2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - ND

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 53 42 2 2 0 0 0 95 2 30
2020 ND-02 64 32 0 4 0 0 0 96 4 18
2019 ND 17 63 10 8 2 0 0 80 10 39
2019 ND-02 14 65 15 6 0 0 0 79 6 18
2018 ND 45 45 6 5 0 0 0 89 5 34
2018 ND-01 29 63 9 0 0 0 0 91 0 18
2017 ND 39 56 3 3 0 0 0 95 3 38
2017 ND-01 31 62 6 0 0 0 0 94 0 16
2017 ND-02 47 47 0 6 0 0 0 94 6 15
2014 ND 19 52 7 17 5 0 0 71 21 42
2014 ND-01 19 69 6 6 0 0 0 87 6 16
2014 ND-02 14 36 7 29 14 0 0 50 43 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 51 32 6 4 7 0 0 83 11 30
2020 ND-02 47 38 7 4 4 0 0 85 8 18
2019 ND 20 41 22 8 9 0 0 61 17 39
2019 ND-02 18 32 32 18 0 0 0 50 18 18
2018 ND 12 55 14 18 0 1 0 68 18 34
2018 ND-01 9 57 20 13 0 0 0 67 13 18
2017 ND 38 41 13 8 0 0 0 80 8 38
2017 ND-01 31 50 12 6 0 0 0 82 6 16
2017 ND-02 40 40 13 7 0 0 0 80 7 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 52 39 6 2 0 0 0 91 2 29
2020 ND-02 45 48 3 4 0 0 0 92 4 17
2019 ND 34 49 12 4 2 0 0 83 6 39
2019 ND-02 21 62 9 9 0 0 0 82 9 18
2018 ND 57 33 6 5 0 0 0 89 5 34
2018 ND-01 53 36 2 9 0 0 0 89 9 18
2017 ND 51 46 3 0 0 0 0 97 0 38
2017 ND-01 44 50 6 0 0 0 0 94 0 16
2017 ND-02 53 47 0 0 0 0 0 100 0 15
2014 ND 57 33 5 2 2 0 0 90 5 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 43 43 0 7 7 0 0 86 14 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 35 60 4 0 0 0 0 96 0 30
2020 ND-02 51 45 4 0 0 0 0 96 0 18
2019 ND 31 53 14 0 2 0 0 84 2 39
2019 ND-02 38 47 14 0 0 0 0 86 0 18
2018 ND 33 52 6 9 0 0 0 84 9 34
2018 ND-01 40 49 2 9 0 0 0 89 9 18
2017 ND 48 44 8 0 0 0 0 92 0 38
2017 ND-01 44 44 13 0 0 0 0 87 0 16
2017 ND-02 40 53 6 0 0 0 0 94 0 15
2014 ND 38 41 14 5 2 0 0 79 7 42
2014 ND-01 44 44 13 0 0 0 0 87 0 16
2014 ND-02 21 50 7 14 7 0 0 71 21 14

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 26 43 27 0 4 0 0 69 4 29
2020 ND-02 31 30 39 0 0 0 0 61 0 17
2019 ND 19 40 26 7 3 4 0 61 11 38
2019 ND-02 19 44 22 7 0 9 0 69 7 17
2018 ND 15 39 41 5 0 0 0 54 5 34
2018 ND-01 16 22 62 0 0 0 0 38 0 18
2017 ND 41 41 10 5 0 3 0 84 5 38
2017 ND-01 44 31 25 0 0 0 0 75 0 16
2017 ND-02 40 47 0 13 0 0 0 87 13 15
2014 ND 26 33 14 12 12 2 0 61 24 42
2014 ND-01 31 37 19 6 6 0 0 69 13 16
2014 ND-02 21 36 7 14 14 7 0 61 31 14

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 30 44 22 0 4 0 0 74 4 30
2020 ND-02 33 33 34 0 0 0 0 66 0 18
2019 ND 23 39 29 8 2 0 0 61 9 37
2019 ND-02 20 38 38 4 0 0 0 58 4 16
2018 ND 11 52 31 6 0 0 0 63 6 34
2018 ND-01 13 40 46 0 0 0 0 54 0 18
2017 ND 32 52 8 5 0 3 0 86 5 37
2017 ND-01 33 53 13 0 0 0 0 87 0 15
2017 ND-02 27 60 7 7 0 0 0 87 7 15
2014 ND 29 28 17 17 10 0 0 57 26 42
2014 ND-01 31 31 25 6 6 0 0 62 13 16
2014 ND-02 29 28 7 21 14 0 0 57 36 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 31 33 15 5 4 5 8 73 10 30
2020 ND-02 29 20 21 8 0 8 13 63 10 18
2019 ND 21 27 33 15 3 2 0 48 18 37
2019 ND-02 29 3 42 23 0 3 0 33 23 16
2018 ND 15 41 18 12 6 7 0 61 20 34
2018 ND-01 11 44 31 9 2 2 0 57 11 18
2017 ND 34 30 21 3 3 10 0 71 6 38
2017 ND-01 25 25 37 0 6 6 0 54 6 16
2017 ND-02 47 27 13 0 0 13 0 85 0 15
2014 ND 29 24 19 14 10 2 2 55 25 42
2014 ND-01 31 38 18 6 6 0 0 69 13 16
2014 ND-02 29 28 14 7 21 0 0 57 29 14
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 72 21 7 0 0 0 0 93 0 30
2020 ND-02 59 34 8 0 0 0 0 92 0 18
2019 ND 51 27 8 0 12 0 2 80 12 39
2019 ND-02 44 38 6 0 12 0 0 82 12 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 68 19 9 2 2 0 0 86 5 30
2020 ND-02 55 29 12 0 4 0 0 84 4 18
2019 ND 47 34 4 3 10 2 0 82 13 39
2019 ND-02 35 50 0 3 9 3 0 88 12 18
2018 ND 60 33 1 1 5 0 0 93 6 33
2018 ND-01 82 16 2 0 0 0 0 98 0 18
2017 ND 44 36 7 8 3 0 3 82 10 38
2017 ND-01 57 37 0 6 0 0 0 94 6 16
2017 ND-02 34 53 0 7 6 0 0 87 13 15
2014 ND 48 29 5 10 9 0 0 76 19 42
2014 ND-01 44 44 0 12 0 0 0 88 12 16
2014 ND-02 64 14 0 7 14 0 0 79 21 14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 56 29 11 5 0 0 0 84 5 30
2020 ND-02 55 29 12 4 0 0 0 84 4 18
2019 ND 58 25 6 0 12 0 0 82 12 38
2019 ND-02 53 32 6 0 9 0 0 85 9 18
2018 ND 52 39 4 0 5 0 0 91 5 34
2018 ND-01 73 22 5 0 0 0 0 95 0 18
2017 ND 55 28 8 5 3 0 3 84 8 38
2017 ND-01 62 31 6 0 0 0 0 94 0 16
2017 ND-02 54 20 13 7 7 0 0 74 13 15
2014 ND 50 26 7 7 9 0 0 76 17 42
2014 ND-01 56 37 0 6 0 0 0 94 6 16
2014 ND-02 57 14 7 7 14 0 0 72 21 14

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 49 28 9 8 2 4 0 80 11 30
2020 ND-02 59 7 12 13 4 4 0 69 18 18
2019 ND 24 48 5 2 11 10 0 81 14 39
2019 ND-02 29 41 6 0 12 12 0 79 13 18
2018 ND 25 44 17 11 1 3 0 70 12 34
2018 ND-01 16 48 13 20 0 2 0 66 20 18
2017 ND 31 39 13 9 0 8 0 76 10 38
2017 ND-01 31 44 12 13 0 0 0 75 13 16
2017 ND-02 27 40 20 0 0 13 0 77 0 15
2014 ND 29 21 22 12 5 12 0 57 19 42
2014 ND-01 44 13 13 13 0 19 0 69 15 16
2014 ND-02 21 21 43 7 0 7 0 46 8 14

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 31 43 9 12 2 2 0 76 15 30
2020 ND-02 42 21 12 21 4 0 0 62 25 18
2019 ND 21 44 12 6 13 4 0 68 20 39
2019 ND-02 18 53 3 6 12 9 0 77 20 18
2018 ND 19 55 7 17 1 1 0 75 18 34
2018 ND-01 11 62 5 22 0 0 0 73 22 18
2017 ND 21 46 18 12 0 3 0 69 12 38
2017 ND-01 19 50 25 6 0 0 0 69 6 16
2017 ND-02 20 53 13 13 0 0 0 73 13 15
2014 ND 19 28 21 12 14 5 0 50 28 42
2014 ND-01 25 31 25 6 6 6 0 60 13 16
2014 ND-02 14 21 28 14 14 7 0 39 31 14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 16 48 11 10 5 10 0 72 16 30
2020 ND-02 20 29 12 18 8 13 0 57 29 18
2019 ND 20 31 13 13 14 8 0 56 30 39
2019 ND-02 18 35 9 9 12 17 0 64 26 18
2018 ND 7 40 30 13 1 7 0 52 16 34
2018 ND-01 0 51 22 22 0 5 0 53 23 18
2017 ND 13 41 26 12 0 8 0 59 13 38
2017 ND-01 13 50 31 6 0 0 0 62 6 16
2017 ND-02 13 33 33 7 0 13 0 54 8 15
2014 ND 10 26 19 17 17 12 0 41 38 42
2014 ND-01 25 19 25 6 13 13 0 50 21 16
2014 ND-02 0 21 14 36 14 14 0 25 58 14

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 29 40 9 15 7 0 0 70 21 30
2020 ND-02 34 25 8 25 8 0 0 59 34 18
2019 ND 25 35 9 15 16 0 0 61 31 39
2019 ND-02 29 46 0 9 15 0 0 76 24 18
2018 ND 5 49 17 15 13 1 0 55 28 34
2018 ND-01 0 40 11 25 22 2 0 41 48 18
2017 ND 13 39 21 20 5 3 0 53 25 38
2017 ND-01 6 44 25 19 6 0 0 50 25 16
2017 ND-02 20 33 27 13 7 0 0 53 20 15
2014 ND 12 33 19 14 17 5 0 47 33 42
2014 ND-01 13 31 19 19 13 6 0 47 33 16
2014 ND-02 21 14 28 14 14 7 0 39 31 14
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 39 44 6 7 4 0 0 83 11 30
2020 ND-02 39 45 4 8 4 0 0 84 12 18
2019 ND 20 36 27 7 10 0 0 56 17 39
2019 ND-02 15 38 35 9 3 0 0 53 12 18
2018 ND 31 35 9 10 15 0 0 66 25 33
2018 ND-01 26 49 5 0 20 0 0 75 20 18
2017 ND 26 53 5 13 3 0 0 79 15 38
2017 ND-01 31 50 6 6 6 0 0 81 12 16
2017 ND-02 20 60 0 20 0 0 0 80 20 15
2014 ND 19 29 24 19 10 0 0 48 29 42
2014 ND-01 44 31 12 6 6 0 0 75 13 16
2014 ND-02 0 29 28 29 14 0 0 29 43 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 29 53 4 11 2 0 0 82 14 30
2020 ND-02 21 54 4 16 4 0 0 76 20 18
2019 ND 24 39 14 16 7 0 0 63 23 39
2019 ND-02 18 36 17 26 3 0 0 53 29 18
2018 ND 24 51 16 6 3 0 0 75 9 34
2018 ND-01 27 40 22 11 0 0 0 67 11 18
2017 ND 38 31 18 13 0 0 0 69 13 38
2017 ND-01 25 37 19 19 0 0 0 62 19 16
2017 ND-02 40 34 20 6 0 0 0 74 6 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 53 31 9 5 2 0 0 84 7 30
2020 ND-02 38 42 12 4 4 0 0 80 8 18
2019 ND 49 33 4 3 10 0 0 83 13 39
2019 ND-02 38 47 3 3 9 0 0 85 12 18
2018 ND 46 42 7 0 5 0 0 88 5 34
2018 ND-01 71 18 11 0 0 0 0 89 0 18
2017 ND 47 26 15 10 0 0 3 75 10 38
2017 ND-01 56 31 6 6 0 0 0 88 6 16
2017 ND-02 47 27 13 13 0 0 0 74 13 15
2014 ND 43 28 19 7 2 0 0 72 10 42
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 57 14 21 7 0 0 0 72 7 14

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 27 60 7 5 2 0 0 86 7 30
2020 ND-02 35 49 8 8 0 0 0 84 8 18
2019 ND 27 40 15 12 6 0 0 67 18 39
2019 ND-02 29 29 23 18 0 0 0 59 18 18
2018 ND 18 49 15 12 5 0 1 68 17 34
2018 ND-01 2 56 13 20 9 0 0 58 29 18
2017 ND 21 47 15 15 3 0 0 67 18 38
2017 ND-01 13 56 13 12 6 0 0 69 18 16
2017 ND-02 27 47 13 13 0 0 0 73 13 15
2014 ND 17 41 21 17 5 0 0 57 21 42
2014 ND-01 25 31 31 6 6 0 0 56 13 16
2014 ND-02 14 43 14 21 7 0 0 57 28 14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 57 30 7 2 5 0 0 87 7 29
2020 ND-02 49 39 8 0 4 0 0 88 4 17

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 23 42 19 0 13 2 0 67 13 30
2020 ND-02 30 38 16 0 12 4 0 71 12 18
2019 ND 19 39 16 12 9 4 0 61 22 38
2019 ND-02 15 43 7 16 10 9 0 64 28 17
2018 ND 14 31 28 23 3 1 0 46 26 34
2018 ND-01 18 29 35 13 2 2 0 48 16 18
2017 ND 16 43 16 16 5 5 0 62 22 38
2017 ND-01 19 37 25 13 6 0 0 56 19 16
2017 ND-02 13 46 13 13 7 7 0 64 22 15
2014 ND 17 26 17 24 12 5 0 45 37 42
2014 ND-01 19 19 19 25 12 6 0 40 40 16
2014 ND-02 14 43 14 21 7 0 0 57 29 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 17 34 15 7 18 10 0 57 27 30
2020 ND-02 25 21 12 4 20 17 0 56 29 18
2019 ND 11 27 24 8 19 8 3 43 30 39
2019 ND-02 9 26 21 6 21 17 0 42 33 18
2018 ND 9 25 18 19 19 5 5 38 42 34
2018 ND-01 18 25 29 16 13 0 0 42 29 18
2017 ND 10 49 16 4 10 8 3 66 16 38
2017 ND-01 13 50 31 0 6 0 0 63 6 16
2017 ND-02 13 47 7 0 20 13 0 69 23 15
2014 ND 12 24 5 31 19 5 5 39 55 42
2014 ND-01 19 19 6 37 13 6 0 40 53 16
2014 ND-02 7 14 7 36 29 0 7 23 69 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 41 24 23 5 4 0 2 67 9 30
2020 ND-02 50 22 12 8 4 0 4 75 12 18
2019 ND 45 37 6 6 1 0 4 86 8 39
2019 ND-02 49 26 6 9 0 0 9 83 10 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 38 42 16 0 4 0 0 80 4 30
2020 ND-02 55 29 12 0 4 0 0 84 4 18
2019 ND 37 25 22 9 4 0 3 63 14 39
2019 ND-02 41 18 32 6 3 0 0 59 9 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 87 4 0 7 2 0 0 92 8 30
2020 ND-02 88 4 0 8 0 0 0 92 8 18
2019 ND 89 4 0 3 1 0 3 95 5 39
2019 ND-02 94 0 0 6 0 0 0 94 6 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 78 9 7 2 2 0 2 89 4 30
2020 ND-02 76 12 8 4 0 0 0 88 4 18
2019 ND 79 4 0 3 3 0 11 94 6 39
2019 ND-02 74 6 0 6 6 0 9 87 13 18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 44 47 4 2 2 0 0 91 5 29
2020 ND-02 45 47 0 4 4 0 0 92 8 17
2019 ND 27 46 13 9 6 0 0 73 15 39
2019 ND-02 26 36 23 15 0 0 0 62 15 18
2018 ND 38 43 15 3 1 0 0 81 4 34
2018 ND-01 40 44 11 2 2 0 0 84 5 18
2017 ND 30 49 15 3 3 0 0 80 5 38
2017 ND-01 25 63 6 0 6 0 0 88 6 16
2017 ND-02 27 47 26 0 0 0 0 74 0 15
2014 ND 17 45 14 9 14 0 0 62 24 42
2014 ND-01 31 44 18 0 6 0 0 75 6 16
2014 ND-02 14 29 21 14 21 0 0 43 36 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 29 52 12 5 2 0 0 82 7 29
2020 ND-02 26 53 13 8 0 0 0 79 8 17
2019 ND 28 44 6 13 9 0 0 73 22 39
2019 ND-02 21 41 9 21 9 0 0 62 29 18
2018 ND 35 36 10 16 3 0 0 71 19 33
2018 ND-01 40 36 11 11 2 0 0 75 13 18
2017 ND 51 21 21 8 0 0 0 72 8 38
2017 ND-01 50 25 19 6 0 0 0 75 6 16
2017 ND-02 53 20 26 0 0 0 0 74 0 15
2014 ND 31 21 19 21 7 0 0 53 28 42
2014 ND-01 63 6 25 0 6 0 0 69 6 16
2014 ND-02 14 36 7 28 14 0 0 50 43 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 25 57 9 5 4 0 0 82 9 30
2020 ND-02 39 41 8 8 4 0 0 80 12 18
2019 ND 30 41 9 13 7 0 0 71 20 39
2019 ND-02 24 49 6 12 9 0 0 73 21 18
2018 ND 28 40 14 16 1 0 1 69 18 34
2018 ND-01 31 33 18 13 2 0 2 66 16 18
2017 ND 42 37 11 10 0 0 0 79 10 37
2017 ND-01 38 44 13 6 0 0 0 81 6 16
2017 ND-02 43 35 7 14 0 0 0 79 14 14
2014 ND 26 26 19 21 7 0 0 52 29 42
2014 ND-01 50 25 12 6 6 0 0 75 13 16
2014 ND-02 14 29 21 29 7 0 0 43 36 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 23 43 15 7 2 10 0 74 10 30
2020 ND-02 29 20 26 8 0 17 0 59 10 18
2019 ND 18 61 4 6 5 6 0 84 11 38
2019 ND-02 3 69 6 9 3 9 0 80 14 17
2018 ND 25 48 11 7 1 8 0 79 9 34
2018 ND-01 29 38 18 13 2 0 0 67 16 18
2017 ND 29 30 23 8 3 8 0 64 11 38
2017 ND-01 25 25 44 0 6 0 0 50 6 16
2017 ND-02 34 33 13 7 0 13 0 77 8 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 56 31 5 4 4 0 0 87 8 30
2020 ND-02 72 20 4 0 4 0 0 92 4 18
2019 ND 49 45 3 2 2 0 0 94 3 37
2019 ND-02 54 42 3 0 0 0 0 97 0 16
2018 ND 57 18 15 10 0 0 0 75 10 34
2018 ND-01 62 22 13 2 0 0 0 84 2 18
2017 ND 26 56 8 10 0 0 0 82 10 38
2017 ND-01 31 57 6 6 0 0 0 88 6 16
2017 ND-02 27 53 7 13 0 0 0 80 13 15
2014 ND 38 43 10 7 2 0 0 81 9 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 29 50 7 14 0 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 38 28 19 7 9 0 0 66 16 29
2020 ND-02 45 34 4 8 8 0 0 79 17 17
2019 ND 56 27 12 2 3 0 0 84 4 39
2019 ND-02 58 27 12 0 3 0 0 85 3 18
2018 ND 53 17 18 7 5 0 0 70 12 34
2018 ND-01 55 18 18 5 5 0 0 73 9 18
2017 ND 29 31 15 20 5 0 0 60 25 38
2017 ND-01 31 44 12 6 6 0 0 75 12 16
2017 ND-02 27 33 13 27 0 0 0 60 27 15
2014 ND 10 50 21 17 2 0 0 60 19 42
2014 ND-01 13 44 25 19 0 0 0 56 19 16
2014 ND-02 7 64 14 7 7 0 0 72 14 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ND 48 52 30
2020 ND-02 59 41 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 66 11 6 0 2 0 14 90 3 30
2020 ND-02 63 8 0 0 4 0 25 95 5 18

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 ND 16 68 16 30
2020 ND-02 17 62 20 18
2019 ND 26 34 40 39
2019 ND-02 21 29 50 18
2018 ND 38 39 23 34
2018 ND-01 31 53 16 18
2017 ND 19 48 33 37
2017 ND-01 20 60 20 15
2017 ND-02 20 40 40 15
2014 ND 14 43 43 42
2014 ND-01 13 44 44 16
2014 ND-02 21 43 36 14

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 ND 38 12 11 17 22 0 10
2018 ND 20 16 29 13 19 3 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 55 35 7 2 0 0 0 91 2 30
2020 ND-02 47 41 8 4 0 0 0 88 4 18
2019 ND 24 45 15 13 3 0 0 70 16 39
2019 ND-02 18 52 15 12 3 0 0 70 15 18
2018 ND 22 70 5 3 0 0 0 92 3 34
2018 ND-01 18 77 0 5 0 0 0 95 5 18
2017 ND 44 43 8 5 0 0 0 87 5 38
2017 ND-01 25 62 6 6 0 0 0 88 6 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 33 40 14 7 5 0 0 74 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 14 21 7 0 0 57 29 14

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 8 78 6 5 2 0 0 87 7 30
2020 ND-02 8 76 4 8 4 0 0 84 12 18
2019 ND 25 38 16 9 7 4 0 67 17 39
2019 ND-02 29 38 15 9 0 9 0 73 10 18
2018 ND 11 71 5 5 8 0 0 82 13 32
2018 ND-01 11 67 2 9 11 0 0 78 20 18
2017 ND 18 59 18 0 3 3 0 79 3 38
2017 ND-01 6 75 13 0 6 0 0 81 6 16
2017 ND-02 27 47 27 0 0 0 0 73 0 15
2014 ND 22 50 12 12 5 0 0 71 17 42
2014 ND-01 25 50 0 19 6 0 0 75 25 16
2014 ND-02 21 50 14 7 7 0 0 72 14 14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 5 40 36 17 2 0 0 19 45 30
2020 ND-02 8 42 25 26 0 0 0 26 50 18
2019 ND 12 22 53 11 3 0 0 14 34 39
2019 ND-02 18 18 55 9 0 0 0 9 36 18
2018 ND 5 48 42 1 3 0 0 4 54 34
2018 ND-01 5 60 33 2 0 0 0 2 64 18
2017 ND 13 20 47 15 5 0 0 21 33 38
2017 ND-01 13 6 56 12 13 0 0 25 19 16
2017 ND-02 7 27 47 20 0 0 0 20 33 15
2014 ND 10 41 38 5 5 0 2 10 51 42
2014 ND-01 6 31 50 6 6 0 0 12 38 16
2014 ND-02 14 36 43 7 0 0 0 7 50 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 2 11 45 37 4 0 0 41 14 30
2020 ND-02 4 16 33 43 4 0 0 47 20 18
2019 ND 15 20 31 27 7 0 0 34 35 39
2019 ND-02 18 12 29 41 0 0 0 41 30 18
2018 ND 8 47 34 5 5 0 0 11 55 33
2018 ND-01 0 56 39 0 5 0 0 5 56 17
2017 ND 3 17 39 34 5 3 0 40 20 38
2017 ND-01 0 19 44 25 13 0 0 38 19 16
2017 ND-02 7 13 34 40 0 7 0 43 21 15
2014 ND 21 17 38 19 5 0 0 24 38 42
2014 ND-01 13 6 56 19 6 0 0 25 19 16
2014 ND-02 21 21 36 21 0 0 0 21 43 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 12 47 28 14 0 0 0 14 59 30
2020 ND-02 20 30 35 15 0 0 0 15 50 18
2019 ND 37 47 11 4 0 0 0 4 85 38
2019 ND-02 39 42 10 10 0 0 0 10 81 17
2018 ND 38 40 18 1 3 0 0 4 78 33
2018 ND-01 37 33 22 2 5 0 0 7 71 18
2017 ND 28 29 28 15 0 0 0 15 56 38
2017 ND-01 25 31 19 25 0 0 0 25 56 16
2017 ND-02 20 40 33 7 0 0 0 7 60 15
2014 ND 19 52 19 2 5 2 0 7 73 42
2014 ND-01 6 62 19 0 13 0 0 13 69 16
2014 ND-02 28 50 21 0 0 0 0 0 79 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 9 25 42 22 0 0 2 23 34 30
2020 ND-02 12 12 41 35 0 0 0 35 24 18
2019 ND 9 10 39 35 7 0 0 42 19 39
2019 ND-02 9 6 50 34 0 0 0 34 16 18
2018 ND 4 26 52 16 3 0 0 18 30 34
2018 ND-01 0 36 56 9 0 0 0 9 36 18
2017 ND 8 29 22 39 3 0 0 41 36 38
2017 ND-01 0 19 25 50 6 0 0 56 19 16
2017 ND-02 13 34 13 40 0 0 0 40 47 15
2014 ND 14 28 34 17 2 2 2 20 45 42
2014 ND-01 13 25 44 12 6 0 0 19 37 16
2014 ND-02 21 7 43 29 0 0 0 29 28 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 13 23 39 15 10 0 0 25 36 30
2020 ND-02 16 12 29 25 18 0 0 43 28 18
2019 ND 9 16 39 30 6 0 0 36 26 38
2019 ND-02 7 10 55 23 6 0 0 29 16 17
2018 ND 21 38 13 19 8 1 0 27 59 34
2018 ND-01 20 44 11 22 0 2 0 23 66 18
2017 ND 15 34 16 31 0 0 5 33 51 38
2017 ND-01 6 31 31 31 0 0 0 31 37 16
2017 ND-02 20 27 7 33 0 0 13 38 54 15
2014 ND 24 36 29 2 2 5 2 5 64 42
2014 ND-01 19 44 31 0 6 0 0 6 63 16
2014 ND-02 28 29 29 7 0 0 7 8 61 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 7 20 36 25 12 0 0 37 27 30
2020 ND-02 8 25 24 25 18 0 0 43 33 18
2019 ND 17 22 26 24 11 0 0 35 39 39
2019 ND-02 17 21 21 32 9 0 0 41 39 18
2018 ND 12 48 21 9 10 0 0 19 60 34
2018 ND-01 18 48 16 5 13 0 0 18 66 18
2017 ND 0 28 21 39 12 0 0 51 28 38
2017 ND-01 0 25 19 50 6 0 0 56 25 16
2017 ND-02 0 40 27 27 7 0 0 34 40 15
2014 ND 14 19 38 17 7 5 0 25 35 42
2014 ND-01 13 13 31 31 13 0 0 44 25 16
2014 ND-02 14 21 50 14 0 0 0 14 36 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 29 25 29 7 10 0 0 17 53 30
2020 ND-02 30 12 37 4 18 0 0 21 42 18
2019 ND 38 29 24 8 0 0 0 8 67 39
2019 ND-02 29 41 12 18 0 0 0 18 71 18
2018 ND 30 39 27 4 0 0 0 4 69 34
2018 ND-01 37 36 27 0 0 0 0 0 73 18
2017 ND 16 25 36 18 3 3 0 21 42 38
2017 ND-01 25 25 38 12 0 0 0 12 50 16
2017 ND-02 13 20 33 20 7 6 0 29 36 15
2014 ND 19 33 38 2 5 2 0 7 53 42
2014 ND-01 13 31 38 6 13 0 0 19 44 16
2014 ND-02 21 28 50 0 0 0 0 0 50 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 7 38 34 11 10 0 0 21 45 30
2020 ND-02 8 22 45 12 13 0 0 25 30 18
2019 ND 14 33 35 6 13 0 0 19 47 39
2019 ND-02 18 12 50 3 18 0 0 21 29 18

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 14 33 28 9 4 12 0 53 15 30
2020 ND-02 17 32 17 12 4 18 0 60 19 18
2019 ND 17 23 27 12 16 4 0 42 29 38
2019 ND-02 15 36 18 15 6 9 0 56 24 17

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 58 17 16 4 4 0 0 75 9 30
2020 ND-02 62 12 21 4 0 0 0 74 4 18
2019 ND 43 27 6 16 9 0 0 70 25 39
2019 ND-02 32 35 3 26 3 0 0 68 29 18
2018 ND 53 27 8 6 6 0 0 80 12 34
2018 ND-01 57 25 7 11 0 0 0 82 11 18
2017 ND 39 36 12 5 3 3 3 79 8 38
2017 ND-01 56 37 6 0 0 0 0 94 0 16
2017 ND-02 27 40 13 6 7 7 0 72 14 15
2014 ND 48 33 7 2 10 0 0 81 12 42
2014 ND-01 50 37 6 0 6 0 0 88 6 16
2014 ND-02 50 28 7 0 14 0 0 79 14 14

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 54 26 8 10 2 0 0 80 12 30
2020 ND-02 59 24 13 4 0 0 0 83 4 18
2019 ND 46 35 1 12 6 0 0 81 17 39
2019 ND-02 39 46 0 12 3 0 0 85 15 18
2018 ND 52 35 12 1 0 0 0 87 1 34
2018 ND-01 66 21 11 2 0 0 0 87 2 18
2017 ND 49 38 3 8 0 0 3 90 8 38
2017 ND-01 56 38 0 6 0 0 0 94 6 16
2017 ND-02 47 40 7 6 0 0 0 87 6 15
2014 ND 45 31 14 5 5 0 0 76 10 42
2014 ND-01 63 19 19 0 0 0 0 81 0 16
2014 ND-02 36 36 14 0 14 0 0 71 14 14

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 58 30 7 3 2 0 0 88 5 29
2020 ND-02 64 27 9 0 0 0 0 91 0 17
2019 ND 43 33 10 9 2 4 0 79 11 39
2019 ND-02 41 24 14 9 3 9 0 71 13 18
2018 ND 63 26 3 7 1 0 0 89 9 34
2018 ND-01 68 27 0 2 2 0 0 95 5 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 49 28 14 4 2 2 0 79 7 30
2020 ND-02 47 24 18 4 4 4 0 74 8 18
2019 ND 32 53 7 3 5 0 0 85 8 38
2019 ND-02 34 46 13 3 3 0 0 81 7 17
2018 ND 22 66 11 1 0 0 0 88 1 34
2018 ND-01 18 62 18 2 0 0 0 80 2 18
2017 ND 29 57 9 3 0 3 0 88 3 38
2017 ND-01 31 56 13 0 0 0 0 87 0 16
2017 ND-02 27 66 0 7 0 0 0 93 7 15
2014 ND 31 40 14 5 7 2 0 73 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 29 7 7 0 0 57 14 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 33 39 17 2 4 5 0 75 7 30
2020 ND-02 33 25 26 4 4 8 0 63 9 18
2019 ND 31 54 11 3 1 0 0 85 5 38
2019 ND-02 28 49 16 7 0 0 0 77 7 17
2018 ND 22 66 5 6 0 0 1 89 6 34
2018 ND-01 11 75 9 2 0 0 2 89 2 18
2017 ND 34 59 3 0 0 5 0 97 0 38
2017 ND-01 37 56 6 0 0 0 0 94 0 16
2017 ND-02 27 67 0 0 0 7 0 100 0 15
2014 ND 40 38 10 7 0 5 0 82 8 42
2014 ND-01 50 37 13 0 0 0 0 87 0 16
2014 ND-02 28 43 7 14 0 7 0 77 15 14

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 51 38 7 2 2 0 0 89 4 30
2020 ND-02 50 42 8 0 0 0 0 92 0 18
2019 ND 47 41 2 7 3 0 0 88 10 38
2019 ND-02 44 50 0 7 0 0 0 93 7 17
2018 ND 23 65 11 1 0 0 0 88 1 34
2018 ND-01 27 62 11 0 0 0 0 89 0 18
2017 ND 44 51 0 3 0 3 0 97 3 38
2017 ND-01 50 50 0 0 0 0 0 100 0 16
2017 ND-02 40 53 0 7 0 0 0 93 7 15
2014 ND 45 33 5 7 10 0 0 79 17 42
2014 ND-01 63 31 0 0 6 0 0 94 6 16
2014 ND-02 36 36 7 7 14 0 0 71 21 14

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 58 25 5 0 4 0 9 90 5 30
2020 ND-02 59 25 4 0 4 0 8 91 4 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 32 32 25 5 5 2 0 65 10 30
2020 ND-02 38 7 39 4 8 4 0 47 13 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 33 49 11 5 0 2 0 84 5 30
2020 ND-02 30 46 12 8 0 4 0 79 8 18

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 37 26 25 2 7 4 0 65 9 30
2020 ND-02 30 20 39 4 4 4 0 51 8 18
2019 ND 29 31 8 15 7 10 0 66 24 39
2019 ND-02 15 41 9 21 3 12 0 63 27 18
2018 ND 32 29 8 16 5 9 0 68 23 34
2018 ND-01 55 27 5 13 0 0 0 82 13 18
2017 ND 23 34 20 10 5 3 5 62 17 38
2017 ND-01 31 37 19 6 0 6 0 73 7 16
2017 ND-02 13 33 20 13 13 0 7 50 28 15
2014 ND 17 48 9 7 10 7 2 71 18 42
2014 ND-01 31 50 0 0 6 6 6 93 7 16
2014 ND-02 7 50 14 14 14 0 0 57 29 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 26 50 5 12 7 0 0 76 19 30
2020 ND-02 17 49 4 21 8 0 0 66 30 18
2019 ND 20 43 7 11 10 4 4 69 23 39
2019 ND-02 15 47 9 14 6 9 0 68 23 18
2018 ND 17 46 16 11 5 5 0 67 16 34
2018 ND-01 25 36 13 9 9 9 0 66 19 18
2017 ND 44 38 3 8 0 8 0 89 8 38
2017 ND-01 38 38 0 18 0 6 0 80 20 16
2017 ND-02 47 40 7 0 0 6 0 93 0 15
2014 ND 26 38 9 12 10 2 2 68 22 42
2014 ND-01 44 31 6 6 13 0 0 75 19 16
2014 ND-02 21 36 14 14 7 7 0 61 23 14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 34 34 18 10 5 0 0 68 14 29
2020 ND-02 34 23 29 10 5 0 0 57 14 17
2019 ND 23 49 16 5 7 0 0 73 12 39
2019 ND-02 21 53 17 9 0 0 0 73 9 18
2018 ND 16 51 19 14 0 0 0 67 14 34
2018 ND-01 13 44 16 26 0 0 0 58 26 18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 32 24 5 12 11 14 2 67 28 30
2020 ND-02 21 20 8 18 12 18 4 52 37 18
2019 ND 13 31 13 9 17 13 4 53 32 39
2019 ND-02 0 31 21 6 18 24 0 41 32 18
2018 ND 11 29 23 10 14 6 6 46 28 34
2018 ND-01 20 27 16 9 9 11 9 58 22 18
2017 ND 15 21 25 13 8 18 0 44 25 38
2017 ND-01 19 31 25 6 6 13 0 58 14 16
2017 ND-02 6 7 27 20 13 27 0 18 46 15
2014 ND 14 19 21 2 24 12 7 41 32 42
2014 ND-01 31 25 25 0 6 6 6 65 7 16
2014 ND-02 0 14 21 7 36 14 7 18 54 14

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 29 55 7 5 4 0 0 84 9 30
2020 ND-02 39 41 12 4 4 0 0 80 8 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 37 44 13 2 4 0 0 81 7 30
2020 ND-02 39 36 22 0 4 0 0 74 4 18
2019 ND 30 33 10 17 10 0 0 63 27 39
2019 ND-02 44 29 9 12 6 0 0 74 18 18
2017 ND 21 53 13 5 8 0 0 74 13 38
2017 ND-01 25 44 19 13 0 0 0 69 13 16
2017 ND-02 27 47 13 0 13 0 0 73 13 15
2014 ND 31 43 7 12 7 0 0 74 19 42
2014 ND-01 31 44 6 12 6 0 0 75 19 16
2014 ND-02 29 36 14 14 7 0 0 64 21 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 32 53 11 2 2 0 0 85 4 30
2020 ND-02 47 41 12 0 0 0 0 88 0 18
2019 ND 49 26 14 7 4 0 0 74 12 39
2019 ND-02 61 15 18 6 0 0 0 76 6 18
2017 ND 51 40 0 10 0 0 0 90 10 37
2017 ND-01 44 44 0 12 0 0 0 88 12 16
2017 ND-02 57 43 0 0 0 0 0 100 0 14
2014 ND 42 46 5 5 2 0 0 88 7 41
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 29 50 14 0 7 0 0 79 7 14

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 88 10 2 0 0 0 0 98 0 30
2020 ND-02 82 18 0 0 0 0 0 100 0 18
2017 ND 78 16 4 3 0 0 0 93 3 38
2017 ND-01 75 25 0 0 0 0 0 100 0 16
2017 ND-02 87 7 0 6 0 0 0 94 6 15
2014 ND 79 21 0 0 0 0 0 100 0 42
2014 ND-01 88 12 0 0 0 0 0 100 0 16
2014 ND-02 79 21 0 0 0 0 0 100 0 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 48 5 27 0 8 5 8 60 9 30
2020 ND-02 62 0 16 0 13 8 0 68 15 18
2019 ND 42 13 10 10 17 4 4 59 29 39
2019 ND-02 62 9 15 6 9 0 0 71 14 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ND 13 87 30
2019 ND 16 84 39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 19 23 9 4 14 29 2 60 26 30
2020 ND-02 21 8 16 0 17 34 3 47 28 18
2019 ND 16 17 3 10 11 31 12 57 38 39
2019 ND-02 12 14 3 3 12 41 14 59 34 18
2018 ND 3 17 10 17 6 16 32 37 43 34
2018 ND-01 2 22 13 20 0 13 29 42 34 18
2017 ND 10 18 12 0 0 39 21 70 0 38
2017 ND-01 12 25 0 0 0 38 25 100 0 16
2017 ND-02 0 20 13 0 0 53 13 60 0 15
2014 ND 7 12 7 2 12 36 24 47 35 42
2014 ND-01 6 13 0 0 6 37 37 75 25 16
2014 ND-02 7 14 7 7 14 36 14 43 43 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 23 35 17 9 12 4 0 61 22 30
2020 ND-02 29 16 26 8 17 4 0 47 26 18
2019 ND 22 34 7 11 11 14 0 65 26 39
2019 ND-02 24 32 12 9 12 12 0 63 23 18
2018 ND 19 44 16 9 1 11 0 71 11 34
2018 ND-01 31 29 20 9 2 9 0 66 12 18
2017 ND 28 26 25 0 0 16 5 69 0 38
2017 ND-01 19 38 25 0 0 13 6 69 0 16
2017 ND-02 40 20 20 0 0 20 0 75 0 15
2014 ND 19 21 21 7 10 19 2 51 21 42
2014 ND-01 25 19 13 0 6 37 0 70 10 16
2014 ND-02 7 36 29 7 14 7 0 46 23 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ND 16 84 30

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 21 20 14 2 12 31 0 59 21 30
2020 ND-02 25 3 16 4 17 34 0 43 32 18
2019 ND 19 13 9 6 12 37 5 55 30 38
2019 ND-02 13 6 9 3 13 56 0 42 36 17
2018 ND 9 20 10 10 0 29 23 59 20 33
2018 ND-01 11 22 13 0 0 33 20 71 0 18
2017 ND 10 16 17 0 3 39 15 57 6 38
2017 ND-01 12 13 0 0 6 50 19 80 20 16
2017 ND-02 0 13 33 0 0 47 7 29 0 15
2014 ND 12 12 10 0 2 57 7 67 7 42
2014 ND-01 13 13 13 0 0 50 12 67 0 16
2014 ND-02 7 7 14 0 0 64 7 50 0 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 23 32 26 2 12 4 0 58 15 30
2020 ND-02 29 12 34 4 17 4 0 43 22 18
2019 ND 23 41 12 4 7 13 0 74 13 39
2019 ND-02 24 38 15 0 12 12 0 70 13 18
2018 ND 14 51 13 11 0 9 1 73 12 34
2018 ND-01 16 47 20 0 0 18 0 76 0 18
2017 ND 26 34 20 0 3 16 3 73 3 38
2017 ND-01 31 38 13 0 6 13 0 79 7 16
2017 ND-02 20 33 27 0 0 20 0 67 0 15
2014 ND 21 21 17 5 2 33 0 64 11 42
2014 ND-01 31 13 6 6 0 44 0 78 11 16
2014 ND-02 7 36 29 7 0 21 0 54 9 14

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ND 9 91 30
2020 ND-02 16 84 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ND 9 91 30
2020 ND-02 16 84 18
2019 ND 12 88 39
2019 ND-02 15 85 18
2017 ND 21 79 38
2014 ND 19 81 42

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 61 26 4 2 4 2 0 89 7 29
2020 ND-02 63 24 0 4 4 4 0 91 9 17
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 27 48 16 10 0 0 0 74 10 30
2020 ND-02 35 32 16 18 0 0 0 66 18 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 44 40 4 12 0 0 0 84 12 30
2020 ND-02 38 41 4 18 0 0 0 79 18 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 49 28 8 12 2 0 0 77 15 29
2020 ND-02 43 30 4 18 4 0 0 73 22 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 40 33 13 12 2 0 0 72 15 29
2020 ND-02 27 42 8 18 4 0 0 69 22 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 58 34 6 2 0 0 0 91 2 30
2020 ND-02 64 28 4 4 0 0 0 92 4 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 73 14 5 8 0 0 0 87 8 30
2020 ND-02 71 7 8 13 0 0 0 78 13 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 65 17 10 8 0 0 0 83 8 30
2020 ND-02 54 16 17 13 0 0 0 70 13 18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 72 18 6 2 2 0 0 90 4 30
2020 ND-02 69 27 0 0 4 0 0 96 4 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 63 21 5 8 4 0 0 84 12 30
2020 ND-02 63 16 8 13 0 0 0 79 13 18

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 47 38 7 8 0 0 0 85 8 30
2020 ND-02 47 32 8 13 0 0 0 78 13 18
2019 ND 34 40 10 9 4 3 0 76 14 38
2019 ND-02 28 54 0 13 0 6 0 87 13 17
2018 ND 12 62 19 6 1 0 0 74 7 34
2018 ND-01 11 53 25 9 2 0 0 64 11 18
2017 ND 16 49 17 13 3 0 3 67 16 38
2017 ND-01 13 50 12 19 6 0 0 63 25 16
2017 ND-02 20 53 13 13 0 0 0 73 13 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 61 23 0 7 9 0 0 84 16 30
2020 ND-02 64 20 0 8 8 0 0 84 16 18

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 73 11 6 5 2 2 0 87 7 30
2020 ND-02 72 16 4 8 0 0 0 88 8 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 34 32 13 11 10 0 0 66 21 30
2020 ND-02 47 16 12 12 13 0 0 62 25 18
2019 ND 8 57 16 3 13 3 0 68 16 39
2019 ND-02 0 71 9 0 15 6 0 75 16 18
2018 ND 3 50 27 10 11 0 0 52 21 34
2018 ND-01 5 51 22 11 11 0 0 56 22 18
2017 ND 16 45 11 20 5 0 3 63 26 37
2017 ND-01 13 50 19 12 6 0 0 63 18 16
2017 ND-02 21 50 7 14 7 0 0 71 21 14

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 54 22 13 2 7 0 2 78 9 30
2020 ND-02 64 8 12 3 8 0 4 75 12 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 34 26 15 8 17 0 0 61 25 30
2020 ND-02 34 12 25 4 26 0 0 45 30 18
2019 ND 16 25 24 14 21 0 0 41 35 39
2019 ND-02 12 27 29 14 18 0 0 39 32 18
2018 ND 29 25 23 12 10 0 0 54 22 34
2018 ND-01 40 25 36 0 0 0 0 64 0 18
2017 ND 21 25 23 15 13 0 3 47 29 38
2017 ND-01 25 25 25 19 6 0 0 50 25 16
2017 ND-02 13 20 27 20 13 0 7 36 35 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 15 21 27 24 13 0 0 36 37 30
2020 ND-02 26 29 25 4 16 0 0 55 20 18
2019 ND 38 33 17 6 6 0 0 71 12 39
2019 ND-02 38 27 26 3 6 0 0 64 9 18
2018 ND 27 33 24 4 13 0 0 59 17 34
2018 ND-01 18 36 37 2 7 0 0 53 9 18
2017 ND 8 34 23 26 10 0 0 41 36 38
2017 ND-01 6 44 25 18 6 0 0 50 25 16
2017 ND-02 13 33 13 27 13 0 0 47 40 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 17 23 31 20 9 0 0 40 29 30
2020 ND-02 30 29 21 8 12 0 0 59 20 18
2019 ND 22 57 3 6 12 0 0 79 18 39
2019 ND-02 14 64 3 3 15 0 0 79 18 18
2018 ND 27 40 11 15 7 0 0 66 23 34
2018 ND-01 18 51 13 16 2 0 0 68 18 18
2017 ND 12 49 21 13 5 0 0 61 18 38
2017 ND-01 19 62 6 6 6 0 0 81 12 16
2017 ND-02 0 53 27 13 7 0 0 53 20 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 15 13 11 47 13 0 0 28 61 29
2020 ND-02 27 18 16 23 17 0 0 45 39 17
2019 ND 27 38 9 18 8 0 0 65 25 38
2019 ND-02 25 46 7 16 7 0 0 71 23 17
2018 ND 20 37 22 15 4 0 3 59 19 34
2018 ND-01 11 38 40 11 0 0 0 49 11 18
2017 ND 10 21 30 18 15 0 5 33 35 38
2017 ND-01 13 38 13 19 12 0 6 54 33 16
2017 ND-02 13 6 47 7 20 0 7 21 29 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 15 33 19 25 8 0 0 48 33 30
2020 ND-02 25 47 8 12 8 0 0 72 20 18
2019 ND 31 34 10 6 14 0 4 68 21 39
2019 ND-02 29 41 6 3 12 0 9 77 16 18
2018 ND 34 38 4 9 7 0 8 78 18 34
2018 ND-01 37 48 7 5 2 0 0 86 7 18
2017 ND 18 26 16 21 10 0 9 49 34 38
2017 ND-01 25 31 25 6 12 0 0 56 18 16
2017 ND-02 13 26 13 27 13 0 7 43 43 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 26 15 23 22 14 0 0 41 36 29
2020 ND-02 43 20 14 5 18 0 0 63 23 17
2019 ND 31 30 24 9 6 0 0 61 15 39
2019 ND-02 41 29 21 3 6 0 0 70 9 18
2018 ND 24 48 10 9 9 0 0 72 18 33
2018 ND-01 18 61 11 2 7 0 0 79 10 17
2017 ND 15 37 32 13 3 0 0 52 16 37
2017 ND-01 0 57 31 6 6 0 0 57 12 16
2017 ND-02 14 36 36 14 0 0 0 50 14 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 29 31 11 15 14 0 0 60 29 30
2020 ND-02 46 26 8 12 8 0 0 72 20 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 31 11 30 22 7 0 0 42 28 30
2020 ND-02 42 12 4 34 8 0 0 54 42 18
2019 ND 19 34 25 6 15 0 0 53 21 38
2019 ND-02 16 38 26 10 10 0 0 54 20 17
2018 ND 18 36 33 11 1 0 0 54 13 33
2018 ND-01 22 22 40 16 0 0 0 44 16 18
2017 ND 26 29 27 8 5 0 5 58 14 37
2017 ND-01 19 44 25 6 6 0 0 62 12 16
2017 ND-02 29 21 29 7 7 0 7 54 15 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 23 15 23 35 5 0 0 37 39 30
2020 ND-02 35 15 12 30 8 0 0 50 38 18
2019 ND 10 26 39 15 10 0 0 36 25 38
2019 ND-02 9 42 9 25 15 0 0 51 40 17
2018 ND 4 28 50 13 5 0 0 33 18 33
2018 ND-01 0 22 53 16 9 0 0 22 25 18
2017 ND 8 37 34 8 8 0 5 48 17 37
2017 ND-01 6 56 38 0 0 0 0 62 0 16
2017 ND-02 7 36 29 7 14 0 7 46 23 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 19 21 36 12 12 0 0 40 24 30
2020 ND-02 25 29 4 21 20 0 0 54 42 18
2019 ND 16 32 34 5 13 0 0 48 18 39
2019 ND-02 12 23 49 6 9 0 0 35 16 18
2018 ND 10 22 54 4 6 0 3 34 10 33
2018 ND-01 11 13 60 7 9 0 0 25 16 18
2017 ND 3 48 34 11 5 0 0 51 16 37
2017 ND-01 6 44 31 13 6 0 0 50 19 16
2017 ND-02 0 65 14 14 7 0 0 65 21 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 41 36 12 7 4 0 0 77 11 30
2020 ND-02 47 41 4 4 4 0 0 88 8 18
2019 ND 25 40 16 6 9 4 0 68 15 39
2019 ND-02 23 41 15 12 0 9 0 71 13 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 31 24 35 10 0 0 0 55 10 30
2020 ND-02 42 21 30 7 0 0 0 63 7 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 12 33 43 10 2 0 0 45 12 30
2020 ND-02 16 47 33 0 4 0 0 63 4 18
2019 ND 23 46 12 17 3 0 0 68 20 39
2019 ND-02 24 67 9 0 0 0 0 91 0 18
2018 ND 26 30 20 16 5 0 3 58 21 33
2018 ND-01 25 16 33 18 9 0 0 40 26 18
2017 ND 23 34 24 16 3 0 0 57 19 37
2017 ND-01 13 31 38 13 6 0 0 44 19 16
2017 ND-02 7 57 14 22 0 0 0 64 22 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 45 29 20 4 2 0 0 74 6 30
2020 ND-02 63 29 8 0 0 0 0 92 0 18
2019 ND 39 26 6 24 6 0 0 65 29 38
2019 ND-02 49 26 0 19 6 0 0 75 25 17
2018 ND 26 43 12 14 0 0 4 72 15 33
2018 ND-01 25 56 2 18 0 0 0 80 18 18
2017 ND 36 46 10 8 0 0 0 82 8 38
2017 ND-01 44 38 19 0 0 0 0 81 0 16
2017 ND-02 26 47 7 20 0 0 0 73 20 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 9 35 44 2 9 0 0 45 12 30
2020 ND-02 8 51 25 4 12 0 0 59 17 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 80 12 4 0 2 0 2 94 2 30
2020 ND-02 92 4 4 0 0 0 0 96 0 18
2019 ND 73 10 3 7 3 0 4 87 10 39
2019 ND-02 65 9 3 14 0 0 9 81 16 18
2018 ND 67 5 16 1 3 0 8 78 5 33
2018 ND-01 74 9 18 0 0 0 0 82 0 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 75 10 9 6 0 0 0 84 6 30
2020 ND-02 70 13 12 4 0 0 0 84 4 18
2019 ND 79 10 4 0 7 0 0 89 7 39
2019 ND-02 79 6 9 0 6 0 0 85 6 18
2018 ND 83 0 1 0 9 0 6 89 10 33
2018 ND-01 98 0 2 0 0 0 0 98 0 18
2017 ND 74 18 3 0 0 0 5 97 0 38
2017 ND-01 81 12 0 0 0 0 6 100 0 16
2017 ND-02 60 27 6 0 0 0 7 93 0 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 77 12 7 4 0 0 0 89 4 30
2020 ND-02 71 17 12 0 0 0 0 88 0 18
2019 ND 50 24 16 4 2 0 4 78 6 39
2019 ND-02 52 15 12 9 3 0 9 74 13 18
2018 ND 67 18 4 11 0 0 0 85 11 33
2018 ND-01 68 27 2 2 0 0 0 95 2 18
2017 ND 59 29 10 0 0 0 3 90 0 38
2017 ND-01 75 25 0 0 0 0 0 100 0 16
2017 ND-02 40 40 13 0 0 0 7 86 0 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 77 10 7 7 0 0 0 87 7 30
2020 ND-02 70 17 4 8 0 0 0 88 8 18
2019 ND 61 13 16 7 3 0 0 74 10 39
2019 ND-02 65 11 17 3 3 0 0 76 6 18
2018 ND 61 20 16 3 0 0 0 81 3 33
2018 ND-01 64 33 2 0 0 0 0 98 0 18
2017 ND 56 29 8 5 3 0 0 85 8 38
2017 ND-01 63 31 6 0 0 0 0 94 0 16
2017 ND-02 34 40 13 7 6 0 0 74 13 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 63 8 0 0 0 0 29 100 0 30
2020 ND-02 70 4 0 0 0 0 26 100 0 18
2019 ND 44 5 2 0 0 0 50 97 0 37
2019 ND-02 54 0 3 0 0 0 42 94 0 17
2018 ND 47 4 5 0 0 0 44 91 0 33
2018 ND-01 33 0 0 0 0 0 67 100 0 18
2017 ND 56 0 5 0 0 0 39 92 0 38
2017 ND-01 50 0 0 0 0 0 50 100 0 16
2017 ND-02 53 0 0 0 0 0 47 100 0 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 63 17 12 8 0 0 0 80 8 29
2020 ND-02 84 12 4 0 0 0 0 96 0 17
2019 ND 71 17 10 0 0 0 1 90 0 39
2019 ND-02 94 3 3 0 0 0 0 97 0 18
2018 ND 48 23 17 1 6 0 4 74 8 33
2018 ND-01 47 29 18 2 2 0 2 77 5 18
2017 ND 71 16 5 3 0 0 5 92 3 38
2017 ND-01 62 25 6 6 0 0 0 88 6 16
2017 ND-02 80 7 0 0 0 0 13 100 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 81 11 4 2 2 0 0 92 4 30
2020 ND-02 81 8 7 0 4 0 0 89 4 18
2019 ND 64 17 4 5 10 0 0 81 15 39
2019 ND-02 76 9 6 6 3 0 0 85 9 18
2018 ND 49 16 13 1 13 0 7 71 15 33
2018 ND-01 40 29 7 2 20 0 2 70 23 18
2017 ND 51 18 13 5 13 0 0 69 18 38
2017 ND-01 38 19 19 12 12 0 0 56 25 16
2017 ND-02 53 20 13 0 13 0 0 73 13 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 54 21 22 2 0 0 0 76 2 30
2020 ND-02 76 16 4 4 0 0 0 92 4 18
2019 ND 63 22 7 5 0 0 3 87 6 39
2019 ND-02 67 12 12 6 0 0 3 82 6 18
2018 ND 50 32 15 0 0 0 3 85 0 33
2018 ND-01 38 44 18 0 0 0 0 82 0 18
2017 ND 59 34 5 0 0 0 3 95 0 38
2017 ND-01 56 44 0 0 0 0 0 100 0 16
2017 ND-02 53 33 7 0 0 0 7 93 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 24 45 24 7 0 0 0 69 7 30
2020 ND-02 30 51 8 12 0 0 0 80 12 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 13 24 48 9 7 0 0 36 15 30
2020 ND-02 22 34 29 8 8 0 0 55 16 18
2019 ND 7 55 27 8 3 0 0 62 10 39
2019 ND-02 0 53 38 9 0 0 0 53 9 18
2018 ND 12 40 36 5 6 0 0 53 11 34
2018 ND-01 9 48 36 7 0 0 0 57 7 18
2017 ND 5 41 41 13 0 0 0 46 13 38
2017 ND-01 6 50 37 6 0 0 0 57 6 16
2017 ND-02 6 34 47 13 0 0 0 40 13 15

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 19 25 30 23 2 0 0 26 44 29
2020 ND-02 12 12 35 36 4 0 0 41 24 17
2019 ND 10 11 47 24 7 0 0 31 22 39
2019 ND-02 6 15 50 23 6 0 0 29 21 18
2018 ND 7 5 57 31 0 0 0 31 12 34
2018 ND-01 2 5 62 31 0 0 0 31 7 18
2017 ND 3 21 44 25 8 0 0 33 23 38
2017 ND-01 6 19 44 19 13 0 0 31 25 16
2017 ND-02 0 13 47 33 7 0 0 40 13 15
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 43 50 7 0 54 46 30
2020 ND-02 47 41 12 0 46 54 18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ND 29 71 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 51 9 17 2 2 0 19 74 5 30
2020 ND-02 33 12 21 0 4 0 29 64 6 18
2019 ND 46 28 11 8 5 1 2 76 13 36
2019 ND-02 43 34 13 3 3 0 3 80 7 17
2018 ND 50 22 9 6 8 0 6 76 15 34
2018 ND-01 64 22 2 2 0 0 9 95 3 18

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 0 18 11 6 65 0 0 18 71 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ND 0 42 11 0 47 0 0 42 47 12
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