2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - MD

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	42	42	7	4	5	0	84	9	125
2020	MD-02	40	49	6	3	2	0	89	5	66
2020	MD-03	47	31	11	4	7	0	78	11	27
2020	MD-04	44	30	7	7	12	0	74	18	12
2019	MD	42	43	8	4	4	0	84	7	139
2019	MD-02	42	45	6	4	3	0	87	7	69
2019	MD-03	53	35	8	0	4	0	88	4	25
2019	MD-04	46	36	8	5	5	0	82	10	19
2018	MD	37	35	10	12	6	1	72	18	101
2018	MD-02	40	34	12	7	6	0	74	14	53
2018	MD-03	25	46	0	21	4	4	74	26	18
2017	MD	45	33	12	8	2	0	78	10	125
2017	MD-02	38	37	13	8	4	0	75	12	55
2017	MD-03	45	45	5	4	0	0	90	4	23
2017	MD-04	49	20	12	13	6	0	69	19	16
2014	MD	36	44	7	10	2	0	80	13	187
2014	MD-02	36	47	7	8	2	0	83	10	85
2014	MD-03	41	46	8	3	2	0	87	5	38
2014	MD-04	59	17	7	14	3	0	76	17	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	32	35	12	14	7	68	20	125
2020	MD-02	35	37	12	11	5	72	16	66
2020	MD-03	31	32	19	8	10	63	19	27
2020	MD-04	23	44	7	14	12	67	26	12
2019	MD	41	34	11	9	5	74	15	139
2019	MD-02	45	34	5	8	8	79	16	69
2019	MD-03	39	34	16	8	4	73	12	25
2019	MD-04	37	48	0	10	5	85	15	19
2018	MD	28	41	3	18	11	69	28	103
2018	MD-02	26	44	1	15	14	70	29	54
2018	MD-03	37	28	4	21	10	65	31	19
2017	MD	28	34	16	12	9	63	21	124
2017	MD-02	26	37	15	12	11	63	23	55
2017	MD-03	23	50	18	6	3	73	9	22
2017	MD-04	32	17	19	21	11	49	32	16

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	54	37	7	1	2	0	90	3	126
2020	MD-02	55	35	8	2	0	0	90	2	67
2020	MD-03	44	43	10	0	3	0	87	3	27
2020	MD-04	51	37	0	0	12	0	88	12	12
2019	MD	60	32	4	3	1	0	91	4	139
2019	MD-02	65	27	4	3	1	0	92	4	69
2019	MD-03	63	25	12	0	0	0	88	0	25
2019	MD-04	54	33	3	5	5	0	87	10	19
2018	MD	53	32	6	8	1	1	85	8	101
2018	MD-02	48	32	6	12	1	0	81	13	53
2018	MD-03	61	35	0	0	0	4	100	0	19
2017	MD	56	33	8	2	1	0	89	3	125
2017	MD-02	54	30	9	5	2	0	84	7	55
2017	MD-03	59	36	6	0	0	0	94	0	23
2017	MD-04	65	35	0	0	0	0	100	0	16
2014	MD	67	19	11	3	0	0	86	3	187
2014	MD-02	62	25	12	1	0	0	87	1	85
2014	MD-03	78	20	0	2	0	0	98	2	38
2014	MD-04	69	10	17	3	0	0	79	3	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	44	40	9	4	3	0	84	7	126
2020	MD-02	45	42	8	6	0	0	86	6	67
2020	MD-03	38	39	12	4	7	0	77	11	27
2020	MD-04	44	44	0	0	12	0	88	12	12
2019	MD	48	39	7	4	2	0	87	6	139
2019	MD-02	47	39	7	5	1	0	86	7	69
2019	MD-03	50	39	8	0	4	0	88	4	25
2019	MD-04	57	33	0	5	5	0	90	10	19
2018	MD	40	39	4	10	6	1	79	17	103
2018	MD-02	40	31	6	14	9	0	71	23	54
2018	MD-03	36	57	0	0	4	4	96	4	19
2017	MD	44	35	13	5	3	0	80	7	122
2017	MD-02	34	35	18	8	6	0	69	14	53
2017	MD-03	38	59	0	3	0	0	97	3	22
2017	MD-04	70	6	19	5	0	0	76	5	16
2014	MD	44	39	8	6	3	0	83	9	187
2014	MD-02	37	44	9	8	2	0	81	10	85
2014	MD-03	52	43	3	0	2	0	95	2	38
2014	MD-04	66	7	16	12	0	0	73	12	21

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	33	34	15	8	8	1	0	68	17	126
2020	MD-02	31	37	14	10	6	1	0	69	16	67
2020	MD-03	40	29	16	0	14	0	0	69	14	27
2020	MD-04	32	26	9	15	18	0	0	58	33	12
2019	MD	33	33	22	7	5	0	0	66	12	137
2019	MD-02	43	32	12	7	6	0	0	75	13	68
2019	MD-03	25	42	20	9	4	0	0	67	13	25
2019	MD-04	25	30	30	5	10	0	0	55	15	19
2018	MD	30	37	13	7	12	1	1	68	19	103
2018	MD-02	26	41	10	8	15	0	0	67	23	54
2018	MD-03	33	27	14	0	17	4	5	66	19	19
2017	MD	29	30	20	10	10	0	0	60	20	124
2017	MD-02	26	31	19	11	13	0	0	57	24	54
2017	MD-03	16	57	16	11	0	0	0	74	11	23
2017	MD-04	35	17	26	12	11	0	0	52	23	16
2014	MD	26	34	16	13	10	2	0	61	23	187
2014	MD-02	26	28	15	19	9	1	1	56	29	85
2014	MD-03	29	37	24	3	4	2	0	68	7	38
2014	MD-04	30	43	10	3	14	0	0	73	17	21

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	32	37	12	8	9	1	70	18	126
2020	MD-02	32	40	12	10	6	1	72	16	67
2020	MD-03	39	30	16	0	14	0	69	14	27
2020	MD-04	25	30	12	15	18	0	55	33	12
2019	MD	30	34	22	9	5	0	64	14	138
2019	MD-02	38	35	12	11	4	0	73	15	69
2019	MD-03	23	37	28	8	4	0	60	12	24
2019	MD-04	21	34	30	5	10	0	55	15	19
2018	MD	31	37	11	11	9	1	69	20	101
2018	MD-02	28	44	10	6	13	0	71	19	53
2018	MD-03	31	35	14	13	4	4	68	18	19
2017	MD	27	35	19	12	8	0	62	19	124
2017	MD-02	23	32	20	14	11	0	55	25	55
2017	MD-03	16	73	3	8	0	0	89	8	23
2017	MD-04	47	7	27	7	12	0	54	19	15
2014	MD	28	32	15	17	8	1	61	24	187
2014	MD-02	27	34	10	22	7	0	61	28	85
2014	MD-03	34	26	29	9	2	0	60	11	38
2014	MD-04	36	33	11	7	14	0	68	21	21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	35	30	14	9	8	4	0	67	18	126
2020	MD-02	30	36	11	11	6	6	0	70	18	67
2020	MD-03	48	17	20	4	10	0	0	65	14	27
2020	MD-04	25	23	26	7	18	0	0	49	26	12
2019	MD	37	20	23	10	5	4	0	60	16	139
2019	MD-02	48	11	12	14	7	7	0	64	22	69
2019	MD-03	29	32	24	8	4	4	0	63	12	25
2019	MD-04	34	13	38	5	10	0	0	47	15	19
2018	MD	33	21	14	17	7	8	0	59	26	103
2018	MD-02	28	26	12	14	10	10	0	60	27	54
2018	MD-03	33	21	16	23	4	4	0	56	27	19
2017	MD	28	24	20	11	10	6	2	56	22	124
2017	MD-02	23	22	21	14	10	8	2	50	27	55
2017	MD-03	21	42	22	0	3	6	6	71	4	22
2017	MD-04	44	11	22	11	12	0	0	55	23	16
2014	MD	34	23	17	10	9	6	1	62	21	187
2014	MD-02	36	24	13	11	11	4	1	63	23	85
2014	MD-03	42	26	19	5	5	3	0	70	10	38
2014	MD-04	40	17	20	9	7	3	4	62	17	21

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	45	27	13	5	2	5	3	78	8	125
2020	MD-02	51	23	10	8	0	5	4	80	8	66
2020	MD-03	41	37	7	0	3	8	4	89	4	27
2020	MD-04	40	41	7	0	12	0	0	81	12	12
2019	MD	47	27	13	3	3	1	6	79	6	139
2019	MD-02	58	20	7	3	3	1	8	86	6	69
2019	MD-03	40	32	24	0	4	0	0	72	4	25
2019	MD-04	27	43	8	0	5	0	17	85	6	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	47	27	12	9	5	0	0	74	14	124
2020	MD-02	51	23	12	9	5	0	0	74	14	65
2020	MD-03	40	35	6	12	7	0	0	75	19	27
2020	MD-04	32	37	12	7	12	0	0	70	18	12
2019	MD	45	26	15	10	3	1	1	72	13	138
2019	MD-02	48	26	8	12	3	1	1	76	15	69
2019	MD-03	35	22	38	0	4	0	0	58	4	24
2019	MD-04	38	38	9	5	10	0	0	76	15	19
2018	MD	40	34	10	5	10	0	0	75	15	102
2018	MD-02	39	40	8	3	11	0	0	79	13	53
2018	MD-03	48	10	14	11	17	0	0	58	29	19
2017	MD	35	33	15	6	9	1	1	69	16	125
2017	MD-02	37	28	15	5	11	2	1	68	17	55
2017	MD-03	44	32	12	9	3	0	0	75	12	23
2017	MD-04	39	29	21	5	6	0	0	68	11	16
2014	MD	41	30	13	8	5	0	1	73	14	187
2014	MD-02	40	35	9	9	6	1	0	76	15	85
2014	MD-03	46	34	9	5	3	0	3	82	8	38
2014	MD-04	56	7	25	6	3	0	3	65	9	21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	52	22	12	4	8	1	1	75	13	125
2020	MD-02	56	18	11	7	7	1	0	75	13	66
2020	MD-03	42	24	23	0	11	0	0	66	11	27
2020	MD-04	37	39	12	0	12	0	0	76	12	12
2019	MD	53	22	13	5	6	1	1	76	10	139
2019	MD-02	60	17	11	5	4	1	1	79	10	69
2019	MD-03	44	26	27	0	4	0	0	70	4	25
2019	MD-04	53	27	5	0	15	0	0	80	15	19
2018	MD	48	22	10	7	11	1	2	72	18	101
2018	MD-02	52	23	6	5	13	0	0	76	19	52
2018	MD-03	52	14	10	4	17	4	0	68	22	19
2017	MD	41	30	9	11	7	0	1	72	18	125
2017	MD-02	46	28	8	10	7	0	1	76	17	55
2017	MD-03	48	31	7	9	0	0	6	84	9	23
2017	MD-04	39	22	18	15	6	0	0	61	21	16
2014	MD	50	22	12	9	5	1	2	73	15	187
2014	MD-02	50	25	9	9	5	0	2	77	14	85
2014	MD-03	58	18	16	2	3	0	3	78	5	38
2014	MD-04	63	0	22	16	0	0	0	63	16	21

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	39	22	13	10	6	10	0	68	18	126
2020	MD-02	44	20	7	10	5	14	0	75	18	67
2020	MD-03	30	40	11	8	7	4	0	73	15	27
2020	MD-04	39	23	7	19	12	0	0	62	31	12
2019	MD	31	27	18	8	7	8	1	63	17	139
2019	MD-02	39	31	7	5	7	11	0	79	14	69
2019	MD-03	42	12	15	6	13	8	4	61	22	25
2019	MD-04	22	30	34	5	5	3	0	54	10	19
2018	MD	30	24	14	9	9	11	2	63	21	103
2018	MD-02	24	32	13	13	7	11	0	63	22	54
2018	MD-03	36	11	6	4	17	20	6	64	28	19
2017	MD	33	25	20	10	5	8	0	62	16	125
2017	MD-02	37	26	14	11	5	7	0	68	17	55
2017	MD-03	36	30	27	3	0	4	0	68	3	23
2017	MD-04	34	10	20	29	6	0	0	44	35	16
2014	MD	30	24	18	11	7	11	0	60	20	186
2014	MD-02	38	19	18	12	3	9	0	62	17	84
2014	MD-03	29	23	14	9	3	22	0	67	16	38
2014	MD-04	24	33	31	0	6	7	0	61	6	21

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	31	28	15	13	9	4	0	61	23	126
2020	MD-02	32	27	13	17	7	4	0	62	25	67
2020	MD-03	27	38	13	8	10	4	0	67	19	27
2020	MD-04	25	40	23	0	12	0	0	65	12	12
2019	MD	24	31	17	13	12	2	0	56	26	139
2019	MD-02	32	31	9	12	12	4	0	66	25	69
2019	MD-03	19	39	18	20	4	0	0	58	24	25
2019	MD-04	14	26	30	8	18	3	0	42	27	19
2018	MD	27	30	11	12	16	3	1	59	30	102
2018	MD-02	24	36	8	10	19	2	0	62	30	54
2018	MD-03	25	19	28	8	17	4	0	45	26	19
2017	MD	24	28	18	18	9	2	0	54	28	125
2017	MD-02	28	24	14	25	8	0	0	53	33	55
2017	MD-03	18	52	17	9	0	4	0	73	9	23
2017	MD-04	27	19	14	21	19	0	0	46	40	16
2014	MD	21	27	15	23	10	4	0	50	35	186
2014	MD-02	25	23	13	29	7	2	0	49	37	84
2014	MD-03	25	21	19	27	0	9	0	50	29	38
2014	MD-04	10	48	17	19	6	0	0	58	25	21

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	24	26	20	12	10	9	0	55	24	125
2020	MD-02	21	30	13	13	10	12	0	59	27	67
2020	MD-03	24	39	16	6	11	4	0	66	17	26
2020	MD-04	25	7	35	21	12	0	0	32	33	12
2019	MD	15	27	20	17	16	4	0	44	35	139
2019	MD-02	19	25	21	15	12	7	0	48	29	69
2019	MD-03	11	33	14	28	14	0	0	44	42	25
2019	MD-04	11	30	14	19	23	3	0	42	44	19
2018	MD	18	27	20	7	19	7	1	49	29	103
2018	MD-02	17	26	17	9	21	10	0	47	34	54
2018	MD-03	21	27	23	8	17	4	0	50	26	19
2017	MD	17	26	22	22	9	5	0	45	33	125
2017	MD-02	19	27	16	23	9	5	0	49	34	55
2017	MD-03	9	38	37	13	0	4	0	48	14	23
2017	MD-04	19	27	4	26	24	0	0	46	50	16
2014	MD	15	28	22	19	12	4	0	44	33	186
2014	MD-02	19	26	21	22	10	2	0	46	33	84
2014	MD-03	16	25	17	22	11	9	0	45	36	38
2014	MD-04	7	43	29	16	6	0	0	49	21	21

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	25	24	21	15	10	6	0	52	26	124
2020	MD-02	22	29	17	15	9	8	0	55	27	65
2020	MD-03	25	29	20	14	11	0	0	54	25	27
2020	MD-04	25	7	23	32	12	0	0	32	44	12
2019	MD	21	19	29	10	16	4	0	42	28	139
2019	MD-02	27	23	21	10	13	5	0	53	25	69
2019	MD-03	19	23	26	8	20	4	0	44	29	25
2019	MD-04	11	3	60	13	10	3	0	14	24	19
2018	MD	18	25	22	16	16	3	1	44	33	102
2018	MD-02	18	25	15	20	19	4	0	44	40	54
2018	MD-03	21	15	26	17	17	4	0	37	36	19
2017	MD	18	32	16	16	14	4	0	52	31	125
2017	MD-02	15	38	14	13	16	4	0	55	30	55
2017	MD-03	19	35	22	19	0	4	0	57	20	23
2017	MD-04	29	16	11	24	20	0	0	44	45	16
2014	MD	16	30	19	20	12	4	0	48	33	186
2014	MD-02	21	25	19	21	10	4	0	48	32	84
2014	MD-03	21	32	17	18	3	9	0	58	23	38
2014	MD-04	12	38	30	15	6	0	0	49	21	21

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	29	28	18	15	9	0	1	58	25	126
2020	MD-02	36	27	18	10	8	0	0	63	18	67
2020	MD-03	27	22	16	20	11	0	4	51	32	27
2020	MD-04	16	35	15	16	19	0	0	51	35	12
2019	MD	26	41	18	11	3	0	1	67	15	138
2019	MD-02	27	48	7	13	4	0	1	76	17	69
2019	MD-03	28	26	38	4	4	0	0	54	8	25
2019	MD-04	20	53	11	10	5	0	0	74	15	19
2018	MD	21	37	10	21	9	2	0	59	31	102
2018	MD-02	23	40	4	21	8	3	0	65	30	53
2018	MD-03	23	29	21	13	10	4	0	54	24	19
2017	MD	21	36	18	16	9	0	0	57	25	125
2017	MD-02	18	43	13	19	7	0	0	61	26	55
2017	MD-03	25	35	29	8	3	0	0	60	11	23
2017	MD-04	26	30	6	20	18	0	0	56	38	16
2014	MD	22	37	21	12	8	0	0	59	20	187
2014	MD-02	18	41	22	11	8	0	0	59	19	85
2014	MD-03	30	34	19	10	6	0	0	64	16	38
2014	MD-04	48	17	17	17	0	0	0	66	17	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	37	34	15	8	7	0	71	14	126
2020	MD-02	42	34	14	7	3	0	76	10	67
2020	MD-03	34	36	7	8	14	0	70	23	27
2020	MD-04	40	16	14	18	12	0	56	30	12
2019	MD	29	45	15	9	2	0	73	11	138
2019	MD-02	38	41	16	4	1	0	79	5	69
2019	MD-03	23	58	7	12	0	0	81	12	24
2019	MD-04	22	43	19	5	10	0	65	15	19
2018	MD	33	36	12	5	14	1	69	19	102
2018	MD-02	39	31	10	7	14	0	70	21	53
2018	MD-03	28	41	10	0	17	4	72	18	19
2017	MD	30	34	19	13	5	0	64	18	125
2017	MD-02	34	29	20	13	4	0	63	18	55
2017	MD-03	34	51	9	6	0	0	85	6	23
2017	MD-04	22	47	16	8	6	0	69	14	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	40	32	10	9	7	1	2	73	17	125
2020	MD-02	46	29	8	12	3	1	0	76	16	66
2020	MD-03	28	31	15	3	14	0	8	64	19	27
2020	MD-04	31	32	14	0	24	0	0	63	24	12
2019	MD	39	34	12	7	5	1	2	75	12	138
2019	MD-02	50	26	10	6	4	1	2	79	10	68
2019	MD-03	26	43	23	4	4	0	0	70	8	25
2019	MD-04	26	51	0	3	15	0	5	81	19	19
2018	MD	34	29	18	10	8	1	0	63	19	101
2018	MD-02	37	27	16	8	12	0	0	64	21	52
2018	MD-03	29	39	8	21	4	0	0	68	25	19
2017	MD	36	27	19	10	8	1	0	63	18	124
2017	MD-02	38	26	16	11	10	0	0	63	21	54
2017	MD-03	47	23	20	7	3	0	0	70	10	23
2017	MD-04	39	10	30	14	6	0	0	49	20	16
2014	MD	41	29	12	10	4	0	3	73	15	187
2014	MD-02	45	30	8	10	5	1	2	76	16	85
2014	MD-03	50	21	12	11	3	0	3	73	14	38
2014	MD-04	46	10	19	10	6	0	10	62	17	21

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	30	37	10	18	3	0	3	69	21	125
2020	MD-02	32	38	6	21	1	0	1	71	23	66
2020	MD-03	32	43	10	8	3	0	4	78	11	27
2020	MD-04	25	40	16	0	18	0	0	65	18	12
2019	MD	24	40	12	19	3	0	2	66	22	139
2019	MD-02	26	36	12	18	4	0	3	65	22	69
2019	MD-03	25	42	10	20	4	0	0	67	24	25
2019	MD-04	27	57	13	3	0	0	0	83	3	19
2018	MD	16	47	14	15	7	1	0	64	22	102
2018	MD-02	10	48	11	20	11	0	0	58	31	53
2018	MD-03	32	37	27	0	0	4	0	72	0	19
2017	MD	18	38	16	17	11	0	1	56	28	125
2017	MD-02	23	36	12	16	12	0	1	60	28	55
2017	MD-03	27	28	34	11	0	0	0	55	11	23
2017	MD-04	7	44	7	16	26	0	0	51	42	16
2014	MD	25	39	13	15	8	0	0	64	23	187
2014	MD-02	25	35	16	14	10	0	0	60	25	85
2014	MD-03	31	41	10	12	6	0	0	71	18	38
2014	MD-04	33	41	14	12	0	0	0	74	12	21

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	40	27	14	7	6	2	3	72	14	124
2020	MD-02	46	23	12	6	6	3	4	75	13	66
2020	MD-03	37	24	11	13	7	4	4	67	22	26
2020	MD-04	30	46	12	0	12	0	0	76	12	12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	20	29	21	14	10	6	1	52	26	126
2020	MD-02	16	36	21	9	10	6	1	57	21	67
2020	MD-03	28	31	11	19	10	0	0	59	30	27
2020	MD-04	16	9	43	20	12	0	0	25	32	12
2019	MD	15	25	34	15	8	3	0	41	24	139
2019	MD-02	19	27	29	13	8	6	0	48	21	69
2019	MD-03	22	35	11	28	4	0	0	57	32	25
2019	MD-04	3	17	65	11	5	0	0	20	15	19
2018	MD	20	30	17	15	11	5	1	53	28	103
2018	MD-02	25	26	16	17	11	4	2	54	30	54
2018	MD-03	19	33	12	14	17	6	0	55	33	19
2017	MD	21	29	13	19	15	2	1	51	35	125
2017	MD-02	20	24	17	17	19	3	0	46	37	55
2017	MD-03	25	47	13	6	9	0	0	72	14	23
2017	MD-04	22	29	4	30	15	0	0	51	45	16
2014	MD	18	27	21	16	11	5	2	49	29	187
2014	MD-02	17	27	21	14	14	8	0	48	30	85
2014	MD-03	27	29	15	13	13	3	0	57	27	38
2014	MD-04	26	29	28	5	6	7	0	59	11	21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	22	20	14	7	20	7	9	50	33	125
2020	MD-02	19	24	14	6	23	7	7	50	34	66
2020	MD-03	27	6	15	14	15	8	14	43	38	27
2020	MD-04	16	16	7	0	44	9	7	39	53	12
2019	MD	15	17	24	11	23	1	8	35	38	138
2019	MD-02	18	19	16	7	29	1	10	42	40	68
2019	MD-03	15	22	22	4	24	0	14	43	32	25
2019	MD-04	5	0	33	28	25	5	3	6	58	19
2018	MD	13	16	20	13	25	5	8	33	44	103
2018	MD-02	12	14	23	13	25	4	8	30	44	54
2018	MD-03	16	20	8	3	44	4	6	39	52	19
2017	MD	14	22	12	11	26	4	11	42	44	125
2017	MD-02	13	23	6	11	32	5	10	43	50	55
2017	MD-03	11	22	13	16	22	6	11	39	45	23
2017	MD-04	12	21	22	0	33	7	5	37	37	16
2014	MD	16	16	18	14	18	5	13	39	39	186
2014	MD-02	16	16	19	17	18	5	11	38	40	84
2014	MD-03	21	20	9	8	24	6	12	50	39	38
2014	MD-04	22	24	32	6	0	0	16	55	7	21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	53	20	9	7	4	2	5	79	12	125
2020	MD-02	58	16	8	5	6	3	5	79	12	67
2020	MD-03	36	40	6	11	0	0	8	82	12	27
2020	MD-04	68	23	9	0	0	0	0	91	0	12
2019	MD	58	22	10	2	1	2	6	86	3	139
2019	MD-02	57	22	8	4	0	1	8	87	4	69
2019	MD-03	54	25	11	0	4	0	6	84	4	25
2019	MD-04	57	21	14	0	0	8	0	85	0	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	46	25	16	4	4	1	5	75	8	124
2020	MD-02	53	16	15	5	4	1	6	74	10	67
2020	MD-03	44	26	22	4	0	0	4	73	4	26
2020	MD-04	23	65	0	0	12	0	0	88	12	12
2019	MD	42	26	15	6	3	2	6	74	10	138
2019	MD-02	47	21	17	8	3	0	4	71	11	69
2019	MD-03	44	17	24	0	4	0	10	69	4	25
2019	MD-04	53	30	0	0	0	11	5	100	0	19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	71	8	6	1	3	6	5	89	4	125
2020	MD-02	75	7	6	1	1	4	5	90	3	67
2020	MD-03	67	14	0	0	3	8	8	96	4	27
2020	MD-04	79	0	9	0	12	0	0	79	12	12
2019	MD	71	7	6	1	3	4	7	88	5	139
2019	MD-02	79	4	3	3	3	3	5	91	6	69
2019	MD-03	62	11	9	0	4	4	10	85	4	25
2019	MD-04	78	0	11	0	0	11	0	88	0	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	76	6	2	0	2	4	11	96	2	125
2020	MD-02	79	6	1	0	2	3	10	96	2	67
2020	MD-03	78	3	0	0	0	0	19	100	0	27
2020	MD-04	93	7	0	0	0	0	0	100	0	12
2019	MD	69	7	4	1	3	4	13	91	4	138
2019	MD-02	68	10	3	1	2	4	12	93	4	69
2019	MD-03	75	0	0	0	0	0	25	100	0	25
2019	MD-04	73	5	5	0	5	8	3	89	5	19

