	IS-03	33	26	19	14	9	0	58	23	43
2014	IS-04	20	46	17	11	7	0	65	17	46
2014	IS-05	27	40	11	15	6	0	67	21	52
2014	IS-06	28	28	24	12	8	0	56	20	25

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	46	10	7	2	0	81	8	178
2020	IS-01	67	24	5	5	0	0	90	5	21
2020	IS-02	37	58	5	0	0	0	95	0	19
2020	IS-03	41	41	15	4	0	0	81	4	27
2020	IS-04	29	51	9	9	2	0	80	11	55
2020	IS-05	15	49	18	13	5	0	64	18	39
2020	IS-06	53	47	0	0	0	0	100	0	15
2019	IS	36	43	11	7	2	0	79	9	175
2019	IS-02	50	33	6	11	0	0	83	11	18
2019	IS-03	38	50	6	3	3	0	88	6	32
2019	IS-04	41	34	13	9	4	0	75	13	56
2019	IS-05	24	52	17	5	2	0	76	7	42
2018	IS	35	35	14	12	5	1	70	17	176
2018	IS-01	82	9	0	9	0	0	91	9	11
2018	IS-02	22	30	17	22	9	0	52	30	23
2018	IS-03	39	26	23	10	3	0	65	13	31
2018	IS-04	33	38	13	8	8	0	71	15	52
2018	IS-05	29	42	11	13	3	3	73	16	38
2018	IS-06	38	38	8	15	0	0	77	15	13
2017	IS	25	42	14	13	7	0	67	20	163
2017	IS-02	25	50	13	13	0	0	75	13	16
2017	IS-03	23	20	28	10	20	0	43	30	30
2017	IS-04	25	49	8	17	2	0	73	19	49
2017	IS-05	27	43	16	14	0	0	70	14	44
2017	IS-06	21	53	5	10	10	0	74	21	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	26	14	3	4	0	0	78	8	180
2020	IS-01	57	29	14	0	0	0	0	86	0	21
2020	IS-02	37	47	11	0	5	0	0	84	5	19
2020	IS-03	64	21	7	7	0	0	0	86	7	28
2020	IS-04	49	20	18	4	9	0	0	69	13	55
2020	IS-05	42	32	16	5	5	0	0	74	11	38
2020	IS-06	63	19	19	0	0	0	0	81	0	16
2019	IS	53	24	8	10	6	0	0	77	15	176
2019	IS-02	67	17	6	6	6	0	0	83	11	18
2019	IS-03	56	22	13	6	3	0	0	78	9	32
2019	IS-04	44	30	5	11	11	0	0	74	21	57
2019	IS-05	55	21	12	10	2	0	0	76	12	42
2018	IS	40	28	17	9	6	0	0	68	15	173
2018	IS-01	64	36	0	0	0	0	0	100	0	11
2018	IS-02	36	27	9	23	5	0	0	64	27	22
2018	IS-03	45	10	29	10	6	0	0	55	16	31
2018	IS-04	37	25	18	10	10	0	0	63	20	51
2018	IS-05	38	35	19	5	3	0	0	73	8	37
2018	IS-06	46	46	0	0	8	0	0	92	8	13
2017	IS	40	31	9	9	9	1	1	72	19	163
2017	IS-02	31	31	25	13	0	0	0	63	13	16
2017	IS-03	23	37	7	10	20	0	3	62	31	30
2017	IS-04	41	28	10	12	8	0	0	69	21	49
2017	IS-05	52	25	7	7	7	2	0	79	14	44
2017	IS-06	42	48	5	0	5	0	0	90	5	19
2014	IS	32	41	15	7	5	0	0	73	12	201
2014	IS-02	47	30	7	3	13	0	0	77	17	30
2014	IS-03	40	33	16	7	5	0	0	72	12	43
2014	IS-04	28	50	15	7	0	0	0	78	7	46
2014	IS-05	33	40	15	12	0	0	0	73	12	52
2014	IS-06	12	48	16	8	16	0	0	60	24	25

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	37	12	9	2	0	1	77	11	180
2020	IS-01	48	48	0	5	0	0	0	95	5	21
2020	IS-02	44	22	11	17	0	0	6	71	18	18
2020	IS-03	43	36	7	14	0	0	0	79	14	28
2020	IS-04	35	47	9	5	4	0	0	82	9	55
2020	IS-05	28	36	23	10	3	0	0	64	13	39
2020	IS-06	56	13	19	6	6	0	0	69	13	16
2019	IS	35	46	9	9	1	0	1	81	10	173
2019	IS-02	44	44	0	11	0	0	0	89	11	18
2019	IS-03	38	38	9	13	0	0	3	77	13	32
2019	IS-04	26	53	14	5	0	0	2	80	5	57
2019	IS-05	35	45	8	10	3	0	0	80	13	40
2018	IS	29	42	13	12	3	0	1	71	16	175
2018	IS-01	45	36	0	9	9	0	0	82	18	11
2018	IS-02	26	52	9	9	4	0	0	78	13	23
2018	IS-03	13	60	23	3	0	0	0	73	3	30
2018	IS-04	33	37	15	12	4	0	0	69	15	52
2018	IS-05	29	37	11	21	3	0	0	66	24	38
2018	IS-06	38	23	15	15	8	0	0	62	23	13
2017	IS	31	35	9	11	13	1	1	67	24	163
2017	IS-02	56	31	0	0	13	0	0	88	13	16
2017	IS-03	13	33	17	20	16	0	0	46	37	30
2017	IS-04	35	33	12	10	8	0	2	69	19	49
2017	IS-05	34	36	5	12	11	2	0	72	23	44
2017	IS-06	21	53	5	5	16	0	0	74	21	19
2014	IS	24	43	9	13	9	1	0	68	23	201
2014	IS-02	33	33	10	17	7	0	0	67	23	30
2014	IS-03	21	40	9	12	19	0	0	60	30	43
2014	IS-04	15	48	9	17	7	4	0	66	25	46
2014	IS-05	31	44	10	10	6	0	0	75	15	52
2014	IS-06	20	52	8	12	8	0	0	72	20	25

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	21	11	4	2	3	1	82	6	181
2020	IS-01	62	29	5	0	0	5	0	95	0	21
2020	IS-02	63	16	16	0	5	0	0	79	5	19
2020	IS-03	68	14	18	0	0	0	0	82	0	28
2020	IS-04	56	13	13	5	4	5	4	76	10	55
2020	IS-05	38	41	8	8	3	3	0	82	11	39
2020	IS-06	75	13	6	6	0	0	0	88	6	16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	32	18	10	3	3	0	68	14	180
2020	IS-01	55	20	15	0	5	5	0	79	5	20
2020	IS-02	47	32	5	11	0	5	0	83	11	19
2020	IS-03	18	43	25	7	4	4	0	63	11	28
2020	IS-04	35	31	16	11	4	4	0	68	15	55
2020	IS-05	18	36	28	15	3	0	0	54	18	39
2020	IS-06	56	25	0	13	6	0	0	81	19	16
2019	IS	28	32	22	9	5	4	0	63	14	176
2019	IS-02	22	39	11	17	6	6	0	65	24	18
2019	IS-03	28	38	16	9	3	6	0	70	13	32
2019	IS-04	23	28	25	18	4	4	0	53	22	57
2019	IS-05	31	36	24	0	5	5	0	70	5	42
2018	IS	26	39	16	11	6	2	0	66	18	176
2018	IS-01	55	0	27	9	0	9	0	60	10	11
2018	IS-02	26	52	13	4	4	0	0	78	9	23
2018	IS-03	26	29	6	26	13	0	0	55	39	31
2018	IS-04	23	38	21	10	6	2	0	63	16	52
2018	IS-05	18	45	18	11	8	0	0	63	18	38
2018	IS-06	31	54	8	8	0	0	0	85	8	13
2017	IS	32	34	12	12	8	1	1	67	21	160
2017	IS-02	50	25	6	13	6	0	0	75	19	16
2017	IS-03	27	24	18	11	20	0	0	51	31	29
2017	IS-04	23	30	20	16	8	0	2	54	25	49
2017	IS-05	33	43	5	14	0	2	2	80	15	42
2017	IS-06	42	42	5	5	5	0	0	84	10	19
2014	IS	18	37	13	17	12	1	0	57	30	201
2014	IS-02	23	37	13	20	7	0	0	60	27	30
2014	IS-03	26	26	7	16	23	2	0	53	40	43
2014	IS-04	11	43	11	17	13	4	0	57	32	46
2014	IS-05	19	44	12	17	8	0	0	63	25	52
2014	IS-06	12	36	24	20	8	0	0	48	28	25

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	28	14	12	8	1	0	66	21	181
2020	IS-01	62	24	10	0	5	0	0	86	5	21
2020	IS-02	42	26	5	16	11	0	0	68	26	19
2020	IS-03	25	25	18	18	14	0	0	50	32	28
2020	IS-04	36	29	15	15	4	2	0	67	19	55
2020	IS-05	26	36	15	13	10	0	0	62	23	39
2020	IS-06	56	13	13	6	13	0	0	69	19	16
2019	IS	30	31	13	15	6	4	0	64	22	174
2019	IS-02	22	44	0	22	6	6	0	71	29	18
2019	IS-03	34	34	13	13	6	0	0	69	19	32
2019	IS-04	25	24	16	24	5	5	0	52	31	55
2019	IS-05	33	31	19	7	5	5	0	68	13	42
2018	IS	29	29	13	16	10	3	1	60	27	176
2018	IS-01	36	18	18	18	0	9	0	60	20	11
2018	IS-02	35	26	9	22	4	4	0	64	27	23
2018	IS-03	32	19	6	19	19	3	0	53	40	31
2018	IS-04	23	23	19	21	10	4	0	48	32	52
2018	IS-05	18	47	16	5	13	0	0	66	18	38
2018	IS-06	46	38	0	15	0	0	0	85	15	13
2017	IS	28	32	15	10	12	1	2	61	23	163
2017	IS-02	44	19	13	13	13	0	0	63	25	16
2017	IS-03	13	31	13	10	26	7	0	47	39	30
2017	IS-04	18	29	22	14	12	0	4	49	28	49
2017	IS-05	39	30	14	9	5	0	5	72	14	44
2017	IS-06	37	47	5	0	10	0	0	84	10	19
2014	IS	18	23	16	15	24	2	1	42	41	201
2014	IS-02	10	20	20	13	37	0	0	30	50	30
2014	IS-03	21	19	12	9	40	0	0	40	49	43
2014	IS-04	13	28	22	13	15	4	4	45	31	46
2014	IS-05	23	29	13	15	15	2	2	54	32	52
2014	IS-06	20	16	20	28	12	4	0	37	42	25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	27	14	3	3	1	4	79	6	181
2020	IS-01	48	43	0	0	5	0	5	95	5	21
2020	IS-02	58	16	11	5	0	0	11	82	6	19
2020	IS-03	46	25	18	4	0	0	7	77	4	28
2020	IS-04	47	24	13	4	7	2	4	75	12	55
2020	IS-05	36	33	23	3	3	0	3	71	5	39
2020	IS-06	75	13	13	0	0	0	0	88	0	16
2019	IS	52	22	14	4	5	1	2	76	9	176
2019	IS-02	44	28	11	0	11	0	6	76	12	18
2019	IS-03	66	19	9	3	0	3	0	87	3	32
2019	IS-04	46	25	16	7	4	2	2	73	11	57
2019	IS-05	48	24	17	2	7	0	2	73	10	42

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	24	12	6	3	1	3	78	9	180
2020	IS-01	52	24	10	10	0	0	5	80	10	21
2020	IS-02	56	17	11	17	0	0	0	72	17	18
2020	IS-03	43	25	14	7	4	0	7	73	12	28
2020	IS-04	51	27	9	4	4	2	4	83	8	55
2020	IS-05	44	23	23	3	5	0	3	68	8	39
2020	IS-06	75	19	0	0	6	0	0	94	6	16
2019	IS	50	26	9	6	2	2	3	81	9	175
2019	IS-02	39	33	6	11	6	0	6	76	18	18
2019	IS-03	50	31	9	6	0	3	0	84	6	32
2019	IS-04	51	26	12	4	0	2	5	83	4	57
2019	IS-05	48	21	10	12	5	2	2	73	18	42

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	75	10	5	2	2	2	5	91	4	179
2020	IS-01	85	5	5	0	0	0	5	95	0	20
2020	IS-02	79	5	5	5	0	0	5	89	6	19
2020	IS-03	71	18	0	4	0	0	7	96	4	28
2020	IS-04	74	9	7	0	2	2	6	90	2	54
2020	IS-05	67	15	5	3	3	5	3	89	6	39
2020	IS-06	81	0	6	0	6	0	6	87	7	16
2019	IS	78	8	3	1	2	3	5	93	3	173
2019	IS-02	82	0	6	0	6	0	6	88	6	17
2019	IS-03	77	6	3	0	0	10	3	96	0	31
2019	IS-04	73	13	4	0	4	0	7	92	4	56
2019	IS-05	81	10	2	0	0	5	2	97	0	42

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	75	10	2	2	1	1	8	95	3	181
2020	IS-01	81	10	5	0	0	0	5	95	0	21
2020	IS-02	84	5	0	5	0	5	0	94	6	19
2020	IS-03	75	14	0	0	0	0	11	100	0	28
2020	IS-04	64	13	5	4	4	2	9	86	8	55
2020	IS-05	79	10	0	0	0	0	10	100	0	39
2020	IS-06	81	6	0	0	0	0	13	100	0	16
2019	IS	79	3	3	1	2	1	10	94	3	175
2019	IS-02	72	11	6	0	0	0	11	94	0	18
2019	IS-03	88	0	0	0	0	3	9	100	0	32
2019	IS-04	75	2	5	4	2	0	12	88	6	57
2019	IS-05	76	5	2	0	2	2	12	94	3	42

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	40	13	11	2	0	75	12	180
2020	IS-01	24	33	29	10	5	0	57	14	21
2020	IS-02	37	42	5	16	0	0	79	16	19
2020	IS-03	36	39	14	11	0	0	75	11	28
2020	IS-04	40	40	11	7	2	0	80	9	55
2020	IS-05	26	46	13	13	3	0	72	15	39
2020	IS-06	53	33	7	7	0	0	87	7	15
2019	IS	36	42	8	11	3	1	78	14	176
2019	IS-02	39	39	6	17	0	0	78	17	18
2019	IS-03	34	44	6	9	6	0	78	16	32
2019	IS-04	30	46	9	12	4	0	75	16	57
2019	IS-05	40	38	10	12	0	0	79	12	42
2018	IS	30	39	12	13	6	1	69	19	176
2018	IS-01	18	18	18	27	18	0	36	45	11
2018	IS-02	30	35	22	4	9	0	65	13	23
2018	IS-03	29	35	6	23	6	0	65	29	31
2018	IS-04	33	33	19	12	2	2	67	14	52
2018	IS-05	21	55	5	11	8	0	76	18	38
2018	IS-06	54	38	0	0	8	0	92	8	13
2017	IS	30	41	13	9	7	0	71	16	162
2017	IS-02	31	38	31	0	0	0	69	0	16
2017	IS-03	16	46	17	7	13	0	63	20	30
2017	IS-04	27	33	17	17	6	0	60	23	48
2017	IS-05	36	45	7	9	2	0	82	12	44
2017	IS-06	42	47	0	0	10	0	90	10	19
2014	IS	21	41	13	16	8	0	63	24	201
2014	IS-02	23	40	20	13	3	0	63	17	30
2014	IS-03	28	28	14	14	16	0	56	30	43
2014	IS-04	17	46	15	13	6	2	65	20	46
2014	IS-05	12	52	10	21	6	0	64	27	52
2014	IS-06	32	40	0	20	8	0	72	28	25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	34	15	7	3	0	1	75	10	179
2020	IS-01	24	38	29	5	0	0	5	65	5	21
2020	IS-02	58	21	21	0	0	0	0	79	0	19
2020	IS-03	54	25	11	7	4	0	0	79	11	28
2020	IS-04	44	31	13	9	2	0	0	76	11	54
2020	IS-05	21	49	15	8	8	0	0	69	15	39
2020	IS-06	53	27	7	13	0	0	0	80	13	15
2019	IS	38	38	7	13	3	1	0	76	16	175
2019	IS-02	39	44	6	11	0	0	0	83	11	18
2019	IS-03	47	25	16	9	3	0	0	72	13	32
2019	IS-04	32	42	9	14	4	0	0	74	18	57
2019	IS-05	41	37	5	12	5	0	0	78	17	41
2018	IS	31	34	16	9	9	1	0	66	17	175
2018	IS-01	10	50	10	10	20	0	0	60	30	10
2018	IS-02	22	48	22	4	4	0	0	70	9	23
2018	IS-03	26	35	10	16	13	0	0	61	29	31
2018	IS-04	35	31	19	6	6	4	0	68	12	52
2018	IS-05	37	34	11	8	11	0	0	71	18	38
2018	IS-06	54	15	15	8	8	0	0	69	15	13
2017	IS	38	39	12	5	6	0	0	77	11	162
2017	IS-02	56	25	13	6	0	0	0	81	6	16
2017	IS-03	26	33	17	3	20	0	0	60	23	30
2017	IS-04	29	44	15	6	6	0	0	73	13	48
2017	IS-05	43	46	5	7	0	0	0	89	7	44
2017	IS-06	47	42	5	0	5	0	0	90	5	19
2014	IS	29	40	13	11	6	0	0	69	18	201
2014	IS-02	40	53	3	3	0	0	0	93	3	30
2014	IS-03	30	30	16	12	12	0	0	61	23	43
2014	IS-04	26	44	15	9	7	0	0	70	15	46
2014	IS-05	21	48	12	13	6	0	0	69	19	52
2014	IS-06	36	20	16	20	8	0	0	56	28	25

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	35	12	7	2	0	79	9	178
2020	IS-01	68	21	5	5	0	0	89	5	19
2020	IS-02	42	26	21	11	0	0	68	11	19
2020	IS-03	36	50	11	4	0	0	86	4	28
2020	IS-04	42	33	16	7	2	0	75	9	55
2020	IS-05	29	45	13	8	5	0	74	13	38
2020	IS-06	63	25	0	13	0	0	88	13	16
2019	IS	43	42	7	7	1	1	86	7	175
2019	IS-02	44	44	6	6	0	0	89	6	18
2019	IS-03	50	44	3	3	0	0	94	3	32
2019	IS-04	46	35	7	9	2	2	82	11	57
2019	IS-05	37	51	7	5	0	0	88	5	41
2018	IS	34	31	15	11	7	1	66	18	175
2018	IS-01	55	27	0	18	0	0	82	18	11
2018	IS-02	43	22	22	0	13	0	65	13	23
2018	IS-03	29	35	6	19	10	0	65	29	31
2018	IS-04	33	33	17	8	8	2	67	16	52
2018	IS-05	30	35	16	11	8	0	65	19	37
2018	IS-06	38	31	8	23	0	0	69	23	13
2017	IS	33	38	14	9	6	0	71	15	162
2017	IS-02	50	44	6	0	0	0	94	0	16
2017	IS-03	26	23	24	7	20	0	49	26	30
2017	IS-04	23	41	21	10	4	0	64	15	48
2017	IS-05	41	41	5	14	0	0	82	14	44
2017	IS-06	31	48	10	0	10	0	79	10	19
2014	IS	28	42	15	9	4	0	71	14	201
2014	IS-02	50	33	7	7	3	0	83	10	30
2014	IS-03	30	37	21	5	7	0	68	12	43
2014	IS-04	26	46	17	11	0	0	72	11	46
2014	IS-05	19	44	19	11	6	0	64	17	52
2014	IS-06	24	52	8	8	8	0	76	16	25

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	44	14	5	3	6	0	77	8	181
2020	IS-01	33	24	24	0	0	19	0	71	0	21
2020	IS-02	32	42	11	0	5	11	0	82	6	19
2020	IS-03	32	39	18	4	4	4	0	74	7	28
2020	IS-04	29	44	13	7	4	4	0	75	11	55
2020	IS-05	23	46	13	10	3	5	0	73	14	39
2020	IS-06	25	75	0	0	0	0	0	100	0	16
2019	IS	24	45	15	6	4	6	0	73	11	176
2019	IS-02	22	56	11	11	0	0	0	78	11	18
2019	IS-03	16	44	16	9	6	9	0	66	17	32
2019	IS-04	16	49	16	7	5	7	0	70	13	57
2019	IS-05	31	40	17	5	2	5	0	75	8	42
2018	IS	29	40	16	9	5	1	1	70	14	176
2018	IS-01	36	9	36	0	9	0	9	50	10	11
2018	IS-02	22	48	22	4	4	0	0	70	9	23
2018	IS-03	29	42	13	13	3	0	0	71	16	31
2018	IS-04	29	40	15	12	4	0	0	69	15	52
2018	IS-05	24	47	11	8	11	0	0	71	18	38
2018	IS-06	54	31	8	8	0	0	0	85	8	13
2017	IS	26	42	11	10	8	2	1	70	18	163
2017	IS-02	25	50	13	13	0	0	0	75	13	16
2017	IS-03	13	33	13	21	16	3	0	48	38	30
2017	IS-04	18	49	12	8	10	0	2	69	19	49
2017	IS-05	39	36	11	5	5	5	0	79	10	44
2017	IS-06	42	47	5	0	5	0	0	90	5	19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	30	7	7	3	1	0	83	10	181
2020	IS-01	67	24	10	0	0	0	0	90	0	21
2020	IS-02	63	16	11	0	5	5	0	83	6	19
2020	IS-03	54	32	7	7	0	0	0	86	7	28
2020	IS-04	45	40	4	7	4	0	0	85	11	55
2020	IS-05	41	33	13	10	3	0	0	74	13	39
2020	IS-06	56	19	0	13	13	0	0	75	25	16
2019	IS	56	34	3	4	2	1	1	90	6	176
2019	IS-02	67	28	0	6	0	0	0	94	6	18
2019	IS-03	66	28	0	3	0	3	0	97	3	32
2019	IS-04	49	32	7	7	4	0	2	82	11	57
2019	IS-05	55	43	0	0	2	0	0	98	2	42
2018	IS	43	38	6	10	2	1	0	82	12	174
2018	IS-01	64	9	0	18	0	9	0	80	20	11
2018	IS-02	55	41	0	5	0	0	0	95	5	22
2018	IS-03	37	43	3	13	3	0	0	80	17	30
2018	IS-04	40	37	8	12	4	0	0	77	15	52
2018	IS-05	47	42	5	0	3	3	0	92	3	38
2018	IS-06	23	38	8	31	0	0	0	62	31	13
2017	IS	44	37	7	6	6	0	0	80	12	163
2017	IS-02	63	31	6	0	0	0	0	94	0	16
2017	IS-03	36	34	10	3	16	0	0	70	20	30
2017	IS-04	43	41	6	6	4	0	0	83	10	49
2017	IS-05	46	41	5	9	0	0	0	86	9	44
2017	IS-06	37	31	11	11	10	0	0	68	21	19
2014	IS	35	34	14	12	5	0	0	69	17	201
2014	IS-02	47	23	20	7	3	0	0	70	10	30
2014	IS-03	33	35	16	9	7	0	0	68	16	43
2014	IS-04	33	41	11	11	4	0	0	74	15	46
2014	IS-05	37	35	13	11	4	0	0	71	15	52
2014	IS-06	32	28	8	24	8	0	0	60	32	25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	31	19	4	3	0	1	73	8	181
2020	IS-01	62	29	5	0	0	0	5	95	0	21
2020	IS-02	47	37	11	0	5	0	0	84	5	19
2020	IS-03	50	29	21	0	0	0	0	79	0	28
2020	IS-04	42	29	25	0	4	0	0	71	4	55
2020	IS-05	28	41	15	13	3	0	0	69	15	39
2020	IS-06	31	13	25	19	13	0	0	44	31	16
2019	IS	54	33	11	1	1	0	1	87	2	175
2019	IS-02	78	22	0	0	0	0	0	100	0	18
2019	IS-03	72	25	3	0	0	0	0	97	0	32
2019	IS-04	49	37	12	2	0	0	0	86	2	57
2019	IS-05	48	38	12	0	0	0	2	88	0	42
2018	IS	41	36	11	8	2	0	2	79	10	176
2018	IS-01	55	18	9	0	0	0	18	89	0	11
2018	IS-02	65	17	13	4	0	0	0	83	4	23
2018	IS-03	29	55	10	6	0	0	0	84	6	31
2018	IS-04	44	31	10	12	2	0	2	76	14	52
2018	IS-05	39	42	8	11	0	0	0	82	11	38
2018	IS-06	15	31	38	8	8	0	0	46	15	13
2017	IS	35	43	15	2	3	1	0	79	6	163
2017	IS-02	56	38	6	0	0	0	0	94	0	16
2017	IS-03	40	40	20	0	0	0	0	80	0	30
2017	IS-04	37	53	8	0	2	0	0	90	2	49
2017	IS-05	30	45	16	2	7	0	0	75	9	44
2017	IS-06	21	26	37	5	5	5	0	50	11	19
2014	IS	36	41	13	7	2	0	0	77	9	201
2014	IS-02	43	43	13	0	0	0	0	87	0	30
2014	IS-03	39	35	16	7	0	0	2	76	7	43
2014	IS-04	39	50	7	2	2	0	0	89	4	46
2014	IS-05	29	44	15	8	4	0	0	73	11	52
2014	IS-06	24	28	20	24	4	0	0	52	28	25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	181
2020	IS-01	10	90	21
2020	IS-02	32	68	19
2020	IS-03	32	68	28
2020	IS-04	42	58	55
2020	IS-05	33	67	39
2020	IS-06	19	81	16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	18	11	2	3	7	12	80	7	181
2020	IS-01	33	5	24	0	0	14	24	62	0	21
2020	IS-02	53	16	0	11	5	5	11	81	19	19
2020	IS-03	50	14	21	0	0	4	11	75	0	28
2020	IS-04	47	24	5	4	5	7	7	83	11	55
2020	IS-05	49	18	10	0	3	3	18	84	3	39
2020	IS-06	38	31	13	0	6	6	6	79	7	16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	30	40	30	181
2020	IS-01	24	48	29	21
2020	IS-02	32	42	26	19
2020	IS-03	32	43	25	28
2020	IS-04	29	33	38	55
2020	IS-05	41	33	26	39
2020	IS-06	13	63	25	16
2019	IS	33	27	40	175
2019	IS-02	39	17	44	18
2019	IS-03	31	22	47	32
2019	IS-04	35	26	39	57
2019	IS-05	27	37	37	41
2018	IS	38	28	34	176
2018	IS-01	18	55	27	11
2018	IS-02	35	17	48	23
2018	IS-03	39	35	26	31
2018	IS-04	38	17	44	52
2018	IS-05	45	42	13	38
2018	IS-06	38	8	54	13
2017	IS	37	29	34	163
2017	IS-02	25	44	31	16
2017	IS-03	46	21	33	30
2017	IS-04	35	28	37	49
2017	IS-05	34	32	34	44
2017	IS-06	42	26	32	19
2014	IS	47	19	33	201
2014	IS-02	47	13	40	30
2014	IS-03	42	30	28	43
2014	IS-04	41	20	39	46
2014	IS-05	40	21	38	52
2014	IS-06	76	8	16	25

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	6	46	33	6	2	7	54
2020	IS-04	6	50	44	0	0	0	16
2020	IS-05	0	56	25	0	0	19	16
2019	IS	9	34	34	3	5	14	58
2019	IS-03	0	40	50	10	0	0	10
2019	IS-04	15	20	35	0	5	25	20
2019	IS-05	18	27	36	0	9	9	11
2018	IS	9	33	42	5	5	6	66
2018	IS-03	0	25	50	8	8	8	12
2018	IS-04	10	40	35	0	5	10	20
2018	IS-05	18	24	47	12	0	0	17
2017	IS	11	24	41	8	8	7	61
2017	IS-03	0	14	50	21	7	7	14
2017	IS-04	12	23	35	12	6	13	17
2017	IS-05	7	40	40	0	13	0	15
2014	IS	4	28	51	11	9999	6	95
2014	IS-02	0	43	29	21	9999	7	14
2014	IS-03	0	17	67	11	9999	6	18
2014	IS-04	11	26	47	0	9999	16	19
2014	IS-05	0	33	52	14	9999	0	21
2014	IS-06	10	31	48	5	9999	5	19

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	41	5	1	1	0	93	2	180
2020	IS-01	62	38	0	0	0	0	100	0	21
2020	IS-02	42	47	11	0	0	0	89	0	19
2020	IS-03	50	43	7	0	0	0	93	0	28
2020	IS-04	56	40	2	2	0	0	96	2	55
2020	IS-05	38	46	10	3	3	0	85	5	39
2020	IS-06	80	20	0	0	0	0	100	0	15
2019	IS	50	35	6	5	3	1	86	8	176
2019	IS-02	39	44	11	0	6	0	83	6	18
2019	IS-03	59	28	3	6	3	0	88	9	32
2019	IS-04	58	25	5	7	5	0	82	12	57
2019	IS-05	31	57	7	5	0	0	88	5	42
2018	IS	44	39	10	5	3	1	83	7	176
2018	IS-01	55	18	18	0	9	0	73	9	11
2018	IS-02	48	30	17	4	0	0	78	4	23
2018	IS-03	32	42	13	13	0	0	74	13	31
2018	IS-04	38	48	8	2	2	2	88	4	52
2018	IS-05	45	42	3	5	5	0	87	11	38
2018	IS-06	77	15	0	0	8	0	92	8	13
2017	IS	33	44	8	9	6	0	77	15	162
2017	IS-02	50	38	13	0	0	0	88	0	16
2017	IS-03	20	37	13	7	23	0	57	30	30
2017	IS-04	27	48	10	15	0	0	75	15	48
2017	IS-05	43	45	5	7	0	0	88	7	44
2017	IS-06	37	48	0	5	10	0	84	16	19
2014	IS	33	49	10	6	3	0	82	8	201
2014	IS-02	30	57	7	7	0	0	87	7	30
2014	IS-03	37	37	9	9	7	0	75	16	43
2014	IS-04	22	54	13	7	4	0	76	11	46
2014	IS-05	40	50	8	2	0	0	90	2	52
2014	IS-06	32	52	12	4	0	0	84	4	25

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	44	10	7	1	1	82	7	181
2020	IS-01	48	43	0	5	0	5	95	5	21
2020	IS-02	42	58	0	0	0	0	100	0	19
2020	IS-03	39	36	18	7	0	0	75	7	28
2020	IS-04	38	44	13	4	0	2	83	4	55
2020	IS-05	26	44	13	15	3	0	69	18	39
2020	IS-06	44	44	6	6	0	0	88	6	16
2019	IS	37	46	12	5	1	0	83	5	175
2019	IS-02	39	61	0	0	0	0	100	0	18
2019	IS-03	38	47	6	6	3	0	84	9	32
2019	IS-04	35	44	12	9	0	0	79	9	57
2019	IS-05	33	50	14	2	0	0	83	2	42
2018	IS	29	43	16	9	3	1	72	12	174
2018	IS-01	45	45	9	0	0	0	91	0	11
2018	IS-02	22	57	13	9	0	0	78	9	23
2018	IS-03	35	26	13	16	6	3	63	23	31
2018	IS-04	25	46	21	4	4	0	71	8	52
2018	IS-05	21	45	18	11	5	0	66	16	38
2018	IS-06	42	42	8	8	0	0	83	8	12
2017	IS	23	50	12	10	4	0	73	15	162
2017	IS-02	38	44	13	6	0	0	81	6	16
2017	IS-03	16	41	16	10	16	0	57	26	30
2017	IS-04	19	61	10	10	0	0	79	10	48
2017	IS-05	25	45	16	11	2	0	70	14	44
2017	IS-06	26	58	5	5	5	0	84	10	19
2014	IS	27	43	15	11	3	0	70	15	201
2014	IS-02	30	47	13	10	0	0	77	10	30
2014	IS-03	40	37	14	7	2	0	77	9	43
2014	IS-04	20	50	7	17	4	2	71	22	46
2014	IS-05	25	40	15	15	4	0	65	19	52
2014	IS-06	16	44	32	4	4	0	60	8	25

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	21	33	20	13	1	2	34	32	179
2020	IS-01	5	5	45	15	20	5	5	39	11	20
2020	IS-02	16	11	32	32	5	0	5	39	28	19
2020	IS-03	4	11	46	25	11	0	4	37	15	28
2020	IS-04	7	33	25	20	13	2	0	33	41	55
2020	IS-05	21	21	26	18	15	0	0	33	41	39
2020	IS-06	13	31	38	13	6	0	0	19	44	16
2019	IS	7	22	37	22	10	1	1	33	30	174
2019	IS-02	6	17	39	22	17	0	0	39	22	18
2019	IS-03	10	16	35	29	10	0	0	39	26	31
2019	IS-04	7	28	35	16	12	2	0	29	36	57
2019	IS-05	7	22	39	22	7	0	2	30	30	41
2018	IS	13	23	32	23	7	2	0	31	37	175
2018	IS-01	0	0	18	55	18	9	0	80	0	11
2018	IS-02	9	5	32	36	14	5	0	52	14	22
2018	IS-03	16	39	23	13	10	0	0	23	55	31
2018	IS-04	21	23	31	19	6	0	0	25	44	52
2018	IS-05	5	37	34	24	0	0	0	24	42	38
2018	IS-06	15	8	62	15	0	0	0	15	23	13
2017	IS	19	25	33	13	7	1	2	21	45	163
2017	IS-02	0	6	38	25	13	13	6	46	8	16
2017	IS-03	37	23	13	16	10	0	0	26	61	30
2017	IS-04	14	30	37	16	0	0	2	17	46	49
2017	IS-05	14	27	43	5	9	0	2	14	42	44
2017	IS-06	26	26	26	10	10	0	0	21	53	19
2014	IS	16	29	37	13	4	0	0	17	46	201
2014	IS-02	10	27	43	13	3	0	3	17	38	30
2014	IS-03	16	32	30	16	5	0	0	21	49	43
2014	IS-04	13	33	35	13	7	0	0	20	46	46
2014	IS-05	13	27	44	13	2	0	0	15	40	52
2014	IS-06	24	32	32	12	0	0	0	12	56	25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	5	9	24	32	26	3	2	61	14	176
2020	IS-01	0	0	10	25	50	10	5	88	0	20
2020	IS-02	11	5	21	26	32	0	5	61	17	19
2020	IS-03	4	11	29	29	21	4	4	54	15	28
2020	IS-04	4	8	23	42	21	2	0	65	12	52
2020	IS-05	5	18	24	29	24	0	0	53	24	38
2020	IS-06	6	0	50	31	13	0	0	44	6	16
2019	IS	5	12	28	32	20	2	1	53	18	174
2019	IS-02	0	6	39	17	33	6	0	53	6	18
2019	IS-03	3	6	19	45	23	3	0	70	10	31
2019	IS-04	7	16	26	32	18	2	0	50	23	57
2019	IS-05	5	17	20	34	20	2	2	56	23	41
2018	IS	11	13	28	29	14	2	2	45	25	173
2018	IS-01	0	9	18	27	27	9	9	67	11	11
2018	IS-02	9	0	27	41	18	0	5	62	10	22
2018	IS-03	13	16	29	19	16	3	3	38	31	31
2018	IS-04	14	10	29	31	16	0	0	47	24	51
2018	IS-05	8	24	26	32	5	3	3	39	33	38
2018	IS-06	17	17	42	25	0	0	0	25	33	12
2017	IS	15	15	25	28	14	1	2	43	32	162
2017	IS-02	6	13	13	38	25	6	0	67	20	16
2017	IS-03	30	10	14	30	13	0	3	45	41	30
2017	IS-04	10	18	30	28	10	0	2	40	29	49
2017	IS-05	14	12	33	26	14	0	2	41	26	43
2017	IS-06	10	32	21	26	10	0	0	37	42	19
2014	IS	12	24	28	23	11	0	0	35	37	201
2014	IS-02	13	20	23	30	10	0	3	41	34	30
2014	IS-03	16	19	23	21	19	2	0	40	36	43
2014	IS-04	9	28	28	26	9	0	0	35	37	46
2014	IS-05	8	27	31	25	10	0	0	35	35	52
2014	IS-06	16	24	44	12	4	0	0	16	40	25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	28	26	10	11	2	3	22	51	180
2020	IS-01	10	15	5	15	45	5	5	67	28	20
2020	IS-02	26	16	37	11	5	5	0	17	44	19
2020	IS-03	14	21	39	11	7	0	7	19	38	28
2020	IS-04	20	38	20	11	9	2	0	20	59	55
2020	IS-05	26	33	31	5	3	3	0	8	61	39
2020	IS-06	31	31	19	13	6	0	0	19	63	16
2019	IS	29	24	29	9	7	1	1	16	54	174
2019	IS-02	22	22	28	11	11	6	0	24	47	18
2019	IS-03	32	26	26	10	6	0	0	16	58	31
2019	IS-04	39	16	32	9	5	0	0	14	54	57
2019	IS-05	15	37	34	2	7	0	5	10	54	41
2018	IS	32	28	20	12	6	1	1	19	61	175
2018	IS-01	9	9	27	27	18	9	0	50	20	11
2018	IS-02	32	18	27	18	5	0	0	23	50	22
2018	IS-03	42	29	16	6	6	0	0	13	71	31
2018	IS-04	29	33	19	10	8	0	2	18	63	52
2018	IS-05	39	29	18	13	0	0	0	13	68	38
2018	IS-06	31	31	23	15	0	0	0	15	62	13
2017	IS	35	31	19	7	6	1	1	14	67	163
2017	IS-02	13	38	13	19	13	6	0	33	53	16
2017	IS-03	43	20	27	0	10	0	0	10	63	30
2017	IS-04	35	30	18	10	4	0	2	15	67	49
2017	IS-05	36	27	25	7	5	0	0	11	64	44
2017	IS-06	37	53	5	5	0	0	0	5	90	19
2014	IS	41	29	18	6	4	0	1	11	71	201
2014	IS-02	37	20	20	13	7	0	3	21	59	30
2014	IS-03	42	23	19	9	5	0	2	14	67	43
2014	IS-04	32	41	20	4	2	0	0	7	74	46
2014	IS-05	42	31	21	4	2	0	0	6	73	52
2014	IS-06	52	32	8	4	4	0	0	8	84	25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	28	27	18	11	2	2	30	42	178
2020	IS-01	0	15	0	20	45	10	10	81	19	20
2020	IS-02	5	21	37	32	5	0	0	37	26	19
2020	IS-03	11	11	36	29	11	0	4	41	22	28
2020	IS-04	19	28	34	11	6	2	0	17	48	53
2020	IS-05	15	41	23	13	8	0	0	21	56	39
2020	IS-06	19	50	19	13	0	0	0	13	69	16
2019	IS	15	18	35	18	12	1	1	31	34	173
2019	IS-02	0	11	17	44	22	6	0	71	12	18
2019	IS-03	6	16	38	25	16	0	0	41	22	32
2019	IS-04	21	19	28	19	12	0	0	32	40	57
2019	IS-05	13	15	58	8	3	0	5	11	29	40
2018	IS	17	24	29	18	10	0	1	29	42	173
2018	IS-01	0	18	0	18	45	0	18	78	22	11
2018	IS-02	10	19	24	33	14	0	0	48	29	21
2018	IS-03	20	17	27	23	13	0	0	37	37	30
2018	IS-04	21	23	31	21	4	0	0	25	44	52
2018	IS-05	16	37	42	5	0	0	0	5	53	38
2018	IS-06	23	31	31	8	8	0	0	15	54	13
2017	IS	25	25	27	15	6	1	1	21	52	162
2017	IS-02	0	19	19	50	6	6	0	60	20	16
2017	IS-03	33	31	13	10	10	3	0	20	66	30
2017	IS-04	23	20	35	18	2	0	2	21	44	49
2017	IS-05	30	23	30	9	7	0	0	16	53	43
2017	IS-06	26	47	26	0	0	0	0	0	74	19
2014	IS	19	27	34	14	4	0	1	19	47	201
2014	IS-02	7	20	40	23	7	0	3	31	28	30
2014	IS-03	16	26	37	14	2	0	5	17	44	43
2014	IS-04	15	19	44	20	2	0	0	22	35	46
2014	IS-05	27	33	27	8	6	0	0	13	60	52
2014	IS-06	32	40	20	8	0	0	0	8	72	25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	18	27	20	22	1	2	43	29	179
2020	IS-01	0	5	15	10	65	0	5	79	5	20
2020	IS-02	0	16	26	42	11	0	5	56	17	19
2020	IS-03	4	7	39	18	25	4	4	46	12	28
2020	IS-04	15	18	20	20	24	2	2	45	34	55
2020	IS-05	13	34	34	13	5	0	0	18	47	38
2020	IS-06	19	25	25	25	6	0	0	31	44	16
2019	IS	9	18	32	26	13	2	1	40	27	172
2019	IS-03	0	6	35	32	19	3	3	55	7	31
2019	IS-04	7	25	28	23	14	4	0	38	33	57
2019	IS-05	10	12	41	32	5	0	0	37	22	41
2018	IS	16	17	29	21	13	2	3	35	35	173
2018	IS-01	0	10	10	0	60	0	20	75	13	10
2018	IS-02	18	14	18	23	23	5	0	48	33	22
2018	IS-03	16	16	35	23	6	3	0	30	33	31
2018	IS-04	12	14	33	25	12	0	4	39	27	51
2018	IS-05	24	18	39	18	0	0	0	18	42	38
2018	IS-06	15	46	15	15	8	0	0	23	62	13
2017	IS	22	21	28	13	10	2	4	25	46	163
2017	IS-02	0	13	19	44	13	13	0	64	14	16
2017	IS-03	30	30	17	7	10	0	7	18	64	30
2017	IS-04	17	16	37	14	12	0	4	28	34	49
2017	IS-05	28	16	36	5	9	2	5	15	47	44
2017	IS-06	26	42	10	16	5	0	0	21	69	19
2014	IS	25	29	27	10	7	1	1	17	55	201
2014	IS-02	10	37	17	17	17	0	3	34	48	30
2014	IS-03	23	19	30	21	7	0	0	28	42	43
2014	IS-04	28	22	37	7	4	2	0	11	51	46
2014	IS-05	23	44	23	0	6	2	2	6	70	52
2014	IS-06	44	24	24	8	0	0	0	8	68	25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	12	23	28	20	7	2	53	22	179
2020	IS-01	5	10	10	20	35	20	0	69	19	20
2020	IS-02	5	5	21	37	21	0	11	65	12	19
2020	IS-03	11	7	30	22	15	15	0	43	22	27
2020	IS-04	5	16	24	35	15	4	2	52	23	55
2020	IS-05	10	18	23	18	23	5	3	44	31	39
2020	IS-06	13	6	25	44	13	0	0	56	19	16
2019	IS	11	24	23	24	17	2	0	42	35	173
2019	IS-02	11	11	22	39	17	0	0	56	22	18
2019	IS-03	6	26	16	29	23	0	0	52	32	31
2019	IS-04	13	27	24	18	15	4	0	34	42	55
2019	IS-05	10	21	26	26	14	2	0	41	32	42
2018	IS	18	16	24	25	14	1	2	40	35	173
2018	IS-01	18	0	9	18	45	9	0	70	20	11
2018	IS-02	14	18	14	36	14	5	0	52	33	22
2018	IS-03	13	16	32	23	13	0	3	37	30	31
2018	IS-04	19	13	31	19	15	0	2	35	33	52
2018	IS-05	22	19	24	27	5	0	3	33	42	37
2018	IS-06	33	17	8	33	8	0	0	42	50	12
2017	IS	17	20	28	13	16	2	4	31	39	163
2017	IS-02	6	13	25	19	25	13	0	50	21	16
2017	IS-03	20	17	27	10	16	0	10	29	41	30
2017	IS-04	12	18	35	18	12	0	4	32	32	49
2017	IS-05	20	14	30	16	14	2	5	32	36	44
2017	IS-06	16	48	16	0	21	0	0	21	63	19
2014	IS	11	21	27	26	9	2	3	37	35	201
2014	IS-02	7	13	27	27	13	7	7	46	23	30
2014	IS-03	9	19	25	33	9	0	5	44	29	43
2014	IS-04	9	28	28	24	4	4	2	30	40	46
2014	IS-05	15	19	31	23	12	0	0	35	35	52
2014	IS-06	20	24	20	28	4	0	4	33	46	25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	17	30	23	12	2	2	37	33	179
2020	IS-01	5	5	25	30	25	10	0	61	11	20
2020	IS-02	21	11	37	26	0	0	5	28	33	19
2020	IS-03	7	21	21	25	25	0	0	50	29	28
2020	IS-04	13	19	24	30	9	4	2	41	33	54
2020	IS-05	18	26	38	10	5	0	3	16	45	39
2020	IS-06	25	13	31	19	13	0	0	31	38	16
2019	IS	15	21	34	20	7	1	2	28	36	174
2019	IS-02	11	11	28	33	6	0	11	44	25	18
2019	IS-03	10	26	35	23	6	0	0	29	35	31
2019	IS-04	19	16	30	26	7	2	0	34	36	57
2019	IS-05	14	21	52	7	5	0	0	12	36	42
2018	IS	20	29	30	11	9	2	1	20	50	175
2018	IS-01	0	27	27	27	9	0	9	40	30	11
2018	IS-02	14	32	9	27	18	0	0	45	45	22
2018	IS-03	16	39	29	3	10	3	0	13	57	31
2018	IS-04	23	23	35	10	8	2	0	18	47	52
2018	IS-05	26	24	39	5	3	3	0	8	51	38
2018	IS-06	31	38	23	8	0	0	0	8	69	13
2017	IS	26	29	23	13	6	1	1	20	56	163
2017	IS-02	6	13	31	31	13	6	0	47	20	16
2017	IS-03	43	20	24	3	10	0	0	13	63	30
2017	IS-04	21	30	26	14	6	0	2	21	52	49
2017	IS-05	30	32	18	16	2	0	2	19	63	44
2017	IS-06	26	48	21	5	0	0	0	5	74	19
2014	IS	29	25	26	12	5	1	1	18	56	201
2014	IS-02	27	13	23	13	17	0	7	32	43	30
2014	IS-03	23	28	26	16	5	0	2	21	52	43
2014	IS-04	28	24	35	7	4	2	0	11	53	46
2014	IS-05	25	33	27	12	2	2	0	14	59	52
2014	IS-06	44	28	16	12	0	0	0	12	72	25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	20	38	18	14	1	33	29	181
2020	IS-01	5	33	29	14	19	0	33	38	21
2020	IS-02	0	21	53	16	11	0	26	21	19
2020	IS-03	18	14	39	14	14	0	29	32	28
2020	IS-04	9	15	36	22	16	2	39	24	55
2020	IS-05	5	23	41	21	10	0	31	28	39
2020	IS-06	13	25	31	19	13	0	31	38	16
2019	IS	6	26	37	21	9	1	31	32	174
2019	IS-02	0	11	39	39	11	0	50	11	18
2019	IS-03	10	23	29	26	13	0	39	32	31
2019	IS-04	9	21	44	14	11	2	25	30	57
2019	IS-05	5	39	27	24	5	0	29	44	41

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	46	12	9	5	4	0	73	14	180
2020	IS-01	43	38	0	0	5	14	0	94	6	21
2020	IS-02	32	47	16	5	0	0	0	79	5	19
2020	IS-03	14	57	11	14	0	4	0	74	15	28
2020	IS-04	22	45	15	9	4	5	0	71	13	55
2020	IS-05	21	37	16	16	11	0	0	58	26	38
2020	IS-06	31	56	0	0	13	0	0	88	13	16
2019	IS	14	50	14	11	3	6	1	69	16	175
2019	IS-02	28	50	6	11	0	6	0	82	12	18
2019	IS-03	9	53	9	6	9	13	0	71	18	32
2019	IS-04	12	53	18	12	2	4	0	67	15	57
2019	IS-05	12	49	15	12	2	7	2	68	16	41

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	28	7	8	2	0	84	9	181
2020	IS-01	86	5	5	5	0	0	90	5	21
2020	IS-02	47	32	5	11	5	0	79	16	19
2020	IS-03	54	29	11	7	0	0	82	7	28
2020	IS-04	49	35	4	11	2	0	84	13	55
2020	IS-05	49	31	10	8	3	0	79	10	39
2020	IS-06	69	25	6	0	0	0	94	0	16
2019	IS	57	26	4	9	3	1	83	13	175
2019	IS-02	65	24	0	6	0	6	94	6	17
2019	IS-03	63	22	6	6	3	0	84	9	32
2019	IS-04	47	30	7	14	2	0	77	16	57
2019	IS-05	60	19	2	10	7	2	80	17	42
2018	IS	44	35	5	8	6	1	80	15	172
2018	IS-01	82	0	0	0	18	0	82	18	11
2018	IS-02	36	45	0	14	5	0	82	18	22
2018	IS-03	33	30	13	17	7	0	63	23	30
2018	IS-04	49	31	6	4	8	2	82	12	51
2018	IS-05	41	46	3	8	3	0	86	11	37
2018	IS-06	31	54	8	8	0	0	85	8	13
2017	IS	42	26	10	10	13	0	67	23	163
2017	IS-02	50	31	13	0	6	0	81	6	16
2017	IS-03	30	23	14	10	23	0	53	33	30
2017	IS-04	39	33	12	4	12	0	71	17	49
2017	IS-05	47	20	5	21	7	0	68	28	44
2017	IS-06	47	21	10	10	10	0	69	21	19
2014	IS	34	29	10	19	7	0	63	26	201
2014	IS-02	40	27	3	27	3	0	67	30	30
2014	IS-03	28	21	19	19	14	0	49	33	43
2014	IS-04	39	39	2	13	7	0	78	20	46
2014	IS-05	31	35	12	21	2	0	65	23	52
2014	IS-06	36	16	16	20	12	0	52	32	25

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	28	4	2	2	0	92	4	180
2020	IS-01	81	14	5	0	0	0	95	0	21
2020	IS-02	53	37	0	11	0	0	89	11	19
2020	IS-03	75	14	7	0	4	0	89	4	28
2020	IS-04	56	35	4	2	4	0	91	5	55
2020	IS-05	61	32	5	3	0	0	92	3	38
2020	IS-06	69	31	0	0	0	0	100	0	16
2019	IS	56	34	2	7	1	0	90	7	174
2019	IS-02	71	24	0	6	0	0	94	6	17
2019	IS-03	72	28	0	0	0	0	100	0	32
2019	IS-04	43	43	7	7	0	0	86	7	56
2019	IS-05	57	26	0	14	2	0	83	17	42
2018	IS	55	28	5	9	2	0	84	12	173
2018	IS-01	91	0	0	9	0	0	91	9	11
2018	IS-02	55	32	5	9	0	0	86	9	22
2018	IS-03	55	31	3	10	0	0	86	10	29
2018	IS-04	52	27	4	10	8	0	79	17	52
2018	IS-05	47	34	8	11	0	0	82	11	38
2018	IS-06	46	46	0	8	0	0	92	8	13
2017	IS	47	31	7	7	7	1	78	14	163
2017	IS-02	75	13	13	0	0	0	88	0	16
2017	IS-03	26	37	13	7	16	0	64	23	30
2017	IS-04	47	28	8	10	6	0	75	17	49
2017	IS-05	48	36	2	12	0	2	86	12	44
2017	IS-06	53	32	5	0	10	0	84	10	19
2014	IS	43	43	6	5	3	0	86	8	201
2014	IS-02	47	43	10	0	0	0	90	0	30
2014	IS-03	35	40	7	14	5	0	74	19	43
2014	IS-04	43	46	4	2	4	0	89	7	46
2014	IS-05	46	48	4	0	2	0	94	2	52
2014	IS-06	48	32	4	12	4	0	80	16	25

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	37	6	3	2	1	0	89	4	180
2020	IS-01	52	33	10	0	0	5	0	90	0	21
2020	IS-02	50	33	11	6	0	0	0	83	6	18
2020	IS-03	50	36	7	4	4	0	0	86	7	28
2020	IS-04	53	38	4	4	2	0	0	91	5	55
2020	IS-05	44	44	8	3	3	0	0	87	5	39
2020	IS-06	69	31	0	0	0	0	0	100	0	16
2019	IS	58	30	6	5	1	1	0	88	6	174
2019	IS-02	59	29	6	6	0	0	0	88	6	17
2019	IS-03	53	38	6	3	0	0	0	91	3	32
2019	IS-04	53	39	4	5	0	0	0	91	5	57
2019	IS-05	59	22	10	7	2	0	0	80	10	41
2018	IS	44	40	9	5	1	1	1	85	6	174
2018	IS-01	55	18	9	0	0	9	9	89	0	11
2018	IS-02	41	41	9	9	0	0	0	82	9	22
2018	IS-03	43	30	17	10	0	0	0	73	10	30
2018	IS-04	42	38	10	6	2	2	0	82	8	52
2018	IS-05	39	53	3	3	3	0	0	92	5	38
2018	IS-06	46	54	0	0	0	0	0	100	0	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	33	12	4	3	2	80	8	180
2020	IS-01	62	24	14	0	0	0	86	0	21
2020	IS-02	53	32	11	0	0	5	89	0	19
2020	IS-03	39	43	11	0	7	0	82	7	28
2020	IS-04	41	31	13	7	4	4	75	12	54
2020	IS-05	33	38	15	8	5	0	72	13	39
2020	IS-06	69	25	0	6	0	0	94	6	16
2019	IS	38	45	11	3	2	1	84	5	174
2019	IS-02	39	50	11	0	0	0	89	0	18
2019	IS-03	28	53	13	0	3	3	84	3	32
2019	IS-04	27	50	16	5	2	0	77	7	56
2019	IS-05	49	37	10	2	2	0	85	5	41
2018	IS	48	37	8	6	1	0	85	7	175
2018	IS-01	73	18	9	0	0	0	91	0	11
2018	IS-02	57	35	4	4	0	0	91	4	23
2018	IS-03	48	35	13	0	3	0	84	3	31
2018	IS-04	37	37	14	10	2	0	75	12	51
2018	IS-05	45	45	0	11	0	0	89	11	38
2018	IS-06	54	31	8	8	0	0	85	8	13
2017	IS	34	48	5	9	2	2	84	11	162
2017	IS-02	50	44	0	6	0	0	94	6	16
2017	IS-03	20	37	10	16	10	7	61	28	30
2017	IS-04	27	52	6	15	0	0	79	15	48
2017	IS-05	41	55	0	5	0	0	95	5	44
2017	IS-06	47	42	5	0	0	5	94	0	19
2014	IS	30	43	14	7	2	4	76	10	201
2014	IS-02	43	37	10	3	0	7	86	4	30
2014	IS-03	35	30	9	19	2	5	68	22	43
2014	IS-04	26	48	17	2	2	4	77	5	46
2014	IS-05	25	48	17	4	2	4	76	6	52
2014	IS-06	20	52	16	8	4	0	72	12	25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	37	9	5	2	3	0	83	7	180
2020	IS-01	65	20	5	0	0	10	0	94	0	20
2020	IS-02	63	37	0	0	0	0	0	100	0	19
2020	IS-03	36	39	7	14	4	0	0	75	18	28
2020	IS-04	36	35	11	7	5	5	0	75	13	55
2020	IS-05	28	54	15	3	0	0	0	82	3	39
2020	IS-06	69	25	6	0	0	0	0	94	0	16
2019	IS	50	37	9	1	1	4	0	90	1	175
2019	IS-02	56	28	11	0	0	6	0	88	0	18
2019	IS-03	53	28	9	3	0	6	0	87	3	32
2019	IS-04	39	46	11	0	2	2	0	87	2	56
2019	IS-05	57	29	7	0	0	7	0	92	0	42
2018	IS	49	34	9	4	1	3	0	85	5	175
2018	IS-01	73	18	9	0	0	0	0	91	0	11
2018	IS-02	43	43	9	0	0	4	0	91	0	23
2018	IS-03	52	32	6	3	3	3	0	87	7	31
2018	IS-04	45	27	12	8	2	6	0	77	10	51
2018	IS-05	47	39	8	5	0	0	0	87	5	38
2018	IS-06	46	46	8	0	0	0	0	92	0	13
2017	IS	37	43	12	2	2	2	1	83	5	162
2017	IS-02	44	38	13	0	0	6	0	87	0	16
2017	IS-03	30	34	20	3	7	7	0	68	11	30
2017	IS-04	27	54	12	4	2	0	0	81	6	48
2017	IS-05	45	41	7	2	0	0	5	90	2	44
2017	IS-06	47	42	5	0	5	0	0	90	5	19
2014	IS	36	38	14	3	1	7	0	80	5	201
2014	IS-02	40	47	3	0	0	10	0	96	0	30
2014	IS-03	42	23	21	5	2	7	0	70	7	43
2014	IS-04	37	31	22	4	2	4	0	70	7	46
2014	IS-05	33	46	10	2	0	10	0	87	2	52
2014	IS-06	28	52	8	8	0	4	0	83	8	25

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	33	4	1	2	1	93	3	181
2020	IS-01	90	10	0	0	0	0	100	0	21
2020	IS-02	63	32	5	0	0	0	95	0	19
2020	IS-03	68	25	7	0	0	0	93	0	28
2020	IS-04	53	38	4	0	4	2	93	4	55
2020	IS-05	41	49	5	3	3	0	90	5	39
2020	IS-06	63	31	0	0	6	0	94	6	16
2019	IS	57	34	7	1	1	0	91	2	176
2019	IS-02	78	17	6	0	0	0	94	0	18
2019	IS-03	63	25	13	0	0	0	88	0	32
2019	IS-04	47	42	7	2	2	0	89	4	57
2019	IS-05	60	33	5	2	0	0	93	2	42
2018	IS	52	36	8	3	2	0	88	5	176
2018	IS-01	82	18	0	0	0	0	100	0	11
2018	IS-02	70	26	4	0	0	0	96	0	23
2018	IS-03	48	42	6	0	3	0	90	3	31
2018	IS-04	46	35	13	2	4	0	81	6	52
2018	IS-05	42	42	5	11	0	0	84	11	38
2018	IS-06	54	46	0	0	0	0	100	0	13
2017	IS	47	40	7	4	2	0	87	7	163
2017	IS-02	56	44	0	0	0	0	100	0	16
2017	IS-03	39	31	13	7	10	0	70	16	30
2017	IS-04	41	45	8	6	0	0	86	6	49
2017	IS-05	52	39	7	2	0	0	91	2	44
2017	IS-06	47	47	0	0	5	0	95	5	19
2014	IS	39	44	9	6	2	0	83	8	199
2014	IS-02	43	50	0	3	3	0	93	7	30
2014	IS-03	40	44	5	9	2	0	84	12	43
2014	IS-04	37	50	7	7	0	0	87	7	46
2014	IS-05	43	33	20	2	2	0	77	4	51
2014	IS-06	32	48	12	8	0	0	80	8	25

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	19	11	4	3	5	3	80	8	179
2020	IS-01	48	24	19	0	5	0	5	75	5	21
2020	IS-02	58	26	5	0	0	0	11	94	0	19
2020	IS-03	61	7	14	11	7	0	0	68	18	28
2020	IS-04	54	17	9	9	2	7	2	78	12	54
2020	IS-05	41	28	13	0	3	13	3	82	3	39
2020	IS-06	80	13	7	0	0	0	0	93	0	15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	29	14	6	3	5	1	76	9	180
2020	IS-01	57	24	5	0	0	14	0	94	0	21
2020	IS-02	53	37	11	0	0	0	0	89	0	19
2020	IS-03	39	21	18	11	7	4	0	63	19	28
2020	IS-04	36	31	15	9	4	5	0	71	13	55
2020	IS-05	29	39	16	8	3	5	0	72	11	38
2020	IS-06	56	19	19	0	0	0	6	80	0	16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	32	9	5	4	3	2	81	9	181
2020	IS-01	67	14	14	0	0	0	5	85	0	21
2020	IS-02	37	58	5	0	0	0	0	95	0	19
2020	IS-03	43	25	4	11	14	0	4	70	26	28
2020	IS-04	40	33	9	7	5	5	0	77	13	55
2020	IS-05	33	38	15	5	0	5	3	78	6	39
2020	IS-06	69	25	6	0	0	0	0	94	0	16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	22	21	7	4	11	4	63	12	180
2020	IS-01	43	10	33	0	0	10	5	61	0	21
2020	IS-02	33	33	17	6	0	6	6	75	6	18
2020	IS-03	29	18	21	4	4	18	7	62	10	28
2020	IS-04	27	18	24	9	7	11	4	53	19	55
2020	IS-05	18	31	21	10	5	13	3	58	18	39
2020	IS-06	63	25	0	6	0	0	6	93	7	16
2019	IS	35	32	13	6	7	6	2	72	14	175
2019	IS-02	35	47	0	0	6	0	12	93	7	17
2019	IS-03	41	19	16	6	3	13	3	70	11	32
2019	IS-04	28	33	18	9	7	5	0	65	17	57
2019	IS-05	40	26	12	5	12	5	0	70	18	42
2018	IS	27	25	21	10	5	9	2	59	17	174
2018	IS-01	45	18	27	9	0	0	0	64	9	11
2018	IS-02	27	23	14	9	0	27	0	69	13	22
2018	IS-03	30	17	23	10	7	13	0	54	19	30
2018	IS-04	27	19	25	12	8	8	2	51	21	52
2018	IS-05	18	37	18	11	5	3	8	62	18	38
2018	IS-06	23	54	15	8	0	0	0	77	8	13
2017	IS	26	29	15	10	12	4	5	60	24	163
2017	IS-02	50	25	13	13	0	0	0	75	13	16
2017	IS-03	23	16	24	0	26	0	10	44	29	30
2017	IS-04	18	33	18	10	10	8	2	57	23	49
2017	IS-05	27	27	11	14	9	5	7	61	26	44
2017	IS-06	26	48	5	10	5	0	5	78	17	19
2014	IS	24	29	21	13	4	5	4	58	18	201
2014	IS-02	23	27	27	10	3	10	0	56	15	30
2014	IS-03	19	28	25	12	5	5	7	53	19	43
2014	IS-04	28	24	19	15	4	4	4	57	21	46
2014	IS-05	19	37	19	12	2	6	6	63	15	52
2014	IS-06	32	32	16	12	8	0	0	64	20	25

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	44	11	10	2	2	1	77	12	181
2020	IS-01	43	38	10	10	0	0	0	81	10	21
2020	IS-02	21	63	5	5	0	5	0	89	6	19
2020	IS-03	29	36	14	14	7	0	0	64	21	28
2020	IS-04	27	42	16	9	0	4	2	73	10	55
2020	IS-05	28	49	8	13	3	0	0	77	15	39
2020	IS-06	50	38	6	6	0	0	0	88	6	16
2019	IS	33	45	11	6	2	2	1	80	8	175
2019	IS-02	33	44	11	6	0	6	0	82	6	18
2019	IS-03	34	34	16	9	3	3	0	71	13	32
2019	IS-04	29	50	9	5	0	4	4	85	6	56
2019	IS-05	38	50	5	5	2	0	0	88	7	42
2018	IS	31	40	11	10	5	2	1	73	15	176
2018	IS-01	45	18	18	9	9	0	0	64	18	11
2018	IS-02	35	30	13	4	9	4	4	71	14	23
2018	IS-03	26	35	19	16	3	0	0	61	19	31
2018	IS-04	31	40	8	13	4	4	0	74	18	52
2018	IS-05	21	53	11	11	5	0	0	74	16	38
2018	IS-06	46	46	0	0	0	0	8	100	0	13
2017	IS	31	37	11	11	6	2	2	70	18	163
2017	IS-02	31	50	13	6	0	0	0	81	6	16
2017	IS-03	23	20	21	23	10	0	3	44	34	30
2017	IS-04	28	43	10	10	6	2	0	73	17	49
2017	IS-05	27	38	11	9	5	5	5	72	15	44
2017	IS-06	53	37	0	5	5	0	0	90	10	19
2014	IS	37	42	6	9	5	1	0	80	14	201
2014	IS-02	37	43	7	13	0	0	0	80	13	30
2014	IS-03	40	39	5	9	5	2	0	81	14	43
2014	IS-04	22	46	9	13	9	2	0	69	22	46
2014	IS-05	46	44	4	2	4	0	0	90	6	52
2014	IS-06	36	40	8	8	8	0	0	76	16	25

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	39	13	5	3	1	79	8	179
2020	IS-01	57	38	5	0	0	0	95	0	21
2020	IS-02	42	47	5	0	5	0	89	5	19
2020	IS-03	44	37	11	4	4	0	81	7	27
2020	IS-04	30	46	17	2	4	2	77	6	54
2020	IS-05	23	38	21	13	3	3	63	16	39
2020	IS-06	56	19	13	13	0	0	75	13	16
2019	IS	36	45	11	9	0	0	81	9	175
2019	IS-02	44	33	17	6	0	0	78	6	18
2019	IS-03	38	47	6	9	0	0	84	9	32
2019	IS-04	30	49	12	9	0	0	79	9	57
2019	IS-05	38	50	10	2	0	0	88	2	42
2018	IS	32	38	16	10	2	2	72	12	173
2018	IS-01	50	30	10	10	0	0	80	10	10
2018	IS-02	26	52	13	4	0	4	82	5	23
2018	IS-03	33	33	10	17	3	3	69	21	30
2018	IS-04	31	35	19	8	4	4	68	12	52
2018	IS-05	24	46	19	11	0	0	70	11	37
2018	IS-06	38	31	23	8	0	0	69	8	13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	22	20	11	8	11	3	55	22	180
2020	IS-01	38	29	19	0	5	10	0	74	5	21
2020	IS-02	21	37	32	0	0	5	5	65	0	19
2020	IS-03	22	30	15	15	11	7	0	56	28	27
2020	IS-04	22	18	18	15	7	18	2	50	27	55
2020	IS-05	18	13	28	13	10	13	5	38	28	39
2020	IS-06	38	13	6	19	13	0	13	57	36	16
2019	IS	17	19	23	13	13	13	2	43	30	176
2019	IS-02	22	22	17	11	6	17	6	57	21	18
2019	IS-03	19	19	25	13	6	19	0	46	23	32
2019	IS-04	14	21	25	11	14	16	0	42	29	57
2019	IS-05	17	17	31	12	12	7	5	38	27	42
2018	IS	19	22	22	11	15	8	3	46	29	176
2018	IS-01	27	45	9	9	9	0	0	73	18	11
2018	IS-02	26	22	17	4	13	9	9	58	21	23
2018	IS-03	19	19	23	13	19	3	3	41	34	31
2018	IS-04	19	13	27	10	13	12	6	40	28	52
2018	IS-05	8	29	24	13	16	11	0	41	32	38
2018	IS-06	15	38	23	0	23	0	0	54	23	13
2017	IS	18	17	17	13	23	7	4	40	41	163
2017	IS-02	25	31	19	6	0	19	0	69	8	16
2017	IS-03	10	10	28	10	36	3	3	21	49	30
2017	IS-04	16	23	12	10	29	8	2	43	43	49
2017	IS-05	14	16	16	16	25	7	7	34	48	44
2017	IS-06	32	10	16	21	5	5	11	50	31	19
2014	IS	11	12	20	20	22	11	2	27	49	201
2014	IS-02	10	10	30	23	20	7	0	21	46	30
2014	IS-03	16	9	9	30	28	5	2	28	62	43
2014	IS-04	7	13	22	18	22	13	7	24	49	46
2014	IS-05	8	12	23	15	21	19	2	24	46	52
2014	IS-06	16	24	20	12	20	8	0	43	35	25

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	46	3	12	1	85	13	181
2020	IS-01	52	43	0	5	0	95	5	21
2020	IS-02	37	58	0	5	0	95	5	19
2020	IS-03	43	36	4	18	0	79	18	28
2020	IS-04	31	44	4	20	2	75	22	55
2020	IS-05	28	64	0	5	3	92	8	39
2020	IS-06	56	25	13	6	0	81	6	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	38	8	8	1	1	2	83	9	180
2020	IS-01	67	33	0	0	0	0	0	100	0	21
2020	IS-02	53	21	11	16	0	0	0	74	16	19
2020	IS-03	39	43	7	7	0	0	4	85	7	28
2020	IS-04	30	37	13	15	2	2	2	69	17	54
2020	IS-05	36	46	8	5	0	3	3	86	5	39
2020	IS-06	63	38	0	0	0	0	0	100	0	16
2019	IS	47	38	3	8	5	0	0	84	13	176
2019	IS-02	44	33	6	17	0	0	0	78	17	18
2019	IS-03	56	34	6	3	0	0	0	91	3	32
2019	IS-04	44	42	4	5	5	0	0	86	11	57
2019	IS-05	45	33	0	14	7	0	0	79	21	42
2017	IS	34	40	5	15	5	0	0	75	20	163
2017	IS-02	38	44	6	6	6	0	0	81	13	16
2017	IS-03	30	27	10	20	13	0	0	57	33	30
2017	IS-04	43	39	2	14	2	0	0	81	17	49
2017	IS-05	36	39	7	16	2	0	0	75	18	44
2017	IS-06	16	69	0	10	5	0	0	84	16	19
2014	IS	44	37	7	7	4	0	0	81	12	201
2014	IS-02	57	37	3	0	3	0	0	93	3	30
2014	IS-03	54	21	5	12	9	0	0	75	21	43
2014	IS-04	39	39	7	11	2	0	2	80	13	46
2014	IS-05	36	46	8	6	4	0	0	83	10	52
2014	IS-06	40	32	16	8	4	0	0	72	12	25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	37	8	4	1	0	86	6	181
2020	IS-01	71	24	5	0	0	0	95	0	21
2020	IS-02	53	37	11	0	0	0	89	0	19
2020	IS-03	46	43	7	4	0	0	89	4	28
2020	IS-04	45	35	7	9	4	0	80	13	55
2020	IS-05	33	49	13	5	0	0	82	5	39
2020	IS-06	69	25	6	0	0	0	94	0	16
2019	IS	54	33	6	6	1	0	87	7	175
2019	IS-02	72	11	6	11	0	0	83	11	18
2019	IS-03	59	22	16	3	0	0	81	3	32
2019	IS-04	49	40	5	5	0	0	89	5	57
2019	IS-05	52	36	5	5	2	0	88	7	42
2017	IS	43	35	13	4	4	1	78	9	162
2017	IS-02	38	44	6	6	0	6	87	7	16
2017	IS-03	26	37	23	3	10	0	64	13	30
2017	IS-04	52	33	8	2	4	0	85	6	48
2017	IS-05	50	25	16	9	0	0	75	9	44
2017	IS-06	37	53	5	0	5	0	90	5	19
2014	IS	47	38	6	6	2	0	85	8	201
2014	IS-02	50	40	3	7	0	0	90	7	30
2014	IS-03	51	30	7	5	7	0	81	12	43
2014	IS-04	46	39	4	9	2	0	85	11	46
2014	IS-05	44	42	8	6	0	0	87	6	52
2014	IS-06	48	36	8	8	0	0	84	8	25

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	79	17	2	1	0	1	1	97	1	180
2020	IS-01	95	5	0	0	0	0	0	100	0	21
2020	IS-02	68	32	0	0	0	0	0	100	0	19
2020	IS-03	93	7	0	0	0	0	0	100	0	28
2020	IS-04	78	16	2	2	0	0	2	96	2	55
2020	IS-05	63	32	3	3	0	0	0	95	3	38
2020	IS-06	81	0	13	0	0	6	0	87	0	16
2017	IS	67	23	5	2	1	0	2	92	3	162
2017	IS-02	88	6	0	6	0	0	0	94	6	16
2017	IS-03	70	17	7	3	3	0	0	87	7	30
2017	IS-04	63	25	4	2	0	0	6	93	2	48
2017	IS-05	68	25	7	0	0	0	0	93	0	44
2017	IS-06	63	32	5	0	0	0	0	95	0	19
2014	IS	69	23	4	3	0	0	0	92	4	201
2014	IS-02	80	17	3	0	0	0	0	97	0	30
2014	IS-03	70	16	5	7	2	0	0	86	9	43
2014	IS-04	52	39	2	7	0	0	0	91	7	46
2014	IS-05	73	17	10	0	0	0	0	90	0	52
2014	IS-06	76	24	0	0	0	0	0	100	0	25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	28	15	5	3	9	2	74	9	181
2020	IS-01	38	14	0	5	0	33	10	92	8	21
2020	IS-02	42	11	16	5	5	21	0	67	13	19
2020	IS-03	39	25	18	7	4	4	4	69	12	28
2020	IS-04	40	40	11	4	2	4	0	83	6	55
2020	IS-05	36	28	26	5	5	0	0	64	10	39
2020	IS-06	31	31	25	6	0	6	0	67	7	16
2019	IS	44	28	14	5	4	5	1	76	9	175
2019	IS-02	56	39	6	0	0	0	0	94	0	18
2019	IS-03	50	25	9	3	0	9	3	86	4	32
2019	IS-04	42	33	12	5	4	4	0	78	9	57
2019	IS-05	39	20	27	2	7	5	0	62	10	41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	181
2020	IS-02	0	100	19
2020	IS-06	0	100	16
2019	IS	11	89	176
2019	IS-04	14	86	57
2018	IS	15	85	176
2018	IS-03	19	81	31
2018	IS-04	13	87	52
2018	IS-05	18	82	38

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	37	63	19
2018	IS	50	50	26

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	74	26	19
2018	IS	65	35	26

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	10
2019	IS	100	19
2018	IS	100	26

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2019	IS	0	100	19

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2019	IS	0	100	19

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	IS	100	10
2019	IS	100	19
2018	IS	100	26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	26	74	19
2018	IS	35	65	26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	26	74	19
2018	IS	35	65	26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	10
2019	IS	53	47	19
2018	IS	54	46	26

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	19
2018	IS	46	54	26

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	32	68	19
2018	IS	38	62	26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	63	37	19
2018	IS	73	27	26

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	37	63	19
2018	IS	31	69	26

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	19
2018	IS	0	100	26

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	19
2018	IS	35	65	26

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	23	77	26

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	58	42	19
2018	IS	62	38	26

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	31	69	26

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	23	77	26

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2018	IS	0	100	26

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2019	IS	0	100	19

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2019	IS	26	74	19

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	23	77	26

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	21	79	24

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	25	75	24

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2019	IS	0	100	19

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	26	74	19

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2018	IS	21	79	24

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	10
2019	IS	32	68	19
2018	IS	25	75	24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	19
2018	IS	46	54	24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	10
2019	IS	100	19
2018	IS	100	24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	53	47	19
2018	IS	46	54	24

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10
2019	IS	0	100	19

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	12	21	4	3	33	7	54	11	180
2020	IS-01	43	5	24	0	0	24	5	67	0	21
2020	IS-02	26	21	11	0	0	32	11	82	0	19
2020	IS-03	11	4	21	7	4	39	14	31	23	28
2020	IS-04	17	19	20	6	4	31	4	54	14	54
2020	IS-05	15	5	28	5	5	36	5	35	17	39
2020	IS-06	19	19	19	0	0	31	13	67	0	16
2019	IS	14	20	14	7	6	32	7	56	21	176
2019	IS-02	17	22	6	0	6	39	11	78	11	18
2019	IS-03	16	22	19	6	6	22	9	55	18	32
2019	IS-04	12	16	21	7	5	35	4	46	20	57
2019	IS-05	10	19	10	7	5	38	12	57	24	42
2018	IS	17	10	22	6	6	33	6	44	20	174
2018	IS-01	45	9	9	9	0	18	9	75	13	11
2018	IS-02	17	9	13	4	4	52	0	55	18	23
2018	IS-03	19	10	26	3	13	26	3	41	23	31
2018	IS-04	13	10	21	6	4	37	10	43	18	52
2018	IS-05	11	14	22	5	11	32	5	39	26	37
2018	IS-06	23	8	46	15	0	8	0	33	17	13
2017	IS	12	12	20	7	9	29	10	39	27	163
2017	IS-02	19	13	19	6	0	38	6	56	11	16
2017	IS-03	10	10	27	3	13	30	7	32	26	30
2017	IS-04	4	12	26	4	12	31	10	27	28	49
2017	IS-05	14	11	9	16	11	27	11	40	45	44
2017	IS-06	21	21	16	0	0	31	11	73	0	19
2014	IS	10	15	17	3	5	38	11	50	16	201
2014	IS-02	7	7	17	0	3	40	27	40	10	30
2014	IS-03	16	14	9	2	2	46	9	69	10	43
2014	IS-04	9	11	15	7	13	41	4	36	36	46
2014	IS-05	8	17	19	2	2	36	15	52	8	52
2014	IS-06	12	24	32	0	8	20	4	47	11	25

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	29	18	3	2	9	0	74	6	181
2020	IS-01	67	14	10	0	0	10	0	89	0	21
2020	IS-02	42	42	11	0	0	5	0	89	0	19
2020	IS-03	29	32	25	4	4	7	0	65	8	28
2020	IS-04	33	29	20	4	4	11	0	69	8	55
2020	IS-05	26	33	23	3	3	13	0	68	6	39
2020	IS-06	50	19	13	13	0	6	0	73	13	16
2019	IS	27	40	13	7	3	10	0	75	11	174
2019	IS-03	28	41	6	6	3	16	0	81	11	32
2019	IS-04	25	42	16	7	2	9	0	73	10	57
2019	IS-05	26	38	12	7	2	14	0	75	11	42
2018	IS	29	27	19	5	6	14	0	65	13	172
2018	IS-01	64	27	9	0	0	0	0	91	0	11
2018	IS-02	39	26	9	4	4	17	0	79	11	23
2018	IS-03	33	20	20	7	7	13	0	62	15	30
2018	IS-04	25	31	15	4	6	19	0	69	12	52
2018	IS-05	11	28	28	6	11	17	0	47	20	36
2018	IS-06	38	23	23	15	0	0	0	62	15	13
2017	IS	25	27	20	7	7	13	2	60	16	162
2017	IS-02	38	25	19	6	0	13	0	71	7	16
2017	IS-03	20	30	21	7	10	13	0	57	19	30
2017	IS-04	21	24	24	4	10	16	0	54	17	49
2017	IS-05	21	21	21	9	7	14	7	53	20	43
2017	IS-06	37	42	10	5	0	5	0	83	6	19
2014	IS	15	26	18	5	4	28	3	60	13	201
2014	IS-02	13	23	20	0	3	30	10	61	6	30
2014	IS-03	28	14	16	0	5	32	5	67	7	43
2014	IS-04	7	26	24	9	6	28	0	45	21	46
2014	IS-05	15	29	13	8	0	33	2	68	12	52
2014	IS-06	12	36	24	8	8	12	0	55	18	25

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	7	93	180
2020	IS-06	0	100	16
2019	IS	7	93	176
2019	IS-04	11	89	57
2019	IS-06	0	100	16
2018	IS	7	93	174
2018	IS-02	0	100	23
2018	IS-04	14	86	51

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	42	58	12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	11
2018	IS	100	12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	11
2018	IS	100	12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	12

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	11
2018	IS	100	12

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	11
2018	IS	100	12

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	42	58	12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	12

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	12

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	11
2018	IS	100	12

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	42	58	12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	12
2018	IS	0	100	12

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	58	42	12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	11
2018	IS	100	12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	12
2019	IS	0	100	11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	10
2018	IS	100	10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	10
2018	IS	100	10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	10
2018	IS	100	10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	12
2019	IS	100	10
2018	IS	100	10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	12
2019	IS	0	100	10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	11	19	3	2	37	6	57	9	180
2020	IS-01	43	10	19	5	0	19	5	69	6	21
2020	IS-02	32	21	11	0	0	26	11	83	0	19
2020	IS-03	11	4	22	7	4	44	7	31	23	27
2020	IS-04	16	11	18	4	2	45	4	54	11	55
2020	IS-05	13	10	28	3	3	41	3	41	9	39
2020	IS-06	31	19	13	0	0	25	13	80	0	16
2019	IS	15	15	18	2	2	38	10	58	8	176
2019	IS-02	28	6	6	0	6	39	17	75	13	18
2019	IS-03	13	28	31	0	0	16	13	57	0	32
2019	IS-04	11	11	19	5	4	46	5	43	18	57
2019	IS-05	12	12	17	2	0	43	14	56	6	42
2018	IS	16	11	22	5	2	39	6	49	11	174
2018	IS-01	45	27	9	0	0	18	0	89	0	11
2018	IS-02	14	18	9	0	0	55	5	78	0	22
2018	IS-03	19	6	26	6	3	35	3	42	16	31
2018	IS-04	14	8	24	4	4	37	10	41	15	51
2018	IS-05	8	11	26	8	0	42	5	35	15	38
2018	IS-06	23	23	38	8	0	8	0	50	8	13
2017	IS	10	18	23	4	5	31	9	47	14	163
2017	IS-02	13	38	13	6	0	13	19	73	9	16
2017	IS-03	7	7	20	3	10	41	13	29	29	30
2017	IS-04	4	16	24	4	10	37	4	34	24	49
2017	IS-05	11	20	28	2	0	29	9	51	4	44
2017	IS-06	26	21	10	5	0	32	5	75	8	19
2014	IS	9	17	13	2	1	47	9	61	8	201
2014	IS-02	10	13	7	3	0	50	17	70	10	30
2014	IS-03	14	9	14	0	2	49	12	59	6	43
2014	IS-04	7	15	17	4	0	54	2	50	10	46
2014	IS-05	8	21	12	4	2	42	12	62	13	52
2014	IS-06	8	24	20	0	0	40	8	62	0	25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	28	18	2	2	12	1	75	4	180
2020	IS-01	62	19	5	5	0	10	0	89	5	21
2020	IS-02	42	47	5	0	0	5	0	94	0	19
2020	IS-03	30	33	30	0	4	4	0	65	4	27
2020	IS-04	36	22	18	4	2	16	2	71	7	55
2020	IS-05	23	28	26	0	5	18	0	63	6	39
2020	IS-06	44	31	13	0	0	6	6	86	0	16
2019	IS	31	34	16	3	2	13	1	76	6	176
2019	IS-02	44	11	6	0	6	28	6	83	8	18
2019	IS-03	38	28	19	3	0	9	3	75	4	32
2019	IS-04	26	35	19	5	4	11	0	69	10	57
2019	IS-05	26	43	14	2	0	14	0	81	3	42
2018	IS	34	26	18	3	2	16	1	72	7	175
2018	IS-01	73	27	0	0	0	0	0	100	0	11
2018	IS-02	36	27	14	0	0	18	5	82	0	22
2018	IS-03	39	19	19	0	6	16	0	69	8	31
2018	IS-04	31	23	15	6	4	21	0	68	12	52
2018	IS-05	16	34	26	5	0	18	0	61	6	38
2018	IS-06	46	23	23	8	0	0	0	69	8	13
2017	IS	25	34	18	4	4	12	2	69	10	163
2017	IS-02	25	63	13	0	0	0	0	88	0	16
2017	IS-03	23	23	26	3	7	14	3	56	12	30
2017	IS-04	23	26	20	6	10	14	0	57	19	49
2017	IS-05	20	36	12	7	0	18	7	76	9	44
2017	IS-06	37	47	16	0	0	0	0	84	0	19
2014	IS	17	31	17	2	1	30	1	70	5	201
2014	IS-02	20	37	13	0	0	27	3	81	0	30
2014	IS-03	21	23	23	0	5	25	2	61	6	43
2014	IS-04	11	30	20	2	0	35	2	66	3	46
2014	IS-05	15	33	12	4	2	35	0	73	9	52
2014	IS-06	20	36	20	4	0	20	0	70	5	25

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	180
2020	IS-01	5	95	20
2020	IS-02	16	84	19
2020	IS-03	0	100	28
2020	IS-04	7	93	55
2020	IS-05	8	92	39
2020	IS-06	31	69	16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	180
2020	IS-01	15	85	20
2020	IS-02	11	89	19
2020	IS-03	11	89	28
2020	IS-04	11	89	55
2020	IS-05	15	85	39
2020	IS-06	6	94	16
2019	IS	19	81	176
2019	IS-02	28	72	18
2019	IS-03	16	84	32
2019	IS-04	18	82	57
2019	IS-05	24	76	42
2017	IS	27	73	163
2017	IS-03	23	77	30
2017	IS-04	29	71	49
2017	IS-05	34	66	44
2014	IS	23	77	201
2014	IS-02	27	73	30
2014	IS-03	12	88	43
2014	IS-04	24	76	46
2014	IS-05	29	71	52
2014	IS-06	24	76	25

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	48	52	21

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	76	24	21
2019	IS	94	6	34
2019	IS-04	90	10	10
2019	IS-05	90	10	10
2017	IS	82	18	44
2017	IS-04	72	28	14
2017	IS-05	93	7	15
2014	IS	89	11	47
2014	IS-04	100	0	11
2014	IS-05	80	20	15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	31	6	13	6	0	75	19	16
2019	IS	58	23	6	6	6	0	81	13	31
2017	IS	36	50	8	3	0	3	89	3	36
2017	IS-04	20	60	10	10	0	0	80	10	10
2017	IS-05	57	36	0	0	0	7	100	0	14
2014	IS	59	31	7	2	0	0	91	2	42
2014	IS-04	36	55	9	0	0	0	91	0	11
2014	IS-05	67	17	8	8	0	0	83	8	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	31	7	5	1	3	2	87	6	181
2020	IS-01	57	29	0	10	0	5	0	90	10	21
2020	IS-02	47	37	5	11	0	0	0	84	11	19
2020	IS-03	64	21	7	7	0	0	0	86	7	28
2020	IS-04	38	35	13	4	2	5	4	80	6	55
2020	IS-05	49	44	3	3	0	3	0	95	3	39
2020	IS-06	69	13	13	0	0	0	6	87	0	16

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	36	14	11	3	4	71	14	179
2020	IS-01	45	35	5	5	0	10	89	6	20
2020	IS-02	42	37	5	16	0	0	79	16	19
2020	IS-03	32	43	11	7	4	4	78	11	28
2020	IS-04	31	31	18	7	7	5	65	15	55
2020	IS-05	23	33	18	21	0	5	59	22	39
2020	IS-06	31	50	13	6	0	0	81	6	16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	41	6	6	3	2	85	9	181
2020	IS-01	57	33	0	5	5	0	90	10	21
2020	IS-02	32	58	0	0	5	5	94	6	19
2020	IS-03	46	32	0	14	7	0	79	21	28
2020	IS-04	40	42	15	2	2	0	82	4	55
2020	IS-05	28	49	5	13	0	5	81	14	39
2020	IS-06	69	31	0	0	0	0	100	0	16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	36	6	9	4	2	80	14	180
2020	IS-01	62	24	0	10	5	0	86	14	21
2020	IS-02	33	50	0	6	6	6	88	12	18
2020	IS-03	54	29	4	4	11	0	82	14	28
2020	IS-04	40	38	5	13	4	0	78	16	55
2020	IS-05	26	41	13	15	0	5	70	16	39
2020	IS-06	63	31	6	0	0	0	94	0	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	43	18	4	1	3	76	5	178
2020	IS-01	52	43	5	0	0	0	95	0	21
2020	IS-02	21	63	0	5	0	11	94	6	19
2020	IS-03	32	46	18	0	4	0	79	4	28
2020	IS-04	28	44	20	6	2	0	72	7	54
2020	IS-05	22	30	32	8	0	8	56	9	37
2020	IS-06	50	38	13	0	0	0	88	0	16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	33	12	2	1	3	1	85	2	180
2020	IS-01	67	33	0	0	0	0	0	100	0	21
2020	IS-02	42	42	5	0	0	5	5	94	0	19
2020	IS-03	54	32	14	0	0	0	0	86	0	28
2020	IS-04	47	31	16	4	0	0	2	80	4	55
2020	IS-05	32	37	18	3	3	8	0	74	6	38
2020	IS-06	63	31	0	0	0	6	0	100	0	16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	18	6	1	3	1	94	1	181
2020	IS-01	86	5	0	0	5	5	100	0	21
2020	IS-02	58	32	5	0	5	0	94	0	19
2020	IS-03	64	18	11	4	4	0	85	4	28
2020	IS-04	75	20	4	0	2	0	96	0	55
2020	IS-05	67	21	10	0	3	0	89	0	39
2020	IS-06	94	6	0	0	0	0	100	0	16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	34	7	6	2	87	6	180
2020	IS-01	71	14	0	10	5	90	10	21
2020	IS-02	37	42	5	11	5	83	11	19
2020	IS-03	56	33	7	4	0	89	4	27
2020	IS-04	56	31	9	4	0	87	4	55
2020	IS-05	36	44	10	8	3	82	8	39
2020	IS-06	50	44	0	6	0	94	6	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	30	8	5	4	83	9	181
2020	IS-01	57	33	5	0	5	90	5	21
2020	IS-02	58	21	11	11	0	79	11	19
2020	IS-03	61	21	4	11	4	82	14	28
2020	IS-04	47	29	15	4	5	76	9	55
2020	IS-05	49	36	5	5	5	85	10	39
2020	IS-06	56	44	0	0	0	100	0	16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	29	12	4	1	83	6	181
2020	IS-01	57	29	5	5	5	86	10	21
2020	IS-02	47	47	5	0	0	95	0	19
2020	IS-03	64	25	7	0	4	89	4	28
2020	IS-04	49	27	18	5	0	76	5	55
2020	IS-05	44	31	15	10	0	74	10	39
2020	IS-06	75	25	0	0	0	100	0	16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	IS	100	33
2020	IS-05	100	15
2020	IS-06	100	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	27	30	12	9	3	47	22	33
2020	IS-05	7	20	40	20	13	0	27	33	15
2020	IS-06	25	31	25	6	6	6	60	13	16

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	41	9	7	1	1	0	83	8	179
2020	IS-01	71	19	0	5	0	5	0	95	5	21
2020	IS-02	37	58	0	5	0	0	0	95	5	19
2020	IS-03	39	43	7	11	0	0	0	82	11	28
2020	IS-04	33	44	11	6	4	2	0	79	9	54
2020	IS-05	36	38	18	8	0	0	0	74	8	39
2020	IS-06	33	53	7	7	0	0	0	87	7	15
2019	IS	41	44	7	5	1	2	0	87	6	175
2019	IS-02	44	33	6	17	0	0	0	78	17	18
2019	IS-03	38	34	13	6	3	6	0	77	10	32
2019	IS-04	41	43	9	4	2	2	0	85	5	56
2019	IS-05	36	60	2	2	0	0	0	95	2	42
2018	IS	35	43	13	5	1	3	0	81	6	175
2018	IS-01	45	36	9	0	0	9	0	90	0	11
2018	IS-02	26	48	13	4	0	9	0	81	5	23
2018	IS-03	45	29	13	6	3	3	0	77	10	31
2018	IS-04	39	35	20	6	0	0	0	75	6	51
2018	IS-05	29	50	8	5	3	5	0	83	8	38
2018	IS-06	38	62	0	0	0	0	0	100	0	13
2017	IS	35	42	12	5	3	2	1	80	8	163
2017	IS-02	25	69	0	0	0	6	0	100	0	16
2017	IS-03	36	31	10	13	7	3	0	69	20	30
2017	IS-04	35	43	12	4	4	0	2	79	8	49
2017	IS-05	29	43	20	0	2	5	0	76	2	44
2017	IS-06	58	32	5	5	0	0	0	90	5	19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	28	11	13	7	1	1	68	20	179
2020	IS-01	43	19	14	14	5	5	0	65	20	21
2020	IS-02	47	21	11	11	5	0	5	72	17	19
2020	IS-03	44	26	0	26	4	0	0	70	30	27
2020	IS-04	35	25	16	11	13	0	0	60	24	55
2020	IS-05	33	33	13	13	8	0	0	67	21	39
2020	IS-06	27	60	7	0	0	0	7	93	0	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	30	13	1	3	3	82	5	181
2020	IS-01	67	19	5	5	0	5	90	5	21
2020	IS-02	58	26	16	0	0	0	84	0	19
2020	IS-03	54	32	7	0	4	4	89	4	28
2020	IS-04	38	31	20	0	7	4	72	8	55
2020	IS-05	44	36	13	3	3	3	82	5	39
2020	IS-06	63	31	6	0	0	0	94	0	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	35	14	11	5	1	0	69	16	181
2020	IS-01	67	19	5	10	0	0	0	86	10	21
2020	IS-02	47	26	16	5	5	0	0	74	11	19
2020	IS-03	36	50	7	4	4	0	0	86	7	28
2020	IS-04	22	38	16	13	9	2	0	61	22	55
2020	IS-05	26	28	23	21	3	0	0	54	23	39
2020	IS-06	25	50	13	6	6	0	0	75	13	16
2019	IS	28	43	13	12	2	2	0	72	14	176
2019	IS-02	33	39	17	11	0	0	0	72	11	18
2019	IS-03	34	41	9	6	6	3	0	77	13	32
2019	IS-04	26	44	16	7	4	4	0	73	11	57
2019	IS-05	21	50	10	19	0	0	0	71	19	42
2018	IS	26	36	15	15	6	1	0	63	21	175
2018	IS-01	55	27	0	9	9	0	0	82	18	11
2018	IS-02	26	30	26	17	0	0	0	57	17	23
2018	IS-03	23	35	19	10	10	3	0	60	20	31
2018	IS-04	27	27	17	21	8	0	0	54	29	52
2018	IS-05	19	43	14	14	8	3	0	64	22	37
2018	IS-06	31	46	8	15	0	0	0	77	15	13
2017	IS	21	39	17	13	9	0	1	61	22	161
2017	IS-02	25	56	19	0	0	0	0	81	0	16
2017	IS-03	16	37	13	13	20	0	0	54	33	30
2017	IS-04	23	36	15	17	7	0	2	61	24	47
2017	IS-05	20	39	18	16	7	0	0	59	23	44
2017	IS-06	21	37	26	10	5	0	0	58	16	19

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	45	12	12	0	76	12	33
2020	IS-05	33	33	13	20	0	67	20	15
2020	IS-06	25	63	6	6	0	88	6	16
2019	IS	21	52	12	9	6	77	10	33
2019	IS-06	19	63	6	13	0	81	13	16

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	22	13	7	6	2	74	13	180
2020	IS-01	52	29	10	10	0	0	81	10	21
2020	IS-02	53	16	5	16	5	5	72	22	19
2020	IS-03	56	19	15	4	7	0	74	11	27
2020	IS-04	55	25	13	4	4	0	80	7	55
2020	IS-05	44	21	18	8	5	5	68	14	39
2020	IS-06	50	13	13	13	13	0	63	25	16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	41	15	11	4	0	0	70	15	180
2020	IS-01	43	29	14	5	10	0	0	71	14	21
2020	IS-02	21	53	16	5	5	0	0	74	11	19
2020	IS-03	37	41	11	7	4	0	0	78	11	27
2020	IS-04	29	35	15	16	5	0	0	64	22	55
2020	IS-05	21	44	21	13	3	0	0	64	15	39
2020	IS-06	38	44	13	6	0	0	0	81	6	16
2019	IS	26	29	21	11	11	1	1	56	23	175
2019	IS-02	17	33	39	0	11	0	0	50	11	18
2019	IS-03	31	22	16	16	16	0	0	53	31	32
2019	IS-04	20	30	13	20	14	2	2	52	35	56
2019	IS-05	24	33	31	5	7	0	0	57	12	42
2018	IS	22	23	20	17	17	1	1	45	34	176
2018	IS-01	27	18	9	9	36	0	0	45	45	11
2018	IS-02	9	39	30	13	4	0	4	50	18	23
2018	IS-03	26	10	16	26	19	3	0	37	47	31
2018	IS-04	15	25	23	17	19	0	0	40	37	52
2018	IS-05	21	26	21	16	16	0	0	47	32	38
2018	IS-06	54	8	15	8	15	0	0	62	23	13
2017	IS	15	29	23	17	16	1	0	44	33	161
2017	IS-02	13	38	19	0	31	0	0	50	31	16
2017	IS-03	13	30	24	20	10	3	0	45	31	30
2017	IS-04	19	28	26	19	8	0	0	47	28	47
2017	IS-05	16	23	23	16	23	0	0	38	39	44
2017	IS-06	10	32	16	26	16	0	0	42	42	19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	27	29	11	12	0	0	48	23	180
2020	IS-01	19	43	33	5	0	0	0	62	5	21
2020	IS-02	26	32	11	16	16	0	0	58	32	19
2020	IS-03	33	19	26	22	0	0	0	52	22	27
2020	IS-04	22	18	31	16	13	0	0	40	29	55
2020	IS-05	13	33	31	3	21	0	0	46	23	39
2020	IS-06	19	19	44	0	19	0	0	38	19	16
2019	IS	28	32	22	9	7	1	1	61	16	175
2019	IS-02	61	28	11	0	0	0	0	89	0	18
2019	IS-03	34	31	25	9	0	0	0	66	9	32
2019	IS-04	16	34	27	11	11	2	0	51	22	56
2019	IS-05	19	40	21	7	7	0	5	63	15	42
2018	IS	18	25	29	19	8	0	1	43	28	175
2018	IS-01	27	45	18	0	0	0	9	80	0	11
2018	IS-02	30	30	13	17	9	0	0	61	26	23
2018	IS-03	6	19	52	19	3	0	0	26	23	31
2018	IS-04	17	31	23	19	10	0	0	48	29	52
2018	IS-05	16	11	30	32	11	0	0	27	43	37
2018	IS-06	15	15	38	15	15	0	0	31	31	13
2017	IS	11	31	22	24	11	0	1	43	35	162
2017	IS-02	19	44	25	13	0	0	0	63	13	16
2017	IS-03	13	33	20	21	13	0	0	46	34	30
2017	IS-04	8	35	23	25	8	0	0	44	33	48
2017	IS-05	14	25	18	30	14	0	0	38	43	44
2017	IS-06	5	26	31	22	16	0	0	31	37	19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	25	22	15	13	0	2	48	29	179
2020	IS-01	50	25	5	10	0	0	10	83	11	20
2020	IS-02	21	37	21	0	21	0	0	58	21	19
2020	IS-03	30	30	15	19	7	0	0	59	26	27
2020	IS-04	22	18	25	18	16	0	0	40	35	55
2020	IS-05	15	21	28	21	15	0	0	36	36	39
2020	IS-06	0	31	38	13	19	0	0	31	31	16
2019	IS	26	31	18	14	10	1	1	58	24	173
2019	IS-02	56	28	17	0	0	0	0	83	0	18
2019	IS-03	28	22	31	19	0	0	0	50	19	32
2019	IS-04	18	34	16	14	16	2	0	53	31	56
2019	IS-05	25	38	13	13	10	0	3	64	23	40
2018	IS	20	22	25	20	12	0	1	42	33	176
2018	IS-01	64	18	0	9	0	0	9	90	10	11
2018	IS-02	30	22	26	9	13	0	0	52	22	23
2018	IS-03	13	16	26	32	13	0	0	29	45	31
2018	IS-04	19	25	21	23	12	0	0	44	35	52
2018	IS-05	8	21	37	18	16	0	0	29	34	38
2018	IS-06	8	23	31	23	15	0	0	31	38	13
2017	IS	12	23	22	25	17	0	1	35	43	163
2017	IS-02	19	38	38	6	0	0	0	56	6	16
2017	IS-03	13	23	4	33	27	0	0	36	60	30
2017	IS-04	12	27	20	27	14	0	0	39	41	49
2017	IS-05	14	18	25	29	14	0	0	32	43	44
2017	IS-06	5	16	32	21	26	0	0	21	47	19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	30	19	12	13	0	1	55	25	179
2020	IS-01	29	43	10	5	10	0	5	75	15	21
2020	IS-02	26	26	16	16	16	0	0	53	32	19
2020	IS-03	33	26	19	15	7	0	0	59	22	27
2020	IS-04	28	30	19	13	11	0	0	57	24	54
2020	IS-05	18	23	23	15	18	0	3	42	34	39
2020	IS-06	13	38	25	6	19	0	0	50	25	16
2019	IS	24	32	21	14	8	1	0	57	22	173
2019	IS-02	39	22	28	11	0	0	0	61	11	18
2019	IS-03	22	41	9	25	0	3	0	65	26	32
2019	IS-04	22	27	31	13	5	2	0	50	19	55
2019	IS-05	24	41	12	7	15	0	0	66	22	41
2018	IS	23	21	24	17	14	1	1	45	31	175
2018	IS-01	55	9	18	0	18	0	0	64	18	11
2018	IS-02	35	30	9	4	17	0	4	68	23	23
2018	IS-03	10	19	26	29	13	3	0	30	43	31
2018	IS-04	24	22	31	16	8	0	0	45	24	51
2018	IS-05	18	21	24	21	16	0	0	39	37	38
2018	IS-06	15	15	23	15	31	0	0	31	46	13
2017	IS	20	24	22	17	17	1	0	44	34	162
2017	IS-02	31	38	19	6	6	0	0	69	13	16
2017	IS-03	23	13	30	7	26	0	0	36	34	30
2017	IS-04	21	23	25	23	8	0	0	44	31	48
2017	IS-05	16	32	18	14	18	2	0	49	33	44
2017	IS-06	10	16	21	27	26	0	0	26	53	19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	25	20	6	8	1	2	65	15	180
2020	IS-01	52	14	19	5	0	5	5	74	5	21
2020	IS-02	47	21	16	5	11	0	0	68	16	19
2020	IS-03	44	30	19	4	0	0	4	77	4	27
2020	IS-04	38	25	20	7	9	0	0	64	16	55
2020	IS-05	23	31	23	10	10	0	3	55	21	39
2020	IS-06	31	19	25	0	25	0	0	50	25	16
2019	IS	52	26	12	4	4	1	2	80	8	175
2019	IS-02	78	17	0	6	0	0	0	94	6	18
2019	IS-03	56	22	16	3	0	0	3	81	3	32
2019	IS-04	45	30	14	4	5	2	0	76	9	56
2019	IS-05	50	26	12	5	2	0	5	80	8	42
2018	IS	41	23	20	7	3	0	6	68	12	174
2018	IS-01	80	10	0	0	0	0	10	100	0	10
2018	IS-02	57	9	9	4	4	0	17	79	11	23
2018	IS-03	42	26	13	6	3	0	10	75	11	31
2018	IS-04	35	37	19	6	2	0	2	73	8	52
2018	IS-05	24	22	38	11	3	0	3	47	14	37
2018	IS-06	23	15	31	15	15	0	0	38	31	13
2017	IS	34	32	14	15	4	0	1	67	19	162
2017	IS-02	56	31	6	0	0	0	6	93	0	16
2017	IS-03	43	21	20	13	3	0	0	64	16	30
2017	IS-04	27	52	11	8	0	0	2	81	8	48
2017	IS-05	29	30	16	20	5	0	0	59	25	44
2017	IS-06	31	5	21	26	16	0	0	37	42	19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	30	29	6	10	0	1	54	16	180
2020	IS-01	29	33	24	5	10	0	0	62	14	21
2020	IS-02	21	42	21	11	5	0	0	63	16	19
2020	IS-03	33	15	48	4	0	0	0	48	4	27
2020	IS-04	22	31	27	9	11	0	0	53	20	55
2020	IS-05	18	31	28	5	15	0	3	50	21	39
2020	IS-06	25	25	31	0	19	0	0	50	19	16
2019	IS	34	33	19	6	6	1	1	68	13	176
2019	IS-02	39	28	28	6	0	0	0	67	6	18
2019	IS-03	28	41	22	6	3	0	0	69	9	32
2019	IS-04	25	37	16	9	11	2	2	64	20	57
2019	IS-05	45	31	19	5	0	0	0	76	5	42
2018	IS	26	28	25	10	11	0	1	54	21	176
2018	IS-01	27	27	27	0	18	0	0	55	18	11
2018	IS-02	43	26	13	4	9	0	4	73	14	23
2018	IS-03	32	26	26	13	3	0	0	58	16	31
2018	IS-04	21	31	23	10	15	0	0	52	25	52
2018	IS-05	21	24	34	11	11	0	0	45	21	38
2018	IS-06	8	23	31	23	15	0	0	31	38	13
2017	IS	24	31	23	14	8	0	0	55	22	162
2017	IS-02	31	44	25	0	0	0	0	75	0	16
2017	IS-03	30	23	10	21	16	0	0	53	37	30
2017	IS-04	29	35	23	8	4	0	0	64	12	48
2017	IS-05	16	32	27	18	7	0	0	48	25	44
2017	IS-06	16	16	37	16	16	0	0	31	32	19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	25	12	8	9	6	70	18	179
2020	IS-01	29	52	10	5	0	5	85	5	21
2020	IS-02	63	11	5	11	0	11	82	12	19
2020	IS-03	59	15	11	7	4	4	77	12	27
2020	IS-04	33	25	16	7	15	4	60	23	55
2020	IS-05	29	24	13	11	13	11	59	26	38
2020	IS-06	44	25	6	6	13	6	73	20	16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	27	24	8	6	0	1	62	14	181
2020	IS-01	43	24	24	5	0	0	5	70	5	21
2020	IS-02	47	21	26	5	0	0	0	68	5	19
2020	IS-03	43	21	25	11	0	0	0	64	11	28
2020	IS-04	31	31	18	9	11	0	0	62	20	55
2020	IS-05	21	28	33	13	5	0	0	49	18	39
2020	IS-06	38	31	19	0	13	0	0	69	13	16
2019	IS	21	41	24	8	5	0	1	63	13	174
2019	IS-02	33	44	17	6	0	0	0	78	6	18
2019	IS-03	25	41	13	13	6	0	3	68	19	32
2019	IS-04	16	34	34	7	7	0	2	51	15	56
2019	IS-05	24	50	12	10	5	0	0	74	14	42
2018	IS	25	35	23	9	7	1	1	61	16	173
2018	IS-01	55	27	18	0	0	0	0	82	0	11
2018	IS-02	32	32	14	9	9	5	0	67	19	22
2018	IS-03	17	43	23	7	10	0	0	60	17	30
2018	IS-04	27	25	27	8	10	0	2	54	18	51
2018	IS-05	13	42	24	16	5	0	0	55	21	38
2018	IS-06	23	54	8	15	0	0	0	77	15	13
2017	IS	22	34	17	16	10	0	1	56	26	162
2017	IS-02	19	56	19	6	0	0	0	75	6	16
2017	IS-03	27	13	10	30	20	0	0	40	50	30
2017	IS-04	23	35	19	15	8	0	0	58	23	48
2017	IS-05	23	38	16	14	9	0	0	61	23	44
2017	IS-06	16	37	32	10	5	0	0	53	16	19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	33	18	12	8	0	1	63	20	180
2020	IS-01	38	38	14	0	5	0	5	80	5	21
2020	IS-02	42	21	11	26	0	0	0	63	26	19
2020	IS-03	46	21	18	14	0	0	0	68	14	28
2020	IS-04	19	39	24	7	11	0	0	57	19	54
2020	IS-05	15	33	21	21	10	0	0	49	31	39
2020	IS-06	31	44	6	0	19	0	0	75	19	16
2019	IS	24	40	22	9	3	1	1	65	13	174
2019	IS-02	33	50	17	0	0	0	0	83	0	18
2019	IS-03	25	28	25	16	0	3	3	57	17	32
2019	IS-04	20	45	20	9	7	0	0	64	16	56
2019	IS-05	31	38	17	10	5	0	0	69	14	42
2018	IS	23	30	26	13	6	1	0	54	20	172
2018	IS-01	73	18	9	0	0	0	0	91	0	11
2018	IS-02	35	35	17	4	4	4	0	73	9	23
2018	IS-03	17	23	33	17	10	0	0	40	27	30
2018	IS-04	14	38	30	6	12	0	0	52	18	50
2018	IS-05	16	27	24	30	3	0	0	43	32	37
2018	IS-06	15	31	31	23	0	0	0	46	23	13
2017	IS	17	28	27	13	14	0	1	45	27	162
2017	IS-02	31	44	19	6	0	0	0	75	6	16
2017	IS-03	20	17	21	7	36	0	0	37	43	30
2017	IS-04	12	25	27	23	10	0	2	38	34	48
2017	IS-05	18	30	36	7	9	0	0	48	16	44
2017	IS-06	10	32	32	16	10	0	0	42	26	19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	27	20	12	7	0	1	61	18	181
2020	IS-01	38	38	10	0	5	0	10	84	5	21
2020	IS-02	32	16	37	11	5	0	0	47	16	19
2020	IS-03	43	29	11	18	0	0	0	71	18	28
2020	IS-04	36	16	27	15	5	0	0	53	20	55
2020	IS-05	21	31	21	15	13	0	0	51	28	39
2020	IS-06	31	44	13	0	13	0	0	75	13	16
2019	IS	25	34	23	11	5	1	1	60	16	174
2019	IS-02	33	33	22	11	0	0	0	67	11	18
2019	IS-03	31	31	16	16	3	0	3	65	19	32
2019	IS-04	25	36	27	5	7	0	0	61	13	56
2019	IS-05	21	40	21	10	7	0	0	62	17	42
2018	IS	22	35	21	14	6	0	1	58	21	174
2018	IS-01	64	27	9	0	0	0	0	91	0	11
2018	IS-02	26	35	13	17	4	0	4	64	23	23
2018	IS-03	20	23	37	13	7	0	0	43	20	30
2018	IS-04	20	47	8	14	12	0	0	67	25	51
2018	IS-05	18	29	29	18	5	0	0	47	24	38
2018	IS-06	15	15	46	23	0	0	0	31	23	13
2017	IS	22	28	24	12	13	0	1	50	25	162
2017	IS-02	31	38	25	6	0	0	0	69	6	16
2017	IS-03	20	27	17	7	30	0	0	47	36	30
2017	IS-04	19	33	19	17	12	0	0	52	29	48
2017	IS-05	27	20	37	9	7	0	0	47	16	44
2017	IS-06	21	21	26	26	5	0	0	42	31	19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	25	14	6	5	1	1	75	11	181
2020	IS-01	62	24	5	0	5	0	5	90	5	21
2020	IS-02	47	11	26	5	5	5	0	61	11	19
2020	IS-03	61	25	7	4	4	0	0	86	7	28
2020	IS-04	53	22	16	5	4	0	0	75	9	55
2020	IS-05	31	33	21	10	5	0	0	64	15	39
2020	IS-06	50	31	0	6	13	0	0	81	19	16
2019	IS	52	28	11	6	3	0	1	80	9	174
2019	IS-02	56	33	11	0	0	0	0	89	0	18
2019	IS-03	59	19	6	13	3	0	0	78	16	32
2019	IS-04	43	27	20	9	2	0	0	70	11	56
2019	IS-05	55	29	10	2	5	0	0	83	7	42

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	29	28	8	7	1	58	14	181
2020	IS-01	33	24	33	10	0	0	57	10	21
2020	IS-02	21	11	37	16	11	5	33	28	19
2020	IS-03	36	25	29	7	4	0	61	11	28
2020	IS-04	20	31	31	9	9	0	51	18	55
2020	IS-05	28	33	23	5	10	0	62	15	39
2020	IS-06	38	50	13	0	0	0	88	0	16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	28	24	10	7	0	1	58	17	181
2020	IS-01	5	24	29	29	14	0	0	29	43	21
2020	IS-02	21	42	21	0	16	0	0	63	16	19
2020	IS-03	46	21	25	4	4	0	0	68	7	28
2020	IS-04	25	27	29	11	7	0	0	53	18	55
2020	IS-05	33	31	23	10	0	0	3	66	11	39
2020	IS-06	50	19	13	6	13	0	0	69	19	16
2019	IS	43	33	18	4	1	0	1	77	5	173
2019	IS-02	61	17	17	6	0	0	0	78	6	18
2019	IS-03	42	29	16	6	3	0	3	73	10	31
2019	IS-04	43	38	14	4	2	0	0	80	5	56
2019	IS-05	38	38	19	5	0	0	0	76	5	42
2018	IS	32	30	23	11	4	0	0	62	15	173
2018	IS-01	45	18	27	9	0	0	0	64	9	11
2018	IS-02	43	35	9	9	4	0	0	78	13	23
2018	IS-03	28	28	34	7	3	0	0	55	10	29
2018	IS-04	27	37	22	10	4	0	0	65	14	51
2018	IS-05	34	24	21	18	3	0	0	58	21	38
2018	IS-06	23	23	23	15	15	0	0	46	31	13
2017	IS	27	32	21	9	8	1	2	61	18	162
2017	IS-02	38	44	19	0	0	0	0	81	0	16
2017	IS-03	10	37	23	10	20	0	0	47	30	30
2017	IS-04	31	29	23	8	6	0	2	62	15	48
2017	IS-05	29	36	23	5	2	2	2	69	7	44
2017	IS-06	26	21	16	32	5	0	0	47	37	19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	25	14	2	3	0	0	81	6	181
2020	IS-01	81	10	10	0	0	0	0	90	0	21
2020	IS-02	58	32	5	0	5	0	0	89	5	19
2020	IS-03	50	25	21	4	0	0	0	75	4	28
2020	IS-04	42	35	15	4	5	0	0	76	9	55
2020	IS-05	62	15	15	3	5	0	0	77	8	39
2020	IS-06	63	25	13	0	0	0	0	88	0	16
2019	IS	56	22	12	7	2	0	1	79	9	172
2019	IS-02	44	33	17	6	0	0	0	78	6	18
2019	IS-03	70	10	10	3	3	0	3	83	7	30
2019	IS-04	50	23	20	5	2	0	0	73	7	56
2019	IS-05	57	21	7	12	2	0	0	79	14	42
2018	IS	45	25	15	7	7	0	1	71	14	173
2018	IS-01	73	9	9	0	9	0	0	82	9	11
2018	IS-02	43	35	17	0	4	0	0	78	4	23
2018	IS-03	43	23	17	7	10	0	0	67	17	30
2018	IS-04	44	20	18	12	4	0	2	65	16	50
2018	IS-05	29	37	13	8	13	0	0	66	21	38
2018	IS-06	54	23	15	8	0	0	0	77	8	13
2017	IS	47	21	18	5	7	1	1	70	12	163
2017	IS-02	56	31	13	0	0	0	0	88	0	16
2017	IS-03	34	20	16	13	13	3	0	56	27	30
2017	IS-04	53	16	19	4	8	0	0	69	12	49
2017	IS-05	46	18	27	5	2	0	2	65	7	44
2017	IS-06	47	42	0	5	5	0	0	90	10	19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	36	20	12	6	1	62	18	181
2020	IS-01	29	43	14	5	5	5	75	10	21
2020	IS-02	21	21	47	11	0	0	42	11	19
2020	IS-03	18	50	18	7	7	0	68	14	28
2020	IS-04	25	33	15	16	11	0	58	27	55
2020	IS-05	28	36	18	15	3	0	64	18	39
2020	IS-06	38	25	25	6	6	0	63	13	16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	74	11	8	2	1	0	5	89	2	180
2020	IS-01	81	10	5	0	0	0	5	95	0	21
2020	IS-02	79	11	11	0	0	0	0	89	0	19
2020	IS-03	70	19	7	0	0	0	4	92	0	27
2020	IS-04	67	11	11	4	2	0	5	83	6	55
2020	IS-05	72	10	8	3	0	0	8	89	3	39
2020	IS-06	88	6	0	0	0	0	6	100	0	16
2019	IS	75	10	5	0	2	1	7	92	3	172
2019	IS-02	67	17	6	0	0	0	11	94	0	18
2019	IS-03	75	13	3	0	0	3	6	97	0	32
2019	IS-04	76	7	11	0	2	0	4	87	2	54
2019	IS-05	71	12	2	0	2	0	12	95	3	42
2018	IS	67	18	6	1	2	0	5	90	4	174
2018	IS-01	82	18	0	0	0	0	0	100	0	11
2018	IS-02	74	9	4	4	0	0	9	90	5	23
2018	IS-03	63	20	13	0	3	0	0	83	3	30
2018	IS-04	67	24	4	0	2	0	4	94	2	51
2018	IS-05	55	18	8	3	5	0	11	82	9	38
2018	IS-06	77	15	8	0	0	0	0	92	0	13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	83	4	3	3	2	1	4	91	5	178
2020	IS-01	81	5	5	5	0	0	5	90	5	21
2020	IS-02	82	0	12	6	0	0	0	82	6	17
2020	IS-03	82	7	4	7	0	0	0	89	7	28
2020	IS-04	85	6	2	2	2	0	4	94	4	54
2020	IS-05	77	5	0	3	3	3	10	94	6	39
2020	IS-06	88	0	6	0	6	0	0	88	6	16
2019	IS	77	9	7	2	2	1	2	89	4	175
2019	IS-02	83	6	6	0	0	0	6	94	0	18
2019	IS-03	75	9	9	0	3	0	3	87	3	32
2019	IS-04	75	13	5	2	2	4	0	91	4	56
2019	IS-05	79	7	10	0	2	0	2	88	2	42
2018	IS	73	12	5	1	3	2	3	90	5	173
2018	IS-01	90	0	10	0	0	0	0	90	0	10
2018	IS-02	74	4	0	4	0	9	9	95	5	23
2018	IS-03	70	10	10	0	7	3	0	83	7	30
2018	IS-04	78	8	6	0	6	0	2	88	6	51
2018	IS-05	61	26	5	0	3	0	5	92	3	38
2018	IS-06	69	23	0	8	0	0	0	92	8	13
2017	IS	64	16	8	5	3	2	3	83	8	163
2017	IS-02	75	19	6	0	0	0	0	94	0	16
2017	IS-03	46	11	16	10	10	3	3	61	21	30
2017	IS-04	69	18	4	4	4	0	0	88	8	49
2017	IS-05	66	16	7	5	0	2	5	88	5	44
2017	IS-06	58	21	10	5	0	5	0	83	6	19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	20	7	3	1	0	2	88	4	176
2020	IS-01	90	5	0	5	0	0	0	95	5	21
2020	IS-02	56	17	17	11	0	0	0	72	11	18
2020	IS-03	75	14	4	7	0	0	0	89	7	28
2020	IS-04	65	25	7	2	0	0	0	91	2	55
2020	IS-05	54	26	10	0	3	0	8	86	3	39
2020	IS-06	58	33	8	0	0	0	0	92	0	12
2019	IS	56	30	7	3	1	1	3	89	4	174
2019	IS-02	72	11	6	6	0	0	6	88	6	18
2019	IS-03	45	35	16	0	0	0	3	83	0	31
2019	IS-04	53	37	4	4	0	2	2	93	4	57
2019	IS-05	60	26	7	2	2	0	2	88	5	42
2018	IS	59	24	10	3	2	0	1	84	6	174
2018	IS-01	91	9	0	0	0	0	0	100	0	11
2018	IS-02	61	26	9	4	0	0	0	87	4	23
2018	IS-03	57	23	10	3	7	0	0	80	10	30
2018	IS-04	56	29	10	0	4	0	2	86	4	52
2018	IS-05	51	22	19	8	0	0	0	73	8	37
2018	IS-06	62	31	0	8	0	0	0	92	8	13
2017	IS	55	29	10	2	1	1	1	86	4	163
2017	IS-02	63	25	13	0	0	0	0	88	0	16
2017	IS-03	41	30	20	3	3	3	0	73	7	30
2017	IS-04	61	28	8	2	0	0	0	90	2	49
2017	IS-05	61	30	2	5	0	0	2	93	5	44
2017	IS-06	53	26	16	0	5	0	0	79	5	19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	19	5	3	3	0	2	88	7	181
2020	IS-01	76	10	0	5	5	0	5	90	10	21
2020	IS-02	74	26	0	0	0	0	0	100	0	19
2020	IS-03	82	11	0	4	4	0	0	93	7	28
2020	IS-04	62	20	9	4	5	0	0	82	9	55
2020	IS-05	59	21	10	3	3	0	5	84	5	39
2020	IS-06	56	38	0	6	0	0	0	94	6	16
2019	IS	58	22	9	6	3	1	1	82	9	173
2019	IS-02	67	22	6	6	0	0	0	89	6	18
2019	IS-03	66	16	9	6	3	0	0	81	9	32
2019	IS-04	49	29	11	0	5	4	2	83	6	55
2019	IS-05	62	17	7	12	0	0	2	80	12	42
2018	IS	55	17	14	8	4	0	1	73	12	173
2018	IS-01	90	0	0	10	0	0	0	90	10	10
2018	IS-02	57	9	22	13	0	0	0	65	13	23
2018	IS-03	53	23	7	10	7	0	0	77	17	30
2018	IS-04	50	13	21	8	6	0	2	65	14	52
2018	IS-05	51	24	14	5	5	0	0	76	11	37
2018	IS-06	62	15	15	8	0	0	0	77	8	13
2017	IS	53	20	11	7	7	0	2	74	14	163
2017	IS-02	63	19	13	6	0	0	0	81	6	16
2017	IS-03	47	13	13	13	13	0	0	61	26	30
2017	IS-04	53	24	8	6	8	0	0	77	14	49
2017	IS-05	57	16	16	5	2	0	5	76	7	44
2017	IS-06	53	26	5	5	10	0	0	79	16	19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	70	11	2	1	2	0	14	94	3	181
2020	IS-01	71	0	0	5	0	0	24	94	6	21
2020	IS-02	84	0	0	0	0	0	16	100	0	19
2020	IS-03	79	7	0	0	4	0	11	96	4	28
2020	IS-04	65	15	2	0	0	0	18	98	0	55
2020	IS-05	67	15	5	3	3	0	8	89	6	39
2020	IS-06	63	25	6	0	6	0	0	88	6	16
2019	IS	56	12	4	2	0	1	24	91	3	172
2019	IS-02	89	0	0	0	0	0	11	100	0	18
2019	IS-03	66	6	0	0	0	0	28	100	0	32
2019	IS-04	49	9	2	0	0	4	36	97	0	55
2019	IS-05	53	10	10	3	0	0	25	83	3	40
2018	IS	60	7	2	4	1	0	26	91	6	171
2018	IS-01	80	0	0	0	0	0	20	100	0	10
2018	IS-02	68	5	0	0	0	0	27	100	0	22
2018	IS-03	53	3	3	0	3	0	37	89	5	30
2018	IS-04	61	4	0	0	0	0	35	100	0	51
2018	IS-05	51	16	8	8	0	0	16	81	10	37
2018	IS-06	69	15	0	8	8	0	0	85	15	13
2017	IS	60	8	4	2	2	0	23	89	6	163
2017	IS-02	63	0	0	0	0	0	38	100	0	16
2017	IS-03	54	7	0	3	0	0	36	95	5	30
2017	IS-04	65	8	4	0	0	0	22	95	0	49
2017	IS-05	66	9	7	2	0	0	16	89	3	44
2017	IS-06	42	16	10	11	16	0	5	61	28	19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	11	6	1	2	0	4	91	3	180
2020	IS-01	67	5	14	5	0	0	10	79	5	21
2020	IS-02	68	11	5	5	5	0	5	83	11	19
2020	IS-03	75	14	7	0	4	0	0	89	4	28
2020	IS-04	87	7	4	0	0	0	2	96	0	55
2020	IS-05	68	18	3	0	3	0	8	94	3	38
2020	IS-06	94	6	0	0	0	0	0	100	0	16
2019	IS	75	13	2	1	0	0	9	97	1	175
2019	IS-02	72	22	0	0	0	0	6	100	0	18
2019	IS-03	81	9	3	0	0	0	6	97	0	32
2019	IS-04	68	14	2	0	0	0	16	98	0	56
2019	IS-05	79	10	2	2	0	0	7	95	3	42
2018	IS	72	12	6	1	2	0	8	91	3	173
2018	IS-01	64	9	9	0	18	0	0	73	18	11
2018	IS-02	78	9	4	0	0	0	9	95	0	23
2018	IS-03	70	3	10	3	0	0	13	85	4	30
2018	IS-04	75	14	6	0	0	0	6	94	0	51
2018	IS-05	65	16	5	0	3	0	11	91	3	37
2018	IS-06	77	15	8	0	0	0	0	92	0	13
2017	IS	69	18	2	1	0	1	9	97	1	160
2017	IS-02	69	19	0	6	0	0	6	93	7	16
2017	IS-03	60	17	3	3	0	0	16	92	4	30
2017	IS-04	74	13	4	0	0	0	9	95	0	46
2017	IS-05	77	16	0	0	0	2	5	100	0	44
2017	IS-06	52	32	0	0	0	0	16	100	0	19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	14	8	5	3	1	3	83	9	181
2020	IS-01	33	14	19	14	10	5	5	53	26	21
2020	IS-02	53	11	16	11	5	0	5	67	17	19
2020	IS-03	75	11	7	0	7	0	0	86	7	28
2020	IS-04	69	15	7	7	0	0	2	85	7	55
2020	IS-05	77	10	5	0	0	0	8	94	0	39
2020	IS-06	75	25	0	0	0	0	0	100	0	16
2019	IS	74	9	6	6	2	0	3	86	8	175
2019	IS-02	83	11	6	0	0	0	0	94	0	18
2019	IS-03	53	22	13	6	3	0	3	77	10	32
2019	IS-04	77	7	9	5	0	0	2	85	5	56
2019	IS-05	76	2	0	10	5	0	7	85	15	42
2018	IS	70	12	5	4	5	0	4	86	9	174
2018	IS-01	18	45	9	9	18	0	0	64	27	11
2018	IS-02	78	9	9	0	4	0	0	87	4	23
2018	IS-03	67	7	3	7	7	0	10	81	15	30
2018	IS-04	81	12	0	4	4	0	0	92	8	52
2018	IS-05	70	14	3	5	3	0	5	89	9	37
2018	IS-06	85	0	8	0	0	0	8	92	0	13
2017	IS	67	14	7	3	2	0	7	87	5	163
2017	IS-02	38	44	6	6	0	0	6	87	7	16
2017	IS-03	57	3	16	7	10	0	7	65	18	30
2017	IS-04	73	17	4	2	0	0	4	94	2	49
2017	IS-05	73	11	7	2	0	0	7	90	2	44
2017	IS-06	79	10	0	0	0	0	10	100	0	19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	26	13	5	3	0	2	78	8	181
2020	IS-01	48	29	10	10	5	0	0	76	14	21
2020	IS-02	47	26	11	5	5	0	5	78	11	19
2020	IS-03	50	25	14	11	0	0	0	75	11	28
2020	IS-04	38	35	18	4	4	0	2	74	7	55
2020	IS-05	64	15	10	3	5	0	3	82	8	39
2020	IS-06	69	19	13	0	0	0	0	88	0	16
2019	IS	54	28	10	5	2	1	1	84	6	176
2019	IS-02	50	33	11	0	6	0	0	83	6	18
2019	IS-03	59	22	9	3	3	0	3	84	6	32
2019	IS-04	49	26	14	9	0	2	0	77	9	57
2019	IS-05	55	33	7	5	0	0	0	88	5	42
2018	IS	52	28	14	3	2	0	2	81	5	174
2018	IS-01	9	55	27	9	0	0	0	64	9	11
2018	IS-02	61	17	17	4	0	0	0	78	4	23
2018	IS-03	50	23	17	3	3	0	3	76	7	30
2018	IS-04	56	25	15	4	0	0	0	81	4	52
2018	IS-05	43	35	11	0	5	0	5	83	6	37
2018	IS-06	77	15	0	8	0	0	0	92	8	13
2017	IS	55	25	14	2	1	0	4	83	3	161
2017	IS-02	44	44	13	0	0	0	0	88	0	16
2017	IS-03	56	20	10	0	0	0	14	88	0	29
2017	IS-04	62	21	10	4	2	0	0	83	6	48
2017	IS-05	48	23	20	2	0	0	7	76	2	44
2017	IS-06	53	32	16	0	0	0	0	84	0	19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	40	22	3	1	75	3	181
2020	IS-01	67	10	19	5	0	76	5	21
2020	IS-02	37	37	26	0	0	74	0	19
2020	IS-03	32	46	18	0	4	79	4	28
2020	IS-04	24	44	25	7	0	67	7	55
2020	IS-05	36	44	21	0	0	79	0	39
2020	IS-06	44	44	13	0	0	88	0	16

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	35	39	9	3	0	49	13	181
2020	IS-01	5	52	33	10	0	0	57	10	21
2020	IS-02	16	26	47	11	0	0	42	11	19
2020	IS-03	18	46	36	0	0	0	64	0	28
2020	IS-04	13	31	38	15	4	0	44	18	55
2020	IS-05	18	28	44	8	3	0	46	10	39
2020	IS-06	0	38	31	13	19	0	38	31	16
2019	IS	17	43	29	9	2	1	60	11	176
2019	IS-02	33	50	17	0	0	0	83	0	18
2019	IS-03	19	44	25	13	0	0	63	13	32
2019	IS-04	11	39	39	5	5	2	50	11	57
2019	IS-05	12	52	21	12	2	0	64	14	42
2018	IS	10	35	36	14	5	0	45	18	173
2018	IS-01	9	36	36	9	9	0	45	18	11
2018	IS-02	9	61	22	9	0	0	70	9	23
2018	IS-03	3	33	47	13	3	0	37	17	30
2018	IS-04	6	33	41	16	4	0	39	20	51
2018	IS-05	13	24	39	18	5	0	37	24	38
2018	IS-06	23	23	23	15	15	0	46	31	13
2017	IS	11	27	40	12	10	0	38	22	163
2017	IS-02	6	56	38	0	0	0	63	0	16
2017	IS-03	7	24	30	13	26	0	30	39	30
2017	IS-04	12	29	43	12	4	0	41	17	49
2017	IS-05	16	16	48	14	7	0	32	20	44
2017	IS-06	10	21	42	11	16	0	31	27	19

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	16	41	22	10	0	0	33	27	181
2020	IS-01	10	29	48	14	0	0	0	14	38	21
2020	IS-02	11	5	47	32	5	0	0	37	16	19
2020	IS-03	0	7	46	36	11	0	0	46	7	28
2020	IS-04	13	18	38	18	13	0	0	31	31	55
2020	IS-05	10	18	38	15	18	0	0	33	28	39
2020	IS-06	25	6	38	31	0	0	0	31	31	16
2019	IS	1	15	41	31	12	0	0	43	16	174
2019	IS-02	0	0	22	67	11	0	0	78	0	18
2019	IS-03	3	13	41	28	16	0	0	44	16	32
2019	IS-04	0	21	48	18	13	0	0	30	21	56
2019	IS-05	0	15	39	32	15	0	0	46	15	41
2018	IS	8	20	40	22	10	0	0	32	28	174
2018	IS-01	18	9	64	9	0	0	0	9	27	11
2018	IS-02	4	9	39	22	26	0	0	48	13	23
2018	IS-03	10	26	42	16	6	0	0	23	35	31
2018	IS-04	6	28	30	30	6	0	0	36	34	50
2018	IS-05	8	21	47	18	5	0	0	24	29	38
2018	IS-06	15	8	38	31	8	0	0	38	23	13
2017	IS	6	22	38	28	6	1	1	34	28	162
2017	IS-02	0	0	31	56	6	0	6	67	0	16
2017	IS-03	13	33	28	26	0	0	0	26	46	30
2017	IS-04	6	23	41	21	8	0	0	29	29	48
2017	IS-05	2	25	39	27	7	0	0	34	27	44
2017	IS-06	5	16	47	26	0	5	0	28	22	19

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	44	22	2	58	42	181
2020	IS-01	24	33	33	10	58	42	21
2020	IS-02	21	63	16	0	75	25	19
2020	IS-03	21	54	25	0	71	29	28
2020	IS-04	38	38	22	2	50	50	55
2020	IS-05	41	33	26	0	45	55	39
2020	IS-06	31	63	6	0	67	33	16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	28	72	58
2020	IS-04	19	81	21
2020	IS-05	31	69	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	15	11	7	5	2	7	74	13	180
2020	IS-01	67	10	0	0	0	5	19	100	0	21
2020	IS-02	53	11	5	5	5	0	21	80	13	19
2020	IS-03	68	11	14	0	4	0	4	81	4	28
2020	IS-04	51	16	9	9	11	2	2	70	21	55
2020	IS-05	32	18	21	18	0	5	5	56	21	38
2020	IS-06	63	13	13	0	6	0	6	80	7	16
2019	IS	40	22	17	8	9	1	3	64	18	175
2019	IS-02	39	6	33	6	6	0	11	50	13	18
2019	IS-03	47	19	16	9	6	0	3	68	16	32
2019	IS-04	37	28	16	5	12	2	0	66	18	57
2019	IS-05	33	24	19	17	5	0	2	59	22	42
2018	IS	37	15	18	12	8	1	9	58	22	172
2018	IS-01	45	0	27	9	18	0	0	45	27	11
2018	IS-02	57	9	13	4	0	4	13	79	5	23
2018	IS-03	23	19	19	10	10	3	16	52	24	31
2018	IS-04	29	24	22	12	6	0	8	57	19	51
2018	IS-05	31	17	14	22	8	0	8	52	33	36
2018	IS-06	67	0	8	17	8	0	0	67	25	12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	24	17	19	26	2	3	35	47	58
2020	IS-04	10	24	10	24	33	0	0	33	57	21
2020	IS-05	0	13	31	13	31	0	13	14	50	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	21	14	23	33	2	29	57	57
2020	IS-04	5	14	10	24	48	0	19	71	21
2020	IS-05	0	20	20	27	27	7	21	57	15

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence