2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - UT

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 50 38 0 6 6 0 0 88 13 16
2019 UT 43 36 14 7 0 0 0 79 7 14
2018 UT 50 38 0 13 0 0 0 88 13 16
2017 UT 60 26 10 5 0 0 0 85 5 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 55 39 0 3 3 0 0 94 6 37
2014 UT-02 58 42 0 0 0 0 0 100 0 12
2014 UT-03 45 55 0 0 0 0 0 100 0 11
2014 UT-04 53 29 0 9 9 0 0 82 18 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 25 19 6 13 0 0 63 19 16
2019 UT 36 29 21 7 7 0 0 64 14 14
2018 UT 21 43 14 14 7 0 0 64 21 14
2017 UT 26 35 25 0 15 0 0 60 15 21
2017 UT-03 20 20 40 0 20 0 0 40 20 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 75 19 6 0 0 0 0 94 0 16
2019 UT 36 50 14 0 0 0 0 86 0 14
2018 UT 71 21 7 0 0 0 0 93 0 14
2017 UT 65 25 10 0 0 0 0 90 0 21
2017 UT-03 40 40 20 0 0 0 0 80 0 10
2014 UT 72 28 1 0 0 0 0 99 0 37
2014 UT-02 67 33 0 0 0 0 0 100 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 80 18 2 0 0 0 0 98 0 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 50 38 0 6 6 0 0 88 13 16
2019 UT 50 36 14 0 0 0 0 86 0 14
2018 UT 47 40 7 7 0 0 0 87 7 15
2017 UT 65 20 10 5 0 0 0 85 5 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 66 28 6 0 0 0 0 94 0 37
2014 UT-02 67 25 8 0 0 0 0 92 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 71 20 9 0 0 0 0 91 0 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 25 25 6 13 0 0 56 19 16
2019 UT 43 36 0 21 0 0 0 79 21 14
2018 UT 19 31 19 19 13 0 0 50 31 16
2017 UT 35 30 15 5 15 0 0 65 20 21
2017 UT-03 20 30 20 10 20 0 0 50 30 10
2014 UT 26 43 23 0 6 3 0 71 6 36
2014 UT-02 17 42 42 0 0 0 0 58 0 12
2014 UT-03 18 64 18 0 0 0 0 82 0 11
2014 UT-04 29 32 10 0 19 10 0 68 22 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 25 31 13 6 0 0 50 19 16
2019 UT 43 21 29 7 0 0 0 64 7 14
2018 UT 19 44 13 13 13 0 0 63 25 16
2017 UT 26 40 20 10 5 0 0 65 15 21
2017 UT-03 20 30 30 20 0 0 0 50 20 10
2014 UT 25 39 20 6 8 3 0 65 14 37
2014 UT-02 25 33 33 8 0 0 0 58 8 12
2014 UT-03 18 64 9 9 0 0 0 82 9 11
2014 UT-04 27 18 20 0 27 9 0 49 29 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 19 25 6 6 0 13 57 14 16
2019 UT 43 21 7 7 7 7 7 75 17 14
2018 UT 50 13 13 6 13 6 0 67 20 16
2017 UT 31 25 10 0 15 10 10 69 19 21
2017 UT-03 40 10 10 0 30 10 0 56 33 10
2014 UT 53 25 14 0 6 0 3 80 6 37
2014 UT-02 33 50 17 0 0 0 0 83 0 12
2014 UT-03 64 18 9 0 0 0 9 90 0 11
2014 UT-04 56 9 18 0 18 0 0 64 18 12
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 13 38 6 6 0 6 47 13 16
2019 UT 43 29 21 0 0 7 0 77 0 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 31 6 25 13 0 0 56 38 16
2019 UT 57 29 7 0 7 0 0 86 7 14
2018 UT 38 13 31 0 13 0 6 53 13 16
2017 UT 40 45 5 0 10 0 0 85 10 21
2017 UT-03 30 40 10 0 20 0 0 70 20 10
2014 UT 50 39 8 3 0 0 0 89 3 37
2014 UT-02 42 42 8 8 0 0 0 83 8 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 56 36 9 0 0 0 0 91 0 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 31 19 6 6 0 0 69 13 16
2019 UT 50 29 14 7 0 0 0 79 7 14
2018 UT 44 6 31 6 6 0 6 53 13 16
2017 UT 50 31 5 0 10 0 5 84 10 21
2017 UT-03 40 30 10 0 20 0 0 70 20 10
2014 UT 59 28 8 0 3 0 3 89 3 37
2014 UT-02 42 33 17 0 0 0 8 82 0 12
2014 UT-03 64 27 9 0 0 0 0 91 0 11
2014 UT-04 64 27 0 0 9 0 0 91 9 12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 19 0 19 13 13 0 64 36 16
2019 UT 29 36 29 7 0 0 0 64 7 14
2018 UT 19 31 13 25 13 0 0 50 38 16
2017 UT 26 40 10 20 5 0 0 65 25 21
2017 UT-03 10 40 20 30 0 0 0 50 30 10
2014 UT 34 36 8 6 6 11 0 78 12 37
2014 UT-02 25 33 17 0 8 17 0 70 10 12
2014 UT-03 55 36 9 0 0 0 0 91 0 11
2014 UT-04 20 36 0 18 9 18 0 68 32 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 25 19 19 13 6 0 47 33 16
2019 UT 21 50 14 7 7 0 0 71 14 14
2018 UT 19 13 31 13 25 0 0 31 38 16
2017 UT 21 30 10 25 15 0 0 50 40 21
2017 UT-03 10 20 20 30 20 0 0 30 50 10
2014 UT 19 36 22 6 14 3 0 57 21 37
2014 UT-02 8 42 33 0 17 0 0 50 17 12
2014 UT-03 27 36 27 9 0 0 0 64 9 11
2014 UT-04 18 27 9 11 27 9 0 49 42 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 13 19 31 13 13 0 29 50 16
2019 UT 14 29 43 7 7 0 0 43 14 14
2018 UT 6 19 38 19 19 0 0 25 38 16
2017 UT 11 25 15 30 15 5 0 37 47 21
2017 UT-03 10 0 20 50 10 10 0 11 67 10
2014 UT 17 36 17 11 19 0 0 52 30 37
2014 UT-02 8 50 17 17 8 0 0 58 25 12
2014 UT-03 18 36 27 9 9 0 0 55 18 11
2014 UT-04 18 18 11 9 44 0 0 36 53 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 25 6 38 19 0 0 38 56 16
2019 UT 14 36 29 14 7 0 0 50 21 14
2018 UT 0 38 25 19 19 0 0 38 38 16
2017 UT 16 15 15 35 20 0 0 31 55 21
2017 UT-03 10 0 20 40 30 0 0 10 70 10
2014 UT 17 45 6 14 17 3 0 63 31 37
2014 UT-02 17 42 8 25 8 0 0 58 33 12
2014 UT-03 9 55 9 9 9 9 0 70 20 11
2014 UT-04 18 38 0 9 36 0 0 56 44 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 25 6 13 25 0 0 56 38 16
2019 UT 14 50 21 7 7 0 0 64 14 14
2018 UT 31 19 25 6 19 0 0 50 25 16
2017 UT 21 40 20 10 10 0 0 60 20 21
2017 UT-03 10 40 20 10 20 0 0 50 30 10
2014 UT 33 41 17 6 3 0 0 74 8 37
2014 UT-02 0 67 25 8 0 0 0 67 8 12
2014 UT-03 27 45 18 9 0 0 0 73 9 11
2014 UT-04 62 18 11 0 9 0 0 80 9 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 20 40 13 20 7 0 0 60 27 15
2019 UT 29 29 21 14 7 0 0 57 21 14
2018 UT 44 38 6 13 0 0 0 81 13 16
2017 UT 50 30 15 5 0 0 0 80 5 21
2017 UT-03 40 30 30 0 0 0 0 70 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 25 19 19 13 0 0 50 31 16
2019 UT 21 50 7 14 7 0 0 71 21 14
2018 UT 25 25 25 0 13 0 13 57 14 16
2017 UT 21 40 30 5 5 0 0 60 10 21
2017 UT-03 0 40 40 10 10 0 0 40 20 10
2014 UT 41 41 12 0 6 0 0 83 6 37
2014 UT-02 17 58 8 0 17 0 0 75 17 12
2014 UT-03 36 36 27 0 0 0 0 73 0 11
2014 UT-04 62 36 2 0 0 0 0 98 0 12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 44 19 13 6 0 6 60 20 16
2019 UT 50 14 21 7 7 0 0 64 14 14
2018 UT 19 38 25 19 0 0 0 56 19 16
2017 UT 30 40 15 5 11 0 0 69 16 21
2017 UT-03 30 20 30 10 10 0 0 50 20 10
2014 UT 22 39 22 8 3 0 6 65 12 37
2014 UT-02 17 42 25 0 0 0 17 70 0 12
2014 UT-03 36 27 9 27 0 0 0 64 27 11
2014 UT-04 9 47 36 0 9 0 0 56 9 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 19 25 0 19 0 6 53 20 16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 19 25 31 6 0 0 38 38 16
2019 UT 29 43 14 7 7 0 0 71 14 14
2018 UT 13 38 6 19 19 0 6 53 40 16
2017 UT 21 25 20 20 15 0 0 45 35 21
2017 UT-03 10 20 20 30 20 0 0 30 50 10
2014 UT 22 39 17 11 6 6 0 65 18 37
2014 UT-02 17 25 42 8 0 8 0 45 9 12
2014 UT-03 18 64 0 18 0 0 0 82 18 11
2014 UT-04 18 38 9 9 18 9 0 61 29 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 25 25 13 6 13 13 42 25 16
2019 UT 43 29 14 7 0 0 7 77 8 14
2018 UT 25 19 6 6 19 0 25 58 33 16
2017 UT 26 30 5 10 20 0 10 61 33 21
2017 UT-03 20 30 10 10 20 0 10 56 33 10
2014 UT 28 37 8 11 8 3 6 70 21 37
2014 UT-02 17 67 8 0 8 0 0 83 8 12
2014 UT-03 27 27 9 27 0 0 9 60 30 11
2014 UT-04 44 11 9 9 18 0 9 61 29 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 13 13 19 19 0 6 47 40 16
2019 UT 29 36 29 0 7 0 0 64 7 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 56 13 13 0 13 0 6 73 13 16
2019 UT 79 14 7 0 0 0 0 93 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 6 19 0 13 6 13 62 15 16
2019 UT 64 21 14 0 0 0 0 86 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 50 6 6 19 0 0 19 69 23 16
2019 UT 86 14 0 0 0 0 0 100 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 56 0 13 6 0 0 81 19 16
2019 UT 29 57 0 14 0 0 0 86 14 14
2018 UT 13 53 20 0 13 0 0 67 13 15
2017 UT 35 40 5 10 11 0 0 74 21 21
2017 UT-03 30 50 0 0 20 0 0 80 20 10
2014 UT 17 52 17 8 6 0 0 69 14 37
2014 UT-02 8 58 33 0 0 0 0 67 0 12
2014 UT-03 18 73 0 9 0 0 0 91 9 11
2014 UT-04 18 36 20 9 18 0 0 53 27 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 19 6 19 13 0 0 63 31 16
2019 UT 43 21 21 7 7 0 0 64 14 14
2018 UT 27 33 40 0 0 0 0 60 0 15
2017 UT 31 45 10 5 10 0 0 75 15 21
2017 UT-03 20 50 10 10 10 0 0 70 20 10
2014 UT 33 50 12 0 6 0 0 83 6 37
2014 UT-02 33 67 0 0 0 0 0 100 0 12
2014 UT-03 36 45 18 0 0 0 0 82 0 11
2014 UT-04 27 36 20 0 18 0 0 62 18 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 38 31 0 13 6 0 53 13 16
2019 UT 29 36 7 29 0 0 0 64 29 14
2018 UT 15 38 23 8 15 0 0 54 23 13
2017 UT 31 30 15 10 15 0 0 60 25 21
2017 UT-03 20 40 20 10 10 0 0 60 20 10
2014 UT 22 41 15 17 6 0 0 63 22 37
2014 UT-02 17 58 17 8 0 0 0 75 8 12
2014 UT-03 36 27 18 18 0 0 0 64 18 11
2014 UT-04 9 36 11 27 18 0 0 44 44 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 50 13 6 6 6 0 73 13 16
2019 UT 21 36 29 0 14 0 0 57 14 14
2018 UT 19 44 25 6 6 0 0 63 13 16
2017 UT 21 40 15 10 15 0 0 60 25 21
2017 UT-03 10 30 30 10 20 0 0 40 30 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 25 6 13 19 0 0 63 31 16
2019 UT 36 29 21 7 7 0 0 64 14 14
2018 UT 31 25 19 19 6 0 0 56 25 16
2017 UT 31 35 5 20 10 0 0 65 30 21
2017 UT-03 10 40 10 30 10 0 0 50 40 10
2014 UT 33 36 20 6 6 0 0 69 11 37
2014 UT-02 25 50 17 0 8 0 0 75 8 12
2014 UT-03 27 36 27 9 0 0 0 64 9 11
2014 UT-04 36 27 20 9 9 0 0 62 18 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 20 27 7 20 27 0 0 47 47 15
2019 UT 7 29 21 7 36 0 0 36 43 14
2018 UT 13 13 13 38 19 0 6 27 60 16
2017 UT 10 16 5 25 40 0 5 27 68 21
2017 UT-03 10 20 0 30 40 0 0 30 70 10
2014 UT 11 12 17 17 39 0 6 24 58 37
2014 UT-02 0 17 8 17 50 0 8 18 73 12
2014 UT-03 9 9 27 18 36 0 0 18 55 11
2014 UT-04 9 11 18 18 36 0 9 22 58 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 UT 50 50 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 69 6 6 6 6 6 0 80 13 16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 UT 6 63 31 16
2019 UT 7 79 14 14
2018 UT 7 67 27 15
2017 UT 5 60 35 21
2017 UT-03 10 60 30 10
2014 UT 0 75 25 37
2014 UT-02 0 92 8 12
2014 UT-03 0 55 45 11
2014 UT-04 0 73 27 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 38 19 0 6 0 0 75 6 16
2019 UT 50 7 29 7 7 0 0 57 14 14
2018 UT 47 40 7 0 7 0 0 87 7 15
2017 UT 65 30 5 0 0 0 0 95 0 21
2017 UT-03 40 50 10 0 0 0 0 90 0 10
2014 UT 61 33 6 1 0 0 0 94 1 37
2014 UT-02 42 50 8 0 0 0 0 92 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 71 18 9 2 0 0 0 89 2 12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 50 19 6 6 0 0 69 13 16
2019 UT 21 43 21 0 14 0 0 64 14 14
2018 UT 6 63 25 6 0 0 0 69 6 16
2017 UT 21 40 30 5 5 0 0 60 10 21
2017 UT-03 10 30 40 10 10 0 0 40 20 10
2014 UT 33 28 11 22 3 3 0 63 26 37
2014 UT-02 33 33 8 25 0 0 0 67 25 12
2014 UT-03 36 36 18 9 0 0 0 73 9 11
2014 UT-04 18 20 9 36 9 9 0 42 49 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 19 50 19 0 0 0 19 31 16
2019 UT 7 29 43 14 7 0 0 21 36 14
2018 UT 0 40 33 7 13 0 7 21 43 15
2017 UT 5 10 25 35 25 1 0 60 15 21
2017 UT-03 10 10 20 30 30 0 0 60 20 10
2014 UT 6 17 28 30 8 0 11 43 26 37
2014 UT-02 0 8 17 50 8 0 17 70 10 12
2014 UT-03 9 18 45 18 9 0 0 27 27 11
2014 UT-04 9 20 27 18 9 0 18 32 35 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 44 13 25 0 0 0 25 63 16
2019 UT 7 29 29 29 7 0 0 36 36 14
2018 UT 33 13 27 13 7 0 7 21 50 15
2017 UT 5 26 37 16 16 0 0 32 31 20
2014 UT 12 28 33 14 6 6 3 21 43 37
2014 UT-02 0 17 50 8 8 17 0 20 20 12
2014 UT-03 18 45 27 0 9 0 0 9 64 11
2014 UT-04 20 27 18 27 0 0 9 29 51 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 50 6 0 0 0 0 0 94 16
2019 UT 43 36 14 7 0 0 0 7 79 14
2018 UT 60 20 13 0 0 0 7 0 86 15
2017 UT 60 25 5 0 10 1 0 10 85 21
2017 UT-03 60 20 10 0 10 0 0 10 80 10
2014 UT 56 28 8 0 6 0 3 6 86 37
2014 UT-02 50 33 8 0 8 0 0 8 83 12
2014 UT-03 55 27 9 0 9 0 0 9 82 11
2014 UT-04 64 18 9 0 0 0 9 0 90 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 13 44 13 6 0 0 19 38 16
2019 UT 7 21 43 29 0 0 0 29 29 14
2018 UT 20 20 20 27 0 0 13 31 46 15
2017 UT 10 20 25 35 10 0 0 45 30 21
2017 UT-03 20 20 20 30 10 0 0 40 40 10
2014 UT 12 20 34 23 6 0 6 30 34 36
2014 UT-02 17 25 33 25 0 0 0 25 42 12
2014 UT-03 10 20 50 10 10 0 0 20 30 10
2014 UT-04 11 18 27 27 0 0 18 32 35 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 19 13 25 6 0 0 31 56 16
2019 UT 29 21 29 21 0 0 0 21 50 14
2018 UT 36 29 7 7 7 0 14 17 75 14
2017 UT 20 40 5 30 5 0 0 35 60 21
2017 UT-03 20 40 0 40 0 0 0 40 60 10
2014 UT 26 37 28 6 0 0 3 6 65 36
2014 UT-02 0 58 33 8 0 0 0 8 58 12
2014 UT-03 27 45 27 0 0 0 0 0 73 11
2014 UT-04 51 10 19 10 0 0 10 11 68 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 19 31 19 13 0 6 33 33 16
2019 UT 14 21 36 21 7 0 0 29 36 14
2018 UT 20 13 27 13 7 0 20 25 42 15
2017 UT 10 26 20 25 10 0 10 39 39 21
2017 UT-03 10 20 20 30 10 0 10 44 33 10
2014 UT 3 25 33 20 8 0 11 32 31 37
2014 UT-02 0 8 58 17 0 0 17 20 10 12
2014 UT-03 0 45 36 9 9 0 0 18 45 11
2014 UT-04 9 18 9 29 18 0 18 57 32 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 50 38 13 0 0 0 0 0 88 16
2019 UT 36 43 14 7 0 0 0 7 79 14
2018 UT 64 29 7 0 0 0 0 0 93 14
2017 UT 60 20 10 5 5 1 0 10 80 21
2017 UT-03 60 20 10 10 0 0 0 10 80 10
2014 UT 48 25 14 6 0 6 3 6 79 37
2014 UT-02 42 25 17 8 0 8 0 9 73 12
2014 UT-03 64 18 18 0 0 0 0 0 82 11
2014 UT-04 47 36 0 9 0 0 9 10 90 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 50 19 6 0 0 0 6 75 16
2019 UT 7 29 29 21 14 0 0 36 36 14

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 25 25 13 25 6 0 33 40 16
2019 UT 7 43 36 7 7 0 0 50 14 14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 6 13 25 13 0 0 50 38 16
2019 UT 50 14 14 14 7 0 0 64 21 14
2018 UT 31 19 19 13 13 0 6 53 27 16
2017 UT 40 30 15 0 15 0 0 70 15 21
2017 UT-03 20 40 20 0 20 0 0 60 20 10
2014 UT 50 28 6 8 6 3 0 80 14 37
2014 UT-02 50 33 0 8 8 0 0 83 17 12
2014 UT-03 55 27 9 9 0 0 0 82 9 11
2014 UT-04 47 18 9 9 9 9 0 71 19 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 13 25 19 13 0 0 44 31 16
2019 UT 50 21 14 0 14 0 0 71 14 14
2018 UT 38 25 13 19 6 0 0 63 25 16
2017 UT 45 20 15 10 10 0 0 65 20 21
2017 UT-03 40 10 20 20 10 0 0 50 30 10
2014 UT 48 41 11 0 0 0 0 89 0 37
2014 UT-02 42 58 0 0 0 0 0 100 0 12
2014 UT-03 45 36 18 0 0 0 0 82 0 11
2014 UT-04 56 27 18 0 0 0 0 82 0 12

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 38 25 0 6 0 0 69 6 16
2019 UT 43 29 14 7 7 0 0 71 14 14
2018 UT 38 25 19 6 13 0 0 63 19 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 25 31 6 19 0 0 44 25 16
2019 UT 36 50 14 0 0 0 0 86 0 14
2018 UT 27 47 7 7 13 0 0 73 20 15
2017 UT 40 30 15 10 5 0 0 70 15 21
2017 UT-03 20 40 30 10 0 0 0 60 10 10
2014 UT 48 39 11 0 3 0 0 86 3 37
2014 UT-02 33 50 17 0 0 0 0 83 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 56 27 9 0 9 0 0 82 9 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 31 19 13 13 6 0 53 27 16
2019 UT 38 54 8 0 0 0 0 92 0 13
2018 UT 25 31 13 19 13 0 0 56 31 16
2017 UT 45 25 25 0 5 0 0 70 5 21
2017 UT-03 10 50 40 0 0 0 0 60 0 10
2014 UT 30 45 19 0 0 6 0 80 0 37
2014 UT-02 25 50 25 0 0 0 0 75 0 12
2014 UT-03 36 64 0 0 0 0 0 100 0 11
2014 UT-04 27 29 27 0 0 18 0 68 0 12

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 38 13 6 6 0 0 75 13 16
2019 UT 50 36 7 7 0 0 0 86 7 14
2018 UT 44 19 19 13 6 0 0 63 19 16
2017 UT 50 35 0 0 15 0 0 85 15 21
2017 UT-03 40 40 0 0 20 0 0 80 20 10
2014 UT 50 30 6 6 6 3 0 83 11 37
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 47 9 0 18 18 9 0 61 39 12

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 25 19 0 6 0 6 73 7 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 19 31 13 6 13 0 43 21 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 25 13 6 13 6 0 67 20 16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 6 19 31 19 0 6 27 53 16
2019 UT 14 50 21 7 7 0 0 64 14 14
2018 UT 13 38 13 19 13 0 6 53 33 16
2017 UT 35 25 15 10 11 5 0 63 22 21
2017 UT-03 30 20 20 10 20 0 0 50 30 10
2014 UT 44 30 20 3 0 3 0 77 3 37
2014 UT-02 17 42 33 8 0 0 0 58 8 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 53 9 29 0 0 9 0 68 0 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 20 40 13 13 13 0 0 60 27 15
2019 UT 36 21 21 14 7 0 0 57 21 14
2018 UT 31 31 25 0 13 0 0 63 13 16
2017 UT 35 30 15 15 5 0 0 65 20 21
2017 UT-03 20 30 20 20 10 0 0 50 30 10
2014 UT 33 39 14 0 3 11 0 81 3 37
2014 UT-02 33 50 8 0 0 8 0 91 0 12
2014 UT-03 45 36 18 0 0 0 0 82 0 11
2014 UT-04 18 38 18 0 9 18 0 68 11 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 31 25 6 6 6 0 60 13 16
2019 UT 29 43 21 0 7 0 0 71 7 14
2018 UT 25 50 13 0 13 0 0 75 13 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 31 19 6 13 6 0 60 20 16
2019 UT 36 29 29 0 7 0 0 64 7 14
2018 UT 31 6 13 6 38 6 0 40 47 16
2017 UT 21 30 15 20 15 0 0 50 35 21
2017 UT-03 20 20 30 20 10 0 0 40 30 10
2014 UT 28 25 11 15 11 11 0 59 29 37
2014 UT-02 17 17 25 17 8 17 0 40 30 12
2014 UT-03 45 27 0 18 0 9 0 80 20 11
2014 UT-04 9 36 9 11 27 9 0 49 42 12

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 44 6 25 6 0 0 63 31 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 38 6 19 6 0 0 69 25 16
2019 UT 43 29 7 14 7 0 0 71 21 14
2017 UT 45 15 20 5 16 0 0 60 21 21
2017 UT-03 30 20 20 10 20 0 0 50 30 10
2014 UT 44 47 0 6 3 0 0 91 9 37
2014 UT-02 50 42 0 0 8 0 0 92 8 12
2014 UT-03 36 45 0 18 0 0 0 82 18 11
2014 UT-04 44 53 0 0 2 0 0 98 2 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 38 6 6 19 0 0 69 25 16
2019 UT 50 21 21 7 0 0 0 71 7 14
2017 UT 45 35 10 0 10 1 0 80 10 21
2017 UT-03 20 50 20 0 10 0 0 70 10 10
2014 UT 50 28 17 6 1 0 0 77 6 37
2014 UT-02 50 42 0 8 0 0 0 92 8 12
2014 UT-03 45 9 36 9 0 0 0 55 9 11
2014 UT-04 53 27 18 0 2 0 0 80 2 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 69 13 0 6 6 0 6 87 13 16
2017 UT 60 25 5 5 5 0 0 85 10 21
2017 UT-03 60 20 10 10 0 0 0 80 10 10
2014 UT 56 33 6 3 0 0 3 91 3 36
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 73 18 0 0 0 0 9 100 0 11
2014 UT-04 55 36 0 9 0 0 0 91 9 11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 44 13 19 0 0 0 69 19 16
2019 UT 57 14 29 0 0 0 0 71 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 UT 31 69 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 13 13 19 19 19 0 38 46 16
2019 UT 21 29 14 0 14 21 0 64 18 14
2018 UT 25 13 19 19 19 6 0 40 40 16
2017 UT 26 20 15 0 10 25 5 65 14 21
2017 UT-03 20 20 20 0 10 30 0 57 14 10
2014 UT 28 33 11 3 6 20 0 76 10 37
2014 UT-02 8 33 8 8 0 42 0 71 14 12
2014 UT-03 45 36 9 0 0 9 0 90 0 11
2014 UT-04 18 36 18 0 18 11 0 60 20 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 19 19 25 6 6 0 47 33 16
2019 UT 36 50 0 0 7 7 0 92 8 14
2018 UT 38 25 13 13 6 6 0 67 20 16
2017 UT 50 25 10 0 10 5 0 79 10 21
2017 UT-03 30 40 10 0 10 10 0 78 11 10
2014 UT 30 44 11 3 6 6 0 79 9 37
2014 UT-02 17 58 17 0 0 8 0 82 0 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 27 27 9 9 18 11 0 60 30 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 6 19 19 6 25 0 42 33 16
2019 UT 36 14 14 7 7 14 7 64 18 14
2018 UT 13 25 19 13 13 19 0 46 31 16
2017 UT 26 5 15 5 10 25 15 51 25 21
2017 UT-03 20 10 20 0 10 20 20 50 17 10
2014 UT 25 36 9 6 3 19 3 78 11 37
2014 UT-02 8 33 17 8 0 33 0 63 13 12
2014 UT-03 45 36 0 0 0 9 9 100 0 11
2014 UT-04 18 36 11 9 9 18 0 65 22 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 6 38 19 0 6 0 40 20 16
2019 UT 57 14 7 7 0 7 7 83 8 14
2018 UT 31 25 13 19 6 6 0 60 27 16
2017 UT 50 15 10 10 5 10 0 72 17 21
2017 UT-03 30 20 20 10 0 20 0 63 13 10
2014 UT 33 41 9 0 6 11 0 84 6 37
2014 UT-02 25 42 17 0 0 17 0 80 0 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 27 36 2 0 18 18 0 76 22 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 UT 19 81 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 UT 19 81 16
2019 UT 0 100 14
2014 UT 0 100 37
2014 UT-02 0 100 12
2014 UT-03 0 100 11
2014 UT-04 0 100 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 33 53 7 7 0 0 0 87 7 15
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 31 19 13 19 6 0 47 33 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 38 25 13 0 0 0 63 13 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 38 25 13 13 0 0 50 25 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 31 50 6 0 0 0 44 6 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 31 38 0 0 0 0 63 0 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 63 31 0 0 0 6 0 100 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 56 13 6 0 6 0 80 7 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 38 13 0 13 0 0 75 13 16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 38 31 13 6 13 0 0 69 19 16

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 44 19 13 6 0 0 63 19 16
2019 UT 29 36 21 7 0 7 0 69 8 14
2018 UT 31 50 19 0 0 0 0 81 0 16
2017 UT 20 50 15 10 5 0 0 70 15 21
2017 UT-03 10 50 20 20 0 0 0 60 20 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 25 13 6 19 0 6 60 27 16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 50 13 6 6 13 13 0 71 21 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 25 25 19 19 0 0 38 38 16
2019 UT 21 43 14 14 7 0 0 64 21 14
2018 UT 19 19 31 19 13 0 0 38 31 16
2017 UT 11 45 20 5 20 0 0 55 25 21
2017 UT-03 0 50 20 0 30 0 0 50 30 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 50 13 13 0 0 0 75 13 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 31 31 19 13 6 0 0 63 19 16
2019 UT 36 36 21 0 7 0 0 71 7 14
2018 UT 13 31 31 13 6 0 6 47 20 16
2017 UT 20 25 35 5 15 0 0 45 20 21
2017 UT-03 10 30 30 10 20 0 0 40 30 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 0 25 25 13 31 0 6 27 47 16
2019 UT 0 21 43 21 14 0 0 21 36 14
2018 UT 6 19 63 6 0 0 6 27 7 16
2017 UT 10 15 31 25 15 0 5 26 42 21
2017 UT-03 0 10 40 30 20 0 0 10 50 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 19 31 31 6 0 6 27 40 16
2019 UT 14 21 36 21 7 0 0 36 29 14
2018 UT 13 25 44 0 6 0 13 43 7 16
2017 UT 27 26 21 10 16 0 0 53 26 20
2017 UT-03 30 20 10 20 20 0 0 50 40 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 13 25 31 13 0 0 31 44 16
2019 UT 14 14 14 43 14 0 0 29 57 14
2018 UT 0 38 19 13 19 0 13 43 36 16
2017 UT 0 20 20 30 26 0 5 21 58 21
2017 UT-03 0 30 30 30 10 0 0 30 40 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 38 19 6 19 0 13 50 29 16
2019 UT 7 50 14 29 0 0 0 57 29 14
2018 UT 6 19 56 6 0 0 13 29 7 16
2017 UT 10 25 20 25 11 0 10 39 39 21
2017 UT-03 0 20 20 40 10 0 10 22 56 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 0 19 25 50 6 0 0 19 56 16
2019 UT 14 29 29 21 7 0 0 43 29 14
2018 UT 13 25 31 19 6 0 6 40 27 16
2017 UT 20 30 30 5 16 0 0 50 21 21
2017 UT-03 20 20 30 10 20 0 0 40 30 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 25 19 19 13 0 0 50 31 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 19 38 25 6 13 0 0 56 19 16
2019 UT 29 29 29 14 0 0 0 57 14 14
2018 UT 19 25 25 6 19 0 6 47 27 16
2017 UT 6 25 30 25 10 5 0 32 37 21
2017 UT-03 10 10 30 40 10 0 0 20 50 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 50 19 19 6 0 0 56 25 16
2019 UT 14 36 21 14 14 0 0 50 29 14
2018 UT 13 25 19 31 0 0 13 43 36 16
2017 UT 21 25 20 30 0 5 0 48 31 21
2017 UT-03 30 20 10 40 0 0 0 50 40 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 44 13 6 13 0 0 69 19 16
2019 UT 36 36 7 14 7 0 0 71 21 14
2018 UT 31 31 13 19 0 0 6 67 20 16
2017 UT 26 30 20 5 10 5 5 61 17 21
2017 UT-03 20 30 20 10 20 0 0 50 30 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 6 13 25 13 0 0 50 38 16
2019 UT 29 36 14 7 7 0 7 69 15 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 44 25 13 6 0 0 56 19 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 31 25 19 13 0 0 44 31 16
2019 UT 46 15 8 23 8 0 0 62 31 13
2018 UT 31 19 13 31 0 0 6 53 33 16
2017 UT 20 30 31 15 0 5 0 52 16 21
2017 UT-03 30 10 30 30 0 0 0 40 30 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 25 69 6 0 0 0 0 94 0 16
2019 UT 29 21 29 14 7 0 0 50 21 14
2018 UT 38 19 19 19 0 0 6 60 20 16
2017 UT 40 30 25 0 6 0 0 69 6 21
2017 UT-03 20 40 30 0 10 0 0 60 10 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 13 25 44 13 0 0 19 56 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 69 0 6 19 0 0 6 73 20 16
2019 UT 71 14 0 0 7 0 7 92 8 14
2018 UT 67 13 0 7 0 0 13 92 8 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 6 19 0 19 6 6 57 21 16
2019 UT 57 14 14 0 14 0 0 71 14 14
2018 UT 44 13 19 0 19 0 6 60 20 16
2017 UT 80 5 5 10 0 0 0 85 10 21
2017 UT-03 80 0 10 10 0 0 0 80 10 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 47 27 7 7 13 0 0 73 20 15
2019 UT 36 36 0 21 7 0 0 71 29 14
2018 UT 25 38 19 6 13 0 0 63 19 16
2017 UT 69 16 0 10 5 0 0 85 15 21
2017 UT-03 60 10 0 20 10 0 0 70 30 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 19 19 6 13 0 0 63 19 16
2019 UT 64 21 0 14 0 0 0 86 14 14
2018 UT 38 25 19 6 13 0 0 63 19 16
2017 UT 74 11 0 10 5 0 0 85 15 21
2017 UT-03 60 10 0 20 10 0 0 70 30 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 50 25 13 0 6 0 6 80 7 16
2019 UT 36 14 7 7 21 0 14 58 33 14
2018 UT 40 13 13 0 0 0 33 80 0 15
2017 UT 60 15 5 5 0 0 15 88 6 21
2017 UT-03 60 20 10 10 0 0 0 80 10 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 81 6 6 0 0 0 6 93 0 16
2019 UT 86 7 0 7 0 0 0 93 7 14
2018 UT 56 31 0 0 0 0 13 100 0 16
2017 UT 70 25 5 0 0 0 0 95 0 21
2017 UT-03 60 30 10 0 0 0 0 90 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 63 19 6 6 6 0 0 81 13 16
2019 UT 64 14 14 0 0 0 7 85 0 14
2018 UT 69 13 6 0 0 0 13 93 0 16
2017 UT 74 15 5 0 6 0 0 89 6 21
2017 UT-03 90 10 0 0 0 0 0 100 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 38 6 6 0 0 6 87 7 16
2019 UT 50 21 14 0 14 0 0 71 14 14
2018 UT 50 31 6 6 0 0 6 87 7 16
2017 UT 70 0 20 10 0 0 0 70 10 21
2017 UT-03 70 0 30 0 0 0 0 70 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 38 44 6 6 0 0 44 13 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 6 19 44 25 6 0 0 25 31 16
2019 UT 7 21 57 7 7 0 0 29 14 14
2018 UT 0 44 25 25 6 0 0 44 31 16
2017 UT 5 30 40 6 20 0 0 35 26 21
2017 UT-03 10 10 40 10 30 0 0 20 40 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 13 25 38 25 0 0 0 25 38 16
2019 UT 7 29 57 7 0 0 0 7 36 14
2018 UT 6 31 25 25 13 0 0 38 38 16
2017 UT 5 22 52 21 0 0 0 21 27 20
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 44 25 31 0 36 64 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 UT 40 27 7 0 0 7 20 91 0 15
2019 UT 57 14 0 7 0 0 21 91 9 14
2018 UT 38 13 13 13 6 0 19 62 23 16
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