2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	42	10	6	3	82	8	2368
2020	PC-01	43	43	8	5	1	86	6	62
2020	PC-02	39	42	11	6	2	81	8	822
2020	PC-03	38	43	10	6	4	81	9	956
2020	PC-04	43	41	10	5	1	84	6	391
2020	PC-05	48	38	10	3	2	85	5	105
2019	PC	37	45	9	6	3	82	9	2224
2019	PC-01	39	42	13	4	2	81	6	74
2019	PC-02	34	46	10	6	4	79	10	748
2019	PC-03	38	45	8	7	2	83	9	879
2019	PC-04	39	44	10	5	2	83	7	358
2019	PC-05	48	42	5	4	1	91	5	108
2018	PC	32	46	10	8	3	78	12	2005
2018	PC-01	32	47	9	8	5	79	12	69
2018	PC-02	35	43	11	8	3	78	11	718
2018	PC-03	30	48	10	10	3	78	12	751
2018	PC-04	33	45	10	6	5	79	11	325
2018	PC-05	33	48	8	5	5	82	10	95
2017	PC	33	48	8	7	4	81	11	2068
2017	PC-01	39	47	5	7	2	87	8	58
2017	PC-02	33	47	9	7	5	80	11	739
2017	PC-03	33	47	9	6	5	80	12	787
2017	PC-04	30	52	8	9	1	82	10	350
2017	PC-05	45	47	3	3	2	91	6	86
2014	PC	28	46	11	10	5	74	15	1917
2014	PC-01	30	48	12	5	5	78	10	59
2014	PC-02	27	46	13	9	5	72	14	636
2014	PC-03	30	44	10	11	5	74	16	755
2014	PC-04	26	49	10	11	5	75	15	334
2014	PC-05	33	46	11	8	3	78	11	92

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	38	41	10	7	3	79	10	2367
2020	PC-01	43	42	10	3	2	85	5	63
2020	PC-02	38	42	11	6	4	80	9	822
2020	PC-03	36	41	11	7	4	78	11	956
2020	PC-04	38	43	8	8	3	81	11	390
2020	PC-05	44	35	9	9	3	79	12	105
2019	PC	34	41	12	9	4	75	13	2213
2019	PC-01	35	45	6	10	4	80	14	74
2019	PC-02	32	41	13	9	6	72	15	746
2019	PC-03	35	41	12	9	3	76	12	872
2019	PC-04	36	38	12	9	4	74	14	358
2019	PC-05	43	39	9	7	2	82	9	107
2018	PC	29	41	14	11	6	70	17	2008
2018	PC-01	31	40	14	6	9	72	15	69
2018	PC-02	31	40	14	9	6	72	15	716
2018	PC-03	28	40	14	13	5	69	18	749
2018	PC-04	27	42	14	10	6	70	17	329
2018	PC-05	28	42	10	11	9	70	20	97
2017	PC	28	42	13	10	7	70	17	2067
2017	PC-01	38	42	5	9	7	80	15	58
2017	PC-02	28	43	13	10	6	71	16	738
2017	PC-03	28	40	15	10	8	68	18	787
2017	PC-04	27	43	15	9	7	70	15	350
2017	PC-05	35	44	6	9	6	79	15	86

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	50	36	10	3	1	86	4	2355
2020	PC-01	50	34	14	3	0	84	3	63
2020	PC-02	48	38	10	3	1	86	4	819
2020	PC-03	49	36	10	4	1	85	5	953
2020	PC-04	56	33	9	1	1	89	2	384
2020	PC-05	59	33	6	2	1	91	3	104
2019	PC	50	37	8	4	1	87	5	2200
2019	PC-01	52	27	13	7	0	79	7	74
2019	PC-02	47	38	8	5	3	85	7	743
2019	PC-03	49	39	9	3	0	88	3	865
2019	PC-04	54	33	8	2	2	87	5	354
2019	PC-05	65	29	5	1	0	94	1	107
2018	PC	47	38	10	3	1	85	5	2003
2018	PC-01	52	29	10	6	3	81	9	68
2018	PC-02	48	37	9	4	1	85	5	715
2018	PC-03	44	41	10	3	1	85	4	748
2018	PC-04	47	39	9	2	1	87	4	327
2018	PC-05	56	27	13	1	3	83	4	97
2017	PC	49	38	8	3	1	88	4	2065
2017	PC-01	58	29	11	0	2	87	2	58
2017	PC-02	48	38	9	4	1	86	5	739
2017	PC-03	48	38	8	4	1	87	6	786
2017	PC-04	50	39	8	2	0	90	2	348
2017	PC-05	63	31	3	1	1	94	3	86
2014	PC	53	33	9	4	2	86	5	1917
2014	PC-01	53	34	8	3	2	86	5	59
2014	PC-02	52	34	8	4	2	86	6	636
2014	PC-03	52	34	9	3	2	86	5	755
2014	PC-04	53	33	10	4	1	86	5	334
2014	PC-05	58	31	6	4	0	89	4	92

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	41	9	4	2	0	85	5	2371
2020	PC-01	52	37	7	3	1	0	89	5	63
2020	PC-02	47	39	9	4	1	0	86	5	824
2020	PC-03	42	42	9	4	2	0	85	7	957
2020	PC-04	43	42	10	3	1	0	86	4	390
2020	PC-05	47	41	9	1	2	0	88	3	105
2019	PC	42	42	9	5	2	0	84	6	2223
2019	PC-01	55	32	8	4	2	0	86	5	74
2019	PC-02	41	42	10	6	2	0	83	8	747
2019	PC-03	42	43	9	4	1	0	85	6	878
2019	PC-04	42	41	11	4	2	0	83	6	359
2019	PC-05	54	36	8	2	0	0	90	2	108
2018	PC	37	44	11	6	2	0	81	8	2011
2018	PC-01	45	36	8	9	2	0	81	11	69
2018	PC-02	39	44	9	6	2	0	82	8	719
2018	PC-03	35	44	13	5	2	0	80	8	750
2018	PC-04	34	47	12	5	2	1	81	7	329
2018	PC-05	42	39	9	7	3	0	81	10	97
2017	PC	40	42	9	6	3	0	82	8	2062
2017	PC-01	54	29	12	0	5	0	84	5	58
2017	PC-02	40	44	8	6	3	0	83	9	738
2017	PC-03	38	42	10	6	4	0	80	9	784
2017	PC-04	36	44	11	7	1	0	80	8	348
2017	PC-05	58	31	6	3	1	0	89	5	86
2014	PC	36	42	12	7	3	0	78	10	1913
2014	PC-01	47	40	6	7	0	0	87	7	59
2014	PC-02	33	44	14	6	2	0	78	8	632
2014	PC-03	37	41	11	7	3	0	78	10	755
2014	PC-04	35	42	10	7	5	1	78	12	334
2014	PC-05	47	33	15	3	1	0	80	4	92

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	45	35	12	5	2	0	81	7	2354
2020	PC-01	55	32	8	3	1	0	87	5	63
2020	PC-02	49	32	12	4	2	0	82	6	818
2020	PC-03	43	36	13	4	2	1	80	7	951
2020	PC-04	40	39	13	7	2	0	79	8	385
2020	PC-05	43	38	13	4	3	0	81	7	105
2019	PC	37	38	14	7	3	0	76	10	2224
2019	PC-01	49	29	14	6	1	2	79	7	74
2019	PC-02	39	37	13	7	3	0	76	10	746
2019	PC-03	36	40	14	6	3	0	76	9	878
2019	PC-04	33	38	17	8	3	0	72	11	360
2019	PC-05	48	28	16	8	0	0	76	8	108
2018	PC	34	36	17	8	4	1	71	12	2009
2018	PC-01	48	22	15	11	1	2	72	12	70
2018	PC-02	38	36	15	8	4	0	74	12	720
2018	PC-03	32	38	18	8	3	1	71	12	749
2018	PC-04	31	37	20	7	4	0	69	11	326
2018	PC-05	29	38	21	5	6	0	68	11	96
2017	PC	32	40	15	8	4	1	72	13	2065
2017	PC-01	39	39	10	7	5	0	78	12	58
2017	PC-02	34	39	15	8	3	0	74	11	738
2017	PC-03	30	41	14	8	5	1	72	14	785
2017	PC-04	29	40	16	11	4	0	68	15	349
2017	PC-05	38	42	15	0	6	0	79	6	87
2014	PC	24	37	17	14	7	0	61	21	1916
2014	PC-01	40	41	8	8	3	0	80	12	59
2014	PC-02	21	40	19	13	6	0	62	19	635
2014	PC-03	25	36	17	14	7	1	62	21	755
2014	PC-04	23	35	14	20	8	0	58	28	334
2014	PC-05	27	34	20	12	7	0	61	19	92

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	38	12	5	2	0	81	7	2364
2020	PC-01	47	42	5	3	3	0	89	6	63
2020	PC-02	46	35	11	5	2	0	82	7	819
2020	PC-03	42	38	12	5	2	0	81	8	956
2020	PC-04	37	42	13	5	2	0	80	7	389
2020	PC-05	39	40	14	6	1	0	79	6	105
2019	PC	35	40	14	8	3	0	75	11	2219
2019	PC-01	45	36	13	6	0	0	80	6	74
2019	PC-02	36	38	14	9	3	0	74	11	743
2019	PC-03	34	43	13	7	3	0	77	10	879
2019	PC-04	32	41	14	8	4	1	74	12	359
2019	PC-05	43	33	16	8	0	0	76	8	108
2018	PC	32	40	15	9	4	1	72	12	2006
2018	PC-01	44	34	11	4	5	2	79	9	69
2018	PC-02	35	38	14	9	3	1	73	12	718
2018	PC-03	29	43	15	9	4	1	73	12	750
2018	PC-04	29	41	18	8	4	0	70	12	326
2018	PC-05	32	38	14	10	5	0	70	15	96
2017	PC	30	43	13	10	4	0	73	14	2065
2017	PC-01	38	42	9	7	5	0	80	12	58
2017	PC-02	33	41	13	10	3	0	74	12	737
2017	PC-03	29	45	12	9	5	0	74	14	786
2017	PC-04	25	45	13	13	4	0	71	16	350
2017	PC-05	35	39	12	10	5	0	73	15	86
2014	PC	22	38	17	16	7	0	60	23	1916
2014	PC-01	35	49	8	5	3	0	83	8	59
2014	PC-02	21	37	21	15	5	0	58	20	635
2014	PC-03	24	38	15	16	7	0	62	23	755
2014	PC-04	21	36	16	18	9	0	58	27	334
2014	PC-05	23	34	21	18	3	0	58	21	92

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	28	17	9	3	3	1	69	13	2368
2020	PC-01	33	36	22	5	1	3	0	71	7	63
2020	PC-02	39	28	18	8	3	4	0	70	12	823
2020	PC-03	40	27	16	10	4	2	1	69	14	956
2020	PC-04	37	30	17	11	2	2	1	69	14	389
2020	PC-05	39	28	21	6	4	1	1	68	10	105
2019	PC	34	29	19	10	5	3	1	66	15	2227
2019	PC-01	31	25	28	6	4	6	0	59	11	74
2019	PC-02	34	26	18	11	6	3	1	63	18	749
2019	PC-03	34	31	18	9	4	4	0	67	14	879
2019	PC-04	34	33	16	12	3	2	0	69	15	360
2019	PC-05	36	30	24	5	4	1	1	67	9	107
2018	PC	30	30	19	11	6	3	1	62	18	2012
2018	PC-01	35	27	19	10	8	1	0	63	18	70
2018	PC-02	32	27	20	11	5	3	1	62	17	719
2018	PC-03	28	32	19	11	7	4	0	62	18	753
2018	PC-04	29	33	18	12	5	3	1	64	17	328
2018	PC-05	37	29	16	10	6	1	1	67	16	95
2017	PC	30	30	18	10	7	4	1	63	18	2063
2017	PC-01	31	34	16	5	5	8	0	71	11	58
2017	PC-02	30	30	19	9	6	5	0	63	16	738
2017	PC-03	31	30	18	10	7	4	1	64	18	785
2017	PC-04	28	32	18	11	7	4	1	63	19	347
2017	PC-05	42	26	14	9	7	2	0	69	16	87
2014	PC	25	29	19	13	8	5	0	57	23	1915
2014	PC-01	38	26	20	3	7	5	0	68	11	59
2014	PC-02	23	30	20	13	8	5	0	56	22	635
2014	PC-03	26	29	18	15	8	4	0	58	24	755
2014	PC-04	25	29	18	13	9	5	1	57	24	333
2014	PC-05	28	28	18	15	9	1	1	57	24	92

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	58	27	9	3	2	1	1	87	5	2369
2020	PC-01	62	19	8	1	5	2	4	85	7	62
2020	PC-02	53	28	11	3	2	1	2	83	5	824
2020	PC-03	58	28	8	3	2	1	0	87	5	958
2020	PC-04	61	30	7	2	0	0	0	91	2	388
2020	PC-05	76	20	3	1	1	0	0	95	2	105
2019	PC	54	30	9	3	2	1	1	85	5	2225
2019	PC-01	43	34	17	2	1	3	0	79	3	74
2019	PC-02	48	30	12	5	2	1	1	81	7	749
2019	PC-03	54	31	8	4	1	1	1	87	5	879
2019	PC-04	61	27	9	2	1	1	0	88	3	359
2019	PC-05	76	17	6	1	0	0	0	93	1	108

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	51	32	9	5	3	0	0	83	8	2367
2020	PC-01	50	24	13	6	3	2	1	77	10	63
2020	PC-02	50	32	9	6	2	0	1	82	8	823
2020	PC-03	53	31	8	4	3	0	0	85	7	957
2020	PC-04	48	36	8	5	2	0	0	85	7	389
2020	PC-05	60	22	11	4	2	0	1	83	7	104
2019	PC	46	34	9	7	3	1	0	81	10	2214
2019	PC-01	48	28	8	8	3	1	3	80	12	74
2019	PC-02	46	32	9	8	3	1	1	79	11	746
2019	PC-03	46	33	9	8	3	1	0	80	11	874
2019	PC-04	44	39	9	6	2	0	0	83	8	358
2019	PC-05	46	39	8	5	1	1	0	86	6	106
2018	PC	42	35	10	8	4	0	0	77	13	1995
2018	PC-01	40	31	13	6	7	0	3	73	14	70
2018	PC-02	43	35	10	8	3	0	0	79	12	716
2018	PC-03	39	36	10	9	4	1	0	76	14	741
2018	PC-04	44	35	8	8	4	0	0	79	12	327
2018	PC-05	51	28	8	4	9	0	0	79	13	95
2017	PC	43	35	9	7	4	1	0	79	12	2067
2017	PC-01	49	31	11	5	3	0	0	81	8	58
2017	PC-02	43	33	10	8	5	1	0	77	13	737
2017	PC-03	43	36	8	8	4	1	0	80	12	787
2017	PC-04	44	36	8	6	5	1	1	80	11	350
2017	PC-05	48	36	8	3	5	0	0	84	8	87
2014	PC	41	34	10	10	4	0	0	76	14	1914
2014	PC-01	60	28	5	6	2	0	0	88	8	59
2014	PC-02	39	34	13	10	4	0	0	74	13	635
2014	PC-03	43	34	9	10	5	0	0	77	14	754
2014	PC-04	40	39	5	11	5	0	0	79	16	333
2014	PC-05	41	35	11	8	4	1	0	77	12	92

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	59	26	7	5	2	0	0	86	7	2374
2020	PC-01	51	31	7	7	3	0	0	82	10	63
2020	PC-02	58	28	6	5	2	0	0	87	7	824
2020	PC-03	62	23	7	5	2	0	0	85	8	959
2020	PC-04	56	31	7	5	2	0	0	87	7	391
2020	PC-05	67	22	5	6	0	0	1	89	6	105
2019	PC	51	31	8	7	3	0	0	82	9	2223
2019	PC-01	49	35	7	3	4	1	0	86	7	74
2019	PC-02	52	29	8	8	3	0	0	81	11	747
2019	PC-03	51	31	10	6	2	0	0	82	8	878
2019	PC-04	49	34	8	6	3	0	0	83	10	360
2019	PC-05	58	30	7	5	1	0	0	88	6	108
2018	PC	47	30	12	6	4	0	0	77	11	2001
2018	PC-01	48	28	12	3	9	0	0	76	12	70
2018	PC-02	49	28	13	6	3	0	0	77	10	717
2018	PC-03	47	30	12	7	4	0	0	76	12	745
2018	PC-04	45	34	12	4	5	0	0	79	9	327
2018	PC-05	47	33	5	8	6	0	0	80	15	96
2017	PC	49	30	10	5	5	0	0	80	10	2065
2017	PC-01	60	23	10	3	2	0	2	85	5	58
2017	PC-02	49	30	10	7	4	0	0	79	12	737
2017	PC-03	49	31	10	4	5	0	0	81	9	786
2017	PC-04	48	30	11	5	5	0	1	79	10	350
2017	PC-05	53	31	7	3	6	0	0	84	9	86
2014	PC	48	29	10	8	4	0	0	78	12	1916
2014	PC-01	64	23	7	6	0	0	0	87	6	59
2014	PC-02	49	30	9	9	3	0	0	79	12	636
2014	PC-03	49	29	10	7	5	0	0	78	12	755
2014	PC-04	46	30	11	9	4	1	0	76	13	333
2014	PC-05	47	32	12	8	1	1	0	79	9	92

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	32	11	5	2	10	0	80	8	2371
2020	PC-01	56	27	8	3	1	5	0	87	5	63
2020	PC-02	42	29	10	5	2	12	0	80	8	824
2020	PC-03	39	33	10	6	2	10	0	80	9	956
2020	PC-04	36	38	14	4	2	6	0	79	7	391
2020	PC-05	39	37	10	3	3	8	0	83	7	105
2019	PC	29	36	15	7	4	9	0	71	12	2219
2019	PC-01	39	32	12	5	1	10	0	79	7	74
2019	PC-02	32	35	13	5	3	11	0	76	10	748
2019	PC-03	28	35	17	8	3	10	0	70	11	878
2019	PC-04	25	37	17	12	5	4	0	65	17	359
2019	PC-05	26	43	13	5	5	7	0	75	11	106
2018	PC	25	34	17	9	5	10	0	65	16	2016
2018	PC-01	39	36	10	5	6	5	0	78	11	70
2018	PC-02	26	32	16	9	4	14	0	67	15	719
2018	PC-03	24	34	18	10	4	9	0	64	16	754
2018	PC-04	23	38	16	10	7	5	0	65	18	329
2018	PC-05	25	31	22	10	7	4	0	58	18	97
2017	PC	25	34	17	10	4	10	0	66	15	2068
2017	PC-01	36	34	13	4	3	8	2	78	8	58
2017	PC-02	27	32	16	9	3	14	0	69	13	739
2017	PC-03	23	34	18	10	5	10	0	64	16	787
2017	PC-04	24	40	15	12	5	5	0	67	18	349
2017	PC-05	27	34	18	9	7	5	0	64	17	87
2014	PC	22	33	18	10	5	12	0	62	17	1915
2014	PC-01	33	40	5	2	6	10	3	85	9	59
2014	PC-02	19	31	19	10	5	16	0	60	17	635
2014	PC-03	23	33	17	9	5	13	0	63	17	755
2014	PC-04	22	36	16	13	6	8	0	63	20	333
2014	PC-05	33	27	23	11	1	4	1	63	13	92

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	32	38	15	8	4	3	0	72	12	2365
2020	PC-01	45	36	13	2	1	3	0	84	3	63
2020	PC-02	35	37	14	7	3	4	0	75	11	821
2020	PC-03	31	38	16	9	3	2	0	71	13	956
2020	PC-04	29	39	17	10	4	1	0	69	14	388
2020	PC-05	31	34	22	7	5	1	0	66	12	105
2019	PC	23	37	19	13	5	3	0	61	19	2216
2019	PC-01	23	43	17	9	2	6	0	70	12	74
2019	PC-02	25	34	19	12	5	4	0	62	18	749
2019	PC-03	22	37	20	13	5	3	0	61	18	875
2019	PC-04	19	38	20	14	7	2	0	58	21	359
2019	PC-05	20	46	15	12	5	2	0	67	17	106
2018	PC	20	34	19	15	9	3	0	56	24	2014
2018	PC-01	28	35	14	14	7	3	0	64	22	70
2018	PC-02	22	32	20	14	7	5	0	56	22	717
2018	PC-03	19	34	20	15	9	2	0	54	25	754
2018	PC-04	16	39	18	16	10	2	0	56	26	329
2018	PC-05	19	44	15	12	10	0	0	62	23	97
2017	PC	18	36	19	15	8	4	0	56	24	2065
2017	PC-01	39	29	10	13	5	4	0	71	19	58
2017	PC-02	19	35	20	15	5	6	0	57	21	738
2017	PC-03	16	36	20	16	9	3	0	53	26	785
2017	PC-04	17	39	20	13	9	2	0	57	23	349
2017	PC-05	17	43	14	13	11	1	0	61	25	87
2014	PC	14	32	22	17	11	3	0	48	29	1915
2014	PC-01	27	35	17	8	5	5	3	68	14	59
2014	PC-02	14	29	23	17	11	5	0	45	30	635
2014	PC-03	14	32	22	18	11	3	0	47	30	755
2014	PC-04	14	34	21	17	12	1	0	49	29	333
2014	PC-05	16	42	20	16	5	0	0	58	21	92

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	20	36	18	14	5	6	0	60	21	2365
2020	PC-01	37	23	18	11	1	9	0	66	14	63
2020	PC-02	24	35	16	12	5	8	0	64	18	820
2020	PC-03	19	37	18	15	5	6	0	59	21	954
2020	PC-04	16	38	23	16	5	2	0	55	21	391
2020	PC-05	15	38	13	25	8	2	0	54	33	105
2019	PC	13	33	22	17	8	6	0	50	27	2219
2019	PC-01	21	27	20	13	4	14	0	56	20	74
2019	PC-02	16	32	20	16	7	8	0	53	25	749
2019	PC-03	13	34	22	18	7	6	0	50	26	878
2019	PC-04	11	33	25	18	10	3	0	45	29	359
2019	PC-05	8	43	20	19	7	4	0	52	26	106
2018	PC	12	29	22	20	10	6	0	44	32	2011
2018	PC-01	14	40	11	14	10	11	0	61	27	70
2018	PC-02	14	28	22	17	10	9	0	46	30	716
2018	PC-03	11	28	23	22	10	5	0	42	34	752
2018	PC-04	9	32	24	23	11	2	0	42	34	329
2018	PC-05	11	30	29	19	10	1	0	41	30	97
2017	PC	12	30	23	18	11	6	0	44	31	2066
2017	PC-01	26	26	20	13	12	3	0	54	26	58
2017	PC-02	13	29	23	16	8	10	0	47	27	738
2017	PC-03	10	29	23	19	13	6	0	41	34	785
2017	PC-04	11	32	23	20	12	2	0	44	33	350
2017	PC-05	7	43	20	19	11	0	0	50	30	87
2014	PC	9	26	22	22	15	7	0	37	39	1912
2014	PC-01	15	34	19	14	8	7	3	55	25	59
2014	PC-02	9	23	24	18	15	10	0	36	37	634
2014	PC-03	8	27	21	22	15	6	0	38	40	754
2014	PC-04	9	28	22	25	14	2	0	37	40	332
2014	PC-05	4	33	22	29	12	0	0	37	41	92

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	20	40	16	17	5	3	0	62	22	2369
2020	PC-01	34	29	22	5	8	2	0	64	13	63
2020	PC-02	24	38	14	16	4	4	0	64	22	825
2020	PC-03	18	41	17	17	5	2	0	60	23	954
2020	PC-04	16	46	15	18	5	1	0	62	23	390
2020	PC-05	16	40	19	17	5	3	0	58	23	105
2019	PC	12	35	20	20	9	3	0	48	31	2217
2019	PC-01	17	35	20	12	10	7	0	55	23	74
2019	PC-02	14	30	22	19	10	5	0	47	30	747
2019	PC-03	11	36	20	21	9	2	0	48	31	879
2019	PC-04	9	40	20	21	9	1	0	49	30	359
2019	PC-05	10	46	13	21	8	2	0	57	29	106
2018	PC	12	31	19	23	12	3	0	44	36	2011
2018	PC-01	13	33	16	22	9	8	0	50	34	70
2018	PC-02	13	31	20	21	11	5	0	46	34	717
2018	PC-03	11	30	19	24	13	3	0	42	39	752
2018	PC-04	10	35	16	26	11	1	0	46	38	328
2018	PC-05	12	37	18	21	12	0	0	49	33	97
2017	PC	12	34	19	20	11	4	0	48	32	2067
2017	PC-01	29	23	15	14	13	6	0	56	28	58
2017	PC-02	11	33	21	19	9	6	0	47	30	739
2017	PC-03	11	32	20	21	13	3	0	45	35	785
2017	PC-04	11	42	16	19	10	2	0	54	30	350
2017	PC-05	14	41	17	19	9	0	0	55	28	87
2014	PC	9	31	21	22	14	3	0	41	37	1913
2014	PC-01	21	29	25	17	5	2	2	51	23	59
2014	PC-02	9	29	25	20	14	4	0	39	35	635
2014	PC-03	9	31	19	22	15	4	0	42	38	755
2014	PC-04	7	35	16	28	13	1	0	43	41	332
2014	PC-05	13	35	18	24	10	1	0	48	34	92

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	41	12	9	4	0	0	75	13	2372
2020	PC-01	46	33	13	4	3	0	0	79	7	63
2020	PC-02	39	38	11	9	4	0	0	77	12	824
2020	PC-03	32	42	12	9	4	1	0	75	13	958
2020	PC-04	27	47	12	9	4	0	0	74	13	390
2020	PC-05	29	42	16	9	5	0	0	71	13	105
2019	PC	27	42	14	13	5	0	0	69	18	2218
2019	PC-01	37	41	8	9	5	0	0	78	14	74
2019	PC-02	26	41	14	13	5	1	0	68	18	745
2019	PC-03	27	41	14	13	5	0	0	69	18	875
2019	PC-04	22	45	14	13	5	0	0	67	18	359
2019	PC-05	37	36	16	9	2	0	0	73	11	108
2018	PC	24	39	17	13	7	0	0	63	20	2013
2018	PC-01	38	37	16	5	4	0	0	75	9	69
2018	PC-02	26	42	16	10	5	0	0	69	15	721
2018	PC-03	23	35	17	17	7	0	0	59	24	753
2018	PC-04	22	40	17	14	7	0	0	62	20	327
2018	PC-05	20	42	18	8	11	0	1	63	19	95
2017	PC	24	40	14	13	8	0	0	64	21	2067
2017	PC-01	38	32	10	10	7	3	0	72	17	58
2017	PC-02	26	40	15	13	7	0	0	66	19	738
2017	PC-03	23	41	14	14	8	0	0	64	22	787
2017	PC-04	19	42	15	14	8	0	1	62	23	350
2017	PC-05	31	41	10	9	8	0	0	72	17	86
2014	PC	19	41	16	15	9	0	0	60	24	1915
2014	PC-01	33	42	12	13	0	0	0	75	13	59
2014	PC-02	20	37	21	13	9	0	0	57	22	635
2014	PC-03	19	43	14	15	9	0	0	62	24	754
2014	PC-04	15	44	15	18	9	0	0	59	27	334
2014	PC-05	20	41	13	21	5	0	0	61	26	92

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	45	9	8	2	0	80	10	2363
2020	PC-01	33	46	8	12	1	0	79	13	63
2020	PC-02	36	45	9	8	2	0	81	10	820
2020	PC-03	35	45	11	7	3	0	80	9	954
2020	PC-04	33	46	8	10	3	0	79	13	390
2020	PC-05	41	46	9	4	0	0	87	4	104
2019	PC	31	44	12	9	4	0	75	13	2212
2019	PC-01	34	40	13	9	4	0	74	13	73
2019	PC-02	31	43	13	10	4	0	73	14	746
2019	PC-03	32	45	12	9	2	0	77	11	869
2019	PC-04	30	45	11	10	3	0	75	14	359
2019	PC-05	36	49	5	6	4	0	85	10	108
2018	PC	26	47	12	10	5	0	73	15	2015
2018	PC-01	27	43	21	3	6	0	70	9	69
2018	PC-02	27	47	13	9	4	0	74	13	720
2018	PC-03	25	48	12	11	4	0	73	15	755
2018	PC-04	24	49	11	11	6	0	73	17	328
2018	PC-05	28	44	14	8	5	1	72	14	95
2017	PC	28	46	11	11	5	0	73	16	2065
2017	PC-01	22	55	7	12	5	0	77	16	58
2017	PC-02	28	44	12	11	5	0	72	16	737
2017	PC-03	28	45	10	11	5	0	74	16	787
2017	PC-04	26	46	11	11	5	0	72	16	349
2017	PC-05	26	56	7	6	6	0	81	12	86

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	34	10	6	3	0	0	80	10	2366
2020	PC-01	48	33	7	6	5	1	0	82	11	63
2020	PC-02	46	33	10	6	3	0	1	80	10	822
2020	PC-03	47	34	9	7	3	0	0	81	10	957
2020	PC-04	43	35	13	6	2	0	0	78	9	387
2020	PC-05	46	36	13	5	1	0	0	81	6	105
2019	PC	42	33	11	9	4	0	1	76	13	2218
2019	PC-01	52	30	7	3	4	1	2	85	7	74
2019	PC-02	42	31	11	11	3	0	1	74	15	746
2019	PC-03	42	34	10	7	4	1	1	77	12	876
2019	PC-04	38	36	12	10	4	0	1	75	14	358
2019	PC-05	43	42	9	4	1	0	0	86	5	108
2018	PC	35	40	12	8	4	0	0	76	12	2003
2018	PC-01	32	47	6	9	4	0	1	80	14	70
2018	PC-02	37	39	12	7	4	1	0	77	11	718
2018	PC-03	35	39	13	7	5	0	1	75	12	745
2018	PC-04	32	43	11	10	4	0	0	75	14	328
2018	PC-05	33	40	16	7	4	0	0	73	12	96
2017	PC	36	39	10	9	5	1	0	76	14	2068
2017	PC-01	35	46	5	11	2	0	0	82	13	58
2017	PC-02	40	37	9	9	4	1	0	78	13	738
2017	PC-03	35	41	10	8	5	1	1	77	13	787
2017	PC-04	34	39	9	10	6	0	1	73	17	350
2017	PC-05	41	36	9	7	7	0	0	77	14	87
2014	PC	36	39	10	9	5	0	0	76	14	1916
2014	PC-01	48	37	8	2	5	0	0	85	7	59
2014	PC-02	35	40	12	9	3	0	0	76	12	635
2014	PC-03	39	37	8	9	6	1	0	77	15	755
2014	PC-04	31	41	10	13	5	0	1	72	17	334
2014	PC-05	33	44	11	6	6	1	0	77	12	92

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	44	12	8	2	0	1	78	10	2360
2020	PC-01	39	40	11	7	3	0	0	78	10	63
2020	PC-02	35	43	12	7	1	0	1	79	8	822
2020	PC-03	32	45	11	8	2	0	1	78	11	952
2020	PC-04	36	44	10	8	2	0	1	80	10	387
2020	PC-05	29	42	17	10	1	0	1	72	11	104
2019	PC	29	45	12	11	3	0	0	74	14	2209
2019	PC-01	25	37	15	16	7	0	0	62	23	74
2019	PC-02	26	46	12	13	3	0	1	72	15	743
2019	PC-03	32	42	13	10	3	0	0	74	13	875
2019	PC-04	26	48	13	9	2	0	1	76	11	356
2019	PC-05	34	48	10	6	1	0	1	84	7	106
2018	PC	22	50	11	12	3	0	0	73	16	2014
2018	PC-01	13	55	10	18	5	0	0	68	23	69
2018	PC-02	23	48	12	13	3	0	0	72	16	721
2018	PC-03	23	51	9	12	3	0	0	75	16	754
2018	PC-04	21	56	12	8	3	0	1	77	11	328
2018	PC-05	24	47	10	16	2	0	0	72	18	95
2017	PC	25	45	13	13	5	0	0	70	17	2067
2017	PC-01	21	45	10	23	2	0	0	66	25	58
2017	PC-02	25	42	15	12	4	0	0	68	17	738
2017	PC-03	25	45	11	14	5	0	0	70	19	786
2017	PC-04	21	48	13	12	5	0	0	70	17	350
2017	PC-05	36	49	11	0	4	0	0	85	4	87
2014	PC	23	42	12	16	7	0	0	65	23	1916
2014	PC-01	31	37	10	17	5	0	0	68	22	59
2014	PC-02	19	44	14	16	7	0	0	64	22	635
2014	PC-03	25	40	11	16	9	0	0	65	24	755
2014	PC-04	20	45	11	17	6	1	0	65	23	334
2014	PC-05	31	40	12	16	1	0	1	71	17	92

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	54	25	11	4	3	2	1	81	7	2363
2020	PC-01	58	22	9	1	6	5	0	83	8	63
2020	PC-02	55	25	10	5	3	2	1	82	8	820
2020	PC-03	54	26	10	4	3	1	1	82	7	956
2020	PC-04	50	27	14	4	2	1	2	79	6	388
2020	PC-05	60	15	15	2	2	3	4	80	4	104

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	23	37	18	14	6	2	0	61	21	2366
2020	PC-01	36	26	18	9	5	5	0	66	15	63
2020	PC-02	25	36	15	14	7	3	1	63	21	822
2020	PC-03	21	37	19	14	6	3	0	59	21	956
2020	PC-04	20	38	21	16	4	1	0	59	21	389
2020	PC-05	26	40	18	11	4	1	0	67	15	104
2019	PC	16	36	19	18	9	2	0	53	27	2219
2019	PC-01	30	26	15	13	10	4	2	59	25	74
2019	PC-02	18	31	19	19	10	3	0	51	30	746
2019	PC-03	15	38	19	18	8	2	0	54	27	875
2019	PC-04	12	42	21	16	7	1	0	55	24	358
2019	PC-05	24	36	19	18	3	0	1	60	21	108
2018	PC	16	36	18	18	10	2	0	53	28	2013
2018	PC-01	29	33	7	17	12	2	0	63	30	70
2018	PC-02	18	35	19	16	10	2	0	54	27	719
2018	PC-03	15	35	17	20	10	2	0	51	31	752
2018	PC-04	14	40	19	19	8	1	0	54	27	328
2018	PC-05	19	43	20	10	9	0	0	61	19	97
2017	PC	18	36	16	16	10	3	0	56	27	2065
2017	PC-01	34	29	15	9	8	5	0	66	18	58
2017	PC-02	18	35	17	17	9	4	1	55	27	737
2017	PC-03	17	39	15	17	11	2	0	57	28	787
2017	PC-04	17	37	19	17	10	1	0	54	27	348
2017	PC-05	25	48	11	9	8	0	0	72	17	87
2014	PC	14	35	16	21	12	2	0	50	34	1915
2014	PC-01	16	45	10	20	5	4	0	63	26	59
2014	PC-02	12	33	15	24	13	3	0	47	38	635
2014	PC-03	17	34	16	20	12	2	0	51	33	755
2014	PC-04	11	38	19	21	10	1	0	49	32	333
2014	PC-05	14	45	12	19	8	2	0	61	27	92

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	18	31	18	18	12	2	2	50	31	2371
2020	PC-01	23	35	13	16	10	4	0	60	27	63
2020	PC-02	19	28	18	17	15	3	1	48	33	823
2020	PC-03	15	30	19	20	12	2	1	47	33	958
2020	PC-04	19	37	18	13	9	1	3	58	23	390
2020	PC-05	26	30	15	19	6	0	5	58	26	105
2019	PC	16	30	16	19	16	2	1	47	36	2229
2019	PC-01	22	23	19	18	9	4	5	49	30	74
2019	PC-02	16	28	15	18	19	4	0	46	39	749
2019	PC-03	15	29	16	21	16	2	0	45	38	880
2019	PC-04	16	37	19	14	13	0	2	54	27	360
2019	PC-05	21	35	16	17	9	0	2	57	27	108
2018	PC	14	29	16	20	18	2	1	44	40	2015
2018	PC-01	21	22	16	16	18	6	0	46	37	70
2018	PC-02	15	27	17	19	20	2	1	43	40	722
2018	PC-03	11	29	15	24	19	1	1	41	44	754
2018	PC-04	17	33	18	16	15	1	1	50	32	326
2018	PC-05	13	39	16	11	17	1	3	55	29	97
2017	PC	12	29	14	21	20	3	1	43	42	2066
2017	PC-01	21	33	16	17	12	1	0	54	29	58
2017	PC-02	11	28	14	19	23	4	1	41	44	738
2017	PC-03	11	30	14	22	19	2	2	43	43	786
2017	PC-04	11	32	17	21	16	1	1	44	38	349
2017	PC-05	25	32	17	15	10	0	1	57	25	87
2014	PC	10	26	15	21	25	3	1	37	48	1915
2014	PC-01	17	24	12	16	27	3	0	42	45	59
2014	PC-02	5	24	14	20	31	5	1	31	55	635
2014	PC-03	11	26	16	22	22	2	1	39	45	755
2014	PC-04	14	28	14	22	20	1	1	43	43	333
2014	PC-05	22	31	12	20	13	0	2	54	34	92

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	26	16	7	4	1	3	73	11	2372
2020	PC-01	47	29	16	2	1	2	3	80	3	63
2020	PC-02	49	25	13	7	2	0	3	77	9	824
2020	PC-03	42	27	17	7	4	1	3	71	12	957
2020	PC-04	39	27	17	8	6	0	3	68	14	391
2020	PC-05	34	25	19	12	5	1	5	63	17	105
2019	PC	45	29	14	6	3	1	3	77	9	2224
2019	PC-01	58	30	7	2	0	0	3	91	2	74
2019	PC-02	50	25	11	6	3	1	4	79	10	748
2019	PC-03	43	29	16	5	3	1	3	75	8	879
2019	PC-04	37	35	15	7	3	1	2	75	10	359
2019	PC-05	41	27	19	7	2	0	4	71	10	108

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	29	14	5	2	1	2	78	7	2368
2020	PC-01	44	28	18	3	1	2	5	76	5	63
2020	PC-02	47	30	14	5	2	1	2	79	7	822
2020	PC-03	46	28	15	4	3	1	2	77	7	955
2020	PC-04	46	31	13	6	1	0	4	80	7	391
2020	PC-05	48	24	18	3	2	0	5	76	5	105
2019	PC	41	30	16	6	2	2	3	74	9	2221
2019	PC-01	41	31	10	9	4	6	0	76	14	74
2019	PC-02	37	30	20	6	2	2	3	70	9	747
2019	PC-03	42	30	15	7	2	2	2	75	9	876
2019	PC-04	43	28	15	7	2	2	3	75	10	359
2019	PC-05	53	27	12	4	1	0	3	83	5	108

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	79	8	4	2	1	3	4	92	3	2365
2020	PC-01	87	1	2	0	1	2	6	96	2	62
2020	PC-02	78	8	5	1	1	3	4	92	3	822
2020	PC-03	79	8	3	2	1	4	3	93	3	955
2020	PC-04	77	7	4	2	1	3	5	92	4	390
2020	PC-05	74	8	7	3	0	2	6	89	3	104
2019	PC	77	8	4	1	2	5	3	93	3	2215
2019	PC-01	84	9	0	0	0	2	4	100	0	74
2019	PC-02	76	9	4	1	2	4	4	93	3	744
2019	PC-03	77	9	4	1	1	5	3	93	2	874
2019	PC-04	80	6	4	2	1	4	3	92	3	357
2019	PC-05	80	6	3	2	2	2	6	93	4	108

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	79	9	3	1	1	1	7	95	2	2367
2020	PC-01	76	8	3	0	1	0	12	95	2	63
2020	PC-02	77	10	5	2	1	1	5	93	2	822
2020	PC-03	79	9	2	1	1	1	7	96	2	954
2020	PC-04	81	6	2	1	1	2	8	96	1	391
2020	PC-05	80	6	2	1	0	1	10	97	1	105
2019	PC	81	5	2	1	1	2	9	96	2	2217
2019	PC-01	81	6	3	1	0	2	7	96	1	74
2019	PC-02	78	6	3	1	1	2	9	94	2	746
2019	PC-03	81	5	1	1	1	2	9	97	2	874
2019	PC-04	86	3	1	0	0	1	8	98	1	358
2019	PC-05	87	1	2	0	0	0	10	98	0	108

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	44	10	7	3	0	80	9	2361
2020	PC-01	31	42	13	9	3	2	74	13	62
2020	PC-02	33	44	13	7	2	0	77	9	822
2020	PC-03	37	43	9	7	4	0	80	11	954
2020	PC-04	39	46	8	6	1	0	86	7	386
2020	PC-05	45	40	9	4	2	0	85	6	105
2019	PC	31	44	12	9	4	0	75	13	2215
2019	PC-01	36	40	11	12	1	0	76	13	74
2019	PC-02	28	42	14	11	4	0	71	15	745
2019	PC-03	30	47	11	8	4	0	77	12	874
2019	PC-04	34	43	10	9	4	0	78	12	358
2019	PC-05	41	43	4	10	2	0	84	12	107
2018	PC	28	44	12	11	5	0	72	16	2003
2018	PC-01	27	39	21	7	6	0	66	13	69
2018	PC-02	30	41	13	12	5	0	71	16	715
2018	PC-03	26	45	12	11	5	0	72	16	749
2018	PC-04	30	46	9	11	4	0	76	14	326
2018	PC-05	26	46	15	5	8	0	72	13	96
2017	PC	28	46	11	10	4	0	75	14	2063
2017	PC-01	36	40	11	10	3	0	76	13	58
2017	PC-02	26	48	12	9	4	1	75	13	737
2017	PC-03	29	45	10	11	4	0	75	15	785
2017	PC-04	31	47	7	11	4	0	78	15	349
2017	PC-05	37	43	8	6	7	0	80	13	86
2014	PC	20	47	13	14	6	0	67	20	1915
2014	PC-01	17	52	12	18	0	0	69	18	59
2014	PC-02	18	46	15	15	5	0	64	20	635
2014	PC-03	20	46	14	15	6	0	66	21	754
2014	PC-04	21	50	10	11	8	0	71	19	334
2014	PC-05	29	51	9	6	5	0	80	12	92

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	41	39	11	6	3	80	9	2368
2020	PC-01	44	34	12	10	1	78	11	63
2020	PC-02	41	38	12	7	2	80	8	823
2020	PC-03	41	38	12	6	3	78	9	955
2020	PC-04	39	44	7	7	3	83	10	390
2020	PC-05	45	31	17	3	3	77	6	105
2019	PC	35	38	14	8	4	74	12	2218
2019	PC-01	45	34	12	8	1	79	9	73
2019	PC-02	35	37	14	9	4	73	13	746
2019	PC-03	34	40	15	7	3	75	10	875
2019	PC-04	36	35	15	10	5	71	14	359
2019	PC-05	40	40	11	7	2	80	9	108
2018	PC	33	38	13	10	5	71	16	1998
2018	PC-01	42	27	14	10	7	69	17	69
2018	PC-02	35	39	13	9	4	74	13	713
2018	PC-03	30	38	14	12	6	68	18	747
2018	PC-04	33	39	12	10	5	72	15	326
2018	PC-05	30	43	8	12	7	73	19	96
2017	PC	34	38	13	10	5	72	15	2062
2017	PC-01	42	36	10	5	7	78	12	58
2017	PC-02	35	37	13	10	4	73	14	736
2017	PC-03	33	37	14	11	6	69	17	786
2017	PC-04	34	40	9	11	5	74	16	348
2017	PC-05	40	36	14	7	2	77	9	86
2014	PC	27	41	14	12	6	68	18	1915
2014	PC-01	35	40	15	6	3	75	10	59
2014	PC-02	26	44	14	11	4	71	15	635
2014	PC-03	28	39	14	12	7	67	19	755
2014	PC-04	24	39	13	13	10	64	23	334
2014	PC-05	27	48	11	11	4	74	15	92

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	32	46	12	7	3	0	1	78	9	2366
2020	PC-01	31	47	11	5	3	2	1	81	8	63
2020	PC-02	34	46	13	5	1	0	0	81	7	825
2020	PC-03	31	46	12	6	3	0	1	78	10	955
2020	PC-04	30	47	11	9	3	0	0	77	12	387
2020	PC-05	34	43	12	9	2	0	1	78	11	104
2019	PC	27	45	14	10	4	0	1	73	14	2200
2019	PC-01	27	47	13	7	4	2	0	75	11	73
2019	PC-02	26	46	14	9	4	1	1	72	13	745
2019	PC-03	27	45	13	11	3	0	1	72	14	866
2019	PC-04	28	45	14	7	5	0	1	73	13	352
2019	PC-05	40	35	13	8	2	1	1	76	10	107
2018	PC	26	39	17	12	5	0	1	66	17	2005
2018	PC-01	29	43	12	8	4	3	1	75	13	69
2018	PC-02	28	42	15	9	4	1	1	71	13	718
2018	PC-03	24	37	17	16	5	0	1	62	21	747
2018	PC-04	24	38	19	13	6	0	0	62	18	326
2018	PC-05	26	37	17	9	9	1	1	64	18	97
2017	PC	27	40	16	12	5	0	1	67	17	2062
2017	PC-01	31	41	13	8	5	0	2	73	13	58
2017	PC-02	29	39	16	11	4	1	1	69	14	736
2017	PC-03	26	38	16	13	6	0	1	65	19	785
2017	PC-04	23	40	15	13	8	0	0	64	21	349
2017	PC-05	27	44	17	8	3	0	0	71	12	86
2014	PC	24	40	16	13	6	0	1	64	20	1914
2014	PC-01	32	42	18	5	2	0	2	75	6	59
2014	PC-02	24	39	19	11	6	0	0	63	17	635
2014	PC-03	26	40	15	13	6	0	1	66	19	754
2014	PC-04	21	40	13	17	9	0	0	61	26	334
2014	PC-05	17	45	18	13	5	1	1	63	19	91

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	21	49	16	8	2	3	72	11	2371
2020	PC-01	31	34	19	10	3	3	67	13	63
2020	PC-02	22	47	17	8	1	4	72	10	822
2020	PC-03	19	49	17	9	3	3	71	12	959
2020	PC-04	20	54	15	7	1	2	76	9	390
2020	PC-05	21	53	15	8	2	1	75	10	105
2019	PC	16	48	20	10	3	3	66	13	2223
2019	PC-01	23	40	14	18	0	4	66	19	73
2019	PC-02	17	45	22	11	3	4	64	14	749
2019	PC-03	15	49	21	9	3	3	66	12	875
2019	PC-04	17	49	19	10	3	2	67	14	360
2019	PC-05	14	61	24	0	1	0	75	1	108
2018	PC	16	42	22	12	4	4	61	17	2019
2018	PC-01	24	39	20	9	4	3	65	14	70
2018	PC-02	16	42	22	12	4	4	61	16	721
2018	PC-03	14	43	21	14	5	4	59	19	754
2018	PC-04	19	41	22	10	5	3	62	15	329
2018	PC-05	14	50	22	6	7	1	65	14	97
2017	PC	15	43	22	12	4	4	61	17	2065
2017	PC-01	25	37	22	11	2	3	64	13	58
2017	PC-02	16	43	22	13	3	5	61	16	737
2017	PC-03	12	43	23	12	5	4	58	18	786
2017	PC-04	18	44	19	13	4	3	63	17	350
2017	PC-05	20	54	16	4	5	1	75	9	86

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	47	34	9	7	2	0	0	82	9	2359
2020	PC-01	57	32	4	3	3	1	0	90	7	63
2020	PC-02	50	32	11	5	1	0	0	83	6	819
2020	PC-03	48	34	8	7	2	0	0	83	9	953
2020	PC-04	41	39	6	10	3	0	1	80	13	389
2020	PC-05	31	39	13	13	3	0	0	70	16	105
2019	PC	48	34	9	6	2	0	0	82	9	2221
2019	PC-01	53	29	6	9	3	1	0	83	12	74
2019	PC-02	48	34	9	7	2	0	0	82	9	747
2019	PC-03	50	34	9	4	2	0	0	85	7	876
2019	PC-04	45	35	9	8	3	0	0	80	10	359
2019	PC-05	45	31	14	6	5	0	0	76	10	108
2018	PC	46	35	9	7	3	0	1	81	10	2014
2018	PC-01	58	27	14	1	0	0	0	85	1	69
2018	PC-02	50	33	7	7	2	0	1	83	9	721
2018	PC-03	46	35	10	6	3	0	1	81	9	753
2018	PC-04	40	40	9	6	4	0	0	81	10	328
2018	PC-05	39	31	10	13	6	0	0	70	19	95
2017	PC	46	35	8	7	4	0	0	82	10	2065
2017	PC-01	59	29	5	5	2	0	0	88	6	58
2017	PC-02	50	34	6	7	3	1	0	84	9	737
2017	PC-03	46	35	9	6	4	0	0	82	10	787
2017	PC-04	37	39	10	8	6	0	1	76	14	349
2017	PC-05	42	38	8	8	5	0	0	79	13	86
2014	PC	40	34	12	8	5	0	0	75	13	1915
2014	PC-01	63	29	7	1	0	0	0	92	1	59
2014	PC-02	40	36	13	7	3	1	0	77	10	635
2014	PC-03	42	33	10	8	6	0	0	76	14	754
2014	PC-04	36	33	12	10	7	1	1	70	18	334
2014	PC-05	30	37	14	11	6	0	1	68	18	92

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	30	36	19	10	5	0	0	66	15	2354
2020	PC-01	43	36	12	5	1	2	0	81	6	62
2020	PC-02	39	39	15	5	2	0	0	78	7	818
2020	PC-03	30	37	20	9	4	0	0	67	13	949
2020	PC-04	17	33	23	17	9	0	0	50	27	388
2020	PC-05	11	23	18	25	22	0	0	34	48	105
2019	PC	30	39	17	8	5	0	0	69	13	2212
2019	PC-01	54	35	6	1	4	0	0	88	5	74
2019	PC-02	36	38	15	6	3	0	0	75	10	743
2019	PC-03	30	43	17	7	3	0	0	73	11	875
2019	PC-04	21	31	24	13	10	0	0	53	23	358
2019	PC-05	12	37	18	18	15	0	0	50	32	107
2018	PC	31	36	19	9	5	0	0	67	14	2017
2018	PC-01	47	38	7	2	4	0	1	87	6	70
2018	PC-02	40	35	15	6	4	0	1	75	10	719
2018	PC-03	28	39	19	9	4	1	0	67	13	756
2018	PC-04	19	33	24	13	10	0	1	53	23	329
2018	PC-05	16	32	25	13	14	0	0	48	27	97
2017	PC	30	40	17	8	4	0	1	70	13	2068
2017	PC-01	46	43	8	3	0	0	0	89	3	58
2017	PC-02	36	41	15	5	2	0	1	78	7	739
2017	PC-03	31	41	16	8	3	0	0	72	12	786
2017	PC-04	12	36	25	16	9	1	1	49	25	350
2017	PC-05	14	39	23	12	11	0	0	53	24	87
2014	PC	28	38	18	10	5	0	1	66	16	1917
2014	PC-01	48	39	10	3	0	0	0	87	3	59
2014	PC-02	33	40	16	7	3	0	1	73	10	636
2014	PC-03	28	37	19	11	5	0	1	65	16	755
2014	PC-04	17	37	19	16	11	0	1	54	27	334
2014	PC-05	15	30	32	13	9	0	1	46	22	92

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	48	52	2375
2020	PC-01	41	59	63
2020	PC-02	44	56	825
2020	PC-03	53	47	959
2020	PC-04	46	54	391
2020	PC-05	41	59	105

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	67	16	5	1	1	3	7	93	2	2372
2020	PC-01	63	14	4	0	0	4	15	95	0	63
2020	PC-02	63	17	6	1	1	3	9	91	2	824
2020	PC-03	70	15	4	1	1	4	6	94	2	958
2020	PC-04	70	17	4	1	0	2	6	94	2	390
2020	PC-05	70	19	5	0	0	1	5	95	0	105

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PC	19	45	36	2375
2020	PC-01	21	32	47	63
2020	PC-02	17	47	36	825
2020	PC-03	18	46	36	959
2020	PC-04	23	44	33	391
2020	PC-05	30	38	32	105
2019	PC	21	40	38	2226
2019	PC-01	24	22	54	74
2019	PC-02	19	39	42	748
2019	PC-03	20	43	37	880
2019	PC-04	25	41	34	360
2019	PC-05	29	42	29	108
2018	PC	24	39	36	2016
2018	PC-01	25	25	50	70
2018	PC-02	23	39	38	721
2018	PC-03	25	41	34	754
2018	PC-04	27	37	37	328
2018	PC-05	29	46	25	96
2017	PC	22	40	37	2067
2017	PC-01	22	32	46	58
2017	PC-02	18	41	41	738
2017	PC-03	23	43	33	786
2017	PC-04	28	38	34	350
2017	PC-05	33	35	32	87
2014	PC	23	40	36	1914
2014	PC-01	29	38	33	59
2014	PC-02	19	40	41	635
2014	PC-03	24	41	36	753
2014	PC-04	27	39	34	334
2014	PC-05	34	38	28	92

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PC	17	37	28	5	7	7	454
2020	PC-01	0	13	36	13	38	0	14
2020	PC-02	8	45	18	10	12	7	140
2020	PC-03	16	39	33	3	4	5	171
2020	PC-04	27	28	26	2	4	12	90
2020	PC-05	37	28	31	0	0	3	32
2019	PC	15	36	30	6	8	5	472
2019	PC-01	0	25	24	6	33	12	18
2019	PC-02	7	33	31	8	12	9	145
2019	PC-03	14	40	34	4	6	3	177
2019	PC-04	27	37	24	6	1	4	89
2019	PC-05	36	38	23	0	3	0	31
2018	PC	15	34	30	5	9	7	492
2018	PC-01	0	23	43	6	28	0	17
2018	PC-02	7	36	30	5	15	7	166
2018	PC-03	14	38	29	6	6	7	185
2018	PC-04	27	33	26	3	5	6	86
2018	PC-05	43	15	32	0	0	10	28
2017	PC	17	27	33	7	10	6	465
2017	PC-01	0	20	15	14	51	0	13
2017	PC-02	5	33	30	4	19	10	133
2017	PC-03	21	25	35	11	4	4	182
2017	PC-04	23	29	35	3	5	5	100
2017	PC-05	38	21	31	7	0	3	28
2014	PC	10	31	33	14	9999	12	451
2014	PC-01	0	29	12	29	9999	30	17
2014	PC-02	2	31	36	11	9999	19	125
2014	PC-03	12	32	34	15	9999	7	178
2014	PC-04	15	33	32	16	9999	5	90
2014	PC-05	23	19	33	13	9999	13	31

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	40	8	4	1	0	87	5	2365
2020	PC-01	51	34	8	5	2	0	85	7	63
2020	PC-02	46	40	8	5	1	0	86	6	823
2020	PC-03	45	42	8	3	2	0	87	5	955
2020	PC-04	52	38	8	2	1	0	90	3	389
2020	PC-05	65	32	2	1	0	0	97	1	105
2019	PC	42	43	8	5	2	0	85	7	2211
2019	PC-01	49	34	6	11	0	0	83	11	74
2019	PC-02	38	45	8	6	3	0	83	9	745
2019	PC-03	41	45	7	5	1	0	86	7	870
2019	PC-04	47	42	6	3	2	0	89	5	357
2019	PC-05	56	30	9	4	1	0	86	5	108
2018	PC	42	43	8	5	2	0	85	6	2011
2018	PC-01	40	40	14	3	3	0	80	6	69
2018	PC-02	42	43	8	4	2	0	85	6	718
2018	PC-03	40	46	7	5	1	1	86	6	750
2018	PC-04	47	39	8	4	2	0	86	6	329
2018	PC-05	49	37	6	6	3	0	86	9	97
2017	PC	40	43	9	6	3	0	83	9	2067
2017	PC-01	32	41	17	6	3	0	74	10	58
2017	PC-02	37	45	9	7	2	0	82	9	738
2017	PC-03	40	43	9	5	3	0	83	9	787
2017	PC-04	45	41	7	4	3	0	86	7	350
2017	PC-05	51	38	6	2	2	0	89	5	86
2014	PC	36	41	11	7	4	0	77	11	1917
2014	PC-01	49	31	17	0	3	0	80	3	59
2014	PC-02	33	42	13	9	3	1	75	12	636
2014	PC-03	35	42	10	8	5	0	77	13	755
2014	PC-04	38	40	10	7	4	1	79	11	334
2014	PC-05	47	43	5	4	1	0	89	5	92

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	23	48	17	9	2	1	0	72	11	2372
2020	PC-01	38	35	18	3	3	2	0	75	7	63
2020	PC-02	27	47	15	8	1	2	0	76	9	824
2020	PC-03	22	49	17	9	2	1	0	72	11	957
2020	PC-04	18	50	18	12	2	1	0	68	14	391
2020	PC-05	17	52	16	12	4	0	0	68	15	105
2019	PC	19	47	20	10	3	1	0	67	13	2220
2019	PC-01	17	50	24	8	0	1	0	67	8	73
2019	PC-02	20	46	20	9	3	2	0	68	12	747
2019	PC-03	20	46	20	10	3	1	0	67	13	878
2019	PC-04	14	49	17	14	5	1	0	64	19	357
2019	PC-05	14	57	21	4	4	0	1	71	8	108
2018	PC	18	46	18	13	4	1	0	65	17	2018
2018	PC-01	20	44	20	13	3	0	0	64	17	70
2018	PC-02	20	45	18	12	3	2	0	67	15	722
2018	PC-03	18	47	18	12	4	1	0	65	16	753
2018	PC-04	16	45	19	14	6	0	0	61	20	329
2018	PC-05	15	46	19	13	8	0	0	61	20	96
2017	PC	19	44	19	13	4	1	0	64	17	2065
2017	PC-01	31	36	20	8	3	2	0	68	11	58
2017	PC-02	19	46	20	11	3	2	0	66	14	738
2017	PC-03	18	42	20	14	4	2	0	62	18	786
2017	PC-04	19	45	15	14	6	1	0	65	21	348
2017	PC-05	17	49	20	8	7	0	0	66	14	87
2014	PC	17	42	19	15	6	1	0	60	21	1913
2014	PC-01	25	43	22	9	0	2	0	69	9	59
2014	PC-02	15	44	21	14	4	2	0	60	19	635
2014	PC-03	17	40	19	15	7	1	0	58	23	754
2014	PC-04	16	43	17	16	7	1	0	60	23	332
2014	PC-05	24	43	12	17	4	0	0	67	21	92

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	19	42	25	8	1	0	33	24	2370
2020	PC-01	2	13	36	39	10	0	0	49	15	63
2020	PC-02	4	17	41	27	9	1	1	37	21	824
2020	PC-03	5	18	45	23	8	0	1	31	24	957
2020	PC-04	5	22	41	26	5	0	0	31	28	389
2020	PC-05	10	24	42	22	3	0	0	25	34	105
2019	PC	6	21	42	23	7	0	1	30	27	2223
2019	PC-01	2	18	42	26	12	1	0	38	20	74
2019	PC-02	6	17	39	28	8	1	1	36	24	747
2019	PC-03	5	19	45	22	7	0	0	29	25	880
2019	PC-04	5	29	40	19	6	0	1	25	34	359
2019	PC-05	5	32	44	13	5	0	1	19	37	108
2018	PC	7	21	43	22	5	1	1	28	28	2012
2018	PC-01	5	24	34	26	9	2	0	36	29	69
2018	PC-02	6	17	44	24	7	1	1	32	23	721
2018	PC-03	5	26	43	21	5	0	0	26	31	753
2018	PC-04	9	21	44	23	2	1	0	25	30	326
2018	PC-05	9	30	43	16	2	0	0	18	39	97
2017	PC	8	22	40	21	7	1	2	28	30	2059
2017	PC-01	4	21	27	29	14	0	5	46	26	58
2017	PC-02	7	19	40	23	8	1	3	32	26	733
2017	PC-03	7	23	41	21	6	1	1	28	30	783
2017	PC-04	11	25	42	17	4	0	1	21	37	350
2017	PC-05	10	25	45	13	6	0	1	19	35	87
2014	PC	9	27	40	17	5	1	2	22	37	1914
2014	PC-01	3	17	51	12	15	0	2	27	20	59
2014	PC-02	8	26	38	19	7	1	3	27	34	636
2014	PC-03	10	29	41	14	4	1	2	19	40	752
2014	PC-04	11	27	41	18	2	0	0	21	38	334
2014	PC-05	10	33	33	18	3	0	2	22	44	92

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	4	11	27	37	18	2	1	57	16	2357
2020	PC-01	5	10	11	34	32	8	0	72	16	63
2020	PC-02	5	9	22	38	21	4	1	63	14	823
2020	PC-03	4	12	28	38	16	1	1	56	16	949
2020	PC-04	6	10	35	34	13	2	0	49	16	389
2020	PC-05	7	17	31	31	13	0	2	45	24	103
2019	PC	7	16	33	27	13	2	1	42	24	2214
2019	PC-01	6	15	25	27	22	2	1	52	22	74
2019	PC-02	8	14	29	29	15	5	1	46	23	745
2019	PC-03	6	17	36	27	12	1	1	40	23	876
2019	PC-04	7	18	39	24	10	1	0	35	26	357
2019	PC-05	8	17	35	31	7	0	2	39	25	108
2018	PC	8	19	33	28	10	1	1	39	27	2008
2018	PC-01	9	13	35	29	12	2	0	42	23	69
2018	PC-02	6	18	30	30	13	1	1	44	25	721
2018	PC-03	8	20	33	27	9	1	1	37	29	749
2018	PC-04	9	21	35	28	6	1	1	34	30	326
2018	PC-05	11	19	43	16	9	0	1	25	31	96
2017	PC	8	20	32	24	11	2	2	36	30	2054
2017	PC-01	9	23	12	24	23	6	3	52	34	58
2017	PC-02	8	19	30	24	12	4	3	39	29	733
2017	PC-03	8	20	33	26	11	1	2	37	28	784
2017	PC-04	10	23	36	22	7	1	2	29	34	345
2017	PC-05	11	20	37	22	6	1	2	29	33	87
2014	PC	12	25	32	21	7	2	2	29	38	1912
2014	PC-01	7	15	31	31	15	0	2	47	22	59
2014	PC-02	12	23	31	20	9	3	3	30	37	636
2014	PC-03	11	26	32	20	7	1	2	28	39	752
2014	PC-04	12	27	32	21	6	0	1	27	40	332
2014	PC-05	10	28	35	21	6	0	0	27	38	92

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	15	26	35	16	6	1	1	23	42	2363
2020	PC-01	5	28	35	15	13	1	3	30	34	63
2020	PC-02	10	23	34	19	9	2	2	29	35	822
2020	PC-03	17	26	35	15	5	1	1	21	43	955
2020	PC-04	17	31	36	13	2	0	0	15	49	388
2020	PC-05	24	30	30	13	3	0	0	16	54	104
2019	PC	19	29	31	13	5	2	1	18	50	2223
2019	PC-01	11	27	22	16	15	8	2	34	42	74
2019	PC-02	15	27	33	15	7	3	1	23	43	748
2019	PC-03	21	29	32	13	4	1	1	17	51	879
2019	PC-04	23	34	32	9	2	0	1	11	57	359
2019	PC-05	29	34	22	12	1	0	2	13	64	107
2018	PC	22	29	30	12	4	1	1	17	53	2010
2018	PC-01	18	25	36	12	7	0	3	19	44	69
2018	PC-02	19	27	31	15	6	1	1	22	46	718
2018	PC-03	24	29	31	11	3	1	1	15	54	755
2018	PC-04	23	38	26	9	3	1	1	12	62	326
2018	PC-05	36	30	20	9	4	0	1	13	67	96
2017	PC	23	30	28	11	4	1	2	15	55	2063
2017	PC-01	12	12	43	18	11	2	3	31	25	58
2017	PC-02	20	26	30	14	5	2	3	20	49	737
2017	PC-03	23	33	29	10	3	1	1	14	57	784
2017	PC-04	32	34	23	8	2	0	1	10	66	350
2017	PC-05	32	37	23	7	0	0	0	7	70	87
2014	PC	34	28	25	8	2	1	2	10	65	1917
2014	PC-01	15	31	33	17	3	0	2	20	47	59
2014	PC-02	29	27	26	9	2	2	4	12	60	636
2014	PC-03	37	28	24	7	2	0	1	10	66	755
2014	PC-04	40	29	22	6	2	0	1	8	70	334
2014	PC-05	46	27	22	3	2	0	0	5	73	92

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	7	16	36	29	10	1	0	40	23	2361
2020	PC-01	0	4	24	48	21	2	0	71	5	63
2020	PC-02	3	8	32	38	18	1	1	56	12	821
2020	PC-03	7	16	41	28	7	0	0	35	23	953
2020	PC-04	10	30	38	18	3	1	0	21	41	388
2020	PC-05	20	39	29	12	1	0	0	13	59	104
2019	PC	7	16	37	29	9	1	1	38	24	2209
2019	PC-01	4	1	23	44	28	1	0	72	5	74
2019	PC-02	4	8	35	35	15	2	1	52	13	742
2019	PC-03	7	17	41	29	5	1	0	35	24	873
2019	PC-04	11	30	38	18	3	0	0	21	41	358
2019	PC-05	20	30	35	12	2	0	1	14	51	107
2018	PC	8	20	35	29	8	0	1	37	28	2002
2018	PC-01	2	13	33	32	19	0	1	51	15	68
2018	PC-02	5	13	31	37	13	1	1	51	18	716
2018	PC-03	10	20	36	29	5	0	1	34	30	750
2018	PC-04	9	30	39	16	4	0	0	20	40	324
2018	PC-05	20	33	36	10	1	0	1	11	53	97
2017	PC	8	18	38	25	9	1	2	35	26	2054
2017	PC-01	2	15	20	34	24	2	3	61	18	58
2017	PC-02	5	12	34	32	14	1	3	47	17	734
2017	PC-03	7	19	43	23	6	1	1	30	27	781
2017	PC-04	12	27	42	15	3	0	1	18	40	347
2017	PC-05	19	30	37	13	1	0	0	15	49	87
2014	PC	10	22	35	24	7	0	2	32	32	1909
2014	PC-01	2	8	19	47	20	2	3	70	10	59
2014	PC-02	6	17	35	30	9	1	2	40	23	633
2014	PC-03	10	22	38	22	5	1	2	28	33	750
2014	PC-04	13	34	34	16	2	0	0	19	47	334
2014	PC-05	26	26	31	12	4	0	1	16	53	92

