2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	38	35	11	10	5	1	74	15	82
2020	RO-03	34	38	15	9	4	0	72	13	47
2020	RO-04	37	21	11	21	5	5	61	28	19
2019	RO	41	38	7	8	5	0	79	14	95
2019	RO-03	40	39	5	9	7	0	79	16	57
2019	RO-04	42	32	16	11	0	0	74	11	19
2018	RO	34	37	12	10	6	0	72	16	125
2018	RO-03	35	40	9	7	9	0	76	16	82
2018	RO-04	26	26	26	17	4	0	52	22	23
2018	RO-05	47	33	13	7	0	0	80	7	15
2017	RO	28	48	12	10	3	0	76	12	117
2017	RO-03	33	43	12	9	3	0	77	12	78
2017	RO-04	14	59	9	14	5	0	72	18	22
2017	RO-05	18	64	9	9	0	0	82	9	12
2014	RO	24	49	13	5	10	0	72	15	128
2014	RO-03	24	42	16	9	10	0	65	19	71
2014	RO-04	28	54	3	0	15	0	82	15	32
2014	RO-05	16	63	16	0	5	0	79	5	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	23	11	18	18	1	52	37	82
2020	RO-03	26	28	6	21	19	0	53	40	47
2020	RO-04	16	5	26	21	26	5	22	50	19
2019	RO	27	22	19	17	16	0	49	32	96
2019	RO-03	24	19	17	17	22	0	43	40	58
2019	RO-04	21	32	26	21	0	0	53	21	19
2018	RO	17	38	10	19	16	0	55	35	126
2018	RO-03	17	35	7	23	17	0	52	40	82
2018	RO-04	8	38	13	21	21	0	46	42	24
2018	RO-05	33	40	20	0	7	0	73	7	15
2017	RO	13	36	21	19	12	0	48	31	117
2017	RO-03	15	31	18	22	14	0	46	36	78
2017	RO-04	5	40	28	14	14	0	45	28	22
2017	RO-05	14	59	18	9	0	0	73	9	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	60	30	5	1	4	90	5	83
2020	RO-03	57	32	6	2	2	89	4	47
2020	RO-04	55	35	5	0	5	90	5	20
2019	RO	57	27	9	2	4	84	6	96
2019	RO-03	53	29	9	2	7	83	9	58
2019	RO-04	53	32	16	0	0	84	0	19
2018	RO	51	37	5	3	4	88	7	125
2018	RO-03	51	39	1	4	5	90	9	82
2018	RO-04	46	29	17	4	4	75	8	24
2018	RO-05	53	40	7	0	0	93	0	15
2017	RO	54	35	9	1	2	89	3	115
2017	RO-03	55	33	8	1	3	88	4	76
2017	RO-04	55	26	18	0	0	82	0	22
2017	RO-05	45	55	0	0	0	100	0	12
2014	RO	49	30	14	5	2	79	7	128
2014	RO-03	45	29	17	4	4	74	9	71
2014	RO-04	57	22	12	9	0	79	9	32
2014	RO-05	46	48	5	0	0	95	0	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	40	39	10	8	4	0	78	12	83
2020	RO-03	36	38	9	13	4	0	74	17	47
2020	RO-04	30	50	15	0	5	0	80	5	20
2019	RO	49	29	9	8	4	0	78	13	96
2019	RO-03	43	31	10	9	7	0	74	16	58
2019	RO-04	47	37	5	11	0	0	84	11	19
2018	RO	41	36	8	10	5	1	77	15	126
2018	RO-03	43	34	6	11	6	0	77	17	82
2018	RO-04	25	38	17	13	4	4	65	17	24
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	40	34	16	5	5	0	74	10	116
2017	RO-03	44	27	17	7	5	0	71	12	77
2017	RO-04	28	49	9	5	9	0	77	14	22
2017	RO-05	36	50	14	0	0	0	86	0	12
2014	RO	32	39	14	10	5	1	72	14	128
2014	RO-03	22	44	15	12	6	1	67	18	71
2014	RO-04	51	28	6	9	5	0	79	15	32
2014	RO-05	33	41	21	5	0	0	74	5	19

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	33	22	24	10	11	0	0	55	21	82
2020	RO-03	30	15	28	13	15	0	0	45	28	47
2020	RO-04	16	37	26	11	11	0	0	53	21	19
2019	RO	38	22	14	13	14	0	0	60	26	95
2019	RO-03	34	19	16	14	17	0	0	53	31	58
2019	RO-04	33	28	11	17	11	0	0	61	28	18
2018	RO	28	33	13	10	14	2	0	62	24	126
2018	RO-03	28	35	11	9	15	2	0	65	24	82
2018	RO-04	17	25	17	17	25	0	0	42	42	24
2018	RO-05	40	33	20	7	0	0	0	73	7	15
2017	RO	22	32	20	12	13	1	1	54	26	117
2017	RO-03	25	26	21	13	14	1	0	52	27	78
2017	RO-04	14	36	14	14	18	0	5	52	34	22
2017	RO-05	18	54	14	9	0	5	0	75	9	12
2014	RO	8	31	18	16	25	2	0	40	41	128
2014	RO-03	7	29	18	17	26	3	0	37	44	71
2014	RO-04	6	28	16	16	34	0	0	35	49	32
2014	RO-05	11	41	26	11	11	0	0	52	22	19

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	25	30	24	8	14	0	55	21	80
2020	RO-03	19	28	28	9	17	0	47	26	47
2020	RO-04	18	29	24	12	18	0	47	29	17
2019	RO	34	25	13	13	16	0	59	28	95
2019	RO-03	26	24	14	14	22	0	50	36	58
2019	RO-04	33	33	6	22	6	0	67	28	18
2018	RO	23	34	14	13	16	1	57	29	125
2018	RO-03	20	34	15	12	18	1	54	31	82
2018	RO-04	13	38	8	21	21	0	50	42	24
2018	RO-05	47	27	20	7	0	0	73	7	15
2017	RO	21	33	20	12	13	1	54	26	116
2017	RO-03	25	27	18	13	15	1	53	29	78
2017	RO-04	10	33	29	14	14	0	42	29	21
2017	RO-05	18	59	14	9	0	0	77	9	12
2014	RO	8	28	15	23	25	2	36	48	128
2014	RO-03	4	27	16	23	27	3	32	52	71
2014	RO-04	9	22	13	22	34	0	32	56	32
2014	RO-05	11	38	21	25	5	0	49	30	19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	24	20	16	10	1	1	54	26	82
2020	RO-03	23	26	23	17	9	0	2	50	26	47
2020	RO-04	11	21	26	21	21	0	0	32	42	19
2019	RO	34	14	22	10	14	6	0	51	26	96
2019	RO-03	24	17	24	9	19	7	0	44	30	58
2019	RO-04	42	11	21	16	5	5	0	56	22	19
2018	RO	24	20	18	14	19	4	1	47	35	126
2018	RO-03	23	15	21	13	23	4	1	40	38	82
2018	RO-04	17	29	8	21	17	8	0	50	41	24
2018	RO-05	40	33	13	7	7	0	0	73	13	15
2017	RO	22	28	18	15	13	4	0	52	29	117
2017	RO-03	24	22	21	18	13	3	0	47	32	78
2017	RO-04	14	45	18	5	18	0	0	59	23	22
2017	RO-05	18	54	0	14	9	5	0	75	25	12
2014	RO	15	21	18	17	22	6	1	39	42	128
2014	RO-03	11	21	19	17	23	7	1	35	44	71
2014	RO-04	16	19	13	16	30	6	0	37	49	32
2014	RO-05	22	25	22	16	11	5	0	49	28	19

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	31	16	23	4	10	1	16	57	16	83
2020	RO-03	17	13	26	4	15	2	23	40	26	47
2020	RO-04	30	25	25	5	5	0	10	61	11	20
2019	RO	28	26	19	3	4	1	18	68	9	95
2019	RO-03	25	11	23	5	7	2	28	50	18	57
2019	RO-04	26	53	16	0	0	0	5	83	0	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	30	31	16	6	13	1	2	64	20	83
2020	RO-03	26	34	15	4	19	0	2	61	24	47
2020	RO-04	15	35	25	5	10	5	5	56	17	20
2019	RO	38	31	13	9	9	0	0	68	19	95
2019	RO-03	39	26	14	11	11	0	0	65	21	57
2019	RO-04	32	26	21	5	16	0	0	58	21	19
2018	RO	31	33	15	11	11	0	1	64	21	125
2018	RO-03	29	34	15	12	9	0	1	64	21	82
2018	RO-04	22	26	17	9	26	0	0	48	35	23
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	25	31	18	16	9	1	0	57	25	117
2017	RO-03	27	30	18	15	9	1	0	57	25	78
2017	RO-04	18	36	9	23	14	0	0	54	37	22
2017	RO-05	37	27	27	9	0	0	0	64	9	12
2014	RO	27	33	13	15	11	1	0	60	27	128
2014	RO-03	29	24	14	19	13	1	0	53	32	71
2014	RO-04	18	38	9	19	16	0	0	56	35	32
2014	RO-05	33	52	16	0	0	0	0	84	0	19

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	39	28	7	8	17	0	1	67	26	83
2020	RO-03	34	23	9	11	21	0	2	59	33	47
2020	RO-04	10	50	10	10	20	0	0	60	30	20
2019	RO	42	22	18	14	5	0	0	64	19	96
2019	RO-03	36	21	19	16	9	0	0	57	24	58
2019	RO-04	47	21	16	16	0	0	0	68	16	19
2018	RO	30	33	18	9	10	0	1	63	19	125
2018	RO-03	28	29	21	10	11	0	1	58	21	82
2018	RO-04	17	35	22	13	13	0	0	52	26	23
2018	RO-05	53	47	0	0	0	0	0	100	0	15
2017	RO	25	28	18	15	12	1	0	54	28	117
2017	RO-03	24	28	17	16	13	1	0	53	30	78
2017	RO-04	23	26	23	14	14	0	0	49	28	22
2017	RO-05	46	27	9	9	9	0	0	73	18	12
2014	RO	28	31	20	6	14	2	0	59	20	128
2014	RO-03	19	28	23	7	20	3	0	48	28	71
2014	RO-04	27	35	19	9	9	0	0	62	19	32
2014	RO-05	54	30	16	0	0	0	0	84	0	19

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	22	20	13	16	4	1	48	30	83
2020	RO-03	19	19	23	13	21	2	2	40	36	47
2020	RO-04	10	15	30	20	15	10	0	28	39	20
2019	RO	19	24	16	15	17	9	1	48	35	96
2019	RO-03	14	19	16	19	21	10	2	37	45	58
2019	RO-04	11	32	16	11	16	16	0	50	31	19
2018	RO	15	26	19	16	18	7	0	43	37	125
2018	RO-03	10	25	21	15	20	10	0	38	38	81
2018	RO-04	13	21	21	21	21	4	0	35	43	24
2018	RO-05	40	33	7	13	7	0	0	73	20	15
2017	RO	13	16	25	18	16	10	1	33	38	117
2017	RO-03	12	14	23	19	18	13	1	30	43	78
2017	RO-04	14	18	23	18	18	8	0	35	40	22
2017	RO-05	27	18	41	9	0	0	5	47	9	12
2014	RO	12	22	18	18	20	9	1	38	42	128
2014	RO-03	8	19	15	19	29	10	0	30	53	71
2014	RO-04	9	19	19	24	16	9	3	33	46	32
2014	RO-05	38	27	18	11	0	5	0	69	12	19

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	20	29	11	19	19	1	0	50	39	83
2020	RO-03	19	19	15	19	26	2	0	39	46	47
2020	RO-04	10	35	5	30	20	0	0	45	50	20
2019	RO	21	24	15	18	22	1	0	45	40	96
2019	RO-03	17	19	12	21	29	2	0	37	51	58
2019	RO-04	11	37	16	21	16	0	0	47	37	19
2018	RO	16	22	17	22	22	2	0	39	44	126
2018	RO-03	12	20	17	23	26	2	0	33	50	82
2018	RO-04	13	17	21	25	25	0	0	29	50	24
2018	RO-05	40	33	13	13	0	0	0	73	13	15
2017	RO	13	14	21	27	21	4	0	28	50	117
2017	RO-03	13	12	22	22	26	6	0	26	51	78
2017	RO-04	9	13	28	32	18	0	0	22	51	22
2017	RO-05	27	18	9	41	0	0	5	47	43	12
2014	RO	6	14	18	20	39	2	1	21	61	128
2014	RO-03	1	8	20	19	49	3	0	10	70	71
2014	RO-04	6	16	16	19	37	3	3	24	60	32
2014	RO-05	22	22	16	27	14	0	0	44	41	19

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	17	14	20	25	22	1	0	32	48	83
2020	RO-03	13	13	23	23	26	2	0	26	50	47
2020	RO-04	5	10	15	40	30	0	0	15	70	20
2019	RO	13	19	17	27	23	2	0	32	51	96
2019	RO-03	10	12	17	28	29	3	0	23	59	58
2019	RO-04	5	16	21	37	21	0	0	21	58	19
2018	RO	12	18	21	22	25	2	0	31	48	126
2018	RO-03	10	13	22	23	28	4	0	24	53	82
2018	RO-04	8	21	13	25	33	0	0	29	58	24
2018	RO-05	27	33	27	13	0	0	0	60	13	15
2017	RO	9	11	24	22	24	9	0	22	52	116
2017	RO-03	9	6	23	19	30	13	0	18	56	78
2017	RO-04	5	24	23	24	24	0	0	29	48	21
2017	RO-05	18	27	18	32	0	0	5	47	34	12
2014	RO	5	10	13	25	42	5	1	15	71	128
2014	RO-03	3	5	16	20	50	6	0	8	75	71
2014	RO-04	3	13	9	19	46	6	3	17	72	32
2014	RO-05	16	16	5	49	14	0	0	33	63	19

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	14	20	22	20	22	1	0	35	43	83
2020	RO-03	13	17	21	15	32	2	0	30	48	47
2020	RO-04	0	20	25	40	15	0	0	20	55	20
2019	RO	15	22	15	19	29	1	0	37	48	96
2019	RO-03	14	16	16	17	36	2	0	30	54	58
2019	RO-04	5	26	11	32	26	0	0	32	58	19
2018	RO	10	22	18	24	23	2	0	33	49	125
2018	RO-03	9	19	17	26	26	4	0	28	54	81
2018	RO-04	4	17	21	29	29	0	0	21	58	24
2018	RO-05	20	47	13	13	7	0	0	67	20	15
2017	RO	5	22	19	22	26	6	0	29	51	115
2017	RO-03	7	20	20	17	30	8	0	28	51	77
2017	RO-04	5	19	9	39	29	0	0	24	67	21
2017	RO-05	0	36	27	23	9	5	0	38	34	12
2014	RO	3	17	14	21	42	2	2	21	65	128
2014	RO-03	1	17	14	20	43	3	1	19	66	71
2014	RO-04	3	13	16	16	49	0	3	16	67	32
2014	RO-05	11	22	5	26	35	0	0	33	62	19

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	22	25	17	14	20	1	48	35	83
2020	RO-03	19	17	23	17	23	0	36	40	47
2020	RO-04	5	50	5	10	25	5	58	37	20
2019	RO	15	28	19	22	17	0	43	39	96
2019	RO-03	16	28	16	17	24	0	43	41	58
2019	RO-04	5	26	26	37	5	0	32	42	19
2018	RO	15	24	19	24	18	0	38	42	126
2018	RO-03	13	23	21	23	20	0	37	43	82
2018	RO-04	8	17	13	33	29	0	25	63	24
2018	RO-05	33	27	20	20	0	0	60	20	15
2017	RO	13	22	27	17	20	0	35	38	116
2017	RO-03	16	22	23	20	20	0	38	39	77
2017	RO-04	9	13	23	23	32	0	22	55	22
2017	RO-05	9	36	41	0	9	5	47	9	12
2014	RO	11	26	13	21	29	0	37	49	128
2014	RO-03	4	19	18	22	37	0	23	59	71
2014	RO-04	16	35	3	22	24	0	51	46	32
2014	RO-05	27	35	5	21	11	0	63	32	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	34	33	15	13	5	67	18	82
2020	RO-03	34	36	11	17	2	70	19	47
2020	RO-04	26	21	32	11	11	47	21	19
2019	RO	29	41	11	15	4	71	19	95
2019	RO-03	34	28	14	17	7	62	24	58
2019	RO-04	26	53	5	16	0	79	16	19
2018	RO	26	47	11	13	3	73	16	125
2018	RO-03	24	43	16	12	5	67	17	82
2018	RO-04	26	57	0	17	0	83	17	23
2018	RO-05	33	53	0	13	0	87	13	15
2017	RO	26	40	14	14	6	66	20	117
2017	RO-03	28	42	10	14	5	70	19	78
2017	RO-04	32	17	23	14	14	49	28	22
2017	RO-05	9	59	14	18	0	68	18	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	30	24	18	12	12	1	2	56	25	83
2020	RO-03	23	23	19	15	17	0	2	48	33	47
2020	RO-04	25	20	25	10	10	5	5	50	22	20
2019	RO	31	35	8	13	13	0	0	67	25	96
2019	RO-03	28	33	10	10	19	0	0	60	29	58
2019	RO-04	37	32	11	16	5	0	0	68	21	19
2018	RO	27	32	21	9	11	0	1	60	20	125
2018	RO-03	22	33	23	6	15	0	1	56	21	82
2018	RO-04	26	30	22	17	4	0	0	57	22	23
2018	RO-05	40	40	7	13	0	0	0	80	13	15
2017	RO	21	30	20	19	9	1	0	52	28	116
2017	RO-03	22	31	17	21	9	0	0	53	30	77
2017	RO-04	18	26	28	18	9	0	0	45	28	22
2017	RO-05	28	27	27	0	9	9	0	61	10	12
2014	RO	20	27	18	21	13	1	0	48	34	128
2014	RO-03	16	22	18	23	20	1	0	38	44	71
2014	RO-04	18	32	19	25	6	0	0	49	32	32
2014	RO-05	33	46	16	5	0	0	0	79	5	19

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	37	12	17	7	63	24	82
2020	RO-03	26	26	19	21	9	51	30	47
2020	RO-04	20	50	5	15	10	70	25	20
2019	RO	26	37	11	18	9	63	27	94
2019	RO-03	25	33	12	19	11	58	30	57
2019	RO-04	16	37	16	21	11	53	32	19
2018	RO	23	40	6	21	9	64	30	125
2018	RO-03	26	34	5	23	12	60	35	82
2018	RO-04	0	61	9	26	4	61	30	23
2018	RO-05	40	40	13	7	0	80	7	15
2017	RO	19	38	13	17	12	57	30	116
2017	RO-03	22	39	9	17	13	61	30	77
2017	RO-04	18	17	23	23	18	36	41	22
2017	RO-05	9	68	14	9	0	77	9	12
2014	RO	8	44	13	19	17	51	36	128
2014	RO-03	9	33	13	22	23	43	45	71
2014	RO-04	6	51	9	18	16	57	34	32
2014	RO-05	0	73	16	11	0	73	11	19

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	30	24	23	6	11	6	58	18	83
2020	RO-03	30	21	23	6	15	4	53	22	47
2020	RO-04	15	30	30	5	10	10	50	17	20

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	25	22	22	13	16	2	48	30	83
2020	RO-03	21	13	23	19	21	2	35	41	47
2020	RO-04	15	30	30	5	15	5	47	21	20
2019	RO	15	32	20	10	21	2	48	32	96
2019	RO-03	14	24	21	12	26	3	39	39	58
2019	RO-04	11	42	21	0	26	0	53	26	19
2018	RO	14	25	17	21	23	1	39	44	125
2018	RO-03	11	24	16	21	27	1	36	48	82
2018	RO-04	4	22	17	30	26	0	26	57	23
2018	RO-05	47	20	20	13	0	0	67	13	15
2017	RO	10	22	24	19	22	3	33	43	117
2017	RO-03	13	18	23	17	27	3	31	45	78
2017	RO-04	5	17	23	32	18	5	23	53	22
2017	RO-05	0	54	18	18	6	5	57	25	12
2014	RO	7	24	12	23	32	2	31	57	127
2014	RO-03	5	17	14	18	42	4	23	62	71
2014	RO-04	7	23	0	38	33	0	29	71	31
2014	RO-05	11	38	27	18	5	0	49	24	19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	23	24	17	11	20	0	5	49	33	83
2020	RO-03	19	19	19	17	23	0	2	39	41	47
2020	RO-04	15	35	5	5	30	0	10	56	39	20
2019	RO	22	27	11	18	19	2	1	51	38	96
2019	RO-03	17	22	14	17	24	3	2	42	44	58
2019	RO-04	32	32	5	16	16	0	0	63	32	19
2018	RO	18	25	15	17	22	1	1	44	40	124
2018	RO-03	17	22	20	15	24	1	1	40	40	82
2018	RO-04	9	30	9	26	26	0	0	39	52	23
2018	RO-05	43	29	7	14	7	0	0	71	21	14
2017	RO	14	20	11	27	25	3	0	35	53	117
2017	RO-03	15	23	10	23	24	4	0	40	49	78
2017	RO-04	14	17	9	32	28	0	0	31	60	22
2017	RO-05	9	9	18	36	23	0	5	19	62	12
2014	RO	9	26	13	15	34	1	1	36	51	127
2014	RO-03	9	17	12	17	43	1	0	26	61	71
2014	RO-04	7	36	10	13	35	0	0	42	48	31
2014	RO-05	16	35	16	16	11	0	5	55	28	19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	39	22	19	8	4	1	7	66	13	83
2020	RO-03	34	28	21	9	0	2	6	67	9	47
2020	RO-04	45	5	10	15	15	0	10	56	33	20
2019	RO	26	29	21	9	7	0	7	60	18	96
2019	RO-03	24	24	28	7	9	0	9	53	17	58
2019	RO-04	26	32	11	16	5	0	11	65	24	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	41	24	18	5	7	1	4	68	13	83
2020	RO-03	38	23	21	6	9	0	2	63	15	47
2020	RO-04	35	30	10	5	10	5	5	72	17	20
2019	RO	29	29	19	7	13	0	3	60	20	96
2019	RO-03	24	29	17	7	17	0	5	56	25	58
2019	RO-04	32	26	21	11	11	0	0	58	21	19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	67	8	6	4	5	5	5	84	9	83
2020	RO-03	66	6	6	6	4	9	2	81	12	47
2020	RO-04	60	10	10	0	10	0	10	78	11	20
2019	RO	73	10	4	3	2	2	5	90	6	96
2019	RO-03	69	7	5	3	3	3	9	86	8	58
2019	RO-04	74	16	5	5	0	0	0	89	5	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	65	8	7	1	2	1	14	87	4	83
2020	RO-03	57	9	9	0	2	2	21	86	3	47
2020	RO-04	65	10	10	5	5	0	5	79	11	20
2019	RO	75	6	3	1	2	2	11	93	4	95
2019	RO-03	71	7	5	0	2	3	12	92	2	58
2019	RO-04	83	0	0	0	6	0	11	94	6	18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	30	12	12	20	1	0	55	33	83
2020	RO-03	11	40	13	19	17	0	0	51	36	47
2020	RO-04	20	15	15	5	40	5	0	37	47	20
2019	RO	24	29	11	18	17	0	1	54	35	96
2019	RO-03	19	19	14	22	24	0	2	39	47	58
2019	RO-04	21	47	16	11	5	0	0	68	16	19
2018	RO	19	30	14	15	22	0	0	49	37	125
2018	RO-03	14	27	14	20	26	0	0	41	46	81
2018	RO-04	13	38	13	13	25	0	0	50	38	24
2018	RO-05	60	27	13	0	0	0	0	87	0	15
2017	RO	18	29	15	19	17	0	1	47	37	116
2017	RO-03	14	28	16	20	21	0	1	43	41	77
2017	RO-04	23	26	9	23	18	0	0	49	41	22
2017	RO-05	32	41	18	9	0	0	0	73	9	12
2014	RO	11	27	9	20	33	0	0	38	53	128
2014	RO-03	8	19	11	22	40	0	0	27	63	71
2014	RO-04	6	32	6	22	34	0	0	38	56	32
2014	RO-05	27	52	0	10	11	0	0	79	21	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	27	18	12	19	0	51	31	83
2020	RO-03	15	26	26	15	19	0	40	34	47
2020	RO-04	20	20	15	15	30	0	40	45	20
2019	RO	27	27	11	18	17	0	54	34	96
2019	RO-03	21	21	12	22	24	0	41	47	58
2019	RO-04	32	32	11	16	11	0	63	26	19
2018	RO	20	29	16	16	18	1	49	34	125
2018	RO-03	15	29	17	17	21	1	44	38	82
2018	RO-04	13	30	17	17	22	0	43	39	23
2018	RO-05	47	27	13	13	0	0	73	13	15
2017	RO	20	26	22	18	12	1	47	30	116
2017	RO-03	14	27	22	20	16	1	42	36	77
2017	RO-04	32	22	23	14	9	0	54	23	22
2017	RO-05	36	36	6	23	0	0	72	23	12
2014	RO	18	25	15	18	25	0	43	43	128
2014	RO-03	9	20	19	18	33	0	30	51	71
2014	RO-04	16	28	13	22	21	0	44	43	32
2014	RO-05	41	38	0	16	5	0	79	21	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	25	41	12	12	10	0	66	22	83
2020	RO-03	23	40	17	11	9	0	64	19	47
2020	RO-04	15	35	10	25	15	0	50	40	20
2019	RO	32	32	12	9	16	0	63	25	95
2019	RO-03	29	29	9	10	22	0	59	33	58
2019	RO-04	22	39	22	17	0	0	61	17	18
2018	RO	22	34	18	12	13	1	56	25	126
2018	RO-03	17	34	20	15	13	1	52	28	82
2018	RO-04	17	33	21	8	21	0	50	29	24
2018	RO-05	47	33	13	7	0	0	80	7	15
2017	RO	23	33	21	12	10	1	57	22	116
2017	RO-03	25	26	26	12	10	1	51	22	77
2017	RO-04	14	49	9	14	14	0	63	28	22
2017	RO-05	36	41	9	14	0	0	77	14	12
2014	RO	15	33	23	12	17	0	47	29	128
2014	RO-03	12	33	21	15	19	0	45	34	71
2014	RO-04	16	28	19	13	24	0	44	37	32
2014	RO-05	19	38	37	5	0	0	57	5	19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	20	28	19	18	12	1	1	49	31	83
2020	RO-03	13	28	21	19	17	0	2	41	37	47
2020	RO-04	15	20	20	30	10	5	0	37	42	20
2019	RO	21	26	11	21	17	4	0	49	39	96
2019	RO-03	16	19	10	28	22	5	0	36	53	58
2019	RO-04	16	42	16	11	16	0	0	58	26	19
2018	RO	17	28	21	15	18	2	0	46	33	125
2018	RO-03	15	23	21	15	24	2	0	39	40	82
2018	RO-04	4	43	22	22	9	0	0	48	30	23
2018	RO-05	47	27	20	7	0	0	0	73	7	15
2017	RO	11	26	28	17	15	1	1	38	33	116
2017	RO-03	14	20	26	18	20	1	1	35	39	77
2017	RO-04	9	31	28	23	9	0	0	40	32	22
2017	RO-05	0	54	32	9	0	5	0	57	9	12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	29	19	16	16	19	1	0	49	35	83
2020	RO-03	15	21	19	19	26	0	0	36	45	47
2020	RO-04	30	15	20	15	15	5	0	47	32	20
2019	RO	31	20	14	15	18	1	1	52	34	94
2019	RO-03	25	14	12	16	30	2	2	40	47	57
2019	RO-04	44	17	22	17	0	0	0	61	17	18
2018	RO	19	25	17	18	20	0	1	44	38	124
2018	RO-03	16	25	20	16	22	0	1	41	39	81
2018	RO-04	13	25	13	25	25	0	0	38	50	24
2018	RO-05	40	27	13	13	7	0	0	67	20	15
2017	RO	24	25	19	13	20	0	0	48	33	117
2017	RO-03	20	21	19	17	23	0	0	41	40	78
2017	RO-04	18	31	23	9	18	0	0	49	28	22
2017	RO-05	50	27	14	0	9	0	0	77	9	12
2014	RO	16	27	20	13	22	0	1	44	36	128
2014	RO-03	14	22	17	16	30	0	1	36	47	71
2014	RO-04	16	35	16	15	19	0	0	51	34	32
2014	RO-05	16	41	32	5	5	0	0	57	11	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	54	28	4	5	2	1	6	88	8	83
2020	RO-03	64	19	4	2	0	0	11	93	2	47
2020	RO-04	50	25	0	15	5	5	0	79	21	20
2019	RO	49	21	8	3	5	0	13	81	10	95
2019	RO-03	57	14	3	3	3	0	19	87	9	58
2019	RO-04	26	42	16	5	5	0	5	72	11	19
2018	RO	55	18	11	3	1	0	12	83	5	126
2018	RO-03	65	12	6	1	0	0	16	91	1	82
2018	RO-04	38	29	21	4	0	0	8	73	5	24
2018	RO-05	33	33	20	13	0	0	0	67	13	15
2017	RO	53	22	8	4	2	0	11	84	7	117
2017	RO-03	63	19	5	0	0	0	13	94	0	78
2017	RO-04	37	28	13	9	5	0	9	71	15	22
2017	RO-05	27	18	19	27	0	0	9	49	29	12
2014	RO	42	27	15	1	1	1	14	81	2	128
2014	RO-03	55	16	7	0	0	1	20	91	0	71
2014	RO-04	37	28	25	0	3	0	6	70	3	32
2014	RO-05	10	54	25	5	0	0	5	68	6	19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	20	80	83
2020	RO-03	2	98	47
2020	RO-04	20	80	20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	25	11	6	2	10	5	41	67	22	83
2020	RO-03	6	15	2	0	13	4	60	59	35	47
2020	RO-04	15	5	20	10	10	10	30	33	33	20

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	RO	28	47	25	83
2020	RO-03	28	45	28	47
2020	RO-04	15	50	35	20
2019	RO	24	47	29	96
2019	RO-03	24	45	31	58
2019	RO-04	16	47	37	19
2018	RO	29	38	33	126
2018	RO-03	29	40	30	82
2018	RO-04	25	38	38	24
2018	RO-05	40	20	40	15
2017	RO	27	34	40	117
2017	RO-03	27	36	37	78
2017	RO-04	37	31	32	22
2017	RO-05	14	18	68	12
2014	RO	36	39	26	128
2014	RO-03	32	39	29	71
2014	RO-04	24	41	35	32
2014	RO-05	62	33	5	19

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	RO	26	35	17	13	4	4	23
2020	RO-03	8	38	23	23	0	8	13
2019	RO	13	30	17	26	0	13	23
2019	RO-03	7	21	21	36	0	14	14
2018	RO	11	25	27	22	1	14	37
2018	RO-03	0	25	29	25	0	21	24
2017	RO	23	36	28	3	0	10	31
2017	RO-03	10	43	29	5	0	14	21
2014	RO	27	23	20	11	9999	19	46
2014	RO-03	13	20	31	13	9999	22	23
2014	RO-05	60	13	9	9	9999	9	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	53	28	10	5	2	1	0	83	8	81
2020	RO-03	53	30	11	4	2	0	0	83	6	47
2020	RO-04	44	22	17	11	0	6	0	71	12	18
2019	RO	45	35	7	6	5	1	0	81	12	96
2019	RO-03	47	24	10	10	7	2	0	72	18	58
2019	RO-04	42	53	5	0	0	0	0	95	0	19
2018	RO	40	40	11	5	3	1	0	81	8	126
2018	RO-03	38	38	13	5	5	1	0	77	10	82
2018	RO-04	42	42	13	4	0	0	0	83	4	24
2018	RO-05	53	40	0	7	0	0	0	93	7	15
2017	RO	33	46	14	3	3	0	0	79	7	117
2017	RO-03	39	40	14	4	4	0	0	78	8	78
2017	RO-04	28	49	14	5	5	0	0	77	9	22
2017	RO-05	23	77	0	0	0	0	0	100	0	12
2014	RO	27	33	17	13	8	2	1	62	21	128
2014	RO-03	22	27	22	17	9	1	1	51	27	71
2014	RO-04	32	38	6	13	8	3	0	72	22	32
2014	RO-05	41	37	16	0	5	0	0	78	5	19

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	34	24	5	10	1	0	61	15	83
2020	RO-03	26	32	26	6	11	0	0	57	17	47
2020	RO-04	15	35	30	5	15	0	0	50	20	20
2019	RO	22	36	18	13	10	1	0	59	23	96
2019	RO-03	22	29	22	12	12	2	0	53	25	58
2019	RO-04	26	42	5	16	11	0	0	68	26	19
2018	RO	21	39	19	7	13	0	0	60	20	124
2018	RO-03	21	36	21	7	15	0	0	57	22	81
2018	RO-04	22	35	17	9	17	0	0	57	26	23
2018	RO-05	20	60	13	7	0	0	0	80	7	15
2017	RO	15	33	19	17	12	3	1	50	31	116
2017	RO-03	18	30	18	17	12	4	1	51	30	77
2017	RO-04	14	22	23	18	23	0	0	36	41	22
2017	RO-05	0	63	14	18	0	5	0	66	19	12
2014	RO	5	25	23	24	21	2	1	30	46	128
2014	RO-03	4	24	21	22	24	3	1	29	49	71
2014	RO-04	0	25	25	22	24	3	0	26	48	32
2014	RO-05	16	16	26	35	5	0	0	33	41	19

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	10	18	36	23	10	0	4	34	29	83
2020	RO-03	4	19	43	13	15	0	6	30	25	47
2020	RO-04	10	20	30	40	0	0	0	40	30	20
2019	RO	16	21	34	18	9	0	2	28	38	95
2019	RO-03	19	19	32	16	11	0	4	27	40	57
2019	RO-04	11	32	26	16	16	0	0	32	42	19
2018	RO	11	23	32	15	18	1	2	33	34	125
2018	RO-03	7	23	27	16	22	1	2	40	32	81
2018	RO-04	13	17	50	13	8	0	0	21	29	24
2018	RO-05	13	33	33	13	7	0	0	20	47	15
2017	RO	15	11	27	22	16	2	7	42	29	117
2017	RO-03	14	9	26	26	18	3	5	47	25	78
2017	RO-04	23	8	23	18	18	0	9	40	34	22
2017	RO-05	0	36	27	14	9	0	14	27	42	12
2014	RO	10	31	30	19	7	1	2	26	42	127
2014	RO-03	4	24	32	24	11	1	3	36	30	71
2014	RO-04	25	30	25	16	3	0	0	19	56	32
2014	RO-05	0	57	32	11	0	0	0	11	57	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	13	25	22	20	17	1	1	38	40	83
2020	RO-03	11	32	19	15	19	2	2	36	44	47
2020	RO-04	25	15	30	25	5	0	0	30	40	20
2019	RO	16	30	24	17	12	1	0	29	46	94
2019	RO-03	14	32	20	18	14	2	0	33	47	56
2019	RO-04	21	26	37	11	5	0	0	16	47	19
2018	RO	21	19	29	15	12	2	2	28	42	125
2018	RO-03	20	19	30	14	14	2	2	29	40	81
2018	RO-04	21	25	29	21	4	0	0	25	46	24
2018	RO-05	20	20	33	20	7	0	0	27	40	15
2017	RO	17	23	27	12	15	3	2	28	43	117
2017	RO-03	18	21	24	14	20	1	1	35	40	78
2017	RO-04	23	18	32	9	5	8	5	16	47	22
2017	RO-05	0	36	41	9	0	9	5	10	42	12
2014	RO	26	37	24	8	2	2	1	11	65	127
2014	RO-03	26	28	28	9	4	3	1	14	56	71
2014	RO-04	40	38	16	6	0	0	0	6	78	32
2014	RO-05	3	70	16	11	0	0	0	11	73	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	11	11	31	14	16	6	11	36	26	83
2020	RO-03	13	9	30	9	17	4	19	33	28	47
2020	RO-04	10	15	35	15	10	15	0	29	29	20
2019	RO	12	22	21	17	16	6	6	37	39	95
2019	RO-03	9	18	25	11	23	9	7	40	31	57
2019	RO-04	11	37	16	16	11	5	5	29	53	19
2018	RO	15	14	26	17	13	4	11	36	34	124
2018	RO-03	13	14	23	15	16	6	14	39	33	80
2018	RO-04	8	17	42	25	4	0	4	30	26	24
2018	RO-05	27	13	27	20	7	0	7	29	43	15
2017	RO	6	12	27	17	15	2	20	41	24	117
2017	RO-03	8	6	27	15	20	1	22	47	18	78
2017	RO-04	5	18	18	23	5	8	23	40	33	22
2017	RO-05	0	32	41	18	0	0	9	20	35	12
2014	RO	25	27	20	13	6	1	7	21	57	128
2014	RO-03	19	30	18	14	8	1	10	25	55	71
2014	RO-04	30	22	22	16	6	0	3	23	54	32
2014	RO-05	41	21	22	11	0	0	5	12	65	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	5	6	13	28	25	1	22	69	14	83
2020	RO-03	2	2	11	21	34	0	30	79	6	47
2020	RO-04	10	15	10	25	15	5	20	53	33	20
2019	RO	5	4	19	26	23	1	21	64	12	95
2019	RO-03	2	5	11	21	32	0	30	75	10	57
2019	RO-04	11	0	32	32	11	5	11	50	13	19
2018	RO	5	6	12	35	23	1	18	71	13	124
2018	RO-03	3	5	8	30	29	1	25	80	10	80
2018	RO-04	4	4	25	50	8	0	8	64	9	24
2018	RO-05	7	13	20	47	13	0	0	60	20	15
2017	RO	4	6	18	20	25	3	23	62	14	117
2017	RO-03	5	3	13	19	31	1	28	71	11	78
2017	RO-04	5	9	17	23	18	5	23	57	19	22
2017	RO-05	0	18	36	23	14	9	0	41	20	12
2014	RO	10	10	27	25	12	2	14	44	24	125
2014	RO-03	10	9	14	26	18	4	19	57	24	71
2014	RO-04	15	7	33	29	7	0	10	40	24	31
2014	RO-05	3	22	48	22	0	0	5	23	26	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	18	12	24	18	1	2	44	44	83
2020	RO-03	28	15	9	17	28	0	4	47	44	47
2020	RO-04	35	25	5	30	0	5	0	32	63	20
2019	RO	32	18	22	9	18	0	1	28	50	95
2019	RO-03	35	12	21	9	23	0	0	32	47	57
2019	RO-04	32	42	16	5	5	0	0	11	74	19
2018	RO	24	24	21	19	9	2	2	29	50	125
2018	RO-03	25	22	19	20	11	1	2	32	49	81
2018	RO-04	21	33	33	8	4	0	0	13	54	24
2018	RO-05	13	27	20	33	0	7	0	36	43	15
2017	RO	28	17	20	16	11	2	6	29	49	116
2017	RO-03	26	13	21	19	14	1	6	36	42	78
2017	RO-04	43	19	18	10	5	0	5	15	66	21
2017	RO-05	0	45	23	9	9	9	5	21	52	12
2014	RO	32	29	19	15	4	1	1	19	61	127
2014	RO-03	29	23	22	16	8	1	1	25	53	71
2014	RO-04	43	28	13	16	0	0	0	16	72	32
2014	RO-05	25	43	22	11	0	0	0	11	67	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	16	11	21	21	0	4	43	46	82
2020	RO-03	32	9	13	17	23	0	6	43	43	47
2020	RO-04	26	26	5	32	11	0	0	42	53	19
2019	RO	29	24	20	15	7	3	1	23	56	95
2019	RO-03	26	23	16	18	12	5	0	31	52	57
2019	RO-04	42	32	26	0	0	0	0	0	74	19
2018	RO	26	24	28	14	5	2	2	20	51	126
2018	RO-03	28	24	22	15	7	2	1	23	54	82
2018	RO-04	21	29	33	13	0	0	4	13	52	24
2018	RO-05	20	20	47	13	0	0	0	13	40	15
2017	RO	19	23	27	13	11	3	5	26	45	117
2017	RO-03	19	22	26	14	13	3	4	29	44	78
2017	RO-04	18	23	28	9	9	4	9	21	47	22
2017	RO-05	18	27	14	18	9	9	5	31	52	12
2014	RO	11	17	32	23	13	2	2	38	29	127
2014	RO-03	13	13	29	22	17	4	3	41	28	71
2014	RO-04	8	19	32	25	16	0	0	41	27	32
2014	RO-05	8	26	38	22	0	0	5	23	37	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	18	16	24	22	11	5	5	36	37	83
2020	RO-03	15	15	26	19	13	4	9	37	34	47
2020	RO-04	25	20	15	25	5	10	0	33	50	20
2019	RO	12	20	32	16	13	2	5	31	34	94
2019	RO-03	12	16	25	19	18	4	7	41	31	57
2019	RO-04	6	33	39	6	11	0	6	18	41	18
2018	RO	16	14	28	18	14	2	8	35	33	125
2018	RO-03	16	11	25	21	15	1	11	41	31	81
2018	RO-04	13	13	38	13	13	8	4	29	29	24
2018	RO-05	7	33	40	13	7	0	0	20	40	15
2017	RO	14	18	26	20	6	3	13	31	38	117
2017	RO-03	13	13	27	23	7	3	14	37	31	78
2017	RO-04	14	23	23	14	5	8	14	24	47	22
2017	RO-05	14	50	9	18	0	0	9	20	71	12
2014	RO	18	27	30	10	6	2	6	18	49	127
2014	RO-03	16	22	28	12	9	4	9	25	43	71
2014	RO-04	24	35	22	13	3	0	3	16	61	32
2014	RO-05	14	37	44	0	0	0	5	0	54	19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	20	25	30	14	10	24	46	83
2020	RO-03	23	28	30	13	6	19	51	47
2020	RO-04	25	30	30	10	5	15	55	20
2019	RO	29	22	26	15	9	23	51	94
2019	RO-03	32	25	21	14	7	21	57	56
2019	RO-04	21	26	42	5	5	11	47	19

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	15	22	24	16	22	1	37	38	82
2020	RO-03	11	11	35	15	28	0	22	43	46
2020	RO-04	5	30	15	30	20	0	35	50	20
2019	RO	13	19	19	28	22	0	31	50	96
2019	RO-03	14	12	16	29	29	0	26	59	58
2019	RO-04	11	11	32	32	16	0	21	47	19

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	33	26	12	20	10	0	0	59	29	82
2020	RO-03	26	20	15	30	9	0	0	46	39	46
2020	RO-04	35	20	15	10	20	0	0	55	30	20
2019	RO	29	27	19	11	13	1	0	57	24	96
2019	RO-03	24	26	19	12	17	2	0	51	30	58
2019	RO-04	21	26	32	21	0	0	0	47	21	19
2018	RO	26	35	13	16	10	0	0	61	26	124
2018	RO-03	20	37	14	19	11	0	0	57	30	81
2018	RO-04	35	30	13	9	13	0	0	65	22	23
2018	RO-05	47	33	7	13	0	0	0	80	13	15
2017	RO	23	35	13	15	13	1	0	58	29	117
2017	RO-03	23	27	13	19	17	1	0	51	36	78
2017	RO-04	18	45	14	14	9	0	0	63	23	22
2017	RO-05	37	54	9	0	0	0	0	91	0	12
2014	RO	23	28	17	18	13	1	1	52	31	128
2014	RO-03	17	23	18	22	17	1	1	41	41	71
2014	RO-04	22	38	15	16	9	0	0	60	25	32
2014	RO-05	44	25	16	11	5	0	0	68	16	19

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	30	36	13	12	8	0	66	20	83
2020	RO-03	19	38	15	15	13	0	57	28	47
2020	RO-04	45	15	20	15	5	0	60	20	20
2019	RO	29	38	10	17	6	0	67	23	94
2019	RO-03	25	32	16	21	7	0	56	28	57
2019	RO-04	26	53	0	16	5	0	79	21	19
2018	RO	27	46	11	13	3	0	73	16	126
2018	RO-03	26	48	9	15	4	0	73	18	82
2018	RO-04	17	46	21	13	4	0	63	17	24
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	19	44	14	14	9	1	63	23	117
2017	RO-03	21	38	14	17	9	1	60	26	78
2017	RO-04	9	54	9	14	14	0	63	28	22
2017	RO-05	32	50	18	0	0	0	82	0	12
2014	RO	17	42	18	18	5	1	59	23	128
2014	RO-03	18	30	20	24	7	1	48	31	71
2014	RO-04	6	59	13	19	3	0	65	22	32
2014	RO-05	27	52	21	0	0	0	79	0	19

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	35	24	4	7	1	1	64	11	83
2020	RO-03	19	28	36	6	9	0	2	48	15	47
2020	RO-04	30	45	15	0	10	0	0	75	10	20
2019	RO	27	32	29	4	5	2	0	61	10	96
2019	RO-03	21	29	34	3	9	3	0	52	13	58
2019	RO-04	32	32	32	5	0	0	0	63	5	19
2018	RO	19	44	20	10	4	3	0	65	14	126
2018	RO-03	15	45	21	11	5	4	0	62	16	82
2018	RO-04	17	50	21	8	4	0	0	67	13	24
2018	RO-05	40	40	13	0	0	7	0	86	0	15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	23	29	22	16	7	2	1	54	24	83
2020	RO-03	15	23	28	23	9	0	2	39	33	47
2020	RO-04	15	35	25	10	10	5	0	53	21	20
2019	RO	33	25	17	11	12	3	0	60	23	95
2019	RO-03	26	22	19	12	16	5	0	51	29	58
2019	RO-04	42	32	16	5	5	0	0	74	11	19
2018	RO	27	34	25	6	4	2	1	64	10	125
2018	RO-03	23	32	30	6	5	2	1	57	11	82
2018	RO-04	30	35	17	9	4	4	0	68	14	23
2018	RO-05	33	53	13	0	0	0	0	87	0	15
2017	RO	22	35	25	9	4	4	1	60	14	117
2017	RO-03	22	29	28	10	4	5	1	55	15	78
2017	RO-04	14	49	18	9	9	0	0	63	18	22
2017	RO-05	41	36	23	0	0	0	0	77	0	12
2014	RO	19	32	29	9	5	6	0	54	14	128
2014	RO-03	16	23	34	13	6	9	0	42	20	71
2014	RO-04	19	47	21	6	6	0	0	66	13	32
2014	RO-05	27	35	33	0	0	5	0	65	0	19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	29	22	23	11	5	8	2	57	18	83
2020	RO-03	21	17	28	17	4	11	2	44	24	47
2020	RO-04	30	15	30	5	10	5	5	50	17	20
2019	RO	35	26	19	9	2	8	0	67	13	96
2019	RO-03	28	26	21	12	3	10	0	60	17	58
2019	RO-04	32	42	16	5	0	5	0	78	6	19
2018	RO	34	24	27	5	3	3	3	63	9	126
2018	RO-03	28	26	29	5	4	4	5	59	9	82
2018	RO-04	33	25	29	4	4	4	0	61	9	24
2018	RO-05	60	20	13	7	0	0	0	80	7	15
2017	RO	25	25	26	7	6	6	4	57	14	117
2017	RO-03	27	19	26	9	5	9	5	54	16	78
2017	RO-04	18	31	32	0	14	0	5	52	14	22
2017	RO-05	32	45	18	6	0	0	0	77	6	12
2014	RO	21	29	28	5	6	9	2	56	13	127
2014	RO-03	17	20	30	9	10	12	3	44	22	71
2014	RO-04	28	38	21	0	3	9	0	73	3	32
2014	RO-05	23	45	32	0	0	0	0	68	0	18

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	32	33	15	15	6	0	65	21	82
2020	RO-03	21	36	19	17	6	0	57	23	47
2020	RO-04	26	26	16	21	11	0	53	32	19
2019	RO	42	29	8	13	8	0	71	21	96
2019	RO-03	34	31	7	16	12	0	66	28	58
2019	RO-04	37	32	16	16	0	0	68	16	19
2018	RO	33	34	12	11	9	1	67	20	126
2018	RO-03	34	33	12	9	11	1	68	20	82
2018	RO-04	21	33	13	25	8	0	54	33	24
2018	RO-05	40	40	13	7	0	0	80	7	15
2017	RO	23	42	14	11	10	1	65	21	117
2017	RO-03	25	36	13	14	10	1	62	25	78
2017	RO-04	9	59	14	5	14	0	68	18	22
2017	RO-05	32	50	9	9	0	0	82	9	12
2014	RO	24	34	12	18	11	1	58	30	128
2014	RO-03	20	31	13	19	16	1	52	35	71
2014	RO-04	19	44	9	21	6	0	63	27	32
2014	RO-05	44	22	14	16	5	0	65	21	19

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	41	25	19	2	7	1	4	70	10	83
2020	RO-03	28	32	23	4	6	0	6	64	11	47
2020	RO-04	50	10	20	0	15	5	0	63	16	20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	24	23	6	6	8	5	60	14	83
2020	RO-03	21	19	26	11	11	11	2	46	24	47
2020	RO-04	25	20	30	0	0	10	15	60	0	20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	38	32	16	12	1	1	70	14	82
2020	RO-03	30	36	15	17	0	2	67	17	47
2020	RO-04	37	21	26	11	5	0	58	16	19

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	18	28	22	16	12	4	1	48	29	83
2020	RO-03	11	21	32	21	13	0	2	33	35	47
2020	RO-04	15	25	15	15	20	10	0	44	39	20
2019	RO	22	22	19	17	16	4	1	46	34	96
2019	RO-03	16	21	14	22	21	7	0	39	46	58
2019	RO-04	11	26	37	11	11	0	5	39	22	19
2018	RO	11	26	24	22	15	1	1	38	37	126
2018	RO-03	9	22	27	24	17	0	1	31	42	82
2018	RO-04	4	33	21	21	21	0	0	38	42	24
2018	RO-05	40	33	20	7	0	0	0	73	7	15
2017	RO	11	21	22	25	18	3	0	33	44	117
2017	RO-03	10	16	23	28	19	3	0	27	49	78
2017	RO-04	5	26	18	23	28	0	0	31	51	22
2017	RO-05	28	27	18	18	0	9	0	61	20	12
2014	RO	10	32	19	17	18	2	1	44	37	128
2014	RO-03	8	20	25	21	20	4	1	30	43	71
2014	RO-04	9	40	6	16	28	0	0	49	44	32
2014	RO-05	22	52	16	10	0	0	0	74	10	19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	26	35	18	11	7	0	2	63	19	82
2020	RO-03	17	30	24	15	9	0	4	50	25	46
2020	RO-04	20	45	15	10	10	0	0	65	20	20
2019	RO	29	26	21	8	9	2	3	59	19	95
2019	RO-03	19	28	26	9	12	3	3	50	22	58
2019	RO-04	44	17	17	6	11	0	6	65	18	18
2018	RO	25	35	18	13	6	3	0	62	19	125
2018	RO-03	18	35	20	15	7	5	0	56	23	82
2018	RO-04	22	35	26	13	4	0	0	57	17	23
2018	RO-05	53	40	0	7	0	0	0	93	7	15
2017	RO	23	41	10	15	4	4	3	69	20	117
2017	RO-03	22	41	12	14	5	5	1	67	21	78
2017	RO-04	14	54	5	14	5	5	5	75	20	22
2017	RO-05	46	18	9	18	0	0	9	71	20	12
2014	RO	30	39	10	7	8	4	3	74	16	128
2014	RO-03	16	39	14	9	12	6	4	61	23	71
2014	RO-04	35	44	3	5	6	3	3	84	12	32
2014	RO-05	63	33	5	0	0	0	0	95	0	19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	24	22	13	13	0	52	27	83
2020	RO-03	19	15	30	19	17	0	34	36	47
2020	RO-04	20	40	15	10	15	0	60	25	20
2019	RO	27	24	20	11	14	4	53	26	96
2019	RO-03	17	22	22	12	19	7	43	33	58
2019	RO-04	37	21	21	11	11	0	58	21	19
2018	RO	20	33	28	8	11	0	53	19	124
2018	RO-03	17	28	35	7	12	0	45	20	82
2018	RO-04	23	32	14	18	14	0	55	32	22
2018	RO-05	33	53	13	0	0	0	87	0	15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	16	22	16	20	0	0	42	36	83
2020	RO-03	17	15	21	19	28	0	0	32	47	47
2020	RO-04	20	15	25	20	20	0	0	35	40	20
2019	RO	22	27	18	12	16	4	1	52	29	94
2019	RO-03	14	26	14	16	22	7	2	43	42	58
2019	RO-04	41	29	18	6	6	0	0	71	12	17
2018	RO	18	28	17	19	16	3	0	47	36	125
2018	RO-03	11	28	20	21	16	5	0	41	38	82
2018	RO-04	22	22	4	26	26	0	0	43	52	23
2018	RO-05	40	33	20	0	7	0	0	73	7	15
2017	RO	13	37	12	16	18	3	1	52	36	117
2017	RO-03	12	36	10	18	21	4	0	49	40	78
2017	RO-04	18	36	14	18	14	0	0	54	32	22
2017	RO-05	18	36	9	9	18	5	6	60	30	12
2014	RO	21	32	16	14	14	2	1	54	29	128
2014	RO-03	20	24	17	19	17	3	0	46	37	71
2014	RO-04	19	38	12	16	16	0	0	57	32	32
2014	RO-05	27	49	18	0	0	0	5	81	0	19

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	34	35	5	22	5	69	27	83
2020	RO-03	32	32	6	28	2	64	30	47
2020	RO-04	20	40	5	25	10	60	35	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	36	39	8	8	8	75	17	83
2020	RO-03	34	40	9	11	6	74	17	47
2020	RO-04	30	35	10	10	15	65	25	20
2019	RO	41	28	5	13	14	69	26	96
2019	RO-03	40	22	7	17	14	62	31	58
2019	RO-04	26	47	5	0	21	74	21	19
2017	RO	34	36	6	13	12	70	25	117
2017	RO-03	37	36	4	10	13	73	23	78
2017	RO-04	9	36	14	23	18	45	41	22
2017	RO-05	54	36	5	6	0	90	6	12
2014	RO	18	42	8	22	11	60	33	127
2014	RO-03	12	36	12	25	14	48	40	71
2014	RO-04	25	37	0	28	9	62	38	32
2014	RO-05	23	74	0	3	0	97	3	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	45	24	12	11	7	70	18	82
2020	RO-03	36	19	19	17	9	55	26	47
2020	RO-04	55	35	0	5	5	90	10	20
2019	RO	40	31	10	9	9	71	19	96
2019	RO-03	34	24	12	14	16	59	29	58
2019	RO-04	21	58	16	5	0	79	5	19
2017	RO	33	33	12	13	9	66	22	117
2017	RO-03	32	30	14	15	9	61	24	78
2017	RO-04	28	40	9	9	14	68	23	22
2017	RO-05	45	37	9	9	0	82	9	12
2014	RO	25	37	12	14	11	62	26	128
2014	RO-03	14	33	17	20	16	47	36	71
2014	RO-04	28	46	3	13	9	75	22	32
2014	RO-05	52	43	5	0	0	95	0	19

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	64	24	6	2	4	0	0	88	6	83
2020	RO-03	57	32	6	2	2	0	0	89	4	47
2020	RO-04	65	15	10	5	5	0	0	80	10	20
2017	RO	67	19	6	6	1	0	2	87	7	117
2017	RO-03	65	21	6	5	1	0	1	87	7	78
2017	RO-04	60	17	5	14	0	0	5	81	14	22
2017	RO-05	91	9	0	0	0	0	0	100	0	12
2014	RO	43	30	9	9	3	4	2	77	13	128
2014	RO-03	40	29	12	10	3	5	1	74	14	71
2014	RO-04	46	32	3	9	6	3	0	80	16	32
2014	RO-05	41	37	5	5	0	0	11	88	6	19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	30	10	5	8	11	22	14	62	30	83
2020	RO-03	21	6	6	9	17	26	15	46	43	47
2020	RO-04	40	10	5	10	5	20	10	71	21	20
2019	RO	41	11	3	5	7	21	11	77	18	96
2019	RO-03	31	10	3	7	10	26	12	67	28	58
2019	RO-04	53	11	0	5	5	11	16	86	14	19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	23	77	83
2020	RO-03	30	70	47
2020	RO-04	25	75	20
2019	RO	15	85	96
2019	RO-03	21	79	58
2018	RO	19	81	126
2018	RO-03	20	80	82
2018	RO-04	29	71	24

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	58	42	19
2019	RO	64	36	14
2018	RO	58	42	24
2018	RO-03	69	31	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	68	32	19
2019	RO	64	36	14
2018	RO	67	33	24

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	0	100	14
2019	RO-03	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	RO	100	19
2019	RO	100	14
2019	RO-03	100	12
2018	RO	100	24
2018	RO-03	100	16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	0	100	19

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	0	100	14
2019	RO-03	0	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	37	63	19
2019	RO	36	64	14
2019	RO-03	42	58	12
2018	RO	63	38	24
2018	RO-03	63	38	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	42	58	19
2019	RO	57	43	14
2019	RO-03	58	42	12
2018	RO	54	46	24
2018	RO-03	56	44	16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	26	74	19
2019	RO	43	57	14
2018	RO	42	58	24
2018	RO-03	44	56	16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	53	47	19
2019	RO	50	50	14
2019	RO-03	50	50	12
2018	RO	33	67	24
2018	RO-03	31	69	16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	25	75	24
2018	RO-03	31	69	16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	47	53	19
2018	RO	63	38	24
2018	RO-03	56	44	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	38	63	24

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	25	75	24

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	63	37	19
2019	RO	50	50	14
2019	RO-03	50	50	12
2018	RO	42	58	24
2018	RO-03	31	69	16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	38	63	24
2018	RO-03	38	63	16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	37	63	19
2018	RO	46	54	24
2018	RO-03	50	50	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	37	63	19
2018	RO	42	58	24
2018	RO-03	56	44	16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	RO	100	14
2019	RO-03	100	12
2018	RO	100	24
2018	RO-03	100	16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	26	74	19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	25	75	24

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	24
2018	RO-03	0	100	16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	26	74	19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	25	75	24

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	24
2018	RO-03	0	100	16

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	24
2018	RO-03	0	100	16

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	21	79	24

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	50	50	24
2018	RO-03	50	50	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	50	50	24
2018	RO-03	50	50	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	67	33	24
2018	RO-03	69	31	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	16	19	23	10	10	19	4	45	25	83
2020	RO-03	15	13	26	11	11	21	4	37	29	47
2020	RO-04	5	15	20	15	15	25	5	29	43	20
2019	RO	20	13	19	14	10	14	11	43	32	96
2019	RO-03	7	9	22	21	10	19	12	23	45	58
2019	RO-04	26	21	5	5	16	5	21	64	29	19
2018	RO	15	19	20	13	14	15	4	42	33	123
2018	RO-03	13	15	24	14	14	16	5	35	35	80
2018	RO-04	13	30	9	17	22	9	0	48	43	23
2018	RO-05	27	27	7	7	7	20	7	73	18	15
2017	RO	13	14	27	10	14	18	3	34	31	117
2017	RO-03	14	10	24	14	14	19	4	31	37	78
2017	RO-04	14	13	32	5	14	18	5	34	24	22
2017	RO-05	6	45	18	0	18	14	0	58	21	12
2014	RO	9	20	26	11	14	16	3	35	32	128
2014	RO-03	10	4	24	14	22	22	4	19	48	71
2014	RO-04	9	32	30	9	9	9	0	45	21	32
2014	RO-05	5	52	21	5	0	11	5	68	7	19

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	28	18	12	8	7	0	58	22	83
2020	RO-03	19	21	28	11	13	9	0	44	26	47
2020	RO-04	15	35	10	25	5	10	0	56	33	20
2019	RO	28	22	22	7	11	8	1	55	21	96
2019	RO-03	17	19	28	9	16	10	2	41	27	58
2019	RO-04	32	26	21	11	5	5	0	61	17	19
2018	RO	25	23	25	13	12	2	0	49	25	125
2018	RO-03	17	24	29	15	12	2	0	43	28	82
2018	RO-04	35	13	17	13	22	0	0	48	35	23
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	19	21	22	19	10	7	1	44	32	117
2017	RO-03	21	14	23	23	10	8	1	38	37	78
2017	RO-04	14	31	23	14	14	5	0	47	29	22
2017	RO-05	23	45	9	9	9	5	0	72	19	12
2014	RO	15	29	24	11	14	7	1	47	27	128
2014	RO-03	8	23	24	13	20	12	0	35	37	71
2014	RO-04	28	27	25	13	6	0	0	56	19	32
2014	RO-05	14	49	16	5	5	5	5	70	12	19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	10	90	82
2020	RO-05	0	100	14
2019	RO	6	94	96
2019	RO-03	10	90	58
2019	RO-04	0	100	19
2018	RO	8	92	124
2018	RO-03	9	91	81

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	16	20	29	2	5	23	5	50	10	83
2020	RO-03	13	9	34	4	4	28	9	33	13	47
2020	RO-04	10	15	35	0	10	30	0	36	14	20
2019	RO	21	14	22	4	7	20	13	51	17	96
2019	RO-03	10	16	22	3	10	21	17	42	22	58
2019	RO-04	32	11	16	5	0	26	11	67	8	19
2018	RO	13	20	31	4	5	21	6	46	12	126
2018	RO-03	11	17	34	6	6	20	6	38	16	82
2018	RO-04	13	25	33	0	0	25	4	53	0	24
2018	RO-05	20	27	7	0	7	27	13	78	11	15
2017	RO	13	11	34	6	6	27	3	34	17	117
2017	RO-03	13	8	31	8	8	31	3	31	23	78
2017	RO-04	14	17	41	0	0	23	5	43	0	22
2017	RO-05	18	18	27	9	9	14	5	44	22	12
2014	RO	10	15	31	3	7	28	6	39	16	128
2014	RO-03	10	6	27	1	12	37	7	29	23	71
2014	RO-04	6	28	40	6	0	19	0	43	8	32
2014	RO-05	16	19	32	5	5	16	5	45	14	19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	28	27	24	6	5	11	0	61	12	83
2020	RO-03	19	26	28	11	4	13	0	51	17	47
2020	RO-04	20	25	30	0	10	15	0	53	12	20
2019	RO	31	21	23	3	9	9	3	59	14	95
2019	RO-03	21	19	29	3	14	9	5	46	20	58
2019	RO-04	42	21	21	0	0	16	0	75	0	19
2018	RO	25	25	29	6	4	11	0	56	11	125
2018	RO-03	19	26	31	6	6	12	0	51	14	81
2018	RO-04	33	17	29	8	0	13	0	57	10	24
2018	RO-05	47	33	20	0	0	0	0	80	0	15
2017	RO	22	23	25	10	5	15	0	52	18	116
2017	RO-03	22	18	22	13	5	20	0	50	23	77
2017	RO-04	14	36	32	9	5	5	0	52	14	22
2017	RO-05	50	9	27	0	9	6	0	62	9	12
2014	RO	19	30	27	6	6	11	1	56	14	128
2014	RO-03	15	22	28	6	10	19	0	46	19	71
2014	RO-04	22	41	30	3	0	3	0	65	3	32
2014	RO-05	25	38	16	11	5	0	5	66	17	19

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	4	96	83
2020	RO-03	2	98	47
2020	RO-04	0	100	20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	10	90	83
2020	RO-03	9	91	47
2020	RO-04	15	85	20
2019	RO	16	84	96
2019	RO-03	19	81	58
2019	RO-04	11	89	19
2017	RO	13	87	117
2017	RO-03	15	85	78
2017	RO-05	0	100	12
2014	RO	6	94	127
2014	RO-03	7	93	71
2014	RO-05	0	100	19

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	80	20	15
2019	RO-03	73	27	11
2017	RO	67	33	15
2017	RO-03	67	33	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	RO	36	18	9	36	0	0	0	55	36	11
2017	RO	20	70	0	10	0	0	0	90	10	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	31	27	10	7	10	5	11	69	20	83
2020	RO-03	26	23	11	9	11	6	15	62	24	47
2020	RO-04	15	40	15	10	15	0	5	58	26	20

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	20	20	16	16	1	48	33	81
2020	RO-03	18	18	24	20	20	0	36	40	45
2020	RO-04	10	25	25	20	20	0	35	40	20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	22	34	11	18	14	1	56	33	83
2020	RO-03	19	28	15	21	17	0	47	38	47
2020	RO-04	10	40	10	20	15	5	53	37	20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	26	33	16	17	9	59	26	82
2020	RO-03	23	30	17	21	9	53	30	47
2020	RO-04	16	32	21	16	16	47	32	19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	23	20	19	22	14	1	44	37	83
2020	RO-03	19	15	19	28	19	0	34	47	47
2020	RO-04	5	35	25	15	15	5	42	32	20

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	35	20	6	10	1	1	63	16	81
2020	RO-03	23	34	23	2	13	2	2	60	16	47
2020	RO-04	11	37	26	21	5	0	0	47	26	19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	48	17	4	2	17	12	91	3	82
2020	RO-03	45	17	4	2	21	11	91	3	47
2020	RO-04	53	11	5	5	11	16	86	7	19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	37	31	13	8	6	4	71	15	83
2020	RO-03	28	30	17	13	9	4	60	22	47
2020	RO-04	30	40	15	5	5	5	74	11	20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	42	24	11	11	12	66	23	83
2020	RO-03	32	28	13	15	13	60	28	47
2020	RO-04	40	20	15	5	20	60	25	20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	34	22	14	19	11	55	30	83
2020	RO-03	19	28	17	26	11	47	36	47
2020	RO-04	30	10	20	20	20	40	40	20

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	25	75	20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	34	35	18	5	8	0	0	69	13	83
2020	RO-03	28	23	30	6	13	0	0	51	19	47
2020	RO-04	25	60	5	5	5	0	0	85	10	20
2019	RO	22	41	16	10	10	1	0	63	21	96
2019	RO-03	21	31	21	10	16	2	0	53	26	58
2019	RO-04	16	58	5	21	0	0	0	74	21	19
2018	RO	16	40	17	14	10	3	0	57	25	126
2018	RO-03	9	34	24	16	12	5	0	45	29	82
2018	RO-04	17	50	4	17	13	0	0	67	29	24
2018	RO-05	47	53	0	0	0	0	0	100	0	15
2017	RO	8	29	25	21	11	5	1	40	34	117
2017	RO-03	6	23	27	23	13	6	1	32	39	78
2017	RO-04	0	36	23	23	14	5	0	37	39	22
2017	RO-05	23	59	18	0	0	0	0	82	0	12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	38	12	16	11	23	50	34	82
2020	RO-03	28	11	22	13	26	39	39	46
2020	RO-04	40	5	10	10	35	45	45	20

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	40	15	17	12	15	1	56	27	82
2020	RO-03	28	19	19	15	19	0	47	34	47
2020	RO-04	37	11	16	16	16	5	50	33	19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	27	16	14	19	0	51	34	83
2020	RO-03	17	23	19	17	23	0	40	40	47
2020	RO-04	15	25	15	20	25	0	40	45	20
2019	RO	20	28	16	17	20	0	48	36	96
2019	RO-03	16	19	17	24	24	0	34	48	58
2019	RO-04	16	42	16	5	21	0	58	26	19
2018	RO	15	30	16	18	20	2	45	38	126
2018	RO-03	9	26	20	22	22	2	35	45	82
2018	RO-04	21	33	4	13	29	0	54	42	24
2018	RO-05	40	40	13	7	0	0	80	7	15
2017	RO	11	24	19	23	21	3	36	45	117
2017	RO-03	10	18	22	23	24	3	29	49	78
2017	RO-04	9	28	22	18	23	0	37	41	22
2017	RO-05	23	41	0	27	0	9	71	29	12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	25	25	20	15	15	50	30	20
2019	RO	21	34	24	3	17	55	21	29
2019	RO-04	19	25	25	6	25	44	31	16
2019	RO-05	30	50	20	0	0	80	0	10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	27	18	17	13	1	51	30	83
2020	RO-03	19	32	17	19	11	2	52	30	47
2020	RO-04	20	15	15	25	25	0	35	50	20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	23	23	20	16	18	0	0	46	34	83
2020	RO-03	15	19	26	21	19	0	0	34	40	47
2020	RO-04	35	10	20	10	25	0	0	45	35	20
2019	RO	7	22	23	18	30	0	0	29	48	96
2019	RO-03	3	28	19	17	33	0	0	31	50	58
2019	RO-04	11	16	37	21	16	0	0	26	37	19
2018	RO	6	14	17	21	42	0	0	20	63	124
2018	RO-03	6	17	19	21	37	0	0	23	58	81
2018	RO-04	0	4	9	26	61	0	0	4	87	23
2018	RO-05	13	13	13	20	40	0	0	27	60	15
2017	RO	9	11	16	21	40	1	1	21	62	117
2017	RO-03	8	15	19	15	41	1	0	23	57	78
2017	RO-04	9	5	0	36	46	0	5	14	86	22
2017	RO-05	23	0	36	18	23	0	0	23	41	12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	23	29	22	12	13	0	52	26	82
2020	RO-03	26	37	13	11	13	0	63	24	46
2020	RO-04	15	25	25	20	15	0	40	35	20
2019	RO	17	26	31	9	17	0	43	26	96
2019	RO-03	12	26	33	9	21	0	38	29	58
2019	RO-04	32	16	26	16	11	0	47	26	19
2018	RO	14	36	29	11	11	0	50	21	124
2018	RO-03	14	40	26	10	11	0	53	21	81
2018	RO-04	9	26	35	17	13	0	35	30	23
2018	RO-05	20	40	33	7	0	0	60	7	15
2017	RO	16	33	25	15	10	1	49	26	117
2017	RO-03	19	33	19	15	12	1	53	27	78
2017	RO-04	9	28	40	14	9	0	37	23	22
2017	RO-05	9	50	36	5	0	0	59	5	12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	49	14	10	6	5	1	14	76	13	83
2020	RO-03	60	11	4	6	0	0	19	87	8	47
2020	RO-04	35	20	10	5	10	5	15	69	19	20
2019	RO	32	20	16	5	4	0	23	67	12	95
2019	RO-03	31	17	9	7	3	0	33	72	15	58
2019	RO-04	42	11	32	0	5	0	11	59	6	19
2018	RO	46	22	10	3	3	1	14	80	8	123
2018	RO-03	50	19	5	3	3	1	20	87	6	80
2018	RO-04	52	17	17	4	4	0	4	73	9	23
2018	RO-05	20	53	20	7	0	0	0	73	7	15
2017	RO	34	24	10	2	4	3	23	77	9	116
2017	RO-03	41	17	8	1	3	1	29	83	6	77
2017	RO-04	28	18	17	5	9	9	14	60	18	22
2017	RO-05	9	73	9	0	9	0	0	82	9	12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	23	13	8	31	0	0	47	40	83
2020	RO-03	26	19	15	6	34	0	0	45	40	47
2020	RO-04	25	20	10	5	40	0	0	45	45	20
2019	RO	13	14	30	15	28	0	1	26	43	96
2019	RO-03	12	10	31	9	36	0	2	23	46	58
2019	RO-04	16	5	16	47	16	0	0	21	63	19
2018	RO	12	19	19	12	38	0	0	30	51	124
2018	RO-03	11	17	20	12	40	0	0	28	52	81
2018	RO-04	9	26	17	13	35	0	0	35	48	23
2018	RO-05	13	20	20	13	33	0	0	33	47	15
2017	RO	11	20	18	23	25	1	2	32	49	116
2017	RO-03	13	23	17	18	27	1	1	37	46	78
2017	RO-04	5	9	26	32	23	0	5	14	58	22
2017	RO-05	10	29	20	26	15	0	0	39	41	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	33	28	14	10	16	0	0	60	25	83
2020	RO-03	21	30	19	13	17	0	0	51	30	47
2020	RO-04	35	30	10	5	20	0	0	65	25	20
2019	RO	22	21	24	17	16	0	1	43	33	96
2019	RO-03	12	17	28	19	24	0	0	29	43	58
2019	RO-04	16	37	16	26	0	0	5	56	28	19
2018	RO	20	20	18	11	29	0	1	40	41	124
2018	RO-03	12	21	21	11	35	0	0	33	46	81
2018	RO-04	26	22	9	22	22	0	0	48	43	23
2018	RO-05	47	20	13	0	13	0	7	71	14	15
2017	RO	23	26	13	18	18	1	1	50	37	116
2017	RO-03	21	27	12	15	24	1	0	48	40	78
2017	RO-04	23	23	17	23	9	0	5	48	34	22
2017	RO-05	45	27	9	14	0	0	5	75	15	12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	20	28	17	11	0	45	28	83
2020	RO-03	21	19	32	17	11	0	40	28	47
2020	RO-04	20	15	30	20	15	0	35	35	20
2019	RO	15	23	24	16	23	0	38	39	96
2019	RO-03	3	26	24	19	28	0	29	47	58
2019	RO-04	26	21	26	16	11	0	47	26	19
2018	RO	11	22	20	20	27	1	33	47	124
2018	RO-03	5	25	21	20	28	1	30	49	81
2018	RO-04	17	22	13	17	30	0	39	48	23
2018	RO-05	27	13	20	27	13	0	40	40	15
2017	RO	13	26	24	15	21	2	39	36	115
2017	RO-03	14	20	22	18	25	1	34	44	77
2017	RO-04	5	28	36	9	18	5	34	29	22
2017	RO-05	26	55	20	0	0	0	80	0	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	31	27	22	2	6	12	66	10	83
2020	RO-03	34	26	21	2	4	13	68	7	47
2020	RO-04	20	20	25	5	15	15	47	24	20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	24	31	23	11	10	0	1	56	21	83
2020	RO-03	23	28	23	15	9	0	2	52	24	47
2020	RO-04	15	30	25	10	20	0	0	45	30	20
2019	RO	27	29	21	11	9	0	2	57	21	96
2019	RO-03	24	26	21	16	12	0	2	51	28	58
2019	RO-04	26	32	26	5	5	0	5	61	11	19
2018	RO	24	26	27	12	9	0	2	51	21	125
2018	RO-03	25	25	28	9	12	0	1	50	21	81
2018	RO-04	17	29	25	25	4	0	0	46	29	24
2018	RO-05	33	27	27	7	0	0	7	64	7	15
2017	RO	23	28	20	16	10	1	1	52	27	116
2017	RO-03	31	23	17	14	13	1	1	55	28	78
2017	RO-04	9	40	23	18	9	0	0	49	28	22
2017	RO-05	6	35	29	29	0	0	0	41	29	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	30	25	25	7	8	1	2	58	16	83
2020	RO-03	32	28	26	4	4	2	4	64	9	47
2020	RO-04	30	15	30	15	10	0	0	45	25	20
2019	RO	20	33	21	13	9	0	4	55	23	96
2019	RO-03	19	28	19	17	14	0	3	48	32	58
2019	RO-04	26	26	26	5	5	0	11	59	12	19
2018	RO	29	29	25	6	8	0	2	60	14	125
2018	RO-03	33	23	27	6	7	0	4	58	14	82
2018	RO-04	21	42	17	4	17	0	0	63	21	24
2018	RO-05	21	50	29	0	0	0	0	71	0	14
2017	RO	30	28	16	10	8	1	7	63	20	116
2017	RO-03	37	23	12	10	9	1	8	66	21	78
2017	RO-04	23	37	17	5	9	0	9	66	15	22
2017	RO-05	6	29	39	20	0	0	5	38	21	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	37	24	21	10	6	0	2	63	16	82
2020	RO-03	38	28	13	13	4	0	4	69	18	47
2020	RO-04	37	16	32	0	16	0	0	53	16	19
2019	RO	27	36	19	10	5	0	2	65	16	96
2019	RO-03	24	31	21	17	7	0	0	55	24	58
2019	RO-04	32	37	16	0	5	0	11	76	6	19
2018	RO	38	25	19	7	10	0	1	63	18	126
2018	RO-03	39	22	20	10	10	0	0	61	20	82
2018	RO-04	42	33	4	0	21	0	0	75	21	24
2018	RO-05	27	33	33	0	0	0	7	64	0	15
2017	RO	35	23	17	12	7	2	5	62	20	116
2017	RO-03	36	25	13	13	6	1	5	66	21	78
2017	RO-04	41	17	14	9	9	5	5	65	20	22
2017	RO-05	26	20	29	20	0	0	5	48	21	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	38	27	11	13	10	0	1	65	23	82
2020	RO-03	35	28	7	20	9	0	2	64	29	46
2020	RO-04	20	30	25	5	20	0	0	50	25	20
2019	RO	39	21	14	14	13	1	0	60	26	96
2019	RO-03	41	12	14	16	16	2	0	54	32	58
2019	RO-04	16	47	16	11	11	0	0	63	21	19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	47	22	10	8	10	4	71	19	83
2020	RO-03	47	21	11	6	9	6	73	16	47
2020	RO-04	55	20	5	5	15	0	75	20	20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	29	23	22	18	7	0	1	52	26	83
2020	RO-03	34	21	19	19	4	0	2	57	24	47
2020	RO-04	25	25	30	10	10	0	0	50	20	20
2019	RO	32	29	18	8	12	0	1	62	20	95
2019	RO-03	33	19	22	10	16	0	0	52	26	58
2019	RO-04	16	53	11	5	11	0	5	72	17	19
2018	RO	34	27	21	11	6	0	0	61	18	126
2018	RO-03	38	24	21	10	7	0	0	62	17	82
2018	RO-04	33	29	13	17	8	0	0	63	25	24
2018	RO-05	13	40	40	7	0	0	0	53	7	15
2017	RO	32	27	19	12	9	1	1	60	21	113
2017	RO-03	36	24	21	9	8	1	0	61	18	75
2017	RO-04	28	36	14	5	14	0	5	66	19	22
2017	RO-05	20	31	20	29	0	0	0	51	29	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	45	27	12	10	5	0	1	73	15	82
2020	RO-03	41	22	20	9	7	0	2	64	16	46
2020	RO-04	35	35	5	20	5	0	0	70	25	20
2019	RO	57	16	11	6	8	1	1	74	15	95
2019	RO-03	48	17	12	7	12	2	2	68	20	58
2019	RO-04	67	11	11	6	6	0	0	78	11	18
2018	RO	52	19	12	7	8	0	1	72	15	126
2018	RO-03	55	17	11	7	9	0	1	73	16	82
2018	RO-04	33	33	8	13	13	0	0	67	25	24
2018	RO-05	67	7	27	0	0	0	0	73	0	15
2017	RO	52	22	10	6	8	1	1	75	14	116
2017	RO-03	50	19	13	6	10	1	0	70	17	78
2017	RO-04	42	43	5	5	5	0	0	86	10	21
2017	RO-05	77	14	9	0	0	0	0	91	0	12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	39	28	20	8	4	1	67	12	83
2020	RO-03	40	23	28	4	2	2	65	7	47
2020	RO-04	25	35	15	20	5	0	60	25	20

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	77	7	4	1	2	9	92	4	82
2020	RO-03	67	7	7	2	2	15	87	5	46
2020	RO-04	85	10	0	0	5	0	95	5	20
2019	RO	68	12	1	3	2	14	93	6	95
2019	RO-03	66	14	0	3	2	16	94	6	58
2019	RO-04	68	11	0	5	5	11	88	12	19
2018	RO	68	12	8	2	3	6	86	6	125
2018	RO-03	71	11	9	2	0	7	88	3	82
2018	RO-04	48	22	9	4	13	4	73	18	23
2018	RO-05	80	7	0	0	7	7	93	7	15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	66	12	6	7	5	0	4	81	13	82
2020	RO-03	57	19	9	6	4	0	4	80	11	47
2020	RO-04	60	5	5	15	10	0	5	68	26	20
2019	RO	64	17	9	2	6	0	2	82	9	96
2019	RO-03	53	19	12	3	9	0	3	75	13	58
2019	RO-04	68	16	11	0	5	0	0	84	5	19
2018	RO	62	18	8	7	3	0	2	81	11	126
2018	RO-03	59	21	10	6	4	0	1	80	10	82
2018	RO-04	58	13	8	17	4	0	0	71	21	24
2018	RO-05	80	13	0	0	0	0	7	100	0	15
2017	RO	65	17	6	5	3	3	1	85	9	117
2017	RO-03	61	19	4	6	4	4	1	85	11	78
2017	RO-04	68	14	9	5	5	0	0	82	9	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	52	30	8	8	1	0	0	82	10	83
2020	RO-03	43	38	11	6	2	0	0	81	9	47
2020	RO-04	55	20	5	20	0	0	0	75	20	20
2019	RO	42	33	9	5	9	0	1	76	15	96
2019	RO-03	31	40	10	7	10	0	2	72	18	58
2019	RO-04	42	32	16	0	11	0	0	74	11	19
2018	RO	43	32	17	4	4	0	0	75	8	125
2018	RO-03	38	38	13	6	5	0	0	76	11	82
2018	RO-04	42	33	21	0	4	0	0	75	4	24
2018	RO-05	71	7	21	0	0	0	0	79	0	14
2017	RO	35	33	17	10	3	1	0	69	14	117
2017	RO-03	33	36	15	10	4	1	0	70	14	78
2017	RO-04	31	32	14	18	5	0	0	63	23	22
2017	RO-05	55	18	27	0	0	0	0	73	0	12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	54	16	10	13	7	0	70	20	83
2020	RO-03	47	23	13	9	9	0	70	17	47
2020	RO-04	45	0	10	35	10	0	45	45	20
2019	RO	53	23	10	3	10	0	76	14	96
2019	RO-03	48	22	12	5	12	0	71	17	58
2019	RO-04	58	32	0	0	11	0	89	11	19
2018	RO	51	20	12	10	8	0	70	18	124
2018	RO-03	47	22	12	10	9	0	69	19	81
2018	RO-04	42	21	8	17	13	0	63	29	24
2018	RO-05	79	7	14	0	0	0	86	0	14
2017	RO	41	31	14	8	4	2	73	13	117
2017	RO-03	38	31	14	9	5	3	71	15	78
2017	RO-04	49	28	14	5	5	0	77	9	22
2017	RO-05	46	36	9	9	0	0	82	9	12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	51	7	6	5	2	0	29	81	10	83
2020	RO-03	51	4	2	2	0	0	40	93	4	47
2020	RO-04	50	15	10	15	0	0	10	72	17	20
2019	RO	51	12	5	2	4	0	26	84	9	94
2019	RO-03	53	7	0	2	2	0	37	94	6	57
2019	RO-04	44	28	17	0	11	0	0	72	11	18
2018	RO	41	12	6	2	3	0	36	83	8	125
2018	RO-03	44	6	1	0	0	0	49	98	0	82
2018	RO-04	33	42	8	4	8	0	4	78	13	24
2018	RO-05	36	0	29	0	7	0	29	50	10	14
2017	RO	43	11	8	3	0	1	34	83	5	117
2017	RO-03	46	5	1	0	0	1	46	98	0	78
2017	RO-04	45	28	14	9	0	0	5	76	10	22
2017	RO-05	14	18	45	9	0	0	14	38	10	12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	61	28	5	1	2	0	2	91	4	83
2020	RO-03	57	32	6	0	0	0	4	93	0	47
2020	RO-04	60	25	5	5	5	0	0	85	10	20
2019	RO	62	18	9	3	4	0	4	83	8	94
2019	RO-03	60	18	7	4	5	0	7	83	9	57
2019	RO-04	63	5	21	5	5	0	0	68	11	19
2018	RO	61	18	11	4	1	0	5	83	5	124
2018	RO-03	58	17	12	5	0	0	7	81	5	81
2018	RO-04	75	13	4	4	4	0	0	88	8	24
2018	RO-05	57	36	7	0	0	0	0	93	0	14
2017	RO	55	27	9	3	0	1	4	87	4	117
2017	RO-03	52	30	9	4	0	1	4	86	4	78
2017	RO-04	54	28	9	5	0	0	5	86	5	22
2017	RO-05	72	23	0	0	0	0	5	100	0	12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	78	10	8	1	1	0	1	89	2	83
2020	RO-03	83	6	9	2	0	0	0	89	2	47
2020	RO-04	70	15	15	0	0	0	0	85	0	20
2019	RO	79	14	3	0	3	0	1	94	3	96
2019	RO-03	78	16	2	0	5	0	0	93	5	58
2019	RO-04	89	5	5	0	0	0	0	95	0	19
2018	RO	79	13	3	2	2	0	2	94	3	125
2018	RO-03	76	15	4	1	2	0	2	93	4	82
2018	RO-04	92	4	0	4	0	0	0	96	4	24
2018	RO-05	71	21	0	0	0	0	7	100	0	14
2017	RO	72	16	5	0	1	1	5	94	1	117
2017	RO-03	73	12	6	0	1	1	6	92	1	78
2017	RO-04	68	28	0	0	0	0	5	100	0	22
2017	RO-05	82	18	0	0	0	0	0	100	0	12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	55	24	10	8	2	0	0	80	11	83
2020	RO-03	57	28	9	4	2	0	0	85	6	47
2020	RO-04	45	15	15	20	5	0	0	60	25	20
2019	RO	50	30	10	3	5	0	1	81	8	96
2019	RO-03	47	36	9	5	2	0	2	84	7	58
2019	RO-04	53	26	5	0	16	0	0	79	16	19
2018	RO	47	27	17	6	2	0	1	75	8	125
2018	RO-03	48	27	16	6	2	0	1	75	9	82
2018	RO-04	46	21	25	4	4	0	0	67	8	24
2018	RO-05	43	43	7	7	0	0	0	86	7	14
2017	RO	46	33	14	3	2	2	1	81	5	117
2017	RO-03	45	33	15	3	1	3	0	80	4	78
2017	RO-04	40	41	5	5	5	0	5	86	10	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	27	49	16	4	5	76	8	83
2020	RO-03	30	47	15	2	6	77	9	47
2020	RO-04	15	50	20	10	5	65	15	20

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	14	34	25	20	6	0	48	27	83
2020	RO-03	17	30	26	19	9	0	47	28	47
2020	RO-04	5	35	25	30	5	0	40	35	20
2019	RO	9	36	27	15	11	1	46	26	96
2019	RO-03	5	36	33	12	14	0	41	26	58
2019	RO-04	11	32	26	21	11	0	42	32	19
2018	RO	12	28	32	16	12	0	40	28	125
2018	RO-03	9	30	35	16	10	0	39	26	82
2018	RO-04	17	22	22	13	26	0	39	39	23
2018	RO-05	13	33	33	20	0	0	47	20	15
2017	RO	11	31	34	13	10	1	43	23	117
2017	RO-03	10	31	31	15	12	1	41	27	78
2017	RO-04	9	37	32	8	14	0	46	22	22
2017	RO-05	27	27	46	0	0	0	54	0	12

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	12	23	36	18	11	0	29	35	83
2020	RO-03	13	26	30	19	13	0	32	38	47
2020	RO-04	15	20	40	20	5	0	25	35	20
2019	RO	19	22	31	23	5	0	28	41	96
2019	RO-03	21	26	31	14	9	0	22	47	58
2019	RO-04	11	16	53	21	0	0	21	26	19
2018	RO	21	19	33	20	7	0	27	40	123
2018	RO-03	16	22	34	19	9	0	28	38	79
2018	RO-04	42	13	25	17	4	0	21	54	24
2018	RO-05	13	20	40	27	0	0	27	33	15
2017	RO	17	15	39	16	12	1	28	32	116
2017	RO-03	21	14	32	16	15	1	32	35	78
2017	RO-04	10	14	61	5	10	0	14	24	21
2017	RO-05	9	18	37	36	0	0	36	27	12

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	54	31	14	37	63	83
2020	RO-03	62	26	13	29	71	47
2020	RO-04	55	25	20	31	69	20

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RO	44	56	45
2020	RO-03	48	52	29
2020	RO-04	36	64	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	40	14	16	7	16	0	7	58	25	83
2020	RO-03	34	19	11	6	17	0	13	61	27	47
2020	RO-04	35	10	20	10	25	0	0	45	35	20
2019	RO	29	19	22	8	17	0	4	51	26	95
2019	RO-03	34	14	22	7	17	0	5	51	25	58
2019	RO-04	16	32	26	11	16	0	0	47	26	19
2018	RO	23	14	15	18	22	1	7	41	43	126
2018	RO-03	27	13	16	18	18	1	6	43	39	82
2018	RO-04	8	17	17	17	33	0	8	27	55	24
2018	RO-05	20	20	7	20	20	0	13	46	46	15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	18	18	16	20	29	36	49	45
2020	RO-03	17	17	17	17	31	34	48	29
2020	RO-04	9	9	9	36	36	18	73	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RO	11	20	13	9	47	31	56	45
2020	RO-03	10	24	14	10	41	34	52	29
2020	RO-04	9	9	9	9	64	18	73	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - RO

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57j. Please indicate the nature of the harassment you experienced. Threat