2020 Public Service Employee Survey Results by Theme for the Public Service by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 34 11 8 6 0 0 75 14 7572
2020 Non-Indigenous 40 38 11 7 4 0 0 78 11 178870
2019 Indigenous 37 37 11 8 6 0 0 75 14 8029
2019 Non-Indigenous 37 39 12 7 5 0 0 76 12 171575
2018 Indigenous 35 38 12 8 7 0 0 72 16 7200
2018 Non-Indigenous 34 42 12 8 5 0 0 76 13 150886
2017 Indigenous 34 40 11 8 7 0 0 75 15 7641
2017 Non-Indigenous 33 44 11 7 5 0 0 77 12 165218
2014 Indigenous 31 42 11 9 7 0 0 72 16 7869
2014 Non-Indigenous 30 44 12 9 5 0 0 74 14 171562

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 32 13 11 11 0 0 66 22 7556
2020 Non-Indigenous 36 36 13 9 6 0 0 72 15 178515
2019 Indigenous 31 32 14 12 11 0 0 63 23 8025
2019 Non-Indigenous 32 36 14 10 7 0 0 68 18 171171
2018 Indigenous 26 33 15 13 12 0 0 60 26 7215
2018 Non-Indigenous 29 37 14 11 8 0 0 67 19 151195
2017 Indigenous 27 33 14 12 14 0 0 60 26 7629
2017 Non-Indigenous 28 37 14 11 9 0 0 65 21 165024

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 28 8 3 3 0 0 85 7 7511
2020 Non-Indigenous 54 32 9 3 2 0 0 86 5 177585
2019 Indigenous 54 30 9 3 3 0 0 85 6 7984
2019 Non-Indigenous 52 33 10 3 2 0 0 85 5 170412
2018 Indigenous 52 32 9 4 3 0 0 85 6 7177
2018 Non-Indigenous 50 35 9 3 2 0 0 85 5 150385
2017 Indigenous 55 31 8 3 3 0 0 86 6 7616
2017 Non-Indigenous 52 35 9 3 2 0 0 87 5 164838
2014 Indigenous 61 26 7 3 2 0 0 87 5 7863
2014 Non-Indigenous 59 29 8 2 1 0 0 88 4 171453

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 33 10 6 3 0 0 81 9 7559
2020 Non-Indigenous 46 37 10 5 2 0 0 83 7 178826
2019 Indigenous 45 35 11 6 4 0 0 80 9 8028
2019 Non-Indigenous 43 38 10 5 3 0 0 81 8 171568
2018 Indigenous 41 36 11 7 5 0 0 78 11 7224
2018 Non-Indigenous 40 40 11 6 3 0 0 80 9 151349
2017 Indigenous 43 35 10 6 5 0 0 78 11 7603
2017 Non-Indigenous 40 40 11 6 3 0 0 80 9 164572
2014 Indigenous 42 37 11 6 5 0 0 79 11 7858
2014 Non-Indigenous 39 40 11 6 3 0 0 79 9 171453

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 28 14 8 8 1 0 70 16 7548
2020 Non-Indigenous 44 31 13 7 5 0 0 75 12 178224
2019 Indigenous 37 28 16 9 9 1 0 66 19 8036
2019 Non-Indigenous 39 31 15 8 6 1 0 71 14 171233
2018 Indigenous 33 28 17 10 11 0 0 61 21 7203
2018 Non-Indigenous 35 32 17 9 7 1 0 68 16 151029
2017 Indigenous 33 29 15 11 11 1 0 62 22 7619
2017 Non-Indigenous 34 33 16 9 7 1 0 67 17 164981
2014 Indigenous 26 31 18 12 11 1 0 58 24 7864
2014 Non-Indigenous 28 35 17 11 8 1 0 64 19 171591

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 31 13 9 7 0 0 70 16 7516
2020 Non-Indigenous 42 33 12 7 4 0 0 76 12 177502
2019 Indigenous 36 30 15 11 8 0 0 66 19 7992
2019 Non-Indigenous 37 34 14 9 6 0 0 71 15 170616
2018 Indigenous 31 31 17 11 10 0 0 62 21 7167
2018 Non-Indigenous 33 35 16 10 6 0 0 68 16 150457
2017 Indigenous 32 32 14 11 10 0 0 65 21 7623
2017 Non-Indigenous 32 35 15 10 7 0 0 68 17 165039
2014 Indigenous 25 34 17 13 11 0 0 60 24 7858
2014 Non-Indigenous 27 37 17 12 7 0 0 64 19 171549

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 23 17 10 9 3 0 62 21 7561
2020 Non-Indigenous 39 25 17 9 6 3 1 66 16 178653
2019 Indigenous 33 22 18 12 12 3 0 57 24 8042
2019 Non-Indigenous 35 25 18 11 8 3 1 62 20 171581
2018 Indigenous 30 23 19 13 13 3 0 54 26 7218
2018 Non-Indigenous 32 25 19 12 9 3 0 59 21 151306
2017 Indigenous 31 22 18 11 13 4 1 56 25 7622
2017 Non-Indigenous 31 26 18 11 9 4 1 59 22 165021
2014 Indigenous 27 23 19 14 13 4 1 52 28 7864
2014 Non-Indigenous 28 26 18 13 10 4 1 57 24 171564
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 24 15 5 5 1 4 73 11 7563
2020 Non-Indigenous 48 26 14 4 3 1 4 78 7 178695
2019 Indigenous 42 25 17 6 5 1 4 71 11 8040
2019 Non-Indigenous 45 27 15 5 3 1 4 76 8 171563

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 27 12 7 7 0 1 74 14 7568
2020 Non-Indigenous 50 30 10 6 4 1 1 80 10 178728
2019 Indigenous 44 28 12 8 7 1 1 73 15 8010
2019 Non-Indigenous 46 31 10 7 5 1 0 78 12 170905
2018 Indigenous 39 29 12 10 9 1 0 69 19 7175
2018 Non-Indigenous 42 33 11 8 5 1 0 76 13 150447
2017 Indigenous 41 31 10 9 9 1 0 72 18 7635
2017 Non-Indigenous 42 33 10 8 5 1 0 76 14 165162
2014 Indigenous 38 31 12 11 8 1 0 69 19 7864
2014 Non-Indigenous 40 34 11 9 5 1 0 75 14 171571

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 22 10 6 6 0 0 78 12 7574
2020 Non-Indigenous 57 25 9 5 4 0 0 82 9 179044
2019 Indigenous 50 26 11 6 6 0 0 77 13 8045
2019 Non-Indigenous 52 28 10 6 4 0 0 80 11 171644
2018 Indigenous 45 26 12 8 9 0 0 71 17 7202
2018 Non-Indigenous 47 28 11 7 6 0 0 76 13 150839
2017 Indigenous 48 25 11 7 8 0 0 74 15 7622
2017 Non-Indigenous 49 28 10 7 6 0 0 77 12 164919
2014 Indigenous 46 26 12 8 8 1 0 73 16 7858
2014 Non-Indigenous 46 30 11 7 5 0 0 77 12 171495

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 26 14 8 9 6 0 67 18 7570
2020 Non-Indigenous 39 29 13 7 5 7 0 73 13 178997
2019 Indigenous 32 28 15 10 10 5 0 64 20 8023
2019 Non-Indigenous 32 31 15 8 6 6 0 68 16 171336
2018 Indigenous 28 28 16 11 12 5 0 58 25 7252
2018 Non-Indigenous 29 31 17 9 8 6 0 64 18 151661
2017 Indigenous 28 28 15 10 12 5 0 60 24 7645
2017 Non-Indigenous 27 32 16 10 8 7 0 64 19 165243
2014 Indigenous 24 30 16 13 12 6 0 57 26 7860
2014 Non-Indigenous 25 33 17 10 8 8 0 62 19 171482

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 28 14 10 11 2 0 64 22 7561
2020 Non-Indigenous 35 31 14 9 7 2 0 69 17 178531
2019 Indigenous 30 28 16 11 12 2 0 60 24 8011
2019 Non-Indigenous 29 32 17 12 9 3 0 62 21 171000
2018 Indigenous 25 28 16 14 15 2 0 54 29 7238
2018 Non-Indigenous 25 31 18 13 10 2 0 58 24 151281
2017 Indigenous 26 27 15 15 14 3 0 55 30 7636
2017 Non-Indigenous 24 32 17 13 11 3 0 57 25 165202
2014 Indigenous 21 28 17 15 15 3 0 51 31 7856
2014 Non-Indigenous 21 31 19 15 11 3 0 54 27 171490

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 29 16 13 12 4 0 57 26 7547
2020 Non-Indigenous 26 32 17 12 8 5 0 61 21 178501
2019 Indigenous 22 28 17 15 13 5 0 52 30 7999
2019 Non-Indigenous 21 30 20 15 10 5 0 53 26 170816
2018 Indigenous 18 27 19 17 16 4 0 46 34 7221
2018 Non-Indigenous 17 29 21 16 12 5 0 49 30 151177
2017 Indigenous 19 26 17 17 15 5 0 48 34 7631
2017 Non-Indigenous 17 29 20 17 12 6 0 49 30 165078
2014 Indigenous 15 27 18 18 17 5 0 44 37 7858
2014 Non-Indigenous 14 28 21 18 13 5 0 45 33 171433

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 30 15 15 13 2 0 56 29 7573
2020 Non-Indigenous 25 34 15 14 9 2 0 61 23 178878
2019 Indigenous 21 28 16 18 15 3 0 50 34 8006
2019 Non-Indigenous 19 31 18 17 12 3 0 52 29 171145
2018 Indigenous 16 27 17 18 19 3 0 45 38 7241
2018 Non-Indigenous 17 31 18 18 14 3 0 48 33 151480
2017 Indigenous 18 28 15 17 18 4 0 48 36 7633
2017 Non-Indigenous 17 32 17 17 13 3 0 50 32 165022
2014 Indigenous 15 27 17 18 20 3 0 43 39 7855
2014 Non-Indigenous 14 31 18 19 14 3 0 47 34 171402
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 33 14 12 10 0 0 64 22 7565
2020 Non-Indigenous 33 36 14 10 6 0 0 69 17 178908
2019 Indigenous 28 33 15 13 11 0 0 61 24 8036
2019 Non-Indigenous 28 36 15 12 8 0 0 65 20 171464
2018 Indigenous 24 31 16 14 15 0 0 55 29 7235
2018 Non-Indigenous 26 34 17 12 10 0 0 60 23 151318
2017 Indigenous 25 31 16 14 14 0 0 56 28 7636
2017 Non-Indigenous 25 36 16 13 10 0 0 61 23 165159
2014 Indigenous 20 32 16 16 15 0 0 53 31 7864
2014 Non-Indigenous 21 35 17 15 11 0 0 57 26 171516

