2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 39 40 11 6 3 0 0 79 9 11549
2020 Female gender 45 38 10 5 2 0 0 83 7 18460
2020 Gender diverse 28 35 6 16 15 0 0 63 31 47
2019 Male gender 35 40 14 7 5 0 0 75 12 11680
2019 Female gender 40 40 11 6 3 0 0 80 9 17121
2019 Gender diverse 26 39 15 9 11 0 0 65 19 99
2018 Male gender 30 42 14 8 5 0 0 73 13 10870
2018 Female gender 36 43 11 7 3 0 0 79 10 16326
2018 Gender diverse 20 41 14 10 14 0 0 61 25 85
2017 Male gender 28 45 14 8 5 0 0 74 13 11519
2017 Female gender 33 45 11 7 4 0 0 78 11 17293
2017 Gender diverse 21 36 23 8 11 0 0 57 20 61
2014 Male gender 27 46 13 8 5 0 0 73 14 12426
2014 Female gender 33 46 11 7 3 0 0 79 10 19263

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 37 37 13 7 4 0 0 75 12 11527
2020 Female gender 39 37 13 8 4 0 0 76 11 18405
2020 Gender diverse 36 30 10 10 14 0 0 66 24 48
2019 Male gender 32 37 15 9 6 0 0 69 16 11649
2019 Female gender 33 37 15 10 6 0 0 70 16 17094
2019 Gender diverse 24 34 17 13 12 0 0 58 25 99
2018 Male gender 28 38 16 10 7 0 0 66 18 10881
2018 Female gender 29 39 15 11 6 0 0 68 18 16370
2018 Gender diverse 20 32 18 14 16 0 0 52 30 86
2017 Male gender 25 39 16 11 9 0 0 64 19 11509
2017 Female gender 27 38 15 12 8 0 0 65 19 17264
2017 Gender diverse 15 26 30 11 18 0 0 41 29 61

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 54 31 9 3 2 0 0 86 4 11455
2020 Female gender 59 30 8 2 1 0 0 89 3 18295
2020 Gender diverse 45 28 10 12 4 0 0 73 16 48
2019 Male gender 50 32 12 4 2 0 0 82 6 11586
2019 Female gender 55 33 9 2 1 0 0 87 4 17001
2019 Gender diverse 39 38 14 4 6 0 0 77 10 97
2018 Male gender 48 35 12 4 2 0 0 82 6 10829
2018 Female gender 52 35 9 2 1 0 0 88 4 16272
2018 Gender diverse 31 38 18 3 8 1 0 70 12 86
2017 Male gender 48 36 10 4 2 0 0 84 5 11491
2017 Female gender 54 34 8 3 1 0 0 88 4 17260
2017 Gender diverse 38 29 13 11 8 0 0 67 19 60
2014 Male gender 56 29 9 3 2 0 0 86 5 12422
2014 Female gender 64 28 6 2 1 0 0 91 2 19251

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 46 37 10 4 2 0 0 84 7 11549
2020 Female gender 52 35 8 4 2 0 0 87 5 18444
2020 Gender diverse 28 44 10 16 2 0 0 72 18 48
2019 Male gender 41 39 12 5 3 0 0 80 8 11665
2019 Female gender 46 37 10 4 2 0 0 84 6 17111
2019 Gender diverse 37 33 17 7 7 0 0 70 13 99
2018 Male gender 36 41 12 6 3 0 0 78 10 10898
2018 Female gender 43 40 10 5 2 0 0 82 7 16389
2018 Gender diverse 26 46 17 3 8 0 0 72 11 86
2017 Male gender 36 42 13 6 4 0 0 77 10 11475
2017 Female gender 41 41 10 5 3 0 0 82 8 17215
2017 Gender diverse 27 35 22 5 12 0 0 62 17 60
2014 Male gender 36 41 12 6 4 0 0 78 10 12425
2014 Female gender 44 39 10 4 2 0 0 84 7 19247

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 51 31 11 4 3 1 0 82 7 11503
2020 Female gender 55 31 9 3 2 0 0 86 5 18364
2020 Gender diverse 32 33 21 4 11 0 0 65 15 47
2019 Male gender 44 32 13 6 4 0 0 76 11 11657
2019 Female gender 47 32 12 6 3 0 0 79 9 17083
2019 Gender diverse 31 33 18 6 11 1 0 65 17 99
2018 Male gender 40 32 15 7 6 0 0 72 12 10851
2018 Female gender 42 34 13 6 4 0 0 77 10 16329
2018 Gender diverse 23 40 17 6 12 2 0 65 18 86
2017 Male gender 35 34 16 8 6 0 0 70 14 11500
2017 Female gender 39 35 15 7 4 1 0 74 11 17264
2017 Gender diverse 20 27 20 11 22 0 0 47 34 61
2014 Male gender 31 35 16 10 7 0 0 67 17 12426
2014 Female gender 37 37 14 8 4 1 0 74 12 19264

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 47 34 11 5 3 0 0 81 8 11457
2020 Female gender 52 33 9 4 2 0 0 86 6 18274
2020 Gender diverse 33 34 10 14 9 0 0 67 23 46
2019 Male gender 40 35 14 7 4 0 0 75 12 11605
2019 Female gender 44 34 12 7 3 0 0 78 10 16986
2019 Gender diverse 30 29 23 6 10 2 0 61 16 99
2018 Male gender 37 35 15 8 5 0 0 72 13 10825
2018 Female gender 40 36 13 7 4 0 0 76 11 16233
2018 Gender diverse 19 38 22 7 13 1 0 58 20 86
2017 Male gender 33 37 15 9 6 0 0 70 15 11502
2017 Female gender 36 37 14 8 4 0 0 74 12 17268
2017 Gender diverse 20 27 24 13 16 0 0 47 29 61
2014 Male gender 30 37 15 11 6 0 0 68 17 12428
2014 Female gender 36 39 13 8 4 0 0 75 12 19256

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 40 27 17 7 5 3 0 69 13 11540
2020 Female gender 44 25 15 8 4 4 0 72 12 18424
2020 Gender diverse 31 16 17 14 19 4 0 48 34 47
2019 Male gender 35 25 20 10 7 3 0 62 18 11675
2019 Female gender 37 25 17 10 6 4 0 65 17 17124
2019 Gender diverse 22 25 22 14 12 5 0 50 27 99
2018 Male gender 32 27 20 10 8 3 0 60 19 10885
2018 Female gender 35 27 17 10 7 3 0 64 18 16356
2018 Gender diverse 22 20 24 14 15 5 0 44 30 86
2017 Male gender 29 27 20 11 8 4 0 59 20 11508
2017 Female gender 33 27 18 11 7 5 0 63 18 17261
2017 Gender diverse 18 23 17 16 21 3 2 43 39 61
2014 Male gender 30 28 19 11 9 4 0 60 20 12427
2014 Female gender 33 27 17 11 6 5 0 64 18 19259
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 47 27 14 4 2 2 5 79 6 11544
2020 Female gender 46 24 16 4 2 2 7 76 6 18430
2020 Gender diverse 29 14 20 12 8 2 14 52 24 48
2019 Male gender 44 27 16 4 3 1 5 75 8 11669
2019 Female gender 43 24 18 5 3 1 6 73 8 17105
2019 Gender diverse 28 30 21 11 3 3 4 62 15 97

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 56 30 8 3 2 1 1 87 5 11535
2020 Female gender 56 28 8 4 2 1 1 85 6 18421
2020 Gender diverse 56 18 16 2 6 2 0 75 9 48
2019 Male gender 53 30 9 4 2 1 0 84 7 11624
2019 Female gender 52 30 9 6 3 1 0 82 9 17037
2019 Gender diverse 43 32 11 6 6 1 1 77 12 98
2018 Male gender 49 32 9 5 3 1 0 82 9 10825
2018 Female gender 48 32 9 6 3 1 0 81 10 16249
2018 Gender diverse 36 29 17 8 8 0 1 66 17 86
2017 Male gender 47 34 9 6 3 1 0 82 9 11507
2017 Female gender 46 34 9 7 4 1 0 81 11 17299
2017 Gender diverse 33 26 16 11 10 3 0 61 22 61
2014 Male gender 46 35 9 6 3 0 0 81 10 12423
2014 Female gender 46 34 8 7 4 1 0 81 10 19260

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 61 25 7 3 2 0 0 87 6 11555
2020 Female gender 63 23 7 4 2 0 1 87 6 18469
2020 Gender diverse 54 30 4 6 4 0 2 86 10 48
2019 Male gender 57 28 8 4 3 0 0 85 7 11686
2019 Female gender 58 26 8 5 3 0 0 85 7 17128
2019 Gender diverse 45 34 6 11 4 1 0 79 15 99
2018 Male gender 51 29 10 5 5 0 0 80 10 10871
2018 Female gender 51 29 10 6 4 0 0 80 10 16291
2018 Gender diverse 37 30 15 8 9 0 0 67 17 86
2017 Male gender 54 28 9 5 4 0 0 82 9 11500
2017 Female gender 56 26 9 5 4 0 0 82 9 17266
2017 Gender diverse 37 31 13 8 10 2 0 69 18 61
2014 Male gender 52 30 8 5 4 0 0 83 9 12425
2014 Female gender 55 28 8 5 3 0 0 84 8 19254

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 42 28 12 5 4 9 1 77 9 11548
2020 Female gender 45 28 12 4 2 7 1 79 7 18469
2020 Gender diverse 25 36 8 6 14 10 0 68 22 48
2019 Male gender 37 30 15 6 5 7 0 72 12 11683
2019 Female gender 38 31 14 7 4 6 0 74 11 17136
2019 Gender diverse 26 21 20 9 10 14 0 55 22 98
2018 Male gender 32 30 17 7 7 7 0 67 15 10904
2018 Female gender 33 32 16 8 5 6 0 69 14 16413
2018 Gender diverse 19 17 27 7 13 16 1 44 24 86
2017 Male gender 30 30 16 8 8 8 0 66 17 11520
2017 Female gender 32 33 14 8 6 7 0 70 15 17305
2017 Gender diverse 21 26 16 10 15 10 2 54 28 61
2014 Male gender 29 32 16 8 7 9 0 66 16 12424
2014 Female gender 32 33 15 8 5 7 0 70 14 19252

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 39 31 14 7 5 3 0 73 13 11527
2020 Female gender 42 32 13 6 3 3 0 77 10 18421
2020 Gender diverse 27 34 17 6 12 4 0 64 18 48
2019 Male gender 33 31 17 9 7 3 0 66 16 11655
2019 Female gender 34 32 16 9 5 3 0 69 15 17083
2019 Gender diverse 23 31 19 11 11 6 0 57 23 98
2018 Male gender 28 31 17 11 9 3 0 61 21 10867
2018 Female gender 30 33 17 11 7 2 0 64 18 16364
2018 Gender diverse 17 20 25 12 19 7 1 40 33 86
2017 Male gender 26 30 18 12 10 3 0 59 23 11519
2017 Female gender 28 33 17 11 8 3 0 63 20 17306
2017 Gender diverse 13 22 18 17 23 5 2 37 43 60
2014 Male gender 24 32 19 13 10 3 0 58 23 12423
2014 Female gender 27 34 17 12 7 3 0 64 19 19253

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 30 32 17 9 5 6 0 66 16 11531
2020 Female gender 33 34 15 9 3 5 1 71 13 18411
2020 Gender diverse 21 24 19 12 14 10 0 50 28 48
2019 Male gender 24 30 20 11 8 6 0 58 21 11647
2019 Female gender 26 31 19 12 6 6 0 60 19 17063
2019 Gender diverse 11 25 26 15 14 10 0 40 31 98
2018 Male gender 20 30 21 13 10 6 0 53 25 10873
2018 Female gender 21 31 20 14 8 5 0 55 24 16352
2018 Gender diverse 12 22 25 13 22 6 1 36 37 86
2017 Male gender 19 28 20 15 12 6 0 50 28 11509
2017 Female gender 20 31 19 15 9 7 0 54 26 17292
2017 Gender diverse 10 13 28 16 23 8 2 25 43 61
2014 Male gender 16 29 21 16 11 6 0 48 29 12415
2014 Female gender 19 32 19 15 8 6 0 55 25 19249

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 31 36 15 10 5 3 0 69 15 11547
2020 Female gender 32 37 13 11 4 3 0 71 15 18450
2020 Gender diverse 24 29 16 17 12 2 0 54 29 48
2019 Male gender 25 33 19 12 7 3 0 61 20 11663
2019 Female gender 25 34 16 14 8 3 0 61 22 17091
2019 Gender diverse 14 30 20 18 14 5 0 46 34 98
2018 Male gender 21 34 19 14 10 3 0 56 24 10899
2018 Female gender 21 33 18 16 9 3 0 56 26 16376
2018 Gender diverse 12 24 26 13 20 6 0 38 35 86
2017 Male gender 20 34 18 13 11 4 0 56 25 11510
2017 Female gender 20 34 16 16 10 4 0 57 26 17271
2017 Gender diverse 10 20 23 15 28 3 2 31 45 61
2014 Male gender 19 34 19 14 11 3 0 55 26 12419
2014 Female gender 20 35 16 16 9 3 0 58 26 19235
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 34 37 15 9 5 0 0 71 14 11554
2020 Female gender 36 37 14 9 4 0 0 74 13 18441
2020 Gender diverse 36 24 18 8 14 0 0 60 22 48
2019 Male gender 26 38 17 11 7 0 0 64 18 11672
2019 Female gender 29 38 15 11 6 0 0 67 17 17122
2019 Gender diverse 17 44 17 14 9 0 0 61 22 99
2018 Male gender 23 36 19 11 10 0 0 59 21 10878
2018 Female gender 26 36 17 12 8 0 0 63 20 16383
2018 Gender diverse 16 32 18 14 20 0 0 48 34 86
2017 Male gender 22 37 18 13 9 0 0 59 23 11507
2017 Female gender 24 38 17 13 8 0 0 62 21 17288
2017 Gender diverse 13 30 19 20 18 0 0 43 37 61
2014 Male gender 19 35 20 14 11 0 0 55 26 12421
2014 Female gender 22 38 16 14 9 0 0 60 23 19260

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 39 42 10 7 2 0 0 81 9 11497
2020 Female gender 44 40 8 6 2 0 0 84 8 18327
2020 Gender diverse 32 42 10 4 12 0 0 74 16 48
2019 Male gender 35 43 11 8 3 0 0 78 10 11608
2019 Female gender 39 42 9 7 2 0 0 81 9 17046
2019 Gender diverse 30 40 13 10 8 0 0 70 17 97
2018 Male gender 32 42 13 9 4 0 0 74 13 10901
2018 Female gender 34 44 11 8 3 0 0 78 11 16399
2018 Gender diverse 25 44 13 8 11 0 0 69 19 85
2017 Male gender 31 44 12 9 4 0 0 75 13 11508
2017 Female gender 34 45 10 8 3 0 0 79 11 17278
2017 Gender diverse 20 41 24 5 10 0 0 61 15 61

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 50 31 9 4 3 1 1 83 8 11535
2020 Female gender 52 29 10 5 3 1 1 82 8 18420
2020 Gender diverse 39 21 24 4 10 2 0 61 15 48
2019 Male gender 45 33 12 6 4 1 0 79 9 11667
2019 Female gender 46 31 12 7 3 1 1 78 10 17115
2019 Gender diverse 37 36 9 8 9 1 1 74 17 98
2018 Male gender 41 36 12 6 4 1 0 77 11 10866
2018 Female gender 42 35 11 7 4 1 0 78 11 16307
2018 Gender diverse 28 34 19 6 14 0 0 62 20 86
2017 Male gender 39 38 11 7 4 0 0 77 11 11510
2017 Female gender 41 36 11 8 4 1 0 78 12 17318
2017 Gender diverse 23 44 16 10 6 0 0 68 16 61
2014 Male gender 37 38 11 8 5 1 0 76 12 12430
2014 Female gender 41 36 10 7 4 1 0 78 12 19264

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 34 41 12 9 3 0 1 76 12 11506
2020 Female gender 36 42 9 9 3 0 1 79 12 18402
2020 Gender diverse 22 44 4 18 12 0 0 66 30 48
2019 Male gender 29 41 13 12 5 0 0 70 17 11633
2019 Female gender 29 44 10 13 4 0 0 73 17 17066
2019 Gender diverse 21 43 10 18 8 0 0 64 25 98
2018 Male gender 24 46 11 13 5 0 0 70 19 10918
2018 Female gender 24 48 8 14 5 0 0 73 19 16427
2018 Gender diverse 14 38 10 25 11 0 1 53 37 86
2017 Male gender 24 43 12 14 7 0 0 67 21 11515
2017 Female gender 25 44 10 15 6 0 0 69 21 17307
2017 Gender diverse 13 33 15 21 18 0 0 46 39 61
2014 Male gender 23 42 13 14 7 0 0 66 21 12423
2014 Female gender 27 44 9 14 6 0 0 71 20 19251

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 54 25 12 4 3 2 1 81 7 11512
2020 Female gender 55 23 12 4 3 2 2 81 7 18399
2020 Gender diverse 50 19 12 6 6 4 2 74 13 47

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 31 34 16 9 6 2 0 68 16 11520
2020 Female gender 34 35 14 9 5 3 0 70 15 18410
2020 Gender diverse 32 30 16 6 14 2 0 63 21 48
2019 Male gender 28 32 18 11 9 2 0 61 21 11653
2019 Female gender 29 34 16 11 7 2 0 64 19 17109
2019 Gender diverse 20 35 13 16 16 1 0 55 32 98
2018 Male gender 23 33 19 13 11 2 0 57 24 10862
2018 Female gender 24 35 17 13 8 2 0 60 22 16347
2018 Gender diverse 12 27 21 21 15 2 1 40 38 85
2017 Male gender 23 35 17 13 10 2 0 59 24 11498
2017 Female gender 26 34 16 13 8 3 0 62 22 17275
2017 Gender diverse 15 23 22 23 16 0 2 38 40 61
2014 Male gender 23 34 17 13 11 2 0 58 24 12419
2014 Female gender 27 36 15 13 7 2 0 64 20 19263

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 30 30 14 11 11 2 1 62 23 11547
2020 Female gender 31 31 14 12 8 2 2 64 21 18464
2020 Gender diverse 27 30 12 10 17 2 3 59 28 48
2019 Male gender 28 29 14 13 14 1 1 58 27 11688
2019 Female gender 27 30 15 13 11 2 1 60 25 17118
2019 Gender diverse 20 31 13 16 18 1 0 52 35 99
2018 Male gender 24 29 16 14 15 1 1 54 30 10860
2018 Female gender 24 31 15 15 12 2 1 57 28 16343
2018 Gender diverse 14 28 19 12 26 0 0 43 38 84
2017 Male gender 22 30 14 14 16 2 1 54 31 11504
2017 Female gender 24 30 14 16 13 2 2 56 30 17281
2017 Gender diverse 15 23 17 18 26 2 0 39 44 61
2014 Male gender 21 29 14 15 17 1 1 52 33 12423
2014 Female gender 24 31 14 15 13 2 1 56 30 19258

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 56 23 11 4 2 1 4 82 6 11562
2020 Female gender 56 21 11 4 3 1 4 80 8 18484
2020 Gender diverse 47 15 24 8 2 2 3 65 10 48
2019 Male gender 55 23 11 4 2 1 3 82 6 11655
2019 Female gender 54 23 11 5 3 1 4 80 8 17123
2019 Gender diverse 42 24 16 9 7 1 2 68 16 98

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 50 25 13 5 3 1 3 78 8 11549
2020 Female gender 52 23 13 5 2 1 4 79 7 18444
2020 Gender diverse 44 18 10 12 15 0 3 63 27 48
2019 Male gender 47 24 15 6 4 2 3 74 10 11642
2019 Female gender 47 24 14 6 3 2 4 75 9 17082
2019 Gender diverse 34 25 22 7 9 3 1 61 16 99

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 73 9 5 2 3 4 4 89 5 11523
2020 Female gender 76 9 4 2 2 3 5 92 4 18385
2020 Gender diverse 55 18 4 2 6 6 8 86 9 48
2019 Male gender 71 10 6 3 3 4 3 87 7 11626
2019 Female gender 73 10 5 2 2 4 4 90 5 17048
2019 Gender diverse 57 12 10 4 9 7 1 76 14 99

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 74 10 4 1 1 2 7 92 3 11526
2020 Female gender 73 11 4 1 1 2 8 92 3 18410
2020 Gender diverse 49 20 6 6 10 0 9 76 18 47
2019 Male gender 77 7 3 1 1 2 8 94 3 11615
2019 Female gender 75 8 3 1 2 2 9 93 3 17056
2019 Gender diverse 66 14 7 3 3 2 6 86 6 98

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 34 36 14 9 5 1 0 71 15 11486
2020 Female gender 35 37 14 9 4 0 1 72 13 18348
2020 Gender diverse 32 24 16 12 16 0 0 56 28 48
2019 Male gender 30 36 15 11 7 0 0 67 18 11625
2019 Female gender 30 37 15 11 6 0 0 68 17 17026
2019 Gender diverse 19 38 17 10 14 0 1 58 24 99
2018 Male gender 27 37 16 11 9 0 0 64 20 10859
2018 Female gender 26 37 15 13 7 0 0 64 20 16343
2018 Gender diverse 24 28 15 12 20 0 1 52 32 85
2017 Male gender 25 39 15 12 8 0 0 65 20 11486
2017 Female gender 26 39 14 13 7 0 0 66 20 17240
2017 Gender diverse 13 32 18 15 21 0 0 45 36 60
2014 Male gender 20 40 14 14 11 0 0 60 25 12427
2014 Female gender 22 41 14 14 9 0 0 63 23 19265

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 35 33 17 9 5 0 0 68 14 11541
2020 Female gender 39 34 16 7 3 0 1 73 11 18409
2020 Gender diverse 28 25 13 14 21 0 0 53 34 47
2019 Male gender 31 32 19 10 7 0 0 63 18 11661
2019 Female gender 34 34 17 9 5 0 0 69 14 17098
2019 Gender diverse 27 34 18 9 10 0 2 63 19 99
2018 Male gender 27 33 19 11 9 0 0 61 20 10838
2018 Female gender 31 35 17 10 6 0 0 66 17 16299
2018 Gender diverse 24 21 28 10 18 0 0 44 28 86
2017 Male gender 26 34 18 12 9 0 0 61 21 11482
2017 Female gender 31 36 16 11 6 0 1 67 17 17246
2017 Gender diverse 13 27 23 10 26 0 0 41 36 60
2014 Male gender 23 34 18 14 11 0 0 57 25 12426
2014 Female gender 28 37 15 11 7 0 0 66 19 19260

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 40 41 11 5 2 0 0 81 8 11441
2020 Female gender 42 41 10 6 2 0 0 82 8 18242
2020 Gender diverse 30 40 6 10 14 0 0 70 24 48
2019 Male gender 35 41 13 7 3 0 0 77 10 11501
2019 Female gender 37 41 11 8 3 0 0 78 11 16870
2019 Gender diverse 22 43 17 11 8 0 0 65 19 98
2018 Male gender 31 39 16 9 5 0 0 70 14 10857
2018 Female gender 33 38 14 9 5 0 0 71 14 16330
2018 Gender diverse 20 30 23 12 14 0 1 50 27 86
2017 Male gender 31 41 14 9 5 0 0 71 14 11485
2017 Female gender 32 40 13 10 5 0 0 73 14 17242
2017 Gender diverse 19 30 20 15 16 0 0 48 31 59
2014 Male gender 28 40 16 9 6 0 0 68 16 12426
2014 Female gender 32 41 13 9 5 0 0 73 14 19261

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 26 40 18 8 4 4 0 68 13 11531
2020 Female gender 27 40 18 8 3 5 1 71 11 18421
2020 Gender diverse 6 47 13 14 14 6 0 56 30 48
2019 Male gender 22 38 20 10 6 4 0 63 16 11651
2019 Female gender 22 39 20 9 4 5 1 64 14 17113
2019 Gender diverse 13 39 22 12 11 3 0 53 25 99
2018 Male gender 21 34 22 11 8 3 0 57 20 10883
2018 Female gender 21 35 23 10 6 4 0 59 17 16368
2018 Gender diverse 7 26 32 13 17 4 1 35 32 84
2017 Male gender 19 34 22 12 9 5 0 56 21 11507
2017 Female gender 21 35 21 11 6 6 1 59 18 17289
2017 Gender diverse 8 20 20 26 24 2 0 28 51 61

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 50 32 9 5 2 0 0 83 7 11507
2020 Female gender 53 31 8 5 2 0 0 85 8 18426
2020 Gender diverse 40 26 20 10 4 0 0 66 14 48
2019 Male gender 49 32 9 6 3 0 0 82 9 11649
2019 Female gender 50 32 8 6 3 0 0 83 9 17080
2019 Gender diverse 38 28 15 10 9 0 0 66 19 98
2018 Male gender 45 34 10 6 4 0 0 80 10 10886
2018 Female gender 47 34 9 6 3 0 0 82 9 16384
2018 Gender diverse 37 28 19 8 8 0 0 65 16 85
2017 Male gender 44 34 11 6 4 0 0 79 10 11502
2017 Female gender 45 35 9 7 4 0 0 80 11 17287
2017 Gender diverse 28 35 13 15 10 0 0 63 24 61
2014 Male gender 40 35 13 7 5 1 1 76 12 12422
2014 Female gender 43 36 10 7 4 0 1 79 11 19258

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 46 34 12 4 2 0 1 81 6 11450
2020 Female gender 48 31 13 4 2 0 1 80 7 18318
2020 Gender diverse 41 32 17 4 6 0 0 73 10 48
2019 Male gender 45 33 14 5 2 0 1 79 7 11607
2019 Female gender 46 31 15 4 2 0 1 78 7 16992
2019 Gender diverse 49 26 14 5 5 0 2 76 10 98
2018 Male gender 43 33 14 5 2 0 1 77 8 10929
2018 Female gender 44 32 15 6 3 0 1 76 8 16439
2018 Gender diverse 47 25 15 4 7 1 1 73 12 86
2017 Male gender 45 35 12 4 2 0 2 81 6 11521
2017 Female gender 44 33 13 5 2 1 2 79 7 17306
2017 Gender diverse 34 27 21 12 5 2 0 62 16 61
2014 Male gender 41 35 15 5 3 0 1 77 8 12427
2014 Female gender 43 32 16 5 2 0 1 77 8 19267

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 38 62 11563
2020 Female gender 42 58 18477
2020 Gender diverse 37 63 48

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 50 18 10 2 2 7 10 83 5 11544
2020 Female gender 51 16 10 2 2 6 13 83 5 18460
2020 Gender diverse 48 16 4 2 4 10 16 87 8 48

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Male gender 22 43 35 11572
2020 Female gender 19 48 34 18499
2020 Gender diverse 22 38 40 48
2019 Male gender 26 38 36 11704
2019 Female gender 22 42 36 17161
2019 Gender diverse 29 31 40 99
2018 Male gender 25 40 35 10944
2018 Female gender 21 45 34 16468
2018 Gender diverse 12 46 42 84
2017 Male gender 24 43 33 11520
2017 Female gender 21 46 33 17296
2017 Gender diverse 30 41 29 61
2014 Male gender 24 43 33 12428
2014 Female gender 20 47 33 19263

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Male gender 22 49 16 5 3 4 2592
2020 Female gender 28 48 15 2 4 4 3509
2020 Gender diverse 0 82 9 0 0 9 11
2019 Male gender 18 43 19 7 9 4 2985
2019 Female gender 23 42 17 3 10 4 3639
2019 Gender diverse 0 41 19 13 17 9 28
2018 Male gender 19 46 19 7 4 5 2698
2018 Female gender 25 45 19 3 4 5 3381
2018 Gender diverse 10 30 50 0 0 10 10
2017 Male gender 21 42 17 7 7 6 2748
2017 Female gender 27 40 15 4 7 7 3581
2017 Gender diverse 17 33 21 0 18 11 18
2014 Male gender 23 45 15 10 9999 7 2993
2014 Female gender 27 47 14 6 9999 6 3885
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 52 35 7 3 2 0 0 87 5 11480
2020 Female gender 56 34 6 3 1 0 0 90 4 18348
2020 Gender diverse 46 26 7 10 12 0 0 71 22 48
2019 Male gender 47 37 9 4 2 0 0 85 6 11626
2019 Female gender 50 37 8 4 2 0 0 87 5 17034
2019 Gender diverse 42 35 7 8 9 0 0 77 16 98
2018 Male gender 47 39 8 4 2 0 0 86 6 10904
2018 Female gender 48 39 7 3 1 0 0 88 5 16407
2018 Gender diverse 36 37 17 6 4 0 0 73 10 85
2017 Male gender 42 40 10 5 3 0 0 82 8 11504
2017 Female gender 45 40 8 4 2 0 0 85 6 17270
2017 Gender diverse 26 35 23 5 11 0 0 61 16 61
2014 Male gender 40 40 11 5 3 1 0 81 8 12420
2014 Female gender 43 41 10 4 2 0 0 84 6 19256

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 36 43 12 5 2 1 0 80 7 11540
2020 Female gender 42 42 10 4 1 1 0 85 5 18439
2020 Gender diverse 37 24 14 16 6 2 0 63 23 48
2019 Male gender 31 42 16 7 3 1 0 74 10 11678
2019 Female gender 34 43 14 6 2 1 0 78 8 17135
2019 Gender diverse 23 37 23 10 7 1 0 60 17 98
2018 Male gender 26 43 17 9 4 1 0 70 13 10870
2018 Female gender 30 44 15 7 3 1 0 75 10 16340
2018 Gender diverse 21 28 30 7 10 5 0 51 18 85
2017 Male gender 27 41 16 9 5 1 0 69 14 11503
2017 Female gender 31 42 14 8 4 1 0 74 12 17279
2017 Gender diverse 13 35 26 11 9 3 2 51 22 61
2014 Male gender 29 41 16 7 5 1 0 72 12 12427
2014 Female gender 35 41 14 6 2 1 0 77 8 19267

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 8 23 35 22 10 1 1 32 32 11545
2020 Female gender 8 21 36 22 10 1 2 33 30 18444
2020 Gender diverse 15 21 31 22 12 0 0 34 35 47
2019 Male gender 9 22 36 21 10 1 1 32 32 11664
2019 Female gender 9 22 36 20 10 1 2 31 32 17105
2019 Gender diverse 15 17 36 20 11 0 1 31 33 99
2018 Male gender 10 24 37 19 8 1 1 28 34 10879
2018 Female gender 10 24 36 19 9 1 2 28 35 16360
2018 Gender diverse 13 28 38 15 5 0 1 20 42 86
2017 Male gender 10 23 36 17 9 1 3 28 34 11468
2017 Female gender 10 23 35 17 9 1 4 28 35 17225
2017 Gender diverse 21 28 25 12 12 0 2 24 50 60
2014 Male gender 11 27 36 16 7 1 2 24 38 12408
2014 Female gender 10 25 36 17 8 1 3 25 37 19221

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 5 13 25 31 22 2 2 55 19 11495
2020 Female gender 4 10 25 33 23 3 2 59 15 18394
2020 Gender diverse 10 21 26 24 20 0 0 44 30 48
2019 Male gender 9 16 27 26 18 2 2 46 26 11627
2019 Female gender 8 16 28 27 18 2 2 47 24 17048
2019 Gender diverse 18 19 21 20 22 1 0 42 37 97
2018 Male gender 10 18 29 25 15 2 2 41 29 10850
2018 Female gender 9 17 29 25 15 2 2 41 28 16298
2018 Gender diverse 20 21 26 21 9 1 2 31 42 86
2017 Male gender 11 18 28 21 16 3 4 39 31 11445
2017 Female gender 10 17 29 21 15 3 5 39 30 17158
2017 Gender diverse 27 18 29 12 14 0 0 26 45 59
2014 Male gender 12 21 30 21 13 2 3 35 34 12392
2014 Female gender 10 19 30 22 13 2 4 38 30 19203

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 9 18 31 24 14 2 3 40 28 11520
2020 Female gender 7 15 31 26 15 2 3 44 23 18398
2020 Gender diverse 16 4 29 33 13 3 4 48 21 47
2019 Male gender 12 21 30 20 12 2 2 34 34 11646
2019 Female gender 10 19 31 22 13 2 3 37 30 17055
2019 Gender diverse 16 15 32 24 9 3 2 34 32 99
2018 Male gender 14 22 30 21 10 2 2 32 37 10844
2018 Female gender 11 20 31 22 12 2 3 35 32 16284
2018 Gender diverse 21 20 26 22 8 1 1 31 42 86
2017 Male gender 13 22 30 18 11 2 4 31 37 11461
2017 Female gender 11 18 30 20 12 2 5 35 32 17183
2017 Gender diverse 29 20 25 15 8 0 2 24 50 60
2014 Male gender 15 23 29 18 10 2 3 29 40 12406
2014 Female gender 11 20 31 20 11 2 4 34 33 19196

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 4 10 26 33 23 1 3 58 15 11481
2020 Female gender 4 9 27 33 22 1 4 58 14 18358
2020 Gender diverse 16 10 17 35 18 0 4 55 27 48
2019 Male gender 6 12 28 31 20 1 3 53 18 11609
2019 Female gender 5 11 29 30 20 1 3 52 17 17004
2019 Gender diverse 10 7 26 37 18 0 2 56 17 99
2018 Male gender 7 14 29 30 17 1 2 49 22 10817
2018 Female gender 7 13 31 28 16 1 3 47 21 16291
2018 Gender diverse 11 11 29 36 11 1 1 48 22 86
2017 Male gender 7 13 29 28 17 2 4 48 21 11406
2017 Female gender 7 13 30 26 16 1 6 46 22 17120
2017 Gender diverse 17 8 34 24 13 2 2 38 26 58
2014 Male gender 8 14 32 27 15 1 3 44 22 12383
2014 Female gender 7 14 32 27 15 1 4 44 22 19150

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 6 14 26 29 20 1 2 51 21 11508
2020 Female gender 6 13 27 28 21 2 3 51 20 18386
2020 Gender diverse 15 27 13 22 20 0 2 43 43 46
2019 Male gender 9 16 28 25 18 2 2 45 26 11638
2019 Female gender 9 16 28 24 18 1 3 44 26 17071
2019 Gender diverse 11 20 29 18 21 0 1 40 31 98
2018 Male gender 12 20 28 23 14 1 2 38 33 10852
2018 Female gender 12 20 29 21 14 1 3 37 33 16324
2018 Gender diverse 13 20 29 26 12 0 1 38 33 86
2017 Male gender 12 19 28 20 15 2 4 38 33 11436
2017 Female gender 12 19 28 20 15 2 5 37 33 17188
2017 Gender diverse 28 19 20 17 11 3 2 29 49 59
2014 Male gender 14 21 29 19 12 1 3 33 37 12394
2014 Female gender 13 20 29 19 13 1 4 34 35 19193

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 5 11 22 30 24 5 3 59 17 11467
2020 Female gender 5 10 22 29 25 5 4 60 16 18317
2020 Gender diverse 4 14 25 22 32 2 2 56 18 48
2019 Male gender 10 16 25 25 19 3 3 47 27 11604
2019 Female gender 9 16 27 23 18 3 3 44 27 17035
2019 Gender diverse 18 18 24 20 20 1 0 40 36 98
2018 Male gender 10 16 26 26 16 3 3 45 28 10829
2018 Female gender 10 18 27 24 15 3 3 42 30 16288
2018 Gender diverse 13 21 20 20 19 5 2 42 36 86
2017 Male gender 9 15 26 24 18 4 5 45 26 11456
2017 Female gender 9 17 26 22 15 4 7 42 29 17185
2017 Gender diverse 21 15 23 24 12 2 3 38 38 60
2014 Male gender 9 16 26 25 16 3 5 44 27 12392
2014 Female gender 8 16 27 24 15 3 6 44 27 19185

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 9 18 33 22 13 2 2 37 28 11496
2020 Female gender 6 15 34 24 15 3 2 41 23 18358
2020 Gender diverse 21 30 15 24 8 2 0 33 51 48
2019 Male gender 12 22 32 20 11 2 2 32 35 11642
2019 Female gender 10 19 34 20 13 2 2 35 30 17045
2019 Gender diverse 20 18 34 14 12 0 2 27 38 99
2018 Male gender 14 22 33 17 10 2 2 28 38 10877
2018 Female gender 11 21 34 18 11 2 3 30 34 16349
2018 Gender diverse 20 25 28 16 7 2 1 24 47 86
2017 Male gender 14 22 33 16 10 2 3 27 38 11473
2017 Female gender 11 20 33 17 11 3 5 30 33 17175
2017 Gender diverse 31 23 34 7 5 0 0 12 54 60
2014 Male gender 15 24 32 16 9 2 3 26 41 12404
2014 Female gender 12 20 34 17 10 3 4 30 34 19203

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 7 16 35 26 14 1 1 40 23 11537
2020 Female gender 5 15 38 26 14 1 1 41 21 18444
2020 Gender diverse 12 35 23 24 6 0 0 30 47 47
2019 Male gender 10 18 33 24 14 1 1 39 28 11656
2019 Female gender 8 17 34 25 14 1 2 40 25 17093
2019 Gender diverse 14 20 31 27 7 0 1 35 34 99

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 26 40 17 10 4 2 0 68 14 11489
2020 Female gender 30 42 15 10 3 2 0 73 12 18358
2020 Gender diverse 19 22 31 14 12 2 0 42 27 48
2019 Male gender 20 35 21 15 7 2 0 56 23 11625
2019 Female gender 20 38 18 16 6 2 0 59 22 17040
2019 Gender diverse 14 32 24 19 9 3 0 47 29 98

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 57 27 7 5 3 1 0 85 8 11524
2020 Female gender 53 28 8 6 3 1 0 83 9 18401
2020 Gender diverse 42 34 8 2 10 2 2 78 13 48
2019 Male gender 54 27 8 6 4 1 0 83 9 11639
2019 Female gender 49 29 9 8 4 1 0 79 12 17059
2019 Gender diverse 28 41 9 11 11 1 0 70 22 98
2018 Male gender 47 30 9 7 5 1 0 78 12 10861
2018 Female gender 43 32 9 9 5 1 0 77 15 16341
2018 Gender diverse 31 27 12 13 15 2 0 59 28 85
2017 Male gender 49 30 8 6 5 1 0 80 11 11512
2017 Female gender 45 31 9 8 5 1 0 77 14 17303
2017 Gender diverse 31 29 16 10 11 3 0 62 22 61
2014 Male gender 51 28 8 7 5 1 0 80 12 12420
2014 Female gender 49 29 8 8 5 1 0 79 13 19259

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 62 28 5 3 1 0 0 91 4 11486
2020 Female gender 59 30 5 4 1 0 0 89 6 18353
2020 Gender diverse 43 31 8 6 10 0 2 75 17 48
2019 Male gender 57 31 6 4 2 0 0 88 6 11638
2019 Female gender 51 33 6 6 3 0 0 85 9 17085
2019 Gender diverse 32 36 6 19 7 1 0 69 25 98
2018 Male gender 51 35 7 5 2 0 0 86 7 10854
2018 Female gender 46 37 7 7 3 0 0 84 9 16354
2018 Gender diverse 30 36 19 7 6 2 0 68 13 86
2017 Male gender 47 39 7 5 2 0 0 86 7 11503
2017 Female gender 43 40 7 7 3 0 0 83 10 17258
2017 Gender diverse 28 40 14 10 5 3 0 70 15 61
2014 Male gender 46 40 8 4 2 0 0 86 6 12426
2014 Female gender 44 41 7 6 2 0 0 85 9 19247

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 48 34 11 3 2 2 0 84 5 11455
2020 Female gender 46 35 12 4 2 2 1 83 5 18282
2020 Gender diverse 43 22 15 11 10 0 0 65 21 47
2019 Male gender 45 36 12 3 2 2 1 82 6 11663
2019 Female gender 41 36 13 4 2 2 1 79 7 17111
2019 Gender diverse 24 43 17 5 7 5 0 69 13 97
2018 Male gender 38 39 14 4 3 2 1 79 7 10879
2018 Female gender 35 40 15 5 3 2 1 78 8 16370
2018 Gender diverse 15 42 21 8 9 3 1 60 19 86

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 44 36 11 5 2 2 0 81 7 11477
2020 Female gender 45 37 10 5 2 2 0 84 7 18357
2020 Gender diverse 27 41 12 10 10 0 0 68 20 48
2019 Male gender 42 36 12 5 3 1 0 79 8 11613
2019 Female gender 43 37 11 5 2 1 0 81 8 17021
2019 Gender diverse 26 37 13 13 6 4 0 67 19 99
2018 Male gender 46 36 11 4 3 1 0 83 7 10856
2018 Female gender 48 37 9 4 2 1 0 85 6 16317
2018 Gender diverse 27 32 21 6 11 2 0 61 18 86
2017 Male gender 42 38 11 4 3 2 0 82 7 11508
2017 Female gender 44 38 10 4 2 2 0 83 6 17288
2017 Gender diverse 26 38 16 5 5 9 0 71 11 61
2014 Male gender 45 35 11 5 3 2 0 82 8 12425
2014 Female gender 48 35 9 4 2 2 0 85 6 19261

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 49 32 11 3 2 3 0 84 5 11529
2020 Female gender 52 33 9 3 1 2 0 87 4 18390
2020 Gender diverse 20 39 19 8 8 6 0 63 17 47
2019 Male gender 50 32 11 3 2 2 0 84 5 11622
2019 Female gender 52 32 9 3 1 2 0 86 4 17044
2019 Gender diverse 32 32 17 7 7 3 2 68 14 99
2018 Male gender 48 34 11 3 2 2 0 84 5 10868
2018 Female gender 51 35 9 3 1 1 0 87 4 16316
2018 Gender diverse 34 30 19 6 9 2 0 66 15 86
2017 Male gender 42 36 13 3 3 3 1 81 6 11501
2017 Female gender 44 35 12 3 2 3 0 82 5 17261
2017 Gender diverse 32 27 20 5 3 13 0 68 9 60
2014 Male gender 47 33 11 3 2 3 0 83 6 12420
2014 Female gender 52 32 9 3 2 2 0 86 4 19254

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 57 30 7 3 2 0 0 88 5 11522
2020 Female gender 60 31 6 3 1 0 0 91 4 18399
2020 Gender diverse 42 33 8 12 4 0 0 76 16 47
2019 Male gender 52 32 9 4 3 0 0 84 7 11670
2019 Female gender 54 32 8 4 2 0 0 86 6 17095
2019 Gender diverse 34 31 16 10 8 1 0 66 18 97
2018 Male gender 48 34 10 5 3 0 0 82 8 10843
2018 Female gender 50 35 8 4 2 0 0 86 6 16292
2018 Gender diverse 37 29 16 6 11 1 0 67 16 86
2017 Male gender 44 36 10 5 4 0 0 81 10 11514
2017 Female gender 47 37 8 5 3 0 0 84 8 17286
2017 Gender diverse 25 35 18 11 9 1 0 61 21 61
2014 Male gender 46 34 9 6 4 0 0 81 10 12422
2014 Female gender 51 35 8 4 2 0 0 86 6 19254

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 50 22 11 4 4 6 3 79 8 11552
2020 Female gender 47 24 13 4 3 6 4 78 7 18428
2020 Gender diverse 31 22 12 12 4 14 4 65 20 48

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 47 30 13 3 2 4 1 81 5 11544
2020 Female gender 48 32 11 3 2 4 1 84 5 18417
2020 Gender diverse 23 24 27 10 8 8 0 51 20 48

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 48 28 10 5 3 4 2 81 9 11506
2020 Female gender 47 30 10 5 3 4 2 81 8 18380
2020 Gender diverse 26 26 7 17 19 5 2 55 38 47

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 5 11 22 19 31 12 0 18 58 290
2020 Female gender 3 8 27 13 32 17 0 13 54 236

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 34 32 17 5 3 6 4 73 8 11538
2020 Female gender 31 31 18 6 3 6 4 70 10 18412
2020 Gender diverse 26 21 18 8 8 12 6 58 20 48
2019 Male gender 36 30 15 6 4 5 3 72 11 11639
2019 Female gender 31 31 17 8 5 5 3 67 15 17104
2019 Gender diverse 20 27 23 13 9 5 3 51 24 97
2018 Male gender 26 35 19 7 5 5 2 66 14 10877
2018 Female gender 23 35 20 9 6 5 2 62 16 16369
2018 Gender diverse 14 31 21 11 14 6 4 50 27 86
2017 Male gender 32 33 15 6 5 5 3 71 12 11506
2017 Female gender 28 33 16 9 6 5 4 67 16 17302
2017 Gender diverse 21 25 21 10 14 5 3 51 26 61
2014 Male gender 36 32 14 7 5 4 3 73 12 12426
2014 Female gender 33 33 14 8 5 4 3 71 14 19263

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 39 35 12 6 3 3 1 78 10 11529
2020 Female gender 40 35 11 6 3 3 1 79 9 18412
2020 Gender diverse 18 26 16 16 22 0 2 44 39 48
2019 Male gender 37 36 14 7 4 2 1 75 11 11650
2019 Female gender 37 37 12 7 3 2 1 76 11 17099
2019 Gender diverse 31 27 16 14 7 3 2 61 23 99
2018 Male gender 35 38 14 7 4 2 1 75 11 10860
2018 Female gender 36 39 12 7 3 2 1 77 11 16354
2018 Gender diverse 28 33 19 5 12 2 1 63 17 85
2017 Male gender 38 37 12 6 4 2 1 78 10 11486
2017 Female gender 40 37 10 6 3 3 1 80 9 17262
2017 Gender diverse 28 35 10 13 10 2 3 66 24 61
2014 Male gender 42 37 10 5 3 2 1 81 8 12422
2014 Female gender 46 36 8 5 2 2 1 84 7 19261

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 45 36 12 4 2 1 0 82 6 11503
2020 Female gender 47 36 11 3 2 1 0 83 5 18388
2020 Gender diverse 26 30 27 8 9 0 0 56 17 47
2019 Male gender 39 36 15 5 4 1 0 77 8 11647
2019 Female gender 38 37 15 6 3 1 0 76 9 17055
2019 Gender diverse 20 41 21 8 8 2 0 62 16 98
2018 Male gender 37 37 15 6 4 1 0 75 9 10846
2018 Female gender 37 39 14 6 3 1 0 76 9 16286
2018 Gender diverse 25 29 23 8 15 0 0 54 24 85

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 31 27 16 9 7 8 2 64 18 11527
2020 Female gender 28 28 17 11 7 7 2 61 20 18421
2020 Gender diverse 19 19 26 8 20 7 0 41 31 48
2019 Male gender 27 26 18 10 10 8 2 59 22 11657
2019 Female gender 24 27 18 13 10 7 2 55 25 17115
2019 Gender diverse 17 22 20 17 17 7 0 42 37 99
2018 Male gender 23 28 18 12 11 7 1 56 24 10865
2018 Female gender 21 28 19 14 11 6 1 53 27 16354
2018 Gender diverse 12 15 24 12 31 6 1 29 46 85
2017 Male gender 22 27 17 12 11 9 2 55 26 11498
2017 Female gender 21 27 17 15 11 8 2 53 29 17253
2017 Gender diverse 8 21 25 15 29 0 2 30 45 61
2014 Male gender 20 26 18 13 13 8 1 52 29 12423
2014 Female gender 20 27 17 15 12 7 1 52 30 19252

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 41 45 5 8 2 0 0 85 10 11550
2020 Female gender 43 44 2 8 2 0 0 88 10 18478
2020 Gender diverse 36 39 2 13 10 0 0 75 23 48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 42 38 9 8 3 0 1 80 11 11533
2020 Female gender 46 38 7 7 2 0 0 84 9 18465
2020 Gender diverse 40 40 8 8 4 0 0 80 12 48
2019 Male gender 46 35 7 8 4 0 0 81 12 11656
2019 Female gender 47 36 5 8 3 0 0 83 12 17107
2019 Gender diverse 38 33 7 11 11 0 0 71 22 99
2017 Male gender 41 35 8 10 6 0 0 76 16 11504
2017 Female gender 42 36 6 11 5 0 0 78 16 17299
2017 Gender diverse 30 38 5 7 21 0 0 67 28 61
2014 Male gender 42 35 7 9 6 0 0 77 15 12423
2014 Female gender 46 35 6 9 5 0 0 81 13 19258

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 49 35 8 5 2 0 0 85 7 11452
2020 Female gender 50 35 7 6 2 0 0 86 7 18352
2020 Gender diverse 48 30 10 4 6 0 2 79 10 48
2019 Male gender 51 35 8 4 2 0 0 86 6 11599
2019 Female gender 49 36 7 6 2 0 0 85 8 17038
2019 Gender diverse 36 38 10 11 6 0 0 73 17 98
2017 Male gender 47 37 8 5 2 0 0 85 7 11482
2017 Female gender 47 38 6 6 2 0 0 85 8 17263
2017 Gender diverse 33 43 7 3 13 2 0 77 17 61
2014 Male gender 46 38 9 5 2 0 0 84 7 12416
2014 Female gender 48 37 7 6 2 0 0 85 8 19248

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 78 16 2 1 1 0 1 95 3 11531
2020 Female gender 83 13 1 1 1 0 1 97 2 18420
2020 Gender diverse 84 6 4 0 4 0 2 92 4 48
2017 Male gender 71 20 4 2 1 1 1 93 3 11497
2017 Female gender 75 19 2 2 1 1 1 95 2 17273
2017 Gender diverse 74 19 2 2 2 2 0 95 3 61
2014 Male gender 72 19 4 2 1 1 1 93 3 12429
2014 Female gender 77 18 2 2 1 0 1 95 2 19264

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 38 18 11 6 5 17 6 73 13 11552
2020 Female gender 37 17 9 5 4 22 6 74 13 18460
2020 Gender diverse 27 22 8 8 6 26 4 69 19 48
2019 Male gender 38 17 11 6 6 17 5 70 16 11690
2019 Female gender 37 15 10 6 6 22 4 71 16 17130
2019 Gender diverse 27 17 5 12 6 28 5 66 27 99

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 11561
2020 Female gender 8 92 18470
2020 Gender diverse 22 78 48
2019 Male gender 10 90 11678
2019 Female gender 12 88 17125
2019 Gender diverse 29 71 98
2018 Male gender 11 89 10927
2018 Female gender 13 87 16439
2018 Gender diverse 22 78 85

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 42 58 842
2020 Female gender 47 53 1526
2019 Male gender 46 54 1125
2019 Female gender 51 49 1992
2019 Gender diverse 57 43 30
2018 Male gender 46 54 1179
2018 Female gender 52 48 2126
2018 Gender diverse 37 63 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 65 35 842
2020 Female gender 60 40 1526
2020 Gender diverse 47 53 11
2019 Male gender 61 39 1125
2019 Female gender 58 42 1992
2019 Gender diverse 57 43 30
2018 Male gender 65 35 1179
2018 Female gender 59 41 2126

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 6 94 842
2020 Female gender 6 94 1526
2019 Male gender 6 94 1125
2019 Female gender 6 94 1992
2018 Male gender 6 94 1179
2018 Female gender 5 95 2126

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 842
2020 Female gender 4 96 1526
2020 Gender diverse 0 100 11
2019 Male gender 6 94 1125
2019 Female gender 3 97 1992
2018 Male gender 5 95 1179
2018 Female gender 4 96 2126

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 13 87 842
2020 Female gender 9 91 1526
2020 Gender diverse 44 56 11
2019 Male gender 11 89 1125
2019 Female gender 8 92 1992
2018 Male gender 13 87 1179
2018 Female gender 9 91 2126

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 842
2020 Female gender 4 96 1526
2020 Gender diverse 0 100 11
2019 Male gender 5 95 1125
2019 Female gender 3 97 1992
2018 Male gender 5 95 1179
2018 Female gender 2 98 2126

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 38 62 841
2020 Female gender 34 66 1526
2019 Male gender 38 62 1117
2019 Female gender 35 65 1983
2019 Gender diverse 37 63 30
2018 Male gender 41 59 1175
2018 Female gender 34 66 2124
2018 Gender diverse 31 69 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 41 59 841
2020 Female gender 35 65 1526
2019 Male gender 40 60 1117
2019 Female gender 35 65 1983
2019 Gender diverse 30 70 30
2018 Male gender 42 58 1175
2018 Female gender 35 65 2124
2018 Gender diverse 52 48 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 42 58 841
2020 Female gender 39 61 1526
2019 Male gender 39 61 1117
2019 Female gender 41 59 1983
2019 Gender diverse 40 60 30
2018 Male gender 39 61 1175
2018 Female gender 41 59 2124
2018 Gender diverse 47 53 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 41 59 841
2020 Female gender 42 58 1526
2020 Gender diverse 55 45 11
2019 Male gender 42 58 1117
2019 Female gender 42 58 1983
2019 Gender diverse 46 54 30
2018 Male gender 43 57 1175
2018 Female gender 40 60 2124
2018 Gender diverse 48 52 19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 29 71 841
2020 Female gender 26 74 1526
2019 Male gender 25 75 1117
2019 Female gender 26 74 1983
2019 Gender diverse 30 70 30
2018 Male gender 27 73 1175
2018 Female gender 27 73 2124
2018 Gender diverse 42 58 19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 51 49 841
2020 Female gender 52 48 1526
2019 Male gender 50 50 1117
2019 Female gender 54 46 1983
2019 Gender diverse 63 37 30
2018 Male gender 53 47 1175
2018 Female gender 55 45 2124
2018 Gender diverse 47 53 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 37 63 841
2020 Female gender 33 67 1526
2020 Gender diverse 44 56 11
2019 Male gender 32 68 1117
2019 Female gender 33 67 1983
2019 Gender diverse 37 63 30
2018 Male gender 35 65 1175
2018 Female gender 33 67 2124
2018 Gender diverse 31 69 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 1 99 841
2020 Female gender 1 99 1526
2019 Male gender 2 98 1117
2019 Female gender 1 99 1983
2019 Gender diverse 0 100 30
2018 Male gender 1 99 1175
2018 Female gender 1 99 2124

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 3 97 841
2020 Female gender 7 93 1526
2019 Male gender 6 94 1117
2019 Female gender 10 90 1983
2018 Male gender 5 95 1175
2018 Female gender 10 90 2124

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 14 86 841
2020 Female gender 9 91 1526
2019 Male gender 11 89 1117
2019 Female gender 8 92 1983
2019 Gender diverse 17 83 30
2018 Male gender 12 88 1175
2018 Female gender 9 91 2124

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 54 46 841
2020 Female gender 47 53 1526
2020 Gender diverse 47 53 11
2019 Male gender 52 48 1117
2019 Female gender 44 56 1983
2019 Gender diverse 46 54 30
2018 Male gender 52 48 1175
2018 Female gender 45 55 2124
2018 Gender diverse 74 26 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 22 78 841
2020 Female gender 21 79 1526
2020 Gender diverse 44 56 11
2019 Male gender 19 81 1117
2019 Female gender 22 78 1983
2019 Gender diverse 17 83 30
2018 Male gender 23 77 1175
2018 Female gender 21 79 2124
2018 Gender diverse 26 74 19

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 15 85 841
2020 Female gender 13 87 1526
2019 Male gender 15 85 1117
2019 Female gender 15 85 1983
2018 Male gender 13 87 1175
2018 Female gender 15 85 2124
2018 Gender diverse 31 69 19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 41 59 842
2020 Female gender 50 50 1526
2019 Male gender 38 62 1116
2019 Female gender 50 50 1976
2019 Gender diverse 37 63 30
2018 Male gender 41 59 1175
2018 Female gender 50 50 2125
2018 Gender diverse 37 63 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 22 78 842
2020 Female gender 27 73 1526
2019 Male gender 21 79 1116
2019 Female gender 25 75 1976
2019 Gender diverse 23 77 30
2018 Male gender 23 77 1175
2018 Female gender 26 74 2125

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 842
2020 Female gender 4 96 1526
2019 Male gender 5 95 1116
2019 Female gender 5 95 1976
2019 Gender diverse 0 100 30
2018 Male gender 4 96 1175
2018 Female gender 5 95 2125

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 23 77 842
2020 Female gender 22 78 1526
2019 Male gender 22 78 1116
2019 Female gender 22 78 1976
2019 Gender diverse 17 83 30
2018 Male gender 22 78 1175
2018 Female gender 23 77 2125
2018 Gender diverse 26 74 19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 8 92 842
2020 Female gender 9 91 1526
2019 Male gender 9 91 1116
2019 Female gender 9 91 1976
2018 Male gender 10 90 1175
2018 Female gender 9 91 2125

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 842
2020 Female gender 6 94 1526
2019 Male gender 6 94 1116
2019 Female gender 6 94 1976
2018 Male gender 8 92 1175
2018 Female gender 6 94 2125

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 11 89 842
2020 Female gender 11 89 1526
2019 Male gender 14 86 1116
2019 Female gender 14 86 1976
2019 Gender diverse 17 83 30
2018 Male gender 13 87 1175
2018 Female gender 13 87 2125

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 9 91 842
2020 Female gender 9 91 1526
2019 Male gender 10 90 1116
2019 Female gender 9 91 1976
2018 Male gender 10 90 1175
2018 Female gender 9 91 2125

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 34 66 842
2020 Female gender 26 74 1526
2019 Male gender 33 67 1116
2019 Female gender 28 72 1976
2019 Gender diverse 36 64 30
2018 Male gender 33 67 1175
2018 Female gender 25 75 2125
2018 Gender diverse 32 68 19

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 779
2020 Female gender 14 86 1436
2019 Male gender 12 88 1045
2019 Female gender 14 86 1853
2018 Male gender 11 89 1084
2018 Female gender 12 88 1994
2018 Gender diverse 0 100 17

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 14 86 779
2020 Female gender 21 79 1436
2019 Male gender 22 78 1045
2019 Female gender 21 79 1853
2018 Male gender 17 83 1084
2018 Female gender 21 79 1994

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 9 91 779
2020 Female gender 10 90 1436
2019 Male gender 10 90 1045
2019 Female gender 13 87 1853
2018 Male gender 11 89 1084
2018 Female gender 10 90 1994
2018 Gender diverse 0 100 17

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 779
2020 Female gender 8 92 1436
2019 Male gender 5 95 1045
2019 Female gender 8 92 1853
2018 Male gender 6 94 1084
2018 Female gender 8 92 1994
2018 Gender diverse 0 100 17

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 8 92 779
2020 Female gender 11 89 1436
2019 Male gender 7 93 1045
2019 Female gender 11 89 1853
2018 Male gender 8 92 1084
2018 Female gender 10 90 1994
2018 Gender diverse 0 100 17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 10 90 779
2020 Female gender 9 91 1436
2019 Male gender 8 92 1045
2019 Female gender 9 91 1853
2018 Male gender 8 92 1084
2018 Female gender 10 90 1994

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 8 92 779
2020 Female gender 10 90 1436
2019 Male gender 8 92 1045
2019 Female gender 11 89 1853
2018 Male gender 8 92 1084
2018 Female gender 11 89 1994

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 779
2020 Female gender 11 89 1436
2019 Male gender 12 88 1045
2019 Female gender 12 88 1853
2018 Male gender 10 90 1084
2018 Female gender 10 90 1994

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 779
2020 Female gender 15 85 1436
2019 Male gender 12 88 1045
2019 Female gender 13 87 1853
2018 Male gender 11 89 1084
2018 Female gender 14 86 1994
2018 Gender diverse 29 71 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 33 67 779
2020 Female gender 24 76 1436
2019 Male gender 30 70 1045
2019 Female gender 25 75 1853
2018 Male gender 29 71 1084
2018 Female gender 24 76 1994
2018 Gender diverse 41 59 17

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 11 89 779
2020 Female gender 7 93 1436
2019 Male gender 9 91 1045
2019 Female gender 8 92 1853
2018 Male gender 8 92 1084
2018 Female gender 7 93 1994

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 49 51 779
2020 Female gender 41 59 1436
2019 Male gender 48 52 1045
2019 Female gender 45 55 1853
2018 Male gender 47 53 1084
2018 Female gender 43 57 1994
2018 Gender diverse 47 53 17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 3 97 779
2020 Female gender 1 99 1436
2019 Male gender 2 98 1045
2019 Female gender 1 99 1853
2018 Male gender 2 98 1084
2018 Female gender 1 99 1994

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 54 46 779
2020 Female gender 51 49 1436
2019 Male gender 56 44 1045
2019 Female gender 52 48 1853
2018 Male gender 56 44 1084
2018 Female gender 54 46 1994
2018 Gender diverse 71 29 17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 779
2020 Female gender 3 97 1436
2019 Male gender 4 96 1045
2019 Female gender 3 97 1853
2018 Male gender 4 96 1084
2018 Female gender 3 97 1994

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 13 87 779
2020 Female gender 14 86 1436
2019 Male gender 11 89 1045
2019 Female gender 13 87 1853
2018 Male gender 13 87 1084
2018 Female gender 11 89 1994

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 29 19 15 3 3 25 6 69 10 11529
2020 Female gender 26 18 16 5 3 25 8 65 12 18451
2020 Gender diverse 12 12 24 12 12 28 0 33 34 48
2019 Male gender 26 19 17 5 5 23 6 63 14 11694
2019 Female gender 22 17 18 7 6 23 8 57 18 17125
2019 Gender diverse 21 18 18 10 12 18 4 49 28 98
2018 Male gender 22 20 20 5 5 22 5 58 14 10893
2018 Female gender 20 20 21 6 5 21 5 55 16 16381
2018 Gender diverse 11 14 28 6 14 23 5 34 27 85
2017 Male gender 22 20 18 5 5 24 6 60 15 11511
2017 Female gender 20 19 19 6 6 23 7 56 16 17308
2017 Gender diverse 13 10 28 11 14 21 2 30 34 61
2014 Male gender 23 21 18 5 5 23 5 61 14 12427
2014 Female gender 22 20 19 6 5 22 6 58 16 19260

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 47 29 11 3 3 6 1 82 6 11537
2020 Female gender 45 30 12 4 2 6 1 81 6 18440
2020 Gender diverse 27 24 22 11 8 8 0 55 20 48
2019 Male gender 44 29 13 4 3 6 1 79 8 11685
2019 Female gender 41 30 14 5 4 6 1 76 10 17130
2019 Gender diverse 24 31 23 8 7 7 0 59 16 99
2018 Male gender 38 32 16 5 4 6 1 74 9 10891
2018 Female gender 35 32 16 6 4 6 1 73 10 16382
2018 Gender diverse 23 25 30 6 13 4 0 50 19 86
2017 Male gender 37 32 14 5 4 7 1 75 9 11503
2017 Female gender 34 33 15 5 4 7 1 73 10 17283
2017 Gender diverse 16 23 23 8 10 20 0 49 22 61
2014 Male gender 37 33 14 4 4 7 1 76 8 12426
2014 Female gender 36 33 15 5 4 7 1 74 10 19237

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 6 94 11545
2020 Female gender 5 95 18450
2020 Gender diverse 16 84 48
2019 Male gender 7 93 11676
2019 Female gender 6 94 17121
2019 Gender diverse 21 79 99
2018 Male gender 8 92 10911
2018 Female gender 7 93 16419
2018 Gender diverse 25 75 86

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 28 72 712
2020 Female gender 32 68 965
2019 Male gender 28 72 868
2019 Female gender 33 67 1061
2019 Gender diverse 37 63 22
2018 Male gender 30 70 885
2018 Female gender 34 66 1062
2018 Gender diverse 49 51 22

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 76 24 712
2020 Female gender 75 25 965
2019 Male gender 76 24 868
2019 Female gender 78 22 1061
2019 Gender diverse 69 31 22
2018 Male gender 75 25 885
2018 Female gender 78 22 1062

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 2 98 712
2020 Female gender 3 97 965
2019 Male gender 1 99 868
2019 Female gender 3 97 1061
2018 Male gender 3 97 885
2018 Female gender 2 98 1062

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 8 92 712
2020 Female gender 5 95 965
2019 Male gender 7 93 868
2019 Female gender 5 95 1061
2018 Male gender 8 92 885
2018 Female gender 5 95 1062

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 712
2020 Female gender 7 93 965
2019 Male gender 8 92 868
2019 Female gender 8 92 1061
2018 Male gender 11 89 885
2018 Female gender 7 93 1062

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 712
2020 Female gender 8 92 965
2019 Male gender 13 87 868
2019 Female gender 7 93 1061
2019 Gender diverse 22 78 22
2018 Male gender 12 88 885
2018 Female gender 7 93 1062

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 41 59 711
2020 Female gender 25 75 965
2019 Male gender 37 63 851
2019 Female gender 25 75 1047
2019 Gender diverse 31 69 20
2018 Male gender 38 62 882
2018 Female gender 22 78 1063
2018 Gender diverse 24 76 21

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 28 72 711
2020 Female gender 16 84 965
2019 Male gender 26 74 851
2019 Female gender 18 82 1047
2019 Gender diverse 31 69 20
2018 Male gender 28 72 882
2018 Female gender 17 83 1063
2018 Gender diverse 34 66 21

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 31 69 711
2020 Female gender 16 84 965
2019 Male gender 26 74 851
2019 Female gender 14 86 1047
2019 Gender diverse 26 74 20
2018 Male gender 27 73 882
2018 Female gender 12 88 1063
2018 Gender diverse 24 76 21

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 711
2020 Female gender 4 96 965
2019 Male gender 10 90 851
2019 Female gender 5 95 1047
2018 Male gender 8 92 882
2018 Female gender 7 93 1063

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 21 79 711
2020 Female gender 27 73 965
2019 Male gender 27 73 851
2019 Female gender 33 67 1047
2018 Male gender 24 76 882
2018 Female gender 30 70 1063
2018 Gender diverse 24 76 21

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 21 79 711
2020 Female gender 23 77 965
2019 Male gender 25 75 851
2019 Female gender 25 75 1047
2019 Gender diverse 46 54 20
2018 Male gender 28 72 882
2018 Female gender 22 78 1063

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 6 94 711
2020 Female gender 1 99 965
2019 Male gender 6 94 851
2019 Female gender 2 98 1047
2019 Gender diverse 26 74 20
2018 Male gender 6 94 882
2018 Female gender 1 99 1063
2018 Gender diverse 24 76 21

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 2 98 711
2020 Female gender 1 99 965
2019 Male gender 2 98 851
2019 Female gender 1 99 1047
2019 Gender diverse 31 69 20
2018 Male gender 2 98 882
2018 Female gender 1 99 1063
2018 Gender diverse 39 61 21

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 6 94 711
2020 Female gender 6 94 965
2019 Male gender 5 95 851
2019 Female gender 6 94 1047
2018 Male gender 6 94 882
2018 Female gender 6 94 1063

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 11 89 711
2020 Female gender 19 81 965
2019 Male gender 8 92 851
2019 Female gender 14 86 1047
2018 Male gender 9 91 882
2018 Female gender 13 87 1063

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 1 99 711
2020 Female gender 1 99 965
2019 Male gender 1 99 851
2019 Female gender 1 99 1047
2018 Male gender 2 98 882
2018 Female gender 1 99 1063

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 14 86 711
2020 Female gender 20 80 965
2019 Male gender 16 84 851
2019 Female gender 19 81 1047
2018 Male gender 15 85 882
2018 Female gender 21 79 1063

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 16 84 711
2020 Female gender 17 83 965
2019 Male gender 14 86 851
2019 Female gender 18 82 1047
2018 Male gender 14 86 882
2018 Female gender 19 81 1063
2018 Gender diverse 33 67 21

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 27 73 712
2020 Female gender 29 71 965
2019 Male gender 22 78 846
2019 Female gender 29 71 1036
2019 Gender diverse 31 69 20
2018 Male gender 23 77 885
2018 Female gender 29 71 1064
2018 Gender diverse 23 77 22

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 712
2020 Female gender 16 84 965
2019 Male gender 10 90 846
2019 Female gender 14 86 1036
2018 Male gender 11 89 885
2018 Female gender 15 85 1064
2018 Gender diverse 22 78 22

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 4 96 712
2020 Female gender 3 97 965
2019 Male gender 2 98 846
2019 Female gender 3 97 1036
2018 Male gender 2 98 885
2018 Female gender 4 96 1064
2018 Gender diverse 0 100 22

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 19 81 712
2020 Female gender 22 78 965
2019 Male gender 17 83 846
2019 Female gender 22 78 1036
2018 Male gender 16 84 885
2018 Female gender 21 79 1064

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 712
2020 Female gender 5 95 965
2019 Male gender 4 96 846
2019 Female gender 5 95 1036
2019 Gender diverse 0 100 20
2018 Male gender 3 97 885
2018 Female gender 4 96 1064

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 712
2020 Female gender 6 94 965
2019 Male gender 5 95 846
2019 Female gender 6 94 1036
2018 Male gender 6 94 885
2018 Female gender 6 94 1064

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 8 92 712
2020 Female gender 8 92 965
2019 Male gender 8 92 846
2019 Female gender 8 92 1036
2018 Male gender 9 91 885
2018 Female gender 9 91 1064

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 712
2020 Female gender 6 94 965
2019 Male gender 6 94 846
2019 Female gender 7 93 1036
2018 Male gender 7 93 885
2018 Female gender 7 93 1064

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 52 48 712
2020 Female gender 46 54 965
2019 Male gender 55 45 846
2019 Female gender 48 52 1036
2019 Gender diverse 49 51 20
2018 Male gender 55 45 885
2018 Female gender 46 54 1064
2018 Gender diverse 46 54 22

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 661
2020 Female gender 8 92 904
2019 Male gender 7 93 769
2019 Female gender 7 93 917
2018 Male gender 4 96 831
2018 Female gender 7 93 991
2018 Gender diverse 0 100 21

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 10 90 661
2020 Female gender 15 85 904
2019 Male gender 13 87 769
2019 Female gender 16 84 917
2018 Male gender 11 89 831
2018 Female gender 14 86 991

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 3 97 661
2020 Female gender 4 96 904
2019 Male gender 4 96 769
2019 Female gender 4 96 917
2018 Male gender 3 97 831
2018 Female gender 3 97 991
2018 Gender diverse 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 2 98 661
2020 Female gender 3 97 904
2019 Male gender 2 98 769
2019 Female gender 2 98 917
2018 Male gender 2 98 831
2018 Female gender 2 98 991
2018 Gender diverse 0 100 21

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 3 97 661
2020 Female gender 3 97 904
2019 Male gender 2 98 769
2019 Female gender 4 96 917
2018 Male gender 2 98 831
2018 Female gender 4 96 991
2018 Gender diverse 0 100 21

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 4 96 661
2020 Female gender 5 95 904
2019 Male gender 3 97 769
2019 Female gender 4 96 917
2018 Male gender 3 97 831
2018 Female gender 5 95 991
2018 Gender diverse 0 100 21

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 7 93 661
2020 Female gender 9 91 904
2019 Male gender 4 96 769
2019 Female gender 9 91 917
2018 Male gender 4 96 831
2018 Female gender 8 92 991

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 10 90 661
2020 Female gender 12 88 904
2019 Male gender 10 90 769
2019 Female gender 9 91 917
2018 Male gender 9 91 831
2018 Female gender 10 90 991

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 10 90 661
2020 Female gender 12 88 904
2019 Male gender 8 92 769
2019 Female gender 9 91 917
2018 Male gender 8 92 831
2018 Female gender 12 88 991

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 28 72 661
2020 Female gender 24 76 904
2019 Male gender 27 73 769
2019 Female gender 21 79 917
2018 Male gender 24 76 831
2018 Female gender 20 80 991
2018 Gender diverse 37 63 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 10 90 661
2020 Female gender 7 93 904
2019 Male gender 9 91 769
2019 Female gender 7 93 917
2018 Male gender 9 91 831
2018 Female gender 8 92 991

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 46 54 661
2020 Female gender 41 59 904
2019 Male gender 44 56 769
2019 Female gender 42 58 917
2018 Male gender 42 58 831
2018 Female gender 41 59 991
2018 Gender diverse 42 58 21

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 3 97 661
2020 Female gender 1 99 904
2019 Male gender 2 98 769
2019 Female gender 1 99 917
2018 Male gender 2 98 831
2018 Female gender 2 98 991
2018 Gender diverse 0 100 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 60 40 661
2020 Female gender 59 41 904
2019 Male gender 63 37 769
2019 Female gender 59 41 917
2018 Male gender 66 34 831
2018 Female gender 61 39 991
2018 Gender diverse 61 39 21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 5 95 661
2020 Female gender 3 97 904
2019 Male gender 4 96 769
2019 Female gender 3 97 917
2018 Male gender 3 97 831
2018 Female gender 3 97 991
2018 Gender diverse 0 100 21

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 661
2020 Female gender 13 87 904
2019 Male gender 11 89 769
2019 Female gender 11 89 917
2018 Male gender 14 86 831
2018 Female gender 12 88 991

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 30 19 15 3 3 26 5 71 8 11524
2020 Female gender 27 18 16 3 2 27 7 68 8 18435
2020 Gender diverse 14 17 19 10 8 32 0 46 27 48
2019 Male gender 28 18 17 4 4 24 6 65 11 11660
2019 Female gender 25 17 19 4 3 25 7 62 10 17116
2019 Gender diverse 24 17 15 6 11 20 7 56 24 99
2018 Male gender 24 20 21 3 4 23 5 61 10 10901
2018 Female gender 23 20 23 3 3 24 5 60 9 16388
2018 Gender diverse 14 8 29 5 14 25 5 31 27 86
2017 Male gender 22 21 18 3 4 26 5 63 10 11509
2017 Female gender 22 19 20 3 3 27 6 62 8 17297
2017 Gender diverse 16 13 26 5 6 30 3 44 16 61
2014 Male gender 23 20 19 3 3 27 5 62 9 12424
2014 Female gender 23 19 19 3 2 27 6 63 8 19258

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 48 29 12 3 2 6 1 82 6 11540
2020 Female gender 46 30 12 3 2 6 1 82 5 18442
2020 Gender diverse 29 24 15 16 6 10 0 59 25 48
2019 Male gender 45 27 13 3 3 7 1 79 7 11662
2019 Female gender 43 28 14 3 2 7 1 78 6 17109
2019 Gender diverse 30 27 18 5 11 8 2 63 17 99
2018 Male gender 38 31 16 4 3 7 1 75 8 10909
2018 Female gender 37 32 17 3 3 7 1 75 7 16398
2018 Gender diverse 25 21 31 3 14 5 0 49 19 84
2017 Male gender 37 32 14 4 3 8 1 77 8 11488
2017 Female gender 37 32 15 3 2 9 1 77 6 17256
2017 Gender diverse 23 27 18 6 5 21 0 63 14 61
2014 Male gender 38 32 14 3 3 9 1 77 7 12423
2014 Female gender 39 31 15 3 2 9 1 78 5 19243

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 9 91 11502
2020 Female gender 9 91 18343
2020 Gender diverse 12 88 48

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 12 88 11503
2020 Female gender 15 85 18379
2020 Gender diverse 38 62 48
2019 Male gender 13 87 11687
2019 Female gender 19 81 17128
2019 Gender diverse 23 77 99
2017 Male gender 14 86 11506
2017 Female gender 19 81 17279
2017 Gender diverse 33 67 61
2014 Male gender 12 88 12413
2014 Female gender 17 83 19223

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 49 51 1385
2020 Female gender 59 41 2786
2020 Gender diverse 78 22 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 81 19 1386
2020 Female gender 83 17 2785
2020 Gender diverse 74 26 19
2019 Male gender 78 22 1519
2019 Female gender 85 15 3200
2019 Gender diverse 74 26 23
2017 Male gender 76 24 1557
2017 Female gender 83 17 3254
2017 Gender diverse 85 15 20
2014 Male gender 75 25 1513
2014 Female gender 84 16 3312

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 47 35 8 6 3 0 0 83 9 1115
2020 Female gender 52 33 6 7 2 0 0 85 10 2317
2020 Gender diverse 44 35 14 7 0 0 0 79 7 14
2019 Male gender 45 32 8 8 5 1 0 78 14 1167
2019 Female gender 46 33 6 10 5 0 0 80 15 2705
2019 Gender diverse 26 55 7 12 0 0 0 81 12 16
2017 Male gender 43 39 6 7 4 1 1 83 11 1185
2017 Female gender 45 36 5 8 5 1 0 82 13 2679
2017 Gender diverse 47 36 0 17 0 0 0 83 17 17
2014 Male gender 47 34 7 6 5 1 0 82 12 1132
2014 Female gender 53 32 4 7 3 0 0 86 10 2795

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 53 29 8 4 2 2 3 86 6 11551
2020 Female gender 53 28 8 4 2 2 3 86 5 18441
2020 Gender diverse 38 32 4 16 6 4 0 73 23 48
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 39 33 14 6 3 4 0 75 10 11519
2020 Female gender 42 34 12 7 2 3 0 78 9 18388
2020 Gender diverse 20 28 26 8 16 3 0 49 25 48

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 42 40 10 6 1 1 0 83 7 11558
2020 Female gender 47 39 7 5 1 0 0 87 6 18481
2020 Gender diverse 26 30 20 18 4 2 0 57 22 48

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 41 38 12 6 2 1 0 80 8 11490
2020 Female gender 46 37 9 6 1 1 0 84 7 18404
2020 Gender diverse 22 36 18 14 8 2 0 59 22 48

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 39 37 16 4 2 1 1 77 6 11474
2020 Female gender 43 37 14 4 1 1 1 82 4 18341
2020 Gender diverse 21 39 10 22 4 2 2 63 27 48

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 48 35 10 3 1 1 1 85 4 11507
2020 Female gender 53 33 9 3 1 1 1 87 3 18394
2020 Gender diverse 29 43 10 4 4 4 6 80 9 48

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 66 17 5 1 1 7 3 93 1 11535
2020 Female gender 67 16 5 1 0 8 3 94 1 18420
2020 Gender diverse 70 8 6 0 0 16 0 93 0 48

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 53 33 8 3 1 2 0 88 4 11497
2020 Female gender 61 29 5 2 1 1 0 92 3 18384
2020 Gender diverse 31 39 8 12 8 0 0 71 21 48

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 52 30 9 5 3 1 0 82 9 11498
2020 Female gender 53 28 8 6 3 1 0 83 9 18391
2020 Gender diverse 42 34 2 14 8 0 0 76 22 48

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 57 28 8 3 2 1 0 87 5 11519
2020 Female gender 63 26 6 2 1 1 0 90 4 18403
2020 Gender diverse 48 26 6 12 4 0 4 78 16 48

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 98 2 1882
2020 Female gender 98 2 2466

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 22 43 18 13 5 0 0 65 18 1842
2020 Female gender 23 41 14 17 5 0 0 64 22 2404

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 44 38 11 4 2 2 0 83 5 11540
2020 Female gender 48 38 8 3 1 1 0 88 4 18446
2020 Gender diverse 20 43 6 16 15 0 0 63 31 48
2019 Male gender 33 40 15 6 3 2 0 75 10 11671
2019 Female gender 37 41 12 6 2 2 0 79 8 17090
2019 Gender diverse 18 34 23 15 8 2 0 53 24 99
2018 Male gender 31 41 16 6 3 2 0 74 10 10891
2018 Female gender 35 42 12 6 2 1 0 79 9 16371
2018 Gender diverse 14 37 13 16 18 2 0 52 34 86
2017 Male gender 24 43 17 7 5 4 0 70 13 11494
2017 Female gender 29 43 14 7 4 3 0 75 11 17253
2017 Gender diverse 11 40 14 17 14 2 2 53 32 61

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 41 29 12 9 7 2 1 71 16 11510
2020 Female gender 42 28 11 10 6 2 1 72 17 18421
2020 Gender diverse 35 20 6 14 24 0 0 55 39 48

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 50 27 12 3 2 4 1 82 6 11483
2020 Female gender 52 26 12 3 2 4 1 82 5 18377
2020 Gender diverse 50 30 8 2 8 2 0 81 11 48

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 38 34 15 6 4 2 0 74 10 11544
2020 Female gender 40 34 14 6 3 2 0 76 10 18433
2020 Gender diverse 17 37 20 12 14 0 0 54 26 48
2019 Male gender 28 36 18 10 6 2 0 65 16 11676
2019 Female gender 29 37 16 10 6 2 0 67 17 17124
2019 Gender diverse 12 28 22 18 13 5 1 43 33 99
2018 Male gender 25 38 18 11 7 2 0 64 18 10892
2018 Female gender 26 38 16 11 6 2 0 66 18 16393
2018 Gender diverse 11 30 30 9 21 0 0 41 30 86
2017 Male gender 18 40 19 13 8 2 0 60 21 11506
2017 Female gender 20 40 17 13 8 2 0 62 21 17279
2017 Gender diverse 6 27 25 18 21 2 2 34 40 61

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 24 47 14 11 3 1 0 72 14 1880
2020 Female gender 25 48 10 12 3 1 1 74 16 2464
2019 Male gender 22 46 15 11 4 1 1 69 15 1773
2019 Female gender 23 48 10 13 4 1 1 72 17 2280
2019 Gender diverse 33 34 7 20 7 0 0 67 27 15

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 41 23 16 9 9 0 1 65 19 11555
2020 Female gender 41 23 15 9 10 0 2 66 19 18478
2020 Gender diverse 48 18 12 12 8 0 2 67 21 48

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 40 29 17 8 5 0 1 70 13 11528
2020 Female gender 42 28 16 7 5 0 1 72 12 18431
2020 Gender diverse 31 26 20 12 12 0 0 57 23 48
2019 Male gender 32 30 19 9 10 0 1 63 19 11677
2019 Female gender 32 31 19 9 8 0 1 64 17 17127
2019 Gender diverse 23 27 16 19 15 0 1 50 34 98
2018 Male gender 27 29 21 10 11 0 1 57 22 10901
2018 Female gender 28 30 21 10 10 0 1 58 20 16394
2018 Gender diverse 19 35 20 12 14 0 0 54 26 86
2017 Male gender 27 27 20 12 12 1 2 55 24 11511
2017 Female gender 27 28 19 12 11 1 2 57 24 17265
2017 Gender diverse 22 10 31 13 23 0 2 32 36 61

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 25 30 25 12 7 0 1 55 19 11534
2020 Female gender 27 29 24 12 7 0 1 56 20 18464
2020 Gender diverse 18 22 27 15 18 0 0 40 34 48
2019 Male gender 23 32 24 12 7 0 1 55 20 11662
2019 Female gender 25 31 24 13 7 0 1 56 20 17126
2019 Gender diverse 18 31 22 15 12 0 1 49 28 99
2018 Male gender 19 28 29 15 9 0 1 47 24 10894
2018 Female gender 19 28 28 15 9 0 1 47 24 16380
2018 Gender diverse 15 26 27 17 14 0 1 42 31 86
2017 Male gender 20 30 27 14 8 0 1 50 22 11495
2017 Female gender 20 28 26 14 9 0 2 50 23 17271
2017 Gender diverse 15 28 18 15 24 0 0 43 39 61

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 36 30 18 9 5 1 2 67 14 11512
2020 Female gender 38 28 17 8 5 1 3 68 14 18416
2020 Gender diverse 26 26 13 10 17 0 8 57 29 47
2019 Male gender 34 30 18 9 6 1 2 66 15 11626
2019 Female gender 35 30 18 9 5 0 3 67 14 17062
2019 Gender diverse 31 37 12 10 8 0 2 70 18 98
2018 Male gender 26 29 23 12 7 0 2 56 20 10847
2018 Female gender 27 28 22 12 7 1 3 57 20 16326
2018 Gender diverse 25 25 21 15 12 0 2 51 28 85
2017 Male gender 26 30 21 12 7 1 3 58 20 11490
2017 Female gender 27 28 21 12 7 1 4 58 20 17242
2017 Gender diverse 22 28 19 11 19 0 0 50 31 61

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 37 26 18 9 6 2 2 65 16 11484
2020 Female gender 40 24 16 9 6 2 3 68 15 18387
2020 Gender diverse 29 26 12 13 18 0 2 56 32 48
2019 Male gender 34 26 19 11 8 1 2 61 19 11605
2019 Female gender 35 26 18 10 7 1 3 63 18 17054
2019 Gender diverse 32 25 19 11 11 1 1 59 22 99
2018 Male gender 28 25 21 14 9 1 2 55 24 10852
2018 Female gender 29 24 21 13 9 2 3 55 23 16325
2018 Gender diverse 26 22 22 10 15 1 4 50 27 85
2017 Male gender 28 25 20 13 9 2 3 55 24 11502
2017 Female gender 28 24 19 13 10 2 4 55 24 17263
2017 Gender diverse 22 17 21 11 26 2 2 40 39 61

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 61 18 9 3 2 1 5 85 6 11488
2020 Female gender 61 17 8 4 2 1 7 85 7 18379
2020 Gender diverse 55 17 13 6 4 0 6 76 11 47
2019 Male gender 66 17 6 2 1 1 7 89 4 11630
2019 Female gender 65 16 6 2 2 0 9 89 4 17061
2019 Gender diverse 64 17 8 2 5 0 5 85 7 98
2018 Male gender 60 19 8 3 2 1 8 86 5 10865
2018 Female gender 59 17 8 3 2 1 10 85 5 16323
2018 Gender diverse 60 14 7 1 2 0 16 88 4 86
2017 Male gender 55 18 8 3 1 1 13 86 5 11483
2017 Female gender 54 16 8 3 2 1 17 85 6 17232
2017 Gender diverse 50 23 10 2 7 3 5 80 9 60

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 37 29 19 9 6 0 1 66 14 11533
2020 Female gender 36 28 19 9 7 0 1 65 16 18419
2020 Gender diverse 18 23 29 16 12 0 2 42 29 47
2019 Male gender 41 29 16 7 5 0 1 71 12 11654
2019 Female gender 38 30 17 7 6 0 1 69 14 17116
2019 Gender diverse 26 28 21 15 10 1 0 54 25 99
2018 Male gender 38 28 19 8 6 0 1 67 14 10887
2018 Female gender 35 28 21 9 7 0 1 63 16 16365
2018 Gender diverse 34 24 17 9 13 0 4 59 23 85
2017 Male gender 35 30 20 9 5 0 1 66 14 11461
2017 Female gender 31 31 21 9 6 0 1 63 16 17211
2017 Gender diverse 18 31 23 13 13 0 2 50 27 61

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 37 24 17 9 7 0 5 65 17 11502
2020 Female gender 33 24 19 10 9 0 5 61 19 18401
2020 Gender diverse 47 16 12 4 12 0 10 70 17 48

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 36 33 18 7 4 1 1 71 11 11497
2020 Female gender 40 32 16 6 3 1 2 75 8 18363
2020 Gender diverse 24 34 18 10 14 0 0 58 23 48
2019 Male gender 33 34 19 7 4 1 1 68 12 11658
2019 Female gender 35 35 18 7 4 1 2 71 11 17093
2019 Gender diverse 30 24 27 10 9 0 0 54 19 98
2018 Male gender 26 35 22 10 6 1 1 62 16 10870
2018 Female gender 29 34 22 9 4 1 2 64 13 16326
2018 Gender diverse 17 29 21 17 14 1 1 47 32 86
2017 Male gender 27 33 22 10 5 1 2 61 16 11456
2017 Female gender 30 33 20 9 5 1 2 65 14 17186
2017 Gender diverse 15 26 25 17 15 0 2 42 33 61

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 28 32 22 11 5 1 1 61 16 11486
2020 Female gender 30 32 21 10 5 1 1 63 15 18377
2020 Gender diverse 10 46 14 14 16 0 0 56 30 48
2019 Male gender 28 32 21 11 6 1 1 61 17 11642
2019 Female gender 28 33 21 10 5 1 1 63 16 17077
2019 Gender diverse 27 26 21 15 10 1 0 53 26 98
2018 Male gender 22 31 25 14 7 1 1 54 21 10872
2018 Female gender 23 32 24 13 7 1 2 56 20 16314
2018 Gender diverse 14 20 31 13 19 0 2 35 33 86
2017 Male gender 22 31 24 14 8 1 2 54 22 11463
2017 Female gender 24 31 22 14 7 1 2 56 21 17203
2017 Gender diverse 18 28 23 16 13 0 2 47 30 61

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 38 31 17 8 4 1 1 71 12 11507
2020 Female gender 41 30 16 7 4 1 1 72 11 18358
2020 Gender diverse 24 24 20 14 16 0 2 48 31 48
2019 Male gender 38 31 17 9 5 0 1 70 14 11632
2019 Female gender 39 31 17 7 4 0 1 71 12 17073
2019 Gender diverse 28 34 12 13 12 0 0 62 26 98
2018 Male gender 31 32 20 10 6 0 1 63 16 10864
2018 Female gender 32 32 20 9 5 0 2 65 15 16313
2018 Gender diverse 21 27 25 12 12 1 2 50 24 86
2017 Male gender 31 32 19 10 5 1 2 64 16 11457
2017 Female gender 33 31 18 10 5 1 3 66 15 17204
2017 Gender diverse 25 20 18 22 13 0 2 46 36 60

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 48 26 13 7 5 1 1 75 12 11474
2020 Female gender 50 26 12 6 4 1 1 77 10 18313
2020 Gender diverse 47 18 10 6 17 0 2 67 23 47
2019 Male gender 44 27 14 8 6 1 1 71 14 11637
2019 Female gender 45 27 14 7 5 1 1 73 12 17060
2019 Gender diverse 29 27 21 10 10 2 0 58 21 96

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 31 30 22 11 6 0 1 62 17 11516
2020 Female gender 29 32 21 11 6 0 1 61 17 18398
2020 Gender diverse 19 24 20 12 24 0 2 43 37 48

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 26 31 23 12 8 0 0 57 20 11494
2020 Female gender 25 31 22 12 8 0 1 57 21 18394
2020 Gender diverse 17 25 20 23 16 0 0 42 38 48
2019 Male gender 30 30 21 11 6 0 1 61 18 11600
2019 Female gender 30 32 20 10 6 0 1 63 16 17013
2019 Gender diverse 28 29 19 15 9 1 0 58 23 97
2018 Male gender 25 29 24 13 8 0 1 55 21 10836
2018 Female gender 25 31 24 13 7 0 1 56 20 16294
2018 Gender diverse 16 28 21 20 11 0 4 46 33 85
2017 Male gender 24 31 22 13 7 1 1 57 20 11446
2017 Female gender 25 31 22 12 7 1 2 57 20 17164
2017 Gender diverse 15 27 26 12 18 0 2 43 30 60

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 52 27 13 4 2 0 1 80 7 11455
2020 Female gender 53 27 12 4 2 0 2 82 6 18316
2020 Gender diverse 44 29 14 6 4 0 2 75 11 48
2019 Male gender 58 23 10 4 3 0 2 83 7 11615
2019 Female gender 55 24 11 4 3 0 2 81 8 17029
2019 Gender diverse 43 23 15 6 12 0 1 67 18 98
2018 Male gender 56 22 11 5 4 0 2 80 9 10829
2018 Female gender 52 23 12 6 4 0 3 78 9 16253
2018 Gender diverse 39 27 14 10 6 0 4 69 17 85
2017 Male gender 55 23 12 5 3 0 2 80 8 11502
2017 Female gender 52 24 13 5 3 0 3 78 9 17286
2017 Gender diverse 45 15 16 9 15 0 0 60 23 61

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 35 34 19 8 4 0 0 69 12 11481
2020 Female gender 35 36 18 7 4 0 0 71 10 18332
2020 Gender diverse 31 27 25 10 8 0 0 57 18 47

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 68 17 7 2 1 1 4 89 4 11469
2020 Female gender 68 17 6 2 2 0 5 90 4 18325
2020 Gender diverse 49 24 11 6 10 0 0 73 16 48
2019 Male gender 74 11 4 2 2 1 6 92 4 11618
2019 Female gender 70 13 5 2 2 1 7 90 4 17031
2019 Gender diverse 56 23 3 8 7 1 2 81 16 98
2018 Male gender 70 15 6 2 2 1 5 89 4 10853
2018 Female gender 66 15 7 3 2 1 6 87 5 16287
2018 Gender diverse 55 14 13 6 6 0 6 74 12 85

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 79 9 4 2 3 1 2 91 5 11478
2020 Female gender 80 8 4 2 2 1 3 92 4 18340
2020 Gender diverse 59 18 6 2 10 0 4 81 13 48
2019 Male gender 74 11 5 3 4 1 2 88 7 11640
2019 Female gender 71 12 6 3 4 1 3 87 7 17073
2019 Gender diverse 50 22 12 5 10 1 1 73 15 99
2018 Male gender 70 13 6 3 4 1 3 86 7 10855
2018 Female gender 68 14 6 4 3 1 4 86 7 16296
2018 Gender diverse 48 15 13 4 14 1 6 68 18 86
2017 Male gender 71 13 6 3 3 1 3 87 7 11495
2017 Female gender 69 13 6 4 3 1 5 87 7 17278
2017 Gender diverse 51 18 15 5 7 2 3 73 12 61

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 74 16 5 2 1 0 2 92 3 11445
2020 Female gender 74 15 5 2 1 0 3 92 3 18277
2020 Gender diverse 55 27 8 2 3 0 6 87 5 48
2019 Male gender 64 23 7 3 2 0 1 88 4 11593
2019 Female gender 60 25 8 3 2 0 2 86 5 17020
2019 Gender diverse 48 27 13 4 6 0 2 77 11 99
2018 Male gender 58 26 9 3 2 0 1 85 5 10880
2018 Female gender 55 27 10 4 2 0 2 84 6 16375
2018 Gender diverse 46 29 17 2 6 0 0 75 8 86
2017 Male gender 60 26 8 3 2 0 2 87 5 11492
2017 Female gender 57 26 9 3 2 0 3 86 5 17263
2017 Gender diverse 46 29 15 5 3 0 2 76 9 59

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 70 15 7 4 3 1 1 86 7 11473
2020 Female gender 71 15 6 3 3 0 2 88 6 18325
2020 Gender diverse 59 18 4 8 6 0 4 81 15 48
2019 Male gender 63 18 8 5 4 0 1 83 9 11588
2019 Female gender 63 19 8 4 4 0 2 84 8 16986
2019 Gender diverse 55 20 13 7 5 0 0 75 12 98
2018 Male gender 55 22 11 6 5 0 1 78 11 10840
2018 Female gender 56 21 10 5 4 0 2 79 10 16313
2018 Gender diverse 47 22 11 6 14 0 0 70 20 85
2017 Male gender 59 21 9 5 4 1 2 81 10 11491
2017 Female gender 60 20 8 5 4 0 3 82 9 17267
2017 Gender diverse 43 20 13 10 12 2 2 64 22 61

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 62 9 4 1 1 0 22 92 3 11495
2020 Female gender 61 8 3 1 1 0 26 93 3 18356
2020 Gender diverse 59 2 2 2 2 0 34 91 6 48
2019 Male gender 61 10 4 2 1 0 22 91 3 11548
2019 Female gender 58 10 4 1 1 0 26 92 3 16949
2019 Gender diverse 58 8 6 0 2 0 26 89 3 98
2018 Male gender 53 12 5 2 1 0 27 89 4 10804
2018 Female gender 51 10 5 2 1 0 31 89 4 16218
2018 Gender diverse 52 12 7 0 2 0 26 87 3 86
2017 Male gender 54 12 4 2 1 1 27 90 3 11481
2017 Female gender 53 10 4 1 1 0 31 91 3 17258
2017 Gender diverse 46 8 2 0 3 0 41 92 6 61

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 64 19 9 3 2 1 3 86 5 11537
2020 Female gender 67 18 7 3 1 1 4 89 4 18457
2020 Gender diverse 55 8 10 8 8 0 12 71 18 48
2019 Male gender 63 19 9 3 2 0 4 86 5 11580
2019 Female gender 64 19 7 2 1 0 5 88 4 16997
2019 Gender diverse 49 19 16 4 4 1 7 74 8 99
2018 Male gender 56 22 11 4 2 0 5 82 6 10837
2018 Female gender 58 20 9 3 2 0 7 85 5 16286
2018 Gender diverse 54 21 11 6 4 0 4 79 10 83
2017 Male gender 58 21 10 3 2 1 6 84 5 11419
2017 Female gender 60 19 8 3 1 1 9 86 5 17182
2017 Gender diverse 37 28 17 7 2 2 8 72 9 61

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 61 17 9 5 6 0 1 80 11 11549
2020 Female gender 64 15 8 5 5 0 2 82 11 18475
2020 Gender diverse 41 18 18 6 16 0 2 60 22 48
2019 Male gender 59 15 8 5 9 1 2 77 15 11643
2019 Female gender 60 14 8 6 9 0 3 77 15 17059
2019 Gender diverse 46 19 6 3 22 0 4 68 26 98
2018 Male gender 56 17 9 6 9 0 3 76 15 10880
2018 Female gender 57 15 9 6 8 1 4 76 15 16367
2018 Gender diverse 47 13 11 2 21 0 6 64 25 85
2017 Male gender 53 18 10 7 8 1 3 74 16 11505
2017 Female gender 52 17 9 7 9 1 5 74 17 17289
2017 Gender diverse 48 16 10 10 10 2 5 69 21 61

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 46 29 15 5 3 0 1 76 8 11553
2020 Female gender 43 31 16 6 3 0 1 75 9 18451
2020 Gender diverse 16 29 22 16 18 0 0 44 34 48
2019 Male gender 52 27 13 4 3 0 2 80 7 11619
2019 Female gender 48 30 13 4 3 0 2 80 7 17021
2019 Gender diverse 37 24 22 9 6 0 2 62 15 99
2018 Male gender 46 29 15 6 3 0 2 76 8 10866
2018 Female gender 44 31 15 5 3 0 2 77 8 16332
2018 Gender diverse 40 22 18 8 10 1 2 63 18 85
2017 Male gender 47 29 14 5 2 1 2 78 8 11495
2017 Female gender 44 32 13 5 2 0 3 79 8 17251
2017 Gender diverse 34 34 15 7 5 0 5 72 12 61

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 30 38 21 7 4 0 0 68 11 11555
2020 Female gender 30 41 20 6 3 0 0 71 9 18472
2020 Gender diverse 20 36 16 18 8 2 0 57 26 48

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 18 35 32 11 4 0 0 54 14 11554
2020 Female gender 17 36 33 10 3 0 0 53 14 18450
2020 Gender diverse 6 20 40 18 16 0 0 26 34 48
2019 Male gender 19 35 31 10 4 0 0 55 14 11698
2019 Female gender 17 35 33 10 3 0 0 53 14 17162
2019 Gender diverse 9 32 34 16 9 0 0 41 25 99
2018 Male gender 15 34 34 12 4 0 0 49 16 10925
2018 Female gender 14 32 36 12 5 0 0 46 17 16435
2018 Gender diverse 7 32 34 19 7 0 0 39 26 85
2017 Male gender 13 32 37 13 5 0 0 45 18 11519
2017 Female gender 12 30 39 13 5 0 0 43 18 17305
2017 Gender diverse 7 25 36 14 18 0 0 32 32 61

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 8 17 39 24 10 0 0 35 25 11511
2020 Female gender 10 18 41 22 8 0 0 30 29 18366
2020 Gender diverse 32 24 25 18 0 0 0 18 56 47
2019 Male gender 8 17 38 25 11 0 0 36 25 11593
2019 Female gender 10 19 40 22 9 0 0 31 29 16991
2019 Gender diverse 20 17 39 18 6 0 0 24 37 99
2018 Male gender 9 17 40 24 10 0 0 34 26 10795
2018 Female gender 10 20 40 21 9 0 0 30 30 16211
2018 Gender diverse 15 27 33 18 4 1 2 22 43 85
2017 Male gender 7 17 40 24 11 0 0 34 25 11478
2017 Female gender 9 20 42 21 8 0 1 29 29 17218
2017 Gender diverse 16 31 39 12 2 0 0 13 48 61
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 13 58 27 2 81 19 11573
2020 Female gender 14 59 24 2 81 19 18502
2020 Gender diverse 20 45 33 2 70 30 48

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Male gender 60 40 1550
2020 Female gender 58 42 2657
2020 Gender diverse 50 50 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 55 17 9 3 2 4 9 83 7 11552
2020 Female gender 54 17 8 3 2 3 13 85 6 18456
2020 Gender diverse 40 15 14 2 8 6 15 70 12 48
2019 Male gender 55 17 10 4 4 2 7 79 10 11570
2019 Female gender 54 18 10 4 4 1 8 80 9 17000
2019 Gender diverse 43 14 14 7 9 4 9 65 18 97
2018 Male gender 55 16 10 5 5 2 7 78 11 10907
2018 Female gender 54 16 10 5 4 1 9 79 11 16379
2018 Gender diverse 49 18 13 4 6 2 10 75 10 85

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 13 25 20 17 18 1 5 41 37 1553
2020 Female gender 15 23 18 18 15 2 8 42 38 2663
2020 Gender diverse 10 30 0 10 40 0 10 44 56 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Male gender 11 21 20 20 22 2 4 34 45 1554
2020 Female gender 10 22 16 22 22 2 5 35 47 2661
2020 Gender diverse 10 20 10 10 40 0 10 34 55 10
Date modified: