2020 Public Service Employee Survey Results by Theme for the Public Service by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 38 11 7 4 0 0 78 12 129052
2020 First official language - French 39 39 12 6 3 0 0 79 9 58409
2019 First official language - English 37 38 11 8 5 0 0 76 13 124969
2019 First official language - French 37 41 12 6 4 0 0 78 10 55800
2018 First official language - English 34 41 11 8 6 0 0 75 14 110178
2018 First official language - French 34 43 13 7 4 0 0 77 11 49205
2017 First official language - English 34 43 10 8 6 0 0 76 14 119174
2017 First official language - French 32 46 12 6 3 0 0 78 10 54387
2014 First official language - English 31 43 11 9 6 0 0 74 15 123261
2014 First official language - French 28 46 14 8 4 0 0 74 12 56768

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 35 12 10 7 0 0 71 17 128816
2020 First official language - French 35 37 15 8 5 0 0 72 13 58273
2019 First official language - English 33 35 13 11 9 0 0 67 20 124667
2019 First official language - French 32 38 16 9 5 0 0 70 14 55697
2018 First official language - English 29 36 13 12 10 0 0 65 22 110504
2018 First official language - French 28 40 17 9 6 0 0 68 15 49197
2017 First official language - English 29 35 13 12 11 0 0 64 23 119026
2017 First official language - French 26 40 17 10 7 0 0 66 17 54331

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 30 9 3 2 0 0 86 5 128071
2020 First official language - French 51 35 9 3 1 0 0 86 4 58043
2019 First official language - English 54 31 9 3 2 0 0 85 6 124068
2019 First official language - French 49 36 10 3 2 0 0 85 5 55486
2018 First official language - English 52 33 9 4 2 0 0 85 6 109835
2018 First official language - French 47 38 10 3 2 0 0 85 5 49012
2017 First official language - English 54 32 8 3 2 0 0 87 5 118897
2017 First official language - French 46 40 9 3 1 0 0 86 4 54257
2014 First official language - English 61 27 7 3 2 0 0 88 4 123167
2014 First official language - French 53 34 9 2 1 0 0 88 3 56745

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 35 9 5 3 0 0 83 8 129023
2020 First official language - French 44 39 10 4 2 0 0 83 6 58383
2019 First official language - English 44 36 10 6 3 0 0 81 9 124995
2019 First official language - French 42 41 10 4 2 0 0 83 7 55775
2018 First official language - English 40 38 11 6 3 0 0 79 10 110588
2018 First official language - French 39 42 12 5 3 0 0 81 7 49278
2017 First official language - English 41 38 10 6 4 0 0 79 10 118698
2017 First official language - French 37 43 12 5 3 0 0 81 8 54175
2014 First official language - English 41 38 11 6 4 0 0 79 10 123193
2014 First official language - French 36 44 12 5 3 0 0 80 8 56713

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 13 7 6 0 0 74 13 128583
2020 First official language - French 45 32 13 6 3 0 0 77 9 58199
2019 First official language - English 39 30 15 9 7 0 0 69 16 124767
2019 First official language - French 40 33 16 7 4 1 0 73 11 55661
2018 First official language - English 35 30 17 10 8 0 0 66 18 110300
2018 First official language - French 36 34 17 7 5 1 0 70 12 49237
2017 First official language - English 34 31 16 10 9 1 0 65 19 119008
2017 First official language - French 32 36 18 8 5 1 0 68 13 54284
2014 First official language - English 29 34 16 12 9 1 0 63 21 123272
2014 First official language - French 26 38 20 9 5 1 0 65 15 56782

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 32 12 8 5 0 0 74 13 128094
2020 First official language - French 43 35 13 6 3 0 0 78 9 57935
2019 First official language - English 37 33 14 10 7 0 0 70 17 124298
2019 First official language - French 37 36 15 7 4 0 0 74 11 55467
2018 First official language - English 33 33 15 11 7 0 0 66 18 109872
2018 First official language - French 33 37 17 8 4 0 0 71 12 49052
2017 First official language - English 33 33 14 11 8 0 0 67 19 119032
2017 First official language - French 30 39 18 8 5 0 0 69 13 54328
2014 First official language - English 28 35 15 13 9 0 0 63 22 123235
2014 First official language - French 25 40 20 10 5 0 0 65 15 56768

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 24 17 10 7 3 1 65 18 128850
2020 First official language - French 40 26 17 8 5 3 1 69 14 58371
2019 First official language - English 34 24 18 12 9 3 1 60 21 124998
2019 First official language - French 35 27 18 9 7 4 1 64 17 55781
2018 First official language - English 31 24 19 12 10 3 0 58 23 110488
2018 First official language - French 32 27 19 10 7 4 1 62 18 49345
2017 First official language - English 31 24 18 12 10 4 1 58 23 119018
2017 First official language - French 29 29 19 10 7 5 1 62 18 54327
2014 First official language - English 29 25 18 13 11 4 1 56 25 123250
2014 First official language - French 26 28 20 11 8 5 1 58 21 56773
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 25 14 4 3 1 4 77 8 128934
2020 First official language - French 48 28 13 4 2 1 5 80 6 58342
2019 First official language - English 45 25 16 5 4 1 4 74 9 124955
2019 First official language - French 44 29 14 4 2 1 5 78 7 55814

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 10 6 4 1 1 79 11 128966
2020 First official language - French 48 32 10 5 3 0 0 82 8 58353
2019 First official language - English 46 29 10 8 5 1 1 76 13 124445
2019 First official language - French 45 34 11 6 3 1 0 79 10 55631
2018 First official language - English 43 31 11 9 6 1 0 74 15 109792
2018 First official language - French 41 36 12 7 4 0 0 77 11 49121
2017 First official language - English 44 31 9 9 6 1 0 75 15 119141
2017 First official language - French 39 38 11 7 4 1 0 78 11 54360
2014 First official language - English 41 32 10 9 6 1 0 74 16 123239
2014 First official language - French 37 38 12 8 4 1 0 76 12 56788

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 24 9 6 4 0 0 82 10 129176
2020 First official language - French 55 28 9 5 3 0 0 83 8 58462
2019 First official language - English 52 26 9 6 5 0 0 79 11 125057
2019 First official language - French 49 31 10 6 4 0 0 81 9 55802
2018 First official language - English 47 27 11 8 7 0 0 75 14 110122
2018 First official language - French 45 31 12 6 5 0 0 77 11 49218
2017 First official language - English 51 25 10 7 6 0 0 77 13 118946
2017 First official language - French 46 32 11 6 4 0 0 78 10 54287
2014 First official language - English 48 28 10 7 6 0 0 76 13 123193
2014 First official language - French 42 34 12 6 4 0 0 77 11 56756

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 13 7 6 7 0 72 14 129126
2020 First official language - French 37 33 13 6 3 8 0 76 10 58463
2019 First official language - English 33 29 15 9 8 6 0 67 18 124844
2019 First official language - French 29 36 17 7 4 7 0 70 13 55689
2018 First official language - English 30 29 16 10 9 6 0 63 20 110793
2018 First official language - French 25 35 18 8 5 7 0 66 15 49422
2017 First official language - English 29 29 15 10 9 7 0 63 21 119201
2017 First official language - French 23 37 18 9 6 8 0 65 16 54394
2014 First official language - English 26 31 16 11 9 7 0 62 21 123204
2014 First official language - French 20 37 19 9 5 8 0 63 16 56732

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 30 14 10 8 2 0 68 18 128800
2020 First official language - French 34 34 16 8 5 2 0 70 13 58310
2019 First official language - English 30 30 15 12 10 2 0 62 23 124600
2019 First official language - French 26 35 19 10 6 3 0 63 17 55576
2018 First official language - English 26 30 16 14 12 2 0 57 26 110501
2018 First official language - French 23 34 21 11 8 3 0 59 19 49318
2017 First official language - English 26 30 15 14 12 3 0 57 27 119144
2017 First official language - French 20 35 22 12 8 3 0 57 21 54393
2014 First official language - English 22 30 17 15 13 3 0 54 29 123194
2014 First official language - French 18 34 24 13 8 3 0 53 22 56748

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 31 16 13 9 5 0 59 23 128775
2020 First official language - French 26 34 20 11 5 5 0 62 17 58289
2019 First official language - English 21 29 18 15 11 5 0 53 28 124463
2019 First official language - French 19 32 23 13 7 6 0 54 21 55520
2018 First official language - English 18 28 19 17 14 5 0 48 32 110421
2018 First official language - French 16 31 25 14 8 6 0 50 24 49272
2017 First official language - English 18 28 17 17 14 5 0 49 33 119104
2017 First official language - French 14 31 25 14 9 6 0 48 25 54304
2014 First official language - English 15 27 18 19 15 5 0 45 36 123149
2014 First official language - French 12 29 27 17 9 6 0 44 28 56738

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 15 15 10 2 0 59 26 129066
2020 First official language - French 26 37 17 11 6 2 0 65 18 58405
2019 First official language - English 20 30 16 18 14 3 0 51 32 124683
2019 First official language - French 19 34 21 14 8 3 0 55 23 55631
2018 First official language - English 17 29 17 19 16 3 0 47 36 110669
2018 First official language - French 16 34 22 16 9 3 0 51 26 49351
2017 First official language - English 17 30 15 18 16 4 0 49 35 119035
2017 First official language - French 16 36 22 14 9 3 0 53 24 54313
2014 First official language - English 15 29 16 20 17 3 0 46 38 123143
2014 First official language - French 13 34 23 16 10 3 0 49 27 56713
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 35 13 11 8 0 0 68 19 129063
2020 First official language - French 34 36 15 9 5 0 0 71 14 58429
2019 First official language - English 28 35 14 13 9 0 0 64 22 124888
2019 First official language - French 29 38 17 10 5 0 0 67 16 55788
2018 First official language - English 25 33 16 13 12 0 0 59 25 110521
2018 First official language - French 27 36 18 11 7 0 0 64 18 49328
2017 First official language - English 25 34 14 14 12 0 0 60 26 119132
2017 First official language - French 25 37 19 12 7 0 0 63 19 54365
2014 First official language - English 21 34 16 16 13 0 0 56 28 123223
2014 First official language - French 22 37 20 14 8 0 0 58 21 56754

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 40 10 10 4 0 0 76 13 128362
2020 First official language - French 34 42 13 8 3 0 0 77 11 58150
2019 First official language - English 33 41 11 11 5 0 0 73 15 124319
2019 First official language - French 30 44 14 9 3 0 0 74 12 55583
2018 First official language - English 30 40 13 11 6 0 0 70 17 110636
2018 First official language - French 28 43 15 9 4 0 0 71 14 49384
2017 First official language - English 31 41 11 11 6 0 0 72 17 119083
2017 First official language - French 27 45 15 9 4 0 0 72 13 54360

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 11 7 5 1 1 76 13 128881
2020 First official language - French 45 32 12 6 4 0 1 78 10 58324
2019 First official language - English 42 30 12 8 6 1 0 73 14 124922
2019 First official language - French 40 33 14 7 4 1 1 75 12 55776
2018 First official language - English 38 33 12 9 7 1 0 72 16 110212
2018 First official language - French 36 37 14 8 4 1 1 74 12 49243
2017 First official language - English 39 34 11 9 7 1 0 73 16 119233
2017 First official language - French 34 39 14 8 4 1 1 74 12 54377
2014 First official language - English 37 34 11 9 7 1 0 72 16 123273
2014 First official language - French 33 39 14 8 5 1 1 73 13 56785

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 39 11 12 5 0 1 72 17 128596
2020 First official language - French 35 39 13 9 3 0 1 75 12 58187
2019 First official language - English 28 40 11 14 6 0 0 68 21 124537
2019 First official language - French 30 41 13 11 4 0 0 72 15 55671
2018 First official language - English 24 45 9 15 7 0 0 69 22 110757
2018 First official language - French 26 45 13 11 5 0 1 71 16 49459
2017 First official language - English 26 39 10 16 9 0 0 65 25 119195
2017 First official language - French 27 42 14 11 5 0 0 69 17 54385
2014 First official language - English 23 38 11 17 10 0 0 62 27 123213
2014 First official language - French 25 41 15 12 6 0 0 66 19 56738

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 23 13 5 5 2 2 77 10 128728
2020 First official language - French 49 26 13 5 4 2 2 78 9 58258

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 31 16 13 10 3 0 60 23 128780
2020 First official language - French 27 36 19 10 6 2 0 65 16 58206
2019 First official language - English 24 30 16 14 13 2 0 55 28 124814
2019 First official language - French 24 35 20 12 7 2 0 61 19 55656
2018 First official language - English 20 30 17 16 14 2 0 52 31 110460
2018 First official language - French 20 35 21 13 8 2 0 57 21 49299
2017 First official language - English 23 30 15 16 14 3 1 55 30 119070
2017 First official language - French 22 37 19 12 7 3 0 61 19 54279
2014 First official language - English 19 29 16 17 15 3 1 50 33 123223
2014 First official language - French 19 35 20 14 8 3 1 56 23 56749

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 27 15 14 15 2 2 54 31 129083
2020 First official language - French 25 30 17 13 11 3 3 58 25 58442
2019 First official language - English 22 27 15 15 18 2 2 51 34 125055
2019 First official language - French 22 30 17 13 13 3 2 55 27 55818
2018 First official language - English 19 26 15 16 20 2 2 47 37 110517
2018 First official language - French 19 30 18 15 14 2 2 51 30 49310
2017 First official language - English 20 25 13 17 20 2 2 47 39 119038
2017 First official language - French 18 30 17 15 14 3 3 51 31 54343
2014 First official language - English 16 24 14 18 24 2 2 42 44 123243
2014 First official language - French 14 27 18 17 17 3 3 44 36 56777

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 23 13 6 4 1 3 76 10 129187
2020 First official language - French 52 21 13 5 3 1 5 77 9 58475
2019 First official language - English 50 24 13 5 3 1 4 78 9 124865
2019 First official language - French 52 22 13 5 3 1 5 78 8 55747

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 24 15 7 4 1 3 73 11 129004
2020 First official language - French 50 23 14 6 3 1 4 76 9 58393
2019 First official language - English 43 24 16 7 5 2 3 71 13 124623
2019 First official language - French 47 22 15 7 4 2 4 73 11 55681

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 9 5 2 3 4 4 89 5 128683
2020 First official language - French 74 9 5 2 2 3 4 90 5 58202
2019 First official language - English 72 9 5 3 3 4 4 88 6 124421
2019 First official language - French 73 9 5 2 3 3 5 89 5 55519

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 10 4 2 2 2 7 91 4 128792
2020 First official language - French 71 11 5 2 1 2 7 91 3 58286
2019 First official language - English 75 7 4 2 2 2 8 92 4 124417
2019 First official language - French 75 8 3 1 1 2 10 93 3 55505

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 37 12 10 6 0 0 71 17 128425
2020 First official language - French 33 37 16 9 5 0 1 70 14 58149
2019 First official language - English 31 37 13 11 8 0 0 68 19 124364
2019 First official language - French 29 38 16 10 6 0 0 68 16 55541
2018 First official language - English 27 38 13 12 9 0 0 65 22 110238
2018 First official language - French 27 38 17 11 7 0 0 65 18 49168
2017 First official language - English 29 39 11 12 9 0 0 68 21 118765
2017 First official language - French 26 40 16 11 6 0 1 66 18 54207
2014 First official language - English 22 40 12 14 11 0 0 63 26 123248
2014 First official language - French 19 40 18 14 8 0 1 60 23 56761

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 14 9 6 0 0 71 15 128854
2020 First official language - French 37 34 16 8 5 0 0 72 12 58327
2019 First official language - English 35 33 15 10 8 0 0 68 17 124734
2019 First official language - French 34 35 17 9 5 0 0 69 14 55707
2018 First official language - English 32 33 15 11 9 0 0 65 20 110020
2018 First official language - French 31 36 17 10 6 0 0 67 16 49041
2017 First official language - English 33 34 14 11 8 0 0 67 19 118828
2017 First official language - French 30 37 17 10 6 0 0 67 16 54214
2014 First official language - English 28 35 15 12 10 0 0 63 22 123235
2014 First official language - French 25 37 18 11 7 0 0 63 18 56758

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 12 9 4 0 0 75 13 128161
2020 First official language - French 35 41 14 7 3 0 0 76 10 57877
2019 First official language - English 33 38 13 10 5 0 0 72 15 123438
2019 First official language - French 32 42 15 8 3 0 0 74 11 54940
2018 First official language - English 30 35 15 11 8 0 0 66 19 110285
2018 First official language - French 29 39 17 10 5 0 0 68 15 49117
2017 First official language - English 32 36 13 11 7 0 0 69 18 118827
2017 First official language - French 28 41 17 9 5 0 0 69 14 54209
2014 First official language - English 29 36 14 12 8 0 0 66 20 123207
2014 First official language - French 25 41 18 10 5 0 0 67 15 56749

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 41 16 10 5 3 0 68 15 128877
2020 First official language - French 23 40 20 8 3 5 0 67 12 58306
2019 First official language - English 21 40 18 11 6 3 0 64 18 124897
2019 First official language - French 20 39 23 9 4 5 0 62 14 55750
2018 First official language - English 20 35 21 11 9 3 0 57 21 110617
2018 First official language - French 19 36 25 10 6 4 0 58 16 49363
2017 First official language - English 21 35 19 12 9 4 0 58 22 119069
2017 First official language - French 17 37 24 10 6 5 1 57 17 54326

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 10 9 5 0 0 76 14 128741
2020 First official language - French 45 32 11 7 4 0 1 78 11 58276
2019 First official language - English 45 31 10 8 6 0 0 76 14 124705
2019 First official language - French 45 33 11 6 4 0 1 79 10 55710
2018 First official language - English 41 33 11 9 6 0 0 75 15 110525
2018 First official language - French 42 35 12 7 4 0 1 78 11 49328
2017 First official language - English 42 32 10 9 7 0 0 74 16 119043
2017 First official language - French 39 36 12 7 4 0 1 76 12 54329
2014 First official language - English 38 33 11 10 7 0 0 71 18 123180
2014 First official language - French 34 36 15 8 5 0 1 71 14 56747

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 32 17 8 5 0 1 70 13 128404
2020 First official language - French 39 32 15 8 5 0 1 72 13 58088
2019 First official language - English 38 31 18 7 5 0 1 70 12 124238
2019 First official language - French 41 33 15 7 4 0 1 75 10 55454
2018 First official language - English 36 32 18 8 5 0 1 69 14 110902
2018 First official language - French 39 33 15 8 4 0 1 73 12 49496
2017 First official language - English 36 34 16 7 4 0 2 72 12 119227
2017 First official language - French 38 37 14 7 3 0 1 76 10 54401
2014 First official language - English 34 33 19 8 5 0 1 68 13 123269
2014 First official language - French 38 37 15 6 3 0 1 75 10 56762

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 129192
2020 First official language - French 42 58 58464

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 15 9 3 3 4 13 82 7 129094
2020 First official language - French 52 21 8 3 2 5 9 84 6 58431

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 24 40 36 129280
2020 First official language - French 25 44 31 58520
2019 First official language - English 27 36 37 125215
2019 First official language - French 28 41 31 55902
2018 First official language - English 26 37 36 110919
2018 First official language - French 27 42 31 49490
2017 First official language - English 26 39 35 119196
2017 First official language - French 26 44 30 54371
2014 First official language - English 26 39 36 123258
2014 First official language - French 27 44 29 56767

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 18 37 28 5 7 6 30906
2020 First official language - French 17 39 30 3 4 6 14715
2019 First official language - English 15 32 28 6 13 6 33962
2019 First official language - French 15 35 31 4 8 6 15601
2018 First official language - English 17 32 29 7 10 6 29511
2018 First official language - French 17 35 32 4 5 6 13530
2017 First official language - English 18 29 28 7 12 6 31028
2017 First official language - French 18 32 33 4 6 7 14577
2014 First official language - English 19 31 28 11 9999 11 31933
2014 First official language - French 18 32 34 7 9999 9 15502
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 8 4 2 0 0 85 7 128535
2020 First official language - French 45 39 10 4 2 0 0 84 6 58125
2019 First official language - English 45 37 9 5 3 0 0 82 9 124376
2019 First official language - French 41 41 11 5 2 0 0 82 7 55590
2018 First official language - English 45 39 8 5 3 0 0 84 8 110712
2018 First official language - French 40 43 11 4 2 0 0 83 6 49312
2017 First official language - English 42 38 9 6 4 0 0 81 10 119049
2017 First official language - French 35 44 12 5 3 0 0 80 8 54304
2014 First official language - English 40 38 11 6 4 1 0 79 10 123225
2014 First official language - French 33 44 13 6 3 1 0 78 8 56736

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 15 8 4 1 0 73 12 128993
2020 First official language - French 30 45 16 6 2 1 0 75 8 58390
2019 First official language - English 27 41 16 10 5 1 0 69 15 124972
2019 First official language - French 26 45 18 7 3 1 0 72 10 55767
2018 First official language - English 24 41 17 11 6 1 0 66 17 110493
2018 First official language - French 23 45 19 9 3 1 0 68 12 49275
2017 First official language - English 26 39 16 11 6 1 0 66 17 119025
2017 First official language - French 23 45 19 8 4 1 0 69 12 54321
2014 First official language - English 25 39 17 11 7 2 0 65 18 123270
2014 First official language - French 22 44 20 9 4 2 0 67 13 56777

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 22 36 20 9 1 1 30 33 128959
2020 First official language - French 9 27 34 20 8 1 1 28 37 58423
2019 First official language - English 11 23 36 19 9 1 1 29 34 124813
2019 First official language - French 9 27 34 19 8 1 1 27 38 55773
2018 First official language - English 11 24 36 18 8 1 1 27 36 110522
2018 First official language - French 10 29 34 18 7 1 1 25 40 49352
2017 First official language - English 12 23 36 17 9 1 3 27 36 118648
2017 First official language - French 10 28 34 16 8 1 3 25 39 54170
2014 First official language - English 12 26 36 16 7 1 2 24 39 122987
2014 First official language - French 11 32 34 15 5 1 2 21 44 56682

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 14 25 30 20 2 2 51 23 128446
2020 First official language - French 7 16 27 28 17 3 2 47 25 58229
2019 First official language - English 11 17 27 25 17 2 2 43 29 124469
2019 First official language - French 10 20 28 23 14 3 2 38 32 55571
2018 First official language - English 12 19 28 23 14 2 2 39 32 110113
2018 First official language - French 11 22 29 21 11 3 2 34 35 49198
2017 First official language - English 12 18 28 21 15 2 4 38 32 118314
2017 First official language - French 11 21 29 19 12 4 4 34 34 54063
2014 First official language - English 14 21 29 20 11 2 2 33 37 122893
2014 First official language - French 12 24 30 19 9 3 3 30 38 56628

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 31 21 12 2 2 35 33 128583
2020 First official language - French 15 24 30 17 9 3 2 27 41 58296
2019 First official language - English 15 22 29 19 11 2 2 31 38 124541
2019 First official language - French 17 27 29 15 8 2 3 24 46 55668
2018 First official language - English 16 23 29 18 10 2 3 29 41 110153
2018 First official language - French 19 28 28 14 7 2 3 21 49 49218
2017 First official language - English 16 21 29 17 10 2 4 29 40 118506
2017 First official language - French 19 27 28 13 7 2 4 21 49 54150
2014 First official language - English 20 24 28 16 8 2 3 25 46 122891
2014 First official language - French 22 29 26 11 6 2 3 18 54 56651

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 12 29 31 18 1 2 50 20 128253
2020 First official language - French 8 17 32 27 13 1 2 42 26 58205
2019 First official language - English 7 13 30 29 18 1 2 49 21 124108
2019 First official language - French 8 18 33 25 13 1 2 39 27 55589
2018 First official language - English 8 14 31 28 15 1 2 45 23 109846
2018 First official language - French 9 20 33 24 11 1 2 36 30 49154
2017 First official language - English 8 14 30 27 16 1 5 45 23 117913
2017 First official language - French 9 19 33 22 11 1 4 35 30 54055
2014 First official language - English 9 15 32 27 13 1 3 42 25 122565
2014 First official language - French 10 21 35 21 9 1 3 31 32 56538

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 18 27 23 16 1 2 40 32 128671
2020 First official language - French 11 20 27 23 15 1 3 39 33 58273
2019 First official language - English 15 19 27 20 15 1 2 36 36 124606
2019 First official language - French 13 22 27 20 13 2 3 35 36 55654
2018 First official language - English 18 22 27 18 11 1 2 30 42 110290
2018 First official language - French 16 25 27 18 10 1 3 29 42 49283
2017 First official language - English 17 21 27 17 12 2 4 31 40 118489
2017 First official language - French 16 24 27 17 11 2 5 29 42 54101
2014 First official language - English 21 24 27 15 9 1 3 25 47 122913
2014 First official language - French 20 28 27 14 8 1 3 22 50 56641

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 13 24 28 21 4 3 52 22 128187
2020 First official language - French 9 17 25 25 16 5 3 45 28 58194
2019 First official language - English 11 17 26 23 17 3 3 43 29 124252
2019 First official language - French 13 22 26 20 13 3 3 35 37 55570
2018 First official language - English 12 18 27 23 15 3 3 40 32 109871
2018 First official language - French 15 24 26 19 10 3 3 31 40 49165
2017 First official language - English 11 16 26 22 16 3 5 41 30 118461
2017 First official language - French 13 22 26 19 12 4 5 33 39 54168
2014 First official language - English 11 16 27 24 14 3 5 42 29 122820
2014 First official language - French 11 21 27 22 11 3 4 36 35 56636

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 20 32 20 12 2 2 33 34 128507
2020 First official language - French 11 21 33 19 11 3 2 32 34 58184
2019 First official language - English 15 21 31 18 11 2 2 30 38 124504
2019 First official language - French 13 24 32 17 10 3 2 28 38 55606
2018 First official language - English 17 23 31 16 9 2 2 26 42 110422
2018 First official language - French 15 26 32 15 7 3 2 23 43 49314
2017 First official language - English 17 22 30 15 10 2 4 26 41 118560
2017 First official language - French 14 24 33 14 8 3 4 24 41 54147
2014 First official language - English 19 23 30 14 8 2 3 24 45 122927
2014 First official language - French 15 26 33 14 7 3 3 22 43 56637

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 17 37 25 12 1 1 37 26 128863
2020 First official language - French 5 17 35 28 14 1 1 42 22 58387
2019 First official language - English 11 19 33 23 13 1 1 36 30 124753
2019 First official language - French 8 19 33 25 13 1 2 38 28 55729

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 35 18 16 8 2 0 58 24 128304
2020 First official language - French 21 39 21 12 5 2 0 61 17 58133
2019 First official language - English 16 32 19 20 11 2 0 49 31 124437
2019 First official language - French 15 35 24 16 7 3 0 51 24 55572

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 27 9 9 6 1 0 75 16 128724
2020 First official language - French 53 30 8 5 3 1 0 84 8 58313
2019 First official language - English 45 27 9 10 7 1 0 73 18 124694
2019 First official language - French 48 33 9 6 4 1 0 81 10 55685
2018 First official language - English 38 30 10 12 9 1 0 69 21 110258
2018 First official language - French 43 35 9 7 4 1 0 79 12 49234
2017 First official language - English 41 28 9 11 9 1 0 70 20 119143
2017 First official language - French 42 37 10 6 4 1 0 79 11 54346
2014 First official language - English 42 28 9 11 9 1 0 70 20 123239
2014 First official language - French 41 36 11 7 4 1 0 77 12 56768

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 30 7 6 3 0 0 84 9 128383
2020 First official language - French 56 32 6 4 2 0 0 89 5 58158
2019 First official language - English 48 31 8 8 4 0 0 80 12 124664
2019 First official language - French 50 36 7 5 2 0 0 86 7 55661
2018 First official language - English 44 35 9 8 4 0 0 79 13 110274
2018 First official language - French 45 40 8 5 2 0 0 85 7 49226
2017 First official language - English 42 36 9 9 5 0 0 78 14 118986
2017 First official language - French 41 44 9 5 2 0 0 84 7 54286
2014 First official language - English 40 38 9 9 4 0 0 78 13 123196
2014 First official language - French 38 45 9 5 2 0 0 84 7 56752

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 34 11 5 3 2 0 81 8 127962
2020 First official language - French 45 37 11 3 2 1 1 83 5 58028
2019 First official language - English 42 35 12 6 3 1 0 79 9 124871
2019 First official language - French 40 39 13 4 2 1 1 81 6 55719
2018 First official language - English 37 38 13 6 4 1 0 77 10 110448
2018 First official language - French 36 42 14 4 2 1 0 79 7 49300

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 12 7 4 2 0 76 12 128373
2020 First official language - French 38 40 13 5 2 2 0 80 7 58176
2019 First official language - English 36 37 13 8 5 2 0 74 12 124384
2019 First official language - French 36 40 14 5 2 2 0 78 7 55532
2018 First official language - English 39 36 13 6 4 1 0 77 10 110287
2018 First official language - French 39 42 12 4 2 2 0 82 6 49290
2017 First official language - English 38 37 12 6 4 2 0 77 10 119038
2017 First official language - French 34 45 13 4 2 2 0 81 6 54310
2014 First official language - English 40 35 13 6 4 2 0 77 10 123245
2014 First official language - French 34 43 13 4 2 3 0 80 6 56775

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 14 5 3 4 1 77 8 128685
2020 First official language - French 41 37 12 4 2 4 1 81 6 58273
2019 First official language - English 43 32 14 5 3 3 0 78 8 124494
2019 First official language - French 41 38 13 3 2 3 0 82 5 55595
2018 First official language - English 41 34 14 4 3 3 0 77 8 110321
2018 First official language - French 38 40 13 3 2 3 0 81 5 49280
2017 First official language - English 40 33 15 4 4 4 1 76 9 118976
2017 First official language - French 32 41 16 4 3 4 1 77 7 54311
2014 First official language - English 43 32 14 4 3 4 1 78 7 123176
2014 First official language - French 35 41 14 3 2 5 1 80 5 56768

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 8 5 3 0 0 83 8 128743
2020 First official language - French 54 34 7 3 2 0 0 88 5 58276
2019 First official language - English 48 32 10 6 4 0 0 81 10 124849
2019 First official language - French 49 37 9 4 2 0 0 85 6 55711
2018 First official language - English 45 34 10 6 4 0 0 79 10 110211
2018 First official language - French 44 40 9 4 2 0 0 85 6 49232
2017 First official language - English 44 34 10 7 5 0 0 79 11 119103
2017 First official language - French 40 44 10 4 2 0 0 84 7 54338
2014 First official language - English 44 34 10 7 5 0 0 78 11 123186
2014 First official language - French 39 43 11 4 2 0 0 82 7 56724

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 23 12 5 4 6 3 78 10 128914
2020 First official language - French 49 26 10 3 3 6 3 82 7 58386

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 31 16 5 3 6 1 74 9 128989
2020 First official language - French 38 35 15 4 2 6 1 78 6 58396

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 11 6 4 4 2 78 11 128623
2020 First official language - French 44 33 10 4 3 3 2 82 7 58226

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 6 20 18 41 11 1 10 68 2659
2020 First official language - French 2 7 26 16 31 16 1 11 57 734

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 29 18 9 7 6 4 63 17 128915
2020 First official language - French 28 33 16 7 4 6 5 69 13 58373
2019 First official language - English 30 29 16 10 8 5 3 63 20 124817
2019 First official language - French 27 32 17 9 6 6 4 65 16 55701
2018 First official language - English 21 31 19 11 10 5 3 57 23 110480
2018 First official language - French 22 36 18 9 6 6 4 63 17 49315
2017 First official language - English 27 29 15 11 10 4 3 61 23 119160
2017 First official language - French 22 34 17 10 7 5 5 62 18 54340
2014 First official language - English 30 31 14 11 9 3 3 65 20 123254
2014 First official language - French 24 34 18 10 7 4 4 63 18 56781

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 34 13 8 5 3 1 73 14 128839
2020 First official language - French 32 39 13 8 4 2 1 74 13 58325
2019 First official language - English 33 35 14 9 6 2 1 70 16 124823
2019 First official language - French 29 40 14 9 4 2 1 71 14 55706
2018 First official language - English 32 36 13 9 6 2 1 71 15 110496
2018 First official language - French 28 41 14 9 4 2 1 72 14 49325
2017 First official language - English 37 35 11 8 5 3 1 74 14 118894
2017 First official language - French 29 42 13 9 4 3 1 73 13 54271
2014 First official language - English 39 35 10 7 4 3 1 77 12 123226
2014 First official language - French 30 43 12 8 4 3 1 76 12 56772

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 34 16 7 4 1 0 73 11 128605
2020 First official language - French 35 40 16 5 2 2 0 76 7 58213
2019 First official language - English 33 35 18 8 6 1 0 68 14 124584
2019 First official language - French 30 40 19 6 3 2 0 72 9 55627
2018 First official language - English 31 36 18 8 6 1 0 68 14 110204
2018 First official language - French 28 42 19 6 3 1 0 71 10 49200

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 24 17 12 11 8 2 55 26 128776
2020 First official language - French 23 27 19 11 8 10 3 57 21 58300
2019 First official language - English 22 23 18 14 14 8 2 50 30 124800
2019 First official language - French 19 26 21 12 10 10 3 52 25 55711
2018 First official language - English 19 24 18 15 15 7 2 47 32 110506
2018 First official language - French 17 28 21 13 10 9 2 50 26 49308
2017 First official language - English 20 23 16 15 16 9 2 48 34 118919
2017 First official language - French 14 27 20 13 11 11 4 49 28 54269
2014 First official language - English 18 24 16 16 16 8 2 46 36 123209
2014 First official language - French 13 25 21 15 13 10 3 44 32 56773

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 45 4 11 3 0 0 82 14 129149
2020 First official language - French 39 45 6 9 2 0 0 84 11 58476

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 38 8 10 4 0 0 78 14 129010
2020 First official language - French 38 39 10 9 3 0 1 77 12 58375
2019 First official language - English 43 34 6 11 6 0 0 77 16 124866
2019 First official language - French 42 37 8 9 4 0 0 79 13 55770
2017 First official language - English 41 34 6 12 7 0 0 75 19 119140
2017 First official language - French 36 39 9 10 5 0 0 76 15 54390
2014 First official language - English 41 33 7 11 7 0 0 75 19 123178
2014 First official language - French 37 39 9 10 5 0 0 76 15 56725

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 35 8 8 3 0 0 81 11 128149
2020 First official language - French 43 38 10 7 2 0 0 81 9 58035
2019 First official language - English 45 34 8 8 4 0 0 80 11 124160
2019 First official language - French 46 38 9 5 2 0 0 84 7 55505
2017 First official language - English 45 35 8 8 4 0 0 81 12 118829
2017 First official language - French 43 42 8 5 2 0 0 84 7 54266
2014 First official language - English 43 36 9 8 4 0 0 79 12 123155
2014 First official language - French 39 42 10 6 2 0 0 82 8 56727

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 12 2 1 1 0 1 96 2 128655
2020 First official language - French 61 28 5 4 2 1 0 90 5 58335
2017 First official language - English 76 16 3 1 1 1 1 94 2 118984
2017 First official language - French 51 35 6 5 2 1 0 86 7 54342
2014 First official language - English 76 17 3 1 1 1 1 94 2 123234
2014 First official language - French 50 35 6 6 2 1 0 86 8 56755

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 20 11 5 5 16 6 73 13 129075
2020 First official language - French 48 24 14 6 4 3 1 75 10 58459
2019 First official language - English 37 18 11 6 6 17 4 71 15 125071
2019 First official language - French 46 25 14 6 4 3 1 75 11 55828

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 129097
2020 First official language - French 9 91 58462
2019 First official language - English 14 86 124951
2019 First official language - French 11 89 55781
2018 First official language - English 16 84 110821
2018 First official language - French 12 88 49468

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 13563
2020 First official language - French 46 54 4989
2019 First official language - English 52 48 17102
2019 First official language - French 49 51 6079
2018 First official language - English 52 48 16720
2018 First official language - French 49 51 5747

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 63 37 13563
2020 First official language - French 61 39 4989
2019 First official language - English 61 39 17102
2019 First official language - French 59 41 6079
2018 First official language - English 62 38 16733
2018 First official language - French 60 40 5749

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 13563
2020 First official language - French 8 92 4989
2019 First official language - English 8 92 17102
2019 First official language - French 8 92 6079
2018 First official language - English 8 92 16707
2018 First official language - French 8 92 5737

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 13563
2020 First official language - French 3 97 4989
2019 First official language - English 6 94 17102
2019 First official language - French 3 97 6079
2018 First official language - English 6 94 16707
2018 First official language - French 2 98 5737

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 13563
2020 First official language - French 5 95 4989
2019 First official language - English 7 93 17102
2019 First official language - French 5 95 6079
2018 First official language - English 7 93 16707
2018 First official language - French 4 96 5737

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 13563
2020 First official language - French 4 96 4989
2019 First official language - English 10 90 17102
2019 First official language - French 5 95 6079
2018 First official language - English 11 89 16720
2018 First official language - French 4 96 5740

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 13563
2020 First official language - French 4 96 4989
2019 First official language - English 4 96 17102
2019 First official language - French 4 96 6079
2018 First official language - English 4 96 16705
2018 First official language - French 4 96 5737

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 13563
2020 First official language - French 32 68 4988
2019 First official language - English 41 59 16934
2019 First official language - French 33 67 6008
2018 First official language - English 42 58 16715
2018 First official language - French 34 66 5745

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 13563
2020 First official language - French 42 58 4988
2019 First official language - English 39 61 16934
2019 First official language - French 41 59 6008
2018 First official language - English 40 60 16706
2018 First official language - French 41 59 5743

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 13563
2020 First official language - French 45 55 4988
2019 First official language - English 47 53 16934
2019 First official language - French 45 55 6008
2018 First official language - English 47 53 16707
2018 First official language - French 44 56 5742

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 13563
2020 First official language - French 42 58 4988
2019 First official language - English 43 57 16934
2019 First official language - French 39 61 6008
2018 First official language - English 42 58 16711
2018 First official language - French 40 60 5746

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 13563
2020 First official language - French 30 70 4988
2019 First official language - English 32 68 16934
2019 First official language - French 28 72 6008
2018 First official language - English 34 66 16701
2018 First official language - French 28 72 5740

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 13563
2020 First official language - French 59 41 4988
2019 First official language - English 54 46 16934
2019 First official language - French 58 42 6008
2018 First official language - English 55 45 16720
2018 First official language - French 59 41 5751

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 13563
2020 First official language - French 37 63 4988
2019 First official language - English 36 64 16934
2019 First official language - French 34 66 6008
2018 First official language - English 37 63 16705
2018 First official language - French 34 66 5746

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 13563
2020 First official language - French 2 98 4988
2019 First official language - English 2 98 16934
2019 First official language - French 2 98 6008
2018 First official language - English 2 98 16691
2018 First official language - French 1 99 5739

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 13563
2020 First official language - French 5 95 4988
2019 First official language - English 11 89 16934
2019 First official language - French 7 93 6008
2018 First official language - English 11 89 16700
2018 First official language - French 6 94 5743

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 13563
2020 First official language - French 13 87 4988
2019 First official language - English 13 87 16934
2019 First official language - French 11 89 6008
2018 First official language - English 13 87 16700
2018 First official language - French 12 88 5740

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 13563
2020 First official language - French 48 52 4988
2019 First official language - English 50 50 16934
2019 First official language - French 45 55 6008
2018 First official language - English 50 50 16712
2018 First official language - French 43 57 5743

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 13563
2020 First official language - French 20 80 4988
2019 First official language - English 28 72 16934
2019 First official language - French 21 79 6008
2018 First official language - English 29 71 16709
2018 First official language - French 21 79 5744

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 13563
2020 First official language - French 15 85 4988
2019 First official language - English 16 84 16934
2019 First official language - French 16 84 6008
2018 First official language - English 15 85 16698
2018 First official language - French 14 86 5741

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 13563
2020 First official language - French 56 44 4989
2019 First official language - English 51 49 16841
2019 First official language - French 56 44 5973
2018 First official language - English 50 50 16716
2018 First official language - French 55 45 5749

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 13563
2020 First official language - French 29 71 4989
2019 First official language - English 27 73 16841
2019 First official language - French 27 73 5973
2018 First official language - English 27 73 16703
2018 First official language - French 29 71 5748

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 13563
2020 First official language - French 10 90 4989
2019 First official language - English 8 92 16841
2019 First official language - French 10 90 5973
2018 First official language - English 8 92 16693
2018 First official language - French 9 91 5744

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 13563
2020 First official language - French 20 80 4989
2019 First official language - English 21 79 16841
2019 First official language - French 20 80 5973
2018 First official language - English 21 79 16703
2018 First official language - French 19 81 5746

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 13563
2020 First official language - French 12 88 4989
2019 First official language - English 10 90 16841
2019 First official language - French 11 89 5973
2018 First official language - English 10 90 16694
2018 First official language - French 11 89 5745

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 13563
2020 First official language - French 8 92 4989
2019 First official language - English 8 92 16841
2019 First official language - French 7 93 5973
2018 First official language - English 7 93 16697
2018 First official language - French 6 94 5744

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 13563
2020 First official language - French 14 86 4989
2019 First official language - English 14 86 16841
2019 First official language - French 15 85 5973
2018 First official language - English 14 86 16697
2018 First official language - French 15 85 5745

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 13563
2020 First official language - French 12 88 4989
2019 First official language - English 12 88 16841
2019 First official language - French 13 87 5973
2018 First official language - English 11 89 16692
2018 First official language - French 11 89 5746

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 13563
2020 First official language - French 23 77 4989
2019 First official language - English 27 73 16841
2019 First official language - French 23 77 5973
2018 First official language - English 28 72 16708
2018 First official language - French 23 77 5751

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 12577
2020 First official language - French 13 87 4646
2019 First official language - English 11 89 15632
2019 First official language - French 12 88 5591
2018 First official language - English 10 90 15557
2018 First official language - French 13 87 5400

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 12577
2020 First official language - French 16 84 4646
2019 First official language - English 21 79 15632
2019 First official language - French 19 81 5591
2018 First official language - English 19 81 15555
2018 First official language - French 17 83 5401

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 12577
2020 First official language - French 10 90 4646
2019 First official language - English 9 91 15632
2019 First official language - French 11 89 5591
2018 First official language - English 9 91 15550
2018 First official language - French 12 88 5400

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 12577
2020 First official language - French 8 92 4646
2019 First official language - English 6 94 15632
2019 First official language - French 8 92 5591
2018 First official language - English 7 93 15549
2018 First official language - French 9 91 5399

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 12577
2020 First official language - French 12 88 4646
2019 First official language - English 10 90 15632
2019 First official language - French 12 88 5591
2018 First official language - English 9 91 15549
2018 First official language - French 11 89 5399

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 12577
2020 First official language - French 10 90 4646
2019 First official language - English 8 92 15632
2019 First official language - French 10 90 5591
2018 First official language - English 9 91 15547
2018 First official language - French 10 90 5401

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 12577
2020 First official language - French 11 89 4646
2019 First official language - English 9 91 15632
2019 First official language - French 13 87 5591
2018 First official language - English 9 91 15548
2018 First official language - French 13 87 5399

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 12577
2020 First official language - French 11 89 4646
2019 First official language - English 12 88 15632
2019 First official language - French 12 88 5591
2018 First official language - English 11 89 15552
2018 First official language - French 11 89 5400

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 12577
2020 First official language - French 15 85 4646
2019 First official language - English 12 88 15632
2019 First official language - French 14 86 5591
2018 First official language - English 11 89 15550
2018 First official language - French 14 86 5401

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 12577
2020 First official language - French 28 72 4646
2019 First official language - English 33 67 15632
2019 First official language - French 27 73 5591
2018 First official language - English 32 68 15553
2018 First official language - French 25 75 5405

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 12577
2020 First official language - French 11 89 4646
2019 First official language - English 9 91 15632
2019 First official language - French 11 89 5591
2018 First official language - English 8 92 15548
2018 First official language - French 11 89 5400

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 12577
2020 First official language - French 46 54 4646
2019 First official language - English 49 51 15632
2019 First official language - French 44 56 5591
2018 First official language - English 48 52 15563
2018 First official language - French 43 57 5410

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 12577
2020 First official language - French 2 98 4646
2019 First official language - English 2 98 15632
2019 First official language - French 2 98 5591
2018 First official language - English 2 98 15547
2018 First official language - French 1 99 5399

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 12577
2020 First official language - French 50 50 4646
2019 First official language - English 59 41 15632
2019 First official language - French 47 53 5591
2018 First official language - English 59 41 15568
2018 First official language - French 47 53 5411

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 12577
2020 First official language - French 5 95 4646
2019 First official language - English 4 96 15632
2019 First official language - French 5 95 5591
2018 First official language - English 4 96 15550
2018 First official language - French 4 96 5400

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 12577
2020 First official language - French 14 86 4646
2019 First official language - English 13 87 15632
2019 First official language - French 14 86 5591
2018 First official language - English 12 88 15551
2018 First official language - French 14 86 5400

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 16 17 7 7 26 7 54 21 128960
2020 First official language - French 20 19 16 5 4 29 7 60 15 58393
2019 First official language - English 19 17 19 8 9 22 7 49 24 125023
2019 First official language - French 17 18 18 6 5 26 9 54 18 55790
2018 First official language - English 17 18 22 8 9 21 5 47 24 110563
2018 First official language - French 15 20 20 6 6 26 6 53 18 49332
2017 First official language - English 17 17 19 8 9 22 7 49 24 119183
2017 First official language - French 14 21 18 6 6 27 8 53 18 54381
2014 First official language - English 17 18 20 8 8 23 6 49 23 123227
2014 First official language - French 13 20 19 7 5 29 8 52 19 56776

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 28 16 7 5 8 1 70 13 128930
2020 First official language - French 34 33 15 5 3 9 1 75 9 58350
2019 First official language - English 34 28 16 7 6 7 1 68 15 124984
2019 First official language - French 32 34 16 5 4 8 1 73 10 55790
2018 First official language - English 30 30 18 8 7 7 1 64 16 110528
2018 First official language - French 28 36 18 6 4 9 1 70 11 49331
2017 First official language - English 30 29 17 8 7 9 1 65 16 119034
2017 First official language - French 24 37 18 6 4 11 1 69 11 54310
2014 First official language - English 28 28 19 8 6 10 1 63 16 123181
2014 First official language - French 22 35 19 6 4 13 1 67 11 56759

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 128964
2020 First official language - French 6 94 58377
2019 First official language - English 8 92 124878
2019 First official language - French 6 94 55745
2018 First official language - English 8 92 110627
2018 First official language - French 6 94 49374

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 8880
2020 First official language - French 34 66 3281
2019 First official language - English 38 62 9589
2019 First official language - French 37 63 3305
2018 First official language - English 37 63 8797
2018 First official language - French 34 66 2856

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 76 24 8880
2020 First official language - French 78 22 3281
2019 First official language - English 76 24 9589
2019 First official language - French 76 24 3305
2018 First official language - English 76 24 8812
2018 First official language - French 79 21 2861

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 8880
2020 First official language - French 5 95 3281
2019 First official language - English 4 96 9589
2019 First official language - French 4 96 3305
2018 First official language - English 4 96 8788
2018 First official language - French 3 97 2856

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 8880
2020 First official language - French 2 98 3281
2019 First official language - English 4 96 9589
2019 First official language - French 2 98 3305
2018 First official language - English 4 96 8788
2018 First official language - French 2 98 2856

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 8880
2020 First official language - French 7 93 3281
2019 First official language - English 9 91 9589
2019 First official language - French 6 94 3305
2018 First official language - English 7 93 8789
2018 First official language - French 6 94 2856

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 8880
2020 First official language - French 5 95 3281
2019 First official language - English 10 90 9589
2019 First official language - French 5 95 3305
2018 First official language - English 10 90 8792
2018 First official language - French 5 95 2857

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 8880
2020 First official language - French 9 91 3281
2019 First official language - English 9 91 9589
2019 First official language - French 9 91 3305
2018 First official language - English 8 92 8787
2018 First official language - French 8 92 2858

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 8879
2020 First official language - French 22 78 3280
2019 First official language - English 28 72 9435
2019 First official language - French 20 80 3237
2018 First official language - English 27 73 8786
2018 First official language - French 19 81 2853

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 8879
2020 First official language - French 19 81 3280
2019 First official language - English 20 80 9435
2019 First official language - French 21 79 3237
2018 First official language - English 20 80 8787
2018 First official language - French 20 80 2852

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 8879
2020 First official language - French 14 86 3280
2019 First official language - English 16 84 9435
2019 First official language - French 13 87 3237
2018 First official language - English 16 84 8783
2018 First official language - French 12 88 2852

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 8879
2020 First official language - French 4 96 3280
2019 First official language - English 7 93 9435
2019 First official language - French 5 95 3237
2018 First official language - English 7 93 8782
2018 First official language - French 5 95 2851

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 8879
2020 First official language - French 21 79 3280
2019 First official language - English 30 70 9435
2019 First official language - French 24 76 3237
2018 First official language - English 27 73 8784
2018 First official language - French 22 78 2852

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 8879
2020 First official language - French 22 78 3280
2019 First official language - English 31 69 9435
2019 First official language - French 22 78 3237
2018 First official language - English 31 69 8789
2018 First official language - French 22 78 2852

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 8879
2020 First official language - French 4 96 3280
2019 First official language - English 4 96 9435
2019 First official language - French 3 97 3237
2018 First official language - English 4 96 8781
2018 First official language - French 3 97 2851

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 8879
2020 First official language - French 1 99 3280
2019 First official language - English 3 97 9435
2019 First official language - French 1 99 3237
2018 First official language - English 2 98 8780
2018 First official language - French 2 98 2851

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 8879
2020 First official language - French 5 95 3280
2019 First official language - English 9 91 9435
2019 First official language - French 6 94 3237
2018 First official language - English 9 91 8783
2018 First official language - French 5 95 2851

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 8879
2020 First official language - French 20 80 3280
2019 First official language - English 15 85 9435
2019 First official language - French 16 84 3237
2018 First official language - English 15 85 8783
2018 First official language - French 15 85 2853

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 1 99 8879
2020 First official language - French 1 99 3280
2019 First official language - English 1 99 9435
2019 First official language - French 1 99 3237
2018 First official language - English 1 99 8780
2018 First official language - French 1 99 2851

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 8879
2020 First official language - French 13 87 3280
2019 First official language - English 18 82 9435
2019 First official language - French 14 86 3237
2018 First official language - English 19 81 8789
2018 First official language - French 14 86 2851

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 8879
2020 First official language - French 1 99 3280
2019 First official language - English 0 100 9435
2019 First official language - French 1 99 3237
2018 First official language - English 0 100 8781
2018 First official language - French 1 99 2851

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 8879
2020 First official language - French 26 74 3280
2019 First official language - English 16 84 9435
2019 First official language - French 25 75 3237
2018 First official language - English 16 84 8792
2018 First official language - French 26 74 2854

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 8880
2020 First official language - French 32 68 3281
2019 First official language - English 29 71 9359
2019 First official language - French 31 69 3206
2018 First official language - English 28 72 8808
2018 First official language - French 32 68 2864

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 8880
2020 First official language - French 15 85 3281
2019 First official language - English 14 86 9359
2019 First official language - French 14 86 3206
2018 First official language - English 15 85 8799
2018 First official language - French 15 85 2861

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 8880
2020 First official language - French 6 94 3281
2019 First official language - English 5 95 9359
2019 First official language - French 5 95 3206
2018 First official language - English 5 95 8798
2018 First official language - French 6 94 2861

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 8880
2020 First official language - French 17 83 3281
2019 First official language - English 17 83 9359
2019 First official language - French 15 85 3206
2018 First official language - English 18 82 8805
2018 First official language - French 16 84 2862

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 8880
2020 First official language - French 5 95 3281
2019 First official language - English 5 95 9359
2019 First official language - French 4 96 3206
2018 First official language - English 4 96 8796
2018 First official language - French 5 95 2859

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 8880
2020 First official language - French 6 94 3281
2019 First official language - English 6 94 9359
2019 First official language - French 5 95 3206
2018 First official language - English 7 93 8798
2018 First official language - French 6 94 2859

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 8880
2020 First official language - French 10 90 3281
2019 First official language - English 9 91 9359
2019 First official language - French 10 90 3206
2018 First official language - English 9 91 8797
2018 First official language - French 10 90 2859

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 8880
2020 First official language - French 9 91 3281
2019 First official language - English 8 92 9359
2019 First official language - French 10 90 3206
2018 First official language - English 9 91 8798
2018 First official language - French 8 92 2860

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 8880
2020 First official language - French 44 56 3281
2019 First official language - English 49 51 9359
2019 First official language - French 47 53 3206
2018 First official language - English 50 50 8811
2018 First official language - French 46 54 2861

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 8327
2020 First official language - French 6 94 3093
2019 First official language - English 6 94 8254
2019 First official language - French 7 93 2801
2018 First official language - English 5 95 8226
2018 First official language - French 6 94 2691

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 8327
2020 First official language - French 13 87 3093
2019 First official language - English 15 85 8254
2019 First official language - French 15 85 2801
2018 First official language - English 14 86 8227
2018 First official language - French 12 88 2689

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 8327
2020 First official language - French 4 96 3093
2019 First official language - English 3 97 8254
2019 First official language - French 4 96 2801
2018 First official language - English 3 97 8224
2018 First official language - French 4 96 2689

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 8327
2020 First official language - French 3 97 3093
2019 First official language - English 2 98 8254
2019 First official language - French 3 97 2801
2018 First official language - English 2 98 8225
2018 First official language - French 2 98 2689

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 8327
2020 First official language - French 3 97 3093
2019 First official language - English 3 97 8254
2019 First official language - French 4 96 2801
2018 First official language - English 3 97 8226
2018 First official language - French 3 97 2689

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 8327
2020 First official language - French 4 96 3093
2019 First official language - English 4 96 8254
2019 First official language - French 5 95 2801
2018 First official language - English 4 96 8224
2018 First official language - French 4 96 2689

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 8327
2020 First official language - French 8 92 3093
2019 First official language - English 6 94 8254
2019 First official language - French 9 91 2801
2018 First official language - English 6 94 8225
2018 First official language - French 9 91 2690

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 8327
2020 First official language - French 12 88 3093
2019 First official language - English 11 89 8254
2019 First official language - French 11 89 2801
2018 First official language - English 11 89 8226
2018 First official language - French 12 88 2691

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 8327
2020 First official language - French 12 88 3093
2019 First official language - English 10 90 8254
2019 First official language - French 10 90 2801
2018 First official language - English 11 89 8228
2018 First official language - French 10 90 2691

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 8327
2020 First official language - French 24 76 3093
2019 First official language - English 28 72 8254
2019 First official language - French 24 76 2801
2018 First official language - English 29 71 8229
2018 First official language - French 22 78 2693

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 8327
2020 First official language - French 10 90 3093
2019 First official language - English 8 92 8254
2019 First official language - French 10 90 2801
2018 First official language - English 8 92 8225
2018 First official language - French 11 89 2693

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 8327
2020 First official language - French 42 58 3093
2019 First official language - English 46 54 8254
2019 First official language - French 41 59 2801
2018 First official language - English 46 54 8239
2018 First official language - French 41 59 2694

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 8327
2020 First official language - French 2 98 3093
2019 First official language - English 2 98 8254
2019 First official language - French 2 98 2801
2018 First official language - English 2 98 8225
2018 First official language - French 2 98 2689

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 65 35 8327
2020 First official language - French 58 42 3093
2019 First official language - English 64 36 8254
2019 First official language - French 56 44 2801
2018 First official language - English 66 34 8244
2018 First official language - French 56 44 2692

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 8327
2020 First official language - French 4 96 3093
2019 First official language - English 3 97 8254
2019 First official language - French 3 97 2801
2018 First official language - English 4 96 8226
2018 First official language - French 4 96 2689

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 8327
2020 First official language - French 15 85 3093
2019 First official language - English 10 90 8254
2019 First official language - French 12 88 2801
2018 First official language - English 13 87 8223
2018 First official language - French 14 86 2691

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 16 19 4 4 29 6 58 13 128818
2020 First official language - French 21 20 16 3 2 31 6 65 9 58293
2019 First official language - English 21 15 21 5 5 26 7 54 14 124850
2019 First official language - French 18 18 19 3 3 30 8 59 10 55729
2018 First official language - English 18 17 25 4 5 25 5 51 13 110524
2018 First official language - French 17 21 21 3 3 29 6 58 10 49348
2017 First official language - English 19 17 21 4 4 29 7 55 13 119091
2017 First official language - French 15 22 18 3 3 32 8 60 9 54350
2014 First official language - English 18 17 22 4 4 29 6 54 12 123189
2014 First official language - French 13 21 18 3 2 35 8 58 9 56769

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 28 16 5 4 9 1 72 10 128879
2020 First official language - French 35 33 15 3 2 10 1 77 6 58353
2019 First official language - English 37 26 17 5 4 9 1 71 10 124800
2019 First official language - French 33 33 16 3 3 11 1 75 7 55705
2018 First official language - English 31 29 20 5 5 9 1 67 11 110525
2018 First official language - French 28 35 18 4 3 11 1 72 7 49339
2017 First official language - English 33 29 17 4 4 11 2 71 10 118956
2017 First official language - French 26 37 17 3 2 13 2 74 7 54268
2014 First official language - English 31 28 19 4 4 13 1 69 9 123134
2014 First official language - French 23 35 18 3 2 17 2 72 7 56740

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 128324
2020 First official language - French 8 92 58187

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 128533
2020 First official language - French 13 87 58231
2019 First official language - English 17 83 124972
2019 First official language - French 14 86 55802
2017 First official language - English 18 82 119019
2017 First official language - French 15 85 54311
2014 First official language - English 17 83 122961
2014 First official language - French 12 88 56668

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 16462
2020 First official language - French 41 59 7545

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 79 21 16449
2020 First official language - French 79 21 7559
2019 First official language - English 81 19 20946
2019 First official language - French 82 18 8003
2017 First official language - English 78 22 21500
2017 First official language - French 78 22 7920
2014 First official language - English 78 22 20179
2014 First official language - French 77 23 7050

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 7 8 3 0 0 82 11 13072
2020 First official language - French 48 35 9 5 2 0 0 84 7 6013
2019 First official language - English 47 31 6 10 5 0 0 80 14 16775
2019 First official language - French 49 33 7 7 3 0 0 83 10 6528
2017 First official language - English 47 34 5 8 4 1 1 82 13 16882
2017 First official language - French 46 38 7 6 3 0 0 84 9 6202
2014 First official language - English 50 31 6 8 4 0 0 82 12 15822
2014 First official language - French 48 36 7 6 2 0 1 85 8 5496

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 29 9 5 3 2 3 82 9 128952
2020 First official language - French 47 33 9 4 2 2 3 84 7 58383
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 32 13 10 6 3 0 69 17 128648
2020 First official language - French 35 34 15 9 4 3 0 71 13 58245

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 9 9 3 0 0 78 13 129175
2020 First official language - French 37 42 11 7 2 0 0 80 9 58452

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 35 11 9 4 1 0 75 14 128706
2020 First official language - French 37 39 13 7 3 1 0 77 10 58125

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 16 7 3 1 1 74 10 128208
2020 First official language - French 33 40 18 6 2 1 1 74 8 58012

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 12 5 3 1 1 80 8 128691
2020 First official language - French 42 38 12 4 2 1 1 82 6 58224

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 14 6 1 1 9 4 91 2 128818
2020 First official language - French 66 25 4 2 1 2 1 93 2 58311

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 9 5 3 2 0 84 8 128608
2020 First official language - French 49 35 9 4 2 2 0 86 5 58180

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 8 7 5 1 0 79 12 128537
2020 First official language - French 49 31 9 6 4 1 0 81 10 58187

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 27 8 6 4 1 0 81 11 128773
2020 First official language - French 50 31 10 5 3 1 0 83 7 58270

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 88 12 28756
2020 First official language - French 92 8 15786

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 36 16 18 8 0 0 57 26 26528
2020 First official language - French 19 34 20 18 8 0 1 54 26 14986

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 38 11 6 3 1 0 80 9 128926
2020 First official language - French 40 40 12 4 2 1 0 82 6 58349
2019 First official language - English 32 39 14 8 4 2 0 72 13 124782
2019 First official language - French 31 41 16 6 3 3 0 74 9 55618
2018 First official language - English 30 40 15 8 5 2 0 71 14 110593
2018 First official language - French 28 42 17 7 3 3 0 72 10 49318
2017 First official language - English 26 40 15 9 7 3 0 68 17 119057
2017 First official language - French 22 41 19 8 4 5 0 67 13 54308

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 27 11 12 9 1 1 67 22 128792
2020 First official language - French 41 31 12 9 6 1 0 72 16 58265

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 26 13 5 4 4 1 78 9 128431
2020 First official language - French 48 30 12 4 3 3 1 80 7 58123

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 32 15 10 7 2 0 67 18 129007
2020 First official language - French 34 35 15 8 5 1 0 71 13 58380
2019 First official language - English 25 33 17 13 10 2 0 60 23 124925
2019 First official language - French 24 38 19 11 6 1 0 63 18 55793
2018 First official language - English 23 34 17 14 11 2 0 58 25 110733
2018 First official language - French 22 39 19 12 7 2 0 62 19 49420
2017 First official language - English 19 36 16 15 12 2 0 56 28 119082
2017 First official language - French 16 41 20 13 8 2 0 58 21 54332

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 48 11 12 4 1 1 72 16 28753
2020 First official language - French 23 47 16 11 3 1 1 70 14 15772
2019 First official language - English 21 46 13 12 5 2 1 69 18 26601
2019 First official language - French 20 44 17 12 4 2 2 66 16 14449

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 25 18 11 12 0 1 58 23 129130
2020 First official language - French 38 24 18 10 9 0 2 62 20 58429

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 29 19 10 9 0 1 63 18 128786
2020 First official language - French 33 27 20 11 9 0 1 60 20 58293
2019 First official language - English 24 28 20 12 15 0 1 52 27 125006
2019 First official language - French 24 25 21 13 15 0 1 50 29 55819
2018 First official language - English 21 25 21 13 18 0 1 47 32 110755
2018 First official language - French 21 22 22 15 18 0 2 44 34 49407
2017 First official language - English 23 25 19 14 18 0 1 48 32 118942
2017 First official language - French 20 20 20 15 21 0 3 41 38 54316

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 28 25 15 11 0 1 50 26 129005
2020 First official language - French 20 25 27 16 10 0 0 46 27 58403
2019 First official language - English 23 29 24 14 10 0 1 52 23 124936
2019 First official language - French 20 27 28 15 9 0 1 48 24 55792
2018 First official language - English 18 27 27 15 11 0 1 46 26 110658
2018 First official language - French 16 25 31 17 10 0 1 41 28 49389
2017 First official language - English 20 28 25 15 11 0 1 49 26 118979
2017 First official language - French 16 24 30 17 11 0 1 41 28 54331

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 29 19 10 7 0 2 64 17 128684
2020 First official language - French 26 29 23 13 8 0 1 55 21 58260
2019 First official language - English 33 30 19 9 6 0 2 65 16 124395
2019 First official language - French 25 30 24 12 7 0 2 56 20 55499
2018 First official language - English 27 30 22 11 7 0 2 58 19 110239
2018 First official language - French 19 28 27 15 9 0 2 48 24 49168
2017 First official language - English 29 30 20 11 7 1 3 61 19 118753
2017 First official language - French 19 27 26 15 9 0 2 47 26 54179

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 24 20 14 12 1 1 53 26 128557
2020 First official language - French 25 25 22 15 11 1 1 51 26 58128
2019 First official language - English 25 24 20 14 14 1 1 50 29 124493
2019 First official language - French 22 25 23 16 12 1 1 48 29 55518
2018 First official language - English 21 23 22 16 16 1 1 45 32 110305
2018 First official language - French 18 23 25 18 13 1 2 42 32 49231
2017 First official language - English 22 23 21 16 15 1 2 47 32 118975
2017 First official language - French 18 23 24 18 14 1 3 42 33 54287

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 23 12 7 5 0 4 75 13 128433
2020 First official language - French 45 24 14 8 5 0 4 72 13 58138
2019 First official language - English 53 22 11 5 4 0 5 79 10 124483
2019 First official language - French 48 23 13 6 4 0 6 77 10 55603
2018 First official language - English 48 23 13 6 5 1 6 75 11 110259
2018 First official language - French 43 24 15 6 4 0 7 72 11 49239
2017 First official language - English 47 23 12 5 4 1 9 77 10 118759
2017 First official language - French 38 25 15 6 4 1 11 71 12 54244

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 28 21 12 10 0 0 57 22 128774
2020 First official language - French 33 27 21 11 8 0 1 60 19 58339
2019 First official language - English 33 29 19 9 8 0 1 63 18 124758
2019 First official language - French 36 28 19 9 7 0 1 65 16 55706
2018 First official language - English 30 28 21 11 10 0 1 58 21 110553
2018 First official language - French 31 27 22 11 8 0 1 59 19 49319
2017 First official language - English 28 30 21 11 8 0 1 59 19 118624
2017 First official language - French 30 29 23 11 7 0 1 59 18 54215

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 23 17 10 10 0 6 60 21 128741
2020 First official language - French 32 24 20 11 8 0 6 60 20 58288

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 33 19 8 5 1 1 67 14 128602
2020 First official language - French 34 32 20 8 4 1 2 68 12 58218
2019 First official language - English 30 34 20 9 6 1 1 65 15 124720
2019 First official language - French 30 34 21 9 4 1 1 66 13 55591
2018 First official language - English 25 34 23 10 7 1 1 59 17 110418
2018 First official language - French 25 33 25 10 5 1 2 59 15 49201
2017 First official language - English 27 32 21 11 7 1 1 60 18 118543
2017 First official language - French 27 32 23 11 5 1 2 60 16 54174

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 22 11 7 1 1 59 19 128535
2020 First official language - French 27 32 23 12 5 1 1 60 17 58189
2019 First official language - English 25 32 22 12 7 1 1 58 20 124668
2019 First official language - French 26 32 23 12 6 1 1 59 18 55569
2018 First official language - English 21 31 24 13 9 1 1 53 22 110402
2018 First official language - French 21 31 26 14 6 1 1 53 20 49177
2017 First official language - English 23 31 22 14 8 1 1 55 23 118557
2017 First official language - French 22 30 25 14 7 1 2 53 21 54188

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 31 18 10 6 0 1 65 16 128548
2020 First official language - French 33 31 20 10 5 0 1 65 15 58216
2019 First official language - English 32 31 19 10 7 0 1 63 18 124568
2019 First official language - French 31 31 21 10 5 0 1 63 16 55514
2018 First official language - English 27 31 21 12 8 0 1 59 20 110274
2018 First official language - French 26 31 24 12 6 0 1 58 18 49175
2017 First official language - English 29 30 19 12 8 1 1 60 20 118614
2017 First official language - French 26 31 22 12 6 1 2 59 18 54192

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 26 14 8 7 1 1 72 14 128250
2020 First official language - French 45 26 15 8 6 0 1 72 14 58096
2019 First official language - English 42 26 15 8 8 1 1 69 16 124495
2019 First official language - French 42 27 15 8 6 0 1 70 15 55515

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 31 21 11 7 0 1 61 18 128675
2020 First official language - French 31 30 22 11 6 0 1 62 16 58268

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 31 21 12 8 0 1 59 20 128609
2020 First official language - French 28 30 22 12 7 0 1 59 19 58265
2019 First official language - English 33 32 19 9 6 0 1 65 16 124270
2019 First official language - French 33 30 21 10 5 0 1 64 15 55351
2018 First official language - English 28 31 22 11 7 0 1 59 19 110024
2018 First official language - French 26 31 24 12 6 0 1 58 18 48995
2017 First official language - English 29 31 20 11 7 1 2 62 18 118354
2017 First official language - French 27 31 22 11 6 1 2 59 18 54072

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 28 15 5 3 0 1 76 9 128187
2020 First official language - French 51 26 14 5 2 0 2 78 8 58019
2019 First official language - English 51 25 12 5 4 0 1 77 10 124258
2019 First official language - French 55 23 12 5 3 0 2 80 8 55426
2018 First official language - English 50 25 13 6 5 0 2 76 11 109923
2018 First official language - French 51 24 13 6 3 0 3 77 9 49001
2017 First official language - English 51 25 13 6 4 0 2 77 10 118987
2017 First official language - French 52 23 13 5 3 0 3 78 9 54330

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 35 20 8 5 0 0 67 13 128283
2020 First official language - French 35 33 19 8 4 0 1 69 12 58108

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 16 6 2 2 1 4 89 4 128301
2020 First official language - French 64 19 8 3 1 1 5 88 4 58005
2019 First official language - English 71 12 5 2 3 1 6 89 5 124281
2019 First official language - French 69 14 6 2 2 1 7 90 4 55390
2018 First official language - English 68 15 7 3 3 1 4 87 6 110096
2018 First official language - French 65 17 7 2 2 1 6 88 5 49068

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 10 5 3 3 1 2 89 6 128231
2020 First official language - French 77 10 4 3 2 1 3 90 5 57986
2019 First official language - English 70 13 6 4 4 1 2 85 8 124573
2019 First official language - French 71 12 6 4 4 1 3 86 8 55655
2018 First official language - English 66 14 7 4 5 1 3 84 9 110133
2018 First official language - French 67 14 7 4 4 1 4 85 8 49121
2017 First official language - English 69 14 6 4 4 1 3 86 8 118994
2017 First official language - French 68 14 6 4 3 1 4 86 8 54302

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 20 7 3 2 0 1 89 4 127947
2020 First official language - French 68 18 7 3 2 0 2 88 5 57951
2019 First official language - English 56 27 10 3 3 0 1 84 6 124212
2019 First official language - French 57 24 10 4 3 0 2 83 7 55504
2018 First official language - English 51 29 11 4 3 0 1 81 7 110508
2018 First official language - French 54 24 11 5 3 0 2 81 8 49282
2017 First official language - English 53 29 10 4 2 0 2 84 7 118907
2017 First official language - French 53 25 11 5 3 0 3 81 7 54290

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 17 8 4 4 0 1 83 9 128267
2020 First official language - French 68 15 7 4 3 0 2 85 8 58043
2019 First official language - English 58 20 10 5 5 0 1 79 11 124029
2019 First official language - French 62 17 9 5 4 0 2 81 10 55410
2018 First official language - English 51 23 12 7 6 0 1 75 13 110200
2018 First official language - French 57 19 11 6 5 0 2 78 11 49119
2017 First official language - English 56 21 10 6 5 0 1 79 11 118910
2017 First official language - French 59 19 9 6 4 0 3 80 10 54295

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 11 4 1 1 0 22 92 3 128450
2020 First official language - French 62 11 5 2 1 0 19 91 3 58161
2019 First official language - English 57 12 5 2 1 0 23 90 4 123640
2019 First official language - French 58 12 6 2 1 0 21 89 4 55340
2018 First official language - English 51 13 6 2 1 0 27 88 4 109630
2018 First official language - French 53 12 6 2 1 0 24 87 5 48973
2017 First official language - English 53 13 5 2 1 0 26 89 4 118821
2017 First official language - French 54 12 5 2 1 0 25 88 5 54255

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 20 7 3 1 0 3 88 4 128926
2020 First official language - French 73 15 5 2 1 0 4 92 3 58376
2019 First official language - English 64 20 8 2 2 0 4 88 4 124113
2019 First official language - French 70 15 6 2 1 0 5 91 3 55423
2018 First official language - English 58 22 9 3 2 0 5 85 5 110007
2018 First official language - French 66 17 7 2 1 0 7 89 3 49067
2017 First official language - English 61 21 8 3 1 1 6 87 4 118245
2017 First official language - French 66 16 6 2 1 0 8 89 4 54071

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 17 7 4 4 0 2 84 8 128996
2020 First official language - French 72 13 6 3 3 0 3 88 6 58365
2019 First official language - English 67 15 7 4 5 1 2 84 9 124512
2019 First official language - French 71 12 6 3 4 0 4 87 7 55638
2018 First official language - English 63 16 7 4 6 0 3 82 10 110437
2018 First official language - French 67 13 7 4 4 0 5 84 9 49233
2017 First official language - English 60 18 8 5 5 1 3 81 11 119058
2017 First official language - French 64 14 7 4 4 0 6 84 9 54344

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 15 5 3 0 1 77 8 128957
2020 First official language - French 48 27 15 5 2 0 1 77 8 58397
2019 First official language - English 52 28 12 4 2 0 2 82 6 124204
2019 First official language - French 55 25 12 4 2 0 2 82 6 55539
2018 First official language - English 47 30 14 4 2 0 2 79 7 110274
2018 First official language - French 49 26 15 5 2 0 3 78 7 49196
2017 First official language - English 49 30 12 4 2 0 2 81 6 118819
2017 First official language - French 50 27 13 4 2 0 3 80 7 54263

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 40 22 7 4 0 0 67 11 129098
2020 First official language - French 30 39 22 7 3 0 0 69 9 58397

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 33 34 13 5 0 0 48 19 129040
2020 First official language - French 15 32 35 13 4 0 0 48 17 58419
2019 First official language - English 17 34 32 12 5 0 0 51 17 125162
2019 First official language - French 17 33 35 12 4 0 0 49 16 55855
2018 First official language - English 14 32 35 14 6 0 0 45 20 110932
2018 First official language - French 13 30 38 14 4 0 0 44 18 49502
2017 First official language - English 12 31 37 14 7 0 0 43 20 119223
2017 First official language - French 11 28 40 15 6 0 0 39 20 54399

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 38 20 8 0 0 29 33 128611
2020 First official language - French 8 19 37 24 11 0 0 35 28 58247
2019 First official language - English 11 19 38 22 10 0 0 32 30 124067
2019 First official language - French 7 18 37 25 13 0 0 38 25 55458
2018 First official language - English 11 20 39 21 9 0 0 30 31 109605
2018 First official language - French 7 19 37 24 12 0 0 36 26 49019
2017 First official language - English 10 20 40 21 9 0 0 30 30 118808
2017 First official language - French 6 19 38 23 13 0 1 36 25 54232
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 48 22 1 63 37 129296
2020 First official language - French 31 54 15 1 64 36 58543

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 35937
2020 First official language - French 37 63 17591

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 18 11 6 6 3 10 73 14 129013
2020 First official language - French 41 17 13 8 7 1 12 67 18 58430
2019 First official language - English 43 18 13 8 10 1 7 67 19 123479
2019 First official language - French 38 17 15 10 11 1 8 61 23 55139
2018 First official language - English 43 16 13 8 11 2 7 65 21 110536
2018 First official language - French 39 15 14 11 11 1 9 60 24 49351

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 21 16 20 28 1 4 34 50 35935
2020 First official language - French 11 21 18 20 24 1 6 34 47 17569

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 17 14 21 37 1 3 25 61 35941
2020 First official language - French 7 16 17 22 34 1 4 24 59 17592
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