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 38 11 11 5 0 0 73 16 7530
2020 Non-Indigenous 35 41 11 9 3 0 0 77 12 177965
2019 Indigenous 31 39 12 12 6 0 0 70 18 8001
2019 Non-Indigenous 32 42 12 10 4 0 0 74 14 170746
2018 Indigenous 28 38 15 11 8 0 0 66 19 7234
2018 Non-Indigenous 29 41 13 10 5 0 0 71 16 151482
2017 Indigenous 29 40 12 11 7 0 0 69 19 7628
2017 Non-Indigenous 30 42 12 11 5 0 0 72 16 165112

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 27 12 8 7 0 0 72 16 7567
2020 Non-Indigenous 46 30 11 7 4 1 1 77 12 178617
2019 Indigenous 41 28 14 9 7 1 0 70 16 8036
2019 Non-Indigenous 42 31 13 8 5 1 1 74 13 171490
2018 Indigenous 35 32 13 10 9 1 0 68 19 7204
2018 Non-Indigenous 37 35 12 9 6 1 0 73 15 150957
2017 Indigenous 37 31 12 10 9 1 0 70 18 7643
2017 Non-Indigenous 37 36 12 9 6 1 0 74 15 165264
2014 Indigenous 36 32 13 10 8 1 0 68 19 7866
2014 Non-Indigenous 36 36 12 9 6 1 0 73 15 171597

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 36 12 14 6 0 1 69 19 7548
2020 Non-Indigenous 33 39 12 11 4 0 1 73 15 178222
2019 Indigenous 28 38 12 14 8 0 0 66 22 8011
2019 Non-Indigenous 29 40 12 13 6 0 0 69 19 171025
2018 Indigenous 23 42 10 16 9 0 0 65 25 7247
2018 Non-Indigenous 25 45 10 14 6 0 1 70 20 151664
2017 Indigenous 24 37 11 16 11 0 0 62 27 7640
2017 Non-Indigenous 26 40 12 14 8 0 0 66 22 165240
2014 Indigenous 23 36 12 17 12 0 0 59 29 7862
2014 Non-Indigenous 24 39 12 15 9 0 0 64 24 171492

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 23 13 6 7 2 1 73 13 7556
2020 Non-Indigenous 51 24 13 5 4 2 2 77 10 178416

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 28 16 12 12 3 0 58 25 7561
2020 Non-Indigenous 27 33 17 12 8 3 0 62 21 178409
2019 Indigenous 26 28 16 14 14 2 0 55 29 8022
2019 Non-Indigenous 24 32 17 14 11 2 0 57 25 171275
2018 Indigenous 20 28 17 15 17 2 0 50 33 7233
2018 Non-Indigenous 20 32 18 15 12 2 0 54 28 151215
2017 Indigenous 23 29 15 15 15 2 0 54 31 7627
2017 Non-Indigenous 22 32 16 14 11 3 0 57 26 165023
2014 Indigenous 19 28 17 16 16 3 0 49 34 7856
2014 Non-Indigenous 19 31 17 16 13 3 1 52 30 171516

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 25 15 13 18 2 2 52 32 7566
2020 Non-Indigenous 24 28 15 14 13 3 2 55 29 178940
2019 Indigenous 24 25 15 14 20 2 2 50 35 8036
2019 Non-Indigenous 22 28 15 14 16 2 2 52 32 171676
2018 Indigenous 19 25 15 15 22 2 1 46 39 7226
2018 Non-Indigenous 19 28 16 16 18 2 2 49 35 151290
2017 Indigenous 20 24 14 15 22 3 2 46 39 7632
2017 Non-Indigenous 19 27 15 16 18 3 3 48 36 165053
2014 Indigenous 15 23 14 17 26 2 2 40 45 7858
2014 Non-Indigenous 16 25 15 18 22 2 2 43 41 171563

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 23 13 7 5 1 3 74 12 7579
2020 Non-Indigenous 51 22 13 6 4 1 4 77 10 179069
2019 Indigenous 47 24 15 6 4 1 3 74 11 8032
2019 Non-Indigenous 51 24 13 5 3 1 4 78 8 171431

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 22 15 7 6 1 3 70 14 7569
2020 Non-Indigenous 47 24 14 6 4 1 3 75 11 178811
2019 Indigenous 42 23 16 8 6 2 3 68 15 8025
2019 Non-Indigenous 44 24 16 7 5 2 4 72 12 171126

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 11 7 3 5 3 3 83 9 7546
2020 Non-Indigenous 74 9 5 2 2 3 4 90 5 178326
2019 Indigenous 65 11 7 4 5 4 4 82 10 8010
2019 Non-Indigenous 72 9 5 2 3 4 4 89 6 170773

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 12 6 3 4 2 6 86 7 7555
2020 Non-Indigenous 73 10 4 2 2 2 7 91 4 178520
2019 Indigenous 69 9 6 2 3 3 8 87 6 8008
2019 Non-Indigenous 75 7 3 1 2 2 9 93 4 170759

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 33 13 11 9 0 0 67 21 7517
2020 Non-Indigenous 34 37 13 10 6 0 0 71 16 178047
2019 Indigenous 29 34 14 13 10 0 0 63 22 8002
2019 Non-Indigenous 31 37 14 11 7 0 0 68 18 170740
2018 Indigenous 25 35 14 13 12 0 0 61 25 7203
2018 Non-Indigenous 27 38 14 12 8 0 0 66 20 150910
2017 Indigenous 28 36 11 12 11 0 0 65 24 7612
2017 Non-Indigenous 28 39 13 12 8 0 0 68 20 164658
2014 Indigenous 20 38 13 16 13 0 0 58 29 7862
2014 Non-Indigenous 21 40 14 14 10 0 0 62 24 171552

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 30 15 9 9 0 0 67 18 7559
2020 Non-Indigenous 38 33 15 8 5 0 0 71 14 178609
2019 Indigenous 34 31 15 10 9 0 0 65 19 8019
2019 Non-Indigenous 35 33 15 9 7 0 0 68 16 171255
2018 Indigenous 30 32 15 11 11 0 0 63 22 7181
2018 Non-Indigenous 32 34 16 10 8 0 0 66 18 150579
2017 Indigenous 33 31 14 12 10 0 0 64 22 7605
2017 Non-Indigenous 32 35 15 11 7 0 0 67 18 164732
2014 Indigenous 27 33 15 13 11 0 0 61 24 7863
2014 Non-Indigenous 27 36 16 12 9 0 0 63 21 171536

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 36 12 10 6 0 0 71 17 7494
2020 Non-Indigenous 36 40 12 8 4 0 0 76 12 177532
2019 Indigenous 32 36 14 11 6 0 0 69 17 7883
2019 Non-Indigenous 33 40 13 9 5 0 0 73 14 169350
2018 Indigenous 29 33 15 13 10 0 0 62 23 7197
2018 Non-Indigenous 30 37 15 11 7 0 0 67 18 150918
2017 Indigenous 32 33 14 12 9 0 0 65 22 7612
2017 Non-Indigenous 31 38 14 10 6 0 0 69 17 164720
2014 Indigenous 26 35 15 13 10 0 0 62 23 7861
2014 Non-Indigenous 28 38 16 11 7 0 0 66 18 171497

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 37 17 10 8 3 1 64 19 7567
2020 Non-Indigenous 24 41 17 9 4 4 0 68 14 178601
2019 Indigenous 21 37 18 12 8 4 0 61 21 8037
2019 Non-Indigenous 21 40 19 10 5 4 0 63 16 171446
2018 Indigenous 19 33 21 12 12 3 0 53 25 7223
2018 Non-Indigenous 20 36 23 11 8 3 0 58 19 151448
2017 Indigenous 21 32 18 13 12 4 1 55 25 7635
2017 Non-Indigenous 20 36 21 12 8 4 0 58 20 165061

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 28 11 9 8 0 0 72 17 7546
2020 Non-Indigenous 46 31 10 8 5 0 0 77 13 178444
2019 Indigenous 43 29 11 9 7 0 0 72 17 8014
2019 Non-Indigenous 45 32 10 8 5 0 0 77 13 171236
2018 Indigenous 38 32 11 10 8 0 0 70 18 7228
2018 Non-Indigenous 42 34 11 8 5 0 0 76 13 151327
2017 Indigenous 39 30 10 10 9 0 0 70 19 7637
2017 Non-Indigenous 41 33 10 8 6 0 1 75 15 165032
2014 Indigenous 34 31 12 12 10 0 0 65 22 7865
2014 Non-Indigenous 36 34 12 9 7 0 1 71 16 171465

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 31 18 8 5 0 1 69 13 7533
2020 Non-Indigenous 37 32 16 8 5 0 1 71 13 177952
2019 Indigenous 38 31 18 7 5 0 1 69 12 7970
2019 Non-Indigenous 39 32 17 7 4 0 1 72 12 170554
2018 Indigenous 35 31 18 8 6 0 1 68 14 7246
2018 Non-Indigenous 37 32 17 8 5 0 1 70 13 151849
2017 Indigenous 35 35 17 7 4 0 1 71 11 7643
2017 Non-Indigenous 37 35 16 7 4 0 1 73 11 165282
2014 Indigenous 34 32 19 8 6 0 1 67 14 7865
2014 Non-Indigenous 35 34 17 7 5 0 1 70 12 171570

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 40 60 7574
2020 Non-Indigenous 39 61 179070

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 16 10 4 5 4 12 77 11 7570
2020 Non-Indigenous 52 17 9 3 3 5 12 83 7 178934

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 24 40 36 7584
2020 Non-Indigenous 24 42 35 179198
2019 Indigenous 28 35 36 8052
2019 Non-Indigenous 27 38 35 171903
2018 Indigenous 27 36 36 7245
2018 Non-Indigenous 26 39 35 151863
2017 Indigenous 27 38 35 7641
2017 Non-Indigenous 26 41 33 165225
2014 Indigenous 26 38 36 7865
2014 Non-Indigenous 26 40 34 171564

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indigenous 17 35 30 6 6 7 1895
2020 Non-Indigenous 18 38 28 4 6 6 43482
2019 Indigenous 13 31 28 7 14 8 2312
2019 Non-Indigenous 15 33 29 6 12 6 46938
2018 Indigenous 15 32 27 9 8 9 2025
2018 Non-Indigenous 17 33 30 6 8 6 40670
2017 Indigenous 15 29 30 9 10 7 2089
2017 Non-Indigenous 18 30 29 6 10 6 43354
2014 Indigenous 14 29 30 13 9999 13 2129
2014 Non-Indigenous 19 32 30 9 9999 10 45192
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 33 9 6 4 0 0 81 9 7529
2020 Non-Indigenous 48 37 8 4 2 0 0 85 6 178121
2019 Indigenous 43 35 11 6 4 0 0 78 10 8014
2019 Non-Indigenous 44 38 10 5 3 0 0 82 8 170782
2018 Indigenous 41 38 10 6 4 1 0 80 10 7234
2018 Non-Indigenous 44 40 9 5 2 0 0 84 7 151488
2017 Indigenous 40 38 10 6 5 0 0 78 11 7619
2017 Non-Indigenous 40 40 10 6 4 0 0 81 9 165034
2014 Indigenous 37 39 12 6 5 1 0 76 11 7866
2014 Non-Indigenous 38 40 12 6 4 1 0 79 10 171497

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 38 16 9 5 1 0 69 14 7567
2020 Non-Indigenous 31 42 15 7 3 1 0 74 11 178800
2019 Indigenous 28 38 18 10 5 1 0 66 16 8039
2019 Non-Indigenous 27 42 17 9 4 1 0 70 13 171531
2018 Indigenous 24 38 18 12 7 1 0 63 19 7208
2018 Non-Indigenous 24 42 18 10 5 1 0 67 15 151251
2017 Indigenous 27 37 16 11 8 1 0 65 19 7625
2017 Non-Indigenous 25 41 17 10 5 1 0 67 16 165019
2014 Indigenous 24 37 18 11 8 2 0 62 19 7865
2014 Non-Indigenous 24 41 18 10 6 2 0 66 16 171585

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 26 33 18 9 1 1 28 39 7572
2020 Non-Indigenous 10 23 35 20 9 1 1 30 34 178785
2019 Indigenous 13 24 34 18 9 1 1 28 38 8025
2019 Non-Indigenous 10 24 35 19 9 1 1 29 35 171402
2018 Indigenous 14 25 34 17 8 1 1 25 40 7217
2018 Non-Indigenous 11 26 35 18 8 1 1 27 37 151358
2017 Indigenous 13 24 35 15 9 1 3 25 39 7606
2017 Non-Indigenous 11 24 35 17 9 1 3 27 36 164509
2014 Indigenous 14 29 33 15 7 1 2 22 44 7851
2014 Non-Indigenous 11 28 36 16 7 1 2 23 40 171223

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 17 26 26 18 2 2 45 28 7553
2020 Non-Indigenous 7 15 26 29 19 2 2 50 23 178101
2019 Indigenous 12 20 27 22 16 2 1 39 34 7996
2019 Non-Indigenous 10 18 28 24 16 2 2 42 30 170892
2018 Indigenous 15 21 27 20 12 2 2 33 38 7185
2018 Non-Indigenous 12 20 28 23 13 2 2 38 33 150832
2017 Indigenous 14 20 27 19 14 2 4 35 36 7576
2017 Non-Indigenous 11 19 28 21 14 3 4 37 33 164101
2014 Indigenous 16 23 29 17 10 2 2 29 40 7846
2014 Non-Indigenous 13 22 29 20 11 2 3 32 37 171079

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 21 30 19 11 2 2 32 37 7547
2020 Non-Indigenous 13 21 31 20 11 2 2 32 35 178320
2019 Indigenous 16 23 28 17 11 2 2 30 41 8021
2019 Non-Indigenous 15 23 29 18 10 2 2 29 40 171030
2018 Indigenous 19 23 28 16 9 2 3 27 44 7186
2018 Non-Indigenous 17 24 29 17 9 2 3 26 43 150898
2017 Indigenous 18 23 28 15 9 2 4 26 44 7597
2017 Non-Indigenous 17 23 29 16 9 2 4 26 43 164355
2014 Indigenous 22 25 27 14 7 2 3 22 50 7846
2014 Non-Indigenous 20 25 27 14 7 2 3 23 48 171105

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 14 29 29 17 1 2 48 22 7532
2020 Non-Indigenous 7 14 30 29 17 1 2 48 21 177906
2019 Indigenous 7 13 30 28 18 1 2 47 21 7986
2019 Non-Indigenous 7 15 31 28 16 1 2 46 22 170563
2018 Indigenous 9 15 31 26 14 2 3 42 25 7158
2018 Non-Indigenous 8 16 32 27 14 1 2 42 25 150556
2017 Indigenous 9 15 29 25 16 2 4 44 26 7562
2017 Non-Indigenous 8 15 31 25 14 1 4 42 25 163709
2014 Indigenous 10 17 31 25 12 1 3 39 28 7821
2014 Non-Indigenous 9 17 33 25 12 1 3 38 27 170698

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 20 27 20 15 2 2 37 35 7553
2020 Non-Indigenous 12 19 27 23 16 1 2 40 32 178374
2019 Indigenous 17 21 25 19 15 2 2 35 39 8017
2019 Non-Indigenous 14 20 27 20 14 1 2 36 36 171087
2018 Indigenous 21 23 25 17 11 2 2 29 46 7193
2018 Non-Indigenous 17 23 27 18 11 1 2 30 42 151088
2017 Indigenous 20 21 26 16 12 2 4 30 43 7599
2017 Non-Indigenous 17 22 27 17 12 2 4 31 41 164290
2014 Indigenous 24 25 24 14 9 1 3 24 51 7849
2014 Non-Indigenous 20 25 27 15 9 1 3 24 47 171114

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 16 24 25 19 4 3 47 28 7544
2020 Non-Indigenous 8 14 25 27 19 4 3 50 24 177824
2019 Indigenous 14 18 25 21 16 3 3 39 34 8004
2019 Non-Indigenous 12 18 26 22 16 3 3 41 32 170666
2018 Indigenous 16 20 25 21 12 3 3 35 39 7171
2018 Non-Indigenous 13 20 27 22 13 3 3 37 34 150575
2017 Indigenous 15 18 26 19 14 4 5 36 36 7591
2017 Non-Indigenous 12 18 26 21 14 3 5 39 33 164335
2014 Indigenous 14 18 25 22 13 3 4 38 35 7843
2014 Non-Indigenous 11 17 27 24 13 3 5 40 31 171022

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 20 31 19 12 2 2 32 36 7537
2020 Non-Indigenous 12 20 32 20 12 2 2 33 33 178134
2019 Indigenous 16 21 29 17 12 2 2 30 39 8012
2019 Non-Indigenous 14 22 31 17 11 2 2 30 38 170942
2018 Indigenous 19 23 29 16 9 2 2 26 43 7201
2018 Non-Indigenous 16 24 31 16 9 2 2 25 42 151232
2017 Indigenous 18 22 29 15 10 3 5 26 43 7597
2017 Non-Indigenous 16 22 31 15 9 3 4 26 41 164406
2014 Indigenous 21 24 29 14 8 2 3 23 47 7840
2014 Non-Indigenous 18 24 31 14 8 2 3 23 44 171130

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 9 18 35 24 12 1 1 36 28 7564
2020 Non-Indigenous 7 17 36 26 13 1 1 39 24 178671
2019 Indigenous 12 19 32 22 13 1 1 35 32 8020
2019 Non-Indigenous 10 19 33 23 13 1 1 37 29 171299

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 33 18 16 10 2 0 56 26 7532
2020 Non-Indigenous 21 37 19 15 7 2 0 59 22 177893
2019 Indigenous 17 30 19 19 12 2 0 49 32 8014
2019 Non-Indigenous 15 33 21 18 9 3 0 50 29 170837

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 25 10 10 10 1 0 70 20 7560
2020 Non-Indigenous 49 28 9 8 5 1 0 78 13 178463
2019 Indigenous 41 27 10 10 10 1 0 69 21 8024
2019 Non-Indigenous 46 29 9 9 6 1 0 75 15 171194
2018 Indigenous 35 29 11 12 13 1 0 64 25 7206
2018 Non-Indigenous 40 31 10 10 7 1 0 72 18 150990
2017 Indigenous 37 27 10 12 12 1 0 65 25 7629
2017 Non-Indigenous 42 31 10 9 7 1 0 73 17 165157
2014 Indigenous 37 27 11 13 12 1 0 64 25 7863
2014 Non-Indigenous 42 30 10 10 7 1 0 73 17 171544

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 29 9 9 5 0 0 78 14 7539
2020 Non-Indigenous 55 30 6 5 2 0 0 86 8 177994
2019 Indigenous 43 32 9 9 6 0 0 75 16 8025
2019 Non-Indigenous 49 33 7 7 3 0 0 82 10 171135
2018 Indigenous 38 35 10 10 6 0 0 73 17 7215
2018 Non-Indigenous 44 36 8 7 4 0 0 81 10 150986
2017 Indigenous 36 36 10 10 7 0 0 72 18 7625
2017 Non-Indigenous 42 38 8 7 4 0 0 80 11 164943
2014 Indigenous 33 39 10 11 6 0 0 73 17 7857
2014 Non-Indigenous 40 40 9 7 3 0 0 80 11 171499

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 33 13 7 5 2 0 75 12 7526
2020 Non-Indigenous 46 35 11 4 2 1 0 82 7 177463
2019 Indigenous 37 35 14 7 5 1 0 73 13 8027
2019 Non-Indigenous 42 36 12 5 3 1 0 80 8 171407
2018 Indigenous 32 37 15 7 6 1 0 70 14 7221
2018 Non-Indigenous 37 40 13 5 3 1 0 78 9 151227

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 33 13 9 7 2 0 70 16 7544
2020 Non-Indigenous 38 38 12 7 3 2 0 77 10 177991
2019 Indigenous 35 33 15 9 7 1 0 69 16 8003
2019 Non-Indigenous 36 38 13 7 4 2 0 76 11 170761
2018 Indigenous 36 34 14 8 6 1 0 71 14 7215
2018 Non-Indigenous 39 38 13 5 3 1 0 79 9 151055
2017 Indigenous 36 35 13 8 6 2 0 72 15 7630
2017 Non-Indigenous 37 40 12 5 3 2 0 79 9 165026
2014 Indigenous 34 35 14 9 6 2 0 71 15 7863
2014 Non-Indigenous 39 37 13 6 3 3 0 78 9 171563

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 31 14 6 5 3 1 74 12 7553
2020 Non-Indigenous 41 34 13 4 3 4 1 79 7 178389
2019 Indigenous 41 31 15 6 5 2 0 73 12 8008
2019 Non-Indigenous 42 34 13 4 3 3 0 79 7 170923
2018 Indigenous 38 33 15 7 5 2 0 72 12 7208
2018 Non-Indigenous 41 36 14 4 3 3 0 79 7 151093
2017 Indigenous 37 31 16 6 6 3 1 70 13 7629
2017 Non-Indigenous 38 35 15 4 3 4 1 77 8 164964
2014 Indigenous 38 32 15 6 5 4 1 73 12 7856
2014 Non-Indigenous 41 35 14 4 2 4 1 79 6 171492

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 30 9 7 5 0 0 79 12 7551
2020 Non-Indigenous 53 31 8 4 3 0 0 85 7 178450
2019 Indigenous 45 31 11 7 6 0 0 76 13 8032
2019 Non-Indigenous 48 34 9 5 3 0 0 82 8 171359
2018 Indigenous 41 33 12 7 7 0 0 74 14 7212
2018 Non-Indigenous 45 36 10 5 4 0 0 81 9 150919
2017 Indigenous 41 34 10 7 7 0 0 75 15 7626
2017 Non-Indigenous 43 37 10 6 4 0 0 81 10 165120
2014 Indigenous 39 34 12 8 6 1 0 73 14 7856
2014 Non-Indigenous 43 37 10 6 4 0 0 80 10 171458

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 23 12 6 7 4 2 73 14 7569
2020 Non-Indigenous 49 24 11 4 4 6 3 79 9 178719

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 29 17 7 5 4 1 70 12 7569
2020 Non-Indigenous 38 32 16 5 3 6 1 76 8 178805

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 27 11 8 7 2 1 73 15 7545
2020 Non-Indigenous 45 31 10 5 4 4 2 79 9 178300

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 3 5 17 22 45 7 1 9 73 340
2020 Non-Indigenous 2 7 22 17 38 13 1 10 64 3019

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 27 18 11 10 5 3 58 22 7568
2020 Non-Indigenous 28 30 17 8 6 6 4 65 16 178708
2019 Indigenous 27 27 17 12 11 4 2 57 24 8024
2019 Non-Indigenous 29 30 16 10 7 5 3 64 18 171327
2018 Indigenous 20 29 20 12 13 4 2 52 27 7219
2018 Non-Indigenous 22 33 19 11 8 5 3 59 21 151272
2017 Indigenous 24 28 16 13 13 4 3 56 28 7637
2017 Non-Indigenous 26 31 16 10 9 5 4 62 21 165161
2014 Indigenous 25 29 15 13 12 3 2 57 27 7869
2014 Non-Indigenous 28 32 15 10 8 4 3 65 19 171568

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 32 13 10 7 2 1 69 18 7551
2020 Non-Indigenous 35 36 13 8 4 3 1 73 13 178598
2019 Indigenous 33 32 14 11 8 2 1 66 19 8029
2019 Non-Indigenous 32 36 14 9 5 2 1 71 15 171335
2018 Indigenous 31 34 13 11 8 2 1 67 20 7221
2018 Non-Indigenous 31 38 14 9 5 2 1 71 15 151289
2017 Indigenous 35 33 11 9 7 3 1 71 17 7620
2017 Non-Indigenous 35 37 12 8 5 3 1 74 13 164844
2014 Indigenous 34 36 11 9 7 3 1 73 16 7858
2014 Non-Indigenous 37 38 11 7 4 3 1 77 12 171542

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 32 16 9 7 1 0 68 16 7551
2020 Non-Indigenous 37 36 16 6 3 2 0 74 9 178253
2019 Indigenous 32 32 18 10 7 1 0 64 17 8012
2019 Non-Indigenous 32 37 18 7 5 1 0 70 12 171036
2018 Indigenous 28 33 19 10 9 1 0 62 19 7203
2018 Non-Indigenous 30 38 18 8 5 1 0 69 13 150901

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 23 16 13 16 6 1 51 32 7561
2020 Non-Indigenous 24 25 18 12 10 9 2 56 24 178507
2019 Indigenous 21 22 17 15 17 7 2 47 35 8026
2019 Non-Indigenous 21 25 19 13 12 8 2 51 28 171321
2018 Indigenous 18 23 17 16 20 6 1 43 38 7228
2018 Non-Indigenous 18 25 19 14 13 8 2 48 30 151275
2017 Indigenous 19 22 15 15 20 7 2 45 38 7622
2017 Non-Indigenous 18 25 17 14 14 9 3 49 32 164867
2014 Indigenous 17 21 16 16 22 6 1 42 41 7864
2014 Non-Indigenous 16 24 18 16 15 9 2 46 34 171520

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 44 5 12 4 0 0 79 16 7579
2020 Non-Indigenous 38 45 4 10 3 0 0 83 13 179025

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 34 8 11 5 0 0 75 17 7565
2020 Non-Indigenous 39 38 9 10 3 0 0 78 13 178798
2019 Indigenous 41 33 7 12 7 0 0 74 18 8024
2019 Non-Indigenous 43 35 7 10 5 0 0 78 15 171440
2017 Indigenous 38 33 7 12 10 0 0 71 22 7640
2017 Non-Indigenous 39 36 7 11 6 0 0 75 18 165187
2014 Indigenous 36 33 7 13 10 0 0 70 23 7862
2014 Non-Indigenous 40 35 7 11 7 0 0 75 17 171445

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 33 9 10 5 0 0 77 15 7513
2020 Non-Indigenous 45 36 9 7 3 0 0 81 10 177655
2019 Indigenous 42 34 9 9 5 0 0 77 14 7982
2019 Non-Indigenous 46 35 8 7 3 0 0 81 10 170519
2017 Indigenous 41 36 8 9 6 0 0 77 15 7608
2017 Non-Indigenous 45 37 8 7 3 0 0 82 10 164786
2014 Indigenous 37 37 10 10 5 0 0 75 15 7866
2014 Non-Indigenous 42 38 9 7 3 0 0 81 11 171421

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 74 17 4 2 2 0 1 92 4 7538
2020 Non-Indigenous 76 17 3 2 1 0 1 94 3 178437
2017 Indigenous 67 21 5 3 2 1 1 90 5 7627
2017 Non-Indigenous 69 22 4 3 1 1 1 92 4 164995
2014 Indigenous 65 23 5 3 2 1 1 90 5 7866
2014 Non-Indigenous 68 22 4 3 1 1 1 92 4 171528

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 17 12 7 9 17 6 64 20 7570
2020 Non-Indigenous 41 21 12 5 4 12 4 74 12 178952
2019 Indigenous 33 16 12 8 9 17 5 64 21 8043
2019 Non-Indigenous 40 21 12 6 5 13 3 73 13 171688

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 18 82 7574
2020 Non-Indigenous 10 90 178982
2019 Indigenous 22 78 8033
2019 Non-Indigenous 13 87 171549
2018 Indigenous 25 75 7246
2018 Non-Indigenous 14 86 151747

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 53 47 1260
2020 Non-Indigenous 48 52 17094
2019 Indigenous 55 45 1645
2019 Non-Indigenous 51 49 21269
2018 Indigenous 53 47 1652
2018 Non-Indigenous 51 49 20526

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 64 36 1260
2020 Non-Indigenous 62 38 17094
2019 Indigenous 62 38 1645
2019 Non-Indigenous 60 40 21269
2018 Indigenous 64 36 1652
2018 Non-Indigenous 61 39 20542

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 1260
2020 Non-Indigenous 8 92 17094
2019 Indigenous 9 91 1645
2019 Non-Indigenous 8 92 21269
2018 Indigenous 8 92 1648
2018 Non-Indigenous 8 92 20508

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 7 93 1260
2020 Non-Indigenous 5 95 17094
2019 Indigenous 8 92 1645
2019 Non-Indigenous 5 95 21269
2018 Indigenous 9 91 1649
2018 Non-Indigenous 5 95 20507

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 1260
2020 Non-Indigenous 6 94 17094
2019 Indigenous 9 91 1645
2019 Non-Indigenous 6 94 21269
2018 Indigenous 9 91 1648
2018 Non-Indigenous 6 94 20508

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 11 89 1260
2020 Non-Indigenous 8 92 17094
2019 Indigenous 12 88 1645
2019 Non-Indigenous 9 91 21269
2018 Indigenous 11 89 1651
2018 Non-Indigenous 9 91 20521

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 1260
2020 Non-Indigenous 4 96 17094
2019 Indigenous 5 95 1645
2019 Non-Indigenous 4 96 21269
2018 Indigenous 6 94 1649
2018 Non-Indigenous 4 96 20505

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 41 59 1260
2020 Non-Indigenous 39 61 17093
2019 Indigenous 42 58 1624
2019 Non-Indigenous 39 61 21055
2018 Indigenous 40 60 1651
2018 Non-Indigenous 40 60 20518

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 45 55 1260
2020 Non-Indigenous 40 60 17093
2019 Indigenous 43 57 1624
2019 Non-Indigenous 39 61 21055
2018 Indigenous 42 58 1651
2018 Non-Indigenous 40 60 20507

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 52 48 1260
2020 Non-Indigenous 47 53 17093
2019 Indigenous 52 48 1624
2019 Non-Indigenous 46 54 21055
2018 Indigenous 53 47 1651
2018 Non-Indigenous 45 55 20508

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 47 53 1260
2020 Non-Indigenous 43 57 17093
2019 Indigenous 44 56 1624
2019 Non-Indigenous 41 59 21055
2018 Indigenous 45 55 1652
2018 Non-Indigenous 41 59 20514

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 37 63 1260
2020 Non-Indigenous 33 67 17093
2019 Indigenous 35 65 1624
2019 Non-Indigenous 31 69 21055
2018 Indigenous 37 63 1650
2018 Non-Indigenous 32 68 20501

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 56 44 1260
2020 Non-Indigenous 54 46 17093
2019 Indigenous 58 42 1624
2019 Non-Indigenous 55 45 21055
2018 Indigenous 58 42 1654
2018 Non-Indigenous 55 45 20527

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 41 59 1260
2020 Non-Indigenous 37 63 17093
2019 Indigenous 40 60 1624
2019 Non-Indigenous 35 65 21055
2018 Indigenous 39 61 1650
2018 Non-Indigenous 36 64 20510

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 4 96 1260
2020 Non-Indigenous 2 98 17093
2019 Indigenous 4 96 1624
2019 Non-Indigenous 2 98 21055
2018 Indigenous 3 97 1649
2018 Non-Indigenous 2 98 20490

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 1260
2020 Non-Indigenous 7 93 17093
2019 Indigenous 11 89 1624
2019 Non-Indigenous 10 90 21055
2018 Indigenous 11 89 1650
2018 Non-Indigenous 10 90 20503

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 14 86 1260
2020 Non-Indigenous 13 87 17093
2019 Indigenous 13 87 1624
2019 Non-Indigenous 12 88 21055
2018 Indigenous 15 85 1650
2018 Non-Indigenous 13 87 20500

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 57 43 1260
2020 Non-Indigenous 51 49 17093
2019 Indigenous 53 47 1624
2019 Non-Indigenous 48 52 21055
2018 Indigenous 54 46 1656
2018 Non-Indigenous 48 52 20509

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 26 74 1260
2020 Non-Indigenous 25 75 17093
2019 Indigenous 26 74 1624
2019 Non-Indigenous 26 74 21055
2018 Indigenous 29 71 1651
2018 Non-Indigenous 27 73 20511

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 20 80 1260
2020 Non-Indigenous 15 85 17093
2019 Indigenous 18 82 1624
2019 Non-Indigenous 16 84 21055
2018 Indigenous 17 83 1649
2018 Non-Indigenous 15 85 20499

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 53 47 1260
2020 Non-Indigenous 51 49 17094
2019 Indigenous 53 47 1616
2019 Non-Indigenous 52 48 20937
2018 Indigenous 50 50 1650
2018 Non-Indigenous 51 49 20526

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 1260
2020 Non-Indigenous 27 73 17094
2019 Indigenous 28 72 1616
2019 Non-Indigenous 27 73 20937
2018 Indigenous 30 70 1649
2018 Non-Indigenous 27 73 20512

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 1260
2020 Non-Indigenous 9 91 17094
2019 Indigenous 9 91 1616
2019 Non-Indigenous 9 91 20937
2018 Indigenous 8 92 1647
2018 Non-Indigenous 8 92 20501

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 28 72 1260
2020 Non-Indigenous 20 80 17094
2019 Indigenous 26 74 1616
2019 Non-Indigenous 20 80 20937
2018 Indigenous 25 75 1650
2018 Non-Indigenous 20 80 20509

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 1260
2020 Non-Indigenous 11 89 17094
2019 Indigenous 11 89 1616
2019 Non-Indigenous 10 90 20937
2018 Indigenous 10 90 1648
2018 Non-Indigenous 10 90 20501

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 11 89 1260
2020 Non-Indigenous 8 92 17094
2019 Indigenous 9 91 1616
2019 Non-Indigenous 7 93 20937
2018 Indigenous 10 90 1648
2018 Non-Indigenous 7 93 20504

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 1260
2020 Non-Indigenous 13 87 17094
2019 Indigenous 16 84 1616
2019 Non-Indigenous 14 86 20937
2018 Indigenous 16 84 1649
2018 Non-Indigenous 14 86 20503

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 1260
2020 Non-Indigenous 11 89 17094
2019 Indigenous 12 88 1616
2019 Non-Indigenous 12 88 20937
2018 Indigenous 11 89 1647
2018 Non-Indigenous 11 89 20501

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 26 74 1260
2020 Non-Indigenous 27 73 17094
2019 Indigenous 24 76 1616
2019 Non-Indigenous 26 74 20937
2018 Indigenous 26 74 1650
2018 Non-Indigenous 27 73 20518

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 11 89 1126
2020 Non-Indigenous 11 89 15910
2019 Indigenous 13 87 1471
2019 Non-Indigenous 11 89 19509
2018 Indigenous 10 90 1497
2018 Non-Indigenous 11 89 19196

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 14 86 1126
2020 Non-Indigenous 19 81 15910
2019 Indigenous 17 83 1471
2019 Non-Indigenous 20 80 19509
2018 Indigenous 16 84 1498
2018 Non-Indigenous 19 81 19194

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 1126
2020 Non-Indigenous 9 91 15910
2019 Indigenous 10 90 1471
2019 Non-Indigenous 10 90 19509
2018 Indigenous 9 91 1496
2018 Non-Indigenous 10 90 19190

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 1126
2020 Non-Indigenous 7 93 15910
2019 Indigenous 7 93 1471
2019 Non-Indigenous 7 93 19509
2018 Indigenous 6 94 1496
2018 Non-Indigenous 7 93 19188

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 1126
2020 Non-Indigenous 10 90 15910
2019 Indigenous 10 90 1471
2019 Non-Indigenous 11 89 19509
2018 Indigenous 10 90 1497
2018 Non-Indigenous 10 90 19187

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 1126
2020 Non-Indigenous 8 92 15910
2019 Indigenous 9 91 1471
2019 Non-Indigenous 9 91 19509
2018 Indigenous 8 92 1497
2018 Non-Indigenous 9 91 19187

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 7 93 1126
2020 Non-Indigenous 10 90 15910
2019 Indigenous 10 90 1471
2019 Non-Indigenous 10 90 19509
2018 Indigenous 10 90 1496
2018 Non-Indigenous 10 90 19187

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 1126
2020 Non-Indigenous 13 87 15910
2019 Indigenous 10 90 1471
2019 Non-Indigenous 12 88 19509
2018 Indigenous 12 88 1497
2018 Non-Indigenous 11 89 19191

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 15 85 1126
2020 Non-Indigenous 14 86 15910
2019 Indigenous 15 85 1471
2019 Non-Indigenous 12 88 19509
2018 Indigenous 14 86 1497
2018 Non-Indigenous 11 89 19190

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 36 64 1126
2020 Non-Indigenous 32 68 15910
2019 Indigenous 32 68 1471
2019 Non-Indigenous 32 68 19509
2018 Indigenous 32 68 1497
2018 Non-Indigenous 30 70 19197

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 11 89 1126
2020 Non-Indigenous 10 90 15910
2019 Indigenous 11 89 1471
2019 Non-Indigenous 10 90 19509
2018 Indigenous 9 91 1497
2018 Non-Indigenous 9 91 19187

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 54 46 1126
2020 Non-Indigenous 49 51 15910
2019 Indigenous 50 50 1471
2019 Non-Indigenous 47 53 19509
2018 Indigenous 50 50 1500
2018 Non-Indigenous 47 53 19208

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 3 97 1126
2020 Non-Indigenous 2 98 15910
2019 Indigenous 3 97 1471
2019 Non-Indigenous 2 98 19509
2018 Indigenous 2 98 1496
2018 Non-Indigenous 2 98 19186

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 61 39 1126
2020 Non-Indigenous 57 43 15910
2019 Indigenous 58 42 1471
2019 Non-Indigenous 56 44 19509
2018 Indigenous 58 42 1501
2018 Non-Indigenous 56 44 19214

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 5 95 1126
2020 Non-Indigenous 4 96 15910
2019 Indigenous 4 96 1471
2019 Non-Indigenous 4 96 19509
2018 Indigenous 5 95 1496
2018 Non-Indigenous 4 96 19190

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 16 84 1126
2020 Non-Indigenous 14 86 15910
2019 Indigenous 13 87 1471
2019 Non-Indigenous 13 87 19509
2018 Indigenous 13 87 1496
2018 Non-Indigenous 13 87 19191

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 17 19 9 11 19 5 50 26 7578
2020 Non-Indigenous 20 17 17 6 6 27 7 57 18 178767
2019 Indigenous 19 17 19 11 12 18 5 46 30 8038
2019 Non-Indigenous 18 17 19 8 7 24 7 51 22 171622
2018 Indigenous 16 18 22 11 14 16 4 42 31 7231
2018 Non-Indigenous 16 19 21 8 8 23 5 49 21 151370
2017 Indigenous 16 18 19 10 14 19 5 45 30 7641
2017 Non-Indigenous 16 18 19 7 8 24 7 50 22 165224
2014 Indigenous 15 18 21 10 13 18 4 43 30 7865
2014 Non-Indigenous 16 19 20 7 7 25 7 50 21 171552

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 26 16 8 9 6 1 64 18 7569
2020 Non-Indigenous 35 30 15 6 4 8 1 72 11 178704
2019 Indigenous 33 26 17 9 9 6 1 63 19 8033
2019 Non-Indigenous 34 30 16 7 5 8 1 70 13 171583
2018 Indigenous 28 27 19 10 11 6 0 58 22 7234
2018 Non-Indigenous 29 32 18 7 6 8 1 66 14 151329
2017 Indigenous 28 27 18 9 11 7 1 59 22 7633
2017 Non-Indigenous 28 31 17 7 6 9 1 67 14 165014
2014 Indigenous 24 27 20 10 10 8 1 56 22 7860
2014 Non-Indigenous 26 31 19 7 5 11 1 65 14 171488

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 12 88 7573
2020 Non-Indigenous 7 93 178767
2019 Indigenous 14 86 8028
2019 Non-Indigenous 7 93 171453
2018 Indigenous 15 85 7227
2018 Non-Indigenous 7 93 151486

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 46 54 848
2020 Non-Indigenous 35 65 11185
2019 Indigenous 49 51 1009
2019 Non-Indigenous 37 63 11718
2018 Indigenous 43 57 994
2018 Non-Indigenous 36 64 10505

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 75 25 848
2020 Non-Indigenous 77 23 11185
2019 Indigenous 74 26 1009
2019 Non-Indigenous 76 24 11718
2018 Indigenous 74 26 997
2018 Non-Indigenous 77 23 10522

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 4 96 848
2020 Non-Indigenous 5 95 11185
2019 Indigenous 6 94 1009
2019 Non-Indigenous 4 96 11718
2018 Indigenous 5 95 994
2018 Non-Indigenous 4 96 10496

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 848
2020 Non-Indigenous 3 97 11185
2019 Indigenous 7 93 1009
2019 Non-Indigenous 3 97 11718
2018 Indigenous 8 92 994
2018 Non-Indigenous 3 97 10496

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 9 91 848
2020 Non-Indigenous 8 92 11185
2019 Indigenous 11 89 1009
2019 Non-Indigenous 8 92 11718
2018 Indigenous 10 90 994
2018 Non-Indigenous 7 93 10497

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 9 91 848
2020 Non-Indigenous 8 92 11185
2019 Indigenous 10 90 1009
2019 Non-Indigenous 9 91 11718
2018 Indigenous 12 88 995
2018 Non-Indigenous 8 92 10500

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 9 91 848
2020 Non-Indigenous 9 91 11185
2019 Indigenous 7 93 1009
2019 Non-Indigenous 9 91 11718
2018 Indigenous 8 92 993
2018 Non-Indigenous 8 92 10498

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 40 60 848
2020 Non-Indigenous 27 73 11183
2019 Indigenous 37 63 999
2019 Non-Indigenous 25 75 11508
2018 Indigenous 38 62 993
2018 Non-Indigenous 24 76 10494

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 18 82 848
2020 Non-Indigenous 20 80 11183
2019 Indigenous 22 78 999
2019 Non-Indigenous 20 80 11508
2018 Indigenous 24 76 993
2018 Non-Indigenous 20 80 10494

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 9 91 848
2020 Non-Indigenous 17 83 11183
2019 Indigenous 12 88 999
2019 Non-Indigenous 16 84 11508
2018 Indigenous 11 89 993
2018 Non-Indigenous 15 85 10490

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 5 95 848
2020 Non-Indigenous 6 94 11183
2019 Indigenous 6 94 999
2019 Non-Indigenous 6 94 11508
2018 Indigenous 7 93 993
2018 Non-Indigenous 6 94 10488

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 28 72 848
2020 Non-Indigenous 26 74 11183
2019 Indigenous 24 76 999
2019 Non-Indigenous 29 71 11508
2018 Indigenous 23 77 996
2018 Non-Indigenous 26 74 10488

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 25 75 848
2020 Non-Indigenous 28 72 11183
2019 Indigenous 27 73 999
2019 Non-Indigenous 29 71 11508
2018 Indigenous 24 76 996
2018 Non-Indigenous 29 71 10493

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 848
2020 Non-Indigenous 4 96 11183
2019 Indigenous 6 94 999
2019 Non-Indigenous 4 96 11508
2018 Indigenous 6 94 994
2018 Non-Indigenous 4 96 10486

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 3 97 848
2020 Non-Indigenous 2 98 11183
2019 Indigenous 3 97 999
2019 Non-Indigenous 2 98 11508
2018 Indigenous 3 97 993
2018 Non-Indigenous 2 98 10486

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 848
2020 Non-Indigenous 8 92 11183
2019 Indigenous 10 90 999
2019 Non-Indigenous 8 92 11508
2018 Indigenous 9 91 993
2018 Non-Indigenous 8 92 10489

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 19 81 848
2020 Non-Indigenous 19 81 11183
2019 Indigenous 17 83 999
2019 Non-Indigenous 15 85 11508
2018 Indigenous 15 85 994
2018 Non-Indigenous 15 85 10490

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 1 99 848
2020 Non-Indigenous 1 99 11183
2019 Indigenous 2 98 999
2019 Non-Indigenous 1 99 11508
2018 Indigenous 1 99 993
2018 Non-Indigenous 1 99 10486

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 22 78 848
2020 Non-Indigenous 16 84 11183
2019 Indigenous 20 80 999
2019 Non-Indigenous 17 83 11508
2018 Indigenous 21 79 993
2018 Non-Indigenous 17 83 10495

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 1 99 848
2020 Non-Indigenous 0 100 11183
2019 Indigenous 1 99 999
2019 Non-Indigenous 0 100 11508
2018 Indigenous 1 99 993
2018 Non-Indigenous 0 100 10487

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 17 83 848
2020 Non-Indigenous 17 83 11183
2019 Indigenous 18 82 999
2019 Non-Indigenous 18 82 11508
2018 Indigenous 14 86 996
2018 Non-Indigenous 19 81 10498

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 34 66 848
2020 Non-Indigenous 29 71 11185
2019 Indigenous 32 68 993
2019 Non-Indigenous 29 71 11408
2018 Indigenous 34 66 995
2018 Non-Indigenous 29 71 10522

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 19 81 848
2020 Non-Indigenous 14 86 11185
2019 Indigenous 17 83 993
2019 Non-Indigenous 14 86 11408
2018 Indigenous 18 82 994
2018 Non-Indigenous 15 85 10511

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 848
2020 Non-Indigenous 5 95 11185
2019 Indigenous 6 94 993
2019 Non-Indigenous 5 95 11408
2018 Indigenous 5 95 994
2018 Non-Indigenous 5 95 10510

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 23 77 848
2020 Non-Indigenous 17 83 11185
2019 Indigenous 19 81 993
2019 Non-Indigenous 17 83 11408
2018 Indigenous 21 79 996
2018 Non-Indigenous 17 83 10516

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 848
2020 Non-Indigenous 5 95 11185
2019 Indigenous 5 95 993
2019 Non-Indigenous 5 95 11408
2018 Indigenous 6 94 994
2018 Non-Indigenous 4 96 10506

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 848
2020 Non-Indigenous 6 94 11185
2019 Indigenous 7 93 993
2019 Non-Indigenous 6 94 11408
2018 Indigenous 8 92 994
2018 Non-Indigenous 6 94 10508

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 848
2020 Non-Indigenous 9 91 11185
2019 Indigenous 9 91 993
2019 Non-Indigenous 9 91 11408
2018 Indigenous 11 89 995
2018 Non-Indigenous 9 91 10506

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 848
2020 Non-Indigenous 8 92 11185
2019 Indigenous 9 91 993
2019 Non-Indigenous 8 92 11408
2018 Indigenous 8 92 995
2018 Non-Indigenous 9 91 10508

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 42 58 848
2020 Non-Indigenous 49 51 11185
2019 Indigenous 45 55 993
2019 Non-Indigenous 49 51 11408
2018 Indigenous 43 57 997
2018 Non-Indigenous 49 51 10520

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 7 93 763
2020 Non-Indigenous 5 95 10532
2019 Indigenous 7 93 870
2019 Non-Indigenous 6 94 10040
2018 Indigenous 7 93 913
2018 Non-Indigenous 5 95 9861

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 9 91 763
2020 Non-Indigenous 15 85 10532
2019 Indigenous 14 86 870
2019 Non-Indigenous 15 85 10040
2018 Indigenous 12 88 914
2018 Non-Indigenous 14 86 9859

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 3 97 763
2020 Non-Indigenous 4 96 10532
2019 Indigenous 6 94 870
2019 Non-Indigenous 3 97 10040
2018 Indigenous 4 96 912
2018 Non-Indigenous 3 97 9858

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 4 96 763
2020 Non-Indigenous 3 97 10532
2019 Indigenous 3 97 870
2019 Non-Indigenous 3 97 10040
2018 Indigenous 3 97 912
2018 Non-Indigenous 2 98 9859

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 5 95 763
2020 Non-Indigenous 3 97 10532
2019 Indigenous 4 96 870
2019 Non-Indigenous 3 97 10040
2018 Indigenous 5 95 913
2018 Non-Indigenous 3 97 9859

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 4 96 763
2020 Non-Indigenous 4 96 10532
2019 Indigenous 4 96 870
2019 Non-Indigenous 4 96 10040
2018 Indigenous 4 96 912
2018 Non-Indigenous 4 96 9858

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 763
2020 Non-Indigenous 7 93 10532
2019 Indigenous 7 93 870
2019 Non-Indigenous 7 93 10040
2018 Indigenous 6 94 912
2018 Non-Indigenous 7 93 9860

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 763
2020 Non-Indigenous 12 88 10532
2019 Indigenous 10 90 870
2019 Non-Indigenous 11 89 10040
2018 Indigenous 11 89 912
2018 Non-Indigenous 11 89 9862

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 12 88 763
2020 Non-Indigenous 11 89 10532
2019 Indigenous 10 90 870
2019 Non-Indigenous 10 90 10040
2018 Indigenous 13 87 913
2018 Non-Indigenous 10 90 9863

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 31 69 763
2020 Non-Indigenous 28 72 10532
2019 Indigenous 28 72 870
2019 Non-Indigenous 27 73 10040
2018 Indigenous 29 71 914
2018 Non-Indigenous 27 73 9865

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 10 90 763
2020 Non-Indigenous 9 91 10532
2019 Indigenous 9 91 870
2019 Non-Indigenous 9 91 10040
2018 Indigenous 10 90 913
2018 Non-Indigenous 9 91 9862

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 50 50 763
2020 Non-Indigenous 46 54 10532
2019 Indigenous 48 52 870
2019 Non-Indigenous 44 56 10040
2018 Indigenous 46 54 914
2018 Non-Indigenous 45 55 9876

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 2 98 763
2020 Non-Indigenous 2 98 10532
2019 Indigenous 3 97 870
2019 Non-Indigenous 2 98 10040
2018 Indigenous 3 97 912
2018 Non-Indigenous 2 98 9859

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 62 38 763
2020 Non-Indigenous 63 37 10532
2019 Indigenous 59 41 870
2019 Non-Indigenous 62 38 10040
2018 Indigenous 61 39 914
2018 Non-Indigenous 64 36 9879

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 4 96 763
2020 Non-Indigenous 4 96 10532
2019 Indigenous 4 96 870
2019 Non-Indigenous 3 97 10040
2018 Indigenous 5 95 912
2018 Non-Indigenous 4 96 9860

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 14 86 763
2020 Non-Indigenous 13 87 10532
2019 Indigenous 11 89 870
2019 Non-Indigenous 11 89 10040
2018 Indigenous 14 86 911
2018 Non-Indigenous 13 87 9860

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 16 21 7 7 21 5 53 19 7567
2020 Non-Indigenous 22 17 18 4 3 30 6 61 12 178541
2019 Indigenous 22 15 23 6 8 21 5 50 19 8033
2019 Non-Indigenous 20 16 21 4 4 27 7 56 13 171397
2018 Indigenous 18 17 26 6 9 19 3 46 20 7217
2018 Non-Indigenous 18 19 23 4 4 27 5 54 12 151356
2017 Indigenous 19 17 22 6 7 23 5 50 19 7637
2017 Non-Indigenous 17 18 20 3 4 30 7 57 11 165102
2014 Indigenous 17 18 23 6 7 23 5 49 18 7864
2014 Non-Indigenous 17 18 21 4 3 31 7 56 11 171509

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 26 17 7 6 7 1 67 14 7559
2020 Non-Indigenous 36 30 16 4 3 9 1 74 8 178670
2019 Indigenous 36 24 18 6 7 8 1 66 14 8022
2019 Non-Indigenous 36 29 17 4 4 10 1 72 9 171335
2018 Indigenous 29 28 20 7 8 7 1 61 16 7216
2018 Non-Indigenous 31 31 19 4 4 10 1 69 9 151339
2017 Indigenous 31 26 19 6 7 10 1 64 14 7627
2017 Non-Indigenous 31 31 17 4 3 12 2 72 8 164899
2014 Indigenous 27 27 20 6 6 12 1 62 14 7858
2014 Non-Indigenous 28 30 18 4 3 15 2 70 8 171429

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 11 89 7526
2020 Non-Indigenous 9 91 178006

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 17 83 7544
2020 Non-Indigenous 13 87 178250
2019 Indigenous 22 78 8025
2019 Non-Indigenous 16 84 171608
2017 Indigenous 24 76 7625
2017 Non-Indigenous 17 83 165023
2014 Indigenous 22 78 7849
2014 Non-Indigenous 15 85 171200

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 60 40 1319
2020 Non-Indigenous 49 51 22514

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 77 23 1319
2020 Non-Indigenous 79 21 22511
2019 Indigenous 78 22 1792
2019 Non-Indigenous 81 19 26932
2017 Indigenous 76 24 1861
2017 Non-Indigenous 78 22 27429
2014 Indigenous 76 24 1722
2014 Non-Indigenous 78 22 25406

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 29 10 10 4 0 0 77 13 1023
2020 Non-Indigenous 48 34 8 7 3 0 0 83 10 17926
2019 Indigenous 46 31 7 10 6 0 0 77 16 1393
2019 Non-Indigenous 48 32 6 9 4 0 0 81 13 21738
2017 Indigenous 44 35 7 8 5 0 1 80 13 1416
2017 Non-Indigenous 47 35 6 8 4 0 1 83 12 21575
2014 Indigenous 45 32 7 10 5 0 0 78 15 1313
2014 Non-Indigenous 50 32 6 7 4 0 0 83 11 19935

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 27 10 7 5 2 1 77 13 7555
2020 Non-Indigenous 48 30 9 5 3 2 3 83 8 178769
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 30 14 11 9 2 0 65 21 7541
2020 Non-Indigenous 35 33 14 10 6 3 0 70 16 178341

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 36 11 10 5 1 0 74 15 7574
2020 Non-Indigenous 39 40 10 8 3 0 0 79 11 179044

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 34 12 11 6 1 0 71 17 7534
2020 Non-Indigenous 39 37 12 9 4 1 0 76 12 178288

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 35 16 8 4 1 1 71 12 7510
2020 Non-Indigenous 35 37 17 6 3 1 1 74 9 177711

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 31 14 6 5 1 1 76 10 7542
2020 Non-Indigenous 45 34 12 4 2 1 1 81 7 178374

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 60 15 8 1 1 9 5 87 3 7557
2020 Non-Indigenous 66 18 5 1 1 7 3 92 2 178587

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 31 10 6 5 1 0 79 11 7542
2020 Non-Indigenous 50 33 9 4 2 2 0 85 7 178257

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 27 9 8 8 1 0 75 16 7533
2020 Non-Indigenous 50 29 9 7 4 1 0 80 11 178194

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 26 10 8 7 1 0 76 14 7541
2020 Non-Indigenous 52 28 9 6 4 1 0 82 9 178498

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 82 18 1688
2020 Non-Indigenous 90 10 42599

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 34 16 17 10 0 1 56 28 1498
2020 Non-Indigenous 20 35 18 18 8 0 0 56 26 39778

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 36 12 7 5 1 0 75 12 7561
2020 Non-Indigenous 41 39 11 5 2 1 0 81 8 178707
2019 Indigenous 30 37 16 9 6 2 0 68 15 8017
2019 Non-Indigenous 32 40 15 8 4 2 0 73 12 171228
2018 Indigenous 26 38 16 10 7 2 0 66 18 7223
2018 Non-Indigenous 29 41 16 8 4 2 0 72 12 151382
2017 Indigenous 23 37 17 10 10 3 0 62 21 7629
2017 Non-Indigenous 25 40 16 9 6 4 0 68 15 165037

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 25 11 12 13 1 0 64 25 7549
2020 Non-Indigenous 39 29 11 11 8 1 1 69 19 178505

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 24 13 5 7 3 1 74 12 7528
2020 Non-Indigenous 48 27 12 4 3 3 1 79 8 178028

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 29 15 11 12 1 0 61 23 7563
2020 Non-Indigenous 34 33 15 9 6 2 0 68 16 178818
2019 Indigenous 23 30 17 15 13 1 0 54 29 8029
2019 Non-Indigenous 25 35 17 12 9 2 0 61 21 171542
2018 Indigenous 21 30 17 15 16 1 0 52 31 7233
2018 Non-Indigenous 23 36 18 13 9 2 0 59 23 151610
2017 Indigenous 17 32 17 16 16 2 0 50 33 7639
2017 Non-Indigenous 18 38 17 14 10 2 0 57 25 165080

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 46 10 11 5 1 0 74 16 1688
2020 Non-Indigenous 23 47 13 12 3 1 1 71 15 42580
2019 Indigenous 23 45 14 12 5 1 1 69 17 1628
2019 Non-Indigenous 21 45 14 12 4 2 2 68 17 39139

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 23 20 13 16 0 1 50 29 7580
2020 Non-Indigenous 34 25 18 11 11 0 1 60 22 178968

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 26 21 11 12 0 1 55 24 7561
2020 Non-Indigenous 34 28 19 10 8 0 1 62 19 178507
2019 Indigenous 22 24 20 14 19 0 1 46 34 8029
2019 Non-Indigenous 25 27 20 12 15 0 1 52 28 171632
2018 Indigenous 20 22 21 15 22 0 1 42 37 7221
2018 Non-Indigenous 21 25 22 14 18 0 1 46 32 151622
2017 Indigenous 20 22 18 15 23 0 2 43 38 7631
2017 Non-Indigenous 22 24 20 14 19 0 2 47 33 164922

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 22 26 25 15 11 0 0 49 26 7572
2020 Non-Indigenous 21 27 25 15 11 0 1 48 26 178824
2019 Indigenous 25 27 24 13 10 0 1 52 24 8028
2019 Non-Indigenous 22 29 25 14 10 0 1 51 24 171540
2018 Indigenous 20 25 26 15 12 0 1 46 27 7220
2018 Non-Indigenous 18 27 28 16 11 0 1 45 27 151519
2017 Indigenous 21 27 25 15 11 0 1 49 26 7629
2017 Non-Indigenous 19 27 26 15 11 0 1 47 26 164980

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 28 20 11 7 0 2 62 18 7545
2020 Non-Indigenous 31 29 20 11 7 0 2 61 18 178393
2019 Indigenous 34 30 19 9 7 1 1 65 16 7995
2019 Non-Indigenous 30 30 20 10 7 0 2 62 17 170743
2018 Indigenous 27 29 22 12 8 1 2 57 21 7187
2018 Non-Indigenous 24 30 24 13 8 0 2 55 21 150916
2017 Indigenous 29 28 20 11 8 1 3 59 20 7594
2017 Non-Indigenous 25 29 22 12 8 1 3 57 21 164649

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 23 20 15 14 1 1 50 29 7558
2020 Non-Indigenous 27 24 21 14 12 1 1 52 26 178116
2019 Indigenous 25 22 21 14 16 1 1 48 31 8008
2019 Non-Indigenous 24 25 21 15 14 1 1 50 29 170856
2018 Indigenous 20 21 21 17 19 1 1 42 36 7209
2018 Non-Indigenous 20 23 23 17 15 1 1 44 32 151025
2017 Indigenous 22 21 20 17 17 1 2 44 35 7636
2017 Non-Indigenous 21 23 22 16 14 1 2 45 32 164927

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 21 12 7 5 1 4 75 13 7522
2020 Non-Indigenous 48 23 13 7 5 0 4 74 13 178050
2019 Indigenous 55 20 11 4 5 1 4 79 10 7998
2019 Non-Indigenous 52 22 11 5 4 0 5 78 10 170941
2018 Indigenous 50 21 13 5 5 1 6 76 11 7193
2018 Non-Indigenous 46 23 13 6 4 0 6 75 11 151013
2017 Indigenous 47 22 12 5 4 1 9 76 10 7617
2017 Non-Indigenous 44 24 13 6 4 1 9 75 11 164691

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 26 20 12 11 0 1 56 23 7543
2020 Non-Indigenous 30 27 21 12 9 0 1 58 21 178556
2019 Indigenous 34 27 19 10 9 0 1 62 19 8027
2019 Non-Indigenous 34 29 19 9 8 0 1 64 17 171294
2018 Indigenous 29 25 22 11 12 0 1 55 23 7212
2018 Non-Indigenous 30 27 21 11 9 0 1 58 20 151355
2017 Indigenous 29 29 21 11 9 0 1 58 20 7604
2017 Non-Indigenous 29 30 22 11 7 0 1 59 19 164536

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 23 19 10 11 0 5 57 23 7563
2020 Non-Indigenous 33 23 18 10 9 0 6 60 21 178470

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 29 19 9 7 1 1 64 16 7553
2020 Non-Indigenous 34 33 19 8 4 1 1 68 13 178263
2019 Indigenous 32 31 20 9 7 1 1 64 16 8017
2019 Non-Indigenous 30 34 20 9 5 1 1 65 14 171147
2018 Indigenous 26 31 22 11 8 1 1 58 20 7225
2018 Non-Indigenous 25 34 24 10 6 1 1 59 17 151082
2017 Indigenous 28 29 21 12 8 1 2 59 20 7606
2017 Non-Indigenous 27 32 22 11 6 1 2 60 18 164416

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 30 21 12 9 1 1 57 21 7545
2020 Non-Indigenous 27 32 22 11 7 1 1 59 18 178176
2019 Indigenous 27 29 21 13 8 1 1 57 21 8008
2019 Non-Indigenous 25 32 22 12 7 1 1 58 19 171078
2018 Indigenous 23 28 24 13 10 1 1 52 24 7211
2018 Non-Indigenous 21 31 25 14 8 1 1 53 22 151052
2017 Indigenous 24 29 22 14 10 1 2 54 24 7596
2017 Non-Indigenous 22 31 23 14 8 1 2 54 22 164454

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 29 19 11 8 0 1 62 19 7562
2020 Non-Indigenous 34 31 19 10 6 0 1 65 16 178197
2019 Indigenous 32 29 18 11 9 0 1 62 20 7997
2019 Non-Indigenous 31 31 20 10 7 0 1 63 17 170938
2018 Indigenous 27 29 21 13 9 0 1 57 22 7218
2018 Non-Indigenous 27 31 22 12 7 0 1 59 19 150908
2017 Indigenous 29 28 19 12 9 1 1 58 22 7607
2017 Non-Indigenous 28 31 20 12 7 1 2 60 19 164502

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 23 14 9 9 1 1 67 18 7527
2020 Non-Indigenous 45 26 14 8 6 1 1 72 14 177821
2019 Indigenous 41 24 14 9 10 1 1 67 19 8003
2019 Non-Indigenous 42 27 15 8 7 0 1 69 16 170853

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 28 20 11 9 0 1 60 20 7557
2020 Non-Indigenous 30 31 21 11 6 0 1 61 17 178383

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 29 22 12 9 0 1 57 21 7562
2020 Non-Indigenous 28 31 22 12 7 0 1 59 19 178314
2019 Indigenous 33 30 19 10 7 0 0 63 17 7986
2019 Non-Indigenous 33 31 19 9 6 0 1 65 15 170490
2018 Indigenous 28 29 21 12 8 1 1 58 21 7194
2018 Non-Indigenous 27 31 22 12 7 0 1 59 18 150512
2017 Indigenous 29 31 19 11 8 1 1 61 19 7592
2017 Non-Indigenous 28 31 21 11 6 1 2 61 18 164146

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 26 15 6 5 0 1 74 11 7518
2020 Non-Indigenous 48 28 14 5 3 0 1 77 8 177695
2019 Indigenous 51 23 13 6 5 0 1 76 12 7981
2019 Non-Indigenous 53 24 12 5 4 0 1 78 9 170555
2018 Indigenous 49 24 13 6 6 0 1 75 12 7177
2018 Non-Indigenous 50 25 13 6 4 0 2 76 10 150444
2017 Indigenous 50 23 13 6 5 0 2 75 12 7635
2017 Non-Indigenous 52 24 13 6 3 0 2 78 9 164988

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 33 19 8 6 0 0 66 14 7525
2020 Non-Indigenous 33 35 20 8 4 0 0 68 12 177862

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 64 18 8 4 3 1 3 85 7 7538
2020 Non-Indigenous 68 17 6 2 2 1 4 89 4 177769
2019 Indigenous 67 14 7 3 4 1 5 85 7 7980
2019 Non-Indigenous 71 13 5 2 2 1 6 90 4 170559
2018 Indigenous 63 17 8 4 4 1 3 83 8 7173
2018 Non-Indigenous 67 16 7 3 2 1 5 87 5 150687

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 69 12 6 4 5 1 2 84 10 7507
2020 Non-Indigenous 77 10 5 3 3 1 3 90 5 177713
2019 Indigenous 62 15 9 5 7 1 1 79 13 8014
2019 Non-Indigenous 71 12 6 4 4 1 2 86 8 171068
2018 Indigenous 58 16 10 6 7 1 2 77 13 7202
2018 Non-Indigenous 67 14 7 4 4 1 3 84 8 150742
2017 Indigenous 61 16 9 6 5 1 2 79 12 7624
2017 Non-Indigenous 69 13 6 4 3 1 3 86 8 164980

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 22 8 4 3 0 1 84 7 7503
2020 Non-Indigenous 67 20 7 3 2 0 2 89 4 177403
2019 Indigenous 51 28 11 5 4 0 1 80 9 7989
2019 Non-Indigenous 56 26 10 4 3 0 1 84 6 170587
2018 Indigenous 47 29 14 5 4 0 1 77 9 7223
2018 Non-Indigenous 53 27 11 4 3 0 1 81 7 151266
2017 Indigenous 49 29 11 5 4 0 2 79 9 7613
2017 Non-Indigenous 54 27 10 4 2 0 2 83 7 164889

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 16 9 5 7 0 1 78 12 7523
2020 Non-Indigenous 66 16 8 4 4 0 1 84 8 177793
2019 Indigenous 55 20 10 7 7 0 1 76 14 7976
2019 Non-Indigenous 60 19 9 5 5 0 1 80 10 170320
2018 Indigenous 49 21 13 8 9 0 1 70 17 7208
2018 Non-Indigenous 53 22 11 6 6 0 1 76 12 150826
2017 Indigenous 53 20 11 7 7 1 1 75 15 7621
2017 Non-Indigenous 57 20 10 6 5 0 2 80 11 164882

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 11 4 2 1 0 20 91 4 7537
2020 Non-Indigenous 61 11 4 2 1 0 21 91 3 178071
2019 Indigenous 59 11 5 2 2 0 21 90 4 7952
2019 Non-Indigenous 58 12 5 2 1 0 22 90 4 169891
2018 Indigenous 54 12 5 2 1 0 26 89 5 7167
2018 Non-Indigenous 52 13 6 2 1 0 26 88 4 150146
2017 Indigenous 54 13 5 2 1 0 24 89 5 7614
2017 Non-Indigenous 53 13 5 2 1 0 25 89 4 164761

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 63 20 9 3 2 0 2 86 5 7568
2020 Non-Indigenous 68 18 7 2 1 0 3 89 4 178732
2019 Indigenous 64 19 8 3 2 0 4 87 5 7984
2019 Non-Indigenous 66 18 7 2 1 0 5 89 4 170412
2018 Indigenous 59 22 9 3 2 1 5 85 6 7180
2018 Non-Indigenous 61 20 9 3 1 0 6 86 4 150606
2017 Indigenous 61 21 8 3 2 0 6 87 5 7567
2017 Non-Indigenous 62 19 7 2 1 1 7 88 4 164067

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 15 7 3 5 0 1 85 8 7571
2020 Non-Indigenous 68 16 7 4 4 0 2 86 7 178786
2019 Indigenous 67 14 7 3 6 1 2 84 9 8004
2019 Non-Indigenous 68 14 6 4 5 0 3 85 9 171006
2018 Indigenous 63 15 8 4 6 0 3 82 10 7225
2018 Non-Indigenous 64 15 7 4 5 0 4 83 10 151148
2017 Indigenous 61 16 7 5 6 1 4 82 11 7632
2017 Non-Indigenous 61 17 8 5 5 1 4 82 10 165074

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 30 15 6 4 0 1 75 10 7564
2020 Non-Indigenous 46 30 15 5 3 0 1 77 8 178785
2019 Indigenous 50 28 14 4 3 0 1 79 8 7992
2019 Non-Indigenous 53 27 12 4 2 0 2 82 6 170627
2018 Indigenous 46 29 14 5 4 0 2 77 9 7202
2018 Non-Indigenous 48 29 14 4 2 0 2 79 7 150974
2017 Indigenous 46 30 14 5 3 0 2 78 8 7619
2017 Non-Indigenous 49 29 12 4 2 0 3 81 6 164777

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 36 23 9 6 0 0 63 15 7579
2020 Non-Indigenous 27 40 22 7 4 0 0 68 11 178899

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 31 33 15 7 0 0 45 22 7563
2020 Non-Indigenous 15 33 34 13 5 0 0 48 18 178890
2019 Indigenous 17 32 31 14 6 0 0 49 20 8042
2019 Non-Indigenous 17 34 33 12 4 0 0 51 16 171812
2018 Indigenous 13 28 35 15 8 0 0 42 23 7249
2018 Non-Indigenous 13 32 36 14 5 0 0 45 19 151868
2017 Indigenous 13 27 35 15 9 1 0 40 24 7645
2017 Non-Indigenous 12 30 38 14 6 0 0 42 20 165279

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 15 22 36 18 8 0 0 27 38 7537
2020 Non-Indigenous 11 20 38 22 9 0 0 31 31 178310
2019 Indigenous 14 20 36 19 11 0 0 30 34 7982
2019 Non-Indigenous 10 18 38 23 11 0 0 34 28 170393
2018 Indigenous 15 22 36 18 9 0 0 28 37 7177
2018 Non-Indigenous 10 19 38 22 10 0 0 32 30 150155
2017 Indigenous 12 22 37 19 9 0 1 28 35 7614
2017 Non-Indigenous 8 20 39 22 10 0 0 32 28 164724
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 44 20 1 56 44 7579
2020 Non-Indigenous 29 50 19 1 63 37 179243

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 35 65 2583
2020 Non-Indigenous 38 62 50595

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 18 13 9 10 3 8 64 21 7561
2020 Non-Indigenous 45 18 12 7 6 2 11 72 15 178878
2019 Indigenous 38 16 15 10 14 2 6 58 26 7928
2019 Non-Indigenous 42 18 13 9 10 1 7 65 20 169549
2018 Indigenous 37 14 15 10 16 1 6 56 28 7232
2018 Non-Indigenous 42 16 13 9 10 1 8 64 21 151354

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 11 19 16 18 31 2 3 32 51 2584
2020 Non-Indigenous 11 21 17 20 26 1 4 34 49 50575

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 8 14 14 19 41 1 3 23 62 2585
2020 Non-Indigenous 7 16 15 22 36 1 4 25 60 50604
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