2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - TO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	41	37	13	6	3	78	9	529
2020	TO-03	40	36	15	6	3	76	10	205
2020	TO-04	40	40	11	4	4	80	9	184
2020	TO-05	45	29	12	10	4	74	14	78
2019	TO	40	39	12	5	4	79	9	542
2019	TO-03	40	38	13	6	3	78	9	212
2019	TO-04	37	42	11	5	5	79	10	201
2019	TO-05	47	37	9	6	1	84	7	68
2018	TO	32	45	12	7	4	78	11	367
2018	TO-03	27	46	16	6	5	73	11	142
2018	TO-04	39	42	8	9	3	80	12	132
2018	TO-05	35	54	6	2	2	90	4	48
2017	TO	34	48	11	6	2	81	8	569
2017	TO-02	44	49	3	3	3	92	5	39
2017	TO-03	33	48	11	6	2	81	8	241
2017	TO-04	31	48	11	6	4	80	10	205
2017	TO-05	40	42	15	3	0	82	3	65

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	30	39	14	10	6	0	70	16	527
2020	TO-03	30	32	16	14	6	0	63	21	204
2020	TO-04	28	45	12	10	5	0	73	15	184
2020	TO-05	32	43	13	8	3	1	76	11	77
2019	TO	29	40	16	10	5	0	69	15	540
2019	TO-03	30	36	19	11	4	0	66	15	211
2019	TO-04	27	41	15	10	6	0	69	16	201
2019	TO-05	35	41	15	7	1	0	76	9	68
2018	TO	22	42	18	13	5	0	64	18	366
2018	TO-03	15	38	25	13	8	0	54	21	143
2018	TO-04	26	41	13	16	4	0	67	20	131
2018	TO-05	32	47	13	9	0	0	79	9	47
2017	TO	26	42	18	7	6	0	68	14	569
2017	TO-02	38	46	13	3	0	0	85	3	39
2017	TO-03	26	37	20	7	9	0	64	16	242
2017	TO-04	25	45	16	7	7	0	70	15	205
2017	TO-05	22	55	19	5	0	0	77	5	64

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	56	34	8	2	1	0	89	3	526
2020	TO-03	55	32	11	1	0	0	87	1	202
2020	TO-04	48	40	7	3	2	0	89	4	184
2020	TO-05	64	28	3	4	1	0	92	5	78
2019	TO	55	31	9	3	1	0	86	4	540
2019	TO-03	55	32	11	3	0	0	86	3	211
2019	TO-04	51	34	9	4	2	0	85	6	200
2019	TO-05	66	25	7	1	0	0	91	1	68
2018	TO	51	37	8	3	1	0	88	4	364
2018	TO-03	50	35	11	3	1	1	86	4	141
2018	TO-04	52	36	8	3	2	0	88	5	132
2018	TO-05	58	40	2	0	0	0	98	0	48
2017	TO	55	36	7	1	1	0	91	2	570
2017	TO-02	51	44	5	0	0	0	95	0	39
2017	TO-03	58	33	7	2	1	0	90	2	242
2017	TO-04	53	38	8	0	1	0	91	1	205
2017	TO-05	60	37	3	0	0	0	97	0	65

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	51	36	7	4	1	0	88	5	528
2020	TO-03	52	33	11	3	1	0	85	4	205
2020	TO-04	46	41	6	5	2	0	87	7	184
2020	TO-05	53	37	1	6	1	1	91	8	78
2019	TO	46	38	11	4	1	0	84	5	542
2019	TO-03	47	39	9	4	1	0	86	5	212
2019	TO-04	44	38	12	3	2	0	82	6	202
2019	TO-05	55	28	12	4	0	0	84	4	67
2018	TO	42	39	12	5	1	0	81	7	368
2018	TO-03	38	39	14	5	3	1	77	8	143
2018	TO-04	43	39	11	7	0	0	83	7	132
2018	TO-05	54	35	8	2	0	0	90	2	48
2017	TO	45	37	13	3	1	0	82	5	569
2017	TO-02	56	36	3	0	3	3	95	3	39
2017	TO-03	43	37	15	3	1	0	81	5	242
2017	TO-04	44	38	14	4	1	0	81	5	204
2017	TO-05	51	38	9	2	0	0	89	2	65

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	48	31	14	4	3	0	79	7	528
2020	TO-03	45	29	17	4	4	0	75	8	204
2020	TO-04	43	35	14	5	3	0	78	8	184
2020	TO-05	60	26	12	1	1	0	86	3	78
2019	TO	39	33	18	6	4	0	72	10	541
2019	TO-03	41	29	20	6	3	0	71	9	211
2019	TO-04	33	37	17	7	5	0	70	13	201
2019	TO-05	53	29	15	3	0	0	82	3	68
2018	TO	30	35	24	7	3	0	66	10	358
2018	TO-03	25	33	24	12	6	0	58	18	139
2018	TO-04	30	38	27	5	2	0	67	6	128
2018	TO-05	43	36	19	2	0	0	79	2	47
2017	TO	33	37	16	10	3	0	71	13	569
2017	TO-02	50	39	5	3	0	3	92	3	38
2017	TO-03	33	35	19	9	3	0	68	12	242
2017	TO-04	29	40	15	12	4	0	69	16	205
2017	TO-05	43	35	15	5	2	0	78	6	65

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	43	35	13	5	3	0	78	8	526
2020	TO-03	40	33	16	6	4	0	73	10	202
2020	TO-04	36	40	15	6	3	0	77	9	184
2020	TO-05	51	35	10	4	0	0	86	4	78
2019	TO	33	37	19	8	3	0	70	11	540
2019	TO-03	33	36	23	7	1	0	69	8	211
2019	TO-04	27	38	20	9	5	0	65	14	201
2019	TO-05	49	34	10	6	0	0	84	6	67
2018	TO	25	35	26	11	3	0	61	13	361
2018	TO-03	20	33	27	16	5	0	52	21	141
2018	TO-04	24	38	28	10	1	0	61	11	127
2018	TO-05	40	38	17	4	0	0	79	4	47
2017	TO	30	38	18	10	4	0	68	14	568
2017	TO-02	53	34	8	3	0	3	89	3	38
2017	TO-03	30	37	19	9	5	0	67	14	242
2017	TO-04	24	40	19	13	4	0	63	18	204
2017	TO-05	37	45	12	6	0	0	82	6	65

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	43	25	17	7	4	3	1	71	12	530
2020	TO-03	40	24	20	8	5	2	0	66	14	205
2020	TO-04	40	28	16	8	5	3	1	71	13	185
2020	TO-05	51	28	14	5	0	1	0	81	5	78
2019	TO	36	26	17	11	6	3	0	64	18	540
2019	TO-03	33	25	21	13	6	2	0	59	19	211
2019	TO-04	35	24	18	10	8	3	0	62	19	201
2019	TO-05	48	34	7	6	1	3	0	85	8	67
2018	TO	29	27	20	13	7	3	1	58	21	362
2018	TO-03	25	18	23	17	13	3	1	45	32	141
2018	TO-04	28	34	20	11	3	5	0	65	15	128
2018	TO-05	47	30	15	6	2	0	0	77	9	47
2017	TO	32	29	19	9	5	4	1	64	15	570
2017	TO-02	54	21	18	3	0	5	0	78	3	39
2017	TO-03	32	26	19	9	7	5	1	62	18	242
2017	TO-04	26	35	17	12	5	4	1	64	18	205
2017	TO-05	43	25	26	3	2	2	0	69	5	65

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	39	33	17	4	2	1	3	76	6	528
2020	TO-03	34	32	21	6	1	1	4	70	8	205
2020	TO-04	40	37	16	3	2	1	1	79	5	184
2020	TO-05	40	36	13	4	3	0	4	80	7	77
2019	TO	43	31	17	4	3	1	2	76	7	543
2019	TO-03	41	31	19	4	2	1	1	74	6	212
2019	TO-04	43	32	14	5	2	0	3	78	8	202
2019	TO-05	54	24	15	6	1	0	0	78	7	68

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	43	33	12	8	4	0	0	76	12	529
2020	TO-03	41	32	11	9	6	0	0	74	15	205
2020	TO-04	38	38	14	7	3	1	0	77	10	184
2020	TO-05	49	27	13	8	4	0	0	76	12	78
2019	TO	40	33	13	8	5	1	1	74	13	541
2019	TO-03	42	33	11	8	5	1	0	75	13	211
2019	TO-04	40	31	15	7	4	1	1	73	12	201
2019	TO-05	38	35	10	12	3	0	1	75	15	68
2018	TO	37	34	14	10	5	1	0	71	14	365
2018	TO-03	37	27	15	13	7	0	0	64	20	142
2018	TO-04	35	36	18	5	3	2	1	73	9	130
2018	TO-05	36	47	4	13	0	0	0	83	13	47
2017	TO	38	33	14	10	4	1	1	72	14	567
2017	TO-02	54	31	13	3	0	0	0	85	3	39
2017	TO-03	37	31	14	11	6	0	0	69	17	240
2017	TO-04	37	33	15	11	3	0	0	70	15	204
2017	TO-05	40	37	14	5	2	2	2	79	6	65

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	53	28	9	5	3	0	82	9	528
2020	TO-03	50	29	11	7	3	0	79	10	204
2020	TO-04	53	30	10	4	3	0	83	7	184
2020	TO-05	59	22	8	8	4	0	81	12	78
2019	TO	50	30	9	8	3	1	80	11	542
2019	TO-03	49	29	10	9	1	1	79	10	211
2019	TO-04	49	33	7	6	4	0	82	11	202
2019	TO-05	53	26	13	7	0	0	79	7	68
2018	TO	43	30	14	7	6	1	73	13	366
2018	TO-03	39	25	16	8	11	1	65	19	142
2018	TO-04	44	34	14	4	4	2	78	8	131
2018	TO-05	53	26	9	13	0	0	79	13	47
2017	TO	47	27	11	9	4	1	75	14	570
2017	TO-02	62	28	8	3	0	0	90	3	39
2017	TO-03	45	25	11	12	6	0	71	18	242
2017	TO-04	47	28	11	9	4	1	76	13	205
2017	TO-05	49	31	11	6	3	0	80	9	65

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	36	32	15	5	4	7	0	74	10	527
2020	TO-03	35	26	17	7	6	9	0	68	14	204
2020	TO-04	32	38	15	4	4	7	0	75	8	183
2020	TO-05	36	41	12	5	3	4	0	80	8	78
2019	TO	28	29	20	10	4	9	0	64	15	542
2019	TO-03	27	28	21	9	4	11	0	62	15	212
2019	TO-04	25	29	21	12	4	6	1	59	18	201
2019	TO-05	40	29	18	7	0	6	0	73	8	68
2018	TO	21	33	21	11	5	9	0	59	18	367
2018	TO-03	15	32	20	13	10	8	0	52	26	143
2018	TO-04	21	33	23	10	2	10	1	61	14	131
2018	TO-05	35	31	23	6	0	4	0	70	7	48
2017	TO	24	32	19	8	5	12	0	64	15	570
2017	TO-02	38	31	13	5	0	13	0	79	6	39
2017	TO-03	23	30	18	10	6	12	1	61	18	242
2017	TO-04	19	35	20	8	5	14	0	62	15	205
2017	TO-05	37	32	15	5	3	8	0	75	8	65

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	31	35	18	7	6	3	0	68	13	525
2020	TO-03	30	33	18	6	8	5	0	66	15	205
2020	TO-04	29	34	23	7	5	2	0	64	13	182
2020	TO-05	30	42	14	12	3	0	0	71	14	77
2019	TO	21	30	23	14	8	3	0	53	23	542
2019	TO-03	22	28	22	17	7	5	0	52	25	212
2019	TO-04	13	32	28	14	11	1	1	46	26	201
2019	TO-05	37	28	21	12	3	0	0	65	15	68
2018	TO	16	29	25	17	10	4	0	46	28	367
2018	TO-03	13	24	26	21	14	2	0	38	36	143
2018	TO-04	14	31	23	17	11	5	0	47	29	131
2018	TO-05	23	33	31	10	2	0	0	56	13	48
2017	TO	19	30	24	14	8	4	0	51	23	570
2017	TO-02	36	33	15	10	0	5	0	73	11	39
2017	TO-03	20	23	24	16	10	6	1	46	28	242
2017	TO-04	12	35	27	15	8	3	0	48	24	205
2017	TO-05	28	40	17	12	2	2	0	69	14	65

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	23	30	25	10	6	7	0	57	17	527
2020	TO-03	22	28	25	10	8	7	0	54	19	205
2020	TO-04	20	31	25	10	7	7	1	55	18	183
2020	TO-05	21	32	22	16	3	6	0	57	19	77
2019	TO	14	24	29	17	10	5	0	40	29	537
2019	TO-03	15	23	28	19	10	5	0	41	30	209
2019	TO-04	10	21	34	17	13	4	1	32	32	202
2019	TO-05	15	37	21	19	1	7	0	56	22	68
2018	TO	11	19	28	21	14	7	0	33	37	366
2018	TO-03	10	14	28	23	17	8	0	26	43	142
2018	TO-04	11	20	27	18	16	6	1	34	37	131
2018	TO-05	13	31	25	29	0	2	0	45	30	48
2017	TO	12	26	28	17	8	9	1	42	27	570
2017	TO-02	31	28	18	5	5	13	0	68	12	39
2017	TO-03	11	26	26	15	11	11	1	42	29	242
2017	TO-04	7	24	30	21	8	9	0	34	32	205
2017	TO-05	18	37	28	14	2	2	0	56	16	65

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	23	32	21	14	6	3	0	56	21	529
2020	TO-03	26	25	21	16	8	3	0	53	25	205
2020	TO-04	18	35	22	15	7	3	0	54	22	184
2020	TO-05	18	40	23	14	4	1	0	58	18	78
2019	TO	12	27	24	20	13	3	0	41	34	543
2019	TO-03	13	22	25	26	11	3	0	36	38	212
2019	TO-04	8	29	26	17	17	2	1	38	35	202
2019	TO-05	16	44	18	12	9	1	0	61	21	68
2018	TO	10	23	25	26	15	2	0	34	41	368
2018	TO-03	8	23	23	27	16	2	0	32	44	143
2018	TO-04	14	18	25	23	19	2	0	32	42	132
2018	TO-05	6	33	25	29	6	0	0	40	35	48
2017	TO	12	30	24	19	12	3	0	44	32	569
2017	TO-02	33	26	15	10	5	10	0	66	17	39
2017	TO-03	12	29	25	19	11	3	0	43	31	242
2017	TO-04	6	30	25	21	16	3	0	37	37	204
2017	TO-05	17	35	22	18	8	0	0	52	26	65

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	25	40	14	13	8	0	65	21	527
2020	TO-03	23	36	14	16	10	0	60	26	203
2020	TO-04	22	45	16	11	6	0	67	17	184
2020	TO-05	26	44	13	12	6	0	69	18	78
2019	TO	24	38	16	15	6	0	63	21	541
2019	TO-03	23	38	16	17	5	1	62	22	211
2019	TO-04	26	33	19	14	8	0	59	22	201
2019	TO-05	22	46	15	12	6	0	68	18	68
2018	TO	17	34	24	13	11	1	51	25	368
2018	TO-03	15	27	27	16	14	1	43	30	143
2018	TO-04	21	35	23	10	11	1	56	21	132
2018	TO-05	10	46	25	13	6	0	56	19	48
2017	TO	23	36	20	14	7	0	60	20	569
2017	TO-02	41	38	21	0	0	0	79	0	39
2017	TO-03	23	37	18	15	7	0	60	22	242
2017	TO-04	20	38	19	14	9	0	58	23	204
2017	TO-05	28	23	34	11	5	0	51	15	65

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	27	46	13	11	3	0	73	14	526
2020	TO-03	26	44	11	13	4	0	71	18	203
2020	TO-04	22	50	17	8	2	0	72	10	184
2020	TO-05	29	47	9	14	0	0	77	14	78
2019	TO	25	44	16	11	3	0	70	15	538
2019	TO-03	25	43	17	11	3	0	68	15	210
2019	TO-04	24	44	17	11	4	0	68	15	201
2019	TO-05	27	48	12	12	1	0	75	13	67
2018	TO	21	42	17	15	5	0	64	20	368
2018	TO-03	17	38	20	17	6	1	56	23	143
2018	TO-04	21	45	16	12	5	0	67	17	132
2018	TO-05	27	44	10	17	2	0	71	19	48
2017	TO	24	45	17	11	3	0	69	14	569
2017	TO-02	44	38	13	5	0	0	82	5	39
2017	TO-03	25	40	19	12	5	0	65	16	241
2017	TO-04	19	51	16	13	2	0	70	15	205
2017	TO-05	28	46	17	6	3	0	74	9	65

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	41	34	13	8	4	0	0	75	12	528
2020	TO-03	42	31	13	10	4	0	0	73	14	204
2020	TO-04	37	35	16	8	3	1	0	73	12	184
2020	TO-05	41	36	15	4	4	0	0	77	8	78
2019	TO	39	37	11	8	4	1	0	77	12	541
2019	TO-03	38	37	12	8	2	2	0	77	11	211
2019	TO-04	40	38	10	6	4	1	0	79	11	202
2019	TO-05	34	37	13	13	1	0	0	72	15	67
2018	TO	32	38	15	8	5	1	1	71	14	366
2018	TO-03	31	33	17	10	8	1	0	65	18	142
2018	TO-04	35	41	11	8	2	2	1	78	10	131
2018	TO-05	28	38	21	11	2	0	0	66	13	47
2017	TO	35	36	16	8	4	1	0	71	13	570
2017	TO-02	54	26	13	3	5	0	0	79	8	39
2017	TO-03	37	34	15	9	5	0	0	71	14	242
2017	TO-04	30	41	14	9	4	1	0	72	13	205
2017	TO-05	31	31	28	5	5	0	2	63	9	65

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	31	41	15	10	3	0	72	13	527
2020	TO-03	34	36	14	12	4	0	70	16	205
2020	TO-04	28	46	15	10	1	0	73	11	184
2020	TO-05	31	35	22	8	4	0	66	12	77
2019	TO	31	38	15	12	4	0	69	16	541
2019	TO-03	33	34	17	11	5	0	67	16	212
2019	TO-04	27	38	17	15	4	0	65	19	200
2019	TO-05	35	44	12	7	1	0	79	9	68
2018	TO	20	45	14	14	6	0	66	20	367
2018	TO-03	17	43	14	14	11	1	61	25	143
2018	TO-04	18	47	15	17	5	0	64	21	131
2018	TO-05	27	50	13	10	0	0	77	10	48
2017	TO	23	42	15	12	7	0	65	19	569
2017	TO-02	38	36	10	10	5	0	74	15	39
2017	TO-03	24	44	13	13	7	0	67	19	241
2017	TO-04	19	43	16	15	8	0	61	23	205
2017	TO-05	29	42	23	5	2	0	71	6	65

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	44	27	16	6	6	0	72	13	527
2020	TO-03	42	28	16	4	9	0	70	13	204
2020	TO-04	41	26	19	8	7	0	67	14	183
2020	TO-05	50	28	12	6	3	1	79	9	78

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	16	29	21	17	13	2	47	31	527
2020	TO-03	17	27	19	17	17	3	45	35	204
2020	TO-04	12	32	24	17	13	2	44	31	184
2020	TO-05	15	28	26	26	5	0	44	31	78
2019	TO	14	28	20	19	17	2	44	36	540
2019	TO-03	15	27	18	20	18	2	43	39	210
2019	TO-04	10	31	20	16	20	2	42	37	201
2019	TO-05	19	28	25	24	4	0	47	28	68
2018	TO	8	26	24	22	19	1	34	41	367
2018	TO-03	7	22	20	23	24	4	30	49	142
2018	TO-04	6	26	27	23	19	0	32	42	132
2018	TO-05	10	35	21	25	8	0	46	33	48
2017	TO	12	28	23	17	17	3	42	35	566
2017	TO-02	26	39	16	5	5	8	71	11	38
2017	TO-03	13	29	22	15	19	3	43	35	241
2017	TO-04	8	25	24	21	19	3	34	41	204
2017	TO-05	15	31	26	18	9	0	46	28	65

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	13	20	16	20	26	2	1	35	48	529
2020	TO-03	14	19	12	20	31	2	1	35	53	205
2020	TO-04	9	20	21	19	28	3	1	30	49	184
2020	TO-05	9	26	18	26	18	0	4	36	45	78
2019	TO	12	21	19	19	27	2	0	33	47	543
2019	TO-03	10	18	17	21	30	3	0	30	52	212
2019	TO-04	9	22	18	19	30	1	0	32	49	202
2019	TO-05	18	22	24	18	19	0	0	40	37	68
2018	TO	7	17	17	23	33	1	1	25	57	368
2018	TO-03	8	10	13	24	43	1	1	18	68	143
2018	TO-04	5	19	20	23	30	1	2	25	54	132
2018	TO-05	6	27	13	29	23	2	0	34	53	48
2017	TO	10	20	15	22	27	4	2	32	52	569
2017	TO-02	21	38	23	5	5	8	0	64	11	39
2017	TO-03	11	14	16	23	30	3	2	27	56	241
2017	TO-04	6	19	14	22	32	5	2	27	58	205
2017	TO-05	15	32	12	22	15	2	2	49	38	65

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	63	22	7	3	1	0	3	88	5	529
2020	TO-03	63	24	5	3	1	0	3	89	5	205
2020	TO-04	62	18	11	3	2	1	3	83	5	184
2020	TO-05	67	26	4	3	0	0	1	94	3	78
2019	TO	62	20	9	4	1	1	4	86	5	542
2019	TO-03	66	20	5	3	1	0	5	90	5	211
2019	TO-04	59	20	13	3	0	1	3	83	3	202
2019	TO-05	59	19	9	6	1	1	4	83	8	68

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	43	26	15	8	4	1	3	72	12	529
2020	TO-03	40	24	16	10	5	0	4	67	16	205
2020	TO-04	41	27	15	8	4	3	3	71	13	184
2020	TO-05	51	29	13	5	1	0	0	81	6	78
2019	TO	37	22	19	10	6	4	2	63	17	541
2019	TO-03	33	22	24	9	8	3	2	58	17	211
2019	TO-04	37	22	15	14	4	4	3	63	20	202
2019	TO-05	50	21	15	4	3	4	3	76	8	68

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	79	9	3	2	2	3	2	93	4	528
2020	TO-03	75	8	4	2	3	3	4	89	6	205
2020	TO-04	78	11	3	1	1	4	2	95	2	183
2020	TO-05	87	5	3	3	0	3	0	95	3	78
2019	TO	75	9	6	2	2	4	3	90	4	541
2019	TO-03	78	6	7	2	2	3	2	89	5	211
2019	TO-04	73	10	5	2	3	3	3	88	6	201
2019	TO-05	78	9	3	0	0	6	4	97	0	68

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	74	11	3	1	1	3	7	94	2	529
2020	TO-03	71	13	3	2	1	2	7	92	4	205
2020	TO-04	73	10	5	1	1	4	7	93	1	184
2020	TO-05	83	9	0	0	0	1	6	100	0	78
2019	TO	77	8	4	1	0	3	7	95	1	540
2019	TO-03	78	7	4	1	0	2	7	93	2	210
2019	TO-04	79	9	3	0	0	3	4	96	1	201
2019	TO-05	75	6	1	0	0	4	13	98	0	68

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	33	40	13	10	4	73	14	527
2020	TO-03	33	38	12	12	5	71	17	204
2020	TO-04	27	49	9	10	5	76	15	184
2020	TO-05	40	32	21	4	3	73	6	77
2019	TO	29	41	15	8	6	70	15	537
2019	TO-03	27	40	17	9	8	67	16	211
2019	TO-04	25	43	16	11	5	68	16	198
2019	TO-05	40	40	10	3	6	81	9	67
2018	TO	25	43	13	13	5	68	19	368
2018	TO-03	22	39	12	16	11	61	27	143
2018	TO-04	23	45	14	17	2	67	19	132
2018	TO-05	31	50	15	2	2	81	4	48
2017	TO	27	45	14	11	3	73	13	570
2017	TO-02	49	38	8	5	0	87	5	39
2017	TO-03	24	44	17	10	5	68	15	242
2017	TO-04	22	48	15	13	2	71	15	205
2017	TO-05	43	45	5	8	0	88	8	65

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	37	36	13	9	4	74	13	525
2020	TO-03	38	34	15	8	5	72	13	202
2020	TO-04	35	38	12	10	5	73	15	184
2020	TO-05	35	44	14	5	3	78	8	78
2019	TO	35	37	15	8	6	71	13	541
2019	TO-03	32	37	17	7	7	69	14	211
2019	TO-04	32	40	12	8	7	72	15	201
2019	TO-05	49	29	15	7	0	78	7	68
2018	TO	28	41	16	11	5	69	16	367
2018	TO-03	24	38	15	13	10	62	24	143
2018	TO-04	29	38	20	12	2	67	14	132
2018	TO-05	34	55	9	2	0	89	2	47
2017	TO	34	40	13	8	4	75	12	568
2017	TO-02	54	38	8	0	0	92	0	39
2017	TO-03	31	41	13	10	6	71	16	241
2017	TO-04	31	41	16	9	3	72	12	204
2017	TO-05	48	37	9	6	0	85	6	65

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	32	44	15	6	2	1	1	77	8	520
2020	TO-03	33	43	14	7	2	1	0	77	10	202
2020	TO-04	26	50	16	4	2	0	2	77	7	181
2020	TO-05	31	43	16	8	3	0	0	74	10	77
2019	TO	29	42	19	6	2	1	0	72	8	536
2019	TO-03	30	41	22	5	1	1	0	72	6	211
2019	TO-04	23	43	20	8	4	1	1	68	11	198
2019	TO-05	40	41	12	7	0	0	0	81	7	68
2018	TO	24	38	20	13	3	0	1	63	17	365
2018	TO-03	20	33	23	15	6	1	2	55	21	142
2018	TO-04	20	42	22	15	1	0	1	62	16	130
2018	TO-05	40	40	13	6	2	0	0	79	8	48
2017	TO	28	42	19	7	3	0	1	70	10	569
2017	TO-02	41	54	5	0	0	0	0	95	0	39
2017	TO-03	26	39	24	6	3	0	1	66	10	242
2017	TO-04	24	47	18	8	4	0	0	70	12	204
2017	TO-05	38	37	17	8	0	0	0	75	8	65

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	22	42	22	7	4	3	1	67	11	529
2020	TO-03	20	40	25	6	3	5	0	64	10	204
2020	TO-04	17	45	23	9	5	2	0	63	14	185
2020	TO-05	33	44	13	6	1	3	0	79	8	78
2019	TO	17	44	22	11	3	3	0	63	14	542
2019	TO-03	14	45	24	10	3	3	1	61	14	212
2019	TO-04	12	47	24	12	2	3	0	61	15	202
2019	TO-05	40	39	7	12	1	0	0	79	13	67
2018	TO	12	38	28	11	6	4	1	53	18	367
2018	TO-03	8	38	27	11	11	4	1	48	24	143
2018	TO-04	12	34	34	15	4	2	0	47	19	131
2018	TO-05	21	50	17	8	0	4	0	74	9	48
2017	TO	17	38	24	11	4	6	0	58	16	570
2017	TO-02	31	46	8	5	0	10	0	86	6	39
2017	TO-03	15	37	25	12	5	5	1	56	18	242
2017	TO-04	12	36	26	14	3	9	0	52	19	205
2017	TO-05	31	38	26	3	0	2	0	70	3	65

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	47	33	9	7	3	0	1	80	10	529
2020	TO-03	50	30	11	5	3	0	0	81	8	205
2020	TO-04	44	38	8	7	3	0	1	83	10	185
2020	TO-05	44	31	10	12	1	0	1	76	13	77
2019	TO	46	33	12	5	4	0	0	80	9	539
2019	TO-03	50	31	12	4	4	0	0	81	8	212
2019	TO-04	42	34	12	8	5	1	0	76	12	199
2019	TO-05	56	28	10	3	3	0	0	84	6	68
2018	TO	40	35	14	6	3	1	1	76	9	365
2018	TO-03	39	38	11	5	6	1	0	78	11	141
2018	TO-04	40	35	14	6	2	2	2	78	8	131
2018	TO-05	42	31	17	10	0	0	0	73	10	48
2017	TO	40	36	14	5	2	1	1	78	8	568
2017	TO-02	59	28	10	0	0	3	0	89	0	39
2017	TO-03	39	36	15	5	4	1	0	76	9	241
2017	TO-04	38	39	12	6	1	1	1	79	8	204
2017	TO-05	43	34	12	8	3	0	0	77	11	65

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	35	43	15	5	2	0	78	7	528
2020	TO-03	36	44	14	4	1	0	80	5	205
2020	TO-04	34	44	15	3	4	0	78	7	183
2020	TO-05	28	41	19	9	3	0	69	12	78
2019	TO	34	41	16	7	2	0	76	9	540
2019	TO-03	44	37	10	6	1	0	82	8	211
2019	TO-04	26	45	20	7	1	0	71	9	201
2019	TO-05	28	42	16	7	6	0	70	13	67
2018	TO	32	40	18	6	3	1	72	9	367
2018	TO-03	39	35	16	4	4	1	75	9	142
2018	TO-04	24	44	21	8	2	0	68	11	131
2018	TO-05	33	31	25	6	4	0	65	10	48
2017	TO	28	43	21	6	1	1	72	7	570
2017	TO-02	46	44	8	3	0	0	90	3	39
2017	TO-03	32	43	18	5	1	1	76	7	242
2017	TO-04	23	45	24	4	2	1	69	6	205
2017	TO-05	20	42	26	11	0	2	63	11	65

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	39	61	529
2020	TO-03	40	60	205
2020	TO-04	48	52	184
2020	TO-05	27	73	78

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	57	21	8	2	2	4	7	88	3	528
2020	TO-03	55	18	10	2	1	5	8	84	4	204
2020	TO-04	61	23	5	1	2	3	5	92	2	184
2020	TO-05	49	29	8	3	1	4	6	87	4	78

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	TO	10	62	28	530
2020	TO-03	9	63	28	205
2020	TO-04	9	64	26	185
2020	TO-05	13	59	28	78
2019	TO	12	60	27	542
2019	TO-03	9	63	29	211
2019	TO-04	13	62	25	202
2019	TO-05	19	59	22	68
2018	TO	11	58	31	368
2018	TO-03	10	55	36	143
2018	TO-04	11	60	30	132
2018	TO-05	17	64	19	47
2017	TO	11	60	29	569
2017	TO-02	13	46	41	39
2017	TO-03	9	60	31	241
2017	TO-04	12	62	25	205
2017	TO-05	12	60	28	65

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	TO	44	9	16	13	4	15	55
2020	TO-03	28	11	22	6	6	28	18
2020	TO-04	47	18	12	18	0	6	17
2020	TO-05	80	0	10	10	0	0	10
2019	TO	39	7	24	13	7	9	67
2019	TO-03	28	11	33	11	6	11	18
2019	TO-04	38	8	23	19	0	12	26
2018	TO	24	15	27	15	12	7	41
2018	TO-03	14	14	21	36	7	7	14
2018	TO-04	29	7	36	7	7	14	14
2017	TO	50	13	11	8	11	6	62
2017	TO-03	36	18	18	18	5	5	22
2017	TO-04	64	0	12	0	12	12	25

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	40	41	10	6	2	0	81	9	526
2020	TO-03	34	45	9	7	4	0	79	12	204
2020	TO-04	38	42	14	4	1	0	81	5	182
2020	TO-05	45	36	8	10	1	0	81	12	78
2019	TO	32	41	17	7	3	0	73	10	539
2019	TO-03	32	39	18	8	3	0	71	11	211
2019	TO-04	29	43	17	9	3	1	72	11	200
2019	TO-05	43	38	12	4	3	0	81	7	68
2018	TO	32	45	14	8	2	0	77	10	367
2018	TO-03	30	42	13	11	4	0	72	15	142
2018	TO-04	31	49	14	5	0	1	81	5	132
2018	TO-05	40	40	15	6	0	0	79	6	48
2017	TO	33	43	14	6	3	0	77	9	570
2017	TO-02	44	36	10	8	0	3	82	8	39
2017	TO-03	34	43	13	5	5	0	77	10	242
2017	TO-04	29	46	15	6	3	0	76	9	205
2017	TO-05	40	42	12	5	2	0	82	6	65

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	25	41	22	9	2	1	67	11	528
2020	TO-03	24	40	22	10	2	0	65	13	205
2020	TO-04	21	43	27	7	2	1	64	9	183
2020	TO-05	21	49	19	9	0	3	71	9	78
2019	TO	18	43	22	10	5	1	62	15	541
2019	TO-03	17	41	26	9	6	1	59	14	210
2019	TO-04	15	45	24	10	5	0	60	16	202
2019	TO-05	25	50	15	7	3	0	75	10	68
2018	TO	14	41	26	14	4	1	55	18	367
2018	TO-03	12	39	29	13	6	1	52	19	142
2018	TO-04	14	41	26	13	5	2	56	18	132
2018	TO-05	17	40	21	23	0	0	56	23	48
2017	TO	18	41	22	14	4	1	59	19	570
2017	TO-02	36	36	13	8	5	3	74	13	39
2017	TO-03	20	40	23	12	5	0	60	17	242
2017	TO-04	12	43	22	19	3	1	55	22	205
2017	TO-05	22	38	22	14	5	0	60	18	65

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	6	25	41	19	9	1	0	28	31	528
2020	TO-03	6	30	35	14	13	1	0	27	37	205
2020	TO-04	4	21	49	21	4	0	1	25	25	183
2020	TO-05	4	23	36	31	6	0	0	37	27	78
2019	TO	8	27	40	17	6	1	1	24	35	542
2019	TO-03	9	27	38	18	7	1	0	25	36	211
2019	TO-04	6	32	41	15	3	1	1	19	39	202
2019	TO-05	9	18	43	21	9	1	0	30	27	68
2018	TO	10	31	37	18	3	1	1	21	42	366
2018	TO-03	11	33	37	16	2	1	1	18	45	141
2018	TO-04	10	30	37	20	2	1	1	22	40	131
2018	TO-05	15	23	33	25	4	0	0	29	38	48
2017	TO	8	28	37	18	7	1	2	25	37	566
2017	TO-02	5	18	36	18	8	5	10	30	27	39
2017	TO-03	11	25	35	21	7	1	1	28	37	242
2017	TO-04	6	31	41	13	5	0	2	19	39	201
2017	TO-05	5	29	35	20	11	0	0	31	34	65

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	3	11	24	38	22	2	1	62	14	528
2020	TO-03	4	14	22	33	25	2	0	59	19	204
2020	TO-04	2	11	27	41	17	1	1	59	14	184
2020	TO-05	0	5	27	37	29	0	1	68	5	78
2019	TO	8	15	31	29	12	3	1	43	24	539
2019	TO-03	8	16	29	32	11	4	1	45	24	211
2019	TO-04	10	17	34	28	9	1	0	38	27	202
2019	TO-05	5	9	34	26	23	3	0	51	14	65
2018	TO	10	20	29	25	12	3	1	38	32	365
2018	TO-03	9	26	29	22	11	3	1	34	36	141
2018	TO-04	13	18	32	22	12	2	1	35	32	130
2018	TO-05	10	13	27	42	8	0	0	50	23	48
2017	TO	6	19	30	24	13	4	4	40	27	564
2017	TO-02	0	8	15	36	26	3	13	73	9	39
2017	TO-03	7	16	30	24	14	5	4	41	26	241
2017	TO-04	6	24	36	19	8	4	5	29	32	200
2017	TO-05	6	25	23	25	18	2	2	44	32	65

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	12	21	37	18	8	2	2	27	35	528
2020	TO-03	12	20	35	16	12	3	3	29	34	205
2020	TO-04	13	24	36	20	3	1	3	24	38	184
2020	TO-05	9	18	43	19	9	1	0	29	28	77
2019	TO	16	28	30	14	7	2	3	22	47	541
2019	TO-03	17	27	30	14	7	2	3	22	46	210
2019	TO-04	20	30	29	12	5	1	1	18	52	202
2019	TO-05	12	28	35	15	9	0	1	24	40	68
2018	TO	24	27	29	15	3	1	1	18	52	363
2018	TO-03	31	25	26	12	4	1	1	16	57	140
2018	TO-04	24	29	26	17	2	2	1	20	54	129
2018	TO-05	13	35	35	15	2	0	0	17	48	48
2017	TO	17	26	29	15	6	3	4	23	46	568
2017	TO-02	5	15	38	13	8	10	10	26	26	39
2017	TO-03	15	25	28	17	7	4	3	27	43	242
2017	TO-04	22	30	27	12	3	1	4	16	55	203
2017	TO-05	15	28	32	17	6	0	2	23	44	65

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	3	15	32	36	13	0	1	50	18	525
2020	TO-03	2	15	27	36	19	0	0	55	17	205
2020	TO-04	2	14	36	40	7	0	1	48	17	183
2020	TO-05	3	14	39	30	13	0	0	43	17	76
2019	TO	3	12	36	35	12	2	1	48	15	535
2019	TO-03	4	10	37	34	13	2	0	48	14	208
2019	TO-04	3	14	42	34	7	2	1	41	16	200
2019	TO-05	3	18	25	41	13	0	0	54	21	68
2018	TO	7	16	36	31	9	1	1	40	23	362
2018	TO-03	11	19	33	30	6	0	1	36	30	141
2018	TO-04	3	16	43	26	9	2	1	36	20	129
2018	TO-05	9	6	32	40	13	0	0	53	15	47
2017	TO	6	15	35	28	12	1	3	42	21	564
2017	TO-02	3	0	23	31	28	8	8	70	3	39
2017	TO-03	6	13	37	28	12	1	2	42	20	242
2017	TO-04	6	18	37	28	8	1	4	37	25	200
2017	TO-05	5	20	33	27	16	0	0	42	25	64

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	8	19	32	27	12	1	1	39	28	527
2020	TO-03	8	15	31	29	16	0	1	45	23	205
2020	TO-04	7	24	35	27	5	0	1	33	31	182
2020	TO-05	8	26	35	21	10	0	1	31	34	78
2019	TO	10	21	32	23	11	1	1	35	32	540
2019	TO-03	12	21	27	23	16	1	0	40	33	210
2019	TO-04	9	23	38	22	6	1	0	29	33	201
2019	TO-05	12	24	32	24	7	1	0	31	36	68
2018	TO	17	25	31	19	5	2	1	25	44	367
2018	TO-03	15	24	31	19	8	2	1	28	41	142
2018	TO-04	18	26	32	16	4	2	2	21	46	131
2018	TO-05	19	29	27	23	2	0	0	25	48	48
2017	TO	8	21	30	25	12	1	3	38	30	567
2017	TO-02	0	10	18	41	21	3	8	69	11	39
2017	TO-03	8	15	28	28	16	1	3	46	24	242
2017	TO-04	11	24	35	21	5	1	3	27	37	202
2017	TO-05	8	34	29	15	14	0	0	29	42	65

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	1	4	15	39	37	2	2	80	5	528
2020	TO-03	0	5	15	32	42	3	2	79	6	205
2020	TO-04	1	3	16	51	27	1	2	80	4	184
2020	TO-05	1	5	19	31	42	0	1	74	7	77
2019	TO	3	7	21	36	28	2	3	68	10	541
2019	TO-03	1	7	19	34	32	3	3	71	9	210
2019	TO-04	5	7	23	37	23	1	3	63	13	202
2019	TO-05	0	6	25	41	26	1	0	69	6	68
2018	TO	3	10	20	33	26	3	4	64	15	363
2018	TO-03	2	11	23	33	26	3	4	62	14	141
2018	TO-04	5	13	16	33	28	2	3	64	19	129
2018	TO-05	4	9	21	36	26	2	2	64	13	47
2017	TO	2	6	16	34	30	4	8	73	9	565
2017	TO-02	0	3	5	23	38	15	15	89	4	39
2017	TO-03	2	5	15	32	35	5	7	76	7	241
2017	TO-04	3	7	19	35	25	2	9	67	12	201
2017	TO-05	0	9	23	40	23	0	5	66	10	65

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	10	18	35	20	10	4	3	32	30	524
2020	TO-03	10	17	29	23	15	4	2	41	29	204
2020	TO-04	9	19	41	18	4	5	4	24	31	183
2020	TO-05	12	22	37	17	8	1	3	26	36	76
2019	TO	14	25	30	18	9	3	2	28	41	541
2019	TO-03	14	22	30	17	11	4	3	29	38	211
2019	TO-04	13	31	29	16	6	2	1	24	46	201
2019	TO-05	16	25	32	15	12	0	0	26	41	68
2018	TO	19	28	28	14	4	3	3	20	50	366
2018	TO-03	20	30	24	15	6	1	3	22	53	141
2018	TO-04	20	27	29	15	3	3	4	19	50	131
2018	TO-05	15	38	33	13	2	0	0	15	52	48
2017	TO	14	28	29	14	7	3	5	23	45	566
2017	TO-02	5	5	31	21	13	8	18	45	14	39
2017	TO-03	13	24	28	15	11	5	5	28	41	242
2017	TO-04	18	34	27	12	2	2	4	15	56	201
2017	TO-05	12	35	37	8	6	2	0	14	48	65

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	2	12	32	35	17	1	1	52	15	528
2020	TO-03	2	11	33	35	19	1	0	54	13	205
2020	TO-04	3	14	33	36	11	2	1	48	18	183
2020	TO-05	3	15	28	37	17	0	0	54	18	78
2019	TO	4	10	29	36	18	2	1	56	14	540
2019	TO-03	4	10	29	39	15	1	1	56	14	209
2019	TO-04	5	10	31	33	19	1	0	53	16	202
2019	TO-05	3	9	26	41	21	0	0	62	12	68

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	18	35	26	14	4	4	55	18	529
2020	TO-03	15	36	25	15	5	4	54	20	205
2020	TO-04	16	34	31	13	4	2	51	17	184
2020	TO-05	18	32	26	21	0	4	52	21	78
2019	TO	11	31	27	22	8	2	42	30	540
2019	TO-03	11	29	26	25	7	2	42	32	211
2019	TO-04	9	28	32	20	9	1	38	30	201
2019	TO-05	12	37	24	19	3	4	52	23	67

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	37	39	10	8	6	0	0	76	14	527
2020	TO-03	36	37	10	9	8	0	0	73	17	204
2020	TO-04	35	43	9	8	5	0	0	78	13	184
2020	TO-05	35	42	12	8	4	0	0	77	12	78
2019	TO	36	34	12	11	6	0	0	71	17	540
2019	TO-03	35	35	12	9	8	1	0	70	17	211
2019	TO-04	37	30	15	13	6	0	0	66	19	202
2019	TO-05	46	39	9	6	0	0	0	85	6	67
2018	TO	31	34	15	13	7	0	0	65	20	367
2018	TO-03	26	32	17	16	9	0	0	58	25	143
2018	TO-04	34	35	13	11	7	0	1	69	18	131
2018	TO-05	46	27	17	8	2	0	0	73	10	48
2017	TO	33	36	14	9	6	1	1	70	16	570
2017	TO-02	51	41	5	3	0	0	0	92	3	39
2017	TO-03	32	31	13	12	9	1	1	65	22	242
2017	TO-04	31	39	15	9	5	0	0	70	15	205
2017	TO-05	32	38	20	8	2	0	0	71	9	65

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	47	36	11	4	2	0	83	6	525
2020	TO-03	49	34	10	3	3	0	83	7	205
2020	TO-04	41	40	13	4	1	0	81	5	182
2020	TO-05	47	37	9	5	1	0	85	6	78
2019	TO	43	39	10	6	2	0	83	8	540
2019	TO-03	44	40	9	6	2	0	83	8	211
2019	TO-04	41	39	11	6	2	0	81	9	201
2019	TO-05	52	39	9	0	0	0	91	0	67
2018	TO	37	44	9	7	2	0	82	9	367
2018	TO-03	30	47	10	11	1	0	77	13	141
2018	TO-04	39	48	8	2	3	1	88	5	132
2018	TO-05	48	33	10	8	0	0	81	8	48
2017	TO	39	44	8	6	2	1	84	8	570
2017	TO-02	56	36	5	3	0	0	92	3	39
2017	TO-03	39	40	9	9	3	1	80	12	242
2017	TO-04	34	49	10	5	1	0	83	7	205
2017	TO-05	43	49	3	5	0	0	92	5	65

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	38	43	13	3	3	0	0	81	6	524
2020	TO-03	39	40	13	3	4	0	0	79	7	204
2020	TO-04	34	45	14	4	3	0	1	79	7	182
2020	TO-05	44	36	13	3	3	1	0	82	5	77
2019	TO	37	43	11	5	3	0	0	80	8	540
2019	TO-03	35	45	12	4	3	0	0	80	7	211
2019	TO-04	37	43	11	6	3	0	0	79	9	202
2019	TO-05	51	39	9	1	0	0	0	90	1	67
2018	TO	30	50	12	5	2	1	0	81	7	369
2018	TO-03	28	48	11	8	3	1	0	77	11	143
2018	TO-04	27	55	14	3	2	0	1	82	5	132
2018	TO-05	40	48	8	4	0	0	0	88	4	48

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	39	40	11	5	2	3	0	82	7	526
2020	TO-03	36	39	13	5	3	3	0	77	9	205
2020	TO-04	34	45	12	3	2	3	0	82	6	183
2020	TO-05	45	41	7	7	0	1	0	87	7	76
2019	TO	33	41	15	5	2	3	0	77	7	539
2019	TO-03	30	41	19	5	2	3	0	73	7	211
2019	TO-04	30	45	16	6	1	3	1	77	7	200
2019	TO-05	50	37	7	1	0	4	0	91	2	68
2018	TO	30	47	16	3	2	1	0	79	5	361
2018	TO-03	26	49	17	4	3	1	1	76	6	141
2018	TO-04	28	50	17	4	1	2	0	78	5	127
2018	TO-05	36	45	15	2	2	0	0	81	4	47
2017	TO	35	46	13	2	1	2	1	83	4	566
2017	TO-02	47	39	8	0	0	5	0	92	0	38
2017	TO-03	36	41	15	3	3	2	1	79	6	241
2017	TO-04	31	51	12	3	0	1	0	84	3	204
2017	TO-05	37	49	14	0	0	0	0	86	0	65

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	37	33	18	6	1	6	0	74	7	526
2020	TO-03	38	27	19	7	2	7	0	69	10	203
2020	TO-04	32	40	20	6	1	3	0	73	7	184
2020	TO-05	36	40	13	3	1	6	0	82	4	77
2019	TO	37	34	21	2	1	4	0	74	4	537
2019	TO-03	36	31	23	2	2	6	0	72	4	210
2019	TO-04	35	39	19	3	2	2	1	75	5	199
2019	TO-05	45	34	15	0	0	6	0	84	0	67
2018	TO	30	41	21	4	1	3	1	73	5	362
2018	TO-03	28	33	30	3	1	4	1	64	4	141
2018	TO-04	27	45	17	6	1	3	0	75	7	128
2018	TO-05	30	49	17	2	0	2	0	80	2	47
2017	TO	36	38	15	4	2	5	1	78	5	568
2017	TO-02	54	33	3	0	0	10	0	97	0	39
2017	TO-03	36	32	19	4	3	4	2	73	7	241
2017	TO-04	32	44	14	4	1	3	1	79	6	204
2017	TO-05	34	45	15	2	0	5	0	82	2	65

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	54	33	8	2	2	0	0	88	4	527
2020	TO-03	51	34	9	2	3	0	0	85	5	203
2020	TO-04	51	36	9	2	2	0	0	87	4	185
2020	TO-05	61	31	8	0	0	0	0	92	0	77
2019	TO	47	39	10	2	2	0	0	86	4	541
2019	TO-03	50	39	7	2	2	0	0	89	4	210
2019	TO-04	40	40	15	3	1	0	0	80	5	202
2019	TO-05	54	40	6	0	0	0	0	94	0	68
2018	TO	37	43	14	3	2	0	0	81	5	359
2018	TO-03	32	44	14	7	4	0	0	76	11	140
2018	TO-04	35	46	16	1	2	1	0	82	2	126
2018	TO-05	53	36	11	0	0	0	0	89	0	47
2017	TO	41	44	8	4	2	0	0	85	6	569
2017	TO-02	55	39	5	0	0	0	0	95	0	38
2017	TO-03	42	42	8	4	3	0	1	85	7	242
2017	TO-04	37	46	10	4	2	0	0	83	6	205
2017	TO-05	48	43	8	2	0	0	0	91	2	65

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	43	31	12	3	3	6	2	80	7	525
2020	TO-03	41	24	15	4	6	7	2	72	11	204
2020	TO-04	41	38	10	1	2	4	4	86	3	184
2020	TO-05	49	29	10	4	4	4	0	81	8	77

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	28	35	20	5	3	9	1	69	8	530
2020	TO-03	28	31	21	6	4	9	0	65	11	205
2020	TO-04	23	41	19	4	3	8	1	70	8	185
2020	TO-05	31	32	24	4	0	8	1	69	4	78

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	42	33	12	6	2	4	2	80	8	527
2020	TO-03	37	32	15	8	3	4	1	73	12	205
2020	TO-04	38	38	13	4	1	6	1	81	5	184
2020	TO-05	61	22	5	6	0	1	4	88	7	77

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	21	32	21	11	7	5	3	58	20	527
2020	TO-03	20	28	22	10	9	6	4	54	22	205
2020	TO-04	20	38	20	13	6	3	1	60	19	184
2020	TO-05	22	31	18	10	6	10	3	60	19	78
2019	TO	23	36	18	9	7	4	3	64	17	540
2019	TO-03	25	36	15	10	7	4	3	66	18	210
2019	TO-04	19	36	22	8	7	3	4	59	17	202
2019	TO-05	34	36	18	7	0	1	3	73	8	67
2018	TO	14	35	22	17	7	4	1	52	25	368
2018	TO-03	11	30	22	22	10	2	2	43	34	143
2018	TO-04	15	42	20	12	5	5	1	61	18	132
2018	TO-05	21	44	21	13	2	0	0	65	15	48
2017	TO	19	32	22	9	8	5	3	56	19	569
2017	TO-02	31	41	5	5	0	13	5	88	6	39
2017	TO-03	18	30	22	10	12	5	2	52	24	242
2017	TO-04	17	33	24	8	8	5	4	55	18	204
2017	TO-05	23	29	28	12	2	3	3	56	15	65

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	25	37	17	11	5	4	1	65	17	526
2020	TO-03	25	37	12	13	6	4	1	67	20	204
2020	TO-04	21	36	21	12	5	5	1	60	18	183
2020	TO-05	26	42	18	5	4	3	3	72	9	78
2019	TO	21	36	18	12	7	4	2	60	20	541
2019	TO-03	17	39	18	12	8	4	2	60	21	211
2019	TO-04	20	34	21	14	6	3	1	57	21	201
2019	TO-05	29	37	16	7	3	4	3	71	11	68
2018	TO	17	32	21	18	7	4	1	52	26	367
2018	TO-03	16	31	19	18	11	4	1	49	31	142
2018	TO-04	17	33	23	20	5	2	1	50	26	132
2018	TO-05	21	38	19	19	0	4	0	61	20	48
2017	TO	23	34	18	12	7	5	1	60	20	569
2017	TO-02	26	49	10	5	3	5	3	81	8	39
2017	TO-03	21	33	16	12	10	6	2	59	23	241
2017	TO-04	21	29	22	18	5	4	0	52	24	205
2017	TO-05	35	40	14	5	2	5	0	79	6	65

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	29	37	21	6	3	4	0	69	9	525
2020	TO-03	31	33	21	5	4	4	0	68	10	204
2020	TO-04	21	41	25	7	3	2	1	64	10	184
2020	TO-05	29	43	17	5	0	5	0	76	6	76
2019	TO	27	35	22	10	4	3	0	64	14	540
2019	TO-03	28	34	22	10	3	2	0	63	14	210
2019	TO-04	23	33	23	11	5	3	0	59	17	201
2019	TO-05	38	37	21	3	0	1	0	76	3	68
2018	TO	15	35	33	12	3	2	0	51	15	368
2018	TO-03	13	33	30	16	6	2	0	47	22	143
2018	TO-04	13	39	32	12	2	2	0	53	15	132
2018	TO-05	19	33	42	6	0	0	0	52	6	48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	21	24	20	13	11	9	2	51	27	528
2020	TO-03	22	19	19	16	13	10	1	47	32	205
2020	TO-04	19	27	22	12	10	8	1	51	25	183
2020	TO-05	17	37	17	8	9	10	3	62	19	78
2019	TO	15	22	22	18	12	10	1	42	33	539
2019	TO-03	18	22	23	15	12	10	0	44	30	210
2019	TO-04	10	19	23	23	14	8	2	33	42	202
2019	TO-05	16	37	13	12	4	15	1	64	20	67
2018	TO	9	26	23	22	13	6	1	38	38	368
2018	TO-03	9	23	19	27	17	6	0	34	46	143
2018	TO-04	6	27	22	24	14	5	1	35	41	132
2018	TO-05	17	25	31	15	4	6	2	45	20	48
2017	TO	12	20	24	18	12	12	1	37	34	569
2017	TO-02	26	23	23	5	3	18	3	61	10	39
2017	TO-03	11	21	21	19	15	12	1	37	38	242
2017	TO-04	9	16	29	21	12	12	1	29	38	204
2017	TO-05	18	25	23	14	5	12	3	51	22	65

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	32	53	6	8	2	84	10	528
2020	TO-03	29	55	6	8	1	84	9	204
2020	TO-04	32	52	4	9	3	84	11	185
2020	TO-05	26	62	5	6	1	87	8	78

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	37	42	10	8	3	79	11	528
2020	TO-03	34	44	12	6	4	78	10	204
2020	TO-04	32	47	9	9	3	79	11	184
2020	TO-05	40	35	10	12	4	74	15	78
2019	TO	44	40	7	7	2	84	9	541
2019	TO-03	47	36	8	7	1	84	9	211
2019	TO-04	41	42	8	7	2	83	9	201
2019	TO-05	51	40	4	4	0	91	4	68
2017	TO	40	42	7	9	2	82	11	570
2017	TO-02	62	31	5	0	3	92	3	39
2017	TO-03	35	47	7	7	3	82	11	242
2017	TO-04	37	41	6	13	2	78	15	205
2017	TO-05	55	28	11	6	0	83	6	65

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	49	35	8	5	3	85	7	524
2020	TO-03	53	30	9	4	3	83	7	203
2020	TO-04	45	43	7	2	3	88	5	182
2020	TO-05	44	36	10	5	4	81	9	77
2019	TO	51	36	7	4	1	88	6	539
2019	TO-03	52	37	7	4	1	89	5	211
2019	TO-04	48	39	7	5	2	86	7	199
2019	TO-05	63	26	6	4	0	90	4	68
2017	TO	48	40	7	4	1	88	5	567
2017	TO-02	54	38	5	3	0	92	3	39
2017	TO-03	46	40	7	5	2	86	6	240
2017	TO-04	45	42	7	4	2	87	6	204
2017	TO-05	60	31	6	3	0	91	3	65

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	63	22	8	4	2	0	2	86	6	529
2020	TO-03	69	16	9	3	1	0	1	86	5	205
2020	TO-04	60	26	5	6	2	0	1	87	8	185
2020	TO-05	52	35	6	1	3	0	3	89	4	77
2017	TO	58	24	9	4	2	1	1	84	7	569
2017	TO-02	62	31	5	3	0	0	0	92	3	39
2017	TO-03	63	23	9	4	2	0	0	86	5	242
2017	TO-04	50	29	11	4	2	0	3	82	7	204
2017	TO-05	62	15	9	6	5	2	2	79	11	65

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	35	25	20	7	4	8	2	66	12	528
2020	TO-03	38	22	17	7	4	9	3	68	13	205
2020	TO-04	34	30	20	7	3	4	2	68	11	183
2020	TO-05	28	26	23	5	3	12	4	64	9	78
2019	TO	32	28	18	7	4	9	2	68	12	541
2019	TO-03	34	28	17	9	2	9	2	69	12	211
2019	TO-04	31	29	19	6	6	7	2	66	14	202
2019	TO-05	35	31	15	6	1	12	0	75	8	68

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	6	94	530
2020	TO-03	6	94	205
2020	TO-04	6	94	185
2020	TO-05	9	91	78
2019	TO	7	93	541
2019	TO-02	11	89	47
2019	TO-03	6	94	211
2019	TO-04	8	92	201
2018	TO	9	91	368
2018	TO-03	10	90	142
2018	TO-04	11	89	132

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	61	39	33
2020	TO-03	58	42	12
2019	TO	69	31	36
2019	TO-03	62	38	13
2019	TO-04	69	31	16
2018	TO	55	45	33
2018	TO-03	57	43	14
2018	TO-04	50	50	14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	45	55	33
2019	TO	50	50	36
2019	TO-03	54	46	13
2019	TO-04	50	50	16
2018	TO	58	42	33
2018	TO-04	50	50	14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	TO	100	33
2020	TO-03	100	12
2020	TO-04	100	11
2019	TO	100	36
2019	TO-03	100	13
2019	TO-04	100	16
2018	TO	100	33
2018	TO-03	100	14
2018	TO-04	100	14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	14	86	36

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	TO	100	33
2020	TO-03	100	12
2020	TO-04	100	11
2019	TO	100	36
2019	TO-03	100	13
2019	TO-04	100	16
2018	TO	100	33
2018	TO-03	100	14
2018	TO-04	100	14

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	TO	100	36
2019	TO-03	100	13
2019	TO-04	100	16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	30	70	33
2020	TO-03	50	50	12
2019	TO	31	69	36
2019	TO-04	31	69	16
2018	TO	27	73	33

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	42	58	33
2020	TO-03	58	42	12
2019	TO	42	58	36
2019	TO-03	46	54	13
2019	TO-04	38	63	16
2018	TO	36	64	33
2018	TO-03	36	64	14
2018	TO-04	36	64	14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	52	48	33
2019	TO	53	47	36
2019	TO-04	50	50	16
2018	TO	39	61	33
2018	TO-03	50	50	14
2018	TO-04	36	64	14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	39	61	33
2020	TO-03	58	42	12
2019	TO	42	58	36
2019	TO-04	56	44	16
2018	TO	27	73	33
2018	TO-03	43	57	14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	48	52	33
2020	TO-03	58	42	12
2020	TO-04	45	55	11
2019	TO	42	58	36
2019	TO-03	38	62	13
2019	TO-04	44	56	16
2018	TO	39	61	33
2018	TO-03	50	50	14
2018	TO-04	43	57	14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	45	55	33
2020	TO-03	42	58	12
2020	TO-04	45	55	11
2019	TO	56	44	36
2019	TO-03	46	54	13
2019	TO-04	69	31	16
2018	TO	42	58	33
2018	TO-03	36	64	14
2018	TO-04	43	57	14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	21	79	33
2019	TO	25	75	36
2019	TO-04	31	69	16
2018	TO	24	76	33
2018	TO-03	36	64	14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	TO	100	33
2020	TO-03	100	12
2020	TO-04	100	11
2018	TO	100	33
2018	TO-03	100	14
2018	TO-04	100	14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	24	76	33

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	45	55	33
2019	TO	53	47	36
2019	TO-04	31	69	16
2018	TO	48	52	33
2018	TO-03	64	36	14
2018	TO-04	43	57	14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	18	82	33
2019	TO	17	83	36
2018	TO	21	79	33
2018	TO-04	36	64	14

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	15	85	33

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	45	55	33
2019	TO	56	44	36
2019	TO-03	38	62	13
2019	TO-04	56	44	16
2018	TO	42	58	33
2018	TO-03	43	57	14
2018	TO-04	43	57	14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	21	79	33
2020	TO-04	45	55	11
2019	TO	25	75	36
2018	TO	27	73	33
2018	TO-04	36	64	14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	27	73	33

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	33
2020	TO-03	100	12
2020	TO-04	100	11
2019	TO	100	36
2019	TO-03	100	13
2019	TO-04	100	16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	24	76	33

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	33	67	33
2020	TO-03	42	58	12
2019	TO	31	69	36
2019	TO-03	46	54	13
2018	TO	36	64	33
2018	TO-04	43	57	14

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	18	82	33
2019	TO	28	72	36
2019	TO-04	31	69	16
2018	TO	16	84	31
2018	TO-03	0	100	13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	33
2020	TO-03	100	12
2020	TO-04	100	11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	No (%)	Total responses
2018	TO	100	31
2018	TO-03	100	13
2018	TO-04	100	13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	15	85	33
2018	TO	16	84	31

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	27	73	33
2019	TO	47	53	36
2019	TO-03	54	46	13
2019	TO-04	56	44	16
2018	TO	23	77	31
2018	TO-03	38	62	13

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	21	79	33
2020	TO-03	42	58	12
2019	TO	17	83	36

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	52	48	33
2020	TO-03	58	42	12
2020	TO-04	55	45	11
2019	TO	44	56	36
2019	TO-03	46	54	13
2019	TO-04	50	50	16
2018	TO	65	35	31
2018	TO-04	46	54	13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	33
2020	TO-03	100	12
2020	TO-04	100	11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	55	45	33
2020	TO-04	45	55	11
2019	TO	44	56	36
2019	TO-03	62	38	13
2019	TO-04	31	69	16
2018	TO	45	55	31

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	TO	100	36
2019	TO-03	100	13
2019	TO-04	100	16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	21	79	33
2018	TO	19	81	31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	20	14	17	5	4	33	8	57	14	527
2020	TO-03	19	12	19	3	6	32	9	52	17	204
2020	TO-04	17	15	18	5	3	36	5	56	14	184
2020	TO-05	17	19	13	4	3	33	12	65	12	78
2019	TO	19	12	22	4	4	31	7	50	14	543
2019	TO-03	21	8	20	5	4	36	6	51	15	212
2019	TO-04	16	15	24	5	6	28	6	47	17	202
2019	TO-05	24	16	18	3	0	29	10	66	5	68
2018	TO	12	15	24	5	5	33	5	44	17	366
2018	TO-03	10	12	27	6	6	34	4	36	19	143
2018	TO-04	13	15	25	5	5	31	7	44	16	131
2018	TO-05	19	28	17	4	4	28	0	65	12	47
2017	TO	13	13	22	5	4	35	7	45	16	570
2017	TO-02	23	13	15	0	0	41	8	70	0	39
2017	TO-03	13	10	19	7	6	35	9	42	24	242
2017	TO-04	11	12	23	5	4	39	6	42	16	205
2017	TO-05	15	25	29	0	3	26	2	55	4	65

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	34	32	17	4	2	10	1	73	8	529
2020	TO-03	32	27	19	5	5	11	1	68	11	205
2020	TO-04	30	34	16	5	1	13	1	74	8	185
2020	TO-05	28	42	21	0	1	6	1	76	1	78
2019	TO	30	32	18	3	4	12	1	71	8	543
2019	TO-03	30	28	18	2	5	16	1	70	8	212
2019	TO-04	25	33	19	6	3	12	1	67	10	202
2019	TO-05	41	44	12	0	0	3	0	88	0	68
2018	TO	20	30	24	8	2	14	1	59	12	365
2018	TO-03	20	26	27	8	4	14	1	54	14	142
2018	TO-04	18	27	28	8	2	14	2	54	13	131
2018	TO-05	30	38	13	9	0	11	0	76	10	47
2017	TO	25	29	23	5	3	13	1	63	10	570
2017	TO-02	33	26	18	0	0	21	3	77	0	39
2017	TO-03	23	28	25	5	5	12	2	59	12	242
2017	TO-04	23	31	20	7	3	16	1	65	12	205
2017	TO-05	29	37	28	2	0	5	0	69	2	65

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	4	96	527
2020	TO-02	0	100	40
2020	TO-03	8	92	204
2020	TO-04	3	97	185
2019	TO	5	95	541
2019	TO-03	4	96	210
2019	TO-04	7	93	202
2018	TO	4	96	367
2018	TO-03	5	95	142
2018	TO-04	4	96	132

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	52	48	23
2020	TO-03	44	56	16
2019	TO	36	64	28
2019	TO-04	43	57	14
2018	TO	43	57	14

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	75	25	28

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	0	100	28
2019	TO-04	0	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	22	78	23
2018	TO	0	100	14

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	21	79	28

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	39	61	23
2020	TO-03	44	56	16
2019	TO	25	75	28

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	30	70	23
2019	TO	36	64	28
2019	TO-04	43	57	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	18	82	28
2019	TO-04	0	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	18	82	28
2018	TO	36	64	14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	25	75	28

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	0	100	23
2020	TO-03	0	100	16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	61	39	23
2020	TO-03	69	31	16
2019	TO	61	39	28
2019	TO-04	64	36	14
2018	TO	57	43	14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	TO	100	28
2019	TO-04	100	14
2018	TO	100	14

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2018	TO	100	14

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2020	TO	100	23
2020	TO-03	100	16
2019	TO	100	28
2019	TO-04	100	14

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	22	78	23

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	0	100	23
2020	TO-03	0	100	16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	43	57	28

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	22	78	23
2020	TO-03	31	69	16
2019	TO	18	82	28

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	61	39	23
2019	TO	50	50	28
2019	TO-04	43	57	14
2018	TO	50	50	14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	0	100	14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	57	43	23
2020	TO-03	69	31	16
2019	TO	68	32	28
2019	TO-04	57	43	14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TO	0	100	28
2019	TO-04	0	100	14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	21	14	19	2	2	35	7	59	8	528
2020	TO-03	19	11	22	3	5	34	6	51	13	204
2020	TO-04	17	15	21	2	1	38	6	57	5	185
2020	TO-05	17	22	10	0	0	39	12	79	0	77
2019	TO	19	14	23	2	3	32	8	54	8	539
2019	TO-03	21	11	18	2	3	36	9	58	9	211
2019	TO-04	14	14	30	3	4	30	6	44	9	200
2019	TO-05	26	19	16	0	1	26	10	72	2	68
2018	TO	14	13	27	2	2	37	5	46	8	369
2018	TO-03	11	10	32	3	4	36	3	34	13	143
2018	TO-04	14	15	26	2	2	36	6	51	5	132
2018	TO-05	23	17	25	0	2	33	0	59	3	48
2017	TO	12	16	22	2	2	40	6	53	7	569
2017	TO-02	15	23	8	0	0	46	8	83	0	39
2017	TO-03	12	14	20	2	3	40	9	51	10	242
2017	TO-04	10	15	21	2	1	45	4	50	8	204
2017	TO-05	18	23	29	2	0	26	2	57	2	65

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	33	31	19	2	2	11	1	74	5	527
2020	TO-03	31	26	22	3	4	12	1	66	9	204
2020	TO-04	28	34	21	2	1	13	2	73	3	184
2020	TO-05	32	43	14	0	1	8	1	83	1	77
2019	TO	31	31	19	3	3	12	2	72	6	540
2019	TO-03	33	27	18	1	3	16	2	73	5	211
2019	TO-04	24	35	22	4	3	10	1	67	8	202
2019	TO-05	46	37	10	1	0	4	0	88	2	67
2018	TO	22	28	25	4	2	18	1	62	7	369
2018	TO-03	20	24	31	6	3	17	0	53	10	143
2018	TO-04	20	30	26	3	2	17	2	63	6	132
2018	TO-05	35	31	13	6	0	15	0	78	7	48
2017	TO	25	33	20	2	1	18	1	71	4	569
2017	TO-02	31	33	8	0	0	26	3	89	0	39
2017	TO-03	25	31	20	2	2	18	1	69	6	241
2017	TO-04	21	35	20	3	1	21	0	70	5	205
2017	TO-05	31	35	23	2	0	8	2	73	2	65

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	9	91	527
2020	TO-03	10	90	205
2020	TO-04	5	95	183
2020	TO-05	9	91	78

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	6	94	525
2020	TO-03	7	93	204
2020	TO-04	5	95	183
2020	TO-05	10	90	78
2019	TO	9	91	541
2019	TO-03	12	88	211
2019	TO-04	7	93	202
2019	TO-05	7	93	68
2017	TO	8	92	569
2017	TO-03	9	91	241
2017	TO-04	9	91	205

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	39	61	31
2020	TO-03	36	64	14

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	77	23	31
2020	TO-03	57	43	14
2019	TO	74	26	50
2019	TO-03	72	28	25
2019	TO-04	60	40	15
2017	TO	72	28	43
2017	TO-03	77	23	22
2017	TO-04	61	39	18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	58	33	0	8	0	92	8	24
2019	TO	35	35	5	16	8	70	24	37
2019	TO-03	28	33	6	28	6	61	33	18
2017	TO	42	39	10	10	0	81	10	31
2017	TO-03	29	35	18	18	0	65	18	17
2017	TO-04	64	36	0	0	0	100	0	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	41	34	10	5	2	4	4	82	7	529
2020	TO-03	38	35	13	7	2	3	3	77	9	205
2020	TO-04	40	36	10	3	3	4	4	83	6	184
2020	TO-05	38	37	8	6	0	4	6	84	7	78

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	39	36	13	6	3	3	0	77	10	529
2020	TO-03	36	35	13	9	4	4	0	73	14	205
2020	TO-04	38	36	16	5	2	2	1	76	7	185
2020	TO-05	39	42	13	3	3	1	0	82	5	77

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	34	44	13	6	3	78	9	530
2020	TO-03	32	45	15	6	2	77	8	205
2020	TO-04	30	49	12	8	2	78	10	185
2020	TO-05	36	42	14	5	3	78	8	78

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	35	37	14	10	4	0	73	13	525
2020	TO-03	35	36	12	12	4	0	71	16	204
2020	TO-04	31	40	19	8	2	1	71	10	183
2020	TO-05	36	40	10	8	5	0	77	13	77

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	32	43	16	6	2	0	76	9	526
2020	TO-03	30	41	19	7	3	1	71	10	203
2020	TO-04	30	48	15	5	2	0	78	8	184
2020	TO-05	31	45	17	4	3	0	77	6	77

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	42	37	12	6	2	1	1	80	8	526
2020	TO-03	40	35	12	7	3	1	1	76	11	202
2020	TO-04	39	44	11	4	1	1	0	84	5	184
2020	TO-05	36	38	17	8	0	0	1	75	8	78

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	57	21	6	2	1	10	3	90	3	526
2020	TO-03	59	19	6	3	1	10	2	89	4	205
2020	TO-04	54	26	7	1	1	8	4	91	2	182
2020	TO-05	55	19	5	4	0	14	3	89	5	77

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	53	32	9	3	1	1	0	87	4	529
2020	TO-03	53	28	10	5	1	1	1	84	7	205
2020	TO-04	48	39	9	2	1	1	0	88	3	184
2020	TO-05	54	32	10	1	1	1	0	87	3	78

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	50	32	8	6	4	0	82	10	525
2020	TO-03	46	32	9	8	4	0	78	13	202
2020	TO-04	49	33	9	4	4	1	83	8	183
2020	TO-05	53	29	8	9	1	0	82	10	78

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	46	33	9	7	4	80	11	529
2020	TO-03	43	34	7	9	7	77	16	205
2020	TO-04	41	37	12	7	3	78	10	185
2020	TO-05	55	34	5	5	1	88	6	77

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	91	9	43
2020	TO-05	91	9	23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	21	49	18	10	3	0	0	69	13	39
2020	TO-05	5	62	19	10	5	0	0	67	14	21

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	39	40	13	4	2	2	0	81	6	527
2020	TO-03	36	36	15	6	3	3	0	75	10	202
2020	TO-04	38	44	12	3	2	1	1	83	4	185
2020	TO-05	38	44	12	0	1	5	0	86	1	78
2019	TO	17	34	24	13	5	6	1	55	20	538
2019	TO-03	14	35	25	13	6	6	1	53	20	210
2019	TO-04	17	33	21	18	6	6	1	52	25	200
2019	TO-05	24	40	24	4	1	6	0	68	6	67
2018	TO	10	27	29	19	10	6	0	39	31	368
2018	TO-03	8	24	28	22	12	6	0	34	37	143
2018	TO-04	10	30	24	20	11	5	1	42	32	131
2018	TO-05	13	31	35	10	2	8	0	48	14	48
2017	TO	11	27	26	18	8	10	1	42	29	569
2017	TO-02	26	18	15	10	3	26	3	61	18	39
2017	TO-03	9	25	28	19	8	9	1	38	31	241
2017	TO-04	8	29	24	20	10	9	0	40	33	205
2017	TO-05	14	34	28	11	5	9	0	53	17	65

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	33	32	13	12	8	2	1	66	21	529
2020	TO-03	33	27	15	13	11	1	0	61	25	205
2020	TO-04	32	36	10	12	6	4	1	70	19	184
2020	TO-05	33	37	14	8	6	0	1	71	14	78

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	41	31	14	4	4	4	1	77	8	528
2020	TO-03	41	27	15	6	6	3	1	71	13	205
2020	TO-04	39	36	13	4	2	6	1	80	6	184
2020	TO-05	44	31	17	1	3	3	1	78	4	77

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	35	35	17	7	4	1	1	71	11	530
2020	TO-03	36	33	15	8	6	1	0	70	15	205
2020	TO-04	31	35	21	8	3	1	1	68	11	185
2020	TO-05	31	45	18	4	3	0	0	76	6	78
2019	TO	21	36	23	13	5	1	0	58	19	542
2019	TO-03	21	33	25	14	5	1	0	55	20	211
2019	TO-04	19	38	20	14	7	1	0	58	22	202
2019	TO-05	25	40	26	4	0	4	0	68	5	68
2018	TO	15	32	26	15	8	3	0	49	24	368
2018	TO-03	11	32	21	20	13	3	0	45	34	143
2018	TO-04	17	32	27	14	8	2	1	50	22	132
2018	TO-05	21	33	38	8	0	0	0	54	8	48
2017	TO	16	39	22	13	7	2	1	57	20	566
2017	TO-02	33	44	13	3	0	5	3	83	3	39
2017	TO-03	16	36	20	14	9	3	1	55	24	241
2017	TO-04	14	39	25	15	6	1	0	53	22	202
2017	TO-05	17	42	28	11	2	2	0	59	13	65

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	21	56	12	5	5	2	79	10	43
2020	TO-05	17	61	9	4	4	4	82	9	23
2019	TO	12	48	20	12	4	4	63	17	50
2019	TO-04	12	59	12	6	0	12	80	7	17
2019	TO-05	8	52	24	12	4	0	60	16	25

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	22	38	25	9	6	60	15	530
2020	TO-03	23	34	24	11	7	57	18	205
2020	TO-04	22	40	25	8	4	62	12	185
2020	TO-05	19	46	21	8	6	65	14	78

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	55	24	13	5	2	0	1	80	7	529
2020	TO-03	52	26	12	6	2	0	0	79	9	205
2020	TO-04	59	21	13	3	3	1	1	81	6	184
2020	TO-05	59	23	14	3	1	0	0	82	4	78
2019	TO	45	32	14	5	4	0	1	77	9	542
2019	TO-03	43	33	16	5	4	0	0	75	9	211
2019	TO-04	47	29	14	4	5	0	1	76	10	202
2019	TO-05	51	34	10	4	0	0	0	85	4	68
2018	TO	41	30	15	8	5	0	1	72	12	368
2018	TO-03	40	30	15	7	6	1	1	71	13	143
2018	TO-04	40	32	16	6	5	0	1	72	12	131
2018	TO-05	54	21	10	13	0	0	2	77	13	48
2017	TO	40	33	15	7	4	0	1	74	11	569
2017	TO-02	44	36	8	10	0	0	3	82	11	39
2017	TO-03	37	33	15	9	5	0	1	71	13	242
2017	TO-04	40	30	15	8	4	0	2	73	12	205
2017	TO-05	49	34	15	0	2	0	0	83	2	65

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	24	34	23	13	5	0	0	59	19	530
2020	TO-03	26	38	19	9	6	0	1	65	16	205
2020	TO-04	19	34	29	13	5	0	0	53	18	185
2020	TO-05	24	32	18	23	3	0	0	56	26	78
2019	TO	22	34	26	11	5	1	1	57	16	543
2019	TO-03	24	34	22	12	6	1	0	59	19	212
2019	TO-04	20	34	30	10	5	0	0	55	15	202
2019	TO-05	19	35	25	15	6	0	0	54	21	68
2018	TO	14	31	30	15	8	0	1	46	23	368
2018	TO-03	15	34	31	13	8	0	1	49	20	143
2018	TO-04	15	26	33	16	11	0	0	40	27	131
2018	TO-05	15	25	29	23	8	0	0	40	31	48
2017	TO	19	30	27	14	8	0	1	50	23	569
2017	TO-02	28	36	26	8	0	0	3	66	8	39
2017	TO-03	20	32	24	13	9	0	1	53	22	241
2017	TO-04	18	26	31	17	8	0	1	44	25	205
2017	TO-05	15	35	22	14	14	0	0	51	28	65

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	32	37	19	7	4	0	1	69	11	530
2020	TO-03	37	35	16	8	3	0	1	73	11	205
2020	TO-04	25	43	22	5	3	0	1	69	8	185
2020	TO-05	28	32	22	14	4	0	0	60	18	78
2019	TO	30	39	19	8	3	1	1	70	11	540
2019	TO-03	32	36	18	9	3	0	0	68	13	211
2019	TO-04	27	39	21	9	3	0	1	67	12	202
2019	TO-05	22	48	18	6	4	0	1	71	11	67
2018	TO	22	33	27	12	5	0	1	56	17	366
2018	TO-03	22	33	28	9	7	0	1	55	16	142
2018	TO-04	19	33	28	15	4	0	1	53	19	130
2018	TO-05	17	33	31	15	4	0	0	50	19	48
2017	TO	26	30	23	15	5	0	1	57	20	567
2017	TO-02	41	33	15	3	3	0	5	78	5	39
2017	TO-03	27	31	21	16	5	0	1	58	20	241
2017	TO-04	23	27	30	16	4	0	1	50	20	203
2017	TO-05	28	29	20	15	8	0	0	57	23	65

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	27	31	22	13	7	0	1	58	20	529
2020	TO-03	30	33	18	12	7	0	0	63	19	205
2020	TO-04	22	32	25	14	6	0	1	55	20	185
2020	TO-05	22	27	25	16	10	0	0	49	26	77
2019	TO	20	30	27	13	9	1	1	51	22	541
2019	TO-03	24	28	22	15	10	0	0	53	25	211
2019	TO-04	15	31	30	11	10	1	1	47	22	201
2019	TO-05	15	29	28	18	10	0	0	44	28	68
2018	TO	19	24	24	17	14	0	1	44	32	367
2018	TO-03	21	29	22	14	13	0	1	51	27	142
2018	TO-04	17	21	25	21	15	1	0	38	36	131
2018	TO-05	15	21	23	25	17	0	0	35	42	48
2017	TO	22	27	23	18	9	1	1	49	27	570
2017	TO-02	38	13	28	15	3	0	3	53	18	39
2017	TO-03	23	35	19	15	7	1	1	58	22	242
2017	TO-04	18	20	25	23	12	0	1	39	36	205
2017	TO-05	18	31	25	14	12	0	0	49	26	65

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	55	29	9	3	2	0	2	85	6	528
2020	TO-03	56	27	8	3	3	0	1	85	6	204
2020	TO-04	52	32	10	3	1	1	2	86	4	184
2020	TO-05	51	33	8	4	3	0	1	86	6	78
2019	TO	53	28	11	4	2	0	2	84	6	538
2019	TO-03	54	28	9	3	3	0	3	84	6	210
2019	TO-04	52	27	13	3	1	0	2	82	5	201
2019	TO-05	50	34	10	3	1	0	1	85	4	68
2018	TO	44	29	14	4	4	0	5	77	9	367
2018	TO-03	46	30	9	3	6	0	6	81	9	142
2018	TO-04	42	28	18	5	2	0	5	74	7	131
2018	TO-05	44	25	19	6	4	0	2	70	11	48
2017	TO	44	32	11	5	3	0	5	80	8	569
2017	TO-02	67	18	5	3	3	0	5	89	5	39
2017	TO-03	45	33	9	5	2	0	5	82	8	242
2017	TO-04	39	35	13	5	3	0	5	77	9	205
2017	TO-05	47	28	11	6	5	0	3	77	11	64

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	38	33	17	7	5	0	0	71	12	530
2020	TO-03	39	32	16	7	5	0	0	72	12	205
2020	TO-04	35	34	20	6	5	1	0	69	11	185
2020	TO-05	33	38	17	6	4	0	1	73	10	78
2019	TO	40	34	14	6	5	0	1	75	11	540
2019	TO-03	44	31	12	6	6	0	0	76	12	211
2019	TO-04	34	38	16	7	3	0	0	73	11	202
2019	TO-05	37	40	15	1	7	0	0	76	9	68
2018	TO	34	35	17	9	5	0	1	69	14	367
2018	TO-03	33	36	15	10	6	1	0	69	16	143
2018	TO-04	37	34	18	7	5	0	0	71	11	131
2018	TO-05	28	38	17	15	2	0	0	66	17	47
2017	TO	36	35	18	7	3	0	1	72	10	567
2017	TO-02	59	26	8	3	3	0	3	87	5	39
2017	TO-03	38	33	14	7	6	0	1	72	14	241
2017	TO-04	31	37	23	8	0	0	0	68	9	203
2017	TO-05	35	35	22	5	3	0	0	71	8	65

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	38	28	15	8	5	0	6	71	14	530
2020	TO-03	38	24	17	8	4	0	9	68	13	205
2020	TO-04	36	30	16	8	7	1	3	68	16	185
2020	TO-05	38	35	12	9	1	0	5	77	11	78

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	31	39	19	8	2	1	1	71	10	529
2020	TO-03	32	37	18	10	2	0	1	69	12	205
2020	TO-04	26	39	22	9	2	1	1	67	11	185
2020	TO-05	30	47	17	6	0	0	0	77	6	77
2019	TO	28	39	21	7	4	1	1	68	11	543
2019	TO-03	30	37	20	8	5	0	0	67	13	212
2019	TO-04	23	41	22	6	5	1	1	66	12	202
2019	TO-05	28	43	24	4	1	0	0	71	6	68
2018	TO	21	38	25	11	5	0	0	58	16	364
2018	TO-03	19	33	30	11	6	0	0	52	18	141
2018	TO-04	19	34	27	15	6	0	0	53	21	131
2018	TO-05	25	48	17	8	2	0	0	73	10	48
2017	TO	27	34	20	12	4	1	2	63	17	567
2017	TO-02	55	29	5	8	0	0	3	86	8	38
2017	TO-03	26	35	17	14	5	0	2	62	20	241
2017	TO-04	21	37	25	12	3	1	2	59	15	204
2017	TO-05	34	26	25	9	3	2	2	62	13	65

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	25	40	21	10	3	1	1	66	13	528
2020	TO-03	29	33	22	12	3	0	1	63	16	203
2020	TO-04	21	45	21	9	3	1	1	67	12	185
2020	TO-05	23	45	23	8	1	0	0	68	9	78
2019	TO	18	38	26	12	4	1	1	57	16	542
2019	TO-03	18	37	25	14	6	1	0	55	20	211
2019	TO-04	16	42	26	10	4	1	0	59	15	202
2019	TO-05	19	32	29	16	3	0	0	51	19	68
2018	TO	12	34	30	17	7	0	1	46	24	364
2018	TO-03	10	34	29	16	11	1	0	44	27	142
2018	TO-04	11	36	30	18	5	0	1	47	23	131
2018	TO-05	15	29	31	23	2	0	0	44	25	48
2017	TO	19	30	29	15	6	1	1	50	21	567
2017	TO-02	33	31	23	10	0	0	3	66	11	39
2017	TO-03	19	27	31	16	6	1	1	47	22	241
2017	TO-04	14	34	30	13	8	0	0	49	21	203
2017	TO-05	22	26	28	20	5	0	0	48	25	65

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	30	39	18	10	2	0	0	69	13	530
2020	TO-03	34	31	18	14	2	0	0	66	16	205
2020	TO-04	21	45	20	11	2	0	1	66	14	185
2020	TO-05	29	44	18	6	3	0	0	73	9	78
2019	TO	29	35	22	8	5	0	0	64	14	541
2019	TO-03	28	37	20	10	4	0	0	65	15	211
2019	TO-04	28	35	25	4	8	0	0	63	12	201
2019	TO-05	34	32	19	12	3	0	0	66	15	68
2018	TO	22	32	28	10	7	0	1	54	18	362
2018	TO-03	21	27	32	13	7	0	1	48	20	141
2018	TO-04	22	30	32	7	9	0	0	53	16	129
2018	TO-05	23	42	17	15	2	0	2	66	17	48
2017	TO	29	30	23	11	5	0	2	59	17	568
2017	TO-02	33	33	21	5	3	0	5	70	8	39
2017	TO-03	28	31	23	10	7	0	1	60	18	241
2017	TO-04	23	29	26	14	4	0	2	54	19	204
2017	TO-05	40	28	14	12	5	2	0	69	17	65

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	40	31	13	8	7	0	1	72	16	528
2020	TO-03	40	28	11	11	9	0	1	69	20	204
2020	TO-04	34	35	13	10	6	1	2	70	17	185
2020	TO-05	42	35	15	4	4	0	0	77	8	78
2019	TO	40	28	14	10	7	1	1	69	17	542
2019	TO-03	40	27	15	12	7	0	0	67	18	211
2019	TO-04	38	28	14	9	9	1	0	67	19	202
2019	TO-05	44	34	10	10	1	0	0	78	12	68

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	36	32	20	8	3	68	12	530
2020	TO-03	32	35	23	6	4	67	10	205
2020	TO-04	35	32	19	11	3	66	14	185
2020	TO-05	44	22	18	13	4	65	17	78

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	40	37	15	4	2	1	0	79	6	530
2020	TO-03	46	33	16	2	1	0	1	80	4	205
2020	TO-04	32	42	17	5	2	2	0	76	7	185
2020	TO-05	40	38	13	4	5	0	0	78	9	78
2019	TO	40	38	15	4	2	1	1	79	6	542
2019	TO-03	38	39	18	4	1	0	0	77	5	212
2019	TO-04	42	38	13	3	3	1	0	81	6	201
2019	TO-05	38	43	10	3	4	0	1	82	7	68
2018	TO	34	35	22	7	2	0	1	69	9	364
2018	TO-03	37	30	22	4	4	1	2	70	8	142
2018	TO-04	33	34	23	10	0	0	0	67	10	131
2018	TO-05	27	44	21	2	4	0	2	72	6	48
2017	TO	35	32	20	7	3	2	2	70	10	566
2017	TO-02	41	31	18	5	0	3	3	76	5	39
2017	TO-03	37	34	16	7	3	1	2	73	11	240
2017	TO-04	32	32	23	7	1	3	1	66	9	203
2017	TO-05	35	23	25	6	6	0	5	61	13	65

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	48	34	12	4	2	0	0	82	6	522
2020	TO-03	48	32	12	5	2	0	0	80	8	202
2020	TO-04	44	38	14	3	1	0	0	82	4	182
2020	TO-05	53	32	9	4	1	0	0	86	5	77
2019	TO	53	30	11	3	1	0	1	85	4	541
2019	TO-03	55	29	14	1	0	0	0	84	2	210
2019	TO-04	52	33	8	3	2	0	1	86	6	202
2019	TO-05	63	26	9	0	0	0	1	91	0	68
2018	TO	50	33	12	4	0	0	1	84	4	363
2018	TO-03	41	39	14	4	1	0	1	81	5	142
2018	TO-04	55	28	11	5	0	1	0	84	5	130
2018	TO-05	60	30	9	0	0	0	2	91	0	47
2017	TO	55	30	10	2	1	0	1	86	4	570
2017	TO-02	74	18	3	0	3	0	3	95	3	39
2017	TO-03	46	35	12	4	2	0	1	82	6	242
2017	TO-04	59	26	12	1	0	0	1	86	1	205
2017	TO-05	69	22	8	2	0	0	0	91	2	65

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	34	40	16	7	3	74	10	526
2020	TO-03	33	41	15	8	3	74	11	204
2020	TO-04	31	38	21	5	4	70	9	182
2020	TO-05	31	45	13	9	3	76	12	78

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	73	18	4	1	0	0	3	94	2	524
2020	TO-03	68	19	8	1	0	0	3	90	2	202
2020	TO-04	76	18	3	1	1	0	2	96	2	182
2020	TO-05	73	17	1	4	0	1	4	95	4	78
2019	TO	74	14	5	1	1	1	4	94	2	539
2019	TO-03	70	18	6	1	0	0	4	93	1	212
2019	TO-04	77	12	5	1	1	3	3	94	1	199
2019	TO-05	82	10	0	0	0	0	7	100	0	67
2018	TO	75	15	4	2	0	2	2	93	2	363
2018	TO-03	75	15	4	2	1	1	2	93	3	142
2018	TO-04	69	19	7	2	0	2	0	91	2	130
2018	TO-05	85	13	0	0	0	0	2	100	0	48

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	83	8	2	2	2	1	2	94	4	525
2020	TO-03	79	10	4	2	2	0	1	92	5	204
2020	TO-04	85	7	2	2	2	2	2	95	3	182
2020	TO-05	87	8	1	0	3	0	1	96	3	77
2019	TO	79	10	4	2	2	1	1	91	5	541
2019	TO-03	81	12	2	1	3	1	0	94	4	211
2019	TO-04	76	9	6	3	2	1	1	88	6	201
2019	TO-05	91	6	0	1	0	0	1	99	1	68
2018	TO	75	12	6	1	2	2	2	90	3	363
2018	TO-03	72	10	9	1	2	3	2	86	4	140
2018	TO-04	75	15	4	1	3	2	1	92	4	131
2018	TO-05	83	13	2	0	0	0	2	98	0	48
2017	TO	77	11	5	1	3	1	2	91	4	568
2017	TO-02	74	10	5	0	3	3	5	92	3	39
2017	TO-03	74	11	6	2	4	1	2	88	6	241
2017	TO-04	76	14	3	1	2	0	2	93	4	204
2017	TO-05	94	3	2	0	2	0	0	97	2	65

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	65	22	10	2	1	0	1	88	3	522
2020	TO-03	62	22	11	3	0	0	1	85	4	202
2020	TO-04	64	21	10	2	1	0	1	86	3	183
2020	TO-05	63	28	9	0	0	0	0	91	0	75
2019	TO	52	29	12	4	1	1	1	82	6	542
2019	TO-03	53	30	9	5	1	0	0	84	7	211
2019	TO-04	50	27	15	4	1	1	1	79	6	202
2019	TO-05	63	28	6	3	0	0	0	91	3	68
2018	TO	45	33	14	5	2	0	1	79	7	368
2018	TO-03	45	34	13	5	2	1	0	80	7	143
2018	TO-04	45	33	13	6	2	0	0	79	8	132
2018	TO-05	45	32	21	0	0	0	2	78	0	47
2017	TO	52	30	11	3	1	1	1	84	5	568
2017	TO-02	62	18	13	0	3	0	5	84	3	39
2017	TO-03	49	30	12	4	2	1	1	82	6	241
2017	TO-04	49	35	12	3	0	0	0	84	3	204
2017	TO-05	63	28	8	2	0	0	0	91	2	65

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	69	14	8	3	3	1	1	85	7	525
2020	TO-03	65	16	8	4	5	1	1	82	10	203
2020	TO-04	69	15	9	3	3	1	1	85	7	183
2020	TO-05	69	14	13	1	1	1	0	84	3	78
2019	TO	58	22	12	4	3	1	1	81	6	538
2019	TO-03	60	22	11	4	2	1	0	83	6	209
2019	TO-04	57	20	16	3	4	1	1	78	7	200
2019	TO-05	59	26	10	4	0	0	0	85	4	68
2018	TO	49	26	14	6	3	1	1	77	9	368
2018	TO-03	48	24	14	8	6	1	0	72	13	143
2018	TO-04	47	30	13	8	2	0	0	77	10	132
2018	TO-05	49	32	15	2	0	0	2	83	2	47
2017	TO	60	20	10	5	3	1	1	82	8	569
2017	TO-02	79	5	3	5	0	5	3	92	6	39
2017	TO-03	57	20	10	7	4	0	2	78	11	242
2017	TO-04	60	22	11	4	3	0	1	82	7	204
2017	TO-05	69	18	11	0	2	0	0	88	2	65

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	66	8	3	0	1	0	21	95	1	523
2020	TO-03	67	6	3	0	0	0	22	96	1	202
2020	TO-04	64	5	3	0	1	1	26	95	1	182
2020	TO-05	59	19	9	0	3	0	10	87	3	78
2019	TO	63	9	4	1	0	1	23	94	1	537
2019	TO-03	67	5	1	1	0	0	25	97	2	210
2019	TO-04	62	13	4	1	0	1	20	94	1	200
2019	TO-05	60	18	12	0	0	0	10	87	0	67
2018	TO	54	9	6	0	1	0	31	90	1	366
2018	TO-03	58	5	4	0	0	0	34	95	0	142
2018	TO-04	47	11	7	1	1	0	34	87	2	131
2018	TO-05	57	15	15	0	0	0	13	83	0	47
2017	TO	56	9	3	1	0	0	31	94	2	568
2017	TO-02	51	5	0	3	3	0	38	92	8	39
2017	TO-03	63	5	2	0	0	0	30	97	0	241
2017	TO-04	53	8	4	0	0	0	34	93	1	204
2017	TO-05	49	17	8	5	0	0	22	84	6	65

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	74	17	4	1	0	0	5	95	1	529
2020	TO-03	73	16	6	0	0	0	5	94	0	205
2020	TO-04	69	18	4	1	1	1	5	94	2	185
2020	TO-05	74	22	3	0	0	0	1	97	0	77
2019	TO	71	17	5	1	1	1	4	93	1	540
2019	TO-03	73	14	5	0	0	1	5	93	1	210
2019	TO-04	70	16	5	1	1	0	5	92	3	202
2019	TO-05	72	24	3	0	0	0	1	97	0	68
2018	TO	69	17	5	1	0	1	7	94	1	367
2018	TO-03	73	17	1	1	0	1	8	98	1	143
2018	TO-04	67	17	8	0	0	2	7	92	0	131
2018	TO-05	70	23	2	2	0	0	2	96	2	47
2017	TO	71	15	3	1	0	1	9	95	1	568
2017	TO-02	72	10	5	0	0	5	8	94	0	39
2017	TO-03	71	15	3	1	1	0	9	95	2	242
2017	TO-04	69	16	4	0	0	0	10	95	1	203
2017	TO-05	74	17	2	2	0	0	6	97	2	65

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	59	28	7	3	3	1	0	88	6	530
2020	TO-03	52	30	8	5	3	1	1	84	8	205
2020	TO-04	65	28	5	1	1	1	0	93	1	185
2020	TO-05	71	22	5	1	1	0	0	92	3	78
2019	TO	56	24	11	3	4	1	1	82	7	541
2019	TO-03	54	27	12	3	3	0	1	82	6	211
2019	TO-04	57	24	9	3	2	2	2	85	6	202
2019	TO-05	75	16	7	1	0	0	0	91	1	68
2018	TO	49	26	15	5	4	1	1	76	9	368
2018	TO-03	40	32	17	6	4	1	0	73	10	143
2018	TO-04	52	24	14	4	4	2	0	78	8	132
2018	TO-05	74	21	0	2	0	0	2	98	2	47
2017	TO	48	28	11	5	5	1	2	79	10	570
2017	TO-02	38	18	21	13	8	0	3	58	21	39
2017	TO-03	41	33	9	7	6	1	2	77	14	242
2017	TO-04	50	28	12	2	5	0	2	80	8	205
2017	TO-05	74	17	9	0	0	0	0	91	0	65

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	51	31	13	3	2	0	1	83	4	530
2020	TO-03	50	30	15	1	1	0	1	82	3	205
2020	TO-04	46	32	14	5	1	1	1	80	6	185
2020	TO-05	58	28	10	1	3	0	0	86	4	78
2019	TO	59	26	10	2	1	0	2	86	4	541
2019	TO-03	59	28	10	1	1	0	1	88	2	210
2019	TO-04	59	25	9	3	1	0	2	85	5	202
2019	TO-05	66	16	12	3	1	0	1	84	4	68
2018	TO	50	33	11	4	1	0	1	84	4	368
2018	TO-03	50	35	10	4	0	0	1	86	4	143
2018	TO-04	48	31	15	4	0	1	1	81	4	132
2018	TO-05	62	26	9	2	0	0	2	89	2	47
2017	TO	55	29	9	2	1	0	3	87	4	569
2017	TO-02	54	26	10	3	3	0	5	84	5	39
2017	TO-03	54	32	8	2	1	0	3	89	3	241
2017	TO-04	55	26	11	2	2	0	3	84	5	205
2017	TO-05	60	32	5	2	0	0	2	94	2	65

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	23	42	24	9	3	65	12	530
2020	TO-03	25	39	23	9	4	64	13	205
2020	TO-04	21	42	26	10	2	63	11	185
2020	TO-05	24	47	19	6	3	72	9	78

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	18	35	35	9	3	0	0	54	11	528
2020	TO-03	15	40	34	7	4	0	0	55	11	205
2020	TO-04	16	34	39	11	1	0	0	50	11	183
2020	TO-05	27	28	35	8	3	0	0	55	10	78
2019	TO	16	40	33	8	2	0	0	57	10	543
2019	TO-03	15	45	29	9	1	0	0	60	10	212
2019	TO-04	15	38	35	9	3	0	0	53	12	202
2019	TO-05	22	37	34	6	1	0	0	59	7	68
2018	TO	13	38	37	9	3	1	0	51	12	368
2018	TO-03	13	37	34	12	4	0	0	50	16	142
2018	TO-04	13	36	41	8	2	2	0	49	9	132
2018	TO-05	15	40	35	10	0	0	0	54	10	48
2017	TO	13	32	38	11	4	1	1	46	15	569
2017	TO-02	31	41	21	3	0	3	3	76	3	39
2017	TO-03	10	35	38	11	5	0	0	45	17	241
2017	TO-04	14	24	44	13	4	0	1	38	17	205
2017	TO-05	15	34	37	11	2	2	0	50	13	65

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	6	13	38	28	14	1	0	42	19	528
2020	TO-03	8	7	35	33	15	1	0	49	16	203
2020	TO-04	4	16	42	26	11	0	1	38	20	185
2020	TO-05	4	19	37	18	21	1	0	39	23	78
2019	TO	5	11	37	31	15	0	0	46	16	539
2019	TO-03	5	9	35	33	18	0	0	51	13	211
2019	TO-04	5	15	37	34	10	0	0	44	20	200
2019	TO-05	6	10	40	24	19	0	0	43	16	67
2018	TO	4	14	43	30	8	1	0	38	18	360
2018	TO-03	5	13	40	31	10	1	0	42	18	139
2018	TO-04	5	16	47	26	8	0	0	33	20	129
2018	TO-05	2	17	40	36	4	0	0	40	19	47
2017	TO	4	15	39	27	15	0	1	42	19	566
2017	TO-02	3	8	15	36	31	3	5	72	11	39
2017	TO-03	5	14	38	28	13	0	1	42	20	239
2017	TO-04	3	18	40	24	16	0	0	40	20	205
2017	TO-05	0	12	51	23	14	0	0	37	12	65

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	5	76	18	1	94	6	530
2020	TO-03	4	75	20	1	95	5	205
2020	TO-04	6	78	14	2	93	7	185
2020	TO-05	3	86	10	1	97	3	78

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	TO	41	59	27
2020	TO-04	27	73	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	66	8	3	1	1	5	16	94	2	530
2020	TO-03	61	9	3	0	0	6	20	95	1	205
2020	TO-04	65	10	4	1	1	6	13	93	2	185
2020	TO-05	74	4	1	1	1	4	14	95	3	78
2019	TO	66	10	6	2	2	2	12	89	4	541
2019	TO-03	66	10	7	1	1	2	12	90	3	211
2019	TO-04	67	10	5	2	3	2	10	88	6	201
2019	TO-05	66	9	6	3	1	1	13	88	5	68
2018	TO	68	10	4	4	1	2	12	90	5	368
2018	TO-03	65	12	4	5	1	3	10	89	6	143
2018	TO-04	68	10	4	2	2	2	14	92	4	131
2018	TO-05	73	8	0	6	2	0	10	91	9	48

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	4	30	22	19	7	7	11	41	32	27
2020	TO-04	0	18	18	18	18	9	18	25	50	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	TO	4	37	11	22	15	4	7	46	42	27
2020	TO-04	0	27	9	27	18	9	9	33	56	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - TO

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence