2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 35 40 13 7 5 0 0 75 12 1171
2020 TI-03 25 56 10 0 10 0 0 81 10 32
2020 TI-04 24 45 19 11 1 0 0 69 13 71
2020 TI-05 36 41 14 3 6 0 0 76 10 218
2020 TI-06 35 38 12 10 4 0 0 73 14 467
2020 TI-07 36 40 13 7 4 0 0 76 11 303
2020 TI-08 45 38 13 2 4 0 0 82 5 56
2019 TI 31 40 15 8 6 0 0 71 14 1088
2019 TI-03 32 42 18 4 3 0 0 75 7 66
2019 TI-04 29 40 19 8 4 0 0 68 12 70
2019 TI-05 33 44 13 5 6 0 0 77 10 177
2019 TI-06 29 39 16 10 6 0 0 68 16 428
2019 TI-07 31 40 15 8 6 0 0 71 13 250
2019 TI-08 40 39 12 4 5 0 0 79 9 57
2018 TI 30 41 15 9 6 0 0 71 14 993
2018 TI-03 11 52 14 18 4 0 0 63 23 27
2018 TI-04 27 50 15 7 2 0 0 77 9 56
2018 TI-05 36 38 12 8 5 0 0 74 13 164
2018 TI-06 31 39 15 9 6 0 0 70 15 410
2018 TI-07 25 43 15 9 7 0 0 69 16 254
2018 TI-08 31 55 10 2 2 0 0 85 4 49
2017 TI 30 46 10 8 5 0 0 76 14 1191
2017 TI-03 31 39 10 17 2 0 0 70 19 43
2017 TI-04 21 46 17 10 7 0 0 67 16 75
2017 TI-05 31 51 6 9 3 0 0 82 11 204
2017 TI-06 32 42 11 8 7 0 0 74 15 474
2017 TI-07 26 48 11 8 6 0 0 75 14 315
2017 TI-08 42 42 8 6 2 0 0 85 8 52
2014 TI 27 42 13 9 8 0 0 70 18 1055
2014 TI-03 28 42 17 2 10 0 0 70 12 40
2014 TI-04 18 49 14 11 7 1 0 68 18 90
2014 TI-05 22 51 12 8 7 0 0 73 15 209
2014 TI-06 27 37 12 11 11 1 0 65 23 369
2014 TI-07 31 40 14 9 6 0 0 71 15 279
2014 TI-08 44 43 7 4 2 0 0 87 6 52

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 28 39 16 10 7 0 0 68 17 1169
2020 TI-03 21 43 22 7 7 0 0 65 13 32
2020 TI-04 27 42 8 14 9 0 0 69 23 71
2020 TI-05 30 40 14 7 7 0 0 71 14 218
2020 TI-06 29 37 16 10 9 0 0 65 18 467
2020 TI-07 26 39 17 13 5 1 0 66 17 302
2020 TI-08 34 43 16 2 5 0 0 77 7 56
2019 TI 23 38 18 11 10 0 0 61 21 1088
2019 TI-03 25 46 25 2 1 0 1 72 3 66
2019 TI-04 13 46 25 9 5 1 0 60 14 70
2019 TI-05 25 34 14 15 12 0 0 59 28 178
2019 TI-06 22 37 19 11 11 0 0 60 22 427
2019 TI-07 23 40 16 11 9 0 0 64 20 249
2019 TI-08 30 41 16 5 7 0 0 72 12 57
2018 TI 23 36 20 11 10 0 0 59 21 995
2018 TI-03 27 36 26 11 0 0 0 63 11 28
2018 TI-04 24 39 17 12 9 0 0 62 21 56
2018 TI-05 21 36 23 10 10 0 0 56 20 167
2018 TI-06 21 37 19 12 11 0 0 58 23 411
2018 TI-07 25 32 21 11 11 0 0 57 22 252
2018 TI-08 32 48 9 6 6 0 0 80 12 48
2017 TI 22 39 17 12 11 0 0 61 22 1189
2017 TI-03 25 35 23 6 10 2 0 61 16 43
2017 TI-04 13 44 12 17 13 0 0 57 30 75
2017 TI-05 18 41 15 16 10 0 0 59 26 204
2017 TI-06 24 39 16 10 11 0 0 63 21 472
2017 TI-07 19 37 21 11 12 1 0 56 23 315
2017 TI-08 34 39 11 6 10 0 0 73 15 52

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 50 34 10 4 2 0 0 84 6 1156
2020 TI-03 43 41 7 6 3 0 0 84 9 32
2020 TI-04 45 30 18 6 1 0 0 75 7 71
2020 TI-05 49 37 10 2 2 0 0 86 5 216
2020 TI-06 50 31 11 6 2 0 0 81 8 459
2020 TI-07 53 33 10 3 1 0 0 86 4 300
2020 TI-08 54 42 0 2 2 0 0 96 4 55
2019 TI 48 34 12 4 2 0 0 82 6 1085
2019 TI-03 51 30 16 3 0 0 0 81 3 66
2019 TI-04 36 40 20 4 0 0 0 76 4 70
2019 TI-05 49 34 11 2 3 0 1 84 5 178
2019 TI-06 46 34 14 4 2 0 0 79 7 424
2019 TI-07 54 34 8 3 2 0 0 87 5 249
2019 TI-08 59 37 4 0 0 0 0 96 0 57
2018 TI 49 36 10 4 2 0 0 84 5 987
2018 TI-03 43 43 7 4 3 0 0 86 7 28
2018 TI-04 41 44 13 2 0 0 0 85 2 55
2018 TI-05 48 37 10 3 2 0 0 85 4 164
2018 TI-06 48 35 11 3 3 0 0 83 6 406
2018 TI-07 51 34 9 5 1 0 0 85 7 254
2018 TI-08 56 35 9 0 0 0 0 91 0 48
2017 TI 49 37 10 3 2 0 0 86 5 1187
2017 TI-03 39 50 6 4 0 0 0 90 4 43
2017 TI-04 34 45 16 4 1 0 0 79 5 73
2017 TI-05 50 40 6 3 1 0 0 90 4 204
2017 TI-06 52 32 10 4 2 0 0 84 6 472
2017 TI-07 47 37 11 2 2 0 0 85 4 315
2017 TI-08 56 40 2 2 0 0 0 96 2 52
2014 TI 55 29 9 4 3 0 0 85 6 1055
2014 TI-03 63 27 10 0 0 0 0 90 0 40
2014 TI-04 48 35 7 5 4 0 0 84 10 90
2014 TI-05 53 35 8 3 1 0 0 88 4 209
2014 TI-06 54 25 11 4 4 1 0 80 9 369
2014 TI-07 55 31 8 5 2 0 0 86 6 279
2014 TI-08 74 21 6 0 0 0 0 94 0 52

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 44 39 10 5 2 0 0 83 7 1167
2020 TI-03 25 59 10 3 3 0 0 84 6 32
2020 TI-04 31 54 7 9 0 0 0 84 9 71
2020 TI-05 44 37 8 5 5 1 0 82 9 216
2020 TI-06 45 37 10 6 2 0 0 82 8 466
2020 TI-07 47 37 11 4 1 0 0 84 5 303
2020 TI-08 45 43 9 2 2 0 0 87 4 56
2019 TI 38 41 14 5 3 0 0 79 8 1091
2019 TI-03 42 39 15 3 0 0 0 82 3 66
2019 TI-04 37 42 17 1 3 0 0 79 4 70
2019 TI-05 37 43 13 5 2 0 0 80 8 178
2019 TI-06 38 38 15 6 3 0 0 76 9 428
2019 TI-07 39 43 12 5 2 0 0 82 7 251
2019 TI-08 39 44 11 3 4 0 0 82 7 57
2018 TI 38 40 14 6 2 0 0 78 8 996
2018 TI-03 24 47 18 8 3 0 0 71 11 28
2018 TI-04 34 43 15 7 2 0 0 77 9 56
2018 TI-05 41 34 18 5 2 0 0 75 7 167
2018 TI-06 40 40 11 7 2 0 0 80 9 411
2018 TI-07 33 42 14 8 3 0 0 75 11 254
2018 TI-08 45 38 15 0 2 0 0 83 2 47
2017 TI 37 43 12 6 3 0 0 80 8 1186
2017 TI-03 39 31 23 6 0 0 0 71 6 43
2017 TI-04 26 43 22 8 1 0 0 69 10 73
2017 TI-05 38 45 8 7 2 0 0 82 9 204
2017 TI-06 41 41 10 5 3 0 0 82 8 471
2017 TI-07 33 46 12 5 4 0 0 79 9 315
2017 TI-08 48 36 12 2 2 0 0 85 4 52
2014 TI 38 39 12 6 4 0 0 78 10 1055
2014 TI-03 38 45 12 5 0 0 0 83 5 40
2014 TI-04 30 48 11 8 3 0 0 78 11 90
2014 TI-05 30 48 9 9 4 0 0 78 13 209
2014 TI-06 41 33 13 6 7 1 0 75 12 369
2014 TI-07 37 41 13 5 2 0 0 79 8 279
2014 TI-08 60 29 5 4 2 0 0 89 6 52

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 31 14 8 6 1 0 72 14 1167
2020 TI-03 37 40 13 6 3 0 0 78 10 32
2020 TI-04 39 35 15 4 4 1 0 76 9 71
2020 TI-05 46 28 10 7 7 1 0 75 14 217
2020 TI-06 40 30 14 9 6 0 0 70 16 468
2020 TI-07 37 31 17 11 4 1 0 68 15 300
2020 TI-08 56 28 11 3 2 0 0 84 5 56
2019 TI 30 34 18 9 8 1 0 65 17 1084
2019 TI-03 38 32 22 0 3 5 0 74 3 65
2019 TI-04 29 35 21 8 6 0 0 64 14 70
2019 TI-05 32 33 18 10 6 0 0 65 17 175
2019 TI-06 30 34 19 8 9 0 0 64 17 426
2019 TI-07 25 34 19 11 9 1 1 61 20 250
2019 TI-08 44 33 11 7 5 0 0 77 12 57
2018 TI 28 32 23 9 7 0 0 60 17 993
2018 TI-03 31 39 23 7 0 0 0 70 7 28
2018 TI-04 25 32 23 9 9 2 0 58 18 56
2018 TI-05 22 36 25 10 7 0 0 58 17 166
2018 TI-06 28 33 21 11 8 0 0 60 18 409
2018 TI-07 29 28 26 8 7 1 0 58 16 252
2018 TI-08 45 29 15 2 8 0 0 74 10 49
2017 TI 29 33 20 10 7 0 0 62 18 1189
2017 TI-03 40 19 32 6 0 2 0 61 6 43
2017 TI-04 26 32 27 5 11 0 0 57 16 75
2017 TI-05 27 30 21 15 7 1 0 58 21 202
2017 TI-06 31 36 16 10 7 0 0 67 17 474
2017 TI-07 25 32 23 11 9 1 0 57 20 315
2017 TI-08 50 27 15 4 4 0 0 77 8 52
2014 TI 23 32 19 15 9 1 0 56 24 1055
2014 TI-03 33 27 25 13 2 0 0 60 15 40
2014 TI-04 21 36 22 14 5 0 1 58 20 90
2014 TI-05 13 30 20 23 14 0 0 43 38 209
2014 TI-06 23 32 18 15 11 1 0 56 26 369
2014 TI-07 26 34 19 12 7 1 0 61 20 279
2014 TI-08 42 34 23 0 0 0 0 77 0 52

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 37 33 15 9 5 0 0 70 14 1165
2020 TI-03 34 41 10 12 3 0 0 75 16 32
2020 TI-04 29 47 14 4 6 0 0 76 10 70
2020 TI-05 43 32 10 8 6 0 0 75 15 217
2020 TI-06 36 32 15 11 6 0 0 68 17 466
2020 TI-07 34 31 21 11 3 0 0 65 14 300
2020 TI-08 47 36 13 2 4 0 0 82 5 56
2019 TI 28 36 17 12 7 1 0 64 19 1086
2019 TI-03 42 34 14 3 3 5 0 80 6 65
2019 TI-04 21 48 15 13 4 0 0 68 17 70
2019 TI-05 28 40 14 12 6 0 0 68 18 177
2019 TI-06 27 33 19 12 7 0 0 61 19 427
2019 TI-07 24 34 18 14 8 1 0 59 22 251
2019 TI-08 37 38 9 11 5 0 0 75 16 57
2018 TI 25 35 21 12 6 0 0 60 19 990
2018 TI-03 21 48 19 12 0 0 0 70 12 27
2018 TI-04 24 33 18 13 10 2 0 58 23 54
2018 TI-05 21 39 20 12 7 0 0 60 19 166
2018 TI-06 25 34 21 15 5 0 0 59 20 409
2018 TI-07 25 34 23 9 7 1 0 59 17 252
2018 TI-08 43 27 19 4 6 0 0 70 10 49
2017 TI 25 37 19 11 7 1 0 62 19 1191
2017 TI-03 39 25 21 9 6 0 0 64 15 43
2017 TI-04 20 37 25 11 7 0 0 58 17 75
2017 TI-05 25 34 19 13 9 1 0 59 22 202
2017 TI-06 27 39 15 12 7 1 0 66 19 476
2017 TI-07 19 36 24 11 9 1 0 56 20 315
2017 TI-08 41 36 13 6 4 0 0 77 10 52
2014 TI 21 34 17 17 10 1 0 56 27 1054
2014 TI-03 30 30 20 18 2 0 0 60 20 40
2014 TI-04 17 39 21 18 4 0 1 57 22 90
2014 TI-05 10 30 20 25 15 0 0 40 40 209
2014 TI-06 22 32 15 17 13 1 0 55 30 369
2014 TI-07 23 39 16 15 6 1 0 62 22 278
2014 TI-08 39 40 12 8 0 2 0 80 8 52

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 38 24 17 10 7 2 1 64 18 1167
2020 TI-03 28 28 19 13 7 6 0 59 21 32
2020 TI-04 27 25 22 14 9 3 0 54 23 71
2020 TI-05 40 22 15 10 10 3 1 64 21 218
2020 TI-06 38 25 17 10 7 2 1 65 18 465
2020 TI-07 37 25 19 10 5 3 1 65 16 301
2020 TI-08 56 21 12 5 5 0 0 77 11 56
2019 TI 28 28 20 12 9 3 0 58 22 1091
2019 TI-03 27 31 17 14 3 8 0 63 18 66
2019 TI-04 22 24 24 16 13 1 0 47 28 70
2019 TI-05 28 30 21 7 13 2 0 59 20 178
2019 TI-06 28 26 20 14 9 1 0 55 24 428
2019 TI-07 28 30 18 12 7 5 0 61 20 251
2019 TI-08 41 29 16 4 9 0 2 71 13 57
2018 TI 26 27 21 13 9 4 0 56 23 997
2018 TI-03 14 40 29 14 0 3 0 55 15 28
2018 TI-04 28 17 19 16 16 4 0 46 34 56
2018 TI-05 22 24 27 12 11 3 1 48 24 166
2018 TI-06 28 29 17 14 8 4 0 59 23 413
2018 TI-07 26 25 21 13 9 5 1 54 23 252
2018 TI-08 35 29 20 8 8 0 0 64 16 49
2017 TI 26 28 21 10 10 4 0 57 21 1192
2017 TI-03 33 16 26 8 10 6 0 53 19 43
2017 TI-04 16 25 18 19 14 5 3 45 35 75
2017 TI-05 24 24 24 9 13 6 0 51 23 203
2017 TI-06 29 28 20 10 8 4 0 60 19 476
2017 TI-07 22 33 21 10 9 4 0 58 20 315
2017 TI-08 34 35 15 8 4 2 2 72 12 52
2014 TI 27 26 19 14 10 4 1 55 26 1055
2014 TI-03 28 12 22 28 7 2 0 41 36 40
2014 TI-04 20 20 29 13 14 3 1 41 29 90
2014 TI-05 18 20 20 21 17 3 1 40 39 209
2014 TI-06 28 26 19 11 12 4 1 56 24 369
2014 TI-07 30 32 14 14 5 5 0 65 20 279
2014 TI-08 43 28 17 6 2 2 2 74 8 52
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 40 33 16 5 3 2 2 76 8 1168
2020 TI-03 16 42 26 3 0 0 13 67 4 31
2020 TI-04 42 35 13 6 3 0 1 78 9 71
2020 TI-05 35 29 18 5 3 6 4 72 8 217
2020 TI-06 42 33 14 6 3 2 1 77 8 466
2020 TI-07 40 35 16 5 3 0 1 76 8 303
2020 TI-08 59 32 5 2 2 0 0 91 4 56
2019 TI 38 31 18 6 5 0 2 71 11 1089
2019 TI-03 33 37 17 8 3 0 3 72 11 66
2019 TI-04 26 42 15 8 3 0 5 72 12 70
2019 TI-05 34 27 24 5 6 2 2 63 12 178
2019 TI-06 42 30 16 7 4 0 1 73 11 428
2019 TI-07 34 34 17 7 5 1 2 70 13 249
2019 TI-08 59 24 11 2 5 0 0 83 7 57

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 42 33 14 7 4 1 0 75 11 1164
2020 TI-03 28 39 20 10 0 3 0 70 10 31
2020 TI-04 45 31 17 1 6 0 0 76 7 71
2020 TI-05 39 38 15 4 3 1 0 78 7 216
2020 TI-06 44 31 12 7 5 1 0 76 12 463
2020 TI-07 40 32 13 10 4 1 0 72 15 303
2020 TI-08 55 23 16 4 2 0 0 79 5 56
2019 TI 39 32 13 9 6 0 0 72 15 1082
2019 TI-03 37 38 12 8 4 0 0 75 13 66
2019 TI-04 35 40 15 5 4 0 0 75 10 70
2019 TI-05 38 34 11 8 7 2 1 74 15 176
2019 TI-06 40 32 11 11 6 0 0 73 16 426
2019 TI-07 36 30 16 10 8 0 1 66 18 247
2019 TI-08 51 29 12 3 5 0 0 80 8 57
2018 TI 38 34 13 9 6 1 0 72 15 991
2018 TI-03 32 59 10 0 0 0 0 90 0 28
2018 TI-04 45 31 11 11 2 0 0 76 13 55
2018 TI-05 32 41 9 12 4 2 0 74 17 167
2018 TI-06 42 29 13 10 5 0 0 72 15 406
2018 TI-07 33 33 16 8 9 1 0 66 17 253
2018 TI-08 39 38 8 9 6 0 0 77 15 49
2017 TI 39 36 11 7 6 1 0 75 13 1192
2017 TI-03 52 25 9 7 4 4 0 80 11 43
2017 TI-04 28 46 8 8 7 3 0 76 15 75
2017 TI-05 30 43 12 10 5 1 0 73 15 204
2017 TI-06 47 32 10 6 5 1 0 79 11 475
2017 TI-07 35 35 14 7 9 1 0 70 16 315
2017 TI-08 48 37 6 6 4 0 0 85 10 52
2014 TI 35 36 11 10 6 2 0 73 17 1055
2014 TI-03 35 27 15 15 5 2 0 64 20 40
2014 TI-04 31 40 12 8 7 2 1 73 15 90
2014 TI-05 28 43 10 13 5 1 0 71 18 209
2014 TI-06 37 33 11 9 8 2 1 71 17 369
2014 TI-07 36 36 9 12 5 3 0 74 17 279
2014 TI-08 56 28 6 8 2 0 0 84 10 52

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 56 24 11 4 4 0 0 80 9 1170
2020 TI-03 31 41 22 3 0 0 3 74 3 32
2020 TI-04 56 25 11 0 7 0 0 82 7 71
2020 TI-05 60 23 12 2 3 0 0 83 5 218
2020 TI-06 56 22 10 6 5 0 0 78 11 468
2020 TI-07 54 25 11 4 5 1 0 80 9 301
2020 TI-08 64 25 7 4 0 0 0 89 4 56
2019 TI 44 29 12 7 6 0 0 74 14 1090
2019 TI-03 39 37 11 11 1 0 0 77 12 66
2019 TI-04 38 42 13 4 3 0 0 80 7 70
2019 TI-05 46 28 12 6 7 1 1 75 13 178
2019 TI-06 49 23 13 8 6 0 0 72 15 426
2019 TI-07 37 35 13 7 8 0 0 72 15 252
2019 TI-08 49 30 9 9 4 0 0 79 12 57
2018 TI 42 29 14 8 6 0 0 72 14 994
2018 TI-03 49 41 7 3 0 0 0 90 3 28
2018 TI-04 47 26 17 5 5 0 0 72 11 55
2018 TI-05 40 31 17 7 5 1 0 71 12 167
2018 TI-06 48 26 11 8 7 0 0 74 15 407
2018 TI-07 32 31 18 10 7 1 0 64 18 255
2018 TI-08 47 31 12 1 8 0 0 79 10 49
2017 TI 48 28 11 6 6 0 0 76 13 1183
2017 TI-03 58 25 2 7 6 2 0 85 13 43
2017 TI-04 41 34 7 13 3 1 1 76 17 75
2017 TI-05 40 32 15 6 6 0 0 73 13 204
2017 TI-06 56 23 10 6 5 0 0 79 11 471
2017 TI-07 42 30 13 6 8 0 0 73 14 311
2017 TI-08 48 35 10 6 2 0 0 83 8 52
2014 TI 42 30 13 8 6 0 0 73 14 1055
2014 TI-03 40 30 15 10 2 2 0 72 13 40
2014 TI-04 40 34 15 5 5 0 0 74 11 90
2014 TI-05 34 32 16 10 8 0 0 66 18 209
2014 TI-06 46 25 12 8 8 1 0 72 16 369
2014 TI-07 40 35 12 7 5 0 0 76 12 279
2014 TI-08 64 21 6 5 4 0 0 85 9 52

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 34 29 16 8 6 8 0 68 15 1168
2020 TI-03 34 19 19 9 10 9 0 58 21 32
2020 TI-04 32 34 16 4 1 13 0 75 7 71
2020 TI-05 38 28 13 8 3 11 0 74 12 218
2020 TI-06 33 27 17 8 8 6 0 64 17 466
2020 TI-07 30 28 16 11 7 8 0 63 19 302
2020 TI-08 45 42 11 0 2 0 0 87 2 55
2019 TI 24 31 18 11 10 6 0 58 22 1091
2019 TI-03 28 36 10 7 4 14 0 75 13 66
2019 TI-04 24 35 9 14 7 11 0 66 24 70
2019 TI-05 25 32 13 13 8 10 0 63 22 178
2019 TI-06 24 29 20 11 11 6 0 56 23 428
2019 TI-07 20 32 22 10 12 4 0 53 23 251
2019 TI-08 39 33 16 6 5 0 0 72 12 57
2018 TI 22 29 23 10 10 7 0 54 21 996
2018 TI-03 28 32 25 4 0 11 0 68 4 28
2018 TI-04 20 38 20 9 4 9 0 64 14 56
2018 TI-05 19 25 24 10 10 13 0 50 23 166
2018 TI-06 22 30 20 9 12 7 0 56 23 412
2018 TI-07 20 28 27 11 10 5 0 50 22 253
2018 TI-08 35 24 25 8 4 4 0 62 13 48
2017 TI 21 33 19 11 9 8 0 59 21 1192
2017 TI-03 41 16 17 11 9 6 0 61 21 43
2017 TI-04 20 28 14 7 14 17 0 58 25 74
2017 TI-05 16 30 20 12 9 12 0 53 24 204
2017 TI-06 22 36 19 10 7 6 0 62 18 476
2017 TI-07 16 36 18 10 12 7 0 56 24 315
2017 TI-08 45 27 13 10 0 6 0 76 10 52
2014 TI 21 31 17 13 11 8 0 57 25 1055
2014 TI-03 28 20 30 12 2 7 0 51 16 40
2014 TI-04 25 31 14 14 3 12 0 64 19 90
2014 TI-05 16 20 22 16 16 9 0 40 36 209
2014 TI-06 18 31 15 14 14 9 0 54 30 369
2014 TI-07 22 38 16 10 8 7 0 64 19 279
2014 TI-08 44 36 12 2 4 2 0 82 6 52

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 29 31 17 13 8 2 0 61 21 1165
2020 TI-03 30 26 6 26 6 6 0 60 34 32
2020 TI-04 21 37 22 12 6 3 0 60 18 70
2020 TI-05 36 30 16 9 6 3 1 68 15 217
2020 TI-06 28 31 16 14 9 1 0 60 24 464
2020 TI-07 25 31 19 13 9 3 0 57 23 303
2020 TI-08 40 35 18 5 2 0 0 74 7 55
2019 TI 21 30 19 14 14 2 0 52 28 1088
2019 TI-03 30 29 22 7 6 7 0 63 13 66
2019 TI-04 20 40 12 16 10 3 0 61 27 70
2019 TI-05 25 29 22 11 11 2 0 55 22 178
2019 TI-06 17 32 19 14 14 2 0 50 30 427
2019 TI-07 19 27 20 17 17 0 0 46 34 249
2019 TI-08 32 31 18 7 12 0 0 63 19 57
2018 TI 18 26 24 16 14 3 0 45 30 996
2018 TI-03 25 35 14 22 0 4 0 62 23 28
2018 TI-04 10 41 29 11 7 2 0 52 19 56
2018 TI-05 18 26 26 15 12 4 0 45 28 166
2018 TI-06 17 26 24 16 14 2 0 45 31 412
2018 TI-07 16 24 24 15 19 2 0 40 35 253
2018 TI-08 35 19 21 13 9 2 0 56 22 48
2017 TI 16 28 23 16 14 3 0 46 31 1193
2017 TI-03 37 18 13 19 11 2 0 56 31 43
2017 TI-04 13 32 23 11 18 4 0 47 29 75
2017 TI-05 13 28 22 17 13 6 0 44 32 204
2017 TI-06 17 29 22 16 13 2 0 48 29 476
2017 TI-07 10 29 25 17 18 2 0 39 36 315
2017 TI-08 33 29 13 15 6 4 0 64 22 52
2014 TI 15 27 21 16 19 2 0 43 35 1055
2014 TI-03 18 25 37 10 7 2 0 44 18 40
2014 TI-04 14 28 20 23 10 4 0 44 35 90
2014 TI-05 11 19 20 18 31 1 0 30 50 209
2014 TI-06 13 27 20 16 22 2 0 40 39 369
2014 TI-07 16 33 21 16 13 1 0 49 29 279
2014 TI-08 31 38 17 6 6 2 0 70 12 52

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 20 29 23 14 9 4 0 52 24 1168
2020 TI-03 18 22 25 16 3 16 0 47 23 32
2020 TI-04 8 48 16 13 6 10 0 62 21 71
2020 TI-05 23 33 23 10 6 4 0 59 17 218
2020 TI-06 20 27 23 14 12 4 0 49 27 468
2020 TI-07 19 28 22 17 10 4 0 48 28 301
2020 TI-08 31 25 31 9 4 0 0 56 13 55
2019 TI 14 26 23 18 15 5 0 42 34 1090
2019 TI-03 19 32 26 9 4 11 0 56 15 66
2019 TI-04 12 39 14 14 18 4 0 53 33 70
2019 TI-05 14 28 22 16 10 9 0 46 29 178
2019 TI-06 13 24 23 19 16 4 0 39 37 427
2019 TI-07 10 24 28 17 17 2 0 36 35 251
2019 TI-08 28 30 14 17 11 0 0 58 28 57
2018 TI 12 21 25 21 15 5 0 35 38 995
2018 TI-03 17 12 35 11 4 20 0 37 19 28
2018 TI-04 8 35 28 14 9 5 0 46 25 56
2018 TI-05 12 19 30 19 13 7 0 33 34 166
2018 TI-06 12 21 24 22 16 5 0 35 40 413
2018 TI-07 8 21 25 23 18 4 0 31 43 253
2018 TI-08 20 29 28 9 11 4 0 50 20 47
2017 TI 10 25 24 20 16 5 0 37 38 1191
2017 TI-03 33 13 13 15 17 10 0 50 36 43
2017 TI-04 7 26 26 17 20 4 0 34 39 75
2017 TI-05 8 23 24 20 16 8 0 34 40 204
2017 TI-06 11 27 22 19 16 5 0 41 36 474
2017 TI-07 5 25 26 23 18 3 0 31 42 315
2017 TI-08 12 36 19 27 6 0 0 48 33 52
2014 TI 9 23 23 20 20 5 0 34 42 1054
2014 TI-03 11 18 33 23 8 8 0 31 34 39
2014 TI-04 9 28 23 21 10 9 0 41 34 90
2014 TI-05 7 12 20 21 35 4 0 20 59 209
2014 TI-06 8 22 21 19 23 6 0 32 45 369
2014 TI-07 11 24 26 20 15 4 0 37 36 279
2014 TI-08 12 45 21 16 6 0 0 57 21 52

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 20 35 18 16 9 2 0 56 25 1172
2020 TI-03 12 37 19 16 10 6 0 53 28 32
2020 TI-04 19 45 11 14 8 1 0 65 23 71
2020 TI-05 26 39 13 12 7 3 0 67 20 218
2020 TI-06 19 30 21 17 10 3 0 50 28 468
2020 TI-07 19 33 18 20 8 2 0 53 28 303
2020 TI-08 23 48 14 9 5 0 0 71 14 56
2019 TI 14 29 20 18 16 3 0 45 35 1091
2019 TI-03 21 35 17 17 4 6 0 60 23 66
2019 TI-04 11 42 15 12 16 4 0 56 29 70
2019 TI-05 15 34 22 17 8 3 0 51 27 178
2019 TI-06 12 25 20 19 19 5 0 40 40 428
2019 TI-07 14 26 21 18 19 2 0 41 38 251
2019 TI-08 24 34 14 16 12 0 0 58 28 57
2018 TI 11 25 24 21 16 3 0 38 38 991
2018 TI-03 17 29 25 14 8 7 0 49 24 28
2018 TI-04 10 42 30 7 7 4 0 54 15 56
2018 TI-05 10 30 25 18 15 3 0 41 33 166
2018 TI-06 11 20 24 25 18 3 0 32 44 407
2018 TI-07 10 24 23 24 16 2 0 35 41 253
2018 TI-08 14 39 19 13 13 2 0 54 26 48
2017 TI 12 28 21 18 15 4 0 42 35 1190
2017 TI-03 37 12 12 20 13 6 0 52 35 43
2017 TI-04 9 28 23 11 23 6 0 39 36 75
2017 TI-05 12 25 24 17 14 7 0 40 34 204
2017 TI-06 11 31 20 20 14 4 0 44 35 476
2017 TI-07 9 28 23 19 17 3 0 39 37 313
2017 TI-08 24 37 16 16 8 0 0 61 24 51
2014 TI 11 27 22 18 18 4 0 40 37 1053
2014 TI-03 18 27 20 25 5 5 0 47 31 40
2014 TI-04 10 37 22 17 9 5 0 50 27 90
2014 TI-05 9 17 20 20 32 2 0 26 53 209
2014 TI-06 10 25 25 16 20 4 0 36 38 368
2014 TI-07 12 30 21 20 12 5 0 44 34 278
2014 TI-08 19 48 23 4 6 0 0 67 10 52
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 25 36 20 10 8 0 0 61 18 1171
2020 TI-03 25 40 22 3 10 0 0 65 13 32
2020 TI-04 20 51 10 10 10 0 0 70 20 71
2020 TI-05 24 38 18 11 7 1 1 63 18 218
2020 TI-06 29 32 19 11 8 0 0 61 19 468
2020 TI-07 23 34 22 12 8 0 0 57 20 302
2020 TI-08 21 50 20 7 2 0 0 71 9 56
2019 TI 19 36 22 13 9 0 0 56 22 1090
2019 TI-03 14 46 27 8 3 1 1 62 11 66
2019 TI-04 15 50 17 12 6 0 0 65 18 70
2019 TI-05 19 37 19 11 14 0 1 56 25 178
2019 TI-06 21 36 21 12 10 0 0 57 21 427
2019 TI-07 16 33 25 16 9 0 0 50 25 251
2019 TI-08 24 44 22 5 5 0 0 68 10 57
2018 TI 20 29 25 14 12 0 0 50 25 998
2018 TI-03 18 30 30 19 0 3 0 49 20 27
2018 TI-04 31 33 15 16 5 0 0 64 21 56
2018 TI-05 17 26 27 18 11 1 0 44 29 166
2018 TI-06 25 29 23 13 10 0 0 54 23 412
2018 TI-07 14 28 29 12 16 0 1 42 29 255
2018 TI-08 12 53 15 8 10 2 0 67 18 49
2017 TI 19 35 23 13 10 0 0 54 23 1190
2017 TI-03 16 22 44 11 6 0 0 39 18 43
2017 TI-04 12 32 28 13 15 0 0 44 28 74
2017 TI-05 17 33 22 16 11 0 0 51 27 203
2017 TI-06 22 37 21 12 8 0 0 59 20 475
2017 TI-07 16 35 22 13 13 0 0 52 26 315
2017 TI-08 27 44 15 10 4 0 0 71 13 52
2014 TI 18 33 20 15 13 0 0 51 29 1053
2014 TI-03 23 31 23 13 8 3 0 55 21 39
2014 TI-04 14 27 31 11 18 0 0 41 29 89
2014 TI-05 14 28 23 22 13 0 0 42 35 209
2014 TI-06 18 34 16 14 16 1 0 53 31 369
2014 TI-07 18 39 17 15 10 0 0 58 25 279
2014 TI-08 33 31 18 11 8 0 0 63 19 52

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 28 45 15 9 4 0 0 72 13 1167
2020 TI-03 21 50 19 0 10 0 0 71 10 32
2020 TI-04 21 53 10 14 1 0 0 75 16 71
2020 TI-05 35 46 12 5 1 0 0 81 7 217
2020 TI-06 26 42 16 11 5 0 0 68 16 465
2020 TI-07 27 43 17 10 3 0 0 70 13 302
2020 TI-08 27 53 16 0 4 0 0 80 4 56
2019 TI 22 46 15 12 5 0 0 67 17 1089
2019 TI-03 28 43 20 6 2 0 0 72 8 66
2019 TI-04 16 57 15 9 3 0 0 73 12 70
2019 TI-05 25 51 6 12 5 0 0 76 17 178
2019 TI-06 21 41 18 15 5 0 0 62 20 426
2019 TI-07 19 47 17 9 8 0 0 66 17 251
2019 TI-08 32 49 12 5 2 0 0 81 7 57
2018 TI 23 41 17 14 6 0 0 63 20 997
2018 TI-03 25 37 15 20 3 0 0 62 23 27
2018 TI-04 34 41 13 11 2 0 0 75 12 56
2018 TI-05 26 44 15 11 4 0 0 70 15 167
2018 TI-06 23 37 17 17 7 0 0 60 23 412
2018 TI-07 17 44 21 12 6 0 0 61 18 255
2018 TI-08 23 46 13 6 10 2 0 70 17 48
2017 TI 22 43 16 13 6 0 0 65 18 1189
2017 TI-03 27 39 16 13 4 0 0 66 18 43
2017 TI-04 21 48 11 15 5 0 0 69 20 75
2017 TI-05 25 44 17 10 4 0 0 69 14 203
2017 TI-06 21 43 16 14 6 0 0 64 19 473
2017 TI-07 21 42 18 12 7 0 0 63 19 315
2017 TI-08 25 42 17 12 4 0 0 67 15 52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 40 32 15 7 6 1 0 72 12 1164
2020 TI-03 19 48 19 10 3 0 0 67 13 31
2020 TI-04 41 35 17 3 4 0 0 76 7 71
2020 TI-05 37 37 15 5 5 1 0 76 10 217
2020 TI-06 45 27 14 7 6 0 0 72 14 464
2020 TI-07 36 32 18 8 6 0 1 69 14 302
2020 TI-08 49 33 13 4 2 0 0 82 5 55
2019 TI 36 32 15 9 7 0 0 69 16 1089
2019 TI-03 36 33 13 14 4 0 0 69 18 66
2019 TI-04 24 48 13 12 3 0 0 72 15 70
2019 TI-05 35 32 16 7 8 2 1 68 15 178
2019 TI-06 40 33 13 7 8 0 0 73 15 427
2019 TI-07 33 28 19 11 8 0 0 61 19 251
2019 TI-08 43 34 9 10 4 0 0 77 14 57
2018 TI 33 34 16 10 6 1 0 68 16 992
2018 TI-03 31 52 17 0 0 0 0 83 0 28
2018 TI-04 45 33 10 7 5 0 0 78 13 55
2018 TI-05 30 38 17 10 3 1 0 69 14 167
2018 TI-06 38 31 15 11 5 0 0 69 16 406
2018 TI-07 26 35 18 12 9 0 0 60 22 254
2018 TI-08 27 48 13 2 8 2 0 77 10 49
2017 TI 35 38 13 8 6 1 0 74 13 1193
2017 TI-03 33 27 23 6 7 2 2 63 13 43
2017 TI-04 28 47 14 8 2 3 0 76 10 75
2017 TI-05 28 42 16 9 5 0 0 70 14 204
2017 TI-06 41 36 11 6 5 1 0 78 11 476
2017 TI-07 32 38 12 9 9 0 0 70 18 315
2017 TI-08 35 46 10 8 0 2 0 82 8 52
2014 TI 33 38 12 9 7 1 0 71 16 1055
2014 TI-03 25 42 12 15 3 2 0 69 18 40
2014 TI-04 28 51 11 7 3 0 0 79 10 90
2014 TI-05 24 38 21 9 7 0 0 63 16 209
2014 TI-06 37 32 11 9 9 1 1 70 19 369
2014 TI-07 32 39 10 11 5 2 0 73 17 279
2014 TI-08 48 46 0 4 2 0 0 95 5 52

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 24 40 15 15 5 0 0 64 21 1165
2020 TI-03 40 31 16 6 7 0 0 71 13 32
2020 TI-04 41 44 6 9 1 0 0 85 10 71
2020 TI-05 28 44 10 11 6 0 0 72 17 214
2020 TI-06 20 36 17 20 7 0 0 56 27 467
2020 TI-07 20 44 19 14 4 0 0 64 18 301
2020 TI-08 32 41 14 9 4 0 0 73 13 56
2019 TI 15 37 15 20 13 0 0 52 33 1087
2019 TI-03 31 40 18 7 4 0 0 71 12 66
2019 TI-04 18 46 20 13 3 0 0 63 17 69
2019 TI-05 17 43 13 18 9 0 0 60 27 178
2019 TI-06 11 29 15 26 20 0 0 40 45 426
2019 TI-07 15 40 18 16 10 0 0 56 26 250
2019 TI-08 22 53 7 12 5 0 0 76 18 57
2018 TI 16 39 11 22 13 0 0 54 35 999
2018 TI-03 21 41 23 8 8 0 0 62 15 27
2018 TI-04 30 42 12 11 5 0 0 71 16 56
2018 TI-05 14 48 11 18 9 0 0 63 26 167
2018 TI-06 12 36 9 23 20 0 0 48 43 412
2018 TI-07 15 37 12 29 8 0 0 51 37 255
2018 TI-08 30 43 13 8 6 0 0 73 15 49
2017 TI 15 34 14 21 16 1 0 49 37 1192
2017 TI-03 29 29 19 13 10 0 0 58 23 43
2017 TI-04 24 41 11 16 6 3 0 66 23 75
2017 TI-05 12 44 14 18 11 1 0 57 29 204
2017 TI-06 13 27 13 23 23 0 0 40 47 475
2017 TI-07 13 35 16 22 13 0 0 48 35 315
2017 TI-08 27 37 15 13 8 0 0 64 21 52
2014 TI 16 37 12 19 15 0 0 53 35 1054
2014 TI-03 27 40 10 13 10 0 0 67 23 40
2014 TI-04 23 41 14 12 9 0 1 64 21 90
2014 TI-05 11 34 10 27 18 0 0 45 45 208
2014 TI-06 14 30 12 21 22 1 0 44 44 369
2014 TI-07 14 45 13 17 10 0 1 60 27 279
2014 TI-08 27 53 6 10 2 0 2 82 12 52

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 44 25 16 6 5 2 2 72 11 1164
2020 TI-03 35 33 16 10 3 0 3 70 14 31
2020 TI-04 48 32 10 1 6 1 1 83 7 71
2020 TI-05 41 27 18 5 4 2 2 72 9 217
2020 TI-06 46 25 13 7 6 2 2 74 13 463
2020 TI-07 43 23 17 7 5 2 2 69 13 303
2020 TI-08 60 13 24 2 2 0 0 73 4 55

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 23 32 19 13 9 2 1 57 23 1168
2020 TI-03 25 29 22 13 3 6 0 58 18 31
2020 TI-04 23 42 16 14 6 0 0 65 20 71
2020 TI-05 28 33 13 10 9 6 0 65 21 218
2020 TI-06 22 30 20 15 10 1 1 53 26 466
2020 TI-07 22 28 22 15 10 1 2 51 26 303
2020 TI-08 29 43 18 4 7 0 0 71 11 56
2019 TI 15 28 20 17 17 2 0 44 35 1088
2019 TI-03 20 41 12 12 6 9 0 67 20 66
2019 TI-04 15 31 24 15 14 1 0 46 29 68
2019 TI-05 17 33 15 18 15 3 0 51 34 178
2019 TI-06 15 28 21 16 19 2 0 43 36 427
2019 TI-07 11 22 25 20 19 1 0 34 40 251
2019 TI-08 33 34 8 9 14 2 0 68 24 57
2018 TI 13 28 22 18 15 3 0 43 35 994
2018 TI-03 18 28 35 11 8 0 0 46 19 27
2018 TI-04 14 27 24 18 14 2 0 42 33 55
2018 TI-05 10 31 20 22 14 3 0 42 37 167
2018 TI-06 14 28 19 22 13 4 0 44 36 411
2018 TI-07 10 26 24 14 22 3 0 38 38 253
2018 TI-08 22 32 24 4 13 4 0 57 18 48
2017 TI 14 31 22 17 13 3 0 46 31 1192
2017 TI-03 37 25 13 8 13 4 0 64 22 43
2017 TI-04 15 29 27 15 12 1 1 45 27 75
2017 TI-05 16 31 23 16 11 3 0 48 28 204
2017 TI-06 14 28 22 18 14 5 0 44 33 475
2017 TI-07 8 34 22 17 16 3 0 43 34 315
2017 TI-08 14 38 23 19 6 0 0 52 25 52
2014 TI 15 30 19 16 16 3 0 47 33 1053
2014 TI-03 17 42 17 10 10 2 0 61 21 40
2014 TI-04 12 33 31 10 8 6 0 48 19 90
2014 TI-05 12 21 18 26 19 3 1 35 47 209
2014 TI-06 16 30 17 15 20 2 0 47 36 368
2014 TI-07 13 34 19 18 12 4 0 49 32 278
2014 TI-08 35 35 23 2 4 0 2 71 6 52

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 18 25 19 16 16 3 3 45 35 1169
2020 TI-03 12 37 16 9 19 3 3 53 30 32
2020 TI-04 20 28 20 15 14 1 1 49 30 71
2020 TI-05 21 26 17 14 15 5 1 51 31 217
2020 TI-06 19 22 20 18 17 1 3 42 37 467
2020 TI-07 15 25 18 17 18 3 4 43 38 302
2020 TI-08 18 25 34 12 5 0 6 45 19 56
2019 TI 14 28 17 15 23 2 2 43 39 1090
2019 TI-03 19 33 13 14 14 5 2 56 30 65
2019 TI-04 9 25 16 13 32 1 4 36 48 70
2019 TI-05 15 28 13 15 24 4 1 45 40 178
2019 TI-06 14 27 19 14 23 2 1 42 38 427
2019 TI-07 11 26 20 18 22 2 2 39 41 252
2019 TI-08 21 35 14 9 19 0 2 57 28 57
2018 TI 13 26 21 16 21 2 1 41 38 996
2018 TI-03 18 29 19 8 27 0 0 47 34 27
2018 TI-04 18 15 20 14 31 0 1 34 46 55
2018 TI-05 13 23 21 18 20 2 1 38 40 167
2018 TI-06 11 28 21 18 19 3 1 40 38 412
2018 TI-07 12 27 21 12 26 2 1 40 39 254
2018 TI-08 19 40 16 13 10 2 0 60 24 48
2017 TI 13 29 19 16 19 3 2 44 36 1192
2017 TI-03 28 23 17 11 21 0 0 51 32 43
2017 TI-04 13 23 15 14 31 3 1 37 47 75
2017 TI-05 10 28 20 18 18 4 3 40 38 204
2017 TI-06 14 30 18 16 17 3 2 46 34 476
2017 TI-07 12 29 19 15 21 2 1 43 37 315
2017 TI-08 15 33 16 27 4 2 4 51 33 52
2014 TI 12 26 19 16 23 2 2 40 41 1055
2014 TI-03 10 28 23 17 15 2 5 41 35 40
2014 TI-04 8 26 19 21 24 1 1 35 46 90
2014 TI-05 10 19 15 22 31 1 3 30 54 209
2014 TI-06 14 26 15 15 25 4 2 42 42 369
2014 TI-07 10 30 24 13 17 3 3 43 32 279
2014 TI-08 21 29 23 11 12 0 4 52 24 52

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 52 24 11 5 3 1 4 80 8 1169
2020 TI-03 53 25 19 3 0 0 0 78 3 32
2020 TI-04 55 21 11 5 3 1 3 80 9 70
2020 TI-05 45 27 14 5 3 2 4 77 8 218
2020 TI-06 54 23 10 5 2 1 4 82 8 468
2020 TI-07 52 24 12 5 3 1 4 80 8 302
2020 TI-08 61 23 9 2 4 0 2 85 5 56
2019 TI 51 24 13 6 3 1 3 78 9 1086
2019 TI-03 51 28 11 3 3 1 3 83 6 66
2019 TI-04 49 29 11 6 3 1 1 80 8 69
2019 TI-05 44 26 13 8 5 1 3 74 13 178
2019 TI-06 53 24 11 5 2 0 4 81 7 426
2019 TI-07 51 23 15 5 3 1 2 76 9 250
2019 TI-08 59 16 13 9 4 0 0 75 12 56

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 39 27 17 7 5 2 3 69 13 1166
2020 TI-03 37 25 22 13 3 0 0 62 16 32
2020 TI-04 47 30 14 3 0 3 3 82 3 70
2020 TI-05 46 27 14 4 4 4 2 77 9 217
2020 TI-06 38 24 17 10 6 2 3 66 17 468
2020 TI-07 33 28 21 7 6 1 3 64 14 299
2020 TI-08 46 34 13 4 2 0 2 82 5 56
2019 TI 29 25 21 10 10 2 3 57 21 1086
2019 TI-03 39 28 22 3 1 4 3 72 4 66
2019 TI-04 32 26 29 8 4 1 0 59 12 70
2019 TI-05 32 29 21 7 6 3 3 64 14 177
2019 TI-06 25 24 21 11 14 2 3 51 26 426
2019 TI-07 27 25 21 13 8 2 3 55 23 249
2019 TI-08 40 33 12 5 9 0 0 74 14 57

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 70 9 7 3 4 4 3 85 7 1163
2020 TI-03 78 16 3 0 3 0 0 93 3 32
2020 TI-04 71 8 7 4 4 4 1 83 9 68
2020 TI-05 71 8 7 2 3 5 3 87 6 217
2020 TI-06 68 11 7 4 4 3 3 84 9 465
2020 TI-07 68 9 8 3 4 5 3 84 7 301
2020 TI-08 88 4 4 2 0 4 0 94 2 56
2019 TI 63 12 6 4 5 6 5 84 10 1082
2019 TI-03 73 6 3 2 1 12 3 93 4 66
2019 TI-04 71 16 4 4 1 4 0 90 6 70
2019 TI-05 59 14 6 5 5 5 6 81 12 174
2019 TI-06 64 11 5 3 6 6 6 84 10 424
2019 TI-07 58 14 7 5 5 7 5 81 11 250
2019 TI-08 77 7 7 2 5 2 0 85 7 57

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 72 11 5 2 1 2 7 91 4 1166
2020 TI-03 75 6 6 3 3 3 3 86 7 32
2020 TI-04 73 14 6 1 3 1 1 90 4 70
2020 TI-05 72 9 3 2 1 2 9 93 4 217
2020 TI-06 72 11 5 2 1 3 6 91 4 466
2020 TI-07 69 12 5 2 1 3 8 91 4 301
2020 TI-08 91 2 2 0 0 0 5 98 0 56
2019 TI 70 8 5 1 2 4 9 91 4 1082
2019 TI-03 74 9 3 0 1 9 3 95 1 66
2019 TI-04 72 16 3 3 1 1 4 93 4 70
2019 TI-05 69 9 5 1 2 5 9 90 4 177
2019 TI-06 71 6 3 2 3 4 11 92 5 423
2019 TI-07 67 10 8 1 2 2 9 87 4 248
2019 TI-08 86 3 2 0 0 2 7 98 0 57

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 28 38 17 10 6 0 0 67 16 1165
2020 TI-03 24 44 13 13 3 0 3 70 16 32
2020 TI-04 28 48 13 9 3 0 0 76 11 71
2020 TI-05 25 35 19 12 8 1 0 61 20 216
2020 TI-06 29 36 17 11 7 0 0 66 17 465
2020 TI-07 29 39 20 8 4 1 0 68 12 301
2020 TI-08 41 46 9 0 4 0 0 87 4 56
2019 TI 23 40 17 13 7 0 0 63 20 1081
2019 TI-03 27 44 21 2 5 0 1 72 6 65
2019 TI-04 24 42 18 14 1 0 0 66 16 70
2019 TI-05 21 37 20 13 10 0 0 58 22 176
2019 TI-06 23 39 15 16 7 0 0 61 23 423
2019 TI-07 22 43 14 14 7 0 0 65 21 249
2019 TI-08 42 40 12 2 4 0 0 83 5 57
2018 TI 22 39 18 12 9 0 0 61 21 988
2018 TI-03 25 44 11 18 3 0 0 68 21 28
2018 TI-04 24 46 16 12 2 0 0 70 14 56
2018 TI-05 20 39 18 12 11 0 0 59 23 165
2018 TI-06 23 35 20 13 9 0 0 58 22 407
2018 TI-07 18 43 16 13 9 0 0 61 22 252
2018 TI-08 27 44 17 7 6 0 0 71 12 47
2017 TI 22 43 15 11 8 0 0 65 19 1184
2017 TI-03 22 29 18 10 8 2 11 58 21 43
2017 TI-04 12 44 20 12 12 0 0 56 24 73
2017 TI-05 24 40 13 12 10 1 0 65 22 204
2017 TI-06 23 44 15 11 7 0 0 67 18 471
2017 TI-07 19 44 16 12 9 0 0 63 21 314
2017 TI-08 35 49 10 6 0 0 0 84 6 51
2014 TI 18 40 13 16 12 0 0 59 27 1055
2014 TI-03 17 45 20 7 7 0 2 64 15 40
2014 TI-04 16 40 22 14 8 0 0 56 22 90
2014 TI-05 16 28 15 21 19 0 0 44 41 209
2014 TI-06 17 41 13 15 13 1 0 59 28 369
2014 TI-07 19 46 11 16 8 1 0 66 24 279
2014 TI-08 38 46 4 8 4 0 0 84 12 52

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 31 35 19 9 6 0 0 66 15 1169
2020 TI-03 31 34 25 6 3 0 0 65 10 32
2020 TI-04 32 42 14 7 4 0 0 75 11 71
2020 TI-05 30 32 20 9 7 0 1 64 16 216
2020 TI-06 32 35 17 10 6 0 0 67 16 467
2020 TI-07 30 34 20 10 5 1 0 65 15 303
2020 TI-08 27 48 21 2 2 0 0 75 4 56
2019 TI 23 38 19 11 8 0 0 62 19 1088
2019 TI-03 25 45 20 8 2 0 0 70 10 66
2019 TI-04 22 48 17 11 3 0 0 69 14 70
2019 TI-05 24 38 17 12 9 0 0 62 21 178
2019 TI-06 23 38 21 11 7 0 0 61 19 426
2019 TI-07 22 36 19 12 12 0 0 57 24 250
2019 TI-08 35 44 9 7 5 0 0 79 12 57
2018 TI 23 34 20 13 10 0 0 57 23 994
2018 TI-03 28 39 14 8 11 0 0 68 19 28
2018 TI-04 35 40 16 7 2 0 0 75 9 55
2018 TI-05 23 30 22 12 12 1 0 54 24 166
2018 TI-06 24 33 19 15 9 0 0 57 24 411
2018 TI-07 19 33 21 14 13 0 0 52 27 254
2018 TI-08 18 47 16 11 6 2 0 67 17 48
2017 TI 23 37 19 12 8 0 0 60 21 1186
2017 TI-03 25 33 29 7 7 0 0 58 13 43
2017 TI-04 13 47 21 8 11 0 0 61 19 73
2017 TI-05 22 39 18 12 8 0 0 62 20 204
2017 TI-06 26 35 17 14 7 0 0 61 22 471
2017 TI-07 19 37 19 12 12 0 0 57 24 315
2017 TI-08 29 42 25 4 0 0 0 71 4 52
2014 TI 22 35 15 14 13 0 0 58 27 1054
2014 TI-03 25 42 15 7 10 0 0 67 17 40
2014 TI-04 24 39 12 15 9 1 0 63 24 90
2014 TI-05 16 34 20 20 11 0 0 49 31 209
2014 TI-06 20 34 14 14 17 1 1 55 31 368
2014 TI-07 24 35 14 14 12 1 0 60 26 279
2014 TI-08 43 38 5 6 8 0 0 81 14 52

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 31 41 16 8 4 0 0 72 12 1163
2020 TI-03 21 44 23 13 0 0 0 65 13 32
2020 TI-04 30 49 16 2 4 0 0 78 6 70
2020 TI-05 29 47 11 7 4 0 0 77 12 217
2020 TI-06 31 39 16 10 4 0 0 70 14 463
2020 TI-07 31 36 20 7 4 1 0 68 12 302
2020 TI-08 34 47 11 7 2 0 0 80 9 56
2019 TI 22 41 19 12 6 0 0 63 17 1067
2019 TI-03 31 37 21 7 4 1 0 68 11 66
2019 TI-04 12 56 22 10 0 0 0 69 10 70
2019 TI-05 21 44 15 12 8 0 0 66 20 174
2019 TI-06 23 39 20 13 6 0 0 61 19 415
2019 TI-07 19 41 21 12 6 0 0 60 19 244
2019 TI-08 39 44 7 3 7 0 0 83 10 57
2018 TI 22 35 22 13 7 0 0 57 21 994
2018 TI-03 31 36 19 11 3 0 0 67 14 28
2018 TI-04 31 39 20 9 2 0 0 70 11 56
2018 TI-05 19 36 22 14 8 1 0 56 22 166
2018 TI-06 24 36 20 13 7 0 0 60 20 410
2018 TI-07 16 30 28 17 9 0 0 46 26 253
2018 TI-08 33 38 16 6 6 0 0 71 13 48
2017 TI 23 40 17 13 7 0 0 63 20 1186
2017 TI-03 31 34 15 9 10 0 0 66 19 43
2017 TI-04 26 36 18 12 8 0 0 61 20 73
2017 TI-05 20 44 16 12 8 0 0 64 20 204
2017 TI-06 26 39 15 13 7 0 0 65 20 472
2017 TI-07 18 39 19 15 8 0 0 57 23 314
2017 TI-08 27 36 25 11 0 0 0 64 11 52
2014 TI 23 34 17 16 10 1 0 57 25 1054
2014 TI-03 30 43 15 7 5 0 0 73 12 40
2014 TI-04 22 44 17 10 7 1 0 67 17 90
2014 TI-05 18 24 25 20 13 0 0 42 33 208
2014 TI-06 23 33 16 14 13 1 0 56 27 369
2014 TI-07 23 37 14 19 6 1 0 60 26 279
2014 TI-08 43 36 10 10 2 0 0 79 12 52

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 20 41 20 13 4 2 0 62 17 1170
2020 TI-03 12 50 25 10 3 0 0 62 13 32
2020 TI-04 17 49 16 13 4 1 0 67 17 71
2020 TI-05 27 39 14 14 3 4 0 68 18 217
2020 TI-06 20 40 21 12 5 2 0 62 17 467
2020 TI-07 16 39 22 14 6 2 0 56 21 303
2020 TI-08 29 50 14 5 2 0 0 79 7 56
2019 TI 15 40 24 12 7 2 0 56 19 1088
2019 TI-03 16 42 24 6 1 9 2 64 8 66
2019 TI-04 19 43 31 4 3 1 0 62 7 70
2019 TI-05 17 35 23 14 7 3 1 54 22 178
2019 TI-06 14 42 25 13 6 1 0 56 19 425
2019 TI-07 13 37 23 14 10 3 0 51 25 251
2019 TI-08 20 52 18 4 5 2 0 73 9 57
2018 TI 14 34 27 14 8 2 0 50 23 996
2018 TI-03 15 47 27 7 4 0 0 62 11 27
2018 TI-04 14 33 35 13 4 2 0 48 17 55
2018 TI-05 15 32 25 15 9 4 0 50 25 167
2018 TI-06 14 35 27 14 8 2 0 50 22 413
2018 TI-07 12 30 28 17 10 2 0 43 28 253
2018 TI-08 21 49 18 4 4 3 0 73 9 49
2017 TI 14 35 26 12 10 3 0 51 23 1190
2017 TI-03 22 25 20 8 9 16 0 56 21 43
2017 TI-04 9 38 31 13 8 1 0 47 21 75
2017 TI-05 13 30 30 10 12 4 0 46 23 204
2017 TI-06 17 36 24 12 8 3 0 54 21 475
2017 TI-07 10 35 25 14 13 3 0 46 28 315
2017 TI-08 20 47 20 8 4 2 0 68 12 51

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 48 32 12 5 2 0 0 81 7 1168
2020 TI-03 33 32 22 9 3 0 0 65 12 32
2020 TI-04 52 32 14 0 1 0 0 84 1 71
2020 TI-05 47 32 12 3 4 0 1 81 7 217
2020 TI-06 52 31 9 5 2 0 0 84 7 467
2020 TI-07 44 33 13 6 3 0 1 78 9 302
2020 TI-08 45 35 15 4 2 0 0 80 5 55
2019 TI 44 33 10 6 6 0 0 78 12 1088
2019 TI-03 45 35 15 3 1 0 2 81 4 66
2019 TI-04 34 46 15 4 1 0 0 80 5 70
2019 TI-05 37 36 11 7 8 1 0 74 16 178
2019 TI-06 51 31 8 5 6 0 0 82 10 424
2019 TI-07 38 36 10 8 7 1 0 74 15 252
2019 TI-08 47 34 7 7 5 0 0 81 12 57
2018 TI 42 34 11 8 4 0 0 76 12 992
2018 TI-03 40 25 28 4 0 3 0 67 4 27
2018 TI-04 40 36 9 7 7 0 0 76 14 55
2018 TI-05 31 37 14 12 7 1 0 68 19 166
2018 TI-06 52 30 9 7 2 0 0 81 9 409
2018 TI-07 34 40 12 8 6 0 0 74 14 253
2018 TI-08 42 35 13 8 2 0 0 77 10 49
2017 TI 42 33 12 8 5 0 0 75 13 1190
2017 TI-03 31 31 26 4 8 0 0 62 12 43
2017 TI-04 39 38 8 11 4 1 0 77 15 75
2017 TI-05 37 30 16 13 4 0 0 67 17 204
2017 TI-06 51 29 8 8 4 0 0 80 12 473
2017 TI-07 34 40 11 7 6 1 0 75 13 315
2017 TI-08 42 37 12 8 2 0 0 79 10 52
2014 TI 32 36 12 10 9 0 1 69 19 1053
2014 TI-03 28 47 10 10 5 0 0 75 15 40
2014 TI-04 32 39 17 10 2 0 0 71 13 90
2014 TI-05 24 29 12 14 20 1 0 54 34 208
2014 TI-06 39 30 12 7 9 1 1 71 17 369
2014 TI-07 31 42 10 11 5 0 1 73 17 278
2014 TI-08 29 44 14 10 4 0 0 73 14 52

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 37 39 15 6 3 0 0 76 9 1167
2020 TI-03 47 38 12 3 0 0 0 84 3 32
2020 TI-04 46 38 14 3 0 0 0 83 3 71
2020 TI-05 38 38 16 4 3 0 0 76 7 217
2020 TI-06 42 40 12 3 2 0 0 82 6 467
2020 TI-07 30 39 17 10 3 0 1 69 13 300
2020 TI-08 18 40 23 9 11 0 0 57 19 56
2019 TI 30 36 21 9 4 0 1 67 12 1083
2019 TI-03 41 32 17 5 1 1 3 76 6 65
2019 TI-04 33 37 21 8 1 0 0 70 9 70
2019 TI-05 28 41 15 9 4 1 1 71 14 178
2019 TI-06 35 34 22 6 2 0 1 70 8 423
2019 TI-07 22 38 22 11 5 0 1 61 17 251
2019 TI-08 11 38 25 16 10 0 0 49 26 56
2018 TI 30 36 22 9 3 0 0 66 12 996
2018 TI-03 38 39 18 4 0 0 0 78 4 28
2018 TI-04 38 42 15 5 0 0 0 80 5 56
2018 TI-05 30 38 18 12 2 0 0 68 13 166
2018 TI-06 33 33 24 7 2 0 0 67 9 412
2018 TI-07 22 39 22 12 5 0 0 61 17 253
2018 TI-08 15 31 33 9 13 0 0 46 21 48
2017 TI 29 39 19 8 3 0 1 69 11 1192
2017 TI-03 54 27 10 9 0 0 0 81 9 43
2017 TI-04 35 35 19 5 4 0 1 71 9 75
2017 TI-05 21 43 19 11 3 0 2 65 15 204
2017 TI-06 32 40 18 7 2 0 1 73 9 475
2017 TI-07 25 40 21 8 4 1 1 66 13 315
2017 TI-08 16 31 34 10 10 0 0 47 19 52
2014 TI 23 38 24 9 6 1 1 61 15 1055
2014 TI-03 38 33 17 7 2 0 2 72 10 40
2014 TI-04 30 49 17 4 0 0 0 79 4 90
2014 TI-05 25 37 26 7 6 0 0 61 13 209
2014 TI-06 22 37 24 10 6 1 0 60 16 369
2014 TI-07 20 39 22 10 6 1 1 61 16 279
2014 TI-08 6 22 37 21 14 0 0 28 35 52

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 43 57 1168
2020 TI-03 25 75 32
2020 TI-04 34 66 71
2020 TI-05 47 53 216
2020 TI-06 46 54 467
2020 TI-07 41 59 302
2020 TI-08 41 59 56

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 54 20 10 2 1 4 8 85 4 1169
2020 TI-03 25 28 19 3 3 6 15 67 8 32
2020 TI-04 52 18 9 4 3 7 7 82 8 71
2020 TI-05 51 20 11 2 0 8 7 84 3 218
2020 TI-06 60 18 8 3 1 3 7 87 4 468
2020 TI-07 53 20 13 1 1 3 9 83 3 300
2020 TI-08 59 27 4 0 0 0 11 96 0 56

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 TI 18 49 33 1168
2020 TI-03 26 43 31 32
2020 TI-04 23 33 45 71
2020 TI-05 22 45 33 216
2020 TI-06 17 51 32 467
2020 TI-07 15 54 31 303
2020 TI-08 18 51 31 56
2019 TI 19 45 36 1089
2019 TI-03 21 40 39 66
2019 TI-04 16 37 47 70
2019 TI-05 24 40 37 178
2019 TI-06 18 47 34 426
2019 TI-07 18 48 34 251
2019 TI-08 19 46 35 57
2018 TI 18 44 38 993
2018 TI-03 11 57 33 28
2018 TI-04 9 38 53 56
2018 TI-05 24 38 38 165
2018 TI-06 18 45 37 412
2018 TI-07 15 50 35 250
2018 TI-08 19 38 43 49
2017 TI 17 49 34 1188
2017 TI-03 20 53 27 43
2017 TI-04 24 42 34 75
2017 TI-05 20 46 35 204
2017 TI-06 12 51 37 474
2017 TI-07 20 51 29 313
2017 TI-08 30 41 30 51
2014 TI 21 45 33 1054
2014 TI-03 18 53 30 40
2014 TI-04 25 34 41 90
2014 TI-05 32 33 35 209
2014 TI-06 20 49 32 369
2014 TI-07 18 50 32 279
2014 TI-08 11 51 37 51

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 TI 32 27 29 9 0 3 207
2020 TI-04 32 25 37 6 0 0 16
2020 TI-05 26 31 37 6 0 0 46
2020 TI-06 27 34 21 15 0 3 78
2020 TI-07 43 18 24 6 0 9 46
2019 TI 29 24 32 10 0 5 208
2019 TI-03 15 34 45 6 0 0 13
2019 TI-04 12 37 51 0 0 0 11
2019 TI-05 22 22 33 21 0 2 42
2019 TI-06 25 31 30 9 0 5 79
2019 TI-07 48 13 28 2 0 9 46
2019 TI-08 37 19 35 9 0 0 11
2018 TI 33 20 27 15 2 3 176
2018 TI-05 25 30 27 10 2 5 40
2018 TI-06 31 21 25 16 3 4 75
2018 TI-07 45 17 21 14 3 0 38
2017 TI 34 18 26 13 2 8 204
2017 TI-04 21 29 17 16 0 17 18
2017 TI-05 31 10 34 15 2 8 39
2017 TI-06 31 21 28 12 0 9 58
2017 TI-07 38 18 24 14 2 5 63
2017 TI-08 54 7 20 13 7 0 15
2014 TI 36 16 23 20 9999 4 229
2014 TI-04 39 22 22 13 9999 4 23
2014 TI-05 37 8 33 17 9999 4 68
2014 TI-06 27 19 19 30 9999 4 73
2014 TI-07 47 18 16 16 9999 4 51
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 39 40 13 5 3 1 0 79 8 1168
2020 TI-03 27 48 16 3 7 0 0 75 10 32
2020 TI-04 36 43 14 4 3 0 0 79 7 70
2020 TI-05 41 43 9 4 2 1 0 85 6 218
2020 TI-06 38 35 16 7 4 0 0 73 11 467
2020 TI-07 39 40 15 3 2 1 0 80 5 302
2020 TI-08 47 46 4 2 2 0 0 93 4 55
2019 TI 31 42 16 7 4 0 0 74 11 1084
2019 TI-03 40 49 11 0 0 0 0 89 0 65
2019 TI-04 30 49 16 4 0 0 0 80 4 70
2019 TI-05 33 41 15 7 4 0 0 74 11 176
2019 TI-06 27 41 18 10 4 0 0 68 14 425
2019 TI-07 35 44 11 4 4 0 0 80 9 251
2019 TI-08 44 36 14 3 2 0 0 81 5 57
2018 TI 33 44 13 7 3 0 0 77 9 992
2018 TI-03 28 54 11 4 3 0 0 82 7 28
2018 TI-04 49 41 9 0 0 0 0 91 0 56
2018 TI-05 38 43 11 6 2 1 0 82 7 167
2018 TI-06 27 44 17 9 4 0 0 71 12 411
2018 TI-07 35 43 13 6 2 0 0 79 9 251
2018 TI-08 35 49 10 6 0 0 0 84 6 48
2017 TI 30 43 14 8 5 0 0 73 13 1187
2017 TI-03 44 35 6 10 5 0 0 79 15 43
2017 TI-04 29 47 13 5 4 1 0 77 9 75
2017 TI-05 30 51 9 8 3 0 0 80 11 204
2017 TI-06 27 40 19 8 5 1 0 67 14 472
2017 TI-07 31 42 13 9 5 1 0 74 13 314
2017 TI-08 35 43 12 4 6 0 0 79 10 51
2014 TI 30 38 17 9 6 1 0 69 15 1055
2014 TI-03 33 47 12 5 2 0 0 80 7 40
2014 TI-04 26 45 16 5 5 1 0 72 11 90
2014 TI-05 27 36 20 11 6 0 0 63 17 209
2014 TI-06 27 35 17 11 9 1 0 63 20 369
2014 TI-07 32 42 15 8 3 0 0 74 11 279
2014 TI-08 56 33 8 2 2 0 0 88 4 52

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 23 42 20 10 3 1 0 67 13 1170
2020 TI-03 21 34 16 23 3 3 0 57 27 32
2020 TI-04 25 48 11 13 3 0 0 73 15 71
2020 TI-05 32 44 13 8 1 1 0 77 10 217
2020 TI-06 20 42 23 11 4 1 0 62 15 467
2020 TI-07 21 41 24 8 4 1 0 63 13 303
2020 TI-08 28 45 18 3 5 0 0 73 9 56
2019 TI 17 41 22 13 6 1 0 59 19 1089
2019 TI-03 29 36 23 11 2 0 0 65 13 66
2019 TI-04 25 41 25 4 3 3 0 68 7 70
2019 TI-05 23 45 21 8 4 0 0 67 12 178
2019 TI-06 13 40 22 17 7 1 0 54 24 426
2019 TI-07 17 40 23 10 7 2 0 58 18 252
2019 TI-08 19 40 23 14 4 0 0 60 18 57
2018 TI 16 39 23 16 6 1 0 55 22 996
2018 TI-03 18 40 32 11 0 0 0 58 11 27
2018 TI-04 23 43 21 6 6 2 0 68 11 54
2018 TI-05 18 45 20 13 4 1 0 63 17 167
2018 TI-06 14 34 25 18 7 1 0 49 26 412
2018 TI-07 13 38 22 17 7 3 0 52 25 254
2018 TI-08 16 55 15 8 6 0 0 71 15 49
2017 TI 17 39 22 15 7 1 0 57 21 1189
2017 TI-03 33 24 19 20 4 0 0 57 24 43
2017 TI-04 16 42 22 10 9 1 0 59 19 75
2017 TI-05 18 39 24 12 6 0 0 57 18 202
2017 TI-06 16 41 21 14 7 1 0 57 22 474
2017 TI-07 15 37 22 19 7 2 0 52 26 315
2017 TI-08 27 50 8 12 2 2 0 78 14 52
2014 TI 17 37 21 15 9 2 0 54 24 1055
2014 TI-03 30 38 17 12 0 2 0 69 13 40
2014 TI-04 17 46 19 12 3 2 0 65 16 90
2014 TI-05 15 25 25 19 15 1 0 41 34 209
2014 TI-06 14 35 24 15 9 2 0 50 25 369
2014 TI-07 16 42 17 13 9 3 0 60 22 279
2014 TI-08 31 44 19 6 0 0 0 75 6 52

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 7 23 36 23 8 1 1 32 31 1168
2020 TI-03 7 22 19 40 9 0 3 51 29 32
2020 TI-04 1 14 48 26 9 1 0 35 16 70
2020 TI-05 7 18 34 26 9 3 2 37 27 218
2020 TI-06 8 24 37 22 8 0 1 31 32 466
2020 TI-07 8 25 37 23 6 1 1 29 34 302
2020 TI-08 11 28 45 9 7 0 0 16 39 56
2019 TI 9 26 39 19 6 1 1 25 36 1085
2019 TI-03 5 20 33 28 11 0 3 40 25 65
2019 TI-04 4 17 52 20 7 0 0 28 21 70
2019 TI-05 7 16 37 33 5 2 1 39 23 176
2019 TI-06 10 29 38 16 5 1 1 21 40 425
2019 TI-07 12 29 38 15 5 0 0 20 41 251
2019 TI-08 5 28 47 14 4 2 0 18 34 57
2018 TI 10 30 36 17 6 0 0 23 41 994
2018 TI-03 8 11 43 32 7 0 0 39 18 28
2018 TI-04 7 17 42 22 10 0 2 33 25 55
2018 TI-05 10 29 39 18 5 1 0 23 38 165
2018 TI-06 13 32 30 18 7 0 0 25 45 412
2018 TI-07 10 30 41 16 2 1 1 19 40 252
2018 TI-08 6 41 37 12 4 0 0 16 47 49
2017 TI 10 26 37 17 8 1 2 25 37 1189
2017 TI-03 5 17 29 30 8 2 11 43 24 43
2017 TI-04 9 31 28 18 8 2 4 28 42 75
2017 TI-05 9 22 37 18 10 1 3 29 33 204
2017 TI-06 10 25 37 16 10 1 1 27 35 474
2017 TI-07 11 30 40 14 4 1 2 18 41 313
2017 TI-08 15 37 36 6 6 0 0 12 52 52
2014 TI 13 29 35 14 5 2 1 20 44 1053
2014 TI-03 2 22 27 25 10 5 7 40 28 40
2014 TI-04 12 18 36 22 9 2 1 32 31 90
2014 TI-05 17 31 34 11 6 1 1 17 48 208
2014 TI-06 16 30 35 14 3 1 1 17 47 368
2014 TI-07 10 28 38 15 6 2 1 21 39 279
2014 TI-08 18 39 32 5 6 0 0 11 57 52

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 6 16 28 28 19 2 1 49 23 1164
2020 TI-03 7 19 16 31 22 3 3 55 27 32
2020 TI-04 1 14 29 32 24 0 0 55 16 70
2020 TI-05 6 11 27 28 21 5 2 53 18 216
2020 TI-06 6 17 27 29 19 0 1 49 24 463
2020 TI-07 7 18 28 26 16 4 1 44 26 303
2020 TI-08 11 9 39 27 14 0 0 41 20 56
2019 TI 11 21 30 24 12 2 1 37 33 1083
2019 TI-03 3 15 23 33 23 1 3 58 18 66
2019 TI-04 4 13 26 39 17 1 0 56 17 70
2019 TI-05 9 18 33 26 11 3 0 38 28 174
2019 TI-06 13 21 29 23 11 1 1 35 35 426
2019 TI-07 13 27 30 18 10 1 0 28 41 249
2019 TI-08 7 27 33 23 9 2 0 32 34 57
2018 TI 16 24 29 20 9 1 1 30 40 991
2018 TI-03 8 7 34 31 17 3 0 49 16 28
2018 TI-04 9 16 33 26 14 2 0 41 26 55
2018 TI-05 16 18 29 25 8 2 1 35 35 164
2018 TI-06 17 26 27 18 10 1 1 29 44 410
2018 TI-07 17 27 30 18 6 1 1 24 45 253
2018 TI-08 10 35 38 13 4 0 0 17 45 49
2017 TI 11 23 31 19 12 2 2 32 36 1183
2017 TI-03 10 11 24 24 24 4 2 51 23 43
2017 TI-04 8 31 29 15 9 4 3 27 42 75
2017 TI-05 13 20 31 18 12 2 4 32 36 203
2017 TI-06 10 23 31 19 14 2 1 35 33 472
2017 TI-07 12 27 30 19 7 1 3 27 41 310
2017 TI-08 15 21 34 21 8 0 0 29 37 52
2014 TI 15 22 31 17 10 3 2 28 39 1050
2014 TI-03 5 20 25 23 18 7 2 45 28 40
2014 TI-04 9 11 34 28 13 3 1 44 21 90
2014 TI-05 26 27 22 15 8 1 1 23 55 208
2014 TI-06 17 23 33 13 9 3 2 24 42 367
2014 TI-07 12 20 36 18 10 2 3 29 33 278
2014 TI-08 6 30 34 14 15 0 2 29 37 51

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 14 23 33 19 7 2 1 27 38 1163
2020 TI-03 13 26 22 22 6 6 6 32 44 32
2020 TI-04 11 28 22 32 4 3 0 37 40 69
2020 TI-05 16 18 32 19 10 3 2 31 36 217
2020 TI-06 12 25 35 19 8 0 1 27 38 465
2020 TI-07 15 23 36 18 5 1 1 24 39 300
2020 TI-08 21 25 34 14 5 0 0 20 46 56
2019 TI 18 28 32 14 6 1 1 21 47 1084
2019 TI-03 20 13 25 21 12 1 9 37 36 65
2019 TI-04 10 23 42 21 3 1 0 24 33 70
2019 TI-05 14 26 34 17 7 2 0 25 41 174
2019 TI-06 18 31 30 15 5 0 1 20 49 427
2019 TI-07 22 27 33 11 5 2 1 16 50 250
2019 TI-08 15 30 40 9 5 0 0 14 46 57
2018 TI 19 30 29 14 6 1 1 21 50 989
2018 TI-03 24 15 36 14 3 7 0 19 42 28
2018 TI-04 7 33 24 25 9 0 1 34 41 55
2018 TI-05 24 23 29 16 8 0 0 23 48 165
2018 TI-06 19 30 31 12 7 0 0 19 50 408
2018 TI-07 23 28 28 16 3 1 1 19 53 252
2018 TI-08 8 44 31 8 6 2 0 14 54 49
2017 TI 19 23 31 16 6 2 2 23 45 1190
2017 TI-03 13 19 26 26 6 4 6 36 35 43
2017 TI-04 8 22 38 20 4 3 4 26 33 74
2017 TI-05 22 21 33 15 5 1 2 21 45 204
2017 TI-06 18 22 30 19 8 1 1 27 41 474
2017 TI-07 22 29 29 12 4 1 3 17 53 315
2017 TI-08 23 23 42 10 2 0 0 11 46 52
2014 TI 22 27 29 13 5 1 1 19 50 1050
2014 TI-03 25 15 28 15 13 2 2 29 42 40
2014 TI-04 24 25 24 15 9 1 1 25 51 90
2014 TI-05 27 28 28 10 6 0 2 16 55 209
2014 TI-06 21 23 35 14 4 2 1 18 46 367
2014 TI-07 21 31 26 15 5 2 2 20 53 276
2014 TI-08 21 35 25 15 4 0 0 19 57 52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 3 10 30 37 17 1 1 55 14 1160
2020 TI-03 3 10 16 37 31 0 3 70 13 32
2020 TI-04 1 3 25 47 23 0 0 70 4 70
2020 TI-05 5 11 24 36 20 2 2 58 17 217
2020 TI-06 2 9 28 41 19 0 1 61 11 462
2020 TI-07 3 13 38 32 12 1 2 45 16 299
2020 TI-08 18 9 49 18 7 0 0 25 27 56
2019 TI 5 12 31 34 16 1 1 51 17 1078
2019 TI-03 3 4 25 34 25 3 6 65 7 66
2019 TI-04 2 8 27 46 16 3 0 63 10 70
2019 TI-05 7 13 25 35 18 1 1 53 21 175
2019 TI-06 4 12 27 39 17 0 1 57 15 423
2019 TI-07 6 13 39 27 13 0 1 41 19 249
2019 TI-08 11 24 38 20 7 0 0 27 34 56
2018 TI 6 14 32 36 12 0 1 48 20 988
2018 TI-03 0 8 22 47 23 0 0 71 8 28
2018 TI-04 2 6 39 30 22 0 1 53 8 54
2018 TI-05 8 17 32 34 10 0 0 43 25 164
2018 TI-06 4 13 29 39 15 0 0 55 16 409
2018 TI-07 9 13 36 35 6 0 1 41 22 252
2018 TI-08 4 37 39 18 2 0 0 20 41 49
2017 TI 6 11 33 31 15 1 2 48 18 1186
2017 TI-03 4 5 23 30 32 4 2 66 10 43
2017 TI-04 5 6 24 38 19 3 5 62 12 74
2017 TI-05 6 13 32 27 17 1 4 47 20 204
2017 TI-06 5 8 34 34 17 1 1 52 13 472
2017 TI-07 8 15 34 31 8 1 2 41 24 313
2017 TI-08 13 25 42 18 2 0 0 20 38 52
2014 TI 7 14 33 31 11 2 2 44 22 1048
2014 TI-03 2 12 22 30 23 5 5 59 17 40
2014 TI-04 7 9 20 41 18 1 4 63 16 90
2014 TI-05 8 16 34 28 10 0 2 40 25 208
2014 TI-06 8 11 35 33 9 2 1 44 20 367
2014 TI-07 7 17 32 30 10 2 2 41 25 275
2014 TI-08 14 19 36 25 4 2 0 29 34 52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 10 18 28 27 14 2 1 42 29 1168
2020 TI-03 10 13 21 34 18 0 3 54 24 32
2020 TI-04 4 16 21 36 21 1 0 58 21 70
2020 TI-05 9 15 27 24 20 4 1 46 25 217
2020 TI-06 8 17 30 30 14 1 1 45 25 467
2020 TI-07 14 20 29 24 10 2 1 36 35 302
2020 TI-08 21 32 27 16 4 0 0 20 54 56
2019 TI 16 22 30 20 9 1 1 30 39 1087
2019 TI-03 5 15 28 23 23 5 1 49 22 66
2019 TI-04 8 25 30 24 13 0 0 37 33 69
2019 TI-05 17 17 27 28 6 4 1 36 36 176
2019 TI-06 15 21 32 18 11 1 1 30 37 427
2019 TI-07 22 24 30 18 5 0 0 23 46 251
2019 TI-08 17 37 24 16 5 0 0 22 54 57
2018 TI 19 24 29 19 7 1 1 26 44 993
2018 TI-03 12 25 18 32 10 0 3 43 38 28
2018 TI-04 11 27 30 20 10 2 0 31 38 55
2018 TI-05 23 25 26 18 4 2 1 23 50 165
2018 TI-06 19 22 27 22 9 0 1 32 41 410
2018 TI-07 21 25 36 11 4 2 0 16 47 254
2018 TI-08 19 21 36 16 6 2 0 23 41 49
2017 TI 18 24 29 16 9 2 2 27 43 1189
2017 TI-03 8 18 17 20 26 6 4 51 30 43
2017 TI-04 12 23 29 19 12 2 3 32 37 74
2017 TI-05 22 23 27 15 8 3 2 24 48 204
2017 TI-06 17 22 28 18 11 2 2 30 41 475
2017 TI-07 19 26 32 13 6 1 3 21 47 314
2017 TI-08 24 30 31 14 0 0 2 14 54 51
2014 TI 24 27 25 14 6 3 1 21 53 1052
2014 TI-03 15 20 23 25 10 7 0 38 38 40
2014 TI-04 11 31 24 18 13 1 2 32 43 90
2014 TI-05 31 30 23 10 5 0 1 15 62 209
2014 TI-06 24 26 25 15 4 5 1 20 54 367
2014 TI-07 22 26 27 14 6 3 1 21 50 278
2014 TI-08 37 27 24 5 6 0 0 11 64 52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 5 11 25 30 24 2 3 57 18 1160
2020 TI-03 13 10 12 25 30 3 6 61 25 32
2020 TI-04 3 15 26 30 21 1 3 54 18 69
2020 TI-05 9 14 21 25 21 5 4 51 26 214
2020 TI-06 3 8 26 31 28 1 3 61 12 465
2020 TI-07 5 15 22 32 22 3 2 56 20 300
2020 TI-08 5 7 46 27 14 0 0 41 12 56
2019 TI 8 18 27 26 17 3 2 44 27 1087
2019 TI-03 0 12 29 27 21 6 4 54 13 66
2019 TI-04 8 30 28 17 14 1 1 32 39 70
2019 TI-05 11 17 23 27 16 5 1 46 29 177
2019 TI-06 8 15 26 28 19 2 2 49 24 425
2019 TI-07 9 19 29 26 13 3 2 41 29 251
2019 TI-08 8 26 36 19 11 0 0 30 34 57
2018 TI 12 21 26 24 13 2 2 39 34 984
2018 TI-03 4 18 36 18 17 3 3 38 24 28
2018 TI-04 16 30 22 14 10 2 6 27 50 55
2018 TI-05 17 20 31 17 11 1 2 30 39 165
2018 TI-06 11 17 25 27 16 3 2 45 29 407
2018 TI-07 11 24 26 25 9 3 2 36 37 249
2018 TI-08 9 29 25 21 15 0 2 36 39 48
2017 TI 10 15 26 24 17 4 4 45 27 1186
2017 TI-03 6 24 16 14 25 6 8 46 35 43
2017 TI-04 21 19 26 18 8 5 3 29 43 74
2017 TI-05 12 14 30 21 12 4 7 37 30 203
2017 TI-06 8 13 22 28 23 3 3 55 22 473
2017 TI-07 10 17 30 24 12 4 3 39 29 313
2017 TI-08 10 20 30 29 12 0 0 40 29 52
2014 TI 11 18 25 25 15 3 3 42 31 1052
2014 TI-03 5 10 20 22 20 10 12 55 19 40
2014 TI-04 10 19 19 30 18 1 4 50 30 90
2014 TI-05 18 23 24 17 13 1 3 31 43 208
2014 TI-06 11 17 26 26 15 5 1 43 30 368
2014 TI-07 9 15 28 29 14 3 3 45 26 278
2014 TI-08 14 21 21 21 16 0 8 39 38 52

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 16 24 34 15 9 2 1 25 41 1162
2020 TI-03 6 29 22 18 18 3 3 39 37 32
2020 TI-04 9 14 42 23 9 3 0 33 24 69
2020 TI-05 20 20 26 18 10 4 2 29 43 218
2020 TI-06 16 27 34 14 8 1 1 22 43 464
2020 TI-07 14 24 38 15 8 1 1 23 39 299
2020 TI-08 19 27 41 9 4 0 0 13 46 56
2019 TI 19 29 32 13 5 1 0 19 49 1086
2019 TI-03 8 13 38 23 12 3 3 38 21 66
2019 TI-04 9 31 31 18 9 1 0 28 40 70
2019 TI-05 24 25 25 17 7 2 0 25 49 177
2019 TI-06 20 31 31 12 5 1 0 16 52 426
2019 TI-07 20 30 34 10 4 1 0 14 51 249
2019 TI-08 17 34 42 4 4 0 0 7 51 57
2018 TI 24 30 27 13 5 1 1 18 55 995
2018 TI-03 7 25 28 26 13 0 0 40 32 28
2018 TI-04 11 22 41 18 7 2 0 25 34 55
2018 TI-05 24 30 26 15 4 1 0 20 54 165
2018 TI-06 26 30 26 13 5 1 0 17 57 412
2018 TI-07 24 31 28 10 4 2 1 14 57 254
2018 TI-08 23 37 26 12 0 2 0 12 62 49
2017 TI 22 26 29 11 6 2 2 18 51 1188
2017 TI-03 15 15 26 18 21 4 2 41 32 43
2017 TI-04 8 21 35 19 5 6 6 28 33 73
2017 TI-05 22 26 29 14 5 2 2 20 50 204
2017 TI-06 26 27 27 10 7 1 0 18 54 474
2017 TI-07 23 27 31 9 4 3 3 14 53 314
2017 TI-08 19 31 37 13 0 0 0 13 50 52
2014 TI 29 28 24 11 4 2 1 16 60 1053
2014 TI-03 22 10 32 25 7 2 0 34 33 40
2014 TI-04 17 23 24 13 16 2 4 32 42 90
2014 TI-05 26 32 24 13 4 1 1 17 58 208
2014 TI-06 36 31 20 8 1 3 1 10 70 369
2014 TI-07 29 24 28 10 5 3 2 15 56 278
2014 TI-08 29 35 23 9 4 0 0 13 64 52

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 10 21 37 21 10 1 1 31 31 1168
2020 TI-03 0 19 41 19 18 0 3 38 20 32
2020 TI-04 7 20 34 26 11 1 0 38 27 70
2020 TI-05 11 20 40 18 10 0 1 28 31 218
2020 TI-06 13 21 38 20 8 0 0 28 34 466
2020 TI-07 7 21 36 24 10 1 1 34 29 302
2020 TI-08 9 25 32 27 7 0 0 34 34 56
2019 TI 14 21 34 22 8 1 1 30 36 1088
2019 TI-03 6 17 25 33 14 3 3 49 24 66
2019 TI-04 9 13 38 27 12 1 0 39 22 70
2019 TI-05 13 26 27 28 4 2 0 33 40 178
2019 TI-06 17 22 36 16 7 0 1 24 39 427
2019 TI-07 13 22 31 23 9 0 1 33 35 249
2019 TI-08 7 19 41 28 5 0 0 33 26 57

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 16 36 23 17 7 2 0 52 24 1160
2020 TI-03 9 34 19 22 7 9 0 47 31 32
2020 TI-04 15 43 21 14 6 0 0 59 20 71
2020 TI-05 20 39 17 15 5 4 0 61 21 217
2020 TI-06 15 35 22 20 9 0 0 50 28 465
2020 TI-07 14 31 31 16 7 1 0 45 24 297
2020 TI-08 22 44 24 7 4 0 0 66 11 55
2019 TI 9 30 23 23 13 2 0 40 37 1086
2019 TI-03 18 33 27 14 1 7 0 54 17 66
2019 TI-04 10 41 20 22 4 3 0 52 27 70
2019 TI-05 15 25 26 22 10 3 0 40 33 176
2019 TI-06 6 29 23 24 16 2 0 36 41 425
2019 TI-07 8 30 23 21 17 2 0 38 39 251
2019 TI-08 14 35 19 25 7 0 0 49 31 57

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 44 30 11 8 7 1 0 74 15 1164
2020 TI-03 38 35 17 7 0 3 0 76 7 31
2020 TI-04 48 29 10 3 10 0 0 77 13 70
2020 TI-05 35 37 12 7 5 3 0 75 13 217
2020 TI-06 43 27 11 9 9 1 0 71 18 465
2020 TI-07 46 27 11 11 5 1 0 73 16 302
2020 TI-08 73 24 0 0 4 0 0 96 4 55
2019 TI 36 33 10 9 10 1 0 70 19 1086
2019 TI-03 41 41 9 5 3 1 0 83 7 66
2019 TI-04 43 35 10 8 4 0 0 78 12 69
2019 TI-05 34 34 11 11 8 2 0 69 19 178
2019 TI-06 34 33 9 11 12 1 0 68 23 426
2019 TI-07 34 33 13 7 11 1 0 68 19 250
2019 TI-08 51 37 5 4 3 0 0 88 7 57
2018 TI 34 31 12 13 10 1 0 65 23 994
2018 TI-03 35 39 15 7 4 0 0 74 11 28
2018 TI-04 26 45 11 13 4 2 0 72 17 54
2018 TI-05 32 27 15 15 10 1 0 59 26 167
2018 TI-06 33 31 11 15 10 1 0 64 25 410
2018 TI-07 37 28 11 11 11 2 0 66 23 253
2018 TI-08 39 33 14 8 6 0 0 72 14 49
2017 TI 37 32 11 10 9 1 0 69 20 1190
2017 TI-03 38 37 10 7 7 2 0 76 13 43
2017 TI-04 37 34 11 8 11 0 0 70 19 75
2017 TI-05 31 31 11 13 13 0 0 63 26 204
2017 TI-06 40 29 12 11 8 1 0 70 18 474
2017 TI-07 31 37 10 11 11 0 0 68 22 314
2017 TI-08 54 34 6 4 2 0 0 88 6 52
2014 TI 38 31 12 9 9 1 1 69 19 1054
2014 TI-03 35 47 10 5 2 0 0 83 7 40
2014 TI-04 32 35 17 10 7 0 0 67 16 90
2014 TI-05 32 31 17 11 7 2 1 65 18 208
2014 TI-06 38 27 10 9 14 1 0 66 24 369
2014 TI-07 36 34 11 10 5 1 1 72 16 279
2014 TI-08 70 17 4 4 4 0 2 88 8 52

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 48 32 9 7 3 0 0 81 10 1166
2020 TI-03 45 42 7 3 0 0 3 90 3 31
2020 TI-04 51 34 6 7 3 0 0 84 10 71
2020 TI-05 42 38 9 7 4 1 0 81 11 217
2020 TI-06 49 29 10 8 4 0 0 78 12 465
2020 TI-07 50 30 10 8 1 0 1 81 10 302
2020 TI-08 61 36 2 0 2 0 0 96 2 56
2019 TI 40 35 10 9 5 0 0 75 15 1088
2019 TI-03 43 32 15 8 1 0 0 75 9 66
2019 TI-04 44 37 10 8 1 0 0 80 10 70
2019 TI-05 32 40 12 13 3 0 0 72 16 177
2019 TI-06 39 35 10 9 7 0 0 75 16 426
2019 TI-07 41 35 9 9 6 0 0 76 15 251
2019 TI-08 48 33 11 3 5 0 0 81 9 57
2018 TI 38 37 11 9 4 0 0 75 14 994
2018 TI-03 44 40 8 8 0 0 0 84 8 28
2018 TI-04 39 40 13 4 4 0 0 79 7 54
2018 TI-05 30 40 10 13 7 0 0 70 20 167
2018 TI-06 40 34 12 9 5 0 0 74 14 412
2018 TI-07 41 36 11 9 4 0 0 77 13 251
2018 TI-08 31 50 10 8 0 2 0 82 8 49
2017 TI 35 41 9 9 6 0 0 76 15 1188
2017 TI-03 41 47 7 4 0 0 0 89 4 43
2017 TI-04 37 38 12 5 7 0 0 75 12 75
2017 TI-05 29 44 8 12 8 0 0 73 20 204
2017 TI-06 39 37 9 9 5 0 0 76 15 472
2017 TI-07 30 46 10 7 7 0 0 76 14 315
2017 TI-08 38 47 6 8 2 0 0 84 10 51
2014 TI 35 43 9 8 4 1 0 79 12 1053
2014 TI-03 40 50 5 5 0 0 0 90 5 40
2014 TI-04 36 45 11 2 5 0 0 81 8 90
2014 TI-05 29 45 9 11 6 0 0 74 17 208
2014 TI-06 37 39 8 9 5 1 0 77 14 368
2014 TI-07 34 45 9 8 3 0 0 80 11 279
2014 TI-08 46 40 8 2 2 0 2 88 4 52

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 39 37 15 5 3 2 0 77 8 1167
2020 TI-03 25 47 13 3 3 6 3 79 7 32
2020 TI-04 33 44 4 9 6 4 0 80 15 70
2020 TI-05 36 37 17 5 3 2 0 75 8 217
2020 TI-06 44 34 14 5 2 1 0 79 7 467
2020 TI-07 37 34 19 7 2 1 0 72 8 301
2020 TI-08 45 46 5 0 4 0 0 91 4 56
2019 TI 32 40 16 7 4 2 0 73 10 1088
2019 TI-03 40 35 16 3 4 3 0 77 7 66
2019 TI-04 32 41 16 8 1 1 0 74 9 70
2019 TI-05 29 35 23 8 2 3 0 66 10 176
2019 TI-06 34 39 15 7 4 1 0 75 11 426
2019 TI-07 27 43 15 7 5 2 0 72 13 252
2019 TI-08 39 49 9 4 0 0 0 88 4 57
2018 TI 29 43 17 7 3 1 0 72 11 995
2018 TI-03 35 39 27 0 0 0 0 73 0 28
2018 TI-04 27 49 15 6 4 0 0 76 9 53
2018 TI-05 24 44 18 7 6 1 0 69 13 167
2018 TI-06 31 43 15 7 3 1 0 75 10 412
2018 TI-07 29 39 18 9 3 2 0 69 12 253
2018 TI-08 17 51 24 2 0 6 0 72 2 49

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 34 37 17 6 4 2 0 73 10 1161
2020 TI-03 43 28 22 3 0 3 0 74 3 32
2020 TI-04 31 41 20 3 4 1 0 73 7 71
2020 TI-05 36 36 14 6 3 4 0 75 10 215
2020 TI-06 33 38 16 8 5 1 0 72 12 463
2020 TI-07 32 35 20 6 4 2 0 69 11 301
2020 TI-08 42 47 9 2 0 0 0 89 2 55
2019 TI 28 37 20 8 5 2 0 67 13 1083
2019 TI-03 35 43 11 1 3 7 0 84 4 66
2019 TI-04 29 43 16 7 1 4 0 75 8 70
2019 TI-05 29 35 21 7 5 3 0 66 13 177
2019 TI-06 26 39 19 10 5 1 0 66 15 424
2019 TI-07 24 36 24 9 7 2 0 60 15 249
2019 TI-08 48 30 18 3 2 0 0 78 5 57
2018 TI 31 40 16 6 3 3 0 73 10 996
2018 TI-03 38 40 22 0 0 0 0 78 0 28
2018 TI-04 28 43 22 4 2 2 0 72 6 56
2018 TI-05 29 43 13 8 4 4 0 74 12 166
2018 TI-06 31 41 15 7 3 2 0 74 11 412
2018 TI-07 28 39 19 6 4 4 0 70 10 253
2018 TI-08 49 32 15 2 2 0 0 81 4 48
2017 TI 30 42 17 5 3 2 0 74 8 1189
2017 TI-03 28 32 28 4 3 6 0 63 7 43
2017 TI-04 26 48 14 6 4 3 0 76 10 75
2017 TI-05 24 44 16 7 6 3 0 70 13 202
2017 TI-06 35 39 18 4 3 0 0 75 7 476
2017 TI-07 26 46 17 4 4 3 0 74 8 313
2017 TI-08 47 36 13 4 0 0 0 83 4 52
2014 TI 32 38 17 5 4 4 0 73 9 1055
2014 TI-03 28 48 17 2 2 2 0 77 5 40
2014 TI-04 37 37 15 5 0 5 0 78 6 90
2014 TI-05 29 31 24 5 5 5 1 64 10 209
2014 TI-06 31 36 16 6 6 3 1 70 13 369
2014 TI-07 32 42 15 4 2 5 0 78 6 279
2014 TI-08 41 49 8 0 2 0 0 90 2 52

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 37 35 16 5 2 5 0 76 7 1166
2020 TI-03 34 31 32 3 0 0 0 65 3 32
2020 TI-04 31 38 14 7 3 7 0 74 11 71
2020 TI-05 36 36 12 4 2 9 0 80 7 218
2020 TI-06 37 37 14 5 3 4 0 77 8 465
2020 TI-07 38 32 19 5 2 4 0 73 8 301
2020 TI-08 47 33 15 2 0 4 0 83 2 55
2019 TI 35 35 18 5 3 4 0 73 9 1088
2019 TI-03 43 31 16 5 0 5 0 78 5 65
2019 TI-04 40 40 15 3 0 3 0 82 3 70
2019 TI-05 35 34 16 3 6 6 0 74 10 178
2019 TI-06 36 35 17 5 3 3 1 74 8 427
2019 TI-07 28 36 20 7 4 4 0 67 12 250
2019 TI-08 46 38 14 0 2 0 0 85 2 57
2018 TI 32 36 19 5 3 4 0 72 8 994
2018 TI-03 31 34 24 4 0 7 0 70 4 28
2018 TI-04 33 42 12 7 2 4 0 77 10 56
2018 TI-05 31 38 19 4 5 3 1 72 9 166
2018 TI-06 32 36 19 5 3 4 0 71 9 412
2018 TI-07 28 36 23 5 3 6 1 68 8 251
2018 TI-08 42 41 13 0 2 2 0 85 2 48
2017 TI 32 36 19 4 4 5 1 71 8 1186
2017 TI-03 34 26 10 7 5 16 2 74 14 43
2017 TI-04 27 46 16 4 4 3 0 75 8 75
2017 TI-05 31 30 23 4 5 5 2 66 10 201
2017 TI-06 36 33 19 4 3 4 0 73 7 474
2017 TI-07 24 42 21 4 5 5 0 69 10 314
2017 TI-08 50 35 10 2 4 0 0 85 6 52
2014 TI 33 37 17 3 3 6 1 74 7 1055
2014 TI-03 33 30 27 2 2 5 0 66 5 40
2014 TI-04 32 40 18 3 0 7 1 77 4 90
2014 TI-05 29 36 23 4 2 6 1 69 7 209
2014 TI-06 34 34 17 3 5 6 1 73 9 369
2014 TI-07 32 39 16 4 2 6 0 76 7 279
2014 TI-08 45 47 2 0 4 0 2 94 4 52

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 49 32 9 6 3 0 0 81 9 1166
2020 TI-03 51 33 10 6 0 0 0 84 6 31
2020 TI-04 49 40 6 1 4 0 0 89 6 71
2020 TI-05 55 32 7 2 3 0 0 87 6 216
2020 TI-06 49 30 10 7 4 0 0 79 11 468
2020 TI-07 42 34 11 9 3 1 0 77 12 301
2020 TI-08 70 23 3 2 2 0 0 93 4 56
2019 TI 42 34 11 7 6 0 0 77 12 1088
2019 TI-03 48 42 7 1 1 0 0 91 3 66
2019 TI-04 36 42 16 5 1 0 0 78 6 69
2019 TI-05 45 34 12 4 5 0 0 79 9 177
2019 TI-06 42 34 11 7 6 0 0 76 13 428
2019 TI-07 35 36 11 8 8 2 0 72 17 251
2019 TI-08 65 21 5 5 4 0 0 86 9 56
2018 TI 37 39 12 6 5 1 0 77 11 988
2018 TI-03 41 48 3 4 4 0 0 89 8 28
2018 TI-04 34 48 13 2 4 0 0 82 6 56
2018 TI-05 38 38 13 5 5 0 0 76 11 164
2018 TI-06 38 37 13 7 5 0 0 75 12 406
2018 TI-07 33 42 13 6 5 1 0 75 11 252
2018 TI-08 54 35 4 4 3 0 0 88 8 49
2017 TI 39 40 11 6 5 0 0 79 11 1192
2017 TI-03 47 35 9 9 0 0 0 82 9 43
2017 TI-04 37 36 15 6 5 0 0 73 12 75
2017 TI-05 32 45 10 8 5 0 0 77 12 203
2017 TI-06 43 37 10 5 4 0 0 80 10 476
2017 TI-07 33 42 12 5 7 0 0 75 12 315
2017 TI-08 58 31 8 2 2 0 0 89 4 52
2014 TI 37 38 11 7 6 1 0 76 13 1054
2014 TI-03 45 35 15 5 0 0 0 80 5 40
2014 TI-04 42 35 11 10 2 0 0 77 12 90
2014 TI-05 25 41 17 11 6 0 0 66 16 209
2014 TI-06 36 35 11 8 8 1 0 72 16 369
2014 TI-07 39 41 9 5 4 1 0 81 9 278
2014 TI-08 54 40 2 0 4 0 0 94 4 52

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 47 26 13 4 4 5 2 78 8 1167
2020 TI-03 30 44 13 3 6 0 3 77 10 32
2020 TI-04 38 22 16 7 7 6 4 67 16 71
2020 TI-05 35 30 14 4 3 12 3 76 8 218
2020 TI-06 52 24 12 3 4 3 2 79 8 464
2020 TI-07 48 26 14 4 3 4 2 78 7 302
2020 TI-08 64 23 7 0 2 4 0 91 2 56

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 38 34 15 5 2 6 1 76 8 1171
2020 TI-03 37 44 12 3 3 0 0 81 7 32
2020 TI-04 36 31 11 10 1 8 1 75 13 71
2020 TI-05 34 34 13 8 2 7 0 74 12 218
2020 TI-06 42 33 13 3 3 6 1 79 6 467
2020 TI-07 34 35 18 5 2 5 1 74 7 303
2020 TI-08 55 30 14 0 0 0 0 86 0 56

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 32 12 6 4 4 1 77 11 1165
2020 TI-03 22 47 19 3 6 3 0 71 10 32
2020 TI-04 32 41 10 8 6 1 1 75 15 71
2020 TI-05 39 35 10 7 4 5 1 78 11 217
2020 TI-06 44 30 11 5 5 3 2 79 10 466
2020 TI-07 38 31 14 9 4 4 0 73 13 300
2020 TI-08 64 22 13 0 0 2 0 87 0 55

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 5 5 9 23 39 20 0 12 76 21

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 24 29 21 9 8 6 3 58 18 1171
2020 TI-03 6 43 23 9 0 10 9 61 12 32
2020 TI-04 29 31 21 6 4 7 1 66 11 71
2020 TI-05 20 30 21 8 6 11 5 59 17 218
2020 TI-06 27 25 20 11 10 5 2 56 22 467
2020 TI-07 24 31 24 9 8 3 1 57 18 303
2020 TI-08 25 48 21 4 2 0 0 73 5 56
2019 TI 24 30 19 11 11 4 1 57 23 1090
2019 TI-03 25 26 27 6 4 8 3 58 11 66
2019 TI-04 27 38 15 8 7 5 0 69 16 70
2019 TI-05 23 30 20 9 11 6 2 57 21 177
2019 TI-06 24 28 20 12 12 2 1 55 25 427
2019 TI-07 22 32 18 15 12 2 0 55 27 252
2019 TI-08 35 39 17 2 5 2 0 75 7 57
2018 TI 19 29 21 12 12 5 2 52 26 997
2018 TI-03 24 32 26 8 0 7 3 62 9 28
2018 TI-04 17 38 19 9 9 7 0 60 19 55
2018 TI-05 19 23 18 16 15 7 2 46 35 167
2018 TI-06 21 26 23 15 10 4 1 49 26 412
2018 TI-07 17 33 19 9 14 4 3 54 25 253
2018 TI-08 21 34 17 10 14 2 2 58 24 49
2017 TI 24 32 17 11 11 3 2 59 24 1189
2017 TI-03 27 31 8 7 4 12 11 75 14 43
2017 TI-04 26 35 15 9 9 5 0 64 20 75
2017 TI-05 16 29 20 15 14 3 3 48 31 204
2017 TI-06 28 28 17 13 10 3 1 58 24 474
2017 TI-07 21 37 16 8 14 2 1 60 23 313
2017 TI-08 29 44 15 8 4 0 0 73 12 52
2014 TI 26 32 15 12 10 4 1 61 24 1052
2014 TI-03 22 35 12 15 2 10 2 66 20 40
2014 TI-04 22 35 21 9 3 8 1 63 13 90
2014 TI-05 23 28 18 15 11 4 2 54 28 208
2014 TI-06 27 28 14 11 16 4 1 58 28 369
2014 TI-07 26 36 15 13 7 2 2 65 20 277
2014 TI-08 37 40 4 9 6 2 2 80 16 52

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 31 37 15 10 5 2 1 70 15 1172
2020 TI-03 25 41 16 9 3 6 0 70 13 32
2020 TI-04 23 43 14 10 4 6 0 70 15 71
2020 TI-05 35 37 14 8 5 1 0 73 14 218
2020 TI-06 30 37 14 10 5 3 1 70 16 468
2020 TI-07 31 34 15 13 5 2 0 67 18 303
2020 TI-08 45 41 14 0 0 0 0 86 0 56
2019 TI 27 37 16 10 6 2 1 66 17 1086
2019 TI-03 36 31 16 9 0 4 4 73 10 66
2019 TI-04 20 37 28 7 3 3 2 60 10 70
2019 TI-05 33 38 13 10 2 3 1 74 13 178
2019 TI-06 25 39 16 9 7 3 1 66 17 425
2019 TI-07 24 34 19 12 10 1 0 58 22 250
2019 TI-08 45 42 9 2 2 0 0 87 3 56
2018 TI 27 39 17 9 6 2 1 68 15 998
2018 TI-03 23 44 8 8 12 7 0 71 21 27
2018 TI-04 26 34 19 13 5 2 2 62 19 55
2018 TI-05 28 36 18 11 5 2 0 65 16 167
2018 TI-06 28 37 19 8 5 2 1 67 14 413
2018 TI-07 25 41 14 9 8 3 1 68 17 254
2018 TI-08 35 47 13 2 1 0 2 84 3 49
2017 TI 33 40 13 7 4 2 1 75 12 1186
2017 TI-03 51 31 5 7 7 0 0 82 13 43
2017 TI-04 20 44 19 5 4 5 3 69 10 75
2017 TI-05 34 39 13 8 4 2 0 75 12 200
2017 TI-06 35 37 14 9 4 2 0 73 13 473
2017 TI-07 27 47 11 6 6 2 0 76 13 315
2017 TI-08 46 36 8 4 2 2 2 86 6 52
2014 TI 33 40 13 7 4 2 1 75 11 1055
2014 TI-03 23 37 20 13 0 5 2 64 14 40
2014 TI-04 34 36 18 4 3 3 1 74 8 90
2014 TI-05 31 41 15 7 3 3 0 75 10 209
2014 TI-06 32 40 12 8 6 2 0 74 14 369
2014 TI-07 33 40 11 7 5 3 1 76 12 279
2014 TI-08 58 34 4 2 0 0 2 94 2 52

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 32 36 18 8 5 2 0 69 12 1167
2020 TI-03 28 41 16 13 0 3 0 70 13 32
2020 TI-04 30 38 24 0 4 4 0 71 4 71
2020 TI-05 34 37 16 6 4 3 0 74 10 215
2020 TI-06 31 36 18 9 6 1 0 68 15 467
2020 TI-07 30 35 20 10 4 1 0 66 14 302
2020 TI-08 46 43 7 2 2 0 0 89 4 56
2019 TI 27 34 21 8 8 1 0 63 15 1090
2019 TI-03 44 29 24 2 0 1 0 74 2 66
2019 TI-04 29 41 22 4 2 3 0 71 6 70
2019 TI-05 33 36 21 6 3 2 0 70 9 177
2019 TI-06 25 34 21 9 9 2 0 60 19 428
2019 TI-07 24 33 23 8 11 1 0 58 20 251
2019 TI-08 32 42 17 7 2 0 0 74 9 57
2018 TI 23 38 23 8 6 1 0 62 14 992
2018 TI-03 29 33 31 0 4 3 0 64 4 27
2018 TI-04 19 44 29 4 2 2 0 65 6 55
2018 TI-05 25 38 24 8 6 0 0 62 14 165
2018 TI-06 22 38 24 9 5 2 0 62 14 412
2018 TI-07 21 37 21 10 9 1 0 59 19 251
2018 TI-08 37 41 16 2 2 2 0 80 4 49

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 24 27 18 11 11 7 1 56 25 1165
2020 TI-03 12 41 15 19 3 9 0 59 25 32
2020 TI-04 20 23 27 10 12 8 0 47 24 70
2020 TI-05 27 29 14 8 9 10 2 64 20 217
2020 TI-06 23 25 20 12 12 6 1 52 27 465
2020 TI-07 23 28 16 14 13 5 1 54 29 302
2020 TI-08 44 35 11 0 4 4 4 84 4 55
2019 TI 20 27 19 13 13 7 1 51 28 1084
2019 TI-03 27 22 19 14 4 12 1 57 21 66
2019 TI-04 21 34 19 14 6 7 0 58 21 69
2019 TI-05 20 28 14 13 14 11 0 54 30 177
2019 TI-06 20 28 19 12 13 8 0 51 28 424
2019 TI-07 16 28 20 15 17 4 1 46 33 251
2019 TI-08 30 25 25 10 4 2 4 59 15 56
2018 TI 19 28 21 12 12 7 1 51 26 994
2018 TI-03 15 41 14 12 4 11 3 65 19 27
2018 TI-04 18 31 26 7 9 7 1 54 18 55
2018 TI-05 18 28 20 11 15 6 1 50 29 167
2018 TI-06 17 30 21 11 14 6 1 51 27 410
2018 TI-07 19 24 23 15 11 8 0 46 28 254
2018 TI-08 32 32 12 9 6 4 6 70 17 48
2017 TI 19 29 19 11 13 8 1 53 26 1188
2017 TI-03 25 16 11 9 17 22 0 53 34 43
2017 TI-04 14 32 18 9 13 12 1 54 26 75
2017 TI-05 15 26 22 12 18 7 0 45 32 201
2017 TI-06 22 31 15 11 11 9 0 58 25 474
2017 TI-07 16 32 22 12 13 5 0 51 26 315
2017 TI-08 33 27 21 2 4 6 8 69 7 52
2014 TI 18 31 18 13 12 8 1 53 27 1055
2014 TI-03 10 28 22 13 7 20 0 47 25 40
2014 TI-04 16 32 19 13 6 13 1 56 23 90
2014 TI-05 17 32 17 17 12 5 0 51 31 209
2014 TI-06 17 27 18 15 16 6 1 47 33 369
2014 TI-07 18 34 20 9 9 10 1 58 20 279
2014 TI-08 31 35 16 7 4 3 4 71 12 52

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 27 54 6 10 3 0 0 81 13 1171
2020 TI-03 19 71 10 0 0 0 0 90 0 31
2020 TI-04 22 61 5 12 0 0 0 83 12 71
2020 TI-05 26 53 6 11 3 0 0 80 15 218
2020 TI-06 25 55 5 11 4 0 0 80 15 468
2020 TI-07 29 51 7 10 2 0 0 81 13 303
2020 TI-08 45 45 5 5 0 0 0 89 5 56

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 43 40 10 6 2 0 0 83 7 1167
2020 TI-03 32 49 6 13 0 0 0 81 13 31
2020 TI-04 46 40 8 6 0 0 0 86 6 70
2020 TI-05 40 40 11 6 2 0 0 81 8 218
2020 TI-06 46 41 8 5 1 0 0 86 6 466
2020 TI-07 40 38 12 7 3 0 0 78 10 303
2020 TI-08 52 36 11 2 0 0 0 88 2 56
2019 TI 33 38 10 11 8 0 0 71 19 1092
2019 TI-03 51 36 5 6 3 0 0 86 9 66
2019 TI-04 39 44 12 3 1 0 0 83 4 70
2019 TI-05 35 33 10 13 9 0 0 68 22 178
2019 TI-06 30 38 11 13 8 0 0 68 21 428
2019 TI-07 34 38 9 10 10 0 0 71 20 252
2019 TI-08 37 38 13 9 4 0 0 75 12 57
2017 TI 32 37 9 13 9 0 0 69 22 1191
2017 TI-03 37 34 12 13 4 0 0 71 17 42
2017 TI-04 40 42 11 7 1 0 0 81 8 75
2017 TI-05 27 36 6 15 16 0 0 63 31 204
2017 TI-06 32 34 8 16 10 0 0 66 25 476
2017 TI-07 28 42 11 10 8 0 0 70 18 314
2017 TI-08 48 37 6 4 6 0 0 85 10 52
2014 TI 33 36 8 13 10 0 0 70 22 1053
2014 TI-03 41 37 12 7 2 0 0 78 10 40
2014 TI-04 32 39 11 12 7 0 0 70 19 90
2014 TI-05 29 31 7 19 13 1 1 61 32 208
2014 TI-06 33 35 8 12 12 1 0 68 24 368
2014 TI-07 34 43 5 11 8 0 0 76 19 279
2014 TI-08 48 30 8 10 4 0 0 78 14 52

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 42 39 11 7 2 0 0 81 9 1162
2020 TI-03 49 39 10 3 0 0 0 87 3 32
2020 TI-04 44 45 4 6 1 0 0 89 7 71
2020 TI-05 40 42 10 5 2 0 0 83 8 215
2020 TI-06 42 36 11 9 2 0 0 78 11 465
2020 TI-07 40 41 11 7 1 0 0 81 8 299
2020 TI-08 51 34 13 2 0 0 0 86 2 56
2019 TI 33 40 13 10 4 0 0 72 14 1085
2019 TI-03 42 42 11 6 0 0 0 84 6 66
2019 TI-04 39 45 11 4 1 0 0 84 6 70
2019 TI-05 35 47 9 5 3 0 0 82 8 176
2019 TI-06 29 35 16 13 6 0 0 64 19 424
2019 TI-07 33 38 13 11 5 0 0 71 16 252
2019 TI-08 43 49 5 3 0 0 0 92 3 56
2017 TI 36 42 9 10 3 0 0 78 12 1191
2017 TI-03 46 37 11 4 2 0 0 83 6 43
2017 TI-04 44 40 9 5 0 1 0 85 5 75
2017 TI-05 39 43 8 6 4 0 0 82 10 204
2017 TI-06 33 41 9 13 4 0 0 74 17 474
2017 TI-07 33 44 11 10 2 0 0 77 12 315
2017 TI-08 49 44 4 2 0 0 2 94 2 52
2014 TI 36 41 10 9 5 0 0 77 13 1055
2014 TI-03 46 37 10 5 2 0 0 83 7 40
2014 TI-04 29 57 7 5 1 0 0 87 7 90
2014 TI-05 28 44 10 14 5 0 0 72 19 209
2014 TI-06 35 38 11 8 6 1 0 74 15 369
2014 TI-07 41 40 8 8 4 0 0 81 12 279
2014 TI-08 59 29 8 2 2 0 0 88 4 52

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 71 23 4 1 1 0 0 94 2 1167
2020 TI-03 68 29 3 0 0 0 0 97 0 32
2020 TI-04 71 24 1 1 0 0 1 97 1 71
2020 TI-05 69 25 3 1 1 0 0 94 2 216
2020 TI-06 74 20 4 1 0 0 0 95 1 467
2020 TI-07 66 26 4 2 2 0 0 92 4 301
2020 TI-08 75 22 2 0 0 0 2 98 0 56
2017 TI 59 28 7 3 1 0 1 88 4 1191
2017 TI-03 68 26 4 2 0 0 0 93 2 43
2017 TI-04 60 31 3 2 4 0 1 92 5 75
2017 TI-05 60 28 6 2 1 0 2 91 3 204
2017 TI-06 60 26 8 3 1 1 1 88 4 475
2017 TI-07 52 33 9 5 1 0 1 85 6 314
2017 TI-08 67 25 4 4 0 0 0 92 4 52
2014 TI 59 28 6 4 1 1 1 88 5 1052
2014 TI-03 40 35 10 10 2 2 0 77 13 40
2014 TI-04 52 36 5 4 2 0 0 88 6 90
2014 TI-05 51 27 10 8 1 1 1 81 9 208
2014 TI-06 64 25 5 3 0 1 1 91 4 368
2014 TI-07 59 30 6 2 2 0 1 90 4 278
2014 TI-08 75 17 2 2 2 0 2 94 4 52

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 25 10 4 4 10 6 78 9 1165
2020 TI-03 49 19 16 3 0 6 6 78 4 32
2020 TI-04 45 20 3 4 10 10 7 79 17 70
2020 TI-05 46 26 8 6 1 11 2 82 8 218
2020 TI-06 39 23 10 3 4 12 8 77 9 464
2020 TI-07 37 27 13 4 3 8 7 76 9 301
2020 TI-08 50 31 7 7 2 2 2 83 9 56
2019 TI 36 21 11 5 7 14 6 71 15 1090
2019 TI-03 48 13 10 6 7 12 3 72 16 66
2019 TI-04 37 19 9 7 14 13 1 65 24 69
2019 TI-05 43 19 10 4 5 13 6 76 11 178
2019 TI-06 33 21 10 5 8 18 6 71 16 427
2019 TI-07 34 22 14 5 8 10 7 68 15 252
2019 TI-08 31 33 18 7 0 7 4 72 8 57

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 12 88 1169
2020 TI-04 16 84 70
2020 TI-05 10 90 218
2020 TI-06 13 87 466
2020 TI-07 12 88 303
2019 TI 17 83 1088
2019 TI-04 11 89 70
2019 TI-05 19 81 178
2019 TI-06 18 82 425
2019 TI-07 18 82 252
2019 TI-08 14 86 56
2018 TI 18 82 997
2018 TI-04 11 89 56
2018 TI-05 20 80 165
2018 TI-06 18 82 412
2018 TI-07 19 81 254
2018 TI-08 16 84 49

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 47 53 139
2020 TI-04 55 45 11
2020 TI-05 57 43 21
2020 TI-06 48 52 63
2020 TI-07 38 62 37
2019 TI 59 41 177
2019 TI-05 52 48 33
2019 TI-06 71 29 72
2019 TI-07 48 52 45
2018 TI 55 45 182
2018 TI-05 50 50 34
2018 TI-06 53 47 75
2018 TI-07 62 38 49

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 65 35 139
2020 TI-05 67 33 21
2020 TI-06 70 30 63
2020 TI-07 70 30 37
2019 TI 60 40 177
2019 TI-05 64 36 33
2019 TI-06 61 39 72
2019 TI-07 60 40 45
2018 TI 56 44 182
2018 TI-05 63 37 34
2018 TI-06 55 45 75
2018 TI-07 52 48 49

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 4 96 139
2020 TI-04 0 100 11
2020 TI-05 0 100 21
2019 TI 5 95 177
2019 TI-05 0 100 33
2019 TI-07 12 88 45
2018 TI 5 95 182
2018 TI-05 0 100 34
2018 TI-07 12 88 49

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 0 100 139
2020 TI-04 0 100 11
2020 TI-05 0 100 21
2020 TI-06 0 100 63
2020 TI-07 0 100 37
2019 TI 0 100 177
2019 TI-05 0 100 33
2019 TI-06 0 100 72
2019 TI-07 0 100 45
2018 TI 0 100 182
2018 TI-05 0 100 34
2018 TI-06 0 100 75
2018 TI-07 0 100 49

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 7 93 139
2019 TI 7 93 177
2019 TI-06 7 93 72
2018 TI 6 94 182
2018 TI-06 7 93 75

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 14 86 139
2020 TI-06 13 87 63
2020 TI-07 19 81 37
2019 TI 14 86 177
2019 TI-05 15 85 33
2019 TI-06 11 89 72
2019 TI-07 11 89 45
2018 TI 15 85 182
2018 TI-06 20 80 75
2018 TI-07 10 90 49

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 3 97 139
2020 TI-05 0 100 21
2019 TI 3 97 177
2018 TI 6 94 182
2018 TI-06 11 89 75

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 45 55 139
2020 TI-04 54 46 11
2020 TI-05 67 33 21
2020 TI-06 40 60 63
2020 TI-07 41 59 37
2019 TI 36 64 174
2019 TI-05 33 67 33
2019 TI-06 33 67 72
2019 TI-07 36 64 44
2018 TI 37 63 182
2018 TI-05 31 69 34
2018 TI-06 36 64 75
2018 TI-07 45 55 49

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 37 63 139
2020 TI-05 43 57 21
2020 TI-06 35 65 63
2020 TI-07 38 62 37
2019 TI 44 56 174
2019 TI-05 42 58 33
2019 TI-06 50 50 72
2019 TI-07 41 59 44
2018 TI 40 60 182
2018 TI-05 40 60 34
2018 TI-06 39 61 75
2018 TI-07 46 54 49

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 52 48 139
2020 TI-05 66 34 21
2020 TI-06 49 51 63
2020 TI-07 52 48 37
2019 TI 50 50 174
2019 TI-05 53 47 33
2019 TI-06 56 44 72
2019 TI-07 40 60 44
2018 TI 47 53 182
2018 TI-05 35 65 34
2018 TI-06 51 49 75
2018 TI-07 57 43 49

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 44 56 139
2020 TI-04 55 45 11
2020 TI-05 48 52 21
2020 TI-06 44 56 63
2020 TI-07 35 65 37
2019 TI 40 60 174
2019 TI-05 39 61 33
2019 TI-06 40 60 72
2019 TI-07 41 59 44
2018 TI 35 65 182
2018 TI-05 40 60 34
2018 TI-06 31 69 75
2018 TI-07 38 62 49

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 44 56 139
2020 TI-05 53 47 21
2020 TI-06 46 54 63
2020 TI-07 38 62 37
2019 TI 33 67 174
2019 TI-05 26 74 33
2019 TI-06 39 61 72
2019 TI-07 33 67 44
2018 TI 40 60 182
2018 TI-05 31 69 34
2018 TI-06 43 57 75
2018 TI-07 45 55 49

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 59 41 139
2020 TI-04 55 45 11
2020 TI-05 62 38 21
2020 TI-06 60 40 63
2020 TI-07 49 51 37
2019 TI 56 44 174
2019 TI-05 60 40 33
2019 TI-06 60 40 72
2019 TI-07 44 56 44
2018 TI 55 45 182
2018 TI-05 59 41 34
2018 TI-06 52 48 75
2018 TI-07 49 51 49

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 40 60 139
2020 TI-04 45 55 11
2020 TI-05 43 57 21
2020 TI-06 41 59 63
2020 TI-07 38 62 37
2019 TI 36 64 174
2019 TI-05 24 76 33
2019 TI-06 47 53 72
2019 TI-07 32 68 44
2018 TI 31 69 182
2018 TI-05 29 71 34
2018 TI-06 31 69 75
2018 TI-07 31 69 49

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 0 100 182
2018 TI-05 0 100 34
2018 TI-06 0 100 75
2018 TI-07 0 100 49

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 4 96 139
2020 TI-04 0 100 11
2019 TI 6 94 174
2019 TI-06 10 90 72
2018 TI 8 92 182
2018 TI-06 9 91 75

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 9 91 139
2020 TI-04 0 100 11
2020 TI-06 11 89 63
2019 TI 12 88 174
2019 TI-05 19 81 33
2019 TI-06 8 92 72
2019 TI-07 12 88 44
2018 TI 11 89 182
2018 TI-06 13 87 75

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 52 48 139
2020 TI-05 58 42 21
2020 TI-06 57 43 63
2020 TI-07 46 54 37
2019 TI 53 47 174
2019 TI-05 48 52 33
2019 TI-06 51 49 72
2019 TI-07 58 42 44
2018 TI 53 47 182
2018 TI-05 52 48 34
2018 TI-06 60 40 75
2018 TI-07 47 53 49

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 19 81 139
2020 TI-04 45 55 11
2020 TI-05 34 66 21
2020 TI-06 13 87 63
2020 TI-07 14 86 37
2019 TI 18 82 174
2019 TI-05 15 85 33
2019 TI-06 17 83 72
2019 TI-07 21 79 44
2018 TI 24 76 182
2018 TI-05 24 76 34
2018 TI-06 14 86 75
2018 TI-07 35 65 49

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 16 84 139
2020 TI-06 21 79 63
2020 TI-07 16 84 37
2019 TI 13 87 174
2019 TI-05 19 81 33
2019 TI-06 11 89 72
2019 TI-07 14 86 44
2018 TI 19 81 182
2018 TI-05 20 80 34
2018 TI-06 13 87 75
2018 TI-07 28 72 49

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 54 46 139
2020 TI-05 49 51 21
2020 TI-06 56 44 63
2020 TI-07 43 57 37
2019 TI 52 48 173
2019 TI-05 46 54 33
2019 TI-06 52 48 72
2019 TI-07 54 46 44
2018 TI 58 42 182
2018 TI-05 50 50 34
2018 TI-06 58 42 75
2018 TI-07 61 39 49

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 25 75 139
2020 TI-05 24 76 21
2020 TI-06 32 68 63
2020 TI-07 16 84 37
2019 TI 34 66 173
2019 TI-05 42 58 33
2019 TI-06 32 68 72
2019 TI-07 23 77 44
2018 TI 29 71 182
2018 TI-05 33 67 34
2018 TI-06 24 76 75
2018 TI-07 34 66 49

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 11 89 139
2020 TI-06 17 83 63
2019 TI 11 89 173
2019 TI-06 10 90 72
2019 TI-07 16 84 44
2018 TI 7 93 182
2018 TI-07 10 90 49

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 29 71 139
2020 TI-05 53 47 21
2020 TI-06 33 67 63
2020 TI-07 16 84 37
2019 TI 29 71 173
2019 TI-05 35 65 33
2019 TI-06 21 79 72
2019 TI-07 44 56 44
2018 TI 23 77 182
2018 TI-05 26 74 34
2018 TI-06 27 73 75
2018 TI-07 17 83 49

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 10 90 139
2020 TI-06 11 89 63
2019 TI 11 89 173
2019 TI-06 8 92 72
2019 TI-07 14 86 44
2018 TI 8 92 182
2018 TI-06 7 93 75
2018 TI-07 10 90 49

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 13 87 139
2020 TI-04 0 100 11
2020 TI-05 24 76 21
2020 TI-06 16 84 63
2019 TI 17 83 173
2019 TI-05 21 79 33
2019 TI-06 12 88 72
2019 TI-07 26 74 44
2018 TI 12 88 182
2018 TI-05 15 85 34
2018 TI-06 12 88 75
2018 TI-07 9 91 49

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 11 89 139
2020 TI-06 11 89 63
2020 TI-07 14 86 37
2019 TI 13 87 173
2019 TI-05 16 84 33
2019 TI-06 11 89 72
2019 TI-07 11 89 44
2018 TI 14 86 182
2018 TI-06 15 85 75
2018 TI-07 16 84 49

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 11 89 139
2020 TI-06 16 84 63
2019 TI 16 84 173
2019 TI-05 17 83 33
2019 TI-06 13 87 72
2019 TI-07 21 79 44
2018 TI 15 85 182
2018 TI-05 17 83 34
2018 TI-06 15 85 75
2018 TI-07 10 90 49

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 31 69 139
2020 TI-05 24 76 21
2020 TI-06 25 75 63
2020 TI-07 46 54 37
2019 TI 19 81 173
2019 TI-06 21 79 72
2019 TI-07 20 80 44
2018 TI 24 76 182
2018 TI-05 27 73 34
2018 TI-06 23 77 75
2018 TI-07 27 73 49

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 7 93 121
2020 TI-05 0 100 16
2020 TI-06 9 91 53
2019 TI 10 90 144
2019 TI-06 11 89 63
2019 TI-07 0 100 33
2018 TI 7 93 159

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 13 87 121
2020 TI-06 13 87 53
2019 TI 14 86 144
2019 TI-06 14 86 63
2018 TI 15 85 159
2018 TI-05 21 79 29
2018 TI-06 14 86 66

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 6 94 121
2020 TI-05 0 100 16
2019 TI 11 89 144
2019 TI-06 8 92 63
2018 TI 7 93 159
2018 TI-05 21 79 29

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 5 95 121
2020 TI-04 0 100 11
2019 TI 11 89 144
2018 TI 6 94 159

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 5 95 121
2019 TI 9 91 144
2019 TI-06 11 89 63
2018 TI 9 91 159
2018 TI-06 11 89 66

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 5 95 121
2020 TI-04 0 100 11
2019 TI 6 94 144
2018 TI 6 94 159
2018 TI-07 11 89 43

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 7 93 121
2020 TI-04 0 100 11
2018 TI 4 96 159
2018 TI-05 0 100 29

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 7 93 121
2020 TI-04 0 100 11
2019 TI 11 89 144
2019 TI-06 9 91 63
2019 TI-07 14 86 33
2018 TI 7 93 159

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 13 87 121
2020 TI-04 0 100 11
2020 TI-06 9 91 53
2019 TI 8 92 144
2018 TI 7 93 159
2018 TI-06 8 92 66

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 30 70 121
2020 TI-05 37 63 16
2020 TI-06 28 72 53
2019 TI 30 70 144
2019 TI-05 27 73 26
2019 TI-06 33 67 63
2019 TI-07 28 72 33
2018 TI 34 66 159
2018 TI-05 38 62 29
2018 TI-06 36 64 66
2018 TI-07 29 71 43

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 9 91 121
2020 TI-06 11 89 53
2019 TI 7 93 144
2019 TI-06 11 89 63
2018 TI 11 89 159
2018 TI-06 11 89 66

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 46 54 121
2020 TI-05 56 44 16
2020 TI-06 47 53 53
2019 TI 45 55 144
2019 TI-05 30 70 26
2019 TI-06 43 57 63
2019 TI-07 58 42 33
2018 TI 43 57 159
2018 TI-05 54 46 29
2018 TI-06 47 53 66
2018 TI-07 32 68 43

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 59 41 121
2020 TI-06 51 49 53
2019 TI 58 42 144
2019 TI-05 58 42 26
2019 TI-06 62 38 63
2019 TI-07 49 51 33
2018 TI 60 40 159
2018 TI-05 62 38 29
2018 TI-06 58 42 66
2018 TI-07 64 36 43

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 8 92 121
2020 TI-04 0 100 11
2020 TI-06 11 89 53
2019 TI 6 94 144
2018 TI 7 93 159
2018 TI-06 8 92 66

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 15 85 121
2020 TI-06 13 87 53
2019 TI 14 86 144
2019 TI-06 11 89 63
2019 TI-07 22 78 33
2018 TI 15 85 159
2018 TI-06 15 85 66
2018 TI-07 19 81 43

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 17 18 19 8 7 25 7 50 21 1165
2020 TI-03 28 9 22 3 3 28 6 57 10 32
2020 TI-04 21 18 18 12 0 25 5 57 17 71
2020 TI-05 16 17 12 5 7 34 10 58 21 217
2020 TI-06 15 15 23 9 7 25 5 43 24 466
2020 TI-07 17 20 21 9 9 18 6 49 23 299
2020 TI-08 32 34 9 2 0 20 4 86 2 56
2019 TI 14 17 22 7 11 23 6 44 26 1090
2019 TI-03 24 16 22 4 0 25 9 60 6 66
2019 TI-04 13 29 20 7 5 19 8 58 16 70
2019 TI-05 16 11 25 6 10 24 6 40 24 178
2019 TI-06 11 15 23 7 12 25 7 39 29 428
2019 TI-07 14 20 18 10 15 19 6 45 32 251
2019 TI-08 20 32 20 4 7 16 2 63 13 56
2018 TI 14 19 24 8 10 20 4 44 24 996
2018 TI-03 11 15 22 4 4 31 13 47 14 28
2018 TI-04 15 19 33 2 2 24 6 48 5 55
2018 TI-05 14 15 21 11 13 23 3 39 32 166
2018 TI-06 12 18 24 8 12 21 4 41 26 413
2018 TI-07 17 21 25 7 9 16 5 48 20 252
2018 TI-08 15 33 19 10 3 16 4 60 16 49
2017 TI 15 19 22 7 9 22 5 47 23 1189
2017 TI-03 22 9 13 7 11 36 2 50 29 43
2017 TI-04 12 19 22 8 6 22 10 46 21 75
2017 TI-05 12 17 22 7 10 27 5 42 26 204
2017 TI-06 15 19 20 8 10 23 5 47 25 473
2017 TI-07 14 22 24 7 11 17 6 47 22 315
2017 TI-08 28 27 27 4 2 9 4 63 7 52
2014 TI 14 17 19 9 10 26 5 46 27 1055
2014 TI-03 12 25 12 5 7 30 8 60 20 40
2014 TI-04 11 16 16 11 4 32 9 46 26 90
2014 TI-05 13 14 23 11 10 26 3 38 30 209
2014 TI-06 11 15 19 8 15 26 5 39 33 369
2014 TI-07 16 21 17 8 7 25 6 54 22 279
2014 TI-08 39 23 11 10 4 12 2 71 16 52

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 33 30 17 8 5 7 1 68 13 1162
2020 TI-03 40 38 9 7 3 3 0 80 10 32
2020 TI-04 39 29 20 3 3 6 0 72 6 69
2020 TI-05 35 30 12 6 5 12 0 74 12 215
2020 TI-06 31 31 17 9 6 5 1 66 16 467
2020 TI-07 30 28 22 10 4 6 0 61 15 301
2020 TI-08 52 37 5 2 0 3 0 93 2 56
2019 TI 29 30 19 7 8 6 1 63 17 1088
2019 TI-03 43 34 14 0 0 8 0 85 0 66
2019 TI-04 29 34 14 10 3 7 3 70 14 70
2019 TI-05 33 25 18 9 8 7 0 63 18 178
2019 TI-06 26 31 18 7 9 7 1 62 18 425
2019 TI-07 25 30 20 9 12 4 0 57 22 251
2019 TI-08 39 35 14 3 5 4 0 76 9 57
2018 TI 25 33 20 8 7 6 1 62 16 993
2018 TI-03 32 39 19 4 0 7 0 76 4 28
2018 TI-04 27 30 28 4 2 7 2 63 6 54
2018 TI-05 22 33 18 8 10 7 1 60 20 165
2018 TI-06 25 33 20 7 8 6 1 62 16 413
2018 TI-07 24 33 21 11 6 4 1 60 18 252
2018 TI-08 29 42 19 3 2 4 0 75 6 49
2017 TI 25 32 21 7 7 7 1 62 15 1191
2017 TI-03 33 22 12 2 10 22 0 70 15 43
2017 TI-04 22 29 23 10 1 13 3 60 13 75
2017 TI-05 21 31 23 9 8 7 1 57 18 203
2017 TI-06 28 32 20 6 6 6 1 65 14 476
2017 TI-07 20 35 20 9 8 6 0 59 19 315
2017 TI-08 37 35 19 2 4 3 0 74 6 52
2014 TI 23 29 20 8 7 11 1 59 18 1054
2014 TI-03 28 40 8 7 2 15 0 79 12 40
2014 TI-04 29 27 21 7 2 13 1 65 10 90
2014 TI-05 19 23 27 10 9 12 1 48 22 209
2014 TI-06 19 28 20 10 11 10 2 53 24 369
2014 TI-07 25 33 21 7 5 10 0 64 13 278
2014 TI-08 49 30 10 4 0 6 2 85 4 52

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 8 92 1165
2020 TI-03 0 100 32
2020 TI-04 12 88 70
2020 TI-05 6 94 216
2020 TI-06 10 90 466
2020 TI-07 9 91 302
2019 TI 11 89 1087
2019 TI-04 7 93 69
2019 TI-05 14 86 175
2019 TI-06 12 88 428
2019 TI-07 11 89 251
2018 TI 9 91 995
2018 TI-04 9 91 56
2018 TI-05 10 90 167
2018 TI-06 9 91 411
2018 TI-07 9 91 253

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 35 65 98
2020 TI-05 59 41 14
2020 TI-06 28 72 47
2020 TI-07 31 69 26
2019 TI 35 65 114
2019 TI-05 25 75 23
2019 TI-06 42 58 50
2019 TI-07 35 65 25
2018 TI 34 66 94
2018 TI-05 40 60 17
2018 TI-06 37 63 38
2018 TI-07 29 71 24

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 75 25 98
2020 TI-06 81 19 47
2020 TI-07 73 27 26
2019 TI 79 21 114
2019 TI-06 78 22 50
2019 TI-07 75 25 25
2018 TI 70 30 94
2018 TI-06 63 37 38
2018 TI-07 68 32 24

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 0 100 98
2020 TI-05 0 100 14
2020 TI-06 0 100 47
2020 TI-07 0 100 26
2019 TI 0 100 114
2019 TI-05 0 100 23
2019 TI-06 0 100 50
2019 TI-07 0 100 25
2018 TI 0 100 94
2018 TI-05 0 100 17
2018 TI-06 0 100 38
2018 TI-07 0 100 24

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 7 93 98
2019 TI 12 88 114
2019 TI-05 22 78 23
2019 TI-06 10 90 50
2018 TI 6 94 94
2018 TI-05 0 100 17

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 11 89 98
2019 TI 12 88 114
2019 TI-06 14 86 50
2018 TI 9 91 94

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 12 88 98
2020 TI-05 0 100 14
2020 TI-06 13 87 47
2019 TI 10 90 114
2018 TI 12 88 94
2018 TI-07 20 80 24

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 22 78 98
2020 TI-05 52 48 14
2020 TI-06 17 83 47
2019 TI 21 79 113
2019 TI-05 36 64 23
2019 TI-06 9 91 50
2019 TI-07 26 74 24
2018 TI 11 89 94
2018 TI-06 0 100 38

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 24 76 98
2020 TI-05 36 64 14
2020 TI-06 19 81 47
2020 TI-07 31 69 26
2019 TI 20 80 113
2019 TI-06 11 89 50
2019 TI-07 38 62 24
2018 TI 14 86 94
2018 TI-07 27 73 24

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 12 88 98
2019 TI 12 88 113
2019 TI-07 26 74 24
2018 TI 5 95 94
2018 TI-06 0 100 38

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 TI 6 94 113
2019 TI-06 0 100 50

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 24 76 98
2020 TI-05 43 57 14
2020 TI-06 23 77 47
2020 TI-07 20 80 26
2019 TI 29 71 113
2019 TI-05 34 66 23
2019 TI-06 30 70 50
2018 TI 24 76 94
2018 TI-06 32 68 38
2018 TI-07 22 78 24

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 37 63 98
2020 TI-06 45 55 47
2020 TI-07 35 65 26
2019 TI 32 68 113
2019 TI-06 48 52 50
2019 TI-07 21 79 24
2018 TI 38 62 94
2018 TI-06 55 45 38
2018 TI-07 25 75 24

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 5 95 98
2020 TI-05 0 100 14
2020 TI-07 0 100 26

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 0 100 94
2018 TI-05 0 100 17
2018 TI-06 0 100 38
2018 TI-07 0 100 24

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 6 94 98
2020 TI-05 0 100 14
2019 TI 6 94 113

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 14 86 98
2020 TI-06 13 87 47
2019 TI 10 90 113
2019 TI-05 21 79 23
2018 TI 11 89 94

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 0 100 98
2020 TI-05 0 100 14
2020 TI-06 0 100 47
2020 TI-07 0 100 26
2018 TI 0 100 94
2018 TI-05 0 100 17
2018 TI-06 0 100 38
2018 TI-07 0 100 24

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 9 91 98
2019 TI 8 92 113
2019 TI-05 27 73 23
2019 TI-07 0 100 24
2018 TI 14 86 94
2018 TI-05 36 64 17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 0 100 98
2020 TI-05 0 100 14
2020 TI-06 0 100 47
2020 TI-07 0 100 26
2019 TI 0 100 113
2019 TI-05 0 100 23
2019 TI-06 0 100 50
2019 TI-07 0 100 24
2018 TI 0 100 94
2018 TI-05 0 100 17
2018 TI-06 0 100 38
2018 TI-07 0 100 24

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 25 75 98
2020 TI-06 19 81 47
2020 TI-07 30 70 26
2019 TI 25 75 113
2019 TI-06 30 70 50
2019 TI-07 25 75 24
2018 TI 28 72 94
2018 TI-05 29 71 17
2018 TI-06 24 76 38
2018 TI-07 32 68 24

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 37 63 98
2020 TI-05 43 57 14
2020 TI-06 36 64 47
2020 TI-07 43 57 26
2019 TI 27 73 111
2019 TI-05 22 78 23
2019 TI-06 40 60 48
2018 TI 33 67 94
2018 TI-05 36 64 17
2018 TI-06 32 68 38
2018 TI-07 31 69 24

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 17 83 98
2020 TI-06 17 83 47
2019 TI 17 83 111
2019 TI-05 30 70 23
2019 TI-06 17 83 48
2018 TI 18 82 94
2018 TI-05 41 59 17

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 9 91 98
2020 TI-05 0 100 14
2020 TI-06 15 85 47
2019 TI 7 93 111
2019 TI-05 0 100 23
2019 TI-06 14 86 48
2018 TI 7 93 94

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 23 77 98
2020 TI-06 26 74 47
2020 TI-07 23 77 26
2019 TI 19 81 111
2019 TI-05 26 74 23
2019 TI-06 21 79 48
2019 TI-07 21 79 24
2018 TI 26 74 94
2018 TI-05 37 63 17
2018 TI-06 32 68 38

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 7 93 94

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 16 84 98
2020 TI-06 21 79 47
2019 TI 14 86 111
2019 TI-05 26 74 23
2019 TI-06 10 90 48
2018 TI 15 85 94
2018 TI-06 21 79 38

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 7 93 98
2019 TI 4 96 111
2019 TI-07 0 100 24

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 9 91 98
2019 TI 9 91 111
2019 TI-06 10 90 48
2018 TI 12 88 94
2018 TI-06 13 87 38

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 45 55 98
2020 TI-05 43 57 14
2020 TI-06 45 55 47
2020 TI-07 42 58 26
2019 TI 47 53 111
2019 TI-05 49 51 23
2019 TI-06 40 60 48
2019 TI-07 49 51 24
2018 TI 43 57 94
2018 TI-05 35 65 17
2018 TI-06 34 66 38
2018 TI-07 52 48 24

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 TI 0 100 86
2019 TI-05 0 100 16
2019 TI-06 0 100 40

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 8 92 82
2019 TI 15 85 86
2018 TI 11 89 80

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 14 86 82
2019 TI 14 86 86
2019 TI-06 12 88 40
2018 TI 17 83 80
2018 TI-07 24 76 22

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 14 86 82
2019 TI 8 92 86
2018 TI 15 85 80

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 23 77 82
2020 TI-06 19 81 37
2019 TI 29 71 86
2019 TI-06 35 65 40
2018 TI 32 68 80
2018 TI-05 35 65 14
2018 TI-06 36 64 30
2018 TI-07 29 71 22

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 10 90 82
2019 TI 6 94 86
2019 TI-05 0 100 16
2018 TI 10 90 80

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 44 56 82
2020 TI-06 38 62 37
2019 TI 41 59 86
2019 TI-05 44 56 16
2019 TI-06 38 62 40
2018 TI 48 52 80
2018 TI-06 50 50 30
2018 TI-07 48 52 22

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 0 100 82
2020 TI-06 0 100 37
2019 TI 0 100 86
2019 TI-05 0 100 16
2019 TI-06 0 100 40

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 65 35 82
2020 TI-06 70 30 37
2019 TI 71 29 86
2019 TI-06 60 40 40
2018 TI 59 41 80
2018 TI-05 56 44 14
2018 TI-06 57 43 30
2018 TI-07 67 33 22

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 6 94 80
2018 TI-06 0 100 30

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 13 87 82
2019 TI 13 87 86
2019 TI-06 13 87 40
2018 TI 22 78 80
2018 TI-06 23 77 30

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 18 18 21 4 5 29 5 55 14 1169
2020 TI-03 28 12 19 0 3 31 7 64 5 32
2020 TI-04 20 20 24 4 1 27 4 57 8 71
2020 TI-05 15 16 15 3 4 38 9 59 12 218
2020 TI-06 16 17 22 5 6 29 5 50 16 468
2020 TI-07 20 18 24 5 6 22 5 52 15 300
2020 TI-08 34 28 9 0 4 25 0 83 5 56
2019 TI 15 15 24 5 7 28 6 46 18 1088
2019 TI-03 26 22 18 0 0 27 7 73 0 65
2019 TI-04 18 22 18 6 3 25 8 59 13 70
2019 TI-05 16 10 27 3 6 31 7 41 15 177
2019 TI-06 11 13 24 6 8 31 7 39 23 427
2019 TI-07 16 17 25 6 8 23 4 47 19 251
2019 TI-08 20 29 23 2 2 19 5 65 5 57
2018 TI 16 16 29 4 5 25 4 46 13 995
2018 TI-03 11 15 18 4 0 38 13 54 8 28
2018 TI-04 17 21 34 0 0 25 4 52 0 56
2018 TI-05 18 11 28 2 7 31 2 44 14 166
2018 TI-06 14 15 32 4 6 25 4 42 13 412
2018 TI-07 17 20 27 5 6 21 3 49 15 252
2018 TI-08 17 27 26 2 2 22 4 60 6 49
2017 TI 15 19 23 4 5 27 7 51 13 1192
2017 TI-03 20 15 13 5 7 38 2 59 19 43
2017 TI-04 13 22 26 5 7 22 5 48 17 75
2017 TI-05 11 16 22 7 4 32 8 45 18 204
2017 TI-06 15 17 24 4 5 29 7 50 13 475
2017 TI-07 15 23 24 3 5 25 6 54 11 315
2017 TI-08 35 19 23 4 6 9 4 63 11 52
2014 TI 13 16 24 3 6 31 7 47 14 1054
2014 TI-03 15 15 20 2 5 32 10 52 13 40
2014 TI-04 11 20 24 4 3 32 5 50 12 90
2014 TI-05 11 12 29 6 3 32 7 38 14 209
2014 TI-06 11 14 25 2 11 31 7 40 20 368
2014 TI-07 13 19 22 2 3 34 8 55 8 279
2014 TI-08 37 25 13 2 4 17 2 76 7 52

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 34 31 18 4 4 8 1 71 10 1169
2020 TI-03 34 41 16 3 3 3 0 77 7 32
2020 TI-04 36 34 14 6 3 7 0 76 9 70
2020 TI-05 35 33 13 4 3 13 0 78 8 218
2020 TI-06 33 30 20 4 5 6 1 68 10 466
2020 TI-07 32 27 22 6 5 7 0 64 12 303
2020 TI-08 54 29 13 2 0 3 0 85 2 56
2019 TI 31 28 20 6 6 8 1 65 13 1090
2019 TI-03 42 35 9 2 0 12 0 87 2 66
2019 TI-04 35 27 20 4 3 8 3 69 8 70
2019 TI-05 33 26 19 4 6 10 1 67 12 178
2019 TI-06 29 27 20 6 7 9 1 63 15 427
2019 TI-07 26 29 22 8 9 7 0 59 17 251
2019 TI-08 42 38 11 2 2 5 0 85 4 57
2018 TI 26 31 24 5 5 8 1 63 11 993
2018 TI-03 25 39 14 4 0 18 0 78 5 28
2018 TI-04 26 33 27 2 0 9 2 67 2 55
2018 TI-05 27 29 22 4 7 10 1 63 12 165
2018 TI-06 26 30 25 5 5 7 1 61 11 412
2018 TI-07 22 35 21 9 5 9 0 62 15 252
2018 TI-08 33 37 22 2 2 4 0 73 4 49
2017 TI 27 31 20 4 4 11 2 67 10 1190
2017 TI-03 31 21 12 5 7 24 0 69 15 43
2017 TI-04 18 33 26 4 4 13 1 61 9 75
2017 TI-05 23 30 22 6 5 12 2 62 13 203
2017 TI-06 32 30 18 4 4 10 3 70 9 474
2017 TI-07 22 35 22 4 4 13 1 65 9 315
2017 TI-08 45 31 11 4 6 3 0 78 10 52
2014 TI 24 28 23 3 5 14 2 63 10 1054
2014 TI-03 25 38 20 2 0 15 0 74 3 40
2014 TI-04 21 32 23 3 3 17 1 64 8 90
2014 TI-05 20 26 29 5 3 16 1 55 10 209
2014 TI-06 24 24 22 3 10 15 2 58 16 369
2014 TI-07 24 33 23 2 2 14 2 68 5 278
2014 TI-08 45 30 12 4 2 6 2 81 6 52

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 8 92 1167
2020 TI-03 16 84 32
2020 TI-04 4 96 71
2020 TI-05 7 93 216
2020 TI-06 8 92 468
2020 TI-07 9 91 300
2020 TI-08 5 95 56

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 13 87 1171
2020 TI-03 16 84 32
2020 TI-04 13 87 71
2020 TI-05 14 86 217
2020 TI-06 13 87 468
2020 TI-07 12 88 303
2020 TI-08 9 91 56
2019 TI 16 84 1091
2019 TI-03 19 81 66
2019 TI-04 16 84 70
2019 TI-05 15 85 178
2019 TI-06 17 83 427
2019 TI-07 19 81 252
2019 TI-08 5 95 57
2017 TI 17 83 1186
2017 TI-03 24 76 43
2017 TI-04 17 83 75
2017 TI-05 24 76 203
2017 TI-06 18 82 472
2017 TI-07 13 87 313
2014 TI 14 86 1052
2014 TI-04 17 83 90
2014 TI-05 16 84 208
2014 TI-06 16 84 367
2014 TI-07 10 90 279

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 50 50 151
2020 TI-05 61 39 31
2020 TI-06 44 56 63
2020 TI-07 43 57 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 76 24 150
2020 TI-05 74 26 31
2020 TI-06 75 25 63
2020 TI-07 80 20 35
2019 TI 70 30 176
2019 TI-03 70 30 12
2019 TI-04 75 25 11
2019 TI-05 84 16 27
2019 TI-06 73 27 73
2019 TI-07 55 45 45
2017 TI 70 30 197
2017 TI-04 85 15 13
2017 TI-05 71 29 49
2017 TI-06 64 36 83
2017 TI-07 74 26 39
2014 TI 63 37 147
2014 TI-04 62 38 15
2014 TI-05 50 50 34
2014 TI-06 66 34 59
2014 TI-07 73 27 29

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 47 37 8 6 2 0 0 84 8 114
2020 TI-05 34 44 13 9 0 0 0 78 9 23
2020 TI-06 49 34 8 6 2 0 0 83 8 47
2020 TI-07 53 32 4 7 4 0 0 85 11 28
2019 TI 39 31 13 10 4 1 0 72 15 120
2019 TI-05 39 37 10 14 0 0 0 76 14 21
2019 TI-06 40 30 13 9 8 0 0 70 17 53
2019 TI-07 37 21 16 16 4 4 0 61 22 24
2017 TI 38 41 8 10 3 1 0 79 13 136
2017 TI-04 9 64 9 18 0 0 0 73 18 11
2017 TI-05 40 29 8 14 8 0 0 70 22 35
2017 TI-06 48 34 8 9 0 2 0 83 10 53
2017 TI-07 42 40 11 7 0 0 0 83 7 29
2014 TI 36 38 11 8 6 1 1 75 14 91
2014 TI-05 18 47 12 12 12 0 0 65 24 17
2014 TI-06 36 33 13 8 5 3 3 73 13 39
2014 TI-07 43 52 0 5 0 0 0 95 5 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 42 34 11 5 3 2 3 80 8 1168
2020 TI-03 24 37 26 0 10 3 0 64 10 32
2020 TI-04 40 35 14 6 1 1 2 78 7 70
2020 TI-05 42 35 11 4 1 4 3 82 6 218
2020 TI-06 46 31 9 6 3 1 3 80 10 467
2020 TI-07 39 34 13 4 3 3 4 79 7 301
2020 TI-08 52 39 0 4 0 0 5 96 4 56
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 36 35 15 8 4 2 0 72 12 1165
2020 TI-03 32 29 13 10 13 3 0 63 23 31
2020 TI-04 35 38 18 4 1 3 0 75 6 71
2020 TI-05 36 33 14 9 5 3 0 71 14 217
2020 TI-06 39 33 15 7 4 1 0 74 11 465
2020 TI-07 30 38 19 8 4 1 0 68 12 301
2020 TI-08 50 39 7 0 4 0 0 89 4 56

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 33 43 12 10 2 0 0 76 12 1171
2020 TI-03 15 56 12 13 3 0 0 72 16 32
2020 TI-04 37 40 13 11 0 0 0 76 11 71
2020 TI-05 33 48 7 8 3 0 0 82 11 218
2020 TI-06 33 41 14 10 2 0 0 74 12 468
2020 TI-07 32 41 12 11 3 0 0 74 14 302
2020 TI-08 41 43 11 5 0 0 0 84 5 56

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 34 40 13 8 4 1 0 75 12 1164
2020 TI-03 15 63 6 6 10 0 0 78 16 32
2020 TI-04 34 42 17 4 1 1 0 77 6 71
2020 TI-05 34 41 9 10 5 0 0 76 15 216
2020 TI-06 34 41 14 7 4 1 0 75 10 465
2020 TI-07 36 37 11 11 3 0 0 74 15 301
2020 TI-08 49 34 15 2 0 0 0 84 2 55

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 34 39 16 8 2 1 0 74 10 1160
2020 TI-03 16 57 14 10 3 0 0 73 13 30
2020 TI-04 37 38 20 3 1 1 0 76 4 71
2020 TI-05 35 41 11 8 3 1 0 77 11 215
2020 TI-06 34 39 16 9 3 0 0 72 12 464
2020 TI-07 34 37 19 7 2 1 0 72 9 300
2020 TI-08 46 36 11 7 0 0 0 82 7 56

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 37 14 4 3 1 0 79 7 1165
2020 TI-03 22 47 19 9 3 0 0 69 13 32
2020 TI-04 37 41 16 4 1 1 0 78 6 71
2020 TI-05 45 35 11 3 4 1 1 82 7 216
2020 TI-06 41 35 16 4 3 1 0 77 7 466
2020 TI-07 39 39 14 4 3 0 0 79 7 300
2020 TI-08 59 34 5 2 0 0 0 93 2 56

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 57 21 7 1 1 8 6 90 2 1165
2020 TI-03 61 23 3 3 0 3 6 93 4 32
2020 TI-04 58 20 10 0 0 6 6 88 0 70
2020 TI-05 60 22 5 1 1 7 4 92 3 217
2020 TI-06 55 20 7 1 0 11 7 90 1 466
2020 TI-07 55 22 9 1 1 7 6 88 2 301
2020 TI-08 71 18 7 0 0 4 0 93 0 56

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 50 36 8 4 1 1 0 87 5 1160
2020 TI-03 38 33 7 13 6 3 0 73 20 31
2020 TI-04 48 35 7 4 0 6 0 88 5 71
2020 TI-05 47 36 9 5 2 1 0 85 7 216
2020 TI-06 53 34 9 3 1 1 0 87 4 461
2020 TI-07 47 40 8 3 0 1 1 88 3 301
2020 TI-08 64 34 2 0 0 0 0 98 0 56

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 46 31 10 6 6 1 0 78 13 1158
2020 TI-03 13 49 30 6 3 0 0 61 9 31
2020 TI-04 45 32 10 7 6 0 0 77 13 71
2020 TI-05 45 32 10 7 5 1 0 78 12 212
2020 TI-06 50 27 8 7 8 1 0 78 15 465
2020 TI-07 45 31 10 6 6 1 1 78 12 300
2020 TI-08 58 31 7 4 0 0 0 89 4 55

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 45 33 11 6 4 1 0 79 10 1166
2020 TI-03 38 39 10 6 6 0 0 77 12 31
2020 TI-04 40 45 12 1 1 0 0 86 3 71
2020 TI-05 43 36 8 7 4 2 0 80 11 216
2020 TI-06 49 31 10 6 4 0 0 80 10 467
2020 TI-07 40 32 13 8 4 1 1 74 13 301
2020 TI-08 61 34 4 2 0 0 0 95 2 56

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 95 5 156
2020 TI-07 98 2 93
2020 TI-08 100 0 51

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 21 42 16 13 5 1 0 64 19 148
2020 TI-07 13 46 17 15 7 2 0 60 23 90
2020 TI-08 37 33 16 12 2 0 0 71 14 51

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 40 13 4 1 1 0 81 6 1167
2020 TI-03 25 34 25 6 7 3 0 61 13 32
2020 TI-04 42 41 11 6 0 0 0 83 6 71
2020 TI-05 42 39 12 3 2 1 0 82 5 218
2020 TI-06 43 38 12 5 1 1 0 82 6 466
2020 TI-07 36 45 14 3 2 1 0 81 5 301
2020 TI-08 54 36 11 0 0 0 0 89 0 56
2019 TI 26 40 17 9 5 3 0 69 14 1085
2019 TI-03 37 38 18 6 1 0 0 75 7 66
2019 TI-04 27 42 15 7 3 7 0 74 10 70
2019 TI-05 27 45 12 11 3 1 0 73 14 176
2019 TI-06 23 40 20 9 5 3 0 66 14 426
2019 TI-07 26 40 14 9 8 3 0 68 17 250
2019 TI-08 36 39 16 4 2 4 0 77 5 56
2018 TI 22 40 22 9 5 2 0 64 14 994
2018 TI-03 24 32 29 7 0 7 0 61 8 28
2018 TI-04 16 43 24 9 5 4 0 61 15 56
2018 TI-05 23 38 22 7 9 1 0 62 16 166
2018 TI-06 22 39 23 10 5 1 0 61 15 413
2018 TI-07 20 47 17 9 4 3 0 69 13 250
2018 TI-08 35 37 23 2 0 2 0 74 2 48
2017 TI 17 36 23 10 8 7 0 56 19 1188
2017 TI-03 14 25 21 10 11 18 0 48 26 43
2017 TI-04 12 36 25 8 9 8 1 53 19 75
2017 TI-05 21 41 15 9 8 6 0 65 18 201
2017 TI-06 18 32 25 11 8 6 0 53 21 476
2017 TI-07 13 41 23 9 8 6 0 58 17 313
2017 TI-08 35 25 25 10 4 2 0 61 14 52

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 36 28 12 12 10 2 0 65 22 1164
2020 TI-03 15 34 22 25 3 0 0 49 28 32
2020 TI-04 27 35 7 20 10 1 0 63 30 71
2020 TI-05 36 27 12 13 8 3 0 65 22 217
2020 TI-06 39 26 12 9 11 1 0 67 21 466
2020 TI-07 34 28 13 11 13 1 0 63 24 298
2020 TI-08 43 41 9 5 2 0 0 84 7 56

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 45 28 13 5 4 4 0 76 10 1165
2020 TI-03 31 31 22 6 3 6 0 66 10 32
2020 TI-04 40 38 9 11 1 1 0 78 13 71
2020 TI-05 47 28 12 5 4 4 0 79 9 217
2020 TI-06 49 26 12 5 4 4 0 78 9 467
2020 TI-07 40 28 17 6 4 5 1 71 11 299
2020 TI-08 57 31 9 2 0 2 0 89 2 55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 34 33 16 10 6 1 0 68 16 1169
2020 TI-03 21 41 12 10 7 6 3 69 18 32
2020 TI-04 38 35 14 10 3 0 0 73 13 71
2020 TI-05 34 36 11 9 6 3 0 72 16 218
2020 TI-06 35 34 14 10 5 1 0 70 16 467
2020 TI-07 30 29 23 9 7 2 0 60 16 301
2020 TI-08 52 30 12 3 2 0 0 82 5 56
2019 TI 22 33 19 14 10 2 0 56 24 1089
2019 TI-03 28 38 25 8 1 0 0 66 9 66
2019 TI-04 23 38 21 11 4 3 0 63 16 70
2019 TI-05 25 31 17 16 10 2 0 57 26 178
2019 TI-06 20 33 20 14 11 2 0 54 25 426
2019 TI-07 20 33 19 12 14 2 0 54 27 251
2019 TI-08 27 37 19 12 5 0 0 64 17 57
2018 TI 19 36 20 14 10 2 0 55 24 997
2018 TI-03 20 35 29 11 4 0 0 55 15 28
2018 TI-04 22 35 18 11 11 4 0 59 22 56
2018 TI-05 15 36 23 12 13 1 0 51 26 166
2018 TI-06 19 33 22 12 11 2 0 53 24 412
2018 TI-07 15 42 15 18 7 3 0 59 25 253
2018 TI-08 26 38 17 14 5 0 0 64 19 49
2017 TI 18 36 20 14 11 2 0 54 25 1187
2017 TI-03 34 19 18 9 16 4 0 56 26 41
2017 TI-04 17 37 20 14 9 3 0 56 24 75
2017 TI-05 18 34 16 15 16 0 0 52 31 203
2017 TI-06 17 36 22 14 9 1 0 54 23 473
2017 TI-07 12 41 20 14 10 3 0 54 25 315
2017 TI-08 31 33 23 8 4 2 0 65 12 52

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 20 44 17 16 2 1 0 65 18 156
2020 TI-07 17 48 12 18 2 2 0 67 21 93
2020 TI-08 28 41 18 14 0 0 0 69 14 51
2019 TI 12 49 22 11 3 1 1 63 15 139
2019 TI-07 12 43 28 14 3 0 0 56 16 79
2019 TI-08 12 54 16 8 4 2 4 70 13 50

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 21 30 25 13 11 0 0 51 25 1170
2020 TI-03 15 28 28 25 3 0 0 43 29 32
2020 TI-04 12 38 26 15 7 1 0 52 22 71
2020 TI-05 17 26 25 15 16 0 0 44 31 217
2020 TI-06 22 28 25 12 12 0 1 50 24 467
2020 TI-07 24 29 25 13 9 0 0 53 22 303
2020 TI-08 25 45 22 4 5 0 0 70 9 56

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 24 27 23 13 12 0 0 52 25 1164
2020 TI-03 16 37 31 7 9 0 0 53 16 32
2020 TI-04 16 38 21 11 11 3 0 55 23 71
2020 TI-05 19 22 30 15 13 0 0 42 28 217
2020 TI-06 27 24 20 15 13 0 1 52 29 466
2020 TI-07 26 31 21 11 11 0 0 57 21 299
2020 TI-08 25 36 21 14 4 0 0 61 18 56
2019 TI 17 25 22 17 19 0 0 42 36 1089
2019 TI-03 14 34 23 8 21 0 0 48 29 66
2019 TI-04 12 21 31 21 15 0 0 34 36 69
2019 TI-05 15 20 21 19 25 0 1 35 44 178
2019 TI-06 18 24 21 17 19 0 0 43 36 427
2019 TI-07 17 27 24 15 16 1 0 44 31 251
2019 TI-08 14 32 21 22 11 0 0 46 33 57
2018 TI 13 22 25 19 21 0 0 36 40 994
2018 TI-03 18 10 41 19 12 0 0 28 31 27
2018 TI-04 6 22 34 15 23 0 0 28 37 54
2018 TI-05 12 17 24 23 24 1 0 29 47 167
2018 TI-06 15 23 20 19 22 0 0 39 41 412
2018 TI-07 11 24 26 19 19 0 0 35 39 252
2018 TI-08 17 27 32 13 13 0 0 43 25 49
2017 TI 23 25 21 14 16 0 1 49 30 1191
2017 TI-03 23 29 16 5 23 2 2 54 29 43
2017 TI-04 12 20 29 20 17 0 1 33 37 75
2017 TI-05 11 22 25 17 24 0 1 34 41 204
2017 TI-06 26 27 19 14 13 0 1 54 27 475
2017 TI-07 27 25 20 11 15 1 0 53 27 314
2017 TI-08 30 25 17 13 12 0 2 56 26 52

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 22 29 27 14 7 1 0 52 21 1170
2020 TI-03 38 25 19 9 3 3 3 66 13 32
2020 TI-04 31 34 19 12 1 1 0 66 14 71
2020 TI-05 20 29 28 13 8 1 0 49 22 217
2020 TI-06 25 30 28 11 6 0 0 55 17 468
2020 TI-07 18 28 27 17 9 1 0 46 27 302
2020 TI-08 12 27 27 21 12 0 0 39 34 56
2019 TI 18 33 26 13 10 0 0 51 23 1087
2019 TI-03 30 35 23 8 2 0 3 67 10 66
2019 TI-04 20 24 36 15 5 0 0 44 20 70
2019 TI-05 16 32 21 12 17 1 1 48 30 177
2019 TI-06 20 35 27 11 7 0 0 55 19 425
2019 TI-07 14 34 25 15 11 0 0 48 27 251
2019 TI-08 13 24 31 20 12 0 0 37 31 57
2018 TI 16 28 30 14 11 0 0 44 26 996
2018 TI-03 25 39 24 4 7 0 0 65 11 27
2018 TI-04 16 31 33 15 5 0 0 47 21 55
2018 TI-05 11 26 30 17 17 0 0 37 34 167
2018 TI-06 19 30 27 14 10 0 0 49 24 412
2018 TI-07 13 26 34 13 13 0 0 39 27 253
2018 TI-08 14 27 35 16 8 0 0 40 24 49
2017 TI 17 28 27 17 10 0 0 46 27 1190
2017 TI-03 35 33 21 11 0 0 0 68 11 43
2017 TI-04 24 28 25 17 5 0 1 53 22 75
2017 TI-05 8 24 26 23 16 1 1 33 40 204
2017 TI-06 19 29 27 15 9 0 0 48 25 476
2017 TI-07 17 29 28 16 10 0 0 47 25 313
2017 TI-08 6 23 42 18 11 0 0 29 29 52

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 35 32 20 8 4 1 1 68 12 1170
2020 TI-03 37 41 13 3 0 3 3 83 3 32
2020 TI-04 50 31 15 3 1 0 0 80 4 71
2020 TI-05 38 27 19 8 5 2 1 66 13 217
2020 TI-06 39 33 17 7 3 0 1 73 10 467
2020 TI-07 26 34 24 9 5 1 1 61 14 303
2020 TI-08 23 24 28 16 9 0 0 47 25 56
2019 TI 31 36 19 8 5 1 1 68 13 1086
2019 TI-03 49 27 15 2 2 3 3 81 4 66
2019 TI-04 26 36 27 6 4 0 1 62 10 70
2019 TI-05 29 36 15 8 8 1 2 68 17 177
2019 TI-06 35 35 18 7 4 0 1 71 11 425
2019 TI-07 25 37 20 9 6 1 1 64 16 251
2019 TI-08 16 37 19 22 7 0 0 53 28 57
2018 TI 25 34 25 11 5 0 1 59 16 987
2018 TI-03 35 42 19 4 0 0 0 77 4 27
2018 TI-04 23 43 24 7 0 2 2 68 8 55
2018 TI-05 17 38 23 13 10 0 0 55 22 165
2018 TI-06 31 31 24 9 4 1 1 63 13 408
2018 TI-07 19 34 27 14 5 0 1 54 19 251
2018 TI-08 18 20 40 19 2 0 0 39 21 48
2017 TI 27 34 21 11 6 1 1 62 17 1183
2017 TI-03 45 29 19 7 0 0 0 75 7 43
2017 TI-04 35 45 11 0 7 0 3 82 7 75
2017 TI-05 20 33 23 13 9 1 1 54 22 201
2017 TI-06 31 33 21 9 5 0 1 64 15 473
2017 TI-07 24 35 21 12 6 1 0 60 19 312
2017 TI-08 8 27 42 19 4 0 0 35 23 52

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 29 26 20 13 9 1 1 56 23 1168
2020 TI-03 31 34 16 13 3 0 3 67 16 32
2020 TI-04 40 21 22 10 3 3 1 63 13 71
2020 TI-05 29 28 21 11 6 3 1 60 18 216
2020 TI-06 34 25 18 12 9 1 1 60 22 467
2020 TI-07 22 27 22 14 14 1 1 49 28 302
2020 TI-08 16 25 25 25 9 0 0 41 34 56
2019 TI 19 27 24 16 13 1 1 46 30 1083
2019 TI-03 27 25 25 16 4 2 1 54 21 66
2019 TI-04 17 19 27 21 16 0 0 36 38 70
2019 TI-05 21 24 21 15 15 1 2 46 32 176
2019 TI-06 21 28 22 15 11 1 1 50 27 422
2019 TI-07 14 26 27 15 16 1 1 40 32 251
2019 TI-08 16 26 28 17 12 0 0 43 29 57
2018 TI 17 27 25 17 13 1 1 44 30 993
2018 TI-03 14 33 30 19 3 0 0 47 22 27
2018 TI-04 11 26 29 26 7 2 0 37 33 55
2018 TI-05 10 30 19 23 18 0 1 40 41 165
2018 TI-06 22 28 23 13 12 1 1 51 25 411
2018 TI-07 12 23 31 16 16 2 1 36 33 253
2018 TI-08 20 26 24 19 10 0 0 46 29 49
2017 TI 21 23 22 17 15 1 1 45 32 1189
2017 TI-03 28 26 17 19 8 0 2 55 28 43
2017 TI-04 18 23 23 21 14 1 0 41 36 75
2017 TI-05 15 20 27 17 20 0 1 36 37 203
2017 TI-06 26 24 20 14 14 1 1 51 29 475
2017 TI-07 19 24 23 18 13 2 1 45 32 314
2017 TI-08 10 27 23 25 16 0 0 37 41 52

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 57 24 9 3 3 1 4 84 6 1166
2020 TI-03 56 19 10 3 0 0 13 86 3 32
2020 TI-04 65 23 5 0 1 0 6 93 1 70
2020 TI-05 57 22 9 3 2 2 5 85 5 217
2020 TI-06 63 23 6 3 2 1 4 89 5 466
2020 TI-07 50 25 13 4 5 0 3 77 10 301
2020 TI-08 34 34 21 7 4 0 0 68 11 56
2019 TI 55 27 9 3 2 0 3 85 6 1084
2019 TI-03 64 20 6 3 0 0 6 90 3 66
2019 TI-04 54 33 5 3 2 0 3 90 5 70
2019 TI-05 51 24 10 2 5 1 6 81 8 176
2019 TI-06 62 27 7 1 1 0 2 91 2 425
2019 TI-07 47 30 12 6 4 0 2 78 9 251
2019 TI-08 38 34 14 7 3 0 4 75 11 56
2018 TI 50 28 13 4 2 0 4 81 6 992
2018 TI-03 50 50 0 0 0 0 0 100 0 27
2018 TI-04 52 30 9 4 0 0 5 87 4 55
2018 TI-05 47 25 14 4 2 1 8 78 6 166
2018 TI-06 57 26 10 3 1 0 3 85 4 412
2018 TI-07 41 29 16 5 4 0 3 73 10 250
2018 TI-08 41 34 23 0 0 0 2 77 0 49
2017 TI 49 28 12 3 2 0 6 82 5 1189
2017 TI-03 58 23 8 4 0 0 7 87 4 43
2017 TI-04 45 39 5 1 1 0 8 91 3 75
2017 TI-05 41 26 17 4 2 1 9 74 7 204
2017 TI-06 58 26 8 2 2 0 3 88 4 476
2017 TI-07 41 32 15 5 2 0 6 77 7 313
2017 TI-08 38 25 23 8 4 0 2 65 12 52

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 35 29 19 9 6 0 1 65 15 1169
2020 TI-03 31 22 32 12 3 0 0 53 15 32
2020 TI-04 41 25 21 7 3 1 1 68 10 71
2020 TI-05 31 28 22 12 6 0 0 60 18 218
2020 TI-06 41 31 15 7 6 0 1 72 13 466
2020 TI-07 33 28 22 10 6 0 1 62 16 302
2020 TI-08 20 38 20 12 11 0 0 57 23 56
2019 TI 37 32 16 8 6 0 1 70 14 1089
2019 TI-03 42 30 16 9 1 0 2 73 11 65
2019 TI-04 30 38 19 11 3 0 0 67 14 70
2019 TI-05 28 37 19 8 8 0 1 65 16 178
2019 TI-06 43 31 15 7 4 0 0 74 11 426
2019 TI-07 34 35 14 8 8 1 0 69 17 252
2019 TI-08 34 25 21 12 7 0 2 60 19 57
2018 TI 34 27 21 9 7 1 0 62 17 993
2018 TI-03 36 27 23 7 3 3 0 65 11 27
2018 TI-04 36 23 18 11 9 2 0 60 21 54
2018 TI-05 25 22 22 15 15 0 1 47 30 166
2018 TI-06 38 30 20 7 5 0 0 68 12 411
2018 TI-07 34 28 20 9 8 0 0 63 17 253
2018 TI-08 34 27 33 4 2 0 0 61 6 49
2017 TI 32 33 19 9 6 0 1 66 15 1189
2017 TI-03 40 29 10 11 10 0 0 69 21 43
2017 TI-04 30 36 21 4 8 0 2 67 12 75
2017 TI-05 20 31 27 11 9 0 1 52 21 204
2017 TI-06 39 34 14 8 4 1 0 74 12 473
2017 TI-07 30 32 22 10 6 0 0 62 16 314
2017 TI-08 29 35 27 8 2 0 0 64 10 52

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 32 28 17 10 7 0 5 64 18 1164
2020 TI-03 34 25 25 7 10 0 0 59 16 32
2020 TI-04 30 26 24 9 4 0 7 60 15 71
2020 TI-05 28 23 20 14 9 1 5 54 25 217
2020 TI-06 33 30 16 9 8 0 4 66 17 465
2020 TI-07 34 28 15 7 7 1 8 68 15 300
2020 TI-08 34 38 16 4 4 0 4 76 8 55

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 30 36 19 9 4 1 1 67 14 1161
2020 TI-03 37 34 13 13 0 0 3 73 13 32
2020 TI-04 30 35 19 13 2 1 0 67 14 70
2020 TI-05 32 36 16 9 4 2 1 70 14 215
2020 TI-06 30 36 18 10 5 1 0 66 16 467
2020 TI-07 26 39 22 7 3 1 1 67 10 299
2020 TI-08 35 33 17 11 4 0 0 69 15 54
2019 TI 25 37 21 11 5 1 1 62 17 1089
2019 TI-03 35 38 21 3 1 0 1 74 5 66
2019 TI-04 20 45 26 9 0 0 0 65 9 70
2019 TI-05 27 36 22 9 5 2 1 64 14 178
2019 TI-06 25 35 18 13 7 1 1 61 20 426
2019 TI-07 20 38 24 12 6 0 1 59 18 251
2019 TI-08 27 43 16 9 5 0 0 70 14 57
2018 TI 19 36 26 11 6 1 1 56 18 996
2018 TI-03 24 35 33 8 0 0 0 59 8 28
2018 TI-04 24 38 20 11 4 0 4 64 15 55
2018 TI-05 22 37 20 12 8 1 1 60 19 167
2018 TI-06 21 33 28 10 8 0 0 54 17 411
2018 TI-07 12 39 26 16 6 1 0 52 22 253
2018 TI-08 21 42 25 8 4 0 0 63 12 49
2017 TI 24 33 23 12 5 1 1 58 18 1188
2017 TI-03 30 23 28 7 2 0 11 59 10 43
2017 TI-04 26 34 25 6 6 1 0 62 13 75
2017 TI-05 24 29 26 10 6 2 2 55 17 203
2017 TI-06 25 34 21 14 4 1 1 61 18 473
2017 TI-07 21 33 25 13 7 1 1 55 20 314
2017 TI-08 19 46 19 12 2 2 0 67 14 52

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 27 35 20 11 6 1 1 63 17 1168
2020 TI-03 28 43 6 19 3 0 0 71 22 32
2020 TI-04 31 35 21 8 4 0 0 67 13 71
2020 TI-05 31 35 19 6 6 2 1 68 12 218
2020 TI-06 26 34 20 11 7 0 0 61 18 465
2020 TI-07 25 35 20 14 5 0 1 61 19 303
2020 TI-08 24 37 29 9 2 0 0 60 11 55
2019 TI 21 35 23 12 7 1 1 57 20 1087
2019 TI-03 32 37 22 3 1 1 3 73 5 66
2019 TI-04 24 33 26 11 5 1 0 58 16 69
2019 TI-05 28 37 19 10 5 1 0 66 15 178
2019 TI-06 21 32 23 14 7 0 2 54 22 427
2019 TI-07 12 39 24 13 10 0 1 52 23 249
2019 TI-08 18 40 23 14 5 0 0 58 19 57
2018 TI 17 34 25 15 7 1 1 52 22 993
2018 TI-03 30 44 19 7 0 0 0 74 7 28
2018 TI-04 25 32 26 9 5 2 0 59 15 55
2018 TI-05 16 39 24 12 7 1 1 56 20 167
2018 TI-06 19 29 26 17 9 1 0 49 25 409
2018 TI-07 12 40 25 16 5 1 1 53 22 253
2018 TI-08 17 36 33 10 4 0 0 53 15 49
2017 TI 19 34 23 14 8 1 2 54 23 1188
2017 TI-03 27 35 15 13 0 0 11 69 15 43
2017 TI-04 20 40 22 9 7 0 3 61 16 75
2017 TI-05 16 35 23 16 7 3 1 53 23 203
2017 TI-06 21 32 23 14 9 0 1 53 23 473
2017 TI-07 16 35 23 15 9 1 1 52 24 314
2017 TI-08 10 44 21 17 8 0 0 54 25 52

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 31 33 18 12 6 0 1 64 18 1162
2020 TI-03 34 28 22 10 7 0 0 61 16 32
2020 TI-04 32 30 15 16 7 0 0 62 23 69
2020 TI-05 38 30 18 6 4 1 2 70 11 216
2020 TI-06 29 33 17 14 7 0 0 61 21 466
2020 TI-07 28 34 19 11 7 1 1 63 18 300
2020 TI-08 33 38 14 11 4 0 0 71 15 55
2019 TI 25 33 22 12 7 0 1 58 19 1089
2019 TI-03 33 36 17 9 1 3 2 72 10 66
2019 TI-04 24 41 19 12 3 1 0 66 15 70
2019 TI-05 33 38 15 8 5 1 0 71 14 178
2019 TI-06 24 29 23 14 8 0 1 54 23 426
2019 TI-07 20 33 25 14 8 0 0 54 22 251
2019 TI-08 30 35 22 11 2 0 0 65 13 57
2018 TI 21 31 24 14 8 0 1 53 22 994
2018 TI-03 20 52 19 8 0 0 0 72 8 28
2018 TI-04 30 34 22 5 7 2 0 65 13 55
2018 TI-05 26 31 25 14 3 0 1 58 17 167
2018 TI-06 21 29 24 16 10 0 0 50 26 410
2018 TI-07 16 35 24 14 9 1 2 52 23 254
2018 TI-08 26 29 26 13 7 0 0 54 20 47
2017 TI 22 34 23 12 8 0 1 57 20 1190
2017 TI-03 31 18 34 11 7 0 0 49 18 43
2017 TI-04 25 39 17 9 7 0 3 66 16 75
2017 TI-05 23 34 22 12 6 1 2 59 18 204
2017 TI-06 23 33 23 12 8 0 1 57 20 474
2017 TI-07 17 36 24 12 10 1 0 53 22 314
2017 TI-08 24 38 17 13 8 0 0 62 21 52

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 45 25 15 8 6 1 1 71 15 1166
2020 TI-03 49 25 7 16 3 0 0 74 19 32
2020 TI-04 40 34 13 7 7 0 0 73 14 71
2020 TI-05 45 23 18 6 6 1 1 70 12 217
2020 TI-06 48 23 12 10 6 0 0 72 16 467
2020 TI-07 39 29 16 8 6 1 1 69 14 301
2020 TI-08 55 26 7 7 4 0 0 81 11 54
2019 TI 38 29 14 9 7 0 1 68 17 1086
2019 TI-03 38 39 11 8 1 2 1 80 9 66
2019 TI-04 38 26 21 12 3 0 0 64 15 68
2019 TI-05 40 27 13 8 10 1 1 68 18 178
2019 TI-06 42 26 13 10 7 0 1 69 17 427
2019 TI-07 30 34 16 8 10 0 2 66 18 249
2019 TI-08 40 28 21 5 5 0 0 68 11 57

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 28 33 23 11 6 0 0 61 17 1164
2020 TI-03 25 25 28 15 7 0 0 50 22 32
2020 TI-04 30 31 26 4 8 0 0 61 13 71
2020 TI-05 26 34 25 8 6 0 0 61 14 217
2020 TI-06 30 33 22 10 5 0 0 62 15 463
2020 TI-07 24 34 20 14 6 1 1 59 21 303
2020 TI-08 39 35 17 6 4 0 0 74 9 54

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 24 32 21 15 8 1 0 56 23 1167
2020 TI-03 31 37 22 6 3 0 0 69 9 32
2020 TI-04 30 47 17 6 1 0 0 76 7 71
2020 TI-05 22 26 23 19 9 1 0 49 28 217
2020 TI-06 27 32 19 13 9 0 0 59 23 466
2020 TI-07 18 32 25 16 7 1 1 51 23 302
2020 TI-08 20 38 20 15 7 0 0 58 22 55
2019 TI 24 31 23 12 9 0 1 56 21 1082
2019 TI-03 29 44 20 4 0 0 3 75 4 65
2019 TI-04 29 32 19 14 6 0 0 60 20 70
2019 TI-05 25 29 22 14 10 0 0 54 24 178
2019 TI-06 27 30 21 12 9 1 0 58 21 426
2019 TI-07 20 29 28 13 9 0 1 49 23 246
2019 TI-08 19 36 23 14 9 0 0 54 23 57
2018 TI 21 29 24 15 10 0 0 50 25 986
2018 TI-03 41 37 19 0 3 0 0 78 3 28
2018 TI-04 28 28 24 11 5 4 0 58 17 54
2018 TI-05 19 31 23 16 11 0 0 50 27 166
2018 TI-06 21 30 23 15 10 0 0 52 25 407
2018 TI-07 19 26 25 17 12 0 1 45 30 250
2018 TI-08 18 29 29 19 4 0 0 48 23 48
2017 TI 20 32 23 14 9 1 1 53 24 1189
2017 TI-03 35 34 25 6 0 0 0 69 6 43
2017 TI-04 32 39 16 6 5 1 0 72 12 75
2017 TI-05 13 37 26 11 10 0 2 51 22 204
2017 TI-06 20 28 24 16 10 1 1 49 27 473
2017 TI-07 19 31 21 16 10 2 1 52 27 315
2017 TI-08 10 36 23 19 10 0 2 47 29 52

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 51 30 12 4 2 0 1 82 6 1166
2020 TI-03 37 31 22 7 3 0 0 68 10 32
2020 TI-04 40 39 17 4 0 0 0 79 4 71
2020 TI-05 44 31 15 6 3 0 1 76 9 218
2020 TI-06 55 29 11 3 2 0 1 84 5 464
2020 TI-07 53 30 11 4 1 0 0 84 5 302
2020 TI-08 68 25 5 0 0 0 2 95 0 56
2019 TI 45 29 15 7 3 0 1 74 10 1081
2019 TI-03 48 31 17 3 0 1 0 79 3 64
2019 TI-04 34 34 21 10 1 0 0 68 11 70
2019 TI-05 39 29 18 8 4 0 1 69 12 178
2019 TI-06 47 29 13 6 4 0 1 77 10 425
2019 TI-07 45 27 15 8 3 0 2 73 12 247
2019 TI-08 53 30 14 3 0 0 0 82 3 57
2018 TI 47 27 14 6 5 0 1 75 10 991
2018 TI-03 32 47 17 4 0 0 0 79 4 28
2018 TI-04 41 28 22 4 4 2 0 70 7 55
2018 TI-05 40 28 17 10 5 0 0 68 15 165
2018 TI-06 51 26 12 5 5 0 1 77 10 409
2018 TI-07 44 26 16 6 4 0 4 74 10 252
2018 TI-08 58 33 8 0 0 0 0 92 0 49
2017 TI 48 28 13 7 4 0 1 77 10 1193
2017 TI-03 48 22 17 13 0 0 0 70 13 43
2017 TI-04 47 25 20 5 3 0 0 72 8 75
2017 TI-05 35 32 15 9 7 0 1 68 17 204
2017 TI-06 52 26 10 6 4 0 1 80 10 476
2017 TI-07 50 29 11 6 2 0 1 80 8 315
2017 TI-08 52 35 8 4 2 0 0 87 6 52

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 28 36 22 10 4 0 1 64 14 1165
2020 TI-03 31 38 21 10 0 0 0 69 10 32
2020 TI-04 31 36 22 9 1 0 0 67 11 71
2020 TI-05 26 33 22 13 4 0 1 61 17 218
2020 TI-06 26 38 21 10 5 0 0 64 14 464
2020 TI-07 29 35 23 8 5 0 0 64 13 301
2020 TI-08 38 38 16 5 0 0 2 78 6 55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 67 19 7 2 1 1 4 90 3 1163
2020 TI-03 67 10 23 0 0 0 0 77 0 31
2020 TI-04 65 22 8 3 0 0 1 89 3 71
2020 TI-05 63 18 10 2 1 1 6 87 3 217
2020 TI-06 68 20 5 2 2 0 4 92 4 467
2020 TI-07 66 20 6 1 1 1 4 91 2 298
2020 TI-08 85 9 0 2 0 0 4 98 2 55
2019 TI 68 15 7 2 2 1 6 88 5 1082
2019 TI-03 67 16 9 1 0 0 6 89 1 66
2019 TI-04 60 23 11 1 1 0 4 86 3 70
2019 TI-05 66 14 7 2 2 1 8 87 5 177
2019 TI-06 69 15 5 2 3 0 6 89 5 425
2019 TI-07 65 17 7 3 2 1 5 87 6 248
2019 TI-08 82 5 3 0 0 0 9 96 0 56
2018 TI 65 18 6 3 3 1 4 87 6 992
2018 TI-03 63 30 4 0 0 0 3 96 0 28
2018 TI-04 66 18 7 0 7 2 0 85 7 55
2018 TI-05 57 20 8 7 5 0 4 80 12 167
2018 TI-06 66 19 6 3 3 0 4 88 6 407
2018 TI-07 66 18 6 3 2 2 4 88 5 253
2018 TI-08 81 11 6 0 0 0 2 94 0 49

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 73 11 7 2 3 1 2 86 6 1160
2020 TI-03 77 16 7 0 0 0 0 93 0 31
2020 TI-04 74 6 10 1 8 0 0 80 10 71
2020 TI-05 74 10 5 3 5 2 2 87 8 216
2020 TI-06 73 9 7 4 4 1 2 85 7 468
2020 TI-07 68 15 9 2 2 2 2 86 4 298
2020 TI-08 93 4 4 0 0 0 0 96 0 55
2019 TI 65 15 7 5 7 1 1 81 12 1087
2019 TI-03 80 15 1 2 0 0 1 97 2 66
2019 TI-04 71 13 5 4 5 1 0 86 10 69
2019 TI-05 64 16 7 4 6 0 1 82 10 175
2019 TI-06 65 13 8 4 7 1 1 80 12 428
2019 TI-07 59 19 5 6 9 2 1 80 15 251
2019 TI-08 76 6 4 5 7 0 2 84 12 57
2018 TI 63 17 8 5 5 1 1 82 10 994
2018 TI-03 75 17 0 8 0 0 0 92 8 28
2018 TI-04 70 11 8 2 5 4 0 85 7 55
2018 TI-05 61 18 9 6 5 1 1 80 10 167
2018 TI-06 63 16 9 4 5 1 1 82 10 408
2018 TI-07 59 17 9 6 5 2 2 79 11 254
2018 TI-08 70 17 5 5 2 0 0 87 8 49
2017 TI 64 17 8 5 4 1 2 83 9 1189
2017 TI-03 72 13 4 7 2 0 2 86 10 43
2017 TI-04 63 22 4 4 4 0 3 87 8 74
2017 TI-05 59 19 9 5 6 1 1 80 11 203
2017 TI-06 65 17 8 4 3 1 2 84 7 474
2017 TI-07 62 17 8 5 5 1 2 81 10 315
2017 TI-08 73 15 2 4 4 0 2 90 8 52

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 67 20 6 3 3 1 1 88 5 1155
2020 TI-03 65 16 13 7 0 0 0 81 7 32
2020 TI-04 73 11 9 0 3 1 3 88 3 71
2020 TI-05 65 19 6 2 5 1 2 87 7 215
2020 TI-06 68 20 6 3 2 0 2 89 5 462
2020 TI-07 64 23 6 3 2 1 1 89 6 296
2020 TI-08 75 21 4 0 0 0 0 96 0 56
2019 TI 50 29 13 4 3 0 1 80 7 1082
2019 TI-03 49 39 6 3 1 0 1 89 5 66
2019 TI-04 46 37 10 6 1 0 0 83 7 68
2019 TI-05 57 24 12 4 2 0 1 82 6 174
2019 TI-06 49 27 14 5 5 0 0 77 9 427
2019 TI-07 47 35 12 3 2 0 1 83 5 249
2019 TI-08 51 28 16 4 0 0 2 80 4 57
2018 TI 49 31 11 6 3 0 0 80 9 994
2018 TI-03 60 25 4 11 0 0 0 85 11 28
2018 TI-04 50 31 7 6 4 0 2 83 10 55
2018 TI-05 45 36 9 7 2 0 1 81 10 165
2018 TI-06 50 30 10 6 3 0 0 81 9 411
2018 TI-07 49 27 15 5 3 0 0 77 8 254
2018 TI-08 48 33 12 4 2 0 0 82 6 48
2017 TI 52 29 11 4 3 0 1 82 7 1191
2017 TI-03 63 22 11 0 2 0 2 87 2 43
2017 TI-04 57 29 4 4 4 0 1 87 8 75
2017 TI-05 52 28 9 4 4 0 1 82 9 204
2017 TI-06 51 30 13 3 3 0 1 81 6 475
2017 TI-07 51 30 11 4 3 0 0 82 7 314
2017 TI-08 52 36 4 2 4 0 2 90 6 52

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 62 18 9 4 5 0 1 82 10 1166
2020 TI-03 65 22 6 7 0 0 0 87 7 32
2020 TI-04 66 11 10 4 7 1 0 79 12 71
2020 TI-05 70 16 4 3 5 0 2 88 8 217
2020 TI-06 61 18 9 5 6 0 1 80 11 467
2020 TI-07 56 19 14 4 5 1 1 77 9 300
2020 TI-08 65 24 5 4 2 0 0 89 5 55
2019 TI 57 18 11 7 6 0 1 76 14 1087
2019 TI-03 65 25 4 4 0 0 1 91 5 66
2019 TI-04 61 18 11 9 1 0 0 79 10 69
2019 TI-05 59 19 7 6 7 0 1 79 14 176
2019 TI-06 59 16 10 9 6 0 0 75 14 427
2019 TI-07 49 19 14 7 9 0 1 69 16 251
2019 TI-08 63 18 10 2 7 0 0 81 9 57
2018 TI 52 23 11 7 6 0 1 76 13 991
2018 TI-03 64 29 4 4 0 0 0 92 4 28
2018 TI-04 64 14 11 6 4 0 2 80 9 56
2018 TI-05 48 25 11 10 5 0 0 73 16 164
2018 TI-06 54 21 11 6 7 0 1 76 13 409
2018 TI-07 48 25 11 8 6 0 1 75 14 253
2018 TI-08 59 21 11 6 4 0 0 79 10 48
2017 TI 55 22 11 5 5 0 1 79 10 1191
2017 TI-03 55 19 13 6 5 0 2 76 11 42
2017 TI-04 57 18 14 5 4 0 1 77 10 75
2017 TI-05 52 24 11 5 7 1 0 77 12 204
2017 TI-06 58 22 9 5 5 0 1 81 9 476
2017 TI-07 53 23 11 6 5 0 1 77 12 315
2017 TI-08 55 25 8 4 4 2 2 84 8 51

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 58 9 2 1 1 0 29 94 3 1166
2020 TI-03 72 6 0 7 0 0 15 92 8 32
2020 TI-04 57 6 3 0 1 0 33 94 2 71
2020 TI-05 55 5 2 1 1 0 35 93 4 217
2020 TI-06 62 3 0 0 0 0 35 100 0 466
2020 TI-07 55 17 5 1 2 1 18 89 4 300
2020 TI-08 43 41 9 4 2 0 2 86 5 56
2019 TI 55 10 4 0 1 0 30 92 2 1072
2019 TI-03 59 9 0 0 0 0 32 100 0 65
2019 TI-04 58 14 3 1 0 0 24 95 2 68
2019 TI-05 62 4 0 1 0 1 32 98 1 172
2019 TI-06 57 5 0 0 0 0 37 99 1 420
2019 TI-07 45 19 8 0 2 0 25 86 4 249
2019 TI-08 41 22 30 4 4 0 0 63 7 57
2018 TI 50 10 5 2 1 0 32 88 5 988
2018 TI-03 68 0 0 4 0 3 25 95 5 28
2018 TI-04 58 4 0 2 0 0 36 97 3 55
2018 TI-05 41 7 3 0 0 0 49 94 0 164
2018 TI-06 57 5 2 1 0 0 35 96 1 408
2018 TI-07 43 19 9 4 4 1 21 79 10 253
2018 TI-08 31 43 18 7 2 0 0 73 9 47
2017 TI 51 10 4 2 1 0 31 90 4 1191
2017 TI-03 64 6 0 2 0 0 27 97 3 43
2017 TI-04 57 7 4 0 2 0 30 92 2 75
2017 TI-05 53 5 1 1 1 0 38 95 3 202
2017 TI-06 52 7 3 0 0 0 37 94 1 476
2017 TI-07 47 16 7 5 2 1 22 82 9 315
2017 TI-08 33 36 19 6 4 0 2 71 10 52

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 53 30 10 3 2 0 2 84 5 1164
2020 TI-03 56 28 16 0 0 0 0 84 0 32
2020 TI-04 49 28 9 6 4 0 4 80 11 69
2020 TI-05 46 30 13 5 3 1 2 78 9 217
2020 TI-06 53 31 10 3 1 0 1 86 4 464
2020 TI-07 58 28 9 2 1 0 2 88 3 302
2020 TI-08 55 32 13 0 0 0 0 87 0 56
2019 TI 53 27 12 3 2 0 3 83 5 1081
2019 TI-03 59 30 7 0 0 1 2 93 0 66
2019 TI-04 49 29 18 4 0 0 0 78 4 69
2019 TI-05 49 25 15 5 3 0 2 76 9 176
2019 TI-06 55 26 11 2 2 0 3 84 4 425
2019 TI-07 51 27 12 3 3 0 4 82 6 248
2019 TI-08 46 38 12 4 0 0 0 84 4 56
2018 TI 47 29 15 4 2 0 3 79 6 988
2018 TI-03 65 22 10 4 0 0 0 86 4 28
2018 TI-04 47 23 18 4 4 0 4 73 8 55
2018 TI-05 38 31 18 6 4 0 3 71 10 165
2018 TI-06 49 29 15 3 1 0 3 80 5 406
2018 TI-07 44 32 14 4 1 0 4 80 5 254
2018 TI-08 59 23 13 0 2 0 2 84 2 47
2017 TI 51 27 13 4 1 1 3 81 5 1179
2017 TI-03 59 22 12 4 0 0 2 83 4 43
2017 TI-04 43 28 19 3 3 0 5 75 6 75
2017 TI-05 43 28 16 6 2 1 4 75 9 199
2017 TI-06 52 25 12 4 2 1 4 81 6 470
2017 TI-07 55 27 11 3 1 1 3 84 4 313
2017 TI-08 48 40 10 0 0 0 2 90 0 52

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 69 20 5 2 1 1 1 92 3 1167
2020 TI-03 63 22 13 0 0 3 0 87 0 32
2020 TI-04 63 22 7 4 1 1 0 87 6 71
2020 TI-05 73 17 5 1 1 1 2 93 2 217
2020 TI-06 68 22 5 2 1 1 1 92 3 465
2020 TI-07 69 21 4 2 2 0 2 92 4 302
2020 TI-08 84 13 2 2 0 0 0 96 2 56
2019 TI 74 16 4 2 1 0 2 92 3 1087
2019 TI-03 72 19 1 3 1 0 3 94 5 66
2019 TI-04 63 19 5 10 1 1 0 84 11 69
2019 TI-05 70 17 4 2 3 1 3 90 5 177
2019 TI-06 78 15 4 1 0 0 2 95 1 427
2019 TI-07 72 15 5 2 3 0 3 90 5 250
2019 TI-08 86 7 5 0 2 0 0 93 2 57
2018 TI 69 18 6 2 1 1 2 90 3 992
2018 TI-03 60 35 4 0 0 0 0 96 0 28
2018 TI-04 60 18 13 4 0 0 5 83 4 55
2018 TI-05 69 20 5 2 2 1 1 91 4 165
2018 TI-06 71 17 8 1 1 1 2 90 2 410
2018 TI-07 69 19 5 2 3 1 2 89 6 253
2018 TI-08 82 12 2 2 0 0 2 96 2 48
2017 TI 68 18 5 3 2 1 3 90 5 1191
2017 TI-03 60 17 8 8 0 2 4 82 9 43
2017 TI-04 56 22 8 4 6 0 5 82 10 75
2017 TI-05 62 21 7 2 3 0 4 87 6 204
2017 TI-06 73 17 5 2 1 0 3 93 3 475
2017 TI-07 70 18 4 3 2 1 2 91 5 314
2017 TI-08 75 19 2 0 2 0 2 96 2 52

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 46 31 15 5 3 0 1 77 7 1170
2020 TI-03 47 37 10 3 3 0 0 84 6 32
2020 TI-04 38 25 22 7 6 0 1 64 13 71
2020 TI-05 35 34 17 9 3 0 1 70 12 218
2020 TI-06 52 29 13 3 2 0 1 82 5 466
2020 TI-07 48 30 15 3 2 0 1 79 6 303
2020 TI-08 45 28 23 4 0 0 0 73 4 56
2019 TI 52 29 11 3 2 1 2 83 5 1087
2019 TI-03 46 31 11 8 0 1 3 81 8 66
2019 TI-04 51 21 18 6 4 0 0 72 10 69
2019 TI-05 51 30 12 4 2 1 1 82 6 177
2019 TI-06 55 28 11 2 1 0 2 86 3 427
2019 TI-07 51 28 9 4 3 2 3 83 7 250
2019 TI-08 48 35 14 3 0 0 0 83 3 57
2018 TI 46 30 14 5 2 0 2 79 7 990
2018 TI-03 45 22 22 8 0 0 3 69 8 28
2018 TI-04 36 30 14 14 0 0 5 69 15 55
2018 TI-05 41 32 13 6 5 1 2 75 12 163
2018 TI-06 49 31 14 2 1 0 2 82 4 410
2018 TI-07 46 29 14 5 3 1 2 78 8 253
2018 TI-08 50 34 13 2 0 0 2 85 2 48
2017 TI 50 31 12 3 2 1 2 83 4 1188
2017 TI-03 50 27 19 0 2 0 2 78 2 43
2017 TI-04 47 28 16 0 3 1 5 80 3 75
2017 TI-05 35 36 15 7 2 1 4 74 10 204
2017 TI-06 53 31 12 1 1 0 2 86 2 473
2017 TI-07 54 28 9 3 2 1 2 85 6 313
2017 TI-08 48 42 2 2 4 0 2 92 6 52

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 20 42 24 9 4 0 0 63 13 1168
2020 TI-03 16 43 16 22 3 0 0 59 25 32
2020 TI-04 13 44 28 14 1 0 0 56 16 71
2020 TI-05 14 40 30 9 7 1 0 54 16 217
2020 TI-06 22 40 26 8 4 0 0 62 12 466
2020 TI-07 22 47 19 9 3 0 0 69 12 302
2020 TI-08 37 43 16 0 4 0 0 80 4 56

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 14 39 31 10 4 0 0 54 15 1169
2020 TI-03 16 49 22 6 7 0 0 65 13 32
2020 TI-04 20 34 35 9 1 1 0 54 10 71
2020 TI-05 11 38 33 12 6 0 0 49 18 218
2020 TI-06 16 41 29 9 5 0 0 57 14 466
2020 TI-07 13 40 32 10 4 1 0 53 14 302
2020 TI-08 12 34 36 16 2 0 0 47 18 56
2019 TI 14 36 34 11 5 0 0 50 16 1090
2019 TI-03 16 44 32 6 1 1 0 60 8 66
2019 TI-04 11 40 40 7 0 0 2 52 7 70
2019 TI-05 11 40 27 15 7 0 0 51 22 178
2019 TI-06 16 34 37 9 4 0 0 50 13 427
2019 TI-07 13 38 28 14 7 0 0 50 21 251
2019 TI-08 16 28 44 7 5 0 0 44 12 57
2018 TI 13 32 37 13 6 0 0 45 19 999
2018 TI-03 28 27 38 7 0 0 0 55 7 28
2018 TI-04 7 41 33 18 2 0 0 48 19 56
2018 TI-05 9 33 33 16 9 1 0 42 25 167
2018 TI-06 15 35 34 11 5 0 0 49 16 412
2018 TI-07 10 28 41 14 6 0 0 38 21 255
2018 TI-08 10 35 39 15 2 0 0 44 17 49
2017 TI 12 32 38 12 5 1 0 44 18 1192
2017 TI-03 23 35 32 6 4 0 0 58 10 43
2017 TI-04 14 37 32 8 7 3 0 52 15 75
2017 TI-05 7 27 38 20 8 0 0 34 28 204
2017 TI-06 13 36 35 11 5 0 1 49 15 475
2017 TI-07 11 28 43 12 5 1 0 39 18 315
2017 TI-08 8 27 48 12 6 0 0 34 18 52

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 7 16 38 27 11 0 0 38 24 1170
2020 TI-03 13 13 37 30 7 0 0 37 26 32
2020 TI-04 6 10 38 27 20 0 0 47 16 71
2020 TI-05 7 18 37 25 12 0 0 38 25 218
2020 TI-06 8 16 35 28 12 0 0 41 24 467
2020 TI-07 7 17 40 27 8 1 0 35 24 303
2020 TI-08 7 18 53 16 5 0 0 22 25 55
2019 TI 8 16 39 25 11 0 0 37 24 1074
2019 TI-03 6 8 35 32 18 1 0 50 14 66
2019 TI-04 1 17 46 25 9 1 0 34 19 68
2019 TI-05 8 18 37 27 10 0 0 37 26 175
2019 TI-06 8 15 38 28 11 0 0 39 23 420
2019 TI-07 9 19 36 21 14 0 0 35 29 247
2019 TI-08 8 20 49 16 7 0 0 23 28 57
2018 TI 8 19 40 21 12 0 0 33 27 988
2018 TI-03 8 3 47 25 17 0 0 42 12 27
2018 TI-04 4 25 38 24 8 0 0 32 29 52
2018 TI-05 11 25 39 15 10 0 0 25 36 164
2018 TI-06 7 16 40 23 14 0 0 37 23 409
2018 TI-07 8 23 38 22 9 0 0 31 31 254
2018 TI-08 6 15 40 24 14 0 0 39 21 49
2017 TI 7 17 40 25 11 0 1 36 24 1190
2017 TI-03 0 24 28 21 24 2 0 46 25 43
2017 TI-04 11 9 36 31 11 0 3 42 21 75
2017 TI-05 7 22 39 22 9 1 0 32 29 203
2017 TI-06 6 16 38 28 12 0 0 40 22 475
2017 TI-07 7 15 45 23 9 0 0 32 23 314
2017 TI-08 11 13 46 25 4 0 0 29 25 52
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 37 22 1 48 52 1172
2020 TI-03 40 32 25 3 44 56 32
2020 TI-04 35 47 18 0 57 43 71
2020 TI-05 53 33 14 0 38 62 218
2020 TI-06 38 36 25 1 48 52 468
2020 TI-07 38 38 23 0 50 50 303
2020 TI-08 38 41 22 0 52 48 56

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 TI 31 69 475
2020 TI-04 49 51 25
2020 TI-05 35 65 115
2020 TI-06 28 72 179
2020 TI-07 25 75 116
2020 TI-08 29 71 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 41 18 15 7 8 2 9 66 17 1170
2020 TI-03 31 16 15 6 10 9 12 60 21 32
2020 TI-04 41 17 19 4 10 1 7 64 16 70
2020 TI-05 33 17 19 12 11 2 7 55 24 217
2020 TI-06 41 18 14 8 8 2 10 67 18 468
2020 TI-07 45 19 14 5 6 2 11 73 12 303
2020 TI-08 52 20 14 4 2 2 7 78 6 56
2019 TI 39 19 14 9 11 2 7 63 22 1074
2019 TI-03 50 18 6 2 10 3 10 79 14 65
2019 TI-04 30 27 16 8 10 0 10 63 19 70
2019 TI-05 30 15 17 13 19 1 5 48 34 177
2019 TI-06 35 20 13 9 12 2 9 62 23 424
2019 TI-07 48 16 14 9 6 2 6 69 16 249
2019 TI-08 43 25 11 12 5 2 4 72 17 57
2018 TI 40 15 13 11 10 1 9 62 24 995
2018 TI-03 43 17 15 8 4 3 10 69 13 28
2018 TI-04 29 18 18 11 10 0 14 55 24 55
2018 TI-05 27 16 17 14 16 1 10 47 33 167
2018 TI-06 43 12 11 14 11 1 8 62 27 410
2018 TI-07 44 17 11 7 8 3 11 70 17 254
2018 TI-08 46 21 18 9 2 0 4 70 11 48

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 8 19 20 21 30 1 2 28 52 475
2020 TI-04 4 51 8 17 16 4 0 58 34 25
2020 TI-05 10 23 15 23 28 0 1 33 52 115
2020 TI-06 8 14 22 21 32 1 2 22 55 179
2020 TI-07 4 14 25 19 33 1 3 19 54 116
2020 TI-08 10 33 14 14 29 0 0 43 43 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 TI 6 16 13 21 39 2 3 23 63 475
2020 TI-04 0 36 20 4 40 0 0 36 45 25
2020 TI-05 7 16 7 28 40 1 1 23 69 115
2020 TI-06 7 13 14 20 39 2 5 22 63 179
2020 TI-07 5 14 15 19 41 3 2 20 63 116
2020 TI-08 5 24 19 19 24 0 10 31 48 21
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