2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 31 7 5 2 0 0 86 7 382
2020 EX-01 52 32 8 7 2 0 0 84 9 238
2020 EX-02 60 26 5 7 2 0 0 86 9 58
2020 EX-03 61 36 2 2 0 0 0 97 2 59
2019 EX 57 33 4 4 2 0 0 90 6 378
2019 EX-01 53 34 5 5 3 0 0 87 8 232
2019 EX-02 62 34 2 2 0 0 0 97 2 61
2019 EX-03 61 32 3 3 0 0 0 94 3 62
2018 EX 55 36 5 3 1 0 0 91 4 328
2018 EX-01 51 40 5 3 2 0 0 91 5 199
2018 EX-02 57 25 13 5 0 0 0 82 5 56
2018 EX-03 64 34 2 0 0 0 0 98 0 50
2017 EX 53 37 4 4 2 0 0 90 6 349
2017 EX-01 52 39 5 3 1 0 0 91 4 229
2017 EX-02 52 37 0 7 4 0 0 89 11 54
2017 EX-03 53 35 4 4 4 0 0 88 8 49
2014 EX 53 37 5 4 2 0 0 89 6 385
2014 EX-01 50 39 5 5 2 0 0 88 7 256
2014 EX-02 50 44 4 0 2 0 0 94 2 48
2014 EX-03 60 27 6 3 3 0 0 87 6 62

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 30 6 5 5 0 0 84 10 381
2020 EX-01 52 31 6 5 6 0 0 83 11 239
2020 EX-02 52 29 9 7 3 0 0 81 10 58
2020 EX-03 60 28 7 3 2 0 0 88 5 58
2019 EX 54 29 7 7 3 0 0 83 10 374
2019 EX-01 49 30 9 7 4 0 0 79 11 228
2019 EX-02 54 33 7 7 0 0 0 87 7 61
2019 EX-03 68 24 2 5 2 0 0 92 6 62
2018 EX 49 36 5 7 2 0 0 86 9 325
2018 EX-01 46 41 5 6 3 0 0 87 8 198
2018 EX-02 44 31 7 17 0 0 0 76 17 54
2018 EX-03 68 26 2 4 0 0 0 94 4 50
2017 EX 46 34 5 10 5 0 0 80 15 348
2017 EX-01 43 38 6 9 4 0 0 81 13 229
2017 EX-02 53 30 0 11 6 0 0 83 17 53
2017 EX-03 45 29 4 12 10 0 0 73 22 49

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 21 4 2 1 0 0 94 3 382
2020 EX-01 70 23 4 3 1 0 0 92 4 240
2020 EX-02 76 19 3 0 2 0 0 95 2 58
2020 EX-03 78 19 3 0 0 0 0 97 0 58
2019 EX 70 24 4 1 1 0 0 94 2 373
2019 EX-01 67 26 5 0 1 0 0 93 2 228
2019 EX-02 74 25 2 0 0 0 0 98 0 61
2019 EX-03 75 18 5 2 0 0 0 93 2 61
2018 EX 69 26 3 2 1 0 0 95 3 328
2018 EX-01 64 30 3 2 1 0 0 94 3 199
2018 EX-02 69 25 4 2 0 0 0 95 2 55
2018 EX-03 78 14 4 4 0 0 0 92 4 51
2017 EX 68 28 2 1 1 0 0 96 2 347
2017 EX-01 66 30 2 1 1 0 0 96 2 229
2017 EX-02 71 29 0 0 0 0 0 100 0 52
2017 EX-03 69 20 4 4 2 0 0 90 6 49
2014 EX 78 17 4 1 0 0 0 95 1 386
2014 EX-01 75 19 6 0 0 0 0 94 0 257
2014 EX-02 83 15 2 0 0 0 0 98 0 48
2014 EX-03 81 15 0 3 2 0 0 95 5 62

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 30 7 4 3 0 0 86 7 382
2020 EX-01 52 32 8 4 3 0 0 84 8 239
2020 EX-02 59 28 3 9 2 0 0 86 10 58
2020 EX-03 64 29 3 3 0 0 0 93 3 58
2019 EX 61 29 6 3 1 0 0 89 4 378
2019 EX-01 60 27 7 4 2 0 0 87 6 232
2019 EX-02 57 39 3 0 0 0 0 97 0 61
2019 EX-03 63 29 5 3 0 0 0 92 3 62
2018 EX 54 38 4 4 0 0 0 92 4 328
2018 EX-01 50 41 4 4 1 0 0 91 5 199
2018 EX-02 58 29 9 4 0 0 0 87 4 55
2018 EX-03 61 35 2 2 0 0 0 96 2 51
2017 EX 53 34 4 5 2 1 0 88 7 346
2017 EX-01 52 36 4 5 1 1 0 89 7 229
2017 EX-02 56 33 2 6 4 0 0 88 10 52
2017 EX-03 53 31 8 6 2 0 0 84 8 49
2014 EX 58 30 7 3 2 0 0 89 4 386
2014 EX-01 56 31 7 3 2 0 0 87 5 257
2014 EX-02 58 29 10 0 2 0 0 88 2 48
2014 EX-03 61 31 3 2 2 2 0 93 3 62

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 25 10 5 3 1 0 82 7 381
2020 EX-01 54 25 13 5 3 0 0 78 8 239
2020 EX-02 67 23 2 5 2 2 0 91 7 57
2020 EX-03 58 29 8 2 2 2 0 88 3 59
2019 EX 51 30 12 5 2 0 0 81 7 378
2019 EX-01 48 30 13 6 3 0 0 78 8 232
2019 EX-02 54 30 11 5 0 0 0 84 5 61
2019 EX-03 53 31 11 3 2 0 0 84 5 62
2018 EX 47 33 11 6 2 0 0 80 8 327
2018 EX-01 46 32 12 7 3 0 0 79 10 197
2018 EX-02 46 35 12 7 0 0 0 81 7 57
2018 EX-03 52 34 10 2 2 0 0 86 4 50
2017 EX 47 32 11 6 4 0 0 79 10 345
2017 EX-01 45 33 12 6 4 0 0 78 10 226
2017 EX-02 50 33 9 6 2 0 0 83 7 54
2017 EX-03 44 31 10 6 6 2 0 77 13 48
2014 EX 45 35 11 5 3 0 0 80 9 386
2014 EX-01 43 34 14 6 3 0 0 77 9 257
2014 EX-02 40 46 6 4 4 0 0 85 8 48
2014 EX-03 53 31 8 6 2 0 0 84 8 62

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 28 10 5 2 0 0 83 7 381
2020 EX-01 51 29 13 5 2 0 0 80 8 240
2020 EX-02 68 20 4 7 0 2 0 89 7 56
2020 EX-03 60 28 10 0 2 0 0 88 2 58
2019 EX 50 31 12 5 2 0 0 81 7 370
2019 EX-01 48 31 12 7 2 0 0 78 9 227
2019 EX-02 49 38 11 2 0 0 0 87 2 61
2019 EX-03 58 25 12 3 2 0 0 83 5 60
2018 EX 49 33 11 5 2 0 0 82 7 326
2018 EX-01 49 30 13 6 2 0 0 80 8 198
2018 EX-02 46 39 7 5 2 0 0 86 7 56
2018 EX-03 49 43 6 2 0 0 0 92 2 49
2017 EX 47 33 11 6 3 0 0 80 9 348
2017 EX-01 45 35 12 4 3 0 0 81 7 228
2017 EX-02 48 33 9 6 4 0 0 81 9 54
2017 EX-03 43 33 8 12 4 0 0 76 16 49
2014 EX 49 33 9 6 3 0 0 82 9 386
2014 EX-01 47 31 12 6 3 0 0 78 9 257
2014 EX-02 44 42 2 8 4 0 0 85 13 48
2014 EX-03 55 32 5 6 2 0 0 87 8 62

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 19 20 10 4 2 1 65 15 383
2020 EX-01 39 21 21 13 5 2 0 61 18 240
2020 EX-02 60 14 11 7 5 4 0 76 13 57
2020 EX-03 46 19 24 3 3 3 2 68 7 59
2019 EX 40 24 18 11 5 2 0 65 16 377
2019 EX-01 37 24 18 13 6 2 0 63 19 231
2019 EX-02 44 28 13 10 3 2 0 73 13 61
2019 EX-03 48 18 23 5 3 3 0 68 8 62
2018 EX 36 26 21 9 5 2 1 64 15 325
2018 EX-01 35 26 22 9 5 3 0 63 14 196
2018 EX-02 39 33 9 7 7 2 4 76 15 57
2018 EX-03 38 22 26 10 4 0 0 60 14 50
2017 EX 38 22 17 11 8 2 1 62 20 349
2017 EX-01 36 25 18 10 8 2 0 63 19 229
2017 EX-02 44 18 15 11 6 4 2 67 18 54
2017 EX-03 33 18 16 18 12 0 2 52 31 49
2014 EX 35 22 19 15 6 2 1 59 21 385
2014 EX-01 32 22 21 16 7 3 0 55 23 256
2014 EX-02 35 27 15 13 6 0 4 65 20 48
2014 EX-03 42 16 19 13 5 3 2 61 19 62
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 15 3 1 1 0 0 95 2 380
2020 EX-01 79 16 3 0 1 0 0 95 1 239
2020 EX-02 79 19 0 0 2 0 0 98 2 57
2020 EX-03 84 10 5 0 0 0 0 95 0 58
2019 EX 80 15 4 1 0 0 0 95 1 376
2019 EX-01 75 18 5 1 0 0 0 93 2 231
2019 EX-02 89 8 3 0 0 0 0 97 0 61
2019 EX-03 84 15 2 0 0 0 0 98 0 61

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 23 3 6 2 0 0 89 8 380
2020 EX-01 69 21 3 5 2 0 0 90 7 239
2020 EX-02 63 25 5 5 2 0 0 88 7 57
2020 EX-03 64 24 2 7 2 0 2 89 9 58
2019 EX 62 25 7 5 2 0 1 87 6 375
2019 EX-01 62 25 5 6 2 0 0 87 8 229
2019 EX-02 64 26 7 3 0 0 0 90 3 61
2019 EX-03 60 21 16 3 0 0 0 81 3 62
2018 EX 59 30 6 3 2 0 0 89 6 327
2018 EX-01 53 34 7 4 3 0 0 87 7 198
2018 EX-02 58 33 4 4 2 0 0 91 5 57
2018 EX-03 73 18 4 2 2 0 0 92 4 49
2017 EX 51 33 5 6 5 0 0 84 11 348
2017 EX-01 49 37 5 5 3 0 0 86 8 229
2017 EX-02 55 30 4 8 4 0 0 85 11 53
2017 EX-03 53 24 6 6 10 0 0 78 16 49
2014 EX 57 31 4 4 3 1 0 89 7 386
2014 EX-01 57 30 5 3 3 1 0 88 7 257
2014 EX-02 52 38 0 6 4 0 0 90 10 48
2014 EX-03 60 34 2 2 3 0 0 94 5 62

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 22 5 3 1 0 0 90 4 384
2020 EX-01 68 23 5 3 1 0 0 91 4 240
2020 EX-02 64 24 5 7 0 0 0 88 7 58
2020 EX-03 75 17 5 2 2 0 0 92 3 59
2019 EX 64 22 5 6 2 0 1 87 8 378
2019 EX-01 62 25 4 6 3 0 0 87 9 232
2019 EX-02 74 16 5 5 0 0 0 90 5 61
2019 EX-03 65 23 6 5 0 0 2 89 5 62
2018 EX 59 26 8 5 2 0 0 85 7 327
2018 EX-01 56 30 7 5 3 0 0 86 8 198
2018 EX-02 58 25 12 4 2 0 0 82 5 57
2018 EX-03 71 12 6 10 0 0 0 84 10 49
2017 EX 55 30 5 7 3 0 0 84 11 348
2017 EX-01 56 30 4 7 2 0 0 86 10 228
2017 EX-02 54 33 4 6 4 0 0 87 9 54
2017 EX-03 45 29 8 10 8 0 0 73 18 49
2014 EX 58 29 5 4 3 1 0 87 7 385
2014 EX-01 55 30 6 4 3 1 0 86 7 256
2014 EX-02 65 21 8 2 4 0 0 85 6 48
2014 EX-03 56 34 0 8 2 0 0 90 10 62

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 30 5 5 2 1 0 87 7 384
2020 EX-01 51 32 7 7 3 1 0 84 9 240
2020 EX-02 66 26 5 3 0 0 0 91 3 58
2020 EX-03 68 29 0 2 2 0 0 97 3 59
2019 EX 43 38 9 5 3 1 1 83 8 375
2019 EX-01 36 43 10 6 4 1 0 79 10 229
2019 EX-02 51 36 7 7 0 0 0 87 7 61
2019 EX-03 56 31 6 3 0 3 0 90 3 62
2018 EX 45 31 11 9 3 1 0 77 12 329
2018 EX-01 38 37 11 9 4 2 0 76 13 198
2018 EX-02 47 25 11 12 5 0 0 72 18 57
2018 EX-03 57 25 12 6 0 0 0 82 6 51
2017 EX 41 36 9 7 6 1 1 78 13 349
2017 EX-01 36 42 8 7 5 1 0 79 13 229
2017 EX-02 48 28 9 9 6 0 0 76 15 54
2017 EX-03 47 29 14 4 6 0 0 76 10 49
2014 EX 45 40 5 7 3 1 0 85 10 386
2014 EX-01 41 41 5 9 4 1 0 82 12 257
2014 EX-02 40 48 0 8 4 0 0 88 13 48
2014 EX-03 50 40 6 3 0 0 0 90 3 62

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 30 9 4 2 0 0 85 6 381
2020 EX-01 50 30 12 5 3 0 0 80 8 238
2020 EX-02 67 25 5 4 0 0 0 91 4 57
2020 EX-03 59 37 2 0 2 0 0 97 2 59
2019 EX 44 36 10 6 2 0 1 81 9 374
2019 EX-01 37 39 13 7 4 0 0 76 11 228
2019 EX-02 51 34 10 5 0 0 0 85 5 61
2019 EX-03 56 34 5 2 2 2 0 92 3 62
2018 EX 46 34 11 7 2 0 0 80 9 328
2018 EX-01 41 34 13 8 3 0 0 76 11 198
2018 EX-02 47 35 7 7 4 0 0 82 11 57
2018 EX-03 54 34 8 4 0 0 0 88 4 50
2017 EX 40 38 7 10 4 0 1 78 14 348
2017 EX-01 36 41 8 11 3 0 0 78 15 229
2017 EX-02 48 35 6 7 4 0 0 83 11 54
2017 EX-03 44 33 6 13 4 0 0 77 17 48
2014 EX 46 37 7 6 4 0 0 83 10 385
2014 EX-01 42 39 8 7 4 0 0 81 11 256
2014 EX-02 42 44 2 6 6 0 0 85 13 48
2014 EX-03 53 31 10 5 2 0 0 84 6 62

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 37 41 10 8 3 0 0 78 11 382
2020 EX-01 34 38 12 11 4 0 0 73 15 239
2020 EX-02 45 43 10 0 2 0 0 88 2 58
2020 EX-03 40 47 7 3 3 0 0 86 7 58
2019 EX 27 44 14 10 4 1 1 73 14 375
2019 EX-01 22 48 13 12 5 0 0 70 17 229
2019 EX-02 30 44 16 7 3 0 0 74 10 61
2019 EX-03 42 37 13 5 2 2 0 80 7 62
2018 EX 24 47 13 11 5 0 0 72 16 329
2018 EX-01 23 47 13 13 5 0 0 70 17 199
2018 EX-02 26 44 9 12 9 0 0 70 21 57
2018 EX-03 28 52 14 4 2 0 0 80 6 50
2017 EX 21 49 9 14 5 1 1 71 20 349
2017 EX-01 18 50 11 15 4 1 0 69 20 229
2017 EX-02 22 50 6 19 4 0 0 72 22 54
2017 EX-03 20 55 6 10 8 0 0 76 18 49
2014 EX 25 45 14 12 3 1 0 71 15 386
2014 EX-01 22 45 17 11 4 1 0 67 16 257
2014 EX-02 19 52 8 17 4 0 0 71 21 48
2014 EX-03 35 44 8 13 0 0 0 79 13 62

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 46 11 10 3 0 0 76 13 382
2020 EX-01 28 44 13 12 3 0 0 72 16 239
2020 EX-02 40 41 14 5 0 0 0 81 5 58
2020 EX-03 31 56 3 8 2 0 0 86 10 59
2019 EX 27 45 14 9 3 1 1 73 12 374
2019 EX-01 22 46 18 8 4 1 0 69 12 229
2019 EX-02 33 43 10 12 2 0 0 77 13 60
2019 EX-03 35 47 6 8 2 2 0 84 10 62
2018 EX 28 46 10 11 4 0 0 75 15 327
2018 EX-01 25 44 13 14 5 0 0 69 18 197
2018 EX-02 23 56 5 11 5 0 0 79 16 57
2018 EX-03 38 50 6 6 0 0 0 88 6 50
2017 EX 24 46 11 12 6 0 1 70 19 348
2017 EX-01 21 49 11 13 7 0 0 69 20 228
2017 EX-02 26 52 7 15 0 0 0 78 15 54
2017 EX-03 29 41 14 8 8 0 0 69 16 49
2014 EX 27 50 9 11 3 0 0 77 14 386
2014 EX-01 26 49 10 11 4 0 0 75 15 257
2014 EX-02 17 60 10 8 4 0 0 77 13 48
2014 EX-03 37 42 5 15 0 0 2 80 15 62
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 38 7 6 4 0 0 83 11 382
2020 EX-01 43 40 6 7 5 0 0 83 11 240
2020 EX-02 45 31 10 10 3 0 0 76 14 58
2020 EX-03 49 39 7 4 2 0 0 88 5 57
2019 EX 41 37 8 10 4 1 0 78 14 376
2019 EX-01 36 39 10 10 4 1 0 75 14 230
2019 EX-02 43 36 8 10 3 0 0 79 13 61
2019 EX-03 53 37 2 6 2 0 0 90 8 62
2018 EX 43 35 6 9 6 0 0 78 16 328
2018 EX-01 39 40 5 11 5 0 1 80 15 198
2018 EX-02 37 28 12 12 11 0 0 65 23 57
2018 EX-03 58 30 2 2 8 0 0 88 10 50
2017 EX 35 45 8 8 4 0 0 80 12 349
2017 EX-01 31 48 9 9 3 0 0 79 11 229
2017 EX-02 45 42 6 4 4 0 0 87 7 54
2017 EX-03 37 41 4 10 8 0 0 78 18 49
2014 EX 34 44 10 8 4 0 0 78 12 386
2014 EX-01 31 45 12 9 3 0 0 75 12 257
2014 EX-02 31 54 6 6 2 0 0 85 8 48
2014 EX-03 42 37 8 5 8 0 0 79 13 62

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 39 6 5 2 0 0 86 8 381
2020 EX-01 42 43 6 7 3 0 0 85 9 240
2020 EX-02 54 36 7 2 2 0 0 89 4 56
2020 EX-03 57 29 9 3 2 0 0 86 5 58
2019 EX 49 38 6 6 1 0 0 87 7 375
2019 EX-01 44 40 7 7 1 0 0 84 9 229
2019 EX-02 52 38 7 2 2 0 0 90 3 61
2019 EX-03 61 29 5 3 2 0 0 90 5 62
2018 EX 46 40 7 5 2 0 0 86 7 328
2018 EX-01 40 45 8 6 3 0 0 84 8 197
2018 EX-02 49 32 11 5 4 0 0 81 9 57
2018 EX-03 61 35 2 2 0 0 0 96 2 51
2017 EX 37 49 5 5 4 0 0 86 9 349
2017 EX-01 33 55 5 3 3 0 0 88 7 229
2017 EX-02 43 35 7 9 6 0 0 78 15 54
2017 EX-03 41 41 2 10 6 0 0 82 16 49

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 28 7 5 4 0 1 84 9 380
2020 EX-01 55 30 6 5 4 0 0 85 9 239
2020 EX-02 60 21 5 5 5 2 2 84 11 57
2020 EX-03 58 29 7 5 0 0 2 88 5 59
2019 EX 51 29 9 7 3 0 1 80 10 378
2019 EX-01 48 30 11 6 3 0 1 79 10 232
2019 EX-02 52 33 3 8 3 0 0 85 11 61
2019 EX-03 58 23 10 8 2 0 0 81 10 62
2018 EX 49 34 5 8 4 0 0 83 12 327
2018 EX-01 46 38 5 8 3 0 0 84 11 198
2018 EX-02 42 32 7 12 7 0 0 74 19 57
2018 EX-03 63 24 2 4 6 0 0 88 10 49
2017 EX 42 37 8 10 3 0 0 79 13 348
2017 EX-01 43 40 7 7 2 0 0 84 9 229
2017 EX-02 43 28 15 11 2 0 0 72 13 53
2017 EX-03 29 41 4 20 6 0 0 69 27 49
2014 EX 39 43 6 8 4 0 0 82 12 386
2014 EX-01 40 40 7 9 4 0 0 80 13 257
2014 EX-02 38 46 8 4 4 0 0 83 8 48
2014 EX-03 35 50 3 8 3 0 0 85 11 62

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 46 38 5 8 1 0 1 86 9 380
2020 EX-01 44 39 6 8 2 0 1 84 10 239
2020 EX-02 45 38 5 9 2 0 2 84 11 58
2020 EX-03 47 43 3 5 0 0 2 91 5 58
2019 EX 52 33 7 5 2 0 0 85 7 376
2019 EX-01 48 36 6 7 3 0 0 84 10 230
2019 EX-02 56 33 10 2 0 0 0 89 2 61
2019 EX-03 58 27 10 3 2 0 0 85 5 62
2018 EX 39 45 10 5 1 0 0 84 6 329
2018 EX-01 34 47 11 6 2 0 1 82 7 198
2018 EX-02 33 51 9 5 2 0 0 84 7 57
2018 EX-03 61 27 6 6 0 0 0 88 6 51
2017 EX 44 41 7 6 1 0 0 85 8 349
2017 EX-01 42 41 8 7 1 0 0 84 8 229
2017 EX-02 35 54 6 6 0 0 0 89 6 54
2017 EX-03 47 33 10 6 4 0 0 80 10 49
2014 EX 46 38 8 6 1 0 0 85 7 386
2014 EX-01 44 40 9 6 1 0 0 84 7 257
2014 EX-02 44 42 6 6 2 0 0 85 8 48
2014 EX-03 47 35 6 10 0 2 0 84 10 62

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 18 9 4 3 1 1 84 7 380
2020 EX-01 64 20 8 4 3 1 0 84 7 240
2020 EX-02 64 14 13 5 2 0 2 80 7 56
2020 EX-03 64 17 10 2 3 2 2 84 5 58

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 33 40 13 9 3 2 0 74 12 381
2020 EX-01 30 39 13 12 4 2 0 71 16 239
2020 EX-02 46 33 18 4 0 0 0 79 4 57
2020 EX-03 32 46 10 7 2 3 0 81 9 59
2019 EX 34 41 14 7 3 1 0 75 10 377
2019 EX-01 29 44 16 7 3 0 0 73 10 231
2019 EX-02 36 39 11 8 3 2 0 77 12 61
2019 EX-03 47 29 15 3 5 2 0 77 8 62
2018 EX 32 45 12 8 3 0 0 77 10 327
2018 EX-01 30 50 10 8 2 0 0 80 10 197
2018 EX-02 28 44 18 5 5 0 0 72 11 57
2018 EX-03 42 32 12 12 0 2 0 76 12 50
2017 EX 36 42 9 9 3 0 0 78 12 348
2017 EX-01 34 45 9 9 3 0 0 79 12 229
2017 EX-02 35 41 11 9 4 0 0 76 13 54
2017 EX-03 40 40 8 8 4 0 0 79 13 48
2014 EX 33 45 10 10 2 1 0 78 12 386
2014 EX-01 32 42 11 11 2 2 0 76 13 257
2014 EX-02 27 56 6 4 6 0 0 83 10 48
2014 EX-03 35 44 8 10 3 0 0 79 13 62

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 41 29 9 9 6 2 3 74 16 384
2020 EX-01 40 30 8 11 8 3 1 73 19 240
2020 EX-02 52 31 5 3 7 0 2 84 11 58
2020 EX-03 32 31 17 5 2 5 8 73 8 59
2019 EX 41 30 10 7 7 2 2 75 15 376
2019 EX-01 36 34 13 6 8 1 0 72 15 231
2019 EX-02 52 28 2 10 5 3 0 83 16 60
2019 EX-03 53 23 6 8 6 2 2 78 15 62
2018 EX 43 30 11 7 6 0 2 75 13 327
2018 EX-01 41 32 11 9 5 0 2 75 14 197
2018 EX-02 49 28 5 11 7 0 0 77 18 57
2018 EX-03 48 32 14 0 2 0 4 83 2 50
2017 EX 43 30 9 6 9 1 3 75 16 349
2017 EX-01 41 31 10 8 9 0 0 73 17 229
2017 EX-02 48 37 4 4 6 0 2 87 9 54
2017 EX-03 43 24 8 4 12 2 6 73 18 49
2014 EX 44 28 7 10 7 2 2 75 17 385
2014 EX-01 40 30 10 11 7 2 1 72 18 256
2014 EX-02 58 29 0 2 8 2 0 89 11 48
2014 EX-03 52 21 5 10 8 0 5 76 19 62

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 23 14 8 4 1 2 74 12 383
2020 EX-01 45 24 15 8 4 1 2 71 13 239
2020 EX-02 40 31 17 9 3 0 0 71 12 58
2020 EX-03 66 15 10 2 3 0 3 84 5 59
2019 EX 48 26 14 6 4 0 1 76 10 378
2019 EX-01 44 29 14 6 6 0 1 74 12 232
2019 EX-02 52 21 16 10 0 0 0 74 10 61
2019 EX-03 58 18 13 6 2 0 3 78 8 62

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 18 7 5 1 1 1 88 5 383
2020 EX-01 67 18 8 6 1 1 1 86 7 239
2020 EX-02 69 21 7 3 0 0 0 90 3 58
2020 EX-03 73 19 3 2 0 0 3 95 2 59
2019 EX 74 15 6 2 1 1 2 92 2 377
2019 EX-01 71 16 8 2 0 0 2 89 3 232
2019 EX-02 80 13 3 0 0 3 0 97 0 60
2019 EX-03 73 15 3 2 2 2 5 93 3 62

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 82 9 4 1 2 2 1 93 3 383
2020 EX-01 79 8 5 1 3 2 1 91 4 239
2020 EX-02 91 7 0 0 0 2 0 100 0 58
2020 EX-03 80 12 3 2 0 2 2 95 2 59
2019 EX 85 5 3 1 1 3 2 95 2 374
2019 EX-01 82 5 5 1 1 3 2 92 2 231
2019 EX-02 92 2 2 2 0 3 0 97 2 61
2019 EX-03 88 7 0 0 0 2 3 100 0 60

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 86 6 1 1 0 0 6 98 1 383
2020 EX-01 83 7 2 0 0 0 8 97 1 239
2020 EX-02 93 5 0 0 0 0 2 100 0 58
2020 EX-03 86 7 0 0 0 0 7 100 0 59
2019 EX 88 2 1 1 0 1 7 99 1 377
2019 EX-01 87 3 1 0 0 1 8 99 0 232
2019 EX-02 90 0 0 2 0 2 7 98 2 61
2019 EX-03 94 2 0 0 0 0 5 100 0 62

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 31 5 4 2 0 0 89 6 376
2020 EX-01 51 35 6 6 2 0 0 86 7 236
2020 EX-02 68 25 4 2 2 0 0 93 4 56
2020 EX-03 75 19 2 2 2 0 0 95 4 57
2019 EX 61 29 6 4 1 0 0 90 5 372
2019 EX-01 55 32 7 4 2 0 0 87 6 228
2019 EX-02 63 25 7 5 0 0 0 88 5 60
2019 EX-03 72 25 2 2 0 0 0 97 2 61
2018 EX 59 32 5 4 1 0 0 91 4 326
2018 EX-01 54 35 6 4 1 0 0 89 5 198
2018 EX-02 61 28 6 6 0 0 0 89 6 54
2018 EX-03 80 18 0 2 0 0 0 98 2 51
2017 EX 54 34 4 6 2 0 0 88 9 347
2017 EX-01 47 41 3 7 3 0 0 88 9 229
2017 EX-02 65 21 8 4 2 0 0 86 6 52
2017 EX-03 65 27 2 4 2 0 0 92 6 49
2014 EX 51 38 4 4 4 0 0 89 7 385
2014 EX-01 45 41 5 5 4 0 0 86 9 256
2014 EX-02 58 33 2 2 4 0 0 92 6 48
2014 EX-03 60 34 2 2 3 0 0 94 5 62

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 61 29 3 5 2 0 0 90 7 382
2020 EX-01 56 32 3 6 3 0 0 88 8 239
2020 EX-02 62 29 3 3 2 0 0 91 5 58
2020 EX-03 81 14 2 3 0 0 0 95 3 58
2019 EX 60 28 6 3 2 0 0 88 6 374
2019 EX-01 55 31 8 3 3 0 0 86 7 229
2019 EX-02 57 31 7 5 0 0 0 89 5 61
2019 EX-03 76 19 2 3 0 0 0 95 3 62
2018 EX 61 30 5 3 2 0 0 90 5 325
2018 EX-01 54 36 4 5 3 0 0 89 7 198
2018 EX-02 65 24 9 2 0 0 0 89 2 54
2018 EX-03 78 18 0 2 2 0 0 96 4 50
2017 EX 50 38 3 6 3 0 0 88 9 347
2017 EX-01 45 44 3 5 3 0 0 89 8 229
2017 EX-02 58 31 4 8 0 0 0 88 8 52
2017 EX-03 55 31 0 10 4 0 0 86 14 49
2014 EX 51 34 6 5 3 0 0 85 9 386
2014 EX-01 47 36 7 6 3 0 0 83 9 257
2014 EX-02 56 33 4 2 4 0 0 90 6 48
2014 EX-03 53 32 5 5 5 0 0 85 10 62

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 34 6 5 2 0 1 87 7 378
2020 EX-01 49 38 6 5 3 0 0 87 7 236
2020 EX-02 59 21 7 9 2 0 2 82 11 56
2020 EX-03 58 32 5 2 2 0 2 91 3 59
2019 EX 53 32 7 5 2 0 1 86 7 375
2019 EX-01 52 30 8 6 4 0 1 82 10 230
2019 EX-02 52 40 3 3 0 0 2 93 3 60
2019 EX-03 56 31 8 3 0 0 2 89 3 62
2018 EX 49 36 4 8 3 0 0 85 11 327
2018 EX-01 45 38 4 9 4 0 0 83 13 198
2018 EX-02 42 44 5 7 0 2 0 87 7 55
2018 EX-03 71 20 0 8 2 0 0 90 10 51
2017 EX 48 36 5 9 3 0 0 84 11 347
2017 EX-01 45 39 5 8 3 0 0 84 11 229
2017 EX-02 54 31 6 8 2 0 0 85 10 52
2017 EX-03 51 35 2 10 2 0 0 86 12 49
2014 EX 48 35 7 7 2 0 1 84 9 385
2014 EX-01 45 37 7 9 2 0 0 82 11 257
2014 EX-02 54 31 6 4 4 0 0 85 8 48
2014 EX-03 48 35 8 2 2 0 5 88 3 62

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 41 47 8 4 0 0 0 88 4 382
2020 EX-01 36 50 10 4 0 0 0 86 4 239
2020 EX-02 53 37 7 4 0 0 0 89 4 57
2020 EX-03 49 46 2 3 0 0 0 95 3 59
2019 EX 43 42 8 5 1 1 0 86 5 377
2019 EX-01 39 47 9 4 1 0 0 86 5 232
2019 EX-02 37 45 12 5 0 2 0 83 5 60
2019 EX-03 58 31 5 6 0 0 0 89 6 62
2018 EX 45 40 9 5 1 0 0 85 6 329
2018 EX-01 42 45 8 5 1 0 0 87 6 199
2018 EX-02 44 33 12 11 0 0 0 77 11 57
2018 EX-03 50 38 6 2 2 2 0 90 4 50
2017 EX 42 43 7 4 3 1 0 85 8 348
2017 EX-01 39 46 6 4 4 1 0 86 8 228
2017 EX-02 48 39 9 2 2 0 0 87 4 54
2017 EX-03 37 45 8 6 4 0 0 82 10 49

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 36 11 13 7 0 0 69 20 380
2020 EX-01 34 37 8 13 9 0 0 70 21 238
2020 EX-02 39 25 16 14 7 0 0 63 21 57
2020 EX-03 29 44 14 10 3 0 0 73 14 59
2019 EX 46 32 8 10 3 0 0 78 13 374
2019 EX-01 46 32 8 10 4 0 0 78 14 231
2019 EX-02 44 31 12 12 2 0 0 75 14 59
2019 EX-03 44 36 8 8 3 0 0 80 11 61
2018 EX 43 35 7 10 5 0 0 78 15 330
2018 EX-01 42 39 7 9 4 0 0 81 13 199
2018 EX-02 40 30 5 14 11 0 0 70 25 57
2018 EX-03 47 27 14 10 2 0 0 75 12 51
2017 EX 37 35 8 12 8 0 0 72 20 348
2017 EX-01 37 36 8 11 8 0 0 73 19 228
2017 EX-02 45 26 9 15 6 0 0 70 20 54
2017 EX-03 18 51 6 12 12 0 0 69 24 49
2014 EX 37 40 10 10 3 0 0 78 13 384
2014 EX-01 39 39 11 10 2 0 0 77 12 256
2014 EX-02 29 44 6 15 6 0 0 73 21 48
2014 EX-03 40 37 11 8 3 0 0 77 11 62

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 9 18 23 23 25 0 0 28 49 380
2020 EX-01 10 24 23 21 23 0 0 34 43 237
2020 EX-02 12 9 22 31 26 0 0 21 57 58
2020 EX-03 3 12 28 28 28 0 2 16 56 58
2019 EX 15 23 30 18 13 0 0 39 31 371
2019 EX-01 18 25 29 17 11 0 0 43 28 228
2019 EX-02 7 20 32 25 15 0 0 27 41 59
2019 EX-03 13 19 35 18 15 0 0 32 32 62
2018 EX 11 21 30 21 16 0 1 33 37 326
2018 EX-01 14 22 34 21 10 0 0 36 31 199
2018 EX-02 5 22 25 20 27 0 0 27 47 55
2018 EX-03 12 20 16 28 22 0 2 33 51 50
2017 EX 9 27 24 25 13 0 1 37 39 349
2017 EX-01 11 31 20 26 11 0 1 42 37 229
2017 EX-02 11 22 28 24 15 0 0 33 39 54
2017 EX-03 4 20 37 20 18 0 0 24 39 49
2014 EX 14 31 20 22 11 0 2 45 34 386
2014 EX-01 14 34 20 21 9 0 2 49 30 257
2014 EX-02 15 19 27 23 17 0 0 33 40 48
2014 EX-03 15 26 18 23 18 0 2 41 41 62

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 22 78 383
2020 EX-01 25 75 240
2020 EX-02 19 81 58
2020 EX-03 17 83 58

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 61 18 6 3 0 1 10 89 4 383
2020 EX-01 62 21 5 3 0 1 8 91 4 239
2020 EX-02 62 10 9 3 0 2 14 86 4 58
2020 EX-03 61 15 10 3 0 0 10 85 4 59

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EX 40 26 34 384
2020 EX-01 43 25 32 240
2020 EX-02 36 33 31 58
2020 EX-03 32 24 44 59
2019 EX 46 30 24 376
2019 EX-01 50 25 25 230
2019 EX-02 36 43 21 61
2019 EX-03 39 34 27 62
2018 EX 44 30 26 329
2018 EX-01 41 32 27 198
2018 EX-02 47 21 32 57
2018 EX-03 55 31 14 51
2017 EX 47 27 26 349
2017 EX-01 47 27 26 229
2017 EX-02 42 26 31 54
2017 EX-03 47 27 27 49
2014 EX 44 29 27 386
2014 EX-01 43 29 28 257
2014 EX-02 48 25 27 48
2014 EX-03 50 29 21 62

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EX 13 38 41 1 1 7 152
2020 EX-01 11 36 42 1 1 9 102
2020 EX-02 14 52 33 0 0 0 21
2020 EX-03 17 33 50 0 0 0 18
2019 EX 20 37 39 2 0 3 172
2019 EX-01 17 41 39 1 0 3 116
2019 EX-02 18 36 36 5 0 5 22
2019 EX-03 29 17 50 0 0 4 24
2018 EX 20 30 42 1 0 7 144
2018 EX-01 21 36 37 0 0 6 81
2018 EX-02 23 35 38 0 0 4 26
2018 EX-03 21 14 50 4 0 11 28
2017 EX 21 29 43 3 1 4 164
2017 EX-01 20 31 43 2 1 3 109
2017 EX-02 30 39 22 0 0 9 23
2017 EX-03 13 17 57 9 0 4 23
2014 EX 22 30 41 4 9999 3 172
2014 EX-01 18 34 44 2 9999 3 112
2014 EX-02 26 39 26 9 9999 0 23
2014 EX-03 32 13 42 6 9999 6 31
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 20 2 1 1 0 0 97 2 378
2020 EX-01 72 24 2 1 1 0 0 96 3 237
2020 EX-02 86 9 4 0 2 0 0 95 2 57
2020 EX-03 84 16 0 0 0 0 0 100 0 57
2019 EX 74 21 2 1 1 0 0 95 2 375
2019 EX-01 70 24 3 1 2 0 0 94 3 230
2019 EX-02 80 18 2 0 0 0 0 98 0 61
2019 EX-03 84 13 2 2 0 0 0 97 2 61
2018 EX 78 20 1 1 0 0 0 98 1 328
2018 EX-01 73 25 1 1 1 0 0 98 2 199
2018 EX-02 85 11 4 0 0 0 0 96 0 55
2018 EX-03 82 18 0 0 0 0 0 100 0 51
2017 EX 67 27 3 2 1 0 0 95 3 349
2017 EX-01 62 32 3 3 0 0 0 94 3 229
2017 EX-02 74 24 0 0 2 0 0 98 2 54
2017 EX-03 73 14 4 2 4 0 2 90 6 49
2014 EX 70 25 3 1 1 0 0 95 2 386
2014 EX-01 65 29 3 2 1 0 0 94 2 257
2014 EX-02 77 23 0 0 0 0 0 100 0 48
2014 EX-03 79 16 3 0 2 0 0 95 2 62

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 45 9 6 1 0 0 85 7 383
2020 EX-01 35 48 10 6 1 0 0 83 7 240
2020 EX-02 46 40 9 5 0 0 0 86 5 57
2020 EX-03 42 46 7 5 0 0 0 88 5 59
2019 EX 33 48 13 5 1 0 0 81 6 376
2019 EX-01 30 50 13 5 1 0 0 80 6 231
2019 EX-02 35 48 12 5 0 0 0 83 5 60
2019 EX-03 39 40 13 6 2 0 0 79 8 62
2018 EX 38 46 9 6 1 0 0 84 7 326
2018 EX-01 37 47 10 5 2 0 0 83 7 197
2018 EX-02 30 50 11 9 0 0 0 80 9 56
2018 EX-03 48 40 6 6 0 0 0 88 6 50
2017 EX 35 46 9 8 1 0 0 81 10 348
2017 EX-01 35 46 10 9 1 0 0 80 10 229
2017 EX-02 32 51 9 6 2 0 0 83 8 53
2017 EX-03 33 49 8 8 2 0 0 82 10 49
2014 EX 43 45 6 4 1 0 0 89 5 386
2014 EX-01 45 42 8 3 2 0 0 88 4 257
2014 EX-02 33 56 4 6 0 0 0 90 6 48
2014 EX-03 40 48 3 8 0 0 0 89 8 62

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 27 41 15 4 0 0 19 40 384
2020 EX-01 15 25 41 14 5 0 0 19 40 240
2020 EX-02 7 26 45 19 3 0 0 22 33 58
2020 EX-03 14 29 41 14 3 0 0 17 42 59
2019 EX 7 23 45 17 7 0 0 24 30 378
2019 EX-01 8 25 41 19 6 0 0 25 33 232
2019 EX-02 7 25 46 16 7 0 0 23 31 61
2019 EX-03 6 16 58 11 8 0 0 19 23 62
2018 EX 8 31 42 15 4 0 0 19 39 329
2018 EX-01 9 32 43 13 3 0 0 16 41 198
2018 EX-02 9 44 32 11 5 0 0 16 53 57
2018 EX-03 6 12 53 22 6 0 2 28 18 51
2017 EX 10 25 47 14 4 0 0 18 35 348
2017 EX-01 10 24 48 15 4 0 0 18 33 228
2017 EX-02 6 33 39 17 6 0 0 22 39 54
2017 EX-03 12 24 51 8 4 0 0 12 37 49
2014 EX 6 25 46 16 6 0 1 22 32 385
2014 EX-01 8 25 47 15 5 0 1 20 32 256
2014 EX-02 4 31 46 15 4 0 0 19 35 48
2014 EX-03 5 21 45 21 8 0 0 29 26 62

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 3 10 25 41 20 0 0 61 14 379
2020 EX-01 3 11 25 43 17 0 0 61 14 238
2020 EX-02 2 11 22 36 29 0 0 65 13 55
2020 EX-03 2 10 31 36 22 0 0 58 12 59
2019 EX 5 12 30 34 19 1 1 54 16 376
2019 EX-01 5 13 30 33 18 0 1 51 19 230
2019 EX-02 5 7 33 38 16 2 0 55 12 61
2019 EX-03 3 15 29 35 18 0 0 53 18 62
2018 EX 5 17 34 36 8 0 0 44 21 329
2018 EX-01 5 19 34 36 6 1 0 42 24 199
2018 EX-02 2 18 39 32 11 0 0 42 19 57
2018 EX-03 6 14 28 40 10 0 2 51 20 50
2017 EX 7 14 33 26 18 0 2 45 22 349
2017 EX-01 7 14 34 28 15 0 3 44 21 229
2017 EX-02 4 20 33 22 20 0 0 43 24 54
2017 EX-03 12 12 35 14 27 0 0 41 24 49
2014 EX 4 21 36 27 11 0 1 39 25 385
2014 EX-01 4 23 37 25 10 0 1 35 27 256
2014 EX-02 6 19 35 31 8 0 0 40 25 48
2014 EX-03 2 18 32 32 16 0 0 48 19 62

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 19 23 32 18 8 1 0 26 42 382
2020 EX-01 21 22 33 18 5 0 0 23 43 239
2020 EX-02 16 26 31 17 10 0 0 28 41 58
2020 EX-03 14 24 31 21 9 2 0 30 39 58
2019 EX 21 25 35 14 5 0 0 19 46 377
2019 EX-01 24 23 39 11 3 0 0 13 47 231
2019 EX-02 15 36 28 16 5 0 0 21 51 61
2019 EX-03 19 21 26 24 10 0 0 34 40 62
2018 EX 22 29 34 12 3 0 1 15 50 329
2018 EX-01 23 33 34 9 2 0 0 11 56 199
2018 EX-02 23 38 27 7 5 0 0 13 61 56
2018 EX-03 16 12 45 20 6 0 2 26 28 51
2017 EX 19 30 32 12 6 0 0 19 49 347
2017 EX-01 19 30 34 12 4 0 0 16 50 229
2017 EX-02 17 34 24 15 10 0 0 25 51 53
2017 EX-03 19 21 40 8 13 0 0 21 40 48
2014 EX 19 32 29 13 6 0 1 19 52 384
2014 EX-01 22 34 29 10 4 0 1 14 57 256
2014 EX-02 17 38 27 13 6 0 0 19 54 48
2014 EX-03 13 25 26 21 13 0 2 35 38 61

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 25 30 34 9 2 0 0 11 55 383
2020 EX-01 25 27 34 12 2 0 0 14 52 239
2020 EX-02 22 33 36 3 5 0 0 9 55 58
2020 EX-03 27 31 36 3 2 0 2 5 59 59
2019 EX 14 32 38 13 4 0 0 16 46 376
2019 EX-01 15 29 41 12 3 0 0 15 44 231
2019 EX-02 17 40 30 12 2 0 0 13 57 60
2019 EX-03 11 32 35 16 5 0 0 21 44 62
2018 EX 19 31 37 12 2 0 0 13 50 328
2018 EX-01 17 34 37 12 1 0 0 13 51 197
2018 EX-02 25 32 32 9 4 0 0 12 56 57
2018 EX-03 16 29 41 14 0 0 0 14 45 51
2017 EX 14 36 38 9 3 0 0 12 50 348
2017 EX-01 14 35 38 8 4 0 0 12 50 229
2017 EX-02 9 48 30 13 0 0 0 13 57 54
2017 EX-03 21 31 38 8 2 0 0 10 52 48
2014 EX 12 31 39 14 4 0 1 17 43 383
2014 EX-01 12 33 39 12 3 0 1 15 46 255
2014 EX-02 15 30 38 15 2 0 0 17 45 47
2014 EX-03 11 26 42 13 8 0 0 21 37 62

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 15 25 36 16 6 0 1 23 41 382
2020 EX-01 18 26 36 13 6 0 0 19 45 238
2020 EX-02 12 31 31 21 5 0 0 26 43 58
2020 EX-03 7 17 44 24 5 2 2 30 25 59
2019 EX 14 27 35 16 7 1 0 24 41 378
2019 EX-01 16 28 33 17 5 1 0 22 44 232
2019 EX-02 16 28 36 13 7 0 0 20 44 61
2019 EX-03 8 23 40 15 15 0 0 29 31 62
2018 EX 19 34 29 12 4 0 2 16 54 329
2018 EX-01 18 34 31 12 4 0 1 16 53 199
2018 EX-02 25 37 26 7 4 2 0 11 63 57
2018 EX-03 16 28 32 14 6 0 4 21 46 50
2017 EX 14 32 33 13 6 0 1 20 47 349
2017 EX-01 14 33 34 11 7 0 2 18 48 229
2017 EX-02 13 41 24 20 2 0 0 22 54 54
2017 EX-03 18 24 31 20 4 2 0 25 44 49
2014 EX 17 36 32 8 5 0 1 14 54 386
2014 EX-01 20 36 31 8 4 0 1 12 56 257
2014 EX-02 13 48 31 8 0 0 0 8 60 48
2014 EX-03 16 32 29 10 13 0 0 23 48 62

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 4 18 41 28 8 0 1 36 22 379
2020 EX-01 6 22 38 26 7 0 0 33 28 239
2020 EX-02 2 11 39 32 14 0 2 47 13 56
2020 EX-03 0 12 52 28 9 0 0 36 12 58
2019 EX 6 24 37 24 9 0 0 32 30 372
2019 EX-01 7 26 40 20 7 0 0 27 33 227
2019 EX-02 3 18 43 26 10 0 0 36 21 61
2019 EX-03 5 25 34 26 10 0 0 36 30 61
2018 EX 12 25 40 19 3 0 0 23 37 322
2018 EX-01 15 25 35 21 4 0 0 25 40 195
2018 EX-02 2 32 54 11 0 0 2 11 35 56
2018 EX-03 10 20 43 20 6 0 0 27 31 49
2017 EX 11 25 37 18 8 0 1 26 36 349
2017 EX-01 12 24 38 17 7 0 2 24 37 229
2017 EX-02 7 28 39 20 4 0 2 25 36 54
2017 EX-03 10 27 39 14 10 0 0 24 37 49
2014 EX 4 18 40 28 9 0 1 37 23 385
2014 EX-01 6 19 38 28 9 0 1 37 25 256
2014 EX-02 4 21 42 25 8 0 0 33 25 48
2014 EX-03 0 16 40 31 11 0 2 43 16 62

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 17 31 33 14 4 1 0 18 49 382
2020 EX-01 20 31 31 14 4 0 0 18 51 239
2020 EX-02 12 32 39 12 4 2 0 16 45 57
2020 EX-03 14 32 39 12 3 0 0 15 46 59
2019 EX 20 31 35 10 5 0 1 14 51 376
2019 EX-01 21 33 33 9 3 0 0 13 54 231
2019 EX-02 17 32 38 10 2 0 2 12 49 60
2019 EX-03 19 24 39 10 8 0 0 18 44 62
2018 EX 27 27 34 10 1 0 1 11 54 328
2018 EX-01 29 25 36 10 0 0 1 10 54 198
2018 EX-02 30 37 26 5 2 0 0 7 67 57
2018 EX-03 20 26 38 12 4 0 0 16 46 50
2017 EX 23 31 35 7 3 0 1 10 55 349
2017 EX-01 24 29 37 7 2 0 1 9 53 229
2017 EX-02 26 39 28 4 2 0 2 6 66 54
2017 EX-03 22 31 39 4 4 0 0 8 53 49
2014 EX 17 34 37 10 3 0 1 12 50 384
2014 EX-01 18 36 35 9 2 0 0 11 54 255
2014 EX-02 17 29 42 10 2 0 0 13 46 48
2014 EX-03 16 24 45 6 6 0 2 13 41 62

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 26 38 19 7 0 0 26 36 384
2020 EX-01 11 24 38 19 8 0 0 27 35 240
2020 EX-02 9 31 31 21 9 0 0 29 40 58
2020 EX-03 8 29 41 20 2 0 0 22 37 59
2019 EX 18 33 31 13 5 0 0 18 51 377
2019 EX-01 17 32 32 13 7 0 0 20 48 231
2019 EX-02 18 39 30 11 2 0 0 13 57 61
2019 EX-03 21 34 26 16 3 0 0 19 55 62

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 19 46 17 16 2 0 0 65 18 375
2020 EX-01 19 45 16 18 3 0 0 64 20 234
2020 EX-02 18 47 18 14 2 2 0 66 16 57
2020 EX-03 16 47 22 16 0 0 0 62 16 58
2019 EX 14 43 20 16 4 2 0 59 21 377
2019 EX-01 13 44 19 16 5 3 0 59 21 232
2019 EX-02 10 43 22 20 2 2 2 55 22 60
2019 EX-03 19 37 24 15 3 2 0 57 18 62

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 24 4 3 3 0 0 90 6 382
2020 EX-01 66 24 4 3 3 0 0 90 6 240
2020 EX-02 67 23 5 4 2 0 0 89 5 57
2020 EX-03 71 22 3 2 2 0 0 93 3 59
2019 EX 68 21 4 5 2 0 0 90 6 374
2019 EX-01 66 23 5 4 3 0 0 88 7 230
2019 EX-02 71 19 0 8 0 2 0 91 9 59
2019 EX-03 68 26 5 2 0 0 0 94 2 62
2018 EX 63 28 4 4 1 0 0 91 5 327
2018 EX-01 60 31 6 3 1 0 0 91 3 199
2018 EX-02 56 29 2 9 2 0 2 87 11 55
2018 EX-03 78 18 2 2 0 0 0 96 2 50
2017 EX 67 23 3 4 3 0 0 90 7 349
2017 EX-01 62 26 3 5 3 0 0 89 8 229
2017 EX-02 72 22 0 4 2 0 0 94 6 54
2017 EX-03 76 16 4 0 4 0 0 92 4 49
2014 EX 62 27 3 5 2 1 0 90 7 386
2014 EX-01 61 27 4 6 2 0 0 88 8 257
2014 EX-02 56 31 2 6 2 2 0 89 9 48
2014 EX-03 66 29 0 3 0 2 0 97 3 62

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 28 2 3 2 0 0 93 5 381
2020 EX-01 61 30 3 4 2 0 0 91 5 238
2020 EX-02 72 26 0 0 2 0 0 98 2 58
2020 EX-03 74 21 2 3 0 0 0 95 3 58
2019 EX 63 28 4 4 1 0 0 91 5 378
2019 EX-01 59 28 5 5 2 0 0 88 7 232
2019 EX-02 64 31 3 2 0 0 0 95 2 61
2019 EX-03 68 29 3 0 0 0 0 97 0 62
2018 EX 55 36 5 4 1 0 0 91 5 328
2018 EX-01 54 35 6 4 1 0 0 89 5 198
2018 EX-02 48 46 4 2 0 0 0 95 2 56
2018 EX-03 61 33 2 4 0 0 0 94 4 51
2017 EX 61 30 3 4 2 0 0 91 6 348
2017 EX-01 58 32 5 4 1 0 0 90 5 229
2017 EX-02 67 28 2 2 2 0 0 94 4 54
2017 EX-03 65 27 0 4 4 0 0 92 8 49
2014 EX 61 34 2 2 1 0 0 95 3 386
2014 EX-01 59 34 3 2 1 0 0 93 3 257
2014 EX-02 63 35 0 0 2 0 0 98 2 48
2014 EX-03 60 39 0 2 0 0 0 98 2 62

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 28 3 2 2 0 0 94 3 379
2020 EX-01 64 28 4 3 1 0 0 92 4 239
2020 EX-02 59 38 0 2 2 0 0 96 4 56
2020 EX-03 76 20 2 0 2 0 0 97 2 59
2019 EX 63 29 3 3 1 0 0 92 5 378
2019 EX-01 57 33 4 3 2 0 0 91 5 232
2019 EX-02 67 28 0 5 0 0 0 95 5 61
2019 EX-03 74 21 5 0 0 0 0 95 0 62
2018 EX 61 33 4 2 0 0 0 95 2 328
2018 EX-01 59 34 5 2 1 0 0 92 3 199
2018 EX-02 52 45 4 0 0 0 0 96 0 56
2018 EX-03 78 22 0 0 0 0 0 100 0 50

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 34 11 3 1 0 0 85 4 380
2020 EX-01 48 34 13 4 1 0 0 82 5 239
2020 EX-02 63 34 0 4 0 0 0 96 4 56
2020 EX-03 49 37 12 2 0 0 0 86 2 59
2019 EX 51 35 6 6 1 1 0 87 7 375
2019 EX-01 48 37 6 6 2 0 0 86 8 230
2019 EX-02 51 34 7 5 0 3 0 88 5 61
2019 EX-03 52 38 5 5 0 0 0 90 5 61
2018 EX 55 35 7 2 1 0 0 90 3 327
2018 EX-01 52 38 7 3 1 0 0 90 3 197
2018 EX-02 56 32 9 4 0 0 0 88 4 57
2018 EX-03 62 30 6 0 0 2 0 94 0 50
2017 EX 55 33 5 5 1 0 0 89 6 348
2017 EX-01 54 35 6 4 1 0 0 89 5 229
2017 EX-02 57 34 4 6 0 0 0 91 6 53
2017 EX-03 53 33 6 4 4 0 0 86 8 49
2014 EX 57 31 6 4 1 1 0 88 5 386
2014 EX-01 58 28 7 5 1 1 0 87 7 257
2014 EX-02 46 44 4 4 2 0 0 90 6 48
2014 EX-03 60 31 8 2 0 0 0 90 2 62

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 35 8 3 0 1 0 89 3 383
2020 EX-01 53 35 8 3 0 1 0 89 3 239
2020 EX-02 59 33 9 0 0 0 0 91 0 58
2020 EX-03 54 32 10 3 0 0 0 86 3 59
2019 EX 59 30 6 3 1 1 0 90 3 376
2019 EX-01 59 29 7 3 1 0 0 88 5 231
2019 EX-02 52 38 5 3 0 2 0 92 3 61
2019 EX-03 64 28 7 0 0 2 0 93 0 61
2018 EX 57 34 6 2 1 1 0 91 3 327
2018 EX-01 57 31 6 4 1 1 0 90 4 197
2018 EX-02 46 46 7 2 0 0 0 91 2 57
2018 EX-03 62 32 6 0 0 0 0 94 0 50
2017 EX 59 31 5 3 1 0 0 90 4 348
2017 EX-01 58 33 4 4 1 0 0 91 5 228
2017 EX-02 59 30 9 2 0 0 0 89 2 54
2017 EX-03 59 31 4 2 4 0 0 90 6 49
2014 EX 57 32 6 2 1 2 0 91 3 386
2014 EX-01 58 30 7 2 0 2 0 90 2 257
2014 EX-02 52 38 2 2 2 4 0 93 4 48
2014 EX-03 55 34 6 2 3 0 0 89 5 62

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 25 5 3 1 0 0 92 3 382
2020 EX-01 62 28 6 2 1 0 0 91 3 239
2020 EX-02 75 18 4 4 0 0 0 93 4 57
2020 EX-03 75 20 3 2 0 0 0 95 2 59
2019 EX 64 27 6 2 1 0 0 91 3 378
2019 EX-01 62 29 5 2 2 0 0 91 4 232
2019 EX-02 66 25 8 2 0 0 0 90 2 61
2019 EX-03 66 26 8 0 0 0 0 92 0 62
2018 EX 62 29 4 3 2 0 0 90 6 326
2018 EX-01 61 29 5 4 2 0 0 89 6 196
2018 EX-02 58 32 4 4 4 0 0 89 7 57
2018 EX-03 72 24 0 4 0 0 0 96 4 50
2017 EX 61 26 5 5 3 0 0 87 7 349
2017 EX-01 59 29 6 4 3 0 0 88 6 229
2017 EX-02 65 24 4 7 0 0 0 89 7 54
2017 EX-03 61 20 6 8 4 0 0 82 12 49
2014 EX 67 23 4 3 2 0 0 91 5 383
2014 EX-01 66 25 5 2 2 0 0 91 4 255
2014 EX-02 67 23 2 6 2 0 0 90 8 48
2014 EX-03 72 20 3 5 0 0 0 92 5 61

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 15 3 2 2 1 2 93 4 384
2020 EX-01 74 15 4 2 2 2 2 92 4 240
2020 EX-02 79 17 0 0 2 2 0 98 2 58
2020 EX-03 76 15 2 2 0 0 5 96 2 59

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 32 11 5 1 2 0 83 6 384
2020 EX-01 49 32 12 5 1 1 0 81 6 240
2020 EX-02 57 26 9 5 0 3 0 86 5 58
2020 EX-03 46 41 5 7 0 2 0 88 7 59

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 22 4 4 1 1 2 90 5 381
2020 EX-01 59 28 5 4 1 1 3 90 5 239
2020 EX-02 82 11 5 0 0 2 0 95 0 56
2020 EX-03 71 12 5 5 2 2 3 88 7 59

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 38 8 5 4 2 3 82 9 383
2020 EX-01 38 38 9 6 4 2 3 80 11 239
2020 EX-02 41 38 10 2 2 3 3 85 4 58
2020 EX-03 41 42 7 2 3 2 3 88 5 59
2019 EX 49 29 7 7 4 1 2 81 11 378
2019 EX-01 47 28 9 8 6 1 2 76 14 232
2019 EX-02 44 34 7 8 2 3 2 83 10 61
2019 EX-03 53 37 5 3 0 0 2 92 3 62
2018 EX 37 44 9 6 2 0 1 83 8 329
2018 EX-01 34 47 10 6 2 1 2 83 7 199
2018 EX-02 27 54 9 7 4 0 0 80 11 56
2018 EX-03 55 31 8 6 0 0 0 86 6 51
2017 EX 43 41 5 5 3 0 1 85 9 348
2017 EX-01 40 43 7 6 3 0 1 84 9 228
2017 EX-02 44 42 2 6 4 0 2 89 9 54
2017 EX-03 49 35 2 6 6 0 2 85 13 49
2014 EX 46 42 5 3 2 1 1 90 5 386
2014 EX-01 45 40 6 4 2 1 2 87 7 257
2014 EX-02 42 50 6 0 2 0 0 92 2 48
2014 EX-03 52 44 2 0 2 0 2 97 2 62

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 34 5 3 1 1 0 91 4 381
2020 EX-01 51 37 6 3 1 1 0 90 3 238
2020 EX-02 60 32 5 4 0 0 0 91 4 57
2020 EX-03 61 32 3 2 2 0 0 93 3 59
2019 EX 56 33 8 2 1 0 0 89 3 377
2019 EX-01 50 38 10 2 1 0 0 87 3 231
2019 EX-02 62 30 7 0 0 0 2 93 0 61
2019 EX-03 68 23 6 3 0 0 0 90 3 62
2018 EX 60 31 5 3 1 0 0 92 4 328
2018 EX-01 57 35 6 3 0 0 0 91 3 199
2018 EX-02 63 26 4 4 2 0 2 91 5 57
2018 EX-03 65 29 4 2 0 0 0 94 2 49
2017 EX 62 29 4 3 1 0 0 91 5 347
2017 EX-01 57 34 4 4 1 0 0 91 5 228
2017 EX-02 72 19 6 4 0 0 0 91 4 54
2017 EX-03 71 24 2 0 2 0 0 96 2 49
2014 EX 69 26 2 2 1 0 0 96 2 385
2014 EX-01 67 27 2 2 1 0 0 95 3 257
2014 EX-02 66 30 2 2 0 0 0 96 2 47
2014 EX-03 73 26 0 0 2 0 0 98 2 62

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 36 10 4 1 0 0 84 5 381
2020 EX-01 45 37 12 5 0 0 0 82 6 238
2020 EX-02 54 37 7 2 0 0 0 91 2 57
2020 EX-03 51 34 10 2 2 0 2 86 3 59
2019 EX 46 38 10 4 1 1 0 85 5 377
2019 EX-01 44 39 10 5 2 1 0 83 7 231
2019 EX-02 44 46 8 2 0 0 0 90 2 61
2019 EX-03 50 39 11 0 0 0 0 89 0 62
2018 EX 45 40 8 6 2 0 0 85 7 325
2018 EX-01 45 39 10 5 2 0 0 83 7 199
2018 EX-02 38 45 7 11 0 0 0 82 11 56
2018 EX-03 50 40 6 4 0 0 0 90 4 48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 31 20 17 9 5 9 9 62 18 383
2020 EX-01 26 23 17 11 5 10 8 60 20 240
2020 EX-02 39 23 9 12 2 5 11 73 17 57
2020 EX-03 37 10 22 2 7 10 12 61 11 59
2019 EX 25 23 17 11 9 6 8 57 24 376
2019 EX-01 19 23 21 13 10 7 6 49 27 231
2019 EX-02 25 23 17 13 12 5 5 54 28 60
2019 EX-03 39 27 6 3 3 5 16 84 8 62
2018 EX 27 22 15 12 8 3 13 59 23 328
2018 EX-01 25 26 17 10 10 4 10 58 23 199
2018 EX-02 20 20 16 18 5 0 21 50 30 56
2018 EX-03 38 16 10 10 2 4 20 71 16 50
2017 EX 24 22 12 13 8 4 17 59 27 347
2017 EX-01 21 22 13 14 9 5 16 55 29 227
2017 EX-02 28 22 13 15 2 4 17 63 21 54
2017 EX-03 29 24 8 6 12 0 20 67 23 49
2014 EX 29 23 9 11 7 4 17 65 23 385
2014 EX-01 26 23 10 12 9 5 16 62 25 257
2014 EX-02 30 23 6 11 9 2 19 68 24 47
2014 EX-03 44 19 10 10 3 2 13 74 15 62

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 45 3 11 1 0 0 85 12 384
2020 EX-01 41 45 3 10 1 0 0 86 11 240
2020 EX-02 47 33 3 17 0 0 0 79 17 58
2020 EX-03 37 54 0 8 0 0 0 92 8 59

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 36 8 11 2 0 1 79 14 383
2020 EX-01 41 35 9 12 2 0 1 77 14 239
2020 EX-02 52 29 5 5 5 2 2 84 11 58
2020 EX-03 29 51 7 12 0 0 2 81 12 59
2019 EX 58 30 2 6 3 0 0 88 10 378
2019 EX-01 57 28 3 6 4 0 0 86 11 232
2019 EX-02 54 36 0 10 0 0 0 90 10 61
2019 EX-03 55 37 0 5 3 0 0 92 8 62
2017 EX 54 35 3 7 1 0 0 88 8 348
2017 EX-01 52 35 4 7 2 0 0 87 9 229
2017 EX-02 59 30 6 6 0 0 0 89 6 54
2017 EX-03 49 43 0 8 0 0 0 92 8 49
2014 EX 59 28 5 7 1 0 0 87 8 385
2014 EX-01 59 29 4 8 1 0 0 87 9 257
2014 EX-02 55 28 9 6 2 0 0 83 9 47
2014 EX-03 58 27 6 6 2 0 0 85 8 62

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 30 5 6 2 0 1 87 8 379
2020 EX-01 52 35 4 6 2 0 1 88 8 236
2020 EX-02 66 19 7 5 3 0 0 84 9 58
2020 EX-03 59 33 3 3 0 0 2 93 4 58
2019 EX 62 29 4 3 1 0 0 92 4 371
2019 EX-01 59 31 4 3 2 0 0 90 5 230
2019 EX-02 66 28 3 3 0 0 0 93 3 58
2019 EX-03 69 25 3 2 0 2 0 95 2 61
2017 EX 63 30 4 3 0 0 0 93 3 348
2017 EX-01 64 30 4 2 0 0 0 94 2 228
2017 EX-02 58 33 4 6 0 0 0 91 6 54
2017 EX-03 65 27 2 4 2 0 0 92 6 49
2014 EX 65 27 4 2 1 0 0 93 3 386
2014 EX-01 67 26 3 3 0 0 0 93 3 257
2014 EX-02 54 35 8 0 2 0 0 90 2 48
2014 EX-03 61 31 5 2 2 0 0 92 3 62

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 13 3 1 1 0 0 95 2 377
2020 EX-01 81 14 4 0 1 0 0 95 1 236
2020 EX-02 81 12 4 2 2 0 0 93 4 57
2020 EX-03 84 12 0 4 0 0 0 96 4 57
2017 EX 72 21 3 2 1 1 1 94 3 348
2017 EX-01 71 23 3 1 0 1 0 95 2 228
2017 EX-02 76 17 2 2 2 0 2 94 4 54
2017 EX-03 67 22 2 8 0 0 0 90 8 49
2014 EX 75 19 4 2 0 0 1 95 2 386
2014 EX-01 73 21 4 1 0 0 1 95 1 257
2014 EX-02 75 19 2 4 0 0 0 94 4 48
2014 EX-03 76 18 5 2 0 0 0 94 2 62

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 35 21 5 1 0 0 73 7 382
2020 EX-01 35 34 21 8 2 0 0 70 9 239
2020 EX-02 41 40 19 0 0 0 0 81 0 58
2020 EX-03 45 28 24 2 2 0 0 72 3 58
2019 EX 47 27 20 3 1 1 1 75 4 377
2019 EX-01 41 25 26 5 1 1 0 67 7 232
2019 EX-02 50 38 10 0 0 2 0 90 0 60
2019 EX-03 61 23 16 0 0 0 0 84 0 62

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 9 91 384
2020 EX-01 10 90 240
2020 EX-03 10 90 59
2020 EX-04 0 100 12
2019 EX 11 89 377
2019 EX-01 12 88 232
2019 EX-02 15 85 61
2019 EX-04 0 100 11
2018 EX 10 90 328
2018 EX-01 10 90 198
2018 EX-02 14 86 56
2018 EX-04 0 100 11

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 29 71 34
2020 EX-01 33 67 24
2019 EX 44 56 43
2019 EX-01 46 54 28
2018 EX 24 76 34

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 71 29 34
2020 EX-01 63 38 24
2019 EX 49 51 43
2019 EX-01 57 43 28
2018 EX 53 47 34
2018 EX-01 50 50 20

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 18 82 34
2020 EX-01 21 79 24
2019 EX 26 74 43
2019 EX-01 25 75 28
2018 EX 24 76 34
2018 EX-01 35 65 20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 34
2020 EX-01 0 100 24
2019 EX 0 100 43
2019 EX-01 0 100 28
2018 EX 0 100 34
2018 EX-01 0 100 20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 34
2020 EX-01 0 100 24
2018 EX 0 100 34
2018 EX-01 0 100 20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 34
2020 EX-01 0 100 24
2019 EX 0 100 43
2019 EX-01 0 100 28

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 12 88 43

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 34
2020 EX-01 46 54 24
2019 EX 45 55 42
2019 EX-01 46 54 28
2018 EX 47 53 34
2018 EX-01 40 60 20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 35 65 34
2020 EX-01 33 67 24
2019 EX 43 57 42
2019 EX-01 46 54 28
2018 EX 38 62 34
2018 EX-01 35 65 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 41 59 34
2020 EX-01 46 54 24
2019 EX 29 71 42
2019 EX-01 39 61 28
2018 EX 38 62 34
2018 EX-01 40 60 20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 47 53 34
2020 EX-01 46 54 24
2019 EX 33 67 42
2019 EX-01 29 71 28
2018 EX 41 59 34
2018 EX-01 55 45 20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 26 74 34
2020 EX-01 29 71 24
2019 EX 36 64 42
2019 EX-01 36 64 28
2018 EX 21 79 34

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 32 68 34
2020 EX-01 29 71 24
2019 EX 48 52 42
2019 EX-01 57 43 28
2018 EX 41 59 34
2018 EX-01 40 60 20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 29 71 34
2020 EX-01 29 71 24
2019 EX 36 64 42
2019 EX-01 32 68 28
2018 EX 35 65 34
2018 EX-01 30 70 20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 34
2020 EX-01 0 100 24
2019 EX 0 100 42
2019 EX-01 0 100 28
2018 EX 0 100 34
2018 EX-01 0 100 20

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 12 88 42

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 32 68 34
2020 EX-01 33 67 24
2019 EX 38 62 42
2019 EX-01 46 54 28
2018 EX 44 56 34
2018 EX-01 55 45 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 18 82 34
2019 EX 19 81 42
2018 EX 24 76 34

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 19 81 42
2018 EX 21 79 34
2018 EX-01 30 70 20

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 59 41 34
2020 EX-01 67 33 24
2019 EX 61 39 41
2019 EX-01 63 37 27
2018 EX 59 41 34
2018 EX-01 65 35 20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 29 71 34
2020 EX-01 29 71 24
2019 EX 29 71 41
2019 EX-01 30 70 27
2018 EX 26 74 34

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 24 76 34
2020 EX-01 21 79 24
2018 EX 21 79 34
2018 EX-01 30 70 20

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 34
2020 EX-01 0 100 24
2018 EX 0 100 34
2018 EX-01 0 100 20

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 15 85 34

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 41
2019 EX-01 0 100 27

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 15 85 41

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 26 74 34
2020 EX-01 21 79 24
2019 EX 22 78 41
2019 EX-01 19 81 27
2018 EX 26 74 34

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 12 88 41

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 15 85 41
2019 EX-01 19 81 27

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 41
2019 EX-01 0 100 27
2018 EX 0 100 33
2018 EX-01 0 100 20

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 33
2018 EX-01 0 100 20

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 15 85 41
2019 EX-01 19 81 27

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 15 85 33

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 39 61 41
2019 EX-01 56 44 27
2018 EX 30 70 33
2018 EX-01 25 75 20

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 33
2018 EX-01 0 100 20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 39 61 41
2019 EX-01 52 48 27
2018 EX 48 52 33
2018 EX-01 40 60 20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 33
2018 EX-01 0 100 20

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 24 76 41

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 31 13 5 3 17 1 75 10 382
2020 EX-01 27 28 15 7 4 17 2 68 13 239
2020 EX-02 36 28 12 0 0 24 0 84 0 58
2020 EX-03 33 41 5 3 3 14 0 86 8 58
2019 EX 30 31 13 7 3 13 3 73 11 378
2019 EX-01 28 28 16 6 4 14 4 68 12 232
2019 EX-02 28 39 3 11 2 13 3 80 16 61
2019 EX-03 35 35 15 5 0 6 3 79 5 62
2018 EX 27 35 16 7 2 10 3 71 11 327
2018 EX-01 27 32 17 7 2 12 4 70 10 196
2018 EX-02 26 28 16 11 7 11 2 62 20 57
2018 EX-03 29 45 14 8 0 2 2 78 8 51
2017 EX 30 25 15 10 4 11 4 65 17 349
2017 EX-01 26 24 18 11 3 13 5 61 17 229
2017 EX-02 33 30 7 7 9 7 6 72 19 54
2017 EX-03 37 27 10 8 4 14 0 74 14 49
2014 EX 33 28 10 4 3 18 4 78 10 386
2014 EX-01 30 25 10 5 4 22 4 74 13 257
2014 EX-02 29 35 8 2 4 15 6 82 8 48
2014 EX-03 42 32 13 3 0 10 0 82 4 62

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 48 31 12 4 2 3 0 82 6 382
2020 EX-01 45 31 14 5 2 3 0 78 7 238
2020 EX-02 57 31 10 0 0 2 0 89 0 58
2020 EX-03 46 34 8 3 2 7 0 85 5 59
2019 EX 54 25 11 5 2 3 0 81 7 378
2019 EX-01 51 25 14 5 2 3 0 78 8 232
2019 EX-02 59 23 3 8 2 5 0 86 10 61
2019 EX-03 58 26 13 2 0 2 0 85 2 62
2018 EX 50 31 11 4 1 3 0 83 6 327
2018 EX-01 47 33 13 3 1 3 0 82 4 198
2018 EX-02 50 25 7 11 2 5 0 79 13 56
2018 EX-03 56 30 10 4 0 0 0 86 4 50
2017 EX 50 27 10 7 4 3 0 79 11 347
2017 EX-01 48 28 11 7 2 4 0 79 9 227
2017 EX-02 56 15 9 11 9 0 0 70 20 54
2017 EX-03 43 41 6 4 4 2 0 85 8 49
2014 EX 46 32 10 3 3 6 0 83 6 386
2014 EX-01 44 32 11 3 4 6 0 81 7 257
2014 EX-02 40 38 6 6 4 6 0 82 11 48
2014 EX-03 53 32 10 0 0 5 0 90 0 62

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 4 96 382
2020 EX-01 6 94 239
2020 EX-02 0 100 58
2020 EX-04 0 100 12
2019 EX 3 97 377
2019 EX-01 3 97 232
2019 EX-03 0 100 62
2019 EX-04 0 100 11
2018 EX 3 97 329
2018 EX-04 0 100 11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 100 0 16

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 44 56 16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 38 63 16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2018 EX 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 56 44 16

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 45 55 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 55 45 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 32 26 14 3 1 22 2 77 5 382
2020 EX-01 30 25 17 3 1 20 3 72 6 239
2020 EX-02 36 24 12 0 0 26 2 83 0 58
2020 EX-03 33 29 9 2 2 26 0 84 5 58
2019 EX 35 23 15 2 1 19 5 76 4 377
2019 EX-01 31 23 17 3 1 20 5 72 5 232
2019 EX-02 33 25 13 2 2 21 5 78 4 61
2019 EX-03 49 16 15 0 0 13 7 82 0 61
2018 EX 29 31 18 2 1 16 3 74 4 329
2018 EX-01 26 31 21 1 1 18 4 72 2 198
2018 EX-02 28 28 19 7 0 16 2 68 9 57
2018 EX-03 37 33 14 2 0 12 2 82 2 51
2017 EX 33 24 12 3 1 22 5 77 6 349
2017 EX-01 29 24 13 4 1 24 5 75 6 229
2017 EX-02 35 26 11 2 0 18 7 83 2 54
2017 EX-03 37 27 4 4 6 22 0 82 13 49
2014 EX 36 19 10 2 1 28 4 82 4 385
2014 EX-01 36 16 10 2 1 31 5 80 4 257
2014 EX-02 29 27 8 0 4 21 10 82 6 48
2014 EX-03 41 25 10 2 0 23 0 85 2 61

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 32 12 3 1 4 0 84 4 382
2020 EX-01 47 31 14 3 1 4 0 81 4 238
2020 EX-02 55 34 5 2 0 3 0 93 2 58
2020 EX-03 46 32 10 3 2 7 0 84 5 59
2019 EX 55 28 10 2 1 4 0 86 4 377
2019 EX-01 53 26 12 3 2 5 0 83 5 232
2019 EX-02 56 33 3 3 2 3 0 92 5 61
2019 EX-03 59 28 11 0 0 0 2 88 0 61
2018 EX 53 29 12 2 1 4 0 85 3 329
2018 EX-01 50 29 14 2 1 4 0 83 3 198
2018 EX-02 46 37 7 4 0 7 0 89 4 57
2018 EX-03 67 22 8 0 0 4 0 92 0 51
2017 EX 55 27 8 3 1 4 1 87 5 349
2017 EX-01 53 28 9 4 1 5 1 86 5 229
2017 EX-02 59 24 11 2 0 4 0 87 2 54
2017 EX-03 57 31 2 2 6 2 0 90 8 49
2014 EX 52 27 10 2 2 7 1 85 4 386
2014 EX-01 52 24 12 2 2 9 1 83 3 257
2014 EX-02 42 35 6 4 6 4 2 82 11 48
2014 EX-03 53 32 8 2 0 5 0 90 2 62

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 3 97 381
2020 EX-01 4 96 239
2020 EX-02 2 98 57
2020 EX-03 2 98 58

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 9 91 381
2020 EX-01 8 92 237
2020 EX-02 9 91 58
2020 EX-03 12 88 59
2019 EX 9 91 376
2019 EX-01 9 91 231
2019 EX-02 13 87 61
2019 EX-03 8 92 62
2017 EX 10 90 348
2017 EX-01 10 90 228
2017 EX-02 15 85 54
2014 EX 7 93 385
2014 EX-01 9 91 257

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 62 38 34
2020 EX-01 63 37 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 91 9 34
2020 EX-01 89 11 19
2019 EX 94 6 35
2019 EX-01 90 10 20
2017 EX 85 15 34
2017 EX-01 91 9 21
2014 EX 93 7 28
2014 EX-01 100 0 24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 71 16 10 3 0 0 0 87 3 31
2020 EX-01 71 24 6 0 0 0 0 94 0 17
2019 EX 59 28 0 9 3 0 0 88 13 32
2019 EX-01 61 33 0 6 0 0 0 94 6 18
2017 EX 54 32 0 0 14 0 0 86 14 28
2017 EX-01 45 44 0 0 11 0 0 89 11 18
2014 EX 81 12 8 0 0 0 0 92 0 26
2014 EX-01 79 13 8 0 0 0 0 92 0 24

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 61 27 5 3 2 0 2 90 5 383
2020 EX-01 58 31 4 3 2 0 2 91 5 240
2020 EX-02 75 16 4 2 2 0 2 93 4 57
2020 EX-03 58 24 10 3 3 0 2 83 7 59
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 38 11 9 3 0 0 77 12 379
2020 EX-01 36 39 10 10 4 0 0 76 14 236
2020 EX-02 50 28 10 12 0 0 0 78 12 58
2020 EX-03 40 40 16 5 0 0 0 79 5 58

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 46 8 9 1 0 0 82 10 383
2020 EX-01 37 44 9 10 1 0 0 80 11 239
2020 EX-02 40 50 2 9 0 0 0 90 9 58
2020 EX-03 25 54 10 8 2 0 0 80 10 59

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 32 45 9 11 3 0 0 78 14 381
2020 EX-01 35 42 8 11 3 0 0 78 14 237
2020 EX-02 33 48 10 9 0 0 0 81 9 58
2020 EX-03 17 56 8 15 3 0 0 73 19 59

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 43 41 11 4 2 0 0 84 5 381
2020 EX-01 42 39 13 3 2 0 0 81 5 238
2020 EX-02 46 47 4 2 2 0 0 93 4 57
2020 EX-03 39 46 10 5 0 0 0 85 5 59

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 34 7 3 1 1 1 89 4 384
2020 EX-01 53 35 7 4 1 1 0 89 5 240
2020 EX-02 59 33 5 2 0 0 2 93 2 58
2020 EX-03 51 36 8 2 2 0 2 88 3 59

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 78 15 4 1 1 2 0 95 2 384
2020 EX-01 78 15 5 0 0 1 0 94 1 240
2020 EX-02 71 22 2 2 0 3 0 96 2 58
2020 EX-03 76 15 0 2 3 3 0 95 5 59

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 29 5 1 0 1 0 94 1 383
2020 EX-01 64 28 5 1 0 1 0 93 2 240
2020 EX-02 58 35 4 0 0 4 0 96 0 57
2020 EX-03 63 32 3 0 0 2 0 97 0 59

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 21 6 7 3 0 0 85 9 381
2020 EX-01 63 21 7 6 2 0 0 85 8 238
2020 EX-02 65 23 2 9 2 0 0 88 11 57
2020 EX-03 64 19 5 8 2 2 0 84 10 59

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 25 5 2 1 1 1 92 3 379
2020 EX-01 66 25 5 3 1 0 0 92 4 238
2020 EX-02 70 21 5 2 0 0 2 93 2 56
2020 EX-03 59 31 5 2 0 2 2 93 2 58

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 100 0 377
2020 EX-01 100 0 236
2020 EX-02 100 0 57
2020 EX-03 100 0 58

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 23 39 18 15 5 0 1 62 21 377
2020 EX-01 21 41 18 16 5 0 0 61 21 236
2020 EX-02 25 30 23 16 5 0 2 55 21 57
2020 EX-03 22 38 17 16 5 0 2 61 21 58

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 37 4 1 0 1 0 94 2 383
2020 EX-01 54 39 5 2 0 0 0 92 2 239
2020 EX-02 60 33 3 0 0 3 0 96 0 58
2020 EX-03 61 37 2 0 0 0 0 98 0 59
2019 EX 51 38 7 3 1 0 0 90 3 377
2019 EX-01 47 41 10 2 1 0 0 87 3 232
2019 EX-02 56 38 2 5 0 0 0 93 5 61
2019 EX-03 62 33 3 2 0 0 0 95 2 61
2018 EX 49 42 6 2 0 0 0 91 3 325
2018 EX-01 45 43 8 4 0 0 0 88 4 196
2018 EX-02 52 45 4 0 0 0 0 96 0 56
2018 EX-03 56 40 4 0 0 0 0 96 0 50
2017 EX 52 37 4 3 4 0 0 89 7 347
2017 EX-01 50 37 5 3 5 0 0 87 8 229
2017 EX-02 51 40 6 2 2 0 0 91 4 53
2017 EX-03 55 35 2 2 6 0 0 90 8 49

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 29 8 12 7 1 0 74 19 384
2020 EX-01 47 29 8 10 6 0 0 77 16 240
2020 EX-02 43 17 12 17 7 3 0 63 25 58
2020 EX-03 36 42 3 14 5 0 0 78 19 59

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 24 10 3 3 1 0 85 5 379
2020 EX-01 63 21 9 3 3 0 0 85 6 237
2020 EX-02 58 21 12 4 2 4 0 82 5 57
2020 EX-03 50 36 10 2 2 0 0 86 3 58

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 38 12 8 3 1 0 77 11 384
2020 EX-01 38 36 13 8 3 1 0 75 12 240
2020 EX-02 41 33 12 12 0 2 0 75 12 58
2020 EX-03 32 51 12 3 2 0 0 83 5 59
2019 EX 32 43 12 9 3 1 0 76 13 378
2019 EX-01 28 42 15 9 5 1 0 71 14 232
2019 EX-02 30 48 10 11 2 0 0 77 13 61
2019 EX-03 40 47 6 6 0 0 0 87 6 62
2018 EX 30 45 11 10 4 0 0 75 14 328
2018 EX-01 25 48 12 11 4 0 0 73 15 197
2018 EX-02 33 40 9 12 5 0 0 74 18 57
2018 EX-03 39 41 12 8 0 0 0 80 8 51
2017 EX 27 45 11 11 5 0 0 72 17 349
2017 EX-01 23 50 11 11 4 0 0 73 15 229
2017 EX-02 35 33 13 13 6 0 0 69 19 54
2017 EX-03 35 31 14 12 8 0 0 65 20 49

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 29 54 6 8 2 0 0 83 10 377
2020 EX-01 29 52 6 11 3 0 0 81 13 236
2020 EX-02 32 54 9 4 2 0 0 86 5 57
2020 EX-03 24 66 7 2 2 0 0 90 3 58
2019 EX 30 48 10 10 2 0 1 79 12 368
2019 EX-01 28 47 12 11 1 0 1 75 13 225
2019 EX-02 31 53 8 7 0 0 2 84 7 59
2019 EX-03 37 44 5 11 3 0 0 81 15 62

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 26 13 6 5 0 1 76 11 384
2020 EX-01 48 25 14 6 7 0 1 74 13 240
2020 EX-02 59 22 5 9 3 0 2 82 12 58
2020 EX-03 47 31 15 3 3 0 0 78 7 59

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 41 27 21 8 3 0 0 68 11 382
2020 EX-01 38 29 21 9 3 0 0 67 12 239
2020 EX-02 40 22 24 10 3 0 0 62 14 58
2020 EX-03 47 26 19 5 3 0 0 72 9 58
2019 EX 20 29 24 15 12 0 1 49 27 378
2019 EX-01 16 28 24 18 13 0 1 45 31 232
2019 EX-02 18 33 28 10 11 0 0 51 21 61
2019 EX-03 27 26 26 10 10 0 2 54 20 62
2018 EX 18 26 25 15 15 0 1 45 30 330
2018 EX-01 18 25 23 17 17 0 1 43 34 199
2018 EX-02 18 25 28 14 14 0 2 43 29 57
2018 EX-03 18 22 35 16 10 0 0 39 25 51
2017 EX 29 19 21 12 17 0 2 48 30 348
2017 EX-01 23 19 20 15 21 0 3 43 36 229
2017 EX-02 37 22 20 9 11 0 0 59 20 54
2017 EX-03 46 15 23 8 8 0 0 60 17 48

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 16 25 26 27 0 0 22 53 383
2020 EX-01 6 17 26 24 26 0 0 23 51 239
2020 EX-02 7 9 28 28 29 0 0 16 57 58
2020 EX-03 0 20 20 31 29 0 0 20 59 59
2019 EX 7 22 30 27 14 0 0 29 41 377
2019 EX-01 5 23 29 29 13 0 0 28 42 231
2019 EX-02 7 15 31 25 23 0 0 21 48 61
2019 EX-03 10 21 35 23 11 0 0 31 34 62
2018 EX 5 18 29 27 20 0 0 23 48 329
2018 EX-01 3 19 31 29 18 0 0 22 47 198
2018 EX-02 4 18 21 25 33 0 0 21 58 57
2018 EX-03 8 16 31 27 18 0 0 24 45 51
2017 EX 6 17 32 22 23 0 0 23 45 349
2017 EX-01 6 16 33 21 23 0 0 22 45 229
2017 EX-02 7 13 33 24 22 0 0 20 46 54
2017 EX-03 4 18 31 24 22 0 0 22 47 49

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 7 20 23 27 22 0 0 27 50 383
2020 EX-01 9 20 23 24 23 0 0 29 47 239
2020 EX-02 5 26 16 33 21 0 0 31 53 58
2020 EX-03 2 15 31 32 20 0 0 17 53 59
2019 EX 9 25 31 23 11 0 0 34 34 376
2019 EX-01 7 25 34 22 12 0 0 32 33 231
2019 EX-02 5 23 26 33 13 0 0 28 46 61
2019 EX-03 11 25 31 23 10 0 0 36 33 61
2018 EX 4 22 33 24 18 0 0 26 42 328
2018 EX-01 2 21 39 21 18 0 0 22 39 198
2018 EX-02 2 25 23 32 18 0 0 27 50 56
2018 EX-03 8 20 25 31 16 0 0 27 47 51
2017 EX 4 22 32 24 17 0 0 26 41 349
2017 EX-01 5 20 34 24 16 0 0 25 40 229
2017 EX-02 4 24 31 22 18 0 0 28 41 54
2017 EX-03 2 16 31 27 24 0 0 18 51 49

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 26 31 19 14 0 0 36 33 382
2020 EX-01 11 27 30 15 16 0 0 38 32 239
2020 EX-02 10 19 36 24 10 0 0 29 34 58
2020 EX-03 7 24 32 29 8 0 0 31 37 59
2019 EX 11 23 33 20 12 0 1 34 32 375
2019 EX-01 9 20 35 23 12 0 1 30 35 231
2019 EX-02 8 22 34 15 20 0 0 31 36 59
2019 EX-03 13 26 35 19 6 0 0 39 26 62
2018 EX 7 22 32 21 18 0 0 29 40 329
2018 EX-01 6 22 33 22 18 0 0 28 40 199
2018 EX-02 9 16 20 29 27 0 0 25 55 56
2018 EX-03 10 18 47 16 10 0 0 27 25 51
2017 EX 10 22 28 23 17 0 1 31 41 348
2017 EX-01 11 21 28 25 14 0 1 32 40 228
2017 EX-02 7 24 26 17 26 0 0 32 42 54
2017 EX-03 8 16 31 22 22 0 0 24 45 49

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 11 20 25 23 22 0 0 31 45 383
2020 EX-01 12 20 26 20 22 0 0 32 42 240
2020 EX-02 5 23 19 33 19 0 0 28 53 57
2020 EX-03 7 19 27 25 22 0 0 25 47 59
2019 EX 17 28 26 18 10 0 1 46 28 375
2019 EX-01 18 29 25 19 8 0 1 47 27 230
2019 EX-02 10 26 30 16 18 0 0 36 34 61
2019 EX-03 15 31 26 18 10 0 0 46 28 61
2018 EX 11 28 27 19 15 0 0 39 34 325
2018 EX-01 10 32 27 19 12 0 0 42 31 195
2018 EX-02 7 23 27 20 23 0 0 30 43 56
2018 EX-03 14 20 29 25 12 0 0 33 37 51
2017 EX 12 23 27 21 15 0 1 36 37 348
2017 EX-01 14 24 25 20 15 0 2 38 36 228
2017 EX-02 11 20 28 24 17 0 0 31 41 54
2017 EX-03 6 27 35 14 18 0 0 33 33 49

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 20 28 20 18 0 0 33 38 382
2020 EX-01 15 19 28 19 19 0 0 34 38 239
2020 EX-02 12 21 24 26 17 0 0 33 43 58
2020 EX-03 5 24 34 24 14 0 0 29 37 59
2019 EX 15 27 32 14 13 0 0 41 26 376
2019 EX-01 13 27 32 14 13 0 0 40 27 231
2019 EX-02 8 25 38 11 18 0 0 33 30 61
2019 EX-03 20 25 31 16 8 0 0 44 25 61
2018 EX 11 25 29 20 15 0 0 35 35 330
2018 EX-01 11 26 30 22 12 0 0 36 34 199
2018 EX-02 5 25 35 16 19 0 0 30 35 57
2018 EX-03 16 22 22 22 20 0 0 37 41 51
2017 EX 11 30 28 19 12 0 0 41 32 349
2017 EX-01 13 27 29 19 12 0 0 40 31 229
2017 EX-02 7 39 24 13 17 0 0 46 30 54
2017 EX-03 8 31 20 31 10 0 0 39 41 49

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 24 22 12 7 0 4 57 20 378
2020 EX-01 31 23 21 12 8 0 4 57 21 237
2020 EX-02 21 21 30 16 7 0 4 44 24 56
2020 EX-03 31 29 22 9 3 0 5 64 13 58

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 36 16 8 2 0 0 74 10 382
2020 EX-01 35 37 16 9 2 0 0 72 11 239
2020 EX-02 35 35 18 11 2 0 0 70 12 57
2020 EX-03 49 36 14 0 2 0 0 85 2 59
2019 EX 29 42 20 8 2 0 0 71 10 377
2019 EX-01 23 45 22 9 2 0 0 67 11 231
2019 EX-02 33 34 21 8 3 0 0 67 11 61
2019 EX-03 40 40 13 5 2 0 0 81 6 62
2018 EX 22 38 24 10 5 0 1 61 15 329
2018 EX-01 17 41 25 11 6 1 0 58 16 198
2018 EX-02 23 39 21 9 7 0 2 63 16 57
2018 EX-03 35 29 25 10 0 0 0 65 10 51
2017 EX 24 38 20 11 6 0 0 63 17 349
2017 EX-01 20 42 19 13 6 0 0 62 18 229
2017 EX-02 26 41 24 6 4 0 0 67 9 54
2017 EX-03 33 29 22 8 8 0 0 61 16 49

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 16 32 26 15 10 0 0 49 25 382
2020 EX-01 17 31 27 13 12 0 0 48 25 239
2020 EX-02 16 35 21 19 9 0 0 51 28 57
2020 EX-03 17 32 27 17 7 0 0 49 24 59
2019 EX 16 37 29 14 4 0 0 53 19 378
2019 EX-01 14 39 27 16 4 0 0 53 20 232
2019 EX-02 13 34 28 16 8 0 0 48 25 61
2019 EX-03 18 32 37 10 3 0 0 50 13 62
2018 EX 11 33 32 16 8 0 0 44 24 329
2018 EX-01 8 32 34 21 5 0 1 40 26 198
2018 EX-02 5 37 26 16 16 0 0 42 32 57
2018 EX-03 25 33 33 2 6 0 0 59 8 51
2017 EX 14 32 29 18 7 0 0 46 25 349
2017 EX-01 13 31 30 19 6 0 0 44 25 229
2017 EX-02 9 42 24 18 6 0 0 52 24 54
2017 EX-03 16 24 33 12 14 0 0 41 27 49

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 30 20 9 5 0 0 66 14 382
2020 EX-01 32 35 20 7 7 0 0 66 14 240
2020 EX-02 35 26 21 16 2 0 0 61 18 57
2020 EX-03 49 19 22 8 2 0 0 68 10 59
2019 EX 28 39 21 10 2 0 0 66 12 376
2019 EX-01 26 37 23 12 3 0 0 62 15 230
2019 EX-02 23 48 20 8 2 0 0 70 10 61
2019 EX-03 32 42 19 5 2 0 0 74 6 62
2018 EX 25 39 23 9 4 0 1 65 13 328
2018 EX-01 18 42 26 9 5 0 1 60 14 197
2018 EX-02 23 40 23 11 4 0 0 63 14 57
2018 EX-03 47 29 16 4 2 0 2 78 6 51
2017 EX 25 36 25 7 7 0 0 61 13 349
2017 EX-01 24 37 26 7 6 0 0 61 13 229
2017 EX-02 15 42 30 7 6 0 0 57 13 54
2017 EX-03 33 29 22 6 10 0 0 61 16 49

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 26 9 6 5 0 0 80 11 381
2020 EX-01 54 25 9 7 5 0 0 79 12 240
2020 EX-02 49 25 16 7 4 0 0 74 11 57
2020 EX-03 60 26 5 5 3 0 0 86 9 58
2019 EX 48 31 11 5 3 0 1 80 8 376
2019 EX-01 44 35 11 4 5 0 0 79 9 230
2019 EX-02 48 33 8 8 2 0 2 82 10 61
2019 EX-03 65 23 10 2 2 0 0 87 3 62

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 35 28 21 12 4 0 0 63 15 381
2020 EX-01 37 27 21 11 4 0 0 64 15 239
2020 EX-02 40 28 12 18 2 0 0 68 19 57
2020 EX-03 33 31 26 5 5 0 0 64 10 58

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 23 24 27 17 9 0 0 47 26 383
2020 EX-01 23 22 26 19 10 0 0 45 29 240
2020 EX-02 23 19 33 16 9 0 0 42 25 57
2020 EX-03 24 27 27 17 5 0 0 51 22 59
2019 EX 26 27 27 14 6 0 0 53 20 373
2019 EX-01 23 29 30 12 7 0 0 51 19 230
2019 EX-02 22 24 27 20 7 0 0 46 27 59
2019 EX-03 30 28 20 20 3 0 0 57 23 61
2018 EX 18 28 26 16 11 0 0 46 27 329
2018 EX-01 15 28 29 18 10 1 0 43 28 198
2018 EX-02 12 32 23 16 18 0 0 44 33 57
2018 EX-03 29 24 20 18 10 0 0 53 27 51
2017 EX 19 27 29 16 9 0 0 46 25 348
2017 EX-01 16 26 29 18 11 0 0 42 29 228
2017 EX-02 15 26 33 22 4 0 0 41 26 54
2017 EX-03 31 33 24 0 12 0 0 63 12 49

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 28 13 2 1 0 1 83 4 377
2020 EX-01 51 29 15 2 2 0 1 81 4 237
2020 EX-02 66 17 12 3 0 0 2 84 4 58
2020 EX-03 51 39 11 0 0 0 0 89 0 57
2019 EX 60 23 11 3 2 0 1 83 5 376
2019 EX-01 57 25 12 3 2 0 1 82 5 230
2019 EX-02 61 20 15 3 0 0 2 82 3 61
2019 EX-03 63 24 6 3 3 0 0 87 6 62
2018 EX 51 30 12 5 2 0 0 81 7 327
2018 EX-01 45 33 13 8 2 0 0 78 10 197
2018 EX-02 54 30 16 0 0 0 0 84 0 56
2018 EX-03 67 22 6 2 4 0 0 88 6 51
2017 EX 63 23 10 3 1 0 1 86 4 349
2017 EX-01 62 23 10 3 1 0 0 86 4 229
2017 EX-02 54 30 13 2 0 0 2 85 2 54
2017 EX-03 73 20 4 2 0 0 0 94 2 49

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 31 28 24 12 6 0 0 59 18 376
2020 EX-01 31 29 24 9 6 0 0 60 16 238
2020 EX-02 42 14 21 18 5 0 0 56 23 57
2020 EX-03 23 40 18 18 2 0 0 63 19 57

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 10 4 1 1 0 4 95 2 380
2020 EX-01 80 11 3 1 0 0 5 95 1 240
2020 EX-02 83 9 3 2 0 0 3 95 2 58
2020 EX-03 82 7 7 0 0 0 4 93 0 57
2019 EX 79 9 5 2 0 0 5 93 2 377
2019 EX-01 77 11 5 2 0 0 6 93 2 232
2019 EX-02 82 2 8 3 0 0 5 88 4 60
2019 EX-03 84 10 2 0 0 0 5 98 0 62
2018 EX 72 13 6 2 0 0 5 90 3 329
2018 EX-01 67 16 8 2 1 0 7 89 2 198
2018 EX-02 77 9 2 7 0 0 5 91 7 57
2018 EX-03 82 10 6 0 0 0 2 94 0 51

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 86 6 4 2 1 0 1 93 3 380
2020 EX-01 83 7 5 3 1 0 2 91 4 240
2020 EX-02 98 2 0 0 0 0 0 100 0 58
2020 EX-03 88 7 5 0 0 0 0 95 0 57
2019 EX 74 12 6 3 3 0 2 88 6 374
2019 EX-01 70 14 7 4 3 0 1 86 7 230
2019 EX-02 76 10 7 0 5 0 2 88 5 59
2019 EX-03 82 8 5 2 0 0 3 93 2 62
2018 EX 74 15 6 2 2 0 2 91 3 326
2018 EX-01 71 18 6 1 3 0 3 91 4 198
2018 EX-02 79 13 7 2 0 0 0 91 2 56
2018 EX-03 82 6 8 4 0 0 0 88 4 50
2017 EX 78 10 5 3 3 0 1 89 6 348
2017 EX-01 78 12 4 2 3 0 1 91 5 228
2017 EX-02 72 11 11 4 2 0 0 83 6 54
2017 EX-03 84 2 2 4 6 0 2 88 10 49

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 71 21 6 1 1 0 1 92 2 377
2020 EX-01 70 21 6 1 1 0 1 92 2 238
2020 EX-02 71 22 7 0 0 0 0 93 0 58
2020 EX-03 73 20 5 2 0 0 0 93 2 56
2019 EX 59 25 11 4 1 0 0 84 5 373
2019 EX-01 60 23 10 5 2 0 0 83 7 230
2019 EX-02 53 34 12 0 0 0 0 88 0 58
2019 EX-03 58 26 13 3 0 0 0 84 3 62
2018 EX 55 28 12 2 2 0 0 83 4 328
2018 EX-01 54 27 15 2 2 0 1 81 4 198
2018 EX-02 55 32 5 4 4 0 0 88 7 56
2018 EX-03 65 25 6 2 2 0 0 90 4 51
2017 EX 60 26 8 3 1 0 0 87 5 349
2017 EX-01 59 29 9 2 1 0 0 88 3 229
2017 EX-02 63 24 7 4 2 0 0 87 6 54
2017 EX-03 61 20 8 8 2 0 0 82 10 49

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 71 16 7 4 3 0 0 87 6 378
2020 EX-01 68 18 8 3 3 0 0 86 6 239
2020 EX-02 74 12 2 10 2 0 0 86 12 58
2020 EX-03 75 18 5 2 0 0 0 93 2 56
2019 EX 66 14 12 4 2 0 0 81 7 370
2019 EX-01 66 12 13 6 3 0 0 78 9 227
2019 EX-02 63 22 14 2 0 0 0 85 2 59
2019 EX-03 77 16 7 0 0 0 0 93 0 61
2018 EX 56 24 10 5 4 0 0 80 9 328
2018 EX-01 54 26 10 5 5 0 1 81 10 197
2018 EX-02 56 21 9 9 5 0 0 77 14 57
2018 EX-03 67 18 12 4 0 0 0 84 4 51
2017 EX 60 21 11 5 3 0 0 81 8 349
2017 EX-01 60 24 9 4 3 0 0 84 7 229
2017 EX-02 63 15 13 7 2 0 0 78 9 54
2017 EX-03 53 16 18 8 4 0 0 69 12 49

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 31 12 4 2 0 2 83 5 379
2020 EX-01 43 35 13 5 3 0 2 79 7 240
2020 EX-02 72 19 5 2 0 0 2 93 2 57
2020 EX-03 60 25 12 4 0 0 0 84 4 57
2019 EX 40 33 17 7 2 0 1 74 9 373
2019 EX-01 34 34 19 9 3 0 0 69 11 229
2019 EX-02 53 36 8 3 0 0 0 88 3 59
2019 EX-03 44 27 21 8 0 0 0 71 8 62
2018 EX 37 32 21 7 3 0 1 69 10 325
2018 EX-01 31 33 21 10 5 0 1 64 14 196
2018 EX-02 51 32 16 2 0 0 0 82 2 57
2018 EX-03 42 28 28 2 0 0 0 70 2 50
2017 EX 41 34 16 5 3 0 1 75 8 348
2017 EX-01 36 33 21 6 3 0 1 70 9 228
2017 EX-02 46 39 9 4 2 0 0 85 6 54
2017 EX-03 49 35 6 6 4 0 0 84 10 49

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 74 17 6 1 1 0 1 92 2 383
2020 EX-01 73 19 5 2 0 0 1 93 2 239
2020 EX-02 86 3 7 0 2 0 2 91 2 58
2020 EX-03 71 19 8 2 0 0 0 90 2 59
2019 EX 73 19 5 2 0 0 1 93 2 373
2019 EX-01 71 20 5 3 0 0 1 92 3 230
2019 EX-02 79 12 7 2 0 0 0 91 2 58
2019 EX-03 71 26 2 2 0 0 0 97 2 62
2018 EX 64 27 7 1 0 0 1 92 1 329
2018 EX-01 59 31 8 1 1 1 1 91 2 199
2018 EX-02 74 19 5 0 0 0 2 95 0 57
2018 EX-03 60 26 10 2 0 0 2 88 2 50
2017 EX 75 17 6 1 1 0 1 92 2 346
2017 EX-01 75 17 5 1 0 0 1 93 2 228
2017 EX-02 77 17 6 0 0 0 0 94 0 53
2017 EX-03 75 17 4 0 4 0 0 92 4 48

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 85 11 2 1 1 0 1 96 2 384
2020 EX-01 83 12 3 2 0 0 0 95 2 240
2020 EX-02 90 7 0 0 2 0 2 98 2 58
2020 EX-03 86 12 2 0 0 0 0 98 0 59
2019 EX 87 8 2 1 1 1 1 96 1 374
2019 EX-01 85 8 3 1 1 1 1 95 2 230
2019 EX-02 90 8 2 0 0 0 0 98 0 59
2019 EX-03 92 5 2 0 0 0 2 98 0 62
2018 EX 87 8 2 2 0 0 1 96 2 330
2018 EX-01 83 11 3 2 1 0 2 95 2 199
2018 EX-02 96 4 0 0 0 0 0 100 0 57
2018 EX-03 92 4 0 2 0 0 2 98 2 51
2017 EX 86 9 1 1 1 0 1 96 3 348
2017 EX-01 83 10 2 2 1 0 2 95 3 228
2017 EX-02 89 9 0 0 2 0 0 98 2 54
2017 EX-03 90 8 0 0 2 0 0 98 2 49

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 26 13 2 1 0 1 84 3 384
2020 EX-01 55 28 12 3 2 0 1 84 4 240
2020 EX-02 47 31 21 2 0 0 0 78 2 58
2020 EX-03 69 20 10 0 0 0 0 90 0 59
2019 EX 64 24 7 4 0 0 1 88 5 373
2019 EX-01 60 28 6 6 0 0 1 88 6 230
2019 EX-02 68 17 8 5 2 0 0 85 7 59
2019 EX-03 70 18 11 0 0 0 0 89 0 61
2018 EX 62 22 11 3 1 0 1 85 4 330
2018 EX-01 62 22 11 5 0 0 1 85 5 199
2018 EX-02 58 28 9 4 2 0 0 86 5 57
2018 EX-03 67 18 14 0 2 0 0 84 2 51
2017 EX 64 21 8 2 3 0 1 87 5 347
2017 EX-01 59 23 10 3 3 0 1 84 6 227
2017 EX-02 70 18 6 2 4 0 0 89 6 54
2017 EX-03 71 22 4 0 2 0 0 94 2 49

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 40 17 3 1 0 0 78 5 383
2020 EX-01 37 40 20 2 2 0 0 77 3 239
2020 EX-02 40 33 16 12 0 0 0 72 12 58
2020 EX-03 39 46 12 3 0 0 0 85 3 59

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 8 22 41 20 9 0 0 30 29 384
2020 EX-01 8 24 40 19 10 0 0 31 29 240
2020 EX-02 5 24 41 17 12 0 0 29 29 58
2020 EX-03 5 17 49 24 5 0 0 22 29 59
2019 EX 7 27 44 17 5 0 0 34 22 376
2019 EX-01 7 25 44 19 5 0 0 32 24 230
2019 EX-02 3 30 44 16 7 0 0 33 23 61
2019 EX-03 10 31 44 13 3 0 0 40 16 62
2018 EX 7 23 43 22 5 0 0 30 27 330
2018 EX-01 5 25 46 20 5 0 0 29 25 199
2018 EX-02 7 16 42 26 9 0 0 23 35 57
2018 EX-03 14 20 43 24 0 0 0 33 24 51
2017 EX 4 20 45 22 9 0 0 24 31 348
2017 EX-01 3 20 43 26 7 0 0 23 34 228
2017 EX-02 4 19 59 7 11 0 0 22 18 54
2017 EX-03 6 16 41 24 12 0 0 22 37 49

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 21 28 36 12 3 0 0 15 49 382
2020 EX-01 19 27 36 15 4 0 0 18 46 239
2020 EX-02 24 33 36 3 3 0 0 7 57 58
2020 EX-03 22 34 33 9 2 0 0 10 57 58
2019 EX 13 26 38 18 5 0 0 23 40 376
2019 EX-01 14 26 40 16 4 0 0 20 40 230
2019 EX-02 13 33 30 18 7 0 0 25 46 61
2019 EX-03 11 23 39 23 5 0 0 27 34 62
2018 EX 12 27 44 14 2 0 0 16 39 325
2018 EX-01 10 26 49 13 2 0 1 14 36 197
2018 EX-02 20 34 32 13 2 0 0 14 54 56
2018 EX-03 12 24 40 20 4 0 0 24 36 50
2017 EX 13 24 44 13 6 0 0 19 37 348
2017 EX-01 13 26 46 10 5 0 0 15 39 228
2017 EX-02 18 11 41 22 7 0 0 30 30 54
2017 EX-03 12 29 43 10 6 0 0 16 41 49
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 51 11 0 57 43 384
2020 EX-01 40 49 11 0 55 45 240
2020 EX-02 47 48 5 0 51 49 58
2020 EX-03 31 49 20 0 62 38 59

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 36 64 145
2020 EX-01 27 73 94
2020 EX-02 48 52 27
2020 EX-03 50 50 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 21 11 6 3 0 5 79 10 384
2020 EX-01 50 22 12 6 5 0 5 76 11 240
2020 EX-02 59 19 9 9 2 0 3 80 11 58
2020 EX-03 61 20 10 5 0 0 3 84 5 59
2019 EX 50 16 14 9 6 0 5 70 16 372
2019 EX-01 45 17 17 10 7 0 5 65 17 230
2019 EX-02 53 19 10 10 7 0 2 72 17 59
2019 EX-03 57 17 10 7 3 0 7 79 11 60
2018 EX 50 16 16 6 6 0 7 70 13 329
2018 EX-01 46 17 18 5 8 0 6 68 13 198
2018 EX-02 44 16 16 9 5 0 11 67 16 57
2018 EX-03 55 10 14 8 4 0 10 72 13 51

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 14 24 14 17 26 0 5 41 44 145
2020 EX-01 14 21 17 13 29 0 6 38 44 94
2020 EX-02 22 15 11 30 19 0 4 38 50 27
2020 EX-03 6 39 11 22 22 0 0 44 44 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 11 12 23 42 0 2 21 66 146
2020 EX-01 9 8 12 20 47 0 3 18 70 95
2020 EX-02 7 15 11 37 30 0 0 22 67 27
2020 EX-03 6 17 17 17 44 0 0 22 61 18
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