2020 Public Service Employee Survey Results by Theme for the Public Service by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 10 6 3 0 0 80 9 47423
2020 3 to 10 years in current department or agency 38 39 12 8 4 0 0 77 12 61496
2020 11 to 20 years in current department or agency 36 40 12 8 5 0 0 76 13 46139
2020 More than 20 years in current department or agency 40 39 10 7 4 0 0 79 11 19888
2019 Less than 3 years in current department or agency 41 37 11 7 4 0 0 78 10 46896
2019 3 to 10 years in current department or agency 35 40 12 8 5 0 0 75 13 55971
2019 11 to 20 years in current department or agency 33 40 12 8 6 0 0 74 14 43153
2019 More than 20 years in current department or agency 38 39 11 7 5 0 0 77 12 18322
2018 Less than 3 years in current department or agency 38 41 11 6 3 0 0 79 10 48259
2018 3 to 10 years in current department or agency 31 42 12 9 6 0 0 73 15 53439
2018 11 to 20 years in current department or agency 31 43 12 8 6 0 0 73 14 38953
2018 More than 20 years in current department or agency 36 41 11 7 5 0 0 77 12 16713
2017 Less than 3 years in current department or agency 38 42 10 6 3 0 0 81 10 44582
2017 3 to 10 years in current department or agency 31 44 11 8 6 0 0 75 14 63646
2017 11 to 20 years in current department or agency 30 44 11 8 6 0 0 75 14 42383
2017 More than 20 years in current department or agency 35 43 10 7 5 0 0 79 12 20165
2014 Less than 3 years in current department or agency 35 43 11 7 4 0 0 78 11 32213
2014 3 to 10 years in current department or agency 28 44 13 9 6 0 0 72 15 80452
2014 11 to 20 years in current department or agency 29 45 12 9 6 0 0 73 15 40960
2014 More than 20 years in current department or agency 32 45 11 7 5 0 0 77 12 24639

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 12 7 4 0 0 78 11 47345
2020 3 to 10 years in current department or agency 33 36 13 10 7 0 0 70 17 61392
2020 11 to 20 years in current department or agency 30 36 14 11 9 0 0 66 20 46024
2020 More than 20 years in current department or agency 31 37 13 11 7 0 0 68 18 19829
2019 Less than 3 years in current department or agency 39 36 13 8 5 0 0 75 12 46814
2019 3 to 10 years in current department or agency 30 36 14 12 9 0 0 65 20 55854
2019 11 to 20 years in current department or agency 26 36 15 12 11 0 0 62 23 43003
2019 More than 20 years in current department or agency 28 37 14 12 10 0 0 65 21 18282
2018 Less than 3 years in current department or agency 38 38 12 7 4 0 0 76 11 48380
2018 3 to 10 years in current department or agency 26 37 14 12 10 0 0 63 23 53533
2018 11 to 20 years in current department or agency 24 36 15 13 11 0 0 60 25 39027
2018 More than 20 years in current department or agency 26 37 14 12 10 0 0 63 23 16741
2017 Less than 3 years in current department or agency 38 38 12 7 5 0 0 76 12 44529
2017 3 to 10 years in current department or agency 25 36 15 12 11 0 0 62 23 63582
2017 11 to 20 years in current department or agency 23 36 15 13 12 0 0 59 26 42334
2017 More than 20 years in current department or agency 26 37 14 12 11 0 0 63 23 20127

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 9 3 2 0 0 86 5 47100
2020 3 to 10 years in current department or agency 53 32 10 3 2 0 0 85 5 61083
2020 11 to 20 years in current department or agency 53 33 9 3 2 0 0 86 5 45762
2020 More than 20 years in current department or agency 58 30 7 3 2 0 0 89 4 19742
2019 Less than 3 years in current department or agency 53 32 10 3 2 0 0 85 5 46622
2019 3 to 10 years in current department or agency 50 34 10 4 2 0 0 84 6 55589
2019 11 to 20 years in current department or agency 51 34 9 3 2 0 0 85 6 42816
2019 More than 20 years in current department or agency 56 31 7 3 2 0 0 88 5 18190
2018 Less than 3 years in current department or agency 51 34 10 3 1 0 0 85 5 48114
2018 3 to 10 years in current department or agency 48 35 10 4 2 0 0 84 6 53247
2018 11 to 20 years in current department or agency 50 36 9 3 2 0 0 85 6 38837
2018 More than 20 years in current department or agency 56 32 7 3 2 0 0 88 5 16634
2017 Less than 3 years in current department or agency 53 33 9 3 1 0 0 87 4 44489
2017 3 to 10 years in current department or agency 50 36 9 3 2 0 0 85 5 63510
2017 11 to 20 years in current department or agency 51 35 8 3 2 0 0 87 5 42280
2017 More than 20 years in current department or agency 57 32 6 3 2 0 0 89 4 20111
2014 Less than 3 years in current department or agency 62 27 7 2 1 0 0 89 3 32196
2014 3 to 10 years in current department or agency 57 30 9 3 2 0 0 87 4 80404
2014 11 to 20 years in current department or agency 59 29 8 3 2 0 0 88 4 40940
2014 More than 20 years in current department or agency 62 28 6 2 1 0 0 90 4 24607

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 34 9 5 2 0 0 85 7 47436
2020 3 to 10 years in current department or agency 44 38 10 6 3 0 0 82 8 61472
2020 11 to 20 years in current department or agency 41 39 11 6 3 0 0 81 8 46122
2020 More than 20 years in current department or agency 46 38 9 5 3 0 0 83 7 19861
2019 Less than 3 years in current department or agency 48 35 9 5 3 0 0 83 8 46899
2019 3 to 10 years in current department or agency 40 39 11 6 3 0 0 80 9 55969
2019 11 to 20 years in current department or agency 39 41 12 6 3 0 0 79 9 43137
2019 More than 20 years in current department or agency 43 38 10 5 3 0 0 82 8 18313
2018 Less than 3 years in current department or agency 46 37 10 5 3 0 0 83 7 48399
2018 3 to 10 years in current department or agency 37 40 12 7 4 0 0 78 10 53601
2018 11 to 20 years in current department or agency 36 42 12 6 4 0 0 78 10 39083
2018 More than 20 years in current department or agency 42 39 10 6 3 0 0 81 9 16768
2017 Less than 3 years in current department or agency 47 36 9 5 3 0 0 84 7 44432
2017 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 63393
2017 11 to 20 years in current department or agency 36 42 12 6 4 0 0 78 10 42230
2017 More than 20 years in current department or agency 42 40 10 5 3 0 0 82 9 20056
2014 Less than 3 years in current department or agency 46 36 9 5 3 0 0 83 8 32188
2014 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 80414
2014 11 to 20 years in current department or agency 38 41 12 6 4 0 0 78 10 40933
2014 More than 20 years in current department or agency 41 41 10 5 3 0 0 82 8 24611

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 10 5 3 1 0 83 7 47253
2020 3 to 10 years in current department or agency 41 32 14 7 5 0 0 73 13 61303
2020 11 to 20 years in current department or agency 35 33 16 9 7 0 0 68 16 45977
2020 More than 20 years in current department or agency 37 33 15 8 6 0 0 71 14 19821
2019 Less than 3 years in current department or agency 49 30 12 6 3 1 0 79 9 46807
2019 3 to 10 years in current department or agency 34 32 16 9 7 0 0 67 16 55876
2019 11 to 20 years in current department or agency 29 33 18 10 9 1 0 62 19 43074
2019 More than 20 years in current department or agency 31 33 17 10 8 0 0 65 18 18303
2018 Less than 3 years in current department or agency 50 30 12 5 3 1 0 80 8 48228
2018 3 to 10 years in current department or agency 31 32 18 10 8 0 0 63 19 53514
2018 11 to 20 years in current department or agency 27 32 20 11 9 1 0 60 21 39051
2018 More than 20 years in current department or agency 29 33 19 10 9 0 0 62 19 16741
2017 Less than 3 years in current department or agency 50 30 11 5 3 1 0 80 8 44515
2017 3 to 10 years in current department or agency 29 33 18 10 9 1 0 63 19 63554
2017 11 to 20 years in current department or agency 26 33 19 12 10 1 0 59 21 42317
2017 More than 20 years in current department or agency 29 34 17 11 9 1 0 63 20 20135
2014 Less than 3 years in current department or agency 42 33 12 7 4 1 0 76 11 32215
2014 3 to 10 years in current department or agency 26 36 18 12 8 1 0 62 20 80459
2014 11 to 20 years in current department or agency 23 35 19 13 10 1 0 58 23 40965
2014 More than 20 years in current department or agency 24 36 18 12 9 1 0 60 21 24647

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 30 10 5 2 0 0 83 7 47089
2020 3 to 10 years in current department or agency 39 35 14 8 5 0 0 73 13 61037
2020 11 to 20 years in current department or agency 33 35 15 10 6 0 0 69 16 45784
2020 More than 20 years in current department or agency 36 36 14 9 5 0 0 72 14 19722
2019 Less than 3 years in current department or agency 47 32 11 6 3 0 0 79 9 46630
2019 3 to 10 years in current department or agency 32 35 16 10 7 0 0 67 17 55679
2019 11 to 20 years in current department or agency 27 36 17 12 8 0 0 63 20 42912
2019 More than 20 years in current department or agency 30 35 16 10 8 0 0 66 18 18225
2018 Less than 3 years in current department or agency 48 32 11 5 3 0 0 80 8 48042
2018 3 to 10 years in current department or agency 29 35 17 11 8 0 0 64 19 53327
2018 11 to 20 years in current department or agency 25 35 19 12 9 0 0 60 21 38875
2018 More than 20 years in current department or agency 27 36 18 11 8 0 0 63 19 16686
2017 Less than 3 years in current department or agency 48 33 10 6 3 0 0 81 9 44528
2017 3 to 10 years in current department or agency 28 36 17 11 8 0 0 64 20 63578
2017 11 to 20 years in current department or agency 24 36 18 13 9 0 0 61 21 42350
2017 More than 20 years in current department or agency 27 37 16 11 8 0 0 64 19 20135
2014 Less than 3 years in current department or agency 42 35 12 7 4 0 0 77 12 32195
2014 3 to 10 years in current department or agency 25 37 18 13 8 0 0 62 20 80440
2014 11 to 20 years in current department or agency 22 37 18 14 9 0 0 59 23 40956
2014 More than 20 years in current department or agency 24 37 17 13 9 0 0 61 21 24644

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 23 17 9 5 3 0 69 14 47363
2020 3 to 10 years in current department or agency 36 25 18 10 7 3 0 63 18 61433
2020 11 to 20 years in current department or agency 35 26 17 10 8 3 1 64 19 46107
2020 More than 20 years in current department or agency 42 26 15 8 6 3 1 71 14 19853
2019 Less than 3 years in current department or agency 39 23 17 10 7 3 0 64 18 46910
2019 3 to 10 years in current department or agency 31 25 18 12 10 3 0 58 23 55994
2019 11 to 20 years in current department or agency 30 26 18 12 10 3 0 58 23 43136
2019 More than 20 years in current department or agency 36 26 16 9 7 3 1 66 17 18321
2018 Less than 3 years in current department or agency 38 24 18 10 6 4 0 64 17 48359
2018 3 to 10 years in current department or agency 28 25 19 13 11 3 0 55 25 53607
2018 11 to 20 years in current department or agency 28 26 19 13 10 3 0 56 24 39104
2018 More than 20 years in current department or agency 33 28 18 10 8 3 1 63 18 16761
2017 Less than 3 years in current department or agency 38 24 17 10 6 5 1 65 17 44549
2017 3 to 10 years in current department or agency 27 26 19 13 11 4 1 55 25 63576
2017 11 to 20 years in current department or agency 27 27 19 12 10 4 1 57 24 42342
2017 More than 20 years in current department or agency 33 29 17 9 8 4 1 65 18 20107
2014 Less than 3 years in current department or agency 34 24 18 11 8 5 1 61 20 32209
2014 3 to 10 years in current department or agency 26 25 19 14 12 4 0 53 27 80448
2014 11 to 20 years in current department or agency 26 27 19 13 10 4 1 56 24 40963
2014 More than 20 years in current department or agency 32 29 17 10 8 4 1 64 18 24636
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 13 4 2 1 5 80 6 47392
2020 3 to 10 years in current department or agency 47 26 14 5 3 1 4 77 8 61456
2020 11 to 20 years in current department or agency 48 27 14 4 3 1 3 77 8 46072
2020 More than 20 years in current department or agency 47 27 14 4 3 1 4 78 7 19866
2019 Less than 3 years in current department or agency 47 25 14 4 3 1 5 77 8 46911
2019 3 to 10 years in current department or agency 44 27 15 5 4 1 4 75 9 55961
2019 11 to 20 years in current department or agency 43 28 16 5 4 1 3 75 9 43149
2019 More than 20 years in current department or agency 43 28 16 4 3 1 4 75 8 18329

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 27 8 5 3 1 1 84 8 47410
2020 3 to 10 years in current department or agency 48 30 10 7 4 0 0 78 11 61465
2020 11 to 20 years in current department or agency 45 32 11 7 5 0 0 77 12 46091
2020 More than 20 years in current department or agency 45 33 10 7 5 0 0 78 12 19862
2019 Less than 3 years in current department or agency 52 29 9 6 3 1 1 81 9 46739
2019 3 to 10 years in current department or agency 44 31 11 8 5 0 0 76 13 55747
2019 11 to 20 years in current department or agency 40 33 12 9 6 1 0 73 15 42962
2019 More than 20 years in current department or agency 40 33 12 9 5 0 0 74 14 18264
2018 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 48122
2018 3 to 10 years in current department or agency 40 33 11 9 6 0 0 73 15 53307
2018 11 to 20 years in current department or agency 37 34 12 10 7 0 0 71 16 38830
2018 More than 20 years in current department or agency 37 35 12 9 6 0 0 73 15 16668
2017 Less than 3 years in current department or agency 52 29 8 6 3 1 1 83 9 44559
2017 3 to 10 years in current department or agency 40 34 10 9 6 0 0 74 15 63633
2017 11 to 20 years in current department or agency 37 35 11 9 6 1 0 73 16 42384
2017 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 20151
2014 Less than 3 years in current department or agency 50 30 9 6 3 1 0 81 10 32213
2014 3 to 10 years in current department or agency 39 34 11 9 6 0 0 73 16 80445
2014 11 to 20 years in current department or agency 37 36 11 10 6 1 0 73 16 40966
2014 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 24639

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 23 7 4 3 0 0 86 7 47468
2020 3 to 10 years in current department or agency 55 25 9 6 4 0 0 81 10 61548
2020 11 to 20 years in current department or agency 52 26 10 6 5 0 0 79 11 46183
2020 More than 20 years in current department or agency 53 27 10 5 4 0 1 80 10 19913
2019 Less than 3 years in current department or agency 57 26 8 5 3 0 0 83 9 46934
2019 3 to 10 years in current department or agency 49 29 10 7 5 0 0 78 12 56011
2019 11 to 20 years in current department or agency 46 29 11 7 6 0 0 75 13 43140
2019 More than 20 years in current department or agency 47 29 11 7 5 0 0 77 12 18333
2018 Less than 3 years in current department or agency 55 26 9 5 4 0 0 82 9 48250
2018 3 to 10 years in current department or agency 45 29 12 8 7 0 0 74 15 53470
2018 11 to 20 years in current department or agency 41 30 13 8 7 0 0 71 16 38925
2018 More than 20 years in current department or agency 42 30 13 8 6 0 0 73 14 16693
2017 Less than 3 years in current department or agency 59 25 8 5 3 0 0 84 8 44504
2017 3 to 10 years in current department or agency 47 28 11 7 6 0 0 75 14 63558
2017 11 to 20 years in current department or agency 45 29 12 7 7 0 0 74 14 42315
2017 More than 20 years in current department or agency 46 30 11 7 6 0 0 76 13 20092
2014 Less than 3 years in current department or agency 55 27 8 5 3 1 0 83 9 32207
2014 3 to 10 years in current department or agency 45 30 11 7 6 0 0 75 14 80400
2014 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 14 40949
2014 More than 20 years in current department or agency 45 31 12 6 6 0 0 76 12 24628

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 26 10 4 2 8 0 83 7 47452
2020 3 to 10 years in current department or agency 36 30 14 7 6 7 0 71 14 61537
2020 11 to 20 years in current department or agency 30 31 16 9 8 7 0 65 18 46177
2020 More than 20 years in current department or agency 31 32 16 8 6 7 0 67 16 19910
2019 Less than 3 years in current department or agency 42 31 12 5 3 7 0 78 9 46860
2019 3 to 10 years in current department or agency 28 32 17 10 8 5 0 64 18 55892
2019 11 to 20 years in current department or agency 22 33 18 12 10 5 0 58 23 43049
2019 More than 20 years in current department or agency 23 33 18 11 9 5 0 60 21 18289
2018 Less than 3 years in current department or agency 42 29 12 5 3 8 0 78 9 48480
2018 3 to 10 years in current department or agency 24 32 18 11 9 5 0 60 21 53742
2018 11 to 20 years in current department or agency 21 31 19 12 11 6 0 55 25 39164
2018 More than 20 years in current department or agency 21 31 21 11 10 6 0 56 22 16807
2017 Less than 3 years in current department or agency 42 30 11 5 3 9 1 79 9 44580
2017 3 to 10 years in current department or agency 24 33 17 11 9 6 0 60 22 63682
2017 11 to 20 years in current department or agency 20 32 18 13 11 6 0 56 25 42394
2017 More than 20 years in current department or agency 22 33 18 11 10 6 0 59 22 20165
2014 Less than 3 years in current department or agency 38 30 12 6 4 10 1 76 10 32190
2014 3 to 10 years in current department or agency 23 33 17 11 8 7 0 60 21 80409
2014 11 to 20 years in current department or agency 20 33 19 12 10 7 0 57 23 40953
2014 More than 20 years in current department or agency 21 33 19 11 9 7 0 59 21 24628

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 30 11 6 3 3 0 79 9 47336
2020 3 to 10 years in current department or agency 32 32 16 10 8 2 0 65 18 61397
2020 11 to 20 years in current department or agency 26 33 17 12 10 2 0 60 23 46041
2020 More than 20 years in current department or agency 27 34 17 12 9 1 0 62 21 19861
2019 Less than 3 years in current department or agency 39 32 14 8 4 3 0 73 13 46771
2019 3 to 10 years in current department or agency 24 32 18 13 10 2 0 58 24 55767
2019 11 to 20 years in current department or agency 19 32 19 15 13 2 0 52 29 42975
2019 More than 20 years in current department or agency 20 33 19 15 12 1 0 54 27 18265
2018 Less than 3 years in current department or agency 40 31 14 7 4 4 0 74 12 48355
2018 3 to 10 years in current department or agency 21 31 19 15 13 2 0 53 28 53628
2018 11 to 20 years in current department or agency 17 31 20 16 15 2 0 48 32 39057
2018 More than 20 years in current department or agency 17 32 20 15 14 2 0 50 30 16766
2017 Less than 3 years in current department or agency 40 31 13 7 4 5 0 75 12 44571
2017 3 to 10 years in current department or agency 20 31 18 15 13 2 0 53 28 63648
2017 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 42382
2017 More than 20 years in current department or agency 18 32 19 15 13 2 0 51 29 20162
2014 Less than 3 years in current department or agency 35 31 14 8 5 5 0 70 15 32188
2014 3 to 10 years in current department or agency 19 31 20 15 12 2 0 52 28 80413
2014 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 40952
2014 More than 20 years in current department or agency 16 32 21 16 13 2 0 49 30 24633

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 32 14 8 4 6 0 71 13 47311
2020 3 to 10 years in current department or agency 23 32 19 14 9 4 0 57 23 61390
2020 11 to 20 years in current department or agency 18 32 19 16 11 3 0 52 28 46055
2020 More than 20 years in current department or agency 18 33 20 15 10 3 0 53 26 19835
2019 Less than 3 years in current department or agency 29 31 17 11 6 6 0 64 18 46739
2019 3 to 10 years in current department or agency 17 30 21 17 12 4 0 49 29 55717
2019 11 to 20 years in current department or agency 13 29 22 19 14 4 0 43 34 42917
2019 More than 20 years in current department or agency 13 30 22 17 13 4 0 45 32 18227
2018 Less than 3 years in current department or agency 29 31 17 10 5 8 0 65 17 48320
2018 3 to 10 years in current department or agency 14 28 22 18 14 4 0 44 34 53577
2018 11 to 20 years in current department or agency 11 27 22 20 16 4 0 40 37 39022
2018 More than 20 years in current department or agency 11 28 23 19 15 4 0 41 35 16765
2017 Less than 3 years in current department or agency 29 31 15 10 5 9 1 66 17 44527
2017 3 to 10 years in current department or agency 14 28 21 18 14 5 0 44 34 63608
2017 11 to 20 years in current department or agency 11 28 22 20 16 4 0 40 37 42361
2017 More than 20 years in current department or agency 11 30 22 19 14 4 0 43 34 20144
2014 Less than 3 years in current department or agency 25 30 17 12 7 9 1 61 21 32173
2014 3 to 10 years in current department or agency 13 28 21 19 14 5 0 43 35 80395
2014 11 to 20 years in current department or agency 10 27 22 20 16 4 0 39 38 40938
2014 More than 20 years in current department or agency 10 28 23 19 15 4 0 40 36 24629

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 35 13 11 5 3 0 71 16 47431
2020 3 to 10 years in current department or agency 22 34 17 16 10 2 0 56 27 61501
2020 11 to 20 years in current department or agency 17 35 17 16 12 2 0 53 29 46150
2020 More than 20 years in current department or agency 19 36 17 15 10 2 0 57 26 19888
2019 Less than 3 years in current department or agency 27 33 16 13 8 3 0 62 22 46799
2019 3 to 10 years in current department or agency 16 30 19 19 14 2 0 47 33 55828
2019 11 to 20 years in current department or agency 12 30 20 20 16 2 0 43 37 42984
2019 More than 20 years in current department or agency 13 33 20 19 14 2 0 47 33 18277
2018 Less than 3 years in current department or agency 27 33 16 13 7 4 0 63 21 48419
2018 3 to 10 years in current department or agency 13 29 19 20 17 2 0 43 38 53688
2018 11 to 20 years in current department or agency 10 29 20 21 18 2 0 40 39 39119
2018 More than 20 years in current department or agency 11 31 20 20 16 2 0 44 36 16773
2017 Less than 3 years in current department or agency 29 33 14 12 6 6 0 66 19 44537
2017 3 to 10 years in current department or agency 14 30 18 19 16 3 0 46 36 63603
2017 11 to 20 years in current department or agency 11 31 19 20 17 3 0 43 38 42328
2017 More than 20 years in current department or agency 13 33 19 18 15 3 0 47 33 20111
2014 Less than 3 years in current department or agency 26 33 15 13 8 5 0 62 22 32165
2014 3 to 10 years in current department or agency 13 30 19 20 16 2 0 44 37 80383
2014 11 to 20 years in current department or agency 11 30 19 20 16 2 0 42 38 40927
2014 More than 20 years in current department or agency 12 33 20 19 15 2 0 46 34 24624
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 35 12 8 4 0 0 77 11 47426
2020 3 to 10 years in current department or agency 31 36 14 12 7 0 0 67 19 61528
2020 11 to 20 years in current department or agency 27 36 15 13 9 0 0 63 22 46136
2020 More than 20 years in current department or agency 27 38 15 12 8 0 0 65 20 19888
2019 Less than 3 years in current department or agency 36 36 14 9 5 0 0 72 14 46870
2019 3 to 10 years in current department or agency 25 36 15 13 9 0 0 62 23 55958
2019 11 to 20 years in current department or agency 22 36 16 15 11 0 0 58 26 43102
2019 More than 20 years in current department or agency 23 37 17 13 10 0 0 60 23 18327
2018 Less than 3 years in current department or agency 35 35 15 8 5 1 0 71 14 48369
2018 3 to 10 years in current department or agency 23 34 17 14 12 0 0 57 26 53613
2018 11 to 20 years in current department or agency 20 33 18 15 13 0 0 54 29 39084
2018 More than 20 years in current department or agency 22 34 18 14 12 0 0 56 26 16760
2017 Less than 3 years in current department or agency 35 37 14 9 5 1 0 72 14 44568
2017 3 to 10 years in current department or agency 22 35 16 15 12 0 0 57 27 63630
2017 11 to 20 years in current department or agency 20 35 17 16 13 0 0 55 28 42373
2017 More than 20 years in current department or agency 22 36 17 14 11 0 0 58 25 20147
2014 Less than 3 years in current department or agency 31 37 16 10 6 1 0 68 16 32206
2014 3 to 10 years in current department or agency 20 34 17 16 12 0 0 54 28 80410
2014 11 to 20 years in current department or agency 18 35 17 16 13 0 0 53 29 40953
2014 More than 20 years in current department or agency 20 36 18 15 12 0 0 56 26 24642

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 10 8 3 0 0 80 11 47198
2020 3 to 10 years in current department or agency 34 42 11 10 4 0 0 75 14 61193
2020 11 to 20 years in current department or agency 31 42 12 10 4 0 0 74 14 45868
2020 More than 20 years in current department or agency 34 42 12 9 4 0 0 76 12 19789
2019 Less than 3 years in current department or agency 36 40 11 9 4 0 0 76 13 46715
2019 3 to 10 years in current department or agency 30 42 12 11 5 0 0 72 15 55722
2019 11 to 20 years in current department or agency 27 43 13 12 5 0 0 70 17 42887
2019 More than 20 years in current department or agency 30 43 12 10 5 0 0 73 15 18239
2018 Less than 3 years in current department or agency 35 40 12 9 4 0 0 75 13 48416
2018 3 to 10 years in current department or agency 27 41 14 11 6 0 0 69 17 53673
2018 11 to 20 years in current department or agency 25 42 14 12 6 0 0 68 18 39130
2018 More than 20 years in current department or agency 29 42 14 10 6 0 0 71 16 16775
2017 Less than 3 years in current department or agency 36 41 11 8 3 0 0 77 12 44555
2017 3 to 10 years in current department or agency 27 42 13 11 6 0 0 70 17 63612
2017 11 to 20 years in current department or agency 26 43 13 12 6 0 0 69 18 42352
2017 More than 20 years in current department or agency 30 44 12 10 5 0 0 73 15 20148

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 10 6 3 0 1 81 9 47370
2020 3 to 10 years in current department or agency 44 31 12 7 5 0 0 76 13 61415
2020 11 to 20 years in current department or agency 42 32 12 8 6 0 0 74 14 46058
2020 More than 20 years in current department or agency 41 32 13 7 5 0 0 74 13 19867
2019 Less than 3 years in current department or agency 46 30 11 7 4 1 1 77 11 46883
2019 3 to 10 years in current department or agency 40 32 13 9 6 0 0 72 15 55945
2019 11 to 20 years in current department or agency 37 32 14 9 7 0 0 70 16 43117
2019 More than 20 years in current department or agency 37 33 15 8 6 0 0 71 15 18330
2018 Less than 3 years in current department or agency 45 32 10 7 4 1 1 79 11 48287
2018 3 to 10 years in current department or agency 36 35 13 9 7 0 0 71 16 53475
2018 11 to 20 years in current department or agency 33 36 14 10 7 0 0 69 17 38986
2018 More than 20 years in current department or agency 33 36 14 9 6 0 0 70 16 16707
2017 Less than 3 years in current department or agency 45 33 10 7 4 1 1 79 11 44584
2017 3 to 10 years in current department or agency 36 35 12 9 7 0 0 72 16 63681
2017 11 to 20 years in current department or agency 33 37 13 10 7 0 0 71 17 42404
2017 More than 20 years in current department or agency 33 37 13 9 7 0 0 71 16 20163
2014 Less than 3 years in current department or agency 44 33 11 7 4 1 1 78 11 32217
2014 3 to 10 years in current department or agency 35 36 12 10 6 0 0 71 16 80462
2014 11 to 20 years in current department or agency 33 37 13 9 7 0 0 71 16 40964
2014 More than 20 years in current department or agency 33 38 13 9 6 0 0 71 15 24650

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 38 10 11 3 0 0 75 14 47306
2020 3 to 10 years in current department or agency 32 39 12 12 4 0 1 72 16 61251
2020 11 to 20 years in current department or agency 29 40 13 12 5 0 1 70 17 45939
2020 More than 20 years in current department or agency 31 40 13 10 4 0 1 72 14 19809
2019 Less than 3 years in current department or agency 32 39 11 13 5 0 0 71 18 46756
2019 3 to 10 years in current department or agency 27 40 12 14 7 0 0 67 21 55799
2019 11 to 20 years in current department or agency 25 41 13 14 6 0 0 66 21 42984
2019 More than 20 years in current department or agency 28 41 12 12 6 0 1 70 18 18262
2018 Less than 3 years in current department or agency 30 44 9 12 5 0 1 75 17 48493
2018 3 to 10 years in current department or agency 23 45 10 15 7 0 0 68 22 53734
2018 11 to 20 years in current department or agency 21 45 11 15 7 0 0 67 22 39147
2018 More than 20 years in current department or agency 23 45 11 13 6 0 1 69 20 16806
2017 Less than 3 years in current department or agency 32 39 10 12 6 0 0 72 18 44598
2017 3 to 10 years in current department or agency 24 39 12 15 9 0 0 63 25 63683
2017 11 to 20 years in current department or agency 22 40 12 16 9 0 0 63 25 42376
2017 More than 20 years in current department or agency 26 41 11 13 8 0 1 67 21 20148
2014 Less than 3 years in current department or agency 30 39 11 13 6 0 1 69 20 32200
2014 3 to 10 years in current department or agency 23 39 13 17 9 0 0 62 26 80419
2014 11 to 20 years in current department or agency 22 40 13 16 10 0 0 62 26 40938
2014 More than 20 years in current department or agency 25 40 12 14 9 0 1 65 23 24627

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 22 11 4 3 2 1 82 7 47316
2020 3 to 10 years in current department or agency 50 24 13 6 5 1 1 76 11 61370
2020 11 to 20 years in current department or agency 46 26 14 6 6 1 1 73 12 46000
2020 More than 20 years in current department or agency 44 25 15 5 5 1 3 73 11 19814

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 32 14 8 4 3 0 72 13 47298
2020 3 to 10 years in current department or agency 25 33 18 13 9 1 0 59 23 61362
2020 11 to 20 years in current department or agency 19 33 20 15 12 1 0 52 28 46050
2020 More than 20 years in current department or agency 21 34 20 13 10 2 1 56 24 19816
2019 Less than 3 years in current department or agency 31 33 16 10 6 3 0 66 17 46806
2019 3 to 10 years in current department or agency 20 32 18 15 13 1 0 53 29 55870
2019 11 to 20 years in current department or agency 16 31 19 17 15 1 0 47 33 43073
2019 More than 20 years in current department or agency 17 33 19 15 13 2 0 52 29 18311
2018 Less than 3 years in current department or agency 31 33 15 10 6 4 0 67 16 48366
2018 3 to 10 years in current department or agency 17 31 19 17 15 1 0 49 32 53557
2018 11 to 20 years in current department or agency 14 30 20 18 16 1 0 45 35 39066
2018 More than 20 years in current department or agency 15 33 20 16 13 1 0 49 30 16757
2017 Less than 3 years in current department or agency 34 32 13 9 5 6 1 71 15 44512
2017 3 to 10 years in current department or agency 19 32 17 16 14 2 0 52 31 63580
2017 11 to 20 years in current department or agency 16 33 18 17 14 1 0 50 32 42351
2017 More than 20 years in current department or agency 19 35 18 15 11 2 1 55 27 20138
2014 Less than 3 years in current department or agency 29 31 14 11 7 6 1 65 20 32195
2014 3 to 10 years in current department or agency 18 31 17 17 15 2 0 49 33 80420
2014 11 to 20 years in current department or agency 16 31 18 18 15 2 0 48 33 40951
2014 More than 20 years in current department or agency 17 34 19 15 13 2 1 52 29 24639

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 30 14 11 8 4 2 65 20 47432
2020 3 to 10 years in current department or agency 23 29 15 15 15 1 2 54 31 61524
2020 11 to 20 years in current department or agency 17 27 16 17 19 1 2 46 37 46164
2020 More than 20 years in current department or agency 17 26 18 16 18 1 5 46 35 19901
2019 Less than 3 years in current department or agency 29 30 14 12 10 3 2 62 23 46915
2019 3 to 10 years in current department or agency 20 28 16 16 19 1 1 49 35 56016
2019 11 to 20 years in current department or agency 15 26 16 18 22 1 2 42 41 43177
2019 More than 20 years in current department or agency 15 25 17 15 21 1 4 43 38 18339
2018 Less than 3 years in current department or agency 29 30 15 11 9 4 2 62 22 48362
2018 3 to 10 years in current department or agency 17 27 16 17 21 1 1 45 38 53598
2018 11 to 20 years in current department or agency 13 25 17 19 23 1 2 40 43 39090
2018 More than 20 years in current department or agency 14 25 18 17 22 1 4 41 41 16751
2017 Less than 3 years in current department or agency 29 28 13 11 9 6 4 63 23 44511
2017 3 to 10 years in current department or agency 17 27 15 17 21 2 2 45 40 63610
2017 11 to 20 years in current department or agency 14 25 16 18 23 1 2 41 43 42347
2017 More than 20 years in current department or agency 15 25 16 17 20 2 5 43 40 20143
2014 Less than 3 years in current department or agency 24 26 14 13 13 6 4 56 29 32211
2014 3 to 10 years in current department or agency 14 25 15 19 24 2 2 40 44 80442
2014 11 to 20 years in current department or agency 13 24 16 19 25 2 2 39 45 40964
2014 More than 20 years in current department or agency 14 24 17 17 22 2 4 41 42 24636

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 23 12 5 3 1 3 80 8 47478
2020 3 to 10 years in current department or agency 49 23 14 6 4 1 3 75 11 61564
2020 11 to 20 years in current department or agency 47 23 15 7 5 1 3 73 12 46189
2020 More than 20 years in current department or agency 54 21 11 5 3 1 6 80 8 19920
2019 Less than 3 years in current department or agency 55 23 11 4 2 1 3 82 7 46868
2019 3 to 10 years in current department or agency 49 25 14 5 4 1 3 76 9 55928
2019 11 to 20 years in current department or agency 45 25 15 6 5 1 3 73 11 43086
2019 More than 20 years in current department or agency 51 23 12 5 3 1 5 79 8 18323

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 24 14 6 3 1 2 77 9 47429
2020 3 to 10 years in current department or agency 45 25 16 7 4 1 2 72 12 61475
2020 11 to 20 years in current department or agency 44 25 15 7 5 1 3 72 12 46129
2020 More than 20 years in current department or agency 49 22 13 6 4 1 5 76 10 19876
2019 Less than 3 years in current department or agency 47 24 15 6 4 2 3 74 10 46789
2019 3 to 10 years in current department or agency 41 25 17 8 6 1 2 68 14 55838
2019 11 to 20 years in current department or agency 41 25 17 8 6 2 3 68 14 43011
2019 More than 20 years in current department or agency 46 23 14 6 4 2 6 74 11 18281

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 8 3 1 1 3 3 93 3 47309
2020 3 to 10 years in current department or agency 73 10 5 3 3 3 3 89 6 61326
2020 11 to 20 years in current department or agency 69 11 6 3 4 3 4 86 8 45979
2020 More than 20 years in current department or agency 70 10 6 3 3 3 6 87 7 19822
2019 Less than 3 years in current department or agency 78 8 4 2 2 3 3 92 4 46687
2019 3 to 10 years in current department or agency 71 10 6 3 4 4 3 87 7 55738
2019 11 to 20 years in current department or agency 67 11 7 4 4 4 4 84 9 42923
2019 More than 20 years in current department or agency 66 10 6 3 4 4 6 85 8 18240

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 10 4 1 1 2 6 93 3 47331
2020 3 to 10 years in current department or agency 72 11 5 2 2 2 6 91 4 61360
2020 11 to 20 years in current department or agency 71 11 5 2 2 2 7 89 5 46063
2020 More than 20 years in current department or agency 70 10 5 2 2 2 9 91 4 19843
2019 Less than 3 years in current department or agency 79 7 3 1 1 2 7 94 2 46674
2019 3 to 10 years in current department or agency 75 8 4 2 2 2 8 92 4 55720
2019 11 to 20 years in current department or agency 72 8 4 2 3 2 9 90 5 42950
2019 More than 20 years in current department or agency 70 8 4 2 2 2 11 91 4 18240

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 36 13 8 4 0 0 75 12 47236
2020 3 to 10 years in current department or agency 32 37 13 10 7 0 0 70 17 61227
2020 11 to 20 years in current department or agency 30 38 13 11 8 0 0 68 19 45880
2020 More than 20 years in current department or agency 32 38 13 10 6 0 0 71 17 19767
2019 Less than 3 years in current department or agency 35 36 14 9 5 0 0 72 14 46695
2019 3 to 10 years in current department or agency 28 37 14 12 8 0 0 66 20 55706
2019 11 to 20 years in current department or agency 26 38 14 13 9 0 0 64 22 42911
2019 More than 20 years in current department or agency 29 38 13 11 8 0 0 67 20 18233
2018 Less than 3 years in current department or agency 33 37 15 10 5 1 0 71 15 48262
2018 3 to 10 years in current department or agency 25 38 14 13 10 0 0 63 23 53465
2018 11 to 20 years in current department or agency 24 38 14 13 11 0 0 62 24 38953
2018 More than 20 years in current department or agency 27 38 13 12 10 0 0 65 22 16715
2017 Less than 3 years in current department or agency 34 38 13 9 5 1 1 73 14 44451
2017 3 to 10 years in current department or agency 26 39 13 13 9 0 0 65 22 63428
2017 11 to 20 years in current department or agency 25 40 13 13 9 0 0 65 22 42236
2017 More than 20 years in current department or agency 28 40 12 11 8 0 0 68 20 20095
2014 Less than 3 years in current department or agency 27 40 15 11 7 1 1 67 18 32211
2014 3 to 10 years in current department or agency 20 40 14 15 11 0 0 60 26 80436
2014 11 to 20 years in current department or agency 19 40 13 15 12 0 0 59 27 40961
2014 More than 20 years in current department or agency 22 41 12 14 11 0 0 63 24 24635

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 32 13 7 4 0 0 76 11 47368
2020 3 to 10 years in current department or agency 36 34 15 9 6 0 0 70 15 61394
2020 11 to 20 years in current department or agency 33 34 15 10 7 0 0 68 17 46060
2020 More than 20 years in current department or agency 35 34 15 9 6 0 0 70 15 19858
2019 Less than 3 years in current department or agency 40 33 14 8 5 0 0 73 13 46809
2019 3 to 10 years in current department or agency 32 34 16 10 8 0 0 66 18 55893
2019 11 to 20 years in current department or agency 30 34 16 11 9 0 0 64 20 43032
2019 More than 20 years in current department or agency 32 34 16 10 8 0 0 66 18 18298
2018 Less than 3 years in current department or agency 38 34 15 8 5 0 0 72 13 48149
2018 3 to 10 years in current department or agency 29 34 16 12 9 0 0 63 21 53349
2018 11 to 20 years in current department or agency 27 34 17 11 10 0 0 62 21 38860
2018 More than 20 years in current department or agency 30 34 16 11 9 0 0 64 20 16692
2017 Less than 3 years in current department or agency 39 34 14 8 4 0 1 73 13 44464
2017 3 to 10 years in current department or agency 30 35 15 12 8 0 0 65 20 63465
2017 11 to 20 years in current department or agency 28 35 15 12 9 0 0 64 21 42249
2017 More than 20 years in current department or agency 31 36 15 10 8 0 0 67 19 20097
2014 Less than 3 years in current department or agency 34 35 15 9 6 0 1 70 15 32198
2014 3 to 10 years in current department or agency 26 36 16 13 9 0 0 62 22 80434
2014 11 to 20 years in current department or agency 25 36 16 13 10 0 0 61 23 40955
2014 More than 20 years in current department or agency 27 37 16 12 9 0 0 63 21 24643

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 38 10 6 2 0 0 81 9 47134
2020 3 to 10 years in current department or agency 33 41 13 9 4 0 0 74 13 61026
2020 11 to 20 years in current department or agency 30 40 14 10 5 0 0 70 16 45722
2020 More than 20 years in current department or agency 32 41 14 9 4 0 0 73 14 19706
2019 Less than 3 years in current department or agency 39 39 12 7 3 0 0 79 10 46308
2019 3 to 10 years in current department or agency 29 40 14 10 5 0 0 70 16 55296
2019 11 to 20 years in current department or agency 26 40 15 12 6 0 0 66 19 42468
2019 More than 20 years in current department or agency 29 40 15 11 6 0 0 69 17 18014
2018 Less than 3 years in current department or agency 38 37 13 8 3 0 0 76 11 48281
2018 3 to 10 years in current department or agency 27 37 16 12 8 0 0 64 20 53438
2018 11 to 20 years in current department or agency 25 36 17 13 9 0 0 61 22 38971
2018 More than 20 years in current department or agency 27 36 16 12 8 0 0 64 20 16699
2017 Less than 3 years in current department or agency 41 37 11 7 3 0 0 79 10 44458
2017 3 to 10 years in current department or agency 28 38 15 12 7 0 0 66 19 63468
2017 11 to 20 years in current department or agency 26 38 16 12 8 0 0 64 21 42252
2017 More than 20 years in current department or agency 29 38 15 11 7 0 0 67 18 20097
2014 Less than 3 years in current department or agency 37 38 12 7 4 0 0 76 11 32193
2014 3 to 10 years in current department or agency 26 38 16 12 7 0 0 64 19 80419
2014 11 to 20 years in current department or agency 24 37 17 13 8 0 0 62 21 40949
2014 More than 20 years in current department or agency 26 38 16 12 8 0 0 64 20 24634

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 41 15 7 3 4 0 74 10 47342
2020 3 to 10 years in current department or agency 22 41 18 10 5 3 0 66 15 61413
2020 11 to 20 years in current department or agency 19 41 20 11 6 3 0 62 18 46092
2020 More than 20 years in current department or agency 21 42 19 10 5 3 0 64 16 19867
2019 Less than 3 years in current department or agency 26 40 17 8 3 4 0 70 12 46838
2019 3 to 10 years in current department or agency 18 40 20 12 7 3 0 60 19 55956
2019 11 to 20 years in current department or agency 16 39 21 13 7 3 0 57 21 43131
2019 More than 20 years in current department or agency 17 40 21 12 7 3 0 60 19 18330
2018 Less than 3 years in current department or agency 28 37 19 7 4 5 0 69 12 48416
2018 3 to 10 years in current department or agency 17 35 24 12 9 3 0 54 22 53643
2018 11 to 20 years in current department or agency 15 34 25 13 10 3 0 51 24 39123
2018 More than 20 years in current department or agency 16 36 24 13 9 3 0 53 23 16776
2017 Less than 3 years in current department or agency 29 36 17 7 4 6 1 70 12 44502
2017 3 to 10 years in current department or agency 17 35 22 13 9 4 0 55 23 63616
2017 11 to 20 years in current department or agency 15 35 22 14 10 4 0 52 25 42370
2017 More than 20 years in current department or agency 17 36 22 12 8 4 0 56 22 20141

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 29 9 7 3 0 0 81 10 47346
2020 3 to 10 years in current department or agency 44 31 10 9 5 0 0 76 14 61347
2020 11 to 20 years in current department or agency 40 33 11 10 6 0 0 73 16 45995
2020 More than 20 years in current department or agency 42 33 10 8 5 0 1 76 13 19828
2019 Less than 3 years in current department or agency 52 29 9 6 4 0 0 82 10 46817
2019 3 to 10 years in current department or agency 42 32 10 9 6 0 0 75 15 55851
2019 11 to 20 years in current department or agency 38 34 11 9 7 0 0 73 16 43056
2019 More than 20 years in current department or agency 40 34 11 8 6 0 0 74 14 18288
2018 Less than 3 years in current department or agency 51 31 9 5 3 0 1 82 8 48387
2018 3 to 10 years in current department or agency 39 34 11 9 6 0 0 74 15 53596
2018 11 to 20 years in current department or agency 36 35 12 10 7 0 0 71 17 39067
2018 More than 20 years in current department or agency 37 35 12 9 6 0 1 73 15 16771
2017 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 44532
2017 3 to 10 years in current department or agency 39 34 11 10 7 0 0 73 17 63585
2017 11 to 20 years in current department or agency 35 34 11 10 8 0 0 70 18 42343
2017 More than 20 years in current department or agency 38 35 11 8 7 0 1 73 15 20139
2014 Less than 3 years in current department or agency 45 31 11 7 4 1 1 78 11 32197
2014 3 to 10 years in current department or agency 36 34 13 10 7 0 1 70 17 80408
2014 11 to 20 years in current department or agency 33 35 13 11 8 0 1 68 19 40934
2014 More than 20 years in current department or agency 33 35 13 10 7 0 1 69 17 24623

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 32 14 6 4 0 1 76 10 47269
2020 3 to 10 years in current department or agency 36 33 17 8 5 0 1 69 13 61236
2020 11 to 20 years in current department or agency 31 33 18 9 7 0 1 65 16 45837
2020 More than 20 years in current department or agency 33 32 18 10 6 0 1 65 16 19691
2019 Less than 3 years in current department or agency 45 31 14 5 3 0 1 77 8 46698
2019 3 to 10 years in current department or agency 35 33 18 8 5 0 1 69 13 55683
2019 11 to 20 years in current department or agency 31 33 20 9 6 0 1 65 15 42799
2019 More than 20 years in current department or agency 32 32 20 9 6 0 1 64 16 18141
2018 Less than 3 years in current department or agency 47 30 13 5 3 0 1 78 8 48523
2018 3 to 10 years in current department or agency 35 33 18 8 5 0 1 68 14 53800
2018 11 to 20 years in current department or agency 31 33 19 10 6 0 1 65 16 39212
2018 More than 20 years in current department or agency 31 32 20 10 6 0 1 64 17 16834
2017 Less than 3 years in current department or agency 46 33 12 5 2 0 1 81 7 44611
2017 3 to 10 years in current department or agency 35 36 16 7 4 0 1 72 11 63672
2017 11 to 20 years in current department or agency 32 36 18 8 5 0 2 68 13 42403
2017 More than 20 years in current department or agency 32 35 18 9 5 0 2 68 14 20160
2014 Less than 3 years in current department or agency 44 33 14 5 3 0 1 78 8 32216
2014 3 to 10 years in current department or agency 35 35 17 7 4 0 1 71 12 80444
2014 11 to 20 years in current department or agency 31 35 20 8 5 0 1 66 14 40960
2014 More than 20 years in current department or agency 30 34 20 9 6 0 1 65 16 24646

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 47485
2020 3 to 10 years in current department or agency 41 59 61569
2020 11 to 20 years in current department or agency 41 59 46186
2020 More than 20 years in current department or agency 35 65 19893

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 16 8 3 2 5 12 85 6 47448
2020 3 to 10 years in current department or agency 52 18 9 3 3 4 11 82 7 61532
2020 11 to 20 years in current department or agency 52 18 10 3 3 4 10 82 7 46157
2020 More than 20 years in current department or agency 50 19 10 3 3 4 11 82 6 19882

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 26 39 36 47520
2020 3 to 10 years in current department or agency 24 40 36 61604
2020 11 to 20 years in current department or agency 21 45 34 46219
2020 More than 20 years in current department or agency 28 43 29 19928
2019 Less than 3 years in current department or agency 30 35 35 47000
2019 3 to 10 years in current department or agency 27 37 36 56075
2019 11 to 20 years in current department or agency 22 42 35 43217
2019 More than 20 years in current department or agency 29 42 29 18368
2018 Less than 3 years in current department or agency 29 36 35 48535
2018 3 to 10 years in current department or agency 27 37 36 53792
2018 11 to 20 years in current department or agency 22 43 35 39234
2018 More than 20 years in current department or agency 29 43 28 16816
2017 Less than 3 years in current department or agency 29 37 34 44579
2017 3 to 10 years in current department or agency 26 39 35 63680
2017 11 to 20 years in current department or agency 22 45 33 42377
2017 More than 20 years in current department or agency 29 44 27 20156
2014 Less than 3 years in current department or agency 29 36 35 32210
2014 3 to 10 years in current department or agency 27 37 35 80453
2014 11 to 20 years in current department or agency 20 46 34 40957
2014 More than 20 years in current department or agency 26 47 27 24643

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 3 42 35 4 9 7 12398
2020 3 to 10 years in current department or agency 10 44 34 4 2 6 15226
2020 11 to 20 years in current department or agency 21 41 26 5 1 6 9873
2020 More than 20 years in current department or agency 69 14 8 4 2 3 5572
2019 Less than 3 years in current department or agency 3 36 34 6 15 7 14159
2019 3 to 10 years in current department or agency 9 38 36 7 4 7 15390
2019 11 to 20 years in current department or agency 21 37 29 6 1 6 9886
2019 More than 20 years in current department or agency 67 15 8 4 2 4 5379
2018 Less than 3 years in current department or agency 2 33 31 5 22 6 13884
2018 3 to 10 years in current department or agency 10 37 37 7 3 7 14819
2018 11 to 20 years in current department or agency 22 36 29 6 1 7 8882
2018 More than 20 years in current department or agency 69 14 7 4 2 4 4925
2017 Less than 3 years in current department or agency 2 29 28 5 29 6 12783
2017 3 to 10 years in current department or agency 10 35 38 8 3 7 16880
2017 11 to 20 years in current department or agency 22 35 29 7 1 7 9343
2017 More than 20 years in current department or agency 70 12 7 4 2 4 5846
2014 Less than 3 years in current department or agency 5 30 33 11 9999 22 9510
2014 3 to 10 years in current department or agency 8 36 38 10 9999 8 22687
2014 11 to 20 years in current department or agency 23 36 23 10 9999 8 8344
2014 More than 20 years in current department or agency 68 14 6 6 9999 5 6435
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 34 7 4 2 0 0 87 6 47236
2020 3 to 10 years in current department or agency 47 37 9 4 2 0 0 84 7 61260
2020 11 to 20 years in current department or agency 44 38 9 5 3 0 0 83 8 45906
2020 More than 20 years in current department or agency 47 37 9 4 2 0 0 84 7 19794
2019 Less than 3 years in current department or agency 49 36 8 4 2 0 0 85 6 46700
2019 3 to 10 years in current department or agency 42 39 10 6 3 0 0 81 9 55723
2019 11 to 20 years in current department or agency 39 40 11 6 4 0 0 79 10 42944
2019 More than 20 years in current department or agency 43 39 11 5 3 0 0 81 8 18234
2018 Less than 3 years in current department or agency 49 39 7 3 1 0 0 88 5 48445
2018 3 to 10 years in current department or agency 42 40 10 5 3 0 0 82 8 53653
2018 11 to 20 years in current department or agency 40 41 10 5 3 0 0 81 9 39127
2018 More than 20 years in current department or agency 43 40 10 5 3 0 0 83 8 16778
2017 Less than 3 years in current department or agency 48 37 8 4 2 0 0 86 7 44526
2017 3 to 10 years in current department or agency 38 41 11 6 4 0 0 79 11 63592
2017 11 to 20 years in current department or agency 37 40 11 6 4 0 0 78 11 42329
2017 More than 20 years in current department or agency 40 41 10 5 4 0 0 81 9 20130
2014 Less than 3 years in current department or agency 44 38 10 4 2 1 0 83 7 32196
2014 3 to 10 years in current department or agency 36 41 12 7 4 1 0 77 11 80415
2014 11 to 20 years in current department or agency 36 41 12 6 4 1 0 77 10 40949
2014 More than 20 years in current department or agency 39 40 11 5 3 1 0 80 9 24634

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 41 12 6 2 1 0 80 8 47402
2020 3 to 10 years in current department or agency 28 43 16 8 4 1 0 72 12 61475
2020 11 to 20 years in current department or agency 24 43 18 9 4 1 0 68 14 46123
2020 More than 20 years in current department or agency 26 44 17 8 4 1 0 70 12 19880
2019 Less than 3 years in current department or agency 33 42 14 7 2 1 0 76 9 46879
2019 3 to 10 years in current department or agency 24 42 18 10 5 1 0 67 15 55952
2019 11 to 20 years in current department or agency 21 42 19 11 5 1 0 64 17 43130
2019 More than 20 years in current department or agency 22 43 19 10 5 1 0 66 15 18343
2018 Less than 3 years in current department or agency 33 42 14 7 2 1 0 77 9 48367
2018 3 to 10 years in current department or agency 21 42 19 12 6 1 0 63 17 53566
2018 11 to 20 years in current department or agency 19 42 20 12 6 1 0 61 19 39063
2018 More than 20 years in current department or agency 20 42 20 11 6 1 0 63 17 16750
2017 Less than 3 years in current department or agency 36 40 12 7 2 2 0 78 9 44525
2017 3 to 10 years in current department or agency 22 41 18 11 6 1 0 64 18 63569
2017 11 to 20 years in current department or agency 20 41 19 12 7 1 0 61 19 42344
2017 More than 20 years in current department or agency 21 42 19 11 6 1 0 64 17 20141
2014 Less than 3 years in current department or agency 34 40 14 7 3 2 0 76 10 32216
2014 3 to 10 years in current department or agency 23 40 19 11 6 1 0 64 17 80458
2014 11 to 20 years in current department or agency 20 40 19 12 7 1 0 62 19 40970
2014 More than 20 years in current department or agency 21 41 19 11 7 2 0 63 17 24636

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 20 34 24 12 1 1 37 28 47407
2020 3 to 10 years in current department or agency 11 25 36 19 8 0 1 27 37 61462
2020 11 to 20 years in current department or agency 12 27 37 17 6 0 1 23 39 46140
2020 More than 20 years in current department or agency 11 27 38 17 5 0 1 23 39 19887
2019 Less than 3 years in current department or agency 8 21 34 23 12 1 1 36 30 46808
2019 3 to 10 years in current department or agency 11 26 36 18 7 0 1 26 38 55921
2019 11 to 20 years in current department or agency 12 28 37 16 5 0 1 21 41 43136
2019 More than 20 years in current department or agency 12 29 38 15 5 0 1 20 42 18333
2018 Less than 3 years in current department or agency 7 19 33 24 13 2 2 38 28 48372
2018 3 to 10 years in current department or agency 12 27 36 17 6 0 1 24 39 53633
2018 11 to 20 years in current department or agency 13 29 37 15 5 0 1 20 43 39080
2018 More than 20 years in current department or agency 13 30 37 14 5 0 1 19 43 16767
2017 Less than 3 years in current department or agency 7 17 33 22 15 2 5 39 25 44417
2017 3 to 10 years in current department or agency 12 25 36 16 7 1 3 24 39 63399
2017 11 to 20 years in current department or agency 13 28 37 14 5 1 2 20 42 42208
2017 More than 20 years in current department or agency 12 28 37 14 6 0 2 20 42 20042
2014 Less than 3 years in current department or agency 8 20 34 21 12 2 3 35 29 32145
2014 3 to 10 years in current department or agency 12 28 36 16 6 1 2 23 41 80303
2014 11 to 20 years in current department or agency 13 31 36 13 5 1 2 18 45 40876
2014 More than 20 years in current department or agency 12 32 37 13 4 0 1 17 46 24588

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 22 32 25 3 2 60 17 47247
2020 3 to 10 years in current department or agency 9 16 27 29 16 1 1 47 25 61245
2020 11 to 20 years in current department or agency 10 18 29 28 13 1 1 42 28 45950
2020 More than 20 years in current department or agency 9 18 30 28 13 2 1 42 27 19795
2019 Less than 3 years in current department or agency 8 15 25 27 21 3 2 50 24 46682
2019 3 to 10 years in current department or agency 12 20 29 24 13 1 1 38 33 55740
2019 11 to 20 years in current department or agency 13 22 31 22 10 1 1 33 36 43010
2019 More than 20 years in current department or agency 12 22 32 22 10 1 1 32 35 18273
2018 Less than 3 years in current department or agency 7 14 24 27 22 4 3 52 23 48201
2018 3 to 10 years in current department or agency 14 21 29 22 11 1 1 34 36 53437
2018 11 to 20 years in current department or agency 14 24 31 20 8 1 1 30 39 38940
2018 More than 20 years in current department or agency 14 24 32 20 8 1 1 29 38 16709
2017 Less than 3 years in current department or agency 7 13 23 24 24 5 6 53 21 44305
2017 3 to 10 years in current department or agency 13 21 29 20 12 2 3 34 36 63237
2017 11 to 20 years in current department or agency 14 22 31 19 9 2 3 30 38 42091
2017 More than 20 years in current department or agency 12 23 32 19 10 2 3 30 36 19998
2014 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 32111
2014 3 to 10 years in current department or agency 14 22 30 20 10 2 2 31 38 80257
2014 11 to 20 years in current department or agency 15 25 31 18 8 2 2 27 41 40834
2014 More than 20 years in current department or agency 14 26 32 17 7 2 2 25 42 24567

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 17 29 24 16 3 3 42 27 47273
2020 3 to 10 years in current department or agency 14 22 31 20 10 1 2 31 37 61322
2020 11 to 20 years in current department or agency 16 25 33 17 7 1 2 24 42 45990
2020 More than 20 years in current department or agency 16 25 33 16 7 1 2 23 43 19838
2019 Less than 3 years in current department or agency 12 19 29 21 14 2 3 37 33 46710
2019 3 to 10 years in current department or agency 17 24 30 17 9 1 2 27 42 55815
2019 11 to 20 years in current department or agency 19 27 30 15 6 1 2 21 48 43053
2019 More than 20 years in current department or agency 19 28 30 14 6 1 2 20 49 18285
2018 Less than 3 years in current department or agency 11 19 28 21 15 3 3 38 32 48222
2018 3 to 10 years in current department or agency 18 25 30 16 7 1 2 24 45 53445
2018 11 to 20 years in current department or agency 21 28 29 13 5 1 2 19 50 38980
2018 More than 20 years in current department or agency 21 28 30 13 5 1 2 18 51 16708
2017 Less than 3 years in current department or agency 11 17 27 19 16 4 6 39 31 44350
2017 3 to 10 years in current department or agency 18 24 29 15 8 2 4 25 45 63332
2017 11 to 20 years in current department or agency 21 27 29 13 6 1 3 20 50 42185
2017 More than 20 years in current department or agency 20 27 29 13 6 1 4 20 49 20038
2014 Less than 3 years in current department or agency 13 20 27 18 13 4 5 35 36 32105
2014 3 to 10 years in current department or agency 21 26 28 14 7 1 3 22 49 80261
2014 11 to 20 years in current department or agency 23 28 27 13 5 1 3 19 53 40852
2014 More than 20 years in current department or agency 24 28 27 12 5 1 3 18 54 24571

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 10 25 32 24 1 2 58 16 47186
2020 3 to 10 years in current department or agency 7 14 31 30 15 0 2 46 22 61154
2020 11 to 20 years in current department or agency 9 17 35 27 9 0 2 37 26 45905
2020 More than 20 years in current department or agency 8 18 37 26 9 1 2 36 27 19782
2019 Less than 3 years in current department or agency 5 11 26 31 23 1 2 55 17 46607
2019 3 to 10 years in current department or agency 8 15 32 29 13 1 2 43 24 55652
2019 11 to 20 years in current department or agency 9 19 36 25 9 1 2 35 28 42900
2019 More than 20 years in current department or agency 9 19 38 23 8 0 2 32 29 18220
2018 Less than 3 years in current department or agency 5 10 25 31 24 2 3 58 16 48115
2018 3 to 10 years in current department or agency 9 16 33 27 11 1 2 40 26 53342
2018 11 to 20 years in current department or agency 10 20 36 24 8 1 2 32 31 38853
2018 More than 20 years in current department or agency 10 21 38 22 7 1 2 30 32 16671
2017 Less than 3 years in current department or agency 5 9 23 28 26 2 6 59 16 44183
2017 3 to 10 years in current department or agency 9 16 32 26 12 1 4 40 26 63089
2017 11 to 20 years in current department or agency 10 19 35 23 9 1 3 33 30 42005
2017 More than 20 years in current department or agency 10 20 36 22 8 1 3 31 31 19961
2014 Less than 3 years in current department or agency 6 11 26 29 22 2 5 55 18 32034
2014 3 to 10 years in current department or agency 9 17 33 26 11 1 3 39 27 80073
2014 11 to 20 years in current department or agency 11 20 36 23 7 1 3 31 32 40764
2014 More than 20 years in current department or agency 11 22 36 21 7 1 2 29 34 24482

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 13 24 27 23 2 3 53 22 47275
2020 3 to 10 years in current department or agency 13 20 28 23 13 1 2 37 34 61330
2020 11 to 20 years in current department or agency 16 24 31 19 8 1 1 28 41 46058
2020 More than 20 years in current department or agency 15 25 32 19 8 1 2 27 40 19839
2019 Less than 3 years in current department or agency 9 15 25 25 21 2 3 49 25 46728
2019 3 to 10 years in current department or agency 16 22 29 20 11 1 2 31 39 55827
2019 11 to 20 years in current department or agency 20 26 30 16 7 1 1 23 47 43047
2019 More than 20 years in current department or agency 19 26 31 15 7 0 2 22 46 18314
2018 Less than 3 years in current department or agency 9 15 24 25 20 3 4 49 25 48248
2018 3 to 10 years in current department or agency 19 25 28 17 8 1 2 26 45 53539
2018 11 to 20 years in current department or agency 23 28 28 13 5 1 2 19 52 39029
2018 More than 20 years in current department or agency 22 29 30 12 5 1 2 18 52 16741
2017 Less than 3 years in current department or agency 8 13 23 22 23 4 7 51 24 44301
2017 3 to 10 years in current department or agency 19 23 28 16 9 1 4 27 44 63349
2017 11 to 20 years in current department or agency 21 27 28 14 6 1 3 21 50 42154
2017 More than 20 years in current department or agency 21 27 29 13 6 1 3 21 49 20042
2014 Less than 3 years in current department or agency 11 16 25 20 18 3 6 43 30 32106
2014 3 to 10 years in current department or agency 21 25 28 15 8 1 3 24 48 80268
2014 11 to 20 years in current department or agency 24 29 27 12 5 1 2 18 54 40861
2014 More than 20 years in current department or agency 25 30 27 11 5 1 2 16 56 24568

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 12 21 27 26 5 3 58 19 47160
2020 3 to 10 years in current department or agency 9 16 26 27 18 2 2 47 26 61147
2020 11 to 20 years in current department or agency 9 17 28 28 14 2 2 44 27 45866
2020 More than 20 years in current department or agency 9 17 29 28 13 2 3 43 27 19775
2019 Less than 3 years in current department or agency 10 16 24 23 21 4 3 47 27 46640
2019 3 to 10 years in current department or agency 13 20 27 23 13 1 2 37 34 55684
2019 11 to 20 years in current department or agency 14 21 29 22 10 1 2 34 35 42918
2019 More than 20 years in current department or agency 13 22 29 22 10 1 2 33 36 18252
2018 Less than 3 years in current department or agency 10 16 23 22 20 6 4 47 28 48126
2018 3 to 10 years in current department or agency 15 21 28 22 11 1 2 35 37 53365
2018 11 to 20 years in current department or agency 15 22 29 22 10 1 2 32 38 38870
2018 More than 20 years in current department or agency 14 22 30 22 9 1 2 32 38 16670
2017 Less than 3 years in current department or agency 8 14 21 20 22 7 7 49 26 44343
2017 3 to 10 years in current department or agency 13 19 27 21 13 2 5 36 35 63336
2017 11 to 20 years in current department or agency 13 20 28 22 11 2 4 35 35 42164
2017 More than 20 years in current department or agency 13 21 29 22 10 1 4 34 36 20040
2014 Less than 3 years in current department or agency 9 14 22 22 19 7 7 48 26 32095
2014 3 to 10 years in current department or agency 11 18 27 24 14 2 4 40 31 80212
2014 11 to 20 years in current department or agency 11 19 29 24 11 2 4 37 32 40845
2014 More than 20 years in current department or agency 12 20 29 23 10 1 4 36 34 24550

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 16 29 24 17 3 2 43 26 47245
2020 3 to 10 years in current department or agency 13 21 33 20 10 1 1 31 35 61290
2020 11 to 20 years in current department or agency 15 24 34 17 7 1 2 25 40 45918
2020 More than 20 years in current department or agency 15 25 34 16 7 1 2 24 41 19810
2019 Less than 3 years in current department or agency 11 18 30 20 15 3 2 37 31 46723
2019 3 to 10 years in current department or agency 16 24 32 17 9 1 2 27 40 55769
2019 11 to 20 years in current department or agency 18 26 33 15 6 1 2 21 45 43014
2019 More than 20 years in current department or agency 18 27 33 13 6 1 2 20 46 18275
2018 Less than 3 years in current department or agency 11 18 29 20 15 4 3 38 31 48323
2018 3 to 10 years in current department or agency 18 25 32 15 7 1 2 23 44 53581
2018 11 to 20 years in current department or agency 20 27 32 13 5 1 2 18 48 39066
2018 More than 20 years in current department or agency 20 28 32 12 5 2 2 17 50 16741
2017 Less than 3 years in current department or agency 10 16 29 18 16 5 6 38 29 44378
2017 3 to 10 years in current department or agency 17 23 32 15 8 2 4 24 43 63349
2017 11 to 20 years in current department or agency 19 26 32 12 6 2 3 19 47 42190
2017 More than 20 years in current department or agency 19 27 32 12 6 2 3 18 48 20029
2014 Less than 3 years in current department or agency 12 18 29 18 14 4 5 35 33 32130
2014 3 to 10 years in current department or agency 18 24 31 14 7 2 3 23 44 80266
2014 11 to 20 years in current department or agency 21 26 31 13 5 2 3 19 49 40861
2014 More than 20 years in current department or agency 21 27 31 11 5 2 3 17 50 24553

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 15 34 27 16 1 1 44 21 47372
2020 3 to 10 years in current department or agency 8 18 36 25 11 0 1 37 26 61434
2020 11 to 20 years in current department or agency 8 19 38 25 9 0 1 34 28 46097
2020 More than 20 years in current department or agency 7 18 39 26 10 0 1 36 25 19872
2019 Less than 3 years in current department or agency 8 17 32 25 16 1 2 42 26 46803
2019 3 to 10 years in current department or agency 11 20 34 23 11 1 1 34 32 55887
2019 11 to 20 years in current department or agency 12 21 35 22 9 1 1 31 34 43091
2019 More than 20 years in current department or agency 10 20 36 23 9 1 1 33 31 18313

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 38 16 11 4 3 0 69 15 47211
2020 3 to 10 years in current department or agency 18 37 20 16 8 1 0 55 24 61170
2020 11 to 20 years in current department or agency 14 36 21 19 9 1 0 51 28 45840
2020 More than 20 years in current department or agency 15 38 21 17 7 1 0 54 25 19786
2019 Less than 3 years in current department or agency 22 35 19 14 6 4 0 59 21 46713
2019 3 to 10 years in current department or agency 12 32 22 20 11 2 0 45 32 55731
2019 11 to 20 years in current department or agency 9 31 23 23 13 1 0 41 36 42935
2019 More than 20 years in current department or agency 10 33 23 21 11 1 0 44 33 18274

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 25 7 6 3 1 0 83 10 47317
2020 3 to 10 years in current department or agency 46 29 9 9 6 1 0 76 15 61376
2020 11 to 20 years in current department or agency 42 30 10 9 7 1 0 74 17 46013
2020 More than 20 years in current department or agency 45 31 9 9 6 1 0 76 15 19848
2019 Less than 3 years in current department or agency 52 27 8 8 4 1 0 80 12 46805
2019 3 to 10 years in current department or agency 42 30 10 10 7 1 0 72 18 55837
2019 11 to 20 years in current department or agency 39 31 10 11 8 1 0 71 19 43038
2019 More than 20 years in current department or agency 42 31 10 9 7 1 0 73 16 18292
2018 Less than 3 years in current department or agency 49 29 8 8 4 1 0 79 12 48318
2018 3 to 10 years in current department or agency 36 32 11 12 9 1 0 68 21 53480
2018 11 to 20 years in current department or agency 34 33 11 11 10 1 0 68 21 38970
2018 More than 20 years in current department or agency 37 33 10 10 8 1 0 71 19 16720
2017 Less than 3 years in current department or agency 52 27 8 7 4 1 0 81 11 44564
2017 3 to 10 years in current department or agency 38 31 10 11 9 1 0 70 20 63641
2017 11 to 20 years in current department or agency 37 32 10 11 9 1 0 69 20 42372
2017 More than 20 years in current department or agency 39 33 10 9 8 1 0 73 17 20136
2014 Less than 3 years in current department or agency 50 28 8 8 5 1 0 79 13 32208
2014 3 to 10 years in current department or agency 39 30 10 11 8 1 0 70 20 80449
2014 11 to 20 years in current department or agency 39 31 10 10 8 1 0 71 18 40953
2014 More than 20 years in current department or agency 42 32 9 9 7 1 0 75 16 24632

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 26 5 4 2 0 0 89 6 47166
2020 3 to 10 years in current department or agency 51 32 7 6 3 0 0 84 9 61228
2020 11 to 20 years in current department or agency 47 34 8 7 3 0 0 82 10 45917
2020 More than 20 years in current department or agency 50 34 7 6 3 0 0 84 9 19801
2019 Less than 3 years in current department or agency 55 30 6 6 2 0 0 86 8 46805
2019 3 to 10 years in current department or agency 45 35 8 8 4 0 0 80 12 55807
2019 11 to 20 years in current department or agency 42 36 9 9 4 0 0 78 13 43021
2019 More than 20 years in current department or agency 45 35 8 7 4 0 0 80 11 18293
2018 Less than 3 years in current department or agency 55 31 6 5 2 0 0 87 7 48317
2018 3 to 10 years in current department or agency 40 38 9 8 4 0 0 78 12 53488
2018 11 to 20 years in current department or agency 38 39 10 8 5 0 0 77 13 38959
2018 More than 20 years in current department or agency 40 39 9 7 4 0 0 79 12 16733
2017 Less than 3 years in current department or agency 54 32 6 5 2 0 0 86 8 44527
2017 3 to 10 years in current department or agency 38 40 9 8 5 0 0 78 13 63561
2017 11 to 20 years in current department or agency 35 41 10 9 5 0 0 76 14 42309
2017 More than 20 years in current department or agency 38 41 9 7 4 0 0 79 12 20094
2014 Less than 3 years in current department or agency 50 35 7 6 2 0 0 85 8 32194
2014 3 to 10 years in current department or agency 37 41 10 8 4 0 0 78 12 80413
2014 11 to 20 years in current department or agency 36 42 10 8 4 0 0 79 12 40949
2014 More than 20 years in current department or agency 38 43 9 7 3 0 0 81 10 24628

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 32 10 3 2 1 0 85 5 47093
2020 3 to 10 years in current department or agency 43 36 12 5 3 1 0 80 8 61038
2020 11 to 20 years in current department or agency 40 38 12 6 3 1 0 79 9 45736
2020 More than 20 years in current department or agency 41 38 12 5 3 1 0 80 8 19724
2019 Less than 3 years in current department or agency 48 34 11 4 2 1 0 83 6 46852
2019 3 to 10 years in current department or agency 39 37 13 6 3 1 0 78 9 55916
2019 11 to 20 years in current department or agency 36 39 13 6 4 1 0 76 10 43075
2019 More than 20 years in current department or agency 38 39 13 6 3 1 0 77 10 18313
2018 Less than 3 years in current department or agency 45 36 11 4 2 2 1 82 6 48392
2018 3 to 10 years in current department or agency 34 40 14 6 4 1 0 76 10 53582
2018 11 to 20 years in current department or agency 32 42 14 6 4 1 0 75 11 39038
2018 More than 20 years in current department or agency 33 42 14 6 4 1 0 76 10 16732

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 35 9 5 2 2 0 84 7 47226
2020 3 to 10 years in current department or agency 35 39 13 7 4 2 0 75 11 61161
2020 11 to 20 years in current department or agency 29 40 16 9 5 2 0 70 14 45932
2020 More than 20 years in current department or agency 32 40 14 7 4 2 0 74 12 19793
2019 Less than 3 years in current department or agency 45 36 10 5 2 2 0 82 7 46691
2019 3 to 10 years in current department or agency 32 39 15 8 4 2 0 73 12 55717
2019 11 to 20 years in current department or agency 27 40 16 9 6 2 0 69 15 42909
2019 More than 20 years in current department or agency 29 41 16 8 5 2 0 71 12 18269
2018 Less than 3 years in current department or agency 52 34 8 3 1 2 0 87 5 48275
2018 3 to 10 years in current department or agency 35 39 14 6 4 1 0 76 10 53496
2018 11 to 20 years in current department or agency 31 40 15 7 4 1 0 73 12 39054
2018 More than 20 years in current department or agency 34 41 14 6 3 2 0 76 9 16740
2017 Less than 3 years in current department or agency 51 35 7 3 1 2 0 88 5 44543
2017 3 to 10 years in current department or agency 34 41 13 6 4 2 0 76 10 63572
2017 11 to 20 years in current department or agency 30 42 15 7 4 2 0 74 11 42346
2017 More than 20 years in current department or agency 32 42 14 6 3 2 0 76 9 20117
2014 Less than 3 years in current department or agency 51 32 9 4 2 3 0 85 6 32206
2014 3 to 10 years in current department or agency 37 38 13 6 3 2 0 77 10 80446
2014 11 to 20 years in current department or agency 34 39 14 7 4 2 0 75 11 40965
2014 More than 20 years in current department or agency 34 40 14 5 3 3 0 77 9 24639

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 31 11 4 2 4 0 83 6 47298
2020 3 to 10 years in current department or agency 39 35 14 5 3 3 1 77 8 61350
2020 11 to 20 years in current department or agency 35 37 16 6 4 3 0 74 9 46024
2020 More than 20 years in current department or agency 38 37 14 4 3 3 0 78 7 19831
2019 Less than 3 years in current department or agency 50 31 11 3 2 3 0 83 5 46737
2019 3 to 10 years in current department or agency 39 35 15 5 3 3 0 77 8 55759
2019 11 to 20 years in current department or agency 35 37 16 5 4 3 0 75 9 42993
2019 More than 20 years in current department or agency 38 37 14 4 3 3 1 78 7 18236
2018 Less than 3 years in current department or agency 50 31 10 3 1 4 0 85 4 48261
2018 3 to 10 years in current department or agency 37 37 15 4 3 3 0 76 8 53499
2018 11 to 20 years in current department or agency 35 38 16 5 4 3 0 75 9 39074
2018 More than 20 years in current department or agency 37 39 15 4 3 2 0 78 7 16749
2017 Less than 3 years in current department or agency 48 31 10 3 2 5 1 84 5 44508
2017 3 to 10 years in current department or agency 34 36 16 5 4 4 1 74 9 63577
2017 11 to 20 years in current department or agency 32 38 17 5 4 4 1 73 9 42325
2017 More than 20 years in current department or agency 34 38 16 4 3 3 1 75 8 20106
2014 Less than 3 years in current department or agency 51 29 10 3 2 5 1 85 4 32196
2014 3 to 10 years in current department or agency 39 35 14 4 3 4 1 78 7 80413
2014 11 to 20 years in current department or agency 37 37 15 4 3 4 1 77 8 40955
2014 More than 20 years in current department or agency 36 38 15 4 3 4 1 78 7 24618

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 26 5 2 1 0 0 91 4 47307
2020 3 to 10 years in current department or agency 50 33 9 5 3 0 0 84 8 61361
2020 11 to 20 years in current department or agency 43 36 10 6 4 0 0 79 11 46047
2020 More than 20 years in current department or agency 45 35 10 6 4 0 0 81 10 19837
2019 Less than 3 years in current department or agency 59 30 6 3 2 0 0 89 4 46825
2019 3 to 10 years in current department or agency 44 36 10 6 4 0 0 80 10 55917
2019 11 to 20 years in current department or agency 37 38 12 7 5 0 0 75 13 43100
2019 More than 20 years in current department or agency 39 37 11 7 5 0 0 77 12 18324
2018 Less than 3 years in current department or agency 60 30 6 2 1 0 0 91 4 48202
2018 3 to 10 years in current department or agency 40 38 11 6 4 0 0 79 10 53472
2018 11 to 20 years in current department or agency 35 39 13 7 6 0 0 74 13 39009
2018 More than 20 years in current department or agency 36 39 12 7 5 0 0 75 12 16750
2017 Less than 3 years in current department or agency 61 30 5 3 1 0 0 91 4 44559
2017 3 to 10 years in current department or agency 39 39 11 7 5 0 0 78 11 63593
2017 11 to 20 years in current department or agency 33 41 12 8 6 0 0 75 13 42366
2017 More than 20 years in current department or agency 36 40 11 7 5 0 0 76 13 20151
2014 Less than 3 years in current department or agency 59 29 6 3 2 0 0 89 5 32187
2014 3 to 10 years in current department or agency 41 38 11 6 4 0 0 79 10 80406
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 75 12 40934
2014 More than 20 years in current department or agency 36 40 12 7 5 0 0 76 12 24619

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 22 10 4 3 6 3 81 8 47389
2020 3 to 10 years in current department or agency 47 24 12 5 4 5 3 78 10 61473
2020 11 to 20 years in current department or agency 45 26 12 5 5 5 3 77 10 46066
2020 More than 20 years in current department or agency 48 26 12 4 4 4 3 79 8 19876

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 14 4 2 7 1 78 7 47400
2020 3 to 10 years in current department or agency 36 33 17 6 3 5 1 73 9 61476
2020 11 to 20 years in current department or agency 33 35 18 5 3 5 1 72 9 46131
2020 More than 20 years in current department or agency 38 36 15 4 2 4 1 78 6 19884

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 9 4 3 4 2 83 8 47275
2020 3 to 10 years in current department or agency 43 31 11 6 4 3 2 77 11 61326
2020 11 to 20 years in current department or agency 39 33 12 6 5 3 2 76 12 45989
2020 More than 20 years in current department or agency 42 32 11 5 4 3 2 78 10 19829

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 8 26 13 29 17 3 15 53 789
2020 3 to 10 years in current department or agency 2 6 20 17 42 12 1 9 68 1271
2020 11 to 20 years in current department or agency 2 5 19 21 44 9 1 8 71 962
2020 More than 20 years in current department or agency 2 6 18 19 45 9 2 8 72 265

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 28 16 6 4 8 5 71 11 47382
2020 3 to 10 years in current department or agency 26 31 18 9 7 5 4 62 17 61468
2020 11 to 20 years in current department or agency 23 32 19 10 8 4 3 60 20 46068
2020 More than 20 years in current department or agency 25 34 18 10 7 4 3 63 18 19881
2019 Less than 3 years in current department or agency 34 28 15 8 5 6 4 69 14 46836
2019 3 to 10 years in current department or agency 26 30 17 11 9 4 3 60 21 55882
2019 11 to 20 years in current department or agency 23 32 17 12 10 4 2 59 23 43073
2019 More than 20 years in current department or agency 26 33 17 10 8 3 2 62 20 18310
2018 Less than 3 years in current department or agency 28 30 17 7 5 8 5 67 14 48386
2018 3 to 10 years in current department or agency 19 33 19 12 10 4 2 55 24 53595
2018 11 to 20 years in current department or agency 18 34 20 13 11 4 2 54 25 39047
2018 More than 20 years in current department or agency 20 36 19 11 9 3 2 58 22 16759
2017 Less than 3 years in current department or agency 33 28 13 7 5 8 6 71 14 44579
2017 3 to 10 years in current department or agency 24 31 16 12 10 4 3 59 24 63636
2017 11 to 20 years in current department or agency 21 33 17 12 11 4 3 58 24 42367
2017 More than 20 years in current department or agency 24 35 16 11 9 3 3 62 21 20144
2014 Less than 3 years in current department or agency 36 28 13 7 5 7 5 72 13 32214
2014 3 to 10 years in current department or agency 27 31 16 11 9 3 3 62 22 80461
2014 11 to 20 years in current department or agency 26 33 16 11 9 3 2 62 21 40955
2014 More than 20 years in current department or agency 28 35 15 9 7 2 2 66 18 24638

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 12 8 4 3 1 76 12 47374
2020 3 to 10 years in current department or agency 33 36 14 9 5 2 1 71 14 61415
2020 11 to 20 years in current department or agency 31 39 14 9 5 2 1 71 15 46057
2020 More than 20 years in current department or agency 34 38 13 8 5 2 1 74 13 19853
2019 Less than 3 years in current department or agency 36 34 13 9 4 3 1 73 13 46820
2019 3 to 10 years in current department or agency 30 37 15 10 6 2 1 69 16 55893
2019 11 to 20 years in current department or agency 28 39 15 10 6 2 1 68 17 43081
2019 More than 20 years in current department or agency 30 39 14 9 5 2 1 70 15 18319
2018 Less than 3 years in current department or agency 37 35 12 8 4 3 1 75 13 48371
2018 3 to 10 years in current department or agency 29 38 14 10 6 2 1 69 16 53594
2018 11 to 20 years in current department or agency 28 40 14 10 6 1 1 69 16 39077
2018 More than 20 years in current department or agency 30 40 14 8 6 1 1 71 14 16755
2017 Less than 3 years in current department or agency 41 33 10 8 4 4 1 78 12 44465
2017 3 to 10 years in current department or agency 33 38 12 8 5 2 1 73 14 63528
2017 11 to 20 years in current department or agency 32 39 13 9 6 2 1 72 15 42293
2017 More than 20 years in current department or agency 34 39 12 7 5 2 1 75 12 20113
2014 Less than 3 years in current department or agency 42 33 10 7 4 4 1 79 11 32201
2014 3 to 10 years in current department or agency 36 38 11 8 4 2 1 76 12 80441
2014 11 to 20 years in current department or agency 34 39 11 8 5 2 1 76 13 40957
2014 More than 20 years in current department or agency 36 39 11 6 4 2 1 78 11 24633

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 14 4 2 2 0 80 6 47264
2020 3 to 10 years in current department or agency 34 37 17 7 4 1 0 72 11 61282
2020 11 to 20 years in current department or agency 30 38 18 8 5 1 0 69 13 45988
2020 More than 20 years in current department or agency 34 38 16 7 4 1 0 73 11 19825
2019 Less than 3 years in current department or agency 38 36 16 6 3 2 0 75 8 46736
2019 3 to 10 years in current department or agency 28 37 20 8 5 1 0 66 14 55821
2019 11 to 20 years in current department or agency 25 38 20 9 7 1 0 64 16 42990
2019 More than 20 years in current department or agency 28 38 18 9 6 1 0 66 15 18293
2018 Less than 3 years in current department or agency 39 36 15 5 2 2 0 77 7 48242
2018 3 to 10 years in current department or agency 27 38 19 9 6 1 0 65 15 53449
2018 11 to 20 years in current department or agency 25 39 20 10 7 1 0 64 16 38996
2018 More than 20 years in current department or agency 27 39 19 8 6 1 0 66 15 16712

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 24 17 9 6 11 3 63 17 47321
2020 3 to 10 years in current department or agency 22 25 18 13 12 8 2 52 27 61369
2020 11 to 20 years in current department or agency 18 26 19 15 14 7 2 48 31 46053
2020 More than 20 years in current department or agency 22 29 17 13 11 6 2 55 26 19867
2019 Less than 3 years in current department or agency 25 24 18 10 8 11 3 57 21 46815
2019 3 to 10 years in current department or agency 18 24 19 15 15 7 2 46 32 55892
2019 11 to 20 years in current department or agency 15 25 20 16 17 6 2 43 36 43091
2019 More than 20 years in current department or agency 19 27 19 14 14 6 2 49 30 18321
2018 Less than 3 years in current department or agency 26 25 18 9 7 12 3 59 20 48364
2018 3 to 10 years in current department or agency 16 25 20 16 16 6 1 44 34 53595
2018 11 to 20 years in current department or agency 14 25 20 17 18 6 1 42 37 39089
2018 More than 20 years in current department or agency 17 28 19 15 14 5 2 48 31 16756
2017 Less than 3 years in current department or agency 25 24 15 10 8 14 4 59 22 44482
2017 3 to 10 years in current department or agency 16 24 18 16 16 8 2 45 36 63545
2017 11 to 20 years in current department or agency 14 25 18 17 17 7 2 43 38 42295
2017 More than 20 years in current department or agency 18 28 18 14 13 6 3 50 30 20104
2014 Less than 3 years in current department or agency 22 23 16 12 10 13 4 54 26 32198
2014 3 to 10 years in current department or agency 15 23 18 17 17 8 2 43 37 80432
2014 11 to 20 years in current department or agency 14 24 18 17 17 8 1 42 38 40960
2014 More than 20 years in current department or agency 18 29 18 15 13 6 2 50 30 24633

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 43 4 8 2 0 0 86 10 47458
2020 3 to 10 years in current department or agency 36 46 5 11 3 0 0 82 14 61540
2020 11 to 20 years in current department or agency 32 48 5 12 3 0 0 79 15 46188
2020 More than 20 years in current department or agency 33 48 5 11 3 0 0 81 14 19903

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 8 9 3 0 1 81 11 47397
2020 3 to 10 years in current department or agency 39 38 9 11 4 0 0 77 14 61486
2020 11 to 20 years in current department or agency 35 40 9 11 4 0 0 75 15 46114
2020 More than 20 years in current department or agency 36 40 9 11 4 0 0 77 15 19882
2019 Less than 3 years in current department or agency 48 34 6 9 3 0 0 81 12 46836
2019 3 to 10 years in current department or agency 40 36 7 11 6 0 0 76 17 55926
2019 11 to 20 years in current department or agency 37 36 8 12 7 0 0 74 19 43119
2019 More than 20 years in current department or agency 40 36 7 11 6 0 0 76 17 18332
2017 Less than 3 years in current department or agency 48 34 6 8 4 0 0 82 12 44580
2017 3 to 10 years in current department or agency 37 36 8 12 7 0 0 73 19 63644
2017 11 to 20 years in current department or agency 35 36 8 12 8 0 0 71 21 42374
2017 More than 20 years in current department or agency 37 36 7 11 8 0 0 74 19 20147
2014 Less than 3 years in current department or agency 47 33 7 9 4 0 0 80 13 32196
2014 3 to 10 years in current department or agency 38 35 8 11 7 0 0 74 18 80392
2014 11 to 20 years in current department or agency 37 36 7 12 8 0 0 73 19 40926
2014 More than 20 years in current department or agency 39 36 7 10 7 0 0 75 18 24625

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 8 6 2 0 0 84 8 47137
2020 3 to 10 years in current department or agency 43 36 9 8 3 0 0 80 11 61081
2020 11 to 20 years in current department or agency 40 38 10 9 4 0 0 78 12 45766
2020 More than 20 years in current department or agency 43 38 9 7 3 0 0 81 10 19745
2019 Less than 3 years in current department or agency 50 33 8 6 2 0 0 84 8 46608
2019 3 to 10 years in current department or agency 43 36 9 8 4 0 0 79 12 55622
2019 11 to 20 years in current department or agency 40 38 9 8 4 0 0 78 12 42865
2019 More than 20 years in current department or agency 43 38 8 7 3 0 0 81 10 18231
2017 Less than 3 years in current department or agency 53 33 7 5 2 0 0 86 7 44469
2017 3 to 10 years in current department or agency 41 38 8 8 4 0 0 80 12 63482
2017 11 to 20 years in current department or agency 40 39 8 8 4 0 0 79 12 42271
2017 More than 20 years in current department or agency 44 39 7 7 3 0 0 83 10 20109
2014 Less than 3 years in current department or agency 48 35 8 6 2 0 0 84 8 32189
2014 3 to 10 years in current department or agency 40 39 9 8 3 0 0 79 12 80365
2014 11 to 20 years in current department or agency 40 39 9 8 4 0 0 79 12 40936
2014 More than 20 years in current department or agency 43 39 8 7 3 0 0 82 10 24627

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 14 2 1 1 0 0 95 3 47315
2020 3 to 10 years in current department or agency 76 17 3 2 1 0 1 94 3 61340
2020 11 to 20 years in current department or agency 71 20 4 2 1 1 1 93 3 45990
2020 More than 20 years in current department or agency 70 21 4 2 1 0 1 92 3 19852
2017 Less than 3 years in current department or agency 77 17 3 2 1 0 1 95 3 44552
2017 3 to 10 years in current department or agency 67 23 4 3 1 1 1 92 4 63581
2017 11 to 20 years in current department or agency 64 24 5 3 1 1 1 90 5 42292
2017 More than 20 years in current department or agency 63 26 5 3 1 1 1 90 4 20118
2014 Less than 3 years in current department or agency 75 18 3 2 1 0 1 94 3 32211
2014 3 to 10 years in current department or agency 68 23 4 3 1 0 1 91 4 80425
2014 11 to 20 years in current department or agency 65 24 5 3 1 1 1 90 5 40950
2014 More than 20 years in current department or agency 63 25 5 3 2 1 1 90 5 24635

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 20 11 5 4 11 4 77 10 47443
2020 3 to 10 years in current department or agency 39 21 12 6 5 11 5 72 13 61528
2020 11 to 20 years in current department or agency 37 23 13 6 5 11 5 71 13 46163
2020 More than 20 years in current department or agency 38 22 13 6 5 12 5 72 13 19894
2019 Less than 3 years in current department or agency 44 19 11 6 5 12 3 75 12 46934
2019 3 to 10 years in current department or agency 38 21 13 6 6 12 4 70 15 56012
2019 11 to 20 years in current department or agency 36 23 13 6 6 12 3 70 15 43184
2019 More than 20 years in current department or agency 37 21 13 6 5 13 4 71 14 18339

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 47472
2020 3 to 10 years in current department or agency 11 89 61528
2020 11 to 20 years in current department or agency 13 87 46155
2020 More than 20 years in current department or agency 12 88 19894
2019 Less than 3 years in current department or agency 12 88 46924
2019 3 to 10 years in current department or agency 15 85 55979
2019 11 to 20 years in current department or agency 16 84 43084
2019 More than 20 years in current department or agency 15 85 18319
2018 Less than 3 years in current department or agency 11 89 48506
2018 3 to 10 years in current department or agency 17 83 53761
2018 11 to 20 years in current department or agency 17 83 39201
2018 More than 20 years in current department or agency 15 85 16804

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 4085
2020 3 to 10 years in current department or agency 50 50 6519
2020 11 to 20 years in current department or agency 47 53 5297
2020 More than 20 years in current department or agency 43 57 2121
2019 Less than 3 years in current department or agency 54 46 5507
2019 3 to 10 years in current department or agency 52 48 7825
2019 11 to 20 years in current department or agency 49 51 6292
2019 More than 20 years in current department or agency 45 55 2465
2018 Less than 3 years in current department or agency 55 45 5299
2018 3 to 10 years in current department or agency 52 48 8305
2018 11 to 20 years in current department or agency 49 51 6151
2018 More than 20 years in current department or agency 44 56 2364

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 4085
2020 3 to 10 years in current department or agency 62 38 6519
2020 11 to 20 years in current department or agency 66 34 5297
2020 More than 20 years in current department or agency 65 35 2121
2019 Less than 3 years in current department or agency 56 44 5507
2019 3 to 10 years in current department or agency 61 39 7825
2019 11 to 20 years in current department or agency 64 36 6292
2019 More than 20 years in current department or agency 65 35 2465
2018 Less than 3 years in current department or agency 53 47 5303
2018 3 to 10 years in current department or agency 62 38 8312
2018 11 to 20 years in current department or agency 65 35 6157
2018 More than 20 years in current department or agency 67 33 2361

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 4085
2020 3 to 10 years in current department or agency 7 93 6519
2020 11 to 20 years in current department or agency 10 90 5297
2020 More than 20 years in current department or agency 12 88 2121
2019 Less than 3 years in current department or agency 5 95 5507
2019 3 to 10 years in current department or agency 7 93 7825
2019 11 to 20 years in current department or agency 10 90 6292
2019 More than 20 years in current department or agency 12 88 2465
2018 Less than 3 years in current department or agency 5 95 5295
2018 3 to 10 years in current department or agency 8 92 8299
2018 11 to 20 years in current department or agency 9 91 6141
2018 More than 20 years in current department or agency 11 89 2359

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 4085
2020 3 to 10 years in current department or agency 4 96 6519
2020 11 to 20 years in current department or agency 6 94 5297
2020 More than 20 years in current department or agency 6 94 2121
2019 Less than 3 years in current department or agency 2 98 5507
2019 3 to 10 years in current department or agency 6 94 7825
2019 11 to 20 years in current department or agency 7 93 6292
2019 More than 20 years in current department or agency 5 95 2465
2018 Less than 3 years in current department or agency 2 98 5296
2018 3 to 10 years in current department or agency 7 93 8298
2018 11 to 20 years in current department or agency 6 94 6142
2018 More than 20 years in current department or agency 5 95 2358

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 4085
2020 3 to 10 years in current department or agency 7 93 6519
2020 11 to 20 years in current department or agency 6 94 5297
2020 More than 20 years in current department or agency 6 94 2121
2019 Less than 3 years in current department or agency 7 93 5507
2019 3 to 10 years in current department or agency 7 93 7825
2019 11 to 20 years in current department or agency 6 94 6292
2019 More than 20 years in current department or agency 4 96 2465
2018 Less than 3 years in current department or agency 7 93 5295
2018 3 to 10 years in current department or agency 6 94 8298
2018 11 to 20 years in current department or agency 6 94 6143
2018 More than 20 years in current department or agency 5 95 2358

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 4085
2020 3 to 10 years in current department or agency 9 91 6519
2020 11 to 20 years in current department or agency 9 91 5297
2020 More than 20 years in current department or agency 8 92 2121
2019 Less than 3 years in current department or agency 7 93 5507
2019 3 to 10 years in current department or agency 10 90 7825
2019 11 to 20 years in current department or agency 9 91 6292
2019 More than 20 years in current department or agency 8 92 2465
2018 Less than 3 years in current department or agency 8 92 5299
2018 3 to 10 years in current department or agency 10 90 8304
2018 11 to 20 years in current department or agency 10 90 6147
2018 More than 20 years in current department or agency 9 91 2360

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 4085
2020 3 to 10 years in current department or agency 4 96 6519
2020 11 to 20 years in current department or agency 4 96 5297
2020 More than 20 years in current department or agency 4 96 2121
2019 Less than 3 years in current department or agency 4 96 5507
2019 3 to 10 years in current department or agency 4 96 7825
2019 11 to 20 years in current department or agency 5 95 6292
2019 More than 20 years in current department or agency 4 96 2465
2018 Less than 3 years in current department or agency 4 96 5294
2018 3 to 10 years in current department or agency 3 97 8299
2018 11 to 20 years in current department or agency 4 96 6141
2018 More than 20 years in current department or agency 4 96 2358

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 4085
2020 3 to 10 years in current department or agency 39 61 6519
2020 11 to 20 years in current department or agency 41 59 5297
2020 More than 20 years in current department or agency 37 63 2120
2019 Less than 3 years in current department or agency 35 65 5452
2019 3 to 10 years in current department or agency 41 59 7743
2019 11 to 20 years in current department or agency 42 58 6223
2019 More than 20 years in current department or agency 40 60 2445
2018 Less than 3 years in current department or agency 35 65 5298
2018 3 to 10 years in current department or agency 41 59 8303
2018 11 to 20 years in current department or agency 42 58 6149
2018 More than 20 years in current department or agency 42 58 2358

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 4085
2020 3 to 10 years in current department or agency 41 59 6519
2020 11 to 20 years in current department or agency 41 59 5297
2020 More than 20 years in current department or agency 41 59 2120
2019 Less than 3 years in current department or agency 38 62 5452
2019 3 to 10 years in current department or agency 40 60 7743
2019 11 to 20 years in current department or agency 42 58 6223
2019 More than 20 years in current department or agency 42 58 2445
2018 Less than 3 years in current department or agency 35 65 5293
2018 3 to 10 years in current department or agency 40 60 8301
2018 11 to 20 years in current department or agency 42 58 6145
2018 More than 20 years in current department or agency 42 58 2357

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 4085
2020 3 to 10 years in current department or agency 47 53 6519
2020 11 to 20 years in current department or agency 50 50 5297
2020 More than 20 years in current department or agency 48 52 2120
2019 Less than 3 years in current department or agency 43 57 5452
2019 3 to 10 years in current department or agency 47 53 7743
2019 11 to 20 years in current department or agency 51 49 6223
2019 More than 20 years in current department or agency 50 50 2445
2018 Less than 3 years in current department or agency 40 60 5295
2018 3 to 10 years in current department or agency 46 54 8298
2018 11 to 20 years in current department or agency 49 51 6147
2018 More than 20 years in current department or agency 49 51 2357

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 4085
2020 3 to 10 years in current department or agency 43 57 6519
2020 11 to 20 years in current department or agency 42 58 5297
2020 More than 20 years in current department or agency 43 57 2120
2019 Less than 3 years in current department or agency 41 59 5452
2019 3 to 10 years in current department or agency 41 59 7743
2019 11 to 20 years in current department or agency 42 58 6223
2019 More than 20 years in current department or agency 43 57 2445
2018 Less than 3 years in current department or agency 42 58 5295
2018 3 to 10 years in current department or agency 41 59 8304
2018 11 to 20 years in current department or agency 41 59 6146
2018 More than 20 years in current department or agency 41 59 2360

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 4085
2020 3 to 10 years in current department or agency 33 67 6519
2020 11 to 20 years in current department or agency 35 65 5297
2020 More than 20 years in current department or agency 34 66 2120
2019 Less than 3 years in current department or agency 29 71 5452
2019 3 to 10 years in current department or agency 32 68 7743
2019 11 to 20 years in current department or agency 33 67 6223
2019 More than 20 years in current department or agency 32 68 2445
2018 Less than 3 years in current department or agency 29 71 5294
2018 3 to 10 years in current department or agency 33 67 8297
2018 11 to 20 years in current department or agency 35 65 6141
2018 More than 20 years in current department or agency 33 67 2357

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 55 45 4085
2020 3 to 10 years in current department or agency 55 45 6519
2020 11 to 20 years in current department or agency 54 46 5297
2020 More than 20 years in current department or agency 53 47 2120
2019 Less than 3 years in current department or agency 55 45 5452
2019 3 to 10 years in current department or agency 56 44 7743
2019 11 to 20 years in current department or agency 55 45 6223
2019 More than 20 years in current department or agency 51 49 2445
2018 Less than 3 years in current department or agency 56 44 5300
2018 3 to 10 years in current department or agency 58 42 8309
2018 11 to 20 years in current department or agency 55 45 6149
2018 More than 20 years in current department or agency 52 48 2363

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 4085
2020 3 to 10 years in current department or agency 38 62 6519
2020 11 to 20 years in current department or agency 40 60 5297
2020 More than 20 years in current department or agency 41 59 2120
2019 Less than 3 years in current department or agency 32 68 5452
2019 3 to 10 years in current department or agency 36 64 7743
2019 11 to 20 years in current department or agency 38 62 6223
2019 More than 20 years in current department or agency 40 60 2445
2018 Less than 3 years in current department or agency 31 69 5294
2018 3 to 10 years in current department or agency 37 63 8304
2018 11 to 20 years in current department or agency 38 62 6142
2018 More than 20 years in current department or agency 37 63 2358

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 1 99 4085
2020 3 to 10 years in current department or agency 2 98 6519
2020 11 to 20 years in current department or agency 3 97 5297
2020 More than 20 years in current department or agency 2 98 2120
2019 Less than 3 years in current department or agency 1 99 5452
2019 3 to 10 years in current department or agency 2 98 7743
2019 11 to 20 years in current department or agency 3 97 6223
2019 More than 20 years in current department or agency 3 97 2445
2018 Less than 3 years in current department or agency 1 99 5292
2018 3 to 10 years in current department or agency 2 98 8295
2018 11 to 20 years in current department or agency 3 97 6135
2018 More than 20 years in current department or agency 2 98 2355

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 4085
2020 3 to 10 years in current department or agency 8 92 6519
2020 11 to 20 years in current department or agency 7 93 5297
2020 More than 20 years in current department or agency 6 94 2120
2019 Less than 3 years in current department or agency 12 88 5452
2019 3 to 10 years in current department or agency 10 90 7743
2019 11 to 20 years in current department or agency 9 91 6223
2019 More than 20 years in current department or agency 5 95 2445
2018 Less than 3 years in current department or agency 12 88 5296
2018 3 to 10 years in current department or agency 11 89 8299
2018 11 to 20 years in current department or agency 9 91 6140
2018 More than 20 years in current department or agency 6 94 2357

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 4085
2020 3 to 10 years in current department or agency 13 87 6519
2020 11 to 20 years in current department or agency 15 85 5297
2020 More than 20 years in current department or agency 13 87 2120
2019 Less than 3 years in current department or agency 9 91 5452
2019 3 to 10 years in current department or agency 13 87 7743
2019 11 to 20 years in current department or agency 14 86 6223
2019 More than 20 years in current department or agency 15 85 2445
2018 Less than 3 years in current department or agency 10 90 5292
2018 3 to 10 years in current department or agency 13 87 8299
2018 11 to 20 years in current department or agency 15 85 6139
2018 More than 20 years in current department or agency 14 86 2358

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 4085
2020 3 to 10 years in current department or agency 52 48 6519
2020 11 to 20 years in current department or agency 55 45 5297
2020 More than 20 years in current department or agency 53 47 2120
2019 Less than 3 years in current department or agency 45 55 5452
2019 3 to 10 years in current department or agency 49 51 7743
2019 11 to 20 years in current department or agency 52 48 6223
2019 More than 20 years in current department or agency 50 50 2445
2018 Less than 3 years in current department or agency 42 58 5295
2018 3 to 10 years in current department or agency 49 51 8303
2018 11 to 20 years in current department or agency 51 49 6148
2018 More than 20 years in current department or agency 52 48 2357

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 4085
2020 3 to 10 years in current department or agency 24 76 6519
2020 11 to 20 years in current department or agency 26 74 5297
2020 More than 20 years in current department or agency 26 74 2120
2019 Less than 3 years in current department or agency 24 76 5452
2019 3 to 10 years in current department or agency 27 73 7743
2019 11 to 20 years in current department or agency 28 72 6223
2019 More than 20 years in current department or agency 27 73 2445
2018 Less than 3 years in current department or agency 24 76 5298
2018 3 to 10 years in current department or agency 28 72 8302
2018 11 to 20 years in current department or agency 29 71 6143
2018 More than 20 years in current department or agency 27 73 2358

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 4085
2020 3 to 10 years in current department or agency 16 84 6519
2020 11 to 20 years in current department or agency 15 85 5297
2020 More than 20 years in current department or agency 15 85 2120
2019 Less than 3 years in current department or agency 15 85 5452
2019 3 to 10 years in current department or agency 16 84 7743
2019 11 to 20 years in current department or agency 16 84 6223
2019 More than 20 years in current department or agency 16 84 2445
2018 Less than 3 years in current department or agency 15 85 5297
2018 3 to 10 years in current department or agency 14 86 8296
2018 11 to 20 years in current department or agency 15 85 6137
2018 More than 20 years in current department or agency 16 84 2356

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 4085
2020 3 to 10 years in current department or agency 53 47 6519
2020 11 to 20 years in current department or agency 51 49 5297
2020 More than 20 years in current department or agency 50 50 2121
2019 Less than 3 years in current department or agency 52 48 5422
2019 3 to 10 years in current department or agency 53 47 7698
2019 11 to 20 years in current department or agency 52 48 6193
2019 More than 20 years in current department or agency 50 50 2431
2018 Less than 3 years in current department or agency 51 49 5298
2018 3 to 10 years in current department or agency 52 48 8309
2018 11 to 20 years in current department or agency 51 49 6152
2018 More than 20 years in current department or agency 50 50 2357

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 4085
2020 3 to 10 years in current department or agency 27 73 6519
2020 11 to 20 years in current department or agency 28 72 5297
2020 More than 20 years in current department or agency 27 73 2121
2019 Less than 3 years in current department or agency 26 74 5422
2019 3 to 10 years in current department or agency 27 73 7698
2019 11 to 20 years in current department or agency 29 71 6193
2019 More than 20 years in current department or agency 27 73 2431
2018 Less than 3 years in current department or agency 26 74 5293
2018 3 to 10 years in current department or agency 28 72 8304
2018 11 to 20 years in current department or agency 27 73 6148
2018 More than 20 years in current department or agency 29 71 2354

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 4085
2020 3 to 10 years in current department or agency 9 91 6519
2020 11 to 20 years in current department or agency 10 90 5297
2020 More than 20 years in current department or agency 8 92 2121
2019 Less than 3 years in current department or agency 8 92 5422
2019 3 to 10 years in current department or agency 8 92 7698
2019 11 to 20 years in current department or agency 10 90 6193
2019 More than 20 years in current department or agency 10 90 2431
2018 Less than 3 years in current department or agency 7 93 5293
2018 3 to 10 years in current department or agency 8 92 8300
2018 11 to 20 years in current department or agency 8 92 6139
2018 More than 20 years in current department or agency 10 90 2354

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 4085
2020 3 to 10 years in current department or agency 21 79 6519
2020 11 to 20 years in current department or agency 24 76 5297
2020 More than 20 years in current department or agency 22 78 2121
2019 Less than 3 years in current department or agency 15 85 5422
2019 3 to 10 years in current department or agency 21 79 7698
2019 11 to 20 years in current department or agency 25 75 6193
2019 More than 20 years in current department or agency 26 74 2431
2018 Less than 3 years in current department or agency 12 88 5293
2018 3 to 10 years in current department or agency 22 78 8306
2018 11 to 20 years in current department or agency 24 76 6144
2018 More than 20 years in current department or agency 24 76 2354

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 4085
2020 3 to 10 years in current department or agency 11 89 6519
2020 11 to 20 years in current department or agency 11 89 5297
2020 More than 20 years in current department or agency 10 90 2121
2019 Less than 3 years in current department or agency 9 91 5422
2019 3 to 10 years in current department or agency 11 89 7698
2019 11 to 20 years in current department or agency 11 89 6193
2019 More than 20 years in current department or agency 11 89 2431
2018 Less than 3 years in current department or agency 8 92 5292
2018 3 to 10 years in current department or agency 11 89 8301
2018 11 to 20 years in current department or agency 10 90 6139
2018 More than 20 years in current department or agency 10 90 2355

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 4085
2020 3 to 10 years in current department or agency 8 92 6519
2020 11 to 20 years in current department or agency 10 90 5297
2020 More than 20 years in current department or agency 10 90 2121
2019 Less than 3 years in current department or agency 5 95 5422
2019 3 to 10 years in current department or agency 7 93 7698
2019 11 to 20 years in current department or agency 9 91 6193
2019 More than 20 years in current department or agency 10 90 2431
2018 Less than 3 years in current department or agency 4 96 5294
2018 3 to 10 years in current department or agency 7 93 8302
2018 11 to 20 years in current department or agency 8 92 6140
2018 More than 20 years in current department or agency 10 90 2354

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 4085
2020 3 to 10 years in current department or agency 14 86 6519
2020 11 to 20 years in current department or agency 12 88 5297
2020 More than 20 years in current department or agency 15 85 2121
2019 Less than 3 years in current department or agency 15 85 5422
2019 3 to 10 years in current department or agency 14 86 7698
2019 11 to 20 years in current department or agency 14 86 6193
2019 More than 20 years in current department or agency 15 85 2431
2018 Less than 3 years in current department or agency 14 86 5295
2018 3 to 10 years in current department or agency 15 85 8301
2018 11 to 20 years in current department or agency 14 86 6141
2018 More than 20 years in current department or agency 14 86 2353

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 4085
2020 3 to 10 years in current department or agency 11 89 6519
2020 11 to 20 years in current department or agency 12 88 5297
2020 More than 20 years in current department or agency 12 88 2121
2019 Less than 3 years in current department or agency 11 89 5422
2019 3 to 10 years in current department or agency 11 89 7698
2019 11 to 20 years in current department or agency 13 87 6193
2019 More than 20 years in current department or agency 13 87 2431
2018 Less than 3 years in current department or agency 11 89 5291
2018 3 to 10 years in current department or agency 11 89 8300
2018 11 to 20 years in current department or agency 12 88 6142
2018 More than 20 years in current department or agency 13 87 2353

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 4085
2020 3 to 10 years in current department or agency 27 73 6519
2020 11 to 20 years in current department or agency 26 74 5297
2020 More than 20 years in current department or agency 25 75 2121
2019 Less than 3 years in current department or agency 28 72 5422
2019 3 to 10 years in current department or agency 26 74 7698
2019 11 to 20 years in current department or agency 25 75 6193
2019 More than 20 years in current department or agency 24 76 2431
2018 Less than 3 years in current department or agency 28 72 5297
2018 3 to 10 years in current department or agency 27 73 8310
2018 11 to 20 years in current department or agency 26 74 6142
2018 More than 20 years in current department or agency 24 76 2358

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 3868
2020 3 to 10 years in current department or agency 10 90 6072
2020 11 to 20 years in current department or agency 9 91 4836
2020 More than 20 years in current department or agency 10 90 1927
2019 Less than 3 years in current department or agency 11 89 5150
2019 3 to 10 years in current department or agency 11 89 7181
2019 11 to 20 years in current department or agency 10 90 5647
2019 More than 20 years in current department or agency 10 90 2207
2018 Less than 3 years in current department or agency 13 87 5070
2018 3 to 10 years in current department or agency 11 89 7739
2018 11 to 20 years in current department or agency 10 90 5665
2018 More than 20 years in current department or agency 9 91 2148

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 3868
2020 3 to 10 years in current department or agency 19 81 6072
2020 11 to 20 years in current department or agency 14 86 4836
2020 More than 20 years in current department or agency 13 87 1927
2019 Less than 3 years in current department or agency 26 74 5150
2019 3 to 10 years in current department or agency 20 80 7181
2019 11 to 20 years in current department or agency 16 84 5647
2019 More than 20 years in current department or agency 12 88 2207
2018 Less than 3 years in current department or agency 27 73 5073
2018 3 to 10 years in current department or agency 19 81 7736
2018 11 to 20 years in current department or agency 15 85 5663
2018 More than 20 years in current department or agency 11 89 2147

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 3868
2020 3 to 10 years in current department or agency 9 91 6072
2020 11 to 20 years in current department or agency 7 93 4836
2020 More than 20 years in current department or agency 7 93 1927
2019 Less than 3 years in current department or agency 11 89 5150
2019 3 to 10 years in current department or agency 10 90 7181
2019 11 to 20 years in current department or agency 8 92 5647
2019 More than 20 years in current department or agency 8 92 2207
2018 Less than 3 years in current department or agency 12 88 5071
2018 3 to 10 years in current department or agency 10 90 7733
2018 11 to 20 years in current department or agency 8 92 5662
2018 More than 20 years in current department or agency 8 92 2147

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 3868
2020 3 to 10 years in current department or agency 7 93 6072
2020 11 to 20 years in current department or agency 6 94 4836
2020 More than 20 years in current department or agency 6 94 1927
2019 Less than 3 years in current department or agency 7 93 5150
2019 3 to 10 years in current department or agency 7 93 7181
2019 11 to 20 years in current department or agency 6 94 5647
2019 More than 20 years in current department or agency 6 94 2207
2018 Less than 3 years in current department or agency 9 91 5070
2018 3 to 10 years in current department or agency 8 92 7734
2018 11 to 20 years in current department or agency 6 94 5660
2018 More than 20 years in current department or agency 6 94 2147

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 3868
2020 3 to 10 years in current department or agency 10 90 6072
2020 11 to 20 years in current department or agency 9 91 4836
2020 More than 20 years in current department or agency 9 91 1927
2019 Less than 3 years in current department or agency 11 89 5150
2019 3 to 10 years in current department or agency 11 89 7181
2019 11 to 20 years in current department or agency 10 90 5647
2019 More than 20 years in current department or agency 9 91 2207
2018 Less than 3 years in current department or agency 12 88 5070
2018 3 to 10 years in current department or agency 10 90 7735
2018 11 to 20 years in current department or agency 9 91 5659
2018 More than 20 years in current department or agency 9 91 2147

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 3868
2020 3 to 10 years in current department or agency 8 92 6072
2020 11 to 20 years in current department or agency 8 92 4836
2020 More than 20 years in current department or agency 9 91 1927
2019 Less than 3 years in current department or agency 9 91 5150
2019 3 to 10 years in current department or agency 9 91 7181
2019 11 to 20 years in current department or agency 9 91 5647
2019 More than 20 years in current department or agency 8 92 2207
2018 Less than 3 years in current department or agency 9 91 5070
2018 3 to 10 years in current department or agency 9 91 7734
2018 11 to 20 years in current department or agency 9 91 5659
2018 More than 20 years in current department or agency 10 90 2148

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 3868
2020 3 to 10 years in current department or agency 8 92 6072
2020 11 to 20 years in current department or agency 7 93 4836
2020 More than 20 years in current department or agency 6 94 1927
2019 Less than 3 years in current department or agency 19 81 5150
2019 3 to 10 years in current department or agency 8 92 7181
2019 11 to 20 years in current department or agency 8 92 5647
2019 More than 20 years in current department or agency 6 94 2207
2018 Less than 3 years in current department or agency 16 84 5070
2018 3 to 10 years in current department or agency 9 91 7735
2018 11 to 20 years in current department or agency 7 93 5659
2018 More than 20 years in current department or agency 5 95 2146

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 3868
2020 3 to 10 years in current department or agency 14 86 6072
2020 11 to 20 years in current department or agency 10 90 4836
2020 More than 20 years in current department or agency 7 93 1927
2019 Less than 3 years in current department or agency 16 84 5150
2019 3 to 10 years in current department or agency 12 88 7181
2019 11 to 20 years in current department or agency 8 92 5647
2019 More than 20 years in current department or agency 7 93 2207
2018 Less than 3 years in current department or agency 16 84 5071
2018 3 to 10 years in current department or agency 11 89 7735
2018 11 to 20 years in current department or agency 9 91 5660
2018 More than 20 years in current department or agency 7 93 2149

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 3868
2020 3 to 10 years in current department or agency 14 86 6072
2020 11 to 20 years in current department or agency 14 86 4836
2020 More than 20 years in current department or agency 14 86 1927
2019 Less than 3 years in current department or agency 12 88 5150
2019 3 to 10 years in current department or agency 12 88 7181
2019 11 to 20 years in current department or agency 13 87 5647
2019 More than 20 years in current department or agency 14 86 2207
2018 Less than 3 years in current department or agency 11 89 5070
2018 3 to 10 years in current department or agency 12 88 7734
2018 11 to 20 years in current department or agency 12 88 5661
2018 More than 20 years in current department or agency 12 88 2149

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 3868
2020 3 to 10 years in current department or agency 34 66 6072
2020 11 to 20 years in current department or agency 35 65 4836
2020 More than 20 years in current department or agency 29 71 1927
2019 Less than 3 years in current department or agency 31 69 5150
2019 3 to 10 years in current department or agency 33 67 7181
2019 11 to 20 years in current department or agency 33 67 5647
2019 More than 20 years in current department or agency 29 71 2207
2018 Less than 3 years in current department or agency 27 73 5071
2018 3 to 10 years in current department or agency 32 68 7738
2018 11 to 20 years in current department or agency 33 67 5663
2018 More than 20 years in current department or agency 27 73 2149

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 3868
2020 3 to 10 years in current department or agency 11 89 6072
2020 11 to 20 years in current department or agency 10 90 4836
2020 More than 20 years in current department or agency 8 92 1927
2019 Less than 3 years in current department or agency 10 90 5150
2019 3 to 10 years in current department or agency 10 90 7181
2019 11 to 20 years in current department or agency 10 90 5647
2019 More than 20 years in current department or agency 8 92 2207
2018 Less than 3 years in current department or agency 8 92 5070
2018 3 to 10 years in current department or agency 10 90 7735
2018 11 to 20 years in current department or agency 9 91 5659
2018 More than 20 years in current department or agency 8 92 2147

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 3868
2020 3 to 10 years in current department or agency 51 49 6072
2020 11 to 20 years in current department or agency 51 49 4836
2020 More than 20 years in current department or agency 44 56 1927
2019 Less than 3 years in current department or agency 48 52 5150
2019 3 to 10 years in current department or agency 50 50 7181
2019 11 to 20 years in current department or agency 49 51 5647
2019 More than 20 years in current department or agency 42 58 2207
2018 Less than 3 years in current department or agency 44 56 5072
2018 3 to 10 years in current department or agency 49 51 7741
2018 11 to 20 years in current department or agency 49 51 5672
2018 More than 20 years in current department or agency 42 58 2151

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 3868
2020 3 to 10 years in current department or agency 2 98 6072
2020 11 to 20 years in current department or agency 2 98 4836
2020 More than 20 years in current department or agency 2 98 1927
2019 Less than 3 years in current department or agency 1 99 5150
2019 3 to 10 years in current department or agency 2 98 7181
2019 11 to 20 years in current department or agency 2 98 5647
2019 More than 20 years in current department or agency 2 98 2207
2018 Less than 3 years in current department or agency 1 99 5070
2018 3 to 10 years in current department or agency 2 98 7733
2018 11 to 20 years in current department or agency 2 98 5659
2018 More than 20 years in current department or agency 3 97 2147

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 3868
2020 3 to 10 years in current department or agency 58 42 6072
2020 11 to 20 years in current department or agency 61 39 4836
2020 More than 20 years in current department or agency 62 38 1927
2019 Less than 3 years in current department or agency 51 49 5150
2019 3 to 10 years in current department or agency 57 43 7181
2019 11 to 20 years in current department or agency 60 40 5647
2019 More than 20 years in current department or agency 58 42 2207
2018 Less than 3 years in current department or agency 48 52 5076
2018 3 to 10 years in current department or agency 57 43 7742
2018 11 to 20 years in current department or agency 60 40 5671
2018 More than 20 years in current department or agency 61 39 2153

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 3868
2020 3 to 10 years in current department or agency 4 96 6072
2020 11 to 20 years in current department or agency 5 95 4836
2020 More than 20 years in current department or agency 5 95 1927
2019 Less than 3 years in current department or agency 3 97 5150
2019 3 to 10 years in current department or agency 4 96 7181
2019 11 to 20 years in current department or agency 5 95 5647
2019 More than 20 years in current department or agency 6 94 2207
2018 Less than 3 years in current department or agency 3 97 5070
2018 3 to 10 years in current department or agency 4 96 7733
2018 11 to 20 years in current department or agency 5 95 5661
2018 More than 20 years in current department or agency 5 95 2149

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 3868
2020 3 to 10 years in current department or agency 14 86 6072
2020 11 to 20 years in current department or agency 14 86 4836
2020 More than 20 years in current department or agency 16 84 1927
2019 Less than 3 years in current department or agency 12 88 5150
2019 3 to 10 years in current department or agency 13 87 7181
2019 11 to 20 years in current department or agency 13 87 5647
2019 More than 20 years in current department or agency 16 84 2207
2018 Less than 3 years in current department or agency 11 89 5071
2018 3 to 10 years in current department or agency 13 87 7734
2018 11 to 20 years in current department or agency 13 87 5661
2018 More than 20 years in current department or agency 16 84 2148

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 14 14 4 3 31 9 64 12 47410
2020 3 to 10 years in current department or agency 19 17 18 7 6 26 6 54 20 61467
2020 11 to 20 years in current department or agency 16 19 19 9 9 23 5 49 25 46119
2020 More than 20 years in current department or agency 19 23 18 8 8 20 4 55 21 19863
2019 Less than 3 years in current department or agency 22 15 17 6 5 27 9 57 16 46912
2019 3 to 10 years in current department or agency 16 18 20 9 9 22 6 47 25 55981
2019 11 to 20 years in current department or agency 14 19 21 10 11 21 5 44 28 43138
2019 More than 20 years in current department or agency 17 22 19 9 10 18 4 51 24 18363
2018 Less than 3 years in current department or agency 22 16 17 4 4 29 8 60 13 48424
2018 3 to 10 years in current department or agency 14 19 23 9 9 21 5 45 25 53622
2018 11 to 20 years in current department or agency 13 20 23 10 11 20 4 42 27 39064
2018 More than 20 years in current department or agency 16 24 22 9 9 17 3 49 23 16771
2017 Less than 3 years in current department or agency 21 15 15 4 3 31 12 62 13 44582
2017 3 to 10 years in current department or agency 15 19 20 8 9 22 7 47 25 63671
2017 11 to 20 years in current department or agency 13 20 21 9 11 21 5 45 27 42392
2017 More than 20 years in current department or agency 16 24 20 9 9 18 4 52 23 20161
2014 Less than 3 years in current department or agency 20 15 16 4 4 31 11 59 14 32209
2014 3 to 10 years in current department or agency 15 18 20 8 8 24 7 47 23 80434
2014 11 to 20 years in current department or agency 14 20 21 9 9 23 5 47 24 40968
2014 More than 20 years in current department or agency 17 25 21 8 8 19 3 53 20 24641

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 27 13 4 2 11 1 78 7 47388
2020 3 to 10 years in current department or agency 33 31 17 7 5 8 1 69 13 61456
2020 11 to 20 years in current department or agency 29 32 18 8 6 6 1 65 16 46097
2020 More than 20 years in current department or agency 34 34 15 7 5 4 0 71 13 19850
2019 Less than 3 years in current department or agency 39 28 15 5 3 10 1 75 9 46893
2019 3 to 10 years in current department or agency 30 31 17 8 6 7 1 66 15 55974
2019 11 to 20 years in current department or agency 27 32 18 9 8 6 1 63 18 43153
2019 More than 20 years in current department or agency 32 33 16 7 7 4 1 69 15 18333
2018 Less than 3 years in current department or agency 38 29 15 4 3 11 1 76 8 48408
2018 3 to 10 years in current department or agency 26 32 20 8 7 7 1 62 16 53621
2018 11 to 20 years in current department or agency 24 33 20 9 8 6 0 60 18 39058
2018 More than 20 years in current department or agency 28 35 18 8 6 4 0 66 15 16764
2017 Less than 3 years in current department or agency 37 28 13 4 3 14 2 77 8 44532
2017 3 to 10 years in current department or agency 25 31 19 8 7 9 1 63 17 63600
2017 11 to 20 years in current department or agency 24 33 19 9 8 7 1 61 18 42327
2017 More than 20 years in current department or agency 28 35 17 7 7 6 1 67 15 20119
2014 Less than 3 years in current department or agency 33 26 15 4 3 16 2 73 9 32201
2014 3 to 10 years in current department or agency 24 30 20 8 6 11 1 62 16 80399
2014 11 to 20 years in current department or agency 24 32 20 8 6 9 1 62 16 40951
2014 More than 20 years in current department or agency 27 35 19 7 6 7 1 67 13 24629

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 47403
2020 3 to 10 years in current department or agency 8 92 61483
2020 11 to 20 years in current department or agency 9 91 46074
2020 More than 20 years in current department or agency 7 93 19870
2019 Less than 3 years in current department or agency 6 94 46887
2019 3 to 10 years in current department or agency 8 92 55947
2019 11 to 20 years in current department or agency 9 91 43063
2019 More than 20 years in current department or agency 8 92 18302
2018 Less than 3 years in current department or agency 5 95 48477
2018 3 to 10 years in current department or agency 9 91 53637
2018 11 to 20 years in current department or agency 9 91 39132
2018 More than 20 years in current department or agency 8 92 16758

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 2414
2020 3 to 10 years in current department or agency 37 63 4480
2020 11 to 20 years in current department or agency 34 66 3634
2020 More than 20 years in current department or agency 32 68 1296
2019 Less than 3 years in current department or agency 43 57 2759
2019 3 to 10 years in current department or agency 39 61 4484
2019 11 to 20 years in current department or agency 35 65 3689
2019 More than 20 years in current department or agency 31 69 1359
2018 Less than 3 years in current department or agency 45 55 2319
2018 3 to 10 years in current department or agency 37 63 4576
2018 11 to 20 years in current department or agency 33 67 3355
2018 More than 20 years in current department or agency 32 68 1202

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 68 32 2414
2020 3 to 10 years in current department or agency 77 23 4480
2020 11 to 20 years in current department or agency 81 19 3634
2020 More than 20 years in current department or agency 81 19 1296
2019 Less than 3 years in current department or agency 68 32 2759
2019 3 to 10 years in current department or agency 76 24 4484
2019 11 to 20 years in current department or agency 81 19 3689
2019 More than 20 years in current department or agency 83 17 1359
2018 Less than 3 years in current department or agency 67 33 2318
2018 3 to 10 years in current department or agency 77 23 4584
2018 11 to 20 years in current department or agency 80 20 3366
2018 More than 20 years in current department or agency 81 19 1204

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 2414
2020 3 to 10 years in current department or agency 5 95 4480
2020 11 to 20 years in current department or agency 5 95 3634
2020 More than 20 years in current department or agency 5 95 1296
2019 Less than 3 years in current department or agency 4 96 2759
2019 3 to 10 years in current department or agency 4 96 4484
2019 11 to 20 years in current department or agency 4 96 3689
2019 More than 20 years in current department or agency 5 95 1359
2018 Less than 3 years in current department or agency 3 97 2315
2018 3 to 10 years in current department or agency 3 97 4573
2018 11 to 20 years in current department or agency 4 96 3353
2018 More than 20 years in current department or agency 4 96 1202

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 2414
2020 3 to 10 years in current department or agency 3 97 4480
2020 11 to 20 years in current department or agency 4 96 3634
2020 More than 20 years in current department or agency 4 96 1296
2019 Less than 3 years in current department or agency 2 98 2759
2019 3 to 10 years in current department or agency 4 96 4484
2019 11 to 20 years in current department or agency 4 96 3689
2019 More than 20 years in current department or agency 3 97 1359
2018 Less than 3 years in current department or agency 2 98 2315
2018 3 to 10 years in current department or agency 4 96 4573
2018 11 to 20 years in current department or agency 4 96 3353
2018 More than 20 years in current department or agency 4 96 1202

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 2414
2020 3 to 10 years in current department or agency 8 92 4480
2020 11 to 20 years in current department or agency 7 93 3634
2020 More than 20 years in current department or agency 6 94 1296
2019 Less than 3 years in current department or agency 10 90 2759
2019 3 to 10 years in current department or agency 8 92 4484
2019 11 to 20 years in current department or agency 7 93 3689
2019 More than 20 years in current department or agency 5 95 1359
2018 Less than 3 years in current department or agency 9 91 2315
2018 3 to 10 years in current department or agency 7 93 4573
2018 11 to 20 years in current department or agency 6 94 3354
2018 More than 20 years in current department or agency 6 94 1202

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 2414
2020 3 to 10 years in current department or agency 8 92 4480
2020 11 to 20 years in current department or agency 7 93 3634
2020 More than 20 years in current department or agency 6 94 1296
2019 Less than 3 years in current department or agency 10 90 2759
2019 3 to 10 years in current department or agency 10 90 4484
2019 11 to 20 years in current department or agency 7 93 3689
2019 More than 20 years in current department or agency 7 93 1359
2018 Less than 3 years in current department or agency 10 90 2317
2018 3 to 10 years in current department or agency 9 91 4577
2018 11 to 20 years in current department or agency 8 92 3352
2018 More than 20 years in current department or agency 7 93 1202

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 2414
2020 3 to 10 years in current department or agency 9 91 4480
2020 11 to 20 years in current department or agency 9 91 3634
2020 More than 20 years in current department or agency 8 92 1296
2019 Less than 3 years in current department or agency 9 91 2759
2019 3 to 10 years in current department or agency 9 91 4484
2019 11 to 20 years in current department or agency 8 92 3689
2019 More than 20 years in current department or agency 8 92 1359
2018 Less than 3 years in current department or agency 8 92 2316
2018 3 to 10 years in current department or agency 8 92 4574
2018 11 to 20 years in current department or agency 9 91 3352
2018 More than 20 years in current department or agency 9 91 1202

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 2414
2020 3 to 10 years in current department or agency 28 72 4479
2020 11 to 20 years in current department or agency 27 73 3633
2020 More than 20 years in current department or agency 20 80 1296
2019 Less than 3 years in current department or agency 28 72 2713
2019 3 to 10 years in current department or agency 28 72 4401
2019 11 to 20 years in current department or agency 25 75 3631
2019 More than 20 years in current department or agency 20 80 1335
2018 Less than 3 years in current department or agency 28 72 2310
2018 3 to 10 years in current department or agency 27 73 4575
2018 11 to 20 years in current department or agency 24 76 3350
2018 More than 20 years in current department or agency 19 81 1200

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 2414
2020 3 to 10 years in current department or agency 20 80 4479
2020 11 to 20 years in current department or agency 19 81 3633
2020 More than 20 years in current department or agency 15 85 1296
2019 Less than 3 years in current department or agency 21 79 2713
2019 3 to 10 years in current department or agency 21 79 4401
2019 11 to 20 years in current department or agency 20 80 3631
2019 More than 20 years in current department or agency 15 85 1335
2018 Less than 3 years in current department or agency 22 78 2312
2018 3 to 10 years in current department or agency 21 79 4573
2018 11 to 20 years in current department or agency 19 81 3350
2018 More than 20 years in current department or agency 15 85 1200

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 2414
2020 3 to 10 years in current department or agency 17 83 4479
2020 11 to 20 years in current department or agency 17 83 3633
2020 More than 20 years in current department or agency 13 87 1296
2019 Less than 3 years in current department or agency 16 84 2713
2019 3 to 10 years in current department or agency 17 83 4401
2019 11 to 20 years in current department or agency 16 84 3631
2019 More than 20 years in current department or agency 12 88 1335
2018 Less than 3 years in current department or agency 16 84 2310
2018 3 to 10 years in current department or agency 15 85 4571
2018 11 to 20 years in current department or agency 15 85 3350
2018 More than 20 years in current department or agency 11 89 1200

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 2414
2020 3 to 10 years in current department or agency 6 94 4479
2020 11 to 20 years in current department or agency 6 94 3633
2020 More than 20 years in current department or agency 5 95 1296
2019 Less than 3 years in current department or agency 7 93 2713
2019 3 to 10 years in current department or agency 7 93 4401
2019 11 to 20 years in current department or agency 6 94 3631
2019 More than 20 years in current department or agency 5 95 1335
2018 Less than 3 years in current department or agency 7 93 2311
2018 3 to 10 years in current department or agency 6 94 4569
2018 11 to 20 years in current department or agency 6 94 3349
2018 More than 20 years in current department or agency 5 95 1200

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 2414
2020 3 to 10 years in current department or agency 26 74 4479
2020 11 to 20 years in current department or agency 24 76 3633
2020 More than 20 years in current department or agency 36 64 1296
2019 Less than 3 years in current department or agency 29 71 2713
2019 3 to 10 years in current department or agency 28 72 4401
2019 11 to 20 years in current department or agency 25 75 3631
2019 More than 20 years in current department or agency 40 60 1335
2018 Less than 3 years in current department or agency 28 72 2311
2018 3 to 10 years in current department or agency 24 76 4571
2018 11 to 20 years in current department or agency 22 78 3350
2018 More than 20 years in current department or agency 36 64 1200

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 2414
2020 3 to 10 years in current department or agency 29 71 4479
2020 11 to 20 years in current department or agency 28 72 3633
2020 More than 20 years in current department or agency 26 74 1296
2019 Less than 3 years in current department or agency 29 71 2713
2019 3 to 10 years in current department or agency 30 70 4401
2019 11 to 20 years in current department or agency 30 70 3631
2019 More than 20 years in current department or agency 25 75 1335
2018 Less than 3 years in current department or agency 30 70 2313
2018 3 to 10 years in current department or agency 30 70 4570
2018 11 to 20 years in current department or agency 29 71 3354
2018 More than 20 years in current department or agency 22 78 1200

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 2414
2020 3 to 10 years in current department or agency 5 95 4479
2020 11 to 20 years in current department or agency 4 96 3633
2020 More than 20 years in current department or agency 4 96 1296
2019 Less than 3 years in current department or agency 5 95 2713
2019 3 to 10 years in current department or agency 5 95 4401
2019 11 to 20 years in current department or agency 4 96 3631
2019 More than 20 years in current department or agency 2 98 1335
2018 Less than 3 years in current department or agency 4 96 2310
2018 3 to 10 years in current department or agency 5 95 4569
2018 11 to 20 years in current department or agency 4 96 3349
2018 More than 20 years in current department or agency 2 98 1200

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 2414
2020 3 to 10 years in current department or agency 2 98 4479
2020 11 to 20 years in current department or agency 2 98 3633
2020 More than 20 years in current department or agency 1 99 1296
2019 Less than 3 years in current department or agency 3 97 2713
2019 3 to 10 years in current department or agency 2 98 4401
2019 11 to 20 years in current department or agency 2 98 3631
2019 More than 20 years in current department or agency 1 99 1335
2018 Less than 3 years in current department or agency 2 98 2310
2018 3 to 10 years in current department or agency 2 98 4569
2018 11 to 20 years in current department or agency 2 98 3348
2018 More than 20 years in current department or agency 1 99 1200

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 2414
2020 3 to 10 years in current department or agency 9 91 4479
2020 11 to 20 years in current department or agency 9 91 3633
2020 More than 20 years in current department or agency 6 94 1296
2019 Less than 3 years in current department or agency 7 93 2713
2019 3 to 10 years in current department or agency 9 91 4401
2019 11 to 20 years in current department or agency 8 92 3631
2019 More than 20 years in current department or agency 6 94 1335
2018 Less than 3 years in current department or agency 6 94 2310
2018 3 to 10 years in current department or agency 9 91 4569
2018 11 to 20 years in current department or agency 9 91 3351
2018 More than 20 years in current department or agency 5 95 1200

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 2414
2020 3 to 10 years in current department or agency 20 80 4479
2020 11 to 20 years in current department or agency 21 79 3633
2020 More than 20 years in current department or agency 12 88 1296
2019 Less than 3 years in current department or agency 13 87 2713
2019 3 to 10 years in current department or agency 17 83 4401
2019 11 to 20 years in current department or agency 16 84 3631
2019 More than 20 years in current department or agency 11 89 1335
2018 Less than 3 years in current department or agency 12 88 2310
2018 3 to 10 years in current department or agency 16 84 4571
2018 11 to 20 years in current department or agency 16 84 3351
2018 More than 20 years in current department or agency 11 89 1200

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 1 99 2414
2020 3 to 10 years in current department or agency 1 99 4479
2020 11 to 20 years in current department or agency 1 99 3633
2020 More than 20 years in current department or agency 1 99 1296
2019 Less than 3 years in current department or agency 1 99 2713
2019 3 to 10 years in current department or agency 1 99 4401
2019 11 to 20 years in current department or agency 1 99 3631
2019 More than 20 years in current department or agency 1 99 1335
2018 Less than 3 years in current department or agency 1 99 2310
2018 3 to 10 years in current department or agency 1 99 4569
2018 11 to 20 years in current department or agency 1 99 3348
2018 More than 20 years in current department or agency 1 99 1200

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 2414
2020 3 to 10 years in current department or agency 15 85 4479
2020 11 to 20 years in current department or agency 19 81 3633
2020 More than 20 years in current department or agency 20 80 1296
2019 Less than 3 years in current department or agency 14 86 2713
2019 3 to 10 years in current department or agency 15 85 4401
2019 11 to 20 years in current department or agency 20 80 3631
2019 More than 20 years in current department or agency 21 79 1335
2018 Less than 3 years in current department or agency 13 87 2312
2018 3 to 10 years in current department or agency 16 84 4574
2018 11 to 20 years in current department or agency 20 80 3350
2018 More than 20 years in current department or agency 23 77 1200

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 4479
2020 11 to 20 years in current department or agency 0 100 3633
2019 3 to 10 years in current department or agency 0 100 4401
2019 11 to 20 years in current department or agency 0 100 3631
2018 Less than 3 years in current department or agency 0 100 2310
2018 3 to 10 years in current department or agency 0 100 4570
2018 11 to 20 years in current department or agency 0 100 3348
2018 More than 20 years in current department or agency 1 99 1200

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 2414
2020 3 to 10 years in current department or agency 17 83 4479
2020 11 to 20 years in current department or agency 17 83 3633
2020 More than 20 years in current department or agency 22 78 1296
2019 Less than 3 years in current department or agency 16 84 2713
2019 3 to 10 years in current department or agency 18 82 4401
2019 11 to 20 years in current department or agency 20 80 3631
2019 More than 20 years in current department or agency 21 79 1335
2018 Less than 3 years in current department or agency 17 83 2312
2018 3 to 10 years in current department or agency 18 82 4576
2018 11 to 20 years in current department or agency 20 80 3352
2018 More than 20 years in current department or agency 20 80 1202

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 2414
2020 3 to 10 years in current department or agency 29 71 4480
2020 11 to 20 years in current department or agency 31 69 3634
2020 More than 20 years in current department or agency 33 67 1296
2019 Less than 3 years in current department or agency 28 72 2692
2019 3 to 10 years in current department or agency 29 71 4359
2019 11 to 20 years in current department or agency 31 69 3599
2019 More than 20 years in current department or agency 32 68 1327
2018 Less than 3 years in current department or agency 26 74 2319
2018 3 to 10 years in current department or agency 28 72 4579
2018 11 to 20 years in current department or agency 31 69 3362
2018 More than 20 years in current department or agency 33 67 1207

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 2414
2020 3 to 10 years in current department or agency 14 86 4480
2020 11 to 20 years in current department or agency 14 86 3634
2020 More than 20 years in current department or agency 15 85 1296
2019 Less than 3 years in current department or agency 13 87 2692
2019 3 to 10 years in current department or agency 15 85 4359
2019 11 to 20 years in current department or agency 15 85 3599
2019 More than 20 years in current department or agency 15 85 1327
2018 Less than 3 years in current department or agency 13 87 2318
2018 3 to 10 years in current department or agency 15 85 4574
2018 11 to 20 years in current department or agency 16 84 3358
2018 More than 20 years in current department or agency 15 85 1205

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 2414
2020 3 to 10 years in current department or agency 6 94 4480
2020 11 to 20 years in current department or agency 6 94 3634
2020 More than 20 years in current department or agency 5 95 1296
2019 Less than 3 years in current department or agency 4 96 2692
2019 3 to 10 years in current department or agency 5 95 4359
2019 11 to 20 years in current department or agency 6 94 3599
2019 More than 20 years in current department or agency 6 94 1327
2018 Less than 3 years in current department or agency 4 96 2319
2018 3 to 10 years in current department or agency 4 96 4575
2018 11 to 20 years in current department or agency 6 94 3355
2018 More than 20 years in current department or agency 6 94 1205

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 2414
2020 3 to 10 years in current department or agency 17 83 4480
2020 11 to 20 years in current department or agency 20 80 3634
2020 More than 20 years in current department or agency 19 81 1296
2019 Less than 3 years in current department or agency 12 88 2692
2019 3 to 10 years in current department or agency 17 83 4359
2019 11 to 20 years in current department or agency 19 81 3599
2019 More than 20 years in current department or agency 22 78 1327
2018 Less than 3 years in current department or agency 10 90 2320
2018 3 to 10 years in current department or agency 18 82 4578
2018 11 to 20 years in current department or agency 21 79 3359
2018 More than 20 years in current department or agency 20 80 1205

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 2414
2020 3 to 10 years in current department or agency 5 95 4480
2020 11 to 20 years in current department or agency 6 94 3634
2020 More than 20 years in current department or agency 5 95 1296
2019 Less than 3 years in current department or agency 4 96 2692
2019 3 to 10 years in current department or agency 5 95 4359
2019 11 to 20 years in current department or agency 5 95 3599
2019 More than 20 years in current department or agency 6 94 1327
2018 Less than 3 years in current department or agency 4 96 2317
2018 3 to 10 years in current department or agency 4 96 4574
2018 11 to 20 years in current department or agency 5 95 3355
2018 More than 20 years in current department or agency 6 94 1204

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 2414
2020 3 to 10 years in current department or agency 5 95 4480
2020 11 to 20 years in current department or agency 8 92 3634
2020 More than 20 years in current department or agency 8 92 1296
2019 Less than 3 years in current department or agency 3 97 2692
2019 3 to 10 years in current department or agency 5 95 4359
2019 11 to 20 years in current department or agency 7 93 3599
2019 More than 20 years in current department or agency 10 90 1327
2018 Less than 3 years in current department or agency 4 96 2318
2018 3 to 10 years in current department or agency 6 94 4574
2018 11 to 20 years in current department or agency 8 92 3356
2018 More than 20 years in current department or agency 7 93 1204

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 2414
2020 3 to 10 years in current department or agency 9 91 4480
2020 11 to 20 years in current department or agency 8 92 3634
2020 More than 20 years in current department or agency 8 92 1296
2019 Less than 3 years in current department or agency 9 91 2692
2019 3 to 10 years in current department or agency 9 91 4359
2019 11 to 20 years in current department or agency 9 91 3599
2019 More than 20 years in current department or agency 9 91 1327
2018 Less than 3 years in current department or agency 10 90 2318
2018 3 to 10 years in current department or agency 9 91 4574
2018 11 to 20 years in current department or agency 8 92 3355
2018 More than 20 years in current department or agency 8 92 1204

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 2414
2020 3 to 10 years in current department or agency 8 92 4480
2020 11 to 20 years in current department or agency 9 91 3634
2020 More than 20 years in current department or agency 10 90 1296
2019 Less than 3 years in current department or agency 8 92 2692
2019 3 to 10 years in current department or agency 8 92 4359
2019 11 to 20 years in current department or agency 9 91 3599
2019 More than 20 years in current department or agency 10 90 1327
2018 Less than 3 years in current department or agency 7 93 2316
2018 3 to 10 years in current department or agency 8 92 4577
2018 11 to 20 years in current department or agency 9 91 3356
2018 More than 20 years in current department or agency 9 91 1204

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 2414
2020 3 to 10 years in current department or agency 50 50 4480
2020 11 to 20 years in current department or agency 47 53 3634
2020 More than 20 years in current department or agency 43 57 1296
2019 Less than 3 years in current department or agency 51 49 2692
2019 3 to 10 years in current department or agency 49 51 4359
2019 11 to 20 years in current department or agency 48 52 3599
2019 More than 20 years in current department or agency 44 56 1327
2018 Less than 3 years in current department or agency 53 47 2320
2018 3 to 10 years in current department or agency 50 50 4582
2018 11 to 20 years in current department or agency 46 54 3360
2018 More than 20 years in current department or agency 45 55 1204

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 2294
2020 3 to 10 years in current department or agency 6 94 4241
2020 11 to 20 years in current department or agency 5 95 3364
2020 More than 20 years in current department or agency 3 97 1192
2019 Less than 3 years in current department or agency 7 93 2426
2019 3 to 10 years in current department or agency 6 94 3870
2019 11 to 20 years in current department or agency 5 95 3110
2019 More than 20 years in current department or agency 5 95 1112
2018 Less than 3 years in current department or agency 6 94 2226
2018 3 to 10 years in current department or agency 5 95 4284
2018 11 to 20 years in current department or agency 5 95 3079
2018 More than 20 years in current department or agency 5 95 1119

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 2294
2020 3 to 10 years in current department or agency 16 84 4241
2020 11 to 20 years in current department or agency 11 89 3364
2020 More than 20 years in current department or agency 9 91 1192
2019 Less than 3 years in current department or agency 23 77 2426
2019 3 to 10 years in current department or agency 15 85 3870
2019 11 to 20 years in current department or agency 9 91 3110
2019 More than 20 years in current department or agency 9 91 1112
2018 Less than 3 years in current department or agency 24 76 2227
2018 3 to 10 years in current department or agency 14 86 4284
2018 11 to 20 years in current department or agency 9 91 3077
2018 More than 20 years in current department or agency 6 94 1119

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 2294
2020 3 to 10 years in current department or agency 4 96 4241
2020 11 to 20 years in current department or agency 3 97 3364
2020 More than 20 years in current department or agency 2 98 1192
2019 Less than 3 years in current department or agency 5 95 2426
2019 3 to 10 years in current department or agency 4 96 3870
2019 11 to 20 years in current department or agency 3 97 3110
2019 More than 20 years in current department or agency 3 97 1112
2018 Less than 3 years in current department or agency 5 95 2226
2018 3 to 10 years in current department or agency 3 97 4282
2018 11 to 20 years in current department or agency 3 97 3077
2018 More than 20 years in current department or agency 2 98 1119

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 2294
2020 3 to 10 years in current department or agency 3 97 4241
2020 11 to 20 years in current department or agency 2 98 3364
2020 More than 20 years in current department or agency 2 98 1192
2019 Less than 3 years in current department or agency 3 97 2426
2019 3 to 10 years in current department or agency 3 97 3870
2019 11 to 20 years in current department or agency 2 98 3110
2019 More than 20 years in current department or agency 3 97 1112
2018 Less than 3 years in current department or agency 3 97 2226
2018 3 to 10 years in current department or agency 2 98 4282
2018 11 to 20 years in current department or agency 2 98 3078
2018 More than 20 years in current department or agency 1 99 1119

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 2294
2020 3 to 10 years in current department or agency 3 97 4241
2020 11 to 20 years in current department or agency 3 97 3364
2020 More than 20 years in current department or agency 3 97 1192
2019 Less than 3 years in current department or agency 4 96 2426
2019 3 to 10 years in current department or agency 3 97 3870
2019 11 to 20 years in current department or agency 3 97 3110
2019 More than 20 years in current department or agency 3 97 1112
2018 Less than 3 years in current department or agency 4 96 2226
2018 3 to 10 years in current department or agency 2 98 4283
2018 11 to 20 years in current department or agency 3 97 3077
2018 More than 20 years in current department or agency 2 98 1120

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 2294
2020 3 to 10 years in current department or agency 4 96 4241
2020 11 to 20 years in current department or agency 4 96 3364
2020 More than 20 years in current department or agency 4 96 1192
2019 Less than 3 years in current department or agency 4 96 2426
2019 3 to 10 years in current department or agency 4 96 3870
2019 11 to 20 years in current department or agency 4 96 3110
2019 More than 20 years in current department or agency 5 95 1112
2018 Less than 3 years in current department or agency 4 96 2226
2018 3 to 10 years in current department or agency 4 96 4282
2018 11 to 20 years in current department or agency 3 97 3077
2018 More than 20 years in current department or agency 4 96 1119

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 2294
2020 3 to 10 years in current department or agency 6 94 4241
2020 11 to 20 years in current department or agency 5 95 3364
2020 More than 20 years in current department or agency 5 95 1192
2019 Less than 3 years in current department or agency 15 85 2426
2019 3 to 10 years in current department or agency 5 95 3870
2019 11 to 20 years in current department or agency 5 95 3110
2019 More than 20 years in current department or agency 5 95 1112
2018 Less than 3 years in current department or agency 12 88 2228
2018 3 to 10 years in current department or agency 6 94 4282
2018 11 to 20 years in current department or agency 5 95 3077
2018 More than 20 years in current department or agency 3 97 1119

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 2294
2020 3 to 10 years in current department or agency 14 86 4241
2020 11 to 20 years in current department or agency 10 90 3364
2020 More than 20 years in current department or agency 8 92 1192
2019 Less than 3 years in current department or agency 14 86 2426
2019 3 to 10 years in current department or agency 11 89 3870
2019 11 to 20 years in current department or agency 9 91 3110
2019 More than 20 years in current department or agency 9 91 1112
2018 Less than 3 years in current department or agency 15 85 2226
2018 3 to 10 years in current department or agency 12 88 4285
2018 11 to 20 years in current department or agency 9 91 3077
2018 More than 20 years in current department or agency 8 92 1120

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 2294
2020 3 to 10 years in current department or agency 11 89 4241
2020 11 to 20 years in current department or agency 11 89 3364
2020 More than 20 years in current department or agency 12 88 1192
2019 Less than 3 years in current department or agency 10 90 2426
2019 3 to 10 years in current department or agency 10 90 3870
2019 11 to 20 years in current department or agency 10 90 3110
2019 More than 20 years in current department or agency 11 89 1112
2018 Less than 3 years in current department or agency 9 91 2226
2018 3 to 10 years in current department or agency 11 89 4284
2018 11 to 20 years in current department or agency 11 89 3080
2018 More than 20 years in current department or agency 11 89 1120

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 2294
2020 3 to 10 years in current department or agency 29 71 4241
2020 11 to 20 years in current department or agency 30 70 3364
2020 More than 20 years in current department or agency 28 72 1192
2019 Less than 3 years in current department or agency 25 75 2426
2019 3 to 10 years in current department or agency 28 72 3870
2019 11 to 20 years in current department or agency 29 71 3110
2019 More than 20 years in current department or agency 27 73 1112
2018 Less than 3 years in current department or agency 23 77 2226
2018 3 to 10 years in current department or agency 28 72 4288
2018 11 to 20 years in current department or agency 29 71 3079
2018 More than 20 years in current department or agency 27 73 1120

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 2294
2020 3 to 10 years in current department or agency 9 91 4241
2020 11 to 20 years in current department or agency 10 90 3364
2020 More than 20 years in current department or agency 9 91 1192
2019 Less than 3 years in current department or agency 8 92 2426
2019 3 to 10 years in current department or agency 10 90 3870
2019 11 to 20 years in current department or agency 8 92 3110
2019 More than 20 years in current department or agency 9 91 1112
2018 Less than 3 years in current department or agency 8 92 2226
2018 3 to 10 years in current department or agency 10 90 4284
2018 11 to 20 years in current department or agency 9 91 3079
2018 More than 20 years in current department or agency 9 91 1120

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 2294
2020 3 to 10 years in current department or agency 48 52 4241
2020 11 to 20 years in current department or agency 48 52 3364
2020 More than 20 years in current department or agency 44 56 1192
2019 Less than 3 years in current department or agency 42 58 2426
2019 3 to 10 years in current department or agency 46 54 3870
2019 11 to 20 years in current department or agency 47 53 3110
2019 More than 20 years in current department or agency 43 57 1112
2018 Less than 3 years in current department or agency 40 60 2227
2018 3 to 10 years in current department or agency 46 54 4292
2018 11 to 20 years in current department or agency 47 53 3084
2018 More than 20 years in current department or agency 43 57 1121

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 1 99 2294
2020 3 to 10 years in current department or agency 1 99 4241
2020 11 to 20 years in current department or agency 2 98 3364
2020 More than 20 years in current department or agency 2 98 1192
2019 Less than 3 years in current department or agency 2 98 2426
2019 3 to 10 years in current department or agency 2 98 3870
2019 11 to 20 years in current department or agency 2 98 3110
2019 More than 20 years in current department or agency 2 98 1112
2018 Less than 3 years in current department or agency 2 98 2226
2018 3 to 10 years in current department or agency 2 98 4282
2018 11 to 20 years in current department or agency 2 98 3077
2018 More than 20 years in current department or agency 3 97 1120

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 2294
2020 3 to 10 years in current department or agency 64 36 4241
2020 11 to 20 years in current department or agency 66 34 3364
2020 More than 20 years in current department or agency 68 32 1192
2019 Less than 3 years in current department or agency 54 46 2426
2019 3 to 10 years in current department or agency 64 36 3870
2019 11 to 20 years in current department or agency 67 33 3110
2019 More than 20 years in current department or agency 66 34 1112
2018 Less than 3 years in current department or agency 56 44 2229
2018 3 to 10 years in current department or agency 64 36 4293
2018 11 to 20 years in current department or agency 66 34 3085
2018 More than 20 years in current department or agency 69 31 1120

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 2294
2020 3 to 10 years in current department or agency 3 97 4241
2020 11 to 20 years in current department or agency 4 96 3364
2020 More than 20 years in current department or agency 5 95 1192
2019 Less than 3 years in current department or agency 3 97 2426
2019 3 to 10 years in current department or agency 4 96 3870
2019 11 to 20 years in current department or agency 4 96 3110
2019 More than 20 years in current department or agency 4 96 1112
2018 Less than 3 years in current department or agency 2 98 2226
2018 3 to 10 years in current department or agency 4 96 4282
2018 11 to 20 years in current department or agency 5 95 3079
2018 More than 20 years in current department or agency 5 95 1119

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 2294
2020 3 to 10 years in current department or agency 13 87 4241
2020 11 to 20 years in current department or agency 13 87 3364
2020 More than 20 years in current department or agency 13 87 1192
2019 Less than 3 years in current department or agency 11 89 2426
2019 3 to 10 years in current department or agency 10 90 3870
2019 11 to 20 years in current department or agency 11 89 3110
2019 More than 20 years in current department or agency 12 88 1112
2018 Less than 3 years in current department or agency 13 87 2227
2018 3 to 10 years in current department or agency 13 87 4285
2018 11 to 20 years in current department or agency 13 87 3074
2018 More than 20 years in current department or agency 14 86 1119

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 14 15 3 2 33 8 68 8 47348
2020 3 to 10 years in current department or agency 20 18 19 5 4 28 6 58 13 61388
2020 11 to 20 years in current department or agency 17 19 21 5 5 27 4 54 16 46054
2020 More than 20 years in current department or agency 21 23 20 5 4 24 3 60 12 19851
2019 Less than 3 years in current department or agency 23 14 18 3 2 29 9 62 9 46870
2019 3 to 10 years in current department or agency 18 17 22 5 5 27 6 52 15 55900
2019 11 to 20 years in current department or agency 16 18 24 6 6 26 5 48 17 43094
2019 More than 20 years in current department or agency 20 21 22 5 5 22 4 55 15 18321
2018 Less than 3 years in current department or agency 23 15 18 2 2 32 8 64 6 48408
2018 3 to 10 years in current department or agency 16 19 25 5 5 25 5 49 14 53634
2018 11 to 20 years in current department or agency 14 20 27 5 6 24 4 47 16 39064
2018 More than 20 years in current department or agency 18 23 26 5 5 21 3 53 13 16745
2017 Less than 3 years in current department or agency 22 15 14 2 2 35 10 68 6 44542
2017 3 to 10 years in current department or agency 16 18 22 4 4 29 7 53 13 63616
2017 11 to 20 years in current department or agency 15 20 23 5 5 28 5 51 15 42370
2017 More than 20 years in current department or agency 18 23 23 4 4 23 4 57 12 20151
2014 Less than 3 years in current department or agency 20 14 16 2 2 36 10 64 7 32198
2014 3 to 10 years in current department or agency 15 17 21 4 4 31 7 53 12 80418
2014 11 to 20 years in current department or agency 15 19 23 4 4 29 5 52 13 40945
2014 More than 20 years in current department or agency 18 23 23 4 4 25 4 57 10 24645

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 27 13 3 2 12 1 80 5 47383
2020 3 to 10 years in current department or agency 34 31 17 5 4 9 1 71 10 61451
2020 11 to 20 years in current department or agency 30 32 19 6 5 8 1 68 12 46065
2020 More than 20 years in current department or agency 35 33 17 5 4 5 1 73 9 19853
2019 Less than 3 years in current department or agency 41 26 15 3 2 11 2 78 6 46834
2019 3 to 10 years in current department or agency 33 29 19 5 4 9 1 69 10 55894
2019 11 to 20 years in current department or agency 29 31 20 6 5 8 1 66 12 43085
2019 More than 20 years in current department or agency 34 32 18 5 5 6 1 71 10 18284
2018 Less than 3 years in current department or agency 39 28 15 3 2 12 2 78 5 48402
2018 3 to 10 years in current department or agency 27 31 21 5 5 9 1 65 11 53625
2018 11 to 20 years in current department or agency 25 33 22 6 6 8 1 64 12 39067
2018 More than 20 years in current department or agency 29 34 21 5 4 6 1 68 10 16743
2017 Less than 3 years in current department or agency 40 27 12 2 1 15 2 81 4 44501
2017 3 to 10 years in current department or agency 28 32 19 5 4 12 2 69 10 63554
2017 11 to 20 years in current department or agency 26 33 19 5 5 10 1 67 11 42307
2017 More than 20 years in current department or agency 30 35 18 4 4 8 1 71 9 20102
2014 Less than 3 years in current department or agency 36 26 14 2 2 18 2 78 5 32196
2014 3 to 10 years in current department or agency 27 30 19 4 3 15 2 68 9 80377
2014 11 to 20 years in current department or agency 26 32 20 5 4 13 1 67 10 40936
2014 More than 20 years in current department or agency 29 34 19 4 3 11 1 70 8 24606

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 47174
2020 3 to 10 years in current department or agency 9 91 61263
2020 11 to 20 years in current department or agency 9 91 45991
2020 More than 20 years in current department or agency 10 90 19817

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 47241
2020 3 to 10 years in current department or agency 14 86 61337
2020 11 to 20 years in current department or agency 15 85 46025
2020 More than 20 years in current department or agency 14 86 19845
2019 Less than 3 years in current department or agency 15 85 46905
2019 3 to 10 years in current department or agency 17 83 55976
2019 11 to 20 years in current department or agency 18 82 43138
2019 More than 20 years in current department or agency 17 83 18345
2017 Less than 3 years in current department or agency 14 86 44531
2017 3 to 10 years in current department or agency 19 81 63589
2017 11 to 20 years in current department or agency 19 81 42344
2017 More than 20 years in current department or agency 16 84 20110
2014 Less than 3 years in current department or agency 13 87 32137
2014 3 to 10 years in current department or agency 16 84 80281
2014 11 to 20 years in current department or agency 16 84 40872
2014 More than 20 years in current department or agency 14 86 24598

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 5528
2020 3 to 10 years in current department or agency 47 53 8352
2020 11 to 20 years in current department or agency 54 46 6622
2020 More than 20 years in current department or agency 60 40 2603

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 79 21 5525
2020 3 to 10 years in current department or agency 79 21 8355
2020 11 to 20 years in current department or agency 79 21 6617
2020 More than 20 years in current department or agency 81 19 2603
2019 Less than 3 years in current department or agency 82 18 7181
2019 3 to 10 years in current department or agency 82 18 9520
2019 11 to 20 years in current department or agency 81 19 7594
2019 More than 20 years in current department or agency 80 20 2952
2017 Less than 3 years in current department or agency 78 22 6220
2017 3 to 10 years in current department or agency 78 22 11728
2017 11 to 20 years in current department or agency 78 22 7832
2017 More than 20 years in current department or agency 77 23 3143
2014 Less than 3 years in current department or agency 78 22 4147
2014 3 to 10 years in current department or agency 78 22 12891
2014 11 to 20 years in current department or agency 77 23 6458
2014 More than 20 years in current department or agency 76 24 3450

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 7 6 2 1 1 84 9 4353
2020 3 to 10 years in current department or agency 48 34 8 7 3 0 0 82 10 6624
2020 11 to 20 years in current department or agency 45 36 8 7 3 0 0 81 11 5308
2020 More than 20 years in current department or agency 47 34 8 7 3 0 0 81 10 2114
2019 Less than 3 years in current department or agency 50 31 6 8 3 1 1 83 11 5784
2019 3 to 10 years in current department or agency 47 32 6 9 4 0 0 80 14 7739
2019 11 to 20 years in current department or agency 44 33 7 10 5 0 0 78 15 6112
2019 More than 20 years in current department or agency 48 32 6 9 5 1 0 80 14 2349
2017 Less than 3 years in current department or agency 51 33 5 7 3 1 1 85 10 4868
2017 3 to 10 years in current department or agency 46 35 6 8 4 0 1 82 12 9262
2017 11 to 20 years in current department or agency 43 38 6 8 4 0 0 81 12 6152
2017 More than 20 years in current department or agency 46 36 6 8 4 1 0 82 12 2439
2014 Less than 3 years in current department or agency 54 31 5 6 3 0 1 86 9 3269
2014 3 to 10 years in current department or agency 50 32 6 7 4 0 0 82 11 10186
2014 11 to 20 years in current department or agency 47 34 6 8 4 0 0 82 12 5002
2014 More than 20 years in current department or agency 49 32 6 8 5 0 1 82 13 2640

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 29 7 4 2 2 3 86 6 47382
2020 3 to 10 years in current department or agency 47 31 9 5 3 2 3 81 9 61463
2020 11 to 20 years in current department or agency 44 31 10 6 4 2 3 80 10 46132
2020 More than 20 years in current department or agency 47 30 9 5 3 2 3 82 9 19894
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 32 13 8 4 3 0 75 12 47291
2020 3 to 10 years in current department or agency 32 33 15 11 7 2 0 67 18 61295
2020 11 to 20 years in current department or agency 30 33 15 11 8 2 0 65 19 46034
2020 More than 20 years in current department or agency 34 34 14 9 6 2 0 71 15 19825

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 38 8 7 2 1 0 83 9 47459
2020 3 to 10 years in current department or agency 36 40 11 9 4 0 0 76 13 61557
2020 11 to 20 years in current department or agency 33 41 11 10 4 0 0 75 14 46188
2020 More than 20 years in current department or agency 37 41 10 8 3 0 0 78 11 19924

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 10 7 3 1 0 80 10 47277
2020 3 to 10 years in current department or agency 35 37 13 10 5 1 0 73 14 61313
2020 11 to 20 years in current department or agency 33 38 13 10 5 1 0 72 15 45984
2020 More than 20 years in current department or agency 37 39 12 9 3 0 0 76 12 19819

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 35 15 6 2 1 1 77 7 47093
2020 3 to 10 years in current department or agency 32 38 18 7 3 1 1 71 11 61119
2020 11 to 20 years in current department or agency 31 39 18 7 3 1 1 71 10 45814
2020 More than 20 years in current department or agency 35 39 16 6 2 0 1 75 9 19777

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 31 10 3 1 1 1 85 5 47315
2020 3 to 10 years in current department or agency 42 35 13 5 3 1 1 79 8 61322
2020 11 to 20 years in current department or agency 39 37 14 5 3 1 1 77 9 46016
2020 More than 20 years in current department or agency 42 35 13 5 3 1 1 79 8 19817

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 16 4 1 1 6 2 94 1 47356
2020 3 to 10 years in current department or agency 63 18 6 1 1 7 3 91 2 61429
2020 11 to 20 years in current department or agency 61 20 7 1 1 7 3 91 2 46050
2020 More than 20 years in current department or agency 62 19 7 1 1 6 4 90 2 19828

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 31 7 4 1 2 0 87 6 47303
2020 3 to 10 years in current department or agency 48 34 9 5 3 1 0 83 8 61306
2020 11 to 20 years in current department or agency 47 35 10 5 3 1 0 83 8 45956
2020 More than 20 years in current department or agency 51 33 9 4 2 1 0 85 7 19782

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 27 8 6 3 1 0 83 9 47274
2020 3 to 10 years in current department or agency 48 30 9 7 5 1 0 79 12 61268
2020 11 to 20 years in current department or agency 46 31 9 8 6 1 0 77 14 45935
2020 More than 20 years in current department or agency 47 30 9 7 6 1 0 78 13 19799

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 26 8 4 2 1 0 86 7 47329
2020 3 to 10 years in current department or agency 50 29 9 6 5 1 0 80 11 61408
2020 11 to 20 years in current department or agency 47 30 10 7 5 1 0 78 12 46031
2020 More than 20 years in current department or agency 51 30 9 6 4 0 0 81 10 19816

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 94 6 6780
2020 3 to 10 years in current department or agency 91 9 14026
2020 11 to 20 years in current department or agency 89 11 15336
2020 More than 20 years in current department or agency 85 15 7760

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 34 17 18 8 1 0 57 26 6456
2020 3 to 10 years in current department or agency 20 35 17 19 9 0 0 55 28 13196
2020 11 to 20 years in current department or agency 19 36 19 18 8 0 0 55 27 14219
2020 More than 20 years in current department or agency 22 38 18 16 6 0 0 60 22 7075

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 37 10 5 2 2 0 83 7 47371
2020 3 to 10 years in current department or agency 38 40 12 6 3 1 0 79 9 61438
2020 11 to 20 years in current department or agency 37 41 12 6 3 1 0 79 9 46095
2020 More than 20 years in current department or agency 41 40 11 5 2 1 0 82 7 19883
2019 Less than 3 years in current department or agency 35 38 14 7 3 3 0 75 11 46845
2019 3 to 10 years in current department or agency 30 41 15 8 4 1 0 72 13 55833
2019 11 to 20 years in current department or agency 29 42 15 8 5 1 0 72 13 43038
2019 More than 20 years in current department or agency 32 42 14 7 4 1 0 75 10 18276
2018 Less than 3 years in current department or agency 34 37 15 7 3 4 0 74 10 48460
2018 3 to 10 years in current department or agency 27 41 16 9 5 2 0 69 14 53636
2018 11 to 20 years in current department or agency 27 42 16 9 5 1 0 70 14 39071
2018 More than 20 years in current department or agency 29 43 16 7 4 1 0 73 11 16742
2017 Less than 3 years in current department or agency 28 38 15 8 4 7 1 71 13 44555
2017 3 to 10 years in current department or agency 23 40 17 10 7 3 0 65 17 63592
2017 11 to 20 years in current department or agency 23 42 17 9 7 3 0 66 16 42350
2017 More than 20 years in current department or agency 25 42 17 8 5 3 0 69 14 20097

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 27 11 10 6 1 0 73 17 47321
2020 3 to 10 years in current department or agency 38 29 12 12 9 1 0 67 21 61391
2020 11 to 20 years in current department or agency 35 30 12 12 10 1 0 66 22 46036
2020 More than 20 years in current department or agency 36 30 12 11 9 1 1 67 21 19865

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 11 3 2 3 1 83 6 47213
2020 3 to 10 years in current department or agency 47 28 13 5 4 3 1 77 9 61215
2020 11 to 20 years in current department or agency 44 29 14 5 5 3 1 75 10 45893
2020 More than 20 years in current department or agency 45 29 14 5 4 3 1 76 9 19796

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 32 13 7 4 2 0 75 11 47389
2020 3 to 10 years in current department or agency 31 33 16 11 8 1 0 65 18 61491
2020 11 to 20 years in current department or agency 28 33 17 12 9 1 0 62 21 46137
2020 More than 20 years in current department or agency 31 34 16 10 8 1 0 67 18 19888
2019 Less than 3 years in current department or agency 30 36 16 10 5 2 0 67 16 46903
2019 3 to 10 years in current department or agency 21 35 18 14 10 1 0 57 25 55972
2019 11 to 20 years in current department or agency 19 34 18 15 12 1 0 54 28 43113
2019 More than 20 years in current department or agency 22 36 17 13 10 1 0 59 23 18323
2018 Less than 3 years in current department or agency 31 36 16 9 5 3 0 70 14 48508
2018 3 to 10 years in current department or agency 19 34 18 15 12 1 0 55 27 53695
2018 11 to 20 years in current department or agency 18 34 19 16 13 1 0 53 28 39176
2018 More than 20 years in current department or agency 20 37 17 14 10 1 0 58 24 16760
2017 Less than 3 years in current department or agency 26 40 15 10 5 3 0 69 16 44574
2017 3 to 10 years in current department or agency 15 36 18 16 13 2 0 52 29 63609
2017 11 to 20 years in current department or agency 14 36 18 17 14 2 0 51 31 42356
2017 More than 20 years in current department or agency 17 38 19 14 11 2 0 56 25 20116

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 46 12 11 3 1 1 74 14 6774
2020 3 to 10 years in current department or agency 23 47 13 12 4 1 1 71 16 14016
2020 11 to 20 years in current department or agency 22 48 14 13 3 1 1 70 16 15341
2020 More than 20 years in current department or agency 24 49 13 11 3 1 1 73 14 7757
2019 Less than 3 years in current department or agency 25 43 14 11 3 2 2 71 15 6615
2019 3 to 10 years in current department or agency 21 44 15 12 4 2 2 67 17 12755
2019 11 to 20 years in current department or agency 19 46 15 13 5 1 2 67 18 13953
2019 More than 20 years in current department or agency 20 47 13 12 4 1 2 70 16 7016

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 24 17 10 10 0 2 63 20 47455
2020 3 to 10 years in current department or agency 33 25 18 11 12 0 1 58 23 61533
2020 11 to 20 years in current department or agency 30 26 19 12 12 0 1 56 25 46167
2020 More than 20 years in current department or agency 29 27 20 12 11 0 1 57 23 19894

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 28 19 9 7 0 1 64 17 47351
2020 3 to 10 years in current department or agency 30 28 20 11 10 0 0 58 22 61388
2020 11 to 20 years in current department or agency 32 28 20 10 9 0 1 61 20 46028
2020 More than 20 years in current department or agency 36 28 17 9 8 0 1 65 18 19833
2019 Less than 3 years in current department or agency 23 27 21 13 15 0 1 51 28 46916
2019 3 to 10 years in current department or agency 21 26 21 13 18 0 1 47 32 56001
2019 11 to 20 years in current department or agency 24 27 20 12 15 0 1 51 28 43144
2019 More than 20 years in current department or agency 28 27 19 11 14 0 1 56 25 18334
2018 Less than 3 years in current department or agency 22 25 22 13 16 0 1 48 30 48524
2018 3 to 10 years in current department or agency 19 23 22 15 21 0 1 43 36 53722
2018 11 to 20 years in current department or agency 21 25 22 13 17 0 1 47 31 39111
2018 More than 20 years in current department or agency 24 25 21 13 16 0 1 49 29 16780
2017 Less than 3 years in current department or agency 21 24 20 15 19 0 2 45 34 44537
2017 3 to 10 years in current department or agency 20 23 19 15 21 0 2 44 36 63558
2017 11 to 20 years in current department or agency 23 25 19 13 17 0 2 49 31 42289
2017 More than 20 years in current department or agency 25 24 19 13 17 0 2 50 30 20109

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 29 24 13 9 0 0 54 22 47425
2020 3 to 10 years in current department or agency 19 26 26 16 12 0 0 45 28 61490
2020 11 to 20 years in current department or agency 16 26 27 17 13 0 0 42 31 46120
2020 More than 20 years in current department or agency 19 27 27 16 11 0 1 46 27 19886
2019 Less than 3 years in current department or agency 27 30 23 11 7 0 1 58 18 46910
2019 3 to 10 years in current department or agency 18 28 27 16 11 0 1 46 27 55964
2019 11 to 20 years in current department or agency 15 27 27 17 12 0 1 43 29 43119
2019 More than 20 years in current department or agency 18 28 27 16 11 0 1 46 27 18324
2018 Less than 3 years in current department or agency 25 29 26 12 6 0 1 56 18 48489
2018 3 to 10 years in current department or agency 15 26 29 17 12 0 1 42 29 53674
2018 11 to 20 years in current department or agency 13 25 30 18 13 0 1 38 32 39107
2018 More than 20 years in current department or agency 15 25 29 18 12 0 1 40 30 16756
2017 Less than 3 years in current department or agency 28 30 24 11 7 0 1 58 18 44557
2017 3 to 10 years in current department or agency 17 27 27 16 12 0 1 44 28 63570
2017 11 to 20 years in current department or agency 14 26 28 18 13 0 1 41 31 42299
2017 More than 20 years in current department or agency 16 26 28 17 12 0 1 42 30 20124

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 28 17 9 6 0 2 68 15 47322
2020 3 to 10 years in current department or agency 28 30 21 12 8 0 1 59 19 61325
2020 11 to 20 years in current department or agency 24 30 23 13 9 0 1 55 22 45999
2020 More than 20 years in current department or agency 24 31 23 13 7 0 1 56 20 19828
2019 Less than 3 years in current department or agency 38 29 17 8 5 0 2 69 13 46706
2019 3 to 10 years in current department or agency 27 31 21 11 7 0 2 59 19 55703
2019 11 to 20 years in current department or agency 21 32 24 13 8 0 2 54 21 42894
2019 More than 20 years in current department or agency 22 32 24 12 8 0 2 55 21 18247
2018 Less than 3 years in current department or agency 35 29 19 9 5 1 2 66 14 48312
2018 3 to 10 years in current department or agency 22 30 24 13 8 0 2 53 22 53460
2018 11 to 20 years in current department or agency 18 30 26 15 9 0 2 48 25 38920
2018 More than 20 years in current department or agency 18 29 27 14 9 0 2 48 24 16705
2017 Less than 3 years in current department or agency 38 28 17 8 5 1 3 69 14 44452
2017 3 to 10 years in current department or agency 23 30 23 13 8 0 3 55 22 63452
2017 11 to 20 years in current department or agency 19 30 25 14 9 0 2 50 25 42199
2017 More than 20 years in current department or agency 19 30 25 15 9 0 2 50 24 20076

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 24 19 12 9 1 1 59 21 47233
2020 3 to 10 years in current department or agency 24 24 21 15 13 1 1 50 28 61267
2020 11 to 20 years in current department or agency 20 24 23 17 14 1 1 45 32 45917
2020 More than 20 years in current department or agency 21 26 23 16 12 1 1 48 29 19832
2019 Less than 3 years in current department or agency 31 25 19 12 10 1 1 58 23 46735
2019 3 to 10 years in current department or agency 20 24 22 16 16 1 1 45 32 55750
2019 11 to 20 years in current department or agency 16 24 23 18 18 1 1 40 36 42921
2019 More than 20 years in current department or agency 16 25 24 17 16 1 1 42 34 18254
2018 Less than 3 years in current department or agency 30 25 20 12 9 1 2 57 22 48353
2018 3 to 10 years in current department or agency 17 23 24 18 17 1 1 41 35 53496
2018 11 to 20 years in current department or agency 14 22 25 19 18 1 1 37 38 38962
2018 More than 20 years in current department or agency 15 23 25 19 17 1 1 38 36 16720
2017 Less than 3 years in current department or agency 32 24 19 12 9 1 3 59 21 44538
2017 3 to 10 years in current department or agency 18 23 22 18 16 1 2 42 35 63560
2017 11 to 20 years in current department or agency 15 22 24 19 17 1 2 38 37 42304
2017 More than 20 years in current department or agency 16 23 24 18 16 1 2 40 35 20103

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 21 11 6 4 0 3 78 11 47215
2020 3 to 10 years in current department or agency 46 24 13 7 6 0 4 73 13 61226
2020 11 to 20 years in current department or agency 41 25 15 8 7 0 4 69 16 45903
2020 More than 20 years in current department or agency 43 24 14 8 6 0 5 71 14 19803
2019 Less than 3 years in current department or agency 59 21 9 4 3 0 4 83 7 46772
2019 3 to 10 years in current department or agency 49 24 12 6 5 0 5 76 11 55766
2019 11 to 20 years in current department or agency 44 25 13 7 5 0 5 73 13 42926
2019 More than 20 years in current department or agency 45 24 13 6 4 0 7 74 12 18254
2018 Less than 3 years in current department or agency 56 21 10 4 3 1 5 82 7 48317
2018 3 to 10 years in current department or agency 44 24 14 6 5 0 6 73 12 53518
2018 11 to 20 years in current department or agency 40 25 15 7 5 0 6 70 14 38950
2018 More than 20 years in current department or agency 41 23 15 7 5 0 9 71 13 16728
2017 Less than 3 years in current department or agency 54 20 10 4 3 1 8 82 7 44481
2017 3 to 10 years in current department or agency 42 24 14 6 4 1 9 74 11 63474
2017 11 to 20 years in current department or agency 39 25 15 7 5 1 10 71 13 42233
2017 More than 20 years in current department or agency 38 24 14 7 5 1 11 71 13 20062

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 27 19 11 9 0 0 61 19 47346
2020 3 to 10 years in current department or agency 28 27 22 12 10 0 0 56 23 61392
2020 11 to 20 years in current department or agency 26 27 22 14 11 0 1 53 25 46051
2020 More than 20 years in current department or agency 32 29 20 10 8 0 1 61 18 19846
2019 Less than 3 years in current department or agency 39 29 17 8 6 0 1 69 14 46809
2019 3 to 10 years in current department or agency 31 29 20 10 9 0 1 61 19 55876
2019 11 to 20 years in current department or agency 27 30 22 11 10 0 1 57 21 43086
2019 More than 20 years in current department or agency 33 30 20 9 7 0 1 64 16 18308
2018 Less than 3 years in current department or agency 39 27 18 8 6 0 1 66 15 48425
2018 3 to 10 years in current department or agency 28 27 22 12 10 0 1 55 22 53621
2018 11 to 20 years in current department or agency 24 28 23 13 11 0 1 52 24 39052
2018 More than 20 years in current department or agency 28 29 22 11 8 0 1 58 20 16755
2017 Less than 3 years in current department or agency 37 29 19 9 6 0 1 67 14 44418
2017 3 to 10 years in current department or agency 27 30 22 12 8 0 1 57 20 63430
2017 11 to 20 years in current department or agency 24 30 24 13 9 0 1 54 22 42184
2017 More than 20 years in current department or agency 29 32 22 10 6 0 1 61 16 20058

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 22 16 9 8 0 7 64 19 47343
2020 3 to 10 years in current department or agency 31 23 18 11 10 0 6 58 23 61402
2020 11 to 20 years in current department or agency 27 24 20 12 12 0 5 53 25 45994
2020 More than 20 years in current department or agency 34 28 18 9 6 0 6 66 16 19831

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 31 16 6 3 1 1 74 9 47290
2020 3 to 10 years in current department or agency 31 33 20 9 5 1 1 65 14 61313
2020 11 to 20 years in current department or agency 27 34 22 10 6 1 1 62 16 45948
2020 More than 20 years in current department or agency 29 35 21 9 5 1 1 65 14 19809
2019 Less than 3 years in current department or agency 37 33 17 7 4 1 1 71 11 46825
2019 3 to 10 years in current department or agency 26 35 22 10 6 1 1 62 16 55807
2019 11 to 20 years in current department or agency 22 36 23 11 7 1 1 59 18 43015
2019 More than 20 years in current department or agency 24 36 22 10 6 1 1 61 16 18294
2018 Less than 3 years in current department or agency 35 32 19 7 3 1 2 70 11 48306
2018 3 to 10 years in current department or agency 22 34 25 11 7 1 1 56 19 53551
2018 11 to 20 years in current department or agency 19 34 26 12 8 1 1 53 20 39044
2018 More than 20 years in current department or agency 19 35 25 12 7 1 1 55 19 16721
2017 Less than 3 years in current department or agency 39 30 17 7 4 1 2 71 11 44390
2017 3 to 10 years in current department or agency 24 32 23 12 7 1 2 57 20 63392
2017 11 to 20 years in current department or agency 21 32 24 13 7 1 1 54 21 42162
2017 More than 20 years in current department or agency 23 33 23 12 6 1 2 58 19 20035

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 32 19 9 5 1 1 66 14 47249
2020 3 to 10 years in current department or agency 24 32 23 12 8 0 1 56 20 61284
2020 11 to 20 years in current department or agency 20 33 25 14 8 0 1 53 22 45942
2020 More than 20 years in current department or agency 21 34 23 13 7 0 1 56 21 19808
2019 Less than 3 years in current department or agency 32 32 20 9 5 1 1 66 14 46793
2019 3 to 10 years in current department or agency 21 32 24 13 8 0 1 55 21 55789
2019 11 to 20 years in current department or agency 17 33 26 15 9 0 1 50 24 42989
2019 More than 20 years in current department or agency 18 34 25 14 8 0 1 52 22 18296
2018 Less than 3 years in current department or agency 32 32 21 9 5 1 2 65 14 48300
2018 3 to 10 years in current department or agency 18 31 26 15 9 0 1 50 24 53555
2018 11 to 20 years in current department or agency 15 31 27 16 10 0 1 46 26 39022
2018 More than 20 years in current department or agency 15 31 27 16 9 0 1 47 26 16707
2017 Less than 3 years in current department or agency 35 31 19 9 4 1 2 68 13 44383
2017 3 to 10 years in current department or agency 19 31 24 15 9 1 1 51 24 63397
2017 11 to 20 years in current department or agency 16 30 26 17 10 1 1 47 27 42187
2017 More than 20 years in current department or agency 17 31 25 16 9 1 1 48 26 20042

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 29 17 9 5 0 1 69 14 47277
2020 3 to 10 years in current department or agency 32 31 19 10 7 0 1 63 17 61290
2020 11 to 20 years in current department or agency 28 33 20 11 7 0 1 62 18 45932
2020 More than 20 years in current department or agency 31 33 19 10 6 0 1 65 15 19808
2019 Less than 3 years in current department or agency 36 29 18 10 6 0 1 66 15 46748
2019 3 to 10 years in current department or agency 29 31 20 11 8 0 1 61 19 55757
2019 11 to 20 years in current department or agency 26 32 21 12 8 0 1 59 19 42972
2019 More than 20 years in current department or agency 29 33 20 10 6 0 1 63 17 18262
2018 Less than 3 years in current department or agency 33 30 20 10 5 1 1 64 16 48246
2018 3 to 10 years in current department or agency 25 31 23 12 8 0 1 56 21 53502
2018 11 to 20 years in current department or agency 22 32 23 13 8 0 1 55 21 38986
2018 More than 20 years in current department or agency 24 33 22 12 7 0 1 58 19 16717
2017 Less than 3 years in current department or agency 36 30 18 9 5 1 2 67 15 44410
2017 3 to 10 years in current department or agency 26 31 20 13 8 0 2 58 21 63411
2017 11 to 20 years in current department or agency 23 32 22 13 8 1 2 56 21 42187
2017 More than 20 years in current department or agency 26 32 21 11 7 1 2 60 19 20056

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 25 12 6 4 1 1 78 10 47174
2020 3 to 10 years in current department or agency 42 27 15 8 7 0 1 69 16 61142
2020 11 to 20 years in current department or agency 38 28 16 9 8 0 1 66 18 45849
2020 More than 20 years in current department or agency 41 27 15 8 7 0 1 69 16 19761
2019 Less than 3 years in current department or agency 49 25 13 6 5 1 1 76 11 46738
2019 3 to 10 years in current department or agency 38 27 16 9 8 0 1 66 18 55721
2019 11 to 20 years in current department or agency 34 28 17 10 9 0 1 63 20 42939
2019 More than 20 years in current department or agency 38 28 15 9 8 0 1 67 18 18266

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 30 21 11 6 0 0 63 16 47325
2020 3 to 10 years in current department or agency 30 30 22 11 7 0 0 61 18 61350
2020 11 to 20 years in current department or agency 28 32 22 11 6 0 1 60 18 45979
2020 More than 20 years in current department or agency 29 31 22 11 6 0 1 61 17 19832

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 31 20 10 6 0 1 63 16 47304
2020 3 to 10 years in current department or agency 28 31 21 11 8 0 1 59 19 61311
2020 11 to 20 years in current department or agency 24 31 23 13 9 0 1 55 22 45992
2020 More than 20 years in current department or agency 23 31 23 13 9 0 1 54 22 19802
2019 Less than 3 years in current department or agency 38 31 18 8 4 0 1 70 12 46662
2019 3 to 10 years in current department or agency 32 31 20 10 6 0 1 64 16 55616
2019 11 to 20 years in current department or agency 27 32 22 11 7 0 1 59 19 42812
2019 More than 20 years in current department or agency 26 32 22 12 8 0 1 58 20 18211
2018 Less than 3 years in current department or agency 33 31 20 9 4 0 1 65 14 48129
2018 3 to 10 years in current department or agency 27 32 22 11 7 0 1 59 18 53394
2018 11 to 20 years in current department or agency 23 30 24 13 8 0 1 54 22 38860
2018 More than 20 years in current department or agency 21 30 24 14 9 0 1 52 23 16643
2017 Less than 3 years in current department or agency 35 32 18 8 4 1 2 68 13 44342
2017 3 to 10 years in current department or agency 28 32 21 11 6 1 2 61 18 63279
2017 11 to 20 years in current department or agency 24 31 23 13 8 1 2 56 21 42089
2017 More than 20 years in current department or agency 22 30 23 14 8 1 2 53 23 19988

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 26 13 5 3 0 1 79 8 47163
2020 3 to 10 years in current department or agency 47 28 14 6 3 0 1 76 9 61104
2020 11 to 20 years in current department or agency 44 29 16 6 4 0 1 75 9 45787
2020 More than 20 years in current department or agency 46 30 15 5 3 0 1 77 8 19724
2019 Less than 3 years in current department or agency 58 22 11 4 3 0 1 82 7 46659
2019 3 to 10 years in current department or agency 50 25 13 6 4 0 1 76 10 55612
2019 11 to 20 years in current department or agency 46 26 14 6 5 0 1 74 12 42850
2019 More than 20 years in current department or agency 49 26 13 5 4 0 2 76 10 18219
2018 Less than 3 years in current department or agency 58 22 11 4 3 0 2 81 7 48104
2018 3 to 10 years in current department or agency 48 25 14 6 5 0 2 75 11 53311
2018 11 to 20 years in current department or agency 45 26 14 7 5 0 2 73 12 38865
2018 More than 20 years in current department or agency 46 27 14 6 5 0 2 75 11 16651
2017 Less than 3 years in current department or agency 60 21 10 4 2 0 2 83 6 44523
2017 3 to 10 years in current department or agency 49 25 14 6 4 0 2 76 10 63593
2017 11 to 20 years in current department or agency 47 26 14 7 4 0 2 74 11 42320
2017 More than 20 years in current department or agency 49 26 14 6 4 0 2 77 9 20117

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 34 19 7 4 0 0 70 11 47222
2020 3 to 10 years in current department or agency 32 34 20 9 5 0 0 66 14 61170
2020 11 to 20 years in current department or agency 29 36 21 9 5 0 0 65 14 45810
2020 More than 20 years in current department or agency 30 37 20 8 4 0 0 68 12 19743

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 6 2 1 1 4 91 3 47177
2020 3 to 10 years in current department or agency 67 17 7 2 2 1 5 88 4 61144
2020 11 to 20 years in current department or agency 64 18 7 3 2 1 5 87 5 45818
2020 More than 20 years in current department or agency 65 19 7 3 2 0 4 88 5 19748
2019 Less than 3 years in current department or agency 75 11 5 2 2 1 5 92 4 46650
2019 3 to 10 years in current department or agency 70 13 5 2 2 1 6 89 5 55648
2019 11 to 20 years in current department or agency 67 14 6 2 3 1 7 87 6 42862
2019 More than 20 years in current department or agency 67 14 6 2 3 1 7 88 5 18212
2018 Less than 3 years in current department or agency 73 13 5 2 2 1 4 90 4 48175
2018 3 to 10 years in current department or agency 65 16 7 3 3 1 5 86 6 53406
2018 11 to 20 years in current department or agency 63 17 8 3 3 1 5 85 7 38931
2018 More than 20 years in current department or agency 63 18 7 3 3 1 5 86 6 16659

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 8 3 2 2 1 3 93 4 47147
2020 3 to 10 years in current department or agency 75 11 5 3 3 1 3 88 6 61111
2020 11 to 20 years in current department or agency 72 12 6 3 4 1 2 87 7 45813
2020 More than 20 years in current department or agency 75 11 5 3 3 1 2 89 6 19732
2019 Less than 3 years in current department or agency 75 11 5 3 3 1 2 89 6 46808
2019 3 to 10 years in current department or agency 68 13 7 4 5 1 2 84 9 55815
2019 11 to 20 years in current department or agency 65 15 8 5 5 1 2 81 10 42979
2019 More than 20 years in current department or agency 67 14 7 4 5 1 2 84 9 18267
2018 Less than 3 years in current department or agency 75 11 5 2 3 1 3 90 5 48183
2018 3 to 10 years in current department or agency 64 15 8 4 5 1 3 82 10 53452
2018 11 to 20 years in current department or agency 62 16 8 5 5 1 3 81 10 38934
2018 More than 20 years in current department or agency 64 15 8 4 5 1 3 83 9 16688
2017 Less than 3 years in current department or agency 78 9 4 2 2 1 3 91 5 44516
2017 3 to 10 years in current department or agency 66 15 7 4 4 1 3 84 9 63574
2017 11 to 20 years in current department or agency 64 16 7 5 4 1 3 83 9 42331
2017 More than 20 years in current department or agency 67 15 7 4 3 1 3 86 7 20120

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 16 5 2 1 0 2 91 4 47082
2020 3 to 10 years in current department or agency 65 21 7 3 2 0 2 88 5 61029
2020 11 to 20 years in current department or agency 61 23 8 3 2 0 2 86 5 45700
2020 More than 20 years in current department or agency 64 23 8 3 2 0 2 88 5 19703
2019 Less than 3 years in current department or agency 62 22 8 3 2 0 1 86 5 46690
2019 3 to 10 years in current department or agency 52 28 11 4 3 0 1 82 7 55646
2019 11 to 20 years in current department or agency 49 30 12 4 3 0 1 80 8 42864
2019 More than 20 years in current department or agency 52 29 11 4 3 0 1 83 6 18223
2018 Less than 3 years in current department or agency 62 22 9 3 2 0 2 86 5 48382
2018 3 to 10 years in current department or agency 49 29 12 5 3 0 1 79 8 53602
2018 11 to 20 years in current department or agency 47 30 13 5 3 0 1 78 9 39068
2018 More than 20 years in current department or agency 48 31 12 4 3 0 1 80 7 16759
2017 Less than 3 years in current department or agency 64 21 7 3 2 0 2 88 5 44468
2017 3 to 10 years in current department or agency 50 29 11 5 3 0 2 81 8 63548
2017 11 to 20 years in current department or agency 48 31 11 5 3 0 2 81 8 42311
2017 More than 20 years in current department or agency 51 30 11 4 2 0 2 83 6 20113

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 13 6 3 3 0 2 88 6 47204
2020 3 to 10 years in current department or agency 63 17 8 5 5 0 1 82 9 61135
2020 11 to 20 years in current department or agency 59 19 9 5 5 0 1 80 11 45807
2020 More than 20 years in current department or agency 62 19 9 4 5 0 1 82 9 19741
2019 Less than 3 years in current department or agency 67 16 8 4 4 0 1 84 8 46608
2019 3 to 10 years in current department or agency 56 20 11 6 6 0 1 77 12 55574
2019 11 to 20 years in current department or agency 51 23 12 6 7 0 1 75 13 42776
2019 More than 20 years in current department or agency 54 22 11 6 6 0 1 78 11 18200
2018 Less than 3 years in current department or agency 65 17 8 4 3 0 2 84 8 48236
2018 3 to 10 years in current department or agency 49 23 12 7 7 0 1 73 14 53471
2018 11 to 20 years in current department or agency 46 24 13 8 7 0 1 71 15 38944
2018 More than 20 years in current department or agency 48 25 13 7 6 0 1 74 13 16691
2017 Less than 3 years in current department or agency 69 15 6 4 3 0 3 87 7 44470
2017 3 to 10 years in current department or agency 54 22 11 6 6 0 2 77 12 63527
2017 11 to 20 years in current department or agency 51 23 11 7 6 0 2 75 13 42323
2017 More than 20 years in current department or agency 54 23 10 6 5 0 2 79 11 20120

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 7 3 1 1 0 20 94 2 47273
2020 3 to 10 years in current department or agency 60 11 4 2 1 0 21 91 3 61234
2020 11 to 20 years in current department or agency 55 14 6 2 1 0 21 88 4 45900
2020 More than 20 years in current department or agency 53 16 6 2 1 0 21 87 5 19767
2019 Less than 3 years in current department or agency 64 8 3 1 1 0 22 93 2 46496
2019 3 to 10 years in current department or agency 56 12 5 2 1 0 23 90 4 55446
2019 11 to 20 years in current department or agency 50 16 7 3 2 0 23 86 5 42658
2019 More than 20 years in current department or agency 50 17 7 3 2 0 22 85 5 18142
2018 Less than 3 years in current department or agency 60 7 3 1 1 0 27 93 3 48007
2018 3 to 10 years in current department or agency 51 13 6 2 1 0 27 88 4 53194
2018 11 to 20 years in current department or agency 46 16 8 3 2 0 26 84 6 38784
2018 More than 20 years in current department or agency 45 17 8 3 2 0 25 83 6 16654
2017 Less than 3 years in current department or agency 63 7 3 1 1 0 25 94 3 44464
2017 3 to 10 years in current department or agency 52 13 5 2 1 0 26 89 4 63496
2017 11 to 20 years in current department or agency 48 16 7 3 1 0 25 86 5 42263
2017 More than 20 years in current department or agency 47 18 7 2 1 0 24 85 5 20097

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 15 6 2 1 0 3 91 3 47406
2020 3 to 10 years in current department or agency 66 19 7 3 2 0 3 88 4 61469
2020 11 to 20 years in current department or agency 64 21 8 3 1 0 3 88 4 46094
2020 More than 20 years in current department or agency 64 21 7 2 1 0 3 89 4 19869
2019 Less than 3 years in current department or agency 71 16 6 2 1 0 4 90 3 46643
2019 3 to 10 years in current department or agency 63 20 8 3 2 0 5 87 5 55603
2019 11 to 20 years in current department or agency 61 21 8 2 2 0 5 87 4 42796
2019 More than 20 years in current department or agency 63 21 7 2 1 0 5 89 4 18208
2018 Less than 3 years in current department or agency 67 17 7 2 1 0 5 89 4 48157
2018 3 to 10 years in current department or agency 58 21 10 3 2 0 6 85 5 53362
2018 11 to 20 years in current department or agency 57 23 9 3 2 0 6 85 5 38901
2018 More than 20 years in current department or agency 58 24 9 3 1 0 6 87 4 16687
2017 Less than 3 years in current department or agency 69 15 6 2 1 1 6 90 3 44294
2017 3 to 10 years in current department or agency 61 20 8 3 2 1 7 87 5 63243
2017 11 to 20 years in current department or agency 59 22 8 3 1 0 7 87 4 42067
2017 More than 20 years in current department or agency 60 22 8 2 1 0 7 88 4 19985

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 16 9 5 6 0 1 79 12 47414
2020 3 to 10 years in current department or agency 70 16 6 3 3 0 2 88 6 61481
2020 11 to 20 years in current department or agency 73 16 5 2 2 0 2 91 4 46107
2020 More than 20 years in current department or agency 79 12 4 1 1 0 3 94 3 19862
2019 Less than 3 years in current department or agency 63 14 8 5 8 1 2 78 13 46803
2019 3 to 10 years in current department or agency 70 14 6 3 4 0 3 87 7 55793
2019 11 to 20 years in current department or agency 73 14 5 2 2 0 3 91 4 42949
2019 More than 20 years in current department or agency 78 11 4 1 2 0 4 93 3 18246
2018 Less than 3 years in current department or agency 55 15 10 7 9 1 3 73 17 48371
2018 3 to 10 years in current department or agency 65 16 7 4 5 0 3 84 9 53559
2018 11 to 20 years in current department or agency 69 16 6 2 3 0 4 89 5 39031
2018 More than 20 years in current department or agency 74 13 4 2 2 1 5 92 4 16742
2017 Less than 3 years in current department or agency 53 16 11 8 9 0 3 71 18 44561
2017 3 to 10 years in current department or agency 62 17 7 4 5 1 4 83 9 63616
2017 11 to 20 years in current department or agency 65 18 6 3 3 1 5 88 6 42333
2017 More than 20 years in current department or agency 71 15 5 2 2 1 5 91 4 20130

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 29 15 5 3 0 1 76 9 47416
2020 3 to 10 years in current department or agency 44 30 16 5 3 0 1 75 9 61486
2020 11 to 20 years in current department or agency 45 31 15 5 3 0 1 77 8 46105
2020 More than 20 years in current department or agency 49 30 13 4 2 0 1 80 7 19877
2019 Less than 3 years in current department or agency 55 26 12 4 2 0 1 82 6 46709
2019 3 to 10 years in current department or agency 51 28 12 4 2 0 2 81 6 55664
2019 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 42858
2019 More than 20 years in current department or agency 53 28 11 3 2 0 2 83 5 18189
2018 Less than 3 years in current department or agency 51 27 13 4 2 0 2 80 7 48303
2018 3 to 10 years in current department or agency 46 30 15 5 3 0 2 78 8 53501
2018 11 to 20 years in current department or agency 45 30 15 5 2 0 2 78 7 38973
2018 More than 20 years in current department or agency 49 29 13 4 2 0 3 80 6 16720
2017 Less than 3 years in current department or agency 53 27 11 4 2 0 2 83 6 44495
2017 3 to 10 years in current department or agency 48 30 13 4 2 0 3 80 7 63520
2017 11 to 20 years in current department or agency 47 30 13 4 2 0 3 80 7 42250
2017 More than 20 years in current department or agency 50 30 12 4 2 0 3 82 6 20073

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 40 21 6 3 0 0 69 10 47453
2020 3 to 10 years in current department or agency 26 40 23 7 4 0 0 66 12 61526
2020 11 to 20 years in current department or agency 24 40 23 8 4 0 0 65 12 46148
2020 More than 20 years in current department or agency 27 41 22 7 3 0 0 68 10 19867

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 37 32 11 4 0 0 54 15 47444
2020 3 to 10 years in current department or agency 13 32 35 14 6 0 0 45 20 61515
2020 11 to 20 years in current department or agency 11 30 37 16 6 0 0 42 22 46121
2020 More than 20 years in current department or agency 14 31 36 14 5 0 0 45 19 19874
2019 Less than 3 years in current department or agency 20 37 30 9 3 0 0 58 12 46948
2019 3 to 10 years in current department or agency 14 32 35 14 5 0 0 46 19 56059
2019 11 to 20 years in current department or agency 12 30 37 15 6 0 0 42 21 43190
2019 More than 20 years in current department or agency 15 31 35 14 5 0 0 46 19 18362
2018 Less than 3 years in current department or agency 19 37 31 9 3 0 0 57 12 48563
2018 3 to 10 years in current department or agency 11 30 37 16 6 0 0 41 22 53819
2018 11 to 20 years in current department or agency 10 28 39 17 7 0 0 38 23 39203
2018 More than 20 years in current department or agency 12 28 38 16 6 0 0 40 22 16823
2017 Less than 3 years in current department or agency 17 37 32 9 4 0 0 54 13 44603
2017 3 to 10 years in current department or agency 10 29 39 15 7 0 0 39 22 63682
2017 11 to 20 years in current department or agency 9 26 41 16 8 0 0 35 24 42402
2017 More than 20 years in current department or agency 11 26 40 15 7 0 0 38 22 20162

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 18 37 25 11 0 0 36 27 47307
2020 3 to 10 years in current department or agency 12 21 38 20 8 0 0 28 33 61338
2020 11 to 20 years in current department or agency 13 23 39 19 7 0 0 25 35 45953
2020 More than 20 years in current department or agency 11 21 39 20 9 0 0 28 32 19792
2019 Less than 3 years in current department or agency 8 16 36 26 14 0 0 40 24 46632
2019 3 to 10 years in current department or agency 11 20 39 21 9 0 0 30 31 55624
2019 11 to 20 years in current department or agency 12 22 39 20 7 0 0 27 33 42781
2019 More than 20 years in current department or agency 10 21 40 20 8 0 0 29 31 18166
2018 Less than 3 years in current department or agency 7 15 36 27 15 0 0 42 22 48100
2018 3 to 10 years in current department or agency 12 21 39 20 8 0 0 28 33 53251
2018 11 to 20 years in current department or agency 12 23 40 19 7 0 0 26 34 38733
2018 More than 20 years in current department or agency 10 22 40 19 8 0 0 27 33 16589
2017 Less than 3 years in current department or agency 6 14 36 27 16 0 1 43 21 44469
2017 3 to 10 years in current department or agency 9 21 40 20 8 0 0 29 31 63491
2017 11 to 20 years in current department or agency 10 23 41 19 7 0 0 26 33 42242
2017 More than 20 years in current department or agency 9 22 41 20 8 0 0 28 31 20089
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 48 20 1 61 39 47512
2020 3 to 10 years in current department or agency 33 47 19 0 59 41 61626
2020 11 to 20 years in current department or agency 29 52 19 0 64 36 46230
2020 More than 20 years in current department or agency 25 58 17 0 70 30 19936

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 14542
2020 3 to 10 years in current department or agency 35 65 19609
2020 11 to 20 years in current department or agency 35 65 12671
2020 More than 20 years in current department or agency 36 64 4707

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 18 11 6 5 3 11 75 12 47421
2020 3 to 10 years in current department or agency 42 20 14 8 7 2 7 68 17 61497
2020 11 to 20 years in current department or agency 43 18 13 8 8 1 8 68 18 46131
2020 More than 20 years in current department or agency 49 15 10 6 7 1 11 73 15 19897
2019 Less than 3 years in current department or agency 42 19 14 8 9 1 6 66 18 46317
2019 3 to 10 years in current department or agency 38 19 15 10 12 1 6 61 23 55277
2019 11 to 20 years in current department or agency 40 17 14 10 12 1 6 62 23 42651
2019 More than 20 years in current department or agency 46 15 11 8 10 1 8 67 20 18109
2018 Less than 3 years in current department or agency 43 17 13 8 8 2 9 68 18 48408
2018 3 to 10 years in current department or agency 39 16 14 10 13 1 7 60 25 53622
2018 11 to 20 years in current department or agency 41 15 13 9 12 1 8 62 23 39091
2018 More than 20 years in current department or agency 47 13 10 9 10 1 10 68 21 16731

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 22 17 18 21 1 5 41 41 14531
2020 3 to 10 years in current department or agency 10 20 16 20 29 1 4 32 51 19601
2020 11 to 20 years in current department or agency 8 18 16 22 30 1 4 28 55 12664
2020 More than 20 years in current department or agency 8 20 18 20 29 1 5 29 52 4714

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 18 15 21 31 1 3 30 54 14537
2020 3 to 10 years in current department or agency 6 15 14 22 39 1 3 22 63 19621
2020 11 to 20 years in current department or agency 5 15 15 22 39 1 4 20 64 12674
2020 More than 20 years in current department or agency 5 16 16 21 37 1 4 23 60 4713
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