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	13	21	30	22	11	2	1	34	35	2367
2020	PC-01	5	9	23	36	22	1	3	61	15	63
2020	PC-02	9	14	30	26	17	3	2	44	25	823
2020	PC-03	13	22	31	22	9	1	2	32	36	956
2020	PC-04	20	29	29	15	6	0	1	21	50	388
2020	PC-05	25	28	37	9	2	0	0	11	52	105
2019	PC	15	23	31	19	9	2	2	29	39	2223
2019	PC-01	8	8	19	35	22	4	4	62	18	74
2019	PC-02	10	18	31	22	13	3	2	37	29	746
2019	PC-03	15	23	33	19	7	2	1	27	39	879
2019	PC-04	19	34	30	12	3	1	2	15	54	360
2019	PC-05	21	34	30	9	3	0	3	12	57	108
2018	PC	17	26	30	18	6	1	1	25	44	2007
2018	PC-01	12	14	26	32	14	1	1	47	27	69
2018	PC-02	12	22	31	23	9	2	2	33	35	718
2018	PC-03	18	28	30	17	5	1	1	22	47	752
2018	PC-04	23	31	31	10	3	1	1	14	55	323
2018	PC-05	29	33	24	8	3	0	2	12	63	97
2017	PC	19	26	29	15	7	1	3	23	47	2060
2017	PC-01	13	8	20	26	21	2	9	53	24	58
2017	PC-02	14	21	30	18	10	2	4	29	38	736
2017	PC-03	20	27	30	15	6	1	2	21	48	782
2017	PC-04	25	33	26	11	2	0	1	13	60	349
2017	PC-05	31	35	22	11	1	0	0	12	66	87
2014	PC	24	31	26	11	5	1	3	16	56	1913
2014	PC-01	10	23	29	23	14	0	2	38	33	59
2014	PC-02	20	30	26	12	7	1	4	20	52	634
2014	PC-03	25	31	26	11	4	1	2	15	58	754
2014	PC-04	30	33	26	8	2	0	1	10	64	334
2014	PC-05	29	36	27	4	1	0	2	5	67	91

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	12	29	32	18	2	2	53	18	2352
2020	PC-01	6	14	14	30	27	5	5	63	22	63
2020	PC-02	6	9	23	31	24	5	2	59	16	819
2020	PC-03	5	12	31	33	16	1	2	50	17	953
2020	PC-04	6	15	31	34	13	1	0	48	21	381
2020	PC-05	6	12	44	28	8	1	2	36	19	104
2019	PC	10	18	30	25	13	2	2	40	29	2210
2019	PC-01	7	14	16	28	22	7	5	57	25	74
2019	PC-02	9	15	26	25	18	4	3	46	26	741
2019	PC-03	10	18	32	25	12	2	2	38	29	877
2019	PC-04	11	22	34	23	8	1	1	31	34	356
2019	PC-05	10	17	35	24	11	0	3	36	28	107
2018	PC	10	20	29	25	12	2	2	39	31	2004
2018	PC-01	9	15	29	26	17	0	5	45	25	69
2018	PC-02	9	17	27	27	14	3	2	44	27	719
2018	PC-03	9	22	31	23	11	1	2	36	32	752
2018	PC-04	12	21	30	27	8	1	2	36	33	321
2018	PC-05	14	30	27	20	7	1	1	27	45	97
2017	PC	10	19	30	24	12	1	4	38	31	2060
2017	PC-01	10	21	15	24	21	2	6	50	34	58
2017	PC-02	9	16	27	26	14	3	6	43	27	735
2017	PC-03	10	19	32	22	13	1	3	36	31	785
2017	PC-04	10	24	34	23	6	0	2	30	35	348
2017	PC-05	8	28	34	21	8	0	1	29	37	87
2014	PC	9	18	29	26	12	1	4	40	29	1914
2014	PC-01	1	18	26	28	19	3	5	51	21	59
2014	PC-02	9	18	25	25	14	2	6	43	30	636
2014	PC-03	9	20	30	25	11	1	4	37	31	752
2014	PC-04	10	17	31	27	11	1	3	40	28	334
2014	PC-05	8	13	39	32	6	0	2	39	21	92

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	13	25	35	17	7	2	1	25	39	2367
2020	PC-01	5	18	33	26	12	3	3	40	25	62
2020	PC-02	9	19	33	22	12	3	2	35	30	822
2020	PC-03	15	25	37	15	5	1	1	21	41	956
2020	PC-04	17	32	33	13	3	1	1	16	51	390
2020	PC-05	23	36	32	5	4	0	0	9	59	105
2019	PC	17	28	33	14	6	2	1	20	46	2222
2019	PC-01	9	21	25	19	14	8	3	38	34	74
2019	PC-02	12	25	34	16	8	4	2	25	39	746
2019	PC-03	18	27	34	14	5	2	0	20	45	878
2019	PC-04	23	33	30	10	2	1	1	12	58	360
2019	PC-05	29	32	27	8	3	0	2	11	61	108
2018	PC	19	28	33	13	4	2	1	18	49	2011
2018	PC-01	13	25	28	20	9	1	4	31	40	69
2018	PC-02	15	23	36	15	6	3	2	23	40	718
2018	PC-03	20	29	33	12	4	1	1	16	51	754
2018	PC-04	24	32	32	9	1	1	1	11	57	327
2018	PC-05	34	39	17	8	1	0	1	9	74	97
2017	PC	20	28	30	13	5	2	3	18	51	2058
2017	PC-01	15	19	28	12	17	2	8	32	37	58
2017	PC-02	15	24	33	16	5	3	4	23	42	734
2017	PC-03	20	30	30	12	5	1	2	18	52	783
2017	PC-04	32	32	23	9	2	0	2	11	65	349
2017	PC-05	28	33	32	6	0	0	1	6	62	87
2014	PC	27	28	28	9	4	2	3	13	57	1917
2014	PC-01	8	35	38	5	10	1	3	16	45	59
2014	PC-02	22	25	31	10	5	3	4	16	50	636
2014	PC-03	27	30	28	8	4	2	2	12	59	755
2014	PC-04	35	29	24	10	1	1	0	11	64	334
2014	PC-05	43	31	17	8	0	0	2	8	75	92

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	16	40	28	10	1	0	39	21	2361
2020	PC-01	4	17	35	28	12	2	0	42	22	63
2020	PC-02	4	13	37	32	13	1	0	45	18	820
2020	PC-03	6	18	40	27	9	0	0	36	24	951
2020	PC-04	5	15	44	29	6	0	0	35	20	390
2020	PC-05	9	22	43	19	7	0	0	26	31	105
2019	PC	10	21	36	22	9	0	1	31	32	2224
2019	PC-01	1	16	37	21	25	0	0	46	18	74
2019	PC-02	9	19	35	24	12	1	1	37	28	748
2019	PC-03	11	22	35	23	8	0	1	31	33	878
2019	PC-04	12	23	40	18	5	0	1	23	36	360
2019	PC-05	17	28	35	15	4	0	1	19	46	108

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	16	40	22	15	3	4	0	58	19	2354
2020	PC-01	24	44	8	7	5	12	0	77	14	63
2020	PC-02	18	40	21	12	2	5	0	62	15	819
2020	PC-03	16	40	20	16	3	4	0	58	20	948
2020	PC-04	12	38	24	20	3	2	0	51	24	387
2020	PC-05	6	38	26	17	13	1	0	44	30	105
2019	PC	9	34	25	20	7	5	0	45	29	2211
2019	PC-01	10	39	17	21	4	8	0	54	27	74
2019	PC-02	11	34	23	18	7	6	0	48	27	741
2019	PC-03	9	33	27	20	6	4	0	44	28	872
2019	PC-04	7	34	26	21	11	1	0	42	32	359
2019	PC-05	5	33	23	29	5	5	1	41	35	108

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	53	30	7	6	3	0	0	83	10	2366
2020	PC-01	54	28	6	9	3	0	0	82	12	63
2020	PC-02	51	29	8	7	4	1	0	81	10	823
2020	PC-03	53	29	7	7	4	0	0	82	11	957
2020	PC-04	55	33	6	4	2	0	0	88	6	387
2020	PC-05	58	29	5	6	2	0	0	87	8	104
2019	PC	47	32	7	9	4	1	0	80	13	2221
2019	PC-01	55	30	3	6	4	3	0	87	10	74
2019	PC-02	46	31	7	11	3	1	0	78	15	748
2019	PC-03	44	32	8	11	4	1	0	77	15	876
2019	PC-04	52	35	5	4	3	0	0	87	8	359
2019	PC-05	57	37	1	3	3	0	0	94	5	107
2018	PC	43	32	9	10	5	0	0	76	15	2007
2018	PC-01	44	24	18	12	1	0	0	68	13	69
2018	PC-02	41	33	8	11	6	1	0	75	17	717
2018	PC-03	42	32	10	10	5	0	0	75	15	750
2018	PC-04	47	34	7	8	4	0	0	81	12	326
2018	PC-05	55	32	6	1	6	0	0	87	7	97
2017	PC	45	33	8	9	4	1	0	78	14	2068
2017	PC-01	48	32	5	8	5	0	2	82	13	58
2017	PC-02	44	32	9	10	5	1	0	76	15	738
2017	PC-03	44	34	8	9	4	1	0	79	13	787
2017	PC-04	45	37	5	9	3	1	0	83	12	350
2017	PC-05	65	19	8	3	5	0	0	84	8	87
2014	PC	46	31	8	9	4	1	1	78	14	1915
2014	PC-01	52	27	7	13	2	0	0	79	15	59
2014	PC-02	42	33	9	9	5	1	0	76	15	635
2014	PC-03	44	32	9	9	5	0	1	77	14	754
2014	PC-04	53	27	7	9	2	1	0	81	11	334
2014	PC-05	60	24	6	9	1	0	0	84	10	92

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	60	30	4	4	2	0	91	6	2359
2020	PC-01	65	28	4	3	0	0	93	3	63
2020	PC-02	61	28	4	5	2	0	89	7	821
2020	PC-03	60	31	4	4	2	0	91	5	951
2020	PC-04	59	33	3	4	2	0	92	6	390
2020	PC-05	59	36	3	1	1	0	95	2	104
2019	PC	55	32	6	6	2	0	87	8	2219
2019	PC-01	67	26	3	2	2	0	93	4	73
2019	PC-02	56	31	5	7	2	0	87	8	748
2019	PC-03	55	30	7	7	2	0	85	9	876
2019	PC-04	51	39	4	4	2	0	90	5	357
2019	PC-05	54	38	4	3	2	0	92	5	108
2018	PC	51	35	6	5	2	0	86	8	2011
2018	PC-01	55	30	10	5	0	0	85	5	70
2018	PC-02	52	34	7	4	2	0	87	7	717
2018	PC-03	50	35	6	6	2	0	85	8	751
2018	PC-04	47	40	5	6	2	0	87	8	328
2018	PC-05	60	27	6	5	1	0	87	6	97
2017	PC	50	38	5	5	1	0	88	7	2066
2017	PC-01	58	26	11	2	3	0	84	5	58
2017	PC-02	50	38	4	6	1	0	88	7	738
2017	PC-03	51	38	6	4	1	0	89	5	786
2017	PC-04	49	39	5	6	2	0	88	7	349
2017	PC-05	59	33	2	5	1	0	92	6	87
2014	PC	49	37	7	5	1	0	86	7	1912
2014	PC-01	60	27	8	3	2	0	87	5	59
2014	PC-02	47	39	8	4	1	0	87	6	635
2014	PC-03	49	35	8	6	2	1	85	8	754
2014	PC-04	50	39	4	7	1	0	89	7	332
2014	PC-05	57	33	3	5	1	0	90	6	92

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	53	35	6	3	2	1	89	5	2361
2020	PC-01	53	32	9	6	0	0	84	6	63
2020	PC-02	53	34	7	4	2	0	87	6	817
2020	PC-03	54	35	5	3	2	1	90	5	957
2020	PC-04	56	35	5	3	0	1	92	4	389
2020	PC-05	50	38	7	1	3	2	89	4	103
2019	PC	50	37	7	4	1	1	87	5	2223
2019	PC-01	55	38	3	3	0	0	94	3	74
2019	PC-02	49	36	8	4	1	1	86	6	746
2019	PC-03	49	37	8	4	1	1	87	5	879
2019	PC-04	48	41	6	3	1	0	89	4	359
2019	PC-05	56	39	5	1	0	0	94	1	108
2018	PC	44	41	8	4	2	0	86	6	2009
2018	PC-01	39	44	13	3	0	1	84	3	70
2018	PC-02	45	40	8	5	2	0	85	7	718
2018	PC-03	44	41	8	4	2	0	85	6	750
2018	PC-04	42	46	7	3	2	0	88	5	327
2018	PC-05	50	36	7	2	5	0	86	7	97

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	45	11	5	2	2	0	82	7	2363
2020	PC-01	41	52	5	1	1	0	0	92	3	63
2020	PC-02	37	44	10	5	2	1	0	82	8	822
2020	PC-03	34	45	10	5	2	2	0	81	8	955
2020	PC-04	32	48	13	5	2	2	0	81	6	387
2020	PC-05	34	43	14	4	1	3	0	80	5	105
2019	PC	32	46	12	6	2	2	0	80	8	2214
2019	PC-01	45	37	9	5	0	5	0	86	5	74
2019	PC-02	33	43	13	6	2	2	0	79	8	744
2019	PC-03	30	48	12	6	2	2	0	80	8	875
2019	PC-04	30	47	12	7	3	1	0	78	9	355
2019	PC-05	34	48	14	3	0	1	0	83	3	108
2018	PC	36	45	10	4	2	2	0	83	7	2011
2018	PC-01	46	39	6	5	2	1	2	87	6	69
2018	PC-02	37	44	10	4	2	2	0	83	6	719
2018	PC-03	37	44	10	5	2	2	0	83	7	751
2018	PC-04	34	49	9	5	1	2	0	84	6	328
2018	PC-05	37	50	9	1	2	1	0	88	3	96
2017	PC	35	46	11	4	1	3	0	83	6	2067
2017	PC-01	43	38	12	2	5	1	0	81	7	58
2017	PC-02	37	45	10	3	1	4	0	85	4	738
2017	PC-03	34	47	10	5	2	3	0	82	7	786
2017	PC-04	30	47	13	6	1	3	0	80	7	350
2017	PC-05	40	47	7	3	2	0	0	87	6	87
2014	PC	35	43	12	4	2	3	0	81	6	1913
2014	PC-01	49	44	5	0	0	2	0	95	0	59
2014	PC-02	34	44	12	4	2	4	0	81	6	635
2014	PC-03	34	43	13	4	2	3	0	80	6	754
2014	PC-04	37	43	11	5	2	2	0	82	7	332
2014	PC-05	43	37	15	3	1	0	0	81	4	92

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	40	12	5	2	5	0	80	7	2364
2020	PC-01	31	41	7	8	1	12	0	82	10	63
2020	PC-02	37	37	13	5	2	6	0	79	8	820
2020	PC-03	36	40	12	5	2	4	0	80	7	955
2020	PC-04	34	46	11	6	0	2	0	81	7	390
2020	PC-05	44	34	14	4	2	2	0	80	6	105
2019	PC	38	40	13	3	1	4	0	82	5	2219
2019	PC-01	47	30	10	7	0	6	0	81	8	74
2019	PC-02	38	39	14	3	2	4	0	80	5	746
2019	PC-03	38	41	12	3	2	4	0	82	5	875
2019	PC-04	38	42	12	4	1	2	0	83	5	358
2019	PC-05	40	43	11	3	1	2	0	84	4	108
2018	PC	37	38	14	4	2	5	0	79	6	2012
2018	PC-01	34	40	15	6	2	1	2	77	8	69
2018	PC-02	37	36	14	5	2	6	0	78	7	718
2018	PC-03	38	39	13	3	2	5	0	81	5	754
2018	PC-04	38	40	14	3	1	3	0	81	5	327
2018	PC-05	38	46	13	1	2	0	0	84	3	96
2017	PC	33	40	15	4	2	6	0	78	6	2066
2017	PC-01	43	31	15	2	5	5	0	77	7	58
2017	PC-02	33	39	14	5	1	7	1	78	7	738
2017	PC-03	32	42	15	4	1	6	0	79	5	787
2017	PC-04	34	42	16	3	3	3	0	78	5	348
2017	PC-05	36	45	12	3	2	1	0	82	6	87
2014	PC	37	39	14	3	1	7	0	81	4	1913
2014	PC-01	54	32	8	0	0	6	0	91	0	59
2014	PC-02	34	37	15	3	2	9	0	78	6	635
2014	PC-03	37	39	14	3	1	6	0	81	4	755
2014	PC-04	39	43	11	2	1	4	0	86	3	331
2014	PC-05	44	32	18	3	2	2	0	77	5	92

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	32	7	3	1	0	89	4	2360
2020	PC-01	70	20	3	3	0	4	93	3	63
2020	PC-02	59	29	7	3	1	0	89	4	821
2020	PC-03	55	34	7	2	2	0	89	4	951
2020	PC-04	51	37	7	3	1	1	89	4	389
2020	PC-05	58	31	7	4	0	0	89	4	105
2019	PC	48	38	9	4	2	0	86	5	2227
2019	PC-01	62	25	9	4	0	0	87	4	74
2019	PC-02	50	36	8	3	2	0	87	5	747
2019	PC-03	46	40	9	4	1	0	86	5	880
2019	PC-04	45	40	9	5	2	0	85	6	360
2019	PC-05	57	33	7	2	1	0	89	3	108
2018	PC	45	41	8	4	2	0	86	6	2006
2018	PC-01	50	37	7	3	0	2	89	3	70
2018	PC-02	48	39	9	2	2	0	87	4	716
2018	PC-03	44	40	9	5	2	0	84	7	753
2018	PC-04	40	47	6	4	3	0	87	7	325
2018	PC-05	48	41	4	5	1	0	89	6	95
2017	PC	42	42	8	5	2	0	84	7	2066
2017	PC-01	52	32	12	2	2	0	85	3	58
2017	PC-02	45	39	10	4	2	0	84	6	737
2017	PC-03	42	43	8	5	2	0	85	7	786
2017	PC-04	36	49	8	5	3	0	85	8	350
2017	PC-05	50	37	4	6	2	1	88	8	87
2014	PC	40	41	11	6	2	0	81	8	1915
2014	PC-01	67	20	8	2	2	2	88	3	59
2014	PC-02	37	41	14	6	2	1	79	8	635
2014	PC-03	41	40	10	6	2	0	81	8	755
2014	PC-04	40	42	9	5	3	0	82	8	333
2014	PC-05	43	44	10	1	2	0	87	3	92

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	53	25	8	3	2	5	3	86	5	2372
2020	PC-01	52	25	12	6	1	4	0	80	8	63
2020	PC-02	48	26	9	3	3	8	4	83	7	825
2020	PC-03	55	25	8	2	2	5	4	87	4	957
2020	PC-04	59	26	7	2	2	2	2	89	4	391
2020	PC-05	58	29	1	3	3	6	1	93	6	104

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	32	38	16	5	2	7	0	75	8	2372
2020	PC-01	32	29	13	6	1	18	0	75	9	63
2020	PC-02	30	37	16	6	3	7	1	74	9	823
2020	PC-03	34	37	14	5	2	7	1	77	8	958
2020	PC-04	30	41	20	4	1	3	0	74	5	391
2020	PC-05	35	44	13	3	3	2	0	81	6	105

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	34	8	5	2	4	2	84	7	2363
2020	PC-01	48	29	10	3	1	6	1	85	5	63
2020	PC-02	41	34	10	4	3	5	2	82	8	822
2020	PC-03	44	35	8	5	2	3	3	84	7	953
2020	PC-04	48	34	6	5	2	3	2	86	8	389
2020	PC-05	54	31	4	6	2	3	1	88	8	105

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	0	0	27	37	31	5	0	0	71	22
2020	PC-02	0	0	18	27	45	9	0	0	80	11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	32	16	7	4	8	5	69	12	2369
2020	PC-01	32	22	18	1	3	20	3	71	6	62
2020	PC-02	29	29	16	6	4	9	6	68	12	825
2020	PC-03	27	33	16	7	4	8	6	69	13	956
2020	PC-04	28	40	16	8	2	4	3	72	11	390
2020	PC-05	33	35	17	4	5	3	2	72	10	104
2019	PC	28	32	14	10	5	7	5	68	16	2221
2019	PC-01	34	29	16	6	3	4	9	72	10	74
2019	PC-02	30	28	13	9	5	8	5	68	17	745
2019	PC-03	27	31	14	12	5	8	4	66	19	879
2019	PC-04	28	40	15	8	4	2	2	71	13	358
2019	PC-05	30	45	12	3	4	3	4	80	7	108
2018	PC	21	34	17	11	6	8	4	62	19	2010
2018	PC-01	25	26	16	11	3	10	9	63	17	70
2018	PC-02	23	31	15	11	6	10	4	63	20	718
2018	PC-03	21	32	19	11	6	7	4	59	20	750
2018	PC-04	19	42	15	9	5	5	5	67	16	327
2018	PC-05	22	45	17	6	4	4	2	71	11	97
2017	PC	26	32	15	10	5	7	5	66	17	2065
2017	PC-01	32	34	12	4	6	10	3	75	11	58
2017	PC-02	29	27	16	9	5	8	5	65	16	738
2017	PC-03	24	33	15	11	5	6	5	65	18	786
2017	PC-04	21	38	15	11	5	6	6	66	17	350
2017	PC-05	36	36	10	9	5	4	1	75	15	85
2014	PC	31	30	14	9	6	5	4	68	16	1917
2014	PC-01	52	22	10	8	6	2	0	75	14	59
2014	PC-02	30	25	16	9	7	7	6	63	18	636
2014	PC-03	29	32	13	10	6	6	5	68	18	755
2014	PC-04	35	36	12	6	5	4	3	75	11	334
2014	PC-05	39	40	8	7	4	0	2	80	11	92

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	31	41	13	9	3	3	1	74	12	2366
2020	PC-01	29	31	10	8	6	12	3	72	16	63
2020	PC-02	29	39	14	11	3	3	1	71	14	821
2020	PC-03	29	42	14	8	3	3	1	73	12	956
2020	PC-04	36	41	10	8	2	2	1	79	10	389
2020	PC-05	42	43	8	3	2	2	0	87	5	105
2019	PC	27	44	14	10	3	2	1	73	13	2223
2019	PC-01	24	33	17	19	4	2	2	59	24	74
2019	PC-02	27	40	15	11	3	2	1	70	15	748
2019	PC-03	26	46	12	9	4	3	1	74	13	879
2019	PC-04	28	46	13	8	3	1	1	76	11	357
2019	PC-05	32	49	10	7	1	1	0	82	8	108
2018	PC	28	42	13	10	4	3	0	73	14	2014
2018	PC-01	29	31	17	9	9	5	1	64	19	70
2018	PC-02	26	42	14	11	4	3	1	70	16	719
2018	PC-03	26	44	12	11	4	3	1	72	15	752
2018	PC-04	32	48	10	7	3	0	0	80	10	328
2018	PC-05	45	32	15	6	1	1	0	78	7	97
2017	PC	31	41	12	9	3	3	1	75	13	2064
2017	PC-01	34	36	8	16	0	5	1	75	17	58
2017	PC-02	28	41	13	10	2	5	1	73	13	738
2017	PC-03	29	43	13	9	4	2	1	73	13	784
2017	PC-04	40	38	9	7	3	2	0	80	11	349
2017	PC-05	47	38	6	4	3	1	0	86	8	87
2014	PC	36	41	9	8	3	2	1	80	11	1914
2014	PC-01	35	50	3	3	5	3	0	88	8	59
2014	PC-02	30	45	12	8	3	3	1	77	10	635
2014	PC-03	36	41	9	8	4	2	1	78	12	754
2014	PC-04	43	39	7	7	3	1	1	83	10	333
2014	PC-05	54	33	4	8	0	0	1	87	8	92

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	41	15	5	2	1	78	6	2364
2020	PC-01	45	23	21	0	3	8	74	4	63
2020	PC-02	38	39	15	5	1	2	78	7	822
2020	PC-03	35	42	15	5	2	1	78	7	954
2020	PC-04	34	47	14	5	1	1	81	5	388
2020	PC-05	41	38	16	3	2	0	79	5	105
2019	PC	29	43	18	6	2	1	73	8	2212
2019	PC-01	30	41	21	6	0	3	73	6	73
2019	PC-02	30	42	19	5	3	1	73	8	742
2019	PC-03	30	42	18	6	2	2	73	9	874
2019	PC-04	27	46	18	6	3	0	72	9	357
2019	PC-05	29	50	13	4	2	1	81	6	108
2018	PC	28	42	19	7	3	2	71	10	2005
2018	PC-01	30	38	20	9	1	2	69	11	70
2018	PC-02	29	40	20	6	2	2	70	9	716
2018	PC-03	26	44	17	8	3	2	71	11	750
2018	PC-04	30	42	17	8	2	1	73	11	325
2018	PC-05	35	36	23	4	2	0	71	6	97

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	21	29	19	12	7	10	2	58	21	2368
2020	PC-01	30	22	24	7	5	11	1	60	13	63
2020	PC-02	25	30	17	10	7	9	2	62	19	822
2020	PC-03	20	28	18	13	7	13	2	56	23	956
2020	PC-04	17	31	23	14	6	8	2	53	21	390
2020	PC-05	27	33	18	7	7	5	4	65	16	105
2019	PC	17	27	21	13	9	11	2	51	25	2225
2019	PC-01	22	24	24	7	4	15	4	57	13	74
2019	PC-02	17	28	20	14	7	11	2	53	25	748
2019	PC-03	16	28	21	13	10	12	1	51	26	878
2019	PC-04	17	24	23	15	9	10	1	46	28	359
2019	PC-05	19	29	31	9	4	7	0	52	14	108
2018	PC	16	27	20	15	10	11	1	49	29	2015
2018	PC-01	28	24	13	9	14	10	1	60	26	70
2018	PC-02	17	27	20	14	8	13	1	51	26	719
2018	PC-03	13	27	19	16	12	12	1	46	32	752
2018	PC-04	18	26	20	13	12	9	2	49	28	329
2018	PC-05	25	25	22	12	7	5	4	54	21	97
2017	PC	15	27	18	15	11	13	2	49	30	2064
2017	PC-01	20	34	13	7	18	7	2	59	27	58
2017	PC-02	15	29	16	14	10	14	2	53	28	738
2017	PC-03	14	26	17	17	12	13	2	46	33	786
2017	PC-04	15	27	20	14	12	10	1	47	30	348
2017	PC-05	19	34	18	11	9	9	0	58	22	86
2014	PC	14	24	18	16	13	13	2	45	34	1916
2014	PC-01	21	41	10	4	12	10	2	71	17	59
2014	PC-02	13	24	19	16	13	14	1	44	34	635
2014	PC-03	12	23	21	18	11	13	1	42	34	755
2014	PC-04	14	24	15	15	15	15	2	46	37	334
2014	PC-05	26	26	15	11	13	5	3	57	26	92

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	31	50	5	12	2	81	14	2366
2020	PC-01	43	46	3	6	1	89	8	63
2020	PC-02	32	50	6	10	1	82	12	823
2020	PC-03	31	50	5	12	2	81	14	955
2020	PC-04	28	55	3	12	2	83	14	389
2020	PC-05	32	39	7	20	3	70	23	105

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	43	11	11	2	0	76	13	2370
2020	PC-01	34	47	12	3	2	2	82	5	62
2020	PC-02	32	42	12	11	2	0	74	13	823
2020	PC-03	34	44	9	10	3	0	78	13	958
2020	PC-04	32	45	9	11	2	0	78	13	390
2020	PC-05	33	41	13	11	1	0	74	12	105
2019	PC	42	36	7	11	4	0	78	15	2224
2019	PC-01	43	44	6	8	0	0	86	8	74
2019	PC-02	44	35	8	10	3	0	79	13	748
2019	PC-03	40	37	7	12	4	0	78	15	877
2019	PC-04	41	34	6	12	6	0	75	19	360
2019	PC-05	47	26	7	14	5	0	73	19	108
2017	PC	40	39	7	10	5	0	79	14	2067
2017	PC-01	45	42	5	8	0	0	87	8	58
2017	PC-02	40	40	7	10	3	0	80	13	737
2017	PC-03	39	38	8	10	5	0	77	15	787
2017	PC-04	39	38	5	10	8	0	77	18	350
2017	PC-05	49	34	2	13	2	0	82	16	87
2014	PC	43	35	7	9	5	0	78	14	1915
2014	PC-01	48	41	6	4	0	0	89	4	59
2014	PC-02	42	36	7	10	4	0	79	14	635
2014	PC-03	43	33	8	10	6	0	76	16	754
2014	PC-04	42	39	5	8	6	0	81	14	334
2014	PC-05	46	36	3	8	6	0	82	15	92

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	38	9	5	1	0	0	84	7	2358
2020	PC-01	55	35	3	4	2	0	0	90	6	61
2020	PC-02	45	38	11	5	1	0	1	83	6	821
2020	PC-03	47	38	7	6	2	0	0	85	8	955
2020	PC-04	47	38	10	4	1	0	0	85	5	386
2020	PC-05	44	43	8	5	0	0	1	87	5	103
2019	PC	50	38	6	5	1	0	0	88	6	2199
2019	PC-01	45	31	11	9	3	0	1	77	12	74
2019	PC-02	48	39	6	6	1	0	0	87	7	740
2019	PC-03	49	38	6	5	2	0	0	88	6	870
2019	PC-04	52	39	5	3	0	1	0	91	4	356
2019	PC-05	63	29	5	1	2	0	0	92	3	102
2017	PC	51	37	6	5	1	0	0	88	6	2062
2017	PC-01	50	33	3	13	0	0	0	83	13	58
2017	PC-02	49	37	7	6	1	0	0	86	7	737
2017	PC-03	50	39	6	4	1	0	0	89	5	785
2017	PC-04	55	33	6	4	1	0	0	89	6	348
2017	PC-05	66	29	2	2	0	0	0	96	2	86
2014	PC	50	36	6	5	2	0	1	87	7	1917
2014	PC-01	55	35	3	5	0	0	2	91	5	59
2014	PC-02	46	39	7	6	1	0	1	86	7	636
2014	PC-03	52	33	7	6	2	0	1	86	7	755
2014	PC-04	52	38	5	3	2	0	0	90	5	334
2014	PC-05	56	35	1	8	0	0	0	91	8	92

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	75	18	3	2	1	1	1	94	3	2361
2020	PC-01	91	6	1	1	0	0	0	97	1	63
2020	PC-02	77	17	2	3	0	1	0	95	3	819
2020	PC-03	73	18	4	2	1	1	1	93	3	955
2020	PC-04	73	19	5	1	2	0	1	93	2	387
2020	PC-05	71	19	3	5	0	2	0	92	5	105
2017	PC	67	21	5	4	1	1	1	90	5	2063
2017	PC-01	77	19	4	0	0	0	0	96	0	58
2017	PC-02	67	20	5	4	2	1	2	89	6	737
2017	PC-03	68	21	5	4	2	0	1	90	6	787
2017	PC-04	64	24	5	4	1	0	1	90	5	347
2017	PC-05	62	28	1	5	2	0	2	92	7	86
2014	PC	66	22	5	4	1	1	1	89	5	1916
2014	PC-01	75	23	2	0	0	0	0	98	0	59
2014	PC-02	64	24	4	4	1	0	1	90	6	636
2014	PC-03	65	21	6	4	1	1	2	89	6	755
2014	PC-04	68	20	7	3	2	1	0	88	5	334
2014	PC-05	77	16	3	3	1	0	0	93	4	92

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	27	14	5	2	8	4	76	8	2374
2020	PC-01	29	29	15	4	3	14	6	72	9	63
2020	PC-02	41	25	12	5	2	11	4	78	8	825
2020	PC-03	42	27	13	5	2	8	4	77	8	958
2020	PC-04	35	33	17	7	1	4	3	74	8	391
2020	PC-05	41	30	24	4	0	1	0	72	4	105
2019	PC	36	27	14	6	3	10	3	73	10	2228
2019	PC-01	27	29	15	7	3	16	3	69	13	74
2019	PC-02	35	24	13	7	4	13	3	71	14	749
2019	PC-03	39	29	13	5	2	10	3	77	8	880
2019	PC-04	34	33	17	7	2	6	1	73	9	360
2019	PC-05	44	24	19	7	1	6	0	72	8	108

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	7	93	2372
2020	PC-02	6	94	823
2020	PC-03	7	93	958
2020	PC-04	8	92	391
2019	PC	10	90	2221
2019	PC-01	9	91	74
2019	PC-02	10	90	745
2019	PC-03	10	90	878
2019	PC-04	8	92	358
2019	PC-05	9	91	108
2018	PC	11	89	2010
2018	PC-01	16	84	70
2018	PC-02	11	89	720
2018	PC-03	11	89	753
2018	PC-04	12	88	325
2018	PC-05	7	93	96

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	40	60	155
2020	PC-02	44	56	52
2020	PC-03	34	66	67
2020	PC-04	47	53	30
2019	PC	41	59	213
2019	PC-02	50	50	72
2019	PC-03	36	64	83
2019	PC-04	32	68	29
2018	PC	47	53	225
2018	PC-02	52	48	81
2018	PC-03	45	55	83
2018	PC-04	48	52	38

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	64	36	155
2020	PC-02	69	31	52
2020	PC-03	70	30	67
2020	PC-04	43	57	30
2019	PC	61	39	213
2019	PC-02	66	34	72
2019	PC-03	61	39	83
2019	PC-04	52	48	29
2018	PC	58	42	225
2018	PC-02	60	40	81
2018	PC-03	55	45	83
2018	PC-04	60	40	38

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	5	95	155
2019	PC	8	92	213
2019	PC-03	8	92	83
2019	PC-04	20	80	29
2018	PC	10	90	225
2018	PC-01	0	100	10
2018	PC-03	12	88	83
2018	PC-04	20	80	38

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	PC	100	155
2020	PC-02	100	52
2020	PC-03	100	67
2020	PC-04	100	30
2019	PC	100	213
2019	PC-02	100	72
2019	PC-03	100	83
2019	PC-04	100	29

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	155
2020	PC-02	11	89	52
2020	PC-03	7	93	67
2019	PC	7	93	213
2019	PC-02	7	93	72
2019	PC-03	7	93	83
2018	PC	8	92	225
2018	PC-03	12	88	83

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	5	95	155
2019	PC	4	96	213
2018	PC	7	93	225
2018	PC-01	0	100	10
2018	PC-03	9	91	83

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	4	96	155
2019	PC	5	95	213
2019	PC-03	10	90	83
2019	PC-05	0	100	10
2018	PC	3	97	225
2018	PC-01	0	100	10
2018	PC-04	0	100	38

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	34	66	155
2020	PC-02	22	78	52
2020	PC-03	36	64	67
2020	PC-04	43	57	30
2019	PC	30	70	210
2019	PC-02	26	74	72
2019	PC-03	28	72	81
2019	PC-04	38	62	29
2018	PC	39	61	225
2018	PC-02	36	64	81
2018	PC-03	39	61	83
2018	PC-04	36	64	38

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	44	56	155
2020	PC-02	40	60	52
2020	PC-03	46	54	67
2020	PC-04	42	58	30
2019	PC	38	62	210
2019	PC-02	38	62	72
2019	PC-03	40	60	81
2019	PC-04	34	66	29
2018	PC	42	58	225
2018	PC-02	43	57	81
2018	PC-03	37	63	83
2018	PC-04	40	60	38

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	42	58	155
2020	PC-02	45	55	52
2020	PC-03	44	56	67
2020	PC-04	36	64	30
2019	PC	44	56	210
2019	PC-02	38	62	72
2019	PC-03	48	52	81
2019	PC-04	52	48	29
2018	PC	48	52	225
2018	PC-02	47	53	81
2018	PC-03	46	54	83
2018	PC-04	51	49	38

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	39	61	155
2020	PC-02	40	60	52
2020	PC-03	40	60	67
2020	PC-04	37	63	30
2019	PC	45	55	210
2019	PC-02	53	47	72
2019	PC-03	40	60	81
2019	PC-04	41	59	29
2018	PC	38	62	225
2018	PC-02	35	65	81
2018	PC-03	39	61	83
2018	PC-04	39	61	38

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	37	63	155
2020	PC-02	38	62	52
2020	PC-03	40	60	67
2020	PC-04	28	72	30
2019	PC	34	66	210
2019	PC-02	36	64	72
2019	PC-03	35	65	81
2019	PC-04	27	73	29
2018	PC	37	63	225
2018	PC-02	30	70	81
2018	PC-03	37	63	83
2018	PC-04	43	57	38

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	50	50	155
2020	PC-02	55	45	52
2020	PC-03	48	52	67
2020	PC-04	55	45	30
2019	PC	58	42	210
2019	PC-02	61	39	72
2019	PC-03	54	46	81
2019	PC-04	68	32	29
2018	PC	52	48	225
2018	PC-02	52	48	81
2018	PC-03	47	53	83
2018	PC-04	68	32	38

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	33	67	155
2020	PC-02	36	64	52
2020	PC-03	27	73	67
2020	PC-04	47	53	30
2019	PC	31	69	210
2019	PC-02	28	72	72
2019	PC-03	34	66	81
2019	PC-04	35	65	29
2018	PC	25	75	225
2018	PC-02	26	74	81
2018	PC-03	27	73	83
2018	PC-04	33	67	38

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	PC	100	155
2020	PC-02	100	52
2020	PC-03	100	67
2020	PC-04	100	30
2019	PC	100	210
2019	PC-02	100	72
2019	PC-03	100	81
2019	PC-04	100	29

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	6	94	155
2020	PC-02	9	91	52
2019	PC	4	96	210
2019	PC-04	0	100	29
2019	PC-05	0	100	10
2018	PC	6	94	225
2018	PC-02	6	94	81
2018	PC-03	6	94	83

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	7	93	155
2020	PC-03	7	93	67
2019	PC	7	93	210
2019	PC-02	7	93	72
2019	PC-05	0	100	10
2018	PC	8	92	225
2018	PC-02	9	91	81
2018	PC-03	8	92	83

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	50	50	155
2020	PC-02	50	50	52
2020	PC-03	56	44	67
2020	PC-04	37	63	30
2019	PC	46	54	210
2019	PC-02	46	54	72
2019	PC-03	43	57	81
2019	PC-04	44	56	29
2018	PC	40	60	225
2018	PC-02	41	59	81
2018	PC-03	34	66	83
2018	PC-04	44	56	38

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	16	84	155
2020	PC-02	12	88	52
2020	PC-03	17	83	67
2020	PC-04	16	84	30
2019	PC	24	76	210
2019	PC-02	18	82	72
2019	PC-03	21	79	81
2019	PC-04	32	68	29
2018	PC	22	78	225
2018	PC-02	19	81	81
2018	PC-03	25	75	83
2018	PC-04	21	79	38

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	17	83	155
2020	PC-02	22	78	52
2020	PC-03	15	85	67
2019	PC	18	82	210
2019	PC-02	24	76	72
2019	PC-03	16	84	81
2019	PC-04	21	79	29
2018	PC	12	88	225
2018	PC-02	14	86	81
2018	PC-03	10	90	83
2018	PC-04	15	85	38

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	50	50	155
2020	PC-02	41	59	52
2020	PC-03	53	47	67
2020	PC-04	63	37	30
2019	PC	53	47	207
2019	PC-02	52	48	71
2019	PC-03	52	48	81
2019	PC-04	57	43	29
2018	PC	61	39	225
2018	PC-02	61	39	81
2018	PC-03	64	36	83
2018	PC-04	68	32	38

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	25	75	155
2020	PC-02	19	81	52
2020	PC-03	25	75	67
2020	PC-04	39	61	30
2019	PC	28	72	207
2019	PC-02	31	69	71
2019	PC-03	23	77	81
2019	PC-04	32	68	29
2018	PC	26	74	225
2018	PC-02	30	70	81
2018	PC-03	17	83	83
2018	PC-04	34	66	38

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	155
2020	PC-03	10	90	67
2020	PC-04	16	84	30
2019	PC	11	89	207
2019	PC-02	8	92	71
2019	PC-03	9	91	81
2019	PC-04	27	73	29
2018	PC	10	90	225
2018	PC-02	9	91	81
2018	PC-03	6	94	83
2018	PC-04	19	81	38

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	13	87	155
2020	PC-02	10	90	52
2020	PC-03	14	86	67
2019	PC	19	81	207
2019	PC-02	16	84	71
2019	PC-03	24	76	81
2019	PC-05	0	100	10
2018	PC	20	80	225
2018	PC-02	20	80	81
2018	PC-03	21	79	83
2018	PC-04	21	79	38

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	155
2020	PC-02	9	91	52
2020	PC-03	8	92	67
2019	PC	16	84	207
2019	PC-02	19	81	71
2019	PC-03	15	85	81
2018	PC	9	91	225
2018	PC-02	9	91	81
2018	PC-03	7	93	83
2018	PC-04	13	87	38

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	3	97	155
2019	PC	3	97	207
2019	PC-05	0	100	10
2018	PC	3	97	225
2018	PC-01	0	100	10
2018	PC-04	0	100	38

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	13	87	155
2020	PC-02	10	90	52
2020	PC-03	12	88	67
2020	PC-04	24	76	30
2019	PC	11	89	207
2019	PC-02	12	88	71
2019	PC-03	9	91	81
2018	PC	15	85	225
2018	PC-02	13	87	81
2018	PC-03	11	89	83
2018	PC-04	21	79	38

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	7	93	155
2020	PC-02	11	89	52
2019	PC	13	87	207
2019	PC-02	12	88	71
2019	PC-03	11	89	81
2018	PC	12	88	225
2018	PC-02	11	89	81
2018	PC-03	10	90	83
2018	PC-04	18	82	38

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	32	68	155
2020	PC-02	36	64	52
2020	PC-03	35	65	67
2020	PC-04	17	83	30
2019	PC	29	71	207
2019	PC-02	28	72	71
2019	PC-03	31	69	81
2019	PC-04	25	75	29
2018	PC	21	79	225
2018	PC-02	25	75	81
2018	PC-03	19	81	83
2018	PC-04	14	86	38

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	10	90	150
2019	PC	11	89	199
2018	PC	9	91	218
2018	PC-02	11	89	77
2018	PC-03	7	93	80
2018	PC-04	14	86	38

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	30	70	150
2019	PC	28	72	199
2018	PC	27	73	218
2018	PC-02	25	75	77
2018	PC-03	33	67	80
2018	PC-04	21	79	38

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	9	91	150
2019	PC	7	93	199
2018	PC	15	85	218
2018	PC-02	20	80	77
2018	PC-03	11	89	80

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	150
2019	PC	5	95	199
2018	PC	8	92	218
2018	PC-02	9	91	77
2018	PC-03	6	94	80
2018	PC-04	14	86	38

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	10	90	150
2019	PC	10	90	199
2018	PC	17	83	218
2018	PC-02	15	85	77
2018	PC-03	17	83	80
2018	PC-04	25	75	38

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	5	95	150
2019	PC	9	91	199
2018	PC	9	91	218
2018	PC-02	9	91	77
2018	PC-03	7	93	80
2018	PC-04	13	87	38

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	9	91	150
2019	PC	12	88	199
2019	PC-05	0	100	10
2018	PC	11	89	218
2018	PC-02	13	87	77
2018	PC-03	13	87	80

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	10	90	150
2019	PC	11	89	199
2018	PC	13	87	218
2018	PC-02	17	83	77
2018	PC-03	12	88	80

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	11	89	150
2019	PC	7	93	199
2019	PC-05	0	100	10
2018	PC	10	90	218
2018	PC-02	13	87	77
2018	PC-03	9	91	80

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	32	68	150
2019	PC	32	68	199
2018	PC	28	72	218
2018	PC-02	38	62	77
2018	PC-03	17	83	80
2018	PC-04	21	79	38

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	13	87	150
2019	PC	12	88	199
2018	PC	11	89	218
2018	PC-02	9	91	77
2018	PC-03	10	90	80

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	49	51	150
2019	PC	48	52	199
2018	PC	41	59	218
2018	PC-02	47	53	77
2018	PC-03	34	66	80
2018	PC-04	34	66	38

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	59	41	150
2019	PC	56	44	199
2018	PC	53	47	218
2018	PC-02	53	47	77
2018	PC-03	51	49	80
2018	PC-04	50	50	38

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	4	96	199
2018	PC	3	97	218

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	13	87	150
2019	PC	15	85	199
2018	PC	11	89	218
2018	PC-02	14	86	77
2018	PC-03	6	94	80

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	12	17	15	6	4	38	8	54	18	2370
2020	PC-01	21	14	8	4	3	42	9	70	13	63
2020	PC-02	12	15	13	4	3	41	10	57	15	822
2020	PC-03	11	15	15	7	5	40	8	50	22	959
2020	PC-04	14	23	19	7	3	29	5	56	15	390
2020	PC-05	17	24	15	7	5	28	4	60	18	104
2019	PC	11	16	17	7	5	35	9	48	22	2225
2019	PC-01	12	13	16	6	6	37	11	47	23	74
2019	PC-02	13	14	14	6	5	37	12	51	21	747
2019	PC-03	9	14	18	8	5	38	7	43	24	879
2019	PC-04	11	23	20	7	5	25	10	52	18	360
2019	PC-05	13	26	14	9	6	26	7	59	21	108
2018	PC	10	17	19	7	5	35	7	47	21	2006
2018	PC-01	11	9	19	5	3	40	13	44	17	70
2018	PC-02	9	17	18	6	6	36	9	47	21	718
2018	PC-03	10	15	19	8	5	38	5	44	23	748
2018	PC-04	10	23	18	7	6	31	5	52	20	326
2018	PC-05	16	26	24	6	4	21	3	55	14	96
2017	PC	9	17	19	6	5	35	8	47	19	2065
2017	PC-01	8	23	11	13	0	36	8	56	23	58
2017	PC-02	9	14	18	5	4	40	10	46	18	739
2017	PC-03	9	17	19	7	4	36	7	46	21	784
2017	PC-04	10	21	23	6	7	27	7	46	19	349
2017	PC-05	13	35	15	3	10	22	2	63	18	87
2014	PC	11	15	18	5	4	37	9	49	17	1916
2014	PC-01	19	25	10	2	6	29	9	70	13	59
2014	PC-02	8	14	17	6	4	42	10	46	19	635
2014	PC-03	9	15	19	5	3	38	10	47	16	755
2014	PC-04	15	15	18	5	4	33	9	51	17	334
2014	PC-05	18	21	18	7	3	25	7	58	15	92

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	30	37	14	5	3	10	1	75	9	2371
2020	PC-01	33	30	19	0	3	15	0	74	3	63
2020	PC-02	32	37	10	5	2	13	1	79	9	822
2020	PC-03	29	36	16	6	3	10	1	72	10	959
2020	PC-04	31	39	17	4	2	7	0	75	7	390
2020	PC-05	34	42	9	7	1	6	1	82	9	105
2019	PC	27	36	16	6	4	10	1	71	11	2227
2019	PC-01	27	28	17	5	5	15	1	66	13	74
2019	PC-02	29	34	14	6	3	12	1	73	11	749
2019	PC-03	26	35	19	7	4	10	1	68	11	879
2019	PC-04	28	41	15	6	4	5	0	74	11	360
2019	PC-05	37	41	12	4	2	5	1	82	6	108
2018	PC	24	38	19	7	3	9	0	68	11	2013
2018	PC-01	31	30	24	3	1	10	0	68	5	70
2018	PC-02	22	39	17	6	4	11	1	69	11	720
2018	PC-03	24	36	20	8	3	10	0	66	12	750
2018	PC-04	28	38	18	7	4	6	0	70	12	328
2018	PC-05	31	47	14	6	1	1	0	79	7	97
2017	PC	23	38	18	6	4	11	1	70	11	2066
2017	PC-01	25	32	20	3	5	15	0	67	10	58
2017	PC-02	22	38	16	4	4	15	1	72	9	738
2017	PC-03	22	40	17	7	3	9	1	69	11	785
2017	PC-04	26	34	21	7	3	8	0	65	11	350
2017	PC-05	32	49	7	1	6	5	0	85	7	87
2014	PC	23	33	20	5	3	16	1	66	10	1915
2014	PC-01	33	30	9	5	5	16	1	78	12	59
2014	PC-02	21	31	18	5	2	20	1	67	10	635
2014	PC-03	21	32	21	6	3	16	1	64	10	754
2014	PC-04	25	37	20	4	4	10	0	69	8	334
2014	PC-05	31	30	18	8	4	9	0	68	13	92

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	5	95	2367
2020	PC-02	5	95	821
2020	PC-03	4	96	957
2020	PC-04	5	95	391
2019	PC	5	95	2221
2019	PC-02	6	94	745
2019	PC-03	4	96	879
2019	PC-04	3	97	358
2018	PC	5	95	2007
2018	PC-01	8	92	68
2018	PC-02	5	95	720
2018	PC-03	6	94	748
2018	PC-04	4	96	327
2018	PC-05	7	93	97

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	37	63	111
2020	PC-02	39	61	45
2020	PC-03	34	66	36
2020	PC-04	39	61	21
2019	PC	33	67	100
2019	PC-02	36	64	42
2019	PC-03	34	66	38
2018	PC	28	72	105
2018	PC-02	39	61	33
2018	PC-03	16	84	45
2018	PC-04	48	52	13

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	70	30	111
2020	PC-02	62	38	45
2020	PC-03	85	15	36
2020	PC-04	61	39	21
2019	PC	75	25	100
2019	PC-02	82	18	42
2019	PC-03	69	31	38
2018	PC	80	20	105
2018	PC-02	66	34	33
2018	PC-03	86	14	45

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	PC	100	111
2020	PC-02	100	45
2020	PC-03	100	36
2020	PC-04	100	21
2019	PC	100	100
2019	PC-02	100	42
2019	PC-03	100	38
2019	PC-04	100	10
2018	PC	100	105
2018	PC-02	100	33
2018	PC-03	100	45
2018	PC-04	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	11	89	111
2020	PC-02	15	85	45
2020	PC-04	0	100	21
2019	PC	7	93	100
2018	PC	7	93	105

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	8	92	100
2018	PC	10	90	105

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	11	89	111
2020	PC-02	13	87	45
2019	PC	9	91	100
2018	PC	7	93	105
2018	PC-02	16	84	33
2018	PC-04	0	100	13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	20	80	111
2020	PC-02	26	74	45
2020	PC-03	22	78	36
2019	PC	17	83	99
2019	PC-02	14	86	42
2019	PC-03	25	75	37
2019	PC-04	0	100	10
2018	PC	12	88	106
2018	PC-02	19	81	33
2018	PC-04	0	100	13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	15	85	111
2020	PC-02	20	80	45
2020	PC-03	14	86	36
2019	PC	20	80	99
2019	PC-02	14	86	42
2019	PC-03	24	76	37
2018	PC	13	87	106

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	11	89	111
2020	PC-02	18	82	45
2019	PC	7	93	99
2019	PC-04	0	100	10
2018	PC	8	92	106
2018	PC-04	0	100	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	26	74	111
2020	PC-02	31	69	45
2020	PC-03	20	80	36
2020	PC-04	23	77	21
2019	PC	20	80	99
2019	PC-02	17	83	42
2019	PC-03	17	83	37
2019	PC-04	0	100	10
2018	PC	18	82	106
2018	PC-03	26	74	45

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	43	57	111
2020	PC-02	44	56	45
2020	PC-03	40	60	36
2020	PC-04	42	58	21
2019	PC	39	61	99
2019	PC-02	42	58	42
2019	PC-03	42	58	37
2018	PC	39	61	106
2018	PC-02	33	67	33
2018	PC-03	48	52	45
2018	PC-04	45	55	13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	PC	100	99
2019	PC-02	100	42
2019	PC-03	100	37
2019	PC-04	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	4	96	111
2020	PC-04	0	100	21
2019	PC	13	87	99
2019	PC-02	11	89	42
2019	PC-03	13	87	37
2018	PC	7	93	106
2018	PC-04	0	100	13

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	15	85	111
2020	PC-02	18	82	45
2019	PC	16	84	99
2019	PC-02	18	82	42
2019	PC-03	14	86	37
2018	PC	24	76	106
2018	PC-02	33	67	33
2018	PC-03	18	82	45

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	PC	100	111
2020	PC-02	100	45
2020	PC-03	100	36
2020	PC-04	100	21
2019	PC	100	99
2019	PC-02	100	42
2019	PC-03	100	37
2019	PC-04	100	10
2018	PC	100	106
2018	PC-02	100	33
2018	PC-03	100	45
2018	PC-04	100	13

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	111
2019	PC	13	87	99
2019	PC-02	16	84	42
2018	PC	12	88	106
2018	PC-03	11	89	45

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	PC	100	111
2020	PC-02	100	45
2020	PC-03	100	36
2020	PC-04	100	21
2019	PC	100	99
2019	PC-02	100	42
2019	PC-03	100	37
2019	PC-04	100	10
2018	PC	100	106
2018	PC-02	100	33
2018	PC-03	100	45
2018	PC-04	100	13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	10	90	111
2020	PC-03	14	86	36
2019	PC	11	89	99
2018	PC	20	80	106
2018	PC-02	18	82	33
2018	PC-03	14	86	45
2018	PC-04	39	61	13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	29	71	111
2020	PC-02	24	76	45
2020	PC-03	36	64	36
2020	PC-04	30	70	21
2019	PC	24	76	96
2019	PC-02	27	73	41
2019	PC-03	27	73	37
2018	PC	28	72	106
2018	PC-02	30	70	33
2018	PC-03	15	85	45
2018	PC-04	62	38	13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	12	88	111
2020	PC-02	11	89	45
2020	PC-03	14	86	36
2019	PC	11	89	96
2019	PC-02	18	82	41
2018	PC	17	83	106
2018	PC-02	18	82	33
2018	PC-03	12	88	45

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	5	95	106
2018	PC-02	0	100	33
2018	PC-04	0	100	13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	14	86	111
2020	PC-02	16	84	45
2020	PC-03	17	83	36
2019	PC	15	85	96
2019	PC-02	19	81	41
2019	PC-03	16	84	37
2019	PC-04	0	100	10
2018	PC	14	86	106
2018	PC-02	15	85	33
2018	PC-03	13	87	45

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	6	94	111
2020	PC-02	12	88	45
2020	PC-03	0	100	36
2019	PC	6	94	96
2019	PC-04	0	100	10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	11	89	111
2018	PC	6	94	106

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	13	87	111
2020	PC-02	14	86	45
2019	PC	8	92	96
2018	PC	6	94	106

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	49	51	111
2020	PC-02	55	45	45
2020	PC-03	49	51	36
2020	PC-04	42	58	21
2019	PC	56	44	96
2019	PC-02	54	46	41
2019	PC-03	55	45	37
2018	PC	53	47	106
2018	PC-02	58	42	33
2018	PC-03	57	43	45

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	20	80	104
2018	PC-02	32	68	32
2018	PC-03	17	83	44

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2018	PC	100	104
2018	PC-02	100	32
2018	PC-03	100	44
2018	PC-04	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	5	95	104
2018	PC-02	0	100	32

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	13	87	104
2018	PC-02	30	70	32
2018	PC-04	0	100	13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	10	90	104

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	27	73	104
2018	PC-02	38	62	32
2018	PC-03	16	84	44

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	9	91	104
2018	PC-02	15	85	32
2018	PC-04	0	100	13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	36	64	104
2018	PC-02	34	66	32
2018	PC-03	26	74	44
2018	PC-04	47	53	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	58	42	104
2018	PC-02	50	50	32
2018	PC-03	62	38	44

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	15	85	104
2018	PC-02	22	78	32
2018	PC-03	11	89	44

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	13	16	15	4	2	43	8	58	11	2365
2020	PC-01	20	12	10	1	0	49	7	74	3	63
2020	PC-02	13	14	13	4	2	44	9	59	12	821
2020	PC-03	12	14	16	4	2	44	9	54	13	956
2020	PC-04	15	21	18	2	2	38	5	63	6	389
2020	PC-05	15	22	18	7	2	34	2	58	14	105
2019	PC	12	14	18	3	2	41	9	53	10	2223
2019	PC-01	16	7	17	4	4	40	12	48	17	74
2019	PC-02	12	14	15	4	2	42	11	55	12	748
2019	PC-03	11	13	19	3	2	45	8	50	9	877
2019	PC-04	12	20	20	3	2	33	10	56	9	360
2019	PC-05	17	23	15	1	2	35	8	70	5	107
2018	PC	11	16	21	3	2	40	7	50	11	2005
2018	PC-01	11	6	19	5	1	44	13	41	15	70
2018	PC-02	11	16	18	3	2	41	9	54	10	720
2018	PC-03	10	14	21	4	2	44	5	46	12	746
2018	PC-04	11	21	21	3	3	36	6	54	10	325
2018	PC-05	17	23	29	2	2	23	4	55	6	96
2017	PC	10	16	18	3	2	43	8	53	9	2065
2017	PC-01	8	15	10	8	2	47	11	53	23	58
2017	PC-02	9	15	18	3	2	45	9	51	10	738
2017	PC-03	9	16	19	2	2	44	8	53	8	785
2017	PC-04	11	17	20	3	2	39	8	53	8	350
2017	PC-05	18	32	13	0	5	30	3	74	7	86
2014	PC	10	13	17	3	2	46	9	51	11	1916
2014	PC-01	19	12	11	2	3	41	12	66	10	59
2014	PC-02	9	11	17	4	2	48	9	47	13	636
2014	PC-03	9	12	18	3	1	48	9	48	10	755
2014	PC-04	13	12	16	3	1	45	10	57	9	333
2014	PC-05	20	21	17	0	3	32	6	67	5	92

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	31	37	15	4	2	11	1	77	7	2369
2020	PC-01	35	29	13	0	1	20	1	81	2	63
2020	PC-02	31	36	13	4	2	13	1	78	7	823
2020	PC-03	29	37	16	5	2	11	1	75	7	957
2020	PC-04	32	38	17	3	2	8	0	77	5	391
2020	PC-05	38	38	12	7	1	4	1	79	8	103
2019	PC	30	35	16	3	2	13	1	75	6	2223
2019	PC-01	32	20	19	5	1	21	1	67	9	74
2019	PC-02	29	33	16	3	2	16	1	75	6	746
2019	PC-03	29	35	17	4	2	13	1	74	6	878
2019	PC-04	30	41	15	4	2	8	0	77	6	359
2019	PC-05	36	41	10	1	1	9	2	87	2	108
2018	PC	25	37	19	4	2	13	0	71	7	2006
2018	PC-01	30	32	17	2	0	17	2	77	2	70
2018	PC-02	24	38	18	3	2	15	1	73	6	719
2018	PC-03	24	34	21	5	2	13	0	68	8	747
2018	PC-04	29	38	18	4	3	7	0	73	8	326
2018	PC-05	30	48	14	3	1	4	0	81	4	96
2017	PC	27	37	15	3	2	15	1	75	6	2065
2017	PC-01	32	32	12	5	5	12	2	74	12	57
2017	PC-02	25	38	15	2	2	17	1	77	5	737
2017	PC-03	25	38	15	4	2	15	1	75	7	787
2017	PC-04	30	33	19	3	1	14	0	73	5	349
2017	PC-05	34	47	8	0	3	6	1	88	4	87
2014	PC	24	32	17	4	2	20	1	72	7	1917
2014	PC-01	32	31	8	2	1	21	5	85	4	59
2014	PC-02	23	32	15	4	2	23	2	73	7	636
2014	PC-03	23	30	19	4	2	21	1	68	7	755
2014	PC-04	29	33	18	3	2	14	1	73	6	334
2014	PC-05	28	38	16	1	3	13	0	76	5	92

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	6	94	2362
2020	PC-01	6	94	63
2020	PC-02	6	94	819
2020	PC-03	7	93	955
2020	PC-04	5	95	390
2020	PC-05	5	95	104

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	2367
2020	PC-01	8	92	63
2020	PC-02	7	93	820
2020	PC-03	8	92	957
2020	PC-04	7	93	391
2020	PC-05	9	91	105
2019	PC	11	89	2223
2019	PC-01	7	93	74
2019	PC-02	12	88	745
2019	PC-03	11	89	879
2019	PC-04	10	90	360
2019	PC-05	9	91	108
2017	PC	12	88	2067
2017	PC-01	12	88	58
2017	PC-02	12	88	739
2017	PC-03	12	88	786
2017	PC-04	13	87	349
2017	PC-05	9	91	87
2014	PC	12	88	1912
2014	PC-01	9	91	59
2014	PC-02	12	88	633
2014	PC-03	12	88	753
2014	PC-04	9	91	334
2014	PC-05	14	86	92

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	45	55	182
2020	PC-02	46	54	59
2020	PC-03	42	58	80
2020	PC-04	53	47	27

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	84	16	182
2020	PC-02	91	9	59
2020	PC-03	79	21	80
2020	PC-04	77	23	27
2019	PC	82	18	241
2019	PC-02	81	19	87
2019	PC-03	87	13	95
2019	PC-04	72	28	37
2017	PC	79	21	249
2017	PC-02	83	17	89
2017	PC-03	75	25	97
2017	PC-04	78	22	45
2014	PC	79	21	224
2014	PC-02	77	23	72
2014	PC-03	80	20	94
2014	PC-04	81	19	32
2014	PC-05	75	25	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	55	35	3	5	1	1	0	91	6	153
2020	PC-02	49	42	3	5	0	0	0	92	5	54
2020	PC-03	58	31	5	5	1	0	0	89	6	63
2020	PC-04	62	33	0	0	5	0	0	95	5	21
2019	PC	61	32	3	3	1	0	0	93	4	193
2019	PC-02	61	30	7	1	1	0	0	90	2	71
2019	PC-03	63	31	1	3	1	0	0	94	5	80
2019	PC-04	58	39	3	0	0	0	0	97	0	27
2017	PC	56	28	5	5	3	0	2	87	8	197
2017	PC-02	52	29	7	4	5	0	3	84	9	74
2017	PC-03	62	26	6	6	0	0	1	89	6	73
2017	PC-04	47	34	3	6	6	3	3	85	12	35
2014	PC	60	30	4	6	1	0	0	90	6	178
2014	PC-02	62	25	4	7	2	0	0	87	9	56
2014	PC-03	58	34	1	7	0	0	0	92	7	75
2014	PC-04	58	38	4	0	0	0	0	96	0	26
2014	PC-05	90	10	0	0	0	0	0	100	0	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	34	7	4	1	3	3	87	6	2370
2020	PC-01	51	22	6	3	3	6	8	85	7	63
2020	PC-02	45	34	8	4	2	4	2	85	7	821
2020	PC-03	47	35	7	3	1	3	4	87	5	958
2020	PC-04	53	35	4	5	0	1	2	90	5	391
2020	PC-05	61	29	5	4	0	1	1	91	4	105

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	39	13	9	3	2	74	12	2355
2020	PC-01	40	32	16	3	3	5	76	7	63
2020	PC-02	37	38	13	8	2	2	76	10	817
2020	PC-03	33	40	12	10	3	2	74	13	952
2020	PC-04	31	41	12	11	4	2	73	15	387
2020	PC-05	36	30	19	8	5	2	67	13	104

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	45	11	9	1	0	78	10	2373
2020	PC-01	35	44	8	12	0	0	79	12	63
2020	PC-02	31	48	10	8	2	1	80	10	823
2020	PC-03	37	43	11	8	1	0	80	9	959
2020	PC-04	29	45	15	9	1	0	74	11	391
2020	PC-05	25	49	12	13	2	0	74	15	105

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	42	13	9	2	1	76	11	2360
2020	PC-01	34	43	7	14	0	2	79	15	63
2020	PC-02	33	43	13	8	2	1	77	10	818
2020	PC-03	37	40	13	7	2	1	77	9	953
2020	PC-04	29	44	14	11	2	0	73	14	389
2020	PC-05	27	43	13	14	3	0	70	17	105

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	39	20	8	1	1	1	70	10	2352
2020	PC-01	30	35	25	10	0	0	0	65	10	63
2020	PC-02	28	40	20	7	1	1	1	70	9	811
2020	PC-03	31	38	21	8	1	1	1	70	9	952
2020	PC-04	28	44	18	8	2	0	0	72	10	390
2020	PC-05	28	37	21	11	2	0	2	66	13	105

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	38	10	4	1	1	1	84	5	2362
2020	PC-01	48	31	11	6	0	0	3	82	7	63
2020	PC-02	43	38	11	3	2	2	1	83	5	820
2020	PC-03	45	37	10	4	1	2	1	85	5	956
2020	PC-04	44	40	10	3	1	1	1	85	4	387
2020	PC-05	47	37	4	10	2	0	0	84	12	105

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	65	19	4	1	0	9	3	94	1	2371
2020	PC-01	68	13	6	0	0	9	4	93	0	63
2020	PC-02	62	19	4	0	0	11	3	94	1	823
2020	PC-03	64	19	4	1	0	9	3	95	1	958
2020	PC-04	69	19	3	1	1	5	2	95	2	390
2020	PC-05	72	16	4	1	0	6	1	95	1	105

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	50	38	7	3	0	1	90	3	2357
2020	PC-01	58	28	11	2	0	1	87	2	63
2020	PC-02	47	39	8	3	1	2	88	4	820
2020	PC-03	53	37	6	3	0	1	91	3	952
2020	PC-04	50	40	7	1	0	1	91	2	385
2020	PC-05	53	39	5	3	0	1	92	3	105

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	54	32	6	5	3	1	87	7	2358
2020	PC-01	61	27	4	1	5	1	89	6	63
2020	PC-02	51	33	7	5	2	1	85	8	821
2020	PC-03	55	32	6	4	3	0	87	7	951
2020	PC-04	57	31	6	5	2	0	88	6	386
2020	PC-05	58	26	4	8	3	1	86	11	105

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	32	7	3	1	1	0	89	4	2365
2020	PC-01	63	26	8	2	0	1	0	90	2	63
2020	PC-02	54	33	8	3	1	1	0	88	4	823
2020	PC-03	58	30	6	4	1	1	1	89	5	952
2020	PC-04	56	33	6	3	2	1	0	90	4	390
2020	PC-05	58	26	10	4	0	1	2	86	4	105

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	98	2	759
2020	PC-03	97	3	248
2020	PC-04	99	1	309
2020	PC-05	99	1	99

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	13	36	20	22	7	1	50	30	745
2020	PC-03	13	39	22	19	7	0	52	26	239
2020	PC-04	15	37	18	24	6	1	52	30	307
2020	PC-05	13	40	20	17	9	0	53	27	98

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	43	8	4	1	1	87	5	2365
2020	PC-01	42	38	15	3	0	2	82	3	63
2020	PC-02	43	41	9	5	1	1	85	6	823
2020	PC-03	43	43	8	4	1	1	87	6	954
2020	PC-04	43	45	7	3	1	1	89	4	390
2020	PC-05	45	46	7	2	0	0	91	2	103
2019	PC	29	49	12	6	2	2	80	8	2221
2019	PC-01	25	46	17	4	4	4	74	8	74
2019	PC-02	27	48	13	6	2	4	78	9	746
2019	PC-03	31	48	12	6	2	2	80	8	877
2019	PC-04	28	51	13	5	2	1	80	7	358
2019	PC-05	31	57	7	3	2	0	88	5	108
2018	PC	29	47	13	7	3	2	77	9	2011
2018	PC-01	29	44	13	9	3	1	74	12	70
2018	PC-02	28	45	13	8	3	3	75	11	719
2018	PC-03	29	48	14	6	2	2	78	8	753
2018	PC-04	29	49	12	7	3	1	79	10	326
2018	PC-05	32	51	9	5	2	0	83	7	95
2017	PC	22	47	14	8	4	4	72	13	2064
2017	PC-01	21	42	12	9	6	8	69	17	58
2017	PC-02	19	47	15	9	4	6	70	14	738
2017	PC-03	23	47	16	8	4	3	72	12	785
2017	PC-04	23	50	10	10	3	3	76	13	348
2017	PC-05	30	48	13	6	3	0	78	9	87

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	33	11	11	6	1	72	16	2365
2020	PC-01	46	23	15	9	8	0	68	17	63
2020	PC-02	38	33	12	10	5	1	72	16	822
2020	PC-03	39	33	10	11	6	1	73	17	953
2020	PC-04	41	33	11	9	5	1	74	14	390
2020	PC-05	40	33	12	11	5	0	72	16	105

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	52	29	10	3	2	3	0	84	6	2361
2020	PC-01	56	24	10	0	6	3	0	83	7	62
2020	PC-02	51	30	10	3	2	3	1	84	5	822
2020	PC-03	54	29	10	3	2	2	0	85	5	952
2020	PC-04	52	29	11	4	2	2	0	83	6	389
2020	PC-05	55	28	8	5	2	2	0	85	7	105

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	40	13	8	4	1	74	12	2369
2020	PC-01	41	37	11	6	3	2	80	10	63
2020	PC-02	35	41	12	6	4	2	77	10	823
2020	PC-03	33	39	14	9	4	1	73	13	957
2020	PC-04	30	40	14	11	3	1	71	14	389
2020	PC-05	31	38	16	10	4	1	70	14	105
2019	PC	22	41	18	12	6	2	64	18	2224
2019	PC-01	30	35	21	6	7	2	66	13	74
2019	PC-02	25	39	17	12	4	2	65	17	748
2019	PC-03	20	42	18	11	6	2	64	18	876
2019	PC-04	19	40	20	15	5	1	60	20	360
2019	PC-05	17	49	20	8	5	1	67	13	108
2018	PC	22	39	18	13	6	2	62	20	2015
2018	PC-01	27	29	19	15	6	4	58	22	70
2018	PC-02	23	40	16	13	7	2	64	20	719
2018	PC-03	20	38	20	15	6	2	59	21	754
2018	PC-04	22	41	19	11	6	1	63	17	327
2018	PC-05	21	43	16	12	8	0	64	20	97
2017	PC	17	43	18	13	7	2	61	21	2066
2017	PC-01	30	42	19	3	6	0	72	10	58
2017	PC-02	17	45	16	12	6	3	64	19	737
2017	PC-03	17	42	18	15	7	1	59	23	787
2017	PC-04	13	43	21	14	8	1	57	22	349
2017	PC-05	13	51	15	13	8	0	64	21	87

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	19	51	11	12	4	1	1	72	16	760
2020	PC-03	21	52	14	10	2	1	1	74	12	249
2020	PC-04	20	54	9	12	4	2	0	75	16	309
2020	PC-05	22	45	11	15	6	0	0	67	21	99
2019	PC	14	44	20	12	5	2	3	61	17	690
2019	PC-02	9	41	23	14	7	4	2	53	23	74
2019	PC-03	13	43	23	13	3	3	3	59	17	208
2019	PC-04	14	47	20	10	6	2	2	63	16	279
2019	PC-05	20	43	19	11	3	0	4	66	14	102

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	42	30	14	7	5	2	74	12	2372
2020	PC-01	50	23	13	6	7	1	74	13	63
2020	PC-02	39	31	14	7	6	3	72	13	824
2020	PC-03	42	30	16	6	4	2	74	10	957
2020	PC-04	45	30	14	6	5	0	76	11	391
2020	PC-05	46	30	10	10	5	0	75	14	105

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	34	19	8	6	0	0	67	14	2365
2020	PC-01	23	41	23	7	5	0	1	65	12	63
2020	PC-02	35	32	20	7	6	0	0	67	12	824
2020	PC-03	33	34	19	7	6	0	0	67	14	952
2020	PC-04	33	36	15	9	7	0	0	69	15	390
2020	PC-05	40	25	18	9	8	0	0	65	17	104
2019	PC	21	33	23	11	12	0	0	54	23	2225
2019	PC-01	17	35	25	7	15	0	2	53	22	74
2019	PC-02	21	31	23	12	12	0	0	52	24	748
2019	PC-03	21	34	22	11	11	0	0	56	22	878
2019	PC-04	20	35	22	11	11	0	0	56	22	360
2019	PC-05	18	33	19	18	11	0	0	51	30	108
2018	PC	15	29	24	14	16	0	1	45	31	2014
2018	PC-01	17	29	29	11	14	0	0	46	25	70
2018	PC-02	16	27	24	17	14	0	2	44	32	721
2018	PC-03	16	29	24	12	17	0	1	45	30	754
2018	PC-04	15	31	26	13	15	0	0	46	27	326
2018	PC-05	13	34	19	19	15	0	0	47	34	96
2017	PC	16	26	22	15	20	0	1	42	35	2066
2017	PC-01	9	17	30	18	24	0	2	26	43	58
2017	PC-02	15	25	24	14	20	1	1	41	35	739
2017	PC-03	17	28	20	13	20	0	1	46	34	787
2017	PC-04	15	26	23	18	16	0	1	42	35	348
2017	PC-05	22	21	20	15	22	0	1	43	37	86

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	14	26	30	18	12	0	40	30	2370
2020	PC-01	28	33	21	12	4	1	62	17	63
2020	PC-02	20	30	29	14	7	0	50	22	824
2020	PC-03	12	28	31	18	12	0	40	30	956
2020	PC-04	7	17	31	24	21	0	25	44	390
2020	PC-05	7	9	34	27	23	0	16	50	105
2019	PC	14	29	29	17	11	0	43	28	2221
2019	PC-01	34	27	21	13	5	0	61	18	74
2019	PC-02	19	33	28	13	8	0	52	20	747
2019	PC-03	12	28	31	18	10	0	40	28	876
2019	PC-04	8	25	27	25	15	0	32	40	360
2019	PC-05	6	21	31	27	16	0	26	43	108
2018	PC	11	27	30	20	11	0	38	31	2012
2018	PC-01	21	43	12	14	10	0	65	23	70
2018	PC-02	15	31	30	16	7	0	46	23	721
2018	PC-03	9	26	33	20	12	1	34	32	753
2018	PC-04	6	23	30	23	18	0	29	42	326
2018	PC-05	8	15	29	33	16	0	23	48	96
2017	PC	13	25	31	19	11	0	38	31	2064
2017	PC-01	27	31	30	5	6	0	58	12	58
2017	PC-02	16	29	31	15	8	1	45	24	737
2017	PC-03	11	25	32	21	10	0	36	31	786
2017	PC-04	7	17	29	26	21	0	24	47	349
2017	PC-05	8	16	34	25	17	0	24	42	86

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	23	34	23	13	7	0	0	57	20	2362
2020	PC-01	47	33	11	6	2	0	2	82	7	62
2020	PC-02	33	36	19	8	3	0	0	69	11	823
2020	PC-03	19	36	26	12	6	0	1	55	19	951
2020	PC-04	11	30	26	21	12	0	0	41	33	391
2020	PC-05	8	13	33	29	17	0	0	20	47	103
2019	PC	22	36	23	12	6	0	1	58	18	2213
2019	PC-01	50	30	11	8	1	0	0	80	9	74
2019	PC-02	32	37	20	8	3	0	1	69	11	743
2019	PC-03	19	38	24	12	6	0	1	57	19	875
2019	PC-04	10	31	29	20	9	0	0	42	29	357
2019	PC-05	3	36	26	23	13	0	0	39	36	108
2018	PC	17	35	26	14	7	0	1	52	22	2010
2018	PC-01	34	34	17	9	3	0	3	69	13	70
2018	PC-02	25	38	22	9	4	0	1	65	13	719
2018	PC-03	14	36	26	15	8	0	1	50	24	753
2018	PC-04	8	30	31	20	11	0	0	38	31	327
2018	PC-05	7	19	32	25	17	0	0	26	42	96
2017	PC	19	33	26	14	7	0	1	52	22	2064
2017	PC-01	40	36	13	5	5	0	0	76	10	58
2017	PC-02	26	35	21	11	5	1	2	62	16	737
2017	PC-03	16	34	27	15	6	0	1	50	22	787
2017	PC-04	8	25	34	19	12	1	1	34	32	349
2017	PC-05	6	23	30	24	17	0	0	29	41	86

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	20	26	25	16	12	1	0	46	29	2359
2020	PC-01	36	25	16	19	3	0	1	62	22	63
2020	PC-02	28	27	23	12	9	1	1	55	21	819
2020	PC-03	17	28	25	17	12	1	0	46	29	953
2020	PC-04	11	23	28	21	18	0	1	34	38	387
2020	PC-05	4	19	25	30	22	0	0	23	52	105
2019	PC	18	26	25	17	13	1	1	44	31	2210
2019	PC-01	32	28	23	11	5	1	0	61	16	71
2019	PC-02	24	26	23	14	11	1	1	51	26	745
2019	PC-03	16	27	24	18	13	1	1	44	32	876
2019	PC-04	9	25	24	23	18	0	0	34	42	357
2019	PC-05	8	27	31	20	14	0	0	35	34	106
2018	PC	13	24	27	19	15	0	1	37	35	2008
2018	PC-01	27	24	26	10	11	0	3	52	22	70
2018	PC-02	18	26	26	15	13	1	1	44	29	718
2018	PC-03	11	26	28	20	14	0	1	37	35	753
2018	PC-04	7	18	29	27	19	0	1	25	46	326
2018	PC-05	7	17	19	28	28	0	1	24	56	95
2017	PC	15	23	26	20	14	1	1	39	35	2064
2017	PC-01	27	27	28	9	10	0	0	54	18	58
2017	PC-02	18	25	26	16	12	1	2	44	29	736
2017	PC-03	13	24	27	22	14	1	1	37	36	787
2017	PC-04	11	20	23	27	18	0	1	31	46	349
2017	PC-05	7	15	24	33	21	0	0	22	54	87

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	30	15	9	4	0	2	71	13	2355
2020	PC-01	61	23	9	3	0	0	3	87	3	62
2020	PC-02	48	30	12	6	2	0	2	80	8	820
2020	PC-03	40	32	14	7	4	0	2	74	11	950
2020	PC-04	23	30	22	15	8	0	2	54	24	387
2020	PC-05	16	15	30	25	12	1	1	32	38	105
2019	PC	43	30	14	5	4	0	4	76	9	2218
2019	PC-01	63	17	11	1	1	0	6	86	3	74
2019	PC-02	50	28	12	4	2	0	4	82	6	747
2019	PC-03	44	31	13	5	3	0	4	78	8	876
2019	PC-04	28	36	18	9	7	0	2	65	17	357
2019	PC-05	23	32	22	11	11	0	2	56	22	107
2018	PC	38	30	17	7	3	0	4	71	11	1997
2018	PC-01	62	22	7	3	0	0	6	90	3	70
2018	PC-02	48	29	12	5	2	1	4	80	7	714
2018	PC-03	36	32	18	6	3	0	5	71	10	747
2018	PC-04	22	33	24	13	6	1	2	57	19	326
2018	PC-05	18	28	28	19	7	0	0	46	27	94
2017	PC	36	31	16	6	4	0	6	72	11	2064
2017	PC-01	61	20	14	0	0	0	5	85	0	58
2017	PC-02	42	31	12	4	2	0	8	80	7	737
2017	PC-03	36	33	16	7	3	0	6	73	10	785
2017	PC-04	23	31	23	11	8	1	4	56	20	350
2017	PC-05	24	28	24	14	10	0	0	52	24	86

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	21	31	22	16	9	0	53	25	2365
2020	PC-01	37	21	23	14	3	1	59	18	63
2020	PC-02	26	33	19	15	8	0	58	23	824
2020	PC-03	20	35	21	16	8	0	54	24	954
2020	PC-04	15	28	28	16	13	0	44	29	388
2020	PC-05	17	14	31	21	17	0	31	38	105
2019	PC	26	33	22	11	8	0	59	19	2223
2019	PC-01	42	30	15	6	4	2	74	10	74
2019	PC-02	31	33	17	11	8	0	64	19	747
2019	PC-03	25	34	24	10	7	0	59	17	879
2019	PC-04	20	31	27	14	8	0	50	23	359
2019	PC-05	12	30	32	20	6	0	43	26	108
2018	PC	23	32	22	13	9	0	55	23	2011
2018	PC-01	42	34	11	10	0	1	78	10	70
2018	PC-02	29	32	18	11	9	0	61	20	720
2018	PC-03	21	33	23	14	8	1	54	22	753
2018	PC-04	15	31	28	14	11	0	46	26	327
2018	PC-05	19	23	23	19	17	0	41	36	96
2017	PC	22	33	25	12	7	0	56	19	2058
2017	PC-01	35	35	20	7	3	0	70	10	58
2017	PC-02	26	34	24	10	6	1	60	16	736
2017	PC-03	22	33	25	13	6	0	55	20	783
2017	PC-04	15	31	27	16	10	0	46	27	347
2017	PC-05	14	27	34	16	9	0	41	25	86

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	27	25	20	12	10	6	55	23	2364
2020	PC-01	50	19	10	6	4	11	78	12	63
2020	PC-02	32	26	18	10	8	7	62	19	821
2020	PC-03	23	25	20	13	11	7	53	26	953
2020	PC-04	21	27	25	12	13	2	49	25	390
2020	PC-05	26	21	17	15	15	5	50	32	105

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	39	21	8	3	0	1	68	10	2368
2020	PC-01	45	27	18	5	4	0	2	73	9	62
2020	PC-02	32	39	18	8	2	0	1	71	11	824
2020	PC-03	26	40	22	7	3	1	1	67	10	956
2020	PC-04	24	42	24	8	3	0	0	66	11	390
2020	PC-05	22	45	24	6	4	0	0	67	9	104
2019	PC	22	40	24	9	5	0	0	62	13	2224
2019	PC-01	44	30	15	7	3	0	2	75	10	74
2019	PC-02	25	40	23	7	4	1	0	66	11	748
2019	PC-03	20	42	23	9	6	0	1	62	14	878
2019	PC-04	18	37	31	9	5	0	0	55	14	359
2019	PC-05	13	52	18	13	4	0	0	65	17	108
2018	PC	18	38	27	10	6	0	0	56	16	2007
2018	PC-01	40	31	19	3	3	0	3	74	6	67
2018	PC-02	22	37	28	9	4	0	0	59	13	718
2018	PC-03	16	40	28	10	7	1	0	56	16	751
2018	PC-04	12	39	29	13	7	1	0	51	19	328
2018	PC-05	12	36	24	16	10	0	1	49	27	95
2017	PC	21	35	26	12	5	0	1	56	17	2060
2017	PC-01	38	30	22	3	3	0	3	70	7	58
2017	PC-02	24	35	25	11	4	1	1	60	15	735
2017	PC-03	19	34	29	11	5	0	1	54	17	784
2017	PC-04	16	38	23	16	8	0	0	53	23	348
2017	PC-05	16	37	32	5	11	0	0	53	16	87

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	25	39	23	9	3	0	0	65	13	2360
2020	PC-01	33	43	14	7	2	0	1	77	9	63
2020	PC-02	31	37	20	8	2	0	0	69	10	821
2020	PC-03	23	39	24	9	4	0	0	63	13	950
2020	PC-04	18	42	25	12	3	0	0	60	15	390
2020	PC-05	14	39	23	14	10	0	0	54	23	104
2019	PC	20	37	26	11	5	0	0	57	16	2225
2019	PC-01	33	37	18	10	1	0	0	71	11	74
2019	PC-02	25	34	25	11	4	1	1	60	15	748
2019	PC-03	18	43	24	10	5	0	0	62	15	880
2019	PC-04	14	32	35	14	4	0	0	46	18	358
2019	PC-05	11	39	31	12	7	0	0	50	19	108
2018	PC	17	37	27	12	6	0	0	54	18	2004
2018	PC-01	35	33	20	10	3	0	0	68	12	68
2018	PC-02	22	36	27	10	4	0	0	59	14	720
2018	PC-03	15	38	27	14	6	1	0	54	20	746
2018	PC-04	11	36	32	13	7	1	0	48	20	327
2018	PC-05	5	30	35	17	13	0	0	35	30	95
2017	PC	19	34	26	14	6	0	1	54	20	2060
2017	PC-01	24	38	23	7	5	0	3	64	12	58
2017	PC-02	23	36	23	12	4	1	2	61	16	735
2017	PC-03	16	36	28	15	5	0	1	52	20	784
2017	PC-04	16	29	27	21	8	0	0	44	29	348
2017	PC-05	12	30	33	12	12	0	0	42	25	87

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	30	37	19	9	4	0	0	68	13	2365
2020	PC-01	33	36	23	5	2	0	2	69	7	62
2020	PC-02	33	37	18	9	3	0	0	70	12	822
2020	PC-03	29	38	20	9	4	0	1	67	13	953
2020	PC-04	28	38	20	10	4	0	0	66	14	391
2020	PC-05	29	34	24	10	4	0	0	63	13	105
2019	PC	24	35	25	10	5	0	0	60	16	2221
2019	PC-01	26	36	23	11	4	0	0	62	15	74
2019	PC-02	26	34	23	11	6	0	0	61	17	747
2019	PC-03	25	37	25	9	4	0	0	62	13	877
2019	PC-04	23	33	29	11	4	0	0	55	16	358
2019	PC-05	23	38	22	11	5	0	0	61	16	108
2018	PC	21	35	26	11	7	0	0	56	17	2009
2018	PC-01	22	37	27	8	6	0	0	59	14	68
2018	PC-02	25	35	24	10	5	0	1	60	16	720
2018	PC-03	21	34	28	10	6	0	0	55	16	751
2018	PC-04	15	39	23	13	10	0	0	54	22	328
2018	PC-05	11	33	34	11	11	0	0	44	22	95
2017	PC	23	33	25	12	6	0	1	57	18	2059
2017	PC-01	26	31	31	3	7	0	1	59	10	58
2017	PC-02	25	31	26	10	5	1	2	58	16	735
2017	PC-03	21	36	23	13	6	0	0	58	19	783
2017	PC-04	22	32	24	14	7	0	0	54	22	348
2017	PC-05	22	30	30	10	9	0	0	51	19	87

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	30	13	6	4	0	76	11	2354
2020	PC-01	54	26	15	2	3	0	80	5	63
2020	PC-02	51	26	12	6	5	0	77	11	817
2020	PC-03	43	31	15	6	4	0	75	10	953
2020	PC-04	42	36	11	6	5	0	79	10	385
2020	PC-05	45	31	12	9	3	0	76	11	105
2019	PC	40	31	16	7	5	0	71	12	2221
2019	PC-01	54	21	15	8	3	0	75	10	74
2019	PC-02	41	32	14	8	6	1	73	13	747
2019	PC-03	40	30	18	6	5	0	71	11	877
2019	PC-04	37	34	15	9	4	1	71	14	359
2019	PC-05	44	30	19	4	3	0	74	7	108

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	24	34	25	12	6	57	17	2364
2020	PC-01	18	25	38	11	8	43	19	63
2020	PC-02	23	33	24	12	7	56	19	823
2020	PC-03	23	34	25	12	4	58	17	952
2020	PC-04	27	34	25	10	4	61	14	389
2020	PC-05	27	30	29	10	5	57	14	105

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	23	34	25	12	5	0	0	57	17	2364
2020	PC-01	37	21	30	9	2	0	1	59	11	63
2020	PC-02	26	36	24	10	3	0	0	63	13	824
2020	PC-03	22	35	25	12	6	0	0	57	18	950
2020	PC-04	17	32	31	13	7	0	0	49	20	390
2020	PC-05	17	27	23	22	12	0	0	44	33	105
2019	PC	28	37	21	9	4	0	0	65	13	2215
2019	PC-01	34	47	12	3	2	0	2	82	6	74
2019	PC-02	33	36	20	7	3	0	0	70	10	744
2019	PC-03	27	38	22	9	3	0	1	65	12	875
2019	PC-04	22	34	25	13	5	0	0	57	18	359
2019	PC-05	19	38	21	14	9	0	0	56	23	108
2018	PC	23	33	25	11	6	0	0	57	17	1997
2018	PC-01	25	42	24	4	5	0	0	67	9	67
2018	PC-02	28	34	25	8	4	0	0	62	13	718
2018	PC-03	22	35	25	12	5	1	1	57	18	747
2018	PC-04	17	32	27	15	9	0	0	49	24	325
2018	PC-05	19	20	32	18	10	1	0	39	28	93
2017	PC	25	34	23	11	6	0	1	60	17	2060
2017	PC-01	25	46	18	7	3	0	1	72	10	58
2017	PC-02	30	35	21	8	4	1	2	66	12	735
2017	PC-03	23	35	24	11	5	0	1	59	17	784
2017	PC-04	18	29	29	15	8	1	0	47	24	348
2017	PC-05	21	24	17	24	14	0	0	45	38	87

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	33	16	5	2	1	78	6	2355
2020	PC-01	50	24	23	2	0	2	75	2	62
2020	PC-02	43	35	15	6	2	1	78	7	821
2020	PC-03	45	33	15	4	2	1	79	6	945
2020	PC-04	42	34	18	5	2	0	76	6	390
2020	PC-05	47	29	17	4	4	0	76	7	105
2019	PC	48	29	13	5	3	1	78	9	2215
2019	PC-01	61	22	12	2	4	0	82	6	74
2019	PC-02	49	30	12	5	3	0	80	8	743
2019	PC-03	48	30	12	6	3	1	79	9	876
2019	PC-04	47	26	17	5	4	1	73	10	358
2019	PC-05	49	26	15	6	4	0	76	10	108
2018	PC	47	28	13	6	4	1	77	10	1998
2018	PC-01	48	23	16	8	2	3	73	10	67
2018	PC-02	50	28	12	6	3	1	78	9	717
2018	PC-03	47	29	12	6	4	1	77	11	745
2018	PC-04	46	30	14	4	5	1	76	10	326
2018	PC-05	51	24	18	5	2	0	75	7	95
2017	PC	50	29	13	5	2	1	80	8	2063
2017	PC-01	57	24	11	5	2	2	82	7	58
2017	PC-02	51	29	12	4	2	1	81	7	736
2017	PC-03	50	28	14	6	2	1	78	8	785
2017	PC-04	49	28	13	6	4	1	77	10	350
2017	PC-05	53	31	11	5	0	0	84	5	86

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	23	40	24	9	4	63	13	2361
2020	PC-01	31	32	23	12	2	63	14	63
2020	PC-02	22	40	26	9	4	62	12	822
2020	PC-03	24	39	24	9	4	63	13	949
2020	PC-04	25	39	23	8	5	64	13	391
2020	PC-05	22	42	21	7	8	64	15	104

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	72	16	4	1	0	0	6	93	2	2358
2020	PC-01	81	8	5	1	0	0	5	94	2	62
2020	PC-02	70	19	5	2	0	0	4	92	2	821
2020	PC-03	71	15	5	1	1	1	7	93	2	950
2020	PC-04	75	15	3	1	1	1	5	96	1	388
2020	PC-05	79	12	2	2	0	0	6	96	2	105
2019	PC	76	10	4	1	1	1	8	93	3	2219
2019	PC-01	76	10	6	0	2	0	6	92	2	74
2019	PC-02	75	11	3	2	1	1	8	94	3	747
2019	PC-03	75	10	3	1	1	0	9	93	3	876
2019	PC-04	78	8	4	1	1	0	7	93	2	359
2019	PC-05	81	10	4	0	0	0	5	95	0	108
2018	PC	73	15	4	2	1	1	5	92	3	2005
2018	PC-01	74	12	3	3	0	0	7	93	3	68
2018	PC-02	74	13	4	2	2	1	5	92	3	719
2018	PC-03	72	16	4	2	1	1	5	92	3	749
2018	PC-04	73	14	5	1	1	0	4	92	3	327
2018	PC-05	77	16	4	1	0	0	2	94	1	94

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	81	9	3	1	2	1	3	94	3	2357
2020	PC-01	88	5	2	0	1	1	2	96	1	63
2020	PC-02	82	9	3	1	2	1	2	94	3	817
2020	PC-03	81	10	2	2	2	1	3	94	4	951
2020	PC-04	81	11	3	2	1	0	2	94	3	390
2020	PC-05	81	12	3	1	2	0	2	94	3	105
2019	PC	77	11	5	3	3	1	2	90	5	2217
2019	PC-01	76	16	3	2	2	0	2	93	4	74
2019	PC-02	77	10	5	3	2	1	2	89	5	747
2019	PC-03	76	12	5	2	3	0	1	90	5	878
2019	PC-04	79	9	4	4	3	1	1	89	7	355
2019	PC-05	82	10	4	2	1	1	1	94	2	107
2018	PC	73	13	5	3	3	1	3	89	6	2004
2018	PC-01	75	13	3	5	2	0	3	90	7	68
2018	PC-02	74	12	4	3	3	1	2	89	6	718
2018	PC-03	72	14	5	3	2	0	3	89	5	749
2018	PC-04	72	14	5	2	3	1	3	90	5	327
2018	PC-05	81	10	5	3	1	0	0	91	4	95
2017	PC	76	12	4	2	2	1	2	91	5	2066
2017	PC-01	80	7	6	0	3	2	2	90	3	58
2017	PC-02	78	10	5	2	2	0	2	91	4	737
2017	PC-03	75	14	4	3	2	0	2	91	5	787
2017	PC-04	76	12	5	1	3	0	2	89	5	349
2017	PC-05	77	11	3	5	1	1	1	91	6	87

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	67	23	6	2	1	1	91	3	2360
2020	PC-01	80	13	3	2	0	2	95	2	63
2020	PC-02	69	21	6	2	1	1	91	2	820
2020	PC-03	66	24	5	2	1	1	91	3	952
2020	PC-04	64	25	7	2	1	0	90	3	389
2020	PC-05	61	28	8	2	1	0	89	3	104
2019	PC	58	28	10	2	2	1	86	4	2211
2019	PC-01	73	17	8	1	0	2	91	1	74
2019	PC-02	60	25	10	3	2	1	86	5	743
2019	PC-03	57	29	10	2	2	1	86	3	877
2019	PC-04	58	28	8	5	1	0	86	6	355
2019	PC-05	57	35	5	1	2	1	92	3	107
2018	PC	54	30	10	3	2	1	85	5	2014
2018	PC-01	67	19	8	0	3	3	89	3	70
2018	PC-02	56	27	10	4	2	1	84	6	722
2018	PC-03	53	33	10	3	1	1	86	4	750
2018	PC-04	50	33	9	4	3	0	84	7	328
2018	PC-05	54	32	10	2	1	0	87	3	97
2017	PC	58	28	9	3	2	1	87	4	2061
2017	PC-01	60	30	10	0	0	0	90	0	58
2017	PC-02	58	28	8	3	2	1	88	4	735
2017	PC-03	58	27	8	3	2	1	87	5	786
2017	PC-04	56	28	10	3	2	1	85	5	348
2017	PC-05	61	30	5	1	3	0	91	4	86

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	68	18	6	4	3	0	1	87	7	2363
2020	PC-01	68	24	3	0	3	0	2	93	3	63
2020	PC-02	70	16	6	3	3	0	1	87	6	824
2020	PC-03	67	20	5	4	3	0	1	88	7	949
2020	PC-04	67	19	6	4	2	0	1	87	7	391
2020	PC-05	68	13	11	5	2	1	0	82	7	105
2019	PC	59	22	10	4	4	0	1	82	8	2212
2019	PC-01	63	22	7	6	2	0	0	85	7	74
2019	PC-02	61	22	8	4	4	0	1	84	8	745
2019	PC-03	59	22	10	4	3	0	1	82	7	875
2019	PC-04	57	22	11	5	5	0	0	79	10	355
2019	PC-05	64	20	9	2	4	0	1	84	6	108
2018	PC	52	24	12	6	4	0	1	78	11	2007
2018	PC-01	64	16	6	8	5	0	1	81	12	69
2018	PC-02	56	23	11	5	4	0	1	79	10	720
2018	PC-03	50	26	13	6	4	0	1	77	10	748
2018	PC-04	51	27	10	6	5	0	1	79	11	328
2018	PC-05	47	24	11	12	5	0	0	72	17	96
2017	PC	60	22	9	4	4	0	1	83	8	2063
2017	PC-01	67	21	9	0	3	0	0	88	3	56
2017	PC-02	62	21	8	4	4	0	1	84	8	737
2017	PC-03	58	23	9	5	4	0	1	82	10	785
2017	PC-04	58	21	12	5	4	0	1	79	9	350
2017	PC-05	59	21	9	3	7	0	0	80	10	87

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	64	12	5	1	0	0	17	91	2	2365
2020	PC-01	74	0	0	0	0	0	26	100	0	63
2020	PC-02	69	6	2	0	0	0	22	96	1	821
2020	PC-03	66	10	4	1	1	1	19	94	2	953
2020	PC-04	53	25	12	4	1	0	5	82	5	391
2020	PC-05	43	25	19	8	0	0	4	72	9	105
2019	PC	57	14	5	2	1	0	20	90	3	2202
2019	PC-01	70	3	0	0	0	2	26	100	0	73
2019	PC-02	62	8	2	1	0	0	27	95	2	736
2019	PC-03	61	11	4	1	0	0	22	93	2	875
2019	PC-04	44	30	12	4	3	0	7	79	8	355
2019	PC-05	44	31	16	5	2	0	1	77	7	108
2018	PC	53	14	6	2	1	0	24	89	4	2003
2018	PC-01	73	4	2	2	0	0	20	96	2	70
2018	PC-02	57	8	2	1	0	0	31	95	2	716
2018	PC-03	54	13	4	1	0	0	27	92	2	746
2018	PC-04	44	26	13	6	3	0	8	76	10	327
2018	PC-05	40	35	16	3	3	0	3	77	6	97
2017	PC	56	13	5	2	1	0	23	90	4	2058
2017	PC-01	70	5	2	0	0	0	23	98	0	58
2017	PC-02	61	6	3	1	1	0	29	95	2	735
2017	PC-03	57	12	3	1	1	0	26	93	3	782
2017	PC-04	44	26	14	4	4	0	8	75	9	349
2017	PC-05	37	40	15	2	3	0	3	79	5	86

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	68	20	7	2	1	0	2	90	3	2374
2020	PC-01	79	12	4	1	0	1	2	94	1	63
2020	PC-02	72	17	7	1	1	0	2	91	2	825
2020	PC-03	66	22	6	2	1	0	2	90	3	958
2020	PC-04	63	23	10	2	1	0	0	87	3	391
2020	PC-05	63	23	10	3	1	0	0	86	4	105
2019	PC	66	21	8	2	1	0	3	90	2	2213
2019	PC-01	77	16	3	1	0	0	3	96	1	72
2019	PC-02	68	18	7	1	0	0	5	91	2	745
2019	PC-03	64	21	8	2	1	0	3	88	3	876
2019	PC-04	63	24	9	2	1	1	1	88	3	356
2019	PC-05	63	24	9	2	1	0	1	88	3	108
2018	PC	61	23	9	2	1	1	3	87	3	2011
2018	PC-01	65	23	4	1	1	0	4	92	3	69
2018	PC-02	67	19	8	2	1	0	4	90	3	719
2018	PC-03	57	25	11	2	2	1	3	85	4	752
2018	PC-04	60	26	7	3	1	1	2	88	5	328
2018	PC-05	58	25	8	7	1	0	1	84	8	96
2017	PC	63	21	7	2	1	0	4	89	3	2054
2017	PC-01	65	17	12	0	2	0	5	86	2	58
2017	PC-02	68	18	6	2	1	0	6	91	3	735
2017	PC-03	63	22	8	2	1	0	4	89	3	780
2017	PC-04	55	28	9	4	1	0	3	86	5	347
2017	PC-05	64	25	9	1	1	0	0	89	2	86

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	66	18	8	3	3	0	1	86	6	2371
2020	PC-01	40	20	20	12	7	2	0	61	19	63
2020	PC-02	58	19	11	5	6	0	1	78	11	824
2020	PC-03	70	18	6	2	2	1	1	90	4	957
2020	PC-04	77	16	4	1	1	0	0	93	3	390
2020	PC-05	80	16	3	0	1	0	0	96	1	105
2019	PC	69	15	6	3	4	0	2	86	8	2211
2019	PC-01	36	8	12	18	22	2	2	46	42	73
2019	PC-02	59	17	9	5	8	0	2	79	12	744
2019	PC-03	72	16	4	3	2	0	2	90	6	875
2019	PC-04	81	14	2	1	1	1	1	96	2	356
2019	PC-05	86	10	2	0	0	1	1	98	0	107
2018	PC	64	18	7	4	5	0	2	85	9	2010
2018	PC-01	37	20	9	11	21	0	1	58	32	70
2018	PC-02	56	17	11	6	7	0	3	75	14	718
2018	PC-03	69	19	4	2	3	1	3	91	5	750
2018	PC-04	74	18	3	1	2	0	2	94	2	328
2018	PC-05	80	14	2	4	0	0	0	94	4	97
2017	PC	63	17	8	5	5	0	3	82	10	2068
2017	PC-01	24	24	18	22	12	0	0	48	34	58
2017	PC-02	53	16	11	8	8	0	3	72	17	738
2017	PC-03	68	17	7	2	2	0	3	89	4	787
2017	PC-04	74	16	6	2	1	0	2	92	3	350
2017	PC-05	79	7	7	1	3	1	1	88	4	87

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	33	16	5	3	0	0	76	8	2366
2020	PC-01	36	36	17	5	3	3	0	74	8	63
2020	PC-02	41	33	16	5	3	0	0	75	9	823
2020	PC-03	41	33	17	6	2	0	1	75	8	953
2020	PC-04	48	33	14	3	2	0	0	81	5	390
2020	PC-05	47	30	13	5	4	0	1	78	9	105
2019	PC	49	32	12	3	2	0	1	82	6	2212
2019	PC-01	40	41	12	5	0	0	2	83	5	74
2019	PC-02	48	31	13	4	3	0	1	80	7	744
2019	PC-03	48	33	12	3	2	0	1	82	6	876
2019	PC-04	50	33	12	2	1	0	1	85	3	355
2019	PC-05	56	26	12	5	1	0	0	82	6	108
2018	PC	44	33	16	4	2	0	1	78	6	2010
2018	PC-01	51	22	14	10	0	0	3	75	11	70
2018	PC-02	41	35	17	4	3	0	1	76	7	721
2018	PC-03	43	33	17	3	1	0	1	78	5	747
2018	PC-04	49	30	15	4	2	0	1	79	6	328
2018	PC-05	52	35	7	5	1	0	0	87	6	97
2017	PC	48	32	11	4	2	0	1	82	6	2064
2017	PC-01	47	35	12	2	3	0	2	83	5	58
2017	PC-02	48	33	12	3	2	0	2	82	6	737
2017	PC-03	47	33	12	5	2	0	1	81	7	785
2017	PC-04	54	29	10	5	1	0	1	84	6	350
2017	PC-05	54	29	13	5	0	0	0	82	5	86

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	45	25	6	2	67	8	2371
2020	PC-01	22	40	31	6	1	61	8	63
2020	PC-02	22	45	24	6	3	67	9	824
2020	PC-03	21	45	26	6	2	66	8	958
2020	PC-04	24	45	24	4	2	69	7	389
2020	PC-05	25	50	14	9	3	75	12	105

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	36	38	13	4	45	16	2373
2020	PC-01	20	35	33	11	1	54	12	63
2020	PC-02	11	41	35	9	4	53	13	825
2020	PC-03	8	38	38	12	3	46	15	957
2020	PC-04	6	29	42	19	4	35	23	391
2020	PC-05	5	16	48	22	10	21	31	105
2019	PC	11	36	36	13	3	47	16	2226
2019	PC-01	25	33	31	8	3	58	11	73
2019	PC-02	15	39	34	10	2	54	12	749
2019	PC-03	10	39	35	13	3	49	16	880
2019	PC-04	6	29	43	19	3	35	22	359
2019	PC-05	8	25	42	22	4	33	25	108
2018	PC	9	34	38	15	4	43	20	2016
2018	PC-01	18	34	34	13	2	52	15	70
2018	PC-02	12	39	33	12	3	51	16	721
2018	PC-03	8	33	40	16	4	41	20	755
2018	PC-04	6	27	41	20	6	33	25	326
2018	PC-05	5	24	41	24	6	29	30	96
2017	PC	7	31	43	13	6	38	20	2069
2017	PC-01	17	42	30	8	3	59	12	58
2017	PC-02	8	37	41	9	6	44	15	739
2017	PC-03	6	30	43	15	6	37	20	787
2017	PC-04	3	20	48	21	8	23	28	350
2017	PC-05	3	23	53	13	8	26	21	87

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	20	42	22	7	0	0	29	29	2368
2020	PC-01	7	11	47	26	7	2	0	34	17	63
2020	PC-02	7	16	41	25	10	0	0	35	24	825
2020	PC-03	8	19	44	23	6	0	0	29	26	956
2020	PC-04	10	29	40	17	3	0	0	21	39	388
2020	PC-05	21	32	33	11	4	0	0	15	53	105
2019	PC	7	18	41	26	8	0	0	34	25	2213
2019	PC-01	5	14	35	31	14	0	2	45	20	73
2019	PC-02	7	15	39	28	11	0	0	39	22	746
2019	PC-03	6	16	43	28	7	0	0	34	23	875
2019	PC-04	9	25	40	19	6	0	0	25	35	356
2019	PC-05	10	27	41	19	3	0	0	22	36	107
2018	PC	9	20	40	24	8	0	0	31	29	2004
2018	PC-01	5	13	38	30	13	0	0	43	18	70
2018	PC-02	8	15	38	28	11	0	0	38	23	717
2018	PC-03	8	22	41	23	6	0	0	29	30	746
2018	PC-04	11	25	42	17	4	0	0	21	36	327
2018	PC-05	11	29	35	20	5	0	0	25	40	97
2017	PC	7	19	43	23	7	0	0	31	26	2064
2017	PC-01	6	8	35	35	16	0	0	50	14	58
2017	PC-02	5	16	42	28	10	0	0	37	21	735
2017	PC-03	8	17	44	24	7	0	0	31	25	786
2017	PC-04	8	31	44	13	3	0	0	16	40	350
2017	PC-05	9	18	49	18	6	0	0	24	27	87

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	51	20	1	65	35	2374
2020	PC-01	35	51	13	1	59	41	63
2020	PC-02	25	54	19	1	68	32	824
2020	PC-03	30	50	19	0	62	38	959
2020	PC-04	27	51	22	0	66	34	391
2020	PC-05	32	46	21	1	59	41	105

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	34	66	670
2020	PC-01	30	70	22
2020	PC-02	38	62	211
2020	PC-03	34	66	290
2020	PC-04	31	69	103
2020	PC-05	21	79	33

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	21	11	5	3	1	10	79	9	2373
2020	PC-01	45	19	9	3	3	0	21	80	8	63
2020	PC-02	49	20	10	4	2	1	14	81	7	823
2020	PC-03	48	22	11	5	4	1	8	78	10	959
2020	PC-04	51	19	12	5	3	1	9	77	9	391
2020	PC-05	48	20	12	5	9	1	5	72	15	105
2019	PC	43	22	14	7	6	1	7	71	14	2203
2019	PC-01	45	23	13	1	10	0	7	73	12	74
2019	PC-02	47	19	13	7	5	1	9	73	13	745
2019	PC-03	41	23	15	8	6	1	6	69	15	876
2019	PC-04	42	28	11	7	5	1	7	75	13	357
2019	PC-05	42	21	15	7	7	0	8	68	16	107
2018	PC	42	19	14	8	7	1	10	68	16	2013
2018	PC-01	44	25	13	6	2	3	6	76	10	70
2018	PC-02	41	21	13	8	5	1	11	71	15	721
2018	PC-03	43	18	14	8	7	1	9	67	17	751
2018	PC-04	41	17	16	8	9	1	8	64	18	326
2018	PC-05	40	20	9	7	13	1	10	68	22	97

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	7	18	14	24	32	1	3	27	58	670
2020	PC-01	0	23	5	23	44	0	5	24	70	22
2020	PC-02	6	20	16	22	31	1	3	28	55	211
2020	PC-03	9	15	13	27	32	1	3	25	61	290
2020	PC-04	6	24	17	21	28	0	3	32	51	103
2020	PC-05	3	17	16	15	43	0	6	22	61	33

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	4	13	14	22	43	1	3	18	68	670
2020	PC-01	0	24	8	23	44	0	0	24	67	22
2020	PC-02	5	12	14	23	42	0	3	18	68	211
2020	PC-03	5	13	13	22	45	1	2	18	68	290
2020	PC-04	3	13	19	22	39	0	4	16	64	103
2020	PC-05	3	14	9	27	40	3	3	19	71	33

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark