2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 39 41 11 6 2 0 0 81 8 289
2020 ES-02 46 38 13 4 0 0 0 83 4 24
2020 ES-03 31 51 14 4 0 0 0 82 4 51
2020 ES-04 45 37 10 4 3 0 1 83 7 102
2020 ES-05 32 44 10 10 3 0 0 76 14 88
2020 ES-06 56 31 6 6 0 0 0 88 6 16
2019 ES 31 46 12 8 3 0 0 77 11 261
2019 ES-02 19 44 14 14 8 0 0 64 22 36
2019 ES-03 32 47 11 8 3 0 0 79 11 38
2019 ES-04 40 43 10 5 1 1 0 84 7 93
2019 ES-05 26 51 14 7 3 0 0 77 9 74
2019 ES-06 38 31 23 8 0 0 0 69 8 13
2018 ES 31 45 14 6 3 0 0 76 10 242
2018 ES-02 32 37 21 11 0 0 0 68 11 19
2018 ES-03 18 48 18 9 7 0 0 66 16 44
2018 ES-04 40 40 10 6 5 0 0 80 10 88
2018 ES-05 28 50 17 3 2 0 0 78 5 58
2018 ES-06 24 62 5 10 0 0 0 86 10 21
2017 ES 28 49 11 8 4 0 0 77 12 212
2017 ES-02 14 64 7 11 4 0 0 79 14 28
2017 ES-03 25 50 8 14 3 0 0 75 17 36
2017 ES-04 30 46 11 8 5 0 0 76 13 76
2017 ES-05 28 48 13 6 4 0 0 76 11 46
2017 ES-06 38 52 10 0 0 0 0 90 0 21
2014 ES 30 44 12 8 5 0 1 75 13 165
2014 ES-03 28 48 8 8 8 0 0 76 16 25
2014 ES-04 21 51 15 11 2 0 0 72 13 62
2014 ES-05 39 37 7 7 11 0 0 76 17 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 36 14 5 3 0 0 78 8 289
2020 ES-02 58 33 8 0 0 0 0 92 0 24
2020 ES-03 35 39 20 2 2 2 0 76 4 51
2020 ES-04 46 37 12 4 1 0 0 83 5 102
2020 ES-05 35 39 15 7 5 0 0 74 11 88
2020 ES-06 50 13 6 19 13 0 0 63 31 16
2019 ES 33 41 14 7 5 0 0 75 11 261
2019 ES-02 22 50 19 8 0 0 0 72 8 36
2019 ES-03 44 36 15 3 3 0 0 79 5 39
2019 ES-04 37 45 10 3 5 0 0 82 9 92
2019 ES-05 31 42 14 8 5 0 0 73 14 74
2019 ES-06 31 15 31 23 0 0 0 46 23 13
2018 ES 32 41 14 10 3 1 0 73 13 240
2018 ES-02 20 50 15 15 0 0 0 70 15 20
2018 ES-03 33 35 19 9 2 2 0 69 12 43
2018 ES-04 32 40 15 8 5 0 0 72 13 87
2018 ES-05 32 40 11 14 2 2 0 73 16 57
2018 ES-06 27 55 5 14 0 0 0 82 14 22
2017 ES 33 44 10 9 5 0 0 77 13 211
2017 ES-02 29 50 11 11 0 0 0 79 11 28
2017 ES-03 20 53 11 11 6 0 0 72 17 36
2017 ES-04 35 40 12 9 4 0 0 75 13 75
2017 ES-05 35 46 6 4 9 0 0 81 13 46
2017 ES-06 52 33 5 5 5 0 0 86 10 21

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 49 38 8 3 0 0 0 88 4 287
2020 ES-02 67 17 8 8 0 0 0 83 8 24
2020 ES-03 35 51 10 2 0 2 0 88 2 51
2020 ES-04 56 35 6 1 1 0 1 92 2 102
2020 ES-05 40 47 9 5 0 0 0 86 5 86
2020 ES-06 75 19 0 6 0 0 0 94 6 16
2019 ES 43 40 12 3 2 0 0 83 5 258
2019 ES-02 31 33 28 6 3 0 0 64 8 36
2019 ES-03 46 38 10 3 3 0 0 85 5 39
2019 ES-04 49 39 10 1 1 0 0 88 2 90
2019 ES-05 41 42 11 5 0 0 0 84 5 73
2019 ES-06 54 38 8 0 0 0 0 92 0 13
2018 ES 46 32 16 4 1 1 0 79 5 238
2018 ES-02 30 40 20 10 0 0 0 70 10 20
2018 ES-03 35 33 21 7 2 2 0 69 10 43
2018 ES-04 56 29 12 3 0 0 0 85 3 86
2018 ES-05 47 30 18 2 2 2 0 79 4 57
2018 ES-06 48 38 10 5 0 0 0 86 5 21
2017 ES 45 38 11 5 0 0 0 83 6 211
2017 ES-02 29 57 11 4 0 0 0 86 4 28
2017 ES-03 39 42 17 3 0 0 0 81 3 36
2017 ES-04 49 31 11 9 0 0 0 80 9 75
2017 ES-05 48 41 6 2 2 0 0 89 4 46
2017 ES-06 53 33 10 5 0 0 0 86 5 21
2014 ES 56 28 10 2 2 0 1 85 5 165
2014 ES-03 44 44 8 0 4 0 0 88 4 25
2014 ES-04 55 32 5 5 3 0 0 87 8 62
2014 ES-05 59 22 15 2 2 0 0 80 4 46
2014 ES-06 100 0 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 47 36 10 5 1 1 0 84 6 288
2020 ES-02 67 21 8 4 0 0 0 88 4 24
2020 ES-03 45 41 10 2 2 0 0 86 4 51
2020 ES-04 53 31 12 1 1 1 1 86 2 102
2020 ES-05 32 47 9 11 0 0 0 79 11 87
2020 ES-06 63 19 13 6 0 0 0 81 6 16
2019 ES 33 47 13 5 2 0 0 80 7 261
2019 ES-02 22 56 14 6 3 0 0 78 8 36
2019 ES-03 33 46 10 5 5 0 0 79 10 39
2019 ES-04 39 47 11 2 1 0 0 86 3 93
2019 ES-05 32 47 16 5 0 0 0 78 5 73
2019 ES-06 38 31 31 0 0 0 0 69 0 13
2018 ES 39 41 11 7 2 1 0 80 9 240
2018 ES-02 40 35 20 5 0 0 0 75 5 20
2018 ES-03 35 33 21 2 7 2 0 69 10 43
2018 ES-04 47 38 2 11 1 0 0 85 13 87
2018 ES-05 26 51 14 7 0 2 0 79 7 57
2018 ES-06 41 55 5 0 0 0 0 95 0 22
2017 ES 37 43 10 5 4 0 0 80 10 210
2017 ES-02 36 50 11 0 4 0 0 86 4 28
2017 ES-03 29 46 9 11 6 0 0 74 17 35
2017 ES-04 35 43 12 7 4 0 0 77 11 75
2017 ES-05 41 41 6 4 6 0 0 83 11 46
2017 ES-06 53 38 10 0 0 0 0 90 0 21
2014 ES 39 40 8 8 4 1 1 80 12 165
2014 ES-03 32 48 8 4 8 0 0 80 12 25
2014 ES-04 37 40 6 13 2 2 0 79 15 62
2014 ES-05 41 35 13 4 7 0 0 76 11 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 52 30 9 7 1 0 0 83 8 286
2020 ES-02 71 13 8 8 0 0 0 83 8 24
2020 ES-03 56 28 10 4 0 2 0 86 4 50
2020 ES-04 59 24 10 5 1 0 1 84 6 101
2020 ES-05 36 45 10 9 0 0 0 80 9 87
2020 ES-06 63 13 6 13 6 0 0 75 19 16
2019 ES 42 33 14 7 4 1 0 75 11 260
2019 ES-02 54 20 14 6 3 3 0 76 9 35
2019 ES-03 44 23 23 5 5 0 0 67 10 39
2019 ES-04 43 40 9 3 4 1 0 84 8 93
2019 ES-05 37 37 14 10 3 0 0 74 12 73
2019 ES-06 31 23 31 15 0 0 0 54 15 13
2018 ES 43 33 14 7 1 0 0 77 9 242
2018 ES-02 55 40 5 0 0 0 0 95 0 20
2018 ES-03 45 30 11 11 0 2 0 77 12 44
2018 ES-04 47 40 8 5 1 0 0 86 6 86
2018 ES-05 29 33 22 12 3 0 0 62 16 58
2018 ES-06 36 27 27 9 0 0 0 64 9 22
2017 ES 37 35 19 7 3 0 0 71 10 211
2017 ES-02 54 39 0 7 0 0 0 93 7 28
2017 ES-03 37 34 17 9 3 0 0 72 11 35
2017 ES-04 34 34 22 7 3 0 0 68 9 76
2017 ES-05 29 37 19 6 9 0 0 65 15 46
2017 ES-06 43 29 24 5 0 0 0 71 5 21
2014 ES 38 31 12 12 5 1 1 70 17 165
2014 ES-03 36 36 8 8 8 4 0 75 17 25
2014 ES-04 37 36 10 15 3 0 0 73 18 62
2014 ES-05 33 26 20 15 7 0 0 59 22 46
2014 ES-06 60 20 20 0 0 0 0 80 0 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 49 31 10 7 2 1 0 80 9 286
2020 ES-02 78 4 9 9 0 0 0 83 9 23
2020 ES-03 48 34 10 4 2 2 0 84 6 50
2020 ES-04 56 26 11 3 2 1 1 84 5 102
2020 ES-05 33 40 13 14 0 0 0 74 14 87
2020 ES-06 50 31 0 6 13 0 0 81 19 16
2019 ES 35 39 15 6 4 1 0 75 10 262
2019 ES-02 42 25 22 6 3 3 0 69 9 36
2019 ES-03 38 33 21 3 5 0 0 72 8 39
2019 ES-04 38 44 12 2 3 1 0 83 5 93
2019 ES-05 28 47 12 8 4 0 0 76 12 74
2019 ES-06 31 15 31 23 0 0 0 46 23 13
2018 ES 40 34 16 8 2 1 0 74 10 241
2018 ES-02 55 30 15 0 0 0 0 85 0 20
2018 ES-03 45 23 14 14 2 2 0 70 16 44
2018 ES-04 44 38 11 7 1 0 0 81 8 85
2018 ES-05 24 38 22 10 3 2 0 63 14 58
2018 ES-06 41 32 18 9 0 0 0 73 9 22
2017 ES 37 39 14 7 3 0 0 76 10 211
2017 ES-02 46 36 14 4 0 0 0 82 4 28
2017 ES-03 37 37 9 11 3 3 0 77 15 35
2017 ES-04 37 42 11 9 1 0 0 79 11 76
2017 ES-05 33 39 17 2 9 0 0 72 11 46
2017 ES-06 38 33 19 9 0 0 0 71 9 21
2014 ES 37 35 12 13 1 1 1 73 15 165
2014 ES-03 40 32 16 4 4 4 0 75 8 25
2014 ES-04 32 44 8 15 2 0 0 76 16 62
2014 ES-05 30 32 20 17 0 0 0 63 17 46
2014 ES-06 70 20 10 0 0 0 0 90 0 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 39 29 14 10 4 3 0 71 15 289
2020 ES-02 50 25 13 4 8 0 0 75 13 24
2020 ES-03 39 29 14 12 2 4 0 71 14 51
2020 ES-04 41 30 17 5 3 3 1 74 8 102
2020 ES-05 33 30 15 16 6 1 0 63 22 88
2020 ES-06 50 13 6 19 0 13 0 71 21 16
2019 ES 28 22 22 17 7 4 0 53 25 261
2019 ES-02 22 28 22 19 6 3 0 51 26 36
2019 ES-03 29 21 34 11 5 0 0 50 16 38
2019 ES-04 33 22 20 15 6 3 0 57 22 93
2019 ES-05 24 24 20 15 8 8 0 53 25 74
2019 ES-06 31 8 8 46 8 0 0 38 54 13
2018 ES 29 25 21 15 5 5 0 57 21 243
2018 ES-02 30 30 20 15 5 0 0 60 20 20
2018 ES-03 32 23 14 16 5 11 0 62 23 44
2018 ES-04 30 25 24 14 5 2 0 56 19 87
2018 ES-05 21 33 19 14 7 7 0 57 22 58
2018 ES-06 36 14 18 23 9 0 0 50 32 22
2017 ES 26 24 20 18 8 4 0 52 27 212
2017 ES-02 29 29 25 7 4 7 0 62 12 28
2017 ES-03 20 25 17 17 17 6 0 47 35 36
2017 ES-04 24 21 17 25 9 4 0 47 36 76
2017 ES-05 26 26 26 13 6 2 0 53 20 46
2017 ES-06 38 29 14 14 5 0 0 67 19 21
2014 ES 23 28 16 15 12 5 1 54 28 165
2014 ES-03 28 36 12 8 16 0 0 64 24 25
2014 ES-04 21 32 14 15 13 5 0 56 29 62
2014 ES-05 22 22 20 17 11 9 0 47 31 46
2014 ES-06 20 70 0 10 0 0 0 90 10 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 57 24 10 3 2 0 3 84 5 288
2020 ES-02 46 25 13 8 0 0 8 77 9 24
2020 ES-03 55 33 10 0 2 0 0 88 2 51
2020 ES-04 59 21 12 3 2 0 4 83 5 102
2020 ES-05 61 25 8 1 2 1 1 88 4 87
2020 ES-06 63 6 13 19 0 0 0 69 19 16
2019 ES 55 29 10 2 3 0 1 84 5 261
2019 ES-02 50 28 17 3 3 0 0 78 6 36
2019 ES-03 58 21 16 0 3 0 3 81 3 38
2019 ES-04 58 30 6 1 3 0 1 89 4 93
2019 ES-05 55 27 11 3 3 0 1 84 5 74
2019 ES-06 46 38 8 8 0 0 0 85 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 57 29 7 4 2 0 1 87 6 289
2020 ES-02 75 21 4 0 0 0 0 96 0 24
2020 ES-03 53 33 8 4 0 2 0 88 4 51
2020 ES-04 66 24 5 4 1 0 1 90 5 102
2020 ES-05 48 35 9 5 3 0 0 83 8 88
2020 ES-06 56 19 6 13 6 0 0 75 19 16
2019 ES 52 32 5 3 7 0 0 85 10 260
2019 ES-02 64 28 3 0 6 0 0 92 6 36
2019 ES-03 66 21 8 3 3 0 0 87 5 38
2019 ES-04 53 32 4 2 9 0 0 85 11 93
2019 ES-05 45 37 4 4 8 1 0 83 13 73
2019 ES-06 23 46 8 15 8 0 0 69 23 13
2018 ES 44 36 9 6 3 0 1 81 10 242
2018 ES-02 55 30 5 10 0 0 0 85 10 20
2018 ES-03 36 31 17 5 5 0 7 72 10 42
2018 ES-04 43 47 5 3 2 0 0 90 6 88
2018 ES-05 48 26 10 9 5 2 0 75 14 58
2018 ES-06 41 32 14 14 0 0 0 73 14 22
2017 ES 52 30 7 6 4 0 0 83 10 210
2017 ES-02 50 43 4 4 0 0 0 93 4 28
2017 ES-03 40 34 17 3 3 0 3 77 6 35
2017 ES-04 53 26 7 7 8 0 0 79 15 76
2017 ES-05 61 24 6 6 2 0 0 85 9 46
2017 ES-06 50 40 0 10 0 0 0 90 10 20
2014 ES 44 30 8 8 7 1 1 75 16 165
2014 ES-03 44 36 16 0 4 0 0 80 4 25
2014 ES-04 36 34 8 11 11 0 0 69 22 62
2014 ES-05 50 26 9 9 4 2 0 78 13 46
2014 ES-06 60 30 0 10 0 0 0 90 10 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 62 26 6 4 2 0 0 89 6 289
2020 ES-02 79 21 0 0 0 0 0 100 0 24
2020 ES-03 61 27 6 4 0 2 0 90 4 51
2020 ES-04 66 24 7 2 1 0 1 90 3 102
2020 ES-05 55 31 5 6 5 0 0 85 10 88
2020 ES-06 75 6 6 6 6 0 0 81 13 16
2019 ES 58 28 5 5 5 0 0 86 9 262
2019 ES-02 61 33 0 3 3 0 0 94 6 36
2019 ES-03 59 31 8 0 3 0 0 90 3 39
2019 ES-04 61 25 4 2 8 0 0 86 10 93
2019 ES-05 54 28 4 11 3 0 0 82 14 74
2019 ES-06 46 31 15 8 0 0 0 77 8 13
2018 ES 51 30 8 6 3 1 1 82 9 243
2018 ES-02 50 30 5 15 0 0 0 80 15 20
2018 ES-03 40 30 9 9 7 0 5 73 17 43
2018 ES-04 56 31 9 2 2 0 0 86 5 88
2018 ES-05 55 26 5 7 3 3 0 84 11 58
2018 ES-06 41 36 14 5 5 0 0 77 9 22
2017 ES 58 24 9 5 3 0 0 82 9 211
2017 ES-02 54 25 11 11 0 0 0 79 11 28
2017 ES-03 50 28 14 3 6 0 0 78 8 36
2017 ES-04 60 20 9 5 5 0 0 80 11 76
2017 ES-05 54 28 11 4 2 0 0 83 6 46
2017 ES-06 65 30 0 5 0 0 0 95 5 20
2014 ES 49 28 12 5 7 0 1 77 12 165
2014 ES-03 64 16 16 0 4 0 0 80 4 25
2014 ES-04 32 37 13 8 10 0 0 69 18 62
2014 ES-05 57 26 11 2 4 0 0 83 7 46
2014 ES-06 70 10 10 10 0 0 0 80 10 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 29 10 6 2 11 0 79 9 289
2020 ES-02 54 33 4 0 0 8 0 95 0 24
2020 ES-03 41 37 0 2 2 18 0 95 5 51
2020 ES-04 41 26 13 3 3 14 0 78 7 102
2020 ES-05 35 32 15 14 1 3 0 69 15 88
2020 ES-06 56 13 13 0 13 6 0 73 13 16
2019 ES 34 30 14 8 6 7 1 70 15 261
2019 ES-02 53 22 17 0 6 3 0 77 6 36
2019 ES-03 42 32 5 5 5 5 5 82 12 38
2019 ES-04 38 30 13 6 4 9 0 74 12 93
2019 ES-05 22 31 18 15 8 7 0 57 25 74
2019 ES-06 15 54 8 15 0 8 0 75 17 13
2018 ES 29 38 14 6 5 8 0 72 12 244
2018 ES-02 35 35 10 0 0 20 0 88 0 20
2018 ES-03 34 34 16 0 7 9 0 75 8 44
2018 ES-04 31 48 11 3 3 3 0 81 7 88
2018 ES-05 16 31 21 14 10 9 0 51 26 58
2018 ES-06 45 18 14 14 0 9 0 70 15 22
2017 ES 35 29 18 6 5 8 0 69 11 212
2017 ES-02 54 36 7 0 0 4 0 93 0 28
2017 ES-03 36 22 19 6 6 11 0 66 12 36
2017 ES-04 33 32 17 7 4 8 0 70 11 76
2017 ES-05 22 24 28 9 11 6 0 49 21 46
2017 ES-06 47 33 10 5 0 5 0 85 5 21
2014 ES 33 30 10 12 7 8 1 69 20 165
2014 ES-03 36 28 8 12 8 4 4 70 22 25
2014 ES-04 26 37 10 13 5 10 0 70 20 62
2014 ES-05 37 24 13 11 11 4 0 64 23 46
2014 ES-06 50 30 0 0 0 20 0 100 0 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 38 34 13 6 5 5 0 75 11 288
2020 ES-02 50 29 13 4 0 4 0 83 4 24
2020 ES-03 43 41 4 0 4 8 0 91 4 51
2020 ES-04 40 35 11 5 3 6 0 80 8 102
2020 ES-05 23 34 22 11 7 2 0 59 19 87
2020 ES-06 56 19 6 6 13 0 0 75 19 16
2019 ES 26 36 15 12 7 3 0 65 20 261
2019 ES-02 36 39 14 0 8 3 0 77 9 36
2019 ES-03 32 45 8 5 5 3 3 81 11 38
2019 ES-04 30 35 12 11 5 6 0 70 17 93
2019 ES-05 16 27 24 26 5 1 0 44 32 74
2019 ES-06 15 54 8 8 15 0 0 69 23 13
2018 ES 27 35 16 11 7 4 0 65 19 242
2018 ES-02 35 45 10 0 0 10 0 89 0 20
2018 ES-03 32 27 18 5 11 7 0 63 17 44
2018 ES-04 29 46 14 6 5 1 0 76 10 87
2018 ES-05 16 24 21 24 12 3 0 41 38 58
2018 ES-06 38 24 10 19 5 5 0 65 25 21
2017 ES 34 34 11 12 7 2 0 69 19 212
2017 ES-02 50 36 14 0 0 0 0 86 0 28
2017 ES-03 34 42 11 6 6 3 0 77 11 36
2017 ES-04 33 35 11 11 9 1 0 69 20 76
2017 ES-05 24 20 11 30 11 4 0 46 43 46
2017 ES-06 38 43 10 5 5 0 0 81 10 21
2014 ES 25 31 18 17 8 1 1 57 25 165
2014 ES-03 24 24 24 16 12 0 0 48 28 25
2014 ES-04 19 37 18 16 10 0 0 57 26 62
2014 ES-05 28 28 15 17 9 2 0 58 27 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 33 32 16 6 4 9 0 72 11 287
2020 ES-02 58 17 17 8 0 0 0 75 8 24
2020 ES-03 38 38 8 2 2 12 0 86 5 50
2020 ES-04 33 34 18 4 3 8 0 73 7 102
2020 ES-05 20 36 22 7 7 9 0 61 15 87
2020 ES-06 44 13 6 13 13 13 0 64 29 16
2019 ES 22 32 18 13 9 5 0 57 23 260
2019 ES-02 36 36 11 8 6 3 0 74 14 36
2019 ES-03 34 32 13 11 5 3 3 69 17 38
2019 ES-04 20 34 18 11 6 10 0 61 19 93
2019 ES-05 12 25 23 22 14 4 0 39 37 73
2019 ES-06 8 54 15 8 15 0 0 62 23 13
2018 ES 18 31 21 15 9 7 0 52 26 243
2018 ES-02 20 55 10 10 0 5 0 79 11 20
2018 ES-03 25 25 23 9 9 9 0 55 20 44
2018 ES-04 17 38 22 13 7 5 0 57 20 88
2018 ES-05 10 24 21 24 16 5 0 36 42 58
2018 ES-06 14 19 24 14 14 14 0 39 33 21
2017 ES 25 33 16 11 6 8 0 63 19 212
2017 ES-02 36 39 11 11 0 4 0 78 11 28
2017 ES-03 31 33 14 11 3 8 0 70 15 36
2017 ES-04 28 33 17 8 7 8 0 66 16 76
2017 ES-05 13 22 19 22 13 9 2 39 39 46
2017 ES-06 24 48 10 5 5 10 0 79 11 21
2014 ES 16 37 16 19 9 2 1 54 29 165
2014 ES-03 12 36 20 24 8 0 0 48 32 25
2014 ES-04 14 34 16 21 13 2 0 49 34 62
2014 ES-05 15 39 15 15 11 4 0 57 27 46
2014 ES-06 20 60 0 10 0 10 0 89 11 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 29 36 15 11 5 4 0 68 17 289
2020 ES-02 50 25 4 17 4 0 0 75 21 24
2020 ES-03 33 41 10 6 4 6 0 79 10 51
2020 ES-04 30 42 12 6 4 6 0 77 10 102
2020 ES-05 18 27 26 19 7 2 0 47 27 88
2020 ES-06 31 38 13 6 6 6 0 73 13 16
2019 ES 21 26 21 19 10 3 0 49 30 260
2019 ES-02 33 36 22 3 6 0 0 69 8 36
2019 ES-03 32 21 18 18 3 5 3 57 23 38
2019 ES-04 20 32 14 22 8 5 0 54 31 92
2019 ES-05 12 20 24 24 18 1 0 33 42 74
2019 ES-06 8 23 38 23 8 0 0 31 31 13
2018 ES 15 32 19 19 11 4 0 49 31 243
2018 ES-02 15 55 15 10 0 5 0 74 11 20
2018 ES-03 20 23 20 18 9 9 0 48 30 44
2018 ES-04 14 39 20 18 8 1 0 53 26 88
2018 ES-05 10 22 16 28 22 2 0 33 51 58
2018 ES-06 14 29 29 19 5 5 0 45 25 21
2017 ES 21 38 14 15 11 1 0 60 26 212
2017 ES-02 36 46 11 7 0 0 0 82 7 28
2017 ES-03 25 36 19 6 14 0 0 61 19 36
2017 ES-04 20 33 17 15 14 1 0 53 29 76
2017 ES-05 11 37 13 24 11 4 0 50 36 46
2017 ES-06 19 52 5 14 10 0 0 71 24 21
2014 ES 16 38 16 17 11 2 1 55 29 165
2014 ES-03 16 32 16 20 16 0 0 48 36 25
2014 ES-04 13 40 13 19 11 3 0 55 32 62
2014 ES-05 13 37 17 13 15 4 0 52 30 46
2014 ES-06 30 50 10 10 0 0 0 80 10 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 45 39 8 5 2 1 0 84 8 289
2020 ES-02 50 42 8 0 0 0 0 92 0 24
2020 ES-03 41 39 6 10 0 4 0 84 10 51
2020 ES-04 48 40 8 2 2 0 0 88 4 102
2020 ES-05 41 43 8 5 3 0 0 84 8 88
2020 ES-06 44 13 13 25 6 0 0 56 31 16
2019 ES 38 38 11 7 5 0 0 76 12 261
2019 ES-02 36 47 3 11 0 0 3 86 11 36
2019 ES-03 59 23 13 0 5 0 0 82 5 39
2019 ES-04 39 37 10 5 8 1 0 77 13 92
2019 ES-05 31 46 12 7 4 0 0 77 11 74
2019 ES-06 31 23 23 23 0 0 0 54 23 13
2018 ES 31 42 16 6 5 0 0 73 11 243
2018 ES-02 42 37 16 5 0 0 0 79 5 19
2018 ES-03 32 25 30 0 14 0 0 57 14 44
2018 ES-04 26 52 9 8 5 0 0 78 13 88
2018 ES-05 31 45 14 5 3 2 0 77 9 58
2018 ES-06 27 36 18 18 0 0 0 64 18 22
2017 ES 34 39 11 10 5 0 0 73 16 212
2017 ES-02 50 36 4 11 0 0 0 86 11 28
2017 ES-03 23 53 8 11 6 0 0 75 17 36
2017 ES-04 32 34 13 13 7 1 0 67 20 76
2017 ES-05 35 39 17 2 6 0 0 74 9 46
2017 ES-06 38 38 5 14 5 0 0 76 19 21
2014 ES 29 32 15 15 8 1 1 62 23 165
2014 ES-03 20 32 12 24 12 0 0 52 36 25
2014 ES-04 26 31 19 15 8 2 0 57 23 62
2014 ES-05 33 39 13 7 9 0 0 72 15 46
2014 ES-06 40 30 0 20 0 0 10 78 22 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 35 44 11 6 3 0 0 79 9 286
2020 ES-02 46 33 13 8 0 0 0 79 8 24
2020 ES-03 24 51 16 6 2 2 0 76 8 51
2020 ES-04 44 44 9 2 1 0 0 88 3 100
2020 ES-05 29 46 7 10 8 0 0 75 18 87
2020 ES-06 44 25 19 6 6 0 0 69 13 16
2019 ES 28 46 12 11 3 0 0 74 15 260
2019 ES-02 28 44 19 6 3 0 0 72 8 36
2019 ES-03 31 44 18 8 0 0 0 74 8 39
2019 ES-04 30 48 9 9 4 0 0 78 13 92
2019 ES-05 21 51 11 14 4 0 0 71 18 73
2019 ES-06 31 38 0 31 0 0 0 69 31 13
2018 ES 30 42 13 9 5 0 0 73 14 241
2018 ES-02 37 42 11 11 0 0 0 79 11 19
2018 ES-03 32 39 16 7 7 0 0 70 14 44
2018 ES-04 26 51 11 5 7 0 0 77 11 88
2018 ES-05 30 37 14 11 7 2 0 68 18 57
2018 ES-06 38 24 19 19 0 0 0 62 19 21
2017 ES 27 48 12 10 3 0 0 75 13 212
2017 ES-02 29 54 11 7 0 0 0 82 7 28
2017 ES-03 25 61 6 8 0 0 0 86 8 36
2017 ES-04 26 38 16 16 4 0 0 64 20 76
2017 ES-05 24 52 9 9 6 0 0 76 15 46
2017 ES-06 38 43 14 0 5 0 0 81 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 56 28 6 4 4 1 1 86 8 287
2020 ES-02 71 29 0 0 0 0 0 100 0 24
2020 ES-03 51 35 8 0 2 4 0 90 2 51
2020 ES-04 65 21 6 6 2 0 1 86 8 102
2020 ES-05 49 34 6 6 6 0 0 83 12 86
2020 ES-06 50 19 13 6 13 0 0 69 19 16
2019 ES 52 30 7 4 6 0 0 83 10 260
2019 ES-02 56 31 8 0 6 0 0 86 6 36
2019 ES-03 68 18 11 0 3 0 0 87 3 38
2019 ES-04 54 29 4 4 5 1 1 86 10 92
2019 ES-05 42 36 8 5 8 0 0 78 14 74
2019 ES-06 46 31 8 15 0 0 0 77 15 13
2018 ES 43 33 12 5 4 1 2 79 9 243
2018 ES-02 45 35 15 0 5 0 0 80 5 20
2018 ES-03 33 35 12 5 5 2 9 76 11 43
2018 ES-04 50 33 8 7 1 0 1 84 8 88
2018 ES-05 47 28 10 3 9 3 0 77 13 58
2018 ES-06 27 41 23 9 0 0 0 68 9 22
2017 ES 50 32 9 7 3 0 0 81 9 212
2017 ES-02 57 29 7 7 0 0 0 86 7 28
2017 ES-03 47 33 11 6 3 0 0 81 8 36
2017 ES-04 45 32 11 8 4 1 0 77 12 76
2017 ES-05 57 30 4 4 4 0 0 87 9 46
2017 ES-06 33 43 15 10 0 0 0 76 10 21
2014 ES 40 30 12 11 5 1 1 71 17 165
2014 ES-03 36 32 24 0 8 0 0 68 8 25
2014 ES-04 31 37 10 16 5 2 0 69 21 62
2014 ES-05 48 28 11 9 4 0 0 76 13 46
2014 ES-06 60 20 0 20 0 0 0 80 20 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 36 12 7 2 0 2 79 9 287
2020 ES-02 50 33 13 4 0 0 0 83 4 24
2020 ES-03 39 43 8 10 0 0 0 82 10 51
2020 ES-04 50 30 11 5 1 0 3 83 6 102
2020 ES-05 33 36 17 7 5 1 1 70 12 86
2020 ES-06 31 50 0 13 0 0 6 87 13 16
2019 ES 33 39 12 11 5 0 0 72 16 261
2019 ES-02 33 25 19 19 3 0 0 58 22 36
2019 ES-03 38 38 15 5 3 0 0 77 8 39
2019 ES-04 32 44 10 10 4 0 0 76 14 93
2019 ES-05 32 41 8 12 5 0 1 74 18 73
2019 ES-06 38 31 15 15 0 0 0 69 15 13
2018 ES 29 41 12 13 3 1 1 72 16 242
2018 ES-02 37 42 11 5 5 0 0 79 11 19
2018 ES-03 25 45 7 20 2 0 0 70 23 44
2018 ES-04 33 41 10 10 5 1 0 75 15 88
2018 ES-05 19 43 21 10 3 2 2 64 14 58
2018 ES-06 32 36 9 18 0 0 5 71 19 22
2017 ES 29 40 12 12 5 1 1 71 17 212
2017 ES-02 43 36 14 7 0 0 0 79 7 28
2017 ES-03 22 50 6 17 3 3 0 74 20 36
2017 ES-04 29 41 13 12 4 1 0 71 16 76
2017 ES-05 24 37 13 13 11 0 2 62 24 46
2017 ES-06 34 38 14 5 5 0 5 75 10 21
2014 ES 29 42 8 13 6 0 1 72 20 165
2014 ES-03 24 56 8 8 4 0 0 80 12 25
2014 ES-04 28 45 6 15 6 0 0 73 21 62
2014 ES-05 26 39 11 13 9 0 2 67 22 46
2014 ES-06 30 60 0 10 0 0 0 90 10 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 58 20 12 3 4 1 1 80 7 289
2020 ES-02 75 17 4 0 0 4 0 96 0 24
2020 ES-03 53 27 14 4 0 2 0 82 4 51
2020 ES-04 64 15 15 3 3 1 0 79 6 102
2020 ES-05 52 24 11 3 7 1 1 78 10 88
2020 ES-06 56 13 13 13 6 0 0 69 19 16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 33 32 16 10 6 3 1 68 16 287
2020 ES-02 54 21 8 13 4 0 0 75 17 24
2020 ES-03 41 27 14 14 2 2 0 70 16 51
2020 ES-04 33 37 11 8 7 3 1 73 15 102
2020 ES-05 22 35 27 7 6 3 0 59 13 86
2020 ES-06 31 25 13 19 13 0 0 56 31 16
2019 ES 22 37 17 14 8 2 0 60 23 260
2019 ES-02 19 39 14 17 6 3 3 62 24 36
2019 ES-03 24 41 19 8 8 0 0 65 16 37
2019 ES-04 23 37 17 14 6 3 0 61 21 93
2019 ES-05 20 36 16 15 12 0 0 57 27 74
2019 ES-06 31 15 15 23 15 0 0 46 38 13
2018 ES 21 35 20 12 7 5 0 59 20 243
2018 ES-02 30 40 20 5 5 0 0 70 10 20
2018 ES-03 25 36 20 5 7 7 0 66 12 44
2018 ES-04 17 38 23 11 8 2 0 56 20 87
2018 ES-05 15 31 22 17 8 7 0 49 27 59
2018 ES-06 24 29 10 19 10 5 5 58 32 21
2017 ES 29 37 16 10 7 1 0 67 17 212
2017 ES-02 54 25 18 4 0 0 0 79 4 28
2017 ES-03 34 33 11 6 14 3 0 69 20 36
2017 ES-04 25 39 18 12 3 3 0 66 15 76
2017 ES-05 26 33 15 13 11 0 2 60 24 46
2017 ES-06 19 57 10 5 10 0 0 76 14 21
2014 ES 23 31 18 13 13 1 1 55 26 165
2014 ES-03 16 28 12 20 20 4 0 46 42 25
2014 ES-04 26 26 19 14 15 0 0 52 29 62
2014 ES-05 17 39 24 7 13 0 0 56 20 46
2014 ES-06 40 40 10 10 0 0 0 80 10 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 32 29 16 13 8 2 1 63 21 288
2020 ES-02 52 22 4 9 9 4 0 77 18 23
2020 ES-03 41 27 12 12 6 2 0 70 18 51
2020 ES-04 31 31 19 11 5 2 1 65 16 102
2020 ES-05 23 31 20 16 8 1 1 55 24 88
2020 ES-06 31 31 0 13 25 0 0 63 38 16
2019 ES 27 30 13 15 13 2 1 59 28 261
2019 ES-02 17 42 25 8 8 0 0 58 17 36
2019 ES-03 32 26 21 8 11 0 3 59 19 38
2019 ES-04 33 28 6 14 13 4 1 65 28 93
2019 ES-05 22 30 14 18 15 1 1 53 33 74
2019 ES-06 31 23 0 38 8 0 0 54 46 13
2018 ES 22 28 16 16 14 2 2 52 31 241
2018 ES-02 30 35 15 5 10 5 0 68 16 20
2018 ES-03 32 34 7 16 7 5 0 69 24 44
2018 ES-04 17 29 19 20 14 1 0 47 34 86
2018 ES-05 14 28 19 17 17 3 2 44 36 58
2018 ES-06 29 5 19 14 19 0 14 39 39 21
2017 ES 27 31 11 15 14 2 0 59 29 212
2017 ES-02 36 39 7 7 4 7 0 81 12 28
2017 ES-03 34 28 6 17 14 3 0 63 31 36
2017 ES-04 25 28 13 15 17 3 0 54 32 76
2017 ES-05 22 28 15 22 13 0 0 50 35 46
2017 ES-06 24 48 15 5 10 0 0 71 14 21
2014 ES 19 31 13 18 18 1 1 51 36 165
2014 ES-03 20 12 12 28 28 0 0 32 56 25
2014 ES-04 16 35 16 15 18 0 0 52 32 62
2014 ES-05 20 32 11 22 15 0 0 52 37 46
2014 ES-06 40 30 10 20 0 0 0 70 20 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 54 19 16 5 3 1 3 75 9 289
2020 ES-02 54 13 17 8 4 0 4 70 13 24
2020 ES-03 57 20 14 6 2 2 0 78 8 51
2020 ES-04 59 21 14 2 1 1 3 83 3 102
2020 ES-05 51 15 19 9 5 0 1 67 14 88
2020 ES-06 31 31 13 0 19 0 6 67 20 16
2019 ES 54 25 10 4 3 2 3 83 7 261
2019 ES-02 64 19 8 3 3 3 0 86 6 36
2019 ES-03 59 23 5 5 5 3 0 84 11 39
2019 ES-04 59 27 6 2 1 0 4 90 3 93
2019 ES-05 38 32 15 5 3 3 4 75 9 73
2019 ES-06 54 8 23 8 8 0 0 62 15 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 53 24 10 6 2 1 3 81 8 289
2020 ES-02 42 33 4 13 4 0 4 78 17 24
2020 ES-03 51 20 14 10 0 4 2 75 10 51
2020 ES-04 52 27 12 3 1 1 4 84 4 102
2020 ES-05 55 26 9 6 2 1 1 83 8 88
2020 ES-06 75 6 13 0 6 0 0 81 6 16
2019 ES 51 25 11 5 4 2 3 80 9 262
2019 ES-02 56 22 11 6 3 3 0 80 9 36
2019 ES-03 54 21 15 5 5 0 0 74 10 39
2019 ES-04 46 29 13 4 2 1 4 80 7 93
2019 ES-05 49 27 8 5 7 3 1 79 13 74
2019 ES-06 77 15 8 0 0 0 0 92 0 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 72 9 6 4 1 4 5 89 5 288
2020 ES-02 83 4 4 4 0 0 4 91 4 24
2020 ES-03 76 10 0 6 2 4 2 92 8 51
2020 ES-04 74 10 8 2 1 2 4 89 3 102
2020 ES-05 68 10 7 2 0 8 5 89 3 87
2020 ES-06 75 0 6 19 0 0 0 75 19 16
2019 ES 70 10 5 3 3 5 3 88 7 259
2019 ES-02 71 14 0 3 3 6 3 94 6 35
2019 ES-03 69 10 8 3 5 5 0 84 8 39
2019 ES-04 70 11 4 3 3 3 4 88 7 91
2019 ES-05 70 8 7 0 4 8 3 88 5 74
2019 ES-06 69 8 0 23 0 0 0 77 23 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 72 11 5 0 1 2 8 93 2 287
2020 ES-02 65 17 9 0 0 0 9 90 0 23
2020 ES-03 65 22 8 0 0 0 6 92 0 51
2020 ES-04 75 10 3 0 2 2 9 95 2 102
2020 ES-05 76 8 3 1 1 2 8 94 3 87
2020 ES-06 81 0 19 0 0 0 0 81 0 16
2019 ES 75 8 4 0 2 2 9 94 2 261
2019 ES-02 80 9 6 0 0 3 3 94 0 35
2019 ES-03 56 15 8 0 5 8 8 85 6 39
2019 ES-04 83 5 0 0 2 0 10 98 2 93
2019 ES-05 76 5 8 0 0 1 9 91 0 74
2019 ES-06 69 23 0 0 0 0 8 100 0 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 40 39 10 7 2 1 0 80 9 289
2020 ES-02 63 21 13 4 0 0 0 83 4 24
2020 ES-03 35 45 12 2 2 4 0 84 4 51
2020 ES-04 42 39 12 5 2 0 0 81 7 102
2020 ES-05 32 47 8 10 2 0 1 79 13 88
2020 ES-06 50 19 0 19 13 0 0 69 31 16
2019 ES 31 46 12 6 6 0 0 77 12 260
2019 ES-02 22 56 11 8 3 0 0 78 11 36
2019 ES-03 41 36 13 3 8 0 0 77 10 39
2019 ES-04 34 50 9 3 4 0 0 84 8 92
2019 ES-05 29 42 14 8 7 0 0 71 15 73
2019 ES-06 31 46 15 8 0 0 0 77 8 13
2018 ES 33 41 13 8 4 2 0 75 12 240
2018 ES-02 40 40 10 5 5 0 0 80 10 20
2018 ES-03 35 35 9 7 9 5 0 73 17 43
2018 ES-04 31 48 9 10 0 1 0 80 10 87
2018 ES-05 30 35 23 4 7 2 0 66 11 57
2018 ES-06 32 45 9 14 0 0 0 77 14 22
2017 ES 36 46 7 9 2 0 0 82 11 211
2017 ES-02 39 54 0 7 0 0 0 93 7 28
2017 ES-03 31 47 6 17 0 0 0 78 17 36
2017 ES-04 33 40 11 12 4 0 0 73 16 75
2017 ES-05 39 45 9 4 2 0 0 85 6 46
2017 ES-06 43 52 0 5 0 0 0 95 5 21
2014 ES 26 45 10 14 4 0 1 71 18 165
2014 ES-03 24 32 24 12 8 0 0 56 20 25
2014 ES-04 13 61 3 19 3 0 0 74 22 62
2014 ES-05 39 37 11 11 2 0 0 76 13 46
2014 ES-06 40 50 0 10 0 0 0 90 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 46 36 10 4 3 0 0 83 7 289
2020 ES-02 83 8 4 4 0 0 0 92 4 24
2020 ES-03 45 37 12 2 2 2 0 84 4 51
2020 ES-04 47 36 11 5 1 0 0 83 6 102
2020 ES-05 36 47 9 3 5 0 0 83 8 88
2020 ES-06 44 19 13 13 13 0 0 63 25 16
2019 ES 39 37 12 6 5 0 0 77 11 261
2019 ES-02 42 42 11 6 0 0 0 83 6 36
2019 ES-03 46 41 8 0 5 0 0 87 5 39
2019 ES-04 38 37 13 5 5 0 1 76 11 92
2019 ES-05 42 30 16 5 7 0 0 72 12 74
2019 ES-06 31 38 0 31 0 0 0 69 31 13
2018 ES 43 30 15 7 4 1 0 74 11 237
2018 ES-02 60 15 25 0 0 0 0 75 0 20
2018 ES-03 31 33 12 12 10 2 0 66 22 42
2018 ES-04 50 30 12 8 0 0 0 80 8 86
2018 ES-05 32 38 18 2 9 2 0 71 11 56
2018 ES-06 50 18 23 9 0 0 0 68 9 22
2017 ES 41 38 11 6 3 0 0 80 10 211
2017 ES-02 43 39 14 4 0 0 0 82 4 28
2017 ES-03 42 42 8 6 3 0 0 83 8 36
2017 ES-04 37 37 15 7 4 0 0 75 11 75
2017 ES-05 44 33 9 6 6 0 2 78 13 46
2017 ES-06 48 38 5 10 0 0 0 86 10 21
2014 ES 32 34 15 15 4 0 1 66 19 165
2014 ES-03 28 40 12 12 8 0 0 68 20 25
2014 ES-04 28 32 15 22 3 0 0 60 26 62
2014 ES-05 37 33 13 13 4 0 0 70 17 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 41 43 8 4 2 1 1 85 7 283
2020 ES-02 58 17 17 0 0 0 8 82 0 24
2020 ES-03 29 53 12 0 2 2 2 85 2 49
2020 ES-04 49 41 6 2 2 0 0 90 4 102
2020 ES-05 33 48 6 9 2 0 1 82 12 85
2019 ES 30 46 10 8 5 0 2 77 12 261
2019 ES-02 25 56 11 8 0 0 0 81 8 36
2019 ES-03 38 38 10 5 3 0 5 81 8 39
2019 ES-04 33 49 6 6 3 0 1 84 10 93
2019 ES-05 27 44 14 5 8 0 1 72 14 73
2019 ES-06 23 31 15 31 0 0 0 54 31 13
2018 ES 35 37 15 8 2 1 2 74 10 237
2018 ES-02 45 35 10 10 0 0 0 80 10 20
2018 ES-03 33 30 16 12 5 2 2 66 17 43
2018 ES-04 36 40 14 6 0 0 4 79 6 85
2018 ES-05 26 40 18 9 4 2 2 69 13 57
2018 ES-06 41 41 9 9 0 0 0 82 9 22
2017 ES 32 46 11 7 2 0 2 80 9 211
2017 ES-02 39 54 0 4 0 0 4 96 4 28
2017 ES-03 25 55 11 8 0 0 0 81 8 36
2017 ES-04 31 37 23 7 0 0 3 70 7 75
2017 ES-05 33 45 4 6 6 0 4 82 14 46
2017 ES-06 38 52 0 5 5 0 0 91 9 21
2014 ES 31 39 14 8 5 1 2 72 14 165
2014 ES-03 20 48 16 12 4 0 0 68 16 25
2014 ES-04 29 44 10 10 6 0 2 74 16 62
2014 ES-05 32 37 15 9 4 2 0 71 13 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 28 41 15 8 3 4 0 73 11 289
2020 ES-02 38 38 8 8 0 8 0 82 9 24
2020 ES-03 27 49 16 4 0 4 0 80 4 51
2020 ES-04 33 35 15 6 4 6 1 74 11 102
2020 ES-05 18 48 19 13 1 1 0 67 14 88
2020 ES-06 44 25 0 13 13 6 0 73 27 16
2019 ES 19 47 17 10 4 3 0 68 15 262
2019 ES-02 8 53 25 8 3 3 0 63 11 36
2019 ES-03 31 41 15 5 5 3 0 74 11 39
2019 ES-04 22 49 11 10 4 4 0 74 15 93
2019 ES-05 16 43 22 11 4 4 0 62 15 74
2019 ES-06 8 62 8 23 0 0 0 69 23 13
2018 ES 23 37 22 10 5 3 0 61 16 243
2018 ES-02 30 25 25 10 0 10 0 61 11 20
2018 ES-03 23 36 23 11 2 5 0 62 14 44
2018 ES-04 18 47 25 6 1 2 0 67 7 87
2018 ES-05 19 34 22 10 12 3 0 54 23 59
2018 ES-06 43 14 14 14 14 0 0 57 29 21
2017 ES 22 41 20 11 3 3 0 65 15 212
2017 ES-02 21 57 14 4 0 4 0 81 4 28
2017 ES-03 23 28 25 17 3 6 0 53 21 36
2017 ES-04 21 45 22 8 4 0 0 66 12 76
2017 ES-05 17 37 17 17 4 6 0 58 23 46
2017 ES-06 33 38 15 10 0 5 0 75 10 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 52 33 9 4 1 1 0 86 5 288
2020 ES-02 67 17 8 8 0 0 0 83 8 24
2020 ES-03 47 33 14 4 0 2 0 82 4 51
2020 ES-04 59 25 12 3 1 0 0 84 4 102
2020 ES-05 45 45 5 3 1 1 0 91 5 87
2020 ES-06 38 50 0 6 6 0 0 88 13 16
2019 ES 50 34 6 8 2 0 0 84 10 262
2019 ES-02 53 25 8 14 0 0 0 78 14 36
2019 ES-03 54 33 3 5 3 0 3 89 8 39
2019 ES-04 51 35 6 4 2 1 0 87 7 93
2019 ES-05 45 38 7 9 1 0 0 82 11 74
2019 ES-06 46 31 8 15 0 0 0 77 15 13
2018 ES 55 31 6 5 1 0 0 88 6 242
2018 ES-02 79 16 5 0 0 0 0 95 0 19
2018 ES-03 45 39 9 7 0 0 0 84 7 44
2018 ES-04 57 32 5 2 3 0 0 90 6 87
2018 ES-05 50 33 5 9 0 2 2 86 9 58
2018 ES-06 50 32 9 9 0 0 0 82 9 22
2017 ES 56 33 3 4 1 0 1 91 6 212
2017 ES-02 61 25 4 4 0 0 7 92 4 28
2017 ES-03 50 42 3 3 0 0 3 94 3 36
2017 ES-04 54 35 1 5 3 1 0 91 8 76
2017 ES-05 52 35 6 4 2 0 0 87 6 46
2017 ES-06 72 24 0 5 0 0 0 95 5 21
2014 ES 46 38 7 5 4 0 1 84 8 165
2014 ES-03 40 44 8 4 4 0 0 84 8 25
2014 ES-04 37 39 8 8 8 0 0 76 16 62
2014 ES-05 54 39 4 2 0 0 0 93 2 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 41 38 17 2 1 1 0 80 3 282
2020 ES-02 54 33 13 0 0 0 0 88 0 24
2020 ES-03 48 34 12 0 2 4 0 85 2 50
2020 ES-04 42 38 18 2 0 0 0 80 2 100
2020 ES-05 31 46 19 5 0 0 0 76 5 85
2019 ES 45 39 12 2 1 0 0 85 3 259
2019 ES-02 47 39 14 0 0 0 0 86 0 36
2019 ES-03 54 31 15 0 0 0 0 85 0 39
2019 ES-04 49 38 9 2 2 0 0 87 4 92
2019 ES-05 38 44 15 1 1 0 0 82 3 72
2019 ES-06 31 46 15 8 0 0 0 77 8 13
2018 ES 49 36 11 2 1 1 0 86 3 241
2018 ES-02 74 16 11 0 0 0 0 89 0 19
2018 ES-03 55 34 5 0 0 5 2 95 0 44
2018 ES-04 52 34 10 3 0 0 0 86 3 86
2018 ES-05 38 43 14 3 2 0 0 81 5 58
2018 ES-06 41 32 18 0 9 0 0 73 9 22
2017 ES 50 38 9 2 0 0 0 88 2 212
2017 ES-02 57 39 4 0 0 0 0 96 0 28
2017 ES-03 56 36 8 0 0 0 0 92 0 36
2017 ES-04 53 37 8 3 0 0 0 89 3 76
2017 ES-05 39 41 13 4 0 2 0 82 4 46
2017 ES-06 43 33 19 0 5 0 0 76 5 21
2014 ES 46 39 8 4 2 0 2 86 6 165
2014 ES-03 68 28 4 0 0 0 0 96 0 25
2014 ES-04 47 39 6 3 5 0 0 86 8 62
2014 ES-05 33 43 15 7 0 0 2 78 7 46
2014 ES-06 40 40 10 10 0 0 0 80 10 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 42 58 289
2020 ES-02 54 46 24
2020 ES-03 31 69 51
2020 ES-04 42 58 102
2020 ES-05 40 60 88
2020 ES-06 63 38 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 62 15 7 1 1 4 10 89 2 289
2020 ES-02 79 8 0 0 8 0 4 91 9 24
2020 ES-03 63 16 8 0 0 6 8 91 0 51
2020 ES-04 57 18 11 0 2 5 8 85 2 102
2020 ES-05 65 14 6 1 0 5 10 92 1 88
2020 ES-06 75 0 6 6 0 0 13 86 7 16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 ES 27 36 37 289
2020 ES-02 42 38 21 24
2020 ES-03 24 37 39 51
2020 ES-04 26 31 42 102
2020 ES-05 30 35 35 88
2020 ES-06 19 44 38 16
2019 ES 32 27 41 262
2019 ES-02 33 19 47 36
2019 ES-03 41 23 36 39
2019 ES-04 32 27 41 93
2019 ES-05 27 34 39 74
2019 ES-06 38 23 38 13
2018 ES 35 25 40 245
2018 ES-02 40 15 45 20
2018 ES-03 32 23 45 44
2018 ES-04 36 22 42 88
2018 ES-05 31 34 36 59
2018 ES-06 55 23 23 22
2017 ES 37 27 36 212
2017 ES-02 36 21 43 28
2017 ES-03 42 20 39 36
2017 ES-04 37 32 32 76
2017 ES-05 33 26 41 46
2017 ES-06 48 29 24 21
2014 ES 30 31 39 165
2014 ES-03 24 32 44 25
2014 ES-04 31 31 39 62
2014 ES-05 26 35 39 46
2014 ES-06 40 40 20 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 ES 8 50 32 4 0 6 78
2020 ES-03 0 58 33 8 0 0 12
2020 ES-04 11 41 41 0 0 7 27
2020 ES-05 12 54 27 4 0 4 26
2019 ES 7 42 40 6 1 4 83
2019 ES-03 0 25 50 6 6 13 16
2019 ES-04 7 53 40 0 0 0 30
2019 ES-05 10 30 40 15 0 5 20
2018 ES 7 43 29 10 3 7 86
2018 ES-03 0 50 29 21 0 0 14
2018 ES-04 6 44 25 13 3 9 32
2018 ES-05 6 39 28 6 6 17 18
2017 ES 6 44 30 6 1 11 79
2017 ES-02 0 60 10 20 0 10 10
2017 ES-03 0 47 47 7 0 0 15
2017 ES-04 4 43 36 7 0 11 28
2017 ES-05 13 27 26 0 7 26 15
2017 ES-06 21 60 10 0 0 10 10
2014 ES 6 49 37 4 9999 4 49
2014 ES-04 0 63 37 0 9999 0 19
2014 ES-05 0 42 50 8 9999 0 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 49 37 8 5 0 0 0 86 6 285
2020 ES-02 52 35 13 0 0 0 0 87 0 23
2020 ES-03 47 35 12 6 0 0 0 82 6 51
2020 ES-04 58 36 5 1 0 0 0 94 1 101
2020 ES-05 38 44 7 9 1 0 0 83 10 86
2020 ES-06 56 19 13 13 0 0 0 75 13 16
2019 ES 44 39 10 5 2 0 0 83 7 261
2019 ES-02 36 47 11 3 3 0 0 83 6 36
2019 ES-03 38 46 10 5 0 0 0 85 5 39
2019 ES-04 51 36 7 4 2 0 0 87 7 92
2019 ES-05 41 42 8 7 3 0 0 82 9 74
2019 ES-06 62 15 23 0 0 0 0 77 0 13
2018 ES 43 38 10 6 1 0 0 82 8 240
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 44 33 14 7 2 0 0 77 9 43
2018 ES-04 45 44 8 2 1 0 0 89 3 87
2018 ES-05 40 37 5 14 2 2 0 79 16 57
2018 ES-06 59 23 14 5 0 0 0 82 5 22
2017 ES 42 43 10 3 2 0 0 85 5 212
2017 ES-02 39 54 7 0 0 0 0 93 0 28
2017 ES-03 28 58 11 3 0 0 0 86 3 36
2017 ES-04 46 33 14 4 3 0 0 79 7 76
2017 ES-05 44 41 6 4 4 0 0 85 9 46
2017 ES-06 48 47 5 0 0 0 0 95 0 21
2014 ES 41 41 10 4 4 1 1 83 7 165
2014 ES-03 32 52 8 4 4 0 0 84 8 25
2014 ES-04 42 37 11 3 5 2 0 80 8 62
2014 ES-05 46 37 7 7 4 0 0 83 11 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 40 40 10 7 1 2 0 81 8 289
2020 ES-02 63 25 0 8 0 4 0 91 9 24
2020 ES-03 37 49 4 6 2 2 0 88 8 51
2020 ES-04 45 31 16 6 1 1 0 77 7 102
2020 ES-05 27 51 10 9 1 1 0 79 10 88
2020 ES-06 50 25 13 6 6 0 0 75 13 16
2019 ES 28 42 18 8 2 2 0 72 10 261
2019 ES-02 25 39 28 8 0 0 0 64 8 36
2019 ES-03 32 45 13 5 0 5 0 81 6 38
2019 ES-04 34 43 11 5 3 3 0 80 9 93
2019 ES-05 22 42 22 12 1 1 0 64 14 74
2019 ES-06 15 46 23 8 8 0 0 62 15 13
2018 ES 28 44 16 8 2 2 0 73 10 243
2018 ES-02 15 60 15 10 0 0 0 75 10 20
2018 ES-03 34 34 14 9 2 7 0 73 12 44
2018 ES-04 29 53 15 2 1 0 0 82 3 87
2018 ES-05 22 37 20 15 3 2 0 60 19 59
2018 ES-06 38 29 19 5 5 5 0 70 10 21
2017 ES 30 44 17 5 3 0 0 75 8 212
2017 ES-02 29 57 11 0 0 4 0 89 0 28
2017 ES-03 33 36 25 3 3 0 0 70 6 36
2017 ES-04 26 51 14 7 1 0 0 78 8 76
2017 ES-05 31 39 15 6 9 0 0 70 15 46
2017 ES-06 33 29 29 10 0 0 0 62 10 21
2014 ES 30 45 14 7 1 1 1 77 9 165
2014 ES-03 40 20 32 8 0 0 0 60 8 25
2014 ES-04 29 53 13 5 0 0 0 82 5 62
2014 ES-05 22 48 7 15 4 4 0 73 20 46
2014 ES-06 50 50 0 0 0 0 0 100 0 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 6 17 38 24 12 1 2 37 24 289
2020 ES-02 4 4 33 42 17 0 0 58 8 24
2020 ES-03 8 20 33 25 8 4 2 35 29 51
2020 ES-04 3 16 40 24 15 1 2 39 19 102
2020 ES-05 8 20 44 16 9 1 1 26 29 88
2020 ES-06 13 19 25 31 13 0 0 44 31 16
2019 ES 8 20 42 20 7 1 2 28 29 262
2019 ES-02 3 19 39 28 8 0 3 37 23 36
2019 ES-03 5 18 23 33 21 0 0 54 23 39
2019 ES-04 8 23 40 19 5 3 2 26 32 93
2019 ES-05 11 22 53 11 1 0 3 13 33 74
2019 ES-06 8 15 62 8 8 0 0 15 23 13
2018 ES 7 17 42 23 8 2 1 32 24 244
2018 ES-02 0 10 45 35 10 0 0 45 10 20
2018 ES-03 7 7 39 30 9 7 2 43 15 44
2018 ES-04 8 18 42 20 10 0 1 31 26 88
2018 ES-05 7 24 43 17 5 2 2 23 32 58
2018 ES-06 14 18 36 23 9 0 0 32 32 22
2017 ES 7 19 38 22 8 2 4 32 28 212
2017 ES-02 4 11 39 36 0 11 0 40 16 28
2017 ES-03 3 28 28 22 8 0 11 34 35 36
2017 ES-04 5 24 37 21 11 1 1 32 30 76
2017 ES-05 13 15 44 13 9 2 4 23 30 46
2017 ES-06 10 14 43 19 14 0 0 33 24 21
2014 ES 7 25 38 19 7 1 4 28 33 165
2014 ES-03 12 12 40 24 12 0 0 36 24 25
2014 ES-04 5 32 48 8 3 2 2 12 38 62
2014 ES-05 11 26 35 20 7 0 2 27 38 46
2014 ES-06 0 20 30 20 30 0 0 50 20 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 3 11 23 32 26 2 2 61 15 287
2020 ES-02 0 8 25 21 46 0 0 67 8 24
2020 ES-03 2 10 22 34 26 4 2 64 13 50
2020 ES-04 3 5 23 37 26 4 2 68 8 102
2020 ES-05 1 20 28 28 22 1 1 51 21 87
2020 ES-06 19 19 6 38 19 0 0 56 38 16
2019 ES 7 16 27 31 15 1 3 48 24 262
2019 ES-02 6 3 25 44 19 0 3 66 9 36
2019 ES-03 5 10 26 36 21 0 3 58 16 39
2019 ES-04 4 19 32 22 16 2 4 40 25 93
2019 ES-05 11 22 20 35 9 1 1 46 33 74
2019 ES-06 8 15 38 31 8 0 0 38 23 13
2018 ES 5 16 28 29 18 2 2 49 22 242
2018 ES-02 0 5 25 45 25 0 0 70 5 20
2018 ES-03 5 14 30 23 19 7 2 46 21 43
2018 ES-04 8 13 26 31 18 1 2 51 21 87
2018 ES-05 5 26 29 21 14 3 2 36 33 58
2018 ES-06 0 18 32 32 18 0 0 50 18 22
2017 ES 4 11 31 24 21 4 5 50 17 211
2017 ES-02 0 11 18 39 29 4 0 70 11 28
2017 ES-03 6 8 31 19 17 8 11 45 17 36
2017 ES-04 3 12 33 20 29 1 1 51 15 75
2017 ES-05 6 15 33 19 11 6 9 36 26 46
2017 ES-06 5 10 29 38 19 0 0 57 14 21
2014 ES 6 16 37 24 12 1 4 38 23 165
2014 ES-03 8 8 44 24 12 4 0 38 17 25
2014 ES-04 3 21 45 23 6 0 2 30 25 62
2014 ES-05 7 22 26 24 15 0 7 42 30 46
2014 ES-06 10 0 30 30 30 0 0 60 10 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 11 19 27 25 13 2 3 40 32 288
2020 ES-02 13 8 13 33 29 0 4 65 22 24
2020 ES-03 10 20 29 18 16 6 2 36 32 51
2020 ES-04 12 16 23 29 14 2 5 46 29 102
2020 ES-05 9 31 37 17 6 0 0 23 40 87
2020 ES-06 13 6 25 44 13 0 0 56 19 16
2019 ES 16 20 36 15 8 2 2 24 38 262
2019 ES-02 11 28 31 11 8 6 6 22 44 36
2019 ES-03 15 10 46 18 8 0 3 26 26 39
2019 ES-04 15 22 37 13 10 2 2 24 38 93
2019 ES-05 22 20 34 20 3 1 0 23 42 74
2019 ES-06 23 31 15 8 15 0 8 25 58 13
2018 ES 12 22 36 17 10 2 2 28 35 244
2018 ES-02 10 10 55 20 5 0 0 25 20 20
2018 ES-03 9 23 30 16 14 7 2 33 35 44
2018 ES-04 11 23 40 16 9 0 1 25 34 88
2018 ES-05 14 28 31 16 7 3 2 24 44 58
2018 ES-06 18 9 23 27 18 0 5 48 29 22
2017 ES 12 25 37 14 9 1 2 24 38 212
2017 ES-02 11 7 54 18 11 0 0 29 18 28
2017 ES-03 11 25 36 14 3 0 11 19 41 36
2017 ES-04 11 28 41 5 14 1 0 20 39 76
2017 ES-05 15 28 28 20 4 2 2 25 45 46
2017 ES-06 19 24 19 29 10 0 0 38 43 21
2014 ES 13 28 28 19 6 1 4 26 44 165
2014 ES-03 20 24 16 20 12 4 4 35 48 25
2014 ES-04 13 37 29 18 2 0 2 20 51 62
2014 ES-05 15 20 37 17 7 0 4 25 36 46
2014 ES-06 10 20 20 30 20 0 0 50 30 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 5 11 30 31 20 1 2 53 16 285
2020 ES-02 0 9 26 17 48 0 0 65 9 23
2020 ES-03 2 6 25 41 20 4 2 65 8 51
2020 ES-04 6 13 25 28 23 1 4 54 20 100
2020 ES-05 6 13 40 29 11 1 0 41 19 87
2020 ES-06 6 6 38 38 13 0 0 50 13 16
2019 ES 6 9 33 34 16 1 2 51 15 261
2019 ES-02 0 3 33 39 19 0 6 62 3 36
2019 ES-03 5 10 23 33 26 3 0 61 16 39
2019 ES-04 5 9 33 30 19 1 2 51 14 93
2019 ES-05 8 15 33 37 7 0 0 44 23 73
2019 ES-06 15 0 54 23 0 0 8 25 17 13
2018 ES 7 10 33 31 17 2 1 49 18 240
2018 ES-02 0 5 15 45 30 0 5 79 5 20
2018 ES-03 2 7 32 27 23 7 2 55 10 44
2018 ES-04 6 13 33 33 15 0 0 48 19 85
2018 ES-05 12 11 39 23 14 2 0 38 23 57
2018 ES-06 18 5 32 32 14 0 0 45 23 22
2017 ES 4 11 35 28 18 1 3 48 15 211
2017 ES-02 0 11 11 39 39 0 0 79 11 28
2017 ES-03 0 11 36 33 8 0 11 47 13 36
2017 ES-04 7 5 41 25 20 1 0 46 12 75
2017 ES-05 4 20 39 17 15 2 2 34 25 46
2017 ES-06 10 10 38 33 10 0 0 43 19 21
2014 ES 5 12 37 29 15 0 2 45 18 164
2014 ES-03 4 8 32 32 24 0 0 56 12 25
2014 ES-04 7 11 48 25 10 0 0 35 18 61
2014 ES-05 7 15 35 28 13 0 2 42 22 46
2014 ES-06 0 30 20 30 20 0 0 50 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 6 12 25 26 26 2 3 55 19 289
2020 ES-02 4 13 8 17 54 0 4 74 17 24
2020 ES-03 4 6 16 33 31 6 4 72 11 51
2020 ES-04 5 14 24 29 25 1 3 56 19 102
2020 ES-05 7 17 36 22 15 2 1 38 25 88
2020 ES-06 19 0 31 25 25 0 0 50 19 16
2019 ES 7 14 25 27 20 3 4 51 23 262
2019 ES-02 3 11 17 25 31 6 8 65 16 36
2019 ES-03 5 13 18 31 28 5 0 62 19 39
2019 ES-04 6 16 28 23 18 2 6 45 25 93
2019 ES-05 12 14 30 28 14 1 1 43 26 74
2019 ES-06 8 23 23 38 8 0 0 46 31 13
2018 ES 7 14 35 23 16 2 3 41 22 243
2018 ES-02 5 0 21 37 32 0 5 72 6 19
2018 ES-03 5 11 34 14 27 7 2 45 18 44
2018 ES-04 8 11 35 22 17 1 6 41 21 88
2018 ES-05 9 21 41 16 10 3 0 27 30 58
2018 ES-06 5 23 23 41 5 0 5 48 29 22
2017 ES 7 18 27 24 18 1 5 45 27 211
2017 ES-02 0 18 14 29 29 4 7 64 20 28
2017 ES-03 3 23 20 26 17 0 12 48 29 35
2017 ES-04 5 17 30 20 25 1 1 46 23 76
2017 ES-05 13 15 30 29 4 2 6 36 31 46
2017 ES-06 19 14 29 19 14 0 5 35 35 21
2014 ES 8 18 34 24 12 1 4 38 27 165
2014 ES-03 4 12 40 28 12 4 0 42 17 25
2014 ES-04 6 19 39 26 8 0 2 35 26 62
2014 ES-05 15 17 39 20 7 0 2 27 33 46
2014 ES-06 10 30 0 20 40 0 0 60 40 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 5 9 23 32 25 2 5 61 15 288
2020 ES-02 0 4 25 17 46 0 8 68 5 24
2020 ES-03 4 10 12 32 34 2 6 72 15 50
2020 ES-04 3 7 25 33 25 2 5 63 11 102
2020 ES-05 6 9 31 33 17 3 1 52 15 88
2020 ES-06 19 19 6 44 13 0 0 56 38 16
2019 ES 7 14 28 29 14 3 5 47 23 261
2019 ES-02 3 9 29 23 23 0 14 53 13 35
2019 ES-03 5 8 26 26 26 5 5 57 14 39
2019 ES-04 8 15 30 25 14 3 5 42 25 93
2019 ES-05 11 15 30 34 7 3 1 42 27 74
2019 ES-06 0 31 15 46 0 0 8 50 33 13
2018 ES 5 13 37 23 15 4 4 40 20 243
2018 ES-02 0 10 20 30 25 5 10 65 12 20
2018 ES-03 5 16 30 25 16 7 2 45 23 44
2018 ES-04 5 13 40 22 16 2 2 40 18 87
2018 ES-05 10 16 38 17 10 3 5 30 28 58
2018 ES-06 5 14 32 32 14 0 5 48 19 22
2017 ES 7 11 30 25 15 5 7 45 20 210
2017 ES-02 7 4 18 36 21 11 4 67 13 28
2017 ES-03 9 17 40 6 11 6 12 21 31 35
2017 ES-04 7 12 29 24 20 5 4 48 20 76
2017 ES-05 6 9 37 24 15 2 7 43 17 46
2017 ES-06 5 15 20 45 0 0 15 53 24 20
2014 ES 4 14 30 33 15 1 3 50 18 165
2014 ES-03 0 12 36 32 16 0 4 50 13 25
2014 ES-04 0 21 31 31 15 3 0 47 22 62
2014 ES-05 9 9 37 37 7 0 2 44 18 46
2014 ES-06 10 20 0 50 20 0 0 70 30 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 8 17 26 28 15 2 4 46 26 287
2020 ES-02 8 13 25 21 29 0 4 52 22 24
2020 ES-03 10 14 25 24 22 2 4 48 25 51
2020 ES-04 8 15 25 30 14 3 6 48 25 102
2020 ES-05 7 24 29 29 7 2 1 37 33 86
2020 ES-06 13 13 25 31 19 0 0 50 25 16
2019 ES 9 16 37 21 11 3 4 34 27 260
2019 ES-02 6 14 31 19 19 6 6 44 22 36
2019 ES-03 11 11 34 26 16 3 0 43 22 38
2019 ES-04 6 18 39 17 10 2 8 30 27 93
2019 ES-05 12 19 41 22 5 1 0 27 32 74
2019 ES-06 17 17 33 8 17 0 8 27 36 12
2018 ES 11 14 41 18 10 5 2 30 27 244
2018 ES-02 0 15 20 30 20 15 0 59 18 20
2018 ES-03 9 11 41 20 9 7 2 33 23 44
2018 ES-04 8 9 50 16 11 3 2 29 18 88
2018 ES-05 17 24 28 17 7 2 5 26 44 58
2018 ES-06 14 18 45 14 9 0 0 23 32 22
2017 ES 13 18 35 17 9 2 5 28 33 212
2017 ES-02 7 11 29 32 14 4 4 50 19 28
2017 ES-03 8 22 33 14 3 8 11 21 38 36
2017 ES-04 13 18 43 12 13 0 0 25 32 76
2017 ES-05 19 22 30 13 6 2 7 22 45 46
2017 ES-06 14 14 29 33 5 0 5 40 30 21
2014 ES 12 14 32 28 8 3 4 38 27 165
2014 ES-03 8 12 48 20 4 4 4 26 22 25
2014 ES-04 11 19 26 26 10 5 3 39 33 62
2014 ES-05 17 11 30 32 7 0 2 40 29 46
2014 ES-06 0 20 20 40 20 0 0 60 20 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 5 15 35 28 17 0 1 45 20 289
2020 ES-02 8 17 29 25 21 0 0 46 25 24
2020 ES-03 6 20 31 29 12 0 2 42 26 51
2020 ES-04 5 11 39 26 18 0 1 45 16 102
2020 ES-05 5 15 39 26 16 0 0 42 19 88
2020 ES-06 6 13 31 38 13 0 0 50 19 16
2019 ES 10 18 34 24 11 0 3 36 29 262
2019 ES-02 11 19 31 28 3 0 8 33 33 36
2019 ES-03 8 21 31 21 18 0 3 39 29 39
2019 ES-04 5 22 38 19 11 1 4 32 28 93
2019 ES-05 19 11 35 27 8 0 0 35 30 74
2019 ES-06 8 23 23 31 15 0 0 46 31 13

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 31 35 17 8 5 3 1 69 13 288
2020 ES-02 50 17 13 17 0 4 0 70 17 24
2020 ES-03 29 43 12 2 6 6 2 79 9 51
2020 ES-04 34 34 19 6 3 4 0 71 9 102
2020 ES-05 18 43 23 13 3 0 0 61 16 87
2020 ES-06 50 13 6 6 19 6 0 67 27 16
2019 ES 13 35 23 18 7 5 0 50 26 259
2019 ES-02 14 31 31 17 3 6 0 47 21 36
2019 ES-03 16 37 29 8 8 3 0 54 16 38
2019 ES-04 14 34 22 17 5 8 0 52 25 92
2019 ES-05 10 40 18 22 7 4 0 51 30 73
2019 ES-06 8 15 23 38 15 0 0 23 54 13

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 55 27 7 7 2 1 0 83 10 289
2020 ES-02 75 21 0 4 0 0 0 96 4 24
2020 ES-03 41 39 12 4 0 4 0 84 4 51
2020 ES-04 64 23 7 6 1 0 0 86 7 102
2020 ES-05 45 32 8 11 1 2 0 79 13 88
2020 ES-06 63 0 6 6 25 0 0 63 31 16
2019 ES 51 28 8 7 6 0 0 79 13 261
2019 ES-02 50 39 6 6 0 0 0 89 6 36
2019 ES-03 68 16 8 5 3 0 0 84 8 38
2019 ES-04 55 28 8 5 4 0 0 83 10 93
2019 ES-05 39 32 9 9 9 0 0 72 19 74
2019 ES-06 38 15 15 23 8 0 0 54 31 13
2018 ES 46 31 9 7 7 1 0 77 13 241
2018 ES-02 55 20 15 5 5 0 0 75 10 20
2018 ES-03 39 32 11 9 7 2 0 72 16 44
2018 ES-04 46 36 10 3 5 0 0 82 8 87
2018 ES-05 45 27 5 9 13 2 0 73 22 56
2018 ES-06 50 27 9 9 0 5 0 81 10 22
2017 ES 46 32 8 8 6 1 1 79 13 212
2017 ES-02 61 29 4 4 0 0 4 93 4 28
2017 ES-03 36 33 14 6 6 6 0 74 12 36
2017 ES-04 41 35 8 8 8 0 0 76 16 76
2017 ES-05 44 30 6 13 6 0 0 74 19 46
2017 ES-06 62 24 0 5 5 0 5 90 10 21
2014 ES 46 22 13 13 4 1 1 69 17 165
2014 ES-03 40 20 20 12 8 0 0 60 20 25
2014 ES-04 36 31 13 18 2 2 0 67 20 62
2014 ES-05 54 17 15 9 4 0 0 72 13 46
2014 ES-06 70 20 0 10 0 0 0 90 10 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 62 29 3 4 2 0 0 91 6 287
2020 ES-02 83 8 4 4 0 0 0 92 4 24
2020 ES-03 54 36 4 6 0 0 0 90 6 50
2020 ES-04 69 25 2 3 2 0 0 93 5 102
2020 ES-05 52 39 6 2 1 0 0 91 3 88
2020 ES-06 67 13 0 13 7 0 0 80 20 15
2019 ES 60 30 4 3 4 0 0 89 7 261
2019 ES-02 72 22 6 0 0 0 0 94 0 36
2019 ES-03 71 21 5 0 3 0 0 92 3 38
2019 ES-04 66 27 2 3 2 0 0 92 5 93
2019 ES-05 43 41 4 3 9 0 0 84 12 74
2019 ES-06 54 31 0 15 0 0 0 85 15 13
2018 ES 54 32 6 5 2 0 0 87 8 241
2018 ES-02 63 32 0 0 5 0 0 95 5 19
2018 ES-03 57 30 9 0 2 2 0 88 2 44
2018 ES-04 57 30 7 6 0 0 0 87 6 87
2018 ES-05 48 29 7 10 5 0 0 78 16 58
2018 ES-06 52 43 0 5 0 0 0 95 5 21
2017 ES 47 35 9 5 3 0 0 83 8 211
2017 ES-02 68 25 7 0 0 0 0 93 0 28
2017 ES-03 39 36 19 6 0 0 0 75 6 36
2017 ES-04 45 36 9 5 4 0 0 81 9 75
2017 ES-05 46 37 2 11 4 0 0 83 15 46
2017 ES-06 52 29 10 0 5 0 5 85 5 21
2014 ES 45 39 5 8 2 0 1 84 10 165
2014 ES-03 36 36 24 0 4 0 0 72 4 25
2014 ES-04 42 42 3 11 2 0 0 84 13 62
2014 ES-05 52 32 0 11 4 0 0 85 15 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 50 36 8 4 0 1 1 88 4 286
2020 ES-02 63 25 4 4 0 0 4 91 4 24
2020 ES-03 39 47 8 4 0 2 0 88 4 51
2020 ES-04 58 31 6 3 1 0 1 90 4 100
2020 ES-05 42 43 10 3 0 1 0 86 3 88
2020 ES-06 63 19 6 13 0 0 0 81 13 16
2019 ES 47 40 6 4 2 1 0 88 6 261
2019 ES-02 33 58 3 6 0 0 0 92 6 36
2019 ES-03 53 32 8 3 3 3 0 86 5 38
2019 ES-04 54 40 3 0 3 0 0 94 3 93
2019 ES-05 46 36 8 5 3 1 0 84 8 74
2019 ES-06 38 38 15 8 0 0 0 77 8 13
2018 ES 44 39 11 2 2 2 0 85 4 244
2018 ES-02 40 35 15 0 5 5 0 79 5 20
2018 ES-03 41 41 9 0 5 2 2 86 5 44
2018 ES-04 49 34 14 2 0 1 0 84 2 88
2018 ES-05 43 38 9 3 3 3 0 84 7 58
2018 ES-06 45 50 5 0 0 0 0 95 0 22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 35 10 7 3 3 0 80 10 288
2020 ES-02 75 8 8 0 4 4 0 87 4 24
2020 ES-03 43 41 10 2 0 4 0 88 2 51
2020 ES-04 41 37 9 10 2 1 1 79 12 101
2020 ES-05 33 40 15 9 1 2 0 74 10 88
2020 ES-06 56 19 6 0 19 0 0 75 19 16
2019 ES 34 41 12 7 3 3 0 78 10 259
2019 ES-02 58 31 8 3 0 0 0 89 3 36
2019 ES-03 45 32 16 0 5 3 0 78 5 38
2019 ES-04 29 43 13 7 4 3 0 75 11 92
2019 ES-05 26 49 12 8 1 3 0 77 10 73
2019 ES-06 23 31 0 31 8 8 0 58 42 13
2018 ES 37 43 13 3 1 2 0 82 5 242
2018 ES-02 53 32 16 0 0 0 0 84 0 19
2018 ES-03 45 30 16 5 0 5 0 79 5 44
2018 ES-04 33 48 14 5 0 0 0 82 5 87
2018 ES-05 22 53 16 3 3 2 0 77 7 58
2018 ES-06 50 36 0 0 5 9 0 95 5 22
2017 ES 40 44 8 6 2 0 0 84 8 212
2017 ES-02 50 50 0 0 0 0 0 100 0 28
2017 ES-03 34 44 11 11 0 0 0 78 11 36
2017 ES-04 41 42 11 4 1 1 0 84 5 76
2017 ES-05 37 46 4 6 6 0 0 83 13 46
2017 ES-06 43 38 5 14 0 0 0 81 14 21
2014 ES 44 33 7 10 4 2 1 79 14 165
2014 ES-03 32 36 12 8 8 4 0 71 17 25
2014 ES-04 40 40 5 11 3 0 0 81 15 62
2014 ES-05 43 28 9 11 2 7 0 77 14 46
2014 ES-06 70 20 0 10 0 0 0 90 10 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 45 31 12 5 3 3 0 79 8 288
2020 ES-02 71 8 17 4 0 0 0 79 4 24
2020 ES-03 43 39 6 6 0 6 0 88 6 51
2020 ES-04 46 30 13 4 3 3 1 80 7 102
2020 ES-05 37 39 15 7 1 1 0 77 8 87
2020 ES-06 50 19 13 0 19 0 0 69 19 16
2019 ES 45 35 11 4 2 3 0 83 6 260
2019 ES-02 47 39 8 6 0 0 0 86 6 36
2019 ES-03 46 31 13 0 3 8 0 83 3 39
2019 ES-04 49 29 15 1 2 3 0 81 3 92
2019 ES-05 37 44 7 8 1 3 0 83 10 73
2019 ES-06 46 23 8 15 0 8 0 75 17 13
2018 ES 46 34 10 3 1 5 0 85 4 243
2018 ES-02 55 40 5 0 0 0 0 95 0 20
2018 ES-03 45 25 11 7 2 9 0 78 10 44
2018 ES-04 49 36 7 1 1 6 0 90 2 87
2018 ES-05 36 36 19 3 2 3 0 75 5 58
2018 ES-06 50 36 0 5 0 9 0 95 5 22
2017 ES 39 41 11 4 0 4 0 84 5 212
2017 ES-02 57 39 4 0 0 0 0 96 0 28
2017 ES-03 36 39 19 6 0 0 0 75 6 36
2017 ES-04 35 45 9 4 1 5 0 85 6 76
2017 ES-05 33 43 11 4 0 9 0 83 5 46
2017 ES-06 52 24 15 5 0 5 0 80 5 21
2014 ES 47 29 11 6 1 5 1 80 8 165
2014 ES-03 44 24 16 8 0 8 0 74 9 25
2014 ES-04 42 39 11 6 2 0 0 81 8 62
2014 ES-05 41 28 13 4 2 11 0 78 7 46
2014 ES-06 80 10 0 10 0 0 0 90 10 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 59 30 6 2 1 1 0 90 4 288
2020 ES-02 74 22 0 4 0 0 0 96 4 23
2020 ES-03 65 27 2 4 0 2 0 94 4 51
2020 ES-04 63 27 5 1 2 1 1 92 3 102
2020 ES-05 48 39 13 1 0 0 0 86 1 88
2020 ES-06 63 13 6 6 13 0 0 75 19 16
2019 ES 50 35 6 5 3 0 0 85 8 262
2019 ES-02 50 39 3 6 3 0 0 89 8 36
2019 ES-03 62 21 10 5 3 0 0 82 8 39
2019 ES-04 51 40 4 2 3 0 0 90 5 93
2019 ES-05 47 36 8 7 1 0 0 84 8 74
2019 ES-06 38 38 8 15 0 0 0 77 15 13
2018 ES 47 39 9 3 1 0 0 86 5 243
2018 ES-02 65 30 5 0 0 0 0 95 0 20
2018 ES-03 55 34 5 2 2 2 0 91 5 44
2018 ES-04 53 37 8 1 1 0 0 90 2 87
2018 ES-05 26 47 19 7 2 0 0 72 9 58
2018 ES-06 50 41 5 5 0 0 0 91 5 22
2017 ES 47 39 8 4 1 0 0 86 6 212
2017 ES-02 64 32 4 0 0 0 0 96 0 28
2017 ES-03 45 33 14 3 3 3 0 80 6 36
2017 ES-04 47 41 8 4 0 0 0 88 4 76
2017 ES-05 37 46 9 4 4 0 0 83 9 46
2017 ES-06 47 38 0 15 0 0 0 85 15 21
2014 ES 48 33 11 5 2 0 1 82 7 165
2014 ES-03 48 20 24 0 8 0 0 68 8 25
2014 ES-04 47 40 8 5 0 0 0 87 5 62
2014 ES-05 46 33 15 7 0 0 0 78 7 46
2014 ES-06 70 20 0 10 0 0 0 90 10 10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 49 20 10 7 4 6 3 77 12 289
2020 ES-02 54 21 8 4 0 8 4 86 5 24
2020 ES-03 49 24 4 6 8 4 6 80 15 51
2020 ES-04 55 21 9 7 3 4 2 80 10 102
2020 ES-05 44 19 16 7 2 8 3 72 10 88
2020 ES-06 50 13 6 13 6 6 6 71 21 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 40 30 15 6 3 4 0 75 9 289
2020 ES-02 54 21 17 0 0 8 0 82 0 24
2020 ES-03 43 35 8 10 2 2 0 80 12 51
2020 ES-04 42 25 20 3 4 6 1 72 7 102
2020 ES-05 32 40 17 6 2 3 0 74 8 88
2020 ES-06 44 25 6 13 13 0 0 69 25 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 30 8 8 4 5 3 78 14 288
2020 ES-02 46 33 0 4 0 13 4 95 5 24
2020 ES-03 55 20 6 6 4 6 4 83 11 51
2020 ES-04 41 36 8 7 3 3 2 81 10 102
2020 ES-05 32 33 11 11 5 3 3 70 17 87
2020 ES-06 63 6 0 19 6 6 0 73 27 16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 35 27 15 4 4 8 6 73 9 289
2020 ES-02 33 33 4 4 0 13 13 89 6 24
2020 ES-03 37 29 18 6 0 6 4 74 7 51
2020 ES-04 39 25 16 5 2 7 7 74 8 102
2020 ES-05 31 30 16 3 5 13 3 72 9 88
2020 ES-06 38 19 13 0 25 0 6 60 27 16
2019 ES 34 28 10 7 7 8 7 73 15 261
2019 ES-02 31 33 11 0 3 14 8 82 4 36
2019 ES-03 61 3 18 5 3 5 5 71 9 38
2019 ES-04 40 31 5 4 5 10 4 83 11 93
2019 ES-05 19 35 9 12 9 5 9 63 25 74
2019 ES-06 15 38 15 8 15 8 0 58 25 13
2018 ES 28 30 17 6 4 10 5 68 12 244
2018 ES-02 30 20 10 5 5 25 5 71 14 20
2018 ES-03 23 27 18 7 5 16 5 63 14 44
2018 ES-04 30 36 17 3 2 7 5 74 6 88
2018 ES-05 29 21 16 9 7 9 10 62 19 58
2018 ES-06 27 32 23 5 5 9 0 65 10 22
2017 ES 28 32 14 7 6 5 7 69 15 212
2017 ES-02 36 36 4 7 0 4 14 87 9 28
2017 ES-03 25 30 22 3 6 11 3 65 10 36
2017 ES-04 28 30 16 11 7 3 7 64 19 76
2017 ES-05 20 35 15 6 11 6 7 62 20 46
2017 ES-06 33 33 10 5 5 5 10 78 11 21
2014 ES 30 28 14 10 7 5 5 65 19 165
2014 ES-03 28 24 28 12 4 4 0 54 17 25
2014 ES-04 29 29 13 13 6 6 3 64 21 62
2014 ES-05 28 30 13 9 9 4 7 66 20 46
2014 ES-06 40 50 10 0 0 0 0 90 0 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 34 33 14 10 3 5 2 72 13 288
2020 ES-02 38 25 17 13 0 4 4 68 14 24
2020 ES-03 41 22 20 6 2 8 2 70 9 51
2020 ES-04 38 34 9 10 3 5 2 77 14 101
2020 ES-05 24 45 14 11 2 3 0 72 14 88
2020 ES-06 44 13 6 13 13 0 13 64 29 16
2019 ES 29 35 13 12 5 3 3 67 18 260
2019 ES-02 22 39 14 17 6 3 0 63 23 36
2019 ES-03 32 34 16 3 8 5 3 71 11 38
2019 ES-04 33 37 11 10 4 2 3 74 15 93
2019 ES-05 25 36 15 15 5 1 3 63 21 73
2019 ES-06 38 8 23 15 0 8 8 55 18 13
2018 ES 29 40 14 9 3 4 1 73 13 242
2018 ES-02 20 40 20 20 0 0 0 60 20 20
2018 ES-03 25 45 14 9 2 5 0 74 12 44
2018 ES-04 31 44 15 5 1 5 0 78 6 87
2018 ES-05 29 34 10 10 9 3 3 69 20 58
2018 ES-06 38 38 14 5 0 5 0 80 5 21
2017 ES 39 34 10 10 3 3 1 76 13 212
2017 ES-02 39 43 7 4 0 4 4 88 4 28
2017 ES-03 33 36 11 14 6 0 0 69 19 36
2017 ES-04 41 29 8 14 4 4 0 73 19 76
2017 ES-05 39 35 13 7 0 4 2 79 7 46
2017 ES-06 38 29 19 5 5 0 5 70 10 21
2014 ES 40 37 8 7 4 3 1 80 11 164
2014 ES-03 32 24 16 12 8 8 0 61 22 25
2014 ES-04 44 42 2 11 2 0 0 86 13 62
2014 ES-05 35 40 16 4 2 2 0 77 7 45
2014 ES-06 60 40 0 0 0 0 0 100 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 40 35 15 3 3 2 1 78 6 287
2020 ES-02 55 32 9 5 0 0 0 86 5 22
2020 ES-03 47 35 14 0 2 2 0 84 2 51
2020 ES-04 41 33 16 3 2 3 2 78 5 102
2020 ES-05 32 42 18 6 2 0 0 74 8 88
2020 ES-06 44 25 6 6 19 0 0 69 25 16
2019 ES 34 38 18 5 3 1 0 73 8 261
2019 ES-02 42 39 14 3 3 0 0 81 6 36
2019 ES-03 42 29 18 3 3 3 3 75 6 38
2019 ES-04 35 38 17 3 4 2 0 75 8 93
2019 ES-05 27 43 22 5 3 0 0 70 8 74
2019 ES-06 31 31 23 15 0 0 0 62 15 13
2018 ES 32 45 13 5 2 2 0 79 8 242
2018 ES-02 25 60 10 0 0 5 0 89 0 20
2018 ES-03 39 39 9 7 2 5 0 81 10 44
2018 ES-04 36 47 13 3 1 0 0 83 5 86
2018 ES-05 22 46 14 12 3 3 0 70 16 59
2018 ES-06 38 38 24 0 0 0 0 76 0 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 26 22 18 14 8 11 1 55 25 288
2020 ES-02 50 21 8 8 0 8 4 81 10 24
2020 ES-03 29 25 18 14 4 10 0 61 20 51
2020 ES-04 29 25 17 9 8 11 2 62 19 102
2020 ES-05 14 17 25 23 9 10 1 35 36 87
2020 ES-06 31 31 0 6 19 13 0 71 29 16
2019 ES 14 23 20 13 12 16 3 46 30 260
2019 ES-02 19 28 22 11 6 14 0 55 19 36
2019 ES-03 24 24 24 3 8 11 8 58 13 38
2019 ES-04 12 26 17 14 14 16 0 45 34 92
2019 ES-05 9 20 20 16 14 16 4 37 37 74
2019 ES-06 8 8 15 15 8 38 8 29 43 13
2018 ES 17 23 20 15 9 15 0 47 29 243
2018 ES-02 20 35 35 0 0 10 0 61 0 20
2018 ES-03 20 23 11 20 11 14 0 50 37 44
2018 ES-04 15 23 25 16 6 14 1 45 26 87
2018 ES-05 15 20 15 15 15 19 0 44 38 59
2018 ES-06 14 14 24 19 10 19 0 35 35 21
2017 ES 17 21 15 17 11 16 4 47 35 212
2017 ES-02 21 25 32 0 7 14 0 54 8 28
2017 ES-03 17 31 14 14 14 8 3 53 31 36
2017 ES-04 18 12 13 22 11 21 3 40 43 76
2017 ES-05 13 24 9 22 11 15 6 47 42 46
2017 ES-06 14 19 10 19 10 19 10 47 40 21
2014 ES 9 22 17 23 11 15 3 38 42 165
2014 ES-03 4 16 12 28 8 24 8 29 53 25
2014 ES-04 8 23 14 26 13 16 0 37 46 62
2014 ES-05 7 26 26 20 11 7 4 36 34 46
2014 ES-06 30 30 0 20 0 20 0 75 25 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 47 40 2 9 2 0 0 87 11 288
2020 ES-02 50 42 4 4 0 0 0 92 4 24
2020 ES-03 45 43 4 8 0 0 0 88 8 51
2020 ES-04 53 35 2 8 2 0 0 88 10 102
2020 ES-05 36 46 1 15 2 0 0 82 17 87
2020 ES-06 63 25 0 6 6 0 0 88 13 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 38 42 6 11 2 0 0 80 14 289
2020 ES-02 29 38 4 29 0 0 0 67 29 24
2020 ES-03 31 49 6 12 2 0 0 80 14 51
2020 ES-04 47 36 6 9 2 0 0 83 11 102
2020 ES-05 31 47 8 9 3 1 1 79 13 88
2020 ES-06 38 44 0 19 0 0 0 81 19 16
2019 ES 47 36 6 7 4 0 0 83 11 262
2019 ES-02 58 36 6 0 0 0 0 94 0 36
2019 ES-03 56 23 8 5 8 0 0 79 13 39
2019 ES-04 51 37 8 3 2 0 0 87 5 93
2019 ES-05 35 42 3 14 7 0 0 77 20 74
2019 ES-06 46 38 8 8 0 0 0 85 8 13
2017 ES 41 38 7 10 5 0 0 78 15 210
2017 ES-02 46 39 4 11 0 0 0 86 11 28
2017 ES-03 50 30 6 8 6 0 0 81 14 36
2017 ES-04 41 39 8 8 4 0 0 80 12 75
2017 ES-05 33 41 4 13 9 0 0 74 22 46
2017 ES-06 33 38 14 10 5 0 0 71 14 21
2014 ES 45 29 8 12 4 0 2 75 16 165
2014 ES-03 52 16 12 16 4 0 0 68 20 25
2014 ES-04 44 35 8 11 1 0 0 79 13 62
2014 ES-05 43 22 9 13 9 0 4 68 23 46
2014 ES-06 30 60 0 10 0 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 49 32 11 6 1 0 0 82 7 288
2020 ES-02 74 4 17 4 0 0 0 78 4 23
2020 ES-03 49 35 8 8 0 0 0 84 8 51
2020 ES-04 53 28 12 6 1 0 0 81 7 102
2020 ES-05 36 42 15 3 2 1 0 79 6 88
2020 ES-06 50 38 0 13 0 0 0 88 13 16
2019 ES 47 36 8 5 3 0 0 84 8 260
2019 ES-02 56 33 8 3 0 0 0 89 3 36
2019 ES-03 46 38 5 3 5 0 3 87 8 39
2019 ES-04 54 32 8 3 3 0 0 86 6 93
2019 ES-05 38 40 8 8 4 1 0 79 13 73
2019 ES-06 42 50 0 8 0 0 0 92 8 12
2017 ES 58 32 6 3 1 0 0 90 4 210
2017 ES-02 63 30 4 4 0 0 0 93 4 27
2017 ES-03 53 36 6 6 0 0 0 89 6 36
2017 ES-04 59 26 9 3 1 0 1 87 4 76
2017 ES-05 54 35 4 2 4 0 0 89 7 45
2017 ES-06 62 38 0 0 0 0 0 100 0 21
2014 ES 47 36 9 7 1 0 1 83 8 165
2014 ES-03 48 36 12 4 0 0 0 84 4 25
2014 ES-04 44 39 6 11 0 0 0 83 11 62
2014 ES-05 46 37 7 9 2 0 0 83 11 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 82 12 2 2 1 1 0 95 3 288
2020 ES-02 100 0 0 0 0 0 0 100 0 24
2020 ES-03 78 12 4 4 2 0 0 90 6 51
2020 ES-04 85 10 2 2 1 0 0 95 3 102
2020 ES-05 74 18 2 2 0 3 0 95 2 87
2020 ES-06 81 13 6 0 0 0 0 94 0 16
2017 ES 74 16 3 4 0 1 2 92 4 212
2017 ES-02 71 21 4 4 0 0 0 93 4 28
2017 ES-03 75 17 3 6 0 0 0 92 6 36
2017 ES-04 71 18 5 1 0 1 3 93 1 76
2017 ES-05 70 13 2 9 2 2 2 86 11 46
2017 ES-06 90 5 0 0 0 0 5 100 0 21
2014 ES 73 20 1 2 2 1 1 94 4 165
2014 ES-03 76 12 4 0 4 0 4 92 4 25
2014 ES-04 71 24 0 2 2 2 0 97 3 62
2014 ES-05 70 20 2 4 4 0 0 89 9 46
2014 ES-06 90 10 0 0 0 0 0 100 0 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 49 24 13 3 1 8 1 81 5 288
2020 ES-02 58 29 4 4 0 0 4 91 4 24
2020 ES-03 62 20 10 0 2 2 4 87 2 50
2020 ES-04 47 21 15 4 2 12 0 77 7 102
2020 ES-05 48 26 14 5 0 8 0 80 5 88
2020 ES-06 38 44 6 6 6 0 0 81 13 16
2019 ES 48 26 12 4 1 8 2 82 5 262
2019 ES-02 58 25 8 6 0 3 0 86 6 36
2019 ES-03 54 13 18 5 0 8 3 74 6 39
2019 ES-04 52 28 12 1 1 5 1 85 2 93
2019 ES-05 39 28 12 7 1 12 0 77 9 74
2019 ES-06 38 31 8 0 0 15 8 90 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 10 90 289
2020 ES-02 0 100 24
2020 ES-03 14 86 51
2020 ES-04 8 92 102
2020 ES-05 9 91 88
2019 ES 12 88 262
2019 ES-04 12 88 93
2019 ES-05 12 88 74
2018 ES 9 91 245
2018 ES-03 11 89 44
2018 ES-04 8 92 88
2018 ES-05 10 90 59

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 61 39 28
2019 ES 35 65 31
2018 ES 68 32 22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 68 32 28
2019 ES 68 32 31
2018 ES 55 45 22

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 28
2018 ES 0 100 22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 0 100 31
2019 ES-04 0 100 11
2018 ES 0 100 22

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 25 75 28
2019 ES 47 53 30
2018 ES 55 45 22

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 43 57 28
2019 ES 40 60 30
2019 ES-04 45 55 11
2018 ES 23 77 22

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 46 54 28
2019 ES 57 43 30
2019 ES-04 45 55 11
2018 ES 36 64 22

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 36 64 28
2019 ES 40 60 30

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 36 64 28
2019 ES 23 77 30
2018 ES 32 68 22

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 50 50 28
2019 ES 47 53 30
2018 ES 55 45 22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 39 61 28
2019 ES 23 77 30
2018 ES 32 68 22

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 28
2019 ES 0 100 30
2019 ES-04 0 100 11
2018 ES 0 100 22

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 28
2018 ES 0 100 22

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 64 36 28
2019 ES 40 60 30
2018 ES 59 41 22

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 23 77 30
2018 ES 45 55 22

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 50 50 28
2019 ES 53 47 30
2019 ES-04 55 45 11
2018 ES 68 32 22

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 25 75 28
2019 ES 20 80 30

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 28
2018 ES 0 100 22

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 22

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 23 77 22

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 23 77 30

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 29 71 28
2019 ES 27 73 30
2018 ES 23 77 22

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 41 59 22

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 23 77 22

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 50 50 22

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 22

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 68 32 22

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 23 13 11 4 5 33 10 64 16 289
2020 ES-02 25 13 8 0 0 38 17 82 0 24
2020 ES-03 29 20 10 6 0 27 8 76 9 51
2020 ES-04 25 12 16 5 3 31 8 61 13 102
2020 ES-05 15 15 10 5 8 36 11 57 24 88
2020 ES-06 25 6 6 0 25 19 19 50 40 16
2019 ES 17 11 15 5 10 31 11 49 25 260
2019 ES-02 3 23 23 0 6 31 14 47 11 35
2019 ES-03 33 5 10 3 8 26 15 65 17 39
2019 ES-04 19 12 9 5 9 34 12 58 26 93
2019 ES-05 11 11 19 7 14 30 9 36 33 74
2019 ES-06 23 0 15 8 15 38 0 38 38 13
2018 ES 13 13 20 7 5 35 9 45 20 243
2018 ES-02 10 25 5 0 0 50 10 88 0 20
2018 ES-03 16 9 18 11 5 36 5 42 27 44
2018 ES-04 18 13 17 5 3 33 10 55 14 87
2018 ES-05 5 14 24 10 8 31 8 31 31 59
2018 ES-06 5 5 38 5 5 38 5 17 17 21
2017 ES 12 12 18 8 4 37 8 45 22 212
2017 ES-02 14 14 14 0 0 57 0 67 0 28
2017 ES-03 11 14 22 17 0 33 3 39 26 36
2017 ES-04 17 14 13 8 3 35 9 57 19 76
2017 ES-05 4 4 15 9 13 37 17 19 48 46
2017 ES-06 14 19 38 0 5 19 5 43 6 21
2014 ES 12 15 20 3 10 30 10 46 21 165
2014 ES-03 12 4 24 0 8 36 16 33 17 25
2014 ES-04 15 19 18 5 6 28 10 54 18 62
2014 ES-05 7 15 22 4 20 24 9 32 35 46
2014 ES-06 10 10 20 0 0 50 10 50 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 39 27 13 3 5 10 2 76 10 287
2020 ES-02 54 25 17 0 0 4 0 83 0 24
2020 ES-03 47 27 10 2 2 10 2 84 4 51
2020 ES-04 41 28 9 4 4 13 2 80 9 101
2020 ES-05 29 28 20 5 7 10 2 64 13 87
2020 ES-06 50 13 6 6 19 0 6 67 27 16
2019 ES 36 30 14 3 6 11 2 74 10 261
2019 ES-02 28 39 14 3 3 6 8 77 6 36
2019 ES-03 44 26 10 0 5 13 3 82 6 39
2019 ES-04 44 26 13 1 5 11 0 78 7 93
2019 ES-05 23 34 15 7 8 12 0 66 17 73
2019 ES-06 38 23 23 8 0 8 0 67 8 13
2018 ES 26 38 14 7 3 12 0 73 11 243
2018 ES-02 35 45 5 0 0 15 0 94 0 20
2018 ES-03 23 32 20 7 2 14 2 65 11 44
2018 ES-04 32 37 13 5 2 11 0 78 8 87
2018 ES-05 15 39 17 12 7 10 0 60 21 59
2018 ES-06 19 38 10 10 0 24 0 75 13 21
2017 ES 25 32 17 7 3 15 1 68 12 212
2017 ES-02 36 32 11 0 0 21 0 86 0 28
2017 ES-03 28 25 19 14 0 11 3 61 16 36
2017 ES-04 26 33 18 8 1 12 1 68 11 76
2017 ES-05 15 31 13 6 11 22 2 60 23 46
2017 ES-06 28 38 24 0 5 5 0 70 5 21
2014 ES 31 31 18 4 5 9 1 70 10 165
2014 ES-03 24 32 24 4 0 12 4 67 5 25
2014 ES-04 34 32 13 8 2 11 0 75 11 62
2014 ES-05 17 35 26 2 13 7 0 56 16 46
2014 ES-06 50 40 10 0 0 0 0 90 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 5 95 287
2020 ES-04 7 93 102
2019 ES 9 91 262
2019 ES-02 0 100 36
2019 ES-04 9 91 93
2019 ES-05 11 89 74
2018 ES 5 95 244
2018 ES-02 0 100 20
2018 ES-04 7 93 88
2018 ES-06 0 100 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 100 0 14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14
2019 ES 0 100 24

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14
2019 ES 0 100 24
2018 ES 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14
2018 ES 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 43 57 14
2019 ES 26 74 23
2018 ES 55 45 11

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 43 57 14
2018 ES 45 55 11

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 22 78 23

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 35 65 23

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 35 65 23

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 0 100 23
2018 ES 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14
2018 ES 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14
2019 ES 0 100 23
2018 ES 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14
2019 ES 0 100 23
2018 ES 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 26 74 23

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 26 74 23

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ES 0 100 23
2018 ES 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 0 100 14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 57 43 14
2019 ES 57 43 23
2018 ES 45 55 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 50 50 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 22 13 12 3 3 37 9 66 11 289
2020 ES-02 17 13 8 0 0 46 17 78 0 24
2020 ES-03 35 14 8 6 0 35 2 78 9 51
2020 ES-04 23 17 11 3 4 36 7 69 12 102
2020 ES-05 15 13 20 2 2 38 10 52 9 88
2020 ES-06 25 6 0 0 13 31 25 71 29 16
2019 ES 17 12 17 5 5 35 9 52 17 262
2019 ES-02 6 17 25 0 3 39 11 44 6 36
2019 ES-03 31 8 15 0 3 36 8 68 5 39
2019 ES-04 19 12 9 9 4 35 12 59 24 93
2019 ES-05 14 11 24 4 7 32 8 41 18 74
2019 ES-06 8 23 15 15 0 38 0 50 25 13
2018 ES 13 14 19 5 2 38 8 51 14 245
2018 ES-02 10 30 0 0 0 55 5 100 0 20
2018 ES-03 20 9 14 9 5 36 7 52 24 44
2018 ES-04 18 13 17 3 2 38 9 57 11 88
2018 ES-05 5 14 25 5 3 39 8 35 16 59
2018 ES-06 9 14 36 0 0 36 5 38 0 22
2017 ES 16 9 18 3 3 44 7 51 12 212
2017 ES-02 25 11 7 0 4 46 7 77 8 28
2017 ES-03 14 11 22 6 3 39 6 45 15 36
2017 ES-04 20 12 16 3 1 40 9 62 8 76
2017 ES-05 4 6 15 2 9 55 9 29 29 46
2017 ES-06 19 5 38 5 0 33 0 35 7 21
2014 ES 13 13 18 5 4 36 10 50 17 165
2014 ES-03 8 8 16 8 8 32 20 33 33 25
2014 ES-04 16 15 17 3 6 36 6 53 17 62
2014 ES-05 9 15 24 4 0 37 11 46 8 46
2014 ES-06 0 20 10 0 0 60 10 67 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 39 27 12 4 3 12 2 77 8 289
2020 ES-02 50 17 21 0 0 13 0 76 0 24
2020 ES-03 47 29 2 2 2 18 0 93 5 51
2020 ES-04 42 24 12 5 3 13 2 77 9 102
2020 ES-05 26 36 19 6 1 9 2 71 8 88
2020 ES-06 56 0 0 0 19 13 13 75 25 16
2019 ES 34 32 13 2 5 13 2 77 8 262
2019 ES-02 22 42 14 0 3 14 6 79 3 36
2019 ES-03 44 21 10 0 3 21 3 83 3 39
2019 ES-04 38 30 12 2 5 12 1 78 9 93
2019 ES-05 27 42 12 1 5 12 0 78 8 74
2019 ES-06 38 15 23 23 0 0 0 54 23 13
2018 ES 29 33 16 4 2 15 1 73 7 245
2018 ES-02 35 45 5 0 0 15 0 94 0 20
2018 ES-03 32 25 11 7 5 18 2 71 14 44
2018 ES-04 33 34 17 2 2 10 1 76 5 88
2018 ES-05 19 32 22 5 0 22 0 65 7 59
2018 ES-06 27 36 14 5 0 18 0 78 6 22
2017 ES 26 31 17 3 3 18 1 71 8 212
2017 ES-02 46 21 7 0 4 18 4 86 5 28
2017 ES-03 28 28 25 6 0 11 3 65 6 36
2017 ES-04 25 28 21 4 1 20 1 67 7 76
2017 ES-05 13 39 15 2 9 22 0 67 14 46
2017 ES-06 33 33 15 0 5 14 0 77 6 21
2014 ES 33 29 18 4 3 13 1 71 8 165
2014 ES-03 24 24 24 8 4 16 0 57 14 25
2014 ES-04 36 26 16 3 5 15 0 72 9 62
2014 ES-05 28 35 20 2 0 15 0 74 3 46
2014 ES-06 30 60 10 0 0 0 0 90 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 8 92 286
2020 ES-02 0 100 24
2020 ES-03 8 92 49
2020 ES-04 11 89 102
2020 ES-05 7 93 88
2020 ES-06 6 94 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 9 91 286
2020 ES-02 17 83 24
2020 ES-03 14 86 49
2020 ES-04 7 93 102
2020 ES-05 7 93 88
2020 ES-06 6 94 16
2019 ES 17 83 261
2019 ES-02 22 78 36
2019 ES-03 8 92 38
2019 ES-04 16 84 93
2019 ES-05 23 77 74
2019 ES-06 15 85 13
2017 ES 15 85 212
2017 ES-03 14 86 36
2017 ES-04 17 83 76
2017 ES-05 11 89 46
2017 ES-06 24 76 21
2014 ES 13 87 165
2014 ES-04 18 82 62
2014 ES-06 0 100 10

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 64 36 25

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 80 20 25
2019 ES 73 27 44
2019 ES-04 71 29 14
2019 ES-05 65 35 17
2017 ES 74 26 31
2017 ES-04 77 23 13
2014 ES 86 14 21
2014 ES-04 91 9 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 25 65 10 0 0 0 0 90 0 20
2019 ES 34 34 6 19 0 6 0 73 20 32
2019 ES-04 0 70 10 20 0 0 0 70 20 10
2019 ES-05 45 18 9 27 0 0 0 64 27 11
2017 ES 39 52 4 0 0 4 0 95 0 23
2017 ES-04 40 50 10 0 0 0 0 90 0 10
2014 ES 50 22 11 17 0 0 0 72 17 18
2014 ES-04 30 30 20 20 0 0 0 60 20 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 53 28 9 2 1 2 4 87 4 289
2020 ES-02 67 25 0 4 0 0 4 96 4 24
2020 ES-03 57 25 10 2 0 6 0 88 2 51
2020 ES-04 61 28 6 0 1 1 3 93 1 102
2020 ES-05 39 31 15 5 1 2 8 77 6 88
2020 ES-06 56 25 6 0 13 0 0 81 13 16
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 36 32 17 7 3 5 0 71 11 288
2020 ES-02 42 13 33 4 4 4 0 57 9 24
2020 ES-03 38 34 14 10 2 2 0 73 12 50
2020 ES-04 38 29 18 6 3 6 0 72 9 102
2020 ES-05 28 39 16 10 2 5 0 70 13 88
2020 ES-06 44 25 19 0 13 0 0 69 13 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 39 10 6 2 1 0 82 8 288
2020 ES-02 58 17 8 8 8 0 0 75 17 24
2020 ES-03 41 45 12 0 2 0 0 86 2 51
2020 ES-04 48 36 11 4 0 2 0 85 4 101
2020 ES-05 30 45 11 11 2 0 0 75 14 88
2020 ES-06 63 25 0 6 6 0 0 88 13 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 42 35 13 5 4 1 0 78 9 286
2020 ES-02 61 9 22 4 4 0 0 70 9 23
2020 ES-03 41 43 10 2 4 0 0 84 6 51
2020 ES-04 46 34 14 4 1 2 0 81 5 101
2020 ES-05 31 41 13 9 6 0 0 72 15 87
2020 ES-06 63 25 0 0 13 0 0 88 13 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 39 39 12 6 2 2 1 80 8 288
2020 ES-02 63 8 8 13 4 0 4 74 17 24
2020 ES-03 35 45 14 4 2 0 0 80 6 51
2020 ES-04 42 38 12 5 0 3 1 82 5 101
2020 ES-05 26 50 11 8 3 1 0 77 11 88
2020 ES-06 75 13 6 0 6 0 0 88 6 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 53 32 9 3 1 2 0 86 4 287
2020 ES-02 75 13 4 8 0 0 0 88 8 24
2020 ES-03 47 39 10 2 0 2 0 88 2 51
2020 ES-04 56 32 7 1 1 3 0 91 2 100
2020 ES-05 43 38 13 6 0 1 0 82 6 88
2020 ES-06 75 0 13 6 6 0 0 75 13 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 75 14 4 1 0 5 1 94 1 287
2020 ES-02 92 0 0 0 4 4 0 96 4 24
2020 ES-03 78 16 2 0 0 4 0 98 0 51
2020 ES-04 75 14 4 1 0 4 2 95 1 101
2020 ES-05 67 20 7 1 0 6 0 91 1 87
2020 ES-06 88 6 0 0 0 6 0 100 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 51 27 10 6 1 3 1 81 8 286
2020 ES-02 63 13 8 13 4 0 0 75 17 24
2020 ES-03 47 43 4 4 0 2 0 92 4 49
2020 ES-04 52 24 14 4 1 5 1 80 5 102
2020 ES-05 45 32 11 9 1 1 0 78 10 88
2020 ES-06 73 7 7 7 7 0 0 80 13 15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 51 32 8 6 1 1 1 84 7 286
2020 ES-02 58 33 0 8 0 0 0 92 8 24
2020 ES-03 56 30 8 2 0 4 0 90 2 50
2020 ES-04 55 25 12 4 1 1 2 83 5 101
2020 ES-05 38 44 8 10 0 0 0 82 10 88
2020 ES-06 67 20 0 7 7 0 0 87 13 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 56 30 7 2 2 2 1 89 4 287
2020 ES-02 61 26 4 4 0 4 0 91 5 23
2020 ES-03 62 30 4 0 2 2 0 94 2 50
2020 ES-04 59 27 8 2 1 2 1 89 3 102
2020 ES-05 47 38 10 2 2 1 0 85 5 88
2020 ES-06 69 19 0 6 6 0 0 88 13 16

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 38 36 15 6 2 3 0 76 8 289
2020 ES-02 42 25 17 13 4 0 0 67 17 24
2020 ES-03 39 33 22 4 0 2 0 74 4 51
2020 ES-04 40 34 17 3 1 4 1 78 4 102
2020 ES-05 30 47 11 8 2 2 0 78 10 88
2020 ES-06 50 19 6 13 13 0 0 69 25 16
2019 ES 26 48 12 8 3 2 0 76 12 262
2019 ES-02 25 39 22 6 3 3 3 68 9 36
2019 ES-03 21 59 8 5 5 3 0 82 11 39
2019 ES-04 29 51 8 6 3 3 0 82 10 93
2019 ES-05 22 46 14 14 4 1 0 68 18 74
2019 ES-06 31 46 8 15 0 0 0 77 15 13
2018 ES 28 41 13 9 5 5 0 72 15 243
2018 ES-02 25 35 15 10 5 10 0 67 17 20
2018 ES-03 23 55 2 9 2 9 0 85 13 44
2018 ES-04 32 41 16 7 3 1 0 74 10 88
2018 ES-05 22 33 14 17 9 5 0 58 27 58
2018 ES-06 33 43 14 5 0 5 0 80 5 21
2017 ES 30 46 9 8 4 2 0 78 12 212
2017 ES-02 32 46 11 4 4 4 0 81 7 28
2017 ES-03 19 47 6 17 6 3 3 71 23 36
2017 ES-04 35 41 13 7 1 3 0 78 8 76
2017 ES-05 24 54 6 6 6 2 0 80 13 46
2017 ES-06 29 47 10 5 10 0 0 76 15 21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 39 30 12 14 3 2 0 70 17 288
2020 ES-02 54 25 8 8 4 0 0 79 13 24
2020 ES-03 37 29 18 14 0 2 0 68 14 51
2020 ES-04 41 35 10 9 2 4 0 78 11 101
2020 ES-05 32 31 13 20 3 1 0 63 24 88
2020 ES-06 56 6 6 19 13 0 0 63 31 16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 51 32 10 3 1 3 0 86 4 288
2020 ES-02 79 17 0 0 4 0 0 96 4 24
2020 ES-03 51 33 10 2 0 4 0 88 2 51
2020 ES-04 55 28 13 0 1 2 1 86 1 101
2020 ES-05 38 45 9 6 0 2 0 85 6 88
2020 ES-06 63 6 6 13 13 0 0 69 25 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 36 37 10 6 6 4 0 77 12 289
2020 ES-02 58 29 4 0 4 4 0 91 4 24
2020 ES-03 35 39 4 8 6 8 0 81 15 51
2020 ES-04 37 36 16 2 3 5 1 78 5 102
2020 ES-05 26 44 9 13 6 2 0 72 19 88
2020 ES-06 50 19 6 6 19 0 0 69 25 16
2019 ES 29 37 15 9 7 3 0 69 16 262
2019 ES-02 36 33 11 8 3 6 3 76 12 36
2019 ES-03 26 44 15 5 8 3 0 71 13 39
2019 ES-04 34 33 15 9 4 4 0 71 13 93
2019 ES-05 23 41 14 9 12 1 0 64 22 74
2019 ES-06 8 46 31 15 0 0 0 54 15 13
2018 ES 30 35 17 9 5 4 0 67 15 245
2018 ES-02 20 35 25 0 5 15 0 65 6 20
2018 ES-03 30 34 16 11 5 5 0 67 17 44
2018 ES-04 30 39 18 8 2 3 0 71 11 88
2018 ES-05 27 31 15 12 14 2 0 59 26 59
2018 ES-06 32 36 18 9 0 5 0 71 10 22
2017 ES 26 42 15 11 5 1 0 69 16 212
2017 ES-02 36 43 18 0 4 0 0 79 4 28
2017 ES-03 20 39 14 22 3 0 3 60 26 36
2017 ES-04 30 43 12 11 1 3 0 76 12 76
2017 ES-05 22 28 22 15 11 2 0 51 27 46
2017 ES-06 14 62 10 5 10 0 0 76 15 21

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 44 25 13 9 8 0 1 70 17 289
2020 ES-02 50 17 13 13 4 0 4 70 17 24
2020 ES-03 41 25 8 16 10 0 0 67 25 51
2020 ES-04 41 31 14 4 8 0 2 74 12 102
2020 ES-05 43 20 18 9 8 1 0 64 17 88
2020 ES-06 63 19 0 13 6 0 0 81 19 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 47 32 12 6 3 0 1 79 9 289
2020 ES-02 54 17 8 21 0 0 0 71 21 24
2020 ES-03 37 33 14 8 6 0 2 72 14 51
2020 ES-04 46 36 11 4 2 0 1 83 6 102
2020 ES-05 48 32 14 2 3 0 1 80 6 88
2020 ES-06 56 25 6 6 6 0 0 81 13 16
2019 ES 36 33 17 5 7 0 1 70 12 261
2019 ES-02 47 22 14 8 6 0 3 71 14 36
2019 ES-03 41 31 15 3 5 3 3 76 8 39
2019 ES-04 32 40 14 6 6 0 1 73 13 93
2019 ES-05 26 36 23 3 12 0 0 62 15 73
2019 ES-06 46 15 31 8 0 0 0 62 8 13
2018 ES 30 32 17 9 10 1 1 64 19 244
2018 ES-02 35 25 10 15 15 0 0 60 30 20
2018 ES-03 32 34 14 5 11 2 2 69 17 44
2018 ES-04 31 32 22 5 9 0 1 64 14 87
2018 ES-05 19 44 10 10 14 2 2 65 25 59
2018 ES-06 45 14 27 9 5 0 0 59 14 22
2017 ES 33 29 17 9 9 0 3 64 19 212
2017 ES-02 32 36 7 7 14 0 4 70 22 28
2017 ES-03 31 25 19 11 8 0 6 59 21 36
2017 ES-04 34 24 18 11 11 0 3 59 22 76
2017 ES-05 26 37 17 9 9 0 2 65 18 46
2017 ES-06 38 28 24 5 5 0 0 66 10 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 25 27 27 15 6 0 1 52 21 289
2020 ES-02 42 17 29 13 0 0 0 58 13 24
2020 ES-03 27 31 18 16 8 0 0 59 24 51
2020 ES-04 25 29 26 12 5 0 2 56 17 102
2020 ES-05 17 26 30 19 8 0 0 43 27 88
2020 ES-06 13 19 44 13 13 0 0 31 25 16
2019 ES 23 36 27 8 4 0 1 60 13 260
2019 ES-02 19 47 14 6 6 0 8 73 12 36
2019 ES-03 38 28 21 8 3 3 0 68 11 39
2019 ES-04 25 33 30 9 3 0 0 58 12 92
2019 ES-05 16 33 34 11 5 0 0 49 16 73
2019 ES-06 8 62 23 8 0 0 0 69 8 13
2018 ES 17 33 27 14 6 1 1 51 21 243
2018 ES-02 15 55 30 0 0 0 0 70 0 20
2018 ES-03 20 30 32 9 5 5 0 52 14 44
2018 ES-04 14 33 28 18 7 0 0 47 25 87
2018 ES-05 12 29 29 19 7 2 3 43 27 59
2018 ES-06 27 36 9 18 9 0 0 64 27 22
2017 ES 23 36 25 13 2 0 0 60 15 212
2017 ES-02 29 36 25 11 0 0 0 64 11 28
2017 ES-03 31 36 17 11 0 3 3 71 12 36
2017 ES-04 18 43 28 8 3 0 0 62 11 76
2017 ES-05 24 22 26 26 2 0 0 46 28 46
2017 ES-06 14 48 24 10 5 0 0 62 14 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 31 31 23 9 5 0 1 62 14 287
2020 ES-02 48 30 9 13 0 0 0 78 13 23
2020 ES-03 35 25 29 8 2 0 0 61 10 51
2020 ES-04 31 31 19 9 7 0 3 65 16 102
2020 ES-05 22 33 31 9 6 0 0 55 15 88
2020 ES-06 20 47 20 13 0 0 0 67 13 15
2019 ES 33 37 16 9 4 0 1 70 13 261
2019 ES-02 36 39 11 6 0 0 8 82 6 36
2019 ES-03 44 33 10 8 3 3 0 79 11 39
2019 ES-04 30 40 19 4 6 0 0 70 11 93
2019 ES-05 23 37 18 16 5 0 0 60 22 73
2019 ES-06 38 23 23 15 0 0 0 62 15 13
2018 ES 25 31 24 14 4 2 1 57 18 242
2018 ES-02 15 50 30 5 0 0 0 65 5 20
2018 ES-03 27 39 9 18 0 7 0 71 20 44
2018 ES-04 24 27 30 14 5 0 0 51 19 86
2018 ES-05 21 29 28 12 5 2 3 53 18 58
2018 ES-06 27 32 18 14 9 0 0 59 23 22
2017 ES 35 29 23 9 3 0 1 65 12 212
2017 ES-02 43 32 14 4 0 0 7 81 4 28
2017 ES-03 36 33 25 3 0 0 3 72 3 36
2017 ES-04 34 26 25 11 4 0 0 60 14 76
2017 ES-05 37 17 28 13 4 0 0 54 17 46
2017 ES-06 19 52 14 10 5 0 0 71 15 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 35 23 20 15 6 1 1 59 21 287
2020 ES-02 54 17 4 25 0 0 0 71 25 24
2020 ES-03 38 26 20 12 2 2 0 65 14 50
2020 ES-04 35 27 20 11 5 0 2 64 16 102
2020 ES-05 30 17 24 17 10 1 0 48 28 87
2020 ES-06 19 25 25 13 19 0 0 44 31 16
2019 ES 28 33 22 11 5 1 1 62 16 257
2019 ES-02 31 49 6 9 3 0 3 82 12 35
2019 ES-03 42 32 8 11 3 3 3 78 14 38
2019 ES-04 29 29 28 8 4 1 1 59 12 93
2019 ES-05 15 32 30 13 10 0 0 48 23 71
2019 ES-06 15 15 38 31 0 0 0 31 31 13
2018 ES 26 26 26 14 5 2 2 53 20 243
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 30 18 23 11 7 9 2 54 21 44
2018 ES-04 24 31 24 12 7 0 1 56 19 86
2018 ES-05 17 17 32 24 5 2 3 36 30 59
2018 ES-06 41 23 18 14 5 0 0 64 18 22
2017 ES 31 27 23 11 4 1 3 60 16 212
2017 ES-02 36 36 11 11 0 0 7 77 12 28
2017 ES-03 36 25 17 11 3 6 3 67 15 36
2017 ES-04 38 21 26 8 5 0 1 60 13 76
2017 ES-05 13 35 28 17 6 0 0 48 24 46
2017 ES-06 29 29 19 15 5 0 5 60 20 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 50 23 14 7 2 0 2 75 10 287
2020 ES-02 65 30 4 0 0 0 0 96 0 23
2020 ES-03 55 14 16 14 0 0 2 70 14 51
2020 ES-04 50 23 14 7 4 0 3 74 11 101
2020 ES-05 45 27 15 7 3 0 2 74 10 88
2020 ES-06 44 19 31 6 0 0 0 63 6 16
2019 ES 62 21 7 4 2 0 4 86 6 260
2019 ES-02 56 22 6 3 3 0 11 88 6 36
2019 ES-03 74 13 0 3 3 3 5 94 6 39
2019 ES-04 65 20 6 4 1 0 3 88 6 93
2019 ES-05 51 28 11 6 3 0 1 80 8 72
2019 ES-06 69 8 23 0 0 0 0 77 0 13
2018 ES 58 22 10 3 2 1 5 84 5 244
2018 ES-02 80 10 5 0 0 0 5 95 0 20
2018 ES-03 61 25 9 0 0 2 2 90 0 44
2018 ES-04 57 20 10 2 3 0 7 83 6 87
2018 ES-05 49 25 14 5 2 2 3 79 7 59
2018 ES-06 50 27 9 14 0 0 0 77 14 22
2017 ES 57 22 8 2 1 0 9 87 4 212
2017 ES-02 46 29 7 0 0 0 18 91 0 28
2017 ES-03 61 22 0 3 0 0 14 97 3 36
2017 ES-04 65 18 3 3 3 1 8 91 6 76
2017 ES-05 50 22 20 2 0 0 6 77 2 46
2017 ES-06 43 29 19 5 0 0 5 75 5 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 28 27 24 12 9 0 1 55 21 289
2020 ES-02 42 21 17 13 8 0 0 63 21 24
2020 ES-03 25 16 29 14 12 2 2 43 27 51
2020 ES-04 27 30 29 8 4 0 1 58 12 102
2020 ES-05 24 31 18 17 10 0 0 55 27 88
2020 ES-06 25 38 13 6 19 0 0 63 25 16
2019 ES 41 30 16 8 4 0 0 71 12 261
2019 ES-02 39 33 22 0 6 0 0 72 6 36
2019 ES-03 59 15 10 8 5 3 0 76 13 39
2019 ES-04 43 33 13 9 2 0 0 76 11 93
2019 ES-05 29 34 18 12 5 0 1 64 18 73
2019 ES-06 23 15 46 8 8 0 0 38 15 13
2018 ES 37 29 19 8 6 1 1 67 14 242
2018 ES-02 45 35 10 10 0 0 0 80 10 20
2018 ES-03 47 37 9 2 2 2 0 86 5 43
2018 ES-04 38 24 17 10 9 0 0 63 20 86
2018 ES-05 27 25 25 12 5 2 3 55 18 59
2018 ES-06 27 36 27 0 9 0 0 64 9 22
2017 ES 37 29 19 13 1 0 0 67 14 208
2017 ES-02 46 18 21 11 4 0 0 64 14 28
2017 ES-03 37 35 11 14 0 0 3 74 15 35
2017 ES-04 38 30 19 11 1 0 0 68 12 73
2017 ES-05 33 30 17 17 2 0 0 63 19 46
2017 ES-06 24 33 29 14 0 0 0 57 14 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 30 27 18 9 10 0 6 61 21 288
2020 ES-02 29 17 21 13 8 0 13 52 24 24
2020 ES-03 40 18 6 16 10 0 10 64 29 50
2020 ES-04 29 33 22 4 7 0 5 66 11 102
2020 ES-05 25 26 20 13 13 0 3 53 26 88
2020 ES-06 13 44 13 6 25 0 0 56 31 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 35 34 19 6 2 2 2 72 9 289
2020 ES-02 50 33 17 0 0 0 0 83 0 24
2020 ES-03 37 25 27 4 0 2 4 67 4 51
2020 ES-04 39 31 17 6 1 4 2 75 7 102
2020 ES-05 24 45 17 8 5 0 1 70 13 88
2020 ES-06 38 25 25 6 6 0 0 63 13 16
2019 ES 31 31 25 7 3 2 1 64 11 261
2019 ES-02 39 31 19 8 0 0 3 71 9 36
2019 ES-03 33 38 13 8 0 8 0 78 8 39
2019 ES-04 27 32 27 8 4 1 1 60 12 93
2019 ES-05 29 27 30 7 5 0 1 57 13 73
2019 ES-06 31 31 31 8 0 0 0 62 8 13
2018 ES 23 38 19 11 6 2 1 63 18 245
2018 ES-02 35 35 10 20 0 0 0 70 20 20
2018 ES-03 30 34 11 9 5 7 5 72 15 44
2018 ES-04 22 43 19 11 5 0 0 65 16 88
2018 ES-05 14 37 25 10 12 2 0 52 22 59
2018 ES-06 32 32 18 14 5 0 0 64 18 22
2017 ES 30 29 26 8 5 0 1 61 13 207
2017 ES-02 32 21 32 7 0 4 4 58 8 28
2017 ES-03 32 26 28 6 3 0 6 61 9 35
2017 ES-04 25 30 29 8 8 0 0 55 17 73
2017 ES-05 31 31 20 9 9 0 0 62 18 45
2017 ES-06 38 43 10 10 0 0 0 81 10 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 30 32 22 10 4 1 1 64 14 288
2020 ES-02 46 29 13 8 0 0 4 78 9 24
2020 ES-03 40 24 22 8 4 2 0 65 12 50
2020 ES-04 30 33 24 7 3 2 1 66 10 102
2020 ES-05 18 36 26 13 7 0 0 55 19 88
2020 ES-06 38 31 6 19 6 0 0 69 25 16
2019 ES 26 35 25 7 5 1 1 63 13 261
2019 ES-02 33 44 11 6 3 0 3 80 9 36
2019 ES-03 36 26 28 5 3 3 0 63 8 39
2019 ES-04 22 42 26 6 3 1 0 64 10 93
2019 ES-05 22 27 29 8 11 0 3 51 20 73
2019 ES-06 15 38 31 8 8 0 0 54 15 13
2018 ES 22 32 28 10 6 1 0 55 16 244
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 27 34 16 7 9 5 2 66 17 44
2018 ES-04 23 31 32 10 3 0 0 54 14 87
2018 ES-05 15 32 27 15 8 2 0 48 24 59
2018 ES-06 23 18 36 14 9 0 0 41 23 22
2017 ES 25 36 19 14 4 0 1 62 19 208
2017 ES-02 25 43 18 7 4 0 4 70 11 28
2017 ES-03 29 23 23 23 0 0 3 53 23 35
2017 ES-04 21 40 22 12 5 0 0 60 18 73
2017 ES-05 24 37 11 22 6 0 0 61 28 46
2017 ES-06 29 43 19 5 5 0 0 71 10 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 33 32 19 10 3 2 1 67 14 288
2020 ES-02 33 42 13 13 0 0 0 75 13 24
2020 ES-03 33 27 24 14 2 0 0 61 16 51
2020 ES-04 38 33 13 7 2 4 3 77 9 102
2020 ES-05 25 35 23 9 7 1 0 61 16 88
2020 ES-06 44 13 19 13 6 6 0 60 20 16
2019 ES 26 30 25 10 7 1 0 57 17 261
2019 ES-02 19 36 33 8 3 0 0 56 11 36
2019 ES-03 31 31 23 8 3 5 0 65 11 39
2019 ES-04 29 30 23 8 10 0 1 60 17 93
2019 ES-05 23 27 27 14 8 0 0 51 22 73
2019 ES-06 23 31 31 8 8 0 0 54 15 13
2018 ES 22 32 21 16 6 2 2 56 22 245
2018 ES-02 15 55 20 10 0 0 0 70 10 20
2018 ES-03 30 30 11 9 9 7 5 67 21 44
2018 ES-04 19 34 23 16 6 0 2 55 22 88
2018 ES-05 17 24 25 24 7 2 2 42 32 59
2018 ES-06 41 27 18 9 5 0 0 68 14 22
2017 ES 27 35 16 16 4 0 1 62 21 207
2017 ES-02 25 32 21 14 4 0 4 59 19 28
2017 ES-03 32 26 23 14 3 0 3 59 18 35
2017 ES-04 25 40 12 18 6 0 0 64 23 73
2017 ES-05 15 41 15 22 4 0 2 58 27 46
2017 ES-06 55 20 10 10 5 0 0 75 15 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 51 26 11 5 4 1 1 79 9 288
2020 ES-02 67 29 0 0 0 4 0 100 0 24
2020 ES-03 55 22 12 8 4 0 0 76 12 51
2020 ES-04 50 28 11 3 4 2 3 81 7 101
2020 ES-05 50 25 16 6 3 0 0 75 9 88
2020 ES-06 38 31 6 19 6 0 0 69 25 16
2019 ES 45 30 10 7 6 0 2 76 13 258
2019 ES-02 46 23 11 6 9 0 6 73 15 35
2019 ES-03 49 33 8 3 5 3 0 84 8 39
2019 ES-04 47 34 5 8 5 0 1 81 13 92
2019 ES-05 44 25 17 7 6 0 1 70 13 72
2019 ES-06 23 38 23 15 0 0 0 62 15 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 33 30 19 11 6 1 0 63 17 289
2020 ES-02 38 17 29 13 4 0 0 54 17 24
2020 ES-03 29 33 16 16 6 0 0 63 22 51
2020 ES-04 34 32 18 8 5 2 1 69 13 102
2020 ES-05 28 34 19 13 6 0 0 63 18 88
2020 ES-06 50 6 19 19 6 0 0 56 25 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 33 35 16 10 4 2 0 70 14 287
2020 ES-02 42 21 25 8 0 4 0 65 9 24
2020 ES-03 35 27 18 14 4 2 0 63 19 49
2020 ES-04 28 43 16 7 4 2 0 73 11 102
2020 ES-05 32 38 14 11 6 0 0 69 17 88
2020 ES-06 50 19 19 6 6 0 0 69 13 16
2019 ES 40 33 15 8 3 0 1 74 11 260
2019 ES-02 42 36 14 0 3 0 6 82 3 36
2019 ES-03 44 26 10 13 5 3 0 71 18 39
2019 ES-04 45 34 14 5 1 0 0 80 6 93
2019 ES-05 30 33 21 12 4 0 0 63 16 73
2019 ES-06 46 31 15 8 0 0 0 77 8 13
2018 ES 29 36 19 8 5 1 1 67 14 243
2018 ES-02 25 40 25 10 0 0 0 65 10 20
2018 ES-03 23 47 16 0 7 5 2 75 8 43
2018 ES-04 34 34 22 9 1 0 0 68 10 88
2018 ES-05 27 31 15 15 7 2 3 61 23 59
2018 ES-06 29 38 10 5 19 0 0 67 24 21
2017 ES 34 36 17 9 2 0 1 72 11 205
2017 ES-02 41 41 15 4 0 0 0 81 4 27
2017 ES-03 26 43 20 6 0 0 6 73 6 35
2017 ES-04 37 30 15 15 1 1 0 68 17 73
2017 ES-05 31 38 13 11 4 0 2 71 16 45
2017 ES-06 40 30 25 0 5 0 0 70 5 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 46 26 17 5 5 0 1 74 9 287
2020 ES-02 43 13 22 9 13 0 0 57 22 23
2020 ES-03 38 24 22 8 4 0 4 65 13 50
2020 ES-04 53 27 15 2 3 0 0 80 5 102
2020 ES-05 41 34 17 3 3 0 1 76 7 88
2020 ES-06 56 13 13 13 6 0 0 69 19 16
2019 ES 55 24 13 2 3 0 2 81 6 261
2019 ES-02 72 14 8 0 0 0 6 91 0 36
2019 ES-03 51 21 13 3 5 3 5 78 8 39
2019 ES-04 57 24 15 1 2 0 1 82 3 93
2019 ES-05 49 25 14 5 7 0 0 74 12 73
2019 ES-06 38 54 8 0 0 0 0 92 0 13
2018 ES 51 22 16 5 2 1 2 76 8 245
2018 ES-02 50 30 5 5 0 5 5 89 6 20
2018 ES-03 61 16 16 0 0 2 5 83 0 44
2018 ES-04 51 24 13 8 3 0 1 76 11 88
2018 ES-05 41 19 25 7 5 2 2 61 12 59
2018 ES-06 59 18 18 5 0 0 0 77 5 22
2017 ES 51 25 14 5 2 0 3 78 7 211
2017 ES-02 54 25 11 0 4 0 7 85 4 28
2017 ES-03 50 17 22 6 3 0 3 69 9 36
2017 ES-04 49 28 13 7 1 0 3 78 8 76
2017 ES-05 54 27 7 4 4 0 4 84 9 45
2017 ES-06 52 24 19 5 0 0 0 76 5 21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 30 36 20 10 4 0 0 66 14 289
2020 ES-02 29 42 21 8 0 0 0 71 8 24
2020 ES-03 29 33 20 8 8 2 0 64 16 51
2020 ES-04 30 36 23 7 4 0 0 67 11 102
2020 ES-05 26 39 19 14 1 0 1 66 15 88
2020 ES-06 38 19 19 19 6 0 0 56 25 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 63 19 7 2 3 1 6 87 5 289
2020 ES-02 71 17 8 4 0 0 0 88 4 24
2020 ES-03 55 18 12 2 4 2 8 80 7 51
2020 ES-04 64 21 7 0 3 0 6 90 3 102
2020 ES-05 61 22 6 3 2 1 5 88 6 88
2020 ES-06 75 0 0 6 6 0 13 86 14 16
2019 ES 73 12 5 2 2 1 5 90 4 260
2019 ES-02 72 17 6 0 0 0 6 94 0 36
2019 ES-03 72 13 5 0 3 3 5 92 3 39
2019 ES-04 83 7 4 2 1 1 2 92 3 92
2019 ES-05 64 15 5 4 4 0 7 85 9 73
2019 ES-06 69 8 15 0 0 0 8 83 0 13
2018 ES 71 10 9 2 2 1 5 86 4 243
2018 ES-02 65 10 10 5 5 0 5 79 11 20
2018 ES-03 73 7 9 0 0 2 9 90 0 44
2018 ES-04 67 17 5 2 3 0 5 89 6 86
2018 ES-05 71 5 14 0 3 2 5 82 4 59
2018 ES-06 82 5 9 5 0 0 0 86 5 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 75 10 6 3 3 0 3 88 6 288
2020 ES-02 88 4 0 8 0 0 0 92 8 24
2020 ES-03 73 10 4 4 6 0 4 86 10 51
2020 ES-04 76 11 5 1 4 0 3 90 5 102
2020 ES-05 76 10 9 1 1 0 2 88 2 87
2020 ES-06 63 6 6 13 6 0 6 73 20 16
2019 ES 70 9 7 3 7 1 3 83 10 261
2019 ES-02 78 6 3 8 0 0 6 88 9 36
2019 ES-03 68 11 5 0 8 3 5 86 9 38
2019 ES-04 71 10 6 4 3 2 3 85 8 93
2019 ES-05 68 9 7 1 12 0 3 79 14 74
2019 ES-06 62 8 23 0 8 0 0 69 8 13
2018 ES 70 14 8 2 2 1 3 87 5 244
2018 ES-02 65 15 15 0 0 0 5 84 0 20
2018 ES-03 75 5 9 5 0 2 5 85 5 44
2018 ES-04 72 16 7 1 2 0 1 90 3 87
2018 ES-05 59 15 8 3 5 2 7 81 9 59
2018 ES-06 77 18 5 0 0 0 0 95 0 22
2017 ES 70 15 2 3 4 1 5 90 8 212
2017 ES-02 82 0 0 4 4 0 11 92 8 28
2017 ES-03 61 20 3 3 6 3 6 88 9 36
2017 ES-04 64 22 1 3 4 1 4 92 7 76
2017 ES-05 76 6 4 6 2 0 4 86 9 46
2017 ES-06 81 15 0 0 5 0 0 95 5 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 70 17 7 4 1 0 1 89 5 286
2020 ES-02 75 4 13 8 0 0 0 79 8 24
2020 ES-03 68 16 6 6 0 0 4 88 6 50
2020 ES-04 74 18 4 2 2 0 1 92 4 102
2020 ES-05 66 22 10 1 0 0 0 88 1 86
2020 ES-06 75 13 0 13 0 0 0 88 13 16
2019 ES 55 26 9 3 3 0 3 84 6 260
2019 ES-02 61 17 11 6 0 0 6 82 6 36
2019 ES-03 59 21 10 0 3 3 5 86 3 39
2019 ES-04 60 26 10 1 2 0 1 87 3 93
2019 ES-05 41 37 5 5 8 0 3 80 14 73
2019 ES-06 50 17 25 0 0 0 8 73 0 12
2018 ES 56 25 11 3 2 1 2 84 5 243
2018 ES-02 50 15 30 5 0 0 0 65 5 20
2018 ES-03 59 23 2 2 5 2 7 90 8 44
2018 ES-04 63 23 8 3 1 0 1 87 5 87
2018 ES-05 45 34 12 2 5 2 0 81 7 58
2018 ES-06 55 27 14 5 0 0 0 82 5 22
2017 ES 55 28 8 4 2 0 3 86 6 212
2017 ES-02 61 25 4 4 0 0 7 92 4 28
2017 ES-03 47 28 6 11 3 0 6 79 15 36
2017 ES-04 50 34 9 1 1 0 4 88 3 76
2017 ES-05 59 24 11 2 4 0 0 83 6 46
2017 ES-06 76 14 5 5 0 0 0 90 5 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 70 15 6 3 4 0 2 87 7 287
2020 ES-02 75 13 4 8 0 0 0 88 8 24
2020 ES-03 72 10 8 2 4 0 4 85 6 50
2020 ES-04 76 13 3 3 2 0 3 92 5 101
2020 ES-05 61 24 6 3 6 0 0 85 9 88
2020 ES-06 63 6 19 0 13 0 0 69 13 16
2019 ES 61 19 8 4 5 0 3 83 9 258
2019 ES-02 69 11 11 3 0 0 6 85 3 36
2019 ES-03 67 18 3 0 3 3 8 94 3 39
2019 ES-04 58 23 5 8 4 0 1 82 12 91
2019 ES-05 60 19 7 3 10 0 1 80 13 72
2019 ES-06 46 23 31 0 0 0 0 69 0 13
2018 ES 61 17 11 5 3 1 2 80 8 243
2018 ES-02 70 5 20 5 0 0 0 75 5 20
2018 ES-03 75 2 7 7 0 2 7 85 8 44
2018 ES-04 60 23 8 5 3 0 1 84 8 87
2018 ES-05 50 22 16 5 5 2 0 74 11 58
2018 ES-06 59 18 14 5 5 0 0 77 9 22
2017 ES 58 22 7 6 5 0 2 82 11 212
2017 ES-02 57 18 11 7 0 0 7 81 8 28
2017 ES-03 56 17 11 3 11 0 3 74 14 36
2017 ES-04 55 25 7 5 5 1 1 82 11 76
2017 ES-05 57 22 4 11 4 0 2 80 15 46
2017 ES-06 81 19 0 0 0 0 0 100 0 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 66 7 3 1 0 0 22 94 2 288
2020 ES-02 71 4 0 4 0 0 21 95 5 24
2020 ES-03 70 4 4 2 0 0 20 93 3 50
2020 ES-04 70 5 2 1 1 1 21 95 3 102
2020 ES-05 60 11 6 0 0 0 23 93 0 88
2020 ES-06 50 19 0 0 0 0 31 100 0 16
2019 ES 64 6 2 1 1 0 25 94 3 260
2019 ES-02 75 3 0 3 0 0 19 97 3 36
2019 ES-03 68 8 0 0 0 3 21 100 0 38
2019 ES-04 65 3 5 1 0 0 26 91 1 93
2019 ES-05 53 11 1 0 4 0 30 92 6 73
2019 ES-06 69 8 0 0 0 0 23 100 0 13
2018 ES 54 8 4 1 0 1 32 93 2 241
2018 ES-02 37 0 5 0 0 0 58 88 0 19
2018 ES-03 64 9 2 0 0 2 23 97 0 44
2018 ES-04 53 6 5 2 0 0 34 89 4 87
2018 ES-05 52 10 2 0 0 2 34 97 0 58
2018 ES-06 57 19 5 0 0 0 19 94 0 21
2017 ES 53 10 2 0 1 0 34 95 2 212
2017 ES-02 68 0 0 0 0 0 32 100 0 28
2017 ES-03 47 14 3 0 0 0 36 96 0 36
2017 ES-04 47 13 3 0 1 0 36 94 2 76
2017 ES-05 50 11 2 2 2 0 33 90 6 46
2017 ES-06 66 5 0 0 0 0 29 100 0 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 77 13 3 2 1 0 3 93 3 288
2020 ES-02 83 0 4 9 0 4 0 86 9 23
2020 ES-03 76 14 0 2 0 0 8 98 2 51
2020 ES-04 83 7 4 2 1 0 3 93 3 102
2020 ES-05 72 19 6 0 1 0 2 93 1 88
2020 ES-06 63 31 0 6 0 0 0 94 6 16
2019 ES 70 16 4 0 1 0 8 94 2 260
2019 ES-02 75 17 3 0 0 0 6 97 0 36
2019 ES-03 74 10 0 0 0 3 13 100 0 39
2019 ES-04 65 22 4 1 1 0 7 93 2 92
2019 ES-05 66 14 7 0 3 0 11 89 3 73
2019 ES-06 85 8 0 0 0 0 8 100 0 13
2018 ES 68 20 4 2 0 0 5 93 3 241
2018 ES-02 70 15 5 5 0 0 5 89 5 20
2018 ES-03 67 21 0 2 0 2 7 97 3 43
2018 ES-04 70 18 5 2 0 0 5 93 2 87
2018 ES-05 63 25 4 2 2 0 5 93 4 57
2018 ES-06 77 18 5 0 0 0 0 95 0 22
2017 ES 72 13 5 0 0 0 10 94 1 211
2017 ES-02 75 7 0 0 0 0 18 100 0 28
2017 ES-03 72 8 3 0 0 3 14 97 0 36
2017 ES-04 70 13 8 1 0 0 8 90 1 76
2017 ES-05 67 20 4 0 0 0 9 95 0 45
2017 ES-06 86 10 5 0 0 0 0 95 0 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 67 18 6 3 4 0 2 87 8 287
2020 ES-02 75 4 13 0 4 0 4 83 4 24
2020 ES-03 58 18 6 8 10 0 0 76 18 50
2020 ES-04 69 15 8 2 2 0 4 88 4 101
2020 ES-05 66 25 2 5 1 0 1 92 6 88
2020 ES-06 81 13 0 0 6 0 0 94 6 16
2019 ES 71 16 3 1 5 1 3 91 6 261
2019 ES-02 75 14 0 3 3 0 6 94 6 36
2019 ES-03 74 13 0 0 5 3 5 94 6 39
2019 ES-04 72 14 3 2 4 1 3 90 7 93
2019 ES-05 66 21 4 0 8 0 1 88 8 73
2019 ES-06 85 8 0 0 0 0 8 100 0 13
2018 ES 77 10 4 3 2 1 2 90 6 243
2018 ES-02 65 15 10 0 5 0 5 84 5 20
2018 ES-03 68 9 0 14 5 2 2 81 19 44
2018 ES-04 79 9 6 1 1 1 2 92 2 87
2018 ES-05 79 12 5 0 2 2 0 93 2 58
2018 ES-06 86 14 0 0 0 0 0 100 0 22
2017 ES 73 14 4 2 1 1 5 92 3 212
2017 ES-02 57 18 7 4 4 0 11 84 8 28
2017 ES-03 72 6 6 6 3 3 6 85 9 36
2017 ES-04 76 13 3 3 0 1 4 94 3 76
2017 ES-05 76 17 4 0 0 0 2 96 0 46
2017 ES-06 76 19 0 0 0 0 5 100 0 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 44 33 11 7 3 1 1 79 10 289
2020 ES-02 54 21 8 8 8 0 0 75 17 24
2020 ES-03 45 24 12 14 4 2 0 70 18 51
2020 ES-04 43 37 10 4 3 1 2 83 7 102
2020 ES-05 40 40 14 3 2 1 0 80 6 88
2020 ES-06 56 19 13 13 0 0 0 75 13 16
2019 ES 48 30 15 3 2 0 2 80 5 257
2019 ES-02 46 20 29 0 3 0 3 68 3 35
2019 ES-03 56 18 15 3 3 3 3 78 5 39
2019 ES-04 51 32 14 0 0 0 3 85 0 92
2019 ES-05 41 34 13 7 4 0 1 76 11 71
2019 ES-06 46 38 8 8 0 0 0 85 8 13
2018 ES 45 28 14 8 2 1 2 76 10 243
2018 ES-02 30 30 20 10 5 0 5 63 16 20
2018 ES-03 32 39 14 7 0 2 7 78 8 44
2018 ES-04 46 30 13 8 2 0 1 77 10 87
2018 ES-05 53 24 14 2 2 3 2 82 4 58
2018 ES-06 45 23 14 18 0 0 0 68 18 22
2017 ES 48 32 14 4 0 0 2 82 4 212
2017 ES-02 50 36 7 4 0 0 4 89 4 28
2017 ES-03 31 36 17 11 0 3 3 71 12 36
2017 ES-04 51 29 13 4 0 0 3 82 4 76
2017 ES-05 48 32 17 0 2 0 0 81 2 46
2017 ES-06 62 28 10 0 0 0 0 90 0 21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 30 44 18 6 3 0 0 74 8 289
2020 ES-02 38 33 17 4 8 0 0 71 13 24
2020 ES-03 24 41 22 12 2 0 0 65 14 51
2020 ES-04 34 45 14 5 2 0 0 79 7 102
2020 ES-05 28 47 20 3 1 0 0 75 5 88
2020 ES-06 25 38 19 6 13 0 0 63 19 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 15 36 35 11 2 0 0 51 13 288
2020 ES-02 25 29 38 4 4 0 0 54 8 24
2020 ES-03 14 31 39 10 4 2 0 46 14 51
2020 ES-04 17 44 30 8 1 0 0 61 9 102
2020 ES-05 10 31 40 16 2 0 0 41 18 87
2020 ES-06 6 50 19 19 6 0 0 56 25 16
2019 ES 18 43 28 7 3 0 0 62 10 262
2019 ES-02 22 50 19 6 0 3 0 74 6 36
2019 ES-03 23 41 26 5 5 0 0 64 10 39
2019 ES-04 20 45 27 5 2 0 0 66 8 93
2019 ES-05 16 36 32 9 5 0 0 53 15 74
2019 ES-06 0 46 46 8 0 0 0 46 8 13
2018 ES 14 43 32 8 2 0 0 57 10 244
2018 ES-02 10 55 35 0 0 0 0 65 0 20
2018 ES-03 16 48 27 7 2 0 0 64 9 44
2018 ES-04 15 40 34 9 1 0 0 55 10 87
2018 ES-05 10 44 29 12 3 2 0 55 16 59
2018 ES-06 14 36 36 9 5 0 0 50 14 22
2017 ES 15 40 34 8 1 0 1 55 10 212
2017 ES-02 18 46 29 7 0 0 0 64 7 28
2017 ES-03 11 33 44 8 0 0 3 46 9 36
2017 ES-04 16 43 29 9 1 0 1 60 11 76
2017 ES-05 13 35 37 11 4 0 0 48 15 46
2017 ES-06 24 38 33 5 0 0 0 62 5 21

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 8 17 40 26 9 0 1 35 25 288
2020 ES-02 4 8 38 33 13 0 4 48 13 24
2020 ES-03 10 18 35 27 8 2 0 36 28 51
2020 ES-04 4 16 45 24 11 0 1 35 20 101
2020 ES-05 9 19 39 26 7 0 0 33 28 88
2020 ES-06 13 19 38 19 13 0 0 31 31 16
2019 ES 5 14 38 32 10 0 0 43 19 258
2019 ES-02 6 8 36 31 17 3 0 49 14 36
2019 ES-03 11 16 34 32 8 0 0 39 26 38
2019 ES-04 3 12 37 39 10 0 0 48 15 93
2019 ES-05 4 20 42 23 11 0 0 34 24 71
2019 ES-06 0 23 31 46 0 0 0 46 23 13
2018 ES 4 15 41 30 9 1 0 39 19 243
2018 ES-02 0 11 63 16 11 0 0 26 11 19
2018 ES-03 0 11 41 34 11 2 0 47 12 44
2018 ES-04 1 16 41 31 11 0 0 42 17 88
2018 ES-05 9 21 38 24 5 2 2 30 30 58
2018 ES-06 14 18 32 27 9 0 0 36 32 22
2017 ES 3 14 40 27 14 0 0 42 17 211
2017 ES-02 0 11 50 25 11 4 0 37 11 28
2017 ES-03 3 17 36 31 11 0 3 43 20 36
2017 ES-04 3 11 38 33 16 0 0 49 13 76
2017 ES-05 4 22 36 24 13 0 0 38 26 45
2017 ES-06 5 14 47 14 19 0 0 33 19 21
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 16 58 23 2 78 22 289
2020 ES-02 33 58 8 0 64 36 24
2020 ES-03 18 51 29 2 74 26 51
2020 ES-04 16 61 20 4 79 21 102
2020 ES-05 14 59 27 0 81 19 88
2020 ES-06 13 69 19 0 85 15 16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ES 43 57 46
2020 ES-04 44 56 16
2020 ES-05 36 64 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 47 19 8 5 2 4 14 81 8 289
2020 ES-02 50 17 13 4 0 4 13 80 5 24
2020 ES-03 35 22 10 4 2 8 20 78 8 51
2020 ES-04 52 15 11 4 0 5 14 82 5 102
2020 ES-05 45 26 5 7 5 2 10 82 13 88
2020 ES-06 69 6 6 6 0 0 13 86 7 16
2019 ES 47 19 13 6 6 4 6 73 13 257
2019 ES-02 61 8 6 6 6 6 8 81 13 36
2019 ES-03 39 24 11 3 3 5 16 80 7 38
2019 ES-04 48 19 13 8 5 3 3 72 14 93
2019 ES-05 39 24 17 8 8 1 3 65 17 72
2019 ES-06 46 15 23 0 8 0 8 67 8 13
2018 ES 54 16 10 7 5 2 6 76 13 244
2018 ES-02 65 5 10 5 0 0 15 82 6 20
2018 ES-03 57 20 5 5 2 5 7 87 8 44
2018 ES-04 54 17 10 8 5 2 3 76 13 87
2018 ES-05 42 17 17 12 8 0 3 61 21 59
2018 ES-06 77 14 0 0 5 0 5 95 5 22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 13 30 11 13 23 4 6 48 40 47
2020 ES-04 25 19 13 19 19 0 6 47 40 16
2020 ES-05 0 17 17 17 33 8 8 20 60 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ES 11 32 15 13 23 2 4 45 39 47
2020 ES-04 19 31 19 19 13 0 0 50 31 16
2020 ES-05 0 17 25 17 33 0 8 18 55 12
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