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	25	40	12	12	11	0	1	65	23	124
2020	MD-02	22	40	16	14	9	0	0	62	22	67
2020	MD-03	36	28	3	13	16	0	4	67	30	26
2020	MD-04	16	65	0	0	18	0	0	82	18	12
2019	MD	24	41	12	16	6	0	0	65	22	137
2019	MD-02	22	43	8	17	10	0	0	65	27	68
2019	MD-03	22	47	11	16	4	0	0	69	19	25
2019	MD-04	37	27	21	10	5	0	0	64	15	19
2018	MD	23	31	15	12	18	1	0	55	30	102
2018	MD-02	16	35	14	13	22	0	0	51	36	53
2018	MD-03	48	14	0	11	23	4	0	64	36	19
2017	MD	27	32	15	15	11	0	0	59	26	125
2017	MD-02	24	26	20	17	13	0	0	50	30	55
2017	MD-03	45	36	7	12	0	0	0	81	12	23
2017	MD-04	17	59	0	8	16	0	0	76	24	16
2014	MD	20	42	14	14	9	0	0	63	24	187
2014	MD-02	19	39	12	17	13	0	0	58	30	85
2014	MD-03	20	50	13	7	9	0	0	71	16	38
2014	MD-04	29	40	19	12	0	0	0	69	12	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	30	24	23	11	12	0	0	53	23	126
2020	MD-02	28	26	24	13	8	0	0	54	21	67
2020	MD-03	35	22	23	6	14	0	0	56	21	27
2020	MD-04	25	35	14	0	26	0	0	60	26	12
2019	MD	28	35	19	10	7	0	1	63	18	138
2019	MD-02	24	36	19	9	10	0	1	61	20	68
2019	MD-03	37	36	19	4	4	0	0	73	8	25
2019	MD-04	26	37	27	5	5	0	0	63	10	19
2018	MD	23	32	15	11	17	2	0	57	28	98
2018	MD-02	17	32	15	16	18	2	0	50	35	51
2018	MD-03	44	20	4	6	22	4	0	67	29	18
2017	MD	27	28	20	15	8	0	1	57	23	125
2017	MD-02	22	21	24	17	13	0	3	45	31	55
2017	MD-03	44	30	18	9	0	0	0	74	9	23
2017	MD-04	34	23	17	13	13	0	0	57	26	16
2014	MD	24	34	20	15	7	0	0	58	22	187
2014	MD-02	19	36	20	15	10	0	0	56	25	85
2014	MD-03	32	36	15	14	3	0	0	68	17	38
2014	MD-04	44	12	27	12	6	0	0	56	17	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	24	41	12	15	7	0	0	66	22	126
2020	MD-02	28	40	14	11	6	0	0	69	17	67
2020	MD-03	24	48	3	15	10	0	0	71	26	27
2020	MD-04	25	35	0	28	12	0	0	60	40	12
2019	MD	24	34	18	18	6	1	0	58	23	138
2019	MD-02	33	32	13	16	4	1	0	66	20	68
2019	MD-03	15	51	11	16	8	0	0	66	23	25
2019	MD-04	21	26	31	11	10	0	0	47	21	19
2018	MD	24	30	16	15	12	1	1	55	28	103
2018	MD-02	24	30	14	17	13	0	2	56	30	54
2018	MD-03	28	26	8	18	17	4	0	56	36	19
2017	MD	28	26	15	17	11	1	1	55	29	125
2017	MD-02	29	20	19	17	12	2	1	51	30	55
2017	MD-03	22	41	17	12	8	0	0	63	20	23
2017	MD-04	39	24	6	14	17	0	0	63	31	16
2014	MD	29	36	15	14	7	0	0	65	21	186
2014	MD-02	28	37	10	17	8	0	0	65	25	85
2014	MD-03	29	44	16	5	6	0	0	73	11	38
2014	MD-04	53	17	12	12	7	0	0	69	19	21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	18	40	15	12	9	6	0	62	22	125
2020	MD-02	15	44	14	14	6	7	0	63	22	67
2020	MD-03	24	29	18	11	14	4	0	55	26	27
2020	MD-04	16	51	0	21	12	0	0	67	33	12
2019	MD	20	37	22	13	6	3	0	58	19	139
2019	MD-02	24	29	22	14	8	3	0	55	23	69
2019	MD-03	14	51	20	7	4	4	0	68	11	25
2019	MD-04	19	40	13	15	5	8	0	64	22	19
2018	MD	15	37	22	10	11	4	1	55	22	101
2018	MD-02	10	45	23	6	13	4	0	57	19	53
2018	MD-03	28	23	21	21	4	4	0	52	26	19
2017	MD	15	37	15	17	11	6	0	56	29	125
2017	MD-02	13	35	9	23	13	6	0	51	39	55
2017	MD-03	18	41	30	6	0	6	0	63	6	23
2017	MD-04	17	37	18	14	7	7	0	58	23	16

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	37	24	14	14	10	1	0	62	24	125
2020	MD-02	42	27	12	10	8	1	0	70	18	67
2020	MD-03	36	26	14	14	11	0	0	62	25	27
2020	MD-04	26	15	33	13	13	0	0	41	26	11
2019	MD	43	30	14	8	4	0	1	73	12	139
2019	MD-02	51	31	13	4	2	0	0	81	6	69
2019	MD-03	36	37	7	8	12	0	0	73	20	25
2019	MD-04	46	21	18	3	11	0	0	68	14	19
2018	MD	38	34	9	14	4	1	0	72	19	100
2018	MD-02	45	32	4	15	4	0	0	77	19	53
2018	MD-03	29	24	19	17	7	4	0	55	25	17
2017	MD	42	32	11	9	6	0	0	74	15	125
2017	MD-02	47	23	13	11	5	0	0	70	16	55
2017	MD-03	43	41	6	6	4	0	0	84	10	23
2017	MD-04	39	28	7	13	13	0	0	67	26	16
2014	MD	38	30	13	11	6	1	1	69	18	187
2014	MD-02	40	30	13	12	4	0	1	70	17	85
2014	MD-03	48	29	8	8	2	3	3	81	10	38
2014	MD-04	50	22	17	7	3	0	0	73	10	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	40	27	12	7	12	1	2	69	19	126
2020	MD-02	44	27	12	6	8	1	2	74	14	67
2020	MD-03	18	42	11	15	10	0	3	62	26	27
2020	MD-04	40	25	7	0	28	0	0	65	28	12
2019	MD	41	29	14	7	8	0	1	71	15	138
2019	MD-02	54	28	7	6	5	0	0	82	11	69
2019	MD-03	10	37	16	12	18	0	6	50	33	24
2019	MD-04	46	19	14	8	13	0	0	65	22	19
2018	MD	37	38	7	6	10	1	1	77	16	103
2018	MD-02	37	47	2	2	12	0	0	84	13	54
2018	MD-03	19	35	14	18	10	4	0	56	28	19
2017	MD	44	24	15	8	7	2	0	69	15	124
2017	MD-02	47	26	12	11	2	2	0	74	13	54
2017	MD-03	37	31	11	7	13	0	0	68	21	23
2017	MD-04	34	18	15	0	34	0	0	52	34	16
2014	MD	37	33	19	6	5	0	0	70	11	186
2014	MD-02	44	31	20	3	1	0	0	75	5	85
2014	MD-03	38	28	19	2	13	0	0	66	15	37
2014	MD-04	17	35	23	0	21	0	4	54	21	21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	41	59	126
2020	MD-02	46	54	67
2020	MD-03	44	56	27
2020	MD-04	14	86	12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	48	17	7	2	5	7	14	83	8	125
2020	MD-02	56	13	5	1	1	10	13	90	4	67
2020	MD-03	43	22	9	0	4	8	15	84	5	26
2020	MD-04	32	28	0	7	0	0	34	90	10	12

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	MD	12	58	30	126
2020	MD-02	12	63	25	67
2020	MD-03	17	49	33	27
2020	MD-04	12	37	51	12
2019	MD	11	50	39	139
2019	MD-02	10	51	40	69
2019	MD-03	20	47	32	25
2019	MD-04	10	63	27	19
2018	MD	20	46	34	102
2018	MD-02	18	49	33	53
2018	MD-03	36	45	19	19
2017	MD	19	43	38	125
2017	MD-02	20	44	36	55
2017	MD-03	12	40	48	23
2017	MD-04	27	37	36	16
2014	MD	15	55	30	187
2014	MD-02	12	62	26	85
2014	MD-03	12	51	37	38
2014	MD-04	16	58	27	21

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	MD	45	7	17	24	0	9	16
2019	MD	76	6	12	6	0	0	15
2018	MD	44	4	5	37	0	10	19
2017	MD	45	17	15	10	4	9	25
2017	MD-02	39	27	15	10	0	10	11
2014	MD	59	9	11	11	9999	9	29
2014	MD-02	69	0	10	10	9999	10	10

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	44	38	8	6	4	0	1	82	11	126
2020	MD-02	44	38	8	7	2	0	1	83	9	67
2020	MD-03	38	44	7	0	10	0	0	82	10	27
2020	MD-04	48	33	7	0	12	0	0	81	12	12
2019	MD	42	38	13	5	2	0	0	80	7	139
2019	MD-02	47	38	12	1	1	0	0	85	3	69
2019	MD-03	56	32	4	4	4	0	0	88	8	25
2019	MD-04	34	43	13	5	5	0	0	77	10	19
2018	MD	52	28	8	6	5	1	0	80	11	103
2018	MD-02	55	24	6	4	8	2	0	81	13	54
2018	MD-03	45	30	8	17	0	0	0	75	17	19
2017	MD	40	40	9	8	4	0	0	79	12	125
2017	MD-02	36	39	11	8	5	0	0	75	13	55
2017	MD-03	39	58	0	3	0	0	0	97	3	23
2017	MD-04	57	28	0	8	6	0	0	86	14	16
2014	MD	43	36	10	8	3	1	0	79	11	185
2014	MD-02	42	34	15	6	3	0	0	76	9	85
2014	MD-03	50	41	6	3	0	0	0	91	3	38
2014	MD-04	44	22	17	17	0	0	0	66	17	21

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	29	34	16	11	6	4	66	18	126
2020	MD-02	28	37	14	11	5	4	68	17	67
2020	MD-03	28	40	11	11	10	0	67	22	27
2020	MD-04	32	14	28	7	12	7	50	20	12
2019	MD	19	42	19	13	4	4	63	17	139
2019	MD-02	25	43	15	11	4	3	69	15	69
2019	MD-03	22	43	20	4	4	8	70	8	25
2019	MD-04	7	44	26	5	10	8	55	16	19
2018	MD	19	46	17	13	5	0	65	18	102
2018	MD-02	17	49	11	16	7	0	67	22	54
2018	MD-03	27	27	25	21	0	0	54	21	19
2017	MD	24	28	25	13	8	2	53	22	125
2017	MD-02	27	28	25	14	7	0	55	21	55
2017	MD-03	22	47	25	6	0	0	70	6	23
2017	MD-04	29	17	21	20	13	0	46	33	16
2014	MD	20	39	21	13	6	2	59	19	187
2014	MD-02	23	33	18	17	8	1	56	26	85
2014	MD-03	23	46	22	3	3	3	71	7	38
2014	MD-04	20	32	36	7	6	0	52	12	21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	6	19	27	30	15	2	2	47	26	126
2020	MD-02	3	17	27	39	12	1	1	52	20	67
2020	MD-03	9	18	30	22	17	4	0	41	28	27
2020	MD-04	12	26	15	9	23	0	16	38	45	12
2019	MD	4	25	32	21	14	1	3	37	30	139
2019	MD-02	4	24	27	22	16	3	4	40	31	69
2019	MD-03	0	36	33	17	13	0	0	31	36	25
2019	MD-04	14	0	38	29	13	0	5	45	14	19
2018	MD	13	24	33	18	7	2	3	27	39	103
2018	MD-02	13	24	34	15	12	2	2	27	38	54
2018	MD-03	13	22	35	26	0	4	0	28	36	19
2017	MD	10	18	38	17	10	0	6	29	30	125
2017	MD-02	9	15	43	15	11	0	8	28	26	55
2017	MD-03	3	13	50	28	6	0	0	33	17	23
2017	MD-04	6	35	37	14	0	0	7	15	45	16
2014	MD	8	27	31	18	13	0	1	32	36	186
2014	MD-02	10	22	29	19	19	0	1	38	33	84
2014	MD-03	3	15	44	22	16	0	0	38	18	38
2014	MD-04	5	32	38	7	11	0	7	19	40	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	10	12	24	29	19	3	3	51	23	125
2020	MD-02	4	11	25	35	19	3	4	58	16	67
2020	MD-03	22	6	28	15	25	4	0	42	29	26
2020	MD-04	12	26	15	23	18	0	7	44	40	12
2019	MD	16	18	28	16	19	1	2	36	35	139
2019	MD-02	12	23	22	12	26	3	3	40	37	69
2019	MD-03	28	8	25	22	17	0	0	39	36	25
2019	MD-04	13	16	28	24	13	0	5	39	31	19
2018	MD	10	24	30	19	11	5	0	32	37	101
2018	MD-02	9	31	21	22	16	2	0	38	40	53
2018	MD-03	17	11	58	10	4	0	0	14	29	19
2017	MD	15	26	27	13	13	1	6	28	43	125
2017	MD-02	13	28	24	12	17	1	5	31	43	55
2017	MD-03	0	36	32	22	6	0	4	29	37	23
2017	MD-04	23	24	21	13	6	0	14	21	54	16
2014	MD	13	19	33	16	15	0	3	32	33	186
2014	MD-02	14	18	31	12	21	0	4	35	33	84
2014	MD-03	12	14	32	26	11	0	6	39	27	38
2014	MD-04	15	5	44	18	11	0	7	31	21	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	6	19	25	25	18	5	2	46	27	126
2020	MD-02	6	19	17	31	19	6	3	54	28	67
2020	MD-03	2	14	35	27	15	8	0	45	18	27
2020	MD-04	18	16	26	14	18	0	7	34	37	12
2019	MD	13	31	27	10	13	1	4	25	46	139
2019	MD-02	14	32	16	12	20	0	5	34	49	69
2019	MD-03	7	18	35	19	14	4	4	36	27	25
2019	MD-04	10	40	35	7	5	0	3	12	51	19
2018	MD	13	27	25	20	12	2	0	33	41	103
2018	MD-02	15	28	20	19	14	3	0	34	45	54
2018	MD-03	3	31	20	32	10	4	0	44	36	19
2017	MD	19	25	27	15	7	1	7	24	47	125
2017	MD-02	15	31	16	19	10	1	7	32	50	55
2017	MD-03	13	26	30	18	9	0	4	28	41	23
2017	MD-04	30	8	50	5	0	0	7	5	41	16
2014	MD	16	27	28	14	11	2	3	27	44	185
2014	MD-02	17	24	23	19	14	4	0	34	42	84
2014	MD-03	10	20	45	14	11	0	0	25	30	37
2014	MD-04	13	34	18	10	14	0	11	27	54	21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	6	14	29	21	26	2	1	49	21	126
2020	MD-02	1	13	27	26	31	1	1	58	14	67
2020	MD-03	12	11	31	24	17	4	0	43	24	27
2020	MD-04	21	0	40	0	32	0	7	34	22	12
2019	MD	5	15	36	22	19	1	2	42	21	138
2019	MD-02	5	12	32	21	26	0	4	49	17	69
2019	MD-03	4	27	33	24	12	0	0	35	31	24
2019	MD-04	5	18	24	15	29	5	3	48	25	19
2018	MD	5	19	30	31	15	1	0	46	24	103
2018	MD-02	4	18	30	35	12	0	0	47	23	54
2018	MD-03	0	46	21	19	10	4	0	30	48	19
2017	MD	9	9	36	23	18	0	6	43	19	125
2017	MD-02	7	12	42	15	19	0	6	35	20	55
2017	MD-03	0	8	50	31	12	0	0	42	8	23
2017	MD-04	13	7	39	15	14	0	12	33	23	16
2014	MD	3	16	31	27	19	0	3	48	20	184
2014	MD-02	3	11	37	24	22	1	2	48	14	83
2014	MD-03	2	17	27	40	14	0	0	54	19	38
2014	MD-04	5	19	30	22	14	0	11	40	27	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	12	21	24	23	17	2	2	41	34	126
2020	MD-02	10	16	26	27	17	1	3	46	27	67
2020	MD-03	13	22	25	22	14	4	0	37	37	27
2020	MD-04	7	43	18	0	25	0	7	27	53	12
2019	MD	18	22	25	17	14	1	4	32	42	139
2019	MD-02	14	23	15	22	20	3	4	45	39	69
2019	MD-03	27	18	36	11	7	0	0	18	45	25
2019	MD-04	16	25	17	18	13	0	10	35	46	19
2018	MD	21	17	24	22	11	4	2	35	40	103
2018	MD-02	22	19	21	19	15	4	0	36	42	54
2018	MD-03	25	13	26	21	5	4	6	29	42	19
2017	MD	22	18	29	14	11	1	5	26	43	125
2017	MD-02	20	17	34	14	10	2	3	25	39	55
2017	MD-03	13	30	22	21	10	0	4	32	45	23
2017	MD-04	32	11	30	19	0	0	7	20	47	16
2014	MD	19	24	27	15	13	0	3	29	43	186
2014	MD-02	19	14	26	20	18	0	3	39	34	84
2014	MD-03	12	29	31	14	14	0	0	28	41	38
2014	MD-04	22	24	22	14	11	0	7	26	50	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	7	18	29	22	19	3	2	43	26	126
2020	MD-02	3	16	32	24	18	3	3	45	21	67
2020	MD-03	13	21	31	14	18	4	0	33	35	27
2020	MD-04	12	18	23	23	16	0	7	43	33	12
2019	MD	12	23	29	15	16	3	2	32	37	138
2019	MD-02	10	23	24	14	20	7	3	38	36	68
2019	MD-03	24	26	28	14	8	0	0	22	50	25
2019	MD-04	8	13	39	14	21	0	5	37	22	19
2018	MD	11	18	34	21	11	2	4	34	31	101
2018	MD-02	11	19	29	27	9	3	2	38	31	53
2018	MD-03	21	23	25	10	16	0	6	27	47	19
2017	MD	15	20	27	18	12	2	6	33	38	125
2017	MD-02	9	30	18	22	11	5	4	37	43	55
2017	MD-03	12	9	37	17	18	0	8	38	22	23
2017	MD-04	28	11	40	14	0	0	7	15	42	16
2014	MD	12	16	31	20	16	1	5	38	30	186
2014	MD-02	9	17	30	22	19	0	2	42	26	84
2014	MD-03	13	19	40	8	13	0	8	23	34	38
2014	MD-04	15	9	42	16	11	0	7	29	26	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	13	15	28	27	12	3	3	42	29	125
2020	MD-02	12	12	31	33	7	1	3	42	25	66
2020	MD-03	9	26	22	28	11	4	0	41	36	27
2020	MD-04	33	7	21	16	9	0	15	29	46	12
2019	MD	15	24	30	16	10	4	2	27	41	138
2019	MD-02	19	19	26	15	16	3	3	33	40	69
2019	MD-03	6	11	49	30	0	4	0	32	17	25
2019	MD-04	10	50	18	7	14	0	0	21	61	18
2018	MD	12	25	27	19	8	7	2	30	40	102
2018	MD-02	17	25	29	16	8	4	2	25	44	53
2018	MD-03	10	19	29	33	5	4	0	40	29	19
2017	MD	21	25	25	12	7	1	8	22	51	125
2017	MD-02	26	23	24	11	7	2	7	20	53	55
2017	MD-03	4	39	18	16	13	0	10	32	48	23
2017	MD-04	17	23	41	6	0	0	13	6	46	16
2014	MD	15	27	29	16	8	3	2	26	44	185
2014	MD-02	12	30	30	15	10	4	0	25	43	83
2014	MD-03	19	16	36	17	6	0	6	24	38	38
2014	MD-04	23	25	29	7	11	0	5	19	51	21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	3	21	40	26	5	2	3	33	25	126
2020	MD-02	4	22	32	36	1	1	2	39	28	67
2020	MD-03	0	17	56	11	12	4	0	24	17	27
2020	MD-04	7	13	39	19	0	0	22	24	26	12
2019	MD	12	22	35	20	8	1	2	29	35	139
2019	MD-02	13	25	31	17	11	0	3	29	39	69
2019	MD-03	3	19	45	26	8	0	0	33	22	25
2019	MD-04	11	18	30	29	3	3	5	36	32	19

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	19	27	23	13	10	7	0	50	25	126
2020	MD-02	17	31	24	15	7	5	0	51	24	67
2020	MD-03	24	21	22	7	14	12	0	50	25	27
2020	MD-04	25	14	16	19	26	0	0	39	45	12
2019	MD	12	24	29	21	11	2	1	38	33	138
2019	MD-02	14	28	22	20	12	3	1	44	34	69
2019	MD-03	17	24	24	24	8	4	0	43	33	25
2019	MD-04	3	27	46	13	10	0	0	31	23	19

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	43	25	14	8	7	3	0	70	16	125
2020	MD-02	45	22	17	4	7	5	0	70	12	67
2020	MD-03	53	24	7	8	8	0	0	77	16	26
2020	MD-04	16	39	0	33	12	0	0	55	45	12
2019	MD	41	28	16	8	6	0	1	70	15	138
2019	MD-02	45	30	11	10	4	0	1	75	14	69
2019	MD-03	44	31	17	4	4	0	0	75	8	25
2019	MD-04	20	42	25	5	5	0	3	64	10	19
2018	MD	39	34	6	8	12	1	0	73	20	101
2018	MD-02	35	37	5	10	12	2	0	73	22	54
2018	MD-03	53	38	5	0	5	0	0	91	5	17
2017	MD	35	30	11	14	9	1	1	66	24	124
2017	MD-02	32	32	8	19	8	2	0	65	27	55
2017	MD-03	60	23	6	7	0	0	5	87	7	22
2017	MD-04	19	39	12	16	14	0	0	58	30	16
2014	MD	51	25	8	8	6	1	2	78	14	185
2014	MD-02	52	22	12	7	4	1	1	75	12	84
2014	MD-03	64	10	6	11	6	0	3	77	17	37
2014	MD-04	49	34	7	3	0	0	7	89	4	21

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	48	32	9	8	4	1	0	80	11	124
2020	MD-02	47	32	10	7	3	1	0	80	10	66
2020	MD-03	52	32	4	8	4	0	0	84	11	26
2020	MD-04	46	30	0	12	12	0	0	76	24	12
2019	MD	45	30	10	10	4	0	0	75	15	138
2019	MD-02	53	24	7	11	4	0	1	78	15	68
2019	MD-03	48	32	12	4	4	0	0	80	8	25
2019	MD-04	13	52	11	19	5	0	0	65	24	19
2018	MD	43	35	8	7	7	0	0	78	14	102
2018	MD-02	42	36	6	9	7	0	0	77	16	54
2018	MD-03	58	20	18	0	4	0	0	78	4	18
2017	MD	43	31	10	11	5	0	0	74	16	124
2017	MD-02	38	40	5	12	5	0	0	78	17	55
2017	MD-03	63	25	9	0	3	0	0	88	3	23
2017	MD-04	36	34	11	20	0	0	0	69	20	15
2014	MD	48	27	8	12	6	0	0	75	18	187
2014	MD-02	51	26	5	13	5	0	0	77	18	85
2014	MD-03	62	22	6	2	8	0	0	84	10	38
2014	MD-04	39	35	20	6	0	0	0	74	6	21

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	38	38	7	8	6	4	79	14	124
2020	MD-02	44	35	9	5	5	3	81	10	67
2020	MD-03	26	47	6	13	4	4	77	17	26
2020	MD-04	25	45	0	7	13	10	78	22	11
2019	MD	41	35	13	7	3	1	76	10	138
2019	MD-02	44	42	7	3	3	1	87	6	69
2019	MD-03	54	27	8	8	4	0	80	12	25
2019	MD-04	15	40	28	6	5	6	59	11	18
2018	MD	37	46	7	5	4	1	83	9	100
2018	MD-02	31	50	6	8	4	2	82	12	53
2018	MD-03	58	30	4	4	4	0	88	8	18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	34	34	15	4	6	7	0	73	11	126
2020	MD-02	33	37	9	6	5	11	0	78	11	67
2020	MD-03	34	36	19	0	11	0	0	70	11	27
2020	MD-04	39	43	0	7	12	0	0	82	18	12
2019	MD	31	25	28	9	4	3	1	57	13	139
2019	MD-02	37	22	24	9	4	4	0	62	13	69
2019	MD-03	25	34	30	0	4	4	4	64	4	25
2019	MD-04	20	38	26	11	5	0	0	58	15	19
2018	MD	36	40	11	4	5	3	1	79	9	103
2018	MD-02	25	52	7	4	6	5	0	81	11	54
2018	MD-03	62	17	17	0	4	0	0	79	4	19
2017	MD	36	37	17	3	5	2	0	75	8	125
2017	MD-02	35	34	16	2	9	5	0	72	11	55
2017	MD-03	45	51	4	0	0	0	0	96	0	23
2017	MD-04	34	40	19	6	0	0	0	74	6	16
2014	MD	41	31	14	6	5	4	0	75	11	187
2014	MD-02	41	35	15	5	4	1	0	76	8	85
2014	MD-03	55	20	11	6	5	3	0	78	11	38
2014	MD-04	46	31	10	6	0	7	0	83	6	21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	42	25	19	4	4	7	0	72	8	126
2020	MD-02	44	26	19	3	3	5	0	74	6	67
2020	MD-03	30	40	15	0	7	8	0	77	8	27
2020	MD-04	46	16	26	0	12	0	0	63	12	12
2019	MD	37	27	22	9	2	3	0	66	12	138
2019	MD-02	42	30	15	6	1	5	0	76	8	69
2019	MD-03	41	25	17	13	0	4	0	69	14	25
2019	MD-04	30	26	39	0	5	0	0	56	5	18
2018	MD	43	29	13	6	3	5	1	77	10	101
2018	MD-02	40	30	13	8	2	7	0	75	10	53
2018	MD-03	63	15	14	0	4	4	0	81	4	18
2017	MD	35	29	23	4	4	5	1	68	8	123
2017	MD-02	34	20	33	0	5	7	1	59	6	55
2017	MD-03	48	34	18	0	0	0	0	82	0	21
2017	MD-04	42	35	10	0	6	7	0	83	7	16
2014	MD	43	26	20	2	4	4	1	73	6	187
2014	MD-02	45	25	20	3	3	3	0	73	6	85
2014	MD-03	54	19	18	0	5	3	0	76	5	38
2014	MD-04	53	13	24	0	0	10	0	74	0	21

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	52	29	6	5	7	1	82	12	126
2020	MD-02	57	24	7	5	6	1	82	11	67
2020	MD-03	53	24	8	3	11	0	77	14	27
2020	MD-04	38	44	0	7	12	0	82	18	12
2019	MD	50	32	8	4	6	0	82	10	139
2019	MD-02	59	26	4	5	6	0	85	11	69
2019	MD-03	50	39	8	0	4	0	88	4	25
2019	MD-04	45	32	13	0	10	0	77	10	19
2018	MD	51	28	10	6	6	0	78	12	102
2018	MD-02	50	27	9	5	8	0	78	13	53
2018	MD-03	62	21	14	0	4	0	83	4	19
2017	MD	45	33	8	9	4	0	78	14	125
2017	MD-02	37	36	11	9	6	0	74	15	55
2017	MD-03	56	37	6	0	0	0	94	0	23
2017	MD-04	49	23	7	15	6	0	72	21	16
2014	MD	47	31	9	8	4	0	78	12	187
2014	MD-02	48	31	9	11	3	0	78	13	85
2014	MD-03	52	32	8	5	3	0	84	8	38
2014	MD-04	62	23	13	3	0	0	84	3	21

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	42	25	15	1	1	11	5	80	3	124
2020	MD-02	47	22	16	1	0	9	6	80	2	66
2020	MD-03	43	23	16	0	7	9	3	74	8	26
2020	MD-04	32	42	0	0	0	18	7	100	0	12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	36	28	21	2	2	12	72	5	125
2020	MD-02	38	22	25	3	0	12	68	4	67
2020	MD-03	23	51	10	0	3	12	85	4	27
2020	MD-04	46	23	12	7	12	0	70	18	12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	35	32	18	2	4	7	3	74	6	125
2020	MD-02	36	31	17	2	4	8	3	74	7	67
2020	MD-03	28	43	15	0	7	6	0	76	7	27
2020	MD-04	40	35	13	0	0	0	12	85	0	12

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	23	28	15	4	13	16	2	62	20	125
2020	MD-02	24	26	13	5	10	19	3	65	19	67
2020	MD-03	19	33	19	4	15	9	0	58	21	26
2020	MD-04	46	7	16	0	24	7	0	57	25	12
2019	MD	21	34	17	9	9	6	4	61	20	139
2019	MD-02	23	27	14	11	8	10	6	60	23	69
2019	MD-03	25	44	4	16	8	0	4	72	24	25
2019	MD-04	11	44	26	0	10	5	3	61	11	19
2018	MD	18	33	14	13	11	7	4	57	27	101
2018	MD-02	14	34	16	8	16	9	3	55	28	53
2018	MD-03	21	47	4	14	4	4	6	76	20	18
2017	MD	24	24	24	8	15	2	2	50	24	124
2017	MD-02	21	29	26	7	14	2	2	51	22	55
2017	MD-03	26	34	18	13	0	4	6	66	14	22
2017	MD-04	30	23	23	8	16	0	0	53	24	16
2014	MD	32	31	12	9	10	3	3	67	20	187
2014	MD-02	31	30	14	4	12	4	5	67	17	85
2014	MD-03	44	11	9	14	14	3	5	60	31	38
2014	MD-04	29	52	7	12	0	0	0	81	12	21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	30	34	12	4	9	10	2	72	14	126
2020	MD-02	27	39	13	3	8	10	1	74	12	67
2020	MD-03	24	33	13	8	11	7	4	64	22	27
2020	MD-04	40	26	16	0	12	7	0	71	13	12
2019	MD	26	31	19	12	9	1	2	59	22	139
2019	MD-02	32	30	10	16	7	1	4	65	24	69
2019	MD-03	26	35	12	14	13	0	0	61	27	25
2019	MD-04	32	28	25	5	10	0	0	60	15	19
2018	MD	25	34	16	11	10	2	2	62	21	103
2018	MD-02	18	39	16	15	11	1	0	57	26	54
2018	MD-03	46	11	14	0	17	0	12	65	19	19
2017	MD	36	32	16	8	5	2	1	70	14	125
2017	MD-02	32	33	16	11	8	0	0	65	18	55
2017	MD-03	37	53	0	0	0	4	6	100	0	23
2017	MD-04	48	20	18	8	6	0	0	68	14	16
2014	MD	32	37	13	6	7	5	1	73	13	186
2014	MD-02	26	39	13	10	6	6	0	68	17	84
2014	MD-03	45	34	9	3	3	6	0	84	6	38
2014	MD-04	53	28	10	0	9	0	0	81	9	21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	31	34	20	6	7	2	66	13	125
2020	MD-02	34	33	21	5	6	1	67	11	66
2020	MD-03	24	49	8	12	7	0	73	19	27
2020	MD-04	40	30	18	0	12	0	70	12	12
2019	MD	29	26	28	8	6	3	57	14	139
2019	MD-02	36	23	26	7	4	4	62	12	69
2019	MD-03	28	32	19	17	4	0	60	21	25
2019	MD-04	20	30	30	5	10	5	53	16	19
2018	MD	29	34	20	8	8	0	64	16	103
2018	MD-02	29	31	20	12	8	0	60	20	54
2018	MD-03	30	41	8	4	17	0	71	21	19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	18	27	13	12	10	18	1	55	28	125
2020	MD-02	16	31	11	11	10	22	0	60	26	66
2020	MD-03	15	26	19	11	7	23	0	53	23	27
2020	MD-04	23	15	20	21	12	9	0	42	36	12
2019	MD	16	20	22	10	10	16	6	46	26	139
2019	MD-02	18	13	14	10	11	24	10	48	31	69
2019	MD-03	15	21	20	18	13	10	4	41	36	25
2019	MD-04	17	26	23	11	10	13	0	50	24	19
2018	MD	16	22	18	12	11	18	2	48	29	103
2018	MD-02	16	24	15	12	9	22	1	52	28	54
2018	MD-03	17	18	20	4	25	10	6	42	34	19
2017	MD	21	21	20	12	12	11	2	49	28	124
2017	MD-02	22	19	21	9	13	14	2	49	26	54
2017	MD-03	18	30	18	22	0	10	4	55	25	23
2017	MD-04	19	26	23	22	6	5	0	47	29	16
2014	MD	22	22	16	15	13	11	1	50	32	186
2014	MD-02	14	17	22	12	16	18	0	39	34	84
2014	MD-03	22	16	13	16	16	12	5	46	39	38
2014	MD-04	41	26	12	16	6	0	0	67	21	21

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	36	43	4	11	7	79	17	126
2020	MD-02	36	46	3	10	4	82	14	67
2020	MD-03	43	38	3	11	4	81	16	27
2020	MD-04	35	37	0	14	14	72	28	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	37	38	13	8	4	1	75	12	125
2020	MD-02	37	39	13	6	6	0	76	11	67
2020	MD-03	46	32	19	3	0	0	78	3	27
2020	MD-04	23	46	16	14	0	0	70	14	12
2019	MD	44	36	6	9	5	1	80	14	139
2019	MD-02	50	30	4	11	5	0	80	16	69
2019	MD-03	57	31	4	4	4	0	88	8	25
2019	MD-04	35	53	5	7	0	0	88	7	19
2017	MD	38	23	8	19	12	1	61	31	124
2017	MD-02	37	20	5	20	15	2	58	36	55
2017	MD-03	39	24	8	15	14	0	63	29	23
2017	MD-04	36	23	10	18	13	0	59	31	16
2014	MD	33	31	10	15	11	0	64	26	187
2014	MD-02	33	27	8	17	14	0	60	31	85
2014	MD-03	48	35	4	5	9	0	82	14	38
2014	MD-04	26	51	13	7	3	0	77	10	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	36	40	11	8	3	0	2	78	11	126
2020	MD-02	34	45	11	6	4	0	0	79	10	67
2020	MD-03	43	34	15	8	0	0	0	77	8	27
2020	MD-04	28	56	7	0	0	0	9	92	0	12
2019	MD	36	41	7	10	5	0	1	78	15	137
2019	MD-02	37	43	7	8	4	0	1	81	12	69
2019	MD-03	39	45	12	0	4	0	0	84	4	25
2019	MD-04	45	39	0	8	8	0	0	84	16	19
2017	MD	40	34	11	11	3	0	1	75	14	124
2017	MD-02	36	34	12	14	2	0	2	72	17	54
2017	MD-03	29	62	6	3	0	0	0	90	3	23
2017	MD-04	53	34	0	8	5	0	0	87	13	16
2014	MD	47	31	13	7	2	0	0	78	9	187
2014	MD-02	50	27	9	10	3	1	0	78	13	85
2014	MD-03	52	40	5	3	0	0	0	92	3	38
2014	MD-04	69	9	22	0	0	0	0	78	0	21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	74	18	4	2	1	0	1	93	3	126
2020	MD-02	80	17	4	0	0	0	0	96	0	67
2020	MD-03	62	21	8	6	0	0	3	85	6	27
2020	MD-04	77	16	0	0	0	0	7	100	0	12
2017	MD	60	26	6	6	1	0	1	87	7	125
2017	MD-02	70	20	4	2	1	0	3	93	3	55
2017	MD-03	52	39	9	0	0	0	0	91	0	23
2017	MD-04	51	25	0	17	7	0	0	75	25	16
2014	MD	69	26	1	3	1	1	1	95	3	187
2014	MD-02	74	21	1	3	0	1	0	96	3	85
2014	MD-03	72	19	0	6	0	0	3	94	6	38
2014	MD-04	70	23	7	0	0	0	0	93	0	21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	39	25	16	3	7	9	2	72	11	124
2020	MD-02	43	29	11	2	2	12	1	82	5	66
2020	MD-03	45	17	23	4	3	3	4	67	8	27
2020	MD-04	30	52	0	0	18	0	0	82	18	12
2019	MD	43	23	9	6	2	13	3	80	9	138
2019	MD-02	49	20	9	1	1	16	3	86	3	69
2019	MD-03	41	32	7	3	10	6	0	78	14	24
2019	MD-04	35	19	10	13	0	19	3	69	17	19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	16	84	126
2020	MD-02	15	85	67
2019	MD	13	87	139
2019	MD-02	16	84	69
2019	MD-05	0	100	13
2018	MD	20	80	102
2018	MD-02	19	81	53

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	31	69	19
2019	MD	54	46	17
2018	MD	66	34	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	69	31	19
2019	MD	57	43	17
2018	MD	37	63	17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	MD	100	19
2020	MD-02	100	10
2019	MD	100	17
2019	MD-02	100	10
2018	MD	100	17

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	MD	100	19
2020	MD-02	100	10
2019	MD	100	17
2019	MD-02	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	45	55	19
2019	MD	34	66	17
2018	MD	51	49	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	35	65	19
2019	MD	40	60	17
2018	MD	30	70	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	41	59	19
2019	MD	58	42	17
2018	MD	54	46	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	27	73	19
2019	MD	40	60	17
2018	MD	64	36	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	24	76	19
2019	MD	25	75	17
2018	MD	32	68	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	47	53	19
2019	MD	71	29	17
2018	MD	67	33	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	37	63	19
2019	MD	24	76	17
2018	MD	41	59	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	MD	100	17
2019	MD-02	100	10
2018	MD	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	48	52	19
2019	MD	29	71	17
2018	MD	35	65	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	46	54	19
2018	MD	41	59	17

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	29	71	19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	49	51	19
2020	MD-02	47	53	10
2019	MD	32	68	17
2018	MD	46	54	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	27	73	19

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	MD	0	100	17
2019	MD-02	0	100	10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	21	79	19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	0	100	19
2020	MD-02	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	MD	44	56	17

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	0	100	16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	0	100	16

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	0	100	16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	33	67	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	48	52	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	75	25	16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MD	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	18	13	12	8	7	38	5	54	25	126
2020	MD-02	17	11	9	11	4	43	5	55	29	67
2020	MD-03	19	6	17	3	14	36	4	41	30	27
2020	MD-04	25	22	16	12	12	13	0	54	27	12
2019	MD	14	14	27	7	11	15	12	39	24	139
2019	MD-02	10	15	29	6	5	16	18	38	18	69
2019	MD-03	25	11	7	7	25	18	7	48	42	25
2019	MD-04	25	9	29	5	10	11	10	43	20	19
2018	MD	17	20	13	4	13	32	1	55	25	103
2018	MD-02	13	16	12	4	15	41	0	49	31	54
2018	MD-03	27	19	4	4	17	29	0	65	30	19
2017	MD	12	21	12	11	10	28	7	50	32	125
2017	MD-02	6	14	11	11	9	41	8	38	40	55
2017	MD-03	15	28	9	3	0	31	15	78	6	23
2017	MD-04	24	22	6	19	19	0	10	51	42	16
2014	MD	17	20	20	12	5	20	6	50	23	186
2014	MD-02	20	8	23	12	8	26	3	40	28	84
2014	MD-03	20	16	10	12	2	20	20	60	23	38
2014	MD-04	23	41	27	3	6	0	0	64	9	21

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	33	24	19	4	6	14	1	67	12	126
2020	MD-02	38	24	15	4	4	13	1	73	10	67
2020	MD-03	28	27	26	3	11	4	0	58	15	27
2020	MD-04	32	22	21	0	12	13	0	62	14	12
2019	MD	32	27	18	8	5	8	2	66	15	136
2019	MD-02	36	28	13	8	3	10	3	72	13	67
2019	MD-03	29	32	14	13	4	4	4	66	19	25
2019	MD-04	47	13	21	5	10	3	0	62	16	19
2018	MD	28	37	16	3	8	8	0	70	12	102
2018	MD-02	26	39	14	2	10	9	0	71	13	53
2018	MD-03	37	32	10	13	8	0	0	69	21	19
2017	MD	34	25	15	9	6	10	1	66	17	123
2017	MD-02	32	25	16	9	4	14	0	66	15	54
2017	MD-03	32	35	17	3	0	10	4	77	4	23
2017	MD-04	31	28	19	13	8	0	0	60	21	15
2014	MD	28	23	22	10	5	12	1	58	17	186
2014	MD-02	25	22	22	10	5	15	1	56	18	84
2014	MD-03	37	17	17	12	2	13	3	64	16	38
2014	MD-04	32	27	33	3	6	0	0	58	9	21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	6	94	125
2019	MD	7	93	138
2019	MD-02	7	93	68
2019	MD-05	0	100	13
2018	MD	7	93	103

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	15	15	17	4	4	36	8	55	15	124
2020	MD-02	13	16	17	4	1	39	10	56	11	65
2020	MD-03	16	0	17	4	3	55	4	40	18	27
2020	MD-04	16	31	28	7	12	7	0	50	20	12
2019	MD	13	10	31	1	7	22	15	37	13	138
2019	MD-02	8	11	27	1	6	26	22	35	13	69
2019	MD-03	25	6	17	0	9	26	16	54	16	25
2019	MD-04	22	8	30	5	5	25	5	43	14	19
2018	MD	20	16	17	4	4	36	3	59	13	101
2018	MD-02	17	12	16	6	3	47	0	54	16	53
2018	MD-03	34	6	11	4	13	25	6	58	25	19
2017	MD	17	9	25	3	4	31	10	45	12	125
2017	MD-02	11	4	26	1	0	47	11	35	3	55
2017	MD-03	15	18	13	0	0	30	24	71	0	23
2017	MD-04	27	11	26	14	0	10	12	49	18	16
2014	MD	21	18	22	3	2	26	8	59	7	187
2014	MD-02	20	10	22	3	1	37	7	54	7	85
2014	MD-03	22	17	15	3	2	19	22	65	9	38
2014	MD-04	37	37	21	6	0	0	0	73	6	21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	35	28	18	1	4	13	1	73	6	125
2020	MD-02	41	24	21	0	1	12	1	75	2	66
2020	MD-03	23	42	11	4	3	16	0	77	9	27
2020	MD-04	40	30	12	0	12	7	0	75	13	12
2019	MD	34	29	20	4	3	7	2	70	8	138
2019	MD-02	36	34	13	6	1	7	3	78	8	69
2019	MD-03	42	29	11	10	0	4	4	77	11	24
2019	MD-04	36	13	34	0	5	12	0	55	6	19
2018	MD	31	31	18	3	5	12	0	71	9	100
2018	MD-02	27	30	21	6	3	14	0	66	10	52
2018	MD-03	48	28	4	0	17	4	0	78	18	19
2017	MD	37	22	19	4	2	14	2	70	7	124
2017	MD-02	33	22	21	1	0	21	1	71	2	55
2017	MD-03	38	29	19	0	0	6	8	78	0	22
2017	MD-04	40	36	7	6	0	11	0	85	7	16
2014	MD	31	27	19	3	2	16	2	70	6	186
2014	MD-02	31	20	19	2	3	23	3	68	6	84
2014	MD-03	43	23	18	2	0	8	6	77	3	38
2014	MD-04	32	37	19	6	0	7	0	73	6	21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	9	91	125
2020	MD-02	9	91	66
2020	MD-03	11	89	27
2020	MD-04	0	100	12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	10	90	126
2020	MD-02	11	89	67
2020	MD-03	16	84	27
2020	MD-04	0	100	12
2019	MD	15	85	138
2019	MD-02	17	83	68
2019	MD-03	12	88	25
2019	MD-04	10	90	19
2017	MD	14	86	124
2017	MD-02	14	86	55
2014	MD	19	81	186
2014	MD-02	22	78	84
2014	MD-03	13	87	38

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	57	43	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	89	11	12
2019	MD	95	5	21
2019	MD-02	92	8	12
2017	MD	73	27	18
2014	MD	83	17	34
2014	MD-02	79	21	18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	29	45	9	17	0	0	74	17	11
2019	MD	44	31	0	20	4	0	76	24	19
2019	MD-02	52	28	0	19	0	0	81	19	10
2017	MD	46	49	0	0	5	0	95	5	13
2014	MD	54	32	0	8	3	3	88	12	28
2014	MD-02	58	30	0	0	7	5	92	8	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	39	31	11	3	6	4	6	78	10	125
2020	MD-02	38	38	4	4	3	5	7	87	8	66
2020	MD-03	50	30	11	0	7	0	2	82	7	27
2020	MD-04	23	14	32	12	0	12	7	46	15	12

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	34	24	16	9	11	6	61	21	126
2020	MD-02	38	27	12	8	9	7	69	19	67
2020	MD-03	29	25	19	14	7	7	57	22	27
2020	MD-04	39	9	28	12	12	0	48	24	12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	47	32	11	7	1	3	82	7	126
2020	MD-02	51	33	8	6	0	3	86	6	67
2020	MD-03	30	51	4	15	0	0	81	15	27
2020	MD-04	32	31	30	7	0	0	63	7	12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	43	33	12	8	1	3	78	10	125
2020	MD-02	45	35	11	6	0	3	82	6	66
2020	MD-03	33	40	7	16	3	0	73	19	27
2020	MD-04	32	38	16	13	0	0	71	13	12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	47	34	13	2	1	2	1	84	3	126
2020	MD-02	51	33	11	2	1	1	0	85	3	67
2020	MD-03	39	42	15	4	0	0	0	81	4	27
2020	MD-04	39	28	21	0	0	0	12	76	0	12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	51	25	11	2	2	3	6	83	4	126
2020	MD-02	56	17	13	0	1	4	9	84	2	67
2020	MD-03	39	42	8	7	3	0	0	81	11	27
2020	MD-04	32	35	7	7	0	0	18	83	8	12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	65	15	6	3	1	9	2	90	4	126
2020	MD-02	71	11	3	3	0	10	3	94	3	67
2020	MD-03	55	34	8	0	3	0	0	89	3	27
2020	MD-04	63	16	15	0	0	7	0	84	0	12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	49	33	8	2	4	3	1	85	7	123
2020	MD-02	51	36	8	1	2	3	0	89	3	65
2020	MD-03	55	30	8	0	4	0	4	88	4	26
2020	MD-04	32	35	7	19	0	7	0	72	20	12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	40	32	11	10	6	1	73	16	122
2020	MD-02	45	31	11	9	3	1	77	12	64
2020	MD-03	40	35	3	15	7	0	74	23	26
2020	MD-04	23	37	12	16	12	0	61	27	12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	56	26	10	2	3	1	1	84	6	124
2020	MD-02	62	25	8	0	2	1	1	90	2	66
2020	MD-03	55	29	9	7	0	0	0	84	7	26
2020	MD-04	46	28	14	0	12	0	0	74	12	12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	100	0	25
2020	MD-03	100	0	12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	25	28	18	19	7	3	0	55	27	25
2020	MD-03	17	24	15	36	7	0	0	41	44	12

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	47	28	14	3	5	4	0	77	8	125
2020	MD-02	50	29	18	2	0	1	0	80	2	67
2020	MD-03	37	38	0	7	7	11	0	84	16	27
2020	MD-04	55	19	14	0	12	0	0	74	12	12
2019	MD	32	35	20	7	4	3	0	69	11	139
2019	MD-02	40	38	12	5	1	3	0	80	7	69
2019	MD-03	30	39	16	8	4	4	0	71	12	25
2019	MD-04	23	39	24	5	0	8	0	68	6	19
2018	MD	37	36	11	6	7	4	0	75	13	103
2018	MD-02	34	35	14	4	7	6	0	73	12	54
2018	MD-03	48	18	14	13	4	4	0	68	18	19
2017	MD	32	31	14	12	7	2	2	66	20	124
2017	MD-02	30	34	12	16	5	2	2	66	22	54
2017	MD-03	35	43	14	0	0	4	4	85	0	23
2017	MD-04	29	45	0	12	14	0	0	74	26	16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	24	31	15	11	17	1	2	56	29	126
2020	MD-02	25	33	13	11	16	1	1	59	27	67
2020	MD-03	20	34	16	10	17	0	4	57	27	27
2020	MD-04	23	21	9	28	18	0	0	45	46	12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	36	28	16	5	8	6	69	14	125
2020	MD-02	40	32	10	1	9	8	78	12	67
2020	MD-03	29	33	17	10	7	4	64	18	27
2020	MD-04	37	30	9	12	12	0	67	24	12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	23	42	14	8	11	2	67	19	126
2020	MD-02	22	47	15	3	10	3	71	14	67
2020	MD-03	24	38	19	8	11	0	63	19	27
2020	MD-04	30	30	16	12	12	0	60	24	12
2019	MD	21	39	17	12	9	1	61	22	138
2019	MD-02	22	53	6	11	7	1	76	18	68
2019	MD-03	18	43	8	15	17	0	61	31	25
2019	MD-04	17	22	34	13	10	3	40	24	19
2018	MD	25	35	17	8	14	1	61	22	103
2018	MD-02	24	36	16	7	16	0	60	23	54
2018	MD-03	25	40	14	0	17	4	68	18	19
2017	MD	19	39	16	14	11	1	58	25	125
2017	MD-02	18	37	14	15	16	0	55	31	55
2017	MD-03	22	48	20	6	0	4	74	6	23
2017	MD-04	29	40	7	13	11	0	69	24	16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	25	48	9	14	3	0	73	18	25
2020	MD-03	27	41	0	32	0	0	68	32	12
2019	MD	31	55	8	3	0	3	89	3	28
2019	MD-03	31	44	7	9	0	9	83	9	12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	52	25	13	5	2	3	79	7	125
2020	MD-02	61	23	12	3	0	1	85	3	67
2020	MD-03	29	29	20	10	8	4	60	19	27
2020	MD-04	40	35	14	0	0	12	84	0	12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	47	26	17	3	5	0	1	74	8	125
2020	MD-02	48	24	21	1	3	0	1	74	5	66
2020	MD-03	42	37	14	3	3	0	0	80	6	27
2020	MD-04	41	40	7	12	0	0	0	81	12	12
2019	MD	26	36	15	12	9	1	1	63	22	138
2019	MD-02	29	46	12	8	4	0	1	76	12	68
2019	MD-03	27	38	13	10	11	0	0	66	21	25
2019	MD-04	24	35	18	16	3	3	0	61	20	19
2018	MD	24	36	22	8	7	1	2	62	16	103
2018	MD-02	24	37	17	10	9	2	2	63	20	54
2018	MD-03	30	45	11	10	4	0	0	75	14	19
2017	MD	23	27	15	16	15	1	3	52	33	125
2017	MD-02	24	32	18	11	9	2	4	60	21	55
2017	MD-03	21	20	23	17	18	0	0	41	35	23
2017	MD-04	19	41	13	15	12	0	0	60	27	16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	29	28	19	10	14	1	0	57	24	126
2020	MD-02	31	30	21	6	11	1	0	62	17	67
2020	MD-03	18	24	30	11	17	0	0	42	28	27
2020	MD-04	25	33	7	18	16	0	0	58	35	12
2019	MD	35	24	22	10	7	0	1	60	17	139
2019	MD-02	40	23	23	10	3	0	1	64	13	69
2019	MD-03	20	21	24	20	16	0	0	41	35	25
2019	MD-04	32	25	19	14	8	3	0	58	22	19
2018	MD	25	24	25	13	10	2	1	51	24	103
2018	MD-02	15	27	30	16	10	2	0	43	27	54
2018	MD-03	23	13	27	19	14	4	0	37	35	19
2017	MD	26	27	23	11	11	0	2	54	23	125
2017	MD-02	21	23	26	13	12	0	5	46	26	55
2017	MD-03	12	41	25	14	8	0	0	53	22	23
2017	MD-04	21	17	31	12	19	0	0	38	31	16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	38	28	16	7	9	1	0	67	17	124
2020	MD-02	41	29	15	7	7	1	0	71	14	67
2020	MD-03	27	37	15	7	13	0	0	64	20	27
2020	MD-04	57	0	25	17	0	0	0	57	17	11
2019	MD	32	38	14	8	6	0	2	72	14	138
2019	MD-02	39	31	17	5	6	0	1	71	11	69
2019	MD-03	21	42	14	7	12	0	4	65	20	25
2019	MD-04	19	43	5	24	0	3	5	68	26	19
2018	MD	31	27	23	11	4	3	1	60	15	103
2018	MD-02	27	28	23	13	4	4	0	57	18	54
2018	MD-03	11	30	42	4	10	4	0	43	14	19
2017	MD	27	36	20	5	6	0	5	67	12	125
2017	MD-02	17	41	20	8	7	0	6	62	16	55
2017	MD-03	34	28	13	11	4	0	9	69	17	23
2017	MD-04	38	20	37	0	0	0	6	61	0	16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	29	22	21	9	18	1	1	52	27	125
2020	MD-02	28	24	25	4	15	1	1	54	20	67
2020	MD-03	26	23	12	18	21	0	0	48	40	26
2020	MD-04	16	23	38	16	7	0	0	39	23	12
2019	MD	20	26	22	13	17	0	1	47	30	137
2019	MD-02	26	27	22	9	15	0	1	54	24	68
2019	MD-03	7	17	24	33	19	0	0	24	52	25
2019	MD-04	11	24	29	18	8	3	5	39	29	19
2018	MD	23	19	26	11	16	3	2	44	28	101
2018	MD-02	17	20	26	12	18	6	2	39	32	54
2018	MD-03	27	7	31	11	24	0	0	34	35	19
2017	MD	19	21	23	13	19	1	3	42	34	125
2017	MD-02	12	24	20	20	18	0	5	38	40	55
2017	MD-03	25	27	19	6	19	0	4	55	25	23
2017	MD-04	14	17	37	0	32	0	0	31	32	16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	49	20	11	5	13	1	1	70	19	126
2020	MD-02	49	24	10	5	8	1	1	76	14	67
2020	MD-03	43	17	22	8	11	0	0	60	19	27
2020	MD-04	47	18	7	7	21	0	0	65	28	12
2019	MD	48	27	12	5	3	2	2	79	8	138
2019	MD-02	55	22	15	1	3	3	1	80	5	68
2019	MD-03	34	34	12	7	8	0	6	72	16	25
2019	MD-04	38	31	9	13	0	3	5	76	15	19
2018	MD	41	27	7	10	8	2	5	73	20	102
2018	MD-02	37	33	9	8	9	2	3	73	18	54
2018	MD-03	28	29	4	18	11	4	5	63	32	18
2017	MD	38	27	13	5	6	0	10	73	12	125
2017	MD-02	37	22	13	5	9	0	14	68	16	55
2017	MD-03	37	31	6	13	0	0	13	78	15	23
2017	MD-04	14	44	32	0	0	0	10	65	0	16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	37	26	14	6	15	2	0	64	21	126
2020	MD-02	41	27	12	3	16	1	0	69	19	67
2020	MD-03	21	28	27	9	15	0	0	49	24	27
2020	MD-04	35	37	19	9	0	0	0	72	9	12
2019	MD	41	31	16	8	4	0	1	73	11	138
2019	MD-02	44	36	11	5	3	0	1	81	8	68
2019	MD-03	21	43	11	17	8	0	0	64	24	25
2019	MD-04	27	21	38	5	0	3	5	52	6	19
2018	MD	39	25	13	8	13	2	1	66	22	102
2018	MD-02	34	32	10	9	13	2	0	67	23	53
2018	MD-03	43	20	16	0	17	4	0	65	18	19
2017	MD	36	36	21	1	6	0	1	72	7	125
2017	MD-02	29	32	27	0	10	0	2	63	10	55
2017	MD-03	38	45	17	0	0	0	0	83	0	23
2017	MD-04	20	49	19	5	7	0	0	69	12	16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	42	24	16	6	7	4	69	14	126
2020	MD-02	42	25	17	4	9	1	68	14	67
2020	MD-03	27	23	23	16	3	8	54	21	27
2020	MD-04	40	42	18	0	0	0	82	0	12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	30	34	21	5	8	1	1	65	13	126
2020	MD-02	27	34	25	8	3	1	1	63	11	67
2020	MD-03	39	17	22	4	17	0	0	56	22	27
2020	MD-04	16	54	12	0	18	0	0	70	18	12
2019	MD	26	39	14	13	6	0	1	66	19	138
2019	MD-02	24	40	8	19	7	0	1	66	26	69
2019	MD-03	18	38	25	11	8	0	0	56	19	25
2019	MD-04	43	33	10	5	5	3	0	79	11	19
2018	MD	21	29	27	7	15	1	0	50	23	103
2018	MD-02	15	29	32	7	16	0	0	44	23	54
2018	MD-03	22	26	17	10	21	4	0	50	32	19
2017	MD	28	25	23	12	11	0	1	54	23	125
2017	MD-02	16	22	28	14	16	0	3	40	31	55
2017	MD-03	31	41	18	10	0	0	0	72	10	23
2017	MD-04	29	20	21	18	12	0	0	49	30	16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	37	27	21	5	8	1	1	65	14	126
2020	MD-02	34	33	17	4	9	1	1	69	13	67
2020	MD-03	35	22	23	11	9	0	0	57	21	27
2020	MD-04	54	9	18	7	12	0	0	63	19	12
2019	MD	23	34	19	14	7	1	2	59	22	137
2019	MD-02	25	34	19	12	6	1	3	61	19	69
2019	MD-03	15	36	23	26	0	0	0	51	26	24
2019	MD-04	21	50	10	5	5	3	5	78	12	19
2018	MD	18	34	27	7	10	3	0	54	18	102
2018	MD-02	14	30	27	11	14	4	0	46	26	54
2018	MD-03	14	34	36	0	11	4	0	51	12	18
2017	MD	23	33	19	12	11	0	2	57	23	125
2017	MD-02	17	29	22	10	19	0	4	48	30	55
2017	MD-03	23	38	30	9	0	0	0	61	9	23
2017	MD-04	20	46	18	10	6	0	0	66	16	16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	36	32	17	7	7	1	0	69	14	126
2020	MD-02	34	37	16	8	4	1	0	72	13	67
2020	MD-03	43	7	26	10	14	0	0	50	24	27
2020	MD-04	38	32	18	0	12	0	0	70	12	12
2019	MD	38	27	15	14	5	0	1	65	19	138
2019	MD-02	40	24	16	14	6	0	1	64	20	69
2019	MD-03	36	29	18	17	0	0	0	64	17	25
2019	MD-04	44	37	0	0	10	3	5	89	11	19
2018	MD	38	31	16	5	9	1	0	69	15	103
2018	MD-02	38	29	16	8	10	0	0	67	17	54
2018	MD-03	48	16	11	4	17	4	0	66	22	19
2017	MD	31	34	18	5	9	0	2	67	14	125
2017	MD-02	25	34	13	9	14	0	5	62	24	55
2017	MD-03	45	43	12	0	0	0	0	88	0	23
2017	MD-04	34	38	21	0	6	0	0	72	6	16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	51	27	10	4	7	1	0	78	11	126
2020	MD-02	51	26	11	5	5	1	0	79	10	67
2020	MD-03	43	28	10	8	11	0	0	71	19	27
2020	MD-04	45	37	0	0	18	0	0	82	18	12
2019	MD	51	21	17	6	3	1	1	74	10	138
2019	MD-02	55	21	11	7	4	0	1	77	11	69
2019	MD-03	49	10	27	14	0	0	0	59	14	25
2019	MD-04	42	26	19	5	0	9	0	74	5	19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	27	35	21	9	8	62	17	125
2020	MD-02	19	42	26	4	9	61	13	67
2020	MD-03	29	28	20	16	8	56	24	27
2020	MD-04	40	7	16	26	12	47	37	12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	31	31	22	10	5	1	0	62	16	125
2020	MD-02	35	29	24	6	5	1	0	64	11	67
2020	MD-03	24	29	22	17	8	0	0	53	25	27
2020	MD-04	31	41	7	21	0	0	0	72	21	12
2019	MD	36	37	17	8	2	0	1	73	10	138
2019	MD-02	37	29	21	9	2	0	1	67	11	69
2019	MD-03	24	61	3	11	0	0	0	86	11	25
2019	MD-04	34	44	14	5	0	3	0	81	5	19
2018	MD	35	27	22	7	7	1	0	63	15	101
2018	MD-02	24	30	30	4	10	2	0	55	14	53
2018	MD-03	42	35	8	16	0	0	0	77	16	19
2017	MD	35	28	17	8	6	1	5	67	15	125
2017	MD-02	25	31	15	13	9	1	5	60	24	55
2017	MD-03	32	41	9	3	6	0	10	81	10	23
2017	MD-04	29	25	46	0	0	0	0	54	0	16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	58	27	9	4	1	0	1	86	5	126
2020	MD-02	61	21	9	4	2	0	2	83	7	67
2020	MD-03	48	42	8	2	0	0	0	90	2	27
2020	MD-04	59	34	7	0	0	0	0	93	0	12
2019	MD	59	20	14	2	2	0	2	82	4	137
2019	MD-02	59	19	12	3	2	0	3	82	5	68
2019	MD-03	53	27	12	4	0	0	4	84	4	25
2019	MD-04	62	15	20	0	0	3	0	79	0	19
2018	MD	57	22	10	6	5	0	0	79	11	102
2018	MD-02	44	31	12	4	9	0	0	75	13	54
2018	MD-03	75	19	0	6	0	0	0	94	6	19
2017	MD	45	23	15	10	5	0	2	69	16	124
2017	MD-02	34	25	15	13	8	0	5	63	22	55
2017	MD-03	49	23	11	11	6	0	0	72	17	23
2017	MD-04	65	17	12	5	0	0	0	83	5	15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	32	38	19	6	4	1	70	10	125
2020	MD-02	25	42	21	7	3	2	69	10	67
2020	MD-03	33	39	24	4	0	0	72	4	27
2020	MD-04	50	36	14	0	0	0	86	0	12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	77	12	4	0	1	0	6	95	1	126
2020	MD-02	79	13	2	0	2	0	5	96	2	67
2020	MD-03	75	6	8	0	0	0	11	91	0	27
2020	MD-04	93	7	0	0	0	0	0	100	0	12
2019	MD	70	10	7	2	1	1	9	89	3	136
2019	MD-02	75	9	4	1	0	1	8	94	2	67
2019	MD-03	74	7	0	0	0	0	19	100	0	25
2019	MD-04	66	13	8	0	5	3	5	86	5	19
2018	MD	72	13	8	1	1	2	4	89	2	102
2018	MD-02	65	13	15	0	2	2	3	83	2	53
2018	MD-03	76	10	0	0	0	4	10	100	0	19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	73	14	3	2	3	2	3	92	5	126
2020	MD-02	76	12	3	3	0	2	3	94	4	67
2020	MD-03	75	18	0	0	8	0	0	92	8	27
2020	MD-04	79	9	0	0	12	0	0	88	12	12
2019	MD	72	13	6	1	5	0	2	87	6	139
2019	MD-02	74	15	4	1	4	0	1	90	6	69
2019	MD-03	65	11	13	0	4	0	7	82	4	25
2019	MD-04	60	16	5	5	10	3	0	79	16	19
2018	MD	74	11	4	6	3	2	1	87	8	102
2018	MD-02	72	13	6	6	2	2	0	86	8	54
2018	MD-03	75	4	0	13	4	4	0	82	18	19
2017	MD	67	10	8	5	2	2	6	84	7	125
2017	MD-02	65	14	3	4	0	5	10	93	4	55
2017	MD-03	89	6	0	0	0	0	6	100	0	23
2017	MD-04	67	7	7	19	0	0	0	74	19	16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	72	20	5	1	1	1	0	93	2	122
2020	MD-02	72	18	7	1	0	1	0	91	1	64
2020	MD-03	72	21	3	4	0	0	0	93	4	27
2020	MD-04	69	31	0	0	0	0	0	100	0	11
2019	MD	53	32	9	2	2	0	2	87	3	139
2019	MD-02	60	33	5	0	0	0	1	94	0	69
2019	MD-03	38	29	17	8	4	0	4	70	12	25
2019	MD-04	43	32	13	3	0	3	5	82	4	19
2018	MD	52	30	12	1	5	0	0	82	6	102
2018	MD-02	50	34	10	3	4	0	0	83	7	53
2018	MD-03	56	23	21	0	0	0	0	79	0	19
2017	MD	52	34	8	2	2	1	2	88	4	125
2017	MD-02	55	35	6	0	2	0	2	92	2	55
2017	MD-03	49	46	0	0	0	0	6	100	0	23
2017	MD-04	42	34	13	6	5	0	0	76	11	16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	66	16	8	4	5	1	1	83	9	125
2020	MD-02	67	16	8	6	1	1	0	85	7	67
2020	MD-03	61	14	10	4	11	0	0	75	15	26
2020	MD-04	76	0	12	0	12	0	0	76	12	12
2019	MD	62	15	11	3	7	0	1	79	10	139
2019	MD-02	74	12	4	3	6	0	1	87	8	69
2019	MD-03	40	26	17	0	13	0	4	69	14	25
2019	MD-04	53	18	5	10	10	3	0	74	21	19
2018	MD	55	25	8	6	5	0	0	80	12	102
2018	MD-02	51	28	8	7	7	0	0	78	14	53
2018	MD-03	62	27	8	0	4	0	0	89	4	19
2017	MD	64	16	8	4	5	0	2	82	10	125
2017	MD-02	69	13	3	8	4	0	3	84	12	55
2017	MD-03	74	15	11	0	0	0	0	89	0	23
2017	MD-04	56	23	14	6	0	0	0	80	6	16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	54	11	6	1	1	1	26	90	2	126
2020	MD-02	50	7	4	0	1	1	37	92	2	67
2020	MD-03	58	20	10	0	0	0	11	88	0	27
2020	MD-04	67	0	9	0	0	0	24	88	0	12
2019	MD	53	13	6	1	0	0	27	91	1	139
2019	MD-02	48	10	2	0	0	0	39	97	0	69
2019	MD-03	39	23	7	4	0	0	27	85	5	25
2019	MD-04	56	14	5	0	0	3	21	93	0	19
2018	MD	46	12	4	4	0	0	34	88	6	100
2018	MD-02	41	5	5	5	0	0	43	82	9	53
2018	MD-03	58	29	0	0	0	0	12	100	0	17
2017	MD	52	11	6	3	1	0	26	86	5	125
2017	MD-02	48	7	5	3	0	0	38	88	4	55
2017	MD-03	55	24	0	6	0	0	15	93	7	23
2017	MD-04	64	9	13	0	0	0	13	85	0	16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	63	21	9	2	1	1	3	87	3	125
2020	MD-02	70	19	3	2	0	1	4	95	2	67
2020	MD-03	48	26	15	3	3	0	4	77	7	27
2020	MD-04	66	0	34	0	0	0	0	66	0	12
2019	MD	61	25	3	5	0	1	5	91	5	139
2019	MD-02	67	22	1	2	0	1	7	96	2	69
2019	MD-03	46	26	3	21	0	0	4	75	22	25
2019	MD-04	53	25	10	3	0	3	5	85	4	19
2018	MD	52	21	11	3	3	0	10	82	6	102
2018	MD-02	51	17	9	3	5	0	14	79	10	53
2018	MD-03	41	43	16	0	0	0	0	84	0	19
2017	MD	57	19	8	3	2	0	11	86	5	125
2017	MD-02	56	23	2	2	0	0	17	96	2	55
2017	MD-03	60	25	9	0	0	0	6	91	0	23
2017	MD-04	49	0	23	10	5	0	13	57	16	16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	79	14	2	1	0	2	2	96	1	125
2020	MD-02	77	14	3	2	0	3	0	94	3	67
2020	MD-03	75	21	0	0	0	0	4	100	0	27
2020	MD-04	91	0	0	0	0	0	9	100	0	12
2019	MD	83	6	2	2	2	2	4	95	4	139
2019	MD-02	88	4	1	0	1	3	3	97	1	69
2019	MD-03	75	7	7	4	0	0	7	89	4	25
2019	MD-04	76	11	0	0	0	3	10	100	0	19
2018	MD	74	14	2	2	3	2	3	92	6	101
2018	MD-02	72	17	2	2	0	4	4	96	2	53
2018	MD-03	86	14	0	0	0	0	0	100	0	19
2017	MD	72	15	3	2	1	1	6	93	3	125
2017	MD-02	72	15	1	2	1	0	9	95	3	55
2017	MD-03	78	11	6	0	0	6	0	94	0	23
2017	MD-04	61	25	7	0	0	0	7	93	0	16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	56	28	11	3	0	1	2	86	3	125
2020	MD-02	51	29	12	4	0	1	1	83	4	67
2020	MD-03	52	35	9	0	0	0	4	91	0	27
2020	MD-04	77	16	7	0	0	0	0	93	0	12
2019	MD	71	18	5	2	1	0	3	92	3	136
2019	MD-02	68	18	7	4	0	0	3	89	4	68
2019	MD-03	75	18	3	0	0	0	4	97	0	25
2019	MD-04	87	8	5	0	0	0	0	95	0	18
2018	MD	57	24	10	3	2	1	2	84	6	101
2018	MD-02	49	30	12	4	0	2	3	84	4	53
2018	MD-03	71	21	4	0	4	0	0	91	4	18
2017	MD	66	18	6	4	1	0	5	88	5	125
2017	MD-02	61	16	10	7	0	0	7	82	7	55
2017	MD-03	66	23	6	0	0	0	6	94	0	23
2017	MD-04	76	17	0	7	0	0	0	93	7	16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	31	45	19	5	1	75	6	126
2020	MD-02	31	42	20	7	0	73	7	67
2020	MD-03	30	51	12	7	0	81	7	27
2020	MD-04	35	58	7	0	0	93	0	12

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	17	39	27	8	8	1	0	57	16	125
2020	MD-02	13	51	24	7	4	1	0	65	11	66
2020	MD-03	18	24	41	10	8	0	0	42	17	27
2020	MD-04	16	30	35	7	12	0	0	46	19	12
2019	MD	17	40	31	8	3	1	0	57	11	139
2019	MD-02	24	37	29	7	2	1	0	62	9	69
2019	MD-03	4	50	26	16	4	0	0	54	20	25
2019	MD-04	9	48	25	15	0	3	0	58	16	19
2018	MD	12	31	44	8	6	0	0	42	14	103
2018	MD-02	12	24	51	10	4	0	0	35	14	54
2018	MD-03	4	53	33	6	4	0	0	57	10	19
2017	MD	18	31	34	12	5	0	1	49	17	124
2017	MD-02	18	29	31	17	4	0	0	47	21	54
2017	MD-03	12	30	57	0	0	0	0	43	0	23
2017	MD-04	7	23	36	18	10	0	7	32	29	16

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	11	15	34	24	15	0	1	39	26	125
2020	MD-02	8	11	41	27	13	0	0	40	19	67
2020	MD-03	9	23	38	13	16	0	0	29	33	26
2020	MD-04	9	19	18	28	18	0	7	50	30	12
2019	MD	4	17	37	25	16	0	0	41	22	135
2019	MD-02	5	15	31	30	20	0	0	50	20	66
2019	MD-03	4	32	37	23	3	0	0	27	36	24
2019	MD-04	9	18	30	27	13	3	0	41	28	19
2018	MD	7	17	37	24	13	2	0	38	24	102
2018	MD-02	5	15	47	23	10	0	0	33	20	53
2018	MD-03	10	25	16	30	15	4	0	47	36	19
2017	MD	8	15	34	28	15	0	0	42	23	124
2017	MD-02	8	21	36	27	9	0	0	36	28	54
2017	MD-03	0	13	34	44	9	0	0	53	13	23
2017	MD-04	14	19	40	6	21	0	0	27	33	16

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	24	53	22	2	69	31	125
2020	MD-02	26	50	23	1	66	34	66
2020	MD-03	17	65	14	4	79	21	27
2020	MD-04	19	60	21	0	76	24	12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	MD	34	66	27
2020	MD-02	41	59	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	56	9	4	6	2	3	19	84	10	126
2020	MD-02	56	10	4	4	2	3	22	86	9	67
2020	MD-03	51	4	11	3	3	0	27	76	9	27
2020	MD-04	49	35	0	0	0	0	16	100	0	12
2019	MD	51	14	9	8	7	3	8	73	17	136
2019	MD-02	59	12	7	7	6	1	8	78	14	67
2019	MD-03	55	11	8	4	11	3	8	74	17	25
2019	MD-04	40	29	5	0	0	3	21	93	0	19
2018	MD	47	24	7	2	10	0	10	79	14	102
2018	MD-02	48	19	10	2	9	0	11	76	13	54
2018	MD-03	20	47	4	4	20	0	6	71	25	19

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	5	20	11	22	33	3	7	27	61	27
2020	MD-02	8	13	13	28	30	0	8	23	63	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	MD	5	9	14	21	37	14	0	16	67	27
2020	MD-02	8	16	18	26	27	5	0	25	56	15

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - MD

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting