2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 28 39 18 11 3 0 0 67 15 193
2020 SO-00 20 30 0 50 0 0 0 50 50 10
2020 SO-03 19 42 13 13 13 0 0 61 26 32
2020 SO-04 35 31 26 8 0 0 0 65 8 26
2020 SO-05 35 29 31 4 0 0 0 65 4 26
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 17 39 35 9 0 0 0 57 9 23
2020 SO-08 22 61 6 11 0 0 0 83 11 18
2020 SO-10 35 35 26 4 0 0 0 70 4 12
2020 SO-11 36 18 18 27 0 0 0 55 27 11
2019 SO 32 48 11 7 2 0 0 80 9 260
2019 SO-03 38 45 11 5 2 0 0 82 7 56
2019 SO-04 35 44 13 3 5 0 0 79 8 57
2019 SO-05 48 44 3 4 0 0 0 92 4 23
2019 SO-06 28 58 14 0 0 0 0 86 0 21
2019 SO-07 11 71 7 7 4 0 0 82 11 28
2019 SO-08 24 53 0 18 6 0 0 76 24 17
2019 SO-10 26 49 9 17 0 0 0 74 17 12
2018 SO 34 47 10 6 2 0 0 82 8 421
2018 SO-03 41 42 12 3 3 0 0 83 6 104
2018 SO-04 36 45 10 7 2 0 0 81 10 83
2018 SO-05 33 51 9 5 2 0 0 84 7 57
2018 SO-06 39 46 8 4 4 0 0 85 8 26
2018 SO-07 19 60 10 10 2 0 0 79 12 42
2018 SO-08 33 59 7 0 0 0 0 93 0 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 19 51 18 12 0 0 0 70 12 16
2018 SO-11 42 58 0 0 0 0 0 100 0 12
2017 SO 39 40 9 9 3 0 0 79 12 182
2017 SO-00 40 40 0 20 0 0 0 80 20 10
2017 SO-03 31 42 11 10 6 0 0 73 15 38
2017 SO-04 46 33 6 8 7 0 0 79 15 34
2017 SO-05 40 46 15 0 0 0 0 85 0 18
2017 SO-06 49 30 13 8 0 0 0 79 8 15
2017 SO-07 47 30 14 7 3 0 0 77 9 16
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2017 SO-10 45 33 0 22 0 0 0 78 22 11
2014 SO 39 45 8 5 2 0 1 85 7 319
2014 SO-02 33 48 0 19 0 0 0 81 19 12
2014 SO-03 34 47 13 3 3 0 0 81 6 75
2014 SO-04 54 41 4 2 0 0 0 95 2 60
2014 SO-05 46 35 6 12 0 0 0 82 12 35
2014 SO-06 38 50 3 9 0 0 0 88 9 20
2014 SO-07 37 46 7 5 4 0 0 83 9 28
2014 SO-08 47 47 0 7 0 0 0 93 7 15
2014 SO-10 41 50 0 0 9 0 0 91 9 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 18 39 18 15 9 1 0 58 24 193
2020 SO-03 16 35 13 19 16 0 0 51 36 32
2020 SO-04 21 41 31 8 0 0 0 61 8 26
2020 SO-05 23 28 30 19 0 0 0 51 19 27
2020 SO-06 30 50 10 10 0 0 0 80 10 10
2020 SO-07 9 39 26 22 4 0 0 48 26 23
2020 SO-08 17 50 17 11 6 0 0 67 17 18
2020 SO-10 21 44 26 9 0 0 0 65 9 12
2020 SO-11 36 45 0 9 9 0 0 82 18 11
2019 SO 19 38 21 14 9 0 0 57 22 259
2019 SO-03 20 36 26 13 5 0 0 56 18 56
2019 SO-04 21 38 19 12 9 0 0 60 21 57
2019 SO-05 17 49 18 12 3 0 0 66 16 23
2019 SO-06 23 43 24 5 5 0 0 66 10 21
2019 SO-07 14 46 18 14 7 0 0 61 21 28
2019 SO-08 18 29 12 18 24 0 0 47 41 17
2019 SO-10 6 34 26 34 0 0 0 40 34 12
2018 SO 17 41 20 14 7 0 0 59 21 422
2018 SO-03 16 44 18 15 7 0 0 60 22 105
2018 SO-04 17 40 19 13 11 0 0 57 24 83
2018 SO-05 16 40 24 13 5 0 2 57 18 57
2018 SO-06 12 46 23 15 4 0 0 58 19 26
2018 SO-07 12 40 21 12 14 0 0 52 26 42
2018 SO-08 12 62 19 8 0 0 0 73 8 26
2018 SO-09 33 42 17 8 0 0 0 75 8 12
2018 SO-10 13 38 12 24 12 0 0 52 36 16
2018 SO-11 17 33 33 17 0 0 0 50 17 12
2017 SO 15 32 19 19 15 0 0 47 34 181
2017 SO-00 10 10 0 50 30 0 0 20 80 10
2017 SO-03 11 30 24 14 21 0 0 41 35 38
2017 SO-04 18 29 30 10 12 0 0 47 23 34
2017 SO-05 27 21 19 25 9 0 0 48 33 18
2017 SO-06 26 30 13 15 15 0 0 56 30 15
2017 SO-07 20 30 20 20 9 0 0 50 30 16
2017 SO-08 0 64 0 18 18 0 0 64 36 11
2017 SO-10 9 42 12 12 25 0 0 51 37 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 46 37 12 4 1 1 0 83 5 191
2020 SO-03 37 37 10 10 6 0 0 74 16 32
2020 SO-04 42 28 26 4 0 0 0 70 4 25
2020 SO-05 47 49 0 4 0 0 0 96 4 26
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 39 39 13 9 0 0 0 78 9 23
2020 SO-08 50 33 17 0 0 0 0 83 0 18
2020 SO-10 56 35 9 0 0 0 0 91 0 12
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 51 37 7 4 1 0 0 88 5 258
2019 SO-03 53 36 7 2 2 0 0 89 4 56
2019 SO-04 48 36 9 5 1 0 0 84 7 56
2019 SO-05 52 39 4 4 0 0 0 91 4 23
2019 SO-06 47 48 5 0 0 0 0 95 0 21
2019 SO-07 29 61 4 7 0 0 0 89 7 28
2019 SO-08 76 18 0 6 0 0 0 94 6 17
2019 SO-10 57 34 0 9 0 0 0 91 9 12
2018 SO 52 36 8 4 1 0 0 88 4 423
2018 SO-03 58 31 8 2 1 0 0 90 3 105
2018 SO-04 54 31 9 5 1 0 0 85 6 83
2018 SO-05 41 49 7 3 0 0 0 90 3 57
2018 SO-06 39 50 4 8 0 0 0 89 8 26
2018 SO-07 38 48 10 2 2 0 0 86 5 42
2018 SO-08 52 44 4 0 0 0 0 96 0 27
2018 SO-09 67 33 0 0 0 0 0 100 0 12
2018 SO-10 62 32 6 0 0 0 0 94 0 16
2018 SO-11 58 25 8 8 0 0 0 83 8 12
2017 SO 58 32 7 2 1 0 0 89 3 181
2017 SO-00 60 20 0 10 10 0 0 80 20 10
2017 SO-03 48 40 11 0 0 0 0 89 0 38
2017 SO-04 64 27 5 1 3 0 0 91 4 34
2017 SO-05 43 44 6 6 0 0 0 88 6 18
2017 SO-06 70 23 8 0 0 0 0 92 0 15
2017 SO-07 57 30 14 0 0 0 0 86 0 16
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2017 SO-10 71 5 12 12 0 0 0 75 12 10
2014 SO 66 25 5 3 0 0 0 92 3 318
2014 SO-02 52 39 0 10 0 0 0 90 10 12
2014 SO-03 67 22 8 4 0 0 0 89 4 75
2014 SO-04 80 16 4 0 0 0 0 96 0 59
2014 SO-05 72 22 6 0 0 0 0 94 0 35
2014 SO-06 82 15 3 0 0 0 0 97 0 20
2014 SO-07 59 29 7 4 0 0 0 89 4 28
2014 SO-08 73 27 0 0 0 0 0 100 0 15
2014 SO-10 73 18 0 9 0 0 0 91 9 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 37 43 13 4 3 0 0 80 7 194
2020 SO-00 40 20 20 10 10 0 0 60 20 10
2020 SO-03 31 37 10 13 10 0 0 68 23 32
2020 SO-04 32 43 25 0 0 0 0 75 0 26
2020 SO-05 47 42 8 0 4 0 0 89 4 27
2020 SO-06 70 20 10 0 0 0 0 90 0 10
2020 SO-07 26 52 22 0 0 0 0 78 0 23
2020 SO-08 22 67 11 0 0 0 0 89 0 18
2020 SO-10 26 65 0 0 9 0 0 91 9 12
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 39 44 10 5 1 0 0 84 6 260
2019 SO-03 44 41 11 2 2 0 0 85 4 56
2019 SO-04 48 36 10 4 2 0 0 84 5 57
2019 SO-05 35 48 8 9 0 0 0 83 9 23
2019 SO-06 33 53 14 0 0 0 0 86 0 21
2019 SO-07 32 46 11 7 4 0 0 79 11 28
2019 SO-08 29 47 0 18 0 6 0 81 19 17
2019 SO-10 26 66 0 9 0 0 0 91 9 12
2018 SO 42 43 9 4 1 0 0 85 5 423
2018 SO-03 52 37 7 4 1 0 0 89 5 105
2018 SO-04 46 37 10 5 2 0 0 83 7 83
2018 SO-05 39 44 12 5 0 0 0 83 5 57
2018 SO-06 46 42 4 0 8 0 0 89 8 26
2018 SO-07 19 62 12 7 0 0 0 81 7 42
2018 SO-08 33 63 4 0 0 0 0 96 0 27
2018 SO-09 50 42 8 0 0 0 0 92 0 12
2018 SO-10 37 44 12 6 0 0 0 82 6 16
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 40 40 11 8 2 0 0 80 9 182
2017 SO-00 40 30 10 20 0 0 0 70 20 10
2017 SO-03 32 42 11 9 6 0 0 74 14 38
2017 SO-04 50 35 3 9 3 0 0 84 12 34
2017 SO-05 50 31 12 6 0 0 0 81 6 18
2017 SO-06 44 30 18 8 0 0 0 74 8 15
2017 SO-07 41 30 16 14 0 0 0 70 14 16
2017 SO-08 18 73 9 0 0 0 0 91 0 11
2017 SO-10 45 33 11 11 0 0 0 78 11 11
2014 SO 50 40 7 1 0 0 1 91 2 319
2014 SO-02 29 61 0 10 0 0 0 90 10 12
2014 SO-03 46 45 8 0 1 0 0 91 1 75
2014 SO-04 63 32 5 0 0 0 0 95 0 60
2014 SO-05 60 31 6 3 0 0 0 91 3 35
2014 SO-06 62 35 3 0 0 0 0 97 0 20
2014 SO-07 54 39 7 0 0 0 0 93 0 28
2014 SO-08 60 40 0 0 0 0 0 100 0 15
2014 SO-10 64 18 9 9 0 0 0 82 9 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 19 38 22 12 9 1 0 57 21 194
2020 SO-00 10 20 10 10 40 10 0 33 56 10
2020 SO-03 16 29 13 23 19 0 0 45 42 32
2020 SO-04 22 41 21 12 4 0 0 63 16 26
2020 SO-05 19 36 34 8 4 0 0 55 11 27
2020 SO-06 30 50 10 0 10 0 0 80 10 10
2020 SO-07 9 35 35 17 4 0 0 43 22 23
2020 SO-08 17 50 28 0 6 0 0 67 6 18
2020 SO-10 9 47 18 26 0 0 0 56 26 12
2020 SO-11 36 27 27 9 0 0 0 64 9 11
2019 SO 21 36 18 18 7 0 0 57 25 261
2019 SO-03 26 32 17 14 10 0 0 58 25 57
2019 SO-04 31 31 16 19 4 0 0 62 22 58
2019 SO-05 12 48 13 21 4 0 0 61 26 23
2019 SO-06 23 39 29 10 0 0 0 61 10 21
2019 SO-07 7 46 21 18 7 0 0 54 25 28
2019 SO-08 6 47 12 24 12 0 0 53 35 17
2019 SO-10 0 26 34 32 9 0 0 26 40 12
2018 SO 16 32 26 17 7 1 0 49 24 428
2018 SO-03 18 33 20 19 10 0 0 51 29 107
2018 SO-04 21 32 24 19 5 0 0 53 23 85
2018 SO-05 10 26 35 21 9 0 0 36 29 58
2018 SO-06 4 42 31 11 11 0 0 46 23 26
2018 SO-07 5 33 43 12 7 0 0 38 19 42
2018 SO-08 15 44 30 7 4 0 0 59 11 27
2018 SO-09 33 17 42 0 8 0 0 50 8 12
2018 SO-10 19 31 12 25 12 0 0 51 37 16
2018 SO-11 17 33 25 25 0 0 0 50 25 12
2017 SO 15 27 28 20 11 0 0 41 30 182
2017 SO-00 0 30 30 20 20 0 0 30 40 10
2017 SO-03 17 22 27 14 19 0 0 39 34 38
2017 SO-04 17 19 35 14 16 0 0 36 30 34
2017 SO-05 19 23 27 31 0 0 0 42 31 18
2017 SO-06 11 23 23 33 11 0 0 33 44 15
2017 SO-07 20 20 36 20 3 0 0 41 23 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 15 26 11 48 0 0 0 41 48 11
2014 SO 20 35 23 13 9 0 0 55 23 324
2014 SO-02 0 24 34 23 19 0 0 24 42 12
2014 SO-03 26 35 17 12 9 1 0 62 21 77
2014 SO-04 28 38 12 15 6 0 0 67 21 62
2014 SO-05 9 51 9 18 12 0 0 60 31 35
2014 SO-06 32 24 21 12 12 0 0 56 24 20
2014 SO-07 15 41 26 11 7 0 0 56 19 28
2014 SO-08 13 40 33 7 7 0 0 53 13 15
2014 SO-10 20 20 30 10 20 0 0 40 30 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 17 37 21 19 7 0 0 53 26 194
2020 SO-00 20 20 40 10 10 0 0 40 20 10
2020 SO-03 14 31 13 23 19 0 0 45 42 32
2020 SO-04 18 41 21 21 0 0 0 59 21 26
2020 SO-05 15 43 11 23 8 0 0 58 30 27
2020 SO-06 30 40 20 0 10 0 0 70 10 10
2020 SO-07 0 39 30 22 9 0 0 39 30 23
2020 SO-08 17 39 28 17 0 0 0 56 17 18
2020 SO-10 0 39 26 35 0 0 0 39 35 12
2020 SO-11 27 27 27 18 0 0 0 55 18 11
2019 SO 19 36 21 21 4 0 0 54 25 261
2019 SO-03 19 30 24 23 3 0 0 50 26 57
2019 SO-04 29 30 20 19 2 0 0 59 20 58
2019 SO-05 8 44 22 17 9 0 0 52 26 23
2019 SO-06 18 58 14 10 0 0 0 76 10 21
2019 SO-07 7 50 18 18 7 0 0 57 25 28
2019 SO-08 12 47 12 24 6 0 0 59 29 17
2019 SO-10 9 9 34 40 9 0 0 17 49 12
2018 SO 13 36 24 19 8 1 0 49 27 427
2018 SO-03 14 38 18 20 10 0 0 52 30 107
2018 SO-04 16 36 24 21 4 0 0 51 25 84
2018 SO-05 9 28 31 24 9 0 0 36 33 58
2018 SO-06 4 50 19 11 15 0 0 54 27 26
2018 SO-07 5 33 38 17 7 0 0 38 24 42
2018 SO-08 7 41 33 19 0 0 0 48 19 27
2018 SO-09 25 25 42 8 0 0 0 50 8 12
2018 SO-10 6 38 19 30 6 0 0 44 36 16
2018 SO-11 8 50 17 17 8 0 0 58 25 12
2017 SO 15 26 23 25 12 0 0 40 37 182
2017 SO-00 10 30 10 40 10 0 0 40 50 10
2017 SO-03 13 13 33 26 17 0 0 25 42 38
2017 SO-04 17 23 24 17 19 0 0 40 36 34
2017 SO-05 27 15 25 25 9 0 0 42 33 18
2017 SO-06 18 15 26 26 15 0 0 33 41 15
2017 SO-07 14 41 16 20 9 0 0 54 30 16
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2017 SO-10 15 26 15 44 0 0 0 41 44 11
2014 SO 17 38 18 18 9 0 0 55 27 324
2014 SO-02 0 19 29 42 10 0 0 19 52 12
2014 SO-03 23 35 14 19 8 1 0 59 27 77
2014 SO-04 26 44 12 16 2 0 0 70 18 62
2014 SO-05 11 43 12 18 15 0 0 54 34 35
2014 SO-06 35 26 15 12 12 0 0 62 24 20
2014 SO-07 7 52 26 7 7 0 0 59 15 28
2014 SO-08 7 53 27 7 7 0 0 60 13 15
2014 SO-10 10 30 10 30 20 0 0 40 50 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 23 27 16 12 11 5 7 57 25 194
2020 SO-00 20 20 20 10 10 10 10 50 25 10
2020 SO-03 8 21 26 13 23 3 6 32 40 32
2020 SO-04 18 39 10 8 4 8 12 72 16 26
2020 SO-05 30 9 19 23 8 4 8 44 34 27
2020 SO-06 40 20 10 10 10 10 0 67 22 10
2020 SO-07 22 17 17 13 13 4 13 47 32 23
2020 SO-08 17 50 22 6 6 0 0 67 11 18
2020 SO-10 30 44 9 0 9 9 0 81 10 12
2020 SO-11 18 36 9 18 0 0 18 67 22 11
2019 SO 24 27 24 14 7 2 3 53 22 260
2019 SO-03 21 26 21 14 10 4 4 51 26 57
2019 SO-04 34 29 19 7 9 2 0 64 16 58
2019 SO-05 17 26 39 13 4 0 0 43 18 23
2019 SO-06 33 29 24 14 0 0 0 61 14 21
2019 SO-07 18 39 18 11 7 0 7 62 19 28
2019 SO-08 24 24 29 18 0 0 6 50 19 17
2019 SO-10 17 9 26 26 17 6 0 27 45 12
2018 SO 22 28 25 13 7 3 2 53 21 428
2018 SO-03 24 33 17 18 6 2 2 58 24 107
2018 SO-04 21 26 25 9 8 5 6 53 20 85
2018 SO-05 21 17 36 9 12 3 2 40 22 58
2018 SO-06 19 15 35 15 4 8 4 39 22 26
2018 SO-07 7 33 36 14 7 2 0 41 22 42
2018 SO-08 22 41 30 7 0 0 0 63 7 27
2018 SO-09 50 25 8 8 8 0 0 75 17 12
2018 SO-10 24 38 6 19 12 0 0 63 31 16
2018 SO-11 33 8 33 17 0 0 8 45 18 12
2017 SO 25 27 21 14 9 3 1 54 23 182
2017 SO-00 20 10 20 20 20 10 0 33 44 10
2017 SO-03 18 33 21 15 10 3 0 52 26 38
2017 SO-04 33 17 22 5 11 8 3 57 18 34
2017 SO-05 46 15 27 12 0 0 0 60 12 18
2017 SO-06 11 30 26 15 18 0 0 41 33 15
2017 SO-07 20 34 23 20 3 0 0 54 23 16
2017 SO-08 9 55 18 9 0 0 9 70 10 11
2017 SO-10 41 11 0 26 22 0 0 52 48 11
2014 SO 29 28 21 8 5 3 5 62 15 322
2014 SO-02 10 19 19 19 13 10 10 36 40 12
2014 SO-03 34 33 16 3 5 6 3 73 9 76
2014 SO-04 37 23 22 10 3 2 3 63 14 61
2014 SO-05 25 34 17 9 9 0 6 62 20 35
2014 SO-06 38 18 21 15 3 0 6 59 19 20
2014 SO-07 37 15 33 4 4 0 7 56 8 28
2014 SO-08 20 53 20 0 7 0 0 73 7 15
2014 SO-10 25 55 0 10 0 0 10 89 11 11
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 29 32 19 8 5 2 5 66 14 193
2020 SO-00 10 20 20 10 20 0 20 38 38 10
2020 SO-03 14 32 21 19 10 3 0 48 30 32
2020 SO-04 26 33 18 4 0 0 18 73 5 26
2020 SO-05 35 33 16 12 4 0 0 69 16 26
2020 SO-06 70 20 10 0 0 0 0 90 0 10
2020 SO-07 35 39 17 0 0 0 9 81 0 23
2020 SO-08 22 28 28 6 11 0 6 53 18 18
2020 SO-10 35 35 30 0 0 0 0 70 0 12
2020 SO-11 45 36 9 9 0 0 0 82 9 11
2019 SO 31 30 23 6 4 1 5 65 11 260
2019 SO-03 33 33 17 7 3 0 7 71 11 58
2019 SO-04 28 24 27 9 5 4 3 56 15 58
2019 SO-05 44 22 16 4 9 0 4 69 14 23
2019 SO-06 34 35 15 0 0 0 15 82 0 20
2019 SO-07 33 44 22 0 0 0 0 78 0 27
2019 SO-08 12 41 35 6 6 0 0 53 12 17
2019 SO-10 9 32 34 17 9 0 0 40 26 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 29 33 20 9 8 1 1 63 17 193
2020 SO-00 10 30 10 10 40 0 0 40 50 10
2020 SO-03 19 31 27 10 13 0 0 50 23 32
2020 SO-04 32 33 21 10 4 0 0 65 14 26
2020 SO-05 28 29 20 16 8 0 0 57 24 26
2020 SO-06 60 10 20 10 0 0 0 70 10 10
2020 SO-07 30 48 4 9 4 0 4 82 14 23
2020 SO-08 17 39 33 6 6 0 0 56 11 18
2020 SO-10 35 21 35 9 0 0 0 56 9 12
2020 SO-11 27 36 27 0 9 0 0 64 9 11
2019 SO 30 37 11 12 8 0 0 68 21 259
2019 SO-03 50 21 15 8 5 0 0 71 13 58
2019 SO-04 15 41 16 18 10 0 0 56 28 58
2019 SO-05 46 28 8 18 0 0 0 74 18 22
2019 SO-06 39 51 0 5 5 0 0 90 10 20
2019 SO-07 30 41 19 7 4 0 0 70 11 27
2019 SO-08 6 47 6 12 29 0 0 53 41 17
2019 SO-10 0 57 9 17 17 0 0 57 34 12
2018 SO 32 35 16 9 7 1 1 68 16 418
2018 SO-03 37 39 15 8 1 0 0 76 9 104
2018 SO-04 21 28 24 13 13 0 1 50 26 84
2018 SO-05 40 36 3 12 7 0 2 77 20 58
2018 SO-06 34 31 12 4 15 4 0 68 20 26
2018 SO-07 43 33 13 8 3 0 3 77 10 40
2018 SO-08 19 46 15 15 4 0 0 65 19 26
2018 SO-09 42 50 8 0 0 0 0 92 0 12
2018 SO-10 14 22 7 28 29 0 0 36 57 14
2018 SO-11 18 27 55 0 0 0 0 45 0 11
2017 SO 30 33 14 14 8 0 1 64 22 182
2017 SO-00 20 0 10 40 30 0 0 20 70 10
2017 SO-03 33 31 19 11 5 0 0 64 17 38
2017 SO-04 21 39 18 14 8 0 0 60 22 34
2017 SO-05 58 27 0 6 9 0 0 85 15 18
2017 SO-06 46 26 13 15 0 0 0 71 15 15
2017 SO-07 34 34 7 23 3 0 0 68 26 16
2017 SO-08 27 18 27 9 9 0 9 50 20 11
2017 SO-10 15 37 4 11 33 0 0 52 44 11
2014 SO 32 41 14 9 3 0 0 74 12 324
2014 SO-02 24 34 23 19 0 0 0 58 19 12
2014 SO-03 41 43 9 5 3 0 0 83 8 77
2014 SO-04 19 40 25 14 2 0 0 59 16 61
2014 SO-05 42 46 3 9 0 0 0 88 9 35
2014 SO-06 35 35 12 6 12 0 0 71 18 20
2014 SO-07 46 52 2 0 0 0 0 98 0 28
2014 SO-08 27 33 13 20 7 0 0 60 27 15
2014 SO-10 18 55 9 9 0 9 0 80 10 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 29 34 18 7 7 1 4 67 15 193
2020 SO-00 10 10 30 20 20 0 10 22 44 10
2020 SO-03 26 29 26 6 10 0 3 56 17 32
2020 SO-04 28 41 14 4 0 0 12 79 5 26
2020 SO-05 30 32 23 8 8 0 0 62 15 27
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 23 50 5 0 5 9 9 89 6 22
2020 SO-08 22 33 22 17 6 0 0 56 22 18
2020 SO-10 35 30 9 26 0 0 0 65 26 12
2020 SO-11 18 55 18 9 0 0 0 73 9 11
2019 SO 37 31 15 10 5 0 1 69 16 260
2019 SO-03 45 39 8 2 7 0 0 84 8 58
2019 SO-04 29 20 21 16 9 2 3 52 26 58
2019 SO-05 39 26 26 9 0 0 0 65 9 23
2019 SO-06 54 40 0 5 0 0 0 95 5 20
2019 SO-07 48 30 19 4 0 0 0 78 4 27
2019 SO-08 18 35 24 18 6 0 0 53 24 17
2019 SO-10 17 34 17 23 9 0 0 51 32 12
2018 SO 37 32 16 8 5 1 0 70 13 418
2018 SO-03 44 33 11 11 1 0 0 77 12 104
2018 SO-04 26 31 20 12 8 2 0 59 21 84
2018 SO-05 33 41 17 3 5 0 0 74 9 58
2018 SO-06 46 23 8 4 11 8 0 74 17 26
2018 SO-07 48 25 18 3 5 0 3 74 8 40
2018 SO-08 23 35 27 15 0 0 0 58 15 26
2018 SO-09 50 42 0 8 0 0 0 92 8 12
2018 SO-10 22 14 35 7 22 0 0 36 29 14
2018 SO-11 27 45 18 9 0 0 0 73 9 11
2017 SO 37 30 15 10 8 0 0 67 18 182
2017 SO-00 10 10 20 30 30 0 0 20 60 10
2017 SO-03 41 26 15 11 7 0 0 67 18 38
2017 SO-04 33 21 24 14 8 0 0 54 22 34
2017 SO-05 64 15 15 0 6 0 0 79 6 18
2017 SO-06 41 41 3 15 0 0 0 82 15 15
2017 SO-07 41 27 16 7 9 0 0 68 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 19 33 15 11 22 0 0 52 33 11
2014 SO 36 38 15 7 3 1 1 75 10 321
2014 SO-02 34 14 29 0 4 19 0 60 5 12
2014 SO-03 41 35 8 11 5 0 0 75 16 75
2014 SO-04 25 42 17 14 2 0 0 67 16 60
2014 SO-05 51 35 14 0 0 0 0 86 0 35
2014 SO-06 47 29 12 3 9 0 0 76 12 20
2014 SO-07 54 41 5 0 0 0 0 95 0 28
2014 SO-08 27 33 27 13 0 0 0 60 13 15
2014 SO-10 9 45 27 9 0 0 9 60 10 12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 16 29 27 9 10 9 1 50 21 194
2020 SO-00 20 20 10 10 30 10 0 44 44 10
2020 SO-03 13 27 21 16 16 6 0 43 35 32
2020 SO-04 12 31 31 12 8 6 0 46 22 26
2020 SO-05 23 17 30 23 4 4 0 41 28 27
2020 SO-06 20 20 40 0 10 10 0 44 11 10
2020 SO-07 9 26 35 4 13 13 0 40 20 23
2020 SO-08 11 39 28 0 6 11 6 60 7 18
2020 SO-10 30 35 18 0 0 18 0 79 0 12
2020 SO-11 18 27 45 0 0 9 0 50 0 11
2019 SO 18 34 18 16 8 5 0 55 26 258
2019 SO-03 16 32 23 13 12 4 0 50 26 56
2019 SO-04 18 35 18 12 5 12 0 60 19 57
2019 SO-05 9 43 18 27 3 0 0 52 30 23
2019 SO-06 29 30 10 20 5 5 0 63 27 20
2019 SO-07 7 41 15 33 0 4 0 50 35 27
2019 SO-08 18 29 29 12 12 0 0 47 24 17
2019 SO-10 9 51 9 15 9 9 0 65 26 12
2018 SO 15 32 26 10 10 6 0 51 21 419
2018 SO-03 12 34 28 9 12 4 0 49 22 105
2018 SO-04 13 31 34 11 6 5 0 47 18 83
2018 SO-05 12 25 30 16 14 3 0 38 31 57
2018 SO-06 15 42 15 8 15 4 0 60 24 26
2018 SO-07 10 28 28 13 13 10 0 42 28 40
2018 SO-08 19 38 23 8 4 8 0 63 13 26
2018 SO-09 42 8 33 8 0 8 0 55 9 12
2018 SO-10 14 40 6 14 13 13 0 62 31 15
2018 SO-11 17 33 25 8 8 8 0 55 18 12
2017 SO 14 34 22 11 13 5 0 51 25 180
2017 SO-00 0 30 10 10 30 20 0 38 50 10
2017 SO-03 11 35 24 7 19 3 0 48 27 38
2017 SO-04 13 30 35 10 8 3 0 45 19 34
2017 SO-05 9 37 21 19 15 0 0 46 33 18
2017 SO-06 23 21 30 11 15 0 0 44 26 15
2017 SO-07 34 20 20 9 9 7 0 58 20 16
2017 SO-08 0 55 9 27 0 9 0 60 30 11
2014 SO 16 30 22 14 10 7 0 50 26 320
2014 SO-02 11 31 11 37 0 11 0 46 42 11
2014 SO-03 14 33 22 10 12 7 2 52 24 75
2014 SO-04 18 30 26 14 8 3 0 50 23 61
2014 SO-05 9 40 15 18 8 9 0 54 29 35
2014 SO-06 35 24 21 12 9 0 0 59 21 20
2014 SO-07 22 19 15 17 13 15 0 48 35 28
2014 SO-08 13 33 33 20 0 0 0 47 20 15
2014 SO-10 14 18 27 23 9 9 0 35 35 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 10 28 22 23 15 1 0 39 39 193
2020 SO-00 20 30 10 10 30 0 0 50 40 10
2020 SO-03 13 14 14 32 26 0 0 27 58 32
2020 SO-04 9 29 34 13 13 2 0 39 26 25
2020 SO-05 8 32 19 30 11 0 0 39 42 27
2020 SO-06 10 30 20 20 20 0 0 40 40 10
2020 SO-07 0 17 26 35 17 4 0 18 55 23
2020 SO-08 11 33 33 17 6 0 0 44 22 18
2020 SO-10 21 26 26 26 0 0 0 47 26 12
2020 SO-11 9 55 9 9 18 0 0 64 27 11
2019 SO 15 27 18 24 14 0 0 43 39 259
2019 SO-03 20 32 17 16 12 2 0 53 29 56
2019 SO-04 16 24 30 20 10 0 0 40 30 58
2019 SO-05 9 17 17 31 26 0 0 26 57 23
2019 SO-06 29 35 10 10 15 0 0 65 25 20
2019 SO-07 7 19 19 37 19 0 0 26 56 27
2019 SO-08 6 29 12 41 12 0 0 35 53 17
2019 SO-10 0 43 9 40 9 0 0 43 49 12
2018 SO 12 30 22 19 14 2 0 43 34 419
2018 SO-03 10 28 18 20 21 3 0 39 43 104
2018 SO-04 12 29 23 23 12 1 0 41 35 83
2018 SO-05 7 23 28 22 21 0 0 30 43 58
2018 SO-06 19 23 31 11 15 0 0 42 27 26
2018 SO-07 8 25 25 30 10 3 0 33 41 40
2018 SO-08 8 42 27 15 4 4 0 52 20 26
2018 SO-09 33 33 8 17 0 8 0 73 18 12
2018 SO-10 6 41 6 33 13 0 0 47 46 15
2018 SO-11 25 8 58 0 8 0 0 33 8 12
2017 SO 11 25 21 19 22 2 0 36 42 182
2017 SO-00 10 10 10 20 40 10 0 22 67 10
2017 SO-03 14 14 13 34 25 0 0 28 59 38
2017 SO-04 10 26 29 12 21 3 0 36 33 34
2017 SO-05 6 27 21 19 27 0 0 33 46 18
2017 SO-06 15 18 33 18 15 0 0 33 33 15
2017 SO-07 14 41 14 16 16 0 0 54 32 16
2017 SO-08 0 36 36 9 18 0 0 36 27 11
2017 SO-10 26 19 11 22 22 0 0 45 44 11
2014 SO 12 30 25 13 17 2 0 43 31 320
2014 SO-02 0 27 31 21 11 11 0 30 36 11
2014 SO-03 14 25 31 10 16 3 2 40 28 75
2014 SO-04 13 45 20 12 10 0 0 58 22 61
2014 SO-05 3 34 25 12 26 0 0 37 38 35
2014 SO-06 35 15 18 18 15 0 0 50 32 20
2014 SO-07 15 45 11 17 13 0 0 59 29 28
2014 SO-08 7 33 47 7 7 0 0 40 13 15
2014 SO-10 14 9 27 23 27 0 0 23 50 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 3 24 18 28 23 3 0 28 53 194
2020 SO-00 0 30 20 10 30 10 0 33 44 10
2020 SO-03 3 14 18 19 42 3 0 18 64 32
2020 SO-04 4 31 16 31 16 2 0 35 48 26
2020 SO-05 4 28 15 30 23 0 0 32 53 27
2020 SO-06 10 20 20 30 20 0 0 30 50 10
2020 SO-07 0 4 13 48 30 4 0 5 82 23
2020 SO-08 6 22 28 33 11 0 0 28 44 18
2020 SO-10 4 35 26 26 9 0 0 39 35 12
2020 SO-11 9 18 27 18 27 0 0 27 45 11
2019 SO 10 17 22 27 22 2 0 29 49 259
2019 SO-03 18 15 25 18 21 4 0 34 41 56
2019 SO-04 8 14 32 31 13 2 0 23 45 58
2019 SO-05 9 8 17 40 26 0 0 17 66 23
2019 SO-06 24 25 5 25 20 0 0 49 46 20
2019 SO-07 0 19 11 41 26 4 0 19 69 27
2019 SO-08 0 24 18 29 29 0 0 24 59 17
2019 SO-10 0 17 34 6 43 0 0 17 49 12
2018 SO 9 22 21 26 20 3 0 32 47 419
2018 SO-03 10 20 19 23 26 2 0 30 50 104
2018 SO-04 6 28 19 27 19 1 0 34 46 83
2018 SO-05 3 14 28 26 26 3 0 18 54 58
2018 SO-06 19 19 24 15 23 0 0 38 38 26
2018 SO-07 5 20 13 40 20 3 0 26 62 40
2018 SO-08 8 23 27 35 8 0 0 31 42 26
2018 SO-09 8 25 25 33 0 8 0 36 36 12
2018 SO-10 8 40 0 19 27 6 0 51 49 15
2018 SO-11 17 25 17 33 8 0 0 42 42 12
2017 SO 9 17 19 24 27 4 0 27 52 182
2017 SO-00 0 10 10 20 50 10 0 11 78 10
2017 SO-03 17 5 21 27 30 0 0 22 57 38
2017 SO-04 14 14 24 15 29 3 0 29 46 34
2017 SO-05 6 15 21 37 21 0 0 21 58 18
2017 SO-06 0 15 13 41 30 0 0 15 71 15
2017 SO-07 7 27 14 30 16 7 0 36 49 16
2017 SO-08 0 27 27 18 27 0 0 27 45 11
2017 SO-10 11 30 11 15 33 0 0 41 48 11
2014 SO 5 23 24 27 17 3 0 30 45 321
2014 SO-02 0 16 43 31 11 0 0 16 41 11
2014 SO-03 8 18 26 27 16 3 1 27 45 75
2014 SO-04 7 29 26 30 6 2 0 37 37 62
2014 SO-05 0 25 24 27 21 3 0 26 49 34
2014 SO-06 12 41 12 15 21 0 0 53 35 20
2014 SO-07 4 26 22 31 17 0 0 30 48 28
2014 SO-08 0 47 13 27 7 7 0 50 36 15
2014 SO-10 5 18 18 23 36 0 0 23 59 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 4 22 18 28 26 3 0 26 55 194
2020 SO-00 0 10 10 40 30 10 0 11 78 10
2020 SO-03 0 18 13 21 49 0 0 18 69 32
2020 SO-04 2 16 25 28 25 4 0 19 55 26
2020 SO-05 4 23 24 26 23 0 0 26 49 27
2020 SO-06 10 20 20 20 30 0 0 30 50 10
2020 SO-07 4 4 9 43 35 4 0 9 82 23
2020 SO-08 0 33 22 22 22 0 0 33 44 18
2020 SO-10 4 53 9 26 9 0 0 56 35 12
2020 SO-11 18 18 45 9 9 0 0 36 18 11
2019 SO 9 20 21 28 21 1 0 30 49 259
2019 SO-03 15 16 21 27 17 4 0 32 46 56
2019 SO-04 8 20 30 26 15 1 0 28 42 58
2019 SO-05 4 17 18 39 21 0 0 21 61 23
2019 SO-06 19 25 20 10 25 0 0 44 35 20
2019 SO-07 0 22 22 26 30 0 0 22 56 27
2019 SO-08 0 29 6 29 35 0 0 29 65 17
2019 SO-10 0 26 17 32 26 0 0 26 57 12
2018 SO 7 25 22 24 19 2 0 34 44 420
2018 SO-03 7 22 19 25 25 3 0 30 51 105
2018 SO-04 6 31 20 19 20 2 0 38 41 83
2018 SO-05 3 26 21 28 23 0 0 29 50 58
2018 SO-06 15 27 16 27 15 0 0 42 42 26
2018 SO-07 5 13 33 30 18 3 0 18 49 40
2018 SO-08 8 31 23 31 8 0 0 38 38 26
2018 SO-09 8 42 8 33 0 8 0 55 36 12
2018 SO-10 14 13 19 20 33 0 0 27 54 15
2018 SO-11 17 17 33 33 0 0 0 33 33 12
2017 SO 8 22 20 22 27 1 0 30 49 181
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 11 13 24 17 32 3 0 25 51 38
2017 SO-04 5 22 23 26 21 3 0 28 48 34
2017 SO-05 0 40 9 31 21 0 0 40 52 18
2017 SO-06 8 26 26 3 38 0 0 33 41 15
2017 SO-07 7 27 14 30 23 0 0 34 53 16
2017 SO-08 9 18 36 18 18 0 0 27 36 11
2017 SO-10 15 11 11 26 37 0 0 26 63 11
2014 SO 9 31 24 18 17 1 0 40 35 321
2014 SO-02 0 27 21 9 43 0 0 27 52 11
2014 SO-03 12 31 22 10 21 3 1 45 32 75
2014 SO-04 9 41 26 15 7 2 0 51 22 62
2014 SO-05 3 25 30 29 13 0 0 29 41 34
2014 SO-06 18 47 6 18 12 0 0 65 29 20
2014 SO-07 0 26 39 22 13 0 0 26 35 28
2014 SO-08 20 27 27 0 27 0 0 47 27 15
2014 SO-10 5 27 0 41 27 0 0 32 68 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 11 31 25 22 9 0 1 43 31 193
2020 SO-03 13 29 13 29 16 0 0 42 45 32
2020 SO-04 18 33 32 16 0 0 0 51 16 26
2020 SO-05 19 32 38 11 0 0 0 51 11 27
2020 SO-06 30 20 30 20 0 0 0 50 20 10
2020 SO-07 0 22 35 30 13 0 0 22 43 23
2020 SO-08 11 44 17 22 6 0 0 56 28 18
2020 SO-10 0 21 53 18 9 0 0 21 26 12
2020 SO-11 18 36 0 27 18 0 0 55 45 11
2019 SO 14 29 24 19 13 1 0 44 32 259
2019 SO-03 21 34 20 16 9 0 0 55 25 56
2019 SO-04 10 24 31 30 5 0 0 33 35 57
2019 SO-05 8 53 13 9 8 4 4 67 19 23
2019 SO-06 13 39 29 10 5 5 0 54 15 21
2019 SO-07 14 32 21 18 14 0 0 46 32 28
2019 SO-08 12 12 24 18 35 0 0 24 53 17
2019 SO-10 0 23 34 34 9 0 0 23 43 12
2018 SO 14 28 27 18 11 1 0 43 30 420
2018 SO-03 22 35 24 11 9 0 0 56 19 103
2018 SO-04 10 23 24 27 16 1 0 33 43 83
2018 SO-05 10 30 33 16 7 2 2 42 24 57
2018 SO-06 11 35 19 15 19 0 0 46 34 26
2018 SO-07 12 19 29 24 17 0 0 31 40 42
2018 SO-08 4 38 38 12 8 0 0 42 19 26
2018 SO-09 8 25 17 50 0 0 0 33 50 12
2018 SO-10 6 20 43 18 12 0 0 26 30 16
2018 SO-11 0 50 8 25 17 0 0 50 42 12
2017 SO 12 30 19 21 17 0 0 42 39 182
2017 SO-00 10 10 10 50 20 0 0 20 70 10
2017 SO-03 13 35 17 11 24 0 0 48 35 38
2017 SO-04 20 22 21 17 19 0 0 42 37 34
2017 SO-05 19 23 31 19 9 0 0 42 27 18
2017 SO-06 3 30 15 36 15 0 0 33 51 15
2017 SO-07 14 43 14 27 3 0 0 57 30 16
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2017 SO-10 0 34 11 22 33 0 0 34 55 11
2014 SO 14 37 20 15 13 0 0 51 28 319
2014 SO-02 10 39 29 13 10 0 0 48 23 12
2014 SO-03 14 45 23 6 12 0 0 59 18 75
2014 SO-04 16 36 23 11 14 0 0 52 25 60
2014 SO-05 20 45 25 2 9 0 0 65 11 35
2014 SO-06 21 29 15 24 12 0 0 50 35 20
2014 SO-07 15 35 13 15 22 0 0 50 37 28
2014 SO-08 20 13 13 33 20 0 0 33 53 15
2014 SO-10 5 41 27 18 0 9 0 50 20 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 27 44 17 11 2 0 0 71 13 192
2020 SO-03 29 35 16 16 3 0 0 64 19 32
2020 SO-04 35 35 26 4 0 0 0 69 4 26
2020 SO-05 19 55 15 8 4 0 0 74 11 27
2020 SO-06 40 40 10 10 0 0 0 80 10 10
2020 SO-07 22 43 22 9 4 0 0 65 13 23
2020 SO-08 24 59 12 6 0 0 0 82 6 17
2020 SO-10 9 74 9 9 0 0 0 82 9 12
2020 SO-11 36 36 9 18 0 0 0 73 18 11
2019 SO 23 47 16 10 4 0 0 70 14 259
2019 SO-03 23 50 12 13 2 0 0 73 15 56
2019 SO-04 24 44 20 5 7 0 0 68 12 57
2019 SO-05 17 57 13 9 3 0 0 74 12 23
2019 SO-06 23 63 14 0 0 0 0 86 0 21
2019 SO-07 11 54 25 11 0 0 0 64 11 28
2019 SO-08 18 41 12 24 6 0 0 59 29 17
2019 SO-10 32 43 9 9 9 0 0 74 17 12
2018 SO 26 46 15 9 4 1 0 72 13 422
2018 SO-03 31 50 11 6 2 0 1 81 8 104
2018 SO-04 27 38 19 12 4 0 0 65 16 83
2018 SO-05 28 38 17 10 6 0 0 66 16 57
2018 SO-06 20 57 8 8 4 4 0 80 12 26
2018 SO-07 21 43 21 12 2 0 0 64 14 42
2018 SO-08 15 59 22 4 0 0 0 74 4 27
2018 SO-09 8 67 8 17 0 0 0 75 17 12
2018 SO-10 19 37 30 0 13 0 0 57 13 16
2018 SO-11 33 58 0 8 0 0 0 92 8 12
2017 SO 23 47 17 10 3 0 0 70 13 182
2017 SO-00 30 40 0 10 20 0 0 70 30 10
2017 SO-03 22 46 20 11 0 0 0 69 11 38
2017 SO-04 23 43 21 10 3 0 0 66 14 34
2017 SO-05 27 46 19 6 2 0 0 73 9 18
2017 SO-06 26 53 6 15 0 0 0 79 15 15
2017 SO-07 27 23 41 9 0 0 0 50 9 16
2017 SO-08 18 64 9 9 0 0 0 82 9 11
2017 SO-10 19 37 22 11 11 0 0 56 22 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 29 32 13 13 11 1 1 63 25 193
2020 SO-00 20 10 10 30 30 0 0 30 60 10
2020 SO-03 32 29 12 10 16 0 0 62 26 32
2020 SO-04 26 36 25 4 4 4 0 66 9 26
2020 SO-05 31 29 20 12 8 0 0 61 20 26
2020 SO-06 40 30 20 10 0 0 0 70 10 10
2020 SO-07 17 61 4 9 4 0 4 82 14 23
2020 SO-08 17 28 6 28 17 6 0 47 47 18
2020 SO-10 18 39 26 9 9 0 0 56 18 12
2020 SO-11 45 27 0 9 18 0 0 73 27 11
2019 SO 30 32 14 13 11 0 1 62 24 261
2019 SO-03 43 33 14 7 3 0 0 77 10 58
2019 SO-04 19 19 19 17 24 0 1 38 42 58
2019 SO-05 35 40 8 9 8 0 0 75 17 23
2019 SO-06 39 51 10 0 0 0 0 90 0 20
2019 SO-07 33 41 7 19 0 0 0 74 19 27
2019 SO-08 18 18 18 24 24 0 0 35 47 17
2019 SO-10 0 34 23 17 26 0 0 34 43 12
2018 SO 28 35 16 11 8 1 1 64 19 418
2018 SO-03 41 34 15 6 2 0 1 77 8 104
2018 SO-04 14 23 25 17 20 1 0 37 37 84
2018 SO-05 29 45 14 5 7 0 0 74 12 58
2018 SO-06 39 31 8 8 11 4 0 72 20 26
2018 SO-07 30 40 10 13 5 0 3 72 18 40
2018 SO-08 23 27 23 15 12 0 0 50 27 26
2018 SO-09 42 42 17 0 0 0 0 83 0 12
2018 SO-10 7 58 0 28 7 0 0 65 35 14
2018 SO-11 9 64 9 18 0 0 0 73 18 11
2017 SO 25 39 11 14 10 0 0 65 25 182
2017 SO-00 20 20 0 10 50 0 0 40 60 10
2017 SO-03 33 44 13 10 1 0 0 77 11 38
2017 SO-04 15 32 19 18 15 0 1 48 33 34
2017 SO-05 46 33 0 19 2 0 0 79 21 18
2017 SO-06 33 41 11 8 8 0 0 74 15 15
2017 SO-07 20 47 9 14 9 0 0 68 23 16
2017 SO-08 18 45 9 18 9 0 0 64 27 11
2017 SO-10 22 34 11 11 22 0 0 56 33 11
2014 SO 30 37 17 10 7 0 0 66 17 321
2014 SO-02 34 43 0 19 4 0 0 77 23 12
2014 SO-03 34 40 13 11 2 0 0 75 13 76
2014 SO-04 14 35 20 15 16 0 0 49 31 60
2014 SO-05 40 49 9 2 0 0 0 89 2 35
2014 SO-06 38 24 26 0 12 0 0 62 12 20
2014 SO-07 43 45 7 5 0 0 0 87 5 28
2014 SO-08 29 29 14 0 29 0 0 57 29 14
2014 SO-10 23 14 55 0 9 0 0 36 9 12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 8 36 17 30 9 0 0 44 39 194
2020 SO-00 20 70 10 0 0 0 0 90 0 10
2020 SO-03 3 37 11 32 16 0 0 40 49 32
2020 SO-04 22 21 14 39 4 0 0 43 43 26
2020 SO-05 4 32 19 30 15 0 0 36 45 27
2020 SO-06 30 40 10 20 0 0 0 70 20 10
2020 SO-07 0 30 22 39 9 0 0 30 48 23
2020 SO-08 0 22 22 39 17 0 0 22 56 18
2020 SO-10 0 56 9 26 9 0 0 56 35 12
2020 SO-11 18 45 0 36 0 0 0 64 36 11
2019 SO 13 40 13 23 10 0 0 53 34 260
2019 SO-03 10 49 15 18 9 0 0 59 26 56
2019 SO-04 16 36 16 27 5 0 0 52 32 57
2019 SO-05 9 52 4 26 4 0 4 64 32 23
2019 SO-06 23 29 10 34 5 0 0 52 39 21
2019 SO-07 0 43 11 32 14 0 0 43 46 28
2019 SO-08 6 35 18 12 29 0 0 41 41 17
2019 SO-10 15 26 0 43 17 0 0 40 60 12
2018 SO 10 45 11 21 11 1 1 56 33 421
2018 SO-03 8 51 11 18 11 0 2 60 29 104
2018 SO-04 11 47 16 17 8 1 0 59 26 83
2018 SO-05 9 44 14 21 12 0 0 52 34 57
2018 SO-06 15 34 16 19 11 0 4 52 32 26
2018 SO-07 7 52 5 19 17 0 0 60 36 42
2018 SO-08 19 37 11 30 4 0 0 56 33 27
2018 SO-09 9 45 0 36 9 0 0 55 45 11
2018 SO-10 6 31 0 44 18 0 0 37 63 16
2018 SO-11 8 42 0 42 8 0 0 50 50 12
2017 SO 7 33 11 30 19 0 0 40 49 182
2017 SO-00 10 30 0 20 40 0 0 40 60 10
2017 SO-03 3 28 7 35 27 0 0 31 62 38
2017 SO-04 8 36 20 24 11 0 0 44 36 34
2017 SO-05 2 46 19 15 19 0 0 48 33 18
2017 SO-06 11 33 0 30 26 0 0 44 56 15
2017 SO-07 7 36 0 50 7 0 0 43 57 16
2017 SO-08 0 45 27 9 18 0 0 45 27 11
2017 SO-10 8 15 0 44 33 0 0 24 76 11
2014 SO 10 29 16 27 17 0 1 39 45 319
2014 SO-02 19 10 0 61 10 0 0 29 71 12
2014 SO-03 12 37 15 22 14 0 0 49 36 75
2014 SO-04 7 34 19 24 16 0 0 41 40 60
2014 SO-05 8 28 25 22 18 0 0 35 40 35
2014 SO-06 3 41 6 41 9 0 0 44 50 20
2014 SO-07 7 35 13 15 26 0 4 44 42 28
2014 SO-08 13 13 7 53 13 0 0 27 67 15
2014 SO-10 14 27 27 23 9 0 0 41 32 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 36 30 17 8 6 1 2 68 14 193
2020 SO-00 20 20 20 30 10 0 0 40 40 10
2020 SO-03 29 32 22 3 13 0 0 62 16 32
2020 SO-04 41 22 25 10 0 0 2 65 10 26
2020 SO-05 47 21 24 4 0 0 4 71 4 26
2020 SO-06 60 20 20 0 0 0 0 80 0 10
2020 SO-07 43 43 0 9 0 0 4 91 9 23
2020 SO-08 22 33 28 0 11 0 6 59 12 18
2020 SO-10 18 47 18 0 9 9 0 71 10 12
2020 SO-11 36 27 18 18 0 0 0 64 18 11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 9 29 24 23 15 0 0 38 38 194
2020 SO-00 10 50 10 10 20 0 0 60 30 10
2020 SO-03 3 27 23 27 19 0 0 31 47 32
2020 SO-04 16 26 25 24 8 0 0 43 32 26
2020 SO-05 11 23 21 15 30 0 0 34 45 27
2020 SO-06 20 30 10 30 10 0 0 50 40 10
2020 SO-07 0 26 26 30 17 0 0 26 48 23
2020 SO-08 6 33 33 17 11 0 0 39 28 18
2020 SO-10 12 18 44 18 9 0 0 30 26 12
2020 SO-11 27 18 36 18 0 0 0 45 18 11
2019 SO 12 32 20 20 14 1 0 45 35 259
2019 SO-03 16 33 25 16 8 2 0 50 25 57
2019 SO-04 12 26 22 23 17 0 0 38 40 58
2019 SO-05 12 26 18 27 12 4 0 40 41 23
2019 SO-06 14 51 15 10 10 0 0 65 20 20
2019 SO-07 0 44 26 19 7 4 0 46 27 27
2019 SO-08 18 24 18 18 24 0 0 41 41 17
2019 SO-10 0 34 0 40 26 0 0 34 66 12
2018 SO 10 34 18 22 14 2 0 46 36 422
2018 SO-03 5 38 20 23 13 2 0 43 36 106
2018 SO-04 11 36 17 17 17 4 0 48 35 84
2018 SO-05 5 29 15 28 21 2 0 35 49 58
2018 SO-06 19 35 19 15 11 0 0 54 27 26
2018 SO-07 5 38 20 28 10 0 0 43 38 40
2018 SO-08 12 46 12 23 8 0 0 58 31 26
2018 SO-09 17 42 8 17 17 0 0 58 33 12
2018 SO-10 8 27 13 33 19 0 0 34 53 15
2018 SO-11 25 17 8 42 8 0 0 42 50 12
2017 SO 11 32 17 24 15 0 0 44 39 182
2017 SO-00 20 20 20 30 10 0 0 40 40 10
2017 SO-03 11 24 7 37 21 0 0 35 58 38
2017 SO-04 14 31 27 12 16 0 0 46 28 34
2017 SO-05 0 31 27 33 9 0 0 31 42 18
2017 SO-06 8 46 13 26 8 0 0 53 33 15
2017 SO-07 7 50 20 9 14 0 0 57 23 16
2017 SO-08 9 64 9 9 9 0 0 73 18 11
2017 SO-10 19 0 22 26 33 0 0 19 59 11
2014 SO 10 28 18 27 16 1 0 39 44 324
2014 SO-02 0 14 14 39 33 0 0 14 71 12
2014 SO-03 10 28 19 23 19 1 0 38 43 77
2014 SO-04 10 36 19 25 10 0 0 46 35 62
2014 SO-05 6 32 12 32 17 0 0 38 49 35
2014 SO-06 24 32 9 12 24 0 0 56 35 20
2014 SO-07 7 22 17 41 9 0 4 31 52 28
2014 SO-08 7 40 13 27 13 0 0 47 40 15
2014 SO-10 5 35 30 10 20 0 0 40 30 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 26 41 13 8 7 0 5 70 16 194
2020 SO-00 10 30 20 0 0 0 40 67 0 10
2020 SO-03 16 34 21 13 13 0 3 52 27 32
2020 SO-04 18 53 16 8 4 0 0 71 12 26
2020 SO-05 15 45 9 8 15 0 8 66 25 27
2020 SO-06 40 60 0 0 0 0 0 100 0 10
2020 SO-07 26 48 9 13 0 0 4 77 14 23
2020 SO-08 28 50 17 0 6 0 0 78 6 18
2020 SO-10 39 26 18 9 9 0 0 65 18 12
2020 SO-11 55 18 0 27 0 0 0 73 27 11
2019 SO 24 39 15 12 9 0 1 64 21 261
2019 SO-03 21 36 22 11 8 0 2 58 19 58
2019 SO-04 20 46 13 12 5 0 3 68 18 58
2019 SO-05 18 39 13 18 8 0 3 59 27 23
2019 SO-06 34 46 5 10 0 5 0 84 11 20
2019 SO-07 33 41 7 15 4 0 0 74 19 27
2019 SO-08 29 41 12 6 12 0 0 71 18 17
2019 SO-10 15 26 26 0 34 0 0 40 34 12
2018 SO 24 41 14 10 8 1 2 68 18 428
2018 SO-03 24 32 21 11 6 2 4 60 18 107
2018 SO-04 16 52 13 13 5 0 1 69 18 85
2018 SO-05 24 40 17 7 11 2 0 65 18 58
2018 SO-06 34 42 0 8 12 0 4 79 21 26
2018 SO-07 31 43 10 7 10 0 0 74 17 42
2018 SO-08 30 52 7 7 4 0 0 81 11 27
2018 SO-09 42 42 0 8 8 0 0 83 17 12
2018 SO-10 6 36 20 12 12 6 7 49 28 16
2018 SO-11 25 42 0 17 8 0 8 73 27 12
2017 SO 26 38 14 13 8 1 1 65 21 182
2017 SO-00 50 10 10 20 10 0 0 60 30 10
2017 SO-03 21 41 13 18 7 0 0 62 25 38
2017 SO-04 25 37 10 14 11 0 3 64 25 34
2017 SO-05 21 43 19 9 9 0 0 64 17 18
2017 SO-06 38 46 11 6 0 0 0 84 6 15
2017 SO-07 27 43 14 14 3 0 0 70 16 16
2017 SO-08 45 27 18 9 0 0 0 73 9 11
2017 SO-10 19 26 11 22 22 0 0 45 44 11
2014 SO 24 37 14 13 9 1 2 63 23 323
2014 SO-02 0 39 10 29 23 0 0 39 52 12
2014 SO-03 20 41 15 10 13 0 1 62 24 77
2014 SO-04 27 38 19 13 2 0 2 66 15 61
2014 SO-05 25 28 18 17 9 3 0 54 27 35
2014 SO-06 41 44 0 6 9 0 0 85 15 20
2014 SO-07 26 37 15 0 19 0 4 66 19 28
2014 SO-08 27 33 7 20 7 0 7 64 29 15
2014 SO-10 25 40 5 20 10 0 0 65 30 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 28 25 21 13 10 1 3 55 24 194
2020 SO-00 30 30 10 20 10 0 0 60 30 10
2020 SO-03 44 26 6 8 16 0 0 69 24 32
2020 SO-04 24 16 31 16 4 0 8 44 22 26
2020 SO-05 28 30 11 15 11 0 4 61 28 27
2020 SO-06 30 50 10 10 0 0 0 80 10 10
2020 SO-07 22 30 30 13 4 0 0 52 17 23
2020 SO-08 11 22 44 6 17 0 0 33 22 18
2020 SO-10 18 9 39 0 18 0 18 32 21 12
2020 SO-11 45 9 27 18 0 0 0 55 18 11
2019 SO 30 29 19 11 9 0 2 60 20 260
2019 SO-03 26 30 23 11 7 2 2 58 18 57
2019 SO-04 32 30 12 16 9 0 2 62 25 58
2019 SO-05 29 44 13 9 4 0 0 73 13 23
2019 SO-06 49 25 20 5 0 0 0 75 5 20
2019 SO-07 15 26 37 11 11 0 0 41 22 27
2019 SO-08 24 29 18 0 29 0 0 53 29 17
2019 SO-10 17 26 23 0 9 0 26 57 11 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 20 23 26 16 11 1 3 45 28 194
2020 SO-00 40 40 0 10 10 0 0 80 20 10
2020 SO-03 16 19 26 19 16 3 0 36 37 32
2020 SO-04 16 25 26 16 8 0 8 44 27 26
2020 SO-05 19 9 34 23 15 0 0 28 38 27
2020 SO-06 20 30 40 0 10 0 0 50 10 10
2020 SO-07 13 30 22 22 13 0 0 43 35 23
2020 SO-08 6 33 28 22 11 0 0 39 33 18
2020 SO-10 30 26 18 9 0 0 18 68 11 12
2020 SO-11 45 9 36 9 0 0 0 55 9 11
2019 SO 29 25 23 12 7 1 3 56 20 256
2019 SO-03 33 29 23 7 3 0 4 65 11 55
2019 SO-04 32 24 18 11 8 2 5 61 20 58
2019 SO-05 22 18 23 32 5 0 0 40 36 22
2019 SO-06 24 25 35 10 0 5 0 52 11 20
2019 SO-07 19 33 37 4 7 0 0 52 11 27
2019 SO-08 19 25 19 25 13 0 0 44 38 16
2019 SO-10 9 23 43 9 0 0 17 39 10 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 71 13 5 3 4 1 3 88 7 192
2020 SO-00 80 20 0 0 0 0 0 100 0 10
2020 SO-03 71 13 3 3 10 0 0 84 13 32
2020 SO-04 75 12 4 0 0 0 8 96 0 26
2020 SO-05 72 12 8 4 0 0 4 88 4 26
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 74 9 9 4 4 0 0 83 9 23
2020 SO-08 72 11 6 6 6 0 0 83 11 18
2020 SO-10 47 18 9 0 9 0 18 79 11 12
2020 SO-11 91 9 0 0 0 0 0 100 0 11
2019 SO 69 12 8 3 3 2 3 85 6 257
2019 SO-03 74 9 9 2 3 1 2 85 5 56
2019 SO-04 73 9 7 2 4 2 3 87 6 57
2019 SO-05 69 22 0 9 0 0 0 91 9 23
2019 SO-06 80 5 10 0 5 0 0 85 5 20
2019 SO-07 67 7 19 4 4 0 0 74 7 27
2019 SO-08 59 35 6 0 0 0 0 94 0 17
2019 SO-10 40 0 17 9 0 9 26 61 13 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 68 13 5 3 2 1 8 89 6 194
2020 SO-00 50 30 10 10 0 0 0 80 10 10
2020 SO-03 68 16 6 6 3 0 0 84 10 32
2020 SO-04 72 14 4 0 0 0 10 95 0 26
2020 SO-05 51 11 8 8 4 4 15 77 14 27
2020 SO-06 80 10 0 0 0 10 0 100 0 10
2020 SO-07 70 17 9 0 4 0 0 87 4 23
2020 SO-08 67 28 0 0 0 0 6 100 0 18
2020 SO-10 74 0 0 9 0 0 18 89 11 12
2020 SO-11 73 9 0 0 0 0 18 100 0 11
2019 SO 69 9 7 3 3 2 8 86 6 259
2019 SO-03 70 15 9 0 1 0 5 89 1 56
2019 SO-04 69 7 5 4 8 2 5 81 13 58
2019 SO-05 73 9 0 4 4 0 9 90 10 23
2019 SO-06 65 5 5 5 0 5 15 87 6 20
2019 SO-07 74 11 7 0 0 0 7 92 0 27
2019 SO-08 82 0 6 6 0 0 6 88 6 17
2019 SO-10 66 0 9 0 0 0 26 89 0 12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 21 43 16 15 6 0 0 64 21 191
2020 SO-03 19 37 16 14 13 0 0 56 27 32
2020 SO-04 18 33 18 26 4 0 0 51 31 26
2020 SO-05 4 55 30 0 11 0 0 58 11 27
2020 SO-06 60 30 0 10 0 0 0 90 10 10
2020 SO-07 23 45 18 14 0 0 0 68 14 22
2020 SO-08 17 67 17 0 0 0 0 83 0 18
2020 SO-10 9 65 18 9 0 0 0 74 9 12
2020 SO-11 45 27 0 27 0 0 0 73 27 11
2019 SO 19 39 19 16 7 0 0 58 22 258
2019 SO-03 16 36 23 16 9 0 0 52 25 56
2019 SO-04 15 28 27 25 5 0 0 43 30 56
2019 SO-05 21 44 17 9 9 0 0 65 18 23
2019 SO-06 33 43 14 5 0 5 0 80 5 21
2019 SO-07 18 46 18 14 4 0 0 64 18 28
2019 SO-08 6 59 12 18 6 0 0 65 24 17
2019 SO-10 9 40 0 26 26 0 0 49 51 12
2018 SO 21 42 15 13 7 0 0 64 21 423
2018 SO-03 21 39 18 14 7 0 1 61 21 105
2018 SO-04 18 35 16 22 10 0 0 53 31 83
2018 SO-05 17 48 17 10 7 0 0 65 17 57
2018 SO-06 19 54 15 4 8 0 0 73 11 26
2018 SO-07 31 43 12 7 7 0 0 74 14 42
2018 SO-08 15 48 11 19 7 0 0 63 26 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 19 43 7 12 18 0 0 63 30 16
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 26 40 12 10 12 0 0 66 23 182
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 18 49 9 9 15 0 0 67 24 38
2017 SO-04 21 33 17 17 11 0 0 54 29 34
2017 SO-05 52 33 0 6 9 0 0 85 15 18
2017 SO-06 23 41 18 11 8 0 0 64 18 15
2017 SO-07 41 30 14 14 3 0 0 70 16 16
2017 SO-08 27 27 27 18 0 0 0 55 18 11
2017 SO-10 11 45 0 11 33 0 0 56 44 11
2014 SO 26 47 11 11 6 0 0 73 16 317
2014 SO-02 24 57 0 0 19 0 0 81 19 12
2014 SO-03 25 50 7 12 5 0 0 76 17 74
2014 SO-04 23 56 8 10 4 0 0 79 13 60
2014 SO-05 20 58 15 3 3 0 0 78 6 35
2014 SO-06 38 44 3 0 15 0 0 82 15 20
2014 SO-07 37 35 15 13 0 0 0 72 13 28
2014 SO-08 20 33 20 27 0 0 0 53 27 15
2014 SO-10 45 9 36 9 0 0 0 55 9 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 21 37 20 16 6 0 0 58 22 193
2020 SO-03 19 27 13 27 13 0 0 47 40 32
2020 SO-04 12 37 34 8 8 0 0 49 16 26
2020 SO-05 11 47 19 15 8 0 0 58 23 27
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 22 48 17 13 0 0 0 70 13 23
2020 SO-08 28 28 17 22 6 0 0 56 28 18
2020 SO-10 26 56 18 0 0 0 0 82 0 12
2020 SO-11 27 36 27 9 0 0 0 64 9 11
2019 SO 17 40 22 15 6 0 0 57 21 258
2019 SO-03 12 41 29 13 5 0 0 53 18 56
2019 SO-04 15 31 24 21 9 0 0 46 29 57
2019 SO-05 21 44 17 18 0 0 0 65 18 23
2019 SO-06 39 40 15 5 0 0 0 80 5 20
2019 SO-07 18 50 18 11 4 0 0 68 14 28
2019 SO-08 6 53 12 18 12 0 0 59 29 17
2019 SO-10 0 34 40 17 9 0 0 34 26 12
2018 SO 21 39 25 9 5 0 0 60 14 422
2018 SO-03 21 45 18 9 5 0 1 67 15 105
2018 SO-04 22 29 25 14 10 0 0 51 24 83
2018 SO-05 16 41 33 5 5 0 0 56 10 57
2018 SO-06 19 54 11 11 4 0 0 73 15 26
2018 SO-07 31 33 26 7 2 0 0 64 10 42
2018 SO-08 11 44 37 7 0 0 0 56 7 27
2018 SO-09 42 25 25 8 0 0 0 67 8 12
2018 SO-10 6 25 44 18 6 0 0 31 24 16
2018 SO-11 8 75 8 8 0 0 0 83 8 12
2017 SO 22 36 20 13 8 0 0 58 21 182
2017 SO-00 10 20 20 10 40 0 0 30 50 10
2017 SO-03 24 31 21 17 7 0 0 55 24 38
2017 SO-04 23 29 20 23 4 0 0 53 27 34
2017 SO-05 27 40 19 6 9 0 0 67 15 18
2017 SO-06 15 51 15 8 11 0 0 67 18 15
2017 SO-07 27 50 14 7 3 0 0 77 9 16
2017 SO-08 9 64 18 9 0 0 0 73 9 11
2017 SO-10 15 33 19 11 22 0 0 48 33 11
2014 SO 26 40 20 9 5 0 0 66 14 319
2014 SO-02 14 53 10 13 10 0 0 67 23 12
2014 SO-03 28 43 13 9 6 1 0 71 16 75
2014 SO-04 26 41 23 9 2 0 0 66 11 60
2014 SO-05 32 49 9 6 3 0 0 82 9 35
2014 SO-06 41 41 6 6 6 0 0 82 12 20
2014 SO-07 41 33 22 4 0 0 0 74 4 28
2014 SO-08 7 60 27 7 0 0 0 67 7 15
2014 SO-10 18 45 18 18 0 0 0 64 18 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 14 41 24 16 3 0 2 55 20 191
2020 SO-00 10 30 10 10 20 0 20 50 38 10
2020 SO-03 16 34 21 19 6 0 3 52 27 32
2020 SO-04 12 39 41 8 0 0 0 51 8 26
2020 SO-05 15 39 26 19 0 0 0 55 19 27
2020 SO-06 40 50 10 0 0 0 0 90 0 10
2020 SO-07 5 38 24 29 0 0 5 45 30 21
2020 SO-08 24 41 12 24 0 0 0 65 24 17
2020 SO-10 9 44 35 12 0 0 0 53 12 12
2020 SO-11 9 55 9 18 9 0 0 64 27 11
2019 SO 18 43 21 14 4 0 0 61 18 260
2019 SO-03 17 51 18 11 3 0 0 68 14 56
2019 SO-04 21 35 26 14 4 0 0 57 17 57
2019 SO-05 12 48 21 18 0 0 0 61 18 23
2019 SO-06 28 39 19 14 0 0 0 66 14 21
2019 SO-07 7 54 32 4 4 0 0 61 7 28
2019 SO-08 18 41 18 6 18 0 0 59 24 17
2019 SO-10 17 23 17 34 9 0 0 40 43 12
2018 SO 16 40 26 12 6 1 0 56 18 421
2018 SO-03 21 41 24 7 6 1 0 63 13 104
2018 SO-04 10 46 22 16 6 1 0 56 22 83
2018 SO-05 7 50 34 4 6 0 0 57 9 56
2018 SO-06 24 38 19 11 8 0 0 62 19 26
2018 SO-07 12 40 29 14 2 2 0 54 17 42
2018 SO-08 7 33 44 15 0 0 0 41 15 27
2018 SO-09 33 0 33 33 0 0 0 33 33 12
2018 SO-10 13 25 19 24 18 0 0 38 42 16
2018 SO-11 33 42 0 17 8 0 0 75 25 12
2017 SO 18 40 16 15 9 1 1 59 24 182
2017 SO-00 20 20 10 0 40 0 10 44 44 10
2017 SO-03 15 33 21 18 13 0 0 48 31 38
2017 SO-04 26 40 10 20 4 0 0 66 24 34
2017 SO-05 27 27 25 12 9 0 0 54 21 18
2017 SO-06 18 38 13 23 0 0 8 61 25 15
2017 SO-07 7 64 27 0 3 0 0 70 3 16
2017 SO-08 18 45 27 9 0 0 0 64 9 11
2017 SO-10 11 45 0 33 11 0 0 56 44 11
2014 SO 22 46 20 9 3 0 0 68 12 319
2014 SO-02 19 48 13 19 0 0 0 67 19 12
2014 SO-03 24 54 17 1 3 0 0 79 4 75
2014 SO-04 24 47 14 12 4 0 0 71 15 60
2014 SO-05 20 55 18 3 3 0 0 75 6 35
2014 SO-06 29 26 35 0 9 0 0 56 9 20
2014 SO-07 48 17 28 7 0 0 0 65 7 28
2014 SO-08 7 53 13 27 0 0 0 60 27 15
2014 SO-10 9 55 9 18 9 0 0 64 27 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 9 36 24 20 7 2 1 47 29 194
2020 SO-00 10 20 20 30 10 0 10 33 44 10
2020 SO-03 0 23 29 24 16 8 0 25 44 32
2020 SO-04 10 31 43 16 0 0 0 41 16 26
2020 SO-05 11 36 19 26 4 4 0 49 31 27
2020 SO-06 20 30 30 20 0 0 0 50 20 10
2020 SO-07 9 48 9 13 17 4 0 59 32 23
2020 SO-08 6 50 33 6 6 0 0 56 11 18
2020 SO-10 18 47 18 18 0 0 0 65 18 12
2020 SO-11 9 45 9 36 0 0 0 55 36 11
2019 SO 8 39 28 15 7 3 0 48 23 260
2019 SO-03 8 33 34 11 8 5 0 44 20 57
2019 SO-04 7 34 29 17 10 3 0 42 28 58
2019 SO-05 8 44 17 27 4 0 0 52 31 23
2019 SO-06 18 63 5 10 5 0 0 81 14 21
2019 SO-07 4 43 21 25 7 0 0 46 32 28
2019 SO-08 0 53 24 12 12 0 0 53 24 17
2019 SO-10 0 15 60 17 9 0 0 15 26 12
2018 SO 8 37 30 17 5 3 0 46 23 428
2018 SO-03 5 30 36 20 7 3 0 36 27 107
2018 SO-04 6 40 30 14 7 2 0 47 22 85
2018 SO-05 7 26 38 17 7 5 0 34 25 58
2018 SO-06 19 43 8 31 0 0 0 62 31 26
2018 SO-07 2 45 33 14 5 0 0 48 19 42
2018 SO-08 0 52 26 19 4 0 0 52 22 27
2018 SO-09 17 58 17 8 0 0 0 75 8 12
2018 SO-10 0 56 20 18 6 0 0 56 24 16
2018 SO-11 17 33 17 17 0 17 0 60 20 12
2017 SO 9 32 23 22 9 4 0 43 33 182
2017 SO-00 0 20 0 40 20 20 0 25 75 10
2017 SO-03 10 18 27 35 7 3 0 29 44 38
2017 SO-04 10 43 22 10 9 6 0 56 20 34
2017 SO-05 2 33 31 12 15 6 0 38 29 18
2017 SO-06 8 11 38 44 0 0 0 18 44 15
2017 SO-07 7 36 41 14 3 0 0 43 16 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 19 33 11 4 33 0 0 52 37 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 9 32 17 22 19 0 1 42 41 192
2020 SO-00 20 20 10 10 40 0 0 40 50 10
2020 SO-03 10 28 15 23 23 0 0 38 47 31
2020 SO-04 18 24 29 16 12 0 0 42 29 26
2020 SO-05 8 24 23 23 23 0 0 32 45 27
2020 SO-06 30 30 20 10 10 0 0 60 20 10
2020 SO-07 4 17 9 35 35 0 0 22 70 23
2020 SO-08 6 41 18 18 18 0 0 47 35 17
2020 SO-10 9 26 26 21 0 0 18 42 26 12
2020 SO-11 0 73 9 18 0 0 0 73 18 11
2019 SO 17 30 19 16 17 0 1 48 33 260
2019 SO-03 20 30 21 11 16 0 2 51 27 56
2019 SO-04 18 34 22 9 18 0 0 52 27 57
2019 SO-05 8 53 12 13 9 0 4 64 23 23
2019 SO-06 23 29 10 19 19 0 0 52 39 21
2019 SO-07 14 25 21 25 14 0 0 39 39 28
2019 SO-08 6 24 18 29 24 0 0 29 53 17
2019 SO-10 15 34 9 26 17 0 0 49 43 12
2018 SO 13 33 25 17 9 1 1 48 27 422
2018 SO-03 14 40 24 13 6 2 1 56 20 104
2018 SO-04 11 36 29 11 11 0 2 48 22 83
2018 SO-05 9 30 33 14 13 0 2 39 27 57
2018 SO-06 19 15 16 38 11 0 0 34 50 26
2018 SO-07 2 38 24 24 12 0 0 40 36 42
2018 SO-08 11 33 19 26 11 0 0 44 37 27
2018 SO-09 8 33 50 8 0 0 0 42 8 12
2018 SO-10 13 38 12 18 18 0 0 52 36 16
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 16 26 15 18 25 0 1 42 43 182
2017 SO-00 10 20 10 10 50 0 0 30 60 10
2017 SO-03 15 18 18 18 30 0 0 34 48 38
2017 SO-04 17 26 17 17 23 0 0 43 40 34
2017 SO-05 27 21 19 19 15 0 0 48 33 18
2017 SO-06 18 15 15 15 36 0 0 33 51 15
2017 SO-07 7 23 34 14 23 0 0 30 36 16
2017 SO-08 0 27 9 45 18 0 0 27 64 11
2017 SO-10 19 26 0 11 33 0 11 51 49 11
2014 SO 15 32 21 19 12 0 1 47 32 319
2014 SO-02 19 10 29 10 33 0 0 29 42 12
2014 SO-03 21 37 15 11 16 0 0 58 27 75
2014 SO-04 14 48 17 16 5 0 0 62 21 60
2014 SO-05 9 28 25 31 8 0 0 37 38 35
2014 SO-06 29 12 9 32 18 0 0 41 50 20
2014 SO-07 7 32 28 30 4 0 0 39 33 28
2014 SO-08 0 27 40 27 7 0 0 27 33 15
2014 SO-10 27 9 9 45 0 0 9 40 50 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 33 35 14 8 7 0 3 71 15 191
2020 SO-00 20 30 0 20 30 0 0 50 50 10
2020 SO-03 49 40 5 3 3 0 0 89 6 32
2020 SO-04 43 29 21 0 0 0 8 78 0 26
2020 SO-05 28 43 17 8 4 0 0 71 12 26
2020 SO-06 30 60 10 0 0 0 0 90 0 10
2020 SO-07 22 39 17 13 9 0 0 61 22 23
2020 SO-08 33 33 22 6 0 0 6 71 6 18
2020 SO-10 0 52 19 19 10 0 0 52 29 11
2020 SO-11 64 0 18 9 0 0 9 70 10 11
2019 SO 24 43 17 10 5 0 1 68 15 260
2019 SO-03 35 42 15 7 0 0 0 78 7 57
2019 SO-04 31 33 16 13 4 0 3 66 17 56
2019 SO-05 21 53 13 0 12 0 0 74 12 23
2019 SO-06 19 34 14 19 10 0 4 55 30 21
2019 SO-07 7 68 21 4 0 0 0 75 4 28
2019 SO-08 12 53 18 6 12 0 0 65 18 17
2019 SO-10 23 43 9 9 17 0 0 66 26 12
2018 SO 29 40 17 9 3 1 1 71 12 422
2018 SO-03 41 45 12 1 0 1 0 87 1 105
2018 SO-04 33 34 16 7 8 0 2 68 16 83
2018 SO-05 31 42 14 11 2 0 0 73 13 57
2018 SO-06 23 46 15 16 0 0 0 69 16 26
2018 SO-07 17 52 21 10 0 0 0 69 10 42
2018 SO-08 27 42 12 19 0 0 0 69 19 26
2018 SO-09 8 33 25 25 8 0 0 42 33 12
2018 SO-10 13 38 24 24 0 0 0 52 24 16
2018 SO-11 25 8 33 17 8 0 8 36 27 12
2017 SO 28 38 18 9 3 0 3 68 13 181
2017 SO-00 0 30 20 10 20 0 20 38 38 10
2017 SO-03 37 42 15 6 0 0 0 79 6 38
2017 SO-04 39 37 11 3 4 0 5 80 8 34
2017 SO-05 34 51 0 13 2 0 0 85 15 17
2017 SO-06 38 33 15 3 0 0 11 80 3 15
2017 SO-07 14 30 36 7 14 0 0 43 20 16
2017 SO-08 9 55 0 36 0 0 0 64 36 11
2017 SO-10 4 37 37 22 0 0 0 41 22 11
2014 SO 31 42 15 7 3 0 1 74 10 318
2014 SO-02 29 61 10 0 0 0 0 90 0 12
2014 SO-03 43 44 11 1 1 0 0 86 3 75
2014 SO-04 42 35 12 7 2 0 1 79 9 60
2014 SO-05 34 31 22 8 6 0 0 65 14 35
2014 SO-06 21 47 21 12 0 0 0 68 12 20
2014 SO-07 27 40 19 9 0 0 4 70 10 27
2014 SO-08 13 60 7 13 7 0 0 73 20 15
2014 SO-10 18 27 18 27 0 0 9 50 30 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 7 93 194
2020 SO-00 10 90 10
2020 SO-03 11 89 32
2020 SO-04 4 96 26
2020 SO-05 4 96 27
2020 SO-06 0 100 10
2020 SO-07 4 96 23
2020 SO-08 17 83 18
2020 SO-10 9 91 12
2020 SO-11 0 100 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 5 5 18 4 16 2 51 21 41 194
2020 SO-00 0 10 20 20 20 10 20 14 57 10
2020 SO-03 0 5 8 6 29 6 45 10 74 32
2020 SO-04 6 2 12 0 21 0 59 19 51 26
2020 SO-05 4 9 19 0 19 0 49 25 37 27
2020 SO-06 10 0 20 0 10 0 60 25 25 10
2020 SO-07 0 4 4 4 26 0 61 11 78 23
2020 SO-08 6 0 39 0 6 0 50 11 11 18
2020 SO-10 12 0 44 9 0 0 35 19 13 12
2020 SO-11 0 9 18 9 0 0 64 25 25 11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 SO 31 42 27 194
2020 SO-00 30 60 10 10
2020 SO-03 23 42 35 32
2020 SO-04 33 41 26 26
2020 SO-05 19 43 38 27
2020 SO-06 40 60 0 10
2020 SO-07 39 26 35 23
2020 SO-08 22 61 17 18
2020 SO-10 47 18 35 12
2020 SO-11 27 64 9 11
2019 SO 28 45 27 261
2019 SO-03 32 53 16 57
2019 SO-04 20 46 34 58
2019 SO-05 21 47 31 23
2019 SO-06 23 34 43 21
2019 SO-07 43 36 21 28
2019 SO-08 53 35 12 17
2019 SO-10 43 23 34 12
2018 SO 33 45 22 419
2018 SO-03 28 45 26 106
2018 SO-04 25 54 22 80
2018 SO-05 41 37 23 57
2018 SO-06 35 46 19 26
2018 SO-07 46 29 24 41
2018 SO-08 37 52 11 27
2018 SO-09 55 36 9 11
2018 SO-10 49 38 12 16
2018 SO-11 17 50 33 12
2017 SO 24 41 35 182
2017 SO-00 30 40 30 10
2017 SO-03 20 35 44 38
2017 SO-04 17 56 27 34
2017 SO-05 21 37 42 18
2017 SO-06 29 15 56 15
2017 SO-07 27 43 30 16
2017 SO-08 36 27 36 11
2017 SO-10 48 30 22 11
2014 SO 25 55 21 324
2014 SO-02 18 34 48 12
2014 SO-03 24 54 22 77
2014 SO-04 14 62 24 61
2014 SO-05 34 46 20 35
2014 SO-06 38 41 21 20
2014 SO-07 15 55 30 28
2014 SO-08 40 60 0 15
2014 SO-10 32 59 9 12

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 SO 21 51 2 19 2 5 59
2019 SO 21 47 8 20 0 4 72
2019 SO-03 11 56 16 17 0 0 18
2019 SO-04 47 35 9 9 0 0 12
2019 SO-07 9 64 0 18 0 9 11
2018 SO 34 30 4 27 1 4 138
2018 SO-03 33 32 10 19 6 0 31
2018 SO-04 29 33 0 38 0 0 21
2018 SO-05 27 35 4 35 0 0 23
2018 SO-07 18 47 6 12 0 18 17
2018 SO-08 30 40 0 20 0 10 10
2017 SO 29 44 2 21 0 2 45
2014 SO 41 30 4 20 9999 4 78
2014 SO-03 21 37 8 34 9999 0 18
2014 SO-05 55 27 0 9 9999 9 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 37 43 13 4 2 1 0 81 6 191
2020 SO-03 23 48 13 13 3 0 0 71 16 32
2020 SO-04 47 42 6 4 0 0 0 89 4 24
2020 SO-05 28 57 11 0 4 0 0 85 4 27
2020 SO-06 60 10 30 0 0 0 0 70 0 10
2020 SO-07 26 48 22 4 0 0 0 74 4 23
2020 SO-08 39 39 17 0 6 0 0 78 6 18
2020 SO-10 47 53 0 0 0 0 0 100 0 12
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 33 45 15 5 3 0 0 78 8 258
2019 SO-03 26 55 15 2 2 0 0 82 4 56
2019 SO-04 43 36 16 5 0 0 0 79 5 56
2019 SO-05 26 39 22 9 3 0 0 65 12 23
2019 SO-06 42 48 5 5 0 0 0 90 5 21
2019 SO-07 29 46 21 0 4 0 0 75 4 28
2019 SO-08 41 35 12 6 6 0 0 76 12 17
2019 SO-10 15 68 0 9 9 0 0 83 17 12
2018 SO 34 45 11 7 2 0 1 80 8 421
2018 SO-03 34 49 11 2 3 0 1 84 5 105
2018 SO-04 37 37 16 8 1 0 0 75 10 83
2018 SO-05 31 46 12 9 2 0 0 77 10 57
2018 SO-06 34 50 8 0 4 0 4 88 4 26
2018 SO-07 24 48 12 17 0 0 0 71 17 42
2018 SO-08 24 64 12 0 0 0 0 88 0 25
2018 SO-09 42 42 8 8 0 0 0 83 8 12
2018 SO-10 39 42 0 12 6 0 0 82 18 16
2018 SO-11 42 50 8 0 0 0 0 92 0 12
2017 SO 34 41 13 7 6 0 0 75 12 182
2017 SO-00 30 40 0 20 10 0 0 70 30 10
2017 SO-03 22 47 20 9 3 0 0 69 11 38
2017 SO-04 32 51 7 7 3 0 0 83 10 34
2017 SO-05 31 42 19 6 2 0 0 73 9 18
2017 SO-06 56 41 3 0 0 0 0 97 0 15
2017 SO-07 30 43 14 7 7 0 0 73 14 16
2017 SO-08 55 27 9 9 0 0 0 82 9 11
2017 SO-10 56 0 11 11 22 0 0 56 33 11
2014 SO 32 49 11 4 2 1 0 83 6 319
2014 SO-02 23 58 19 0 0 0 0 81 0 12
2014 SO-03 25 56 9 6 1 3 0 83 7 75
2014 SO-04 39 49 8 4 0 0 0 88 4 60
2014 SO-05 28 48 15 3 6 0 0 75 9 35
2014 SO-06 38 53 3 6 0 0 0 91 6 20
2014 SO-07 26 54 13 4 4 0 0 80 7 28
2014 SO-08 40 47 7 0 7 0 0 87 7 15
2014 SO-10 55 27 0 9 0 9 0 90 10 12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 11 39 26 18 5 1 0 51 23 193
2020 SO-00 20 30 30 10 10 0 0 50 20 10
2020 SO-03 10 34 21 26 10 0 0 44 36 32
2020 SO-04 12 37 22 18 8 0 2 50 27 26
2020 SO-05 19 28 34 15 4 0 0 47 19 27
2020 SO-06 10 50 30 10 0 0 0 60 10 10
2020 SO-07 0 18 32 36 9 5 0 19 48 22
2020 SO-08 6 67 22 6 0 0 0 72 6 18
2020 SO-10 12 35 26 26 0 0 0 47 26 12
2020 SO-11 18 73 0 0 9 0 0 91 9 11
2019 SO 12 45 18 18 5 1 0 58 23 261
2019 SO-03 14 42 13 19 8 4 0 58 29 58
2019 SO-04 16 30 31 18 4 0 1 47 22 58
2019 SO-05 3 53 18 18 8 0 0 56 26 23
2019 SO-06 9 51 20 20 0 0 0 60 20 20
2019 SO-07 0 67 15 11 7 0 0 67 19 27
2019 SO-08 18 59 6 18 0 0 0 76 18 17
2019 SO-10 0 49 17 17 17 0 0 49 34 12
2018 SO 8 40 26 16 9 2 0 49 25 422
2018 SO-03 10 41 21 15 10 2 0 53 26 106
2018 SO-04 6 37 27 20 6 4 0 44 27 84
2018 SO-05 0 38 24 19 17 2 0 38 37 58
2018 SO-06 4 57 24 8 8 0 0 61 15 26
2018 SO-07 3 38 33 23 5 0 0 40 28 40
2018 SO-08 12 42 35 8 4 0 0 54 12 26
2018 SO-09 0 67 17 17 0 0 0 67 17 12
2018 SO-10 0 27 41 19 13 0 0 27 32 15
2018 SO-11 8 50 33 0 8 0 0 58 8 12
2017 SO 12 29 27 18 13 1 0 41 31 182
2017 SO-00 20 40 0 20 20 0 0 60 40 10
2017 SO-03 11 23 35 11 18 0 0 35 30 38
2017 SO-04 14 25 29 21 10 0 1 39 31 34
2017 SO-05 19 25 36 0 21 0 0 43 21 18
2017 SO-06 8 33 18 30 11 0 0 41 41 15
2017 SO-07 0 34 50 9 7 0 0 34 16 16
2017 SO-08 18 27 18 27 0 9 0 50 30 11
2017 SO-10 4 48 15 22 11 0 0 52 33 11
2014 SO 10 40 27 15 5 3 0 52 21 323
2014 SO-02 0 14 48 37 0 0 0 14 37 12
2014 SO-03 9 46 22 11 8 4 0 57 19 77
2014 SO-04 15 44 29 11 0 2 0 59 11 62
2014 SO-05 11 29 37 13 8 3 0 41 21 34
2014 SO-06 21 53 6 21 0 0 0 74 21 20
2014 SO-07 11 30 24 22 6 4 4 44 30 28
2014 SO-08 7 40 33 13 7 0 0 47 20 15
2014 SO-10 0 41 23 36 0 0 0 41 36 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 18 28 35 14 2 1 2 17 47 194
2020 SO-00 20 30 30 10 0 0 10 11 56 10
2020 SO-03 32 27 37 3 0 0 0 3 60 32
2020 SO-04 10 25 37 21 0 0 8 22 38 26
2020 SO-05 15 26 39 11 8 0 0 19 42 27
2020 SO-06 0 10 50 30 10 0 0 40 10 10
2020 SO-07 30 39 17 13 0 0 0 13 70 23
2020 SO-08 6 22 44 22 0 0 6 24 29 18
2020 SO-10 9 47 35 9 0 0 0 9 56 12
2020 SO-11 27 27 27 18 0 0 0 18 55 11
2019 SO 7 21 43 21 6 0 2 28 28 261
2019 SO-03 5 19 32 28 12 2 2 42 25 57
2019 SO-04 7 14 47 20 11 0 1 32 21 57
2019 SO-05 8 13 57 21 0 0 0 21 21 23
2019 SO-06 5 19 53 14 0 0 8 16 26 21
2019 SO-07 11 32 29 29 0 0 0 29 43 28
2019 SO-08 0 24 47 29 0 0 0 29 24 17
2019 SO-10 9 43 43 6 0 0 0 6 51 12
2018 SO 9 23 39 23 3 1 2 27 33 421
2018 SO-03 9 12 48 26 2 1 1 28 22 105
2018 SO-04 6 24 31 29 5 1 4 36 32 83
2018 SO-05 6 19 38 30 3 0 3 34 26 57
2018 SO-06 4 20 34 31 4 4 4 37 26 26
2018 SO-07 14 24 40 21 0 0 0 21 38 42
2018 SO-08 4 27 58 12 0 0 0 12 31 26
2018 SO-09 8 25 33 33 0 0 0 33 33 12
2018 SO-10 30 32 31 6 0 0 0 6 63 16
2018 SO-11 8 58 25 8 0 0 0 8 67 12
2017 SO 10 27 36 18 6 1 3 25 38 180
2017 SO-00 20 50 10 0 10 0 10 11 78 10
2017 SO-03 14 25 26 27 9 0 0 35 39 37
2017 SO-04 0 26 36 21 11 3 3 34 28 34
2017 SO-05 15 12 40 19 6 0 9 27 30 18
2017 SO-06 18 23 36 23 0 0 0 23 41 15
2017 SO-07 10 36 22 17 0 7 7 20 54 15
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2017 SO-10 11 4 74 11 0 0 0 11 15 11
2014 SO 9 25 37 21 7 1 1 28 35 318
2014 SO-02 0 19 39 24 18 0 0 42 19 12
2014 SO-03 7 25 37 23 9 0 0 31 32 74
2014 SO-04 6 28 27 29 10 0 0 39 35 60
2014 SO-05 9 22 34 23 9 3 0 33 32 35
2014 SO-06 3 29 35 24 9 0 0 32 32 20
2014 SO-07 7 24 56 13 0 0 0 13 31 28
2014 SO-08 20 20 27 27 0 0 7 29 43 15
2014 SO-10 18 64 0 5 14 0 0 18 82 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 19 31 33 13 3 1 1 16 51 193
2020 SO-00 30 10 40 10 0 0 10 11 44 10
2020 SO-03 23 37 23 14 3 0 0 18 60 32
2020 SO-04 16 22 31 25 4 0 2 29 40 26
2020 SO-05 19 19 36 19 8 0 0 26 38 27
2020 SO-06 0 0 80 10 10 0 0 20 0 10
2020 SO-07 35 39 17 9 0 0 0 9 74 23
2020 SO-08 12 35 35 12 0 0 6 13 50 17
2020 SO-10 9 56 26 9 0 0 0 9 65 12
2020 SO-11 9 64 18 9 0 0 0 9 73 11
2019 SO 16 25 32 17 7 2 1 25 42 260
2019 SO-03 14 18 40 13 13 2 0 26 33 56
2019 SO-04 13 24 30 23 9 2 0 32 38 57
2019 SO-05 21 22 38 18 0 0 0 18 44 23
2019 SO-06 10 34 14 24 5 10 4 33 50 21
2019 SO-07 18 32 29 21 0 0 0 21 50 28
2019 SO-08 29 12 41 18 0 0 0 18 41 17
2019 SO-10 15 51 26 0 9 0 0 9 66 12
2018 SO 19 32 28 13 4 2 2 18 53 418
2018 SO-03 16 30 33 14 5 0 2 19 48 103
2018 SO-04 19 32 25 17 5 1 1 22 52 82
2018 SO-05 21 35 28 9 3 2 2 13 58 57
2018 SO-06 11 24 38 11 8 4 4 21 38 26
2018 SO-07 17 38 24 17 2 0 2 20 56 42
2018 SO-08 12 38 31 15 4 0 0 19 50 26
2018 SO-09 58 8 25 8 0 0 0 8 67 12
2018 SO-10 25 43 25 6 0 0 0 6 69 16
2018 SO-11 8 50 25 17 0 0 0 17 58 12
2017 SO 20 32 27 14 4 2 1 18 53 180
2017 SO-00 40 20 10 10 20 0 0 30 60 10
2017 SO-03 28 26 25 16 3 3 0 19 55 37
2017 SO-04 24 34 21 12 6 3 0 19 60 34
2017 SO-05 27 19 31 9 12 0 2 21 47 18
2017 SO-06 18 38 41 3 0 0 0 3 56 15
2017 SO-07 16 20 27 30 0 7 0 32 39 16
2017 SO-08 20 50 20 10 0 0 0 10 70 10
2017 SO-10 11 19 70 0 0 0 0 0 30 11
2014 SO 17 26 35 14 7 1 1 21 43 319
2014 SO-02 0 39 39 10 4 10 0 15 43 12
2014 SO-03 14 21 33 15 14 1 1 30 36 75
2014 SO-04 10 24 40 19 8 0 0 27 34 60
2014 SO-05 14 34 29 12 8 3 0 21 49 35
2014 SO-06 18 29 26 24 3 0 0 26 47 20
2014 SO-07 15 30 33 19 4 0 0 22 45 28
2014 SO-08 27 20 47 0 0 0 7 0 50 15
2014 SO-10 36 27 32 5 0 0 0 5 64 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 15 35 28 13 3 2 5 17 53 192
2020 SO-00 20 20 40 0 0 0 20 0 50 10
2020 SO-03 19 23 27 21 0 3 6 23 47 32
2020 SO-04 4 23 43 17 4 0 8 23 30 25
2020 SO-05 4 30 36 23 4 0 4 28 35 27
2020 SO-06 0 50 30 10 10 0 0 20 50 10
2020 SO-07 22 43 17 13 4 0 0 17 65 23
2020 SO-08 11 39 17 17 0 11 6 20 60 18
2020 SO-10 18 53 18 4 9 0 0 12 70 12
2020 SO-11 27 45 27 0 0 0 0 0 73 11
2019 SO 17 28 33 14 7 0 1 21 45 260
2019 SO-03 14 27 33 15 11 0 0 25 41 56
2019 SO-04 14 28 38 11 9 0 1 20 42 57
2019 SO-05 8 39 30 18 4 0 0 22 47 23
2019 SO-06 24 23 29 19 0 5 0 20 49 21
2019 SO-07 32 11 29 21 4 0 4 26 44 28
2019 SO-08 35 35 12 12 6 0 0 18 71 17
2019 SO-10 9 40 51 0 0 0 0 0 49 12
2018 SO 22 29 28 14 3 2 2 18 53 420
2018 SO-03 20 28 26 15 5 4 2 21 51 104
2018 SO-04 22 40 22 12 3 1 1 15 63 83
2018 SO-05 25 24 30 17 2 0 2 20 50 57
2018 SO-06 20 23 19 27 4 4 4 33 46 26
2018 SO-07 19 24 45 10 2 0 0 12 43 42
2018 SO-08 19 38 27 12 4 0 0 15 58 26
2018 SO-09 25 33 25 17 0 0 0 17 58 12
2018 SO-10 38 12 43 6 0 0 0 6 51 16
2018 SO-11 17 42 17 25 0 0 0 25 58 12
2017 SO 18 25 28 17 6 2 4 25 46 179
2017 SO-00 20 20 20 20 10 0 10 33 44 10
2017 SO-03 18 17 35 16 12 3 0 29 36 37
2017 SO-04 22 37 17 17 5 0 1 22 60 34
2017 SO-05 9 15 21 37 0 0 19 46 29 18
2017 SO-06 26 30 29 8 8 0 0 15 56 15
2017 SO-07 15 15 32 25 0 7 7 29 34 15
2017 SO-08 9 36 45 9 0 0 0 9 45 11
2017 SO-10 37 34 12 12 0 0 5 13 74 10
2014 SO 21 30 29 13 4 1 3 18 53 317
2014 SO-02 19 19 24 10 18 10 0 31 43 12
2014 SO-03 12 32 33 15 4 1 2 19 46 74
2014 SO-04 20 27 31 18 4 0 0 21 48 60
2014 SO-05 11 38 33 14 3 0 0 17 49 34
2014 SO-06 32 18 41 6 3 0 0 9 50 20
2014 SO-07 20 30 15 20 15 0 0 35 50 28
2014 SO-08 33 27 27 7 0 0 7 7 64 15
2014 SO-10 41 18 23 9 0 0 9 10 65 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 6 10 29 39 11 1 4 53 17 193
2020 SO-00 10 10 40 40 0 0 0 40 20 10
2020 SO-03 7 7 30 44 10 0 3 56 14 31
2020 SO-04 0 6 16 45 21 0 12 75 7 26
2020 SO-05 0 15 15 58 11 0 0 70 15 27
2020 SO-06 0 0 40 40 20 0 0 60 0 10
2020 SO-07 9 13 39 35 4 0 0 39 22 23
2020 SO-08 6 0 11 44 22 6 11 80 7 18
2020 SO-10 9 18 44 30 0 0 0 30 26 12
2020 SO-11 9 27 55 9 0 0 0 9 36 11
2019 SO 4 12 30 41 11 0 2 53 16 260
2019 SO-03 1 9 18 55 16 0 0 72 10 56
2019 SO-04 4 16 14 39 17 2 7 62 22 57
2019 SO-05 3 9 45 38 4 0 0 43 12 23
2019 SO-06 10 10 34 28 14 0 5 44 20 21
2019 SO-07 4 7 43 39 4 0 4 44 11 28
2019 SO-08 6 12 35 35 12 0 0 47 18 17
2019 SO-10 9 17 17 57 0 0 0 57 26 12
2018 SO 5 15 36 31 9 2 3 42 20 420
2018 SO-03 3 12 36 33 11 2 4 47 15 104
2018 SO-04 5 17 30 34 9 1 5 45 23 83
2018 SO-05 6 16 42 23 12 0 2 36 22 57
2018 SO-06 8 8 31 42 8 0 4 52 16 26
2018 SO-07 7 7 48 29 10 0 0 38 14 42
2018 SO-08 0 23 38 31 8 0 0 38 23 26
2018 SO-09 8 17 0 75 0 0 0 75 25 12
2018 SO-10 6 18 64 12 0 0 0 12 24 16
2018 SO-11 0 33 33 33 0 0 0 33 33 12
2017 SO 5 10 29 30 16 1 8 51 17 180
2017 SO-00 0 0 0 60 40 0 0 100 0 10
2017 SO-03 6 7 35 26 16 3 7 46 14 37
2017 SO-04 3 3 23 35 26 0 10 67 8 34
2017 SO-05 9 12 19 30 12 0 19 51 26 18
2017 SO-06 0 18 38 33 8 0 3 42 19 15
2017 SO-07 7 7 39 32 0 0 15 37 17 15
2017 SO-08 9 9 27 36 18 0 0 55 18 11
2017 SO-10 11 22 37 15 11 0 4 27 34 11
2014 SO 7 11 28 37 13 1 3 52 19 318
2014 SO-02 0 10 10 34 28 10 10 76 12 12
2014 SO-03 4 10 22 45 16 0 4 63 14 74
2014 SO-04 5 5 28 38 21 0 2 60 11 60
2014 SO-05 8 17 22 31 20 3 0 52 25 35
2014 SO-06 0 12 41 38 9 0 0 47 12 20
2014 SO-07 9 7 26 54 4 0 0 58 17 28
2014 SO-08 20 7 27 40 0 0 7 43 29 15
2014 SO-10 9 18 36 27 9 0 0 36 27 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 15 25 30 20 7 0 2 28 41 193
2020 SO-00 20 10 20 40 0 0 10 44 33 10
2020 SO-03 17 20 33 20 10 0 0 30 37 31
2020 SO-04 14 12 31 33 8 0 2 42 27 26
2020 SO-05 8 26 30 32 4 0 0 36 34 27
2020 SO-06 20 10 40 20 10 0 0 30 30 10
2020 SO-07 17 35 35 13 0 0 0 13 52 23
2020 SO-08 6 28 39 17 6 0 6 24 35 18
2020 SO-10 26 30 26 9 9 0 0 18 56 12
2020 SO-11 18 55 18 9 0 0 0 9 73 11
2019 SO 15 24 28 22 9 0 1 32 39 260
2019 SO-03 8 13 25 36 16 0 2 54 21 56
2019 SO-04 10 27 32 18 10 0 3 29 38 57
2019 SO-05 17 27 26 27 3 0 0 30 44 23
2019 SO-06 14 24 24 23 10 5 0 34 40 21
2019 SO-07 18 29 36 11 7 0 0 18 46 28
2019 SO-08 29 41 24 0 6 0 0 6 71 17
2019 SO-10 32 34 9 26 0 0 0 26 66 12
2018 SO 14 31 31 15 6 2 2 21 47 418
2018 SO-03 12 20 39 20 7 0 2 28 33 103
2018 SO-04 10 34 34 13 6 1 2 20 45 83
2018 SO-05 14 30 26 16 7 3 3 24 47 57
2018 SO-06 11 46 23 15 4 0 0 19 58 26
2018 SO-07 12 43 33 10 2 0 0 12 55 42
2018 SO-08 16 40 28 12 4 0 0 16 56 25
2018 SO-09 42 42 8 8 0 0 0 8 83 12
2018 SO-10 43 24 13 12 7 0 0 19 68 16
2018 SO-11 25 42 33 0 0 0 0 0 67 12
2017 SO 19 23 26 16 8 2 5 26 45 179
2017 SO-00 0 10 30 10 20 0 30 43 14 10
2017 SO-03 25 18 23 25 10 0 0 35 42 37
2017 SO-04 11 17 34 23 11 4 1 35 29 33
2017 SO-05 17 19 27 25 6 0 6 33 38 18
2017 SO-06 33 18 15 8 11 8 8 21 61 15
2017 SO-07 22 25 10 36 0 7 0 39 50 15
2017 SO-08 18 36 36 0 0 9 0 0 60 11
2017 SO-10 41 22 33 0 0 0 4 0 66 11
2014 SO 18 29 24 19 8 0 2 27 49 318
2014 SO-02 0 39 10 37 14 0 0 52 39 12
2014 SO-03 11 29 27 22 9 0 2 32 41 74
2014 SO-04 9 25 25 27 14 0 0 42 34 60
2014 SO-05 23 15 35 23 0 3 0 24 40 35
2014 SO-06 18 26 38 18 0 0 0 18 44 20
2014 SO-07 33 26 18 15 7 0 0 22 59 28
2014 SO-08 33 33 20 7 0 0 7 7 71 15
2014 SO-10 36 32 14 18 0 0 0 18 68 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 28 34 23 7 2 3 3 10 66 193
2020 SO-00 10 10 30 0 10 10 30 17 33 10
2020 SO-03 31 32 18 10 3 6 0 14 67 32
2020 SO-04 21 43 21 8 6 0 2 14 65 26
2020 SO-05 15 26 38 17 0 0 4 17 43 27
2020 SO-06 30 40 20 10 0 0 0 10 70 10
2020 SO-07 39 43 17 0 0 0 0 0 83 23
2020 SO-08 17 39 22 11 0 6 6 13 63 18
2020 SO-10 19 52 29 0 0 0 0 0 71 11
2020 SO-11 55 18 27 0 0 0 0 0 73 11
2019 SO 29 27 25 11 6 0 2 17 57 260
2019 SO-03 15 22 33 23 7 0 0 30 36 56
2019 SO-04 29 16 32 10 10 0 3 21 46 57
2019 SO-05 26 31 29 13 0 0 0 13 57 23
2019 SO-06 39 37 5 14 0 0 5 15 80 21
2019 SO-07 43 18 21 11 4 0 4 15 63 28
2019 SO-08 47 35 12 0 6 0 0 6 82 17
2019 SO-10 49 43 9 0 0 0 0 0 91 12
2018 SO 31 36 18 9 3 2 1 12 69 419
2018 SO-03 24 35 23 8 5 3 2 13 62 103
2018 SO-04 22 43 21 10 2 1 1 12 66 83
2018 SO-05 41 26 17 9 3 2 2 13 69 57
2018 SO-06 39 31 19 11 0 0 0 11 69 26
2018 SO-07 26 48 17 10 0 0 0 10 74 42
2018 SO-08 35 50 8 8 0 0 0 8 85 26
2018 SO-09 58 25 17 0 0 0 0 0 83 12
2018 SO-10 49 38 6 6 0 0 0 6 88 16
2018 SO-11 58 25 17 0 0 0 0 0 83 12
2017 SO 31 30 21 10 4 1 2 15 63 180
2017 SO-00 30 10 10 10 10 10 20 29 57 10
2017 SO-03 32 27 29 4 5 3 0 9 61 37
2017 SO-04 27 36 19 17 1 0 0 18 63 34
2017 SO-05 23 33 12 19 12 0 0 31 57 18
2017 SO-06 41 23 30 6 0 0 0 6 64 15
2017 SO-07 29 36 25 10 0 0 0 10 65 15
2017 SO-08 27 64 9 0 0 0 0 0 91 11
2017 SO-10 41 22 26 11 0 0 0 11 63 11
2014 SO 21 28 30 13 8 0 1 20 49 316
2014 SO-02 0 43 32 20 5 0 0 25 43 11
2014 SO-03 9 30 24 20 13 1 3 35 41 74
2014 SO-04 11 16 50 13 10 0 0 23 27 60
2014 SO-05 18 20 31 23 8 0 0 31 38 35
2014 SO-06 18 32 32 9 9 0 0 18 50 20
2014 SO-07 22 42 28 4 4 0 0 7 65 28
2014 SO-08 40 13 40 7 0 0 0 7 53 15
2014 SO-10 45 36 14 0 5 0 0 5 82 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 20 30 31 11 1 3 4 13 53 193
2020 SO-00 30 20 20 10 0 0 20 13 63 10
2020 SO-03 16 26 42 13 0 3 0 13 44 32
2020 SO-04 22 21 16 21 0 8 12 26 54 26
2020 SO-05 8 34 39 15 0 0 4 16 43 27
2020 SO-06 20 50 20 0 10 0 0 10 70 10
2020 SO-07 22 35 17 17 4 0 4 23 59 23
2020 SO-08 17 28 39 11 0 0 6 12 47 18
2020 SO-10 18 44 35 4 0 0 0 4 61 12
2020 SO-11 27 36 36 0 0 0 0 0 64 11
2019 SO 20 29 28 12 6 2 3 19 52 259
2019 SO-03 12 16 43 14 7 2 5 23 31 56
2019 SO-04 21 32 22 9 12 2 3 22 55 57
2019 SO-05 13 31 19 23 9 0 5 35 46 22
2019 SO-06 28 19 34 5 5 5 5 11 52 21
2019 SO-07 32 21 32 11 0 0 4 11 56 28
2019 SO-08 47 35 6 6 0 6 0 6 88 17
2019 SO-10 17 40 34 9 0 0 0 9 57 12
2018 SO 24 31 27 10 3 2 3 14 58 419
2018 SO-03 26 23 31 10 4 2 5 14 53 104
2018 SO-04 25 37 16 14 5 1 1 20 64 83
2018 SO-05 25 27 30 12 4 0 2 16 53 56
2018 SO-06 20 19 42 11 4 0 4 16 40 26
2018 SO-07 19 33 36 12 0 0 0 12 52 42
2018 SO-08 35 35 23 4 4 0 0 8 69 26
2018 SO-09 25 42 25 8 0 0 0 8 67 12
2018 SO-10 32 37 24 6 0 0 0 6 70 16
2018 SO-11 8 67 17 8 0 0 0 8 75 12
2017 SO 21 26 31 10 6 2 3 17 50 180
2017 SO-00 20 10 40 0 10 10 10 13 38 10
2017 SO-03 15 32 31 12 10 0 1 22 47 37
2017 SO-04 23 31 33 7 5 0 1 12 55 34
2017 SO-05 5 21 37 19 6 0 12 28 29 18
2017 SO-06 47 15 23 8 0 0 8 8 67 15
2017 SO-07 15 32 22 17 0 15 0 20 54 15
2017 SO-08 27 9 55 9 0 0 0 9 36 11
2017 SO-10 41 22 11 26 0 0 0 26 63 11
2014 SO 19 30 28 14 6 2 2 20 51 318
2014 SO-02 10 29 34 13 14 0 0 28 39 12
2014 SO-03 14 23 31 14 12 3 3 27 40 74
2014 SO-04 13 32 27 20 5 2 0 26 46 60
2014 SO-05 22 26 32 20 0 0 0 20 48 35
2014 SO-06 26 50 6 18 0 0 0 18 76 20
2014 SO-07 19 19 37 15 11 0 0 26 37 28
2014 SO-08 33 40 13 13 0 0 0 13 73 15
2014 SO-10 50 27 14 9 0 0 0 9 77 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 16 29 36 10 7 1 2 17 46 194
2020 SO-00 10 30 20 10 20 0 10 33 44 10
2020 SO-03 24 36 31 6 0 3 0 7 62 32
2020 SO-04 18 29 25 12 14 0 2 27 48 26
2020 SO-05 15 38 36 8 4 0 0 11 53 27
2020 SO-06 0 40 50 0 10 0 0 10 40 10
2020 SO-07 22 35 26 13 0 0 4 14 59 23
2020 SO-08 6 6 56 22 6 0 6 29 12 18
2020 SO-10 9 35 53 4 0 0 0 4 44 12
2020 SO-11 18 9 64 9 0 0 0 9 27 11
2019 SO 17 23 36 18 5 1 1 23 40 260
2019 SO-03 15 11 38 25 11 0 0 36 26 56
2019 SO-04 12 21 35 23 7 0 2 31 34 57
2019 SO-05 17 26 36 18 3 0 0 21 43 23
2019 SO-06 10 19 34 24 5 5 4 32 32 21
2019 SO-07 25 32 29 14 0 0 0 14 57 28
2019 SO-08 35 29 29 0 0 6 0 0 69 17
2019 SO-10 32 34 34 0 0 0 0 0 66 12

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 3 21 22 34 17 3 0 25 52 193
2020 SO-00 10 20 10 40 20 0 0 30 60 10
2020 SO-03 3 18 10 37 32 0 0 21 69 32
2020 SO-04 6 29 16 36 12 0 0 35 49 26
2020 SO-05 8 19 26 28 19 0 0 26 47 27
2020 SO-07 0 9 22 39 22 9 0 10 67 23
2020 SO-08 0 33 17 28 17 6 0 35 47 18
2020 SO-10 0 0 53 44 4 0 0 0 47 12
2020 SO-11 0 36 27 27 9 0 0 36 36 11
2019 SO 6 24 26 27 14 2 0 31 42 259
2019 SO-03 7 25 18 25 21 4 0 33 48 57
2019 SO-04 7 19 32 31 12 0 0 26 42 58
2019 SO-05 0 17 39 36 8 0 0 17 44 23
2019 SO-06 9 46 15 20 10 0 0 54 30 20
2019 SO-07 0 19 31 23 19 8 0 21 46 26
2019 SO-08 0 24 41 18 18 0 0 24 35 17
2019 SO-10 0 26 26 40 9 0 0 26 49 12

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 30 42 11 8 7 0 1 73 16 194
2020 SO-00 30 20 10 0 40 0 0 50 40 10
2020 SO-03 13 53 11 13 10 0 0 66 23 32
2020 SO-04 39 47 2 8 4 0 0 86 12 26
2020 SO-05 26 38 19 9 8 0 0 64 17 27
2020 SO-06 50 30 10 0 0 0 10 89 0 10
2020 SO-07 30 48 17 4 0 0 0 78 4 23
2020 SO-08 33 33 11 11 6 0 6 71 18 18
2020 SO-10 26 53 0 12 9 0 0 79 21 12
2020 SO-11 45 27 18 9 0 0 0 73 9 11
2019 SO 37 36 13 10 4 0 0 73 14 261
2019 SO-03 32 44 14 8 1 0 0 76 10 57
2019 SO-04 37 32 11 14 6 0 0 69 20 57
2019 SO-05 30 45 11 9 0 4 0 79 9 23
2019 SO-06 47 39 14 0 0 0 0 86 0 21
2019 SO-07 29 39 11 18 4 0 0 68 21 28
2019 SO-08 29 47 12 12 0 0 0 76 12 17
2019 SO-10 26 43 9 15 9 0 0 68 23 12
2018 SO 33 41 11 9 6 0 0 74 15 419
2018 SO-03 33 33 14 13 7 0 0 66 20 104
2018 SO-04 38 34 13 8 6 0 0 73 14 84
2018 SO-05 21 46 12 15 5 0 0 67 21 58
2018 SO-06 35 50 11 0 4 0 0 85 4 26
2018 SO-07 18 60 8 10 5 0 0 78 15 40
2018 SO-08 54 46 0 0 0 0 0 100 0 26
2018 SO-09 33 50 17 0 0 0 0 83 0 12
2018 SO-10 28 36 0 22 14 0 0 64 36 14
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 29 37 13 9 11 1 2 67 20 181
2017 SO-00 20 10 10 10 50 0 0 30 60 10
2017 SO-03 27 37 10 14 12 0 0 64 26 38
2017 SO-04 36 36 14 8 6 0 0 72 14 34
2017 SO-05 33 46 12 0 2 6 0 84 3 18
2017 SO-06 41 23 8 11 16 0 0 64 28 14
2017 SO-07 14 47 27 0 5 0 7 65 6 16
2017 SO-08 27 64 0 9 0 0 0 91 9 11
2017 SO-10 15 37 11 15 22 0 0 52 37 11
2014 SO 39 40 9 7 3 0 2 80 10 323
2014 SO-02 5 43 0 29 13 0 10 53 47 12
2014 SO-03 37 39 9 8 6 0 1 76 14 77
2014 SO-04 45 42 10 3 1 0 0 87 3 61
2014 SO-05 31 45 12 12 0 0 0 75 12 35
2014 SO-06 50 24 12 9 0 0 6 78 9 20
2014 SO-07 33 52 6 0 5 0 4 89 6 28
2014 SO-08 60 13 7 13 0 0 7 79 14 15
2014 SO-10 50 40 10 0 0 0 0 90 0 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 27 48 12 9 4 0 0 75 13 191
2020 SO-00 20 20 20 20 20 0 0 40 40 10
2020 SO-03 14 51 14 14 7 0 0 65 21 30
2020 SO-04 28 58 10 4 0 0 0 85 4 25
2020 SO-05 23 45 8 24 0 0 0 68 24 27
2020 SO-06 30 60 10 0 0 0 0 90 0 10
2020 SO-07 35 43 22 0 0 0 0 78 0 23
2020 SO-08 39 33 17 6 6 0 0 72 11 18
2020 SO-10 26 44 18 4 9 0 0 70 12 12
2020 SO-11 27 64 0 9 0 0 0 91 9 11
2019 SO 34 46 10 6 4 0 1 80 10 260
2019 SO-03 39 39 10 7 5 0 0 78 12 57
2019 SO-04 35 43 12 2 8 0 0 78 10 57
2019 SO-05 33 41 13 13 0 0 0 74 13 22
2019 SO-06 33 53 5 10 0 0 0 86 10 21
2019 SO-07 25 57 4 7 4 0 4 85 11 28
2019 SO-08 35 59 0 0 0 0 6 100 0 17
2019 SO-10 26 51 17 6 0 0 0 77 6 12
2018 SO 29 49 11 8 2 0 0 79 10 420
2018 SO-03 26 43 13 14 4 0 0 68 18 105
2018 SO-04 31 50 11 7 1 0 0 81 8 84
2018 SO-05 28 46 12 10 3 0 0 74 14 58
2018 SO-06 34 42 15 4 4 0 0 76 8 26
2018 SO-07 13 68 15 3 3 0 0 80 5 40
2018 SO-08 50 50 0 0 0 0 0 100 0 26
2018 SO-09 33 58 0 8 0 0 0 92 8 12
2018 SO-10 36 42 14 8 0 0 0 78 8 14
2018 SO-11 25 67 8 0 0 0 0 92 0 12
2017 SO 22 50 10 14 4 0 1 72 18 180
2017 SO-00 10 10 0 70 10 0 0 20 80 10
2017 SO-03 21 48 14 6 8 0 3 71 14 38
2017 SO-04 25 55 10 7 3 0 0 79 10 34
2017 SO-05 33 49 7 12 0 0 0 82 12 17
2017 SO-06 26 49 15 11 0 0 0 74 11 15
2017 SO-07 7 68 7 14 5 0 0 74 19 16
2017 SO-08 36 36 18 9 0 0 0 73 9 11
2017 SO-10 17 49 5 29 0 0 0 66 29 10
2014 SO 27 52 13 6 2 0 0 78 8 323
2014 SO-02 14 53 10 10 13 0 0 67 23 12
2014 SO-03 31 43 14 9 3 0 0 74 12 77
2014 SO-04 22 57 17 4 0 0 0 79 4 61
2014 SO-05 17 68 3 9 3 0 0 85 12 35
2014 SO-06 26 59 0 12 3 0 0 85 15 20
2014 SO-07 15 61 20 4 0 0 0 76 4 28
2014 SO-08 53 40 7 0 0 0 0 93 0 15
2014 SO-10 20 70 10 0 0 0 0 90 0 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 27 55 9 6 3 0 1 82 9 193
2020 SO-03 10 68 6 6 10 0 0 77 16 32
2020 SO-04 31 47 10 8 4 0 0 78 12 26
2020 SO-05 30 38 19 13 0 0 0 68 13 27
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 43 52 4 0 0 0 0 96 0 23
2020 SO-08 17 72 6 0 6 0 0 89 6 18
2020 SO-10 18 74 0 0 0 0 9 100 0 12
2020 SO-11 27 55 9 9 0 0 0 82 9 11
2019 SO 26 54 12 5 2 1 0 80 8 261
2019 SO-03 28 55 8 7 1 0 0 83 8 57
2019 SO-04 23 52 16 5 3 0 1 75 9 57
2019 SO-05 26 58 4 3 3 4 0 88 7 23
2019 SO-06 33 58 10 0 0 0 0 90 0 21
2019 SO-07 21 54 14 4 4 4 0 78 7 28
2019 SO-08 18 65 12 6 0 0 0 82 6 17
2019 SO-10 26 34 17 23 0 0 0 60 23 12
2018 SO 27 51 14 5 2 1 0 79 7 420
2018 SO-03 20 55 15 9 1 0 0 75 9 105
2018 SO-04 22 59 13 4 2 0 0 81 6 84
2018 SO-05 29 47 10 12 2 0 0 76 14 58
2018 SO-06 34 38 16 4 4 4 0 76 8 26
2018 SO-07 23 60 13 3 3 0 0 83 5 40
2018 SO-08 27 65 4 4 0 0 0 92 4 26
2018 SO-09 58 33 8 0 0 0 0 92 0 12
2018 SO-10 36 42 15 7 0 0 0 78 7 14
2018 SO-11 58 33 8 0 0 0 0 92 0 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 17 38 19 11 11 2 1 57 23 190
2020 SO-00 10 30 0 20 30 10 0 44 56 10
2020 SO-03 13 36 24 6 19 1 0 49 26 32
2020 SO-04 20 33 11 22 9 0 4 56 33 24
2020 SO-05 8 37 31 20 4 0 0 45 24 26
2020 SO-06 30 20 40 10 0 0 0 50 10 10
2020 SO-07 17 43 22 0 9 9 0 67 10 23
2020 SO-08 24 35 18 12 6 0 6 63 19 17
2020 SO-10 30 44 0 9 18 0 0 74 26 12
2020 SO-11 36 36 18 9 0 0 0 73 9 11
2019 SO 13 46 25 9 4 2 0 61 14 260
2019 SO-03 12 42 26 9 7 4 0 57 16 57
2019 SO-04 13 44 28 10 3 1 0 58 13 58
2019 SO-05 17 31 12 21 9 9 0 53 33 23
2019 SO-06 13 72 10 5 0 0 0 86 5 21
2019 SO-07 7 61 14 7 7 4 0 70 15 28
2019 SO-08 24 41 29 6 0 0 0 65 6 17
2019 SO-10 6 34 43 17 0 0 0 40 17 12
2018 SO 16 43 26 8 4 2 0 60 13 427
2018 SO-03 14 43 28 8 6 1 0 58 14 107
2018 SO-04 17 43 30 7 4 0 0 59 11 84
2018 SO-05 12 45 17 14 9 2 2 59 23 58
2018 SO-06 23 50 24 0 0 4 0 76 0 26
2018 SO-07 7 48 26 12 5 2 0 56 17 42
2018 SO-08 19 37 33 4 4 4 0 58 8 27
2018 SO-09 25 33 17 17 0 0 8 64 18 12
2018 SO-10 12 44 25 6 6 6 0 60 13 16
2018 SO-11 8 42 33 17 0 0 0 50 17 12
2017 SO 16 44 20 12 4 3 1 63 17 182
2017 SO-00 20 10 0 40 30 0 0 30 70 10
2017 SO-03 20 18 31 18 4 6 3 42 24 38
2017 SO-04 11 52 22 11 0 3 0 65 12 34
2017 SO-05 21 40 33 0 0 0 6 64 0 18
2017 SO-06 23 46 16 15 0 0 0 68 15 15
2017 SO-07 14 47 27 3 3 7 0 65 6 16
2017 SO-08 9 55 27 9 0 0 0 64 9 11
2017 SO-10 19 55 4 22 0 0 0 74 22 11
2014 SO 20 49 19 7 2 1 0 71 10 324
2014 SO-02 5 34 29 23 10 0 0 39 33 12
2014 SO-03 19 43 23 8 6 1 0 63 14 77
2014 SO-04 19 62 15 5 0 0 0 80 5 62
2014 SO-05 25 48 18 6 0 3 0 75 6 35
2014 SO-06 35 44 15 6 0 0 0 79 6 20
2014 SO-07 22 45 20 4 6 4 0 69 10 28
2014 SO-08 20 67 13 0 0 0 0 87 0 15
2014 SO-10 20 50 20 10 0 0 0 70 10 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 20 38 20 10 7 4 1 61 17 193
2020 SO-00 20 20 50 0 10 0 0 40 10 10
2020 SO-03 11 42 23 10 13 1 0 54 23 32
2020 SO-04 10 39 18 25 4 4 0 51 30 26
2020 SO-05 28 30 23 8 8 0 4 61 16 27
2020 SO-06 40 20 10 30 0 0 0 60 30 10
2020 SO-07 22 22 30 4 4 17 0 53 11 23
2020 SO-08 24 53 12 6 6 0 0 76 12 17
2020 SO-10 21 35 18 9 9 9 0 62 19 12
2020 SO-11 27 64 9 0 0 0 0 91 0 11
2019 SO 18 36 25 9 5 5 0 57 16 261
2019 SO-03 18 36 29 7 3 7 0 58 11 57
2019 SO-04 22 35 25 8 7 3 0 59 15 58
2019 SO-05 12 35 13 26 13 0 0 47 39 23
2019 SO-06 18 53 14 5 0 10 0 79 5 21
2019 SO-07 7 39 32 7 7 7 0 50 15 28
2019 SO-08 24 29 12 6 6 24 0 69 15 17
2019 SO-10 6 34 34 26 0 0 0 40 26 12
2018 SO 18 43 26 5 3 3 1 64 8 427
2018 SO-03 15 48 26 3 3 4 2 66 6 107
2018 SO-04 19 36 35 4 2 2 1 57 6 85
2018 SO-05 18 33 24 12 5 3 3 55 19 57
2018 SO-06 24 46 27 0 0 4 0 72 0 26
2018 SO-07 5 52 26 10 5 2 0 59 15 42
2018 SO-08 30 44 22 0 4 0 0 74 4 27
2018 SO-09 33 17 25 8 0 8 8 60 10 12
2018 SO-10 12 57 7 12 6 6 0 73 19 16
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 19 36 23 8 4 7 3 61 13 182
2017 SO-00 20 40 0 20 0 10 10 75 25 10
2017 SO-03 21 14 31 7 13 11 3 41 23 38
2017 SO-04 21 36 22 9 0 12 0 65 10 34
2017 SO-05 2 48 25 6 6 0 12 58 14 18
2017 SO-06 26 18 46 11 0 0 0 44 11 15
2017 SO-07 3 61 14 9 0 7 7 73 11 16
2017 SO-08 18 64 18 0 0 0 0 82 0 11
2017 SO-10 15 63 11 0 0 11 0 88 0 11
2014 SO 22 43 22 7 1 6 0 68 8 323
2014 SO-02 10 18 29 19 10 14 0 32 34 12
2014 SO-03 21 40 17 11 1 9 0 68 14 77
2014 SO-04 19 49 24 3 0 5 0 71 4 62
2014 SO-05 22 43 32 0 0 3 0 67 0 34
2014 SO-06 41 32 18 6 0 3 0 76 6 20
2014 SO-07 30 45 15 7 0 4 0 77 8 28
2014 SO-08 20 47 33 0 0 0 0 67 0 15
2014 SO-10 5 85 0 10 0 0 0 90 10 11

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 25 44 15 9 7 0 0 69 16 194
2020 SO-00 20 20 20 20 20 0 0 40 40 10
2020 SO-03 21 36 24 6 13 0 0 56 19 32
2020 SO-04 35 41 25 0 0 0 0 75 0 26
2020 SO-05 13 49 11 23 4 0 0 62 26 27
2020 SO-06 30 60 0 10 0 0 0 90 10 10
2020 SO-07 13 43 26 13 4 0 0 57 17 23
2020 SO-08 22 67 0 6 6 0 0 89 11 18
2020 SO-10 30 53 9 9 0 0 0 82 9 12
2020 SO-11 45 45 0 9 0 0 0 91 9 11
2019 SO 23 48 14 11 4 0 0 71 15 261
2019 SO-03 27 45 14 11 3 0 0 72 14 57
2019 SO-04 32 39 14 12 4 0 0 71 16 58
2019 SO-05 17 53 9 21 0 0 0 70 21 23
2019 SO-06 23 67 5 0 5 0 0 90 5 21
2019 SO-07 14 57 21 7 0 0 0 71 7 28
2019 SO-08 18 53 12 12 6 0 0 71 18 17
2019 SO-10 6 51 26 9 9 0 0 57 17 12
2018 SO 24 44 18 9 5 0 0 68 14 427
2018 SO-03 20 45 19 9 7 0 0 65 16 106
2018 SO-04 28 36 21 13 1 0 0 65 14 85
2018 SO-05 17 43 19 7 14 0 0 60 21 58
2018 SO-06 35 38 23 0 4 0 0 73 4 26
2018 SO-07 12 55 14 12 7 0 0 67 19 42
2018 SO-08 22 48 22 4 4 0 0 70 7 27
2018 SO-09 42 42 8 0 0 8 0 91 0 12
2018 SO-10 19 57 12 12 0 0 0 76 12 16
2018 SO-11 17 58 8 17 0 0 0 75 17 12
2017 SO 23 38 19 13 7 0 0 61 20 182
2017 SO-00 20 10 10 30 30 0 0 30 60 10
2017 SO-03 26 17 35 18 4 0 0 42 22 38
2017 SO-04 18 44 19 12 7 0 0 62 19 34
2017 SO-05 33 33 25 2 6 0 0 67 9 18
2017 SO-06 18 56 26 0 0 0 0 74 0 15
2017 SO-07 27 54 9 7 3 0 0 81 9 16
2017 SO-08 9 45 18 9 18 0 0 55 27 11
2017 SO-10 15 63 11 11 0 0 0 78 11 11
2014 SO 30 42 12 11 5 0 0 73 15 324
2014 SO-02 24 34 29 13 0 0 0 58 13 12
2014 SO-03 33 41 7 13 6 0 0 74 19 77
2014 SO-04 37 36 13 15 0 0 0 73 15 62
2014 SO-05 23 55 3 12 6 0 0 78 18 35
2014 SO-06 53 24 6 12 6 0 0 76 18 20
2014 SO-07 30 46 7 9 7 0 0 76 17 28
2014 SO-08 33 60 7 0 0 0 0 93 0 15
2014 SO-10 30 30 20 10 10 0 0 60 20 11

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 44 32 9 6 5 2 1 79 12 193
2020 SO-00 40 50 0 0 10 0 0 90 10 10
2020 SO-03 26 39 8 10 13 3 1 68 24 32
2020 SO-04 45 28 15 4 4 0 4 76 9 25
2020 SO-05 38 28 11 15 4 4 0 69 20 27
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 39 30 17 4 0 4 4 76 5 23
2020 SO-08 61 28 11 0 0 0 0 89 0 18
2020 SO-10 47 35 0 9 9 0 0 82 18 12
2020 SO-11 73 18 0 0 9 0 0 91 9 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 16 33 22 12 8 7 1 54 22 194
2020 SO-00 10 30 20 10 10 20 0 50 25 10
2020 SO-03 14 16 19 26 16 8 0 33 46 32
2020 SO-04 10 33 20 25 4 8 0 47 31 26
2020 SO-05 19 36 26 4 11 0 4 57 16 27
2020 SO-06 50 0 30 10 10 0 0 50 20 10
2020 SO-07 17 35 26 9 4 9 0 57 14 23
2020 SO-08 17 44 17 11 6 6 0 65 18 18
2020 SO-10 9 53 12 9 9 9 0 67 19 12
2020 SO-11 18 64 18 0 0 0 0 82 0 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 35 39 14 6 5 2 0 75 11 194
2020 SO-00 20 40 20 20 0 0 0 60 20 10
2020 SO-03 19 42 14 13 10 1 0 62 23 32
2020 SO-04 35 39 18 8 0 0 0 74 8 26
2020 SO-05 30 28 19 11 8 4 0 61 20 27
2020 SO-06 60 40 0 0 0 0 0 100 0 10
2020 SO-07 30 39 22 4 0 4 0 73 5 23
2020 SO-08 39 50 11 0 0 0 0 89 0 18
2020 SO-10 65 18 9 0 9 0 0 82 9 12
2020 SO-11 45 55 0 0 0 0 0 100 0 11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 13 40 21 14 8 3 1 55 23 194
2020 SO-00 0 40 0 20 30 10 0 44 56 10
2020 SO-03 16 24 24 16 16 3 0 42 34 32
2020 SO-04 26 21 26 14 4 8 0 51 20 26
2020 SO-05 4 45 19 24 8 0 0 49 32 27
2020 SO-06 20 40 40 0 0 0 0 60 0 10
2020 SO-07 9 43 35 0 9 0 4 55 9 23
2020 SO-08 11 56 11 17 6 0 0 67 22 18
2020 SO-10 18 35 18 21 0 0 9 58 23 12
2020 SO-11 9 82 0 0 0 9 0 100 0 11
2019 SO 18 43 15 13 9 1 1 62 22 261
2019 SO-03 20 48 11 10 7 2 4 71 17 57
2019 SO-04 13 43 14 16 13 1 0 56 29 57
2019 SO-05 18 29 27 9 17 0 0 47 26 23
2019 SO-06 19 39 19 14 0 5 4 63 16 21
2019 SO-07 14 39 18 21 7 0 0 54 29 28
2019 SO-08 12 59 12 6 12 0 0 71 18 17
2019 SO-10 0 60 9 23 9 0 0 60 32 12
2018 SO 13 41 24 12 9 3 0 55 21 419
2018 SO-03 15 41 18 12 13 1 0 57 25 105
2018 SO-04 7 45 30 10 5 4 0 54 15 83
2018 SO-05 12 45 12 17 10 3 0 59 28 58
2018 SO-06 8 46 27 4 11 4 0 56 16 26
2018 SO-07 5 48 28 13 8 0 0 53 20 40
2018 SO-08 23 42 19 12 4 0 0 65 15 26
2018 SO-09 17 25 42 17 0 0 0 42 17 12
2018 SO-10 7 29 28 28 8 0 0 36 36 14
2018 SO-11 8 50 42 0 0 0 0 58 0 12
2017 SO 19 38 13 13 13 4 1 60 27 182
2017 SO-00 10 10 20 20 40 0 0 20 60 10
2017 SO-03 26 33 13 11 15 3 0 60 27 38
2017 SO-04 27 48 19 0 7 0 0 75 7 34
2017 SO-05 31 36 0 12 15 6 0 71 29 18
2017 SO-06 8 46 9 23 8 8 0 58 33 15
2017 SO-07 7 41 20 7 12 14 0 55 22 16
2017 SO-08 9 73 0 9 0 9 0 90 10 11
2017 SO-10 4 22 22 48 4 0 0 26 52 11
2014 SO 24 47 14 8 5 2 0 72 13 322
2014 SO-02 0 46 20 20 14 0 0 46 34 11
2014 SO-03 31 44 11 4 8 1 0 76 13 77
2014 SO-04 24 46 12 13 3 2 0 72 16 61
2014 SO-05 22 46 15 8 3 6 0 72 11 35
2014 SO-06 38 21 26 6 9 0 0 59 15 20
2014 SO-07 15 45 24 13 0 0 4 62 13 28
2014 SO-08 13 53 7 7 20 0 0 67 27 15
2014 SO-10 10 80 10 0 0 0 0 90 0 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 17 39 14 17 9 3 0 58 27 193
2020 SO-00 30 10 10 30 20 0 0 40 50 10
2020 SO-03 10 34 14 19 16 6 0 47 38 32
2020 SO-04 22 29 28 12 8 0 0 51 21 26
2020 SO-05 15 45 13 8 15 4 0 63 24 27
2020 SO-06 20 40 10 20 10 0 0 60 30 10
2020 SO-07 4 52 13 26 4 0 0 57 30 23
2020 SO-08 17 50 11 17 6 0 0 67 22 18
2020 SO-10 4 48 19 19 10 0 0 52 29 11
2020 SO-11 45 45 9 0 0 0 0 91 0 11
2019 SO 15 41 17 17 8 1 1 57 25 261
2019 SO-03 18 35 21 16 10 2 0 53 26 58
2019 SO-04 19 42 14 19 5 1 0 62 24 58
2019 SO-05 9 8 40 22 17 0 3 17 41 23
2019 SO-06 29 35 15 10 5 0 5 68 16 20
2019 SO-07 4 48 11 26 11 0 0 52 37 27
2019 SO-08 0 82 6 6 6 0 0 82 12 17
2019 SO-10 17 57 0 17 9 0 0 74 26 12
2018 SO 18 39 17 14 7 3 1 59 23 422
2018 SO-03 13 38 18 11 17 2 1 52 29 106
2018 SO-04 14 48 17 15 2 2 1 64 18 84
2018 SO-05 14 29 17 31 5 3 0 45 38 58
2018 SO-06 31 34 20 4 4 8 0 70 8 26
2018 SO-07 20 40 23 13 3 0 3 62 15 40
2018 SO-08 27 46 12 12 4 0 0 73 15 26
2018 SO-09 17 25 33 17 0 8 0 45 18 12
2018 SO-10 6 47 27 6 13 0 0 54 19 15
2018 SO-11 33 33 17 17 0 0 0 67 17 12
2017 SO 22 43 14 11 9 1 0 66 20 182
2017 SO-00 10 50 0 20 20 0 0 60 40 10
2017 SO-03 23 29 26 14 8 0 0 52 22 38
2017 SO-04 22 52 14 7 3 1 0 75 11 34
2017 SO-05 33 33 6 0 21 6 0 71 22 18
2017 SO-06 3 64 8 8 15 3 0 69 23 15
2017 SO-07 14 27 43 14 3 0 0 41 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 41 37 0 11 11 0 0 78 22 11
2014 SO 24 47 14 8 3 3 0 74 11 324
2014 SO-02 14 63 13 10 0 0 0 77 10 12
2014 SO-03 17 47 17 13 2 4 0 67 16 77
2014 SO-04 23 61 10 3 2 2 0 85 4 62
2014 SO-05 29 33 16 13 6 3 0 64 20 34
2014 SO-06 56 24 9 6 0 6 0 84 6 20
2014 SO-07 22 39 7 15 9 7 0 66 26 28
2014 SO-08 33 53 7 7 0 0 0 87 7 15
2014 SO-10 45 27 27 0 0 0 0 73 0 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 13 33 29 16 9 1 0 46 25 194
2020 SO-00 20 10 20 30 20 0 0 30 50 10
2020 SO-03 0 14 34 32 16 3 0 15 50 32
2020 SO-04 12 41 26 8 12 0 0 54 21 26
2020 SO-05 15 34 28 11 11 0 0 49 23 27
2020 SO-06 20 20 40 20 0 0 0 40 20 10
2020 SO-07 4 30 48 9 4 4 0 36 14 23
2020 SO-08 6 61 22 6 6 0 0 67 11 18
2020 SO-10 21 35 0 35 9 0 0 56 44 12
2020 SO-11 55 18 18 9 0 0 0 73 9 11
2019 SO 14 40 30 12 5 0 0 54 17 261
2019 SO-03 12 26 41 12 7 2 0 39 19 58
2019 SO-04 17 43 26 7 7 0 0 60 13 58
2019 SO-05 0 38 22 31 8 0 0 38 39 23
2019 SO-06 24 56 20 0 0 0 0 80 0 20
2019 SO-07 0 48 26 19 7 0 0 48 26 27
2019 SO-08 12 47 29 6 6 0 0 59 12 17
2019 SO-10 9 49 43 0 0 0 0 57 0 12
2018 SO 13 40 24 13 6 3 0 55 20 422
2018 SO-03 11 40 18 17 11 3 0 52 29 106
2018 SO-04 11 37 35 12 2 4 0 49 15 84
2018 SO-05 7 36 24 23 9 2 0 44 32 58
2018 SO-06 19 43 27 4 4 4 0 64 8 26
2018 SO-07 5 48 25 13 8 3 0 54 21 40
2018 SO-08 23 38 23 12 4 0 0 62 15 26
2018 SO-09 33 50 0 8 0 8 0 91 9 12
2018 SO-10 6 40 27 13 14 0 0 46 27 15
2018 SO-11 17 58 17 8 0 0 0 75 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 10 31 18 15 22 4 1 43 39 192
2020 SO-00 10 30 0 20 40 0 0 40 60 10
2020 SO-03 3 18 10 24 39 6 0 22 67 32
2020 SO-04 14 35 26 12 8 4 0 51 22 26
2020 SO-05 11 21 19 15 26 8 0 34 45 27
2020 SO-06 30 10 40 0 20 0 0 40 20 10
2020 SO-07 0 35 9 26 26 4 0 36 55 23
2020 SO-08 6 61 17 0 17 0 0 67 17 18
2020 SO-10 19 19 29 19 10 4 0 40 30 11
2020 SO-11 20 50 0 30 0 0 0 70 30 10
2019 SO 13 30 17 20 17 3 0 45 38 261
2019 SO-03 12 34 19 11 21 4 0 48 32 58
2019 SO-04 12 21 12 30 20 5 0 36 52 58
2019 SO-05 8 30 21 22 18 0 0 38 40 23
2019 SO-06 19 40 15 15 10 0 0 60 25 20
2019 SO-07 7 22 26 19 22 4 0 31 42 27
2019 SO-08 6 29 18 35 6 6 0 38 44 17
2019 SO-10 15 34 26 17 9 0 0 49 26 12
2018 SO 12 30 22 16 16 4 1 44 33 419
2018 SO-03 7 30 21 17 23 2 0 38 41 105
2018 SO-04 11 32 22 18 10 6 1 47 30 83
2018 SO-05 16 33 17 12 17 3 2 51 31 58
2018 SO-06 28 24 24 20 4 0 0 52 24 25
2018 SO-07 3 38 18 18 23 3 0 41 41 40
2018 SO-08 12 19 42 15 12 0 0 31 27 26
2018 SO-09 33 17 33 17 0 0 0 50 17 12
2018 SO-10 0 20 20 20 26 13 0 23 53 15
2018 SO-11 8 33 33 0 17 8 0 45 18 12
2017 SO 13 26 19 18 21 4 0 40 40 182
2017 SO-00 10 10 10 0 60 10 0 22 67 10
2017 SO-03 15 20 13 19 27 6 0 38 49 38
2017 SO-04 12 38 24 9 16 0 0 50 25 34
2017 SO-05 6 36 19 12 27 0 0 42 40 18
2017 SO-06 8 15 36 15 26 0 0 23 41 15
2017 SO-07 7 34 20 27 5 7 0 44 35 16
2017 SO-08 18 36 9 36 0 0 0 55 36 11
2017 SO-10 19 11 26 33 11 0 0 30 44 11
2014 SO 16 31 17 18 11 6 0 50 32 323
2014 SO-02 5 10 19 24 23 19 0 18 58 12
2014 SO-03 13 25 19 24 12 7 0 41 39 77
2014 SO-04 15 34 18 17 12 3 0 51 30 62
2014 SO-05 17 44 3 16 10 10 0 68 28 34
2014 SO-06 41 26 12 12 9 0 0 68 21 20
2014 SO-07 22 37 13 11 17 0 0 59 28 28
2014 SO-08 0 33 40 20 0 7 0 36 21 15
2014 SO-10 10 50 20 20 0 0 0 60 20 11

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 19 54 9 16 3 0 0 73 19 193
2020 SO-00 40 50 0 10 0 0 0 90 10 10
2020 SO-03 13 56 13 13 3 0 0 70 17 31
2020 SO-04 28 55 8 8 0 0 0 84 8 26
2020 SO-05 11 58 4 15 11 0 0 70 26 27
2020 SO-06 30 50 0 20 0 0 0 80 20 10
2020 SO-07 9 52 4 30 4 0 0 61 35 23
2020 SO-08 11 56 22 11 0 0 0 67 11 18
2020 SO-10 18 65 0 18 0 0 0 82 18 12
2020 SO-11 36 27 9 27 0 0 0 64 27 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 22 51 13 11 3 0 1 74 14 193
2020 SO-00 40 50 0 10 0 0 0 90 10 10
2020 SO-03 15 58 10 13 3 0 0 73 17 31
2020 SO-04 31 49 14 6 0 0 0 80 6 26
2020 SO-05 17 38 23 15 8 0 0 55 23 27
2020 SO-06 40 40 20 0 0 0 0 80 0 10
2020 SO-07 17 43 17 22 0 0 0 61 22 23
2020 SO-08 11 61 0 17 11 0 0 72 28 18
2020 SO-10 21 61 18 0 0 0 0 82 0 12
2020 SO-11 36 36 9 18 0 0 0 73 18 11
2019 SO 28 42 10 14 5 0 0 70 20 259
2019 SO-03 25 45 15 10 4 0 0 70 14 56
2019 SO-04 39 33 10 12 5 0 0 72 18 57
2019 SO-05 21 52 9 18 0 0 0 73 18 23
2019 SO-06 18 63 5 10 5 0 0 81 14 21
2019 SO-07 32 39 7 21 0 0 0 71 21 28
2019 SO-08 18 35 0 18 29 0 0 53 47 17
2019 SO-10 0 64 9 18 9 0 0 64 27 11
2017 SO 21 42 9 21 8 0 0 62 28 182
2017 SO-00 30 30 10 30 0 0 0 60 30 10
2017 SO-03 33 22 9 30 7 0 0 55 37 38
2017 SO-04 23 34 19 17 7 0 0 57 24 34
2017 SO-05 27 40 9 19 6 0 0 67 25 18
2017 SO-06 3 64 0 26 8 0 0 67 33 15
2017 SO-07 7 36 20 27 9 0 0 43 36 16
2017 SO-08 9 55 0 9 27 0 0 64 36 11
2017 SO-10 4 74 0 11 11 0 0 78 22 11
2014 SO 31 37 9 14 9 0 0 67 24 319
2014 SO-02 48 23 0 19 10 0 0 71 29 12
2014 SO-03 33 38 16 9 5 0 0 70 14 75
2014 SO-04 42 32 3 11 12 0 0 74 23 60
2014 SO-05 26 31 5 23 15 0 0 57 38 35
2014 SO-06 35 35 6 21 3 0 0 71 24 20
2014 SO-07 32 39 11 11 7 0 0 70 19 28
2014 SO-08 20 20 13 27 20 0 0 40 47 15
2014 SO-10 27 55 0 9 9 0 0 82 18 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 19 47 15 14 4 0 0 66 19 194
2020 SO-00 30 60 0 10 0 0 0 90 10 10
2020 SO-03 10 36 19 16 19 0 0 45 36 32
2020 SO-04 31 45 12 12 0 0 0 75 12 26
2020 SO-05 4 58 19 15 4 0 0 62 19 27
2020 SO-06 30 30 10 30 0 0 0 60 30 10
2020 SO-07 4 48 22 22 4 0 0 52 26 23
2020 SO-08 22 56 6 17 0 0 0 78 17 18
2020 SO-10 9 74 18 0 0 0 0 82 0 12
2020 SO-11 55 27 9 9 0 0 0 82 9 11
2019 SO 27 48 9 12 4 0 0 75 16 260
2019 SO-03 21 50 9 16 3 0 0 72 19 56
2019 SO-04 34 39 12 11 4 0 0 73 14 57
2019 SO-05 35 52 0 4 9 0 0 87 13 23
2019 SO-06 28 58 5 10 0 0 0 86 10 21
2019 SO-07 14 57 4 18 7 0 0 71 25 28
2019 SO-08 18 65 6 6 6 0 0 82 12 17
2019 SO-10 17 34 9 32 9 0 0 51 40 12
2017 SO 30 42 11 14 3 0 0 72 17 182
2017 SO-00 20 50 0 10 20 0 0 70 30 10
2017 SO-03 23 35 20 18 4 0 0 58 22 38
2017 SO-04 33 48 3 11 4 0 0 81 16 34
2017 SO-05 40 42 6 12 0 0 0 81 12 18
2017 SO-06 36 38 11 15 0 0 0 74 15 15
2017 SO-07 20 50 23 7 0 0 0 70 7 16
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2017 SO-10 19 26 22 33 0 0 0 45 33 11
2014 SO 31 46 11 10 3 0 0 77 13 319
2014 SO-02 13 67 0 19 0 0 0 81 19 12
2014 SO-03 36 45 10 7 3 0 0 80 10 75
2014 SO-04 37 42 7 10 4 0 0 80 13 60
2014 SO-05 40 38 9 6 6 0 0 78 12 35
2014 SO-06 35 38 12 15 0 0 0 74 15 20
2014 SO-07 30 50 15 5 0 0 0 80 5 28
2014 SO-08 20 53 13 13 0 0 0 73 13 15
2014 SO-10 36 27 9 18 9 0 0 64 27 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 58 25 11 5 1 1 1 83 6 194
2020 SO-00 70 30 0 0 0 0 0 100 0 10
2020 SO-03 53 31 10 3 0 3 0 87 3 32
2020 SO-04 61 16 4 12 4 0 2 79 17 26
2020 SO-05 43 30 23 0 4 0 0 74 4 27
2020 SO-06 80 20 0 0 0 0 0 100 0 10
2020 SO-07 52 30 13 0 0 0 4 86 0 23
2020 SO-08 72 17 11 0 0 0 0 89 0 18
2020 SO-10 65 18 0 18 0 0 0 82 18 12
2020 SO-11 55 18 27 0 0 0 0 73 0 11
2017 SO 52 34 7 5 3 0 0 86 8 182
2017 SO-00 50 20 10 20 0 0 0 70 20 10
2017 SO-03 49 37 4 6 4 0 0 86 10 38
2017 SO-04 46 37 10 7 0 0 0 83 7 34
2017 SO-05 60 37 2 0 0 0 0 98 0 18
2017 SO-06 41 41 11 0 8 0 0 82 8 15
2017 SO-07 57 34 7 0 3 0 0 91 3 16
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2017 SO-10 67 33 0 0 0 0 0 100 0 11
2014 SO 59 27 7 3 2 0 2 88 5 319
2014 SO-02 52 19 19 10 0 0 0 71 10 12
2014 SO-03 57 31 5 1 3 0 2 91 4 75
2014 SO-04 59 28 7 4 2 0 0 88 5 60
2014 SO-05 65 18 9 3 3 0 2 84 6 35
2014 SO-06 82 12 6 0 0 0 0 94 0 20
2014 SO-07 65 26 4 4 0 2 0 92 4 28
2014 SO-08 47 40 7 7 0 0 0 87 7 15
2014 SO-10 73 9 9 0 0 0 9 90 0 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 22 20 8 7 14 18 12 60 29 191
2020 SO-00 40 60 0 0 0 0 0 100 0 10
2020 SO-03 17 14 7 10 7 27 17 56 31 30
2020 SO-04 8 21 4 8 26 16 16 43 51 26
2020 SO-05 28 20 4 4 24 21 0 60 35 26
2020 SO-06 0 0 0 10 20 30 40 0 100 10
2020 SO-07 22 22 9 0 17 9 22 63 25 23
2020 SO-08 28 17 28 6 0 22 0 57 7 18
2020 SO-10 44 9 9 9 9 12 9 67 22 12
2020 SO-11 18 27 0 9 9 27 9 71 29 11
2019 SO 19 23 11 9 9 17 12 59 26 258
2019 SO-03 11 25 11 10 10 27 5 53 31 56
2019 SO-04 21 14 11 11 10 20 13 53 31 58
2019 SO-05 13 30 9 13 11 18 4 56 32 23
2019 SO-06 10 20 10 5 15 5 34 50 33 20
2019 SO-07 11 33 15 19 4 11 7 55 27 27
2019 SO-08 18 35 6 0 6 6 29 82 9 17
2019 SO-10 17 26 26 17 6 0 9 46 26 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 20 80 194
2020 SO-03 32 68 32
2020 SO-05 26 74 27
2020 SO-11 0 100 11
2019 SO 18 82 260
2019 SO-03 15 85 58
2019 SO-04 24 76 57
2019 SO-07 21 79 28
2018 SO 19 81 428
2018 SO-03 23 77 107
2018 SO-04 16 84 85
2018 SO-05 28 72 58
2018 SO-06 20 80 26
2018 SO-07 21 79 42

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 54 46 37
2019 SO 45 55 47
2019 SO-04 56 44 13
2018 SO 58 42 79
2018 SO-03 75 25 24
2018 SO-04 62 38 13
2018 SO-05 56 44 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 76 24 37
2019 SO 67 33 47
2019 SO-04 52 48 13
2018 SO 59 41 79
2018 SO-03 65 35 23
2018 SO-04 64 36 14
2018 SO-05 63 38 16

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 14 86 37
2020 SO-03 0 100 10
2019 SO 27 73 47
2019 SO-04 40 60 13
2018 SO 33 67 75
2018 SO-04 42 58 12
2018 SO-05 50 50 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 37
2020 SO-03 0 100 10
2019 SO 0 100 47
2019 SO-04 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 10 90 47
2018 SO 9 91 75
2018 SO-04 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 13 87 47
2018 SO 16 84 76
2018 SO-04 42 58 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 35 65 37
2019 SO 41 59 47
2019 SO-04 40 60 13
2018 SO 43 57 75
2018 SO-03 44 56 23
2018 SO-04 42 58 12
2018 SO-05 53 47 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 38 62 37
2019 SO 45 55 47
2019 SO-04 38 62 13
2018 SO 40 60 75
2018 SO-03 41 59 22
2018 SO-04 36 64 14
2018 SO-05 43 57 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 35 65 37
2020 SO-03 50 50 10
2019 SO 51 49 47
2019 SO-04 62 38 13
2018 SO 37 63 75
2018 SO-03 37 63 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 43 57 37
2020 SO-03 50 50 10
2019 SO 36 64 47
2018 SO 45 55 76
2018 SO-03 50 50 24
2018 SO-04 50 50 12
2018 SO-05 33 67 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 32 68 37
2019 SO 32 68 47
2019 SO-04 36 64 13
2018 SO 28 72 72
2018 SO-03 24 76 21
2018 SO-05 64 36 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 65 35 37
2019 SO 57 43 47
2019 SO-04 48 52 13
2018 SO 78 22 76

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 49 51 37
2020 SO-03 50 50 10
2019 SO 40 60 47
2019 SO-04 54 46 13
2018 SO 37 63 76
2018 SO-03 35 65 23
2018 SO-05 50 50 16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 37
2020 SO-03 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 19 81 37
2018 SO 19 81 73

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 19 81 37
2019 SO 11 89 47
2018 SO 18 82 73

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 62 38 37
2019 SO 46 54 47
2019 SO-04 46 54 13
2018 SO 29 71 73
2018 SO-03 24 76 21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 46 54 37
2019 SO 40 60 47
2018 SO 47 53 75
2018 SO-03 41 59 22
2018 SO-04 62 38 13
2018 SO-05 40 60 15

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 14 86 37
2018 SO 11 89 73

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 35 65 37
2020 SO-03 50 50 10
2019 SO 38 62 47
2019 SO-04 56 44 13
2018 SO 40 60 73
2018 SO-03 32 68 22
2018 SO-05 50 50 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 24 76 37
2019 SO 28 72 47
2018 SO 30 70 74
2018 SO-03 28 72 22
2018 SO-05 40 60 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 14 86 37
2019 SO 10 90 47

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 14 86 37
2018 SO 16 84 75
2018 SO-03 26 74 23

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 10 90 73

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 7 93 73

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 19 81 37
2019 SO 17 83 47
2018 SO 36 64 74
2018 SO-03 50 50 22
2018 SO-04 42 58 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 10 90 73
2018 SO-03 0 100 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 49 51 37
2019 SO 44 56 47
2018 SO 37 63 72
2018 SO-03 28 72 21
2018 SO-04 58 42 12
2018 SO-05 36 64 14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 19 81 68
2018 SO-03 26 74 20

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 20 80 66

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 9 91 66
2018 SO-04 0 100 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 9 91 66
2018 SO-04 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 12 88 67

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 67
2018 SO-05 0 100 11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 12 88 66

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 12 88 66

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 27 73 66
2018 SO-03 31 69 19

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 9 91 66
2018 SO-04 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 42 58 69
2018 SO-03 45 55 20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 62 38 68
2018 SO-03 64 36 20

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 7 93 67
2018 SO-04 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 12 30 18 13 13 11 3 48 31 193
2020 SO-00 0 20 20 20 20 10 10 25 50 10
2020 SO-03 0 19 13 16 29 19 3 25 58 32
2020 SO-04 18 25 12 24 12 4 4 47 40 26
2020 SO-05 16 17 24 16 20 4 4 36 38 26
2020 SO-06 10 30 30 20 10 0 0 40 30 10
2020 SO-07 13 35 22 13 4 13 0 55 20 23
2020 SO-08 6 61 17 0 6 11 0 75 6 18
2020 SO-10 21 44 9 9 9 9 0 71 19 12
2020 SO-11 45 27 9 0 0 18 0 89 0 11
2019 SO 15 31 18 15 10 9 2 52 28 259
2019 SO-03 15 20 32 15 9 7 4 38 26 56
2019 SO-04 24 25 14 14 12 9 2 55 29 57
2019 SO-05 12 35 4 18 21 9 0 52 43 23
2019 SO-06 30 40 0 15 5 5 4 78 22 20
2019 SO-07 0 46 18 11 11 14 0 54 25 28
2019 SO-08 0 59 18 12 0 12 0 67 13 17
2019 SO-10 9 43 17 6 17 0 9 56 26 12
2018 SO 12 28 28 10 11 10 2 46 23 420
2018 SO-03 8 26 24 12 18 10 3 38 34 104
2018 SO-04 11 23 34 5 12 14 1 40 20 83
2018 SO-05 12 17 29 14 12 15 0 35 31 58
2018 SO-06 15 42 35 0 4 0 4 60 4 26
2018 SO-07 5 38 33 18 3 3 3 45 21 40
2018 SO-08 22 41 26 7 4 0 0 63 11 27
2018 SO-09 25 33 8 8 8 17 0 70 20 12
2018 SO-10 13 37 12 19 6 12 0 57 29 16
2018 SO-11 8 17 50 8 8 8 0 27 18 12
2017 SO 8 25 27 13 13 10 4 39 30 182
2017 SO-00 0 30 0 20 30 0 20 38 63 10
2017 SO-03 9 15 27 15 25 9 0 26 44 38
2017 SO-04 14 28 17 12 11 14 3 51 28 34
2017 SO-05 2 25 40 21 0 12 0 31 24 18
2017 SO-06 8 23 47 8 8 0 8 33 16 15
2017 SO-07 0 27 36 7 9 20 0 34 20 16
2017 SO-08 9 36 18 18 0 0 18 56 22 11
2017 SO-10 15 37 26 0 11 11 0 58 12 11
2014 SO 10 32 23 16 8 10 1 47 27 322
2014 SO-02 0 10 24 34 33 0 0 10 66 12
2014 SO-03 10 26 26 9 13 17 0 43 26 76
2014 SO-04 6 33 28 10 4 18 2 48 16 60
2014 SO-05 5 46 17 20 3 6 3 56 25 35
2014 SO-06 26 41 12 15 6 0 0 68 21 20
2014 SO-07 7 22 28 22 17 4 0 31 40 28
2014 SO-08 20 33 20 13 7 7 0 57 21 15
2014 SO-10 9 45 27 18 0 0 0 55 18 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 18 34 20 12 11 5 0 55 25 192
2020 SO-00 20 20 20 10 20 10 0 44 33 10
2020 SO-03 8 23 19 19 23 8 0 33 46 32
2020 SO-04 26 29 22 15 9 0 0 55 23 25
2020 SO-05 20 17 31 24 8 0 0 37 31 26
2020 SO-06 10 50 30 0 10 0 0 60 10 10
2020 SO-07 22 30 22 4 13 9 0 57 19 23
2020 SO-08 11 56 22 0 6 6 0 71 6 18
2020 SO-10 21 44 0 9 18 9 0 71 29 12
2020 SO-11 45 45 9 0 0 0 0 91 0 11
2019 SO 22 38 21 11 6 2 0 61 18 260
2019 SO-03 21 35 29 9 3 2 0 58 12 57
2019 SO-04 28 32 22 10 9 0 0 59 19 57
2019 SO-05 17 38 9 18 18 0 0 55 36 23
2019 SO-06 37 43 10 10 0 0 0 81 10 21
2019 SO-07 11 32 36 7 11 4 0 44 19 28
2019 SO-08 13 63 19 6 0 0 0 75 6 16
2019 SO-10 17 51 9 6 9 9 0 74 16 12
2018 SO 19 36 24 9 6 5 0 58 16 419
2018 SO-03 15 30 33 10 10 2 0 47 20 103
2018 SO-04 17 33 23 12 5 10 1 56 19 83
2018 SO-05 17 36 24 7 9 7 0 58 17 58
2018 SO-06 15 54 16 4 4 4 4 74 8 26
2018 SO-07 10 50 25 13 3 0 0 60 15 40
2018 SO-08 37 26 22 11 4 0 0 63 15 27
2018 SO-09 42 25 17 0 8 8 0 73 9 12
2018 SO-10 25 31 18 19 0 6 0 60 20 16
2018 SO-11 8 50 17 17 0 8 0 64 18 12
2017 SO 14 34 25 14 6 4 2 52 21 182
2017 SO-00 10 20 10 40 10 0 10 33 56 10
2017 SO-03 14 30 21 21 11 3 0 45 33 38
2017 SO-04 13 43 29 5 5 1 3 59 11 34
2017 SO-05 21 25 30 12 0 12 0 52 14 18
2017 SO-06 15 21 49 15 0 0 0 36 15 15
2017 SO-07 7 34 30 0 9 20 0 51 12 16
2017 SO-08 18 45 18 9 0 0 9 70 10 11
2017 SO-10 19 48 11 11 11 0 0 67 22 11
2014 SO 20 35 24 12 6 3 0 56 19 323
2014 SO-02 0 19 29 33 19 0 0 19 52 12
2014 SO-03 15 33 26 15 7 4 0 50 23 76
2014 SO-04 23 47 17 3 3 5 0 74 7 61
2014 SO-05 20 32 29 12 3 3 0 54 16 35
2014 SO-06 50 29 3 12 6 0 0 79 18 20
2014 SO-07 11 33 28 15 13 0 0 45 28 28
2014 SO-08 27 33 33 7 0 0 0 60 7 15
2014 SO-10 18 36 27 18 0 0 0 55 18 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 10 90 193
2020 SO-11 0 100 11
2019 SO 8 92 263
2018 SO 10 90 427
2018 SO-03 12 88 106
2018 SO-04 8 92 85
2018 SO-05 10 90 58
2018 SO-07 12 88 42
2018 SO-09 0 100 12
2018 SO-11 0 100 12

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 67 33 18
2019 SO 26 74 22
2018 SO 42 58 38
2018 SO-03 55 45 11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 72 28 22
2018 SO 81 19 42

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 18 82 38

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2019 SO 0 100 22

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 38

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 44 56 18
2019 SO 31 69 22
2018 SO 21 79 38

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 50 50 18
2019 SO 51 49 22
2018 SO 40 60 40

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 13 87 39

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 28 72 22
2018 SO 20 80 40
2018 SO-03 38 62 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2019 SO 0 100 22
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2019 SO 0 100 22
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 23 77 39

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 28 73 40

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 18 82 38

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2019 SO 0 100 22

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22
2018 SO 13 87 38

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SO 0 100 22

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 62 38 39
2018 SO-03 45 55 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 14 86 37

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2018 SO 14 86 37
2018 SO-03 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 28 72 18
2018 SO 24 76 37

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 56 44 18
2018 SO 50 50 40

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 0 100 18
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 71 29 41

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 14 86 37
2018 SO-03 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 12 30 20 11 6 17 4 54 21 193
2020 SO-00 10 20 30 10 0 20 10 43 14 10
2020 SO-03 3 16 19 16 13 29 3 29 43 32
2020 SO-04 18 25 16 12 16 4 8 49 33 26
2020 SO-05 11 24 30 11 8 11 4 42 22 27
2020 SO-06 10 10 40 10 0 20 10 29 14 10
2020 SO-07 17 30 17 13 4 17 0 58 21 23
2020 SO-08 0 61 6 6 0 28 0 85 8 18
2020 SO-10 18 35 18 18 0 12 0 60 20 12
2020 SO-11 45 27 9 0 0 18 0 89 0 11
2019 SO 15 26 25 9 4 17 4 52 16 259
2019 SO-03 14 21 28 11 3 21 2 46 18 57
2019 SO-04 20 23 28 8 2 16 4 53 13 58
2019 SO-05 16 30 18 13 4 18 0 56 22 23
2019 SO-06 29 39 10 5 5 10 4 78 11 21
2019 SO-07 7 26 30 4 11 15 7 43 19 27
2019 SO-08 0 50 25 6 6 13 0 57 14 16
2019 SO-10 9 34 17 17 9 0 15 50 30 12
2018 SO 12 29 30 6 5 17 1 50 14 418
2018 SO-03 9 26 30 9 7 18 2 43 20 105
2018 SO-04 12 22 42 8 0 13 2 40 10 83
2018 SO-05 7 26 24 5 7 30 2 48 18 58
2018 SO-06 16 48 12 4 8 13 0 73 14 25
2018 SO-07 3 44 36 5 3 10 0 51 9 39
2018 SO-08 30 37 26 7 0 0 0 67 7 27
2018 SO-09 27 18 27 0 9 18 0 56 11 11
2018 SO-10 13 37 25 0 12 12 0 57 14 16
2018 SO-11 8 25 33 8 0 25 0 44 11 12
2017 SO 13 25 30 5 4 18 4 49 12 182
2017 SO-00 10 20 20 10 20 10 10 38 38 10
2017 SO-03 14 13 37 7 10 17 3 34 21 38
2017 SO-04 17 30 14 4 1 27 7 71 8 34
2017 SO-05 9 25 27 6 0 33 0 50 9 18
2017 SO-06 15 23 32 15 0 8 8 45 18 15
2017 SO-07 7 27 43 3 0 20 0 42 3 16
2017 SO-08 9 45 27 0 0 9 9 67 0 11
2017 SO-10 15 48 22 4 0 11 0 71 5 11
2014 SO 15 29 28 8 2 15 2 53 13 318
2014 SO-02 0 39 29 19 0 13 0 44 22 12
2014 SO-03 13 26 27 13 2 18 1 48 19 75
2014 SO-04 10 32 26 10 0 19 3 54 12 61
2014 SO-05 7 37 27 3 3 22 0 57 9 32
2014 SO-06 41 28 19 6 0 6 0 73 7 19
2014 SO-07 15 37 17 7 7 13 4 62 18 28
2014 SO-08 13 20 53 7 0 7 0 36 7 15
2014 SO-10 36 27 27 0 0 9 0 70 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 19 39 18 10 6 7 1 63 17 193
2020 SO-00 20 50 10 10 0 10 0 78 11 10
2020 SO-03 11 36 16 19 10 8 0 51 32 32
2020 SO-04 26 25 20 12 12 0 4 53 26 26
2020 SO-05 23 24 26 8 8 8 4 53 17 27
2020 SO-06 20 20 50 10 0 0 0 40 10 10
2020 SO-07 22 39 13 9 9 9 0 67 19 23
2020 SO-08 6 78 0 0 6 11 0 94 6 18
2020 SO-10 18 47 9 9 9 9 0 71 19 12
2020 SO-11 45 36 18 0 0 0 0 82 0 11
2019 SO 22 37 25 6 5 4 0 62 12 259
2019 SO-03 18 39 32 2 3 7 0 61 5 57
2019 SO-04 31 23 30 8 4 5 0 56 12 58
2019 SO-05 16 44 13 22 4 0 0 60 27 23
2019 SO-06 33 43 14 0 10 0 0 76 10 21
2019 SO-07 7 41 26 7 11 4 4 52 20 27
2019 SO-08 19 50 25 0 6 0 0 69 6 16
2019 SO-10 15 51 9 0 17 9 0 72 19 12
2018 SO 16 40 24 8 3 9 0 61 12 415
2018 SO-03 10 38 30 8 6 8 0 53 14 105
2018 SO-04 17 34 33 6 0 10 0 57 7 82
2018 SO-05 10 40 19 12 3 14 0 59 18 57
2018 SO-06 16 44 13 8 4 16 0 71 14 25
2018 SO-07 10 59 18 5 3 5 0 73 8 39
2018 SO-08 30 37 19 15 0 0 0 67 15 27
2018 SO-09 50 20 0 10 10 10 0 78 22 10
2018 SO-10 13 43 19 12 0 12 0 64 14 16
2018 SO-11 8 58 33 0 0 0 0 67 0 12
2017 SO 18 33 30 7 3 7 2 56 11 182
2017 SO-00 10 40 10 20 10 0 10 56 33 10
2017 SO-03 17 21 31 11 8 11 0 43 22 38
2017 SO-04 18 39 22 1 1 12 7 71 2 34
2017 SO-05 27 19 40 6 0 9 0 50 7 18
2017 SO-06 15 26 36 15 0 8 0 44 16 15
2017 SO-07 14 34 50 3 0 0 0 47 3 16
2017 SO-08 18 45 36 0 0 0 0 64 0 11
2017 SO-10 19 59 11 11 0 0 0 78 11 11
2014 SO 22 37 24 7 1 8 0 65 9 320
2014 SO-02 0 34 43 19 0 4 0 35 20 12
2014 SO-03 17 34 21 13 2 13 0 58 18 76
2014 SO-04 22 42 23 8 0 6 0 68 8 61
2014 SO-05 21 51 16 0 0 11 0 81 0 33
2014 SO-06 53 22 16 9 0 0 0 75 9 19
2014 SO-07 22 45 24 2 7 0 0 67 9 28
2014 SO-08 20 40 27 0 0 13 0 69 0 15
2014 SO-10 36 18 45 0 0 0 0 55 0 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 5 95 192
2020 SO-00 10 90 10
2020 SO-03 7 93 30
2020 SO-04 6 94 26
2020 SO-05 8 92 27
2020 SO-06 0 100 10
2020 SO-07 0 100 23
2020 SO-08 6 94 18
2020 SO-10 4 96 12
2020 SO-11 9 91 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 5 95 193
2020 SO-00 20 80 10
2020 SO-03 0 100 31
2020 SO-04 6 94 26
2020 SO-05 8 92 27
2020 SO-06 0 100 10
2020 SO-07 4 96 23
2020 SO-08 6 94 18
2020 SO-10 0 100 12
2020 SO-11 9 91 11
2019 SO 11 89 263
2019 SO-03 12 88 58
2019 SO-04 9 91 59
2019 SO-05 9 91 23
2019 SO-06 8 92 21
2019 SO-07 21 79 28
2019 SO-08 0 100 17
2019 SO-10 9 91 12
2017 SO 7 93 181
2017 SO-03 15 85 38
2017 SO-06 0 100 15
2017 SO-08 0 100 10
2014 SO 10 90 324
2014 SO-02 0 100 12
2014 SO-03 19 81 77
2014 SO-08 0 100 15
2014 SO-10 0 100 12

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 21 79 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 79 21 10
2019 SO 64 36 26
2017 SO 45 55 13
2014 SO 67 33 33
2014 SO-03 68 32 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 SO 31 38 18 7 7 0 0 69 13 16
2014 SO 59 15 7 10 10 0 0 73 20 22
2014 SO-03 42 21 16 0 21 0 0 63 21 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 16 29 21 12 7 4 12 52 23 194
2020 SO-00 10 30 30 20 0 10 0 44 22 10
2020 SO-03 13 29 11 16 16 1 13 49 38 32
2020 SO-04 22 37 22 4 4 0 10 66 9 26
2020 SO-05 26 21 19 23 4 4 4 51 29 27
2020 SO-06 20 40 20 10 0 10 0 67 11 10
2020 SO-07 0 17 26 9 9 13 26 29 29 23
2020 SO-08 11 44 11 11 6 6 11 67 20 18
2020 SO-10 18 12 35 26 0 0 9 33 29 12
2020 SO-11 9 45 27 0 0 0 18 67 0 11
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 10 20 24 20 23 4 0 31 44 191
2020 SO-00 0 10 30 30 20 10 0 11 56 10
2020 SO-03 3 11 27 13 42 3 0 15 57 32
2020 SO-04 10 26 21 22 22 0 0 36 43 25
2020 SO-05 24 17 12 20 24 4 0 43 45 26
2020 SO-06 10 30 20 40 0 0 0 40 40 10
2020 SO-07 9 9 30 0 43 9 0 19 48 23
2020 SO-08 11 28 28 17 11 6 0 41 29 18
2020 SO-10 4 35 18 35 0 9 0 42 38 12
2020 SO-11 9 36 36 9 9 0 0 45 18 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 7 33 19 26 13 1 1 41 40 194
2020 SO-00 0 50 10 40 0 0 0 50 40 10
2020 SO-03 3 24 16 37 19 0 0 27 56 32
2020 SO-04 10 36 25 21 8 0 0 46 29 26
2020 SO-05 9 19 26 30 15 0 0 28 45 27
2020 SO-06 20 10 10 50 10 0 0 30 60 10
2020 SO-07 0 30 22 17 26 4 0 32 45 23
2020 SO-08 6 50 17 11 11 0 6 59 24 18
2020 SO-10 12 35 18 35 0 0 0 47 35 12
2020 SO-11 9 64 9 9 9 0 0 73 18 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 7 34 19 20 17 2 1 42 38 193
2020 SO-00 0 40 10 40 10 0 0 40 50 10
2020 SO-03 6 24 26 16 27 0 0 31 44 32
2020 SO-04 10 37 16 21 16 0 0 47 37 26
2020 SO-05 8 28 19 30 15 0 0 36 45 27
2020 SO-06 10 20 20 40 10 0 0 30 50 10
2020 SO-07 4 22 22 4 39 9 0 29 48 23
2020 SO-08 11 39 22 11 11 0 6 53 24 18
2020 SO-10 4 53 18 26 0 0 0 56 26 12
2020 SO-11 10 60 20 0 10 0 0 70 10 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 9 36 22 13 18 1 0 46 32 192
2020 SO-03 6 18 16 23 37 0 0 24 60 32
2020 SO-04 18 41 20 12 8 0 0 59 21 26
2020 SO-05 8 24 38 11 19 0 0 32 30 27
2020 SO-06 20 20 30 10 20 0 0 40 30 10
2020 SO-07 0 22 22 13 39 4 0 23 55 23
2020 SO-08 0 76 12 6 6 0 0 76 12 17
2020 SO-10 12 35 35 18 0 0 0 47 18 12
2020 SO-11 18 45 9 18 9 0 0 64 27 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 16 41 17 11 9 3 4 61 21 194
2020 SO-00 0 50 10 30 0 10 0 56 33 10
2020 SO-03 19 34 11 13 16 0 6 57 31 32
2020 SO-04 22 41 25 8 0 0 4 66 9 26
2020 SO-05 15 32 11 23 15 0 4 49 39 27
2020 SO-06 30 40 20 0 0 10 0 78 0 10
2020 SO-07 13 26 22 9 22 4 4 43 33 23
2020 SO-08 17 56 6 6 11 0 6 76 18 18
2020 SO-10 21 44 26 0 0 9 0 71 0 12
2020 SO-11 18 55 9 0 9 0 9 80 10 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 44 20 15 1 2 12 5 78 4 192
2020 SO-00 50 50 0 0 0 0 0 100 0 10
2020 SO-03 36 20 16 0 1 23 3 76 2 31
2020 SO-04 42 8 29 0 4 8 8 61 5 26
2020 SO-05 34 28 15 0 0 15 8 80 0 27
2020 SO-06 30 20 10 10 0 10 20 71 14 10
2020 SO-07 39 17 17 0 9 13 4 68 11 23
2020 SO-08 61 11 22 0 0 6 0 76 0 18
2020 SO-10 44 18 9 0 0 21 9 88 0 12
2020 SO-11 64 18 9 0 0 0 9 90 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 12 33 17 17 17 4 0 47 36 194
2020 SO-00 0 40 10 30 10 10 0 44 44 10
2020 SO-03 3 32 18 19 26 1 0 36 46 32
2020 SO-04 10 28 29 12 21 0 0 38 33 26
2020 SO-05 8 36 4 23 26 4 0 45 51 27
2020 SO-06 30 30 10 30 0 0 0 60 30 10
2020 SO-07 13 9 26 17 22 13 0 25 45 23
2020 SO-08 17 44 22 0 17 0 0 61 17 18
2020 SO-10 12 26 18 26 9 9 0 42 38 12
2020 SO-11 36 45 9 0 9 0 0 82 9 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 29 41 12 10 8 0 1 70 18 194
2020 SO-00 10 50 0 20 20 0 0 60 40 10
2020 SO-03 16 42 14 11 16 0 0 58 27 32
2020 SO-04 39 16 18 22 0 0 4 58 23 26
2020 SO-05 19 43 11 11 15 0 0 62 26 27
2020 SO-06 40 50 0 10 0 0 0 90 10 10
2020 SO-07 35 43 13 4 4 0 0 78 9 23
2020 SO-08 22 56 11 6 6 0 0 78 11 18
2020 SO-10 30 53 18 0 0 0 0 82 0 12
2020 SO-11 36 45 9 9 0 0 0 82 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 10 31 19 20 20 1 0 41 39 194
2020 SO-00 20 20 30 20 10 0 0 40 30 10
2020 SO-03 3 24 23 18 32 0 0 27 50 32
2020 SO-04 16 33 22 12 16 0 0 49 29 26
2020 SO-05 8 32 8 26 26 0 0 39 53 27
2020 SO-06 10 50 10 30 0 0 0 60 30 10
2020 SO-07 9 17 9 17 43 4 0 27 64 23
2020 SO-08 11 39 28 17 6 0 0 50 22 18
2020 SO-10 12 18 18 44 9 0 0 30 53 12
2020 SO-11 18 18 36 9 18 0 0 36 27 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 6 94 132
2020 SO-03 0 100 13
2020 SO-04 0 100 14
2020 SO-05 0 100 15
2020 SO-07 5 95 20
2020 SO-08 0 100 18
2020 SO-10 18 82 12
2020 SO-11 9 91 11

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 11 36 25 15 11 2 0 48 27 194
2020 SO-00 0 30 20 40 10 0 0 30 50 10
2020 SO-03 3 32 31 13 16 5 0 37 31 32
2020 SO-04 14 35 14 25 8 4 0 51 34 26
2020 SO-05 19 21 34 19 8 0 0 39 26 27
2020 SO-06 20 40 20 20 0 0 0 60 20 10
2020 SO-07 4 30 22 17 17 9 0 38 38 23
2020 SO-08 6 56 22 6 11 0 0 61 17 18
2020 SO-10 4 61 18 9 9 0 0 65 18 12
2020 SO-11 36 27 36 0 0 0 0 64 0 11
2019 SO 12 38 24 15 9 2 0 50 25 263
2019 SO-03 11 35 38 9 8 0 0 45 17 58
2019 SO-04 18 38 22 12 8 2 0 57 20 59
2019 SO-05 4 38 9 18 21 9 0 47 43 23
2019 SO-06 13 29 29 24 5 0 0 42 29 21
2019 SO-07 4 29 39 14 14 0 0 32 29 28
2019 SO-08 18 35 12 35 0 0 0 53 35 17
2019 SO-10 6 43 26 17 9 0 0 49 26 12
2018 SO 9 36 24 19 8 3 0 46 29 427
2018 SO-03 8 36 26 14 12 5 0 45 27 107
2018 SO-04 7 33 22 27 7 4 0 41 35 85
2018 SO-05 7 26 30 24 10 2 2 34 36 58
2018 SO-06 20 42 15 15 8 0 0 62 23 26
2018 SO-07 5 24 40 17 7 7 0 31 26 42
2018 SO-08 4 56 19 11 7 4 0 62 19 27
2018 SO-09 25 25 8 33 8 0 0 50 42 12
2018 SO-10 0 62 13 13 12 0 0 62 25 16
2018 SO-11 8 58 0 33 0 0 0 67 33 12
2017 SO 8 32 28 15 13 3 0 42 30 182
2017 SO-00 10 30 0 10 50 0 0 40 60 10
2017 SO-03 6 31 26 14 19 3 0 38 35 38
2017 SO-04 10 33 26 26 4 0 0 44 30 34
2017 SO-05 0 25 48 6 21 0 0 25 27 18
2017 SO-06 3 18 56 15 8 0 0 21 23 15
2017 SO-07 0 30 43 7 7 14 0 34 16 16
2017 SO-08 9 45 27 18 0 0 0 55 18 11
2017 SO-10 11 30 15 22 11 11 0 46 37 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 17 31 16 17 17 2 1 49 34 193
2020 SO-00 0 30 0 20 50 0 0 30 70 10
2020 SO-03 13 20 23 20 20 3 0 35 42 31
2020 SO-04 18 25 28 12 12 0 4 45 26 26
2020 SO-05 15 24 11 19 26 4 0 41 47 27
2020 SO-06 50 30 10 10 0 0 0 80 10 10
2020 SO-07 13 39 17 22 9 0 0 52 30 23
2020 SO-08 11 56 17 6 6 6 0 71 12 18
2020 SO-10 18 21 26 26 9 0 0 39 35 12
2020 SO-11 27 27 18 27 0 0 0 55 27 11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 23 36 22 7 7 4 1 62 15 193
2020 SO-00 0 20 20 30 30 0 0 20 60 10
2020 SO-03 16 34 27 6 13 3 0 52 20 32
2020 SO-04 26 36 16 16 0 0 4 66 17 26
2020 SO-05 23 36 26 8 0 8 0 63 8 27
2020 SO-06 40 40 10 0 0 10 0 89 0 10
2020 SO-07 35 39 9 13 0 4 0 77 14 23
2020 SO-08 12 47 18 0 18 6 0 63 19 17
2020 SO-10 18 47 26 0 0 9 0 71 0 12
2020 SO-11 36 27 27 0 0 9 0 70 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 8 33 24 21 14 1 0 41 35 194
2020 SO-00 0 10 10 40 40 0 0 10 80 10
2020 SO-03 0 31 24 16 29 0 0 31 45 32
2020 SO-04 10 41 20 21 8 0 0 51 29 26
2020 SO-05 11 23 28 26 11 0 0 34 38 27
2020 SO-06 20 50 10 20 0 0 0 70 20 10
2020 SO-07 4 26 17 30 13 9 0 33 48 23
2020 SO-08 6 50 33 0 11 0 0 56 11 18
2020 SO-10 0 26 44 30 0 0 0 26 30 12
2020 SO-11 18 36 27 18 0 0 0 55 18 11
2019 SO 12 29 28 19 10 2 0 41 30 264
2019 SO-03 12 26 33 15 10 4 0 40 26 58
2019 SO-04 17 33 21 18 10 2 0 51 28 59
2019 SO-05 3 31 21 22 17 4 0 36 41 23
2019 SO-06 18 43 24 14 0 0 0 61 14 21
2019 SO-07 0 21 39 25 14 0 0 21 39 28
2019 SO-08 12 29 29 24 6 0 0 41 29 17
2019 SO-10 9 26 26 23 17 0 0 34 40 12
2018 SO 10 33 28 18 9 2 0 43 28 427
2018 SO-03 9 29 28 23 10 2 0 39 33 106
2018 SO-04 11 29 28 21 8 1 1 41 30 85
2018 SO-05 7 31 34 17 11 0 0 38 28 58
2018 SO-06 15 46 20 11 8 0 0 61 19 26
2018 SO-07 2 31 36 21 7 2 0 34 29 42
2018 SO-08 7 52 30 4 7 0 0 59 11 27
2018 SO-09 17 25 8 33 8 8 0 45 45 12
2018 SO-10 19 31 18 19 12 0 0 51 31 16
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 7 31 22 22 17 1 0 38 40 181
2017 SO-00 10 0 20 10 60 0 0 10 70 10
2017 SO-03 11 18 15 18 34 3 0 31 54 38
2017 SO-04 1 37 26 21 15 0 0 39 36 34
2017 SO-05 13 29 13 36 9 0 0 42 45 17
2017 SO-06 8 33 8 41 8 3 0 42 50 15
2017 SO-07 7 27 30 34 3 0 0 34 36 16
2017 SO-08 0 55 27 18 0 0 0 55 18 11
2017 SO-10 0 37 37 15 11 0 0 37 26 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 7 31 24 24 14 0 1 37 39 132
2020 SO-03 0 36 8 32 24 0 0 36 56 13
2020 SO-04 3 41 36 16 3 0 0 44 20 14
2020 SO-05 13 13 13 53 7 0 0 27 60 15
2020 SO-07 5 15 10 35 35 0 0 20 70 20
2020 SO-08 0 44 22 11 17 0 6 47 29 18
2020 SO-10 9 12 61 18 0 0 0 21 18 12
2020 SO-11 9 36 36 18 0 0 0 45 18 11
2019 SO 10 33 15 21 18 3 0 44 40 175
2019 SO-03 18 18 23 6 22 12 0 42 32 17
2019 SO-04 9 34 19 13 19 4 0 46 34 52
2019 SO-05 0 38 16 24 22 0 0 38 46 13
2019 SO-06 10 42 6 24 18 0 0 52 42 17
2019 SO-07 4 17 17 33 25 4 0 22 61 24
2019 SO-08 13 25 13 31 19 0 0 38 50 16

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 12 19 28 25 16 0 0 31 41 194
2020 SO-00 30 20 30 10 10 0 0 50 20 10
2020 SO-03 3 24 24 26 23 0 0 27 49 32
2020 SO-04 10 16 39 35 0 0 0 26 35 26
2020 SO-05 23 21 11 26 19 0 0 43 45 27
2020 SO-06 0 30 30 20 20 0 0 30 40 10
2020 SO-07 9 17 17 30 26 0 0 26 57 23
2020 SO-08 22 6 39 22 11 0 0 28 33 18
2020 SO-10 0 21 44 26 9 0 0 21 35 12
2020 SO-11 9 9 36 18 27 0 0 18 45 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 7 18 20 19 36 0 0 25 55 194
2020 SO-00 20 40 10 20 10 0 0 60 30 10
2020 SO-03 6 19 29 10 36 0 0 25 45 32
2020 SO-04 4 12 22 26 35 0 0 16 61 26
2020 SO-05 11 9 26 23 30 0 0 21 53 27
2020 SO-06 10 10 20 20 40 0 0 20 60 10
2020 SO-07 0 0 22 13 65 0 0 0 78 23
2020 SO-08 6 22 17 33 22 0 0 28 56 18
2020 SO-10 0 26 4 18 53 0 0 26 70 12
2020 SO-11 9 27 18 18 27 0 0 36 45 11
2019 SO 3 17 15 22 44 0 0 20 66 263
2019 SO-03 1 27 23 19 28 0 2 29 48 57
2019 SO-04 5 15 14 23 44 0 0 20 66 59
2019 SO-05 3 9 13 18 56 0 0 12 74 23
2019 SO-06 0 10 14 24 52 0 0 10 76 21
2019 SO-07 4 4 11 29 54 0 0 7 82 28
2019 SO-08 0 6 12 35 47 0 0 6 82 17
2019 SO-10 0 17 15 17 51 0 0 17 68 12
2018 SO 2 6 17 18 54 1 0 9 74 427
2018 SO-03 1 4 26 14 53 2 0 5 68 106
2018 SO-04 4 12 14 22 47 1 0 15 70 85
2018 SO-05 3 3 15 17 60 0 0 7 78 58
2018 SO-06 4 11 15 15 54 0 0 15 69 26
2018 SO-07 0 0 5 26 67 2 0 0 95 42
2018 SO-08 0 4 15 22 59 0 0 4 81 27
2018 SO-09 0 0 17 25 58 0 0 0 83 12
2018 SO-10 0 13 20 6 61 0 0 13 67 16
2018 SO-11 0 0 8 33 58 0 0 0 92 12
2017 SO 2 6 11 18 63 0 0 8 81 182
2017 SO-00 0 10 40 20 30 0 0 10 50 10
2017 SO-03 0 3 15 17 65 0 0 3 82 38
2017 SO-04 0 9 12 24 55 0 0 9 79 34
2017 SO-05 0 0 15 15 70 0 0 0 85 18
2017 SO-06 0 11 8 11 71 0 0 11 82 15
2017 SO-07 3 7 7 23 61 0 0 9 84 16
2017 SO-08 0 0 9 9 82 0 0 0 91 11
2017 SO-10 4 4 0 26 66 0 0 8 92 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 15 30 26 21 8 0 0 45 29 194
2020 SO-00 0 20 20 40 20 0 0 20 60 10
2020 SO-03 34 27 23 10 6 0 0 61 16 32
2020 SO-04 18 35 21 26 0 0 0 53 26 26
2020 SO-05 17 42 19 23 0 0 0 58 23 27
2020 SO-06 20 40 20 10 10 0 0 60 20 10
2020 SO-07 9 35 22 22 13 0 0 43 35 23
2020 SO-08 6 44 33 11 6 0 0 50 17 18
2020 SO-10 0 0 44 56 0 0 0 0 56 12
2020 SO-11 18 0 45 27 9 0 0 18 36 11
2019 SO 17 38 25 12 8 0 1 55 20 262
2019 SO-03 28 49 20 4 0 0 0 77 4 57
2019 SO-04 19 26 30 14 9 0 3 46 23 59
2019 SO-05 21 44 13 4 17 0 0 65 21 23
2019 SO-06 24 35 20 15 5 0 0 60 20 20
2019 SO-07 4 39 39 7 11 0 0 43 18 28
2019 SO-08 0 24 53 12 12 0 0 24 24 17
2019 SO-10 15 26 17 43 0 0 0 40 43 12
2018 SO 15 31 30 17 6 1 0 46 23 427
2018 SO-03 26 38 23 9 3 1 0 64 12 106
2018 SO-04 17 34 23 20 6 0 0 51 26 85
2018 SO-05 15 28 28 21 7 2 0 44 28 58
2018 SO-06 15 27 31 19 8 0 0 42 27 26
2018 SO-07 2 31 45 21 0 0 0 33 21 42
2018 SO-08 11 19 44 19 7 0 0 30 26 27
2018 SO-09 0 42 42 0 17 0 0 42 17 12
2018 SO-10 7 24 18 38 12 0 0 31 51 16
2018 SO-11 0 25 33 25 17 0 0 25 42 12
2017 SO 16 26 32 19 8 0 0 42 27 181
2017 SO-00 10 30 50 10 0 0 0 40 10 10
2017 SO-03 20 32 31 9 9 0 0 51 17 37
2017 SO-04 23 31 27 17 2 0 0 54 19 34
2017 SO-05 40 15 27 19 0 0 0 54 19 18
2017 SO-06 13 38 38 3 8 0 0 51 11 15
2017 SO-07 3 41 27 7 20 3 0 44 28 16
2017 SO-08 9 9 45 27 9 0 0 18 36 11
2017 SO-10 0 19 44 26 11 0 0 19 37 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 31 32 20 11 6 0 1 63 17 193
2020 SO-00 20 30 30 10 10 0 0 50 20 10
2020 SO-03 53 27 6 10 3 0 0 81 13 32
2020 SO-04 24 51 21 0 0 0 4 78 0 26
2020 SO-05 28 38 19 8 8 0 0 66 15 27
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 22 30 22 17 9 0 0 52 26 23
2020 SO-08 39 28 17 11 6 0 0 67 17 18
2020 SO-10 10 23 38 19 10 0 0 33 29 11
2020 SO-11 18 18 36 18 9 0 0 36 27 11
2019 SO 32 34 19 8 5 0 1 67 14 262
2019 SO-03 44 40 16 0 0 0 0 84 0 57
2019 SO-04 40 26 19 7 5 0 3 68 13 59
2019 SO-05 26 48 13 4 8 0 0 74 12 23
2019 SO-06 39 20 15 10 5 5 5 66 17 20
2019 SO-07 18 43 18 14 7 0 0 61 21 28
2019 SO-08 6 29 47 12 0 0 6 38 13 17
2019 SO-10 32 9 43 9 9 0 0 40 17 12
2018 SO 24 39 20 10 3 2 2 66 14 426
2018 SO-03 37 43 12 5 2 1 1 81 7 106
2018 SO-04 21 41 21 8 0 1 7 68 9 85
2018 SO-05 28 38 14 10 7 2 2 68 18 58
2018 SO-06 23 38 23 8 4 0 4 64 12 26
2018 SO-07 14 43 31 12 0 0 0 57 12 42
2018 SO-08 11 41 30 11 7 0 0 52 19 27
2018 SO-09 0 83 8 8 0 0 0 83 8 12
2018 SO-10 14 6 40 33 6 0 0 20 40 15
2018 SO-11 8 33 33 8 8 0 8 45 18 12
2017 SO 30 31 21 10 5 0 2 62 16 180
2017 SO-00 50 30 0 10 0 0 10 89 11 10
2017 SO-03 37 21 30 0 12 0 0 58 12 37
2017 SO-04 33 36 10 14 3 0 3 72 18 34
2017 SO-05 42 31 15 6 0 0 6 78 7 18
2017 SO-06 44 30 23 3 0 0 0 74 3 15
2017 SO-07 15 42 15 7 15 0 7 61 23 15
2017 SO-08 27 36 27 9 0 0 0 64 9 11
2017 SO-10 11 34 22 22 11 0 0 45 33 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 25 22 20 19 10 0 4 49 30 191
2020 SO-00 50 0 0 0 0 0 50 100 0 10
2020 SO-03 40 23 13 16 8 0 0 63 24 32
2020 SO-04 18 17 27 22 6 0 9 39 32 24
2020 SO-05 21 30 30 19 0 0 0 51 19 27
2020 SO-06 50 30 10 10 0 0 0 80 10 10
2020 SO-07 4 13 35 22 26 0 0 17 48 23
2020 SO-08 24 29 12 24 12 0 0 53 35 17
2020 SO-10 0 26 26 44 4 0 0 26 47 12
2020 SO-11 27 18 18 27 9 0 0 45 36 11
2019 SO 24 24 23 16 12 0 1 49 28 260
2019 SO-03 38 30 10 16 3 0 2 69 20 56
2019 SO-04 31 17 24 17 10 0 0 48 27 59
2019 SO-05 27 38 13 9 13 0 0 65 22 22
2019 SO-06 19 20 35 5 15 5 0 41 21 20
2019 SO-07 11 25 39 11 14 0 0 36 25 28
2019 SO-08 6 29 12 29 24 0 0 35 53 17
2019 SO-10 9 0 51 6 34 0 0 9 40 12
2018 SO 22 27 22 14 10 2 2 51 26 427
2018 SO-03 36 23 21 14 3 2 1 61 18 106
2018 SO-04 18 34 22 12 8 1 5 55 21 85
2018 SO-05 19 21 17 17 21 3 2 42 40 58
2018 SO-06 23 38 19 4 12 0 4 64 17 26
2018 SO-07 12 36 24 21 7 0 0 48 29 42
2018 SO-08 11 33 26 15 15 0 0 44 30 27
2018 SO-09 17 25 50 0 8 0 0 42 8 12
2018 SO-10 6 24 18 33 18 0 0 30 52 16
2018 SO-11 0 33 25 33 8 0 0 33 42 12
2017 SO 22 23 20 17 14 0 4 47 32 180
2017 SO-00 60 0 0 20 0 0 20 75 25 10
2017 SO-03 39 10 14 23 14 0 0 49 37 37
2017 SO-04 27 27 14 14 10 0 7 58 27 33
2017 SO-05 12 43 19 6 13 0 6 59 21 18
2017 SO-06 30 26 15 11 18 0 0 56 29 15
2017 SO-07 14 23 34 7 16 0 7 39 25 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 0 37 15 22 26 0 0 37 48 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 29 27 23 10 9 0 2 57 20 193
2020 SO-00 30 0 20 20 20 0 10 33 44 10
2020 SO-03 31 26 13 10 21 0 0 56 31 32
2020 SO-04 24 33 31 4 4 0 4 59 9 26
2020 SO-05 39 29 20 8 0 0 4 71 8 26
2020 SO-06 30 50 10 10 0 0 0 80 10 10
2020 SO-07 35 17 22 13 13 0 0 52 26 23
2020 SO-08 28 39 17 11 6 0 0 67 17 18
2020 SO-10 12 18 44 26 0 0 0 30 26 12
2020 SO-11 27 18 45 9 0 0 0 45 9 11
2019 SO 38 27 20 11 5 0 0 65 16 261
2019 SO-03 39 31 23 7 0 0 0 70 7 56
2019 SO-04 45 19 21 10 3 0 1 65 14 59
2019 SO-05 44 21 17 9 9 0 0 65 18 23
2019 SO-06 49 25 10 10 5 0 0 75 15 20
2019 SO-07 36 21 29 7 7 0 0 57 14 28
2019 SO-08 18 41 12 24 6 0 0 59 29 17
2019 SO-10 17 32 17 26 9 0 0 49 34 12
2018 SO 29 29 23 11 5 2 1 60 17 427
2018 SO-03 40 28 20 6 5 1 1 69 11 106
2018 SO-04 29 34 19 8 6 1 2 66 15 85
2018 SO-05 40 17 22 14 5 2 0 58 19 58
2018 SO-06 27 27 19 20 8 0 0 54 27 26
2018 SO-07 21 50 21 2 5 0 0 71 7 42
2018 SO-08 15 41 26 15 4 0 0 56 19 27
2018 SO-09 25 17 25 25 8 0 0 42 33 12
2018 SO-10 19 30 26 24 0 0 0 49 24 16
2018 SO-11 8 8 50 25 8 0 0 17 33 12
2017 SO 21 34 22 13 8 0 2 56 21 180
2017 SO-00 10 20 20 30 10 0 10 33 44 10
2017 SO-03 20 36 25 13 6 0 0 56 19 36
2017 SO-04 37 38 15 0 5 0 5 78 6 34
2017 SO-05 42 25 21 6 0 0 6 71 7 18
2017 SO-06 18 38 23 8 11 0 3 58 19 15
2017 SO-07 14 32 27 7 20 0 0 46 27 16
2017 SO-08 0 55 18 27 0 0 0 55 27 11
2017 SO-10 11 45 22 11 11 0 0 56 22 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 11 20 27 19 21 0 1 31 41 194
2020 SO-00 0 20 30 20 30 0 0 20 50 10
2020 SO-03 21 16 23 10 31 0 0 37 40 32
2020 SO-04 16 8 43 12 16 0 4 25 30 26
2020 SO-05 17 26 15 23 19 0 0 43 42 27
2020 SO-06 10 40 30 20 0 0 0 50 20 10
2020 SO-07 4 13 26 30 26 0 0 17 57 23
2020 SO-08 6 39 22 17 17 0 0 44 33 18
2020 SO-10 9 4 35 26 18 0 9 14 48 12
2020 SO-11 9 18 27 36 9 0 0 27 45 11
2019 SO 16 25 25 16 17 0 1 41 33 262
2019 SO-03 20 27 25 16 12 0 0 47 29 57
2019 SO-04 14 21 24 17 21 0 3 36 40 59
2019 SO-05 7 36 39 9 9 0 0 43 18 23
2019 SO-06 20 25 15 15 15 0 9 50 33 20
2019 SO-07 11 14 36 21 18 0 0 25 39 28
2019 SO-08 0 24 18 18 41 0 0 24 59 17
2019 SO-10 26 15 34 26 0 0 0 40 26 12
2018 SO 15 22 28 18 15 1 1 37 34 427
2018 SO-03 22 18 32 12 13 2 1 41 26 106
2018 SO-04 17 28 24 11 19 0 2 46 30 85
2018 SO-05 12 28 24 24 12 0 0 40 36 58
2018 SO-06 8 15 27 31 20 0 0 23 50 26
2018 SO-07 5 17 31 26 21 0 0 21 48 42
2018 SO-08 11 26 33 26 4 0 0 37 30 27
2018 SO-09 8 25 42 8 17 0 0 33 25 12
2018 SO-10 25 18 26 30 0 0 0 43 30 16
2018 SO-11 0 17 25 33 25 0 0 17 58 12
2017 SO 12 23 24 17 22 0 1 36 40 180
2017 SO-00 10 0 30 0 60 0 0 10 60 10
2017 SO-03 8 26 28 17 20 0 0 34 38 37
2017 SO-04 20 28 10 22 19 0 0 48 41 34
2017 SO-05 25 21 12 12 27 0 2 47 40 18
2017 SO-06 20 25 33 11 8 0 3 46 20 14
2017 SO-07 7 30 27 20 14 0 3 37 35 16
2017 SO-08 9 9 27 36 18 0 0 18 55 11
2017 SO-10 11 19 26 11 22 0 11 34 37 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 23 23 18 14 12 1 10 51 29 194
2020 SO-00 40 0 10 0 0 0 50 80 0 10
2020 SO-03 32 14 14 13 10 3 13 56 27 32
2020 SO-04 16 25 21 18 8 0 12 46 30 26
2020 SO-05 28 23 19 11 11 0 8 55 25 27
2020 SO-06 20 30 20 0 10 0 20 63 13 10
2020 SO-07 17 17 26 22 13 0 4 36 36 23
2020 SO-08 17 28 17 22 17 0 0 44 39 18
2020 SO-10 0 39 9 26 18 0 9 42 48 12
2020 SO-11 27 27 27 9 9 0 0 55 18 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 20 34 21 18 6 0 1 54 25 192
2020 SO-03 18 26 19 24 13 0 0 44 37 32
2020 SO-04 10 43 21 22 4 0 0 53 26 26
2020 SO-05 21 39 12 24 4 0 0 61 28 26
2020 SO-06 30 40 30 0 0 0 0 70 0 10
2020 SO-07 30 17 17 30 4 0 0 48 35 23
2020 SO-08 17 28 50 6 0 0 0 44 6 18
2020 SO-10 18 39 26 18 0 0 0 56 18 12
2020 SO-11 18 55 18 9 0 0 0 73 9 11
2019 SO 23 39 21 12 5 0 1 62 16 261
2019 SO-03 24 44 22 9 2 0 0 67 11 56
2019 SO-04 28 40 24 6 2 0 0 68 8 59
2019 SO-05 21 44 18 4 12 0 0 65 17 23
2019 SO-06 39 40 5 5 0 0 10 89 6 20
2019 SO-07 25 29 18 21 7 0 0 54 29 28
2019 SO-08 6 35 24 29 6 0 0 41 35 17
2019 SO-10 9 26 40 9 17 0 0 34 26 12
2018 SO 22 39 20 12 5 1 2 63 17 427
2018 SO-03 30 33 23 7 6 1 0 64 12 106
2018 SO-04 24 41 14 13 4 0 5 68 17 85
2018 SO-05 17 38 19 17 3 0 5 58 22 58
2018 SO-06 27 43 11 8 8 0 4 72 16 26
2018 SO-07 12 50 26 12 0 0 0 62 12 42
2018 SO-08 15 44 22 11 7 0 0 59 19 27
2018 SO-09 0 58 25 17 0 0 0 58 17 12
2018 SO-10 6 45 12 36 0 0 0 52 36 16
2018 SO-11 8 50 25 8 8 0 0 58 17 12
2017 SO 25 33 21 12 9 0 1 58 21 181
2017 SO-00 20 0 10 30 40 0 0 20 70 10
2017 SO-03 22 33 17 11 17 0 0 55 28 38
2017 SO-04 28 33 22 10 7 0 0 61 17 34
2017 SO-05 27 27 19 12 9 0 6 58 22 18
2017 SO-06 18 53 15 8 3 0 3 73 11 15
2017 SO-07 14 57 14 14 3 0 0 70 16 16
2017 SO-08 40 40 10 10 0 0 0 80 10 10
2017 SO-10 22 24 33 11 11 0 0 45 22 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 21 30 19 16 11 0 2 53 28 193
2020 SO-00 10 40 0 20 10 0 20 63 38 10
2020 SO-03 21 19 26 14 19 0 0 40 34 32
2020 SO-04 29 26 17 19 9 0 0 55 28 25
2020 SO-05 19 32 15 26 8 0 0 51 34 27
2020 SO-06 30 40 30 0 0 0 0 70 0 10
2020 SO-07 26 30 17 9 17 0 0 57 26 23
2020 SO-08 39 22 6 28 0 0 6 65 29 18
2020 SO-10 0 21 53 18 9 0 0 21 26 12
2020 SO-11 9 55 0 9 27 0 0 64 36 11
2019 SO 23 40 18 13 4 1 1 65 17 261
2019 SO-03 29 44 18 7 0 2 0 74 7 56
2019 SO-04 29 34 22 9 2 1 3 66 11 59
2019 SO-05 21 30 36 4 8 0 0 52 12 23
2019 SO-06 44 35 5 10 0 0 5 84 11 20
2019 SO-07 11 43 11 32 4 0 0 54 36 28
2019 SO-08 12 53 18 12 6 0 0 65 18 17
2019 SO-10 15 26 17 26 17 0 0 40 43 12
2018 SO 20 37 19 12 8 1 2 59 21 425
2018 SO-03 29 38 15 10 8 1 0 68 17 106
2018 SO-04 25 37 21 7 7 0 2 64 15 84
2018 SO-05 19 33 23 9 13 0 3 54 22 57
2018 SO-06 31 39 8 11 8 0 4 72 20 26
2018 SO-07 10 48 24 14 5 0 0 57 19 42
2018 SO-08 7 37 33 11 11 0 0 44 22 27
2018 SO-09 0 83 8 0 8 0 0 83 8 12
2018 SO-10 13 13 18 37 18 0 0 26 56 16
2018 SO-11 0 33 42 25 0 0 0 33 25 12
2017 SO 17 32 26 16 7 1 1 51 23 182
2017 SO-00 10 20 20 20 30 0 0 30 50 10
2017 SO-03 18 28 26 22 6 0 0 46 28 38
2017 SO-04 26 30 28 12 1 3 0 58 13 34
2017 SO-05 17 31 37 6 2 0 6 51 9 18
2017 SO-06 11 38 30 8 11 0 3 50 19 15
2017 SO-07 20 30 20 9 7 7 7 58 19 16
2017 SO-08 9 45 18 27 0 0 0 55 27 11
2017 SO-10 4 44 8 33 11 0 0 48 44 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 25 34 16 16 8 1 0 59 25 192
2020 SO-00 10 30 10 0 40 10 0 44 44 10
2020 SO-03 31 13 19 21 16 0 0 44 37 32
2020 SO-04 26 43 8 16 4 0 2 71 21 26
2020 SO-05 24 29 16 31 0 0 0 53 31 26
2020 SO-06 40 40 20 0 0 0 0 80 0 10
2020 SO-07 30 35 9 17 9 0 0 65 26 23
2020 SO-08 17 44 17 17 6 0 0 61 22 18
2020 SO-10 0 65 26 9 0 0 0 65 9 12
2020 SO-11 36 27 18 18 0 0 0 64 18 11
2019 SO 35 33 20 8 4 0 0 68 12 261
2019 SO-03 39 47 7 5 2 0 0 86 7 56
2019 SO-04 49 18 23 8 2 0 0 68 10 59
2019 SO-05 34 22 27 9 8 0 0 56 17 23
2019 SO-06 29 40 20 5 0 0 5 73 5 20
2019 SO-07 14 36 25 18 7 0 0 50 25 28
2019 SO-08 18 41 29 6 6 0 0 59 12 17
2019 SO-10 32 17 34 17 0 0 0 49 17 12
2018 SO 30 34 24 8 3 2 1 65 11 426
2018 SO-03 31 31 24 8 3 3 0 64 11 106
2018 SO-04 29 45 19 4 2 0 1 75 6 84
2018 SO-05 31 24 31 7 5 0 2 56 13 58
2018 SO-06 35 38 19 0 8 0 0 73 8 26
2018 SO-07 26 33 24 14 0 2 0 61 15 42
2018 SO-08 26 37 33 4 0 0 0 63 4 27
2018 SO-09 33 25 25 17 0 0 0 58 17 12
2018 SO-10 18 31 32 18 0 0 0 49 18 16
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 27 35 20 10 7 0 1 62 17 182
2017 SO-00 30 0 10 20 40 0 0 30 60 10
2017 SO-03 27 31 24 13 6 0 0 58 18 38
2017 SO-04 34 39 15 0 8 0 3 76 8 34
2017 SO-05 42 12 25 12 2 0 6 58 16 18
2017 SO-06 18 53 18 0 8 0 3 73 8 15
2017 SO-07 20 43 30 7 0 0 0 64 7 16
2017 SO-08 45 36 9 9 0 0 0 82 9 11
2017 SO-10 0 41 26 22 11 0 0 41 33 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 31 35 14 15 3 1 1 67 19 193
2020 SO-00 30 20 20 0 20 10 0 56 22 10
2020 SO-03 32 26 16 23 3 0 0 58 26 32
2020 SO-04 28 42 9 22 0 0 0 70 22 25
2020 SO-05 30 39 11 19 0 0 0 70 19 27
2020 SO-06 30 60 10 0 0 0 0 90 0 10
2020 SO-07 35 30 13 17 4 0 0 65 22 23
2020 SO-08 17 44 22 11 0 0 6 65 12 18
2020 SO-10 21 44 0 26 0 0 9 71 29 12
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 37 28 18 10 6 1 0 66 17 262
2019 SO-03 36 34 18 7 3 2 0 71 11 56
2019 SO-04 43 27 23 2 5 0 0 71 7 59
2019 SO-05 39 35 4 0 17 4 0 78 18 23
2019 SO-06 61 14 5 10 5 0 5 80 15 21
2019 SO-07 29 29 21 18 4 0 0 57 21 28
2019 SO-08 12 18 35 24 12 0 0 29 35 17
2019 SO-10 32 17 17 34 0 0 0 49 34 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 39 23 24 7 5 1 2 64 12 194
2020 SO-00 40 10 30 10 10 0 0 50 20 10
2020 SO-03 38 19 23 10 10 0 0 58 19 32
2020 SO-04 41 33 22 4 0 0 0 74 4 26
2020 SO-05 38 32 23 4 4 0 0 70 8 27
2020 SO-06 30 50 20 0 0 0 0 80 0 10
2020 SO-07 52 9 22 9 4 0 4 64 14 23
2020 SO-08 44 33 17 6 0 0 0 78 6 18
2020 SO-10 18 21 26 18 0 0 18 47 21 12
2020 SO-11 36 18 36 0 0 0 9 60 0 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 26 30 24 12 9 0 0 56 21 194
2020 SO-00 0 50 0 20 30 0 0 50 50 10
2020 SO-03 38 32 16 6 6 0 0 71 13 32
2020 SO-04 32 29 26 8 4 0 0 61 12 26
2020 SO-05 17 42 30 11 0 0 0 58 11 27
2020 SO-06 40 30 20 10 0 0 0 70 10 10
2020 SO-07 43 13 22 4 17 0 0 57 22 23
2020 SO-08 22 33 28 6 11 0 0 56 17 18
2020 SO-10 0 39 35 18 9 0 0 39 26 12
2020 SO-11 9 9 45 27 9 0 0 18 36 11
2019 SO 35 35 17 8 5 0 0 70 13 261
2019 SO-03 40 38 16 4 2 0 0 78 5 56
2019 SO-04 39 27 17 12 3 0 0 67 16 59
2019 SO-05 39 21 27 9 3 0 0 61 12 23
2019 SO-06 44 46 0 0 5 0 5 95 5 20
2019 SO-07 14 46 21 14 4 0 0 61 18 28
2019 SO-08 18 35 18 12 18 0 0 53 29 17
2019 SO-10 40 34 9 17 0 0 0 74 17 12
2018 SO 26 35 22 10 5 1 1 62 15 427
2018 SO-03 37 26 22 8 4 2 1 65 12 107
2018 SO-04 25 28 23 15 7 0 1 54 23 84
2018 SO-05 26 45 15 7 5 0 2 72 13 58
2018 SO-06 23 50 16 8 4 0 0 73 11 26
2018 SO-07 21 40 31 2 2 0 2 63 5 42
2018 SO-08 11 56 19 7 7 0 0 67 15 27
2018 SO-09 25 17 50 8 0 0 0 42 8 12
2018 SO-10 19 30 19 25 6 0 0 49 31 16
2018 SO-11 17 25 33 17 8 0 0 42 25 12
2017 SO 27 31 23 12 4 1 1 60 17 181
2017 SO-00 40 50 0 0 10 0 0 90 10 10
2017 SO-03 21 39 20 17 0 3 0 61 18 37
2017 SO-04 27 24 25 7 13 0 3 54 20 34
2017 SO-05 48 12 25 6 2 0 6 64 9 18
2017 SO-06 49 8 33 8 0 0 3 58 8 15
2017 SO-07 27 43 14 14 3 0 0 70 16 16
2017 SO-08 27 36 27 9 0 0 0 64 9 11
2017 SO-10 26 26 22 26 0 0 0 52 26 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 23 32 25 13 6 0 1 55 20 193
2020 SO-00 30 40 20 10 0 0 0 70 10 10
2020 SO-03 19 29 23 13 16 0 0 48 29 32
2020 SO-04 28 21 29 6 12 0 4 51 19 26
2020 SO-05 13 45 30 8 4 0 0 58 11 27
2020 SO-06 30 30 20 10 10 0 0 60 20 10
2020 SO-07 22 26 26 22 4 0 0 48 26 23
2020 SO-08 22 33 11 28 0 0 6 59 29 18
2020 SO-10 9 27 45 18 0 0 0 36 18 11
2020 SO-11 18 36 36 9 0 0 0 55 9 11
2019 SO 34 32 17 11 6 0 0 66 17 261
2019 SO-03 35 34 24 2 5 0 0 69 7 56
2019 SO-04 38 34 15 9 3 0 0 73 12 59
2019 SO-05 38 35 9 9 9 0 0 73 18 23
2019 SO-06 29 35 10 15 5 5 0 68 21 20
2019 SO-07 39 29 7 21 4 0 0 68 25 28
2019 SO-08 12 29 35 12 12 0 0 41 24 17
2019 SO-10 32 17 26 26 0 0 0 49 26 12
2018 SO 28 30 25 10 5 1 0 59 16 428
2018 SO-03 37 27 21 10 4 1 0 65 14 107
2018 SO-04 29 37 18 9 7 0 0 66 16 85
2018 SO-05 30 31 24 9 7 0 0 60 15 58
2018 SO-06 27 35 27 8 4 0 0 62 11 26
2018 SO-07 14 29 33 17 7 0 0 43 24 42
2018 SO-08 11 52 26 11 0 0 0 63 11 27
2018 SO-09 25 8 50 8 8 0 0 33 17 12
2018 SO-10 19 38 12 24 6 0 0 58 30 16
2018 SO-11 8 8 58 8 17 0 0 17 25 12
2017 SO 31 33 18 10 7 1 0 65 17 181
2017 SO-00 70 10 10 0 10 0 0 80 10 10
2017 SO-03 30 32 17 14 3 3 0 64 18 37
2017 SO-04 25 44 12 18 1 0 0 69 19 34
2017 SO-05 36 33 19 6 6 0 0 69 12 18
2017 SO-06 33 41 11 8 8 0 0 74 15 15
2017 SO-07 30 36 7 7 20 0 0 66 27 16
2017 SO-08 36 27 9 27 0 0 0 64 27 11
2017 SO-10 19 15 44 0 22 0 0 34 22 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 21 29 26 18 5 0 1 51 23 193
2020 SO-00 30 40 30 0 0 0 0 70 0 10
2020 SO-03 20 38 23 16 3 0 0 57 20 31
2020 SO-04 16 26 29 16 12 0 0 42 29 26
2020 SO-05 15 28 23 26 8 0 0 43 34 27
2020 SO-06 10 50 30 10 0 0 0 60 10 10
2020 SO-07 22 22 26 17 13 0 0 43 30 23
2020 SO-08 28 33 17 22 0 0 0 61 22 18
2020 SO-10 9 18 30 35 0 0 9 29 38 12
2020 SO-11 36 36 18 0 9 0 0 73 9 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 54 19 9 6 3 1 9 80 10 193
2020 SO-00 60 10 20 0 0 0 10 78 0 10
2020 SO-03 58 23 3 0 6 0 10 89 7 32
2020 SO-04 41 25 10 12 8 0 4 68 22 26
2020 SO-05 43 19 4 23 0 0 11 70 26 27
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 57 13 13 0 4 0 13 80 5 23
2020 SO-08 53 24 12 0 6 0 6 81 6 17
2020 SO-10 56 18 9 9 0 0 9 81 10 12
2020 SO-11 73 18 0 0 0 0 9 100 0 11
2019 SO 60 22 7 3 3 1 4 86 6 259
2019 SO-03 69 22 4 2 4 0 0 91 5 56
2019 SO-04 49 28 14 2 5 0 3 79 7 59
2019 SO-05 69 13 4 0 9 0 4 86 9 23
2019 SO-06 68 11 0 5 0 11 5 94 6 19
2019 SO-07 61 21 4 4 0 0 11 92 4 28
2019 SO-08 41 41 6 6 6 0 0 82 12 17
2019 SO-10 57 34 9 0 0 0 0 91 0 12
2018 SO 53 24 10 4 0 3 5 84 5 424
2018 SO-03 51 26 9 4 1 3 7 84 5 105
2018 SO-04 57 25 9 4 1 1 4 85 5 85
2018 SO-05 48 26 10 10 0 3 2 78 11 58
2018 SO-06 73 15 4 0 0 4 4 96 0 26
2018 SO-07 48 29 12 2 0 2 7 84 3 42
2018 SO-08 52 30 11 0 0 4 4 88 0 27
2018 SO-09 50 8 17 8 0 0 17 70 10 12
2018 SO-10 46 39 8 0 0 0 8 92 0 15
2018 SO-11 67 8 25 0 0 0 0 75 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 66 14 10 6 3 1 1 82 9 193
2020 SO-00 50 30 0 10 0 0 10 89 11 10
2020 SO-03 68 3 6 10 13 0 0 71 23 32
2020 SO-04 64 15 9 13 0 0 0 78 13 25
2020 SO-05 58 23 11 8 0 0 0 81 8 27
2020 SO-06 70 10 20 0 0 0 0 80 0 10
2020 SO-07 74 13 13 0 0 0 0 87 0 23
2020 SO-08 72 11 6 6 6 0 0 83 11 18
2020 SO-10 47 44 0 9 0 0 0 91 9 12
2020 SO-11 100 0 0 0 0 0 0 100 0 11
2019 SO 65 17 8 5 3 0 1 84 9 263
2019 SO-03 68 20 7 4 1 0 0 88 5 57
2019 SO-04 69 10 9 5 5 0 2 80 11 59
2019 SO-05 64 22 9 4 0 0 0 87 4 23
2019 SO-06 67 10 5 0 5 5 8 89 6 21
2019 SO-07 50 21 14 11 4 0 0 71 14 28
2019 SO-08 71 12 12 6 0 0 0 82 6 17
2019 SO-10 74 26 0 0 0 0 0 100 0 12
2018 SO 60 21 9 5 1 1 3 84 6 427
2018 SO-03 51 23 17 5 3 1 0 76 8 107
2018 SO-04 61 21 9 6 0 0 2 84 6 85
2018 SO-05 57 15 14 7 0 0 7 78 7 58
2018 SO-06 65 15 8 4 0 0 8 87 5 26
2018 SO-07 67 19 5 5 2 0 2 88 7 42
2018 SO-08 67 30 0 0 0 0 4 100 0 27
2018 SO-09 75 8 8 0 0 0 8 91 0 12
2018 SO-10 41 52 0 7 0 0 0 93 7 15
2018 SO-11 58 42 0 0 0 0 0 100 0 12
2017 SO 64 18 11 2 2 1 1 84 4 182
2017 SO-00 50 10 40 0 0 0 0 60 0 10
2017 SO-03 58 26 9 3 5 0 0 83 8 38
2017 SO-04 77 10 7 5 0 0 0 88 5 34
2017 SO-05 57 19 19 0 0 0 6 80 0 18
2017 SO-06 71 18 8 0 0 3 0 92 0 15
2017 SO-07 61 14 7 9 3 0 7 80 13 16
2017 SO-08 82 18 0 0 0 0 0 100 0 11
2017 SO-10 89 0 0 0 0 11 0 100 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 39 37 15 4 4 0 1 76 9 192
2020 SO-00 60 30 0 0 0 0 10 100 0 10
2020 SO-03 37 40 10 6 6 0 0 77 13 32
2020 SO-04 51 26 15 4 4 0 0 77 9 25
2020 SO-05 32 42 11 15 0 0 0 74 15 27
2020 SO-06 40 40 20 0 0 0 0 80 0 10
2020 SO-07 30 48 13 0 9 0 0 78 9 23
2020 SO-08 41 24 24 0 6 0 6 69 6 17
2020 SO-10 18 53 30 0 0 0 0 70 0 12
2020 SO-11 45 55 0 0 0 0 0 100 0 11
2019 SO 42 35 15 5 3 0 1 78 7 261
2019 SO-03 47 35 14 2 2 0 0 82 4 56
2019 SO-04 42 34 12 5 7 0 0 76 12 59
2019 SO-05 52 27 17 4 0 0 0 79 4 23
2019 SO-06 44 35 5 0 5 0 10 89 6 20
2019 SO-07 21 39 29 11 0 0 0 61 11 28
2019 SO-08 47 41 6 0 6 0 0 88 6 17
2019 SO-10 17 34 32 17 0 0 0 51 17 12
2018 SO 38 36 17 5 2 1 2 76 7 426
2018 SO-03 44 29 20 4 3 1 0 74 7 107
2018 SO-04 32 42 16 9 0 0 0 74 9 85
2018 SO-05 38 34 14 7 3 0 3 75 11 58
2018 SO-06 43 23 27 0 4 0 4 68 4 26
2018 SO-07 31 43 19 5 0 0 2 76 5 42
2018 SO-08 27 54 12 4 0 0 4 84 4 26
2018 SO-09 17 75 8 0 0 0 0 92 0 12
2018 SO-10 47 34 20 0 0 0 0 80 0 15
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 42 35 14 5 3 1 0 77 9 181
2017 SO-00 20 40 30 0 10 0 0 60 10 10
2017 SO-03 43 42 9 7 0 0 0 84 7 37
2017 SO-04 45 29 17 8 1 0 0 74 9 34
2017 SO-05 44 31 12 6 6 0 0 75 12 18
2017 SO-06 26 44 23 0 8 0 0 70 8 15
2017 SO-07 54 19 14 14 0 0 0 73 14 16
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2017 SO-10 37 48 0 4 0 11 0 95 5 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 46 22 19 6 6 0 1 68 12 193
2020 SO-00 30 10 10 10 30 0 10 44 44 10
2020 SO-03 31 27 23 6 13 0 0 58 19 32
2020 SO-04 57 26 12 4 0 0 0 84 4 26
2020 SO-05 51 11 23 11 4 0 0 62 15 27
2020 SO-07 43 22 26 4 4 0 0 65 9 23
2020 SO-08 50 22 11 11 6 0 0 72 17 18
2020 SO-10 39 44 18 0 0 0 0 82 0 12
2020 SO-11 64 18 18 0 0 0 0 82 0 11
2019 SO 45 26 17 5 5 0 1 73 11 262
2019 SO-03 50 25 16 5 4 0 0 75 9 56
2019 SO-04 48 31 14 2 3 0 2 80 5 59
2019 SO-05 56 18 17 4 4 0 0 74 9 23
2019 SO-06 52 24 5 0 10 0 10 84 11 21
2019 SO-07 32 36 14 11 7 0 0 68 18 28
2019 SO-08 35 24 24 6 12 0 0 59 18 17
2019 SO-10 34 17 40 9 0 0 0 51 9 12
2018 SO 44 30 16 6 3 1 1 75 9 426
2018 SO-03 48 22 19 7 4 1 0 71 10 107
2018 SO-04 36 37 19 6 2 0 0 73 8 84
2018 SO-05 45 28 14 3 7 0 3 75 11 58
2018 SO-06 57 27 8 0 8 0 0 85 8 26
2018 SO-07 36 40 12 10 0 0 2 78 10 42
2018 SO-08 44 41 15 0 0 0 0 85 0 27
2018 SO-09 83 17 0 0 0 0 0 100 0 12
2018 SO-10 20 40 27 13 0 0 0 60 13 15
2018 SO-11 42 42 17 0 0 0 0 83 0 12
2017 SO 46 28 16 6 3 0 0 75 9 182
2017 SO-00 10 30 30 10 20 0 0 40 30 10
2017 SO-03 38 20 29 10 4 0 0 58 14 38
2017 SO-04 55 26 17 0 2 0 0 81 2 34
2017 SO-05 54 37 2 6 0 0 0 91 6 18
2017 SO-06 41 41 15 0 3 0 0 82 3 15
2017 SO-07 41 34 7 14 5 0 0 74 19 16
2017 SO-08 73 27 0 0 0 0 0 100 0 11
2017 SO-10 48 41 11 0 0 0 0 89 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 42 31 14 5 1 0 6 79 6 194
2020 SO-00 50 0 0 0 0 0 50 100 0 10
2020 SO-03 56 23 14 3 0 0 3 82 3 32
2020 SO-04 45 39 16 0 0 0 0 84 0 26
2020 SO-05 39 26 11 8 0 0 15 78 9 27
2020 SO-06 20 60 10 10 0 0 0 80 10 10
2020 SO-07 30 39 26 0 0 0 4 73 0 23
2020 SO-08 39 28 11 11 6 0 6 71 18 18
2020 SO-10 35 26 9 18 12 0 0 61 30 12
2020 SO-11 27 45 18 9 0 0 0 73 9 11
2019 SO 42 31 14 6 2 0 5 77 9 259
2019 SO-03 59 21 4 2 2 0 13 92 4 55
2019 SO-04 40 33 14 7 5 0 0 73 12 58
2019 SO-05 52 27 21 0 0 0 0 79 0 23
2019 SO-06 49 25 10 0 5 0 10 83 6 20
2019 SO-07 14 39 29 14 4 0 0 54 18 28
2019 SO-08 24 47 12 18 0 0 0 71 18 17
2019 SO-10 34 23 43 0 0 0 0 57 0 12
2018 SO 38 30 16 5 2 1 7 74 8 426
2018 SO-03 53 23 9 2 1 1 11 86 3 106
2018 SO-04 33 28 22 11 4 0 2 63 14 85
2018 SO-05 41 24 12 7 2 0 14 76 10 58
2018 SO-06 15 50 20 15 0 0 0 65 15 26
2018 SO-07 38 43 14 2 0 0 2 83 2 42
2018 SO-08 26 56 15 0 4 0 0 81 4 27
2018 SO-09 25 25 50 0 0 0 0 50 0 12
2018 SO-10 40 26 26 0 0 0 8 72 0 15
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 40 38 13 3 2 0 4 81 5 181
2017 SO-00 40 20 0 0 0 0 40 100 0 10
2017 SO-03 64 24 9 0 0 0 3 91 0 37
2017 SO-04 39 40 14 7 0 0 0 79 7 34
2017 SO-05 50 37 0 6 6 0 0 88 12 18
2017 SO-06 3 59 30 0 8 0 0 62 8 15
2017 SO-07 23 57 14 7 0 0 0 80 7 16
2017 SO-08 27 55 18 0 0 0 0 82 0 11
2017 SO-10 15 33 48 4 0 0 0 48 4 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 60 21 8 4 2 0 4 85 7 194
2020 SO-00 80 0 0 0 0 0 20 100 0 10
2020 SO-03 60 24 6 3 3 0 3 87 7 32
2020 SO-04 65 22 8 0 0 0 4 91 0 26
2020 SO-05 70 15 4 4 0 0 8 92 4 27
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 57 13 22 0 4 0 4 73 5 23
2020 SO-08 61 28 6 6 0 0 0 89 6 18
2020 SO-10 44 30 9 9 9 0 0 74 18 12
2020 SO-11 36 45 0 18 0 0 0 82 18 11
2019 SO 58 26 7 5 2 0 2 86 7 261
2019 SO-03 66 25 7 2 0 0 0 91 2 57
2019 SO-04 52 31 9 5 3 0 0 83 9 59
2019 SO-05 61 27 8 4 0 0 0 88 4 23
2019 SO-06 65 10 5 0 0 0 20 94 0 20
2019 SO-07 61 25 7 4 4 0 0 86 7 28
2019 SO-08 53 24 12 0 6 0 6 81 6 17
2019 SO-10 57 26 0 9 9 0 0 83 17 12
2018 SO 52 29 9 2 1 1 5 87 4 427
2018 SO-03 57 27 7 1 3 2 4 89 4 107
2018 SO-04 41 41 9 5 1 0 2 84 6 85
2018 SO-05 55 21 12 5 0 0 7 81 6 58
2018 SO-06 61 23 4 0 4 0 8 92 4 26
2018 SO-07 48 40 7 2 0 0 2 90 2 42
2018 SO-08 56 37 7 0 0 0 0 93 0 27
2018 SO-09 42 33 17 8 0 0 0 75 8 12
2018 SO-10 66 20 14 0 0 0 0 86 0 15
2018 SO-11 58 33 8 0 0 0 0 92 0 12
2017 SO 60 30 7 1 0 0 2 92 1 180
2017 SO-00 80 20 0 0 0 0 0 100 0 10
2017 SO-03 70 21 6 0 0 0 3 94 0 36
2017 SO-04 40 47 10 0 0 0 3 89 0 34
2017 SO-05 79 6 12 2 0 0 0 85 2 18
2017 SO-06 51 46 0 0 0 0 3 100 0 15
2017 SO-07 39 47 7 7 0 0 0 86 7 16
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2017 SO-10 41 48 11 0 0 0 0 89 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 73 15 4 4 2 0 2 90 6 194
2020 SO-00 50 30 0 10 10 0 0 80 20 10
2020 SO-03 58 26 6 0 6 0 3 87 7 32
2020 SO-04 88 12 0 0 0 0 0 100 0 26
2020 SO-05 61 19 5 11 0 0 4 83 12 27
2020 SO-06 70 30 0 0 0 0 0 100 0 10
2020 SO-07 78 9 9 4 0 0 0 87 4 23
2020 SO-08 56 22 11 6 6 0 0 78 11 18
2020 SO-10 82 0 0 9 0 0 9 90 10 12
2020 SO-11 100 0 0 0 0 0 0 100 0 11
2019 SO 72 17 5 2 2 0 1 90 4 261
2019 SO-03 73 14 7 2 2 0 2 89 4 56
2019 SO-04 68 21 5 2 3 0 1 89 5 59
2019 SO-05 47 21 13 4 13 0 0 69 18 23
2019 SO-06 76 10 5 0 0 0 9 94 0 20
2019 SO-07 82 18 0 0 0 0 0 100 0 28
2019 SO-08 59 24 12 0 0 6 0 88 0 17
2019 SO-10 83 17 0 0 0 0 0 100 0 12
2018 SO 61 18 9 4 4 1 3 83 8 427
2018 SO-03 57 14 13 5 7 1 4 75 12 107
2018 SO-04 46 30 8 6 5 1 4 80 11 85
2018 SO-05 55 15 15 9 3 0 2 72 12 58
2018 SO-06 73 15 0 0 4 0 8 96 4 26
2018 SO-07 62 21 14 0 0 0 2 85 0 42
2018 SO-08 74 22 0 4 0 0 0 96 4 27
2018 SO-09 92 8 0 0 0 0 0 100 0 12
2018 SO-10 86 7 0 0 0 0 8 100 0 15
2018 SO-11 92 0 0 8 0 0 0 92 8 12
2017 SO 68 15 6 6 3 0 2 84 9 182
2017 SO-00 60 0 20 20 0 0 0 60 20 10
2017 SO-03 61 17 6 10 4 0 3 80 14 38
2017 SO-04 62 22 1 7 4 0 3 87 12 34
2017 SO-05 73 2 19 0 6 0 0 75 6 18
2017 SO-06 71 15 8 3 0 0 3 89 3 15
2017 SO-07 57 14 7 7 7 3 7 78 15 16
2017 SO-08 64 36 0 0 0 0 0 100 0 11
2017 SO-10 89 0 0 11 0 0 0 89 11 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 40 39 13 6 3 0 0 78 9 194
2020 SO-00 40 50 10 0 0 0 0 90 0 10
2020 SO-03 38 36 13 6 6 0 0 74 13 32
2020 SO-04 46 29 12 8 4 0 0 75 12 26
2020 SO-05 32 45 11 8 4 0 0 77 11 27
2020 SO-06 50 30 10 0 10 0 0 80 10 10
2020 SO-07 48 26 13 13 0 0 0 74 13 23
2020 SO-08 39 39 17 6 0 0 0 78 6 18
2020 SO-10 26 47 26 0 0 0 0 74 0 12
2020 SO-11 73 27 0 0 0 0 0 100 0 11
2019 SO 44 34 13 5 2 0 1 80 7 260
2019 SO-03 48 29 16 2 4 0 2 78 6 56
2019 SO-04 48 31 14 5 0 0 1 81 5 59
2019 SO-05 47 35 13 4 0 0 0 82 4 23
2019 SO-06 40 35 15 5 0 0 4 79 5 20
2019 SO-07 29 43 21 4 4 0 0 71 7 28
2019 SO-08 53 29 0 12 6 0 0 82 18 17
2019 SO-10 43 34 6 9 0 0 9 84 9 12
2018 SO 43 34 14 4 2 1 2 79 7 426
2018 SO-03 43 33 14 4 3 1 2 79 7 107
2018 SO-04 43 39 9 3 4 0 2 84 6 84
2018 SO-05 35 40 21 2 2 0 2 76 3 58
2018 SO-06 61 19 4 4 0 0 12 91 4 26
2018 SO-07 36 33 17 14 0 0 0 69 14 42
2018 SO-08 56 30 11 4 0 0 0 85 4 27
2018 SO-09 50 33 17 0 0 0 0 83 0 12
2018 SO-10 41 39 13 0 7 0 0 80 7 15
2018 SO-11 42 25 17 17 0 0 0 67 17 12
2017 SO 42 37 13 2 4 1 1 80 6 181
2017 SO-00 40 20 10 0 30 0 0 60 30 10
2017 SO-03 46 34 17 0 0 3 0 82 0 37
2017 SO-04 41 35 18 5 1 0 0 76 6 34
2017 SO-05 67 15 6 6 6 0 0 81 12 18
2017 SO-06 33 53 8 0 0 0 6 92 0 15
2017 SO-07 16 61 14 0 7 0 3 79 7 16
2017 SO-08 64 36 0 0 0 0 0 100 0 11
2017 SO-10 37 30 22 11 0 0 0 67 11 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 21 37 23 12 6 0 1 59 18 193
2020 SO-00 20 40 40 0 0 0 0 60 0 10
2020 SO-03 23 29 16 19 10 0 3 53 30 32
2020 SO-04 32 45 14 8 0 0 0 78 8 26
2020 SO-05 23 28 26 11 11 0 0 51 23 27
2020 SO-06 30 60 0 0 10 0 0 90 10 10
2020 SO-07 13 43 17 13 9 0 4 59 23 23
2020 SO-08 22 39 17 17 6 0 0 61 22 18
2020 SO-10 9 9 65 18 0 0 0 18 18 12
2020 SO-11 20 30 10 20 20 0 0 50 40 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 6 25 45 16 7 1 0 31 24 194
2020 SO-00 0 30 40 20 10 0 0 30 30 10
2020 SO-03 10 22 32 16 19 0 0 32 36 32
2020 SO-04 16 25 55 4 0 0 0 41 4 26
2020 SO-05 0 39 34 19 8 0 0 39 26 27
2020 SO-06 0 70 20 10 0 0 0 70 10 10
2020 SO-07 4 13 61 13 9 0 0 17 22 23
2020 SO-08 6 28 56 11 0 0 0 33 11 18
2020 SO-10 18 9 35 39 0 0 0 26 39 12
2020 SO-11 0 18 64 18 0 0 0 18 18 11
2019 SO 10 33 37 15 6 0 0 43 20 263
2019 SO-03 11 46 29 11 3 0 0 57 14 58
2019 SO-04 15 32 30 16 7 0 0 47 23 59
2019 SO-05 8 44 31 13 3 0 0 52 17 23
2019 SO-06 13 48 24 10 5 0 0 61 14 21
2019 SO-07 0 15 67 11 7 0 0 15 19 27
2019 SO-08 0 12 59 18 12 0 0 12 29 17
2019 SO-10 0 34 15 43 9 0 0 34 51 12
2018 SO 7 28 45 14 4 1 0 36 18 427
2018 SO-03 12 31 44 10 2 1 0 43 12 106
2018 SO-04 5 39 38 15 2 1 0 44 18 85
2018 SO-05 3 26 58 7 3 0 2 30 11 58
2018 SO-06 4 27 46 8 11 4 0 32 20 26
2018 SO-07 7 17 55 21 0 0 0 24 21 42
2018 SO-08 11 26 44 11 7 0 0 37 19 27
2018 SO-09 0 25 58 8 8 0 0 25 17 12
2018 SO-10 0 25 32 36 6 0 0 25 42 16
2018 SO-11 8 17 25 42 8 0 0 25 50 12
2017 SO 7 24 37 22 11 0 0 30 33 182
2017 SO-00 0 10 50 40 0 0 0 10 40 10
2017 SO-03 9 21 29 24 17 0 0 30 41 38
2017 SO-04 7 23 36 15 18 0 0 31 33 34
2017 SO-05 9 50 21 12 9 0 0 58 21 18
2017 SO-06 26 30 18 18 8 0 0 56 26 15
2017 SO-07 0 34 36 23 7 0 0 34 30 16
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2017 SO-10 0 30 48 11 11 0 0 30 22 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 10 24 41 19 6 0 0 25 34 193
2020 SO-00 10 40 40 10 0 0 0 10 50 10
2020 SO-03 19 26 35 16 3 0 0 19 45 32
2020 SO-04 0 29 35 26 10 0 0 36 29 26
2020 SO-05 11 30 26 23 9 0 0 32 42 27
2020 SO-06 10 20 30 30 10 0 0 40 30 10
2020 SO-07 17 4 57 13 9 0 0 22 22 23
2020 SO-08 6 17 39 33 6 0 0 39 22 18
2020 SO-10 9 12 70 0 9 0 0 9 21 12
2020 SO-11 0 18 73 9 0 0 0 9 18 11
2019 SO 8 18 41 23 10 0 0 33 26 264
2019 SO-03 7 10 40 36 7 0 0 43 17 58
2019 SO-04 7 17 48 19 10 0 0 28 24 59
2019 SO-05 8 9 30 27 26 0 0 53 17 23
2019 SO-06 10 14 39 14 19 0 4 35 25 21
2019 SO-07 11 21 50 18 0 0 0 18 32 28
2019 SO-08 6 29 41 12 12 0 0 24 35 17
2019 SO-10 0 43 40 17 0 0 0 17 43 12
2018 SO 6 15 41 25 10 1 1 36 22 426
2018 SO-03 3 10 46 24 13 1 3 39 14 107
2018 SO-04 6 13 37 31 12 1 0 43 19 84
2018 SO-05 7 14 31 31 12 0 3 45 22 57
2018 SO-06 19 12 46 15 8 0 0 23 31 26
2018 SO-07 2 17 48 26 7 0 0 33 19 42
2018 SO-08 4 26 48 22 0 0 0 22 30 27
2018 SO-09 17 17 25 25 17 0 0 42 33 12
2018 SO-10 12 18 51 19 0 0 0 19 30 16
2018 SO-11 17 25 58 0 0 0 0 0 42 12
2017 SO 7 23 39 17 13 0 1 31 30 182
2017 SO-00 0 30 70 0 0 0 0 0 30 10
2017 SO-03 10 24 37 18 11 0 0 30 34 38
2017 SO-04 4 15 40 21 20 0 0 41 19 34
2017 SO-05 2 19 21 15 43 0 0 58 21 18
2017 SO-06 11 23 18 15 33 0 0 49 33 15
2017 SO-07 14 16 36 34 0 0 0 34 30 16
2017 SO-08 9 18 55 18 0 0 0 18 27 11
2017 SO-10 11 44 19 15 0 0 11 17 61 11
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 68 18 14 1 21 79 193
2020 SO-00 30 40 30 0 57 43 10
2020 SO-03 58 18 24 0 23 77 32
2020 SO-04 84 12 4 0 13 87 26
2020 SO-05 66 23 11 0 26 74 27
2020 SO-06 80 10 10 0 11 89 10
2020 SO-07 70 13 17 0 16 84 23
2020 SO-08 61 22 17 0 27 73 18
2020 SO-10 61 30 9 0 33 67 12
2020 SO-11 82 18 0 0 18 82 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SO 19 81 130
2020 SO-03 17 83 18
2020 SO-04 20 80 22
2020 SO-05 34 66 18
2020 SO-07 0 100 16
2020 SO-08 27 73 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 34 14 19 10 16 1 6 52 28 191
2020 SO-00 60 10 0 10 0 0 20 88 13 10
2020 SO-03 27 26 13 10 16 0 8 58 28 32
2020 SO-04 26 9 26 19 4 0 16 41 28 25
2020 SO-05 43 8 19 4 19 0 8 55 25 27
2020 SO-06 50 10 20 10 10 0 0 60 20 10
2020 SO-07 13 9 22 26 30 0 0 22 57 23
2020 SO-08 47 18 18 0 18 0 0 65 18 17
2020 SO-10 12 18 35 18 18 0 0 30 35 12
2020 SO-11 36 27 27 0 9 0 0 64 9 11
2019 SO 24 16 16 16 24 0 4 42 42 263
2019 SO-03 31 22 12 21 11 0 4 55 33 58
2019 SO-04 25 15 26 15 16 0 3 42 32 59
2019 SO-05 34 18 9 13 26 0 0 52 39 23
2019 SO-06 19 10 19 5 42 0 5 30 49 21
2019 SO-07 14 7 18 29 29 0 4 22 59 28
2019 SO-08 12 24 6 6 53 0 0 35 59 17
2019 SO-10 23 17 9 9 43 0 0 40 51 12
2018 SO 19 16 18 18 23 2 4 38 43 427
2018 SO-03 25 11 23 18 18 1 5 38 38 106
2018 SO-04 20 14 18 19 22 2 5 37 44 85
2018 SO-05 12 28 10 12 35 2 2 41 48 58
2018 SO-06 31 11 4 23 24 0 8 46 50 26
2018 SO-07 7 19 26 19 26 0 2 27 46 42
2018 SO-08 11 19 30 30 11 0 0 30 41 27
2018 SO-09 17 17 33 8 25 0 0 33 33 12
2018 SO-10 25 20 6 30 18 0 0 45 48 16
2018 SO-11 17 33 8 17 17 0 8 55 36 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 2 17 14 29 35 1 2 20 65 130
2020 SO-03 0 6 6 28 56 6 0 6 88 18
2020 SO-04 10 10 20 9 44 2 5 21 58 22
2020 SO-05 0 23 11 37 29 0 0 23 66 18
2020 SO-07 0 19 6 44 31 0 0 19 75 16
2020 SO-08 9 18 36 18 18 0 0 27 36 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SO 2 14 20 21 41 0 2 16 64 130
2020 SO-03 0 6 28 22 44 0 0 6 67 18
2020 SO-04 0 5 25 25 41 0 5 5 69 22
2020 SO-05 0 11 17 11 60 0 0 11 71 18
2020 SO-07 0 19 6 25 50 0 0 19 75 16
2020 SO-08 0 9 55 9 27 0 0 9 36 11
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