2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	35	40	16	8	1	0	75	9	94
2020	SC-02	36	30	27	6	0	0	67	6	17
2020	SC-03	43	27	16	11	3	0	70	14	37
2019	SC	37	43	13	5	2	0	80	7	223
2019	SC-02	46	33	15	5	0	0	79	5	39
2019	SC-03	37	48	10	5	1	0	84	6	103
2019	SC-04	44	31	15	3	6	0	75	9	32
2019	SC-05	0	57	43	0	0	0	57	0	14
2018	SC	37	47	9	5	2	0	83	8	398
2018	SC-01	45	36	9	9	0	0	82	9	11
2018	SC-02	38	37	15	10	0	0	75	10	60
2018	SC-03	37	50	6	3	3	0	88	6	212
2018	SC-04	37	48	8	3	3	0	85	7	36
2018	SC-05	28	46	11	8	7	0	74	15	35
2017	SC	51	39	6	2	2	0	90	4	89
2017	SC-02	36	45	0	9	10	0	81	19	12
2017	SC-03	58	33	10	0	0	0	90	0	35
2017	SC-04	62	22	9	2	3	2	86	5	24
2017	SC-05	37	63	0	0	0	0	100	0	12
2014	SC	39	41	11	5	4	0	80	9	331
2014	SC-02	30	55	3	6	5	0	85	12	42
2014	SC-03	36	43	16	3	2	0	79	5	140
2014	SC-04	30	41	11	8	9	0	72	17	42
2014	SC-05	63	27	0	3	7	0	90	10	17

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	21	34	20	14	12	0	55	26	93
2020	SC-02	18	30	30	9	12	0	49	21	17
2020	SC-03	19	32	19	14	16	0	51	30	37
2019	SC	23	40	20	9	7	0	64	17	223
2019	SC-02	26	46	13	8	8	0	72	15	39
2019	SC-03	22	39	24	11	4	0	61	15	103
2019	SC-04	25	34	19	9	13	0	59	22	32
2019	SC-05	0	50	14	15	22	0	50	36	14
2018	SC	23	41	17	12	7	0	63	19	402
2018	SC-01	36	55	0	0	9	0	91	9	11
2018	SC-02	23	40	13	12	12	0	63	23	60
2018	SC-03	23	42	18	13	4	0	65	17	214
2018	SC-04	26	42	13	9	9	0	68	19	36
2018	SC-05	21	35	14	9	21	0	56	30	36
2017	SC	25	35	17	11	11	2	61	22	89
2017	SC-02	27	27	18	0	28	0	54	28	12
2017	SC-03	26	35	19	13	3	3	63	17	35
2017	SC-04	34	6	3	22	35	0	40	57	24
2017	SC-05	12	50	25	13	0	0	62	13	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	57	25	14	1	2	0	0	82	3	92
2020	SC-02	55	24	15	6	0	0	0	79	6	17
2020	SC-03	51	27	16	0	5	0	0	78	5	37
2019	SC	52	35	10	2	1	0	0	87	3	222
2019	SC-02	49	36	10	3	3	0	0	85	5	39
2019	SC-03	50	40	8	2	1	0	0	89	3	103
2019	SC-04	56	28	12	0	0	3	0	87	0	32
2019	SC-05	31	46	15	8	0	0	0	77	8	13
2018	SC	57	33	7	2	2	0	0	90	3	402
2018	SC-01	64	36	0	0	0	0	0	100	0	11
2018	SC-02	57	33	8	0	2	0	0	90	2	60
2018	SC-03	58	33	6	1	1	0	0	91	3	214
2018	SC-04	55	36	6	3	0	0	0	91	3	36
2018	SC-05	48	33	9	4	6	0	0	81	10	36
2017	SC	68	24	4	0	2	0	2	93	2	89
2017	SC-02	81	0	9	0	10	0	0	81	10	12
2017	SC-03	64	29	3	0	0	0	3	96	0	35
2017	SC-04	78	12	5	3	2	0	0	90	5	24
2017	SC-05	51	47	1	0	0	0	0	99	0	12
2014	SC	68	25	5	2	0	0	0	93	2	331
2014	SC-02	65	32	3	0	0	0	0	97	0	42
2014	SC-03	64	28	5	2	1	0	0	92	3	141
2014	SC-04	65	28	3	3	1	0	0	93	4	42
2014	SC-05	86	14	0	0	0	0	0	100	0	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	45	37	13	3	1	0	83	5	94
2020	SC-02	36	36	21	6	0	0	73	6	17
2020	SC-03	46	38	11	3	3	0	84	5	37
2019	SC	41	43	11	4	0	0	85	4	223
2019	SC-02	49	38	5	8	0	0	87	8	39
2019	SC-03	36	50	11	3	0	1	86	3	103
2019	SC-04	50	34	12	3	0	0	85	3	32
2019	SC-05	29	43	21	0	7	0	71	7	14
2018	SC	47	41	7	3	2	0	88	4	401
2018	SC-01	64	27	0	9	0	0	91	9	11
2018	SC-02	50	38	5	5	2	0	88	7	60
2018	SC-03	44	44	9	1	1	0	88	2	214
2018	SC-04	54	36	6	3	0	0	91	3	36
2018	SC-05	45	40	5	3	6	0	86	9	36
2017	SC	58	29	7	4	2	0	87	6	89
2017	SC-02	54	27	0	9	10	0	81	19	12
2017	SC-03	61	23	13	3	0	0	84	3	35
2017	SC-04	53	36	6	3	2	0	89	5	24
2017	SC-05	37	62	1	0	0	0	99	0	12
2014	SC	51	35	9	3	2	0	86	5	331
2014	SC-02	48	45	0	3	3	0	94	6	42
2014	SC-03	47	39	11	1	1	0	87	2	141
2014	SC-04	49	27	13	7	1	1	78	9	42
2014	SC-05	76	17	0	7	0	0	93	7	17

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	23	36	23	11	6	0	1	60	17	93
2020	SC-02	26	19	39	3	13	0	0	45	16	16
2020	SC-03	24	38	16	16	3	0	3	64	19	37
2019	SC	28	30	26	8	7	1	0	59	15	227
2019	SC-02	45	20	20	10	5	0	0	65	15	40
2019	SC-03	25	37	23	9	5	1	0	63	14	106
2019	SC-04	19	31	34	0	15	0	0	50	15	32
2019	SC-05	0	27	33	20	20	0	0	27	40	15
2018	SC	24	39	20	10	7	1	0	63	17	408
2018	SC-01	27	55	18	0	0	0	0	82	0	11
2018	SC-02	31	39	15	13	2	2	0	70	15	62
2018	SC-03	22	39	21	9	7	2	0	62	17	218
2018	SC-04	11	47	24	7	10	0	0	58	18	36
2018	SC-05	27	32	11	21	10	0	0	59	31	36
2017	SC	22	32	21	14	11	0	0	54	25	89
2017	SC-02	18	45	18	0	19	0	0	63	19	12
2017	SC-03	29	23	29	10	10	0	0	52	19	35
2017	SC-04	17	23	14	22	24	0	0	40	45	24
2017	SC-05	12	37	13	36	3	0	0	49	38	12
2014	SC	27	33	21	8	10	1	0	61	18	333
2014	SC-02	26	30	18	12	12	3	0	57	24	42
2014	SC-03	22	36	24	9	8	1	0	58	18	143
2014	SC-04	15	34	28	13	11	0	0	48	24	42
2014	SC-05	43	27	0	7	23	0	0	70	30	17

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	18	37	17	20	7	0	1	56	27	94
2020	SC-02	24	18	36	9	12	0	0	42	21	17
2020	SC-03	14	43	8	30	3	0	3	58	33	37
2019	SC	28	28	24	14	6	0	0	56	20	226
2019	SC-02	40	20	13	25	3	0	0	60	28	40
2019	SC-03	24	34	28	10	4	0	0	58	14	106
2019	SC-04	25	15	28	18	12	0	0	41	31	32
2019	SC-05	0	33	26	14	27	0	0	33	40	15
2018	SC	22	38	21	13	6	1	0	60	18	409
2018	SC-01	27	45	0	18	0	9	0	80	20	11
2018	SC-02	30	35	17	16	2	0	0	65	17	63
2018	SC-03	20	41	23	10	7	0	0	61	17	219
2018	SC-04	12	40	29	10	6	2	0	53	17	36
2018	SC-05	27	30	14	21	8	0	0	57	29	35
2017	SC	25	32	24	8	12	0	0	57	19	89
2017	SC-02	36	27	9	18	10	0	0	63	28	12
2017	SC-03	29	26	26	7	13	0	0	55	19	35
2017	SC-04	16	23	28	7	25	0	0	39	33	24
2017	SC-05	12	37	47	1	3	0	0	49	4	12
2014	SC	21	35	22	11	10	1	0	57	21	333
2014	SC-02	20	34	23	12	9	3	0	55	21	42
2014	SC-03	18	37	24	12	8	1	0	55	21	143
2014	SC-04	8	40	27	15	10	0	0	48	25	42
2014	SC-05	35	20	14	0	30	0	0	56	30	17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	26	27	19	12	12	1	3	55	25	92
2020	SC-02	30	6	36	15	12	0	0	36	27	17
2020	SC-03	19	33	19	11	11	0	6	56	24	36
2020	SC-05	22	33	15	15	15	0	0	55	30	14
2019	SC	29	27	19	12	8	4	0	59	21	226
2019	SC-02	40	20	15	10	8	5	3	65	19	40
2019	SC-03	25	32	16	16	8	3	0	59	25	105
2019	SC-04	31	12	31	9	9	6	0	46	20	32
2019	SC-05	20	40	6	13	14	7	0	65	29	15
2018	SC	27	32	20	10	8	3	0	61	19	408
2018	SC-01	36	36	9	18	0	0	0	73	18	11
2018	SC-02	35	33	13	8	8	3	0	70	16	63
2018	SC-03	25	33	20	11	9	2	0	58	21	218
2018	SC-04	22	30	32	6	0	10	0	58	7	36
2018	SC-05	21	27	20	14	18	0	0	48	32	36
2017	SC	23	35	22	7	11	2	0	59	18	89
2017	SC-02	45	36	0	0	19	0	0	81	19	12
2017	SC-03	23	32	26	10	10	0	0	55	19	35
2017	SC-04	3	32	25	3	21	14	2	42	28	24
2017	SC-05	25	38	36	0	1	0	0	63	1	12
2014	SC	29	22	23	14	8	2	2	53	23	333
2014	SC-02	32	20	16	23	6	3	0	53	30	42
2014	SC-03	23	18	30	16	8	2	3	43	26	143
2014	SC-04	29	32	22	8	9	0	0	62	17	42
2014	SC-05	34	14	14	0	30	0	7	52	33	17

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	30	26	11	1	1	7	58	13	94
2020	SC-02	18	33	30	6	0	0	12	59	7	17
2020	SC-03	24	22	32	14	3	0	5	49	17	37
2019	SC	28	34	20	6	3	1	7	68	10	226
2019	SC-02	38	30	20	5	0	0	8	73	5	40
2019	SC-03	28	36	19	7	2	1	8	70	9	106
2019	SC-04	28	28	22	3	9	3	6	62	14	32
2019	SC-05	20	47	26	0	6	0	0	67	6	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	29	40	16	12	3	0	69	15	94
2020	SC-02	30	45	6	18	0	0	76	18	17
2020	SC-03	27	41	22	11	0	0	68	11	37
2019	SC	39	37	15	5	4	0	76	9	226
2019	SC-02	48	43	8	0	3	0	90	3	40
2019	SC-03	38	36	18	5	3	0	74	8	105
2019	SC-04	34	38	12	3	12	0	72	15	32
2019	SC-05	20	27	33	20	0	0	47	20	15
2018	SC	35	38	13	9	3	1	74	13	406
2018	SC-01	36	45	9	0	9	0	82	9	11
2018	SC-02	33	35	19	10	3	0	68	13	63
2018	SC-03	39	37	11	10	2	1	77	13	215
2018	SC-04	22	50	8	14	6	0	72	20	36
2018	SC-05	30	29	26	4	8	3	61	12	36
2017	SC	46	27	11	8	7	0	74	15	89
2017	SC-02	45	27	1	9	18	0	72	27	12
2017	SC-03	48	26	16	6	3	0	74	10	35
2017	SC-04	52	25	6	2	16	0	77	17	24
2017	SC-05	37	36	3	25	0	0	72	25	12
2014	SC	34	40	13	8	5	0	74	13	333
2014	SC-02	42	38	12	3	5	0	79	8	42
2014	SC-03	30	42	13	8	7	0	73	14	142
2014	SC-04	22	38	16	18	6	0	61	23	42
2014	SC-05	60	20	7	10	3	0	80	13	17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	29	36	16	8	5	1	5	69	14	94
2020	SC-02	12	49	15	6	0	0	18	74	7	17
2020	SC-03	32	38	16	11	3	0	0	70	14	37
2019	SC	43	32	16	5	3	0	0	76	8	228
2019	SC-02	63	23	13	0	3	0	0	85	3	40
2019	SC-03	40	39	16	3	3	0	0	78	6	106
2019	SC-04	28	31	28	9	3	0	0	60	12	32
2019	SC-05	40	27	27	6	0	0	0	67	6	15
2018	SC	43	36	9	7	5	0	0	79	12	405
2018	SC-01	45	45	0	0	9	0	0	91	9	11
2018	SC-02	37	41	8	11	3	0	0	78	14	63
2018	SC-03	48	33	9	7	2	1	0	81	10	215
2018	SC-04	32	45	9	0	14	0	0	77	14	35
2018	SC-05	33	38	13	3	13	0	0	71	15	36
2017	SC	46	25	11	9	7	0	2	73	17	89
2017	SC-02	45	27	0	0	28	0	0	72	28	12
2017	SC-03	51	23	13	10	0	0	3	77	10	35
2017	SC-04	49	23	4	6	17	0	0	72	24	24
2017	SC-05	37	24	13	25	1	0	0	61	26	12
2014	SC	39	36	13	7	5	0	1	75	12	331
2014	SC-02	48	31	17	3	1	0	0	79	3	42
2014	SC-03	36	40	8	9	5	0	1	78	14	140
2014	SC-04	26	36	18	11	11	0	0	61	21	42
2014	SC-05	53	30	7	0	10	0	0	83	10	17

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	21	31	14	20	7	5	2	56	29	94
2020	SC-02	30	18	12	27	6	6	0	52	35	17
2020	SC-03	19	38	16	14	8	3	3	60	23	37
2019	SC	24	31	22	11	8	4	0	57	20	226
2019	SC-02	40	25	18	10	5	3	0	67	15	40
2019	SC-03	21	31	29	11	3	5	0	54	15	106
2019	SC-04	20	29	19	16	16	0	0	49	32	31
2019	SC-05	7	40	20	13	20	0	0	47	33	15
2018	SC	22	37	18	11	8	4	0	62	19	404
2018	SC-01	36	36	18	0	0	9	0	80	0	11
2018	SC-02	24	27	19	13	6	8	2	57	21	62
2018	SC-03	24	36	21	9	5	4	0	63	15	214
2018	SC-04	12	35	18	21	12	2	0	49	33	37
2018	SC-05	30	39	5	8	17	0	0	69	25	35
2017	SC	23	36	12	17	12	2	0	59	29	89
2017	SC-02	36	36	0	9	19	0	0	72	28	12
2017	SC-03	19	36	16	16	10	3	0	57	27	35
2017	SC-04	14	39	16	2	30	0	0	53	31	24
2017	SC-05	24	26	12	38	0	0	0	50	38	12
2014	SC	23	28	20	14	10	3	0	53	26	328
2014	SC-02	33	33	8	8	9	5	3	72	19	42
2014	SC-03	17	27	26	15	10	4	0	46	27	141
2014	SC-04	21	28	20	19	12	0	0	49	31	42
2014	SC-05	23	17	31	15	14	0	0	40	29	16

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	22	22	18	13	1	0	46	32	94
2020	SC-02	30	0	30	33	6	0	0	30	39	17
2020	SC-03	27	24	27	8	14	0	0	51	22	37
2019	SC	22	29	23	15	10	1	0	51	25	226
2019	SC-02	40	25	18	13	5	0	0	65	18	40
2019	SC-03	18	32	30	12	6	2	0	51	18	106
2019	SC-04	13	23	19	22	22	0	0	36	45	31
2019	SC-05	7	14	26	33	20	0	0	20	53	15
2018	SC	23	31	18	14	11	2	0	55	26	403
2018	SC-01	27	18	27	18	0	9	0	50	20	11
2018	SC-02	31	34	13	6	10	5	2	69	17	62
2018	SC-03	23	30	20	16	10	1	0	54	26	213
2018	SC-04	12	26	31	12	19	0	0	39	31	36
2018	SC-05	32	24	8	20	14	3	0	57	34	36
2017	SC	20	35	7	20	17	2	0	55	38	89
2017	SC-02	27	45	0	9	19	0	0	72	28	12
2017	SC-03	22	29	10	26	13	0	0	52	39	35
2017	SC-04	16	21	0	17	31	14	0	43	57	24
2017	SC-05	12	37	0	24	28	0	0	49	51	12
2014	SC	21	24	22	16	16	1	0	46	32	324
2014	SC-02	30	20	15	23	12	0	0	50	36	40
2014	SC-03	16	21	28	16	17	1	0	38	34	139
2014	SC-04	14	30	16	24	15	0	0	44	39	42
2014	SC-05	31	18	15	3	33	0	0	49	36	16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	20	20	17	25	16	1	0	41	42	94
2020	SC-02	12	24	18	24	21	0	0	36	45	17
2020	SC-03	24	22	19	22	14	0	0	46	35	37
2019	SC	18	24	26	17	13	1	0	43	31	224
2019	SC-02	34	26	21	5	13	0	0	61	18	38
2019	SC-03	12	26	32	19	8	2	0	39	28	106
2019	SC-04	16	16	23	19	22	0	3	34	43	31
2019	SC-05	7	7	14	53	20	0	0	14	73	15
2018	SC	17	28	22	13	16	3	0	47	31	404
2018	SC-01	27	9	27	18	9	9	0	40	30	11
2018	SC-02	23	31	23	5	11	6	2	58	18	62
2018	SC-03	16	27	20	18	16	2	0	44	36	214
2018	SC-04	10	25	34	2	28	0	0	35	31	36
2018	SC-05	24	27	16	11	20	3	0	52	32	36
2017	SC	11	28	18	21	21	0	0	40	42	89
2017	SC-02	9	63	9	9	10	0	0	72	19	12
2017	SC-03	16	13	29	19	23	0	0	29	42	35
2017	SC-04	2	34	2	47	15	0	0	36	63	24
2017	SC-05	12	24	13	12	39	0	0	36	51	12
2014	SC	12	28	20	23	15	2	0	41	39	328
2014	SC-02	16	26	20	23	12	4	0	44	36	41
2014	SC-03	9	24	24	23	17	2	0	34	41	140
2014	SC-04	3	35	22	22	14	3	0	40	37	42
2014	SC-05	21	38	7	17	16	0	0	60	33	17

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	11	21	17	33	16	1	0	32	51	93
2020	SC-02	0	24	24	36	15	0	0	24	51	17
2020	SC-03	14	30	19	27	11	0	0	43	38	37
2019	SC	14	29	21	22	12	1	0	44	35	225
2019	SC-02	23	31	10	15	21	0	0	54	36	39
2019	SC-03	9	32	29	19	8	2	0	42	28	106
2019	SC-04	10	19	16	39	16	0	0	29	54	31
2019	SC-05	7	14	13	40	26	0	0	20	67	15
2018	SC	12	32	18	18	17	2	0	45	37	402
2018	SC-01	27	18	36	18	0	0	0	45	18	11
2018	SC-02	16	31	24	11	13	3	2	49	25	62
2018	SC-03	11	30	18	22	16	3	0	42	39	212
2018	SC-04	2	44	15	13	26	0	0	46	39	36
2018	SC-05	13	27	13	13	31	3	0	41	45	36
2017	SC	18	27	10	17	24	2	3	47	42	89
2017	SC-02	18	45	9	9	19	0	0	63	28	12
2017	SC-03	19	26	13	16	23	0	3	47	40	35
2017	SC-04	16	18	3	17	45	0	0	34	63	24
2017	SC-05	12	12	13	36	28	0	0	24	63	12
2014	SC	13	23	21	25	16	2	0	36	42	327
2014	SC-02	22	24	6	28	18	3	0	47	47	41
2014	SC-03	9	21	24	29	15	1	0	31	45	140
2014	SC-04	6	20	28	28	16	1	0	27	44	42
2014	SC-05	14	24	21	14	26	0	0	38	40	17

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	31	15	22	7	0	0	56	29	94
2020	SC-02	30	36	18	9	6	0	0	67	15	17
2020	SC-03	22	35	11	24	8	0	0	57	32	37
2019	SC	21	38	24	11	6	0	0	59	17	222
2019	SC-02	36	33	13	15	3	0	0	69	18	39
2019	SC-03	15	41	27	10	6	1	0	56	16	102
2019	SC-04	22	28	31	6	12	0	0	50	19	32
2019	SC-05	0	71	7	15	7	0	0	71	22	14
2018	SC	18	42	16	13	10	0	0	61	23	402
2018	SC-01	27	55	9	0	9	0	0	82	9	11
2018	SC-02	22	40	18	8	12	0	0	62	20	60
2018	SC-03	18	48	14	11	8	0	0	67	20	214
2018	SC-04	15	34	21	18	13	0	0	49	31	36
2018	SC-05	13	36	13	17	21	0	0	49	38	36
2017	SC	22	35	14	9	21	0	0	57	29	89
2017	SC-02	27	36	9	0	28	0	0	63	28	12
2017	SC-03	19	36	16	16	13	0	0	55	29	35
2017	SC-04	36	6	3	3	52	0	0	41	55	24
2017	SC-05	24	37	26	1	12	0	0	61	13	12
2014	SC	22	32	20	15	10	0	0	54	26	330
2014	SC-02	26	24	23	17	10	0	0	50	27	41
2014	SC-03	19	34	24	11	10	1	1	54	22	140
2014	SC-04	19	30	16	28	8	0	0	49	36	42
2014	SC-05	35	24	10	13	17	0	0	60	30	17

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	30	38	19	12	2	0	67	13	94
2020	SC-02	24	39	30	0	6	0	64	6	17
2020	SC-03	35	41	11	14	0	0	76	14	37
2019	SC	29	48	16	4	3	0	77	8	222
2019	SC-02	26	56	10	5	3	0	82	8	39
2019	SC-03	31	51	12	4	2	0	82	6	102
2019	SC-04	28	31	31	0	9	0	60	9	32
2019	SC-05	7	50	36	7	0	0	57	7	14
2018	SC	29	49	14	4	3	0	78	7	400
2018	SC-01	36	55	0	0	9	0	91	9	11
2018	SC-02	35	45	15	2	3	0	80	5	60
2018	SC-03	28	51	15	3	2	0	80	5	212
2018	SC-04	21	58	5	13	3	0	79	16	36
2018	SC-05	29	37	18	9	6	0	67	15	36
2017	SC	29	51	9	6	4	2	82	10	89
2017	SC-02	27	54	0	9	10	0	81	19	12
2017	SC-03	32	49	10	3	3	3	83	7	35
2017	SC-04	32	42	17	5	3	0	75	8	24
2017	SC-05	24	50	14	12	0	0	74	12	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	30	32	18	15	5	0	0	62	20	93
2020	SC-02	26	32	22	13	6	0	0	58	19	16
2020	SC-03	30	35	16	14	5	0	0	65	19	37
2019	SC	35	39	15	7	4	0	0	74	11	227
2019	SC-02	51	41	3	3	3	0	0	92	5	39
2019	SC-03	29	40	22	6	3	0	1	70	9	106
2019	SC-04	28	43	6	12	9	0	0	72	22	32
2019	SC-05	27	33	27	13	0	0	0	60	13	15
2018	SC	35	43	8	9	4	0	0	79	13	405
2018	SC-01	45	36	9	0	9	0	0	82	9	11
2018	SC-02	37	44	6	11	2	0	0	81	13	63
2018	SC-03	38	42	6	8	5	0	0	81	13	214
2018	SC-04	31	46	7	16	0	0	0	77	16	36
2018	SC-05	22	47	16	8	6	0	0	70	14	36
2017	SC	45	30	7	10	5	0	2	77	16	89
2017	SC-02	54	27	0	10	9	0	0	81	19	12
2017	SC-03	45	26	13	10	3	0	3	74	13	35
2017	SC-04	54	7	6	17	16	0	0	61	33	24
2017	SC-05	36	49	3	13	0	0	0	84	13	12
2014	SC	34	39	12	7	7	1	0	74	14	333
2014	SC-02	39	40	10	8	3	0	0	79	11	42
2014	SC-03	31	41	10	9	9	1	0	72	18	143
2014	SC-04	16	41	26	8	9	0	0	57	17	42
2014	SC-05	46	37	0	7	10	0	0	83	17	17

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	17	39	11	19	14	0	0	57	33	94
2020	SC-02	6	58	6	18	12	0	0	64	30	17
2020	SC-03	27	32	14	19	8	0	0	59	27	37
2019	SC	25	44	8	16	7	0	0	69	23	221
2019	SC-02	26	53	3	16	3	0	0	79	18	38
2019	SC-03	24	48	9	14	5	0	1	73	19	103
2019	SC-04	28	25	16	19	12	0	0	53	31	32
2019	SC-05	14	35	15	21	15	0	0	50	36	14
2018	SC	21	44	10	16	9	0	0	66	25	398
2018	SC-01	30	30	0	20	10	0	10	67	33	10
2018	SC-02	27	37	8	17	10	2	0	64	27	60
2018	SC-03	23	46	10	13	7	0	0	69	20	211
2018	SC-04	14	36	7	24	19	0	0	50	42	36
2018	SC-05	16	52	8	11	14	0	0	68	24	36
2017	SC	20	34	7	15	25	0	0	54	40	89
2017	SC-02	36	27	0	18	19	0	0	63	37	12
2017	SC-03	19	32	13	13	22	0	0	52	36	35
2017	SC-04	16	39	2	25	19	0	0	55	44	24
2017	SC-05	13	38	0	1	47	0	0	51	49	12
2014	SC	18	33	11	20	17	0	1	51	38	329
2014	SC-02	18	36	12	24	10	0	0	55	33	42
2014	SC-03	13	34	10	23	19	0	1	48	42	140
2014	SC-04	12	37	13	15	24	0	0	49	38	42
2014	SC-05	17	53	17	0	13	0	0	70	13	17

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	41	26	14	14	5	1	68	18	94
2020	SC-02	30	36	15	12	6	0	67	18	17
2020	SC-03	49	19	11	16	5	0	68	22	37

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	16	28	23	12	21	1	0	44	33	93
2020	SC-02	18	18	36	0	24	3	0	38	25	17
2020	SC-03	14	32	14	14	27	0	0	46	41	37
2020	SC-05	30	15	22	7	26	0	0	45	33	14
2019	SC	18	29	19	21	13	1	0	47	34	228
2019	SC-02	28	28	23	10	10	3	0	56	21	40
2019	SC-03	14	33	21	24	8	0	0	47	32	106
2019	SC-04	13	16	22	25	25	0	0	28	50	32
2019	SC-05	0	40	6	27	27	0	0	40	54	15
2018	SC	14	33	21	16	14	1	0	47	31	406
2018	SC-01	36	18	9	18	9	9	0	60	30	11
2018	SC-02	16	29	22	17	13	3	0	46	31	63
2018	SC-03	13	34	21	19	12	1	0	47	31	216
2018	SC-04	6	41	19	9	23	0	3	48	33	35
2018	SC-05	11	32	21	14	22	0	0	43	36	36
2017	SC	13	29	18	18	22	0	0	42	40	89
2017	SC-02	36	27	0	18	19	0	0	63	37	12
2017	SC-03	10	23	26	19	23	0	0	32	42	35
2017	SC-04	2	37	15	16	30	0	0	39	46	24
2017	SC-05	12	38	12	13	25	0	0	50	38	12
2014	SC	15	27	22	16	19	1	0	43	35	334
2014	SC-02	21	33	16	16	10	3	0	55	28	42
2014	SC-03	11	24	24	17	22	1	0	36	40	143
2014	SC-04	12	34	13	21	21	0	0	45	42	42
2014	SC-05	21	31	20	7	20	0	0	53	27	17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	15	37	11	22	15	1	1	52	37	94
2020	SC-02	18	24	6	36	15	0	0	42	51	17
2020	SC-03	11	41	14	24	11	0	0	51	35	37
2019	SC	21	33	15	14	12	3	1	57	27	228
2019	SC-02	35	35	10	10	8	3	0	72	18	40
2019	SC-03	20	29	22	16	8	3	2	51	26	106
2019	SC-04	13	32	10	22	25	0	0	44	46	32
2019	SC-05	14	40	13	20	14	0	0	53	33	15
2018	SC	14	39	17	13	14	2	0	55	28	408
2018	SC-01	27	18	9	27	9	9	0	50	40	11
2018	SC-02	21	30	22	13	10	5	0	53	23	63
2018	SC-03	11	44	15	14	14	1	0	57	28	219
2018	SC-04	13	34	12	14	25	0	3	48	40	34
2018	SC-05	16	27	24	13	20	0	0	43	33	36
2017	SC	20	34	10	14	21	0	0	54	35	89
2017	SC-02	54	27	0	0	19	0	0	81	19	12
2017	SC-03	16	29	16	16	23	0	0	45	39	35
2017	SC-04	2	61	3	9	24	0	2	63	33	24
2017	SC-05	13	37	12	14	24	0	0	50	38	12
2014	SC	18	28	19	13	17	1	3	48	32	334
2014	SC-02	22	36	16	8	13	3	2	61	23	42
2014	SC-03	16	26	21	11	22	1	2	44	35	143
2014	SC-04	15	22	14	25	21	0	3	38	48	42
2014	SC-05	28	7	24	10	16	0	14	41	30	17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	44	18	19	9	5	1	4	65	14	94
2020	SC-02	42	30	12	0	12	0	3	75	13	17
2020	SC-03	46	16	14	11	5	3	5	68	18	37
2019	SC	42	27	18	4	4	1	4	72	9	226
2019	SC-02	36	41	15	3	5	0	0	77	8	39
2019	SC-03	40	21	25	6	5	0	4	63	11	105
2019	SC-04	50	31	10	3	3	3	0	83	7	32
2019	SC-05	60	20	7	7	0	6	0	86	7	15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	18	25	16	30	10	0	2	44	40	93
2020	SC-02	18	30	15	18	18	0	0	49	36	17
2020	SC-03	14	31	14	36	0	0	6	47	38	36
2019	SC	33	26	19	9	7	2	4	63	16	227
2019	SC-02	41	28	13	13	5	0	0	69	18	39
2019	SC-03	33	29	23	8	3	1	4	65	11	106
2019	SC-04	19	34	22	6	15	3	0	55	23	32
2019	SC-05	40	7	20	13	14	0	6	50	29	15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	66	11	10	2	5	2	4	82	7	94
2020	SC-02	55	18	18	0	6	0	3	75	6	17
2020	SC-03	65	16	11	0	3	0	5	86	3	37
2019	SC	68	12	7	3	4	2	5	86	7	225
2019	SC-02	73	10	8	3	3	5	0	87	5	40
2019	SC-03	74	10	9	1	2	0	5	88	3	104
2019	SC-04	65	13	3	3	9	3	3	83	13	31
2019	SC-05	53	26	7	0	7	7	0	85	7	15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	59	12	7	8	3	6	4	79	13	94
2020	SC-02	49	12	0	12	18	0	9	67	33	17
2020	SC-03	59	14	11	8	0	3	5	79	9	37
2019	SC	70	10	5	3	2	2	7	88	6	227
2019	SC-02	68	18	10	0	3	0	3	87	3	40
2019	SC-03	75	10	3	3	1	3	6	93	4	106
2019	SC-04	71	3	3	16	0	0	7	80	17	31
2019	SC-05	60	0	14	0	14	6	6	69	16	15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	20	34	24	17	5	0	55	22	94
2020	SC-02	18	24	30	21	6	0	42	27	17
2020	SC-03	19	41	22	14	5	0	59	19	37
2019	SC	26	43	17	10	4	0	68	15	221
2019	SC-02	29	39	13	11	8	0	68	18	38
2019	SC-03	20	50	15	11	4	0	71	15	103
2019	SC-04	32	29	23	6	10	0	62	16	31
2019	SC-05	14	43	22	21	0	0	57	21	14
2018	SC	21	42	18	10	8	0	63	19	402
2018	SC-01	18	36	27	0	18	0	55	18	11
2018	SC-02	15	47	18	10	10	0	62	20	60
2018	SC-03	22	43	17	9	8	0	66	17	214
2018	SC-04	21	40	19	9	10	0	61	20	36
2018	SC-05	24	40	11	13	13	0	64	25	36
2017	SC	20	48	7	13	9	2	70	23	89
2017	SC-02	9	63	0	9	19	0	72	28	12
2017	SC-03	26	39	7	19	6	3	67	26	35
2017	SC-04	17	56	2	2	22	2	74	24	24
2017	SC-05	24	49	14	13	0	0	72	13	12
2014	SC	24	36	19	10	10	1	61	20	329
2014	SC-02	18	39	17	8	14	3	59	23	42
2014	SC-03	21	39	21	9	10	0	60	19	138
2014	SC-04	14	47	11	20	8	0	61	28	42
2014	SC-05	57	17	0	23	3	0	74	26	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	36	24	11	5	60	16	94
2020	SC-02	30	12	42	9	6	42	15	17
2020	SC-03	30	41	16	11	3	70	14	37
2019	SC	25	39	23	9	4	64	13	221
2019	SC-02	28	33	28	10	0	62	10	39
2019	SC-03	20	49	23	6	3	69	9	102
2019	SC-04	32	23	26	6	13	55	19	31
2019	SC-05	22	36	21	14	7	58	21	14
2018	SC	27	43	17	7	6	70	13	401
2018	SC-01	36	45	0	9	9	82	18	11
2018	SC-02	24	42	22	8	3	66	12	59
2018	SC-03	29	43	17	6	5	72	11	214
2018	SC-04	29	33	22	3	13	62	16	36
2018	SC-05	24	48	12	6	10	72	16	36
2017	SC	30	43	9	11	6	73	18	89
2017	SC-02	36	45	0	0	19	81	19	12
2017	SC-03	32	39	10	19	0	71	19	35
2017	SC-04	21	51	5	0	24	71	24	24
2017	SC-05	36	38	13	13	0	74	13	12
2014	SC	28	34	19	10	9	62	19	330
2014	SC-02	29	38	4	17	12	67	30	40
2014	SC-03	23	35	28	8	7	58	15	141
2014	SC-04	15	35	16	22	12	50	35	42
2014	SC-05	60	17	10	0	13	77	13	17

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	20	45	24	8	2	0	0	66	10	92
2020	SC-02	24	36	24	9	6	0	0	61	15	17
2020	SC-03	23	43	29	6	0	0	0	66	6	35
2019	SC	25	36	25	10	4	0	0	61	13	221
2019	SC-02	26	31	38	5	0	0	0	56	5	39
2019	SC-03	21	44	26	8	2	0	0	64	10	101
2019	SC-04	22	47	12	12	6	0	0	69	18	32
2019	SC-05	15	29	21	14	22	0	0	43	35	14
2018	SC	25	41	19	10	5	0	0	66	15	402
2018	SC-01	45	36	9	9	0	0	0	82	9	11
2018	SC-02	27	33	25	10	5	0	0	60	15	60
2018	SC-03	27	43	17	9	3	0	0	70	13	214
2018	SC-04	13	52	18	9	7	0	0	65	16	36
2018	SC-05	11	43	21	13	13	0	0	53	25	36
2017	SC	26	45	12	9	8	0	0	71	16	89
2017	SC-02	27	36	27	0	10	0	0	63	10	12
2017	SC-03	29	48	7	13	3	0	0	77	16	35
2017	SC-04	32	37	5	5	21	0	0	70	25	24
2017	SC-05	12	49	14	13	12	0	0	61	25	12
2014	SC	26	36	21	9	7	1	1	63	16	331
2014	SC-02	26	38	18	3	10	3	3	68	13	41
2014	SC-03	21	42	25	7	4	1	0	63	11	141
2014	SC-04	13	36	24	18	10	0	0	48	28	42
2014	SC-05	50	27	0	10	13	0	0	77	23	17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	12	35	24	20	6	2	1	48	27	93
2020	SC-02	18	24	21	24	12	0	0	42	36	17
2020	SC-03	11	46	16	19	3	3	3	60	23	37
2020	SC-04	4	32	41	23	0	0	0	36	23	14
2019	SC	12	37	22	16	9	4	1	51	26	227
2019	SC-02	15	43	23	13	3	3	3	61	16	40
2019	SC-03	9	34	25	21	8	3	1	45	29	106
2019	SC-04	16	41	18	3	16	6	0	60	20	32
2019	SC-05	0	40	27	6	20	6	0	43	29	15
2018	SC	10	34	30	14	8	4	0	46	23	408
2018	SC-01	18	0	45	0	9	27	0	25	13	11
2018	SC-02	14	37	27	13	6	3	0	52	20	63
2018	SC-03	10	34	30	15	8	3	0	45	24	219
2018	SC-04	8	37	25	8	14	8	0	49	24	35
2018	SC-05	11	40	27	8	15	0	0	51	23	36
2017	SC	13	37	15	25	8	2	0	51	34	89
2017	SC-02	18	45	18	9	10	0	0	63	19	12
2017	SC-03	13	33	19	29	6	0	0	45	35	35
2017	SC-04	2	50	4	19	11	14	0	60	35	24
2017	SC-05	25	13	12	49	1	0	0	38	50	12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	20	27	16	22	11	2	0	49	35	94
2020	SC-02	18	30	18	27	6	0	0	49	33	17
2020	SC-03	24	24	14	24	14	0	0	49	38	37
2019	SC	26	32	23	13	7	0	0	58	19	222
2019	SC-02	26	32	24	8	11	0	0	58	18	38
2019	SC-03	24	34	22	14	6	0	0	58	19	103
2019	SC-04	31	35	15	13	6	0	0	66	19	32
2019	SC-05	7	28	36	21	7	0	0	35	29	14
2018	SC	20	40	17	13	7	1	1	61	21	401
2018	SC-01	36	36	18	0	0	0	9	80	0	11
2018	SC-02	28	38	17	12	3	0	2	68	15	60
2018	SC-03	18	44	14	13	8	0	1	64	22	214
2018	SC-04	10	42	27	6	12	3	0	53	19	35
2018	SC-05	21	33	11	26	9	0	0	54	35	36
2017	SC	17	42	20	10	9	0	2	60	19	89
2017	SC-02	9	72	0	1	18	0	0	81	19	12
2017	SC-03	23	32	32	6	3	0	3	57	10	35
2017	SC-04	21	9	18	32	21	0	0	29	52	24
2017	SC-05	13	38	12	25	12	0	0	51	37	12
2014	SC	20	31	21	14	12	0	1	52	27	327
2014	SC-02	14	33	17	12	21	0	3	48	34	41
2014	SC-03	17	36	22	13	10	0	1	54	24	139
2014	SC-04	11	36	25	13	15	0	0	47	28	42
2014	SC-05	46	21	3	14	16	0	0	67	30	17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	49	36	12	2	0	1	86	2	94
2020	SC-02	45	36	18	0	0	0	82	0	17
2020	SC-03	54	32	11	3	0	0	86	3	37
2019	SC	40	45	12	2	0	1	86	2	221
2019	SC-02	31	56	10	3	0	0	87	3	39
2019	SC-03	43	46	9	1	0	1	90	1	102
2019	SC-04	45	29	23	0	0	3	77	0	31
2019	SC-05	22	56	15	7	0	0	78	7	14
2018	SC	47	38	11	2	1	1	85	3	401
2018	SC-01	82	9	9	0	0	0	91	0	11
2018	SC-02	42	45	12	2	0	0	87	2	60
2018	SC-03	47	39	10	2	1	1	86	3	214
2018	SC-04	51	34	16	0	0	0	84	0	35
2018	SC-05	35	45	14	6	0	0	79	6	36
2017	SC	32	44	13	3	0	8	83	4	89
2017	SC-02	45	45	1	9	0	0	90	9	12
2017	SC-03	32	48	6	0	0	13	92	0	35
2017	SC-04	13	37	50	0	0	0	50	0	24
2017	SC-05	36	39	13	0	0	12	85	0	12
2014	SC	47	40	10	2	1	0	87	3	328
2014	SC-02	51	39	9	0	1	0	90	1	40
2014	SC-03	43	44	10	2	1	1	87	3	141
2014	SC-04	36	47	14	1	1	0	83	3	41
2014	SC-05	41	38	20	0	0	0	80	0	17

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	3	97	94
2020	SC-02	6	94	17
2020	SC-03	0	100	37

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	8	8	11	6	8	5	53	40	33	94
2020	SC-02	6	12	3	0	6	6	67	67	22	17
2020	SC-03	5	8	11	8	14	3	51	29	47	37

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	SC	15	51	34	94
2020	SC-02	6	55	39	17
2020	SC-03	19	46	35	37
2019	SC	23	55	23	221
2019	SC-02	28	46	26	39
2019	SC-03	24	55	22	102
2019	SC-04	19	55	26	31
2019	SC-05	27	54	20	15
2018	SC	21	50	29	388
2018	SC-01	36	55	9	11
2018	SC-02	22	56	22	59
2018	SC-03	20	52	28	208
2018	SC-04	13	40	46	36
2018	SC-05	36	28	36	34
2017	SC	12	50	38	89
2017	SC-02	28	45	27	12
2017	SC-03	7	48	45	35
2017	SC-04	32	22	46	24
2017	SC-05	1	74	25	12
2014	SC	24	51	25	333
2014	SC-02	30	39	31	42
2014	SC-03	23	49	28	142
2014	SC-04	34	35	31	42
2014	SC-05	17	66	17	17

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	SC	18	59	15	7	0	0	15
2019	SC	16	40	8	22	10	4	50
2019	SC-02	9	27	9	36	18	0	11
2019	SC-03	17	46	4	25	4	4	24
2018	SC	18	48	6	15	5	8	84
2018	SC-02	25	33	8	17	8	8	12
2018	SC-03	2	56	7	23	2	9	43
2018	SC-05	49	36	0	7	0	7	13
2017	SC	15	27	17	0	0	41	12
2014	SC	31	40	6	14	9999	9	73
2014	SC-02	13	32	0	21	9999	34	11
2014	SC-03	25	43	7	18	9999	7	29
2014	SC-04	44	44	3	4	9999	4	13

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	34	40	14	7	4	0	0	74	11	92
2020	SC-02	30	42	0	21	6	0	0	73	27	17
2020	SC-03	42	33	14	6	6	0	0	75	11	36
2020	SC-04	22	50	23	0	4	0	0	73	4	14
2019	SC	33	46	14	4	2	1	0	80	6	221
2019	SC-02	36	38	15	3	5	3	0	76	8	39
2019	SC-03	31	50	12	5	1	1	0	82	6	102
2019	SC-04	42	26	23	3	7	0	0	68	10	31
2019	SC-05	7	65	28	0	0	0	0	72	0	14
2018	SC	33	43	12	7	4	1	0	77	11	401
2018	SC-01	55	27	0	18	0	0	0	82	18	11
2018	SC-02	32	35	20	8	5	0	0	67	13	60
2018	SC-03	29	46	13	6	4	1	0	77	10	214
2018	SC-04	42	45	6	3	3	0	0	87	7	36
2018	SC-05	35	39	12	11	4	0	0	74	14	36
2017	SC	34	40	13	9	2	0	2	75	11	89
2017	SC-02	36	45	0	9	10	0	0	81	19	12
2017	SC-03	29	39	16	13	0	0	3	70	13	35
2017	SC-04	68	21	2	6	3	0	0	89	10	24
2017	SC-05	12	62	26	0	0	0	0	74	0	12
2014	SC	31	40	18	4	4	2	0	73	8	330
2014	SC-02	28	47	14	8	3	0	0	75	12	42
2014	SC-03	22	51	15	4	3	4	1	76	8	141
2014	SC-04	40	36	15	3	5	1	0	77	8	42
2014	SC-05	70	16	7	0	7	0	0	86	7	17

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	11	32	26	17	10	3	0	45	28	94
2020	SC-02	18	18	18	15	30	0	0	36	45	17
2020	SC-03	8	46	30	11	0	5	0	57	11	37
2019	SC	19	35	24	13	6	3	0	56	19	227
2019	SC-02	31	36	18	10	5	0	0	67	15	39
2019	SC-03	16	33	30	12	5	3	1	51	18	106
2019	SC-04	13	34	22	18	9	3	0	49	29	32
2019	SC-05	0	27	20	33	14	7	0	29	50	15
2018	SC	12	37	27	14	7	2	0	50	22	406
2018	SC-01	27	18	27	9	0	18	0	56	11	11
2018	SC-02	19	30	35	14	2	0	0	49	16	63
2018	SC-03	12	38	25	17	6	1	0	51	23	216
2018	SC-04	8	34	37	5	13	3	0	43	19	35
2018	SC-05	3	51	13	5	25	3	0	55	32	36
2017	SC	20	32	21	15	10	0	2	53	26	89
2017	SC-02	36	27	9	9	19	0	0	63	28	12
2017	SC-03	19	29	29	13	6	0	3	50	20	35
2017	SC-04	2	53	14	19	9	2	2	56	29	24
2017	SC-05	24	24	1	36	16	0	0	47	51	12
2014	SC	15	38	22	14	9	1	1	54	24	334
2014	SC-02	25	40	20	11	3	1	0	66	14	42
2014	SC-03	8	38	26	16	10	1	0	48	26	143
2014	SC-04	21	36	18	22	3	0	0	57	25	42
2014	SC-05	21	51	7	0	20	0	0	73	20	17

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	10	30	29	20	9	1	1	30	41	93
2020	SC-02	27	36	12	18	6	0	0	24	64	17
2020	SC-03	8	22	38	16	14	3	0	31	31	37
2020	SC-05	7	30	33	22	7	0	0	30	37	14
2019	SC	8	21	38	22	9	0	2	32	29	222
2019	SC-02	13	15	33	26	13	0	0	38	28	39
2019	SC-03	4	21	41	21	8	1	4	31	27	103
2019	SC-04	15	28	37	13	6	0	0	19	44	32
2019	SC-05	15	28	28	22	7	0	0	29	43	14
2018	SC	11	24	34	15	11	2	3	27	37	393
2018	SC-01	0	9	45	9	27	9	0	40	10	11
2018	SC-02	14	28	31	17	9	2	0	26	42	58
2018	SC-03	11	21	32	18	12	1	4	32	35	209
2018	SC-04	0	34	47	8	5	3	2	14	36	36
2018	SC-05	19	35	26	6	11	0	3	17	55	34
2017	SC	9	18	50	12	7	0	5	20	28	88
2017	SC-02	9	27	55	9	0	0	0	9	36	12
2017	SC-03	10	10	45	16	13	0	6	31	21	35
2017	SC-04	2	10	69	2	2	0	16	4	13	23
2017	SC-05	0	38	49	13	0	0	0	13	38	12
2014	SC	9	26	32	22	7	2	2	30	37	325
2014	SC-02	4	35	34	17	8	0	3	25	40	40
2014	SC-03	11	24	34	24	5	2	1	30	35	141
2014	SC-04	17	37	20	16	7	0	4	24	56	41
2014	SC-05	3	44	31	21	0	0	0	21	47	17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	13	30	19	24	11	2	0	36	44	93
2020	SC-02	21	36	6	24	6	6	0	32	61	17
2020	SC-03	14	19	22	28	17	0	0	44	33	36
2019	SC	12	19	34	17	16	0	1	34	31	222
2019	SC-02	11	16	37	16	21	0	0	37	26	38
2019	SC-03	9	20	35	17	16	0	3	34	30	103
2019	SC-04	22	18	38	10	12	0	0	22	40	32
2019	SC-05	15	29	42	7	7	0	0	15	43	14
2018	SC	18	26	26	14	11	3	2	27	46	390
2018	SC-01	18	9	27	18	18	9	0	40	30	11
2018	SC-02	20	22	24	17	10	3	3	29	45	59
2018	SC-03	13	30	24	16	15	1	1	32	44	205
2018	SC-04	25	28	30	7	3	3	2	12	56	36
2018	SC-05	34	21	25	3	11	3	3	15	58	34
2017	SC	13	30	24	20	9	2	4	30	45	89
2017	SC-02	10	36	36	18	0	0	0	18	46	12
2017	SC-03	16	26	20	22	10	0	7	34	45	35
2017	SC-04	11	19	34	4	16	14	2	24	36	24
2017	SC-05	1	47	14	24	13	0	0	37	49	12
2014	SC	15	26	25	17	12	3	3	30	44	323
2014	SC-02	11	24	32	20	8	0	6	30	37	39
2014	SC-03	15	28	26	19	7	3	1	27	45	140
2014	SC-04	25	29	25	13	4	2	4	17	56	41
2014	SC-05	13	34	10	28	14	0	0	43	47	17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	11	26	29	17	12	2	2	31	39	94
2020	SC-02	9	36	24	24	0	0	6	26	48	17
2020	SC-03	14	27	24	22	14	0	0	35	41	37
2019	SC	10	23	30	19	13	1	5	33	35	221
2019	SC-02	8	18	28	15	26	3	3	43	27	39
2019	SC-03	10	24	29	20	9	1	7	32	37	103
2019	SC-04	16	28	32	18	6	0	0	25	44	32
2019	SC-05	7	21	43	21	7	0	0	29	29	14
2018	SC	14	24	30	16	9	4	4	27	41	393
2018	SC-01	0	9	36	18	36	0	0	55	9	11
2018	SC-02	8	19	42	12	8	5	5	23	30	59
2018	SC-03	17	24	27	16	11	2	3	29	43	208
2018	SC-04	13	32	28	13	3	6	5	19	50	36
2018	SC-05	12	34	25	20	3	3	3	24	49	34
2017	SC	11	16	36	22	5	5	5	30	30	87
2017	SC-02	9	10	36	36	9	0	0	45	19	12
2017	SC-03	13	19	32	19	7	3	6	29	36	35
2017	SC-04	6	19	39	3	2	14	16	7	37	23
2017	SC-05	1	12	38	37	0	12	0	42	15	12
2014	SC	18	22	27	17	10	3	3	29	42	323
2014	SC-02	13	9	33	30	11	0	3	42	23	39
2014	SC-03	20	27	24	16	6	4	2	24	50	140
2014	SC-04	16	24	44	12	4	2	0	15	40	41
2014	SC-05	17	6	31	21	24	0	0	46	23	17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	6	12	26	35	20	1	0	56	18	90
2020	SC-02	13	6	26	42	13	0	0	55	19	16
2020	SC-03	3	14	28	31	25	0	0	56	17	36
2020	SC-05	7	22	18	37	15	0	0	52	30	14
2019	SC	2	10	26	38	17	1	6	60	12	220
2019	SC-02	0	13	21	34	29	0	3	65	14	38
2019	SC-03	1	7	25	40	17	3	8	63	9	103
2019	SC-04	7	6	36	35	13	0	3	50	13	31
2019	SC-05	0	15	29	50	7	0	0	57	15	14
2018	SC	5	11	32	28	16	3	4	48	18	390
2018	SC-01	0	18	18	36	27	0	0	64	18	11
2018	SC-02	2	7	36	29	15	8	3	50	10	59
2018	SC-03	6	9	30	30	19	2	4	52	16	205
2018	SC-04	0	17	40	20	11	3	8	35	19	36
2018	SC-05	12	15	30	25	11	3	3	39	29	34
2017	SC	9	7	25	32	16	0	12	54	18	86
2017	SC-02	9	0	46	27	18	0	0	45	9	12
2017	SC-03	7	3	13	40	20	0	17	72	12	34
2017	SC-04	0	3	36	24	18	2	18	52	4	23
2017	SC-05	13	28	16	28	0	0	13	33	48	11
2014	SC	6	11	23	30	22	2	6	56	18	322
2014	SC-02	10	9	10	42	24	0	6	70	20	39
2014	SC-03	6	12	24	29	17	4	7	52	21	140
2014	SC-04	4	11	26	28	21	2	8	54	17	41
2014	SC-05	0	13	41	31	14	0	0	46	13	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	9	24	27	31	8	0	1	39	33	93
2020	SC-02	21	12	36	24	6	0	0	30	33	17
2020	SC-03	6	22	31	31	11	0	0	42	28	36
2019	SC	4	15	28	31	17	2	3	51	20	221
2019	SC-02	8	8	32	26	26	0	0	53	16	38
2019	SC-03	2	12	29	38	13	2	5	54	15	103
2019	SC-04	9	28	19	25	19	0	0	44	37	32
2019	SC-05	7	21	50	15	0	7	0	16	31	14
2018	SC	13	19	26	24	13	3	3	38	34	393
2018	SC-01	0	18	9	45	18	9	0	70	20	11
2018	SC-02	3	22	29	27	10	5	3	41	28	59
2018	SC-03	14	18	26	22	15	1	3	39	34	208
2018	SC-04	7	30	33	17	7	3	2	26	39	36
2018	SC-05	35	6	25	22	6	3	3	30	43	34
2017	SC	16	17	30	17	12	0	8	31	36	88
2017	SC-02	10	18	45	18	9	0	0	27	28	12
2017	SC-03	16	10	32	19	16	0	6	38	27	35
2017	SC-04	21	8	18	5	16	0	32	31	43	23
2017	SC-05	3	50	12	24	0	0	12	27	60	12
2014	SC	14	20	26	21	14	1	3	37	36	325
2014	SC-02	13	14	37	16	17	0	3	34	28	39
2014	SC-03	13	23	30	22	7	1	3	30	38	140
2014	SC-04	25	17	21	24	11	0	2	36	43	41
2014	SC-05	20	20	17	21	21	0	0	43	40	17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	22	31	17	18	12	0	0	30	53	93
2020	SC-02	33	18	12	30	6	0	0	36	51	17
2020	SC-03	22	30	16	14	19	0	0	32	51	37
2019	SC	14	24	28	14	12	4	4	29	41	220
2019	SC-02	15	21	26	18	15	5	0	35	38	39
2019	SC-03	14	25	29	12	11	4	6	25	43	103
2019	SC-04	6	32	39	13	6	0	3	20	40	31
2019	SC-05	36	14	15	28	7	0	0	35	50	14
2018	SC	28	24	22	10	11	3	2	22	55	395
2018	SC-01	18	36	36	0	9	0	0	9	55	11
2018	SC-02	28	20	25	10	10	3	3	21	52	60
2018	SC-03	28	25	20	9	13	2	2	22	57	208
2018	SC-04	28	27	17	13	9	3	2	24	59	36
2018	SC-05	26	19	29	16	4	3	3	21	47	35
2017	SC	24	22	26	14	7	5	2	22	50	86
2017	SC-02	18	36	19	9	9	9	0	20	59	12
2017	SC-03	16	20	29	19	6	7	3	28	39	35
2017	SC-04	18	19	21	19	16	2	5	38	40	23
2017	SC-05	49	24	24	3	0	0	0	3	73	11
2014	SC	22	26	24	14	8	3	3	23	51	324
2014	SC-02	26	25	21	15	7	0	7	23	55	40
2014	SC-03	23	26	27	13	7	1	2	21	52	139
2014	SC-04	32	15	27	12	6	3	5	19	52	42
2014	SC-05	35	27	16	7	14	0	0	21	63	17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	11	13	36	17	16	6	2	35	26	92
2020	SC-02	9	12	30	24	12	12	0	41	24	17
2020	SC-03	11	8	39	11	22	3	6	36	21	36
2020	SC-04	18	28	23	18	14	0	0	32	46	14
2019	SC	8	21	27	23	13	3	6	39	32	221
2019	SC-02	5	10	36	21	23	3	3	46	16	39
2019	SC-03	5	21	28	23	12	3	9	39	29	102
2019	SC-04	22	25	19	25	6	3	0	32	48	32
2019	SC-05	15	21	21	36	0	0	7	39	39	14
2018	SC	15	21	32	14	10	4	4	26	39	392
2018	SC-01	0	9	27	27	36	0	0	64	9	11
2018	SC-02	17	17	37	15	5	3	5	22	37	59
2018	SC-03	18	21	29	12	13	3	4	27	42	207
2018	SC-04	15	18	38	21	5	0	2	26	35	36
2018	SC-05	8	28	35	17	3	7	3	22	40	34
2017	SC	14	17	33	19	5	3	9	27	35	87
2017	SC-02	9	9	19	54	0	0	9	59	20	12
2017	SC-03	16	13	39	13	6	3	10	22	34	35
2017	SC-04	6	21	25	6	21	19	4	34	34	22
2017	SC-05	13	24	39	12	0	0	12	13	42	12
2014	SC	17	20	26	14	12	4	6	30	41	322
2014	SC-02	14	23	22	12	20	3	7	36	40	39
2014	SC-03	19	19	31	15	9	5	2	26	41	139
2014	SC-04	10	31	25	19	3	2	12	25	47	41
2014	SC-05	21	19	14	24	14	7	0	41	43	17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	8	13	40	24	11	1	2	36	22	93
2020	SC-02	15	6	30	36	6	6	0	45	22	17
2020	SC-03	8	8	47	14	22	0	0	36	17	36
2019	SC	7	16	32	26	14	2	3	42	25	222
2019	SC-02	8	10	41	18	23	0	0	41	18	39
2019	SC-03	6	17	32	30	8	3	5	41	24	103
2019	SC-04	19	25	16	22	16	3	0	38	45	32
2019	SC-05	0	21	50	21	7	0	0	28	21	14

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	8	28	23	29	7	3	1	38	38	94
2020	SC-02	12	12	12	58	0	0	6	26	61	17
2020	SC-03	5	38	32	16	5	3	0	44	22	37
2019	SC	11	29	23	24	9	3	0	42	34	228
2019	SC-02	20	30	15	30	3	3	0	51	33	40
2019	SC-03	5	30	31	24	8	3	0	36	32	106
2019	SC-04	6	25	16	31	18	3	0	32	51	32
2019	SC-05	0	27	20	20	27	6	0	29	50	15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	38	14	12	13	0	0	61	25	94
2020	SC-02	30	30	18	9	12	0	0	61	21	17
2020	SC-03	22	41	19	5	14	0	0	62	19	37
2019	SC	32	40	11	11	6	0	0	72	17	222
2019	SC-02	37	37	13	5	8	0	0	74	13	38
2019	SC-03	30	43	12	11	4	1	0	74	15	103
2019	SC-04	25	35	12	19	9	0	0	60	28	32
2019	SC-05	29	29	7	14	21	0	0	58	35	14
2018	SC	27	39	10	13	8	0	1	68	22	405
2018	SC-01	55	36	0	0	9	0	0	91	9	11
2018	SC-02	29	33	11	13	11	0	3	64	25	63
2018	SC-03	26	41	11	16	5	0	1	68	21	215
2018	SC-04	20	35	10	15	17	0	2	57	33	37
2018	SC-05	19	51	8	6	16	0	0	70	22	35
2017	SC	38	28	7	13	13	0	2	67	26	89
2017	SC-02	36	27	9	0	28	0	0	63	28	12
2017	SC-03	39	32	6	13	6	0	3	73	20	35
2017	SC-04	21	34	3	24	19	0	0	55	43	24
2017	SC-05	47	1	13	24	14	0	0	49	38	12
2014	SC	32	30	13	14	10	0	1	63	25	334
2014	SC-02	28	29	14	14	14	0	0	57	29	42
2014	SC-03	26	35	12	15	10	0	1	62	26	143
2014	SC-04	23	27	14	16	20	0	0	50	36	42
2014	SC-05	43	27	7	14	9	0	0	70	23	17

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	27	44	10	13	6	0	71	20	94
2020	SC-02	36	36	15	6	6	0	73	12	17
2020	SC-03	22	49	5	19	5	0	70	24	37
2019	SC	31	45	12	7	5	0	76	12	223
2019	SC-02	38	49	10	3	0	0	87	3	39
2019	SC-03	28	50	12	6	5	0	78	11	103
2019	SC-04	28	35	12	9	15	0	63	25	32
2019	SC-05	15	36	21	15	14	0	50	28	14
2018	SC	30	45	11	8	5	0	76	13	406
2018	SC-01	73	18	0	0	9	0	91	9	11
2018	SC-02	22	52	13	6	6	0	75	13	63
2018	SC-03	32	42	13	9	3	1	75	12	215
2018	SC-04	17	54	12	10	7	0	71	17	37
2018	SC-05	25	51	6	7	12	0	76	19	35
2017	SC	27	46	10	9	8	0	73	17	88
2017	SC-02	36	36	0	10	18	0	72	28	12
2017	SC-03	29	45	16	6	3	0	74	10	35
2017	SC-04	17	53	4	5	21	0	70	25	24
2017	SC-05	0	61	12	26	1	0	61	28	12
2014	SC	27	44	15	9	5	0	71	14	334
2014	SC-02	31	38	14	14	3	0	69	17	42
2014	SC-03	23	48	17	7	6	0	70	12	143
2014	SC-04	23	49	4	12	11	0	72	23	42
2014	SC-05	35	44	14	3	3	0	80	6	17

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	26	38	25	7	5	0	0	64	11	93
2020	SC-02	26	22	39	6	6	0	0	48	13	16
2020	SC-03	24	46	19	8	3	0	0	70	11	37
2019	SC	24	44	21	8	3	0	0	69	11	223
2019	SC-02	31	41	18	8	3	0	0	72	10	39
2019	SC-03	22	50	20	4	3	0	0	73	7	103
2019	SC-04	25	41	22	6	6	0	0	66	12	32
2019	SC-05	7	43	29	21	0	0	0	50	21	14
2018	SC	25	46	16	8	4	1	1	72	12	406
2018	SC-01	36	45	0	9	9	0	0	82	18	11
2018	SC-02	14	52	19	11	2	0	2	68	13	63
2018	SC-03	27	47	15	8	2	0	0	75	10	215
2018	SC-04	19	49	16	2	10	0	2	70	13	37
2018	SC-05	25	37	26	6	7	0	0	62	12	35

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	19	33	25	19	3	0	1	53	22	94
2020	SC-02	24	24	27	24	0	0	0	49	24	17
2020	SC-03	19	35	27	16	0	0	3	56	17	37
2019	SC	23	36	21	10	6	4	0	61	17	226
2019	SC-02	31	38	15	5	3	8	0	75	8	39
2019	SC-03	17	37	27	12	3	4	0	56	16	106
2019	SC-04	26	38	19	6	10	0	0	65	16	31
2019	SC-05	7	33	27	7	20	6	0	43	29	15
2018	SC	19	46	20	9	4	2	1	66	13	409
2018	SC-01	55	36	9	0	0	0	0	91	0	11
2018	SC-02	32	29	21	16	0	2	2	62	16	63
2018	SC-03	17	47	22	8	3	3	0	66	11	219
2018	SC-04	13	51	23	6	7	0	0	64	13	36
2018	SC-05	11	53	14	3	19	0	0	64	22	36
2017	SC	29	37	16	6	9	2	2	69	15	89
2017	SC-02	36	36	9	0	19	0	0	72	19	12
2017	SC-03	32	35	19	7	0	3	3	72	7	35
2017	SC-04	30	39	9	5	16	2	0	70	21	24
2017	SC-05	12	38	12	14	24	0	0	50	38	12
2014	SC	25	34	21	11	6	3	0	61	17	331
2014	SC-02	28	27	27	14	3	0	0	55	17	42
2014	SC-03	17	36	27	9	8	4	1	55	17	142
2014	SC-04	18	39	20	18	6	0	0	56	24	42
2014	SC-05	46	41	0	7	6	0	0	87	13	17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	16	40	22	9	5	3	5	60	15	94
2020	SC-02	12	30	27	6	6	12	6	52	15	17
2020	SC-03	16	41	22	11	3	3	5	62	15	37
2019	SC	27	33	23	6	4	5	2	64	11	228
2019	SC-02	35	28	20	8	0	8	3	69	8	40
2019	SC-03	22	41	25	3	3	6	1	67	6	106
2019	SC-04	28	22	31	6	9	3	0	52	16	32
2019	SC-05	20	33	27	0	13	6	0	57	14	15
2018	SC	22	40	22	5	6	4	2	66	11	409
2018	SC-01	45	18	27	0	0	9	0	70	0	11
2018	SC-02	30	33	22	5	5	3	2	67	10	63
2018	SC-03	22	43	21	5	2	4	2	70	8	219
2018	SC-04	7	48	26	3	10	5	0	58	15	36
2018	SC-05	21	30	27	3	19	0	0	52	22	36
2017	SC	28	33	14	6	8	5	6	69	15	89
2017	SC-02	45	27	0	0	10	0	18	88	12	12
2017	SC-03	29	29	16	6	7	6	6	67	15	35
2017	SC-04	19	50	7	3	21	0	0	69	24	24
2017	SC-05	13	36	36	3	1	12	0	55	5	12
2014	SC	28	32	19	8	6	6	2	64	15	331
2014	SC-02	23	34	22	8	1	8	4	65	10	42
2014	SC-03	20	37	19	9	6	7	1	63	16	142
2014	SC-04	26	34	22	9	3	5	1	63	14	42
2014	SC-05	43	34	17	0	6	0	0	77	6	17

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	28	39	15	13	4	0	1	68	17	94
2020	SC-02	18	42	24	9	6	0	0	61	15	17
2020	SC-03	30	32	16	16	3	0	3	64	19	37
2019	SC	35	39	14	7	4	0	0	74	11	227
2019	SC-02	53	23	20	5	0	0	0	75	5	40
2019	SC-03	33	45	12	7	2	1	0	79	9	105
2019	SC-04	28	38	21	6	6	0	0	66	12	32
2019	SC-05	14	47	6	13	20	0	0	60	33	15
2018	SC	27	47	14	8	3	0	0	75	11	408
2018	SC-01	45	55	0	0	0	0	0	100	0	11
2018	SC-02	29	48	13	6	2	2	2	79	8	63
2018	SC-03	28	46	16	7	2	0	0	75	10	217
2018	SC-04	21	55	7	13	3	0	0	76	16	36
2018	SC-05	27	38	16	9	10	0	0	65	19	36
2017	SC	34	31	20	7	8	0	0	65	15	89
2017	SC-02	36	36	9	9	10	0	0	72	19	12
2017	SC-03	39	29	19	6	6	0	0	68	13	35
2017	SC-04	17	40	17	5	21	0	0	58	25	24
2017	SC-05	36	13	38	12	1	0	0	49	13	12
2014	SC	33	35	16	11	5	0	0	68	16	333
2014	SC-02	27	44	5	17	6	0	0	71	23	42
2014	SC-03	25	39	23	7	5	1	0	65	12	143
2014	SC-04	25	38	16	16	5	0	0	63	20	42
2014	SC-05	50	20	7	17	6	0	0	70	23	17

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	33	33	16	5	9	2	3	69	14	92
2020	SC-02	45	24	6	6	12	0	6	74	19	17
2020	SC-03	31	31	25	3	3	6	3	67	6	36
2020	SC-05	45	30	7	7	11	0	0	74	18	14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	15	32	22	14	6	8	3	52	22	94
2020	SC-02	18	24	27	6	6	12	6	52	15	17
2020	SC-03	14	30	22	16	8	8	3	48	27	37

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	28	39	11	11	5	1	6	72	17	94
2020	SC-02	24	49	9	0	12	0	6	78	13	17
2020	SC-03	30	32	14	14	3	3	5	68	18	37

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	18	31	23	15	12	0	0	49	28	93
2020	SC-02	19	26	26	6	22	0	0	45	29	16
2020	SC-03	22	32	16	24	5	0	0	54	30	37
2019	SC	22	39	18	11	8	1	1	62	20	223
2019	SC-02	21	41	26	5	5	3	0	63	11	39
2019	SC-03	24	41	16	11	8	0	1	66	19	103
2019	SC-04	16	32	19	18	15	0	0	47	34	32
2019	SC-05	7	36	22	14	14	0	7	47	30	14
2018	SC	16	45	17	12	8	2	1	62	20	406
2018	SC-01	27	55	18	0	0	0	0	82	0	11
2018	SC-02	24	40	21	5	11	0	0	63	16	63
2018	SC-03	16	47	15	14	5	2	1	64	20	215
2018	SC-04	7	45	19	6	23	0	0	52	29	37
2018	SC-05	3	50	19	15	13	0	0	53	28	35
2017	SC	23	34	20	8	11	2	2	58	21	89
2017	SC-02	18	63	0	0	19	0	0	81	19	12
2017	SC-03	29	29	26	6	6	0	3	60	13	35
2017	SC-04	16	23	22	2	24	14	0	45	30	24
2017	SC-05	12	12	25	37	14	0	0	24	51	12
2014	SC	25	36	17	13	9	1	1	61	22	333
2014	SC-02	30	30	15	16	5	0	3	62	23	42
2014	SC-03	21	39	19	10	10	1	1	60	20	142
2014	SC-04	19	35	11	16	20	0	0	53	36	42
2014	SC-05	28	31	24	10	6	0	0	60	16	17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	22	40	14	14	10	0	2	63	23	94
2020	SC-02	24	24	30	6	15	0	0	49	21	17
2020	SC-03	22	43	8	16	8	0	3	67	25	37
2019	SC	23	36	14	11	12	2	2	62	23	228
2019	SC-02	38	28	8	13	13	3	0	67	26	40
2019	SC-03	18	41	19	11	8	1	3	61	20	106
2019	SC-04	22	32	12	3	28	3	0	55	32	32
2019	SC-05	7	33	27	13	14	6	0	43	29	15
2018	SC	22	42	14	11	7	3	0	67	18	404
2018	SC-01	45	27	18	0	9	0	0	73	9	11
2018	SC-02	32	40	10	13	3	2	2	74	16	63
2018	SC-03	19	45	14	13	5	4	0	66	19	215
2018	SC-04	20	43	8	7	22	0	0	63	29	35
2018	SC-05	29	36	22	3	10	0	0	65	13	35
2017	SC	33	32	10	7	14	2	2	67	22	89
2017	SC-02	45	36	0	0	19	0	0	81	19	12
2017	SC-03	32	33	6	6	16	3	3	69	24	35
2017	SC-04	19	50	4	2	24	0	2	70	26	24
2017	SC-05	36	12	25	28	0	0	0	47	28	12
2014	SC	26	34	15	11	9	4	2	64	21	332
2014	SC-02	23	29	14	8	11	8	5	61	22	42
2014	SC-03	21	36	15	13	9	5	1	60	24	142
2014	SC-04	24	31	20	19	6	0	0	55	25	42
2014	SC-05	53	30	7	7	3	0	0	83	10	17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	22	36	16	19	7	0	0	58	26	94
2020	SC-02	18	30	27	6	18	0	0	49	24	17
2020	SC-03	22	41	14	24	0	0	0	62	24	37
2019	SC	18	36	27	9	8	2	0	55	17	228
2019	SC-02	33	30	23	8	3	5	0	66	11	40
2019	SC-03	13	41	31	8	6	1	0	54	14	106
2019	SC-04	9	35	25	12	12	3	3	47	26	32
2019	SC-05	7	20	33	13	26	0	0	27	39	15
2018	SC	18	42	19	13	7	0	0	60	20	406
2018	SC-01	45	36	9	9	0	0	0	82	9	11
2018	SC-02	25	37	19	16	3	0	0	62	19	63
2018	SC-03	19	44	18	14	6	0	0	63	20	216
2018	SC-04	8	37	28	10	17	0	0	45	27	35
2018	SC-05	16	36	21	12	15	0	0	52	27	36

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	15	24	19	15	23	2	1	41	40	93
2020	SC-02	12	42	6	12	27	0	0	55	39	17
2020	SC-03	16	14	24	22	22	0	3	31	44	37
2020	SC-05	15	30	15	7	33	0	0	45	41	14
2019	SC	16	32	15	19	14	4	0	50	34	227
2019	SC-02	23	38	8	18	10	5	0	63	29	40
2019	SC-03	14	29	22	15	16	4	0	45	33	105
2019	SC-04	9	28	19	28	12	3	0	39	42	32
2019	SC-05	0	40	13	33	13	0	0	40	47	15
2018	SC	15	33	18	15	14	4	0	51	31	405
2018	SC-01	45	36	9	0	0	9	0	90	0	11
2018	SC-02	22	41	14	13	6	3	0	66	20	63
2018	SC-03	12	33	19	17	16	3	0	46	34	215
2018	SC-04	14	41	10	11	21	3	0	56	33	35
2018	SC-05	17	20	21	24	15	3	0	38	40	36
2017	SC	16	39	9	16	15	5	0	58	33	89
2017	SC-02	18	45	0	0	28	9	0	69	31	12
2017	SC-03	22	22	17	23	13	3	0	46	37	35
2017	SC-04	3	51	3	2	25	16	0	64	32	24
2017	SC-05	12	62	0	24	3	0	0	74	26	12
2014	SC	15	26	16	20	18	5	0	43	40	333
2014	SC-02	17	24	18	22	20	0	0	40	42	42
2014	SC-03	9	29	16	21	19	6	0	41	42	142
2014	SC-04	8	29	12	21	27	3	0	38	49	42
2014	SC-05	31	21	3	21	23	0	0	53	44	17

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	28	55	10	6	2	82	8	93
2020	SC-02	19	52	22	0	6	71	6	16
2020	SC-03	35	54	3	8	0	89	8	37

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	35	52	7	6	0	0	86	6	93
2020	SC-02	42	39	0	18	0	0	82	18	17
2020	SC-03	44	50	6	0	0	0	94	0	36
2019	SC	35	47	9	6	2	0	82	9	221
2019	SC-02	45	39	11	3	0	3	86	3	38
2019	SC-03	30	51	9	7	3	0	81	10	102
2019	SC-04	38	40	12	6	3	0	78	9	32
2019	SC-05	21	43	14	22	0	0	64	22	14
2017	SC	36	31	17	8	6	2	68	14	89
2017	SC-02	54	27	9	1	9	0	81	10	12
2017	SC-03	32	29	19	13	3	3	64	17	35
2017	SC-04	49	37	6	8	0	0	86	8	24
2017	SC-05	12	39	37	0	12	0	51	12	12
2014	SC	36	41	13	6	3	1	77	9	331
2014	SC-02	43	42	11	3	1	0	85	4	42
2014	SC-03	32	42	15	6	5	1	75	11	141
2014	SC-04	23	41	22	8	5	1	65	13	42
2014	SC-05	63	23	7	0	7	0	86	7	17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	35	38	12	12	4	0	72	16	94
2020	SC-02	30	45	0	12	12	0	76	24	17
2020	SC-03	32	51	14	3	0	0	84	3	37
2019	SC	37	42	9	9	3	0	79	13	222
2019	SC-02	37	42	8	8	5	0	79	13	38
2019	SC-03	37	43	10	9	2	0	80	11	103
2019	SC-04	37	47	6	3	6	0	85	9	32
2019	SC-05	14	57	7	22	0	0	71	22	14
2017	SC	32	40	7	13	9	0	72	22	88
2017	SC-02	36	36	9	0	19	0	72	19	12
2017	SC-03	33	37	7	20	3	0	70	23	34
2017	SC-04	35	37	1	22	5	0	72	27	24
2017	SC-05	25	38	12	1	24	0	63	25	12
2014	SC	33	42	10	9	5	0	76	15	332
2014	SC-02	35	42	8	12	3	0	77	15	42
2014	SC-03	26	49	10	7	7	1	75	15	141
2014	SC-04	25	45	10	20	0	0	71	20	42
2014	SC-05	46	30	7	7	10	0	76	17	17

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	67	29	0	1	1	2	98	2	94
2020	SC-02	67	27	0	6	0	0	94	6	17
2020	SC-03	76	19	0	0	3	3	97	3	37
2017	SC	63	25	2	2	0	8	95	2	89
2017	SC-02	82	0	0	0	0	18	100	0	12
2017	SC-03	61	35	0	0	0	3	100	0	35
2017	SC-04	76	6	1	3	0	14	95	4	24
2017	SC-05	14	49	13	12	0	12	72	13	12
2014	SC	61	24	6	3	2	4	88	5	332
2014	SC-02	70	18	5	0	3	4	91	3	42
2014	SC-03	53	30	8	2	4	3	86	6	141
2014	SC-04	71	20	3	3	0	3	93	4	42
2014	SC-05	79	7	0	7	0	7	92	8	17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	6	13	16	9	18	21	17	31	44	92
2020	SC-02	6	19	10	6	13	19	26	47	35	16
2020	SC-03	8	11	22	8	25	14	11	26	44	36
2019	SC	23	14	13	11	10	17	11	52	29	223
2019	SC-02	31	10	15	5	5	28	5	62	15	39
2019	SC-03	21	13	13	11	10	14	18	51	30	104
2019	SC-04	23	13	16	16	19	6	7	41	40	31
2019	SC-05	20	7	33	20	6	13	0	31	31	15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	26	74	94
2020	SC-03	30	70	37
2019	SC	22	78	223
2019	SC-02	15	85	40
2019	SC-03	22	78	103
2019	SC-04	31	69	32
2018	SC	20	80	404
2018	SC-02	15	85	62
2018	SC-03	22	78	213
2018	SC-04	24	76	37
2018	SC-05	28	72	36

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	65	35	24
2020	SC-03	55	45	11
2019	SC	63	37	49
2019	SC-03	57	43	23
2018	SC	65	35	78
2018	SC-03	67	33	45
2018	SC-05	52	48	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	70	30	24
2019	SC	65	35	49
2019	SC-03	70	30	23
2018	SC	70	30	75
2018	SC-03	65	35	43

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	SC	100	24
2020	SC-03	100	11
2019	SC	100	49
2019	SC-03	100	23
2019	SC-04	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	12	88	72
2018	SC-03	20	80	40

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	24	76	24
2019	SC	49	51	49
2019	SC-03	52	48	23
2018	SC	48	52	73
2018	SC-03	50	50	42
2018	SC-05	52	48	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	52	48	24
2020	SC-03	55	45	11
2019	SC	43	57	49
2019	SC-03	43	57	23
2018	SC	33	67	71
2018	SC-03	25	75	40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	65	35	24
2019	SC	35	65	49
2019	SC-03	30	70	23
2018	SC	38	62	71
2018	SC-03	40	60	40

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	70	30	24
2019	SC	43	57	49
2019	SC-03	57	43	23
2018	SC	41	59	74
2018	SC-03	47	53	43

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	20	80	24
2019	SC	36	64	49
2019	SC-03	26	74	23
2019	SC-04	50	50	10
2018	SC	20	80	70
2018	SC-03	21	79	39
2018	SC-05	0	100	10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	54	46	24
2020	SC-03	45	55	11
2019	SC	63	37	49
2019	SC-03	78	22	23
2019	SC-04	50	50	10
2018	SC	64	36	76
2018	SC-03	71	29	45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	37	63	24
2019	SC	53	47	49
2019	SC-03	57	43	23
2018	SC	38	62	74
2018	SC-03	42	58	43

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	14	86	49
2018	SC	13	87	70
2018	SC-03	13	87	39

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	14	86	49
2018	SC	23	77	71
2018	SC-03	23	78	40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	41	59	24
2019	SC	53	47	49
2019	SC-03	52	48	23
2019	SC-04	51	49	10
2018	SC	40	60	72
2018	SC-03	34	66	41
2018	SC-05	48	52	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	20	80	24
2019	SC	41	59	49
2019	SC-03	39	61	23
2018	SC	56	44	72
2018	SC-03	59	41	41

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	14	86	71
2018	SC-03	13	87	39

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	54	46	24
2020	SC-03	45	55	11
2019	SC	54	46	48
2019	SC-03	61	39	23
2018	SC	40	60	73
2018	SC-03	37	63	41

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	50	50	24
2019	SC	48	52	48
2019	SC-03	61	39	23
2018	SC	39	61	72
2018	SC-03	45	55	40

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	24	76	24

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	22	78	24
2019	SC	14	86	48
2018	SC	10	90	71

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	20	80	24
2019	SC	12	88	48

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	24	76	24

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	28	72	24
2019	SC	27	73	48
2019	SC-03	26	74	23
2018	SC	28	72	72
2018	SC-03	33	68	40

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	11	89	48
2018	SC	7	93	71
2018	SC-05	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	29	71	48
2019	SC-03	30	70	23
2018	SC	42	58	78
2018	SC-03	42	58	45
2018	SC-05	48	52	10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	29	71	18
2018	SC	10	90	71
2018	SC-05	0	100	10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	29	71	18
2018	SC	21	79	69
2018	SC-03	31	69	39

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	7	93	69
2018	SC-03	13	87	39
2018	SC-05	0	100	10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	29	71	18
2018	SC	10	90	69
2018	SC-03	13	87	39

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	29	71	18
2018	SC	11	89	69
2018	SC-05	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	18
2018	SC	17	83	69
2018	SC-03	18	82	39

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	13	87	69
2018	SC-03	13	87	39

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	29	71	18
2018	SC	17	83	70
2018	SC-03	15	85	40
2018	SC-05	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	12	88	69

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	29	71	18
2018	SC	28	72	71
2018	SC-03	24	76	41

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	11	89	69

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	34	66	18
2018	SC	39	61	73
2018	SC-03	40	60	43

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	51	49	18
2018	SC	70	30	74
2018	SC-03	55	45	44

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	18

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	8	92	69
2018	SC-05	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	17	27	23	7	16	8	2	48	26	93
2020	SC-02	24	18	18	6	15	18	0	52	26	17
2020	SC-03	14	28	31	11	14	3	0	43	26	36
2019	SC	19	26	20	11	12	7	4	51	27	218
2019	SC-02	31	25	14	17	0	11	3	65	19	36
2019	SC-03	15	32	24	11	12	6	1	51	24	102
2019	SC-04	22	13	22	9	25	10	0	39	38	32
2019	SC-05	22	7	22	7	28	0	15	33	41	14
2018	SC	15	27	23	10	11	10	3	49	24	401
2018	SC-01	27	18	9	9	0	36	0	71	14	11
2018	SC-02	17	29	24	7	14	8	2	51	23	59
2018	SC-03	17	27	24	11	9	10	3	49	23	217
2018	SC-04	12	26	21	16	16	3	6	42	34	35
2018	SC-05	5	30	25	8	21	8	3	40	32	35
2017	SC	23	19	26	10	14	7	2	46	26	89
2017	SC-02	36	18	27	0	19	0	0	54	19	12
2017	SC-03	22	17	32	13	10	6	0	42	24	35
2017	SC-04	2	23	2	3	26	30	14	44	53	24
2017	SC-05	24	26	12	24	14	0	0	50	38	12
2014	SC	15	30	20	12	12	9	2	51	27	330
2014	SC-02	25	23	12	11	14	11	4	56	30	41
2014	SC-03	9	29	25	11	13	11	1	43	28	141
2014	SC-04	13	34	22	16	14	1	0	47	31	42
2014	SC-05	28	34	7	7	23	0	0	63	30	17

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	22	25	25	10	12	5	1	50	23	94
2020	SC-02	18	30	24	6	6	9	6	57	14	17
2020	SC-03	27	16	30	14	11	3	0	44	25	37
2019	SC	30	32	16	12	8	3	0	64	20	220
2019	SC-02	39	32	13	11	0	5	0	75	11	38
2019	SC-03	28	36	18	10	8	0	0	65	18	102
2019	SC-04	25	22	18	18	12	3	0	49	32	32
2019	SC-05	36	14	15	14	21	0	0	50	35	14
2018	SC	20	40	16	11	8	4	1	63	20	400
2018	SC-01	36	27	9	0	0	27	0	88	0	11
2018	SC-02	23	42	18	12	3	2	0	66	15	60
2018	SC-03	20	40	16	12	7	4	1	64	19	214
2018	SC-04	16	41	18	9	15	0	0	57	25	36
2018	SC-05	8	44	14	8	23	3	0	53	33	35
2017	SC	25	21	23	10	12	7	2	50	24	88
2017	SC-02	45	9	27	0	19	0	0	54	19	12
2017	SC-03	20	20	33	13	10	3	0	42	24	34
2017	SC-04	2	23	3	3	26	28	14	43	52	24
2017	SC-05	36	26	0	24	3	12	0	70	30	12
2014	SC	26	31	19	9	11	4	0	59	21	331
2014	SC-02	35	17	12	16	14	5	0	56	32	42
2014	SC-03	15	36	27	8	10	5	0	54	18	141
2014	SC-04	20	37	18	6	19	0	0	57	25	42
2014	SC-05	35	34	10	0	20	0	0	70	20	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	14	86	94
2020	SC-03	14	86	37
2019	SC	9	91	222
2019	SC-03	9	91	103
2019	SC-04	16	84	31
2019	SC-05	0	100	14
2018	SC	8	92	402
2018	SC-01	0	100	11
2018	SC-02	8	92	60
2018	SC-03	9	91	214
2018	SC-04	16	84	36

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	42	58	12
2019	SC	63	37	19
2018	SC	54	46	32
2018	SC-03	53	47	17

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	61	39	33
2018	SC-03	56	44	18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	SC	100	12
2019	SC	100	19
2018	SC	100	32
2018	SC-03	100	17

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	12

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	19	81	31

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	12

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	12

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	26	74	19
2018	SC	17	83	31

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	58	42	19
2018	SC	44	56	32
2018	SC-03	44	56	18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	SC	100	12
2018	SC	100	31
2018	SC-03	100	17

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	12

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	No (%)	Total responses
2020	SC	100	12
2018	SC	100	31
2018	SC-03	100	17

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	12

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	19	81	31

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	SC	100	12
2019	SC	100	19
2018	SC	100	31
2018	SC-03	100	17

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	27	73	19
2018	SC	31	69	32
2018	SC-03	39	61	18

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	37	63	19
2018	SC	21	79	33

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	37	63	19
2018	SC	24	76	33

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	18	82	33

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	SC	100	12
2018	SC	100	32
2018	SC-03	100	17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	SC	100	19
2018	SC	100	32
2018	SC-03	100	17

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	42	58	19
2018	SC	51	49	32
2018	SC-03	53	47	17

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	15	85	32

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	0	100	32
2018	SC-03	0	100	17

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	0	100	32
2018	SC-03	0	100	17

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	17	83	32

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	42	58	19
2018	SC	22	78	33

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	58	42	19
2018	SC	46	54	33
2018	SC-03	44	56	18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	SC	0	100	32
2018	SC-03	0	100	17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	63	37	19
2018	SC	62	38	32
2018	SC-03	65	35	17

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19
2018	SC	25	75	32

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	17	32	26	6	7	11	1	56	15	93
2020	SC-02	24	30	12	6	6	18	3	69	15	17
2020	SC-03	14	31	31	8	6	11	0	50	16	36
2019	SC	24	25	20	7	6	15	3	59	16	220
2019	SC-02	35	24	22	3	0	14	3	71	3	37
2019	SC-03	19	24	25	8	4	19	1	54	14	104
2019	SC-04	29	23	19	0	22	7	0	56	24	31
2019	SC-05	29	7	14	22	14	7	7	42	42	14
2018	SC	17	27	29	8	6	12	2	51	16	398
2018	SC-01	36	9	18	0	0	36	0	71	0	11
2018	SC-02	20	26	31	8	5	7	3	51	15	61
2018	SC-03	17	30	28	6	4	12	3	55	12	212
2018	SC-04	17	24	30	20	6	2	0	42	27	36
2018	SC-05	8	22	27	8	17	15	3	36	30	35
2017	SC	24	22	20	9	8	15	2	56	20	89
2017	SC-02	54	0	9	9	19	9	0	59	31	12
2017	SC-03	22	16	35	6	3	13	3	46	12	35
2017	SC-04	2	36	6	3	22	30	2	54	36	24
2017	SC-05	24	37	0	26	1	12	0	69	31	12
2014	SC	15	29	23	7	8	17	2	53	18	330
2014	SC-02	24	12	15	6	6	35	4	58	18	41
2014	SC-03	7	32	27	8	9	15	1	47	21	143
2014	SC-04	8	38	23	15	6	10	0	52	23	41
2014	SC-05	28	38	10	0	23	0	0	67	23	17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	22	31	23	8	8	6	2	58	18	94
2020	SC-02	18	36	18	6	6	6	9	64	14	17
2020	SC-03	22	30	24	14	3	8	0	56	18	37
2019	SC	31	30	17	9	7	5	0	65	17	222
2019	SC-02	45	21	24	3	3	5	0	69	6	38
2019	SC-03	29	32	20	8	6	6	0	64	14	104
2019	SC-04	29	32	16	6	13	3	0	64	20	31
2019	SC-05	44	14	14	15	14	0	0	58	28	14
2018	SC	20	38	21	7	5	8	1	64	13	391
2018	SC-01	40	20	10	0	0	30	0	86	0	10
2018	SC-02	23	38	23	10	0	3	2	65	11	60
2018	SC-03	19	44	19	5	4	7	1	69	10	208
2018	SC-04	20	27	34	10	10	0	0	47	19	35
2018	SC-05	19	30	20	9	16	5	0	52	27	35
2017	SC	31	26	14	11	10	7	2	63	22	88
2017	SC-02	59	10	0	10	21	0	0	69	31	11
2017	SC-03	29	26	22	10	3	6	3	61	14	35
2017	SC-04	2	53	5	5	22	14	0	64	31	24
2017	SC-05	47	13	1	13	13	12	0	69	30	12
2014	SC	25	32	19	8	7	8	1	62	16	331
2014	SC-02	29	15	20	11	5	19	0	55	20	42
2014	SC-03	15	39	21	7	9	9	0	59	18	143
2014	SC-04	20	42	12	15	8	0	3	65	23	42
2014	SC-05	46	34	0	7	13	0	0	80	20	17

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	20	80	92
2020	SC-02	12	88	17
2020	SC-03	24	76	37

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	11	89	93
2020	SC-02	6	94	17
2020	SC-03	14	86	37
2019	SC	12	88	223
2019	SC-02	13	87	39
2019	SC-03	11	89	103
2019	SC-04	13	87	31
2019	SC-05	20	80	15
2017	SC	12	88	88
2017	SC-02	0	100	12
2017	SC-03	16	84	35
2014	SC	13	87	322
2014	SC-03	17	83	140
2014	SC-04	9	91	41
2014	SC-05	0	100	17

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	26	74	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	89	11	10
2019	SC	54	46	26
2019	SC-03	64	36	11
2017	SC	45	55	11
2014	SC	61	39	43
2014	SC-03	66	34	22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	SC	43	43	7	7	86	7	14
2014	SC	43	45	10	2	88	2	26
2014	SC-03	37	49	15	0	85	0	15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	44	14	6	4	3	3	74	11	93
2020	SC-02	30	42	9	0	6	12	0	83	7	17
2020	SC-03	24	43	19	8	3	0	3	69	11	37

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	12	30	20	21	10	5	2	45	33	93
2020	SC-02	0	36	33	6	12	6	6	41	21	17
2020	SC-03	16	27	19	24	8	3	3	46	34	37
2020	SC-05	15	22	7	22	26	7	0	40	52	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	18	30	20	19	11	1	2	49	31	93
2020	SC-02	18	18	33	24	0	0	6	39	26	17
2020	SC-03	22	31	19	8	14	3	3	56	24	36

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	14	26	24	23	9	2	2	41	34	93
2020	SC-02	12	36	21	12	12	0	6	52	26	17
2020	SC-03	16	22	30	19	5	5	3	41	26	37
2020	SC-05	15	15	15	37	18	0	0	30	55	14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	13	32	20	19	12	1	2	46	33	93
2020	SC-02	12	12	15	30	24	0	6	26	58	17
2020	SC-03	14	36	25	14	6	3	3	53	21	36

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	20	32	24	15	5	1	2	54	21	92
2020	SC-02	26	19	35	6	6	0	6	48	14	16
2020	SC-03	25	31	22	17	0	3	3	59	18	36

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	25	21	16	4	19	15	69	7	94
2020	SC-02	36	12	15	0	18	18	76	0	17
2020	SC-03	27	16	24	3	11	19	62	4	37

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	14	27	20	15	17	5	2	44	35	93
2020	SC-02	18	30	27	6	12	0	6	52	19	17
2020	SC-03	8	32	14	19	19	5	3	44	41	37

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	32	35	15	12	4	1	1	69	16	93
2020	SC-02	30	36	15	12	6	0	0	67	18	17
2020	SC-03	31	36	19	11	0	0	3	69	11	36

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	12	33	19	21	15	1	45	36	94
2020	SC-02	6	18	39	18	18	0	24	36	17
2020	SC-03	16	41	16	11	14	3	58	25	37

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	0	100	11
2020	SC-05	0	100	11

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	12	31	26	16	10	4	1	46	27	94
2020	SC-02	0	36	42	0	12	3	6	40	13	17
2020	SC-03	14	27	24	27	5	3	0	42	33	37
2019	SC	23	25	25	10	11	5	0	51	23	227
2019	SC-02	31	15	31	13	8	3	0	47	21	39
2019	SC-03	23	29	26	11	8	3	0	53	19	106
2019	SC-04	16	28	25	3	21	6	0	47	26	32
2019	SC-05	7	33	27	7	20	6	0	43	29	15
2018	SC	10	31	23	19	12	5	1	43	33	411
2018	SC-01	45	18	9	0	0	27	0	88	0	11
2018	SC-02	10	33	24	16	11	5	2	46	29	63
2018	SC-03	10	31	22	20	13	5	0	42	34	219
2018	SC-04	5	32	16	28	14	5	0	39	44	37
2018	SC-05	3	35	24	17	22	0	0	37	39	36
2017	SC	10	34	21	20	13	2	0	45	34	88
2017	SC-02	9	54	0	19	18	0	0	63	37	12
2017	SC-03	10	30	23	23	10	3	0	41	34	34
2017	SC-04	19	18	22	2	39	0	0	37	41	24
2017	SC-05	12	26	36	25	1	0	0	38	26	12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	26	23	19	22	8	1	1	50	31	92
2020	SC-02	36	18	33	12	0	0	0	55	12	17
2020	SC-03	19	30	16	30	5	0	0	49	35	37
2020	SC-05	37	15	15	15	18	0	0	52	33	14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	28	31	23	7	4	7	64	11	94
2020	SC-02	30	30	27	0	6	6	65	6	17
2020	SC-03	24	35	30	8	0	3	61	8	37

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	17	34	21	18	8	1	52	27	94
2020	SC-02	18	18	36	15	12	0	36	27	17
2020	SC-03	19	41	19	14	8	0	59	22	37
2019	SC	26	31	20	15	7	0	57	23	227
2019	SC-02	31	41	10	15	3	0	72	18	39
2019	SC-03	24	35	23	13	6	0	58	19	106
2019	SC-04	25	29	16	12	18	0	54	31	32
2019	SC-05	20	7	27	27	20	0	27	46	15
2018	SC	14	37	20	16	11	1	52	28	410
2018	SC-01	36	45	9	9	0	0	82	9	11
2018	SC-02	16	29	29	15	10	2	46	25	62
2018	SC-03	14	39	18	17	11	1	53	29	219
2018	SC-04	11	35	20	14	17	2	47	32	37
2018	SC-05	8	32	28	19	14	0	40	32	36
2017	SC	16	34	20	12	18	0	50	30	89
2017	SC-02	9	54	0	0	37	0	63	37	12
2017	SC-03	26	26	29	13	6	0	52	19	35
2017	SC-04	16	39	1	19	25	0	55	44	24
2017	SC-05	0	12	25	25	38	0	12	63	12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	10	38	14	10	29	0	48	38	11
2020	SC-05	10	38	14	10	29	0	48	38	11
2019	SC	8	24	20	20	24	4	33	46	25
2019	SC-05	10	30	20	10	30	0	40	40	10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	11	22	22	22	22	1	33	44	94
2020	SC-02	18	30	27	12	12	0	49	24	17
2020	SC-03	16	22	19	16	24	3	39	42	37

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	9	22	21	21	27	0	0	31	48	94
2020	SC-02	6	36	9	18	30	0	0	42	49	17
2020	SC-03	11	16	19	19	35	0	0	27	54	37
2019	SC	9	13	24	20	33	0	0	22	54	227
2019	SC-02	5	15	28	15	36	0	0	21	51	39
2019	SC-03	8	12	28	19	32	0	0	21	51	106
2019	SC-04	3	9	15	25	47	0	0	12	72	32
2019	SC-05	7	7	20	33	34	0	0	14	67	15
2018	SC	5	13	19	21	40	1	1	19	62	410
2018	SC-01	9	18	36	9	27	0	0	27	36	11
2018	SC-02	6	10	25	17	40	2	0	16	58	63
2018	SC-03	3	12	20	20	44	0	1	16	65	219
2018	SC-04	5	11	16	26	43	0	0	15	69	37
2018	SC-05	13	21	11	21	34	0	0	34	55	36
2017	SC	2	14	19	27	39	0	0	16	65	89
2017	SC-02	0	18	19	36	27	0	0	18	63	12
2017	SC-03	0	19	23	19	39	0	0	19	58	35
2017	SC-04	2	4	6	22	66	0	0	6	88	24
2017	SC-05	1	3	24	36	37	0	0	4	72	12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	31	36	16	11	5	1	68	16	94
2020	SC-02	33	30	24	12	0	0	64	12	17
2020	SC-03	32	38	14	8	5	3	72	14	37
2019	SC	38	32	22	4	3	0	71	8	226
2019	SC-02	41	36	18	5	0	0	77	5	39
2019	SC-03	38	34	25	2	1	0	72	3	106
2019	SC-04	34	38	16	9	3	0	72	12	32
2019	SC-05	27	33	20	0	14	6	64	14	15
2018	SC	33	36	20	8	2	1	69	11	409
2018	SC-01	27	36	27	9	0	0	64	9	11
2018	SC-02	43	30	19	6	2	0	73	8	63
2018	SC-03	33	39	17	8	2	1	73	10	219
2018	SC-04	18	45	29	8	0	0	63	8	37
2018	SC-05	33	25	17	15	10	0	58	25	34
2017	SC	37	34	23	5	2	0	71	7	88
2017	SC-02	36	45	9	9	0	0	82	9	11
2017	SC-03	54	20	22	0	3	0	74	3	35
2017	SC-04	8	39	39	14	0	0	47	14	24
2017	SC-05	3	71	26	0	0	0	74	0	12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	43	29	12	10	5	0	1	73	15	92
2020	SC-02	29	39	13	13	6	0	0	68	19	16
2020	SC-03	53	28	8	3	6	0	3	83	9	36
2019	SC	49	28	11	5	4	0	3	79	9	225
2019	SC-02	54	28	10	8	0	0	0	82	8	39
2019	SC-03	52	29	10	3	3	1	2	83	6	106
2019	SC-04	48	26	3	9	10	0	3	77	20	31
2019	SC-05	40	20	20	7	7	0	6	64	14	15
2018	SC	39	32	17	7	3	1	2	73	10	409
2018	SC-01	36	27	18	9	0	0	9	70	10	11
2018	SC-02	40	30	16	8	2	3	2	73	10	63
2018	SC-03	44	29	15	6	3	0	3	76	9	218
2018	SC-04	26	38	30	6	0	0	0	64	6	37
2018	SC-05	37	26	19	8	10	0	0	62	19	35
2017	SC	42	30	14	5	0	3	5	79	6	86
2017	SC-02	45	45	0	9	0	0	0	91	9	11
2017	SC-03	48	29	13	3	0	0	6	83	4	34
2017	SC-04	40	9	22	2	0	14	14	68	2	24
2017	SC-05	38	25	25	12	0	0	0	63	12	12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	40	30	17	5	7	0	1	70	12	92
2020	SC-02	30	30	27	0	12	0	0	61	12	17
2020	SC-03	47	25	19	3	3	0	3	74	6	36
2020	SC-04	50	41	0	4	4	0	0	91	9	14
2019	SC	39	26	21	7	5	0	0	66	13	224
2019	SC-02	44	23	23	8	3	0	0	67	10	39
2019	SC-03	40	30	19	5	6	1	0	70	11	105
2019	SC-04	31	32	25	9	3	0	0	63	12	32
2019	SC-05	33	14	27	20	7	0	0	47	27	15
2018	SC	33	32	17	8	8	0	2	66	17	409
2018	SC-01	36	45	0	9	0	0	9	90	10	11
2018	SC-02	44	40	8	3	3	0	2	85	7	62
2018	SC-03	33	33	16	7	8	0	2	68	15	219
2018	SC-04	23	23	30	12	10	2	0	47	22	37
2018	SC-05	22	19	22	20	17	0	0	41	37	35
2017	SC	34	20	30	8	7	0	2	55	14	89
2017	SC-02	27	36	28	9	0	0	0	63	9	12
2017	SC-03	45	16	26	7	6	0	0	61	13	35
2017	SC-04	44	4	36	6	10	0	0	48	16	24
2017	SC-05	0	24	59	14	3	0	0	24	17	12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	48	26	13	8	3	0	1	75	11	94
2020	SC-02	45	24	12	12	6	0	0	70	18	17
2020	SC-03	54	16	16	11	0	0	3	72	11	37
2019	SC	48	31	13	4	2	0	1	80	6	224
2019	SC-02	51	28	10	5	5	0	0	79	10	39
2019	SC-03	45	38	12	3	0	1	1	84	3	105
2019	SC-04	53	25	16	6	0	0	0	78	6	32
2019	SC-05	53	20	13	7	7	0	0	73	14	15
2018	SC	46	30	16	4	3	0	1	77	7	409
2018	SC-01	50	30	20	0	0	0	0	80	0	10
2018	SC-02	51	30	11	3	2	2	2	84	5	63
2018	SC-03	47	30	15	3	3	0	2	79	6	219
2018	SC-04	48	29	16	3	3	0	0	77	7	37
2018	SC-05	39	16	29	12	3	0	0	56	15	35
2017	SC	50	24	12	7	3	2	2	77	10	89
2017	SC-02	54	18	10	18	0	0	0	72	18	12
2017	SC-03	52	29	13	0	3	0	3	83	3	35
2017	SC-04	70	10	6	0	14	0	0	80	14	24
2017	SC-05	47	13	25	14	0	0	0	61	14	12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	27	19	26	14	14	0	1	46	27	94
2020	SC-02	6	24	39	12	18	0	0	30	30	17
2020	SC-03	35	8	19	16	19	0	3	44	36	37
2019	SC	31	27	22	11	9	0	0	58	20	225
2019	SC-02	38	21	13	13	15	0	0	59	28	39
2019	SC-03	25	28	25	13	8	1	0	53	21	106
2019	SC-04	40	25	18	9	6	0	0	66	16	32
2019	SC-05	27	33	20	7	14	0	0	60	20	15
2018	SC	24	27	24	14	8	1	2	52	23	408
2018	SC-01	55	9	18	9	0	0	9	70	10	11
2018	SC-02	35	23	21	13	6	2	0	59	20	62
2018	SC-03	19	28	25	16	9	1	2	48	26	219
2018	SC-04	25	25	22	13	9	2	2	53	24	36
2018	SC-05	24	22	27	17	7	0	3	47	25	35
2017	SC	23	29	26	14	8	0	0	52	22	88
2017	SC-02	0	45	28	9	18	0	0	45	27	12
2017	SC-03	33	24	23	10	10	0	0	57	20	34
2017	SC-04	22	25	48	3	2	0	0	47	5	24
2017	SC-05	24	13	13	50	0	0	0	37	50	12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	30	18	22	14	9	1	6	52	25	93
2020	SC-02	18	18	27	24	6	0	6	39	32	17
2020	SC-03	36	19	19	8	14	0	3	57	23	36

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	29	24	30	12	5	0	0	52	17	94
2020	SC-02	24	12	36	21	6	0	0	36	27	17
2020	SC-03	41	24	27	3	5	0	0	65	8	37
2019	SC	35	33	17	9	4	2	0	70	13	225
2019	SC-02	45	24	21	11	0	0	0	68	11	38
2019	SC-03	29	39	18	8	4	1	1	69	13	106
2019	SC-04	34	41	9	3	9	3	0	78	13	32
2019	SC-05	47	14	20	13	0	6	0	65	14	15
2018	SC	30	33	22	8	4	1	1	64	13	408
2018	SC-01	36	36	9	18	0	0	0	73	18	11
2018	SC-02	41	25	23	10	2	0	0	66	11	61
2018	SC-03	28	35	21	8	4	1	2	65	12	219
2018	SC-04	24	48	12	6	10	0	0	72	16	37
2018	SC-05	37	22	28	9	4	0	0	59	13	35
2017	SC	30	33	19	9	7	2	0	64	16	88
2017	SC-02	54	18	10	9	9	0	0	72	18	12
2017	SC-03	26	37	20	10	7	0	0	63	17	34
2017	SC-04	49	25	4	3	19	0	0	74	22	24
2017	SC-05	12	37	38	13	0	0	0	49	13	12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	26	29	26	13	6	0	0	55	19	94
2020	SC-02	18	12	42	9	18	0	0	30	27	17
2020	SC-03	38	24	24	11	3	0	0	62	14	37
2019	SC	39	31	16	9	4	1	1	71	13	225
2019	SC-02	54	26	5	8	5	3	0	82	13	39
2019	SC-03	33	38	17	8	2	2	1	73	10	106
2019	SC-04	31	34	16	12	6	0	0	66	19	32
2019	SC-05	34	13	33	13	7	0	0	47	20	15
2018	SC	29	34	20	10	4	1	2	65	14	408
2018	SC-01	45	27	18	9	0	0	0	73	9	11
2018	SC-02	33	30	18	13	5	2	0	63	18	61
2018	SC-03	30	33	21	6	5	1	3	66	11	219
2018	SC-04	25	43	17	12	3	0	0	68	15	37
2018	SC-05	25	25	26	19	7	0	0	49	25	35
2017	SC	30	33	21	9	4	3	0	65	13	88
2017	SC-02	36	45	10	9	0	0	0	81	9	12
2017	SC-03	33	27	23	7	7	3	0	62	14	34
2017	SC-04	32	25	34	5	5	0	0	56	10	24
2017	SC-05	25	39	12	24	0	0	0	64	24	12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	26	35	23	11	5	0	0	61	16	94
2020	SC-02	12	24	30	24	9	0	0	36	33	17
2020	SC-03	38	38	19	5	0	0	0	76	5	37
2019	SC	44	30	15	7	3	0	0	75	10	225
2019	SC-02	51	28	10	10	0	0	0	79	10	39
2019	SC-03	43	31	15	8	1	1	1	76	9	106
2019	SC-04	37	38	12	3	9	0	0	75	12	32
2019	SC-05	34	20	39	0	7	0	0	54	7	15
2018	SC	32	39	17	6	4	0	2	73	10	408
2018	SC-01	36	45	18	0	0	0	0	82	0	11
2018	SC-02	31	39	16	11	2	0	0	70	13	61
2018	SC-03	32	42	14	5	3	0	3	77	9	219
2018	SC-04	29	30	22	3	13	0	2	60	17	37
2018	SC-05	41	19	23	9	8	0	0	60	17	35
2017	SC	41	30	14	11	2	2	0	72	14	88
2017	SC-02	36	54	0	10	0	0	0	90	10	12
2017	SC-03	46	30	10	10	3	0	0	77	13	34
2017	SC-04	62	10	15	10	3	0	0	72	13	24
2017	SC-05	36	13	26	25	0	0	0	49	25	12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	30	28	23	14	5	0	58	19	93
2020	SC-02	19	19	39	13	10	0	39	22	16
2020	SC-03	38	19	24	16	3	0	57	19	37
2019	SC	40	30	16	8	5	0	70	14	226
2019	SC-02	44	28	8	15	5	0	72	21	39
2019	SC-03	37	34	20	6	3	1	71	9	106
2019	SC-04	34	34	12	13	6	0	69	19	32
2019	SC-05	40	13	20	7	20	0	53	27	15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	43	33	16	3	6	75	9	94
2020	SC-02	30	51	12	0	6	82	6	17
2020	SC-03	49	32	14	0	5	81	5	37

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	46	35	12	3	2	0	1	82	5	93
2020	SC-02	64	24	6	6	0	0	0	88	6	17
2020	SC-03	38	46	16	0	0	0	0	84	0	37
2020	SC-05	45	30	18	0	7	0	0	74	7	14
2019	SC	50	33	10	3	2	1	1	85	5	224
2019	SC-02	67	23	8	3	0	0	0	90	3	39
2019	SC-03	45	42	7	3	1	2	1	89	4	106
2019	SC-04	48	35	10	3	3	0	0	84	6	31
2019	SC-05	41	26	20	7	7	0	0	67	14	15
2018	SC	42	36	14	4	1	0	2	80	6	407
2018	SC-01	73	27	0	0	0	0	0	100	0	11
2018	SC-02	45	39	10	5	2	0	0	84	6	62
2018	SC-03	44	37	11	5	1	0	3	83	6	219
2018	SC-04	37	34	21	3	0	3	3	75	3	35
2018	SC-05	36	27	28	3	7	0	0	63	9	35
2017	SC	49	26	14	5	2	2	2	78	8	88
2017	SC-02	63	28	0	9	0	0	0	91	9	12
2017	SC-03	60	24	10	3	3	0	0	83	7	34
2017	SC-04	55	6	20	3	2	0	14	71	6	24
2017	SC-05	14	50	36	0	0	0	0	64	0	12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	36	27	21	8	8	0	63	16	93
2020	SC-02	35	32	19	6	6	0	68	13	16
2020	SC-03	35	30	19	5	11	0	65	16	37
2019	SC	44	32	19	4	1	0	76	5	225
2019	SC-02	46	33	15	3	3	0	79	5	39
2019	SC-03	42	39	16	3	0	1	81	3	106
2019	SC-04	40	25	32	3	0	0	65	3	32
2019	SC-05	40	20	20	14	7	0	59	20	15
2018	SC	41	32	18	5	3	1	74	8	409
2018	SC-01	45	36	18	0	0	0	82	0	11
2018	SC-02	51	37	10	2	2	0	87	3	63
2018	SC-03	41	32	16	5	4	2	75	8	219
2018	SC-04	40	36	19	5	0	0	75	5	36
2018	SC-05	28	19	28	15	9	0	48	24	35
2017	SC	38	24	20	7	11	0	62	18	89
2017	SC-02	27	36	1	18	18	0	63	36	12
2017	SC-03	45	19	22	3	10	0	65	13	35
2017	SC-04	58	8	31	2	2	0	66	3	24
2017	SC-05	24	3	38	12	24	0	26	36	12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	37	32	19	6	5	70	11	92
2020	SC-02	32	39	16	6	6	71	13	16
2020	SC-03	43	24	19	5	8	68	14	37
2020	SC-04	27	46	9	14	4	73	18	14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	52	22	13	9	5	0	0	74	13	92
2020	SC-02	48	19	13	6	13	0	0	68	19	16
2020	SC-03	47	22	17	8	6	0	0	69	14	36
2019	SC	64	17	10	5	1	1	1	83	7	223
2019	SC-02	69	15	8	5	0	3	0	87	5	39
2019	SC-03	63	20	8	5	2	1	2	85	7	105
2019	SC-04	68	7	16	10	0	0	0	74	10	31
2019	SC-05	53	14	20	7	0	0	6	71	7	15
2018	SC	50	31	8	4	2	3	2	86	6	399
2018	SC-01	73	27	0	0	0	0	0	100	0	11
2018	SC-02	52	25	10	7	2	3	2	81	9	61
2018	SC-03	51	32	8	3	1	2	3	88	4	215
2018	SC-04	58	26	3	0	11	3	0	86	11	34
2018	SC-05	35	29	18	7	3	8	0	70	10	34

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	55	15	14	10	6	0	0	70	15	93
2020	SC-02	52	13	19	10	6	0	0	65	16	16
2020	SC-03	51	19	11	14	5	0	0	70	19	37
2019	SC	65	14	12	6	2	0	0	80	8	225
2019	SC-02	74	10	8	5	0	3	0	87	5	39
2019	SC-03	65	18	10	6	1	0	0	83	7	106
2019	SC-04	50	22	12	6	6	0	3	75	13	32
2019	SC-05	54	6	27	13	0	0	0	60	13	15
2018	SC	54	25	11	4	3	1	2	81	7	408
2018	SC-01	73	9	0	0	0	0	18	100	0	11
2018	SC-02	60	22	10	3	3	0	2	84	6	63
2018	SC-03	53	27	11	4	2	0	3	82	6	217
2018	SC-04	52	22	16	0	9	0	0	74	9	37
2018	SC-05	38	27	20	10	4	0	0	66	14	35
2017	SC	65	14	7	8	4	2	0	80	13	89
2017	SC-02	63	9	1	27	0	0	0	72	27	12
2017	SC-03	68	10	13	6	3	0	0	78	10	35
2017	SC-04	66	6	6	3	19	0	0	72	22	24
2017	SC-05	49	49	1	0	1	0	0	97	1	12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	39	32	13	8	8	0	0	71	16	91
2020	SC-02	35	31	14	7	14	0	0	65	21	15
2020	SC-03	42	31	11	8	8	0	0	72	17	36
2019	SC	46	33	14	4	2	0	0	80	7	225
2019	SC-02	67	28	3	0	3	0	0	95	3	39
2019	SC-03	44	36	14	6	0	0	0	80	6	106
2019	SC-04	29	46	13	6	6	0	0	75	12	32
2019	SC-05	34	20	40	6	0	0	0	54	6	15
2018	SC	38	36	15	6	3	0	1	76	9	410
2018	SC-01	64	18	9	0	0	0	9	90	0	11
2018	SC-02	46	35	11	3	3	0	2	82	6	63
2018	SC-03	38	35	16	7	3	0	1	74	10	219
2018	SC-04	26	46	22	2	3	0	0	72	6	37
2018	SC-05	30	34	14	16	7	0	0	64	22	35
2017	SC	42	39	14	1	4	2	0	82	4	89
2017	SC-02	36	46	9	0	9	0	0	82	9	12
2017	SC-03	48	38	10	0	3	0	0	87	3	35
2017	SC-04	65	11	19	3	2	0	0	76	5	24
2017	SC-05	1	59	37	3	0	0	0	61	3	12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	43	28	18	5	7	0	0	71	11	93
2020	SC-02	32	39	16	0	13	0	0	71	13	16
2020	SC-03	46	24	19	5	5	0	0	70	11	37
2019	SC	47	30	12	6	5	0	0	77	11	226
2019	SC-02	56	21	10	10	3	0	0	77	13	39
2019	SC-03	43	37	10	5	3	1	1	82	8	106
2019	SC-04	41	34	16	3	6	0	0	75	9	32
2019	SC-05	34	27	27	13	0	0	0	61	13	15
2018	SC	41	29	15	9	4	1	1	71	13	409
2018	SC-01	73	18	0	0	0	0	9	100	0	11
2018	SC-02	46	29	11	6	6	0	2	76	13	63
2018	SC-03	43	28	17	7	2	1	2	73	9	218
2018	SC-04	25	40	7	11	17	0	0	65	27	37
2018	SC-05	33	19	26	20	3	0	0	52	22	35
2017	SC	46	27	13	7	6	2	0	74	13	89
2017	SC-02	36	27	10	9	18	0	0	63	27	12
2017	SC-03	55	26	10	10	0	0	0	81	10	35
2017	SC-04	47	25	6	3	19	0	0	72	22	24
2017	SC-05	24	36	38	3	0	0	0	59	3	12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	53	21	5	5	2	0	14	87	8	93
2020	SC-02	55	13	0	0	6	0	26	91	9	16
2020	SC-03	62	16	5	3	3	0	11	88	6	37
2019	SC	64	11	7	1	0	0	16	89	2	225
2019	SC-02	77	3	0	0	0	3	18	100	0	39
2019	SC-03	64	12	4	0	0	0	20	95	0	106
2019	SC-04	56	22	3	3	3	0	13	89	7	32
2019	SC-05	40	14	33	13	0	0	0	54	13	15
2018	SC	56	18	4	3	0	1	17	91	3	408
2018	SC-01	45	18	9	0	0	0	27	88	0	11
2018	SC-02	68	10	0	2	0	0	21	98	2	63
2018	SC-03	60	16	2	1	0	0	20	95	2	218
2018	SC-04	50	24	7	0	0	2	16	91	0	37
2018	SC-05	27	34	16	20	0	0	3	63	20	35
2017	SC	56	15	9	0	0	2	19	89	0	89
2017	SC-02	81	9	0	0	0	0	10	100	0	12
2017	SC-03	58	13	3	0	0	0	26	96	0	35
2017	SC-04	44	5	17	0	2	0	33	72	2	24
2017	SC-05	14	49	37	0	0	0	0	63	0	12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	58	26	12	1	1	0	2	85	2	92
2020	SC-02	64	24	12	0	0	0	0	88	0	17
2020	SC-03	65	16	14	3	3	0	0	81	5	37
2019	SC	69	19	7	1	0	0	2	91	2	222
2019	SC-02	74	13	11	0	0	0	3	89	0	38
2019	SC-03	69	21	5	1	1	1	3	93	2	105
2019	SC-04	63	28	6	3	0	0	0	91	3	32
2019	SC-05	74	13	6	7	0	0	0	87	7	15
2018	SC	58	27	6	2	1	1	5	90	3	409
2018	SC-01	73	9	0	0	0	0	18	100	0	11
2018	SC-02	73	13	8	2	0	0	5	90	2	63
2018	SC-03	56	29	5	1	2	1	6	91	3	219
2018	SC-04	60	29	3	0	0	5	2	96	0	37
2018	SC-05	47	25	18	10	0	0	0	72	10	34
2017	SC	58	24	5	0	0	2	10	94	0	88
2017	SC-02	81	19	0	0	0	0	0	100	0	12
2017	SC-03	58	29	3	0	0	0	10	96	0	35
2017	SC-04	56	10	16	2	0	0	16	79	2	23
2017	SC-05	24	38	13	0	0	0	25	82	0	12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	55	17	11	5	10	0	1	73	15	94
2020	SC-02	64	12	18	0	0	0	6	81	0	17
2020	SC-03	57	8	14	8	14	0	0	65	22	37
2019	SC	57	21	8	6	8	0	0	78	14	226
2019	SC-02	46	28	10	8	8	0	0	74	15	39
2019	SC-03	61	15	8	8	8	0	0	76	15	106
2019	SC-04	66	22	6	0	6	0	0	88	6	32
2019	SC-05	47	40	7	0	6	0	0	87	6	15
2018	SC	48	24	8	9	7	1	3	75	17	409
2018	SC-01	45	18	9	18	9	0	0	64	27	11
2018	SC-02	44	29	10	8	5	3	2	77	13	63
2018	SC-03	47	23	7	9	9	1	4	73	19	218
2018	SC-04	55	26	5	2	9	0	2	83	12	37
2018	SC-05	56	16	16	12	0	0	0	72	12	35
2017	SC	44	26	10	7	9	0	5	73	16	88
2017	SC-02	54	19	9	9	9	0	0	73	18	12
2017	SC-03	47	23	10	0	10	0	10	78	11	34
2017	SC-04	44	6	17	30	3	0	0	49	33	24
2017	SC-05	14	71	1	13	0	0	0	86	13	12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	49	25	12	8	6	0	0	74	14	93
2020	SC-02	45	30	12	6	6	0	0	76	12	17
2020	SC-03	54	19	11	11	5	0	0	73	16	37
2019	SC	56	28	9	4	2	0	1	85	6	224
2019	SC-02	56	28	13	3	0	0	0	85	3	39
2019	SC-03	53	30	9	5	2	0	1	85	7	105
2019	SC-04	63	21	10	3	3	0	0	84	6	32
2019	SC-05	47	40	0	13	0	0	0	87	13	15
2018	SC	47	33	13	4	1	0	2	82	5	408
2018	SC-01	64	18	0	0	0	0	18	100	0	11
2018	SC-02	55	26	19	0	0	0	0	81	0	62
2018	SC-03	47	35	11	3	1	0	2	85	4	219
2018	SC-04	39	31	22	8	0	0	0	70	8	37
2018	SC-05	24	49	11	10	5	0	0	73	16	35
2017	SC	43	28	23	5	0	2	0	71	5	89
2017	SC-02	36	28	27	9	0	0	0	64	9	12
2017	SC-03	51	26	19	3	0	0	0	77	3	35
2017	SC-04	44	41	14	0	2	0	0	84	2	24
2017	SC-05	13	36	39	12	0	0	0	49	12	12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	24	44	22	4	3	1	69	8	94
2020	SC-02	18	64	6	6	6	0	82	12	17
2020	SC-03	32	43	11	5	5	3	78	11	37

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	15	37	33	10	5	0	1	52	15	91
2020	SC-02	12	39	36	6	6	0	0	51	12	17
2020	SC-03	18	32	29	12	6	0	3	52	18	34
2019	SC	23	36	27	10	3	0	0	59	13	225
2019	SC-02	32	37	21	11	0	0	0	68	11	38
2019	SC-03	18	41	25	10	6	0	0	58	16	106
2019	SC-04	18	41	31	9	0	0	0	59	9	32
2019	SC-05	27	7	53	7	7	0	0	33	14	15
2018	SC	16	41	29	11	2	0	0	57	13	411
2018	SC-01	36	45	18	0	0	0	0	82	0	11
2018	SC-02	25	37	30	8	0	0	0	62	8	63
2018	SC-03	14	41	30	12	3	0	0	55	15	219
2018	SC-04	7	45	35	9	3	0	0	52	13	37
2018	SC-05	16	30	30	20	4	0	0	46	23	36
2017	SC	23	24	34	14	5	0	0	47	19	89
2017	SC-02	27	27	10	27	9	0	0	54	36	12
2017	SC-03	29	23	38	10	0	0	0	52	10	35
2017	SC-04	17	21	23	21	16	2	0	39	37	24
2017	SC-05	1	24	63	12	0	0	0	25	12	12

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	7	12	41	26	11	1	1	38	20	93
2020	SC-02	6	10	52	19	13	0	0	32	16	16
2020	SC-03	8	11	41	27	11	0	3	39	19	37
2019	SC	6	12	35	26	22	0	0	48	17	225
2019	SC-02	0	8	33	23	36	0	0	59	8	39
2019	SC-03	3	14	37	28	18	0	0	46	17	105
2019	SC-04	9	12	38	25	15	0	0	41	22	32
2019	SC-05	20	13	33	13	20	0	0	33	33	15
2018	SC	5	12	34	30	17	0	1	48	17	407
2018	SC-01	9	0	18	36	36	0	0	73	9	11
2018	SC-02	10	8	29	27	26	0	0	53	18	62
2018	SC-03	4	13	35	33	14	0	1	48	17	218
2018	SC-04	9	13	37	21	17	0	2	39	23	36
2018	SC-05	7	15	39	23	14	3	0	38	22	35
2017	SC	4	13	47	21	14	0	2	36	17	89
2017	SC-02	9	27	10	45	9	0	0	54	36	12
2017	SC-03	0	10	51	16	19	0	3	37	10	35
2017	SC-04	19	9	37	17	17	0	0	35	28	24
2017	SC-05	0	1	86	12	1	0	0	13	1	12

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	36	33	29	2	48	52	94
2020	SC-02	30	12	55	3	29	71	17
2020	SC-03	35	32	30	3	48	52	37

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	SC	22	78	35
2020	SC-03	15	85	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	30	17	21	12	10	1	10	53	24	94
2020	SC-02	30	12	12	24	12	6	3	47	40	17
2020	SC-03	24	19	30	11	11	0	5	46	23	37
2019	SC	32	18	18	11	14	2	5	53	27	227
2019	SC-02	35	20	15	10	10	5	5	61	22	40
2019	SC-03	30	17	19	11	17	2	4	49	30	105
2019	SC-04	44	13	22	6	16	0	0	56	22	32
2019	SC-05	20	14	33	20	14	0	0	33	33	15
2018	SC	25	18	18	13	14	5	7	49	31	406
2018	SC-01	64	18	9	0	9	0	0	82	9	11
2018	SC-02	24	19	21	11	11	10	3	50	26	62
2018	SC-03	21	20	16	16	13	4	9	47	34	215
2018	SC-04	19	16	25	17	17	0	6	37	36	37
2018	SC-05	39	8	21	5	15	5	5	53	23	36

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	3	28	14	17	35	0	3	32	54	35
2020	SC-03	8	23	15	15	38	0	0	31	54	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	SC	3	26	14	22	35	0	0	29	57	35
2020	SC-03	0	23	15	31	31	0	0	23	62	13

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - SC

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment