2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 39 11 7 4 0 0 78 11 14595
2020 Term 48 35 10 4 3 0 0 84 6 3754
2020 Casual 56 31 9 3 1 0 0 88 4 459
2019 Indeterminate (permanent) 34 40 12 8 6 0 0 74 14 12483
2019 Term 38 38 13 7 4 0 0 76 11 2828
2019 Casual 52 35 7 4 2 0 0 87 6 298
2019 Student 39 40 12 7 3 0 0 78 9 274
2018 Indeterminate (permanent) 32 42 12 8 5 0 0 75 13 11257
2018 Term 35 43 12 7 3 0 0 77 10 2770
2018 Casual 44 39 10 4 3 0 0 83 7 318
2018 Student 28 47 17 6 2 0 0 76 8 222
2017 Indeterminate (permanent) 31 45 11 8 5 0 0 76 13 11698
2017 Term 34 43 12 7 4 0 0 77 11 3405
2017 Casual 49 36 8 4 3 0 0 85 8 389
2017 Student 32 42 15 7 5 0 0 74 12 260
2014 Indeterminate (permanent) 25 46 13 9 6 0 0 71 16 12751
2014 Term 30 45 12 8 5 0 0 76 12 2012
2014 Casual 39 43 11 5 2 0 0 82 7 256
2014 Student 32 42 14 8 4 0 0 73 12 174
2014 Governor-in-council appointment 83 10 4 4 0 0 0 93 4 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 36 14 10 6 0 0 70 16 14547
2020 Term 42 35 14 6 3 0 1 77 9 3753
2020 Casual 53 31 10 3 1 1 0 85 5 457
2019 Indeterminate (permanent) 29 35 15 12 9 0 0 65 20 12452
2019 Term 32 37 16 10 5 0 0 69 14 2825
2019 Casual 47 39 10 4 1 0 0 85 5 299
2019 Student 45 37 11 4 3 0 0 82 7 273
2018 Indeterminate (permanent) 28 37 15 11 9 0 0 65 20 11252
2018 Term 30 39 17 9 4 0 0 70 13 2775
2018 Casual 48 34 10 6 3 0 0 82 8 315
2018 Student 42 40 8 9 0 1 0 83 9 224
2017 Indeterminate (permanent) 25 38 15 12 10 0 0 63 22 11689
2017 Term 32 37 17 8 6 0 0 69 15 3401
2017 Casual 45 33 14 4 4 1 0 78 8 389
2017 Student 40 41 8 5 4 0 1 82 10 260

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 32 9 3 2 0 0 86 5 14465
2020 Term 59 29 7 2 2 0 1 89 4 3719
2020 Casual 64 28 6 1 1 0 0 92 2 456
2019 Indeterminate (permanent) 50 34 11 4 2 0 0 83 6 12413
2019 Term 52 32 10 4 1 0 0 85 5 2808
2019 Casual 63 26 8 2 1 0 0 89 3 297
2019 Student 45 33 16 6 1 0 0 78 6 271
2018 Indeterminate (permanent) 50 35 9 4 2 0 0 85 6 11180
2018 Term 49 36 10 3 1 0 0 86 4 2758
2018 Casual 56 28 10 4 2 0 0 85 6 315
2018 Student 39 40 14 5 1 0 0 79 7 223
2017 Indeterminate (permanent) 50 36 9 3 2 0 0 86 5 11678
2017 Term 52 33 10 3 1 0 0 85 4 3397
2017 Casual 61 29 7 2 2 0 0 90 3 388
2017 Student 43 37 14 4 1 0 0 81 5 259
2014 Indeterminate (permanent) 56 31 9 3 2 0 0 87 4 12744
2014 Term 58 30 8 2 2 0 0 89 4 2011
2014 Casual 63 26 9 2 1 0 0 89 2 256
2014 Student 55 31 9 4 1 0 0 86 5 174
2014 Governor-in-council appointment 90 4 6 0 0 0 0 94 0 28

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 37 10 6 3 0 0 81 9 14593
2020 Term 56 31 7 4 2 0 0 87 6 3756
2020 Casual 64 28 6 1 1 0 0 92 2 459
2019 Indeterminate (permanent) 39 39 12 7 4 0 0 77 11 12487
2019 Term 45 36 11 5 3 0 0 81 8 2828
2019 Casual 61 29 8 2 1 0 0 89 3 297
2019 Student 48 36 10 4 1 0 0 84 5 273
2018 Indeterminate (permanent) 37 40 12 6 4 0 0 78 10 11271
2018 Term 42 38 12 5 3 0 0 80 8 2780
2018 Casual 57 29 7 3 3 0 0 87 6 317
2018 Student 42 39 12 6 1 0 0 81 7 223
2017 Indeterminate (permanent) 36 41 12 6 4 0 0 78 10 11659
2017 Term 42 37 12 6 3 0 0 79 9 3391
2017 Casual 58 30 7 2 3 0 0 89 5 387
2017 Student 43 37 10 6 3 0 1 81 9 258
2014 Indeterminate (permanent) 33 42 13 7 5 0 0 75 12 12745
2014 Term 39 39 12 5 4 0 0 78 10 2010
2014 Casual 53 34 7 4 2 0 0 87 6 255
2014 Student 45 37 10 5 2 1 0 83 7 174
2014 Governor-in-council appointment 81 19 0 0 0 0 0 100 0 26

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 32 13 6 4 1 0 77 10 14532
2020 Term 66 22 7 3 1 1 0 89 4 3746
2020 Casual 69 24 5 2 0 0 0 93 3 451
2019 Indeterminate (permanent) 35 33 16 8 7 1 0 68 15 12455
2019 Term 50 30 11 5 4 0 0 80 8 2818
2019 Casual 63 26 7 2 1 0 0 90 3 296
2019 Student 60 26 8 3 2 1 0 86 6 274
2018 Indeterminate (permanent) 33 34 17 9 7 1 0 67 16 11251
2018 Term 49 30 13 4 3 1 0 80 7 2780
2018 Casual 61 28 7 2 1 0 0 90 3 317
2018 Student 58 27 10 3 1 0 0 85 4 221
2017 Indeterminate (permanent) 29 35 18 10 7 1 0 65 17 11682
2017 Term 47 31 12 6 3 1 0 79 9 3396
2017 Casual 58 29 6 6 1 0 0 87 7 390
2017 Student 56 29 9 2 3 1 1 86 5 258
2014 Indeterminate (permanent) 19 35 20 14 10 1 0 55 25 12756
2014 Term 34 37 14 8 5 1 0 72 13 2011
2014 Casual 50 34 8 5 2 1 0 84 7 256
2014 Student 56 28 10 5 1 0 0 85 6 174
2014 Governor-in-council appointment 76 16 4 4 0 0 0 93 4 28

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 35 12 7 4 0 0 77 11 14453
2020 Term 63 25 7 3 1 1 0 89 4 3726
2020 Casual 67 23 6 2 0 1 0 91 3 447
2019 Indeterminate (permanent) 33 35 16 9 6 0 0 69 16 12401
2019 Term 47 32 11 6 3 0 0 80 9 2805
2019 Casual 63 26 6 3 1 0 0 90 4 298
2019 Student 60 25 10 2 3 0 0 86 5 273
2018 Indeterminate (permanent) 31 36 17 10 6 0 0 67 16 11202
2018 Term 47 32 12 5 3 1 0 80 8 2754
2018 Casual 59 32 5 4 1 0 0 91 4 311
2018 Student 55 36 6 3 1 0 0 90 4 221
2017 Indeterminate (permanent) 28 38 17 10 6 0 0 67 16 11685
2017 Term 45 34 12 6 3 0 0 80 9 3400
2017 Casual 57 30 7 5 1 0 0 86 6 390
2017 Student 54 29 10 3 3 1 0 84 6 259
2014 Indeterminate (permanent) 19 37 20 14 9 1 0 57 23 12750
2014 Term 33 39 14 9 5 0 0 72 14 2011
2014 Casual 46 38 8 6 1 1 0 85 7 256
2014 Student 55 26 14 5 1 0 0 81 5 174
2014 Governor-in-council appointment 76 16 4 4 0 0 0 93 4 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 25 19 11 7 4 0 62 19 14580
2020 Term 38 22 20 8 5 7 0 65 13 3752
2020 Casual 45 21 19 5 2 5 3 72 8 457
2019 Indeterminate (permanent) 29 24 19 13 11 4 0 55 26 12490
2019 Term 32 22 21 12 9 4 0 56 22 2826
2019 Casual 46 23 14 5 3 6 4 76 9 298
2019 Student 38 22 15 14 5 4 1 64 20 274
2018 Indeterminate (permanent) 27 25 20 14 11 4 0 53 25 11278
2018 Term 31 22 22 12 8 5 0 56 21 2779
2018 Casual 44 22 15 8 4 5 2 71 12 315
2018 Student 39 20 16 10 6 7 0 64 18 220
2017 Indeterminate (permanent) 25 25 20 13 11 5 0 54 25 11690
2017 Term 30 23 19 12 9 6 0 57 23 3401
2017 Casual 42 21 16 5 5 8 5 71 11 389
2017 Student 34 21 17 12 7 6 3 61 21 259
2014 Indeterminate (permanent) 20 25 20 17 13 5 0 47 32 12748
2014 Term 25 24 19 15 12 5 0 52 28 2010
2014 Casual 31 23 17 8 9 7 6 61 19 256
2014 Student 29 20 22 15 4 9 1 54 21 174
2014 Governor-in-council appointment 68 7 0 4 4 6 11 91 9 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 24 15 5 3 2 7 74 9 14555
2020 Term 35 20 19 5 3 4 15 68 9 3751
2020 Casual 39 16 18 4 1 5 16 70 7 457
2019 Indeterminate (permanent) 41 25 16 5 4 1 6 73 10 12477
2019 Term 32 22 21 6 5 2 12 63 13 2824
2019 Casual 38 20 18 5 1 2 16 71 7 296
2019 Student 41 23 17 8 2 1 8 70 11 274

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 31 10 6 3 1 1 80 9 14572
2020 Term 56 26 9 4 2 2 1 85 6 3753
2020 Casual 55 24 11 3 2 2 3 83 5 454
2019 Indeterminate (permanent) 45 32 11 7 4 1 0 78 11 12448
2019 Term 53 29 9 5 3 1 1 83 7 2809
2019 Casual 61 26 7 1 1 2 2 90 2 299
2019 Student 54 30 8 5 1 1 1 86 6 273
2018 Indeterminate (permanent) 42 34 11 8 5 1 0 77 12 11206
2018 Term 52 30 9 5 3 1 1 83 8 2769
2018 Casual 54 29 7 6 2 1 1 85 8 318
2018 Student 57 30 4 7 1 1 0 87 9 223
2017 Indeterminate (permanent) 42 35 10 8 5 1 0 78 12 11691
2017 Term 53 30 9 5 2 1 1 84 7 3394
2017 Casual 52 31 9 4 3 0 1 84 6 387
2017 Student 56 29 9 4 1 1 0 86 5 260
2014 Indeterminate (permanent) 37 36 11 9 5 1 0 74 14 12754
2014 Term 48 33 9 5 4 1 0 82 9 2008
2014 Casual 52 36 6 3 1 1 0 89 4 256
2014 Student 56 27 10 5 2 1 0 83 7 174
2014 Governor-in-council appointment 83 15 3 0 0 0 0 97 0 28

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 26 9 5 3 0 0 83 8 14603
2020 Term 61 24 8 3 2 1 1 86 5 3760
2020 Casual 59 23 10 3 1 2 2 85 4 459
2019 Indeterminate (permanent) 51 28 10 6 4 0 0 79 11 12492
2019 Term 57 28 8 4 3 0 0 85 8 2830
2019 Casual 69 22 6 1 1 1 0 92 2 298
2019 Student 60 26 7 5 1 0 0 86 7 274
2018 Indeterminate (permanent) 46 29 12 7 5 0 0 76 12 11249
2018 Term 54 27 10 5 3 1 0 82 8 2773
2018 Casual 59 27 9 3 1 0 0 87 4 317
2018 Student 60 27 5 6 1 0 0 88 8 222
2017 Indeterminate (permanent) 49 29 10 6 5 0 0 78 11 11672
2017 Term 56 27 9 5 3 0 0 83 8 3397
2017 Casual 62 25 6 4 2 1 0 88 7 386
2017 Student 63 21 11 2 3 0 0 85 5 260
2014 Indeterminate (permanent) 43 31 12 7 6 0 0 75 13 12747
2014 Term 50 31 9 5 4 0 0 82 9 2006
2014 Casual 59 28 8 3 1 0 0 88 4 256
2014 Student 64 23 6 6 1 0 0 87 7 174
2014 Governor-in-council appointment 83 10 4 0 0 0 4 96 0 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 28 13 5 4 11 0 75 10 14596
2020 Term 54 19 8 2 1 15 1 87 3 3759
2020 Casual 54 17 9 2 1 17 1 86 3 454
2019 Indeterminate (permanent) 30 31 16 8 6 8 0 67 15 12480
2019 Term 43 28 12 4 3 8 1 78 8 2824
2019 Casual 54 24 7 2 0 12 1 90 3 298
2019 Student 52 27 6 2 0 11 1 90 3 271
2018 Indeterminate (permanent) 27 32 18 8 6 9 0 65 16 11299
2018 Term 42 27 14 4 2 10 1 78 7 2788
2018 Casual 55 22 8 2 1 11 1 87 3 317
2018 Student 51 25 11 2 0 11 0 85 3 224
2017 Indeterminate (permanent) 26 32 16 9 7 10 0 64 17 11701
2017 Term 42 27 11 4 3 12 1 80 8 3405
2017 Casual 46 27 10 3 1 12 1 84 5 390
2017 Student 53 23 5 4 0 13 2 90 4 259
2014 Indeterminate (permanent) 20 32 18 10 7 11 0 60 20 12748
2014 Term 36 29 14 6 4 11 0 74 11 2009
2014 Casual 41 26 12 3 1 16 1 81 5 256
2014 Student 55 21 6 3 1 14 2 89 4 174
2014 Governor-in-council appointment 66 14 10 0 0 11 0 89 0 28

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 32 16 8 5 4 0 70 14 14558
2020 Term 55 24 9 3 1 7 1 86 4 3756
2020 Casual 56 22 9 2 1 8 1 86 4 451
2019 Indeterminate (permanent) 26 33 18 11 8 3 0 62 20 12449
2019 Term 43 29 14 6 4 4 0 75 10 2816
2019 Casual 52 25 10 3 1 7 2 85 4 297
2019 Student 53 27 7 4 1 7 1 87 6 272
2018 Indeterminate (permanent) 25 33 19 12 8 3 0 59 21 11261
2018 Term 40 30 15 6 3 5 0 75 10 2779
2018 Casual 52 26 9 5 2 6 0 83 7 318
2018 Student 52 26 10 3 2 7 0 85 5 223
2017 Indeterminate (permanent) 23 33 19 12 9 3 0 58 22 11697
2017 Term 41 30 14 6 4 6 1 75 10 3402
2017 Casual 46 29 13 4 3 5 1 79 7 390
2017 Student 47 32 10 4 1 6 1 85 5 260
2014 Indeterminate (permanent) 16 31 22 15 11 4 0 50 27 12753
2014 Term 32 31 17 8 6 5 0 67 15 2007
2014 Casual 39 30 15 5 2 8 1 76 8 256
2014 Student 48 23 14 4 3 7 1 77 8 174
2014 Governor-in-council appointment 73 17 7 3 0 0 0 90 3 28

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 32 18 11 6 6 0 62 19 14544
2020 Term 43 26 12 5 2 12 1 78 8 3735
2020 Casual 47 22 11 4 2 14 1 81 7 455
2019 Indeterminate (permanent) 19 30 21 15 9 6 0 52 25 12430
2019 Term 32 28 18 8 5 8 1 65 15 2816
2019 Casual 39 29 10 5 1 14 1 81 7 297
2019 Student 40 28 13 6 1 11 0 77 8 271
2018 Indeterminate (permanent) 17 30 22 16 10 6 0 50 27 11253
2018 Term 30 29 18 8 4 11 0 67 14 2780
2018 Casual 37 30 14 5 2 11 1 76 8 315
2018 Student 36 32 14 5 1 12 0 77 7 222
2017 Indeterminate (permanent) 16 31 20 15 10 8 0 50 27 11690
2017 Term 30 27 16 8 5 12 1 66 15 3393
2017 Casual 38 24 16 5 3 13 1 72 9 388
2017 Student 40 28 11 6 1 12 1 78 9 257
2014 Indeterminate (permanent) 11 27 24 19 12 7 0 41 33 12747
2014 Term 24 27 20 12 7 9 0 57 21 2008
2014 Casual 30 28 18 8 2 14 0 67 12 255
2014 Student 36 28 8 6 4 16 1 77 13 174
2014 Governor-in-council appointment 66 22 0 13 0 0 0 87 13 28

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 35 17 14 8 3 0 61 22 14590
2020 Term 43 30 12 7 3 5 0 77 10 3755
2020 Casual 47 26 11 5 2 8 1 81 7 454
2019 Indeterminate (permanent) 18 32 19 16 11 3 0 52 28 12468
2019 Term 32 32 16 10 6 4 0 67 17 2829
2019 Casual 43 31 11 5 1 7 1 81 7 296
2019 Student 37 34 12 8 1 8 1 77 10 271
2018 Indeterminate (permanent) 16 33 19 18 12 3 0 50 30 11293
2018 Term 31 32 16 10 5 5 0 67 16 2783
2018 Casual 41 29 13 7 2 7 1 76 10 315
2018 Student 37 30 15 10 1 6 0 72 12 223
2017 Indeterminate (permanent) 16 34 18 16 11 4 0 52 29 11684
2017 Term 31 32 15 9 5 7 0 69 15 3394
2017 Casual 41 28 13 7 3 7 0 75 11 387
2017 Student 35 36 11 7 3 8 1 78 11 260
2014 Indeterminate (permanent) 12 31 19 20 14 4 0 44 36 12742
2014 Term 25 33 16 13 8 4 0 61 22 2008
2014 Casual 33 32 15 9 4 7 1 70 14 256
2014 Student 39 31 14 5 4 7 1 75 10 174
2014 Governor-in-council appointment 66 21 11 3 0 0 0 86 3 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 35 15 11 6 0 0 68 17 14590
2020 Term 37 35 16 7 3 1 2 73 10 3759
2020 Casual 44 33 14 3 2 2 2 80 5 459
2019 Indeterminate (permanent) 26 36 15 13 9 0 0 63 22 12484
2019 Term 27 36 17 12 7 1 0 64 19 2833
2019 Casual 43 38 13 4 1 0 1 82 5 299
2019 Student 49 33 11 5 2 0 1 82 7 272
2018 Indeterminate (permanent) 25 34 17 13 10 0 0 59 24 11293
2018 Term 26 36 19 11 7 0 1 63 18 2791
2018 Casual 44 32 13 7 3 1 0 77 10 317
2018 Student 40 38 13 5 3 1 0 79 8 221
2017 Indeterminate (permanent) 23 36 16 14 10 0 0 60 24 11696
2017 Term 27 34 18 12 8 1 0 61 20 3401
2017 Casual 42 34 12 6 4 0 1 77 11 390
2017 Student 43 34 11 5 5 0 1 78 11 260
2014 Indeterminate (permanent) 17 35 19 16 12 0 0 53 28 12750
2014 Term 23 34 19 14 9 0 0 57 23 2012
2014 Casual 39 40 13 6 2 0 0 78 8 256
2014 Student 41 31 17 8 3 1 0 73 10 174
2014 Governor-in-council appointment 54 25 22 0 0 0 0 78 0 28

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 41 11 9 3 0 0 76 12 14505
2020 Term 48 37 7 5 2 0 1 86 7 3744
2020 Casual 50 36 8 4 2 0 0 86 6 454
2019 Indeterminate (permanent) 31 43 12 10 4 0 0 75 13 12415
2019 Term 43 40 8 6 2 0 0 84 8 2818
2019 Casual 45 42 10 1 1 0 0 87 2 298
2019 Student 39 35 16 8 0 0 0 75 8 274
2018 Indeterminate (permanent) 29 43 13 10 5 0 0 73 14 11296
2018 Term 42 39 9 6 2 0 0 82 9 2787
2018 Casual 50 31 10 6 3 0 0 81 9 318
2018 Student 31 41 16 9 4 0 0 72 13 223
2017 Indeterminate (permanent) 29 44 12 9 5 0 0 74 14 11690
2017 Term 42 41 9 6 2 0 0 83 8 3404
2017 Casual 45 37 7 7 3 1 0 83 10 390
2017 Student 37 37 12 12 2 0 1 75 14 260

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 31 12 7 4 1 0 77 11 14550
2020 Term 51 27 10 6 3 2 1 81 9 3754
2020 Casual 46 28 13 4 2 3 3 79 7 456
2019 Indeterminate (permanent) 40 32 12 8 5 1 1 74 14 12472
2019 Term 46 29 12 7 4 1 1 76 11 2826
2019 Casual 47 28 16 5 1 1 3 78 6 296
2019 Student 45 29 11 8 4 1 1 76 13 272
2018 Indeterminate (permanent) 36 36 13 9 5 0 0 73 15 11257
2018 Term 43 35 10 7 4 1 1 79 10 2776
2018 Casual 50 28 10 7 1 1 2 81 9 318
2018 Student 48 33 6 9 2 1 0 82 12 223
2017 Indeterminate (permanent) 36 38 12 9 5 1 0 74 14 11694
2017 Term 44 34 10 7 3 1 1 79 11 3404
2017 Casual 41 32 12 8 4 1 2 76 12 389
2017 Student 48 30 8 6 5 0 2 81 11 258
2014 Indeterminate (permanent) 32 38 13 9 7 1 0 71 16 12759
2014 Term 41 35 11 7 5 1 0 77 11 2008
2014 Casual 48 33 9 5 2 0 3 84 7 255
2014 Student 47 34 6 6 5 1 0 83 11 174
2014 Governor-in-council appointment 66 20 11 4 0 0 0 85 4 28

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 40 11 11 4 0 1 75 14 14522
2020 Term 40 40 8 9 3 0 0 80 12 3742
2020 Casual 48 34 7 7 2 0 1 84 9 454
2019 Indeterminate (permanent) 27 42 12 14 5 0 0 69 19 12448
2019 Term 32 43 8 12 4 0 0 75 16 2825
2019 Casual 45 35 7 8 2 1 2 82 11 299
2019 Student 40 37 11 10 1 0 1 78 11 273
2018 Indeterminate (permanent) 24 47 10 13 5 0 0 72 18 11310
2018 Term 33 48 6 10 3 0 0 81 13 2785
2018 Casual 39 38 9 8 2 0 3 80 10 319
2018 Student 35 42 11 8 2 0 2 79 11 223
2017 Indeterminate (permanent) 25 43 11 14 7 0 0 68 21 11696
2017 Term 32 42 9 13 4 0 0 74 17 3402
2017 Casual 36 39 8 10 5 1 2 77 15 390
2017 Student 43 31 13 10 2 0 0 75 13 258
2014 Indeterminate (permanent) 22 42 12 16 8 0 0 64 24 12749
2014 Term 29 42 11 13 5 0 0 71 18 2007
2014 Casual 37 34 13 10 2 0 3 74 12 256
2014 Student 42 35 14 6 2 1 2 78 8 174
2014 Governor-in-council appointment 44 47 0 4 3 0 3 94 6 28

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 25 13 5 4 2 1 77 10 14547
2020 Term 55 22 12 3 2 4 2 82 5 3744
2020 Casual 52 18 14 3 1 5 8 80 4 454

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 34 17 11 8 3 0 63 19 14548
2020 Term 41 30 13 5 3 8 0 77 9 3748
2020 Casual 45 24 13 2 2 11 4 81 4 449
2019 Indeterminate (permanent) 21 33 18 14 11 2 0 55 26 12463
2019 Term 33 29 16 11 7 4 0 65 19 2816
2019 Casual 40 31 11 5 1 8 3 80 7 298
2019 Student 45 30 9 5 1 7 3 83 7 273
2018 Indeterminate (permanent) 19 34 18 15 12 2 0 54 27 11278
2018 Term 30 32 17 9 7 4 0 65 17 2780
2018 Casual 42 30 12 5 3 6 3 78 8 316
2018 Student 41 33 14 4 2 5 1 78 7 221
2017 Indeterminate (permanent) 21 34 17 14 11 3 0 57 26 11688
2017 Term 31 32 14 10 7 5 1 67 18 3399
2017 Casual 37 30 13 4 4 8 4 76 9 390
2017 Student 41 33 9 7 3 6 2 80 11 257
2014 Indeterminate (permanent) 16 32 18 17 13 3 0 50 31 12755
2014 Term 23 31 16 14 10 5 0 57 26 2011
2014 Casual 28 34 14 4 4 10 6 74 9 256
2014 Student 37 32 8 6 5 10 2 79 12 174
2014 Governor-in-council appointment 18 4 27 0 0 15 36 45 0 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 29 15 13 12 2 2 58 27 14594
2020 Term 39 29 13 6 4 8 1 75 11 3757
2020 Casual 35 22 13 4 3 9 14 75 9 457
2019 Indeterminate (permanent) 21 28 16 15 17 2 1 51 33 12487
2019 Term 30 27 14 12 11 5 1 61 24 2826
2019 Casual 33 24 12 7 6 7 12 70 15 299
2019 Student 40 27 8 5 6 6 8 77 13 274
2018 Indeterminate (permanent) 19 29 16 16 17 2 1 50 34 11279
2018 Term 28 30 15 13 10 4 1 60 24 2778
2018 Casual 33 26 13 7 5 5 12 70 15 315
2018 Student 34 32 13 6 4 5 7 75 11 222
2017 Indeterminate (permanent) 18 28 15 17 18 2 2 48 36 11683
2017 Term 29 28 13 13 11 5 1 61 25 3403
2017 Casual 28 20 12 8 7 7 16 63 21 389
2017 Student 32 28 12 6 5 8 10 72 14 259
2014 Indeterminate (permanent) 13 23 16 19 24 2 2 37 46 12751
2014 Term 20 23 14 17 20 5 1 46 39 2012
2014 Casual 19 22 16 9 11 7 17 53 26 256
2014 Student 36 19 17 8 8 2 10 62 19 174
2014 Governor-in-council appointment 4 0 6 6 7 7 69 15 58 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 22 14 6 4 1 4 75 11 14597
2020 Term 56 20 10 4 3 1 6 82 7 3762
2020 Casual 58 17 6 2 0 2 14 90 3 458
2019 Indeterminate (permanent) 47 24 14 6 4 1 4 74 11 12463
2019 Term 52 23 13 4 3 1 4 79 8 2830
2019 Casual 61 15 4 2 2 2 14 91 4 296
2019 Student 56 21 11 4 1 0 7 83 6 273

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 24 14 7 4 2 3 74 11 14587
2020 Term 51 21 11 6 3 3 5 78 10 3753
2020 Casual 59 13 7 2 1 3 14 87 4 457
2019 Indeterminate (permanent) 41 24 17 8 6 2 3 68 14 12464
2019 Term 42 22 17 8 5 3 3 68 13 2816
2019 Casual 51 16 11 2 2 3 15 82 5 298
2019 Student 58 15 11 5 3 1 7 80 8 273

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 9 5 2 3 4 4 89 5 14537
2020 Term 82 5 2 1 1 3 6 96 2 3742
2020 Casual 79 3 2 0 0 2 13 97 0 455
2019 Indeterminate (permanent) 70 10 5 3 3 5 4 87 7 12432
2019 Term 77 8 4 1 2 3 4 92 4 2812
2019 Casual 74 7 1 1 1 3 14 97 1 298
2019 Student 82 7 2 0 1 2 6 96 2 272

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 11 5 2 2 2 7 90 4 14575
2020 Term 73 10 4 2 1 2 8 93 3 3747
2020 Casual 73 6 2 2 0 2 15 95 2 456
2019 Indeterminate (permanent) 72 8 4 2 2 3 9 91 5 12440
2019 Term 75 8 4 1 1 3 8 93 3 2819
2019 Casual 71 6 3 1 1 3 15 94 2 297
2019 Student 76 6 5 1 1 0 10 92 2 273

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 34 15 12 8 0 1 65 20 14509
2020 Term 27 29 22 12 6 2 2 58 19 3743
2020 Casual 33 30 21 7 3 2 4 67 11 457
2019 Indeterminate (permanent) 27 36 15 13 10 0 0 63 22 12410
2019 Term 23 31 21 15 9 1 1 54 24 2819
2019 Casual 34 33 21 8 1 0 2 69 9 297
2019 Student 38 32 13 11 5 0 1 71 16 274
2018 Indeterminate (permanent) 24 36 15 13 10 0 0 61 24 11231
2018 Term 21 31 21 16 8 1 1 53 25 2779
2018 Casual 35 30 18 9 3 1 3 68 13 315
2018 Student 29 36 20 9 4 1 1 66 14 223
2017 Indeterminate (permanent) 25 38 14 14 9 0 0 63 23 11657
2017 Term 21 33 20 15 8 1 1 56 24 3387
2017 Casual 32 31 16 11 5 2 3 66 17 389
2017 Student 28 35 15 15 3 1 3 66 18 259
2014 Indeterminate (permanent) 16 37 15 17 14 0 0 54 31 12752
2014 Term 16 33 20 17 12 1 1 50 30 2011
2014 Casual 23 35 20 9 7 1 5 63 16 256
2014 Student 28 34 17 10 8 1 2 64 18 174
2014 Governor-in-council appointment 58 34 4 0 4 0 0 93 4 28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 16 10 7 0 1 67 17 14552
2020 Term 30 28 22 10 6 1 2 60 16 3757
2020 Casual 39 26 22 6 3 1 4 68 9 459
2019 Indeterminate (permanent) 30 33 16 11 9 0 0 64 20 12457
2019 Term 26 30 21 14 8 1 1 56 22 2829
2019 Casual 41 32 18 7 2 0 0 73 8 298
2019 Student 44 29 11 9 5 1 1 75 14 273
2018 Indeterminate (permanent) 29 33 17 12 9 0 0 62 22 11234
2018 Term 23 31 22 14 7 1 1 56 22 2760
2018 Casual 43 27 16 7 5 1 1 71 12 314
2018 Student 39 31 15 8 5 0 1 71 13 223
2017 Indeterminate (permanent) 29 34 16 12 9 0 0 63 21 11663
2017 Term 25 31 21 13 8 1 1 57 22 3392
2017 Casual 39 31 13 8 6 1 2 72 14 387
2017 Student 32 33 17 12 5 0 1 65 17 259
2014 Indeterminate (permanent) 22 34 18 14 11 0 0 57 25 12754
2014 Term 21 32 21 13 11 1 1 54 24 2012
2014 Casual 34 32 19 5 8 0 2 67 13 256
2014 Student 34 36 14 10 3 1 2 72 14 174
2014 Governor-in-council appointment 44 35 17 4 0 0 0 79 4 28

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 40 12 8 3 0 0 76 12 14487
2020 Term 46 37 9 5 2 0 1 84 8 3723
2020 Casual 55 32 9 2 1 0 0 88 3 455
2019 Indeterminate (permanent) 30 41 13 10 5 0 0 72 15 12340
2019 Term 38 40 12 7 3 0 0 79 9 2794
2019 Casual 49 41 5 4 1 0 0 91 5 295
2019 Student 51 33 10 2 1 0 3 86 4 271
2018 Indeterminate (permanent) 28 38 15 11 6 0 0 67 17 11234
2018 Term 36 40 12 9 3 0 0 76 12 2768
2018 Casual 50 31 10 5 2 1 1 83 7 316
2018 Student 38 39 16 5 1 0 1 78 6 223
2017 Indeterminate (permanent) 29 40 14 11 6 0 0 69 17 11669
2017 Term 37 39 13 7 4 0 0 76 11 3393
2017 Casual 49 34 7 5 4 1 1 85 9 387
2017 Student 40 36 14 6 2 1 2 78 8 258
2014 Indeterminate (permanent) 23 39 17 13 8 0 0 63 21 12749
2014 Term 32 40 14 9 4 0 0 72 14 2011
2014 Casual 42 41 9 5 2 1 0 84 7 255
2014 Student 45 34 13 5 1 1 2 81 6 174
2014 Governor-in-council appointment 58 20 15 7 0 0 0 78 7 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 39 19 11 5 4 1 64 16 14555
2020 Term 26 34 17 8 3 11 1 68 12 3747
2020 Casual 33 29 18 4 2 12 2 73 6 456
2019 Indeterminate (permanent) 18 38 21 12 6 4 0 59 19 12472
2019 Term 19 35 22 12 5 7 1 58 18 2818
2019 Casual 30 36 17 5 2 6 3 73 8 297
2019 Student 31 35 15 10 4 4 1 69 15 274
2018 Indeterminate (permanent) 18 34 23 12 9 4 0 54 22 11294
2018 Term 22 31 24 9 6 7 1 58 16 2779
2018 Casual 34 34 13 7 2 7 2 75 10 318
2018 Student 33 38 17 4 1 5 1 76 6 223
2017 Indeterminate (permanent) 18 35 21 13 8 5 0 55 23 11683
2017 Term 22 30 21 11 6 10 1 58 19 3398
2017 Casual 30 35 13 5 6 8 3 72 13 386
2017 Student 30 33 18 8 1 7 3 70 10 259

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 32 10 8 4 0 0 78 12 14540
2020 Term 53 28 10 6 2 0 1 82 8 3751
2020 Casual 60 26 10 1 1 0 1 87 3 459
2019 Indeterminate (permanent) 42 32 11 9 6 0 0 75 15 12466
2019 Term 46 32 11 7 3 0 1 79 10 2828
2019 Casual 59 27 7 3 1 1 1 88 5 299
2019 Student 58 25 9 3 2 1 2 86 5 271
2018 Indeterminate (permanent) 39 35 11 9 5 0 0 75 15 11276
2018 Term 44 35 11 6 3 1 1 80 9 2785
2018 Casual 57 27 11 2 2 1 2 85 4 317
2018 Student 51 31 8 4 1 1 4 86 5 222
2017 Indeterminate (permanent) 38 34 10 9 7 0 1 73 16 11686
2017 Term 45 33 11 7 3 1 1 78 10 3403
2017 Casual 54 26 9 3 3 1 3 84 7 389
2017 Student 58 28 7 3 2 1 2 88 5 260
2014 Indeterminate (permanent) 31 35 13 11 8 0 1 67 20 12747
2014 Term 37 34 15 7 5 1 1 72 13 2011
2014 Casual 46 31 14 2 2 2 4 81 4 256
2014 Student 59 22 8 4 2 2 4 86 6 174
2014 Governor-in-council appointment 55 7 17 10 4 0 7 67 15 28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 31 18 7 5 0 1 70 12 14503
2020 Term 49 30 12 3 1 1 3 83 5 3745
2020 Casual 59 26 8 2 0 2 3 90 2 458
2019 Indeterminate (permanent) 39 31 17 7 4 0 2 71 11 12379
2019 Term 51 28 12 3 2 1 2 82 6 2818
2019 Casual 66 24 6 1 2 0 2 92 2 297
2019 Student 69 25 4 1 0 0 1 95 1 272
2018 Indeterminate (permanent) 38 30 17 8 5 0 1 70 13 11324
2018 Term 52 27 13 3 2 1 3 82 5 2786
2018 Casual 66 24 4 1 1 1 1 93 3 319
2018 Student 71 21 7 0 0 0 1 93 0 223
2017 Indeterminate (permanent) 38 33 16 7 4 0 2 73 11 11705
2017 Term 52 28 11 3 1 1 4 84 5 3403
2017 Casual 64 24 6 0 1 1 4 92 2 390
2017 Student 70 23 4 1 0 0 3 95 1 260
2014 Indeterminate (permanent) 38 33 17 7 4 0 2 72 11 12757
2014 Term 56 26 10 2 2 1 2 85 4 2012
2014 Casual 63 29 4 2 0 0 1 93 3 256
2014 Student 70 25 2 1 0 1 1 97 1 173
2014 Governor-in-council appointment 17 39 25 4 11 0 4 58 15 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 14601
2020 Term 27 73 3762
2020 Casual 23 77 458

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 18 10 3 3 7 15 80 7 14593
2020 Term 31 11 13 4 4 11 27 68 12 3750
2020 Casual 32 10 13 2 2 10 31 72 6 456

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 28 37 36 14614
2020 Term 21 41 38 3763
2020 Casual 19 41 40 459
2019 Indeterminate (permanent) 32 32 36 12516
2019 Term 28 34 38 2833
2019 Casual 27 38 36 299
2019 Student 43 20 37 274
2018 Indeterminate (permanent) 31 34 35 11329
2018 Term 27 36 38 2792
2018 Casual 30 33 37 319
2018 Student 44 20 35 223
2017 Indeterminate (permanent) 29 36 35 11700
2017 Term 26 37 37 3403
2017 Casual 34 34 32 389
2017 Student 42 24 34 260
2014 Indeterminate (permanent) 29 36 35 12755
2014 Term 30 32 38 2012
2014 Casual 40 27 33 256
2014 Student 39 21 41 174
2014 Governor-in-council appointment 6 83 11 28

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 14 45 33 3 0 5 4050
2020 Term 1 54 31 3 7 4 778
2020 Casual 6 34 8 1 45 6 83
2019 Indeterminate (permanent) 15 36 39 4 0 6 3977
2019 Term 1 48 35 6 5 5 786
2019 Student 0 3 9 5 81 2 119
2018 Indeterminate (permanent) 16 36 37 4 0 6 3483
2018 Term 1 44 36 7 7 5 736
2018 Casual 8 11 12 6 58 5 94
2018 Student 0 5 8 5 80 2 99
2017 Indeterminate (permanent) 20 35 34 6 0 6 3402
2017 Term 1 41 36 6 8 7 883
2017 Casual 6 8 9 6 65 6 133
2017 Student 1 3 9 1 82 6 110
2014 Indeterminate (permanent) 19 30 37 8 9999 7 3734
2014 Term 2 39 37 12 9999 10 602
2014 Casual 14 6 17 18 9999 45 103
2014 Student 0 10 27 15 9999 48 67
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 37 8 4 2 0 0 86 6 14518
2020 Term 58 31 6 3 1 0 1 89 4 3739
2020 Casual 57 33 7 2 1 0 0 90 3 455
2019 Indeterminate (permanent) 43 40 10 5 3 0 0 83 8 12413
2019 Term 50 36 8 4 2 0 0 87 6 2824
2019 Casual 52 40 7 1 1 0 0 92 2 297
2019 Student 49 38 6 5 1 0 0 88 6 272
2018 Indeterminate (permanent) 44 41 9 4 2 0 0 85 6 11282
2018 Term 49 39 7 3 1 1 0 89 4 2784
2018 Casual 53 33 7 4 3 0 0 87 7 316
2018 Student 39 39 13 6 2 0 0 79 8 224
2017 Indeterminate (permanent) 40 42 10 5 3 0 0 82 8 11680
2017 Term 48 38 9 3 2 0 0 86 5 3399
2017 Casual 53 35 6 5 2 0 0 87 7 390
2017 Student 46 39 8 5 2 0 1 85 7 259
2014 Indeterminate (permanent) 35 43 12 5 4 1 0 79 9 12751
2014 Term 42 39 10 5 3 1 0 81 8 2011
2014 Casual 45 42 9 2 1 0 0 88 3 255
2014 Student 42 34 14 6 2 1 1 77 8 174
2014 Governor-in-council appointment 83 4 14 0 0 0 0 86 0 28

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 43 16 7 3 1 0 74 10 14583
2020 Term 46 36 10 4 1 3 0 84 5 3751
2020 Casual 48 34 11 2 1 3 1 85 3 456
2019 Indeterminate (permanent) 25 45 18 8 3 1 0 70 12 12477
2019 Term 35 42 13 7 2 1 0 78 9 2827
2019 Casual 41 42 11 2 1 4 0 86 3 298
2019 Student 41 38 11 4 1 5 0 84 5 273
2018 Indeterminate (permanent) 24 45 18 9 4 1 0 69 13 11270
2018 Term 35 43 14 5 2 1 0 79 7 2783
2018 Casual 46 39 9 4 1 1 0 85 5 315
2018 Student 34 49 10 5 1 1 0 83 6 220
2017 Indeterminate (permanent) 24 45 17 9 4 1 0 69 13 11686
2017 Term 36 42 13 5 2 2 0 80 7 3397
2017 Casual 43 38 12 2 2 2 1 83 5 389
2017 Student 43 38 10 4 1 3 0 85 5 260
2014 Indeterminate (permanent) 21 43 19 9 5 2 0 65 15 12752
2014 Term 32 42 15 6 3 2 0 76 9 2010
2014 Casual 34 45 12 2 2 5 0 83 4 256
2014 Student 42 34 13 7 2 2 0 78 9 174
2014 Governor-in-council appointment 58 22 14 3 0 4 0 83 3 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 27 34 16 8 1 1 24 41 14573
2020 Term 7 17 29 23 17 4 4 43 25 3751
2020 Casual 2 15 19 27 23 8 6 58 20 457
2019 Indeterminate (permanent) 11 25 36 18 7 1 1 25 37 12483
2019 Term 6 17 32 25 15 2 3 42 25 2821
2019 Casual 2 12 25 30 24 3 5 58 15 297
2019 Student 4 13 31 26 21 3 2 49 18 270
2018 Indeterminate (permanent) 12 28 35 17 6 1 2 24 41 11279
2018 Term 7 15 29 26 16 3 4 45 24 2777
2018 Casual 4 11 34 25 19 4 4 48 16 317
2018 Student 5 12 29 31 19 2 2 52 18 223
2017 Indeterminate (permanent) 12 25 36 16 7 1 3 24 39 11664
2017 Term 5 13 28 24 18 3 9 48 21 3386
2017 Casual 7 14 24 22 20 3 10 48 24 388
2017 Student 3 10 29 26 22 3 7 53 15 259
2014 Indeterminate (permanent) 14 31 35 13 5 1 2 19 46 12736
2014 Term 7 19 34 21 13 2 4 36 27 2008
2014 Casual 6 18 33 22 15 1 5 40 25 256
2014 Student 6 14 23 30 17 2 8 52 22 172
2014 Governor-in-council appointment 3 10 15 29 25 0 18 67 15 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 14 26 29 19 3 2 50 22 14500
2020 Term 3 8 18 27 33 7 5 68 12 3734
2020 Casual 2 6 15 28 35 9 6 74 8 457
2019 Indeterminate (permanent) 9 17 30 26 15 2 2 42 27 12427
2019 Term 6 12 22 27 24 6 3 56 20 2815
2019 Casual 2 8 12 27 41 4 5 75 11 299
2019 Student 4 6 14 33 35 4 4 74 11 270
2018 Indeterminate (permanent) 10 19 30 25 12 2 2 38 30 11234
2018 Term 7 13 22 26 24 5 4 55 21 2767
2018 Casual 5 7 14 24 38 9 3 71 13 317
2018 Student 4 5 14 32 36 4 5 75 9 222
2017 Indeterminate (permanent) 10 19 30 22 13 3 4 38 30 11619
2017 Term 6 11 21 24 24 6 9 56 20 3378
2017 Casual 5 8 20 19 30 7 10 60 16 388
2017 Student 4 6 14 22 39 8 7 72 11 259
2014 Indeterminate (permanent) 14 25 32 17 8 2 3 26 40 12724
2014 Term 11 17 26 19 17 5 4 40 31 2006
2014 Casual 8 14 27 18 16 9 7 41 26 256
2014 Student 3 10 17 27 28 6 9 65 15 174
2014 Governor-in-council appointment 6 10 11 22 33 0 18 67 20 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 21 29 18 11 3 4 32 37 14525
2020 Term 5 11 22 25 24 7 7 57 18 3733
2020 Casual 4 10 22 22 22 11 9 55 17 456
2019 Indeterminate (permanent) 16 23 29 17 9 2 4 27 42 12445
2019 Term 8 15 24 23 18 5 6 47 26 2814
2019 Casual 5 14 18 23 28 7 5 58 22 297
2019 Student 11 14 24 20 21 7 4 45 28 271
2018 Indeterminate (permanent) 18 24 29 16 8 2 4 25 44 11244
2018 Term 7 14 25 24 17 5 7 47 24 2768
2018 Casual 8 16 18 24 23 6 5 53 27 316
2018 Student 12 18 22 21 19 5 4 44 32 222
2017 Indeterminate (permanent) 17 23 29 15 8 2 6 25 44 11640
2017 Term 7 13 23 20 19 6 12 48 24 3370
2017 Casual 9 13 23 16 18 7 13 43 28 387
2017 Student 10 12 22 17 22 7 9 47 26 260
2014 Indeterminate (permanent) 20 27 27 13 6 2 5 20 51 12728
2014 Term 10 17 25 19 15 5 9 39 32 2005
2014 Casual 10 19 28 18 12 4 8 34 34 255
2014 Student 8 18 27 18 14 4 12 38 30 172
2014 Governor-in-council appointment 4 4 20 18 36 0 18 67 9 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 16 31 25 14 1 3 41 26 14495
2020 Term 3 7 17 27 34 4 8 69 12 3734
2020 Casual 2 3 13 26 37 8 11 78 6 455
2019 Indeterminate (permanent) 10 17 32 24 12 1 3 38 29 12407
2019 Term 5 9 22 28 27 3 7 61 15 2806
2019 Casual 1 5 14 31 39 3 8 78 7 298
2019 Student 2 6 14 28 43 2 5 77 9 270
2018 Indeterminate (permanent) 12 18 33 22 11 1 3 34 31 11209
2018 Term 5 8 21 29 26 3 7 61 15 2763
2018 Casual 3 5 17 30 35 4 6 72 9 315
2018 Student 2 5 15 30 40 2 5 75 8 221
2017 Indeterminate (permanent) 11 18 32 22 10 1 5 34 31 11595
2017 Term 5 9 19 25 25 4 14 60 17 3371
2017 Casual 4 7 14 25 34 2 14 71 13 385
2017 Student 1 3 14 29 40 4 9 80 5 259
2014 Indeterminate (permanent) 11 21 33 21 8 1 4 31 34 12702
2014 Term 5 10 23 27 21 2 11 55 18 2002
2014 Casual 4 3 23 31 23 4 11 64 9 253
2014 Student 2 3 18 29 35 3 11 73 6 174
2014 Governor-in-council appointment 4 0 3 25 58 0 11 93 4 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 18 28 24 16 2 3 42 29 14531
2020 Term 3 7 15 27 36 5 7 71 11 3740
2020 Casual 2 5 10 26 39 9 10 80 8 456
2019 Indeterminate (permanent) 13 21 29 20 11 1 3 33 37 12443
2019 Term 5 11 22 25 27 3 7 58 18 2821
2019 Casual 3 8 17 23 37 4 8 68 12 298
2019 Student 2 7 15 25 40 4 6 73 10 268
2018 Indeterminate (permanent) 16 24 28 18 10 1 3 29 42 11259
2018 Term 6 10 22 28 24 4 7 58 18 2759
2018 Casual 6 5 13 25 38 6 7 72 13 314
2018 Student 3 8 18 27 35 4 6 68 13 222
2017 Indeterminate (permanent) 15 23 29 16 10 2 5 28 41 11643
2017 Term 6 9 20 21 26 5 14 58 18 3378
2017 Casual 5 12 12 24 28 4 15 64 21 387
2017 Student 4 6 16 25 38 2 9 71 11 260
2014 Indeterminate (permanent) 23 27 27 12 6 1 3 19 53 12733
2014 Term 10 15 23 22 18 3 10 46 28 2007
2014 Casual 9 10 18 21 26 6 10 57 22 254
2014 Student 2 9 16 23 33 3 14 68 13 174
2014 Governor-in-council appointment 14 4 4 11 47 6 15 74 22 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 15 25 25 18 5 3 48 25 14481
2020 Term 4 9 14 20 30 17 7 65 17 3731
2020 Casual 2 8 13 21 28 19 9 69 13 455
2019 Indeterminate (permanent) 12 20 27 22 13 3 3 38 34 12408
2019 Term 11 16 22 20 21 7 4 45 30 2816
2019 Casual 4 8 18 25 31 9 6 65 14 298
2019 Student 4 4 15 22 34 12 8 70 11 269
2018 Indeterminate (permanent) 14 21 29 20 11 2 3 32 38 11211
2018 Term 11 17 22 20 19 7 4 44 32 2761
2018 Casual 5 9 16 23 30 8 8 63 17 313
2018 Student 4 13 15 20 33 9 6 63 20 221
2017 Indeterminate (permanent) 13 21 28 19 11 3 5 33 36 11642
2017 Term 11 15 21 16 19 8 9 43 31 3385
2017 Casual 8 13 17 17 21 12 12 50 28 387
2017 Student 5 8 12 17 34 12 11 67 17 258
2014 Indeterminate (permanent) 12 18 27 23 11 3 5 37 33 12718
2014 Term 12 16 22 18 17 7 7 42 33 2007
2014 Casual 13 18 19 18 15 9 8 40 37 254
2014 Student 6 8 13 17 30 15 12 64 19 173
2014 Governor-in-council appointment 6 15 11 10 22 18 18 50 33 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 22 33 17 10 2 2 28 37 14521
2020 Term 7 15 27 22 20 6 4 46 24 3741
2020 Casual 3 9 27 20 25 10 7 54 14 451
2019 Indeterminate (permanent) 16 25 32 15 8 2 2 23 43 12441
2019 Term 11 18 30 19 15 3 3 37 31 2821
2019 Casual 6 10 23 27 26 5 3 58 17 299
2019 Student 8 11 22 21 27 6 5 53 22 268
2018 Indeterminate (permanent) 19 26 31 13 6 2 2 20 48 11276
2018 Term 10 19 32 18 14 4 3 35 31 2779
2018 Casual 6 14 20 22 25 6 6 54 23 318
2018 Student 9 14 22 17 26 8 4 49 27 223
2017 Indeterminate (permanent) 18 26 32 12 6 2 4 20 46 11649
2017 Term 10 18 31 16 14 5 7 34 31 3385
2017 Casual 7 11 26 19 19 5 12 46 22 388
2017 Student 9 9 22 17 28 7 10 53 21 260
2014 Indeterminate (permanent) 19 27 32 12 5 2 3 18 49 12729
2014 Term 12 19 31 16 12 5 6 32 34 2006
2014 Casual 8 17 30 16 15 7 7 36 29 253
2014 Student 6 13 23 23 20 9 8 51 22 173
2014 Governor-in-council appointment 3 11 32 11 22 7 15 42 17 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 19 39 23 11 1 1 34 26 14568
2020 Term 4 13 34 26 18 2 2 46 19 3746
2020 Casual 3 9 25 31 24 4 4 59 13 457
2019 Indeterminate (permanent) 12 22 35 20 9 1 1 30 35 12473
2019 Term 8 18 34 23 14 1 2 38 27 2823
2019 Casual 4 11 30 27 23 1 3 53 16 298
2019 Student 7 15 32 21 19 2 4 42 24 267

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 39 18 14 5 2 0 62 20 14477
2020 Term 37 35 13 7 2 5 0 77 9 3735
2020 Casual 40 36 10 4 1 8 1 83 5 452
2019 Indeterminate (permanent) 14 36 22 18 8 2 0 50 27 12428
2019 Term 24 37 18 11 6 3 0 64 18 2811
2019 Casual 33 36 14 6 2 9 1 76 9 295
2019 Student 31 36 17 8 3 5 1 71 11 271

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 28 9 7 4 2 0 80 11 14564
2020 Term 63 22 6 3 2 4 1 89 5 3749
2020 Casual 65 21 7 2 1 4 1 90 3 454
2019 Indeterminate (permanent) 46 29 9 8 6 1 0 76 15 12445
2019 Term 53 28 8 6 4 1 0 82 10 2822
2019 Casual 65 23 5 4 1 1 0 90 6 297
2019 Student 58 29 6 4 2 1 0 88 6 269
2018 Indeterminate (permanent) 40 33 10 10 7 1 0 74 16 11226
2018 Term 50 29 8 7 4 1 0 81 11 2774
2018 Casual 58 23 6 6 3 3 0 84 9 316
2018 Student 54 29 8 6 2 0 0 84 8 221
2017 Indeterminate (permanent) 43 31 9 9 7 1 0 75 16 11686
2017 Term 53 27 8 6 4 2 0 82 10 3402
2017 Casual 60 24 5 4 4 2 0 86 8 390
2017 Student 57 27 7 5 2 0 2 86 7 260
2014 Indeterminate (permanent) 41 31 10 10 7 1 0 73 17 12749
2014 Term 52 27 7 8 5 1 0 80 12 2009
2014 Casual 58 27 6 7 1 0 1 86 8 256
2014 Student 62 22 7 3 2 2 0 86 6 174
2014 Governor-in-council appointment 67 11 7 0 0 7 7 91 0 28

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 6 4 2 1 0 87 6 14516
2020 Term 69 22 4 2 1 2 1 93 3 3740
2020 Casual 69 20 5 3 0 1 1 92 3 453
2019 Indeterminate (permanent) 48 34 7 7 3 0 0 82 10 12438
2019 Term 55 31 5 6 2 0 0 86 8 2822
2019 Casual 69 22 4 4 1 0 1 91 5 297
2019 Student 71 21 4 3 2 0 0 92 4 273
2018 Indeterminate (permanent) 44 38 8 6 3 0 0 82 10 11236
2018 Term 54 33 6 5 1 0 0 88 6 2775
2018 Casual 65 25 3 4 1 1 0 91 5 315
2018 Student 64 26 5 2 2 1 0 91 4 222
2017 Indeterminate (permanent) 40 41 8 7 4 0 0 81 10 11683
2017 Term 52 35 6 4 2 0 0 88 6 3396
2017 Casual 62 27 6 3 2 0 0 89 5 388
2017 Student 66 24 5 3 0 0 1 92 3 259
2014 Indeterminate (permanent) 37 43 9 7 3 0 0 80 11 12750
2014 Term 46 38 8 6 2 0 0 84 8 2009
2014 Casual 60 30 6 2 2 0 0 90 4 256
2014 Student 60 30 3 4 1 0 1 92 5 174
2014 Governor-in-council appointment 75 14 0 4 0 0 7 96 4 28

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 34 12 4 2 2 1 81 6 14473
2020 Term 49 27 12 2 1 5 3 83 4 3725
2020 Casual 55 23 11 1 1 4 4 85 2 456
2019 Indeterminate (permanent) 39 36 14 5 3 2 0 77 9 12476
2019 Term 41 33 16 4 2 3 1 77 6 2822
2019 Casual 55 27 10 3 0 2 2 85 4 298
2019 Student 57 27 10 3 1 2 0 86 4 273
2018 Indeterminate (permanent) 35 40 15 5 3 2 1 77 8 11270
2018 Term 36 37 16 4 2 3 2 77 6 2779
2018 Casual 52 31 9 3 1 3 2 87 4 316
2018 Student 51 33 8 3 0 3 2 88 4 222

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 38 12 6 3 2 0 78 10 14522
2020 Term 54 30 8 3 2 3 0 87 5 3730
2020 Casual 54 29 8 2 1 4 1 88 4 452
2019 Indeterminate (permanent) 34 39 13 7 4 2 0 75 12 12435
2019 Term 47 34 10 5 3 2 0 82 8 2810
2019 Casual 57 33 5 2 1 2 0 92 3 295
2019 Student 52 33 8 4 1 1 0 86 5 272
2018 Indeterminate (permanent) 39 38 12 5 3 2 0 79 9 11255
2018 Term 54 32 8 3 2 1 0 88 4 2779
2018 Casual 64 29 4 1 1 0 0 94 2 316
2018 Student 62 31 3 2 0 1 0 94 3 221
2017 Indeterminate (permanent) 36 42 11 6 3 2 0 80 9 11675
2017 Term 53 32 8 3 2 2 0 87 5 3396
2017 Casual 58 33 3 2 1 2 1 93 3 390
2017 Student 57 32 5 3 0 2 0 92 3 258
2014 Indeterminate (permanent) 34 39 14 6 4 3 0 76 10 12751
2014 Term 49 32 8 5 2 3 0 84 7 2009
2014 Casual 54 34 5 2 2 3 0 91 4 256
2014 Student 64 25 4 2 1 4 0 92 4 174
2014 Governor-in-council appointment 65 17 7 0 0 11 0 92 0 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 35 13 4 2 4 0 80 7 14534
2020 Term 57 25 8 2 1 6 1 87 3 3743
2020 Casual 52 25 10 2 1 8 2 85 3 454
2019 Indeterminate (permanent) 42 36 13 4 3 3 0 80 7 12448
2019 Term 53 30 9 3 2 2 1 85 5 2809
2019 Casual 61 26 5 1 1 4 1 92 2 299
2019 Student 58 25 8 3 2 3 1 86 6 272
2018 Indeterminate (permanent) 41 37 13 4 3 2 0 80 6 11261
2018 Term 54 31 9 2 1 2 0 87 4 2776
2018 Casual 58 27 8 4 1 1 2 87 5 316
2018 Student 55 29 7 4 1 4 1 88 5 221
2017 Indeterminate (permanent) 37 37 15 4 3 4 1 78 7 11673
2017 Term 51 31 10 3 2 3 1 85 5 3399
2017 Casual 52 26 9 3 1 7 2 86 4 389
2017 Student 49 29 11 3 0 5 2 84 3 259
2014 Indeterminate (permanent) 37 36 15 4 3 5 1 77 7 12741
2014 Term 49 30 11 3 2 4 0 83 5 2009
2014 Casual 52 28 7 1 2 9 2 89 4 256
2014 Student 56 25 8 3 1 6 1 88 4 174
2014 Governor-in-council appointment 43 3 7 0 0 40 7 86 0 28

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 8 4 2 0 0 86 6 14549
2020 Term 73 21 3 1 1 1 0 95 2 3752
2020 Casual 76 18 3 1 0 1 1 95 2 456
2019 Indeterminate (permanent) 46 35 10 5 3 0 0 82 8 12479
2019 Term 62 28 6 2 2 0 0 90 4 2816
2019 Casual 74 21 3 1 0 0 0 96 1 297
2019 Student 70 24 3 1 1 0 0 95 2 274
2018 Indeterminate (permanent) 44 37 10 5 3 0 0 82 8 11245
2018 Term 60 30 6 2 2 0 0 91 3 2773
2018 Casual 73 22 3 1 1 0 0 95 1 318
2018 Student 69 29 1 1 0 0 0 98 1 221
2017 Indeterminate (permanent) 41 40 9 5 3 0 0 82 9 11702
2017 Term 60 30 6 2 1 0 0 91 3 3405
2017 Casual 68 25 3 2 1 0 0 94 3 390
2017 Student 74 21 3 1 1 0 0 95 2 259
2014 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 12742
2014 Term 56 29 8 3 3 0 0 86 6 2010
2014 Casual 64 30 2 1 1 1 0 96 2 256
2014 Student 75 19 4 1 1 0 0 94 2 174
2014 Governor-in-council appointment 84 13 0 4 0 0 0 96 4 28

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 23 12 4 4 7 3 78 9 14573
2020 Term 50 19 11 2 3 9 5 81 6 3759
2020 Casual 52 17 11 2 3 11 4 81 6 457

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 32 16 5 2 6 1 75 8 14594
2020 Term 50 26 11 2 1 9 1 84 4 3755
2020 Casual 45 23 12 3 1 14 2 81 4 456

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 31 11 6 4 4 2 79 10 14529
2020 Term 56 26 8 3 2 4 2 87 5 3739
2020 Casual 58 24 8 1 1 4 4 89 2 455

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 5 26 13 41 13 1 8 63 297

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 30 18 8 4 8 5 65 14 14583
2020 Term 33 23 17 3 2 13 9 71 7 3751
2020 Casual 35 24 15 2 1 14 9 76 5 456
2019 Indeterminate (permanent) 27 29 17 10 7 6 3 62 19 12461
2019 Term 34 26 16 7 5 8 5 68 14 2824
2019 Casual 38 27 12 2 2 9 10 80 5 299
2019 Student 41 22 9 5 4 8 11 78 11 273
2018 Indeterminate (permanent) 20 32 20 10 8 6 3 58 20 11267
2018 Term 26 28 20 7 5 9 5 63 14 2775
2018 Casual 36 24 14 6 2 13 5 74 10 313
2018 Student 29 29 12 4 1 14 11 77 7 222
2017 Indeterminate (permanent) 24 31 16 11 8 6 4 62 21 11691
2017 Term 33 26 14 8 5 8 6 69 14 3402
2017 Casual 36 22 11 6 4 9 12 73 12 389
2017 Student 36 26 9 6 2 6 16 79 10 260
2014 Indeterminate (permanent) 25 31 17 10 8 4 3 62 20 12753
2014 Term 33 28 15 7 6 6 4 69 15 2009
2014 Casual 31 28 11 6 3 11 10 75 11 256
2014 Student 39 26 9 6 2 9 8 79 10 174
2014 Governor-in-council appointment 25 11 10 4 0 17 33 73 7 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 38 12 7 3 2 1 76 11 14559
2020 Term 45 33 9 5 3 3 2 82 8 3747
2020 Casual 48 29 10 4 1 4 4 84 6 452
2019 Indeterminate (permanent) 32 38 14 8 4 2 1 73 13 12463
2019 Term 40 35 10 8 4 2 1 77 12 2822
2019 Casual 47 37 6 4 1 3 3 89 5 297
2019 Student 39 33 11 7 3 4 3 77 11 274
2018 Indeterminate (permanent) 32 40 13 8 5 2 1 74 13 11274
2018 Term 37 38 11 7 4 2 1 77 11 2771
2018 Casual 45 31 10 6 3 4 2 80 10 317
2018 Student 36 33 13 9 4 2 3 72 15 223
2017 Indeterminate (permanent) 35 39 11 7 4 3 1 77 12 11678
2017 Term 41 34 10 7 3 4 1 79 10 3396
2017 Casual 45 31 9 6 3 3 4 82 9 388
2017 Student 43 32 7 8 4 4 3 80 12 260
2014 Indeterminate (permanent) 35 41 10 7 3 2 1 78 11 12753
2014 Term 43 36 9 6 3 3 1 82 9 2011
2014 Casual 45 34 6 4 4 4 3 84 9 255
2014 Student 48 19 11 10 3 6 3 74 14 174
2014 Governor-in-council appointment 69 14 6 4 0 0 7 89 4 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 15 5 3 2 0 77 7 14533
2020 Term 55 29 10 2 1 3 0 87 3 3743
2020 Casual 52 31 10 1 1 4 1 88 1 454
2019 Indeterminate (permanent) 32 38 18 7 4 2 0 72 11 12443
2019 Term 45 35 12 4 3 1 0 81 7 2819
2019 Casual 51 36 8 2 0 4 0 90 2 299
2019 Student 48 34 12 3 1 2 0 83 4 273
2018 Indeterminate (permanent) 30 39 18 7 4 1 0 70 11 11235
2018 Term 43 38 12 4 2 1 0 81 6 2764
2018 Casual 50 34 11 2 1 1 1 85 4 319
2018 Student 43 36 14 5 1 1 0 80 5 222

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 25 19 12 10 10 2 55 24 14554
2020 Term 38 24 14 6 3 13 2 72 11 3748
2020 Casual 41 20 16 3 2 12 6 75 6 452
2019 Indeterminate (permanent) 18 24 20 14 13 9 2 48 30 12469
2019 Term 28 25 18 9 8 10 2 59 20 2826
2019 Casual 40 21 12 4 1 12 10 79 6 296
2019 Student 36 24 12 7 3 9 8 73 12 274
2018 Indeterminate (permanent) 16 24 20 15 14 9 2 45 32 11269
2018 Term 25 26 19 11 7 11 1 58 20 2778
2018 Casual 34 25 12 5 3 12 9 75 10 317
2018 Student 34 28 14 5 2 13 5 74 8 222
2017 Indeterminate (permanent) 17 24 18 15 14 10 3 46 34 11676
2017 Term 24 24 16 10 9 14 3 58 23 3394
2017 Casual 28 20 9 7 6 15 15 69 18 386
2017 Student 32 20 9 6 5 19 9 71 16 257
2014 Indeterminate (permanent) 15 23 18 16 16 10 2 43 37 12751
2014 Term 21 25 16 13 11 13 2 54 28 2011
2014 Casual 22 21 14 8 3 20 12 63 17 256
2014 Student 33 19 13 5 6 17 7 68 14 174
2014 Governor-in-council appointment 29 10 4 4 3 18 33 80 13 28

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 44 3 8 2 0 0 87 10 14602
2020 Term 56 35 2 5 1 0 0 92 6 3758
2020 Casual 60 32 3 5 1 0 0 92 5 459

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 37 7 8 2 0 1 83 10 14578
2020 Term 56 31 6 5 2 0 0 87 7 3756
2020 Casual 52 37 6 4 1 0 1 89 5 457
2019 Indeterminate (permanent) 39 36 7 12 6 0 0 75 18 12485
2019 Term 46 35 7 10 3 0 0 80 13 2825
2019 Casual 57 32 4 5 2 0 0 89 7 298
2019 Student 61 24 6 6 2 0 0 86 8 272
2017 Indeterminate (permanent) 35 35 7 13 9 0 0 71 22 11699
2017 Term 45 35 7 9 3 0 0 80 13 3405
2017 Casual 52 32 6 7 4 0 0 83 11 390
2017 Student 56 29 8 4 1 0 0 86 5 260
2014 Indeterminate (permanent) 34 36 8 13 9 0 0 70 22 12747
2014 Term 42 36 8 10 4 0 0 78 14 2008
2014 Casual 50 35 7 5 4 0 0 85 9 256
2014 Student 55 27 9 6 3 0 0 82 10 174
2014 Governor-in-council appointment 68 17 4 7 4 0 0 85 11 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 36 8 7 2 0 0 83 9 14475
2020 Term 57 31 6 4 2 0 0 88 6 3732
2020 Casual 60 29 5 3 1 0 0 90 5 457
2019 Indeterminate (permanent) 42 37 9 7 3 0 0 80 11 12397
2019 Term 48 36 8 6 2 0 0 84 8 2811
2019 Casual 60 32 4 2 1 1 1 93 3 297
2019 Student 61 29 7 3 0 0 0 90 3 269
2017 Indeterminate (permanent) 41 39 9 8 3 0 0 80 11 11673
2017 Term 49 35 8 6 2 0 0 85 8 3395
2017 Casual 57 29 8 3 2 0 1 87 5 388
2017 Student 60 29 7 2 1 0 1 90 3 260
2014 Indeterminate (permanent) 35 41 10 9 4 0 0 76 14 12742
2014 Term 41 37 11 8 3 0 0 78 11 2009
2014 Casual 52 34 8 4 2 0 0 86 6 255
2014 Student 58 27 8 5 2 0 1 85 6 174
2014 Governor-in-council appointment 58 24 4 4 7 0 4 85 11 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 16 2 1 1 0 0 95 3 14531
2020 Term 88 9 1 1 1 0 0 97 2 3743
2020 Casual 88 10 0 1 1 0 0 98 2 458
2017 Indeterminate (permanent) 69 23 3 2 1 1 1 93 3 11684
2017 Term 83 13 1 1 0 0 0 97 2 3398
2017 Casual 81 14 1 2 1 1 1 96 3 389
2017 Student 82 13 3 1 0 0 1 96 1 259
2014 Indeterminate (permanent) 67 24 4 3 1 0 1 92 4 12752
2014 Term 78 17 2 1 1 0 1 96 2 2009
2014 Casual 81 14 2 2 1 0 0 96 2 256
2014 Student 82 13 2 1 2 0 1 95 3 174
2014 Governor-in-council appointment 91 0 6 0 3 0 0 91 3 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 19 10 4 4 14 5 77 10 14589
2020 Term 48 10 6 3 3 25 5 83 9 3760
2020 Casual 50 14 6 2 3 18 7 86 6 457
2019 Indeterminate (permanent) 41 19 11 6 6 14 5 73 14 12498
2019 Term 41 12 6 5 7 23 6 75 16 2827
2019 Casual 50 15 6 5 1 20 2 84 8 297
2019 Student 54 13 7 5 5 13 2 79 12 274

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 14610
2020 Term 6 94 3760
2020 Casual 2 98 458
2019 Indeterminate (permanent) 14 86 12484
2019 Term 11 89 2830
2019 Casual 7 93 298
2019 Student 7 93 273
2018 Indeterminate (permanent) 14 86 11313
2018 Term 11 89 2795
2018 Casual 6 94 318
2018 Student 5 95 222

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 1466
2020 Term 55 45 209
2019 Indeterminate (permanent) 48 52 1727
2019 Term 66 34 296
2019 Casual 50 50 19
2019 Student 53 47 19
2018 Indeterminate (permanent) 47 53 1611
2018 Term 58 42 304
2018 Casual 61 39 19
2018 Student 42 58 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 1466
2020 Term 43 57 209
2019 Indeterminate (permanent) 61 39 1727
2019 Term 35 65 296
2019 Casual 40 60 19
2019 Student 26 74 19
2018 Indeterminate (permanent) 60 40 1611
2018 Term 46 54 304

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1466
2020 Term 3 97 209
2019 Indeterminate (permanent) 8 92 1727
2019 Term 2 98 296
2019 Casual 0 100 19
2019 Student 0 100 19
2018 Indeterminate (permanent) 6 94 1611
2018 Casual 0 100 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 209
2020 Casual 0 100 10
2019 Term 0 100 296
2018 Term 0 100 304
2018 Casual 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1466
2020 Term 3 97 209
2019 Indeterminate (permanent) 5 95 1727
2019 Term 3 97 296
2018 Indeterminate (permanent) 4 96 1611
2018 Term 5 95 304

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1466
2020 Term 18 82 209
2019 Indeterminate (permanent) 13 87 1727
2019 Term 18 82 296
2018 Indeterminate (permanent) 15 85 1611
2018 Term 20 80 304

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 1466
2020 Term 4 96 209
2019 Indeterminate (permanent) 4 96 1727
2019 Term 3 97 296
2018 Indeterminate (permanent) 4 96 1611
2018 Term 4 96 304

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 39 61 1466
2020 Term 35 65 209
2019 Indeterminate (permanent) 41 59 1704
2019 Term 35 65 291
2019 Casual 37 63 19
2019 Student 26 74 19
2018 Indeterminate (permanent) 43 57 1612
2018 Term 37 63 304

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 1466
2020 Term 28 72 209
2019 Indeterminate (permanent) 39 61 1704
2019 Term 32 68 291
2019 Casual 27 73 19
2019 Student 32 68 19
2018 Indeterminate (permanent) 39 61 1612
2018 Term 31 69 304

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 1466
2020 Term 37 63 209
2019 Indeterminate (permanent) 46 54 1704
2019 Term 37 63 291
2018 Indeterminate (permanent) 46 54 1612
2018 Term 35 65 304

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 1466
2020 Term 42 58 209
2019 Indeterminate (permanent) 41 59 1704
2019 Term 38 62 291
2019 Casual 39 61 19
2019 Student 0 100 19
2018 Indeterminate (permanent) 40 60 1612
2018 Term 34 66 304

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 1466
2020 Term 23 77 209
2019 Indeterminate (permanent) 26 74 1704
2019 Term 18 82 291
2018 Indeterminate (permanent) 27 73 1612
2018 Term 22 78 304

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 1466
2020 Term 58 42 209
2019 Indeterminate (permanent) 54 46 1704
2019 Term 56 44 291
2019 Casual 52 48 19
2019 Student 63 37 19
2018 Indeterminate (permanent) 56 44 1612
2018 Term 57 43 304

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 1466
2020 Term 28 72 209
2019 Indeterminate (permanent) 34 66 1704
2019 Term 31 69 291
2018 Indeterminate (permanent) 36 64 1612
2018 Term 32 68 304

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 1466
2020 Casual 0 100 10
2019 Indeterminate (permanent) 1 99 1704
2019 Casual 0 100 19
2018 Indeterminate (permanent) 1 99 1612
2018 Casual 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1466
2020 Term 10 90 209
2019 Indeterminate (permanent) 8 92 1704
2019 Term 14 86 291
2018 Indeterminate (permanent) 8 92 1612
2018 Term 13 87 304

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1466
2020 Term 13 87 209
2019 Indeterminate (permanent) 12 88 1704
2019 Term 9 91 291
2018 Indeterminate (permanent) 11 89 1612
2018 Term 14 86 304

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 1466
2020 Term 36 64 209
2019 Indeterminate (permanent) 48 52 1704
2019 Term 42 58 291
2019 Casual 35 65 19
2019 Student 47 53 19
2018 Indeterminate (permanent) 47 53 1612
2018 Term 43 57 304

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 1466
2020 Term 24 76 209
2019 Indeterminate (permanent) 24 76 1704
2019 Term 24 76 291
2018 Indeterminate (permanent) 26 74 1612
2018 Term 22 78 304

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 1466
2020 Term 15 85 209
2019 Indeterminate (permanent) 16 84 1704
2019 Term 17 83 291
2018 Indeterminate (permanent) 18 82 1612
2018 Term 17 83 304

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 1466
2020 Term 42 58 209
2019 Indeterminate (permanent) 53 47 1696
2019 Term 57 43 287
2019 Casual 52 48 19
2019 Student 39 61 18
2018 Indeterminate (permanent) 54 46 1610
2018 Term 49 51 304
2018 Casual 46 54 19
2018 Student 42 58 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 27 73 1466
2020 Term 24 76 209
2019 Indeterminate (permanent) 26 74 1696
2019 Term 23 77 287
2018 Indeterminate (permanent) 28 72 1610
2018 Term 23 77 304

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1466
2020 Term 5 95 209
2019 Indeterminate (permanent) 6 94 1696
2019 Term 6 94 287
2018 Indeterminate (permanent) 5 95 1610
2018 Term 4 96 304
2018 Casual 0 100 19
2018 Student 0 100 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 1466
2020 Term 19 81 209
2019 Indeterminate (permanent) 21 79 1696
2019 Term 15 85 287
2019 Casual 0 100 19
2019 Student 0 100 18
2018 Indeterminate (permanent) 23 77 1610
2018 Term 19 81 304

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1466
2020 Term 10 90 209
2019 Indeterminate (permanent) 11 89 1696
2019 Term 10 90 287
2018 Indeterminate (permanent) 10 90 1610
2018 Term 6 94 304

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 1466
2020 Term 4 96 209
2019 Indeterminate (permanent) 6 94 1696
2019 Term 6 94 287
2018 Indeterminate (permanent) 7 93 1610
2018 Term 3 97 304

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 1466
2020 Term 12 88 209
2019 Indeterminate (permanent) 14 86 1696
2019 Term 14 86 287
2018 Indeterminate (permanent) 13 87 1610
2018 Term 13 87 304

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1466
2020 Term 12 88 209
2019 Indeterminate (permanent) 12 88 1696
2019 Term 8 92 287
2018 Indeterminate (permanent) 12 88 1610
2018 Term 9 91 304

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 1466
2020 Term 33 67 209
2019 Indeterminate (permanent) 25 75 1696
2019 Term 26 74 287
2018 Indeterminate (permanent) 25 75 1610
2018 Term 30 70 304

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1351
2020 Term 20 80 201
2019 Indeterminate (permanent) 12 88 1589
2019 Term 17 83 268
2018 Indeterminate (permanent) 11 89 1496
2018 Term 17 83 296

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 1351
2020 Term 28 72 201
2019 Indeterminate (permanent) 18 82 1589
2019 Term 29 71 268
2018 Indeterminate (permanent) 18 82 1496
2018 Term 23 77 296
2018 Casual 47 53 18
2018 Student 42 58 12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1351
2020 Term 13 87 201
2019 Indeterminate (permanent) 11 89 1589
2019 Term 14 86 268
2018 Indeterminate (permanent) 10 90 1496
2018 Term 15 85 296

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1351
2020 Term 9 91 201
2019 Indeterminate (permanent) 8 92 1589
2019 Term 7 93 268
2018 Indeterminate (permanent) 8 92 1496
2018 Term 5 95 296

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 1351
2020 Term 13 87 201
2019 Indeterminate (permanent) 12 88 1589
2019 Term 10 90 268
2018 Indeterminate (permanent) 10 90 1496
2018 Term 13 87 296

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1351
2020 Term 13 87 201
2019 Indeterminate (permanent) 10 90 1589
2019 Term 10 90 268
2018 Indeterminate (permanent) 10 90 1496
2018 Term 7 93 296

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 1351
2020 Term 9 91 201
2019 Indeterminate (permanent) 10 90 1589
2019 Term 6 94 268
2018 Indeterminate (permanent) 11 89 1496
2018 Term 6 94 296

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1351
2020 Term 20 80 201
2019 Indeterminate (permanent) 10 90 1589
2019 Term 16 84 268
2018 Indeterminate (permanent) 9 91 1496
2018 Term 21 79 296

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 1351
2020 Term 15 85 201
2019 Indeterminate (permanent) 15 85 1589
2019 Term 14 86 268
2018 Indeterminate (permanent) 12 88 1496
2018 Term 16 84 296

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 1351
2020 Term 25 75 201
2019 Indeterminate (permanent) 31 69 1589
2019 Term 25 75 268
2018 Indeterminate (permanent) 28 72 1496
2018 Term 28 72 296

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 1351
2020 Term 8 92 201
2019 Indeterminate (permanent) 9 91 1589
2019 Term 9 91 268
2018 Indeterminate (permanent) 9 91 1496
2018 Term 6 94 296

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 1351
2020 Term 39 61 201
2019 Indeterminate (permanent) 48 52 1589
2019 Term 41 59 268
2018 Indeterminate (permanent) 44 56 1496
2018 Term 48 52 296

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 1351
2019 Indeterminate (permanent) 2 98 1589
2018 Indeterminate (permanent) 1 99 1496
2018 Casual 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 1351
2020 Term 44 56 201
2019 Indeterminate (permanent) 53 47 1589
2019 Term 38 62 268
2018 Indeterminate (permanent) 53 47 1496
2018 Term 44 56 296

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 1351
2020 Term 5 95 201
2019 Indeterminate (permanent) 4 96 1589
2019 Term 2 98 268
2018 Indeterminate (permanent) 4 96 1496
2018 Term 5 95 296

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 1351
2020 Term 19 81 201
2019 Indeterminate (permanent) 15 85 1589
2019 Term 12 88 268
2018 Indeterminate (permanent) 14 86 1496
2018 Term 15 85 296

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 16 17 6 5 30 7 56 17 14577
2020 Term 28 11 12 2 1 35 12 73 6 3757
2020 Casual 30 9 10 1 0 38 11 77 3 455
2019 Indeterminate (permanent) 16 16 20 7 7 26 7 48 22 12495
2019 Term 23 15 16 5 4 27 10 60 14 2828
2019 Casual 29 11 10 2 1 26 19 75 7 298
2019 Student 21 16 11 3 2 30 17 71 9 274
2018 Indeterminate (permanent) 14 17 23 6 7 26 6 46 20 11280
2018 Term 22 15 20 4 3 29 9 58 11 2786
2018 Casual 32 10 13 2 4 28 13 70 9 316
2018 Student 23 14 11 2 1 32 17 73 5 221
2017 Indeterminate (permanent) 14 17 20 7 8 27 8 47 23 11702
2017 Term 20 13 16 3 3 31 13 60 12 3402
2017 Casual 26 11 11 3 2 31 17 71 8 390
2017 Student 21 12 9 2 1 35 20 73 7 260
2014 Indeterminate (permanent) 12 17 21 7 6 29 8 46 21 12754
2014 Term 19 12 16 4 4 32 13 55 15 2010
2014 Casual 14 14 12 1 1 39 19 66 5 256
2014 Student 22 10 5 2 1 41 19 80 7 174
2014 Governor-in-council appointment 14 4 3 0 0 57 23 87 0 27

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 30 16 5 4 9 1 72 10 14571
2020 Term 52 22 9 2 1 12 2 86 3 3756
2020 Casual 50 20 8 1 0 17 3 88 2 456
2019 Indeterminate (permanent) 32 31 17 6 5 8 1 69 12 12506
2019 Term 45 28 10 4 3 8 1 81 8 2829
2019 Casual 52 24 7 2 1 10 5 88 3 297
2019 Student 42 33 7 4 3 9 3 85 7 273
2018 Indeterminate (permanent) 27 32 20 7 5 9 1 65 13 11277
2018 Term 40 30 15 4 2 8 1 77 6 2794
2018 Casual 49 23 10 1 1 14 2 85 3 317
2018 Student 40 27 12 3 2 14 3 80 5 221
2017 Indeterminate (permanent) 26 31 18 7 6 11 1 65 15 11680
2017 Term 38 28 14 3 2 13 2 77 7 3398
2017 Casual 41 26 10 2 1 15 4 83 4 385
2017 Student 42 25 10 3 0 15 4 83 4 258
2014 Indeterminate (permanent) 21 30 21 6 5 15 1 61 14 12754
2014 Term 33 25 16 4 3 16 2 71 9 2010
2014 Casual 31 29 12 2 0 23 3 81 3 256
2014 Student 39 20 5 1 1 29 4 89 3 174
2014 Governor-in-council appointment 36 6 3 0 0 40 15 94 0 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 14576
2020 Term 3 97 3758
2020 Casual 1 99 459
2019 Indeterminate (permanent) 8 92 12477
2019 Term 6 94 2824
2019 Casual 4 96 298
2019 Student 7 93 273
2018 Indeterminate (permanent) 8 92 11285
2018 Term 5 95 2787
2018 Casual 2 98 314
2018 Student 5 95 221

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 1010
2020 Term 38 62 114
2019 Indeterminate (permanent) 33 67 971
2019 Term 41 59 157
2019 Casual 47 53 10
2019 Student 28 72 18
2018 Indeterminate (permanent) 36 64 876
2018 Term 38 62 126

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 81 19 1010
2020 Term 62 38 114
2019 Indeterminate (permanent) 79 21 971
2019 Term 63 37 157
2018 Indeterminate (permanent) 78 22 876
2018 Term 65 35 126

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1010
2020 Term 0 100 114
2019 Indeterminate (permanent) 4 96 971
2019 Term 5 95 157
2019 Casual 0 100 10
2019 Student 0 100 18
2018 Indeterminate (permanent) 2 98 876
2018 Student 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 114
2019 Term 0 100 157
2019 Student 0 100 18
2018 Term 0 100 126
2018 Student 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1010
2020 Term 5 95 114
2019 Indeterminate (permanent) 7 93 971
2019 Term 6 94 157
2018 Indeterminate (permanent) 6 94 876
2018 Term 6 94 126

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 1010
2020 Term 15 85 114
2019 Indeterminate (permanent) 12 88 971
2019 Term 16 84 157
2018 Indeterminate (permanent) 11 89 876
2018 Term 19 81 126

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1010
2020 Term 13 87 114
2019 Indeterminate (permanent) 7 93 971
2019 Term 11 89 157
2018 Indeterminate (permanent) 7 93 876
2018 Term 11 89 126

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 1010
2020 Term 30 70 114
2019 Indeterminate (permanent) 29 71 951
2019 Term 24 76 154
2018 Indeterminate (permanent) 25 75 873
2018 Term 32 68 126

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 1010
2020 Term 24 76 114
2019 Indeterminate (permanent) 20 80 951
2019 Term 25 75 154
2018 Indeterminate (permanent) 20 80 873
2018 Term 24 76 126

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 1010
2020 Term 16 84 114
2019 Indeterminate (permanent) 18 82 951
2019 Term 11 89 154
2018 Indeterminate (permanent) 14 86 873
2018 Term 19 81 126

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1010
2020 Term 5 95 114
2019 Indeterminate (permanent) 6 94 951
2019 Term 10 90 154
2018 Indeterminate (permanent) 5 95 873
2018 Term 11 89 126

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 1010
2020 Term 24 76 114
2019 Indeterminate (permanent) 29 71 951
2019 Term 22 78 154
2018 Indeterminate (permanent) 28 72 873
2018 Term 28 72 126

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 1010
2020 Term 17 83 114
2019 Indeterminate (permanent) 20 80 951
2019 Term 20 80 154
2018 Indeterminate (permanent) 22 78 873
2018 Term 17 83 126

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 1010
2020 Term 6 94 114
2019 Indeterminate (permanent) 6 94 951
2019 Term 3 97 154
2019 Casual 0 100 10
2019 Student 0 100 17
2018 Indeterminate (permanent) 4 96 873
2018 Term 4 96 126

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 1010
2019 Indeterminate (permanent) 3 97 951
2018 Indeterminate (permanent) 2 98 873

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1010
2020 Term 5 95 114
2019 Indeterminate (permanent) 9 91 951
2019 Term 5 95 154
2019 Casual 0 100 10
2019 Student 0 100 17
2018 Indeterminate (permanent) 9 91 873
2018 Term 4 96 126

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 1010
2020 Term 19 81 114
2019 Indeterminate (permanent) 19 81 951
2019 Term 15 85 154
2018 Indeterminate (permanent) 18 82 873
2018 Term 12 88 126

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 1010
2020 Term 0 100 114
2019 Indeterminate (permanent) 1 99 951
2019 Student 0 100 17
2018 Indeterminate (permanent) 1 99 873
2018 Student 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 1010
2020 Term 26 74 114
2019 Indeterminate (permanent) 22 78 951
2019 Term 17 83 154
2018 Indeterminate (permanent) 24 76 873
2018 Term 16 84 126

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 114
2019 Term 0 100 154
2019 Student 0 100 17
2018 Indeterminate (permanent) 0 100 873
2018 Term 0 100 126

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 1010
2020 Term 18 82 114
2019 Indeterminate (permanent) 19 81 951
2019 Term 20 80 154
2018 Indeterminate (permanent) 17 83 873
2018 Term 22 78 126

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 1010
2020 Term 27 73 114
2019 Indeterminate (permanent) 29 71 941
2019 Term 28 72 154
2018 Indeterminate (permanent) 33 67 877
2018 Term 29 71 126

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 1010
2020 Term 13 87 114
2019 Indeterminate (permanent) 12 88 941
2019 Term 12 88 154
2018 Indeterminate (permanent) 16 84 877
2018 Term 11 89 126

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1010
2019 Indeterminate (permanent) 3 97 941
2019 Term 5 95 154
2019 Casual 0 100 10
2019 Student 0 100 17
2018 Indeterminate (permanent) 4 96 877
2018 Student 0 100 11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 1010
2020 Term 19 81 114
2019 Indeterminate (permanent) 17 83 941
2019 Term 17 83 154
2019 Casual 0 100 10
2019 Student 0 100 17
2018 Indeterminate (permanent) 19 81 877
2018 Term 20 80 126

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1010
2019 Indeterminate (permanent) 5 95 941
2019 Term 4 96 154
2018 Indeterminate (permanent) 4 96 877
2018 Student 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1010
2020 Term 5 95 114
2019 Indeterminate (permanent) 6 94 941
2019 Term 6 94 154
2019 Casual 0 100 10
2019 Student 0 100 17
2018 Indeterminate (permanent) 7 93 877
2018 Term 5 95 126

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1010
2020 Term 10 90 114
2019 Indeterminate (permanent) 10 90 941
2019 Term 12 88 154
2018 Indeterminate (permanent) 9 91 877
2018 Term 9 91 126

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1010
2020 Term 13 87 114
2019 Indeterminate (permanent) 9 91 941
2019 Term 6 94 154
2018 Indeterminate (permanent) 9 91 877
2018 Term 7 93 126

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 1010
2020 Term 45 55 114
2019 Indeterminate (permanent) 48 52 941
2019 Term 51 49 154
2018 Indeterminate (permanent) 44 56 877
2018 Term 48 52 126

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 943
2020 Term 12 88 108
2019 Indeterminate (permanent) 6 94 825
2019 Term 6 94 139
2018 Indeterminate (permanent) 5 95 817
2018 Term 4 96 120

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 943
2020 Term 23 77 108
2019 Indeterminate (permanent) 15 85 825
2019 Term 27 73 139
2018 Indeterminate (permanent) 10 90 817
2018 Term 18 82 120

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 943
2020 Term 9 91 108
2019 Indeterminate (permanent) 5 95 825
2019 Term 6 94 139
2018 Indeterminate (permanent) 4 96 817
2018 Term 4 96 120

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 943
2020 Term 6 94 108
2019 Indeterminate (permanent) 3 97 825
2019 Term 6 94 139
2019 Casual 0 100 10
2019 Student 0 100 16
2018 Indeterminate (permanent) 3 97 817
2018 Student 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 943
2020 Term 6 94 108
2019 Indeterminate (permanent) 3 97 825
2019 Student 0 100 16
2018 Indeterminate (permanent) 3 97 817
2018 Student 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 943
2020 Term 8 92 108
2019 Indeterminate (permanent) 6 94 825
2019 Term 6 94 139
2018 Indeterminate (permanent) 5 95 817
2018 Student 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 943
2020 Term 8 92 108
2019 Indeterminate (permanent) 7 93 825
2019 Term 4 96 139
2018 Indeterminate (permanent) 9 91 817
2018 Term 6 94 120

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 943
2020 Term 23 77 108
2019 Indeterminate (permanent) 10 90 825
2019 Term 16 84 139
2018 Indeterminate (permanent) 12 88 817
2018 Term 20 80 120

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 943
2020 Term 15 85 108
2019 Indeterminate (permanent) 13 87 825
2019 Term 8 92 139
2018 Indeterminate (permanent) 11 89 817
2018 Term 12 88 120

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 943
2020 Term 22 78 108
2019 Indeterminate (permanent) 29 71 825
2019 Term 24 76 139
2019 Casual 0 100 10
2019 Student 31 69 16
2018 Indeterminate (permanent) 28 72 817
2018 Term 29 71 120

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 943
2020 Term 15 85 108
2019 Indeterminate (permanent) 7 93 825
2019 Term 8 92 139
2018 Indeterminate (permanent) 9 91 817
2018 Term 8 92 120

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 943
2020 Term 42 58 108
2019 Indeterminate (permanent) 45 55 825
2019 Term 33 67 139
2019 Casual 0 100 10
2019 Student 50 50 16
2018 Indeterminate (permanent) 46 54 817
2018 Term 51 49 120

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 943
2019 Indeterminate (permanent) 1 99 825
2019 Casual 0 100 10
2018 Indeterminate (permanent) 1 99 817
2018 Student 0 100 11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 58 42 943
2020 Term 41 59 108
2019 Indeterminate (permanent) 63 37 825
2019 Term 56 44 139
2018 Indeterminate (permanent) 60 40 817
2018 Term 60 40 120

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 943
2020 Term 5 95 108
2019 Indeterminate (permanent) 3 97 825
2019 Term 3 97 139
2019 Casual 0 100 10
2019 Student 0 100 16
2018 Indeterminate (permanent) 5 95 817
2018 Student 0 100 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 943
2020 Term 18 82 108
2019 Indeterminate (permanent) 10 90 825
2019 Term 10 90 139
2018 Indeterminate (permanent) 14 86 817
2018 Term 16 84 120

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 16 18 4 3 33 6 60 11 14553
2020 Term 30 12 12 1 1 35 9 75 4 3747
2020 Casual 30 8 13 0 0 39 9 75 0 456
2019 Indeterminate (permanent) 18 15 21 4 4 30 7 53 14 12477
2019 Term 26 14 17 3 2 29 10 64 8 2824
2019 Casual 33 12 10 0 1 28 16 80 3 299
2019 Student 24 16 11 1 2 30 15 74 6 274
2018 Indeterminate (permanent) 16 17 24 4 4 30 6 51 12 11295
2018 Term 24 16 19 2 1 29 8 64 5 2783
2018 Casual 34 11 14 1 1 26 12 74 3 314
2018 Student 28 13 9 1 1 33 15 78 4 223
2017 Indeterminate (permanent) 15 17 21 3 4 32 7 54 12 11701
2017 Term 22 14 15 2 2 33 11 65 7 3396
2017 Casual 24 13 12 2 0 31 17 73 5 390
2017 Student 26 11 8 2 1 33 19 77 7 259
2014 Indeterminate (permanent) 13 16 21 3 3 36 8 51 11 12748
2014 Term 19 15 16 3 2 35 10 63 8 2009
2014 Casual 16 13 11 1 0 43 16 70 4 256
2014 Student 26 11 7 1 2 36 18 80 5 174
2014 Governor-in-council appointment 7 3 3 0 0 55 33 79 0 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 30 16 4 3 10 1 74 8 14584
2020 Term 53 22 9 1 1 12 2 87 3 3748
2020 Casual 53 18 8 1 0 18 3 89 2 458
2019 Indeterminate (permanent) 34 29 18 4 3 11 1 72 8 12474
2019 Term 48 26 11 2 2 9 1 83 5 2820
2019 Casual 55 21 6 0 1 12 4 90 2 297
2019 Student 49 24 9 2 3 11 2 85 5 273
2018 Indeterminate (permanent) 29 32 20 4 4 11 1 68 9 11304
2018 Term 43 28 15 2 1 9 2 80 4 2792
2018 Casual 48 25 9 1 1 14 2 87 3 316
2018 Student 46 22 12 2 1 15 2 82 4 223
2017 Indeterminate (permanent) 29 32 17 4 3 13 2 72 8 11679
2017 Term 42 28 12 2 2 12 2 82 4 3400
2017 Casual 42 25 8 2 0 15 6 86 3 390
2017 Student 44 23 10 2 0 15 5 85 2 260
2014 Indeterminate (permanent) 23 30 19 4 3 19 2 67 8 12743
2014 Term 36 27 13 2 2 18 2 78 5 2010
2014 Casual 35 26 9 1 0 26 3 86 1 256
2014 Student 42 19 6 1 2 25 4 87 4 174
2014 Governor-in-council appointment 29 6 3 0 0 40 22 93 0 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 14524
2020 Term 8 92 3726
2020 Casual 6 94 448

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 14555
2020 Term 11 89 3731
2020 Casual 7 93 451
2019 Indeterminate (permanent) 24 76 12493
2019 Term 20 80 2830
2019 Casual 9 91 298
2019 Student 6 94 272
2017 Indeterminate (permanent) 24 76 11690
2017 Term 19 81 3398
2017 Casual 8 92 387
2017 Student 12 88 260
2014 Indeterminate (permanent) 21 79 12725
2014 Term 14 86 2004
2014 Casual 10 90 253
2014 Student 8 92 173

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 53 47 2693
2020 Term 48 52 420
2020 Casual 43 57 31

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 81 19 2690
2020 Term 79 21 421
2020 Casual 75 25 31
2019 Indeterminate (permanent) 84 16 2902
2019 Term 85 15 564
2019 Casual 80 20 28
2017 Indeterminate (permanent) 82 18 2771
2017 Term 77 23 636
2017 Casual 81 19 31
2017 Student 57 43 30
2014 Indeterminate (permanent) 77 23 2650
2014 Term 79 21 287
2014 Casual 77 23 25
2014 Student 77 23 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 6 7 3 0 0 84 10 2161
2020 Term 55 28 7 7 1 1 0 84 9 331
2020 Casual 49 33 9 4 0 0 5 87 4 23
2019 Indeterminate (permanent) 47 33 6 10 4 1 0 80 14 2380
2019 Term 48 34 4 10 3 0 1 83 14 468
2019 Casual 62 30 4 0 5 0 0 92 5 22
2017 Indeterminate (permanent) 43 36 6 10 4 1 0 80 14 2260
2017 Term 51 33 6 6 3 1 1 85 9 491
2017 Casual 66 20 8 7 0 0 0 85 7 25
2017 Student 47 47 0 6 0 0 0 94 6 17
2014 Indeterminate (permanent) 44 35 6 10 5 0 0 79 15 2036
2014 Term 50 34 9 5 2 1 0 84 7 225
2014 Casual 78 12 0 11 0 0 0 89 11 19
2014 Student 60 20 0 10 10 0 0 80 20 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 31 8 5 2 2 2 84 7 14592
2020 Term 54 29 8 4 1 2 2 86 6 3754
2020 Casual 54 26 7 3 1 4 6 88 4 453
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 33 14 10 5 3 0 69 16 14537
2020 Term 44 28 13 6 3 5 0 77 9 3745
2020 Casual 45 29 12 2 2 11 1 83 4 455

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 42 11 9 3 1 0 77 11 14597
2020 Term 44 36 9 8 2 1 1 81 10 3759
2020 Casual 52 34 7 2 1 4 1 90 3 457

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 38 13 11 4 1 0 72 15 14516
2020 Term 43 33 11 8 3 1 0 78 11 3744
2020 Casual 54 29 7 3 1 5 1 89 4 457

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 40 18 6 2 1 1 74 8 14467
2020 Term 46 33 12 4 1 1 1 82 6 3732
2020 Casual 50 29 11 3 1 4 2 84 4 448

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 37 13 4 2 2 1 80 6 14542
2020 Term 53 28 12 3 1 2 2 84 4 3747
2020 Casual 55 25 10 1 1 6 2 87 2 455

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 19 5 1 1 6 3 93 2 14575
2020 Term 73 13 4 0 0 6 3 95 1 3752
2020 Casual 75 12 4 1 0 7 2 95 1 452

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 35 8 3 1 1 0 87 5 14539
2020 Term 57 29 6 3 1 2 1 89 4 3742
2020 Casual 51 26 9 3 2 7 2 85 5 455

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 30 9 7 4 1 0 80 11 14531
2020 Term 55 27 8 5 3 1 0 84 8 3742
2020 Casual 59 24 7 4 2 2 2 86 6 454

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 29 9 5 2 1 0 84 8 14564
2020 Term 62 24 7 4 2 1 1 87 6 3750
2020 Casual 63 23 6 3 2 2 1 90 4 457

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 98 2 2898
2020 Term 94 6 110

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 38 17 16 7 0 1 60 23 2846

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 40 11 5 2 1 0 82 7 14561
2020 Term 48 34 9 4 1 2 0 85 6 3747
2020 Casual 44 32 12 2 1 9 1 85 3 455
2019 Indeterminate (permanent) 32 42 14 8 4 1 0 75 12 12451
2019 Term 37 37 13 8 3 2 0 76 11 2824
2019 Casual 44 32 11 4 2 6 1 81 6 296
2019 Student 33 36 16 7 3 4 0 73 11 273
2018 Indeterminate (permanent) 30 42 15 8 4 2 0 73 12 11281
2018 Term 35 39 14 7 3 2 0 76 10 2789
2018 Casual 39 31 12 6 3 9 0 77 10 319
2018 Student 27 39 16 6 3 9 0 73 10 223
2017 Indeterminate (permanent) 28 42 15 8 5 2 0 71 14 11694
2017 Term 30 40 13 8 4 4 0 73 13 3402
2017 Casual 30 32 14 7 4 12 1 71 13 388
2017 Student 23 37 19 8 3 10 1 67 12 258

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 29 11 11 8 1 1 69 20 14552
2020 Term 45 26 11 11 5 2 1 73 16 3746
2020 Casual 48 24 11 8 4 4 1 76 12 451

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 13 4 3 3 1 79 8 14521
2020 Term 54 24 11 3 1 5 2 83 4 3736
2020 Casual 51 23 13 1 1 9 2 83 2 451

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 34 16 10 5 1 0 68 15 14590
2020 Term 46 28 13 6 3 3 1 77 9 3752
2020 Casual 47 35 11 2 2 3 1 85 3 455
2019 Indeterminate (permanent) 22 36 17 14 10 1 0 59 24 12488
2019 Term 29 35 17 12 6 1 0 65 19 2827
2019 Casual 44 37 10 7 2 1 0 82 8 298
2019 Student 33 39 14 7 2 4 0 75 10 274
2018 Indeterminate (permanent) 21 37 18 14 9 2 0 59 24 11293
2018 Term 29 36 16 11 6 2 0 66 18 2786
2018 Casual 43 30 14 5 3 4 0 76 9 319
2018 Student 34 40 10 10 1 4 1 77 12 223
2017 Indeterminate (permanent) 16 39 18 15 10 2 0 56 26 11689
2017 Term 22 39 16 13 7 2 0 63 20 3403
2017 Casual 31 42 13 7 4 3 1 76 11 389
2017 Student 29 45 15 6 2 3 0 76 8 260

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 49 11 10 3 1 0 76 12 2899
2020 Term 25 46 14 13 3 0 0 71 15 109
2019 Indeterminate (permanent) 21 48 13 12 3 1 1 71 16 2547
2019 Term 24 37 11 23 3 1 1 63 26 72

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 22 15 10 12 0 2 62 22 14592
2020 Term 45 20 16 9 9 0 2 66 18 3755
2020 Casual 47 25 12 9 5 0 2 73 15 458

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 27 22 13 12 0 1 53 25 14565
2020 Term 34 27 21 10 7 1 0 61 17 3752
2020 Casual 42 22 19 7 7 1 1 66 14 456
2019 Indeterminate (permanent) 17 23 21 15 22 0 1 40 38 12509
2019 Term 19 24 21 15 19 0 1 44 35 2833
2019 Casual 29 19 22 12 15 1 2 49 28 295
2019 Student 26 23 23 11 16 0 2 50 27 274
2018 Indeterminate (permanent) 15 21 21 16 24 0 2 37 41 11303
2018 Term 17 22 21 16 23 1 1 40 40 2788
2018 Casual 21 28 18 13 17 2 1 51 31 317
2018 Student 21 26 23 14 14 1 1 48 28 221
2017 Indeterminate (permanent) 19 21 19 16 22 0 2 41 39 11677
2017 Term 16 22 19 17 22 0 2 40 41 3404
2017 Casual 19 23 18 14 24 0 1 43 39 390
2017 Student 22 22 19 11 22 0 4 46 34 259

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 25 27 17 12 0 0 44 29 14577
2020 Term 30 28 22 11 6 1 1 60 18 3758
2020 Casual 46 26 18 5 1 2 2 75 7 458
2019 Indeterminate (permanent) 17 27 27 17 12 0 1 44 29 12487
2019 Term 26 28 24 12 7 1 1 56 20 2833
2019 Casual 46 29 15 4 2 1 3 79 6 299
2019 Student 44 28 18 5 2 0 2 74 7 274
2018 Indeterminate (permanent) 14 24 30 18 13 0 1 38 32 11278
2018 Term 24 27 27 14 6 1 2 52 21 2788
2018 Casual 42 29 19 6 1 1 1 73 7 317
2018 Student 42 31 19 5 0 0 2 75 6 222
2017 Indeterminate (permanent) 15 25 28 18 14 0 1 40 32 11682
2017 Term 24 27 25 12 9 1 2 53 21 3399
2017 Casual 39 28 22 6 2 1 3 70 8 390
2017 Student 44 26 20 6 1 0 3 72 7 259

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 27 22 13 9 1 2 55 23 14557
2020 Term 46 23 14 7 4 2 5 74 11 3745
2020 Casual 58 20 12 3 1 2 4 83 4 453
2019 Indeterminate (permanent) 23 28 23 13 9 1 3 54 23 12428
2019 Term 41 23 16 8 6 1 4 68 15 2815
2019 Casual 57 22 8 4 1 1 5 85 6 296
2019 Student 55 24 12 4 1 1 3 82 5 274
2018 Indeterminate (permanent) 19 26 26 15 11 0 3 46 27 11241
2018 Term 36 24 18 10 6 1 6 64 17 2780
2018 Casual 45 28 15 5 2 1 4 76 8 315
2018 Student 54 26 10 5 1 1 3 83 6 221
2017 Indeterminate (permanent) 19 26 24 15 11 1 4 48 27 11658
2017 Term 35 24 17 8 7 1 8 65 17 3392
2017 Casual 46 22 16 3 3 1 8 75 7 388
2017 Student 54 25 9 4 1 1 5 85 5 260

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 25 22 14 11 2 2 52 25 14516
2020 Term 41 23 15 9 6 4 2 67 16 3738
2020 Casual 49 23 11 7 3 4 3 77 11 456
2019 Indeterminate (permanent) 19 25 23 16 15 1 1 45 32 12433
2019 Term 29 25 21 11 11 2 2 56 23 2818
2019 Casual 41 25 15 9 5 2 3 70 14 295
2019 Student 49 20 13 10 6 1 2 71 16 271
2018 Indeterminate (permanent) 17 23 25 18 15 1 2 41 33 11238
2018 Term 30 24 20 13 9 2 3 56 23 2787
2018 Casual 44 24 14 10 5 1 2 70 15 317
2018 Student 46 21 16 9 4 1 3 71 13 221
2017 Indeterminate (permanent) 17 23 24 17 15 1 2 42 33 11685
2017 Term 32 24 18 10 8 3 5 60 20 3398
2017 Casual 37 24 17 11 6 2 3 65 18 389
2017 Student 48 22 13 9 4 0 4 73 14 260

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 22 13 6 5 1 5 76 11 14524
2020 Term 64 17 7 3 1 2 6 88 5 3739
2020 Casual 68 16 6 1 0 1 7 92 2 455
2019 Indeterminate (permanent) 53 21 10 4 3 1 8 81 8 12432
2019 Term 67 15 6 2 1 1 8 90 3 2824
2019 Casual 74 9 5 2 1 1 9 93 2 299
2019 Student 71 12 6 1 2 0 8 90 3 273
2018 Indeterminate (permanent) 48 23 12 5 4 1 8 77 9 11262
2018 Term 61 19 7 2 1 1 9 88 4 2777
2018 Casual 67 15 5 3 0 1 9 91 3 318
2018 Student 70 13 6 2 0 0 9 92 2 221
2017 Indeterminate (permanent) 44 23 12 5 4 1 12 76 10 11667
2017 Term 60 16 7 2 1 1 13 87 4 3397
2017 Casual 61 16 6 1 1 1 14 90 2 389
2017 Student 62 17 7 1 1 1 10 89 3 258

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 28 21 11 9 0 1 58 21 14567
2020 Term 40 27 17 8 6 0 1 68 15 3744
2020 Casual 47 27 15 5 2 1 3 77 8 458
2019 Indeterminate (permanent) 31 29 20 10 9 0 1 61 19 12477
2019 Term 40 27 17 8 7 0 1 68 15 2826
2019 Casual 58 20 11 3 4 1 3 81 7 299
2019 Student 48 22 15 7 6 0 2 72 13 272
2018 Indeterminate (permanent) 26 27 23 12 10 0 1 54 23 11290
2018 Term 36 27 19 9 7 0 2 64 16 2792
2018 Casual 55 21 12 6 3 0 2 78 10 315
2018 Student 45 26 17 9 1 0 3 72 10 220
2017 Indeterminate (permanent) 25 30 23 12 9 0 1 55 21 11660
2017 Term 34 28 20 10 6 0 1 63 17 3394
2017 Casual 50 26 13 6 2 0 4 78 9 388
2017 Student 46 24 16 9 3 1 2 72 12 257

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 24 19 11 10 0 5 58 22 14552
2020 Term 40 22 16 8 6 0 6 67 16 3749
2020 Casual 50 21 14 5 2 1 8 78 7 458

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 32 20 9 5 1 1 65 14 14541
2020 Term 43 29 15 6 3 2 3 76 9 3741
2020 Casual 57 23 9 2 1 3 6 87 3 455
2019 Indeterminate (permanent) 25 34 22 11 6 1 1 60 17 12448
2019 Term 35 31 18 8 5 1 2 68 13 2824
2019 Casual 53 26 8 3 2 2 5 85 6 299
2019 Student 52 25 12 5 3 0 3 80 8 273
2018 Indeterminate (permanent) 21 32 26 11 7 1 2 55 19 11259
2018 Term 33 30 21 7 4 1 3 66 12 2780
2018 Casual 46 28 14 3 2 2 3 79 6 319
2018 Student 39 27 20 7 2 1 4 70 10 220
2017 Indeterminate (permanent) 23 32 22 12 7 1 2 57 20 11658
2017 Term 35 28 20 8 4 1 4 67 12 3390
2017 Casual 50 24 13 5 2 0 6 78 8 389
2017 Student 44 28 16 5 3 1 3 75 8 258

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 30 24 14 9 1 1 52 24 14534
2020 Term 37 29 18 8 5 2 2 68 13 3748
2020 Casual 53 27 10 3 1 2 4 85 4 453
2019 Indeterminate (permanent) 21 32 24 14 8 1 1 54 22 12443
2019 Term 39 30 17 8 3 2 2 71 11 2821
2019 Casual 54 25 10 4 1 2 4 84 5 299
2019 Student 51 24 14 4 2 1 4 78 7 272
2018 Indeterminate (permanent) 18 31 26 15 8 1 1 49 24 11268
2018 Term 35 30 18 8 4 1 3 68 13 2782
2018 Casual 45 29 15 5 2 2 1 77 7 318
2018 Student 45 25 18 6 2 1 3 73 8 221
2017 Indeterminate (permanent) 18 31 25 14 9 1 2 50 24 11650
2017 Term 38 28 17 7 4 2 5 70 12 3390
2017 Casual 42 26 17 7 2 1 5 73 9 387
2017 Student 45 29 15 4 2 2 4 78 6 257

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 30 21 11 7 0 1 61 18 14540
2020 Term 44 28 15 7 5 1 2 74 11 3747
2020 Casual 53 25 12 5 1 1 3 81 6 457
2019 Indeterminate (permanent) 28 32 20 11 7 1 1 61 18 12420
2019 Term 44 26 16 8 3 1 2 72 12 2823
2019 Casual 54 29 7 3 2 2 2 87 6 298
2019 Student 41 27 17 9 3 0 3 70 13 271
2018 Indeterminate (permanent) 24 31 23 12 7 0 1 57 20 11259
2018 Term 39 28 18 7 4 0 3 70 12 2778
2018 Casual 45 25 15 8 4 2 1 72 12 319
2018 Student 33 27 19 12 6 0 2 62 19 221
2017 Indeterminate (permanent) 26 32 22 12 7 1 2 59 19 11653
2017 Term 42 27 13 8 4 1 4 73 13 3391
2017 Casual 43 24 17 6 3 1 5 72 10 389
2017 Student 37 29 16 7 5 1 4 70 13 258

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 27 15 8 6 1 1 71 14 14508
2020 Term 54 23 11 5 3 1 2 80 8 3743
2020 Casual 66 17 9 2 1 2 3 87 3 455
2019 Indeterminate (permanent) 38 28 16 9 8 1 1 67 17 12429
2019 Term 44 26 14 7 6 1 1 72 13 2810
2019 Casual 66 20 7 2 2 2 2 89 4 298
2019 Student 57 21 13 4 3 0 3 80 7 274

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 30 21 11 7 0 1 61 18 14547
2020 Term 33 29 20 10 6 0 1 63 16 3746
2020 Casual 44 25 18 8 3 1 2 70 12 457

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 27 23 15 13 0 0 48 28 14559
2020 Term 21 27 24 15 12 0 1 48 28 3749
2020 Casual 34 28 21 8 6 1 1 63 15 457
2019 Indeterminate (permanent) 26 30 22 13 9 0 1 56 22 12398
2019 Term 33 28 20 11 7 1 1 61 18 2815
2019 Casual 49 23 15 7 2 2 2 75 9 297
2019 Student 53 24 17 4 1 0 1 78 5 272
2018 Indeterminate (permanent) 21 29 25 14 10 0 1 51 24 11223
2018 Term 26 29 23 12 7 0 1 56 20 2770
2018 Casual 40 29 20 7 3 1 0 70 10 316
2018 Student 39 27 20 8 2 1 2 69 11 219
2017 Indeterminate (permanent) 21 30 23 14 9 1 2 52 24 11640
2017 Term 28 30 22 10 7 1 2 59 17 3382
2017 Casual 39 31 17 7 3 1 3 72 10 388
2017 Student 42 33 15 5 1 0 4 78 6 256

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 26 12 4 3 0 1 81 7 14518
2020 Term 62 21 10 3 2 0 1 85 5 3738
2020 Casual 65 20 8 3 1 0 3 88 4 454
2019 Indeterminate (permanent) 47 25 14 7 5 0 2 73 12 12411
2019 Term 55 23 12 5 3 0 2 80 8 2810
2019 Casual 71 14 8 2 1 1 3 88 3 299
2019 Student 68 15 10 3 2 0 2 85 5 272
2018 Indeterminate (permanent) 44 25 15 7 6 0 3 71 14 11219
2018 Term 52 23 13 5 4 0 3 78 9 2772
2018 Casual 66 16 9 4 2 0 2 85 6 318
2018 Student 64 16 12 5 1 0 2 81 6 219
2017 Indeterminate (permanent) 45 25 15 7 6 0 2 72 13 11679
2017 Term 54 23 13 5 2 0 3 79 7 3391
2017 Casual 61 22 10 3 1 0 2 86 5 390
2017 Student 66 15 11 2 2 1 2 84 4 259

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 35 20 8 5 0 0 67 13 14521
2020 Term 45 33 13 6 3 0 1 78 9 3742
2020 Casual 49 29 13 5 2 0 1 80 7 456

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 17 7 3 2 1 4 88 5 14509
2020 Term 74 13 5 2 1 0 4 92 3 3737
2020 Casual 77 9 5 1 0 1 6 93 2 451
2019 Indeterminate (permanent) 66 14 7 3 3 1 7 87 6 12413
2019 Term 72 13 5 2 2 1 6 91 4 2816
2019 Casual 81 8 3 1 0 1 5 95 2 297
2019 Student 76 10 6 1 0 0 6 92 2 272
2018 Indeterminate (permanent) 60 17 8 4 4 1 6 83 8 11230
2018 Term 68 14 7 2 2 1 6 88 4 2784
2018 Casual 75 13 5 2 1 1 4 92 3 318
2018 Student 78 10 4 2 2 1 4 92 4 221

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 9 4 3 2 1 3 90 5 14493
2020 Term 85 5 3 2 1 1 3 95 3 3739
2020 Casual 86 5 3 0 0 1 4 95 1 456
2019 Indeterminate (permanent) 68 13 6 4 5 1 3 84 9 12454
2019 Term 75 10 6 3 3 1 3 88 6 2818
2019 Casual 82 8 3 2 1 2 2 94 3 298
2019 Student 80 8 4 3 1 0 4 92 4 272
2018 Indeterminate (permanent) 65 14 7 4 4 1 5 84 8 11240
2018 Term 73 11 5 3 3 1 4 88 6 2778
2018 Casual 82 6 2 3 2 1 4 92 5 316
2018 Student 80 9 3 2 1 0 5 94 3 219
2017 Indeterminate (permanent) 67 14 6 4 4 1 4 85 8 11684
2017 Term 75 10 4 2 3 1 5 90 6 3393
2017 Casual 80 9 3 2 1 0 5 94 3 390
2017 Student 82 6 3 2 2 1 5 93 4 259

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 18 6 2 1 0 2 90 4 14474
2020 Term 83 8 3 2 1 0 3 95 2 3728
2020 Casual 82 8 5 1 0 1 3 94 1 454
2019 Indeterminate (permanent) 56 26 10 4 2 0 2 83 7 12413
2019 Term 66 19 7 3 2 0 2 88 5 2813
2019 Casual 77 14 3 2 1 1 2 94 3 295
2019 Student 70 19 6 2 1 0 3 91 3 273
2018 Indeterminate (permanent) 53 26 11 4 3 0 2 81 7 11277
2018 Term 63 21 9 3 2 0 3 86 5 2784
2018 Casual 69 17 5 3 3 0 2 89 7 317
2018 Student 72 17 6 3 0 0 3 91 3 218
2017 Indeterminate (permanent) 53 27 10 4 3 0 3 83 7 11677
2017 Term 65 20 6 3 2 0 4 89 5 3392
2017 Casual 72 17 5 1 1 0 4 92 2 389
2017 Student 72 14 5 2 1 1 5 91 4 259

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 16 7 4 4 1 2 85 8 14504
2020 Term 81 9 3 2 1 0 3 93 3 3733
2020 Casual 85 6 4 1 1 0 3 94 2 454
2019 Indeterminate (permanent) 58 19 10 6 5 0 2 79 11 12397
2019 Term 71 14 7 3 3 1 2 87 6 2809
2019 Casual 84 9 2 2 1 1 1 95 3 292
2019 Student 74 13 4 3 2 0 4 91 5 270
2018 Indeterminate (permanent) 53 21 11 7 6 0 2 76 12 11248
2018 Term 67 14 8 4 3 1 3 84 8 2774
2018 Casual 72 14 5 2 3 0 3 89 6 316
2018 Student 75 12 7 2 1 0 3 90 3 220
2017 Indeterminate (permanent) 58 20 9 6 4 1 3 80 10 11682
2017 Term 70 14 6 3 3 1 4 88 6 3384
2017 Casual 78 11 4 2 1 0 4 92 3 389
2017 Student 78 8 4 1 2 1 5 91 4 259

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 10 4 2 1 1 25 92 3 14526
2020 Term 71 3 1 1 0 1 24 97 1 3746
2020 Casual 72 2 1 1 0 0 24 98 1 457
2019 Indeterminate (permanent) 52 11 5 2 1 0 28 89 5 12378
2019 Term 65 4 2 1 0 1 28 96 1 2795
2019 Casual 72 2 2 0 0 1 23 97 1 292
2019 Student 77 3 1 1 0 0 18 97 1 271
2018 Indeterminate (permanent) 48 11 6 2 1 0 31 86 5 11212
2018 Term 60 4 2 1 0 0 32 95 2 2758
2018 Casual 61 4 1 0 1 1 32 96 2 311
2018 Student 66 2 2 0 1 0 28 95 2 216
2017 Indeterminate (permanent) 49 11 5 2 1 0 30 87 5 11667
2017 Term 61 5 2 1 1 0 31 95 2 3392
2017 Casual 67 3 2 0 0 0 28 97 0 389
2017 Student 73 2 1 0 1 2 21 97 2 257

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 17 7 3 2 0 4 87 5 14571
2020 Term 71 13 7 2 2 1 4 88 4 3753
2020 Casual 74 13 5 2 1 0 5 92 3 454
2019 Indeterminate (permanent) 62 18 8 3 3 0 6 86 6 12434
2019 Term 64 15 9 4 2 1 5 85 6 2804
2019 Casual 71 14 6 2 0 1 6 91 2 298
2019 Student 77 10 4 1 1 0 6 93 2 269
2018 Indeterminate (permanent) 58 19 9 3 2 1 7 84 6 11234
2018 Term 58 17 11 4 2 1 7 81 7 2770
2018 Casual 72 13 3 2 2 1 6 91 5 318
2018 Student 70 12 9 3 1 0 5 87 4 219
2017 Indeterminate (permanent) 60 18 7 3 2 1 9 86 6 11621
2017 Term 59 16 9 4 3 1 8 83 7 3373
2017 Casual 70 14 6 1 1 0 8 92 2 387
2017 Student 74 7 6 2 1 2 8 90 3 257

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 15 5 2 2 1 2 91 4 14582
2020 Term 33 25 18 11 12 1 1 59 23 3758
2020 Casual 39 18 16 13 10 1 3 60 24 456
2019 Indeterminate (permanent) 72 14 5 2 2 1 4 91 4 12455
2019 Term 27 21 20 13 18 0 1 48 32 2825
2019 Casual 47 13 16 9 9 1 5 64 19 299
2019 Student 59 12 11 7 8 0 4 74 15 273
2018 Indeterminate (permanent) 68 15 6 3 2 1 6 89 5 11278
2018 Term 23 21 20 14 21 0 1 44 35 2785
2018 Casual 39 14 13 13 16 0 5 56 31 318
2018 Student 49 16 14 10 7 0 4 68 18 220
2017 Indeterminate (permanent) 67 16 5 3 2 1 6 89 5 11687
2017 Term 21 20 20 17 21 0 1 42 38 3399
2017 Casual 32 17 13 12 16 1 9 55 31 388
2017 Student 56 11 13 9 6 0 5 70 16 259

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 29 17 6 3 0 1 74 9 14573
2020 Term 49 28 13 5 3 0 1 78 9 3755
2020 Casual 58 25 10 2 2 0 3 85 4 457
2019 Indeterminate (permanent) 47 29 14 5 3 0 2 78 8 12436
2019 Term 49 27 13 5 3 1 2 78 9 2812
2019 Casual 65 18 7 3 2 1 4 87 5 296
2019 Student 52 21 16 6 3 0 2 74 9 273
2018 Indeterminate (permanent) 42 30 16 5 3 0 3 74 9 11259
2018 Term 43 29 16 6 3 1 3 74 9 2785
2018 Casual 63 20 10 2 1 0 3 86 4 315
2018 Student 48 23 16 5 5 0 4 74 10 219
2017 Indeterminate (permanent) 44 31 14 5 3 0 3 77 8 11665
2017 Term 46 30 14 5 2 0 3 78 7 3395
2017 Casual 64 22 7 2 1 0 4 89 3 388
2017 Student 53 23 15 2 2 1 3 79 5 257

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 39 20 7 4 0 0 69 10 14587
2020 Term 36 37 17 6 3 0 0 73 10 3752
2020 Casual 48 33 14 3 1 0 1 82 4 457

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 32 35 14 5 0 0 46 19 14588
2020 Term 18 37 31 10 4 0 0 55 14 3759
2020 Casual 29 41 25 4 0 1 0 71 4 457
2019 Indeterminate (permanent) 13 32 36 14 5 0 0 45 19 12502
2019 Term 20 36 30 11 4 0 0 55 15 2831
2019 Casual 37 36 24 2 1 0 1 73 2 298
2019 Student 30 42 21 5 1 0 0 72 6 273
2018 Indeterminate (permanent) 11 29 38 15 6 0 0 41 21 11313
2018 Term 17 34 34 11 4 0 0 51 15 2795
2018 Casual 32 39 23 5 1 0 0 71 6 318
2018 Student 31 38 24 6 0 0 1 69 6 224
2017 Indeterminate (permanent) 10 28 39 15 7 0 0 38 23 11699
2017 Term 14 33 35 12 5 0 1 48 17 3402
2017 Casual 26 39 31 3 2 0 1 65 5 388
2017 Student 26 44 27 2 1 0 0 71 3 260

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 21 38 19 8 0 0 27 35 14534
2020 Term 11 18 37 23 11 0 0 34 29 3750
2020 Casual 4 13 33 30 19 1 0 49 17 455
2019 Indeterminate (permanent) 13 21 38 19 8 0 0 27 35 12407
2019 Term 11 18 35 24 12 0 0 36 29 2813
2019 Casual 4 9 34 31 22 0 1 53 13 293
2019 Student 8 10 33 30 18 0 0 49 18 272
2018 Indeterminate (permanent) 13 22 39 18 7 0 0 26 35 11189
2018 Term 10 18 38 22 11 0 0 33 28 2759
2018 Casual 4 8 31 32 25 0 1 58 12 316
2018 Student 3 13 36 30 18 0 1 48 16 224
2017 Indeterminate (permanent) 11 23 39 18 8 0 0 26 34 11674
2017 Term 9 18 39 21 12 0 1 34 27 3390
2017 Casual 3 11 29 34 21 0 2 56 14 388
2017 Student 3 8 32 32 23 1 0 56 12 259
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 44 15 1 52 48 14621
2020 Term 31 40 24 4 57 43 3761
2020 Casual 30 42 17 12 58 42 459

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 5863
2020 Term 47 53 1150
2020 Casual 36 64 135

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 21 16 9 9 1 7 63 20 14598
2020 Term 47 14 7 3 3 5 21 82 8 3756
2020 Casual 47 10 3 3 2 5 30 87 7 458
2019 Indeterminate (permanent) 32 18 17 12 15 1 5 53 28 12312
2019 Term 39 18 16 8 9 2 9 64 19 2788
2019 Casual 50 13 8 3 5 3 18 79 10 296
2019 Student 42 15 8 7 6 3 19 73 17 269
2018 Indeterminate (permanent) 33 17 16 11 14 1 7 54 28 11316
2018 Term 37 16 16 10 9 2 10 61 21 2784
2018 Casual 45 13 10 5 7 4 17 74 14 314
2018 Student 43 15 11 6 5 2 18 72 15 222

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 16 20 29 1 5 31 52 5863
2020 Term 19 24 17 16 18 1 5 46 36 1149
2020 Casual 14 21 16 19 21 1 8 39 44 135

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 14 14 22 41 1 2 21 65 5869
2020 Term 15 22 15 19 24 1 3 38 46 1148
2020 Casual 11 19 15 22 29 1 3 31 54 135
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