2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 38 8 6 3 0 0 83 9 1827
2020 AS-01 42 38 11 6 4 0 0 80 10 314
2020 AS-02 45 37 9 7 2 0 0 82 9 383
2020 AS-03 47 39 8 4 1 0 0 86 6 418
2020 AS-04 40 42 7 7 5 0 0 82 11 306
2020 AS-05 50 37 6 6 1 0 0 87 7 243
2020 AS-06 44 42 4 8 3 0 0 86 10 78
2020 AS-07 47 33 5 10 5 0 0 80 15 60
2019 AS 38 40 11 6 6 0 0 78 11 1648
2019 AS-01 37 40 12 5 6 0 0 76 11 293
2019 AS-02 36 40 12 6 6 0 0 76 13 373
2019 AS-03 38 38 14 5 6 0 0 76 11 359
2019 AS-04 36 42 10 6 6 0 0 79 12 262
2019 AS-05 44 41 8 3 2 0 0 86 6 201
2019 AS-06 45 39 3 3 9 0 0 84 13 64
2019 AS-07 37 46 4 10 4 0 0 83 13 52
2018 AS 39 40 11 7 4 0 0 79 10 1304
2018 AS-01 36 42 13 6 3 0 0 78 9 235
2018 AS-02 38 38 13 8 3 0 0 76 11 295
2018 AS-03 38 38 13 6 5 0 0 76 11 290
2018 AS-04 36 49 8 5 3 0 0 84 8 204
2018 AS-05 44 37 7 8 4 0 0 81 12 156
2018 AS-06 44 33 9 11 2 0 0 78 13 54
2018 AS-07 46 46 0 5 3 0 0 92 8 39
2017 AS 34 44 11 6 5 0 0 78 11 1290
2017 AS-01 36 42 14 4 5 0 0 78 8 237
2017 AS-02 31 44 14 5 6 0 0 75 11 323
2017 AS-03 29 47 11 8 4 0 0 77 12 274
2017 AS-04 40 42 7 7 5 0 0 82 11 179
2017 AS-05 32 50 9 4 4 0 0 82 9 159
2017 AS-06 45 36 6 9 4 0 0 81 13 53
2017 AS-07 43 42 7 5 3 0 0 85 8 40
2014 AS 27 44 15 9 6 0 0 70 15 1450
2014 AS-01 25 42 16 8 7 0 1 68 16 322
2014 AS-02 23 44 16 11 7 0 0 66 18 358
2014 AS-03 23 47 17 8 5 0 0 70 13 315
2014 AS-04 29 45 11 8 7 0 0 74 15 203
2014 AS-05 35 38 14 8 4 0 0 73 12 154
2014 AS-06 40 47 4 2 7 0 0 87 9 45
2014 AS-07 42 44 5 7 2 0 0 86 9 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 34 12 7 3 0 0 78 10 1817
2020 AS-01 44 30 15 6 4 0 0 75 10 313
2020 AS-02 42 33 14 8 3 0 0 75 11 381
2020 AS-03 44 37 13 5 1 0 0 81 7 416
2020 AS-04 41 36 11 9 4 0 0 77 12 304
2020 AS-05 48 37 6 6 3 0 0 85 9 242
2020 AS-06 40 44 6 5 5 0 0 83 10 78
2020 AS-07 43 26 12 12 7 0 0 69 19 58
2019 AS 38 37 11 7 6 0 0 75 13 1645
2019 AS-01 42 35 12 8 3 0 0 77 11 291
2019 AS-02 34 39 13 8 7 0 0 73 15 373
2019 AS-03 36 36 14 8 6 0 0 72 14 360
2019 AS-04 39 35 11 8 7 0 0 74 15 261
2019 AS-05 45 39 8 3 3 0 0 85 7 201
2019 AS-06 43 40 8 0 10 0 0 83 10 63
2019 AS-07 31 48 6 12 4 0 0 79 15 52
2018 AS 40 37 13 6 4 0 0 76 11 1305
2018 AS-01 43 36 14 3 4 0 0 79 7 235
2018 AS-02 40 36 14 8 3 0 0 75 11 295
2018 AS-03 35 37 16 6 6 0 0 72 12 289
2018 AS-04 40 40 9 6 4 0 0 80 10 205
2018 AS-05 40 36 9 10 5 0 0 76 15 155
2018 AS-06 44 33 13 4 7 0 0 76 11 55
2018 AS-07 50 35 10 5 0 0 0 85 5 40
2017 AS 34 39 14 8 6 0 0 73 14 1287
2017 AS-01 37 36 17 5 5 0 0 73 10 237
2017 AS-02 33 40 10 11 6 0 0 73 17 323
2017 AS-03 30 35 20 7 8 0 0 65 15 273
2017 AS-04 37 38 15 5 5 0 0 75 10 178
2017 AS-05 34 43 9 9 4 1 0 77 14 159
2017 AS-06 40 36 8 10 6 0 0 77 15 52
2017 AS-07 38 47 3 5 8 0 0 85 13 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 31 9 3 1 0 0 88 4 1817
2020 AS-01 55 28 10 4 2 0 0 84 6 311
2020 AS-02 55 31 10 2 1 0 0 87 3 382
2020 AS-03 55 35 8 2 0 0 0 90 2 415
2020 AS-04 54 33 8 2 2 0 0 88 4 305
2020 AS-05 62 28 7 2 0 0 0 90 2 243
2020 AS-06 49 36 9 1 4 0 0 86 5 77
2020 AS-07 69 19 5 3 3 0 0 88 7 59
2019 AS 51 33 9 3 3 0 0 85 6 1639
2019 AS-01 50 32 10 4 3 0 0 82 7 289
2019 AS-02 49 34 11 3 2 0 0 83 6 373
2019 AS-03 49 36 9 3 4 0 0 85 6 361
2019 AS-04 51 35 10 2 2 0 0 86 4 259
2019 AS-05 60 30 5 4 1 1 1 91 4 198
2019 AS-06 56 29 5 5 6 0 0 84 11 63
2019 AS-07 54 35 6 6 0 0 0 88 6 52
2018 AS 53 34 9 3 2 0 0 87 5 1296
2018 AS-01 53 30 12 3 2 0 0 83 5 233
2018 AS-02 53 35 7 4 1 0 0 87 5 294
2018 AS-03 47 37 10 4 2 0 0 84 6 289
2018 AS-04 55 34 7 1 1 0 0 90 3 204
2018 AS-05 56 29 8 3 3 0 0 85 7 153
2018 AS-06 52 44 4 0 0 0 0 96 0 54
2018 AS-07 66 29 5 0 0 0 0 95 0 38
2017 AS 48 39 9 3 1 0 0 87 4 1289
2017 AS-01 51 35 11 2 1 0 0 86 3 237
2017 AS-02 46 39 9 3 2 0 0 86 5 322
2017 AS-03 44 42 11 3 1 0 0 86 3 275
2017 AS-04 53 34 10 3 1 0 0 87 3 178
2017 AS-05 47 43 5 3 1 1 0 90 4 160
2017 AS-06 57 28 4 6 4 2 0 86 10 53
2017 AS-07 48 44 8 0 0 0 0 92 0 40
2014 AS 54 32 10 2 2 0 0 86 5 1450
2014 AS-01 52 31 12 2 2 0 0 83 5 322
2014 AS-02 50 35 11 3 2 0 0 85 5 357
2014 AS-03 53 31 11 1 3 0 0 84 4 315
2014 AS-04 56 30 9 2 3 0 0 86 5 203
2014 AS-05 59 32 4 4 1 0 0 91 5 154
2014 AS-06 65 28 0 2 4 0 0 93 7 46
2014 AS-07 70 28 2 0 0 0 0 98 0 43

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 36 9 3 2 0 0 86 5 1826
2020 AS-01 49 35 9 4 4 0 0 84 7 313
2020 AS-02 50 33 10 4 2 0 0 83 6 382
2020 AS-03 52 37 9 2 0 0 0 89 3 418
2020 AS-04 47 39 8 2 3 0 0 87 5 306
2020 AS-05 54 33 8 4 0 0 0 87 5 244
2020 AS-06 45 42 9 3 1 0 0 87 4 78
2020 AS-07 43 33 8 8 5 2 0 78 14 60
2019 AS 45 36 9 5 4 0 0 82 9 1645
2019 AS-01 47 34 10 6 3 0 0 80 9 292
2019 AS-02 43 37 11 6 3 0 0 80 9 374
2019 AS-03 45 36 10 5 4 0 0 81 9 359
2019 AS-04 43 37 11 5 5 0 0 79 10 261
2019 AS-05 50 39 6 4 2 1 0 89 5 199
2019 AS-06 55 34 3 0 8 0 0 89 8 64
2019 AS-07 48 42 4 6 0 0 0 90 6 52
2018 AS 46 37 9 5 3 0 0 83 8 1310
2018 AS-01 43 39 8 3 6 0 0 82 9 236
2018 AS-02 46 38 9 5 2 0 0 84 7 296
2018 AS-03 44 36 11 5 4 0 0 80 9 289
2018 AS-04 49 38 9 2 2 0 0 87 4 207
2018 AS-05 47 35 8 8 3 0 0 81 11 156
2018 AS-06 47 35 9 7 2 0 0 82 9 55
2018 AS-07 48 43 5 5 0 0 0 90 5 40
2017 AS 41 40 12 5 3 0 0 81 7 1286
2017 AS-01 42 37 15 4 2 0 0 79 6 235
2017 AS-02 39 40 13 5 3 0 0 79 8 322
2017 AS-03 38 45 12 4 2 0 0 83 6 274
2017 AS-04 47 34 11 7 2 0 0 80 9 178
2017 AS-05 39 44 8 4 4 0 0 84 8 160
2017 AS-06 51 28 13 4 4 0 0 79 8 53
2017 AS-07 40 47 7 5 0 0 0 88 5 40
2014 AS 33 42 12 6 6 0 0 76 12 1448
2014 AS-01 32 40 14 7 6 0 0 72 13 321
2014 AS-02 30 41 16 7 6 0 0 71 13 358
2014 AS-03 31 47 11 5 7 0 0 78 11 314
2014 AS-04 35 42 9 6 6 1 0 78 13 202
2014 AS-05 44 37 11 5 3 0 0 81 8 154
2014 AS-06 52 35 2 7 2 0 2 89 9 46
2014 AS-07 35 60 0 2 2 0 0 95 5 43

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 30 9 3 2 0 0 87 5 1818
2020 AS-01 63 24 7 3 2 1 0 88 5 311
2020 AS-02 56 28 11 4 1 0 0 84 5 382
2020 AS-03 58 31 8 2 1 0 0 89 3 416
2020 AS-04 52 33 8 3 4 0 0 85 7 304
2020 AS-05 58 31 8 2 0 0 1 90 3 242
2020 AS-06 51 36 6 4 3 0 0 87 6 78
2020 AS-07 45 37 12 3 2 2 0 83 5 60
2019 AS 43 35 13 4 4 1 0 79 8 1641
2019 AS-01 55 24 12 4 5 0 0 79 9 292
2019 AS-02 42 34 15 3 4 1 0 77 8 372
2019 AS-03 43 38 10 5 3 1 1 82 9 357
2019 AS-04 39 39 12 4 4 1 0 79 9 261
2019 AS-05 43 37 13 4 3 1 0 80 7 200
2019 AS-06 48 34 11 3 3 0 0 83 6 64
2019 AS-07 27 46 15 8 4 0 0 73 12 52
2018 AS 44 33 14 5 3 0 0 78 8 1305
2018 AS-01 54 26 13 4 3 0 0 80 7 235
2018 AS-02 45 32 16 5 2 0 0 77 7 296
2018 AS-03 43 35 12 6 3 0 0 78 9 291
2018 AS-04 38 39 14 5 3 0 0 78 8 203
2018 AS-05 41 35 13 7 4 1 0 76 11 155
2018 AS-06 46 30 17 4 4 0 0 76 7 54
2018 AS-07 33 38 20 5 3 3 0 72 8 40
2017 AS 38 38 14 7 3 1 0 76 10 1291
2017 AS-01 46 33 13 5 3 0 0 80 7 236
2017 AS-02 40 35 16 4 3 1 0 76 8 324
2017 AS-03 38 37 13 7 3 3 0 76 10 274
2017 AS-04 33 41 16 7 3 0 0 74 10 179
2017 AS-05 30 44 14 8 4 1 0 74 12 160
2017 AS-06 41 38 9 11 0 0 0 79 11 53
2017 AS-07 30 47 8 13 3 0 0 77 15 40
2014 AS 20 41 21 12 5 1 0 62 17 1450
2014 AS-01 23 37 23 11 5 1 1 61 16 322
2014 AS-02 20 39 19 11 9 1 0 60 20 358
2014 AS-03 22 38 23 12 4 1 0 60 16 315
2014 AS-04 15 39 24 13 7 1 0 55 21 203
2014 AS-05 22 48 16 12 2 0 0 70 14 154
2014 AS-06 24 54 9 9 4 0 0 78 13 46
2014 AS-07 14 58 21 7 0 0 0 72 7 43

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 32 9 3 1 0 0 87 5 1809
2020 AS-01 61 26 7 3 1 1 0 89 4 309
2020 AS-02 54 30 11 4 1 0 0 84 5 378
2020 AS-03 55 34 8 2 1 0 0 89 3 413
2020 AS-04 50 35 7 4 3 0 0 86 7 305
2020 AS-05 54 35 8 2 0 0 0 89 2 243
2020 AS-06 51 36 6 4 3 0 0 87 6 78
2020 AS-07 46 31 19 3 2 0 0 76 5 59
2019 AS 43 35 13 5 4 0 0 79 9 1639
2019 AS-01 52 26 11 6 4 0 0 78 10 289
2019 AS-02 43 37 11 4 4 0 0 80 9 372
2019 AS-03 43 36 12 5 3 1 1 80 8 360
2019 AS-04 39 39 15 4 3 0 0 78 7 260
2019 AS-05 43 37 12 4 2 1 0 81 7 201
2019 AS-06 55 27 8 5 5 0 0 82 10 62
2019 AS-07 23 46 19 10 2 0 0 69 12 52
2018 AS 43 35 13 6 3 0 0 78 9 1299
2018 AS-01 50 30 10 6 4 0 0 80 10 234
2018 AS-02 43 36 14 5 2 0 0 79 7 292
2018 AS-03 42 36 13 5 4 0 0 78 9 291
2018 AS-04 39 39 13 6 1 1 0 79 8 201
2018 AS-05 42 35 12 8 3 1 0 77 11 156
2018 AS-06 48 26 19 2 6 0 0 74 7 54
2018 AS-07 28 43 18 10 3 0 0 70 13 40
2017 AS 37 41 13 6 3 0 0 78 9 1291
2017 AS-01 45 36 12 4 3 1 0 81 6 236
2017 AS-02 37 43 13 4 3 0 0 80 7 324
2017 AS-03 37 42 12 7 3 0 0 78 10 275
2017 AS-04 35 43 13 6 3 0 0 78 9 179
2017 AS-05 31 44 15 8 2 0 0 75 11 160
2017 AS-06 41 34 11 11 2 0 0 76 13 53
2017 AS-07 27 52 3 15 3 0 0 80 18 40
2014 AS 21 42 21 10 5 1 0 63 15 1449
2014 AS-01 22 38 25 8 5 2 0 62 13 322
2014 AS-02 20 39 23 9 8 1 0 59 18 357
2014 AS-03 24 39 20 12 4 1 0 63 16 315
2014 AS-04 16 42 22 12 6 1 0 59 19 203
2014 AS-05 22 51 13 12 1 0 1 74 13 154
2014 AS-06 24 54 11 7 4 0 0 78 11 46
2014 AS-07 25 49 21 5 0 0 0 74 5 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 25 15 8 3 3 1 73 11 1821
2020 AS-01 47 24 13 5 5 5 0 75 11 311
2020 AS-02 44 26 16 9 3 3 0 72 12 383
2020 AS-03 48 26 15 6 2 3 0 76 9 418
2020 AS-04 41 25 15 9 6 3 1 69 15 304
2020 AS-05 50 25 13 8 1 2 2 77 9 243
2020 AS-06 44 21 21 8 1 5 0 68 10 77
2020 AS-07 47 20 17 13 2 2 0 68 15 60
2019 AS 36 26 17 9 7 4 1 65 17 1647
2019 AS-01 41 22 15 9 10 4 0 65 19 293
2019 AS-02 34 27 18 8 9 4 1 63 17 372
2019 AS-03 40 25 16 9 6 2 1 68 16 361
2019 AS-04 37 26 15 9 8 4 1 66 18 261
2019 AS-05 34 30 18 9 5 3 0 67 15 201
2019 AS-06 36 34 13 6 5 5 2 75 12 64
2019 AS-07 24 33 22 16 2 4 0 59 18 51
2018 AS 36 25 19 10 6 4 1 64 17 1303
2018 AS-01 39 23 19 10 5 3 0 65 15 235
2018 AS-02 35 25 19 11 6 4 1 63 17 294
2018 AS-03 37 26 18 10 6 2 1 65 16 289
2018 AS-04 35 30 16 9 4 5 1 69 14 204
2018 AS-05 33 24 21 12 4 4 1 61 18 156
2018 AS-06 43 19 19 11 6 4 0 63 17 54
2018 AS-07 28 18 23 15 13 5 0 47 29 40
2017 AS 31 28 19 10 7 4 1 62 18 1292
2017 AS-01 33 28 22 8 5 3 1 65 13 236
2017 AS-02 33 27 17 9 8 6 1 64 18 324
2017 AS-03 31 30 15 10 7 6 0 66 18 275
2017 AS-04 34 24 18 14 7 3 1 60 22 179
2017 AS-05 26 29 22 10 10 3 0 57 20 160
2017 AS-06 40 27 15 13 4 2 0 67 17 53
2017 AS-07 20 42 20 5 8 3 3 65 13 40
2014 AS 22 25 22 16 10 5 0 49 27 1447
2014 AS-01 24 23 26 14 10 3 1 49 24 321
2014 AS-02 21 20 24 18 11 7 0 44 31 356
2014 AS-03 20 29 21 17 6 5 0 53 25 315
2014 AS-04 19 26 19 16 14 6 0 48 32 203
2014 AS-05 27 26 19 16 7 5 1 56 23 154
2014 AS-06 22 39 22 7 11 0 0 61 17 46
2014 AS-07 18 26 24 16 12 5 0 46 30 43
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 24 11 3 2 2 4 84 5 1819
2020 AS-01 50 19 15 4 3 2 7 76 7 310
2020 AS-02 46 27 14 2 2 3 5 80 5 382
2020 AS-03 53 24 13 3 1 2 4 82 4 417
2020 AS-04 53 28 10 3 3 1 3 84 6 304
2020 AS-05 71 21 4 1 1 1 1 94 2 243
2020 AS-06 65 23 1 6 0 0 4 92 7 78
2020 AS-07 70 23 0 5 2 0 0 93 7 60
2019 AS 50 25 12 4 2 1 5 80 7 1645
2019 AS-01 49 21 17 2 2 1 8 77 5 290
2019 AS-02 37 30 15 5 3 1 8 74 9 374
2019 AS-03 46 27 13 5 2 2 6 79 7 361
2019 AS-04 52 25 13 3 4 1 3 80 7 260
2019 AS-05 70 21 4 4 1 0 2 92 5 200
2019 AS-06 72 22 3 0 3 0 0 94 3 64
2019 AS-07 60 29 10 2 0 0 0 88 2 52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 29 8 3 2 1 1 86 6 1818
2020 AS-01 58 26 8 3 2 2 1 86 5 310
2020 AS-02 53 30 11 2 1 1 2 86 3 380
2020 AS-03 55 30 9 4 1 1 1 86 5 418
2020 AS-04 53 31 8 3 4 1 1 85 7 305
2020 AS-05 60 27 6 5 2 1 0 88 7 243
2020 AS-06 57 30 5 4 3 0 1 88 7 77
2020 AS-07 55 30 3 8 3 0 0 85 12 60
2019 AS 50 29 9 7 4 1 1 80 11 1645
2019 AS-01 55 27 8 5 2 1 1 84 8 292
2019 AS-02 45 31 12 6 5 0 1 77 11 374
2019 AS-03 49 30 10 8 3 1 0 80 11 360
2019 AS-04 46 29 10 7 5 2 0 77 13 261
2019 AS-05 56 28 6 7 2 1 1 86 9 198
2019 AS-06 50 38 5 3 5 0 0 88 8 64
2019 AS-07 54 25 6 8 8 0 0 79 15 52
2018 AS 50 30 10 6 3 1 1 81 9 1303
2018 AS-01 53 27 11 5 2 1 2 82 7 236
2018 AS-02 44 38 11 3 3 1 0 83 6 295
2018 AS-03 47 31 11 8 2 0 1 79 10 289
2018 AS-04 47 34 9 7 3 1 0 81 10 205
2018 AS-05 60 22 8 7 3 0 1 82 10 153
2018 AS-06 59 19 4 11 7 0 0 78 19 54
2018 AS-07 68 23 3 8 0 0 0 90 8 40
2017 AS 47 33 9 6 4 0 0 80 11 1291
2017 AS-01 55 26 8 4 6 0 1 82 10 237
2017 AS-02 46 34 11 5 4 1 0 81 9 324
2017 AS-03 38 36 13 8 4 1 0 75 12 273
2017 AS-04 47 38 7 4 3 0 0 85 8 179
2017 AS-05 44 36 6 11 4 0 0 80 14 160
2017 AS-06 58 26 2 6 8 0 0 85 13 53
2017 AS-07 50 35 5 3 8 0 0 85 10 40
2014 AS 42 34 11 9 5 0 0 76 13 1450
2014 AS-01 48 33 8 6 4 1 0 81 11 322
2014 AS-02 39 32 12 9 7 0 0 72 16 358
2014 AS-03 41 37 9 10 4 0 0 77 14 315
2014 AS-04 35 32 17 12 3 0 0 68 15 203
2014 AS-05 38 41 10 7 4 1 0 79 11 154
2014 AS-06 41 33 9 9 7 2 0 76 16 46
2014 AS-07 67 21 9 2 0 0 0 88 2 43

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 24 7 3 2 0 0 87 6 1826
2020 AS-01 63 23 10 2 1 1 1 87 3 314
2020 AS-02 64 24 8 2 1 1 1 88 3 382
2020 AS-03 65 24 6 3 2 0 0 89 5 419
2020 AS-04 58 26 5 7 4 0 0 84 11 305
2020 AS-05 68 24 2 3 2 0 0 92 5 244
2020 AS-06 61 23 9 4 3 0 0 84 6 77
2020 AS-07 58 18 8 5 10 0 0 77 15 60
2019 AS 58 25 8 4 4 0 0 84 8 1649
2019 AS-01 69 20 6 2 2 1 0 89 4 293
2019 AS-02 54 29 8 5 3 0 0 83 9 374
2019 AS-03 58 24 11 4 3 0 0 82 7 361
2019 AS-04 50 29 8 6 5 0 1 81 11 260
2019 AS-05 64 21 8 2 1 1 1 88 4 201
2019 AS-06 59 27 3 3 8 0 0 86 11 64
2019 AS-07 62 13 10 12 4 0 0 75 15 52
2018 AS 56 24 10 6 3 0 0 81 9 1308
2018 AS-01 61 22 11 5 1 1 0 83 6 237
2018 AS-02 51 28 13 4 3 1 0 80 7 295
2018 AS-03 54 25 11 7 3 0 0 79 10 288
2018 AS-04 54 28 8 7 3 0 0 82 10 206
2018 AS-05 64 19 6 5 5 0 1 84 10 156
2018 AS-06 55 16 9 13 7 0 0 71 20 55
2018 AS-07 63 25 3 10 0 0 0 88 10 40
2017 AS 56 26 8 5 5 1 0 83 9 1292
2017 AS-01 61 26 7 2 4 0 0 87 6 236
2017 AS-02 56 28 6 5 4 1 0 85 9 324
2017 AS-03 52 24 12 4 7 1 0 77 11 275
2017 AS-04 54 25 10 7 4 0 0 79 11 179
2017 AS-05 58 26 5 7 4 1 0 84 11 160
2017 AS-06 60 25 2 6 8 0 0 85 13 53
2017 AS-07 64 21 5 5 5 0 0 85 10 40
2014 AS 49 28 12 7 4 0 0 77 11 1449
2014 AS-01 54 27 11 4 4 1 1 81 8 322
2014 AS-02 45 28 16 5 4 0 1 74 10 358
2014 AS-03 49 28 10 8 5 0 0 77 13 315
2014 AS-04 45 24 14 13 3 0 0 70 16 203
2014 AS-05 45 36 13 3 3 0 0 81 7 154
2014 AS-06 51 24 2 13 7 2 0 77 20 45
2014 AS-07 67 21 5 4 2 0 0 88 7 43

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 31 9 3 2 6 0 85 6 1827
2020 AS-01 58 21 8 2 2 8 0 87 4 312
2020 AS-02 47 32 8 3 2 8 0 86 5 383
2020 AS-03 49 32 9 2 1 6 1 87 3 419
2020 AS-04 41 35 8 5 3 6 0 82 9 306
2020 AS-05 50 32 10 4 0 3 0 86 4 244
2020 AS-06 40 45 8 5 0 3 0 87 5 78
2020 AS-07 35 33 8 13 8 2 0 69 22 60
2019 AS 37 34 13 6 3 6 0 76 10 1644
2019 AS-01 47 31 9 5 2 5 1 83 7 293
2019 AS-02 37 34 13 5 4 6 0 76 10 374
2019 AS-03 35 32 15 6 4 8 1 74 10 360
2019 AS-04 36 34 13 6 3 7 0 76 10 260
2019 AS-05 33 37 15 7 2 6 0 75 10 199
2019 AS-06 30 47 11 6 5 2 0 78 11 64
2019 AS-07 19 38 10 27 6 0 0 58 33 52
2018 AS 37 34 13 6 4 5 0 75 10 1307
2018 AS-01 51 31 8 3 3 4 0 85 7 236
2018 AS-02 36 34 14 6 2 7 0 75 9 296
2018 AS-03 33 35 16 6 5 6 0 72 12 289
2018 AS-04 33 36 14 6 2 9 0 76 9 205
2018 AS-05 31 35 15 10 5 3 0 68 16 155
2018 AS-06 36 38 15 5 5 0 0 75 11 55
2018 AS-07 38 30 13 10 8 3 0 69 18 40
2017 AS 32 36 14 8 4 6 0 73 12 1292
2017 AS-01 41 32 14 4 3 6 0 77 8 237
2017 AS-02 31 39 12 6 3 9 0 77 11 324
2017 AS-03 31 32 21 6 4 7 0 68 10 275
2017 AS-04 32 43 8 9 3 5 0 79 13 179
2017 AS-05 26 36 17 14 6 2 0 63 20 160
2017 AS-06 28 41 9 13 6 2 0 71 19 53
2017 AS-07 20 45 15 13 8 0 0 65 20 40
2014 AS 25 36 18 8 5 8 0 66 14 1449
2014 AS-01 28 33 21 7 4 7 1 66 12 322
2014 AS-02 25 33 18 8 7 9 1 63 17 358
2014 AS-03 23 34 20 7 5 10 0 63 14 315
2014 AS-04 23 41 15 7 5 8 0 70 14 202
2014 AS-05 25 45 16 8 1 5 0 73 10 154
2014 AS-06 26 48 9 15 2 0 0 74 17 46
2014 AS-07 30 37 16 12 2 2 0 69 14 43

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 33 12 4 2 3 0 81 7 1820
2020 AS-01 56 28 8 2 2 5 0 87 4 309
2020 AS-02 45 33 13 4 2 3 0 81 6 383
2020 AS-03 49 31 11 5 2 2 0 82 6 416
2020 AS-04 39 38 11 5 4 2 0 79 10 306
2020 AS-05 43 36 16 3 0 1 0 80 4 243
2020 AS-06 40 42 9 6 3 0 0 82 9 78
2020 AS-07 32 33 10 18 5 2 0 66 24 60
2019 AS 35 34 15 7 5 3 1 72 12 1642
2019 AS-01 47 28 11 4 5 4 1 79 10 293
2019 AS-02 35 33 18 7 4 2 1 70 12 373
2019 AS-03 31 35 19 6 5 3 1 69 12 360
2019 AS-04 34 36 15 9 4 2 0 71 13 261
2019 AS-05 34 39 14 8 2 4 0 76 10 199
2019 AS-06 33 47 13 3 5 0 0 80 8 64
2019 AS-07 15 38 17 15 12 2 0 55 27 52
2018 AS 35 35 16 8 4 2 0 71 12 1305
2018 AS-01 48 32 11 5 3 1 0 81 8 234
2018 AS-02 35 34 18 6 4 3 0 72 10 297
2018 AS-03 30 36 19 7 5 3 0 68 13 288
2018 AS-04 32 35 22 7 2 1 0 69 9 204
2018 AS-05 31 32 14 15 6 2 0 65 21 156
2018 AS-06 31 42 13 11 4 0 0 73 15 55
2018 AS-07 30 33 15 18 5 0 0 63 23 40
2017 AS 30 35 19 8 6 3 0 67 14 1292
2017 AS-01 40 30 17 5 5 2 0 72 10 237
2017 AS-02 30 34 20 6 6 4 0 67 12 324
2017 AS-03 28 34 23 7 4 3 0 64 12 275
2017 AS-04 28 39 17 9 4 2 0 69 14 179
2017 AS-05 26 36 16 12 8 3 0 63 21 159
2017 AS-06 28 42 11 13 6 0 0 70 19 53
2017 AS-07 18 42 20 10 10 0 0 60 20 40
2014 AS 20 36 21 11 7 3 0 59 19 1450
2014 AS-01 25 33 21 11 6 3 0 60 18 322
2014 AS-02 18 34 20 12 11 4 0 55 24 358
2014 AS-03 17 38 24 12 6 3 0 56 19 315
2014 AS-04 19 35 22 13 7 3 0 56 21 203
2014 AS-05 23 45 16 8 7 1 0 69 15 154
2014 AS-06 22 48 15 13 2 0 0 70 15 46
2014 AS-07 28 30 33 5 2 2 0 59 7 43

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 35 15 6 2 5 0 75 9 1819
2020 AS-01 46 30 10 3 3 8 0 83 6 313
2020 AS-02 39 31 17 4 2 7 0 75 7 378
2020 AS-03 36 34 15 6 1 6 1 75 8 419
2020 AS-04 30 38 17 7 4 4 1 71 11 303
2020 AS-05 32 45 13 8 0 2 0 79 8 243
2020 AS-06 27 44 17 13 0 0 0 71 13 78
2020 AS-07 20 38 17 17 7 2 0 59 24 60
2019 AS 26 34 18 9 5 6 1 65 16 1639
2019 AS-01 38 31 14 6 4 5 1 74 11 290
2019 AS-02 26 33 19 8 5 8 0 65 14 373
2019 AS-03 24 34 21 9 4 7 1 62 15 359
2019 AS-04 23 36 18 11 7 5 0 62 20 261
2019 AS-05 24 39 16 10 4 7 0 68 15 198
2019 AS-06 19 53 14 6 5 3 0 74 11 64
2019 AS-07 13 27 27 21 10 2 0 41 31 52
2018 AS 25 35 19 10 5 5 0 63 16 1307
2018 AS-01 36 35 12 9 4 4 0 74 14 236
2018 AS-02 27 33 22 7 4 6 0 64 13 296
2018 AS-03 22 36 22 9 5 6 0 62 15 289
2018 AS-04 18 36 24 11 4 7 0 58 16 205
2018 AS-05 24 31 17 15 9 3 0 57 25 156
2018 AS-06 29 33 22 11 4 2 0 63 15 55
2018 AS-07 13 40 10 28 8 3 0 54 36 40
2017 AS 23 35 19 11 6 6 0 62 18 1290
2017 AS-01 32 30 19 8 4 6 0 67 13 237
2017 AS-02 24 34 19 8 6 9 1 64 15 324
2017 AS-03 19 35 22 10 4 8 1 60 16 273
2017 AS-04 19 40 18 12 6 4 0 62 19 178
2017 AS-05 18 36 20 17 7 2 0 55 25 160
2017 AS-06 23 32 17 19 6 4 0 57 26 53
2017 AS-07 18 40 17 15 10 0 0 57 25 40
2014 AS 15 32 25 13 9 6 0 50 24 1450
2014 AS-01 19 27 27 12 7 6 0 50 21 322
2014 AS-02 16 33 21 12 10 8 0 52 24 358
2014 AS-03 13 32 26 12 9 7 0 49 23 315
2014 AS-04 10 32 23 20 10 5 0 44 31 203
2014 AS-05 14 35 27 12 7 4 0 51 20 154
2014 AS-06 17 43 17 15 7 0 0 61 22 46
2014 AS-07 16 39 23 9 9 2 0 57 19 43

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 38 13 8 4 2 0 74 12 1822
2020 AS-01 47 31 11 4 3 4 0 81 7 312
2020 AS-02 36 38 14 5 3 3 0 77 9 381
2020 AS-03 34 39 17 7 2 1 1 73 10 417
2020 AS-04 30 39 13 11 5 2 0 70 17 305
2020 AS-05 28 42 11 14 3 0 0 71 18 244
2020 AS-06 27 51 9 10 3 0 0 78 13 78
2020 AS-07 20 42 13 12 13 0 0 62 25 60
2019 AS 24 35 19 12 7 3 0 61 19 1643
2019 AS-01 36 29 16 10 4 3 1 68 15 291
2019 AS-02 24 39 17 11 6 3 0 65 17 375
2019 AS-03 21 35 23 11 6 3 1 59 18 360
2019 AS-04 22 38 20 11 7 2 0 62 18 260
2019 AS-05 20 35 17 16 8 4 0 57 25 199
2019 AS-06 22 39 20 13 6 0 0 61 19 64
2019 AS-07 8 33 19 27 13 0 0 40 40 52
2018 AS 23 37 17 14 7 2 0 61 21 1305
2018 AS-01 31 39 14 10 4 2 0 71 14 236
2018 AS-02 25 35 20 11 8 1 0 61 19 297
2018 AS-03 22 35 19 14 6 4 0 60 20 288
2018 AS-04 16 38 20 19 5 3 0 55 24 205
2018 AS-05 18 37 15 17 12 2 0 56 29 156
2018 AS-06 25 40 7 22 5 0 0 65 27 55
2018 AS-07 13 49 8 21 10 0 0 62 31 39
2017 AS 23 38 17 13 7 2 0 62 21 1289
2017 AS-01 31 37 19 8 3 2 0 69 12 235
2017 AS-02 24 39 15 10 9 4 0 65 19 323
2017 AS-03 20 36 18 15 7 4 0 59 23 274
2017 AS-04 23 39 16 13 6 3 0 63 20 179
2017 AS-05 18 38 17 16 11 0 0 57 27 160
2017 AS-06 23 34 9 27 8 0 0 56 34 53
2017 AS-07 12 37 28 18 5 0 0 50 23 40
2014 AS 15 34 21 17 11 2 0 50 28 1449
2014 AS-01 17 30 25 16 9 2 0 49 26 322
2014 AS-02 16 32 19 18 12 3 0 49 31 358
2014 AS-03 13 35 23 16 11 3 0 49 27 314
2014 AS-04 9 35 19 19 16 2 0 45 35 203
2014 AS-05 20 34 16 18 10 2 0 55 28 154
2014 AS-06 20 50 11 15 2 2 0 71 18 46
2014 AS-07 16 46 30 5 2 0 0 63 7 43
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 34 11 8 3 0 0 78 11 1826
2020 AS-01 44 32 13 6 4 0 0 77 10 313
2020 AS-02 41 35 12 7 4 1 0 76 11 383
2020 AS-03 47 32 11 8 1 0 0 80 9 418
2020 AS-04 40 38 10 6 5 0 1 78 12 305
2020 AS-05 47 34 9 7 3 0 0 81 11 244
2020 AS-06 44 37 6 8 4 0 1 82 12 78
2020 AS-07 35 32 12 17 5 0 0 67 22 60
2019 AS 36 36 13 8 6 1 0 73 14 1647
2019 AS-01 43 34 12 5 5 0 1 77 11 291
2019 AS-02 32 36 17 10 5 1 0 68 15 373
2019 AS-03 36 36 13 8 6 1 1 72 14 361
2019 AS-04 32 41 10 9 7 1 0 75 16 262
2019 AS-05 45 34 12 6 2 1 0 79 9 201
2019 AS-06 38 38 13 3 8 0 0 76 11 63
2019 AS-07 25 44 10 15 6 0 0 69 21 52
2018 AS 37 36 14 8 5 0 0 73 13 1308
2018 AS-01 42 36 11 6 4 0 0 78 11 236
2018 AS-02 34 38 18 6 4 0 0 72 10 296
2018 AS-03 38 32 15 8 6 0 0 71 14 291
2018 AS-04 31 41 12 11 4 0 0 73 15 205
2018 AS-05 39 35 10 10 5 0 1 75 15 157
2018 AS-06 38 33 10 13 6 0 0 71 19 52
2018 AS-07 38 40 18 5 0 0 0 78 5 40
2017 AS 34 37 14 8 6 0 0 71 15 1290
2017 AS-01 39 34 14 5 7 0 0 74 12 237
2017 AS-02 30 35 18 10 7 0 0 66 17 323
2017 AS-03 33 37 14 10 5 1 0 70 15 274
2017 AS-04 34 39 16 7 4 0 0 73 11 179
2017 AS-05 37 36 9 10 9 0 0 72 19 159
2017 AS-06 36 38 9 8 8 2 0 75 15 53
2017 AS-07 30 50 8 8 5 0 0 80 13 40
2014 AS 27 37 17 11 7 0 0 65 18 1451
2014 AS-01 30 35 18 10 5 1 1 66 15 322
2014 AS-02 25 34 19 12 9 0 1 59 22 358
2014 AS-03 24 39 18 10 9 0 0 63 19 315
2014 AS-04 25 36 16 14 9 0 0 61 23 203
2014 AS-05 30 43 14 9 4 1 0 73 13 154
2014 AS-06 37 39 9 9 7 0 0 76 15 46
2014 AS-07 25 56 12 5 2 0 0 81 7 43

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 39 10 8 2 0 0 79 10 1816
2020 AS-01 45 36 9 8 1 0 0 81 10 309
2020 AS-02 42 40 10 6 2 0 0 82 8 381
2020 AS-03 40 38 11 9 1 0 0 78 11 416
2020 AS-04 33 43 13 9 3 0 0 76 12 305
2020 AS-05 39 41 8 8 3 0 1 81 11 244
2020 AS-06 38 39 9 9 4 0 0 78 13 76
2020 AS-07 38 35 7 10 10 0 0 73 20 60
2019 AS 32 43 11 9 4 0 0 75 13 1646
2019 AS-01 38 41 10 8 3 0 0 79 11 291
2019 AS-02 29 46 12 9 4 0 0 75 13 374
2019 AS-03 31 39 16 10 4 1 0 70 14 361
2019 AS-04 31 46 9 10 4 0 0 77 15 262
2019 AS-05 35 45 10 6 3 0 0 80 10 201
2019 AS-06 39 34 13 3 10 0 0 74 13 61
2019 AS-07 29 52 4 15 0 0 0 81 15 52
2018 AS 33 41 12 9 5 0 0 75 14 1306
2018 AS-01 35 43 14 3 4 0 0 78 8 236
2018 AS-02 35 41 10 8 5 1 0 77 13 297
2018 AS-03 30 41 13 9 7 0 0 71 16 288
2018 AS-04 33 42 11 10 3 0 0 75 13 203
2018 AS-05 29 41 13 11 6 0 0 71 17 157
2018 AS-06 33 33 11 19 4 0 0 67 22 54
2018 AS-07 45 40 5 10 0 0 0 85 10 40
2017 AS 30 43 13 9 5 0 0 73 14 1287
2017 AS-01 31 45 14 6 3 0 0 77 9 237
2017 AS-02 29 45 13 8 4 0 1 74 12 321
2017 AS-03 30 41 13 10 6 0 0 71 16 273
2017 AS-04 33 44 8 11 4 0 0 76 15 179
2017 AS-05 27 41 14 11 7 0 0 69 18 159
2017 AS-06 38 32 8 13 8 2 0 71 21 53
2017 AS-07 30 45 8 10 8 0 0 75 18 40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 30 8 5 2 1 1 84 8 1815
2020 AS-01 55 27 9 5 2 1 1 83 7 306
2020 AS-02 52 30 9 6 1 1 1 84 7 380
2020 AS-03 53 32 8 5 1 0 1 86 6 418
2020 AS-04 45 36 9 5 4 1 0 82 9 305
2020 AS-05 60 27 6 3 3 0 0 87 7 243
2020 AS-06 54 26 9 9 3 0 0 79 12 78
2020 AS-07 52 23 12 5 8 0 0 75 13 60
2019 AS 48 29 12 6 4 1 1 77 11 1645
2019 AS-01 56 25 11 4 2 0 2 83 6 291
2019 AS-02 39 34 13 7 5 0 1 74 12 374
2019 AS-03 46 29 13 6 3 2 1 77 9 360
2019 AS-04 45 30 10 7 6 1 2 76 13 261
2019 AS-05 56 26 10 5 2 1 1 83 7 200
2019 AS-06 61 22 5 6 6 0 0 83 13 64
2019 AS-07 41 27 12 12 8 0 0 69 20 51
2018 AS 49 31 10 6 3 0 0 80 10 1307
2018 AS-01 54 32 8 3 2 0 0 86 5 236
2018 AS-02 46 32 10 8 3 0 0 79 11 296
2018 AS-03 48 28 12 7 3 0 1 77 11 288
2018 AS-04 46 34 10 6 3 1 0 80 9 205
2018 AS-05 54 24 8 8 4 1 1 79 13 156
2018 AS-06 53 22 15 4 7 0 0 75 11 55
2018 AS-07 55 38 5 3 0 0 0 93 3 40
2017 AS 43 36 9 6 5 1 0 80 11 1293
2017 AS-01 48 35 8 4 4 0 1 84 9 237
2017 AS-02 41 38 8 5 6 1 1 81 11 324
2017 AS-03 37 35 12 9 5 1 0 73 15 275
2017 AS-04 45 36 12 4 3 0 0 82 7 179
2017 AS-05 47 35 4 7 5 1 0 84 12 160
2017 AS-06 49 34 6 0 11 0 0 83 11 53
2017 AS-07 37 46 5 5 8 0 0 82 13 40
2014 AS 40 35 13 7 5 0 0 75 12 1450
2014 AS-01 43 33 11 6 5 1 1 78 11 322
2014 AS-02 37 34 15 8 5 0 0 71 14 358
2014 AS-03 39 35 12 8 6 0 0 74 14 315
2014 AS-04 38 31 17 10 2 0 1 70 13 203
2014 AS-05 37 42 11 4 5 1 1 80 9 154
2014 AS-06 41 41 2 2 11 2 0 84 13 46
2014 AS-07 51 38 7 2 2 0 0 88 5 43

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 37 9 8 3 0 1 80 11 1817
2020 AS-01 36 39 10 11 3 0 2 76 14 311
2020 AS-02 43 35 8 9 3 0 1 80 12 381
2020 AS-03 43 36 10 7 2 0 2 81 10 417
2020 AS-04 40 39 9 8 3 0 2 80 11 304
2020 AS-05 43 40 8 6 0 0 2 85 7 243
2020 AS-06 44 38 6 9 3 0 0 82 12 77
2020 AS-07 47 29 8 7 8 0 0 76 15 59
2019 AS 32 38 13 11 5 0 1 71 17 1643
2019 AS-01 31 35 15 13 5 0 1 67 18 292
2019 AS-02 33 38 13 10 5 0 0 71 16 373
2019 AS-03 29 39 13 12 7 0 0 68 19 358
2019 AS-04 32 35 13 13 7 0 1 68 19 260
2019 AS-05 38 44 7 7 1 0 2 84 9 201
2019 AS-06 36 44 11 5 5 0 0 80 9 64
2019 AS-07 31 41 10 14 4 0 0 73 18 51
2018 AS 31 42 11 10 4 0 1 74 15 1306
2018 AS-01 25 47 12 11 4 0 1 73 15 236
2018 AS-02 32 44 9 10 4 0 1 76 14 295
2018 AS-03 31 39 15 10 4 0 1 71 14 290
2018 AS-04 27 47 8 12 6 0 0 75 18 205
2018 AS-05 33 37 13 11 3 0 3 72 14 156
2018 AS-06 41 24 19 7 6 0 4 67 13 54
2018 AS-07 48 33 3 13 5 0 0 80 18 40
2017 AS 32 42 11 10 4 0 1 74 14 1292
2017 AS-01 32 41 12 10 5 0 1 73 15 237
2017 AS-02 27 44 12 11 6 0 1 72 16 324
2017 AS-03 32 43 12 10 3 0 1 75 13 275
2017 AS-04 32 41 10 12 4 0 0 74 16 179
2017 AS-05 30 44 11 9 4 1 1 75 13 159
2017 AS-06 47 36 7 4 2 2 2 86 6 53
2017 AS-07 45 40 8 5 3 0 0 85 7 40
2014 AS 24 39 14 15 7 0 0 63 22 1450
2014 AS-01 17 42 13 17 10 0 1 59 27 322
2014 AS-02 25 36 12 19 8 0 0 60 28 357
2014 AS-03 27 38 16 13 7 0 0 65 20 315
2014 AS-04 20 45 14 16 6 0 0 65 22 203
2014 AS-05 31 35 19 7 6 1 2 67 13 154
2014 AS-06 35 39 11 7 7 2 0 76 13 46
2014 AS-07 37 40 12 9 2 0 0 77 12 43

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 22 10 4 3 2 2 83 6 1817
2020 AS-01 60 17 13 4 2 3 1 80 6 309
2020 AS-02 55 26 9 4 1 2 2 85 6 382
2020 AS-03 60 23 9 3 2 2 2 86 5 416
2020 AS-04 52 23 11 5 4 2 3 79 9 305
2020 AS-05 64 20 8 3 2 0 2 86 5 242
2020 AS-06 60 19 13 1 1 5 0 84 3 78
2020 AS-07 58 20 12 2 7 2 0 80 8 60

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 37 13 7 4 2 0 75 12 1820
2020 AS-01 44 33 12 4 3 4 0 80 7 310
2020 AS-02 36 35 12 9 4 3 0 74 14 383
2020 AS-03 36 35 15 7 4 2 0 73 11 415
2020 AS-04 33 37 12 10 7 1 0 71 17 305
2020 AS-05 35 41 14 7 1 1 0 77 9 244
2020 AS-06 24 58 13 4 1 0 0 82 5 78
2020 AS-07 30 37 15 12 5 2 0 68 17 60
2019 AS 28 36 16 11 6 2 0 66 17 1645
2019 AS-01 36 33 13 7 7 4 0 73 14 292
2019 AS-02 31 32 16 10 8 2 1 64 19 373
2019 AS-03 26 39 19 9 5 1 0 66 15 360
2019 AS-04 22 37 18 13 8 2 0 60 22 261
2019 AS-05 29 41 14 10 3 4 0 73 13 200
2019 AS-06 30 43 13 11 2 2 0 74 13 63
2019 AS-07 15 44 19 12 6 4 0 62 18 52
2018 AS 28 36 15 13 6 2 0 65 19 1307
2018 AS-01 37 32 14 8 6 3 0 72 14 234
2018 AS-02 26 34 20 13 5 2 0 62 18 296
2018 AS-03 29 34 15 13 6 3 0 65 20 290
2018 AS-04 23 38 12 18 6 2 0 63 25 205
2018 AS-05 22 39 17 11 9 1 0 63 21 157
2018 AS-06 28 43 11 13 6 0 0 70 19 54
2018 AS-07 18 50 13 15 5 0 0 68 20 40
2017 AS 29 38 14 10 6 3 0 69 17 1287
2017 AS-01 31 37 16 9 3 4 1 71 13 235
2017 AS-02 26 37 15 9 9 3 1 66 18 323
2017 AS-03 29 37 13 11 5 5 0 70 16 275
2017 AS-04 28 36 15 12 7 3 0 66 19 178
2017 AS-05 26 42 11 13 6 2 0 69 19 159
2017 AS-06 36 40 13 8 4 0 0 76 11 53
2017 AS-07 31 57 8 3 3 0 0 87 5 39
2014 AS 20 37 17 14 8 3 0 59 23 1448
2014 AS-01 20 34 19 13 9 5 0 57 23 321
2014 AS-02 20 37 18 15 7 3 1 59 23 358
2014 AS-03 19 39 15 13 10 4 0 60 24 314
2014 AS-04 18 37 16 17 10 3 0 56 27 203
2014 AS-05 20 45 20 8 5 2 0 66 13 154
2014 AS-06 22 39 15 15 7 2 0 62 22 46
2014 AS-07 33 30 21 9 5 2 0 64 14 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 30 15 10 7 3 2 66 18 1828
2020 AS-01 36 27 18 5 6 7 1 69 12 313
2020 AS-02 32 28 16 12 9 2 2 62 22 383
2020 AS-03 34 29 13 11 7 4 1 67 19 419
2020 AS-04 29 30 18 11 8 1 2 62 20 306
2020 AS-05 34 37 12 7 5 2 3 75 13 244
2020 AS-06 26 42 17 6 5 0 4 71 12 78
2020 AS-07 30 30 13 20 7 0 0 60 27 60
2019 AS 26 31 15 12 12 3 2 59 25 1649
2019 AS-01 28 30 15 10 12 3 1 60 24 293
2019 AS-02 24 30 17 10 13 3 2 58 24 374
2019 AS-03 25 30 16 13 11 3 2 58 26 361
2019 AS-04 25 29 15 14 14 1 2 56 29 261
2019 AS-05 29 38 13 11 9 2 1 68 19 200
2019 AS-06 31 36 9 11 6 2 5 72 18 64
2019 AS-07 15 46 10 12 15 2 0 63 27 52
2018 AS 24 32 15 14 11 3 1 59 26 1309
2018 AS-01 29 28 18 10 11 3 1 59 22 235
2018 AS-02 18 34 16 15 13 3 1 54 29 296
2018 AS-03 26 29 13 13 12 4 1 59 27 291
2018 AS-04 21 36 13 16 10 2 2 59 27 205
2018 AS-05 23 36 11 13 11 2 3 62 26 157
2018 AS-06 33 27 16 15 9 0 0 60 24 55
2018 AS-07 30 40 8 13 8 3 0 72 21 40
2017 AS 24 30 14 14 13 3 2 57 29 1290
2017 AS-01 26 30 15 10 12 4 3 60 24 236
2017 AS-02 22 25 15 17 16 3 2 50 35 324
2017 AS-03 22 29 16 16 13 3 1 53 30 274
2017 AS-04 21 33 12 15 11 3 3 58 28 178
2017 AS-05 26 38 10 12 11 1 2 66 24 160
2017 AS-06 30 28 15 13 9 0 4 61 23 53
2017 AS-07 28 42 5 10 15 0 0 69 25 40
2014 AS 14 25 18 17 21 3 2 40 41 1449
2014 AS-01 14 23 17 17 23 4 2 39 43 321
2014 AS-02 11 21 20 20 24 3 1 33 45 358
2014 AS-03 12 24 18 19 22 3 2 39 42 315
2014 AS-04 12 26 15 20 22 3 2 40 43 203
2014 AS-05 20 30 17 14 14 4 2 53 29 154
2014 AS-06 15 41 17 11 13 0 2 58 24 46
2014 AS-07 26 37 12 7 19 0 0 62 26 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 21 11 4 3 1 4 81 8 1827
2020 AS-01 57 20 11 4 2 2 5 82 7 314
2020 AS-02 60 19 10 4 4 1 3 81 8 383
2020 AS-03 57 20 11 5 3 0 5 81 8 417
2020 AS-04 55 22 12 5 3 0 3 79 8 306
2020 AS-05 56 24 10 3 3 1 3 83 6 244
2020 AS-06 53 32 8 4 3 0 1 86 6 78
2020 AS-07 52 10 23 13 2 0 0 62 15 60
2019 AS 53 24 12 4 3 0 5 81 7 1642
2019 AS-01 54 22 11 3 3 1 6 82 6 289
2019 AS-02 53 26 11 3 2 1 5 83 6 374
2019 AS-03 52 19 14 4 3 0 8 78 7 359
2019 AS-04 52 24 10 6 4 0 4 79 10 262
2019 AS-05 52 28 13 4 0 0 2 82 5 201
2019 AS-06 56 32 6 5 0 0 2 89 5 63
2019 AS-07 55 16 20 2 6 0 2 72 8 51

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 23 11 5 3 1 3 81 8 1827
2020 AS-01 54 21 10 6 4 2 3 79 11 313
2020 AS-02 49 25 12 7 4 1 2 77 11 382
2020 AS-03 56 23 12 5 2 0 3 81 7 419
2020 AS-04 58 22 9 4 4 1 3 83 8 306
2020 AS-05 59 23 9 3 2 1 3 85 5 244
2020 AS-06 54 32 8 3 1 0 3 88 4 78
2020 AS-07 67 17 8 7 2 0 0 83 8 60
2019 AS 49 22 14 7 4 1 4 74 11 1643
2019 AS-01 44 22 15 9 2 2 6 72 12 293
2019 AS-02 50 21 14 7 5 0 3 74 12 373
2019 AS-03 44 22 15 7 4 1 6 72 12 357
2019 AS-04 44 22 18 5 5 1 4 70 11 261
2019 AS-05 57 25 10 3 0 0 3 86 4 201
2019 AS-06 62 19 8 6 0 2 3 85 7 63
2019 AS-07 60 13 10 12 2 2 2 76 14 52

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 8 4 2 2 3 4 92 4 1819
2020 AS-01 79 7 3 1 1 5 5 95 1 313
2020 AS-02 77 8 6 2 2 2 3 90 4 380
2020 AS-03 76 10 5 2 1 2 5 92 3 417
2020 AS-04 76 10 4 2 4 3 2 90 6 305
2020 AS-05 79 6 5 2 1 3 4 92 3 243
2020 AS-06 83 8 3 0 5 0 1 92 5 78
2020 AS-07 74 14 7 0 2 3 0 91 2 58
2019 AS 73 9 6 2 2 4 6 90 4 1644
2019 AS-01 75 10 3 1 1 3 6 94 3 290
2019 AS-02 68 11 8 1 2 5 5 88 4 375
2019 AS-03 74 5 7 3 3 2 8 87 6 359
2019 AS-04 74 7 6 0 2 5 5 91 3 262
2019 AS-05 78 8 4 1 3 4 4 92 4 200
2019 AS-06 78 8 3 2 0 3 6 95 2 63
2019 AS-07 69 10 10 2 4 2 4 83 6 51

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 11 4 2 1 2 6 93 3 1819
2020 AS-01 71 12 5 1 1 3 7 92 2 311
2020 AS-02 71 14 5 2 1 2 6 92 3 383
2020 AS-03 73 11 4 1 1 1 8 92 3 416
2020 AS-04 78 10 3 1 1 2 4 94 2 303
2020 AS-05 79 9 1 2 0 1 8 96 2 243
2020 AS-06 82 10 1 0 1 0 5 97 1 78
2020 AS-07 87 5 5 2 0 0 2 93 2 60
2019 AS 76 7 3 1 1 2 10 94 2 1638
2019 AS-01 75 7 4 1 1 1 11 94 2 291
2019 AS-02 71 9 6 1 2 2 9 90 3 373
2019 AS-03 75 6 4 3 1 1 11 91 4 357
2019 AS-04 75 6 2 1 1 3 11 96 2 261
2019 AS-05 85 5 0 0 1 1 9 99 1 198
2019 AS-06 79 8 2 0 0 0 11 98 0 62
2019 AS-07 92 0 0 0 0 0 8 100 0 52

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 38 12 7 3 0 1 77 11 1819
2020 AS-01 30 36 17 10 4 1 1 68 14 313
2020 AS-02 35 36 15 9 4 0 1 72 13 380
2020 AS-03 39 41 10 6 2 0 1 81 9 418
2020 AS-04 40 41 10 5 4 0 1 81 9 304
2020 AS-05 51 33 9 7 1 0 0 84 7 243
2020 AS-06 44 44 5 5 1 0 0 88 6 77
2020 AS-07 46 25 15 10 3 0 0 71 14 59
2019 AS 37 37 12 8 6 0 0 74 14 1633
2019 AS-01 32 34 16 11 6 1 2 67 17 289
2019 AS-02 33 37 15 8 8 0 0 70 15 372
2019 AS-03 33 39 13 9 6 0 1 72 15 358
2019 AS-04 38 40 8 7 6 1 0 79 13 261
2019 AS-05 49 36 8 3 3 1 0 86 6 196
2019 AS-06 62 24 5 3 6 0 0 86 10 63
2019 AS-07 40 44 10 2 4 0 0 84 6 50
2018 AS 36 40 13 8 4 0 0 76 12 1302
2018 AS-01 30 41 17 8 3 0 1 72 11 234
2018 AS-02 37 34 17 8 3 0 0 71 11 294
2018 AS-03 35 39 12 8 6 0 0 74 14 287
2018 AS-04 34 43 13 7 2 0 0 78 9 206
2018 AS-05 34 49 5 8 5 0 0 83 12 155
2018 AS-06 53 35 4 7 2 0 0 87 9 55
2018 AS-07 53 40 3 5 0 0 0 93 5 40
2017 AS 35 40 13 9 4 0 0 74 13 1286
2017 AS-01 33 38 17 8 4 0 0 71 12 237
2017 AS-02 31 39 15 10 4 0 0 71 14 323
2017 AS-03 31 41 15 10 3 0 0 71 13 274
2017 AS-04 41 38 9 7 5 0 0 80 11 177
2017 AS-05 39 39 8 9 5 0 0 78 14 158
2017 AS-06 49 36 6 2 8 0 0 85 9 53
2017 AS-07 33 57 3 5 3 0 0 90 8 40
2014 AS 22 43 14 12 7 0 0 66 20 1450
2014 AS-01 19 39 20 13 9 0 1 59 21 322
2014 AS-02 20 39 15 16 8 1 1 60 24 357
2014 AS-03 19 47 14 12 7 1 0 66 19 315
2014 AS-04 20 44 15 13 7 0 0 65 20 203
2014 AS-05 32 47 8 7 5 0 0 80 12 154
2014 AS-06 46 37 2 7 9 0 0 83 15 46
2014 AS-07 37 51 2 9 0 0 0 88 9 43

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 33 13 6 3 0 1 79 8 1823
2020 AS-01 37 33 18 5 4 0 2 71 10 313
2020 AS-02 43 32 14 7 3 1 0 76 10 381
2020 AS-03 46 37 12 4 1 0 0 83 5 418
2020 AS-04 45 34 10 7 4 0 0 80 11 304
2020 AS-05 58 27 9 5 1 0 0 85 6 244
2020 AS-06 50 28 14 6 1 0 0 78 8 78
2020 AS-07 52 27 7 7 8 0 0 78 15 60
2019 AS 43 33 12 6 5 0 0 77 11 1644
2019 AS-01 43 31 14 6 5 0 0 74 12 291
2019 AS-02 39 33 14 8 5 1 0 73 13 372
2019 AS-03 40 37 14 6 4 0 0 76 9 361
2019 AS-04 44 35 9 7 5 0 0 79 12 261
2019 AS-05 52 30 7 6 4 0 0 83 10 201
2019 AS-06 57 25 8 3 6 0 0 83 10 63
2019 AS-07 41 47 6 4 2 0 0 88 6 51
2018 AS 45 34 11 6 3 0 0 80 10 1301
2018 AS-01 47 34 11 4 4 0 0 81 9 235
2018 AS-02 44 33 13 6 3 0 1 78 9 294
2018 AS-03 41 36 11 6 5 0 0 78 11 288
2018 AS-04 45 36 10 6 2 0 0 81 9 206
2018 AS-05 48 33 7 8 5 0 0 81 12 155
2018 AS-06 57 23 9 9 2 0 0 79 11 53
2018 AS-07 55 40 3 3 0 0 0 95 3 40
2017 AS 41 35 12 7 4 0 0 77 11 1287
2017 AS-01 47 34 11 5 3 0 0 81 8 237
2017 AS-02 39 33 16 7 5 0 0 72 12 322
2017 AS-03 36 39 14 7 3 0 0 75 10 274
2017 AS-04 43 33 14 6 4 1 0 76 10 178
2017 AS-05 42 38 7 8 4 0 0 81 13 159
2017 AS-06 53 26 6 6 9 0 0 79 15 53
2017 AS-07 47 35 8 5 5 0 0 82 10 40
2014 AS 32 40 14 8 5 0 1 73 13 1451
2014 AS-01 34 38 15 7 5 0 1 73 12 322
2014 AS-02 29 39 17 9 4 0 1 69 14 358
2014 AS-03 29 44 15 7 5 0 0 74 12 315
2014 AS-04 29 38 14 13 5 0 0 67 18 203
2014 AS-05 42 40 11 5 3 0 1 82 7 154
2014 AS-06 43 35 9 4 9 0 0 78 13 46
2014 AS-07 37 47 5 9 2 0 0 84 12 43

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 39 9 5 2 0 0 84 7 1806
2020 AS-01 46 35 12 4 3 0 0 81 7 310
2020 AS-02 42 43 8 4 2 0 0 86 6 378
2020 AS-03 46 40 9 3 1 0 0 87 4 415
2020 AS-04 39 43 8 7 3 0 1 82 10 300
2020 AS-05 50 35 5 7 2 0 1 86 9 242
2020 AS-06 40 43 9 8 0 0 0 83 8 77
2020 AS-07 42 36 12 7 3 0 0 78 10 59
2019 AS 39 39 11 7 3 0 0 78 10 1627
2019 AS-01 43 36 11 7 3 1 0 79 9 289
2019 AS-02 37 41 11 5 5 0 0 79 10 372
2019 AS-03 35 41 14 7 3 0 0 77 10 355
2019 AS-04 39 36 11 10 3 0 0 75 14 258
2019 AS-05 44 40 9 5 2 1 0 84 7 197
2019 AS-06 51 32 5 8 5 0 0 83 13 63
2019 AS-07 29 53 6 10 2 0 0 82 12 51
2018 AS 40 37 12 7 3 0 0 77 11 1305
2018 AS-01 39 39 13 4 4 0 0 79 8 234
2018 AS-02 44 31 14 9 2 1 0 75 11 294
2018 AS-03 36 43 11 5 5 0 0 79 9 288
2018 AS-04 35 43 11 10 1 0 0 78 12 207
2018 AS-05 43 33 10 8 5 1 1 77 13 157
2018 AS-06 49 29 7 7 7 0 0 78 15 55
2018 AS-07 40 35 13 13 0 0 0 75 13 40
2017 AS 38 40 12 7 3 0 0 78 10 1288
2017 AS-01 37 42 14 6 1 0 0 79 7 237
2017 AS-02 38 38 15 5 3 0 0 76 9 323
2017 AS-03 36 39 14 7 4 0 1 75 10 275
2017 AS-04 42 40 7 7 4 0 1 82 11 178
2017 AS-05 41 42 6 9 2 0 0 83 11 158
2017 AS-06 43 36 7 4 9 0 0 79 13 53
2017 AS-07 30 47 10 5 8 0 0 77 13 40
2014 AS 30 40 16 8 5 0 0 71 13 1451
2014 AS-01 31 40 18 6 4 0 1 71 11 322
2014 AS-02 27 38 18 11 6 0 0 65 16 358
2014 AS-03 28 45 16 7 5 0 0 73 12 315
2014 AS-04 29 38 14 11 7 0 0 67 19 203
2014 AS-05 38 40 12 8 1 0 1 79 9 154
2014 AS-06 52 30 4 4 7 2 0 84 11 46
2014 AS-07 37 44 9 5 5 0 0 81 9 43

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 42 16 5 2 5 1 75 7 1822
2020 AS-01 27 37 17 5 3 10 1 72 9 313
2020 AS-02 29 38 18 7 2 6 2 72 9 382
2020 AS-03 28 44 18 4 1 4 1 76 5 418
2020 AS-04 26 45 17 6 2 2 2 73 9 305
2020 AS-05 36 46 12 3 0 2 1 84 4 241
2020 AS-06 31 50 9 9 0 1 0 82 9 78
2020 AS-07 30 48 12 5 3 2 0 80 8 60
2019 AS 25 39 20 6 4 5 1 68 11 1645
2019 AS-01 26 36 19 7 5 5 2 67 13 291
2019 AS-02 22 37 22 5 5 9 0 65 11 374
2019 AS-03 23 36 25 7 2 6 1 63 10 360
2019 AS-04 28 43 20 4 4 1 0 72 8 260
2019 AS-05 27 46 14 6 2 4 0 76 9 201
2019 AS-06 34 45 14 5 2 0 0 80 6 64
2019 AS-07 17 54 17 6 4 2 0 73 10 52
2018 AS 26 39 19 7 4 4 0 68 12 1312
2018 AS-01 26 40 20 6 3 3 1 69 10 235
2018 AS-02 24 38 23 6 4 4 0 65 11 297
2018 AS-03 25 35 19 9 5 6 0 65 15 291
2018 AS-04 24 41 18 10 3 4 0 68 14 206
2018 AS-05 26 43 17 7 4 4 0 72 11 157
2018 AS-06 44 31 16 5 4 0 0 75 9 55
2018 AS-07 28 50 18 0 0 5 0 82 0 40
2017 AS 24 39 19 8 4 6 1 67 13 1290
2017 AS-01 28 36 20 5 3 6 2 69 9 236
2017 AS-02 21 36 21 10 4 7 1 62 16 324
2017 AS-03 21 39 20 7 4 9 1 67 11 274
2017 AS-04 25 40 16 11 4 3 0 67 16 179
2017 AS-05 24 44 17 7 4 4 0 71 11 160
2017 AS-06 31 46 12 10 2 0 0 77 12 52
2017 AS-07 28 47 10 10 3 3 0 77 13 40

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 30 7 5 2 0 0 86 7 1815
2020 AS-01 55 28 9 4 3 0 1 84 7 310
2020 AS-02 55 32 8 3 2 0 0 87 5 379
2020 AS-03 59 29 7 3 2 0 0 88 5 417
2020 AS-04 53 31 7 7 2 0 0 84 9 305
2020 AS-05 58 32 5 5 2 0 0 89 6 243
2020 AS-06 47 36 7 5 4 1 0 84 9 76
2020 AS-07 37 30 13 13 7 0 0 67 20 60
2019 AS 52 29 8 6 4 1 0 82 10 1643
2019 AS-01 56 27 7 6 3 1 1 84 9 290
2019 AS-02 53 27 10 5 5 1 0 80 10 373
2019 AS-03 52 28 8 7 4 1 1 81 11 361
2019 AS-04 52 30 7 6 4 1 0 82 10 260
2019 AS-05 57 29 8 6 2 0 0 86 7 200
2019 AS-06 53 25 13 3 6 0 0 78 9 64
2019 AS-07 38 44 8 8 2 0 0 83 10 52
2018 AS 51 31 7 6 4 0 1 83 10 1307
2018 AS-01 51 32 8 4 4 0 0 84 9 235
2018 AS-02 48 36 7 5 3 0 1 85 9 297
2018 AS-03 57 26 7 5 4 0 1 84 9 290
2018 AS-04 48 35 6 7 3 0 0 84 10 204
2018 AS-05 51 29 8 7 4 0 1 81 12 157
2018 AS-06 51 28 11 8 2 0 0 79 9 53
2018 AS-07 55 20 8 10 8 0 0 75 18 40
2017 AS 47 31 9 7 5 0 1 79 12 1289
2017 AS-01 50 28 13 3 4 0 2 80 7 236
2017 AS-02 44 32 10 7 6 0 1 77 13 322
2017 AS-03 47 31 9 9 3 0 1 79 11 275
2017 AS-04 48 30 8 6 7 0 0 78 14 178
2017 AS-05 45 35 7 7 5 0 1 81 12 160
2017 AS-06 57 28 4 8 4 0 0 85 11 53
2017 AS-07 43 33 10 8 7 0 0 75 15 40
2014 AS 40 35 12 8 4 0 1 76 12 1450
2014 AS-01 43 35 12 4 4 0 1 80 8 322
2014 AS-02 39 35 11 9 4 1 1 75 14 358
2014 AS-03 37 35 15 8 5 0 0 72 13 315
2014 AS-04 36 40 8 11 3 0 1 77 14 202
2014 AS-05 43 32 12 9 5 0 0 75 14 154
2014 AS-06 61 17 11 4 4 2 0 80 9 46
2014 AS-07 40 32 14 7 7 0 0 72 14 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 34 14 7 4 0 1 75 11 1810
2020 AS-01 50 29 10 6 2 1 1 82 8 312
2020 AS-02 44 36 11 6 2 0 1 81 8 380
2020 AS-03 46 35 14 4 1 0 0 82 5 414
2020 AS-04 37 32 17 7 5 0 1 70 12 303
2020 AS-05 28 37 18 12 5 0 0 65 18 241
2020 AS-06 18 45 12 19 6 0 0 63 26 78
2020 AS-07 4 28 19 23 26 0 0 32 49 57
2019 AS 46 32 14 5 2 0 0 78 8 1629
2019 AS-01 54 33 10 2 1 0 0 87 3 289
2019 AS-02 50 30 13 5 2 0 1 81 6 370
2019 AS-03 49 32 13 4 1 1 1 81 5 355
2019 AS-04 45 30 15 5 4 0 0 76 8 256
2019 AS-05 39 35 19 5 2 0 1 74 7 199
2019 AS-06 27 31 13 20 9 0 0 58 30 64
2019 AS-07 15 27 23 23 12 0 0 42 35 52
2018 AS 44 32 14 6 3 0 1 76 9 1312
2018 AS-01 52 31 9 3 5 0 0 83 8 235
2018 AS-02 48 32 13 4 1 1 0 81 6 297
2018 AS-03 45 34 15 3 2 0 1 79 6 292
2018 AS-04 42 31 15 9 2 0 1 74 11 206
2018 AS-05 37 32 20 8 4 0 0 69 11 157
2018 AS-06 22 31 15 22 9 0 2 54 31 55
2018 AS-07 20 30 28 10 13 0 0 50 23 40
2017 AS 40 38 13 5 3 0 1 79 8 1291
2017 AS-01 50 35 10 3 1 0 1 86 4 237
2017 AS-02 44 36 13 4 2 0 1 81 6 323
2017 AS-03 45 37 12 4 2 0 1 82 6 275
2017 AS-04 32 39 18 7 2 0 2 72 10 179
2017 AS-05 29 45 13 10 2 0 0 74 12 160
2017 AS-06 28 42 17 4 9 0 0 70 13 53
2017 AS-07 18 32 20 15 15 0 0 50 30 40
2014 AS 38 36 16 6 4 0 1 75 10 1451
2014 AS-01 42 32 17 5 3 0 2 75 8 322
2014 AS-02 44 37 11 4 3 0 0 82 7 358
2014 AS-03 35 42 14 5 3 0 0 77 9 315
2014 AS-04 34 35 17 8 3 0 1 71 11 203
2014 AS-05 31 36 20 9 4 0 0 67 13 154
2014 AS-06 35 28 20 9 7 2 0 64 16 46
2014 AS-07 16 30 23 16 12 0 2 47 29 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 41 59 1823
2020 AS-01 34 66 313
2020 AS-02 43 57 381
2020 AS-03 46 54 417
2020 AS-04 43 57 306
2020 AS-05 38 62 243
2020 AS-06 32 68 78
2020 AS-07 38 62 60

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 18 8 2 1 5 11 87 4 1825
2020 AS-01 46 15 12 1 1 8 17 82 2 313
2020 AS-02 52 19 6 2 2 5 13 87 5 383
2020 AS-03 56 20 8 2 1 4 8 87 4 418
2020 AS-04 57 20 5 2 1 5 9 90 4 305
2020 AS-05 61 16 7 1 0 4 11 90 2 244
2020 AS-06 60 21 6 1 0 1 10 91 1 77
2020 AS-07 65 15 0 5 3 2 10 91 9 60

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 29 37 34 1827
2020 AS-01 24 41 35 313
2020 AS-02 31 36 34 382
2020 AS-03 26 36 38 419
2020 AS-04 31 38 31 306
2020 AS-05 30 36 34 244
2020 AS-06 28 36 36 78
2020 AS-07 43 32 25 60
2019 AS 36 29 35 1649
2019 AS-01 42 25 33 292
2019 AS-02 36 30 34 375
2019 AS-03 33 30 38 361
2019 AS-04 36 29 35 261
2019 AS-05 32 31 37 201
2019 AS-06 33 38 30 64
2019 AS-07 51 16 33 51
2018 AS 35 31 34 1312
2018 AS-01 41 31 28 235
2018 AS-02 34 32 35 297
2018 AS-03 33 31 36 290
2018 AS-04 29 33 37 207
2018 AS-05 36 28 36 157
2018 AS-06 42 22 36 55
2018 AS-07 43 28 30 40
2017 AS 35 33 32 1292
2017 AS-01 39 30 31 237
2017 AS-02 34 36 30 324
2017 AS-03 32 32 36 275
2017 AS-04 36 34 30 178
2017 AS-05 37 35 28 160
2017 AS-06 32 40 28 53
2017 AS-07 23 30 48 40
2014 AS 38 27 35 1449
2014 AS-01 43 25 31 322
2014 AS-02 37 24 38 358
2014 AS-03 33 29 38 315
2014 AS-04 39 25 36 202
2014 AS-05 31 35 34 154
2014 AS-06 37 37 26 46
2014 AS-07 56 14 30 43

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 9 55 25 2 2 7 521
2020 AS-01 5 57 23 1 8 5 75
2020 AS-02 5 57 30 2 1 5 117
2020 AS-03 13 62 17 2 0 7 107
2020 AS-04 8 49 25 5 1 11 95
2020 AS-05 11 58 21 1 4 5 73
2020 AS-06 14 41 32 0 5 9 22
2020 AS-07 19 42 35 0 0 4 26
2019 AS 9 44 35 2 3 7 598
2019 AS-01 7 42 32 2 7 11 123
2019 AS-02 4 49 33 3 3 9 135
2019 AS-03 16 39 32 3 0 9 118
2019 AS-04 6 51 35 2 1 4 93
2019 AS-05 6 50 38 0 2 5 64
2019 AS-06 24 33 43 0 0 0 21
2019 AS-07 12 46 42 0 0 0 26
2018 AS 9 45 30 4 4 9 456
2018 AS-01 8 47 30 3 6 5 97
2018 AS-02 7 51 25 3 2 12 100
2018 AS-03 14 42 24 8 2 9 95
2018 AS-04 7 41 41 3 3 5 61
2018 AS-05 13 45 25 4 5 9 56
2018 AS-06 9 35 35 0 9 13 23
2018 AS-07 0 41 41 6 0 12 17
2017 AS 12 42 31 4 4 8 454
2017 AS-01 9 43 23 2 11 13 93
2017 AS-02 9 47 30 5 3 6 112
2017 AS-03 15 40 33 3 1 8 89
2017 AS-04 17 38 30 3 3 9 64
2017 AS-05 7 46 37 3 3 4 59
2017 AS-06 18 30 47 0 0 6 17
2014 AS 13 31 38 4 9999 14 550
2014 AS-01 9 31 37 5 9999 18 140
2014 AS-02 13 26 45 3 9999 13 133
2014 AS-03 15 36 37 4 9999 8 104
2014 AS-04 10 25 38 4 9999 23 79
2014 AS-05 23 41 26 2 9999 8 47
2014 AS-06 12 35 29 6 9999 18 17
2014 AS-07 8 37 33 8 9999 12 24
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 37 7 3 2 0 0 88 5 1816
2020 AS-01 53 32 9 3 3 0 0 85 6 311
2020 AS-02 49 37 9 3 1 0 0 87 4 379
2020 AS-03 51 38 7 3 0 0 0 89 4 416
2020 AS-04 48 41 6 3 2 0 1 90 4 304
2020 AS-05 52 37 7 3 1 0 0 89 4 244
2020 AS-06 50 38 5 3 4 0 0 88 6 78
2020 AS-07 51 31 8 3 7 0 0 81 10 59
2019 AS 44 39 10 4 2 0 0 83 6 1635
2019 AS-01 41 40 12 4 3 0 0 81 7 289
2019 AS-02 40 43 11 3 2 1 0 84 5 373
2019 AS-03 44 38 12 4 2 0 0 81 6 360
2019 AS-04 47 37 9 5 1 0 0 84 7 258
2019 AS-05 53 35 7 4 1 1 1 88 5 198
2019 AS-06 58 26 5 2 8 2 0 85 10 62
2019 AS-07 47 45 4 4 0 0 0 92 4 51
2018 AS 44 40 10 3 2 0 0 85 5 1308
2018 AS-01 38 46 10 2 3 0 0 85 5 235
2018 AS-02 46 38 13 2 1 0 0 84 3 296
2018 AS-03 40 45 8 5 2 0 0 85 7 290
2018 AS-04 45 41 10 3 1 0 0 86 4 205
2018 AS-05 47 33 11 6 3 0 0 80 8 157
2018 AS-06 61 33 4 2 0 0 0 94 2 54
2018 AS-07 63 28 10 0 0 0 0 90 0 40
2017 AS 40 42 10 5 2 0 0 83 7 1287
2017 AS-01 39 43 12 5 1 0 0 82 6 235
2017 AS-02 40 44 9 6 1 0 1 84 7 323
2017 AS-03 40 44 10 4 2 0 0 84 6 273
2017 AS-04 42 42 10 4 2 1 0 84 6 179
2017 AS-05 41 39 13 5 2 0 1 80 7 159
2017 AS-06 40 43 8 4 6 0 0 83 9 53
2017 AS-07 48 40 3 3 7 0 0 88 10 40
2014 AS 34 45 13 4 3 1 0 80 7 1449
2014 AS-01 30 46 15 5 2 1 0 77 8 322
2014 AS-02 33 43 15 5 3 1 0 77 8 357
2014 AS-03 32 51 12 1 4 0 0 83 5 315
2014 AS-04 31 46 14 3 5 1 0 78 8 203
2014 AS-05 46 38 10 5 0 1 0 84 5 154
2014 AS-06 48 39 7 0 4 2 0 89 4 46
2014 AS-07 63 33 5 0 0 0 0 95 0 43

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 45 12 4 1 1 0 84 5 1823
2020 AS-01 43 41 10 3 0 3 0 87 3 313
2020 AS-02 41 43 10 2 1 2 0 86 3 381
2020 AS-03 38 46 13 3 0 0 0 84 3 418
2020 AS-04 32 47 13 4 2 2 0 80 6 305
2020 AS-05 33 48 12 5 1 1 0 82 5 243
2020 AS-06 28 55 8 6 3 0 0 83 9 78
2020 AS-07 32 42 10 13 3 0 0 73 17 60
2019 AS 30 45 16 6 2 1 0 76 8 1649
2019 AS-01 32 46 12 6 2 1 0 80 8 293
2019 AS-02 33 41 18 5 2 1 0 75 7 374
2019 AS-03 27 47 16 6 1 1 1 76 8 361
2019 AS-04 32 45 15 6 3 0 0 76 8 260
2019 AS-05 29 49 12 6 2 1 0 78 9 201
2019 AS-06 23 47 22 6 0 2 0 71 6 64
2019 AS-07 23 50 17 8 2 0 0 73 10 52
2018 AS 29 47 14 7 3 1 0 76 9 1307
2018 AS-01 30 46 13 6 3 2 0 78 9 235
2018 AS-02 31 46 15 5 2 0 0 78 7 295
2018 AS-03 24 51 17 6 2 1 0 75 8 292
2018 AS-04 28 48 14 6 2 1 0 77 9 204
2018 AS-05 28 46 12 10 4 1 0 74 14 156
2018 AS-06 33 42 11 5 7 0 2 76 13 55
2018 AS-07 28 33 15 21 3 0 0 62 23 39
2017 AS 29 47 15 7 2 1 0 76 9 1291
2017 AS-01 34 42 19 3 1 0 0 77 4 236
2017 AS-02 29 46 15 6 2 1 0 76 9 324
2017 AS-03 29 46 15 6 2 1 0 76 8 274
2017 AS-04 28 54 11 6 1 0 0 82 7 179
2017 AS-05 24 49 12 10 4 0 0 74 14 160
2017 AS-06 28 42 15 13 2 0 0 70 15 53
2017 AS-07 20 52 18 7 3 0 0 72 10 40
2014 AS 24 45 19 8 3 2 0 70 11 1448
2014 AS-01 23 44 19 10 2 2 1 69 12 322
2014 AS-02 22 42 23 7 4 2 0 66 11 358
2014 AS-03 23 47 19 6 3 2 0 71 10 313
2014 AS-04 23 41 18 8 6 3 0 66 15 203
2014 AS-05 24 53 14 6 2 1 0 77 9 154
2014 AS-06 39 41 15 2 2 0 0 80 4 46
2014 AS-07 35 42 5 16 2 0 0 77 19 43

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 23 34 20 10 1 2 31 34 1821
2020 AS-01 4 19 30 26 15 4 2 44 24 313
2020 AS-02 6 21 33 22 14 1 2 37 28 380
2020 AS-03 9 23 36 20 10 0 2 31 32 416
2020 AS-04 13 27 33 17 10 0 1 27 40 305
2020 AS-05 14 25 35 18 5 0 3 24 41 244
2020 AS-06 6 31 42 12 6 0 3 18 38 78
2020 AS-07 20 32 37 10 2 0 0 12 52 60
2019 AS 9 27 33 20 9 1 1 29 37 1647
2019 AS-01 6 21 32 25 14 0 2 40 28 293
2019 AS-02 8 25 32 20 11 1 2 32 34 373
2019 AS-03 11 27 31 21 7 1 2 29 39 360
2019 AS-04 12 32 33 15 6 0 1 22 45 262
2019 AS-05 8 30 33 21 8 1 1 29 38 200
2019 AS-06 11 33 41 13 3 0 0 16 44 64
2019 AS-07 24 27 35 10 4 0 0 14 51 51
2018 AS 11 25 35 19 8 1 2 28 36 1307
2018 AS-01 10 19 40 19 9 2 2 29 30 235
2018 AS-02 8 28 31 22 9 1 1 31 37 295
2018 AS-03 14 23 30 21 9 2 1 31 38 292
2018 AS-04 11 26 38 16 8 0 2 24 38 205
2018 AS-05 13 26 36 17 6 0 1 24 40 156
2018 AS-06 6 30 39 20 4 0 2 25 36 54
2018 AS-07 15 33 38 10 0 0 3 11 50 39
2017 AS 12 25 37 16 7 1 3 24 38 1284
2017 AS-01 10 24 32 17 11 1 5 29 37 235
2017 AS-02 11 24 37 15 7 1 5 23 37 321
2017 AS-03 13 26 33 18 6 1 2 24 41 273
2017 AS-04 13 25 40 13 7 0 1 21 38 179
2017 AS-05 13 24 41 14 5 1 1 19 39 158
2017 AS-06 6 26 42 19 4 2 2 23 33 53
2017 AS-07 15 15 56 12 3 0 0 15 30 40
2014 AS 14 33 32 13 5 1 2 19 49 1451
2014 AS-01 12 33 34 13 5 1 2 19 47 322
2014 AS-02 14 33 30 14 5 1 3 20 49 358
2014 AS-03 13 36 31 13 4 1 2 18 50 315
2014 AS-04 17 35 32 7 5 0 3 13 54 203
2014 AS-05 16 34 30 14 7 0 1 20 50 154
2014 AS-06 7 26 41 13 13 0 0 26 33 46
2014 AS-07 26 24 27 16 5 0 2 21 50 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 11 24 32 22 4 2 58 16 1813
2020 AS-01 4 6 17 33 29 7 3 69 11 311
2020 AS-02 2 10 23 32 23 7 3 61 14 379
2020 AS-03 2 11 24 31 24 4 3 60 14 413
2020 AS-04 6 17 24 30 19 3 1 51 24 305
2020 AS-05 5 12 28 34 16 2 2 53 17 243
2020 AS-06 3 13 32 45 6 0 1 52 16 78
2020 AS-07 10 15 31 27 15 0 2 43 26 59
2019 AS 7 17 28 24 18 3 2 45 25 1638
2019 AS-01 3 14 23 26 27 4 2 57 18 292
2019 AS-02 6 17 25 25 20 5 2 48 25 373
2019 AS-03 8 18 31 21 16 4 2 39 28 357
2019 AS-04 11 15 33 20 17 2 2 39 27 259
2019 AS-05 6 17 25 29 18 3 2 50 24 198
2019 AS-06 6 27 23 30 14 0 0 44 33 64
2019 AS-07 14 14 49 20 4 0 0 24 27 51
2018 AS 7 17 30 27 14 3 2 43 26 1299
2018 AS-01 7 12 24 31 17 5 3 53 21 233
2018 AS-02 9 16 29 26 15 3 2 43 27 294
2018 AS-03 7 18 30 26 14 3 1 42 26 292
2018 AS-04 6 17 35 26 11 1 2 39 24 204
2018 AS-05 7 20 32 26 14 1 1 41 27 155
2018 AS-06 6 33 31 19 10 0 2 29 39 52
2018 AS-07 13 24 21 32 11 0 0 42 37 38
2017 AS 8 20 27 22 14 4 5 40 30 1280
2017 AS-01 7 18 24 25 14 4 8 45 28 234
2017 AS-02 9 18 29 19 16 4 6 38 30 319
2017 AS-03 6 19 26 23 16 6 5 43 28 270
2017 AS-04 7 23 22 29 14 2 3 45 32 179
2017 AS-05 9 19 36 19 14 3 1 34 29 160
2017 AS-06 6 36 30 13 9 4 2 24 44 53
2017 AS-07 13 15 30 35 8 0 0 42 27 40
2014 AS 14 24 32 16 8 3 3 25 41 1448
2014 AS-01 15 23 29 14 8 6 4 25 42 321
2014 AS-02 14 23 33 16 7 3 3 25 40 358
2014 AS-03 13 25 31 17 9 2 4 27 40 315
2014 AS-04 19 25 29 15 8 1 2 24 46 202
2014 AS-05 8 29 37 15 8 3 1 24 38 154
2014 AS-06 11 17 37 22 13 0 0 35 28 46
2014 AS-07 16 28 30 12 12 0 2 24 45 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 13 22 30 19 10 2 3 30 37 1818
2020 AS-01 7 18 28 25 15 5 2 43 27 312
2020 AS-02 9 17 33 21 11 2 6 35 29 379
2020 AS-03 14 23 29 17 12 1 6 30 39 416
2020 AS-04 15 27 30 15 9 2 1 25 44 305
2020 AS-05 16 25 31 20 5 0 2 25 43 243
2020 AS-06 14 36 33 13 4 0 0 17 50 78
2020 AS-07 22 30 35 10 3 0 0 13 52 60
2019 AS 17 24 28 17 10 2 2 28 43 1644
2019 AS-01 13 24 26 17 14 3 2 33 40 292
2019 AS-02 11 24 28 22 11 2 2 35 36 375
2019 AS-03 16 23 28 16 10 2 4 28 42 360
2019 AS-04 21 26 30 14 7 1 2 21 48 258
2019 AS-05 16 26 33 15 8 2 1 24 43 199
2019 AS-06 36 25 23 13 3 0 0 16 61 64
2019 AS-07 33 23 27 13 4 0 0 17 56 52
2018 AS 16 25 31 15 8 2 3 24 44 1306
2018 AS-01 15 19 39 13 9 3 3 23 36 234
2018 AS-02 15 23 30 18 8 3 3 28 40 295
2018 AS-03 17 25 28 16 9 2 3 26 44 292
2018 AS-04 15 28 33 14 7 0 3 22 44 205
2018 AS-05 21 32 27 9 7 1 2 17 55 155
2018 AS-06 9 48 22 17 4 0 0 20 57 54
2018 AS-07 30 18 35 18 0 0 0 18 48 40
2017 AS 18 25 30 12 8 2 5 22 46 1284
2017 AS-01 19 25 31 10 9 1 6 20 46 232
2017 AS-02 16 22 28 11 11 3 8 25 43 321
2017 AS-03 16 25 31 11 9 3 5 22 45 274
2017 AS-04 23 25 27 15 7 0 3 22 50 179
2017 AS-05 18 24 39 13 5 0 1 18 43 160
2017 AS-06 27 32 21 15 2 2 2 18 61 53
2017 AS-07 18 27 38 15 0 0 3 15 46 40
2014 AS 23 29 27 12 5 2 3 18 54 1448
2014 AS-01 21 33 23 13 5 3 2 19 57 320
2014 AS-02 21 26 27 14 5 1 5 20 51 358
2014 AS-03 18 28 32 14 4 1 4 19 48 314
2014 AS-04 31 29 23 10 3 1 3 14 62 203
2014 AS-05 26 28 28 9 5 2 2 15 56 154
2014 AS-06 26 30 28 11 4 0 0 15 57 46
2014 AS-07 30 28 30 2 7 0 2 10 60 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 17 33 26 14 1 2 42 25 1815
2020 AS-01 4 11 28 28 22 4 3 54 16 312
2020 AS-02 3 12 30 33 17 2 2 52 17 378
2020 AS-03 6 15 34 27 15 0 3 43 22 417
2020 AS-04 10 23 34 19 13 0 1 32 33 303
2020 AS-05 11 20 36 24 7 0 1 32 32 244
2020 AS-06 10 26 35 23 5 0 0 29 36 77
2020 AS-07 24 31 34 7 5 0 0 12 54 59
2019 AS 8 18 31 26 13 2 2 41 27 1642
2019 AS-01 5 18 29 24 19 3 2 45 24 290
2019 AS-02 7 15 26 32 15 1 4 50 23 374
2019 AS-03 8 15 33 26 13 3 3 41 24 359
2019 AS-04 9 23 30 25 12 0 1 37 32 261
2019 AS-05 8 20 31 30 8 1 1 39 29 201
2019 AS-06 14 19 37 19 10 0 2 29 34 63
2019 AS-07 14 29 43 10 4 0 0 14 43 51
2018 AS 10 17 37 22 11 1 2 34 27 1304
2018 AS-01 8 15 35 24 12 2 3 38 25 234
2018 AS-02 8 15 33 25 15 1 2 41 24 296
2018 AS-03 11 15 35 24 13 1 2 38 26 289
2018 AS-04 8 19 45 20 7 0 1 27 27 205
2018 AS-05 15 23 38 15 8 1 1 23 38 156
2018 AS-06 4 20 44 24 6 0 2 30 25 54
2018 AS-07 15 23 49 13 0 0 0 13 38 39
2017 AS 9 19 36 22 11 1 3 33 29 1278
2017 AS-01 7 16 33 26 13 0 5 41 24 233
2017 AS-02 7 16 33 25 13 2 3 40 24 320
2017 AS-03 7 19 39 20 10 1 5 32 27 270
2017 AS-04 14 19 36 17 12 0 2 29 34 177
2017 AS-05 12 24 41 18 6 0 0 23 36 160
2017 AS-06 6 34 25 30 4 0 2 35 40 53
2017 AS-07 15 15 58 7 3 0 3 10 31 40
2014 AS 12 24 36 18 7 1 2 26 37 1445
2014 AS-01 9 22 38 19 7 2 3 28 33 318
2014 AS-02 10 18 37 22 10 1 4 33 29 357
2014 AS-03 10 29 35 18 6 1 2 25 40 314
2014 AS-04 15 29 38 13 4 0 1 17 45 203
2014 AS-05 21 29 31 14 5 0 1 18 50 154
2014 AS-06 15 22 26 33 4 0 0 37 37 46
2014 AS-07 21 19 39 16 5 0 0 21 40 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 16 25 26 19 2 4 48 25 1816
2020 AS-01 3 8 20 31 29 5 5 66 12 311
2020 AS-02 3 15 24 29 21 3 5 54 20 378
2020 AS-03 6 14 27 27 19 2 6 50 21 418
2020 AS-04 13 22 26 20 17 1 1 38 36 303
2020 AS-05 10 19 27 24 14 1 5 41 31 244
2020 AS-06 16 25 34 19 6 0 0 26 40 77
2020 AS-07 20 30 27 15 7 0 2 22 51 60
2019 AS 10 19 27 23 16 2 4 42 30 1638
2019 AS-01 5 12 23 23 28 2 7 56 19 290
2019 AS-02 7 22 23 26 17 2 4 45 30 372
2019 AS-03 9 18 29 22 16 3 4 40 29 360
2019 AS-04 15 19 29 21 12 2 3 35 35 258
2019 AS-05 10 15 35 23 12 2 4 37 26 199
2019 AS-06 17 30 22 19 10 0 2 29 48 63
2019 AS-07 21 33 23 19 4 0 0 23 54 52
2018 AS 11 21 29 22 13 2 3 36 34 1307
2018 AS-01 11 15 23 29 16 3 4 47 28 235
2018 AS-02 6 22 25 25 18 2 2 44 30 297
2018 AS-03 13 18 27 22 14 2 4 39 32 290
2018 AS-04 12 26 33 18 7 0 3 26 39 205
2018 AS-05 12 22 38 16 9 0 4 26 35 156
2018 AS-06 15 33 33 13 4 0 2 17 49 54
2018 AS-07 13 38 21 21 5 3 0 26 53 39
2017 AS 12 21 29 18 13 1 5 33 36 1282
2017 AS-01 8 17 26 21 18 1 9 44 28 233
2017 AS-02 13 19 30 17 14 3 4 33 34 319
2017 AS-03 9 22 31 19 12 3 5 33 34 273
2017 AS-04 14 28 29 13 14 0 3 28 43 179
2017 AS-05 15 27 34 15 9 0 1 24 42 160
2017 AS-06 21 21 19 30 6 0 4 37 43 53
2017 AS-07 20 15 38 20 3 0 5 23 37 40
2014 AS 21 28 29 13 5 1 4 19 51 1446
2014 AS-01 17 28 29 14 6 2 4 21 47 319
2014 AS-02 20 26 27 15 6 1 5 23 49 357
2014 AS-03 20 31 27 11 6 1 3 18 54 314
2014 AS-04 24 33 28 12 2 0 1 14 57 203
2014 AS-05 27 22 35 8 5 0 3 13 51 154
2014 AS-06 17 24 35 15 9 0 0 24 41 46
2014 AS-07 28 32 26 9 0 0 5 10 63 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 15 25 25 18 6 3 48 25 1815
2020 AS-01 4 12 20 25 22 12 4 57 19 312
2020 AS-02 5 15 24 27 17 9 3 50 23 380
2020 AS-03 8 14 24 24 20 6 4 49 24 414
2020 AS-04 8 20 30 21 17 2 1 40 29 305
2020 AS-05 7 16 26 26 18 2 4 47 25 243
2020 AS-06 10 14 31 30 14 0 0 44 25 77
2020 AS-07 14 19 32 27 8 0 0 36 32 59
2019 AS 11 18 27 21 16 3 3 40 32 1642
2019 AS-01 9 16 19 23 22 6 5 50 28 288
2019 AS-02 11 16 23 22 18 4 5 44 30 373
2019 AS-03 11 20 31 21 11 3 3 35 33 361
2019 AS-04 12 18 30 21 13 3 2 36 32 262
2019 AS-05 9 17 32 20 18 2 3 40 27 198
2019 AS-06 13 22 28 17 17 0 3 35 35 64
2019 AS-07 21 23 25 25 6 0 0 31 44 52
2018 AS 14 22 27 20 12 3 3 34 38 1297
2018 AS-01 13 21 24 20 14 5 4 37 37 233
2018 AS-02 16 21 23 20 13 3 4 35 40 295
2018 AS-03 15 23 22 18 14 7 1 35 41 289
2018 AS-04 9 25 35 20 7 2 3 28 35 204
2018 AS-05 14 20 30 24 9 1 2 34 36 153
2018 AS-06 17 25 26 17 13 0 2 31 42 53
2018 AS-07 18 15 38 23 5 0 0 28 33 39
2017 AS 13 21 26 20 12 2 5 35 37 1285
2017 AS-01 10 21 26 17 14 3 9 36 35 234
2017 AS-02 16 21 24 21 10 2 6 35 40 322
2017 AS-03 12 23 22 23 12 3 4 38 38 273
2017 AS-04 12 22 27 21 13 3 2 36 36 178
2017 AS-05 14 20 36 17 12 0 1 29 34 160
2017 AS-06 21 15 28 17 13 0 6 32 38 53
2017 AS-07 8 17 35 30 7 0 3 39 26 40
2014 AS 14 19 28 22 9 3 5 33 36 1448
2014 AS-01 14 22 27 21 6 5 4 30 40 320
2014 AS-02 17 18 28 19 8 3 7 30 39 358
2014 AS-03 11 20 30 20 11 4 5 34 33 314
2014 AS-04 13 19 25 28 9 2 4 39 35 203
2014 AS-05 17 19 25 20 12 3 5 34 38 154
2014 AS-06 9 15 26 24 24 0 2 49 24 46
2014 AS-07 9 14 40 28 5 0 5 34 24 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 19 33 22 13 3 2 36 29 1812
2020 AS-01 6 16 28 26 14 6 3 44 25 311
2020 AS-02 7 15 32 23 15 5 3 42 24 379
2020 AS-03 6 19 32 21 16 3 3 39 26 416
2020 AS-04 10 23 31 21 13 1 1 34 34 304
2020 AS-05 11 20 39 20 7 1 3 28 32 240
2020 AS-06 14 29 37 15 3 0 1 18 44 78
2020 AS-07 20 22 39 17 2 0 0 19 42 59
2019 AS 11 22 32 17 12 3 2 31 36 1641
2019 AS-01 11 19 33 15 17 3 2 33 32 289
2019 AS-02 9 22 32 18 14 3 3 33 33 375
2019 AS-03 10 21 30 18 13 5 3 34 34 359
2019 AS-04 14 25 33 17 10 2 0 28 39 261
2019 AS-05 12 22 35 18 10 2 2 29 35 198
2019 AS-06 14 37 30 14 3 0 2 18 52 63
2019 AS-07 27 23 29 17 4 0 0 21 50 52
2018 AS 14 24 33 16 9 2 2 26 40 1303
2018 AS-01 16 19 31 20 10 3 2 31 37 231
2018 AS-02 10 25 29 20 10 4 2 32 38 297
2018 AS-03 14 22 32 14 11 3 3 27 39 291
2018 AS-04 14 28 36 14 7 0 2 21 43 205
2018 AS-05 17 25 38 13 4 1 3 17 43 156
2018 AS-06 15 39 31 6 7 0 2 13 55 54
2018 AS-07 21 23 33 15 5 0 3 21 45 39
2017 AS 15 21 33 14 10 2 5 26 39 1279
2017 AS-01 16 16 32 12 13 2 9 29 36 234
2017 AS-02 14 18 33 13 12 5 6 28 36 320
2017 AS-03 11 22 34 16 10 2 5 28 35 271
2017 AS-04 16 26 31 15 11 0 1 26 43 178
2017 AS-05 17 25 39 13 5 0 1 18 43 159
2017 AS-06 23 30 26 15 2 2 2 18 55 53
2017 AS-07 10 28 47 12 0 0 3 13 39 40
2014 AS 17 26 34 12 5 2 3 18 46 1449
2014 AS-01 17 28 35 11 4 3 2 16 47 320
2014 AS-02 17 22 34 15 5 3 4 22 42 358
2014 AS-03 15 26 36 14 4 1 3 19 43 315
2014 AS-04 19 28 34 11 3 1 3 15 50 203
2014 AS-05 19 25 33 10 8 1 2 19 46 154
2014 AS-06 13 37 33 13 4 0 0 17 50 46
2014 AS-07 14 39 33 5 7 0 2 12 55 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 17 38 24 13 1 1 38 24 1820
2020 AS-01 3 14 37 27 15 2 1 44 18 312
2020 AS-02 5 15 37 23 17 1 2 41 21 381
2020 AS-03 7 17 36 26 12 0 1 39 24 416
2020 AS-04 7 17 39 24 13 0 1 37 24 304
2020 AS-05 6 19 42 23 8 0 2 32 26 244
2020 AS-06 8 23 38 21 10 0 0 31 31 78
2020 AS-07 12 33 37 15 3 0 0 18 45 60
2019 AS 9 21 31 23 13 1 2 37 31 1646
2019 AS-01 8 17 28 23 20 2 2 44 26 292
2019 AS-02 9 19 29 25 12 2 3 40 30 373
2019 AS-03 9 21 30 24 12 1 2 38 32 361
2019 AS-04 10 18 33 22 13 0 2 37 29 260
2019 AS-05 10 26 32 21 10 1 2 32 36 200
2019 AS-06 8 31 34 17 9 0 0 27 39 64
2019 AS-07 15 35 37 10 4 0 0 13 50 52

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 43 15 8 2 2 0 74 11 1817
2020 AS-01 38 42 10 5 2 3 0 83 7 310
2020 AS-02 33 39 16 7 2 3 0 74 9 380
2020 AS-03 31 44 15 6 1 2 0 77 7 417
2020 AS-04 25 41 17 11 3 2 0 68 14 304
2020 AS-05 25 44 16 11 2 2 0 71 13 243
2020 AS-06 13 58 18 8 3 1 0 71 10 78
2020 AS-07 15 38 17 25 5 0 0 53 30 60
2019 AS 20 38 21 13 5 3 0 60 19 1645
2019 AS-01 27 37 18 10 4 4 0 67 15 292
2019 AS-02 24 36 21 10 5 2 1 63 16 374
2019 AS-03 19 38 22 13 4 4 1 59 18 360
2019 AS-04 16 42 23 13 3 3 0 59 17 261
2019 AS-05 13 43 20 15 7 4 0 58 22 200
2019 AS-06 13 44 21 11 10 2 0 57 21 62
2019 AS-07 6 27 25 27 15 0 0 33 42 52

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 26 7 5 3 2 0 86 7 1824
2020 AS-01 63 21 6 3 4 4 0 87 7 312
2020 AS-02 59 25 9 4 1 1 1 85 6 383
2020 AS-03 60 28 6 3 2 1 0 89 5 418
2020 AS-04 54 27 10 5 3 0 0 82 8 306
2020 AS-05 59 30 3 7 2 0 0 88 9 244
2020 AS-06 54 27 4 8 4 4 0 84 12 78
2020 AS-07 53 22 7 10 8 0 0 75 19 59
2019 AS 53 27 8 6 5 1 0 81 11 1643
2019 AS-01 60 23 6 5 4 1 0 84 10 291
2019 AS-02 49 28 10 5 6 1 1 79 11 372
2019 AS-03 50 29 9 5 5 1 0 80 11 359
2019 AS-04 53 26 6 7 6 2 0 81 13 261
2019 AS-05 59 26 8 4 4 0 0 85 8 200
2019 AS-06 56 30 6 6 2 0 0 86 8 64
2019 AS-07 46 31 4 13 6 0 0 77 19 52
2018 AS 49 32 7 6 4 1 0 82 11 1294
2018 AS-01 53 31 8 4 4 0 0 84 8 232
2018 AS-02 43 36 9 6 4 2 0 80 10 294
2018 AS-03 48 32 6 8 6 0 0 80 14 286
2018 AS-04 51 33 8 5 2 0 0 84 7 203
2018 AS-05 51 29 6 8 3 1 1 82 12 156
2018 AS-06 63 22 4 7 4 0 0 85 11 54
2018 AS-07 55 30 0 15 0 0 0 85 15 40
2017 AS 47 31 8 7 5 1 0 79 13 1293
2017 AS-01 51 28 9 5 5 2 1 80 10 237
2017 AS-02 47 31 10 6 5 1 0 78 11 324
2017 AS-03 42 34 9 9 5 1 0 77 14 275
2017 AS-04 49 29 6 11 4 1 0 79 15 179
2017 AS-05 47 35 5 6 6 1 0 83 12 160
2017 AS-06 53 34 4 8 2 0 0 87 9 53
2017 AS-07 58 27 0 10 5 0 0 85 15 40
2014 AS 44 30 11 9 5 1 1 75 14 1448
2014 AS-01 44 28 10 10 4 2 1 75 15 321
2014 AS-02 41 31 11 9 6 1 1 73 16 357
2014 AS-03 42 31 12 9 4 1 0 74 13 315
2014 AS-04 40 32 10 9 6 1 0 74 16 203
2014 AS-05 45 32 8 7 5 1 1 79 13 154
2014 AS-06 67 20 9 2 0 2 0 89 2 46
2014 AS-07 72 19 7 2 0 0 0 91 2 43

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 27 4 3 1 1 0 91 5 1819
2020 AS-01 69 22 4 1 2 2 1 93 2 311
2020 AS-02 62 29 5 2 1 1 0 92 3 380
2020 AS-03 66 27 4 1 1 0 0 94 2 419
2020 AS-04 60 28 4 5 2 0 0 89 8 305
2020 AS-05 64 26 4 5 1 0 0 91 6 244
2020 AS-06 57 32 4 5 1 0 0 90 6 77
2020 AS-07 51 27 2 15 5 0 0 78 20 59
2019 AS 56 31 6 4 3 0 0 86 8 1642
2019 AS-01 64 25 5 3 2 0 0 89 6 291
2019 AS-02 50 34 8 3 5 0 0 85 8 373
2019 AS-03 56 30 7 5 2 0 0 86 7 358
2019 AS-04 54 30 7 4 3 0 0 85 8 260
2019 AS-05 61 29 4 5 2 0 0 90 7 200
2019 AS-06 56 27 3 9 5 0 0 83 14 64
2019 AS-07 44 44 4 4 4 0 0 88 8 52
2018 AS 53 35 6 3 2 0 0 89 6 1300
2018 AS-01 56 34 5 3 2 0 0 90 5 232
2018 AS-02 55 34 5 3 3 0 0 88 6 295
2018 AS-03 53 32 9 3 3 0 0 85 7 288
2018 AS-04 51 40 5 1 2 0 0 91 3 204
2018 AS-05 51 38 5 3 1 1 0 90 5 156
2018 AS-06 55 36 4 5 0 0 0 91 5 55
2018 AS-07 43 50 0 5 3 0 0 93 8 40
2017 AS 45 40 7 5 3 0 0 85 8 1290
2017 AS-01 49 37 7 3 3 0 0 87 6 237
2017 AS-02 46 42 5 4 3 0 0 88 7 323
2017 AS-03 42 41 9 6 2 0 0 83 8 275
2017 AS-04 48 35 7 6 5 0 0 82 10 177
2017 AS-05 39 47 3 8 2 0 0 86 11 160
2017 AS-06 47 43 4 4 2 0 0 91 6 53
2017 AS-07 50 27 8 13 3 0 0 77 15 40
2014 AS 41 41 9 6 2 0 0 82 8 1447
2014 AS-01 45 35 9 5 3 1 1 82 8 321
2014 AS-02 38 40 11 8 3 0 0 78 11 356
2014 AS-03 42 44 9 3 3 0 0 85 6 315
2014 AS-04 35 45 10 9 1 0 0 80 10 203
2014 AS-05 41 44 8 5 2 0 0 85 7 154
2014 AS-06 59 35 2 4 0 0 0 93 4 46
2014 AS-07 51 38 7 2 2 0 0 88 5 43

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 31 9 3 1 1 1 87 4 1802
2020 AS-01 55 26 10 2 1 3 3 85 3 306
2020 AS-02 47 32 15 3 1 2 1 82 3 377
2020 AS-03 54 34 8 2 1 1 0 89 3 413
2020 AS-04 53 33 7 3 2 1 1 88 5 305
2020 AS-05 63 29 5 3 0 0 0 92 3 240
2020 AS-06 58 31 8 3 0 1 0 90 3 78
2020 AS-07 49 32 3 10 3 2 0 83 14 59
2019 AS 47 34 11 3 3 1 1 82 6 1645
2019 AS-01 48 29 13 3 3 2 2 80 6 292
2019 AS-02 40 40 12 4 2 1 0 81 7 373
2019 AS-03 45 33 13 4 3 1 1 79 7 359
2019 AS-04 48 34 11 2 3 1 0 83 6 260
2019 AS-05 59 30 5 2 2 1 0 90 5 201
2019 AS-06 56 28 6 5 3 2 0 86 8 64
2019 AS-07 38 50 6 2 4 0 0 88 6 52
2018 AS 46 37 11 3 2 1 1 84 5 1303
2018 AS-01 49 36 9 3 1 1 0 86 4 233
2018 AS-02 42 36 14 3 2 1 1 80 5 294
2018 AS-03 45 37 11 2 3 0 1 83 6 290
2018 AS-04 46 41 8 4 0 1 0 87 4 206
2018 AS-05 47 41 9 3 1 0 0 88 3 156
2018 AS-06 58 27 7 2 5 0 0 85 7 55
2018 AS-07 48 43 8 3 0 0 0 90 3 40

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 36 8 3 1 2 0 87 5 1818
2020 AS-01 54 31 6 3 1 5 0 89 4 310
2020 AS-02 50 34 8 4 2 2 0 86 6 381
2020 AS-03 49 39 7 2 0 2 0 90 3 417
2020 AS-04 43 38 10 5 2 1 1 83 7 305
2020 AS-05 51 40 5 2 1 1 0 92 3 243
2020 AS-06 50 38 9 3 0 0 0 88 3 78
2020 AS-07 39 42 7 8 3 0 0 81 12 59
2019 AS 44 39 10 4 2 2 0 84 6 1638
2019 AS-01 52 33 6 3 4 1 0 86 7 291
2019 AS-02 45 36 12 4 2 2 0 82 6 372
2019 AS-03 42 37 12 3 2 3 1 82 5 358
2019 AS-04 43 42 9 2 2 2 0 87 4 259
2019 AS-05 43 44 9 3 1 2 0 88 3 199
2019 AS-06 43 41 10 5 2 0 0 84 6 63
2019 AS-07 21 54 10 12 4 0 0 75 15 52
2018 AS 49 36 10 3 2 1 0 85 5 1299
2018 AS-01 51 32 10 2 3 1 0 85 5 235
2018 AS-02 44 40 10 3 1 2 0 86 5 294
2018 AS-03 50 34 12 2 1 1 0 85 3 290
2018 AS-04 49 37 8 2 2 1 0 87 4 203
2018 AS-05 49 38 8 3 3 1 0 87 5 154
2018 AS-06 56 31 12 2 0 0 0 87 2 52
2018 AS-07 43 38 3 15 3 0 0 80 18 40
2017 AS 43 42 9 3 2 1 0 86 5 1290
2017 AS-01 48 39 8 3 2 0 0 87 5 237
2017 AS-02 42 41 10 3 2 1 0 84 5 322
2017 AS-03 41 43 11 1 1 3 0 87 2 275
2017 AS-04 46 41 9 3 1 0 0 88 3 179
2017 AS-05 43 43 6 6 3 0 0 86 9 159
2017 AS-06 49 43 0 8 0 0 0 92 8 53
2017 AS-07 30 57 8 3 3 0 0 87 5 40
2014 AS 40 38 13 4 1 4 0 82 5 1450
2014 AS-01 43 37 13 3 1 4 1 83 4 322
2014 AS-02 39 37 13 4 1 5 0 80 6 358
2014 AS-03 37 41 15 3 1 3 0 80 5 315
2014 AS-04 31 42 13 6 1 5 1 79 7 203
2014 AS-05 48 38 10 2 1 1 0 87 3 154
2014 AS-06 48 37 11 2 0 2 0 87 2 46
2014 AS-07 58 30 9 0 2 0 0 88 2 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 32 10 3 1 4 0 86 4 1812
2020 AS-01 56 26 7 2 2 7 1 88 4 308
2020 AS-02 50 31 11 4 1 3 1 84 5 381
2020 AS-03 47 34 12 2 0 4 1 85 3 419
2020 AS-04 45 36 12 3 1 3 0 83 5 301
2020 AS-05 55 33 8 2 0 2 0 90 2 240
2020 AS-06 53 33 9 1 0 4 0 89 1 78
2020 AS-07 55 32 7 3 2 2 0 88 5 60
2019 AS 49 34 10 2 2 3 1 86 4 1642
2019 AS-01 54 27 10 2 3 2 1 84 6 291
2019 AS-02 48 34 11 2 2 3 1 85 4 372
2019 AS-03 50 32 9 3 1 3 1 86 4 361
2019 AS-04 50 31 11 1 2 4 1 85 3 260
2019 AS-05 45 44 8 1 0 3 0 91 1 200
2019 AS-06 52 38 6 2 2 0 0 90 3 63
2019 AS-07 27 55 10 2 2 4 0 86 4 51
2018 AS 47 37 9 2 2 2 0 86 5 1304
2018 AS-01 49 35 8 2 3 3 0 87 6 236
2018 AS-02 42 41 11 2 2 2 0 85 4 295
2018 AS-03 46 37 10 3 1 3 0 85 5 290
2018 AS-04 51 33 11 1 1 2 0 86 3 204
2018 AS-05 48 39 9 2 1 1 0 88 3 156
2018 AS-06 57 32 4 6 2 0 0 89 8 53
2018 AS-07 55 33 5 5 3 0 0 88 8 40
2017 AS 41 39 11 2 2 4 1 84 4 1292
2017 AS-01 41 39 13 1 3 2 1 82 5 237
2017 AS-02 38 38 14 2 2 5 1 81 4 324
2017 AS-03 41 39 11 1 0 7 0 87 2 275
2017 AS-04 42 44 6 4 1 2 1 89 5 178
2017 AS-05 42 39 12 2 1 4 0 84 3 160
2017 AS-06 47 38 8 4 2 2 0 86 6 53
2017 AS-07 43 42 8 0 8 0 0 85 8 40
2014 AS 39 37 14 2 2 6 1 82 4 1448
2014 AS-01 40 34 15 3 2 5 1 79 6 322
2014 AS-02 38 36 15 2 1 7 1 81 3 356
2014 AS-03 38 40 14 2 1 5 0 83 3 315
2014 AS-04 33 40 14 2 2 7 1 79 5 203
2014 AS-05 47 37 11 2 1 3 0 86 3 154
2014 AS-06 50 35 7 2 0 7 0 91 2 46
2014 AS-07 53 28 12 0 2 5 0 85 2 43

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 28 5 2 1 0 0 92 3 1821
2020 AS-01 70 22 5 1 2 1 0 93 3 311
2020 AS-02 63 29 6 2 1 0 0 92 2 380
2020 AS-03 62 30 5 2 0 0 0 92 2 419
2020 AS-04 58 32 5 3 1 0 0 91 4 304
2020 AS-05 67 27 4 1 0 0 0 95 1 244
2020 AS-06 63 29 4 0 4 0 0 92 4 78
2020 AS-07 58 33 3 5 0 0 0 92 5 60
2019 AS 56 32 7 3 2 0 0 88 5 1642
2019 AS-01 63 26 4 3 3 0 0 90 6 290
2019 AS-02 53 34 8 2 3 0 0 87 5 374
2019 AS-03 54 34 7 3 1 0 1 89 4 360
2019 AS-04 56 30 7 3 3 1 0 87 5 259
2019 AS-05 57 32 8 2 1 1 0 90 3 199
2019 AS-06 56 33 5 3 3 0 0 89 6 64
2019 AS-07 40 44 10 4 2 0 0 85 6 52
2018 AS 55 33 8 2 2 0 0 88 4 1301
2018 AS-01 63 27 6 1 3 0 0 90 4 234
2018 AS-02 51 38 7 2 2 0 0 89 3 293
2018 AS-03 54 33 10 2 1 0 0 87 3 291
2018 AS-04 53 37 5 3 1 0 0 90 4 203
2018 AS-05 53 33 8 2 3 0 0 87 5 156
2018 AS-06 62 30 4 2 2 0 0 92 4 53
2018 AS-07 53 25 18 5 0 0 0 78 5 40
2017 AS 49 40 7 3 2 0 0 89 4 1292
2017 AS-01 52 38 6 2 3 0 0 90 4 237
2017 AS-02 48 43 6 2 1 0 0 91 2 324
2017 AS-03 51 36 8 3 1 0 0 87 4 275
2017 AS-04 48 41 6 4 1 0 0 89 5 179
2017 AS-05 42 45 8 4 1 0 0 87 6 160
2017 AS-06 54 37 4 4 2 0 0 90 6 52
2017 AS-07 47 40 8 3 3 0 0 87 5 40
2014 AS 43 41 10 4 2 0 0 84 6 1449
2014 AS-01 44 41 9 4 1 0 1 86 5 321
2014 AS-02 43 36 11 6 3 1 0 80 9 358
2014 AS-03 41 43 12 4 1 0 0 83 5 315
2014 AS-04 37 46 11 3 2 1 0 84 5 203
2014 AS-05 50 40 5 3 2 0 0 90 5 154
2014 AS-06 52 39 7 2 0 0 0 91 2 46
2014 AS-07 53 38 5 5 0 0 0 91 5 43

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 21 9 3 3 7 4 83 6 1819
2020 AS-01 49 21 10 2 4 7 6 81 7 309
2020 AS-02 44 25 11 4 2 8 5 80 8 382
2020 AS-03 54 19 10 2 2 10 4 84 5 418
2020 AS-04 53 24 8 4 3 5 3 84 7 306
2020 AS-05 60 21 7 2 0 5 5 89 3 242
2020 AS-06 68 17 10 0 1 4 0 88 1 78
2020 AS-07 63 18 3 8 5 0 2 83 14 60

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 32 13 3 1 6 1 82 4 1823
2020 AS-01 51 27 11 1 2 7 2 85 3 312
2020 AS-02 45 28 15 4 1 5 1 78 5 382
2020 AS-03 38 35 15 2 0 7 1 80 3 419
2020 AS-04 38 36 13 5 1 7 1 79 6 304
2020 AS-05 48 33 10 2 1 5 1 86 3 243
2020 AS-06 46 36 12 1 1 4 0 85 3 78
2020 AS-07 48 32 12 5 2 2 0 81 7 60

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 29 9 4 2 4 2 84 6 1819
2020 AS-01 54 27 6 3 4 5 1 86 7 311
2020 AS-02 46 31 9 4 2 5 3 84 6 381
2020 AS-03 49 30 11 4 1 4 1 83 5 418
2020 AS-04 45 34 9 5 3 3 1 82 9 303
2020 AS-05 58 27 7 2 2 2 3 90 3 244
2020 AS-06 55 28 9 4 1 1 1 86 5 78
2020 AS-07 59 17 8 8 3 0 3 79 12 59

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 11 11 22 28 28 0 15 69 18

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 29 14 6 3 7 5 73 11 1821
2020 AS-01 38 28 15 4 2 7 8 76 6 312
2020 AS-02 37 26 14 5 2 10 6 74 9 383
2020 AS-03 35 29 14 5 3 8 6 75 9 415
2020 AS-04 28 33 15 9 4 9 3 69 14 305
2020 AS-05 38 28 14 9 2 4 5 72 12 244
2020 AS-06 35 42 10 3 4 4 3 82 7 78
2020 AS-07 32 32 10 18 7 0 2 64 25 60
2019 AS 34 29 14 9 5 6 4 69 15 1646
2019 AS-01 39 25 13 7 5 5 6 72 13 292
2019 AS-02 30 28 15 9 5 8 5 66 16 375
2019 AS-03 31 32 12 10 5 5 5 70 17 360
2019 AS-04 31 30 15 8 7 6 2 67 16 260
2019 AS-05 41 27 11 7 3 8 2 76 11 201
2019 AS-06 38 30 19 6 5 2 0 69 11 63
2019 AS-07 33 33 16 12 6 0 0 67 18 51
2018 AS 30 31 17 8 5 6 3 67 14 1296
2018 AS-01 33 32 17 5 3 7 2 72 9 231
2018 AS-02 30 28 21 9 5 6 2 62 15 294
2018 AS-03 28 31 18 7 6 6 4 65 15 290
2018 AS-04 24 33 18 8 5 10 2 65 15 202
2018 AS-05 37 30 10 8 6 6 3 74 15 156
2018 AS-06 38 33 11 13 2 0 4 74 15 55
2018 AS-07 30 45 5 13 5 0 3 77 18 40
2017 AS 28 33 14 9 7 4 5 67 17 1291
2017 AS-01 35 26 14 6 7 4 7 69 15 236
2017 AS-02 28 33 13 10 5 4 6 68 17 323
2017 AS-03 26 34 13 9 9 5 4 66 20 275
2017 AS-04 25 38 13 9 7 4 3 68 18 179
2017 AS-05 28 34 17 8 6 4 3 66 16 160
2017 AS-06 27 34 19 9 4 4 4 65 14 53
2017 AS-07 30 40 13 8 8 0 3 71 16 40
2014 AS 30 30 17 9 6 4 4 66 16 1450
2014 AS-01 33 27 17 8 6 5 4 67 15 322
2014 AS-02 29 26 19 12 8 3 4 59 21 358
2014 AS-03 27 34 16 9 5 5 4 67 15 315
2014 AS-04 24 33 14 10 9 6 3 64 21 203
2014 AS-05 30 34 15 10 3 3 6 70 13 154
2014 AS-06 41 30 15 4 2 7 0 77 7 46
2014 AS-07 49 23 16 2 0 2 7 79 3 43

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 36 11 5 2 3 2 81 8 1820
2020 AS-01 44 34 9 4 3 4 3 83 8 310
2020 AS-02 39 38 11 5 2 3 2 81 8 382
2020 AS-03 39 35 14 6 1 3 2 78 7 418
2020 AS-04 39 37 12 6 3 2 1 78 10 305
2020 AS-05 47 32 10 5 1 3 2 83 6 243
2020 AS-06 37 46 10 3 3 1 0 84 5 78
2020 AS-07 47 37 8 5 2 0 0 85 7 59
2019 AS 37 37 12 6 3 2 1 77 10 1644
2019 AS-01 39 35 9 8 5 2 1 77 14 291
2019 AS-02 34 37 14 6 4 3 1 75 11 374
2019 AS-03 37 37 14 6 4 3 1 76 10 358
2019 AS-04 36 41 11 6 3 2 1 80 9 262
2019 AS-05 41 39 12 6 1 2 1 82 7 200
2019 AS-06 39 38 11 8 3 2 0 78 11 64
2019 AS-07 41 41 10 6 2 0 0 82 8 51
2018 AS 37 38 12 7 3 2 1 77 10 1306
2018 AS-01 33 38 14 7 5 1 2 73 12 236
2018 AS-02 35 38 14 6 3 3 1 76 9 296
2018 AS-03 33 44 11 6 2 2 2 80 9 292
2018 AS-04 36 40 13 6 3 1 0 77 10 204
2018 AS-05 47 29 10 8 3 1 1 77 12 154
2018 AS-06 54 20 9 9 7 0 0 74 17 54
2018 AS-07 46 38 8 3 3 0 3 87 5 39
2017 AS 36 38 12 7 3 3 1 77 10 1291
2017 AS-01 36 33 17 5 3 5 1 73 9 236
2017 AS-02 35 39 11 6 4 4 1 78 10 324
2017 AS-03 32 38 13 9 3 4 1 74 13 274
2017 AS-04 37 39 11 7 4 1 1 78 11 179
2017 AS-05 38 44 8 7 2 1 1 83 10 160
2017 AS-06 47 42 6 6 0 0 0 89 6 53
2017 AS-07 47 40 5 5 3 0 0 87 8 40
2014 AS 33 41 12 8 3 3 1 77 11 1450
2014 AS-01 34 38 12 10 3 2 1 74 14 322
2014 AS-02 29 40 15 10 2 3 1 72 12 358
2014 AS-03 28 44 12 7 3 4 1 77 11 315
2014 AS-04 31 43 12 7 3 3 0 77 11 203
2014 AS-05 41 45 9 3 1 1 0 87 4 154
2014 AS-06 59 35 2 2 0 2 0 96 2 46
2014 AS-07 55 33 7 2 2 0 0 88 5 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 36 12 3 1 2 0 84 4 1820
2020 AS-01 53 32 9 1 1 4 0 89 2 311
2020 AS-02 46 35 10 4 1 3 0 84 5 381
2020 AS-03 47 36 13 1 0 1 0 84 2 417
2020 AS-04 40 38 14 2 3 2 1 80 5 306
2020 AS-05 45 39 12 2 0 1 1 86 3 243
2020 AS-06 37 47 10 4 1 0 0 85 5 78
2020 AS-07 47 32 12 8 2 0 0 78 10 60
2019 AS 38 38 16 4 2 1 0 77 7 1639
2019 AS-01 43 34 13 4 3 2 0 79 8 290
2019 AS-02 37 37 17 4 3 2 1 76 7 373
2019 AS-03 39 36 18 4 2 1 0 76 6 358
2019 AS-04 35 39 17 5 2 2 0 76 7 260
2019 AS-05 41 42 12 3 2 1 0 83 5 200
2019 AS-06 31 50 9 8 2 0 0 81 9 64
2019 AS-07 29 38 17 12 4 0 0 67 15 52
2018 AS 37 38 16 5 2 1 0 77 7 1310
2018 AS-01 41 35 16 3 3 1 0 77 6 234
2018 AS-02 35 39 18 5 1 1 1 75 6 296
2018 AS-03 35 40 16 4 3 1 0 77 7 291
2018 AS-04 36 40 17 3 1 2 0 78 5 206
2018 AS-05 37 37 16 5 4 1 0 75 9 157
2018 AS-06 38 36 18 7 0 0 0 75 7 55
2018 AS-07 38 48 8 8 0 0 0 85 8 40

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 27 23 20 9 6 11 4 59 18 1817
2020 AS-01 37 23 15 6 5 12 3 70 12 313
2020 AS-02 26 24 20 8 6 12 4 60 16 381
2020 AS-03 24 20 24 8 5 14 4 54 16 413
2020 AS-04 23 23 20 12 9 9 4 53 23 304
2020 AS-05 27 26 19 10 5 9 3 61 17 243
2020 AS-06 23 24 24 15 4 8 1 52 21 78
2020 AS-07 25 32 8 12 15 3 5 62 29 60
2019 AS 23 23 20 10 10 11 3 53 24 1649
2019 AS-01 30 24 16 6 9 13 2 63 18 292
2019 AS-02 23 22 20 11 9 11 3 53 24 375
2019 AS-03 21 23 21 11 10 10 4 51 24 360
2019 AS-04 21 22 20 11 13 9 3 50 28 261
2019 AS-05 21 23 25 11 9 9 1 49 23 201
2019 AS-06 25 22 28 6 8 9 2 53 16 64
2019 AS-07 8 29 15 17 19 10 2 41 41 52
2018 AS 20 23 21 13 10 11 3 50 26 1308
2018 AS-01 25 27 19 8 7 10 3 61 17 235
2018 AS-02 20 22 22 15 7 11 3 49 26 295
2018 AS-03 18 22 22 11 11 13 3 48 26 292
2018 AS-04 17 25 21 14 10 11 1 49 28 204
2018 AS-05 22 20 19 14 15 9 1 47 32 156
2018 AS-06 25 18 16 20 9 7 4 49 33 55
2018 AS-07 10 25 33 18 10 5 0 37 29 40
2017 AS 18 25 18 12 12 10 5 50 29 1288
2017 AS-01 24 24 17 9 8 9 8 58 21 236
2017 AS-02 17 24 17 13 11 12 8 50 29 323
2017 AS-03 18 23 18 12 13 12 4 49 30 273
2017 AS-04 17 29 18 9 16 8 4 52 28 179
2017 AS-05 16 28 18 15 16 3 3 47 33 159
2017 AS-06 15 23 17 19 13 9 4 44 37 53
2017 AS-07 15 20 25 12 13 8 8 41 30 40
2014 AS 14 22 20 15 13 14 2 42 34 1449
2014 AS-01 15 25 21 13 11 13 2 48 28 321
2014 AS-02 13 17 22 12 17 15 3 38 36 358
2014 AS-03 10 20 21 15 16 15 3 37 37 315
2014 AS-04 12 19 19 19 13 17 0 38 39 203
2014 AS-05 14 30 17 17 11 8 3 50 31 154
2014 AS-06 15 28 13 22 4 13 4 53 32 46
2014 AS-07 30 26 28 7 7 0 2 57 14 43

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 41 4 5 1 0 0 89 7 1828
2020 AS-01 52 39 3 4 2 0 0 91 6 314
2020 AS-02 48 42 6 3 1 0 0 90 4 382
2020 AS-03 47 42 3 7 1 0 0 89 7 419
2020 AS-04 47 40 4 7 2 0 0 87 9 306
2020 AS-05 48 44 1 6 1 0 0 91 7 244
2020 AS-06 45 44 4 6 1 0 0 88 8 78
2020 AS-07 47 30 7 12 5 0 0 77 17 60

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 37 7 6 2 0 1 85 8 1823
2020 AS-01 47 36 8 5 2 0 1 84 8 313
2020 AS-02 45 37 10 4 2 0 1 83 7 381
2020 AS-03 49 36 7 6 1 0 1 86 7 419
2020 AS-04 48 37 6 7 1 0 0 86 8 305
2020 AS-05 50 37 5 6 1 0 1 88 7 243
2020 AS-06 45 45 5 3 1 0 1 91 4 78
2020 AS-07 39 39 2 14 3 0 3 81 18 59
2019 AS 51 32 6 8 3 0 0 83 11 1647
2019 AS-01 52 33 4 7 3 0 1 86 11 292
2019 AS-02 49 34 7 6 4 0 0 83 10 373
2019 AS-03 50 30 8 9 4 0 0 80 13 359
2019 AS-04 52 31 6 8 2 0 0 84 10 262
2019 AS-05 57 34 3 6 0 0 0 91 6 201
2019 AS-06 45 34 2 11 8 0 0 80 19 64
2019 AS-07 46 29 6 15 4 0 0 75 19 52
2017 AS 44 36 6 9 5 0 0 80 14 1293
2017 AS-01 47 36 6 7 4 0 0 83 11 237
2017 AS-02 42 35 9 10 4 0 0 77 14 324
2017 AS-03 43 36 6 9 5 0 1 80 15 275
2017 AS-04 44 42 3 8 3 0 0 85 11 179
2017 AS-05 40 41 6 9 4 0 0 80 14 160
2017 AS-06 49 24 4 13 9 0 0 74 23 53
2017 AS-07 40 27 10 10 12 0 0 67 23 40
2014 AS 40 36 7 10 7 0 0 76 17 1449
2014 AS-01 42 33 8 10 6 0 0 76 15 322
2014 AS-02 37 39 10 8 5 0 0 76 14 356
2014 AS-03 40 34 5 11 11 0 0 74 22 315
2014 AS-04 34 40 7 12 6 0 0 75 18 203
2014 AS-05 44 38 5 6 8 0 0 82 14 154
2014 AS-06 50 28 2 7 11 2 0 80 18 46
2014 AS-07 51 30 0 12 7 0 0 81 19 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 33 7 4 1 0 1 87 6 1810
2020 AS-01 52 34 6 5 3 0 1 86 8 313
2020 AS-02 49 39 8 3 1 0 1 88 3 381
2020 AS-03 54 32 8 5 0 0 0 87 5 413
2020 AS-04 53 32 9 4 3 0 0 85 6 301
2020 AS-05 60 30 5 3 0 0 1 91 3 244
2020 AS-06 56 33 5 3 1 1 0 91 4 75
2020 AS-07 55 26 7 5 5 0 2 82 11 58
2019 AS 50 33 9 4 3 0 0 84 7 1636
2019 AS-01 50 31 11 5 2 0 1 82 7 288
2019 AS-02 48 34 11 4 3 0 0 82 7 373
2019 AS-03 47 32 10 6 4 0 1 80 10 357
2019 AS-04 51 35 8 3 2 1 0 87 5 261
2019 AS-05 60 31 6 3 1 1 0 91 4 198
2019 AS-06 59 30 3 3 5 0 0 89 8 64
2019 AS-07 46 52 2 0 0 0 0 98 0 52
2017 AS 48 38 7 4 2 0 0 86 6 1290
2017 AS-01 44 41 8 4 3 0 0 85 8 236
2017 AS-02 43 42 9 4 2 0 0 85 6 324
2017 AS-03 48 38 9 4 1 0 0 86 5 274
2017 AS-04 51 36 6 4 3 0 0 88 7 179
2017 AS-05 51 38 3 6 1 0 1 90 7 159
2017 AS-06 62 30 0 6 0 2 0 94 6 53
2017 AS-07 62 22 10 0 3 3 0 87 3 40
2014 AS 40 42 10 6 3 0 0 82 8 1451
2014 AS-01 35 44 10 7 4 0 0 79 11 322
2014 AS-02 34 42 12 8 3 1 0 77 11 358
2014 AS-03 38 42 10 7 3 0 0 80 10 315
2014 AS-04 42 43 9 4 1 1 0 86 5 203
2014 AS-05 49 39 8 2 1 1 0 89 3 154
2014 AS-06 65 26 4 0 2 2 0 93 2 46
2014 AS-07 63 30 5 2 0 0 0 93 2 43

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 78 16 2 1 1 0 0 95 2 1820
2020 AS-01 82 13 1 1 2 0 0 96 3 312
2020 AS-02 79 17 2 1 1 0 0 97 1 381
2020 AS-03 78 17 1 2 1 0 0 95 3 418
2020 AS-04 74 20 4 1 0 1 0 95 2 304
2020 AS-05 81 14 3 2 0 0 0 95 2 243
2020 AS-06 78 14 4 1 3 0 0 92 4 77
2020 AS-07 77 12 2 5 3 2 0 90 8 60
2017 AS 66 27 3 2 1 0 1 94 3 1289
2017 AS-01 70 26 2 1 1 0 0 97 2 236
2017 AS-02 70 24 2 2 1 0 1 95 3 324
2017 AS-03 59 33 4 3 1 0 0 93 4 275
2017 AS-04 64 28 4 2 1 0 1 93 3 179
2017 AS-05 65 24 4 2 0 1 3 93 2 157
2017 AS-06 68 28 0 4 0 0 0 96 4 53
2017 AS-07 65 25 5 3 3 0 0 90 5 40
2014 AS 61 28 4 4 2 0 1 90 5 1449
2014 AS-01 58 30 5 3 2 0 1 89 6 322
2014 AS-02 61 31 4 3 1 0 0 92 4 357
2014 AS-03 62 30 3 3 2 1 0 93 4 314
2014 AS-04 58 29 3 6 2 0 1 88 8 203
2014 AS-05 64 19 8 3 2 1 3 86 5 154
2014 AS-06 67 20 7 2 2 2 0 89 4 46
2014 AS-07 75 12 7 7 0 0 0 86 7 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 22 10 3 1 5 1 84 5 1824
2020 AS-01 54 18 9 2 1 14 2 85 4 314
2020 AS-02 64 19 7 2 2 4 2 88 4 381
2020 AS-03 58 22 12 2 1 5 1 84 3 419
2020 AS-04 55 23 13 3 1 3 1 82 4 303
2020 AS-05 55 26 9 3 2 3 2 85 5 244
2020 AS-06 55 28 10 4 3 0 0 83 6 78
2020 AS-07 53 18 15 7 3 3 0 74 10 60
2019 AS 51 24 12 4 2 6 1 81 6 1647
2019 AS-01 55 19 11 3 1 9 1 83 5 292
2019 AS-02 52 23 10 2 3 7 2 83 6 374
2019 AS-03 50 25 11 4 3 5 2 81 8 361
2019 AS-04 54 23 12 3 2 6 1 82 5 261
2019 AS-05 50 25 13 4 3 4 2 80 7 199
2019 AS-06 42 38 13 6 0 2 0 81 6 64
2019 AS-07 23 40 19 13 2 2 0 65 16 52

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 1828
2020 AS-01 7 93 314
2020 AS-02 7 93 383
2020 AS-03 8 92 419
2020 AS-04 9 91 306
2020 AS-05 7 93 243
2020 AS-06 9 91 78
2020 AS-07 13 87 60
2019 AS 13 87 1647
2019 AS-01 12 88 293
2019 AS-02 12 88 375
2019 AS-03 12 88 358
2019 AS-04 14 86 261
2019 AS-05 13 87 201
2019 AS-06 11 89 63
2019 AS-07 17 83 52
2018 AS 11 89 1312
2018 AS-01 9 91 237
2018 AS-02 9 91 297
2018 AS-03 11 89 290
2018 AS-04 12 88 206
2018 AS-05 11 89 157
2018 AS-06 15 85 54
2018 AS-07 13 88 40

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 46 54 144
2020 AS-01 48 52 21
2020 AS-02 48 52 27
2020 AS-03 47 53 34
2020 AS-04 41 59 27
2020 AS-05 44 56 16
2019 AS 40 60 205
2019 AS-01 43 57 35
2019 AS-02 46 54 41
2019 AS-03 46 54 41
2019 AS-04 41 59 37
2019 AS-05 33 67 27
2018 AS 46 54 141
2018 AS-01 68 32 22
2018 AS-02 41 59 27
2018 AS-03 48 52 31
2018 AS-04 40 60 25
2018 AS-05 44 56 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 59 41 144
2020 AS-01 48 52 21
2020 AS-02 59 41 27
2020 AS-03 56 44 34
2020 AS-04 56 44 27
2020 AS-05 69 31 16
2019 AS 64 36 205
2019 AS-01 60 40 35
2019 AS-02 71 29 41
2019 AS-03 68 32 41
2019 AS-04 57 43 37
2019 AS-05 56 44 27
2018 AS 66 34 141
2018 AS-01 55 45 22
2018 AS-02 63 37 27
2018 AS-03 81 19 31
2018 AS-04 64 36 25
2018 AS-05 61 39 18

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 5 95 144
2020 AS-01 0 100 21
2020 AS-02 0 100 27
2019 AS 8 92 205
2019 AS-02 0 100 41
2018 AS 6 94 141
2018 AS-03 0 100 31
2018 AS-05 0 100 18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 144
2020 AS-01 0 100 21
2020 AS-02 0 100 27
2020 AS-03 0 100 34
2020 AS-04 0 100 27
2020 AS-05 0 100 16
2019 AS 0 100 205
2019 AS-01 0 100 35
2019 AS-02 0 100 41
2019 AS-03 0 100 41
2019 AS-04 0 100 37
2019 AS-05 0 100 27
2018 AS 0 100 141
2018 AS-01 0 100 22
2018 AS-02 0 100 27
2018 AS-03 0 100 31
2018 AS-04 0 100 25
2018 AS-05 0 100 18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 144
2019 AS 4 96 205
2018 AS 4 96 141
2018 AS-03 0 100 31
2018 AS-04 0 100 25

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 5 95 144
2020 AS-02 0 100 27
2020 AS-05 0 100 16
2019 AS 3 97 205
2019 AS-03 0 100 41
2019 AS-05 0 100 27

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 6 94 144
2020 AS-01 0 100 21
2019 AS 4 96 205
2018 AS 4 96 141
2018 AS-05 0 100 18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 29 71 144
2020 AS-01 38 62 21
2020 AS-02 26 74 27
2020 AS-03 26 74 34
2020 AS-04 19 81 27
2020 AS-05 38 63 16
2019 AS 29 71 203
2019 AS-01 34 66 35
2019 AS-02 13 88 40
2019 AS-03 24 76 41
2019 AS-04 47 53 36
2018 AS 35 65 141
2018 AS-01 45 55 22
2018 AS-02 26 74 27
2018 AS-03 35 65 31
2018 AS-04 40 60 25
2018 AS-05 39 61 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 44 56 144
2020 AS-01 52 48 21
2020 AS-02 26 74 27
2020 AS-03 65 35 34
2020 AS-04 30 70 27
2020 AS-05 50 50 16
2019 AS 37 63 203
2019 AS-01 49 51 35
2019 AS-02 43 58 40
2019 AS-03 39 61 41
2019 AS-04 25 75 36
2019 AS-05 30 70 27
2018 AS 49 51 141
2018 AS-01 45 55 22
2018 AS-02 52 48 27
2018 AS-03 61 39 31
2018 AS-04 52 48 25

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 41 59 144
2020 AS-01 38 62 21
2020 AS-02 33 67 27
2020 AS-03 44 56 34
2020 AS-04 48 52 27
2020 AS-05 38 63 16
2019 AS 54 46 203
2019 AS-01 51 49 35
2019 AS-02 65 35 40
2019 AS-03 44 56 41
2019 AS-04 58 42 36
2019 AS-05 59 41 27
2018 AS 49 51 141
2018 AS-01 36 64 22
2018 AS-02 44 56 27
2018 AS-03 45 55 31
2018 AS-04 48 52 25
2018 AS-05 72 28 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 40 60 144
2020 AS-01 33 67 21
2020 AS-02 30 70 27
2020 AS-03 35 65 34
2020 AS-04 48 52 27
2020 AS-05 44 56 16
2019 AS 44 56 203
2019 AS-01 49 51 35
2019 AS-02 58 43 40
2019 AS-03 32 68 41
2019 AS-04 50 50 36
2019 AS-05 33 67 27
2018 AS 44 56 141
2018 AS-01 45 55 22
2018 AS-02 37 63 27
2018 AS-03 35 65 31
2018 AS-04 64 36 25
2018 AS-05 33 67 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 31 69 144
2020 AS-01 24 76 21
2020 AS-03 41 59 34
2020 AS-04 41 59 27
2020 AS-05 50 50 16
2019 AS 30 70 203
2019 AS-01 34 66 35
2019 AS-02 23 78 40
2019 AS-03 39 61 41
2019 AS-04 25 75 36
2019 AS-05 33 67 27
2018 AS 31 69 141
2018 AS-01 23 77 22
2018 AS-02 33 67 27
2018 AS-03 23 77 31
2018 AS-04 32 68 25
2018 AS-05 39 61 18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 58 42 144
2020 AS-01 57 43 21
2020 AS-02 63 37 27
2020 AS-03 47 53 34
2020 AS-04 63 37 27
2019 AS 46 54 203
2019 AS-01 40 60 35
2019 AS-02 50 50 40
2019 AS-03 44 56 41
2019 AS-04 58 42 36
2019 AS-05 41 59 27
2018 AS 54 46 141
2018 AS-01 55 45 22
2018 AS-02 63 37 27
2018 AS-03 48 52 31
2018 AS-04 52 48 25
2018 AS-05 44 56 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 144
2020 AS-01 24 76 21
2020 AS-02 41 59 27
2020 AS-03 26 74 34
2020 AS-04 26 74 27
2020 AS-05 31 69 16
2019 AS 29 71 203
2019 AS-01 37 63 35
2019 AS-02 25 75 40
2019 AS-03 22 78 41
2019 AS-04 31 69 36
2019 AS-05 22 78 27
2018 AS 34 66 141
2018 AS-01 32 68 22
2018 AS-02 26 74 27
2018 AS-03 29 71 31
2018 AS-04 32 68 25
2018 AS-05 39 61 18

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 144
2019 AS 12 88 203
2019 AS-03 15 85 41
2019 AS-04 14 86 36
2018 AS 11 89 141
2018 AS-01 23 77 22

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 144
2019 AS 6 94 203
2018 AS 7 93 141

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 44 56 144
2020 AS-01 29 71 21
2020 AS-02 37 63 27
2020 AS-03 47 53 34
2020 AS-04 52 48 27
2020 AS-05 56 44 16
2019 AS 46 54 203
2019 AS-01 51 49 35
2019 AS-02 50 50 40
2019 AS-03 49 51 41
2019 AS-04 44 56 36
2019 AS-05 41 59 27
2018 AS 45 55 141
2018 AS-01 45 55 22
2018 AS-02 48 52 27
2018 AS-03 55 45 31
2018 AS-04 52 48 25
2018 AS-05 33 67 18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 21 79 144
2020 AS-03 21 79 34
2020 AS-04 22 78 27
2020 AS-05 38 63 16
2019 AS 17 83 203
2019 AS-01 29 71 35
2019 AS-02 15 85 40
2019 AS-04 17 83 36
2018 AS 23 77 141
2018 AS-01 32 68 22
2018 AS-02 30 70 27
2018 AS-03 23 77 31
2018 AS-04 20 80 25

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 15 85 144
2020 AS-03 15 85 34
2019 AS 19 81 203
2019 AS-01 29 71 35
2019 AS-02 23 78 40
2019 AS-03 20 80 41
2019 AS-04 14 86 36
2018 AS 21 79 141
2018 AS-02 26 74 27
2018 AS-03 29 71 31
2018 AS-04 24 76 25

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 56 44 144
2020 AS-01 52 48 21
2020 AS-02 70 30 27
2020 AS-03 74 26 34
2020 AS-04 44 56 27
2020 AS-05 31 69 16
2019 AS 51 49 201
2019 AS-01 54 46 35
2019 AS-02 38 62 39
2019 AS-03 37 63 41
2019 AS-04 75 25 36
2019 AS-05 65 35 26
2018 AS 59 41 141
2018 AS-01 64 36 22
2018 AS-02 52 48 27
2018 AS-03 71 29 31
2018 AS-04 44 56 25
2018 AS-05 56 44 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 26 74 144
2020 AS-02 22 78 27
2020 AS-03 38 62 34
2020 AS-04 19 81 27
2019 AS 26 74 201
2019 AS-01 34 66 35
2019 AS-02 15 85 39
2019 AS-03 29 71 41
2019 AS-04 19 81 36
2019 AS-05 23 77 26
2018 AS 26 74 141
2018 AS-03 52 48 31
2018 AS-04 24 76 25

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 7 93 144
2019 AS 6 94 201
2019 AS-02 0 100 39
2018 AS 8 92 141
2018 AS-05 0 100 18

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 19 81 144
2020 AS-02 30 70 27
2020 AS-03 21 79 34
2019 AS 15 85 201
2019 AS-01 23 77 35
2019 AS-02 21 79 39
2019 AS-04 14 86 36
2018 AS 18 82 141
2018 AS-01 23 77 22
2018 AS-02 26 74 27
2018 AS-03 19 81 31
2018 AS-04 20 80 25
2018 AS-05 0 100 18

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 7 93 144
2020 AS-05 0 100 16
2019 AS 10 90 201
2019 AS-02 18 82 39
2019 AS-03 0 100 41
2019 AS-05 19 81 26
2018 AS 11 89 141

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 3 97 144
2020 AS-01 0 100 21
2020 AS-04 0 100 27
2020 AS-05 0 100 16
2018 AS 6 94 141
2018 AS-05 0 100 18

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 16 84 144
2020 AS-03 15 85 34
2020 AS-05 31 69 16
2019 AS 10 90 201
2019 AS-01 14 86 35
2019 AS-02 15 85 39
2018 AS 13 87 141

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 17 83 144
2020 AS-03 15 85 34
2020 AS-04 19 81 27
2019 AS 13 87 201
2019 AS-01 26 74 35
2019 AS-02 13 87 39
2019 AS-04 14 86 36
2018 AS 13 87 141
2018 AS-03 19 81 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 15 85 144
2020 AS-04 26 74 27
2019 AS 26 74 201
2019 AS-01 14 86 35
2019 AS-02 28 72 39
2019 AS-03 34 66 41
2019 AS-04 17 83 36
2019 AS-05 19 81 26
2018 AS 21 79 141
2018 AS-01 32 68 22
2018 AS-02 19 81 27
2018 AS-04 24 76 25
2018 AS-05 28 72 18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 13 87 139
2020 AS-01 24 76 21
2018 AS 8 92 133

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 19 81 139
2020 AS-01 29 71 21
2020 AS-05 31 69 16
2018 AS 17 83 133
2018 AS-03 21 79 29
2018 AS-04 25 75 24

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 14 86 139
2018 AS 11 89 133

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 139
2018 AS 6 94 133
2018 AS-02 0 100 25

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 16 84 139
2018 AS 9 91 133
2018 AS-03 17 83 29

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 5 95 139
2018 AS 12 88 133
2018 AS-03 21 79 29

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 22 78 139
2020 AS-04 19 81 27
2020 AS-05 44 56 16
2018 AS 22 78 133
2018 AS-01 0 100 21
2018 AS-03 24 76 29
2018 AS-04 38 63 24
2018 AS-05 28 72 18

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 15 85 139
2018 AS 11 89 133

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 16 84 139
2020 AS-04 26 74 27
2018 AS 9 91 133

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 26 74 139
2020 AS-01 24 76 21
2020 AS-04 26 74 27
2020 AS-05 38 63 16
2018 AS 24 76 133
2018 AS-01 38 62 21
2018 AS-03 24 76 29
2018 AS-04 29 71 24

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 6 94 139
2020 AS-05 0 100 16
2018 AS 10 90 133

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 45 55 139
2020 AS-01 48 52 21
2020 AS-04 56 44 27
2020 AS-05 50 50 16
2018 AS 43 57 133
2018 AS-01 52 48 21
2018 AS-02 36 64 25
2018 AS-03 45 55 29
2018 AS-04 46 54 24
2018 AS-05 39 61 18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 4 96 139
2020 AS-01 0 100 21
2020 AS-05 0 100 16
2018 AS 0 100 133
2018 AS-01 0 100 21
2018 AS-02 0 100 25
2018 AS-03 0 100 29
2018 AS-04 0 100 24
2018 AS-05 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 45 55 139
2020 AS-01 29 71 21
2020 AS-04 56 44 27
2020 AS-05 56 44 16
2018 AS 50 50 133
2018 AS-01 57 43 21
2018 AS-02 48 52 25
2018 AS-03 41 59 29
2018 AS-04 54 46 24
2018 AS-05 50 50 18

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 6 94 139
2020 AS-04 0 100 27
2018 AS 6 94 133
2018 AS-04 0 100 24
2018 AS-05 0 100 18

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 139
2018 AS 14 86 133
2018 AS-02 20 80 25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 17 15 3 3 28 9 67 10 1821
2020 AS-01 30 14 14 2 3 25 12 71 7 311
2020 AS-02 28 15 15 3 2 30 8 68 8 381
2020 AS-03 23 18 15 3 2 29 10 67 8 418
2020 AS-04 20 18 14 4 3 34 8 66 11 305
2020 AS-05 23 22 16 7 2 24 6 64 12 244
2020 AS-06 24 21 17 1 5 28 4 66 9 78
2020 AS-07 24 22 15 7 7 17 8 61 18 59
2019 AS 21 16 18 6 5 26 8 56 16 1647
2019 AS-01 27 12 15 6 5 23 12 61 16 293
2019 AS-02 22 16 20 4 4 26 7 57 12 374
2019 AS-03 19 17 15 7 5 29 8 58 18 359
2019 AS-04 18 18 21 6 4 26 7 55 14 262
2019 AS-05 21 16 21 7 3 24 9 54 15 199
2019 AS-06 22 23 17 8 3 22 5 62 15 64
2019 AS-07 10 15 17 15 10 27 6 37 37 52
2018 AS 20 17 19 5 5 28 6 57 15 1310
2018 AS-01 28 17 18 3 6 19 9 64 11 236
2018 AS-02 20 17 20 4 4 29 7 57 12 296
2018 AS-03 18 18 19 3 6 31 6 56 14 289
2018 AS-04 17 13 17 8 5 36 4 50 21 206
2018 AS-05 18 18 21 8 4 27 4 52 17 157
2018 AS-06 22 24 11 5 4 24 11 69 14 55
2018 AS-07 18 25 15 8 8 28 0 59 21 40
2017 AS 18 17 17 7 5 26 9 54 20 1292
2017 AS-01 22 16 16 4 6 24 12 58 16 237
2017 AS-02 18 16 17 7 3 27 11 56 17 324
2017 AS-03 17 16 16 5 5 31 10 56 17 275
2017 AS-04 17 15 21 9 6 25 7 47 22 178
2017 AS-05 16 19 13 12 8 26 6 51 29 160
2017 AS-06 25 23 21 4 6 19 4 61 12 53
2017 AS-07 18 17 18 10 5 28 5 51 23 40
2014 AS 12 15 23 5 5 32 8 45 16 1450
2014 AS-01 14 16 24 4 5 27 11 48 14 322
2014 AS-02 11 15 23 6 5 34 6 44 18 358
2014 AS-03 11 14 23 5 5 35 8 43 17 314
2014 AS-04 10 14 24 6 4 36 6 41 19 203
2014 AS-05 10 18 25 3 4 30 10 47 11 154
2014 AS-06 20 17 17 4 7 30 4 57 17 46
2014 AS-07 21 18 23 0 0 28 9 63 0 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 30 12 3 1 9 1 81 5 1821
2020 AS-01 51 24 9 2 2 10 2 86 4 313
2020 AS-02 44 26 12 4 1 12 1 81 5 381
2020 AS-03 42 33 13 3 1 7 1 81 4 418
2020 AS-04 37 31 14 3 2 13 1 79 5 304
2020 AS-05 40 36 14 4 0 6 1 81 4 243
2020 AS-06 44 35 13 3 3 4 0 81 5 78
2020 AS-07 38 30 20 7 2 3 0 71 9 60
2019 AS 37 32 15 4 3 8 1 75 8 1651
2019 AS-01 45 25 11 4 4 9 2 79 9 293
2019 AS-02 34 34 16 4 3 8 1 75 8 374
2019 AS-03 34 33 14 5 3 10 2 75 9 361
2019 AS-04 36 32 17 5 3 7 0 74 8 262
2019 AS-05 38 37 15 3 2 4 1 79 6 201
2019 AS-06 44 30 17 0 3 6 0 78 3 64
2019 AS-07 23 25 27 10 8 8 0 52 19 52
2018 AS 35 31 16 4 4 9 1 73 9 1311
2018 AS-01 46 24 12 3 6 7 1 77 10 236
2018 AS-02 34 32 18 3 2 10 1 75 5 296
2018 AS-03 32 33 14 5 3 12 2 75 10 291
2018 AS-04 32 33 18 3 3 11 1 73 7 206
2018 AS-05 28 31 21 6 4 10 0 66 11 156
2018 AS-06 36 35 16 5 4 2 2 74 9 55
2018 AS-07 38 28 18 13 3 3 0 67 15 40
2017 AS 29 31 17 5 5 11 2 70 11 1291
2017 AS-01 34 28 17 3 5 10 3 71 9 236
2017 AS-02 33 28 17 6 3 11 3 70 10 324
2017 AS-03 25 32 16 5 3 16 3 70 10 275
2017 AS-04 25 36 19 5 5 10 0 68 11 179
2017 AS-05 27 34 14 7 8 10 0 68 17 160
2017 AS-06 32 40 15 6 4 4 0 75 10 53
2017 AS-07 23 40 16 5 5 10 0 71 12 39
2014 AS 22 27 22 5 3 19 2 62 10 1451
2014 AS-01 24 27 20 4 3 20 1 65 9 322
2014 AS-02 21 28 22 4 4 20 2 63 10 358
2014 AS-03 20 27 21 6 2 20 2 61 11 315
2014 AS-04 19 20 27 6 2 24 1 53 12 203
2014 AS-05 23 32 25 3 3 12 2 64 8 154
2014 AS-06 30 20 26 2 7 15 0 59 10 46
2014 AS-07 32 33 21 2 0 12 0 74 3 43

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 5 95 1821
2020 AS-01 3 97 312
2020 AS-02 5 95 383
2020 AS-03 4 96 417
2020 AS-04 6 94 304
2020 AS-05 5 95 242
2019 AS 7 93 1649
2019 AS-01 7 93 293
2019 AS-02 7 93 374
2019 AS-03 8 92 359
2019 AS-04 8 92 262
2019 AS-05 4 96 201
2018 AS 6 94 1307
2018 AS-01 5 95 235
2018 AS-02 6 94 295
2018 AS-03 7 93 291
2018 AS-04 6 94 207
2018 AS-05 4 96 155

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 37 63 86
2020 AS-02 35 65 20
2020 AS-03 38 63 16
2020 AS-04 47 53 19
2019 AS 38 63 112
2019 AS-01 53 47 19
2019 AS-02 32 68 25
2019 AS-03 35 65 26
2019 AS-04 32 68 22
2018 AS 50 50 74
2018 AS-02 47 53 17
2018 AS-03 50 50 20
2018 AS-04 46 54 13

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 72 28 86
2020 AS-03 63 38 16
2020 AS-04 63 37 19
2019 AS 73 27 112
2019 AS-01 53 47 19
2019 AS-02 80 20 25
2019 AS-03 77 23 26
2019 AS-04 77 23 22
2018 AS 72 28 74
2018 AS-01 55 45 11
2018 AS-02 71 29 17
2018 AS-03 75 25 20

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 4 96 112
2019 AS-01 0 100 19

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 86
2020 AS-01 0 100 10
2020 AS-02 0 100 20
2020 AS-03 0 100 16
2020 AS-04 0 100 19
2020 AS-05 0 100 12
2019 AS 0 100 112
2019 AS-01 0 100 19
2019 AS-02 0 100 25
2019 AS-03 0 100 26
2019 AS-04 0 100 22
2018 AS 0 100 74
2018 AS-01 0 100 11
2018 AS-02 0 100 17
2018 AS-03 0 100 20
2018 AS-04 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 6 94 86
2020 AS-04 0 100 19
2019 AS 4 96 112
2019 AS-04 0 100 22
2018 AS 8 92 74
2018 AS-03 0 100 20

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 6 94 86
2020 AS-02 0 100 20
2020 AS-05 0 100 12
2019 AS 5 95 112

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 13 87 86
2019 AS 7 93 112
2018 AS 7 93 74
2018 AS-01 0 100 11
2018 AS-04 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 21 79 86
2020 AS-02 30 70 20
2020 AS-04 32 68 19
2019 AS 21 79 108
2019 AS-02 38 63 24
2018 AS 22 78 74

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 14 86 86
2019 AS 13 87 108
2019 AS-02 25 75 24
2018 AS 16 84 74

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 13 87 108
2019 AS-02 21 79 24
2018 AS 11 89 74

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 86
2020 AS-03 0 100 16
2020 AS-05 0 100 12
2019 AS 10 90 108
2019 AS-03 0 100 25
2018 AS 8 92 74

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 29 71 86
2020 AS-02 35 65 20
2020 AS-03 44 56 16
2019 AS 30 70 108
2019 AS-02 33 67 24
2019 AS-03 36 64 25
2019 AS-04 38 62 21
2018 AS 26 74 74
2018 AS-02 29 71 17
2018 AS-03 40 60 20

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 19 81 86
2020 AS-03 31 69 16
2020 AS-05 50 50 12
2019 AS 18 82 108
2019 AS-01 28 72 18
2019 AS-03 28 72 25
2018 AS 18 82 74

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 86
2020 AS-01 0 100 10
2020 AS-02 0 100 20
2020 AS-03 0 100 16
2020 AS-04 0 100 19
2020 AS-05 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 7 93 86
2020 AS-01 0 100 10
2020 AS-03 0 100 16
2019 AS 9 91 108
2019 AS-03 20 80 25
2018 AS 11 89 74
2018 AS-01 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 19 81 86
2020 AS-01 0 100 10
2020 AS-02 35 65 20
2019 AS 17 83 108
2019 AS-02 25 75 24
2019 AS-03 24 76 25
2018 AS 22 78 74
2018 AS-04 38 62 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 108
2019 AS-01 0 100 18
2019 AS-02 0 100 24
2019 AS-03 0 100 25
2019 AS-04 0 100 21

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 19 81 86
2019 AS 11 89 108
2019 AS-03 20 80 25
2018 AS 15 85 74
2018 AS-02 0 100 17
2018 AS-03 40 60 20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 86
2020 AS-01 0 100 10
2020 AS-02 0 100 20
2020 AS-03 0 100 16
2020 AS-04 0 100 19
2020 AS-05 0 100 12
2019 AS 0 100 108
2019 AS-01 0 100 18
2019 AS-02 0 100 24
2019 AS-03 0 100 25
2019 AS-04 0 100 21
2018 AS 0 100 74
2018 AS-01 0 100 11
2018 AS-02 0 100 17
2018 AS-03 0 100 20
2018 AS-04 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 29 71 86
2020 AS-02 25 75 20
2020 AS-03 44 56 16
2020 AS-04 32 68 19
2019 AS 29 71 108
2019 AS-01 33 67 18
2019 AS-04 33 67 21
2018 AS 27 73 74
2018 AS-03 25 75 20
2018 AS-04 54 46 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 23 77 86
2020 AS-03 31 69 16
2020 AS-05 50 50 12
2019 AS 30 70 105
2019 AS-01 33 67 18
2019 AS-03 36 64 25
2019 AS-04 30 70 20
2018 AS 31 69 74
2018 AS-03 25 75 20
2018 AS-04 38 62 13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 13 87 86
2020 AS-02 0 100 20
2019 AS 12 88 105
2019 AS-04 0 100 20
2018 AS 12 88 74
2018 AS-02 0 100 17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 10 90 86
2020 AS-02 25 75 20
2020 AS-04 0 100 19
2020 AS-05 0 100 12
2019 AS 16 84 105
2019 AS-02 25 75 24
2018 AS 8 92 74
2018 AS-04 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 12 88 86
2019 AS 8 92 105
2019 AS-03 0 100 25
2018 AS 9 91 74
2018 AS-01 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 9 91 86
2020 AS-05 0 100 12
2019 AS 12 88 105
2019 AS-01 28 72 18

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 44 56 86
2020 AS-02 50 50 20
2020 AS-03 44 56 16
2020 AS-04 47 53 19
2020 AS-05 42 58 12
2019 AS 46 54 105
2019 AS-01 28 72 18
2019 AS-02 50 50 24
2019 AS-03 60 40 25
2019 AS-04 50 50 20
2018 AS 50 50 74
2018 AS-02 59 41 17
2018 AS-03 60 40 20
2018 AS-04 38 62 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 8 92 73
2018 AS-03 0 100 20

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 18 82 73
2018 AS-02 31 69 16

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 18 82 73

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 14 86 73

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 8 92 73
2018 AS-01 0 100 11

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 26 74 73
2018 AS-01 45 55 11
2018 AS-04 38 62 13

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 18 82 73

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 48 52 73
2018 AS-02 56 44 16
2018 AS-03 35 65 20

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 73
2018 AS-01 0 100 11
2018 AS-02 0 100 16
2018 AS-03 0 100 20
2018 AS-04 0 100 13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 59 41 73
2018 AS-01 45 55 11
2018 AS-02 44 56 16
2018 AS-03 60 40 20

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 7 93 73
2018 AS-02 0 100 16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 17 16 2 1 31 8 69 6 1822
2020 AS-01 32 17 12 2 1 27 10 78 4 313
2020 AS-02 30 14 15 2 2 29 8 70 5 381
2020 AS-03 24 16 17 3 0 32 8 66 6 418
2020 AS-04 19 17 17 3 1 37 6 63 8 303
2020 AS-05 26 20 18 3 0 27 5 68 5 244
2020 AS-06 23 22 17 0 1 33 4 71 2 78
2020 AS-07 23 23 18 3 3 22 7 65 9 60
2019 AS 23 16 19 3 2 29 8 62 8 1645
2019 AS-01 28 14 17 3 2 23 13 66 7 292
2019 AS-02 22 16 21 3 2 29 8 59 8 374
2019 AS-03 23 15 17 3 3 33 6 63 9 360
2019 AS-04 22 17 19 3 2 31 6 62 8 261
2019 AS-05 24 17 21 4 1 26 8 62 7 198
2019 AS-06 22 19 20 2 2 31 5 63 5 64
2019 AS-07 12 15 15 12 6 35 6 45 29 52
2018 AS 22 17 19 3 3 30 6 61 9 1307
2018 AS-01 31 19 17 2 4 20 7 69 8 236
2018 AS-02 20 19 20 2 2 30 7 62 7 297
2018 AS-03 18 15 21 3 2 34 5 56 10 292
2018 AS-04 19 14 19 4 2 38 4 57 11 202
2018 AS-05 19 18 23 3 3 30 4 56 10 155
2018 AS-06 28 15 15 0 2 28 13 72 3 54
2018 AS-07 20 25 10 8 5 33 0 67 19 40
2017 AS 18 18 18 3 2 33 8 61 9 1292
2017 AS-01 19 19 21 2 3 25 11 59 9 237
2017 AS-02 19 17 16 2 2 35 8 65 7 324
2017 AS-03 16 20 15 1 2 38 8 67 5 274
2017 AS-04 16 20 18 5 2 34 6 59 10 179
2017 AS-05 18 19 18 5 3 33 5 59 13 160
2017 AS-06 13 25 26 4 2 24 6 54 8 53
2017 AS-07 18 10 22 3 3 35 10 50 10 40
2014 AS 13 15 22 2 2 39 8 52 7 1451
2014 AS-01 14 17 24 1 1 35 9 55 3 322
2014 AS-02 13 17 21 3 3 37 8 53 10 358
2014 AS-03 10 13 21 3 2 43 8 48 10 315
2014 AS-04 8 14 28 2 1 41 5 42 6 203
2014 AS-05 12 18 21 1 1 41 6 57 4 154
2014 AS-06 24 2 20 0 4 39 11 52 9 46
2014 AS-07 23 21 19 0 0 28 9 70 0 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 29 13 3 1 10 1 81 4 1825
2020 AS-01 53 24 8 2 1 11 1 88 3 314
2020 AS-02 46 24 13 4 1 11 1 80 6 383
2020 AS-03 42 31 14 3 1 9 1 81 4 417
2020 AS-04 37 29 15 3 2 13 1 77 6 306
2020 AS-05 41 36 14 1 0 6 1 84 2 244
2020 AS-06 39 38 17 1 1 4 0 80 3 77
2020 AS-07 38 30 18 3 3 5 2 73 7 60
2019 AS 38 29 15 3 2 11 2 78 6 1648
2019 AS-01 47 24 12 3 2 10 3 80 6 292
2019 AS-02 37 28 17 3 2 11 1 75 5 374
2019 AS-03 35 30 13 3 2 14 3 79 6 360
2019 AS-04 37 32 16 3 2 10 0 77 6 262
2019 AS-05 43 31 14 3 1 7 2 80 4 200
2019 AS-06 36 34 17 2 2 9 0 78 3 64
2019 AS-07 21 29 13 4 8 25 0 67 15 52
2018 AS 36 30 15 3 2 11 2 76 7 1308
2018 AS-01 46 25 15 2 4 8 1 77 7 236
2018 AS-02 34 35 12 2 1 13 2 81 4 297
2018 AS-03 35 29 15 5 2 12 2 75 8 291
2018 AS-04 32 33 16 4 2 13 0 75 7 204
2018 AS-05 29 30 21 4 3 11 2 67 8 154
2018 AS-06 47 27 11 4 2 5 4 82 6 55
2018 AS-07 35 35 15 5 5 5 0 74 11 40
2017 AS 32 32 16 3 2 14 2 76 6 1288
2017 AS-01 33 27 18 4 3 12 3 71 8 237
2017 AS-02 34 31 15 2 2 16 2 78 5 321
2017 AS-03 29 34 14 1 1 18 3 79 3 274
2017 AS-04 34 36 15 3 2 10 0 77 6 179
2017 AS-05 33 32 15 3 2 15 0 76 7 160
2017 AS-06 27 46 17 4 0 6 0 78 4 52
2017 AS-07 30 37 18 0 3 13 0 77 3 40
2014 AS 24 27 21 2 2 22 2 67 5 1449
2014 AS-01 26 26 23 2 1 21 1 67 4 322
2014 AS-02 21 31 19 2 3 22 3 69 6 358
2014 AS-03 22 25 21 3 2 24 4 65 6 314
2014 AS-04 17 26 25 3 1 25 2 60 5 203
2014 AS-05 31 26 20 0 1 20 2 73 1 153
2014 AS-06 39 17 20 0 4 20 0 70 5 46
2014 AS-07 37 30 14 7 0 12 0 76 8 43

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 1816
2020 AS-01 8 92 310
2020 AS-02 11 89 380
2020 AS-03 8 92 417
2020 AS-04 8 92 303
2020 AS-05 6 94 243
2020 AS-06 12 88 78
2020 AS-07 10 90 60

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 14 86 1817
2020 AS-01 12 88 312
2020 AS-02 14 86 380
2020 AS-03 15 85 417
2020 AS-04 16 84 304
2020 AS-05 12 88 241
2020 AS-06 12 88 78
2020 AS-07 23 77 60
2019 AS 20 80 1643
2019 AS-01 18 82 292
2019 AS-02 22 78 371
2019 AS-03 26 74 360
2019 AS-04 20 80 259
2019 AS-05 15 85 201
2019 AS-06 19 81 64
2019 AS-07 15 85 52
2017 AS 20 80 1289
2017 AS-01 20 80 237
2017 AS-02 19 81 320
2017 AS-03 24 76 275
2017 AS-04 25 75 179
2017 AS-05 18 82 160
2017 AS-06 9 91 53
2017 AS-07 12 88 40
2014 AS 16 84 1445
2014 AS-01 15 85 320
2014 AS-02 17 83 357
2014 AS-03 17 83 314
2014 AS-04 18 82 202
2014 AS-05 14 86 153
2014 AS-06 11 89 46

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 48 52 256
2020 AS-01 50 50 36
2020 AS-02 31 69 52
2020 AS-03 45 55 64
2020 AS-04 54 46 48
2020 AS-05 48 52 27

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 77 23 257
2020 AS-01 66 34 35
2020 AS-02 72 28 53
2020 AS-03 80 20 64
2020 AS-04 75 25 48
2020 AS-05 89 11 28
2019 AS 84 16 331
2019 AS-01 84 16 51
2019 AS-02 76 24 80
2019 AS-03 86 14 92
2019 AS-04 88 12 50
2019 AS-05 87 13 31
2017 AS 82 18 260
2017 AS-01 79 21 48
2017 AS-02 87 13 60
2017 AS-03 74 26 65
2017 AS-04 82 18 44
2017 AS-05 86 14 28
2014 AS 81 19 232
2014 AS-01 79 21 47
2014 AS-02 84 16 62
2014 AS-03 78 22 54
2014 AS-04 81 19 37
2014 AS-05 86 14 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 29 5 4 3 0 1 88 7 197
2020 AS-01 35 39 9 9 4 0 4 77 14 23
2020 AS-02 62 30 3 0 3 0 3 94 3 37
2020 AS-03 53 31 4 10 2 0 0 84 12 51
2020 AS-04 71 23 6 0 0 0 0 94 0 35
2020 AS-05 68 28 0 4 0 0 0 96 4 25
2019 AS 63 26 5 4 2 0 0 89 6 273
2019 AS-01 64 21 5 7 2 0 0 86 10 42
2019 AS-02 60 31 2 5 2 0 0 91 7 58
2019 AS-03 58 27 6 4 4 0 1 86 8 79
2019 AS-04 59 30 9 2 0 0 0 89 2 44
2019 AS-05 74 19 7 0 0 0 0 93 0 27
2017 AS 56 32 4 6 2 0 0 88 8 212
2017 AS-01 53 29 5 3 8 0 3 84 11 38
2017 AS-02 54 35 6 6 0 0 0 88 6 52
2017 AS-03 50 38 2 8 2 0 0 88 10 48
2017 AS-04 61 28 3 8 0 0 0 89 8 36
2017 AS-05 67 21 8 4 0 0 0 88 4 24
2014 AS 47 38 6 6 2 0 0 85 8 189
2014 AS-01 51 41 5 3 0 0 0 92 3 37
2014 AS-02 52 31 10 4 4 0 0 83 8 52
2014 AS-03 43 43 7 7 0 0 0 86 7 42
2014 AS-04 30 57 0 7 7 0 0 87 13 30
2014 AS-05 58 26 0 16 0 0 0 84 16 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 28 6 3 2 2 3 89 5 1823
2020 AS-01 59 26 6 4 2 2 2 88 6 313
2020 AS-02 52 29 8 3 2 3 3 87 5 381
2020 AS-03 56 31 6 2 1 2 3 91 3 419
2020 AS-04 53 31 7 3 3 1 2 87 6 304
2020 AS-05 65 25 5 2 0 0 2 92 3 243
2020 AS-06 58 33 5 3 1 0 0 91 4 78
2020 AS-07 60 27 3 3 2 0 5 91 5 60
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 33 11 6 2 3 0 81 8 1821
2020 AS-01 49 28 11 4 2 5 0 82 7 312
2020 AS-02 46 30 14 6 1 2 0 78 7 381
2020 AS-03 47 36 9 5 1 2 0 85 6 417
2020 AS-04 41 35 12 8 2 2 0 78 10 305
2020 AS-05 50 34 8 5 1 2 0 86 6 243
2020 AS-06 42 37 6 6 4 4 0 83 11 78
2020 AS-07 37 40 3 13 7 0 0 77 20 60

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 40 9 4 1 1 0 86 5 1826
2020 AS-01 46 34 10 5 2 2 1 82 7 314
2020 AS-02 46 40 10 3 1 1 0 87 4 382
2020 AS-03 45 42 7 5 0 0 0 88 5 418
2020 AS-04 42 42 11 5 1 0 0 84 5 306
2020 AS-05 48 43 5 4 0 0 0 91 4 243
2020 AS-06 41 49 4 6 0 0 0 90 6 78
2020 AS-07 43 42 8 3 3 0 0 85 7 60

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 37 11 6 1 1 0 82 7 1817
2020 AS-01 47 31 11 6 2 2 1 80 8 311
2020 AS-02 44 37 12 5 0 1 1 82 5 381
2020 AS-03 44 38 10 6 1 1 0 83 7 416
2020 AS-04 42 39 12 5 2 0 0 81 7 303
2020 AS-05 46 36 10 7 0 0 0 83 7 244
2020 AS-06 41 45 8 5 1 0 0 86 6 78
2020 AS-07 42 32 17 3 5 0 0 75 8 59

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 35 18 3 1 1 2 77 4 1806
2020 AS-01 47 27 17 3 1 2 2 78 4 311
2020 AS-02 37 34 21 3 1 1 3 74 4 381
2020 AS-03 38 34 18 4 1 1 3 75 6 411
2020 AS-04 35 39 20 4 1 0 1 75 5 300
2020 AS-05 41 40 15 2 0 0 2 83 2 241
2020 AS-06 36 36 16 4 3 1 4 77 7 77
2020 AS-07 43 40 10 3 3 0 0 83 7 60

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 35 10 2 0 1 1 87 2 1820
2020 AS-01 53 29 11 2 1 4 1 85 3 308
2020 AS-02 46 40 10 1 1 1 1 87 2 382
2020 AS-03 49 35 10 2 0 1 2 87 2 418
2020 AS-04 45 38 11 3 0 1 2 86 3 306
2020 AS-05 54 37 8 0 0 1 0 91 0 244
2020 AS-06 53 32 8 3 0 3 3 89 3 78
2020 AS-07 53 25 13 5 2 0 2 80 7 60

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 19 2 1 0 1 1 96 1 1821
2020 AS-01 75 16 3 1 1 4 1 96 2 310
2020 AS-02 73 20 3 1 0 2 1 95 1 382
2020 AS-03 77 18 2 1 0 1 0 97 1 417
2020 AS-04 75 20 3 0 0 1 1 97 0 306
2020 AS-05 74 21 2 1 0 0 2 97 1 244
2020 AS-06 79 18 1 1 0 0 0 97 1 77
2020 AS-07 87 10 2 2 0 0 0 97 2 60

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 30 5 2 0 1 1 92 2 1818
2020 AS-01 58 29 5 3 1 4 1 91 3 314
2020 AS-02 58 31 6 2 0 2 0 91 3 381
2020 AS-03 57 32 6 1 0 1 1 92 1 418
2020 AS-04 58 34 5 1 0 0 0 93 2 302
2020 AS-05 69 25 4 1 0 0 1 95 1 240
2020 AS-06 67 29 1 3 0 0 0 96 3 78
2020 AS-07 60 28 7 2 3 0 0 88 5 60

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 27 7 4 3 1 0 86 7 1817
2020 AS-01 57 27 5 5 2 2 0 86 8 310
2020 AS-02 55 29 10 3 2 1 0 85 5 382
2020 AS-03 57 29 5 6 2 1 0 87 8 418
2020 AS-04 55 29 7 4 4 1 1 85 8 302
2020 AS-05 68 19 6 3 2 0 1 88 5 242
2020 AS-06 56 31 5 3 5 0 0 87 8 78
2020 AS-07 55 30 5 7 3 0 0 85 10 60

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 27 7 2 1 1 1 91 3 1820
2020 AS-01 63 24 7 2 2 2 1 89 4 314
2020 AS-02 59 29 8 2 0 1 0 90 2 380
2020 AS-03 62 29 6 1 0 0 1 93 1 418
2020 AS-04 59 28 7 3 2 1 0 88 5 302
2020 AS-05 69 25 5 0 0 0 0 95 0 243
2020 AS-06 68 23 4 1 1 3 0 93 3 78
2020 AS-07 65 22 5 2 5 0 2 88 7 60

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 98 2 311
2020 AS-04 100 0 77
2020 AS-05 98 2 98
2020 AS-06 98 2 58
2020 AS-07 98 2 53

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 33 21 13 5 0 2 60 18 304
2020 AS-04 31 29 22 9 4 0 5 63 14 77
2020 AS-05 23 42 18 14 3 1 0 65 17 96
2020 AS-06 21 35 21 19 4 0 0 56 23 57
2020 AS-07 29 31 23 10 8 0 0 60 17 52

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 35 8 3 1 1 0 89 4 1826
2020 AS-01 54 31 8 3 2 3 0 88 5 314
2020 AS-02 52 34 10 3 0 1 0 87 3 381
2020 AS-03 52 34 8 4 0 2 0 88 4 419
2020 AS-04 49 38 8 3 1 1 0 88 4 305
2020 AS-05 59 34 6 1 0 0 0 93 1 244
2020 AS-06 54 41 3 1 1 0 0 95 3 78
2020 AS-07 52 38 2 5 3 0 0 90 8 60
2019 AS 40 40 12 4 2 2 0 81 6 1640
2019 AS-01 45 28 16 3 3 4 1 77 6 290
2019 AS-02 37 40 12 5 3 2 0 79 9 372
2019 AS-03 38 42 13 4 1 1 0 82 5 358
2019 AS-04 41 42 13 2 2 0 0 83 4 259
2019 AS-05 43 45 7 3 0 1 0 89 3 201
2019 AS-06 42 39 9 5 3 2 0 83 8 64
2019 AS-07 33 48 10 10 0 0 0 81 10 52
2018 AS 41 38 12 5 2 2 0 80 7 1309
2018 AS-01 38 37 11 6 3 3 0 78 10 236
2018 AS-02 37 40 14 4 2 2 0 79 7 297
2018 AS-03 40 37 12 4 2 3 0 80 7 289
2018 AS-04 44 38 12 4 0 1 0 84 4 205
2018 AS-05 41 40 11 6 2 0 0 81 8 156
2018 AS-06 58 18 18 2 2 2 0 78 4 55
2018 AS-07 43 48 8 3 0 0 0 90 3 40
2017 AS 35 40 13 6 3 3 0 78 9 1292
2017 AS-01 31 43 13 3 3 6 0 79 7 237
2017 AS-02 32 40 15 7 3 2 1 75 10 324
2017 AS-03 36 43 11 4 3 4 0 82 7 275
2017 AS-04 35 39 13 7 2 3 1 77 9 179
2017 AS-05 40 37 13 6 2 1 0 78 9 159
2017 AS-06 42 32 9 11 2 4 0 77 14 53
2017 AS-07 37 38 18 8 0 0 0 75 8 40

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 27 9 7 5 2 1 78 13 1817
2020 AS-01 49 26 9 6 6 3 0 78 13 308
2020 AS-02 49 25 13 7 3 2 1 76 11 381
2020 AS-03 50 28 9 8 3 1 1 80 11 418
2020 AS-04 45 29 8 9 6 2 1 76 16 305
2020 AS-05 55 27 7 7 4 0 0 82 11 243
2020 AS-06 40 33 10 4 12 0 1 74 16 78
2020 AS-07 46 27 8 10 8 0 0 73 19 59

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 25 10 3 2 2 1 85 5 1818
2020 AS-01 56 24 13 1 2 4 0 83 4 310
2020 AS-02 56 27 10 2 1 2 1 86 4 382
2020 AS-03 60 26 7 3 1 2 1 88 4 419
2020 AS-04 51 29 10 4 2 2 1 83 6 304
2020 AS-05 66 20 9 3 0 1 0 87 4 243
2020 AS-06 61 24 5 3 3 5 0 89 6 76
2020 AS-07 47 25 15 7 3 2 0 74 10 59

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 33 12 6 2 1 0 80 8 1821
2020 AS-01 51 27 14 4 3 3 0 80 6 310
2020 AS-02 48 30 14 5 2 1 0 79 7 381
2020 AS-03 47 35 9 6 2 0 0 83 8 417
2020 AS-04 40 35 11 8 3 2 0 77 11 306
2020 AS-05 47 36 10 5 1 0 0 84 6 244
2020 AS-06 37 36 17 5 4 1 0 74 9 78
2020 AS-07 28 42 10 8 12 0 0 70 20 60
2019 AS 33 36 15 9 5 1 0 70 15 1644
2019 AS-01 38 32 14 8 5 2 1 72 14 291
2019 AS-02 33 37 16 8 5 1 0 71 13 372
2019 AS-03 33 37 15 10 5 1 0 70 15 360
2019 AS-04 29 40 14 9 8 1 0 69 17 262
2019 AS-05 33 39 14 10 3 2 0 73 13 199
2019 AS-06 34 38 17 5 6 0 0 72 11 64
2019 AS-07 15 31 27 23 4 0 0 46 27 52
2018 AS 31 38 16 8 5 2 0 70 13 1308
2018 AS-01 35 34 14 9 5 2 0 71 14 237
2018 AS-02 34 34 18 8 3 2 0 70 12 296
2018 AS-03 28 38 18 7 5 3 0 69 12 287
2018 AS-04 28 44 16 7 3 0 1 73 10 205
2018 AS-05 27 41 13 10 8 0 0 69 18 157
2018 AS-06 31 40 16 5 5 2 0 72 11 55
2018 AS-07 18 53 15 8 8 0 0 70 15 40
2017 AS 23 42 15 12 6 1 0 67 18 1290
2017 AS-01 26 45 15 7 5 2 0 72 12 237
2017 AS-02 23 41 16 10 7 2 1 66 18 324
2017 AS-03 25 43 15 11 5 1 0 68 16 273
2017 AS-04 23 40 14 19 4 1 0 63 23 178
2017 AS-05 19 44 13 17 6 1 0 64 23 160
2017 AS-06 19 51 17 8 6 0 0 70 13 53
2017 AS-07 25 30 12 23 10 0 0 55 33 40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 45 11 9 1 0 1 79 10 311
2020 AS-04 35 43 14 6 1 0 0 78 8 77
2020 AS-05 30 52 9 7 0 0 2 83 7 98
2020 AS-06 38 40 9 12 0 0 2 79 12 58
2020 AS-07 30 49 8 8 4 2 0 81 12 53
2019 AS 25 48 12 9 3 2 1 75 12 265
2019 AS-04 29 50 15 5 0 2 0 80 5 62
2019 AS-05 30 39 11 16 2 2 2 71 18 64
2019 AS-06 22 48 9 9 6 4 2 75 16 54
2019 AS-07 10 59 12 10 6 2 0 71 17 49

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 22 14 9 8 0 2 68 18 1819
2020 AS-01 48 15 18 12 3 0 4 66 16 312
2020 AS-02 41 21 17 9 10 0 1 63 20 382
2020 AS-03 43 25 13 8 10 0 2 69 18 418
2020 AS-04 45 23 12 9 9 0 3 69 18 305
2020 AS-05 48 25 10 8 7 0 2 75 15 241
2020 AS-06 49 31 6 5 6 0 1 82 12 77
2020 AS-07 42 17 15 17 7 0 2 60 24 59

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 27 20 10 9 0 1 61 19 1821
2020 AS-01 39 23 21 8 7 1 1 63 15 314
2020 AS-02 30 29 22 10 8 1 1 60 18 382
2020 AS-03 33 27 18 9 12 0 1 60 21 417
2020 AS-04 31 28 19 14 8 0 1 59 21 305
2020 AS-05 30 29 21 10 8 0 2 60 19 241
2020 AS-06 24 37 21 6 12 0 0 62 18 78
2020 AS-07 28 33 20 7 10 0 2 63 17 60
2019 AS 22 23 21 14 17 0 2 47 32 1649
2019 AS-01 30 26 19 10 14 0 1 57 24 292
2019 AS-02 23 23 22 14 18 0 1 46 32 373
2019 AS-03 20 23 21 16 17 1 3 44 34 361
2019 AS-04 19 23 24 15 19 0 0 42 34 262
2019 AS-05 23 22 24 13 17 0 0 46 30 201
2019 AS-06 20 27 19 22 9 0 3 48 32 64
2019 AS-07 10 21 27 15 25 0 2 31 41 52
2018 AS 20 22 21 16 19 0 2 42 36 1313
2018 AS-01 23 25 23 11 16 0 1 48 28 237
2018 AS-02 20 23 18 17 19 0 3 44 37 295
2018 AS-03 19 18 26 12 22 1 3 39 35 291
2018 AS-04 16 24 22 17 18 0 1 41 36 207
2018 AS-05 20 21 14 20 22 0 2 42 44 157
2018 AS-06 16 20 29 15 20 0 0 36 35 55
2018 AS-07 23 20 13 25 20 0 0 43 45 40
2017 AS 19 22 19 16 20 0 4 42 38 1289
2017 AS-01 20 19 22 15 21 0 3 40 37 235
2017 AS-02 18 22 18 15 21 0 6 43 38 323
2017 AS-03 21 20 16 17 20 0 6 44 39 275
2017 AS-04 18 23 21 15 22 0 2 42 37 179
2017 AS-05 18 27 20 16 18 0 1 45 35 159
2017 AS-06 15 28 15 27 15 0 0 43 42 53
2017 AS-07 8 15 33 17 25 0 3 23 43 40

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 22 29 25 14 9 0 1 52 23 1823
2020 AS-01 35 29 19 11 4 1 2 65 15 314
2020 AS-02 25 31 26 10 7 1 1 57 17 381
2020 AS-03 23 31 28 11 7 0 1 54 18 418
2020 AS-04 16 26 28 17 12 0 1 43 30 304
2020 AS-05 14 30 26 19 10 0 1 44 29 243
2020 AS-06 12 27 29 18 14 0 0 38 32 78
2020 AS-07 5 17 25 28 25 0 0 22 53 60
2019 AS 24 30 27 11 7 0 1 54 19 1648
2019 AS-01 35 31 19 9 5 0 2 67 14 292
2019 AS-02 27 30 27 9 6 0 1 57 15 373
2019 AS-03 23 27 30 13 6 0 1 51 19 360
2019 AS-04 18 33 27 11 10 0 0 51 21 262
2019 AS-05 18 34 31 10 6 0 0 52 16 201
2019 AS-06 17 27 23 20 13 0 0 44 33 64
2019 AS-07 4 13 40 21 21 0 0 17 42 52
2018 AS 18 30 30 14 8 0 1 48 22 1309
2018 AS-01 22 32 30 11 6 0 0 53 17 237
2018 AS-02 18 30 31 15 4 0 2 49 19 294
2018 AS-03 19 32 25 16 7 0 1 52 23 291
2018 AS-04 14 27 31 17 10 0 0 42 27 207
2018 AS-05 16 26 35 12 10 0 1 43 23 156
2018 AS-06 9 28 28 15 19 0 2 38 34 54
2018 AS-07 5 25 35 18 18 0 0 30 35 40
2017 AS 17 28 28 15 10 0 2 45 26 1288
2017 AS-01 23 28 27 12 6 0 2 53 19 236
2017 AS-02 18 29 29 13 9 0 2 48 22 323
2017 AS-03 18 33 24 15 7 0 3 52 23 274
2017 AS-04 12 26 31 19 12 0 0 38 31 179
2017 AS-05 14 23 31 21 10 1 0 38 31 158
2017 AS-06 15 19 32 17 17 0 0 34 34 53
2017 AS-07 3 18 33 20 22 0 5 21 44 40

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 27 31 22 11 7 0 1 59 18 1826
2020 AS-01 37 31 16 6 5 1 4 72 12 314
2020 AS-02 33 32 19 10 4 1 1 66 15 382
2020 AS-03 27 33 24 10 5 0 1 61 15 419
2020 AS-04 22 28 24 15 10 0 1 51 25 305
2020 AS-05 20 33 26 10 11 0 1 53 21 243
2020 AS-06 19 26 35 17 4 0 0 45 21 78
2020 AS-07 8 17 30 22 23 0 0 25 45 60
2019 AS 28 31 23 11 5 0 2 60 16 1641
2019 AS-01 40 28 20 8 2 0 2 69 10 292
2019 AS-02 35 28 20 9 5 1 2 65 14 371
2019 AS-03 25 33 24 12 4 0 2 60 16 358
2019 AS-04 23 32 24 11 8 0 2 57 19 261
2019 AS-05 23 33 27 12 5 0 1 57 16 199
2019 AS-06 14 39 28 13 6 0 0 53 19 64
2019 AS-07 4 23 31 27 15 0 0 27 42 52
2018 AS 21 31 26 13 7 0 2 54 20 1305
2018 AS-01 24 34 26 7 7 0 1 59 15 235
2018 AS-02 24 30 23 14 5 0 3 57 19 294
2018 AS-03 25 30 25 13 6 1 1 55 19 288
2018 AS-04 17 33 26 17 5 0 0 51 23 206
2018 AS-05 14 32 29 14 10 0 1 46 24 157
2018 AS-06 9 33 29 15 13 0 2 43 28 55
2018 AS-07 10 23 31 26 10 0 0 33 36 39
2017 AS 19 30 26 14 8 0 3 50 23 1283
2017 AS-01 25 31 23 11 7 0 2 57 18 234
2017 AS-02 21 30 27 11 6 1 4 53 18 322
2017 AS-03 22 31 24 13 7 0 3 55 20 273
2017 AS-04 14 30 29 13 13 0 2 45 26 178
2017 AS-05 13 29 30 18 9 1 1 42 27 158
2017 AS-06 9 32 26 23 8 0 2 42 31 53
2017 AS-07 5 23 25 28 15 0 5 29 45 40

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 26 21 13 8 1 2 57 21 1817
2020 AS-01 42 23 15 9 5 4 2 70 15 312
2020 AS-02 31 30 19 12 6 1 1 63 17 381
2020 AS-03 30 26 23 11 8 0 2 57 19 417
2020 AS-04 23 23 26 14 12 1 1 47 27 304
2020 AS-05 24 27 21 17 9 0 2 53 26 242
2020 AS-06 17 23 35 18 8 0 0 40 26 78
2020 AS-07 7 24 22 29 16 0 2 32 46 58
2019 AS 26 28 21 14 10 1 2 55 24 1638
2019 AS-01 37 28 13 9 7 1 4 69 17 290
2019 AS-02 30 24 21 14 8 1 1 56 22 373
2019 AS-03 23 30 21 13 9 1 2 55 23 361
2019 AS-04 19 28 21 16 13 0 1 48 30 261
2019 AS-05 21 33 24 15 6 0 1 55 21 196
2019 AS-06 13 31 23 16 16 0 2 44 32 64
2019 AS-07 8 17 25 29 21 0 0 25 50 52
2018 AS 21 27 25 14 11 1 1 49 25 1307
2018 AS-01 28 31 19 8 12 2 0 60 20 236
2018 AS-02 23 25 25 14 10 1 2 49 25 294
2018 AS-03 23 29 22 14 11 1 1 52 25 292
2018 AS-04 15 32 24 18 9 1 1 48 28 204
2018 AS-05 15 26 31 15 12 0 1 41 27 156
2018 AS-06 13 19 35 11 20 0 2 32 32 54
2018 AS-07 18 8 38 25 13 0 0 25 38 40
2017 AS 20 26 24 15 11 1 4 48 27 1290
2017 AS-01 30 24 20 12 6 1 6 58 20 236
2017 AS-02 19 29 20 15 11 1 4 51 27 324
2017 AS-03 24 25 22 14 9 2 4 52 25 274
2017 AS-04 15 21 30 17 16 0 2 36 34 179
2017 AS-05 12 32 27 21 7 1 1 45 28 159
2017 AS-06 7 25 32 17 17 0 2 33 34 53
2017 AS-07 7 20 30 15 22 0 5 29 39 40

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 23 13 6 4 0 4 76 11 1813
2020 AS-01 59 21 10 2 1 1 6 86 3 311
2020 AS-02 55 21 12 5 2 0 6 81 7 379
2020 AS-03 52 27 9 6 2 0 4 82 8 415
2020 AS-04 43 23 17 8 5 1 3 69 13 304
2020 AS-05 38 25 17 10 7 0 2 65 18 242
2020 AS-06 32 30 21 9 6 0 1 63 16 77
2020 AS-07 22 20 22 15 22 0 0 42 37 60
2019 AS 60 19 10 4 2 0 6 83 6 1640
2019 AS-01 70 12 6 3 1 0 7 89 4 293
2019 AS-02 65 16 7 3 1 0 8 88 5 371
2019 AS-03 59 18 10 4 1 1 8 84 5 358
2019 AS-04 56 22 12 3 2 0 5 82 5 259
2019 AS-05 57 25 10 5 1 1 2 84 6 200
2019 AS-06 44 22 22 6 6 0 0 66 13 64
2019 AS-07 23 25 25 12 12 0 4 50 24 52
2018 AS 48 24 13 4 3 1 8 79 8 1309
2018 AS-01 54 24 8 3 2 1 8 86 6 236
2018 AS-02 51 24 8 4 1 1 11 85 5 296
2018 AS-03 49 23 13 2 2 1 11 81 5 288
2018 AS-04 48 24 15 5 1 1 6 77 7 206
2018 AS-05 39 27 17 7 4 0 4 70 12 157
2018 AS-06 38 24 22 5 9 0 2 63 15 55
2018 AS-07 25 25 23 13 13 0 3 51 26 40
2017 AS 42 24 13 6 2 1 12 76 9 1285
2017 AS-01 48 21 13 1 1 1 14 82 3 235
2017 AS-02 49 17 10 4 2 1 17 81 7 322
2017 AS-03 44 23 12 4 2 0 15 79 7 274
2017 AS-04 34 32 15 7 3 1 8 73 11 178
2017 AS-05 35 34 11 11 3 1 6 74 15 159
2017 AS-06 38 17 25 12 4 0 4 58 16 52
2017 AS-07 15 25 20 19 8 0 13 46 31 40

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 27 19 9 7 0 1 65 16 1823
2020 AS-01 45 26 15 8 4 1 1 72 13 310
2020 AS-02 41 25 21 6 6 0 0 67 12 381
2020 AS-03 39 26 19 7 7 0 1 66 14 419
2020 AS-04 35 26 20 10 9 0 0 61 19 306
2020 AS-05 29 31 19 11 9 0 0 60 21 244
2020 AS-06 32 28 18 13 9 0 0 60 22 78
2020 AS-07 10 27 28 15 20 0 0 37 35 60
2019 AS 39 28 18 8 7 0 1 67 15 1641
2019 AS-01 43 26 17 7 7 0 1 70 14 289
2019 AS-02 44 26 16 6 7 0 1 71 13 372
2019 AS-03 41 26 18 8 5 1 1 68 13 359
2019 AS-04 34 28 20 9 8 0 1 63 17 261
2019 AS-05 35 32 17 10 6 1 1 67 16 200
2019 AS-06 28 33 20 13 6 0 0 61 19 64
2019 AS-07 15 42 17 10 13 0 2 59 24 52
2018 AS 34 25 20 11 9 0 1 60 20 1310
2018 AS-01 41 27 15 9 8 0 0 67 18 237
2018 AS-02 35 25 19 10 8 0 2 62 19 297
2018 AS-03 37 24 19 10 9 0 1 63 18 291
2018 AS-04 30 25 21 12 10 0 1 56 23 205
2018 AS-05 30 23 27 11 8 0 1 54 19 156
2018 AS-06 31 17 28 13 9 0 2 49 23 54
2018 AS-07 15 26 31 10 18 0 0 41 28 39
2017 AS 29 31 22 10 7 0 1 60 18 1287
2017 AS-01 32 32 19 7 7 0 3 66 14 235
2017 AS-02 33 27 22 11 6 0 1 61 17 324
2017 AS-03 28 35 18 11 7 1 1 64 18 271
2017 AS-04 23 30 24 15 9 0 0 52 24 179
2017 AS-05 28 28 24 12 7 0 1 57 19 160
2017 AS-06 32 23 36 4 6 0 0 55 9 53
2017 AS-07 20 35 22 3 17 0 3 57 20 40

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 24 17 9 6 0 6 66 16 1823
2020 AS-01 42 25 14 9 4 1 6 71 14 314
2020 AS-02 37 25 16 8 7 1 5 66 17 382
2020 AS-03 39 22 18 8 7 0 7 65 16 416
2020 AS-04 36 22 20 9 8 0 5 61 18 306
2020 AS-05 36 25 18 9 5 0 6 65 16 243
2020 AS-06 38 21 19 6 9 0 6 63 17 77
2020 AS-07 25 37 17 12 3 0 7 66 16 60

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 31 17 6 2 2 2 75 8 1820
2020 AS-01 46 27 13 5 1 3 4 79 7 312
2020 AS-02 45 29 14 5 2 3 2 77 8 381
2020 AS-03 43 30 19 4 1 1 2 75 6 417
2020 AS-04 37 33 18 8 3 1 0 70 11 306
2020 AS-05 35 38 17 5 2 1 1 75 8 242
2020 AS-06 33 40 19 4 4 0 0 73 8 78
2020 AS-07 32 35 23 8 2 0 0 67 10 60
2019 AS 32 35 18 7 4 1 2 69 12 1632
2019 AS-01 41 30 13 8 4 1 4 74 12 288
2019 AS-02 36 34 17 6 3 1 2 72 10 373
2019 AS-03 33 31 21 8 5 1 2 66 13 354
2019 AS-04 27 38 21 6 7 1 1 66 13 260
2019 AS-05 23 49 16 8 4 1 1 73 12 199
2019 AS-06 30 43 14 10 3 0 0 73 13 63
2019 AS-07 17 31 37 8 8 0 0 48 15 52
2018 AS 29 34 22 8 4 1 2 65 12 1307
2018 AS-01 34 38 17 4 4 1 2 75 8 234
2018 AS-02 33 31 23 7 3 1 2 66 11 296
2018 AS-03 29 33 20 9 4 2 3 65 14 290
2018 AS-04 21 41 26 8 2 0 1 63 10 205
2018 AS-05 28 28 26 12 6 0 1 56 18 156
2018 AS-06 25 31 20 15 7 0 2 57 22 55
2018 AS-07 23 48 23 8 0 0 0 70 8 40
2017 AS 31 33 19 9 5 1 2 66 14 1289
2017 AS-01 37 35 17 4 3 2 3 75 7 237
2017 AS-02 34 30 20 8 6 0 2 66 14 324
2017 AS-03 29 32 21 9 5 1 4 64 14 273
2017 AS-04 31 31 21 14 3 0 1 62 17 179
2017 AS-05 26 37 18 13 6 0 0 63 19 160
2017 AS-06 32 34 13 15 6 0 0 66 21 53
2017 AS-07 26 41 18 10 3 0 3 68 13 39

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 31 21 9 4 1 2 65 13 1815
2020 AS-01 44 27 15 6 1 3 4 76 8 311
2020 AS-02 39 31 18 7 3 1 2 72 10 379
2020 AS-03 32 33 22 8 3 0 2 66 12 415
2020 AS-04 27 30 23 14 5 0 1 58 19 305
2020 AS-05 21 35 26 10 7 0 1 56 18 242
2020 AS-06 18 42 24 12 4 0 0 60 15 78
2020 AS-07 17 27 32 10 15 0 0 43 25 60
2019 AS 28 34 21 10 5 1 2 63 15 1633
2019 AS-01 38 34 15 6 3 1 3 75 9 289
2019 AS-02 33 32 20 8 4 1 2 67 12 371
2019 AS-03 27 35 21 8 6 1 2 64 14 354
2019 AS-04 22 34 24 12 6 1 1 56 19 262
2019 AS-05 20 39 24 14 3 1 0 59 17 199
2019 AS-06 19 43 29 6 3 0 0 62 10 63
2019 AS-07 10 25 27 27 12 0 0 35 38 52
2018 AS 24 32 25 12 5 1 1 57 17 1306
2018 AS-01 28 37 20 8 6 1 1 66 14 234
2018 AS-02 25 31 25 13 3 1 2 58 16 296
2018 AS-03 30 27 21 13 5 1 2 59 19 289
2018 AS-04 18 38 27 12 4 0 0 56 16 204
2018 AS-05 17 32 28 17 5 0 0 50 22 157
2018 AS-06 15 31 33 13 5 0 4 47 19 55
2018 AS-07 5 30 45 5 15 0 0 35 20 40
2017 AS 21 33 26 11 6 0 2 56 18 1289
2017 AS-01 29 32 25 8 4 0 2 63 12 235
2017 AS-02 26 32 24 10 6 1 2 59 16 324
2017 AS-03 19 35 27 11 5 0 3 56 16 273
2017 AS-04 16 29 28 17 9 0 0 45 27 179
2017 AS-05 14 38 29 12 6 0 1 52 18 160
2017 AS-06 21 36 25 10 7 0 2 58 17 53
2017 AS-07 5 30 35 17 10 0 3 36 28 40

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 31 19 8 4 1 1 68 12 1816
2020 AS-01 38 30 18 6 3 2 3 72 10 312
2020 AS-02 42 31 16 7 3 1 1 74 10 379
2020 AS-03 39 30 19 6 3 0 2 71 10 416
2020 AS-04 32 32 20 10 5 1 1 65 15 304
2020 AS-05 31 29 25 9 5 0 1 61 14 242
2020 AS-06 24 38 21 9 8 0 0 63 17 78
2020 AS-07 28 28 15 17 12 0 0 57 28 60
2019 AS 31 31 20 10 7 0 2 63 17 1627
2019 AS-01 38 31 16 8 3 1 2 72 11 286
2019 AS-02 35 32 18 8 6 0 2 68 14 369
2019 AS-03 30 30 22 8 8 0 2 61 16 354
2019 AS-04 26 30 20 14 8 0 2 58 22 261
2019 AS-05 24 36 21 11 7 1 1 61 18 197
2019 AS-06 27 33 22 9 9 0 0 59 19 64
2019 AS-07 25 21 27 17 10 0 0 46 27 52
2018 AS 26 33 22 13 5 0 1 60 18 1306
2018 AS-01 33 31 19 11 4 0 1 65 16 235
2018 AS-02 30 34 21 9 4 1 1 66 13 294
2018 AS-03 25 29 23 13 6 1 2 56 20 290
2018 AS-04 21 36 23 18 2 0 0 57 20 204
2018 AS-05 18 31 26 15 9 0 1 50 24 157
2018 AS-06 20 33 24 16 5 0 2 54 22 55
2018 AS-07 18 43 28 0 10 0 3 62 10 40
2017 AS 26 33 22 11 6 0 2 60 18 1288
2017 AS-01 36 32 18 7 3 0 3 71 11 236
2017 AS-02 28 31 24 8 6 1 2 61 14 323
2017 AS-03 22 34 21 13 6 1 3 58 20 273
2017 AS-04 25 28 27 12 8 0 0 53 20 179
2017 AS-05 15 42 19 14 8 0 1 58 23 159
2017 AS-06 23 30 21 17 9 0 0 53 27 53
2017 AS-07 20 28 22 20 8 0 3 49 28 40

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 24 12 5 3 1 1 79 9 1815
2020 AS-01 55 22 14 4 2 1 2 79 6 313
2020 AS-02 52 22 14 6 4 1 1 75 10 376
2020 AS-03 56 25 12 5 1 0 2 82 6 415
2020 AS-04 48 26 12 8 4 1 1 76 12 306
2020 AS-05 55 23 10 4 6 0 1 80 10 242
2020 AS-06 53 28 9 9 1 0 0 81 10 78
2020 AS-07 50 22 17 5 5 0 2 73 10 60
2019 AS 48 25 13 6 5 1 2 75 12 1635
2019 AS-01 52 24 11 5 4 1 2 78 10 287
2019 AS-02 47 24 14 6 7 1 1 73 13 373
2019 AS-03 50 25 13 7 3 1 3 76 10 355
2019 AS-04 42 28 14 6 6 0 2 73 13 262
2019 AS-05 53 28 9 5 3 1 2 82 8 198
2019 AS-06 52 22 17 5 3 0 2 75 8 64
2019 AS-07 38 29 10 17 6 0 0 67 23 52

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 30 22 9 5 0 1 64 15 1818
2020 AS-01 31 30 21 13 5 1 1 61 18 311
2020 AS-02 31 31 24 7 6 1 0 63 13 382
2020 AS-03 36 27 23 7 6 0 1 63 13 416
2020 AS-04 33 31 20 9 6 0 1 65 15 304
2020 AS-05 33 32 19 12 4 0 0 65 16 243
2020 AS-06 26 35 24 13 3 0 0 60 15 78
2020 AS-07 37 37 20 3 3 0 0 73 7 60

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 30 22 10 5 1 1 62 16 1819
2020 AS-01 29 29 22 9 8 1 1 60 18 312
2020 AS-02 31 31 22 9 5 1 1 64 14 380
2020 AS-03 38 30 20 6 3 1 2 69 10 417
2020 AS-04 29 30 24 11 6 0 1 59 17 305
2020 AS-05 33 30 19 12 5 0 0 63 17 242
2020 AS-06 21 29 29 15 5 0 0 50 21 78
2020 AS-07 22 28 20 13 17 0 0 50 30 60
2019 AS 35 30 19 9 5 1 1 66 14 1629
2019 AS-01 37 30 17 9 3 1 2 70 13 286
2019 AS-02 35 29 20 10 5 0 1 65 15 372
2019 AS-03 39 28 18 9 3 1 2 68 13 353
2019 AS-04 34 31 17 9 7 0 1 66 17 259
2019 AS-05 33 36 21 7 3 1 1 69 10 199
2019 AS-06 31 33 25 8 3 0 0 64 11 64
2019 AS-07 17 31 21 17 13 0 0 48 31 52
2018 AS 25 33 24 11 6 1 1 59 17 1304
2018 AS-01 24 33 23 12 7 0 0 57 20 235
2018 AS-02 29 34 19 12 4 1 1 64 16 295
2018 AS-03 29 30 22 11 4 1 2 62 16 290
2018 AS-04 21 34 28 14 3 0 0 55 17 203
2018 AS-05 22 31 28 12 6 0 0 53 19 156
2018 AS-06 20 38 24 7 11 0 0 58 18 55
2018 AS-07 18 31 26 3 23 0 0 49 26 39
2017 AS 26 33 22 11 6 0 2 60 17 1288
2017 AS-01 28 34 18 14 3 0 3 64 17 235
2017 AS-02 27 31 25 10 5 1 2 59 15 323
2017 AS-03 27 35 22 9 3 0 4 65 12 273
2017 AS-04 24 33 20 13 9 1 0 57 22 179
2017 AS-05 22 36 22 10 9 1 0 58 19 160
2017 AS-06 23 34 27 9 6 0 2 58 15 53
2017 AS-07 15 18 30 18 15 0 5 35 34 40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 24 10 3 2 0 2 84 5 1813
2020 AS-01 59 22 13 3 1 1 1 83 4 311
2020 AS-02 55 25 10 5 2 1 2 83 7 379
2020 AS-03 59 24 10 3 2 0 2 85 5 417
2020 AS-04 54 25 12 3 2 0 3 82 6 302
2020 AS-05 64 25 6 3 1 0 1 90 4 243
2020 AS-06 52 31 10 3 3 0 1 84 5 77
2020 AS-07 60 22 12 2 3 0 2 83 5 60
2019 AS 60 21 10 4 3 0 2 83 7 1629
2019 AS-01 62 18 9 4 3 0 3 83 7 287
2019 AS-02 58 22 10 4 3 0 2 82 8 374
2019 AS-03 58 21 9 5 5 0 3 81 10 353
2019 AS-04 61 20 11 3 3 0 2 83 6 259
2019 AS-05 62 24 9 4 1 1 1 86 5 199
2019 AS-06 63 22 10 3 0 2 0 87 3 63
2019 AS-07 56 23 10 10 0 0 2 80 10 52
2018 AS 52 25 12 4 3 0 3 79 8 1301
2018 AS-01 57 25 12 3 2 0 2 83 5 235
2018 AS-02 51 25 13 5 3 1 2 79 8 294
2018 AS-03 49 23 13 6 3 1 6 77 9 287
2018 AS-04 50 27 14 3 5 0 1 78 8 203
2018 AS-05 54 24 12 5 3 0 3 80 8 156
2018 AS-06 64 22 4 2 5 0 4 89 8 55
2018 AS-07 43 35 10 5 8 0 0 78 13 40
2017 AS 54 23 13 4 3 0 3 79 8 1289
2017 AS-01 53 22 10 5 4 0 5 80 9 237
2017 AS-02 52 24 15 3 3 0 3 78 7 322
2017 AS-03 50 21 18 4 4 0 3 74 8 274
2017 AS-04 57 29 10 3 1 0 1 86 4 178
2017 AS-05 57 25 8 5 4 0 1 83 9 160
2017 AS-06 60 17 15 2 4 0 2 79 6 53
2017 AS-07 55 13 15 5 10 0 3 69 15 40

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 34 18 8 4 0 1 69 12 1815
2020 AS-01 41 26 20 9 2 1 0 68 11 310
2020 AS-02 33 36 18 8 4 1 1 70 12 383
2020 AS-03 37 34 16 7 6 0 0 71 13 415
2020 AS-04 34 35 18 6 5 0 1 71 11 302
2020 AS-05 28 40 18 9 4 0 2 69 13 243
2020 AS-06 31 36 19 6 6 0 1 68 13 78
2020 AS-07 24 29 29 12 5 0 2 53 17 59

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 18 6 2 1 1 4 91 3 1819
2020 AS-01 68 16 8 2 1 1 3 88 4 312
2020 AS-02 63 20 8 3 1 1 4 88 3 383
2020 AS-03 67 18 6 2 1 1 5 91 3 418
2020 AS-04 68 17 7 1 2 0 4 90 3 301
2020 AS-05 71 19 4 0 1 0 5 95 1 243
2020 AS-06 73 19 3 0 1 0 4 96 1 78
2020 AS-07 77 15 3 0 2 0 3 95 2 60
2019 AS 73 12 5 2 2 0 7 92 3 1629
2019 AS-01 75 11 4 1 2 1 6 92 3 287
2019 AS-02 69 15 5 3 2 0 6 89 6 373
2019 AS-03 70 12 6 1 3 0 8 89 4 354
2019 AS-04 70 15 5 2 1 1 7 92 3 260
2019 AS-05 81 10 3 1 1 1 4 95 2 196
2019 AS-06 79 6 3 0 0 0 11 96 0 63
2019 AS-07 81 10 0 2 0 0 8 98 2 52
2018 AS 65 17 8 3 2 1 5 87 5 1298
2018 AS-01 64 18 6 3 2 0 6 87 6 234
2018 AS-02 58 19 13 4 1 1 4 81 5 293
2018 AS-03 64 15 7 2 2 1 7 87 5 287
2018 AS-04 64 18 7 1 2 1 6 88 4 205
2018 AS-05 69 19 6 3 2 0 1 89 5 155
2018 AS-06 81 7 6 0 2 0 4 92 2 54
2018 AS-07 73 15 5 0 3 0 5 92 3 40

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 80 7 3 2 2 1 4 92 4 1814
2020 AS-01 83 5 3 1 2 2 3 93 4 311
2020 AS-02 77 10 3 3 2 1 4 91 5 380
2020 AS-03 83 5 2 2 1 1 5 94 3 415
2020 AS-04 80 8 3 3 2 1 3 91 5 303
2020 AS-05 83 8 4 1 0 0 4 95 1 242
2020 AS-06 81 5 3 4 5 0 3 88 9 78
2020 AS-07 73 13 7 5 0 0 2 88 5 60
2019 AS 73 11 5 3 3 1 3 88 7 1640
2019 AS-01 77 8 3 3 4 1 4 89 8 291
2019 AS-02 73 12 6 3 3 1 3 88 6 372
2019 AS-03 73 11 4 4 2 1 4 89 6 358
2019 AS-04 70 13 5 3 4 2 3 88 7 261
2019 AS-05 73 12 7 3 3 3 1 88 6 199
2019 AS-06 77 11 5 2 3 2 2 90 5 64
2019 AS-07 73 10 6 8 2 0 2 84 10 52
2018 AS 69 12 6 3 4 1 6 87 7 1304
2018 AS-01 74 9 4 2 5 0 6 88 8 235
2018 AS-02 67 13 9 2 3 1 5 85 5 296
2018 AS-03 67 13 5 3 3 1 8 88 7 288
2018 AS-04 74 11 6 1 2 1 4 90 4 204
2018 AS-05 68 17 5 3 5 1 2 87 8 155
2018 AS-06 67 9 7 0 5 0 11 86 6 55
2018 AS-07 65 18 8 5 0 0 5 87 5 40
2017 AS 70 11 6 4 3 1 5 86 7 1290
2017 AS-01 69 10 5 6 3 1 7 86 9 237
2017 AS-02 71 11 7 3 2 0 6 87 6 323
2017 AS-03 67 13 6 3 3 2 7 88 6 274
2017 AS-04 74 10 5 6 2 1 3 87 8 179
2017 AS-05 67 17 5 4 2 2 3 88 7 160
2017 AS-06 73 8 8 2 6 0 4 84 8 52
2017 AS-07 75 5 5 3 5 3 5 86 8 40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 15 5 3 1 0 3 90 4 1810
2020 AS-01 78 13 3 1 1 1 2 94 3 312
2020 AS-02 72 15 6 3 2 0 2 90 5 381
2020 AS-03 74 12 6 2 1 0 4 91 4 414
2020 AS-04 68 20 5 4 1 0 2 90 5 301
2020 AS-05 71 18 5 3 0 0 2 92 3 242
2020 AS-06 67 15 9 4 5 0 0 82 9 78
2020 AS-07 66 16 14 5 0 0 0 81 5 58
2019 AS 59 24 9 4 2 0 2 85 6 1638
2019 AS-01 63 21 6 4 2 0 3 87 6 289
2019 AS-02 63 22 9 3 2 0 1 85 6 375
2019 AS-03 61 22 8 5 1 0 2 85 6 358
2019 AS-04 56 27 10 2 3 0 2 85 5 259
2019 AS-05 56 27 10 4 2 1 1 85 6 198
2019 AS-06 54 35 10 0 2 0 0 89 2 63
2019 AS-07 54 21 17 6 2 0 0 75 8 52
2018 AS 55 25 11 4 3 0 2 82 7 1304
2018 AS-01 61 21 11 2 4 0 1 83 6 232
2018 AS-02 52 27 12 5 2 0 2 81 7 295
2018 AS-03 53 26 9 4 3 0 4 82 8 290
2018 AS-04 58 25 7 5 2 0 3 85 8 205
2018 AS-05 55 23 12 6 3 0 1 79 9 157
2018 AS-06 58 24 15 2 2 0 0 82 4 55
2018 AS-07 45 33 13 10 0 0 0 78 10 40
2017 AS 56 24 9 5 2 0 3 83 7 1288
2017 AS-01 62 20 6 6 1 0 5 85 8 235
2017 AS-02 59 22 11 1 2 0 4 85 4 323
2017 AS-03 52 25 12 5 1 1 4 81 7 275
2017 AS-04 55 25 9 7 3 0 1 81 10 178
2017 AS-05 52 28 7 4 3 1 4 85 8 159
2017 AS-06 55 28 9 6 2 0 0 83 8 53
2017 AS-07 47 35 7 8 3 0 0 82 10 40

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 12 6 4 3 0 2 87 6 1814
2020 AS-01 77 12 3 2 3 1 2 92 5 311
2020 AS-02 72 13 5 5 2 1 2 87 8 379
2020 AS-03 77 9 5 2 2 0 4 90 4 416
2020 AS-04 67 16 8 3 4 0 2 85 7 303
2020 AS-05 74 13 5 4 2 0 2 89 6 242
2020 AS-06 69 8 13 4 6 0 0 77 10 78
2020 AS-07 58 17 15 10 0 0 0 75 10 60
2019 AS 63 18 7 6 4 0 2 82 10 1633
2019 AS-01 69 14 5 5 3 0 3 86 8 290
2019 AS-02 61 20 7 6 5 0 1 82 11 371
2019 AS-03 65 17 5 7 3 0 3 84 10 357
2019 AS-04 57 19 11 7 4 0 2 77 11 258
2019 AS-05 64 19 7 4 4 1 2 85 8 199
2019 AS-06 63 24 8 2 2 0 2 89 3 63
2019 AS-07 62 10 17 6 6 0 0 71 12 52
2018 AS 60 19 9 5 5 0 2 81 10 1299
2018 AS-01 66 16 9 1 6 0 2 84 7 231
2018 AS-02 59 21 8 5 5 1 1 81 11 294
2018 AS-03 61 18 8 4 5 1 3 83 9 288
2018 AS-04 56 22 10 6 3 0 3 80 10 205
2018 AS-05 60 15 11 6 6 0 2 76 12 156
2018 AS-06 53 22 13 5 7 0 0 75 13 55
2018 AS-07 48 33 10 8 3 0 0 80 10 40
2017 AS 62 17 9 5 4 1 4 82 9 1289
2017 AS-01 66 14 7 3 5 1 5 85 8 236
2017 AS-02 64 14 8 6 3 0 5 82 9 322
2017 AS-03 57 18 10 7 5 1 4 78 12 274
2017 AS-04 59 22 11 4 2 0 1 82 6 179
2017 AS-05 61 20 9 5 2 0 3 84 7 160
2017 AS-06 62 19 8 2 8 0 2 83 10 53
2017 AS-07 68 13 12 0 5 0 3 82 5 40

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 7 3 2 1 0 22 93 4 1816
2020 AS-01 71 4 1 1 1 1 22 97 2 309
2020 AS-02 65 3 2 1 0 1 28 96 2 380
2020 AS-03 68 4 1 0 0 0 26 98 1 417
2020 AS-04 60 11 3 3 0 1 23 92 4 304
2020 AS-05 64 11 4 4 3 0 14 88 8 243
2020 AS-06 55 17 13 6 4 0 5 76 11 78
2020 AS-07 43 33 13 8 2 0 0 77 10 60
2019 AS 61 8 5 1 1 0 24 91 3 1631
2019 AS-01 65 2 1 0 1 0 30 97 1 286
2019 AS-02 66 5 1 2 0 0 26 96 3 373
2019 AS-03 64 5 2 1 0 1 27 96 1 355
2019 AS-04 57 9 7 2 2 0 24 87 5 258
2019 AS-05 57 14 7 1 4 1 18 87 5 200
2019 AS-06 44 22 20 2 6 0 6 70 8 64
2019 AS-07 33 27 35 4 0 0 0 61 4 51
2018 AS 52 9 5 1 2 0 31 88 4 1297
2018 AS-01 61 3 2 1 1 0 32 95 3 231
2018 AS-02 54 7 4 1 1 1 32 91 3 293
2018 AS-03 51 6 3 0 1 0 39 94 2 289
2018 AS-04 44 11 5 1 1 0 37 88 4 205
2018 AS-05 50 14 8 4 2 0 21 82 7 155
2018 AS-06 42 27 15 2 7 0 7 75 10 55
2018 AS-07 31 38 18 5 8 0 0 69 13 39
2017 AS 53 9 5 1 1 0 29 89 4 1291
2017 AS-01 62 5 3 1 1 0 27 94 3 237
2017 AS-02 54 5 4 1 1 0 36 92 2 323
2017 AS-03 53 6 3 1 1 1 35 92 3 274
2017 AS-04 50 11 7 3 0 0 29 85 5 179
2017 AS-05 51 18 7 1 3 1 19 86 5 160
2017 AS-06 40 23 17 6 6 0 9 69 13 53
2017 AS-07 43 33 9 5 5 0 5 80 11 40

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 12 4 1 1 0 5 94 2 1823
2020 AS-01 77 12 5 2 1 1 3 92 3 313
2020 AS-02 68 16 5 2 1 1 6 91 4 382
2020 AS-03 79 11 3 1 0 0 6 96 1 419
2020 AS-04 78 12 5 1 0 0 5 94 1 304
2020 AS-05 81 10 3 2 0 0 4 95 2 243
2020 AS-06 83 10 5 0 0 0 1 95 0 78
2020 AS-07 80 17 2 0 0 0 2 98 0 59
2019 AS 74 14 4 1 1 0 7 94 2 1640
2019 AS-01 72 14 4 1 1 0 7 93 3 292
2019 AS-02 75 14 3 1 1 0 7 95 2 374
2019 AS-03 75 11 4 1 0 1 7 95 1 357
2019 AS-04 71 16 6 0 1 0 6 92 2 260
2019 AS-05 73 15 3 2 1 1 7 95 2 199
2019 AS-06 81 8 5 0 3 0 3 92 3 63
2019 AS-07 83 12 2 0 0 0 4 98 0 52
2018 AS 69 13 6 2 1 0 8 90 3 1297
2018 AS-01 71 12 6 3 1 0 6 88 5 232
2018 AS-02 66 15 7 1 0 1 10 90 2 294
2018 AS-03 67 11 4 3 1 1 13 91 4 289
2018 AS-04 69 14 8 2 0 0 7 89 2 204
2018 AS-05 69 18 5 3 1 0 5 91 3 154
2018 AS-06 78 13 2 4 2 0 2 93 6 55
2018 AS-07 74 15 5 0 5 0 0 90 5 39
2017 AS 68 13 4 1 1 1 12 92 3 1288
2017 AS-01 69 11 4 2 0 1 13 93 3 237
2017 AS-02 65 14 4 1 1 1 13 92 3 323
2017 AS-03 67 13 4 2 0 1 14 93 2 272
2017 AS-04 68 15 6 1 2 0 8 90 3 179
2017 AS-05 71 14 4 1 1 1 9 94 1 159
2017 AS-06 70 15 2 0 2 2 9 96 2 53
2017 AS-07 70 10 13 0 3 0 5 84 3 40

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 13 6 3 3 1 2 88 6 1824
2020 AS-01 63 15 8 7 5 2 1 80 12 314
2020 AS-02 68 15 6 4 3 1 4 87 7 383
2020 AS-03 74 12 5 3 3 0 3 89 6 416
2020 AS-04 72 14 6 2 3 1 3 89 4 305
2020 AS-05 80 11 5 1 2 0 1 92 3 243
2020 AS-06 79 13 1 1 1 1 3 96 3 78
2020 AS-07 80 12 5 3 0 0 0 92 3 60
2019 AS 73 12 6 3 3 0 3 88 6 1643
2019 AS-01 64 14 8 5 5 0 4 81 11 292
2019 AS-02 67 15 8 2 3 0 4 86 6 375
2019 AS-03 75 10 4 3 2 1 5 90 6 356
2019 AS-04 75 13 3 3 3 0 3 91 6 261
2019 AS-05 81 11 4 1 2 1 2 94 3 199
2019 AS-06 88 6 3 0 3 0 0 94 3 64
2019 AS-07 83 8 4 2 2 0 2 92 4 52
2018 AS 68 13 6 3 5 0 5 85 8 1300
2018 AS-01 60 19 7 3 10 0 1 80 13 230
2018 AS-02 64 13 8 4 5 1 6 82 9 295
2018 AS-03 68 13 4 2 3 1 8 89 6 290
2018 AS-04 72 10 7 4 3 0 4 85 8 204
2018 AS-05 71 15 6 1 3 1 3 89 5 157
2018 AS-06 84 2 5 5 4 0 0 85 9 55
2018 AS-07 72 13 5 0 5 0 5 89 5 39
2017 AS 64 14 7 3 4 1 7 85 8 1289
2017 AS-01 56 16 8 4 7 1 8 79 13 237
2017 AS-02 61 15 7 3 5 1 8 84 9 323
2017 AS-03 63 15 6 4 4 1 7 84 9 275
2017 AS-04 68 14 6 5 2 0 6 86 8 177
2017 AS-05 72 12 5 1 3 1 6 91 4 159
2017 AS-06 79 4 6 0 6 0 6 88 6 53
2017 AS-07 75 10 8 3 0 0 5 89 3 40

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 27 16 4 3 0 2 76 8 1823
2020 AS-01 46 26 16 6 4 1 2 73 10 313
2020 AS-02 44 29 17 3 4 1 2 75 7 382
2020 AS-03 45 24 19 5 4 0 3 71 9 419
2020 AS-04 45 31 16 4 3 0 1 77 7 305
2020 AS-05 55 28 13 2 2 0 0 83 4 244
2020 AS-06 59 24 11 4 1 0 1 84 5 75
2020 AS-07 45 27 20 7 2 0 0 72 8 60
2019 AS 52 26 13 4 2 0 3 80 6 1642
2019 AS-01 54 24 11 5 2 0 4 81 8 291
2019 AS-02 53 25 15 3 2 0 2 80 5 375
2019 AS-03 51 24 14 5 3 0 3 77 8 357
2019 AS-04 52 25 14 4 2 0 3 80 6 260
2019 AS-05 52 33 10 3 2 1 1 86 4 200
2019 AS-06 56 30 11 2 0 0 2 87 2 63
2019 AS-07 62 19 15 2 0 0 2 82 2 52
2018 AS 45 30 14 5 3 0 3 77 8 1301
2018 AS-01 45 32 14 4 3 0 1 79 7 231
2018 AS-02 46 25 15 5 4 0 3 75 10 295
2018 AS-03 41 28 16 5 5 0 5 73 11 289
2018 AS-04 42 35 13 5 3 0 2 79 9 205
2018 AS-05 47 31 13 6 2 0 2 79 8 156
2018 AS-06 67 18 11 2 2 0 0 85 4 55
2018 AS-07 40 50 5 0 5 0 0 90 5 40
2017 AS 46 28 15 5 2 0 4 77 8 1285
2017 AS-01 44 27 14 5 4 1 6 75 10 237
2017 AS-02 47 30 13 4 2 0 4 80 6 323
2017 AS-03 40 26 19 7 3 0 4 69 11 272
2017 AS-04 48 27 17 6 2 0 1 75 8 178
2017 AS-05 48 30 14 4 1 0 4 80 5 158
2017 AS-06 56 35 6 4 0 0 0 90 4 52
2017 AS-07 46 27 17 5 0 0 5 77 5 40

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 39 17 4 2 0 0 77 6 1827
2020 AS-01 37 37 18 5 1 1 0 75 6 313
2020 AS-02 35 40 17 5 3 0 0 75 8 383
2020 AS-03 38 39 16 4 3 0 0 77 7 419
2020 AS-04 33 40 20 5 2 0 1 73 7 305
2020 AS-05 41 40 14 3 1 0 0 82 4 244
2020 AS-06 40 44 13 4 0 0 0 83 4 78
2020 AS-07 35 50 12 0 3 0 0 85 3 60

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 36 32 10 3 0 0 54 14 1826
2020 AS-01 24 38 27 8 3 1 0 62 11 314
2020 AS-02 16 41 31 9 2 1 0 57 11 383
2020 AS-03 20 37 33 8 2 0 0 57 10 418
2020 AS-04 16 33 34 12 4 0 0 49 16 305
2020 AS-05 15 36 35 10 5 0 0 50 15 244
2020 AS-06 16 22 40 17 5 0 0 38 22 77
2020 AS-07 7 23 32 28 10 0 0 30 38 60
2019 AS 20 34 33 10 3 0 0 54 13 1647
2019 AS-01 29 30 29 9 2 0 1 59 12 293
2019 AS-02 21 38 29 8 3 0 0 59 11 373
2019 AS-03 18 34 35 9 4 0 1 52 13 358
2019 AS-04 16 36 34 11 4 0 0 52 15 262
2019 AS-05 19 37 33 10 0 0 0 56 11 201
2019 AS-06 17 33 34 9 6 0 0 50 16 64
2019 AS-07 8 17 52 23 0 0 0 25 23 52
2018 AS 17 32 36 11 4 0 0 49 15 1312
2018 AS-01 19 36 31 8 5 0 0 55 13 237
2018 AS-02 19 31 34 13 3 0 0 50 15 296
2018 AS-03 16 35 34 11 3 0 0 52 14 291
2018 AS-04 13 33 43 9 2 0 0 46 11 206
2018 AS-05 19 29 35 12 6 0 0 48 17 156
2018 AS-06 11 27 33 25 4 0 0 38 29 55
2018 AS-07 13 13 45 23 8 0 0 25 30 40
2017 AS 13 30 40 13 4 0 0 43 17 1293
2017 AS-01 13 40 34 10 2 0 0 53 12 237
2017 AS-02 15 29 41 11 3 0 1 44 15 324
2017 AS-03 12 32 37 14 3 1 1 45 17 275
2017 AS-04 13 23 45 15 4 0 0 36 19 179
2017 AS-05 8 30 42 17 3 0 0 38 20 160
2017 AS-06 6 23 53 11 8 0 0 28 19 53
2017 AS-07 8 13 53 14 13 0 0 20 27 40

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 19 37 25 9 0 0 35 28 1815
2020 AS-01 9 15 33 30 12 1 0 42 24 311
2020 AS-02 7 18 35 30 10 0 0 41 25 380
2020 AS-03 7 17 38 26 11 0 1 38 24 416
2020 AS-04 10 20 42 21 6 0 0 27 31 305
2020 AS-05 9 24 39 21 7 0 0 29 33 243
2020 AS-06 19 19 36 22 3 0 0 25 39 77
2020 AS-07 24 29 32 10 5 0 0 15 53 59
2019 AS 8 15 38 26 12 0 0 38 24 1630
2019 AS-01 7 12 35 27 18 0 1 45 20 290
2019 AS-02 5 15 39 27 13 0 0 41 20 372
2019 AS-03 11 15 37 25 11 0 1 36 26 356
2019 AS-04 11 14 40 25 11 0 0 35 25 260
2019 AS-05 6 17 40 27 11 0 0 37 23 199
2019 AS-06 10 23 38 25 3 0 0 28 33 60
2019 AS-07 15 23 38 19 4 0 0 23 38 52
2018 AS 9 17 39 24 11 0 0 35 26 1298
2018 AS-01 10 15 36 25 14 0 0 39 24 233
2018 AS-02 8 15 40 25 12 0 0 37 23 295
2018 AS-03 10 14 37 27 12 0 0 39 23 287
2018 AS-04 4 21 45 21 8 0 0 30 25 203
2018 AS-05 11 20 36 24 10 0 0 33 31 156
2018 AS-06 13 28 37 15 7 0 0 22 41 54
2018 AS-07 23 23 33 20 3 0 0 23 45 40
2017 AS 7 18 38 24 12 0 1 36 25 1289
2017 AS-01 5 14 36 27 17 0 2 45 19 237
2017 AS-02 7 18 35 27 12 0 1 39 25 322
2017 AS-03 7 18 39 23 12 0 1 36 25 273
2017 AS-04 6 20 43 22 9 1 0 31 26 179
2017 AS-05 9 20 37 21 13 0 0 34 29 160
2017 AS-06 2 23 53 15 8 0 0 23 25 53
2017 AS-07 15 35 28 18 5 0 0 23 50 40
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 50 14 1 59 41 1827
2020 AS-01 30 46 21 4 60 40 312
2020 AS-02 37 49 13 1 57 43 383
2020 AS-03 36 49 14 1 58 42 419
2020 AS-04 34 54 12 0 61 39 306
2020 AS-05 34 54 12 0 61 39 244
2020 AS-06 46 46 8 0 50 50 78
2020 AS-07 38 48 13 0 56 44 60

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 636
2020 AS-01 40 60 94
2020 AS-02 39 61 140
2020 AS-03 32 68 149
2020 AS-04 27 73 103
2020 AS-05 25 75 83
2020 AS-06 31 69 36
2020 AS-07 30 70 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 19 15 10 8 2 9 64 20 1824
2020 AS-01 44 17 7 7 4 5 16 77 13 312
2020 AS-02 36 21 16 9 8 1 9 63 19 382
2020 AS-03 35 18 16 11 8 0 11 60 21 418
2020 AS-04 34 22 18 13 7 0 6 60 21 306
2020 AS-05 39 19 16 11 10 1 5 62 22 244
2020 AS-06 42 17 17 6 9 0 9 64 17 77
2020 AS-07 35 25 13 12 8 0 7 64 21 60
2019 AS 34 17 18 11 14 0 6 54 27 1618
2019 AS-01 41 17 11 9 10 1 10 65 22 288
2019 AS-02 34 18 19 14 11 0 3 54 26 370
2019 AS-03 31 17 16 14 17 1 5 51 33 348
2019 AS-04 26 16 23 10 17 0 8 46 29 257
2019 AS-05 33 19 19 11 14 1 4 55 26 199
2019 AS-06 50 16 19 6 6 0 3 68 13 64
2019 AS-07 27 18 27 10 14 0 4 47 24 51
2018 AS 31 16 17 12 14 1 8 52 29 1309
2018 AS-01 38 15 15 7 12 2 11 61 22 234
2018 AS-02 32 16 16 14 13 0 9 53 29 296
2018 AS-03 25 13 18 14 16 1 13 45 35 290
2018 AS-04 30 17 18 14 14 1 5 51 30 207
2018 AS-05 32 18 18 13 15 2 3 52 29 157
2018 AS-06 36 18 13 15 18 0 0 55 33 55
2018 AS-07 25 23 23 15 10 3 3 50 26 40

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 14 21 16 19 22 1 7 38 45 637
2020 AS-01 21 16 19 19 18 2 4 40 40 94
2020 AS-02 16 29 19 16 12 1 6 49 30 140
2020 AS-03 15 21 15 17 26 0 6 39 46 149
2020 AS-04 11 14 17 24 24 1 9 28 53 104
2020 AS-05 10 23 10 19 28 1 10 36 53 83
2020 AS-06 3 17 8 25 36 0 11 22 69 36
2020 AS-07 17 22 17 17 26 0 0 39 43 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 15 14 21 39 1 2 24 62 636
2020 AS-01 16 16 16 19 30 3 0 33 51 94
2020 AS-02 11 19 21 23 21 1 4 32 46 139
2020 AS-03 8 14 13 21 42 0 1 22 65 149
2020 AS-04 5 13 13 18 47 0 5 18 69 104
2020 AS-05 4 17 8 20 48 1 1 21 70 83
2020 AS-06 0 11 8 22 58 0 0 11 81 36
2020 AS-07 0 9 13 30 48 0 0 9 78 23
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