2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 35 42 13 6 4 0 0 77 10 1206
2020 SG-02 19 66 15 0 0 0 0 85 0 20
2020 SG-03 48 35 8 5 3 0 0 83 9 88
2020 SG-04 31 43 15 7 4 0 0 74 10 560
2020 SG-05 35 41 13 7 4 0 0 76 11 330
2020 SG-06 42 43 9 2 4 0 0 84 7 121
2020 SG-07 45 36 8 10 2 0 0 81 12 51
2019 SG 37 40 11 8 3 0 0 77 11 1075
2019 SG-02 32 50 14 0 0 4 0 85 0 28
2019 SG-03 32 38 11 16 4 0 0 70 19 76
2019 SG-04 33 41 14 9 4 0 0 74 12 471
2019 SG-05 42 38 10 7 2 0 0 80 10 292
2019 SG-06 39 43 9 5 4 0 0 82 9 106
2019 SG-07 41 40 7 7 5 0 0 81 12 57
2019 SG-08 56 44 0 0 0 0 0 100 0 16
2018 SG 28 48 12 7 5 0 0 76 12 901
2018 SG-02 46 35 12 0 8 0 0 81 8 26
2018 SG-03 38 44 11 6 2 0 0 81 8 53
2018 SG-04 22 49 16 8 5 0 0 71 14 445
2018 SG-05 31 50 8 7 5 0 0 81 12 232
2018 SG-06 32 49 9 9 1 0 0 81 10 77
2018 SG-07 35 49 8 5 3 0 0 84 8 37
2018 SG-08 57 31 12 0 0 0 0 88 0 16
2017 SG 30 46 12 8 4 0 0 76 12 918
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 51 34 12 0 4 0 0 85 4 26
2017 SG-04 23 49 15 8 5 0 0 72 13 490
2017 SG-05 36 43 8 8 5 0 0 79 13 238
2017 SG-06 32 46 11 9 2 0 0 78 11 91
2017 SG-07 42 36 3 13 6 0 0 77 19 31
2017 SG-08 67 20 13 0 0 0 0 87 0 15
2014 SG 26 51 11 9 3 0 0 76 12 893
2014 SG-02 27 63 11 0 0 0 0 89 0 19
2014 SG-03 15 55 5 20 5 0 0 70 25 20
2014 SG-04 24 49 14 9 4 0 0 73 13 478
2014 SG-05 27 52 9 8 4 0 0 79 12 225
2014 SG-06 33 51 6 8 2 0 0 84 10 87
2014 SG-07 26 50 8 11 5 0 0 76 16 38
2014 SG-08 61 31 0 8 0 0 0 92 8 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 34 38 15 8 4 0 0 72 13 1199
2020 SG-02 41 34 10 10 5 0 0 75 15 19
2020 SG-03 55 26 13 6 0 0 0 81 6 88
2020 SG-04 28 40 17 9 6 0 0 69 15 560
2020 SG-05 37 36 14 8 5 0 0 73 13 326
2020 SG-06 39 40 11 7 3 0 0 79 10 120
2020 SG-07 36 41 12 12 0 0 0 77 12 51
2019 SG 30 39 13 11 6 0 0 69 18 1073
2019 SG-02 32 50 14 4 0 0 0 82 4 28
2019 SG-03 37 37 13 7 6 0 0 74 13 76
2019 SG-04 27 37 16 13 7 0 0 63 20 467
2019 SG-05 33 40 12 10 5 0 0 73 15 294
2019 SG-06 25 46 7 14 8 0 0 71 21 106
2019 SG-07 38 38 7 14 3 0 0 76 17 57
2019 SG-08 56 31 7 6 0 0 0 87 6 16
2018 SG 28 39 15 11 8 0 0 67 18 899
2018 SG-02 35 58 0 4 4 0 0 92 8 26
2018 SG-03 43 34 9 2 11 0 0 77 13 53
2018 SG-04 23 39 16 14 8 0 0 62 22 446
2018 SG-05 28 42 14 8 9 0 0 70 17 231
2018 SG-06 41 26 21 8 4 0 0 67 12 74
2018 SG-07 35 33 19 8 5 0 0 68 14 37
2018 SG-08 36 41 12 12 0 0 0 76 12 17
2017 SG 25 40 14 11 9 0 0 66 20 918
2017 SG-02 29 44 17 5 5 0 0 72 11 18
2017 SG-03 61 19 15 0 4 0 0 80 4 26
2017 SG-04 21 41 16 12 11 0 0 62 22 490
2017 SG-05 30 41 12 10 7 0 0 71 17 238
2017 SG-06 21 46 14 12 7 0 0 68 19 91
2017 SG-07 25 36 16 10 13 0 0 61 23 31
2017 SG-08 68 12 6 7 7 0 0 80 14 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 47 38 10 3 1 0 0 86 4 1199
2020 SG-02 34 56 10 0 0 0 0 90 0 20
2020 SG-03 56 32 7 3 1 0 0 89 5 88
2020 SG-04 43 39 13 3 2 0 0 82 5 557
2020 SG-05 46 41 10 2 1 0 0 87 3 327
2020 SG-06 59 32 3 4 2 0 0 91 6 120
2020 SG-07 58 35 8 0 0 0 0 92 0 51
2019 SG 49 35 11 3 2 0 0 84 5 1072
2019 SG-02 50 32 14 0 0 4 0 85 0 28
2019 SG-03 46 37 12 3 3 0 0 83 5 76
2019 SG-04 45 36 13 4 2 0 0 81 6 468
2019 SG-05 50 36 8 4 2 0 0 86 6 293
2019 SG-06 54 34 9 2 1 0 0 88 3 105
2019 SG-07 51 36 7 5 0 0 0 88 5 57
2019 SG-08 74 19 7 0 0 0 0 93 0 16
2018 SG 40 43 11 4 2 0 0 83 6 895
2018 SG-02 54 35 8 4 0 0 0 88 4 26
2018 SG-03 42 38 19 0 2 0 0 79 2 53
2018 SG-04 35 44 13 6 3 0 0 79 9 441
2018 SG-05 41 46 9 2 1 0 0 88 3 232
2018 SG-06 57 38 5 0 0 0 0 95 0 74
2018 SG-07 46 38 8 5 3 0 0 84 8 37
2018 SG-08 59 29 6 6 0 0 0 88 6 17
2017 SG 45 40 9 4 2 0 0 85 6 911
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 61 27 8 4 0 0 0 88 4 25
2017 SG-04 40 40 12 6 2 0 0 80 8 485
2017 SG-05 48 42 5 3 1 0 0 90 4 237
2017 SG-06 52 35 11 1 1 0 0 87 2 91
2017 SG-07 55 36 0 6 0 3 0 94 6 31
2017 SG-08 67 27 6 0 0 0 0 94 0 15
2014 SG 51 35 9 3 1 0 0 87 4 893
2014 SG-02 37 52 11 0 0 0 0 89 0 19
2014 SG-03 45 35 15 5 0 0 0 80 5 20
2014 SG-04 43 40 11 4 1 0 0 83 6 478
2014 SG-05 58 31 8 2 0 0 0 90 3 225
2014 SG-06 71 26 3 0 0 0 0 97 0 87
2014 SG-07 60 24 13 0 3 0 0 84 3 38
2014 SG-08 84 16 0 0 0 0 0 100 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 42 11 5 2 0 0 83 7 1203
2020 SG-02 53 37 10 0 0 0 0 90 0 20
2020 SG-03 52 32 10 3 2 0 0 84 6 87
2020 SG-04 38 43 13 5 2 0 0 81 7 559
2020 SG-05 40 42 10 5 2 0 0 82 8 330
2020 SG-06 39 50 4 4 2 0 0 89 7 121
2020 SG-07 49 39 6 4 2 0 0 88 6 50
2019 SG 40 42 11 4 2 0 0 82 6 1079
2019 SG-02 64 32 4 0 0 0 0 96 0 28
2019 SG-03 38 49 5 3 5 0 0 87 8 77
2019 SG-04 38 42 14 4 2 0 0 79 6 471
2019 SG-05 42 42 10 4 2 0 0 84 6 295
2019 SG-06 41 40 10 7 1 0 0 81 8 106
2019 SG-07 38 47 5 7 3 0 0 85 10 57
2019 SG-08 56 31 13 0 0 0 0 87 0 16
2018 SG 35 46 12 5 2 0 0 81 7 901
2018 SG-02 54 38 8 0 0 0 0 92 0 26
2018 SG-03 39 44 13 2 2 0 0 83 4 52
2018 SG-04 31 46 15 4 3 0 0 78 7 447
2018 SG-05 35 48 9 6 2 0 0 84 8 232
2018 SG-06 35 50 9 5 0 0 0 86 5 75
2018 SG-07 38 46 11 5 0 0 0 84 5 37
2018 SG-08 41 35 18 0 6 0 0 76 6 17
2017 SG 37 43 11 6 2 0 0 81 8 914
2017 SG-02 29 60 11 0 0 0 0 89 0 18
2017 SG-03 58 34 4 0 4 0 0 92 4 26
2017 SG-04 35 43 12 7 3 0 0 79 10 487
2017 SG-05 38 46 9 4 3 0 0 84 6 237
2017 SG-06 34 40 19 6 1 0 0 75 7 91
2017 SG-07 42 36 13 9 0 0 0 77 9 31
2017 SG-08 67 13 13 7 0 0 0 80 7 15
2014 SG 35 47 10 6 2 0 0 82 8 892
2014 SG-02 27 64 4 5 0 0 0 90 5 19
2014 SG-03 25 55 5 15 0 0 0 80 15 20
2014 SG-04 33 48 11 6 2 0 0 81 8 477
2014 SG-05 38 46 8 5 3 0 0 84 8 225
2014 SG-06 45 42 8 6 0 0 0 86 6 87
2014 SG-07 40 34 13 5 8 0 0 74 13 38
2014 SG-08 53 31 15 0 0 0 0 85 0 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 46 33 11 6 3 1 0 80 9 1199
2020 SG-02 56 44 0 0 0 0 0 100 0 20
2020 SG-03 72 17 5 3 1 1 0 91 5 87
2020 SG-04 46 33 12 6 3 1 0 79 9 558
2020 SG-05 40 36 13 6 4 1 0 77 10 328
2020 SG-06 43 36 12 6 2 0 0 80 8 121
2020 SG-07 48 30 10 10 2 0 0 78 12 49
2019 SG 39 34 14 7 5 0 0 74 13 1074
2019 SG-02 61 36 0 4 0 0 0 96 4 28
2019 SG-03 54 21 20 4 1 0 0 75 5 76
2019 SG-04 40 31 15 9 6 0 0 71 15 469
2019 SG-05 37 40 12 6 5 0 1 77 11 295
2019 SG-06 27 44 10 8 10 0 0 71 18 106
2019 SG-07 43 31 12 9 5 0 0 73 14 55
2019 SG-08 57 31 13 0 0 0 0 87 0 16
2018 SG 37 36 15 5 5 0 0 74 11 894
2018 SG-02 50 35 8 8 0 0 0 85 8 26
2018 SG-03 54 27 8 6 6 0 0 81 12 52
2018 SG-04 36 35 18 6 5 0 0 71 11 446
2018 SG-05 36 38 16 4 6 0 0 74 10 229
2018 SG-06 37 39 9 5 9 0 0 76 15 72
2018 SG-07 24 47 16 5 5 3 0 72 11 37
2018 SG-08 53 35 6 6 0 0 0 88 6 17
2017 SG 34 37 17 7 5 0 0 71 12 917
2017 SG-02 40 33 16 0 11 0 0 73 11 18
2017 SG-03 61 24 8 4 4 0 0 84 8 26
2017 SG-04 31 39 18 7 4 0 0 70 11 489
2017 SG-05 34 38 14 8 6 1 0 72 14 238
2017 SG-06 37 33 18 6 6 0 0 70 12 91
2017 SG-07 32 32 19 13 3 0 0 64 16 31
2017 SG-08 60 20 13 0 7 0 0 80 7 15
2014 SG 28 45 14 7 4 1 0 74 11 892
2014 SG-02 37 48 10 5 0 0 0 85 5 19
2014 SG-03 30 55 10 5 0 0 0 85 5 20
2014 SG-04 28 47 15 6 3 1 0 76 9 477
2014 SG-05 26 46 14 8 5 1 0 73 13 225
2014 SG-06 36 42 10 9 3 0 0 77 13 87
2014 SG-07 24 29 23 5 19 0 0 53 24 38
2014 SG-08 37 47 8 0 8 0 0 85 8 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 36 13 4 3 1 0 79 8 1197
2020 SG-02 66 19 15 0 0 0 0 85 0 20
2020 SG-03 69 25 2 1 1 1 0 95 2 87
2020 SG-04 43 35 14 5 4 1 0 78 8 557
2020 SG-05 39 38 13 5 4 1 0 78 9 327
2020 SG-06 36 42 16 2 3 0 0 79 6 120
2020 SG-07 45 38 10 6 2 0 0 82 8 50
2019 SG 36 37 15 8 4 0 0 73 12 1071
2019 SG-02 57 36 7 0 0 0 0 93 0 28
2019 SG-03 51 27 13 5 3 1 0 79 8 75
2019 SG-04 37 34 16 9 4 0 0 71 13 469
2019 SG-05 32 43 13 7 4 0 1 76 11 292
2019 SG-06 26 43 12 13 6 0 0 69 19 106
2019 SG-07 35 37 17 9 2 0 0 72 10 56
2019 SG-08 63 24 13 0 0 0 0 87 0 16
2018 SG 34 39 15 6 5 0 0 74 12 899
2018 SG-02 46 42 8 4 0 0 0 88 4 26
2018 SG-03 52 33 4 2 10 0 0 85 12 52
2018 SG-04 33 37 18 6 5 0 0 70 11 446
2018 SG-05 32 42 12 7 6 0 0 74 13 230
2018 SG-06 31 45 10 8 7 0 0 76 14 76
2018 SG-07 27 46 19 8 0 0 0 73 8 37
2018 SG-08 41 41 6 12 0 0 0 82 12 17
2017 SG 32 39 16 8 5 0 0 71 13 915
2017 SG-02 29 43 16 0 11 0 0 73 11 18
2017 SG-03 69 8 16 4 4 0 0 77 8 26
2017 SG-04 29 41 17 8 5 0 0 70 13 487
2017 SG-05 32 40 15 7 5 0 0 72 13 238
2017 SG-06 33 35 19 8 5 0 0 68 13 91
2017 SG-07 32 32 16 20 0 0 0 64 20 31
2017 SG-08 60 20 13 0 7 0 0 80 7 15
2014 SG 26 45 15 10 3 1 0 72 13 891
2014 SG-02 32 48 11 5 0 4 0 83 6 19
2014 SG-03 20 70 5 5 0 0 0 90 5 20
2014 SG-04 26 47 15 9 2 1 0 73 12 476
2014 SG-05 26 45 15 8 5 0 0 71 13 225
2014 SG-06 30 42 12 14 2 0 0 72 17 87
2014 SG-07 24 26 26 13 11 0 0 50 24 38
2014 SG-08 30 31 23 16 0 0 0 61 16 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 38 28 16 8 5 4 0 70 13 1203
2020 SG-02 29 19 42 10 0 0 0 48 10 20
2020 SG-03 51 16 23 5 1 5 0 70 6 87
2020 SG-04 37 30 15 8 5 4 1 70 14 561
2020 SG-05 37 29 17 8 5 5 0 69 13 329
2020 SG-06 42 26 13 10 3 6 0 72 14 121
2020 SG-07 38 34 16 8 4 0 0 72 12 49
2019 SG 35 27 17 10 7 3 0 64 18 1077
2019 SG-02 50 21 21 4 4 0 0 71 7 28
2019 SG-03 44 18 17 15 3 3 0 64 18 77
2019 SG-04 34 25 19 11 8 4 0 61 19 470
2019 SG-05 34 32 16 9 6 2 1 68 15 294
2019 SG-06 31 28 17 9 13 3 0 60 23 106
2019 SG-07 35 28 16 12 5 5 0 66 18 57
2019 SG-08 57 31 12 0 0 0 0 88 0 16
2018 SG 31 32 17 9 7 5 0 66 16 902
2018 SG-02 38 42 12 4 0 4 0 84 4 26
2018 SG-03 36 31 12 6 12 4 0 70 18 52
2018 SG-04 28 32 17 9 7 6 0 64 17 447
2018 SG-05 32 33 14 10 6 4 0 68 17 232
2018 SG-06 32 31 20 4 10 3 0 64 15 76
2018 SG-07 24 27 30 14 0 5 0 54 14 37
2018 SG-08 41 23 30 6 0 0 0 64 6 17
2017 SG 30 29 18 10 8 4 1 62 19 916
2017 SG-02 17 62 11 0 5 5 0 83 6 18
2017 SG-03 56 12 8 8 12 4 0 70 21 25
2017 SG-04 28 28 19 11 9 4 1 59 21 489
2017 SG-05 32 31 16 10 5 5 1 67 17 238
2017 SG-06 32 26 22 9 10 1 0 59 19 91
2017 SG-07 29 32 16 9 7 3 3 65 17 31
2017 SG-08 59 14 27 0 0 0 0 73 0 15
2014 SG 25 32 20 11 7 5 0 60 19 892
2014 SG-02 42 37 5 10 5 0 0 80 15 19
2014 SG-03 20 40 15 10 0 15 0 71 12 20
2014 SG-04 24 33 18 12 6 6 1 61 19 477
2014 SG-05 23 33 22 10 8 4 0 59 19 225
2014 SG-06 29 25 25 8 7 6 0 58 15 87
2014 SG-07 37 23 16 3 13 8 0 66 17 38
2014 SG-08 30 31 31 0 8 0 0 61 8 13
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 29 15 4 3 1 5 76 7 1202
2020 SG-02 15 53 15 13 0 0 5 71 14 20
2020 SG-03 41 22 15 4 1 5 12 76 6 87
2020 SG-04 32 30 20 6 4 2 6 68 11 559
2020 SG-05 53 26 12 2 3 1 3 82 5 328
2020 SG-06 56 29 10 2 1 0 2 87 3 121
2020 SG-07 67 27 6 0 0 0 0 94 0 51
2019 SG 43 26 15 5 3 2 6 75 9 1077
2019 SG-02 50 21 21 0 0 0 7 77 0 28
2019 SG-03 42 26 13 5 5 3 6 74 11 76
2019 SG-04 36 25 21 7 3 2 7 66 11 471
2019 SG-05 47 27 10 4 3 1 6 80 9 294
2019 SG-06 57 29 6 5 2 1 1 88 7 106
2019 SG-07 56 26 9 3 2 0 4 86 5 57
2019 SG-08 62 31 7 0 0 0 0 93 0 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 52 30 9 5 3 0 0 83 9 1204
2020 SG-02 48 24 10 18 0 0 0 73 18 20
2020 SG-03 58 29 8 1 2 1 1 89 3 87
2020 SG-04 50 32 9 5 3 1 0 83 8 560
2020 SG-05 52 29 7 8 4 0 0 82 11 329
2020 SG-06 55 30 7 5 2 0 0 85 7 121
2020 SG-07 57 25 13 4 0 0 0 83 4 51
2019 SG 49 31 8 7 3 1 0 81 11 1071
2019 SG-02 64 29 4 0 0 4 0 96 0 28
2019 SG-03 50 30 5 10 3 1 1 82 13 77
2019 SG-04 51 29 8 9 3 1 0 81 12 466
2019 SG-05 47 30 11 6 4 1 1 79 10 293
2019 SG-06 45 38 6 7 5 0 0 83 11 106
2019 SG-07 50 33 9 3 3 2 0 84 7 57
2019 SG-08 57 31 6 6 0 0 0 88 6 16
2018 SG 49 33 7 6 3 1 0 83 9 896
2018 SG-02 54 31 4 0 4 8 0 92 4 26
2018 SG-03 56 29 6 2 2 0 6 90 4 52
2018 SG-04 49 34 7 5 3 1 0 84 8 444
2018 SG-05 50 29 9 7 4 1 0 81 11 230
2018 SG-06 48 25 10 9 6 1 0 74 16 76
2018 SG-07 45 39 6 8 3 0 0 83 11 36
2018 SG-08 47 41 0 12 0 0 0 88 12 17
2017 SG 48 32 9 6 4 0 0 81 10 917
2017 SG-02 62 21 0 11 5 0 0 83 17 18
2017 SG-03 53 39 0 0 4 0 4 96 4 26
2017 SG-04 51 31 9 5 3 0 0 82 9 489
2017 SG-05 43 35 11 8 3 0 0 78 10 238
2017 SG-06 46 27 11 9 7 1 0 73 16 91
2017 SG-07 42 39 10 0 9 0 0 81 9 31
2017 SG-08 68 19 0 6 7 0 0 87 13 15
2014 SG 45 35 8 7 4 1 0 81 11 891
2014 SG-02 53 21 10 16 0 0 0 75 16 19
2014 SG-03 70 20 0 5 0 0 5 95 5 20
2014 SG-04 48 34 8 6 3 1 0 83 9 476
2014 SG-05 37 41 9 7 5 1 0 79 12 225
2014 SG-06 38 43 6 6 7 1 0 82 12 87
2014 SG-07 50 16 8 13 11 3 0 68 24 38
2014 SG-08 55 22 15 0 8 0 0 77 8 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 58 25 8 5 3 0 0 84 8 1205
2020 SG-02 53 15 32 0 0 0 0 68 0 20
2020 SG-03 62 27 8 3 0 0 0 89 3 88
2020 SG-04 58 27 7 5 3 0 0 85 8 559
2020 SG-05 59 24 9 4 3 0 0 84 8 331
2020 SG-06 59 23 8 7 3 0 0 83 9 120
2020 SG-07 63 19 10 6 2 0 0 83 8 51
2019 SG 55 26 8 7 4 1 0 81 11 1076
2019 SG-02 61 36 4 0 0 0 0 96 0 28
2019 SG-03 57 22 5 8 4 3 1 83 12 77
2019 SG-04 53 26 9 7 5 0 0 79 12 470
2019 SG-05 56 24 7 7 4 1 0 81 11 293
2019 SG-06 51 31 6 5 6 0 0 82 12 106
2019 SG-07 61 21 7 9 3 0 0 81 12 57
2019 SG-08 75 25 0 0 0 0 0 100 0 16
2018 SG 53 26 9 6 5 1 0 79 11 899
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 66 21 8 2 4 0 0 87 6 53
2018 SG-04 53 24 11 7 4 1 0 78 10 446
2018 SG-05 52 26 7 7 6 1 0 79 14 230
2018 SG-06 47 30 8 6 9 0 0 77 16 76
2018 SG-07 50 30 11 3 6 0 0 80 8 36
2018 SG-08 65 24 0 12 0 0 0 88 12 17
2017 SG 54 26 9 6 5 0 0 81 10 918
2017 SG-02 67 22 0 5 5 0 0 89 11 18
2017 SG-03 57 39 0 0 4 0 0 96 4 26
2017 SG-04 56 24 8 7 4 1 0 81 11 490
2017 SG-05 51 30 11 3 3 0 0 82 7 238
2017 SG-06 49 19 14 9 8 0 0 69 17 91
2017 SG-07 52 29 9 3 7 0 0 81 10 31
2017 SG-08 61 20 6 6 7 0 0 81 13 15
2014 SG 53 27 9 6 4 1 0 81 10 893
2014 SG-02 53 11 20 11 5 0 0 64 16 19
2014 SG-03 55 35 5 5 0 0 0 90 5 20
2014 SG-04 56 26 8 6 3 0 0 83 9 478
2014 SG-05 50 31 8 4 6 1 0 82 10 225
2014 SG-06 55 29 6 8 1 1 0 84 9 87
2014 SG-07 42 23 21 3 11 0 0 66 13 38
2014 SG-08 54 23 8 8 0 8 0 84 8 13

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 37 30 13 5 4 11 0 76 9 1205
2020 SG-02 66 15 10 0 0 10 0 89 0 20
2020 SG-03 64 20 7 2 0 7 0 91 2 88
2020 SG-04 37 29 13 4 3 14 1 77 8 559
2020 SG-05 32 31 15 7 6 9 0 70 14 330
2020 SG-06 35 34 15 3 2 11 0 77 6 121
2020 SG-07 28 47 17 2 2 4 0 78 4 51
2019 SG 30 32 15 8 5 10 0 69 15 1076
2019 SG-02 44 33 11 0 0 11 0 88 0 27
2019 SG-03 42 36 6 5 4 5 1 84 10 77
2019 SG-04 30 29 15 8 4 14 0 68 15 470
2019 SG-05 28 34 14 9 8 8 0 67 17 294
2019 SG-06 25 35 16 15 8 1 0 61 23 106
2019 SG-07 33 34 21 3 2 7 0 72 6 57
2019 SG-08 31 38 13 13 6 0 0 69 19 16
2018 SG 25 29 18 8 6 13 0 63 17 905
2018 SG-02 35 38 12 0 4 12 0 83 4 26
2018 SG-03 43 25 6 6 8 13 0 78 15 53
2018 SG-04 24 25 20 8 6 17 0 59 17 448
2018 SG-05 25 32 17 10 7 9 0 63 18 233
2018 SG-06 19 42 16 9 9 5 0 64 18 77
2018 SG-07 30 28 23 11 6 3 0 60 17 36
2018 SG-08 36 29 12 18 0 6 0 69 19 17
2017 SG 22 31 18 8 7 14 0 62 18 918
2017 SG-02 18 27 5 11 5 27 5 67 25 18
2017 SG-03 50 16 15 0 4 15 0 77 5 26
2017 SG-04 22 27 20 9 7 16 0 58 18 490
2017 SG-05 22 34 16 8 7 14 0 64 17 238
2017 SG-06 17 44 16 7 11 3 1 65 18 91
2017 SG-07 19 39 9 16 9 7 0 62 28 31
2017 SG-08 33 39 14 6 7 0 0 73 13 15
2014 SG 19 31 20 8 5 17 0 60 16 890
2014 SG-02 27 21 16 6 0 31 0 69 8 19
2014 SG-03 35 35 5 0 0 20 5 93 0 20
2014 SG-04 18 28 21 8 3 21 0 59 15 475
2014 SG-05 17 31 20 8 8 16 0 57 19 225
2014 SG-06 26 39 21 7 3 3 1 68 11 87
2014 SG-07 16 39 13 13 11 8 0 60 26 38
2014 SG-08 22 39 8 15 8 8 0 66 25 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 34 18 9 5 3 0 66 15 1200
2020 SG-02 61 19 5 10 0 5 0 85 10 20
2020 SG-03 56 27 12 3 0 1 0 84 3 88
2020 SG-04 30 33 20 8 5 3 0 65 14 556
2020 SG-05 27 32 18 13 7 3 0 61 20 328
2020 SG-06 25 38 20 10 5 2 0 64 15 121
2020 SG-07 21 52 17 6 4 0 0 73 10 51
2019 SG 25 32 18 15 8 3 0 58 24 1075
2019 SG-02 39 39 11 4 4 4 0 81 7 28
2019 SG-03 39 32 11 8 7 3 1 74 15 75
2019 SG-04 25 27 21 15 8 4 0 55 24 469
2019 SG-05 22 34 18 15 10 2 0 57 25 295
2019 SG-06 18 34 13 25 11 0 0 51 36 106
2019 SG-07 22 47 15 10 3 2 0 70 14 57
2019 SG-08 31 25 19 19 6 0 0 56 25 16
2018 SG 20 31 20 15 11 3 0 52 27 902
2018 SG-02 23 50 12 8 4 4 0 76 12 26
2018 SG-03 41 25 11 4 11 7 0 72 16 53
2018 SG-04 20 26 21 17 12 4 0 48 30 447
2018 SG-05 17 37 20 15 9 1 0 55 24 232
2018 SG-06 15 33 24 13 15 0 0 49 28 77
2018 SG-07 14 26 26 20 12 3 0 41 32 35
2018 SG-08 36 18 6 35 6 0 0 53 41 17
2017 SG 17 31 23 15 11 3 0 50 26 915
2017 SG-02 18 27 22 11 17 5 0 48 29 18
2017 SG-03 49 31 8 4 8 0 0 80 12 26
2017 SG-04 17 26 27 16 10 4 0 45 28 488
2017 SG-05 16 36 19 14 12 2 0 54 27 237
2017 SG-06 12 43 20 14 11 0 0 55 25 91
2017 SG-07 19 26 25 20 9 0 0 46 29 31
2017 SG-08 20 46 27 0 7 0 0 66 7 15
2014 SG 13 34 24 18 8 4 0 49 27 891
2014 SG-02 27 27 16 11 5 15 0 63 19 19
2014 SG-03 35 30 20 5 0 10 0 72 6 20
2014 SG-04 12 32 26 19 6 5 0 47 26 476
2014 SG-05 14 35 21 18 10 3 0 50 28 225
2014 SG-06 9 45 22 17 5 0 1 55 23 87
2014 SG-07 5 26 26 18 18 6 0 34 39 38
2014 SG-08 14 40 23 8 16 0 0 53 23 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 20 31 23 14 7 5 0 53 23 1200
2020 SG-02 47 24 0 15 0 15 0 83 17 20
2020 SG-03 48 24 16 6 2 4 0 76 8 88
2020 SG-04 21 30 23 15 6 5 0 54 21 556
2020 SG-05 15 32 23 15 10 5 0 50 26 329
2020 SG-06 12 28 29 19 11 1 0 41 30 121
2020 SG-07 9 47 26 8 8 2 0 58 16 50
2019 SG 17 28 21 18 11 5 0 48 31 1074
2019 SG-02 18 50 21 4 4 4 0 70 7 28
2019 SG-03 30 31 17 9 8 5 0 65 18 77
2019 SG-04 18 25 21 18 10 8 0 47 31 469
2019 SG-05 15 29 19 18 13 4 0 46 33 293
2019 SG-06 6 28 23 28 14 1 0 35 43 106
2019 SG-07 16 39 19 17 7 2 0 56 25 56
2019 SG-08 19 25 32 19 6 0 0 43 25 16
2018 SG 14 24 21 21 14 6 0 40 37 902
2018 SG-02 23 35 19 12 4 8 0 63 17 26
2018 SG-03 23 23 13 9 15 17 0 55 29 53
2018 SG-04 14 19 22 22 15 7 0 37 40 448
2018 SG-05 13 29 23 21 11 3 0 43 33 231
2018 SG-06 6 27 24 27 15 0 0 33 43 77
2018 SG-07 11 31 11 28 20 0 0 41 47 36
2018 SG-08 18 30 18 23 12 0 0 47 35 17
2017 SG 12 27 23 19 13 7 0 41 34 915
2017 SG-02 11 18 11 33 17 5 5 32 55 18
2017 SG-03 46 35 8 4 4 4 0 84 8 26
2017 SG-04 12 23 24 21 12 8 0 38 36 488
2017 SG-05 11 29 22 18 13 7 0 43 33 238
2017 SG-06 3 31 32 18 13 2 0 35 32 91
2017 SG-07 13 29 19 10 29 0 0 42 39 31
2017 SG-08 6 60 20 7 7 0 0 66 14 15
2014 SG 8 26 24 24 12 7 0 36 38 890
2014 SG-02 16 16 16 27 0 25 0 43 36 19
2014 SG-03 20 25 30 0 0 25 0 60 0 20
2014 SG-04 7 25 25 25 10 8 0 35 38 475
2014 SG-05 10 28 22 22 13 5 0 40 37 225
2014 SG-06 4 24 28 27 15 0 1 29 42 87
2014 SG-07 5 19 21 29 26 0 0 24 55 38
2014 SG-08 8 53 8 8 23 0 0 61 31 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 20 33 22 15 8 2 0 55 23 1205
2020 SG-02 52 29 0 10 5 5 0 85 15 20
2020 SG-03 49 23 16 6 3 3 0 74 9 87
2020 SG-04 20 35 20 14 8 3 0 57 22 560
2020 SG-05 16 30 23 19 10 3 0 46 30 330
2020 SG-06 7 44 25 17 7 0 0 52 24 121
2020 SG-07 22 35 29 8 6 0 0 57 13 51
2019 SG 16 31 20 19 11 3 0 49 31 1077
2019 SG-02 32 36 11 7 7 7 0 73 15 28
2019 SG-03 22 28 15 26 6 3 0 51 33 77
2019 SG-04 17 30 20 18 11 4 0 49 30 471
2019 SG-05 16 30 19 18 13 2 0 48 32 293
2019 SG-06 6 34 23 25 12 0 0 40 37 106
2019 SG-07 14 49 14 18 3 2 0 64 22 57
2019 SG-08 19 26 37 12 6 0 0 45 18 16
2018 SG 13 30 19 19 15 3 0 44 36 903
2018 SG-02 23 35 15 12 12 4 0 60 24 26
2018 SG-03 23 27 12 15 17 6 0 53 35 52
2018 SG-04 14 28 18 18 17 5 0 44 37 448
2018 SG-05 10 30 24 22 12 1 0 41 35 232
2018 SG-06 6 25 30 23 15 0 0 32 38 77
2018 SG-07 11 53 11 17 8 0 0 64 25 36
2018 SG-08 24 24 12 35 6 0 0 47 41 17
2017 SG 12 30 21 19 14 4 0 44 34 917
2017 SG-02 16 16 24 28 16 0 0 32 44 18
2017 SG-03 45 36 8 12 0 0 0 81 12 26
2017 SG-04 12 28 22 19 13 6 0 43 34 490
2017 SG-05 8 38 19 18 14 3 0 47 34 237
2017 SG-06 7 31 20 27 16 0 0 37 43 91
2017 SG-07 3 25 39 9 19 3 0 30 30 31
2017 SG-08 20 33 14 26 7 0 0 53 33 15
2014 SG 11 32 21 21 12 3 0 44 35 891
2014 SG-02 16 22 26 11 11 15 0 44 25 19
2014 SG-03 16 40 15 15 0 15 0 65 17 20
2014 SG-04 11 32 22 19 11 3 0 45 31 477
2014 SG-05 12 29 18 26 14 2 0 41 41 225
2014 SG-06 6 38 22 23 11 0 0 44 34 87
2014 SG-07 8 30 13 24 24 0 0 38 48 37
2014 SG-08 8 32 16 29 16 0 0 39 45 13
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 38 14 10 6 0 0 70 16 1203
2020 SG-02 34 37 10 19 0 0 0 71 19 20
2020 SG-03 52 29 8 4 4 0 2 83 9 88
2020 SG-04 26 40 17 11 6 0 0 66 17 558
2020 SG-05 36 35 13 8 8 0 0 71 16 329
2020 SG-06 31 44 9 12 3 0 0 75 16 121
2020 SG-07 30 46 12 8 4 0 0 77 12 51
2019 SG 26 39 14 13 8 0 0 65 22 1076
2019 SG-02 36 46 14 4 0 0 0 82 4 28
2019 SG-03 36 31 15 11 6 0 0 67 18 77
2019 SG-04 23 36 16 16 9 0 0 59 25 469
2019 SG-05 28 40 11 12 8 0 0 69 20 294
2019 SG-06 22 44 10 13 9 1 0 67 23 106
2019 SG-07 28 48 7 14 3 0 0 76 17 57
2019 SG-08 31 44 19 6 0 0 0 75 6 16
2018 SG 23 38 17 11 10 0 1 61 21 898
2018 SG-02 24 60 8 0 4 0 4 88 4 25
2018 SG-03 23 42 11 13 6 2 4 68 20 53
2018 SG-04 22 32 22 12 12 0 0 55 23 444
2018 SG-05 23 42 12 11 11 1 0 65 22 230
2018 SG-06 22 43 19 6 9 0 1 66 15 77
2018 SG-07 22 45 11 16 5 0 0 67 22 37
2018 SG-08 30 41 24 0 6 0 0 70 6 17
2017 SG 21 38 18 12 11 0 0 60 22 917
2017 SG-02 29 44 11 11 5 0 0 72 16 18
2017 SG-03 50 30 15 0 4 0 0 80 4 26
2017 SG-04 17 38 20 14 10 0 0 55 25 489
2017 SG-05 25 40 15 9 11 0 0 65 20 238
2017 SG-06 20 42 17 9 12 0 0 62 21 91
2017 SG-07 29 26 16 16 13 0 0 54 29 31
2017 SG-08 34 46 13 7 0 0 0 80 7 15
2014 SG 17 35 22 17 9 0 0 52 26 893
2014 SG-02 43 11 21 16 10 0 0 53 25 19
2014 SG-03 20 55 20 5 0 0 0 75 5 20
2014 SG-04 14 35 24 20 7 0 0 48 27 478
2014 SG-05 21 35 20 15 10 0 0 56 25 225
2014 SG-06 16 41 21 14 9 0 0 57 23 87
2014 SG-07 18 21 24 13 21 3 0 41 35 38
2014 SG-08 31 53 15 0 0 0 0 85 0 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 40 8 9 3 0 0 81 11 1200
2020 SG-02 39 47 10 5 0 0 0 85 5 20
2020 SG-03 65 25 8 2 0 0 0 90 2 88
2020 SG-04 44 38 7 8 2 0 0 82 10 560
2020 SG-05 34 43 8 12 3 0 0 78 15 325
2020 SG-06 36 43 8 10 3 0 0 78 13 120
2020 SG-07 29 48 12 8 4 0 0 77 12 51
2019 SG 40 39 10 8 3 0 0 79 11 1068
2019 SG-02 36 50 14 0 0 0 0 86 0 28
2019 SG-03 42 42 5 8 3 0 0 84 11 75
2019 SG-04 44 37 9 7 3 0 0 80 10 468
2019 SG-05 37 40 12 7 3 0 0 77 11 291
2019 SG-06 35 34 14 14 3 0 0 69 17 104
2019 SG-07 23 58 7 12 0 0 0 81 12 57
2019 SG-08 31 44 19 6 0 0 0 75 6 16
2018 SG 38 43 9 8 3 0 0 80 11 903
2018 SG-02 27 62 8 0 4 0 0 88 4 26
2018 SG-03 49 28 9 6 8 0 0 77 13 53
2018 SG-04 40 43 8 7 2 0 0 83 9 446
2018 SG-05 33 42 11 9 5 0 0 75 14 232
2018 SG-06 34 44 11 8 3 0 0 78 10 77
2018 SG-07 29 54 8 8 0 0 0 84 8 37
2018 SG-08 35 41 6 12 6 0 0 76 18 17
2017 SG 38 44 8 6 3 0 0 82 10 917
2017 SG-02 38 46 11 0 5 0 0 84 5 18
2017 SG-03 42 43 8 4 4 0 0 85 8 26
2017 SG-04 41 44 7 6 2 0 0 85 8 489
2017 SG-05 34 44 9 8 5 0 0 78 13 238
2017 SG-06 35 44 12 5 3 0 0 79 9 91
2017 SG-07 32 49 7 10 3 0 0 80 13 31
2017 SG-08 40 39 13 7 0 0 0 80 7 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 46 32 11 6 4 0 0 79 10 1201
2020 SG-02 39 34 19 0 8 0 0 73 8 20
2020 SG-03 56 32 5 5 1 0 1 89 7 87
2020 SG-04 46 32 12 6 4 0 1 77 11 556
2020 SG-05 48 33 11 4 4 0 0 81 8 330
2020 SG-06 46 30 13 6 5 0 0 76 11 121
2020 SG-07 40 43 8 6 4 0 0 83 10 51
2019 SG 44 32 10 8 5 1 0 77 13 1077
2019 SG-02 50 25 7 7 0 4 7 84 8 28
2019 SG-03 50 26 7 8 6 3 1 79 15 77
2019 SG-04 45 32 9 8 6 0 0 77 14 470
2019 SG-05 44 29 10 10 4 1 0 75 15 294
2019 SG-06 34 44 10 5 7 0 0 78 12 106
2019 SG-07 49 27 19 2 3 0 0 76 5 57
2019 SG-08 44 49 7 0 0 0 0 93 0 16
2018 SG 44 32 11 8 4 1 0 77 11 896
2018 SG-02 46 35 8 4 4 0 4 84 8 26
2018 SG-03 51 30 12 2 2 0 4 84 4 53
2018 SG-04 45 32 11 8 3 1 0 78 12 443
2018 SG-05 44 30 10 8 5 2 0 76 14 231
2018 SG-06 35 42 13 7 4 0 0 77 10 75
2018 SG-07 39 36 14 8 3 0 0 75 11 36
2018 SG-08 53 29 12 0 6 0 0 82 6 17
2017 SG 43 36 10 7 4 0 0 79 11 918
2017 SG-02 67 22 5 0 5 0 0 89 5 18
2017 SG-03 61 35 0 4 0 0 0 96 4 26
2017 SG-04 44 35 9 7 4 0 0 80 11 490
2017 SG-05 44 35 11 7 3 0 0 79 10 238
2017 SG-06 33 38 12 10 7 0 0 71 17 91
2017 SG-07 26 51 7 7 10 0 0 77 16 31
2017 SG-08 53 33 6 0 7 0 0 87 7 15
2014 SG 37 39 10 9 4 1 0 77 13 893
2014 SG-02 48 11 15 21 5 0 0 59 27 19
2014 SG-03 65 30 5 0 0 0 0 95 0 20
2014 SG-04 39 40 10 8 2 0 0 79 10 478
2014 SG-05 33 41 11 8 5 1 0 75 14 225
2014 SG-06 27 48 8 11 5 1 0 76 16 87
2014 SG-07 45 13 10 18 13 0 0 58 32 38
2014 SG-08 55 30 8 0 8 0 0 85 8 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 33 42 11 10 4 0 0 76 14 1203
2020 SG-02 39 47 10 5 0 0 0 85 5 20
2020 SG-03 53 32 9 7 0 0 0 84 7 88
2020 SG-04 34 46 9 8 4 0 0 80 12 559
2020 SG-05 31 38 12 13 6 0 0 69 19 330
2020 SG-06 22 47 15 13 3 0 0 68 17 119
2020 SG-07 27 40 21 6 6 0 0 67 12 51
2019 SG 25 43 12 16 5 0 0 68 21 1071
2019 SG-02 21 46 14 18 0 0 0 68 18 28
2019 SG-03 38 30 13 10 8 0 0 68 18 75
2019 SG-04 26 43 9 15 5 0 0 70 21 468
2019 SG-05 23 41 14 17 4 0 0 64 22 292
2019 SG-06 16 49 12 18 5 0 0 65 23 106
2019 SG-07 23 47 15 15 0 0 0 69 15 57
2019 SG-08 13 69 6 13 0 0 0 81 13 16
2018 SG 24 46 12 13 5 0 0 69 19 902
2018 SG-02 31 50 4 15 0 0 0 81 15 26
2018 SG-03 47 36 8 4 6 0 0 83 10 53
2018 SG-04 25 42 12 14 7 0 0 67 21 447
2018 SG-05 17 52 11 15 5 0 0 69 20 230
2018 SG-06 20 44 19 12 5 0 0 65 16 77
2018 SG-07 18 52 19 11 0 0 0 70 11 37
2018 SG-08 23 59 6 6 6 0 0 82 12 17
2017 SG 24 40 12 16 8 0 0 65 24 918
2017 SG-02 34 38 17 5 5 0 0 72 11 18
2017 SG-03 45 35 4 4 12 0 0 80 16 26
2017 SG-04 25 41 12 15 7 0 0 66 22 490
2017 SG-05 23 39 8 19 10 0 0 63 29 238
2017 SG-06 18 43 16 15 8 0 0 61 22 91
2017 SG-07 15 39 13 32 0 0 0 54 32 31
2017 SG-08 40 33 19 7 0 0 0 74 7 15
2014 SG 24 42 12 16 5 0 0 66 22 893
2014 SG-02 37 36 11 11 5 0 0 73 16 19
2014 SG-03 35 45 10 10 0 0 0 80 10 20
2014 SG-04 26 43 12 16 2 0 0 70 18 478
2014 SG-05 17 42 14 15 11 0 0 59 26 225
2014 SG-06 21 43 15 16 5 0 0 64 21 87
2014 SG-07 21 37 5 32 5 0 0 58 37 38
2014 SG-08 40 31 21 8 0 0 0 71 8 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 50 27 11 5 4 1 1 79 10 1203
2020 SG-02 44 15 15 5 10 0 13 67 17 20
2020 SG-03 62 25 6 5 0 0 2 89 6 87
2020 SG-04 46 28 13 6 3 2 1 77 10 559
2020 SG-05 53 27 9 5 5 1 1 81 10 329
2020 SG-06 53 29 9 4 4 0 0 83 8 121
2020 SG-07 57 23 10 6 4 0 0 81 10 51

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 24 34 21 12 7 2 0 59 19 1196
2020 SG-02 36 36 0 15 5 9 0 78 22 19
2020 SG-03 51 26 12 5 0 6 1 82 5 88
2020 SG-04 22 34 21 13 9 2 0 57 22 555
2020 SG-05 20 36 24 12 7 2 0 57 19 329
2020 SG-06 24 33 21 14 5 3 0 59 20 119
2020 SG-07 23 44 15 12 6 0 0 67 17 51
2019 SG 20 31 21 17 10 2 0 51 28 1073
2019 SG-02 37 37 7 19 0 0 0 74 19 27
2019 SG-03 39 24 15 12 9 1 0 64 21 77
2019 SG-04 18 29 20 18 13 2 0 48 32 468
2019 SG-05 18 31 21 17 10 2 0 51 27 294
2019 SG-06 18 32 24 18 8 0 0 49 26 105
2019 SG-07 17 40 26 12 3 2 0 58 16 57
2019 SG-08 19 55 13 13 0 0 0 75 13 16
2018 SG 17 30 20 19 12 2 0 48 31 899
2018 SG-02 27 42 23 4 0 4 0 72 4 26
2018 SG-03 21 29 11 15 14 9 0 55 32 52
2018 SG-04 18 26 20 20 13 2 0 46 34 446
2018 SG-05 15 33 20 19 10 2 0 49 30 229
2018 SG-06 9 37 16 22 15 1 0 46 37 77
2018 SG-07 21 30 25 8 16 0 0 51 24 37
2018 SG-08 35 30 18 17 0 0 0 65 17 17
2017 SG 17 32 19 16 14 2 0 50 31 916
2017 SG-02 13 54 16 11 5 0 0 67 16 18
2017 SG-03 61 19 4 0 12 4 0 84 12 26
2017 SG-04 15 29 19 17 16 3 0 46 34 489
2017 SG-05 16 35 19 16 14 1 0 51 30 238
2017 SG-06 10 35 20 21 13 1 0 46 34 91
2017 SG-07 20 43 10 10 14 3 0 65 24 30
2017 SG-08 40 26 20 13 0 0 0 67 13 15
2014 SG 14 32 20 20 12 2 0 47 33 891
2014 SG-02 27 27 11 16 11 10 0 59 29 19
2014 SG-03 25 15 20 15 10 15 0 48 29 20
2014 SG-04 13 32 20 20 12 2 0 46 34 477
2014 SG-05 15 30 20 21 12 2 0 46 34 224
2014 SG-06 13 36 19 26 6 1 0 49 32 87
2014 SG-07 11 39 24 13 13 0 0 50 26 38
2014 SG-08 39 24 29 8 0 0 0 63 8 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 21 29 17 18 13 2 1 51 32 1204
2020 SG-02 34 29 0 15 23 0 0 63 37 20
2020 SG-03 42 31 9 10 4 4 0 76 15 88
2020 SG-04 18 26 16 20 16 3 1 46 37 559
2020 SG-05 18 33 18 18 10 2 1 53 29 329
2020 SG-06 21 29 20 18 8 3 0 52 27 121
2020 SG-07 25 25 21 17 10 0 2 51 27 51
2019 SG 18 28 17 19 16 2 1 47 36 1078
2019 SG-02 25 32 18 25 0 0 0 57 25 28
2019 SG-03 33 24 17 10 14 3 0 58 25 77
2019 SG-04 15 26 15 22 21 1 0 41 43 471
2019 SG-05 18 29 18 18 13 2 1 49 32 295
2019 SG-06 16 32 19 19 11 3 0 50 31 106
2019 SG-07 25 37 16 7 14 0 2 62 21 56
2019 SG-08 25 38 25 7 6 0 0 63 13 16
2018 SG 14 30 16 18 20 2 0 45 39 896
2018 SG-02 20 36 24 8 8 4 0 58 17 25
2018 SG-03 19 37 11 14 15 4 0 58 30 52
2018 SG-04 13 25 17 18 24 3 0 39 43 444
2018 SG-05 14 33 15 22 15 1 0 48 37 230
2018 SG-06 21 28 13 14 24 0 0 49 38 76
2018 SG-07 8 44 11 13 24 0 0 52 38 37
2018 SG-08 41 47 6 0 6 0 0 88 6 17
2017 SG 15 23 16 21 23 2 0 39 45 916
2017 SG-02 11 34 22 16 16 0 0 45 33 18
2017 SG-03 55 13 16 0 12 4 0 71 13 25
2017 SG-04 11 19 17 23 27 3 0 31 52 489
2017 SG-05 17 31 13 20 18 1 0 48 39 238
2017 SG-06 13 27 12 24 23 1 0 41 47 91
2017 SG-07 19 26 16 13 23 0 3 47 36 31
2017 SG-08 47 20 13 6 7 0 6 72 14 15
2014 SG 10 22 16 24 25 2 1 33 50 892
2014 SG-02 16 32 5 16 31 0 0 48 47 19
2014 SG-03 5 20 25 25 20 5 0 27 47 20
2014 SG-04 9 17 19 25 29 2 1 26 54 477
2014 SG-05 12 27 11 24 23 1 1 40 49 225
2014 SG-06 6 29 20 27 17 0 2 36 44 87
2014 SG-07 19 26 18 16 19 3 0 46 35 38
2014 SG-08 24 47 15 8 0 0 6 76 8 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 25 17 8 5 1 3 69 14 1208
2020 SG-02 42 34 10 5 0 0 10 84 5 20
2020 SG-03 55 25 11 1 2 1 4 85 4 88
2020 SG-04 41 26 17 8 5 1 1 69 13 561
2020 SG-05 41 22 19 7 6 1 4 65 14 331
2020 SG-06 42 24 16 10 6 0 2 67 16 121
2020 SG-07 34 27 21 14 2 0 2 63 16 51
2019 SG 43 26 17 7 4 0 3 72 11 1079
2019 SG-02 75 18 7 0 0 0 0 93 0 28
2019 SG-03 64 23 4 3 0 1 5 93 3 77
2019 SG-04 41 26 18 7 4 0 3 70 11 471
2019 SG-05 44 25 15 6 5 0 4 72 12 295
2019 SG-06 30 33 19 11 6 1 1 64 17 106
2019 SG-07 39 32 21 5 3 0 0 71 9 57
2019 SG-08 51 12 31 0 6 0 0 63 6 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 40 28 18 6 4 1 2 70 11 1207
2020 SG-02 53 32 0 0 10 0 5 90 10 20
2020 SG-03 54 20 19 2 1 1 2 77 4 88
2020 SG-04 39 27 20 7 5 1 1 68 12 561
2020 SG-05 38 27 19 7 4 1 4 68 12 330
2020 SG-06 44 28 16 6 4 2 0 74 10 121
2020 SG-07 36 39 14 4 6 0 2 76 10 51
2019 SG 36 30 17 9 4 1 2 69 13 1077
2019 SG-02 57 36 7 0 0 0 0 93 0 28
2019 SG-03 46 22 17 9 4 1 1 69 13 77
2019 SG-04 32 32 19 10 4 1 2 66 15 470
2019 SG-05 36 27 19 11 3 0 4 66 15 294
2019 SG-06 34 33 21 8 2 0 2 69 10 106
2019 SG-07 42 36 12 5 5 0 0 78 10 57
2019 SG-08 63 37 0 0 0 0 0 100 0 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 73 10 4 2 2 6 3 92 4 1203
2020 SG-02 71 10 5 0 0 10 5 94 0 20
2020 SG-03 81 8 1 0 0 7 3 99 0 88
2020 SG-04 72 11 4 2 2 7 2 92 4 557
2020 SG-05 74 8 4 3 2 4 5 90 5 330
2020 SG-06 74 13 2 2 2 4 3 94 4 121
2020 SG-07 83 8 4 0 2 2 2 94 2 51
2019 SG 75 8 5 2 2 5 3 90 4 1073
2019 SG-02 89 11 0 0 0 0 0 100 0 28
2019 SG-03 78 6 3 4 1 5 3 92 5 77
2019 SG-04 71 9 6 2 2 6 4 89 4 471
2019 SG-05 75 7 4 2 4 5 3 90 6 292
2019 SG-06 78 5 7 1 2 5 3 89 3 104
2019 SG-07 90 7 3 0 0 0 0 97 0 56
2019 SG-08 94 6 0 0 0 0 0 100 0 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 71 11 5 1 1 3 8 92 3 1203
2020 SG-02 53 24 8 0 0 0 15 91 0 20
2020 SG-03 68 11 5 0 0 4 11 95 0 88
2020 SG-04 68 12 6 1 2 3 8 89 4 559
2020 SG-05 72 11 4 1 1 2 9 93 2 329
2020 SG-06 81 8 1 3 0 3 5 95 4 120
2020 SG-07 84 10 0 0 2 0 4 98 2 51
2019 SG 76 7 4 1 1 2 9 94 2 1073
2019 SG-02 93 4 0 0 0 0 4 100 0 28
2019 SG-03 84 5 3 0 1 0 7 96 1 76
2019 SG-04 74 7 5 1 1 3 9 92 2 469
2019 SG-05 75 8 1 2 2 2 10 95 4 293
2019 SG-06 73 7 3 0 1 3 14 96 1 106
2019 SG-07 83 12 2 2 0 0 2 96 2 56
2019 SG-08 100 0 0 0 0 0 0 100 0 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 40 13 10 6 0 0 71 16 1199
2020 SG-02 56 20 5 10 0 9 0 83 11 19
2020 SG-03 38 36 14 6 3 1 2 77 9 87
2020 SG-04 24 39 15 13 8 0 0 64 21 558
2020 SG-05 33 41 11 8 6 0 0 75 14 327
2020 SG-06 34 41 12 9 3 0 0 75 12 121
2020 SG-07 48 37 8 8 0 0 0 85 8 51
2019 SG 28 38 15 11 7 0 0 66 18 1070
2019 SG-02 32 50 14 0 0 0 4 85 0 28
2019 SG-03 34 41 10 12 3 0 0 75 15 75
2019 SG-04 24 34 19 14 9 0 0 58 23 466
2019 SG-05 31 38 14 9 8 0 0 69 17 294
2019 SG-06 30 43 11 12 5 0 0 72 17 106
2019 SG-07 33 51 7 7 2 0 0 84 9 56
2019 SG-08 57 31 7 6 0 0 0 87 6 16
2018 SG 24 41 13 12 9 1 0 65 21 900
2018 SG-02 31 54 8 8 0 0 0 85 8 26
2018 SG-03 29 32 19 7 7 4 2 64 16 53
2018 SG-04 19 38 16 15 12 0 0 56 28 448
2018 SG-05 26 44 10 12 7 1 0 71 19 231
2018 SG-06 32 49 9 6 4 0 0 81 10 75
2018 SG-07 38 42 12 3 6 0 0 80 9 35
2018 SG-08 47 36 6 12 0 0 0 82 12 17
2017 SG 25 40 13 13 8 0 0 66 21 913
2017 SG-02 32 51 11 0 5 0 0 83 5 18
2017 SG-03 46 35 12 0 4 4 0 84 4 26
2017 SG-04 20 38 16 14 11 0 0 58 26 487
2017 SG-05 30 42 10 14 4 0 0 72 18 236
2017 SG-06 26 48 13 8 5 0 0 74 13 91
2017 SG-07 30 45 3 16 7 0 0 74 23 31
2017 SG-08 66 21 6 7 0 0 0 87 7 15
2014 SG 15 43 17 16 10 0 0 58 26 893
2014 SG-02 32 41 16 11 0 0 0 73 11 19
2014 SG-03 15 29 30 15 11 0 0 44 26 20
2014 SG-04 11 40 19 20 10 0 0 51 30 478
2014 SG-05 16 50 15 9 10 0 0 66 20 225
2014 SG-06 23 48 9 13 7 0 0 72 19 87
2014 SG-07 16 40 13 21 11 0 0 55 32 38
2014 SG-08 45 47 8 0 0 0 0 92 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 32 34 17 10 6 0 0 66 16 1202
2020 SG-02 46 25 15 5 0 0 9 78 6 19
2020 SG-03 42 37 12 2 5 1 0 80 8 88
2020 SG-04 26 32 21 12 9 0 0 58 21 559
2020 SG-05 36 32 14 11 5 0 1 69 17 328
2020 SG-06 33 44 13 9 2 0 0 76 11 121
2020 SG-07 48 34 8 4 6 0 0 83 10 51
2019 SG 30 33 17 12 7 0 0 64 19 1075
2019 SG-02 37 44 15 4 0 0 0 81 4 27
2019 SG-03 32 42 11 7 7 1 0 76 13 76
2019 SG-04 24 30 22 15 9 0 0 54 24 469
2019 SG-05 34 34 15 11 6 0 0 68 17 295
2019 SG-06 33 40 12 10 5 0 0 73 15 106
2019 SG-07 39 35 14 10 2 0 0 74 12 57
2019 SG-08 49 31 13 7 0 0 0 80 7 16
2018 SG 25 31 19 13 11 0 0 57 24 894
2018 SG-02 19 50 27 0 4 0 0 69 4 26
2018 SG-03 33 27 17 6 13 2 2 63 20 52
2018 SG-04 19 29 21 15 15 0 0 48 30 446
2018 SG-05 30 31 17 14 8 0 0 61 22 228
2018 SG-06 37 33 18 6 5 0 0 70 12 74
2018 SG-07 30 40 13 8 8 0 0 71 16 37
2018 SG-08 31 43 19 6 0 0 0 75 6 16
2017 SG 25 35 19 11 10 0 0 60 21 915
2017 SG-02 34 55 0 6 5 0 0 89 11 18
2017 SG-03 51 19 23 0 4 0 4 72 4 26
2017 SG-04 17 34 23 13 13 0 0 51 25 488
2017 SG-05 33 37 12 11 7 0 0 70 18 237
2017 SG-06 24 42 17 6 11 0 0 66 17 91
2017 SG-07 26 38 16 9 9 0 0 65 19 31
2017 SG-08 68 12 20 0 0 0 0 80 0 15
2014 SG 18 36 20 16 9 0 0 55 25 893
2014 SG-02 27 32 27 10 5 0 0 59 15 19
2014 SG-03 29 25 16 25 5 0 0 54 31 20
2014 SG-04 15 34 23 18 9 0 0 49 28 478
2014 SG-05 20 42 18 12 7 0 0 62 19 225
2014 SG-06 25 41 13 15 6 0 0 67 21 87
2014 SG-07 21 37 16 8 18 0 0 58 26 38
2014 SG-08 53 24 23 0 0 0 0 77 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 32 45 12 9 2 0 0 77 11 1202
2020 SG-02 34 56 10 0 0 0 0 90 0 20
2020 SG-03 58 27 8 6 0 0 0 86 6 87
2020 SG-04 28 48 14 7 2 0 0 77 9 559
2020 SG-05 33 41 12 11 3 0 0 74 14 328
2020 SG-06 29 50 7 12 2 0 0 79 14 121
2020 SG-07 32 41 12 16 0 0 0 73 16 51
2019 SG 29 43 15 10 3 1 0 72 13 1066
2019 SG-02 36 50 11 0 0 4 0 89 0 28
2019 SG-03 43 33 16 5 3 0 0 77 8 76
2019 SG-04 28 44 14 10 3 1 0 73 13 465
2019 SG-05 30 43 13 9 5 0 0 73 14 292
2019 SG-06 24 39 20 12 6 0 0 63 18 104
2019 SG-07 26 47 12 15 0 0 0 73 15 57
2019 SG-08 50 31 7 13 0 0 0 81 13 16
2018 SG 28 37 18 11 6 0 0 65 17 900
2018 SG-02 42 54 4 0 0 0 0 96 0 26
2018 SG-03 40 30 13 6 8 2 2 72 14 53
2018 SG-04 23 38 18 13 8 0 0 61 21 447
2018 SG-05 28 36 20 10 5 0 0 64 16 230
2018 SG-06 29 40 21 8 2 0 0 69 11 75
2018 SG-07 40 24 19 8 5 0 3 66 14 37
2018 SG-08 41 36 12 12 0 0 0 76 12 17
2017 SG 27 41 14 11 7 0 0 68 18 914
2017 SG-02 45 33 17 0 5 0 0 78 5 18
2017 SG-03 54 23 15 4 4 0 0 77 8 26
2017 SG-04 24 42 15 10 8 0 0 66 18 487
2017 SG-05 30 39 10 14 7 0 0 69 21 237
2017 SG-06 23 43 17 12 4 0 0 66 16 91
2017 SG-07 16 45 7 23 10 0 0 61 32 31
2017 SG-08 53 26 20 0 0 0 0 80 0 15
2014 SG 21 45 17 11 6 0 0 66 17 893
2014 SG-02 32 53 5 4 5 0 0 85 10 19
2014 SG-03 30 35 15 21 0 0 0 64 21 20
2014 SG-04 18 45 21 11 4 0 0 64 15 478
2014 SG-05 23 44 13 10 8 0 0 68 19 225
2014 SG-06 18 51 13 11 6 0 1 70 17 87
2014 SG-07 26 29 18 13 13 0 0 55 26 38
2014 SG-08 61 16 15 0 8 0 0 77 8 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 21 40 21 11 4 3 1 63 15 1202
2020 SG-02 44 29 15 0 0 0 13 83 0 20
2020 SG-03 30 32 24 5 1 7 2 68 6 87
2020 SG-04 19 35 23 14 4 4 1 57 18 558
2020 SG-05 19 47 18 9 5 2 0 67 14 329
2020 SG-06 21 47 16 11 2 3 0 70 14 121
2020 SG-07 28 45 19 6 2 0 0 73 8 51
2019 SG 17 40 20 13 5 3 0 59 19 1075
2019 SG-02 29 39 18 7 0 7 0 73 8 28
2019 SG-03 26 41 16 8 5 4 0 70 14 76
2019 SG-04 14 37 22 15 8 4 0 53 24 469
2019 SG-05 19 38 22 13 5 3 0 59 19 294
2019 SG-06 13 52 16 17 2 1 0 65 19 106
2019 SG-07 28 46 16 9 2 0 0 74 10 57
2019 SG-08 25 69 6 0 0 0 0 94 0 16
2018 SG 15 37 25 10 9 4 0 54 20 902
2018 SG-02 12 62 19 0 4 4 0 76 4 26
2018 SG-03 13 41 25 4 10 8 0 59 14 52
2018 SG-04 12 31 29 11 12 5 0 45 24 447
2018 SG-05 19 36 24 11 7 3 0 57 18 231
2018 SG-06 14 46 17 18 5 1 0 60 23 77
2018 SG-07 14 60 16 3 5 3 0 75 8 37
2018 SG-08 41 41 18 0 0 0 0 82 0 17
2017 SG 15 37 22 13 9 5 0 54 23 916
2017 SG-02 11 62 16 5 5 0 0 73 11 18
2017 SG-03 46 27 12 4 8 4 0 76 12 26
2017 SG-04 11 32 24 15 10 6 0 47 27 490
2017 SG-05 17 40 17 14 8 4 0 60 22 237
2017 SG-06 16 44 24 9 6 1 0 61 15 91
2017 SG-07 7 55 23 9 7 0 0 61 16 31
2017 SG-08 58 13 29 0 0 0 0 71 0 14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 42 34 11 9 4 0 0 76 13 1203
2020 SG-02 42 39 10 5 0 0 5 85 5 20
2020 SG-03 60 26 9 3 2 0 0 86 5 88
2020 SG-04 42 34 11 8 4 1 0 77 12 560
2020 SG-05 42 32 11 10 4 0 1 74 14 329
2020 SG-06 35 35 12 10 8 0 0 69 18 120
2020 SG-07 31 41 12 10 6 0 0 72 16 50
2019 SG 46 32 9 6 6 0 0 79 12 1072
2019 SG-02 43 43 14 0 0 0 0 86 0 28
2019 SG-03 59 25 12 3 1 0 0 84 4 74
2019 SG-04 46 34 8 6 5 0 0 81 12 468
2019 SG-05 48 32 9 5 6 0 0 80 11 294
2019 SG-06 35 33 13 9 10 0 0 68 19 106
2019 SG-07 43 28 10 15 3 0 0 71 19 57
2019 SG-08 69 19 0 12 0 0 0 88 12 16
2018 SG 45 33 9 8 5 0 0 78 13 903
2018 SG-02 54 31 8 4 4 0 0 85 8 26
2018 SG-03 53 30 8 2 6 0 2 84 8 53
2018 SG-04 45 36 7 6 5 0 0 81 12 447
2018 SG-05 44 28 12 10 5 0 0 72 15 232
2018 SG-06 42 35 9 10 4 0 0 77 14 76
2018 SG-07 37 25 24 11 3 0 0 62 14 37
2018 SG-08 59 23 6 6 6 0 0 82 12 17
2017 SG 44 34 9 8 5 0 0 78 13 916
2017 SG-02 51 16 16 0 17 0 0 67 17 18
2017 SG-03 58 19 23 0 0 0 0 77 0 26
2017 SG-04 49 31 6 7 6 1 0 81 13 488
2017 SG-05 40 38 9 9 4 0 0 78 13 238
2017 SG-06 37 37 12 9 4 0 0 74 13 91
2017 SG-07 22 42 13 23 0 0 0 64 23 31
2017 SG-08 26 53 14 6 0 0 0 80 6 15
2014 SG 41 37 8 9 5 0 0 79 13 890
2014 SG-02 43 27 11 16 4 0 0 69 20 19
2014 SG-03 55 35 5 5 0 0 0 90 5 20
2014 SG-04 44 37 8 6 3 1 0 82 10 476
2014 SG-05 37 41 7 11 4 0 0 78 15 224
2014 SG-06 45 30 8 10 7 0 0 75 17 87
2014 SG-07 29 32 16 13 11 0 0 60 24 38
2014 SG-08 45 32 0 8 15 0 0 77 23 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 26 35 23 10 6 0 0 60 17 1196
2020 SG-02 39 47 5 10 0 0 0 85 10 20
2020 SG-03 51 33 8 7 1 0 0 84 8 87
2020 SG-04 28 36 24 8 4 0 0 64 12 555
2020 SG-05 20 39 24 10 8 0 0 59 18 327
2020 SG-06 13 26 32 16 12 0 0 39 28 120
2020 SG-07 21 15 19 27 17 0 0 37 45 51
2019 SG 27 34 21 12 6 0 0 61 17 1074
2019 SG-02 46 43 11 0 0 0 0 89 0 28
2019 SG-03 42 33 18 5 3 0 0 75 8 77
2019 SG-04 29 36 22 9 4 0 0 65 13 467
2019 SG-05 27 36 21 11 4 0 1 64 15 294
2019 SG-06 15 24 24 18 18 0 0 39 37 106
2019 SG-07 14 23 24 29 10 0 0 37 39 57
2019 SG-08 7 26 25 37 6 0 0 32 43 16
2018 SG 28 33 21 11 6 0 0 62 17 903
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 45 27 17 8 2 0 2 73 10 53
2018 SG-04 31 33 21 10 4 0 0 65 14 446
2018 SG-05 25 35 23 10 7 0 0 60 17 233
2018 SG-06 18 35 20 18 9 0 0 52 27 76
2018 SG-07 13 24 33 19 11 0 0 37 30 37
2018 SG-08 0 29 29 30 12 0 0 29 41 17
2017 SG 30 38 19 9 4 0 0 68 14 917
2017 SG-02 52 36 6 0 6 0 0 88 6 17
2017 SG-03 47 26 19 4 0 0 4 76 4 26
2017 SG-04 34 40 15 8 2 0 0 74 11 490
2017 SG-05 27 37 21 9 6 0 0 64 15 238
2017 SG-06 17 36 27 12 7 0 0 53 19 91
2017 SG-07 9 22 36 20 13 0 0 32 33 31
2017 SG-08 14 25 27 27 6 0 0 39 33 15
2014 SG 30 40 19 7 4 0 0 70 11 892
2014 SG-02 37 52 11 0 0 0 0 89 0 19
2014 SG-03 20 54 10 11 0 0 5 78 11 20
2014 SG-04 32 40 19 6 2 0 0 73 8 478
2014 SG-05 30 40 20 4 6 0 0 70 10 225
2014 SG-06 25 36 20 11 8 0 0 61 19 86
2014 SG-07 19 34 13 18 16 0 0 53 34 38
2014 SG-08 22 32 16 15 16 0 0 53 31 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 42 58 1206
2020 SG-02 19 81 20
2020 SG-03 36 64 88
2020 SG-04 45 55 560
2020 SG-05 41 59 331
2020 SG-06 38 62 121
2020 SG-07 52 48 51

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 59 18 6 1 1 5 9 90 3 1204
2020 SG-02 61 15 5 0 0 5 15 94 0 20
2020 SG-03 51 21 6 0 1 7 14 91 1 88
2020 SG-04 58 18 7 2 1 4 10 88 4 559
2020 SG-05 60 18 5 1 1 6 8 91 2 330
2020 SG-06 68 12 7 0 1 3 10 91 1 120
2020 SG-07 69 21 8 0 0 0 2 92 0 51

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 SG 22 45 33 1206
2020 SG-02 23 48 29 20
2020 SG-03 17 50 33 88
2020 SG-04 18 49 33 560
2020 SG-05 24 38 38 331
2020 SG-06 27 40 33 120
2020 SG-07 37 38 25 51
2019 SG 23 42 35 1079
2019 SG-02 14 43 43 28
2019 SG-03 29 32 39 77
2019 SG-04 20 45 34 471
2019 SG-05 23 42 35 295
2019 SG-06 28 36 37 106
2019 SG-07 39 30 31 57
2019 SG-08 12 51 37 16
2018 SG 20 45 36 904
2018 SG-02 19 50 31 26
2018 SG-03 29 32 40 53
2018 SG-04 15 48 37 448
2018 SG-05 20 45 35 231
2018 SG-06 31 38 31 77
2018 SG-07 38 32 30 37
2018 SG-08 24 47 30 17
2017 SG 19 50 31 918
2017 SG-02 35 27 38 18
2017 SG-03 19 54 27 26
2017 SG-04 17 50 33 490
2017 SG-05 20 55 26 238
2017 SG-06 22 47 31 91
2017 SG-07 26 35 39 31
2017 SG-08 28 59 13 15
2014 SG 19 48 33 893
2014 SG-02 25 21 53 19
2014 SG-03 20 36 45 20
2014 SG-04 17 55 28 478
2014 SG-05 19 43 38 225
2014 SG-06 22 47 31 87
2014 SG-07 18 29 53 38
2014 SG-08 47 46 8 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 SG 8 54 25 3 5 5 261
2020 SG-03 0 53 33 13 0 0 15
2020 SG-04 1 60 27 2 4 6 100
2020 SG-05 17 55 22 2 2 1 80
2020 SG-06 6 43 30 3 9 9 33
2020 SG-07 21 47 21 5 5 0 19
2019 SG 10 47 30 3 4 8 247
2019 SG-03 0 52 13 9 4 22 23
2019 SG-04 8 54 32 1 3 2 98
2019 SG-05 13 39 28 3 3 13 67
2019 SG-06 13 45 32 3 3 3 29
2019 SG-07 13 30 48 0 4 4 23
2018 SG 10 51 24 5 5 6 173
2018 SG-03 0 54 20 6 13 7 15
2018 SG-04 9 48 27 4 8 5 67
2018 SG-05 9 56 18 9 0 9 45
2018 SG-06 12 50 30 4 0 4 22
2018 SG-07 29 36 36 0 0 0 14
2017 SG 10 49 29 4 4 5 170
2017 SG-04 8 38 40 6 3 5 80
2017 SG-05 11 56 15 4 2 11 45
2017 SG-06 14 61 25 0 0 0 20
2014 SG 12 47 24 8 9999 9 172
2014 SG-04 7 46 26 12 9999 9 83
2014 SG-05 12 48 21 7 9999 12 42
2014 SG-06 32 37 26 0 9999 5 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 48 39 8 4 1 0 0 87 5 1200
2020 SG-02 56 29 5 10 0 0 0 85 10 20
2020 SG-03 63 28 8 1 0 0 0 91 1 88
2020 SG-04 46 40 9 4 1 0 0 86 5 557
2020 SG-05 47 41 6 4 2 0 0 88 6 328
2020 SG-06 51 37 7 4 0 1 0 88 4 121
2020 SG-07 49 45 4 2 0 0 0 94 2 50
2019 SG 48 39 7 4 2 0 0 87 6 1072
2019 SG-02 46 50 4 0 0 0 0 96 0 28
2019 SG-03 56 30 3 8 3 0 0 87 11 75
2019 SG-04 48 37 9 4 2 0 0 85 7 467
2019 SG-05 45 43 7 3 2 0 0 88 5 294
2019 SG-06 49 40 4 6 1 0 0 89 7 106
2019 SG-07 56 36 0 7 2 0 0 91 9 57
2019 SG-08 56 38 6 0 0 0 0 94 0 16
2018 SG 43 46 6 4 2 0 0 88 6 901
2018 SG-02 46 50 4 0 0 0 0 96 0 26
2018 SG-03 58 30 8 2 2 0 0 89 4 53
2018 SG-04 39 48 6 4 2 0 0 88 6 447
2018 SG-05 43 44 6 5 2 0 0 87 7 231
2018 SG-06 43 51 4 1 1 0 0 94 3 75
2018 SG-07 44 43 5 5 3 0 0 86 8 37
2018 SG-08 47 47 0 0 6 0 0 94 6 17
2017 SG 43 44 7 4 2 0 0 87 7 917
2017 SG-02 45 44 5 0 5 0 0 89 5 18
2017 SG-03 61 31 8 0 0 0 0 92 0 26
2017 SG-04 41 45 7 5 2 0 0 86 7 490
2017 SG-05 41 45 6 5 2 0 0 86 7 237
2017 SG-06 46 43 7 1 3 0 0 89 4 91
2017 SG-07 45 36 3 16 0 0 0 81 16 31
2017 SG-08 61 39 0 0 0 0 0 100 0 15
2014 SG 35 49 10 4 2 1 0 84 6 893
2014 SG-02 27 64 5 0 0 4 0 95 0 19
2014 SG-03 30 60 5 5 0 0 0 90 5 20
2014 SG-04 34 48 11 6 1 1 0 82 7 478
2014 SG-05 34 49 11 2 3 0 0 83 6 225
2014 SG-06 39 51 6 2 2 0 0 90 4 87
2014 SG-07 39 45 8 5 3 0 0 84 8 38
2014 SG-08 53 47 0 0 0 0 0 100 0 13

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 27 46 17 6 2 1 0 74 8 1202
2020 SG-02 42 39 15 5 0 0 0 81 5 20
2020 SG-03 48 36 13 2 0 0 0 85 2 88
2020 SG-04 29 47 17 5 1 0 0 76 6 558
2020 SG-05 20 48 19 9 3 1 0 69 12 330
2020 SG-06 22 47 18 7 6 1 0 69 12 121
2020 SG-07 25 56 10 8 2 0 0 81 10 51
2019 SG 26 45 17 9 2 1 0 71 12 1078
2019 SG-02 39 54 7 0 0 0 0 93 0 28
2019 SG-03 37 42 12 5 4 0 0 79 9 76
2019 SG-04 24 43 20 9 2 2 0 69 11 471
2019 SG-05 25 45 15 12 2 0 0 71 14 295
2019 SG-06 17 55 15 10 4 0 0 71 14 106
2019 SG-07 33 31 21 12 2 0 2 66 14 57
2019 SG-08 26 62 6 6 0 0 0 88 6 16
2018 SG 21 45 20 9 4 1 0 67 13 899
2018 SG-02 23 58 15 4 0 0 0 81 4 26
2018 SG-03 25 49 15 6 4 2 0 75 10 53
2018 SG-04 22 42 21 10 4 1 0 64 14 444
2018 SG-05 19 45 22 9 5 0 0 65 13 231
2018 SG-06 23 41 23 9 5 0 0 63 14 77
2018 SG-07 14 59 8 19 0 0 0 73 19 37
2018 SG-08 31 57 12 0 0 0 0 88 0 16
2017 SG 23 42 19 10 4 1 0 66 14 915
2017 SG-02 18 43 22 16 0 0 0 62 16 18
2017 SG-03 53 39 8 0 0 0 0 92 0 26
2017 SG-04 24 41 21 10 3 1 0 66 13 489
2017 SG-05 22 42 19 12 5 0 0 64 17 237
2017 SG-06 18 44 18 9 10 1 0 62 19 90
2017 SG-07 19 39 23 19 0 0 0 58 19 31
2017 SG-08 47 46 0 0 7 0 0 93 7 15
2014 SG 19 45 20 10 4 2 0 65 15 892
2014 SG-02 21 53 11 0 5 10 0 82 6 19
2014 SG-03 30 30 25 16 0 0 0 60 16 20
2014 SG-04 18 48 21 8 3 2 0 68 11 477
2014 SG-05 18 44 18 13 4 2 0 63 18 225
2014 SG-06 24 37 21 13 5 0 0 61 18 87
2014 SG-07 19 39 18 18 5 0 0 58 24 38
2014 SG-08 32 16 30 14 8 0 0 48 22 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 10 22 37 21 9 0 1 31 32 1206
2020 SG-02 5 10 27 44 10 5 0 56 15 20
2020 SG-03 3 8 34 25 27 0 3 54 12 88
2020 SG-04 8 20 36 24 10 1 0 35 28 560
2020 SG-05 11 26 38 18 6 0 1 24 37 330
2020 SG-06 15 30 40 13 2 0 0 15 45 121
2020 SG-07 14 34 33 19 0 0 0 19 48 51
2019 SG 12 24 37 17 8 0 1 26 36 1078
2019 SG-02 4 7 43 25 14 7 0 42 12 28
2019 SG-03 11 18 25 33 9 0 4 44 30 77
2019 SG-04 9 22 38 18 10 1 1 29 32 471
2019 SG-05 13 27 38 14 7 0 2 21 40 294
2019 SG-06 19 31 34 12 4 0 0 16 50 106
2019 SG-07 15 26 44 9 4 0 2 13 42 57
2019 SG-08 19 25 43 13 0 0 0 13 43 16
2018 SG 11 25 37 18 8 0 1 27 36 901
2018 SG-02 4 20 40 20 8 0 8 30 26 25
2018 SG-03 4 15 27 30 18 2 4 51 20 53
2018 SG-04 9 22 39 19 9 0 1 28 32 446
2018 SG-05 13 28 36 17 5 0 0 22 41 232
2018 SG-06 14 25 38 19 2 0 1 22 40 76
2018 SG-07 22 35 24 10 8 0 0 18 57 37
2018 SG-08 17 35 41 6 0 0 0 6 53 17
2017 SG 12 20 38 19 8 0 2 27 33 914
2017 SG-02 12 23 36 23 6 0 0 29 35 17
2017 SG-03 8 16 31 23 11 0 12 38 27 26
2017 SG-04 11 19 35 22 11 0 2 33 30 487
2017 SG-05 14 23 42 14 4 1 2 19 38 238
2017 SG-06 16 17 49 15 3 0 1 18 33 91
2017 SG-07 16 36 42 6 0 0 0 6 52 31
2017 SG-08 19 21 19 27 13 0 0 40 40 15
2014 SG 10 24 39 19 7 0 1 26 34 890
2014 SG-02 5 16 52 21 5 0 0 26 21 19
2014 SG-03 16 5 26 48 0 5 0 50 22 19
2014 SG-04 6 22 40 21 9 1 1 31 28 477
2014 SG-05 12 29 37 16 5 0 1 21 41 224
2014 SG-06 17 28 35 15 5 0 0 20 45 87
2014 SG-07 24 29 29 16 3 0 0 19 52 38
2014 SG-08 23 16 53 8 0 0 0 8 39 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 7 14 24 32 19 2 1 53 22 1200
2020 SG-02 15 5 24 27 24 0 5 54 20 20
2020 SG-03 3 2 16 26 45 3 5 77 6 88
2020 SG-04 7 14 22 33 21 2 1 55 22 558
2020 SG-05 8 15 30 29 15 1 2 45 24 327
2020 SG-06 8 19 24 40 7 2 0 48 28 120
2020 SG-07 9 19 27 37 8 0 0 44 29 51
2019 SG 10 18 26 27 15 2 2 44 30 1075
2019 SG-02 4 4 25 36 25 7 0 65 8 28
2019 SG-03 10 9 19 29 25 5 3 59 21 77
2019 SG-04 10 16 23 27 18 2 3 48 28 469
2019 SG-05 11 21 28 26 11 1 2 38 33 294
2019 SG-06 12 22 28 29 9 0 1 38 34 105
2019 SG-07 12 26 38 16 7 0 2 23 38 57
2019 SG-08 6 44 12 13 25 0 0 38 50 16
2018 SG 11 17 26 26 16 2 2 44 29 895
2018 SG-02 8 21 17 21 21 4 8 48 33 24
2018 SG-03 8 10 15 23 37 6 2 65 19 53
2018 SG-04 10 14 25 27 20 2 2 48 26 443
2018 SG-05 12 21 27 26 11 1 1 38 34 230
2018 SG-06 10 24 33 27 5 0 1 32 34 76
2018 SG-07 19 22 33 19 8 0 0 27 41 37
2018 SG-08 12 0 59 30 0 0 0 30 12 17
2017 SG 11 17 27 25 16 2 3 43 29 915
2017 SG-02 6 31 23 23 17 0 0 40 37 17
2017 SG-03 4 15 12 15 42 0 12 64 22 26
2017 SG-04 9 15 25 27 20 2 3 49 25 488
2017 SG-05 14 17 32 24 9 2 1 34 33 238
2017 SG-06 13 24 26 24 11 0 2 35 38 91
2017 SG-07 10 23 52 6 6 3 0 13 33 31
2017 SG-08 14 13 21 26 26 0 0 52 27 15
2014 SG 11 17 27 26 14 2 2 42 29 890
2014 SG-02 0 32 43 21 0 4 0 22 33 19
2014 SG-03 0 10 5 58 16 10 0 83 12 19
2014 SG-04 8 15 26 28 19 2 3 49 24 477
2014 SG-05 16 21 30 21 8 2 1 30 39 225
2014 SG-06 14 20 30 22 14 0 0 36 33 86
2014 SG-07 21 16 24 29 11 0 0 40 36 38
2014 SG-08 8 8 22 55 8 0 0 63 15 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 13 22 29 20 12 2 1 34 36 1197
2020 SG-02 10 15 37 19 10 5 5 32 27 20
2020 SG-03 8 14 18 20 30 7 3 56 24 88
2020 SG-04 9 20 26 25 16 2 2 43 30 554
2020 SG-05 18 24 32 18 7 1 0 25 43 330
2020 SG-06 22 24 43 9 1 1 1 10 46 120
2020 SG-07 17 38 25 17 2 0 0 19 56 51
2019 SG 16 23 29 17 10 1 2 29 41 1077
2019 SG-02 7 11 33 26 11 11 0 42 21 27
2019 SG-03 14 16 19 28 19 1 3 49 32 77
2019 SG-04 12 20 30 18 14 2 3 34 34 470
2019 SG-05 20 25 28 19 7 1 1 26 46 295
2019 SG-06 24 32 31 11 2 0 0 13 56 106
2019 SG-07 26 27 36 4 6 0 2 9 54 57
2019 SG-08 19 50 19 7 6 0 0 13 69 16
2018 SG 17 22 29 18 11 1 2 29 41 899
2018 SG-02 16 12 24 32 4 0 12 41 32 25
2018 SG-03 14 14 29 13 25 4 2 40 29 52
2018 SG-04 13 21 28 21 13 2 2 36 35 446
2018 SG-05 19 23 33 15 8 0 2 23 43 231
2018 SG-06 27 31 27 10 4 0 1 14 59 76
2018 SG-07 36 27 19 16 3 0 0 18 63 37
2018 SG-08 35 36 29 0 0 0 0 0 71 17
2017 SG 17 22 27 19 10 2 3 31 41 913
2017 SG-02 23 35 23 14 6 0 0 19 58 17
2017 SG-03 16 24 15 19 11 0 15 35 47 26
2017 SG-04 13 17 26 22 16 3 4 40 33 488
2017 SG-05 18 24 33 17 5 2 2 23 44 236
2017 SG-06 27 31 23 15 2 0 1 18 59 91
2017 SG-07 33 38 22 7 0 0 0 7 71 31
2017 SG-08 39 20 20 13 7 0 0 20 60 15
2014 SG 19 24 26 19 9 1 2 29 44 889
2014 SG-02 42 5 21 26 5 0 0 31 48 19
2014 SG-03 10 21 31 27 11 0 0 37 31 19
2014 SG-04 12 22 26 23 12 2 3 37 35 477
2014 SG-05 25 27 28 12 6 1 1 19 53 223
2014 SG-06 33 22 22 19 3 0 0 22 55 87
2014 SG-07 47 37 11 3 3 0 0 6 84 38
2014 SG-08 23 38 24 8 8 0 0 16 61 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 8 16 33 30 12 1 0 43 23 1202
2020 SG-02 0 0 19 56 19 0 5 80 0 20
2020 SG-03 2 5 19 34 37 2 1 73 7 88
2020 SG-04 5 14 29 36 15 1 1 51 19 557
2020 SG-05 10 18 41 24 7 0 0 31 27 329
2020 SG-06 16 26 34 23 1 0 1 24 42 121
2020 SG-07 15 19 44 19 2 0 0 21 35 51
2019 SG 11 17 34 25 11 1 1 37 28 1074
2019 SG-02 0 11 21 36 32 0 0 68 11 28
2019 SG-03 10 18 23 26 18 1 3 46 29 77
2019 SG-04 9 14 33 30 13 1 2 43 23 467
2019 SG-05 12 17 39 22 9 1 0 31 29 295
2019 SG-06 20 23 31 22 5 0 0 26 43 106
2019 SG-07 9 30 38 14 8 0 2 22 39 56
2019 SG-08 19 37 31 7 7 0 0 13 56 16
2018 SG 11 19 34 24 10 1 1 35 31 893
2018 SG-02 4 8 16 40 20 4 8 68 14 25
2018 SG-03 8 17 15 36 17 2 6 57 27 53
2018 SG-04 11 15 35 26 13 0 0 39 26 442
2018 SG-05 14 20 37 20 7 0 1 27 35 228
2018 SG-06 10 30 33 21 4 0 1 25 41 76
2018 SG-07 14 32 36 16 3 0 0 18 46 37
2018 SG-08 18 29 53 0 0 0 0 0 47 17
2017 SG 10 16 34 25 13 1 1 38 27 912
2017 SG-02 13 6 30 33 18 0 0 51 19 16
2017 SG-03 0 15 28 34 15 0 8 53 17 26
2017 SG-04 10 13 33 25 17 1 1 43 24 489
2017 SG-05 11 18 37 27 5 0 1 33 29 235
2017 SG-06 12 26 29 22 9 0 1 32 39 91
2017 SG-07 16 26 45 6 7 0 0 13 43 31
2017 SG-08 13 28 20 25 13 0 0 39 41 15
2014 SG 9 16 34 28 11 1 1 40 26 890
2014 SG-02 0 0 42 43 11 4 0 56 0 19
2014 SG-03 26 0 35 35 5 0 0 40 26 20
2014 SG-04 6 15 30 32 14 1 1 48 21 476
2014 SG-05 9 17 40 26 7 1 0 33 27 225
2014 SG-06 17 22 31 19 10 0 0 29 40 86
2014 SG-07 26 18 45 8 3 0 0 11 45 38
2014 SG-08 23 16 32 22 8 0 0 29 39 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 13 19 31 21 13 1 1 35 33 1201
2020 SG-02 10 5 15 47 15 5 5 68 16 20
2020 SG-03 2 10 12 31 37 3 3 73 13 88
2020 SG-04 9 17 33 23 15 2 1 39 27 558
2020 SG-05 18 22 33 17 9 1 1 26 40 329
2020 SG-06 16 30 36 12 6 0 1 18 46 120
2020 SG-07 25 23 35 15 2 0 0 17 48 51
2019 SG 16 23 29 17 12 1 2 30 41 1076
2019 SG-02 4 14 21 21 32 4 4 58 19 28
2019 SG-03 12 10 23 26 21 4 4 51 24 77
2019 SG-04 13 22 29 19 13 1 2 33 37 469
2019 SG-05 16 25 33 15 9 0 2 24 42 294
2019 SG-06 27 26 30 12 5 0 1 17 53 106
2019 SG-07 24 34 17 10 9 2 3 21 61 57
2019 SG-08 25 19 31 19 6 0 0 25 43 16
2018 SG 17 27 26 17 8 2 2 26 46 898
2018 SG-02 12 20 16 36 8 0 8 48 35 25
2018 SG-03 12 13 17 23 22 4 9 52 29 53
2018 SG-04 18 27 25 17 10 2 2 27 46 446
2018 SG-05 18 30 29 16 5 1 1 21 50 231
2018 SG-06 19 38 24 14 4 0 1 18 58 74
2018 SG-07 16 25 35 16 5 0 3 22 42 37
2018 SG-08 29 6 53 12 0 0 0 12 35 17
2017 SG 18 25 27 17 10 1 2 28 44 916
2017 SG-02 18 23 23 31 6 0 0 37 41 17
2017 SG-03 12 16 15 23 26 0 8 53 30 26
2017 SG-04 16 23 27 18 13 2 1 32 40 489
2017 SG-05 22 28 25 17 7 1 1 24 50 238
2017 SG-06 19 31 34 11 3 0 2 14 51 91
2017 SG-07 29 36 25 6 0 0 3 6 67 31
2017 SG-08 13 20 33 33 0 0 0 33 33 15
2014 SG 20 25 30 16 8 1 1 24 46 888
2014 SG-02 15 11 32 32 11 0 0 43 25 19
2014 SG-03 16 5 42 27 11 0 0 37 21 19
2014 SG-04 17 25 29 18 9 1 1 28 42 475
2014 SG-05 18 31 31 13 5 2 0 19 50 224
2014 SG-06 30 22 32 8 8 0 0 16 51 87
2014 SG-07 42 18 19 16 6 0 0 21 60 38
2014 SG-08 31 16 30 16 8 0 0 24 47 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 7 15 24 26 22 4 2 51 23 1187
2020 SG-02 10 15 20 19 25 0 10 49 28 19
2020 SG-03 3 7 11 23 39 8 8 74 12 87
2020 SG-04 5 15 22 28 24 5 1 55 21 551
2020 SG-05 10 19 27 21 20 2 1 43 30 329
2020 SG-06 8 10 32 31 16 2 1 49 19 116
2020 SG-07 13 18 30 30 10 0 0 39 31 50
2019 SG 11 17 25 25 17 3 3 45 29 1075
2019 SG-02 7 7 36 29 18 4 0 48 15 28
2019 SG-03 11 14 15 25 28 4 3 56 27 77
2019 SG-04 11 16 21 26 19 4 3 49 29 468
2019 SG-05 9 20 28 25 14 1 3 41 30 294
2019 SG-06 16 15 28 25 14 1 1 40 32 106
2019 SG-07 9 22 43 17 7 0 2 25 31 57
2019 SG-08 12 6 31 32 19 0 0 51 18 16
2018 SG 11 17 21 24 20 3 4 47 30 899
2018 SG-02 12 12 27 27 12 4 8 43 26 26
2018 SG-03 6 17 17 17 30 6 7 54 26 53
2018 SG-04 11 14 16 27 25 4 4 56 27 445
2018 SG-05 13 23 28 19 14 1 3 34 37 232
2018 SG-06 14 15 27 22 20 0 1 43 29 75
2018 SG-07 14 19 22 30 11 0 3 43 34 36
2018 SG-08 12 18 36 35 0 0 0 35 30 17
2017 SG 10 13 24 25 21 3 4 49 25 917
2017 SG-02 11 11 45 16 11 5 0 29 23 18
2017 SG-03 0 16 19 23 26 8 8 58 19 26
2017 SG-04 8 12 20 23 27 4 5 56 22 489
2017 SG-05 12 15 31 24 12 2 4 38 29 238
2017 SG-06 16 15 22 26 18 0 3 46 31 91
2017 SG-07 10 20 29 38 3 0 0 41 30 31
2017 SG-08 20 0 21 40 18 0 0 59 20 15
2014 SG 9 12 20 29 23 3 4 56 23 888
2014 SG-02 5 5 43 37 0 9 0 41 12 19
2014 SG-03 10 10 26 21 21 11 0 48 23 19
2014 SG-04 8 10 15 30 29 3 6 64 19 475
2014 SG-05 9 18 25 28 15 1 4 45 28 224
2014 SG-06 13 11 21 32 23 0 0 54 25 87
2014 SG-07 10 18 37 16 16 0 3 33 29 38
2014 SG-08 0 8 8 63 14 0 8 84 8 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 10 20 33 23 11 2 1 35 31 1198
2020 SG-02 5 10 24 27 19 10 5 55 17 20
2020 SG-03 3 8 24 24 35 3 2 62 12 87
2020 SG-04 8 18 33 23 13 3 1 37 28 558
2020 SG-05 11 26 32 24 7 1 0 31 37 327
2020 SG-06 18 17 42 18 2 2 0 21 36 120
2020 SG-07 19 28 33 17 2 0 0 19 48 51
2019 SG 12 21 35 18 10 2 2 29 35 1073
2019 SG-02 4 26 33 19 15 4 0 35 31 27
2019 SG-03 9 13 31 26 16 3 3 44 23 77
2019 SG-04 10 19 35 18 13 3 2 33 31 469
2019 SG-05 13 22 33 19 9 1 3 29 36 293
2019 SG-06 18 25 41 16 1 0 0 17 43 105
2019 SG-07 22 30 33 11 2 0 2 13 54 57
2019 SG-08 6 38 37 6 13 0 0 19 44 16
2018 SG 13 23 32 17 10 2 3 28 38 901
2018 SG-02 12 23 31 15 12 0 8 29 38 26
2018 SG-03 8 13 34 24 15 0 6 42 22 53
2018 SG-04 11 22 30 20 12 3 3 34 35 446
2018 SG-05 13 27 35 15 8 0 2 24 41 231
2018 SG-06 22 25 37 8 5 3 1 13 49 76
2018 SG-07 30 13 38 13 5 0 0 18 43 37
2018 SG-08 12 35 47 6 0 0 0 6 47 17
2017 SG 15 19 33 17 11 2 3 29 36 916
2017 SG-02 18 23 40 14 6 0 0 19 41 17
2017 SG-03 4 31 12 19 19 0 15 44 42 26
2017 SG-04 13 18 28 21 14 3 2 37 33 489
2017 SG-05 16 21 39 14 7 0 3 21 38 238
2017 SG-06 20 18 40 13 6 1 2 19 40 91
2017 SG-07 32 20 45 3 0 0 0 3 52 31
2017 SG-08 19 21 33 13 13 0 0 26 40 15
2014 SG 16 22 34 16 10 2 2 26 39 888
2014 SG-02 5 27 42 21 0 0 4 22 34 19
2014 SG-03 21 10 16 43 5 5 0 51 33 19
2014 SG-04 14 18 33 16 12 3 3 30 34 476
2014 SG-05 16 27 34 14 7 1 0 22 44 224
2014 SG-06 23 17 36 17 7 0 0 24 40 86
2014 SG-07 37 29 26 5 3 0 0 8 65 38
2014 SG-08 8 23 53 8 8 0 0 16 31 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 8 18 40 23 9 0 0 33 27 1204
2020 SG-02 15 5 29 27 19 0 5 49 20 20
2020 SG-03 3 20 27 24 22 1 2 48 24 88
2020 SG-04 9 18 41 21 10 1 0 31 28 560
2020 SG-05 9 14 42 27 7 0 0 34 23 330
2020 SG-06 5 25 40 24 7 0 0 31 30 120
2020 SG-07 12 21 39 22 6 0 0 28 33 50
2019 SG 10 21 38 21 9 0 1 30 32 1078
2019 SG-02 11 18 39 25 7 0 0 32 29 28
2019 SG-03 7 15 35 26 16 0 1 42 22 77
2019 SG-04 8 17 41 21 10 0 2 32 26 471
2019 SG-05 11 24 37 22 6 0 1 28 35 294
2019 SG-06 16 28 34 17 5 0 0 23 44 106
2019 SG-07 12 29 36 16 5 0 2 22 41 57
2019 SG-08 12 57 19 12 0 0 0 12 69 16

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 17 38 22 15 5 3 0 57 20 1192
2020 SG-02 29 52 5 5 5 5 0 85 10 20
2020 SG-03 39 32 17 7 0 6 0 75 7 88
2020 SG-04 19 40 19 14 5 3 0 60 20 559
2020 SG-05 12 39 28 15 6 1 0 51 21 321
2020 SG-06 10 34 21 24 9 2 0 45 33 117
2020 SG-07 10 38 31 14 8 0 0 48 21 51
2019 SG 12 32 25 20 8 2 0 45 29 1070
2019 SG-02 7 54 25 7 4 4 0 63 11 28
2019 SG-03 24 34 18 14 6 3 0 60 21 76
2019 SG-04 15 29 26 20 7 3 0 45 27 470
2019 SG-05 11 33 23 20 11 2 0 45 31 290
2019 SG-06 4 28 32 25 11 0 0 32 36 104
2019 SG-07 7 42 21 22 8 0 0 49 31 57
2019 SG-08 19 26 19 31 6 0 0 45 37 16

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 54 27 6 7 4 2 0 83 11 1196
2020 SG-02 66 19 10 5 0 0 0 85 5 20
2020 SG-03 66 22 7 0 2 3 0 91 2 87
2020 SG-04 50 28 7 7 4 2 1 80 12 556
2020 SG-05 52 27 6 8 5 2 0 81 13 327
2020 SG-06 62 27 2 7 2 0 0 89 8 120
2020 SG-07 59 31 4 6 0 0 0 90 6 51
2019 SG 50 28 8 8 5 1 0 78 13 1075
2019 SG-02 54 32 7 7 0 0 0 86 7 28
2019 SG-03 60 22 8 4 4 3 0 84 8 77
2019 SG-04 46 28 8 10 8 1 0 74 18 468
2019 SG-05 49 30 10 6 3 1 1 81 9 294
2019 SG-06 54 25 5 9 6 1 0 80 15 106
2019 SG-07 59 26 2 9 5 0 0 85 14 57
2019 SG-08 62 32 0 6 0 0 0 94 6 16
2018 SG 46 29 10 7 6 2 0 77 13 900
2018 SG-02 42 42 12 0 4 0 0 85 4 26
2018 SG-03 54 25 6 4 8 4 0 82 12 52
2018 SG-04 44 29 10 8 6 2 0 75 14 445
2018 SG-05 46 29 9 9 6 1 0 76 15 232
2018 SG-06 51 23 12 5 9 0 0 73 14 77
2018 SG-07 47 36 11 3 3 0 0 83 6 36
2018 SG-08 64 24 6 0 6 0 0 88 6 17
2017 SG 48 30 6 8 6 1 0 80 14 918
2017 SG-02 46 27 0 11 17 0 0 72 28 18
2017 SG-03 69 7 8 4 12 0 0 77 16 26
2017 SG-04 47 31 6 8 6 2 1 79 14 490
2017 SG-05 45 32 7 10 5 1 0 78 14 238
2017 SG-06 45 34 7 11 3 0 0 79 14 91
2017 SG-07 62 29 3 3 3 0 0 90 7 31
2017 SG-08 75 19 0 6 0 0 0 94 6 15
2014 SG 48 29 9 8 4 2 0 79 12 892
2014 SG-02 63 16 11 11 0 0 0 79 11 19
2014 SG-03 65 25 5 0 5 0 0 90 5 20
2014 SG-04 47 31 10 8 3 1 0 79 11 477
2014 SG-05 44 28 9 12 4 2 0 74 17 225
2014 SG-06 53 30 9 3 2 1 1 85 6 87
2014 SG-07 52 26 0 5 11 6 0 83 17 38
2014 SG-08 76 24 0 0 0 0 0 100 0 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 60 29 5 4 2 0 0 89 6 1192
2020 SG-02 66 34 0 0 0 0 0 100 0 20
2020 SG-03 74 23 0 2 1 0 0 97 3 86
2020 SG-04 59 29 5 4 2 0 0 89 6 556
2020 SG-05 58 29 5 4 3 0 0 87 8 327
2020 SG-06 62 25 6 5 2 0 0 87 7 118
2020 SG-07 65 27 6 2 0 0 0 92 2 51
2019 SG 55 29 5 7 3 0 0 85 10 1072
2019 SG-02 64 29 4 4 0 0 0 93 4 28
2019 SG-03 71 16 5 5 1 1 0 88 7 75
2019 SG-04 54 32 3 8 3 0 0 86 11 468
2019 SG-05 53 31 7 5 3 0 0 85 8 294
2019 SG-06 52 23 8 12 4 0 0 76 16 106
2019 SG-07 57 28 9 3 3 0 0 84 7 56
2019 SG-08 43 51 6 0 0 0 0 94 0 16
2018 SG 52 34 6 5 2 0 0 87 7 900
2018 SG-02 42 46 8 4 0 0 0 88 4 26
2018 SG-03 70 18 6 2 4 0 0 88 6 51
2018 SG-04 52 34 7 4 2 1 0 87 6 447
2018 SG-05 51 33 6 7 3 0 0 84 10 232
2018 SG-06 46 40 5 4 5 0 0 86 9 77
2018 SG-07 54 34 0 12 0 0 0 88 12 35
2018 SG-08 53 41 0 6 0 0 0 94 6 17
2017 SG 50 36 7 5 2 0 0 86 8 916
2017 SG-02 40 43 17 0 0 0 0 83 0 18
2017 SG-03 66 18 0 12 4 0 0 84 16 26
2017 SG-04 52 33 7 5 2 1 0 86 7 489
2017 SG-05 44 42 6 5 3 0 0 86 8 238
2017 SG-06 44 39 9 8 0 0 0 84 8 91
2017 SG-07 50 30 3 10 7 0 0 80 17 30
2017 SG-08 61 32 7 0 0 0 0 93 0 15
2014 SG 47 38 7 6 1 0 0 86 7 892
2014 SG-02 74 26 0 0 0 0 0 100 0 19
2014 SG-03 75 20 5 0 0 0 0 95 0 20
2014 SG-04 48 39 7 5 1 0 0 87 6 477
2014 SG-05 42 41 7 8 2 1 0 83 10 225
2014 SG-06 51 35 7 6 1 0 0 86 7 87
2014 SG-07 36 40 13 11 0 0 0 76 11 38
2014 SG-08 69 31 0 0 0 0 0 100 0 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 48 34 9 4 2 2 0 84 7 1193
2020 SG-02 46 49 0 5 0 0 0 95 5 19
2020 SG-03 60 25 9 2 0 3 0 88 2 86
2020 SG-04 42 36 11 5 2 3 1 81 8 556
2020 SG-05 51 32 7 4 4 1 0 85 8 326
2020 SG-06 53 34 6 6 0 2 0 88 6 121
2020 SG-07 53 32 12 4 0 0 0 84 4 50
2019 SG 47 34 9 5 2 2 0 83 7 1074
2019 SG-02 46 39 7 0 0 7 0 92 0 28
2019 SG-03 57 28 5 1 3 4 1 90 4 77
2019 SG-04 41 38 12 5 3 2 0 80 8 467
2019 SG-05 50 32 9 4 2 2 0 84 6 294
2019 SG-06 47 32 5 12 2 1 0 81 14 106
2019 SG-07 55 31 5 3 2 3 0 89 5 57
2019 SG-08 69 24 7 0 0 0 0 93 0 16
2018 SG 40 37 12 5 3 2 0 79 8 901
2018 SG-02 35 54 8 0 4 0 0 88 4 26
2018 SG-03 52 29 8 4 2 4 2 86 6 52
2018 SG-04 35 37 16 6 3 2 0 74 10 447
2018 SG-05 45 35 10 4 4 2 0 82 8 232
2018 SG-06 39 46 8 4 1 3 0 87 5 76
2018 SG-07 36 50 6 3 6 0 0 86 8 36
2018 SG-08 59 18 12 12 0 0 0 76 12 17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 35 43 12 5 3 2 0 80 8 1200
2020 SG-02 71 29 0 0 0 0 0 100 0 20
2020 SG-03 55 38 5 1 0 0 0 94 1 86
2020 SG-04 32 42 13 6 3 3 0 77 10 559
2020 SG-05 35 43 11 6 3 2 0 79 9 328
2020 SG-06 30 50 15 1 3 1 0 81 4 120
2020 SG-07 32 54 9 4 0 0 0 87 4 51
2019 SG 34 41 14 7 3 2 0 76 10 1072
2019 SG-02 50 46 4 0 0 0 0 96 0 28
2019 SG-03 50 29 12 8 0 1 0 80 8 76
2019 SG-04 33 41 13 8 4 2 0 75 12 468
2019 SG-05 33 43 12 7 3 2 0 78 10 292
2019 SG-06 20 48 21 8 3 0 0 69 10 106
2019 SG-07 39 36 19 4 2 0 0 76 5 57
2019 SG-08 38 43 13 6 0 0 0 81 6 16
2018 SG 41 38 11 5 3 2 0 81 8 897
2018 SG-02 46 38 8 4 0 4 0 88 4 26
2018 SG-03 60 26 6 4 4 0 0 86 8 51
2018 SG-04 40 38 12 5 3 2 0 79 8 446
2018 SG-05 39 41 11 4 3 1 0 81 8 231
2018 SG-06 39 40 11 5 4 0 0 79 9 75
2018 SG-07 35 49 8 8 0 0 0 84 8 37
2018 SG-08 53 41 6 0 0 0 0 94 0 17
2017 SG 35 45 10 5 3 2 0 81 8 917
2017 SG-02 46 32 5 6 5 5 0 82 12 18
2017 SG-03 57 20 15 4 4 0 0 77 8 26
2017 SG-04 35 44 11 4 3 2 0 81 7 489
2017 SG-05 33 46 9 7 4 1 0 79 12 238
2017 SG-06 28 55 10 3 2 1 0 84 6 91
2017 SG-07 38 45 3 13 0 0 0 84 13 31
2017 SG-08 61 32 6 0 0 0 0 94 0 15
2014 SG 40 41 10 4 2 2 0 83 7 890
2014 SG-02 32 47 16 0 0 5 0 83 0 19
2014 SG-03 53 42 0 0 5 0 0 95 5 19
2014 SG-04 40 43 8 5 2 2 0 85 7 477
2014 SG-05 40 38 10 4 3 3 0 82 8 225
2014 SG-06 44 37 17 2 0 0 0 81 2 87
2014 SG-07 32 51 5 3 5 3 0 86 8 37
2014 SG-08 53 24 23 0 0 0 0 77 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 40 36 12 4 2 6 0 81 6 1201
2020 SG-02 64 30 0 0 0 5 0 100 0 19
2020 SG-03 57 29 3 4 0 7 0 92 4 87
2020 SG-04 39 36 12 3 2 6 0 81 6 559
2020 SG-05 37 35 14 4 3 7 0 77 7 328
2020 SG-06 38 38 15 2 2 5 0 79 5 121
2020 SG-07 38 43 13 6 0 0 0 81 6 51
2019 SG 43 34 15 4 2 3 0 79 6 1074
2019 SG-02 50 36 4 4 0 7 0 92 4 28
2019 SG-03 51 27 12 8 0 3 0 80 8 76
2019 SG-04 42 35 15 4 3 3 0 78 6 468
2019 SG-05 43 34 13 4 2 3 1 81 6 295
2019 SG-06 36 33 25 2 1 3 0 71 3 106
2019 SG-07 44 42 12 2 0 0 0 86 2 56
2019 SG-08 51 31 13 6 0 0 0 81 6 16
2018 SG 40 39 12 3 2 4 0 82 5 895
2018 SG-02 46 42 4 0 4 0 4 92 4 26
2018 SG-03 50 33 8 4 2 4 0 86 6 52
2018 SG-04 36 41 11 3 2 6 0 83 6 444
2018 SG-05 42 37 14 3 3 2 0 80 5 231
2018 SG-06 39 30 20 5 3 3 0 71 8 75
2018 SG-07 47 42 8 3 0 0 0 89 3 36
2018 SG-08 41 53 6 0 0 0 0 94 0 17
2017 SG 38 38 13 3 3 4 1 79 7 918
2017 SG-02 35 60 0 0 5 0 0 95 5 18
2017 SG-03 53 23 15 0 4 4 0 80 4 26
2017 SG-04 35 39 14 4 3 4 1 78 7 490
2017 SG-05 40 34 14 3 3 6 0 79 6 238
2017 SG-06 36 43 13 3 3 2 0 80 6 91
2017 SG-07 51 36 10 3 0 0 0 87 3 31
2017 SG-08 54 32 7 7 0 0 0 86 7 15
2014 SG 45 36 11 2 1 4 1 85 4 891
2014 SG-02 43 37 11 0 0 10 0 88 0 19
2014 SG-03 50 40 0 0 0 10 0 100 0 20
2014 SG-04 44 38 10 2 1 4 1 86 3 477
2014 SG-05 45 36 11 3 2 3 0 84 5 225
2014 SG-06 49 32 17 2 0 0 0 81 2 87
2014 SG-07 41 27 16 8 3 5 0 72 11 37
2014 SG-08 71 23 0 0 0 6 0 100 0 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 53 35 5 4 2 1 0 89 6 1203
2020 SG-02 76 19 5 0 0 0 0 95 0 20
2020 SG-03 75 22 2 0 0 1 0 98 0 87
2020 SG-04 51 36 6 5 2 1 0 87 7 560
2020 SG-05 49 39 5 4 3 1 0 88 7 330
2020 SG-06 53 36 6 2 2 0 0 89 5 121
2020 SG-07 63 27 6 4 0 0 0 90 4 50
2019 SG 49 34 8 5 3 0 0 83 8 1076
2019 SG-02 78 22 0 0 0 0 0 100 0 27
2019 SG-03 68 17 9 5 0 1 0 86 5 77
2019 SG-04 47 34 10 5 3 0 0 82 8 470
2019 SG-05 50 35 5 6 4 0 0 85 10 295
2019 SG-06 36 44 10 5 6 0 0 80 10 106
2019 SG-07 56 33 7 2 2 0 0 90 3 56
2019 SG-08 63 24 7 6 0 0 0 87 6 16
2018 SG 46 38 9 3 3 0 0 84 7 897
2018 SG-02 54 35 12 0 0 0 0 88 0 26
2018 SG-03 63 29 0 2 6 0 0 92 8 52
2018 SG-04 44 37 11 4 2 0 0 82 7 445
2018 SG-05 45 41 5 3 6 0 0 86 9 229
2018 SG-06 44 38 12 4 3 0 0 82 6 76
2018 SG-07 43 36 16 3 3 0 0 78 5 37
2018 SG-08 53 41 6 0 0 0 0 94 0 17
2017 SG 43 39 8 5 4 0 0 83 9 915
2017 SG-02 46 33 11 0 11 0 0 78 11 18
2017 SG-03 69 19 4 4 4 0 0 88 8 26
2017 SG-04 42 41 8 5 4 0 0 83 9 487
2017 SG-05 44 40 8 4 4 0 0 84 8 238
2017 SG-06 40 40 10 8 2 0 0 80 11 91
2017 SG-07 41 33 13 7 7 0 0 74 13 31
2017 SG-08 74 12 7 7 0 0 0 86 7 15
2014 SG 47 38 9 3 2 1 0 86 5 891
2014 SG-02 48 47 5 0 0 0 0 95 0 19
2014 SG-03 55 40 5 0 0 0 0 95 0 20
2014 SG-04 47 41 8 2 1 1 0 88 3 477
2014 SG-05 47 36 9 4 3 0 0 84 8 225
2014 SG-06 54 29 13 4 0 0 0 83 4 87
2014 SG-07 38 43 5 3 11 0 0 81 14 37
2014 SG-08 69 16 15 0 0 0 0 85 0 13

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 24 12 4 3 9 4 78 9 1202
2020 SG-02 56 24 0 0 0 0 19 100 0 20
2020 SG-03 51 17 10 3 2 14 3 81 6 88
2020 SG-04 38 26 12 6 2 12 4 76 10 559
2020 SG-05 46 21 12 4 6 7 4 76 10 329
2020 SG-06 54 25 12 3 2 2 3 83 5 120
2020 SG-07 41 41 6 2 2 9 0 89 4 51

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 32 33 18 6 2 9 0 71 9 1203
2020 SG-02 58 27 0 0 0 10 5 100 0 20
2020 SG-03 42 32 13 3 1 9 0 82 5 87
2020 SG-04 33 32 18 5 2 9 1 72 8 559
2020 SG-05 30 33 18 8 3 8 0 69 12 330
2020 SG-06 25 36 21 8 2 8 0 66 11 121
2020 SG-07 29 41 20 4 2 4 0 73 6 50

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 31 13 6 4 6 2 76 10 1200
2020 SG-02 52 29 10 0 0 5 5 89 0 20
2020 SG-03 56 26 7 2 0 7 1 90 2 87
2020 SG-04 38 30 13 6 4 6 2 74 11 558
2020 SG-05 34 33 14 6 5 6 2 73 12 328
2020 SG-06 49 30 11 5 3 1 1 81 8 121
2020 SG-07 40 34 10 6 2 9 0 81 9 50

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 0 8 24 12 32 20 4 11 58 25
2020 SG-04 0 10 40 10 20 20 0 12 37 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 25 29 17 6 4 12 7 66 13 1201
2020 SG-02 19 39 18 5 0 5 15 72 6 20
2020 SG-03 38 19 9 0 3 17 14 83 4 88
2020 SG-04 26 26 18 7 4 14 6 64 14 558
2020 SG-05 22 30 20 6 6 10 6 62 15 329
2020 SG-06 21 36 14 8 5 10 6 68 16 121
2020 SG-07 30 40 14 6 4 2 4 75 11 50
2019 SG 28 29 16 9 6 7 5 65 17 1075
2019 SG-02 18 36 25 4 0 11 7 65 4 28
2019 SG-03 38 14 18 9 8 8 5 60 19 77
2019 SG-04 27 29 16 8 6 8 6 65 17 469
2019 SG-05 28 29 16 7 6 8 6 66 15 295
2019 SG-06 19 39 16 12 10 4 1 60 23 105
2019 SG-07 39 28 12 14 2 5 0 70 17 56
2019 SG-08 37 37 0 13 0 6 7 86 14 16
2018 SG 23 29 17 7 6 11 6 62 17 902
2018 SG-02 19 46 12 4 4 15 0 77 9 26
2018 SG-03 25 23 6 2 10 23 11 74 18 52
2018 SG-04 22 27 18 8 5 15 6 61 17 447
2018 SG-05 22 25 22 7 8 6 9 56 18 232
2018 SG-06 24 38 13 9 11 3 3 66 20 77
2018 SG-07 25 44 17 8 3 0 3 71 12 36
2018 SG-08 35 41 6 12 0 6 0 81 12 17
2017 SG 26 31 14 8 6 8 7 66 17 917
2017 SG-02 5 56 11 17 5 0 5 65 23 18
2017 SG-03 41 19 12 0 8 8 12 75 10 25
2017 SG-04 27 27 13 8 7 10 8 66 18 490
2017 SG-05 26 30 14 9 8 6 8 65 19 238
2017 SG-06 18 40 18 12 3 7 1 63 17 91
2017 SG-07 32 42 6 10 7 3 0 77 17 31
2017 SG-08 47 32 20 0 0 0 0 80 0 15
2014 SG 30 33 12 10 4 6 6 71 16 892
2014 SG-02 32 21 25 11 0 0 11 60 12 19
2014 SG-03 49 15 10 0 5 5 16 81 6 20
2014 SG-04 31 31 11 8 4 8 7 73 14 478
2014 SG-05 25 34 13 14 5 5 4 65 21 224
2014 SG-06 30 39 15 8 4 2 2 71 13 87
2014 SG-07 23 47 3 8 11 6 3 77 20 38
2014 SG-08 45 32 23 0 0 0 0 77 0 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 25 42 15 9 4 3 1 70 14 1202
2020 SG-02 34 34 18 15 0 0 0 68 15 20
2020 SG-03 39 36 10 9 0 3 2 80 9 88
2020 SG-04 24 41 14 11 4 4 1 69 16 559
2020 SG-05 22 41 19 7 7 2 2 65 15 328
2020 SG-06 22 51 18 5 3 2 1 74 8 120
2020 SG-07 31 46 14 6 2 0 2 78 8 51
2019 SG 26 38 14 11 6 3 2 67 18 1074
2019 SG-02 32 36 11 4 0 7 11 83 4 28
2019 SG-03 37 24 15 10 5 7 1 67 17 77
2019 SG-04 25 37 15 11 7 4 1 65 19 467
2019 SG-05 24 39 13 11 7 3 2 67 19 295
2019 SG-06 18 49 16 13 4 0 0 67 17 105
2019 SG-07 33 41 14 9 3 0 0 74 12 57
2019 SG-08 25 57 6 12 0 0 0 82 12 16
2018 SG 23 40 17 10 5 4 1 66 16 898
2018 SG-02 27 46 12 4 4 8 0 79 8 26
2018 SG-03 27 29 19 13 10 0 2 57 24 52
2018 SG-04 22 38 18 11 6 4 1 63 18 446
2018 SG-05 22 42 18 9 4 4 1 68 14 229
2018 SG-06 26 43 14 9 6 1 0 70 16 76
2018 SG-07 25 51 16 5 3 0 0 76 8 37
2018 SG-08 30 41 24 6 0 0 0 70 6 17
2017 SG 29 38 13 9 6 4 1 71 16 913
2017 SG-02 22 29 22 22 6 0 0 51 28 18
2017 SG-03 49 23 19 8 0 0 0 73 8 26
2017 SG-04 25 40 13 9 7 4 2 69 18 487
2017 SG-05 30 37 15 9 5 4 1 70 15 238
2017 SG-06 33 38 13 10 3 2 0 73 14 90
2017 SG-07 46 41 3 7 0 3 0 90 7 31
2017 SG-08 39 40 14 7 0 0 0 79 7 15
2014 SG 28 42 10 8 5 5 1 75 14 892
2014 SG-02 16 48 11 0 22 4 0 66 23 19
2014 SG-03 35 35 10 10 0 10 0 78 11 20
2014 SG-04 27 42 12 8 4 5 1 74 13 477
2014 SG-05 28 40 7 10 7 6 1 73 18 225
2014 SG-06 30 47 10 4 4 4 0 80 9 87
2014 SG-07 47 34 13 3 3 0 0 81 5 38
2014 SG-08 53 47 0 0 0 0 0 100 0 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 41 18 5 3 2 0 73 8 1202
2020 SG-02 42 34 24 0 0 0 0 76 0 20
2020 SG-03 51 34 11 2 0 2 0 86 2 88
2020 SG-04 30 42 18 6 2 2 0 74 8 558
2020 SG-05 28 40 19 6 5 2 0 69 11 329
2020 SG-06 26 45 20 7 1 1 0 72 7 121
2020 SG-07 39 37 16 6 2 0 0 76 8 50
2019 SG 26 40 19 8 4 2 0 68 12 1074
2019 SG-02 36 54 7 0 0 4 0 93 0 28
2019 SG-03 39 35 19 1 4 1 0 75 5 77
2019 SG-04 27 37 22 8 4 3 0 65 13 470
2019 SG-05 25 39 18 9 6 2 0 66 15 292
2019 SG-06 13 53 20 11 3 0 0 67 14 105
2019 SG-07 26 48 15 3 5 2 0 76 9 57
2019 SG-08 37 45 6 13 0 0 0 81 13 16
2018 SG 25 42 20 7 4 2 0 68 12 897
2018 SG-02 27 50 12 4 0 4 4 83 4 26
2018 SG-03 43 28 14 2 8 6 0 75 11 51
2018 SG-04 25 39 23 7 4 2 0 65 11 445
2018 SG-05 21 45 21 7 5 1 0 67 12 230
2018 SG-06 18 55 9 13 6 0 0 72 19 77
2018 SG-07 27 36 19 17 0 0 0 64 17 36
2018 SG-08 36 47 12 6 0 0 0 82 6 17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 23 20 13 11 12 3 49 28 1203
2020 SG-02 19 29 15 10 5 15 8 63 19 20
2020 SG-03 35 27 9 5 5 16 3 77 12 88
2020 SG-04 19 21 21 13 11 13 3 47 28 557
2020 SG-05 15 23 20 16 12 11 3 44 33 330
2020 SG-06 18 23 24 15 7 12 2 48 25 121
2020 SG-07 23 37 12 10 10 9 0 66 21 51
2019 SG 16 23 19 16 13 11 2 45 33 1077
2019 SG-02 18 46 14 7 4 7 4 72 12 28
2019 SG-03 32 18 17 12 9 10 3 57 24 77
2019 SG-04 16 22 17 17 14 12 2 44 36 470
2019 SG-05 15 21 21 16 13 12 2 42 34 295
2019 SG-06 13 22 21 17 16 8 2 39 37 106
2019 SG-07 18 35 20 9 10 7 2 58 21 56
2019 SG-08 19 44 6 12 19 0 0 63 31 16
2018 SG 14 23 23 14 13 11 2 43 31 896
2018 SG-02 23 31 23 4 8 12 0 61 13 26
2018 SG-03 34 17 8 12 12 15 2 62 28 52
2018 SG-04 13 19 23 15 14 12 2 38 34 446
2018 SG-05 10 26 26 14 12 10 2 41 30 228
2018 SG-06 13 24 24 15 14 10 0 41 32 77
2018 SG-07 17 44 14 14 8 3 0 63 23 36
2018 SG-08 24 23 18 24 12 0 0 47 35 17
2017 SG 14 23 16 16 16 13 2 43 38 916
2017 SG-02 16 29 27 5 22 0 0 45 28 18
2017 SG-03 38 11 31 0 8 4 8 55 9 26
2017 SG-04 11 25 16 16 16 14 1 43 39 489
2017 SG-05 14 21 13 17 17 14 4 42 42 238
2017 SG-06 13 22 13 19 18 13 1 41 43 90
2017 SG-07 23 13 32 13 6 13 0 41 22 31
2017 SG-08 26 33 13 13 7 7 0 64 22 15
2014 SG 12 22 17 19 15 13 2 39 40 892
2014 SG-02 11 21 21 27 6 15 0 37 38 19
2014 SG-03 15 20 15 15 10 20 5 47 33 20
2014 SG-04 12 20 19 19 14 15 1 38 39 477
2014 SG-05 10 26 16 18 14 12 2 42 38 225
2014 SG-06 13 22 15 21 20 6 3 38 45 87
2014 SG-07 18 29 16 16 21 0 0 47 37 38
2014 SG-08 16 6 16 23 15 15 8 29 50 13

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 32 50 4 11 2 0 0 83 13 1206
2020 SG-02 39 61 0 0 0 0 0 100 0 20
2020 SG-03 45 36 6 10 2 0 0 81 12 88
2020 SG-04 32 52 3 10 3 0 0 84 13 561
2020 SG-05 28 52 5 14 2 0 0 80 16 329
2020 SG-06 33 49 4 12 2 0 0 82 14 121
2020 SG-07 33 48 6 14 0 0 0 81 14 51

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 43 9 12 4 0 1 74 16 1206
2020 SG-02 29 39 10 23 0 0 0 68 23 20
2020 SG-03 42 32 7 19 1 0 0 73 20 88
2020 SG-04 31 45 9 10 4 0 1 77 14 560
2020 SG-05 28 43 10 14 4 0 1 71 18 330
2020 SG-06 33 39 8 11 7 0 1 73 19 121
2020 SG-07 25 50 14 8 4 0 0 75 12 51
2019 SG 39 36 7 11 6 0 1 76 16 1078
2019 SG-02 43 54 4 0 0 0 0 96 0 28
2019 SG-03 49 21 12 13 5 0 0 70 18 76
2019 SG-04 41 37 6 9 6 0 2 79 15 471
2019 SG-05 38 39 8 11 3 0 0 78 14 295
2019 SG-06 32 34 8 14 11 0 0 67 25 106
2019 SG-07 31 35 3 17 14 0 0 65 31 57
2019 SG-08 45 30 13 13 0 0 0 75 13 16
2017 SG 36 37 9 11 7 0 1 73 17 917
2017 SG-02 38 24 16 11 11 0 0 62 22 18
2017 SG-03 65 19 4 8 4 0 0 84 12 26
2017 SG-04 37 38 9 9 5 0 1 76 15 490
2017 SG-05 32 39 9 13 7 0 0 71 20 237
2017 SG-06 35 33 11 11 10 0 0 68 21 91
2017 SG-07 25 29 16 13 13 0 3 56 27 31
2017 SG-08 47 40 7 6 0 0 0 87 6 15
2014 SG 36 39 7 12 7 0 0 74 19 889
2014 SG-02 48 27 5 20 0 0 0 75 20 19
2014 SG-03 45 40 10 5 0 0 0 85 5 20
2014 SG-04 38 41 7 10 4 0 0 79 14 476
2014 SG-05 35 34 7 14 10 0 0 69 24 224
2014 SG-06 27 41 9 12 10 0 0 68 23 86
2014 SG-07 29 37 5 16 13 0 0 66 29 38
2014 SG-08 53 24 0 23 0 0 0 77 23 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 40 38 10 8 3 0 0 79 11 1198
2020 SG-02 48 47 5 0 0 0 0 95 0 20
2020 SG-03 55 30 6 9 0 1 0 85 9 87
2020 SG-04 39 41 9 7 3 0 1 80 10 560
2020 SG-05 37 36 13 10 3 1 0 74 13 325
2020 SG-06 42 35 12 7 5 0 0 77 12 121
2020 SG-07 47 37 6 8 2 0 0 84 10 50
2019 SG 41 38 11 7 3 0 1 79 10 1074
2019 SG-02 43 39 11 4 0 0 4 85 4 28
2019 SG-03 52 26 14 7 1 0 0 78 8 76
2019 SG-04 39 39 10 8 3 0 1 79 11 469
2019 SG-05 43 37 12 6 2 0 0 80 8 294
2019 SG-06 33 41 10 9 6 0 2 75 15 106
2019 SG-07 44 45 9 2 0 0 0 90 2 56
2019 SG-08 57 31 12 0 0 0 0 88 0 16
2017 SG 41 40 9 7 3 0 1 81 10 913
2017 SG-02 21 51 17 5 5 0 0 72 11 18
2017 SG-03 60 24 8 8 0 0 0 84 8 25
2017 SG-04 38 41 8 9 3 0 1 79 13 488
2017 SG-05 43 36 11 6 3 0 0 80 9 236
2017 SG-06 41 46 9 3 0 0 0 88 3 91
2017 SG-07 42 42 0 13 0 0 3 87 13 31
2017 SG-08 54 40 6 0 0 0 0 94 0 15
2014 SG 41 39 11 7 2 0 0 80 8 892
2014 SG-02 41 53 5 0 0 0 0 95 0 19
2014 SG-03 45 34 15 5 0 0 0 80 5 20
2014 SG-04 41 39 13 5 1 0 0 81 7 478
2014 SG-05 39 40 10 9 3 0 0 79 11 224
2014 SG-06 43 44 6 6 1 0 0 87 8 87
2014 SG-07 55 26 5 13 0 0 0 81 13 38
2014 SG-08 45 40 8 8 0 0 0 85 8 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 76 17 3 2 1 1 1 94 3 1199
2020 SG-02 63 32 5 0 0 0 0 95 0 20
2020 SG-03 86 10 0 2 1 1 0 97 3 88
2020 SG-04 76 16 3 2 2 1 1 93 3 556
2020 SG-05 73 19 3 2 2 1 1 93 4 329
2020 SG-06 77 16 3 2 1 0 2 94 3 120
2020 SG-07 80 12 2 4 0 0 2 94 4 50
2017 SG 63 25 4 5 2 0 1 89 6 916
2017 SG-02 62 27 0 5 5 0 0 89 11 18
2017 SG-03 73 23 4 0 0 0 0 96 0 26
2017 SG-04 66 23 4 5 2 1 0 89 7 489
2017 SG-05 62 26 6 4 1 0 1 88 5 237
2017 SG-06 54 32 2 8 2 0 2 88 10 91
2017 SG-07 54 36 3 7 0 0 0 90 7 31
2017 SG-08 80 13 7 0 0 0 0 93 0 15
2014 SG 63 26 5 3 2 0 1 90 5 891
2014 SG-02 73 16 5 6 0 0 0 89 6 19
2014 SG-03 75 15 5 0 5 0 0 90 5 20
2014 SG-04 64 26 5 3 1 1 1 91 4 476
2014 SG-05 62 25 5 5 2 0 1 88 7 225
2014 SG-06 52 36 6 2 2 0 2 89 5 87
2014 SG-07 68 11 11 3 5 0 3 81 8 38
2014 SG-08 77 23 0 0 0 0 0 100 0 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 47 29 11 5 2 6 1 81 7 1207
2020 SG-02 42 34 19 0 5 0 0 76 5 20
2020 SG-03 66 23 2 0 3 6 0 94 3 88
2020 SG-04 48 28 11 5 2 6 1 82 7 560
2020 SG-05 40 32 14 7 2 4 1 77 9 331
2020 SG-06 46 29 12 3 3 7 1 80 7 121
2020 SG-07 48 31 13 4 2 2 0 80 6 51
2019 SG 48 28 11 3 2 7 1 82 6 1079
2019 SG-02 36 29 11 7 11 4 4 69 19 28
2019 SG-03 51 27 9 4 1 8 0 85 6 77
2019 SG-04 51 25 9 3 2 9 1 85 5 471
2019 SG-05 43 32 12 4 2 6 1 81 6 295
2019 SG-06 41 33 19 4 0 3 0 77 4 106
2019 SG-07 51 25 14 5 3 2 0 77 9 57
2019 SG-08 57 19 18 0 6 0 0 76 6 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 1206
2020 SG-04 7 93 560
2020 SG-05 6 94 330
2020 SG-06 11 89 121
2020 SG-07 13 87 51
2019 SG 11 89 1077
2019 SG-03 13 87 77
2019 SG-04 11 89 470
2019 SG-05 12 88 294
2019 SG-06 11 89 106
2019 SG-07 10 90 57
2018 SG 11 89 903
2018 SG-04 10 90 446
2018 SG-05 11 89 232
2018 SG-06 19 81 77

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 45 55 87
2020 SG-04 42 58 38
2020 SG-05 52 48 21
2020 SG-06 47 53 13
2019 SG 48 52 123
2019 SG-03 50 50 10
2019 SG-04 49 51 53
2019 SG-05 53 47 36
2019 SG-06 51 49 12
2018 SG 41 59 93
2018 SG-04 38 62 44
2018 SG-05 48 52 25
2018 SG-06 41 59 13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 71 29 87
2020 SG-04 81 19 38
2020 SG-05 62 38 21
2019 SG 60 40 123
2019 SG-04 66 34 53
2019 SG-05 58 42 36
2019 SG-06 42 58 12
2018 SG 60 40 93
2018 SG-04 59 41 44
2018 SG-05 76 24 25
2018 SG-06 47 53 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 6 94 87
2020 SG-04 0 100 38
2020 SG-05 0 100 21
2019 SG 6 94 123
2019 SG-04 0 100 53
2019 SG-05 0 100 36
2018 SG 5 95 93
2018 SG-05 0 100 25

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 87
2020 SG-04 0 100 38
2020 SG-05 0 100 21
2020 SG-06 0 100 13
2018 SG 0 100 93
2018 SG-04 0 100 44
2018 SG-05 0 100 25
2018 SG-06 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 5 95 123
2018 SG 5 95 93
2018 SG-06 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 87
2020 SG-06 0 100 13
2019 SG 15 85 123
2019 SG-04 23 77 53
2018 SG 15 85 93
2018 SG-04 18 82 44

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 36 64 87
2020 SG-04 29 71 38
2020 SG-05 24 76 21
2019 SG 37 63 123
2019 SG-04 42 58 53
2019 SG-05 25 75 36
2019 SG-06 59 41 12
2018 SG 40 60 93
2018 SG-04 43 57 44
2018 SG-05 44 56 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 51 49 87
2020 SG-04 52 48 38
2020 SG-05 47 53 21
2020 SG-06 61 39 13
2019 SG 38 62 123
2019 SG-04 39 61 53
2019 SG-05 33 67 36
2018 SG 39 61 93
2018 SG-04 34 66 44
2018 SG-05 52 48 25

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 45 55 87
2020 SG-04 50 50 38
2020 SG-05 38 62 21
2020 SG-06 61 39 13
2019 SG 42 58 123
2019 SG-04 45 55 53
2019 SG-05 39 61 36
2019 SG-06 58 42 12
2018 SG 38 62 93
2018 SG-04 39 61 44
2018 SG-05 48 52 25

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 41 59 87
2020 SG-04 39 61 38
2020 SG-05 48 52 21
2020 SG-06 38 62 13
2019 SG 36 64 123
2019 SG-04 38 62 53
2019 SG-05 39 61 36
2018 SG 38 62 93
2018 SG-04 25 75 44
2018 SG-05 64 36 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 40 60 87
2020 SG-04 36 64 38
2020 SG-05 33 67 21
2019 SG 36 64 123
2019 SG-04 34 66 53
2019 SG-05 33 67 36
2019 SG-06 50 50 12
2018 SG 39 61 93
2018 SG-04 36 64 44
2018 SG-05 44 56 25

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 48 52 87
2020 SG-04 50 50 38
2020 SG-05 53 47 21
2019 SG 51 49 123
2019 SG-03 50 50 10
2019 SG-04 49 51 53
2019 SG-05 50 50 36
2018 SG 45 55 93
2018 SG-04 43 57 44
2018 SG-05 48 52 25
2018 SG-06 41 59 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 31 69 87
2020 SG-04 36 64 38
2020 SG-05 24 76 21
2019 SG 21 79 123
2019 SG-04 21 79 53
2019 SG-05 20 80 36
2018 SG 30 70 93
2018 SG-04 23 77 44
2018 SG-05 40 60 25

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 7 93 123
2018 SG 9 91 93
2018 SG-04 11 89 44

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 10 90 87
2020 SG-05 28 72 21
2019 SG 12 88 123
2019 SG-05 17 83 36
2018 SG 13 87 93
2018 SG-04 16 84 44

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 49 51 87
2020 SG-04 49 51 38
2020 SG-05 52 48 21
2020 SG-06 38 62 13
2019 SG 42 58 123
2019 SG-04 49 51 53
2019 SG-05 39 61 36
2019 SG-06 50 50 12
2018 SG 47 53 93
2018 SG-04 52 48 44
2018 SG-05 64 36 25

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 19 81 87
2020 SG-04 18 82 38
2020 SG-06 39 61 13
2019 SG 26 74 123
2019 SG-04 28 72 53
2019 SG-05 25 75 36
2018 SG 23 77 93
2018 SG-04 18 82 44
2018 SG-05 32 68 25

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 22 78 87
2020 SG-04 21 79 38
2019 SG 19 81 123
2019 SG-04 19 81 53
2019 SG-05 20 80 36
2018 SG 18 82 93
2018 SG-04 14 86 44
2018 SG-05 28 72 25

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 42 58 87
2020 SG-04 31 69 38
2020 SG-05 52 48 21
2020 SG-06 46 54 13
2019 SG 54 46 123
2019 SG-04 55 45 53
2019 SG-05 59 41 36
2019 SG-06 42 58 12
2018 SG 45 55 93
2018 SG-04 40 60 44
2018 SG-05 44 56 25
2018 SG-06 46 54 13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 24 76 87
2020 SG-04 21 79 38
2020 SG-05 24 76 21
2020 SG-06 39 61 13
2019 SG 22 78 123
2019 SG-04 26 74 53
2019 SG-05 14 86 36
2018 SG 20 80 93
2018 SG-05 36 64 25

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 8 92 87
2019 SG 4 96 123
2019 SG-03 0 100 10
2018 SG 8 92 93
2018 SG-04 0 100 44

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 24 76 87
2020 SG-04 26 74 38
2020 SG-05 23 77 21
2019 SG 13 87 123
2019 SG-03 0 100 10
2019 SG-04 9 91 53
2019 SG-05 25 75 36
2018 SG 17 83 93
2018 SG-04 25 75 44

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 13 87 87
2020 SG-04 13 87 38
2019 SG 7 93 123
2019 SG-06 0 100 12
2018 SG 6 94 93
2018 SG-06 0 100 13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 11 89 87
2020 SG-04 13 87 38
2020 SG-06 0 100 13
2019 SG 6 94 123
2019 SG-03 0 100 10
2018 SG 10 90 93

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 10 90 87
2019 SG 12 88 123
2019 SG-04 15 85 53
2018 SG 8 92 93

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 9 91 87
2020 SG-04 13 87 38
2020 SG-06 0 100 13
2019 SG 11 89 123
2018 SG 12 88 93

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 35 65 87
2020 SG-04 40 60 38
2020 SG-05 29 71 21
2020 SG-06 39 61 13
2019 SG 29 71 123
2019 SG-03 50 50 10
2019 SG-04 30 70 53
2019 SG-05 28 72 36
2018 SG 38 62 93
2018 SG-04 42 58 44
2018 SG-05 44 56 25

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 13 87 116
2018 SG 10 90 85

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 29 71 77
2020 SG-04 27 73 33
2019 SG 20 80 116
2018 SG 36 64 85
2018 SG-04 37 63 40
2018 SG-05 26 74 23
2018 SG-06 51 49 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 6 94 77
2020 SG-06 0 100 13
2019 SG 12 88 116
2018 SG 7 93 85
2018 SG-06 0 100 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 9 91 116
2018 SG 6 94 85
2018 SG-06 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 8 92 77
2019 SG 10 90 116
2019 SG-03 0 100 10
2018 SG 12 88 85

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 77
2019 SG 9 91 116

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 77
2020 SG-06 0 100 13
2019 SG 13 87 116
2019 SG-03 0 100 10
2018 SG 12 88 85
2018 SG-06 0 100 11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 16 84 77
2020 SG-04 27 73 33
2019 SG 16 84 116
2018 SG 14 86 85
2018 SG-04 15 85 40

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 13 87 77
2020 SG-04 21 79 33
2019 SG 14 86 116
2018 SG 7 93 85

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 43 57 77
2020 SG-04 45 55 33
2020 SG-06 38 62 13
2019 SG 29 71 116
2018 SG 32 68 85
2018 SG-04 25 75 40
2018 SG-05 44 56 23

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 9 91 77
2020 SG-06 0 100 13
2019 SG 4 96 116
2018 SG 6 94 85

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 56 44 77
2020 SG-04 57 43 33
2019 SG 42 58 116
2018 SG 52 48 85
2018 SG-04 58 42 40
2018 SG-05 48 52 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 116
2019 SG-03 0 100 10
2018 SG 0 100 85
2018 SG-04 0 100 40
2018 SG-05 0 100 23
2018 SG-06 0 100 11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 51 49 77
2020 SG-04 58 42 33
2020 SG-06 61 39 13
2019 SG 54 46 116
2019 SG-03 50 50 10
2018 SG 56 44 85
2018 SG-04 57 43 40
2018 SG-05 57 43 23
2018 SG-06 51 49 11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 18 82 77
2020 SG-04 15 85 33
2019 SG 14 86 116
2018 SG 9 91 85
2018 SG-04 13 87 40

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 13 13 16 5 3 40 10 53 16 1202
2020 SG-02 34 23 5 0 0 34 5 92 0 20
2020 SG-03 24 11 7 3 1 46 8 76 9 88
2020 SG-04 14 12 16 5 3 40 10 52 16 559
2020 SG-05 8 13 18 4 4 41 11 44 18 329
2020 SG-06 11 16 16 10 4 34 10 47 25 121
2020 SG-07 20 33 14 2 2 26 2 74 6 49
2019 SG 13 12 17 8 6 34 9 45 25 1076
2019 SG-02 36 14 21 4 4 14 7 64 9 28
2019 SG-03 18 16 12 16 4 32 4 52 30 76
2019 SG-04 13 9 18 7 5 37 11 43 23 469
2019 SG-05 12 13 19 8 5 33 10 42 24 295
2019 SG-06 9 17 15 8 11 30 10 44 32 106
2019 SG-07 15 21 14 14 9 21 7 50 31 57
2019 SG-08 39 18 6 13 0 25 0 75 17 16
2018 SG 12 13 18 5 5 39 8 47 19 903
2018 SG-02 15 27 12 8 4 19 15 65 18 26
2018 SG-03 17 6 15 2 10 43 8 46 23 53
2018 SG-04 12 10 16 3 5 46 8 48 17 445
2018 SG-05 11 12 22 6 4 36 9 42 18 233
2018 SG-06 9 22 19 10 9 26 5 44 28 77
2018 SG-07 14 19 21 14 3 24 5 47 23 37
2018 SG-08 29 41 12 6 0 12 0 80 7 17
2017 SG 12 15 15 5 5 40 8 52 19 917
2017 SG-02 5 32 22 0 11 24 5 53 15 18
2017 SG-03 26 4 12 8 0 39 12 61 16 26
2017 SG-04 12 12 15 3 4 45 10 53 15 490
2017 SG-05 10 15 14 8 7 38 7 47 28 238
2017 SG-06 12 23 18 9 2 34 2 55 17 91
2017 SG-07 19 32 16 0 16 16 0 62 19 31
2017 SG-08 40 19 26 0 7 7 0 64 8 15
2014 SG 13 13 15 7 4 38 10 51 21 893
2014 SG-02 16 5 11 11 0 47 11 50 25 19
2014 SG-03 5 10 15 0 10 55 5 38 25 20
2014 SG-04 13 14 14 6 3 39 11 54 17 478
2014 SG-05 11 10 16 8 5 41 9 42 26 225
2014 SG-06 16 17 17 7 7 26 9 52 21 87
2014 SG-07 21 19 8 16 8 29 0 56 33 38
2014 SG-08 32 16 0 8 0 37 8 86 14 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 30 32 16 4 3 14 1 72 9 1206
2020 SG-02 53 24 0 0 0 23 0 100 0 20
2020 SG-03 51 21 10 0 1 16 1 87 1 88
2020 SG-04 31 33 16 4 3 13 1 73 8 559
2020 SG-05 23 33 17 4 5 15 2 68 11 331
2020 SG-06 23 31 23 7 3 11 2 62 11 121
2020 SG-07 36 46 8 4 2 4 0 86 6 51
2019 SG 29 30 17 7 4 11 1 67 13 1078
2019 SG-02 54 11 25 4 0 7 0 69 4 28
2019 SG-03 35 26 14 8 5 9 3 70 14 77
2019 SG-04 28 29 17 7 4 15 1 68 13 470
2019 SG-05 29 30 20 5 5 10 1 66 12 295
2019 SG-06 20 39 15 12 6 7 2 65 19 106
2019 SG-07 31 31 22 9 5 2 0 63 14 57
2019 SG-08 57 31 6 6 0 0 0 88 6 16
2018 SG 26 33 17 6 5 12 0 68 13 901
2018 SG-02 31 42 12 4 0 8 4 83 4 26
2018 SG-03 29 23 17 4 10 17 0 63 17 52
2018 SG-04 26 31 18 5 5 15 0 68 11 444
2018 SG-05 21 38 16 7 5 12 0 68 14 233
2018 SG-06 24 38 16 10 9 3 0 64 20 77
2018 SG-07 40 22 19 11 5 3 0 63 17 37
2018 SG-08 41 47 12 0 0 0 0 88 0 17
2017 SG 26 33 17 5 4 14 1 70 11 915
2017 SG-02 40 38 5 0 11 5 0 83 12 18
2017 SG-03 39 16 16 4 0 24 0 73 6 25
2017 SG-04 26 30 18 5 3 17 1 68 10 490
2017 SG-05 24 33 17 5 5 13 2 68 12 238
2017 SG-06 21 49 13 8 3 6 0 74 12 90
2017 SG-07 33 37 17 3 3 7 0 75 7 30
2017 SG-08 60 26 7 7 0 0 0 86 7 15
2014 SG 23 31 19 6 3 17 1 66 11 893
2014 SG-02 16 36 21 0 0 26 0 71 0 19
2014 SG-03 25 25 5 5 5 35 0 77 15 20
2014 SG-04 23 31 18 5 3 17 1 67 11 478
2014 SG-05 22 28 21 5 4 18 2 62 12 225
2014 SG-06 28 36 19 5 3 8 1 70 9 87
2014 SG-07 32 29 16 16 3 6 0 64 19 38
2014 SG-08 48 23 23 0 0 6 0 76 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 6 94 1206
2020 SG-04 5 95 559
2020 SG-05 8 92 331
2020 SG-06 7 93 121
2020 SG-07 0 100 51
2019 SG 7 93 1077
2019 SG-02 0 100 28
2019 SG-03 9 91 77
2019 SG-04 7 93 470
2019 SG-05 6 94 295
2019 SG-06 10 90 105
2019 SG-07 0 100 57
2019 SG-08 0 100 16
2018 SG 6 94 902
2018 SG-04 6 94 448
2018 SG-05 7 93 230
2018 SG-07 0 100 36

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 27 73 74
2020 SG-04 26 74 27
2020 SG-05 21 79 28
2019 SG 38 62 72
2019 SG-04 47 53 34
2019 SG-05 26 74 19
2018 SG 27 73 52
2018 SG-04 19 81 27

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 88 12 74
2019 SG 78 22 72
2019 SG-04 73 27 34
2018 SG 73 27 52
2018 SG-04 71 29 27

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 72
2019 SG-04 0 100 34
2019 SG-05 0 100 19

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 74
2020 SG-04 0 100 27
2020 SG-05 0 100 28
2019 SG 0 100 72
2019 SG-04 0 100 34
2019 SG-05 0 100 19
2018 SG 0 100 52
2018 SG-04 0 100 27
2018 SG-05 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 74

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 8 92 74
2018 SG 12 88 52
2018 SG-04 19 81 27

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 74
2020 SG-04 0 100 27
2018 SG 12 88 52

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 34 66 74
2020 SG-04 37 63 27
2020 SG-05 25 75 28
2019 SG 32 68 72
2019 SG-04 32 68 34
2019 SG-05 26 74 19
2018 SG 31 69 51
2018 SG-04 42 58 26

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 32 68 74
2020 SG-04 29 71 27
2020 SG-05 32 68 28
2019 SG 22 78 72
2019 SG-04 24 76 34
2019 SG-05 26 74 19
2018 SG 18 82 51
2018 SG-04 23 77 26

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 22 78 74
2020 SG-04 22 78 27
2019 SG 19 81 72
2019 SG-04 21 79 34
2018 SG 21 79 51
2018 SG-04 30 70 26

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 11 89 74

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 25 75 74
2020 SG-04 29 71 27
2020 SG-05 28 72 28
2019 SG 28 72 72
2019 SG-04 32 68 34
2019 SG-05 26 74 19
2018 SG 28 72 51
2018 SG-04 35 65 26

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 22 78 74
2020 SG-04 18 82 27
2020 SG-05 21 79 28
2019 SG 19 81 72
2019 SG-06 53 47 10
2018 SG 21 79 51
2018 SG-04 31 69 26

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 7 93 72

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 22 78 51

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 20 80 74
2020 SG-04 26 74 27
2020 SG-05 18 82 28
2019 SG 13 87 72
2019 SG-04 14 86 34
2018 SG 31 69 51
2018 SG-04 27 73 26

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 74
2020 SG-04 0 100 27
2020 SG-05 0 100 28
2019 SG 0 100 72
2019 SG-04 0 100 34
2019 SG-05 0 100 19
2018 SG 0 100 51
2018 SG-04 0 100 26
2018 SG-05 0 100 15

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 12 88 74
2020 SG-04 18 82 27
2019 SG 10 90 72
2019 SG-05 26 74 19
2019 SG-06 0 100 10
2018 SG 20 80 51
2018 SG-05 40 60 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 74
2020 SG-04 0 100 27
2020 SG-05 0 100 28
2019 SG 0 100 72
2019 SG-04 0 100 34
2019 SG-05 0 100 19
2018 SG 0 100 51
2018 SG-04 0 100 26
2018 SG-05 0 100 15

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 15 85 74
2019 SG 11 89 72
2018 SG 10 90 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 27 73 74
2020 SG-04 33 67 27
2019 SG 24 76 72
2019 SG-04 21 79 34
2019 SG-05 47 53 19
2018 SG 31 69 52
2018 SG-04 34 66 27
2018 SG-05 40 60 15

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 8 92 74
2019 SG 8 92 72
2018 SG 17 83 52

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 72
2019 SG-04 0 100 34
2019 SG-05 0 100 19

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 16 84 74
2020 SG-04 18 82 27
2020 SG-05 18 82 28
2019 SG 13 87 72
2019 SG-05 31 69 19
2018 SG 14 86 52

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 8 92 74
2019 SG 0 100 72
2019 SG-04 0 100 34
2019 SG-05 0 100 19

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 8 92 72

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 8 92 74
2020 SG-04 0 100 27
2019 SG 12 88 72

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 57 43 74
2020 SG-04 56 44 27
2020 SG-05 68 32 28
2019 SG 55 45 72
2019 SG-04 67 33 34
2019 SG-05 26 74 19
2018 SG 57 43 52
2018 SG-04 59 41 27
2018 SG-05 60 40 15

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 15 85 68
2019 SG 19 81 66
2019 SG-04 21 79 33
2018 SG 14 86 50
2018 SG-04 19 81 26

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 9 91 66
2018 SG 10 90 50

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 10 90 68
2019 SG 12 88 66
2018 SG 20 80 50
2018 SG-04 19 81 26

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 10 90 68
2019 SG 11 89 66
2018 SG 18 82 50
2018 SG-04 19 81 26

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 32 68 68
2019 SG 27 73 66
2019 SG-04 24 76 33
2019 SG-05 47 53 15
2018 SG 28 72 50
2018 SG-04 19 81 26
2018 SG-05 36 64 14

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 10 90 68

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 50 50 68
2019 SG 40 60 66
2019 SG-04 36 64 33
2019 SG-05 47 53 15
2018 SG 40 60 50
2018 SG-04 42 58 26
2018 SG-05 50 50 14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 68
2019 SG 0 100 66
2019 SG-04 0 100 33
2019 SG-05 0 100 15

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 63 37 68
2019 SG 57 43 66
2019 SG-04 57 43 33
2019 SG-05 61 39 15
2018 SG 66 34 50
2018 SG-04 65 35 26

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 68
2019 SG 7 93 66

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 19 81 68
2019 SG 9 91 66
2019 SG-05 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 14 13 16 3 3 43 8 56 12 1201
2020 SG-02 39 10 18 0 0 34 0 73 0 20
2020 SG-03 26 15 6 0 0 44 9 86 0 88
2020 SG-04 14 13 16 2 2 44 8 58 8 558
2020 SG-05 10 12 17 4 5 43 10 45 20 328
2020 SG-06 14 12 17 6 3 42 6 50 17 121
2020 SG-07 16 26 16 2 0 39 2 70 3 50
2019 SG 15 11 20 3 3 38 9 50 12 1076
2019 SG-02 36 4 21 0 0 29 11 65 0 28
2019 SG-03 20 13 22 5 0 34 6 55 8 77
2019 SG-04 15 9 19 4 3 40 11 48 13 470
2019 SG-05 14 11 19 4 4 38 9 48 15 294
2019 SG-06 12 9 20 2 4 43 9 45 13 106
2019 SG-07 14 21 29 2 3 26 5 51 7 57
2019 SG-08 32 31 12 0 0 25 0 84 0 16
2018 SG 14 13 19 2 3 42 7 53 10 901
2018 SG-02 23 19 15 0 0 23 19 73 0 26
2018 SG-03 15 8 13 0 6 51 8 54 14 53
2018 SG-04 13 10 17 2 4 46 8 51 11 445
2018 SG-05 12 13 21 3 3 40 8 48 12 232
2018 SG-06 12 19 24 4 0 38 3 52 6 76
2018 SG-07 16 27 16 0 3 38 0 70 4 37
2018 SG-08 29 35 18 0 0 18 0 78 0 17
2017 SG 12 14 15 2 3 44 8 57 11 917
2017 SG-02 13 32 11 6 5 27 5 67 17 18
2017 SG-03 26 4 15 0 4 39 12 61 9 26
2017 SG-04 11 13 15 2 3 48 9 55 10 489
2017 SG-05 11 13 14 3 4 46 9 53 16 238
2017 SG-06 13 23 23 1 0 36 3 60 2 91
2017 SG-07 16 19 16 7 0 36 7 61 11 31
2017 SG-08 40 19 14 7 0 20 0 74 9 15
2014 SG 12 13 15 3 2 45 11 55 10 893
2014 SG-02 16 11 11 0 0 58 5 71 0 19
2014 SG-03 0 15 10 5 0 55 15 49 16 20
2014 SG-04 12 13 14 3 1 46 12 57 10 478
2014 SG-05 10 11 20 2 3 44 11 46 11 225
2014 SG-06 14 17 16 1 1 44 7 63 5 87
2014 SG-07 21 16 16 3 5 35 5 61 13 38
2014 SG-08 32 16 0 0 0 45 8 100 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 32 17 3 3 13 2 74 7 1206
2020 SG-02 53 27 5 0 0 10 5 94 0 20
2020 SG-03 52 25 5 0 0 18 0 94 0 88
2020 SG-04 30 33 17 2 2 15 1 75 5 559
2020 SG-05 23 34 17 4 5 13 4 68 12 331
2020 SG-06 29 30 24 3 2 10 2 67 6 121
2020 SG-07 42 39 12 2 2 4 0 84 4 51
2019 SG 32 29 17 5 3 14 1 71 9 1076
2019 SG-02 43 18 11 4 0 25 0 81 5 28
2019 SG-03 36 27 19 5 0 9 3 72 6 77
2019 SG-04 32 27 17 5 2 16 1 71 9 470
2019 SG-05 31 28 17 5 4 14 1 70 10 294
2019 SG-06 25 36 19 4 5 10 1 69 10 105
2019 SG-07 30 43 19 3 2 4 0 75 5 57
2019 SG-08 57 31 12 0 0 0 0 88 0 16
2018 SG 28 33 17 4 3 14 1 72 8 899
2018 SG-02 35 46 12 0 0 4 4 88 0 26
2018 SG-03 35 21 8 4 6 23 4 77 13 53
2018 SG-04 27 32 18 4 3 16 0 70 8 444
2018 SG-05 25 35 19 4 3 13 1 70 9 232
2018 SG-06 28 37 19 6 1 9 0 71 8 77
2018 SG-07 38 36 14 0 3 8 0 82 3 36
2018 SG-08 35 47 12 0 0 6 0 87 0 17
2017 SG 28 31 16 3 3 17 2 73 6 915
2017 SG-02 29 43 11 0 5 11 0 82 6 18
2017 SG-03 45 12 16 0 4 19 4 75 5 26
2017 SG-04 27 30 16 3 2 20 2 73 6 489
2017 SG-05 27 31 16 2 5 16 2 72 8 237
2017 SG-06 25 43 18 2 0 12 0 78 2 91
2017 SG-07 40 31 19 7 0 3 0 73 7 30
2017 SG-08 60 19 14 0 7 0 0 79 7 15
2014 SG 26 31 15 4 1 21 2 74 7 892
2014 SG-02 27 27 5 0 0 41 0 91 0 19
2014 SG-03 15 35 5 5 0 35 5 83 8 20
2014 SG-04 26 31 15 3 2 22 2 74 6 477
2014 SG-05 24 32 18 4 1 19 2 71 7 225
2014 SG-06 32 33 16 2 0 15 2 78 3 87
2014 SG-07 37 24 13 8 3 16 0 72 13 38
2014 SG-08 47 16 8 8 0 21 0 81 10 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 7 93 1204
2020 SG-02 8 92 20
2020 SG-03 3 97 88
2020 SG-04 7 93 560
2020 SG-05 7 93 329
2020 SG-06 7 93 120
2020 SG-07 6 94 51

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 10 90 1207
2020 SG-02 18 82 20
2020 SG-03 6 94 88
2020 SG-04 9 91 561
2020 SG-05 11 89 330
2020 SG-06 11 89 121
2020 SG-07 4 96 51
2019 SG 16 84 1077
2019 SG-02 11 89 28
2019 SG-03 13 87 77
2019 SG-04 16 84 469
2019 SG-05 18 82 295
2019 SG-06 9 91 106
2019 SG-07 17 83 57
2019 SG-08 6 94 16
2017 SG 18 82 917
2017 SG-02 28 72 18
2017 SG-03 28 72 25
2017 SG-04 18 82 490
2017 SG-05 15 85 238
2017 SG-06 21 79 91
2017 SG-07 16 84 31
2014 SG 14 86 888
2014 SG-04 15 85 477
2014 SG-05 15 85 222
2014 SG-06 16 84 87

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 45 55 118
2020 SG-04 45 55 51
2020 SG-05 57 43 35
2020 SG-06 22 78 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 83 17 118
2020 SG-04 78 22 51
2020 SG-05 83 17 35
2020 SG-06 86 14 14
2019 SG 74 26 170
2019 SG-03 60 40 10
2019 SG-04 66 34 76
2019 SG-05 83 17 54
2019 SG-06 80 20 10
2019 SG-07 90 10 10
2017 SG 83 17 163
2017 SG-04 79 21 86
2017 SG-05 95 5 36
2017 SG-06 85 15 19
2014 SG 82 18 127
2014 SG-04 86 14 71
2014 SG-05 79 21 33
2014 SG-06 71 29 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 44 33 9 8 4 0 2 78 12 98
2020 SG-04 55 25 10 7 2 0 0 80 10 40
2020 SG-05 24 45 10 14 7 0 0 69 21 29
2020 SG-06 50 33 8 8 0 0 0 83 8 12
2019 SG 51 36 6 5 2 1 0 88 6 126
2019 SG-04 48 38 8 2 4 0 0 86 6 50
2019 SG-05 49 35 7 9 0 0 0 84 9 45
2017 SG 42 35 9 10 3 1 1 78 13 135
2017 SG-04 43 34 5 15 1 2 2 79 16 68
2017 SG-05 42 41 8 3 6 0 0 83 9 34
2017 SG-06 50 32 18 0 0 0 0 82 0 16
2014 SG 54 31 8 5 1 0 2 86 6 104
2014 SG-04 49 36 10 5 0 0 0 85 5 61
2014 SG-05 61 23 4 8 0 0 4 88 8 26
2014 SG-06 70 30 0 0 0 0 0 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 42 35 8 7 2 3 3 82 10 1206
2020 SG-02 37 53 5 0 0 0 5 95 0 20
2020 SG-03 47 37 5 5 0 2 3 90 6 88
2020 SG-04 40 32 8 8 3 5 4 80 12 560
2020 SG-05 40 36 11 6 2 2 3 80 9 330
2020 SG-06 48 37 5 6 0 0 4 89 6 121
2020 SG-07 52 35 2 12 0 0 0 87 12 51
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 30 36 16 11 4 3 0 68 15 1201
2020 SG-02 47 34 15 0 0 5 0 85 0 20
2020 SG-03 52 29 7 4 1 7 0 87 6 86
2020 SG-04 30 37 16 11 4 2 0 68 15 560
2020 SG-05 27 36 17 11 6 4 0 65 17 329
2020 SG-06 21 40 17 18 3 2 0 61 21 120
2020 SG-07 32 35 19 6 8 0 0 67 14 51

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 34 44 12 8 1 1 0 79 9 1207
2020 SG-02 42 44 15 0 0 0 0 85 0 20
2020 SG-03 46 37 12 4 0 0 0 83 4 88
2020 SG-04 36 43 11 7 1 1 0 80 9 561
2020 SG-05 29 47 11 10 2 0 0 77 12 330
2020 SG-06 27 45 16 11 1 0 0 72 12 121
2020 SG-07 28 52 12 2 6 0 0 81 8 51

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 33 43 13 7 2 1 0 77 9 1200
2020 SG-02 42 44 10 5 0 0 0 85 5 20
2020 SG-03 39 43 11 6 1 0 0 82 7 88
2020 SG-04 35 41 13 8 1 2 0 78 9 558
2020 SG-05 30 44 15 7 3 1 0 75 10 327
2020 SG-06 26 46 12 13 2 1 0 73 16 121
2020 SG-07 36 48 10 0 6 0 0 84 6 51

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 28 41 20 7 2 0 1 71 9 1198
2020 SG-02 27 58 10 0 5 0 0 85 5 20
2020 SG-03 34 33 23 8 0 0 2 68 8 88
2020 SG-04 31 39 19 7 2 1 1 71 9 557
2020 SG-05 24 43 21 7 3 1 2 68 10 328
2020 SG-06 25 43 23 5 2 0 2 69 7 119
2020 SG-07 30 52 10 4 4 0 0 83 8 51

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 37 14 3 1 2 1 81 4 1202
2020 SG-02 58 32 5 0 0 5 0 95 0 20
2020 SG-03 55 27 17 0 0 1 0 83 0 88
2020 SG-04 41 36 15 4 1 2 1 80 4 557
2020 SG-05 36 40 16 3 2 2 2 79 5 329
2020 SG-06 44 36 13 3 0 1 2 83 3 121
2020 SG-07 44 47 2 4 4 0 0 90 8 51

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 67 21 5 0 0 5 1 94 1 1205
2020 SG-02 76 24 0 0 0 0 0 100 0 20
2020 SG-03 78 17 2 0 0 3 0 98 0 88
2020 SG-04 66 20 4 0 0 7 1 95 0 560
2020 SG-05 65 23 5 1 0 4 1 93 2 329
2020 SG-06 64 21 7 1 0 5 3 92 1 121
2020 SG-07 73 19 4 0 0 2 2 96 0 51

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 50 37 8 2 1 1 0 88 3 1203
2020 SG-02 53 27 5 10 0 5 0 85 10 20
2020 SG-03 66 24 6 3 0 1 0 91 3 87
2020 SG-04 48 38 9 3 1 1 0 87 4 559
2020 SG-05 47 42 7 1 1 2 0 91 2 329
2020 SG-06 58 29 9 2 1 1 0 88 3 121
2020 SG-07 61 31 6 2 0 0 0 92 2 51

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 46 32 9 8 4 1 0 78 12 1204
2020 SG-02 56 29 10 0 0 5 0 90 0 20
2020 SG-03 49 30 14 5 0 1 1 81 5 87
2020 SG-04 44 33 8 8 5 1 0 78 13 559
2020 SG-05 44 33 11 8 4 1 0 77 12 330
2020 SG-06 53 26 6 11 4 0 0 79 15 121
2020 SG-07 52 29 6 10 4 0 0 81 13 51

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 52 31 9 4 2 2 1 85 5 1201
2020 SG-02 81 15 0 0 0 5 0 100 0 20
2020 SG-03 59 26 6 3 0 3 2 91 3 87
2020 SG-04 50 32 10 4 1 2 0 84 5 557
2020 SG-05 49 32 10 4 2 2 1 83 6 329
2020 SG-06 57 30 6 2 2 0 2 90 4 121
2020 SG-07 57 31 8 2 2 0 0 88 4 51

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 99 1 207
2020 SG-05 98 2 43
2020 SG-06 99 1 102
2020 SG-07 100 0 40

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 18 32 23 16 11 0 1 50 27 205
2020 SG-05 9 30 26 27 7 0 0 40 34 42
2020 SG-06 18 29 25 16 12 0 1 47 28 101
2020 SG-07 24 32 20 12 12 0 0 56 24 40

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 43 11 5 2 1 0 82 7 1203
2020 SG-02 64 25 5 0 0 5 0 95 0 19
2020 SG-03 54 36 8 1 1 0 0 90 2 88
2020 SG-04 39 42 11 6 2 1 0 82 8 559
2020 SG-05 34 43 13 5 3 1 0 79 8 331
2020 SG-06 33 50 12 3 2 0 0 83 5 120
2020 SG-07 51 43 6 0 0 0 0 94 0 50
2019 SG 30 43 14 7 3 2 0 75 11 1077
2019 SG-02 29 46 7 14 0 4 0 78 15 28
2019 SG-03 34 34 17 8 5 3 0 69 13 77
2019 SG-04 29 43 16 9 2 1 0 73 11 470
2019 SG-05 33 45 11 5 3 2 0 79 9 294
2019 SG-06 25 47 14 8 5 1 0 73 13 106
2019 SG-07 33 39 20 5 2 0 0 73 7 57
2019 SG-08 38 50 6 6 0 0 0 88 6 16
2018 SG 30 43 14 7 5 2 0 74 11 896
2018 SG-02 31 42 23 4 0 0 0 73 4 26
2018 SG-03 40 27 13 2 10 8 0 73 13 52
2018 SG-04 26 42 15 9 6 2 0 70 15 442
2018 SG-05 30 46 15 5 3 0 0 76 8 233
2018 SG-06 38 39 13 6 2 1 0 78 9 75
2018 SG-07 30 53 8 3 6 0 0 83 8 36
2018 SG-08 47 53 0 0 0 0 0 100 0 17
2017 SG 25 45 15 7 6 2 0 72 13 918
2017 SG-02 27 56 5 5 5 0 0 84 11 18
2017 SG-03 20 31 23 12 0 15 0 59 14 26
2017 SG-04 24 43 15 8 7 2 0 69 15 490
2017 SG-05 26 44 19 4 6 1 0 71 10 238
2017 SG-06 26 53 11 9 2 0 0 78 11 91
2017 SG-07 39 52 0 7 3 0 0 90 10 31
2017 SG-08 33 60 7 0 0 0 0 93 0 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 35 30 14 11 8 1 0 66 20 1200
2020 SG-02 42 39 10 0 0 10 0 89 0 20
2020 SG-03 45 23 11 17 3 1 0 69 20 88
2020 SG-04 33 29 15 11 10 2 0 64 21 556
2020 SG-05 33 31 16 11 8 1 0 65 19 328
2020 SG-06 39 36 8 10 7 0 0 74 17 121
2020 SG-07 44 33 6 8 10 0 0 77 17 51

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 46 31 12 3 4 3 1 80 7 1198
2020 SG-02 48 24 10 5 0 5 8 83 6 20
2020 SG-03 60 27 7 0 2 3 0 91 2 87
2020 SG-04 44 33 13 3 4 4 1 80 7 556
2020 SG-05 44 33 13 3 4 2 1 79 7 328
2020 SG-06 54 28 9 3 6 1 0 82 8 120
2020 SG-07 53 25 12 4 4 2 0 80 8 51

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 35 17 11 5 2 0 67 16 1204
2020 SG-02 48 27 19 5 0 0 0 76 5 20
2020 SG-03 52 28 12 4 2 1 0 81 6 88
2020 SG-04 31 35 18 11 4 2 0 67 15 559
2020 SG-05 27 37 18 10 7 1 0 64 18 329
2020 SG-06 22 43 16 13 5 0 0 66 18 121
2020 SG-07 34 35 10 10 12 0 0 69 21 51
2019 SG 24 35 18 13 8 1 0 60 22 1077
2019 SG-02 32 43 18 0 7 0 0 75 7 28
2019 SG-03 35 26 21 9 8 1 0 62 17 77
2019 SG-04 27 36 15 14 7 1 0 63 22 471
2019 SG-05 23 35 19 13 9 1 0 59 22 294
2019 SG-06 14 32 23 17 13 1 0 47 30 105
2019 SG-07 18 50 12 14 7 0 0 68 21 57
2019 SG-08 25 38 19 18 0 0 0 63 18 16
2018 SG 24 37 17 12 8 2 0 62 21 899
2018 SG-02 38 27 4 15 8 8 0 71 25 26
2018 SG-03 38 29 10 8 10 6 0 71 19 52
2018 SG-04 25 33 20 12 8 2 0 59 20 445
2018 SG-05 22 41 17 10 10 0 0 63 20 231
2018 SG-06 14 46 14 18 8 1 0 60 26 77
2018 SG-07 14 44 14 17 8 3 0 60 26 36
2018 SG-08 30 59 0 12 0 0 0 88 12 17
2017 SG 17 43 16 13 8 2 0 61 22 916
2017 SG-02 16 51 11 5 16 0 0 67 22 18
2017 SG-03 19 42 31 4 4 0 0 61 8 26
2017 SG-04 20 39 17 13 8 2 0 61 22 489
2017 SG-05 11 48 16 13 8 3 0 62 22 238
2017 SG-06 11 47 14 22 7 0 0 58 28 90
2017 SG-07 9 45 7 23 13 0 3 56 37 31
2017 SG-08 34 25 27 0 7 0 6 64 7 15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 15 46 17 18 4 0 1 61 22 208
2020 SG-05 7 56 21 14 2 0 0 63 16 43
2020 SG-06 16 39 20 20 5 0 1 56 25 102
2020 SG-07 18 50 10 19 2 0 0 69 22 41
2019 SG 15 41 21 15 7 1 0 57 22 194
2019 SG-05 21 44 18 15 3 0 0 64 18 39
2019 SG-06 14 46 16 19 4 1 0 60 23 90
2019 SG-07 13 34 33 11 9 0 0 47 20 44

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 24 16 7 8 0 2 69 15 1207
2020 SG-02 42 24 19 5 10 0 0 66 15 20
2020 SG-03 52 20 15 5 3 0 6 76 8 88
2020 SG-04 40 22 17 9 9 1 2 64 19 561
2020 SG-05 44 26 14 7 7 0 1 71 14 330
2020 SG-06 51 28 15 2 3 0 2 80 5 121
2020 SG-07 38 41 15 4 2 0 0 79 6 51

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 32 19 10 7 0 1 64 17 1203
2020 SG-02 24 39 10 23 5 0 0 63 27 20
2020 SG-03 46 31 12 6 3 0 1 78 9 88
2020 SG-04 31 33 20 8 7 1 1 65 15 559
2020 SG-05 28 33 19 13 8 0 1 61 20 329
2020 SG-06 32 30 21 15 2 0 0 62 18 120
2020 SG-07 28 37 25 6 4 0 0 65 10 51
2019 SG 18 27 24 14 16 0 1 46 30 1079
2019 SG-02 14 29 21 25 11 0 0 43 36 28
2019 SG-03 30 26 25 5 14 0 0 56 20 77
2019 SG-04 22 23 22 14 17 1 1 46 31 471
2019 SG-05 15 28 29 15 13 0 1 43 28 295
2019 SG-06 14 34 21 14 17 0 0 48 31 106
2019 SG-07 5 35 21 16 24 0 0 40 39 57
2019 SG-08 7 37 25 13 18 0 0 44 31 16
2018 SG 15 25 25 16 19 0 1 40 35 902
2018 SG-02 8 38 19 8 27 0 0 46 35 26
2018 SG-03 19 32 15 15 17 0 2 52 33 53
2018 SG-04 17 25 23 15 20 0 1 42 35 447
2018 SG-05 13 24 29 16 17 0 0 37 34 231
2018 SG-06 13 25 32 14 15 0 0 38 30 76
2018 SG-07 8 21 30 30 11 0 0 29 41 37
2018 SG-08 12 29 12 18 29 0 0 41 47 17
2017 SG 15 24 22 14 23 0 2 39 38 917
2017 SG-02 6 18 22 16 38 0 0 24 55 18
2017 SG-03 12 26 28 8 19 4 4 41 29 26
2017 SG-04 16 24 22 14 22 0 1 41 36 489
2017 SG-05 15 24 24 16 20 0 1 39 36 238
2017 SG-06 13 25 22 17 23 0 0 38 40 91
2017 SG-07 3 26 16 19 36 0 0 29 55 31
2017 SG-08 34 7 13 6 25 0 14 48 37 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 12 22 28 21 16 0 0 34 37 1203
2020 SG-02 24 41 25 10 0 0 0 64 10 19
2020 SG-03 29 29 24 10 7 0 1 59 17 88
2020 SG-04 13 25 29 19 14 1 0 38 33 559
2020 SG-05 9 21 29 25 16 0 0 30 41 330
2020 SG-06 7 9 33 26 26 0 0 16 51 121
2020 SG-07 10 17 19 27 27 0 0 26 54 51
2019 SG 10 24 29 21 15 0 0 34 37 1078
2019 SG-02 32 43 11 14 0 0 0 75 14 28
2019 SG-03 19 35 27 10 9 0 0 54 19 77
2019 SG-04 11 23 30 21 14 0 1 34 35 471
2019 SG-05 7 27 32 19 14 0 0 34 33 295
2019 SG-06 5 13 25 25 32 0 0 18 57 105
2019 SG-07 5 11 27 33 24 0 0 16 57 57
2019 SG-08 0 37 32 13 18 0 0 37 31 16
2018 SG 9 24 31 21 15 0 0 33 36 901
2018 SG-02 23 35 27 4 12 0 0 58 15 26
2018 SG-03 19 34 23 15 10 0 0 53 25 53
2018 SG-04 9 25 31 21 14 0 0 34 35 447
2018 SG-05 7 23 33 21 17 0 0 30 38 230
2018 SG-06 5 18 29 27 21 0 0 23 48 76
2018 SG-07 5 10 30 27 27 0 0 16 54 37
2018 SG-08 6 12 47 23 12 0 0 18 35 17
2017 SG 11 24 30 21 13 0 1 36 34 916
2017 SG-02 16 23 38 5 17 0 0 40 22 18
2017 SG-03 19 30 28 8 8 4 4 53 17 26
2017 SG-04 13 26 30 18 13 0 1 39 30 489
2017 SG-05 8 23 31 24 13 0 1 32 37 237
2017 SG-06 10 18 30 28 15 0 0 28 42 91
2017 SG-07 6 16 10 39 30 0 0 22 68 31
2017 SG-08 13 13 41 26 6 0 0 26 32 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 22 28 24 16 9 0 0 51 25 1200
2020 SG-02 52 39 5 5 0 0 0 90 5 20
2020 SG-03 47 28 9 11 2 1 1 77 14 88
2020 SG-04 25 28 24 16 6 1 0 53 23 556
2020 SG-05 16 30 28 16 9 0 0 46 25 329
2020 SG-06 10 27 26 15 22 0 1 37 37 120
2020 SG-07 15 17 35 13 19 0 0 32 33 51
2019 SG 18 31 23 15 11 0 1 50 26 1074
2019 SG-02 50 32 11 4 0 0 4 85 4 28
2019 SG-03 32 29 15 17 6 1 0 61 23 77
2019 SG-04 19 34 23 12 9 0 1 54 22 468
2019 SG-05 16 29 27 16 10 0 1 47 26 293
2019 SG-06 8 27 22 20 24 0 0 34 43 106
2019 SG-07 7 25 32 22 14 0 0 32 36 57
2019 SG-08 7 37 31 13 12 0 0 44 25 16
2018 SG 15 30 26 17 11 0 1 45 29 901
2018 SG-02 42 35 12 12 0 0 0 77 12 26
2018 SG-03 23 44 13 6 12 0 2 68 18 52
2018 SG-04 17 30 27 15 11 0 1 47 26 447
2018 SG-05 11 28 27 20 13 0 0 39 34 231
2018 SG-06 10 24 32 23 10 0 0 34 34 76
2018 SG-07 8 19 22 35 16 0 0 26 52 37
2018 SG-08 0 30 36 17 18 0 0 30 35 17
2017 SG 18 30 25 15 11 1 2 48 26 916
2017 SG-02 22 34 16 6 16 0 5 59 23 18
2017 SG-03 26 34 20 0 12 4 4 66 12 26
2017 SG-04 20 30 24 14 9 0 2 51 24 488
2017 SG-05 16 29 24 18 11 1 1 45 30 238
2017 SG-06 15 32 30 13 10 0 0 47 24 91
2017 SG-07 6 16 36 19 23 0 0 22 42 31
2017 SG-08 20 13 33 27 0 6 0 36 29 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 25 23 20 16 13 2 2 49 30 1199
2020 SG-02 47 19 19 15 0 0 0 66 15 20
2020 SG-03 51 15 12 7 7 3 5 72 15 86
2020 SG-04 29 25 15 15 12 2 2 56 28 558
2020 SG-05 17 22 28 18 13 1 1 40 32 329
2020 SG-06 12 20 27 19 19 2 1 33 39 119
2020 SG-07 17 25 19 8 31 0 0 42 39 51
2019 SG 21 20 25 17 14 1 2 42 32 1071
2019 SG-02 21 39 21 11 4 0 4 63 15 28
2019 SG-03 41 16 19 12 10 0 1 58 22 76
2019 SG-04 23 21 22 16 12 2 2 47 30 468
2019 SG-05 18 22 26 19 13 1 2 40 33 293
2019 SG-06 7 15 34 18 26 0 0 22 44 106
2019 SG-07 11 14 26 31 17 0 0 25 49 56
2019 SG-08 7 31 38 7 18 0 0 37 25 16
2018 SG 22 23 21 17 14 1 2 46 32 901
2018 SG-02 31 8 35 15 12 0 0 38 27 26
2018 SG-03 31 25 23 4 12 0 5 59 16 53
2018 SG-04 27 23 17 15 14 1 3 52 30 446
2018 SG-05 16 23 25 21 14 0 1 39 36 231
2018 SG-06 10 23 28 21 17 0 1 34 38 76
2018 SG-07 5 21 27 33 13 0 0 27 46 37
2018 SG-08 12 47 6 24 12 0 0 59 36 17
2017 SG 25 19 23 16 12 1 3 46 29 916
2017 SG-02 11 18 27 27 17 0 0 29 44 18
2017 SG-03 30 23 19 16 8 4 0 55 24 26
2017 SG-04 32 21 18 13 10 2 4 57 24 489
2017 SG-05 18 16 28 21 13 1 3 35 36 237
2017 SG-06 15 21 36 17 11 0 0 35 29 91
2017 SG-07 9 7 33 22 26 3 0 16 50 31
2017 SG-08 12 14 41 19 13 0 0 26 33 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 36 25 17 10 10 0 2 62 20 1200
2020 SG-02 48 37 5 5 5 0 0 85 10 20
2020 SG-03 56 20 8 5 7 0 4 80 12 88
2020 SG-04 40 24 16 7 8 1 3 67 16 558
2020 SG-05 33 25 20 11 9 0 2 59 21 326
2020 SG-06 17 30 22 13 17 0 1 47 31 121
2020 SG-07 23 25 12 23 17 0 0 48 41 51
2019 SG 43 25 13 8 6 1 4 72 15 1073
2019 SG-02 64 18 7 4 0 0 7 88 4 28
2019 SG-03 55 18 13 3 4 1 6 79 7 77
2019 SG-04 50 24 10 5 5 1 5 79 10 468
2019 SG-05 40 30 15 9 4 0 2 71 13 294
2019 SG-06 20 31 19 10 17 0 4 52 28 105
2019 SG-07 20 18 24 24 14 0 0 38 38 56
2019 SG-08 50 25 7 12 6 0 0 75 18 16
2018 SG 39 26 16 6 6 1 6 70 13 897
2018 SG-02 77 15 8 0 0 0 0 92 0 26
2018 SG-03 57 21 12 0 8 0 2 80 8 52
2018 SG-04 42 24 14 5 5 1 9 74 11 446
2018 SG-05 35 28 19 6 7 0 4 66 14 229
2018 SG-06 33 26 22 9 9 0 1 59 18 76
2018 SG-07 16 30 22 16 16 0 0 46 33 37
2018 SG-08 12 47 12 18 12 0 0 59 29 17
2017 SG 35 26 18 6 5 1 9 68 12 917
2017 SG-02 35 27 33 0 0 0 5 65 0 18
2017 SG-03 31 23 12 8 8 8 11 67 19 26
2017 SG-04 42 24 16 4 4 0 9 73 9 489
2017 SG-05 31 27 19 8 6 1 9 63 16 238
2017 SG-06 23 34 21 6 6 1 8 64 12 91
2017 SG-07 9 20 33 9 23 0 7 30 35 31
2017 SG-08 33 13 27 13 6 0 7 50 21 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 20 25 24 14 16 0 0 45 30 1203
2020 SG-02 27 29 29 10 0 0 5 59 10 20
2020 SG-03 28 33 19 9 9 0 1 62 18 88
2020 SG-04 21 27 24 13 16 1 0 48 28 558
2020 SG-05 19 23 26 14 17 0 0 43 31 330
2020 SG-06 15 21 28 17 20 0 0 35 37 120
2020 SG-07 17 19 21 23 19 0 0 36 43 51
2019 SG 28 28 22 12 10 0 0 56 22 1075
2019 SG-02 54 29 11 4 4 0 0 82 7 28
2019 SG-03 51 15 26 4 4 0 0 66 8 77
2019 SG-04 30 30 21 11 8 0 1 60 19 469
2019 SG-05 23 34 21 13 9 0 1 57 22 294
2019 SG-06 14 25 26 11 23 0 0 39 34 105
2019 SG-07 12 26 26 27 9 0 0 38 36 57
2019 SG-08 32 6 37 13 12 0 0 38 25 16
2018 SG 27 28 22 12 12 0 0 55 24 902
2018 SG-02 50 31 19 0 0 0 0 81 0 26
2018 SG-03 43 26 15 8 8 0 0 70 15 53
2018 SG-04 27 29 24 9 10 0 1 57 19 447
2018 SG-05 23 28 19 17 13 0 0 51 30 231
2018 SG-06 22 24 20 14 19 0 0 46 34 76
2018 SG-07 16 16 30 18 19 0 0 32 37 37
2018 SG-08 18 30 24 0 29 0 0 47 29 17
2017 SG 28 30 20 12 9 0 0 58 21 914
2017 SG-02 33 29 11 16 11 0 0 62 28 18
2017 SG-03 38 27 19 8 8 0 0 65 15 26
2017 SG-04 32 30 19 9 9 0 0 62 19 489
2017 SG-05 21 32 24 13 9 0 1 54 22 235
2017 SG-06 20 35 21 15 9 0 0 55 24 91
2017 SG-07 12 16 26 33 13 0 0 28 46 31
2017 SG-08 27 47 7 6 12 0 0 75 19 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 26 22 19 12 14 0 8 52 28 1200
2020 SG-02 42 19 15 0 10 0 15 72 11 20
2020 SG-03 40 27 11 6 6 0 10 75 13 88
2020 SG-04 25 21 20 12 13 0 9 50 28 557
2020 SG-05 26 21 20 11 15 0 6 51 28 329
2020 SG-06 21 24 18 12 16 0 8 50 30 119
2020 SG-07 19 23 23 19 16 0 0 42 35 51

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 28 34 22 10 5 1 1 63 15 1198
2020 SG-02 47 34 10 0 5 0 5 85 5 20
2020 SG-03 44 32 14 2 1 2 4 82 4 88
2020 SG-04 29 31 23 10 4 1 2 62 15 555
2020 SG-05 24 37 20 12 5 0 1 62 18 328
2020 SG-06 19 36 27 12 6 0 0 55 17 120
2020 SG-07 23 37 27 12 2 0 0 59 13 51
2019 SG 22 34 25 11 7 0 1 57 17 1077
2019 SG-02 46 36 14 0 0 0 4 85 0 28
2019 SG-03 36 31 22 4 6 0 0 68 10 76
2019 SG-04 23 33 26 10 7 1 2 57 17 471
2019 SG-05 20 37 23 12 6 0 1 58 19 294
2019 SG-06 13 33 33 11 10 0 0 46 21 106
2019 SG-07 12 38 24 21 5 0 0 51 26 57
2019 SG-08 26 49 13 12 0 0 0 75 12 16
2018 SG 19 34 27 12 7 1 1 53 19 896
2018 SG-02 35 35 23 8 0 0 0 69 8 26
2018 SG-03 26 46 8 8 4 2 6 78 13 50
2018 SG-04 19 31 28 13 7 1 1 51 20 443
2018 SG-05 16 35 29 11 8 1 0 52 19 232
2018 SG-06 12 39 31 17 3 0 0 50 19 76
2018 SG-07 11 35 22 21 11 0 0 46 32 37
2018 SG-08 23 47 18 6 6 0 0 70 12 17
2017 SG 22 33 24 12 8 1 1 56 20 913
2017 SG-02 22 45 11 17 5 0 0 67 22 18
2017 SG-03 38 31 8 8 8 8 0 75 17 26
2017 SG-04 23 31 25 12 6 0 2 55 19 488
2017 SG-05 22 35 21 12 9 0 0 57 21 235
2017 SG-06 15 34 31 12 8 0 0 49 20 91
2017 SG-07 3 45 32 7 13 0 0 48 20 31
2017 SG-08 54 20 6 20 0 0 0 74 20 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 24 30 26 13 6 0 1 55 19 1196
2020 SG-02 56 19 19 0 0 5 0 80 0 20
2020 SG-03 47 29 14 6 1 1 2 79 7 87
2020 SG-04 26 31 24 12 6 1 1 58 18 555
2020 SG-05 17 31 32 14 6 0 1 48 20 327
2020 SG-06 15 33 22 19 11 0 0 48 30 120
2020 SG-07 15 23 35 19 8 0 0 38 27 51
2019 SG 20 31 25 14 9 0 1 52 23 1074
2019 SG-02 46 36 14 0 0 4 0 85 0 28
2019 SG-03 35 34 13 12 6 0 0 69 18 76
2019 SG-04 23 32 24 12 8 0 1 55 20 469
2019 SG-05 16 31 28 14 8 0 2 49 23 293
2019 SG-06 7 30 26 18 18 0 0 37 37 106
2019 SG-07 9 21 36 21 14 0 0 30 34 57
2019 SG-08 13 43 13 25 6 0 0 57 31 16
2018 SG 17 32 27 14 8 0 1 50 23 891
2018 SG-02 42 19 31 4 4 0 0 62 8 26
2018 SG-03 39 21 19 6 4 0 10 67 12 48
2018 SG-04 18 33 25 14 8 0 1 52 22 442
2018 SG-05 12 34 29 15 10 0 0 46 25 231
2018 SG-06 9 35 35 13 8 0 0 44 21 76
2018 SG-07 5 24 38 22 11 0 0 30 32 37
2018 SG-08 12 25 19 25 19 0 0 37 44 16
2017 SG 19 31 24 14 9 0 2 52 24 914
2017 SG-02 22 34 22 11 11 0 0 56 22 18
2017 SG-03 38 34 16 8 4 0 0 72 12 26
2017 SG-04 24 28 23 14 8 0 3 54 23 489
2017 SG-05 12 36 23 18 10 1 0 48 29 235
2017 SG-06 10 39 28 11 11 0 0 49 22 91
2017 SG-07 3 29 46 10 13 0 0 32 23 31
2017 SG-08 34 19 26 20 0 0 0 54 20 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 34 29 19 11 5 0 1 64 17 1200
2020 SG-02 53 37 5 5 0 0 0 90 5 20
2020 SG-03 51 28 11 6 2 0 2 80 8 88
2020 SG-04 37 28 18 11 5 1 1 66 16 558
2020 SG-05 28 31 21 14 5 0 0 60 19 327
2020 SG-06 25 31 25 14 5 0 0 56 19 120
2020 SG-07 32 27 23 10 8 0 0 59 17 51
2019 SG 31 32 20 9 7 0 1 63 17 1072
2019 SG-02 43 36 18 4 0 0 0 79 4 28
2019 SG-03 45 26 16 5 5 1 1 73 11 76
2019 SG-04 34 30 19 8 8 0 1 65 15 467
2019 SG-05 26 33 21 11 7 0 1 60 18 293
2019 SG-06 17 35 23 13 11 0 1 53 24 106
2019 SG-07 18 33 29 14 7 0 0 51 21 57
2019 SG-08 32 31 31 0 6 0 0 63 6 16
2018 SG 29 32 20 12 6 0 1 61 19 892
2018 SG-02 31 46 19 0 4 0 0 77 4 26
2018 SG-03 48 10 21 6 8 0 6 63 15 49
2018 SG-04 32 30 21 11 5 0 2 63 16 440
2018 SG-05 24 34 20 12 8 0 0 59 21 232
2018 SG-06 18 38 21 14 9 0 0 56 23 76
2018 SG-07 22 35 11 30 3 0 0 57 32 37
2018 SG-08 17 36 18 18 12 0 0 53 29 17
2017 SG 30 33 17 9 8 0 2 65 17 912
2017 SG-02 27 45 11 5 11 0 0 72 16 18
2017 SG-03 43 28 13 8 8 0 0 71 16 25
2017 SG-04 34 32 16 8 6 0 3 69 15 488
2017 SG-05 24 31 21 12 10 1 1 56 22 235
2017 SG-06 21 40 17 10 12 0 0 60 22 91
2017 SG-07 22 42 20 13 3 0 0 64 16 31
2017 SG-08 32 41 6 20 0 0 0 74 20 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 28 15 7 6 1 1 72 13 1192
2020 SG-02 61 10 15 0 15 0 0 71 15 20
2020 SG-03 52 29 11 2 2 1 2 84 5 87
2020 SG-04 40 29 15 7 6 1 1 71 14 552
2020 SG-05 43 28 15 7 5 0 1 72 13 326
2020 SG-06 46 28 13 8 3 1 1 75 12 120
2020 SG-07 48 27 12 10 4 0 0 75 13 51
2019 SG 37 29 16 8 9 1 1 67 17 1073
2019 SG-02 52 41 7 0 0 0 0 93 0 27
2019 SG-03 50 24 8 8 8 1 1 76 16 76
2019 SG-04 35 27 18 9 10 1 1 63 19 469
2019 SG-05 39 27 17 7 9 0 1 66 17 294
2019 SG-06 28 38 13 6 11 1 3 68 18 105
2019 SG-07 40 33 13 12 2 0 0 73 14 57
2019 SG-08 57 31 7 0 6 0 0 87 6 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 33 26 15 7 0 0 52 22 1198
2020 SG-02 23 39 19 15 5 0 0 61 19 20
2020 SG-03 21 37 24 9 8 0 1 59 17 88
2020 SG-04 19 33 26 14 8 0 1 52 22 555
2020 SG-05 17 33 26 16 7 0 0 51 23 328
2020 SG-06 18 32 32 12 6 0 0 50 18 120
2020 SG-07 13 39 19 25 4 0 0 52 29 51

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 31 26 14 9 0 1 50 23 1197
2020 SG-02 20 29 46 0 5 0 0 49 5 19
2020 SG-03 33 43 11 5 4 0 3 79 9 88
2020 SG-04 20 28 27 15 10 0 1 48 25 557
2020 SG-05 18 34 29 12 7 0 0 52 19 326
2020 SG-06 11 31 26 22 8 0 1 42 31 120
2020 SG-07 26 10 29 23 12 0 0 36 35 51
2019 SG 28 29 24 9 8 0 1 59 17 1073
2019 SG-02 39 39 18 0 4 0 0 79 4 28
2019 SG-03 53 20 13 9 4 1 0 74 13 76
2019 SG-04 27 31 25 7 8 0 1 59 16 470
2019 SG-05 28 30 26 8 6 1 1 59 14 292
2019 SG-06 18 32 22 14 13 0 1 51 27 105
2019 SG-07 23 23 21 22 12 0 0 46 34 57
2019 SG-08 19 49 20 0 13 0 0 68 13 16
2018 SG 22 33 22 14 8 0 1 56 22 893
2018 SG-02 27 35 27 4 8 0 0 62 12 26
2018 SG-03 34 38 8 8 6 0 6 76 15 50
2018 SG-04 23 31 24 15 6 0 1 55 21 441
2018 SG-05 23 33 21 15 6 0 0 57 22 232
2018 SG-06 13 34 28 12 14 0 0 46 26 76
2018 SG-07 16 41 11 21 11 0 0 57 32 37
2018 SG-08 6 38 25 12 18 0 0 44 31 16
2017 SG 27 30 21 13 6 1 2 59 19 912
2017 SG-02 33 27 18 5 17 0 0 60 22 18
2017 SG-03 57 27 12 0 4 0 0 84 4 26
2017 SG-04 27 34 20 12 5 1 3 62 17 488
2017 SG-05 27 23 25 13 8 3 1 52 22 235
2017 SG-06 16 31 26 17 9 0 0 47 26 91
2017 SG-07 23 33 14 27 3 0 0 56 31 30
2017 SG-08 54 7 26 12 0 0 0 61 12 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 42 31 16 6 3 0 1 74 9 1196
2020 SG-02 48 19 23 0 5 0 5 71 5 20
2020 SG-03 47 23 17 3 6 0 3 72 10 86
2020 SG-04 42 31 16 6 3 1 1 74 9 556
2020 SG-05 40 36 16 5 3 0 1 76 8 329
2020 SG-06 40 28 18 11 3 0 1 68 14 119
2020 SG-07 50 29 12 10 0 0 0 79 10 51
2019 SG 49 27 13 4 5 0 2 77 9 1072
2019 SG-02 75 21 4 0 0 0 0 96 0 28
2019 SG-03 59 22 7 3 7 0 3 84 10 76
2019 SG-04 48 28 13 4 4 0 3 78 8 469
2019 SG-05 46 29 15 3 4 0 3 77 7 292
2019 SG-06 46 26 14 6 8 0 1 72 14 106
2019 SG-07 43 28 20 3 5 0 0 71 9 57
2019 SG-08 63 6 13 13 6 0 0 69 19 16
2018 SG 49 26 12 6 4 0 2 77 10 890
2018 SG-02 73 19 4 4 0 0 0 92 4 26
2018 SG-03 50 27 10 6 2 0 4 80 9 48
2018 SG-04 50 24 14 5 4 0 2 76 10 442
2018 SG-05 52 27 10 7 4 0 1 79 11 229
2018 SG-06 41 35 13 4 5 0 2 77 9 76
2018 SG-07 38 27 11 16 8 0 0 65 24 37
2018 SG-08 41 29 18 0 12 0 0 70 12 17
2017 SG 50 25 13 7 3 0 2 77 10 914
2017 SG-02 44 27 18 11 0 0 0 71 11 18
2017 SG-03 57 23 8 4 4 0 4 84 8 26
2017 SG-04 50 26 13 5 3 0 2 78 8 490
2017 SG-05 49 24 13 9 2 0 3 75 11 235
2017 SG-06 48 24 17 10 1 0 0 72 11 91
2017 SG-07 48 22 16 10 0 0 3 73 10 31
2017 SG-08 57 22 7 13 0 0 0 79 13 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 25 36 24 9 6 0 0 61 15 1199
2020 SG-02 44 27 15 10 5 0 0 71 15 20
2020 SG-03 36 29 16 10 7 0 2 66 18 87
2020 SG-04 21 37 26 8 7 0 0 59 15 556
2020 SG-05 25 35 25 10 6 0 0 60 16 329
2020 SG-06 29 35 20 9 7 0 0 64 16 120
2020 SG-07 25 44 21 8 2 0 0 69 10 51

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 65 18 7 1 2 0 6 89 4 1197
2020 SG-02 73 8 15 0 0 0 5 85 0 20
2020 SG-03 70 16 3 0 3 0 7 93 4 87
2020 SG-04 64 19 7 1 3 1 7 89 4 554
2020 SG-05 64 22 6 2 2 0 4 89 4 328
2020 SG-06 70 13 8 1 2 0 6 88 4 121
2020 SG-07 77 17 4 0 0 0 2 96 0 51
2019 SG 70 13 5 3 2 1 7 89 5 1075
2019 SG-02 75 11 0 4 0 4 7 96 4 28
2019 SG-03 79 9 3 1 3 0 5 93 4 75
2019 SG-04 67 14 5 3 2 2 7 89 5 471
2019 SG-05 68 13 6 3 2 0 8 88 5 293
2019 SG-06 70 10 5 3 2 0 10 89 5 106
2019 SG-07 75 15 3 3 2 0 2 91 5 57
2019 SG-08 75 19 0 0 6 0 0 94 6 16
2018 SG 65 16 6 3 4 1 6 87 7 895
2018 SG-02 69 15 4 0 12 0 0 85 12 26
2018 SG-03 64 20 0 4 4 0 8 91 9 50
2018 SG-04 63 16 6 3 4 1 6 86 7 442
2018 SG-05 68 13 5 3 4 0 6 87 8 232
2018 SG-06 59 19 9 1 3 1 8 86 4 76
2018 SG-07 75 19 5 0 0 0 0 95 0 37
2018 SG-08 82 0 12 0 6 0 0 82 6 17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 77 11 3 2 3 1 4 92 5 1197
2020 SG-02 85 5 0 0 0 5 5 100 0 20
2020 SG-03 87 8 1 0 0 0 3 99 0 86
2020 SG-04 75 12 3 1 3 1 4 92 4 557
2020 SG-05 76 10 4 2 3 1 3 91 6 328
2020 SG-06 74 13 4 2 3 0 3 90 5 119
2020 SG-07 83 8 0 6 2 0 2 92 8 51
2019 SG 71 11 5 4 4 1 3 86 8 1073
2019 SG-02 89 11 0 0 0 0 0 100 0 28
2019 SG-03 70 14 3 4 4 1 4 89 8 76
2019 SG-04 71 11 5 3 3 1 4 87 7 467
2019 SG-05 70 11 6 4 5 1 2 84 10 294
2019 SG-06 69 13 5 7 4 0 3 84 11 106
2019 SG-07 75 9 7 3 3 3 0 86 7 57
2019 SG-08 88 6 0 6 0 0 0 94 6 16
2018 SG 71 13 6 3 4 1 3 87 7 892
2018 SG-02 73 15 0 4 4 0 4 92 8 26
2018 SG-03 75 13 0 2 6 0 4 91 9 48
2018 SG-04 70 13 7 2 3 1 4 87 6 442
2018 SG-05 71 11 5 3 6 1 4 86 9 231
2018 SG-06 69 18 5 7 1 0 0 87 8 76
2018 SG-07 75 11 3 8 3 0 0 86 11 37
2018 SG-08 76 12 12 0 0 0 0 88 0 17
2017 SG 72 13 5 3 3 1 3 89 6 918
2017 SG-02 62 21 6 0 11 0 0 83 11 18
2017 SG-03 69 15 8 0 4 0 4 88 4 26
2017 SG-04 73 11 5 4 2 1 4 89 7 490
2017 SG-05 71 15 5 4 3 0 3 88 6 238
2017 SG-06 66 22 6 2 1 1 2 91 3 91
2017 SG-07 71 13 3 3 7 0 3 87 10 31
2017 SG-08 94 6 0 0 0 0 0 100 0 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 68 20 6 2 1 0 2 90 4 1192
2020 SG-02 85 10 0 0 0 5 0 100 0 20
2020 SG-03 82 16 0 0 0 0 2 100 0 87
2020 SG-04 70 17 6 2 1 0 3 90 3 553
2020 SG-05 64 23 7 2 2 0 2 89 5 327
2020 SG-06 62 22 9 4 1 0 2 85 5 119
2020 SG-07 55 35 6 4 0 0 0 90 4 51
2019 SG 59 24 8 4 2 0 2 86 6 1065
2019 SG-02 74 26 0 0 0 0 0 100 0 27
2019 SG-03 71 12 7 4 1 1 4 88 6 76
2019 SG-04 62 23 6 4 3 0 2 87 6 462
2019 SG-05 59 23 11 3 2 0 2 84 5 292
2019 SG-06 44 38 7 10 1 0 1 83 11 106
2019 SG-07 52 28 15 5 0 0 0 80 5 57
2019 SG-08 63 18 19 0 0 0 0 81 0 16
2018 SG 58 26 10 3 2 0 1 85 5 898
2018 SG-02 58 23 8 8 4 0 0 81 12 26
2018 SG-03 61 29 6 0 2 0 2 92 2 52
2018 SG-04 61 26 7 3 2 0 2 88 5 445
2018 SG-05 57 23 14 3 3 0 1 80 6 231
2018 SG-06 42 37 16 3 3 0 0 79 5 76
2018 SG-07 58 31 8 3 0 0 0 89 3 36
2018 SG-08 64 12 6 12 0 0 6 81 12 17
2017 SG 60 24 8 3 2 0 2 87 5 916
2017 SG-02 35 32 22 5 5 0 0 67 11 18
2017 SG-03 61 16 8 4 8 0 4 80 12 26
2017 SG-04 64 20 8 3 2 0 3 87 5 489
2017 SG-05 55 30 10 2 2 0 2 86 3 238
2017 SG-06 54 35 4 3 2 0 1 90 6 91
2017 SG-07 66 20 7 3 3 0 0 86 7 30
2017 SG-08 61 39 0 0 0 0 0 100 0 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 65 17 7 4 4 0 2 84 9 1199
2020 SG-02 81 10 5 5 0 0 0 90 5 20
2020 SG-03 85 9 3 0 0 0 2 96 0 87
2020 SG-04 65 17 7 4 5 0 2 84 9 558
2020 SG-05 62 19 7 5 5 0 2 83 10 329
2020 SG-06 64 19 8 6 2 0 2 85 8 119
2020 SG-07 62 24 4 8 2 0 0 86 10 50
2019 SG 60 17 9 6 6 1 2 79 12 1068
2019 SG-02 86 11 4 0 0 0 0 96 0 28
2019 SG-03 74 8 5 5 3 1 4 86 8 76
2019 SG-04 58 19 10 6 5 1 2 78 12 464
2019 SG-05 59 20 7 5 7 0 2 80 12 294
2019 SG-06 51 14 14 11 9 0 0 66 20 104
2019 SG-07 58 19 10 10 3 0 0 76 13 57
2019 SG-08 81 13 0 0 6 0 0 94 6 16
2018 SG 59 18 10 6 5 0 1 78 11 897
2018 SG-02 69 19 0 8 4 0 0 88 12 26
2018 SG-03 79 4 4 6 6 0 2 84 12 52
2018 SG-04 57 21 10 5 5 0 2 79 10 443
2018 SG-05 59 16 12 7 6 0 1 75 13 233
2018 SG-06 59 19 9 10 3 0 0 78 13 76
2018 SG-07 49 31 14 3 3 0 0 80 6 35
2018 SG-08 59 6 18 0 12 0 6 68 13 17
2017 SG 60 19 8 5 5 1 2 81 11 915
2017 SG-02 57 21 5 6 11 0 0 78 17 18
2017 SG-03 73 12 4 0 8 0 4 88 8 26
2017 SG-04 62 17 7 5 5 1 2 81 11 487
2017 SG-05 59 19 10 6 3 1 2 80 10 238
2017 SG-06 55 26 9 4 6 0 1 81 10 91
2017 SG-07 54 20 13 6 7 0 0 74 13 31
2017 SG-08 33 40 7 20 0 0 0 73 20 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 57 10 3 1 1 0 27 93 3 1197
2020 SG-02 77 5 0 0 0 0 18 100 0 20
2020 SG-03 67 2 0 0 0 0 30 100 0 86
2020 SG-04 59 4 1 0 0 1 35 97 1 557
2020 SG-05 57 12 2 1 1 1 27 95 2 327
2020 SG-06 44 28 16 1 5 0 6 76 6 121
2020 SG-07 48 27 6 12 0 0 8 81 12 51
2019 SG 53 11 5 2 0 0 30 90 3 1062
2019 SG-02 78 4 0 0 0 0 19 100 0 27
2019 SG-03 76 1 0 0 0 1 21 100 0 75
2019 SG-04 55 5 1 1 0 0 38 98 1 464
2019 SG-05 51 8 4 1 1 0 34 91 3 292
2019 SG-06 36 36 15 5 1 0 7 78 6 104
2019 SG-07 28 34 17 8 3 0 9 68 13 57
2019 SG-08 46 20 21 13 0 0 0 65 13 15
2018 SG 49 10 5 3 1 0 32 87 6 891
2018 SG-02 65 12 0 4 0 0 19 95 5 26
2018 SG-03 72 2 0 0 2 0 24 97 3 51
2018 SG-04 50 6 1 1 0 0 41 95 3 440
2018 SG-05 48 10 5 3 1 0 33 87 6 231
2018 SG-06 28 32 17 9 5 0 8 66 16 75
2018 SG-07 48 11 20 8 6 0 8 63 15 36
2018 SG-08 41 24 17 12 0 0 6 69 13 17
2017 SG 49 10 4 3 1 0 33 89 5 916
2017 SG-02 38 16 6 0 5 0 35 83 8 18
2017 SG-03 76 12 0 0 0 0 12 100 0 25
2017 SG-04 50 5 1 0 0 0 42 96 1 490
2017 SG-05 49 12 4 2 0 0 33 92 3 238
2017 SG-06 41 24 15 13 1 0 6 69 16 90
2017 SG-07 35 26 10 16 3 0 9 68 22 31
2017 SG-08 40 39 7 13 0 0 0 80 13 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 61 23 8 3 1 1 3 87 5 1203
2020 SG-02 81 10 0 10 0 0 0 90 10 20
2020 SG-03 70 17 2 2 0 1 8 95 3 87
2020 SG-04 60 22 10 4 1 0 3 85 5 559
2020 SG-05 64 21 7 3 1 1 3 88 5 330
2020 SG-06 54 36 7 0 2 0 3 91 2 120
2020 SG-07 60 32 6 2 0 0 0 92 2 51
2019 SG 61 21 10 3 1 0 4 85 4 1069
2019 SG-02 68 18 7 7 0 0 0 86 7 28
2019 SG-03 65 19 5 0 1 1 8 93 1 74
2019 SG-04 59 20 12 3 1 0 5 83 4 467
2019 SG-05 64 23 7 2 1 0 3 89 4 292
2019 SG-06 54 28 13 2 2 0 2 84 4 106
2019 SG-07 61 19 14 6 0 0 0 80 6 57
2019 SG-08 69 25 7 0 0 0 0 93 0 16
2018 SG 57 25 11 3 1 0 3 84 5 894
2018 SG-02 62 31 4 0 4 0 0 92 4 26
2018 SG-03 68 18 6 2 2 0 4 90 4 50
2018 SG-04 54 24 13 3 1 0 4 81 5 444
2018 SG-05 63 23 8 2 1 0 3 89 3 232
2018 SG-06 48 38 8 4 3 0 0 85 7 74
2018 SG-07 47 33 11 6 0 0 3 83 6 36
2018 SG-08 53 23 18 6 0 0 0 77 6 17
2017 SG 57 24 10 3 2 0 5 85 5 912
2017 SG-02 22 33 22 13 5 0 5 58 19 18
2017 SG-03 72 12 8 0 0 0 9 91 0 25
2017 SG-04 56 24 10 3 2 0 5 85 5 487
2017 SG-05 59 24 9 3 1 0 4 86 4 237
2017 SG-06 60 23 9 1 2 0 4 87 4 90
2017 SG-07 61 26 10 0 0 3 0 90 0 31
2017 SG-08 67 26 7 0 0 0 0 93 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 66 19 6 4 3 1 1 87 7 1203
2020 SG-02 41 10 20 19 10 0 0 51 29 19
2020 SG-03 58 20 11 3 3 2 1 81 7 88
2020 SG-04 64 21 5 5 3 1 1 87 8 561
2020 SG-05 70 19 5 3 3 1 1 90 6 328
2020 SG-06 74 18 4 2 0 1 2 93 2 120
2020 SG-07 81 10 6 4 0 0 0 90 4 51
2019 SG 72 15 5 2 2 0 3 90 5 1070
2019 SG-02 54 21 11 4 11 0 0 75 14 28
2019 SG-03 66 11 8 9 5 0 1 77 15 75
2019 SG-04 70 17 4 2 3 0 4 90 6 466
2019 SG-05 79 12 3 2 1 1 3 94 3 293
2019 SG-06 78 18 2 0 1 0 2 97 1 106
2019 SG-07 78 12 8 2 0 0 0 90 2 57
2019 SG-08 88 6 6 0 0 0 0 94 0 16
2018 SG 67 19 4 3 4 0 3 89 7 900
2018 SG-02 31 35 12 12 8 0 4 68 20 26
2018 SG-03 67 12 6 8 4 0 4 82 12 52
2018 SG-04 62 22 4 3 4 1 3 88 8 445
2018 SG-05 75 14 4 1 3 0 3 91 4 233
2018 SG-06 83 14 1 0 0 0 1 99 0 76
2018 SG-07 64 25 3 6 3 0 0 89 8 36
2018 SG-08 77 17 0 0 0 0 6 100 0 17
2017 SG 65 18 6 3 4 1 4 87 7 917
2017 SG-02 16 43 11 5 24 0 0 60 29 18
2017 SG-03 61 16 7 4 4 4 4 83 9 25
2017 SG-04 60 18 7 4 5 1 5 83 10 490
2017 SG-05 71 16 5 0 2 1 4 92 3 238
2017 SG-06 75 20 1 0 2 0 2 97 2 91
2017 SG-07 71 23 0 0 0 7 0 100 0 31
2017 SG-08 94 0 0 6 0 0 0 94 6 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 32 19 7 3 0 1 72 10 1204
2020 SG-02 32 44 15 0 0 0 10 84 0 20
2020 SG-03 35 35 17 8 2 2 1 72 10 88
2020 SG-04 37 31 19 8 4 0 1 68 12 560
2020 SG-05 43 30 19 6 3 0 0 72 9 329
2020 SG-06 41 39 16 3 1 0 0 79 4 121
2020 SG-07 48 35 17 0 0 0 0 83 0 51
2019 SG 53 28 12 3 2 0 2 83 5 1070
2019 SG-02 64 29 7 0 0 0 0 93 0 28
2019 SG-03 59 25 11 3 0 0 3 86 3 76
2019 SG-04 51 26 15 3 2 0 3 80 5 465
2019 SG-05 52 30 11 4 1 0 2 84 5 293
2019 SG-06 54 31 9 2 3 0 1 86 5 106
2019 SG-07 50 36 10 0 2 0 2 88 2 57
2019 SG-08 69 24 7 0 0 0 0 93 0 16
2018 SG 47 31 14 3 3 0 2 80 6 899
2018 SG-02 38 42 12 8 0 0 0 81 8 26
2018 SG-03 54 33 11 0 2 0 0 87 2 52
2018 SG-04 44 31 16 3 3 0 3 77 6 444
2018 SG-05 49 31 13 3 3 0 1 81 6 233
2018 SG-06 46 32 15 3 3 0 1 79 5 76
2018 SG-07 53 33 11 3 0 0 0 87 3 36
2018 SG-08 59 24 0 12 6 0 0 82 18 17
2017 SG 49 28 14 3 2 1 3 81 5 918
2017 SG-02 22 45 17 0 5 0 11 75 6 18
2017 SG-03 64 24 4 0 4 0 4 92 4 26
2017 SG-04 45 30 15 4 2 1 4 78 6 490
2017 SG-05 49 27 15 3 1 1 3 80 5 238
2017 SG-06 60 27 10 2 1 0 0 87 3 91
2017 SG-07 68 26 3 0 3 0 0 93 3 31
2017 SG-08 81 6 6 6 0 0 0 88 6 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 41 26 8 5 0 0 61 13 1207
2020 SG-02 27 39 29 0 5 0 0 66 5 20
2020 SG-03 25 45 24 3 2 0 1 70 6 88
2020 SG-04 17 41 27 9 6 1 0 58 15 561
2020 SG-05 19 40 26 10 5 0 0 59 15 331
2020 SG-06 22 44 26 4 3 0 0 66 7 120
2020 SG-07 23 37 33 2 6 0 0 59 8 51

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 9 30 37 17 7 0 0 39 24 1205
2020 SG-02 18 39 29 10 5 0 0 56 15 20
2020 SG-03 11 54 24 10 1 0 0 65 11 88
2020 SG-04 9 30 37 16 7 0 0 39 23 561
2020 SG-05 7 26 42 17 7 0 0 33 25 329
2020 SG-06 8 24 41 22 6 0 0 32 27 120
2020 SG-07 7 29 29 19 16 0 0 36 35 51
2019 SG 12 33 36 13 6 0 0 45 19 1076
2019 SG-02 14 50 36 0 0 0 0 64 0 28
2019 SG-03 24 40 21 10 5 0 0 64 15 77
2019 SG-04 15 31 37 11 5 0 0 46 17 470
2019 SG-05 8 37 37 13 5 0 0 45 18 293
2019 SG-06 5 23 37 23 12 0 0 28 35 106
2019 SG-07 7 26 34 22 10 0 0 33 32 57
2019 SG-08 7 49 19 12 6 7 0 60 19 16
2018 SG 10 30 40 15 5 0 0 40 20 905
2018 SG-02 15 54 23 4 4 0 0 69 8 26
2018 SG-03 17 41 30 8 4 0 0 58 12 53
2018 SG-04 11 31 43 11 4 0 0 42 15 447
2018 SG-05 10 27 38 19 6 0 0 37 25 233
2018 SG-06 6 24 44 20 5 0 0 30 26 77
2018 SG-07 10 5 46 33 5 0 0 16 38 37
2018 SG-08 6 30 30 29 6 0 0 36 35 17
2017 SG 10 30 38 16 5 0 0 40 21 915
2017 SG-02 5 40 32 17 5 0 0 46 22 18
2017 SG-03 19 47 23 8 4 0 0 66 12 26
2017 SG-04 11 34 35 14 6 0 0 45 20 487
2017 SG-05 8 26 47 16 3 0 0 34 19 238
2017 SG-06 11 17 45 22 5 0 0 28 27 91
2017 SG-07 6 16 30 33 16 0 0 22 49 31
2017 SG-08 0 54 20 19 0 6 0 58 21 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 13 23 37 20 6 0 0 26 36 1203
2020 SG-02 10 5 39 42 5 0 0 47 15 20
2020 SG-03 9 13 29 35 11 2 0 48 22 87
2020 SG-04 12 23 38 22 6 0 0 28 34 557
2020 SG-05 14 24 41 16 5 0 0 21 38 331
2020 SG-06 16 33 34 13 3 0 0 16 49 121
2020 SG-07 21 21 27 23 8 0 0 30 43 51
2019 SG 12 18 39 22 9 0 0 31 29 1065
2019 SG-02 0 11 29 39 21 0 0 61 11 28
2019 SG-03 12 7 33 36 12 0 0 48 18 75
2019 SG-04 10 17 38 23 11 0 0 34 28 464
2019 SG-05 9 17 44 21 8 0 0 29 27 292
2019 SG-06 23 25 37 12 4 0 0 15 48 104
2019 SG-07 19 26 34 18 4 0 0 22 44 57
2019 SG-08 12 19 57 13 0 0 0 13 31 16
2018 SG 9 19 39 24 10 0 0 33 28 894
2018 SG-02 4 15 35 27 19 0 0 46 19 26
2018 SG-03 10 12 38 21 19 0 0 40 21 52
2018 SG-04 7 18 38 26 11 0 0 36 25 442
2018 SG-05 10 17 42 24 7 0 0 30 27 232
2018 SG-06 15 22 37 20 7 0 0 27 36 73
2018 SG-07 8 43 36 5 7 0 0 13 52 37
2018 SG-08 6 35 36 18 6 0 0 24 41 17
2017 SG 9 17 40 24 9 0 0 33 26 918
2017 SG-02 17 5 32 33 13 0 0 46 22 18
2017 SG-03 8 8 31 38 15 0 0 54 16 26
2017 SG-04 8 15 38 27 11 0 0 38 23 490
2017 SG-05 9 18 44 21 8 0 0 29 27 238
2017 SG-06 9 23 45 16 6 0 0 23 32 91
2017 SG-07 13 46 36 3 3 0 0 6 59 31
2017 SG-08 6 7 60 21 0 6 0 22 14 15
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 30 46 23 1 60 40 1208
2020 SG-02 37 58 5 0 61 39 20
2020 SG-03 17 55 23 4 76 24 88
2020 SG-04 29 47 23 1 62 38 561
2020 SG-05 33 42 25 0 56 44 331
2020 SG-06 35 43 22 0 56 44 121
2020 SG-07 33 48 19 0 59 41 51

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 29 71 364
2020 SG-03 47 53 15
2020 SG-04 31 69 160
2020 SG-05 23 77 109
2020 SG-06 31 69 42
2020 SG-07 29 71 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 45 19 13 6 4 1 11 74 11 1206
2020 SG-02 56 15 5 0 5 0 19 88 6 20
2020 SG-03 49 13 7 1 0 5 26 89 2 88
2020 SG-04 43 20 14 6 3 2 12 73 10 561
2020 SG-05 44 20 14 7 6 1 8 70 15 329
2020 SG-06 56 14 9 7 5 0 9 77 14 121
2020 SG-07 46 29 13 2 8 0 2 77 10 51
2019 SG 38 20 18 8 8 1 7 63 17 1063
2019 SG-02 44 15 11 4 7 7 11 73 14 27
2019 SG-03 51 21 11 9 4 0 5 75 14 77
2019 SG-04 37 19 18 7 8 2 9 62 17 466
2019 SG-05 37 19 20 10 7 1 6 60 18 292
2019 SG-06 43 24 12 7 8 0 6 71 16 105
2019 SG-07 17 32 26 9 7 0 8 54 17 56
2019 SG-08 51 12 12 12 7 0 7 67 20 16
2018 SG 36 19 16 9 9 1 9 61 20 905
2018 SG-02 54 19 15 0 0 4 8 83 0 26
2018 SG-03 23 19 19 9 0 0 30 59 13 53
2018 SG-04 35 19 15 9 9 2 10 62 21 448
2018 SG-05 37 17 19 10 12 1 5 57 23 232
2018 SG-06 36 22 15 11 5 0 10 65 18 77
2018 SG-07 35 21 25 5 11 3 0 58 17 37
2018 SG-08 41 24 6 6 23 0 0 65 29 17

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 6 20 21 18 30 1 4 27 50 364
2020 SG-03 27 20 13 7 27 0 7 50 36 15
2020 SG-04 7 23 22 19 26 1 3 31 46 160
2020 SG-05 4 14 23 24 27 1 7 19 56 109
2020 SG-06 5 22 12 12 48 2 0 27 61 42
2020 SG-07 0 29 18 6 47 0 0 29 53 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 4 14 17 23 39 1 3 18 64 364
2020 SG-03 20 20 13 13 20 0 13 46 38 15
2020 SG-04 2 16 19 21 39 0 2 18 62 160
2020 SG-05 5 8 17 28 37 2 4 13 69 109
2020 SG-06 2 19 12 17 45 0 5 23 65 42
2020 SG-07 6 12 6 23 53 0 0 18 76 17
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