2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PO-IMA

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	62	27	4	4	4	88	8	26
2020	PO-IMA-02	61	26	4	4	4	87	9	23
2019	PO-IMA	52	31	10	7	0	83	7	42
2019	PO-IMA-02	54	28	10	8	0	82	8	39
2018	PO-IMA	44	32	4	8	12	76	20	25
2018	PO-IMA-02	40	35	5	10	10	75	20	20
2017	PO-IMA	69	31	0	0	0	100	0	26
2017	PO-IMA-02	74	26	0	0	0	100	0	19
2014	PO-IMA	12	50	23	15	0	63	15	15
2014	PO-IMA-02	12	50	23	15	0	63	15	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	15	4	15	15	65	31	26
2020	PO-IMA-02	48	17	4	17	13	65	30	23
2019	PO-IMA	41	32	12	12	2	73	15	41
2019	PO-IMA-02	42	29	13	13	3	71	16	38
2018	PO-IMA	36	32	8	16	8	68	24	25
2018	PO-IMA-02	30	35	10	20	5	65	25	20
2017	PO-IMA	54	23	8	15	0	77	15	26
2017	PO-IMA-02	58	16	11	16	0	74	16	19

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	72	24	0	0	4	96	4	25
2020	PO-IMA-02	73	23	0	0	5	95	5	22
2019	PO-IMA	75	23	3	0	0	98	0	40
2019	PO-IMA-02	76	22	3	0	0	97	0	37
2018	PO-IMA	60	20	12	4	4	80	8	25
2018	PO-IMA-02	55	25	15	5	0	80	5	20
2017	PO-IMA	76	24	0	0	0	100	0	25
2017	PO-IMA-02	78	22	0	0	0	100	0	18
2014	PO-IMA	67	25	8	0	0	92	0	15
2014	PO-IMA-02	67	25	8	0	0	92	0	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	73	15	0	4	4	4	92	8	26
2020	PO-IMA-02	74	13	0	4	4	4	91	9	23
2019	PO-IMA	60	26	12	0	2	0	86	2	42
2019	PO-IMA-02	59	26	13	0	3	0	85	3	39
2018	PO-IMA	50	25	4	13	8	0	75	21	24
2018	PO-IMA-02	47	26	5	16	5	0	74	21	19
2017	PO-IMA	64	36	0	0	0	0	100	0	25
2017	PO-IMA-02	61	39	0	0	0	0	100	0	18
2014	PO-IMA	41	25	33	0	0	0	67	0	15
2014	PO-IMA-02	41	25	33	0	0	0	67	0	15

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	19	8	15	8	69	23	26
2020	PO-IMA-02	48	22	9	17	4	70	22	23
2019	PO-IMA	57	17	10	12	5	74	17	42
2019	PO-IMA-02	56	15	10	13	5	72	18	39
2018	PO-IMA	32	28	12	12	16	60	28	25
2018	PO-IMA-02	25	30	15	15	15	55	30	20
2017	PO-IMA	62	31	4	4	0	92	4	26
2017	PO-IMA-02	58	37	0	5	0	95	5	19
2014	PO-IMA	8	54	23	15	0	63	15	15
2014	PO-IMA-02	8	54	23	15	0	63	15	15

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	15	8	15	12	65	27	26
2020	PO-IMA-02	48	17	9	17	9	65	26	23
2019	PO-IMA	55	19	7	17	2	74	19	42
2019	PO-IMA-02	54	18	8	18	3	72	21	39
2018	PO-IMA	32	28	20	8	12	60	20	25
2018	PO-IMA-02	25	30	25	10	10	55	20	20
2017	PO-IMA	62	27	8	0	4	88	4	26
2017	PO-IMA-02	53	37	5	0	5	89	5	19
2014	PO-IMA	19	33	23	25	0	52	25	15
2014	PO-IMA-02	19	33	23	25	0	52	25	15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	19	15	4	8	8	0	71	13	26
2020	PO-IMA-02	43	22	17	0	9	9	0	71	10	23
2019	PO-IMA	50	14	7	12	12	5	0	68	25	42
2019	PO-IMA-02	49	13	8	13	13	5	0	65	27	39
2018	PO-IMA	28	20	24	16	12	0	0	48	28	25
2018	PO-IMA-02	25	15	30	20	10	0	0	40	30	20
2017	PO-IMA	54	19	15	8	0	0	4	76	8	26
2017	PO-IMA-02	63	16	16	5	0	0	0	79	5	19
2014	PO-IMA	19	12	37	21	0	11	0	35	24	15
2014	PO-IMA-02	19	12	37	21	0	11	0	35	24	15

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	0	23	12	15	8	4	43	30	26
2020	PO-IMA-02	35	0	22	13	17	9	4	40	35	23
2019	PO-IMA	36	7	26	12	7	2	10	49	22	42
2019	PO-IMA-02	33	8	28	13	8	3	8	46	23	39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	19	0	19	19	0	0	62	38	26
2020	PO-IMA-02	39	22	0	22	17	0	0	61	39	23
2019	PO-IMA	50	17	17	10	0	2	5	72	10	42
2019	PO-IMA-02	51	13	18	10	0	3	5	69	11	39
2018	PO-IMA	32	28	20	8	12	0	0	60	20	25
2018	PO-IMA-02	20	35	25	10	10	0	0	55	20	20
2017	PO-IMA	50	38	8	4	0	0	0	88	4	26
2017	PO-IMA-02	47	37	11	5	0	0	0	84	5	19
2014	PO-IMA	29	37	23	0	11	0	0	67	11	15
2014	PO-IMA-02	29	37	23	0	11	0	0	67	11	15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	19	8	19	12	62	31	26
2020	PO-IMA-02	39	22	9	22	9	61	30	23
2019	PO-IMA	57	26	14	2	0	83	2	42
2019	PO-IMA-02	59	23	15	3	0	82	3	39
2018	PO-IMA	32	40	12	4	12	72	16	25
2018	PO-IMA-02	25	45	15	5	10	70	15	20
2017	PO-IMA	65	19	4	8	4	85	12	26
2017	PO-IMA-02	58	21	5	11	5	79	16	19
2014	PO-IMA	25	37	16	11	11	63	21	15
2014	PO-IMA-02	25	37	16	11	11	63	21	15

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	31	12	4	4	0	0	81	8	26
2020	PO-IMA-02	48	30	13	4	4	0	0	78	9	23
2019	PO-IMA	48	33	5	7	0	7	0	87	8	42
2019	PO-IMA-02	49	31	5	8	0	8	0	86	8	39
2018	PO-IMA	28	28	24	8	8	4	0	58	17	25
2018	PO-IMA-02	20	30	30	5	10	5	0	53	16	20
2017	PO-IMA	54	15	15	0	0	12	4	82	0	26
2017	PO-IMA-02	58	11	16	0	0	11	5	81	0	19
2014	PO-IMA	44	25	8	0	19	0	4	72	19	15
2014	PO-IMA-02	44	25	8	0	19	0	4	72	19	15

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	19	0	8	12	8	0	79	21	26
2020	PO-IMA-02	52	22	0	9	9	9	0	81	19	23
2019	PO-IMA	43	24	7	17	2	7	0	72	21	42
2019	PO-IMA-02	44	23	5	18	3	8	0	72	22	39
2018	PO-IMA	32	20	28	8	8	4	0	54	17	25
2018	PO-IMA-02	20	25	35	5	10	5	0	47	16	20
2017	PO-IMA	48	24	12	8	0	4	4	78	9	25
2017	PO-IMA-02	56	11	11	11	0	6	6	75	13	18
2014	PO-IMA	44	15	19	0	19	0	4	61	19	15
2014	PO-IMA-02	44	15	19	0	19	0	4	61	19	15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	44	24	4	16	8	4	0	71	25	25
2020	PO-IMA-02	41	27	5	18	5	5	0	71	24	22
2019	PO-IMA	31	21	12	24	2	7	2	58	29	42
2019	PO-IMA-02	31	18	13	26	3	8	3	54	31	39
2018	PO-IMA	17	33	29	8	8	4	0	52	17	24
2018	PO-IMA-02	10	35	35	5	10	5	0	47	16	20
2017	PO-IMA	42	23	23	0	0	8	4	74	0	26
2017	PO-IMA-02	53	11	26	0	0	5	5	71	0	19
2014	PO-IMA	36	23	19	0	19	0	4	61	19	15
2014	PO-IMA-02	36	23	19	0	19	0	4	61	19	15

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	32	20	4	28	12	4	0	54	42	25
2020	PO-IMA-02	27	23	5	27	14	5	0	52	43	22
2019	PO-IMA	21	40	7	21	5	2	2	65	28	42
2019	PO-IMA-02	21	41	5	23	5	3	3	65	30	39
2018	PO-IMA	16	16	32	24	8	4	0	33	33	25
2018	PO-IMA-02	10	10	40	25	10	5	0	21	37	20
2017	PO-IMA	38	27	4	12	8	12	0	74	22	26
2017	PO-IMA-02	47	21	0	11	11	11	0	76	24	19
2014	PO-IMA	15	19	33	15	19	0	0	33	33	15
2014	PO-IMA-02	15	19	33	15	19	0	0	33	33	15

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	27	4	19	15	4	60	36	26
2020	PO-IMA-02	26	30	4	22	13	4	59	36	23
2019	PO-IMA	46	29	12	10	2	0	76	12	41
2019	PO-IMA-02	47	26	13	11	3	0	74	13	38
2018	PO-IMA	36	32	8	16	8	0	68	24	25
2018	PO-IMA-02	30	35	10	15	10	0	65	25	20
2017	PO-IMA	42	38	15	4	0	0	81	4	26
2017	PO-IMA-02	37	42	16	5	0	0	79	5	19
2014	PO-IMA	29	33	27	0	11	0	63	11	15
2014	PO-IMA-02	29	33	27	0	11	0	63	11	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	42	8	8	8	77	15	26
2020	PO-IMA-02	30	48	9	9	4	78	13	23
2019	PO-IMA	46	32	10	12	0	78	12	41
2019	PO-IMA-02	47	29	11	13	0	76	13	38
2018	PO-IMA	32	40	16	8	4	72	12	25
2018	PO-IMA-02	35	35	20	10	0	70	10	20
2017	PO-IMA	42	50	4	4	0	92	4	26
2017	PO-IMA-02	47	42	5	5	0	89	5	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	12	4	15	15	0	0	65	31	26
2020	PO-IMA-02	52	13	4	17	13	0	0	65	30	23
2019	PO-IMA	43	31	14	7	0	2	2	78	8	42
2019	PO-IMA-02	44	31	13	8	0	3	3	78	8	39
2018	PO-IMA	36	32	12	8	12	0	0	68	20	25
2018	PO-IMA-02	30	35	15	10	10	0	0	65	20	20
2017	PO-IMA	50	42	4	4	0	0	0	92	4	26
2017	PO-IMA-02	47	42	5	5	0	0	0	89	5	19
2014	PO-IMA	40	19	27	4	11	0	0	59	15	15
2014	PO-IMA-02	40	19	27	4	11	0	0	59	15	15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	38	8	8	12	73	19	26
2020	PO-IMA-02	35	39	9	9	9	74	17	23
2019	PO-IMA	33	43	10	10	5	76	14	42
2019	PO-IMA-02	31	44	10	10	5	74	15	39
2018	PO-IMA	24	48	4	16	8	72	24	25
2018	PO-IMA-02	20	50	5	20	5	70	25	20
2017	PO-IMA	31	50	12	0	8	81	8	26
2017	PO-IMA-02	21	58	16	0	5	79	5	19
2014	PO-IMA	19	44	19	15	4	63	19	15
2014	PO-IMA-02	19	44	19	15	4	63	19	15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	48	24	12	4	12	0	0	72	16	25
2020	PO-IMA-02	48	26	13	4	9	0	0	74	13	23

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	28	24	12	12	16	8	0	57	30	25
2020	PO-IMA-02	23	27	14	14	14	9	0	55	30	22
2019	PO-IMA	22	44	15	2	12	2	2	69	15	41
2019	PO-IMA-02	24	39	16	3	13	3	3	67	17	38
2018	PO-IMA	16	24	20	32	8	0	0	40	40	25
2018	PO-IMA-02	15	15	25	35	10	0	0	30	45	20
2017	PO-IMA	36	32	20	0	8	0	4	71	8	25
2017	PO-IMA-02	39	28	22	0	11	0	0	67	11	18
2014	PO-IMA	4	25	23	11	29	4	4	32	43	15
2014	PO-IMA-02	4	25	23	11	29	4	4	32	43	15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	19	12	19	27	15	8	0	33	46	26
2020	PO-IMA-02	17	13	22	26	13	9	0	33	43	23
2019	PO-IMA	21	26	7	17	17	5	7	54	38	42
2019	PO-IMA-02	23	23	8	18	18	5	5	51	40	39
2018	PO-IMA	12	24	16	24	24	0	0	36	48	25
2018	PO-IMA-02	15	15	15	25	30	0	0	30	55	20
2017	PO-IMA	19	12	31	12	12	12	4	36	27	26
2017	PO-IMA-02	26	5	26	11	16	16	0	38	31	19
2014	PO-IMA	8	0	23	21	40	4	4	9	66	15
2014	PO-IMA-02	8	0	23	21	40	4	4	9	66	15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	19	27	8	4	64	8	26
2020	PO-IMA-02	39	22	30	9	0	61	9	23
2019	PO-IMA	55	29	5	2	10	92	3	42
2019	PO-IMA-02	54	31	5	3	8	92	3	39

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	23	8	12	4	0	0	77	15	26
2020	PO-IMA-02	52	26	9	9	4	0	0	78	13	23
2019	PO-IMA	40	29	12	5	5	2	7	76	11	42
2019	PO-IMA-02	38	31	13	5	5	3	5	75	11	39

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	73	8	12	4	4	0	84	4	26
2020	PO-IMA-02	74	9	13	4	0	0	83	4	23
2019	PO-IMA	71	7	7	2	0	12	89	3	42
2019	PO-IMA-02	72	8	8	3	0	10	89	3	39

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	73	8	4	4	4	0	8	88	8	26
2020	PO-IMA-02	74	9	4	4	4	0	4	86	9	23
2019	PO-IMA	71	5	7	0	2	5	10	89	3	41
2019	PO-IMA-02	74	5	8	0	3	5	5	89	3	39

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	23	15	4	19	4	0	60	24	26
2020	PO-IMA-02	30	26	17	0	22	4	0	59	23	23
2019	PO-IMA	34	27	24	15	0	0	0	61	15	41
2019	PO-IMA-02	34	29	24	13	0	0	0	63	13	38
2018	PO-IMA	20	24	20	20	16	0	0	44	36	25
2018	PO-IMA-02	15	25	15	25	20	0	0	40	45	20
2017	PO-IMA	27	38	19	12	0	0	4	68	12	26
2017	PO-IMA-02	26	37	21	11	0	0	5	67	11	19
2014	PO-IMA	19	29	33	0	19	0	0	48	19	15
2014	PO-IMA-02	19	29	33	0	19	0	0	48	19	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	23	12	19	12	4	56	32	26
2020	PO-IMA-02	26	26	9	22	13	4	55	36	23
2019	PO-IMA	44	17	22	17	0	0	61	17	41
2019	PO-IMA-02	45	18	21	16	0	0	63	16	38
2018	PO-IMA	17	38	21	17	8	0	54	25	24
2018	PO-IMA-02	11	42	21	16	11	0	53	26	19
2017	PO-IMA	31	35	15	15	0	4	68	16	26
2017	PO-IMA-02	26	32	21	16	0	5	61	17	19
2014	PO-IMA	15	29	46	0	11	0	44	11	15
2014	PO-IMA-02	15	29	46	0	11	0	44	11	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	15	15	15	4	65	19	26
2020	PO-IMA-02	48	17	17	13	4	65	17	23
2019	PO-IMA	43	33	18	8	0	75	8	40
2019	PO-IMA-02	43	30	19	8	0	73	8	37
2018	PO-IMA	36	28	24	8	4	64	12	25
2018	PO-IMA-02	35	25	30	5	5	60	10	20
2017	PO-IMA	46	46	0	8	0	92	8	26
2017	PO-IMA-02	42	47	0	11	0	89	11	19
2014	PO-IMA	19	37	33	0	11	56	11	15
2014	PO-IMA-02	19	37	33	0	11	56	11	15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	19	42	8	15	8	8	0	67	25	26
2020	PO-IMA-02	17	43	9	13	9	9	0	67	24	23
2019	PO-IMA	38	21	12	17	2	7	2	66	21	42
2019	PO-IMA-02	38	21	10	18	3	8	3	66	23	39
2018	PO-IMA	20	24	20	24	8	4	0	46	33	25
2018	PO-IMA-02	15	25	25	25	10	0	0	40	35	20
2017	PO-IMA	19	50	12	4	8	4	4	75	13	26
2017	PO-IMA-02	26	42	11	5	11	5	0	72	17	19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	27	4	4	12	8	79	17	26
2020	PO-IMA-02	48	26	4	4	9	9	81	14	23
2019	PO-IMA	48	36	0	7	5	5	88	13	42
2019	PO-IMA-02	46	36	0	8	5	5	86	14	39
2018	PO-IMA	38	29	8	21	4	0	67	25	24
2018	PO-IMA-02	37	26	11	21	5	0	63	26	19
2017	PO-IMA	58	15	15	12	0	0	73	12	26
2017	PO-IMA-02	58	16	16	11	0	0	74	11	19
2014	PO-IMA	44	23	19	15	0	0	67	15	15
2014	PO-IMA-02	44	23	19	15	0	0	67	15	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	23	8	8	4	4	8	78	13	26
2020	PO-IMA-02	48	26	9	4	0	4	9	85	5	23
2019	PO-IMA	45	36	17	0	0	0	2	83	0	42
2019	PO-IMA-02	44	36	18	0	0	0	3	82	0	39
2018	PO-IMA	64	24	8	4	0	0	0	88	4	25
2018	PO-IMA-02	65	20	10	5	0	0	0	85	5	20
2017	PO-IMA	54	31	8	0	0	0	8	92	0	26
2017	PO-IMA-02	53	37	5	0	0	0	5	94	0	19
2014	PO-IMA	44	44	8	0	0	0	4	92	0	15
2014	PO-IMA-02	44	44	8	0	0	0	4	92	0	15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-IMA	35	65	26
2020	PO-IMA-02	39	61	23

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	19	12	8	4	0	12	74	13	26
2020	PO-IMA-02	48	22	9	9	4	0	9	76	14	23

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PO-IMA	23	54	23	26
2020	PO-IMA-02	17	57	26	23
2019	PO-IMA	26	50	24	42
2019	PO-IMA-02	23	54	23	39
2018	PO-IMA	32	40	28	25
2018	PO-IMA-02	40	30	30	20
2017	PO-IMA	8	50	42	26
2017	PO-IMA-02	11	37	53	19
2014	PO-IMA	23	15	63	15
2014	PO-IMA-02	23	15	63	15

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PO-IMA	9	36	9	18	9	18	11

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	62	31	0	4	4	0	92	8	26
2020	PO-IMA-02	61	35	0	0	4	0	96	4	23
2019	PO-IMA	61	29	5	2	2	0	90	5	41
2019	PO-IMA-02	61	29	5	3	3	0	89	5	38
2018	PO-IMA	48	44	4	0	4	0	92	4	25
2018	PO-IMA-02	50	45	5	0	0	0	95	0	20
2017	PO-IMA	54	35	8	0	0	4	92	0	26
2017	PO-IMA-02	42	42	11	0	0	5	89	0	19
2014	PO-IMA	37	40	12	0	11	0	77	11	15
2014	PO-IMA-02	37	40	12	0	11	0	77	11	15

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	31	15	23	0	0	62	23	26
2020	PO-IMA-02	26	35	17	22	0	0	61	22	23
2019	PO-IMA	26	31	19	19	0	5	60	20	42
2019	PO-IMA-02	28	26	21	21	0	5	57	22	39
2018	PO-IMA	28	32	24	12	4	0	60	16	25
2018	PO-IMA-02	25	35	25	15	0	0	60	15	20
2017	PO-IMA	38	42	8	4	0	8	88	4	26
2017	PO-IMA-02	53	26	11	5	0	5	83	6	19
2014	PO-IMA	40	19	23	4	15	0	59	19	15
2014	PO-IMA-02	40	19	23	4	15	0	59	19	15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	4	8	38	15	31	4	0	48	12	26
2020	PO-IMA-02	0	9	39	17	30	4	0	50	9	23
2019	PO-IMA	2	17	29	33	14	2	2	50	20	42
2019	PO-IMA-02	3	15	31	33	13	3	3	49	19	39
2018	PO-IMA	0	0	60	40	0	0	0	40	0	25
2018	PO-IMA-02	0	0	60	40	0	0	0	40	0	20
2017	PO-IMA	0	0	42	27	27	0	4	56	0	26
2017	PO-IMA-02	0	0	37	32	32	0	0	63	0	19
2014	PO-IMA	0	23	50	15	0	0	12	17	26	15
2014	PO-IMA-02	0	23	50	15	0	0	12	17	26	15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	4	8	23	27	38	0	0	65	12	26
2020	PO-IMA-02	0	9	26	26	39	0	0	65	9	23
2019	PO-IMA	7	21	17	21	24	5	5	50	32	42
2019	PO-IMA-02	8	21	18	23	23	3	5	50	31	39
2018	PO-IMA	12	24	16	28	20	0	0	48	36	25
2018	PO-IMA-02	15	30	15	20	20	0	0	40	45	20
2017	PO-IMA	4	8	36	12	28	4	8	45	14	25
2017	PO-IMA-02	6	11	39	17	28	0	0	44	17	18
2014	PO-IMA	4	44	25	4	11	0	12	17	55	15
2014	PO-IMA-02	4	44	25	4	11	0	12	17	55	15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	0	8	31	23	35	4	0	60	8	26
2020	PO-IMA-02	0	9	30	22	35	4	0	59	9	23
2019	PO-IMA	0	17	34	20	17	5	7	42	19	41
2019	PO-IMA-02	0	16	37	21	16	3	8	41	18	38
2018	PO-IMA	4	12	40	40	4	0	0	44	16	25
2018	PO-IMA-02	5	15	40	40	0	0	0	40	20	20
2017	PO-IMA	0	4	32	24	24	12	4	57	5	25
2017	PO-IMA-02	0	6	39	22	28	6	0	53	6	18
2014	PO-IMA	4	29	25	29	0	0	12	33	38	15
2014	PO-IMA-02	4	29	25	29	0	0	12	33	38	15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	0	8	19	35	38	0	0	73	8	26
2020	PO-IMA-02	0	4	22	35	39	0	0	74	4	23
2019	PO-IMA	2	2	21	36	31	2	5	72	5	42
2019	PO-IMA-02	3	0	23	38	28	3	5	72	3	39
2018	PO-IMA	0	8	25	38	29	0	0	67	8	24
2018	PO-IMA-02	0	10	30	35	25	0	0	60	10	20
2017	PO-IMA	4	0	20	32	28	8	8	71	5	25
2017	PO-IMA-02	6	0	17	39	28	6	6	75	6	18
2014	PO-IMA	11	12	29	15	21	0	12	41	26	15
2014	PO-IMA-02	11	12	29	15	21	0	12	41	26	15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	8	8	40	8	32	4	0	42	17	25
2020	PO-IMA-02	5	9	45	5	32	5	0	38	14	22
2019	PO-IMA	7	5	24	24	31	5	5	61	13	42
2019	PO-IMA-02	8	5	23	26	28	5	5	60	14	39
2018	PO-IMA	0	17	29	21	33	0	0	54	17	24
2018	PO-IMA-02	0	21	26	21	32	0	0	53	21	19
2017	PO-IMA	4	0	36	20	36	0	4	58	4	25
2017	PO-IMA-02	6	0	44	22	28	0	0	50	6	18
2014	PO-IMA	0	33	4	40	11	0	12	57	38	15
2014	PO-IMA-02	0	33	4	40	11	0	12	57	38	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	4	4	12	19	58	4	0	80	8	26
2020	PO-IMA-02	0	4	13	17	61	4	0	82	5	23
2019	PO-IMA	5	12	14	21	40	5	2	67	18	42
2019	PO-IMA-02	5	13	15	21	38	5	3	64	19	39
2018	PO-IMA	4	16	24	24	32	0	0	56	20	25
2018	PO-IMA-02	5	20	30	10	35	0	0	45	25	20
2017	PO-IMA	0	8	16	20	28	16	12	67	11	25
2017	PO-IMA-02	0	11	22	17	28	17	6	57	14	18
2014	PO-IMA	15	8	11	44	11	0	12	62	26	15
2014	PO-IMA-02	15	8	11	44	11	0	12	62	26	15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	4	12	15	27	38	4	0	68	16	26
2020	PO-IMA-02	4	9	17	26	39	4	0	68	14	23
2019	PO-IMA	2	17	17	29	29	2	2	62	21	41
2019	PO-IMA-02	3	16	18	32	26	3	3	61	19	38
2018	PO-IMA	8	12	16	56	4	4	0	63	21	25
2018	PO-IMA-02	10	15	20	50	0	5	0	53	26	20
2017	PO-IMA	4	0	24	20	32	12	8	65	5	25
2017	PO-IMA-02	6	0	28	17	33	11	6	60	7	18
2014	PO-IMA	4	12	42	29	0	0	12	33	19	15
2014	PO-IMA-02	4	12	42	29	0	0	12	33	19	15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	4	23	31	19	23	0	0	42	27	26
2020	PO-IMA-02	4	22	30	22	22	0	0	43	26	23
2019	PO-IMA	5	10	33	29	19	2	2	50	15	42
2019	PO-IMA-02	3	10	36	28	18	3	3	49	14	39

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	27	31	4	27	4	4	4	63	33	26
2020	PO-IMA-02	22	35	4	26	4	4	4	62	33	23
2019	PO-IMA	19	36	10	19	10	7	0	59	31	42
2019	PO-IMA-02	21	31	10	21	10	8	0	56	33	39

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	23	8	15	15	0	0	62	31	26
2020	PO-IMA-02	30	26	9	17	17	0	0	57	35	23
2019	PO-IMA	31	31	17	10	10	2	0	63	20	42
2019	PO-IMA-02	31	28	18	10	10	3	0	61	21	39
2018	PO-IMA	24	24	16	16	20	0	0	48	36	25
2018	PO-IMA-02	15	30	15	15	25	0	0	45	40	20
2017	PO-IMA	54	31	4	4	8	0	0	85	12	26
2017	PO-IMA-02	53	32	5	5	5	0	0	84	11	19
2014	PO-IMA	33	40	8	4	11	0	4	76	15	15
2014	PO-IMA-02	33	40	8	4	11	0	4	76	15	15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	12	8	19	15	58	35	26
2020	PO-IMA-02	43	13	9	22	13	57	35	23
2019	PO-IMA	43	29	5	19	5	71	24	42
2019	PO-IMA-02	44	26	5	21	5	69	26	39
2018	PO-IMA	36	24	12	20	8	60	28	25
2018	PO-IMA-02	30	25	15	20	10	55	30	20
2017	PO-IMA	54	35	0	8	4	88	12	26
2017	PO-IMA-02	58	26	0	11	5	84	16	19
2014	PO-IMA	29	59	12	0	0	88	0	15
2014	PO-IMA-02	29	59	12	0	0	88	0	15

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	35	8	8	8	4	0	76	16	26
2020	PO-IMA-02	35	39	9	9	4	4	0	77	14	23
2019	PO-IMA	43	33	10	5	0	7	2	84	5	42
2019	PO-IMA-02	44	31	10	5	0	8	3	83	6	39
2018	PO-IMA	33	29	17	17	4	0	0	63	21	24
2018	PO-IMA-02	26	32	21	16	5	0	0	58	21	19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	23	15	8	12	8	63	21	26
2020	PO-IMA-02	35	22	17	9	9	9	62	19	23
2019	PO-IMA	45	26	10	12	2	5	75	15	42
2019	PO-IMA-02	46	26	8	13	3	5	76	16	39
2018	PO-IMA	32	36	12	8	12	0	68	20	25
2018	PO-IMA-02	20	45	15	10	10	0	65	20	20
2017	PO-IMA	46	38	8	8	0	0	85	8	26
2017	PO-IMA-02	47	32	11	11	0	0	79	11	19
2014	PO-IMA	37	29	12	11	11	0	67	21	15
2014	PO-IMA-02	37	29	12	11	11	0	67	21	15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	15	15	8	4	12	0	70	13	26
2020	PO-IMA-02	43	17	17	9	0	13	0	70	10	23
2019	PO-IMA	52	17	24	2	0	5	0	73	3	42
2019	PO-IMA-02	54	15	23	3	0	5	0	73	3	39
2018	PO-IMA	28	32	24	12	4	0	0	60	16	25
2018	PO-IMA-02	20	35	30	15	0	0	0	55	15	20
2017	PO-IMA	54	23	12	0	0	0	12	87	0	26
2017	PO-IMA-02	58	21	16	0	0	0	5	83	0	19
2014	PO-IMA	48	15	19	15	0	0	4	65	15	15
2014	PO-IMA-02	48	15	19	15	0	0	4	65	15	15

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	27	4	12	4	81	15	26
2020	PO-IMA-02	52	30	4	13	0	83	13	23
2019	PO-IMA	62	26	5	7	0	88	7	42
2019	PO-IMA-02	62	26	5	8	0	87	8	39
2018	PO-IMA	44	36	8	4	8	80	12	25
2018	PO-IMA-02	35	45	10	5	5	80	10	20
2017	PO-IMA	69	31	0	0	0	100	0	26
2017	PO-IMA-02	68	32	0	0	0	100	0	19
2014	PO-IMA	59	15	12	4	11	73	15	15
2014	PO-IMA-02	59	15	12	4	11	73	15	15

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	12	4	27	4	4	0	64	32	26
2020	PO-IMA-02	48	9	4	30	4	4	0	59	36	23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	8	15	12	8	15	0	59	23	26
2020	PO-IMA-02	39	9	17	13	4	17	0	58	21	23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	31	15	8	0	4	0	76	8	26
2020	PO-IMA-02	39	30	17	9	0	4	0	73	9	23

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	19	23	15	15	23	4	0	44	40	26
2020	PO-IMA-02	17	22	17	17	22	4	0	41	41	23
2019	PO-IMA	31	26	10	12	14	5	2	62	28	42
2019	PO-IMA-02	31	23	10	13	15	5	3	58	31	39
2018	PO-IMA	12	28	8	28	12	12	0	45	45	25
2018	PO-IMA-02	10	25	10	30	15	10	0	39	50	20
2017	PO-IMA	23	54	8	4	12	0	0	77	15	26
2017	PO-IMA-02	32	42	11	5	11	0	0	74	16	19
2014	PO-IMA	25	40	8	23	0	0	4	68	24	15
2014	PO-IMA-02	25	40	8	23	0	0	4	68	24	15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	23	15	4	8	4	0	72	12	26
2020	PO-IMA-02	39	26	17	4	9	4	0	68	14	23
2019	PO-IMA	36	31	7	10	7	7	2	74	18	42
2019	PO-IMA-02	38	28	5	10	8	8	3	74	20	39
2018	PO-IMA	24	28	24	16	8	0	0	52	24	25
2018	PO-IMA-02	15	30	30	15	10	0	0	45	25	20
2017	PO-IMA	58	27	8	0	4	0	4	88	4	26
2017	PO-IMA-02	63	26	5	0	5	0	0	89	5	19
2014	PO-IMA	40	25	23	12	0	0	0	65	12	15
2014	PO-IMA-02	40	25	23	12	0	0	0	65	12	15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	15	23	8	8	0	62	15	26
2020	PO-IMA-02	43	17	26	9	4	0	61	13	23
2019	PO-IMA	36	29	14	12	2	7	69	15	42
2019	PO-IMA-02	38	23	15	13	3	8	67	17	39
2018	PO-IMA	28	24	24	16	8	0	52	24	25
2018	PO-IMA-02	20	25	30	15	10	0	45	25	20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	36	20	8	8	24	4	0	58	33	25
2020	PO-IMA-02	32	23	9	9	23	5	0	57	33	22
2019	PO-IMA	31	17	19	10	17	7	0	51	28	42
2019	PO-IMA-02	31	15	21	10	18	5	0	49	30	39
2018	PO-IMA	16	24	16	16	20	8	0	43	39	25
2018	PO-IMA-02	20	20	20	15	25	0	0	40	40	20
2017	PO-IMA	42	19	12	8	12	4	4	67	21	26
2017	PO-IMA-02	47	21	11	5	16	0	0	68	21	19
2014	PO-IMA	25	4	33	0	19	8	11	36	23	15
2014	PO-IMA-02	25	4	33	0	19	8	11	36	23	15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	31	4	19	0	0	0	77	19	26
2020	PO-IMA-02	43	30	4	22	0	0	0	74	22	23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	15	12	15	4	69	19	26
2020	PO-IMA-02	52	17	13	13	4	70	17	23
2019	PO-IMA	57	24	2	12	5	81	17	42
2019	PO-IMA-02	54	26	3	13	5	79	18	39
2017	PO-IMA	35	50	4	4	8	85	12	26
2017	PO-IMA-02	26	58	5	0	11	84	11	19
2014	PO-IMA	23	54	4	8	11	77	19	15
2014	PO-IMA-02	23	54	4	8	11	77	19	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	48	32	8	8	4	80	12	25
2020	PO-IMA-02	45	36	9	5	5	82	9	22
2019	PO-IMA	50	33	7	5	5	83	10	42
2019	PO-IMA-02	46	36	8	5	5	82	10	39
2017	PO-IMA	46	42	4	8	0	88	8	26
2017	PO-IMA-02	42	42	5	11	0	84	11	19
2014	PO-IMA	33	59	8	0	0	92	0	15
2014	PO-IMA-02	33	59	8	0	0	92	0	15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	88	4	8	0	92	0	26
2020	PO-IMA-02	87	4	9	0	91	0	23
2017	PO-IMA	81	15	4	0	96	0	26
2017	PO-IMA-02	79	16	5	0	95	0	19
2014	PO-IMA	58	31	0	11	89	11	14
2014	PO-IMA-02	58	31	0	11	89	11	14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	27	4	8	8	12	23	19	53	33	26
2020	PO-IMA-02	30	4	9	9	9	22	17	57	29	23
2019	PO-IMA	43	5	2	2	10	21	17	77	19	42
2019	PO-IMA-02	44	3	3	3	10	23	15	75	21	39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	19	19	12	19	8	19	4	50	35	26
2020	PO-IMA-02	22	17	13	22	4	22	0	50	33	23
2019	PO-IMA	29	12	22	12	5	20	0	52	21	41
2019	PO-IMA-02	32	11	21	11	5	21	0	53	20	38
2018	PO-IMA	20	4	36	20	8	8	4	27	32	25
2018	PO-IMA-02	15	5	35	25	10	10	0	22	39	20
2017	PO-IMA	23	23	19	4	8	15	8	60	15	26
2017	PO-IMA-02	32	21	21	5	5	5	11	63	13	19
2014	PO-IMA	15	23	19	0	15	19	11	53	21	15
2014	PO-IMA-02	15	23	19	0	15	19	11	53	21	15

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	15	8	23	12	12	52	39	26
2020	PO-IMA-02	30	17	4	26	9	13	55	40	23
2019	PO-IMA	40	14	24	10	2	10	61	13	42
2019	PO-IMA-02	44	10	23	10	3	10	60	14	39
2018	PO-IMA	20	32	12	28	8	0	52	36	25
2018	PO-IMA-02	15	35	10	35	5	0	50	40	20
2017	PO-IMA	56	24	12	0	4	4	83	4	25
2017	PO-IMA-02	61	22	11	0	6	0	83	6	18
2014	PO-IMA	48	40	8	0	4	0	88	4	15
2014	PO-IMA-02	48	40	8	0	4	0	88	4	15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	19	15	8	4	23	0	65	15	26
2020	PO-IMA-02	30	13	17	9	4	26	0	59	18	23
2019	PO-IMA	31	5	29	5	0	26	5	52	7	42
2019	PO-IMA-02	33	5	23	5	0	28	5	58	8	39
2018	PO-IMA	20	8	32	12	12	12	4	33	29	25
2018	PO-IMA-02	15	5	35	15	15	15	0	24	35	20
2017	PO-IMA	36	12	16	0	4	24	8	71	6	25
2017	PO-IMA-02	44	11	11	0	6	17	11	77	8	18
2014	PO-IMA	19	0	27	4	0	40	11	38	8	15
2014	PO-IMA-02	19	0	27	4	0	40	11	38	8	15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	19	19	12	8	8	58	21	26
2020	PO-IMA-02	35	22	17	9	9	9	62	19	23
2019	PO-IMA	43	19	21	7	0	10	68	8	42
2019	PO-IMA-02	46	15	21	8	0	10	69	9	39
2018	PO-IMA	29	13	21	17	13	8	45	32	24
2018	PO-IMA-02	16	16	26	21	11	11	35	35	19
2017	PO-IMA	54	23	8	0	4	12	87	4	26
2017	PO-IMA-02	58	26	5	0	5	5	89	6	19
2014	PO-IMA	48	21	23	4	0	4	72	4	15
2014	PO-IMA-02	48	21	23	4	0	4	72	4	15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-IMA	0	100	26
2020	PO-IMA-02	0	100	23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-IMA	4	96	26
2020	PO-IMA-02	4	96	23
2019	PO-IMA	5	95	42
2019	PO-IMA-02	5	95	39

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	27	19	4	8	8	4	65	13	26
2020	PO-IMA-02	30	26	22	4	4	9	4	65	10	23

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	23	4	12	15	8	0	67	29	26
2020	PO-IMA-02	39	22	4	13	13	9	0	67	29	23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	27	8	23	0	0	0	69	23	26
2020	PO-IMA-02	43	26	9	22	0	0	0	70	22	23

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	27	8	12	15	0	0	65	27	26
2020	PO-IMA-02	39	26	9	13	13	0	0	65	26	23

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	32	32	12	8	16	0	0	64	24	25
2020	PO-IMA-02	32	36	9	5	18	0	0	68	23	22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	23	15	23	4	0	0	58	27	26
2020	PO-IMA-02	35	22	17	22	4	0	0	57	26	23

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	15	8	0	4	15	4	86	5	26
2020	PO-IMA-02	57	17	9	0	4	13	0	85	5	23

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	35	8	12	0	4	0	80	12	26
2020	PO-IMA-02	43	35	9	13	0	0	0	78	13	23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	27	8	19	8	0	0	65	27	26
2020	PO-IMA-02	39	26	9	22	4	0	0	65	26	23

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	12	12	23	19	0	0	46	42	26
2020	PO-IMA-02	35	9	13	22	22	0	0	43	43	23

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	19	12	27	0	0	0	62	27	26
2020	PO-IMA-02	43	13	13	30	0	0	0	57	30	23
2019	PO-IMA	31	38	12	5	10	5	0	73	15	42
2019	PO-IMA-02	31	38	10	5	10	5	0	73	16	39
2018	PO-IMA	28	24	20	16	8	4	0	54	25	25
2018	PO-IMA-02	30	15	25	15	10	5	0	47	26	20
2017	PO-IMA	38	31	8	8	8	4	4	75	17	26
2017	PO-IMA-02	42	26	5	11	5	5	5	76	18	19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	19	8	12	23	0	0	58	35	26
2020	PO-IMA-02	39	17	9	13	22	0	0	57	35	23

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	27	0	12	12	4	0	76	24	26
2020	PO-IMA-02	48	26	0	13	9	4	0	77	23	23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	40	24	4	16	16	0	64	32	25
2020	PO-IMA-02	41	23	5	18	14	0	64	32	22
2019	PO-IMA	34	24	12	7	17	5	62	26	41
2019	PO-IMA-02	34	24	11	8	18	5	61	28	38
2018	PO-IMA	28	28	16	20	8	0	56	28	25
2018	PO-IMA-02	20	30	20	20	10	0	50	30	20
2017	PO-IMA	33	42	4	13	8	0	75	21	24
2017	PO-IMA-02	39	33	6	17	6	0	72	22	18

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	4	19	27	23	27	0	0	23	50	26
2020	PO-IMA-02	0	17	30	22	30	0	0	17	52	23

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	8	23	27	12	31	0	31	42	26
2020	PO-IMA-02	4	17	30	13	35	0	22	48	23
2019	PO-IMA	5	21	17	21	33	2	27	56	42
2019	PO-IMA-02	3	21	18	23	33	3	24	58	39
2018	PO-IMA	4	8	24	20	44	0	12	64	25
2018	PO-IMA-02	5	10	20	20	45	0	15	65	20
2017	PO-IMA	12	4	27	15	42	0	15	58	26
2017	PO-IMA-02	5	5	32	16	42	0	11	58	19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	23	27	8	4	0	0	62	12	26
2020	PO-IMA-02	39	26	26	9	0	0	0	65	9	23
2019	PO-IMA	31	36	21	5	2	0	5	70	8	42
2019	PO-IMA-02	26	38	23	5	3	0	5	68	8	39
2018	PO-IMA	40	28	24	8	0	0	0	68	8	25
2018	PO-IMA-02	40	30	20	10	0	0	0	70	10	20
2017	PO-IMA	50	31	4	4	8	4	0	84	12	26
2017	PO-IMA-02	37	42	5	0	11	5	0	83	11	19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	27	15	8	4	0	0	73	12	26
2020	PO-IMA-02	43	30	17	9	0	0	0	74	9	23
2019	PO-IMA	48	29	10	5	0	2	7	84	5	42
2019	PO-IMA-02	46	28	10	5	0	3	8	83	6	39
2018	PO-IMA	52	20	24	4	0	0	0	72	4	25
2018	PO-IMA-02	50	25	20	5	0	0	0	75	5	20
2017	PO-IMA	54	31	8	0	4	0	4	88	4	26
2017	PO-IMA-02	42	42	5	0	5	0	5	89	6	19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	23	15	15	12	0	0	58	27	26
2020	PO-IMA-02	35	22	17	17	9	0	0	57	26	23
2019	PO-IMA	33	29	7	10	12	7	2	68	24	42
2019	PO-IMA-02	31	28	8	10	13	8	3	66	26	39
2018	PO-IMA	25	29	25	17	4	0	0	54	21	24
2018	PO-IMA-02	20	30	25	20	5	0	0	50	25	20
2017	PO-IMA	46	27	12	4	8	4	0	76	12	26
2017	PO-IMA-02	37	32	16	5	5	5	0	72	11	19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	27	15	4	8	0	4	72	12	26
2020	PO-IMA-02	43	30	13	4	4	0	4	77	9	23
2019	PO-IMA	43	33	7	5	0	5	7	86	5	42
2019	PO-IMA-02	38	36	8	5	0	5	8	85	6	39
2018	PO-IMA	52	24	16	8	0	0	0	76	8	25
2018	PO-IMA-02	50	25	15	10	0	0	0	75	10	20
2017	PO-IMA	65	19	12	0	0	0	4	88	0	26
2017	PO-IMA-02	63	26	11	0	0	0	0	89	0	19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	23	23	4	19	0	54	23	26
2020	PO-IMA-02	30	26	22	4	17	0	57	22	23
2019	PO-IMA	26	45	10	10	7	2	73	17	42
2019	PO-IMA-02	23	46	10	10	8	3	71	18	39
2018	PO-IMA	21	25	21	13	21	0	46	33	24
2018	PO-IMA-02	21	26	21	16	16	0	47	32	19
2017	PO-IMA	32	36	20	0	12	0	68	12	25
2017	PO-IMA-02	32	37	16	0	16	0	68	16	19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	31	23	19	4	15	0	8	58	21	26
2020	PO-IMA-02	30	26	13	4	17	0	9	62	24	23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	44	24	20	8	4	0	0	68	12	25
2020	PO-IMA-02	41	27	23	5	5	0	0	68	9	22
2019	PO-IMA	31	36	21	0	5	2	5	72	5	42
2019	PO-IMA-02	31	33	23	0	5	3	5	69	6	39
2018	PO-IMA	28	28	20	12	8	0	4	58	21	25
2018	PO-IMA-02	20	35	15	15	10	0	5	58	26	20
2017	PO-IMA	56	24	8	8	0	0	4	83	8	25
2017	PO-IMA-02	53	21	11	11	0	0	5	78	11	19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	8	19	15	4	0	62	19	26
2020	PO-IMA-02	52	9	22	17	0	0	61	17	23
2019	PO-IMA	33	36	12	10	2	7	74	13	42
2019	PO-IMA-02	33	33	13	10	3	8	72	14	39
2018	PO-IMA	36	36	20	8	0	0	72	8	25
2018	PO-IMA-02	30	40	25	5	0	0	70	5	20
2017	PO-IMA	48	24	20	0	4	4	75	4	25
2017	PO-IMA-02	42	21	26	0	5	5	67	6	19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	46	15	19	12	8	0	0	62	19	26
2020	PO-IMA-02	43	13	22	13	9	0	0	57	22	23
2019	PO-IMA	36	26	17	10	5	2	5	67	15	42
2019	PO-IMA-02	33	26	18	10	5	3	5	64	17	39
2018	PO-IMA	24	40	20	12	4	0	0	64	16	25
2018	PO-IMA-02	20	40	20	15	5	0	0	60	20	20
2017	PO-IMA	48	28	12	8	4	0	0	76	12	25
2017	PO-IMA-02	42	26	16	11	5	0	0	68	16	19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	58	12	12	8	12	0	0	69	19	26
2020	PO-IMA-02	57	9	13	9	13	0	0	65	22	23
2019	PO-IMA	40	29	7	12	5	2	5	74	18	42
2019	PO-IMA-02	41	28	5	13	5	3	5	75	19	39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	35	15	4	4	0	0	77	8	26
2020	PO-IMA-02	43	30	17	4	4	0	0	74	9	23

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	15	23	8	0	69	8	26
2020	PO-IMA-02	57	13	22	9	0	70	9	23
2019	PO-IMA	48	36	7	2	7	90	3	42
2019	PO-IMA-02	49	36	5	3	8	92	3	39
2018	PO-IMA	32	56	8	4	0	88	4	25
2018	PO-IMA-02	30	60	5	5	0	90	5	20
2017	PO-IMA	64	20	12	4	0	84	4	25
2017	PO-IMA-02	58	21	16	5	0	79	5	19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	42	31	15	4	8	0	73	12	26
2020	PO-IMA-02	39	30	17	4	9	0	70	13	23
2019	PO-IMA	60	28	5	3	3	3	90	5	40
2019	PO-IMA-02	59	27	5	3	3	3	89	6	37
2018	PO-IMA	48	28	12	12	0	0	76	12	25
2018	PO-IMA-02	40	35	10	15	0	0	75	15	20
2017	PO-IMA	62	12	8	8	4	8	79	13	26
2017	PO-IMA-02	58	11	5	11	5	11	76	18	19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	31	19	8	4	0	0	69	12	26
2020	PO-IMA-02	35	35	17	9	4	0	0	70	13	23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	77	8	8	0	8	0	0	85	8	26
2020	PO-IMA-02	78	9	4	0	9	0	0	87	9	23
2019	PO-IMA	74	7	0	2	2	5	10	94	6	42
2019	PO-IMA-02	74	8	0	3	3	5	8	94	6	39
2018	PO-IMA	60	24	0	8	0	0	8	91	9	25
2018	PO-IMA-02	65	20	0	10	0	0	5	89	11	20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	73	8	8	8	4	0	81	12	26
2020	PO-IMA-02	74	9	9	4	4	0	83	9	23
2019	PO-IMA	73	12	5	7	2	0	85	10	41
2019	PO-IMA-02	71	13	5	8	3	0	84	11	38
2018	PO-IMA	68	12	8	0	8	4	83	8	25
2018	PO-IMA-02	60	15	10	0	10	5	79	11	20
2017	PO-IMA	77	15	4	0	4	0	92	4	26
2017	PO-IMA-02	74	16	5	0	5	0	89	5	19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	69	12	8	0	12	0	81	12	26
2020	PO-IMA-02	65	13	9	0	13	0	78	13	23
2019	PO-IMA	50	33	8	5	5	0	83	10	40
2019	PO-IMA-02	49	32	8	5	5	0	81	11	37
2018	PO-IMA	32	40	12	4	8	4	75	13	25
2018	PO-IMA-02	25	45	15	5	5	5	74	11	20
2017	PO-IMA	54	31	8	4	4	0	85	8	26
2017	PO-IMA-02	47	37	11	0	5	0	84	5	19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	54	35	4	4	4	0	0	88	8	26
2020	PO-IMA-02	52	35	4	4	4	0	0	87	9	23
2019	PO-IMA	73	12	7	0	5	2	0	88	5	41
2019	PO-IMA-02	71	13	8	0	5	3	0	86	5	38
2018	PO-IMA	44	28	16	0	8	0	4	75	8	25
2018	PO-IMA-02	40	25	20	0	10	0	5	68	11	20
2017	PO-IMA	69	19	0	8	4	0	0	88	12	26
2017	PO-IMA-02	63	21	0	11	5	0	0	84	16	19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	0	8	4	38	81	6	26
2020	PO-IMA-02	52	0	4	0	43	92	0	23
2019	PO-IMA	68	2	0	0	29	100	0	41
2019	PO-IMA-02	66	3	0	0	32	100	0	38
2018	PO-IMA	60	0	0	0	40	100	0	25
2018	PO-IMA-02	65	0	0	0	35	100	0	20
2017	PO-IMA	46	8	0	0	46	100	0	26
2017	PO-IMA-02	47	5	0	0	47	100	0	19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	81	8	4	0	0	8	96	0	26
2020	PO-IMA-02	78	9	4	0	0	9	95	0	23
2019	PO-IMA	90	5	0	0	2	2	100	0	41
2019	PO-IMA-02	92	3	0	0	3	3	100	0	38
2018	PO-IMA	88	4	0	0	0	8	100	0	25
2018	PO-IMA-02	90	5	0	0	0	5	100	0	20
2017	PO-IMA	77	12	0	4	0	8	96	4	26
2017	PO-IMA-02	84	11	0	5	0	0	95	5	19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	50	27	12	4	8	77	12	26
2020	PO-IMA-02	43	30	13	4	9	74	13	23
2019	PO-IMA	49	20	7	12	12	68	24	41
2019	PO-IMA-02	47	18	8	13	13	66	26	38
2018	PO-IMA	44	16	12	12	16	60	28	25
2018	PO-IMA-02	45	15	10	10	20	60	30	20
2017	PO-IMA	12	15	19	15	38	27	54	26
2017	PO-IMA-02	5	16	21	16	42	21	58	19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	38	42	4	0	12	4	84	12	26
2020	PO-IMA-02	39	39	4	0	13	4	82	14	23
2019	PO-IMA	61	22	10	2	2	2	85	5	41
2019	PO-IMA-02	61	21	11	3	3	3	84	5	38
2018	PO-IMA	36	40	20	4	0	0	76	4	25
2018	PO-IMA-02	40	45	10	5	0	0	85	5	20
2017	PO-IMA	69	15	12	0	4	0	85	4	26
2017	PO-IMA-02	63	16	16	0	5	0	79	5	19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	23	35	31	4	8	0	0	58	12	26
2020	PO-IMA-02	22	39	26	4	9	0	0	61	13	23

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	8	35	35	12	12	42	23	26
2020	PO-IMA-02	4	39	35	13	9	43	22	23
2019	PO-IMA	19	48	21	10	2	67	12	42
2019	PO-IMA-02	15	49	23	10	3	64	13	39
2018	PO-IMA	8	52	32	4	4	60	8	25
2018	PO-IMA-02	5	55	30	5	5	60	10	20
2017	PO-IMA	15	46	27	8	4	62	12	26
2017	PO-IMA-02	16	37	37	5	5	53	11	19

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	12	15	23	38	12	50	27	26
2020	PO-IMA-02	9	13	26	43	9	52	22	23
2019	PO-IMA	5	15	39	34	7	41	20	41
2019	PO-IMA-02	5	16	39	32	8	39	21	38
2018	PO-IMA	8	8	46	29	8	38	17	24
2018	PO-IMA-02	11	11	47	32	0	32	21	19
2017	PO-IMA	4	12	38	27	19	46	15	26
2017	PO-IMA-02	5	11	37	21	26	47	16	19

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	62	15	23	0	20	80	26
2020	PO-IMA-02	61	13	26	0	18	82	23

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PO-IMA	50	50	16
2020	PO-IMA-02	43	57	14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	35	23	23	4	8	0	8	63	13	26
2020	PO-IMA-02	35	22	26	4	9	0	4	59	14	23
2019	PO-IMA	26	24	14	7	19	5	5	55	29	42
2019	PO-IMA-02	23	26	13	8	21	5	5	54	31	39
2018	PO-IMA	20	4	28	12	32	0	4	25	46	25
2018	PO-IMA-02	15	5	30	15	30	0	5	21	47	20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	6	19	13	0	38	6	19	33	50	16
2020	PO-IMA-02	7	21	14	0	43	7	7	33	50	14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PO-IMA	13	13	25	0	44	0	6	27	47	16
2020	PO-IMA-02	7	7	29	0	50	0	7	15	54	14

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PO-IMA

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.