2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PO-TCO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	49	34	7	7	2	0	83	10	125
2020	PO-TCO-01	55	41	0	5	0	0	95	5	22
2020	PO-TCO-02	48	33	9	6	3	0	81	9	96
2019	PO-TCO	51	33	11	2	2	1	84	5	134
2019	PO-TCO-01	56	31	3	3	3	3	90	6	32
2019	PO-TCO-02	48	34	15	1	2	0	82	3	92
2018	PO-TCO	44	39	14	2	2	0	82	4	57
2018	PO-TCO-01	40	60	0	0	0	0	100	0	10
2018	PO-TCO-02	45	33	17	2	2	0	79	5	42
2017	PO-TCO	57	37	3	0	3	0	94	3	35
2017	PO-TCO-01	70	30	0	0	0	0	100	0	10
2017	PO-TCO-02	57	35	4	0	4	0	91	4	23
2014	PO-TCO	45	45	8	0	3	0	90	3	40
2014	PO-TCO-02	40	50	6	0	3	0	91	3	32

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	33	30	13	18	6	0	0	63	25	126
2020	PO-TCO-01	36	45	5	14	0	0	0	82	14	22
2020	PO-TCO-02	30	27	15	20	8	0	0	57	28	97
2019	PO-TCO	38	30	16	8	7	1	1	69	15	133
2019	PO-TCO-01	58	19	6	10	0	3	3	83	10	31
2019	PO-TCO-02	33	32	18	9	9	0	0	64	17	92
2018	PO-TCO	29	36	17	12	5	0	0	66	17	58
2018	PO-TCO-01	50	30	10	10	0	0	0	80	10	10
2018	PO-TCO-02	21	37	21	14	7	0	0	58	21	43
2017	PO-TCO	29	29	17	11	11	0	3	59	24	35
2017	PO-TCO-01	50	10	10	10	10	0	10	67	22	10
2017	PO-TCO-02	22	30	22	13	13	0	0	52	26	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	60	34	2	3	1	0	94	4	126
2020	PO-TCO-01	64	32	0	5	0	0	95	5	22
2020	PO-TCO-02	59	36	2	2	1	0	95	3	97
2019	PO-TCO	67	27	5	1	0	1	95	1	132
2019	PO-TCO-01	81	10	3	3	0	3	93	3	31
2019	PO-TCO-02	64	31	5	0	0	0	95	0	91
2018	PO-TCO	58	35	7	0	0	0	93	0	57
2017	PO-TCO	76	24	0	0	0	0	100	0	34
2017	PO-TCO-01	90	10	0	0	0	0	100	0	10
2017	PO-TCO-02	73	27	0	0	0	0	100	0	22
2014	PO-TCO	78	20	3	0	0	0	97	0	40
2014	PO-TCO-02	75	22	3	0	0	0	97	0	32

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	54	31	9	5	2	0	85	6	125
2020	PO-TCO-01	59	36	0	5	0	0	95	5	22
2020	PO-TCO-02	52	32	9	5	1	0	84	6	96
2019	PO-TCO	52	39	4	5	0	1	92	5	132
2019	PO-TCO-01	69	16	3	9	0	3	87	10	32
2019	PO-TCO-02	46	47	4	2	0	0	93	2	91
2018	PO-TCO	43	45	9	2	2	0	88	3	58
2018	PO-TCO-01	50	40	10	0	0	0	90	0	10
2018	PO-TCO-02	40	47	9	2	2	0	86	5	43
2017	PO-TCO	44	44	9	3	0	0	88	3	34
2017	PO-TCO-01	60	40	0	0	0	0	100	0	10
2017	PO-TCO-02	32	50	14	5	0	0	82	5	22
2014	PO-TCO	50	40	5	0	5	0	90	5	40
2014	PO-TCO-02	47	41	6	0	6	0	87	6	32

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	36	14	11	7	0	68	18	122
2020	PO-TCO-01	45	45	0	5	5	0	91	9	22
2020	PO-TCO-02	28	33	18	14	6	0	61	20	93
2019	PO-TCO	39	32	16	8	4	1	72	12	133
2019	PO-TCO-01	66	19	3	9	0	3	87	10	32
2019	PO-TCO-02	32	37	16	9	5	0	69	14	91
2018	PO-TCO	36	33	17	9	5	0	69	14	58
2018	PO-TCO-01	60	20	10	0	10	0	80	10	10
2018	PO-TCO-02	28	37	21	9	5	0	65	14	43
2017	PO-TCO	29	34	14	17	6	0	63	23	35
2017	PO-TCO-01	60	30	0	10	0	0	90	10	10
2017	PO-TCO-02	17	30	22	22	9	0	48	30	23
2014	PO-TCO	27	45	15	5	8	0	73	12	40
2014	PO-TCO-02	25	44	19	3	9	0	69	13	32

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	33	41	9	11	6	0	75	16	123
2020	PO-TCO-01	41	55	0	0	5	0	95	5	22
2020	PO-TCO-02	31	38	12	14	5	0	69	19	94
2019	PO-TCO	38	38	12	11	2	1	76	12	133
2019	PO-TCO-01	66	19	3	9	0	3	87	10	32
2019	PO-TCO-02	30	43	14	11	2	0	73	13	91
2018	PO-TCO	33	41	14	10	2	0	74	12	58
2018	PO-TCO-01	60	30	0	10	0	0	90	10	10
2018	PO-TCO-02	23	44	19	12	2	0	67	14	43
2017	PO-TCO	26	37	20	6	11	0	63	17	35
2017	PO-TCO-01	60	20	10	10	0	0	80	10	10
2017	PO-TCO-02	9	43	26	4	17	0	52	22	23
2014	PO-TCO	32	38	20	3	8	0	70	10	40
2014	PO-TCO-02	31	34	22	3	9	0	65	13	32

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	30	22	22	11	11	2	1	54	24	123
2020	PO-TCO-01	50	23	5	18	5	0	0	73	23	22
2020	PO-TCO-02	24	22	27	11	13	3	0	48	24	94
2019	PO-TCO	33	24	14	14	8	5	2	61	24	132
2019	PO-TCO-01	41	16	9	13	9	13	0	64	25	32
2019	PO-TCO-02	31	24	16	16	8	3	2	59	25	90
2018	PO-TCO	31	24	22	12	7	3	0	57	20	58
2018	PO-TCO-01	40	10	20	30	0	0	0	50	30	10
2018	PO-TCO-02	28	30	21	7	9	5	0	61	17	43
2017	PO-TCO	26	11	31	14	6	11	0	42	23	35
2017	PO-TCO-01	30	10	30	0	10	20	0	50	13	10
2017	PO-TCO-02	26	13	30	22	4	4	0	41	27	23
2014	PO-TCO	32	22	18	18	10	0	0	55	28	40
2014	PO-TCO-02	31	22	16	19	13	0	0	53	31	32

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	23	21	23	10	3	2	18	55	16	126
2020	PO-TCO-01	14	32	23	0	5	5	23	63	6	22
2020	PO-TCO-02	26	20	23	12	3	1	15	54	19	97
2019	PO-TCO	28	23	23	4	4	1	16	62	10	134
2019	PO-TCO-01	31	19	19	6	0	3	22	67	8	32
2019	PO-TCO-02	25	24	26	4	5	1	14	58	12	92

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	44	33	10	11	2	0	0	77	13	126
2020	PO-TCO-01	50	27	5	14	5	0	0	77	18	22
2020	PO-TCO-02	42	33	11	11	2	0	0	75	13	97
2019	PO-TCO	48	34	8	7	1	2	2	84	8	133
2019	PO-TCO-01	50	34	0	6	0	3	6	93	7	32
2019	PO-TCO-02	46	34	11	7	1	1	0	81	8	91
2018	PO-TCO	53	28	12	7	0	0	0	81	7	57
2018	PO-TCO-01	90	10	0	0	0	0	0	100	0	10
2018	PO-TCO-02	43	33	14	10	0	0	0	76	10	42
2017	PO-TCO	49	31	14	3	3	0	0	80	6	35
2017	PO-TCO-01	80	0	10	10	0	0	0	80	10	10
2017	PO-TCO-02	35	43	17	0	4	0	0	78	4	23
2014	PO-TCO	47	35	13	3	3	0	0	82	5	40
2014	PO-TCO-02	40	38	16	3	3	0	0	78	6	32

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	40	34	11	10	3	0	2	76	13	125
2020	PO-TCO-01	55	36	5	5	0	0	0	91	5	22
2020	PO-TCO-02	36	34	13	11	4	0	1	72	16	96
2019	PO-TCO	50	31	14	4	0	1	0	81	5	134
2019	PO-TCO-01	69	22	3	3	0	3	0	94	3	32
2019	PO-TCO-02	41	36	17	5	0	0	0	77	5	92
2018	PO-TCO	46	30	12	11	0	2	0	77	11	57
2018	PO-TCO-01	80	20	0	0	0	0	0	100	0	10
2018	PO-TCO-02	36	31	17	14	0	2	0	68	15	42
2017	PO-TCO	51	31	11	6	0	0	0	83	6	35
2017	PO-TCO-01	50	40	0	10	0	0	0	90	10	10
2017	PO-TCO-02	48	30	17	4	0	0	0	78	4	23
2014	PO-TCO	47	27	13	13	0	0	0	75	13	40
2014	PO-TCO-02	44	28	16	13	0	0	0	72	13	32

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	29	34	21	12	2	2	0	65	14	126
2020	PO-TCO-01	32	41	14	9	5	0	0	73	14	22
2020	PO-TCO-02	29	31	24	13	1	2	0	61	15	97
2019	PO-TCO	44	32	9	5	5	5	1	80	10	133
2019	PO-TCO-01	72	22	0	3	0	3	0	97	3	32
2019	PO-TCO-02	36	35	12	5	7	4	1	75	13	92
2018	PO-TCO	38	31	16	7	3	5	0	73	11	58
2018	PO-TCO-01	60	30	0	10	0	0	0	90	10	10
2018	PO-TCO-02	26	35	21	7	5	7	0	65	13	43
2017	PO-TCO	29	40	20	6	3	3	0	71	9	35
2017	PO-TCO-01	50	30	10	0	0	10	0	89	0	10
2017	PO-TCO-02	17	43	26	9	4	0	0	61	13	23
2014	PO-TCO	45	23	20	8	5	0	0	67	13	40
2014	PO-TCO-02	41	19	25	9	6	0	0	59	16	32

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	29	34	16	12	8	2	0	64	20	126
2020	PO-TCO-01	36	55	5	0	5	0	0	91	5	22
2020	PO-TCO-02	26	32	19	13	8	2	0	59	22	97
2019	PO-TCO	45	24	9	10	7	4	1	72	18	134
2019	PO-TCO-01	66	25	3	3	0	3	0	94	3	32
2019	PO-TCO-02	38	24	9	13	10	5	1	66	24	92
2018	PO-TCO	40	33	11	9	5	2	0	75	14	57
2018	PO-TCO-01	70	20	0	10	0	0	0	90	10	10
2018	PO-TCO-02	26	40	14	10	7	2	0	68	17	42
2017	PO-TCO	29	23	11	29	9	0	0	51	37	35
2017	PO-TCO-01	50	30	10	10	0	0	0	80	10	10
2017	PO-TCO-02	17	17	13	39	13	0	0	35	52	23
2014	PO-TCO	45	30	10	10	5	0	0	75	15	40
2014	PO-TCO-02	37	31	13	12	6	0	0	69	19	32

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	20	29	23	16	8	3	0	51	25	124
2020	PO-TCO-01	23	50	18	9	0	0	0	73	9	22
2020	PO-TCO-02	19	26	23	18	9	4	0	47	29	95
2019	PO-TCO	36	23	13	13	7	7	1	64	22	134
2019	PO-TCO-01	56	25	6	3	0	6	3	90	3	32
2019	PO-TCO-02	29	23	14	15	11	7	1	56	28	92
2018	PO-TCO	30	28	18	12	9	4	0	60	22	57
2018	PO-TCO-01	60	20	0	10	0	10	0	89	11	10
2018	PO-TCO-02	19	30	23	14	12	2	0	50	26	43
2017	PO-TCO	20	26	11	29	11	3	0	47	41	35
2017	PO-TCO-01	30	40	10	20	0	0	0	70	20	10
2017	PO-TCO-02	17	13	13	35	17	4	0	32	55	23
2014	PO-TCO	40	33	8	13	5	2	0	74	18	40
2014	PO-TCO-02	34	34	9	16	6	0	0	69	22	32

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	18	35	17	19	10	1	0	54	30	126
2020	PO-TCO-01	27	50	9	9	5	0	0	77	14	22
2020	PO-TCO-02	16	32	18	22	11	1	0	49	33	97
2019	PO-TCO	33	22	15	13	10	6	1	59	25	134
2019	PO-TCO-01	63	19	6	3	3	6	0	87	7	32
2019	PO-TCO-02	24	26	14	15	14	5	1	53	31	92
2018	PO-TCO	29	34	14	14	5	3	0	66	20	58
2018	PO-TCO-01	60	20	10	0	0	10	0	89	0	10
2018	PO-TCO-02	19	37	16	19	7	2	0	57	26	43
2017	PO-TCO	23	26	14	17	17	3	0	50	35	35
2017	PO-TCO-01	40	40	10	0	0	10	0	89	0	10
2017	PO-TCO-02	13	17	17	26	26	0	0	30	52	23
2014	PO-TCO	32	40	10	13	3	2	0	74	15	40
2014	PO-TCO-02	28	41	13	16	3	0	0	69	19	32

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	21	33	17	20	9	1	1	54	29	126
2020	PO-TCO-01	27	32	23	9	5	5	0	62	14	22
2020	PO-TCO-02	20	30	16	23	10	0	1	50	33	97
2019	PO-TCO	32	31	15	10	11	1	1	64	21	133
2019	PO-TCO-01	58	16	10	3	6	3	3	79	10	31
2019	PO-TCO-02	25	35	15	13	12	0	0	60	25	92
2018	PO-TCO	24	38	16	12	10	0	0	62	22	58
2018	PO-TCO-01	40	40	10	10	0	0	0	80	10	10
2018	PO-TCO-02	21	33	19	14	14	0	0	53	28	43
2017	PO-TCO	23	34	11	20	11	0	0	57	31	35
2017	PO-TCO-01	50	20	0	20	10	0	0	70	30	10
2017	PO-TCO-02	13	35	17	22	13	0	0	48	35	23
2014	PO-TCO	28	35	12	18	8	0	0	62	25	40
2014	PO-TCO-02	19	38	16	19	9	0	0	56	28	32

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	48	34	10	5	2	0	83	7	126
2020	PO-TCO-01	36	55	5	5	0	0	91	5	22
2020	PO-TCO-02	49	31	11	5	3	0	80	8	97
2019	PO-TCO	54	32	4	8	2	1	87	9	133
2019	PO-TCO-01	55	32	3	3	3	3	90	7	31
2019	PO-TCO-02	54	34	4	7	1	0	88	8	92
2018	PO-TCO	36	45	9	9	2	0	81	10	58
2018	PO-TCO-01	50	30	0	20	0	0	80	20	10
2018	PO-TCO-02	33	47	12	7	2	0	79	9	43
2017	PO-TCO	46	40	11	3	0	0	86	3	35
2017	PO-TCO-01	70	30	0	0	0	0	100	0	10
2017	PO-TCO-02	35	43	17	4	0	0	78	4	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	37	38	13	7	5	0	75	12	126
2020	PO-TCO-01	55	32	9	0	5	0	86	5	22
2020	PO-TCO-02	32	39	14	9	5	0	71	14	97
2019	PO-TCO	47	31	13	6	1	1	80	8	134
2019	PO-TCO-01	63	28	0	6	0	3	94	6	32
2019	PO-TCO-02	41	32	17	7	2	1	74	9	92
2018	PO-TCO	49	25	18	9	0	0	74	9	57
2018	PO-TCO-01	90	10	0	0	0	0	100	0	10
2018	PO-TCO-02	36	29	24	12	0	0	64	12	42
2017	PO-TCO	54	31	9	3	3	0	86	6	35
2017	PO-TCO-01	80	10	0	10	0	0	90	10	10
2017	PO-TCO-02	43	39	13	0	4	0	83	4	23
2014	PO-TCO	40	27	20	10	3	0	67	12	40
2014	PO-TCO-02	37	25	22	12	3	0	62	16	32

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	40	50	4	5	1	0	0	90	6	125
2020	PO-TCO-01	55	41	0	5	0	0	0	95	5	22
2020	PO-TCO-02	36	52	5	5	1	0	0	89	6	96
2019	PO-TCO	51	32	5	10	1	1	1	84	11	133
2019	PO-TCO-01	66	22	0	6	0	3	3	93	7	32
2019	PO-TCO-02	48	33	8	10	1	0	0	81	11	91
2018	PO-TCO	49	39	9	2	2	0	0	88	4	57
2018	PO-TCO-01	50	50	0	0	0	0	0	100	0	10
2018	PO-TCO-02	48	36	12	2	2	0	0	83	5	42
2017	PO-TCO	37	43	14	6	0	0	0	80	6	35
2017	PO-TCO-01	60	40	0	0	0	0	0	100	0	10
2017	PO-TCO-02	26	43	22	9	0	0	0	70	9	23
2014	PO-TCO	40	40	8	10	3	0	0	80	13	40
2014	PO-TCO-02	40	38	6	13	3	0	0	78	16	32

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	44	29	14	8	4	1	1	74	12	125
2020	PO-TCO-01	45	32	5	9	5	5	0	81	14	22
2020	PO-TCO-02	43	28	16	8	4	0	1	72	13	96

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	23	34	17	18	6	1	1	59	24	125
2020	PO-TCO-01	27	41	14	14	0	5	0	71	14	22
2020	PO-TCO-02	22	32	18	21	6	0	1	55	27	96
2019	PO-TCO	34	28	14	10	7	4	1	66	19	134
2019	PO-TCO-01	53	25	6	3	3	9	0	86	7	32
2019	PO-TCO-02	28	28	16	14	10	1	2	58	25	92
2018	PO-TCO	29	28	22	14	5	2	0	58	19	58
2018	PO-TCO-01	70	0	10	10	0	10	0	78	11	10
2018	PO-TCO-02	16	33	28	16	7	0	0	49	23	43
2017	PO-TCO	26	26	14	23	6	6	0	55	30	35
2017	PO-TCO-01	30	40	0	10	0	20	0	88	13	10
2017	PO-TCO-02	22	17	22	30	9	0	0	39	39	23
2014	PO-TCO	38	22	23	8	10	0	0	60	18	40
2014	PO-TCO-02	31	22	25	9	13	0	0	53	22	32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	22	26	18	19	10	2	2	51	30	126
2020	PO-TCO-01	23	41	23	9	0	5	0	67	10	22
2020	PO-TCO-02	22	25	16	22	12	2	1	48	35	97
2019	PO-TCO	27	24	20	14	10	2	3	54	25	134
2019	PO-TCO-01	44	22	16	6	3	6	3	72	10	32
2019	PO-TCO-02	21	25	21	16	13	1	3	48	31	92
2018	PO-TCO	24	28	16	17	12	3	0	54	30	58
2018	PO-TCO-01	60	10	20	0	10	0	0	70	10	10
2018	PO-TCO-02	12	30	16	23	14	5	0	44	39	43
2017	PO-TCO	20	31	11	14	9	11	3	60	27	35
2017	PO-TCO-01	30	40	0	10	0	10	10	88	13	10
2017	PO-TCO-02	13	26	17	17	13	13	0	45	35	23
2014	PO-TCO	35	25	15	10	15	0	0	60	25	40
2014	PO-TCO-02	31	19	19	12	19	0	0	50	31	32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	54	22	13	6	3	0	2	78	9	125
2020	PO-TCO-01	68	14	14	5	0	0	0	82	5	22
2020	PO-TCO-02	49	25	14	6	4	0	2	76	11	96
2019	PO-TCO	47	26	14	5	2	2	4	77	8	133
2019	PO-TCO-01	50	22	13	3	0	3	9	82	4	32
2019	PO-TCO-02	45	26	16	7	3	0	2	73	10	91

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	51	25	13	6	2	1	3	79	8	124
2020	PO-TCO-01	82	18	0	0	0	0	0	100	0	22
2020	PO-TCO-02	41	27	17	7	2	1	4	72	10	95
2019	PO-TCO	45	23	14	5	2	5	7	76	8	133
2019	PO-TCO-01	53	16	6	0	0	9	16	92	0	32
2019	PO-TCO-02	42	26	18	7	2	2	3	72	9	91

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	78	11	2	2	2	1	3	93	4	124
2020	PO-TCO-01	91	5	0	0	5	0	0	95	5	22
2020	PO-TCO-02	75	14	3	3	1	1	3	92	4	95
2019	PO-TCO	78	4	4	2	0	5	7	93	3	133
2019	PO-TCO-01	72	3	0	3	0	13	9	96	4	32
2019	PO-TCO-02	79	4	4	2	0	3	7	93	2	91

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	78	10	5	2	0	0	5	92	3	125
2020	PO-TCO-01	73	23	5	0	0	0	0	95	0	22
2020	PO-TCO-02	77	8	5	3	0	0	6	91	3	96
2019	PO-TCO	77	4	2	4	2	2	11	92	6	132
2019	PO-TCO-01	77	0	0	0	0	6	16	100	0	31
2019	PO-TCO-02	76	5	2	5	2	0	9	89	8	91

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	23	33	15	19	10	0	0	56	29	124
2020	PO-TCO-01	27	50	5	14	5	0	0	77	18	22
2020	PO-TCO-02	23	26	17	21	13	0	0	49	34	95
2019	PO-TCO	29	27	20	13	8	1	2	58	22	132
2019	PO-TCO-01	48	13	13	10	6	3	6	68	18	31
2019	PO-TCO-02	23	34	16	15	10	0	1	58	26	91
2018	PO-TCO	14	38	14	21	14	0	0	52	34	58
2018	PO-TCO-01	40	40	0	10	10	0	0	80	20	10
2018	PO-TCO-02	7	33	19	26	16	0	0	40	42	43
2017	PO-TCO	6	41	24	12	15	3	0	48	27	34
2017	PO-TCO-01	0	50	20	10	10	10	0	56	22	10
2017	PO-TCO-02	9	32	27	14	18	0	0	41	32	22
2014	PO-TCO	15	43	25	7	10	0	0	57	18	40
2014	PO-TCO-02	12	37	31	9	9	0	0	50	19	32

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	22	33	21	15	8	0	56	23	126
2020	PO-TCO-01	23	50	18	5	5	0	73	9	22
2020	PO-TCO-02	23	26	24	19	9	0	48	28	97
2019	PO-TCO	32	29	19	11	7	2	63	18	133
2019	PO-TCO-01	52	16	6	13	6	6	72	21	31
2019	PO-TCO-02	26	33	24	11	7	0	59	17	92
2018	PO-TCO	19	33	21	14	14	0	52	28	58
2018	PO-TCO-01	40	30	0	20	10	0	70	30	10
2018	PO-TCO-02	14	30	26	14	16	0	44	30	43
2017	PO-TCO	12	47	18	15	6	3	61	21	34
2017	PO-TCO-01	10	50	20	10	0	10	67	11	10
2017	PO-TCO-02	14	41	18	18	9	0	55	27	22
2014	PO-TCO	27	43	12	13	5	0	70	18	40
2014	PO-TCO-02	22	41	16	16	6	0	62	22	32

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	31	44	10	10	5	0	75	15	126
2020	PO-TCO-01	41	50	5	5	0	0	91	5	22
2020	PO-TCO-02	28	41	12	12	6	0	69	19	97
2019	PO-TCO	48	30	9	11	2	1	79	12	132
2019	PO-TCO-01	71	16	0	10	0	3	90	10	31
2019	PO-TCO-02	42	33	11	12	2	0	75	14	91
2018	PO-TCO	29	41	14	10	3	2	72	14	58
2018	PO-TCO-01	40	40	20	0	0	0	80	0	10
2018	PO-TCO-02	21	44	14	14	5	2	67	19	43
2017	PO-TCO	44	35	15	0	6	0	79	6	34
2017	PO-TCO-01	70	20	10	0	0	0	90	0	10
2017	PO-TCO-02	27	45	18	0	9	0	73	9	22
2014	PO-TCO	35	55	5	5	0	0	90	5	40
2014	PO-TCO-02	34	53	6	6	0	0	87	6	32

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	12	40	18	19	7	4	1	54	27	124
2020	PO-TCO-01	5	45	27	14	5	5	0	52	19	22
2020	PO-TCO-02	13	36	17	21	8	4	1	51	31	95
2019	PO-TCO	15	38	21	19	4	3	0	55	23	133
2019	PO-TCO-01	29	39	13	13	0	6	0	72	14	31
2019	PO-TCO-02	12	36	24	22	5	1	0	48	27	92
2018	PO-TCO	17	40	16	19	5	3	0	59	25	58
2018	PO-TCO-01	50	30	10	10	0	0	0	80	10	10
2018	PO-TCO-02	9	37	19	23	7	5	0	49	32	43
2017	PO-TCO	9	40	26	11	9	6	0	52	21	35
2017	PO-TCO-01	10	50	20	0	0	20	0	75	0	10
2017	PO-TCO-02	9	30	30	17	13	0	0	39	30	23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	28	32	14	19	7	0	0	60	26	124
2020	PO-TCO-01	36	41	5	9	9	0	0	77	18	22
2020	PO-TCO-02	24	31	17	21	7	0	0	55	28	95
2019	PO-TCO	40	31	8	12	7	1	1	72	19	132
2019	PO-TCO-01	53	28	3	13	0	3	0	84	13	32
2019	PO-TCO-02	36	32	10	11	10	0	1	69	21	90
2018	PO-TCO	22	40	21	12	5	0	0	62	17	58
2018	PO-TCO-01	50	10	30	0	10	0	0	60	10	10
2018	PO-TCO-02	14	47	19	16	5	0	0	60	21	43
2017	PO-TCO	20	43	9	20	9	0	0	63	29	35
2017	PO-TCO-01	60	30	0	10	0	0	0	90	10	10
2017	PO-TCO-02	4	43	13	26	13	0	0	48	39	23
2014	PO-TCO	20	37	15	13	15	0	0	57	28	40
2014	PO-TCO-02	15	38	16	12	19	0	0	53	31	32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	59	22	10	0	0	10	89	0	126
2020	PO-TCO-01	73	9	5	0	0	14	95	0	22
2020	PO-TCO-02	54	26	11	0	0	9	88	0	97
2019	PO-TCO	60	23	7	3	1	6	89	3	132
2019	PO-TCO-01	78	19	0	0	3	0	100	0	32
2019	PO-TCO-02	53	24	10	3	0	9	85	4	90
2018	PO-TCO	66	27	4	0	0	4	96	0	56
2017	PO-TCO	60	23	3	3	0	11	94	3	35
2017	PO-TCO-01	60	20	0	0	0	20	100	0	10
2017	PO-TCO-02	65	22	4	4	0	4	91	5	23
2014	PO-TCO	75	12	10	0	0	3	89	0	40
2014	PO-TCO-02	78	9	9	0	0	3	90	0	32

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	4	96	126
2020	PO-TCO-01	5	95	22
2020	PO-TCO-02	4	96	97

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	6	5	14	6	14	6	48	25	46	125
2020	PO-TCO-01	9	5	14	18	9	14	32	25	50	22
2020	PO-TCO-02	5	5	15	4	17	5	49	23	45	96

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PO-TCO	21	48	31	126
2020	PO-TCO-01	14	73	14	22
2020	PO-TCO-02	23	42	35	97
2019	PO-TCO	16	47	37	134
2019	PO-TCO-01	13	53	34	32
2019	PO-TCO-02	16	45	39	92
2018	PO-TCO	19	48	33	58
2018	PO-TCO-01	10	50	40	10
2018	PO-TCO-02	19	49	33	43
2017	PO-TCO	11	49	40	35
2017	PO-TCO-01	10	60	30	10
2017	PO-TCO-02	13	39	48	23
2014	PO-TCO	15	57	28	40
2014	PO-TCO-02	19	53	28	32

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PO-TCO	7	33	33	11	0	15	27
2019	PO-TCO	10	33	29	19	0	10	21
2018	PO-TCO	0	27	18	18	18	18	11

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	54	29	10	5	3	0	82	8	125
2020	PO-TCO-01	62	29	5	0	5	0	90	5	21
2020	PO-TCO-02	49	31	10	6	3	0	80	9	97
2019	PO-TCO	60	27	8	4	1	1	88	5	131
2019	PO-TCO-01	71	16	3	6	0	3	90	7	31
2019	PO-TCO-02	56	31	9	3	1	0	87	4	90
2018	PO-TCO	45	48	2	2	0	3	96	2	58
2018	PO-TCO-01	70	30	0	0	0	0	100	0	10
2018	PO-TCO-02	37	53	2	2	0	5	95	2	43
2017	PO-TCO	51	40	3	3	3	0	91	6	35
2017	PO-TCO-01	60	30	0	0	10	0	90	10	10
2017	PO-TCO-02	43	48	4	4	0	0	91	4	23
2014	PO-TCO	45	40	5	10	0	0	85	10	40
2014	PO-TCO-02	43	38	6	13	0	0	81	13	32

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	26	44	17	10	1	1	1	72	10	126
2020	PO-TCO-01	32	45	14	0	5	5	0	81	5	22
2020	PO-TCO-02	25	43	20	11	0	0	1	69	11	97
2019	PO-TCO	37	38	12	9	1	2	0	77	11	134
2019	PO-TCO-01	63	28	6	0	0	3	0	94	0	32
2019	PO-TCO-02	29	39	15	13	2	1	0	69	15	92
2018	PO-TCO	35	44	9	4	5	2	2	82	9	57
2018	PO-TCO-01	70	20	0	0	10	0	0	90	10	10
2018	PO-TCO-02	23	51	12	5	5	2	2	78	10	43
2017	PO-TCO	26	43	17	9	0	3	3	73	9	35
2017	PO-TCO-01	50	40	0	0	0	10	0	100	0	10
2017	PO-TCO-02	17	39	26	13	0	0	4	59	14	23
2014	PO-TCO	40	35	17	5	0	3	0	77	5	40
2014	PO-TCO-02	34	38	19	6	0	3	0	74	7	32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	6	19	29	23	17	2	4	43	26	124
2020	PO-TCO-01	9	14	9	36	23	9	0	65	25	22
2020	PO-TCO-02	5	21	33	20	16	0	5	38	28	95
2019	PO-TCO	5	22	29	18	22	1	3	42	28	130
2019	PO-TCO-01	0	6	29	19	39	3	3	62	7	31
2019	PO-TCO-02	7	27	28	18	18	0	3	37	34	90
2018	PO-TCO	5	23	28	26	11	2	5	40	30	57
2018	PO-TCO-01	10	0	10	40	20	0	20	75	13	10
2018	PO-TCO-02	5	29	33	21	7	2	2	30	35	42
2017	PO-TCO	0	12	35	18	15	6	15	41	15	34
2017	PO-TCO-01	0	10	10	20	20	20	20	67	17	10
2017	PO-TCO-02	0	14	50	14	9	0	14	26	16	22
2014	PO-TCO	3	10	30	32	17	2	5	54	13	40
2014	PO-TCO-02	3	12	25	37	19	0	3	58	16	32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	15	16	28	23	14	2	2	39	32	126
2020	PO-TCO-01	5	14	23	18	32	9	0	55	20	22
2020	PO-TCO-02	19	16	28	23	11	0	3	35	36	97
2019	PO-TCO	6	15	27	20	26	1	5	49	22	132
2019	PO-TCO-01	0	3	19	23	45	3	6	75	4	31
2019	PO-TCO-02	8	20	26	22	21	0	3	44	28	91
2018	PO-TCO	11	29	23	23	11	0	4	35	41	56
2018	PO-TCO-01	10	10	0	40	20	0	20	75	25	10
2018	PO-TCO-02	12	34	32	15	7	0	0	22	46	41
2017	PO-TCO	11	11	31	20	17	3	6	41	25	35
2017	PO-TCO-01	0	0	10	20	50	10	10	88	0	10
2017	PO-TCO-02	17	17	43	13	4	0	4	18	36	23
2014	PO-TCO	8	10	38	23	15	5	3	40	19	40
2014	PO-TCO-02	9	13	34	25	15	0	3	42	23	32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	7	9	27	19	23	7	7	50	19	125
2020	PO-TCO-01	5	9	18	14	23	14	18	53	20	22
2020	PO-TCO-02	8	8	28	20	24	6	5	49	19	96
2019	PO-TCO	2	9	23	22	28	4	12	60	13	131
2019	PO-TCO-01	0	0	13	26	39	3	19	83	0	31
2019	PO-TCO-02	2	10	28	23	24	2	10	54	14	90
2018	PO-TCO	5	14	20	25	21	5	9	54	23	56
2017	PO-TCO	6	14	11	34	17	6	11	62	24	35
2017	PO-TCO-01	0	10	10	30	20	20	10	71	14	10
2017	PO-TCO-02	9	17	13	30	17	0	13	55	30	23
2014	PO-TCO	0	10	30	30	12	12	5	51	12	40
2014	PO-TCO-02	0	9	28	34	12	9	6	55	11	32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	1	2	14	24	40	2	17	79	4	125
2020	PO-TCO-01	0	5	9	14	45	9	18	81	6	22
2020	PO-TCO-02	1	2	15	24	40	1	18	78	4	96
2019	PO-TCO	0	3	11	29	40	2	15	83	4	131
2019	PO-TCO-01	0	0	13	16	52	3	16	84	0	31
2019	PO-TCO-02	0	3	10	33	37	2	14	84	4	90
2018	PO-TCO	0	4	15	31	27	4	20	76	5	55
2018	PO-TCO-01	0	0	0	30	30	0	40	100	0	10
2018	PO-TCO-02	0	5	18	33	25	5	15	72	6	40
2017	PO-TCO	0	0	14	26	31	3	26	80	0	35
2017	PO-TCO-01	0	0	10	0	50	10	30	83	0	10
2017	PO-TCO-02	0	0	17	35	22	0	26	76	0	23
2014	PO-TCO	0	3	8	33	32	5	20	86	4	40
2014	PO-TCO-02	0	0	9	41	28	0	22	88	0	32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	28	18	23	17	10	2	2	28	48	126
2020	PO-TCO-01	14	14	9	36	18	5	5	60	30	22
2020	PO-TCO-02	32	20	25	12	7	2	2	20	54	97
2019	PO-TCO	16	26	25	10	17	2	4	29	44	132
2019	PO-TCO-01	3	13	16	19	32	6	10	62	19	31
2019	PO-TCO-02	22	29	24	8	14	1	2	23	52	91
2018	PO-TCO	34	19	14	17	9	2	5	28	57	58
2018	PO-TCO-01	0	0	40	40	0	0	20	50	0	10
2018	PO-TCO-02	42	26	7	12	9	2	2	22	71	43
2017	PO-TCO	31	17	29	6	9	6	3	16	53	35
2017	PO-TCO-01	10	0	50	0	20	10	10	25	13	10
2017	PO-TCO-02	43	26	17	4	4	4	0	9	73	23
2014	PO-TCO	18	10	17	18	25	10	3	48	32	40
2014	PO-TCO-02	19	12	16	22	22	6	3	48	35	32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	27	23	22	14	10	3	1	25	53	125
2020	PO-TCO-01	18	23	14	23	14	9	0	40	45	22
2020	PO-TCO-02	30	25	21	11	9	2	1	22	57	96
2019	PO-TCO	11	21	27	18	17	3	3	37	35	132
2019	PO-TCO-01	0	6	19	23	35	6	10	69	8	31
2019	PO-TCO-02	15	27	26	16	11	2	1	28	44	91
2018	PO-TCO	26	12	24	21	10	3	3	33	41	58
2018	PO-TCO-01	0	0	30	40	0	10	20	57	0	10
2018	PO-TCO-02	30	16	23	16	12	2	0	29	48	43
2017	PO-TCO	23	26	20	11	9	6	6	23	55	35
2017	PO-TCO-01	10	0	30	20	20	10	10	50	13	10
2017	PO-TCO-02	30	39	13	4	4	4	4	10	76	23
2014	PO-TCO	18	12	25	23	13	5	5	39	34	40
2014	PO-TCO-02	16	16	25	28	9	0	6	40	33	32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	6	18	30	21	19	3	4	43	25	125
2020	PO-TCO-01	5	9	27	18	27	5	9	53	16	22
2020	PO-TCO-02	6	21	29	22	16	3	3	40	29	96
2019	PO-TCO	5	15	24	22	25	2	7	52	22	130
2019	PO-TCO-01	6	3	10	26	42	3	10	78	11	31
2019	PO-TCO-02	6	17	29	21	20	2	6	45	24	90
2018	PO-TCO	7	18	33	21	12	2	7	37	27	57
2018	PO-TCO-01	10	0	30	20	10	10	20	43	14	10
2018	PO-TCO-02	7	21	38	19	12	0	2	32	29	42
2017	PO-TCO	3	20	26	20	11	9	11	39	29	35
2017	PO-TCO-01	0	0	40	20	10	20	10	43	0	10
2017	PO-TCO-02	4	30	22	17	9	4	13	32	42	23
2014	PO-TCO	8	17	30	20	15	5	5	39	28	40
2014	PO-TCO-02	6	22	28	22	15	0	6	40	30	32

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	7	19	43	26	4	1	0	30	26	126
2020	PO-TCO-01	5	9	32	45	5	5	0	52	14	22
2020	PO-TCO-02	8	23	45	21	3	0	0	24	31	97
2019	PO-TCO	6	17	34	24	16	1	2	41	24	132
2019	PO-TCO-01	0	10	16	32	32	3	6	71	11	31
2019	PO-TCO-02	8	21	40	21	11	0	0	32	29	91

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	15	33	20	26	6	0	48	32	125
2020	PO-TCO-01	29	38	24	5	5	0	67	10	21
2020	PO-TCO-02	13	28	21	32	6	0	41	38	97
2019	PO-TCO	26	32	16	18	7	1	59	25	134
2019	PO-TCO-01	59	19	6	6	3	6	83	10	32
2019	PO-TCO-02	16	35	18	22	9	0	51	30	92

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	33	28	13	17	7	1	62	25	126
2020	PO-TCO-01	41	41	5	9	0	5	86	10	22
2020	PO-TCO-02	31	26	15	20	8	0	57	28	97
2019	PO-TCO	39	29	13	14	5	1	69	18	133
2019	PO-TCO-01	59	22	3	6	6	3	84	13	32
2019	PO-TCO-02	33	31	18	14	4	0	64	19	91
2018	PO-TCO	27	34	16	18	5	0	61	23	56
2017	PO-TCO	43	20	14	14	9	0	63	23	35
2017	PO-TCO-01	70	0	20	0	10	0	70	10	10
2017	PO-TCO-02	35	26	13	22	4	0	61	26	23
2014	PO-TCO	28	35	10	13	15	0	62	28	40
2014	PO-TCO-02	25	34	9	16	16	0	59	31	32

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	31	43	9	14	2	0	74	17	125
2020	PO-TCO-01	41	55	5	0	0	0	95	0	22
2020	PO-TCO-02	28	42	9	19	2	0	70	21	96
2019	PO-TCO	37	39	13	8	2	1	76	11	134
2019	PO-TCO-01	56	25	3	6	6	3	84	13	32
2019	PO-TCO-02	29	42	17	10	1	0	72	11	92
2018	PO-TCO	27	52	9	11	2	0	79	13	56
2017	PO-TCO	26	46	17	3	9	0	71	11	35
2017	PO-TCO-01	50	30	10	0	10	0	80	10	10
2017	PO-TCO-02	17	48	22	4	9	0	65	13	23
2014	PO-TCO	30	40	13	10	8	0	70	17	40
2014	PO-TCO-02	28	41	13	9	9	0	69	19	32

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	30	38	16	11	1	4	0	71	13	125
2020	PO-TCO-01	29	43	19	0	5	5	0	75	5	21
2020	PO-TCO-02	30	35	16	14	0	4	0	68	15	97
2019	PO-TCO	36	32	18	10	2	1	1	69	13	134
2019	PO-TCO-01	53	19	13	9	0	3	3	77	10	32
2019	PO-TCO-02	29	35	22	12	2	0	0	64	14	92
2018	PO-TCO	27	38	20	13	2	0	2	65	15	56

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	27	43	14	13	2	1	1	70	16	124
2020	PO-TCO-01	33	48	10	10	0	0	0	81	10	21
2020	PO-TCO-02	24	42	16	15	2	1	1	67	17	96
2019	PO-TCO	34	37	16	8	1	2	0	73	10	134
2019	PO-TCO-01	56	28	0	9	3	3	0	87	13	32
2019	PO-TCO-02	28	37	24	9	0	2	0	67	9	92
2018	PO-TCO	38	38	16	5	2	2	0	77	7	58
2018	PO-TCO-01	60	40	0	0	0	0	0	100	0	10
2018	PO-TCO-02	28	40	21	7	2	2	0	69	10	43
2017	PO-TCO	40	43	6	3	6	3	0	85	9	35
2017	PO-TCO-01	50	30	0	10	0	10	0	89	11	10
2017	PO-TCO-02	39	43	9	0	9	0	0	83	9	23
2014	PO-TCO	57	28	5	8	3	0	0	85	10	40
2014	PO-TCO-02	53	28	6	9	3	0	0	81	13	32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	36	19	7	2	2	1	70	10	125
2020	PO-TCO-01	36	32	27	0	0	0	5	71	0	22
2020	PO-TCO-02	32	34	19	9	2	3	0	69	12	96
2019	PO-TCO	37	36	19	4	0	3	2	76	4	133
2019	PO-TCO-01	56	28	3	6	0	6	0	90	7	32
2019	PO-TCO-02	30	38	25	3	0	1	2	70	3	91
2018	PO-TCO	38	29	17	7	3	2	3	71	11	58
2018	PO-TCO-01	70	30	0	0	0	0	0	100	0	10
2018	PO-TCO-02	28	28	23	9	5	2	5	60	15	43
2017	PO-TCO	34	37	14	3	3	9	0	78	6	35
2017	PO-TCO-01	70	10	0	0	0	20	0	100	0	10
2017	PO-TCO-02	22	43	22	4	4	4	0	68	9	23
2014	PO-TCO	47	38	3	3	3	5	3	92	5	40
2014	PO-TCO-02	41	44	3	3	3	3	3	90	7	32

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	49	33	11	7	2	0	81	8	123
2020	PO-TCO-01	55	45	0	0	0	0	100	0	22
2020	PO-TCO-02	48	29	14	7	2	0	77	10	94
2019	PO-TCO	53	34	5	5	3	1	87	8	133
2019	PO-TCO-01	69	22	3	0	3	3	94	3	32
2019	PO-TCO-02	49	36	7	4	3	0	86	8	91
2018	PO-TCO	52	33	14	2	0	0	84	2	58
2018	PO-TCO-01	60	40	0	0	0	0	100	0	10
2018	PO-TCO-02	47	33	19	2	0	0	79	2	43
2017	PO-TCO	46	43	6	3	3	0	89	6	35
2017	PO-TCO-01	70	20	0	10	0	0	90	10	10
2017	PO-TCO-02	39	48	9	0	4	0	87	4	23
2014	PO-TCO	58	25	8	3	8	0	82	10	40
2014	PO-TCO-02	53	28	6	3	9	0	81	13	32

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	43	29	15	6	2	4	1	76	8	126
2020	PO-TCO-01	36	32	9	14	0	9	0	75	15	22
2020	PO-TCO-02	44	30	15	5	1	3	1	77	6	97

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	31	30	24	7	2	4	2	65	9	125
2020	PO-TCO-01	36	23	18	14	0	5	5	65	15	22
2020	PO-TCO-02	29	32	26	5	2	4	1	65	8	96

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	45	29	11	10	1	3	2	78	11	123
2020	PO-TCO-01	36	36	9	9	5	0	5	76	14	22
2020	PO-TCO-02	48	26	11	11	0	4	1	78	11	94

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	19	27	26	15	9	3	1	48	25	125
2020	PO-TCO-01	14	45	18	5	5	9	5	68	11	22
2020	PO-TCO-02	22	23	25	19	9	2	0	46	29	96
2019	PO-TCO	29	26	22	9	7	4	3	60	17	134
2019	PO-TCO-01	44	16	19	3	3	9	6	70	7	32
2019	PO-TCO-02	25	28	22	11	9	3	2	56	21	92
2018	PO-TCO	9	34	18	25	4	9	2	48	32	56
2017	PO-TCO	14	34	20	14	14	3	0	50	29	35
2017	PO-TCO-01	30	40	20	0	10	0	0	70	10	10
2017	PO-TCO-02	9	26	22	22	17	4	0	36	41	23
2014	PO-TCO	23	27	33	8	10	0	0	50	18	40
2014	PO-TCO-02	18	25	35	9	12	0	0	44	22	32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	29	36	14	15	3	0	2	67	19	126
2020	PO-TCO-01	23	55	14	5	5	0	0	77	9	22
2020	PO-TCO-02	30	30	15	19	3	0	3	62	22	97
2019	PO-TCO	39	33	14	8	3	3	0	74	12	134
2019	PO-TCO-01	66	16	3	6	3	6	0	87	10	32
2019	PO-TCO-02	30	36	20	9	3	2	0	68	12	92
2018	PO-TCO	38	33	17	3	7	2	0	72	11	58
2018	PO-TCO-01	70	10	10	0	10	0	0	80	10	10
2018	PO-TCO-02	26	42	19	5	7	2	0	69	12	43
2017	PO-TCO	43	34	9	6	3	3	3	82	9	35
2017	PO-TCO-01	70	0	10	0	0	10	10	88	0	10
2017	PO-TCO-02	30	48	9	9	4	0	0	78	13	23
2014	PO-TCO	48	35	5	3	8	0	3	85	10	40
2014	PO-TCO-02	41	37	6	3	9	0	3	80	13	32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	28	38	22	10	0	1	1	67	11	125
2020	PO-TCO-01	18	68	9	5	0	0	0	86	5	22
2020	PO-TCO-02	29	30	27	11	0	1	1	61	12	96
2019	PO-TCO	39	31	19	7	3	1	0	71	10	134
2019	PO-TCO-01	69	19	6	3	0	3	0	90	3	32
2019	PO-TCO-02	32	34	22	8	4	1	0	66	12	92
2018	PO-TCO	34	38	21	2	3	2	0	74	5	58
2018	PO-TCO-01	50	50	0	0	0	0	0	100	0	10
2018	PO-TCO-02	28	35	28	2	5	2	0	64	7	43

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	22	25	13	18	13	6	1	51	34	126
2020	PO-TCO-01	27	36	14	9	14	0	0	64	23	22
2020	PO-TCO-02	20	23	13	21	14	8	1	47	39	97
2019	PO-TCO	26	23	16	13	10	10	1	55	27	134
2019	PO-TCO-01	47	13	13	3	9	16	0	70	15	32
2019	PO-TCO-02	21	22	20	17	11	9	1	47	31	92
2018	PO-TCO	24	36	9	14	14	2	2	63	29	58
2018	PO-TCO-01	60	10	0	10	10	0	10	78	22	10
2018	PO-TCO-02	12	44	12	16	16	0	0	56	33	43
2017	PO-TCO	15	29	21	15	18	3	0	45	33	34
2017	PO-TCO-02	13	26	17	22	22	0	0	39	43	23
2014	PO-TCO	30	22	13	15	15	5	0	55	32	40
2014	PO-TCO-02	25	19	13	19	19	6	0	47	40	32

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	35	49	3	8	5	84	13	126
2020	PO-TCO-01	41	55	0	0	5	95	5	22
2020	PO-TCO-02	33	47	4	10	5	80	15	97

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	29	37	10	17	7	0	66	24	126
2020	PO-TCO-01	45	36	9	5	5	0	82	9	22
2020	PO-TCO-02	26	37	10	19	8	0	63	27	97
2019	PO-TCO	37	36	7	13	6	1	74	20	134
2019	PO-TCO-01	50	38	0	9	0	3	90	10	32
2019	PO-TCO-02	30	39	7	16	8	0	70	24	92
2017	PO-TCO	49	31	9	6	6	0	80	11	35
2017	PO-TCO-01	80	10	10	0	0	0	90	0	10
2017	PO-TCO-02	35	39	9	9	9	0	74	17	23
2014	PO-TCO	27	55	8	10	0	0	82	10	40
2014	PO-TCO-02	31	53	6	9	0	0	84	9	32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	40	31	12	11	5	0	72	16	124
2020	PO-TCO-01	52	43	5	0	0	0	95	0	21
2020	PO-TCO-02	39	28	15	14	5	0	67	19	96
2019	PO-TCO	48	33	5	10	4	1	81	14	132
2019	PO-TCO-01	68	26	0	3	0	3	97	3	31
2019	PO-TCO-02	42	33	8	12	5	0	75	18	91
2017	PO-TCO	41	32	12	15	0	0	74	15	34
2017	PO-TCO-01	70	20	10	0	0	0	90	0	10
2017	PO-TCO-02	27	36	14	23	0	0	64	23	22
2014	PO-TCO	40	43	10	8	0	0	82	8	40
2014	PO-TCO-02	37	41	13	9	0	0	78	9	32

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	82	12	3	1	2	0	94	3	126
2020	PO-TCO-01	68	18	5	0	9	0	86	9	22
2020	PO-TCO-02	85	10	3	1	1	0	95	2	97
2017	PO-TCO	83	11	3	0	0	3	97	0	35
2017	PO-TCO-01	100	0	0	0	0	0	100	0	10
2017	PO-TCO-02	74	17	4	0	0	4	95	0	23
2014	PO-TCO	92	8	0	0	0	0	100	0	40
2014	PO-TCO-02	91	9	0	0	0	0	100	0	32

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	16	6	5	13	17	23	19	38	53	126
2020	PO-TCO-01	9	5	5	14	18	36	14	27	64	22
2020	PO-TCO-02	16	7	4	14	16	21	21	40	53	97
2019	PO-TCO	19	8	7	7	13	33	13	49	38	134
2019	PO-TCO-01	22	6	6	3	13	41	9	56	31	32
2019	PO-TCO-02	17	9	8	9	14	29	14	46	40	92

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	13	87	126
2019	PO-TCO	13	87	134
2018	PO-TCO	10	90	58

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	65	35	17
2019	PO-TCO	65	35	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	53	47	17
2019	PO-TCO	59	41	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	0	100	17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	0	100	17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	41	59	17
2019	PO-TCO	41	59	17

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	41	59	17
2019	PO-TCO	65	35	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	29	71	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	29	71	17
2019	PO-TCO	53	47	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	71	29	17
2019	PO-TCO	41	59	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	71	29	17
2019	PO-TCO	65	35	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	59	41	17
2019	PO-TCO	47	53	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17
2019	PO-TCO	0	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	53	47	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	41	59	17
2019	PO-TCO	59	41	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	35	65	17

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17
2019	PO-TCO	0	100	17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17
2019	PO-TCO	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	0	100	17

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	0	100	17
2019	PO-TCO	0	100	17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	35	65	17

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	0	100	17

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	0	100	17

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	29	71	17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	53	47	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	47	53	17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	0	100	17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PO-TCO	59	41	17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	21	17	20	10	4	26	2	52	20	126
2020	PO-TCO-01	18	14	23	5	0	41	0	54	8	22
2020	PO-TCO-02	22	18	20	12	5	22	2	51	23	97
2019	PO-TCO	21	16	19	7	2	22	13	57	14	134
2019	PO-TCO-01	25	16	6	0	3	28	22	81	6	32
2019	PO-TCO-02	20	18	21	10	2	18	11	54	17	92
2018	PO-TCO	23	19	21	7	2	28	0	59	12	57
2018	PO-TCO-01	50	20	0	10	0	20	0	88	13	10
2018	PO-TCO-02	19	16	28	7	2	28	0	48	13	43
2017	PO-TCO	20	31	11	3	6	29	0	72	12	35
2017	PO-TCO-01	30	30	0	0	0	40	0	100	0	10
2017	PO-TCO-02	17	30	17	4	9	22	0	61	17	23
2014	PO-TCO	30	30	15	8	10	5	2	65	19	40
2014	PO-TCO-02	28	31	13	9	12	3	3	63	23	32

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	35	21	22	13	3	6	0	59	17	126
2020	PO-TCO-01	32	18	32	5	0	14	0	58	5	22
2020	PO-TCO-02	35	22	20	15	3	5	0	60	20	97
2019	PO-TCO	37	29	21	8	1	4	1	69	9	134
2019	PO-TCO-01	47	34	6	3	0	6	3	90	3	32
2019	PO-TCO-02	36	24	26	11	0	3	0	62	11	92
2018	PO-TCO	30	35	21	2	4	9	0	71	6	57
2018	PO-TCO-01	50	40	0	0	0	10	0	100	0	10
2018	PO-TCO-02	23	35	28	2	5	7	0	63	8	43
2017	PO-TCO	31	46	9	11	3	0	0	77	14	35
2017	PO-TCO-01	50	40	0	10	0	0	0	90	10	10
2017	PO-TCO-02	26	43	13	13	4	0	0	70	17	23
2014	PO-TCO	35	45	8	3	10	0	0	80	13	40
2014	PO-TCO-02	31	47	6	3	13	0	0	78	16	32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	6	94	125
2020	PO-TCO-01	0	100	22
2020	PO-TCO-02	7	93	96
2019	PO-TCO	7	93	134

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	23	16	22	5	2	27	6	58	9	126
2020	PO-TCO-01	18	14	23	0	0	36	9	58	0	22
2020	PO-TCO-02	25	16	22	6	2	25	4	58	12	97
2019	PO-TCO	22	17	19	2	3	25	12	61	8	134
2019	PO-TCO-01	22	16	9	6	0	25	22	71	12	32
2019	PO-TCO-02	22	18	22	1	4	24	9	60	8	92
2018	PO-TCO	21	17	31	0	0	31	0	55	0	58
2018	PO-TCO-01	50	20	10	0	0	20	0	88	0	10
2018	PO-TCO-02	14	16	40	0	0	30	0	43	0	43
2017	PO-TCO	20	20	17	0	6	29	9	64	9	35
2017	PO-TCO-01	30	20	10	0	0	30	10	83	0	10
2017	PO-TCO-02	17	22	17	0	9	26	9	60	13	23
2014	PO-TCO	22	25	20	0	3	20	10	68	4	40
2014	PO-TCO-02	25	31	16	0	3	19	6	75	4	32

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	37	23	21	6	4	9	0	66	11	126
2020	PO-TCO-01	36	18	23	5	0	18	0	67	6	22
2020	PO-TCO-02	37	25	20	7	4	7	0	67	12	97
2019	PO-TCO	40	28	20	2	1	7	1	74	4	134
2019	PO-TCO-01	50	25	9	3	0	13	0	86	4	32
2019	PO-TCO-02	38	27	23	2	2	7	1	71	5	92
2018	PO-TCO	29	29	28	2	0	12	0	67	2	58
2018	PO-TCO-01	60	30	0	0	0	10	0	100	0	10
2018	PO-TCO-02	21	28	37	2	0	12	0	55	3	43
2017	PO-TCO	34	34	11	0	3	11	6	83	3	35
2017	PO-TCO-01	50	30	0	0	0	10	10	100	0	10
2017	PO-TCO-02	30	30	17	0	4	13	4	74	5	23
2014	PO-TCO	37	45	5	0	0	8	5	94	0	40
2014	PO-TCO-02	34	47	6	0	0	9	3	93	0	32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	7	93	122
2020	PO-TCO-01	5	95	21
2020	PO-TCO-02	7	93	94

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	10	90	125
2020	PO-TCO-01	18	82	22
2020	PO-TCO-02	7	93	96
2019	PO-TCO	11	89	133
2019	PO-TCO-01	13	88	32
2019	PO-TCO-02	11	89	91
2017	PO-TCO	14	86	35
2014	PO-TCO	18	82	40
2014	PO-TCO-02	16	84	32

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	9	91	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	58	42	12
2019	PO-TCO	93	7	14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	PO-TCO	62	15	8	0	0	0	15	91	0	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	26	18	15	2	2	5	62	19	125
2020	PO-TCO-01	41	27	9	14	0	0	9	75	15	22
2020	PO-TCO-02	30	25	20	16	3	2	4	59	20	96

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	21	26	16	22	13	2	48	36	125
2020	PO-TCO-01	27	36	14	14	0	9	70	15	22
2020	PO-TCO-02	21	23	16	26	15	0	44	41	96

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	37	15	11	5	69	16	126
2020	PO-TCO-01	41	36	9	14	0	77	14	22
2020	PO-TCO-02	29	37	18	10	6	66	16	97

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	37	38	15	8	2	1	75	10	125
2020	PO-TCO-01	45	36	9	9	0	0	82	9	22
2020	PO-TCO-02	33	40	17	7	2	1	74	9	96

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	31	39	15	13	2	70	14	125
2020	PO-TCO-01	41	41	9	9	0	82	9	22
2020	PO-TCO-02	27	42	17	13	2	69	15	96

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	38	41	14	4	2	1	80	6	125
2020	PO-TCO-01	45	41	14	0	0	0	86	0	22
2020	PO-TCO-02	35	43	14	4	3	1	79	7	96

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	38	13	13	2	2	21	10	74	7	126
2020	PO-TCO-01	27	5	14	0	9	36	9	58	17	22
2020	PO-TCO-02	40	14	13	3	1	18	10	76	6	97

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	37	12	11	6	2	70	17	123
2020	PO-TCO-01	62	29	5	5	0	0	90	5	21
2020	PO-TCO-02	25	39	14	14	7	2	65	21	96

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	35	35	12	15	2	70	18	124
2020	PO-TCO-01	50	23	14	14	0	73	14	22
2020	PO-TCO-02	33	36	13	16	3	68	19	95

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	31	36	9	20	3	1	68	23	125
2020	PO-TCO-01	45	36	14	5	0	0	82	5	22
2020	PO-TCO-02	28	35	7	24	4	1	64	28	96

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	37	15	11	6	0	68	17	126
2020	PO-TCO-01	50	41	9	0	0	0	91	0	22
2020	PO-TCO-02	30	34	16	14	5	0	64	20	97
2019	PO-TCO	33	44	16	4	2	2	78	5	133
2019	PO-TCO-01	38	31	25	0	0	6	73	0	32
2019	PO-TCO-02	32	45	14	5	2	1	78	8	91
2018	PO-TCO	37	39	7	14	4	0	75	18	57
2018	PO-TCO-01	70	30	0	0	0	0	100	0	10
2018	PO-TCO-02	29	40	7	19	5	0	69	24	42
2017	PO-TCO	31	34	20	11	0	3	68	12	35
2017	PO-TCO-01	50	10	30	10	0	0	60	10	10
2017	PO-TCO-02	22	43	17	13	0	4	68	14	23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	30	26	14	19	9	1	57	28	125
2020	PO-TCO-01	45	23	14	18	0	0	68	18	22
2020	PO-TCO-02	28	25	14	21	11	1	54	33	96

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	40	34	13	5	6	3	76	11	125
2020	PO-TCO-01	50	36	5	5	0	5	90	5	22
2020	PO-TCO-02	38	32	15	5	7	3	72	13	96

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	17	29	21	17	17	0	46	33	126
2020	PO-TCO-01	32	41	14	9	5	0	73	14	22
2020	PO-TCO-02	15	25	23	18	20	0	40	37	97
2019	PO-TCO	22	33	23	10	10	1	56	20	134
2019	PO-TCO-01	41	25	19	6	6	3	68	13	32
2019	PO-TCO-02	17	34	26	11	12	0	51	23	92
2018	PO-TCO	16	38	19	22	5	0	53	28	58
2018	PO-TCO-01	40	40	0	20	0	0	80	20	10
2018	PO-TCO-02	9	35	23	26	7	0	44	33	43
2017	PO-TCO	11	31	20	17	20	0	43	37	35
2017	PO-TCO-01	20	10	50	10	10	0	30	20	10
2017	PO-TCO-02	9	35	9	22	26	0	43	48	23

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	21	34	29	10	6	55	17	126
2020	PO-TCO-01	23	50	27	0	0	73	0	22
2020	PO-TCO-02	20	31	28	13	8	51	22	97

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	10	13	19	15	42	0	24	57	126
2020	PO-TCO-01	36	23	9	9	23	0	59	32	22
2020	PO-TCO-02	4	12	20	18	46	0	16	64	97
2019	PO-TCO	12	19	15	15	37	1	32	53	134
2019	PO-TCO-01	25	22	13	9	25	6	50	37	32
2019	PO-TCO-02	8	18	16	15	42	0	26	58	92
2018	PO-TCO	5	7	21	34	33	0	12	67	58
2018	PO-TCO-01	20	10	20	30	20	0	30	50	10
2018	PO-TCO-02	0	5	23	35	37	0	5	72	43
2017	PO-TCO	3	6	14	14	63	0	9	77	35
2017	PO-TCO-01	0	10	20	30	40	0	10	70	10
2017	PO-TCO-02	0	4	9	9	78	0	4	87	23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	15	25	21	21	17	0	1	40	38	126
2020	PO-TCO-01	18	27	36	18	0	0	0	45	18	22
2020	PO-TCO-02	12	24	19	23	22	0	1	36	45	97
2019	PO-TCO	18	25	30	17	9	1	0	43	27	134
2019	PO-TCO-01	28	25	31	6	3	6	0	57	10	32
2019	PO-TCO-02	14	25	28	21	12	0	0	39	33	92
2018	PO-TCO	14	28	24	24	10	0	0	41	34	58
2018	PO-TCO-01	30	70	0	0	0	0	0	100	0	10
2018	PO-TCO-02	12	14	33	33	9	0	0	26	42	43
2017	PO-TCO	17	20	17	29	17	0	0	37	46	35
2017	PO-TCO-01	10	40	40	10	0	0	0	50	10	10
2017	PO-TCO-02	13	13	9	39	26	0	0	26	65	23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	56	13	12	2	2	0	15	80	6	126
2020	PO-TCO-01	68	14	5	5	0	0	9	90	5	22
2020	PO-TCO-02	49	13	14	2	3	0	18	76	6	97
2019	PO-TCO	53	19	10	3	2	2	12	83	6	133
2019	PO-TCO-01	63	13	9	3	0	6	6	86	4	32
2019	PO-TCO-02	51	22	9	2	3	0	13	84	6	91
2018	PO-TCO	52	26	9	2	0	0	12	88	2	58
2018	PO-TCO-01	90	10	0	0	0	0	0	100	0	10
2018	PO-TCO-02	47	28	12	2	0	0	12	84	3	43
2017	PO-TCO	54	20	9	0	3	0	14	87	3	35
2017	PO-TCO-01	70	0	10	0	0	0	20	88	0	10
2017	PO-TCO-02	43	30	9	0	4	0	13	85	5	23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	11	14	17	25	33	0	0	25	58	126
2020	PO-TCO-01	18	27	18	23	14	0	0	45	36	22
2020	PO-TCO-02	9	12	13	27	38	0	0	22	65	97
2019	PO-TCO	10	22	26	16	23	2	1	33	40	134
2019	PO-TCO-01	22	31	13	16	9	9	0	59	28	32
2019	PO-TCO-02	8	17	29	15	29	0	1	25	45	92
2018	PO-TCO	5	26	17	17	34	0	0	31	52	58
2018	PO-TCO-01	10	60	0	20	10	0	0	70	30	10
2018	PO-TCO-02	2	19	21	19	40	0	0	21	58	43
2017	PO-TCO	11	9	9	31	40	0	0	20	71	35
2017	PO-TCO-01	10	20	20	40	10	0	0	30	50	10
2017	PO-TCO-02	9	0	4	30	57	0	0	9	87	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	35	25	13	12	14	0	1	61	26	126
2020	PO-TCO-01	45	41	0	9	5	0	0	86	14	22
2020	PO-TCO-02	30	24	14	13	18	0	1	54	31	97
2019	PO-TCO	29	28	19	10	11	1	1	59	22	134
2019	PO-TCO-01	41	22	16	6	9	6	0	67	17	32
2019	PO-TCO-02	23	32	20	11	13	0	2	56	24	92
2018	PO-TCO	19	23	26	16	14	2	0	43	30	57
2018	PO-TCO-01	50	20	10	10	0	10	0	78	11	10
2018	PO-TCO-02	9	26	33	16	16	0	0	35	33	43
2017	PO-TCO	26	20	20	11	17	0	6	48	30	35
2017	PO-TCO-01	40	30	10	10	0	0	10	78	11	10
2017	PO-TCO-02	22	13	22	13	26	0	4	36	41	23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	25	30	17	18	10	0	0	55	28	123
2020	PO-TCO-01	18	59	9	14	0	0	0	77	14	22
2020	PO-TCO-02	24	23	19	20	13	0	0	48	33	94
2019	PO-TCO	24	27	26	11	9	1	1	52	21	134
2019	PO-TCO-01	28	34	25	3	3	6	0	67	7	32
2019	PO-TCO-02	21	24	27	14	12	0	2	46	27	92
2018	PO-TCO	17	29	26	16	12	0	0	47	28	58
2018	PO-TCO-01	30	50	10	0	10	0	0	80	10	10
2018	PO-TCO-02	14	26	33	16	12	0	0	40	28	43
2017	PO-TCO	20	26	26	14	14	0	0	46	29	35
2017	PO-TCO-01	20	50	30	0	0	0	0	70	0	10
2017	PO-TCO-02	17	17	22	22	22	0	0	35	43	23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	34	24	17	4	6	14	68	12	126
2020	PO-TCO-01	45	32	9	5	0	9	85	5	22
2020	PO-TCO-02	30	22	21	4	8	15	61	15	97

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	37	30	18	8	3	2	2	70	11	126
2020	PO-TCO-01	50	27	18	0	0	5	0	81	0	22
2020	PO-TCO-02	32	31	20	10	4	1	2	65	15	97
2019	PO-TCO	45	31	12	5	2	2	2	80	8	134
2019	PO-TCO-01	63	19	9	0	0	6	3	90	0	32
2019	PO-TCO-02	39	35	12	8	3	1	2	76	11	92
2018	PO-TCO	38	31	19	3	5	0	3	71	9	58
2018	PO-TCO-01	80	20	0	0	0	0	0	100	0	10
2018	PO-TCO-02	26	35	26	5	7	0	2	62	12	43
2017	PO-TCO	37	20	26	6	9	0	3	59	15	35
2017	PO-TCO-01	60	10	30	0	0	0	0	70	0	10
2017	PO-TCO-02	22	26	26	9	13	0	4	50	23	23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	39	29	18	8	3	2	1	70	11	125
2020	PO-TCO-01	59	23	9	5	0	5	0	86	5	22
2020	PO-TCO-02	33	30	22	8	4	1	1	65	13	96
2019	PO-TCO	34	33	19	7	2	2	3	71	9	134
2019	PO-TCO-01	53	28	9	0	0	6	3	90	0	32
2019	PO-TCO-02	28	35	21	9	3	1	3	66	13	92
2018	PO-TCO	36	24	24	10	2	0	3	63	13	58
2018	PO-TCO-01	80	20	0	0	0	0	0	100	0	10
2018	PO-TCO-02	26	23	33	14	2	0	2	50	17	43
2017	PO-TCO	37	29	23	6	3	0	3	68	9	35
2017	PO-TCO-01	60	30	10	0	0	0	0	90	0	10
2017	PO-TCO-02	22	30	30	9	4	0	4	55	14	23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	46	28	16	5	4	0	2	75	9	126
2020	PO-TCO-01	64	32	5	0	0	0	0	95	0	22
2020	PO-TCO-02	42	26	20	5	5	0	2	69	11	97
2019	PO-TCO	52	26	11	7	1	2	2	81	8	133
2019	PO-TCO-01	66	13	6	3	0	6	6	89	4	32
2019	PO-TCO-02	48	30	11	8	1	1	1	80	9	91
2018	PO-TCO	45	29	14	3	3	0	5	78	7	58
2018	PO-TCO-01	70	20	10	0	0	0	0	90	0	10
2018	PO-TCO-02	40	33	14	5	5	0	5	76	10	43
2017	PO-TCO	51	26	11	6	3	0	3	79	9	35
2017	PO-TCO-01	70	20	0	10	0	0	0	90	10	10
2017	PO-TCO-02	43	26	17	4	4	0	4	73	9	23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	40	27	21	8	5	0	0	67	13	126
2020	PO-TCO-01	59	23	14	0	5	0	0	82	5	22
2020	PO-TCO-02	34	28	24	10	4	0	0	62	14	97
2019	PO-TCO	47	31	8	8	3	2	2	80	12	133
2019	PO-TCO-01	63	22	3	0	0	6	6	96	0	32
2019	PO-TCO-02	42	34	9	11	4	0	0	76	15	91

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	52	23	15	6	3	1	76	9	125
2020	PO-TCO-01	73	18	5	0	5	0	91	5	22
2020	PO-TCO-02	48	24	18	7	2	1	73	9	96

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	32	33	21	8	6	0	1	66	14	126
2020	PO-TCO-01	27	41	14	9	9	0	0	68	18	22
2020	PO-TCO-02	31	32	23	8	5	0	1	64	14	97
2019	PO-TCO	44	27	14	10	4	2	0	72	14	133
2019	PO-TCO-01	56	25	6	3	3	6	0	87	7	32
2019	PO-TCO-02	41	29	16	10	4	0	0	69	14	91
2018	PO-TCO	21	17	45	9	5	0	3	39	14	58
2018	PO-TCO-01	20	40	20	10	10	0	0	60	20	10
2018	PO-TCO-02	21	12	49	9	5	0	5	34	15	43
2017	PO-TCO	20	34	17	17	11	0	0	54	29	35
2017	PO-TCO-01	0	60	20	10	10	0	0	60	20	10
2017	PO-TCO-02	26	22	17	22	13	0	0	48	35	23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	40	28	18	9	5	1	0	69	14	125
2020	PO-TCO-01	55	41	5	0	0	0	0	95	0	22
2020	PO-TCO-02	38	24	22	11	4	1	0	62	16	96
2019	PO-TCO	49	22	16	7	4	1	0	73	11	134
2019	PO-TCO-01	56	25	9	3	0	6	0	87	3	32
2019	PO-TCO-02	47	20	21	9	4	0	0	66	13	92
2018	PO-TCO	47	28	14	5	3	0	3	77	9	58
2018	PO-TCO-01	70	20	10	0	0	0	0	90	0	10
2018	PO-TCO-02	47	28	12	5	5	0	5	78	10	43
2017	PO-TCO	51	17	20	3	0	0	9	75	3	35
2017	PO-TCO-01	70	20	10	0	0	0	0	90	0	10
2017	PO-TCO-02	39	17	26	4	0	0	13	65	5	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	47	25	14	6	7	1	72	14	126
2020	PO-TCO-01	68	14	18	0	0	0	82	0	22
2020	PO-TCO-02	41	26	14	8	9	1	68	18	97

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	71	10	6	3	2	2	6	89	5	126
2020	PO-TCO-01	91	5	5	0	0	0	0	95	0	22
2020	PO-TCO-02	66	12	6	4	1	2	8	87	6	97
2019	PO-TCO	76	11	7	1	1	1	2	91	2	134
2019	PO-TCO-01	75	13	3	0	0	6	3	97	0	32
2019	PO-TCO-02	76	11	9	1	1	0	2	89	2	92
2018	PO-TCO	79	10	0	5	0	2	3	95	5	58
2018	PO-TCO-01	90	0	0	10	0	0	0	90	10	10
2018	PO-TCO-02	79	12	0	2	0	2	5	98	3	43

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	74	14	8	2	1	1	1	89	2	125
2020	PO-TCO-01	95	0	5	0	0	0	0	95	0	21
2020	PO-TCO-02	68	18	9	2	1	1	1	87	3	97
2019	PO-TCO	77	18	2	2	2	1	0	95	3	133
2019	PO-TCO-01	72	22	0	3	0	3	0	97	3	32
2019	PO-TCO-02	77	18	2	1	1	0	0	96	2	92
2018	PO-TCO	72	12	5	5	0	2	3	89	5	58
2018	PO-TCO-01	70	10	0	20	0	0	0	80	20	10
2018	PO-TCO-02	70	14	7	2	0	2	5	90	3	43
2017	PO-TCO	80	11	6	0	3	0	0	91	3	35
2017	PO-TCO-01	90	0	0	0	10	0	0	90	10	10
2017	PO-TCO-02	74	17	9	0	0	0	0	91	0	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	58	28	8	2	2	1	87	5	123
2020	PO-TCO-01	86	14	0	0	0	0	100	0	22
2020	PO-TCO-02	52	31	10	3	3	1	84	6	94
2019	PO-TCO	49	34	13	3	1	1	83	4	134
2019	PO-TCO-01	63	19	13	3	0	3	84	3	32
2019	PO-TCO-02	43	37	15	3	1	0	80	4	92
2018	PO-TCO	48	33	17	2	0	0	81	2	58
2018	PO-TCO-01	70	10	20	0	0	0	80	0	10
2018	PO-TCO-02	40	40	19	2	0	0	79	2	43
2017	PO-TCO	54	26	11	9	0	0	80	9	35
2017	PO-TCO-01	80	10	10	0	0	0	90	0	10
2017	PO-TCO-02	43	30	13	13	0	0	74	13	23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	61	24	10	2	2	1	85	5	123
2020	PO-TCO-01	82	14	5	0	0	0	95	0	22
2020	PO-TCO-02	54	27	12	3	3	1	82	6	94
2019	PO-TCO	64	18	12	4	1	1	83	5	131
2019	PO-TCO-01	77	13	7	0	0	3	93	0	30
2019	PO-TCO-02	60	19	15	4	1	0	79	5	91
2018	PO-TCO	59	22	12	5	2	0	81	7	58
2018	PO-TCO-01	80	10	0	0	10	0	90	10	10
2018	PO-TCO-02	49	28	16	7	0	0	77	7	43
2017	PO-TCO	63	23	11	0	3	0	86	3	35
2017	PO-TCO-01	80	10	0	0	10	0	90	10	10
2017	PO-TCO-02	52	30	17	0	0	0	83	0	23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	PO-TCO	67	7	2	1	24	98	123
2020	PO-TCO-01	91	0	0	0	9	100	22
2020	PO-TCO-02	61	7	1	1	29	98	95
2019	PO-TCO	65	2	2	1	29	97	129
2019	PO-TCO-01	78	0	0	3	19	100	32
2019	PO-TCO-02	62	3	3	0	31	95	87
2018	PO-TCO	58	4	0	0	39	100	57
2018	PO-TCO-01	50	0	0	0	50	100	10
2018	PO-TCO-02	60	5	0	0	36	100	42
2017	PO-TCO	57	3	0	0	40	100	35
2017	PO-TCO-01	40	0	0	0	60	100	10
2017	PO-TCO-02	65	4	0	0	30	100	23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	38	29	16	9	9	0	0	67	17	126
2020	PO-TCO-01	64	14	9	9	5	0	0	77	14	22
2020	PO-TCO-02	30	33	19	8	10	0	0	63	19	97
2019	PO-TCO	43	28	17	3	5	1	2	74	8	134
2019	PO-TCO-01	59	19	13	3	3	3	0	81	6	32
2019	PO-TCO-02	38	29	20	3	7	0	3	70	10	92
2018	PO-TCO	38	16	36	9	2	0	0	53	10	58
2018	PO-TCO-01	50	20	20	10	0	0	0	70	10	10
2018	PO-TCO-02	35	16	40	7	2	0	0	51	9	43
2017	PO-TCO	57	11	20	3	3	3	3	73	6	35
2017	PO-TCO-01	50	20	10	0	0	10	10	88	0	10
2017	PO-TCO-02	57	9	26	4	4	0	0	65	9	23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	71	14	10	3	2	0	1	86	5	126
2020	PO-TCO-01	64	14	14	9	0	0	0	77	9	22
2020	PO-TCO-02	70	15	9	2	2	0	1	86	4	97
2019	PO-TCO	66	14	8	5	3	1	2	83	8	134
2019	PO-TCO-01	72	19	3	3	0	3	0	94	3	32
2019	PO-TCO-02	64	13	11	4	4	0	3	80	9	92
2018	PO-TCO	69	22	2	2	2	0	3	95	4	58
2018	PO-TCO-01	80	10	0	0	0	0	10	100	0	10
2018	PO-TCO-02	70	21	2	2	2	0	2	93	5	43
2017	PO-TCO	54	34	9	0	0	0	3	91	0	35
2017	PO-TCO-01	50	40	10	0	0	0	0	90	0	10
2017	PO-TCO-02	61	26	9	0	0	0	4	91	0	23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	55	32	12	1	1	0	0	87	2	126
2020	PO-TCO-01	73	14	14	0	0	0	0	86	0	22
2020	PO-TCO-02	51	35	12	1	1	0	0	86	2	97
2019	PO-TCO	60	27	9	1	1	1	2	89	2	133
2019	PO-TCO-01	59	31	3	3	0	3	0	94	3	32
2019	PO-TCO-02	60	25	11	0	1	0	2	88	1	91
2018	PO-TCO	53	28	16	2	2	0	0	81	3	58
2018	PO-TCO-01	40	20	30	0	10	0	0	60	10	10
2018	PO-TCO-02	56	30	12	2	0	0	0	86	2	43
2017	PO-TCO	63	26	3	3	0	3	3	94	3	35
2017	PO-TCO-01	40	40	0	0	0	10	10	100	0	10
2017	PO-TCO-02	70	22	4	4	0	0	0	91	4	23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	44	29	17	8	2	1	74	10	126
2020	PO-TCO-01	73	14	9	5	0	0	86	5	22
2020	PO-TCO-02	36	33	19	9	2	1	70	11	97

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	17	29	30	21	4	0	46	25	125
2020	PO-TCO-01	27	50	14	9	0	0	77	9	22
2020	PO-TCO-02	13	25	33	24	5	0	38	29	96
2019	PO-TCO	12	32	38	13	4	1	44	17	134
2019	PO-TCO-01	19	41	31	6	0	3	61	6	32
2019	PO-TCO-02	9	28	41	16	5	0	37	22	92
2018	PO-TCO	5	33	36	17	9	0	38	26	58
2018	PO-TCO-01	0	50	30	10	10	0	50	20	10
2018	PO-TCO-02	7	26	40	19	9	0	33	28	43
2017	PO-TCO	9	14	43	20	14	0	23	34	35
2017	PO-TCO-01	20	10	60	0	10	0	30	10	10
2017	PO-TCO-02	4	9	39	30	17	0	13	48	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	21	25	34	17	4	0	21	45	126
2020	PO-TCO-01	5	9	45	36	5	0	41	14	22
2020	PO-TCO-02	25	29	31	13	2	0	15	54	97
2019	PO-TCO	15	28	33	14	8	1	23	44	132
2019	PO-TCO-01	10	16	39	16	16	3	33	27	31
2019	PO-TCO-02	18	32	33	12	5	0	18	49	91
2018	PO-TCO	11	44	33	11	2	0	12	54	57
2018	PO-TCO-01	0	40	40	20	0	0	20	40	10
2018	PO-TCO-02	14	45	31	7	2	0	10	60	42
2017	PO-TCO	20	29	37	11	3	0	14	49	35
2017	PO-TCO-01	10	20	60	10	0	0	10	30	10
2017	PO-TCO-02	26	35	26	9	4	0	13	61	23

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	72	13	13	2	16	84	126
2020	PO-TCO-01	55	27	9	9	33	67	22
2020	PO-TCO-02	76	9	14	0	11	89	97

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-TCO	22	78	91
2020	PO-TCO-01	42	58	12
2020	PO-TCO-02	20	80	74

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	24	19	13	17	15	3	8	48	37	126
2020	PO-TCO-01	23	27	5	14	5	9	18	69	25	22
2020	PO-TCO-02	23	15	16	19	19	2	6	42	40	97
2019	PO-TCO	26	17	19	10	11	3	14	52	25	134
2019	PO-TCO-01	38	9	13	9	0	9	22	68	14	32
2019	PO-TCO-02	22	17	22	10	16	1	12	45	30	92
2018	PO-TCO	26	28	16	10	14	2	5	57	26	58
2018	PO-TCO-01	40	10	30	10	0	0	10	56	11	10
2018	PO-TCO-02	26	28	12	12	16	2	5	58	30	43

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	11	16	13	20	38	1	28	59	91
2020	PO-TCO-01	8	25	17	8	42	0	33	50	12
2020	PO-TCO-02	12	14	14	23	36	1	26	60	74

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-TCO	2	15	10	16	54	1	1	18	72	91
2020	PO-TCO-01	0	25	8	0	67	0	0	25	67	12
2020	PO-TCO-02	3	15	9	20	50	1	1	18	72	74

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PO-TCO

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence