2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 38 39 10 10 3 0 0 77 13 351
2020 PS-01 59 28 7 7 0 0 0 87 7 17
2020 PS-02 43 31 16 10 0 0 0 74 10 40
2020 PS-03 31 46 8 12 3 0 0 77 15 136
2020 PS-04 35 40 12 11 3 0 0 75 13 76
2020 PS-05 50 30 10 7 3 0 0 80 10 30
2019 PS 36 45 9 6 4 0 0 81 10 376
2019 PS-01 61 14 9 0 16 0 0 75 16 19
2019 PS-02 23 55 12 7 2 0 0 79 10 52
2019 PS-03 35 44 10 5 5 1 0 80 10 138
2019 PS-04 36 45 8 8 3 0 0 81 11 99
2019 PS-05 38 55 4 2 0 0 0 94 2 41
2018 PS 41 42 8 5 3 0 0 83 8 286
2018 PS-01 52 37 0 0 5 0 5 94 6 19
2018 PS-02 52 41 3 0 3 0 0 93 3 28
2018 PS-03 40 41 9 6 4 0 0 81 10 127
2018 PS-04 36 45 10 5 3 0 0 82 9 65
2018 PS-05 44 42 10 4 0 0 0 86 4 24
2017 PS 38 44 9 6 3 0 0 82 9 320
2017 PS-01 30 54 8 8 0 0 0 84 8 13
2017 PS-02 60 24 3 9 3 0 0 84 13 29
2017 PS-03 35 47 10 4 4 0 0 83 7 153
2017 PS-04 28 50 9 10 3 0 0 78 13 78
2017 PS-05 57 24 12 4 4 0 0 81 7 23
2014 PS 32 45 8 10 5 0 0 77 14 338
2014 PS-02 37 52 4 3 5 0 0 88 8 40
2014 PS-03 34 41 12 7 4 0 1 76 12 172
2014 PS-04 29 43 5 18 4 0 0 72 22 78
2014 PS-05 34 44 0 11 12 0 0 78 22 27

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 28 38 15 12 6 0 0 67 18 350
2020 PS-01 49 24 19 7 0 0 0 73 7 16
2020 PS-02 36 30 11 13 10 0 0 65 23 40
2020 PS-03 23 39 14 18 6 0 0 62 24 136
2020 PS-04 21 45 21 8 5 0 0 66 13 76
2020 PS-05 37 37 13 7 3 0 3 76 10 30
2019 PS 27 38 16 11 8 0 0 65 19 377
2019 PS-01 61 0 19 9 11 0 0 61 21 19
2019 PS-02 29 38 17 4 12 0 0 67 16 52
2019 PS-03 22 39 15 14 10 0 0 61 24 137
2019 PS-04 29 43 15 11 2 1 0 73 13 100
2019 PS-05 29 35 23 12 2 0 0 64 14 42
2018 PS 33 35 15 8 9 0 0 68 17 286
2018 PS-01 42 27 5 26 0 0 0 68 26 19
2018 PS-02 43 39 9 8 0 0 0 82 8 28
2018 PS-03 26 37 19 7 11 0 0 63 18 127
2018 PS-04 40 29 13 6 10 1 0 70 17 65
2018 PS-05 34 35 10 14 7 0 0 69 21 24
2017 PS 29 37 15 11 8 1 0 66 19 320
2017 PS-01 15 54 16 8 7 0 0 69 15 13
2017 PS-02 35 37 9 19 0 0 0 72 19 29
2017 PS-03 25 35 19 12 8 0 0 61 20 154
2017 PS-04 28 40 8 10 12 1 0 70 22 77
2017 PS-05 53 31 8 0 7 0 0 85 7 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 50 37 10 2 1 0 0 87 3 348
2020 PS-01 64 30 0 7 0 0 0 93 7 17
2020 PS-02 59 25 13 3 0 0 0 84 3 39
2020 PS-03 44 45 8 2 1 0 0 89 3 136
2020 PS-04 41 46 10 1 1 0 0 87 3 75
2020 PS-05 63 24 7 3 0 0 3 90 3 30
2019 PS 52 37 7 3 1 0 0 88 5 374
2019 PS-01 80 10 10 0 0 0 0 90 0 18
2019 PS-02 58 30 8 5 0 0 0 87 5 52
2019 PS-03 47 41 6 5 1 0 0 88 6 138
2019 PS-04 45 43 8 3 2 0 0 87 5 99
2019 PS-05 62 29 9 0 0 0 0 91 0 40
2018 PS 53 34 9 2 1 0 0 87 4 283
2018 PS-01 63 21 11 0 0 0 5 89 0 19
2018 PS-02 61 25 14 0 0 0 0 86 0 28
2018 PS-03 50 35 9 4 1 0 0 86 5 126
2018 PS-04 53 37 5 2 3 0 0 90 5 64
2018 PS-05 51 39 11 0 0 0 0 89 0 23
2017 PS 55 36 7 1 1 0 0 91 2 321
2017 PS-01 46 23 31 0 0 0 0 69 0 13
2017 PS-02 65 26 3 6 0 0 0 91 6 29
2017 PS-03 54 38 6 1 1 0 0 92 2 154
2017 PS-04 43 44 11 1 1 0 0 87 3 78
2017 PS-05 81 15 0 4 0 0 0 96 4 23
2014 PS 58 30 5 6 1 0 0 88 7 338
2014 PS-02 56 38 5 0 0 0 0 95 0 40
2014 PS-03 57 31 6 4 1 0 1 89 6 172
2014 PS-04 53 28 6 13 1 0 0 81 14 78
2014 PS-05 64 25 3 3 4 0 0 89 7 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 38 43 10 6 2 0 0 82 8 351
2020 PS-01 57 43 0 0 0 0 0 100 0 17
2020 PS-02 47 40 2 8 3 0 0 87 10 40
2020 PS-03 31 49 12 6 2 0 0 80 8 136
2020 PS-04 31 43 15 10 1 0 0 74 11 76
2020 PS-05 53 40 3 0 3 0 0 93 3 30
2019 PS 36 46 8 7 3 0 0 83 9 373
2019 PS-01 65 25 0 5 5 0 0 91 9 19
2019 PS-02 32 51 8 7 2 0 0 83 9 50
2019 PS-03 29 50 10 8 4 0 0 78 11 137
2019 PS-04 42 44 7 7 1 0 0 86 7 99
2019 PS-05 37 50 12 0 2 0 0 86 2 41
2018 PS 41 41 10 5 2 0 0 82 8 286
2018 PS-01 47 42 5 5 0 0 0 89 5 19
2018 PS-02 60 32 5 0 3 0 0 92 3 28
2018 PS-03 35 47 11 4 2 0 0 83 6 128
2018 PS-04 37 37 12 11 3 0 0 74 14 64
2018 PS-05 49 41 7 0 4 0 0 90 4 24
2017 PS 41 40 10 5 4 0 0 81 9 319
2017 PS-01 30 47 23 0 0 0 0 77 0 13
2017 PS-02 48 40 3 6 3 0 0 87 9 29
2017 PS-03 36 46 12 3 4 0 0 82 6 154
2017 PS-04 38 37 8 9 7 1 0 76 16 77
2017 PS-05 60 20 12 4 4 0 0 80 8 22
2014 PS 36 40 13 9 2 0 0 76 11 338
2014 PS-02 33 52 12 3 0 0 0 85 3 40
2014 PS-03 37 38 15 8 2 0 1 76 10 172
2014 PS-04 29 42 12 16 2 0 0 71 17 78
2014 PS-05 41 37 15 7 0 0 0 78 7 27

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 30 30 21 12 7 1 0 60 19 351
2020 PS-01 57 23 7 0 7 0 7 86 7 17
2020 PS-02 39 33 5 8 16 0 0 71 23 40
2020 PS-03 20 33 21 18 8 0 0 53 26 136
2020 PS-04 21 26 38 9 4 2 0 48 13 75
2020 PS-05 40 24 20 13 3 0 0 63 17 30
2019 PS 26 35 17 13 8 0 1 61 21 378
2019 PS-01 70 20 0 5 5 0 0 91 9 19
2019 PS-02 34 39 4 11 11 0 1 73 22 52
2019 PS-03 13 34 22 20 11 1 0 47 31 138
2019 PS-04 26 41 19 9 4 0 1 68 13 100
2019 PS-05 37 29 26 8 0 0 0 65 8 42
2018 PS 26 29 21 11 11 0 0 56 22 282
2018 PS-01 52 32 5 11 0 0 0 84 11 19
2018 PS-02 43 29 18 4 6 0 0 72 10 26
2018 PS-03 18 29 24 14 14 1 0 48 28 126
2018 PS-04 23 33 23 11 9 0 1 56 20 64
2018 PS-05 42 21 23 7 7 0 0 63 14 24
2017 PS 27 29 19 13 10 1 0 57 24 321
2017 PS-01 46 31 8 15 0 0 0 77 15 13
2017 PS-02 31 34 9 13 13 0 0 65 26 29
2017 PS-03 22 24 24 16 11 2 0 47 28 154
2017 PS-04 21 35 19 10 13 1 0 57 23 78
2017 PS-05 48 29 15 4 4 0 0 77 7 23
2014 PS 20 30 20 11 18 0 1 50 30 338
2014 PS-02 20 30 30 13 8 0 0 49 21 40
2014 PS-03 19 27 22 12 18 0 2 46 31 172
2014 PS-04 21 32 15 12 19 0 0 54 31 78
2014 PS-05 41 25 18 8 7 0 0 67 15 27

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 29 33 19 13 5 0 1 63 18 348
2020 PS-01 46 34 0 7 0 0 13 92 8 17
2020 PS-02 38 30 14 5 13 0 0 68 18 40
2020 PS-03 19 38 16 21 5 0 0 57 26 135
2020 PS-04 24 28 31 13 4 0 0 52 17 73
2020 PS-05 36 27 24 7 3 0 3 65 10 30
2019 PS 25 36 21 10 8 0 0 61 18 374
2019 PS-01 69 21 5 0 5 0 0 90 5 18
2019 PS-02 36 31 12 6 13 0 1 68 20 52
2019 PS-03 13 36 27 16 8 0 0 49 24 138
2019 PS-04 23 44 24 5 4 0 0 67 9 99
2019 PS-05 33 36 19 11 0 0 0 70 11 41
2018 PS 27 35 18 10 10 0 0 62 20 283
2018 PS-01 68 11 16 5 0 0 0 79 5 19
2018 PS-02 40 34 14 5 6 0 0 75 12 27
2018 PS-03 19 38 19 11 13 1 0 57 24 127
2018 PS-04 22 37 23 11 6 0 0 59 17 63
2018 PS-05 38 25 23 7 7 0 0 63 14 24
2017 PS 25 35 17 14 8 1 0 60 22 321
2017 PS-01 46 31 8 15 0 0 0 77 15 13
2017 PS-02 35 31 15 13 6 0 0 66 19 29
2017 PS-03 19 36 18 16 10 1 0 55 27 154
2017 PS-04 20 38 18 14 10 0 0 58 24 78
2017 PS-05 48 29 15 4 4 0 0 77 7 23
2014 PS 17 29 20 17 16 0 0 47 33 338
2014 PS-02 18 40 22 15 5 0 0 57 20 40
2014 PS-03 15 31 24 16 14 0 1 46 30 172
2014 PS-04 21 22 12 24 20 1 0 43 44 78
2014 PS-05 34 29 22 8 7 0 0 63 15 27

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 25 29 22 10 7 4 2 58 19 351
2020 PS-01 43 21 0 11 0 11 13 85 15 17
2020 PS-02 30 16 27 3 21 3 0 47 24 40
2020 PS-03 16 36 21 14 7 5 2 56 22 136
2020 PS-04 25 27 24 13 6 4 0 55 21 75
2020 PS-05 36 23 27 4 3 0 7 64 7 30
2019 PS 24 25 20 13 10 6 1 54 25 377
2019 PS-01 51 14 9 0 5 16 5 82 6 19
2019 PS-02 24 21 19 15 16 3 3 48 32 52
2019 PS-03 17 24 20 16 14 10 0 45 33 138
2019 PS-04 24 38 18 12 6 2 1 63 19 99
2019 PS-05 33 22 36 8 0 0 0 55 8 42
2018 PS 28 23 20 11 13 4 1 53 26 284
2018 PS-01 37 21 5 26 0 11 0 65 29 19
2018 PS-02 42 26 13 14 6 0 0 68 20 27
2018 PS-03 21 25 21 11 15 6 1 50 28 127
2018 PS-04 23 22 23 13 18 1 0 46 31 64
2018 PS-05 49 14 27 7 4 0 0 62 11 24
2017 PS 27 24 21 12 10 5 1 54 24 320
2017 PS-01 46 16 16 23 0 0 0 62 23 13
2017 PS-02 23 31 18 13 13 3 0 55 26 29
2017 PS-03 23 25 22 12 10 7 1 52 24 154
2017 PS-04 18 26 21 13 14 5 3 48 30 77
2017 PS-05 47 12 27 4 4 6 0 63 8 23
2014 PS 24 22 18 11 13 11 1 53 27 338
2014 PS-02 15 28 22 14 15 5 0 45 31 40
2014 PS-03 20 22 24 12 16 7 1 45 30 172
2014 PS-04 34 18 12 9 10 16 0 63 23 78
2014 PS-05 45 22 14 11 4 4 0 70 16 27
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 47 29 12 3 2 1 5 81 6 350
2020 PS-01 30 16 18 7 0 0 30 65 9 17
2020 PS-02 50 23 20 4 2 0 0 73 6 40
2020 PS-03 49 31 9 6 1 1 4 84 7 135
2020 PS-04 49 36 7 0 4 1 3 88 4 76
2020 PS-05 50 20 20 0 3 3 3 75 4 30
2019 PS 40 29 18 3 3 1 6 75 6 377
2019 PS-01 37 14 14 5 0 9 20 73 7 19
2019 PS-02 43 21 18 5 4 0 8 70 11 52
2019 PS-03 35 32 21 2 5 1 4 71 7 138
2019 PS-04 45 35 12 4 0 2 3 84 4 100
2019 PS-05 44 21 24 0 2 2 6 71 2 42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 46 32 9 7 5 1 0 78 12 349
2020 PS-01 62 25 7 0 7 0 0 87 7 17
2020 PS-02 55 15 11 5 10 3 0 72 16 40
2020 PS-03 38 39 6 10 5 2 0 78 15 135
2020 PS-04 42 35 12 7 5 0 0 77 12 76
2020 PS-05 47 20 20 7 3 0 3 69 10 30
2019 PS 39 38 13 6 3 0 1 78 10 375
2019 PS-01 51 23 9 0 11 5 0 78 12 19
2019 PS-02 45 24 21 4 4 0 2 71 8 50
2019 PS-03 32 41 15 7 4 0 1 74 11 138
2019 PS-04 41 47 5 6 1 0 2 88 7 100
2019 PS-05 41 31 13 6 7 0 2 73 14 42
2018 PS 43 37 8 6 5 0 1 81 11 284
2018 PS-01 63 21 11 5 0 0 0 84 5 19
2018 PS-02 39 43 0 5 2 0 10 91 9 27
2018 PS-03 41 37 11 6 6 0 0 78 12 128
2018 PS-04 44 38 7 6 5 0 0 82 11 64
2018 PS-05 41 38 7 7 7 0 0 79 14 24
2017 PS 44 35 8 7 4 1 1 81 11 320
2017 PS-01 54 23 0 8 7 8 0 84 16 13
2017 PS-02 55 36 3 3 3 0 0 90 6 29
2017 PS-03 42 37 8 8 2 2 2 82 10 153
2017 PS-04 47 35 5 8 5 0 0 82 13 78
2017 PS-05 42 31 12 4 12 0 0 73 15 23
2014 PS 42 33 9 10 5 1 0 75 15 338
2014 PS-02 41 38 8 11 3 0 0 79 13 40
2014 PS-03 42 40 6 7 4 1 1 83 11 172
2014 PS-04 43 24 19 7 7 0 0 67 14 78
2014 PS-05 60 33 4 0 0 4 0 96 0 27

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 49 25 12 8 4 0 2 76 12 351
2020 PS-01 50 23 0 20 7 0 0 73 27 17
2020 PS-02 52 22 11 10 3 0 3 76 13 39
2020 PS-03 43 29 13 7 5 0 2 74 13 136
2020 PS-04 46 26 10 13 1 0 4 74 15 76
2020 PS-05 63 7 20 3 3 0 3 72 7 30
2019 PS 40 36 14 6 4 0 1 76 9 376
2019 PS-01 70 5 9 0 16 0 0 75 16 19
2019 PS-02 46 35 15 2 2 0 0 81 4 52
2019 PS-03 32 33 19 9 4 0 2 67 14 138
2019 PS-04 38 49 6 4 1 0 1 89 5 99
2019 PS-05 47 30 14 4 4 0 0 78 8 42
2018 PS 43 34 12 5 6 0 0 77 11 281
2018 PS-01 74 11 11 5 0 0 0 84 5 19
2018 PS-02 52 35 5 2 6 0 0 87 8 27
2018 PS-03 37 35 13 6 8 0 0 73 14 125
2018 PS-04 41 38 15 2 4 0 0 79 6 63
2018 PS-05 42 38 7 10 4 0 0 79 14 24
2017 PS 52 25 9 5 6 2 1 80 11 320
2017 PS-01 54 23 7 0 8 8 0 84 8 13
2017 PS-02 71 14 6 3 6 0 0 84 9 29
2017 PS-03 45 31 11 5 6 2 1 78 11 153
2017 PS-04 50 26 9 4 8 1 3 79 12 78
2017 PS-05 57 24 0 8 8 4 0 84 16 23
2014 PS 43 27 13 11 5 1 1 71 16 338
2014 PS-02 42 29 8 16 5 0 0 72 21 40
2014 PS-03 41 32 11 9 4 2 1 75 14 172
2014 PS-04 44 23 11 14 7 0 1 67 21 78
2014 PS-05 65 27 0 0 4 0 4 96 4 27

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 30 29 15 11 6 9 1 65 19 352
2020 PS-01 39 30 13 0 0 5 13 84 0 17
2020 PS-02 45 22 4 8 16 6 0 70 25 40
2020 PS-03 22 27 20 13 5 14 0 56 21 136
2020 PS-04 25 36 10 15 7 7 0 66 23 76
2020 PS-05 36 24 17 16 0 3 3 64 18 30
2019 PS 26 33 18 7 7 8 1 64 16 377
2019 PS-01 72 14 9 5 0 0 0 86 5 19
2019 PS-02 30 30 15 11 10 2 1 63 22 52
2019 PS-03 17 33 18 8 8 15 0 59 19 138
2019 PS-04 27 40 21 6 3 2 1 69 10 99
2019 PS-05 26 36 24 7 4 2 0 64 12 42
2018 PS 25 31 15 9 8 11 1 64 19 286
2018 PS-01 45 11 22 0 0 17 6 72 0 18
2018 PS-02 39 28 0 5 12 16 0 80 20 28
2018 PS-03 14 36 16 11 10 12 0 57 24 128
2018 PS-04 35 31 17 8 5 4 0 69 14 65
2018 PS-05 38 21 24 10 7 0 0 59 17 24
2017 PS 25 32 15 9 7 11 0 65 18 320
2017 PS-01 46 0 23 15 0 16 0 54 18 13
2017 PS-02 30 42 0 0 10 19 0 88 12 29
2017 PS-03 18 33 20 9 8 13 0 58 19 154
2017 PS-04 29 32 16 11 8 4 0 63 20 77
2017 PS-05 38 43 11 4 4 0 0 81 7 23
2014 PS 24 30 15 12 7 10 1 60 22 338
2014 PS-02 31 35 16 11 5 3 0 68 16 40
2014 PS-03 20 28 20 9 10 12 1 55 22 172
2014 PS-04 31 31 12 9 3 15 0 72 14 78
2014 PS-05 27 42 7 7 7 7 4 77 16 27

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 25 29 19 14 9 3 1 56 24 352
2020 PS-01 39 36 7 7 0 5 7 85 8 17
2020 PS-02 42 15 12 8 24 0 0 57 31 40
2020 PS-03 12 29 24 19 10 5 0 44 31 136
2020 PS-04 26 33 15 15 7 4 0 61 23 76
2020 PS-05 26 30 27 7 7 0 3 58 14 30
2019 PS 21 35 20 11 8 4 0 58 21 377
2019 PS-01 72 14 9 0 5 0 0 86 5 19
2019 PS-02 21 40 13 6 16 4 0 64 22 52
2019 PS-03 13 30 25 16 9 7 0 47 27 138
2019 PS-04 20 45 22 10 2 1 0 65 12 99
2019 PS-05 27 36 19 11 4 2 0 64 16 42
2018 PS 22 32 18 11 12 5 0 57 24 286
2018 PS-01 44 28 6 0 6 17 0 87 7 18
2018 PS-02 31 25 8 12 13 10 0 62 29 28
2018 PS-03 14 32 20 13 15 5 0 49 30 128
2018 PS-04 26 39 18 8 8 1 0 66 16 65
2018 PS-05 31 21 31 7 11 0 0 52 17 24
2017 PS 22 31 19 15 8 5 0 55 25 321
2017 PS-01 38 16 23 8 7 8 0 58 16 13
2017 PS-02 23 39 10 6 10 13 0 70 19 29
2017 PS-03 16 28 23 19 9 5 0 46 30 154
2017 PS-04 21 36 20 15 7 1 0 57 22 78
2017 PS-05 40 37 12 8 4 0 0 77 11 23
2014 PS 16 31 21 15 11 6 0 50 27 338
2014 PS-02 20 42 13 13 10 3 0 63 24 40
2014 PS-03 13 26 28 13 14 6 1 42 28 172
2014 PS-04 19 36 20 9 6 10 0 61 17 78
2014 PS-05 30 42 6 11 7 4 0 74 19 27

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 19 28 21 15 10 5 1 51 27 352
2020 PS-01 34 27 21 0 7 5 7 69 8 17
2020 PS-02 32 18 14 10 21 5 0 53 33 40
2020 PS-03 7 30 25 20 12 6 0 40 34 136
2020 PS-04 18 30 22 19 5 5 0 51 26 76
2020 PS-05 30 30 23 7 7 0 3 62 14 30
2019 PS 17 28 25 14 10 6 0 48 26 376
2019 PS-01 35 42 14 0 5 5 0 80 5 19
2019 PS-02 22 26 20 12 16 4 0 50 29 52
2019 PS-03 9 24 27 19 11 11 0 37 34 138
2019 PS-04 19 33 28 11 6 2 0 54 17 98
2019 PS-05 24 30 25 14 4 2 0 56 18 42
2018 PS 14 31 17 15 13 10 0 50 30 285
2018 PS-01 39 28 6 0 11 17 0 80 13 18
2018 PS-02 21 26 5 23 15 9 0 52 42 28
2018 PS-03 9 27 23 14 16 11 0 41 34 128
2018 PS-04 14 48 5 18 6 9 0 68 26 65
2018 PS-05 27 18 31 10 14 0 0 45 24 24
2017 PS 16 29 22 17 8 8 0 49 28 321
2017 PS-01 30 23 16 0 7 23 0 70 10 13
2017 PS-02 16 28 18 19 10 9 0 49 32 29
2017 PS-03 10 26 25 22 9 8 0 39 34 154
2017 PS-04 17 38 18 18 8 1 0 56 26 78
2017 PS-05 24 41 20 4 7 4 0 68 12 23
2014 PS 14 24 17 20 15 9 1 42 39 338
2014 PS-02 16 30 21 15 13 5 0 49 30 40
2014 PS-03 10 23 21 19 15 10 2 38 38 172
2014 PS-04 16 23 16 25 8 12 0 44 38 78
2014 PS-05 34 31 7 18 11 0 0 64 29 27

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 20 30 16 16 13 5 1 52 30 351
2020 PS-01 43 18 14 0 13 5 7 69 15 17
2020 PS-02 26 24 19 5 21 5 0 53 27 40
2020 PS-03 11 32 16 20 15 6 0 46 37 136
2020 PS-04 17 27 17 20 13 5 0 47 35 76
2020 PS-05 21 31 25 17 3 0 3 54 21 29
2019 PS 14 32 21 16 11 4 0 49 29 375
2019 PS-01 44 21 14 11 5 5 0 69 17 19
2019 PS-02 15 32 23 15 12 2 0 49 28 52
2019 PS-03 6 33 20 19 14 7 0 43 35 138
2019 PS-04 15 35 20 22 6 2 0 52 28 97
2019 PS-05 26 28 28 7 8 2 0 55 16 42
2018 PS 18 27 16 20 15 5 0 47 36 286
2018 PS-01 28 28 11 17 6 11 0 62 25 18
2018 PS-02 31 14 11 20 18 7 0 47 41 28
2018 PS-03 11 25 21 20 18 5 0 38 40 128
2018 PS-04 20 35 9 22 11 2 0 56 34 65
2018 PS-05 20 31 21 14 14 0 0 52 27 24
2017 PS 19 30 22 15 10 5 0 51 26 320
2017 PS-01 46 0 23 8 7 16 0 54 18 13
2017 PS-02 23 33 8 16 13 6 0 60 31 29
2017 PS-03 11 31 23 21 10 4 0 43 32 154
2017 PS-04 26 31 18 11 10 3 0 59 22 77
2017 PS-05 22 36 35 4 4 0 0 58 8 23
2014 PS 13 34 15 20 13 3 1 49 35 338
2014 PS-02 17 24 6 33 18 3 0 42 52 40
2014 PS-03 9 30 20 18 16 5 2 42 37 172
2014 PS-04 17 40 14 21 8 0 0 57 30 78
2014 PS-05 26 37 18 12 7 0 0 63 19 27
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 22 36 20 15 7 0 0 59 22 352
2020 PS-01 34 34 11 13 7 0 0 69 20 17
2020 PS-02 33 32 19 5 10 0 0 65 16 40
2020 PS-03 14 36 17 25 8 0 0 50 33 136
2020 PS-04 20 40 23 10 6 0 0 60 17 76
2020 PS-05 36 30 20 13 0 0 0 67 13 30
2019 PS 21 38 17 15 9 0 0 59 24 377
2019 PS-01 44 21 14 9 11 0 0 65 20 19
2019 PS-02 28 30 22 9 12 0 0 58 21 52
2019 PS-03 13 38 16 22 11 0 0 51 33 138
2019 PS-04 25 44 17 11 2 1 0 70 13 99
2019 PS-05 21 40 24 14 2 0 0 60 16 42
2018 PS 26 35 15 14 9 0 0 61 24 284
2018 PS-01 32 32 16 11 11 0 0 63 21 19
2018 PS-02 37 49 6 5 3 0 0 85 9 28
2018 PS-03 20 33 19 17 11 0 0 53 28 127
2018 PS-04 33 30 15 15 7 0 0 63 22 64
2018 PS-05 34 25 14 17 11 0 0 59 27 24
2017 PS 22 34 19 14 10 0 1 56 25 321
2017 PS-01 15 23 39 8 7 0 8 41 16 13
2017 PS-02 35 40 3 16 6 0 0 74 22 29
2017 PS-03 20 32 20 17 11 0 0 52 28 154
2017 PS-04 16 37 18 14 11 1 1 55 26 78
2017 PS-05 36 32 25 0 7 0 0 68 7 23
2014 PS 15 36 16 22 11 0 0 51 33 338
2014 PS-02 13 50 13 17 7 0 0 63 24 40
2014 PS-03 15 33 15 26 11 0 1 47 38 172
2014 PS-04 20 31 12 25 12 0 0 51 37 78
2014 PS-05 18 56 10 3 12 0 0 75 15 27

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 36 41 14 7 3 0 0 77 10 348
2020 PS-01 55 31 7 7 0 0 0 87 7 17
2020 PS-02 42 37 7 8 3 0 3 82 11 39
2020 PS-03 28 44 16 8 4 0 0 72 12 136
2020 PS-04 34 45 12 7 3 0 0 79 9 76
2020 PS-05 42 31 24 3 0 0 0 73 3 29
2019 PS 32 46 11 7 4 0 0 79 11 378
2019 PS-01 60 35 0 5 0 0 0 95 5 19
2019 PS-02 19 57 12 10 2 0 0 77 12 52
2019 PS-03 28 50 12 6 5 0 0 77 11 138
2019 PS-04 35 46 11 5 3 0 0 81 7 100
2019 PS-05 40 37 11 12 0 0 0 77 12 42
2018 PS 37 46 8 6 2 0 0 84 9 284
2018 PS-01 47 37 10 5 0 0 0 84 5 19
2018 PS-02 34 58 0 8 0 0 0 92 8 28
2018 PS-03 36 49 10 4 1 0 0 84 5 125
2018 PS-04 39 39 7 10 5 0 0 78 15 65
2018 PS-05 38 42 0 13 7 0 0 80 20 24
2017 PS 35 43 11 8 3 0 0 78 11 320
2017 PS-01 39 54 0 0 7 0 0 93 7 13
2017 PS-02 43 44 3 6 3 0 0 87 10 29
2017 PS-03 29 46 14 9 2 0 0 75 11 154
2017 PS-04 37 38 8 12 5 0 0 75 17 77
2017 PS-05 41 44 8 4 4 0 0 85 7 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 40 31 17 6 5 0 1 72 11 351
2020 PS-01 50 16 7 7 20 0 0 67 27 17
2020 PS-02 52 24 14 2 3 0 5 80 5 40
2020 PS-03 33 37 18 7 5 0 0 70 12 135
2020 PS-04 36 30 18 10 6 0 0 66 16 76
2020 PS-05 50 13 30 7 0 0 0 63 7 30
2019 PS 34 36 13 8 7 0 2 71 15 377
2019 PS-01 65 5 0 5 21 5 0 74 26 19
2019 PS-02 44 30 10 7 6 0 3 77 13 52
2019 PS-03 23 39 17 10 9 0 2 63 19 138
2019 PS-04 38 43 10 4 4 0 1 82 8 100
2019 PS-05 33 33 19 7 4 0 3 69 12 42
2018 PS 36 35 15 7 5 0 2 73 12 284
2018 PS-01 55 34 6 6 0 0 0 89 6 18
2018 PS-02 34 33 16 2 6 0 10 74 9 27
2018 PS-03 35 34 20 7 5 0 0 69 11 128
2018 PS-04 37 45 6 7 5 0 0 82 12 64
2018 PS-05 38 24 24 7 7 0 0 62 14 24
2017 PS 34 37 13 7 7 1 1 73 14 321
2017 PS-01 54 23 0 8 8 8 0 83 17 13
2017 PS-02 54 36 0 3 3 3 0 93 7 29
2017 PS-03 27 40 16 7 7 1 2 69 15 154
2017 PS-04 38 28 16 8 9 0 1 67 17 78
2017 PS-05 38 39 8 8 8 0 0 76 15 23
2014 PS 33 37 12 12 7 0 0 70 18 338
2014 PS-02 39 36 18 2 5 0 0 75 7 40
2014 PS-03 30 40 10 11 7 1 1 71 19 172
2014 PS-04 35 30 17 10 8 0 0 65 18 78
2014 PS-05 30 66 4 0 0 0 0 96 0 27

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 30 43 12 10 4 0 0 73 15 349
2020 PS-01 39 34 7 13 7 0 0 73 20 17
2020 PS-02 35 43 7 8 8 0 0 77 16 40
2020 PS-03 31 47 11 10 2 0 0 77 12 134
2020 PS-04 20 50 13 13 4 0 0 70 17 76
2020 PS-05 27 23 20 13 13 0 3 52 27 30
2019 PS 28 48 10 10 3 0 1 77 14 373
2019 PS-01 63 22 15 0 0 0 0 85 0 18
2019 PS-02 30 40 14 11 4 0 0 70 16 52
2019 PS-03 21 54 10 11 4 0 1 75 15 138
2019 PS-04 28 56 4 9 1 0 1 85 11 96
2019 PS-05 27 44 22 2 4 0 0 71 6 42
2018 PS 22 51 8 12 5 0 1 74 17 286
2018 PS-01 26 53 5 11 5 0 0 79 16 19
2018 PS-02 25 56 7 3 0 0 10 89 4 28
2018 PS-03 18 53 8 15 5 0 1 72 20 127
2018 PS-04 23 47 9 12 9 0 0 70 21 65
2018 PS-05 30 45 4 17 4 0 0 76 21 24
2017 PS 25 42 11 13 10 0 0 66 23 320
2017 PS-01 16 38 0 23 23 0 0 54 46 13
2017 PS-02 42 35 6 10 7 0 0 77 16 28
2017 PS-03 22 41 9 18 10 0 0 63 28 154
2017 PS-04 24 42 17 6 10 0 0 66 17 78
2017 PS-05 32 33 15 12 7 0 0 65 20 23
2014 PS 19 32 12 18 19 0 0 51 37 338
2014 PS-02 10 52 5 15 18 0 0 62 33 40
2014 PS-03 17 30 12 21 20 0 1 47 41 172
2014 PS-04 23 21 16 15 26 0 0 44 41 78
2014 PS-05 41 34 10 7 8 0 0 75 15 27

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 47 25 14 5 4 2 2 76 10 348
2020 PS-01 50 10 7 0 7 7 20 82 9 17
2020 PS-02 55 23 12 7 0 2 0 80 7 39
2020 PS-03 42 31 14 5 6 1 1 74 12 134
2020 PS-04 44 24 16 8 3 5 0 72 11 76
2020 PS-05 50 14 24 3 3 0 7 68 7 30

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 23 34 20 11 8 3 1 59 20 352
2020 PS-01 41 21 5 7 0 13 13 84 9 17
2020 PS-02 29 28 17 13 8 3 3 60 22 40
2020 PS-03 12 35 25 14 10 2 0 49 25 136
2020 PS-04 21 36 19 10 9 4 0 60 20 76
2020 PS-05 30 33 20 7 3 3 3 68 11 30
2019 PS 17 37 21 10 10 4 1 57 21 375
2019 PS-01 47 5 14 5 16 9 5 60 24 19
2019 PS-02 23 43 16 7 10 0 1 67 17 50
2019 PS-03 9 38 26 13 11 3 0 49 24 138
2019 PS-04 16 45 17 9 8 5 0 65 18 100
2019 PS-05 24 27 24 13 4 7 0 55 19 42
2018 PS 20 31 22 12 12 2 2 53 24 286
2018 PS-01 39 11 17 17 6 11 0 56 25 18
2018 PS-02 29 38 14 14 2 2 0 69 17 28
2018 PS-03 11 34 26 11 16 1 1 46 27 128
2018 PS-04 20 29 18 15 15 2 1 51 30 65
2018 PS-05 38 34 11 13 0 4 0 75 14 24
2017 PS 21 31 16 16 10 5 1 55 27 321
2017 PS-01 46 16 8 8 15 8 0 67 25 13
2017 PS-02 26 40 6 21 0 7 0 71 23 29
2017 PS-03 16 29 21 16 14 4 1 47 31 154
2017 PS-04 27 34 12 17 9 0 1 61 27 78
2017 PS-05 24 37 12 15 4 8 0 67 20 23
2014 PS 20 23 15 17 22 2 1 44 40 338
2014 PS-02 18 27 17 16 17 3 3 47 34 40
2014 PS-03 9 24 15 23 24 3 1 35 49 172
2014 PS-04 38 19 11 13 18 1 0 58 31 78
2014 PS-05 34 25 27 4 11 0 0 59 14 27

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 19 27 14 13 15 3 9 52 32 352
2020 PS-01 23 26 0 0 7 5 40 88 12 17
2020 PS-02 33 17 7 21 15 2 5 54 38 40
2020 PS-03 12 34 16 12 16 5 6 51 31 136
2020 PS-04 15 25 15 16 19 2 7 45 38 76
2020 PS-05 30 20 17 3 10 0 20 63 17 30
2019 PS 16 28 16 14 18 2 6 48 35 377
2019 PS-01 42 5 5 9 25 5 9 54 40 19
2019 PS-02 15 22 13 23 16 1 11 42 44 52
2019 PS-03 10 30 18 14 23 2 4 42 39 138
2019 PS-04 21 38 12 11 12 2 5 63 24 99
2019 PS-05 19 21 26 16 10 5 2 43 29 42
2018 PS 19 25 14 13 20 4 5 48 36 286
2018 PS-01 33 28 0 17 11 11 0 69 31 18
2018 PS-02 27 21 8 18 19 3 3 51 40 28
2018 PS-03 12 27 19 12 23 4 3 42 38 128
2018 PS-04 24 24 8 18 19 1 6 51 40 65
2018 PS-05 30 21 21 7 14 0 7 55 22 24
2017 PS 19 25 16 13 18 3 5 48 34 321
2017 PS-01 23 54 8 0 15 0 0 77 15 13
2017 PS-02 19 35 13 20 13 0 0 54 33 29
2017 PS-03 16 24 15 16 20 6 3 44 40 154
2017 PS-04 27 27 12 11 16 0 7 58 30 78
2017 PS-05 20 20 35 4 11 0 10 44 17 23
2014 PS 17 21 19 16 19 3 5 41 38 338
2014 PS-02 15 33 14 21 15 3 0 48 37 40
2014 PS-03 11 21 19 18 22 4 5 35 45 172
2014 PS-04 31 19 25 10 11 1 3 52 21 78
2014 PS-05 18 15 15 18 14 4 16 41 40 27

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 49 21 13 6 5 0 5 75 11 352
2020 PS-01 70 11 0 0 0 5 13 100 0 17
2020 PS-02 45 31 10 5 5 0 4 79 10 40
2020 PS-03 44 19 18 8 5 0 6 67 14 136
2020 PS-04 47 27 10 8 6 0 1 75 14 76
2020 PS-05 63 17 10 0 3 0 7 86 4 30
2019 PS 42 28 18 3 4 1 5 73 8 378
2019 PS-01 44 9 25 7 0 9 5 63 8 19
2019 PS-02 47 25 18 2 2 0 6 77 5 52
2019 PS-03 39 33 17 4 3 0 4 75 8 138
2019 PS-04 42 25 20 2 8 1 3 69 11 100
2019 PS-05 45 27 17 6 0 0 5 76 7 42

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 42 28 15 6 3 1 4 74 10 352
2020 PS-01 34 30 5 0 7 5 20 85 9 17
2020 PS-02 58 20 10 3 8 0 2 79 11 40
2020 PS-03 34 36 16 10 1 0 3 72 11 136
2020 PS-04 45 24 19 5 4 0 2 71 9 76
2020 PS-05 33 30 13 3 7 3 10 73 11 30
2019 PS 42 22 19 5 6 1 4 68 12 376
2019 PS-01 58 12 9 11 0 5 5 77 12 19
2019 PS-02 39 25 17 7 6 4 3 68 14 52
2019 PS-03 38 22 21 5 7 1 6 65 13 136
2019 PS-04 51 21 18 4 5 0 1 72 10 100
2019 PS-05 33 27 23 6 4 0 7 64 11 42

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 74 9 6 2 2 4 4 89 4 351
2020 PS-01 50 0 7 7 0 10 27 79 10 17
2020 PS-02 71 8 10 5 3 2 2 82 8 40
2020 PS-03 73 8 8 1 2 5 3 88 3 136
2020 PS-04 82 13 3 0 1 0 1 96 1 75
2020 PS-05 74 13 3 0 3 0 7 93 4 30
2019 PS 73 9 5 2 2 5 5 91 4 373
2019 PS-01 80 10 0 0 0 10 0 100 0 18
2019 PS-02 76 12 7 0 0 0 4 93 0 52
2019 PS-03 73 6 4 3 1 8 5 90 5 136
2019 PS-04 77 10 5 4 0 2 2 91 4 99
2019 PS-05 70 11 6 0 4 2 7 88 5 42

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 70 15 4 0 3 2 7 93 3 351
2020 PS-01 52 7 11 0 0 10 20 84 0 17
2020 PS-02 72 14 5 0 3 2 4 92 3 40
2020 PS-03 68 18 4 0 3 1 6 93 3 136
2020 PS-04 78 17 1 0 1 1 1 97 1 76
2020 PS-05 57 10 3 0 7 7 17 87 9 30
2019 PS 71 9 6 0 2 3 9 91 3 373
2019 PS-01 74 5 7 0 5 5 5 87 5 19
2019 PS-02 79 13 0 0 0 2 6 100 0 50
2019 PS-03 70 6 4 1 3 4 12 91 4 137
2019 PS-04 76 8 5 0 3 1 7 92 3 99
2019 PS-05 60 11 18 0 2 2 6 78 2 42

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 22 41 15 16 5 0 0 63 22 350
2020 PS-01 46 16 5 27 7 0 0 62 33 17
2020 PS-02 23 47 10 13 8 0 0 70 21 40
2020 PS-03 15 42 16 21 5 0 0 58 26 135
2020 PS-04 24 45 14 14 3 0 0 69 17 76
2020 PS-05 33 33 20 3 7 0 3 69 10 30
2019 PS 21 36 21 13 7 1 0 58 20 377
2019 PS-01 16 26 38 5 16 0 0 42 20 19
2019 PS-02 16 31 21 19 11 2 0 48 31 52
2019 PS-03 18 39 19 14 9 1 0 57 24 138
2019 PS-04 28 40 19 10 1 2 0 69 12 99
2019 PS-05 18 40 30 12 0 0 0 58 12 42
2018 PS 20 38 18 12 12 0 0 58 23 287
2018 PS-01 31 37 5 11 16 0 0 68 26 19
2018 PS-02 23 45 11 13 8 0 0 68 21 28
2018 PS-03 16 31 25 14 13 0 0 47 27 128
2018 PS-04 25 48 12 3 12 0 0 72 16 65
2018 PS-05 35 38 4 17 7 0 0 73 24 24
2017 PS 28 35 13 14 9 0 2 64 23 320
2017 PS-01 23 16 23 23 7 0 8 41 33 13
2017 PS-02 29 45 17 9 0 0 0 74 9 29
2017 PS-03 23 35 13 16 12 0 1 59 28 154
2017 PS-04 31 39 9 11 9 1 0 71 20 78
2017 PS-05 49 20 24 0 7 0 0 69 7 23
2014 PS 11 37 13 21 18 0 0 48 39 337
2014 PS-02 15 39 14 25 8 0 0 54 32 40
2014 PS-03 7 34 14 27 16 0 1 42 44 171
2014 PS-04 17 40 11 14 19 0 0 56 33 78
2014 PS-05 22 48 12 8 11 0 0 69 19 27

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 27 35 22 10 7 0 0 61 17 350
2020 PS-01 46 16 0 18 20 0 0 62 38 17
2020 PS-02 33 25 19 15 8 0 0 58 23 39
2020 PS-03 18 35 27 12 8 0 0 53 20 136
2020 PS-04 25 48 17 5 5 0 0 73 10 76
2020 PS-05 47 23 27 3 0 0 0 70 3 30
2019 PS 26 39 19 9 6 1 1 66 15 377
2019 PS-01 42 30 9 9 9 0 0 72 19 19
2019 PS-02 29 27 24 13 6 2 0 57 19 52
2019 PS-03 19 37 23 9 10 1 0 57 20 137
2019 PS-04 30 50 11 6 1 2 1 82 7 100
2019 PS-05 25 46 18 12 0 0 0 71 12 42
2018 PS 24 38 14 14 10 0 0 62 23 286
2018 PS-01 37 21 21 5 16 0 0 58 21 19
2018 PS-02 25 58 4 4 8 0 0 84 12 28
2018 PS-03 17 36 16 19 12 0 0 53 31 128
2018 PS-04 33 40 14 9 3 0 0 74 12 64
2018 PS-05 38 39 0 13 11 0 0 76 24 24
2017 PS 26 34 14 12 11 1 1 62 24 321
2017 PS-01 7 47 0 23 15 0 8 58 42 13
2017 PS-02 29 44 8 13 6 0 0 73 19 29
2017 PS-03 20 31 19 15 13 1 0 52 29 154
2017 PS-04 28 43 8 8 12 1 0 72 20 78
2017 PS-05 58 15 20 4 4 0 0 73 7 23
2014 PS 16 35 19 15 13 0 0 52 29 338
2014 PS-02 17 36 18 15 10 3 0 55 26 40
2014 PS-03 12 33 20 15 18 0 1 46 34 172
2014 PS-04 19 39 14 18 9 0 0 58 28 78
2014 PS-05 26 48 7 11 8 0 0 74 18 27

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 27 36 18 15 3 0 0 63 18 351
2020 PS-01 44 25 13 11 0 7 0 73 12 17
2020 PS-02 40 23 17 15 5 0 0 62 20 40
2020 PS-03 18 43 17 18 3 0 0 62 21 135
2020 PS-04 21 37 19 20 3 0 0 58 23 76
2020 PS-05 37 27 26 4 3 0 3 65 7 30
2019 PS 25 45 14 10 5 0 1 70 15 372
2019 PS-01 70 19 11 0 0 0 0 89 0 19
2019 PS-02 21 41 27 5 6 0 0 62 11 52
2019 PS-03 17 47 14 16 5 0 1 64 22 136
2019 PS-04 31 48 9 7 5 0 0 79 12 98
2019 PS-05 27 51 14 7 2 0 0 78 9 40
2018 PS 30 37 16 10 8 0 0 67 18 287
2018 PS-01 58 32 5 5 0 0 0 89 5 19
2018 PS-02 37 41 15 3 3 0 0 78 7 28
2018 PS-03 21 39 18 10 11 0 1 61 21 128
2018 PS-04 37 30 17 9 7 0 0 67 16 65
2018 PS-05 31 32 10 23 4 0 0 63 27 24
2017 PS 27 37 15 13 7 0 0 64 21 319
2017 PS-01 15 62 8 8 7 0 0 77 15 13
2017 PS-02 37 23 14 22 3 0 0 60 26 29
2017 PS-03 17 41 20 14 8 0 0 58 22 152
2017 PS-04 28 39 12 13 8 0 0 68 21 78
2017 PS-05 58 15 0 16 11 0 0 73 27 23
2014 PS 20 33 17 20 9 0 0 54 30 338
2014 PS-02 20 39 13 25 3 0 0 59 28 40
2014 PS-03 15 34 20 18 11 1 1 50 30 172
2014 PS-04 31 27 14 21 7 0 0 58 29 78
2014 PS-05 25 45 15 0 15 0 0 70 15 27

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 15 43 18 16 4 3 1 61 21 352
2020 PS-01 25 39 25 0 0 11 0 72 0 17
2020 PS-02 18 49 11 8 13 2 0 68 21 40
2020 PS-03 10 37 24 22 4 3 0 49 27 136
2020 PS-04 11 51 12 20 3 3 1 65 23 76
2020 PS-05 30 40 10 10 0 7 3 78 11 30
2019 PS 16 38 22 15 5 3 1 56 21 377
2019 PS-01 35 26 14 9 11 5 0 64 22 19
2019 PS-02 14 44 17 15 6 3 1 61 22 51
2019 PS-03 8 38 24 19 7 3 0 48 28 138
2019 PS-04 23 41 25 10 1 1 0 64 11 100
2019 PS-05 20 35 27 11 2 4 0 58 14 42
2018 PS 17 34 24 10 9 6 1 54 21 285
2018 PS-01 23 42 12 6 12 6 0 69 19 17
2018 PS-02 31 18 20 15 9 7 0 52 26 28
2018 PS-03 11 30 32 12 11 5 0 43 24 128
2018 PS-04 17 51 14 6 5 6 0 73 12 65
2018 PS-05 31 39 14 13 4 0 0 70 17 24
2017 PS 17 34 22 12 11 5 0 53 23 321
2017 PS-01 8 38 16 8 15 16 0 54 27 13
2017 PS-02 32 34 18 6 3 6 0 70 10 29
2017 PS-03 9 31 23 17 15 5 0 42 34 154
2017 PS-04 23 47 13 6 8 3 0 72 14 78
2017 PS-05 28 34 23 8 8 0 0 61 15 23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 45 32 10 8 5 0 1 77 13 351
2020 PS-01 50 43 7 0 0 0 0 93 0 17
2020 PS-02 52 22 3 15 8 0 0 74 23 40
2020 PS-03 40 36 10 8 4 0 2 77 13 136
2020 PS-04 41 35 7 9 8 0 0 76 17 76
2020 PS-05 53 13 23 7 3 0 0 67 10 30
2019 PS 37 40 10 7 5 0 1 78 12 374
2019 PS-01 61 14 5 9 11 0 0 75 20 19
2019 PS-02 42 37 12 1 6 0 1 80 7 51
2019 PS-03 31 41 11 9 5 0 2 74 15 137
2019 PS-04 37 46 9 6 3 0 0 83 9 99
2019 PS-05 41 47 4 7 0 0 0 88 7 41
2018 PS 40 37 12 6 5 0 0 77 11 285
2018 PS-01 55 22 11 11 0 0 0 78 11 18
2018 PS-02 43 47 7 0 3 0 0 90 3 28
2018 PS-03 40 33 16 7 4 0 0 73 11 127
2018 PS-04 35 44 9 5 6 0 0 80 11 65
2018 PS-05 42 39 4 10 7 0 0 80 16 24
2017 PS 37 37 12 7 6 0 1 75 12 320
2017 PS-01 31 54 0 0 15 0 0 85 15 13
2017 PS-02 55 36 3 6 0 0 0 91 6 29
2017 PS-03 31 42 12 9 5 0 0 73 14 154
2017 PS-04 36 34 17 5 6 1 0 71 12 77
2017 PS-05 57 20 12 7 4 0 0 77 11 23
2014 PS 28 29 21 12 9 0 1 58 21 337
2014 PS-02 28 23 32 8 10 0 0 51 18 40
2014 PS-03 23 35 20 15 6 1 1 58 21 171
2014 PS-04 40 22 20 9 7 0 1 63 17 78
2014 PS-05 41 26 22 3 8 0 0 67 11 27

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 36 31 16 10 6 0 1 68 16 349
2020 PS-01 51 32 12 0 5 0 0 83 5 16
2020 PS-02 35 39 10 10 5 0 0 74 16 40
2020 PS-03 34 35 18 10 3 0 0 69 13 134
2020 PS-04 34 24 12 14 16 0 0 59 30 76
2020 PS-05 20 23 33 17 3 0 3 44 21 30
2019 PS 32 29 22 11 5 0 1 61 17 373
2019 PS-01 49 21 25 5 0 0 0 70 5 19
2019 PS-02 26 37 20 10 4 0 2 64 15 52
2019 PS-03 31 32 19 10 6 0 1 64 16 136
2019 PS-04 29 27 24 12 8 0 0 56 20 98
2019 PS-05 31 22 27 20 0 0 0 54 20 41
2018 PS 32 26 24 9 8 0 2 59 17 287
2018 PS-01 47 16 16 5 0 0 16 75 6 19
2018 PS-02 43 18 26 7 7 0 0 61 13 28
2018 PS-03 36 22 25 10 6 0 0 58 17 128
2018 PS-04 18 37 27 6 12 0 0 55 18 65
2018 PS-05 28 25 20 14 10 0 4 55 25 24
2017 PS 27 32 22 10 7 0 2 61 17 321
2017 PS-01 16 53 16 0 8 0 8 75 8 13
2017 PS-02 37 25 13 16 6 0 3 64 23 29
2017 PS-03 33 34 20 9 4 0 1 68 13 154
2017 PS-04 17 28 26 14 13 0 1 46 27 78
2017 PS-05 12 36 41 4 7 0 0 48 11 23
2014 PS 25 33 17 11 13 0 1 59 24 338
2014 PS-02 29 43 23 5 0 0 0 72 5 40
2014 PS-03 27 36 18 9 9 0 1 64 18 172
2014 PS-04 26 30 12 14 18 0 0 56 32 78
2014 PS-05 15 25 26 23 8 0 4 41 32 27

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 48 52 351
2020 PS-01 14 86 17
2020 PS-02 43 57 40
2020 PS-03 60 40 135
2020 PS-04 49 51 76
2020 PS-05 33 67 30

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 45 21 7 5 5 3 14 80 12 351
2020 PS-01 28 7 7 5 7 0 48 65 22 17
2020 PS-02 43 10 2 16 8 5 16 68 30 40
2020 PS-03 47 27 5 4 5 4 8 84 10 135
2020 PS-04 45 25 8 4 4 3 12 82 9 76
2020 PS-05 50 10 16 0 3 0 20 75 4 30

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PS 15 52 33 351
2020 PS-01 25 50 25 17
2020 PS-02 15 57 29 40
2020 PS-03 11 59 30 136
2020 PS-04 17 35 48 76
2020 PS-05 20 53 27 30
2019 PS 17 53 31 378
2019 PS-01 16 54 30 19
2019 PS-02 11 53 36 52
2019 PS-03 19 57 24 138
2019 PS-04 16 50 34 100
2019 PS-05 17 32 51 42
2018 PS 20 53 27 285
2018 PS-01 32 21 47 19
2018 PS-02 5 69 26 28
2018 PS-03 19 54 26 127
2018 PS-04 26 50 24 64
2018 PS-05 27 42 31 24
2017 PS 15 54 31 319
2017 PS-01 16 23 61 13
2017 PS-02 16 62 22 29
2017 PS-03 12 59 30 154
2017 PS-04 24 43 32 78
2017 PS-05 12 59 29 22
2014 PS 21 47 32 338
2014 PS-02 17 49 34 40
2014 PS-03 15 47 38 172
2014 PS-04 26 49 25 78
2014 PS-05 11 63 26 27

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PS 28 19 26 12 6 9 54
2020 PS-03 34 6 34 14 0 13 15
2020 PS-04 23 31 30 8 0 8 13
2019 PS 21 28 16 22 7 7 63
2019 PS-03 21 20 27 25 3 4 28
2019 PS-04 25 49 5 10 10 0 16
2018 PS 31 18 17 17 9 8 54
2018 PS-03 34 22 14 17 0 13 24
2018 PS-04 30 4 20 21 20 5 14
2017 PS 32 10 18 29 0 11 49
2017 PS-03 39 6 5 40 0 9 17
2017 PS-04 28 15 30 22 0 5 19
2014 PS 31 11 17 36 9999 5 61
2014 PS-03 20 15 31 30 9999 4 26
2014 PS-04 18 11 4 64 9999 4 18
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 46 41 9 2 1 0 0 87 4 348
2020 PS-01 52 30 18 0 0 0 0 82 0 17
2020 PS-02 69 22 4 3 3 0 0 90 5 40
2020 PS-03 33 50 11 4 2 0 0 83 6 135
2020 PS-04 43 46 8 0 1 1 0 91 1 75
2020 PS-05 52 35 10 0 0 0 3 89 0 29
2019 PS 40 45 8 4 3 0 0 86 7 376
2019 PS-01 61 23 5 11 0 0 0 84 11 19
2019 PS-02 36 52 7 4 2 0 0 87 6 52
2019 PS-03 35 50 7 6 2 0 0 85 8 136
2019 PS-04 44 42 8 2 3 1 0 86 6 100
2019 PS-05 48 43 9 0 0 0 0 91 0 42
2018 PS 45 41 11 2 2 0 0 86 3 287
2018 PS-01 68 21 11 0 0 0 0 89 0 19
2018 PS-02 36 38 26 0 0 0 0 74 0 28
2018 PS-03 41 44 10 2 3 0 0 85 5 128
2018 PS-04 51 39 5 3 2 0 0 90 5 65
2018 PS-05 45 42 14 0 0 0 0 86 0 24
2017 PS 41 41 11 5 2 0 0 83 6 318
2017 PS-01 39 46 8 7 0 0 0 85 7 13
2017 PS-02 48 39 6 6 0 0 0 87 6 29
2017 PS-03 38 42 13 3 2 0 1 81 5 154
2017 PS-04 41 42 10 6 1 0 0 83 8 76
2017 PS-05 51 25 17 4 4 0 0 76 8 22
2014 PS 36 39 13 6 6 0 0 76 11 338
2014 PS-02 21 63 11 5 0 0 0 84 5 40
2014 PS-03 35 40 13 7 4 0 1 76 11 172
2014 PS-04 43 33 16 4 3 1 0 77 6 78
2014 PS-05 52 22 18 3 4 0 0 75 7 27

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 27 41 17 10 3 1 0 69 13 352
2020 PS-01 46 36 5 0 13 0 0 82 13 17
2020 PS-02 36 29 10 10 10 5 0 69 21 40
2020 PS-03 17 48 19 12 3 2 0 66 15 136
2020 PS-04 28 34 23 15 0 0 0 62 15 76
2020 PS-05 20 54 16 3 3 0 3 76 7 30
2019 PS 21 49 18 7 5 1 0 70 12 377
2019 PS-01 51 14 19 0 11 5 0 69 12 19
2019 PS-02 17 63 14 1 4 0 0 81 6 52
2019 PS-03 14 48 20 13 5 0 0 61 19 137
2019 PS-04 24 54 17 4 2 0 0 78 6 100
2019 PS-05 29 46 17 4 2 2 0 76 6 42
2018 PS 23 44 17 10 5 1 0 67 16 285
2018 PS-01 50 22 22 6 0 0 0 72 6 18
2018 PS-02 32 33 16 16 3 0 0 65 19 28
2018 PS-03 17 46 17 12 7 1 0 64 19 127
2018 PS-04 23 43 18 10 6 0 0 67 15 65
2018 PS-05 31 55 14 0 0 0 0 86 0 24
2017 PS 25 42 15 10 4 3 1 70 14 320
2017 PS-01 39 38 15 8 0 0 0 77 8 13
2017 PS-02 32 40 8 16 3 0 0 73 19 29
2017 PS-03 15 47 19 9 5 4 0 65 14 154
2017 PS-04 35 39 9 10 8 0 0 73 18 78
2017 PS-05 31 32 17 16 0 4 0 66 17 22
2014 PS 19 41 18 13 8 1 0 61 21 338
2014 PS-02 22 52 5 10 10 0 0 74 20 40
2014 PS-03 14 43 21 14 7 1 1 58 21 172
2014 PS-04 24 40 17 16 3 0 0 64 18 78
2014 PS-05 35 44 18 3 0 0 0 78 3 27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 6 25 34 24 8 1 1 33 32 351
2020 PS-01 0 13 10 30 34 7 7 74 15 17
2020 PS-02 10 8 43 37 3 0 0 39 18 40
2020 PS-03 5 28 32 26 8 1 1 35 33 136
2020 PS-04 4 36 30 20 9 1 0 29 40 76
2020 PS-05 7 17 57 10 7 0 3 17 24 30
2019 PS 6 29 34 19 9 1 1 29 36 375
2019 PS-01 9 0 26 19 42 5 0 63 10 19
2019 PS-02 8 28 24 26 7 4 3 35 39 51
2019 PS-03 6 31 37 20 6 0 1 26 37 138
2019 PS-04 3 31 39 17 9 0 1 26 34 100
2019 PS-05 12 28 37 14 7 0 2 22 41 40
2018 PS 8 24 34 20 11 1 1 32 33 286
2018 PS-01 10 0 32 26 26 5 0 56 11 19
2018 PS-02 8 12 45 10 19 5 0 30 22 28
2018 PS-03 9 23 31 24 11 0 1 35 33 128
2018 PS-04 5 40 37 12 6 0 1 18 45 64
2018 PS-05 14 24 21 31 7 0 4 39 39 24
2017 PS 7 25 36 14 11 1 5 27 34 319
2017 PS-01 0 8 38 16 16 0 23 40 10 13
2017 PS-02 0 35 41 6 13 3 0 21 37 29
2017 PS-03 8 27 33 16 11 1 4 29 36 154
2017 PS-04 9 29 43 8 7 3 1 15 40 76
2017 PS-05 11 12 40 22 11 0 4 34 24 23
2014 PS 14 27 40 14 5 1 1 19 41 337
2014 PS-02 8 28 34 21 8 3 0 29 36 40
2014 PS-03 8 22 43 17 8 1 1 25 31 172
2014 PS-04 28 23 39 10 1 0 0 11 51 77
2014 PS-05 12 29 42 11 3 0 4 14 42 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 9 16 32 23 17 3 1 42 25 352
2020 PS-01 0 7 20 23 50 0 0 73 7 17
2020 PS-02 21 13 15 25 26 0 0 51 34 40
2020 PS-03 8 19 34 22 12 3 1 36 29 136
2020 PS-04 5 16 47 15 14 4 0 30 22 76
2020 PS-05 10 13 27 30 17 0 3 48 24 30
2019 PS 7 27 29 19 15 1 1 34 36 374
2019 PS-01 9 16 14 12 40 5 5 57 28 19
2019 PS-02 7 26 23 22 17 2 3 41 35 51
2019 PS-03 9 26 34 18 12 1 0 30 35 137
2019 PS-04 4 36 26 18 13 1 1 32 41 99
2019 PS-05 8 19 33 24 11 0 4 37 29 41
2018 PS 8 21 30 24 13 2 1 38 31 287
2018 PS-01 10 5 11 26 37 5 5 71 17 19
2018 PS-02 3 28 34 15 20 0 0 35 31 28
2018 PS-03 7 25 28 28 11 1 1 39 33 128
2018 PS-04 15 16 39 18 5 7 1 25 33 65
2018 PS-05 4 17 31 23 18 4 4 44 22 24
2017 PS 13 20 29 19 11 2 6 33 35 316
2017 PS-01 0 8 31 8 31 0 23 50 10 13
2017 PS-02 21 15 16 29 10 3 6 43 39 29
2017 PS-03 12 22 29 19 9 2 5 31 37 152
2017 PS-04 12 28 39 9 9 1 1 19 41 75
2017 PS-05 8 11 35 30 11 0 4 43 20 23
2014 PS 12 28 34 15 7 2 2 23 42 336
2014 PS-02 13 21 40 18 5 3 0 24 35 40
2014 PS-03 12 22 31 18 10 3 3 31 36 171
2014 PS-04 18 32 39 7 4 1 0 10 50 78
2014 PS-05 8 18 39 25 7 0 4 33 27 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 13 27 26 17 12 2 3 30 42 352
2020 PS-01 0 13 16 11 52 0 7 68 14 17
2020 PS-02 16 27 25 23 10 0 0 33 42 40
2020 PS-03 15 24 32 16 8 2 3 26 40 136
2020 PS-04 12 44 14 15 11 3 1 27 58 76
2020 PS-05 13 17 33 13 16 0 7 32 32 30
2019 PS 12 29 24 18 13 2 2 32 43 378
2019 PS-01 14 5 14 12 46 9 0 64 21 19
2019 PS-02 13 24 20 17 18 4 5 38 40 52
2019 PS-03 12 28 28 21 8 1 3 30 42 138
2019 PS-04 13 42 19 13 11 2 0 25 56 100
2019 PS-05 6 28 32 19 10 0 4 31 35 42
2018 PS 10 24 30 18 15 2 3 34 35 285
2018 PS-01 5 32 11 11 26 11 5 44 44 19
2018 PS-02 13 27 25 9 20 0 6 31 42 27
2018 PS-03 11 22 32 17 16 1 2 34 33 127
2018 PS-04 9 26 39 19 6 1 1 25 35 65
2018 PS-05 13 21 24 20 11 7 4 35 38 24
2017 PS 12 22 29 16 10 4 7 29 39 318
2017 PS-01 0 38 8 8 16 0 30 33 55 13
2017 PS-02 14 27 9 19 17 10 3 42 48 29
2017 PS-03 13 23 28 19 9 3 5 31 39 154
2017 PS-04 12 27 36 12 7 4 1 20 42 75
2017 PS-05 19 11 40 12 8 0 10 23 33 23
2014 PS 22 26 24 16 6 3 4 23 51 337
2014 PS-02 11 39 18 25 8 0 0 33 49 40
2014 PS-03 18 18 29 18 9 4 6 29 39 172
2014 PS-04 33 31 23 8 2 1 2 10 66 78
2014 PS-05 27 14 16 28 7 4 4 38 45 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 4 13 32 30 18 2 2 49 18 351
2020 PS-01 0 7 18 16 59 0 0 75 7 17
2020 PS-02 5 13 23 32 25 0 3 58 19 40
2020 PS-03 6 10 38 34 10 2 0 46 16 135
2020 PS-04 3 24 29 23 19 3 0 43 27 76
2020 PS-05 0 13 34 33 16 0 3 51 14 30
2019 PS 6 14 35 25 17 0 1 43 21 371
2019 PS-01 9 5 32 9 40 5 0 51 15 19
2019 PS-02 6 8 29 30 23 0 5 55 15 49
2019 PS-03 8 14 37 27 14 0 1 41 22 137
2019 PS-04 3 20 37 23 14 1 2 38 24 99
2019 PS-05 6 19 32 27 13 0 2 41 26 42
2018 PS 8 17 33 24 15 2 2 41 26 286
2018 PS-01 5 11 21 21 32 0 11 59 17 19
2018 PS-02 9 11 12 39 26 0 2 67 20 28
2018 PS-03 8 16 40 23 12 1 0 35 24 128
2018 PS-04 6 22 37 19 9 6 1 30 30 64
2018 PS-05 7 27 24 18 21 0 4 41 35 24
2017 PS 5 15 37 23 14 2 5 40 21 317
2017 PS-01 0 16 23 0 8 16 38 17 34 13
2017 PS-02 5 6 37 25 23 3 0 50 12 29
2017 PS-03 4 15 38 28 13 0 2 42 19 153
2017 PS-04 6 25 37 20 10 0 3 30 32 76
2017 PS-05 4 8 38 21 21 4 4 46 13 22
2014 PS 13 15 42 18 9 1 2 28 29 335
2014 PS-02 0 8 48 24 12 3 5 39 9 40
2014 PS-03 7 17 40 23 11 0 2 34 25 169
2014 PS-04 27 16 44 7 5 0 1 13 43 78
2014 PS-05 11 18 33 23 7 4 4 32 32 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 16 23 27 15 15 2 3 32 40 352
2020 PS-01 0 13 10 34 36 0 7 76 14 17
2020 PS-02 23 21 26 11 19 0 0 30 44 40
2020 PS-03 16 23 34 14 9 1 3 24 41 136
2020 PS-04 23 30 16 12 15 4 0 28 55 76
2020 PS-05 10 23 37 7 16 0 7 25 35 30
2019 PS 21 23 25 14 14 1 3 29 46 376
2019 PS-01 9 11 21 5 49 5 0 56 22 19
2019 PS-02 22 23 14 13 21 2 5 37 48 52
2019 PS-03 25 23 32 12 6 1 2 19 49 137
2019 PS-04 20 32 21 12 11 2 3 24 54 100
2019 PS-05 17 14 25 24 19 0 3 44 31 41
2018 PS 24 22 28 14 10 0 2 24 47 284
2018 PS-01 11 0 28 22 28 0 11 56 12 18
2018 PS-02 26 23 26 7 17 0 2 24 49 28
2018 PS-03 23 22 33 16 6 0 1 21 46 126
2018 PS-04 31 27 24 9 8 0 1 17 59 65
2018 PS-05 14 30 17 17 18 0 4 36 46 24
2017 PS 19 21 32 11 11 1 6 23 43 317
2017 PS-01 0 8 46 8 0 8 30 13 13 13
2017 PS-02 27 12 29 16 13 3 0 30 40 29
2017 PS-03 17 26 32 10 12 1 4 22 44 153
2017 PS-04 29 24 29 7 7 0 4 14 56 76
2017 PS-05 15 8 47 8 12 0 10 22 26 23
2014 PS 31 28 23 9 7 0 2 16 60 337
2014 PS-02 35 34 15 9 7 0 0 16 69 40
2014 PS-03 29 30 28 7 3 0 3 11 61 172
2014 PS-04 37 30 21 6 6 0 0 12 67 78
2014 PS-05 23 23 16 23 7 0 8 33 50 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 10 20 25 20 17 4 3 40 32 351
2020 PS-01 0 7 28 18 41 0 7 63 7 17
2020 PS-02 15 14 33 13 24 0 0 37 29 40
2020 PS-03 12 25 23 24 11 3 3 37 39 136
2020 PS-04 12 21 24 21 18 4 1 40 35 75
2020 PS-05 0 30 27 20 13 3 7 37 33 30
2019 PS 12 24 30 16 13 3 2 31 37 375
2019 PS-01 9 0 26 19 32 14 0 59 11 19
2019 PS-02 13 26 15 21 15 4 6 41 43 52
2019 PS-03 17 21 37 14 10 0 1 25 38 138
2019 PS-04 9 33 30 14 11 4 0 25 43 98
2019 PS-05 6 24 24 26 12 2 5 40 33 41
2018 PS 11 19 29 21 15 2 3 38 32 285
2018 PS-01 10 5 21 26 26 5 5 59 17 19
2018 PS-02 11 14 21 21 28 3 2 52 26 28
2018 PS-03 12 17 33 23 12 2 3 36 30 126
2018 PS-04 11 28 33 17 8 2 2 26 40 65
2018 PS-05 7 27 24 11 24 4 4 37 37 24
2017 PS 14 21 27 19 11 2 6 33 38 320
2017 PS-01 8 23 23 0 8 16 23 13 50 13
2017 PS-02 13 6 43 26 9 0 3 36 20 29
2017 PS-03 12 24 26 19 12 1 6 34 39 154
2017 PS-04 20 27 24 14 11 3 1 26 49 77
2017 PS-05 12 4 27 37 8 8 4 51 18 23
2014 PS 17 23 26 19 10 1 4 30 43 336
2014 PS-02 18 13 33 22 10 0 4 33 32 40
2014 PS-03 8 22 29 22 11 1 5 36 33 171
2014 PS-04 30 24 26 10 9 0 1 19 55 78
2014 PS-05 18 19 19 28 11 0 4 41 39 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 16 28 26 18 9 1 3 28 45 351
2020 PS-01 7 0 30 27 37 0 0 63 7 16
2020 PS-02 16 29 25 23 5 0 3 28 46 40
2020 PS-03 16 33 29 15 4 1 3 19 50 136
2020 PS-04 24 35 16 14 10 0 1 24 60 76
2020 PS-05 7 20 30 26 13 0 3 41 28 30
2019 PS 18 27 28 15 9 1 2 25 47 375
2019 PS-01 14 11 23 21 26 5 0 49 26 19
2019 PS-02 20 22 24 16 12 0 6 30 45 50
2019 PS-03 22 29 31 14 2 0 1 17 52 138
2019 PS-04 15 31 29 12 11 2 2 23 47 99
2019 PS-05 11 30 24 19 14 2 0 34 42 42
2018 PS 16 27 28 14 10 3 2 25 45 284
2018 PS-01 16 5 37 16 21 5 0 39 22 19
2018 PS-02 3 45 19 14 16 0 3 30 50 28
2018 PS-03 19 27 30 16 6 2 1 23 47 126
2018 PS-04 12 34 33 5 8 6 3 14 51 64
2018 PS-05 27 4 21 18 20 7 4 43 34 24
2017 PS 21 26 32 9 6 2 5 16 50 320
2017 PS-01 8 54 16 0 0 8 15 0 80 13
2017 PS-02 29 6 49 6 7 3 0 13 36 29
2017 PS-03 22 31 28 7 5 1 5 13 57 154
2017 PS-04 20 25 35 10 5 1 3 16 47 77
2017 PS-05 12 21 44 16 4 4 0 21 34 23
2014 PS 30 22 26 14 4 1 3 19 54 337
2014 PS-02 26 36 17 12 7 3 0 19 63 40
2014 PS-03 23 23 32 12 5 1 5 18 49 172
2014 PS-04 44 14 26 15 1 0 1 16 58 78
2014 PS-05 30 11 27 17 11 0 4 29 43 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 6 18 34 26 14 0 1 41 24 352
2020 PS-01 0 25 26 11 31 0 7 46 27 17
2020 PS-02 5 15 41 27 12 0 0 39 21 40
2020 PS-03 8 16 32 31 12 0 1 44 24 136
2020 PS-04 5 29 38 15 13 0 1 28 34 76
2020 PS-05 3 20 23 37 13 0 3 51 25 30
2019 PS 11 17 33 22 15 0 1 37 29 375
2019 PS-01 20 14 9 35 21 0 0 56 34 19
2019 PS-02 11 20 32 20 14 0 3 35 32 52
2019 PS-03 13 17 33 24 12 1 0 36 30 136
2019 PS-04 8 22 39 15 15 0 1 30 31 100
2019 PS-05 16 10 36 23 13 0 2 37 27 41

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 16 29 22 20 9 2 0 47 30 351
2020 PS-01 41 46 0 0 7 7 0 93 7 17
2020 PS-02 21 26 24 8 21 0 0 48 29 40
2020 PS-03 7 32 25 25 10 1 0 39 36 136
2020 PS-04 12 24 26 30 5 3 0 37 36 76
2020 PS-05 26 24 24 16 7 0 3 52 24 30
2019 PS 11 30 22 22 13 2 0 42 35 377
2019 PS-01 42 28 5 5 16 5 0 73 22 19
2019 PS-02 10 45 13 22 9 1 0 56 31 52
2019 PS-03 5 19 27 31 15 3 0 25 48 138
2019 PS-04 9 40 22 18 11 1 0 49 29 99
2019 PS-05 24 33 29 13 0 0 0 58 13 42

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 39 32 10 10 7 1 1 72 18 352
2020 PS-01 39 13 25 0 0 16 7 68 0 17
2020 PS-02 39 27 8 10 16 0 0 66 26 40
2020 PS-03 37 32 9 15 6 0 0 70 21 136
2020 PS-04 31 46 9 8 7 0 0 77 14 76
2020 PS-05 47 17 13 13 7 3 0 66 20 30
2019 PS 36 33 11 12 5 1 1 71 18 376
2019 PS-01 56 19 5 5 11 5 0 79 17 19
2019 PS-02 27 36 15 11 6 4 0 66 18 52
2019 PS-03 30 34 13 15 6 1 0 66 21 137
2019 PS-04 46 35 6 12 0 0 1 81 12 100
2019 PS-05 42 30 12 10 4 2 0 74 14 41
2018 PS 35 31 12 13 8 1 0 67 21 284
2018 PS-01 52 32 5 5 0 5 0 89 6 19
2018 PS-02 42 30 14 8 6 0 0 72 14 28
2018 PS-03 30 34 12 14 10 0 1 64 24 126
2018 PS-04 39 28 10 16 7 0 0 67 23 65
2018 PS-05 34 25 20 10 7 4 0 61 18 24
2017 PS 40 32 7 10 8 2 1 74 19 320
2017 PS-01 62 16 8 0 7 8 0 84 8 13
2017 PS-02 62 12 6 16 3 0 0 74 19 29
2017 PS-03 37 36 7 11 8 1 1 74 19 154
2017 PS-04 36 37 8 10 8 1 0 74 18 78
2017 PS-05 43 28 0 17 8 4 0 75 25 22
2014 PS 39 35 8 13 5 0 1 74 18 337
2014 PS-02 38 36 6 13 8 0 0 73 20 40
2014 PS-03 31 37 11 15 5 0 1 69 20 171
2014 PS-04 47 35 3 9 5 0 0 83 14 78
2014 PS-05 37 36 11 16 0 0 0 73 16 27

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 39 39 9 8 4 1 1 79 12 352
2020 PS-01 52 25 0 0 7 10 7 92 8 17
2020 PS-02 41 41 0 8 10 0 0 82 18 40
2020 PS-03 40 37 9 13 2 0 0 76 14 136
2020 PS-04 28 45 14 10 3 0 0 73 13 76
2020 PS-05 34 37 16 0 7 3 3 75 7 30
2019 PS 38 37 9 10 4 0 1 76 15 377
2019 PS-01 61 23 5 0 11 0 0 84 11 19
2019 PS-02 34 38 7 9 8 4 0 75 18 51
2019 PS-03 31 42 9 14 3 0 0 74 17 138
2019 PS-04 42 35 11 12 0 0 0 77 12 100
2019 PS-05 52 33 11 2 2 0 0 85 4 42
2018 PS 39 39 9 7 5 1 1 79 12 281
2018 PS-01 58 37 0 5 0 0 0 95 5 19
2018 PS-02 25 57 5 4 2 6 0 88 7 28
2018 PS-03 39 38 9 6 7 0 1 77 13 124
2018 PS-04 36 42 9 9 4 0 0 78 14 64
2018 PS-05 61 21 7 4 7 0 0 83 11 24
2017 PS 38 40 8 9 4 0 1 78 14 319
2017 PS-01 62 23 8 0 7 0 0 85 7 13
2017 PS-02 45 34 0 19 3 0 0 78 22 29
2017 PS-03 40 38 9 9 4 1 0 78 12 153
2017 PS-04 33 43 8 8 9 0 0 76 17 78
2017 PS-05 29 51 12 8 0 0 0 80 8 22
2014 PS 39 39 8 8 5 0 0 79 13 338
2014 PS-02 42 46 5 5 3 0 0 88 8 40
2014 PS-03 40 36 9 9 6 0 1 76 15 172
2014 PS-04 47 39 6 4 3 1 0 87 7 78
2014 PS-05 37 33 10 8 11 0 0 71 19 27

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 37 39 17 4 1 1 1 78 5 349
2020 PS-01 36 34 7 7 0 10 7 84 8 17
2020 PS-02 47 23 22 3 5 0 0 70 8 39
2020 PS-03 37 36 20 6 0 2 0 74 6 134
2020 PS-04 33 50 14 3 0 0 0 83 3 76
2020 PS-05 40 33 16 3 3 0 3 76 7 30
2019 PS 31 45 14 5 2 1 1 78 7 376
2019 PS-01 42 19 23 0 11 5 0 64 12 19
2019 PS-02 21 54 13 4 4 1 2 79 8 52
2019 PS-03 29 49 14 6 1 1 1 79 7 137
2019 PS-04 37 45 12 4 1 2 0 83 5 99
2019 PS-05 30 40 23 2 2 2 0 72 4 42
2018 PS 35 37 17 6 3 2 1 74 9 283
2018 PS-01 37 32 16 11 0 5 0 72 11 19
2018 PS-02 42 41 8 4 2 3 0 86 6 28
2018 PS-03 33 39 18 6 3 1 0 73 9 126
2018 PS-04 34 36 16 6 2 5 0 74 9 64
2018 PS-05 41 34 17 4 4 0 0 76 7 24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 26 41 15 13 3 1 0 68 16 349
2020 PS-01 57 11 11 7 0 13 0 79 8 17
2020 PS-02 32 40 6 11 11 0 0 72 22 39
2020 PS-03 19 46 16 16 2 1 0 66 18 136
2020 PS-04 24 43 16 13 4 1 0 67 17 76
2020 PS-05 31 35 11 14 3 3 3 70 18 29
2019 PS 27 42 17 9 4 1 0 70 13 376
2019 PS-01 65 20 9 5 0 0 0 86 5 19
2019 PS-02 32 48 9 4 6 0 1 81 10 52
2019 PS-03 20 37 23 13 5 1 1 59 18 137
2019 PS-04 24 54 14 6 0 2 0 79 6 100
2019 PS-05 33 38 22 6 0 0 0 71 6 41
2018 PS 35 39 12 6 6 1 0 75 12 283
2018 PS-01 61 39 0 0 0 0 0 100 0 18
2018 PS-02 52 28 3 12 6 0 0 80 18 27
2018 PS-03 29 43 16 5 7 1 0 72 12 127
2018 PS-04 35 43 10 7 5 0 0 78 12 64
2018 PS-05 35 31 21 7 4 4 0 68 11 24
2017 PS 35 42 11 6 3 3 0 79 9 321
2017 PS-01 62 23 0 15 0 0 0 85 15 13
2017 PS-02 41 53 0 3 3 0 0 94 6 29
2017 PS-03 27 44 14 8 3 3 0 74 11 154
2017 PS-04 36 46 6 4 5 3 0 84 9 78
2017 PS-05 53 35 8 4 0 0 0 88 4 23
2014 PS 35 37 15 7 3 2 1 74 10 337
2014 PS-02 28 44 18 10 0 0 0 72 10 40
2014 PS-03 25 38 19 10 5 2 1 66 15 172
2014 PS-04 57 26 10 4 2 2 0 84 5 78
2014 PS-05 44 26 19 0 8 3 0 72 8 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 31 39 17 4 3 5 1 74 8 351
2020 PS-01 46 30 5 0 0 13 7 94 0 17
2020 PS-02 36 36 13 3 10 3 0 74 13 39
2020 PS-03 23 42 20 7 2 6 0 70 9 136
2020 PS-04 36 39 17 3 4 1 0 76 7 76
2020 PS-05 33 27 27 3 0 7 3 67 4 30
2019 PS 32 43 14 5 2 3 1 78 8 377
2019 PS-01 81 5 9 0 0 0 5 90 0 19
2019 PS-02 42 35 12 1 4 2 3 81 6 51
2019 PS-03 23 48 16 8 2 3 0 73 11 138
2019 PS-04 33 52 11 0 0 5 0 89 0 100
2019 PS-05 31 38 18 7 2 4 0 72 9 42
2018 PS 38 40 9 4 5 3 0 81 10 284
2018 PS-01 63 32 5 0 0 0 0 95 0 19
2018 PS-02 57 24 8 11 0 0 0 81 11 27
2018 PS-03 33 43 9 4 6 4 0 80 11 127
2018 PS-04 37 43 10 3 6 1 0 81 9 64
2018 PS-05 38 38 17 0 4 4 0 78 4 24
2017 PS 40 37 14 3 2 4 1 80 5 319
2017 PS-01 62 23 8 0 7 0 0 85 7 13
2017 PS-02 46 35 9 6 3 0 0 81 10 29
2017 PS-03 29 42 18 2 4 5 0 75 6 154
2017 PS-04 40 45 12 1 0 0 1 87 1 76
2017 PS-05 72 12 8 4 0 0 4 88 4 23
2014 PS 39 36 12 4 2 6 1 80 7 338
2014 PS-02 42 33 15 5 0 5 0 79 5 40
2014 PS-03 29 40 14 4 4 7 1 75 10 172
2014 PS-04 59 27 6 3 0 4 0 90 4 78
2014 PS-05 38 29 18 3 0 4 8 75 4 27

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 46 36 11 3 3 1 0 83 6 349
2020 PS-01 50 36 0 0 0 13 0 100 0 17
2020 PS-02 64 18 8 0 10 0 0 82 10 40
2020 PS-03 39 40 13 7 1 0 0 80 8 135
2020 PS-04 37 46 12 3 3 0 0 83 5 75
2020 PS-05 55 24 14 0 3 0 3 82 4 29
2019 PS 40 38 12 5 5 0 0 78 10 376
2019 PS-01 81 9 5 0 5 0 0 91 5 19
2019 PS-02 48 29 11 4 6 0 1 78 10 52
2019 PS-03 31 42 16 5 7 0 0 73 12 138
2019 PS-04 38 47 8 6 1 0 0 85 7 99
2019 PS-05 47 33 14 6 0 0 0 80 6 42
2018 PS 42 40 7 4 7 0 0 82 12 280
2018 PS-01 76 12 6 6 0 0 0 88 6 17
2018 PS-02 53 41 0 4 3 0 0 94 6 27
2018 PS-03 37 39 10 3 11 0 0 76 14 126
2018 PS-04 37 45 4 9 5 0 0 81 14 63
2018 PS-05 45 48 0 0 7 0 0 93 7 24
2017 PS 40 39 9 7 4 0 0 80 11 320
2017 PS-01 62 23 15 0 0 0 0 85 0 13
2017 PS-02 47 40 3 6 3 0 0 87 10 29
2017 PS-03 31 43 12 8 5 1 0 75 13 154
2017 PS-04 47 34 4 10 4 0 0 82 14 77
2017 PS-05 57 39 0 0 4 0 0 96 4 23
2014 PS 38 36 13 8 4 0 1 75 12 338
2014 PS-02 37 45 5 8 5 0 0 82 13 40
2014 PS-03 35 31 18 8 6 1 1 67 14 172
2014 PS-04 46 37 8 7 2 0 0 83 9 78
2014 PS-05 53 25 11 4 7 0 0 78 11 27

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 42 31 13 6 2 4 2 77 9 350
2020 PS-01 36 30 11 0 0 10 13 85 0 17
2020 PS-02 38 30 15 8 5 4 0 71 14 40
2020 PS-03 46 29 12 6 1 5 1 80 7 135
2020 PS-04 40 37 12 5 3 3 0 80 8 76
2020 PS-05 52 17 14 10 3 0 3 72 14 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 31 35 19 7 2 5 1 70 10 352
2020 PS-01 34 34 5 0 0 20 7 93 0 17
2020 PS-02 41 26 20 5 5 3 0 69 11 40
2020 PS-03 26 40 19 7 3 4 0 69 11 136
2020 PS-04 32 28 24 10 3 4 0 62 13 76
2020 PS-05 30 30 23 7 0 7 3 67 8 30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 38 39 9 7 3 2 1 80 10 349
2020 PS-01 46 16 11 7 7 13 0 71 15 17
2020 PS-02 36 46 7 5 5 0 0 82 10 40
2020 PS-03 37 41 9 8 2 2 1 80 10 135
2020 PS-04 35 42 12 7 0 3 1 80 7 74
2020 PS-05 40 33 10 0 7 7 3 81 7 30

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 18 31 16 15 9 7 3 55 27 351
2020 PS-01 30 23 30 7 0 5 7 59 8 17
2020 PS-02 18 27 19 13 13 7 2 50 29 40
2020 PS-03 17 32 9 21 12 8 2 54 36 135
2020 PS-04 15 37 20 14 8 5 0 55 23 76
2020 PS-05 20 16 30 10 3 13 7 46 17 30
2019 PS 22 30 16 15 9 5 3 57 26 378
2019 PS-01 40 21 14 0 16 5 5 67 18 19
2019 PS-02 18 35 13 13 10 4 5 60 26 52
2019 PS-03 13 32 16 22 10 5 2 49 34 138
2019 PS-04 32 32 14 13 5 2 2 67 19 100
2019 PS-05 24 24 29 3 6 9 5 56 11 42
2018 PS 17 29 16 17 12 4 3 51 32 282
2018 PS-01 28 34 17 6 6 11 0 69 12 18
2018 PS-02 12 24 18 18 6 19 2 47 31 28
2018 PS-03 17 27 19 17 15 3 2 47 34 125
2018 PS-04 19 33 11 22 15 1 0 52 37 65
2018 PS-05 20 42 17 10 11 0 0 62 21 24
2017 PS 22 32 14 13 12 5 2 58 27 321
2017 PS-01 23 31 16 8 7 16 0 64 18 13
2017 PS-02 41 21 16 16 6 0 0 62 22 29
2017 PS-03 21 30 15 15 11 5 2 55 29 154
2017 PS-04 21 43 5 12 14 4 0 68 27 78
2017 PS-05 16 37 28 8 7 4 0 55 16 23
2014 PS 29 27 17 14 8 2 3 59 24 338
2014 PS-02 26 22 20 14 10 3 5 52 26 40
2014 PS-03 17 31 17 17 11 3 5 52 29 172
2014 PS-04 51 23 9 9 6 1 0 75 16 78
2014 PS-05 37 26 7 19 7 0 4 66 27 27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 36 36 12 7 4 2 2 75 12 351
2020 PS-01 52 18 5 0 0 5 20 94 0 17
2020 PS-02 44 27 14 5 5 6 0 74 11 40
2020 PS-03 35 39 10 11 3 1 1 75 15 136
2020 PS-04 33 45 10 6 5 0 0 78 12 76
2020 PS-05 37 20 20 7 10 0 7 61 18 30
2019 PS 31 39 14 12 3 1 1 71 15 375
2019 PS-01 44 26 9 16 0 0 5 74 17 19
2019 PS-02 28 32 17 15 4 1 3 63 20 52
2019 PS-03 25 41 13 17 2 1 0 67 19 138
2019 PS-04 35 44 13 3 2 3 0 81 5 99
2019 PS-05 38 34 19 4 2 0 2 73 7 40
2018 PS 30 43 12 8 3 1 2 75 12 286
2018 PS-01 33 33 0 22 6 6 0 70 30 18
2018 PS-02 32 26 19 11 2 0 10 64 15 28
2018 PS-03 28 46 13 8 3 1 1 75 11 128
2018 PS-04 32 52 5 7 3 0 1 85 9 65
2018 PS-05 38 28 20 10 4 0 0 66 14 24
2017 PS 40 37 9 8 4 1 1 79 12 321
2017 PS-01 31 23 23 8 7 0 8 58 16 13
2017 PS-02 56 32 0 9 3 0 0 87 13 29
2017 PS-03 37 38 10 10 3 1 0 76 14 154
2017 PS-04 43 44 5 2 5 0 0 87 8 78
2017 PS-05 49 27 20 4 0 0 0 76 4 23
2014 PS 42 36 8 6 5 2 1 80 11 338
2014 PS-02 40 32 8 10 7 3 0 74 18 40
2014 PS-03 36 35 11 8 8 2 1 73 16 172
2014 PS-04 60 30 4 3 2 1 0 91 4 78
2014 PS-05 41 44 4 3 4 4 0 88 8 27

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 35 30 21 10 4 0 1 65 13 350
2020 PS-01 59 12 7 0 0 7 14 91 0 16
2020 PS-02 44 26 17 3 10 0 0 70 13 40
2020 PS-03 27 32 24 14 4 0 0 58 18 135
2020 PS-04 32 32 23 10 3 0 0 64 13 76
2020 PS-05 33 17 30 13 3 0 3 52 17 30
2019 PS 23 42 21 7 5 2 0 67 12 376
2019 PS-01 56 19 16 5 0 5 0 78 5 19
2019 PS-02 25 49 6 10 8 1 0 75 19 51
2019 PS-03 14 44 25 10 6 1 0 58 16 138
2019 PS-04 26 43 24 2 2 4 0 71 4 100
2019 PS-05 35 38 21 4 2 0 0 73 6 41
2018 PS 25 40 18 7 6 3 1 68 13 285
2018 PS-01 44 39 17 0 0 0 0 83 0 18
2018 PS-02 34 32 18 0 6 0 10 74 6 28
2018 PS-03 18 49 16 9 7 1 0 68 16 127
2018 PS-04 23 36 20 11 4 6 0 63 16 65
2018 PS-05 45 14 27 7 7 0 0 59 14 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 21 25 17 15 12 7 2 51 30 349
2020 PS-01 19 37 10 7 7 5 14 70 18 16
2020 PS-02 27 19 9 16 18 8 2 51 38 40
2020 PS-03 16 25 18 17 14 9 1 46 34 135
2020 PS-04 20 25 19 18 10 8 0 49 30 76
2020 PS-05 30 20 13 17 10 3 7 56 30 30
2019 PS 14 28 22 16 10 8 2 46 29 376
2019 PS-01 30 21 9 5 11 14 9 67 21 19
2019 PS-02 14 25 16 22 14 6 3 43 39 51
2019 PS-03 8 24 28 17 11 10 1 36 33 137
2019 PS-04 15 40 18 15 4 6 1 60 21 100
2019 PS-05 20 26 18 16 8 7 4 52 28 42
2018 PS 16 30 17 15 13 6 3 50 31 286
2018 PS-01 33 11 17 28 6 6 0 47 35 18
2018 PS-02 15 20 12 26 8 7 12 43 41 28
2018 PS-03 13 30 19 13 17 7 1 46 33 128
2018 PS-04 16 39 15 12 12 4 2 58 26 65
2018 PS-05 27 18 24 14 14 4 0 47 28 24
2017 PS 18 28 16 14 13 9 2 52 31 320
2017 PS-01 39 30 16 0 7 8 0 75 8 13
2017 PS-02 23 31 3 18 19 6 0 57 39 29
2017 PS-03 10 29 16 16 14 14 1 46 35 153
2017 PS-04 23 31 19 10 13 4 0 57 24 78
2017 PS-05 37 12 31 8 8 4 0 52 16 23
2014 PS 22 24 16 12 15 9 2 51 30 338
2014 PS-02 18 19 13 12 25 8 5 42 43 40
2014 PS-03 10 20 22 15 19 12 2 35 39 172
2014 PS-04 46 21 9 10 8 4 2 71 19 78
2014 PS-05 30 37 7 3 11 12 0 76 16 27

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 27 49 5 16 2 0 0 76 18 352
2020 PS-01 39 43 0 11 7 0 0 82 18 17
2020 PS-02 28 49 5 13 5 0 0 77 18 40
2020 PS-03 22 50 6 19 3 0 0 72 22 136
2020 PS-04 29 47 4 20 0 0 0 76 20 76
2020 PS-05 26 50 13 10 0 0 0 76 10 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 32 41 10 15 3 0 0 72 18 351
2020 PS-01 62 20 13 5 0 0 0 82 5 17
2020 PS-02 30 35 3 28 5 0 0 64 33 40
2020 PS-03 27 44 10 18 1 0 0 71 18 136
2020 PS-04 30 43 9 13 5 0 0 73 18 76
2020 PS-05 40 30 20 7 3 0 0 70 10 30
2019 PS 32 38 8 15 7 0 0 71 21 376
2019 PS-01 44 26 16 9 5 0 0 70 14 19
2019 PS-02 20 32 14 24 8 0 2 53 33 52
2019 PS-03 26 42 8 17 7 0 0 68 24 138
2019 PS-04 40 42 4 7 6 0 0 83 14 98
2019 PS-05 41 36 4 11 7 0 0 77 19 42
2017 PS 31 41 9 10 9 1 0 72 19 321
2017 PS-01 46 16 8 16 15 0 0 62 31 13
2017 PS-02 22 45 12 9 9 3 0 69 19 29
2017 PS-03 27 44 9 12 7 0 0 71 20 154
2017 PS-04 35 42 8 2 11 1 0 78 14 78
2017 PS-05 49 28 0 11 11 0 0 77 23 23
2014 PS 32 32 7 12 11 6 1 67 25 338
2014 PS-02 19 48 8 10 15 0 0 67 25 40
2014 PS-03 27 35 8 16 14 0 1 63 29 172
2014 PS-04 47 25 5 7 6 10 0 80 14 78
2014 PS-05 37 25 7 15 15 0 0 63 30 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 37 41 11 8 3 0 0 78 11 347
2020 PS-01 53 27 13 7 0 0 0 80 7 17
2020 PS-02 41 32 11 8 8 0 0 73 16 39
2020 PS-03 31 44 12 10 3 0 0 75 13 134
2020 PS-04 33 51 6 7 3 0 0 84 9 75
2020 PS-05 47 27 17 7 3 0 0 73 10 30
2019 PS 37 41 8 10 3 0 1 78 13 372
2019 PS-01 54 21 9 0 16 0 0 75 16 19
2019 PS-02 31 36 13 13 4 0 2 68 18 51
2019 PS-03 30 50 7 10 3 0 0 79 13 136
2019 PS-04 47 39 4 10 0 0 0 86 10 99
2019 PS-05 32 45 16 4 2 0 0 77 7 40
2017 PS 37 42 8 9 3 0 1 80 12 320
2017 PS-01 46 39 8 7 0 0 0 85 7 13
2017 PS-02 47 27 3 13 9 0 0 74 22 29
2017 PS-03 33 48 9 8 2 0 0 81 10 154
2017 PS-04 35 52 7 6 1 0 0 86 7 77
2017 PS-05 57 16 16 8 4 0 0 72 12 23
2014 PS 38 37 8 10 7 0 0 75 17 337
2014 PS-02 43 35 8 5 8 3 0 79 13 40
2014 PS-03 28 47 6 14 5 0 1 75 19 171
2014 PS-04 50 26 8 6 10 0 0 76 16 78
2014 PS-05 37 33 18 4 8 0 0 70 12 27

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 72 22 2 2 0 0 0 95 3 351
2020 PS-01 75 18 0 7 0 0 0 93 7 17
2020 PS-02 86 14 0 0 0 0 0 100 0 40
2020 PS-03 67 27 1 3 1 0 1 95 4 136
2020 PS-04 73 23 3 1 0 0 0 96 1 76
2020 PS-05 70 20 3 7 0 0 0 90 7 30
2017 PS 71 21 3 3 2 0 0 92 5 319
2017 PS-01 77 8 8 7 0 0 0 85 7 13
2017 PS-02 76 14 3 3 3 0 0 90 6 29
2017 PS-03 70 21 3 3 2 1 0 92 5 152
2017 PS-04 67 22 4 5 1 0 1 90 6 78
2017 PS-05 76 24 0 0 0 0 0 100 0 23
2014 PS 62 26 2 7 1 1 1 90 9 338
2014 PS-02 71 24 3 3 0 0 0 95 3 40
2014 PS-03 55 29 3 7 2 2 1 87 10 172
2014 PS-04 78 19 0 3 0 1 0 97 3 78
2014 PS-05 82 18 0 0 0 0 0 100 0 27

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 30 14 12 6 10 20 9 61 23 350
2020 PS-01 31 7 5 0 7 25 27 76 14 17
2020 PS-02 46 9 3 3 13 24 3 76 21 39
2020 PS-03 30 20 10 5 5 24 6 72 14 135
2020 PS-04 29 7 14 9 17 14 10 48 34 76
2020 PS-05 7 0 20 14 20 16 23 11 56 30
2019 PS 30 18 12 7 7 21 5 64 19 375
2019 PS-01 26 12 5 5 16 28 9 60 33 19
2019 PS-02 37 15 5 6 4 31 4 78 14 52
2019 PS-03 33 17 13 7 7 20 4 65 18 136
2019 PS-04 25 26 13 6 6 17 6 67 16 100
2019 PS-05 23 18 22 13 6 12 6 50 23 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 12 88 351
2020 PS-02 19 81 40
2020 PS-03 14 86 136
2020 PS-04 8 92 76
2019 PS 16 84 377
2019 PS-02 17 83 52
2019 PS-03 18 82 138
2019 PS-04 11 89 99
2018 PS 19 81 287
2018 PS-02 23 77 28
2018 PS-03 20 80 128
2018 PS-04 18 82 65

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 66 34 41
2020 PS-03 73 27 19
2019 PS 54 46 56
2019 PS-03 60 40 25
2018 PS 63 37 51
2018 PS-03 77 23 24
2018 PS-04 37 63 13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 46 54 41
2020 PS-03 48 52 19
2019 PS 54 46 56
2019 PS-03 60 40 25
2019 PS-04 56 44 10
2018 PS 52 48 51
2018 PS-03 55 45 24
2018 PS-04 50 50 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 11 89 51

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 11 89 51

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 13 87 41

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 0 100 56
2019 PS-03 0 100 25
2019 PS-04 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 44 56 41
2020 PS-03 43 57 19
2019 PS 24 76 56
2019 PS-03 22 78 25
2018 PS 31 69 51
2018 PS-03 32 68 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 55 45 41
2020 PS-03 52 48 19
2019 PS 37 63 56
2019 PS-03 50 50 25
2018 PS 52 48 51
2018 PS-03 55 45 24
2018 PS-04 57 43 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 55 45 41
2020 PS-03 48 52 19
2019 PS 44 56 56
2019 PS-03 40 60 25
2019 PS-04 56 44 10
2018 PS 52 48 51
2018 PS-03 55 45 24
2018 PS-04 51 49 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 40 60 41
2020 PS-03 30 70 19
2019 PS 25 75 56
2019 PS-03 23 77 25
2018 PS 37 63 51
2018 PS-03 52 48 24
2018 PS-04 30 70 13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 47 53 41
2020 PS-03 26 74 19
2019 PS 30 70 56
2019 PS-03 33 67 25
2018 PS 51 49 51
2018 PS-03 52 48 24
2018 PS-04 64 36 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 56 44 41
2020 PS-03 48 52 19
2019 PS 55 45 56
2019 PS-03 39 61 25
2018 PS 60 40 51
2018 PS-03 65 35 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 34 66 41
2019 PS 34 66 56
2019 PS-03 28 72 25
2018 PS 35 65 51
2018 PS-03 40 60 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 41
2020 PS-03 0 100 19
2019 PS 0 100 56
2019 PS-03 0 100 25
2019 PS-04 0 100 10
2018 PS 0 100 51
2018 PS-03 0 100 24
2018 PS-04 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 8 92 56
2019 PS-04 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 15 85 41
2019 PS 9 91 56
2019 PS-04 0 100 10
2018 PS 14 86 51

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 52 48 41
2020 PS-03 54 46 19
2019 PS 41 59 56
2019 PS-03 43 57 25
2018 PS 54 46 51
2018 PS-03 52 48 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 21 79 41
2019 PS 16 84 56
2018 PS 14 86 51

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 30 70 41
2020 PS-03 32 68 19
2019 PS 20 80 56
2019 PS-03 26 74 25
2018 PS 24 76 51
2018 PS-03 32 68 24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 73 27 41
2020 PS-03 62 38 19
2019 PS 62 38 56
2019 PS-03 63 37 25
2018 PS 68 32 51
2018 PS-03 71 29 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 22 78 41
2019 PS 32 68 56
2019 PS-03 34 66 25
2018 PS 37 63 51
2018 PS-03 42 58 24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 12 88 51

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 38 62 41
2020 PS-03 32 68 19
2019 PS 16 84 56
2019 PS-03 27 73 25
2018 PS 36 64 51
2018 PS-03 43 57 24

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 28 72 41
2019 PS 11 89 56
2018 PS 15 85 51

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 15 85 41
2018 PS 15 85 51

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 15 85 56
2019 PS-03 22 78 25
2019 PS-04 0 100 10
2018 PS 13 87 51

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 16 84 41
2019 PS 16 84 56
2018 PS 12 88 51

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 15 85 41
2019 PS 21 79 56
2019 PS-03 23 77 25
2018 PS 15 85 51

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 26 74 44
2018 PS-03 32 68 20

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 35

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 13 87 44

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 13 87 44

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 18 82 44
2018 PS-03 24 76 20

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 47 53 35
2018 PS 35 65 44
2018 PS-03 31 69 20

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 20 80 35

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 61 39 35
2018 PS 49 51 44
2018 PS-03 47 53 20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 73 27 35
2018 PS 57 43 44
2018 PS-03 54 46 20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 35

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 13 87 35
2018 PS 13 87 44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 13 18 18 9 9 24 9 46 28 350
2020 PS-01 21 11 16 0 0 31 20 67 0 17
2020 PS-02 10 14 8 13 19 18 18 38 50 39
2020 PS-03 7 22 16 12 9 29 4 44 32 136
2020 PS-04 14 18 19 10 11 22 6 45 29 75
2020 PS-05 13 14 30 3 10 16 13 38 19 30
2019 PS 13 19 21 13 8 20 6 44 28 376
2019 PS-01 40 7 0 11 5 19 19 75 25 19
2019 PS-02 13 17 23 9 10 19 9 41 26 52
2019 PS-03 5 18 17 21 11 24 4 32 44 137
2019 PS-04 17 26 26 6 3 19 2 56 11 100
2019 PS-05 19 18 28 14 2 17 2 45 20 42
2018 PS 12 21 16 15 11 20 5 44 35 285
2018 PS-01 21 5 26 11 0 31 5 42 17 19
2018 PS-02 5 17 22 19 10 15 12 30 40 28
2018 PS-03 9 22 15 15 12 24 3 43 37 127
2018 PS-04 15 26 14 16 14 11 4 48 35 64
2018 PS-05 31 14 27 4 14 11 0 51 19 24
2017 PS 12 22 17 10 11 22 6 48 29 321
2017 PS-01 30 8 16 7 8 23 8 55 22 13
2017 PS-02 13 18 8 22 3 25 10 48 39 29
2017 PS-03 6 20 17 13 12 28 5 38 38 154
2017 PS-04 18 29 18 6 13 13 4 56 23 78
2017 PS-05 35 25 23 0 4 12 0 69 4 23
2014 PS 15 19 18 10 12 17 9 46 29 337
2014 PS-02 15 16 8 15 13 16 18 47 42 40
2014 PS-03 5 18 20 14 11 26 6 35 36 171
2014 PS-04 29 20 17 6 8 8 13 61 17 78
2014 PS-05 34 29 15 4 7 3 8 71 13 27

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 26 27 18 12 7 9 1 59 21 350
2020 PS-01 52 16 5 7 0 13 7 86 8 17
2020 PS-02 33 23 10 8 18 8 0 61 28 40
2020 PS-03 15 33 18 14 7 12 1 55 24 136
2020 PS-04 23 20 24 17 5 9 1 48 25 75
2020 PS-05 35 17 24 10 7 3 3 56 18 29
2019 PS 27 31 20 10 5 7 1 63 16 378
2019 PS-01 61 14 16 0 0 9 0 82 0 19
2019 PS-02 27 26 22 5 8 13 0 60 15 52
2019 PS-03 16 32 20 13 7 10 1 54 23 138
2019 PS-04 30 39 20 9 1 1 0 70 10 100
2019 PS-05 38 31 23 2 4 2 0 70 6 42
2018 PS 23 32 17 10 9 7 3 61 20 284
2018 PS-01 58 11 16 5 0 5 5 77 6 19
2018 PS-02 25 31 24 2 4 3 10 65 7 27
2018 PS-03 14 38 18 10 10 10 1 58 22 127
2018 PS-04 30 27 15 18 9 1 0 58 27 64
2018 PS-05 35 31 17 7 11 0 0 66 17 24
2017 PS 23 35 14 9 8 9 1 65 19 321
2017 PS-01 30 23 16 7 8 16 0 64 18 13
2017 PS-02 20 52 10 3 6 9 0 79 11 29
2017 PS-03 16 37 13 12 9 12 1 61 24 154
2017 PS-04 28 31 20 9 9 1 1 61 18 78
2017 PS-05 53 23 12 4 4 4 0 80 8 23
2014 PS 21 29 18 11 8 11 1 57 22 338
2014 PS-02 19 30 13 18 10 8 3 54 31 40
2014 PS-03 10 34 21 14 6 12 2 51 24 172
2014 PS-04 32 28 15 7 4 13 0 69 13 78
2014 PS-05 56 22 11 3 7 0 0 78 11 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 8 92 352
2020 PS-01 0 100 17
2020 PS-02 13 87 40
2020 PS-03 11 89 136
2019 PS 6 94 376
2019 PS-02 0 100 51
2019 PS-03 8 92 138
2018 PS 7 93 285
2018 PS-01 0 100 19
2018 PS-03 8 92 127

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 62 38 26
2020 PS-03 67 33 15
2019 PS 49 51 22
2018 PS 38 62 19
2018 PS-03 50 50 10

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 70 30 26
2019 PS 67 33 22
2018 PS 71 29 19

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 0 100 22
2019 PS-03 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 0 100 22
2019 PS-03 0 100 12
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PS 23 77 22

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2019 PS 0 100 22
2019 PS-03 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 18 82 26

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 27 73 26
2019 PS 26 74 22
2018 PS 30 70 19

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2019 PS 0 100 22
2019 PS-03 0 100 12
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2019 PS 0 100 22
2019 PS-03 0 100 12
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2019 PS 0 100 22
2019 PS-03 0 100 12
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 32 68 26
2018 PS 41 59 19

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 0 100 26
2020 PS-03 0 100 15
2019 PS 0 100 22
2019 PS-03 0 100 12
2018 PS 0 100 19
2018 PS-03 0 100 10

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 26 74 26
2020 PS-03 39 61 15
2019 PS 25 75 22

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 56 44 26
2020 PS-03 60 40 15
2019 PS 41 59 22
2018 PS 43 57 19
2018 PS-03 50 50 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 27 73 19

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 20 80 26
2019 PS 0 100 22
2019 PS-03 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 18 82 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 34 66 26
2020 PS-03 40 60 15
2019 PS 38 62 22
2019 PS-03 42 58 12
2018 PS 40 60 19

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 17

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 17

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 17

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 17

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 40 60 17

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 0 100 17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PS 53 47 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 15 17 20 5 4 30 8 53 15 350
2020 PS-01 28 18 16 0 7 25 7 67 10 17
2020 PS-02 18 9 5 13 5 31 19 53 36 40
2020 PS-03 6 20 21 5 5 37 6 45 17 135
2020 PS-04 20 16 25 4 3 27 5 53 10 75
2020 PS-05 20 20 23 3 7 17 10 55 13 30
2019 PS 15 18 24 4 3 29 7 52 11 376
2019 PS-01 47 0 9 0 0 19 25 83 0 19
2019 PS-02 18 12 20 0 0 40 11 60 0 52
2019 PS-03 6 23 23 8 4 31 5 45 19 137
2019 PS-04 19 21 28 3 1 29 0 56 5 100
2019 PS-05 18 16 30 5 0 22 9 49 7 42
2018 PS 15 20 20 5 5 28 7 54 15 285
2018 PS-01 26 5 32 0 0 31 5 50 0 19
2018 PS-02 16 13 22 0 8 29 12 49 14 28
2018 PS-03 13 23 22 3 6 31 3 54 14 128
2018 PS-04 13 22 13 15 3 28 5 53 27 64
2018 PS-05 31 24 31 0 0 7 7 64 0 24
2017 PS 17 22 20 3 3 30 6 60 9 321
2017 PS-01 23 23 16 7 0 16 15 67 11 13
2017 PS-02 16 18 14 6 6 28 10 56 21 29
2017 PS-03 10 19 24 3 2 35 6 49 9 154
2017 PS-04 24 25 19 1 2 28 0 68 5 78
2017 PS-05 49 23 12 0 4 12 0 82 4 23
2014 PS 17 17 19 4 3 31 10 57 10 338
2014 PS-02 9 26 12 0 3 37 13 71 5 40
2014 PS-03 9 13 22 6 5 36 9 40 20 172
2014 PS-04 32 24 12 2 0 17 13 81 3 78
2014 PS-05 29 12 34 3 0 15 8 52 4 27

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 29 27 19 6 5 13 2 65 12 349
2020 PS-01 50 18 5 7 0 13 7 86 8 17
2020 PS-02 31 26 14 3 8 16 3 70 13 40
2020 PS-03 20 29 20 10 5 14 1 58 18 135
2020 PS-04 28 26 24 3 4 15 0 64 8 75
2020 PS-05 38 14 28 3 3 10 3 60 8 29
2019 PS 29 31 22 3 2 10 2 68 7 375
2019 PS-01 64 10 5 0 0 5 17 94 0 18
2019 PS-02 32 29 18 1 0 19 1 76 2 52
2019 PS-03 17 34 27 6 4 12 1 58 11 136
2019 PS-04 35 38 20 3 0 5 0 77 3 100
2019 PS-05 45 27 24 0 0 4 0 75 0 42
2018 PS 27 31 19 5 4 11 3 67 11 285
2018 PS-01 68 11 5 5 0 5 5 88 6 19
2018 PS-02 30 34 18 0 2 5 10 76 3 28
2018 PS-03 22 31 22 3 6 14 1 63 11 128
2018 PS-04 20 36 18 15 2 9 0 63 18 65
2018 PS-05 35 34 17 0 4 10 0 77 4 24
2017 PS 31 34 14 5 2 12 1 75 8 320
2017 PS-01 23 39 16 7 0 8 7 73 9 13
2017 PS-02 38 33 16 6 3 3 0 73 10 29
2017 PS-03 23 34 18 5 3 17 1 69 10 154
2017 PS-04 36 38 12 1 1 12 0 83 3 77
2017 PS-05 58 23 12 4 4 0 0 81 7 23
2014 PS 27 28 22 4 3 15 1 66 8 338
2014 PS-02 17 40 18 3 3 18 3 71 6 40
2014 PS-03 21 28 24 4 5 16 1 59 12 172
2014 PS-04 40 29 22 2 0 7 0 75 2 78
2014 PS-05 45 27 18 7 4 0 0 71 11 27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 4 96 347
2020 PS-01 25 75 17
2020 PS-02 2 98 40
2020 PS-03 4 96 134
2020 PS-04 1 99 74
2020 PS-05 0 100 30

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 15 85 349
2020 PS-01 16 84 17
2020 PS-02 12 88 40
2020 PS-03 19 81 134
2020 PS-04 13 87 75
2020 PS-05 7 93 30
2019 PS 16 84 376
2019 PS-01 16 84 19
2019 PS-02 13 87 52
2019 PS-03 19 81 136
2019 PS-04 12 88 100
2019 PS-05 18 82 42
2017 PS 17 83 319
2017 PS-03 18 82 154
2017 PS-04 14 86 77
2017 PS-05 21 79 23
2014 PS 20 80 337
2014 PS-03 20 80 172
2014 PS-04 23 77 78
2014 PS-05 19 81 27

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 66 34 54
2020 PS-03 67 33 25
2020 PS-04 60 40 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 81 19 54
2020 PS-03 88 12 25
2020 PS-04 90 10 10
2019 PS 77 23 61
2019 PS-03 73 27 26
2019 PS-04 83 17 12
2017 PS 80 20 54
2017 PS-03 83 17 29
2017 PS-04 91 9 11
2014 PS 82 18 65
2014 PS-03 88 12 34
2014 PS-04 80 20 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 50 27 17 3 3 0 0 78 5 44
2020 PS-03 44 38 13 5 0 0 0 82 5 22
2019 PS 50 31 3 8 7 0 0 82 15 47
2019 PS-03 60 20 4 10 6 0 0 80 16 19
2019 PS-04 28 51 0 8 12 0 0 80 20 10
2017 PS 58 29 0 9 4 0 0 87 13 44
2017 PS-03 55 33 0 8 4 0 0 88 12 24
2017 PS-04 49 32 0 19 0 0 0 81 19 10
2014 PS 60 25 3 7 5 0 0 85 11 52
2014 PS-03 47 30 3 13 7 0 0 77 20 30
2014 PS-04 81 14 5 0 0 0 0 95 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 44 33 9 6 2 1 4 82 8 351
2020 PS-01 34 19 7 7 7 0 27 73 18 17
2020 PS-02 41 34 8 12 3 0 3 77 15 40
2020 PS-03 42 39 9 5 2 1 1 83 8 136
2020 PS-04 44 31 10 6 0 3 5 82 7 75
2020 PS-05 50 30 7 4 3 3 3 86 7 30
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 25 32 17 14 10 2 0 58 24 349
2020 PS-01 41 26 13 0 7 7 7 77 8 17
2020 PS-02 25 25 16 13 21 0 0 50 34 40
2020 PS-03 17 34 18 16 13 2 0 52 30 135
2020 PS-04 20 32 18 21 5 4 0 55 27 74
2020 PS-05 36 27 20 10 3 3 0 65 14 30

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 33 35 12 15 5 0 1 68 20 351
2020 PS-01 70 16 7 0 0 0 7 93 0 17
2020 PS-02 29 33 7 21 10 0 0 62 31 40
2020 PS-03 28 38 11 18 5 0 0 65 24 136
2020 PS-04 33 33 16 16 3 0 0 66 18 75
2020 PS-05 33 36 10 10 7 0 3 72 17 30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 34 36 11 11 5 1 1 72 17 350
2020 PS-01 64 23 0 7 0 0 7 93 7 17
2020 PS-02 29 29 11 13 16 3 0 59 29 40
2020 PS-03 29 34 17 13 5 1 0 64 19 135
2020 PS-04 32 46 7 13 3 0 0 78 16 75
2020 PS-05 40 40 7 7 3 0 3 83 10 30

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 33 38 18 6 4 0 1 71 11 349
2020 PS-01 64 30 0 0 0 0 7 100 0 17
2020 PS-02 35 24 20 16 5 0 0 59 21 40
2020 PS-03 25 38 25 7 5 0 0 63 12 136
2020 PS-04 30 53 9 5 3 0 0 82 8 73
2020 PS-05 37 30 23 3 3 0 3 69 7 30

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 42 36 12 4 4 1 2 79 9 351
2020 PS-01 64 30 0 0 0 0 7 100 0 17
2020 PS-02 49 26 15 3 8 0 0 75 10 40
2020 PS-03 33 42 11 7 5 2 1 77 12 136
2020 PS-04 40 39 12 5 4 0 0 79 9 75
2020 PS-05 43 34 16 0 3 0 3 80 3 30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 57 20 5 1 1 10 5 91 2 348
2020 PS-01 64 10 0 0 0 13 13 100 0 17
2020 PS-02 65 9 5 0 0 18 3 93 0 39
2020 PS-03 57 23 5 1 1 12 2 93 2 134
2020 PS-04 54 23 7 4 0 5 8 88 4 75
2020 PS-05 47 14 10 0 4 7 20 81 5 30

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 37 36 12 8 4 2 1 75 13 349
2020 PS-01 50 30 0 0 13 7 0 86 14 17
2020 PS-02 31 33 10 19 5 0 2 66 25 39
2020 PS-03 32 39 13 10 4 3 0 73 14 135
2020 PS-04 41 34 14 8 2 0 0 75 11 75
2020 PS-05 40 24 23 3 3 3 3 68 7 30

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 47 33 9 5 5 1 1 81 10 350
2020 PS-01 48 32 0 0 13 0 7 86 14 17
2020 PS-02 45 35 10 5 5 0 0 80 10 39
2020 PS-03 44 37 7 8 3 1 0 82 11 136
2020 PS-04 45 34 12 4 5 0 0 79 9 75
2020 PS-05 53 26 7 0 10 0 3 83 10 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 41 30 11 10 7 1 1 72 17 349
2020 PS-01 57 30 0 7 0 0 7 93 7 17
2020 PS-02 39 21 10 13 16 0 0 61 29 39
2020 PS-03 30 31 17 14 7 0 0 61 22 136
2020 PS-04 44 32 12 6 5 1 0 76 12 75
2020 PS-05 47 33 0 7 7 3 3 86 14 30

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 86 14 49
2020 PS-04 87 13 38

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 11 20 28 27 12 0 2 32 40 42
2020 PS-04 8 19 24 34 11 0 3 28 47 33

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 27 42 17 7 6 1 0 70 13 349
2020 PS-01 41 32 0 7 7 7 7 85 15 17
2020 PS-02 31 31 16 10 10 0 0 63 21 40
2020 PS-03 21 41 22 10 6 0 0 62 16 135
2020 PS-04 20 59 12 4 5 0 0 79 9 75
2020 PS-05 37 23 27 3 3 7 0 64 7 30
2019 PS 23 46 16 9 4 2 1 70 13 375
2019 PS-01 47 23 5 5 11 5 5 77 17 19
2019 PS-02 20 42 15 14 9 0 0 62 23 52
2019 PS-03 14 53 19 9 4 1 0 67 13 138
2019 PS-04 24 56 14 5 0 1 0 80 6 98
2019 PS-05 31 28 21 9 4 6 0 63 14 42
2018 PS 25 39 19 11 3 2 1 65 15 281
2018 PS-01 44 22 23 11 0 0 0 66 11 18
2018 PS-02 48 24 10 18 0 0 0 72 18 28
2018 PS-03 17 46 22 12 3 0 0 63 16 124
2018 PS-04 23 38 21 8 5 5 0 64 14 64
2018 PS-05 31 49 7 14 0 0 0 80 14 24
2017 PS 20 45 17 11 4 3 0 67 15 319
2017 PS-01 16 46 23 7 0 8 0 67 8 13
2017 PS-02 26 47 17 8 0 3 0 74 9 29
2017 PS-03 18 47 17 13 5 1 0 65 18 153
2017 PS-04 23 47 11 10 6 3 0 72 17 78
2017 PS-05 26 33 37 4 0 0 0 59 4 22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 34 33 13 11 8 1 1 68 19 349
2020 PS-01 31 26 11 11 13 0 7 61 27 17
2020 PS-02 31 37 12 5 13 2 0 69 19 40
2020 PS-03 32 34 12 14 8 0 0 66 22 136
2020 PS-04 32 38 9 13 7 0 0 71 20 73
2020 PS-05 43 20 17 4 10 3 3 68 14 30

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 45 31 11 4 6 3 2 79 10 346
2020 PS-01 34 32 7 7 0 13 7 83 8 17
2020 PS-02 49 18 16 3 11 3 0 69 14 39
2020 PS-03 43 34 10 5 7 1 0 78 12 134
2020 PS-04 44 39 8 3 4 1 0 85 7 74
2020 PS-05 40 20 17 3 7 10 3 69 11 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 25 29 17 15 12 1 1 55 28 350
2020 PS-01 41 26 13 7 0 0 13 77 8 17
2020 PS-02 28 17 20 13 21 0 0 46 34 40
2020 PS-03 18 30 17 20 14 0 0 49 34 136
2020 PS-04 20 29 18 19 13 1 0 49 32 75
2020 PS-05 35 24 21 10 3 3 3 63 15 29
2019 PS 15 32 19 21 11 1 1 48 33 376
2019 PS-01 51 28 0 11 9 0 0 79 21 19
2019 PS-02 12 37 22 17 10 1 0 50 27 52
2019 PS-03 9 29 19 26 15 1 1 38 42 136
2019 PS-04 11 37 23 21 7 1 0 48 28 100
2019 PS-05 30 24 23 16 2 4 0 57 19 42
2018 PS 18 35 16 16 13 0 1 54 30 284
2018 PS-01 39 56 0 6 0 0 0 94 6 18
2018 PS-02 26 41 21 5 7 0 0 67 12 28
2018 PS-03 13 32 15 22 17 0 0 45 40 126
2018 PS-04 19 38 20 10 13 0 0 57 22 65
2018 PS-05 28 34 10 11 17 0 0 62 27 24
2017 PS 18 30 15 18 17 1 1 49 36 320
2017 PS-01 30 16 31 8 7 8 0 50 16 13
2017 PS-02 20 37 11 6 26 0 0 57 32 29
2017 PS-03 10 31 14 25 18 1 0 42 44 154
2017 PS-04 22 29 13 18 18 0 0 51 36 77
2017 PS-05 24 29 36 4 7 0 0 53 11 23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 19 63 4 10 2 2 0 84 12 49
2020 PS-04 20 58 5 12 3 3 0 80 15 38
2019 PS 35 48 7 4 3 2 2 86 7 53
2019 PS-04 35 54 4 2 2 2 0 91 4 44

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 22 29 23 12 11 1 2 52 23 350
2020 PS-01 34 36 7 7 10 7 0 76 17 17
2020 PS-02 14 24 25 18 18 0 0 38 36 40
2020 PS-03 19 29 23 14 12 1 3 49 27 136
2020 PS-04 28 31 24 12 4 0 0 60 16 74
2020 PS-05 24 30 33 0 13 0 0 54 13 30

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 25 28 17 15 14 0 1 54 29 350
2020 PS-01 32 27 10 14 17 0 0 58 32 16
2020 PS-02 21 31 13 13 22 0 0 53 34 40
2020 PS-03 22 26 18 17 16 0 1 48 33 136
2020 PS-04 23 28 23 13 12 0 0 52 25 75
2020 PS-05 26 40 7 17 10 0 0 66 27 30
2019 PS 11 18 26 16 27 0 2 29 44 377
2019 PS-01 23 9 28 19 21 0 0 33 39 19
2019 PS-02 13 17 16 16 33 0 4 32 52 52
2019 PS-03 6 22 30 14 27 0 1 28 41 137
2019 PS-04 10 15 30 18 25 0 2 26 44 100
2019 PS-05 19 13 25 13 27 2 2 33 41 42
2018 PS 14 15 20 17 32 0 0 30 50 287
2018 PS-01 37 16 11 16 16 0 5 56 33 19
2018 PS-02 38 12 15 10 24 0 0 51 34 28
2018 PS-03 6 19 22 20 34 0 0 24 54 128
2018 PS-04 8 8 25 18 40 1 0 16 59 65
2018 PS-05 39 4 4 17 37 0 0 43 54 24
2017 PS 12 17 22 16 31 0 1 30 48 319
2017 PS-01 46 16 38 0 0 0 0 62 0 13
2017 PS-02 3 16 22 23 35 0 0 19 58 29
2017 PS-03 9 20 18 18 35 0 1 29 53 154
2017 PS-04 12 10 30 8 39 0 0 23 47 77
2017 PS-05 29 15 4 25 23 0 4 46 50 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 20 23 30 15 11 0 1 43 26 351
2020 PS-01 38 30 11 16 5 0 0 68 21 17
2020 PS-02 22 25 27 13 13 0 0 48 26 40
2020 PS-03 13 22 35 21 8 0 1 35 29 136
2020 PS-04 17 19 31 12 20 1 0 37 32 75
2020 PS-05 16 20 41 13 7 0 3 37 21 30
2019 PS 16 23 29 18 13 0 1 39 31 378
2019 PS-01 49 30 16 5 0 0 0 79 5 19
2019 PS-02 15 28 25 16 16 0 0 43 32 52
2019 PS-03 10 23 33 19 14 0 1 33 34 138
2019 PS-04 18 15 33 19 15 0 1 33 34 100
2019 PS-05 19 30 18 22 4 0 6 52 28 42
2018 PS 12 25 28 21 14 0 0 38 34 286
2018 PS-01 21 37 16 16 5 0 5 61 22 19
2018 PS-02 17 26 13 30 13 0 0 44 44 28
2018 PS-03 10 27 30 21 12 0 0 37 33 128
2018 PS-04 9 19 34 20 18 0 0 28 38 65
2018 PS-05 15 25 26 24 11 0 0 39 35 23
2017 PS 15 20 31 18 14 1 1 36 32 318
2017 PS-01 23 46 16 16 0 0 0 69 16 13
2017 PS-02 19 16 23 16 22 3 0 36 40 29
2017 PS-03 10 18 36 22 12 0 2 29 34 154
2017 PS-04 11 14 36 18 20 1 0 26 38 76
2017 PS-05 28 20 27 8 17 0 0 48 25 23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 33 30 22 6 7 1 2 64 13 349
2020 PS-01 63 26 11 0 0 0 0 89 0 17
2020 PS-02 39 26 18 13 3 0 2 65 16 40
2020 PS-03 26 32 26 5 8 1 2 60 13 135
2020 PS-04 29 22 29 7 9 3 1 53 16 75
2020 PS-05 33 47 10 3 3 0 3 83 7 30
2019 PS 24 31 23 13 6 0 2 57 20 373
2019 PS-01 47 48 0 0 5 0 0 95 5 19
2019 PS-02 24 36 21 6 8 0 3 63 15 51
2019 PS-03 18 33 25 15 8 0 1 51 23 137
2019 PS-04 25 25 28 18 2 0 2 51 20 98
2019 PS-05 28 28 23 10 4 0 6 60 16 41
2018 PS 23 31 21 16 7 0 2 55 23 287
2018 PS-01 21 32 10 21 0 0 16 63 25 19
2018 PS-02 42 26 9 17 7 0 0 67 24 28
2018 PS-03 21 31 25 15 7 0 0 53 23 128
2018 PS-04 16 35 29 12 7 1 1 52 19 65
2018 PS-05 24 28 14 23 7 0 4 54 31 24
2017 PS 23 31 24 9 7 2 3 57 17 315
2017 PS-01 8 46 31 8 0 0 8 58 8 13
2017 PS-02 26 26 27 7 10 3 0 55 17 28
2017 PS-03 19 37 23 10 7 1 3 58 19 153
2017 PS-04 19 29 31 10 8 1 1 49 19 76
2017 PS-05 44 20 25 4 7 0 0 64 11 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 25 20 23 13 14 2 2 47 29 349
2020 PS-01 50 19 5 12 0 7 7 80 14 16
2020 PS-02 20 20 29 10 18 3 0 41 29 40
2020 PS-03 23 25 21 15 13 1 2 49 29 136
2020 PS-04 23 10 30 13 21 3 0 34 35 74
2020 PS-05 20 23 27 10 17 0 3 44 28 30
2019 PS 17 20 24 17 19 1 1 38 37 377
2019 PS-01 24 27 26 7 5 5 5 57 14 18
2019 PS-02 25 12 25 13 25 0 1 37 38 52
2019 PS-03 11 23 24 18 21 1 1 35 40 138
2019 PS-04 17 19 28 17 18 1 0 36 36 100
2019 PS-05 23 18 18 19 14 2 6 45 36 42
2018 PS 11 24 25 18 19 1 2 36 38 287
2018 PS-01 32 16 31 5 11 5 0 50 17 19
2018 PS-02 15 29 17 17 23 0 0 44 40 28
2018 PS-03 11 26 26 18 17 0 1 37 36 128
2018 PS-04 4 15 28 24 26 2 1 20 51 65
2018 PS-05 21 24 27 14 14 0 0 45 28 24
2017 PS 17 20 28 17 13 2 3 39 32 319
2017 PS-01 23 31 46 0 0 0 0 54 0 13
2017 PS-02 19 23 18 18 19 3 0 43 38 29
2017 PS-03 18 22 26 18 12 1 4 42 31 154
2017 PS-04 11 14 38 19 17 0 1 25 37 77
2017 PS-05 20 26 27 15 4 4 4 50 20 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 48 24 13 6 4 0 6 77 10 349
2020 PS-01 72 16 11 0 0 0 0 89 0 17
2020 PS-02 46 23 13 3 5 0 10 76 9 39
2020 PS-03 50 25 12 7 1 0 6 79 8 136
2020 PS-04 34 27 19 8 8 1 4 63 17 74
2020 PS-05 43 30 14 3 3 0 7 78 7 30
2019 PS 46 25 12 5 5 0 8 77 11 378
2019 PS-01 56 7 0 14 5 5 14 77 23 19
2019 PS-02 45 22 13 3 8 0 9 74 12 52
2019 PS-03 50 26 9 4 4 0 7 82 9 138
2019 PS-04 36 28 18 7 5 1 5 68 13 100
2019 PS-05 50 21 15 3 0 0 11 80 3 42
2018 PS 41 30 10 5 5 1 8 78 11 285
2018 PS-01 58 21 5 5 5 0 5 83 11 19
2018 PS-02 37 38 7 5 3 0 9 83 9 28
2018 PS-03 46 25 10 3 5 1 9 80 9 128
2018 PS-04 26 42 17 10 4 1 0 69 14 64
2018 PS-05 39 28 7 13 7 0 7 72 21 24
2017 PS 41 22 16 5 5 1 10 71 11 319
2017 PS-01 53 23 8 0 0 0 16 91 0 13
2017 PS-02 45 26 14 3 9 3 0 73 13 29
2017 PS-03 45 22 15 3 2 1 12 76 7 154
2017 PS-04 29 30 22 9 8 0 1 60 17 76
2017 PS-05 48 12 19 0 4 0 18 73 4 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 32 28 22 9 9 0 1 60 17 350
2020 PS-01 56 28 11 5 0 0 0 84 5 17
2020 PS-02 24 32 28 5 10 0 0 57 16 40
2020 PS-03 29 27 24 10 10 0 0 56 21 135
2020 PS-04 27 27 23 12 12 0 0 54 23 75
2020 PS-05 36 34 17 7 3 0 3 72 10 30
2019 PS 26 32 20 10 9 0 3 60 19 372
2019 PS-01 49 26 16 5 5 0 0 75 9 19
2019 PS-02 24 34 17 12 6 0 6 62 20 52
2019 PS-03 23 32 23 9 11 0 2 57 20 136
2019 PS-04 23 32 26 9 8 0 2 56 17 98
2019 PS-05 31 35 10 14 6 0 4 69 21 41
2018 PS 26 30 20 12 9 0 2 58 22 285
2018 PS-01 26 37 5 16 11 0 5 67 28 19
2018 PS-02 42 28 21 5 3 0 0 71 9 28
2018 PS-03 20 33 25 12 9 0 0 53 21 127
2018 PS-04 23 29 19 17 11 1 1 53 28 65
2018 PS-05 39 25 7 14 11 0 4 67 25 23
2017 PS 23 28 25 15 7 1 2 53 22 317
2017 PS-01 23 38 31 7 0 0 0 62 7 13
2017 PS-02 22 39 21 18 0 0 0 61 18 29
2017 PS-03 19 29 26 17 7 1 2 49 25 153
2017 PS-04 23 25 23 16 9 1 3 50 26 76
2017 PS-05 40 8 31 10 11 0 0 48 21 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 29 26 19 12 8 0 5 59 21 349
2020 PS-01 50 23 11 0 5 0 11 82 5 17
2020 PS-02 19 33 15 16 8 2 8 58 26 40
2020 PS-03 25 30 20 12 9 0 4 57 22 136
2020 PS-04 29 19 27 14 9 0 1 49 24 74
2020 PS-05 36 30 7 0 13 0 14 77 15 30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 26 28 24 15 6 0 2 55 21 349
2020 PS-01 48 32 13 0 0 0 7 86 0 17
2020 PS-02 38 8 22 16 16 0 0 46 32 40
2020 PS-03 16 34 26 16 7 0 1 51 23 136
2020 PS-04 22 26 25 22 4 1 0 48 26 74
2020 PS-05 33 37 23 3 0 0 3 72 3 30
2019 PS 24 30 25 12 7 1 2 56 19 378
2019 PS-01 65 14 12 0 5 0 5 83 5 19
2019 PS-02 29 35 18 7 6 0 4 67 14 52
2019 PS-03 10 31 31 18 9 0 1 41 28 138
2019 PS-04 29 33 25 8 2 2 1 64 11 100
2019 PS-05 28 30 22 4 5 2 9 65 11 42
2018 PS 22 30 28 9 10 0 1 52 19 284
2018 PS-01 33 39 17 6 6 0 0 72 11 18
2018 PS-02 42 31 11 12 3 0 0 73 16 28
2018 PS-03 17 30 30 9 13 0 0 48 22 126
2018 PS-04 11 36 39 8 6 0 0 47 14 65
2018 PS-05 38 11 17 17 14 4 0 51 32 24
2017 PS 21 26 25 13 9 2 3 50 24 319
2017 PS-01 23 38 23 8 7 0 0 62 15 13
2017 PS-02 23 25 31 14 3 3 0 50 18 29
2017 PS-03 18 26 22 16 13 1 4 46 30 153
2017 PS-04 18 29 30 10 10 1 1 48 21 77
2017 PS-05 28 24 34 7 4 4 0 54 11 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 29 25 23 13 7 1 1 55 21 347
2020 PS-01 52 23 7 11 0 7 0 81 12 17
2020 PS-02 25 32 15 10 16 0 3 58 27 40
2020 PS-03 21 28 25 17 8 2 1 49 26 136
2020 PS-04 28 14 35 15 7 1 0 43 22 74
2020 PS-05 36 34 20 7 0 0 3 72 7 30
2019 PS 24 26 26 14 7 1 1 52 22 376
2019 PS-01 70 9 5 7 5 5 0 83 12 19
2019 PS-02 26 26 23 13 10 0 3 53 23 52
2019 PS-03 18 28 32 16 6 0 1 46 22 138
2019 PS-04 21 24 31 14 8 1 1 46 23 100
2019 PS-05 29 37 10 15 2 2 5 71 19 40
2018 PS 22 27 30 10 9 0 1 50 20 285
2018 PS-01 45 39 0 6 6 0 6 88 12 18
2018 PS-02 30 22 21 20 7 0 0 53 27 28
2018 PS-03 16 32 34 7 10 0 1 48 17 127
2018 PS-04 19 21 37 13 10 0 0 40 24 65
2018 PS-05 39 17 30 0 10 0 4 58 11 24
2017 PS 23 22 29 15 7 2 3 47 23 318
2017 PS-01 39 30 23 0 0 0 8 75 0 13
2017 PS-02 23 15 45 3 10 3 0 40 13 29
2017 PS-03 20 23 29 16 7 1 3 45 24 153
2017 PS-04 12 25 27 21 12 1 1 39 33 76
2017 PS-05 36 12 37 11 4 0 0 48 15 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 36 28 19 11 6 1 0 65 16 346
2020 PS-01 59 16 7 5 7 7 0 81 12 17
2020 PS-02 33 22 24 11 11 0 0 55 21 39
2020 PS-03 32 30 18 13 7 1 0 62 20 135
2020 PS-04 30 32 25 11 3 0 0 61 14 73
2020 PS-05 36 37 20 3 0 0 3 76 3 30
2019 PS 29 35 20 11 3 1 2 65 15 377
2019 PS-01 63 28 5 5 0 0 0 91 5 19
2019 PS-02 25 33 22 15 4 0 1 59 19 52
2019 PS-03 22 39 20 13 5 1 1 61 18 137
2019 PS-04 31 36 25 5 1 1 2 68 6 100
2019 PS-05 36 28 15 12 2 2 4 68 15 42
2018 PS 34 33 21 8 3 0 1 67 11 283
2018 PS-01 39 27 11 17 0 0 6 70 18 18
2018 PS-02 34 26 33 7 0 0 0 60 7 27
2018 PS-03 32 36 21 5 5 0 1 69 10 127
2018 PS-04 27 37 23 10 3 0 0 64 13 64
2018 PS-05 52 17 14 14 0 0 4 72 14 24
2017 PS 31 32 20 8 4 1 4 66 13 318
2017 PS-01 23 46 0 16 7 0 8 75 25 13
2017 PS-02 30 46 21 3 0 0 0 76 3 29
2017 PS-03 30 31 20 9 4 1 4 64 15 154
2017 PS-04 24 36 22 7 8 1 1 62 15 75
2017 PS-05 53 11 24 8 4 0 0 64 12 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 39 30 14 11 6 0 0 69 17 347
2020 PS-01 57 16 13 0 7 7 0 79 7 17
2020 PS-02 47 32 8 5 8 0 0 79 13 40
2020 PS-03 36 29 15 13 7 0 0 65 20 135
2020 PS-04 34 29 17 14 5 0 0 63 20 74
2020 PS-05 40 34 14 7 3 0 3 76 10 30
2019 PS 37 27 19 9 6 1 1 65 16 376
2019 PS-01 75 0 16 5 5 0 0 75 9 19
2019 PS-02 30 38 13 11 6 0 1 69 17 52
2019 PS-03 30 25 23 13 9 0 1 55 22 138
2019 PS-04 44 28 19 4 2 2 1 74 6 98
2019 PS-05 34 30 16 12 2 2 4 68 15 42

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 30 31 18 13 7 0 0 62 20 348
2020 PS-01 43 34 10 7 0 7 0 83 7 17
2020 PS-02 34 24 13 10 18 0 0 59 28 40
2020 PS-03 25 33 16 16 9 0 0 58 25 136
2020 PS-04 23 29 33 14 1 0 0 52 15 73
2020 PS-05 36 44 7 10 0 0 3 83 10 30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 24 30 23 14 8 0 1 55 22 348
2020 PS-01 18 41 11 11 11 7 0 63 24 17
2020 PS-02 29 25 26 10 10 0 0 54 20 40
2020 PS-03 23 33 25 12 6 0 1 57 18 136
2020 PS-04 24 21 24 21 10 0 0 45 31 74
2020 PS-05 13 47 13 17 7 0 3 62 24 30
2019 PS 28 29 24 9 8 0 1 58 18 376
2019 PS-01 55 19 16 0 9 0 0 74 9 19
2019 PS-02 37 34 12 8 6 0 3 73 14 52
2019 PS-03 26 33 19 12 11 0 0 59 22 137
2019 PS-04 22 26 37 8 6 1 1 48 14 100
2019 PS-05 26 24 33 11 2 2 2 52 13 41
2018 PS 26 33 20 12 8 0 1 59 20 284
2018 PS-01 22 28 28 17 6 0 0 50 22 18
2018 PS-02 43 26 11 17 3 0 0 69 20 28
2018 PS-03 22 36 25 7 9 0 1 59 16 127
2018 PS-04 18 36 18 18 9 0 0 54 27 64
2018 PS-05 39 17 14 20 10 0 0 56 30 24
2017 PS 20 26 27 11 11 2 3 48 23 314
2017 PS-01 0 15 31 23 23 0 8 16 50 13
2017 PS-02 16 29 29 10 16 0 0 45 26 29
2017 PS-03 22 28 26 12 7 2 3 53 20 152
2017 PS-04 11 24 32 9 21 1 1 36 31 75
2017 PS-05 39 28 16 13 4 0 0 67 17 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 37 34 14 8 4 0 2 73 13 345
2020 PS-01 70 10 0 7 0 0 13 92 8 17
2020 PS-02 32 32 18 8 11 0 0 64 19 39
2020 PS-03 28 38 19 10 4 0 1 66 14 135
2020 PS-04 38 39 8 10 5 0 0 77 15 72
2020 PS-05 40 41 13 0 3 0 3 83 3 30
2019 PS 40 29 14 9 6 1 1 70 16 374
2019 PS-01 75 11 5 5 0 5 0 90 5 19
2019 PS-02 43 24 17 7 7 0 3 69 14 51
2019 PS-03 33 30 17 13 7 0 1 63 20 138
2019 PS-04 43 30 14 7 5 1 1 74 12 99
2019 PS-05 42 30 11 10 0 2 5 78 10 40
2018 PS 39 30 14 7 8 0 1 69 16 283
2018 PS-01 45 22 6 17 6 0 6 70 23 18
2018 PS-02 57 29 10 3 0 0 0 87 3 28
2018 PS-03 30 33 18 9 11 0 0 63 19 126
2018 PS-04 40 28 11 8 13 0 0 68 21 65
2018 PS-05 62 24 14 0 0 0 0 86 0 24
2017 PS 37 33 17 5 7 1 1 71 12 319
2017 PS-01 46 31 23 0 0 0 0 77 0 13
2017 PS-02 32 39 22 3 3 0 0 71 6 29
2017 PS-03 34 36 16 5 7 1 1 71 12 154
2017 PS-04 39 24 20 5 8 1 3 66 13 77
2017 PS-05 45 24 7 12 8 0 4 72 20 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 31 34 24 7 4 0 0 65 11 347
2020 PS-01 25 32 18 13 5 7 0 61 19 17
2020 PS-02 22 37 23 10 5 2 0 61 16 40
2020 PS-03 32 32 25 7 4 0 0 64 11 134
2020 PS-04 32 33 26 5 4 0 0 66 9 74
2020 PS-05 23 47 17 7 3 0 3 72 10 30

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 64 18 7 3 1 1 6 88 4 351
2020 PS-01 70 23 0 0 0 7 0 100 0 17
2020 PS-02 77 0 11 3 0 3 7 85 3 40
2020 PS-03 59 21 8 4 2 1 6 86 5 136
2020 PS-04 65 22 5 1 0 0 7 93 1 75
2020 PS-05 67 17 3 3 3 0 7 89 7 30
2019 PS 69 13 6 2 2 1 7 90 4 377
2019 PS-01 84 7 5 5 0 0 0 91 5 19
2019 PS-02 64 15 7 0 0 1 12 92 0 52
2019 PS-03 69 15 5 3 2 0 6 89 5 138
2019 PS-04 74 9 5 1 3 2 7 91 4 100
2019 PS-05 60 17 7 3 4 2 7 85 8 41
2018 PS 68 14 4 1 4 1 6 89 6 284
2018 PS-01 56 22 0 6 0 0 17 93 7 18
2018 PS-02 82 10 2 0 0 3 3 98 0 28
2018 PS-03 68 14 4 1 7 2 5 88 8 127
2018 PS-04 68 14 8 2 5 0 4 85 7 65
2018 PS-05 73 20 7 0 0 0 0 93 0 24

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 70 12 7 3 3 2 3 86 7 350
2020 PS-01 80 0 0 7 7 7 0 86 14 17
2020 PS-02 65 15 5 8 3 4 0 84 11 40
2020 PS-03 64 15 10 3 3 1 3 83 6 136
2020 PS-04 72 13 6 3 3 1 1 88 5 75
2020 PS-05 77 7 3 3 3 0 7 89 7 30
2019 PS 66 18 8 3 4 0 2 85 7 378
2019 PS-01 90 0 0 5 0 0 5 95 5 19
2019 PS-02 63 22 9 1 2 1 1 87 4 52
2019 PS-03 65 14 10 5 6 0 1 80 10 138
2019 PS-04 65 26 5 0 1 0 4 94 1 100
2019 PS-05 64 14 9 6 2 0 4 81 9 42
2018 PS 57 19 8 4 8 1 3 80 12 284
2018 PS-01 78 6 0 0 0 0 17 100 0 18
2018 PS-02 51 26 11 0 9 3 0 79 9 28
2018 PS-03 54 19 8 5 9 1 3 77 14 127
2018 PS-04 56 24 9 1 8 1 0 82 9 64
2018 PS-05 73 7 7 14 0 0 0 79 14 24
2017 PS 68 14 5 4 3 1 4 87 8 319
2017 PS-01 62 0 8 0 15 8 8 73 18 13
2017 PS-02 71 19 6 0 0 0 3 94 0 29
2017 PS-03 68 13 5 4 5 1 5 85 9 154
2017 PS-04 62 22 3 8 1 0 4 88 10 77
2017 PS-05 92 0 0 4 4 0 0 92 8 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 56 27 11 4 1 1 1 84 5 346
2020 PS-01 80 13 0 0 0 7 0 100 0 17
2020 PS-02 53 26 15 5 0 0 0 79 5 39
2020 PS-03 48 31 12 6 2 0 1 80 8 135
2020 PS-04 66 20 12 3 0 0 0 85 3 73
2020 PS-05 42 44 11 0 0 0 3 89 0 29
2019 PS 49 32 11 3 4 0 2 82 7 376
2019 PS-01 90 5 0 0 0 0 5 100 0 18
2019 PS-02 51 29 7 4 8 0 1 82 11 52
2019 PS-03 40 37 13 3 5 0 1 79 8 138
2019 PS-04 48 32 13 3 2 0 2 82 5 99
2019 PS-05 52 31 8 4 0 0 4 87 4 42
2018 PS 42 33 13 6 4 0 1 76 10 280
2018 PS-01 53 17 18 0 0 0 12 80 0 17
2018 PS-02 48 35 8 0 8 0 0 83 8 28
2018 PS-03 35 36 17 7 3 0 1 72 11 125
2018 PS-04 48 31 13 5 3 0 0 79 8 64
2018 PS-05 57 28 0 4 11 0 0 86 14 24
2017 PS 47 25 13 6 5 1 2 75 12 317
2017 PS-01 54 16 16 0 7 0 8 75 8 13
2017 PS-02 53 25 16 3 3 0 0 78 6 29
2017 PS-03 40 31 15 5 6 1 2 74 11 154
2017 PS-04 49 24 11 6 8 0 1 75 14 76
2017 PS-05 53 18 8 21 0 0 0 71 21 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 61 17 9 4 6 1 2 81 10 349
2020 PS-01 67 13 0 0 13 7 0 86 14 17
2020 PS-02 60 19 8 3 10 0 0 79 13 40
2020 PS-03 58 19 11 6 5 0 1 77 11 135
2020 PS-04 60 16 11 3 7 2 3 79 10 74
2020 PS-05 67 20 3 3 3 0 3 90 7 30
2019 PS 57 22 9 4 5 0 2 81 10 377
2019 PS-01 90 0 0 0 5 0 5 95 5 19
2019 PS-02 67 23 2 0 6 0 3 92 6 51
2019 PS-03 48 25 12 8 7 1 0 73 15 138
2019 PS-04 59 25 12 1 1 0 2 86 2 100
2019 PS-05 57 18 6 10 4 0 4 79 14 42
2018 PS 56 23 8 6 6 0 1 79 12 282
2018 PS-01 61 11 17 0 0 0 11 81 0 18
2018 PS-02 70 21 0 6 3 0 0 91 9 28
2018 PS-03 53 21 11 7 7 0 1 75 14 126
2018 PS-04 59 24 6 5 7 0 0 83 11 64
2018 PS-05 35 48 4 10 4 0 0 83 14 24
2017 PS 60 16 12 4 4 1 3 79 9 319
2017 PS-01 62 8 8 8 7 0 8 75 16 13
2017 PS-02 72 18 10 0 0 0 0 90 0 29
2017 PS-03 55 20 13 3 6 1 3 77 9 154
2017 PS-04 63 13 13 5 4 0 3 78 9 77
2017 PS-05 73 12 4 8 4 0 0 84 12 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 55 8 5 2 1 0 28 89 3 347
2020 PS-01 50 0 0 0 0 7 43 100 0 17
2020 PS-02 60 4 0 0 0 0 36 100 0 40
2020 PS-03 59 5 2 0 1 0 32 94 2 133
2020 PS-04 46 15 16 7 1 0 15 72 9 74
2020 PS-05 40 27 3 0 0 0 30 95 0 30
2019 PS 52 12 6 2 1 0 28 88 4 374
2019 PS-01 77 0 0 0 0 0 23 100 0 19
2019 PS-02 67 1 0 0 0 0 32 100 0 52
2019 PS-03 56 9 2 0 0 0 33 97 0 137
2019 PS-04 34 25 15 5 3 0 17 71 10 98
2019 PS-05 48 13 10 6 0 0 24 80 7 41
2018 PS 45 9 6 2 2 0 36 85 6 281
2018 PS-01 39 11 6 0 0 6 39 90 0 18
2018 PS-02 62 5 0 0 0 0 32 100 0 28
2018 PS-03 46 4 2 0 1 0 47 94 2 126
2018 PS-04 36 19 17 6 7 0 17 65 15 64
2018 PS-05 62 11 7 6 0 0 14 85 7 24
2017 PS 52 9 6 2 2 0 29 86 5 319
2017 PS-01 38 16 16 0 0 0 31 78 0 13
2017 PS-02 59 3 0 0 0 0 38 100 0 29
2017 PS-03 51 5 2 0 1 0 41 94 2 154
2017 PS-04 44 22 11 5 5 0 13 76 12 77
2017 PS-05 71 9 7 8 0 0 4 84 9 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 62 20 8 4 1 0 4 87 5 350
2020 PS-01 69 25 0 0 0 7 0 100 0 17
2020 PS-02 59 23 10 5 0 0 2 84 5 40
2020 PS-03 66 21 2 5 0 0 5 92 6 136
2020 PS-04 62 14 15 3 3 0 4 79 5 75
2020 PS-05 42 38 10 0 7 0 3 82 7 29
2019 PS 63 19 8 3 1 0 6 87 4 377
2019 PS-01 77 0 14 0 0 0 9 85 0 19
2019 PS-02 55 24 11 4 1 0 5 83 6 52
2019 PS-03 62 16 10 4 1 0 6 84 5 138
2019 PS-04 64 25 4 1 1 0 5 93 2 100
2019 PS-05 61 26 4 0 4 0 4 91 5 41
2018 PS 63 16 9 2 1 0 9 87 3 280
2018 PS-01 50 22 6 6 6 0 11 81 12 18
2018 PS-02 70 16 8 0 0 0 7 92 0 28
2018 PS-03 62 15 10 3 1 0 9 85 4 125
2018 PS-04 61 18 9 4 0 0 9 86 4 64
2018 PS-05 79 11 7 0 0 0 4 93 0 24
2017 PS 60 23 7 2 1 1 7 89 3 317
2017 PS-01 38 31 23 0 0 0 8 75 0 13
2017 PS-02 47 31 10 9 0 0 3 80 10 29
2017 PS-03 60 23 5 2 0 1 10 92 2 153
2017 PS-04 69 19 4 0 3 0 5 93 3 76
2017 PS-05 62 34 4 0 0 0 0 96 0 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 72 13 6 2 3 1 3 88 5 351
2020 PS-01 43 25 0 10 16 0 7 72 28 17
2020 PS-02 79 5 13 3 0 0 0 84 3 40
2020 PS-03 74 14 4 2 2 1 3 92 4 136
2020 PS-04 82 9 5 0 2 0 1 92 3 75
2020 PS-05 74 20 3 0 0 0 3 97 0 30
2019 PS 67 15 4 3 6 0 5 87 9 378
2019 PS-01 58 12 21 5 5 0 0 70 9 19
2019 PS-02 58 30 1 4 4 0 3 91 8 52
2019 PS-03 76 11 2 3 2 0 6 92 5 138
2019 PS-04 63 16 3 3 8 2 4 85 12 100
2019 PS-05 60 17 13 0 8 0 2 78 9 42
2018 PS 71 10 5 3 4 0 8 87 8 282
2018 PS-01 50 6 17 0 17 0 11 62 19 18
2018 PS-02 60 17 8 6 7 0 3 79 13 28
2018 PS-03 76 8 4 3 2 0 7 91 5 126
2018 PS-04 70 9 3 2 7 0 9 87 10 64
2018 PS-05 75 14 4 0 0 0 7 96 0 24
2017 PS 68 15 4 3 4 1 5 87 8 320
2017 PS-01 23 23 0 30 16 8 0 50 50 13
2017 PS-02 61 24 5 0 3 0 6 91 3 29
2017 PS-03 70 15 3 2 3 1 6 91 5 154
2017 PS-04 75 7 7 3 4 1 3 86 7 78
2017 PS-05 82 10 0 0 8 0 0 92 8 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 43 34 18 2 1 0 1 78 4 351
2020 PS-01 59 23 11 0 0 0 7 88 0 17
2020 PS-02 37 38 20 3 2 0 0 74 5 40
2020 PS-03 36 38 21 2 2 0 1 74 5 136
2020 PS-04 45 33 19 3 0 0 0 78 3 75
2020 PS-05 63 27 3 3 0 0 3 93 3 30
2019 PS 52 29 13 2 1 0 3 84 2 377
2019 PS-01 58 16 20 0 0 0 5 79 0 19
2019 PS-02 57 23 11 2 2 0 4 84 4 51
2019 PS-03 50 32 15 1 1 0 1 83 2 138
2019 PS-04 53 30 10 3 1 0 3 85 4 100
2019 PS-05 33 42 21 0 0 0 4 78 0 42
2018 PS 52 28 12 3 2 0 4 83 5 280
2018 PS-01 50 6 17 17 6 0 6 59 23 18
2018 PS-02 54 31 7 5 0 0 3 88 5 27
2018 PS-03 49 26 17 3 2 0 4 78 5 126
2018 PS-04 52 35 8 1 1 0 3 89 3 64
2018 PS-05 65 31 0 0 0 0 4 100 0 24
2017 PS 56 24 11 3 1 1 3 84 5 319
2017 PS-01 46 16 23 15 0 0 0 62 15 13
2017 PS-02 63 15 10 3 6 0 3 80 10 29
2017 PS-03 50 30 14 3 1 1 3 82 4 154
2017 PS-04 62 21 9 3 1 0 4 87 4 77
2017 PS-05 72 21 3 0 0 4 0 97 0 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 19 39 29 9 4 0 0 59 13 349
2020 PS-01 25 50 18 7 0 0 0 75 7 17
2020 PS-02 23 40 20 13 5 0 0 62 18 40
2020 PS-03 12 36 33 13 5 0 0 49 18 135
2020 PS-04 21 37 33 6 3 0 0 58 9 75
2020 PS-05 23 54 20 0 3 0 0 77 3 30

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 11 30 37 16 6 0 0 41 22 349
2020 PS-01 25 46 23 0 7 0 0 70 7 17
2020 PS-02 9 27 35 15 13 0 0 36 28 40
2020 PS-03 8 24 46 17 4 0 0 32 22 136
2020 PS-04 8 27 37 23 5 0 0 35 29 73
2020 PS-05 16 54 17 10 3 0 0 70 13 30
2019 PS 11 29 36 17 6 0 0 41 22 377
2019 PS-01 35 30 26 9 0 0 0 65 9 19
2019 PS-02 8 37 34 18 4 0 0 45 21 52
2019 PS-03 8 30 37 19 6 0 0 38 25 137
2019 PS-04 10 24 41 18 4 1 2 36 23 100
2019 PS-05 11 35 36 14 4 0 0 45 18 42
2018 PS 12 24 41 15 7 0 0 36 22 285
2018 PS-01 22 34 22 22 0 0 0 56 22 18
2018 PS-02 24 19 33 20 3 0 0 43 23 28
2018 PS-03 7 22 51 14 6 0 0 29 20 128
2018 PS-04 10 23 38 17 12 0 0 33 29 64
2018 PS-05 17 28 31 13 10 0 0 45 23 24
2017 PS 9 26 38 18 7 1 1 35 26 321
2017 PS-01 15 23 54 8 0 0 0 38 8 13
2017 PS-02 13 13 40 18 13 3 0 27 32 29
2017 PS-03 5 25 43 19 7 0 1 31 26 154
2017 PS-04 5 28 33 25 7 1 1 34 32 78
2017 PS-05 16 24 45 8 7 0 0 40 15 23

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 12 19 45 18 6 0 0 24 31 349
2020 PS-01 7 11 44 18 13 0 7 34 19 17
2020 PS-02 20 18 36 21 4 0 0 25 38 40
2020 PS-03 12 22 47 15 4 0 0 19 34 135
2020 PS-04 13 20 48 14 5 0 0 19 33 74
2020 PS-05 10 13 44 26 7 0 0 33 23 30
2019 PS 13 21 40 19 7 0 0 26 34 373
2019 PS-01 9 12 39 12 28 0 0 40 21 19
2019 PS-02 21 20 34 22 3 0 0 26 41 52
2019 PS-03 10 22 50 15 4 0 0 18 32 137
2019 PS-04 13 27 31 22 8 0 0 30 39 98
2019 PS-05 9 20 33 29 8 0 0 37 29 42
2018 PS 14 21 41 20 5 0 0 25 35 284
2018 PS-01 6 22 44 17 11 0 0 28 28 18
2018 PS-02 12 19 37 26 6 0 0 32 31 27
2018 PS-03 13 22 46 17 2 0 0 19 35 127
2018 PS-04 17 23 27 26 8 0 0 33 40 65
2018 PS-05 14 20 55 4 7 0 0 11 34 24
2017 PS 11 28 37 19 5 0 0 24 39 321
2017 PS-01 0 54 31 8 7 0 0 15 54 13
2017 PS-02 13 25 37 19 7 0 0 26 37 29
2017 PS-03 9 28 43 14 4 0 1 18 38 154
2017 PS-04 9 33 30 24 4 0 0 28 42 78
2017 PS-05 25 15 40 20 0 0 0 20 40 23
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 49 31 18 1 39 61 352
2020 PS-01 41 30 23 7 42 58 17
2020 PS-02 45 29 25 0 39 61 40
2020 PS-03 62 25 13 0 29 71 136
2020 PS-04 51 32 14 3 38 62 76
2020 PS-05 37 30 30 3 44 56 30

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PS 37 63 168
2020 PS-02 45 55 18
2020 PS-03 36 64 84
2020 PS-04 22 78 40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 38 21 11 4 8 1 17 71 15 350
2020 PS-01 57 0 0 5 0 0 38 92 8 17
2020 PS-02 38 24 10 5 5 3 15 75 13 39
2020 PS-03 35 20 14 3 13 0 16 64 19 136
2020 PS-04 36 24 13 5 6 0 15 71 13 76
2020 PS-05 45 17 11 7 0 3 17 78 9 29
2019 PS 35 17 13 9 14 1 11 59 26 367
2019 PS-01 44 9 7 9 25 0 5 56 36 19
2019 PS-02 29 14 24 8 13 0 13 49 24 49
2019 PS-03 33 18 9 13 15 1 12 59 31 134
2019 PS-04 31 23 11 8 12 1 13 63 24 99
2019 PS-05 51 13 14 2 13 2 4 68 16 40
2018 PS 34 14 13 13 14 1 11 55 31 282
2018 PS-01 21 16 16 21 16 0 11 41 41 19
2018 PS-02 59 14 0 8 10 3 6 80 20 28
2018 PS-03 29 15 16 10 16 1 14 51 30 127
2018 PS-04 26 11 13 23 13 0 13 43 42 64
2018 PS-05 55 4 6 14 17 0 4 61 33 23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 6 21 11 17 43 1 2 28 61 168
2020 PS-02 0 37 0 28 34 0 0 37 63 18
2020 PS-03 8 16 13 19 42 0 1 25 62 84
2020 PS-04 2 12 10 13 61 0 2 15 75 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PS 4 15 8 21 51 1 1 19 72 168
2020 PS-02 0 11 23 28 33 0 6 12 64 18
2020 PS-03 5 11 6 23 55 1 0 15 79 84
2020 PS-04 0 12 7 18 62 0 0 12 80 40
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