2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - RCO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	45	39	9	5	3	0	84	7	616
2020	RCO-02	33	45	20	2	0	0	78	2	64
2020	RCO-03	46	38	10	4	4	0	83	7	136
2020	RCO-04	46	38	7	6	2	0	85	8	337
2020	RCO-05	47	38	7	4	4	0	84	9	45
2019	RCO	44	37	8	7	3	0	82	10	511
2019	RCO-02	38	43	9	9	0	2	82	9	58
2019	RCO-03	41	41	10	5	3	0	82	8	132
2019	RCO-04	49	32	8	8	3	0	81	11	268
2019	RCO-05	48	36	8	8	0	0	84	8	25
2018	RCO	41	39	10	7	3	0	81	10	347
2018	RCO-02	31	62	7	0	0	0	93	0	29
2018	RCO-03	35	45	5	14	1	0	80	15	74
2018	RCO-04	43	38	11	7	2	0	80	9	181
2018	RCO-05	71	24	6	0	0	0	94	0	17
2017	RCO	39	47	9	3	2	0	86	6	432
2017	RCO-02	30	57	5	5	3	0	87	8	40
2017	RCO-03	31	54	7	6	3	0	85	8	120
2017	RCO-04	43	44	9	1	3	0	87	4	216
2017	RCO-05	60	36	0	4	0	0	96	4	25

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	37	39	13	7	3	0	77	11	617
2020	RCO-02	33	52	13	3	0	0	84	3	64
2020	RCO-03	36	38	16	5	5	0	74	10	136
2020	RCO-04	37	39	12	9	2	0	76	12	337
2020	RCO-05	42	36	9	7	7	0	78	13	45
2019	RCO	35	37	12	12	4	0	72	16	509
2019	RCO-02	33	47	10	7	2	2	81	9	58
2019	RCO-03	36	35	16	10	3	0	71	13	132
2019	RCO-04	33	37	11	14	4	0	70	18	266
2019	RCO-05	44	36	8	0	12	0	80	12	25
2018	RCO	32	36	15	12	4	0	69	16	349
2018	RCO-01	50	30	10	10	0	0	80	10	10
2018	RCO-02	34	52	7	7	0	0	86	7	29
2018	RCO-03	28	36	20	12	4	0	64	16	75
2018	RCO-04	30	35	16	14	5	0	65	19	182
2018	RCO-05	59	18	6	18	0	0	76	18	17
2017	RCO	31	41	15	8	5	0	72	13	432
2017	RCO-02	28	45	8	15	3	3	74	18	40
2017	RCO-03	25	46	14	13	2	0	71	15	120
2017	RCO-04	33	37	16	6	8	0	70	14	216
2017	RCO-05	36	52	4	0	8	0	88	8	25

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	59	30	8	2	1	89	3	613
2020	RCO-02	53	31	16	0	0	84	0	64
2020	RCO-03	56	33	7	1	3	89	4	135
2020	RCO-04	60	30	7	2	1	90	3	335
2020	RCO-05	66	27	2	0	5	93	5	44
2019	RCO	61	29	6	2	1	91	3	509
2019	RCO-02	52	36	9	3	0	88	3	58
2019	RCO-03	56	36	6	2	0	92	2	131
2019	RCO-04	63	27	6	2	1	90	3	268
2019	RCO-05	75	21	4	0	0	96	0	24
2018	RCO	59	31	6	2	2	89	5	346
2018	RCO-01	80	0	10	0	10	80	10	10
2018	RCO-02	55	45	0	0	0	100	0	29
2018	RCO-03	51	35	7	4	3	86	7	74
2018	RCO-04	59	30	7	2	2	89	3	179
2018	RCO-05	76	24	0	0	0	100	0	17
2017	RCO	56	38	3	2	0	94	3	430
2017	RCO-02	53	40	5	3	0	92	3	40
2017	RCO-03	45	44	5	4	2	89	6	119
2017	RCO-04	59	37	2	1	0	97	1	216
2017	RCO-05	76	16	4	4	0	92	4	25

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	51	38	7	3	2	0	88	4	616
2020	RCO-02	47	39	11	2	2	0	86	3	64
2020	RCO-03	49	39	7	4	1	1	88	5	136
2020	RCO-04	50	39	7	3	1	0	89	4	336
2020	RCO-05	60	29	4	0	7	0	89	7	45
2019	RCO	49	38	7	4	1	0	88	5	511
2019	RCO-02	50	41	7	0	0	2	93	0	58
2019	RCO-03	48	39	5	7	1	0	87	8	132
2019	RCO-04	49	38	8	4	1	0	87	5	268
2019	RCO-05	56	32	4	4	4	0	88	8	25
2018	RCO	45	39	11	2	3	0	84	5	348
2018	RCO-01	60	20	10	0	10	0	80	10	10
2018	RCO-02	50	46	4	0	0	0	96	0	28
2018	RCO-03	39	41	13	1	5	0	80	7	75
2018	RCO-04	45	39	13	2	2	0	83	4	181
2018	RCO-05	71	29	0	0	0	0	100	0	17
2017	RCO	45	41	8	4	2	0	86	6	430
2017	RCO-02	53	37	3	3	5	0	90	8	40
2017	RCO-03	39	45	6	7	3	1	85	9	119
2017	RCO-04	45	40	9	4	2	0	86	6	216
2017	RCO-05	60	36	0	0	4	0	96	4	25

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	51	34	9	3	3	0	0	85	6	614
2020	RCO-02	48	42	6	2	2	0	0	91	3	64
2020	RCO-03	47	37	10	3	3	0	0	84	6	135
2020	RCO-04	51	33	10	4	2	0	0	84	6	335
2020	RCO-05	53	31	7	2	7	0	0	84	9	45
2019	RCO	44	36	12	6	3	0	0	80	8	509
2019	RCO-02	45	43	10	2	0	0	0	88	2	58
2019	RCO-03	43	33	14	8	2	0	0	76	10	132
2019	RCO-04	43	36	11	6	3	0	0	80	9	267
2019	RCO-05	54	33	4	0	8	0	0	88	8	24
2018	RCO	39	34	18	5	4	0	0	73	9	348
2018	RCO-01	80	10	10	0	0	0	0	90	0	10
2018	RCO-02	57	25	18	0	0	0	0	82	0	28
2018	RCO-03	33	33	21	9	3	0	0	67	12	75
2018	RCO-04	36	36	18	6	4	1	0	72	10	181
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	42	32	14	6	4	1	0	75	11	432
2017	RCO-02	43	45	5	0	5	0	3	90	5	40
2017	RCO-03	38	31	20	7	3	1	0	70	10	120
2017	RCO-04	43	28	15	8	6	0	0	71	14	216
2017	RCO-05	48	48	0	4	0	0	0	96	4	25

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	45	41	7	4	3	0	86	7	611
2020	RCO-02	36	56	5	2	2	0	92	3	64
2020	RCO-03	48	36	8	4	4	0	84	8	132
2020	RCO-04	44	42	7	5	1	0	87	6	335
2020	RCO-05	44	36	9	4	7	0	80	11	45
2019	RCO	39	39	13	6	3	0	79	9	508
2019	RCO-02	41	41	14	3	0	0	83	3	58
2019	RCO-03	39	37	14	8	2	0	77	9	132
2019	RCO-04	38	41	11	6	4	0	79	10	266
2019	RCO-05	44	36	12	0	8	0	80	8	25
2018	RCO	30	41	17	8	3	0	72	11	345
2018	RCO-01	70	20	0	10	0	0	90	10	10
2018	RCO-02	52	33	15	0	0	0	85	0	27
2018	RCO-03	26	39	24	9	1	0	65	11	74
2018	RCO-04	26	44	16	10	4	1	70	14	180
2018	RCO-05	41	35	18	0	6	0	76	6	17
2017	RCO	37	37	14	7	4	0	74	12	432
2017	RCO-02	38	48	0	10	5	0	85	15	40
2017	RCO-03	37	34	18	8	3	1	71	11	120
2017	RCO-04	38	34	14	8	6	0	71	14	216
2017	RCO-05	32	56	12	0	0	0	88	0	25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	48	25	15	6	3	3	0	76	9	616
2020	RCO-02	39	38	11	6	3	3	0	79	10	64
2020	RCO-03	44	26	16	8	3	2	0	72	11	136
2020	RCO-04	51	23	17	4	2	3	0	76	7	336
2020	RCO-05	56	22	7	7	7	2	0	80	14	45
2019	RCO	43	28	15	7	5	1	1	73	12	511
2019	RCO-02	47	31	14	7	2	0	0	78	9	58
2019	RCO-03	41	26	20	10	2	2	0	68	12	132
2019	RCO-04	42	30	13	6	7	1	1	74	13	268
2019	RCO-05	64	16	12	0	8	0	0	80	8	25
2018	RCO	36	30	16	10	4	2	1	69	15	348
2018	RCO-01	60	20	20	0	0	0	0	80	0	10
2018	RCO-02	43	39	11	7	0	0	0	82	7	28
2018	RCO-03	33	25	20	15	4	1	1	60	19	75
2018	RCO-04	33	34	15	10	5	3	0	69	16	181
2018	RCO-05	47	29	12	12	0	0	0	76	12	17
2017	RCO	39	27	17	7	5	4	1	69	13	432
2017	RCO-02	38	33	13	5	10	0	3	72	15	40
2017	RCO-03	38	29	18	7	5	4	0	70	12	120
2017	RCO-04	40	24	18	8	5	5	0	67	14	216
2017	RCO-05	40	40	8	0	4	8	0	87	4	25

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	56	30	8	4	1	0	1	87	6	614
2020	RCO-02	45	36	9	6	0	0	3	84	6	64
2020	RCO-03	51	32	10	6	0	0	1	84	6	135
2020	RCO-04	61	27	6	4	1	0	0	89	5	335
2020	RCO-05	53	31	11	4	0	0	0	84	4	45
2019	RCO	54	29	9	5	2	1	0	83	7	510
2019	RCO-02	50	26	14	7	2	2	0	77	9	58
2019	RCO-03	52	30	11	5	3	0	1	82	8	132
2019	RCO-04	54	30	7	4	1	1	0	86	6	267
2019	RCO-05	64	20	12	0	4	0	0	84	4	25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	46	35	11	4	3	1	0	82	7	615
2020	RCO-02	34	48	11	3	2	0	2	84	5	64
2020	RCO-03	46	31	14	5	1	1	1	79	7	136
2020	RCO-04	48	35	10	4	2	1	0	83	6	335
2020	RCO-05	42	42	4	2	9	0	0	84	11	45
2019	RCO	43	34	10	8	4	1	0	78	11	505
2019	RCO-02	52	29	10	9	0	0	0	81	9	58
2019	RCO-03	42	35	9	8	3	2	1	79	12	132
2019	RCO-04	42	34	11	7	4	2	0	77	11	263
2019	RCO-05	36	40	12	0	8	0	4	79	8	25
2018	RCO	41	31	14	8	5	0	0	73	13	350
2018	RCO-01	90	0	0	10	0	0	0	90	10	10
2018	RCO-02	48	34	14	3	0	0	0	83	3	29
2018	RCO-03	41	27	21	8	3	0	0	68	11	75
2018	RCO-04	36	35	13	9	8	1	0	71	17	182
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	35	42	11	7	5	1	0	77	12	432
2017	RCO-02	43	43	8	2	5	0	0	85	7	40
2017	RCO-03	36	40	10	8	4	1	1	77	13	120
2017	RCO-04	34	42	10	6	6	1	0	78	12	216
2017	RCO-05	32	40	16	12	0	0	0	72	12	25

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	58	26	9	4	3	0	0	84	7	617
2020	RCO-02	47	42	5	6	0	0	0	89	6	64
2020	RCO-03	54	26	11	7	2	0	0	79	10	136
2020	RCO-04	60	24	10	2	3	0	0	84	5	337
2020	RCO-05	58	24	9	4	4	0	0	82	9	45
2019	RCO	53	25	12	6	3	0	0	79	9	510
2019	RCO-02	62	22	9	5	0	2	0	86	5	58
2019	RCO-03	52	24	12	8	5	0	0	76	12	131
2019	RCO-04	52	27	13	6	3	0	0	79	8	269
2019	RCO-05	56	28	12	0	4	0	0	84	4	25
2018	RCO	44	30	12	9	5	0	0	74	14	349
2018	RCO-01	80	10	0	0	10	0	0	90	10	10
2018	RCO-02	59	34	3	3	0	0	0	93	3	29
2018	RCO-03	43	35	12	9	1	0	0	77	11	75
2018	RCO-04	40	29	13	10	8	0	0	68	19	182
2018	RCO-05	47	18	24	12	0	0	0	65	12	17
2017	RCO	46	30	13	7	5	0	0	76	12	431
2017	RCO-02	60	18	13	7	3	0	0	78	10	40
2017	RCO-03	48	32	10	8	3	0	1	80	10	120
2017	RCO-04	41	30	15	6	7	0	0	71	14	215
2017	RCO-05	60	24	4	12	0	0	0	84	12	25

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	47	33	10	3	3	5	0	84	6	617
2020	RCO-02	50	31	5	6	0	6	2	88	7	64
2020	RCO-03	40	35	10	4	3	8	0	82	8	136
2020	RCO-04	48	34	11	2	3	2	0	84	5	337
2020	RCO-05	56	20	11	7	4	2	0	77	11	45
2019	RCO	39	34	15	5	2	5	0	77	8	504
2019	RCO-02	40	33	17	3	2	5	0	76	5	58
2019	RCO-03	33	37	14	10	1	5	0	74	11	132
2019	RCO-04	41	32	14	4	3	6	0	78	7	265
2019	RCO-05	50	21	17	4	4	4	0	74	9	24
2018	RCO	33	36	14	8	1	6	1	75	10	350
2018	RCO-01	50	30	10	0	0	10	0	89	0	10
2018	RCO-02	28	48	14	0	0	10	0	85	0	29
2018	RCO-03	27	35	15	15	1	8	0	67	17	75
2018	RCO-04	37	34	13	9	2	5	1	74	12	182
2018	RCO-05	35	53	12	0	0	0	0	88	0	17
2017	RCO	31	36	16	7	3	6	0	72	11	432
2017	RCO-02	33	30	10	7	3	18	0	76	12	40
2017	RCO-03	26	38	22	7	3	5	0	67	11	120
2017	RCO-04	32	37	14	7	5	6	0	73	12	216
2017	RCO-05	36	40	20	4	0	0	0	76	4	25

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	41	35	12	6	4	1	0	78	10	617
2020	RCO-02	36	39	16	2	5	2	2	77	6	64
2020	RCO-03	38	38	12	7	3	2	0	78	10	136
2020	RCO-04	44	34	12	6	4	0	0	78	10	337
2020	RCO-05	40	33	9	9	9	0	0	73	18	45
2019	RCO	30	38	17	10	5	1	0	68	15	507
2019	RCO-02	31	34	21	10	3	0	0	66	14	58
2019	RCO-03	23	40	21	13	3	1	0	63	16	131
2019	RCO-04	32	38	14	10	5	1	0	71	15	266
2019	RCO-05	32	32	16	8	12	0	0	64	20	25
2018	RCO	25	36	18	12	6	2	0	63	18	349
2018	RCO-01	50	20	10	10	10	0	0	70	20	10
2018	RCO-02	29	39	21	7	4	0	0	68	11	28
2018	RCO-03	21	31	19	17	7	5	0	55	25	75
2018	RCO-04	26	39	16	12	7	0	0	65	19	182
2018	RCO-05	24	41	29	0	6	0	0	65	6	17
2017	RCO	22	39	18	13	6	2	0	62	19	431
2017	RCO-02	25	45	15	8	5	3	0	72	13	40
2017	RCO-03	19	35	23	18	3	2	0	55	21	120
2017	RCO-04	22	40	14	13	9	2	0	64	22	216
2017	RCO-05	24	44	28	4	0	0	0	68	4	25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	26	39	17	11	5	2	0	66	16	613
2020	RCO-02	27	33	20	9	6	3	2	62	16	64
2020	RCO-03	25	35	20	12	5	3	0	62	17	136
2020	RCO-04	27	39	17	11	5	2	0	67	16	333
2020	RCO-05	20	47	20	9	4	0	0	67	13	45
2019	RCO	18	35	21	15	9	2	0	54	24	505
2019	RCO-02	17	34	24	12	10	2	0	53	23	58
2019	RCO-03	15	34	22	19	8	3	0	50	28	131
2019	RCO-04	21	35	19	15	8	2	0	57	24	265
2019	RCO-05	8	29	29	17	13	4	0	39	30	24
2018	RCO	13	32	25	19	8	3	0	46	28	348
2018	RCO-01	40	30	10	10	10	0	0	70	20	10
2018	RCO-02	3	41	28	21	3	3	0	46	25	29
2018	RCO-03	12	23	32	20	9	4	0	36	31	75
2018	RCO-04	13	37	21	20	8	1	0	50	29	180
2018	RCO-05	18	24	35	12	6	6	0	44	19	17
2017	RCO	10	35	24	17	8	6	0	48	27	431
2017	RCO-02	18	28	23	15	5	13	0	52	23	40
2017	RCO-03	8	33	23	22	9	6	0	43	33	120
2017	RCO-04	10	36	25	16	9	4	0	48	26	215
2017	RCO-05	4	56	28	8	4	0	0	60	12	25

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	23	45	15	11	5	1	69	16	617
2020	RCO-02	25	38	20	14	3	0	63	17	64
2020	RCO-03	22	43	17	12	4	2	66	17	136
2020	RCO-04	24	46	15	10	4	1	70	14	337
2020	RCO-05	20	47	11	16	7	0	67	22	45
2019	RCO	15	38	18	19	9	1	53	28	508
2019	RCO-02	19	26	24	21	10	0	45	31	58
2019	RCO-03	11	36	17	23	11	1	47	35	132
2019	RCO-04	16	42	16	17	8	1	58	25	266
2019	RCO-05	8	48	16	20	8	0	56	28	25
2018	RCO	13	29	20	24	14	1	42	38	349
2018	RCO-01	50	0	20	20	10	0	50	30	10
2018	RCO-02	7	38	28	21	7	0	45	28	29
2018	RCO-03	12	17	17	31	23	0	29	53	75
2018	RCO-04	12	36	16	23	13	1	48	36	182
2018	RCO-05	12	18	47	18	6	0	29	24	17
2017	RCO	9	37	24	18	11	2	46	29	429
2017	RCO-02	13	45	20	8	10	5	60	18	40
2017	RCO-03	6	33	23	22	14	2	40	37	118
2017	RCO-04	10	34	27	18	10	1	45	28	215
2017	RCO-05	0	48	28	20	4	0	48	24	25

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	27	40	15	13	4	0	0	68	17	617
2020	RCO-02	27	50	11	11	2	0	0	77	13	64
2020	RCO-03	24	40	18	16	1	0	0	64	18	136
2020	RCO-04	27	40	16	12	5	1	0	67	17	337
2020	RCO-05	29	33	11	18	9	0	0	62	27	45
2019	RCO	24	39	15	14	7	0	0	64	21	510
2019	RCO-02	17	48	21	9	3	2	0	67	12	58
2019	RCO-03	27	43	11	13	7	0	0	69	20	131
2019	RCO-04	22	37	16	17	7	0	0	59	24	268
2019	RCO-05	36	36	12	8	8	0	0	72	16	25
2018	RCO	20	35	20	17	8	0	0	55	25	347
2018	RCO-01	20	40	30	10	0	0	0	60	10	10
2018	RCO-02	34	31	24	10	0	0	0	66	10	29
2018	RCO-03	15	38	19	23	5	0	0	53	28	74
2018	RCO-04	17	33	22	18	9	0	1	50	28	180
2018	RCO-05	41	24	18	12	6	0	0	65	18	17
2017	RCO	22	38	17	16	6	1	0	60	22	432
2017	RCO-02	30	47	8	10	3	3	0	79	13	40
2017	RCO-03	18	41	16	16	9	1	0	59	25	120
2017	RCO-04	23	33	19	19	6	0	0	57	24	216
2017	RCO-05	28	44	12	12	4	0	0	72	16	25

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	31	44	12	9	3	76	12	614
2020	RCO-02	25	44	16	14	2	69	16	64
2020	RCO-03	28	45	10	13	4	73	17	136
2020	RCO-04	32	46	13	7	2	78	9	334
2020	RCO-05	38	36	18	4	4	73	9	45
2019	RCO	29	42	13	11	4	72	15	511
2019	RCO-02	26	41	19	10	3	67	14	58
2019	RCO-03	27	42	10	16	5	69	21	132
2019	RCO-04	29	43	14	10	3	73	13	268
2019	RCO-05	40	40	12	4	4	80	8	25
2018	RCO	23	42	16	14	4	66	18	349
2018	RCO-01	30	40	10	0	20	70	20	10
2018	RCO-02	14	45	38	3	0	59	3	29
2018	RCO-03	23	32	19	21	5	55	27	75
2018	RCO-04	22	48	14	13	3	70	17	181
2018	RCO-05	41	35	18	6	0	76	6	17
2017	RCO	22	47	13	13	5	69	18	432
2017	RCO-02	20	55	10	10	5	75	15	40
2017	RCO-03	20	53	10	11	7	73	18	120
2017	RCO-04	21	46	15	15	4	67	18	216
2017	RCO-05	44	24	20	4	8	68	12	25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	42	35	12	6	3	1	0	78	9	613
2020	RCO-02	34	47	11	5	2	0	2	83	6	64
2020	RCO-03	42	33	13	6	2	2	1	78	8	135
2020	RCO-04	42	34	13	7	3	1	0	77	10	334
2020	RCO-05	40	38	13	2	7	0	0	78	9	45
2019	RCO	37	34	16	9	4	0	0	71	13	511
2019	RCO-02	38	43	12	5	2	0	0	81	7	58
2019	RCO-03	38	33	14	11	5	0	1	71	15	132
2019	RCO-04	35	32	18	10	4	0	0	68	14	268
2019	RCO-05	36	40	20	0	4	0	0	76	4	25
2018	RCO	30	36	12	16	5	1	0	66	22	350
2018	RCO-01	80	0	0	10	10	0	0	80	20	10
2018	RCO-02	34	41	17	3	3	0	0	76	7	29
2018	RCO-03	31	40	11	17	1	0	0	71	19	75
2018	RCO-04	27	34	13	18	8	1	0	61	26	182
2018	RCO-05	24	47	12	18	0	0	0	71	18	17
2017	RCO	28	42	13	10	5	0	0	71	16	431
2017	RCO-02	41	46	5	5	3	0	0	87	8	39
2017	RCO-03	30	46	8	12	4	0	0	76	16	120
2017	RCO-04	27	37	18	10	7	0	1	65	17	216
2017	RCO-05	24	52	8	12	4	0	0	76	16	25

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	31	43	14	9	1	1	75	11	613
2020	RCO-02	23	48	17	8	2	2	73	10	64
2020	RCO-03	27	45	13	12	2	1	73	14	136
2020	RCO-04	34	42	14	9	1	0	76	10	335
2020	RCO-05	30	41	18	9	0	2	72	9	44
2019	RCO	28	41	16	11	4	0	69	15	508
2019	RCO-02	21	55	10	10	3	0	76	14	58
2019	RCO-03	29	36	21	12	2	0	64	15	129
2019	RCO-04	29	40	15	11	5	0	69	16	268
2019	RCO-05	28	36	16	12	4	4	67	17	25
2018	RCO	18	46	15	14	6	1	65	20	349
2018	RCO-01	40	30	10	10	10	0	70	20	10
2018	RCO-02	21	62	14	0	3	0	83	3	29
2018	RCO-03	15	45	13	23	3	1	61	26	75
2018	RCO-04	17	47	16	13	7	1	64	19	181
2018	RCO-05	29	41	6	12	6	6	75	19	17
2017	RCO	23	44	13	14	5	0	68	19	432
2017	RCO-02	25	55	3	15	3	0	80	18	40
2017	RCO-03	28	46	13	10	4	0	73	14	120
2017	RCO-04	20	44	15	15	6	0	64	21	216
2017	RCO-05	24	44	4	16	8	4	71	25	25

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	52	27	12	3	3	1	1	80	7	612
2020	RCO-02	52	36	9	2	2	0	0	88	3	64
2020	RCO-03	50	27	13	4	4	2	0	79	8	134
2020	RCO-04	53	25	14	4	3	1	1	79	6	335
2020	RCO-05	49	31	11	2	7	0	0	80	9	45

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	22	38	17	14	6	2	0	62	21	616
2020	RCO-02	20	50	16	8	3	3	0	73	11	64
2020	RCO-03	22	33	21	15	3	4	1	58	19	136
2020	RCO-04	21	37	18	14	8	1	0	60	23	337
2020	RCO-05	31	36	4	18	9	2	0	68	27	45
2019	RCO	18	33	23	17	8	2	0	52	25	508
2019	RCO-02	19	33	25	16	5	2	0	54	21	57
2019	RCO-03	17	36	21	17	8	2	0	53	25	132
2019	RCO-04	16	33	23	17	9	2	0	50	26	267
2019	RCO-05	16	40	20	20	4	0	0	56	24	25
2018	RCO	12	34	19	23	12	1	0	46	35	350
2018	RCO-01	60	30	10	0	0	0	0	90	0	10
2018	RCO-02	14	34	34	14	0	3	0	50	14	29
2018	RCO-03	8	36	19	27	11	0	0	44	37	75
2018	RCO-04	12	34	16	23	15	1	0	46	38	182
2018	RCO-05	6	41	24	29	0	0	0	47	29	17
2017	RCO	14	37	18	17	11	2	0	52	29	430
2017	RCO-02	28	40	8	15	10	0	0	68	25	40
2017	RCO-03	18	32	21	19	8	1	1	50	28	119
2017	RCO-04	11	39	17	18	13	2	0	51	32	216
2017	RCO-05	8	29	46	8	4	4	0	39	13	24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	20	32	16	15	13	2	2	55	29	617
2020	RCO-02	30	41	14	6	6	3	0	73	13	64
2020	RCO-03	18	34	16	18	9	3	1	55	28	136
2020	RCO-04	18	30	17	17	15	2	1	49	33	337
2020	RCO-05	18	33	13	9	18	2	7	56	29	45
2019	RCO	17	30	18	18	15	1	1	48	34	508
2019	RCO-02	22	36	14	12	12	3	0	61	25	58
2019	RCO-03	18	37	20	11	12	2	0	55	24	131
2019	RCO-04	14	25	19	24	17	0	1	40	41	267
2019	RCO-05	24	28	16	16	16	0	0	52	32	25
2018	RCO	14	28	19	21	16	1	1	43	38	349
2018	RCO-01	50	30	20	0	0	0	0	80	0	10
2018	RCO-02	14	32	21	21	0	11	0	52	24	28
2018	RCO-03	15	35	16	17	17	0	0	49	35	75
2018	RCO-04	10	28	18	25	18	1	1	39	43	182
2018	RCO-05	29	24	24	18	6	0	0	53	24	17
2017	RCO	14	33	16	18	15	2	1	49	35	431
2017	RCO-02	25	35	13	17	5	5	0	63	23	40
2017	RCO-03	14	34	13	21	15	2	1	50	37	119
2017	RCO-04	12	32	19	19	18	2	0	44	37	216
2017	RCO-05	16	48	8	8	12	4	4	70	22	25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	48	26	15	7	2	1	2	76	9	616
2020	RCO-02	39	30	16	8	5	0	3	71	13	64
2020	RCO-03	36	36	16	9	3	1	0	72	12	135
2020	RCO-04	56	21	14	4	1	1	2	80	6	337
2020	RCO-05	42	24	18	11	0	0	4	70	12	45
2019	RCO	51	28	13	4	1	1	2	82	5	509
2019	RCO-02	47	40	12	2	0	0	0	86	2	58
2019	RCO-03	53	27	13	5	1	0	2	81	6	132
2019	RCO-04	52	27	12	3	2	1	3	82	5	267
2019	RCO-05	52	28	8	4	4	0	4	83	8	25

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	49	25	16	4	3	1	1	76	7	616
2020	RCO-02	45	25	16	6	6	0	2	71	13	64
2020	RCO-03	45	32	16	4	2	1	0	78	6	136
2020	RCO-04	51	24	16	4	2	1	1	77	6	336
2020	RCO-05	53	20	18	4	2	0	2	75	7	45
2019	RCO	45	31	14	5	1	1	2	79	7	509
2019	RCO-02	45	38	14	3	0	0	0	83	3	58
2019	RCO-03	46	30	15	6	0	1	2	78	6	132
2019	RCO-04	43	31	14	6	2	2	2	78	8	267
2019	RCO-05	60	20	8	4	8	0	0	80	12	25

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	78	8	5	2	2	3	2	91	3	611
2020	RCO-02	75	16	2	2	2	2	3	95	3	64
2020	RCO-03	80	10	2	2	1	4	1	95	3	135
2020	RCO-04	80	5	7	1	2	3	2	90	3	333
2020	RCO-05	73	11	7	0	5	2	2	88	5	44
2019	RCO	78	8	5	2	1	3	3	92	3	505
2019	RCO-02	86	9	3	2	0	0	0	95	2	58
2019	RCO-03	79	5	7	1	1	3	4	91	2	131
2019	RCO-04	77	9	4	3	1	4	3	92	4	264
2019	RCO-05	72	12	8	4	0	4	0	88	4	25

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	76	10	3	0	0	2	8	95	1	615
2020	RCO-02	69	16	5	0	0	0	11	95	0	64
2020	RCO-03	78	10	2	1	1	2	6	96	2	136
2020	RCO-04	79	8	3	0	1	2	7	96	1	336
2020	RCO-05	64	16	9	0	0	2	9	90	0	45
2019	RCO	83	5	2	0	0	1	9	98	0	506
2019	RCO-02	90	5	0	0	0	2	3	100	0	58
2019	RCO-03	81	7	1	0	0	1	11	99	0	132
2019	RCO-04	82	4	3	0	0	2	9	96	1	264
2019	RCO-05	88	4	4	0	0	0	4	96	0	25

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	35	44	11	7	3	79	10	615
2020	RCO-02	36	45	14	5	0	81	5	64
2020	RCO-03	35	46	11	5	3	81	8	136
2020	RCO-04	33	44	11	8	3	77	12	335
2020	RCO-05	36	38	13	9	4	73	13	45
2019	RCO	35	42	10	9	5	76	14	510
2019	RCO-02	29	43	12	12	3	72	16	58
2019	RCO-03	37	43	11	8	2	79	10	131
2019	RCO-04	34	43	9	9	6	76	15	268
2019	RCO-05	48	40	4	4	4	88	8	25
2018	RCO	27	44	10	10	8	72	18	347
2018	RCO-01	50	30	10	0	10	80	10	10
2018	RCO-02	34	55	10	0	0	90	0	29
2018	RCO-03	24	51	9	7	9	75	16	75
2018	RCO-04	25	43	10	14	8	68	22	180
2018	RCO-05	47	35	0	6	12	82	18	17
2017	RCO	31	41	13	10	5	72	15	430
2017	RCO-02	30	55	8	3	5	85	8	40
2017	RCO-03	29	38	19	8	6	66	14	119
2017	RCO-04	31	40	10	13	5	71	18	216
2017	RCO-05	52	32	8	8	0	84	8	25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	42	36	12	7	3	0	78	10	614
2020	RCO-02	41	39	13	6	2	0	80	8	64
2020	RCO-03	40	38	14	6	3	0	77	9	136
2020	RCO-04	40	37	12	9	2	0	77	11	335
2020	RCO-05	52	25	14	2	7	0	77	9	44
2019	RCO	42	34	12	8	4	0	76	12	510
2019	RCO-02	49	33	7	9	2	0	82	11	57
2019	RCO-03	40	36	11	8	5	0	77	13	132
2019	RCO-04	42	33	14	6	4	0	75	11	268
2019	RCO-05	52	24	12	4	8	0	76	12	25
2018	RCO	36	34	14	11	4	0	71	15	348
2018	RCO-01	60	20	10	10	0	0	80	10	10
2018	RCO-02	45	52	3	0	0	0	97	0	29
2018	RCO-03	31	44	13	8	4	0	75	12	75
2018	RCO-04	33	32	16	13	5	1	65	18	180
2018	RCO-05	65	18	6	6	6	0	82	12	17
2017	RCO	35	39	14	7	5	0	74	13	428
2017	RCO-02	39	49	8	3	3	0	87	5	39
2017	RCO-03	30	43	14	9	3	0	73	13	119
2017	RCO-04	36	35	14	8	7	0	71	15	215
2017	RCO-05	40	36	16	4	4	0	76	8	25

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	30	46	13	8	2	0	0	76	10	611
2020	RCO-02	22	54	21	2	0	0	2	77	2	63
2020	RCO-03	31	42	15	10	1	0	0	73	12	136
2020	RCO-04	31	45	12	10	1	0	0	77	11	335
2020	RCO-05	23	53	12	5	5	2	0	79	10	43
2019	RCO	29	41	16	10	4	0	1	70	14	506
2019	RCO-02	33	45	16	5	0	0	2	79	5	58
2019	RCO-03	29	37	19	11	4	0	0	66	15	131
2019	RCO-04	27	42	16	9	5	0	0	70	14	266
2019	RCO-05	39	35	9	17	0	0	0	74	17	23
2018	RCO	22	36	19	17	6	0	0	58	23	349
2018	RCO-01	40	40	20	0	0	0	0	80	0	10
2018	RCO-02	28	41	17	14	0	0	0	69	14	29
2018	RCO-03	13	36	28	16	7	0	0	49	23	75
2018	RCO-04	21	37	16	19	7	0	0	58	26	182
2018	RCO-05	41	12	29	18	0	0	0	53	18	17
2017	RCO	30	36	16	12	5	0	0	67	17	430
2017	RCO-02	28	37	18	10	5	3	0	67	15	40
2017	RCO-03	27	45	15	8	4	0	0	72	13	119
2017	RCO-04	32	32	16	15	6	0	0	64	21	216
2017	RCO-05	44	28	16	8	4	0	0	72	12	25

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	27	46	15	7	2	2	0	75	10	612
2020	RCO-02	14	58	19	6	2	2	0	73	8	64
2020	RCO-03	24	43	21	7	2	3	1	69	9	136
2020	RCO-04	29	47	13	9	1	1	0	77	10	334
2020	RCO-05	30	41	18	5	5	2	0	72	9	44
2019	RCO	24	45	18	8	3	1	1	71	11	507
2019	RCO-02	21	44	25	5	4	2	0	66	9	57
2019	RCO-03	21	48	18	9	2	1	1	71	11	132
2019	RCO-04	25	46	17	8	3	0	0	71	11	267
2019	RCO-05	48	20	20	0	12	0	0	68	12	25
2018	RCO	20	41	21	12	3	3	0	63	16	350
2018	RCO-01	30	40	20	0	0	10	0	78	0	10
2018	RCO-02	21	48	17	3	0	10	0	77	4	29
2018	RCO-03	17	44	20	11	4	4	0	64	15	75
2018	RCO-04	21	37	24	12	4	2	0	59	17	182
2018	RCO-05	24	59	6	6	6	0	0	82	12	17
2017	RCO	20	46	18	11	4	1	0	67	15	430
2017	RCO-02	23	45	15	12	3	3	0	69	15	40
2017	RCO-03	17	50	18	11	3	3	0	68	14	119
2017	RCO-04	20	42	19	12	7	0	0	63	18	215
2017	RCO-05	32	48	16	4	0	0	0	80	4	25

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	39	36	11	10	4	0	0	75	14	615
2020	RCO-02	41	38	6	13	2	2	0	79	14	64
2020	RCO-03	37	37	10	13	4	0	0	74	17	136
2020	RCO-04	41	35	12	8	3	0	1	77	11	336
2020	RCO-05	29	33	11	16	11	0	0	62	27	45
2019	RCO	46	30	12	7	4	0	0	77	11	509
2019	RCO-02	57	31	7	0	3	2	0	89	4	58
2019	RCO-03	44	29	14	10	2	0	1	74	12	131
2019	RCO-04	43	32	11	7	6	0	0	76	13	267
2019	RCO-05	60	16	16	4	4	0	0	76	8	25
2018	RCO	41	34	12	6	5	0	1	76	11	346
2018	RCO-01	50	20	10	10	0	0	10	78	11	10
2018	RCO-02	55	34	10	0	0	0	0	90	0	29
2018	RCO-03	42	41	12	1	4	0	0	82	5	74
2018	RCO-04	39	31	14	8	7	1	0	71	15	180
2018	RCO-05	41	35	12	12	0	0	0	76	12	17
2017	RCO	43	34	12	8	3	1	0	77	11	429
2017	RCO-02	49	31	10	10	0	0	0	79	10	39
2017	RCO-03	45	34	11	7	2	2	0	80	9	119
2017	RCO-04	39	36	13	7	4	1	0	76	11	215
2017	RCO-05	60	20	8	8	4	0	0	80	12	25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	18	37	22	16	8	0	0	54	24	615
2020	RCO-02	32	29	24	11	5	0	0	60	16	63
2020	RCO-03	13	40	24	18	6	0	0	53	24	136
2020	RCO-04	18	35	22	16	9	0	0	53	25	336
2020	RCO-05	9	36	22	22	11	0	0	44	33	45
2019	RCO	23	36	23	10	8	0	0	59	18	510
2019	RCO-02	28	34	34	0	3	0	0	62	3	58
2019	RCO-03	23	40	17	12	8	0	0	63	20	132
2019	RCO-04	23	31	25	12	10	0	0	54	21	267
2019	RCO-05	12	56	12	16	4	0	0	68	20	25
2018	RCO	22	32	21	16	8	0	1	54	24	349
2018	RCO-01	60	10	20	10	0	0	0	70	10	10
2018	RCO-02	21	38	28	3	10	0	0	59	14	29
2018	RCO-03	23	43	12	11	11	0	1	66	22	75
2018	RCO-04	21	26	23	22	7	0	1	47	29	181
2018	RCO-05	24	35	24	12	6	0	0	59	18	17
2017	RCO	22	42	18	11	6	0	0	65	17	432
2017	RCO-02	20	55	12	13	0	0	0	75	13	40
2017	RCO-03	24	41	18	10	7	0	0	65	17	120
2017	RCO-04	23	42	18	12	5	1	0	65	17	216
2017	RCO-05	16	36	28	8	8	0	4	54	17	25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	34	66	616
2020	RCO-02	45	55	64
2020	RCO-03	44	56	136
2020	RCO-04	29	71	336
2020	RCO-05	33	67	45

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	64	16	6	1	0	3	9	91	1	617
2020	RCO-02	59	14	6	2	2	5	13	89	4	64
2020	RCO-03	66	16	4	2	0	1	10	93	2	136
2020	RCO-04	67	15	7	1	0	3	7	91	1	337
2020	RCO-05	58	20	7	2	0	2	11	90	3	45

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	RCO	11	62	27	616
2020	RCO-02	6	62	32	63
2020	RCO-03	7	64	29	136
2020	RCO-04	11	64	25	337
2020	RCO-05	24	51	24	45
2019	RCO	14	56	30	511
2019	RCO-02	7	59	34	58
2019	RCO-03	9	64	27	132
2019	RCO-04	16	54	30	269
2019	RCO-05	16	44	40	25
2018	RCO	16	55	28	349
2018	RCO-01	10	60	30	10
2018	RCO-02	0	86	14	29
2018	RCO-03	13	53	33	75
2018	RCO-04	19	51	31	182
2018	RCO-05	35	59	6	17
2017	RCO	14	60	25	431
2017	RCO-02	10	70	20	40
2017	RCO-03	13	63	24	120
2017	RCO-04	17	56	27	215
2017	RCO-05	12	72	16	25

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	RCO	35	12	23	17	11	2	65
2020	RCO-04	38	11	24	16	11	0	37
2020	RCO-05	64	0	9	27	0	0	11
2019	RCO	37	21	17	13	7	4	70
2019	RCO-03	8	50	0	17	8	17	12
2019	RCO-04	44	16	21	12	5	2	43
2018	RCO	28	23	28	16	0	5	57
2018	RCO-03	0	40	20	30	0	10	10
2018	RCO-04	29	24	26	15	0	6	34
2017	RCO	29	24	13	24	2	8	62
2017	RCO-03	13	27	13	33	0	13	15
2017	RCO-04	33	25	14	19	0	8	36

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	49	39	6	5	1	0	88	6	615
2020	RCO-02	35	49	10	5	0	2	85	5	63
2020	RCO-03	42	42	7	7	2	0	84	9	136
2020	RCO-04	53	36	5	4	1	0	90	5	337
2020	RCO-05	48	39	5	7	2	0	86	9	44
2019	RCO	43	37	11	7	2	0	80	9	507
2019	RCO-02	28	42	19	11	0	0	70	11	57
2019	RCO-03	35	38	17	8	3	0	73	11	132
2019	RCO-04	49	37	7	6	1	0	86	8	265
2019	RCO-05	56	24	8	8	4	0	80	12	25
2018	RCO	42	42	9	4	2	0	84	7	350
2018	RCO-01	80	10	0	10	0	0	90	10	10
2018	RCO-02	31	55	14	0	0	0	86	0	29
2018	RCO-03	25	45	17	5	7	0	71	12	75
2018	RCO-04	45	43	8	3	2	0	88	4	182
2018	RCO-05	65	29	6	0	0	0	94	0	17
2017	RCO	39	43	8	6	4	0	82	10	432
2017	RCO-02	25	55	10	5	5	0	80	10	40
2017	RCO-03	33	49	7	4	8	0	82	12	120
2017	RCO-04	41	42	8	6	3	0	83	9	216
2017	RCO-05	64	24	0	12	0	0	88	12	25

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	30	46	14	8	1	0	76	10	616
2020	RCO-02	25	46	14	13	0	2	73	13	63
2020	RCO-03	26	49	13	10	1	1	76	11	136
2020	RCO-04	33	44	15	7	1	0	77	8	337
2020	RCO-05	27	49	13	9	2	0	76	11	45
2019	RCO	28	44	13	12	3	0	72	15	510
2019	RCO-02	24	38	14	17	7	0	62	24	58
2019	RCO-03	31	37	15	14	3	0	68	17	131
2019	RCO-04	28	48	12	9	3	0	76	12	268
2019	RCO-05	16	48	20	12	4	0	64	16	25
2018	RCO	23	42	16	14	4	1	65	18	349
2018	RCO-01	30	50	10	0	0	10	89	0	10
2018	RCO-02	14	48	21	17	0	0	62	17	29
2018	RCO-03	23	33	20	17	7	0	56	24	75
2018	RCO-04	25	46	13	12	4	1	72	16	181
2018	RCO-05	12	59	24	6	0	0	71	6	17
2017	RCO	15	46	19	14	6	1	61	20	432
2017	RCO-02	15	57	10	15	3	0	72	18	40
2017	RCO-03	13	36	21	21	10	0	48	31	120
2017	RCO-04	16	49	19	11	5	1	66	15	216
2017	RCO-05	16	40	36	4	4	0	56	8	25

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	6	24	39	24	6	1	0	30	31	615
2020	RCO-02	9	23	25	34	6	2	0	41	33	64
2020	RCO-03	7	26	39	22	4	1	0	27	33	135
2020	RCO-04	6	24	40	23	7	0	1	30	31	336
2020	RCO-05	2	31	40	20	4	2	0	25	34	45
2019	RCO	7	26	43	20	4	0	0	24	33	509
2019	RCO-02	10	19	52	17	2	0	0	19	29	58
2019	RCO-03	7	28	42	17	5	1	1	22	35	132
2019	RCO-04	6	28	39	23	3	0	0	26	35	266
2019	RCO-05	4	24	44	24	4	0	0	28	28	25
2018	RCO	11	27	40	16	6	0	0	22	38	349
2018	RCO-01	0	20	60	0	20	0	0	20	20	10
2018	RCO-02	0	14	59	21	7	0	0	28	14	29
2018	RCO-03	15	27	33	19	7	0	0	25	41	75
2018	RCO-04	12	30	38	15	4	0	0	19	43	181
2018	RCO-05	0	24	41	29	6	0	0	35	24	17
2017	RCO	8	28	38	17	7	0	2	25	36	430
2017	RCO-02	15	25	38	18	5	0	0	23	40	40
2017	RCO-03	7	31	38	18	4	1	3	22	39	120
2017	RCO-04	8	27	41	13	9	0	1	22	36	215
2017	RCO-05	4	20	36	32	8	0	0	40	24	25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	6	11	25	36	21	1	1	58	17	615
2020	RCO-02	8	11	14	41	25	2	0	67	19	64
2020	RCO-03	4	15	25	42	11	2	1	55	19	135
2020	RCO-04	6	10	26	31	26	1	1	58	16	336
2020	RCO-05	7	7	27	47	9	2	2	58	14	45
2019	RCO	5	17	30	33	14	1	1	48	22	508
2019	RCO-02	2	12	28	45	12	2	0	58	14	58
2019	RCO-03	5	21	30	32	9	2	1	43	27	131
2019	RCO-04	4	17	29	33	17	0	1	50	21	266
2019	RCO-05	20	12	28	28	12	0	0	40	32	25
2018	RCO	9	17	32	29	12	0	1	41	26	348
2018	RCO-01	0	30	10	40	20	0	0	60	30	10
2018	RCO-02	0	3	34	52	10	0	0	62	3	29
2018	RCO-03	11	15	37	24	12	1	0	36	26	75
2018	RCO-04	10	17	32	27	12	0	1	40	28	181
2018	RCO-05	0	24	35	24	18	0	0	41	24	17
2017	RCO	8	16	31	28	14	1	2	44	25	428
2017	RCO-02	5	15	28	33	13	3	3	49	22	39
2017	RCO-03	7	17	31	35	7	1	3	43	24	120
2017	RCO-04	11	15	31	24	17	0	1	42	27	213
2017	RCO-05	0	16	44	16	24	0	0	40	16	25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	13	21	33	23	8	1	1	31	35	613
2020	RCO-02	13	28	34	19	3	2	2	23	42	64
2020	RCO-03	14	21	32	24	5	1	1	31	37	135
2020	RCO-04	13	20	33	24	10	0	0	35	33	335
2020	RCO-05	14	18	41	20	5	2	0	26	33	44
2019	RCO	15	26	31	21	5	0	1	26	42	510
2019	RCO-02	14	40	22	16	7	2	0	23	54	58
2019	RCO-03	18	29	36	12	2	0	2	15	48	132
2019	RCO-04	13	24	29	28	6	0	1	34	37	267
2019	RCO-05	28	20	44	4	4	0	0	8	48	25
2018	RCO	17	25	33	18	6	0	0	24	42	347
2018	RCO-01	10	20	0	30	40	0	0	70	30	10
2018	RCO-02	10	24	24	34	7	0	0	41	34	29
2018	RCO-03	27	27	28	15	4	0	0	19	53	75
2018	RCO-04	15	25	37	17	5	0	1	22	40	179
2018	RCO-05	12	6	53	29	0	0	0	29	18	17
2017	RCO	18	26	31	15	7	0	3	23	45	429
2017	RCO-02	18	26	36	13	5	3	0	18	45	39
2017	RCO-03	20	23	31	14	8	0	4	23	45	120
2017	RCO-04	18	24	31	15	8	0	2	24	44	214
2017	RCO-05	4	56	16	20	4	0	0	24	60	25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	5	11	39	37	8	0	0	45	16	613
2020	RCO-02	5	11	36	38	11	0	0	48	16	64
2020	RCO-03	8	10	42	35	6	0	0	40	18	136
2020	RCO-04	4	13	38	37	9	0	0	46	16	335
2020	RCO-05	7	12	42	33	5	0	2	38	19	43
2019	RCO	5	16	37	31	9	0	1	41	21	506
2019	RCO-02	3	9	40	38	9	2	0	47	12	58
2019	RCO-03	5	14	40	30	11	0	1	41	19	131
2019	RCO-04	6	17	36	31	9	0	1	41	23	264
2019	RCO-05	4	36	28	28	0	0	4	29	42	25
2018	RCO	8	19	35	28	9	0	1	38	27	348
2018	RCO-01	0	0	10	20	70	0	0	90	0	10
2018	RCO-02	0	24	28	41	7	0	0	48	24	29
2018	RCO-03	8	23	32	23	13	0	1	36	31	75
2018	RCO-04	10	20	38	26	6	0	1	32	31	181
2018	RCO-05	6	12	47	24	12	0	0	35	18	17
2017	RCO	5	15	36	29	13	0	3	43	20	430
2017	RCO-02	0	10	41	36	8	0	5	46	11	39
2017	RCO-03	5	15	37	23	15	1	4	40	21	120
2017	RCO-04	5	15	35	31	12	0	1	44	20	215
2017	RCO-05	4	20	28	28	16	0	4	46	25	25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	11	21	30	26	10	1	1	37	33	614
2020	RCO-02	11	16	25	37	10	2	0	47	27	63
2020	RCO-03	12	25	32	21	7	1	3	28	38	136
2020	RCO-04	11	22	29	26	11	1	1	37	33	336
2020	RCO-05	14	20	32	23	7	0	5	31	36	44
2019	RCO	13	19	32	25	8	1	1	34	33	508
2019	RCO-02	16	10	33	31	7	2	2	39	27	58
2019	RCO-03	13	22	33	23	8	1	1	32	35	132
2019	RCO-04	12	19	32	25	9	1	1	35	32	265
2019	RCO-05	20	20	36	20	0	0	4	21	42	25
2018	RCO	18	26	29	19	6	0	2	25	45	348
2018	RCO-01	20	40	10	10	10	0	10	22	67	10
2018	RCO-02	7	17	41	24	7	0	3	32	25	29
2018	RCO-03	16	32	27	21	3	1	0	24	49	75
2018	RCO-04	23	23	28	19	6	0	1	25	47	180
2018	RCO-05	6	29	35	12	18	0	0	29	35	17
2017	RCO	10	23	30	20	11	1	4	33	35	430
2017	RCO-02	0	21	38	15	13	5	8	32	24	39
2017	RCO-03	12	23	27	21	12	2	5	35	37	120
2017	RCO-04	11	25	31	21	11	0	2	32	36	215
2017	RCO-05	8	24	28	28	8	0	4	38	33	25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	4	8	21	37	26	2	2	66	12	612
2020	RCO-02	6	11	22	28	28	3	2	59	18	64
2020	RCO-03	4	6	22	40	22	4	1	66	10	134
2020	RCO-04	4	9	20	37	28	1	2	67	13	334
2020	RCO-05	2	0	29	44	18	0	7	67	2	45
2019	RCO	2	8	22	40	25	1	2	67	10	505
2019	RCO-02	2	9	18	40	26	4	2	70	11	57
2019	RCO-03	1	10	21	41	22	2	3	67	11	131
2019	RCO-04	2	6	24	39	26	0	2	67	8	265
2019	RCO-05	4	8	16	48	24	0	0	72	12	25
2018	RCO	5	8	32	31	21	2	1	54	14	342
2018	RCO-01	0	30	10	30	20	10	0	56	33	10
2018	RCO-02	0	7	29	32	32	0	0	64	7	28
2018	RCO-03	4	8	33	33	21	0	1	54	13	73
2018	RCO-04	5	7	32	31	20	3	1	54	13	178
2018	RCO-05	6	13	31	25	25	0	0	50	19	16
2017	RCO	2	7	22	39	23	4	5	67	9	429
2017	RCO-02	3	8	23	33	18	10	5	61	12	39
2017	RCO-03	2	5	18	38	25	6	7	71	8	120
2017	RCO-04	2	6	24	42	21	2	3	66	9	214
2017	RCO-05	0	8	20	36	36	0	0	72	8	25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	13	26	35	20	5	1	0	25	40	615
2020	RCO-02	10	30	29	22	8	2	0	31	40	63
2020	RCO-03	13	25	34	25	3	1	0	28	38	136
2020	RCO-04	14	24	37	19	5	0	1	24	38	336
2020	RCO-05	11	42	38	4	4	0	0	9	53	45
2019	RCO	16	27	35	16	4	1	1	20	44	508
2019	RCO-02	12	22	33	24	5	3	0	30	36	58
2019	RCO-03	24	23	34	13	3	1	2	16	49	132
2019	RCO-04	13	27	37	17	5	0	1	22	41	265
2019	RCO-05	20	48	20	12	0	0	0	12	68	25
2018	RCO	22	31	29	15	3	0	1	18	53	349
2018	RCO-01	10	10	30	30	20	0	0	50	20	10
2018	RCO-02	14	34	21	24	3	3	0	29	50	29
2018	RCO-03	23	31	32	12	1	0	1	14	54	75
2018	RCO-04	24	29	28	15	3	0	1	18	53	181
2018	RCO-05	18	35	47	0	0	0	0	0	53	17
2017	RCO	20	28	34	12	4	0	2	16	49	429
2017	RCO-02	23	15	38	10	8	3	3	19	41	39
2017	RCO-03	21	25	35	13	4	0	3	17	47	120
2017	RCO-04	19	33	31	11	4	0	1	16	53	214
2017	RCO-05	16	40	28	12	4	0	0	16	56	25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	8	17	37	30	7	0	37	26	615
2020	RCO-02	6	16	33	32	13	0	44	22	63
2020	RCO-03	6	11	37	39	7	0	46	17	136
2020	RCO-04	9	20	37	26	6	1	33	30	336
2020	RCO-05	9	20	44	22	2	2	25	30	45
2019	RCO	10	21	37	21	9	1	30	32	508
2019	RCO-02	10	14	38	24	14	0	38	24	58
2019	RCO-03	8	20	39	22	8	2	31	29	132
2019	RCO-04	11	24	35	21	7	2	29	35	265
2019	RCO-05	8	20	48	20	4	0	24	28	25

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	17	40	20	16	5	1	0	58	22	610
2020	RCO-02	21	38	21	14	3	3	0	61	18	63
2020	RCO-03	18	41	15	21	5	0	0	59	26	135
2020	RCO-04	16	40	22	15	5	1	0	57	20	334
2020	RCO-05	9	40	19	26	7	0	0	49	33	43
2019	RCO	13	29	26	22	9	1	0	42	31	506
2019	RCO-02	20	21	32	20	5	2	0	42	25	56
2019	RCO-03	11	34	20	24	11	1	1	45	35	131
2019	RCO-04	13	28	27	21	11	1	0	41	32	267
2019	RCO-05	8	28	36	24	0	0	4	38	25	25

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	48	31	9	8	3	1	0	80	11	614
2020	RCO-02	48	33	8	8	3	0	0	81	11	64
2020	RCO-03	44	34	9	10	2	0	1	79	13	136
2020	RCO-04	49	30	9	8	2	1	0	80	11	335
2020	RCO-05	45	30	11	7	5	2	0	77	12	44
2019	RCO	49	30	8	8	4	1	0	80	12	507
2019	RCO-02	48	41	5	3	2	0	0	90	5	58
2019	RCO-03	48	27	10	11	4	0	0	75	15	131
2019	RCO-04	47	32	7	9	4	1	0	80	13	266
2019	RCO-05	63	17	17	0	4	0	0	79	4	24
2018	RCO	40	37	9	8	4	1	0	79	12	343
2018	RCO-01	50	20	20	0	0	10	0	78	0	10
2018	RCO-02	43	43	11	4	0	0	0	86	4	28
2018	RCO-03	36	39	7	9	7	1	0	77	16	74
2018	RCO-04	40	36	8	9	4	2	0	78	14	179
2018	RCO-05	41	35	18	6	0	0	0	76	6	17
2017	RCO	41	34	12	7	6	1	0	75	13	432
2017	RCO-02	53	30	10	0	5	3	0	85	5	40
2017	RCO-03	40	31	13	10	6	0	0	71	16	120
2017	RCO-04	37	36	12	7	7	2	0	74	14	216
2017	RCO-05	44	40	16	0	0	0	0	84	0	25

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	59	32	4	3	1	0	0	91	4	614
2020	RCO-02	59	34	3	2	2	0	0	94	3	64
2020	RCO-03	55	34	4	6	1	0	0	89	7	136
2020	RCO-04	63	29	4	2	1	0	0	92	4	336
2020	RCO-05	55	36	2	2	5	0	0	91	7	44
2019	RCO	53	34	6	5	2	0	0	87	7	508
2019	RCO-02	60	33	2	3	2	0	0	93	5	58
2019	RCO-03	48	35	9	8	0	0	0	83	8	130
2019	RCO-04	52	36	6	3	3	0	0	88	6	267
2019	RCO-05	72	16	4	4	4	0	0	88	8	25
2018	RCO	50	39	5	5	1	0	0	90	6	345
2018	RCO-01	60	30	0	10	0	0	0	90	10	10
2018	RCO-02	57	39	4	0	0	0	0	96	0	28
2018	RCO-03	42	43	5	8	1	0	0	85	9	74
2018	RCO-04	52	37	6	4	1	1	0	89	5	180
2018	RCO-05	47	47	0	6	0	0	0	94	6	17
2017	RCO	46	41	7	4	2	0	0	87	6	429
2017	RCO-02	60	35	0	5	0	0	0	95	5	40
2017	RCO-03	43	45	7	3	2	0	1	89	4	117
2017	RCO-04	44	39	9	6	3	0	0	82	8	216
2017	RCO-05	52	40	8	0	0	0	0	92	0	25

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	50	37	8	3	1	1	88	5	612
2020	RCO-02	47	44	6	2	0	2	92	2	64
2020	RCO-03	49	36	9	6	1	0	85	7	136
2020	RCO-04	51	37	8	2	1	1	89	3	333
2020	RCO-05	51	31	9	7	2	0	82	9	45
2019	RCO	48	37	8	4	1	1	86	6	508
2019	RCO-02	47	47	2	2	2	2	95	4	58
2019	RCO-03	43	39	11	6	1	0	82	7	131
2019	RCO-04	47	37	9	5	1	1	86	5	266
2019	RCO-05	80	8	4	0	8	0	88	8	25
2018	RCO	45	41	10	3	1	1	87	4	346
2018	RCO-01	70	30	0	0	0	0	100	0	10
2018	RCO-02	39	43	7	7	0	4	85	7	28
2018	RCO-03	38	46	12	1	1	1	85	3	74
2018	RCO-04	44	41	11	2	1	1	86	3	180
2018	RCO-05	65	24	12	0	0	0	88	0	17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	39	42	12	3	2	1	0	82	5	611
2020	RCO-02	34	48	11	0	3	3	0	85	3	64
2020	RCO-03	38	39	14	5	2	2	0	78	8	133
2020	RCO-04	41	42	12	3	2	1	0	83	5	335
2020	RCO-05	41	34	14	7	2	2	0	77	9	44
2019	RCO	41	39	13	6	1	1	0	80	7	506
2019	RCO-02	41	48	3	3	2	2	0	91	5	58
2019	RCO-03	40	34	17	8	0	1	0	75	8	131
2019	RCO-04	39	40	14	5	1	1	0	80	6	265
2019	RCO-05	48	36	8	0	4	4	0	88	4	25
2018	RCO	41	40	11	5	1	1	1	83	6	346
2018	RCO-01	70	10	20	0	0	0	0	80	0	10
2018	RCO-02	39	39	18	0	0	4	0	81	0	28
2018	RCO-03	39	44	11	3	0	1	3	86	3	75
2018	RCO-04	39	41	9	9	1	1	0	80	10	179
2018	RCO-05	59	29	12	0	0	0	0	88	0	17
2017	RCO	37	45	10	4	2	2	0	84	6	432
2017	RCO-02	38	43	5	10	0	3	3	85	10	40
2017	RCO-03	38	48	11	3	0	0	1	86	3	120
2017	RCO-04	37	45	11	3	3	2	0	83	7	216
2017	RCO-05	52	36	8	4	0	0	0	88	4	25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	39	34	16	5	2	5	0	77	7	614
2020	RCO-02	22	44	16	8	3	8	0	71	12	64
2020	RCO-03	39	35	17	4	1	4	0	76	6	135
2020	RCO-04	42	33	14	4	1	5	0	80	5	335
2020	RCO-05	38	27	22	9	4	0	0	64	13	45
2019	RCO	37	37	16	4	2	4	1	77	6	506
2019	RCO-02	40	32	16	4	2	7	0	77	6	57
2019	RCO-03	35	35	18	5	2	5	1	74	7	132
2019	RCO-04	35	39	17	5	1	3	1	77	6	264
2019	RCO-05	44	44	8	0	4	0	0	88	4	25
2018	RCO	37	34	17	6	1	4	1	75	8	347
2018	RCO-01	60	20	0	20	0	0	0	80	20	10
2018	RCO-02	36	25	18	0	0	18	4	77	0	28
2018	RCO-03	27	37	20	11	0	4	1	68	11	75
2018	RCO-04	39	33	18	5	2	3	0	74	7	181
2018	RCO-05	59	29	6	6	0	0	0	88	6	17
2017	RCO	35	36	18	3	3	4	0	75	7	429
2017	RCO-02	50	23	15	7	3	3	0	75	10	40
2017	RCO-03	33	38	21	3	1	3	1	74	4	119
2017	RCO-04	33	36	18	3	5	6	0	73	8	214
2017	RCO-05	44	44	12	0	0	0	0	88	0	25

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	60	31	5	3	1	0	0	92	4	613
2020	RCO-02	56	38	2	5	0	0	0	94	5	63
2020	RCO-03	57	35	6	2	1	0	0	91	3	136
2020	RCO-04	62	29	5	2	1	0	0	92	3	335
2020	RCO-05	61	32	0	2	5	0	0	93	7	44
2019	RCO	56	31	7	3	2	0	0	88	5	507
2019	RCO-02	63	30	4	2	2	0	0	93	4	57
2019	RCO-03	53	35	8	2	1	1	1	89	2	132
2019	RCO-04	54	33	8	3	2	0	0	87	5	266
2019	RCO-05	84	8	0	0	8	0	0	92	8	25
2018	RCO	52	35	9	3	1	0	0	87	4	347
2018	RCO-01	70	30	0	0	0	0	0	100	0	10
2018	RCO-02	68	21	11	0	0	0	0	89	0	28
2018	RCO-03	47	45	8	0	0	0	0	92	0	74
2018	RCO-04	48	35	10	6	1	0	0	83	7	181
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	51	37	6	3	3	0	0	88	6	432
2017	RCO-02	55	40	5	0	0	0	0	95	0	40
2017	RCO-03	46	43	8	3	1	0	0	89	3	120
2017	RCO-04	49	34	6	5	6	0	0	83	10	216
2017	RCO-05	68	28	4	0	0	0	0	96	0	25

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	52	23	8	5	3	7	2	83	8	617
2020	RCO-02	47	16	8	6	8	11	5	74	17	64
2020	RCO-03	51	25	5	6	2	10	1	85	9	136
2020	RCO-04	53	23	10	4	1	7	2	83	6	337
2020	RCO-05	53	31	4	2	4	4	0	88	7	45

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	31	30	21	6	3	8	2	67	10	617
2020	RCO-02	23	28	25	5	6	13	0	59	13	64
2020	RCO-03	23	34	23	7	2	11	1	64	10	136
2020	RCO-04	34	29	20	6	2	7	1	70	8	337
2020	RCO-05	33	31	13	7	7	4	4	71	15	45

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	45	31	8	6	3	4	2	82	9	614
2020	RCO-02	36	30	9	6	9	8	2	72	17	64
2020	RCO-03	41	30	10	7	2	6	4	79	11	135
2020	RCO-04	47	33	9	5	2	2	2	83	7	336
2020	RCO-05	52	27	5	9	5	2	0	81	14	44

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	26	33	19	7	4	7	3	66	13	615
2020	RCO-02	25	34	20	6	2	6	6	68	9	64
2020	RCO-03	29	33	15	7	6	8	3	69	14	135
2020	RCO-04	27	33	20	8	3	7	3	66	12	336
2020	RCO-05	20	38	22	4	7	7	2	63	12	45
2019	RCO	28	28	17	11	5	6	4	63	18	508
2019	RCO-02	40	28	10	10	2	10	0	75	13	58
2019	RCO-03	27	24	18	16	4	5	6	57	22	131
2019	RCO-04	25	30	18	9	7	7	5	62	17	266
2019	RCO-05	32	36	16	8	4	4	0	71	13	25
2018	RCO	18	32	25	10	5	6	4	55	17	344
2018	RCO-01	20	50	10	0	0	0	20	88	0	10
2018	RCO-02	14	18	43	4	0	11	11	41	5	28
2018	RCO-03	15	33	25	12	5	7	3	53	20	73
2018	RCO-04	20	31	22	12	7	7	2	56	20	179
2018	RCO-05	12	35	35	6	0	6	6	53	7	17
2017	RCO	20	30	21	12	7	7	3	57	20	431
2017	RCO-02	25	30	23	10	2	5	5	61	14	40
2017	RCO-03	19	31	19	12	8	7	4	56	22	120
2017	RCO-04	21	28	18	14	7	10	1	55	24	215
2017	RCO-05	16	44	32	0	8	0	0	60	8	25

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	37	36	10	10	4	2	1	76	14	615
2020	RCO-02	33	31	13	13	5	6	0	68	18	64
2020	RCO-03	32	38	13	10	3	3	1	73	14	136
2020	RCO-04	39	38	9	9	4	1	0	78	13	335
2020	RCO-05	44	29	11	4	4	4	2	79	10	45
2019	RCO	33	36	15	9	3	2	1	71	13	509
2019	RCO-02	29	36	17	7	5	3	2	69	13	58
2019	RCO-03	30	39	14	10	5	2	1	71	15	132
2019	RCO-04	35	34	15	11	2	3	1	71	14	266
2019	RCO-05	36	40	16	4	4	0	0	76	8	25
2018	RCO	32	36	12	11	7	2	0	70	18	348
2018	RCO-01	40	30	10	0	10	0	10	78	11	10
2018	RCO-02	31	21	24	10	10	3	0	54	21	29
2018	RCO-03	23	43	13	15	4	3	0	67	19	75
2018	RCO-04	35	36	10	10	6	2	0	73	17	181
2018	RCO-05	41	35	12	6	6	0	0	76	12	17
2017	RCO	31	35	16	10	3	4	0	69	14	430
2017	RCO-02	20	43	10	10	0	13	5	76	12	40
2017	RCO-03	23	36	23	11	3	4	0	61	15	119
2017	RCO-04	35	32	16	10	4	2	0	69	14	216
2017	RCO-05	46	42	8	4	0	0	0	88	4	24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	35	41	17	5	2	1	0	76	7	611
2020	RCO-02	23	53	11	5	3	5	0	80	8	64
2020	RCO-03	32	43	16	7	2	0	0	75	9	134
2020	RCO-04	38	37	19	4	1	0	0	76	6	334
2020	RCO-05	36	39	11	7	5	0	2	77	12	44
2019	RCO	31	38	21	8	1	1	0	69	10	506
2019	RCO-02	28	37	26	9	0	0	0	65	9	57
2019	RCO-03	31	40	17	11	2	0	0	70	13	131
2019	RCO-04	31	35	22	8	2	2	0	68	10	265
2019	RCO-05	36	40	16	4	4	0	0	76	8	25
2018	RCO	29	34	25	10	2	1	0	63	12	349
2018	RCO-01	50	30	20	0	0	0	0	80	0	10
2018	RCO-02	28	24	38	10	0	0	0	52	10	29
2018	RCO-03	20	35	32	12	1	0	0	55	13	75
2018	RCO-04	31	35	20	10	2	1	0	67	12	182
2018	RCO-05	24	41	29	0	6	0	0	65	6	17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	21	24	17	12	7	16	2	56	23	616
2020	RCO-02	20	22	19	11	8	17	3	53	24	64
2020	RCO-03	19	24	15	10	10	20	2	56	25	136
2020	RCO-04	23	22	18	14	6	16	2	54	24	336
2020	RCO-05	20	36	18	2	11	11	2	64	15	45
2019	RCO	19	20	23	13	9	14	2	46	27	508
2019	RCO-02	10	17	28	14	7	22	2	36	27	58
2019	RCO-03	21	17	20	15	11	13	3	45	31	132
2019	RCO-04	16	23	22	14	9	14	2	47	27	265
2019	RCO-05	36	16	32	0	8	4	4	57	9	25
2018	RCO	16	22	22	15	12	12	1	43	31	348
2018	RCO-01	50	10	10	10	10	10	0	67	22	10
2018	RCO-02	7	14	34	17	0	24	3	29	24	29
2018	RCO-03	15	25	25	15	11	9	0	44	28	75
2018	RCO-04	16	21	18	16	15	13	2	44	36	180
2018	RCO-05	18	29	35	6	6	6	0	50	13	17
2017	RCO	10	20	22	14	14	18	1	38	35	432
2017	RCO-02	10	18	28	12	5	25	3	38	24	40
2017	RCO-03	7	20	22	18	12	20	3	34	38	120
2017	RCO-04	12	20	20	14	18	16	0	38	38	216
2017	RCO-05	24	20	24	8	8	16	0	52	19	25

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	31	52	6	10	2	0	82	12	617
2020	RCO-02	31	61	5	3	0	0	92	3	64
2020	RCO-03	25	56	4	12	2	1	81	14	136
2020	RCO-04	32	50	7	9	2	0	82	11	337
2020	RCO-05	27	49	4	16	4	0	76	20	45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	31	41	12	13	3	0	73	15	615
2020	RCO-02	20	55	8	17	0	0	75	17	64
2020	RCO-03	27	50	11	10	2	0	77	12	135
2020	RCO-04	35	36	14	12	3	0	71	15	336
2020	RCO-05	24	44	9	16	7	0	69	22	45
2019	RCO	52	34	6	5	4	0	86	9	510
2019	RCO-02	50	36	5	5	3	0	86	9	58
2019	RCO-03	51	34	8	5	2	0	85	8	132
2019	RCO-04	54	31	6	4	5	0	85	9	267
2019	RCO-05	44	40	4	8	4	0	84	12	25
2017	RCO	49	37	3	7	3	0	86	10	432
2017	RCO-02	50	38	8	5	0	0	87	5	40
2017	RCO-03	52	38	4	4	2	0	90	6	120
2017	RCO-04	47	38	3	8	5	0	85	12	216
2017	RCO-05	60	32	0	4	0	4	96	4	25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	48	37	8	5	1	0	86	6	613
2020	RCO-02	46	43	5	5	2	0	89	6	63
2020	RCO-03	46	43	5	6	0	0	89	6	136
2020	RCO-04	49	35	9	5	2	0	84	7	334
2020	RCO-05	49	31	13	4	0	2	82	5	45
2019	RCO	57	32	7	2	1	0	89	3	507
2019	RCO-02	65	28	2	4	2	0	93	5	57
2019	RCO-03	58	33	8	2	0	0	91	2	132
2019	RCO-04	55	33	8	2	1	1	89	3	266
2019	RCO-05	68	24	8	0	0	0	92	0	25
2017	RCO	59	31	6	3	1	0	89	4	430
2017	RCO-02	60	32	3	3	3	0	92	5	40
2017	RCO-03	62	33	4	0	1	0	95	1	119
2017	RCO-04	58	28	7	5	1	0	87	6	215
2017	RCO-05	60	28	8	4	0	0	88	4	25

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	76	16	5	1	2	0	1	92	3	615
2020	RCO-02	72	14	8	0	5	0	2	87	5	64
2020	RCO-03	74	18	4	2	1	1	0	93	4	136
2020	RCO-04	79	14	4	1	1	0	1	94	2	335
2020	RCO-05	69	22	7	0	0	0	2	93	0	45
2017	RCO	66	21	7	3	0	1	1	89	4	432
2017	RCO-02	75	15	3	0	3	5	0	95	3	40
2017	RCO-03	65	23	7	4	0	0	1	89	4	120
2017	RCO-04	64	21	8	4	0	1	1	87	4	216
2017	RCO-05	72	16	4	0	0	4	4	96	0	25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	30	29	21	6	3	5	5	66	10	617
2020	RCO-02	36	30	19	0	3	5	8	75	4	64
2020	RCO-03	35	29	21	7	3	4	1	67	11	136
2020	RCO-04	29	29	22	8	2	6	4	64	11	337
2020	RCO-05	20	40	18	4	2	2	13	71	8	45
2019	RCO	33	29	16	7	5	8	3	69	14	510
2019	RCO-02	48	26	9	3	3	10	0	83	8	58
2019	RCO-03	32	35	17	6	5	5	1	71	11	132
2019	RCO-04	30	25	17	10	5	9	4	64	17	269
2019	RCO-05	16	36	28	0	12	4	4	57	13	25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	6	94	616
2020	RCO-03	5	95	136
2020	RCO-04	5	95	336
2019	RCO	7	93	510
2019	RCO-03	7	93	131
2019	RCO-04	7	93	268
2018	RCO	7	93	349
2018	RCO-01	0	100	10
2018	RCO-02	0	100	29
2018	RCO-03	7	93	75
2018	RCO-04	9	91	181

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	49	51	35
2020	RCO-04	33	67	18
2019	RCO	56	44	34
2019	RCO-04	50	50	20
2018	RCO	25	75	24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	54	46	35
2019	RCO	47	53	34
2019	RCO-04	60	40	20
2018	RCO	58	42	24
2018	RCO-04	59	41	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	34

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	35
2020	RCO-04	100	18
2019	RCO	100	34
2019	RCO-04	100	20
2018	RCO	100	24
2018	RCO-04	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	35
2020	RCO-04	100	18
2019	RCO	100	34
2019	RCO-04	100	20

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	24
2018	RCO-04	0	100	17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	46	54	35
2020	RCO-04	56	44	18
2019	RCO	39	61	33
2019	RCO-04	50	50	20
2018	RCO	46	54	24
2018	RCO-04	47	53	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	51	49	35
2020	RCO-04	67	33	18
2019	RCO	24	76	33
2019	RCO-04	25	75	20
2018	RCO	46	54	24
2018	RCO-04	47	53	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	49	51	35
2020	RCO-04	39	61	18
2019	RCO	30	70	33
2019	RCO-04	30	70	20
2018	RCO	42	58	24
2018	RCO-04	35	65	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	51	49	35
2020	RCO-04	67	33	18
2019	RCO	36	64	33
2019	RCO-04	40	60	20
2018	RCO	29	71	24
2018	RCO-04	29	71	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	40	60	35
2020	RCO-04	44	56	18
2019	RCO	27	73	33
2019	RCO-04	25	75	20
2018	RCO	33	67	24
2018	RCO-04	35	65	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	51	49	35
2020	RCO-04	44	56	18
2019	RCO	52	48	33
2019	RCO-04	65	35	20
2018	RCO	42	58	24
2018	RCO-04	53	47	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	46	54	35
2020	RCO-04	56	44	18
2019	RCO	24	76	33
2019	RCO-04	30	70	20
2018	RCO	21	79	24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	35
2020	RCO-04	100	18
2018	RCO	100	24
2018	RCO-04	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	24
2018	RCO-04	0	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	40	60	35
2020	RCO-04	44	56	18
2019	RCO	30	70	33
2019	RCO-04	30	70	20
2018	RCO	38	63	24
2018	RCO-04	41	59	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	34	66	35
2020	RCO-04	39	61	18
2019	RCO	27	73	33
2019	RCO-04	40	60	20
2018	RCO	29	71	24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	54	46	35
2020	RCO-04	50	50	18
2019	RCO	48	52	33
2019	RCO-04	45	55	20
2018	RCO	50	50	24
2018	RCO-04	53	47	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	29	71	35
2019	RCO	21	79	33
2019	RCO-04	25	75	20
2018	RCO	25	75	24

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	24
2018	RCO-04	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	0	100	33
2019	RCO-04	0	100	20

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	14	86	35

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	14	86	35
2019	RCO	18	82	33

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	23	77	35
2020	RCO-04	28	72	18
2019	RCO	30	70	33
2019	RCO-04	30	70	20
2018	RCO	33	67	24
2018	RCO-04	35	65	17

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	26	74	23
2018	RCO-04	31	69	16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	33
2018	RCO	26	74	23
2018	RCO-04	31	69	16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	18	82	33

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	18	82	33

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	33
2018	RCO	0	100	23
2018	RCO-04	0	100	16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	27	73	33
2019	RCO-04	35	65	20
2018	RCO	26	74	23
2018	RCO-04	31	69	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	39	61	33
2019	RCO-04	40	60	20
2018	RCO	48	52	23
2018	RCO-04	44	56	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	33
2019	RCO-04	100	20
2018	RCO	100	23
2018	RCO-04	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	48	52	33
2019	RCO-04	45	55	20
2018	RCO	39	61	23
2018	RCO-04	38	63	16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	23
2018	RCO-04	0	100	16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	33

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	16	14	13	5	4	39	9	58	18	615
2020	RCO-02	14	13	9	3	2	48	11	65	12	64
2020	RCO-03	13	11	16	5	3	42	10	50	17	136
2020	RCO-04	17	14	13	7	4	37	8	57	20	335
2020	RCO-05	13	20	11	2	7	36	11	63	17	45
2019	RCO	18	12	19	7	4	32	8	49	19	508
2019	RCO-02	16	12	17	2	3	40	10	55	10	58
2019	RCO-03	15	14	23	7	3	32	7	46	16	131
2019	RCO-04	18	11	17	8	5	30	10	49	23	267
2019	RCO-05	20	8	32	0	4	32	4	44	6	25
2018	RCO	16	14	19	7	3	32	7	51	18	348
2018	RCO-01	30	0	20	0	0	20	30	60	0	10
2018	RCO-02	10	3	24	0	0	45	17	36	0	29
2018	RCO-03	12	19	20	9	1	36	3	50	17	75
2018	RCO-04	18	15	16	9	5	31	6	52	23	181
2018	RCO-05	18	24	29	0	0	18	12	58	0	17
2017	RCO	11	15	18	6	4	35	11	47	19	431
2017	RCO-02	10	5	20	5	0	35	25	38	12	40
2017	RCO-03	9	15	22	6	3	33	13	45	15	120
2017	RCO-04	10	16	17	7	7	37	8	46	24	215
2017	RCO-05	20	20	8	12	0	40	0	67	20	25

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	33	31	16	5	4	10	1	72	10	611
2020	RCO-02	24	42	15	3	2	15	0	77	6	62
2020	RCO-03	29	27	20	6	4	13	1	65	12	136
2020	RCO-04	37	29	16	5	3	8	1	73	9	334
2020	RCO-05	25	43	14	5	5	9	0	75	10	44
2019	RCO	34	27	16	6	3	12	0	71	11	507
2019	RCO-02	34	28	16	0	3	19	0	77	4	58
2019	RCO-03	31	24	21	7	3	13	0	64	11	131
2019	RCO-04	33	29	14	7	3	12	1	72	12	266
2019	RCO-05	44	32	16	4	4	0	0	76	8	25
2018	RCO	26	30	22	7	3	11	1	63	12	349
2018	RCO-01	50	30	10	0	0	10	0	89	0	10
2018	RCO-02	21	38	21	3	3	10	3	68	8	29
2018	RCO-03	24	24	31	8	1	11	1	55	11	75
2018	RCO-04	23	33	19	8	5	11	1	63	15	181
2018	RCO-05	29	35	18	12	0	6	0	69	13	17
2017	RCO	25	30	20	6	4	14	2	65	12	431
2017	RCO-02	33	33	15	0	2	15	3	79	3	40
2017	RCO-03	18	33	23	7	1	17	2	62	9	120
2017	RCO-04	23	28	21	6	7	13	1	60	16	215
2017	RCO-05	48	28	8	8	0	8	0	83	9	25

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	5	95	616
2020	RCO-02	8	92	63
2020	RCO-04	5	95	337
2019	RCO	6	94	509
2019	RCO-03	4	96	130
2019	RCO-04	6	94	268
2018	RCO	4	96	347
2018	RCO-01	0	100	10
2018	RCO-02	0	100	29
2018	RCO-04	5	95	180

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	34	66	29
2019	RCO	29	71	28

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	69	31	29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2018	RCO	100	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2019	RCO	100	28
2019	RCO-04	100	16
2018	RCO	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2019	RCO	100	28
2019	RCO-04	100	16
2018	RCO	100	13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	28
2019	RCO-04	100	16
2018	RCO	100	13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	17	83	29

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	24	76	29
2019	RCO	26	74	27

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	17	83	29

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	34	66	29
2020	RCO-04	35	65	17
2019	RCO	37	63	27
2019	RCO-04	47	53	15
2018	RCO	46	54	13

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	55	45	29
2020	RCO-04	53	47	17
2019	RCO	44	56	27
2019	RCO-04	33	67	15
2018	RCO	54	46	13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	17	83	29
2019	RCO	19	81	27

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	17	83	29
2019	RCO	19	81	27
2019	RCO-04	33	67	15

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2020	RCO	100	29
2020	RCO-04	100	17
2018	RCO	100	13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	0	100	27
2019	RCO-04	0	100	15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	62	38	29
2020	RCO-04	65	35	17
2019	RCO	67	33	27
2019	RCO-04	40	60	15
2018	RCO	38	62	13

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	23	77	26

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	26
2019	RCO-04	100	14
2018	RCO	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	19	81	26

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	27	73	26

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	46	54	26
2019	RCO-04	36	64	14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	26
2019	RCO-04	100	14
2018	RCO	100	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	69	31	26
2019	RCO-04	64	36	14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	0	100	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	18	12	14	3	2	44	7	62	10	615
2020	RCO-02	11	16	6	2	3	57	5	71	13	63
2020	RCO-03	15	7	14	4	2	49	9	53	14	136
2020	RCO-04	20	13	14	3	2	41	6	64	10	336
2020	RCO-05	16	16	20	2	2	33	11	56	8	45
2019	RCO	17	12	19	4	2	37	8	54	10	507
2019	RCO-02	14	12	16	2	0	47	10	60	4	58
2019	RCO-03	12	13	25	4	1	36	8	46	8	130
2019	RCO-04	19	13	17	4	3	36	9	57	12	268
2019	RCO-05	20	8	32	8	0	24	8	41	12	25
2018	RCO	15	14	24	3	1	36	7	50	8	347
2018	RCO-02	10	3	21	0	0	52	14	40	0	29
2018	RCO-03	12	12	31	0	1	40	4	43	2	75
2018	RCO-04	16	17	22	6	1	33	6	54	11	180
2018	RCO-05	18	18	29	0	0	29	6	55	0	17
2017	RCO	11	14	19	3	2	42	8	51	10	432
2017	RCO-02	10	2	15	3	3	50	18	38	16	40
2017	RCO-03	10	15	22	3	2	38	11	49	8	120
2017	RCO-04	11	13	18	4	2	44	6	50	13	216
2017	RCO-05	16	28	28	0	0	28	0	61	0	25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	33	31	14	4	3	13	1	76	7	616
2020	RCO-02	27	36	11	8	3	16	0	74	13	64
2020	RCO-03	31	28	16	3	3	19	0	73	7	135
2020	RCO-04	35	31	15	3	3	11	2	76	7	337
2020	RCO-05	31	38	18	4	2	7	0	74	7	45
2019	RCO	36	28	17	4	2	13	0	74	7	506
2019	RCO-02	37	26	12	4	0	21	0	80	4	57
2019	RCO-03	31	27	21	4	2	15	1	68	6	131
2019	RCO-04	37	28	15	3	3	13	0	75	7	266
2019	RCO-05	48	28	20	4	0	0	0	76	4	25
2018	RCO	25	30	24	5	1	13	2	65	7	348
2018	RCO-01	30	40	10	0	0	20	0	88	0	10
2018	RCO-02	21	38	24	0	0	14	3	71	0	29
2018	RCO-03	23	23	37	1	3	12	1	52	5	75
2018	RCO-04	24	35	20	7	1	12	2	68	8	180
2018	RCO-05	29	18	29	12	0	12	0	53	13	17
2017	RCO	26	30	16	6	3	19	1	70	10	431
2017	RCO-02	35	25	10	7	3	20	0	75	12	40
2017	RCO-03	18	35	19	5	2	21	0	67	8	120
2017	RCO-04	28	27	15	6	4	19	1	69	12	215
2017	RCO-05	40	40	12	4	0	4	0	83	4	25

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	6	94	612
2020	RCO-02	8	92	63
2020	RCO-03	5	95	135
2020	RCO-04	5	95	337
2020	RCO-05	4	96	45

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	6	94	612
2020	RCO-02	6	94	63
2020	RCO-03	8	92	135
2020	RCO-04	5	95	336
2020	RCO-05	4	96	45
2019	RCO	9	91	510
2019	RCO-02	9	91	58
2019	RCO-03	8	92	132
2019	RCO-04	9	91	267
2019	RCO-05	4	96	25
2017	RCO	10	90	432
2017	RCO-02	17	83	40
2017	RCO-03	7	93	120
2017	RCO-04	10	90	216

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	35	65	37
2020	RCO-03	45	55	11
2020	RCO-04	33	67	18

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	81	19	37
2020	RCO-03	91	9	11
2020	RCO-04	78	22	18
2019	RCO	84	16	44
2019	RCO-03	90	10	10
2019	RCO-04	84	16	25
2017	RCO	74	26	42
2017	RCO-04	62	38	21

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	57	20	10	10	3	0	77	13	30
2020	RCO-03	60	30	0	10	0	0	90	10	10
2020	RCO-04	50	21	14	14	0	0	71	14	14
2019	RCO	64	31	0	6	0	0	94	6	36
2019	RCO-04	65	30	0	5	0	0	95	5	20
2017	RCO	52	38	0	0	6	3	93	7	31
2017	RCO-04	54	38	0	0	8	0	92	8	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	46	35	8	2	2	4	4	88	4	613
2020	RCO-02	40	40	6	3	3	5	3	86	7	63
2020	RCO-03	47	36	4	4	1	4	3	90	6	135
2020	RCO-04	48	34	9	0	1	3	5	89	2	337
2020	RCO-05	44	36	7	2	2	7	2	88	5	45

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	35	38	15	7	2	2	75	10	611
2020	RCO-02	31	44	13	5	6	2	75	11	62
2020	RCO-03	33	34	17	11	1	3	69	13	135
2020	RCO-04	38	38	14	6	2	2	77	8	334
2020	RCO-05	27	38	20	13	2	0	64	16	45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	42	42	10	5	0	85	6	617
2020	RCO-02	42	45	11	2	0	88	2	64
2020	RCO-03	40	43	12	4	0	84	4	136
2020	RCO-04	43	42	8	6	0	85	7	337
2020	RCO-05	24	53	16	4	2	78	7	45

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	44	37	12	6	1	81	7	614
2020	RCO-02	38	39	16	8	0	77	8	64
2020	RCO-03	44	42	7	6	1	86	7	135
2020	RCO-04	46	34	13	6	1	79	7	335
2020	RCO-05	27	56	16	0	2	82	2	45

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	37	39	17	6	0	0	76	7	612
2020	RCO-02	33	45	19	2	0	2	79	2	64
2020	RCO-03	34	43	18	5	0	0	76	5	136
2020	RCO-04	38	37	17	7	1	0	75	7	334
2020	RCO-05	30	43	16	9	2	0	73	11	44

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	52	35	9	2	1	1	0	88	3	616
2020	RCO-02	48	34	9	5	0	2	2	85	5	64
2020	RCO-03	52	36	10	0	1	1	0	89	1	136
2020	RCO-04	53	35	8	3	0	1	1	89	3	336
2020	RCO-05	44	40	11	2	2	0	0	84	4	45

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	64	18	5	0	1	7	5	93	1	614
2020	RCO-02	61	20	2	0	2	9	6	96	2	64
2020	RCO-03	67	21	4	0	1	4	3	94	1	136
2020	RCO-04	65	16	7	1	1	6	5	91	1	335
2020	RCO-05	48	27	5	0	0	11	9	94	0	44

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	58	31	8	2	0	0	89	3	615
2020	RCO-02	58	31	6	3	2	0	89	5	64
2020	RCO-03	57	32	7	4	0	0	89	4	136
2020	RCO-04	60	29	10	1	0	0	89	2	336
2020	RCO-05	52	41	5	0	0	2	95	0	44

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	51	30	8	6	4	1	83	10	611
2020	RCO-02	44	38	9	5	3	2	83	8	64
2020	RCO-03	51	33	7	7	1	1	84	9	134
2020	RCO-04	52	28	8	6	4	1	81	10	334
2020	RCO-05	48	34	5	5	7	2	84	12	44

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	61	27	6	4	1	1	1	89	5	612
2020	RCO-02	56	30	8	3	0	0	3	89	3	64
2020	RCO-03	59	29	7	4	1	1	0	88	4	135
2020	RCO-04	64	26	4	4	1	1	1	91	5	334
2020	RCO-05	55	30	7	7	2	0	0	84	9	44

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	98	2	124
2020	RCO-03	96	4	27
2020	RCO-04	99	1	74
2020	RCO-05	100	0	12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	25	42	12	12	7	2	68	19	121
2020	RCO-03	38	35	4	15	8	0	73	23	26
2020	RCO-04	21	43	14	11	8	3	66	20	72
2020	RCO-05	25	50	17	8	0	0	75	8	12

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	41	41	11	5	2	1	0	83	6	616
2020	RCO-02	39	41	13	5	3	0	0	80	8	64
2020	RCO-03	39	41	11	7	1	0	0	80	9	135
2020	RCO-04	43	41	10	4	1	1	0	85	5	337
2020	RCO-05	40	42	11	0	4	2	0	84	5	45
2019	RCO	15	37	26	13	6	3	0	54	19	508
2019	RCO-02	18	42	23	12	2	4	0	62	15	57
2019	RCO-03	17	33	25	16	5	4	0	52	22	131
2019	RCO-04	11	39	27	12	7	3	0	52	20	269
2019	RCO-05	25	38	29	8	0	0	0	63	8	24
2018	RCO	8	31	27	18	10	5	1	41	30	349
2018	RCO-01	30	20	10	20	0	10	10	63	25	10
2018	RCO-02	7	45	14	28	7	0	0	52	34	29
2018	RCO-03	11	24	28	25	8	4	0	36	35	75
2018	RCO-04	6	33	31	13	10	5	1	42	25	181
2018	RCO-05	6	35	29	18	6	6	0	44	25	17
2017	RCO	8	24	29	19	11	9	0	35	34	432
2017	RCO-02	10	20	35	20	7	8	0	33	29	40
2017	RCO-03	5	25	33	18	11	9	0	33	31	120
2017	RCO-04	8	24	26	22	13	8	0	35	37	216
2017	RCO-05	8	40	32	12	4	4	0	50	17	25

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	33	30	12	15	8	1	0	65	23	613
2020	RCO-02	25	36	14	16	8	2	0	62	24	64
2020	RCO-03	31	32	11	17	7	2	1	64	24	136
2020	RCO-04	35	29	13	13	8	1	0	65	22	334
2020	RCO-05	30	36	7	18	9	0	0	66	27	44

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	44	32	12	4	2	4	1	81	7	616
2020	RCO-02	41	42	8	3	2	5	0	87	5	64
2020	RCO-03	41	32	15	4	4	4	0	77	8	136
2020	RCO-04	47	31	13	4	1	3	1	81	6	336
2020	RCO-05	36	29	13	7	4	9	2	73	13	45

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	36	38	15	7	4	1	0	74	11	617
2020	RCO-02	31	50	8	9	2	0	0	81	11	64
2020	RCO-03	36	37	17	4	5	1	0	73	10	136
2020	RCO-04	39	35	14	7	3	1	0	76	10	337
2020	RCO-05	22	38	24	7	9	0	0	60	16	45
2019	RCO	20	38	21	13	6	2	0	60	19	509
2019	RCO-02	26	47	14	9	2	3	0	75	11	58
2019	RCO-03	20	31	23	14	8	3	1	54	22	132
2019	RCO-04	17	40	21	15	6	1	0	59	21	267
2019	RCO-05	28	36	16	12	4	4	0	67	17	25
2018	RCO	20	34	23	15	5	2	0	55	21	350
2018	RCO-01	50	30	10	10	0	0	0	80	10	10
2018	RCO-02	17	45	24	14	0	0	0	62	14	29
2018	RCO-03	20	29	25	19	4	3	0	51	23	75
2018	RCO-04	18	32	24	16	6	3	1	52	23	182
2018	RCO-05	18	41	29	12	0	0	0	59	12	17
2017	RCO	17	37	18	17	6	4	0	57	24	431
2017	RCO-02	20	53	10	10	2	5	0	77	13	40
2017	RCO-03	16	43	21	13	6	2	0	60	19	120
2017	RCO-04	18	30	18	22	8	4	0	50	31	215
2017	RCO-05	16	52	16	4	4	8	0	74	9	25

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	24	51	10	9	2	4	1	79	11	125
2020	RCO-03	30	52	4	11	0	4	0	85	12	27
2020	RCO-04	18	55	14	7	3	3	1	76	10	74
2020	RCO-05	33	33	8	17	0	8	0	73	18	12
2019	RCO	11	33	26	16	9	2	2	46	26	91
2019	RCO-03	11	41	22	7	19	0	0	52	26	27
2019	RCO-04	14	25	27	24	6	2	2	41	31	51

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	47	30	12	5	4	1	79	9	617
2020	RCO-02	47	30	11	8	3	2	78	11	64
2020	RCO-03	46	33	13	4	3	1	80	7	136
2020	RCO-04	50	29	11	4	5	1	80	9	337
2020	RCO-05	29	42	18	2	7	2	73	9	45

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	55	27	14	2	1	0	1	83	4	613
2020	RCO-02	45	36	8	8	2	0	2	83	10	64
2020	RCO-03	58	25	13	1	1	0	1	84	2	134
2020	RCO-04	55	26	15	1	2	0	1	81	4	335
2020	RCO-05	51	38	9	2	0	0	0	89	2	45
2019	RCO	44	34	13	4	4	0	1	79	8	509
2019	RCO-02	36	38	19	0	5	2	0	75	5	58
2019	RCO-03	52	34	10	2	2	0	1	86	4	132
2019	RCO-04	40	33	14	6	5	0	1	75	11	267
2019	RCO-05	56	28	12	0	4	0	0	84	4	25
2018	RCO	44	28	18	5	4	0	1	72	10	350
2018	RCO-01	30	20	40	0	10	0	0	50	10	10
2018	RCO-02	62	24	7	3	3	0	0	86	7	29
2018	RCO-03	52	27	13	4	4	0	0	79	8	75
2018	RCO-04	40	29	20	7	4	0	1	69	11	182
2018	RCO-05	41	41	18	0	0	0	0	82	0	17
2017	RCO	45	30	13	6	4	1	1	77	10	431
2017	RCO-02	51	23	13	10	3	0	0	74	13	39
2017	RCO-03	47	32	11	3	4	2	3	82	7	120
2017	RCO-04	44	32	13	7	3	0	0	76	10	216
2017	RCO-05	40	36	8	4	12	0	0	76	16	25

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	11	27	30	20	12	0	38	32	616
2020	RCO-02	11	33	25	22	9	0	44	31	64
2020	RCO-03	7	26	29	21	16	0	33	38	136
2020	RCO-04	12	26	30	22	9	0	39	31	336
2020	RCO-05	7	22	38	11	22	0	29	33	45
2019	RCO	14	30	32	12	11	0	45	23	509
2019	RCO-02	10	34	41	3	10	0	45	14	58
2019	RCO-03	16	31	30	12	11	1	47	23	132
2019	RCO-04	14	27	32	14	12	0	41	26	267
2019	RCO-05	16	32	36	12	4	0	48	16	25
2018	RCO	10	29	30	19	11	0	40	30	350
2018	RCO-01	40	0	30	30	0	0	40	30	10
2018	RCO-02	17	31	28	21	3	0	48	24	29
2018	RCO-03	5	33	36	15	11	0	39	25	75
2018	RCO-04	8	28	27	23	14	1	36	37	182
2018	RCO-05	24	24	35	12	6	0	47	18	17
2017	RCO	15	29	28	19	9	0	44	28	432
2017	RCO-02	13	43	25	18	3	0	55	20	40
2017	RCO-03	16	28	29	19	8	0	44	27	120
2017	RCO-04	13	30	26	20	10	0	43	30	216
2017	RCO-05	12	8	44	24	12	0	20	36	25

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	21	38	26	10	6	0	59	16	613
2020	RCO-02	28	36	17	11	8	0	64	19	64
2020	RCO-03	18	38	30	5	8	0	57	13	136
2020	RCO-04	21	38	27	10	4	0	59	14	334
2020	RCO-05	9	47	18	20	7	0	56	27	45
2019	RCO	21	36	25	11	5	1	58	17	510
2019	RCO-02	29	34	19	14	3	0	64	17	58
2019	RCO-03	22	39	23	11	3	2	62	15	131
2019	RCO-04	20	35	26	12	7	0	55	19	269
2019	RCO-05	12	36	40	4	4	4	50	8	25
2018	RCO	18	34	25	13	9	0	53	23	349
2018	RCO-01	30	50	10	10	0	0	80	10	10
2018	RCO-02	29	36	21	14	0	0	64	14	28
2018	RCO-03	16	39	24	12	8	1	55	20	75
2018	RCO-04	16	30	26	15	12	0	46	27	182
2018	RCO-05	18	41	29	12	0	0	59	12	17
2017	RCO	21	35	23	14	6	1	57	20	429
2017	RCO-02	25	48	17	10	0	0	73	10	40
2017	RCO-03	22	35	24	13	4	3	58	17	120
2017	RCO-04	19	34	25	13	8	1	54	21	213
2017	RCO-05	20	24	24	28	4	0	44	32	25

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	18	28	25	16	12	0	1	46	29	615
2020	RCO-02	17	38	22	11	13	0	0	55	23	64
2020	RCO-03	13	28	27	19	13	0	1	42	31	135
2020	RCO-04	19	26	26	17	11	0	0	46	28	336
2020	RCO-05	16	20	22	24	13	2	2	37	40	45
2019	RCO	15	30	26	17	12	0	0	45	29	510
2019	RCO-02	19	28	28	14	12	0	0	47	26	58
2019	RCO-03	14	32	28	14	12	0	0	45	27	132
2019	RCO-04	14	29	25	19	13	0	0	43	32	267
2019	RCO-05	12	40	24	16	8	0	0	52	24	25
2018	RCO	11	29	24	20	16	1	0	40	36	347
2018	RCO-01	30	30	10	10	20	0	0	60	30	10
2018	RCO-02	14	34	28	17	7	0	0	48	24	29
2018	RCO-03	8	31	28	20	12	1	0	39	32	75
2018	RCO-04	8	26	22	23	19	1	1	35	43	179
2018	RCO-05	18	29	35	6	12	0	0	47	18	17
2017	RCO	16	27	24	17	11	2	2	45	30	432
2017	RCO-02	10	43	27	13	5	3	0	54	18	40
2017	RCO-03	17	29	25	13	13	2	2	47	27	120
2017	RCO-04	14	27	23	19	11	2	2	44	32	216
2017	RCO-05	12	12	28	32	16	0	0	24	48	25

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	27	32	21	12	8	1	59	20	613
2020	RCO-02	36	25	22	9	6	2	62	16	64
2020	RCO-03	23	38	22	8	9	0	61	17	136
2020	RCO-04	27	31	22	13	6	1	59	20	335
2020	RCO-05	11	36	14	23	14	2	49	37	44
2019	RCO	34	34	18	8	5	1	69	13	506
2019	RCO-02	35	42	12	9	2	0	77	11	57
2019	RCO-03	40	33	14	10	2	2	74	12	131
2019	RCO-04	32	32	22	7	7	1	64	14	266
2019	RCO-05	36	36	12	8	8	0	72	16	25
2018	RCO	34	30	18	9	7	2	65	17	349
2018	RCO-01	60	0	30	10	0	0	60	10	10
2018	RCO-02	59	17	7	10	7	0	76	17	29
2018	RCO-03	35	33	17	5	5	4	71	11	75
2018	RCO-04	28	31	20	11	8	2	60	19	182
2018	RCO-05	24	41	18	18	0	0	65	18	17
2017	RCO	32	33	17	10	4	4	67	15	432
2017	RCO-02	37	40	10	10	0	3	79	10	40
2017	RCO-03	34	34	19	7	2	4	71	9	120
2017	RCO-04	29	31	18	11	6	5	64	17	216
2017	RCO-05	16	40	16	20	8	0	56	28	25

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	22	29	24	15	10	0	51	25	617
2020	RCO-02	9	38	30	9	14	0	47	23	64
2020	RCO-03	15	32	21	19	13	0	47	32	136
2020	RCO-04	29	25	25	14	7	0	54	21	337
2020	RCO-05	13	33	22	20	11	0	47	31	45
2019	RCO	25	35	24	8	7	0	61	15	507
2019	RCO-02	21	41	27	9	2	0	63	11	56
2019	RCO-03	28	33	20	11	8	0	61	18	132
2019	RCO-04	26	33	25	7	8	1	60	15	267
2019	RCO-05	24	40	24	4	8	0	64	12	25
2018	RCO	25	35	21	10	9	0	60	19	350
2018	RCO-01	50	10	30	10	0	0	60	10	10
2018	RCO-02	31	38	14	7	10	0	69	17	29
2018	RCO-03	27	47	12	7	8	0	73	15	75
2018	RCO-04	21	27	27	14	10	0	49	24	182
2018	RCO-05	24	59	6	12	0	0	82	12	17
2017	RCO	26	36	22	11	5	0	62	15	432
2017	RCO-02	30	33	20	10	8	0	62	18	40
2017	RCO-03	32	38	19	8	3	0	70	11	120
2017	RCO-04	22	34	26	13	5	0	56	18	216
2017	RCO-05	20	52	16	4	8	0	72	12	25

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	32	28	16	11	8	5	63	20	613
2020	RCO-02	38	17	13	14	9	9	60	26	64
2020	RCO-03	24	25	19	13	16	4	51	30	134
2020	RCO-04	36	29	17	10	5	3	67	15	336
2020	RCO-05	22	42	16	7	7	7	69	14	45

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	29	40	20	7	4	1	70	11	615
2020	RCO-02	33	36	20	9	0	2	70	10	64
2020	RCO-03	27	44	16	7	4	1	73	11	135
2020	RCO-04	28	41	21	6	4	0	69	10	336
2020	RCO-05	22	40	22	7	9	0	62	16	45
2019	RCO	22	38	28	7	5	0	60	12	506
2019	RCO-02	17	41	33	5	3	0	59	9	58
2019	RCO-03	25	38	22	8	5	2	64	14	132
2019	RCO-04	22	38	28	7	5	0	60	12	264
2019	RCO-05	24	40	28	0	8	0	64	8	25
2018	RCO	16	32	34	11	5	0	49	17	348
2018	RCO-01	20	30	40	10	0	0	50	10	10
2018	RCO-02	21	34	45	0	0	0	55	0	29
2018	RCO-03	14	34	30	18	5	0	47	23	74
2018	RCO-04	13	33	35	12	7	0	46	19	182
2018	RCO-05	35	35	24	6	0	0	71	6	17
2017	RCO	18	35	26	13	6	1	54	20	432
2017	RCO-02	18	53	17	13	0	0	70	13	40
2017	RCO-03	17	30	30	15	5	3	48	21	120
2017	RCO-04	19	34	25	14	8	0	52	22	216
2017	RCO-05	16	44	28	8	4	0	60	12	25

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	23	36	25	10	4	0	60	15	614
2020	RCO-02	33	32	17	11	6	0	65	17	63
2020	RCO-03	17	36	30	9	6	2	54	15	135
2020	RCO-04	25	38	23	11	3	0	64	14	336
2020	RCO-05	13	31	36	18	2	0	44	20	45
2019	RCO	17	34	28	14	8	0	50	22	508
2019	RCO-02	9	34	38	10	9	0	43	19	58
2019	RCO-03	16	34	23	14	11	1	50	26	132
2019	RCO-04	17	32	29	15	7	0	50	21	266
2019	RCO-05	24	40	20	8	8	0	64	16	25
2018	RCO	14	27	30	17	11	0	41	29	348
2018	RCO-01	30	20	30	20	0	0	50	20	10
2018	RCO-02	10	41	41	7	0	0	52	7	29
2018	RCO-03	11	26	30	15	19	0	36	34	74
2018	RCO-04	13	23	32	20	12	0	35	32	182
2018	RCO-05	24	47	12	18	0	0	71	18	17
2017	RCO	15	29	28	17	9	0	45	27	432
2017	RCO-02	20	35	25	20	0	0	55	20	40
2017	RCO-03	13	25	33	18	10	1	39	29	120
2017	RCO-04	13	28	28	19	11	0	41	30	216
2017	RCO-05	24	40	28	0	8	0	64	8	25

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	32	37	18	10	3	0	0	69	13	615
2020	RCO-02	28	34	20	13	5	0	0	63	17	64
2020	RCO-03	24	44	19	7	4	0	1	69	12	135
2020	RCO-04	35	35	18	11	2	0	0	70	13	337
2020	RCO-05	27	36	24	9	4	0	0	62	13	45
2019	RCO	24	34	21	13	7	0	1	58	21	506
2019	RCO-02	14	40	29	12	5	0	0	53	17	58
2019	RCO-03	22	31	21	14	11	0	2	54	25	131
2019	RCO-04	26	32	21	14	6	0	0	59	20	265
2019	RCO-05	36	44	0	12	8	0	0	80	20	25
2018	RCO	18	34	24	16	8	0	0	52	24	348
2018	RCO-01	0	70	10	20	0	0	0	70	20	10
2018	RCO-02	14	41	38	7	0	0	0	55	7	29
2018	RCO-03	15	28	20	23	14	0	0	43	36	74
2018	RCO-04	18	35	26	13	9	0	0	53	21	182
2018	RCO-05	41	35	6	18	0	0	0	76	18	17
2017	RCO	18	36	24	13	8	0	0	55	21	432
2017	RCO-02	20	33	35	10	3	0	0	53	13	40
2017	RCO-03	16	35	24	15	8	1	1	52	24	120
2017	RCO-04	16	38	21	14	10	0	0	55	24	216
2017	RCO-05	24	44	28	0	4	0	0	68	4	25

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	45	28	15	7	5	0	73	11	613
2020	RCO-02	44	37	11	5	3	0	81	8	62
2020	RCO-03	41	30	17	6	4	1	72	11	135
2020	RCO-04	45	27	16	8	4	0	71	12	336
2020	RCO-05	40	31	16	4	9	0	71	13	45
2019	RCO	35	30	20	9	6	1	66	14	505
2019	RCO-02	34	33	24	7	2	0	67	9	58
2019	RCO-03	37	31	17	9	5	1	68	15	131
2019	RCO-04	34	27	22	9	7	1	62	16	264
2019	RCO-05	52	28	8	8	4	0	80	12	25

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	23	31	26	13	6	0	54	19	614
2020	RCO-02	19	42	19	8	13	0	61	20	64
2020	RCO-03	22	34	27	10	5	1	57	16	134
2020	RCO-04	25	27	30	15	4	0	51	18	337
2020	RCO-05	14	34	20	20	11	0	48	32	44

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	23	34	22	13	7	0	0	58	20	614
2020	RCO-02	28	39	20	8	5	0	0	67	13	64
2020	RCO-03	22	41	22	10	4	0	1	63	14	134
2020	RCO-04	23	32	23	15	7	0	0	55	22	336
2020	RCO-05	24	24	16	22	13	0	0	49	36	45
2019	RCO	29	36	20	10	5	0	1	65	15	503
2019	RCO-02	36	29	20	14	2	0	0	64	16	56
2019	RCO-03	27	39	20	8	4	1	2	67	12	132
2019	RCO-04	29	34	20	11	6	0	1	63	17	263
2019	RCO-05	40	40	16	0	4	0	0	80	4	25
2018	RCO	25	34	22	12	6	0	0	59	19	345
2018	RCO-01	10	40	50	0	0	0	0	50	0	10
2018	RCO-02	31	41	17	10	0	0	0	72	10	29
2018	RCO-03	26	39	22	8	5	0	0	65	14	74
2018	RCO-04	23	31	22	14	9	1	0	54	24	180
2018	RCO-05	29	29	35	6	0	0	0	59	6	17
2017	RCO	26	32	23	12	5	0	1	59	17	432
2017	RCO-02	28	53	12	5	3	0	0	80	8	40
2017	RCO-03	30	31	20	11	6	0	3	62	17	120
2017	RCO-04	21	31	26	15	6	0	0	52	21	216
2017	RCO-05	28	28	32	8	4	0	0	56	12	25

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	49	28	16	4	1	1	78	5	612
2020	RCO-02	44	33	19	0	3	2	78	3	64
2020	RCO-03	43	30	19	4	1	2	75	6	135
2020	RCO-04	51	29	14	4	1	0	81	5	333
2020	RCO-05	51	22	22	4	0	0	73	4	45
2019	RCO	67	19	9	2	1	2	88	3	505
2019	RCO-02	64	24	9	3	0	0	88	3	58
2019	RCO-03	69	20	7	2	1	2	91	2	131
2019	RCO-04	67	17	11	2	2	2	85	4	265
2019	RCO-05	68	28	4	0	0	0	96	0	25
2018	RCO	65	21	8	2	2	1	87	4	347
2018	RCO-01	90	0	10	0	0	0	90	0	10
2018	RCO-02	79	10	10	0	0	0	90	0	29
2018	RCO-03	68	20	7	4	0	1	89	4	74
2018	RCO-04	58	25	9	2	3	2	85	6	182
2018	RCO-05	65	24	12	0	0	0	88	0	17
2017	RCO	66	20	9	3	1	1	87	4	432
2017	RCO-02	72	18	8	0	3	0	90	3	40
2017	RCO-03	68	24	5	2	0	2	93	2	120
2017	RCO-04	66	18	11	2	1	1	85	3	216
2017	RCO-05	68	20	8	4	0	0	88	4	25

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	22	39	25	10	5	0	61	15	608
2020	RCO-02	21	45	26	5	3	0	66	8	62
2020	RCO-03	23	39	25	9	3	1	63	12	135
2020	RCO-04	22	39	23	11	5	0	61	16	332
2020	RCO-05	11	36	32	11	9	0	48	20	44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	71	15	4	1	1	1	7	93	2	607
2020	RCO-02	67	14	3	3	0	0	13	93	4	64
2020	RCO-03	69	17	5	0	1	2	7	94	1	133
2020	RCO-04	72	15	5	2	0	1	6	93	2	330
2020	RCO-05	69	16	4	0	4	0	7	90	5	45
2019	RCO	83	6	2	1	0	1	7	97	1	503
2019	RCO-02	89	4	2	2	0	2	2	96	2	57
2019	RCO-03	80	9	2	0	0	0	9	98	0	130
2019	RCO-04	82	5	2	2	0	1	8	95	2	264
2019	RCO-05	96	0	4	0	0	0	0	96	0	25
2018	RCO	79	12	2	0	1	0	6	96	2	347
2018	RCO-01	90	0	10	0	0	0	0	90	0	10
2018	RCO-02	97	3	0	0	0	0	0	100	0	29
2018	RCO-03	91	7	1	0	0	0	1	99	0	74
2018	RCO-04	73	13	2	0	3	0	10	95	3	182
2018	RCO-05	59	35	6	0	0	0	0	94	0	17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	83	7	3	2	2	0	3	93	4	608
2020	RCO-02	80	9	5	0	2	0	5	93	2	64
2020	RCO-03	80	10	3	1	1	0	4	95	2	135
2020	RCO-04	85	6	2	3	2	0	2	93	5	330
2020	RCO-05	84	7	2	2	2	0	2	93	5	44
2019	RCO	79	10	5	2	2	0	2	91	4	506
2019	RCO-02	78	14	5	2	0	2	0	93	2	58
2019	RCO-03	80	12	4	1	1	0	2	94	2	130
2019	RCO-04	78	9	5	3	2	0	2	90	5	266
2019	RCO-05	84	12	4	0	0	0	0	96	0	25
2018	RCO	79	10	4	1	2	1	3	93	3	348
2018	RCO-01	100	0	0	0	0	0	0	100	0	10
2018	RCO-02	100	0	0	0	0	0	0	100	0	29
2018	RCO-03	84	11	4	1	0	0	0	95	1	74
2018	RCO-04	70	11	7	1	3	2	6	88	5	182
2018	RCO-05	76	24	0	0	0	0	0	100	0	17
2017	RCO	83	9	3	3	1	0	1	92	4	432
2017	RCO-02	90	5	5	0	0	0	0	95	0	40
2017	RCO-03	83	11	2	2	2	0	2	95	3	120
2017	RCO-04	81	8	5	5	2	0	0	89	6	216
2017	RCO-05	80	20	0	0	0	0	0	100	0	25

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	67	23	6	2	1	0	1	91	3	604
2020	RCO-02	65	22	6	2	2	0	3	90	3	63
2020	RCO-03	61	24	7	4	2	0	2	88	5	131
2020	RCO-04	71	21	6	1	1	0	1	92	2	331
2020	RCO-05	61	30	7	2	0	0	0	91	2	44
2019	RCO	56	30	10	2	2	0	1	87	3	508
2019	RCO-02	57	34	7	0	2	0	0	91	2	58
2019	RCO-03	59	24	15	1	1	0	1	84	2	131
2019	RCO-04	52	34	9	3	2	0	1	87	5	267
2019	RCO-05	80	12	8	0	0	0	0	92	0	25
2018	RCO	59	30	7	2	1	0	0	90	3	348
2018	RCO-01	90	10	0	0	0	0	0	100	0	10
2018	RCO-02	75	21	4	0	0	0	0	96	0	28
2018	RCO-03	47	36	11	4	3	0	0	83	7	75
2018	RCO-04	59	31	7	2	1	0	1	91	3	182
2018	RCO-05	59	41	0	0	0	0	0	100	0	17
2017	RCO	58	28	9	3	1	0	0	87	4	432
2017	RCO-02	70	28	2	0	0	0	0	98	0	40
2017	RCO-03	59	28	9	2	2	1	0	87	3	120
2017	RCO-04	53	30	12	4	1	0	0	83	6	216
2017	RCO-05	68	28	4	0	0	0	0	96	0	25

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	71	18	5	3	2	1	90	5	610
2020	RCO-02	69	20	5	3	0	3	92	3	64
2020	RCO-03	68	19	4	7	0	2	89	7	135
2020	RCO-04	71	19	5	2	4	0	90	5	332
2020	RCO-05	75	14	7	2	2	0	89	5	44
2019	RCO	63	19	9	5	2	1	84	7	504
2019	RCO-02	62	24	10	0	3	0	86	3	58
2019	RCO-03	59	21	11	5	2	2	81	7	131
2019	RCO-04	63	19	9	6	1	1	83	8	264
2019	RCO-05	80	12	4	0	4	0	92	4	25
2018	RCO	57	23	11	5	4	1	81	8	348
2018	RCO-01	100	0	0	0	0	0	100	0	10
2018	RCO-02	68	32	0	0	0	0	100	0	28
2018	RCO-03	57	25	12	3	1	1	84	4	75
2018	RCO-04	51	23	13	7	6	1	73	13	182
2018	RCO-05	59	18	18	6	0	0	76	6	17
2017	RCO	61	22	10	4	3	0	83	7	430
2017	RCO-02	70	25	5	0	0	0	95	0	40
2017	RCO-03	65	18	10	4	3	0	83	7	119
2017	RCO-04	57	23	10	5	5	0	80	10	215
2017	RCO-05	68	20	12	0	0	0	88	0	25

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	61	12	4	1	0	0	21	93	1	612
2020	RCO-02	73	8	0	2	0	0	17	98	2	64
2020	RCO-03	62	14	4	0	0	0	19	94	0	134
2020	RCO-04	60	12	5	1	0	0	22	92	2	334
2020	RCO-05	58	16	2	0	0	0	24	97	0	45
2019	RCO	58	12	6	1	1	0	24	91	2	506
2019	RCO-02	63	12	4	0	2	0	19	93	2	57
2019	RCO-03	60	9	10	2	0	1	19	86	2	131
2019	RCO-04	54	13	5	0	1	0	27	92	2	266
2019	RCO-05	68	12	0	0	0	0	20	100	0	25
2018	RCO	51	12	4	1	1	0	30	92	3	346
2018	RCO-01	60	10	0	0	0	0	30	100	0	10
2018	RCO-02	68	4	0	0	0	0	29	100	0	28
2018	RCO-03	59	12	5	3	0	0	21	90	3	75
2018	RCO-04	43	14	4	2	1	0	38	90	4	181
2018	RCO-05	59	18	6	0	0	0	18	93	0	17
2017	RCO	53	12	4	1	1	0	30	91	2	432
2017	RCO-02	72	5	0	3	0	0	20	97	3	40
2017	RCO-03	62	11	4	0	3	0	21	92	3	120
2017	RCO-04	43	14	6	1	0	0	37	90	1	216
2017	RCO-05	48	12	4	4	0	0	32	88	6	25

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	66	22	7	1	0	0	4	92	2	615
2020	RCO-02	72	16	5	0	0	0	8	95	0	64
2020	RCO-03	66	20	6	2	0	0	6	91	2	136
2020	RCO-04	63	26	6	2	0	0	2	92	2	335
2020	RCO-05	64	20	16	0	0	0	0	84	0	45
2019	RCO	64	23	8	1	0	0	4	90	2	506
2019	RCO-02	69	16	9	2	2	0	3	88	4	58
2019	RCO-03	67	17	11	1	0	1	4	88	1	130
2019	RCO-04	61	26	6	2	0	0	4	91	2	266
2019	RCO-05	76	12	12	0	0	0	0	88	0	25
2018	RCO	63	24	8	1	1	0	3	90	2	343
2018	RCO-01	80	20	0	0	0	0	0	100	0	10
2018	RCO-02	81	15	4	0	0	0	0	96	0	27
2018	RCO-03	72	18	5	3	0	0	3	92	3	74
2018	RCO-04	54	30	10	1	1	0	4	88	2	179
2018	RCO-05	59	24	12	0	0	0	6	88	0	17
2017	RCO	65	20	10	2	0	0	4	88	2	429
2017	RCO-02	79	10	3	3	0	0	5	95	3	39
2017	RCO-03	64	18	11	0	1	0	6	87	1	118
2017	RCO-04	64	22	8	2	0	0	3	88	3	216
2017	RCO-05	64	24	12	0	0	0	0	88	0	25

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	63	22	7	3	2	1	1	88	5	614
2020	RCO-02	68	18	3	3	5	2	2	88	8	62
2020	RCO-03	59	28	5	5	1	1	1	89	6	136
2020	RCO-04	63	22	9	1	2	1	1	88	3	336
2020	RCO-05	67	22	7	2	2	0	0	89	4	45
2019	RCO	67	20	6	3	3	0	2	88	6	509
2019	RCO-02	57	17	9	5	9	0	3	77	14	58
2019	RCO-03	65	20	5	2	5	0	3	88	6	132
2019	RCO-04	67	22	6	3	1	0	1	90	4	267
2019	RCO-05	84	8	4	0	4	0	0	92	4	25
2018	RCO	59	24	9	3	3	0	1	84	7	348
2018	RCO-01	80	10	0	10	0	0	0	90	10	10
2018	RCO-02	39	39	7	7	7	0	0	79	14	28
2018	RCO-03	61	17	12	4	4	0	1	80	8	75
2018	RCO-04	60	24	10	2	3	0	2	85	4	182
2018	RCO-05	59	35	6	0	0	0	0	94	0	17
2017	RCO	56	22	12	4	4	0	2	80	8	432
2017	RCO-02	33	20	25	10	10	0	3	54	21	40
2017	RCO-03	61	14	13	5	4	1	2	77	9	120
2017	RCO-04	58	25	10	2	2	0	2	85	4	216
2017	RCO-05	56	36	4	0	4	0	0	92	4	25

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	53	27	13	6	1	0	1	80	6	616
2020	RCO-02	50	20	13	14	2	0	2	71	16	64
2020	RCO-03	46	33	15	4	1	0	1	79	5	136
2020	RCO-04	56	25	12	5	0	0	1	82	6	336
2020	RCO-05	53	33	11	2	0	0	0	87	2	45
2019	RCO	60	26	9	2	0	1	2	88	2	507
2019	RCO-02	44	35	16	2	0	2	2	82	2	57
2019	RCO-03	60	27	5	2	1	1	3	91	3	131
2019	RCO-04	63	24	10	1	0	0	1	88	2	267
2019	RCO-05	68	20	4	4	0	0	4	92	4	25
2018	RCO	57	26	11	3	1	1	2	84	4	348
2018	RCO-01	90	0	10	0	0	0	0	90	0	10
2018	RCO-02	64	21	11	4	0	0	0	86	4	28
2018	RCO-03	63	23	11	1	0	1	1	88	1	75
2018	RCO-04	51	27	12	5	2	1	3	81	7	182
2018	RCO-05	41	47	12	0	0	0	0	88	0	17
2017	RCO	58	28	9	2	0	0	3	88	3	429
2017	RCO-02	51	33	7	3	5	0	0	85	8	39
2017	RCO-03	58	31	6	2	0	0	4	92	2	120
2017	RCO-04	59	24	12	3	0	0	2	85	3	215
2017	RCO-05	48	48	4	0	0	0	0	96	0	25

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	21	45	26	6	2	66	8	615
2020	RCO-02	25	41	22	9	3	66	13	64
2020	RCO-03	17	42	35	3	4	59	7	136
2020	RCO-04	22	47	23	5	2	70	7	335
2020	RCO-05	16	56	18	7	4	71	11	45

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	7	34	40	15	4	0	41	19	617
2020	RCO-02	8	30	44	16	3	0	38	19	64
2020	RCO-03	6	32	41	15	6	0	38	21	136
2020	RCO-04	7	36	39	16	2	0	44	18	337
2020	RCO-05	2	38	40	9	11	0	40	20	45
2019	RCO	12	36	35	15	2	0	48	17	512
2019	RCO-02	5	47	36	12	0	0	52	12	58
2019	RCO-03	13	33	40	11	2	1	46	14	132
2019	RCO-04	13	34	33	18	3	0	46	20	269
2019	RCO-05	16	48	32	4	0	0	64	4	25
2018	RCO	10	34	40	13	3	0	44	16	350
2018	RCO-01	10	50	40	0	0	0	60	0	10
2018	RCO-02	14	31	52	3	0	0	45	3	29
2018	RCO-03	7	43	37	9	4	0	49	13	75
2018	RCO-04	8	31	39	18	4	0	39	22	182
2018	RCO-05	24	18	53	6	0	0	41	6	17
2017	RCO	6	34	38	17	4	0	40	21	432
2017	RCO-02	8	38	45	8	2	0	45	10	40
2017	RCO-03	6	33	46	12	4	0	38	16	120
2017	RCO-04	6	34	34	21	5	0	40	25	216
2017	RCO-05	4	36	40	16	4	0	40	20	25

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	10	19	42	22	7	29	29	612
2020	RCO-02	11	17	44	22	6	28	28	64
2020	RCO-03	13	16	45	19	6	25	30	135
2020	RCO-04	7	20	43	23	6	29	28	334
2020	RCO-05	14	25	32	23	7	30	39	44
2019	RCO	7	16	43	25	10	35	22	507
2019	RCO-02	3	16	50	28	3	31	19	58
2019	RCO-03	6	16	44	24	11	34	22	131
2019	RCO-04	7	17	41	23	11	34	24	265
2019	RCO-05	8	0	44	32	16	48	8	25
2018	RCO	5	19	41	23	11	34	24	344
2018	RCO-02	0	24	48	14	14	28	24	29
2018	RCO-03	5	18	36	29	12	41	23	73
2018	RCO-04	6	21	42	22	10	32	26	180
2018	RCO-05	0	18	47	24	12	35	18	17
2017	RCO	5	18	41	28	8	36	23	431
2017	RCO-02	3	15	53	25	5	30	17	40
2017	RCO-03	3	16	47	26	8	34	19	119
2017	RCO-04	6	19	35	31	7	38	26	216
2017	RCO-05	4	24	36	32	4	36	28	25

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	5	70	24	1	94	6	616
2020	RCO-02	13	63	25	0	83	17	64
2020	RCO-03	3	79	15	3	96	4	136
2020	RCO-04	4	68	27	1	94	6	336
2020	RCO-05	2	67	31	0	97	3	45

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	RCO	72	28	29
2020	RCO-04	64	36	14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	65	9	3	0	1	4	16	94	2	617
2020	RCO-02	63	9	6	2	2	2	17	88	4	64
2020	RCO-03	68	8	1	0	1	4	16	96	2	136
2020	RCO-04	66	10	4	0	0	3	16	94	1	337
2020	RCO-05	62	7	2	2	2	7	18	91	6	45
2019	RCO	65	13	5	3	2	2	10	88	6	507
2019	RCO-02	71	9	3	2	7	0	9	87	9	58
2019	RCO-03	67	15	6	1	1	2	9	91	2	130
2019	RCO-04	65	13	5	4	2	3	9	88	6	268
2019	RCO-05	56	8	12	8	0	0	16	76	10	25
2018	RCO	72	7	5	1	2	1	12	91	4	348
2018	RCO-01	60	0	0	0	10	0	30	86	14	10
2018	RCO-02	79	3	3	0	3	0	10	92	4	29
2018	RCO-03	79	3	4	1	1	0	12	92	3	75
2018	RCO-04	66	12	7	1	2	1	13	89	3	181
2018	RCO-05	94	0	0	6	0	0	0	94	6	17

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	21	11	36	21	7	0	4	33	30	28
2020	RCO-04	15	0	46	23	15	0	0	15	38	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	RCO	10	0	24	31	24	0	10	12	62	29
2020	RCO-04	0	0	36	29	29	0	7	0	62	14

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - RCO

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence