2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - NB

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 41 36 10 8 5 0 0 77 13 357
2020 NB-05 30 40 10 0 20 0 0 70 20 10
2020 NB-06 46 31 8 15 0 0 0 77 15 26
2020 NB-07 38 49 8 3 3 0 0 86 5 37
2020 NB-08 33 38 19 5 5 0 0 71 10 21
2020 NB-09 45 31 12 8 4 0 0 76 12 51
2020 NB-10 38 36 13 11 2 0 0 74 13 84
2020 NB-11 41 39 2 12 6 0 0 80 18 51
2020 NB-12 47 31 9 7 7 0 0 78 13 45
2020 NB-14 43 50 7 0 0 0 0 93 0 14
2019 NB 30 42 11 11 6 0 0 72 17 344
2019 NB-04 31 31 0 15 23 0 0 62 38 13
2019 NB-06 19 37 26 11 7 0 0 56 19 27
2019 NB-07 19 48 14 14 5 0 0 67 19 21
2019 NB-08 22 41 25 9 3 0 0 63 13 32
2019 NB-09 26 49 15 3 8 0 0 74 10 39
2019 NB-10 26 49 10 11 4 0 0 75 15 73
2019 NB-11 29 45 2 18 6 0 0 75 24 51
2019 NB-12 42 34 10 10 4 0 0 76 14 50
2019 NB-14 73 9 0 18 0 0 0 82 18 11
2018 NB 24 38 17 18 3 0 0 62 21 175
2018 NB-06 40 40 0 20 0 0 0 80 20 10
2018 NB-07 13 40 27 13 7 0 0 53 20 15
2018 NB-08 19 25 19 31 6 0 0 44 38 16
2018 NB-09 14 48 14 24 0 0 0 62 24 21
2018 NB-10 20 43 20 18 0 0 0 63 18 40
2018 NB-11 20 52 12 12 4 0 0 72 16 25
2018 NB-12 46 25 13 13 4 0 0 71 17 24
2017 NB 32 44 9 10 5 0 0 76 15 166
2017 NB-07 29 47 6 0 18 0 0 76 18 17
2017 NB-08 7 40 27 20 7 0 0 47 27 15
2017 NB-09 30 52 4 13 0 0 0 83 13 23
2017 NB-10 37 46 12 5 0 0 0 83 5 41
2017 NB-11 28 44 17 11 0 0 0 72 11 18
2017 NB-12 46 33 0 13 8 0 0 79 21 24
2014 NB 37 42 10 7 4 0 0 79 11 185
2014 NB-04 25 58 8 8 0 0 0 83 8 12
2014 NB-07 26 37 11 16 11 0 0 63 26 19
2014 NB-08 24 29 33 10 5 0 0 52 14 21
2014 NB-09 35 38 15 4 8 0 0 73 12 26
2014 NB-10 35 52 3 6 3 0 0 87 10 31
2014 NB-11 54 42 0 0 4 0 0 96 4 24
2014 NB-12 57 32 4 7 0 0 0 89 7 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 33 36 13 12 6 0 0 69 18 358
2020 NB-05 20 50 0 10 10 10 0 78 22 10
2020 NB-06 31 27 15 23 4 0 0 58 27 26
2020 NB-07 45 29 13 8 5 0 0 74 13 38
2020 NB-08 38 33 14 5 10 0 0 71 14 21
2020 NB-09 37 27 16 12 8 0 0 65 20 51
2020 NB-10 23 45 13 14 5 0 0 68 19 84
2020 NB-11 37 35 10 14 4 0 0 73 18 51
2020 NB-12 31 47 11 2 9 0 0 78 11 45
2020 NB-14 57 29 7 7 0 0 0 86 7 14
2019 NB 26 38 13 14 10 0 0 64 24 344
2019 NB-04 31 23 0 31 15 0 0 54 46 13
2019 NB-06 27 46 12 8 8 0 0 73 15 26
2019 NB-07 24 43 19 10 5 0 0 67 14 21
2019 NB-08 19 41 22 13 6 0 0 59 19 32
2019 NB-09 18 31 18 21 13 0 0 49 33 39
2019 NB-10 18 48 16 10 8 0 0 66 18 73
2019 NB-11 21 33 12 27 8 0 0 54 35 52
2019 NB-12 35 39 4 6 16 0 0 73 22 49
2019 NB-14 67 25 0 8 0 0 0 92 8 12
2018 NB 20 36 18 18 7 0 0 56 26 175
2018 NB-06 30 50 10 10 0 0 0 80 10 10
2018 NB-07 13 40 27 7 13 0 0 53 20 15
2018 NB-08 13 38 19 13 19 0 0 50 31 16
2018 NB-09 10 19 24 33 14 0 0 29 48 21
2018 NB-10 13 36 23 26 3 0 0 49 28 39
2018 NB-11 16 56 8 20 0 0 0 72 20 25
2018 NB-12 44 24 16 12 4 0 0 68 16 25
2017 NB 27 42 13 10 8 0 0 69 18 165
2017 NB-07 35 41 0 6 18 0 0 76 24 17
2017 NB-08 14 29 29 21 7 0 0 43 29 14
2017 NB-09 17 48 13 22 0 0 0 65 22 23
2017 NB-10 22 51 17 5 5 0 0 73 10 41
2017 NB-11 22 39 22 17 0 0 0 61 17 18
2017 NB-12 42 33 4 4 17 0 0 75 21 24

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 52 28 12 6 2 0 0 80 8 353
2020 NB-05 40 0 40 10 10 0 0 40 20 10
2020 NB-06 52 24 16 4 4 0 0 76 8 25
2020 NB-07 51 30 14 3 3 0 0 81 5 37
2020 NB-08 48 33 19 0 0 0 0 81 0 21
2020 NB-09 56 24 14 4 2 0 0 80 6 50
2020 NB-10 45 32 15 7 1 0 0 76 8 85
2020 NB-11 55 33 2 10 0 0 0 88 10 49
2020 NB-12 51 33 7 9 0 0 0 84 9 45
2020 NB-14 86 14 0 0 0 0 0 100 0 14
2019 NB 46 35 11 6 2 0 0 81 8 343
2019 NB-04 31 38 8 8 15 0 0 69 23 13
2019 NB-06 30 44 22 4 0 0 0 74 4 27
2019 NB-07 38 38 10 10 5 0 0 76 14 21
2019 NB-08 34 38 22 3 3 0 0 72 6 32
2019 NB-09 46 33 15 3 3 0 0 79 5 39
2019 NB-10 41 38 13 8 0 0 0 79 8 71
2019 NB-11 40 44 8 8 0 0 0 85 8 52
2019 NB-12 65 27 4 4 0 0 0 92 4 49
2019 NB-14 75 25 0 0 0 0 0 100 0 12
2018 NB 34 42 14 7 3 0 0 76 10 174
2018 NB-06 50 30 0 20 0 0 0 80 20 10
2018 NB-07 40 40 7 7 7 0 0 80 13 15
2018 NB-08 25 44 19 6 6 0 0 69 13 16
2018 NB-09 20 50 20 10 0 0 0 70 10 20
2018 NB-10 30 48 13 8 3 0 0 78 10 40
2018 NB-11 28 52 16 4 0 0 0 80 4 25
2018 NB-12 56 24 16 0 4 0 0 80 4 25
2017 NB 51 34 10 4 2 0 0 85 5 167
2017 NB-07 53 35 0 6 6 0 0 88 12 17
2017 NB-08 27 27 27 20 0 0 0 53 20 15
2017 NB-09 57 43 0 0 0 0 0 100 0 23
2017 NB-10 56 27 17 0 0 0 0 83 0 41
2017 NB-11 39 56 0 6 0 0 0 94 6 18
2017 NB-12 63 25 4 4 4 0 0 88 8 24
2014 NB 59 32 4 4 2 0 0 91 5 184
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 32 53 0 16 0 0 0 84 16 19
2014 NB-08 57 29 5 0 10 0 0 86 10 21
2014 NB-09 50 31 15 4 0 0 0 81 4 26
2014 NB-10 52 39 3 6 0 0 0 90 6 31
2014 NB-11 75 21 0 0 4 0 0 96 4 24
2014 NB-12 78 19 0 4 0 0 0 96 4 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 41 38 9 8 4 0 0 79 13 359
2020 NB-05 30 40 0 10 20 0 0 70 30 10
2020 NB-06 54 15 12 19 0 0 0 69 19 26
2020 NB-07 37 45 13 3 3 0 0 82 5 38
2020 NB-08 33 43 19 5 0 0 0 76 5 21
2020 NB-09 45 37 8 4 6 0 0 82 10 51
2020 NB-10 36 41 8 12 2 0 0 78 14 85
2020 NB-11 35 39 12 8 6 0 0 75 14 51
2020 NB-12 44 40 2 7 7 0 0 84 13 45
2020 NB-14 57 43 0 0 0 0 0 100 0 14
2019 NB 33 45 11 9 3 0 0 77 12 347
2019 NB-04 31 15 31 23 0 0 0 46 23 13
2019 NB-06 30 56 4 11 0 0 0 85 11 27
2019 NB-07 24 48 19 5 5 0 0 71 10 21
2019 NB-08 25 41 22 9 3 0 0 66 13 32
2019 NB-09 31 49 13 5 3 0 0 79 8 39
2019 NB-10 26 53 12 7 3 0 0 78 9 74
2019 NB-11 23 56 6 13 2 0 0 79 15 52
2019 NB-12 48 34 6 6 6 0 0 82 12 50
2019 NB-14 83 8 8 0 0 0 0 92 0 12
2018 NB 23 41 21 11 3 0 0 65 14 176
2018 NB-06 40 30 10 20 0 0 0 70 20 10
2018 NB-07 27 40 20 7 7 0 0 67 13 15
2018 NB-08 19 44 19 13 6 0 0 63 19 16
2018 NB-09 14 48 24 14 0 0 0 62 14 21
2018 NB-10 20 43 25 10 3 0 0 63 13 40
2018 NB-11 16 52 24 4 4 0 0 68 8 25
2018 NB-12 32 36 20 8 4 0 0 68 12 25
2017 NB 32 48 12 5 3 0 0 79 8 165
2017 NB-07 35 47 0 12 6 0 0 82 18 17
2017 NB-08 20 33 27 20 0 0 0 53 20 15
2017 NB-09 23 64 14 0 0 0 0 86 0 22
2017 NB-10 34 56 10 0 0 0 0 90 0 41
2017 NB-11 28 44 22 0 6 0 0 72 6 18
2017 NB-12 46 29 13 8 4 0 0 75 13 24
2014 NB 44 37 8 7 3 0 0 82 10 185
2014 NB-04 50 42 0 8 0 0 0 92 8 12
2014 NB-07 32 32 16 16 5 0 0 63 21 19
2014 NB-08 38 29 14 0 19 0 0 67 19 21
2014 NB-09 31 38 19 8 4 0 0 69 12 26
2014 NB-10 45 42 3 10 0 0 0 87 10 31
2014 NB-11 54 33 4 8 0 0 0 88 8 24
2014 NB-12 64 29 4 4 0 0 0 93 4 28

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 32 13 8 7 0 0 72 15 356
2020 NB-05 30 50 0 0 20 0 0 80 20 10
2020 NB-06 38 35 4 15 8 0 0 73 23 26
2020 NB-07 49 30 11 8 3 0 0 78 11 37
2020 NB-08 33 38 14 10 5 0 0 71 14 21
2020 NB-09 49 22 14 4 12 0 0 71 16 51
2020 NB-10 27 42 14 11 6 0 0 69 16 85
2020 NB-11 34 34 18 4 10 0 0 68 14 50
2020 NB-12 47 24 11 9 7 2 0 73 16 45
2020 NB-14 71 21 0 7 0 0 0 93 7 14
2019 NB 28 32 20 12 8 1 0 60 20 346
2019 NB-04 38 31 15 8 8 0 0 69 15 13
2019 NB-06 30 33 19 15 4 0 0 63 19 27
2019 NB-07 19 57 10 5 10 0 0 76 14 21
2019 NB-08 19 41 16 19 3 0 3 61 23 32
2019 NB-09 28 28 23 13 8 0 0 56 21 39
2019 NB-10 22 34 23 12 8 1 0 56 21 74
2019 NB-11 25 27 24 12 12 0 0 53 24 51
2019 NB-12 36 26 22 6 10 0 0 62 16 50
2019 NB-14 67 17 0 17 0 0 0 83 17 12
2018 NB 24 34 21 15 6 0 0 58 21 175
2018 NB-06 20 50 30 0 0 0 0 70 0 10
2018 NB-07 53 27 7 0 13 0 0 80 13 15
2018 NB-08 13 44 19 19 6 0 0 56 25 16
2018 NB-09 14 24 19 33 10 0 0 38 43 21
2018 NB-10 28 28 28 13 5 0 0 55 18 40
2018 NB-11 16 36 16 32 0 0 0 52 32 25
2018 NB-12 21 50 21 4 4 0 0 71 8 24
2017 NB 25 41 20 9 4 1 0 66 13 167
2017 NB-07 24 35 18 6 18 0 0 59 24 17
2017 NB-08 0 40 40 7 13 0 0 40 20 15
2017 NB-09 22 61 13 4 0 0 0 83 4 23
2017 NB-10 32 39 22 7 0 0 0 71 7 41
2017 NB-11 17 39 39 6 0 0 0 56 6 18
2017 NB-12 25 50 4 17 4 0 0 75 21 24
2014 NB 41 39 11 5 2 1 1 81 8 185
2014 NB-04 33 33 17 0 0 8 8 80 0 12
2014 NB-07 32 47 16 0 5 0 0 79 5 19
2014 NB-08 48 24 14 5 10 0 0 71 14 21
2014 NB-09 38 38 19 4 0 0 0 77 4 26
2014 NB-10 39 45 3 10 0 3 0 87 10 31
2014 NB-11 46 46 0 4 4 0 0 92 8 24
2014 NB-12 68 25 7 0 0 0 0 93 0 28

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 37 33 14 8 6 0 0 71 15 355
2020 NB-06 35 35 12 8 12 0 0 69 19 26
2020 NB-07 45 32 16 5 3 0 0 76 8 38
2020 NB-08 29 38 19 14 0 0 0 67 14 21
2020 NB-09 43 29 8 8 12 0 0 73 20 51
2020 NB-10 25 40 18 11 6 0 0 65 17 83
2020 NB-11 39 33 18 2 8 0 0 73 10 51
2020 NB-12 43 27 9 14 7 0 0 70 20 44
2020 NB-14 71 21 7 0 0 0 0 93 0 14
2019 NB 25 35 18 15 7 0 0 60 22 344
2019 NB-04 38 23 15 15 8 0 0 62 23 13
2019 NB-06 26 44 11 15 4 0 0 70 19 27
2019 NB-07 19 57 14 0 10 0 0 76 10 21
2019 NB-08 13 44 28 13 3 0 0 56 16 32
2019 NB-09 23 31 26 10 10 0 0 54 21 39
2019 NB-10 16 38 21 19 5 0 0 55 25 73
2019 NB-11 23 33 17 19 8 0 0 56 27 52
2019 NB-12 33 27 20 12 8 0 0 59 20 49
2019 NB-14 67 17 0 17 0 0 0 83 17 12
2018 NB 21 36 22 13 8 0 0 57 21 175
2018 NB-06 20 50 20 10 0 0 0 70 10 10
2018 NB-07 47 33 0 7 13 0 0 80 20 15
2018 NB-08 13 44 25 13 6 0 0 56 19 16
2018 NB-09 14 24 24 24 14 0 0 38 38 21
2018 NB-10 23 35 20 13 10 0 0 58 23 40
2018 NB-11 12 36 24 24 4 0 0 48 28 25
2018 NB-12 21 38 33 4 4 0 0 58 8 24
2017 NB 22 45 19 8 5 1 0 67 14 166
2017 NB-07 12 59 12 0 18 0 0 71 18 17
2017 NB-08 0 47 33 0 20 0 0 47 20 15
2017 NB-09 17 61 17 4 0 0 0 78 4 23
2017 NB-10 29 39 22 7 2 0 0 68 10 41
2017 NB-11 11 44 39 6 0 0 0 56 6 18
2017 NB-12 29 46 4 17 4 0 0 75 21 24
2014 NB 39 42 9 7 2 0 1 82 9 185
2014 NB-04 25 58 8 0 0 0 8 91 0 12
2014 NB-07 32 47 11 5 5 0 0 79 11 19
2014 NB-08 57 24 5 10 5 0 0 81 14 21
2014 NB-09 27 54 12 8 0 0 0 81 8 26
2014 NB-10 42 35 13 6 3 0 0 77 10 31
2014 NB-11 50 29 8 13 0 0 0 79 13 24
2014 NB-12 57 36 7 0 0 0 0 93 0 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 37 24 16 8 10 5 0 64 19 359
2020 NB-05 30 30 10 10 20 0 0 60 30 10
2020 NB-06 38 35 15 4 8 0 0 73 12 26
2020 NB-07 39 21 24 11 3 3 0 62 14 38
2020 NB-08 33 19 19 19 10 0 0 52 29 21
2020 NB-09 39 20 12 10 12 8 0 64 23 51
2020 NB-10 31 26 19 7 13 5 0 59 21 85
2020 NB-11 33 31 16 4 12 4 0 67 16 51
2020 NB-12 44 22 7 9 9 9 0 73 20 45
2020 NB-14 57 21 14 0 7 0 0 79 7 14
2019 NB 29 26 18 12 10 4 0 57 24 346
2019 NB-04 38 15 23 15 8 0 0 54 23 13
2019 NB-06 22 41 11 19 7 0 0 63 26 27
2019 NB-07 19 33 29 5 5 10 0 58 11 21
2019 NB-08 34 19 25 19 0 3 0 55 19 32
2019 NB-09 26 21 18 18 13 3 3 49 32 39
2019 NB-10 27 21 25 12 10 5 0 51 23 73
2019 NB-11 17 35 17 8 19 4 0 54 28 52
2019 NB-12 38 28 12 4 12 6 0 70 17 50
2019 NB-14 67 25 8 0 0 0 0 92 0 12
2018 NB 25 21 23 14 13 4 0 48 29 175
2018 NB-06 40 30 20 10 0 0 0 70 10 10
2018 NB-07 33 27 13 7 13 7 0 64 21 15
2018 NB-08 25 31 13 6 25 0 0 56 31 16
2018 NB-09 10 19 29 14 29 0 0 29 43 21
2018 NB-10 23 13 30 15 10 10 0 39 28 40
2018 NB-11 20 20 32 20 0 8 0 43 22 25
2018 NB-12 33 29 17 17 4 0 0 63 21 24
2017 NB 33 23 14 16 8 5 1 59 25 166
2017 NB-07 31 25 19 13 13 0 0 56 25 16
2017 NB-08 13 27 20 20 20 0 0 40 40 15
2017 NB-09 13 17 17 22 13 17 0 37 42 23
2017 NB-10 41 22 15 12 2 7 0 68 16 41
2017 NB-11 28 28 11 28 6 0 0 56 33 18
2017 NB-12 33 38 13 8 8 0 0 71 17 24
2014 NB 38 33 11 7 6 3 1 74 14 185
2014 NB-04 25 33 8 8 8 8 8 70 20 12
2014 NB-07 21 47 21 5 5 0 0 68 11 19
2014 NB-08 33 24 5 14 19 5 0 60 35 21
2014 NB-09 35 42 15 0 8 0 0 77 8 26
2014 NB-10 42 32 3 10 6 6 0 79 17 31
2014 NB-11 54 29 8 0 8 0 0 83 8 24
2014 NB-12 61 25 4 4 0 7 0 92 4 28
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 53 29 8 3 5 1 1 83 8 358
2020 NB-05 60 10 10 0 20 0 0 70 20 10
2020 NB-06 38 31 15 4 4 8 0 75 8 26
2020 NB-07 47 34 8 5 5 0 0 82 11 38
2020 NB-08 67 24 0 0 10 0 0 90 10 21
2020 NB-09 51 25 8 6 8 0 2 78 14 51
2020 NB-10 47 36 9 4 4 0 0 84 7 85
2020 NB-11 56 26 8 4 4 0 2 84 8 50
2020 NB-12 62 24 9 0 4 0 0 87 4 45
2020 NB-14 79 21 0 0 0 0 0 100 0 14
2019 NB 51 33 8 5 2 1 1 85 7 346
2019 NB-04 50 17 25 0 0 8 0 73 0 12
2019 NB-06 48 33 7 7 4 0 0 81 11 27
2019 NB-07 43 38 5 5 0 0 10 89 5 21
2019 NB-08 34 38 16 9 0 0 3 74 10 32
2019 NB-09 46 38 3 8 0 3 3 89 8 39
2019 NB-10 53 34 7 7 0 0 0 86 7 74
2019 NB-11 46 33 10 6 6 0 0 79 12 52
2019 NB-12 56 34 6 0 4 0 0 90 4 50
2019 NB-14 100 0 0 0 0 0 0 100 0 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 47 26 8 10 8 1 0 74 18 359
2020 NB-05 60 20 10 10 0 0 0 80 10 10
2020 NB-06 31 31 12 12 15 0 0 62 27 26
2020 NB-07 50 26 5 8 5 3 3 81 14 38
2020 NB-08 57 24 10 10 0 0 0 81 10 21
2020 NB-09 41 27 16 2 12 2 0 70 14 51
2020 NB-10 38 32 12 11 8 0 0 69 19 85
2020 NB-11 51 22 2 16 8 2 0 74 24 51
2020 NB-12 60 22 2 7 9 0 0 82 16 45
2020 NB-14 64 14 0 21 0 0 0 79 21 14
2019 NB 40 36 10 10 2 1 0 77 12 343
2019 NB-04 62 31 0 8 0 0 0 92 8 13
2019 NB-06 38 38 12 12 0 0 0 77 12 26
2019 NB-07 48 33 14 5 0 0 0 81 5 21
2019 NB-08 28 41 6 19 3 3 0 71 23 32
2019 NB-09 41 31 15 8 5 0 0 72 13 39
2019 NB-10 36 44 12 5 1 1 0 81 7 73
2019 NB-11 37 31 12 15 4 2 0 69 20 52
2019 NB-12 44 38 8 6 4 0 0 81 10 48
2019 NB-14 67 33 0 0 0 0 0 100 0 12
2018 NB 38 36 10 10 6 1 0 74 16 172
2018 NB-06 50 30 10 0 10 0 0 80 10 10
2018 NB-07 33 47 7 13 0 0 0 80 13 15
2018 NB-08 31 19 13 31 6 0 0 50 38 16
2018 NB-09 24 29 10 19 14 5 0 55 35 21
2018 NB-10 33 49 13 5 0 0 0 82 5 39
2018 NB-11 38 38 13 4 8 0 0 75 13 24
2018 NB-12 56 32 4 0 8 0 0 88 8 25
2017 NB 40 41 5 9 4 1 1 82 13 167
2017 NB-07 47 29 0 12 12 0 0 76 24 17
2017 NB-08 0 73 0 20 7 0 0 73 27 15
2017 NB-09 30 43 13 9 0 4 0 77 9 23
2017 NB-10 34 54 5 5 0 2 0 90 5 41
2017 NB-11 33 33 6 11 11 0 6 71 24 18
2017 NB-12 67 25 0 4 4 0 0 92 8 24
2014 NB 37 40 8 10 3 1 1 79 14 185
2014 NB-04 58 25 8 8 0 0 0 83 8 12
2014 NB-07 37 37 11 11 0 5 0 78 11 19
2014 NB-08 48 24 14 14 0 0 0 71 14 21
2014 NB-09 35 38 4 15 8 0 0 73 23 26
2014 NB-10 32 48 10 6 3 0 0 81 10 31
2014 NB-11 50 33 4 8 0 4 0 87 9 24
2014 NB-12 32 54 7 7 0 0 0 86 7 28

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 61 17 9 8 4 1 0 79 12 358
2020 NB-05 60 30 0 0 10 0 0 90 10 10
2020 NB-06 50 27 8 12 4 0 0 77 15 26
2020 NB-07 71 11 8 8 3 0 0 82 11 38
2020 NB-08 48 29 19 0 5 0 0 76 5 21
2020 NB-09 66 6 10 4 10 4 0 75 15 50
2020 NB-10 59 16 8 14 2 0 0 75 16 85
2020 NB-11 65 18 6 10 2 0 0 82 12 51
2020 NB-12 62 20 9 0 7 2 0 84 7 45
2020 NB-14 64 21 7 7 0 0 0 86 7 14
2019 NB 46 33 9 8 3 0 1 79 12 346
2019 NB-04 62 23 8 8 0 0 0 85 8 13
2019 NB-06 48 30 11 7 4 0 0 78 11 27
2019 NB-07 33 43 14 5 5 0 0 76 10 21
2019 NB-08 41 31 6 16 6 0 0 72 22 32
2019 NB-09 46 33 8 8 5 0 0 79 13 39
2019 NB-10 51 36 7 5 1 0 0 86 7 73
2019 NB-11 38 31 12 13 4 0 2 71 18 52
2019 NB-12 52 24 12 6 6 0 0 76 12 50
2019 NB-14 75 25 0 0 0 0 0 100 0 12
2018 NB 42 32 13 5 8 0 0 74 13 171
2018 NB-06 50 40 0 0 10 0 0 90 10 10
2018 NB-07 43 36 21 0 0 0 0 79 0 14
2018 NB-08 20 27 13 13 27 0 0 47 40 15
2018 NB-09 38 24 19 10 10 0 0 62 19 21
2018 NB-10 40 43 13 0 5 0 0 83 5 40
2018 NB-11 38 33 13 4 13 0 0 71 17 24
2018 NB-12 54 33 4 4 4 0 0 88 8 24
2017 NB 45 32 10 4 8 0 1 78 12 167
2017 NB-07 35 35 6 12 12 0 0 71 24 17
2017 NB-08 20 60 7 7 7 0 0 80 13 15
2017 NB-09 30 43 17 4 4 0 0 74 9 23
2017 NB-10 51 34 12 0 2 0 0 85 2 41
2017 NB-11 39 17 17 6 17 0 6 59 24 18
2017 NB-12 58 25 4 0 13 0 0 83 13 24
2014 NB 49 29 9 9 4 1 0 78 13 185
2014 NB-04 75 17 8 0 0 0 0 92 0 12
2014 NB-07 32 53 5 11 0 0 0 84 11 19
2014 NB-08 52 24 14 10 0 0 0 76 10 21
2014 NB-09 35 38 8 8 12 0 0 73 19 26
2014 NB-10 45 29 16 6 3 0 0 74 10 31
2014 NB-11 67 21 8 4 0 0 0 88 4 24
2014 NB-12 57 18 7 11 4 4 0 78 15 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 31 31 15 10 8 4 0 66 18 359
2020 NB-05 50 20 10 0 10 10 0 78 11 10
2020 NB-06 38 23 15 15 0 8 0 67 17 26
2020 NB-07 42 34 11 5 3 5 0 81 8 38
2020 NB-08 38 38 10 5 5 5 0 80 10 21
2020 NB-09 25 27 22 10 12 4 0 55 22 51
2020 NB-10 13 41 19 15 9 2 0 55 25 85
2020 NB-11 24 29 18 10 12 8 0 57 23 51
2020 NB-12 42 29 9 9 7 4 0 74 16 45
2020 NB-14 86 7 0 7 0 0 0 93 7 14
2019 NB 16 32 18 16 13 5 0 51 30 345
2019 NB-04 31 31 15 8 0 15 0 73 9 13
2019 NB-06 22 37 7 15 19 0 0 59 33 27
2019 NB-07 15 25 30 10 10 10 0 44 22 20
2019 NB-08 13 34 16 28 6 3 0 48 35 32
2019 NB-09 10 13 33 18 15 10 0 26 37 39
2019 NB-10 9 32 19 15 19 5 0 44 36 74
2019 NB-11 17 35 17 21 8 2 0 53 29 52
2019 NB-12 16 42 14 6 18 4 0 60 25 50
2019 NB-14 45 55 0 0 0 0 0 100 0 11
2018 NB 9 35 18 21 14 3 0 46 36 176
2018 NB-06 10 50 30 0 10 0 0 60 10 10
2018 NB-07 7 47 13 7 20 7 0 57 29 15
2018 NB-08 6 44 0 31 19 0 0 50 50 16
2018 NB-09 0 24 29 29 14 5 0 25 45 21
2018 NB-10 5 28 23 28 15 3 0 33 44 40
2018 NB-11 8 44 16 16 16 0 0 52 32 25
2018 NB-12 12 44 12 20 8 4 0 58 29 25
2017 NB 13 32 17 23 9 7 0 48 34 167
2017 NB-07 18 18 6 29 18 12 0 40 53 17
2017 NB-08 0 20 13 40 20 7 0 21 64 15
2017 NB-09 9 26 26 17 0 22 0 44 22 23
2017 NB-10 20 37 12 24 2 5 0 59 28 41
2017 NB-11 0 44 28 17 11 0 0 44 28 18
2017 NB-12 8 46 13 21 13 0 0 54 33 24
2014 NB 27 40 12 11 4 6 0 71 16 185
2014 NB-04 42 33 17 0 8 0 0 75 8 12
2014 NB-07 26 37 16 5 5 11 0 71 12 19
2014 NB-08 29 43 10 0 10 10 0 79 11 21
2014 NB-09 23 42 12 23 0 0 0 65 23 26
2014 NB-10 26 42 19 3 6 3 0 70 10 31
2014 NB-11 33 38 8 8 4 8 0 77 14 24
2014 NB-12 25 43 7 18 0 7 0 73 19 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 29 31 19 12 9 0 0 60 22 356
2020 NB-05 40 30 10 0 20 0 0 70 20 10
2020 NB-06 42 19 12 23 4 0 0 62 27 26
2020 NB-07 49 27 14 8 3 0 0 76 11 37
2020 NB-08 38 33 14 10 5 0 0 71 14 21
2020 NB-09 20 29 31 8 12 0 0 49 20 51
2020 NB-10 10 43 20 17 11 0 0 52 27 84
2020 NB-11 24 24 27 14 12 0 0 47 25 51
2020 NB-12 39 32 7 14 9 0 0 70 23 44
2020 NB-14 71 14 7 7 0 0 0 86 7 14
2019 NB 16 28 13 23 20 1 0 44 43 346
2019 NB-04 31 31 8 23 8 0 0 62 31 13
2019 NB-06 26 33 4 15 22 0 0 59 37 27
2019 NB-07 15 40 5 25 15 0 0 55 40 20
2019 NB-08 9 31 19 22 13 6 0 43 37 32
2019 NB-09 10 18 18 28 26 0 0 28 54 39
2019 NB-10 7 28 14 24 26 1 0 36 51 74
2019 NB-11 13 31 13 25 17 0 0 44 42 52
2019 NB-12 16 28 12 20 24 0 0 44 44 50
2019 NB-14 58 17 8 17 0 0 0 75 17 12
2018 NB 6 31 15 26 21 1 0 38 47 175
2018 NB-06 0 50 10 30 10 0 0 50 40 10
2018 NB-07 7 47 13 20 13 0 0 53 33 15
2018 NB-08 6 31 6 25 31 0 0 38 56 16
2018 NB-09 0 19 29 29 19 5 0 20 50 21
2018 NB-10 5 28 10 31 26 0 0 33 56 39
2018 NB-11 4 24 16 20 36 0 0 28 56 25
2018 NB-12 8 40 20 24 8 0 0 48 32 25
2017 NB 12 27 18 28 14 1 0 39 43 167
2017 NB-07 18 24 12 24 24 0 0 41 47 17
2017 NB-08 0 7 27 33 33 0 0 7 67 15
2017 NB-09 9 26 26 30 4 4 0 36 36 23
2017 NB-10 10 32 20 32 7 0 0 41 39 41
2017 NB-11 0 28 17 33 22 0 0 28 56 18
2017 NB-12 21 25 21 17 17 0 0 46 33 24
2014 NB 20 47 16 9 6 2 0 68 16 185
2014 NB-04 42 33 17 0 8 0 0 75 8 12
2014 NB-07 16 58 16 0 11 0 0 74 11 19
2014 NB-08 29 33 14 10 14 0 0 62 24 21
2014 NB-09 15 50 12 15 4 4 0 68 20 26
2014 NB-10 16 42 23 10 10 0 0 58 19 31
2014 NB-11 29 42 13 8 8 0 0 71 17 24
2014 NB-12 21 57 11 7 0 4 0 81 7 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 20 30 20 17 11 2 0 51 29 358
2020 NB-05 30 30 20 0 10 10 0 67 11 10
2020 NB-06 31 35 15 12 4 4 0 68 16 26
2020 NB-07 34 34 11 16 3 3 0 70 19 38
2020 NB-08 29 29 14 24 5 0 0 57 29 21
2020 NB-09 16 30 28 14 10 2 0 47 24 50
2020 NB-10 7 31 24 22 14 2 0 39 37 85
2020 NB-11 18 20 25 20 18 0 0 37 37 51
2020 NB-12 27 36 9 16 13 0 0 62 29 45
2020 NB-14 29 29 21 21 0 0 0 57 21 14
2019 NB 9 26 18 24 20 3 0 36 45 345
2019 NB-04 31 8 23 15 15 8 0 42 33 13
2019 NB-06 7 52 7 19 15 0 0 59 33 27
2019 NB-07 5 30 20 20 20 5 0 37 42 20
2019 NB-08 9 28 13 31 13 6 0 40 47 32
2019 NB-09 5 13 36 21 23 3 0 18 45 39
2019 NB-10 7 18 18 31 26 1 0 25 58 74
2019 NB-11 10 29 17 27 15 2 0 39 43 52
2019 NB-12 2 32 16 22 28 0 0 34 50 50
2019 NB-14 36 27 9 18 9 0 0 64 27 11
2018 NB 3 23 22 25 24 2 0 27 50 176
2018 NB-06 0 50 20 20 10 0 0 50 30 10
2018 NB-07 0 53 7 20 20 0 0 53 40 15
2018 NB-08 6 19 19 31 25 0 0 25 56 16
2018 NB-09 0 10 29 33 24 5 0 10 60 21
2018 NB-10 3 10 25 28 30 5 0 13 61 40
2018 NB-11 4 20 16 20 40 0 0 24 60 25
2018 NB-12 4 36 24 24 12 0 0 40 36 25
2017 NB 9 23 19 30 14 5 0 34 46 166
2017 NB-07 18 12 18 29 18 6 0 31 50 17
2017 NB-08 0 7 13 53 27 0 0 7 80 15
2017 NB-09 5 18 23 45 0 9 0 25 50 22
2017 NB-10 2 32 17 24 12 12 0 39 42 41
2017 NB-11 0 28 22 28 22 0 0 28 50 18
2017 NB-12 13 29 17 25 17 0 0 42 42 24
2014 NB 16 39 21 14 6 5 0 57 21 185
2014 NB-04 42 17 25 8 8 0 0 58 17 12
2014 NB-07 11 47 32 0 11 0 0 58 11 19
2014 NB-08 14 29 19 24 5 10 0 47 32 21
2014 NB-09 12 27 27 23 8 4 0 40 32 26
2014 NB-10 16 35 19 16 6 6 0 55 24 31
2014 NB-11 17 42 25 4 8 4 0 61 13 24
2014 NB-12 18 57 11 14 0 0 0 75 14 28

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 21 34 17 15 12 1 0 56 27 359
2020 NB-05 30 30 30 0 10 0 0 60 10 10
2020 NB-06 23 46 4 12 12 4 0 72 24 26
2020 NB-07 32 47 5 8 5 3 0 81 14 38
2020 NB-08 38 10 19 24 10 0 0 48 33 21
2020 NB-09 10 29 27 16 16 2 0 40 32 51
2020 NB-10 8 38 20 20 14 0 0 46 34 85
2020 NB-11 22 24 20 20 16 0 0 45 35 51
2020 NB-12 33 38 9 9 11 0 0 71 20 45
2020 NB-14 29 43 21 7 0 0 0 71 7 14
2019 NB 10 28 17 24 20 2 0 38 44 346
2019 NB-04 31 23 23 15 8 0 0 54 23 13
2019 NB-06 8 35 23 12 19 4 0 44 32 26
2019 NB-07 10 19 19 29 24 0 0 29 52 21
2019 NB-08 13 25 9 25 19 9 0 41 48 32
2019 NB-09 5 21 18 23 31 3 0 26 55 39
2019 NB-10 7 22 15 26 28 3 0 29 56 74
2019 NB-11 8 31 13 35 13 0 0 38 48 52
2019 NB-12 6 40 18 20 16 0 0 46 36 50
2019 NB-14 33 42 17 8 0 0 0 75 8 12
2018 NB 3 29 14 28 25 1 0 33 53 175
2018 NB-06 0 50 20 0 30 0 0 50 30 10
2018 NB-07 7 40 13 27 13 0 0 47 40 15
2018 NB-08 0 25 6 38 31 0 0 25 69 16
2018 NB-09 5 10 14 43 29 0 0 14 71 21
2018 NB-10 3 23 18 30 28 0 0 25 58 40
2018 NB-11 4 32 12 24 28 0 0 36 52 25
2018 NB-12 0 42 8 33 17 0 0 42 50 24
2017 NB 7 30 15 31 14 3 0 38 47 166
2017 NB-07 6 24 24 29 18 0 0 29 47 17
2017 NB-08 0 7 40 20 33 0 0 7 53 15
2017 NB-09 4 39 17 17 17 4 0 45 36 23
2017 NB-10 7 29 10 34 12 7 0 39 50 41
2017 NB-11 6 28 11 39 17 0 0 33 56 18
2017 NB-12 0 43 9 35 9 4 0 45 45 23
2014 NB 21 30 24 16 8 1 0 51 24 185
2014 NB-04 33 17 33 8 8 0 0 50 17 12
2014 NB-07 16 32 37 5 11 0 0 47 16 19
2014 NB-08 24 19 33 19 5 0 0 43 24 21
2014 NB-09 19 35 19 15 12 0 0 54 27 26
2014 NB-10 29 26 16 16 13 0 0 55 29 31
2014 NB-11 17 42 21 13 8 0 0 58 21 24
2014 NB-12 21 46 21 7 4 0 0 68 11 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 32 37 12 10 8 0 1 70 18 359
2020 NB-05 30 50 0 0 20 0 0 80 20 10
2020 NB-06 31 27 12 19 12 0 0 58 31 26
2020 NB-07 42 32 13 8 5 0 0 74 13 38
2020 NB-08 38 38 10 5 10 0 0 76 14 21
2020 NB-09 33 29 22 6 10 0 0 63 16 51
2020 NB-10 25 49 9 11 6 0 0 74 16 85
2020 NB-11 31 35 14 10 8 0 2 68 18 51
2020 NB-12 27 49 7 7 7 0 4 79 14 45
2020 NB-14 50 14 7 29 0 0 0 64 29 14
2019 NB 21 43 11 17 8 0 0 64 25 345
2019 NB-04 23 23 15 23 8 8 0 50 33 13
2019 NB-06 19 41 7 26 7 0 0 59 33 27
2019 NB-07 24 43 14 14 5 0 0 67 19 21
2019 NB-08 19 53 16 9 3 0 0 72 13 32
2019 NB-09 13 38 13 28 5 0 3 53 34 39
2019 NB-10 18 48 11 12 11 0 0 66 23 73
2019 NB-11 21 37 12 25 6 0 0 58 31 52
2019 NB-12 22 44 8 14 12 0 0 66 26 50
2019 NB-14 45 27 9 9 9 0 0 73 18 11
2018 NB 18 39 17 17 10 0 0 57 26 175
2018 NB-06 30 40 20 10 0 0 0 70 10 10
2018 NB-07 33 20 20 7 20 0 0 53 27 15
2018 NB-08 6 50 6 31 6 0 0 56 38 16
2018 NB-09 5 29 19 29 19 0 0 33 48 21
2018 NB-10 13 43 18 20 8 0 0 55 28 40
2018 NB-11 12 52 16 12 8 0 0 64 20 25
2018 NB-12 28 40 20 4 8 0 0 68 12 25
2017 NB 22 41 14 17 6 1 0 63 23 166
2017 NB-07 18 53 0 18 6 6 0 75 25 17
2017 NB-08 7 27 40 20 7 0 0 33 27 15
2017 NB-09 22 39 13 26 0 0 0 61 26 23
2017 NB-10 22 34 20 15 10 0 0 56 24 41
2017 NB-11 28 44 6 17 6 0 0 72 22 18
2017 NB-12 29 46 0 17 8 0 0 75 25 24
2014 NB 25 47 11 10 7 0 0 72 16 184
2014 NB-04 27 55 9 9 0 0 0 82 9 11
2014 NB-07 32 37 5 21 5 0 0 68 26 19
2014 NB-08 33 29 29 5 5 0 0 62 10 21
2014 NB-09 19 38 19 12 12 0 0 58 23 26
2014 NB-10 23 48 13 6 10 0 0 71 16 31
2014 NB-11 25 42 8 17 8 0 0 67 25 24
2014 NB-12 32 57 0 7 4 0 0 89 11 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 28 43 10 14 6 0 0 71 20 357
2020 NB-05 20 50 10 10 10 0 0 70 20 10
2020 NB-06 35 35 4 23 4 0 0 69 27 26
2020 NB-07 38 27 16 14 5 0 0 65 19 37
2020 NB-08 29 43 14 14 0 0 0 71 14 21
2020 NB-09 28 44 14 10 4 0 0 72 14 50
2020 NB-10 20 49 11 14 6 0 0 69 20 85
2020 NB-11 24 39 10 18 10 0 0 63 27 51
2020 NB-12 31 49 4 9 7 0 0 80 16 45
2020 NB-14 43 50 0 7 0 0 0 93 7 14
2019 NB 21 44 12 17 6 0 0 64 23 346
2019 NB-04 23 23 8 23 23 0 0 46 46 13
2019 NB-06 26 48 11 11 4 0 0 74 15 27
2019 NB-07 19 52 5 14 10 0 0 71 24 21
2019 NB-08 19 41 28 13 0 0 0 59 13 32
2019 NB-09 18 44 13 23 3 0 0 62 26 39
2019 NB-10 12 40 19 23 5 0 0 52 29 73
2019 NB-11 17 44 8 23 8 0 0 62 31 52
2019 NB-12 22 48 10 8 12 0 0 70 20 50
2019 NB-14 42 58 0 0 0 0 0 100 0 12
2018 NB 18 43 14 15 10 0 0 61 26 176
2018 NB-06 20 50 20 10 0 0 0 70 10 10
2018 NB-07 27 40 7 13 13 0 0 67 27 15
2018 NB-08 6 38 6 31 19 0 0 44 50 16
2018 NB-09 19 38 10 14 19 0 0 57 33 21
2018 NB-10 23 45 18 8 8 0 0 68 15 40
2018 NB-11 12 40 16 16 16 0 0 52 32 25
2018 NB-12 24 40 12 20 4 0 0 64 24 25
2017 NB 20 47 11 16 5 0 0 67 21 166
2017 NB-07 29 35 6 24 6 0 0 65 29 17
2017 NB-08 7 60 13 13 7 0 0 67 20 15
2017 NB-09 30 52 4 13 0 0 0 83 13 23
2017 NB-10 15 59 12 12 2 0 0 73 15 41
2017 NB-11 11 33 17 39 0 0 0 44 39 18
2017 NB-12 33 29 4 13 21 0 0 63 33 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 29 14 10 6 0 0 70 17 358
2020 NB-05 60 10 20 0 10 0 0 70 10 10
2020 NB-06 35 31 12 12 12 0 0 65 23 26
2020 NB-07 45 37 5 11 3 0 0 82 13 38
2020 NB-08 52 29 10 0 10 0 0 81 10 21
2020 NB-09 43 16 22 6 12 2 0 60 18 51
2020 NB-10 33 32 19 14 2 0 0 65 16 85
2020 NB-11 43 25 12 12 8 0 0 69 20 51
2020 NB-12 32 50 7 7 5 0 0 82 11 44
2020 NB-14 57 7 14 14 7 0 0 64 21 14
2019 NB 37 34 14 11 4 0 0 71 15 346
2019 NB-04 54 15 23 0 0 0 8 75 0 13
2019 NB-06 30 52 4 11 4 0 0 81 15 27
2019 NB-07 33 33 19 14 0 0 0 67 14 21
2019 NB-08 28 41 16 13 3 0 0 69 16 32
2019 NB-09 36 36 13 10 5 0 0 72 15 39
2019 NB-10 38 36 15 8 3 0 0 74 11 74
2019 NB-11 37 27 10 18 8 0 0 65 25 51
2019 NB-12 34 32 18 10 6 0 0 66 16 50
2019 NB-14 75 17 8 0 0 0 0 92 0 12
2018 NB 30 40 12 10 7 0 0 71 17 174
2018 NB-06 20 60 10 0 10 0 0 80 10 10
2018 NB-07 40 47 0 7 7 0 0 87 13 15
2018 NB-08 25 31 25 13 6 0 0 56 19 16
2018 NB-09 19 38 5 19 19 0 0 57 38 21
2018 NB-10 38 40 10 8 5 0 0 78 13 40
2018 NB-11 29 29 21 13 8 0 0 58 21 24
2018 NB-12 32 44 12 8 4 0 0 76 12 25
2017 NB 34 37 10 11 7 1 1 72 18 167
2017 NB-07 35 24 12 6 18 6 0 63 25 17
2017 NB-08 20 53 0 13 13 0 0 73 27 15
2017 NB-09 22 48 4 22 4 0 0 70 26 23
2017 NB-10 27 44 17 10 2 0 0 71 12 41
2017 NB-11 33 22 11 22 6 0 6 59 29 18
2017 NB-12 46 38 4 4 8 0 0 83 13 24
2014 NB 35 36 11 12 4 1 0 72 17 185
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 32 47 5 11 5 0 0 79 16 19
2014 NB-08 43 24 19 14 0 0 0 67 14 21
2014 NB-09 31 27 15 19 8 0 0 58 27 26
2014 NB-10 35 39 13 10 3 0 0 74 13 31
2014 NB-11 38 42 13 8 0 0 0 79 8 24
2014 NB-12 25 46 4 18 4 4 0 74 22 28

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 35 39 12 12 3 1 0 74 14 355
2020 NB-05 20 40 20 20 0 0 0 60 20 10
2020 NB-06 35 35 23 8 0 0 0 69 8 26
2020 NB-07 34 47 11 3 3 3 0 84 5 38
2020 NB-08 38 29 24 10 0 0 0 67 10 21
2020 NB-09 43 39 6 6 6 0 0 82 12 51
2020 NB-10 27 46 7 19 0 0 0 74 19 84
2020 NB-11 33 33 18 14 0 2 0 68 14 51
2020 NB-12 36 36 11 9 9 0 0 71 18 45
2020 NB-14 54 38 0 8 0 0 0 92 8 13
2019 NB 30 41 12 13 5 0 0 71 17 344
2019 NB-04 23 31 0 38 8 0 0 54 46 13
2019 NB-06 23 38 19 15 4 0 0 62 19 26
2019 NB-07 29 38 14 19 0 0 0 67 19 21
2019 NB-08 31 44 13 9 3 0 0 75 13 32
2019 NB-09 26 41 15 10 8 0 0 67 18 39
2019 NB-10 24 50 9 11 5 0 0 74 16 74
2019 NB-11 25 43 14 14 2 0 2 70 16 51
2019 NB-12 33 37 8 12 10 0 0 69 22 49
2019 NB-14 75 17 0 8 0 0 0 92 8 12
2018 NB 20 51 13 13 3 0 1 71 16 175
2018 NB-06 20 50 20 10 0 0 0 70 10 10
2018 NB-07 13 53 27 0 7 0 0 67 7 15
2018 NB-08 25 50 13 0 13 0 0 75 13 16
2018 NB-09 24 24 19 29 5 0 0 48 33 21
2018 NB-10 20 60 0 20 0 0 0 80 20 40
2018 NB-11 16 52 8 24 0 0 0 68 24 25
2018 NB-12 29 46 13 4 4 0 4 78 9 24
2017 NB 31 42 10 10 7 0 0 73 17 165
2017 NB-07 29 29 24 6 12 0 0 59 18 17
2017 NB-08 13 40 13 13 20 0 0 53 33 15
2017 NB-09 43 43 9 0 4 0 0 87 4 23
2017 NB-10 28 49 15 5 3 0 0 77 8 39
2017 NB-11 28 44 6 22 0 0 0 72 22 18
2017 NB-12 42 38 0 13 8 0 0 79 21 24
2014 NB 32 42 14 9 4 0 0 74 12 185
2014 NB-04 50 33 0 8 8 0 0 83 17 12
2014 NB-07 32 42 16 5 5 0 0 74 11 19
2014 NB-08 29 33 29 5 5 0 0 62 10 21
2014 NB-09 23 38 12 19 8 0 0 62 27 26
2014 NB-10 35 45 10 10 0 0 0 81 10 31
2014 NB-11 46 42 13 0 0 0 0 88 0 24
2014 NB-12 32 50 11 0 7 0 0 82 7 28

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 47 23 13 8 7 2 1 71 15 359
2020 NB-05 60 20 0 10 0 10 0 89 11 10
2020 NB-06 35 31 8 12 12 4 0 68 24 26
2020 NB-07 61 24 5 3 5 3 0 86 8 38
2020 NB-08 43 29 19 0 10 0 0 71 10 21
2020 NB-09 43 22 14 10 10 2 0 66 20 51
2020 NB-10 39 29 18 6 7 0 1 69 13 85
2020 NB-11 49 16 16 14 6 0 0 65 20 51
2020 NB-12 56 22 7 4 7 2 2 81 12 45
2020 NB-14 57 7 14 14 0 0 7 69 15 14

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 26 30 15 18 9 2 0 57 28 355
2020 NB-05 30 40 0 0 20 10 0 78 22 10
2020 NB-06 31 15 12 31 12 0 0 46 42 26
2020 NB-07 37 39 5 11 3 5 0 81 14 38
2020 NB-08 33 14 24 19 10 0 0 48 29 21
2020 NB-09 25 31 22 12 10 0 0 57 22 51
2020 NB-10 13 33 20 24 10 0 0 46 34 83
2020 NB-11 18 30 16 28 4 4 0 50 33 50
2020 NB-12 31 31 13 7 16 2 0 64 23 45
2020 NB-14 50 29 7 14 0 0 0 79 14 14
2019 NB 18 29 14 20 17 2 0 48 38 345
2019 NB-04 23 8 15 23 23 8 0 33 50 13
2019 NB-06 11 33 7 22 26 0 0 44 48 27
2019 NB-07 14 38 10 19 14 5 0 55 35 21
2019 NB-08 22 31 6 25 13 3 0 55 39 32
2019 NB-09 13 28 10 36 10 0 3 42 47 39
2019 NB-10 11 35 23 16 15 0 0 46 31 74
2019 NB-11 20 24 18 18 22 0 0 43 39 51
2019 NB-12 26 26 12 16 16 4 0 54 33 50
2019 NB-14 42 25 25 8 0 0 0 67 8 12
2018 NB 11 34 21 21 13 1 0 45 34 176
2018 NB-06 10 20 20 20 30 0 0 30 50 10
2018 NB-07 7 47 13 20 13 0 0 53 33 15
2018 NB-08 6 38 31 6 19 0 0 44 25 16
2018 NB-09 5 38 14 24 19 0 0 43 43 21
2018 NB-10 13 28 18 30 13 0 0 40 43 40
2018 NB-11 12 28 32 24 4 0 0 40 28 25
2018 NB-12 12 48 20 16 4 0 0 60 20 25
2017 NB 16 40 17 18 7 2 0 57 25 167
2017 NB-07 12 35 6 35 12 0 0 47 47 17
2017 NB-08 7 33 27 20 13 0 0 40 33 15
2017 NB-09 17 52 17 13 0 0 0 70 13 23
2017 NB-10 12 46 15 10 10 7 0 63 21 41
2017 NB-11 22 22 17 39 0 0 0 44 39 18
2017 NB-12 29 33 21 13 4 0 0 63 17 24
2014 NB 32 35 12 16 5 1 0 67 21 185
2014 NB-04 33 33 25 0 8 0 0 67 8 12
2014 NB-07 26 42 5 21 5 0 0 68 26 19
2014 NB-08 38 24 5 24 10 0 0 62 33 21
2014 NB-09 23 27 19 27 4 0 0 50 31 26
2014 NB-10 29 45 6 16 3 0 0 74 19 31
2014 NB-11 42 38 13 8 0 0 0 79 8 24
2014 NB-12 50 32 11 4 0 4 0 85 4 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 19 22 15 19 20 2 3 44 41 357
2020 NB-05 10 40 0 20 30 0 0 50 50 10
2020 NB-06 15 27 4 15 35 4 0 44 52 26
2020 NB-07 26 26 18 16 8 5 0 56 25 38
2020 NB-08 19 19 14 19 24 0 5 40 45 21
2020 NB-09 22 22 20 12 22 4 0 45 35 51
2020 NB-10 10 22 20 25 23 0 0 31 48 83
2020 NB-11 20 20 16 25 14 2 4 42 42 51
2020 NB-12 22 27 2 18 18 0 13 56 41 45
2020 NB-14 43 7 21 14 7 0 7 54 23 14
2019 NB 16 21 14 20 25 3 2 38 47 346
2019 NB-04 15 8 23 23 23 8 0 25 50 13
2019 NB-06 4 19 12 19 42 4 0 24 64 26
2019 NB-07 14 24 33 19 10 0 0 38 29 21
2019 NB-08 13 25 13 16 31 3 0 39 48 32
2019 NB-09 13 21 10 26 21 8 3 37 51 39
2019 NB-10 9 27 14 26 24 0 0 36 50 74
2019 NB-11 17 21 15 25 21 0 0 38 46 52
2019 NB-12 22 20 14 12 24 2 6 46 39 50
2019 NB-14 50 8 17 8 8 0 8 64 18 12
2018 NB 9 28 19 20 22 1 1 37 43 175
2018 NB-06 10 10 20 30 30 0 0 20 60 10
2018 NB-07 7 33 27 0 27 0 7 43 29 15
2018 NB-08 13 19 31 25 13 0 0 31 38 16
2018 NB-09 0 19 24 24 29 5 0 20 55 21
2018 NB-10 5 30 13 25 28 0 0 35 53 40
2018 NB-11 16 36 24 12 12 0 0 52 24 25
2018 NB-12 4 33 21 25 13 0 4 39 39 24
2017 NB 15 29 17 22 13 1 3 46 36 167
2017 NB-07 18 41 6 24 12 0 0 59 35 17
2017 NB-08 7 27 20 27 20 0 0 33 47 15
2017 NB-09 22 13 22 13 22 0 9 38 38 23
2017 NB-10 7 37 17 22 12 5 0 46 36 41
2017 NB-11 11 39 11 39 0 0 0 50 39 18
2017 NB-12 33 33 21 0 8 0 4 70 9 24
2014 NB 28 30 9 16 15 1 1 59 31 185
2014 NB-04 33 33 8 17 8 0 0 67 25 12
2014 NB-07 32 21 11 16 21 0 0 53 37 19
2014 NB-08 48 10 14 14 14 0 0 57 29 21
2014 NB-09 8 42 8 27 15 0 0 50 42 26
2014 NB-10 29 29 10 10 19 0 3 60 30 31
2014 NB-11 29 38 13 8 8 4 0 70 17 24
2014 NB-12 32 43 4 7 11 4 0 78 19 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 48 22 15 6 4 1 4 74 11 359
2020 NB-05 40 20 40 0 0 0 0 60 0 10
2020 NB-06 54 23 8 4 4 0 8 83 8 26
2020 NB-07 58 24 8 3 5 0 3 84 8 38
2020 NB-08 43 33 0 5 5 0 14 89 11 21
2020 NB-09 47 24 14 6 4 2 4 75 10 51
2020 NB-10 38 20 28 8 4 0 2 59 12 85
2020 NB-11 45 24 10 6 6 4 6 76 13 51
2020 NB-12 56 20 9 7 7 2 0 77 14 45
2020 NB-14 50 7 21 7 7 0 7 62 15 14
2019 NB 48 28 10 7 3 1 3 80 10 346
2019 NB-04 46 15 15 0 8 0 15 73 9 13
2019 NB-06 69 12 12 4 4 0 0 81 8 26
2019 NB-07 48 24 10 19 0 0 0 71 19 21
2019 NB-08 41 28 13 9 3 0 6 73 13 32
2019 NB-09 38 38 10 5 0 0 8 83 6 39
2019 NB-10 45 32 9 9 1 1 1 79 11 74
2019 NB-11 37 40 13 0 8 0 2 78 8 52
2019 NB-12 60 20 8 10 2 0 0 80 12 50
2019 NB-14 75 8 0 0 0 8 8 100 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 46 22 18 6 4 1 2 70 11 359
2020 NB-05 40 10 50 0 0 0 0 50 0 10
2020 NB-06 50 15 19 4 8 0 4 68 12 26
2020 NB-07 50 26 16 3 3 0 3 78 5 38
2020 NB-08 43 19 5 14 5 5 10 72 22 21
2020 NB-09 39 27 14 8 8 0 4 69 16 51
2020 NB-10 36 29 26 6 1 1 0 67 7 85
2020 NB-11 53 16 20 4 4 2 2 71 8 51
2020 NB-12 51 18 16 9 7 0 0 69 16 45
2020 NB-14 71 14 7 0 0 0 7 92 0 14
2019 NB 39 26 16 7 6 2 3 69 13 347
2019 NB-04 23 23 8 15 15 8 8 55 36 13
2019 NB-06 33 15 22 22 7 0 0 48 30 27
2019 NB-07 33 24 29 5 10 0 0 57 14 21
2019 NB-08 34 22 19 6 6 6 6 64 14 32
2019 NB-09 33 28 21 3 8 0 8 67 11 39
2019 NB-10 39 43 5 5 5 1 0 84 11 74
2019 NB-11 35 25 23 6 8 0 4 62 14 52
2019 NB-12 54 14 22 6 2 2 0 69 8 50
2019 NB-14 75 8 0 0 0 8 8 100 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 68 11 6 3 3 6 2 86 7 357
2020 NB-05 50 30 10 0 10 0 0 80 10 10
2020 NB-06 69 8 8 4 0 4 8 87 4 26
2020 NB-07 84 8 3 0 0 5 0 97 0 38
2020 NB-08 57 14 10 5 5 0 10 79 11 21
2020 NB-09 66 10 4 2 12 4 2 81 15 50
2020 NB-10 62 14 5 7 1 9 1 86 9 85
2020 NB-11 67 10 12 0 2 8 2 85 2 51
2020 NB-12 77 2 7 5 2 7 0 85 7 44
2020 NB-14 79 7 0 7 0 0 7 92 8 14
2019 NB 67 9 6 5 4 5 4 84 10 343
2019 NB-04 54 0 15 15 0 8 8 64 18 13
2019 NB-06 63 11 15 0 7 4 0 77 8 27
2019 NB-07 57 14 5 5 5 14 0 83 11 21
2019 NB-08 47 22 3 3 6 6 13 85 12 32
2019 NB-09 63 3 8 0 8 8 11 81 10 38
2019 NB-10 72 10 4 6 6 3 0 84 11 72
2019 NB-11 75 2 8 4 2 6 4 85 6 52
2019 NB-12 74 12 4 6 2 0 2 88 8 50
2019 NB-14 82 0 0 0 0 9 9 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 70 9 5 2 1 2 9 90 4 359
2020 NB-05 50 0 0 20 20 10 0 56 44 10
2020 NB-06 65 4 15 0 0 0 15 82 0 26
2020 NB-07 71 18 8 0 0 0 3 92 0 38
2020 NB-08 57 24 5 0 5 0 10 89 5 21
2020 NB-09 63 14 2 4 2 2 14 91 7 51
2020 NB-10 74 7 6 2 1 2 7 90 4 85
2020 NB-11 78 6 2 2 0 2 10 96 2 51
2020 NB-12 80 4 4 0 0 2 9 95 0 45
2020 NB-14 79 0 7 0 0 0 14 92 0 14
2019 NB 77 6 2 2 1 3 8 94 4 346
2019 NB-04 54 15 8 0 0 8 15 90 0 13
2019 NB-06 85 7 0 4 0 0 4 96 4 27
2019 NB-07 81 5 0 0 0 5 10 100 0 21
2019 NB-08 72 3 3 0 3 3 16 92 4 32
2019 NB-09 69 10 3 0 0 8 10 97 0 39
2019 NB-10 81 5 1 4 3 3 3 91 7 74
2019 NB-11 78 6 2 2 2 0 10 93 4 51
2019 NB-12 88 6 2 0 0 0 4 98 0 50
2019 NB-14 83 0 0 0 0 8 8 100 0 12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 30 41 11 12 6 0 0 71 18 356
2020 NB-05 30 30 10 10 20 0 0 60 30 10
2020 NB-06 38 31 8 19 4 0 0 69 23 26
2020 NB-07 34 32 16 13 5 0 0 66 18 38
2020 NB-08 20 50 10 10 10 0 0 70 20 20
2020 NB-09 33 31 18 14 4 0 0 65 18 51
2020 NB-10 16 55 11 12 6 0 0 72 18 85
2020 NB-11 28 50 10 8 4 0 0 78 12 50
2020 NB-12 36 41 9 2 11 0 0 77 14 44
2020 NB-14 71 29 0 0 0 0 0 100 0 14
2019 NB 23 42 13 14 8 0 0 65 22 346
2019 NB-04 31 8 23 23 15 0 0 38 38 13
2019 NB-06 22 48 11 7 11 0 0 70 19 27
2019 NB-07 19 48 10 14 10 0 0 67 24 21
2019 NB-08 13 44 19 25 0 0 0 56 25 32
2019 NB-09 10 54 13 13 10 0 0 64 23 39
2019 NB-10 12 52 16 12 7 0 0 64 19 73
2019 NB-11 21 29 21 17 12 0 0 50 29 52
2019 NB-12 34 44 6 14 2 0 0 78 16 50
2019 NB-14 100 0 0 0 0 0 0 100 0 12
2018 NB 16 45 20 13 6 0 0 61 19 175
2018 NB-06 30 50 10 0 10 0 0 80 10 10
2018 NB-07 21 43 14 14 7 0 0 64 21 14
2018 NB-08 19 31 31 19 0 0 0 50 19 16
2018 NB-09 14 14 29 33 10 0 0 29 43 21
2018 NB-10 5 55 18 15 8 0 0 60 23 40
2018 NB-11 8 68 12 8 4 0 0 76 12 25
2018 NB-12 24 56 8 4 8 0 0 80 12 25
2017 NB 25 46 10 14 5 1 0 71 19 167
2017 NB-07 29 65 0 0 6 0 0 94 6 17
2017 NB-08 0 67 13 13 7 0 0 67 20 15
2017 NB-09 26 43 9 17 4 0 0 70 22 23
2017 NB-10 29 34 17 17 0 2 0 65 18 41
2017 NB-11 17 33 6 39 6 0 0 50 44 18
2017 NB-12 38 42 8 8 4 0 0 79 13 24
2014 NB 23 51 9 12 4 1 0 74 16 185
2014 NB-04 42 42 8 8 0 0 0 83 8 12
2014 NB-07 16 42 21 11 11 0 0 58 21 19
2014 NB-08 24 43 24 5 0 5 0 70 5 21
2014 NB-09 19 46 12 15 8 0 0 65 23 26
2014 NB-10 13 65 3 19 0 0 0 77 19 31
2014 NB-11 25 58 4 8 4 0 0 83 13 24
2014 NB-12 43 46 4 0 7 0 0 89 7 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 38 35 14 8 5 0 0 73 13 359
2020 NB-05 50 20 20 10 0 0 0 70 10 10
2020 NB-06 38 27 8 23 4 0 0 65 27 26
2020 NB-07 47 32 16 3 3 0 0 79 5 38
2020 NB-08 24 57 10 5 5 0 0 81 10 21
2020 NB-09 37 33 18 10 2 0 0 71 12 51
2020 NB-10 27 36 21 7 8 0 0 64 15 85
2020 NB-11 39 33 16 6 6 0 0 73 12 51
2020 NB-12 42 40 4 4 9 0 0 82 13 45
2020 NB-14 79 21 0 0 0 0 0 100 0 14
2019 NB 30 36 13 12 8 0 0 67 20 346
2019 NB-04 38 23 0 31 8 0 0 62 38 13
2019 NB-06 37 30 11 11 7 0 4 69 19 27
2019 NB-07 43 29 14 10 5 0 0 71 14 21
2019 NB-08 25 56 13 3 3 0 0 81 6 32
2019 NB-09 10 46 21 5 15 3 0 58 21 39
2019 NB-10 18 47 14 14 8 0 0 64 22 73
2019 NB-11 23 33 12 21 12 0 0 56 33 52
2019 NB-12 46 30 6 10 8 0 0 76 18 50
2019 NB-14 83 17 0 0 0 0 0 100 0 12
2018 NB 23 39 15 15 7 0 0 62 23 175
2018 NB-06 40 40 10 10 0 0 0 80 10 10
2018 NB-07 27 40 13 13 7 0 0 67 20 15
2018 NB-08 20 47 20 7 7 0 0 67 13 15
2018 NB-09 14 24 19 24 19 0 0 38 43 21
2018 NB-10 13 50 10 18 10 0 0 63 28 40
2018 NB-11 24 36 12 24 4 0 0 60 28 25
2018 NB-12 28 44 16 4 8 0 0 72 12 25
2017 NB 31 41 11 13 4 1 0 72 17 167
2017 NB-07 35 47 6 6 0 6 0 88 6 17
2017 NB-08 0 67 20 7 7 0 0 67 13 15
2017 NB-09 30 39 9 22 0 0 0 70 22 23
2017 NB-10 32 39 17 12 0 0 0 71 12 41
2017 NB-11 17 44 6 28 6 0 0 61 33 18
2017 NB-12 46 33 0 13 8 0 0 79 21 24
2014 NB 34 41 10 11 3 1 0 75 15 185
2014 NB-04 42 42 8 8 0 0 0 83 8 12
2014 NB-07 32 37 11 21 0 0 0 68 21 19
2014 NB-08 29 33 19 14 0 5 0 65 15 21
2014 NB-09 27 42 15 12 4 0 0 69 15 26
2014 NB-10 35 39 6 16 3 0 0 74 19 31
2014 NB-11 25 54 8 8 4 0 0 79 13 24
2014 NB-12 64 29 0 4 4 0 0 93 7 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 36 38 11 9 5 0 0 75 15 356
2020 NB-05 30 20 20 10 10 10 0 56 22 10
2020 NB-06 38 31 15 12 4 0 0 69 15 26
2020 NB-07 37 47 11 3 3 0 0 84 5 38
2020 NB-08 30 45 15 0 10 0 0 75 10 20
2020 NB-09 37 41 8 8 4 0 2 80 12 51
2020 NB-10 29 41 11 13 6 0 0 70 19 83
2020 NB-11 43 25 16 12 4 0 0 69 16 51
2020 NB-12 36 44 2 9 9 0 0 80 18 45
2020 NB-14 50 50 0 0 0 0 0 100 0 14
2019 NB 27 43 13 13 4 0 0 70 16 342
2019 NB-04 33 25 8 25 8 0 0 58 33 12
2019 NB-06 38 46 4 8 4 0 0 85 12 26
2019 NB-07 14 57 10 14 5 0 0 71 19 21
2019 NB-08 23 45 26 3 3 0 0 68 6 31
2019 NB-09 18 51 15 10 5 0 0 69 15 39
2019 NB-10 18 44 21 12 4 1 0 63 17 73
2019 NB-11 22 43 12 24 0 0 0 65 24 51
2019 NB-12 32 46 4 16 2 0 0 78 18 50
2019 NB-14 92 0 0 0 8 0 0 92 8 12
2018 NB 19 39 26 9 6 0 0 58 15 175
2018 NB-06 40 30 30 0 0 0 0 70 0 10
2018 NB-07 20 47 27 0 7 0 0 67 7 15
2018 NB-08 13 25 31 19 13 0 0 38 31 16
2018 NB-09 10 40 25 20 5 0 0 50 25 20
2018 NB-10 15 40 33 10 3 0 0 55 13 40
2018 NB-11 20 44 16 12 8 0 0 64 20 25
2018 NB-12 28 36 24 4 8 0 0 64 12 25
2017 NB 28 44 13 8 7 1 0 72 15 167
2017 NB-07 47 29 0 6 18 0 0 76 24 17
2017 NB-08 0 53 33 7 7 0 0 53 13 15
2017 NB-09 26 57 13 4 0 0 0 83 4 23
2017 NB-10 29 46 15 5 2 2 0 78 8 41
2017 NB-11 17 50 0 17 17 0 0 67 33 18
2017 NB-12 29 46 13 8 4 0 0 75 13 24
2014 NB 35 42 11 8 4 1 0 78 11 185
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 21 42 21 11 5 0 0 63 16 19
2014 NB-08 33 38 19 10 0 0 0 71 10 21
2014 NB-09 27 35 23 8 4 4 0 64 12 26
2014 NB-10 26 58 3 6 6 0 0 84 13 31
2014 NB-11 38 42 4 17 0 0 0 79 17 24
2014 NB-12 57 32 4 4 4 0 0 89 7 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 21 45 14 12 6 1 0 67 18 359
2020 NB-05 20 50 20 0 10 0 0 70 10 10
2020 NB-06 23 38 12 15 8 4 0 64 24 26
2020 NB-07 29 39 18 11 3 0 0 68 13 38
2020 NB-08 14 57 19 0 10 0 0 71 10 21
2020 NB-09 22 39 16 8 10 4 2 65 19 51
2020 NB-10 8 49 19 16 6 1 0 58 23 85
2020 NB-11 22 51 12 16 0 0 0 73 16 51
2020 NB-12 27 47 4 11 9 2 0 75 20 45
2020 NB-14 50 43 7 0 0 0 0 93 0 14
2019 NB 18 40 19 16 4 3 0 60 21 347
2019 NB-04 31 31 15 23 0 0 0 62 23 13
2019 NB-06 11 48 30 0 4 4 4 64 4 27
2019 NB-07 10 52 24 10 5 0 0 62 14 21
2019 NB-08 19 34 28 6 3 9 0 59 10 32
2019 NB-09 8 44 21 23 5 0 0 51 28 39
2019 NB-10 11 41 16 23 4 5 0 54 29 74
2019 NB-11 21 27 23 21 8 0 0 48 29 52
2019 NB-12 26 50 8 14 2 0 0 76 16 50
2019 NB-14 67 25 8 0 0 0 0 92 0 12
2018 NB 12 36 30 15 5 2 0 49 20 175
2018 NB-06 10 60 20 10 0 0 0 70 10 10
2018 NB-07 0 53 27 7 13 0 0 53 20 15
2018 NB-08 13 31 38 19 0 0 0 44 19 16
2018 NB-09 5 14 48 14 19 0 0 19 33 21
2018 NB-10 13 28 30 20 5 5 0 42 26 40
2018 NB-11 4 52 24 20 0 0 0 56 20 25
2018 NB-12 21 50 17 8 4 0 0 71 13 24
2017 NB 15 48 19 10 5 3 0 65 15 167
2017 NB-07 12 53 24 6 6 0 0 65 12 17
2017 NB-08 0 47 27 7 20 0 0 47 27 15
2017 NB-09 9 43 17 17 4 9 0 57 24 23
2017 NB-10 10 56 20 7 2 5 0 69 10 41
2017 NB-11 17 39 28 11 6 0 0 56 17 18
2017 NB-12 33 46 4 13 4 0 0 79 17 24

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 48 31 10 9 3 0 0 79 11 358
2020 NB-05 60 30 10 0 0 0 0 90 0 10
2020 NB-06 50 35 4 12 0 0 0 85 12 26
2020 NB-07 58 21 8 8 5 0 0 79 13 38
2020 NB-08 62 19 14 0 5 0 0 81 5 21
2020 NB-09 47 29 12 12 0 0 0 76 12 51
2020 NB-10 35 41 13 9 1 0 0 76 11 85
2020 NB-11 49 33 10 4 4 0 0 82 8 51
2020 NB-12 49 36 2 9 4 0 0 84 13 45
2020 NB-14 64 0 14 21 0 0 0 64 21 14
2019 NB 47 30 8 11 4 0 0 77 15 345
2019 NB-04 54 23 8 8 8 0 0 77 15 13
2019 NB-06 58 31 0 8 4 0 0 88 12 26
2019 NB-07 52 33 0 10 5 0 0 86 14 21
2019 NB-08 44 28 16 9 3 0 0 72 13 32
2019 NB-09 36 31 5 23 5 0 0 67 28 39
2019 NB-10 45 32 12 9 1 0 0 77 11 74
2019 NB-11 42 35 13 10 0 0 0 77 10 52
2019 NB-12 46 28 4 12 10 0 0 74 22 50
2019 NB-14 73 9 9 0 9 0 0 82 9 11
2018 NB 38 42 8 9 3 0 0 80 12 176
2018 NB-06 60 30 10 0 0 0 0 90 0 10
2018 NB-07 40 47 7 0 7 0 0 87 7 15
2018 NB-08 31 44 19 0 6 0 0 75 6 16
2018 NB-09 29 43 14 5 10 0 0 71 14 21
2018 NB-10 43 35 8 15 0 0 0 78 15 40
2018 NB-11 32 48 8 12 0 0 0 80 12 25
2018 NB-12 44 40 4 8 4 0 0 84 12 25
2017 NB 45 37 5 5 8 0 0 82 13 167
2017 NB-07 53 29 0 6 12 0 0 82 18 17
2017 NB-08 33 40 13 7 7 0 0 73 13 15
2017 NB-09 39 57 4 0 0 0 0 96 0 23
2017 NB-10 46 44 5 0 5 0 0 90 5 41
2017 NB-11 39 22 11 11 17 0 0 61 28 18
2017 NB-12 42 33 4 13 8 0 0 75 21 24
2014 NB 44 38 8 7 3 0 0 82 10 185
2014 NB-04 67 33 0 0 0 0 0 100 0 12
2014 NB-07 37 53 11 0 0 0 0 89 0 19
2014 NB-08 52 29 14 0 5 0 0 81 5 21
2014 NB-09 38 35 15 4 8 0 0 73 12 26
2014 NB-10 42 42 0 13 3 0 0 84 16 31
2014 NB-11 50 33 13 4 0 0 0 83 4 24
2014 NB-12 43 43 0 11 4 0 0 86 14 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 24 37 22 12 5 0 0 60 17 357
2020 NB-05 60 40 0 0 0 0 0 100 0 10
2020 NB-06 40 32 16 4 8 0 0 72 12 25
2020 NB-07 29 39 18 13 0 0 0 68 13 38
2020 NB-08 24 48 19 5 5 0 0 71 10 21
2020 NB-09 35 31 16 14 4 0 0 67 18 51
2020 NB-10 11 43 29 15 2 0 0 54 18 84
2020 NB-11 18 29 33 14 6 0 0 47 20 51
2020 NB-12 20 33 24 11 11 0 0 53 22 45
2020 NB-14 14 36 14 7 29 0 0 50 36 14
2019 NB 24 34 26 9 6 0 1 59 15 343
2019 NB-04 46 23 23 8 0 0 0 69 8 13
2019 NB-06 33 33 22 0 11 0 0 67 11 27
2019 NB-07 52 10 19 10 5 0 5 65 15 21
2019 NB-08 16 39 35 3 6 0 0 55 10 31
2019 NB-09 26 34 21 11 8 0 0 61 18 38
2019 NB-10 14 42 31 7 7 0 0 55 14 74
2019 NB-11 18 39 31 12 0 0 0 57 12 51
2019 NB-12 22 24 27 16 8 0 2 48 25 49
2019 NB-14 42 33 8 8 8 0 0 75 17 12
2018 NB 27 32 23 10 7 0 0 59 18 176
2018 NB-06 20 60 10 0 10 0 0 80 10 10
2018 NB-07 40 33 13 7 7 0 0 73 13 15
2018 NB-08 19 50 19 13 0 0 0 69 13 16
2018 NB-09 19 29 24 10 19 0 0 48 29 21
2018 NB-10 30 30 28 8 5 0 0 60 13 40
2018 NB-11 28 28 32 8 4 0 0 56 12 25
2018 NB-12 28 28 16 16 12 0 0 56 28 25
2017 NB 30 37 19 7 6 1 1 67 13 165
2017 NB-07 24 35 18 12 6 6 0 63 19 17
2017 NB-08 13 60 20 7 0 0 0 73 7 15
2017 NB-09 35 43 17 0 0 0 4 82 0 23
2017 NB-10 25 33 33 8 3 0 0 58 10 40
2017 NB-11 12 53 24 6 6 0 0 65 12 17
2017 NB-12 25 38 0 21 17 0 0 63 38 24
2014 NB 21 37 27 9 5 1 0 58 15 185
2014 NB-04 25 67 8 0 0 0 0 92 0 12
2014 NB-07 21 53 16 5 5 0 0 74 11 19
2014 NB-08 19 48 24 10 0 0 0 67 10 21
2014 NB-09 38 23 23 15 0 0 0 62 15 26
2014 NB-10 13 45 23 3 16 0 0 58 19 31
2014 NB-11 8 42 38 13 0 0 0 50 13 24
2014 NB-12 11 29 39 11 11 0 0 39 21 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 40 60 358
2020 NB-05 30 70 10
2020 NB-06 27 73 26
2020 NB-07 45 55 38
2020 NB-08 43 57 21
2020 NB-09 38 62 50
2020 NB-10 46 54 85
2020 NB-11 41 59 51
2020 NB-12 31 69 45
2020 NB-14 50 50 14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 65 16 6 1 1 3 7 91 3 358
2020 NB-05 70 20 0 0 0 0 10 100 0 10
2020 NB-06 50 19 15 0 0 8 8 82 0 26
2020 NB-07 66 18 3 0 3 5 5 94 3 38
2020 NB-08 52 33 5 0 0 0 10 95 0 21
2020 NB-09 65 8 10 0 4 2 12 84 5 51
2020 NB-10 65 18 2 1 2 1 10 93 4 84
2020 NB-11 69 12 6 4 0 8 2 89 4 51
2020 NB-12 73 13 7 2 0 2 2 91 2 45
2020 NB-14 64 29 0 0 0 0 7 100 0 14

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 NB 22 47 31 359
2020 NB-05 60 20 20 10
2020 NB-06 15 58 27 26
2020 NB-07 16 47 37 38
2020 NB-08 29 29 43 21
2020 NB-09 18 61 22 51
2020 NB-10 24 41 35 85
2020 NB-11 25 45 29 51
2020 NB-12 27 53 20 45
2020 NB-14 7 50 43 14
2019 NB 23 36 40 346
2019 NB-04 15 31 54 13
2019 NB-06 37 30 33 27
2019 NB-07 19 19 62 21
2019 NB-08 25 50 25 32
2019 NB-09 31 38 31 39
2019 NB-10 16 32 51 74
2019 NB-11 21 38 40 52
2019 NB-12 32 30 38 50
2019 NB-14 17 58 25 12
2018 NB 27 33 40 174
2018 NB-06 10 40 50 10
2018 NB-07 33 27 40 15
2018 NB-08 31 44 25 16
2018 NB-09 24 19 57 21
2018 NB-10 28 31 41 39
2018 NB-11 12 44 44 25
2018 NB-12 46 33 21 24
2017 NB 25 37 38 167
2017 NB-07 18 35 47 17
2017 NB-08 40 27 33 15
2017 NB-09 9 30 61 23
2017 NB-10 17 46 37 41
2017 NB-11 22 39 39 18
2017 NB-12 42 42 17 24
2014 NB 19 42 39 185
2014 NB-04 33 33 33 12
2014 NB-07 21 37 42 19
2014 NB-08 24 48 29 21
2014 NB-09 19 38 42 26
2014 NB-10 13 48 39 31
2014 NB-11 13 63 25 24
2014 NB-12 11 46 43 28

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 NB 18 25 35 4 11 8 80
2020 NB-10 10 30 20 0 20 20 20
2020 NB-11 23 15 46 8 8 0 13
2020 NB-12 17 25 33 0 8 17 12
2019 NB 14 28 25 25 6 2 81
2019 NB-06 0 30 40 20 10 0 10
2019 NB-09 8 17 50 17 8 0 12
2019 NB-10 17 42 8 25 8 0 12
2019 NB-11 0 18 27 27 9 18 11
2019 NB-12 31 13 19 31 6 0 16
2018 NB 21 23 26 26 0 4 47
2018 NB-10 27 27 9 18 0 18 11
2018 NB-12 45 9 9 36 0 0 11
2017 NB 24 17 24 29 2 2 41
2017 NB-12 50 0 0 50 0 0 10
2014 NB 11 26 20 31 9999 11 35
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 47 33 10 8 3 0 0 80 11 359
2020 NB-05 40 30 20 10 0 0 0 70 10 10
2020 NB-06 50 35 4 8 4 0 0 85 12 26
2020 NB-07 53 26 13 5 3 0 0 79 8 38
2020 NB-08 52 24 24 0 0 0 0 76 0 21
2020 NB-09 43 39 12 4 2 0 0 82 6 51
2020 NB-10 36 41 6 13 4 0 0 78 16 85
2020 NB-11 41 39 8 8 4 0 0 80 12 51
2020 NB-12 56 22 11 9 2 0 0 78 11 45
2020 NB-14 93 7 0 0 0 0 0 100 0 14
2019 NB 36 39 11 9 5 0 0 75 14 343
2019 NB-04 23 15 31 15 15 0 0 38 31 13
2019 NB-06 30 44 11 7 7 0 0 74 15 27
2019 NB-07 29 52 10 5 5 0 0 81 10 21
2019 NB-08 39 32 19 10 0 0 0 71 10 31
2019 NB-09 31 46 10 8 5 0 0 77 13 39
2019 NB-10 27 49 12 10 1 0 0 77 11 73
2019 NB-11 31 38 6 17 8 0 0 69 25 52
2019 NB-12 51 31 6 8 4 0 0 82 12 49
2019 NB-14 91 9 0 0 0 0 0 100 0 11
2018 NB 32 48 10 8 2 0 0 80 10 176
2018 NB-06 40 30 30 0 0 0 0 70 0 10
2018 NB-07 53 27 7 7 7 0 0 80 13 15
2018 NB-08 13 56 25 6 0 0 0 69 6 16
2018 NB-09 14 43 14 24 5 0 0 57 29 21
2018 NB-10 35 48 13 5 0 0 0 83 5 40
2018 NB-11 32 56 0 8 4 0 0 88 12 25
2018 NB-12 40 44 4 8 4 0 0 84 12 25
2017 NB 32 45 8 10 5 1 0 77 15 166
2017 NB-07 41 41 0 6 12 0 0 82 18 17
2017 NB-08 13 40 27 13 7 0 0 53 20 15
2017 NB-09 35 48 4 9 4 0 0 83 13 23
2017 NB-10 27 56 10 5 0 2 0 85 5 41
2017 NB-11 22 44 11 22 0 0 0 67 22 18
2017 NB-12 58 21 4 4 13 0 0 79 17 24
2014 NB 48 36 8 7 2 0 0 83 9 185
2014 NB-04 67 17 8 8 0 0 0 83 8 12
2014 NB-07 37 26 11 21 5 0 0 63 26 19
2014 NB-08 33 52 10 0 5 0 0 86 5 21
2014 NB-09 46 31 12 8 4 0 0 77 12 26
2014 NB-10 39 48 6 3 3 0 0 87 6 31
2014 NB-11 67 29 4 0 0 0 0 96 0 24
2014 NB-12 61 25 7 7 0 0 0 86 7 28

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 26 51 13 5 4 1 0 77 10 357
2020 NB-05 30 40 20 0 0 10 0 78 0 10
2020 NB-06 31 42 19 0 8 0 0 73 8 26
2020 NB-07 32 50 13 3 0 3 0 84 3 38
2020 NB-08 29 62 10 0 0 0 0 90 0 21
2020 NB-09 22 48 16 8 6 0 0 70 14 50
2020 NB-10 16 61 11 6 6 0 0 78 12 85
2020 NB-11 25 43 20 10 2 0 0 69 12 51
2020 NB-12 34 48 2 9 7 0 0 82 16 44
2020 NB-14 36 57 7 0 0 0 0 93 0 14
2019 NB 14 45 14 17 9 1 0 60 26 346
2019 NB-04 31 23 15 8 8 15 0 64 18 13
2019 NB-06 22 41 7 26 4 0 0 63 30 27
2019 NB-07 24 33 14 14 14 0 0 57 29 21
2019 NB-08 9 53 9 22 6 0 0 63 28 32
2019 NB-09 8 45 16 21 11 0 0 53 32 38
2019 NB-10 7 43 19 19 12 0 0 50 31 74
2019 NB-11 12 44 17 15 12 0 0 56 27 52
2019 NB-12 14 62 8 10 6 0 0 76 16 50
2019 NB-14 42 42 17 0 0 0 0 83 0 12
2018 NB 11 38 16 27 9 0 0 49 35 176
2018 NB-06 0 40 20 40 0 0 0 40 40 10
2018 NB-07 13 47 13 13 13 0 0 60 27 15
2018 NB-08 0 31 19 38 13 0 0 31 50 16
2018 NB-09 10 29 19 29 14 0 0 38 43 21
2018 NB-10 13 28 20 38 3 0 0 40 40 40
2018 NB-11 8 52 12 12 16 0 0 60 28 25
2018 NB-12 12 52 8 24 4 0 0 64 28 25
2017 NB 14 34 19 21 12 1 0 48 33 167
2017 NB-07 6 35 29 12 18 0 0 41 29 17
2017 NB-08 0 27 33 13 27 0 0 27 40 15
2017 NB-09 9 48 17 17 4 4 0 59 23 23
2017 NB-10 15 34 17 27 7 0 0 49 34 41
2017 NB-11 17 39 17 11 17 0 0 56 28 18
2017 NB-12 21 25 13 33 8 0 0 46 42 24
2014 NB 30 45 14 6 5 1 0 76 11 185
2014 NB-04 33 33 25 8 0 0 0 67 8 12
2014 NB-07 26 53 11 5 5 0 0 79 11 19
2014 NB-08 43 33 10 10 5 0 0 76 14 21
2014 NB-09 19 54 15 8 4 0 0 73 12 26
2014 NB-10 26 52 13 3 6 0 0 77 10 31
2014 NB-11 38 33 8 4 13 4 0 74 17 24
2014 NB-12 43 39 11 4 4 0 0 82 7 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 11 26 40 15 6 1 0 22 38 358
2020 NB-05 0 20 50 20 0 0 10 22 22 10
2020 NB-06 12 27 23 31 4 4 0 36 40 26
2020 NB-07 8 13 37 29 13 0 0 42 21 38
2020 NB-08 19 24 33 19 5 0 0 24 43 21
2020 NB-09 12 20 47 10 10 2 0 20 32 51
2020 NB-10 9 33 46 8 2 1 0 11 43 85
2020 NB-11 22 30 36 8 4 0 0 12 52 50
2020 NB-12 11 27 44 13 4 0 0 18 38 45
2020 NB-14 7 36 29 21 7 0 0 29 43 14
2019 NB 17 28 36 14 4 1 1 18 45 347
2019 NB-04 15 15 23 15 15 0 15 36 36 13
2019 NB-06 15 22 44 19 0 0 0 19 37 27
2019 NB-07 33 24 14 24 5 0 0 29 57 21
2019 NB-08 22 34 31 6 6 0 0 13 56 32
2019 NB-09 18 31 28 13 8 3 0 21 50 39
2019 NB-10 18 30 39 12 1 0 0 14 47 74
2019 NB-11 19 33 38 8 2 0 0 10 52 52
2019 NB-12 14 28 44 8 6 0 0 14 42 50
2019 NB-14 0 17 33 42 8 0 0 50 17 12
2018 NB 14 35 34 13 4 1 0 17 49 175
2018 NB-06 10 30 40 10 10 0 0 20 40 10
2018 NB-07 0 53 20 27 0 0 0 27 53 15
2018 NB-08 13 38 44 0 6 0 0 6 50 16
2018 NB-09 24 29 19 19 10 0 0 29 52 21
2018 NB-10 18 38 43 3 0 0 0 3 55 40
2018 NB-11 28 24 32 16 0 0 0 16 52 25
2018 NB-12 8 36 32 12 12 0 0 24 44 25
2017 NB 17 31 29 18 4 0 1 22 48 167
2017 NB-07 24 18 35 18 6 0 0 24 41 17
2017 NB-08 40 27 13 13 0 0 7 14 71 15
2017 NB-09 4 35 22 35 4 0 0 39 39 23
2017 NB-10 10 39 37 12 2 0 0 15 49 41
2017 NB-11 28 33 33 6 0 0 0 6 61 18
2017 NB-12 25 17 38 17 4 0 0 21 42 24
2014 NB 6 17 39 24 11 2 2 36 23 185
2014 NB-04 0 8 58 17 17 0 0 33 8 12
2014 NB-07 11 16 42 21 11 0 0 32 26 19
2014 NB-08 10 19 24 38 5 5 0 45 30 21
2014 NB-09 8 12 46 19 4 4 8 26 22 26
2014 NB-10 6 16 39 23 13 0 3 37 23 31
2014 NB-11 8 25 29 25 13 0 0 38 33 24
2014 NB-12 0 7 54 21 18 0 0 39 7 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 7 18 25 33 15 1 1 49 25 356
2020 NB-05 10 10 0 50 10 10 10 75 25 10
2020 NB-06 8 12 27 27 19 0 8 50 21 26
2020 NB-07 3 11 22 27 32 3 3 63 14 37
2020 NB-08 0 33 19 19 19 5 5 42 37 21
2020 NB-09 6 4 29 43 18 0 0 61 10 51
2020 NB-10 8 30 26 29 7 0 0 36 38 84
2020 NB-11 14 18 30 34 4 0 0 38 32 50
2020 NB-12 7 18 22 44 9 0 0 53 24 45
2020 NB-14 7 7 29 36 21 0 0 57 14 14
2019 NB 17 25 27 22 8 1 0 31 42 345
2019 NB-04 15 8 46 15 8 8 0 25 25 13
2019 NB-06 4 22 30 37 7 0 0 44 26 27
2019 NB-07 25 15 20 25 15 0 0 40 40 20
2019 NB-08 6 41 25 19 9 0 0 28 47 32
2019 NB-09 18 28 18 23 10 3 0 34 47 39
2019 NB-10 23 19 30 23 4 1 0 27 42 74
2019 NB-11 18 27 27 18 10 0 0 27 45 51
2019 NB-12 20 32 32 8 8 0 0 16 52 50
2019 NB-14 0 25 17 33 25 0 0 58 25 12
2018 NB 20 28 27 20 3 1 0 24 49 174
2018 NB-06 20 20 10 40 10 0 0 50 40 10
2018 NB-07 14 21 21 43 0 0 0 43 36 14
2018 NB-08 31 31 13 25 0 0 0 25 63 16
2018 NB-09 24 29 33 10 5 0 0 14 52 21
2018 NB-10 23 35 28 15 0 0 0 15 58 40
2018 NB-11 28 20 36 12 4 0 0 16 48 25
2018 NB-12 8 36 32 20 4 0 0 24 44 25
2017 NB 22 23 30 17 7 1 1 24 45 167
2017 NB-07 35 12 35 12 6 0 0 18 47 17
2017 NB-08 33 20 20 13 7 0 7 21 57 15
2017 NB-09 4 30 39 17 4 4 0 23 36 23
2017 NB-10 20 32 17 22 7 2 0 30 53 41
2017 NB-11 39 33 11 17 0 0 0 17 72 18
2017 NB-12 13 17 46 17 8 0 0 25 29 24
2014 NB 3 13 26 37 18 1 1 57 17 185
2014 NB-04 0 8 25 25 42 0 0 67 8 12
2014 NB-07 11 5 37 32 16 0 0 47 16 19
2014 NB-08 0 38 10 29 19 5 0 50 40 21
2014 NB-09 4 8 27 42 15 0 4 60 12 26
2014 NB-10 3 13 13 48 19 0 3 70 17 31
2014 NB-11 0 17 46 17 21 0 0 38 17 24
2014 NB-12 0 4 29 50 18 0 0 68 4 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 20 27 31 13 7 1 0 21 48 357
2020 NB-05 10 20 50 20 0 0 0 20 30 10
2020 NB-06 15 15 31 27 8 4 0 36 32 26
2020 NB-07 13 29 29 11 16 0 3 27 43 38
2020 NB-08 14 24 43 19 0 0 0 19 38 21
2020 NB-09 16 31 33 10 10 0 0 20 47 51
2020 NB-10 29 35 33 1 2 0 0 4 63 84
2020 NB-11 31 27 22 14 4 2 0 18 60 51
2020 NB-12 16 27 30 20 7 0 0 27 43 44
2020 NB-14 0 14 36 36 14 0 0 50 14 14
2019 NB 28 28 25 14 4 0 1 18 57 345
2019 NB-04 15 38 23 8 8 0 8 17 58 13
2019 NB-06 27 15 27 23 4 0 4 28 44 26
2019 NB-07 40 10 35 15 0 0 0 15 50 20
2019 NB-08 25 19 34 19 3 0 0 22 44 32
2019 NB-09 31 33 18 10 3 3 3 14 68 39
2019 NB-10 27 43 22 7 1 0 0 8 70 74
2019 NB-11 40 23 23 10 4 0 0 13 63 52
2019 NB-12 26 26 28 16 2 0 2 18 53 50
2019 NB-14 8 17 8 42 25 0 0 67 25 12
2018 NB 30 28 24 15 2 1 0 17 58 174
2018 NB-06 40 10 30 10 10 0 0 20 50 10
2018 NB-07 21 21 21 36 0 0 0 36 43 14
2018 NB-08 44 31 6 19 0 0 0 19 75 16
2018 NB-09 29 43 19 10 0 0 0 10 71 21
2018 NB-10 38 33 23 5 3 0 0 8 70 40
2018 NB-11 20 12 48 16 4 0 0 20 32 25
2018 NB-12 28 28 24 16 4 0 0 20 56 25
2017 NB 25 27 29 11 5 1 1 17 54 166
2017 NB-07 18 35 29 12 6 0 0 18 53 17
2017 NB-08 47 27 20 7 0 0 0 7 73 15
2017 NB-09 13 35 30 9 9 0 4 18 50 23
2017 NB-10 25 28 33 10 3 3 0 13 54 40
2017 NB-11 39 33 22 6 0 0 0 6 72 18
2017 NB-12 17 17 29 29 4 0 4 35 35 24
2014 NB 14 23 36 15 8 1 2 24 39 184
2014 NB-04 17 25 33 17 8 0 0 25 42 12
2014 NB-07 17 17 33 17 11 0 6 29 35 18
2014 NB-08 5 33 33 19 5 5 0 25 40 21
2014 NB-09 27 23 35 8 4 0 4 12 52 26
2014 NB-10 3 29 39 13 13 0 3 27 33 31
2014 NB-11 17 17 46 17 4 0 0 21 33 24
2014 NB-12 7 21 43 14 14 0 0 29 29 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 7 15 41 27 10 1 0 37 22 354
2020 NB-06 8 8 38 35 8 4 0 44 16 26
2020 NB-07 3 8 29 37 24 0 0 61 11 38
2020 NB-08 5 24 38 24 10 0 0 33 29 21
2020 NB-09 8 12 45 24 12 0 0 35 20 51
2020 NB-10 8 24 46 19 2 0 0 22 33 83
2020 NB-11 10 10 47 24 8 0 0 33 20 49
2020 NB-12 9 18 36 31 7 0 0 38 27 45
2020 NB-14 0 14 50 21 14 0 0 36 14 14
2019 NB 9 16 40 26 7 1 1 34 25 344
2019 NB-04 0 15 23 38 8 8 8 55 18 13
2019 NB-06 15 7 33 33 11 0 0 44 22 27
2019 NB-07 0 20 45 25 10 0 0 35 20 20
2019 NB-08 6 16 47 28 3 0 0 31 22 32
2019 NB-09 13 28 33 18 5 3 0 24 42 39
2019 NB-10 14 19 45 22 1 0 0 23 32 74
2019 NB-11 4 20 34 34 8 0 0 42 24 50
2019 NB-12 8 12 44 24 10 0 2 35 20 50
2019 NB-14 8 0 33 42 17 0 0 58 8 12
2018 NB 13 16 39 27 4 1 0 31 29 171
2018 NB-06 0 30 30 40 0 0 0 40 30 10
2018 NB-07 14 0 43 43 0 0 0 43 14 14
2018 NB-08 6 6 63 25 0 0 0 25 13 16
2018 NB-09 14 29 52 5 0 0 0 5 43 21
2018 NB-10 28 15 38 13 8 0 0 20 43 40
2018 NB-11 9 22 22 48 0 0 0 48 30 23
2018 NB-12 8 25 42 21 4 0 0 25 33 24
2017 NB 8 22 39 23 8 1 0 31 30 167
2017 NB-07 6 24 47 12 12 0 0 24 29 17
2017 NB-08 7 20 60 7 7 0 0 13 27 15
2017 NB-09 4 26 35 26 9 0 0 35 30 23
2017 NB-10 12 27 41 15 5 0 0 20 39 41
2017 NB-11 11 22 33 28 6 0 0 33 33 18
2017 NB-12 4 13 33 46 4 0 0 50 17 24
2014 NB 4 12 39 32 9 1 1 43 17 185
2014 NB-04 0 8 8 50 33 0 0 83 8 12
2014 NB-07 11 16 32 16 26 0 0 42 26 19
2014 NB-08 5 10 48 33 0 5 0 35 15 21
2014 NB-09 4 19 46 27 0 0 4 28 24 26
2014 NB-10 3 6 48 32 6 0 3 40 10 31
2014 NB-11 4 21 33 33 8 0 0 42 25 24
2014 NB-12 0 14 43 36 7 0 0 43 14 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 15 22 30 21 11 1 0 33 37 355
2020 NB-05 10 10 20 40 20 0 0 60 20 10
2020 NB-06 8 19 23 31 12 8 0 46 29 26
2020 NB-07 5 16 27 30 22 0 0 51 22 37
2020 NB-08 10 19 43 19 10 0 0 29 29 21
2020 NB-09 12 14 29 31 14 0 0 45 25 51
2020 NB-10 28 30 25 11 6 0 0 17 58 83
2020 NB-11 14 30 34 12 8 2 0 20 45 50
2020 NB-12 20 16 42 16 4 0 2 20 36 45
2020 NB-14 0 14 21 50 14 0 0 64 14 14
2019 NB 22 24 30 15 6 1 2 22 47 344
2019 NB-04 15 31 8 15 23 8 0 42 50 13
2019 NB-06 15 22 48 11 4 0 0 15 37 27
2019 NB-07 25 25 20 10 10 5 5 22 56 20
2019 NB-08 25 22 41 9 0 0 3 10 48 32
2019 NB-09 34 24 21 5 8 5 3 14 63 38
2019 NB-10 24 26 28 18 3 1 0 21 51 74
2019 NB-11 19 19 42 13 6 0 0 19 38 52
2019 NB-12 24 28 24 18 4 0 2 22 53 50
2019 NB-14 9 9 9 45 27 0 0 73 18 11
2018 NB 25 25 28 17 3 1 1 20 51 173
2018 NB-06 20 20 10 50 0 0 0 50 40 10
2018 NB-07 7 21 36 36 0 0 0 36 29 14
2018 NB-08 13 25 50 6 6 0 0 13 38 16
2018 NB-09 29 33 24 10 0 0 5 10 65 21
2018 NB-10 43 20 23 10 5 0 0 15 63 40
2018 NB-11 28 24 16 24 8 0 0 32 52 25
2018 NB-12 36 24 28 12 0 0 0 12 60 25
2017 NB 25 20 29 16 7 2 2 24 46 167
2017 NB-07 35 6 29 18 6 6 0 25 44 17
2017 NB-08 33 27 20 13 7 0 0 20 60 15
2017 NB-09 26 22 30 13 4 4 0 18 50 23
2017 NB-10 15 22 41 12 5 2 2 18 38 41
2017 NB-11 39 11 22 22 0 0 6 24 53 18
2017 NB-12 21 25 25 25 4 0 0 29 46 24
2014 NB 11 24 31 22 7 3 2 31 37 185
2014 NB-04 0 8 42 25 17 0 8 45 9 12
2014 NB-07 11 16 26 32 11 5 0 44 28 19
2014 NB-08 29 14 38 10 5 5 0 15 45 21
2014 NB-09 12 23 31 27 0 4 4 29 38 26
2014 NB-10 3 26 26 26 13 3 3 41 31 31
2014 NB-11 8 33 38 13 4 0 4 17 43 24
2014 NB-12 11 43 21 18 7 0 0 25 54 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 2 9 22 39 24 2 2 66 11 353
2020 NB-05 10 10 10 40 10 20 0 63 25 10
2020 NB-06 4 16 20 32 20 8 0 57 22 25
2020 NB-07 0 5 26 18 42 0 8 66 6 38
2020 NB-08 5 14 24 24 14 14 5 47 24 21
2020 NB-09 2 4 24 37 29 2 2 69 6 51
2020 NB-10 2 14 19 48 15 0 1 64 17 84
2020 NB-11 2 6 20 47 22 0 2 71 8 49
2020 NB-12 0 7 22 47 24 0 0 71 7 45
2020 NB-14 0 0 21 57 21 0 0 79 0 14
2019 NB 6 15 27 34 15 2 2 51 21 343
2019 NB-04 15 23 23 15 15 0 8 33 42 13
2019 NB-06 4 15 37 33 11 0 0 44 19 27
2019 NB-07 0 20 25 30 20 5 0 53 21 20
2019 NB-08 6 13 38 31 9 0 3 42 19 32
2019 NB-09 8 23 13 23 31 3 0 55 32 39
2019 NB-10 7 18 24 34 14 3 1 49 25 74
2019 NB-11 6 10 22 53 8 2 0 62 16 51
2019 NB-12 8 10 31 31 18 0 2 50 19 49
2019 NB-14 0 8 42 17 33 0 0 50 8 12
2018 NB 8 14 38 32 7 1 1 40 22 173
2018 NB-06 10 20 30 30 10 0 0 40 30 10
2018 NB-07 7 0 50 43 0 0 0 43 7 14
2018 NB-08 6 13 44 31 6 0 0 38 19 16
2018 NB-09 5 30 30 35 0 0 0 35 35 20
2018 NB-10 10 20 23 35 13 0 0 48 30 40
2018 NB-11 12 8 40 28 12 0 0 40 20 25
2018 NB-12 8 4 60 24 4 0 0 28 12 25
2017 NB 10 16 29 29 13 2 1 43 27 167
2017 NB-07 0 29 47 18 6 0 0 24 29 17
2017 NB-08 27 13 20 27 7 0 7 36 43 15
2017 NB-09 4 22 30 22 17 4 0 41 27 23
2017 NB-10 5 12 32 29 15 5 2 47 18 41
2017 NB-11 22 17 28 22 11 0 0 33 39 18
2017 NB-12 8 4 25 58 4 0 0 63 13 24
2014 NB 8 17 33 26 11 3 2 39 26 185
2014 NB-04 8 0 42 17 33 0 0 50 8 12
2014 NB-07 11 5 32 26 21 5 0 50 17 19
2014 NB-08 24 14 14 33 10 5 0 45 40 21
2014 NB-09 0 8 35 38 8 8 4 52 9 26
2014 NB-10 3 19 32 23 13 0 10 39 25 31
2014 NB-11 13 25 38 17 8 0 0 25 38 24
2014 NB-12 4 25 39 29 4 0 0 32 29 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 16 25 34 17 7 1 0 25 41 356
2020 NB-05 10 20 40 10 10 10 0 22 33 10
2020 NB-06 12 15 35 15 19 4 0 36 28 26
2020 NB-07 8 18 34 32 5 0 3 38 27 38
2020 NB-08 5 29 43 19 5 0 0 24 33 21
2020 NB-09 16 16 35 22 12 0 0 33 31 51
2020 NB-10 25 33 32 8 1 0 0 10 58 84
2020 NB-11 20 29 31 14 6 0 0 20 49 49
2020 NB-12 16 24 29 27 4 0 0 31 40 45
2020 NB-14 7 21 43 21 7 0 0 29 29 14
2019 NB 20 26 36 13 4 1 1 17 47 344
2019 NB-04 15 15 46 0 8 8 8 9 36 13
2019 NB-06 30 11 26 30 4 0 0 33 41 27
2019 NB-07 15 30 30 10 5 10 0 17 50 20
2019 NB-08 16 25 41 19 0 0 0 19 41 32
2019 NB-09 16 24 39 8 11 3 0 19 41 38
2019 NB-10 25 30 33 10 1 1 0 11 56 73
2019 NB-11 25 35 29 12 0 0 0 12 60 52
2019 NB-12 16 22 46 8 8 0 0 16 38 50
2019 NB-14 8 25 33 25 8 0 0 33 33 12
2018 NB 21 33 29 14 2 1 0 16 54 174
2018 NB-06 20 30 30 10 10 0 0 20 50 10
2018 NB-07 14 43 21 21 0 0 0 21 57 14
2018 NB-08 38 25 25 6 6 0 0 13 63 16
2018 NB-09 24 48 19 10 0 0 0 10 71 21
2018 NB-10 23 30 33 13 3 0 0 15 53 40
2018 NB-11 16 20 40 24 0 0 0 24 36 25
2018 NB-12 12 36 32 20 0 0 0 20 48 25
2017 NB 13 28 40 11 8 0 0 19 41 167
2017 NB-07 12 29 47 6 6 0 0 12 41 17
2017 NB-08 27 33 27 0 13 0 0 13 60 15
2017 NB-09 4 35 39 9 13 0 0 22 39 23
2017 NB-10 7 34 37 15 7 0 0 22 41 41
2017 NB-11 28 22 39 11 0 0 0 11 50 18
2017 NB-12 13 13 54 17 4 0 0 21 25 24
2014 NB 13 24 36 17 7 2 1 25 38 185
2014 NB-04 17 17 33 25 8 0 0 33 33 12
2014 NB-07 21 11 32 21 11 5 0 33 33 19
2014 NB-08 19 24 33 14 5 5 0 20 45 21
2014 NB-09 19 19 31 27 0 0 4 28 40 26
2014 NB-10 0 32 42 10 16 0 0 26 32 31
2014 NB-11 17 29 38 13 4 0 0 17 46 24
2014 NB-12 4 29 43 14 11 0 0 25 32 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 5 17 31 30 15 1 1 46 22 356
2020 NB-05 0 20 30 40 10 0 0 50 20 10
2020 NB-06 8 8 31 35 15 4 0 52 16 26
2020 NB-07 8 16 34 29 11 3 0 41 24 38
2020 NB-08 5 43 24 10 14 0 5 25 50 21
2020 NB-09 8 18 39 20 16 0 0 35 25 51
2020 NB-10 5 18 29 34 13 1 0 48 23 83
2020 NB-11 6 16 40 22 14 0 2 37 22 50
2020 NB-12 4 4 22 53 16 0 0 69 9 45
2020 NB-14 0 7 29 36 29 0 0 64 7 14
2019 NB 6 13 29 32 19 1 1 52 19 345
2019 NB-04 0 23 38 23 15 0 0 38 23 13
2019 NB-06 7 15 22 37 19 0 0 56 22 27
2019 NB-07 15 25 20 25 15 0 0 40 40 20
2019 NB-08 3 19 31 38 9 0 0 47 22 32
2019 NB-09 8 10 26 28 23 5 0 54 19 39
2019 NB-10 5 8 35 38 12 0 1 51 14 74
2019 NB-11 8 17 29 33 13 0 0 46 25 52
2019 NB-12 6 8 28 20 36 0 2 57 14 50
2019 NB-14 0 8 25 17 50 0 0 67 8 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 15 37 21 17 8 2 0 53 26 354
2020 NB-05 0 40 20 10 10 20 0 50 25 10
2020 NB-06 27 38 15 12 8 0 0 65 19 26
2020 NB-07 29 39 21 5 3 3 0 70 8 38
2020 NB-08 19 43 29 10 0 0 0 62 10 21
2020 NB-09 16 35 25 12 12 0 0 51 24 51
2020 NB-10 9 38 21 22 11 0 0 46 33 82
2020 NB-11 16 22 18 34 6 2 2 40 42 50
2020 NB-12 11 43 16 18 11 0 0 55 30 44
2020 NB-14 14 50 21 14 0 0 0 64 14 14
2019 NB 9 33 20 22 14 1 0 43 37 345
2019 NB-04 31 15 38 8 8 0 0 46 15 13
2019 NB-06 7 48 22 11 11 0 0 56 22 27
2019 NB-07 14 29 29 10 14 5 0 45 25 21
2019 NB-08 9 22 28 28 9 3 0 32 39 32
2019 NB-09 8 24 16 32 18 3 0 32 51 38
2019 NB-10 4 23 26 26 22 0 0 27 47 74
2019 NB-11 6 40 6 35 12 2 0 47 47 52
2019 NB-12 8 44 20 14 14 0 0 52 28 50
2019 NB-14 18 82 0 0 0 0 0 100 0 11

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 29 10 12 9 1 0 69 21 359
2020 NB-05 40 20 0 20 10 10 0 67 33 10
2020 NB-06 38 15 19 19 8 0 0 54 27 26
2020 NB-07 37 34 13 5 11 0 0 71 16 38
2020 NB-08 43 33 10 10 5 0 0 76 14 21
2020 NB-09 49 25 6 6 14 0 0 75 20 51
2020 NB-10 27 36 11 18 8 0 0 64 26 85
2020 NB-11 41 27 10 12 8 2 0 70 20 51
2020 NB-12 49 24 9 11 7 0 0 73 18 45
2020 NB-14 57 36 0 7 0 0 0 93 7 14
2019 NB 35 33 8 15 8 1 0 68 23 344
2019 NB-04 38 31 15 15 0 0 0 69 15 13
2019 NB-06 37 26 11 11 15 0 0 63 26 27
2019 NB-07 24 38 19 10 10 0 0 62 19 21
2019 NB-08 22 38 19 22 0 0 0 59 22 32
2019 NB-09 36 36 8 15 5 0 0 72 21 39
2019 NB-10 25 37 5 21 12 0 0 62 33 73
2019 NB-11 29 35 8 12 14 2 0 66 26 51
2019 NB-12 52 24 4 14 4 2 0 78 18 50
2019 NB-14 75 25 0 0 0 0 0 100 0 12
2018 NB 26 29 12 22 11 0 0 56 32 171
2018 NB-06 30 30 10 30 0 0 0 60 30 10
2018 NB-07 33 27 7 27 7 0 0 60 33 15
2018 NB-08 13 19 25 31 13 0 0 31 44 16
2018 NB-09 14 24 5 19 38 0 0 38 57 21
2018 NB-10 22 35 11 27 5 0 0 57 32 37
2018 NB-11 33 17 17 21 13 0 0 50 33 24
2018 NB-12 40 44 8 4 4 0 0 84 8 25
2017 NB 33 40 9 11 8 0 0 72 19 166
2017 NB-07 24 47 12 6 12 0 0 71 18 17
2017 NB-08 20 33 7 33 7 0 0 53 40 15
2017 NB-09 26 48 4 17 4 0 0 74 22 23
2017 NB-10 37 37 12 5 10 0 0 73 15 41
2017 NB-11 41 29 6 12 12 0 0 71 24 17
2017 NB-12 42 42 8 4 4 0 0 83 8 24
2014 NB 40 34 7 15 3 1 0 75 18 184
2014 NB-04 27 45 9 18 0 0 0 73 18 11
2014 NB-07 42 37 0 21 0 0 0 79 21 19
2014 NB-08 52 29 0 10 5 5 0 85 15 21
2014 NB-09 31 27 15 19 8 0 0 58 27 26
2014 NB-10 39 39 6 10 6 0 0 77 16 31
2014 NB-11 63 25 13 0 0 0 0 88 0 24
2014 NB-12 43 32 11 14 0 0 0 75 14 28

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 48 32 8 8 4 0 0 80 12 357
2020 NB-05 50 20 10 10 10 0 0 70 20 10
2020 NB-06 48 28 12 8 4 0 0 76 12 25
2020 NB-07 53 26 8 5 8 0 0 79 13 38
2020 NB-08 48 33 19 0 0 0 0 81 0 21
2020 NB-09 55 27 6 8 4 0 0 82 12 51
2020 NB-10 41 40 7 9 2 0 0 81 12 85
2020 NB-11 46 36 2 14 2 0 0 82 16 50
2020 NB-12 53 27 7 9 4 0 0 80 13 45
2020 NB-14 57 36 7 0 0 0 0 93 0 14
2019 NB 39 36 10 12 3 0 0 75 15 347
2019 NB-04 46 31 15 8 0 0 0 77 8 13
2019 NB-06 30 52 4 0 15 0 0 81 15 27
2019 NB-07 29 48 19 5 0 0 0 76 5 21
2019 NB-08 25 34 16 25 0 0 0 59 25 32
2019 NB-09 41 28 10 15 5 0 0 69 21 39
2019 NB-10 32 43 11 14 0 0 0 76 14 74
2019 NB-11 44 25 13 10 6 2 0 71 16 52
2019 NB-12 40 40 6 12 2 0 0 80 14 50
2019 NB-14 67 33 0 0 0 0 0 100 0 12
2018 NB 32 42 11 9 6 0 0 74 15 173
2018 NB-06 20 60 20 0 0 0 0 80 0 10
2018 NB-07 53 20 20 7 0 0 0 73 7 15
2018 NB-08 13 44 31 6 6 0 0 56 13 16
2018 NB-09 33 19 14 10 24 0 0 52 33 21
2018 NB-10 39 45 5 11 0 0 0 84 11 38
2018 NB-11 24 52 4 12 8 0 0 76 20 25
2018 NB-12 40 48 0 8 4 0 0 88 12 25
2017 NB 39 43 5 8 4 0 0 83 12 166
2017 NB-07 29 59 6 0 6 0 0 88 6 17
2017 NB-08 7 47 7 27 13 0 0 53 40 15
2017 NB-09 39 48 4 4 4 0 0 87 9 23
2017 NB-10 46 41 2 10 0 0 0 88 10 41
2017 NB-11 33 39 17 11 0 0 0 72 11 18
2017 NB-12 52 39 4 0 4 0 0 91 4 23
2014 NB 48 41 4 4 2 0 0 89 7 184
2014 NB-04 50 50 0 0 0 0 0 100 0 12
2014 NB-07 42 47 5 0 5 0 0 89 5 19
2014 NB-08 70 25 5 0 0 0 0 95 0 20
2014 NB-09 46 38 4 8 4 0 0 85 12 26
2014 NB-10 42 45 0 10 3 0 0 87 13 31
2014 NB-11 58 29 8 0 4 0 0 88 4 24
2014 NB-12 57 39 4 0 0 0 0 96 0 28

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 38 9 6 5 1 0 79 11 358
2020 NB-05 40 20 0 20 10 10 0 67 33 10
2020 NB-06 31 35 8 19 8 0 0 65 27 26
2020 NB-07 34 39 13 5 8 0 0 74 13 38
2020 NB-08 33 48 14 0 5 0 0 81 5 21
2020 NB-09 49 29 12 2 8 0 0 78 10 51
2020 NB-10 32 41 16 7 2 1 0 74 10 85
2020 NB-11 47 39 4 6 2 2 0 88 8 51
2020 NB-12 41 48 2 5 5 0 0 89 9 44
2020 NB-14 64 36 0 0 0 0 0 100 0 14
2019 NB 35 45 10 7 3 0 0 80 10 346
2019 NB-04 38 46 8 8 0 0 0 85 8 13
2019 NB-06 26 44 19 4 7 0 0 70 11 27
2019 NB-07 24 57 10 5 5 0 0 81 10 21
2019 NB-08 25 53 19 0 3 0 0 78 3 32
2019 NB-09 28 46 15 5 5 0 0 74 10 39
2019 NB-10 28 50 11 9 1 0 0 78 11 74
2019 NB-11 35 41 10 8 6 0 0 76 14 51
2019 NB-12 50 40 2 6 0 2 0 92 6 50
2019 NB-14 92 8 0 0 0 0 0 100 0 12
2018 NB 25 49 16 7 3 0 0 74 10 173
2018 NB-06 30 60 10 0 0 0 0 90 0 10
2018 NB-07 33 47 20 0 0 0 0 80 0 15
2018 NB-08 6 56 31 6 0 0 0 63 6 16
2018 NB-09 19 29 19 19 14 0 0 48 33 21
2018 NB-10 29 47 16 5 3 0 0 76 8 38
2018 NB-11 28 56 8 8 0 0 0 84 8 25
2018 NB-12 40 44 12 4 0 0 0 84 4 25

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 33 38 11 11 7 1 0 71 18 356
2020 NB-05 40 20 10 10 20 0 0 60 30 10
2020 NB-06 42 27 12 15 0 4 0 72 16 26
2020 NB-07 42 37 8 11 3 0 0 79 13 38
2020 NB-08 24 57 0 5 10 5 0 85 15 21
2020 NB-09 32 38 10 14 6 0 0 70 20 50
2020 NB-10 20 44 18 8 11 0 0 64 19 85
2020 NB-11 29 43 10 16 2 0 0 71 18 49
2020 NB-12 42 31 7 9 9 2 0 75 18 45
2020 NB-14 50 43 0 0 7 0 0 93 7 14
2019 NB 24 44 15 8 7 1 0 69 16 343
2019 NB-04 38 31 23 8 0 0 0 69 8 13
2019 NB-06 22 59 11 4 4 0 0 81 7 27
2019 NB-07 24 52 10 0 10 5 0 80 10 21
2019 NB-08 26 39 23 10 3 0 0 65 13 31
2019 NB-09 18 38 10 21 10 3 0 58 32 39
2019 NB-10 18 42 18 12 10 0 0 60 22 73
2019 NB-11 22 49 18 4 6 2 0 72 10 51
2019 NB-12 31 39 18 2 10 0 0 69 12 49
2019 NB-14 58 42 0 0 0 0 0 100 0 12
2018 NB 29 39 18 9 4 1 0 68 13 175
2018 NB-06 40 30 10 20 0 0 0 70 20 10
2018 NB-07 33 47 13 7 0 0 0 80 7 15
2018 NB-08 13 50 31 0 6 0 0 63 6 16
2018 NB-09 33 24 19 14 10 0 0 57 24 21
2018 NB-10 30 40 20 8 3 0 0 70 10 40
2018 NB-11 24 56 4 16 0 0 0 80 16 25
2018 NB-12 33 46 13 4 4 0 0 79 8 24
2017 NB 32 46 10 6 5 1 0 79 11 167
2017 NB-07 41 47 6 0 6 0 0 88 6 17
2017 NB-08 0 67 7 0 20 7 0 71 21 15
2017 NB-09 35 39 4 17 4 0 0 74 22 23
2017 NB-10 29 54 12 5 0 0 0 83 5 41
2017 NB-11 22 56 11 11 0 0 0 78 11 18
2017 NB-12 46 38 13 0 4 0 0 83 4 24
2014 NB 43 41 8 5 2 1 0 85 7 185
2014 NB-04 33 42 8 0 0 17 0 90 0 12
2014 NB-07 37 47 0 11 5 0 0 84 16 19
2014 NB-08 52 33 10 0 5 0 0 86 5 21
2014 NB-09 23 58 12 8 0 0 0 81 8 26
2014 NB-10 39 45 6 6 3 0 0 84 10 31
2014 NB-11 63 25 13 0 0 0 0 88 0 24
2014 NB-12 57 36 4 4 0 0 0 93 4 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 38 39 13 5 4 2 0 78 9 359
2020 NB-05 30 40 0 10 20 0 0 70 30 10
2020 NB-06 54 27 4 8 4 4 0 84 12 26
2020 NB-07 42 39 11 5 3 0 0 82 8 38
2020 NB-08 43 48 5 0 5 0 0 90 5 21
2020 NB-09 31 35 16 6 6 6 0 71 13 51
2020 NB-10 31 44 15 5 5 1 0 75 10 85
2020 NB-11 25 47 20 4 2 2 0 74 6 51
2020 NB-12 44 40 7 4 4 0 0 84 9 45
2020 NB-14 57 29 14 0 0 0 0 86 0 14
2019 NB 37 38 13 5 4 2 0 77 9 345
2019 NB-04 38 31 23 8 0 0 0 69 8 13
2019 NB-06 44 26 22 7 0 0 0 70 7 27
2019 NB-07 52 24 5 10 5 0 5 80 15 21
2019 NB-08 34 41 16 6 3 0 0 75 9 32
2019 NB-09 23 51 15 5 3 3 0 76 8 39
2019 NB-10 33 44 15 1 5 1 0 78 7 73
2019 NB-11 37 38 12 8 4 2 0 76 12 52
2019 NB-12 42 38 6 4 6 4 0 83 10 50
2019 NB-14 75 8 17 0 0 0 0 83 0 12
2018 NB 32 40 16 6 4 2 0 74 10 175
2018 NB-06 30 40 10 10 10 0 0 70 20 10
2018 NB-07 40 40 20 0 0 0 0 80 0 15
2018 NB-08 19 44 25 6 0 6 0 67 7 16
2018 NB-09 43 24 10 5 19 0 0 67 24 21
2018 NB-10 30 40 18 8 0 5 0 74 8 40
2018 NB-11 24 64 12 0 0 0 0 88 0 25
2018 NB-12 42 29 17 13 0 0 0 71 13 24
2017 NB 36 43 11 2 4 3 0 81 7 166
2017 NB-07 29 53 18 0 0 0 0 82 0 17
2017 NB-08 20 40 20 7 13 0 0 60 20 15
2017 NB-09 48 30 0 4 9 9 0 86 14 23
2017 NB-10 40 43 15 0 0 3 0 85 0 40
2017 NB-11 17 50 17 11 0 6 0 71 12 18
2017 NB-12 42 50 8 0 0 0 0 92 0 24
2014 NB 45 36 10 3 1 5 1 86 3 185
2014 NB-04 33 50 0 0 0 17 0 100 0 12
2014 NB-07 32 47 16 0 0 5 0 83 0 19
2014 NB-08 67 10 19 0 5 0 0 76 5 21
2014 NB-09 27 62 8 0 0 4 0 92 0 26
2014 NB-10 42 39 10 3 0 3 3 86 3 31
2014 NB-11 71 17 8 4 0 0 0 88 4 24
2014 NB-12 54 25 4 4 0 14 0 92 4 28

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 50 31 8 7 4 0 0 80 11 359
2020 NB-05 40 30 10 0 20 0 0 70 20 10
2020 NB-06 42 31 15 8 4 0 0 73 12 26
2020 NB-07 61 29 8 0 3 0 0 89 3 38
2020 NB-08 52 29 5 10 5 0 0 81 14 21
2020 NB-09 45 31 10 6 8 0 0 76 14 51
2020 NB-10 35 45 8 7 5 0 0 80 12 85
2020 NB-11 51 33 8 8 0 0 0 84 8 51
2020 NB-12 64 13 9 4 7 2 0 80 11 45
2020 NB-14 86 14 0 0 0 0 0 100 0 14
2019 NB 37 40 12 6 5 0 0 77 11 347
2019 NB-04 46 31 8 8 8 0 0 77 15 13
2019 NB-06 30 48 11 7 4 0 0 78 11 27
2019 NB-07 43 43 10 0 5 0 0 86 5 21
2019 NB-08 34 44 19 0 3 0 0 78 3 32
2019 NB-09 31 49 8 5 8 0 0 79 13 39
2019 NB-10 34 41 15 5 5 0 0 74 11 74
2019 NB-11 31 46 12 8 4 0 0 77 12 52
2019 NB-12 50 28 8 8 6 0 0 78 14 50
2019 NB-14 83 8 0 8 0 0 0 92 8 12
2018 NB 35 41 11 8 5 0 0 76 13 175
2018 NB-06 40 40 20 0 0 0 0 80 0 10
2018 NB-07 67 13 7 7 7 0 0 80 13 15
2018 NB-08 6 50 31 6 6 0 0 56 13 16
2018 NB-09 33 29 14 10 14 0 0 62 24 21
2018 NB-10 28 50 10 13 0 0 0 78 13 40
2018 NB-11 32 56 4 8 0 0 0 88 8 25
2018 NB-12 50 42 0 4 4 0 0 92 8 24
2017 NB 39 42 12 5 2 0 0 81 7 166
2017 NB-07 35 41 6 18 0 0 0 76 18 17
2017 NB-08 13 47 20 7 13 0 0 60 20 15
2017 NB-09 30 57 13 0 0 0 0 87 0 23
2017 NB-10 46 44 10 0 0 0 0 90 0 41
2017 NB-11 28 50 17 6 0 0 0 78 6 18
2017 NB-12 57 26 9 4 4 0 0 83 9 23
2014 NB 48 38 5 5 3 0 1 86 8 185
2014 NB-04 50 42 8 0 0 0 0 92 0 12
2014 NB-07 47 37 0 11 5 0 0 84 16 19
2014 NB-08 62 19 5 10 5 0 0 81 14 21
2014 NB-09 38 50 8 4 0 0 0 88 4 26
2014 NB-10 55 29 10 0 3 0 3 87 3 31
2014 NB-11 46 33 4 13 4 0 0 79 17 24
2014 NB-12 61 36 0 0 4 0 0 96 4 28

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 46 24 9 7 8 5 2 75 16 359
2020 NB-05 30 30 0 10 10 10 10 75 25 10
2020 NB-06 42 19 8 8 12 12 0 70 22 26
2020 NB-07 45 18 8 5 13 5 5 71 21 38
2020 NB-08 33 33 10 10 14 0 0 67 24 21
2020 NB-09 53 12 6 10 12 6 2 70 23 51
2020 NB-10 39 27 12 9 5 5 4 72 15 85
2020 NB-11 43 39 8 0 4 6 0 88 4 51
2020 NB-12 60 16 11 9 2 2 0 77 11 45
2020 NB-14 71 21 0 7 0 0 0 93 7 14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 33 37 16 6 5 3 0 72 12 358
2020 NB-05 40 10 30 10 10 0 0 50 20 10
2020 NB-06 46 38 8 4 4 0 0 85 8 26
2020 NB-07 38 46 5 11 0 0 0 84 11 37
2020 NB-08 43 29 19 0 5 5 0 75 5 21
2020 NB-09 29 31 16 8 10 6 0 65 19 51
2020 NB-10 25 44 19 8 4 1 0 69 12 85
2020 NB-11 24 43 14 6 10 4 0 69 16 51
2020 NB-12 42 27 18 4 4 4 0 72 9 45
2020 NB-14 36 50 14 0 0 0 0 86 0 14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 30 7 10 8 2 2 74 19 358
2020 NB-05 30 10 20 0 20 10 10 50 25 10
2020 NB-06 50 19 8 12 8 4 0 72 20 26
2020 NB-07 39 37 3 8 8 0 5 81 17 38
2020 NB-08 24 43 14 14 5 0 0 67 19 21
2020 NB-09 37 29 8 12 12 2 0 68 24 51
2020 NB-10 33 36 6 13 7 2 2 73 21 85
2020 NB-11 34 38 12 8 8 0 0 72 16 50
2020 NB-12 58 16 2 11 7 4 2 79 19 45
2020 NB-14 71 29 0 0 0 0 0 100 0 14

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 0 5 14 18 55 9 0 5 80 22

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 24 29 18 12 10 4 3 57 24 359
2020 NB-05 20 30 20 10 20 0 0 50 30 10
2020 NB-06 23 42 12 8 4 12 0 74 13 26
2020 NB-07 29 26 18 5 11 5 5 62 18 38
2020 NB-08 24 19 14 14 10 10 10 53 29 21
2020 NB-09 29 18 22 6 16 6 4 52 24 51
2020 NB-10 13 33 20 20 8 4 2 49 30 85
2020 NB-11 31 25 18 16 10 0 0 57 25 51
2020 NB-12 22 36 18 9 11 2 2 60 21 45
2020 NB-14 36 36 7 7 0 7 7 83 8 14
2019 NB 19 30 18 19 11 3 1 51 31 345
2019 NB-04 31 31 8 15 0 15 0 73 18 13
2019 NB-06 19 48 4 7 22 0 0 67 30 27
2019 NB-07 19 29 19 10 14 10 0 53 26 21
2019 NB-08 16 25 25 22 13 0 0 41 34 32
2019 NB-09 16 24 8 26 18 5 3 43 49 38
2019 NB-10 15 28 16 22 14 5 0 46 37 74
2019 NB-11 19 19 21 29 10 2 0 39 39 52
2019 NB-12 24 34 22 14 6 0 0 58 20 50
2019 NB-14 33 42 17 0 0 0 8 82 0 12
2018 NB 12 31 21 17 14 3 2 45 33 173
2018 NB-06 30 30 10 20 10 0 0 60 30 10
2018 NB-07 20 20 33 20 0 0 7 43 21 15
2018 NB-08 0 19 38 19 19 6 0 20 40 16
2018 NB-09 14 10 24 14 33 5 0 25 50 21
2018 NB-10 13 34 18 24 5 5 0 50 31 38
2018 NB-11 8 40 12 20 16 4 0 50 38 25
2018 NB-12 8 52 20 4 8 4 4 65 13 25
2017 NB 19 35 15 17 8 4 2 57 27 166
2017 NB-07 18 29 24 12 12 6 0 50 25 17
2017 NB-08 20 27 7 27 13 7 0 50 43 15
2017 NB-09 22 22 22 17 4 9 4 50 25 23
2017 NB-10 22 34 12 20 7 5 0 59 28 41
2017 NB-11 12 41 6 12 18 0 12 60 33 17
2017 NB-12 21 50 21 8 0 0 0 71 8 24
2014 NB 29 35 10 12 5 7 2 70 19 184
2014 NB-04 27 36 9 9 9 0 9 70 20 11
2014 NB-07 21 37 16 5 11 11 0 65 18 19
2014 NB-08 38 29 0 14 0 14 5 82 18 21
2014 NB-09 35 12 23 4 15 12 0 52 22 26
2014 NB-10 26 39 10 10 6 3 6 71 18 31
2014 NB-11 38 46 4 13 0 0 0 83 13 24
2014 NB-12 36 43 11 7 0 4 0 81 7 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 39 32 9 10 7 2 1 74 17 357
2020 NB-05 10 20 10 10 20 10 20 43 43 10
2020 NB-06 50 35 4 8 4 0 0 85 12 26
2020 NB-07 42 32 5 11 5 3 3 78 17 38
2020 NB-08 24 57 5 10 5 0 0 81 14 21
2020 NB-09 39 29 10 10 10 2 0 70 20 51
2020 NB-10 26 38 13 13 8 1 0 65 22 84
2020 NB-11 41 29 14 12 2 2 0 72 14 51
2020 NB-12 55 18 2 7 11 5 2 78 20 44
2020 NB-14 71 29 0 0 0 0 0 100 0 14
2019 NB 27 35 17 12 8 2 0 63 20 345
2019 NB-04 38 8 23 8 15 8 0 50 25 13
2019 NB-06 30 44 11 7 7 0 0 74 15 27
2019 NB-07 38 19 24 14 5 0 0 57 19 21
2019 NB-08 17 27 20 23 7 3 3 46 32 30
2019 NB-09 13 44 18 15 8 3 0 58 24 39
2019 NB-10 18 39 18 18 7 1 0 58 25 74
2019 NB-11 29 35 17 10 10 0 0 63 19 52
2019 NB-12 38 38 16 2 6 0 0 76 8 50
2019 NB-14 75 25 0 0 0 0 0 100 0 12
2018 NB 20 41 17 13 6 2 1 63 20 174
2018 NB-06 0 70 10 20 0 0 0 70 20 10
2018 NB-07 7 67 0 7 13 7 0 79 21 15
2018 NB-08 6 25 25 19 13 13 0 36 36 16
2018 NB-09 10 33 33 19 5 0 0 43 24 21
2018 NB-10 28 41 10 13 8 0 0 69 21 39
2018 NB-11 21 29 33 13 4 0 0 50 17 24
2018 NB-12 32 48 12 4 4 0 0 80 8 25
2017 NB 27 40 16 10 5 2 0 68 15 167
2017 NB-07 12 35 29 12 12 0 0 47 24 17
2017 NB-08 7 33 40 7 13 0 0 40 20 15
2017 NB-09 22 48 13 9 0 9 0 76 10 23
2017 NB-10 32 46 7 10 2 2 0 80 13 41
2017 NB-11 22 56 11 11 0 0 0 78 11 18
2017 NB-12 46 29 13 4 8 0 0 75 13 24
2014 NB 35 36 10 11 4 4 1 74 15 185
2014 NB-04 50 33 8 0 0 8 0 91 0 12
2014 NB-07 16 47 16 16 5 0 0 63 21 19
2014 NB-08 43 24 10 10 5 10 0 74 16 21
2014 NB-09 19 38 19 15 4 4 0 60 20 26
2014 NB-10 39 29 6 10 3 10 3 78 15 31
2014 NB-11 42 33 13 8 4 0 0 75 13 24
2014 NB-12 50 36 0 11 4 0 0 86 14 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 35 33 16 10 4 1 0 69 15 357
2020 NB-05 10 40 20 0 10 20 0 63 13 10
2020 NB-06 38 38 12 12 0 0 0 77 12 26
2020 NB-07 46 41 3 8 0 3 0 89 8 37
2020 NB-08 43 38 10 5 5 0 0 81 10 21
2020 NB-09 29 25 24 12 10 0 0 55 22 51
2020 NB-10 26 33 21 14 5 0 0 60 19 84
2020 NB-11 35 29 20 14 2 0 0 65 16 51
2020 NB-12 38 33 11 7 9 2 0 73 16 45
2020 NB-14 57 36 7 0 0 0 0 93 0 14
2019 NB 20 34 20 14 11 1 0 54 25 346
2019 NB-04 31 31 15 15 8 0 0 62 23 13
2019 NB-06 15 48 15 15 4 4 0 65 19 27
2019 NB-07 19 33 29 10 10 0 0 52 19 21
2019 NB-08 9 34 22 16 16 3 0 45 32 32
2019 NB-09 10 26 33 21 10 0 0 36 31 39
2019 NB-10 19 29 22 16 12 1 0 49 29 73
2019 NB-11 23 33 21 13 10 0 0 56 23 52
2019 NB-12 24 36 14 14 12 0 0 60 26 50
2019 NB-14 50 50 0 0 0 0 0 100 0 12
2018 NB 16 33 24 20 7 0 0 49 27 176
2018 NB-06 0 40 30 20 10 0 0 40 30 10
2018 NB-07 13 40 20 13 13 0 0 53 27 15
2018 NB-08 0 31 38 25 6 0 0 31 31 16
2018 NB-09 14 24 24 24 14 0 0 38 38 21
2018 NB-10 20 28 28 18 8 0 0 48 25 40
2018 NB-11 16 40 20 24 0 0 0 56 24 25
2018 NB-12 20 40 20 16 4 0 0 60 20 25

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 19 24 20 13 15 6 2 47 31 356
2020 NB-05 20 0 30 10 10 20 10 29 29 10
2020 NB-06 19 19 15 12 19 12 4 45 36 26
2020 NB-07 21 45 11 11 5 5 3 71 17 38
2020 NB-08 24 10 43 10 10 5 0 35 20 21
2020 NB-09 14 14 34 4 22 10 2 32 30 50
2020 NB-10 10 26 21 15 25 1 1 37 41 84
2020 NB-11 22 22 12 27 12 6 0 46 42 51
2020 NB-12 23 27 20 9 9 9 2 56 21 44
2020 NB-14 57 21 7 7 0 7 0 85 8 14
2019 NB 16 16 18 16 24 8 2 36 44 347
2019 NB-04 23 0 38 8 15 15 0 27 27 13
2019 NB-06 15 22 19 15 22 7 0 40 40 27
2019 NB-07 10 10 19 19 29 5 10 22 56 21
2019 NB-08 9 19 16 25 25 6 0 30 53 32
2019 NB-09 10 18 18 21 23 10 0 31 49 39
2019 NB-10 9 11 22 16 31 9 1 23 53 74
2019 NB-11 21 12 23 12 21 10 2 37 37 52
2019 NB-12 20 28 8 12 24 8 0 52 39 50
2019 NB-14 58 8 17 0 0 8 8 80 0 12
2018 NB 7 15 21 24 24 6 2 25 52 176
2018 NB-06 0 20 20 20 40 0 0 20 60 10
2018 NB-07 0 27 33 7 13 7 13 33 25 15
2018 NB-08 0 19 31 19 19 13 0 21 43 16
2018 NB-09 0 10 19 24 43 5 0 10 70 21
2018 NB-10 8 10 18 38 25 3 0 18 64 40
2018 NB-11 12 12 12 32 16 12 4 29 57 25
2018 NB-12 20 16 24 20 12 8 0 39 35 25
2017 NB 12 18 20 20 16 11 2 35 42 167
2017 NB-07 6 6 29 24 35 0 0 12 59 17
2017 NB-08 0 13 27 20 27 13 0 15 54 15
2017 NB-09 13 17 22 13 9 22 4 41 29 23
2017 NB-10 7 24 20 20 15 10 5 37 40 41
2017 NB-11 17 11 22 22 11 17 0 33 40 18
2017 NB-12 13 17 21 25 8 13 4 35 40 24
2014 NB 17 22 13 14 15 17 2 49 35 185
2014 NB-04 8 50 8 0 17 17 0 70 20 12
2014 NB-07 16 32 16 11 21 5 0 50 33 19
2014 NB-08 29 14 5 10 14 29 0 60 33 21
2014 NB-09 12 8 23 19 19 15 4 24 48 26
2014 NB-10 16 29 10 10 6 29 0 64 23 31
2014 NB-11 21 29 4 25 4 13 4 60 35 24
2014 NB-12 29 7 14 18 11 18 4 45 36 28

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 47 3 8 2 0 0 87 10 359
2020 NB-05 80 20 0 0 0 0 0 100 0 10
2020 NB-06 50 42 0 8 0 0 0 92 8 26
2020 NB-07 39 39 8 11 3 0 0 79 13 38
2020 NB-08 29 67 0 0 5 0 0 95 5 21
2020 NB-09 35 47 8 8 2 0 0 82 10 51
2020 NB-10 40 49 1 8 1 0 0 89 9 85
2020 NB-11 35 49 4 12 0 0 0 84 12 51
2020 NB-12 47 42 2 4 4 0 0 89 9 45
2020 NB-14 43 50 0 7 0 0 0 93 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 43 8 7 1 0 1 84 8 359
2020 NB-05 50 30 0 10 10 0 0 80 20 10
2020 NB-06 46 46 0 8 0 0 0 92 8 26
2020 NB-07 37 45 11 3 0 3 3 86 3 38
2020 NB-08 57 38 5 0 0 0 0 95 0 21
2020 NB-09 43 35 10 12 0 0 0 78 12 51
2020 NB-10 40 40 11 9 0 0 0 80 9 85
2020 NB-11 35 45 10 4 6 0 0 80 10 51
2020 NB-12 40 53 2 4 0 0 0 93 4 45
2020 NB-14 43 43 7 7 0 0 0 86 7 14
2019 NB 41 31 9 14 5 0 0 72 19 346
2019 NB-04 54 8 23 8 8 0 0 62 15 13
2019 NB-06 48 26 11 15 0 0 0 74 15 27
2019 NB-07 52 24 14 5 5 0 0 76 10 21
2019 NB-08 19 34 16 22 6 0 3 55 29 32
2019 NB-09 36 41 10 10 3 0 0 77 13 39
2019 NB-10 26 36 8 24 5 0 0 62 30 74
2019 NB-11 35 31 10 15 10 0 0 65 25 52
2019 NB-12 57 35 0 6 2 0 0 92 8 49
2019 NB-14 83 17 0 0 0 0 0 100 0 12
2017 NB 49 30 4 14 3 0 1 79 17 167
2017 NB-07 53 24 0 24 0 0 0 76 24 17
2017 NB-08 33 20 7 33 7 0 0 53 40 15
2017 NB-09 52 35 0 9 0 0 4 91 9 23
2017 NB-10 32 34 7 22 5 0 0 66 27 41
2017 NB-11 44 33 0 11 11 0 0 78 22 18
2017 NB-12 83 13 4 0 0 0 0 96 0 24
2014 NB 39 30 4 15 12 0 0 70 26 185
2014 NB-04 50 25 17 0 8 0 0 75 8 12
2014 NB-07 37 42 0 11 11 0 0 79 21 19
2014 NB-08 48 29 5 10 10 0 0 76 19 21
2014 NB-09 27 19 4 27 23 0 0 46 50 26
2014 NB-10 29 26 3 23 19 0 0 55 42 31
2014 NB-11 42 29 4 21 4 0 0 71 25 24
2014 NB-12 54 32 4 4 7 0 0 86 11 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 47 37 8 5 2 1 0 85 6 358
2020 NB-05 30 30 10 10 0 20 0 75 13 10
2020 NB-06 42 42 8 8 0 0 0 85 8 26
2020 NB-07 50 37 11 3 0 0 0 87 3 38
2020 NB-08 48 43 5 5 0 0 0 90 5 21
2020 NB-09 43 35 12 6 4 0 0 78 10 51
2020 NB-10 46 38 8 7 1 0 0 84 8 85
2020 NB-11 45 41 8 4 2 0 0 86 6 51
2020 NB-12 52 39 5 2 2 0 0 91 5 44
2020 NB-14 71 29 0 0 0 0 0 100 0 14
2019 NB 52 35 6 5 1 0 0 88 6 343
2019 NB-04 46 8 15 23 8 0 0 54 31 13
2019 NB-06 58 27 8 8 0 0 0 85 8 26
2019 NB-07 43 52 5 0 0 0 0 95 0 21
2019 NB-08 42 42 3 10 0 3 0 87 10 31
2019 NB-09 37 42 18 3 0 0 0 79 3 38
2019 NB-10 47 43 4 3 3 0 0 91 5 74
2019 NB-11 58 33 4 6 0 0 0 90 6 52
2019 NB-12 56 34 4 2 4 0 0 90 6 50
2019 NB-14 100 0 0 0 0 0 0 100 0 11
2017 NB 58 30 4 6 2 0 0 88 8 165
2017 NB-07 44 31 19 6 0 0 0 75 6 16
2017 NB-08 40 27 7 27 0 0 0 67 27 15
2017 NB-09 83 13 0 4 0 0 0 96 4 23
2017 NB-10 59 39 0 0 2 0 0 98 2 41
2017 NB-11 44 39 0 11 6 0 0 83 17 18
2017 NB-12 70 13 4 9 4 0 0 83 13 23
2014 NB 57 33 4 2 3 0 1 90 5 185
2014 NB-04 42 42 8 0 8 0 0 83 8 12
2014 NB-07 53 32 0 11 0 0 5 89 11 19
2014 NB-08 57 38 0 0 5 0 0 95 5 21
2014 NB-09 42 42 8 4 4 0 0 85 8 26
2014 NB-10 65 32 3 0 0 0 0 97 0 31
2014 NB-11 67 17 13 0 4 0 0 83 4 24
2014 NB-12 75 21 0 0 4 0 0 96 4 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 79 12 3 3 2 1 0 93 5 358
2020 NB-05 90 10 0 0 0 0 0 100 0 10
2020 NB-06 81 15 0 4 0 0 0 96 4 26
2020 NB-07 84 8 3 3 3 0 0 92 5 38
2020 NB-08 76 19 5 0 0 0 0 95 0 21
2020 NB-09 69 8 2 10 6 4 2 81 17 51
2020 NB-10 83 10 4 1 1 1 0 94 2 84
2020 NB-11 76 18 0 2 2 2 0 96 4 51
2020 NB-12 84 9 4 0 0 2 0 95 0 45
2020 NB-14 86 7 7 0 0 0 0 93 0 14
2017 NB 72 13 4 5 2 1 2 88 7 167
2017 NB-07 76 18 6 0 0 0 0 94 0 17
2017 NB-08 47 27 7 7 13 0 0 73 20 15
2017 NB-09 70 4 0 17 0 4 4 81 19 23
2017 NB-10 78 10 0 2 2 2 5 95 5 41
2017 NB-11 72 17 6 0 6 0 0 89 6 18
2017 NB-12 75 8 8 4 0 0 4 87 4 24
2014 NB 72 15 5 4 2 1 1 90 6 185
2014 NB-04 75 25 0 0 0 0 0 100 0 12
2014 NB-07 58 32 5 0 0 0 5 94 0 19
2014 NB-08 71 14 0 5 5 5 0 90 10 21
2014 NB-09 54 31 8 8 0 0 0 85 8 26
2014 NB-10 81 6 6 3 0 0 3 90 3 31
2014 NB-11 83 8 0 4 0 4 0 96 4 24
2014 NB-12 79 0 7 7 7 0 0 79 14 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 21 19 20 16 8 12 4 47 28 359
2020 NB-05 20 20 10 10 20 20 0 50 38 10
2020 NB-06 31 23 15 12 4 12 4 64 18 26
2020 NB-07 29 11 11 21 3 21 5 54 32 38
2020 NB-08 33 19 19 5 5 14 5 65 12 21
2020 NB-09 18 14 18 24 14 8 6 36 43 51
2020 NB-10 15 19 24 18 12 11 2 39 34 85
2020 NB-11 18 22 33 12 2 12 2 45 16 51
2020 NB-12 16 24 27 13 9 9 2 45 25 45
2020 NB-14 14 21 14 43 0 0 7 38 46 14
2019 NB 12 19 21 16 11 17 4 40 34 347
2019 NB-04 15 23 15 8 8 31 0 56 22 13
2019 NB-06 19 37 11 11 11 7 4 63 25 27
2019 NB-07 14 10 10 24 19 14 10 31 56 21
2019 NB-08 9 19 31 9 6 25 0 38 21 32
2019 NB-09 10 15 15 18 18 23 0 33 47 39
2019 NB-10 11 22 23 12 16 14 3 39 34 74
2019 NB-11 8 12 35 17 6 17 6 25 30 52
2019 NB-12 16 18 20 18 4 14 10 45 29 50
2019 NB-14 17 8 17 25 33 0 0 25 58 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 14 86 357
2020 NB-09 20 80 50
2020 NB-10 20 80 84
2020 NB-11 16 84 51
2019 NB 20 80 346
2019 NB-07 24 76 21
2019 NB-08 28 72 32
2019 NB-09 31 69 39
2019 NB-10 18 82 74
2019 NB-11 21 79 52
2019 NB-12 18 82 50
2019 NB-14 0 100 12
2018 NB 15 85 176
2018 NB-09 29 71 21
2018 NB-10 18 83 40

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 53 47 51
2020 NB-10 59 41 17
2019 NB 43 57 69
2019 NB-11 45 55 11
2018 NB 44 56 27

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 61 39 51
2020 NB-10 53 47 17
2019 NB 67 33 69
2019 NB-09 50 50 12
2018 NB 63 37 27

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 7 93 69
2019 NB-09 0 100 12
2019 NB-10 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 0 100 51
2020 NB-09 0 100 10
2020 NB-10 0 100 17
2019 NB 0 100 69
2019 NB-09 0 100 12
2019 NB-10 0 100 12
2019 NB-11 0 100 11
2018 NB 0 100 27

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 12 88 51
2020 NB-09 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 27

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 51 49 51
2020 NB-10 65 35 17
2019 NB 33 67 69
2019 NB-09 42 58 12
2018 NB 41 59 27

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 53 47 51
2020 NB-10 53 47 17
2019 NB 35 65 69
2018 NB 44 56 27

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 61 39 51
2020 NB-10 59 41 17
2019 NB 42 58 69
2018 NB 44 56 27

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 47 53 51
2020 NB-10 41 59 17
2019 NB 38 62 69
2019 NB-10 50 50 12
2018 NB 63 37 27

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 55 45 51
2020 NB-10 53 47 17
2019 NB 32 68 69
2018 NB 41 59 27

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 51 49 51
2020 NB-10 35 65 17
2019 NB 48 52 69
2019 NB-09 58 42 12
2019 NB-10 42 58 12
2018 NB 59 41 27

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 31 69 51
2019 NB 28 72 69
2018 NB 30 70 27

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 0 100 51
2020 NB-09 0 100 10
2020 NB-10 0 100 17

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 14 86 51
2020 NB-09 0 100 10
2019 NB 9 91 69
2019 NB-11 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 65 35 51
2020 NB-10 71 29 17
2019 NB 43 57 69
2019 NB-09 58 42 12
2019 NB-10 58 42 12
2019 NB-11 55 45 11
2018 NB 56 44 27

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 16 84 51
2019 NB 17 83 69
2018 NB 26 74 27

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 12 88 51
2019 NB 14 86 69

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 61 39 51
2020 NB-09 50 50 10
2020 NB-10 65 35 17
2019 NB 52 48 69
2019 NB-10 50 50 12
2019 NB-11 45 55 11
2018 NB 48 52 27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 31 69 51
2020 NB-10 29 71 17
2019 NB 23 77 69
2019 NB-09 42 58 12
2018 NB 26 74 27

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 24 76 51
2019 NB 10 90 69
2019 NB-10 0 100 12
2019 NB-11 0 100 11
2018 NB 19 81 27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 22 78 51
2019 NB 22 78 69
2018 NB 37 63 27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 16 84 51
2020 NB-09 0 100 10
2019 NB 13 87 69
2019 NB-10 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 14 86 51

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 13 87 69
2018 NB 0 100 27

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 12 88 51
2018 NB 0 100 27

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 25 75 51
2019 NB 29 71 69
2019 NB-09 0 100 12
2018 NB 26 74 27

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 14 86 44
2018 NB 24 76 25

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 18 82 44

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 41 59 44
2018 NB 28 72 25

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 18 82 44

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 52 48 44
2018 NB 44 56 25

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 25

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 64 36 44
2018 NB 48 52 25

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 14 86 44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 17 14 17 10 11 27 4 45 30 357
2020 NB-05 0 0 10 20 10 40 20 0 75 10
2020 NB-06 32 12 20 20 4 12 0 50 27 25
2020 NB-07 22 22 11 5 3 27 11 70 13 37
2020 NB-08 19 29 10 5 0 38 0 77 8 21
2020 NB-09 10 16 18 12 16 24 6 36 39 51
2020 NB-10 11 8 24 12 18 24 5 26 41 85
2020 NB-11 14 18 12 10 10 35 2 50 31 51
2020 NB-12 18 13 16 4 11 36 2 50 25 45
2020 NB-14 29 21 21 14 0 14 0 58 17 14
2019 NB 11 16 20 12 12 25 5 39 33 346
2019 NB-04 17 8 25 17 0 33 0 38 25 12
2019 NB-06 19 19 41 4 4 11 4 43 9 27
2019 NB-07 10 19 10 10 10 43 0 50 33 21
2019 NB-08 6 19 25 19 3 22 6 35 30 32
2019 NB-09 10 21 18 0 21 23 8 44 30 39
2019 NB-10 8 18 16 9 16 27 5 38 38 74
2019 NB-11 10 10 17 19 10 31 4 29 44 52
2019 NB-12 12 16 20 12 14 22 4 38 35 50
2019 NB-14 33 17 17 8 0 25 0 67 11 12
2018 NB 7 16 22 14 13 23 5 32 38 174
2018 NB-06 10 10 30 10 0 30 10 33 17 10
2018 NB-07 0 14 50 0 7 14 14 20 10 14
2018 NB-08 0 19 19 31 19 13 0 21 57 16
2018 NB-09 10 5 20 20 15 25 5 21 50 20
2018 NB-10 8 18 18 15 20 20 3 32 45 40
2018 NB-11 8 8 8 20 12 40 4 29 57 25
2018 NB-12 8 28 24 12 8 16 4 45 25 25
2017 NB 10 16 20 10 9 32 4 40 29 167
2017 NB-07 12 12 29 6 6 29 6 36 18 17
2017 NB-08 0 13 20 20 33 13 0 15 62 15
2017 NB-09 9 9 4 9 4 61 4 50 38 23
2017 NB-10 10 12 24 5 7 39 2 38 21 41
2017 NB-11 11 11 22 0 17 28 11 36 27 18
2017 NB-12 13 25 13 8 8 29 4 56 25 24
2014 NB 15 18 12 8 6 34 6 56 23 185
2014 NB-04 25 17 8 0 0 50 0 83 0 12
2014 NB-07 11 32 5 5 5 37 5 73 18 19
2014 NB-08 14 19 14 10 5 29 10 54 23 21
2014 NB-09 8 19 12 4 4 38 15 58 17 26
2014 NB-10 19 10 10 6 10 35 10 53 29 31
2014 NB-11 21 13 13 8 8 29 8 53 27 24
2014 NB-12 21 25 7 7 0 39 0 76 12 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 32 27 19 10 8 4 0 61 19 359
2020 NB-05 30 20 20 20 0 10 0 56 22 10
2020 NB-06 31 38 4 19 4 4 0 72 24 26
2020 NB-07 39 32 16 5 5 3 0 73 11 38
2020 NB-08 38 33 14 5 0 10 0 79 5 21
2020 NB-09 27 20 25 10 14 4 0 49 24 51
2020 NB-10 20 28 24 14 8 5 1 51 24 85
2020 NB-11 29 25 25 8 8 4 0 57 16 51
2020 NB-12 42 29 9 9 9 2 0 73 18 45
2020 NB-14 36 21 29 14 0 0 0 57 14 14
2019 NB 24 30 16 13 9 8 0 59 23 346
2019 NB-04 38 31 8 23 0 0 0 69 23 13
2019 NB-06 15 42 35 0 8 0 0 58 8 26
2019 NB-07 19 24 10 24 5 19 0 53 35 21
2019 NB-08 22 25 19 16 3 16 0 56 22 32
2019 NB-09 18 28 26 8 13 8 0 50 22 39
2019 NB-10 23 30 14 12 14 8 0 57 28 74
2019 NB-11 23 31 17 17 8 4 0 56 26 52
2019 NB-12 30 28 10 14 10 8 0 63 26 50
2019 NB-14 50 42 0 0 0 8 0 100 0 12
2018 NB 17 34 19 14 9 7 1 55 24 175
2018 NB-06 20 10 30 10 10 10 10 38 25 10
2018 NB-07 7 57 14 7 0 14 0 75 8 14
2018 NB-08 0 44 31 19 0 6 0 47 20 16
2018 NB-09 10 24 24 10 24 10 0 37 37 21
2018 NB-10 20 28 15 20 13 5 0 50 34 40
2018 NB-11 16 48 12 16 4 4 0 67 21 25
2018 NB-12 24 40 16 8 8 4 0 67 17 25
2017 NB 25 36 16 7 7 8 1 67 15 167
2017 NB-07 18 35 29 6 6 6 0 56 13 17
2017 NB-08 13 20 20 13 27 7 0 36 43 15
2017 NB-09 13 26 13 9 9 30 0 56 25 23
2017 NB-10 29 37 17 5 5 5 2 71 11 41
2017 NB-11 22 33 17 6 6 11 6 67 13 18
2017 NB-12 29 58 8 0 4 0 0 88 4 24
2014 NB 35 31 12 11 3 8 1 72 15 185
2014 NB-04 42 17 8 0 0 33 0 88 0 12
2014 NB-07 26 42 16 5 5 5 0 72 11 19
2014 NB-08 43 24 10 14 5 5 0 70 20 21
2014 NB-09 23 46 8 0 4 15 4 86 5 26
2014 NB-10 42 32 10 6 3 6 0 79 10 31
2014 NB-11 38 33 8 13 0 4 4 77 14 24
2014 NB-12 54 21 7 14 0 4 0 78 15 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 13 87 358
2020 NB-07 13 87 38
2020 NB-09 10 90 51
2020 NB-10 11 89 85
2020 NB-11 16 84 51
2020 NB-12 14 86 44
2019 NB 10 90 344
2019 NB-08 19 81 31
2019 NB-09 13 87 39
2019 NB-10 9 91 74
2019 NB-14 0 100 12
2018 NB 7 93 175

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 63 37 46
2019 NB 27 73 33
2018 NB 46 54 13

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 70 30 46

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 0 100 33
2018 NB 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 0 100 46
2019 NB 0 100 33
2018 NB 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 0 100 46
2018 NB 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 48 52 46
2019 NB 27 73 33
2018 NB 38 62 13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 35 65 46
2019 NB 21 79 33

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 30 70 46
2019 NB 15 85 33

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 0 100 33
2018 NB 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 37 63 46
2019 NB 39 61 33
2018 NB 46 54 13

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 35 65 46
2019 NB 30 70 33

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 0 100 33

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 0 100 33

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 13 87 46
2019 NB 21 79 33

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 20 80 46
2019 NB 18 82 33

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 0 100 46
2019 NB 0 100 33
2018 NB 0 100 13

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 13 87 46
2019 NB 18 82 33

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 0 100 46
2019 NB 0 100 33
2018 NB 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 0 100 33
2018 NB 0 100 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 30 70 46
2019 NB 21 79 33

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 17 83 46
2019 NB 0 100 33
2018 NB 38 62 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NB 21 79 33
2018 NB 38 62 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 52 48 46
2019 NB 61 39 33
2018 NB 38 62 13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 11

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 55 45 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 NB 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 18 14 18 9 8 28 5 48 25 358
2020 NB-05 10 20 10 10 10 20 20 50 33 10
2020 NB-06 27 15 15 8 8 27 0 58 21 26
2020 NB-07 24 18 11 11 3 26 8 64 20 38
2020 NB-08 24 19 19 0 5 29 5 64 7 21
2020 NB-09 16 8 22 4 16 27 8 36 30 51
2020 NB-10 13 13 19 12 10 27 6 39 32 84
2020 NB-11 16 18 20 14 2 29 2 49 23 51
2020 NB-12 18 11 18 7 9 33 4 46 25 45
2020 NB-14 29 21 21 14 0 14 0 58 17 14
2019 NB 13 17 23 5 6 31 5 47 16 346
2019 NB-04 15 23 15 15 0 31 0 56 22 13
2019 NB-06 15 26 22 11 0 22 4 55 15 27
2019 NB-07 14 14 10 10 5 48 0 55 27 21
2019 NB-08 10 23 29 3 3 23 10 48 10 31
2019 NB-09 13 13 26 5 8 23 13 40 20 39
2019 NB-10 8 18 20 0 8 36 9 48 15 74
2019 NB-11 10 12 27 6 8 37 2 34 22 52
2019 NB-12 20 14 24 4 6 28 4 50 15 50
2019 NB-14 42 17 17 0 0 25 0 78 0 12
2018 NB 9 21 22 7 4 33 3 48 17 174
2018 NB-07 7 20 40 7 0 27 0 36 9 15
2018 NB-08 6 31 25 13 0 25 0 50 17 16
2018 NB-09 15 5 25 5 10 40 0 33 25 20
2018 NB-10 8 28 15 10 3 35 3 56 20 40
2018 NB-11 8 12 16 4 4 48 8 45 18 25
2018 NB-12 12 32 24 4 8 20 0 55 15 25
2017 NB 13 14 20 3 3 44 4 51 11 167
2017 NB-07 18 0 35 0 0 35 12 33 0 17
2017 NB-08 0 13 40 0 7 40 0 22 11 15
2017 NB-09 9 9 13 9 0 57 4 44 22 23
2017 NB-10 7 22 12 0 7 51 0 60 15 41
2017 NB-11 6 17 11 11 0 44 11 50 25 18
2017 NB-12 21 13 17 4 0 42 4 62 8 24
2014 NB 21 16 15 2 1 41 5 69 4 184
2014 NB-04 25 8 8 0 0 58 0 80 0 12
2014 NB-07 26 32 16 0 0 26 0 79 0 19
2014 NB-08 29 14 14 0 5 33 5 69 8 21
2014 NB-09 8 19 12 4 0 42 15 64 9 26
2014 NB-10 19 3 16 0 0 52 10 58 0 31
2014 NB-11 25 17 13 4 0 42 0 71 7 24
2014 NB-12 29 14 7 0 0 46 4 86 0 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 34 28 20 6 7 4 1 66 13 356
2020 NB-05 30 20 20 10 10 10 0 56 22 10
2020 NB-06 36 36 12 8 4 4 0 75 13 25
2020 NB-07 39 42 8 3 5 3 0 84 8 38
2020 NB-08 33 33 5 5 5 19 0 82 12 21
2020 NB-09 31 18 25 4 16 4 2 52 21 51
2020 NB-10 27 29 26 7 4 6 1 60 12 84
2020 NB-11 29 31 27 6 6 0 0 61 12 51
2020 NB-12 43 27 9 7 9 5 0 74 17 44
2020 NB-14 36 36 21 7 0 0 0 71 7 14
2019 NB 31 26 21 7 5 10 0 63 14 347
2019 NB-04 38 31 8 15 8 0 0 69 23 13
2019 NB-06 33 30 22 11 0 4 0 65 12 27
2019 NB-07 24 24 14 14 0 24 0 63 19 21
2019 NB-08 22 28 22 6 3 16 3 62 12 32
2019 NB-09 26 26 33 3 8 5 0 54 11 39
2019 NB-10 28 28 18 5 9 11 0 64 17 74
2019 NB-11 33 19 23 10 6 10 0 57 17 52
2019 NB-12 32 30 20 4 4 10 0 69 9 50
2019 NB-14 75 17 0 0 0 8 0 100 0 12
2018 NB 20 35 22 9 3 10 1 62 14 173
2018 NB-07 20 40 13 7 0 20 0 75 8 15
2018 NB-08 6 44 25 19 0 6 0 53 20 16
2018 NB-09 14 24 10 19 14 19 0 47 41 21
2018 NB-10 23 36 23 13 3 3 0 61 16 39
2018 NB-11 20 52 24 0 0 4 0 75 0 25
2018 NB-12 20 40 28 4 4 4 0 63 8 25
2017 NB 31 32 17 2 3 13 1 73 6 167
2017 NB-07 24 24 29 6 0 12 6 57 7 17
2017 NB-08 13 20 33 0 7 27 0 45 9 15
2017 NB-09 22 26 22 4 4 22 0 61 11 23
2017 NB-10 32 37 12 2 5 12 0 78 8 41
2017 NB-11 22 33 11 6 0 22 6 77 8 18
2017 NB-12 42 46 13 0 0 0 0 88 0 24
2014 NB 39 30 15 2 1 13 1 80 3 185
2014 NB-04 42 17 8 0 0 33 0 88 0 12
2014 NB-07 32 37 16 0 0 16 0 81 0 19
2014 NB-08 38 29 14 0 5 14 0 78 6 21
2014 NB-09 23 27 19 4 0 23 4 68 5 26
2014 NB-10 42 35 13 0 0 10 0 86 0 31
2014 NB-11 63 25 4 8 0 0 0 88 8 24
2014 NB-12 57 21 7 4 0 11 0 88 4 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 6 94 354
2020 NB-06 24 76 25
2020 NB-07 14 86 37
2020 NB-08 5 95 21
2020 NB-09 0 100 51
2020 NB-10 5 95 83
2020 NB-11 2 98 51
2020 NB-12 2 98 45
2020 NB-14 0 100 14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 11 89 357
2020 NB-05 30 70 10
2020 NB-06 19 81 26
2020 NB-07 13 87 38
2020 NB-08 19 81 21
2020 NB-09 10 90 51
2020 NB-10 13 87 83
2020 NB-11 6 94 51
2020 NB-12 7 93 45
2020 NB-14 0 100 14
2019 NB 14 86 347
2019 NB-04 8 92 13
2019 NB-06 22 78 27
2019 NB-07 19 81 21
2019 NB-08 16 84 32
2019 NB-09 21 79 39
2019 NB-10 18 82 74
2019 NB-11 15 85 52
2019 NB-12 4 96 50
2019 NB-14 0 100 12
2017 NB 22 78 167
2017 NB-08 40 60 15
2017 NB-09 26 74 23
2017 NB-10 24 76 41
2014 NB 11 89 185

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 55 45 40
2020 NB-10 45 55 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 74 26 39
2020 NB-10 90 10 10
2019 NB 90 10 49
2019 NB-10 92 8 13
2017 NB 84 16 37
2017 NB-10 90 10 10
2014 NB 90 10 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 48 38 0 10 3 0 0 86 14 29
2019 NB 49 23 9 9 9 0 0 72 19 43
2019 NB-10 42 25 8 8 17 0 0 67 25 12
2017 NB 65 26 3 3 0 0 3 93 3 31
2014 NB 50 33 6 6 6 0 0 83 11 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 53 25 6 8 3 4 2 82 12 357
2020 NB-05 70 0 10 0 10 10 0 78 11 10
2020 NB-06 46 35 8 4 4 0 4 84 8 26
2020 NB-07 53 26 8 3 5 0 5 83 8 38
2020 NB-08 57 24 14 5 0 0 0 81 5 21
2020 NB-09 50 22 4 8 8 8 0 78 17 50
2020 NB-10 42 33 7 11 0 6 1 81 11 85
2020 NB-11 55 24 6 10 0 4 2 83 10 51
2020 NB-12 66 16 2 7 5 2 2 86 12 44
2020 NB-14 71 21 0 7 0 0 0 93 7 14
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 41 30 14 9 4 2 0 72 13 357
2020 NB-05 40 20 30 0 0 10 0 67 0 10
2020 NB-06 54 23 15 4 4 0 0 77 8 26
2020 NB-07 39 29 18 0 5 5 3 74 6 38
2020 NB-08 48 24 19 10 0 0 0 71 10 21
2020 NB-09 29 39 16 4 6 6 0 73 10 51
2020 NB-10 39 28 11 18 5 0 0 67 22 85
2020 NB-11 34 28 22 12 2 2 0 63 14 50
2020 NB-12 55 27 2 9 7 0 0 82 16 44
2020 NB-14 36 57 0 7 0 0 0 93 7 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 59 31 3 4 2 0 0 91 6 359
2020 NB-05 20 50 20 0 0 0 10 78 0 10
2020 NB-06 54 38 0 4 4 0 0 92 8 26
2020 NB-07 74 21 3 0 3 0 0 95 3 38
2020 NB-08 38 48 5 10 0 0 0 86 10 21
2020 NB-09 51 37 4 4 2 2 0 90 6 51
2020 NB-10 60 31 2 6 1 0 0 91 7 85
2020 NB-11 55 35 4 6 0 0 0 90 6 51
2020 NB-12 73 16 0 7 4 0 0 89 11 45
2020 NB-14 86 14 0 0 0 0 0 100 0 14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 61 29 4 4 2 1 0 90 5 357
2020 NB-05 30 40 10 0 0 10 10 88 0 10
2020 NB-06 62 27 8 4 0 0 0 88 4 26
2020 NB-07 76 21 0 0 3 0 0 97 3 38
2020 NB-08 52 33 14 0 0 0 0 86 0 21
2020 NB-09 51 37 2 4 4 2 0 90 8 51
2020 NB-10 58 29 7 4 2 0 0 87 6 85
2020 NB-11 49 37 6 8 0 0 0 86 8 49
2020 NB-12 82 11 0 4 2 0 0 93 7 45
2020 NB-14 86 14 0 0 0 0 0 100 0 14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 53 31 9 5 1 1 1 85 6 355
2020 NB-05 30 30 20 0 0 10 10 75 0 10
2020 NB-06 46 35 12 0 4 4 0 84 4 26
2020 NB-07 66 21 8 5 0 0 0 87 5 38
2020 NB-08 40 30 20 5 0 0 5 74 5 20
2020 NB-09 39 39 12 8 0 2 0 80 8 51
2020 NB-10 51 36 7 5 1 0 0 87 6 85
2020 NB-11 56 32 4 8 0 0 0 88 8 50
2020 NB-12 63 21 9 5 2 0 0 84 7 43
2020 NB-14 86 14 0 0 0 0 0 100 0 14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 60 24 7 3 2 1 3 88 5 359
2020 NB-05 20 40 20 0 0 10 10 75 0 10
2020 NB-06 65 15 12 0 4 4 0 84 4 26
2020 NB-07 76 18 3 0 3 0 0 95 3 38
2020 NB-08 57 29 10 0 0 0 5 90 0 21
2020 NB-09 49 29 8 2 2 2 8 87 4 51
2020 NB-10 58 31 6 2 2 0 1 89 5 85
2020 NB-11 51 27 10 10 0 0 2 80 10 51
2020 NB-12 78 7 4 4 4 0 2 86 9 45
2020 NB-14 79 21 0 0 0 0 0 100 0 14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 65 14 4 2 1 14 1 92 3 359
2020 NB-05 50 20 10 0 0 10 10 88 0 10
2020 NB-06 65 23 0 0 0 12 0 100 0 26
2020 NB-07 71 5 5 0 3 16 0 91 3 38
2020 NB-08 67 14 0 5 0 10 5 94 6 21
2020 NB-09 63 14 0 8 0 16 0 91 9 51
2020 NB-10 56 19 8 0 0 14 2 90 0 85
2020 NB-11 71 10 2 2 0 16 0 95 2 51
2020 NB-12 73 4 4 2 2 13 0 90 5 45
2020 NB-14 64 21 0 0 0 14 0 100 0 14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 66 25 5 2 1 1 0 92 3 358
2020 NB-05 40 30 20 0 0 10 0 78 0 10
2020 NB-06 65 31 4 0 0 0 0 96 0 26
2020 NB-07 68 24 3 0 3 3 0 95 3 38
2020 NB-08 52 38 5 0 5 0 0 90 5 21
2020 NB-09 70 16 6 2 4 2 0 88 6 50
2020 NB-10 66 24 6 5 0 0 0 89 5 85
2020 NB-11 63 35 2 0 0 0 0 98 0 51
2020 NB-12 76 13 7 2 0 2 0 91 2 45
2020 NB-14 71 29 0 0 0 0 0 100 0 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 53 24 9 8 6 1 0 77 14 356
2020 NB-05 60 0 30 0 10 0 0 60 10 10
2020 NB-06 35 38 15 8 4 0 0 73 12 26
2020 NB-07 58 24 11 0 3 5 0 86 3 38
2020 NB-08 52 29 5 5 10 0 0 81 14 21
2020 NB-09 45 22 14 10 10 0 0 67 20 51
2020 NB-10 49 33 6 8 4 0 0 82 12 85
2020 NB-11 57 16 8 14 4 0 0 73 18 49
2020 NB-12 64 16 5 7 9 0 0 80 16 44
2020 NB-14 71 14 0 7 7 0 0 86 14 14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 70 19 6 2 2 1 1 90 4 359
2020 NB-05 50 20 20 0 0 0 10 78 0 10
2020 NB-06 58 31 8 0 4 0 0 88 4 26
2020 NB-07 74 18 0 3 3 3 0 95 5 38
2020 NB-08 71 19 5 0 5 0 0 90 5 21
2020 NB-09 61 20 12 4 2 2 0 82 6 51
2020 NB-10 72 21 2 2 1 0 1 94 4 85
2020 NB-11 67 22 8 4 0 0 0 88 4 51
2020 NB-12 80 13 4 0 2 0 0 93 2 45
2020 NB-14 93 7 0 0 0 0 0 100 0 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 98 2 56
2020 NB-11 100 0 13
2020 NB-12 95 5 22
2020 NB-14 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 33 33 16 15 4 0 0 65 18 55
2020 NB-11 23 15 38 15 8 0 0 38 23 13
2020 NB-12 33 43 0 19 5 0 0 76 24 21
2020 NB-14 30 40 10 20 0 0 0 70 20 10

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 44 38 9 4 3 1 1 83 8 359
2020 NB-05 30 60 10 0 0 0 0 90 0 10
2020 NB-06 69 23 8 0 0 0 0 92 0 26
2020 NB-07 39 37 8 3 5 3 5 83 9 38
2020 NB-08 43 43 5 10 0 0 0 86 10 21
2020 NB-09 37 43 10 6 2 2 0 82 8 51
2020 NB-10 42 36 8 8 5 0 0 79 13 85
2020 NB-11 33 41 18 4 2 2 0 76 6 51
2020 NB-12 58 29 7 2 4 0 0 87 7 45
2020 NB-14 43 57 0 0 0 0 0 100 0 14
2019 NB 28 45 15 6 4 1 0 74 10 346
2019 NB-04 38 31 23 8 0 0 0 69 8 13
2019 NB-06 41 48 7 4 0 0 0 89 4 27
2019 NB-07 19 52 14 5 5 5 0 75 10 21
2019 NB-08 25 31 28 9 6 0 0 56 16 32
2019 NB-09 15 51 18 10 0 5 0 70 11 39
2019 NB-10 20 49 15 8 8 0 0 69 16 74
2019 NB-11 19 52 19 2 6 2 0 73 8 52
2019 NB-12 44 38 10 4 4 0 0 82 8 50
2019 NB-14 55 36 9 0 0 0 0 91 0 11
2018 NB 16 47 20 11 5 1 0 64 16 176
2018 NB-06 20 40 10 20 10 0 0 60 30 10
2018 NB-07 13 67 13 7 0 0 0 80 7 15
2018 NB-08 6 50 25 6 13 0 0 56 19 16
2018 NB-09 14 52 19 5 10 0 0 67 14 21
2018 NB-10 15 50 13 15 5 3 0 67 21 40
2018 NB-11 16 40 32 12 0 0 0 56 12 25
2018 NB-12 24 52 16 4 4 0 0 76 8 25
2017 NB 17 49 18 7 4 4 0 69 12 166
2017 NB-07 19 31 13 19 6 13 0 57 29 16
2017 NB-08 7 27 27 33 0 7 0 36 36 15
2017 NB-09 13 57 26 0 0 4 0 73 0 23
2017 NB-10 12 66 12 5 2 2 0 80 8 41
2017 NB-11 11 39 28 6 17 0 0 50 22 18
2017 NB-12 21 63 0 4 8 4 0 87 13 24

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 39 27 10 11 11 1 1 68 22 359
2020 NB-05 60 0 10 20 10 0 0 60 30 10
2020 NB-06 35 27 12 8 12 4 4 67 21 26
2020 NB-07 47 26 5 11 5 0 5 78 17 38
2020 NB-08 38 33 5 14 10 0 0 71 24 21
2020 NB-09 29 31 14 10 14 2 0 62 24 51
2020 NB-10 33 39 9 12 7 0 0 72 19 85
2020 NB-11 35 20 12 18 16 0 0 55 33 51
2020 NB-12 51 20 7 4 16 2 0 73 20 45
2020 NB-14 64 14 7 14 0 0 0 79 14 14

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 48 26 14 5 6 2 1 75 10 354
2020 NB-05 60 0 30 0 0 10 0 67 0 10
2020 NB-06 52 20 16 8 0 4 0 75 8 25
2020 NB-07 53 29 5 5 3 0 5 86 8 38
2020 NB-08 57 24 10 0 10 0 0 81 10 21
2020 NB-09 39 31 16 2 10 2 0 72 12 51
2020 NB-10 42 30 15 7 4 2 0 73 11 84
2020 NB-11 46 24 16 6 6 2 0 71 12 50
2020 NB-12 59 20 9 2 9 0 0 80 11 44
2020 NB-14 50 29 14 7 0 0 0 79 7 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 33 33 14 10 8 1 0 67 18 359
2020 NB-05 40 30 10 10 10 0 0 70 20 10
2020 NB-06 35 38 12 4 8 4 0 76 12 26
2020 NB-07 37 45 8 5 3 0 3 84 8 38
2020 NB-08 48 24 10 10 10 0 0 71 19 21
2020 NB-09 31 29 16 6 16 2 0 62 22 51
2020 NB-10 26 34 18 13 8 1 0 61 21 85
2020 NB-11 24 37 18 20 2 0 0 61 22 51
2020 NB-12 42 22 16 13 7 0 0 64 20 45
2020 NB-14 43 43 7 0 7 0 0 86 7 14
2019 NB 16 37 20 18 10 1 0 53 28 347
2019 NB-04 31 31 15 23 0 0 0 62 23 13
2019 NB-06 15 37 26 11 11 0 0 52 22 27
2019 NB-07 5 52 29 10 5 0 0 57 14 21
2019 NB-08 16 38 16 22 6 3 0 55 29 32
2019 NB-09 26 23 18 23 10 0 0 49 33 39
2019 NB-10 7 38 22 19 15 0 0 45 34 74
2019 NB-11 13 33 23 23 8 0 0 46 31 52
2019 NB-12 12 44 16 18 10 0 0 56 28 50
2019 NB-14 42 50 8 0 0 0 0 92 0 12
2018 NB 7 30 31 15 16 1 0 38 31 176
2018 NB-06 10 40 20 10 20 0 0 50 30 10
2018 NB-07 7 53 27 7 7 0 0 60 13 15
2018 NB-08 0 13 50 13 19 6 0 13 33 16
2018 NB-09 5 19 33 29 14 0 0 24 43 21
2018 NB-10 3 38 23 23 15 0 0 40 38 40
2018 NB-11 12 20 36 12 20 0 0 32 32 25
2018 NB-12 8 40 28 16 8 0 0 48 24 25
2017 NB 13 33 23 20 10 1 0 46 30 167
2017 NB-07 12 29 41 12 6 0 0 41 18 17
2017 NB-08 7 13 20 33 27 0 0 20 60 15
2017 NB-09 17 26 30 22 4 0 0 43 26 23
2017 NB-10 15 41 20 24 0 0 0 56 24 41
2017 NB-11 6 28 22 22 17 6 0 35 41 18
2017 NB-12 4 46 17 17 13 4 0 52 30 24

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 30 42 16 9 4 0 0 72 12 57
2020 NB-11 8 46 38 8 0 0 0 54 8 13
2020 NB-12 36 27 9 18 9 0 0 64 27 22
2020 NB-14 20 70 10 0 0 0 0 90 0 10
2019 NB 25 52 7 13 4 0 0 77 16 56
2019 NB-12 32 39 11 11 7 0 0 71 18 28

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 40 22 16 10 10 0 1 63 21 357
2020 NB-05 40 10 20 20 0 0 10 56 22 10
2020 NB-06 24 24 20 12 16 0 4 50 29 25
2020 NB-07 50 16 11 11 11 0 3 68 22 38
2020 NB-08 62 10 19 5 5 0 0 71 10 21
2020 NB-09 37 24 12 16 10 0 2 62 26 51
2020 NB-10 29 21 24 14 12 0 0 50 26 84
2020 NB-11 35 31 10 10 14 0 0 67 24 51
2020 NB-12 53 20 13 2 11 0 0 73 13 45
2020 NB-14 64 21 14 0 0 0 0 86 0 14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 45 28 16 6 4 1 1 74 10 357
2020 NB-05 30 20 30 10 10 0 0 50 20 10
2020 NB-06 46 27 8 8 8 4 0 76 16 26
2020 NB-07 42 29 21 5 3 0 0 71 8 38
2020 NB-08 43 33 10 5 10 0 0 76 14 21
2020 NB-09 41 27 14 8 8 0 2 70 16 51
2020 NB-10 39 29 21 8 2 0 0 68 11 85
2020 NB-11 42 36 16 0 2 2 2 81 2 50
2020 NB-12 61 25 11 0 2 0 0 86 2 44
2020 NB-14 64 7 21 7 0 0 0 71 7 14
2019 NB 32 34 15 11 7 1 1 67 18 346
2019 NB-04 15 23 15 15 23 0 8 42 42 13
2019 NB-06 22 37 19 7 11 0 4 62 19 27
2019 NB-07 43 24 19 10 5 0 0 67 14 21
2019 NB-08 25 34 19 13 9 0 0 59 22 32
2019 NB-09 31 28 18 13 8 3 0 61 21 39
2019 NB-10 32 38 9 14 7 0 0 70 20 74
2019 NB-11 39 35 22 2 2 0 0 75 4 51
2019 NB-12 40 30 12 14 4 0 0 70 18 50
2019 NB-14 42 50 0 8 0 0 0 92 8 12
2018 NB 26 28 24 11 10 0 1 55 21 176
2018 NB-06 30 50 0 10 10 0 0 80 20 10
2018 NB-07 33 27 27 7 7 0 0 60 13 15
2018 NB-08 25 25 13 13 25 0 0 50 38 16
2018 NB-09 24 24 29 10 14 0 0 48 24 21
2018 NB-10 18 28 30 18 5 0 3 46 23 40
2018 NB-11 36 32 20 8 4 0 0 68 12 25
2018 NB-12 24 36 36 0 4 0 0 60 4 25
2017 NB 33 30 18 10 10 0 0 62 19 165
2017 NB-07 53 24 18 6 0 0 0 76 6 17
2017 NB-08 40 7 7 20 27 0 0 47 47 15
2017 NB-09 26 17 43 4 9 0 0 43 13 23
2017 NB-10 33 31 18 5 13 0 0 64 18 39
2017 NB-11 39 39 6 11 6 0 0 78 17 18
2017 NB-12 42 29 21 0 8 0 0 71 8 24

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 14 23 33 17 13 0 0 36 30 359
2020 NB-05 40 50 10 0 0 0 0 90 0 10
2020 NB-06 31 27 23 12 8 0 0 58 19 26
2020 NB-07 24 34 26 8 8 0 0 58 16 38
2020 NB-08 14 29 38 10 10 0 0 43 19 21
2020 NB-09 12 27 31 22 6 2 0 40 28 51
2020 NB-10 5 16 38 25 16 0 0 21 41 85
2020 NB-11 8 16 37 20 20 0 0 24 39 51
2020 NB-12 7 18 36 18 22 0 0 24 40 45
2020 NB-14 14 14 43 14 14 0 0 29 29 14
2019 NB 13 27 28 19 12 0 1 41 31 347
2019 NB-04 23 15 23 23 8 0 8 42 33 13
2019 NB-06 19 44 22 7 7 0 0 63 15 27
2019 NB-07 29 14 33 10 14 0 0 43 24 21
2019 NB-08 13 28 25 25 9 0 0 41 34 32
2019 NB-09 18 21 28 21 13 0 0 38 33 39
2019 NB-10 8 23 27 24 18 0 0 31 42 74
2019 NB-11 10 27 33 25 6 0 0 37 31 52
2019 NB-12 8 34 28 14 14 0 2 43 29 50
2019 NB-14 25 33 25 8 8 0 0 58 17 12
2018 NB 11 23 34 22 10 0 0 34 32 173
2018 NB-06 10 30 60 0 0 0 0 40 0 10
2018 NB-07 40 13 13 13 20 0 0 53 33 15
2018 NB-08 6 31 31 25 6 0 0 38 31 16
2018 NB-09 10 5 45 25 15 0 0 15 40 20
2018 NB-10 3 23 33 26 15 0 0 26 41 39
2018 NB-11 8 16 40 28 8 0 0 24 36 25
2018 NB-12 13 33 33 8 13 0 0 46 21 24
2017 NB 11 31 28 15 15 0 0 42 30 167
2017 NB-07 12 35 18 18 18 0 0 47 35 17
2017 NB-08 13 20 40 20 7 0 0 33 27 15
2017 NB-09 4 26 39 17 13 0 0 30 30 23
2017 NB-10 2 34 34 17 12 0 0 37 29 41
2017 NB-11 11 33 28 6 22 0 0 44 28 18
2017 NB-12 8 33 29 8 21 0 0 42 29 24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 21 32 27 13 6 1 0 54 19 357
2020 NB-05 50 40 10 0 0 0 0 90 0 10
2020 NB-06 27 42 15 8 4 4 0 72 12 26
2020 NB-07 42 32 18 5 3 0 0 74 8 38
2020 NB-08 24 24 29 14 10 0 0 48 24 21
2020 NB-09 16 49 22 10 4 0 0 65 14 51
2020 NB-10 7 26 33 25 9 0 0 33 34 85
2020 NB-11 20 29 31 14 6 0 0 49 20 51
2020 NB-12 16 26 35 14 9 0 0 42 23 43
2020 NB-14 21 43 29 0 7 0 0 64 7 14
2019 NB 22 34 22 14 6 0 1 57 21 346
2019 NB-04 31 23 31 0 8 0 8 58 8 13
2019 NB-06 30 41 7 11 7 0 4 73 19 27
2019 NB-07 38 10 33 19 0 0 0 48 19 21
2019 NB-08 13 47 13 19 9 0 0 59 28 32
2019 NB-09 13 31 28 21 8 0 0 44 28 39
2019 NB-10 19 32 22 18 9 0 0 51 27 74
2019 NB-11 21 31 33 15 0 0 0 52 15 52
2019 NB-12 16 39 24 8 10 0 2 56 19 49
2019 NB-14 42 50 0 0 8 0 0 92 8 12
2018 NB 13 32 30 14 10 0 1 46 25 176
2018 NB-06 30 20 30 10 10 0 0 50 20 10
2018 NB-07 13 47 13 13 7 0 7 64 21 15
2018 NB-08 13 38 38 13 0 0 0 50 13 16
2018 NB-09 5 29 43 10 14 0 0 33 24 21
2018 NB-10 5 30 25 23 18 0 0 35 40 40
2018 NB-11 16 28 36 12 8 0 0 44 20 25
2018 NB-12 12 32 28 16 12 0 0 44 28 25
2017 NB 18 36 26 10 10 0 1 55 19 166
2017 NB-07 18 41 24 12 6 0 0 59 18 17
2017 NB-08 20 40 40 0 0 0 0 60 0 15
2017 NB-09 13 39 17 13 17 0 0 52 30 23
2017 NB-10 13 35 30 15 5 0 3 49 21 40
2017 NB-11 11 33 39 11 6 0 0 44 17 18
2017 NB-12 25 38 17 8 13 0 0 63 21 24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 19 27 25 14 14 1 0 46 29 358
2020 NB-05 20 60 10 0 10 0 0 80 10 10
2020 NB-06 31 35 12 12 8 4 0 68 20 26
2020 NB-07 32 32 19 5 8 3 0 67 14 37
2020 NB-08 29 19 14 29 10 0 0 48 38 21
2020 NB-09 18 47 10 20 6 0 0 65 25 51
2020 NB-10 15 15 34 14 21 0 0 31 35 85
2020 NB-11 16 18 18 22 25 2 0 34 48 51
2020 NB-12 9 20 42 9 20 0 0 29 29 45
2020 NB-14 7 21 57 14 0 0 0 29 14 14
2019 NB 13 23 28 19 15 0 1 37 35 342
2019 NB-04 15 8 31 23 15 0 8 25 42 13
2019 NB-06 11 26 37 7 15 0 4 38 23 27
2019 NB-07 19 24 33 0 24 0 0 43 24 21
2019 NB-08 16 25 9 34 13 0 3 42 48 32
2019 NB-09 19 14 25 22 19 0 0 33 42 36
2019 NB-10 12 19 34 12 22 0 0 32 34 73
2019 NB-11 10 23 31 25 12 0 0 33 37 52
2019 NB-12 4 24 32 26 14 0 0 28 40 50
2019 NB-14 18 64 0 9 9 0 0 82 18 11
2018 NB 14 23 22 24 16 0 0 37 41 176
2018 NB-06 30 20 30 20 0 0 0 50 20 10
2018 NB-07 40 33 0 7 20 0 0 73 27 15
2018 NB-08 19 38 19 19 6 0 0 56 25 16
2018 NB-09 10 10 29 14 38 0 0 19 52 21
2018 NB-10 5 20 30 28 18 0 0 25 45 40
2018 NB-11 20 8 24 32 16 0 0 28 48 25
2018 NB-12 4 20 20 36 20 0 0 24 56 25
2017 NB 13 23 27 17 19 0 0 36 37 166
2017 NB-07 18 18 29 12 24 0 0 35 35 17
2017 NB-08 7 33 13 27 20 0 0 40 47 15
2017 NB-09 9 17 43 13 17 0 0 26 30 23
2017 NB-10 12 22 29 27 10 0 0 34 37 41
2017 NB-11 12 29 24 12 24 0 0 41 35 17
2017 NB-12 8 21 25 25 21 0 0 29 46 24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 33 30 16 12 7 0 2 65 20 354
2020 NB-05 40 40 0 0 10 0 10 89 11 10
2020 NB-06 58 12 8 12 4 0 8 75 17 26
2020 NB-07 56 25 6 6 8 0 0 81 14 36
2020 NB-08 29 38 24 5 5 0 0 67 10 21
2020 NB-09 35 37 6 14 4 0 4 76 18 51
2020 NB-10 23 28 24 17 7 0 1 51 24 83
2020 NB-11 24 38 16 12 10 0 0 62 22 50
2020 NB-12 27 36 16 11 11 0 0 62 22 45
2020 NB-14 29 14 29 14 14 0 0 43 29 14
2019 NB 36 30 20 6 5 1 2 68 11 346
2019 NB-04 46 23 23 0 0 0 8 75 0 13
2019 NB-06 52 26 15 0 4 0 4 81 4 27
2019 NB-07 48 19 33 0 0 0 0 67 0 21
2019 NB-08 22 50 13 9 0 3 3 77 10 32
2019 NB-09 38 31 13 8 8 0 3 71 16 39
2019 NB-10 34 32 22 5 7 0 0 66 12 74
2019 NB-11 23 38 29 10 0 0 0 62 10 52
2019 NB-12 38 24 22 4 10 0 2 63 14 50
2019 NB-14 42 25 8 17 8 0 0 67 25 12
2018 NB 32 33 22 9 4 0 0 65 13 175
2018 NB-06 50 40 10 0 0 0 0 90 0 10
2018 NB-07 60 20 7 7 7 0 0 80 13 15
2018 NB-08 44 25 19 13 0 0 0 69 13 16
2018 NB-09 29 24 33 10 5 0 0 52 14 21
2018 NB-10 23 38 28 5 5 0 0 62 10 39
2018 NB-11 32 28 28 12 0 0 0 60 12 25
2018 NB-12 20 40 24 4 12 0 0 60 16 25
2017 NB 36 33 19 5 5 1 1 71 10 166
2017 NB-07 29 47 6 6 6 6 0 81 13 17
2017 NB-08 33 40 27 0 0 0 0 73 0 15
2017 NB-09 26 39 22 13 0 0 0 65 13 23
2017 NB-10 35 33 25 0 8 0 0 68 8 40
2017 NB-11 28 44 11 11 6 0 0 72 17 18
2017 NB-12 33 33 17 8 8 0 0 67 17 24

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 22 32 20 13 12 0 1 54 26 358
2020 NB-05 30 20 30 20 0 0 0 50 20 10
2020 NB-06 50 15 8 8 8 4 8 74 17 26
2020 NB-07 32 37 11 8 13 0 0 68 21 38
2020 NB-08 10 48 33 10 0 0 0 57 10 21
2020 NB-09 26 34 18 2 20 0 0 60 22 50
2020 NB-10 9 29 24 27 11 0 0 39 38 85
2020 NB-11 10 41 20 12 16 0 2 52 28 51
2020 NB-12 22 31 20 9 18 0 0 53 27 45
2020 NB-14 43 14 21 14 7 0 0 57 21 14
2019 NB 25 32 23 10 8 0 1 58 19 346
2019 NB-04 31 23 15 15 8 0 8 58 25 13
2019 NB-06 44 37 11 0 4 0 4 85 4 27
2019 NB-07 24 29 38 5 5 0 0 52 10 21
2019 NB-08 19 38 16 16 9 0 3 58 26 32
2019 NB-09 26 33 18 21 3 0 0 59 23 39
2019 NB-10 19 30 30 7 14 0 0 49 21 73
2019 NB-11 15 38 31 10 6 0 0 54 15 52
2019 NB-12 32 24 22 8 12 0 2 57 20 50
2019 NB-14 42 25 8 17 8 0 0 67 25 12
2018 NB 21 29 27 13 11 0 0 50 23 175
2018 NB-06 30 40 30 0 0 0 0 70 0 10
2018 NB-07 53 20 7 7 13 0 0 73 20 15
2018 NB-08 31 25 31 6 6 0 0 56 13 16
2018 NB-09 19 14 43 14 10 0 0 33 24 21
2018 NB-10 10 35 25 15 15 0 0 45 30 40
2018 NB-11 16 32 28 16 8 0 0 48 24 25
2018 NB-12 16 40 24 12 8 0 0 56 20 25
2017 NB 22 35 21 14 7 1 0 58 21 166
2017 NB-07 41 12 24 18 0 6 0 56 19 17
2017 NB-08 20 40 13 13 13 0 0 60 27 15
2017 NB-09 22 35 26 17 0 0 0 57 17 23
2017 NB-10 5 50 23 18 5 0 0 55 23 40
2017 NB-11 17 39 17 22 6 0 0 56 28 18
2017 NB-12 29 29 17 4 21 0 0 58 25 24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 32 24 15 11 13 0 5 59 25 357
2020 NB-05 30 10 10 20 20 0 10 44 44 10
2020 NB-06 46 23 19 4 4 0 4 72 8 26
2020 NB-07 45 21 0 11 18 0 5 69 31 38
2020 NB-08 60 10 10 5 5 0 10 78 11 20
2020 NB-09 35 24 18 4 14 0 6 63 19 51
2020 NB-10 16 25 21 16 16 0 5 43 35 85
2020 NB-11 28 34 12 12 10 0 4 65 23 50
2020 NB-12 38 22 18 7 13 0 2 61 20 45
2020 NB-14 14 29 21 14 14 0 7 46 31 14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 27 32 22 11 6 0 1 60 17 358
2020 NB-05 40 30 0 20 10 0 0 70 30 10
2020 NB-06 35 19 27 12 0 4 4 58 13 26
2020 NB-07 42 34 18 5 0 0 0 76 5 38
2020 NB-08 30 45 0 5 10 0 10 83 17 20
2020 NB-09 18 51 20 8 4 0 0 69 12 51
2020 NB-10 14 29 29 20 7 0 0 44 27 85
2020 NB-11 25 29 27 10 8 0 0 55 18 51
2020 NB-12 27 36 20 4 13 0 0 62 18 45
2020 NB-14 57 29 14 0 0 0 0 86 0 14
2019 NB 19 34 22 14 9 1 1 54 24 347
2019 NB-04 31 15 23 15 8 0 8 50 25 13
2019 NB-06 11 48 26 11 4 0 0 59 15 27
2019 NB-07 19 52 10 5 14 0 0 71 19 21
2019 NB-08 22 34 34 9 0 0 0 56 9 32
2019 NB-09 26 33 21 13 8 0 0 59 21 39
2019 NB-10 14 28 28 15 14 1 0 42 29 74
2019 NB-11 10 33 23 25 10 0 0 42 35 52
2019 NB-12 20 36 16 16 12 0 0 56 28 50
2019 NB-14 67 33 0 0 0 0 0 100 0 12
2018 NB 13 28 32 19 6 0 1 42 26 174
2018 NB-06 10 60 10 20 0 0 0 70 20 10
2018 NB-07 20 33 7 27 0 0 13 62 31 15
2018 NB-08 19 31 38 6 6 0 0 50 13 16
2018 NB-09 10 14 29 29 19 0 0 24 48 21
2018 NB-10 8 28 36 26 3 0 0 36 28 39
2018 NB-11 16 20 40 20 4 0 0 36 24 25
2018 NB-12 4 42 46 8 0 0 0 46 8 24
2017 NB 17 33 22 20 8 0 0 50 28 167
2017 NB-07 18 41 24 6 12 0 0 59 18 17
2017 NB-08 27 13 7 40 13 0 0 40 53 15
2017 NB-09 17 35 26 17 4 0 0 52 22 23
2017 NB-10 10 49 22 17 2 0 0 59 20 41
2017 NB-11 0 33 28 22 17 0 0 33 39 18
2017 NB-12 25 25 21 13 17 0 0 50 29 24

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 19 31 26 13 10 0 1 51 23 356
2020 NB-05 30 40 10 10 10 0 0 70 20 10
2020 NB-06 28 32 20 12 4 0 4 63 17 25
2020 NB-07 32 34 26 5 3 0 0 66 8 38
2020 NB-08 20 50 15 5 10 0 0 70 15 20
2020 NB-09 20 37 24 12 8 0 0 57 20 51
2020 NB-10 8 27 29 23 13 0 0 36 36 84
2020 NB-11 14 25 31 8 22 0 0 39 29 51
2020 NB-12 11 31 29 20 9 0 0 42 29 45
2020 NB-14 36 36 29 0 0 0 0 71 0 14
2019 NB 14 24 28 21 13 1 1 39 34 344
2019 NB-04 33 8 17 17 17 0 8 45 36 12
2019 NB-06 7 30 44 15 4 0 0 37 19 27
2019 NB-07 24 29 24 5 19 0 0 52 24 21
2019 NB-08 9 22 34 28 6 0 0 31 34 32
2019 NB-09 28 13 26 13 21 0 0 41 33 39
2019 NB-10 4 18 35 31 12 0 0 22 43 74
2019 NB-11 10 25 25 24 16 0 0 35 39 51
2019 NB-12 12 29 29 16 14 0 0 41 31 49
2019 NB-14 25 75 0 0 0 0 0 100 0 12
2018 NB 6 28 33 20 11 1 1 35 32 175
2018 NB-06 0 30 50 10 10 0 0 30 20 10
2018 NB-07 7 33 40 13 0 0 7 43 14 15
2018 NB-08 6 25 44 19 6 0 0 31 25 16
2018 NB-09 10 29 14 29 19 0 0 38 48 21
2018 NB-10 5 33 25 25 13 0 0 38 38 40
2018 NB-11 0 24 44 8 24 0 0 24 32 25
2018 NB-12 8 21 33 33 4 0 0 29 38 24
2017 NB 10 27 26 22 16 0 0 37 37 167
2017 NB-07 12 29 29 24 6 0 0 41 29 17
2017 NB-08 7 27 13 27 27 0 0 33 53 15
2017 NB-09 17 30 26 9 17 0 0 48 26 23
2017 NB-10 7 27 27 27 12 0 0 34 39 41
2017 NB-11 0 6 44 28 22 0 0 6 50 18
2017 NB-12 4 42 21 13 21 0 0 46 33 24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 27 29 24 10 10 0 0 55 20 357
2020 NB-05 30 20 30 10 10 0 0 50 20 10
2020 NB-06 42 15 31 0 12 0 0 58 12 26
2020 NB-07 47 21 26 3 3 0 0 68 5 38
2020 NB-08 35 35 25 0 5 0 0 70 5 20
2020 NB-09 22 45 16 12 6 0 0 67 18 51
2020 NB-10 15 28 26 15 15 0 0 44 31 85
2020 NB-11 18 24 25 14 18 2 0 42 32 51
2020 NB-12 24 31 24 11 9 0 0 56 20 45
2020 NB-14 36 43 21 0 0 0 0 79 0 14
2019 NB 18 29 20 19 14 1 1 47 34 347
2019 NB-04 31 8 15 23 15 0 8 42 42 13
2019 NB-06 11 44 30 7 7 0 0 56 15 27
2019 NB-07 19 38 14 10 19 0 0 57 29 21
2019 NB-08 9 41 16 28 6 0 0 50 34 32
2019 NB-09 36 18 18 10 18 0 0 54 28 39
2019 NB-10 12 20 26 24 18 0 0 32 42 74
2019 NB-11 10 29 21 25 15 0 0 38 40 52
2019 NB-12 16 24 22 24 14 0 0 40 38 50
2019 NB-14 42 58 0 0 0 0 0 100 0 12
2018 NB 11 25 33 18 13 0 0 36 31 175
2018 NB-06 20 20 30 20 10 0 0 40 30 10
2018 NB-07 20 33 33 7 7 0 0 53 13 15
2018 NB-08 6 13 31 31 19 0 0 19 50 16
2018 NB-09 14 19 29 19 19 0 0 33 38 21
2018 NB-10 8 23 38 23 10 0 0 30 33 40
2018 NB-11 0 32 24 16 28 0 0 32 44 25
2018 NB-12 13 29 33 21 4 0 0 42 25 24
2017 NB 14 27 23 18 17 1 0 41 35 166
2017 NB-07 18 12 35 24 12 0 0 29 35 17
2017 NB-08 7 20 33 7 33 0 0 27 40 15
2017 NB-09 26 30 17 9 17 0 0 57 26 23
2017 NB-10 8 40 20 18 13 3 0 49 31 40
2017 NB-11 0 22 28 22 28 0 0 22 50 18
2017 NB-12 17 29 13 25 17 0 0 46 42 24

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 42 23 14 11 9 0 1 66 20 357
2020 NB-05 50 10 20 10 10 0 0 60 20 10
2020 NB-06 36 24 16 12 12 0 0 60 24 25
2020 NB-07 47 29 11 13 0 0 0 76 13 38
2020 NB-08 60 15 10 5 10 0 0 75 15 20
2020 NB-09 39 29 14 8 10 0 0 69 18 51
2020 NB-10 39 20 15 12 14 0 0 59 26 85
2020 NB-11 33 27 18 12 10 0 0 61 22 51
2020 NB-12 47 20 16 9 7 0 2 68 16 45
2020 NB-14 57 14 7 14 7 0 0 71 21 14
2019 NB 34 25 19 11 10 1 0 59 22 346
2019 NB-04 31 0 38 15 8 0 8 33 25 13
2019 NB-06 22 30 30 11 7 0 0 52 19 27
2019 NB-07 43 24 10 10 14 0 0 67 24 21
2019 NB-08 41 19 25 13 3 0 0 59 16 32
2019 NB-09 33 23 18 10 13 3 0 58 24 39
2019 NB-10 31 24 19 15 11 0 0 55 26 74
2019 NB-11 29 31 17 13 10 0 0 60 23 52
2019 NB-12 35 33 12 4 16 0 0 67 20 49
2019 NB-14 67 8 17 8 0 0 0 75 8 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 24 29 25 13 8 0 1 54 21 358
2020 NB-05 10 40 0 20 30 0 0 50 50 10
2020 NB-06 27 31 19 12 8 0 4 60 20 26
2020 NB-07 29 29 32 8 3 0 0 58 11 38
2020 NB-08 40 40 10 10 0 0 0 80 10 20
2020 NB-09 27 31 14 20 8 0 0 59 27 51
2020 NB-10 20 26 32 14 8 0 0 46 22 85
2020 NB-11 18 35 27 8 10 2 0 54 18 51
2020 NB-12 36 16 29 9 11 0 0 51 20 45
2020 NB-14 7 43 21 21 7 0 0 50 29 14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 23 30 27 13 7 0 1 53 20 358
2020 NB-05 20 30 20 20 10 0 0 50 30 10
2020 NB-06 23 23 23 23 4 0 4 48 28 26
2020 NB-07 26 21 39 8 5 0 0 47 13 38
2020 NB-08 40 25 30 0 5 0 0 65 5 20
2020 NB-09 25 41 20 8 6 0 0 67 14 51
2020 NB-10 12 34 29 18 6 0 1 46 24 85
2020 NB-11 22 25 24 14 14 0 2 48 28 51
2020 NB-12 20 33 27 11 9 0 0 53 20 45
2020 NB-14 36 36 14 7 7 0 0 71 14 14
2019 NB 27 29 25 10 7 1 1 57 18 344
2019 NB-04 25 8 33 8 17 0 8 36 27 12
2019 NB-06 26 33 22 7 7 0 4 62 15 27
2019 NB-07 29 29 24 10 10 0 0 57 19 21
2019 NB-08 25 25 31 16 3 0 0 50 19 32
2019 NB-09 39 29 18 11 3 0 0 68 13 38
2019 NB-10 19 32 27 8 14 0 0 51 22 73
2019 NB-11 23 27 29 17 4 0 0 50 21 52
2019 NB-12 28 36 20 8 8 0 0 64 16 50
2019 NB-14 58 17 25 0 0 0 0 75 0 12
2018 NB 25 27 27 15 5 0 1 53 20 175
2018 NB-06 10 30 20 30 10 0 0 40 40 10
2018 NB-07 27 27 20 27 0 0 0 53 27 15
2018 NB-08 13 25 44 19 0 0 0 38 19 16
2018 NB-09 19 33 33 5 5 0 5 55 10 21
2018 NB-10 28 28 23 18 3 0 3 56 21 40
2018 NB-11 24 16 40 16 4 0 0 40 20 25
2018 NB-12 33 33 17 8 8 0 0 67 17 24
2017 NB 25 33 24 11 7 1 1 58 18 166
2017 NB-07 24 35 24 18 0 0 0 59 18 17
2017 NB-08 27 27 27 20 0 0 0 53 20 15
2017 NB-09 13 35 39 4 9 0 0 48 13 23
2017 NB-10 20 38 25 8 5 3 3 61 13 40
2017 NB-11 22 33 17 22 6 0 0 56 28 18
2017 NB-12 29 33 21 4 13 0 0 63 17 24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 48 33 12 4 2 0 1 82 6 357
2020 NB-05 30 10 20 10 30 0 0 40 40 10
2020 NB-06 58 31 4 8 0 0 0 88 8 26
2020 NB-07 50 29 18 0 0 0 3 81 0 38
2020 NB-08 50 45 5 0 0 0 0 95 0 20
2020 NB-09 47 33 10 6 2 0 2 82 8 51
2020 NB-10 46 33 15 2 4 0 0 79 6 85
2020 NB-11 40 34 20 4 0 0 2 76 4 50
2020 NB-12 60 31 4 4 0 0 0 91 4 45
2020 NB-14 57 43 0 0 0 0 0 100 0 14
2019 NB 52 24 12 5 4 0 2 78 10 344
2019 NB-04 46 23 0 23 0 0 8 75 25 13
2019 NB-06 56 26 11 4 0 0 4 85 4 27
2019 NB-07 52 43 5 0 0 0 0 95 0 21
2019 NB-08 27 37 13 10 10 0 3 66 21 30
2019 NB-09 62 15 10 3 8 0 3 79 11 39
2019 NB-10 36 30 22 7 5 0 0 66 12 74
2019 NB-11 56 15 13 10 6 0 0 71 15 52
2019 NB-12 74 16 8 0 2 0 0 90 2 50
2019 NB-14 83 17 0 0 0 0 0 100 0 12
2018 NB 57 21 12 4 3 0 3 80 7 173
2018 NB-07 53 27 7 0 0 0 13 92 0 15
2018 NB-08 63 6 19 6 6 0 0 69 13 16
2018 NB-09 33 29 24 5 5 0 5 65 10 21
2018 NB-10 49 26 13 3 5 0 5 78 8 39
2018 NB-11 56 36 0 4 4 0 0 92 8 25
2018 NB-12 79 13 4 4 0 0 0 92 4 24
2017 NB 55 25 12 4 3 0 1 81 7 165
2017 NB-07 53 24 18 6 0 0 0 76 6 17
2017 NB-08 33 40 7 0 20 0 0 73 20 15
2017 NB-09 52 17 17 4 0 0 9 76 5 23
2017 NB-10 45 28 15 10 3 0 0 73 13 40
2017 NB-11 67 22 6 0 6 0 0 89 6 18
2017 NB-12 78 22 0 0 0 0 0 100 0 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 32 39 18 9 3 0 0 70 12 355
2020 NB-05 20 20 40 10 10 0 0 40 20 10
2020 NB-06 32 52 4 8 4 0 0 84 12 25
2020 NB-07 39 32 13 13 3 0 0 71 16 38
2020 NB-08 19 38 29 14 0 0 0 57 14 21
2020 NB-09 33 31 22 10 4 0 0 65 14 51
2020 NB-10 24 40 21 12 4 0 0 64 15 85
2020 NB-11 29 41 18 10 2 0 0 69 12 49
2020 NB-12 44 42 11 0 2 0 0 87 2 45
2020 NB-14 57 36 7 0 0 0 0 93 0 14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 71 15 5 2 1 1 5 92 3 358
2020 NB-05 20 40 10 0 30 0 0 60 30 10
2020 NB-06 73 8 8 0 0 0 12 91 0 26
2020 NB-07 87 5 3 3 0 0 3 95 3 38
2020 NB-08 76 10 10 0 0 0 5 90 0 21
2020 NB-09 67 20 6 0 2 0 6 92 2 51
2020 NB-10 65 22 4 5 0 2 2 91 5 85
2020 NB-11 74 12 4 0 0 2 8 96 0 50
2020 NB-12 78 7 4 4 0 0 7 90 5 45
2020 NB-14 86 14 0 0 0 0 0 100 0 14
2019 NB 73 15 3 1 1 0 6 94 3 347
2019 NB-04 46 15 15 8 0 0 15 73 9 13
2019 NB-06 67 22 0 0 0 0 11 100 0 27
2019 NB-07 81 14 0 0 0 0 5 100 0 21
2019 NB-08 63 16 3 6 3 0 9 86 10 32
2019 NB-09 67 21 5 3 0 0 5 92 3 39
2019 NB-10 74 18 3 1 1 0 3 94 3 74
2019 NB-11 77 12 2 0 2 0 8 96 2 52
2019 NB-12 86 8 2 0 0 0 4 98 0 50
2019 NB-14 92 8 0 0 0 0 0 100 0 12
2018 NB 72 11 9 3 1 0 5 87 4 174
2018 NB-06 70 10 20 0 0 0 0 80 0 10
2018 NB-07 67 7 13 0 0 0 13 85 0 15
2018 NB-08 63 13 6 19 0 0 0 75 19 16
2018 NB-09 57 14 14 0 0 0 14 83 0 21
2018 NB-10 70 10 8 3 5 0 5 84 8 40
2018 NB-11 76 24 0 0 0 0 0 100 0 25
2018 NB-12 91 0 4 0 0 0 4 95 0 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 71 11 6 3 5 1 3 85 9 357
2020 NB-05 40 30 10 0 10 0 10 78 11 10
2020 NB-06 81 8 4 0 4 0 4 92 4 26
2020 NB-07 82 13 0 3 0 0 3 97 3 38
2020 NB-08 81 5 5 0 10 0 0 86 10 21
2020 NB-09 71 0 6 8 8 0 8 77 17 51
2020 NB-10 62 18 7 1 7 2 2 84 9 84
2020 NB-11 69 12 8 4 2 4 2 85 6 51
2020 NB-12 77 9 2 7 5 0 0 86 11 44
2020 NB-14 86 7 7 0 0 0 0 93 0 14
2019 NB 61 17 8 5 6 1 2 80 12 347
2019 NB-04 46 31 0 15 0 0 8 83 17 13
2019 NB-06 63 22 7 0 4 0 4 88 4 27
2019 NB-07 62 5 14 10 10 0 0 67 19 21
2019 NB-08 59 22 3 9 0 3 3 87 10 32
2019 NB-09 62 15 3 5 13 3 0 79 18 39
2019 NB-10 66 9 12 7 4 0 1 77 11 74
2019 NB-11 60 19 10 2 10 0 0 79 12 52
2019 NB-12 56 26 6 4 8 0 0 82 12 50
2019 NB-14 92 8 0 0 0 0 0 100 0 12
2018 NB 59 18 10 3 6 1 2 79 10 175
2018 NB-06 60 30 10 0 0 0 0 90 0 10
2018 NB-07 53 27 13 0 0 0 7 86 0 15
2018 NB-08 50 25 19 6 0 0 0 75 6 16
2018 NB-09 57 5 5 5 19 5 5 68 26 21
2018 NB-10 58 18 8 3 13 0 3 77 15 40
2018 NB-11 52 24 20 0 0 0 4 79 0 25
2018 NB-12 79 8 8 0 4 0 0 88 4 24
2017 NB 76 10 5 3 5 1 0 86 8 166
2017 NB-07 65 6 12 6 12 0 0 71 18 17
2017 NB-08 60 13 7 7 13 0 0 73 20 15
2017 NB-09 70 9 9 9 4 0 0 78 13 23
2017 NB-10 78 10 5 3 3 3 0 90 5 40
2017 NB-11 72 17 6 0 6 0 0 89 6 18
2017 NB-12 96 4 0 0 0 0 0 100 0 24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 56 26 10 4 2 0 2 84 6 359
2020 NB-05 30 20 20 10 10 0 10 56 22 10
2020 NB-06 73 15 4 4 4 0 0 88 8 26
2020 NB-07 71 13 11 3 0 0 3 86 3 38
2020 NB-08 67 24 10 0 0 0 0 90 0 21
2020 NB-09 61 22 10 4 0 0 4 86 4 51
2020 NB-10 51 26 15 6 1 0 1 77 7 85
2020 NB-11 41 45 8 2 2 0 2 88 4 51
2020 NB-12 60 29 7 0 4 0 0 89 4 45
2020 NB-14 64 29 0 7 0 0 0 93 7 14
2019 NB 42 35 14 4 3 0 1 79 7 345
2019 NB-04 31 38 0 23 0 0 8 75 25 13
2019 NB-06 41 33 22 4 0 0 0 74 4 27
2019 NB-07 38 29 19 10 5 0 0 67 14 21
2019 NB-08 25 53 16 0 3 0 3 81 3 32
2019 NB-09 37 34 13 8 8 0 0 71 16 38
2019 NB-10 50 31 11 5 1 0 1 82 7 74
2019 NB-11 41 37 22 0 0 0 0 78 0 51
2019 NB-12 48 28 16 2 6 0 0 76 8 50
2019 NB-14 58 33 8 0 0 0 0 92 0 12
2018 NB 41 35 15 4 5 0 1 77 9 176
2018 NB-06 40 40 10 0 10 0 0 80 10 10
2018 NB-07 53 33 13 0 0 0 0 87 0 15
2018 NB-08 31 38 31 0 0 0 0 69 0 16
2018 NB-09 38 33 14 5 10 0 0 71 14 21
2018 NB-10 50 28 13 5 3 0 3 79 8 40
2018 NB-11 32 40 12 8 8 0 0 72 16 25
2018 NB-12 52 36 12 0 0 0 0 88 0 25
2017 NB 53 30 9 5 3 0 1 83 8 165
2017 NB-07 41 35 6 0 18 0 0 76 18 17
2017 NB-08 33 33 20 7 7 0 0 67 13 15
2017 NB-09 52 30 9 4 0 0 4 86 5 23
2017 NB-10 53 35 5 5 3 0 0 88 8 40
2017 NB-11 50 39 11 0 0 0 0 89 0 18
2017 NB-12 71 17 13 0 0 0 0 88 0 24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 61 18 7 6 6 0 1 80 12 358
2020 NB-05 40 20 10 10 10 0 10 67 22 10
2020 NB-06 58 27 4 4 8 0 0 85 12 26
2020 NB-07 66 24 8 0 0 0 3 92 0 38
2020 NB-08 76 10 5 0 10 0 0 86 10 21
2020 NB-09 67 8 2 10 10 0 4 78 20 51
2020 NB-10 48 24 10 12 6 0 1 72 18 84
2020 NB-11 61 24 6 4 6 0 0 84 10 51
2020 NB-12 69 13 7 4 7 0 0 82 11 45
2020 NB-14 79 7 7 0 7 0 0 86 7 14
2019 NB 48 19 16 8 7 0 1 68 16 344
2019 NB-04 62 15 0 15 0 0 8 83 17 13
2019 NB-06 48 33 4 11 4 0 0 81 15 27
2019 NB-07 62 10 14 10 5 0 0 71 14 21
2019 NB-08 52 19 10 16 3 0 0 71 19 31
2019 NB-09 49 13 13 8 18 0 0 62 26 39
2019 NB-10 46 22 22 3 6 0 1 69 8 72
2019 NB-11 37 23 21 8 12 0 0 60 19 52
2019 NB-12 48 18 18 10 6 0 0 66 16 50
2019 NB-14 83 8 8 0 0 0 0 92 0 12
2018 NB 38 28 13 10 11 0 0 65 22 176
2018 NB-06 40 20 30 0 10 0 0 60 10 10
2018 NB-07 60 33 0 0 7 0 0 93 7 15
2018 NB-08 38 25 13 6 19 0 0 63 25 16
2018 NB-09 33 24 14 10 19 0 0 57 29 21
2018 NB-10 40 23 13 10 15 0 0 63 25 40
2018 NB-11 28 24 20 20 8 0 0 52 28 25
2018 NB-12 36 44 12 4 4 0 0 80 8 25
2017 NB 48 25 8 8 9 0 1 74 18 166
2017 NB-07 47 24 0 6 24 0 0 71 29 17
2017 NB-08 40 47 7 0 7 0 0 87 7 15
2017 NB-09 43 30 9 9 4 0 4 77 14 23
2017 NB-10 65 13 15 0 8 0 0 78 8 40
2017 NB-11 33 33 0 22 11 0 0 67 33 18
2017 NB-12 42 29 8 13 8 0 0 71 21 24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 54 12 6 0 1 0 26 90 2 358
2020 NB-05 50 10 0 0 10 0 30 86 14 10
2020 NB-06 64 0 0 0 0 0 36 100 0 25
2020 NB-07 63 5 0 0 0 0 32 100 0 38
2020 NB-08 71 5 0 0 0 0 24 100 0 21
2020 NB-09 59 6 2 0 0 0 33 97 0 51
2020 NB-10 52 14 4 0 1 0 29 93 2 85
2020 NB-11 43 25 6 2 0 2 22 90 3 51
2020 NB-12 53 13 16 0 7 0 11 75 8 45
2020 NB-14 36 21 29 0 0 0 14 67 0 14
2019 NB 48 14 5 2 1 0 30 89 4 345
2019 NB-04 54 8 0 8 0 0 31 89 11 13
2019 NB-06 48 15 0 0 0 0 37 100 0 27
2019 NB-07 50 0 5 5 0 0 40 83 8 20
2019 NB-08 41 16 3 0 0 0 41 95 0 32
2019 NB-09 59 10 5 0 3 0 23 90 3 39
2019 NB-10 50 8 3 0 1 0 38 93 2 74
2019 NB-11 41 16 4 2 0 0 37 91 3 51
2019 NB-12 46 34 6 2 2 0 10 89 4 50
2019 NB-14 58 8 25 8 0 0 0 67 8 12
2018 NB 49 14 4 3 1 0 29 90 5 174
2018 NB-06 50 10 0 0 0 0 40 100 0 10
2018 NB-07 53 13 0 0 0 0 33 100 0 15
2018 NB-08 50 13 0 0 0 0 38 100 0 16
2018 NB-09 50 15 0 0 0 0 35 100 0 20
2018 NB-10 58 15 3 5 0 0 20 91 6 40
2018 NB-11 58 8 0 4 0 0 29 94 6 24
2018 NB-12 48 28 16 0 0 0 8 83 0 25
2017 NB 51 14 5 2 2 1 25 87 7 166
2017 NB-07 59 6 0 6 6 0 24 85 15 17
2017 NB-08 33 20 7 0 0 7 33 89 0 15
2017 NB-09 43 4 4 4 0 0 43 85 8 23
2017 NB-10 53 23 3 3 3 0 18 91 6 40
2017 NB-11 50 17 6 0 0 0 28 92 0 18
2017 NB-12 46 13 17 0 0 0 25 78 0 24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 64 22 6 1 2 0 4 90 3 359
2020 NB-05 40 30 10 0 10 0 10 78 11 10
2020 NB-06 69 15 4 0 0 0 12 96 0 26
2020 NB-07 76 11 3 0 3 0 8 94 3 38
2020 NB-08 71 19 5 0 0 0 5 95 0 21
2020 NB-09 71 14 4 2 2 0 8 91 4 51
2020 NB-10 61 21 8 4 2 0 4 85 6 85
2020 NB-11 59 31 8 0 2 0 0 90 2 51
2020 NB-12 51 38 7 2 0 0 2 91 2 45
2020 NB-14 86 7 7 0 0 0 0 93 0 14
2019 NB 58 23 9 3 1 1 5 86 5 345
2019 NB-04 54 23 0 8 0 0 15 91 9 13
2019 NB-06 46 38 8 0 0 0 8 92 0 26
2019 NB-07 57 24 10 5 0 0 5 85 5 21
2019 NB-08 65 19 3 0 3 3 6 93 4 31
2019 NB-09 64 21 8 3 3 0 3 87 5 39
2019 NB-10 59 22 5 8 1 0 4 85 10 74
2019 NB-11 48 33 15 0 2 0 2 82 2 52
2019 NB-12 64 14 16 4 0 0 2 80 4 50
2019 NB-14 67 25 8 0 0 0 0 92 0 12
2018 NB 50 26 10 9 2 0 2 78 12 175
2018 NB-06 70 10 20 0 0 0 0 80 0 10
2018 NB-07 73 27 0 0 0 0 0 100 0 15
2018 NB-08 31 44 25 0 0 0 0 75 0 16
2018 NB-09 38 24 14 19 5 0 0 62 24 21
2018 NB-10 53 25 8 10 0 0 5 82 11 40
2018 NB-11 40 28 12 16 4 0 0 68 20 25
2018 NB-12 56 24 8 8 4 0 0 80 12 25
2017 NB 57 27 8 3 3 0 2 86 6 164
2017 NB-07 53 24 12 0 6 0 6 81 6 17
2017 NB-08 53 33 0 0 7 0 7 93 7 15
2017 NB-09 52 26 17 4 0 0 0 78 4 23
2017 NB-10 54 28 13 3 3 0 0 82 5 39
2017 NB-11 65 24 6 0 6 0 0 88 6 17
2017 NB-12 58 29 4 4 4 0 0 88 8 24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 65 21 6 3 4 0 1 87 7 359
2020 NB-05 60 10 10 10 10 0 0 70 20 10
2020 NB-06 65 15 4 0 8 0 8 88 8 26
2020 NB-07 58 18 13 5 5 0 0 76 11 38
2020 NB-08 67 19 10 0 5 0 0 86 5 21
2020 NB-09 55 24 8 8 6 0 0 78 14 51
2020 NB-10 60 31 4 1 5 0 0 91 6 85
2020 NB-11 73 24 4 0 0 0 0 96 0 51
2020 NB-12 78 13 4 2 2 0 0 91 4 45
2020 NB-14 93 0 7 0 0 0 0 93 0 14
2019 NB 65 17 6 3 5 1 2 85 9 345
2019 NB-04 62 0 15 15 0 0 8 67 17 13
2019 NB-06 62 19 0 8 8 4 0 84 16 26
2019 NB-07 57 14 14 0 14 0 0 71 14 21
2019 NB-08 61 19 10 0 6 0 3 83 7 31
2019 NB-09 51 28 0 8 8 0 5 84 16 39
2019 NB-10 69 16 4 0 7 1 3 89 7 74
2019 NB-11 65 21 8 4 2 0 0 87 6 52
2019 NB-12 76 12 6 2 2 0 2 90 4 50
2019 NB-14 67 25 8 0 0 0 0 92 0 12
2018 NB 68 18 5 2 6 0 2 87 8 176
2018 NB-06 60 30 10 0 0 0 0 90 0 10
2018 NB-07 67 27 0 0 0 0 7 100 0 15
2018 NB-08 69 19 6 6 0 0 0 88 6 16
2018 NB-09 48 19 5 5 24 0 0 67 29 21
2018 NB-10 55 30 8 0 5 0 3 87 5 40
2018 NB-11 96 0 0 0 0 0 4 100 0 25
2018 NB-12 88 8 4 0 0 0 0 96 0 25
2017 NB 60 20 9 5 5 0 1 80 10 166
2017 NB-07 71 18 6 0 6 0 0 88 6 17
2017 NB-08 47 20 13 13 0 0 7 71 14 15
2017 NB-09 39 30 13 4 13 0 0 70 17 23
2017 NB-10 65 10 10 10 3 0 3 77 13 40
2017 NB-11 61 28 6 6 0 0 0 89 6 18
2017 NB-12 71 29 0 0 0 0 0 100 0 24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 44 27 16 9 3 1 1 71 12 356
2020 NB-05 30 20 30 10 10 0 0 50 20 10
2020 NB-06 38 38 8 12 0 0 4 80 12 26
2020 NB-07 47 29 11 11 3 0 0 76 13 38
2020 NB-08 48 19 24 10 0 0 0 67 10 21
2020 NB-09 41 29 14 10 4 0 2 71 15 49
2020 NB-10 33 29 21 9 5 2 0 64 14 85
2020 NB-11 39 33 14 10 2 0 2 74 12 51
2020 NB-12 59 16 14 9 2 0 0 75 11 44
2020 NB-14 64 14 21 0 0 0 0 79 0 14
2019 NB 49 30 12 5 2 1 1 81 7 347
2019 NB-04 54 23 0 8 0 8 8 91 9 13
2019 NB-06 44 37 7 7 4 0 0 81 11 27
2019 NB-07 43 24 24 0 10 0 0 67 10 21
2019 NB-08 44 31 13 6 3 0 3 77 10 32
2019 NB-09 59 26 8 5 0 0 3 87 5 39
2019 NB-10 39 39 14 5 1 0 1 79 7 74
2019 NB-11 56 29 10 4 2 0 0 85 6 52
2019 NB-12 54 24 14 6 0 2 0 80 6 50
2019 NB-14 58 42 0 0 0 0 0 100 0 12
2018 NB 48 27 20 2 2 0 1 76 4 176
2018 NB-06 30 60 10 0 0 0 0 90 0 10
2018 NB-07 47 27 20 7 0 0 0 73 7 15
2018 NB-08 31 31 31 6 0 0 0 63 6 16
2018 NB-09 38 48 14 0 0 0 0 86 0 21
2018 NB-10 60 13 20 0 5 0 3 74 5 40
2018 NB-11 52 32 16 0 0 0 0 84 0 25
2018 NB-12 60 24 16 0 0 0 0 84 0 25
2017 NB 55 27 11 3 2 0 1 83 6 164
2017 NB-07 65 12 18 6 0 0 0 76 6 17
2017 NB-08 33 40 7 7 7 0 7 79 14 15
2017 NB-09 52 35 9 0 4 0 0 87 4 23
2017 NB-10 53 35 8 3 3 0 0 88 5 40
2017 NB-11 59 29 6 6 0 0 0 88 6 17
2017 NB-12 67 13 13 4 0 0 4 83 4 24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 27 39 23 8 2 0 1 67 10 359
2020 NB-05 20 30 20 30 0 0 0 50 30 10
2020 NB-06 31 46 19 4 0 0 0 77 4 26
2020 NB-07 34 39 16 8 3 0 0 74 11 38
2020 NB-08 38 19 33 0 0 5 5 63 0 21
2020 NB-09 27 35 20 14 4 0 0 63 18 51
2020 NB-10 16 44 28 9 2 0 0 60 12 85
2020 NB-11 22 43 25 4 4 0 2 66 8 51
2020 NB-12 38 38 20 4 0 0 0 76 4 45
2020 NB-14 29 29 36 7 0 0 0 57 7 14

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 11 30 38 15 6 0 0 41 21 357
2020 NB-05 10 50 30 10 0 0 0 60 10 10
2020 NB-06 23 27 35 12 4 0 0 50 15 26
2020 NB-07 13 45 32 8 3 0 0 58 11 38
2020 NB-08 19 29 33 0 14 5 0 50 15 21
2020 NB-09 12 26 44 12 6 0 0 38 18 50
2020 NB-10 5 26 42 23 5 0 0 31 27 84
2020 NB-11 10 27 39 16 8 0 0 37 24 51
2020 NB-12 9 27 33 20 11 0 0 36 31 45
2020 NB-14 29 7 43 14 7 0 0 36 21 14
2019 NB 11 30 38 15 6 0 0 41 21 346
2019 NB-04 23 23 38 15 0 0 0 46 15 13
2019 NB-06 15 41 26 11 7 0 0 56 19 27
2019 NB-07 10 33 43 5 10 0 0 43 14 21
2019 NB-08 13 31 31 25 0 0 0 44 25 32
2019 NB-09 18 23 33 15 10 0 0 41 26 39
2019 NB-10 3 28 42 20 7 0 0 31 27 74
2019 NB-11 10 33 39 12 6 0 0 43 18 51
2019 NB-12 10 22 44 16 8 0 0 32 24 50
2019 NB-14 25 33 33 8 0 0 0 58 8 12
2018 NB 7 34 37 16 6 0 1 42 21 174
2018 NB-07 20 40 27 7 7 0 0 60 13 15
2018 NB-08 0 63 19 19 0 0 0 63 19 16
2018 NB-09 0 14 52 14 14 0 5 15 30 21
2018 NB-10 3 28 45 18 8 0 0 30 25 40
2018 NB-11 12 28 28 28 4 0 0 40 32 25
2018 NB-12 4 48 32 8 8 0 0 52 16 25
2017 NB 8 35 36 14 5 1 0 44 20 167
2017 NB-07 18 35 24 18 6 0 0 53 24 17
2017 NB-08 0 13 47 27 7 7 0 14 36 15
2017 NB-09 4 30 43 17 4 0 0 35 22 23
2017 NB-10 5 44 39 10 2 0 0 49 12 41
2017 NB-11 11 33 33 11 11 0 0 44 22 18
2017 NB-12 4 38 33 17 8 0 0 42 25 24

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 12 26 39 15 7 0 0 22 39 358
2020 NB-05 10 10 40 30 10 0 0 40 20 10
2020 NB-06 4 35 46 8 8 0 0 15 38 26
2020 NB-07 3 11 49 30 8 0 0 38 14 37
2020 NB-08 14 14 52 10 10 0 0 19 29 21
2020 NB-09 8 29 33 20 10 0 0 29 37 51
2020 NB-10 13 35 42 5 5 0 0 9 48 85
2020 NB-11 16 27 41 14 2 0 0 16 43 51
2020 NB-12 20 27 24 20 9 0 0 29 47 45
2020 NB-14 21 14 43 14 7 0 0 21 36 14
2019 NB 13 22 43 16 5 0 0 21 35 344
2019 NB-04 15 23 38 8 15 0 0 23 38 13
2019 NB-06 7 15 52 22 4 0 0 26 22 27
2019 NB-07 15 25 35 25 0 0 0 25 40 20
2019 NB-08 6 29 52 10 3 0 0 13 35 31
2019 NB-09 15 23 33 15 13 0 0 28 38 39
2019 NB-10 18 24 42 14 1 1 0 15 42 74
2019 NB-11 16 20 43 16 6 0 0 22 35 51
2019 NB-12 12 26 42 18 2 0 0 20 38 50
2019 NB-14 8 8 58 17 8 0 0 25 17 12
2018 NB 11 24 41 20 5 0 0 24 35 169
2018 NB-06 0 10 60 20 10 0 0 30 10 10
2018 NB-07 0 23 23 38 15 0 0 54 23 13
2018 NB-08 0 13 67 20 0 0 0 20 13 15
2018 NB-09 20 25 50 0 5 0 0 5 45 20
2018 NB-10 13 36 36 10 5 0 0 15 49 39
2018 NB-11 24 24 24 24 4 0 0 28 48 25
2018 NB-12 4 20 44 32 0 0 0 32 24 25
2017 NB 8 23 38 22 8 0 0 31 31 167
2017 NB-07 6 29 24 24 18 0 0 41 35 17
2017 NB-08 13 33 33 20 0 0 0 20 47 15
2017 NB-09 4 26 43 26 0 0 0 26 30 23
2017 NB-10 7 20 44 20 10 0 0 29 27 41
2017 NB-11 11 22 44 17 6 0 0 22 33 18
2017 NB-12 17 13 42 25 4 0 0 29 29 24
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 13 52 33 2 80 20 359
2020 NB-05 10 40 30 20 80 20 10
2020 NB-06 19 54 27 0 74 26 26
2020 NB-07 11 58 24 8 85 15 38
2020 NB-08 19 43 38 0 69 31 21
2020 NB-09 12 55 33 0 82 18 51
2020 NB-10 16 41 41 1 71 29 85
2020 NB-11 12 61 27 0 84 16 51
2020 NB-12 9 67 24 0 88 12 45
2020 NB-14 14 50 29 7 78 22 14

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NB 56 44 48
2020 NB-10 50 50 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 69 12 3 1 2 2 12 93 3 358
2020 NB-05 30 20 10 10 0 0 30 71 14 10
2020 NB-06 62 15 12 0 0 0 12 87 0 26
2020 NB-07 68 13 0 0 3 3 13 97 3 38
2020 NB-08 81 5 0 0 5 5 5 95 5 21
2020 NB-09 61 8 2 0 6 2 22 90 8 51
2020 NB-10 64 17 5 0 2 2 10 92 3 84
2020 NB-11 76 8 2 2 0 2 10 96 2 51
2020 NB-12 76 11 0 0 0 2 11 100 0 45
2020 NB-14 86 7 0 0 0 0 7 100 0 14
2019 NB 61 13 8 3 2 2 10 85 6 345
2019 NB-04 38 23 15 8 8 8 0 67 17 13
2019 NB-06 70 11 4 0 7 0 7 88 8 27
2019 NB-07 60 15 15 5 0 0 5 79 5 20
2019 NB-08 56 19 9 3 3 0 9 83 7 32
2019 NB-09 54 10 13 3 0 3 18 81 3 39
2019 NB-10 64 11 8 3 1 5 8 86 5 74
2019 NB-11 58 21 4 0 2 0 15 93 2 52
2019 NB-12 70 10 4 4 2 0 10 89 7 50
2019 NB-14 75 8 0 0 0 0 17 100 0 12
2018 NB 61 13 7 4 3 2 11 84 8 174
2018 NB-07 67 20 7 0 7 0 0 87 7 15
2018 NB-08 69 13 13 6 0 0 0 81 6 16
2018 NB-09 50 15 10 10 0 5 10 76 12 20
2018 NB-10 65 10 8 3 3 3 10 86 6 40
2018 NB-11 68 8 4 8 0 0 12 86 9 25
2018 NB-12 52 20 4 0 8 0 16 86 10 25

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 21 23 10 25 17 0 4 46 43 48
2020 NB-10 7 36 14 36 7 0 0 43 43 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NB 15 13 13 13 23 2 23 36 47 48
2020 NB-10 0 29 21 21 7 0 21 36 36 14
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