2020 Public Service Employee Survey Results by Theme for the Public Service by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 35 12 10 7 0 0 71 17 16580
2020 Not a person with a disability 40 39 11 7 4 0 0 79 10 170262
2019 Person with a disability 33 34 13 10 9 0 0 68 20 12507
2019 Not a person with a disability 38 39 11 7 5 0 0 77 12 167036
2018 Person with a disability 29 37 12 11 11 0 0 66 21 11100
2018 Not a person with a disability 34 42 12 8 5 0 0 76 12 147211
2017 Person with a disability 30 39 11 10 9 0 0 69 20 11906
2017 Not a person with a disability 33 44 11 7 5 0 0 77 12 160819
2014 Person with a disability 28 40 12 11 10 0 0 68 20 11346
2014 Not a person with a disability 30 45 12 8 5 0 0 75 13 168030

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 14 13 13 0 0 60 26 16564
2020 Not a person with a disability 36 36 13 9 6 0 0 73 15 169901
2019 Person with a disability 25 29 14 14 16 0 0 55 31 12475
2019 Not a person with a disability 33 36 14 10 7 0 0 69 17 166655
2018 Person with a disability 22 30 14 15 19 0 0 52 34 11143
2018 Not a person with a disability 30 38 14 11 8 0 0 67 19 147488
2017 Person with a disability 22 30 14 15 19 0 0 52 34 11894
2017 Not a person with a disability 28 37 14 11 9 0 0 66 20 160626

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 30 11 4 3 0 0 82 7 16450
2020 Not a person with a disability 55 32 9 3 2 0 0 87 5 169047
2019 Person with a disability 51 30 11 5 4 0 0 80 9 12400
2019 Not a person with a disability 52 33 10 3 2 0 0 85 5 165930
2018 Person with a disability 49 32 10 5 4 0 0 81 9 11073
2018 Not a person with a disability 50 35 9 3 2 0 0 86 5 146705
2017 Person with a disability 51 31 10 4 4 0 0 83 8 11874
2017 Not a person with a disability 52 35 9 3 2 0 0 87 5 160450
2014 Person with a disability 60 25 8 3 3 0 0 86 6 11338
2014 Not a person with a disability 59 29 8 2 1 0 0 88 4 167922

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 34 12 8 5 0 0 76 13 16580
2020 Not a person with a disability 47 37 9 5 2 0 0 84 7 170206
2019 Person with a disability 38 34 13 8 6 0 0 73 15 12514
2019 Not a person with a disability 44 38 10 5 3 0 0 82 8 167024
2018 Person with a disability 35 35 14 9 7 0 0 70 16 11136
2018 Not a person with a disability 41 40 11 6 3 0 0 80 9 147664
2017 Person with a disability 35 36 12 8 7 0 0 72 16 11866
2017 Not a person with a disability 41 40 11 6 3 0 0 81 9 160175
2014 Person with a disability 36 36 13 8 7 0 0 72 15 11327
2014 Not a person with a disability 40 40 11 6 3 0 0 80 9 167928

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 27 16 10 10 1 0 63 21 16543
2020 Not a person with a disability 45 31 13 6 4 0 0 76 11 169625
2019 Person with a disability 29 27 17 11 14 1 0 57 26 12510
2019 Not a person with a disability 40 32 15 8 6 0 0 72 14 166703
2018 Person with a disability 26 26 17 13 17 1 0 53 30 11117
2018 Not a person with a disability 36 32 17 8 6 0 0 68 15 147335
2017 Person with a disability 26 27 18 13 15 1 0 53 29 11899
2017 Not a person with a disability 34 33 16 9 7 1 0 67 16 160563
2014 Person with a disability 23 28 17 15 16 1 0 52 31 11344
2014 Not a person with a disability 28 36 17 11 7 1 0 64 19 168054

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 30 15 12 9 0 0 64 21 16466
2020 Not a person with a disability 43 33 12 7 4 0 0 77 11 168955
2019 Person with a disability 28 29 17 13 13 1 0 57 26 12436
2019 Not a person with a disability 38 34 14 9 5 0 0 72 14 166121
2018 Person with a disability 24 29 17 14 15 0 0 53 30 11070
2018 Not a person with a disability 34 35 16 9 6 0 0 69 15 146778
2017 Person with a disability 24 30 17 15 14 1 0 54 29 11898
2017 Not a person with a disability 33 36 15 10 6 0 0 69 16 160632
2014 Person with a disability 22 30 17 16 15 0 0 53 31 11340
2014 Not a person with a disability 27 37 17 12 7 0 0 65 19 168008

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 21 18 12 12 4 1 56 25 16573
2020 Not a person with a disability 39 25 17 9 6 3 1 67 15 170044
2019 Person with a disability 28 21 18 13 16 3 1 51 30 12520
2019 Not a person with a disability 35 25 18 11 8 3 1 62 19 167045
2018 Person with a disability 25 20 19 14 17 3 1 47 33 11140
2018 Not a person with a disability 32 26 19 11 9 3 0 60 21 147612
2017 Person with a disability 25 21 18 13 17 5 1 49 32 11893
2017 Not a person with a disability 31 26 18 11 9 4 1 60 21 160622
2014 Person with a disability 26 21 17 14 17 4 1 49 33 11343
2014 Not a person with a disability 28 26 19 12 10 4 1 57 23 168025
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 16 6 6 2 4 70 12 16571
2020 Not a person with a disability 49 26 14 4 3 1 4 79 7 170081
2019 Person with a disability 38 24 17 7 8 1 5 66 15 12511
2019 Not a person with a disability 45 27 15 5 3 1 4 76 8 167032

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 28 11 9 8 1 1 72 17 16580
2020 Not a person with a disability 50 30 10 6 4 1 1 81 10 170119
2019 Person with a disability 38 28 12 10 9 1 0 68 20 12460
2019 Not a person with a disability 46 31 10 7 4 1 0 78 12 166402
2018 Person with a disability 35 29 12 12 11 1 0 65 23 11070
2018 Not a person with a disability 43 33 11 8 5 1 0 76 13 146783
2017 Person with a disability 36 30 12 11 11 1 0 66 22 11916
2017 Not a person with a disability 43 33 10 8 5 1 0 77 13 160751
2014 Person with a disability 35 30 11 11 11 1 0 66 22 11344
2014 Not a person with a disability 40 34 11 9 5 1 0 75 14 168034

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 24 11 7 7 0 1 74 15 16605
2020 Not a person with a disability 57 25 9 5 3 0 0 83 9 170412
2019 Person with a disability 44 26 12 8 9 0 0 70 18 12509
2019 Not a person with a disability 52 28 10 6 4 0 0 80 10 167128
2018 Person with a disability 39 25 13 10 12 1 0 65 22 11104
2018 Not a person with a disability 47 29 11 7 5 0 0 76 12 147174
2017 Person with a disability 42 25 12 9 11 1 0 67 21 11884
2017 Not a person with a disability 50 28 10 6 5 0 0 78 12 160520
2014 Person with a disability 41 26 12 9 11 1 0 68 20 11336
2014 Not a person with a disability 47 30 11 7 5 0 0 77 12 167960

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 24 14 10 10 8 0 63 22 16595
2020 Not a person with a disability 39 29 13 6 5 7 0 74 12 170371
2019 Person with a disability 26 26 16 12 13 7 0 56 27 12505
2019 Not a person with a disability 33 32 15 8 6 6 0 69 15 166802
2018 Person with a disability 22 26 16 13 17 6 0 51 31 11177
2018 Not a person with a disability 29 31 17 9 7 6 0 65 18 147964
2017 Person with a disability 22 26 16 13 16 8 0 52 31 11915
2017 Not a person with a disability 28 32 16 9 7 7 0 65 18 160840
2014 Person with a disability 21 26 16 13 16 8 0 51 31 11337
2014 Not a person with a disability 25 33 17 10 7 8 0 63 19 167947

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 27 15 13 12 3 0 59 26 16573
2020 Not a person with a disability 36 32 14 9 7 2 0 69 16 169915
2019 Person with a disability 23 26 17 15 16 3 0 51 32 12484
2019 Not a person with a disability 29 32 17 11 8 2 0 63 20 166470
2018 Person with a disability 20 25 17 16 20 3 0 46 37 11149
2018 Not a person with a disability 26 32 18 13 10 2 0 59 23 147601
2017 Person with a disability 19 26 16 16 19 3 0 47 37 11911
2017 Not a person with a disability 24 32 17 13 10 3 0 58 24 160790
2014 Person with a disability 18 26 17 17 20 3 0 45 38 11337
2014 Not a person with a disability 21 32 19 15 11 3 0 54 26 167953

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 27 17 15 13 6 0 51 30 16564
2020 Not a person with a disability 26 32 17 12 7 5 0 61 20 169881
2019 Person with a disability 16 25 19 17 17 5 0 43 37 12472
2019 Not a person with a disability 21 30 20 14 10 5 0 54 25 166287
2018 Person with a disability 13 22 19 19 21 5 0 38 42 11129
2018 Not a person with a disability 18 29 21 16 11 5 0 49 29 147500
2017 Person with a disability 13 24 18 19 20 6 0 39 41 11909
2017 Not a person with a disability 17 29 20 16 12 6 0 49 30 160663
2014 Person with a disability 12 23 18 20 21 6 0 37 44 11338
2014 Not a person with a disability 14 28 21 18 13 5 0 45 33 167897

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 30 15 17 15 3 0 51 33 16606
2020 Not a person with a disability 26 35 15 14 8 2 0 62 23 170247
2019 Person with a disability 15 25 17 19 20 3 0 42 40 12497
2019 Not a person with a disability 20 32 18 16 11 3 0 53 28 166592
2018 Person with a disability 13 24 16 20 24 3 0 38 46 11165
2018 Not a person with a disability 17 31 18 18 13 3 0 49 32 147790
2017 Person with a disability 13 25 15 20 22 4 0 40 44 11901
2017 Not a person with a disability 17 32 17 17 13 3 0 51 31 160621
2014 Person with a disability 12 26 16 20 23 3 0 39 45 11333
2014 Not a person with a disability 15 31 18 19 14 3 0 47 34 167866
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 31 15 14 12 0 0 59 26 16588
2020 Not a person with a disability 34 36 14 10 6 0 0 70 16 170280
2019 Person with a disability 22 30 15 16 16 0 0 53 32 12506
2019 Not a person with a disability 29 37 15 12 7 0 0 66 19 166933
2018 Person with a disability 20 26 17 16 21 0 0 47 37 11153
2018 Not a person with a disability 26 35 17 12 10 0 0 61 22 147617
2017 Person with a disability 20 29 15 17 19 0 0 49 36 11905
2017 Not a person with a disability 25 36 16 13 9 0 0 62 23 160757
2014 Person with a disability 18 29 15 18 20 0 0 47 38 11341
2014 Not a person with a disability 22 36 17 15 10 0 0 57 25 167983

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 38 12 13 7 0 0 68 19 16495
2020 Not a person with a disability 36 41 11 9 3 0 0 77 12 169400
2019 Person with a disability 27 37 13 14 8 0 0 64 23 12450
2019 Not a person with a disability 32 42 12 10 4 0 0 74 14 166231
2018 Person with a disability 25 35 14 15 11 0 0 60 26 11173
2018 Not a person with a disability 30 42 13 10 5 0 0 71 15 147767
2017 Person with a disability 26 37 13 14 10 0 0 63 24 11891
2017 Not a person with a disability 30 43 12 10 5 0 0 73 15 160716

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 12 10 8 1 1 69 18 16583
2020 Not a person with a disability 46 30 11 7 4 0 1 78 11 170002
2019 Person with a disability 35 28 14 11 11 1 0 64 22 12504
2019 Not a person with a disability 42 32 13 8 5 1 1 74 13 166966
2018 Person with a disability 31 30 13 12 12 1 0 62 24 11118
2018 Not a person with a disability 38 35 12 8 5 1 0 73 14 147270
2017 Person with a disability 32 32 13 12 11 1 0 64 23 11918
2017 Not a person with a disability 38 36 12 9 6 1 0 74 14 160858
2014 Person with a disability 33 31 12 12 11 1 0 65 23 11350
2014 Not a person with a disability 36 36 12 9 6 1 0 73 15 168054

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 36 13 15 8 0 1 64 23 16512
2020 Not a person with a disability 34 40 11 11 4 0 1 74 15 169647
2019 Person with a disability 23 36 13 17 10 0 1 59 28 12455
2019 Not a person with a disability 29 40 12 13 5 0 0 70 18 166530
2018 Person with a disability 20 39 11 18 12 0 1 59 30 11170
2018 Not a person with a disability 25 45 10 13 6 0 0 71 19 147970
2017 Person with a disability 21 33 12 18 15 0 0 55 33 11918
2017 Not a person with a disability 26 40 11 14 8 0 0 67 22 160827
2014 Person with a disability 20 34 12 18 15 0 0 54 34 11337
2014 Not a person with a disability 24 39 12 15 8 0 0 64 24 167960

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 22 14 7 9 2 2 68 17 16551
2020 Not a person with a disability 52 24 13 5 4 2 2 78 9 169812

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 26 18 16 16 3 1 49 32 16561
2020 Not a person with a disability 28 33 17 12 8 2 0 63 20 169818
2019 Person with a disability 17 25 17 17 21 3 0 44 39 12478
2019 Not a person with a disability 24 32 17 13 10 2 0 58 24 166757
2018 Person with a disability 15 24 17 17 24 3 0 40 43 11153
2018 Not a person with a disability 21 32 18 15 11 2 0 55 27 147525
2017 Person with a disability 16 26 16 18 21 3 1 44 40 11909
2017 Not a person with a disability 23 33 16 14 11 3 0 58 26 160607
2014 Person with a disability 16 24 15 18 23 3 1 41 43 11334
2014 Not a person with a disability 20 32 17 16 12 3 1 53 29 167981

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 22 14 16 24 3 3 42 43 16600
2020 Not a person with a disability 25 29 15 14 12 3 2 56 27 170313
2019 Person with a disability 15 20 14 16 30 2 2 37 48 12517
2019 Not a person with a disability 22 28 15 14 15 2 2 53 31 167132
2018 Person with a disability 13 19 14 17 32 2 2 33 52 11152
2018 Not a person with a disability 20 28 16 16 17 2 2 50 34 147596
2017 Person with a disability 13 19 14 18 32 3 3 34 52 11898
2017 Not a person with a disability 20 27 15 16 17 3 3 49 35 160650
2014 Person with a disability 12 17 12 18 35 2 2 31 56 11342
2014 Not a person with a disability 16 25 15 18 21 2 2 43 40 168019

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 16 8 6 1 4 68 15 16606
2020 Not a person with a disability 52 22 13 5 3 1 4 78 9 170447
2019 Person with a disability 40 24 16 8 8 1 4 67 16 12478
2019 Not a person with a disability 52 24 12 5 3 1 4 79 8 166924

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 23 17 9 8 2 3 64 18 16579
2020 Not a person with a disability 48 24 14 6 3 1 3 75 10 170203
2019 Person with a disability 35 21 18 10 10 2 4 60 21 12459
2019 Not a person with a disability 45 24 15 7 4 2 3 72 11 166631

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 12 9 5 7 4 4 77 13 16544
2020 Not a person with a disability 75 9 4 2 2 3 4 91 5 169722
2019 Person with a disability 53 13 9 6 9 5 4 73 17 12445
2019 Not a person with a disability 74 9 5 2 3 4 4 89 5 166283

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 18 11 6 8 3 4 73 15 16578
2020 Not a person with a disability 75 10 4 1 1 2 7 93 3 169895
2019 Person with a disability 48 16 11 7 10 3 5 69 19 12467
2019 Not a person with a disability 77 7 3 1 1 2 9 94 2 166237

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 33 14 13 11 0 0 61 24 16517
2020 Not a person with a disability 34 37 13 9 5 0 0 72 15 169443
2019 Person with a disability 24 31 14 15 14 0 0 56 29 12448
2019 Not a person with a disability 31 37 14 11 7 0 0 69 18 166235
2018 Person with a disability 21 32 14 16 17 0 0 53 33 11121
2018 Not a person with a disability 28 38 14 12 8 0 0 66 19 147218
2017 Person with a disability 22 34 13 15 15 0 0 57 31 11864
2017 Not a person with a disability 29 39 13 12 7 0 0 68 19 160274
2014 Person with a disability 17 35 13 17 18 0 0 53 35 11341
2014 Not a person with a disability 22 40 14 14 10 0 0 62 24 168013

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 30 16 12 11 0 0 62 22 16563
2020 Not a person with a disability 38 34 15 8 5 0 0 72 13 170004
2019 Person with a disability 28 29 16 12 14 0 0 57 27 12492
2019 Not a person with a disability 35 34 15 9 6 0 0 69 16 166716
2018 Person with a disability 25 29 16 14 17 0 0 54 31 11091
2018 Not a person with a disability 32 34 16 10 7 0 0 67 17 146909
2017 Person with a disability 26 30 15 14 14 0 0 56 29 11870
2017 Not a person with a disability 32 35 15 10 7 0 0 68 17 160335
2014 Person with a disability 23 31 15 15 16 0 0 54 31 11336
2014 Not a person with a disability 28 36 16 12 8 0 0 64 20 168005

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 36 14 12 7 0 0 66 20 16424
2020 Not a person with a disability 36 40 12 8 3 0 0 77 11 169003
2019 Person with a disability 27 35 15 13 10 0 0 62 23 12330
2019 Not a person with a disability 33 40 13 9 4 0 0 73 13 164847
2018 Person with a disability 25 30 16 15 15 0 0 55 29 11105
2018 Not a person with a disability 30 37 15 11 6 0 0 68 17 147234
2017 Person with a disability 26 32 15 14 12 0 0 59 26 11866
2017 Not a person with a disability 31 38 14 10 6 0 0 70 16 160336
2014 Person with a disability 24 32 16 14 13 0 0 56 28 11337
2014 Not a person with a disability 28 38 16 11 7 0 0 67 18 167966

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 35 18 14 9 4 0 57 24 16592
2020 Not a person with a disability 25 41 17 9 4 4 0 69 13 169976
2019 Person with a disability 16 34 19 15 12 3 0 52 28 12500
2019 Not a person with a disability 21 40 19 10 5 4 0 64 16 166935
2018 Person with a disability 14 28 22 15 17 3 0 44 34 11163
2018 Not a person with a disability 20 36 22 11 7 3 0 58 18 147740
2017 Person with a disability 15 29 20 16 16 4 0 46 33 11903
2017 Not a person with a disability 20 36 21 11 7 4 1 59 20 160661

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 29 11 11 8 0 0 69 20 16548
2020 Not a person with a disability 46 31 10 8 4 0 0 78 12 169845
2019 Person with a disability 37 29 11 12 11 0 0 66 23 12476
2019 Not a person with a disability 46 32 10 7 5 0 0 78 12 166718
2018 Person with a disability 34 30 12 12 11 0 0 64 24 11145
2018 Not a person with a disability 42 34 11 8 5 0 0 77 13 147627
2017 Person with a disability 35 30 11 12 13 0 0 65 24 11904
2017 Not a person with a disability 41 33 10 8 6 0 1 75 14 160630
2014 Person with a disability 31 29 13 13 13 0 1 60 27 11333
2014 Not a person with a disability 37 34 12 9 6 0 1 72 16 167940

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 31 18 9 7 0 1 65 16 16486
2020 Not a person with a disability 38 33 16 8 5 0 1 71 13 169392
2019 Person with a disability 34 30 19 9 7 0 1 65 16 12411
2019 Not a person with a disability 39 32 17 7 4 0 1 72 11 166061
2018 Person with a disability 33 30 19 10 7 0 2 64 17 11179
2018 Not a person with a disability 37 32 17 8 5 0 1 70 13 148143
2017 Person with a disability 33 33 18 9 5 1 2 67 14 11922
2017 Not a person with a disability 37 35 15 7 4 0 1 73 11 160866
2014 Person with a disability 32 30 20 9 7 0 1 63 16 11345
2014 Not a person with a disability 35 35 17 7 4 0 1 71 12 168032

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 16608
2020 Not a person with a disability 39 61 170436

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 16 10 4 5 5 11 77 11 16586
2020 Not a person with a disability 52 17 9 3 3 5 12 83 6 170318

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 28 36 36 16623
2020 Not a person with a disability 24 42 34 170562
2019 Person with a disability 31 32 37 12537
2019 Not a person with a disability 27 38 35 167359
2018 Person with a disability 30 33 38 11191
2018 Not a person with a disability 26 39 34 148146
2017 Person with a disability 29 35 36 11920
2017 Not a person with a disability 26 41 33 160813
2014 Person with a disability 29 36 35 11345
2014 Not a person with a disability 26 41 34 168029

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 19 31 32 5 5 8 4687
2020 Not a person with a disability 17 39 28 4 6 6 40764
2019 Person with a disability 18 27 31 6 9 8 3964
2019 Not a person with a disability 15 33 28 6 12 6 45292
2018 Person with a disability 19 26 33 7 7 9 3368
2018 Not a person with a disability 17 33 30 6 9 6 39374
2017 Person with a disability 21 25 30 8 7 9 3520
2017 Not a person with a disability 18 30 29 6 10 6 41871
2014 Person with a disability 21 25 30 11 9999 12 3243
2014 Not a person with a disability 18 32 30 10 9999 10 44046
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 35 10 6 4 0 0 80 10 16515
2020 Not a person with a disability 49 37 8 4 2 0 0 86 6 169528
2019 Person with a disability 40 35 11 7 6 0 0 76 13 12456
2019 Not a person with a disability 44 38 10 5 3 0 0 83 8 166286
2018 Person with a disability 40 38 10 7 5 1 0 78 12 11145
2018 Not a person with a disability 44 40 9 5 2 0 0 84 7 147807
2017 Person with a disability 37 37 11 7 7 1 0 75 14 11890
2017 Not a person with a disability 41 40 10 6 3 0 0 81 9 160626
2014 Person with a disability 37 36 12 7 6 1 0 74 14 11340
2014 Not a person with a disability 38 41 12 6 3 1 0 79 9 167965

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 38 17 10 6 2 0 67 16 16581
2020 Not a person with a disability 31 42 15 7 3 1 0 74 10 170184
2019 Person with a disability 24 37 19 11 7 1 0 62 19 12505
2019 Not a person with a disability 27 42 17 9 4 1 0 71 13 167012
2018 Person with a disability 21 37 18 13 10 1 0 58 23 11143
2018 Not a person with a disability 24 43 18 10 5 1 0 67 15 147545
2017 Person with a disability 22 36 18 12 9 2 0 59 22 11891
2017 Not a person with a disability 26 41 17 10 5 1 0 68 15 160622
2014 Person with a disability 23 34 18 12 10 2 0 58 23 11342
2014 Not a person with a disability 24 41 18 10 6 2 0 66 16 168050

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 25 34 17 8 1 1 25 40 16578
2020 Not a person with a disability 10 23 35 21 9 1 1 30 34 170180
2019 Person with a disability 15 26 33 16 8 1 1 24 42 12496
2019 Not a person with a disability 10 24 36 19 9 1 1 29 35 166868
2018 Person with a disability 16 27 33 15 7 1 2 22 44 11135
2018 Not a person with a disability 10 25 36 19 8 1 1 27 37 147666
2017 Person with a disability 16 26 33 14 7 1 3 22 44 11841
2017 Not a person with a disability 11 24 36 17 9 1 3 27 36 160145
2014 Person with a disability 16 29 34 13 6 1 2 19 46 11317
2014 Not a person with a disability 11 28 36 16 7 1 2 23 40 167700

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 17 26 25 16 2 2 43 30 16513
2020 Not a person with a disability 7 15 26 30 19 2 2 51 23 169545
2019 Person with a disability 16 21 26 20 13 2 2 34 39 12471
2019 Not a person with a disability 10 18 28 25 16 2 2 42 29 166360
2018 Person with a disability 19 23 26 18 11 2 2 30 43 11101
2018 Not a person with a disability 11 20 28 23 13 2 2 38 32 147135
2017 Person with a disability 18 22 27 17 11 3 4 30 42 11827
2017 Not a person with a disability 11 19 28 21 14 3 4 38 32 159718
2014 Person with a disability 19 24 27 16 9 2 2 26 46 11310
2014 Not a person with a disability 13 22 30 20 11 2 3 32 37 167560

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 21 29 19 11 3 2 31 39 16515
2020 Not a person with a disability 13 21 31 20 11 2 2 33 35 169747
2019 Person with a disability 19 23 27 16 9 2 3 27 44 12470
2019 Not a person with a disability 15 23 29 18 10 2 2 29 40 166520
2018 Person with a disability 22 23 27 14 9 2 3 24 47 11091
2018 Not a person with a disability 17 24 29 17 9 2 3 27 43 147215
2017 Person with a disability 21 22 26 14 9 3 5 25 47 11825
2017 Not a person with a disability 17 23 29 16 9 2 4 27 43 159995
2014 Person with a disability 24 24 26 13 7 2 4 22 51 11307
2014 Not a person with a disability 20 25 28 14 7 2 3 23 48 167590

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 15 29 27 15 1 2 44 26 16491
2020 Not a person with a disability 7 14 30 30 17 1 2 48 21 169346
2019 Person with a disability 11 16 30 25 15 1 3 41 28 12428
2019 Not a person with a disability 7 14 31 28 17 1 2 46 22 166060
2018 Person with a disability 12 17 31 24 13 1 3 37 31 11067
2018 Not a person with a disability 8 16 32 27 14 1 2 42 24 146866
2017 Person with a disability 13 17 30 23 12 1 5 37 31 11762
2017 Not a person with a disability 8 15 31 26 15 1 4 43 25 159380
2014 Person with a disability 14 18 31 22 11 1 3 34 33 11284
2014 Not a person with a disability 9 17 33 25 12 1 3 39 27 167175

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 21 26 19 13 2 2 33 39 16520
2020 Not a person with a disability 12 19 27 23 16 1 2 40 31 169808
2019 Person with a disability 21 22 25 16 12 2 3 29 45 12478
2019 Not a person with a disability 14 20 27 21 15 1 2 37 35 166568
2018 Person with a disability 25 24 24 14 9 2 2 24 51 11110
2018 Not a person with a disability 17 23 27 18 11 1 2 30 41 147399
2017 Person with a disability 24 23 24 13 10 2 4 24 50 11834
2017 Not a person with a disability 16 22 27 17 12 2 4 31 40 159924
2014 Person with a disability 28 25 24 12 7 1 3 20 55 11301
2014 Not a person with a disability 20 25 27 15 9 1 3 25 47 167609

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 16 24 24 18 4 3 45 29 16470
2020 Not a person with a disability 8 14 25 27 20 4 3 50 23 169300
2019 Person with a disability 17 20 25 19 14 3 3 35 39 12441
2019 Not a person with a disability 11 18 26 23 16 3 3 41 31 166159
2018 Person with a disability 19 21 25 18 11 3 3 31 42 11055
2018 Not a person with a disability 13 19 27 22 14 3 3 38 34 146913
2017 Person with a disability 17 20 25 18 12 3 6 33 40 11827
2017 Not a person with a disability 11 18 26 21 15 3 5 39 32 159968
2014 Person with a disability 16 19 26 20 12 3 5 34 38 11300
2014 Not a person with a disability 11 17 27 24 14 3 5 40 30 167511

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 22 30 17 10 2 2 28 40 16500
2020 Not a person with a disability 12 20 32 20 12 2 2 34 33 169574
2019 Person with a disability 20 23 29 15 9 2 2 25 45 12466
2019 Not a person with a disability 14 22 31 18 11 2 2 30 37 166424
2018 Person with a disability 23 24 28 13 7 2 2 21 49 11134
2018 Not a person with a disability 16 24 31 16 9 2 2 26 41 147526
2017 Person with a disability 22 24 28 11 8 3 4 20 50 11841
2017 Not a person with a disability 15 22 31 15 9 3 4 26 40 160032
2014 Person with a disability 24 24 28 12 7 2 3 20 51 11305
2014 Not a person with a disability 17 24 31 14 8 2 3 23 44 167609

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 22 36 20 9 1 1 30 33 16560
2020 Not a person with a disability 7 17 36 26 13 1 1 40 24 170066
2019 Person with a disability 16 22 32 18 10 1 1 29 39 12495
2019 Not a person with a disability 10 19 33 24 13 1 1 37 29 166763

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 32 18 19 12 2 0 50 32 16526
2020 Not a person with a disability 21 37 19 14 6 2 0 60 21 169302
2019 Person with a disability 12 27 20 22 16 3 0 40 40 12448
2019 Not a person with a disability 16 33 21 18 9 3 0 51 28 166349

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 25 10 12 11 2 0 67 24 16549
2020 Not a person with a disability 50 28 9 7 5 1 0 79 12 169869
2019 Person with a disability 36 25 11 13 14 1 0 61 28 12474
2019 Not a person with a disability 46 29 9 9 6 1 0 76 15 166674
2018 Person with a disability 31 25 11 14 18 1 0 57 32 11120
2018 Not a person with a disability 41 32 10 10 7 1 0 73 17 147311
2017 Person with a disability 33 25 11 14 16 1 0 59 31 11906
2017 Not a person with a disability 42 31 10 9 7 1 0 74 16 160747
2014 Person with a disability 34 25 10 14 16 1 0 60 30 11337
2014 Not a person with a disability 42 31 10 10 7 1 0 74 17 168013

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 30 8 9 5 1 0 77 14 16501
2020 Not a person with a disability 55 30 6 5 2 0 0 86 7 169426
2019 Person with a disability 41 31 10 11 7 0 0 72 18 12495
2019 Not a person with a disability 49 33 7 7 3 0 0 83 10 166597
2018 Person with a disability 36 34 11 10 8 0 0 71 19 11101
2018 Not a person with a disability 45 36 8 7 3 0 0 81 10 147334
2017 Person with a disability 35 34 11 11 9 0 0 69 20 11887
2017 Not a person with a disability 42 38 8 7 4 0 0 81 11 160546
2014 Person with a disability 34 36 10 12 8 0 0 71 19 11335
2014 Not a person with a disability 40 40 9 7 3 0 0 80 10 167963

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 14 8 6 2 1 71 14 16445
2020 Not a person with a disability 46 35 11 4 2 1 0 83 6 168933
2019 Person with a disability 33 33 15 9 7 2 0 68 17 12504
2019 Not a person with a disability 43 37 12 5 3 1 0 80 8 166859
2018 Person with a disability 28 35 16 10 9 2 0 65 18 11121
2018 Not a person with a disability 37 40 13 5 3 1 0 78 8 147560

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 33 14 12 8 2 0 65 20 16520
2020 Not a person with a disability 39 38 12 6 3 2 0 78 9 169424
2019 Person with a disability 28 33 15 12 10 2 0 62 22 12459
2019 Not a person with a disability 37 38 13 6 3 2 0 77 10 166248
2018 Person with a disability 31 32 15 11 10 2 0 64 21 11123
2018 Not a person with a disability 40 38 12 5 3 1 0 79 8 147370
2017 Person with a disability 29 35 14 11 9 2 0 66 20 11887
2017 Not a person with a disability 38 40 12 5 3 2 0 79 8 160632
2014 Person with a disability 32 31 15 11 9 2 0 64 21 11339
2014 Not a person with a disability 39 38 13 5 3 3 0 79 8 168032

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 30 16 8 6 4 0 69 15 16559
2020 Not a person with a disability 42 34 13 4 2 4 1 80 7 169780
2019 Person with a disability 35 30 16 8 8 3 0 68 16 12476
2019 Not a person with a disability 43 34 13 4 2 3 0 80 6 166411
2018 Person with a disability 34 31 16 7 8 3 0 68 16 11151
2018 Not a person with a disability 41 36 14 4 2 3 0 79 6 147369
2017 Person with a disability 33 30 17 7 8 4 1 66 16 11897
2017 Not a person with a disability 38 36 15 4 3 4 1 77 7 160561
2014 Person with a disability 36 30 15 7 7 4 1 69 15 11337
2014 Not a person with a disability 41 35 14 4 2 4 1 80 6 167955

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 11 9 7 0 0 73 16 16549
2020 Not a person with a disability 54 32 8 4 2 0 0 86 6 169853
2019 Person with a disability 37 31 13 10 9 0 0 68 19 12507
2019 Not a person with a disability 49 34 9 5 3 0 0 83 8 166830
2018 Person with a disability 33 32 13 10 11 0 0 65 21 11139
2018 Not a person with a disability 45 36 10 5 3 0 0 82 8 147224
2017 Person with a disability 32 34 12 11 10 0 0 67 21 11896
2017 Not a person with a disability 44 37 9 5 4 0 0 81 9 160717
2014 Person with a disability 34 32 13 11 11 0 0 66 21 11336
2014 Not a person with a disability 43 37 10 6 4 0 0 80 9 167921

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 22 13 7 8 6 3 70 16 16580
2020 Not a person with a disability 49 24 11 4 3 6 3 80 8 170102

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 17 7 5 6 1 68 14 16582
2020 Not a person with a disability 39 33 15 5 2 6 1 76 7 170195

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 27 11 9 9 4 2 70 18 16546
2020 Not a person with a disability 45 31 10 5 3 4 2 80 9 169693

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 5 16 17 48 11 2 9 73 482
2020 Not a person with a disability 2 7 22 18 38 13 1 10 64 2883

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 26 18 12 11 6 4 55 25 16572
2020 Not a person with a disability 28 31 17 8 5 6 4 66 15 170097
2019 Person with a disability 23 25 16 13 15 5 3 52 30 12491
2019 Not a person with a disability 29 30 16 10 7 5 3 65 18 166796
2018 Person with a disability 17 27 18 13 18 4 2 47 33 11136
2018 Not a person with a disability 22 33 19 11 8 5 3 60 20 147591
2017 Person with a disability 21 26 15 14 17 4 3 51 33 11913
2017 Not a person with a disability 26 31 16 10 8 5 4 63 20 160752
2014 Person with a disability 25 27 15 13 15 3 2 54 30 11338
2014 Not a person with a disability 29 32 15 10 7 4 3 65 19 168042

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 31 13 11 9 2 1 66 21 16565
2020 Not a person with a disability 35 36 13 8 4 3 1 74 13 169983
2019 Person with a disability 30 32 13 12 11 2 1 63 23 12491
2019 Not a person with a disability 32 37 14 9 5 2 1 71 14 166823
2018 Person with a disability 29 33 13 12 12 2 1 63 24 11161
2018 Not a person with a disability 31 38 14 9 5 2 1 72 14 147582
2017 Person with a disability 32 32 12 11 10 3 1 67 21 11878
2017 Not a person with a disability 35 37 12 8 4 3 1 75 13 160453
2014 Person with a disability 36 31 10 10 9 3 1 70 19 11345
2014 Not a person with a disability 37 38 11 7 4 3 1 77 11 167999

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 31 17 9 8 2 0 64 18 16549
2020 Not a person with a disability 37 37 16 6 3 1 0 75 9 169659
2019 Person with a disability 27 31 19 11 11 1 0 59 22 12486
2019 Not a person with a disability 32 37 18 7 4 1 0 70 11 166502
2018 Person with a disability 25 32 18 12 12 1 0 57 24 11132
2018 Not a person with a disability 30 38 18 7 4 1 0 70 12 147199

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 20 16 15 21 8 1 43 40 16566
2020 Not a person with a disability 25 26 18 11 9 9 2 57 23 169903
2019 Person with a disability 16 19 16 16 25 7 2 38 45 12500
2019 Not a person with a disability 21 25 19 13 11 9 2 51 27 166790
2018 Person with a disability 14 19 16 17 28 6 1 35 48 11160
2018 Not a person with a disability 19 26 19 14 12 8 2 49 29 147579
2017 Person with a disability 15 19 14 17 27 7 2 37 48 11882
2017 Not a person with a disability 18 25 17 14 13 9 3 49 31 160474
2014 Person with a disability 15 19 13 17 28 6 1 36 49 11344
2014 Not a person with a disability 16 25 18 16 14 9 2 46 34 167983

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 45 5 15 5 0 0 75 20 16594
2020 Not a person with a disability 38 45 4 10 3 0 0 83 12 170409

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 36 9 14 6 0 1 71 19 16571
2020 Not a person with a disability 40 38 9 10 3 0 0 78 13 170194
2019 Person with a disability 35 33 8 14 10 0 0 68 24 12512
2019 Not a person with a disability 43 35 7 10 5 0 0 79 15 166895
2017 Person with a disability 32 33 8 15 12 0 0 65 27 11901
2017 Not a person with a disability 40 36 7 11 6 0 0 76 17 160790
2014 Person with a disability 33 32 8 14 12 0 0 66 26 11337
2014 Not a person with a disability 40 35 7 11 6 0 0 76 17 167913

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 34 10 11 6 0 0 73 17 16469
2020 Not a person with a disability 46 36 9 7 2 0 0 82 10 169094
2019 Person with a disability 36 33 11 12 8 0 0 69 20 12452
2019 Not a person with a disability 46 36 8 7 3 0 0 82 9 165996
2017 Person with a disability 36 33 10 12 8 0 0 70 20 11869
2017 Not a person with a disability 45 37 8 7 3 0 0 83 10 160392
2014 Person with a disability 35 34 10 13 8 0 0 69 21 11327
2014 Not a person with a disability 42 38 9 7 3 0 0 81 10 167903

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 16 4 2 2 0 1 93 4 16544
2020 Not a person with a disability 76 17 3 2 1 0 1 94 3 169832

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 19 12 6 6 15 4 71 14 16599
2020 Not a person with a disability 41 21 12 5 4 12 4 74 12 170322
2019 Person with a disability 37 19 11 6 7 16 4 69 17 12517
2019 Not a person with a disability 40 21 12 6 5 13 3 72 13 167158

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 16593
2020 Not a person with a disability 9 91 170361
2019 Person with a disability 29 71 12505
2019 Not a person with a disability 12 88 167019
2018 Person with a disability 32 68 11181
2018 Not a person with a disability 14 86 148054

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 3565
2020 Not a person with a disability 48 52 14863
2019 Person with a disability 51 49 3493
2019 Not a person with a disability 51 49 19402
2018 Person with a disability 51 49 3409
2018 Not a person with a disability 51 49 18817

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 70 30 3565
2020 Not a person with a disability 60 40 14863
2019 Person with a disability 70 30 3493
2019 Not a person with a disability 59 41 19402
2018 Person with a disability 73 27 3413
2018 Not a person with a disability 60 40 18829

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 3565
2020 Not a person with a disability 8 92 14863
2019 Person with a disability 7 93 3493
2019 Not a person with a disability 8 92 19402
2018 Person with a disability 7 93 3408
2018 Not a person with a disability 8 92 18796

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 3565
2020 Not a person with a disability 5 95 14863
2019 Person with a disability 5 95 3493
2019 Not a person with a disability 5 95 19402
2018 Person with a disability 7 93 3408
2018 Not a person with a disability 5 95 18796

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 3565
2020 Not a person with a disability 6 94 14863
2019 Person with a disability 9 91 3493
2019 Not a person with a disability 6 94 19402
2018 Person with a disability 8 92 3408
2018 Not a person with a disability 6 94 18796

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3565
2020 Not a person with a disability 8 92 14863
2019 Person with a disability 11 89 3493
2019 Not a person with a disability 9 91 19402
2018 Person with a disability 11 89 3408
2018 Not a person with a disability 9 91 18812

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 3565
2020 Not a person with a disability 4 96 14863
2019 Person with a disability 5 95 3493
2019 Not a person with a disability 4 96 19402
2018 Person with a disability 5 95 3408
2018 Not a person with a disability 4 96 18794

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 3565
2020 Not a person with a disability 39 61 14862
2019 Person with a disability 42 58 3462
2019 Not a person with a disability 39 61 19200
2018 Person with a disability 42 58 3408
2018 Not a person with a disability 40 60 18810

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 3565
2020 Not a person with a disability 40 60 14862
2019 Person with a disability 47 53 3462
2019 Not a person with a disability 38 62 19200
2018 Person with a disability 46 54 3407
2018 Not a person with a disability 39 61 18800

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 3565
2020 Not a person with a disability 45 55 14862
2019 Person with a disability 58 42 3462
2019 Not a person with a disability 45 55 19200
2018 Person with a disability 57 43 3406
2018 Not a person with a disability 44 56 18802

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 3565
2020 Not a person with a disability 41 59 14862
2019 Person with a disability 49 51 3462
2019 Not a person with a disability 40 60 19200
2018 Person with a disability 48 52 3408
2018 Not a person with a disability 40 60 18807

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 3565
2020 Not a person with a disability 31 69 14862
2019 Person with a disability 39 61 3462
2019 Not a person with a disability 30 70 19200
2018 Person with a disability 40 60 3407
2018 Not a person with a disability 31 69 18793

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 3565
2020 Not a person with a disability 54 46 14862
2019 Person with a disability 55 45 3462
2019 Not a person with a disability 55 45 19200
2018 Person with a disability 56 44 3411
2018 Not a person with a disability 56 44 18819

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 3565
2020 Not a person with a disability 37 63 14862
2019 Person with a disability 39 61 3462
2019 Not a person with a disability 35 65 19200
2018 Person with a disability 41 59 3407
2018 Not a person with a disability 35 65 18802

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 3565
2020 Not a person with a disability 2 98 14862
2019 Person with a disability 3 97 3462
2019 Not a person with a disability 2 98 19200
2018 Person with a disability 3 97 3405
2018 Not a person with a disability 2 98 18783

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 3565
2020 Not a person with a disability 8 92 14862
2019 Person with a disability 9 91 3462
2019 Not a person with a disability 10 90 19200
2018 Person with a disability 10 90 3406
2018 Not a person with a disability 10 90 18796

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 3565
2020 Not a person with a disability 13 87 14862
2019 Person with a disability 16 84 3462
2019 Not a person with a disability 12 88 19200
2018 Person with a disability 15 85 3405
2018 Not a person with a disability 12 88 18794

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 3565
2020 Not a person with a disability 49 51 14862
2019 Person with a disability 61 39 3462
2019 Not a person with a disability 47 53 19200
2018 Person with a disability 62 38 3410
2018 Not a person with a disability 46 54 18804

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 3565
2020 Not a person with a disability 25 75 14862
2019 Person with a disability 28 72 3462
2019 Not a person with a disability 26 74 19200
2018 Person with a disability 28 72 3409
2018 Not a person with a disability 27 73 18802

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 3565
2020 Not a person with a disability 15 85 14862
2019 Person with a disability 20 80 3462
2019 Not a person with a disability 15 85 19200
2018 Person with a disability 18 82 3407
2018 Not a person with a disability 14 86 18790

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 3565
2020 Not a person with a disability 52 48 14864
2019 Person with a disability 51 49 3442
2019 Not a person with a disability 52 48 19093
2018 Person with a disability 51 49 3410
2018 Not a person with a disability 51 49 18815

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 3565
2020 Not a person with a disability 27 73 14864
2019 Person with a disability 28 72 3442
2019 Not a person with a disability 27 73 19093
2018 Person with a disability 28 72 3409
2018 Not a person with a disability 27 73 18801

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3565
2020 Not a person with a disability 9 91 14864
2019 Person with a disability 11 89 3442
2019 Not a person with a disability 8 92 19093
2018 Person with a disability 9 91 3409
2018 Not a person with a disability 8 92 18788

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 3565
2020 Not a person with a disability 19 81 14864
2019 Person with a disability 30 70 3442
2019 Not a person with a disability 19 81 19093
2018 Person with a disability 32 68 3409
2018 Not a person with a disability 18 82 18799

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 3565
2020 Not a person with a disability 10 90 14864
2019 Person with a disability 11 89 3442
2019 Not a person with a disability 10 90 19093
2018 Person with a disability 12 88 3408
2018 Not a person with a disability 9 91 18790

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 3565
2020 Not a person with a disability 7 93 14864
2019 Person with a disability 12 88 3442
2019 Not a person with a disability 6 94 19093
2018 Person with a disability 12 88 3409
2018 Not a person with a disability 6 94 18792

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 3565
2020 Not a person with a disability 14 86 14864
2019 Person with a disability 14 86 3442
2019 Not a person with a disability 14 86 19093
2018 Person with a disability 13 87 3407
2018 Not a person with a disability 15 85 18794

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 3565
2020 Not a person with a disability 10 90 14864
2019 Person with a disability 15 85 3442
2019 Not a person with a disability 11 89 19093
2018 Person with a disability 15 85 3406
2018 Not a person with a disability 11 89 18791

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 3565
2020 Not a person with a disability 27 73 14864
2019 Person with a disability 25 75 3442
2019 Not a person with a disability 27 73 19093
2018 Person with a disability 24 76 3410
2018 Not a person with a disability 27 73 18807

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3200
2020 Not a person with a disability 11 89 13911
2019 Person with a disability 9 91 3031
2019 Not a person with a disability 11 89 17925
2018 Person with a disability 9 91 3027
2018 Not a person with a disability 11 89 17714

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 3200
2020 Not a person with a disability 19 81 13911
2019 Person with a disability 14 86 3031
2019 Not a person with a disability 21 79 17925
2018 Person with a disability 12 88 3027
2018 Not a person with a disability 20 80 17713

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 3200
2020 Not a person with a disability 9 91 13911
2019 Person with a disability 8 92 3031
2019 Not a person with a disability 10 90 17925
2018 Person with a disability 8 92 3026
2018 Not a person with a disability 10 90 17708

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 3200
2020 Not a person with a disability 7 93 13911
2019 Person with a disability 5 95 3031
2019 Not a person with a disability 7 93 17925
2018 Person with a disability 6 94 3026
2018 Not a person with a disability 8 92 17706

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 3200
2020 Not a person with a disability 11 89 13911
2019 Person with a disability 10 90 3031
2019 Not a person with a disability 11 89 17925
2018 Person with a disability 9 91 3026
2018 Not a person with a disability 10 90 17706

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 3200
2020 Not a person with a disability 8 92 13911
2019 Person with a disability 9 91 3031
2019 Not a person with a disability 9 91 17925
2018 Person with a disability 9 91 3026
2018 Not a person with a disability 9 91 17706

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3200
2020 Not a person with a disability 10 90 13911
2019 Person with a disability 10 90 3031
2019 Not a person with a disability 10 90 17925
2018 Person with a disability 9 91 3026
2018 Not a person with a disability 10 90 17705

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 3200
2020 Not a person with a disability 13 87 13911
2019 Person with a disability 14 86 3031
2019 Not a person with a disability 12 88 17925
2018 Person with a disability 13 87 3026
2018 Not a person with a disability 11 89 17710

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 3200
2020 Not a person with a disability 12 88 13911
2019 Person with a disability 20 80 3031
2019 Not a person with a disability 11 89 17925
2018 Person with a disability 18 82 3027
2018 Not a person with a disability 11 89 17708

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 3200
2020 Not a person with a disability 31 69 13911
2019 Person with a disability 38 62 3031
2019 Not a person with a disability 31 69 17925
2018 Person with a disability 38 62 3027
2018 Not a person with a disability 29 71 17715

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 3200
2020 Not a person with a disability 9 91 13911
2019 Person with a disability 14 86 3031
2019 Not a person with a disability 9 91 17925
2018 Person with a disability 12 88 3027
2018 Not a person with a disability 9 91 17705

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 3200
2020 Not a person with a disability 47 53 13911
2019 Person with a disability 58 42 3031
2019 Not a person with a disability 46 54 17925
2018 Person with a disability 57 43 3028
2018 Not a person with a disability 45 55 17728

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 3200
2020 Not a person with a disability 2 98 13911
2019 Person with a disability 4 96 3031
2019 Not a person with a disability 1 99 17925
2018 Person with a disability 3 97 3026
2018 Not a person with a disability 2 98 17704

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 3200
2020 Not a person with a disability 56 44 13911
2019 Person with a disability 63 37 3031
2019 Not a person with a disability 55 45 17925
2018 Person with a disability 63 37 3030
2018 Not a person with a disability 55 45 17733

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 3200
2020 Not a person with a disability 4 96 13911
2019 Person with a disability 6 94 3031
2019 Not a person with a disability 4 96 17925
2018 Person with a disability 6 94 3026
2018 Not a person with a disability 3 97 17708

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 3200
2020 Not a person with a disability 13 87 13911
2019 Person with a disability 15 85 3031
2019 Not a person with a disability 12 88 17925
2018 Person with a disability 15 85 3026
2018 Not a person with a disability 12 88 17709

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 15 17 10 14 22 5 43 33 16586
2020 Not a person with a disability 21 17 17 6 5 27 7 58 17 170159
2019 Person with a disability 14 15 19 12 17 18 5 37 38 12516
2019 Not a person with a disability 18 17 19 8 7 24 7 52 21 167083
2018 Person with a disability 13 15 21 11 20 16 3 35 39 11150
2018 Not a person with a disability 17 19 21 8 7 23 6 50 20 147671
2017 Person with a disability 13 15 19 12 19 18 4 36 39 11920
2017 Not a person with a disability 16 19 19 7 7 24 8 51 21 160813
2014 Person with a disability 14 16 19 11 18 18 4 37 38 11346
2014 Not a person with a disability 16 19 20 7 7 25 7 51 20 168010

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 25 17 10 10 8 1 59 22 16583
2020 Not a person with a disability 36 30 15 6 4 8 1 73 10 170092
2019 Person with a disability 27 25 17 11 13 7 1 56 26 12519
2019 Not a person with a disability 34 30 16 6 5 8 1 70 12 167041
2018 Person with a disability 22 26 18 11 16 6 1 52 29 11154
2018 Not a person with a disability 30 32 18 7 5 8 1 67 13 147637
2017 Person with a disability 23 25 17 11 15 7 1 53 28 11897
2017 Not a person with a disability 29 31 17 7 5 9 1 67 14 160623
2014 Person with a disability 22 24 18 11 14 8 1 52 28 11340
2014 Not a person with a disability 26 31 19 7 5 11 1 65 13 167952

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 16570
2020 Not a person with a disability 6 94 170173
2019 Person with a disability 23 77 12495
2019 Not a person with a disability 6 94 166936
2018 Person with a disability 25 75 11123
2018 Not a person with a disability 6 94 147819

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 3074
2020 Not a person with a disability 35 65 9006
2019 Person with a disability 37 63 2800
2019 Not a person with a disability 38 62 9920
2018 Person with a disability 39 61 2605
2018 Not a person with a disability 36 64 8918

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 81 19 3074
2020 Not a person with a disability 75 25 9006
2019 Person with a disability 82 18 2800
2019 Not a person with a disability 74 26 9920
2018 Person with a disability 83 17 2607
2018 Not a person with a disability 75 25 8936

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 3074
2020 Not a person with a disability 5 95 9006
2019 Person with a disability 4 96 2800
2019 Not a person with a disability 4 96 9920
2018 Person with a disability 3 97 2601
2018 Not a person with a disability 4 96 8913

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 3074
2020 Not a person with a disability 3 97 9006
2019 Person with a disability 3 97 2800
2019 Not a person with a disability 4 96 9920
2018 Person with a disability 4 96 2601
2018 Not a person with a disability 3 97 8913

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3074
2020 Not a person with a disability 8 92 9006
2019 Person with a disability 10 90 2800
2019 Not a person with a disability 7 93 9920
2018 Person with a disability 8 92 2601
2018 Not a person with a disability 7 93 8914

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 3074
2020 Not a person with a disability 8 92 9006
2019 Person with a disability 8 92 2800
2019 Not a person with a disability 9 91 9920
2018 Person with a disability 8 92 2602
2018 Not a person with a disability 9 91 8917

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3074
2020 Not a person with a disability 8 92 9006
2019 Person with a disability 9 91 2800
2019 Not a person with a disability 8 92 9920
2018 Person with a disability 8 92 2601
2018 Not a person with a disability 8 92 8914

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 3073
2020 Not a person with a disability 32 68 9005
2019 Person with a disability 16 84 2767
2019 Not a person with a disability 29 71 9734
2018 Person with a disability 15 85 2604
2018 Not a person with a disability 28 72 8904

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 3073
2020 Not a person with a disability 22 78 9005
2019 Person with a disability 11 89 2767
2019 Not a person with a disability 22 78 9734
2018 Person with a disability 12 88 2605
2018 Not a person with a disability 22 78 8903

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3073
2020 Not a person with a disability 19 81 9005
2019 Person with a disability 9 91 2767
2019 Not a person with a disability 17 83 9734
2018 Person with a disability 9 91 2603
2018 Not a person with a disability 16 84 8901

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 3073
2020 Not a person with a disability 6 94 9005
2019 Person with a disability 5 95 2767
2019 Not a person with a disability 7 93 9734
2018 Person with a disability 5 95 2602
2018 Not a person with a disability 7 93 8900

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 3073
2020 Not a person with a disability 26 74 9005
2019 Person with a disability 26 74 2767
2019 Not a person with a disability 29 71 9734
2018 Person with a disability 23 77 2603
2018 Not a person with a disability 26 74 8902

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 3073
2020 Not a person with a disability 29 71 9005
2019 Person with a disability 23 77 2767
2019 Not a person with a disability 31 69 9734
2018 Person with a disability 20 80 2603
2018 Not a person with a disability 31 69 8907

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 3073
2020 Not a person with a disability 4 96 9005
2019 Person with a disability 5 95 2767
2019 Not a person with a disability 4 96 9734
2018 Person with a disability 5 95 2602
2018 Not a person with a disability 4 96 8899

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 3073
2020 Not a person with a disability 2 98 9005
2019 Person with a disability 3 97 2767
2019 Not a person with a disability 2 98 9734
2018 Person with a disability 2 98 2602
2018 Not a person with a disability 2 98 8898

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 3073
2020 Not a person with a disability 8 92 9005
2019 Person with a disability 8 92 2767
2019 Not a person with a disability 8 92 9734
2018 Person with a disability 7 93 2602
2018 Not a person with a disability 8 92 8901

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 3073
2020 Not a person with a disability 19 81 9005
2019 Person with a disability 13 87 2767
2019 Not a person with a disability 16 84 9734
2018 Person with a disability 13 87 2602
2018 Not a person with a disability 15 85 8903

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 2 98 3073
2020 Not a person with a disability 1 99 9005
2019 Person with a disability 1 99 2767
2019 Not a person with a disability 1 99 9734
2018 Person with a disability 2 98 2602
2018 Not a person with a disability 1 99 8898

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 3073
2020 Not a person with a disability 3 97 9005
2019 Person with a disability 65 35 2767
2019 Not a person with a disability 4 96 9734
2018 Person with a disability 65 35 2610
2018 Not a person with a disability 3 97 8899

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 3073
2020 Not a person with a disability 0 100 9005
2019 Person with a disability 0 100 2767
2019 Not a person with a disability 0 100 9734
2018 Person with a disability 1 99 2602
2018 Not a person with a disability 0 100 8899

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 3073
2020 Not a person with a disability 18 82 9005
2019 Person with a disability 14 86 2767
2019 Not a person with a disability 19 81 9734
2018 Person with a disability 14 86 2606
2018 Not a person with a disability 20 80 8909

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 3074
2020 Not a person with a disability 27 73 9006
2019 Person with a disability 37 63 2757
2019 Not a person with a disability 27 73 9638
2018 Person with a disability 36 64 2611
2018 Not a person with a disability 27 73 8931

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 3074
2020 Not a person with a disability 13 87 9006
2019 Person with a disability 18 82 2757
2019 Not a person with a disability 13 87 9638
2018 Person with a disability 20 80 2608
2018 Not a person with a disability 13 87 8922

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 3074
2020 Not a person with a disability 4 96 9006
2019 Person with a disability 9 91 2757
2019 Not a person with a disability 4 96 9638
2018 Person with a disability 8 92 2608
2018 Not a person with a disability 4 96 8921

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 3074
2020 Not a person with a disability 14 86 9006
2019 Person with a disability 28 72 2757
2019 Not a person with a disability 14 86 9638
2018 Person with a disability 30 70 2611
2018 Not a person with a disability 14 86 8926

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 3074
2020 Not a person with a disability 5 95 9006
2019 Person with a disability 7 93 2757
2019 Not a person with a disability 4 96 9638
2018 Person with a disability 7 93 2607
2018 Not a person with a disability 4 96 8918

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 3074
2020 Not a person with a disability 5 95 9006
2019 Person with a disability 11 89 2757
2019 Not a person with a disability 5 95 9638
2018 Person with a disability 11 89 2609
2018 Not a person with a disability 5 95 8918

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 3074
2020 Not a person with a disability 9 91 9006
2019 Person with a disability 9 91 2757
2019 Not a person with a disability 9 91 9638
2018 Person with a disability 8 92 2607
2018 Not a person with a disability 9 91 8919

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 3074
2020 Not a person with a disability 7 93 9006
2019 Person with a disability 12 88 2757
2019 Not a person with a disability 7 93 9638
2018 Person with a disability 11 89 2609
2018 Not a person with a disability 8 92 8919

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 3074
2020 Not a person with a disability 51 49 9006
2019 Person with a disability 39 61 2757
2019 Not a person with a disability 52 48 9638
2018 Person with a disability 38 62 2612
2018 Not a person with a disability 52 48 8930

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 2781
2020 Not a person with a disability 6 94 8558
2019 Person with a disability 7 93 2237
2019 Not a person with a disability 6 94 8674
2018 Person with a disability 6 94 2311
2018 Not a person with a disability 5 95 8484

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 2781
2020 Not a person with a disability 16 84 8558
2019 Person with a disability 11 89 2237
2019 Not a person with a disability 16 84 8674
2018 Person with a disability 9 91 2311
2018 Not a person with a disability 15 85 8483

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 2781
2020 Not a person with a disability 4 96 8558
2019 Person with a disability 3 97 2237
2019 Not a person with a disability 4 96 8674
2018 Person with a disability 4 96 2311
2018 Not a person with a disability 3 97 8480

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 2 98 2781
2020 Not a person with a disability 3 97 8558
2019 Person with a disability 3 97 2237
2019 Not a person with a disability 3 97 8674
2018 Person with a disability 3 97 2311
2018 Not a person with a disability 2 98 8481

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 2781
2020 Not a person with a disability 3 97 8558
2019 Person with a disability 4 96 2237
2019 Not a person with a disability 3 97 8674
2018 Person with a disability 3 97 2311
2018 Not a person with a disability 3 97 8482

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 2781
2020 Not a person with a disability 4 96 8558
2019 Person with a disability 5 95 2237
2019 Not a person with a disability 4 96 8674
2018 Person with a disability 4 96 2311
2018 Not a person with a disability 4 96 8480

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 2781
2020 Not a person with a disability 7 93 8558
2019 Person with a disability 7 93 2237
2019 Not a person with a disability 7 93 8674
2018 Person with a disability 7 93 2312
2018 Not a person with a disability 7 93 8481

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 2781
2020 Not a person with a disability 12 88 8558
2019 Person with a disability 12 88 2237
2019 Not a person with a disability 11 89 8674
2018 Person with a disability 13 87 2311
2018 Not a person with a disability 11 89 8484

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 2781
2020 Not a person with a disability 9 91 8558
2019 Person with a disability 15 85 2237
2019 Not a person with a disability 9 91 8674
2018 Person with a disability 18 82 2313
2018 Not a person with a disability 8 92 8484

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 2781
2020 Not a person with a disability 26 74 8558
2019 Person with a disability 34 66 2237
2019 Not a person with a disability 25 75 8674
2018 Person with a disability 37 63 2313
2018 Not a person with a disability 24 76 8487

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 2781
2020 Not a person with a disability 8 92 8558
2019 Person with a disability 12 88 2237
2019 Not a person with a disability 8 92 8674
2018 Person with a disability 12 88 2311
2018 Not a person with a disability 8 92 8485

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 2781
2020 Not a person with a disability 43 57 8558
2019 Person with a disability 53 47 2237
2019 Not a person with a disability 43 57 8674
2018 Person with a disability 55 45 2315
2018 Not a person with a disability 42 58 8496

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 2781
2020 Not a person with a disability 1 99 8558
2019 Person with a disability 3 97 2237
2019 Not a person with a disability 1 99 8674
2018 Person with a disability 4 96 2311
2018 Not a person with a disability 2 98 8481

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 64 36 2781
2020 Not a person with a disability 63 37 8558
2019 Person with a disability 64 36 2237
2019 Not a person with a disability 62 38 8674
2018 Person with a disability 67 33 2318
2018 Not a person with a disability 63 37 8496

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 2781
2020 Not a person with a disability 3 97 8558
2019 Person with a disability 5 95 2237
2019 Not a person with a disability 3 97 8674
2018 Person with a disability 6 94 2311
2018 Not a person with a disability 3 97 8482

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 2781
2020 Not a person with a disability 12 88 8558
2019 Person with a disability 11 89 2237
2019 Not a person with a disability 11 89 8674
2018 Person with a disability 14 86 2313
2018 Not a person with a disability 13 87 8479

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 15 20 8 10 25 4 46 26 16568
2020 Not a person with a disability 22 18 18 4 3 30 6 62 10 169937
2019 Person with a disability 16 14 22 9 13 22 5 40 30 12511
2019 Not a person with a disability 21 16 21 4 4 27 7 57 12 166867
2018 Person with a disability 14 15 24 8 15 20 3 38 30 11155
2018 Not a person with a disability 18 19 23 4 4 27 5 55 11 147649
2017 Person with a disability 14 16 22 8 13 23 5 42 29 11906
2017 Not a person with a disability 18 18 20 3 3 30 7 58 10 160703
2014 Person with a disability 14 15 22 8 13 23 5 41 28 11341
2014 Not a person with a disability 17 18 21 3 3 31 7 56 10 167976

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 25 18 9 9 8 1 61 19 16574
2020 Not a person with a disability 37 30 16 4 3 9 1 75 8 170053
2019 Person with a disability 28 24 18 9 11 9 1 58 22 12491
2019 Not a person with a disability 36 29 17 4 3 10 1 73 8 166814
2018 Person with a disability 24 25 20 9 13 8 1 54 24 11147
2018 Not a person with a disability 31 31 19 4 3 10 1 70 8 147642
2017 Person with a disability 25 26 19 9 11 10 1 57 22 11889
2017 Not a person with a disability 31 32 17 4 3 12 2 73 8 160514
2014 Person with a disability 24 24 19 9 11 12 1 56 23 11337
2014 Not a person with a disability 29 30 18 4 3 15 2 71 8 167893

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 16524
2020 Not a person with a disability 8 92 169401

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 16565
2020 Not a person with a disability 10 90 169623
2019 Person with a disability 55 45 12513
2019 Not a person with a disability 13 87 167065
2017 Person with a disability 56 44 11896
2017 Not a person with a disability 14 86 160621
2014 Person with a disability 56 44 11327
2014 Not a person with a disability 13 87 167671

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 91 9 7434
2020 Not a person with a disability 32 68 16478

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 81 19 7426
2020 Not a person with a disability 78 22 16483
2019 Person with a disability 83 17 6972
2019 Not a person with a disability 80 20 21733
2017 Person with a disability 83 17 6668
2017 Not a person with a disability 76 24 22565
2014 Person with a disability 81 19 6336
2014 Not a person with a disability 77 23 20777

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 33 8 11 5 0 0 76 16 6055
2020 Not a person with a disability 51 34 8 5 2 0 0 85 7 12955
2019 Person with a disability 39 32 7 14 8 0 0 72 21 5768
2019 Not a person with a disability 51 32 6 7 3 0 0 84 10 17359
2017 Person with a disability 40 35 6 12 7 1 0 75 19 5552
2017 Not a person with a disability 48 35 6 6 3 0 1 85 9 17386
2014 Person with a disability 43 31 6 12 7 0 0 75 19 5188
2014 Not a person with a disability 52 33 6 6 2 0 1 85 9 16044

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 27 9 9 7 2 1 74 17 16593
2020 Not a person with a disability 48 30 9 5 2 2 3 83 7 170125
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 29 15 14 11 3 0 59 25 16543
2020 Not a person with a disability 36 33 14 9 5 3 0 71 15 169745

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 37 11 11 5 1 0 73 16 16612
2020 Not a person with a disability 39 40 10 8 3 0 0 79 11 170405

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 35 12 11 6 1 0 70 17 16547
2020 Not a person with a disability 39 37 12 8 4 1 0 76 12 169676

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 34 19 9 5 1 1 67 13 16478
2020 Not a person with a disability 36 37 16 6 2 1 1 74 9 169143

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 31 14 6 5 2 2 74 11 16545
2020 Not a person with a disability 45 34 12 4 2 1 1 81 6 169766

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 15 7 1 1 8 4 90 2 16585
2020 Not a person with a disability 65 18 5 1 1 7 3 92 2 169943

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 32 10 7 5 2 0 78 11 16544
2020 Not a person with a disability 50 33 8 4 2 2 0 85 6 169639

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 27 9 10 9 1 0 72 19 16537
2020 Not a person with a disability 50 29 9 6 4 1 0 81 11 169582

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 10 8 7 1 0 75 15 16558
2020 Not a person with a disability 53 28 9 5 4 1 0 82 9 169874

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 87 13 3201
2020 Not a person with a disability 90 10 41193

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 32 16 19 12 0 0 53 31 2934
2020 Not a person with a disability 20 36 18 18 8 0 0 56 26 38440

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 37 13 9 6 1 0 72 15 16575
2020 Not a person with a disability 41 39 11 5 2 1 0 81 7 170096
2019 Person with a disability 25 36 16 11 9 2 0 63 21 12485
2019 Not a person with a disability 32 40 15 7 3 2 0 74 11 166700
2018 Person with a disability 23 36 16 12 11 2 0 61 23 11155
2018 Not a person with a disability 30 41 16 8 4 2 0 72 12 147679
2017 Person with a disability 21 36 15 12 13 3 0 58 26 11902
2017 Not a person with a disability 25 41 16 9 5 4 0 68 15 160633

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 25 10 13 16 1 0 60 30 16575
2020 Not a person with a disability 40 29 12 11 8 1 1 70 19 169874

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 25 14 6 8 4 1 70 15 16538
2020 Not a person with a disability 49 27 12 4 3 3 1 79 8 169412

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 28 16 14 15 2 0 55 29 16593
2020 Not a person with a disability 35 33 15 9 6 1 0 69 15 170186
2019 Person with a disability 18 27 16 17 20 2 0 46 37 12511
2019 Not a person with a disability 25 35 17 12 8 2 0 62 21 167000
2018 Person with a disability 16 26 16 17 23 1 0 43 41 11165
2018 Not a person with a disability 23 36 18 13 9 2 0 60 22 147907
2017 Person with a disability 13 27 17 18 23 2 0 41 42 11902
2017 Not a person with a disability 18 38 17 14 10 2 0 58 24 160683

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 43 10 14 6 0 1 69 21 3200
2020 Not a person with a disability 23 48 13 12 3 1 1 72 15 41176
2019 Person with a disability 23 39 12 14 10 1 1 64 24 2241
2019 Not a person with a disability 20 45 15 12 4 2 2 68 17 38540

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 22 18 13 18 0 1 51 31 16586
2020 Not a person with a disability 35 25 18 11 10 0 1 61 21 170357

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 20 12 13 0 1 54 26 16541
2020 Not a person with a disability 34 28 19 10 8 0 1 63 18 169929
2019 Person with a disability 20 23 20 14 23 0 1 43 37 12496
2019 Not a person with a disability 25 27 20 12 15 0 1 52 27 167112
2018 Person with a disability 18 20 21 14 26 0 1 38 41 11143
2018 Not a person with a disability 21 25 22 14 17 0 1 47 31 147938
2017 Person with a disability 19 21 19 15 24 1 2 41 40 11871
2017 Not a person with a disability 22 24 20 14 18 0 2 47 33 160552

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 24 25 16 14 0 1 45 30 16582
2020 Not a person with a disability 21 27 25 15 10 0 0 49 26 170215
2019 Person with a disability 20 26 24 15 13 0 1 46 29 12502
2019 Not a person with a disability 22 29 25 14 9 0 1 51 23 167010
2018 Person with a disability 17 24 27 17 15 0 1 41 32 11144
2018 Not a person with a disability 18 27 28 16 10 0 1 45 26 147824
2017 Person with a disability 18 25 25 17 14 0 1 44 31 11876
2017 Not a person with a disability 19 27 26 15 10 0 1 47 26 160599

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 27 20 12 10 1 2 57 22 16532
2020 Not a person with a disability 31 29 20 11 7 0 1 62 18 169801
2019 Person with a disability 28 27 20 12 10 1 2 57 23 12432
2019 Not a person with a disability 31 30 20 10 6 0 2 62 17 166252
2018 Person with a disability 22 27 23 13 11 1 2 51 25 11089
2018 Not a person with a disability 25 30 24 12 7 0 2 56 20 147244
2017 Person with a disability 23 27 21 13 11 1 3 52 26 11853
2017 Not a person with a disability 26 29 22 12 8 1 3 57 20 160256

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 21 20 15 16 2 2 47 32 16507
2020 Not a person with a disability 27 25 21 14 11 1 1 53 26 169568
2019 Person with a disability 21 21 20 16 20 1 2 43 37 12437
2019 Not a person with a disability 24 25 21 15 13 1 1 50 28 166375
2018 Person with a disability 18 20 21 18 22 1 2 38 40 11127
2018 Not a person with a disability 20 23 23 16 14 1 1 45 32 147332
2017 Person with a disability 18 20 20 18 20 1 3 40 39 11884
2017 Not a person with a disability 21 23 22 16 14 1 2 46 31 160544

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 22 13 7 7 1 5 73 14 16481
2020 Not a person with a disability 48 23 13 7 5 0 4 74 13 169489
2019 Person with a disability 50 20 11 5 6 1 8 76 12 12417
2019 Not a person with a disability 52 23 11 5 4 0 5 79 10 166464
2018 Person with a disability 45 21 13 6 6 1 8 73 13 11081
2018 Not a person with a disability 47 23 13 6 4 0 6 75 11 147351
2017 Person with a disability 42 21 12 6 5 1 12 73 13 11833
2017 Not a person with a disability 44 24 13 6 4 1 9 75 11 160341

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 25 22 14 14 0 1 51 27 16544
2020 Not a person with a disability 31 28 21 11 9 0 1 59 21 169959
2019 Person with a disability 27 26 21 11 13 0 1 54 25 12487
2019 Not a person with a disability 35 29 19 9 7 0 1 64 16 166767
2018 Person with a disability 24 24 21 14 15 0 1 49 30 11128
2018 Not a person with a disability 31 28 21 11 9 0 1 59 19 147656
2017 Person with a disability 23 27 23 15 12 0 1 50 27 11840
2017 Not a person with a disability 29 30 21 11 7 0 1 60 18 160167

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 21 18 11 12 0 7 55 25 16537
2020 Not a person with a disability 33 24 18 10 9 0 6 60 20 169889

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 29 21 12 9 1 1 57 21 16514
2020 Not a person with a disability 34 33 19 8 4 1 1 69 12 169702
2019 Person with a disability 22 30 22 13 11 1 1 54 24 12464
2019 Not a person with a disability 30 34 20 8 5 1 1 66 14 166634
2018 Person with a disability 19 28 25 14 12 1 1 47 27 11130
2018 Not a person with a disability 25 34 23 10 6 1 1 60 16 147403
2017 Person with a disability 20 28 22 15 12 1 2 50 27 11849
2017 Not a person with a disability 27 32 22 11 6 1 2 61 17 160040

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 29 23 14 11 1 1 51 26 16518
2020 Not a person with a disability 27 32 22 11 6 1 1 60 18 169592
2019 Person with a disability 20 28 23 15 12 1 1 49 27 12449
2019 Not a person with a disability 26 33 22 12 7 1 1 59 18 166581
2018 Person with a disability 17 26 25 16 14 1 1 44 31 11140
2018 Not a person with a disability 21 32 25 13 7 1 1 54 21 147353
2017 Person with a disability 18 27 23 17 13 1 2 46 31 11846
2017 Not a person with a disability 23 31 23 14 8 1 2 55 21 160074

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 28 20 13 10 1 1 57 24 16499
2020 Not a person with a disability 34 31 19 9 5 0 1 66 15 169656
2019 Person with a disability 25 28 20 13 12 1 1 54 26 12449
2019 Not a person with a disability 32 31 19 10 6 0 1 64 17 166428
2018 Person with a disability 22 26 22 15 13 1 1 50 29 11128
2018 Not a person with a disability 27 31 22 11 7 0 1 59 18 147226
2017 Person with a disability 23 27 20 15 12 1 1 51 28 11853
2017 Not a person with a disability 28 31 20 11 7 1 2 61 19 160125

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 24 16 11 12 1 1 61 23 16466
2020 Not a person with a disability 46 26 14 7 6 0 1 73 13 169273
2019 Person with a disability 32 24 17 12 14 1 1 57 26 12440
2019 Not a person with a disability 43 27 15 8 7 0 1 70 15 166359

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 27 22 13 12 0 1 53 25 16538
2020 Not a person with a disability 31 31 21 10 6 0 1 62 16 169794

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 27 22 14 12 1 1 51 27 16517
2020 Not a person with a disability 28 31 22 11 7 0 1 60 19 169755
2019 Person with a disability 27 29 20 12 10 1 1 57 23 12408
2019 Not a person with a disability 33 31 19 9 5 0 1 65 15 166006
2018 Person with a disability 24 27 22 14 12 1 1 51 27 11083
2018 Not a person with a disability 27 31 22 11 6 0 1 60 18 146855
2017 Person with a disability 24 28 21 14 11 1 2 54 25 11813
2017 Not a person with a disability 29 32 21 11 6 1 2 61 17 159796

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 27 17 8 7 0 1 68 15 16486
2020 Not a person with a disability 49 28 14 5 3 0 1 78 8 169115
2019 Person with a disability 40 24 16 8 10 0 2 66 18 12400
2019 Not a person with a disability 53 24 12 5 4 0 1 79 9 166080
2018 Person with a disability 39 23 16 9 10 0 2 64 20 11081
2018 Not a person with a disability 51 25 13 6 4 0 2 77 10 146763
2017 Person with a disability 39 24 18 9 8 0 2 65 17 11886
2017 Not a person with a disability 53 24 13 5 3 0 2 78 9 160600

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 32 22 11 9 0 1 57 20 16498
2020 Not a person with a disability 34 35 19 8 4 0 0 69 12 169286

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 23 13 7 7 1 2 73 14 16495
2020 Not a person with a disability 70 16 6 2 1 1 5 91 3 169209
2019 Person with a disability 44 21 14 7 11 1 3 67 19 12440
2019 Not a person with a disability 73 12 5 2 2 1 6 91 3 166038
2018 Person with a disability 44 19 14 8 12 1 2 65 20 11116
2018 Not a person with a disability 69 15 6 2 2 1 5 89 4 146957

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 14 8 6 7 1 2 78 13 16499
2020 Not a person with a disability 78 10 4 2 2 1 3 91 5 169117
2019 Person with a disability 51 16 11 7 12 1 2 69 20 12465
2019 Not a person with a disability 72 12 6 3 4 1 2 87 7 166570
2018 Person with a disability 47 17 12 8 13 1 2 66 22 11120
2018 Not a person with a disability 68 14 7 4 4 1 3 85 8 147050
2017 Person with a disability 50 18 11 8 9 1 3 70 18 11875
2017 Not a person with a disability 70 13 6 4 3 1 3 87 7 160591

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 22 8 4 4 1 2 83 8 16466
2020 Not a person with a disability 68 19 7 2 2 0 2 89 4 168837
2019 Person with a disability 47 28 12 5 5 0 1 76 11 12414
2019 Not a person with a disability 57 26 10 3 2 0 1 84 6 166108
2018 Person with a disability 44 29 14 6 6 0 1 74 12 11112
2018 Not a person with a disability 53 27 11 4 3 0 1 82 7 147592
2017 Person with a disability 45 29 13 6 5 0 2 76 11 11877
2017 Not a person with a disability 54 27 10 4 2 0 2 83 6 160491

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 18 10 7 9 1 1 74 16 16494
2020 Not a person with a disability 67 16 7 4 4 0 1 85 8 169224
2019 Person with a disability 46 20 13 9 11 0 1 67 20 12403
2019 Not a person with a disability 61 19 9 5 5 0 1 81 10 165845
2018 Person with a disability 39 21 14 11 14 0 1 61 25 11094
2018 Not a person with a disability 54 22 11 6 5 0 1 77 11 147153
2017 Person with a disability 43 21 13 10 11 1 2 66 21 11878
2017 Not a person with a disability 58 20 9 5 4 0 2 80 10 160492

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 9 4 1 1 0 29 90 4 16520
2020 Not a person with a disability 62 11 4 2 1 0 20 91 3 169486
2019 Person with a disability 51 10 5 2 2 0 30 89 5 12326
2019 Not a person with a disability 58 12 5 2 1 0 22 90 4 165462
2018 Person with a disability 47 10 5 2 2 0 34 87 5 11020
2018 Not a person with a disability 52 13 6 2 1 0 26 88 4 146507
2017 Person with a disability 47 12 5 2 2 0 32 87 5 11837
2017 Not a person with a disability 54 13 5 2 1 0 25 89 4 160405

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 20 9 4 3 1 4 84 6 16568
2020 Not a person with a disability 68 18 7 2 1 0 3 90 3 170135
2019 Person with a disability 59 19 9 3 3 1 7 84 7 12391
2019 Not a person with a disability 67 18 7 2 1 0 4 89 4 165952
2018 Person with a disability 54 20 10 4 3 0 8 82 7 11063
2018 Not a person with a disability 61 20 9 3 1 0 5 87 4 146935
2017 Person with a disability 55 20 9 3 2 1 10 84 6 11780
2017 Not a person with a disability 63 19 7 2 1 0 7 88 4 159729

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 17 9 5 6 1 3 80 11 16577
2020 Not a person with a disability 68 16 7 3 4 0 2 86 7 170176
2019 Person with a disability 59 15 8 5 8 1 4 78 13 12449
2019 Not a person with a disability 69 14 6 3 5 0 3 85 8 166506
2018 Person with a disability 55 17 9 5 8 1 5 76 15 11119
2018 Not a person with a disability 65 15 7 4 5 0 3 83 9 147473
2017 Person with a disability 52 19 9 6 8 1 5 76 15 11882
2017 Not a person with a disability 62 17 7 4 5 1 4 82 10 160692

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 30 20 9 7 0 1 63 17 16579
2020 Not a person with a disability 48 30 14 5 2 0 1 78 7 170170
2019 Person with a disability 37 29 18 8 6 0 2 67 14 12422
2019 Not a person with a disability 54 27 11 3 2 0 2 83 5 166139
2018 Person with a disability 34 29 19 9 7 1 2 65 16 11103
2018 Not a person with a disability 49 29 14 4 2 0 2 80 6 147290
2017 Person with a disability 34 30 18 8 6 1 3 66 15 11875
2017 Not a person with a disability 50 29 12 4 2 0 3 82 6 160388

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 36 25 10 7 0 0 57 18 16599
2020 Not a person with a disability 28 40 21 7 3 0 0 68 10 170281

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 26 36 18 11 0 0 35 29 16584
2020 Not a person with a disability 15 34 34 13 4 0 0 49 17 170267
2019 Person with a disability 10 25 35 18 11 0 0 35 30 12528
2019 Not a person with a disability 17 34 33 12 4 0 0 52 15 167264
2018 Person with a disability 8 22 36 21 13 0 0 30 34 11176
2018 Not a person with a disability 14 32 36 13 5 0 0 46 18 148173
2017 Person with a disability 7 21 38 20 14 1 0 28 34 11911
2017 Not a person with a disability 12 31 38 13 6 0 0 43 19 160881

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 24 34 15 6 0 0 21 45 16533
2020 Not a person with a disability 10 20 38 22 9 0 0 32 30 169711
2019 Person with a disability 21 24 34 15 6 0 0 21 45 12415
2019 Not a person with a disability 9 18 38 23 11 0 0 35 27 165901
2018 Person with a disability 22 25 33 13 6 0 0 19 47 11042
2018 Not a person with a disability 9 19 39 22 10 0 0 33 29 146526
2017 Person with a disability 19 27 34 13 6 0 1 20 46 11880
2017 Not a person with a disability 8 19 40 22 10 0 0 33 27 160326
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 42 23 1 55 45 16626
2020 Not a person with a disability 29 51 19 1 64 36 170594

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 5578
2020 Not a person with a disability 38 62 47694

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 16 13 9 11 3 10 63 22 16589
2020 Not a person with a disability 45 18 12 7 6 2 10 72 14 170239
2019 Person with a disability 36 15 14 11 16 1 7 56 29 12386
2019 Not a person with a disability 42 18 13 8 10 1 7 66 20 165069
2018 Person with a disability 36 13 14 11 18 1 8 53 31 11150
2018 Not a person with a disability 42 16 13 9 10 1 8 64 21 147640

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 18 14 19 33 1 4 30 55 5579
2020 Not a person with a disability 11 21 17 20 26 1 4 34 48 47671

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 14 14 19 42 1 3 22 64 5576
2020 Not a person with a disability 7 16 15 22 35 1 4 25 60 47704
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