2020 Public Service Employee Survey Results by Theme for the Public Service by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 40 9 6 3 0 0 82 9 44652
2020 Non-supervisor 39 38 12 7 4 0 0 77 11 143135
2019 Supervisor 43 39 9 6 3 0 0 82 9 41304
2019 Non-supervisor 36 39 12 8 5 0 0 75 13 139765
2018 Supervisor 40 42 9 6 3 0 0 82 9 36415
2018 Non-supervisor 32 41 13 8 6 0 0 74 14 123300
2017 Supervisor 40 43 8 6 3 0 0 83 9 38822
2017 Non-supervisor 31 44 12 8 6 0 0 75 13 134989
2014 Supervisor 36 44 9 7 4 0 0 80 11 40287
2014 Non-supervisor 28 44 13 9 6 0 0 72 15 140662

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 38 11 9 5 0 0 75 14 44548
2020 Non-supervisor 35 35 13 9 7 0 0 70 16 142870
2019 Supervisor 36 38 11 9 6 0 0 74 15 41185
2019 Non-supervisor 31 35 15 11 8 0 0 66 19 139477
2018 Supervisor 34 39 12 10 6 0 0 72 16 36512
2018 Non-supervisor 28 37 15 12 9 0 0 64 21 123541
2017 Supervisor 32 39 12 10 7 0 0 71 17 38767
2017 Non-supervisor 27 36 15 12 10 0 0 63 22 134838

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 31 7 2 1 0 0 90 3 44316
2020 Non-supervisor 53 32 10 3 2 0 0 85 5 142125
2019 Supervisor 59 31 7 2 1 0 0 90 3 40973
2019 Non-supervisor 50 33 10 4 2 0 0 84 6 138883
2018 Supervisor 57 33 6 2 1 0 0 90 3 36309
2018 Non-supervisor 48 35 10 4 2 0 0 84 6 122888
2017 Supervisor 59 33 6 2 1 0 0 91 3 38748
2017 Non-supervisor 50 35 9 3 2 0 0 85 5 134655
2014 Supervisor 65 26 5 2 1 0 0 92 3 40262
2014 Non-supervisor 57 30 8 3 2 0 0 87 4 140567

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 38 9 5 2 0 0 85 7 44643
2020 Non-supervisor 46 36 10 5 3 0 0 82 8 143088
2019 Supervisor 46 38 9 5 2 0 0 85 7 41324
2019 Non-supervisor 42 38 11 6 3 0 0 80 9 139746
2018 Supervisor 44 40 9 5 2 0 0 84 7 36531
2018 Non-supervisor 39 39 12 6 4 0 0 78 10 123691
2017 Supervisor 44 40 9 5 2 0 0 84 7 38669
2017 Non-supervisor 39 39 11 6 4 0 0 79 10 134456
2014 Supervisor 44 39 9 5 2 0 0 83 8 40260
2014 Non-supervisor 38 40 12 6 4 0 0 78 10 140569

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 33 13 7 4 0 0 75 11 44487
2020 Non-supervisor 45 30 13 7 5 1 0 75 12 142630
2019 Supervisor 39 33 14 8 5 0 0 73 13 41255
2019 Non-supervisor 39 31 15 8 7 1 0 70 15 139446
2018 Supervisor 37 33 16 9 5 0 0 70 14 36445
2018 Non-supervisor 35 31 17 9 8 1 0 66 17 123399
2017 Supervisor 35 34 16 9 6 0 0 69 15 38786
2017 Non-supervisor 33 32 17 9 8 1 0 66 18 134748
2014 Supervisor 30 36 16 11 7 0 0 66 18 40204
2014 Non-supervisor 27 35 17 11 8 1 0 63 20 140264

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 35 13 8 4 0 0 76 12 44318
2020 Non-supervisor 43 32 13 7 5 0 0 75 12 142045
2019 Supervisor 38 36 14 9 4 0 0 73 13 41136
2019 Non-supervisor 37 33 14 9 6 0 0 70 15 138907
2018 Supervisor 35 36 15 9 5 0 0 71 14 36346
2018 Non-supervisor 33 34 16 10 7 0 0 67 17 122894
2017 Supervisor 33 37 14 10 5 0 0 71 15 38800
2017 Non-supervisor 32 35 16 10 7 0 0 67 18 134799
2014 Supervisor 29 37 15 12 6 0 0 67 18 40198
2014 Non-supervisor 26 36 17 12 8 0 0 63 20 140217

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 26 16 9 6 2 0 68 15 44604
2020 Non-supervisor 38 25 17 9 7 3 1 65 17 142951
2019 Supervisor 38 26 17 10 7 2 0 66 17 41302
2019 Non-supervisor 33 24 18 11 9 3 1 60 21 139748
2018 Supervisor 36 26 18 11 7 2 0 63 18 36523
2018 Non-supervisor 30 25 19 12 10 3 1 58 23 123621
2017 Supervisor 34 27 18 11 7 3 0 63 19 38807
2017 Non-supervisor 30 25 18 12 10 5 1 58 23 134775
2014 Supervisor 32 26 18 12 8 3 1 61 21 40192
2014 Non-supervisor 27 26 19 13 11 5 1 56 25 140241
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 25 8 3 2 0 1 87 4 44605
2020 Non-supervisor 44 26 16 5 3 2 5 75 9 142995
2019 Supervisor 58 27 9 3 2 0 1 86 4 41300
2019 Non-supervisor 41 26 17 5 4 1 5 72 10 139784

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 31 9 6 3 0 0 82 9 44627
2020 Non-supervisor 49 29 10 6 4 1 1 79 10 143023
2019 Supervisor 46 33 9 7 4 0 0 79 11 41164
2019 Non-supervisor 45 30 11 7 5 1 1 77 13 139225
2018 Supervisor 43 34 10 8 5 0 0 77 12 36306
2018 Non-supervisor 42 32 11 8 6 1 0 75 14 123017
2017 Supervisor 43 35 9 8 5 0 0 79 13 38821
2017 Non-supervisor 42 33 10 8 6 1 0 75 14 134933
2014 Supervisor 42 35 9 8 5 0 0 77 13 40295
2014 Non-supervisor 39 34 11 9 6 1 0 74 15 140662

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 26 8 5 3 0 0 83 9 44704
2020 Non-supervisor 56 25 9 5 4 0 1 82 9 143261
2019 Supervisor 51 29 9 6 4 0 0 81 10 41317
2019 Non-supervisor 51 27 10 6 5 0 0 79 11 139876
2018 Supervisor 47 29 11 7 5 0 0 77 12 36438
2018 Non-supervisor 46 28 11 7 6 0 0 75 14 123315
2017 Supervisor 49 29 10 7 5 0 0 79 12 38748
2017 Non-supervisor 49 27 11 7 6 0 0 77 13 134750
2014 Supervisor 47 31 10 7 5 0 0 78 11 40270
2014 Non-supervisor 46 29 11 7 6 0 0 76 13 140605

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 33 13 8 4 4 0 74 13 44695
2020 Non-supervisor 39 27 13 6 5 8 0 73 13 143220
2019 Supervisor 30 38 14 10 6 2 0 69 16 40911
2019 Non-supervisor 33 29 16 8 7 7 0 67 16 139938
2018 Supervisor 31 34 15 10 7 2 0 67 17 36615
2018 Non-supervisor 28 30 17 9 8 7 0 63 19 123986
2017 Supervisor 29 36 14 11 7 3 0 67 19 38840
2017 Non-supervisor 27 31 16 9 8 8 0 63 19 135000
2014 Supervisor 28 37 15 11 6 4 0 68 17 40260
2014 Non-supervisor 23 31 17 10 8 9 0 60 20 140467

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 35 14 11 6 1 0 69 17 44569
2020 Non-supervisor 36 30 15 9 7 3 0 68 17 142866
2019 Supervisor 27 36 16 13 7 1 0 64 20 40841
2019 Non-supervisor 29 30 17 11 9 3 0 61 21 139655
2018 Supervisor 26 35 17 13 9 1 0 61 22 36504
2018 Non-supervisor 25 30 18 13 11 3 0 57 25 123708
2017 Supervisor 25 36 16 14 9 1 0 61 23 38827
2017 Non-supervisor 24 30 18 13 11 3 0 56 26 134956
2014 Supervisor 24 35 17 14 9 1 0 59 23 40259
2014 Non-supervisor 20 30 20 15 12 3 0 52 28 140464

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 36 18 15 8 2 0 58 24 44576
2020 Non-supervisor 27 30 17 11 8 6 0 61 21 142815
2019 Supervisor 17 36 19 17 9 1 0 54 27 40796
2019 Non-supervisor 22 28 20 14 10 6 0 53 26 139503
2018 Supervisor 16 34 20 18 10 1 0 50 29 36513
2018 Non-supervisor 18 27 21 16 12 6 0 48 30 123571
2017 Supervisor 15 35 19 18 11 1 0 51 30 38806
2017 Non-supervisor 17 27 20 16 13 7 0 48 31 134843
2014 Supervisor 14 34 20 20 11 2 0 48 32 40254
2014 Non-supervisor 14 27 21 18 14 6 0 44 34 140395

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 38 16 16 8 1 0 60 24 44670
2020 Non-supervisor 26 33 15 13 9 3 0 61 23 143124
2019 Supervisor 16 37 18 19 10 1 0 53 29 40867
2019 Non-supervisor 20 30 18 16 12 3 0 52 30 139768
2018 Supervisor 16 35 18 19 11 1 0 51 31 36614
2018 Non-supervisor 17 29 18 18 15 3 0 47 34 123793
2017 Supervisor 17 37 16 18 11 1 0 54 29 38788
2017 Non-supervisor 17 30 17 17 14 4 0 49 33 134815
2014 Supervisor 15 36 17 19 12 1 0 52 31 40245
2014 Non-supervisor 14 30 19 19 15 3 0 45 35 140367
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 39 13 11 6 0 0 70 17 44649
2020 Non-supervisor 33 35 14 10 7 0 0 68 17 143171
2019 Supervisor 29 39 14 12 6 0 0 68 18 41267
2019 Non-supervisor 28 35 15 12 9 0 0 64 21 139706
2018 Supervisor 26 37 16 13 8 0 0 63 21 36554
2018 Non-supervisor 25 33 17 13 11 0 0 59 24 123629
2017 Supervisor 26 38 15 13 8 0 0 64 21 38815
2017 Non-supervisor 25 35 16 13 11 0 0 60 24 134934
2014 Supervisor 24 37 16 14 9 0 0 61 23 40282
2014 Non-supervisor 21 34 17 15 12 0 0 55 27 140610

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 43 11 10 3 0 0 76 13 44396
2020 Non-supervisor 36 40 11 9 4 0 0 76 12 142438
2019 Supervisor 31 44 11 10 4 0 0 75 14 41092
2019 Non-supervisor 32 41 12 10 4 0 0 73 15 139114
2018 Supervisor 29 43 13 10 5 0 0 72 15 36611
2018 Non-supervisor 29 41 14 11 6 0 0 70 16 123744
2017 Supervisor 30 44 11 11 5 0 0 74 15 38802
2017 Non-supervisor 29 42 13 11 5 0 0 71 16 134888

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 32 11 7 4 0 0 77 12 44596
2020 Non-supervisor 46 30 11 7 5 1 1 77 12 142935
2019 Supervisor 42 33 12 8 5 0 0 75 13 41280
2019 Non-supervisor 41 31 13 8 6 1 1 73 14 139731
2018 Supervisor 36 36 12 9 5 0 0 73 15 36444
2018 Non-supervisor 37 34 13 9 6 1 0 72 15 123427
2017 Supervisor 36 38 11 9 5 0 0 74 15 38830
2017 Non-supervisor 37 35 12 9 6 1 1 73 15 135037
2014 Supervisor 35 38 12 9 6 0 0 74 15 40305
2014 Non-supervisor 36 35 12 9 6 1 0 72 15 140682

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 41 12 11 3 0 1 74 14 44467
2020 Non-supervisor 33 39 11 11 4 0 1 73 16 142642
2019 Supervisor 31 42 11 12 4 0 0 73 16 41136
2019 Non-supervisor 28 40 12 14 6 0 0 68 20 139369
2018 Supervisor 26 46 10 12 5 0 0 73 17 36618
2018 Non-supervisor 24 44 10 14 7 0 1 69 21 123928
2017 Supervisor 28 41 11 13 6 0 0 70 20 38844
2017 Non-supervisor 25 39 12 15 9 0 0 65 23 134991
2014 Supervisor 27 40 11 14 7 0 0 67 21 40279
2014 Non-supervisor 23 39 12 16 9 0 0 62 25 140590

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 25 12 5 4 1 1 79 9 44520
2020 Non-supervisor 50 23 13 5 5 2 2 76 10 142792

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 37 17 12 7 1 0 63 20 44551
2020 Non-supervisor 28 31 17 12 9 3 0 61 21 142765
2019 Supervisor 23 37 17 14 8 1 0 61 22 41235
2019 Non-supervisor 24 30 18 14 12 3 0 56 26 139528
2018 Supervisor 22 37 17 14 9 1 0 59 24 36517
2018 Non-supervisor 20 30 18 15 13 3 0 52 29 123601
2017 Supervisor 24 38 15 14 8 1 0 62 23 38792
2017 Non-supervisor 22 31 17 15 12 3 1 55 28 134803
2014 Supervisor 22 36 16 16 10 1 0 58 26 40210
2014 Non-supervisor 19 30 18 16 14 3 1 50 31 140269

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 32 14 13 11 1 2 60 25 44680
2020 Non-supervisor 23 27 16 14 14 3 3 53 30 143178
2019 Supervisor 25 32 14 14 13 1 1 59 27 41348
2019 Non-supervisor 21 26 16 15 17 3 2 50 34 139825
2018 Supervisor 24 32 14 14 14 1 2 57 29 36535
2018 Non-supervisor 18 26 16 16 19 2 2 46 37 123633
2017 Supervisor 24 31 13 15 14 1 2 57 29 38792
2017 Non-supervisor 18 25 15 16 20 3 3 46 38 134829
2014 Supervisor 21 29 14 16 16 1 2 52 33 40222
2014 Non-supervisor 14 23 16 18 24 3 3 40 44 140296

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 24 15 7 4 0 2 73 11 44716
2020 Non-supervisor 52 22 12 5 4 1 4 78 9 143278
2019 Supervisor 47 27 15 6 3 0 2 75 9 41296
2019 Non-supervisor 52 23 12 5 3 1 4 79 8 139614

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 25 13 6 3 1 2 77 9 44671
2020 Non-supervisor 46 24 15 7 4 2 4 73 11 143057
2019 Supervisor 52 24 14 5 3 1 2 78 8 41201
2019 Non-supervisor 42 23 16 7 5 2 4 69 13 139384

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 9 4 2 2 2 3 91 4 44538
2020 Non-supervisor 73 9 5 2 3 4 4 89 6 142671
2019 Supervisor 78 9 4 2 2 3 3 91 4 41131
2019 Non-supervisor 70 10 5 3 3 4 5 87 7 139085

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 8 3 1 1 1 6 94 2 44564
2020 Non-supervisor 70 11 5 2 2 2 7 90 4 142844
2019 Supervisor 82 5 2 1 1 1 8 96 2 41132
2019 Non-supervisor 73 8 4 2 2 2 9 91 4 139073

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 39 9 7 3 0 0 80 11 44398
2020 Non-supervisor 31 36 15 11 7 0 0 68 17 142509
2019 Supervisor 39 40 9 8 4 0 0 79 12 41056
2019 Non-supervisor 28 36 15 12 8 0 0 65 20 139148
2018 Supervisor 37 41 9 8 5 0 0 78 13 36422
2018 Non-supervisor 24 37 16 13 10 0 0 62 23 123332
2017 Supervisor 38 42 8 8 4 0 0 80 12 38709
2017 Non-supervisor 25 38 14 13 9 0 0 64 22 134514
2014 Supervisor 30 44 9 11 6 0 0 74 17 40290
2014 Non-supervisor 19 39 15 15 11 0 0 58 27 140635

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 35 11 7 3 0 0 79 10 44574
2020 Non-supervisor 36 33 16 9 6 0 0 69 15 142936
2019 Supervisor 42 36 11 7 4 0 0 78 11 41208
2019 Non-supervisor 32 33 17 10 8 0 0 65 18 139529
2018 Supervisor 40 36 12 8 4 0 0 76 12 36366
2018 Non-supervisor 29 34 17 11 9 0 0 63 20 123044
2017 Supervisor 40 36 11 8 5 0 0 77 13 38717
2017 Non-supervisor 30 34 16 11 8 0 0 64 20 134572
2014 Supervisor 35 37 12 10 6 0 0 73 15 40289
2014 Non-supervisor 25 35 17 13 10 0 0 61 22 140619

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 41 12 9 3 0 0 76 12 44347
2020 Non-supervisor 36 39 13 8 4 0 0 75 12 142010
2019 Supervisor 33 41 12 10 4 0 0 75 14 40736
2019 Non-supervisor 32 39 14 9 5 0 0 72 14 137935
2018 Supervisor 33 37 14 11 5 0 0 70 16 36458
2018 Non-supervisor 29 37 16 11 7 0 0 66 18 123297
2017 Supervisor 34 38 12 10 5 0 0 72 16 38735
2017 Non-supervisor 30 37 15 11 7 0 0 68 17 134552
2014 Supervisor 32 37 13 11 6 0 0 69 17 40277
2014 Non-supervisor 26 38 16 11 7 0 0 65 19 140594

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 46 15 8 3 1 0 75 10 44575
2020 Non-supervisor 23 39 18 10 5 5 1 65 15 142938
2019 Supervisor 25 46 15 8 3 1 0 73 11 41295
2019 Non-supervisor 19 38 20 11 6 4 1 60 18 139623
2018 Supervisor 26 42 18 8 4 1 0 69 13 36598
2018 Non-supervisor 18 33 24 12 9 4 0 54 22 123728
2017 Supervisor 25 42 17 9 5 2 0 69 14 38809
2017 Non-supervisor 18 33 22 12 9 5 1 55 22 134827

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 33 11 11 6 0 0 72 17 44563
2020 Non-supervisor 47 30 10 7 4 0 0 78 12 142782
2019 Supervisor 42 34 10 9 5 0 0 76 14 41240
2019 Non-supervisor 46 31 10 7 5 0 0 77 13 139474
2018 Supervisor 39 35 10 10 5 0 0 74 15 36556
2018 Non-supervisor 42 33 11 8 5 0 0 76 13 123628
2017 Supervisor 38 34 10 10 6 0 0 73 17 38775
2017 Non-supervisor 42 33 11 8 6 0 1 75 14 134848
2014 Supervisor 35 35 12 11 7 0 0 70 18 40277
2014 Non-supervisor 37 34 13 9 7 0 1 71 16 140565

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 29 23 16 12 0 0 48 29 44432
2020 Non-supervisor 43 33 15 5 3 0 1 77 8 142389
2019 Supervisor 20 32 24 14 10 0 0 52 24 41049
2019 Non-supervisor 44 32 15 5 3 0 1 77 8 138946
2018 Supervisor 20 30 23 16 11 0 0 51 26 36656
2018 Non-supervisor 42 32 15 6 3 0 1 75 9 124119
2017 Supervisor 19 34 22 14 9 0 1 54 23 38839
2017 Non-supervisor 42 35 14 5 3 0 2 78 8 135042
2014 Supervisor 19 33 23 14 10 0 1 52 24 40294
2014 Non-supervisor 39 35 16 5 3 0 1 75 9 140658

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 44700
2020 Non-supervisor 40 60 143296

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 19 7 2 2 2 9 87 5 44691
2020 Non-supervisor 50 17 9 3 3 5 12 81 7 143161

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 29 39 32 44744
2020 Non-supervisor 23 42 35 143394
2019 Supervisor 29 39 32 41398
2019 Non-supervisor 27 38 36 140018
2018 Supervisor 29 39 31 36657
2018 Non-supervisor 26 39 36 124138
2017 Supervisor 29 40 31 38826
2017 Non-supervisor 25 40 34 134999
2014 Supervisor 30 39 32 40202
2014 Non-supervisor 25 41 34 140258

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 21 39 31 3 1 6 13046
2020 Non-supervisor 16 38 28 5 8 6 32678
2019 Supervisor 20 37 32 4 1 6 12308
2019 Non-supervisor 14 32 28 6 15 6 37358
2018 Supervisor 21 35 33 5 1 6 10941
2018 Non-supervisor 15 32 29 6 11 6 32213
2017 Supervisor 22 33 33 6 1 6 11631
2017 Non-supervisor 17 29 28 7 13 7 34067
2014 Supervisor 22 33 31 8 9999 6 12183
2014 Non-supervisor 17 31 29 10 9999 12 35394
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 36 7 3 2 0 0 88 5 44461
2020 Non-supervisor 47 36 9 5 2 0 0 84 7 142526
2019 Supervisor 49 38 7 4 2 0 0 87 6 41118
2019 Non-supervisor 42 38 10 6 3 0 0 81 9 139150
2018 Supervisor 51 38 6 3 1 0 0 89 5 36592
2018 Non-supervisor 41 41 10 5 3 0 0 82 8 123783
2017 Supervisor 46 39 7 4 2 0 0 86 7 38775
2017 Non-supervisor 39 40 11 6 4 0 0 79 10 134831
2014 Supervisor 46 39 8 5 2 0 0 85 7 40276
2014 Non-supervisor 35 41 13 6 4 1 0 77 10 140601

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 46 15 9 3 0 0 73 12 44644
2020 Non-supervisor 32 41 15 7 3 1 0 74 11 143062
2019 Supervisor 26 45 15 10 3 0 0 71 13 41316
2019 Non-supervisor 27 41 17 9 4 1 0 69 13 139726
2018 Supervisor 24 45 16 11 4 0 0 69 15 36534
2018 Non-supervisor 24 41 18 10 5 1 0 66 16 123600
2017 Supervisor 26 44 15 10 4 0 0 70 15 38770
2017 Non-supervisor 25 40 17 10 6 1 0 66 16 134813
2014 Supervisor 26 43 15 11 5 1 0 69 16 40264
2014 Non-supervisor 24 40 19 10 6 2 0 65 16 140506

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 30 38 16 4 0 0 20 42 44666
2020 Non-supervisor 9 22 35 22 10 1 1 33 32 143037
2019 Supervisor 12 30 38 15 4 0 0 20 42 41305
2019 Non-supervisor 10 23 35 20 10 1 1 31 33 139582
2018 Supervisor 13 30 38 14 4 0 0 18 44 36594
2018 Non-supervisor 10 24 35 19 9 1 2 29 36 123652
2017 Supervisor 13 29 38 14 5 0 1 18 43 38745
2017 Non-supervisor 10 23 34 18 10 1 4 29 35 134319
2014 Supervisor 13 32 37 13 4 0 1 17 46 40232
2014 Non-supervisor 11 27 35 17 7 1 2 25 39 140354

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 19 30 29 12 1 1 41 28 44487
2020 Non-supervisor 7 14 24 29 21 3 2 52 22 142513
2019 Supervisor 11 22 32 24 10 1 1 34 34 41195
2019 Non-supervisor 10 17 26 24 17 2 2 44 29 139149
2018 Supervisor 13 23 32 22 8 1 1 31 37 36477
2018 Non-supervisor 12 19 27 23 15 2 2 39 32 123199
2017 Supervisor 12 23 32 21 9 1 2 31 36 38673
2017 Non-supervisor 11 18 27 21 15 3 4 39 32 133949
2014 Supervisor 14 25 32 19 8 1 1 27 40 40207
2014 Non-supervisor 13 21 29 20 12 3 3 33 36 140229

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 27 34 16 5 0 1 22 44 44566
2020 Non-supervisor 12 19 30 21 13 3 3 36 33 142638
2019 Supervisor 20 29 32 14 5 0 1 19 49 41236
2019 Non-supervisor 14 22 28 18 12 2 3 32 38 139275
2018 Supervisor 22 29 31 13 4 0 1 18 51 36515
2018 Non-supervisor 16 23 29 17 10 2 3 29 41 123227
2017 Supervisor 21 29 31 13 5 0 1 18 51 38721
2017 Non-supervisor 16 22 28 16 10 3 5 29 41 134179
2014 Supervisor 27 29 27 11 4 0 1 16 57 40228
2014 Non-supervisor 19 24 27 15 8 2 4 25 46 140228

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 23 37 22 6 0 0 28 35 44437
2020 Non-supervisor 5 11 28 32 20 1 3 54 17 142341
2019 Supervisor 11 23 38 21 6 0 0 28 34 41109
2019 Non-supervisor 6 12 29 30 19 1 3 51 19 138880
2018 Supervisor 12 24 38 20 5 0 1 25 36 36418
2018 Non-supervisor 7 14 30 29 16 1 3 47 22 122959
2017 Supervisor 12 23 38 20 6 0 1 27 35 38606
2017 Non-supervisor 7 13 29 27 17 1 5 47 22 133603
2014 Supervisor 13 25 37 18 5 0 1 24 38 40142
2014 Non-supervisor 8 15 32 27 13 1 4 43 24 139881

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 28 30 15 5 0 1 21 49 44580
2020 Non-supervisor 10 16 26 25 18 2 3 46 27 142689
2019 Supervisor 22 29 30 14 5 0 1 19 51 41267
2019 Non-supervisor 12 18 26 22 17 2 3 41 32 139299
2018 Supervisor 24 31 29 11 4 0 1 15 56 36544
2018 Non-supervisor 15 21 27 20 13 2 3 34 38 123394
2017 Supervisor 24 30 29 11 5 0 1 16 55 38749
2017 Non-supervisor 15 20 26 18 14 2 5 35 37 134085
2014 Supervisor 29 32 26 9 3 0 1 12 62 40243
2014 Non-supervisor 18 23 27 16 10 1 4 28 44 140232

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 19 31 27 11 1 1 38 30 44414
2020 Non-supervisor 8 13 22 27 22 5 3 53 22 142289
2019 Supervisor 14 23 32 21 8 0 1 30 38 41129
2019 Non-supervisor 11 17 25 23 18 4 3 44 30 138988
2018 Supervisor 15 24 32 20 7 0 1 28 40 36409
2018 Non-supervisor 12 18 25 22 15 3 3 40 33 122992
2017 Supervisor 14 23 32 21 8 1 2 30 38 38714
2017 Non-supervisor 11 17 24 21 16 4 6 41 31 134157
2014 Supervisor 12 20 32 24 9 1 2 34 34 40206
2014 Non-supervisor 11 17 26 24 15 3 5 42 30 140165

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 26 36 16 5 1 1 21 43 44494
2020 Non-supervisor 11 18 31 21 14 3 2 37 31 142517
2019 Supervisor 19 28 34 14 5 1 1 18 47 41226
2019 Non-supervisor 13 20 30 18 13 3 2 33 35 139185
2018 Supervisor 21 29 34 12 4 1 1 16 50 36570
2018 Non-supervisor 15 22 31 17 10 3 3 28 39 123532
2017 Supervisor 20 28 34 12 4 1 1 16 49 38745
2017 Non-supervisor 15 21 30 15 10 3 5 28 39 134204
2014 Supervisor 23 29 32 11 4 1 1 15 53 40238
2014 Non-supervisor 16 23 31 15 9 3 4 25 42 140240

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 20 39 25 8 0 0 33 28 44632
2020 Non-supervisor 7 16 35 26 14 1 1 41 24 142943
2019 Supervisor 12 22 35 22 8 0 1 30 34 41287
2019 Non-supervisor 10 18 32 24 14 1 2 39 28 139489

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 38 21 18 7 1 0 53 26 44354
2020 Non-supervisor 23 36 18 14 7 3 0 60 21 142413
2019 Supervisor 11 35 21 22 9 1 0 47 31 41135
2019 Non-supervisor 17 32 21 18 10 3 0 51 28 139176

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 29 6 6 4 0 0 84 10 44539
2020 Non-supervisor 47 28 9 8 6 1 0 76 14 142823
2019 Supervisor 52 30 7 7 4 0 0 82 11 41207
2019 Non-supervisor 44 29 10 10 7 1 0 73 17 139469
2018 Supervisor 47 33 8 8 4 0 0 80 12 36447
2018 Non-supervisor 38 31 11 11 9 1 0 69 20 123436
2017 Supervisor 48 32 7 7 5 0 0 81 12 38818
2017 Non-supervisor 40 30 10 10 8 1 0 71 19 134922
2014 Supervisor 50 31 7 7 4 0 0 82 11 40289
2014 Non-supervisor 39 30 10 11 8 1 0 70 19 140647

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 33 6 5 2 0 0 87 8 44411
2020 Non-supervisor 55 30 7 6 3 0 0 85 8 142460
2019 Supervisor 49 35 6 7 3 0 0 85 9 41194
2019 Non-supervisor 49 32 8 7 4 0 0 81 11 139436
2018 Supervisor 45 39 7 6 3 0 0 84 9 36437
2018 Non-supervisor 44 35 9 7 4 0 0 80 11 123455
2017 Supervisor 42 41 7 7 3 0 0 83 10 38745
2017 Non-supervisor 41 37 9 8 4 0 0 79 12 134780
2014 Supervisor 42 42 7 6 2 0 0 84 9 40289
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140587

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 37 7 4 2 0 0 87 6 44241
2020 Non-supervisor 44 34 12 5 3 2 1 80 8 142074
2019 Supervisor 47 38 8 4 2 0 0 86 6 41276
2019 Non-supervisor 40 36 13 6 3 1 0 77 9 139618
2018 Supervisor 43 42 9 4 2 0 0 85 6 36516
2018 Non-supervisor 35 39 15 6 4 2 0 75 10 123622

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 41 11 6 3 1 0 80 9 44429
2020 Non-supervisor 38 36 13 7 4 2 0 76 11 142445
2019 Supervisor 37 41 12 6 3 1 0 79 9 41103
2019 Non-supervisor 36 37 14 7 4 2 0 74 11 139084
2018 Supervisor 42 40 11 4 2 1 0 83 6 36446
2018 Non-supervisor 38 37 13 6 4 2 0 77 10 123443
2017 Supervisor 39 42 10 5 2 1 0 82 7 38791
2017 Non-supervisor 36 39 13 6 4 2 0 77 10 134797
2014 Supervisor 43 39 11 4 2 1 0 82 7 40208
2014 Non-supervisor 37 37 13 6 4 3 0 76 10 140244

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 37 12 4 2 2 0 81 6 44522
2020 Non-supervisor 41 33 14 5 3 4 1 78 8 142761
2019 Supervisor 44 37 12 4 2 2 0 83 5 41167
2019 Non-supervisor 42 33 14 4 3 3 1 78 8 139192
2018 Supervisor 44 38 12 3 2 2 0 83 5 36459
2018 Non-supervisor 39 35 15 4 3 3 0 77 8 123450
2017 Supervisor 41 38 13 3 2 2 0 81 6 38782
2017 Non-supervisor 36 34 16 4 4 4 1 75 9 134750
2014 Supervisor 45 36 12 3 2 3 0 83 5 40183
2014 Non-supervisor 39 34 14 4 3 5 1 78 7 140194

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 33 7 4 2 0 0 86 6 44555
2020 Non-supervisor 53 31 8 4 3 0 0 84 7 142790
2019 Supervisor 49 36 8 4 3 0 0 85 7 41251
2019 Non-supervisor 48 33 10 5 4 0 0 81 9 139577
2018 Supervisor 47 37 9 5 3 0 0 84 7 36449
2018 Non-supervisor 44 36 10 5 4 0 0 80 10 123301
2017 Supervisor 44 39 8 5 3 0 0 83 9 38827
2017 Non-supervisor 42 37 10 6 4 0 0 80 10 134856
2014 Supervisor 46 36 9 5 3 0 0 83 8 40177
2014 Non-supervisor 41 37 11 6 4 0 0 78 10 140163

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 24 8 3 3 3 2 86 6 44611
2020 Non-supervisor 46 24 12 4 4 6 4 77 10 143012

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 36 15 5 2 4 0 77 7 44633
2020 Non-supervisor 38 31 16 5 3 6 1 75 8 143081

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 30 8 4 3 2 1 84 7 44527
2020 Non-supervisor 42 30 11 6 4 4 2 77 11 142656

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 6 19 22 38 12 0 10 68 679
2020 Non-supervisor 2 6 22 16 40 12 1 10 65 2727

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 38 15 8 5 3 2 70 14 44624
2020 Non-supervisor 27 28 18 8 6 7 5 63 17 142990
2019 Supervisor 31 37 14 9 6 2 2 71 15 41268
2019 Non-supervisor 28 28 17 10 8 6 4 62 20 139552
2018 Supervisor 24 40 16 10 6 2 2 67 17 36524
2018 Non-supervisor 21 30 19 11 9 6 3 56 23 123656
2017 Supervisor 28 38 13 10 7 2 2 69 17 38805
2017 Non-supervisor 25 29 16 11 9 6 4 60 22 134948
2014 Supervisor 33 38 12 9 5 1 1 73 15 40301
2014 Non-supervisor 27 30 16 11 9 4 3 62 21 140659

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 39 11 7 3 1 1 79 10 44578
2020 Non-supervisor 33 35 13 9 5 3 1 71 14 142913
2019 Supervisor 36 40 12 8 3 1 0 77 11 41263
2019 Non-supervisor 31 35 14 10 6 3 1 69 16 139567
2018 Supervisor 39 40 10 7 3 1 0 79 10 36545
2018 Non-supervisor 29 38 14 10 6 2 1 69 16 123636
2017 Supervisor 43 38 9 6 3 1 0 82 9 38729
2017 Non-supervisor 32 37 13 9 5 3 1 72 15 134677
2014 Supervisor 46 36 8 5 3 1 0 84 8 40230
2014 Non-supervisor 34 38 12 8 5 3 1 75 13 140368

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 40 15 6 3 1 0 76 9 44474
2020 Non-supervisor 37 35 16 6 4 2 0 73 10 142677
2019 Supervisor 32 40 17 7 3 1 0 73 11 41190
2019 Non-supervisor 32 35 18 7 5 2 0 68 13 139326
2018 Supervisor 34 40 16 7 3 0 0 74 10 36437
2018 Non-supervisor 29 37 19 8 6 1 0 67 14 123325

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 28 18 12 9 7 3 57 24 44555
2020 Non-supervisor 24 24 17 12 11 9 2 55 25 142854
2019 Supervisor 21 27 19 14 11 6 3 52 27 41254
2019 Non-supervisor 21 24 19 13 13 9 2 50 29 139557
2018 Supervisor 20 27 19 14 11 5 2 52 28 36531
2018 Non-supervisor 18 25 19 14 14 8 2 47 31 123642
2017 Supervisor 20 26 17 14 12 6 4 51 30 38738
2017 Non-supervisor 17 24 17 14 15 10 2 47 33 134701
2014 Supervisor 21 26 17 15 12 6 3 51 30 40236
2014 Non-supervisor 15 24 18 16 16 9 2 44 36 140336

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 47 4 11 3 0 0 81 14 44680
2020 Non-supervisor 38 45 4 10 3 0 0 83 13 143274

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 40 9 11 3 0 1 77 14 44633
2020 Non-supervisor 40 37 9 10 3 0 0 78 14 143081
2019 Supervisor 44 35 6 10 5 0 0 79 15 41286
2019 Non-supervisor 42 35 7 10 5 0 0 77 15 139643
2017 Supervisor 41 35 6 11 6 0 0 77 17 38826
2017 Non-supervisor 39 36 7 11 7 0 0 75 18 134956
2014 Supervisor 45 33 6 10 6 0 0 78 16 40274
2014 Non-supervisor 38 36 8 11 7 0 0 74 18 140549

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 8 7 2 0 0 83 9 44263
2020 Non-supervisor 45 35 9 8 3 0 0 80 11 142248
2019 Supervisor 50 35 7 5 2 0 0 86 7 41051
2019 Non-supervisor 44 35 9 7 4 0 0 80 11 138904
2017 Supervisor 51 36 6 5 2 0 0 87 7 38714
2017 Non-supervisor 43 37 8 8 4 0 0 80 11 134631
2014 Supervisor 50 36 7 5 2 0 0 86 7 40250
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140552

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 18 4 2 1 1 1 93 3 44491
2020 Non-supervisor 77 17 3 2 1 0 1 94 3 142826
2017 Supervisor 67 24 4 3 1 0 1 92 4 38768
2017 Non-supervisor 69 22 4 3 1 1 1 92 4 134809
2014 Supervisor 68 23 4 3 1 0 1 92 4 40283
2014 Non-supervisor 68 22 4 3 1 1 1 91 4 140625

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 26 15 6 4 6 4 72 11 44665
2020 Non-supervisor 41 19 11 5 5 14 5 74 12 143193
2019 Supervisor 40 26 15 6 4 6 3 72 12 41343
2019 Non-supervisor 40 19 11 6 6 15 4 72 14 139871

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 44683
2020 Non-supervisor 11 89 143205
2019 Supervisor 13 87 41320
2019 Non-supervisor 14 86 139676
2018 Supervisor 14 86 36653
2018 Non-supervisor 15 85 123947

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 40 60 4470
2020 Non-supervisor 51 49 14141
2019 Supervisor 40 60 5116
2019 Non-supervisor 54 46 18131
2018 Supervisor 39 61 4790
2018 Non-supervisor 54 46 17793

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 4470
2020 Non-supervisor 64 36 14141
2019 Supervisor 54 46 5116
2019 Non-supervisor 62 38 18131
2018 Supervisor 56 44 4792
2018 Non-supervisor 63 37 17805

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 26 74 4470
2020 Non-supervisor 3 97 14141
2019 Supervisor 27 73 5116
2019 Non-supervisor 3 97 18131
2018 Supervisor 27 73 4789
2018 Non-supervisor 3 97 17775

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 4470
2020 Non-supervisor 5 95 14141
2019 Supervisor 2 98 5116
2019 Non-supervisor 5 95 18131
2018 Supervisor 3 97 4787
2018 Non-supervisor 6 94 17777

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 4470
2020 Non-supervisor 7 93 14141
2019 Supervisor 6 94 5116
2019 Non-supervisor 6 94 18131
2018 Supervisor 5 95 4787
2018 Non-supervisor 6 94 17777

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 4470
2020 Non-supervisor 9 91 14141
2019 Supervisor 6 94 5116
2019 Non-supervisor 10 90 18131
2018 Supervisor 6 94 4788
2018 Non-supervisor 10 90 17791

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 4470
2020 Non-supervisor 4 96 14141
2019 Supervisor 5 95 5116
2019 Non-supervisor 4 96 18131
2018 Supervisor 4 96 4787
2018 Non-supervisor 4 96 17776

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 4470
2020 Non-supervisor 38 62 14140
2019 Supervisor 44 56 5068
2019 Non-supervisor 38 62 17942
2018 Supervisor 45 55 4795
2018 Non-supervisor 39 61 17784

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 4470
2020 Non-supervisor 42 58 14140
2019 Supervisor 37 63 5068
2019 Non-supervisor 40 60 17942
2018 Supervisor 38 62 4794
2018 Non-supervisor 40 60 17776

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 47 53 4470
2020 Non-supervisor 47 53 14140
2019 Supervisor 46 54 5068
2019 Non-supervisor 47 53 17942
2018 Supervisor 45 55 4795
2018 Non-supervisor 46 54 17776

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 40 60 4470
2020 Non-supervisor 44 56 14140
2019 Supervisor 40 60 5068
2019 Non-supervisor 42 58 17942
2018 Supervisor 39 61 4795
2018 Non-supervisor 42 58 17779

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 4470
2020 Non-supervisor 32 68 14140
2019 Supervisor 35 65 5068
2019 Non-supervisor 30 70 17942
2018 Supervisor 35 65 4794
2018 Non-supervisor 32 68 17769

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 53 47 4470
2020 Non-supervisor 55 45 14140
2019 Supervisor 55 45 5068
2019 Non-supervisor 55 45 17942
2018 Supervisor 53 47 4796
2018 Non-supervisor 56 44 17799

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 4470
2020 Non-supervisor 36 64 14140
2019 Supervisor 39 61 5068
2019 Non-supervisor 35 65 17942
2018 Supervisor 40 60 4795
2018 Non-supervisor 35 65 17775

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 1 99 4470
2020 Non-supervisor 2 98 14140
2019 Supervisor 1 99 5068
2019 Non-supervisor 2 98 17942
2018 Supervisor 1 99 4792
2018 Non-supervisor 2 98 17760

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 4470
2020 Non-supervisor 8 92 14140
2019 Supervisor 6 94 5068
2019 Non-supervisor 10 90 17942
2018 Supervisor 6 94 4795
2018 Non-supervisor 11 89 17770

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 4470
2020 Non-supervisor 13 87 14140
2019 Supervisor 13 87 5068
2019 Non-supervisor 12 88 17942
2018 Supervisor 13 87 4796
2018 Non-supervisor 13 87 17766

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 4470
2020 Non-supervisor 53 47 14140
2019 Supervisor 43 57 5068
2019 Non-supervisor 50 50 17942
2018 Supervisor 42 58 4794
2018 Non-supervisor 50 50 17780

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 26 74 4470
2020 Non-supervisor 24 76 14140
2019 Supervisor 28 72 5068
2019 Non-supervisor 26 74 17942
2018 Supervisor 28 72 4794
2018 Non-supervisor 27 73 17779

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 4470
2020 Non-supervisor 16 84 14140
2019 Supervisor 14 86 5068
2019 Non-supervisor 16 84 17942
2018 Supervisor 15 85 4793
2018 Non-supervisor 15 85 17767

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 59 41 4470
2020 Non-supervisor 49 51 14142
2019 Supervisor 60 40 5033
2019 Non-supervisor 50 50 17849
2018 Supervisor 61 39 4789
2018 Non-supervisor 49 51 17796

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 4470
2020 Non-supervisor 26 74 14142
2019 Supervisor 34 66 5033
2019 Non-supervisor 25 75 17849
2018 Supervisor 34 66 4788
2018 Non-supervisor 25 75 17782

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 4470
2020 Non-supervisor 7 93 14142
2019 Supervisor 15 85 5033
2019 Non-supervisor 7 93 17849
2018 Supervisor 15 85 4785
2018 Non-supervisor 6 94 17774

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 4470
2020 Non-supervisor 23 77 14142
2019 Supervisor 13 87 5033
2019 Non-supervisor 23 77 17849
2018 Supervisor 12 88 4788
2018 Non-supervisor 22 78 17780

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 4470
2020 Non-supervisor 10 90 14142
2019 Supervisor 12 88 5033
2019 Non-supervisor 10 90 17849
2018 Supervisor 11 89 4786
2018 Non-supervisor 9 91 17774

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 4470
2020 Non-supervisor 8 92 14142
2019 Supervisor 6 94 5033
2019 Non-supervisor 8 92 17849
2018 Supervisor 6 94 4785
2018 Non-supervisor 8 92 17776

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 4470
2020 Non-supervisor 13 87 14142
2019 Supervisor 15 85 5033
2019 Non-supervisor 14 86 17849
2018 Supervisor 14 86 4785
2018 Non-supervisor 14 86 17778

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 4470
2020 Non-supervisor 11 89 14142
2019 Supervisor 13 87 5033
2019 Non-supervisor 12 88 17849
2018 Supervisor 13 87 4784
2018 Non-supervisor 11 89 17775

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 4470
2020 Non-supervisor 28 72 14142
2019 Supervisor 21 79 5033
2019 Non-supervisor 28 72 17849
2018 Supervisor 21 79 4785
2018 Non-supervisor 28 72 17791

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 4194
2020 Non-supervisor 11 89 13084
2019 Supervisor 11 89 4761
2019 Non-supervisor 11 89 16534
2018 Supervisor 11 89 4532
2018 Non-supervisor 11 89 16546

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 4194
2020 Non-supervisor 19 81 13084
2019 Supervisor 17 83 4761
2019 Non-supervisor 21 79 16534
2018 Supervisor 16 84 4532
2018 Non-supervisor 19 81 16544

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 4194
2020 Non-supervisor 9 91 13084
2019 Supervisor 8 92 4761
2019 Non-supervisor 10 90 16534
2018 Supervisor 8 92 4531
2018 Non-supervisor 10 90 16539

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 4194
2020 Non-supervisor 7 93 13084
2019 Supervisor 8 92 4761
2019 Non-supervisor 6 94 16534
2018 Supervisor 8 92 4531
2018 Non-supervisor 7 93 16537

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 4194
2020 Non-supervisor 10 90 13084
2019 Supervisor 12 88 4761
2019 Non-supervisor 10 90 16534
2018 Supervisor 11 89 4531
2018 Non-supervisor 10 90 16537

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 4194
2020 Non-supervisor 8 92 13084
2019 Supervisor 11 89 4761
2019 Non-supervisor 8 92 16534
2018 Supervisor 11 89 4532
2018 Non-supervisor 9 91 16536

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 4194
2020 Non-supervisor 9 91 13084
2019 Supervisor 11 89 4761
2019 Non-supervisor 10 90 16534
2018 Supervisor 9 91 4531
2018 Non-supervisor 10 90 16536

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 4194
2020 Non-supervisor 14 86 13084
2019 Supervisor 7 93 4761
2019 Non-supervisor 13 87 16534
2018 Supervisor 7 93 4532
2018 Non-supervisor 12 88 16540

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 4194
2020 Non-supervisor 15 85 13084
2019 Supervisor 10 90 4761
2019 Non-supervisor 13 87 16534
2018 Supervisor 10 90 4531
2018 Non-supervisor 12 88 16540

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 31 69 4194
2020 Non-supervisor 33 67 13084
2019 Supervisor 30 70 4761
2019 Non-supervisor 32 68 16534
2018 Supervisor 28 72 4532
2018 Non-supervisor 31 69 16544

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 4194
2020 Non-supervisor 10 90 13084
2019 Supervisor 9 91 4761
2019 Non-supervisor 10 90 16534
2018 Supervisor 9 91 4532
2018 Non-supervisor 9 91 16536

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 47 53 4194
2020 Non-supervisor 50 50 13084
2019 Supervisor 43 57 4761
2019 Non-supervisor 49 51 16534
2018 Supervisor 43 57 4534
2018 Non-supervisor 48 52 16554

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 4194
2020 Non-supervisor 2 98 13084
2019 Supervisor 2 98 4761
2019 Non-supervisor 2 98 16534
2018 Supervisor 1 99 4531
2018 Non-supervisor 2 98 16535

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 58 42 4194
2020 Non-supervisor 57 43 13084
2019 Supervisor 54 46 4761
2019 Non-supervisor 57 43 16534
2018 Supervisor 55 45 4534
2018 Non-supervisor 57 43 16561

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 4194
2020 Non-supervisor 4 96 13084
2019 Supervisor 4 96 4761
2019 Non-supervisor 4 96 16534
2018 Supervisor 4 96 4531
2018 Non-supervisor 4 96 16539

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 4194
2020 Non-supervisor 14 86 13084
2019 Supervisor 15 85 4761
2019 Non-supervisor 12 88 16534
2018 Supervisor 15 85 4532
2018 Non-supervisor 12 88 16539

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 23 17 8 5 21 4 60 18 44642
2020 Non-supervisor 20 15 17 6 6 28 8 55 19 143047
2019 Supervisor 20 24 18 9 7 18 5 56 20 41326
2019 Non-supervisor 18 15 19 8 8 25 8 49 23 139745
2018 Supervisor 19 25 20 9 7 17 4 55 19 36492
2018 Non-supervisor 15 17 22 8 8 24 6 46 23 123692
2017 Supervisor 19 25 19 8 7 17 5 57 19 38845
2017 Non-supervisor 15 17 19 7 8 26 8 48 23 134954
2014 Supervisor 21 24 19 7 6 18 5 59 17 40197
2014 Non-supervisor 14 17 20 7 8 26 7 47 23 140163

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 34 15 6 4 5 0 74 10 44620
2020 Non-supervisor 35 28 16 6 5 9 1 71 12 142993
2019 Supervisor 36 35 15 6 4 4 0 73 11 41326
2019 Non-supervisor 33 28 16 7 6 9 1 68 14 139705
2018 Supervisor 33 35 17 7 4 4 0 71 11 36508
2018 Non-supervisor 28 31 19 7 6 8 1 64 15 123649
2017 Supervisor 32 35 16 7 5 5 1 71 12 38791
2017 Non-supervisor 27 30 18 7 7 10 1 65 15 134783
2014 Supervisor 32 34 17 6 4 7 1 71 11 40193
2014 Non-supervisor 24 29 19 7 6 12 1 62 15 140106

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 44639
2020 Non-supervisor 7 93 143033
2019 Supervisor 6 94 41284
2019 Non-supervisor 8 92 139586
2018 Supervisor 6 94 36563
2018 Non-supervisor 8 92 123726

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 2613
2020 Non-supervisor 37 63 9599
2019 Supervisor 32 68 2310
2019 Non-supervisor 39 61 10608
2018 Supervisor 30 70 2184
2018 Non-supervisor 38 62 9547

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 77 23 2613
2020 Non-supervisor 77 23 9599
2019 Supervisor 75 25 2310
2019 Non-supervisor 76 24 10608
2018 Supervisor 75 25 2187
2018 Non-supervisor 77 23 9562

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 2613
2020 Non-supervisor 2 98 9599
2019 Supervisor 12 88 2310
2019 Non-supervisor 3 97 10608
2018 Supervisor 11 89 2183
2018 Non-supervisor 2 98 9540

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 2613
2020 Non-supervisor 4 96 9599
2019 Supervisor 2 98 2310
2019 Non-supervisor 4 96 10608
2018 Supervisor 2 98 2183
2018 Non-supervisor 4 96 9540

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 2613
2020 Non-supervisor 8 92 9599
2019 Supervisor 7 93 2310
2019 Non-supervisor 8 92 10608
2018 Supervisor 7 93 2183
2018 Non-supervisor 7 93 9541

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 2613
2020 Non-supervisor 8 92 9599
2019 Supervisor 6 94 2310
2019 Non-supervisor 9 91 10608
2018 Supervisor 7 93 2183
2018 Non-supervisor 9 91 9545

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 2613
2020 Non-supervisor 9 91 9599
2019 Supervisor 10 90 2310
2019 Non-supervisor 8 92 10608
2018 Supervisor 9 91 2183
2018 Non-supervisor 8 92 9541

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 25 75 2612
2020 Non-supervisor 29 71 9598
2019 Supervisor 25 75 2279
2019 Non-supervisor 26 74 10417
2018 Supervisor 24 76 2180
2018 Non-supervisor 25 75 9536

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 2612
2020 Non-supervisor 20 80 9598
2019 Supervisor 19 81 2279
2019 Non-supervisor 20 80 10417
2018 Supervisor 19 81 2180
2018 Non-supervisor 20 80 9536

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 2612
2020 Non-supervisor 17 83 9598
2019 Supervisor 14 86 2279
2019 Non-supervisor 16 84 10417
2018 Supervisor 14 86 2180
2018 Non-supervisor 15 85 9532

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 2612
2020 Non-supervisor 6 94 9598
2019 Supervisor 4 96 2279
2019 Non-supervisor 7 93 10417
2018 Supervisor 5 95 2180
2018 Non-supervisor 7 93 9530

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 2612
2020 Non-supervisor 26 74 9598
2019 Supervisor 28 72 2279
2019 Non-supervisor 29 71 10417
2018 Supervisor 26 74 2180
2018 Non-supervisor 26 74 9532

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 2612
2020 Non-supervisor 26 74 9598
2019 Supervisor 35 65 2279
2019 Non-supervisor 28 72 10417
2018 Supervisor 36 64 2181
2018 Non-supervisor 27 73 9535

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 2612
2020 Non-supervisor 4 96 9598
2019 Supervisor 4 96 2279
2019 Non-supervisor 4 96 10417
2018 Supervisor 4 96 2180
2018 Non-supervisor 4 96 9529

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 2612
2020 Non-supervisor 2 98 9598
2019 Supervisor 2 98 2279
2019 Non-supervisor 2 98 10417
2018 Supervisor 2 98 2180
2018 Non-supervisor 2 98 9528

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 2612
2020 Non-supervisor 9 91 9598
2019 Supervisor 7 93 2279
2019 Non-supervisor 8 92 10417
2018 Supervisor 6 94 2181
2018 Non-supervisor 8 92 9530

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 2612
2020 Non-supervisor 19 81 9598
2019 Supervisor 15 85 2279
2019 Non-supervisor 15 85 10417
2018 Supervisor 15 85 2181
2018 Non-supervisor 15 85 9532

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 2612
2020 Non-supervisor 1 99 9598
2019 Supervisor 1 99 2279
2019 Non-supervisor 1 99 10417
2018 Supervisor 1 99 2180
2018 Non-supervisor 1 99 9528

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 2612
2020 Non-supervisor 17 83 9598
2019 Supervisor 13 87 2279
2019 Non-supervisor 18 82 10417
2018 Supervisor 12 88 2180
2018 Non-supervisor 19 81 9537

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 2612
2020 Non-supervisor 0 100 9598
2019 Supervisor 0 100 2279
2019 Non-supervisor 0 100 10417
2018 Supervisor 1 99 2180
2018 Non-supervisor 0 100 9528

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 18 82 2612
2020 Non-supervisor 17 83 9598
2019 Supervisor 15 85 2279
2019 Non-supervisor 19 81 10417
2018 Supervisor 17 83 2182
2018 Non-supervisor 19 81 9541

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 2613
2020 Non-supervisor 29 71 9599
2019 Supervisor 32 68 2260
2019 Non-supervisor 29 71 10328
2018 Supervisor 33 67 2186
2018 Non-supervisor 28 72 9559

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 2613
2020 Non-supervisor 14 86 9599
2019 Supervisor 15 85 2260
2019 Non-supervisor 14 86 10328
2018 Supervisor 16 84 2185
2018 Non-supervisor 15 85 9548

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 2613
2020 Non-supervisor 5 95 9599
2019 Supervisor 7 93 2260
2019 Non-supervisor 5 95 10328
2018 Supervisor 7 93 2185
2018 Non-supervisor 4 96 9549

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 2613
2020 Non-supervisor 19 81 9599
2019 Supervisor 10 90 2260
2019 Non-supervisor 18 82 10328
2018 Supervisor 10 90 2186
2018 Non-supervisor 19 81 9556

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 2613
2020 Non-supervisor 5 95 9599
2019 Supervisor 5 95 2260
2019 Non-supervisor 5 95 10328
2018 Supervisor 4 96 2184
2018 Non-supervisor 5 95 9546

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 2613
2020 Non-supervisor 7 93 9599
2019 Supervisor 5 95 2260
2019 Non-supervisor 6 94 10328
2018 Supervisor 5 95 2184
2018 Non-supervisor 7 93 9548

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 2613
2020 Non-supervisor 9 91 9599
2019 Supervisor 9 91 2260
2019 Non-supervisor 9 91 10328
2018 Supervisor 9 91 2184
2018 Non-supervisor 9 91 9547

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 2613
2020 Non-supervisor 9 91 9599
2019 Supervisor 9 91 2260
2019 Non-supervisor 8 92 10328
2018 Supervisor 8 92 2184
2018 Non-supervisor 9 91 9549

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 49 51 2613
2020 Non-supervisor 48 52 9599
2019 Supervisor 49 51 2260
2019 Non-supervisor 49 51 10328
2018 Supervisor 48 52 2185
2018 Non-supervisor 49 51 9559

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 2488
2020 Non-supervisor 6 94 8976
2019 Supervisor 5 95 2002
2019 Non-supervisor 6 94 9079
2018 Supervisor 4 96 2081
2018 Non-supervisor 5 95 8905

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 2488
2020 Non-supervisor 15 85 8976
2019 Supervisor 13 87 2002
2019 Non-supervisor 15 85 9079
2018 Supervisor 12 88 2080
2018 Non-supervisor 14 86 8905

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 2488
2020 Non-supervisor 4 96 8976
2019 Supervisor 3 97 2002
2019 Non-supervisor 4 96 9079
2018 Supervisor 3 97 2080
2018 Non-supervisor 3 97 8902

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 2488
2020 Non-supervisor 3 97 8976
2019 Supervisor 2 98 2002
2019 Non-supervisor 3 97 9079
2018 Supervisor 3 97 2080
2018 Non-supervisor 2 98 8903

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 2488
2020 Non-supervisor 3 97 8976
2019 Supervisor 2 98 2002
2019 Non-supervisor 3 97 9079
2018 Supervisor 2 98 2080
2018 Non-supervisor 3 97 8904

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 2488
2020 Non-supervisor 4 96 8976
2019 Supervisor 4 96 2002
2019 Non-supervisor 4 96 9079
2018 Supervisor 3 97 2080
2018 Non-supervisor 4 96 8902

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 2488
2020 Non-supervisor 7 93 8976
2019 Supervisor 7 93 2002
2019 Non-supervisor 7 93 9079
2018 Supervisor 6 94 2080
2018 Non-supervisor 7 93 8904

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 2488
2020 Non-supervisor 13 87 8976
2019 Supervisor 7 93 2002
2019 Non-supervisor 12 88 9079
2018 Supervisor 7 93 2081
2018 Non-supervisor 12 88 8905

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 2488
2020 Non-supervisor 12 88 8976
2019 Supervisor 8 92 2002
2019 Non-supervisor 10 90 9079
2018 Supervisor 7 93 2080
2018 Non-supervisor 11 89 8908

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 29 71 2488
2020 Non-supervisor 28 72 8976
2019 Supervisor 27 73 2002
2019 Non-supervisor 27 73 9079
2018 Supervisor 26 74 2081
2018 Non-supervisor 27 73 8908

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 2488
2020 Non-supervisor 9 91 8976
2019 Supervisor 8 92 2002
2019 Non-supervisor 9 91 9079
2018 Supervisor 7 93 2081
2018 Non-supervisor 9 91 8905

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 47 53 2488
2020 Non-supervisor 46 54 8976
2019 Supervisor 46 54 2002
2019 Non-supervisor 45 55 9079
2018 Supervisor 44 56 2082
2018 Non-supervisor 45 55 8917

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 1 99 2488
2020 Non-supervisor 2 98 8976
2019 Supervisor 2 98 2002
2019 Non-supervisor 2 98 9079
2018 Supervisor 1 99 2080
2018 Non-supervisor 2 98 8903

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 66 34 2488
2020 Non-supervisor 62 38 8976
2019 Supervisor 64 36 2002
2019 Non-supervisor 62 38 9079
2018 Supervisor 65 35 2084
2018 Non-supervisor 64 36 8918

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 2488
2020 Non-supervisor 4 96 8976
2019 Supervisor 3 97 2002
2019 Non-supervisor 4 96 9079
2018 Supervisor 4 96 2080
2018 Non-supervisor 4 96 8904

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 2488
2020 Non-supervisor 13 87 8976
2019 Supervisor 11 89 2002
2019 Non-supervisor 11 89 9079
2018 Supervisor 13 87 2079
2018 Non-supervisor 13 87 8904

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 22 18 4 3 25 4 65 10 44579
2020 Non-supervisor 21 16 18 4 4 31 6 59 13 142863
2019 Supervisor 23 21 20 4 3 23 5 61 10 41281
2019 Non-supervisor 19 15 21 4 5 28 8 53 14 139550
2018 Supervisor 21 24 22 4 3 22 4 61 9 36518
2018 Non-supervisor 17 17 24 4 5 28 5 51 13 123635
2017 Supervisor 22 23 19 3 3 25 6 64 8 38819
2017 Non-supervisor 16 17 20 4 4 31 7 54 13 134847
2014 Supervisor 22 21 19 3 2 26 6 64 7 40165
2014 Non-supervisor 15 17 21 4 4 32 7 52 13 140083

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 34 16 4 3 6 1 76 7 44631
2020 Non-supervisor 36 28 16 4 4 10 1 73 9 142929
2019 Supervisor 39 32 16 4 3 6 1 76 7 41285
2019 Non-supervisor 35 27 17 4 4 11 1 71 10 139471
2018 Supervisor 35 35 17 4 3 6 1 75 7 36522
2018 Non-supervisor 29 30 20 5 4 11 1 67 10 123618
2017 Supervisor 36 34 15 4 2 8 1 77 6 38765
2017 Non-supervisor 29 30 17 4 4 13 2 70 9 134688
2014 Supervisor 35 33 16 3 2 10 1 76 6 40147
2014 Non-supervisor 26 29 19 4 3 16 2 68 9 140012

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 44569
2020 Non-supervisor 9 91 142271

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 44620
2020 Non-supervisor 13 87 142489
2019 Supervisor 12 88 41334
2019 Non-supervisor 17 83 139676
2017 Supervisor 13 87 38784
2017 Non-supervisor 18 82 134779
2014 Supervisor 11 89 40121
2014 Non-supervisor 16 84 139770

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 4923
2020 Non-supervisor 50 50 19145

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 83 17 4933
2020 Non-supervisor 78 22 19134
2019 Supervisor 83 17 4955
2019 Non-supervisor 81 19 24029
2017 Supervisor 79 21 4926
2017 Non-supervisor 78 22 24543
2014 Supervisor 77 23 4387
2014 Non-supervisor 78 22 22892

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 34 8 6 2 0 0 85 8 4094
2020 Non-supervisor 48 33 8 7 3 0 0 82 10 15029
2019 Supervisor 53 30 5 7 3 0 0 84 10 4091
2019 Non-supervisor 47 32 7 9 4 0 0 80 14 19227
2017 Supervisor 54 31 5 6 3 0 1 86 9 3893
2017 Non-supervisor 45 36 6 8 4 1 1 82 12 19224
2014 Supervisor 58 28 5 6 2 0 0 87 8 3407
2014 Non-supervisor 48 33 6 8 4 0 0 82 12 17939

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 31 8 5 2 1 2 85 7 44656
2020 Non-supervisor 47 30 9 5 3 3 3 81 9 143013
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 35 14 11 5 1 0 70 16 44503
2020 Non-supervisor 36 32 14 9 6 3 0 70 16 142731

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 42 10 10 3 0 0 77 13 44710
2020 Non-supervisor 40 39 10 8 3 1 0 79 11 143262

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 39 12 10 3 0 0 74 14 44512
2020 Non-supervisor 39 36 12 8 4 1 0 76 12 142659

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 40 16 6 2 0 1 75 9 44365
2020 Non-supervisor 35 36 17 6 3 1 1 73 9 142199

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 11 4 2 1 1 83 6 44565
2020 Non-supervisor 45 33 12 4 2 2 1 80 7 142701

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 19 5 1 1 5 3 93 2 44582
2020 Non-supervisor 65 17 6 1 1 8 3 92 2 142891

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 33 7 4 2 1 0 87 5 44513
2020 Non-supervisor 49 33 9 5 2 2 0 83 7 142630

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 29 8 6 4 0 0 83 10 44490
2020 Non-supervisor 49 29 9 7 5 1 0 79 12 142578

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 30 8 5 3 0 0 84 8 44569
2020 Non-supervisor 52 28 9 6 4 1 0 81 10 142820

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 89 11 44722

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 35 18 18 8 0 0 56 26 41680

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 41 10 5 2 1 0 83 7 44628
2020 Non-supervisor 40 38 12 6 3 2 0 80 8 142993
2019 Supervisor 34 44 13 6 2 1 0 78 9 41185
2019 Non-supervisor 31 39 15 8 4 3 0 72 13 139462
2018 Supervisor 34 43 13 7 3 1 0 77 9 36509
2018 Non-supervisor 28 40 16 8 5 3 0 70 14 123638
2017 Supervisor 28 43 15 8 4 2 0 73 12 38792
2017 Non-supervisor 23 39 17 9 6 5 0 66 16 134796

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 30 11 11 7 1 0 71 18 44565
2020 Non-supervisor 39 28 12 11 9 2 1 68 20 142837

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 29 12 5 3 2 0 80 8 44432
2020 Non-supervisor 48 27 13 4 4 4 1 78 9 142467

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 36 16 11 6 1 0 67 17 44665
2020 Non-supervisor 35 32 15 9 7 2 0 68 16 143068
2019 Supervisor 23 38 17 13 7 1 0 62 20 41299
2019 Non-supervisor 25 34 17 12 9 2 0 60 22 139675
2018 Supervisor 22 38 17 14 8 1 0 61 22 36601
2018 Non-supervisor 23 34 18 13 10 2 0 58 24 123782
2017 Supervisor 17 41 17 15 9 1 0 58 24 38812
2017 Non-supervisor 18 36 17 14 11 2 0 56 26 134827

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 47 13 12 3 1 1 71 15 44705
2019 Supervisor 21 45 14 12 4 2 2 68 17 41266

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 28 18 9 8 0 1 64 18 44680
2020 Non-supervisor 34 24 18 11 12 0 2 58 23 143213

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 29 18 10 8 0 0 64 18 44549
2020 Non-supervisor 33 28 19 10 9 0 1 61 19 142863
2019 Supervisor 24 28 21 12 15 0 1 52 28 41337
2019 Non-supervisor 25 26 20 12 15 0 1 52 28 139740
2018 Supervisor 20 25 22 14 18 0 1 45 32 36606
2018 Non-supervisor 21 24 21 14 18 0 1 46 32 123821
2017 Supervisor 22 23 19 15 19 0 1 46 35 38746
2017 Non-supervisor 22 24 20 14 19 0 2 46 34 134736

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 20 27 23 19 0 0 30 43 44682
2020 Non-supervisor 25 29 25 13 8 0 1 54 21 143065
2019 Supervisor 10 24 29 21 16 0 0 34 37 41316
2019 Non-supervisor 25 30 24 12 8 0 1 56 20 139666
2018 Supervisor 8 20 30 23 18 0 0 28 41 36578
2018 Non-supervisor 20 29 28 14 9 0 1 49 23 123742
2017 Supervisor 9 22 29 23 17 0 0 31 40 38786
2017 Non-supervisor 22 29 26 13 9 0 1 51 23 134751

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 28 27 18 12 0 0 43 30 44562
2020 Non-supervisor 35 29 18 9 6 1 2 66 15 142719
2019 Supervisor 15 31 27 16 10 0 0 46 26 41125
2019 Non-supervisor 35 30 18 9 6 0 2 66 15 139022
2018 Supervisor 12 28 30 19 12 0 0 40 31 36447
2018 Non-supervisor 28 30 22 11 6 1 2 60 18 123229
2017 Supervisor 13 29 28 18 12 0 1 42 30 38727
2017 Non-supervisor 29 29 20 11 7 1 3 61 18 134439

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 22 26 21 18 0 0 35 40 44489
2020 Non-supervisor 31 25 19 12 10 1 2 58 22 142533
2019 Supervisor 10 23 26 21 19 0 0 33 40 41171
2019 Non-supervisor 28 25 20 13 12 1 1 54 26 139093
2018 Supervisor 9 20 27 23 21 0 0 29 44 36434
2018 Non-supervisor 23 24 22 15 13 1 2 49 29 123373
2017 Supervisor 9 21 26 22 20 0 1 31 43 38790
2017 Non-supervisor 24 24 21 15 13 1 3 49 29 134702

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 26 20 13 11 0 1 55 25 44501
2020 Non-supervisor 53 22 11 5 4 1 5 79 9 142403
2019 Supervisor 34 28 18 10 7 0 2 63 18 41196
2019 Non-supervisor 57 21 9 4 3 0 6 83 7 139139
2018 Supervisor 29 28 21 11 8 0 3 59 20 36479
2018 Non-supervisor 51 22 11 4 3 1 7 79 8 123295
2017 Supervisor 29 29 20 11 8 0 4 60 19 38747
2017 Non-supervisor 48 22 11 4 3 1 11 79 8 134485

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 27 24 16 14 0 0 46 30 44605
2020 Non-supervisor 33 28 20 10 8 0 1 61 19 142841
2019 Supervisor 23 30 24 12 10 0 0 54 23 41261
2019 Non-supervisor 37 28 18 8 7 0 1 66 16 139458
2018 Supervisor 20 27 26 15 12 0 0 47 27 36559
2018 Non-supervisor 33 27 20 10 8 0 1 61 18 123585
2017 Supervisor 20 30 26 14 9 0 0 51 23 38690
2017 Non-supervisor 31 30 20 10 7 0 1 62 18 134374

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 25 20 12 10 0 5 56 23 44552
2020 Non-supervisor 34 23 17 10 9 0 7 61 20 142819

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 37 22 9 4 0 0 65 14 44517
2020 Non-supervisor 35 31 18 8 5 1 2 68 13 142642
2019 Supervisor 23 39 23 10 5 0 0 62 15 41211
2019 Non-supervisor 32 33 19 9 6 1 1 66 15 139351
2018 Supervisor 19 37 26 12 6 0 0 56 17 36477
2018 Non-supervisor 26 32 23 10 6 1 1 60 17 123383
2017 Supervisor 22 35 24 12 6 0 0 58 18 38681
2017 Non-supervisor 28 31 21 11 6 1 2 61 18 134264

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 33 27 16 8 0 0 50 24 44501
2020 Non-supervisor 29 32 21 10 6 1 1 62 17 142552
2019 Supervisor 15 34 27 15 8 0 0 49 23 41215
2019 Non-supervisor 28 32 21 11 7 1 1 61 18 139273
2018 Supervisor 12 32 29 17 9 0 0 44 27 36482
2018 Non-supervisor 23 31 24 13 7 1 1 56 20 123343
2017 Supervisor 14 32 27 17 10 0 0 46 27 38683
2017 Non-supervisor 25 30 22 13 7 1 2 56 21 134289

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 34 21 11 6 0 0 61 17 44503
2020 Non-supervisor 35 30 18 9 6 0 1 66 15 142594
2019 Supervisor 25 34 22 11 6 0 0 60 18 41176
2019 Non-supervisor 33 30 19 10 7 0 1 64 17 139157
2018 Supervisor 21 34 24 13 7 0 0 56 20 36430
2018 Non-supervisor 28 30 21 11 7 0 1 59 19 123253
2017 Supervisor 23 34 22 13 7 0 1 57 20 38684
2017 Non-supervisor 29 30 20 11 7 1 2 61 19 134351

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 29 15 8 6 0 0 72 14 44404
2020 Non-supervisor 45 25 14 8 7 1 1 72 14 142277
2019 Supervisor 41 29 15 8 6 0 0 71 14 41170
2019 Non-supervisor 42 26 15 8 7 1 1 69 16 139091

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 33 23 11 5 0 0 61 16 44527
2020 Non-supervisor 31 30 21 11 7 0 1 61 18 142750

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 30 25 15 9 0 0 51 24 44529
2020 Non-supervisor 30 31 21 11 7 0 1 61 18 142681
2019 Supervisor 25 32 23 12 7 0 0 58 19 41084
2019 Non-supervisor 35 31 19 9 6 0 1 67 15 138787
2018 Supervisor 20 30 26 15 8 0 0 50 24 36349
2018 Non-supervisor 29 31 21 11 6 0 1 61 17 122910
2017 Supervisor 21 31 24 14 8 0 1 53 23 38616
2017 Non-supervisor 30 31 20 10 6 1 2 63 17 134039

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 30 14 5 2 0 1 78 8 44368
2020 Non-supervisor 49 27 14 5 3 0 1 77 9 142175
2019 Supervisor 53 25 12 5 3 0 1 79 8 41066
2019 Non-supervisor 52 24 12 5 4 0 2 78 10 138867
2018 Supervisor 51 26 13 6 3 0 1 78 9 36325
2018 Non-supervisor 50 24 13 6 4 0 2 76 11 122848
2017 Supervisor 55 24 12 5 3 0 1 80 8 38801
2017 Non-supervisor 51 24 13 6 4 0 2 77 10 134740

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 36 21 9 4 0 0 66 13 44368
2020 Non-supervisor 34 34 19 8 4 0 1 68 12 142360

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 16 5 2 1 0 4 91 3 44380
2020 Non-supervisor 66 17 7 3 2 1 4 88 5 142270
2019 Supervisor 75 11 4 2 1 0 6 92 3 41088
2019 Non-supervisor 69 13 6 2 2 1 6 89 5 138833
2018 Supervisor 71 15 6 2 2 0 4 90 4 36368
2018 Non-supervisor 65 16 7 3 3 1 5 86 6 123034

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 10 5 3 2 0 2 90 5 44352
2020 Non-supervisor 76 10 5 3 3 1 3 89 6 142198
2019 Supervisor 72 13 6 3 4 0 2 87 7 41169
2019 Non-supervisor 70 12 6 4 4 1 3 85 9 139298
2018 Supervisor 69 14 7 3 4 1 2 86 7 36383
2018 Non-supervisor 66 14 7 4 5 1 3 83 9 123102
2017 Supervisor 72 14 6 4 3 0 2 87 6 38801
2017 Non-supervisor 68 14 6 4 4 1 3 85 8 134718

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 24 8 3 2 0 1 87 5 44274
2020 Non-supervisor 69 18 6 3 2 0 2 89 4 141956
2019 Supervisor 52 30 11 4 2 0 1 83 6 41069
2019 Non-supervisor 57 25 9 4 3 0 2 84 7 138889
2018 Supervisor 50 31 12 4 2 0 1 81 6 36511
2018 Non-supervisor 53 27 11 4 3 0 2 81 8 123518
2017 Supervisor 51 31 11 4 2 0 1 83 6 38777
2017 Non-supervisor 54 27 10 4 3 0 2 83 7 134643

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 19 8 4 4 0 1 83 8 44344
2020 Non-supervisor 66 16 7 4 4 0 2 84 9 142300
2019 Supervisor 58 22 10 5 5 0 1 80 10 41026
2019 Non-supervisor 60 19 9 5 5 0 1 80 11 138655
2018 Supervisor 51 24 12 6 5 0 1 76 12 36421
2018 Non-supervisor 53 21 11 6 6 0 1 76 13 123143
2017 Supervisor 57 22 10 6 4 0 1 80 10 38776
2017 Non-supervisor 57 20 10 6 5 0 2 79 11 134648

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 30 13 5 3 0 1 79 8 44518
2020 Non-supervisor 65 5 2 1 0 0 27 96 1 142426
2019 Supervisor 42 32 16 6 3 0 1 75 9 41010
2019 Non-supervisor 62 6 2 1 1 0 28 95 2 138209
2018 Supervisor 39 33 17 7 3 0 1 73 10 36298
2018 Non-supervisor 55 7 2 1 0 0 34 94 2 122540
2017 Supervisor 42 33 15 6 3 0 1 76 9 38774
2017 Non-supervisor 56 7 2 1 1 0 32 94 2 134518

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 21 7 2 1 0 2 90 3 44640
2020 Non-supervisor 68 17 7 2 1 0 4 89 4 142999
2019 Supervisor 65 22 8 2 1 0 1 89 3 41035
2019 Non-supervisor 66 17 7 2 2 0 5 89 4 138738
2018 Supervisor 61 24 9 3 1 0 2 87 4 36364
2018 Non-supervisor 61 19 9 3 2 0 7 86 5 122955
2017 Supervisor 64 23 8 2 1 0 2 89 3 38576
2017 Non-supervisor 62 18 7 2 1 1 8 88 4 133959

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 13 4 2 1 0 1 93 3 44641
2020 Non-supervisor 65 17 8 4 5 1 2 83 9 143056
2019 Supervisor 80 12 4 2 1 0 1 93 3 41165
2019 Non-supervisor 65 15 7 4 6 1 3 82 10 139227
2018 Supervisor 77 13 4 2 2 0 2 92 4 36483
2018 Non-supervisor 60 16 8 5 6 1 4 80 11 123430
2017 Supervisor 75 15 5 2 2 0 2 91 4 38821
2017 Non-supervisor 58 17 8 5 6 1 5 79 12 134803

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 30 14 4 2 0 1 80 6 44634
2020 Non-supervisor 45 29 15 6 3 0 1 76 9 143058
2019 Supervisor 57 27 10 3 1 0 1 85 4 41066
2019 Non-supervisor 52 27 12 4 2 0 2 81 6 138915
2018 Supervisor 53 29 12 4 1 0 1 82 5 36448
2018 Non-supervisor 46 29 14 5 3 0 2 78 8 123260
2017 Supervisor 55 29 11 3 1 0 1 85 4 38741
2017 Non-supervisor 48 29 13 4 2 0 3 80 7 134559

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 42 22 6 3 0 0 69 9 44653
2020 Non-supervisor 27 39 22 7 4 0 0 67 11 143180

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 27 39 19 7 0 0 36 26 44656
2020 Non-supervisor 16 35 33 12 4 0 0 51 16 143149
2019 Supervisor 10 28 40 17 5 0 0 38 22 41357
2019 Non-supervisor 19 35 31 11 4 0 0 54 15 139911
2018 Supervisor 8 25 41 20 6 0 0 33 26 36647
2018 Non-supervisor 15 33 34 12 5 0 0 48 17 124038
2017 Supervisor 6 24 42 19 8 0 0 30 28 38855
2017 Non-supervisor 13 31 36 12 6 0 0 45 18 135003

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 26 38 16 5 0 0 20 42 44539
2020 Non-supervisor 10 18 38 23 10 0 0 34 28 142657
2019 Supervisor 12 23 41 18 6 0 0 24 35 41051
2019 Non-supervisor 9 17 37 24 12 0 0 36 27 138720
2018 Supervisor 13 25 40 17 6 0 0 23 37 36214
2018 Non-supervisor 10 18 38 23 11 0 0 34 28 122652
2017 Supervisor 10 25 41 17 6 0 0 23 36 38751
2017 Non-supervisor 8 18 39 23 11 0 1 34 27 134508
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 50 16 0 60 40 44750
2020 Non-supervisor 28 50 21 2 64 36 143431

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 14386
2020 Non-supervisor 39 61 39232

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 19 13 7 6 1 6 72 15 44668
2020 Non-supervisor 44 17 12 7 6 3 12 71 15 143111
2019 Supervisor 43 18 15 9 10 0 5 64 20 40748
2019 Non-supervisor 42 17 13 8 10 1 8 65 20 138109
2018 Supervisor 44 16 14 9 10 1 6 64 21 36518
2018 Non-supervisor 41 16 13 9 11 2 9 63 22 123567

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 20 16 21 28 1 4 31 52 14381
2020 Non-supervisor 12 21 17 19 26 1 5 35 48 39214

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 14 14 22 39 1 4 21 65 14391
2020 Non-supervisor 8 17 15 21 35 1 3 26 59 39231
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