2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 49 43 9 0 0 0 0 91 0 14
2018 PR 38 47 15 0 0 0 0 85 0 10
2017 PR 27 54 12 7 0 0 0 81 7 22
2014 PR 33 40 12 6 8 0 0 73 14 32

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 48 13 5 0 0 0 81 5 15
2018 PR 31 47 15 8 0 0 0 77 8 10
2017 PR 13 27 25 17 19 0 0 39 36 22

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 54 32 13 0 0 0 0 87 0 15
2018 PR 54 46 0 0 0 0 0 100 0 10
2017 PR 74 26 0 0 0 0 0 100 0 21
2014 PR 46 39 6 9 0 0 0 85 9 31

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 46 41 13 0 0 0 0 87 0 15
2018 PR 70 23 7 0 0 0 0 93 0 10
2017 PR 38 51 4 7 0 0 0 89 7 22
2014 PR 50 38 4 0 8 0 0 88 8 32

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 38 40 22 0 0 0 0 78 0 15
2018 PR 46 32 22 0 0 0 0 78 0 10
2017 PR 11 37 17 21 14 0 0 48 35 22
2014 PR 25 29 19 8 12 7 0 58 22 32

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 44 35 22 0 0 0 0 78 0 15
2018 PR 38 39 22 0 0 0 0 78 0 10
2017 PR 26 22 24 25 3 0 0 48 28 22
2014 PR 27 29 22 10 12 0 0 56 23 32

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 48 19 0 0 0 0 81 0 15
2018 PR 38 40 14 0 8 0 0 78 8 10
2017 PR 33 23 17 11 13 0 4 58 25 22
2014 PR 16 42 17 6 14 0 6 61 22 32
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 43 49 8 0 0 0 0 92 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 68 27 0 0 5 0 0 95 5 15
2018 PR 39 46 15 0 0 0 0 85 0 10
2017 PR 42 13 28 11 7 0 0 54 18 22
2014 PR 27 31 21 4 14 2 0 60 19 32

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 62 32 0 5 0 0 0 95 5 15
2018 PR 70 0 30 0 0 0 0 70 0 10
2017 PR 36 18 22 10 14 0 0 54 24 22
2014 PR 38 21 10 6 21 4 0 61 29 32

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 35 41 19 0 0 5 0 80 0 15
2018 PR 14 32 46 8 0 0 0 47 8 10
2017 PR 26 29 18 18 10 0 0 55 28 22
2014 PR 20 30 13 10 17 9 2 56 30 32

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 43 27 6 0 5 0 65 6 15
2018 PR 15 40 31 15 0 0 0 55 15 10
2017 PR 23 31 14 13 15 4 0 57 29 22
2014 PR 24 20 16 2 29 8 0 48 34 32

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 22 38 30 6 0 5 0 63 6 15
2018 PR 7 47 38 7 0 0 0 55 7 10
2017 PR 19 33 13 14 18 4 0 54 33 22
2014 PR 21 17 18 4 29 10 0 43 37 32

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 32 37 14 5 6 5 0 74 12 15
2018 PR 15 56 7 14 8 0 0 71 22 10
2017 PR 4 46 14 18 15 4 0 52 33 22
2014 PR 20 13 13 19 23 13 0 37 48 32
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 35 41 19 5 0 0 0 76 5 15
2018 PR 32 45 8 15 0 0 0 77 15 10
2017 PR 25 16 28 18 14 0 0 41 31 22
2014 PR 21 22 30 13 15 0 0 43 28 31

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 41 21 5 0 0 0 73 5 15
2018 PR 24 69 8 0 0 0 0 92 0 10
2017 PR 14 59 19 8 0 0 0 74 8 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 62 27 11 0 0 0 0 89 0 15
2018 PR 39 38 23 0 0 0 0 77 0 10
2017 PR 28 11 37 14 7 0 4 40 21 22
2014 PR 33 19 21 13 15 0 0 52 27 32

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 46 40 13 0 0 0 0 87 0 15
2018 PR 55 22 24 0 0 0 0 76 0 10
2017 PR 13 43 18 23 4 0 0 56 27 22
2014 PR 23 36 23 13 4 0 0 60 17 31

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 13 44 32 5 0 5 0 60 6 15
2018 PR 16 69 7 0 8 0 0 85 8 10
2017 PR 30 36 14 7 10 0 4 68 17 22
2014 PR 20 40 10 13 14 4 0 62 28 32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 14 38 20 6 6 0 17 62 14 14
2018 PR 31 39 15 0 15 0 0 70 15 10
2017 PR 21 26 22 5 10 9 7 56 18 22
2014 PR 10 25 12 17 26 2 7 39 48 32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 57 24 14 5 0 0 0 81 5 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 52 29 13 0 0 0 5 86 0 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 68 22 5 0 0 0 5 94 0 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 65 29 0 0 0 0 6 100 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 22 57 21 0 0 0 0 79 0 15
2018 PR 39 46 14 0 0 0 0 86 0 10
2017 PR 18 42 25 3 8 0 4 63 11 22
2014 PR 18 36 21 8 17 0 0 54 25 32

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 46 16 5 0 0 0 79 5 15
2018 PR 56 30 14 0 0 0 0 86 0 10
2017 PR 7 54 18 8 10 0 4 63 19 22
2014 PR 22 33 14 19 13 0 0 54 31 32

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 43 40 16 0 0 0 0 84 0 15
2018 PR 56 29 7 0 8 0 0 85 8 10
2017 PR 33 34 21 12 0 0 0 67 12 22
2014 PR 20 34 10 23 13 0 0 54 35 32

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 13 40 41 5 0 0 0 54 5 15
2018 PR 23 55 14 8 0 0 0 78 8 10
2017 PR 17 21 36 17 0 3 8 42 18 22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 41 46 13 0 0 0 0 87 0 15
2018 PR 38 55 8 0 0 0 0 92 0 10
2017 PR 36 19 9 15 18 0 4 57 34 22
2014 PR 24 25 25 12 13 0 0 50 25 31

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 29 56 15 0 0 0 0 85 0 14
2018 PR 61 24 7 8 0 0 0 85 8 10
2017 PR 41 47 6 0 0 0 6 93 0 22
2014 PR 43 40 15 2 0 0 0 83 2 32

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PR 22 51 27 15
2018 PR 8 85 7 10
2017 PR 24 48 28 22
2014 PR 25 51 24 31
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 41 38 16 0 5 0 0 79 5 15
2018 PR 31 62 8 0 0 0 0 92 0 10
2017 PR 32 42 21 4 0 0 0 75 4 22
2014 PR 34 36 15 10 4 0 0 71 14 31

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 60 16 5 0 0 0 79 5 15
2018 PR 7 78 15 0 0 0 0 85 0 10
2017 PR 11 52 30 0 7 0 0 62 7 22
2014 PR 25 26 28 8 13 0 0 50 21 32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 6 46 43 5 0 0 0 5 52 15
2018 PR 0 31 38 23 7 0 0 31 31 10
2017 PR 0 27 38 20 11 0 4 33 28 22
2014 PR 16 30 33 4 8 4 5 13 51 32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 0 21 51 16 11 0 0 27 21 15
2018 PR 0 8 31 38 7 16 0 54 9 10
2017 PR 0 18 35 24 16 0 7 43 19 22
2014 PR 9 36 21 17 15 0 2 32 46 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 8 29 38 25 0 0 0 25 37 15
2018 PR 16 23 22 15 7 16 0 27 47 10
2017 PR 0 21 42 9 11 9 7 24 25 22
2014 PR 29 27 23 14 8 0 0 22 55 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 0 6 48 46 0 0 0 46 6 15
2018 PR 0 0 24 62 15 0 0 76 0 10
2017 PR 0 9 40 30 14 0 8 47 10 21
2014 PR 2 17 35 22 22 0 2 46 19 32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 8 27 27 33 5 0 0 38 35 15
2018 PR 24 16 31 14 15 0 0 29 40 10
2017 PR 4 14 42 14 18 0 8 35 19 22
2014 PR 35 13 18 19 11 2 2 31 50 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 21 8 30 33 8 0 0 41 29 15
2018 PR 0 16 23 53 7 0 0 61 16 10
2017 PR 0 13 29 15 16 4 22 42 18 22
2014 PR 12 8 17 29 29 0 5 60 21 32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 0 35 46 19 0 0 0 19 35 15
2018 PR 0 39 38 22 0 0 0 22 39 10
2017 PR 0 10 36 31 16 0 7 50 10 22
2014 PR 16 19 44 15 4 0 2 20 35 32

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 0 14 41 26 18 0 0 45 14 14

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 13 46 30 5 5 0 0 60 11 15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 54 24 13 8 0 0 0 79 8 15
2018 PR 23 46 16 15 0 0 0 69 15 10
2017 PR 34 23 3 18 19 0 4 59 38 22
2014 PR 16 42 0 13 27 2 0 59 41 32

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 46 35 13 5 0 0 0 81 5 15
2018 PR 54 31 15 0 0 0 0 85 0 10
2017 PR 20 26 20 16 19 0 0 45 35 22
2014 PR 10 57 10 6 17 0 0 66 23 32

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 46 16 0 0 5 0 83 0 15
2018 PR 32 53 15 0 0 0 0 85 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 54 8 5 0 0 0 87 5 15
2018 PR 38 62 0 0 0 0 0 100 0 10
2017 PR 31 31 22 0 16 0 0 62 16 21
2014 PR 25 52 8 10 4 0 0 77 14 32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 33 40 16 5 0 0 5 77 6 15
2018 PR 38 47 14 0 0 0 0 86 0 10
2017 PR 12 43 24 3 11 3 4 59 15 22
2014 PR 28 41 17 8 4 0 2 70 13 32

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 38 62 0 0 0 0 0 100 0 15
2018 PR 46 39 15 0 0 0 0 85 0 10
2017 PR 36 22 14 17 11 0 0 58 28 22
2014 PR 27 48 15 4 4 2 0 76 9 31

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 38 8 48 0 0 5 0 49 0 15
2018 PR 16 54 23 0 0 7 0 76 0 10
2017 PR 14 38 8 7 25 4 4 56 35 22
2014 PR 8 41 14 2 31 2 2 51 35 32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 32 33 16 0 5 13 0 75 6 15
2018 PR 31 62 8 0 0 0 0 92 0 10
2017 PR 22 32 13 22 7 4 0 57 30 22
2014 PR 19 41 13 14 13 0 0 60 28 32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 27 38 24 5 0 5 0 69 6 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 24 25 24 8 5 13 0 57 15 15
2018 PR 31 38 23 0 8 0 0 69 8 10
2017 PR 6 27 16 10 31 7 4 37 45 22
2014 PR 14 30 16 10 28 2 0 45 39 32

Physical environment and equipment

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 25 57 8 5 6 0 0 81 11 15
2017 PR 36 35 11 14 0 0 4 74 15 22
2014 PR 32 37 10 11 8 0 2 70 20 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 46 48 6 0 0 0 0 94 0 15
2017 PR 53 28 19 0 0 0 0 81 0 22
2014 PR 36 34 12 4 13 0 0 71 17 31

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 PR 68 32 0 0 0 0 0 100 0 22
2014 PR 49 26 17 4 0 4 0 78 4 31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 62 5 0 6 0 19 8 92 8 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 22 24 13 0 22 0 52 17 15
2018 PR 23 31 38 0 0 7 0 59 0 10
2017 PR 15 32 23 0 23 7 0 51 24 22
2014 PR 6 25 27 10 17 16 0 36 33 32

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 27 35 13 13 0 11 0 70 15 15
2018 PR 46 16 38 0 0 0 0 62 0 10
2017 PR 24 33 14 0 23 7 0 61 24 22
2014 PR 10 46 14 8 17 6 0 59 26 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PR 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 14 24 0 13 25 5 46 19 15
2018 PR 23 38 31 0 0 7 0 67 0 10
2017 PR 15 32 29 4 11 5 4 52 17 22
2014 PR 6 50 12 0 4 26 2 77 6 32

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 27 27 8 0 14 5 57 10 15
2018 PR 38 31 31 0 0 0 0 69 0 10
2017 PR 25 35 15 0 15 7 4 66 17 22
2014 PR 14 41 19 4 4 14 4 67 10 32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PR 32 68 15
Top of page

Workplace well-being

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 24 38 32 0 5 0 0 63 5 15
2018 PR 31 46 23 0 0 0 0 77 0 10
2017 PR 11 11 50 4 15 9 0 24 21 22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 57 24 0 0 0 0 76 0 15
2018 PR 31 15 38 16 0 0 0 46 16 10
2017 PR 22 10 30 20 15 3 0 33 36 21

Work-related stress

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 38 16 25 0 14 0 8 58 15 15
2018 PR 15 7 23 47 8 0 0 22 54 10
2017 PR 23 23 29 6 7 4 8 52 15 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 30 36 0 8 0 8 53 9 15
2018 PR 29 40 24 0 8 0 0 68 8 10
2017 PR 31 24 19 11 11 0 4 57 23 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 32 22 32 6 0 0 8 58 6 15
2018 PR 29 16 55 0 0 0 0 45 0 10
2017 PR 42 13 26 7 4 0 7 59 12 22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 32 40 0 6 14 0 8 79 21 15
2018 PR 14 22 40 16 8 0 0 36 24 10
2017 PR 22 25 22 4 15 4 7 54 21 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 59 19 6 0 8 0 8 85 9 15
2018 PR 53 23 24 0 0 0 0 76 0 10
2017 PR 62 18 11 0 0 0 9 87 0 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 30 41 24 5 0 0 0 70 5 15
2018 PR 52 16 32 0 0 0 0 68 0 10
2017 PR 32 36 18 7 3 0 4 71 10 22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 19 32 41 0 0 8 0 56 0 15
2018 PR 14 47 39 0 0 0 0 61 0 10
2017 PR 22 33 15 18 0 0 12 62 21 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 20 34 26 11 0 9 0 59 12 14
2018 PR 29 24 47 0 0 0 0 53 0 10
2017 PR 14 43 19 7 4 0 12 66 13 22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 15 53 6 18 0 0 9 74 19 14
2018 PR 45 23 24 8 0 0 0 68 8 10
2017 PR 25 25 31 8 3 0 8 54 12 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 40 19 27 5 0 0 8 65 6 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 30 27 38 0 5 0 0 56 5 15
2018 PR 45 16 31 8 0 0 0 61 8 10
2017 PR 29 33 26 4 4 0 4 65 8 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 51 30 5 6 0 8 0 88 6 15
2018 PR 38 38 16 8 0 0 0 76 8 10
2017 PR 37 30 18 7 4 0 4 69 12 22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 57 22 5 0 0 8 8 94 0 15
2018 PR 60 16 24 0 0 0 0 76 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 71 8 13 0 8 0 0 79 8 15
2018 PR 60 40 0 0 0 0 0 100 0 10
2017 PR 49 29 0 15 4 0 4 80 20 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 76 6 19 0 0 0 0 81 0 15
2018 PR 78 15 8 0 0 0 0 92 0 10
2017 PR 34 32 9 22 0 0 4 68 22 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 73 19 0 0 0 0 8 100 0 15
2018 PR 85 7 0 8 0 0 0 92 8 10
2017 PR 44 24 3 22 4 0 4 71 26 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 72 12 0 0 0 0 17 100 0 14
2018 PR 61 16 8 8 0 0 7 83 8 10
2017 PR 49 12 8 3 0 0 29 85 4 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 77 9 9 0 0 0 6 91 0 14
2018 PR 85 8 0 0 0 0 7 100 0 10
2017 PR 67 15 4 0 0 0 14 95 0 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 68 0 5 0 19 0 8 74 20 15
2018 PR 92 0 8 0 0 0 0 92 0 10
2017 PR 49 26 10 0 0 3 12 88 0 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 72 6 13 0 0 0 9 86 0 13
2017 PR 44 21 14 7 0 0 13 75 9 22

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 13 35 43 8 0 0 0 49 8 15
2018 PR 45 23 32 0 0 0 0 68 0 10
2017 PR 22 41 30 0 7 0 0 63 7 22

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 0 17 65 17 0 0 0 17 17 14
2018 PR 0 16 15 40 29 0 0 69 16 10
2017 PR 12 12 30 24 19 0 3 44 25 21
Top of page

Compensation

Pay or other compensation issues

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PR 46 11 8 0 22 5 8 66 25 15
2018 PR 69 0 7 0 0 0 24 91 0 10
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