2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - TR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	31	43	13	9	4	0	74	13	558
2020	TR-02	25	45	15	9	5	0	71	14	258
2020	TR-03	33	41	13	9	3	0	75	12	225
2020	TR-04	56	34	3	6	0	0	91	6	32
2019	TR	34	44	10	6	5	0	78	11	516
2019	TR-02	32	43	12	6	7	0	75	13	253
2019	TR-03	31	48	9	8	4	1	79	12	195
2019	TR-04	61	27	9	3	0	0	88	3	34
2018	TR	31	43	13	8	5	0	75	13	466
2018	TR-02	26	48	11	7	7	0	75	14	214
2018	TR-03	30	41	15	10	3	0	72	13	189
2018	TR-04	61	34	0	0	6	0	94	6	35
2017	TR	26	46	12	10	5	0	72	15	495
2017	TR-02	24	47	13	12	5	0	71	17	258
2017	TR-03	26	47	12	11	5	0	73	16	197
2017	TR-04	48	33	15	0	4	0	81	4	27
2014	TR	28	45	14	9	3	0	73	13	589
2014	TR-02	26	47	14	9	4	0	73	13	315
2014	TR-03	28	45	15	10	3	0	72	13	222
2014	TR-04	32	39	13	11	5	0	71	16	38

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	24	37	18	16	5	0	61	21	556
2020	TR-02	20	36	23	15	5	0	57	21	257
2020	TR-03	25	34	17	19	5	0	59	24	225
2020	TR-04	42	39	13	6	0	0	81	6	31
2019	TR	21	38	19	13	9	0	59	22	519
2019	TR-02	20	37	20	11	11	0	57	23	255
2019	TR-03	22	36	17	17	8	0	58	24	196
2019	TR-04	38	39	15	6	3	0	76	9	34
2018	TR	17	36	21	14	12	0	53	25	464
2018	TR-02	15	35	22	16	12	0	50	28	214
2018	TR-03	14	38	21	13	14	0	52	27	187
2018	TR-04	35	42	14	3	6	0	77	9	35
2017	TR	16	30	20	22	12	0	46	35	494
2017	TR-02	13	26	23	25	13	0	39	38	258
2017	TR-03	15	35	17	20	13	1	50	33	196
2017	TR-04	44	26	11	19	0	0	70	19	27

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	42	39	12	6	1	0	81	7	554
2020	TR-02	33	44	14	7	1	0	78	8	257
2020	TR-03	49	33	11	6	1	0	82	7	222
2020	TR-04	63	31	3	3	0	0	94	3	32
2019	TR	40	41	11	5	3	0	81	8	516
2019	TR-02	36	42	12	6	4	0	78	10	252
2019	TR-03	40	41	11	6	1	1	82	7	196
2019	TR-04	58	33	9	0	0	0	91	0	34
2018	TR	38	42	12	5	3	0	80	8	460
2018	TR-02	33	48	11	5	4	0	81	9	212
2018	TR-03	38	37	16	6	2	0	75	9	187
2018	TR-04	58	39	0	3	0	0	97	3	34
2017	TR	41	38	13	6	2	0	79	8	492
2017	TR-02	39	40	12	7	3	0	78	10	256
2017	TR-03	40	39	13	6	2	1	79	7	196
2017	TR-04	49	33	18	0	0	0	82	0	27
2014	TR	48	37	11	3	2	0	85	4	588
2014	TR-02	46	37	13	2	2	0	83	4	315
2014	TR-03	48	39	9	4	1	0	87	5	221
2014	TR-04	55	29	11	5	0	0	84	5	38

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	35	45	11	7	1	0	81	8	558
2020	TR-02	29	51	9	8	2	0	81	10	258
2020	TR-03	38	38	16	7	0	0	77	8	225
2020	TR-04	63	34	3	0	0	0	97	0	32
2019	TR	35	44	13	5	3	0	79	8	516
2019	TR-02	34	43	13	5	5	0	77	10	255
2019	TR-03	33	46	14	5	2	0	78	7	193
2019	TR-04	49	39	6	6	0	0	88	6	34
2018	TR	32	47	12	5	4	0	79	9	464
2018	TR-02	29	50	11	5	5	0	79	10	214
2018	TR-03	31	44	16	6	3	0	75	9	187
2018	TR-04	46	45	3	0	6	0	91	6	35
2017	TR	30	45	13	8	4	0	75	12	493
2017	TR-02	28	47	13	7	5	0	75	12	256
2017	TR-03	30	43	16	9	3	0	73	11	197
2017	TR-04	44	45	4	4	4	0	89	7	27
2014	TR	32	45	14	6	3	0	77	8	590
2014	TR-02	30	47	14	5	4	1	77	8	315
2014	TR-03	32	45	16	5	2	0	77	7	223
2014	TR-04	35	42	5	16	3	0	76	19	38

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	22	39	19	11	7	1	0	63	18	557
2020	TR-02	20	42	18	10	9	2	0	63	19	258
2020	TR-03	18	38	22	14	7	2	0	57	21	224
2020	TR-04	34	44	16	6	0	0	0	78	6	32
2019	TR	19	31	22	15	10	2	0	51	26	518
2019	TR-02	20	32	21	14	11	2	0	53	25	255
2019	TR-03	14	32	23	18	10	3	0	47	29	196
2019	TR-04	33	21	34	6	6	0	0	54	12	33
2018	TR	15	29	29	15	11	2	0	44	26	465
2018	TR-02	17	31	26	13	12	1	0	48	25	215
2018	TR-03	10	28	31	18	11	2	0	39	29	187
2018	TR-04	26	22	29	14	6	3	0	49	21	35
2017	TR	8	26	29	22	12	2	0	35	35	495
2017	TR-02	9	25	30	20	13	3	1	35	34	258
2017	TR-03	6	28	27	24	13	2	0	35	37	197
2017	TR-04	18	26	26	29	0	0	0	45	29	27
2014	TR	12	32	26	18	11	1	0	45	29	590
2014	TR-02	15	31	25	15	12	2	0	47	28	315
2014	TR-03	9	33	26	22	9	1	0	43	31	223
2014	TR-04	4	32	29	21	13	0	0	36	35	38

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	23	39	21	10	7	1	0	62	17	552
2020	TR-02	20	41	20	9	8	1	0	62	18	256
2020	TR-03	18	36	26	13	7	0	0	54	20	222
2020	TR-04	34	47	13	6	0	0	0	81	6	32
2019	TR	20	33	24	15	8	0	0	53	23	515
2019	TR-02	21	32	22	16	9	0	1	53	25	253
2019	TR-03	15	34	27	15	8	1	0	50	24	195
2019	TR-04	30	34	25	6	6	0	0	63	12	33
2018	TR	13	33	29	15	9	1	0	46	25	466
2018	TR-02	14	33	28	13	12	0	0	47	24	214
2018	TR-03	9	32	31	18	9	1	0	42	27	189
2018	TR-04	23	31	26	17	3	0	0	54	20	35
2017	TR	8	29	26	23	12	1	0	38	36	494
2017	TR-02	9	29	27	21	13	2	0	38	35	257
2017	TR-03	6	30	24	26	13	1	0	36	40	197
2017	TR-04	22	23	29	26	0	0	0	45	26	27
2014	TR	12	32	26	19	10	1	0	45	29	590
2014	TR-02	14	31	26	18	10	1	0	46	28	315
2014	TR-03	7	35	26	20	10	1	0	42	31	223
2014	TR-04	10	32	27	21	8	3	0	43	30	38

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	23	24	17	10	9	8	9	57	22	557
2020	TR-02	20	27	16	10	10	8	8	56	25	257
2020	TR-03	23	21	17	11	8	8	12	55	24	225
2020	TR-04	38	22	28	3	3	3	3	63	7	32
2019	TR	21	24	16	15	10	10	3	52	29	517
2019	TR-02	22	22	16	13	14	11	2	50	31	254
2019	TR-03	19	27	17	16	7	10	4	54	27	196
2019	TR-04	25	33	6	25	6	6	0	61	33	33
2018	TR	16	23	22	14	11	7	6	46	29	465
2018	TR-02	17	23	22	14	13	7	5	45	31	214
2018	TR-03	14	25	24	13	9	7	9	46	26	188
2018	TR-04	29	22	14	14	12	3	6	56	28	35
2017	TR	14	20	19	18	14	9	5	40	38	494
2017	TR-02	16	17	21	17	12	12	5	40	35	257
2017	TR-03	10	22	18	20	16	8	7	37	42	197
2017	TR-04	26	15	18	26	12	0	4	42	39	27
2014	TR	14	22	17	18	12	12	6	44	35	590
2014	TR-02	15	22	18	15	14	11	4	44	35	315
2014	TR-03	12	23	16	18	8	14	9	46	33	223
2014	TR-04	11	19	12	37	16	3	3	31	56	38

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	26	25	18	5	3	4	19	67	10	552
2020	TR-02	19	27	19	5	5	6	20	61	13	254
2020	TR-03	28	23	18	7	1	3	20	66	11	223
2020	TR-04	63	31	3	0	0	0	3	97	0	32
2019	TR	23	25	21	4	2	4	21	63	9	519
2019	TR-02	18	23	22	4	2	5	27	59	9	255
2019	TR-03	22	28	21	5	2	3	19	64	9	196
2019	TR-04	54	27	11	0	3	0	6	85	3	34

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	39	39	10	6	4	1	1	79	11	555
2020	TR-02	33	42	13	6	4	0	1	76	10	258
2020	TR-03	37	39	9	8	5	1	0	77	13	222
2020	TR-04	66	31	3	0	0	0	0	97	0	32
2019	TR	40	42	10	4	2	1	0	83	6	517
2019	TR-02	36	46	11	3	3	1	0	83	7	255
2019	TR-03	40	42	11	5	1	2	0	83	5	194
2019	TR-04	61	27	3	6	3	0	0	88	9	34
2018	TR	37	38	13	7	2	1	1	77	9	464
2018	TR-02	36	40	12	7	2	1	1	78	10	214
2018	TR-03	39	39	12	7	2	1	0	78	9	188
2018	TR-04	57	23	14	6	0	0	0	80	6	35
2017	TR	33	39	14	9	4	1	0	73	13	495
2017	TR-02	35	37	14	9	3	1	0	73	12	258
2017	TR-03	27	40	14	10	6	2	1	69	16	197
2017	TR-04	48	44	8	0	0	0	0	92	0	27
2014	TR	31	42	11	11	3	1	1	74	14	589
2014	TR-02	33	41	11	11	4	0	1	75	14	315
2014	TR-03	27	43	13	13	3	1	1	71	16	223
2014	TR-04	35	48	8	5	3	0	0	84	8	37

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	48	30	11	6	3	1	0	79	9	557
2020	TR-02	41	35	12	7	3	1	1	78	10	257
2020	TR-03	52	26	12	6	4	0	0	78	10	225
2020	TR-04	69	19	9	3	0	0	0	88	3	32
2019	TR	45	36	10	5	2	1	1	82	7	518
2019	TR-02	38	39	10	6	4	2	1	80	10	255
2019	TR-03	48	35	12	3	1	1	1	83	4	195
2019	TR-04	67	18	9	3	3	0	0	85	6	34
2018	TR	37	38	14	7	2	2	1	76	9	465
2018	TR-02	36	40	14	5	3	1	1	78	9	214
2018	TR-03	36	37	15	7	2	3	1	76	9	188
2018	TR-04	57	26	12	6	0	0	0	83	6	35
2017	TR	39	35	14	7	4	1	0	74	12	495
2017	TR-02	39	34	14	8	3	1	0	74	12	258
2017	TR-03	36	37	13	7	6	1	1	74	13	197
2017	TR-04	51	33	15	0	0	0	0	85	0	27
2014	TR	40	35	13	6	3	2	1	77	9	590
2014	TR-02	39	38	11	4	3	4	1	80	8	315
2014	TR-03	39	33	15	7	3	1	1	74	11	223
2014	TR-04	48	26	16	5	5	0	0	73	11	38

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	17	25	17	6	3	33	62	13	558
2020	TR-02	13	24	14	5	2	41	63	12	258
2020	TR-03	15	24	21	9	3	28	53	17	225
2020	TR-04	38	28	16	6	0	13	75	7	32
2019	TR	13	27	22	9	4	26	53	17	518
2019	TR-02	12	26	23	5	3	30	55	12	254
2019	TR-03	9	27	22	12	6	24	46	24	196
2019	TR-04	32	27	15	21	3	3	60	25	34
2018	TR	9	27	25	6	6	27	50	17	467
2018	TR-02	7	25	23	6	5	34	49	16	214
2018	TR-03	8	28	28	5	8	23	47	17	190
2018	TR-04	32	34	12	12	6	6	69	18	35
2017	TR	8	21	26	9	5	30	41	21	494
2017	TR-02	9	16	24	8	7	36	39	23	257
2017	TR-03	5	21	30	12	5	27	36	22	197
2017	TR-04	18	49	7	15	0	11	75	17	27
2014	TR	9	25	19	8	5	33	51	20	590
2014	TR-02	8	24	17	9	5	37	51	21	315
2014	TR-03	6	25	23	9	5	33	46	20	223
2014	TR-04	15	42	11	11	3	19	71	16	38

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	13	32	24	15	9	7	48	26	557
2020	TR-02	11	31	26	15	8	8	46	25	258
2020	TR-03	8	28	27	18	13	6	38	33	224
2020	TR-04	34	41	9	13	3	0	75	16	32
2019	TR	8	26	23	20	15	7	37	38	519
2019	TR-02	8	25	23	17	16	10	37	37	255
2019	TR-03	5	23	26	25	17	5	30	43	196
2019	TR-04	23	27	15	24	12	0	49	36	34
2018	TR	5	27	27	21	15	5	34	38	466
2018	TR-02	4	29	24	19	17	8	35	39	214
2018	TR-03	4	22	32	24	15	3	27	40	190
2018	TR-04	21	35	18	15	12	0	55	27	34
2017	TR	6	18	23	25	22	6	25	50	494
2017	TR-02	5	15	24	24	24	8	22	52	258
2017	TR-03	4	16	23	30	22	5	21	55	196
2017	TR-04	15	41	18	15	7	4	58	23	27
2014	TR	5	21	28	24	17	5	28	43	590
2014	TR-02	5	23	26	24	17	5	30	43	315
2014	TR-03	4	16	32	25	19	5	20	46	223
2014	TR-04	7	37	24	21	11	0	44	32	38

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	10	23	29	15	11	12	38	29	556
2020	TR-02	9	22	29	14	10	16	36	29	258
2020	TR-03	6	20	31	18	14	9	29	36	223
2020	TR-04	28	34	25	6	3	3	65	10	32
2019	TR	5	20	25	23	15	12	29	43	516
2019	TR-02	5	19	24	21	15	15	28	43	254
2019	TR-03	4	16	29	24	18	9	22	46	195
2019	TR-04	15	26	15	31	6	6	44	39	33
2018	TR	4	14	30	25	16	10	21	46	463
2018	TR-02	3	12	27	27	17	13	18	50	213
2018	TR-03	3	14	35	24	17	6	18	44	189
2018	TR-04	15	23	18	30	12	3	39	43	34
2017	TR	3	12	21	31	23	10	17	60	495
2017	TR-02	4	9	22	29	23	13	14	60	258
2017	TR-03	2	11	20	35	26	7	13	66	197
2017	TR-04	11	26	22	29	7	4	39	38	27
2014	TR	3	15	25	29	20	9	20	53	590
2014	TR-02	2	15	25	28	19	11	19	53	315
2014	TR-03	2	12	27	31	22	6	15	57	223
2014	TR-04	4	35	13	32	11	5	41	45	38

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	10	33	23	19	12	4	0	45	32	557
2020	TR-02	9	32	25	16	12	6	0	44	29	258
2020	TR-03	8	28	24	25	14	2	0	36	40	224
2020	TR-04	19	50	19	6	6	0	0	69	13	32
2019	TR	8	32	23	18	14	5	0	42	34	517
2019	TR-02	8	32	25	16	13	6	0	42	31	255
2019	TR-03	5	30	23	21	17	4	0	36	40	195
2019	TR-04	17	34	15	28	6	0	0	51	34	33
2018	TR	5	29	26	23	13	4	0	36	38	465
2018	TR-02	5	30	21	23	14	7	0	37	40	215
2018	TR-03	4	27	32	22	13	2	0	32	36	188
2018	TR-04	17	28	20	26	9	0	0	45	35	35
2017	TR	7	24	25	22	16	6	0	33	40	492
2017	TR-02	9	24	24	19	16	8	0	36	39	256
2017	TR-03	3	21	27	27	17	4	1	26	46	196
2017	TR-04	11	41	29	15	4	0	0	52	18	27
2014	TR	6	23	23	25	20	3	0	30	46	590
2014	TR-02	6	23	24	21	22	4	0	31	45	315
2014	TR-03	4	22	25	28	19	3	0	26	48	223
2014	TR-04	7	29	13	35	13	3	0	37	49	38

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	19	40	17	17	5	0	60	23	558
2020	TR-02	16	40	18	19	6	0	57	25	258
2020	TR-03	18	38	19	19	6	0	56	25	225
2020	TR-04	31	47	16	6	0	0	78	6	32
2019	TR	18	36	22	16	7	1	55	23	519
2019	TR-02	17	35	24	15	8	0	52	24	255
2019	TR-03	18	34	22	18	7	1	53	25	196
2019	TR-04	26	42	18	12	3	0	67	15	34
2018	TR	14	30	25	18	11	1	45	30	466
2018	TR-02	12	29	25	19	13	1	42	33	215
2018	TR-03	14	27	27	22	10	1	41	32	188
2018	TR-04	26	42	23	6	3	0	68	9	35
2017	TR	14	29	23	22	12	0	43	34	494
2017	TR-02	12	27	26	22	13	0	39	35	257
2017	TR-03	14	31	18	24	14	0	45	38	197
2017	TR-04	29	26	29	15	0	0	55	15	27
2014	TR	15	31	19	21	13	0	47	35	589
2014	TR-02	15	30	19	21	15	0	46	35	315
2014	TR-03	14	29	19	24	13	0	43	37	222
2014	TR-04	20	45	16	13	5	0	65	19	38

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	43	46	6	3	1	0	89	4	557
2020	TR-02	38	52	5	3	1	0	90	5	258
2020	TR-03	48	40	8	2	2	0	88	4	225
2020	TR-04	38	53	6	3	0	0	91	3	32
2019	TR	40	46	7	6	1	0	86	8	518
2019	TR-02	37	46	7	8	2	0	84	9	254
2019	TR-03	41	48	7	4	0	0	89	4	196
2019	TR-04	49	36	9	6	0	0	85	6	34
2018	TR	40	45	8	4	2	0	86	6	466
2018	TR-02	44	44	7	4	2	0	88	6	214
2018	TR-03	37	48	9	5	1	0	85	6	189
2018	TR-04	34	46	12	6	3	0	80	9	35
2017	TR	35	48	10	5	1	0	84	6	495
2017	TR-02	37	50	8	3	2	0	86	5	258
2017	TR-03	37	46	10	6	1	1	83	7	197
2017	TR-04	26	55	12	7	0	0	81	7	27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	31	37	17	8	5	1	1	69	13	557
2020	TR-02	25	38	20	9	6	1	2	65	15	258
2020	TR-03	31	35	17	10	5	0	1	67	15	224
2020	TR-04	53	44	3	0	0	0	0	97	0	32
2019	TR	30	38	17	10	4	1	1	68	14	519
2019	TR-02	22	41	21	10	4	1	1	64	14	255
2019	TR-03	33	38	13	12	3	1	1	72	15	196
2019	TR-04	51	26	15	6	3	0	0	76	9	34
2018	TR	27	38	17	12	4	1	2	67	16	467
2018	TR-02	25	40	16	10	5	1	3	68	16	215
2018	TR-03	29	34	19	14	3	0	1	63	18	189
2018	TR-04	45	38	12	6	0	0	0	83	6	35
2017	TR	23	36	21	13	5	1	1	61	18	494
2017	TR-02	24	36	21	13	4	1	1	61	17	258
2017	TR-03	21	35	21	14	7	1	2	57	21	196
2017	TR-04	40	37	18	4	0	0	0	77	4	27
2014	TR	28	40	13	12	6	1	0	69	18	588
2014	TR-02	29	42	10	13	5	1	1	72	18	315
2014	TR-03	24	39	16	12	9	0	0	63	20	222
2014	TR-04	35	38	21	3	3	0	0	74	5	37

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	29	45	13	10	2	0	1	75	12	551
2020	TR-02	25	46	15	10	2	0	2	72	12	255
2020	TR-03	29	43	13	12	2	0	0	72	14	222
2020	TR-04	34	53	3	6	0	0	3	90	6	32
2019	TR	26	44	13	13	4	0	0	70	17	514
2019	TR-02	21	45	13	14	6	0	0	67	20	251
2019	TR-03	26	45	12	15	2	1	0	71	16	196
2019	TR-04	43	33	15	6	3	0	0	75	9	33
2018	TR	14	50	16	14	5	0	1	64	19	467
2018	TR-02	11	50	17	16	4	0	1	62	21	215
2018	TR-03	14	49	17	12	7	0	1	64	19	189
2018	TR-04	19	52	14	14	0	0	0	71	14	35
2017	TR	20	41	17	15	5	0	1	62	21	494
2017	TR-02	17	43	16	16	7	0	0	61	23	257
2017	TR-03	21	41	18	16	4	0	1	63	19	197
2017	TR-04	34	37	15	11	4	0	0	71	15	27
2014	TR	19	39	14	20	8	0	1	58	28	590
2014	TR-02	20	37	16	18	9	0	0	57	27	315
2014	TR-03	16	40	13	22	8	0	1	57	29	223
2014	TR-04	19	50	11	16	5	0	0	68	21	38

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	39	29	16	4	3	4	5	75	8	555
2020	TR-02	32	31	18	3	5	5	6	71	9	256
2020	TR-03	41	26	17	5	2	4	5	74	8	224
2020	TR-04	59	38	3	0	0	0	0	97	0	32

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	15	36	24	14	7	3	0	53	22	552
2020	TR-02	13	35	25	14	9	4	0	50	24	256
2020	TR-03	15	33	26	18	6	2	0	48	25	222
2020	TR-04	22	47	19	13	0	0	0	69	13	32
2019	TR	14	33	24	16	9	4	1	49	26	516
2019	TR-02	13	32	22	15	12	4	1	48	28	252
2019	TR-03	11	35	25	17	9	3	1	48	27	196
2019	TR-04	27	33	23	15	3	0	0	59	18	34
2018	TR	7	31	27	19	11	5	0	40	31	466
2018	TR-02	6	27	25	20	15	7	0	35	38	214
2018	TR-03	5	32	33	19	8	3	0	38	28	189
2018	TR-04	17	45	20	14	0	3	0	64	15	35
2017	TR	10	31	23	22	9	4	1	43	32	494
2017	TR-02	10	30	23	22	10	4	2	43	33	258
2017	TR-03	8	29	26	23	8	6	1	39	33	196
2017	TR-04	22	49	18	11	0	0	0	71	11	27
2014	TR	8	26	20	28	15	2	1	35	44	590
2014	TR-02	7	27	18	29	16	3	1	34	46	315
2014	TR-03	8	24	23	26	17	1	1	33	43	223
2014	TR-04	13	26	19	35	8	0	0	39	42	38

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	32	15	14	11	4	6	55	27	557
2020	TR-02	15	31	15	14	13	6	5	52	31	257
2020	TR-03	14	32	18	14	10	2	9	52	27	225
2020	TR-04	47	31	13	9	0	0	0	78	9	32
2019	TR	12	30	18	16	13	5	6	47	33	519
2019	TR-02	9	30	17	14	16	7	7	45	35	255
2019	TR-03	12	27	20	19	13	3	6	42	36	196
2019	TR-04	30	36	14	12	3	3	3	70	16	34
2018	TR	11	30	17	18	14	4	6	45	36	464
2018	TR-02	8	34	14	17	17	4	5	46	38	214
2018	TR-03	7	27	21	22	12	5	6	38	38	188
2018	TR-04	32	26	26	9	6	0	0	59	15	34
2017	TR	12	31	15	19	11	4	8	49	34	495
2017	TR-02	10	31	15	20	11	4	9	46	36	258
2017	TR-03	12	28	16	19	11	5	9	46	35	197
2017	TR-04	29	37	18	12	0	0	4	69	12	27
2014	TR	10	25	18	20	20	2	6	38	43	590
2014	TR-02	10	25	16	20	21	3	5	39	44	315
2014	TR-03	7	24	20	19	20	2	8	35	43	223
2014	TR-04	13	29	12	19	21	5	0	45	42	38

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	50	17	10	8	6	1	7	74	15	558
2020	TR-02	44	17	12	9	7	2	10	68	18	258
2020	TR-03	53	17	9	10	6	1	3	74	16	225
2020	TR-04	53	22	9	3	3	3	6	83	7	32
2019	TR	47	20	11	6	4	1	10	76	11	519
2019	TR-02	45	18	12	8	4	2	11	72	14	255
2019	TR-03	50	19	10	4	4	1	12	80	9	196
2019	TR-04	43	39	9	6	3	0	0	82	9	34

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	44	23	18	5	3	2	5	72	8	558
2020	TR-02	38	25	16	5	4	3	8	71	11	258
2020	TR-03	50	19	21	5	1	1	3	71	7	225
2020	TR-04	53	25	16	3	0	3	0	81	3	32
2019	TR	46	22	13	6	3	2	9	76	10	517
2019	TR-02	43	20	13	6	6	2	10	73	13	254
2019	TR-03	44	23	14	7	1	1	10	75	9	196
2019	TR-04	60	25	9	3	0	0	3	87	3	33

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	84	3	2	1	2	2	6	95	3	549
2020	TR-02	80	4	2	2	2	2	9	94	4	252
2020	TR-03	88	1	2	0	3	2	3	95	3	223
2020	TR-04	88	6	3	0	0	3	0	97	0	32
2019	TR	81	3	2	1	2	1	10	95	4	515
2019	TR-02	77	5	1	2	2	1	12	94	5	253
2019	TR-03	82	2	2	2	2	0	11	95	3	196
2019	TR-04	94	0	3	0	0	3	0	97	0	33

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	76	8	3	2	0	2	9	94	2	555
2020	TR-02	69	11	3	4	0	2	11	92	4	256
2020	TR-03	83	4	4	0	0	1	8	95	1	224
2020	TR-04	81	13	0	0	3	3	0	97	3	32
2019	TR	76	4	2	2	1	1	14	95	3	509
2019	TR-02	71	6	2	2	2	2	17	94	4	252
2019	TR-03	78	4	2	2	0	1	15	96	2	191
2019	TR-04	94	3	0	3	0	0	0	97	3	33

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	10	28	22	23	16	1	1	39	39	556
2020	TR-02	7	24	21	27	19	0	1	32	47	257
2020	TR-03	12	27	22	23	17	0	0	38	40	225
2020	TR-04	25	56	13	3	3	0	0	81	6	32
2019	TR	8	27	22	23	19	1	1	35	43	519
2019	TR-02	6	22	24	24	21	1	2	29	47	255
2019	TR-03	6	31	21	24	18	0	1	36	42	196
2019	TR-04	29	42	12	9	9	0	0	70	18	34
2018	TR	9	28	19	25	19	0	1	37	44	464
2018	TR-02	6	22	23	26	22	0	1	28	49	214
2018	TR-03	7	30	17	27	19	0	0	37	46	187
2018	TR-04	29	45	9	12	6	0	0	74	17	35
2017	TR	8	23	20	27	21	0	1	31	49	492
2017	TR-02	4	21	20	26	24	1	3	27	52	255
2017	TR-03	8	21	20	30	21	0	0	29	51	197
2017	TR-04	33	29	15	22	0	0	0	63	22	27
2014	TR	8	24	14	30	24	0	1	32	54	590
2014	TR-02	7	20	16	32	24	0	1	27	57	315
2014	TR-03	5	25	13	30	26	0	0	31	56	223
2014	TR-04	21	40	7	19	13	0	0	61	32	38

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	14	27	29	18	9	1	2	42	28	558
2020	TR-02	10	25	29	20	11	1	3	37	33	258
2020	TR-03	13	29	28	18	10	1	1	43	28	225
2020	TR-04	34	31	22	13	0	0	0	66	13	32
2019	TR	12	28	28	17	13	0	2	40	31	518
2019	TR-02	8	24	30	17	16	0	4	34	35	255
2019	TR-03	12	27	28	20	12	1	0	40	32	195
2019	TR-04	26	42	24	6	3	0	0	67	9	34
2018	TR	13	24	28	20	13	0	2	38	34	463
2018	TR-02	9	23	27	22	16	1	3	33	39	213
2018	TR-03	8	27	31	22	11	0	1	36	33	187
2018	TR-04	43	25	14	9	9	0	0	68	17	35
2017	TR	10	25	27	21	15	0	2	36	37	493
2017	TR-02	8	20	30	23	16	1	2	29	40	256
2017	TR-03	8	28	26	21	15	0	2	37	37	197
2017	TR-04	33	37	15	15	0	0	0	71	15	27
2014	TR	9	25	26	21	17	0	1	35	38	590
2014	TR-02	7	25	27	19	19	1	2	33	39	315
2014	TR-03	9	24	26	23	17	0	1	33	41	223
2014	TR-04	21	37	18	19	5	0	0	58	24	38

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	21	46	17	12	4	0	0	67	16	556
2020	TR-02	18	47	18	13	4	0	0	65	18	257
2020	TR-03	21	43	18	14	4	0	0	64	18	224
2020	TR-04	25	59	6	9	0	0	0	84	9	32
2019	TR	20	46	17	11	6	0	0	66	17	511
2019	TR-02	21	44	18	11	6	0	0	64	18	253
2019	TR-03	18	46	18	11	7	1	0	65	17	190
2019	TR-04	32	42	15	12	0	0	0	73	12	34
2018	TR	14	32	23	19	11	0	0	46	31	463
2018	TR-02	14	34	19	19	13	0	1	49	32	213
2018	TR-03	9	32	26	22	12	0	0	41	33	187
2018	TR-04	32	36	14	9	9	0	0	68	17	35
2017	TR	14	32	21	24	8	0	0	47	32	492
2017	TR-02	12	33	22	24	7	0	0	46	32	256
2017	TR-03	15	30	21	24	10	0	0	45	34	196
2017	TR-04	22	22	26	26	4	0	0	44	29	27
2014	TR	16	40	17	17	10	0	0	56	27	590
2014	TR-02	17	40	17	17	9	0	0	57	26	315
2014	TR-03	14	38	18	17	13	0	0	52	30	223
2014	TR-04	13	47	19	19	3	0	0	60	21	38

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	8	31	23	19	6	12	1	44	29	556
2020	TR-02	8	25	21	21	8	16	1	40	35	257
2020	TR-03	6	31	26	21	7	9	1	41	30	224
2020	TR-04	22	44	22	13	0	0	0	66	13	32
2019	TR	6	25	26	19	11	13	1	36	34	518
2019	TR-02	6	23	24	17	11	18	1	35	36	254
2019	TR-03	5	24	29	22	12	8	1	32	37	196
2019	TR-04	14	33	33	12	3	6	0	49	16	34
2018	TR	6	25	25	20	12	11	1	35	37	464
2018	TR-02	5	25	26	16	15	12	0	35	35	213
2018	TR-03	2	23	27	26	11	11	1	29	42	188
2018	TR-04	17	39	12	23	9	0	0	57	32	35
2017	TR	5	21	23	21	14	16	1	31	42	494
2017	TR-02	3	16	25	21	14	20	2	25	44	257
2017	TR-03	5	23	21	21	17	13	0	31	44	197
2017	TR-04	7	40	29	19	0	4	0	50	20	27

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	30	36	14	11	6	1	2	69	17	558
2020	TR-02	29	31	18	11	7	1	3	63	18	258
2020	TR-03	32	40	11	11	5	1	0	73	16	225
2020	TR-04	34	44	6	13	3	0	0	78	16	32
2019	TR	38	33	13	8	4	1	3	74	12	518
2019	TR-02	40	30	15	7	6	0	2	71	13	254
2019	TR-03	36	37	13	9	2	1	3	76	11	196
2019	TR-04	41	36	9	9	6	0	0	76	15	34
2018	TR	35	38	13	7	6	0	1	73	13	466
2018	TR-02	33	41	13	5	6	0	1	76	11	214
2018	TR-03	37	34	13	7	7	0	1	72	15	189
2018	TR-04	32	32	19	17	0	0	0	64	17	35
2017	TR	27	40	15	10	6	0	2	68	16	494
2017	TR-02	27	38	15	11	5	0	3	68	17	258
2017	TR-03	28	41	16	8	6	1	1	70	14	196
2017	TR-04	26	44	11	12	4	0	4	73	16	27
2014	TR	29	37	15	10	4	1	2	69	15	588
2014	TR-02	31	36	16	9	4	2	3	70	13	315
2014	TR-03	29	39	15	10	5	0	2	70	15	221
2014	TR-04	24	31	16	21	5	0	3	56	27	38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	38	33	17	6	4	0	2	72	10	553
2020	TR-02	39	35	15	5	5	0	2	75	10	257
2020	TR-03	36	35	18	5	3	0	3	73	9	223
2020	TR-04	33	27	17	20	3	0	0	60	23	30
2019	TR	43	33	14	4	3	0	2	78	7	512
2019	TR-02	45	35	13	2	4	0	2	82	5	253
2019	TR-03	43	33	18	3	1	0	2	78	4	191
2019	TR-04	36	29	12	18	3	0	3	66	21	34
2018	TR	38	34	15	7	3	0	2	74	11	464
2018	TR-02	46	34	12	6	1	0	1	81	7	215
2018	TR-03	34	35	15	7	4	1	4	73	11	188
2018	TR-04	23	24	27	18	6	0	3	48	25	34
2017	TR	42	36	12	6	1	0	3	81	7	494
2017	TR-02	47	36	9	6	1	0	2	84	7	258
2017	TR-03	38	37	15	3	1	0	6	80	4	196
2017	TR-04	34	33	11	22	0	0	0	67	22	27
2014	TR	41	38	12	5	2	0	3	80	7	590
2014	TR-02	43	39	12	3	2	0	2	83	5	315
2014	TR-03	42	37	9	6	2	0	4	82	8	223
2014	TR-04	24	39	13	11	11	0	3	65	22	38

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	33	67	558
2020	TR-02	34	66	258
2020	TR-03	33	67	225
2020	TR-04	31	69	32

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	45	26	6	2	1	13	8	89	4	556
2020	TR-02	38	28	5	2	2	16	9	88	5	258
2020	TR-03	48	26	6	2	0	11	6	90	3	225
2020	TR-04	68	13	10	0	0	3	6	89	0	31

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	TR	9	70	22	557
2020	TR-02	9	70	22	258
2020	TR-03	9	69	22	224
2020	TR-04	6	81	13	32
2019	TR	11	66	24	518
2019	TR-02	10	67	23	254
2019	TR-03	11	68	21	196
2019	TR-04	6	52	42	34
2018	TR	9	65	25	467
2018	TR-02	7	68	25	215
2018	TR-03	9	66	25	190
2018	TR-04	6	64	30	34
2017	TR	10	64	26	495
2017	TR-02	7	68	25	258
2017	TR-03	11	64	25	197
2017	TR-04	29	37	34	27
2014	TR	12	61	27	589
2014	TR-02	8	64	28	315
2014	TR-03	12	62	26	222
2014	TR-04	40	36	24	38

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	TR	46	13	31	4	2	4	48
2020	TR-02	23	14	54	9	0	0	22
2020	TR-03	81	0	10	0	5	4	20
2019	TR	49	9	27	13	0	2	55
2019	TR-02	44	8	24	24	0	0	25
2019	TR-03	60	5	27	5	0	5	22
2018	TR	43	14	32	9	0	2	42
2018	TR-02	43	0	43	14	0	0	14
2018	TR-03	47	18	18	12	0	6	17
2017	TR	41	12	37	6	0	4	51
2017	TR-02	35	12	35	6	0	12	17
2017	TR-03	48	0	43	9	0	0	21
2014	TR	42	7	30	14	9999	7	71
2014	TR-02	28	4	20	32	9999	15	25
2014	TR-03	70	7	22	0	9999	0	27
2014	TR-04	20	7	60	13	9999	0	15

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	34	45	11	7	2	1	0	80	9	556
2020	TR-02	27	46	14	9	3	0	0	74	12	256
2020	TR-03	40	41	10	6	1	1	0	82	7	225
2020	TR-04	41	59	0	0	0	0	0	100	0	32
2019	TR	33	42	14	7	3	1	0	76	10	517
2019	TR-02	33	40	15	7	4	2	0	74	11	254
2019	TR-03	32	46	12	7	3	2	0	79	9	195
2019	TR-04	43	45	6	6	0	0	0	88	6	34
2018	TR	32	42	14	7	4	1	0	75	11	464
2018	TR-02	30	41	15	7	6	1	0	72	13	214
2018	TR-03	25	49	13	8	3	1	0	75	11	187
2018	TR-04	54	29	12	3	3	0	0	83	6	35
2017	TR	29	42	16	8	4	1	0	72	12	494
2017	TR-02	26	44	17	9	3	0	0	70	12	258
2017	TR-03	29	39	17	8	5	2	0	69	14	196
2017	TR-04	40	52	7	0	0	0	0	93	0	27
2014	TR	28	39	16	12	3	1	0	68	16	590
2014	TR-02	28	38	16	12	4	1	1	67	17	315
2014	TR-03	26	40	18	13	2	0	0	66	16	223
2014	TR-04	39	37	13	8	3	0	0	76	11	38

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	46	21	8	2	5	67	11	556
2020	TR-02	16	44	21	9	3	7	64	13	257
2020	TR-03	16	47	24	8	3	2	64	11	224
2020	TR-04	31	47	16	6	0	0	78	6	32
2019	TR	18	48	17	10	4	3	68	14	519
2019	TR-02	18	44	17	12	4	5	66	17	255
2019	TR-03	14	51	21	8	4	2	66	12	196
2019	TR-04	26	54	12	3	6	0	79	9	34
2018	TR	14	45	22	11	4	4	61	16	462
2018	TR-02	14	45	21	10	7	3	61	18	212
2018	TR-03	12	43	25	13	3	4	57	17	188
2018	TR-04	23	54	9	6	3	6	82	9	35
2017	TR	12	37	27	15	5	4	51	21	493
2017	TR-02	14	39	23	13	7	4	55	21	257
2017	TR-03	10	31	32	19	4	4	43	24	197
2017	TR-04	11	50	31	8	0	0	62	8	26
2014	TR	10	37	23	16	10	4	49	27	590
2014	TR-02	12	38	21	17	9	3	51	27	315
2014	TR-03	8	33	27	16	11	6	43	29	223
2014	TR-04	10	42	21	13	11	3	54	25	38

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	5	17	37	23	13	1	4	38	23	558
2020	TR-02	6	14	35	23	14	3	5	40	21	258
2020	TR-03	4	20	40	25	8	0	4	34	25	225
2020	TR-04	9	22	41	16	13	0	0	28	31	32
2019	TR	7	24	34	20	12	2	2	33	31	518
2019	TR-02	9	20	33	19	13	3	3	34	31	255
2019	TR-03	4	26	37	22	9	0	2	31	31	196
2019	TR-04	9	40	25	17	9	0	0	26	49	33
2018	TR	7	23	37	21	6	1	4	29	31	467
2018	TR-02	9	18	34	26	6	2	4	34	29	214
2018	TR-03	5	24	39	19	7	1	5	27	31	190
2018	TR-04	6	29	51	9	6	0	0	14	35	35
2017	TR	7	21	34	19	10	2	7	31	32	495
2017	TR-02	8	17	38	17	11	2	8	31	27	258
2017	TR-03	6	27	27	22	9	2	7	34	37	197
2017	TR-04	11	15	44	15	7	4	4	25	28	27
2014	TR	9	24	35	17	9	1	6	28	35	589
2014	TR-02	9	18	35	21	11	1	4	34	29	315
2014	TR-03	8	28	35	12	9	1	8	23	39	222
2014	TR-04	13	42	29	8	3	0	4	11	58	38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	3	12	28	32	17	5	4	53	17	557
2020	TR-02	3	11	25	33	17	6	5	56	16	258
2020	TR-03	4	14	34	27	14	3	3	44	19	224
2020	TR-04	3	13	34	34	16	0	0	50	16	32
2019	TR	10	21	27	21	13	6	3	37	33	518
2019	TR-02	9	22	25	18	15	8	3	38	34	255
2019	TR-03	11	20	29	24	11	4	1	37	33	196
2019	TR-04	12	18	34	25	8	0	3	34	32	33
2018	TR	13	29	28	14	8	5	3	24	45	466
2018	TR-02	15	25	31	12	9	6	2	23	43	213
2018	TR-03	10	33	25	16	6	5	4	24	48	190
2018	TR-04	17	26	22	17	17	0	0	35	43	35
2017	TR	16	29	24	11	10	4	6	24	50	494
2017	TR-02	16	29	24	12	9	5	6	24	50	258
2017	TR-03	18	28	22	11	11	4	6	24	51	196
2017	TR-04	15	33	23	11	11	4	4	24	52	27
2014	TR	16	29	28	13	7	2	4	22	48	587
2014	TR-02	14	27	29	14	9	3	4	25	43	314
2014	TR-03	17	34	25	12	6	3	4	19	54	221
2014	TR-04	27	37	27	8	0	0	2	8	65	38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	5	15	25	19	14	8	14	42	26	557
2020	TR-02	5	11	22	18	15	11	18	46	22	257
2020	TR-03	6	17	28	21	12	4	12	39	27	225
2020	TR-04	9	44	34	6	6	0	0	13	53	32
2019	TR	9	18	23	18	12	9	11	37	35	515
2019	TR-02	9	14	22	17	13	10	15	40	31	254
2019	TR-03	7	22	25	19	11	7	9	36	34	194
2019	TR-04	28	25	25	17	3	0	3	21	54	33
2018	TR	14	18	19	17	11	5	16	35	40	467
2018	TR-02	12	14	19	21	11	6	17	42	34	214
2018	TR-03	9	22	20	13	12	5	19	33	41	190
2018	TR-04	32	20	17	22	6	0	3	29	54	35
2017	TR	12	17	22	12	11	6	21	31	40	494
2017	TR-02	12	12	20	14	13	5	24	38	33	257
2017	TR-03	10	21	21	11	10	7	19	28	43	197
2017	TR-04	22	22	37	8	0	4	7	9	50	27
2014	TR	7	18	23	16	14	4	19	38	32	586
2014	TR-02	7	16	21	17	17	5	18	44	29	314
2014	TR-03	6	15	24	15	11	4	25	36	30	220
2014	TR-04	13	42	16	16	5	0	7	23	60	38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	15	28	32	13	8	0	4	22	45	556
2020	TR-02	14	29	33	14	7	0	2	22	45	256
2020	TR-03	18	28	31	12	5	0	7	18	49	225
2020	TR-04	16	44	22	6	13	0	0	19	59	32
2019	TR	17	32	30	13	6	0	2	20	50	517
2019	TR-02	16	29	34	12	8	0	2	20	45	254
2019	TR-03	19	35	28	12	4	0	3	16	55	196
2019	TR-04	25	37	12	17	9	0	0	26	61	33
2018	TR	21	31	30	10	4	1	4	15	54	467
2018	TR-02	17	31	34	12	4	1	2	16	49	214
2018	TR-03	23	33	27	6	4	1	7	11	61	190
2018	TR-04	32	23	32	13	0	0	0	13	55	35
2017	TR	21	33	26	10	5	1	4	16	57	494
2017	TR-02	20	32	27	11	7	0	2	18	54	258
2017	TR-03	24	32	23	11	3	1	6	14	61	197
2017	TR-04	11	38	27	4	5	4	11	10	59	26
2014	TR	9	27	42	11	7	0	4	19	37	589
2014	TR-02	8	24	45	12	9	0	2	22	32	315
2014	TR-03	9	30	41	9	5	0	6	14	42	222
2014	TR-04	13	35	24	13	5	0	10	21	53	38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	13	24	29	16	10	1	6	28	40	553
2020	TR-02	12	17	36	15	11	2	7	29	32	256
2020	TR-03	14	32	24	16	7	1	6	25	50	222
2020	TR-04	22	38	25	6	6	0	3	13	61	32
2019	TR	20	26	23	15	11	1	4	28	49	516
2019	TR-02	16	26	25	13	14	2	5	29	44	254
2019	TR-03	22	30	21	15	9	0	3	25	53	195
2019	TR-04	34	21	25	8	6	0	6	15	59	33
2018	TR	24	31	21	10	5	2	7	16	61	466
2018	TR-02	20	31	22	13	7	1	5	21	55	213
2018	TR-03	26	32	21	8	3	1	8	13	64	190
2018	TR-04	43	29	20	5	0	0	3	5	74	35
2017	TR	30	27	18	9	8	1	7	19	62	494
2017	TR-02	28	29	19	8	9	2	5	19	61	258
2017	TR-03	30	26	16	12	8	0	9	21	61	196
2017	TR-04	40	29	15	0	8	0	7	9	75	27
2014	TR	22	27	24	12	7	0	6	21	53	588
2014	TR-02	19	26	25	16	9	0	5	26	48	314
2014	TR-03	21	28	25	10	8	0	8	19	54	222
2014	TR-04	42	29	21	3	0	0	4	3	75	38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	3	9	24	28	23	8	5	59	13	558
2020	TR-02	3	8	19	29	25	11	5	64	13	258
2020	TR-03	2	10	26	32	20	4	6	58	13	225
2020	TR-04	0	13	53	19	13	0	3	32	13	32
2019	TR	8	14	25	26	16	7	5	47	24	512
2019	TR-02	7	11	23	23	19	11	6	51	21	249
2019	TR-03	8	17	24	29	13	4	5	46	27	196
2019	TR-04	12	15	42	25	3	0	3	28	28	33
2018	TR	9	19	24	20	14	8	7	39	33	465
2018	TR-02	7	16	24	21	15	10	7	43	28	214
2018	TR-03	8	20	24	20	14	6	7	39	33	188
2018	TR-04	17	29	22	23	6	0	3	30	48	35
2017	TR	10	17	21	19	16	7	10	42	33	494
2017	TR-02	8	14	23	17	16	10	12	42	29	258
2017	TR-03	10	21	20	18	17	6	8	41	36	196
2017	TR-04	11	22	15	37	7	0	7	48	36	27
2014	TR	7	13	21	20	22	5	11	50	24	588
2014	TR-02	5	11	17	20	31	7	10	61	19	315
2014	TR-03	7	15	26	21	15	3	14	43	26	221
2014	TR-04	24	19	29	19	3	0	7	23	46	38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	11	22	32	18	9	4	4	30	36	553
2020	TR-02	11	20	33	19	7	5	5	29	35	257
2020	TR-03	11	23	32	18	8	3	4	28	37	222
2020	TR-04	9	41	28	19	3	0	0	22	50	32
2019	TR	13	26	33	14	8	3	3	23	41	516
2019	TR-02	13	19	37	14	10	3	4	26	35	253
2019	TR-03	12	32	30	14	7	2	3	22	47	196
2019	TR-04	18	31	31	12	5	0	3	18	51	33
2018	TR	19	25	33	9	6	2	6	16	47	467
2018	TR-02	18	23	35	9	7	4	5	17	45	215
2018	TR-03	17	28	32	8	6	1	8	15	49	190
2018	TR-04	18	30	39	8	6	0	0	14	48	34
2017	TR	17	29	28	9	8	3	6	19	50	493
2017	TR-02	16	28	26	10	10	4	6	22	49	257
2017	TR-03	17	31	28	9	7	3	7	17	52	196
2017	TR-04	22	15	40	11	4	4	4	17	40	27
2014	TR	14	25	32	10	9	4	6	21	43	590
2014	TR-02	11	21	31	13	13	5	6	29	36	315
2014	TR-03	17	29	32	7	5	2	8	14	50	223
2014	TR-04	21	24	37	5	5	0	7	11	49	38

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	15	35	35	11	3	0	0	15	50	558
2020	TR-02	14	36	36	10	3	0	0	13	51	258
2020	TR-03	18	36	30	14	2	0	0	16	54	225
2020	TR-04	9	31	53	3	3	0	0	6	41	32
2019	TR	14	32	35	14	4	0	1	18	47	518
2019	TR-02	14	31	35	14	6	1	0	20	45	255
2019	TR-03	15	32	37	12	2	0	2	15	48	195
2019	TR-04	18	36	30	14	3	0	0	17	54	34

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	8	33	25	19	9	6	0	44	30	556
2020	TR-02	8	29	27	20	8	8	0	40	31	257
2020	TR-03	4	34	25	21	12	3	0	40	34	224
2020	TR-04	16	50	16	19	0	0	0	66	19	32
2019	TR	5	23	24	25	14	8	0	31	43	513
2019	TR-02	6	22	24	22	16	10	0	31	42	250
2019	TR-03	5	22	24	29	15	5	1	28	47	195
2019	TR-04	8	30	30	21	9	3	0	39	31	34

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	51	31	8	3	2	4	1	87	5	558
2020	TR-02	43	35	8	3	3	6	0	84	7	258
2020	TR-03	56	27	8	4	1	3	0	86	5	225
2020	TR-04	66	34	0	0	0	0	0	100	0	32
2019	TR	50	35	7	2	2	3	0	88	5	518
2019	TR-02	48	35	6	3	3	4	0	87	6	254
2019	TR-03	48	37	9	2	1	4	0	88	3	196
2019	TR-04	64	24	3	3	6	0	0	88	9	34
2018	TR	43	37	8	4	2	5	0	86	6	466
2018	TR-02	43	37	7	4	3	5	1	85	7	213
2018	TR-03	43	37	11	3	1	6	0	85	4	190
2018	TR-04	43	46	5	3	0	3	0	92	3	35
2017	TR	41	37	9	5	1	5	2	84	7	495
2017	TR-02	36	40	8	4	1	7	3	85	6	258
2017	TR-03	46	32	11	6	1	4	1	81	7	197
2017	TR-04	55	37	4	4	0	0	0	92	4	27
2014	TR	48	34	8	5	1	3	1	85	7	589
2014	TR-02	49	33	8	5	1	3	1	85	7	315
2014	TR-03	45	37	8	6	1	3	0	84	8	222
2014	TR-04	58	32	5	5	0	0	0	89	5	38

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	56	36	4	2	1	1	93	4	557
2020	TR-02	49	40	4	5	1	2	90	6	257
2020	TR-03	59	33	4	0	2	1	93	2	225
2020	TR-04	59	41	0	0	0	0	100	0	32
2019	TR	53	37	4	3	1	1	91	4	517
2019	TR-02	50	38	5	4	1	1	90	5	255
2019	TR-03	54	37	4	2	1	2	93	3	194
2019	TR-04	58	33	0	0	9	0	91	9	34
2018	TR	49	41	5	3	1	1	91	4	464
2018	TR-02	51	40	5	3	0	0	92	3	213
2018	TR-03	46	43	5	3	1	2	91	4	190
2018	TR-04	46	48	0	3	3	0	94	6	35
2017	TR	45	45	4	3	1	2	92	4	494
2017	TR-02	47	45	4	1	1	3	94	2	257
2017	TR-03	41	48	5	6	0	1	90	6	197
2017	TR-04	59	34	7	0	0	0	93	0	27
2014	TR	48	43	5	3	1	1	92	3	590
2014	TR-02	50	39	6	3	1	1	90	4	315
2014	TR-03	43	49	4	3	0	1	93	3	223
2014	TR-04	45	50	3	0	3	0	95	3	38

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	42	37	11	3	1	4	1	83	5	554
2020	TR-02	36	35	14	5	2	6	2	78	7	256
2020	TR-03	45	40	9	3	1	2	0	87	4	224
2020	TR-04	47	44	9	0	0	0	0	91	0	32
2019	TR	38	40	15	2	2	2	1	80	5	517
2019	TR-02	37	39	16	3	3	2	1	78	6	254
2019	TR-03	37	43	13	2	1	2	1	83	4	195
2019	TR-04	49	33	9	3	3	3	0	85	6	34
2018	TR	35	43	11	4	2	3	2	82	7	464
2018	TR-02	30	48	9	5	3	1	4	82	8	213
2018	TR-03	35	42	12	3	2	4	1	82	6	189
2018	TR-04	42	45	11	3	0	0	0	86	3	34

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	41	18	11	4	8	0	64	16	553
2020	TR-02	17	38	18	12	5	9	0	61	19	256
2020	TR-03	14	42	21	12	4	6	0	60	18	223
2020	TR-04	26	48	19	3	0	3	0	77	3	31
2019	TR	16	39	21	11	5	8	0	60	17	514
2019	TR-02	16	38	22	9	5	10	1	60	16	252
2019	TR-03	12	41	20	14	5	8	0	57	21	195
2019	TR-04	30	40	25	3	3	0	0	69	6	33
2018	TR	20	42	18	8	3	8	0	68	12	466
2018	TR-02	18	43	18	7	5	8	0	68	13	215
2018	TR-03	19	40	19	11	2	9	0	65	15	189
2018	TR-04	30	49	15	0	0	6	0	84	0	34
2017	TR	18	41	19	8	2	12	1	67	12	495
2017	TR-02	19	40	20	6	2	12	1	68	9	258
2017	TR-03	13	40	20	11	2	14	1	62	15	197
2017	TR-04	22	63	7	7	0	0	0	85	7	27
2014	TR	23	39	17	8	2	9	0	69	12	589
2014	TR-02	26	38	16	8	2	10	0	71	11	314
2014	TR-03	18	41	21	9	3	9	0	64	13	223
2014	TR-04	32	37	15	13	0	3	0	71	14	38

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	23	37	17	3	3	16	1	72	8	557
2020	TR-02	23	37	16	2	3	17	2	73	7	258
2020	TR-03	19	38	19	4	4	15	0	68	9	224
2020	TR-04	38	41	13	6	0	3	0	81	6	32
2019	TR	25	39	18	3	2	11	1	73	6	515
2019	TR-02	27	37	17	4	3	11	0	73	8	255
2019	TR-03	21	43	18	3	1	12	1	74	5	194
2019	TR-04	37	35	19	3	3	0	3	74	7	32
2018	TR	22	38	17	3	2	17	1	73	6	467
2018	TR-02	20	41	15	4	2	17	1	75	7	215
2018	TR-03	18	38	19	3	2	20	1	71	6	189
2018	TR-04	35	34	23	3	0	6	0	72	3	35
2017	TR	18	33	18	5	1	23	2	68	8	495
2017	TR-02	18	31	15	4	2	27	3	70	8	258
2017	TR-03	16	35	20	7	1	21	1	65	10	197
2017	TR-04	22	41	26	4	0	7	0	68	4	27
2014	TR	26	38	13	3	1	17	2	79	5	590
2014	TR-02	31	34	11	3	2	17	3	81	6	315
2014	TR-03	18	41	17	3	1	19	0	74	5	223
2014	TR-04	28	48	13	0	0	8	3	85	0	38

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	41	41	9	4	4	1	0	82	8	554
2020	TR-02	36	44	9	4	4	1	0	82	9	254
2020	TR-03	36	43	12	5	4	0	0	80	9	225
2020	TR-04	59	34	3	3	0	0	0	94	3	32
2019	TR	36	41	13	7	4	0	0	77	10	517
2019	TR-02	38	39	11	7	4	0	1	78	11	254
2019	TR-03	28	44	17	7	4	1	0	72	11	196
2019	TR-04	48	37	9	6	0	0	0	85	6	33
2018	TR	28	46	14	8	3	0	0	74	11	467
2018	TR-02	28	48	12	8	4	0	0	76	13	215
2018	TR-03	25	44	18	8	4	1	0	70	12	189
2018	TR-04	35	48	9	9	0	0	0	83	9	35
2017	TR	23	45	15	13	4	1	0	68	17	495
2017	TR-02	24	44	16	11	3	1	0	69	15	258
2017	TR-03	18	45	14	16	6	1	0	64	22	197
2017	TR-04	37	51	8	4	0	0	0	88	4	27
2014	TR	30	41	16	8	4	1	0	72	12	588
2014	TR-02	34	39	15	9	4	0	0	73	12	315
2014	TR-03	23	42	20	8	5	1	0	67	13	221
2014	TR-04	42	45	5	5	3	0	0	87	8	38

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	43	26	9	3	2	12	5	84	5	558
2020	TR-02	36	29	10	3	1	15	5	82	6	258
2020	TR-03	47	26	6	1	2	12	5	88	4	225
2020	TR-04	59	13	13	9	0	0	6	77	10	32

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	30	22	5	3	20	1	62	10	558
2020	TR-02	17	31	23	4	3	21	2	61	9	258
2020	TR-03	15	30	23	8	3	21	1	58	13	225
2020	TR-04	38	31	22	6	0	3	0	71	6	32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	31	39	11	3	2	9	4	81	6	557
2020	TR-02	28	38	12	4	2	10	6	79	7	257
2020	TR-03	29	44	11	2	3	8	4	82	5	225
2020	TR-04	53	28	13	6	0	0	0	81	6	32

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	19	28	16	5	3	18	10	65	12	558
2020	TR-02	19	23	17	5	5	19	13	61	14	258
2020	TR-03	17	31	16	7	3	19	8	66	13	225
2020	TR-04	38	47	13	3	0	0	0	84	3	32
2019	TR	22	30	13	5	3	19	9	72	10	515
2019	TR-02	20	27	13	6	4	20	11	68	13	255
2019	TR-03	19	32	16	4	1	20	7	71	6	193
2019	TR-04	43	33	3	6	6	3	6	83	14	33
2018	TR	15	31	17	7	3	19	8	64	13	467
2018	TR-02	16	25	19	8	3	18	11	58	15	214
2018	TR-03	12	32	20	6	3	22	6	62	11	190
2018	TR-04	17	62	0	9	0	12	0	90	10	35
2017	TR	17	27	16	7	3	21	10	63	14	495
2017	TR-02	15	23	17	7	2	25	12	60	13	258
2017	TR-03	17	25	16	8	4	21	9	60	17	197
2017	TR-04	29	59	8	4	0	0	0	88	4	27
2014	TR	24	30	18	8	3	10	7	65	14	589
2014	TR-02	22	29	17	7	4	11	10	64	14	315
2014	TR-03	22	31	21	8	3	10	5	62	13	222
2014	TR-04	39	37	8	16	0	0	0	76	16	38

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	17	39	16	18	6	3	1	58	25	555
2020	TR-02	14	36	15	23	7	3	2	52	32	256
2020	TR-03	16	42	17	15	6	2	1	61	22	225
2020	TR-04	42	48	6	3	0	0	0	90	3	31
2019	TR	17	45	14	15	6	2	1	64	21	518
2019	TR-02	14	46	14	15	8	0	2	61	24	255
2019	TR-03	17	43	17	14	4	5	0	63	19	196
2019	TR-04	42	46	3	6	3	0	0	88	9	33
2018	TR	15	46	12	15	7	5	1	64	23	463
2018	TR-02	11	46	10	18	9	5	0	60	29	213
2018	TR-03	13	46	16	14	7	4	1	62	22	187
2018	TR-04	38	42	9	9	0	3	0	82	9	35
2017	TR	15	41	14	18	7	5	1	59	26	493
2017	TR-02	12	44	14	17	7	5	2	59	26	258
2017	TR-03	15	36	15	20	7	6	1	55	29	196
2017	TR-04	31	47	15	8	0	0	0	77	8	26
2014	TR	23	47	11	11	4	5	1	73	15	590
2014	TR-02	22	47	11	10	4	6	1	73	15	315
2014	TR-03	21	46	12	12	4	4	0	70	17	223
2014	TR-04	34	53	5	8	0	0	0	87	8	38

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	36	28	7	4	8	0	59	11	554
2020	TR-02	16	32	28	9	5	10	0	54	15	257
2020	TR-03	13	40	31	7	4	5	0	56	11	222
2020	TR-04	41	44	16	0	0	0	0	84	0	32
2019	TR	17	40	26	6	5	5	0	60	12	515
2019	TR-02	16	42	26	4	6	6	0	61	11	252
2019	TR-03	16	37	29	9	5	4	0	55	15	195
2019	TR-04	26	48	15	3	3	3	3	78	6	34
2018	TR	11	41	29	9	4	6	0	55	14	462
2018	TR-02	10	37	30	9	6	8	0	51	16	212
2018	TR-03	8	44	28	10	4	5	0	55	15	187
2018	TR-04	20	51	14	9	0	6	0	75	9	35

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	30	16	9	8	18	2	60	20	554
2020	TR-02	16	26	17	10	10	20	2	54	25	254
2020	TR-03	15	37	17	8	6	16	1	63	16	225
2020	TR-04	34	22	13	13	3	13	3	67	19	32
2019	TR	13	32	22	8	6	17	2	56	18	515
2019	TR-02	13	31	21	8	7	18	2	56	18	252
2019	TR-03	13	34	21	9	6	17	1	58	17	195
2019	TR-04	21	23	18	15	9	9	6	51	28	34
2018	TR	12	33	18	12	7	17	2	55	23	463
2018	TR-02	10	33	18	8	8	21	2	55	21	213
2018	TR-03	13	35	17	16	6	13	0	54	26	187
2018	TR-04	20	25	17	12	6	14	6	57	22	35
2017	TR	12	27	18	13	8	21	2	50	27	493
2017	TR-02	10	24	21	13	8	22	2	45	28	257
2017	TR-03	12	30	16	13	9	21	1	53	27	197
2017	TR-04	19	38	19	8	4	8	4	65	14	26
2014	TR	12	30	18	12	8	19	2	53	25	590
2014	TR-02	11	31	15	12	7	22	1	55	25	315
2014	TR-03	12	30	21	11	10	16	0	50	25	223
2014	TR-04	13	34	13	13	8	11	8	58	26	38

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	30	49	5	13	3	79	16	557
2020	TR-02	27	51	6	14	2	78	16	258
2020	TR-03	28	49	3	15	4	77	20	224
2020	TR-04	34	56	3	6	0	91	6	32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	40	41	8	8	2	1	82	11	558
2020	TR-02	41	40	10	6	2	1	83	7	258
2020	TR-03	41	40	6	10	4	0	81	13	225
2020	TR-04	38	41	6	13	3	0	78	16	32
2019	TR	41	38	6	8	4	3	82	12	518
2019	TR-02	44	35	6	9	3	3	81	12	254
2019	TR-03	39	40	4	8	5	4	83	13	196
2019	TR-04	43	42	9	6	0	0	85	6	34
2017	TR	42	41	6	6	3	2	84	9	495
2017	TR-02	42	39	7	6	3	3	83	10	258
2017	TR-03	36	47	6	7	3	2	84	10	197
2017	TR-04	60	33	4	4	0	0	93	4	27
2014	TR	41	37	6	9	5	2	80	14	589
2014	TR-02	43	34	7	9	5	3	79	14	315
2014	TR-03	38	39	6	9	5	2	79	14	222
2014	TR-04	40	50	0	5	5	0	89	11	38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	37	42	8	10	3	1	0	79	13	554
2020	TR-02	37	44	9	8	1	0	0	81	9	256
2020	TR-03	37	37	7	12	5	1	0	75	18	224
2020	TR-04	47	31	0	16	6	0	0	78	22	32
2019	TR	41	42	9	6	2	0	0	83	8	514
2019	TR-02	39	43	11	4	3	0	0	82	7	252
2019	TR-03	38	44	9	7	1	1	1	83	8	194
2019	TR-04	58	30	6	6	0	0	0	88	6	34
2017	TR	39	42	10	7	2	0	0	81	9	494
2017	TR-02	39	43	10	5	2	0	0	83	7	258
2017	TR-03	34	42	11	10	2	0	0	77	12	196
2017	TR-04	60	37	4	0	0	0	0	96	0	27
2014	TR	38	41	10	8	2	1	1	80	10	589
2014	TR-02	37	39	11	9	2	0	1	77	11	315
2014	TR-03	36	43	8	8	3	1	0	81	11	222
2014	TR-04	42	47	8	3	0	0	0	89	3	38

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	75	21	2	1	1	0	96	2	556
2020	TR-02	73	24	2	0	0	0	97	1	257
2020	TR-03	75	20	1	2	0	0	96	3	224
2020	TR-04	75	19	0	3	3	0	94	6	32
2017	TR	69	27	1	1	1	1	97	1	494
2017	TR-02	69	27	2	0	1	1	98	1	258
2017	TR-03	69	27	2	1	1	2	97	1	196
2017	TR-04	67	29	0	4	0	0	96	4	27
2014	TR	68	27	2	1	1	0	96	2	590
2014	TR-02	69	26	3	1	1	0	96	2	315
2014	TR-03	69	28	2	1	0	0	97	1	223
2014	TR-04	61	34	3	3	0	0	95	3	38

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	77	11	4	1	0	6	1	94	1	558
2020	TR-02	75	10	3	1	0	9	2	95	2	258
2020	TR-03	78	11	6	0	0	3	1	93	1	225
2020	TR-04	81	13	6	0	0	0	0	94	0	32
2019	TR	70	18	4	1	1	7	1	95	1	518
2019	TR-02	70	17	4	1	1	8	0	95	2	255
2019	TR-03	68	19	3	1	0	8	1	96	1	196
2019	TR-04	64	27	9	0	0	0	0	91	0	34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	3	97	555
2020	TR-02	3	97	258
2020	TR-03	4	96	223
2020	TR-04	0	100	31
2019	TR	5	95	518
2019	TR-02	5	95	255
2019	TR-03	5	95	196
2018	TR	4	96	466
2018	TR-02	4	96	213
2018	TR-03	5	95	190
2018	TR-05	0	100	13

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	54	46	19
2019	TR	73	27	26
2018	TR	53	47	19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	52	48	19
2019	TR	35	65	26
2019	TR-02	42	58	12
2018	TR	32	68	19

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TR	0	100	19
2018	TR-03	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	TR	100	19
2019	TR	100	26
2019	TR-02	100	12
2019	TR-03	100	10
2018	TR	100	19
2018	TR-03	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	TR	100	19
2019	TR	100	26
2019	TR-02	100	12
2019	TR-03	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	46	54	19
2018	TR	32	68	19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	52	48	19
2019	TR	27	73	26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	25	75	19
2019	TR	38	62	26
2019	TR-02	58	42	12
2018	TR	37	63	19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	46	54	19
2019	TR	23	77	26
2018	TR	42	58	19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	25	75	19
2019	TR	19	81	26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	57	43	19
2019	TR	65	35	26
2019	TR-02	58	42	12
2018	TR	26	74	19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	32	68	19
2019	TR	27	73	26
2018	TR	32	68	19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	TR	100	19
2019	TR	100	26
2019	TR-02	100	12
2019	TR-03	100	10
2018	TR	100	19
2018	TR-03	100	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	41	59	19
2019	TR	31	69	26
2018	TR	32	68	19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	30	70	19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	62	38	19
2019	TR	68	32	25
2019	TR-02	58	42	12
2018	TR	47	53	19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	36	64	19
2019	TR	48	52	25
2019	TR-02	58	42	12
2018	TR	0	100	19
2018	TR-03	0	100	10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	TR	100	25
2019	TR-02	100	12
2019	TR-03	100	10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	32	68	19
2019	TR	20	80	25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	TR	100	19
2019	TR	100	25
2019	TR-02	100	12
2019	TR-03	100	10
2018	TR	100	19
2018	TR-03	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	24	76	25

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	32	68	19
2019	TR	24	76	25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TR	42	58	19

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	28	72	25

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	28	72	25

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TR	0	100	19
2018	TR-03	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TR	0	100	19
2018	TR-03	0	100	10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TR	0	100	19
2018	TR-03	0	100	10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	27	73	19
2018	TR	32	68	19

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	24	76	25
2018	TR	37	63	19

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	41	59	19
2019	TR	32	68	25
2019	TR-02	42	58	12
2018	TR	53	47	19
2018	TR-03	50	50	10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	TR	100	25
2019	TR-02	100	12
2019	TR-03	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	43	57	19
2019	TR	28	72	25
2019	TR-02	42	58	12
2018	TR	74	26	19

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	TR	100	19
2018	TR	100	19
2018	TR-03	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	7	12	13	3	2	54	9	50	15	558
2020	TR-02	4	11	13	3	2	56	10	46	16	258
2020	TR-03	8	10	13	3	3	55	8	48	17	225
2020	TR-04	16	28	16	3	0	31	6	70	5	32
2019	TR	8	10	12	3	2	50	14	50	16	518
2019	TR-02	7	9	12	2	3	50	18	49	15	254
2019	TR-03	5	9	14	3	2	56	11	42	15	196
2019	TR-04	26	18	15	9	0	24	9	65	13	34
2018	TR	5	10	14	5	3	56	8	41	21	466
2018	TR-02	2	10	12	3	3	61	9	40	20	214
2018	TR-03	4	8	14	6	3	57	7	34	26	189
2018	TR-04	19	23	17	3	0	32	6	68	5	35
2017	TR	5	9	12	3	4	54	13	45	19	494
2017	TR-02	3	9	9	2	3	60	14	46	19	257
2017	TR-03	4	8	16	4	5	52	12	33	23	197
2017	TR-04	26	33	11	0	0	26	4	84	0	27
2014	TR	4	12	13	5	2	52	11	45	20	590
2014	TR-02	3	9	9	5	3	58	13	42	26	315
2014	TR-03	4	13	16	6	3	48	9	42	21	223
2014	TR-04	4	35	27	0	0	35	0	59	0	38

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	19	34	17	3	2	24	1	71	7	558
2020	TR-02	15	33	17	3	2	26	2	68	8	258
2020	TR-03	19	32	19	3	2	25	0	68	7	225
2020	TR-04	38	41	13	6	0	3	0	81	6	32
2019	TR	19	34	15	4	2	26	1	72	8	519
2019	TR-02	18	34	16	4	2	25	1	70	9	255
2019	TR-03	16	34	16	2	1	29	1	72	5	196
2019	TR-04	41	18	18	9	3	12	0	66	14	34
2018	TR	13	32	17	5	2	30	1	64	11	467
2018	TR-02	9	33	14	4	2	35	2	67	10	214
2018	TR-03	11	31	22	5	3	29	0	58	10	190
2018	TR-04	36	32	9	6	0	17	0	83	7	35
2017	TR	12	28	16	5	3	33	3	62	13	495
2017	TR-02	12	27	14	4	2	37	3	66	10	258
2017	TR-03	9	28	19	6	5	30	3	55	17	197
2017	TR-04	26	45	15	0	0	15	0	83	0	27
2014	TR	12	30	16	5	2	32	1	64	11	589
2014	TR-02	12	28	15	5	2	36	2	65	11	315
2014	TR-03	10	30	18	7	3	31	1	59	15	222
2014	TR-04	19	52	16	0	0	13	0	82	0	38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	3	97	557
2020	TR-01	0	100	28
2020	TR-02	3	97	258
2020	TR-03	2	98	224
2019	TR	3	97	518
2019	TR-01	0	100	15
2019	TR-02	3	97	255
2019	TR-03	3	97	195
2018	TR	2	98	466
2018	TR-02	3	97	214
2018	TR-04	0	100	34
2018	TR-05	0	100	13

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	33	67	15
2019	TR	42	58	17

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15
2019	TR	0	100	17

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15
2019	TR	0	100	17

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	34	66	17

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	33	67	15
2019	TR	30	70	17

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	36	64	17

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	17

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	33	67	15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15
2019	TR	0	100	17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15
2019	TR	0	100	17

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	37	63	16

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15
2019	TR	0	100	16

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	0	100	15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	67	33	15
2019	TR	57	43	16

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	44	56	16

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	62	38	16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	8	9	12	2	1	61	7	53	10	555
2020	TR-02	5	9	12	2	2	62	8	47	12	256
2020	TR-03	9	9	12	1	1	62	7	57	7	224
2020	TR-04	16	16	16	3	0	47	3	63	6	32
2019	TR	9	10	12	1	2	54	12	58	7	518
2019	TR-02	6	9	12	1	2	54	16	50	9	255
2019	TR-03	8	9	13	1	1	59	8	53	8	196
2019	TR-04	33	18	9	0	0	34	6	85	0	33
2018	TR	5	9	15	2	1	60	7	44	11	466
2018	TR-02	4	8	14	1	1	64	7	41	10	214
2018	TR-03	4	8	16	3	1	62	6	37	12	190
2018	TR-04	16	23	14	3	0	35	9	69	5	35
2017	TR	5	10	12	2	2	60	10	49	11	495
2017	TR-02	4	11	8	2	2	63	11	58	12	258
2017	TR-03	3	6	17	2	2	60	10	31	12	197
2017	TR-04	15	26	11	0	0	37	11	79	0	27
2014	TR	6	12	13	2	1	57	10	52	9	590
2014	TR-02	5	8	9	1	2	62	12	53	11	315
2014	TR-03	4	14	14	4	0	56	8	50	11	223
2014	TR-04	10	19	29	0	0	40	3	49	0	38

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	19	34	14	2	1	29	1	75	5	557
2020	TR-02	18	32	13	2	2	31	2	74	6	257
2020	TR-03	17	34	17	2	1	29	0	72	4	225
2020	TR-04	28	50	9	3	0	9	0	86	3	32
2019	TR	21	32	15	2	2	28	1	73	5	519
2019	TR-02	18	33	15	2	2	29	1	74	6	255
2019	TR-03	19	31	17	2	1	29	1	70	5	196
2019	TR-04	46	18	18	3	0	15	0	76	3	34
2018	TR	12	31	18	3	1	33	0	66	7	467
2018	TR-02	11	33	15	2	2	36	1	69	7	215
2018	TR-03	11	31	21	4	1	31	0	62	8	190
2018	TR-04	23	36	12	0	3	27	0	80	4	34
2017	TR	13	29	16	2	2	36	2	68	6	494
2017	TR-02	14	30	14	2	2	36	2	72	6	258
2017	TR-03	9	27	19	3	2	39	2	60	8	196
2017	TR-04	29	37	11	0	0	22	0	86	0	27
2014	TR	14	33	14	2	1	34	1	74	5	590
2014	TR-02	15	30	13	1	2	36	2	74	5	315
2014	TR-03	10	34	15	4	0	36	0	70	6	223
2014	TR-04	21	50	13	0	0	16	0	84	0	38

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	3	97	558
2020	TR-02	3	97	258
2020	TR-03	3	97	225
2020	TR-04	9	91	32

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	10	90	558
2020	TR-02	12	88	258
2020	TR-03	8	92	225
2020	TR-04	13	88	32
2019	TR	14	86	519
2019	TR-02	15	85	255
2019	TR-03	13	87	196
2019	TR-04	15	85	34
2017	TR	12	88	494
2017	TR-02	14	86	257
2017	TR-03	7	93	197
2014	TR	15	85	588
2014	TR-02	16	84	315
2014	TR-03	16	84	221

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	43	57	58
2020	TR-02	56	44	32

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	81	19	58
2020	TR-02	81	19	32
2019	TR	90	10	71
2019	TR-02	87	13	38
2019	TR-03	96	4	26
2017	TR	87	13	57
2017	TR-02	92	8	37
2017	TR-03	86	14	14
2014	TR	83	17	91
2014	TR-02	82	18	50
2014	TR-03	86	14	36

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	32	44	7	13	2	2	77	16	46
2020	TR-02	27	48	8	8	4	4	79	13	25
2019	TR	51	35	5	6	3	0	86	9	63
2019	TR-02	59	28	3	6	3	0	87	9	32
2019	TR-03	48	36	8	4	3	0	85	7	25
2017	TR	34	52	10	2	2	0	86	4	50
2017	TR-02	32	53	12	3	0	0	85	3	34
2017	TR-03	42	58	0	0	0	0	100	0	12
2014	TR	69	19	4	8	0	0	88	8	76
2014	TR-02	71	21	0	7	0	0	93	7	41
2014	TR-03	65	16	10	10	0	0	81	10	31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	39	42	8	4	2	3	3	86	6	558
2020	TR-02	35	41	10	4	2	5	4	83	6	258
2020	TR-03	40	44	6	4	2	2	2	88	6	225
2020	TR-04	59	28	3	6	0	3	0	90	6	32

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	16	32	19	18	11	3	49	31	555
2020	TR-02	15	31	20	16	14	4	48	31	257
2020	TR-03	15	29	19	22	12	3	46	34	224
2020	TR-04	22	34	31	9	3	0	56	13	32

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	26	47	11	13	2	1	74	16	557
2020	TR-02	27	46	11	12	2	2	74	15	257
2020	TR-03	24	45	12	16	2	1	71	18	225
2020	TR-04	28	44	13	9	6	0	72	16	32

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	26	44	15	11	2	2	71	14	554
2020	TR-02	27	46	14	9	2	3	75	11	256
2020	TR-03	23	41	17	16	2	1	65	18	224
2020	TR-04	29	32	19	16	3	0	61	19	31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	21	41	22	11	3	1	63	14	552
2020	TR-02	20	44	20	11	3	2	65	15	255
2020	TR-03	19	39	25	13	3	1	58	16	223
2020	TR-04	39	29	26	6	0	0	68	6	31

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	28	44	14	6	2	3	2	76	9	555
2020	TR-02	26	46	14	5	2	4	3	77	8	257
2020	TR-03	27	44	15	8	2	3	1	74	10	223
2020	TR-04	41	41	6	9	3	0	0	81	13	32

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	77	19	2	0	0	1	98	1	556
2020	TR-02	74	22	2	0	1	1	97	1	258
2020	TR-03	77	20	0	1	0	1	99	1	223
2020	TR-04	84	13	3	0	0	0	97	0	32

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	36	43	12	4	2	3	1	82	6	555
2020	TR-02	36	42	11	4	3	3	1	81	7	256
2020	TR-03	34	46	12	5	1	2	1	82	6	224
2020	TR-04	53	28	19	0	0	0	0	81	0	32

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	40	41	8	7	2	1	82	9	554
2020	TR-02	36	44	10	6	2	2	81	8	256
2020	TR-03	41	42	6	8	3	1	83	10	223
2020	TR-04	66	25	6	3	0	0	91	3	32

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	33	38	14	6	5	3	1	74	11	557
2020	TR-02	32	41	16	3	3	3	3	77	7	258
2020	TR-03	29	36	13	11	6	4	0	68	18	224
2020	TR-04	50	41	3	3	0	3	0	94	3	32

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	94	6	48
2020	TR-04	100	0	21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	11	38	20	24	4	0	2	50	30	45
2020	TR-04	10	52	19	19	0	0	0	62	19	21

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	24	45	16	9	4	2	0	70	13	558
2020	TR-02	24	45	15	9	5	2	0	70	15	258
2020	TR-03	22	44	18	12	3	2	0	67	15	225
2020	TR-04	28	50	19	3	0	0	0	78	3	32
2019	TR	22	47	16	7	4	4	0	71	12	519
2019	TR-02	25	45	13	6	6	5	0	74	12	255
2019	TR-03	15	49	18	10	3	4	0	67	14	196
2019	TR-04	36	29	24	9	3	0	0	64	12	34
2018	TR	12	40	20	15	7	5	0	56	24	468
2018	TR-02	14	42	16	13	10	6	0	59	24	215
2018	TR-03	7	42	21	18	5	5	0	52	25	190
2018	TR-04	19	29	26	17	9	0	0	48	26	35
2017	TR	7	33	22	17	12	9	0	44	31	493
2017	TR-02	9	33	20	16	12	10	0	47	31	257
2017	TR-03	4	32	23	20	11	8	1	40	34	197
2017	TR-04	8	31	38	8	8	8	0	42	17	26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	33	37	12	10	6	1	71	16	557
2020	TR-02	29	38	15	10	6	2	68	17	258
2020	TR-03	34	39	11	8	7	1	74	15	224
2020	TR-04	47	34	13	6	0	0	81	6	32

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	38	35	15	5	2	3	1	76	8	553
2020	TR-02	35	39	14	6	3	4	1	77	9	257
2020	TR-03	37	34	16	7	2	3	1	74	9	223
2020	TR-04	58	23	19	0	0	0	0	81	0	31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	34	20	18	8	1	0	53	26	557
2020	TR-02	19	32	19	18	9	2	0	53	28	258
2020	TR-03	15	34	22	20	9	1	0	49	29	224
2020	TR-04	25	44	16	13	3	0	0	69	16	32
2019	TR	14	30	21	22	12	1	0	44	34	519
2019	TR-02	16	31	19	20	12	1	0	48	33	255
2019	TR-03	11	29	22	22	14	2	1	41	36	196
2019	TR-04	17	30	21	24	9	0	0	46	33	34
2018	TR	11	27	22	23	15	2	1	40	38	468
2018	TR-02	11	27	22	21	15	2	1	39	38	215
2018	TR-03	9	27	22	25	14	3	0	37	41	190
2018	TR-04	19	23	14	23	20	0	0	42	43	35
2017	TR	7	25	22	27	16	3	0	33	44	495
2017	TR-02	8	26	20	28	15	3	0	35	44	258
2017	TR-03	7	22	24	27	18	3	0	29	46	197
2017	TR-04	4	37	18	26	15	0	0	41	40	27

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	15	42	23	13	4	2	2	59	17	48
2020	TR-04	19	48	29	5	0	0	0	67	5	21
2019	TR	17	39	15	20	7	2	0	57	28	54
2019	TR-03	17	28	6	28	22	0	0	44	50	18
2019	TR-04	16	52	16	12	0	4	0	71	13	25

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	41	26	15	9	7	2	69	16	555
2020	TR-02	42	27	13	7	6	3	72	14	256
2020	TR-03	39	26	16	10	8	1	65	19	224
2020	TR-04	53	13	13	13	6	3	68	19	32

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	26	28	25	12	7	0	55	20	557
2020	TR-02	28	30	24	13	5	0	58	18	258
2020	TR-03	28	27	23	12	9	0	55	21	224
2020	TR-04	22	19	25	16	19	0	41	34	32
2019	TR	19	27	26	12	14	2	47	27	519
2019	TR-02	21	29	23	11	13	2	51	25	255
2019	TR-03	18	28	29	12	12	2	46	24	196
2019	TR-04	20	15	21	15	30	0	35	45	34
2018	TR	13	24	26	17	19	1	37	36	468
2018	TR-02	14	27	29	13	16	1	42	30	215
2018	TR-03	11	24	26	17	20	2	36	37	190
2018	TR-04	20	16	6	26	32	0	36	58	35
2017	TR	13	26	20	17	21	2	40	39	494
2017	TR-02	15	29	19	18	17	2	45	36	258
2017	TR-03	13	23	23	15	22	3	37	39	197
2017	TR-04	7	15	11	22	44	0	23	66	27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	7	20	31	21	20	1	27	42	558
2020	TR-02	7	19	33	19	21	0	27	40	258
2020	TR-03	5	19	27	26	22	1	24	48	225
2020	TR-04	3	25	44	16	13	0	28	28	32
2019	TR	8	20	31	22	19	0	28	42	516
2019	TR-02	8	23	32	15	21	0	32	36	254
2019	TR-03	7	16	27	30	20	0	23	50	195
2019	TR-04	6	21	36	18	18	0	28	37	33
2018	TR	6	16	27	27	23	1	23	50	466
2018	TR-02	7	17	29	24	21	1	24	46	214
2018	TR-03	6	16	24	29	24	1	22	54	189
2018	TR-04	8	12	29	20	32	0	19	52	35
2017	TR	6	15	30	21	26	1	22	48	494
2017	TR-02	5	17	34	21	22	0	23	43	257
2017	TR-03	7	13	26	22	31	2	20	54	197
2017	TR-04	12	15	22	18	33	0	26	51	27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	11	20	26	21	19	4	32	41	557
2020	TR-02	10	21	26	18	23	2	32	41	258
2020	TR-03	8	18	25	25	17	7	28	45	224
2020	TR-04	13	16	28	25	19	0	28	44	32
2019	TR	10	20	28	19	22	1	30	42	517
2019	TR-02	6	25	32	14	23	0	31	37	255
2019	TR-03	10	18	23	22	23	3	29	47	196
2019	TR-04	25	5	21	21	28	0	30	49	33
2018	TR	7	19	26	21	24	3	27	46	465
2018	TR-02	8	21	27	20	23	0	30	43	215
2018	TR-03	6	17	24	23	24	6	25	50	187
2018	TR-04	2	23	23	17	32	3	26	51	35
2017	TR	7	16	26	20	28	3	24	49	494
2017	TR-02	8	19	29	18	25	1	27	43	257
2017	TR-03	5	14	21	22	32	6	21	57	197
2017	TR-04	12	7	29	18	26	7	21	48	27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	14	21	23	21	18	2	1	36	40	553
2020	TR-02	16	20	22	21	15	4	2	38	39	255
2020	TR-03	8	21	25	20	24	1	0	30	45	223
2020	TR-04	6	13	28	28	25	0	0	19	53	32
2019	TR	11	19	25	22	22	1	1	30	44	514
2019	TR-02	11	22	24	19	21	2	2	34	41	252
2019	TR-03	10	16	24	28	22	0	1	26	50	195
2019	TR-04	8	6	28	18	40	0	0	14	58	33
2018	TR	7	12	21	29	27	2	3	20	58	466
2018	TR-02	9	14	24	26	23	2	2	24	51	214
2018	TR-03	5	12	18	33	28	2	2	17	64	189
2018	TR-04	6	2	23	26	43	0	0	8	69	35
2017	TR	10	13	18	24	33	1	2	23	59	494
2017	TR-02	12	13	19	24	29	1	1	26	55	258
2017	TR-03	6	13	15	22	39	2	3	20	64	196
2017	TR-04	8	7	26	29	29	0	0	15	59	27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	21	24	24	13	14	4	47	28	554
2020	TR-02	22	22	25	13	14	4	46	28	255
2020	TR-03	17	25	26	13	15	4	44	29	224
2020	TR-04	9	28	22	25	16	0	38	41	32
2019	TR	19	22	21	17	17	4	43	36	516
2019	TR-02	20	24	20	12	18	5	47	32	255
2019	TR-03	16	21	23	21	16	3	39	38	195
2019	TR-04	14	21	12	18	28	6	38	49	33
2018	TR	13	20	23	19	19	5	35	41	466
2018	TR-02	14	20	23	18	18	7	36	39	215
2018	TR-03	12	21	24	20	20	3	34	41	189
2018	TR-04	11	9	30	24	24	3	20	49	34
2017	TR	14	17	25	19	21	4	33	42	495
2017	TR-02	17	18	22	20	19	5	36	40	258
2017	TR-03	10	17	29	16	24	4	27	42	197
2017	TR-04	15	15	18	26	26	0	30	51	27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	25	26	22	12	14	0	1	52	27	557
2020	TR-02	22	27	24	11	16	0	1	49	27	258
2020	TR-03	27	24	20	13	15	0	1	52	28	224
2020	TR-04	13	31	22	13	19	0	3	45	32	32
2019	TR	25	29	23	13	10	0	1	54	23	517
2019	TR-02	25	28	23	12	12	0	0	53	24	255
2019	TR-03	27	28	23	13	9	0	1	55	22	195
2019	TR-04	14	40	18	12	15	0	0	54	28	33
2018	TR	21	24	26	14	14	0	0	45	29	466
2018	TR-02	25	23	26	11	14	0	0	48	25	214
2018	TR-03	19	25	23	17	14	0	1	44	32	189
2018	TR-04	12	20	38	16	14	0	0	32	31	35
2017	TR	21	28	29	11	10	0	0	50	22	493
2017	TR-02	24	27	28	10	10	0	0	52	21	258
2017	TR-03	18	30	29	14	8	1	1	49	22	195
2017	TR-04	15	22	33	4	26	0	0	37	30	27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	30	21	19	11	11	0	8	55	24	558
2020	TR-02	25	21	18	13	13	1	9	51	29	258
2020	TR-03	30	24	18	9	12	0	6	58	22	225
2020	TR-04	28	13	31	13	13	0	3	42	26	32

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	25	33	23	9	6	1	3	60	16	556
2020	TR-02	27	31	19	8	7	2	5	63	16	256
2020	TR-03	21	34	27	11	6	0	1	55	18	225
2020	TR-04	19	28	41	9	3	0	0	47	13	32
2019	TR	22	27	25	14	9	1	1	50	24	515
2019	TR-02	24	28	25	10	10	2	2	53	21	254
2019	TR-03	19	25	26	18	9	1	1	45	28	193
2019	TR-04	26	18	27	24	6	0	0	43	30	34
2018	TR	17	27	29	16	10	1	0	44	27	462
2018	TR-02	22	28	24	15	10	1	0	50	26	212
2018	TR-03	13	25	35	15	11	1	0	38	26	188
2018	TR-04	9	36	29	20	6	0	0	45	26	35
2017	TR	15	26	26	17	11	2	3	43	29	493
2017	TR-02	16	24	27	17	10	3	3	43	28	258
2017	TR-03	12	29	27	16	12	2	3	43	29	195
2017	TR-04	22	26	22	23	7	0	0	48	30	27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	28	32	24	9	5	1	3	62	14	557
2020	TR-02	28	29	21	9	7	2	4	61	16	258
2020	TR-03	25	34	26	9	4	1	1	60	13	224
2020	TR-04	16	41	25	16	3	0	0	56	19	32
2019	TR	23	29	27	12	7	1	2	53	19	513
2019	TR-02	24	27	26	10	8	2	3	54	19	254
2019	TR-03	19	33	23	17	5	1	1	53	23	192
2019	TR-04	20	31	37	3	9	0	0	51	12	33
2018	TR	18	30	26	16	6	2	2	50	23	463
2018	TR-02	19	32	23	13	8	2	3	54	22	211
2018	TR-03	16	30	30	16	5	1	2	48	22	189
2018	TR-04	12	31	35	17	6	0	0	42	23	35
2017	TR	18	27	25	16	8	2	3	48	25	490
2017	TR-02	22	26	22	15	9	3	3	51	26	256
2017	TR-03	13	29	29	16	6	2	5	45	24	194
2017	TR-04	11	37	26	19	7	0	0	48	26	27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	43	32	14	5	3	1	2	78	8	557
2020	TR-02	43	29	16	3	3	2	3	77	7	258
2020	TR-03	43	33	13	7	3	0	1	77	10	224
2020	TR-04	38	38	13	9	3	0	0	75	13	32
2019	TR	38	33	18	6	3	1	1	72	9	514
2019	TR-02	39	31	13	9	5	1	3	72	14	255
2019	TR-03	39	34	22	3	2	1	0	73	5	192
2019	TR-04	36	31	28	3	3	0	0	66	6	33
2018	TR	39	28	22	6	3	0	2	68	9	463
2018	TR-02	46	24	18	4	4	0	2	72	9	211
2018	TR-03	33	32	23	7	2	1	2	67	9	189
2018	TR-04	34	29	32	0	6	0	0	62	6	35
2017	TR	33	32	19	8	3	2	4	68	12	493
2017	TR-02	38	31	18	6	3	1	3	72	10	258
2017	TR-03	27	33	19	10	3	3	5	65	14	195
2017	TR-04	29	40	12	11	4	0	4	73	15	27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	39	28	17	8	6	1	1	68	14	553
2020	TR-02	38	24	21	7	7	1	2	63	15	255
2020	TR-03	37	31	16	9	7	0	0	68	16	223
2020	TR-04	38	44	9	9	0	0	0	81	9	32
2019	TR	36	29	16	10	8	0	1	66	18	514
2019	TR-02	37	27	15	8	11	1	1	65	19	254
2019	TR-03	36	29	18	10	6	0	1	66	17	193
2019	TR-04	26	40	21	12	0	0	0	66	12	33

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	23	32	27	11	6	0	1	56	17	557
2020	TR-02	24	28	28	12	7	0	1	53	19	257
2020	TR-03	21	36	24	12	5	1	0	58	18	225
2020	TR-04	25	34	28	3	9	0	0	59	13	32

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	19	26	28	18	7	1	1	46	26	555
2020	TR-02	16	25	28	20	10	1	1	42	30	256
2020	TR-03	21	26	30	16	6	0	1	48	22	225
2020	TR-04	28	31	16	16	9	0	0	59	25	32
2019	TR	26	33	23	9	7	1	1	60	17	511
2019	TR-02	26	31	22	8	10	1	2	59	19	252
2019	TR-03	22	36	25	10	6	0	1	59	16	192
2019	TR-04	34	30	28	6	3	0	0	63	9	33
2018	TR	26	27	25	12	7	0	2	55	20	464
2018	TR-02	29	27	22	9	9	1	2	58	19	212
2018	TR-03	23	27	30	13	6	0	2	50	19	189
2018	TR-04	25	38	20	14	3	0	0	62	17	35
2017	TR	24	29	22	12	6	1	4	56	20	492
2017	TR-02	26	29	22	12	6	1	4	58	19	258
2017	TR-03	21	30	24	12	6	2	5	55	20	194
2017	TR-04	34	26	18	7	15	0	0	60	22	27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	47	28	15	5	4	0	1	76	9	554
2020	TR-02	52	26	15	4	2	0	1	79	6	255
2020	TR-03	43	29	16	5	8	0	0	72	13	224
2020	TR-04	44	25	16	9	3	0	3	71	13	32
2019	TR	52	20	14	7	4	0	3	75	11	512
2019	TR-02	53	21	13	6	4	0	3	76	10	254
2019	TR-03	49	20	16	7	4	0	3	72	11	191
2019	TR-04	54	25	15	6	0	0	0	79	6	33
2018	TR	48	24	15	4	6	0	3	74	10	463
2018	TR-02	47	25	13	2	8	1	4	76	10	212
2018	TR-03	49	22	16	4	6	0	2	73	11	188
2018	TR-04	45	29	23	0	3	0	0	74	3	35
2017	TR	50	26	12	6	3	0	3	78	10	494
2017	TR-02	50	25	13	5	3	0	3	78	9	258
2017	TR-03	47	28	12	8	4	0	2	76	12	196
2017	TR-04	52	29	7	4	4	0	4	85	8	27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	18	30	27	14	9	1	49	24	554
2020	TR-02	17	31	25	14	12	0	48	27	256
2020	TR-03	17	28	29	16	8	2	46	25	223
2020	TR-04	22	34	31	6	6	0	56	13	32

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	69	15	4	2	1	1	8	91	4	554
2020	TR-02	64	15	6	3	2	1	9	89	5	255
2020	TR-03	72	14	4	2	1	0	7	93	3	225
2020	TR-04	72	19	0	3	3	0	3	94	6	32
2019	TR	73	8	4	1	1	1	11	92	3	509
2019	TR-02	69	10	3	2	2	1	13	92	5	252
2019	TR-03	75	7	5	0	1	2	10	93	1	191
2019	TR-04	82	6	6	3	0	0	3	91	3	33
2018	TR	70	11	5	2	2	1	10	91	4	463
2018	TR-02	70	10	3	2	2	1	11	92	4	212
2018	TR-03	69	13	5	2	2	1	8	90	4	189
2018	TR-04	82	9	3	0	0	0	6	97	0	34

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	87	4	3	1	1	0	5	96	2	556
2020	TR-02	84	4	3	0	1	0	7	95	2	256
2020	TR-03	89	4	3	1	1	0	3	95	2	225
2020	TR-04	91	3	0	0	0	0	6	100	0	32
2019	TR	83	6	3	1	2	0	4	93	3	515
2019	TR-02	82	5	3	2	2	1	6	94	3	253
2019	TR-03	85	7	3	1	1	0	3	94	2	196
2019	TR-04	82	12	3	0	3	0	0	94	3	33
2018	TR	78	7	4	2	2	1	7	92	4	462
2018	TR-02	79	7	1	1	3	1	8	94	5	211
2018	TR-03	81	6	6	1	1	1	5	92	2	189
2018	TR-04	76	12	6	0	0	3	3	94	0	34
2017	TR	82	7	3	2	1	0	4	94	3	495
2017	TR-02	81	8	3	2	0	0	5	94	3	258
2017	TR-03	84	6	4	1	2	1	4	94	3	197
2017	TR-04	78	15	0	4	0	0	4	96	4	27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	73	15	6	1	1	0	3	91	2	556
2020	TR-02	72	13	7	2	1	0	5	90	3	257
2020	TR-03	73	17	6	0	1	0	2	92	2	224
2020	TR-04	66	19	13	0	0	0	3	87	0	32
2019	TR	68	19	6	2	2	0	3	91	3	517
2019	TR-02	64	23	4	2	2	0	4	91	4	254
2019	TR-03	72	16	7	2	1	0	2	90	3	196
2019	TR-04	66	18	9	0	3	0	3	87	3	33
2018	TR	67	18	7	3	2	0	3	88	4	466
2018	TR-02	71	18	5	1	2	0	3	92	3	214
2018	TR-03	66	19	8	4	1	1	2	87	5	189
2018	TR-04	64	22	6	9	0	0	0	86	9	35
2017	TR	66	23	6	1	1	0	3	92	2	493
2017	TR-02	65	22	6	2	1	0	4	91	3	258
2017	TR-03	67	25	5	1	1	0	2	93	2	195
2017	TR-04	66	23	7	0	0	0	4	92	0	27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	76	9	7	3	2	0	3	88	5	557
2020	TR-02	73	9	7	4	1	0	5	87	6	257
2020	TR-03	77	9	8	2	2	0	1	88	4	225
2020	TR-04	81	9	3	0	3	0	3	94	3	32
2019	TR	78	11	5	1	2	0	3	91	4	514
2019	TR-02	79	10	3	2	2	0	4	92	4	251
2019	TR-03	79	10	6	2	1	0	2	91	3	196
2019	TR-04	69	12	6	0	9	0	3	84	9	33
2018	TR	72	15	5	3	2	1	3	90	5	465
2018	TR-02	72	16	5	2	1	1	2	91	4	214
2018	TR-03	74	13	5	2	3	1	2	90	5	189
2018	TR-04	68	23	3	3	3	0	0	91	6	34
2017	TR	72	14	6	3	2	0	3	88	5	494
2017	TR-02	73	16	5	2	1	0	3	92	3	258
2017	TR-03	71	10	8	4	4	1	2	84	8	196
2017	TR-04	66	18	8	0	0	0	7	91	0	27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	63	5	3	1	0	0	28	95	1	556
2020	TR-02	61	1	1	0	0	0	37	98	1	257
2020	TR-03	67	5	4	0	0	0	23	95	1	224
2020	TR-04	44	34	13	3	0	0	6	83	3	32
2019	TR	62	5	3	0	0	0	30	95	1	514
2019	TR-02	60	2	0	0	0	0	37	99	0	252
2019	TR-03	68	5	3	1	0	0	23	95	1	196
2019	TR-04	49	22	16	3	3	0	6	76	7	32
2018	TR	58	5	3	1	0	1	32	94	2	463
2018	TR-02	57	1	0	0	0	0	41	99	0	213
2018	TR-03	63	4	4	2	0	1	27	92	2	187
2018	TR-04	45	29	12	3	3	0	9	81	6	35
2017	TR	55	6	2	0	0	0	36	95	1	494
2017	TR-02	53	2	0	0	0	0	45	99	0	258
2017	TR-03	60	7	4	1	0	0	29	94	1	196
2017	TR-04	37	33	11	0	4	0	15	83	4	27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	77	9	4	2	2	0	6	92	4	558
2020	TR-02	81	5	3	0	1	0	8	95	2	258
2020	TR-03	74	12	4	1	4	0	4	90	5	225
2020	TR-04	56	22	6	13	0	0	3	81	13	32
2019	TR	78	10	3	0	1	0	8	96	1	515
2019	TR-02	78	9	2	0	0	0	11	97	0	253
2019	TR-03	78	10	4	1	1	0	7	94	2	196
2019	TR-04	78	19	3	0	0	0	0	97	0	32
2018	TR	72	14	4	1	0	0	9	95	1	464
2018	TR-02	78	10	1	0	0	0	10	98	1	213
2018	TR-03	70	15	5	1	1	1	7	93	2	189
2018	TR-04	57	26	14	0	3	0	0	83	3	35
2017	TR	74	10	3	2	0	0	11	94	2	494
2017	TR-02	76	9	2	0	0	0	13	98	0	258
2017	TR-03	74	8	5	4	1	0	9	90	5	196
2017	TR-04	52	33	7	0	0	0	7	92	0	27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	81	7	5	2	2	0	4	92	3	558
2020	TR-02	76	10	5	2	3	0	5	90	5	258
2020	TR-03	87	4	3	1	1	0	4	95	2	225
2020	TR-04	81	6	9	0	0	0	3	90	0	32
2019	TR	80	10	4	3	1	0	2	92	4	516
2019	TR-02	75	12	4	4	2	0	3	89	6	254
2019	TR-03	88	7	2	1	0	0	2	97	1	195
2019	TR-04	91	3	0	0	3	0	3	97	3	33
2018	TR	78	11	4	1	1	1	4	94	2	467
2018	TR-02	78	10	5	1	1	0	5	92	2	215
2018	TR-03	80	11	3	1	1	1	4	96	1	189
2018	TR-04	74	14	6	0	3	0	3	91	3	35
2017	TR	76	12	4	1	1	0	6	93	2	495
2017	TR-02	72	14	5	1	1	0	7	92	3	258
2017	TR-03	80	12	3	0	1	0	5	96	1	197
2017	TR-04	85	4	4	4	0	0	4	92	4	27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	39	31	17	8	3	0	2	72	11	555
2020	TR-02	32	33	20	9	4	0	1	67	13	257
2020	TR-03	43	30	15	5	3	0	3	76	8	224
2020	TR-04	52	26	10	6	6	0	0	77	13	31
2019	TR	48	26	17	4	2	0	2	76	6	516
2019	TR-02	44	29	17	4	2	0	4	76	7	253
2019	TR-03	51	23	19	4	2	0	1	75	5	196
2019	TR-04	55	30	12	0	0	0	3	87	0	33
2018	TR	46	26	17	6	1	1	2	75	8	466
2018	TR-02	48	26	17	5	1	1	2	76	7	215
2018	TR-03	47	25	18	6	2	1	2	73	8	189
2018	TR-04	38	40	11	9	0	0	3	80	9	35
2017	TR	47	30	13	5	3	0	3	79	8	493
2017	TR-02	43	29	15	7	3	0	3	75	10	257
2017	TR-03	49	33	10	3	3	0	3	84	6	196
2017	TR-04	55	26	15	4	0	0	0	81	4	27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	24	38	23	9	5	1	62	14	558
2020	TR-02	24	36	23	13	5	0	60	18	258
2020	TR-03	21	40	25	7	6	0	62	13	225
2020	TR-04	28	41	22	6	0	3	71	6	32

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	7	24	40	20	8	32	28	558
2020	TR-02	7	25	39	18	10	32	28	258
2020	TR-03	9	19	41	22	7	29	30	225
2020	TR-04	3	31	44	22	0	34	22	32
2019	TR	7	29	40	17	7	36	24	517
2019	TR-02	6	33	38	14	9	39	23	253
2019	TR-03	8	25	42	20	6	33	25	196
2019	TR-04	12	17	33	33	6	29	39	34
2018	TR	5	23	42	19	10	28	29	467
2018	TR-02	5	26	46	11	11	32	22	215
2018	TR-03	6	21	40	23	10	26	34	190
2018	TR-04	6	17	45	29	3	23	32	35
2017	TR	4	20	44	22	10	24	32	495
2017	TR-02	5	22	47	14	12	26	26	258
2017	TR-03	4	18	43	27	8	22	36	197
2017	TR-04	0	15	30	40	15	15	55	27

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	11	24	35	21	9	0	30	35	556
2020	TR-02	13	24	33	20	10	0	31	37	257
2020	TR-03	11	25	37	19	8	0	27	35	225
2020	TR-04	13	19	34	28	6	0	34	31	32
2019	TR	8	21	38	21	11	0	33	29	518
2019	TR-02	10	18	37	21	13	0	35	28	254
2019	TR-03	6	27	34	23	11	0	34	33	196
2019	TR-04	12	18	46	24	0	0	24	30	34
2018	TR	12	22	38	18	9	0	28	34	460
2018	TR-02	11	17	41	21	10	0	31	28	214
2018	TR-03	13	26	34	18	9	0	27	38	186
2018	TR-04	15	21	44	12	9	0	21	36	34
2017	TR	9	23	38	20	9	0	30	32	492
2017	TR-02	9	22	37	21	10	1	32	31	257
2017	TR-03	7	27	36	21	9	0	29	34	195
2017	TR-04	22	15	41	18	4	0	22	37	27

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	34	50	16	0	60	40	558
2020	TR-02	26	55	17	1	68	32	258
2020	TR-03	37	47	16	0	56	44	225
2020	TR-04	50	28	22	0	36	64	32

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TR	29	71	187
2020	TR-02	44	56	68
2020	TR-03	20	80	83
2020	TR-04	13	88	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	39	15	10	5	7	2	22	71	16	557
2020	TR-02	35	14	10	5	7	2	26	68	17	258
2020	TR-03	42	15	10	6	6	1	20	73	15	224
2020	TR-04	31	22	16	9	9	0	13	61	21	32
2019	TR	40	14	13	10	7	1	16	65	20	514
2019	TR-02	39	14	13	9	5	1	20	67	17	254
2019	TR-03	43	12	13	12	9	0	11	62	23	196
2019	TR-04	27	18	21	9	15	2	9	50	27	34
2018	TR	36	10	11	11	10	1	20	59	27	468
2018	TR-02	35	9	9	11	12	2	21	58	30	215
2018	TR-03	38	10	9	9	10	0	22	62	26	190
2018	TR-04	28	9	26	20	9	0	9	40	32	35

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	4	13	13	28	38	4	18	68	187
2020	TR-02	3	21	16	25	34	1	24	60	68
2020	TR-03	6	7	13	31	36	6	14	72	83
2020	TR-04	6	0	0	19	69	6	7	93	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TR	2	11	11	28	47	2	14	76	187
2020	TR-02	3	15	9	31	41	1	18	73	68
2020	TR-03	2	10	12	27	47	2	12	75	83
2020	TR-04	0	0	0	25	75	0	0	100	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - TR

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment