2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 39 10 5 1 0 0 84 7 317
2020 FI-01 52 28 12 4 4 0 0 80 7 81
2020 FI-02 48 35 12 5 0 0 0 83 5 112
2020 FI-03 42 45 7 7 0 0 0 87 7 89
2020 FI-04 24 65 3 6 3 0 0 88 9 34
2019 FI 31 44 15 6 5 0 0 75 11 323
2019 FI-01 30 38 21 3 7 0 0 69 10 86
2019 FI-02 29 44 14 9 4 0 0 74 13 102
2019 FI-03 35 46 8 5 7 0 0 80 12 92
2019 FI-04 23 53 20 5 0 0 0 75 5 40
2018 FI 32 49 11 6 3 0 0 81 8 272
2018 FI-01 31 47 12 7 3 0 0 78 10 68
2018 FI-02 33 47 12 4 4 0 0 79 9 92
2018 FI-03 35 49 8 7 1 0 0 84 8 74
2018 FI-04 30 57 7 3 3 0 0 87 7 30
2017 FI 29 48 12 6 5 0 0 77 11 308
2017 FI-01 25 48 14 7 7 0 0 73 13 73
2017 FI-02 29 47 11 8 5 0 0 76 13 115
2017 FI-03 32 48 14 1 5 0 0 80 6 81
2017 FI-04 29 57 11 3 0 0 0 86 3 35
2014 FI 28 47 12 8 5 0 0 75 13 320
2014 FI-01 28 41 16 8 8 0 0 69 15 93
2014 FI-02 27 45 12 9 6 0 0 73 15 106
2014 FI-03 22 53 11 11 3 0 0 75 14 79
2014 FI-04 46 46 5 3 0 0 0 92 3 37

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 38 12 8 2 0 0 78 10 316
2020 FI-01 41 34 14 9 3 0 0 75 11 80
2020 FI-02 35 38 13 10 4 0 0 73 13 112
2020 FI-03 53 36 7 4 0 0 0 89 4 89
2020 FI-04 29 50 15 3 3 0 0 79 6 34
2019 FI 31 41 14 8 5 0 0 73 13 321
2019 FI-01 29 38 21 8 3 0 0 67 12 86
2019 FI-02 28 43 15 9 5 0 0 71 14 100
2019 FI-03 41 36 10 5 8 0 0 77 13 92
2019 FI-04 23 53 8 15 3 0 0 75 18 40
2018 FI 34 43 11 7 5 0 0 76 13 271
2018 FI-01 34 40 10 7 9 0 0 74 16 68
2018 FI-02 29 46 11 10 4 0 0 75 14 92
2018 FI-03 38 44 11 4 3 0 0 82 7 73
2018 FI-04 33 40 13 10 3 0 0 73 13 30
2017 FI 26 45 17 6 5 0 0 72 11 308
2017 FI-01 28 34 24 8 4 0 1 63 12 73
2017 FI-02 25 47 17 6 5 0 0 72 11 115
2017 FI-03 26 51 12 5 6 0 0 77 11 81
2017 FI-04 26 51 14 3 6 0 0 77 9 35

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 32 10 3 2 0 0 85 5 317
2020 FI-01 55 29 10 3 4 0 0 84 6 80
2020 FI-02 48 34 12 4 2 0 0 82 6 112
2020 FI-03 60 31 8 1 0 0 0 91 1 90
2020 FI-04 47 41 6 3 3 0 0 88 6 34
2019 FI 42 38 13 5 3 0 0 79 7 317
2019 FI-01 40 34 21 2 3 0 0 73 6 86
2019 FI-02 38 41 13 5 2 0 0 79 7 97
2019 FI-03 48 34 10 4 3 0 0 82 8 91
2019 FI-04 40 45 5 10 0 0 0 85 10 40
2018 FI 43 43 9 4 1 0 0 87 4 272
2018 FI-01 46 41 12 1 0 0 0 87 1 68
2018 FI-02 44 41 9 5 1 0 0 85 6 93
2018 FI-03 41 50 4 4 1 0 0 91 5 74
2018 FI-04 48 38 10 3 0 0 0 86 3 29
2017 FI 43 42 10 2 2 0 0 85 5 308
2017 FI-01 45 39 9 4 3 0 0 84 7 73
2017 FI-02 39 43 12 3 3 0 0 83 5 115
2017 FI-03 44 42 10 1 2 0 0 86 4 81
2017 FI-04 49 49 3 0 0 0 0 97 0 35
2014 FI 50 38 9 3 0 0 0 88 3 319
2014 FI-01 50 36 10 3 0 1 0 87 3 93
2014 FI-02 50 38 10 2 1 0 0 88 3 105
2014 FI-03 42 43 10 5 0 0 0 85 5 79
2014 FI-04 65 32 3 0 0 0 0 97 0 37

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 36 10 2 2 0 0 86 4 316
2020 FI-01 53 36 4 5 2 0 0 89 7 81
2020 FI-02 47 35 14 1 2 1 0 83 3 111
2020 FI-03 52 38 10 0 0 0 0 90 0 89
2020 FI-04 47 38 9 0 6 0 0 85 6 34
2019 FI 37 43 12 6 3 0 0 79 9 323
2019 FI-01 37 37 16 6 3 0 0 74 9 86
2019 FI-02 30 50 13 6 1 0 0 80 7 102
2019 FI-03 47 36 7 5 5 0 0 83 11 92
2019 FI-04 28 50 13 8 3 0 0 78 10 40
2018 FI 39 44 9 5 3 0 0 83 8 273
2018 FI-01 41 41 7 7 3 0 0 82 10 68
2018 FI-02 37 44 11 6 2 0 0 81 9 93
2018 FI-03 42 46 4 4 4 0 0 88 8 74
2018 FI-04 40 43 10 0 7 0 0 83 7 30
2017 FI 35 45 13 5 4 0 0 79 8 308
2017 FI-01 37 39 15 4 5 0 0 76 9 73
2017 FI-02 33 45 12 6 4 0 0 78 10 115
2017 FI-03 34 46 14 2 4 0 0 80 6 81
2017 FI-04 37 54 3 6 0 0 0 91 6 35
2014 FI 31 47 12 6 4 0 0 78 10 320
2014 FI-01 31 43 16 4 5 0 0 74 10 93
2014 FI-02 27 51 8 7 7 0 0 78 13 106
2014 FI-03 25 49 14 10 1 0 0 75 11 79
2014 FI-04 54 41 5 0 0 0 0 95 0 37

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 31 9 3 1 0 0 87 4 317
2020 FI-01 58 30 6 5 1 0 0 88 6 81
2020 FI-02 51 32 13 2 1 1 0 84 3 112
2020 FI-03 65 27 6 2 0 0 0 92 2 89
2020 FI-04 44 44 6 6 0 0 0 88 6 34
2019 FI 50 29 13 4 3 1 0 81 7 322
2019 FI-01 48 30 12 6 2 2 0 80 8 86
2019 FI-02 47 31 18 2 2 1 0 78 4 101
2019 FI-03 58 27 7 2 5 1 0 86 8 92
2019 FI-04 50 25 18 8 0 0 0 75 8 40
2018 FI 47 33 11 4 4 0 0 81 8 269
2018 FI-01 47 28 15 4 6 0 0 75 10 68
2018 FI-02 49 32 9 7 3 0 0 81 10 91
2018 FI-03 51 38 8 1 1 0 0 89 3 73
2018 FI-04 45 31 14 3 7 0 0 76 10 29
2017 FI 39 36 17 4 3 1 0 76 7 307
2017 FI-01 34 35 19 7 5 0 0 69 12 72
2017 FI-02 36 39 17 4 2 2 0 77 6 115
2017 FI-03 43 38 15 2 1 0 0 81 4 81
2017 FI-04 46 31 17 3 0 3 0 79 3 35
2014 FI 29 41 17 7 5 0 0 71 12 320
2014 FI-01 27 42 17 9 5 0 0 69 14 93
2014 FI-02 27 39 20 7 7 1 0 67 13 106
2014 FI-03 27 46 16 6 5 0 0 72 11 79
2014 FI-04 46 41 8 5 0 0 0 86 5 37

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 34 9 3 1 0 0 87 4 313
2020 FI-01 61 27 8 1 4 0 0 87 5 79
2020 FI-02 50 35 12 3 1 0 0 85 4 111
2020 FI-03 57 36 6 2 0 0 0 92 2 90
2020 FI-04 41 44 13 3 0 0 0 84 3 32
2019 FI 46 34 11 5 3 1 0 81 8 323
2019 FI-01 43 36 12 6 3 0 0 79 9 86
2019 FI-02 43 33 16 5 2 1 0 77 7 102
2019 FI-03 53 33 5 2 5 1 0 87 8 92
2019 FI-04 48 30 13 10 0 0 0 78 10 40
2018 FI 43 37 11 5 3 0 0 80 9 269
2018 FI-01 39 33 18 6 4 0 0 72 10 67
2018 FI-02 46 36 7 8 4 0 0 82 12 92
2018 FI-03 50 39 9 0 1 0 0 89 1 74
2018 FI-04 43 36 7 11 4 0 0 79 14 28
2017 FI 36 42 15 5 2 0 0 78 7 308
2017 FI-01 32 38 19 7 4 0 0 70 11 73
2017 FI-02 35 45 13 5 2 0 0 80 7 115
2017 FI-03 40 43 12 4 1 0 0 83 5 81
2017 FI-04 40 40 14 6 0 0 0 80 6 35
2014 FI 30 41 16 8 5 0 0 72 13 320
2014 FI-01 30 37 17 11 5 0 0 67 16 93
2014 FI-02 28 42 17 8 5 0 0 70 13 106
2014 FI-03 27 47 15 6 5 0 0 73 11 79
2014 FI-04 43 43 11 3 0 0 0 86 3 37

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 28 12 5 3 2 0 80 8 318
2020 FI-01 52 26 11 2 6 2 0 80 9 81
2020 FI-02 46 29 12 6 3 4 0 79 9 112
2020 FI-03 60 24 12 2 1 0 0 84 3 90
2020 FI-04 35 38 15 12 0 0 0 74 12 34
2019 FI 39 32 14 7 7 2 0 72 14 322
2019 FI-01 38 34 14 5 6 2 1 75 11 86
2019 FI-02 33 32 14 12 7 3 0 66 19 101
2019 FI-03 45 33 11 3 8 1 0 78 11 92
2019 FI-04 45 28 18 3 8 0 0 73 10 40
2018 FI 39 32 15 10 4 1 0 71 14 270
2018 FI-01 33 33 15 12 7 0 0 66 19 67
2018 FI-02 40 28 15 10 4 2 0 70 14 92
2018 FI-03 47 32 16 4 0 0 0 80 4 74
2018 FI-04 31 41 7 14 7 0 0 72 21 29
2017 FI 31 34 15 10 6 3 0 68 17 308
2017 FI-01 25 38 18 13 5 0 0 63 19 73
2017 FI-02 30 34 13 11 9 3 0 66 21 115
2017 FI-03 32 36 17 6 4 5 0 71 10 81
2017 FI-04 43 29 11 9 6 3 0 74 15 35
2014 FI 28 29 20 13 8 3 0 59 21 320
2014 FI-01 25 26 23 17 8 2 0 51 26 93
2014 FI-02 34 29 12 12 10 2 0 64 23 106
2014 FI-03 20 33 27 11 6 3 0 55 18 79
2014 FI-04 38 27 19 5 3 8 0 71 9 37
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 59 28 8 3 1 1 1 88 4 316
2020 FI-01 59 20 14 2 1 0 4 82 4 81
2020 FI-02 55 30 7 5 1 2 0 87 6 110
2020 FI-03 63 32 3 1 0 0 0 96 1 90
2020 FI-04 59 32 9 0 0 0 0 91 0 34
2019 FI 50 31 11 2 3 0 2 83 5 323
2019 FI-01 42 30 15 3 2 1 6 78 6 86
2019 FI-02 43 39 9 2 4 0 3 85 6 102
2019 FI-03 62 25 9 1 3 0 0 87 4 92
2019 FI-04 58 25 15 3 0 0 0 83 3 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 32 7 2 2 1 0 88 4 316
2020 FI-01 62 30 6 0 2 0 0 91 2 81
2020 FI-02 50 34 7 4 3 3 0 86 7 110
2020 FI-03 59 33 4 1 1 1 0 93 2 90
2020 FI-04 44 32 18 3 3 0 0 76 6 34
2019 FI 49 32 10 5 4 0 0 81 9 321
2019 FI-01 43 40 12 3 2 0 0 83 6 86
2019 FI-02 53 28 10 6 3 0 0 81 9 102
2019 FI-03 54 29 8 5 4 0 0 82 10 91
2019 FI-04 38 33 13 5 10 0 0 72 15 39
2018 FI 45 37 8 5 4 0 0 83 9 271
2018 FI-01 35 38 6 12 7 0 1 75 19 68
2018 FI-02 49 32 11 4 4 0 0 80 9 92
2018 FI-03 51 42 7 0 0 0 0 93 0 74
2018 FI-04 45 34 14 3 3 0 0 79 7 29
2017 FI 46 35 9 6 2 1 1 83 9 308
2017 FI-01 47 30 5 13 0 3 1 80 14 73
2017 FI-02 48 36 7 3 4 0 1 85 8 115
2017 FI-03 37 43 15 5 0 0 0 80 5 81
2017 FI-04 57 29 6 6 3 0 0 86 9 35
2014 FI 41 35 12 8 4 1 0 77 12 320
2014 FI-01 40 32 18 4 5 0 0 72 10 93
2014 FI-02 39 37 10 10 4 0 0 75 14 106
2014 FI-03 37 42 8 9 4 1 0 79 13 79
2014 FI-04 65 22 3 5 3 3 0 89 8 37

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 26 6 3 2 0 0 89 5 317
2020 FI-01 67 27 1 2 2 0 0 94 5 81
2020 FI-02 60 26 9 3 2 0 0 86 5 111
2020 FI-03 66 27 6 2 0 0 0 92 2 90
2020 FI-04 53 24 6 12 6 0 0 76 18 34
2019 FI 52 29 10 4 5 0 0 81 8 323
2019 FI-01 49 35 12 1 3 0 0 84 5 86
2019 FI-02 57 28 9 3 3 0 0 85 6 102
2019 FI-03 58 22 11 4 5 0 0 79 10 92
2019 FI-04 33 38 10 10 10 0 0 70 20 40
2018 FI 47 36 8 6 3 0 0 82 9 272
2018 FI-01 41 32 10 10 6 0 0 74 16 68
2018 FI-02 51 32 9 5 3 0 0 83 9 92
2018 FI-03 49 46 3 3 0 0 0 95 3 74
2018 FI-04 47 23 17 7 7 0 0 70 13 30
2017 FI 52 28 13 4 3 0 0 80 7 307
2017 FI-01 51 29 16 3 1 0 0 80 4 73
2017 FI-02 54 27 11 4 3 1 0 82 6 114
2017 FI-03 47 30 17 5 1 0 0 77 6 81
2017 FI-04 57 26 6 3 9 0 0 83 11 35
2014 FI 49 30 10 6 5 1 0 79 10 320
2014 FI-01 47 31 10 6 6 0 0 78 12 93
2014 FI-02 57 25 8 8 3 0 0 81 10 106
2014 FI-03 33 41 14 5 6 1 0 74 12 79
2014 FI-04 68 22 3 3 3 3 0 92 6 37

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 36 8 3 3 8 0 85 7 318
2020 FI-01 48 33 5 4 4 6 0 87 8 81
2020 FI-02 42 34 10 1 4 10 0 84 5 112
2020 FI-03 42 39 7 3 3 6 0 86 7 90
2020 FI-04 35 38 6 12 0 9 0 81 13 34
2019 FI 29 40 12 6 5 7 0 75 12 320
2019 FI-01 31 38 10 5 6 9 0 77 12 86
2019 FI-02 29 39 12 7 6 8 0 73 14 101
2019 FI-03 30 38 14 7 4 7 0 73 12 90
2019 FI-04 23 55 8 8 5 3 0 79 13 40
2018 FI 32 39 12 8 5 5 0 74 14 272
2018 FI-01 35 35 9 6 7 7 0 76 14 68
2018 FI-02 39 34 10 5 6 5 0 77 13 93
2018 FI-03 24 50 12 8 1 4 0 77 10 74
2018 FI-04 24 38 17 14 7 0 0 62 21 29
2017 FI 29 36 17 8 3 8 0 70 13 308
2017 FI-01 31 33 15 9 3 9 0 70 13 73
2017 FI-02 32 32 15 8 3 10 0 71 13 115
2017 FI-03 21 46 17 9 2 5 0 70 12 81
2017 FI-04 29 31 23 9 6 3 0 62 15 35
2014 FI 24 45 12 8 5 7 0 74 13 319
2014 FI-01 29 37 14 8 6 6 0 70 15 93
2014 FI-02 25 42 12 10 6 6 0 71 16 105
2014 FI-03 14 56 10 9 4 8 0 75 14 79
2014 FI-04 27 57 8 0 3 5 0 89 3 37

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 36 11 5 3 2 0 81 8 317
2020 FI-01 50 36 4 5 5 0 0 86 10 80
2020 FI-02 44 30 17 4 2 3 0 76 6 112
2020 FI-03 43 38 10 3 2 3 0 84 6 90
2020 FI-04 29 50 6 12 3 0 0 79 15 34
2019 FI 32 41 12 7 6 2 1 75 13 320
2019 FI-01 32 39 12 4 8 5 1 75 13 85
2019 FI-02 28 42 13 9 6 2 0 72 15 102
2019 FI-03 39 36 13 8 3 0 1 75 11 90
2019 FI-04 25 58 8 5 5 0 0 83 10 40
2018 FI 31 41 12 6 6 3 0 74 13 270
2018 FI-01 28 39 12 10 7 3 0 69 18 67
2018 FI-02 40 34 12 2 8 4 0 77 10 92
2018 FI-03 25 52 14 7 1 1 0 78 8 73
2018 FI-04 30 40 13 3 10 3 0 72 14 30
2017 FI 30 37 22 7 4 1 0 68 11 307
2017 FI-01 31 27 26 9 5 0 0 59 15 73
2017 FI-02 32 36 19 8 3 2 0 69 12 115
2017 FI-03 24 48 20 5 2 1 0 73 8 81
2017 FI-04 32 35 26 3 3 0 0 68 6 34
2014 FI 20 47 17 9 6 0 0 68 15 320
2014 FI-01 25 37 21 8 10 0 0 61 17 93
2014 FI-02 18 50 13 12 7 0 0 68 19 106
2014 FI-03 14 56 18 8 4 1 0 71 12 79
2014 FI-04 24 51 14 11 0 0 0 76 11 37

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 42 13 5 2 5 0 79 8 316
2020 FI-01 42 42 4 4 4 5 0 88 8 81
2020 FI-02 30 40 15 6 2 7 0 75 9 111
2020 FI-03 30 44 13 6 2 4 0 78 8 89
2020 FI-04 26 50 24 0 0 0 0 76 0 34
2019 FI 23 41 17 7 6 6 0 68 14 317
2019 FI-01 23 43 8 5 10 12 0 74 16 84
2019 FI-02 21 38 19 10 5 7 0 63 16 100
2019 FI-03 30 37 20 6 6 2 0 68 11 90
2019 FI-04 10 55 23 8 3 3 0 67 10 40
2018 FI 25 42 16 8 5 4 0 69 14 273
2018 FI-01 25 40 10 12 9 4 0 68 22 68
2018 FI-02 34 30 16 6 6 6 0 69 14 93
2018 FI-03 16 53 20 7 0 4 0 72 7 74
2018 FI-04 20 53 17 3 7 0 0 73 10 30
2017 FI 20 41 16 13 3 6 1 65 17 306
2017 FI-01 21 37 14 16 4 8 0 63 22 73
2017 FI-02 21 36 18 13 3 8 0 62 18 115
2017 FI-03 18 54 10 14 1 1 1 74 16 79
2017 FI-04 23 37 31 6 3 0 0 60 9 35
2014 FI 14 37 27 12 6 4 0 54 18 319
2014 FI-01 20 30 22 16 6 6 0 52 24 92
2014 FI-02 16 38 26 9 8 2 0 55 18 106
2014 FI-03 6 39 35 14 3 3 0 47 17 79
2014 FI-04 11 57 27 3 0 3 0 69 3 37

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 44 12 6 2 3 0 79 9 317
2020 FI-01 43 41 7 6 2 0 0 84 9 81
2020 FI-02 29 42 13 7 4 4 0 75 11 112
2020 FI-03 28 49 12 6 1 4 0 80 7 90
2020 FI-04 27 52 18 3 0 0 0 79 3 33
2019 FI 22 40 21 10 5 2 0 64 15 321
2019 FI-01 22 42 14 9 7 6 0 68 17 86
2019 FI-02 25 38 19 12 6 1 0 63 18 102
2019 FI-03 23 39 24 9 3 1 0 63 12 90
2019 FI-04 10 50 30 8 3 0 0 60 10 40
2018 FI 23 42 18 10 5 2 0 67 15 273
2018 FI-01 22 43 16 10 9 0 0 65 19 68
2018 FI-02 30 33 16 8 6 6 0 68 15 93
2018 FI-03 20 53 19 8 0 0 0 73 8 74
2018 FI-04 20 47 20 10 3 0 0 67 13 30
2017 FI 19 47 13 14 3 3 0 68 18 308
2017 FI-01 19 47 8 20 4 1 0 67 24 73
2017 FI-02 19 44 12 15 4 5 0 67 20 115
2017 FI-03 15 53 17 12 1 1 0 69 14 81
2017 FI-04 26 46 17 9 3 0 0 71 11 35
2014 FI 15 40 20 15 9 2 0 56 24 320
2014 FI-01 18 36 12 15 15 4 0 56 31 93
2014 FI-02 12 41 20 17 10 0 0 53 27 106
2014 FI-03 9 42 28 19 3 0 0 51 22 79
2014 FI-04 24 51 24 0 0 0 0 76 0 37
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 37 15 6 2 0 0 77 8 317
2020 FI-01 41 36 11 6 4 0 1 78 10 80
2020 FI-02 36 38 17 6 3 1 0 74 9 112
2020 FI-03 48 38 9 6 0 0 0 86 6 90
2020 FI-04 29 38 26 6 0 0 0 68 6 34
2019 FI 30 45 13 8 4 0 0 75 12 321
2019 FI-01 29 44 15 7 2 1 1 75 10 86
2019 FI-02 29 50 11 7 3 0 0 79 10 100
2019 FI-03 33 41 12 7 8 0 0 74 14 92
2019 FI-04 33 35 15 15 3 0 0 68 18 40
2018 FI 30 45 13 6 6 0 0 76 12 272
2018 FI-01 34 39 10 9 7 0 0 73 16 67
2018 FI-02 29 42 14 6 8 1 0 72 14 93
2018 FI-03 31 51 12 3 3 0 0 82 5 74
2018 FI-04 27 57 13 0 3 0 0 83 3 30
2017 FI 24 45 17 7 6 0 0 70 13 308
2017 FI-01 23 46 15 11 5 0 0 69 16 73
2017 FI-02 23 47 17 6 5 1 0 71 11 115
2017 FI-03 26 43 17 6 7 0 0 69 14 81
2017 FI-04 26 46 17 6 6 0 0 71 11 35
2014 FI 24 40 19 8 8 0 1 65 16 319
2014 FI-01 20 35 23 10 11 0 2 55 21 92
2014 FI-02 25 44 15 7 8 0 0 70 15 106
2014 FI-03 25 38 22 10 5 0 0 63 15 79
2014 FI-04 35 43 19 3 0 0 0 78 3 37

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 41 9 6 2 0 0 84 8 316
2020 FI-01 51 35 6 6 1 0 0 86 8 80
2020 FI-02 37 44 9 8 3 0 0 80 11 112
2020 FI-03 47 38 10 3 1 0 0 85 4 89
2020 FI-04 29 56 9 3 3 0 0 85 6 34
2019 FI 29 46 13 8 3 0 0 75 11 319
2019 FI-01 27 45 15 7 5 0 1 73 12 85
2019 FI-02 28 43 16 10 3 0 0 71 13 100
2019 FI-03 35 42 9 10 4 0 0 77 14 92
2019 FI-04 26 62 13 0 0 0 0 87 0 39
2018 FI 29 48 12 7 4 0 0 77 11 272
2018 FI-01 34 43 9 7 6 0 0 78 13 67
2018 FI-02 24 47 17 8 4 0 0 71 12 93
2018 FI-03 28 55 7 7 3 0 0 84 9 74
2018 FI-04 30 50 17 3 0 0 0 80 3 30
2017 FI 26 49 12 8 5 0 0 75 13 308
2017 FI-01 27 48 13 9 3 0 0 75 11 73
2017 FI-02 23 47 11 10 8 1 0 70 18 115
2017 FI-03 27 48 11 7 6 0 0 75 14 81
2017 FI-04 31 60 6 3 0 0 0 91 3 35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 31 9 8 2 0 0 81 10 316
2020 FI-01 58 21 12 5 2 1 0 80 8 81
2020 FI-02 53 34 5 7 2 0 0 86 9 110
2020 FI-03 47 38 8 8 0 0 0 84 8 90
2020 FI-04 26 32 21 12 9 0 0 59 21 34
2019 FI 41 36 12 7 3 0 1 77 11 323
2019 FI-01 38 35 19 2 2 1 2 76 5 86
2019 FI-02 41 39 12 5 3 0 0 80 8 102
2019 FI-03 45 32 9 11 4 0 0 76 15 92
2019 FI-04 38 35 8 15 5 0 0 73 20 40
2018 FI 36 41 13 6 4 0 0 77 10 272
2018 FI-01 32 38 13 9 7 0 0 71 16 68
2018 FI-02 40 36 13 5 4 1 0 77 10 92
2018 FI-03 43 42 11 3 1 0 0 85 4 74
2018 FI-04 23 53 10 7 7 0 0 77 13 30
2017 FI 35 43 11 8 3 0 0 78 10 308
2017 FI-01 38 43 7 8 3 1 0 82 11 73
2017 FI-02 36 41 13 6 3 0 0 77 10 115
2017 FI-03 31 46 12 11 0 0 0 77 11 81
2017 FI-04 31 46 11 6 6 0 0 77 11 35
2014 FI 36 41 11 6 4 1 1 78 11 320
2014 FI-01 38 35 12 8 6 0 1 74 14 93
2014 FI-02 38 43 8 7 4 0 1 82 10 106
2014 FI-03 28 46 14 6 5 1 0 74 12 79
2014 FI-04 46 38 14 0 0 3 0 86 0 37

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 38 8 6 2 0 0 85 7 317
2020 FI-01 58 28 7 2 4 0 0 86 6 81
2020 FI-02 43 40 7 8 2 0 0 83 10 112
2020 FI-03 48 38 10 3 0 0 0 87 3 89
2020 FI-04 26 53 9 12 0 0 0 79 12 34
2019 FI 33 46 8 9 4 0 0 79 13 323
2019 FI-01 35 41 9 9 6 0 0 76 15 86
2019 FI-02 29 47 8 12 4 0 0 76 16 102
2019 FI-03 34 49 5 9 3 0 0 83 12 92
2019 FI-04 35 50 10 3 0 3 0 87 3 40
2018 FI 33 45 10 9 3 0 0 78 12 273
2018 FI-01 35 49 3 7 6 0 0 84 13 68
2018 FI-02 27 46 12 11 4 0 0 73 15 93
2018 FI-03 41 39 11 9 0 0 0 80 9 74
2018 FI-04 37 50 7 7 0 0 0 87 7 30
2017 FI 31 49 9 7 4 0 0 80 11 307
2017 FI-01 31 44 11 8 7 0 0 74 15 73
2017 FI-02 28 54 8 7 4 0 0 82 10 114
2017 FI-03 36 47 9 6 2 0 0 83 9 81
2017 FI-04 31 46 11 11 0 0 0 77 11 35
2014 FI 23 46 11 11 10 0 0 69 20 320
2014 FI-01 21 41 10 12 15 0 1 63 27 93
2014 FI-02 20 45 10 12 12 0 0 65 25 106
2014 FI-03 27 48 11 10 4 0 0 75 14 79
2014 FI-04 32 51 11 3 3 0 0 84 5 37

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 28 10 3 3 2 1 85 5 316
2020 FI-01 59 26 9 1 2 1 1 87 4 81
2020 FI-02 52 32 8 3 3 3 0 86 6 110
2020 FI-03 62 21 9 4 1 2 0 85 6 90
2020 FI-04 26 44 18 0 6 3 3 75 6 34

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 40 11 6 3 1 0 80 8 317
2020 FI-01 43 35 7 10 5 0 0 78 15 81
2020 FI-02 32 41 14 6 3 4 0 77 9 111
2020 FI-03 49 38 9 3 1 0 0 87 4 90
2020 FI-04 24 59 18 0 0 0 0 82 0 34
2019 FI 29 36 18 10 5 2 0 66 16 323
2019 FI-01 33 31 20 7 6 3 0 66 13 86
2019 FI-02 26 36 19 11 6 2 0 64 17 102
2019 FI-03 32 38 13 12 4 1 0 70 16 92
2019 FI-04 23 40 23 13 3 0 0 63 15 40
2018 FI 27 42 15 8 6 1 0 71 14 272
2018 FI-01 29 34 15 9 12 1 0 64 21 68
2018 FI-02 30 38 14 10 6 2 0 69 16 93
2018 FI-03 26 51 19 3 0 1 0 78 3 73
2018 FI-04 23 60 7 7 3 0 0 83 10 30
2017 FI 30 38 16 9 5 2 0 69 14 308
2017 FI-01 33 27 19 13 7 1 0 61 20 73
2017 FI-02 29 40 16 10 4 2 0 70 14 115
2017 FI-03 27 44 17 7 2 1 0 72 10 81
2017 FI-04 34 43 6 6 9 3 0 79 15 35
2014 FI 23 42 14 12 8 1 0 66 20 320
2014 FI-01 23 41 9 17 10 1 0 64 27 93
2014 FI-02 25 38 14 11 10 1 0 64 22 106
2014 FI-03 22 42 22 10 5 0 0 63 15 79
2014 FI-04 16 62 14 8 0 0 0 78 8 37

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 36 14 9 7 2 2 69 17 317
2020 FI-01 35 27 9 11 14 1 4 65 26 81
2020 FI-02 25 38 16 11 7 2 2 65 19 112
2020 FI-03 40 36 13 4 2 2 1 79 7 89
2020 FI-04 12 53 21 6 6 0 3 67 12 34
2019 FI 25 33 16 8 14 2 2 61 23 322
2019 FI-01 28 29 14 9 14 1 4 60 25 85
2019 FI-02 17 31 19 11 18 4 1 51 30 102
2019 FI-03 30 34 17 4 11 1 2 66 16 92
2019 FI-04 30 45 8 10 8 0 0 75 18 40
2018 FI 24 37 15 12 10 2 0 62 23 271
2018 FI-01 21 29 15 15 21 0 0 50 35 68
2018 FI-02 22 37 11 16 11 3 0 61 28 92
2018 FI-03 30 45 19 1 1 3 0 77 3 73
2018 FI-04 30 40 13 10 7 0 0 70 17 30
2017 FI 22 34 16 11 13 2 1 58 26 307
2017 FI-01 19 33 16 11 16 3 1 54 29 73
2017 FI-02 18 32 14 18 14 2 2 52 34 114
2017 FI-03 21 43 17 5 10 2 1 67 15 81
2017 FI-04 40 26 20 3 11 0 0 66 14 35
2014 FI 21 35 17 12 13 1 0 57 26 320
2014 FI-01 13 28 16 20 21 1 0 41 42 93
2014 FI-02 22 37 16 10 14 1 0 59 25 106
2014 FI-03 23 39 15 13 8 1 1 64 21 79
2014 FI-04 32 46 19 0 3 0 0 78 3 37

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 23 12 3 3 0 3 81 7 318
2020 FI-01 60 22 11 1 1 0 4 86 3 81
2020 FI-02 62 19 11 2 4 1 2 83 6 112
2020 FI-03 53 20 16 3 4 0 3 76 8 90
2020 FI-04 38 44 6 9 3 0 0 82 12 34
2019 FI 50 25 14 5 2 2 3 78 8 320
2019 FI-01 56 24 8 2 1 2 6 87 4 85
2019 FI-02 58 25 11 2 2 2 1 85 4 102
2019 FI-03 43 22 17 9 3 1 4 69 13 90
2019 FI-04 25 35 28 10 3 0 0 60 13 40

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 65 19 10 2 2 1 1 86 4 317
2020 FI-01 69 20 5 4 0 1 1 91 4 81
2020 FI-02 63 19 12 2 4 1 0 83 5 111
2020 FI-03 70 14 10 1 1 0 3 87 2 90
2020 FI-04 53 26 18 3 0 0 0 79 3 34
2019 FI 52 24 13 4 3 2 3 79 7 322
2019 FI-01 53 17 19 1 3 2 3 75 5 86
2019 FI-02 54 22 14 4 4 2 1 78 8 102
2019 FI-03 45 29 10 7 3 1 5 79 11 91
2019 FI-04 55 30 10 3 0 3 0 87 3 40

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 76 10 4 2 1 5 1 92 4 317
2020 FI-01 74 10 5 1 2 6 1 91 4 81
2020 FI-02 72 14 5 5 1 5 0 90 6 111
2020 FI-03 80 7 3 1 0 7 2 95 1 90
2020 FI-04 88 6 3 0 3 0 0 94 3 34
2019 FI 69 10 5 4 2 6 3 87 7 321
2019 FI-01 65 9 7 4 5 7 4 83 9 85
2019 FI-02 70 10 6 6 0 5 4 87 6 102
2019 FI-03 71 9 4 4 1 7 3 89 6 91
2019 FI-04 73 13 3 0 8 3 3 89 8 40

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 78 12 2 1 0 2 6 97 1 316
2020 FI-01 78 14 1 0 0 2 5 99 0 81
2020 FI-02 73 15 4 1 0 1 6 95 1 111
2020 FI-03 82 10 0 2 0 1 4 98 2 90
2020 FI-04 85 3 0 3 0 3 6 97 3 33
2019 FI 75 8 1 1 2 2 11 96 3 321
2019 FI-01 78 6 1 1 0 2 12 97 1 86
2019 FI-02 69 13 2 1 1 3 12 95 2 102
2019 FI-03 76 4 1 1 4 0 13 92 6 90
2019 FI-04 83 8 0 0 0 5 5 100 0 40

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 42 10 3 3 0 0 84 6 314
2020 FI-01 39 45 8 3 6 0 0 84 9 80
2020 FI-02 39 39 13 6 4 0 0 78 9 109
2020 FI-03 50 43 6 1 0 0 0 93 1 90
2020 FI-04 35 47 18 0 0 0 0 82 0 34
2019 FI 33 43 13 8 3 0 0 76 11 319
2019 FI-01 31 35 23 6 5 0 0 66 10 86
2019 FI-02 29 46 11 10 2 1 0 77 12 99
2019 FI-03 38 40 10 8 4 0 0 78 12 92
2019 FI-04 33 62 0 5 0 0 0 95 5 39
2018 FI 30 47 12 7 4 0 0 77 11 273
2018 FI-01 26 41 12 10 7 1 1 70 18 68
2018 FI-02 25 47 14 11 3 0 0 72 14 93
2018 FI-03 35 54 9 0 1 0 0 89 1 74
2018 FI-04 43 43 10 0 3 0 0 87 3 30
2017 FI 32 47 8 9 5 0 0 78 13 307
2017 FI-01 23 43 7 18 8 0 1 67 26 73
2017 FI-02 34 47 9 7 3 0 0 81 10 115
2017 FI-03 32 50 9 4 5 0 0 82 9 80
2017 FI-04 40 46 11 3 0 0 0 86 3 35
2014 FI 24 47 14 7 8 0 0 71 15 320
2014 FI-01 21 43 17 8 11 0 0 65 18 93
2014 FI-02 19 50 12 10 8 0 0 69 19 106
2014 FI-03 23 47 20 5 5 0 0 70 10 79
2014 FI-04 46 51 0 3 0 0 0 97 3 37

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 33 10 4 2 0 0 83 6 315
2020 FI-01 40 40 10 5 4 0 1 81 9 80
2020 FI-02 50 28 15 5 2 0 0 78 6 110
2020 FI-03 60 32 4 2 1 0 0 92 3 90
2020 FI-04 50 35 9 3 3 0 0 85 6 34
2019 FI 39 36 14 7 4 0 0 75 11 321
2019 FI-01 38 34 15 5 7 0 1 73 12 86
2019 FI-02 36 40 15 6 3 0 0 76 9 100
2019 FI-03 45 32 11 9 4 0 0 76 13 92
2019 FI-04 35 40 15 8 3 0 0 75 10 40
2018 FI 36 42 12 8 3 0 0 78 11 273
2018 FI-01 40 28 16 12 4 0 0 68 16 68
2018 FI-02 28 49 10 9 3 1 0 78 12 93
2018 FI-03 41 46 9 3 1 0 0 86 4 74
2018 FI-04 43 37 10 7 3 0 0 80 10 30
2017 FI 35 40 16 4 5 0 0 75 9 308
2017 FI-01 32 37 11 8 11 0 1 70 19 73
2017 FI-02 36 43 11 4 4 0 0 80 9 115
2017 FI-03 33 40 23 1 2 0 0 73 4 81
2017 FI-04 46 31 20 3 0 0 0 77 3 35
2014 FI 36 40 14 5 6 0 0 76 11 320
2014 FI-01 36 33 16 3 11 0 0 70 14 93
2014 FI-02 33 43 11 6 7 0 0 76 12 106
2014 FI-03 34 41 16 6 3 0 0 75 9 79
2014 FI-04 43 46 8 3 0 0 0 89 3 37

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 40 10 4 0 0 0 86 4 315
2020 FI-01 55 35 5 5 0 0 0 90 5 80
2020 FI-02 43 38 14 5 1 0 0 81 5 110
2020 FI-03 46 43 8 2 0 0 1 90 2 90
2020 FI-04 29 53 15 3 0 0 0 82 3 34
2019 FI 35 46 12 4 3 0 0 81 7 319
2019 FI-01 35 45 14 2 3 0 0 80 6 86
2019 FI-02 33 48 10 5 3 0 0 82 8 99
2019 FI-03 38 42 11 7 2 0 0 80 9 92
2019 FI-04 33 49 13 3 0 0 3 84 3 39
2018 FI 35 41 12 8 4 0 0 76 12 271
2018 FI-01 39 31 16 6 7 0 0 70 13 67
2018 FI-02 31 44 8 12 5 0 0 75 17 93
2018 FI-03 40 42 12 5 0 0 0 82 5 73
2018 FI-04 40 40 13 3 3 0 0 80 7 30
2017 FI 33 45 12 7 3 0 0 78 10 308
2017 FI-01 35 36 13 11 4 0 1 71 15 73
2017 FI-02 34 45 12 5 3 0 0 79 9 115
2017 FI-03 28 51 12 8 1 0 0 79 9 81
2017 FI-04 37 49 9 0 6 0 0 86 6 35
2014 FI 28 45 14 7 5 0 0 73 13 320
2014 FI-01 27 40 13 9 10 1 1 68 19 93
2014 FI-02 29 39 18 8 7 0 0 68 14 106
2014 FI-03 25 52 14 8 1 0 0 77 9 79
2014 FI-04 35 59 5 0 0 0 0 95 0 37

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 44 16 4 2 3 0 77 6 318
2020 FI-01 35 44 10 5 2 4 0 82 8 81
2020 FI-02 24 46 19 5 2 4 0 73 7 112
2020 FI-03 37 44 12 3 1 2 0 83 5 90
2020 FI-04 29 38 29 3 0 0 0 68 3 34
2019 FI 23 42 19 7 4 5 0 69 11 323
2019 FI-01 24 41 23 2 6 3 0 67 8 86
2019 FI-02 20 46 16 8 4 7 0 71 13 102
2019 FI-03 29 36 18 8 4 4 0 68 13 92
2019 FI-04 15 53 20 10 0 3 0 69 10 40
2018 FI 26 41 16 7 5 4 0 70 13 270
2018 FI-01 28 32 10 15 9 4 1 64 25 68
2018 FI-02 21 48 15 7 5 4 0 72 13 92
2018 FI-03 32 38 24 0 1 6 0 74 1 72
2018 FI-04 30 43 17 7 3 0 0 73 10 30
2017 FI 22 43 22 6 3 4 0 68 9 307
2017 FI-01 21 39 19 9 5 7 0 64 16 73
2017 FI-02 23 42 21 6 3 5 0 68 10 115
2017 FI-03 17 51 25 2 3 1 0 69 5 80
2017 FI-04 29 43 26 3 0 0 0 71 3 35

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 25 8 4 2 0 0 86 6 316
2020 FI-01 71 19 5 1 4 0 0 90 5 79
2020 FI-02 64 24 4 4 3 0 1 89 6 112
2020 FI-03 60 24 11 3 1 0 0 84 4 90
2020 FI-04 26 44 18 12 0 0 0 71 12 34
2019 FI 49 33 9 5 4 0 0 81 10 323
2019 FI-01 47 31 13 7 1 0 1 79 8 86
2019 FI-02 53 26 9 7 5 0 0 79 12 102
2019 FI-03 53 30 5 3 8 0 0 84 11 92
2019 FI-04 35 50 10 3 3 0 0 85 5 40
2018 FI 48 32 10 7 3 0 0 80 10 272
2018 FI-01 49 19 12 13 6 0 1 69 19 68
2018 FI-02 48 34 8 5 4 0 0 83 10 93
2018 FI-03 48 37 11 4 0 0 0 85 4 73
2018 FI-04 50 40 7 3 0 0 0 90 3 30
2017 FI 45 35 9 7 4 0 1 80 11 306
2017 FI-01 41 34 8 11 4 0 1 76 16 73
2017 FI-02 47 33 8 5 4 0 2 82 10 114
2017 FI-03 48 35 10 5 3 0 0 82 8 80
2017 FI-04 37 40 9 9 3 0 3 79 12 35
2014 FI 41 36 10 5 5 0 1 79 11 320
2014 FI-01 41 30 12 5 10 1 2 73 15 93
2014 FI-02 44 35 12 4 4 0 1 80 8 106
2014 FI-03 35 42 9 8 5 0 1 78 13 79
2014 FI-04 49 41 5 5 0 0 0 89 5 37

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 35 14 4 3 0 0 79 7 318
2020 FI-01 59 25 12 1 2 0 0 84 4 81
2020 FI-02 49 35 12 3 1 1 0 85 4 112
2020 FI-03 34 44 12 4 4 0 0 79 9 90
2020 FI-04 18 38 26 15 3 0 0 56 18 34
2019 FI 44 38 12 4 1 0 0 83 6 319
2019 FI-01 53 38 6 2 1 0 0 91 4 85
2019 FI-02 56 33 7 4 0 0 0 89 4 101
2019 FI-03 34 42 17 3 3 0 0 77 7 90
2019 FI-04 18 48 20 13 0 0 3 67 13 40
2018 FI 46 37 10 7 1 0 0 83 8 273
2018 FI-01 62 29 4 1 3 0 0 91 4 68
2018 FI-02 47 38 5 9 0 1 0 86 9 93
2018 FI-03 32 47 12 8 0 0 0 80 8 74
2018 FI-04 37 30 23 10 0 0 0 67 10 30
2017 FI 42 40 12 5 1 0 1 82 6 308
2017 FI-01 50 32 12 4 0 0 1 83 4 73
2017 FI-02 42 41 12 4 2 0 0 83 5 115
2017 FI-03 38 44 11 5 0 0 1 84 5 81
2017 FI-04 31 40 11 11 6 0 0 71 17 35
2014 FI 37 40 16 6 2 0 0 77 8 320
2014 FI-01 42 40 11 4 2 0 1 83 6 93
2014 FI-02 43 36 16 5 0 0 0 79 5 106
2014 FI-03 25 51 15 5 4 0 0 76 9 79
2014 FI-04 22 30 32 14 3 0 0 51 16 37

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 318
2020 FI-01 44 56 81
2020 FI-02 48 52 112
2020 FI-03 46 54 90
2020 FI-04 41 59 34

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 18 6 2 1 4 7 90 3 318
2020 FI-01 62 16 1 4 0 7 10 94 4 81
2020 FI-02 58 18 9 3 1 4 7 86 4 112
2020 FI-03 64 20 8 0 1 2 4 90 1 90
2020 FI-04 68 18 3 3 0 0 9 94 3 34

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 25 41 35 318
2020 FI-01 26 42 32 81
2020 FI-02 21 37 43 112
2020 FI-03 24 48 28 90
2020 FI-04 32 35 32 34
2019 FI 32 32 36 323
2019 FI-01 30 34 36 86
2019 FI-02 28 29 42 102
2019 FI-03 34 37 29 92
2019 FI-04 43 25 33 40
2018 FI 29 40 31 272
2018 FI-01 28 38 34 68
2018 FI-02 32 41 27 92
2018 FI-03 22 41 38 74
2018 FI-04 40 43 17 30
2017 FI 31 34 35 308
2017 FI-01 22 37 40 73
2017 FI-02 37 36 27 115
2017 FI-03 28 31 41 81
2017 FI-04 31 34 34 35
2014 FI 29 38 34 319
2014 FI-01 22 36 42 92
2014 FI-02 34 40 26 106
2014 FI-03 32 32 37 79
2014 FI-04 22 54 24 37

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 10 58 24 3 0 5 78
2020 FI-01 5 57 33 5 0 0 21
2020 FI-02 9 61 22 0 0 9 23
2020 FI-03 14 64 18 5 0 0 22
2020 FI-04 18 45 18 0 0 18 11
2019 FI 10 42 38 1 1 9 104
2019 FI-01 8 42 35 0 0 15 26
2019 FI-02 7 34 41 0 3 14 29
2019 FI-03 10 42 42 3 0 3 31
2019 FI-04 18 53 29 0 0 0 17
2018 FI 11 44 38 3 0 5 80
2018 FI-01 5 47 42 0 0 5 19
2018 FI-02 7 38 45 3 0 7 29
2018 FI-03 25 63 13 0 0 0 16
2018 FI-04 17 33 42 8 0 0 12
2017 FI 8 46 37 4 2 2 95
2017 FI-01 6 49 37 0 8 0 16
2017 FI-02 5 50 36 7 2 0 42
2017 FI-03 13 43 39 4 0 0 23
2017 FI-04 18 36 36 0 0 9 11
2014 FI 10 38 48 2 9999 2 91
2014 FI-01 5 41 54 0 9999 0 20
2014 FI-02 8 42 42 3 9999 6 36
2014 FI-03 16 36 44 4 9999 0 25
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 35 6 2 1 0 0 92 3 316
2020 FI-01 58 34 4 3 3 0 0 91 5 80
2020 FI-02 47 41 9 2 1 0 0 88 3 112
2020 FI-03 67 28 3 1 0 0 0 96 1 89
2020 FI-04 56 35 6 0 0 0 3 94 0 34
2019 FI 40 44 9 4 3 0 0 84 7 319
2019 FI-01 42 40 7 5 5 0 1 83 10 85
2019 FI-02 37 43 14 4 2 0 0 80 6 100
2019 FI-03 46 40 8 3 3 0 0 86 7 91
2019 FI-04 35 58 5 3 0 0 0 93 3 40
2018 FI 47 45 5 2 1 0 0 92 3 272
2018 FI-01 43 46 7 1 3 0 0 88 4 68
2018 FI-02 44 47 5 1 2 0 0 91 3 93
2018 FI-03 49 45 3 3 0 0 0 95 3 73
2018 FI-04 63 33 3 0 0 0 0 97 0 30
2017 FI 35 50 8 4 2 0 0 86 6 306
2017 FI-01 37 45 14 3 1 0 0 82 4 72
2017 FI-02 31 53 5 7 3 1 0 85 10 115
2017 FI-03 36 49 9 4 3 0 0 85 6 80
2017 FI-04 37 57 6 0 0 0 0 94 0 35
2014 FI 34 50 10 4 2 0 0 84 6 320
2014 FI-01 31 48 9 9 3 0 0 79 12 93
2014 FI-02 30 57 9 3 1 0 0 87 4 106
2014 FI-03 29 51 15 4 1 0 0 80 5 79
2014 FI-04 59 38 3 0 0 0 0 97 0 37

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 49 12 2 2 0 0 85 3 318
2020 FI-01 49 38 7 2 2 0 0 88 5 81
2020 FI-02 29 55 12 2 3 0 0 84 4 112
2020 FI-03 39 47 12 2 0 0 0 86 2 90
2020 FI-04 18 62 21 0 0 0 0 79 0 34
2019 FI 29 52 12 4 2 1 0 82 7 321
2019 FI-01 34 51 10 2 2 0 0 85 5 86
2019 FI-02 28 50 14 3 4 1 0 79 7 102
2019 FI-03 31 48 12 5 2 1 0 80 8 91
2019 FI-04 15 72 5 8 0 0 0 87 8 39
2018 FI 29 50 13 5 2 1 0 80 7 270
2018 FI-01 28 46 15 7 4 0 0 74 12 68
2018 FI-02 29 52 9 7 1 2 0 83 8 92
2018 FI-03 32 52 14 1 1 0 0 84 3 73
2018 FI-04 31 45 24 0 0 0 0 76 0 29
2017 FI 27 51 14 6 1 1 0 79 7 308
2017 FI-01 33 43 15 5 1 3 0 77 7 73
2017 FI-02 23 56 16 3 1 1 0 80 4 115
2017 FI-03 29 46 12 12 1 0 0 74 14 81
2017 FI-04 26 66 9 0 0 0 0 91 0 35
2014 FI 24 50 15 8 2 0 0 74 11 320
2014 FI-01 29 48 13 7 2 1 0 78 9 93
2014 FI-02 26 46 13 10 4 0 0 73 14 106
2014 FI-03 14 57 20 6 3 0 0 71 9 79
2014 FI-04 22 51 16 11 0 0 0 73 11 37

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 21 35 25 12 1 1 38 27 317
2020 FI-01 4 17 36 25 19 0 0 43 21 81
2020 FI-02 6 13 38 26 13 3 2 40 21 112
2020 FI-03 8 21 33 29 9 0 0 38 29 89
2020 FI-04 3 50 29 15 0 0 3 15 55 34
2019 FI 7 21 38 23 10 1 1 33 28 323
2019 FI-01 2 14 48 26 6 5 0 33 17 86
2019 FI-02 7 19 35 25 14 0 0 39 25 102
2019 FI-03 10 28 30 20 10 0 2 30 39 92
2019 FI-04 8 23 45 18 8 0 0 25 30 40
2018 FI 7 24 39 21 8 0 1 30 31 271
2018 FI-01 6 21 36 27 9 0 1 36 27 67
2018 FI-02 7 23 37 22 10 1 1 32 30 92
2018 FI-03 8 20 45 19 7 0 1 26 29 74
2018 FI-04 0 43 33 17 7 0 0 23 43 30
2017 FI 7 21 42 22 6 0 2 28 29 307
2017 FI-01 5 15 46 26 5 0 1 32 21 72
2017 FI-02 8 21 38 22 8 1 3 31 30 115
2017 FI-03 6 23 46 22 2 0 0 25 30 81
2017 FI-04 11 29 34 17 9 0 0 26 40 35
2014 FI 10 28 38 16 5 1 2 22 40 320
2014 FI-01 10 21 42 17 4 1 4 23 33 93
2014 FI-02 10 27 38 19 6 0 0 25 38 106
2014 FI-03 13 34 37 9 5 0 3 14 48 79
2014 FI-04 8 38 30 19 3 3 0 22 47 37

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 6 20 40 26 3 2 70 9 317
2020 FI-01 4 4 12 37 38 2 2 79 8 81
2020 FI-02 3 7 27 31 24 6 2 60 11 112
2020 FI-03 2 4 16 50 24 2 1 77 7 90
2020 FI-04 0 15 24 48 9 0 3 59 16 33
2019 FI 5 11 30 33 17 2 2 52 17 322
2019 FI-01 3 12 34 26 19 5 2 48 16 86
2019 FI-02 6 8 34 32 19 2 0 52 14 101
2019 FI-03 7 14 25 36 14 0 4 52 22 92
2019 FI-04 5 13 23 43 18 0 0 60 18 40
2018 FI 4 15 27 33 18 1 2 53 19 270
2018 FI-01 6 13 37 27 13 0 3 42 20 67
2018 FI-02 5 15 22 37 18 2 0 57 21 92
2018 FI-03 1 16 22 36 22 1 1 59 18 73
2018 FI-04 0 13 30 37 17 0 3 55 14 30
2017 FI 6 13 32 29 15 2 3 46 19 306
2017 FI-01 8 11 29 29 15 1 5 48 21 72
2017 FI-02 4 15 33 24 17 4 3 44 21 114
2017 FI-03 4 12 31 33 15 2 2 51 17 81
2017 FI-04 6 11 40 31 11 0 0 43 17 35
2014 FI 10 19 37 22 9 1 2 32 29 320
2014 FI-01 9 15 41 20 9 3 3 31 25 93
2014 FI-02 12 18 33 27 8 0 1 36 30 106
2014 FI-03 10 24 41 15 6 0 4 22 36 79
2014 FI-04 5 19 38 27 11 0 0 38 24 37

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 17 30 25 17 3 2 44 24 315
2020 FI-01 7 11 23 26 28 1 2 56 19 81
2020 FI-02 6 13 27 30 17 4 4 51 20 112
2020 FI-03 6 22 34 23 11 3 0 36 29 87
2020 FI-04 6 29 47 12 3 0 3 15 36 34
2019 FI 9 22 39 19 8 1 2 28 32 322
2019 FI-01 7 26 29 20 13 3 2 35 35 86
2019 FI-02 8 25 35 20 10 1 2 31 34 101
2019 FI-03 11 16 48 17 5 0 2 23 28 92
2019 FI-04 10 25 48 18 0 0 0 18 35 40
2018 FI 8 24 37 21 8 0 2 29 32 273
2018 FI-01 7 28 29 22 10 0 3 33 36 68
2018 FI-02 6 23 39 23 9 0 1 32 29 93
2018 FI-03 9 18 43 20 7 0 3 28 28 74
2018 FI-04 13 30 37 17 3 0 0 20 43 30
2017 FI 9 21 38 20 7 1 4 28 32 306
2017 FI-01 4 14 39 29 9 1 4 40 19 72
2017 FI-02 7 24 32 23 8 1 5 33 33 114
2017 FI-03 12 25 42 11 6 1 2 18 39 81
2017 FI-04 23 17 43 14 3 0 0 17 40 35
2014 FI 12 25 34 17 8 2 3 26 39 317
2014 FI-01 12 14 40 19 6 3 5 28 28 93
2014 FI-02 12 21 30 22 12 1 3 35 34 104
2014 FI-03 14 33 32 13 6 0 3 19 48 79
2014 FI-04 8 47 36 6 0 3 0 6 57 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 10 34 33 17 1 1 50 14 317
2020 FI-01 2 5 19 42 30 2 0 73 8 81
2020 FI-02 3 6 32 39 17 2 1 57 9 111
2020 FI-03 8 14 44 22 11 0 0 33 22 90
2020 FI-04 6 18 53 21 0 0 3 21 24 34
2019 FI 3 11 36 35 13 0 1 49 15 321
2019 FI-01 0 5 28 45 17 1 3 66 5 86
2019 FI-02 3 12 32 37 17 0 0 53 15 101
2019 FI-03 7 12 42 29 9 0 1 38 19 92
2019 FI-04 5 23 44 21 8 0 0 28 28 39
2018 FI 1 15 42 30 11 0 1 41 16 267
2018 FI-01 1 13 38 28 16 0 3 45 15 68
2018 FI-02 1 7 45 34 13 0 0 47 8 89
2018 FI-03 0 21 45 25 8 0 1 33 21 73
2018 FI-04 3 21 34 41 0 0 0 41 24 29
2017 FI 2 15 42 29 10 0 2 39 18 305
2017 FI-01 0 17 32 35 11 0 5 48 18 72
2017 FI-02 3 11 41 33 12 0 2 45 14 113
2017 FI-03 2 19 44 25 10 0 0 35 21 81
2017 FI-04 6 23 54 14 3 0 0 17 29 35
2014 FI 4 19 40 26 9 1 2 36 24 319
2014 FI-01 2 13 37 33 10 2 3 45 16 93
2014 FI-02 5 14 42 25 14 0 0 39 19 105
2014 FI-03 6 24 39 24 5 0 1 29 31 79
2014 FI-04 0 35 49 14 0 3 0 14 36 37

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 18 28 26 21 1 2 49 22 318
2020 FI-01 1 9 30 30 27 0 4 59 10 81
2020 FI-02 5 15 22 28 25 3 2 55 21 112
2020 FI-03 4 26 29 24 16 0 1 40 30 90
2020 FI-04 3 26 41 18 9 0 3 27 30 34
2019 FI 6 17 33 27 13 2 2 41 24 322
2019 FI-01 2 15 33 30 13 3 3 46 19 86
2019 FI-02 6 16 30 26 20 2 1 47 22 101
2019 FI-03 8 18 35 28 9 1 1 38 27 92
2019 FI-04 8 23 43 18 8 0 3 26 31 40
2018 FI 7 21 36 21 12 1 1 34 29 272
2018 FI-01 7 16 36 25 13 0 1 39 24 67
2018 FI-02 5 15 40 24 15 1 0 39 21 93
2018 FI-03 5 30 38 12 12 1 1 25 36 74
2018 FI-04 10 33 20 30 0 0 7 32 46 30
2017 FI 7 23 35 22 8 1 5 31 31 307
2017 FI-01 4 26 28 25 7 2 8 35 33 72
2017 FI-02 8 14 39 20 10 3 6 33 24 115
2017 FI-03 10 30 33 18 9 0 0 27 40 81
2017 FI-04 3 26 40 31 0 0 0 31 29 35
2014 FI 15 27 31 17 6 1 3 24 44 320
2014 FI-01 11 29 29 17 6 2 5 25 43 93
2014 FI-02 16 19 29 25 9 0 1 35 35 106
2014 FI-03 11 39 34 11 1 0 3 13 52 79
2014 FI-04 27 24 38 5 3 3 0 8 53 37

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 12 29 28 22 4 2 53 16 316
2020 FI-01 5 15 20 30 25 4 1 58 21 80
2020 FI-02 3 12 29 23 23 7 4 52 16 111
2020 FI-03 1 9 38 24 24 2 1 51 10 90
2020 FI-04 3 12 29 44 9 0 3 55 15 34
2019 FI 7 22 29 25 13 2 2 40 31 322
2019 FI-01 8 23 26 22 15 3 2 40 33 86
2019 FI-02 5 20 29 29 15 1 2 45 26 101
2019 FI-03 7 22 34 24 11 1 2 36 29 92
2019 FI-04 13 28 23 25 10 0 3 36 41 40
2018 FI 5 22 32 27 13 0 2 41 27 269
2018 FI-01 5 25 37 20 12 0 2 33 30 65
2018 FI-02 5 11 31 37 15 0 1 52 16 93
2018 FI-03 4 23 36 19 15 0 3 35 28 74
2018 FI-04 7 34 10 34 7 0 7 44 44 29
2017 FI 6 22 31 25 11 2 2 38 30 307
2017 FI-01 7 26 30 19 15 0 3 35 34 72
2017 FI-02 5 18 34 24 11 3 3 38 25 115
2017 FI-03 7 27 27 23 11 2 1 36 36 81
2017 FI-04 6 14 34 40 6 0 0 46 20 35
2014 FI 7 17 31 30 10 2 3 42 25 318
2014 FI-01 9 10 27 34 10 5 5 49 21 92
2014 FI-02 8 17 28 32 13 1 1 47 25 105
2014 FI-03 8 22 37 27 5 0 3 32 30 79
2014 FI-04 0 24 43 19 11 0 3 31 25 37

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 13 36 26 18 2 2 46 17 318
2020 FI-01 5 11 21 27 31 2 2 61 17 81
2020 FI-02 3 12 38 26 15 4 4 44 15 112
2020 FI-03 2 16 40 24 17 1 0 42 18 90
2020 FI-04 3 15 53 26 0 0 3 27 18 34
2019 FI 6 16 42 24 8 2 2 33 23 320
2019 FI-01 7 13 41 25 9 1 4 36 21 85
2019 FI-02 5 15 41 26 11 2 1 38 20 101
2019 FI-03 8 15 38 27 7 2 2 36 24 91
2019 FI-04 5 30 53 8 5 0 0 13 35 40
2018 FI 9 16 39 26 8 1 1 35 25 272
2018 FI-01 6 19 35 26 9 1 3 37 26 68
2018 FI-02 9 14 39 27 11 1 0 38 23 93
2018 FI-03 11 12 41 27 5 1 1 34 24 73
2018 FI-04 10 20 43 20 3 0 3 24 31 30
2017 FI 11 17 41 20 7 1 2 29 29 307
2017 FI-01 7 27 33 19 10 0 4 30 36 72
2017 FI-02 11 12 43 21 10 1 3 32 24 115
2017 FI-03 11 17 41 22 6 1 1 29 29 81
2017 FI-04 14 14 54 14 0 3 0 15 29 35
2014 FI 9 20 38 19 10 2 3 30 30 320
2014 FI-01 8 15 33 28 8 4 4 39 25 93
2014 FI-02 10 15 39 16 15 3 2 33 27 106
2014 FI-03 10 32 35 15 5 0 3 21 43 79
2014 FI-04 5 22 51 14 5 3 0 19 28 37

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 14 34 32 17 0 1 50 16 318
2020 FI-01 2 11 26 31 28 0 1 60 14 81
2020 FI-02 4 13 34 36 13 0 1 49 17 112
2020 FI-03 1 13 37 32 17 0 0 49 14 90
2020 FI-04 3 18 47 26 3 0 3 30 21 34
2019 FI 5 13 38 30 12 1 1 42 19 321
2019 FI-01 2 11 42 31 12 1 1 43 13 85
2019 FI-02 5 16 37 27 14 1 1 41 21 101
2019 FI-03 7 11 37 34 11 0 1 45 18 92
2019 FI-04 8 20 38 28 8 0 0 35 28 40

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 44 15 6 2 2 0 77 8 316
2020 FI-01 39 43 6 8 3 1 0 83 10 79
2020 FI-02 29 43 16 6 3 3 0 74 9 112
2020 FI-03 38 43 13 2 1 2 0 83 3 90
2020 FI-04 6 53 32 9 0 0 0 59 9 34
2019 FI 15 48 20 9 4 3 0 66 13 321
2019 FI-01 20 49 16 6 2 6 1 74 9 86
2019 FI-02 9 54 19 10 5 4 0 65 15 102
2019 FI-03 21 46 19 9 4 1 0 68 13 91
2019 FI-04 8 41 36 13 3 0 0 49 15 39

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 27 5 6 3 2 0 86 9 316
2020 FI-01 54 27 6 7 2 2 0 84 10 81
2020 FI-02 55 27 5 5 5 2 0 84 10 110
2020 FI-03 63 23 4 6 0 3 0 90 6 90
2020 FI-04 53 35 3 6 3 0 0 88 9 34
2019 FI 48 28 10 5 6 2 0 78 12 318
2019 FI-01 40 31 13 9 6 1 0 72 15 86
2019 FI-02 47 29 10 6 5 3 0 78 12 98
2019 FI-03 54 25 10 2 8 1 0 80 10 91
2019 FI-04 55 30 8 3 5 0 0 85 8 40
2018 FI 43 38 6 8 4 1 0 81 13 272
2018 FI-01 31 46 9 9 6 0 0 76 15 68
2018 FI-02 45 34 1 12 5 2 0 81 18 93
2018 FI-03 48 36 10 4 1 1 0 85 6 73
2018 FI-04 53 33 7 3 3 0 0 87 7 30
2017 FI 41 37 9 9 3 1 0 79 12 308
2017 FI-01 37 38 15 4 5 0 0 75 10 73
2017 FI-02 41 34 8 14 3 1 0 75 17 115
2017 FI-03 42 39 9 5 2 1 1 84 8 81
2017 FI-04 46 40 6 9 0 0 0 86 9 35
2014 FI 47 33 9 6 4 1 0 81 10 320
2014 FI-01 40 32 15 5 8 0 0 72 13 93
2014 FI-02 47 34 5 9 3 2 0 83 13 106
2014 FI-03 51 32 9 5 3 1 0 83 8 79
2014 FI-04 59 35 5 0 0 0 0 95 0 37

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 63 27 5 4 1 1 0 91 4 318
2020 FI-01 60 26 5 7 0 1 0 88 8 81
2020 FI-02 66 23 4 4 2 1 0 90 5 112
2020 FI-03 67 29 3 1 0 0 0 96 1 90
2020 FI-04 50 41 6 3 0 0 0 91 3 34
2019 FI 49 38 6 4 3 0 0 87 8 320
2019 FI-01 40 47 5 4 5 0 0 87 8 85
2019 FI-02 51 35 7 5 2 0 0 86 7 100
2019 FI-03 53 34 4 4 4 0 0 87 9 92
2019 FI-04 53 38 8 3 0 0 0 90 3 40
2018 FI 49 37 6 5 2 0 0 86 7 271
2018 FI-01 38 40 10 7 3 1 0 79 10 68
2018 FI-02 58 29 4 7 2 0 0 87 9 92
2018 FI-03 47 47 3 3 1 0 0 93 4 73
2018 FI-04 57 33 7 3 0 0 0 90 3 30
2017 FI 40 45 8 5 2 0 0 85 6 308
2017 FI-01 41 46 5 5 3 0 0 87 8 73
2017 FI-02 39 45 7 6 3 0 0 84 9 115
2017 FI-03 41 44 12 2 0 0 0 85 2 81
2017 FI-04 40 49 9 3 0 0 0 89 3 35
2014 FI 45 43 7 3 2 0 0 88 5 320
2014 FI-01 42 47 4 3 3 0 0 89 6 93
2014 FI-02 46 40 8 5 1 0 0 86 6 106
2014 FI-03 41 51 6 1 1 0 0 91 3 79
2014 FI-04 59 30 5 5 0 0 0 89 5 37

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 36 9 3 1 1 0 88 4 317
2020 FI-01 47 38 6 5 2 1 0 86 8 81
2020 FI-02 51 36 8 4 0 1 0 88 4 111
2020 FI-03 59 29 11 1 0 0 0 88 1 90
2020 FI-04 41 50 9 0 0 0 0 91 0 34
2019 FI 43 37 12 4 3 1 0 81 7 320
2019 FI-01 31 42 19 2 2 2 1 76 5 86
2019 FI-02 47 35 10 5 2 1 0 83 7 100
2019 FI-03 50 33 9 4 4 0 0 83 9 92
2019 FI-04 41 44 10 3 3 0 0 85 5 39
2018 FI 39 45 7 5 3 1 0 85 7 271
2018 FI-01 25 53 9 6 6 0 1 79 12 68
2018 FI-02 44 38 8 6 2 2 0 84 9 93
2018 FI-03 50 42 4 3 0 1 0 93 3 72
2018 FI-04 33 50 10 3 3 0 0 83 7 30

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 42 5 3 2 1 0 90 5 318
2020 FI-01 51 36 5 1 4 4 0 90 5 81
2020 FI-02 40 46 8 4 2 0 0 87 5 112
2020 FI-03 57 40 0 0 2 1 0 98 2 90
2020 FI-04 38 47 6 9 0 0 0 85 9 34
2019 FI 42 39 10 4 3 2 0 83 7 320
2019 FI-01 42 40 11 1 4 2 0 84 5 85
2019 FI-02 38 42 12 5 2 2 0 81 7 101
2019 FI-03 51 34 5 4 5 0 0 85 10 92
2019 FI-04 33 41 15 5 3 3 0 76 8 39
2018 FI 43 39 10 2 3 2 0 84 6 269
2018 FI-01 36 42 12 1 7 1 0 79 9 67
2018 FI-02 53 32 8 3 2 2 0 87 6 92
2018 FI-03 44 38 12 0 1 4 0 86 1 73
2018 FI-04 38 52 3 3 3 0 0 90 7 29
2017 FI 40 43 8 4 2 3 0 85 6 308
2017 FI-01 37 44 8 8 1 1 0 82 10 73
2017 FI-02 46 39 7 3 3 3 0 87 5 115
2017 FI-03 31 51 9 2 2 5 0 86 5 81
2017 FI-04 49 34 11 3 3 0 0 83 6 35
2014 FI 39 47 8 2 2 2 0 87 4 320
2014 FI-01 41 41 8 2 5 3 0 84 8 93
2014 FI-02 39 49 8 2 1 2 0 89 3 106
2014 FI-03 35 51 9 1 3 1 0 87 4 79
2014 FI-04 38 51 11 0 0 0 0 89 0 37

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 38 9 3 1 3 0 87 4 315
2020 FI-01 57 26 7 4 2 4 0 86 6 81
2020 FI-02 35 45 12 3 0 6 0 84 3 109
2020 FI-03 54 39 3 2 0 1 0 94 2 90
2020 FI-04 38 44 15 3 0 0 0 82 3 34
2019 FI 44 40 11 2 2 2 0 85 4 322
2019 FI-01 42 44 9 1 2 1 0 87 4 85
2019 FI-02 43 38 14 0 1 4 0 85 1 102
2019 FI-03 51 37 7 4 1 0 0 88 5 92
2019 FI-04 35 43 10 8 5 0 0 78 13 40
2018 FI 42 41 10 1 3 2 0 85 5 270
2018 FI-01 28 43 19 4 4 1 0 72 9 68
2018 FI-02 53 34 5 0 4 3 0 90 4 92
2018 FI-03 44 45 8 0 0 3 0 92 0 73
2018 FI-04 45 45 3 3 3 0 0 90 7 29
2017 FI 38 39 14 3 3 4 0 79 6 307
2017 FI-01 39 40 10 8 3 0 0 80 11 73
2017 FI-02 39 38 16 0 4 4 0 80 4 114
2017 FI-03 33 43 14 1 2 6 0 82 4 81
2017 FI-04 43 31 14 3 3 6 0 79 6 35
2014 FI 38 43 9 3 3 4 0 85 6 320
2014 FI-01 37 41 9 3 5 5 0 82 9 93
2014 FI-02 40 42 9 5 1 4 0 84 6 106
2014 FI-03 33 48 11 1 4 3 0 83 5 79
2014 FI-04 46 46 5 0 0 3 0 94 0 37

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 33 5 2 1 0 0 92 3 317
2020 FI-01 62 30 5 2 1 0 0 91 4 81
2020 FI-02 59 32 5 3 1 0 0 91 4 112
2020 FI-03 63 34 3 0 0 0 0 97 0 89
2020 FI-04 50 41 6 3 0 0 0 91 3 34
2019 FI 55 32 7 3 2 0 0 87 6 323
2019 FI-01 52 33 10 1 3 0 0 85 5 86
2019 FI-02 57 31 6 4 2 0 0 88 6 102
2019 FI-03 58 29 7 3 3 0 0 87 7 92
2019 FI-04 53 35 8 5 0 0 0 88 5 40
2018 FI 51 37 7 2 3 0 0 88 4 269
2018 FI-01 46 35 10 1 6 1 0 82 7 68
2018 FI-02 60 30 6 2 2 0 0 90 4 90
2018 FI-03 51 41 5 3 0 0 0 92 3 74
2018 FI-04 48 41 7 0 3 0 0 90 3 29
2017 FI 50 39 7 2 1 0 0 89 4 307
2017 FI-01 47 40 8 3 3 0 0 87 5 73
2017 FI-02 52 36 7 3 2 1 0 89 4 115
2017 FI-03 49 42 7 1 0 0 0 91 1 80
2017 FI-04 51 43 3 3 0 0 0 94 3 35
2014 FI 45 43 8 2 2 0 0 88 4 320
2014 FI-01 46 40 8 1 4 1 0 87 5 93
2014 FI-02 44 43 7 4 2 0 0 88 6 106
2014 FI-03 41 47 8 1 3 0 1 88 4 79
2014 FI-04 51 38 11 0 0 0 0 89 0 37

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 20 8 4 3 9 3 84 8 318
2020 FI-01 47 22 5 1 6 14 5 85 9 81
2020 FI-02 52 19 13 4 3 10 1 79 7 112
2020 FI-03 63 17 4 6 2 6 2 87 8 90
2020 FI-04 53 26 6 3 0 6 6 90 3 34

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 37 12 3 1 8 0 82 5 317
2020 FI-01 49 30 9 3 3 8 0 85 5 80
2020 FI-02 31 38 19 3 0 10 0 76 3 112
2020 FI-03 47 39 6 1 2 6 0 91 4 90
2020 FI-04 24 44 15 9 0 9 0 74 10 34

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 26 10 6 3 5 2 79 9 317
2020 FI-01 46 30 11 2 4 5 2 81 7 81
2020 FI-02 41 29 11 7 3 8 2 77 11 111
2020 FI-03 59 20 11 4 3 2 0 81 8 90
2020 FI-04 47 29 6 9 3 3 3 81 13 34

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 0 0 18 36 36 9 0 0 80 11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 28 16 8 3 9 8 67 14 316
2020 FI-01 30 24 6 9 8 13 11 70 21 80
2020 FI-02 22 30 18 7 3 12 9 65 13 111
2020 FI-03 33 30 21 6 1 4 4 70 7 90
2020 FI-04 29 29 24 12 3 0 3 61 15 34
2019 FI 21 31 18 12 7 5 5 58 21 320
2019 FI-01 19 25 22 20 7 5 2 47 29 85
2019 FI-02 22 33 18 13 6 7 1 60 21 100
2019 FI-03 24 29 15 5 9 5 12 64 17 92
2019 FI-04 20 48 18 8 5 3 0 69 13 40
2018 FI 18 35 15 11 6 9 6 62 19 271
2018 FI-01 10 36 12 12 12 9 9 56 29 67
2018 FI-02 25 32 13 12 4 10 4 66 19 93
2018 FI-03 14 42 19 7 1 12 4 67 10 73
2018 FI-04 27 30 20 17 3 0 3 59 21 30
2017 FI 25 35 14 10 6 4 6 67 18 308
2017 FI-01 23 39 13 9 7 5 4 68 17 73
2017 FI-02 30 30 10 13 8 4 5 66 23 115
2017 FI-03 20 37 16 7 6 4 10 66 16 81
2017 FI-04 26 37 23 9 3 0 3 65 12 35
2014 FI 29 28 20 6 5 5 6 65 13 320
2014 FI-01 30 25 19 6 4 6 9 65 13 93
2014 FI-02 33 29 20 3 8 4 4 67 11 106
2014 FI-03 25 33 16 9 3 6 8 68 13 79
2014 FI-04 27 24 24 11 5 5 3 56 18 37

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 36 15 7 2 3 1 76 9 317
2020 FI-01 38 37 11 6 2 2 2 79 9 81
2020 FI-02 39 33 14 8 2 4 0 75 10 112
2020 FI-03 43 34 16 4 2 1 0 77 7 89
2020 FI-04 15 53 21 9 0 3 0 70 9 34
2019 FI 21 43 20 7 4 3 2 67 11 319
2019 FI-01 19 44 24 7 2 4 1 65 10 85
2019 FI-02 20 49 19 5 5 1 2 70 10 101
2019 FI-03 26 36 16 9 4 3 4 68 14 91
2019 FI-04 15 49 23 8 3 3 0 66 11 39
2018 FI 27 44 12 10 3 3 1 74 14 270
2018 FI-01 22 44 15 13 4 1 0 67 18 68
2018 FI-02 28 41 9 12 4 5 0 74 17 92
2018 FI-03 27 44 15 7 1 3 3 75 9 73
2018 FI-04 31 48 14 3 0 3 0 82 4 29
2017 FI 32 38 15 9 2 3 1 73 12 308
2017 FI-01 31 28 15 13 5 4 3 64 20 73
2017 FI-02 32 42 14 7 1 3 2 77 8 115
2017 FI-03 25 48 14 11 0 2 0 75 11 81
2017 FI-04 43 26 20 0 6 6 0 73 6 35
2014 FI 30 43 13 9 2 2 1 75 12 320
2014 FI-01 36 37 14 6 3 3 0 76 10 93
2014 FI-02 24 49 12 11 1 1 2 75 13 106
2014 FI-03 27 39 18 10 4 1 1 68 14 79
2014 FI-04 35 49 5 8 0 3 0 86 8 37

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 44 10 4 1 2 0 85 5 315
2020 FI-01 44 36 10 6 1 1 1 82 8 81
2020 FI-02 36 47 10 3 2 3 0 85 5 111
2020 FI-03 44 45 8 3 0 0 0 89 3 89
2020 FI-04 24 55 18 0 0 3 0 81 0 33
2019 FI 31 43 18 3 3 2 0 75 6 323
2019 FI-01 29 42 21 2 2 3 0 73 5 86
2019 FI-02 30 44 15 5 3 3 0 77 8 102
2019 FI-03 37 38 17 1 5 1 0 76 7 92
2019 FI-04 23 50 23 3 3 0 0 73 5 40
2018 FI 34 43 13 5 3 2 0 78 8 269
2018 FI-01 29 38 15 7 7 3 0 70 15 68
2018 FI-02 39 39 11 5 3 2 0 80 9 92
2018 FI-03 32 49 13 3 1 1 0 83 4 71
2018 FI-04 37 43 20 0 0 0 0 80 0 30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 23 17 10 7 14 4 58 21 318
2020 FI-01 30 21 14 9 10 14 4 61 22 81
2020 FI-02 21 24 17 11 5 20 3 57 21 112
2020 FI-03 29 23 18 10 6 10 4 61 18 90
2020 FI-04 15 24 24 9 12 12 6 46 25 34
2019 FI 14 25 20 13 11 13 3 47 29 322
2019 FI-01 18 25 24 7 14 13 0 49 24 85
2019 FI-02 13 26 22 15 8 14 3 47 27 102
2019 FI-03 15 27 14 12 13 13 5 52 31 92
2019 FI-04 10 18 28 20 8 15 3 33 33 40
2018 FI 16 27 23 14 8 9 3 48 25 270
2018 FI-01 16 22 24 18 12 6 1 42 32 67
2018 FI-02 21 28 20 11 9 11 1 56 22 92
2018 FI-03 14 29 26 12 1 14 4 52 17 73
2018 FI-04 7 27 33 13 10 3 7 37 26 30
2017 FI 12 20 26 12 13 11 5 38 30 308
2017 FI-01 18 18 23 9 22 5 4 40 34 73
2017 FI-02 13 17 24 15 10 12 8 38 32 115
2017 FI-03 6 23 32 12 9 15 2 36 25 81
2017 FI-04 11 23 23 11 14 9 9 41 31 35
2014 FI 13 22 19 16 14 13 3 42 35 320
2014 FI-01 13 20 21 13 13 12 8 41 32 93
2014 FI-02 14 26 15 17 15 10 2 46 37 106
2014 FI-03 9 19 23 15 16 16 1 34 38 79
2014 FI-04 19 27 16 22 5 11 0 52 30 37

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 41 2 5 1 0 0 93 6 318
2020 FI-01 64 27 2 4 2 0 0 91 6 81
2020 FI-02 49 44 1 5 1 0 0 93 6 112
2020 FI-03 52 42 1 4 0 0 0 94 4 90
2020 FI-04 32 59 3 6 0 0 0 91 6 34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 37 8 3 1 0 1 88 4 317
2020 FI-01 63 23 7 4 2 0 0 86 6 81
2020 FI-02 50 39 5 4 1 0 1 90 5 112
2020 FI-03 50 37 8 3 1 0 1 88 4 90
2020 FI-04 27 58 15 0 0 0 0 85 0 33
2019 FI 39 40 7 9 5 0 0 79 14 322
2019 FI-01 47 37 6 6 5 0 0 84 10 86
2019 FI-02 41 42 6 9 2 0 0 83 11 102
2019 FI-03 40 37 7 9 8 0 0 77 16 91
2019 FI-04 18 45 13 18 8 0 0 63 25 40
2017 FI 39 34 7 10 10 0 0 73 20 307
2017 FI-01 45 32 4 10 10 0 0 77 19 72
2017 FI-02 42 35 6 11 6 0 0 76 17 115
2017 FI-03 37 38 9 7 9 0 0 75 16 81
2017 FI-04 23 29 11 9 29 0 0 51 37 35
2014 FI 44 37 8 8 3 0 0 81 11 320
2014 FI-01 50 32 4 10 3 0 0 83 13 93
2014 FI-02 48 33 10 6 2 0 1 82 8 106
2014 FI-03 39 42 10 5 4 0 0 81 9 79
2014 FI-04 30 46 8 11 5 0 0 76 16 37

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 34 4 3 2 0 1 91 4 315
2020 FI-01 67 23 4 4 2 0 0 90 6 81
2020 FI-02 57 32 5 3 2 0 1 90 5 111
2020 FI-03 55 38 3 1 1 0 1 94 2 89
2020 FI-04 36 55 6 3 0 0 0 91 3 33
2019 FI 50 37 6 4 2 0 0 88 6 321
2019 FI-01 54 35 5 4 2 0 0 89 6 85
2019 FI-02 45 42 9 4 1 0 0 86 5 101
2019 FI-03 53 30 7 5 4 0 0 84 10 92
2019 FI-04 48 45 3 3 0 3 0 95 3 40
2017 FI 48 40 5 4 3 0 0 88 7 305
2017 FI-01 46 37 4 7 5 0 0 84 12 72
2017 FI-02 52 39 5 1 4 0 0 90 4 114
2017 FI-03 46 45 4 2 3 0 0 91 5 80
2017 FI-04 43 37 11 9 0 0 0 80 9 35
2014 FI 40 45 8 6 2 0 0 85 7 320
2014 FI-01 40 43 6 8 2 0 1 83 10 93
2014 FI-02 38 46 10 4 2 0 0 84 6 106
2014 FI-03 38 49 5 6 1 0 0 87 8 79
2014 FI-04 51 32 11 5 0 0 0 84 5 37

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 77 19 1 2 1 0 0 97 2 317
2020 FI-01 84 15 0 0 1 0 0 99 1 80
2020 FI-02 79 19 1 1 1 0 0 97 2 112
2020 FI-03 79 16 0 4 0 1 0 96 4 90
2020 FI-04 56 38 6 0 0 0 0 94 0 34
2017 FI 65 29 5 1 1 0 0 94 2 308
2017 FI-01 66 29 4 0 1 0 0 95 1 73
2017 FI-02 68 29 2 2 0 0 0 97 2 115
2017 FI-03 63 27 7 1 1 0 0 90 2 81
2017 FI-04 54 31 9 3 0 0 3 88 3 35
2014 FI 64 28 3 2 2 0 1 92 4 320
2014 FI-01 71 20 1 5 2 0 1 91 8 93
2014 FI-02 62 30 4 0 2 1 1 94 2 106
2014 FI-03 61 30 4 4 1 0 0 91 5 79
2014 FI-04 57 38 3 0 3 0 0 95 3 37

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 23 16 5 1 4 3 77 6 317
2020 FI-01 57 12 15 6 0 4 6 77 7 81
2020 FI-02 50 24 14 3 1 5 3 80 4 111
2020 FI-03 46 29 14 4 1 4 1 79 6 90
2020 FI-04 32 26 29 12 0 0 0 59 12 34
2019 FI 36 30 15 8 4 2 5 71 12 323
2019 FI-01 38 29 13 3 5 2 9 76 9 86
2019 FI-02 38 26 14 5 4 5 8 74 10 102
2019 FI-03 38 35 13 11 3 0 0 73 14 92
2019 FI-04 23 33 28 15 3 0 0 55 18 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 318
2020 FI-02 11 89 112
2020 FI-03 6 94 90
2019 FI 11 89 323
2019 FI-01 13 87 86
2019 FI-02 9 91 102
2019 FI-03 11 89 92
2019 FI-04 15 85 40
2018 FI 8 92 271
2018 FI-02 8 92 92
2018 FI-03 7 93 74

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 58 42 26
2019 FI 35 65 37
2019 FI-01 45 55 11
2018 FI 52 48 23

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 26
2020 FI-02 42 58 12
2019 FI 76 24 37
2018 FI 57 43 23

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 26
2020 FI-02 0 100 12
2019 FI 0 100 37
2019 FI-01 0 100 11
2019 FI-03 0 100 10
2018 FI 0 100 23

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 26
2020 FI-02 0 100 12
2019 FI 0 100 37
2019 FI-01 0 100 11
2019 FI-03 0 100 10
2018 FI 0 100 23

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 26
2020 FI-02 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 26
2020 FI-02 50 50 12
2019 FI 38 62 37
2019 FI-01 55 45 11
2018 FI 30 70 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 38 62 26
2019 FI 49 51 37
2019 FI-01 55 45 11
2018 FI 48 52 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 38 62 26
2020 FI-02 42 58 12
2019 FI 57 43 37
2019 FI-01 45 55 11
2018 FI 65 35 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 26
2020 FI-02 42 58 12
2019 FI 35 65 37
2019 FI-01 45 55 11
2018 FI 35 65 23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 26
2020 FI-02 58 42 12
2019 FI 27 73 37
2018 FI 43 57 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 62 38 26
2020 FI-02 50 50 12
2019 FI 65 35 37
2018 FI 52 48 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 26
2020 FI-02 50 50 12
2019 FI 27 73 37
2019 FI-01 45 55 11
2018 FI 26 74 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 26
2020 FI-02 0 100 12
2019 FI 0 100 37
2019 FI-01 0 100 11
2019 FI-03 0 100 10
2018 FI 0 100 23

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 23

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 26
2020 FI-02 50 50 12
2019 FI 43 57 37
2019 FI-01 45 55 11
2019 FI-03 50 50 10
2018 FI 57 43 23

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 35 65 26
2019 FI 14 86 37

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 23 77 26
2019 FI 19 81 37

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 73 27 26
2019 FI 47 53 36
2019 FI-01 55 45 11
2018 FI 65 35 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 27 73 26
2019 FI 39 61 36

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 19 81 26
2019 FI 28 72 36

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 19 81 36

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 36
2019 FI-01 0 100 11
2019 FI-03 0 100 10
2018 FI 0 100 23

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 23 77 26
2019 FI 25 75 36
2019 FI-03 50 50 10
2018 FI 22 78 23

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 19 81 36

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 25 75 36
2018 FI 39 61 23

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 22 78 23

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 23

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 17 83 36
2019 FI-01 0 100 11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 14 86 36
2018 FI 0 100 23

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 14 86 36

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 31 69 36

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 42 58 36
2019 FI-01 45 55 11
2019 FI-03 50 50 10
2018 FI 35 65 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 36
2019 FI-01 0 100 11
2019 FI-03 0 100 10
2018 FI 0 100 23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 36 64 36
2019 FI-01 55 45 11
2019 FI-03 50 50 10
2018 FI 65 35 23

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 17 83 36

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 16 12 5 4 38 9 59 18 317
2020 FI-01 16 18 8 8 8 34 10 60 27 80
2020 FI-02 12 14 17 4 4 40 10 52 14 112
2020 FI-03 20 19 9 4 3 37 8 70 14 90
2020 FI-04 15 9 18 3 3 41 12 50 13 34
2019 FI 14 14 15 6 5 32 13 52 20 320
2019 FI-01 18 12 19 4 6 25 18 51 16 85
2019 FI-02 12 16 12 7 4 42 8 55 22 102
2019 FI-03 18 8 13 6 6 33 17 51 22 90
2019 FI-04 8 25 20 8 5 23 13 50 19 40
2018 FI 12 17 20 4 2 35 10 53 11 269
2018 FI-01 16 15 25 4 4 28 6 48 14 67
2018 FI-02 13 10 21 2 2 40 12 48 9 91
2018 FI-03 7 26 15 5 0 39 8 62 10 74
2018 FI-04 14 21 17 3 0 24 21 63 6 29
2017 FI 13 17 18 5 3 34 10 54 14 307
2017 FI-01 18 17 15 5 7 29 9 56 20 73
2017 FI-02 11 20 17 6 2 33 11 56 14 114
2017 FI-03 11 14 22 1 4 39 9 48 10 81
2017 FI-04 14 14 11 6 0 37 17 63 13 35
2014 FI 11 11 12 4 3 45 15 53 17 320
2014 FI-01 9 11 11 3 3 46 17 53 18 93
2014 FI-02 14 9 10 3 4 48 11 58 16 106
2014 FI-03 6 14 15 5 3 43 14 47 18 79
2014 FI-04 16 5 16 5 0 35 22 50 13 37

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 32 12 6 2 10 1 77 9 316
2020 FI-01 43 30 5 8 5 10 0 81 14 80
2020 FI-02 32 32 15 6 2 11 1 73 9 111
2020 FI-03 42 31 12 3 1 9 1 81 5 90
2020 FI-04 24 38 21 6 0 12 0 70 7 34
2019 FI 31 34 16 3 3 11 2 75 7 322
2019 FI-01 30 33 14 3 3 14 2 75 8 86
2019 FI-02 29 39 12 5 2 13 1 78 8 101
2019 FI-03 38 27 21 1 4 8 1 71 6 92
2019 FI-04 25 43 23 0 3 5 3 73 3 40
2018 FI 29 38 17 4 3 8 1 74 8 269
2018 FI-01 30 34 18 4 6 7 0 69 11 67
2018 FI-02 33 34 10 6 3 11 2 78 10 90
2018 FI-03 26 42 24 1 0 7 0 72 1 74
2018 FI-04 30 37 20 3 0 7 3 74 4 30
2017 FI 30 34 16 4 2 12 2 74 7 308
2017 FI-01 30 26 18 7 5 13 0 65 14 73
2017 FI-02 30 40 10 3 2 14 3 83 5 115
2017 FI-03 27 36 21 5 1 9 1 70 7 81
2017 FI-04 34 31 23 0 0 9 3 74 0 35
2014 FI 21 28 21 4 3 21 2 63 10 320
2014 FI-01 20 23 20 5 5 24 3 59 14 93
2014 FI-02 24 28 25 3 3 17 1 63 7 106
2014 FI-03 15 33 16 5 3 28 0 67 11 79
2014 FI-04 22 35 24 5 0 11 3 66 6 37

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 6 94 317
2020 FI-02 8 92 111
2020 FI-03 6 94 90
2019 FI 8 92 323
2019 FI-02 9 91 102
2019 FI-03 9 91 92
2018 FI 7 93 273
2018 FI-01 9 91 68
2018 FI-02 6 94 93

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 19
2019 FI 36 64 25
2018 FI 33 67 18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 80 20 25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2018 FI 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 25
2018 FI 0 100 18

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 58 42 19
2019 FI 44 56 25
2018 FI 61 39 18

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 32 68 19
2018 FI 33 67 18

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 53 47 19
2018 FI 39 61 18

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 25

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 47 53 19
2019 FI 20 80 25
2018 FI 33 67 18

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 26 74 19
2019 FI 24 76 25
2018 FI 28 72 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 25
2018 FI 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 25
2018 FI 0 100 18

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 25

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 20 80 25
2018 FI 28 72 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2018 FI 0 100 18

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 25
2018 FI 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 24 76 25

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 24 76 25

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 24 76 25
2018 FI 28 72 18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 25
2018 FI 0 100 18

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 68 32 19
2019 FI 48 52 25
2018 FI 67 33 18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 23

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 23
2018 FI 0 100 18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 23
2018 FI 0 100 18

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 18

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 22 78 23
2018 FI 0 100 18

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 43 57 23

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 19
2019 FI 52 48 23
2018 FI 56 44 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 19
2019 FI 0 100 23
2018 FI 0 100 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 63 37 19
2019 FI 74 26 23
2018 FI 67 33 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 13 15 4 3 38 9 59 13 317
2020 FI-01 20 19 6 2 6 36 11 72 16 81
2020 FI-02 13 13 21 4 2 39 9 50 10 112
2020 FI-03 24 11 11 6 1 40 7 66 13 89
2020 FI-04 15 9 26 3 0 38 9 44 6 34
2019 FI 15 14 16 5 2 36 11 55 14 323
2019 FI-01 16 15 19 3 2 30 14 56 10 86
2019 FI-02 12 16 16 6 2 42 7 54 15 102
2019 FI-03 18 9 15 4 3 36 14 54 15 92
2019 FI-04 10 18 18 5 3 35 13 52 14 40
2018 FI 14 14 21 3 3 37 9 52 9 272
2018 FI-01 18 9 29 3 3 31 7 43 10 68
2018 FI-02 17 9 18 3 3 39 11 51 13 93
2018 FI-03 8 22 18 1 0 42 8 61 3 73
2018 FI-04 17 20 17 3 7 27 10 58 16 30
2017 FI 16 14 19 0 3 39 8 57 6 308
2017 FI-01 22 17 15 1 5 36 4 64 11 73
2017 FI-02 16 18 19 0 2 36 10 62 3 115
2017 FI-03 10 6 26 0 2 47 9 36 6 81
2017 FI-04 14 17 9 0 0 46 14 79 0 35
2014 FI 11 9 16 1 2 46 15 50 8 320
2014 FI-01 12 13 14 0 4 43 14 57 10 93
2014 FI-02 10 7 14 3 1 50 15 49 11 106
2014 FI-03 8 8 20 0 1 48 15 41 3 79
2014 FI-04 19 8 16 3 0 38 16 59 6 37

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 31 14 3 2 10 1 78 6 318
2020 FI-01 44 30 10 5 5 6 0 79 11 81
2020 FI-02 33 29 19 3 1 14 1 74 4 112
2020 FI-03 48 29 9 2 1 10 1 86 4 90
2020 FI-04 24 41 26 0 0 9 0 71 0 34
2019 FI 32 32 19 3 2 10 2 72 6 322
2019 FI-01 33 31 20 2 1 12 1 73 4 85
2019 FI-02 28 33 18 5 2 13 1 72 8 102
2019 FI-03 37 27 23 2 3 5 2 69 6 92
2019 FI-04 33 40 13 3 3 8 3 81 6 40
2018 FI 31 32 19 4 2 11 1 72 6 271
2018 FI-01 30 27 25 4 3 10 0 63 8 67
2018 FI-02 37 29 13 4 3 12 2 76 9 93
2018 FI-03 27 41 19 1 0 11 0 77 2 73
2018 FI-04 30 30 20 7 0 10 3 69 8 30
2017 FI 32 33 16 2 2 13 1 77 5 307
2017 FI-01 34 27 18 4 4 12 0 70 9 72
2017 FI-02 36 32 14 2 1 13 2 81 3 115
2017 FI-03 24 39 15 1 2 16 2 77 5 81
2017 FI-04 34 37 17 3 0 9 0 78 3 35
2014 FI 23 31 14 2 2 26 2 75 5 320
2014 FI-01 21 26 15 1 4 30 2 70 8 93
2014 FI-02 25 31 16 3 1 22 2 74 5 106
2014 FI-03 19 34 10 1 1 32 3 81 4 79
2014 FI-04 22 38 14 3 0 22 3 79 4 37

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 316
2020 FI-01 10 90 80
2020 FI-02 4 96 111
2020 FI-03 3 97 90
2020 FI-04 3 97 34

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 318
2020 FI-01 10 90 81
2020 FI-02 10 90 112
2020 FI-03 4 96 90
2020 FI-04 9 91 34
2019 FI 15 85 323
2019 FI-01 14 86 86
2019 FI-02 21 79 102
2019 FI-03 13 87 92
2019 FI-04 8 93 40
2017 FI 16 84 308
2017 FI-01 19 81 73
2017 FI-02 16 84 115
2017 FI-03 20 80 81
2014 FI 16 84 319
2014 FI-01 18 82 93
2014 FI-02 22 78 106
2014 FI-03 9 91 78

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 31 69 26
2020 FI-02 55 45 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 92 8 26
2020 FI-02 91 9 11
2019 FI 77 23 48
2019 FI-02 71 29 21
2017 FI 76 24 50
2017 FI-01 72 28 14
2017 FI-02 72 28 18
2017 FI-03 81 19 16
2014 FI 76 24 49
2014 FI-01 71 29 17
2014 FI-02 77 23 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 25 8 8 0 0 0 83 8 24
2020 FI-02 50 20 20 10 0 0 0 70 10 10
2019 FI 62 24 0 8 5 0 0 86 14 37
2019 FI-02 40 47 0 7 7 0 0 87 13 15
2017 FI 49 32 8 10 0 0 0 82 10 38
2017 FI-01 58 32 0 10 0 0 0 90 10 10
2017 FI-02 46 24 15 15 0 0 0 69 15 13
2017 FI-03 54 38 0 8 0 0 0 92 8 13
2014 FI 57 32 5 3 3 0 0 89 5 37
2014 FI-01 58 33 0 0 8 0 0 92 8 12
2014 FI-02 59 35 6 0 0 0 0 94 0 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 31 10 4 1 1 3 84 5 318
2020 FI-01 49 35 5 2 1 2 5 91 4 81
2020 FI-02 47 29 12 5 1 2 4 81 7 112
2020 FI-03 56 24 13 6 0 0 1 81 6 90
2020 FI-04 41 47 6 3 0 0 3 91 3 34
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 36 11 4 2 3 0 83 6 316
2020 FI-01 46 36 6 5 4 4 0 85 9 81
2020 FI-02 48 36 9 2 1 5 0 88 3 111
2020 FI-03 47 34 12 2 2 1 1 83 5 89
2020 FI-04 26 41 24 9 0 0 0 68 9 34

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 41 10 4 0 1 0 86 4 317
2020 FI-01 47 43 5 2 0 2 0 92 3 81
2020 FI-02 40 45 9 5 0 1 0 86 5 112
2020 FI-03 48 38 12 1 0 1 0 87 1 90
2020 FI-04 42 33 18 6 0 0 0 76 6 33

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 41 12 4 0 1 0 84 4 315
2020 FI-01 49 40 6 2 0 2 0 91 3 81
2020 FI-02 36 45 14 4 0 1 0 81 5 112
2020 FI-03 45 39 11 3 0 1 0 85 3 88
2020 FI-04 36 42 18 3 0 0 0 79 3 33

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 39 17 4 1 1 1 78 5 315
2020 FI-01 43 31 15 6 1 1 2 77 8 81
2020 FI-02 32 43 20 3 0 1 2 77 3 110
2020 FI-03 42 41 11 3 2 0 0 83 6 90
2020 FI-04 30 39 27 3 0 0 0 70 3 33

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 37 9 1 0 2 1 90 1 316
2020 FI-01 49 36 10 1 0 4 0 88 1 81
2020 FI-02 47 39 8 2 1 3 1 89 3 111
2020 FI-03 57 36 6 0 0 1 1 94 0 90
2020 FI-04 42 42 15 0 0 0 0 85 0 33

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 22 2 0 0 4 1 97 0 316
2020 FI-01 69 19 2 0 0 6 4 97 0 81
2020 FI-02 68 24 2 1 0 5 0 97 1 112
2020 FI-03 79 18 2 0 0 1 0 98 0 89
2020 FI-04 70 30 0 0 0 0 0 100 0 33

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 30 5 1 0 1 0 94 1 317
2020 FI-01 67 21 7 2 1 1 0 89 4 81
2020 FI-02 66 26 4 1 0 3 0 94 1 112
2020 FI-03 61 36 3 0 0 0 0 97 0 89
2020 FI-04 44 53 3 0 0 0 0 97 0 34

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 31 8 6 2 1 1 84 8 315
2020 FI-01 53 32 5 4 2 1 2 88 6 81
2020 FI-02 54 27 8 5 5 2 0 82 9 109
2020 FI-03 51 32 9 7 0 1 0 84 7 90
2020 FI-04 41 38 9 9 0 0 3 82 9 34

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 65 27 5 1 1 1 0 93 2 317
2020 FI-01 69 22 4 2 2 0 0 91 5 81
2020 FI-02 68 23 5 1 0 3 0 94 1 111
2020 FI-03 66 29 6 0 0 0 0 94 0 90
2020 FI-04 47 41 6 3 0 0 3 91 3 34

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 99 1 116
2020 FI-02 100 0 14
2020 FI-03 100 0 68
2020 FI-04 97 3 34

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 45 20 12 4 1 0 63 17 115
2020 FI-02 0 57 21 21 0 0 0 57 21 14
2020 FI-03 22 44 18 9 6 1 0 67 15 68
2020 FI-04 15 42 24 15 3 0 0 58 18 33

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 38 7 1 1 1 0 91 2 318
2020 FI-01 49 41 5 2 2 0 0 90 5 81
2020 FI-02 52 39 5 1 0 3 0 94 1 112
2020 FI-03 59 31 7 1 1 0 1 91 2 90
2020 FI-04 38 50 12 0 0 0 0 88 0 34
2019 FI 41 40 12 4 1 1 0 82 5 321
2019 FI-01 34 46 11 6 1 2 0 82 7 85
2019 FI-02 43 38 14 2 1 2 0 83 3 102
2019 FI-03 49 33 11 4 2 0 0 82 7 91
2019 FI-04 33 53 10 5 0 0 0 85 5 40
2018 FI 38 40 16 2 1 3 0 80 4 272
2018 FI-01 28 43 19 4 3 3 0 73 8 68
2018 FI-02 41 36 15 1 2 4 0 81 3 92
2018 FI-03 42 41 16 0 0 1 0 84 0 74
2018 FI-04 40 43 10 3 0 0 3 86 3 30
2017 FI 33 43 15 4 3 2 0 78 6 308
2017 FI-01 32 39 18 5 3 4 0 73 8 73
2017 FI-02 30 47 13 3 3 3 1 80 6 115
2017 FI-03 38 42 14 2 2 1 0 81 5 81
2017 FI-04 34 46 14 3 3 0 0 80 6 35

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 30 10 10 5 1 1 74 15 316
2020 FI-01 41 36 6 10 5 1 1 78 15 81
2020 FI-02 43 27 14 10 5 1 0 71 15 111
2020 FI-03 48 26 10 11 3 1 0 75 15 89
2020 FI-04 29 41 12 6 9 0 3 73 15 34

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 29 11 3 2 3 1 84 5 317
2020 FI-01 50 30 5 4 4 5 3 86 8 80
2020 FI-02 50 31 10 3 1 4 1 86 4 112
2020 FI-03 57 27 16 1 0 0 0 83 1 90
2020 FI-04 41 29 15 6 3 6 0 75 9 34

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 36 10 6 3 2 1 80 9 318
2020 FI-01 42 37 5 9 4 4 0 82 13 81
2020 FI-02 38 41 13 4 3 2 1 81 6 112
2020 FI-03 50 32 8 6 3 0 1 83 9 90
2020 FI-04 35 32 21 6 3 3 0 70 9 34
2019 FI 28 41 15 10 4 1 0 70 14 323
2019 FI-01 28 42 15 9 3 1 1 71 13 86
2019 FI-02 27 40 16 9 5 3 0 70 14 102
2019 FI-03 33 38 13 12 4 0 0 71 16 92
2019 FI-04 25 50 13 10 3 0 0 75 13 40
2018 FI 28 45 15 6 5 1 0 74 11 273
2018 FI-01 29 37 19 6 7 1 0 67 13 68
2018 FI-02 34 40 15 5 3 2 0 76 9 93
2018 FI-03 24 53 14 7 3 0 0 77 9 74
2018 FI-04 20 57 7 3 10 0 3 79 14 30
2017 FI 19 48 16 10 4 2 0 69 15 307
2017 FI-01 21 49 11 14 5 0 0 70 19 72
2017 FI-02 22 42 22 8 4 3 0 65 13 115
2017 FI-03 15 56 15 10 2 2 0 72 13 81
2017 FI-04 17 57 9 14 3 0 0 74 17 35

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 43 19 8 2 4 0 70 10 115
2020 FI-02 8 69 8 8 0 8 0 83 8 13
2020 FI-03 29 40 22 4 0 4 0 72 5 68
2020 FI-04 18 41 18 15 6 3 0 61 21 34
2019 FI 16 40 18 7 3 5 10 66 12 119
2019 FI-02 26 47 5 0 5 5 11 88 6 19
2019 FI-03 16 36 20 7 3 7 11 64 12 61
2019 FI-04 11 46 22 11 3 0 8 62 15 37

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 23 10 7 5 0 2 78 12 318
2020 FI-01 56 19 12 6 6 0 1 75 13 81
2020 FI-02 52 24 10 8 5 0 1 77 14 112
2020 FI-03 54 24 10 3 6 0 2 81 9 90
2020 FI-04 53 26 3 12 0 0 6 84 13 34

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 30 21 9 8 0 1 62 17 316
2020 FI-01 33 27 14 16 7 0 2 62 24 81
2020 FI-02 30 35 21 5 7 0 2 66 13 111
2020 FI-03 31 27 26 8 9 0 0 58 17 90
2020 FI-04 30 30 24 6 9 0 0 61 15 33
2019 FI 18 32 23 12 12 1 2 51 25 323
2019 FI-01 14 29 26 15 14 1 1 44 30 86
2019 FI-02 17 32 28 10 9 1 3 51 19 102
2019 FI-03 22 33 17 12 15 0 1 55 27 92
2019 FI-04 20 33 18 13 13 0 5 55 26 40
2018 FI 18 23 28 14 14 0 3 42 29 269
2018 FI-01 21 19 26 13 18 1 1 41 32 68
2018 FI-02 19 25 25 18 11 0 2 45 30 93
2018 FI-03 15 23 34 8 15 0 4 40 25 71
2018 FI-04 17 30 27 10 13 0 3 48 24 30
2017 FI 21 20 23 16 17 0 3 43 34 308
2017 FI-01 18 26 17 16 20 0 4 45 37 73
2017 FI-02 22 15 26 17 16 0 4 38 34 115
2017 FI-03 20 26 19 18 15 1 1 47 34 81
2017 FI-04 29 17 34 6 14 0 0 46 20 35

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 32 24 13 9 0 0 55 21 317
2020 FI-01 35 33 21 9 2 0 0 68 11 81
2020 FI-02 26 37 22 11 4 0 0 63 15 112
2020 FI-03 12 30 29 16 12 0 1 43 28 90
2020 FI-04 9 21 24 21 24 0 0 30 45 33
2019 FI 22 33 24 17 4 0 0 55 21 323
2019 FI-01 27 34 24 12 2 0 1 61 14 86
2019 FI-02 29 34 23 9 4 1 0 64 13 102
2019 FI-03 13 34 21 25 8 0 0 47 33 92
2019 FI-04 13 23 38 25 3 0 0 35 28 40
2018 FI 16 28 30 17 9 0 0 44 26 269
2018 FI-01 15 41 22 18 4 0 0 56 22 68
2018 FI-02 25 29 26 13 7 0 0 54 20 92
2018 FI-03 8 18 38 24 13 0 0 26 36 72
2018 FI-04 13 20 40 13 13 0 0 33 27 30
2017 FI 18 31 25 15 9 0 2 50 24 308
2017 FI-01 22 30 30 7 9 0 3 53 17 73
2017 FI-02 20 34 19 17 8 0 3 55 25 115
2017 FI-03 15 26 35 17 7 0 0 41 25 81
2017 FI-04 11 37 14 23 14 0 0 49 37 35

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 31 22 11 5 0 1 62 16 316
2020 FI-01 43 35 9 10 1 0 2 80 11 81
2020 FI-02 33 35 22 5 4 0 1 69 9 110
2020 FI-03 20 28 29 16 8 0 0 48 23 90
2020 FI-04 21 18 32 21 9 0 0 38 29 34
2019 FI 29 33 24 9 4 0 1 63 14 321
2019 FI-01 38 33 26 2 0 0 1 72 2 86
2019 FI-02 35 34 14 11 4 1 1 71 15 102
2019 FI-03 21 33 24 12 9 0 0 54 21 90
2019 FI-04 13 30 40 13 5 0 0 43 18 40
2018 FI 20 32 29 14 4 0 1 52 19 270
2018 FI-01 26 32 19 18 1 0 3 61 20 68
2018 FI-02 27 34 29 8 2 0 0 61 10 93
2018 FI-03 10 29 35 19 7 0 0 39 26 72
2018 FI-04 13 30 30 17 7 0 3 45 24 30
2017 FI 21 31 27 14 6 0 1 53 20 308
2017 FI-01 28 33 19 11 4 1 3 65 15 73
2017 FI-02 24 29 29 11 6 0 1 53 18 115
2017 FI-03 15 31 36 14 5 0 0 46 19 81
2017 FI-04 9 37 17 26 11 0 0 46 37 35

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 30 21 11 4 0 2 63 15 318
2020 FI-01 44 26 20 7 0 1 1 72 8 81
2020 FI-02 34 35 19 8 2 0 3 71 10 112
2020 FI-03 24 33 22 10 9 0 1 58 19 90
2020 FI-04 18 15 32 32 3 0 0 32 35 34
2019 FI 30 28 23 12 6 1 0 59 18 323
2019 FI-01 35 27 23 12 3 0 0 62 15 86
2019 FI-02 37 28 20 6 7 2 0 67 13 102
2019 FI-03 25 29 25 13 8 0 0 54 21 92
2019 FI-04 13 30 30 25 3 0 0 43 28 40
2018 FI 21 27 29 15 7 1 1 49 22 267
2018 FI-01 25 32 18 19 4 1 0 58 24 68
2018 FI-02 27 31 25 10 4 1 1 60 15 91
2018 FI-03 14 18 42 17 8 0 0 32 25 71
2018 FI-04 10 27 33 13 13 0 3 38 28 30
2017 FI 22 30 22 16 7 0 3 54 24 308
2017 FI-01 28 34 15 12 7 0 4 65 20 73
2017 FI-02 25 26 24 16 6 0 3 53 22 115
2017 FI-03 15 31 28 16 6 0 4 47 23 81
2017 FI-04 14 37 14 26 9 0 0 51 34 35

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 29 16 6 4 0 2 73 11 317
2020 FI-01 55 26 11 3 1 0 4 84 4 80
2020 FI-02 48 30 13 4 2 0 2 80 6 112
2020 FI-03 31 31 24 8 4 0 1 63 12 90
2020 FI-04 24 26 15 18 18 0 0 50 35 34
2019 FI 55 20 13 5 2 0 5 79 7 322
2019 FI-01 65 16 10 2 0 0 6 86 2 86
2019 FI-02 67 15 9 1 2 1 6 87 3 102
2019 FI-03 45 24 18 4 3 0 5 73 8 91
2019 FI-04 30 30 20 18 0 0 3 62 18 40
2018 FI 44 28 15 5 3 1 4 76 8 270
2018 FI-01 49 26 9 6 1 3 6 82 8 68
2018 FI-02 54 25 14 2 1 0 4 82 3 93
2018 FI-03 33 31 22 4 4 1 4 68 9 72
2018 FI-04 30 33 17 10 7 0 3 66 17 30
2017 FI 45 28 12 6 2 0 7 78 9 308
2017 FI-01 56 22 7 4 1 0 10 87 6 73
2017 FI-02 46 30 12 3 2 0 7 82 5 115
2017 FI-03 38 31 17 7 1 0 5 73 9 81
2017 FI-04 31 29 6 20 6 0 9 66 28 35

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 29 20 9 5 0 0 66 14 316
2020 FI-01 37 33 17 10 0 1 1 72 10 81
2020 FI-02 45 33 15 5 3 0 0 77 7 110
2020 FI-03 30 26 28 11 6 0 0 56 17 90
2020 FI-04 24 18 21 21 18 0 0 41 38 34
2019 FI 34 30 20 8 7 1 1 65 15 321
2019 FI-01 41 26 20 5 6 1 2 69 11 86
2019 FI-02 35 33 16 8 5 1 2 71 13 102
2019 FI-03 32 29 20 8 11 0 0 61 19 90
2019 FI-04 20 33 25 15 8 0 0 53 23 40
2018 FI 30 26 25 9 8 0 1 57 18 270
2018 FI-01 32 22 24 10 9 0 3 56 20 68
2018 FI-02 37 23 24 11 5 0 1 60 16 93
2018 FI-03 22 33 29 6 10 0 0 56 15 72
2018 FI-04 30 30 17 7 13 0 3 62 21 30
2017 FI 28 33 19 14 6 0 2 62 19 305
2017 FI-01 33 30 13 17 5 0 1 64 22 73
2017 FI-02 29 32 18 11 7 0 4 63 18 113
2017 FI-03 23 37 24 14 3 0 0 60 16 80
2017 FI-04 23 34 20 14 9 0 0 57 23 35

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 30 20 9 5 1 3 65 15 317
2020 FI-01 31 38 15 4 4 1 7 76 8 81
2020 FI-02 38 34 16 4 5 1 3 75 8 111
2020 FI-03 30 23 26 17 4 0 0 53 21 90
2020 FI-04 21 18 26 21 12 0 3 39 33 34

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 37 14 5 2 1 2 78 7 315
2020 FI-01 44 36 10 2 1 0 6 86 4 81
2020 FI-02 40 40 13 5 3 1 0 80 7 111
2020 FI-03 41 32 19 7 1 0 0 73 8 88
2020 FI-04 24 44 15 9 6 3 0 70 15 34
2019 FI 29 35 21 9 4 1 1 65 14 322
2019 FI-01 30 38 16 8 3 1 2 71 12 86
2019 FI-02 25 37 21 10 4 1 2 65 14 102
2019 FI-03 33 29 22 12 4 0 0 62 16 91
2019 FI-04 20 38 33 5 5 0 0 58 10 40
2018 FI 26 35 24 10 4 0 1 62 14 271
2018 FI-01 29 31 19 9 7 0 4 63 17 68
2018 FI-02 25 36 20 13 4 0 1 62 18 91
2018 FI-03 30 39 24 5 1 0 0 69 7 74
2018 FI-04 20 33 37 10 0 0 0 53 10 30
2017 FI 26 33 23 11 4 0 2 61 16 306
2017 FI-01 23 35 24 7 8 0 4 60 15 73
2017 FI-02 25 35 18 15 4 0 4 62 20 114
2017 FI-03 29 31 29 10 1 0 0 60 11 80
2017 FI-04 31 26 31 9 3 0 0 57 11 35

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 36 17 10 3 1 1 70 13 315
2020 FI-01 39 38 13 6 0 1 4 80 7 80
2020 FI-02 31 41 19 5 3 1 1 72 8 111
2020 FI-03 37 29 16 15 3 0 0 66 18 89
2020 FI-04 15 32 24 21 9 0 0 47 29 34
2019 FI 26 35 24 11 3 1 1 62 15 321
2019 FI-01 34 37 16 8 1 1 2 73 10 86
2019 FI-02 24 42 20 11 3 1 0 66 14 102
2019 FI-03 23 29 29 12 7 0 0 52 19 90
2019 FI-04 18 30 38 13 3 0 0 48 15 40
2018 FI 21 37 25 11 6 0 1 58 17 271
2018 FI-01 22 35 19 15 4 0 4 60 20 68
2018 FI-02 26 37 21 9 7 0 0 64 15 91
2018 FI-03 20 36 28 9 5 0 0 57 15 74
2018 FI-04 7 33 43 13 3 0 0 40 17 30
2017 FI 21 42 19 11 6 0 1 64 16 303
2017 FI-01 22 40 21 6 6 1 4 66 12 71
2017 FI-02 23 42 16 10 9 0 1 65 19 113
2017 FI-03 17 44 24 11 4 0 0 61 15 80
2017 FI-04 20 43 17 20 0 0 0 63 20 35

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 30 18 8 2 0 2 71 10 315
2020 FI-01 44 28 15 5 0 0 8 78 5 79
2020 FI-02 39 30 18 9 4 0 1 69 13 111
2020 FI-03 42 30 20 7 1 0 0 72 8 90
2020 FI-04 24 41 24 9 3 0 0 65 12 34
2019 FI 26 36 22 9 5 1 1 63 15 321
2019 FI-01 31 35 17 8 5 1 4 69 14 84
2019 FI-02 25 38 19 11 5 1 1 65 16 102
2019 FI-03 23 36 25 9 8 0 0 59 16 92
2019 FI-04 23 30 40 5 3 0 0 53 8 40
2018 FI 26 32 24 13 4 0 1 59 17 270
2018 FI-01 29 26 18 12 10 0 4 58 23 68
2018 FI-02 26 37 22 12 3 0 0 62 16 90
2018 FI-03 30 28 30 9 1 0 1 59 11 74
2018 FI-04 17 40 30 13 0 0 0 57 13 30
2017 FI 24 33 24 10 7 1 1 58 17 306
2017 FI-01 27 36 19 9 3 3 3 67 13 73
2017 FI-02 22 30 23 10 14 1 1 53 24 114
2017 FI-03 22 34 30 11 3 0 0 56 14 80
2017 FI-04 26 37 29 9 0 0 0 63 9 35

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 32 13 5 3 0 2 79 8 317
2020 FI-01 43 31 11 5 2 0 7 80 8 81
2020 FI-02 44 32 14 5 5 1 0 77 9 111
2020 FI-03 52 34 8 3 2 0 0 87 6 90
2020 FI-04 35 26 26 6 6 0 0 62 12 34
2019 FI 46 28 13 7 6 1 1 75 13 323
2019 FI-01 42 26 17 9 3 1 1 69 13 86
2019 FI-02 48 26 10 7 7 1 1 76 14 102
2019 FI-03 47 29 12 5 5 1 0 77 11 92
2019 FI-04 45 33 10 5 8 0 0 78 13 40

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 39 21 7 3 0 1 68 11 316
2020 FI-01 44 30 14 7 2 0 2 76 10 81
2020 FI-02 24 44 23 5 3 0 0 68 8 111
2020 FI-03 29 35 22 8 6 0 0 64 13 89
2020 FI-04 9 56 21 12 3 0 0 65 15 34

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 35 21 9 4 0 1 65 13 313
2020 FI-01 42 37 10 7 1 0 2 81 9 81
2020 FI-02 33 33 24 6 3 1 0 67 9 109
2020 FI-03 20 38 25 11 6 0 0 58 17 89
2020 FI-04 18 27 30 15 9 0 0 45 24 33
2019 FI 29 36 24 8 2 1 0 65 10 321
2019 FI-01 30 32 25 11 1 1 0 63 12 84
2019 FI-02 31 41 20 5 2 1 0 73 7 102
2019 FI-03 30 38 22 5 4 0 0 68 10 92
2019 FI-04 18 25 43 15 0 0 0 43 15 40
2018 FI 22 30 33 12 2 0 1 53 14 267
2018 FI-01 25 36 25 9 0 1 3 64 9 67
2018 FI-02 25 30 33 10 2 0 0 55 12 91
2018 FI-03 18 30 38 14 0 0 0 48 14 73
2018 FI-04 18 18 36 21 7 0 0 36 29 28
2017 FI 22 38 23 11 4 0 2 61 15 305
2017 FI-01 27 41 19 3 3 1 5 73 6 73
2017 FI-02 24 36 23 11 5 0 1 61 16 113
2017 FI-03 15 40 25 16 4 0 0 55 20 80
2017 FI-04 20 37 23 17 3 0 0 57 20 35

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 28 10 3 1 0 2 86 4 317
2020 FI-01 61 20 10 4 1 0 4 84 5 80
2020 FI-02 56 31 12 1 0 0 0 88 1 112
2020 FI-03 62 23 8 2 3 0 1 87 6 90
2020 FI-04 32 50 9 6 0 0 3 85 6 34
2019 FI 51 22 16 6 3 1 1 74 9 318
2019 FI-01 58 19 16 2 2 1 1 79 5 83
2019 FI-02 53 20 17 6 3 1 1 74 9 102
2019 FI-03 51 18 18 10 3 0 1 69 13 91
2019 FI-04 36 41 13 8 3 0 0 77 10 39
2018 FI 47 20 17 7 5 0 3 69 13 269
2018 FI-01 53 24 10 7 3 0 3 79 11 68
2018 FI-02 49 14 20 8 7 0 2 65 15 90
2018 FI-03 46 26 18 5 4 0 1 73 10 74
2018 FI-04 38 10 21 10 10 0 10 54 23 29
2017 FI 43 25 11 8 9 0 3 71 18 307
2017 FI-01 45 19 12 11 7 0 5 68 19 73
2017 FI-02 47 27 8 6 9 0 3 77 15 114
2017 FI-03 44 31 12 4 7 0 1 76 11 81
2017 FI-04 23 23 11 17 20 0 6 48 39 35

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 36 20 5 3 0 1 72 8 317
2020 FI-01 43 35 12 4 4 0 2 80 8 81
2020 FI-02 32 44 17 5 2 0 0 77 6 111
2020 FI-03 41 28 21 7 3 0 0 69 10 90
2020 FI-04 15 38 41 6 0 0 0 53 6 34

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 72 19 4 1 0 1 3 94 2 317
2020 FI-01 76 14 3 1 1 1 4 95 3 80
2020 FI-02 67 25 3 1 0 0 4 96 1 112
2020 FI-03 77 14 7 1 0 0 1 92 1 90
2020 FI-04 68 21 3 3 0 3 3 94 3 34
2019 FI 67 15 4 2 2 1 8 90 5 322
2019 FI-01 74 13 4 1 0 1 7 95 1 85
2019 FI-02 62 19 5 4 2 2 7 88 6 102
2019 FI-03 65 13 4 2 5 0 10 87 8 92
2019 FI-04 70 15 5 0 0 3 8 94 0 40
2018 FI 64 14 10 3 1 0 8 85 4 266
2018 FI-01 69 14 8 2 0 0 8 90 2 65
2018 FI-02 64 10 13 6 2 0 4 78 8 90
2018 FI-03 63 21 7 0 0 0 10 92 0 73
2018 FI-04 57 10 13 7 0 0 13 77 8 30

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 81 7 4 3 3 1 3 91 5 317
2020 FI-01 72 7 6 4 4 1 6 85 8 81
2020 FI-02 83 7 3 2 3 1 2 93 5 112
2020 FI-03 85 7 4 1 1 0 1 93 2 89
2020 FI-04 85 6 0 6 3 0 0 91 9 34
2019 FI 68 12 5 5 5 2 4 84 10 321
2019 FI-01 65 16 6 5 4 2 2 85 9 85
2019 FI-02 64 15 4 5 4 3 5 86 10 101
2019 FI-03 72 8 5 4 5 1 4 84 10 92
2019 FI-04 75 5 8 3 8 0 3 82 10 40
2018 FI 68 14 6 3 4 1 4 87 7 268
2018 FI-01 58 19 10 1 6 1 3 81 8 67
2018 FI-02 71 12 5 2 3 1 4 88 6 91
2018 FI-03 69 17 4 4 0 0 6 91 4 72
2018 FI-04 80 0 0 3 7 3 7 89 11 30
2017 FI 68 14 4 3 5 1 5 87 9 308
2017 FI-01 70 14 5 1 5 0 4 87 7 73
2017 FI-02 67 14 2 4 6 2 5 87 11 115
2017 FI-03 69 15 4 1 4 1 6 91 5 81
2017 FI-04 69 11 9 3 6 0 3 82 9 35

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 67 17 7 3 2 0 3 87 5 316
2020 FI-01 60 19 8 4 4 1 5 84 8 80
2020 FI-02 66 18 8 5 2 0 2 85 6 111
2020 FI-03 76 13 7 1 1 0 2 91 2 90
2020 FI-04 71 24 6 0 0 0 0 94 0 34
2019 FI 56 25 11 4 2 1 2 82 7 321
2019 FI-01 52 24 10 5 5 1 2 80 10 86
2019 FI-02 51 27 12 6 0 1 3 81 6 100
2019 FI-03 65 18 9 3 3 0 1 85 7 92
2019 FI-04 53 35 13 0 0 0 0 88 0 40
2018 FI 52 26 10 6 2 0 3 82 8 271
2018 FI-01 44 25 16 7 3 0 4 72 11 68
2018 FI-02 58 30 3 3 3 1 1 90 7 91
2018 FI-03 58 19 12 7 0 0 4 80 7 74
2018 FI-04 47 30 7 10 0 0 7 82 11 30
2017 FI 52 28 9 4 3 0 3 83 7 306
2017 FI-01 55 35 0 5 3 0 3 92 8 73
2017 FI-02 47 28 9 4 5 1 5 80 10 113
2017 FI-03 51 28 14 4 2 0 1 80 6 81
2017 FI-04 69 17 14 0 0 0 0 86 0 35

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 18 8 3 3 1 2 86 6 318
2020 FI-01 63 15 6 4 6 1 5 83 11 81
2020 FI-02 68 18 8 2 3 1 1 87 5 112
2020 FI-03 69 20 7 2 1 0 1 90 3 90
2020 FI-04 62 21 9 6 3 0 0 82 9 34
2019 FI 59 16 10 8 5 1 2 77 13 319
2019 FI-01 61 13 12 7 4 1 2 77 11 84
2019 FI-02 53 23 8 8 4 1 3 79 13 100
2019 FI-03 64 9 12 8 7 0 1 74 14 92
2019 FI-04 55 23 8 8 8 0 0 78 15 40
2018 FI 56 22 8 7 4 0 2 80 12 273
2018 FI-01 53 16 13 10 4 0 3 71 15 68
2018 FI-02 60 26 5 4 4 0 0 86 9 93
2018 FI-03 59 22 7 9 0 0 3 83 10 74
2018 FI-04 53 17 10 7 10 0 3 72 17 30
2017 FI 58 21 10 4 4 1 3 82 8 307
2017 FI-01 60 21 7 7 3 1 1 83 10 73
2017 FI-02 55 26 7 2 5 1 4 85 7 114
2017 FI-03 57 19 17 2 2 0 2 77 5 81
2017 FI-04 69 14 6 6 6 0 0 83 11 35

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 65 11 5 2 1 1 16 91 4 317
2020 FI-01 60 6 1 1 1 0 30 95 4 80
2020 FI-02 65 7 5 2 1 1 19 90 3 112
2020 FI-03 73 17 1 2 1 1 4 95 4 90
2020 FI-04 56 18 21 6 0 0 0 74 6 34
2019 FI 54 13 7 4 2 1 20 84 8 322
2019 FI-01 62 5 1 1 1 1 29 95 3 86
2019 FI-02 51 12 4 3 2 1 27 88 7 101
2019 FI-03 58 15 8 7 2 0 11 82 10 92
2019 FI-04 35 28 23 10 3 0 3 64 13 40
2018 FI 45 18 5 4 3 0 25 84 9 273
2018 FI-01 50 10 3 0 1 0 35 93 2 68
2018 FI-02 44 14 1 3 3 0 34 89 10 93
2018 FI-03 46 22 9 8 3 0 12 77 12 74
2018 FI-04 40 37 10 0 10 0 3 79 10 30
2017 FI 48 15 7 3 2 1 24 84 6 307
2017 FI-01 55 9 3 1 0 1 30 94 2 73
2017 FI-02 45 13 5 0 3 0 34 88 4 114
2017 FI-03 51 17 12 4 0 0 16 81 4 81
2017 FI-04 43 29 11 11 6 0 0 71 17 35

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 81 10 3 1 1 1 3 94 2 318
2020 FI-01 75 11 2 2 1 1 6 93 4 81
2020 FI-02 80 11 4 1 1 1 3 94 2 112
2020 FI-03 89 4 3 0 1 0 2 95 1 90
2020 FI-04 79 15 6 0 0 0 0 94 0 34
2019 FI 70 15 5 1 2 1 7 91 3 321
2019 FI-01 79 10 3 0 1 1 5 95 1 86
2019 FI-02 59 20 6 2 0 2 11 91 2 101
2019 FI-03 73 16 1 2 3 0 4 93 6 92
2019 FI-04 69 8 15 0 3 0 5 81 3 39
2018 FI 68 15 7 1 1 0 9 91 2 272
2018 FI-01 67 12 9 0 0 0 12 90 0 67
2018 FI-02 67 13 6 2 1 1 10 89 4 93
2018 FI-03 72 16 5 0 0 0 7 94 0 74
2018 FI-04 70 20 7 0 0 0 3 93 0 30
2017 FI 66 18 4 1 1 1 10 93 3 305
2017 FI-01 74 11 3 2 3 1 7 92 5 73
2017 FI-02 57 21 5 2 1 1 14 92 3 113
2017 FI-03 67 19 6 0 0 0 9 93 0 81
2017 FI-04 79 18 0 3 0 0 0 97 3 34

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 77 13 5 2 2 1 1 92 4 318
2020 FI-01 72 14 6 4 2 0 2 87 6 81
2020 FI-02 70 21 5 0 2 0 2 93 2 112
2020 FI-03 86 6 3 2 1 2 0 93 3 90
2020 FI-04 88 6 3 3 0 0 0 94 3 34
2019 FI 74 14 3 3 2 1 4 92 5 321
2019 FI-01 69 15 5 5 2 1 3 88 7 86
2019 FI-02 73 15 2 3 0 1 6 95 3 100
2019 FI-03 79 13 3 0 2 0 2 94 2 92
2019 FI-04 78 10 3 5 3 0 3 90 8 40
2018 FI 70 15 7 2 2 1 3 89 4 273
2018 FI-01 59 15 10 4 3 3 6 81 8 68
2018 FI-02 68 20 6 0 3 1 1 90 3 93
2018 FI-03 80 9 7 3 0 0 1 90 3 74
2018 FI-04 80 17 0 0 0 0 3 100 0 30
2017 FI 63 20 6 3 1 0 7 90 4 307
2017 FI-01 56 21 14 3 3 0 4 80 6 73
2017 FI-02 61 22 3 3 0 1 11 94 3 114
2017 FI-03 65 21 4 0 1 0 9 94 1 81
2017 FI-04 86 9 3 3 0 0 0 94 3 35

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 28 14 3 3 0 2 80 6 318
2020 FI-01 46 30 16 1 4 1 2 78 5 81
2020 FI-02 51 31 13 3 1 0 2 84 4 112
2020 FI-03 53 18 19 3 6 0 1 72 9 90
2020 FI-04 56 38 3 0 3 0 0 94 3 34
2019 FI 52 27 13 4 1 1 2 81 5 320
2019 FI-01 55 27 13 4 0 1 0 83 4 85
2019 FI-02 50 28 12 4 0 1 5 83 4 100
2019 FI-03 52 26 13 4 3 0 1 79 8 92
2019 FI-04 48 25 18 8 0 0 3 74 8 40
2018 FI 45 31 16 5 2 0 1 76 7 272
2018 FI-01 46 25 16 7 1 0 4 74 9 68
2018 FI-02 46 30 15 6 1 0 1 77 8 93
2018 FI-03 45 30 18 4 3 0 0 75 7 73
2018 FI-04 43 40 13 0 3 0 0 83 3 30
2017 FI 47 32 11 4 3 0 3 81 7 307
2017 FI-01 47 31 12 4 1 1 3 82 6 73
2017 FI-02 47 32 10 4 3 0 4 83 7 114
2017 FI-03 45 32 11 5 5 0 2 78 10 81
2017 FI-04 49 34 11 3 3 0 0 83 6 35

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 46 12 4 1 0 1 82 5 318
2020 FI-01 38 44 10 4 1 0 2 85 5 81
2020 FI-02 44 40 11 4 1 0 0 84 5 112
2020 FI-03 30 50 17 2 1 0 0 80 3 90
2020 FI-04 21 59 9 9 3 0 0 79 12 34

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 44 25 11 2 0 0 62 13 318
2020 FI-01 23 49 17 9 0 0 1 74 9 81
2020 FI-02 21 46 26 7 0 0 0 67 7 112
2020 FI-03 12 41 31 12 3 0 0 53 16 90
2020 FI-04 12 32 26 21 9 0 0 44 29 34
2019 FI 23 36 29 8 4 0 0 59 12 322
2019 FI-01 29 40 23 7 1 0 0 69 8 86
2019 FI-02 27 39 25 6 2 0 0 67 8 102
2019 FI-03 16 34 34 9 7 0 0 51 15 91
2019 FI-04 15 23 43 10 10 0 0 38 20 40
2018 FI 18 32 34 12 4 0 0 50 16 271
2018 FI-01 24 29 32 10 4 0 0 53 15 68
2018 FI-02 23 33 32 10 2 0 0 56 12 91
2018 FI-03 12 34 38 15 1 0 0 46 16 74
2018 FI-04 13 23 37 13 13 0 0 37 27 30
2017 FI 12 31 38 13 5 0 1 44 18 308
2017 FI-01 18 27 37 12 5 0 0 45 18 73
2017 FI-02 15 32 35 11 6 0 1 47 18 115
2017 FI-03 9 31 44 14 1 0 1 40 15 81
2017 FI-04 3 34 37 20 6 0 0 37 26 35

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 15 35 29 14 0 0 43 22 315
2020 FI-01 7 7 33 30 22 0 0 52 15 81
2020 FI-02 4 15 31 35 16 0 0 50 18 109
2020 FI-03 7 20 39 23 11 0 0 34 27 90
2020 FI-04 18 18 38 24 0 3 0 24 36 34
2019 FI 6 17 37 27 12 0 1 39 23 319
2019 FI-01 6 12 41 30 9 0 2 40 18 86
2019 FI-02 4 12 38 27 18 0 0 45 16 99
2019 FI-03 8 22 34 26 11 0 0 37 29 92
2019 FI-04 8 28 38 21 5 0 0 26 36 39
2018 FI 8 15 39 26 10 0 1 37 23 271
2018 FI-01 7 16 34 25 13 0 3 40 25 67
2018 FI-02 10 11 39 27 13 0 0 40 21 92
2018 FI-03 3 22 43 26 7 0 0 32 24 74
2018 FI-04 10 17 43 23 7 0 0 30 27 30
2017 FI 6 17 44 19 14 0 1 33 23 307
2017 FI-01 8 14 36 24 15 0 3 40 22 72
2017 FI-02 7 14 44 17 17 0 0 35 21 115
2017 FI-03 2 19 50 17 11 0 0 29 21 81
2017 FI-04 9 26 40 17 9 0 0 26 34 35
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 52 6 0 55 45 318
2020 FI-01 42 54 4 0 56 44 81
2020 FI-02 43 49 8 0 53 47 112
2020 FI-03 44 51 4 0 53 47 90
2020 FI-04 38 56 6 0 59 41 34

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 20 80 135
2020 FI-01 29 71 34
2020 FI-02 21 79 48
2020 FI-03 15 85 39
2020 FI-04 8 92 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 23 12 10 8 1 7 68 19 317
2020 FI-01 41 23 12 7 7 0 9 70 16 81
2020 FI-02 40 20 13 7 9 2 9 67 18 112
2020 FI-03 38 25 10 12 9 1 4 67 23 89
2020 FI-04 41 26 12 15 6 0 0 68 21 34
2019 FI 35 20 16 12 12 1 3 58 25 323
2019 FI-01 28 27 16 12 9 2 6 59 23 86
2019 FI-02 43 22 14 9 7 2 4 69 17 102
2019 FI-03 34 18 13 13 21 0 1 53 34 92
2019 FI-04 35 8 28 15 13 0 3 44 28 40
2018 FI 33 21 14 14 11 1 7 58 26 273
2018 FI-01 34 16 18 12 10 3 7 56 25 68
2018 FI-02 38 25 10 13 9 0 6 67 23 93
2018 FI-03 30 19 15 12 15 0 9 54 30 74
2018 FI-04 30 27 17 23 3 0 0 57 27 30

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 17 19 18 32 1 4 28 52 136
2020 FI-01 15 18 24 15 24 3 3 34 41 34
2020 FI-02 10 10 17 23 33 0 6 22 60 48
2020 FI-03 8 25 13 15 38 0 3 33 54 40
2020 FI-04 0 15 38 8 38 0 0 15 46 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 1 10 15 18 52 0 2 12 72 136
2020 FI-01 3 18 21 12 44 0 3 21 58 34
2020 FI-02 2 8 17 19 52 0 2 11 72 48
2020 FI-03 0 8 15 15 60 0 3 8 77 40
2020 FI-04 0 8 0 38 54 0 0 8 92 13
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