2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 34 42 13 8 2 0 0 77 10 263
2020 MA-02 29 45 13 7 3 0 2 77 10 31
2020 MA-03 40 33 15 11 1 0 0 73 12 67
2020 MA-04 40 35 12 8 4 0 0 75 12 49
2020 MA-05 33 49 11 7 0 0 0 82 7 55
2020 MA-06 17 61 14 8 0 0 0 78 8 26
2019 MA 39 43 12 4 2 0 0 82 6 282
2019 MA-02 55 25 13 3 3 0 3 82 5 40
2019 MA-03 37 44 10 4 4 0 0 81 9 68
2019 MA-04 37 43 12 7 0 0 0 80 7 56
2019 MA-05 37 54 8 2 0 0 0 91 2 63
2019 MA-06 30 47 12 4 8 0 0 77 12 26
2018 MA 35 45 10 8 1 1 0 81 9 306
2018 MA-01 43 31 11 7 2 6 0 79 10 40
2018 MA-02 42 34 10 10 0 3 0 79 10 31
2018 MA-03 36 49 7 8 0 0 0 85 8 72
2018 MA-04 34 43 17 6 0 0 0 77 6 51
2018 MA-05 23 64 5 6 3 0 0 87 9 65
2017 MA 40 43 9 5 2 0 0 83 8 351
2017 MA-01 36 59 4 0 0 0 0 96 0 26
2017 MA-02 51 42 6 0 0 0 0 94 0 31
2017 MA-03 36 43 12 6 2 0 0 79 9 95
2017 MA-04 32 46 11 8 4 0 0 77 11 51
2017 MA-05 49 43 4 1 3 0 0 92 4 67
2017 MA-06 47 50 0 3 0 0 0 97 3 28
2017 MA-07 70 23 7 0 0 0 0 93 0 11
2014 MA 34 49 9 5 3 0 0 83 9 375
2014 MA-01 36 46 13 5 0 0 0 82 5 22
2014 MA-02 48 47 0 4 0 0 0 96 4 21
2014 MA-03 25 54 9 9 3 0 0 79 12 114
2014 MA-04 30 47 11 4 5 0 3 79 9 58
2014 MA-05 42 48 8 3 0 0 0 90 3 74
2014 MA-06 40 51 9 0 0 0 0 91 0 18
2014 MA-07 56 31 0 0 14 0 0 86 14 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 39 42 12 4 3 0 0 81 7 260
2020 MA-02 30 51 13 6 0 0 0 81 6 30
2020 MA-03 45 36 9 7 3 0 0 81 10 67
2020 MA-04 32 45 10 6 6 0 0 77 12 49
2020 MA-05 43 48 9 0 0 0 0 91 0 54
2020 MA-06 33 45 23 0 0 0 0 77 0 26
2019 MA 36 40 14 6 3 0 0 77 9 282
2019 MA-02 58 20 15 3 3 0 3 79 5 40
2019 MA-03 33 39 13 7 8 0 0 72 15 68
2019 MA-04 43 36 16 5 0 0 0 79 5 56
2019 MA-05 29 53 9 7 2 0 0 82 8 63
2019 MA-06 27 42 12 16 4 0 0 69 19 26
2018 MA 34 42 13 7 3 1 0 77 10 306
2018 MA-01 42 34 5 5 7 8 0 83 12 41
2018 MA-02 47 39 7 7 0 0 0 86 7 30
2018 MA-03 32 43 15 8 1 0 0 75 10 72
2018 MA-04 39 40 17 4 0 0 0 79 4 51
2018 MA-05 24 50 15 6 4 0 0 75 10 65
2017 MA 31 44 10 9 6 0 0 75 15 349
2017 MA-01 40 37 5 14 5 0 0 77 18 25
2017 MA-02 45 35 6 13 0 0 0 80 13 31
2017 MA-03 26 49 14 6 4 0 0 75 11 95
2017 MA-04 25 54 13 4 4 0 0 79 7 51
2017 MA-05 44 45 1 6 4 0 0 89 10 66
2017 MA-06 37 43 9 3 7 0 0 80 10 28
2017 MA-07 38 49 0 0 13 0 0 87 13 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 41 39 14 4 1 0 0 80 5 258
2020 MA-02 27 38 24 10 0 0 0 65 10 30
2020 MA-03 38 47 12 1 1 0 0 85 3 67
2020 MA-04 45 30 15 6 4 0 0 75 11 48
2020 MA-05 48 37 13 2 0 0 0 85 2 54
2020 MA-06 30 58 8 4 0 0 0 88 4 25
2019 MA 46 35 13 4 2 0 0 81 5 281
2019 MA-02 62 23 5 5 3 0 3 87 8 39
2019 MA-03 37 37 18 4 4 0 0 74 9 68
2019 MA-04 50 32 18 0 0 0 0 82 0 56
2019 MA-05 53 33 11 3 0 0 0 86 3 63
2019 MA-06 34 43 12 8 4 0 0 77 12 26
2018 MA 44 42 7 5 1 1 0 87 5 305
2018 MA-01 49 25 8 10 2 6 0 79 13 40
2018 MA-02 49 40 3 3 0 0 3 93 4 30
2018 MA-03 49 38 7 4 1 0 0 88 6 72
2018 MA-04 36 47 13 4 0 0 0 83 4 51
2018 MA-05 45 48 4 3 0 0 0 93 3 65
2017 MA 48 42 8 0 2 0 0 90 2 350
2017 MA-01 61 34 4 0 0 0 0 96 0 26
2017 MA-02 59 37 3 0 0 0 0 97 0 30
2017 MA-03 44 35 16 1 4 0 0 79 5 95
2017 MA-04 39 53 7 0 0 0 0 93 0 51
2017 MA-05 60 33 4 0 3 0 0 93 3 67
2017 MA-06 45 49 6 0 0 0 0 94 0 28
2017 MA-07 37 56 7 0 0 0 0 93 0 11
2014 MA 53 38 6 2 1 0 0 91 3 375
2014 MA-01 59 37 0 5 0 0 0 95 5 22
2014 MA-02 69 23 0 9 0 0 0 91 9 21
2014 MA-03 42 45 8 3 1 0 0 87 4 114
2014 MA-04 49 39 6 2 5 0 0 88 6 58
2014 MA-05 54 41 4 0 1 0 0 95 1 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 65 14 21 0 0 0 0 79 0 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 43 38 12 5 2 0 0 81 7 263
2020 MA-02 33 51 13 0 3 0 0 84 3 31
2020 MA-03 44 37 12 6 1 0 0 81 7 67
2020 MA-04 44 37 10 6 2 0 0 81 8 49
2020 MA-05 48 36 11 5 0 0 0 84 5 55
2020 MA-06 33 48 11 8 0 0 0 81 8 26
2019 MA 42 44 9 3 2 0 0 86 5 280
2019 MA-02 53 38 3 5 0 0 3 92 5 40
2019 MA-03 36 39 15 6 4 0 0 75 11 68
2019 MA-04 45 44 9 2 0 0 0 89 2 55
2019 MA-05 44 49 7 0 0 0 0 93 0 62
2019 MA-06 46 39 4 4 8 0 0 84 12 26
2018 MA 40 46 8 4 1 1 0 87 5 306
2018 MA-01 44 33 12 5 0 6 0 82 5 41
2018 MA-02 43 47 7 0 0 3 0 93 0 30
2018 MA-03 36 47 10 4 3 0 0 83 7 72
2018 MA-04 37 51 10 2 0 0 0 88 2 51
2018 MA-05 41 44 8 3 3 0 0 86 6 65
2017 MA 45 44 7 2 2 0 0 89 4 349
2017 MA-01 64 36 0 0 0 0 0 100 0 26
2017 MA-02 61 39 0 0 0 0 0 100 0 30
2017 MA-03 39 43 9 4 5 0 0 82 9 95
2017 MA-04 37 50 13 0 0 0 0 87 0 51
2017 MA-05 58 33 6 0 3 0 0 92 3 66
2017 MA-06 37 50 9 3 0 0 0 88 3 28
2017 MA-07 55 39 0 7 0 0 0 93 7 11
2014 MA 44 43 7 5 2 0 0 87 6 375
2014 MA-01 49 42 4 5 0 0 0 91 5 22
2014 MA-02 74 22 0 4 0 0 0 96 4 21
2014 MA-03 33 48 13 7 0 0 0 81 7 114
2014 MA-04 37 48 3 7 5 0 0 85 12 58
2014 MA-05 55 37 5 3 0 0 0 92 3 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 48 38 0 0 14 0 0 86 14 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 51 33 12 2 1 0 0 84 4 262
2020 MA-02 65 27 6 0 0 2 0 94 0 31
2020 MA-03 56 28 13 1 1 0 0 84 3 67
2020 MA-04 48 35 12 2 2 0 0 83 4 49
2020 MA-05 50 40 6 4 0 0 0 91 4 54
2020 MA-06 38 32 27 3 0 0 0 70 3 26
2019 MA 56 30 8 4 2 0 0 86 6 281
2019 MA-02 65 30 3 3 0 0 0 95 3 40
2019 MA-03 49 30 10 7 3 0 0 79 10 68
2019 MA-04 64 27 5 4 0 0 0 91 4 55
2019 MA-05 60 30 7 0 3 0 0 90 3 63
2019 MA-06 43 34 12 8 4 0 0 77 11 26
2018 MA 56 30 7 3 3 1 0 87 6 305
2018 MA-01 52 29 7 2 5 6 0 86 7 41
2018 MA-02 66 27 3 3 0 0 0 93 3 30
2018 MA-03 56 30 10 3 1 0 0 86 4 72
2018 MA-04 71 16 6 2 4 1 0 89 6 51
2018 MA-05 48 40 6 3 3 0 0 89 6 65
2017 MA 47 33 12 5 2 1 0 81 7 351
2017 MA-01 44 34 18 4 0 0 0 78 4 26
2017 MA-02 74 23 3 0 0 0 0 97 0 31
2017 MA-03 46 34 15 2 3 0 0 79 5 95
2017 MA-04 55 31 2 8 0 4 0 90 8 51
2017 MA-05 59 36 4 0 1 0 0 94 1 67
2017 MA-06 50 27 20 0 3 0 0 77 3 28
2017 MA-07 45 29 14 13 0 0 0 73 13 11
2014 MA 39 37 11 7 6 0 0 76 13 375
2014 MA-01 26 41 9 14 9 0 0 68 23 22
2014 MA-02 57 26 8 9 0 0 0 83 9 21
2014 MA-03 45 38 10 4 2 1 0 84 6 114
2014 MA-04 37 44 8 3 7 0 0 81 11 58
2014 MA-05 48 34 13 0 5 0 0 82 5 74
2014 MA-06 41 49 0 9 0 0 0 91 9 18
2014 MA-07 36 22 16 13 14 0 0 57 26 12

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 45 39 12 2 1 0 0 84 4 258
2020 MA-02 61 31 6 0 0 2 0 94 0 31
2020 MA-03 53 29 15 2 2 0 0 82 3 66
2020 MA-04 48 34 13 2 2 0 0 83 4 47
2020 MA-05 42 51 6 2 0 0 0 92 2 53
2020 MA-06 14 56 23 7 0 0 0 70 7 26
2019 MA 50 34 9 5 2 0 0 84 6 281
2019 MA-02 65 28 3 3 0 0 3 95 3 40
2019 MA-03 42 36 12 6 5 0 0 78 10 68
2019 MA-04 53 36 7 2 2 0 0 89 4 55
2019 MA-05 56 31 10 2 2 0 0 87 3 63
2019 MA-06 31 42 15 12 0 0 0 73 12 26
2018 MA 53 32 8 4 3 1 0 85 7 304
2018 MA-01 56 16 12 5 5 6 0 77 10 40
2018 MA-02 68 26 3 3 0 0 0 93 3 31
2018 MA-03 51 33 10 4 1 0 0 85 6 71
2018 MA-04 67 20 6 6 0 1 0 89 6 51
2018 MA-05 39 48 6 5 3 0 0 87 7 65
2017 MA 43 37 10 5 4 0 0 80 9 351
2017 MA-01 41 41 13 4 0 0 0 82 4 26
2017 MA-02 74 23 3 0 0 0 0 97 0 31
2017 MA-03 39 42 11 4 3 0 0 81 7 95
2017 MA-04 49 41 0 7 3 0 0 90 10 51
2017 MA-05 53 37 3 7 0 0 0 90 7 67
2017 MA-06 41 40 16 3 0 0 0 80 3 28
2017 MA-07 60 13 14 0 13 0 0 73 13 11
2014 MA 36 40 10 8 4 1 0 77 12 375
2014 MA-01 26 37 14 19 5 0 0 63 23 22
2014 MA-02 53 25 12 9 0 0 0 79 9 21
2014 MA-03 38 45 9 4 1 2 1 86 5 114
2014 MA-04 34 48 4 5 6 2 1 84 12 58
2014 MA-05 45 42 7 3 3 0 0 86 7 74
2014 MA-06 40 41 19 0 0 0 0 81 0 18
2014 MA-07 36 14 23 13 14 0 0 50 26 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 47 31 13 4 1 3 1 81 5 263
2020 MA-02 55 31 9 0 0 6 0 90 0 31
2020 MA-03 51 22 15 4 1 6 0 78 6 67
2020 MA-04 48 37 8 4 2 0 0 85 6 49
2020 MA-05 49 34 15 2 0 0 0 84 2 55
2020 MA-06 34 44 23 0 0 0 0 77 0 26
2019 MA 48 33 12 2 3 2 0 82 6 281
2019 MA-02 63 25 8 0 0 3 3 92 0 40
2019 MA-03 29 38 20 4 6 3 0 68 11 68
2019 MA-04 52 35 5 0 2 5 0 92 2 56
2019 MA-05 57 29 11 2 2 0 0 85 4 62
2019 MA-06 54 27 16 0 4 0 0 81 4 26
2018 MA 51 23 12 6 4 3 0 77 10 306
2018 MA-01 50 11 9 12 7 10 0 69 21 41
2018 MA-02 56 16 22 3 0 3 0 74 3 31
2018 MA-03 48 25 15 4 4 4 0 75 9 72
2018 MA-04 58 18 9 9 2 2 2 79 12 51
2018 MA-05 45 38 8 3 3 3 0 86 6 65
2017 MA 44 30 13 6 2 5 0 78 8 350
2017 MA-01 38 25 25 4 0 7 0 68 5 26
2017 MA-02 50 30 9 10 0 0 0 80 10 31
2017 MA-03 36 34 16 5 3 5 0 74 9 94
2017 MA-04 55 30 5 4 0 6 0 90 4 51
2017 MA-05 59 30 6 3 0 3 0 91 3 67
2017 MA-06 57 22 11 10 0 0 0 79 10 28
2017 MA-07 45 29 13 7 0 7 0 79 7 11
2014 MA 41 30 12 7 6 3 0 74 14 375
2014 MA-01 22 32 23 9 5 9 0 60 15 22
2014 MA-02 49 24 9 14 4 0 0 73 18 21
2014 MA-03 37 27 17 6 5 7 1 70 12 114
2014 MA-04 53 31 7 5 5 0 0 84 9 58
2014 MA-05 58 28 6 3 2 1 1 89 5 74
2014 MA-06 54 41 5 0 0 0 0 95 0 18
2014 MA-07 36 29 0 22 14 0 0 65 35 12
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 52 30 10 3 1 0 3 86 4 261
2020 MA-02 45 41 10 3 0 0 0 86 3 31
2020 MA-03 52 29 9 7 1 1 0 82 9 67
2020 MA-04 65 23 8 2 0 0 2 89 2 49
2020 MA-05 52 33 9 0 0 0 6 90 0 54
2020 MA-06 66 23 8 0 0 0 4 92 0 25
2019 MA 49 32 10 4 1 1 3 84 5 282
2019 MA-02 53 25 3 10 5 0 5 82 16 40
2019 MA-03 36 31 23 3 0 1 4 72 3 68
2019 MA-04 50 30 9 4 0 4 3 87 4 56
2019 MA-05 57 34 5 2 0 0 2 93 2 63
2019 MA-06 58 38 0 0 0 0 4 100 0 26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 59 27 8 3 2 0 1 86 6 262
2020 MA-02 60 33 0 3 0 0 3 96 4 30
2020 MA-03 59 28 7 3 3 0 0 87 6 67
2020 MA-04 65 19 6 6 4 0 0 83 10 49
2020 MA-05 59 30 9 2 0 0 0 89 2 55
2020 MA-06 52 37 11 0 0 0 0 89 0 26
2019 MA 53 30 9 5 2 0 0 84 7 281
2019 MA-02 68 30 0 3 0 0 0 98 3 40
2019 MA-03 47 28 14 6 6 0 0 75 11 68
2019 MA-04 61 19 13 5 2 0 0 80 7 56
2019 MA-05 53 36 5 5 2 0 0 89 7 63
2019 MA-06 42 38 19 0 0 0 0 81 0 26
2018 MA 53 32 5 5 3 1 1 87 8 304
2018 MA-01 58 19 7 5 0 6 5 87 5 40
2018 MA-02 68 26 0 0 3 3 0 97 3 31
2018 MA-03 52 36 5 4 3 0 0 88 7 72
2018 MA-04 66 26 5 2 1 0 0 92 3 51
2018 MA-05 40 45 4 5 3 0 3 88 8 65
2017 MA 49 33 10 5 3 0 0 82 8 351
2017 MA-01 60 31 4 0 4 0 0 91 4 26
2017 MA-02 55 39 3 3 0 0 0 94 3 31
2017 MA-03 54 28 10 2 5 0 1 83 7 95
2017 MA-04 56 31 9 2 2 0 0 87 4 51
2017 MA-05 56 31 10 3 0 0 0 87 3 67
2017 MA-06 57 29 3 12 0 0 0 85 12 28
2017 MA-07 54 14 20 13 0 0 0 67 13 11
2014 MA 50 32 6 7 5 0 0 82 12 375
2014 MA-01 45 51 5 0 0 0 0 95 0 22
2014 MA-02 48 30 4 18 0 0 0 78 18 21
2014 MA-03 55 29 5 6 5 0 1 84 11 114
2014 MA-04 51 32 9 4 2 0 2 85 6 58
2014 MA-05 55 34 3 4 4 0 0 89 8 74
2014 MA-06 60 26 0 5 9 0 0 86 14 18
2014 MA-07 43 50 0 0 7 0 0 93 7 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 63 23 7 3 2 1 0 87 6 262
2020 MA-02 61 27 6 3 0 2 0 91 3 31
2020 MA-03 67 19 4 7 3 0 0 85 10 67
2020 MA-04 69 18 4 2 6 0 0 88 8 49
2020 MA-05 55 36 9 0 0 0 0 91 0 55
2020 MA-06 64 19 14 0 0 4 0 86 0 26
2019 MA 57 28 8 5 2 0 0 85 7 280
2019 MA-02 64 23 10 0 3 0 0 87 3 39
2019 MA-03 52 34 4 6 4 0 0 86 10 68
2019 MA-04 66 20 7 5 2 0 0 86 7 56
2019 MA-05 59 25 6 8 2 0 0 84 10 63
2019 MA-06 40 40 16 4 0 0 0 80 4 25
2018 MA 58 24 7 6 4 1 0 83 10 305
2018 MA-01 60 15 7 5 5 8 0 82 10 40
2018 MA-02 64 19 7 10 0 0 0 83 10 31
2018 MA-03 60 26 6 7 1 0 0 86 8 72
2018 MA-04 76 14 5 3 1 0 0 90 5 51
2018 MA-05 41 35 13 3 7 0 0 76 10 65
2017 MA 56 26 10 5 2 0 1 82 7 351
2017 MA-01 74 22 0 0 4 0 0 96 4 26
2017 MA-02 70 24 0 6 0 0 0 94 6 31
2017 MA-03 58 27 8 4 3 0 0 85 7 95
2017 MA-04 60 27 5 8 0 0 0 87 8 51
2017 MA-05 63 23 11 1 1 0 0 86 3 67
2017 MA-06 57 27 16 0 0 0 0 84 0 28
2017 MA-07 45 29 27 0 0 0 0 73 0 11
2014 MA 55 27 8 3 6 0 1 83 9 375
2014 MA-01 68 19 0 5 9 0 0 86 14 22
2014 MA-02 65 13 18 4 0 0 0 78 4 21
2014 MA-03 54 32 4 7 3 0 0 86 10 114
2014 MA-04 55 32 6 2 5 0 2 88 6 58
2014 MA-05 67 21 5 2 5 0 0 88 7 74
2014 MA-06 60 19 21 0 0 0 0 79 0 18
2014 MA-07 36 36 21 0 7 0 0 72 7 12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 38 38 10 2 2 9 0 84 5 261
2020 MA-02 59 31 8 0 2 0 0 90 2 31
2020 MA-03 40 32 12 1 3 12 0 81 5 67
2020 MA-04 36 39 4 2 2 17 0 90 5 49
2020 MA-05 34 43 8 6 2 8 0 84 8 53
2020 MA-06 19 54 15 0 0 11 0 83 0 26
2019 MA 35 35 13 3 2 11 0 79 6 280
2019 MA-02 58 20 8 0 0 15 0 91 0 40
2019 MA-03 31 37 7 6 5 13 1 79 12 68
2019 MA-04 42 24 19 0 2 13 0 77 2 54
2019 MA-05 28 41 16 5 2 9 0 75 7 63
2019 MA-06 23 43 19 0 4 12 0 74 4 26
2018 MA 35 33 11 6 2 12 1 78 10 304
2018 MA-01 48 19 5 5 2 18 2 85 9 40
2018 MA-02 43 31 6 0 0 17 3 93 0 31
2018 MA-03 29 42 8 6 3 14 0 81 10 72
2018 MA-04 34 31 13 10 0 12 0 74 11 51
2018 MA-05 30 34 17 9 3 8 0 69 12 65
2017 MA 33 35 13 6 6 7 1 74 13 351
2017 MA-01 46 18 4 13 4 15 0 74 21 26
2017 MA-02 55 29 6 4 0 6 0 89 5 31
2017 MA-03 33 41 11 2 4 8 1 82 7 95
2017 MA-04 23 46 9 8 2 11 0 78 11 51
2017 MA-05 41 44 7 3 3 3 0 87 6 67
2017 MA-06 50 29 0 5 13 3 0 82 18 28
2017 MA-07 27 52 13 0 8 0 0 79 8 11
2014 MA 28 39 14 6 4 10 0 74 10 375
2014 MA-01 26 32 23 5 9 5 0 61 15 22
2014 MA-02 31 18 9 4 0 38 0 80 6 21
2014 MA-03 36 37 8 3 3 13 0 84 7 114
2014 MA-04 17 60 11 3 0 9 0 84 3 58
2014 MA-05 23 48 12 10 4 3 0 74 14 74
2014 MA-06 49 23 23 0 0 5 0 75 0 18
2014 MA-07 36 22 22 14 0 7 0 62 15 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 34 40 13 7 4 1 0 75 12 263
2020 MA-02 62 27 10 0 0 0 0 90 0 31
2020 MA-03 40 29 21 6 3 1 0 70 9 67
2020 MA-04 36 37 12 8 2 4 0 76 11 49
2020 MA-05 22 56 7 11 4 0 0 78 15 55
2020 MA-06 11 47 19 11 11 0 0 58 23 26
2019 MA 29 39 19 8 3 1 0 69 12 280
2019 MA-02 53 33 5 5 0 5 0 89 5 40
2019 MA-03 29 36 16 12 6 0 1 66 18 68
2019 MA-04 35 23 33 4 2 3 0 60 6 54
2019 MA-05 22 44 22 8 5 0 0 66 13 63
2019 MA-06 8 50 23 16 4 0 0 58 19 26
2018 MA 29 38 17 10 3 3 0 69 13 302
2018 MA-01 51 26 2 5 7 10 0 85 13 41
2018 MA-02 43 44 6 0 0 7 0 94 0 31
2018 MA-03 21 50 16 8 1 3 0 73 10 72
2018 MA-04 29 20 34 16 0 0 0 50 16 49
2018 MA-05 20 43 15 18 3 2 0 64 21 65
2017 MA 29 35 15 11 7 3 1 66 18 351
2017 MA-01 37 37 13 4 4 4 0 77 9 26
2017 MA-02 61 26 6 4 0 3 0 89 4 31
2017 MA-03 30 36 13 8 7 6 0 70 16 95
2017 MA-04 21 43 11 17 2 6 0 67 20 51
2017 MA-05 32 47 8 10 3 0 0 79 13 67
2017 MA-06 31 35 10 11 13 0 0 66 24 28
2017 MA-07 24 49 0 7 20 0 0 73 27 11
2014 MA 23 39 15 13 8 3 0 63 21 372
2014 MA-01 21 23 19 23 9 5 0 47 34 22
2014 MA-02 31 40 16 4 9 0 0 71 13 21
2014 MA-03 30 42 8 7 7 6 0 76 15 114
2014 MA-04 17 46 16 16 3 2 0 64 19 57
2014 MA-05 20 43 20 10 8 0 0 62 17 74
2014 MA-06 35 24 19 17 5 0 0 59 22 18
2014 MA-07 36 22 9 26 7 0 0 57 34 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 24 40 17 11 4 4 0 66 16 261
2020 MA-02 46 40 8 2 0 3 0 89 2 31
2020 MA-03 31 32 19 11 3 4 0 66 14 67
2020 MA-04 25 37 17 12 2 6 0 67 15 49
2020 MA-05 11 54 22 11 2 0 0 65 13 54
2020 MA-06 4 40 16 24 12 4 0 46 37 25
2019 MA 22 36 22 10 4 6 0 62 15 280
2019 MA-02 40 33 5 5 0 15 3 88 6 40
2019 MA-03 23 33 20 9 6 9 0 62 16 68
2019 MA-04 31 23 26 9 4 7 0 58 14 54
2019 MA-05 11 46 27 9 5 2 0 58 14 63
2019 MA-06 4 31 30 27 4 4 0 36 32 26
2018 MA 18 36 22 12 4 8 0 59 17 304
2018 MA-01 33 21 14 7 2 23 0 70 12 41
2018 MA-02 33 41 10 3 0 13 0 86 3 31
2018 MA-03 11 46 19 14 1 8 0 63 17 72
2018 MA-04 20 32 18 14 6 9 0 58 22 50
2018 MA-05 11 34 33 15 4 3 0 46 20 65
2017 MA 21 34 20 12 7 6 1 58 20 350
2017 MA-01 26 40 18 4 0 12 0 75 5 26
2017 MA-02 41 41 6 3 0 6 3 90 3 31
2017 MA-03 22 39 17 6 7 9 0 67 15 94
2017 MA-04 15 39 19 19 4 4 0 56 24 51
2017 MA-05 25 35 18 13 3 6 0 64 16 67
2017 MA-06 15 38 22 11 13 0 0 53 24 28
2017 MA-07 7 52 15 7 20 0 0 58 27 11
2014 MA 17 32 21 14 9 8 0 53 25 375
2014 MA-01 17 23 23 19 14 5 0 42 34 22
2014 MA-02 8 28 25 4 9 26 0 49 17 21
2014 MA-03 23 34 12 9 8 14 0 66 19 114
2014 MA-04 9 45 22 14 4 6 0 58 19 58
2014 MA-05 15 30 34 14 8 0 0 45 22 74
2014 MA-06 24 24 38 14 0 0 0 48 14 18
2014 MA-07 36 22 9 26 7 0 0 57 34 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 26 41 14 12 4 2 0 69 17 262
2020 MA-02 50 45 2 2 0 0 0 95 2 31
2020 MA-03 28 31 15 13 8 6 0 63 22 67
2020 MA-04 26 39 10 23 2 0 0 65 25 49
2020 MA-05 24 47 16 9 4 0 0 71 13 55
2020 MA-06 4 45 32 11 4 4 0 51 16 26
2019 MA 22 40 17 13 6 3 0 64 19 278
2019 MA-02 43 45 3 3 0 8 0 95 3 40
2019 MA-03 25 32 15 13 11 4 0 59 25 68
2019 MA-04 18 45 24 7 4 2 0 64 11 54
2019 MA-05 20 42 17 16 5 0 0 62 21 63
2019 MA-06 0 40 24 32 4 0 0 40 36 25
2018 MA 20 33 22 17 6 2 0 54 24 304
2018 MA-01 41 16 17 16 2 8 0 62 20 41
2018 MA-02 42 45 3 3 3 3 0 90 7 31
2018 MA-03 15 39 23 14 7 1 0 55 21 72
2018 MA-04 18 22 26 27 6 2 0 41 33 51
2018 MA-05 11 37 30 14 7 2 0 48 21 65
2017 MA 22 38 18 11 7 3 1 62 19 350
2017 MA-01 37 33 22 9 0 0 0 69 9 26
2017 MA-02 41 39 9 3 4 3 0 83 8 31
2017 MA-03 24 40 18 6 6 5 0 68 13 95
2017 MA-04 21 40 19 13 2 6 0 64 16 51
2017 MA-05 24 49 15 7 4 0 0 73 11 67
2017 MA-06 18 45 6 14 16 0 0 63 31 28
2017 MA-07 7 60 0 21 13 0 0 67 33 11
2014 MA 19 40 16 12 10 3 0 61 23 374
2014 MA-01 17 32 19 9 23 0 0 49 32 22
2014 MA-02 21 58 4 9 4 4 0 82 13 21
2014 MA-03 25 44 12 8 9 3 0 71 17 114
2014 MA-04 12 59 9 13 5 2 0 72 18 58
2014 MA-05 19 35 22 12 9 2 0 55 22 73
2014 MA-06 19 40 24 17 0 0 0 59 17 18
2014 MA-07 27 16 23 21 13 0 0 43 34 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 37 43 11 6 2 0 0 81 8 261
2020 MA-02 46 40 8 2 3 0 0 86 6 31
2020 MA-03 47 37 7 7 1 0 0 84 9 67
2020 MA-04 35 47 8 8 2 0 0 81 10 49
2020 MA-05 33 48 16 4 0 0 0 80 4 55
2020 MA-06 22 52 19 8 0 0 0 74 8 26
2019 MA 31 41 18 7 2 0 0 72 10 282
2019 MA-02 43 45 10 0 0 0 3 90 0 40
2019 MA-03 33 39 12 9 7 0 0 72 16 68
2019 MA-04 41 32 21 3 2 0 0 73 5 56
2019 MA-05 20 51 14 13 2 0 0 71 14 63
2019 MA-06 19 38 27 16 0 0 0 57 16 26
2018 MA 32 41 16 6 4 1 1 74 9 305
2018 MA-01 41 25 17 5 7 6 0 70 12 40
2018 MA-02 39 36 15 0 3 0 7 80 4 31
2018 MA-03 28 48 14 8 3 0 0 75 11 72
2018 MA-04 47 36 15 1 0 0 0 84 1 51
2018 MA-05 23 51 15 7 3 0 0 74 10 64
2017 MA 26 43 14 10 5 0 0 70 16 351
2017 MA-01 27 59 0 13 0 0 0 87 13 26
2017 MA-02 35 32 17 6 7 0 3 69 14 31
2017 MA-03 32 42 11 9 5 0 0 74 15 95
2017 MA-04 30 41 18 9 0 2 0 72 9 51
2017 MA-05 33 44 10 10 3 0 0 77 13 67
2017 MA-06 28 49 16 6 0 0 0 77 6 28
2017 MA-07 0 60 20 7 13 0 0 60 20 11
2014 MA 25 39 18 11 8 0 0 64 19 374
2014 MA-01 14 46 22 5 14 0 0 60 19 22
2014 MA-02 34 40 4 9 13 0 0 74 22 21
2014 MA-03 36 35 14 8 8 0 0 71 15 114
2014 MA-04 24 44 16 7 8 0 0 69 15 58
2014 MA-05 21 46 19 13 1 0 0 67 14 74
2014 MA-06 9 38 48 5 0 0 0 47 5 18
2014 MA-07 19 31 21 16 13 0 0 50 29 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 39 42 11 7 1 0 0 82 7 259
2020 MA-02 41 43 9 7 0 0 0 84 7 30
2020 MA-03 52 35 3 9 0 0 0 88 9 66
2020 MA-04 43 42 6 6 2 0 0 85 8 48
2020 MA-05 37 47 11 5 0 0 0 84 5 55
2020 MA-06 14 52 30 4 0 0 0 66 4 26
2019 MA 35 47 11 5 1 0 0 83 6 282
2019 MA-02 43 48 3 5 0 0 3 92 5 40
2019 MA-03 36 44 11 6 3 0 0 81 9 68
2019 MA-04 41 39 11 9 0 0 0 81 9 56
2019 MA-05 31 55 13 0 2 0 0 86 2 63
2019 MA-06 27 39 19 16 0 0 0 66 16 26
2018 MA 42 41 8 5 2 1 0 84 8 307
2018 MA-01 51 26 5 8 5 6 0 82 13 41
2018 MA-02 40 42 6 13 0 0 0 82 13 31
2018 MA-03 54 38 3 3 3 0 0 92 6 72
2018 MA-04 46 42 8 2 3 0 0 87 5 51
2018 MA-05 28 51 13 8 0 0 0 80 8 65
2017 MA 40 44 7 7 2 0 0 84 9 351
2017 MA-01 45 48 3 4 0 0 0 93 4 26
2017 MA-02 57 30 3 6 0 0 3 91 6 31
2017 MA-03 51 36 4 7 2 0 0 87 9 95
2017 MA-04 38 51 4 4 4 0 0 89 7 51
2017 MA-05 43 45 7 1 3 0 0 89 4 67
2017 MA-06 35 45 10 10 0 0 0 80 10 28
2017 MA-07 31 49 0 20 0 0 0 80 20 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 53 29 12 3 3 0 0 82 6 262
2020 MA-02 59 20 12 9 0 0 0 79 9 31
2020 MA-03 59 28 7 3 3 0 0 87 6 67
2020 MA-04 65 17 12 2 4 0 0 81 6 49
2020 MA-05 42 42 13 2 2 0 0 84 4 55
2020 MA-06 33 41 18 4 0 4 0 77 4 26
2019 MA 47 30 14 5 2 1 0 78 8 281
2019 MA-02 62 26 5 3 3 0 3 89 5 39
2019 MA-03 42 36 15 3 4 0 0 78 7 68
2019 MA-04 57 19 11 5 2 6 0 81 8 56
2019 MA-05 46 30 14 7 3 0 0 76 10 63
2019 MA-06 23 46 23 8 0 0 0 70 8 26
2018 MA 45 36 8 6 3 2 1 83 9 307
2018 MA-01 43 18 7 17 7 8 0 66 26 41
2018 MA-02 52 32 5 3 3 0 3 88 7 31
2018 MA-03 54 32 9 3 1 1 0 86 4 72
2018 MA-04 59 36 3 0 1 0 0 95 1 51
2018 MA-05 33 48 5 9 3 2 2 83 12 65
2017 MA 43 38 10 6 3 1 0 81 9 350
2017 MA-01 50 34 12 0 4 0 0 84 4 26
2017 MA-02 50 32 10 7 0 0 0 82 7 31
2017 MA-03 56 32 5 3 4 0 0 88 7 95
2017 MA-04 45 42 9 4 0 0 0 88 4 50
2017 MA-05 46 38 3 11 0 1 0 86 11 67
2017 MA-06 37 43 14 3 0 0 3 83 3 28
2017 MA-07 30 44 13 14 0 0 0 73 14 11
2014 MA 44 34 8 7 6 1 1 79 13 375
2014 MA-01 49 27 5 9 9 0 0 77 19 22
2014 MA-02 49 9 17 14 0 0 12 65 16 21
2014 MA-03 48 33 7 9 4 0 0 81 13 114
2014 MA-04 45 41 7 3 4 0 0 86 7 58
2014 MA-05 49 39 5 2 3 2 0 91 5 74
2014 MA-06 35 41 9 5 9 0 0 77 14 18
2014 MA-07 36 43 7 14 0 0 0 78 14 12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 38 42 9 8 3 0 1 80 11 262
2020 MA-02 39 46 3 6 6 0 0 85 12 31
2020 MA-03 43 39 9 4 4 0 0 82 9 67
2020 MA-04 46 35 4 11 2 0 2 83 13 48
2020 MA-05 35 40 15 9 0 0 2 76 9 55
2020 MA-06 26 55 8 11 0 0 0 81 11 26
2019 MA 33 41 12 11 2 0 1 74 14 282
2019 MA-02 40 43 10 5 0 0 3 85 5 40
2019 MA-03 38 33 13 8 7 0 1 72 15 68
2019 MA-04 34 45 7 11 2 0 2 81 13 56
2019 MA-05 26 45 13 16 0 0 0 71 16 63
2019 MA-06 19 50 12 16 4 0 0 69 19 26
2018 MA 38 46 7 7 1 0 1 85 8 307
2018 MA-01 49 31 2 12 0 3 3 85 13 41
2018 MA-02 57 28 7 9 0 0 0 84 9 31
2018 MA-03 36 45 10 7 3 0 0 81 9 72
2018 MA-04 38 52 7 0 1 0 2 91 2 51
2018 MA-05 28 61 6 5 0 0 0 89 5 65
2017 MA 39 41 8 7 5 0 1 80 12 349
2017 MA-01 41 43 4 12 0 0 0 84 12 26
2017 MA-02 42 28 13 13 0 0 3 72 14 31
2017 MA-03 38 48 2 9 2 0 1 87 11 95
2017 MA-04 48 42 5 4 0 0 0 90 4 51
2017 MA-05 46 44 6 3 1 0 0 90 4 67
2017 MA-06 48 32 13 0 6 0 0 80 6 27
2017 MA-07 31 49 0 7 13 0 0 80 20 11
2014 MA 42 39 8 7 4 0 0 81 11 374
2014 MA-01 36 46 5 9 5 0 0 81 14 22
2014 MA-02 54 27 4 14 0 0 0 82 14 21
2014 MA-03 52 40 5 3 0 0 0 91 3 114
2014 MA-04 41 38 8 7 5 0 1 81 12 58
2014 MA-05 39 46 8 5 2 0 0 86 7 74
2014 MA-06 40 47 5 0 8 0 0 87 8 18
2014 MA-07 50 27 14 9 0 0 0 77 9 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 59 21 11 4 2 1 1 83 6 261
2020 MA-02 68 16 13 0 0 0 2 87 0 30
2020 MA-03 65 19 9 4 3 0 0 84 7 67
2020 MA-04 63 20 8 4 2 2 0 85 6 49
2020 MA-05 54 26 9 7 0 2 2 83 8 54
2020 MA-06 45 26 18 0 0 4 8 79 0 26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 29 48 12 7 2 1 0 78 10 263
2020 MA-02 50 35 12 3 0 0 0 85 3 31
2020 MA-03 22 48 10 12 4 3 0 73 17 67
2020 MA-04 34 48 17 2 0 0 0 81 2 49
2020 MA-05 29 53 5 9 2 2 0 83 11 55
2020 MA-06 26 44 23 8 0 0 0 70 8 26
2019 MA 27 42 18 9 2 1 0 70 12 281
2019 MA-02 60 30 8 0 0 0 3 92 0 40
2019 MA-03 20 36 22 14 6 1 0 57 20 68
2019 MA-04 27 38 25 5 2 3 0 67 7 56
2019 MA-05 19 53 9 16 3 0 0 72 19 63
2019 MA-06 15 43 34 8 0 0 0 58 8 26
2018 MA 30 41 16 8 4 2 0 72 12 305
2018 MA-01 38 17 12 14 9 8 2 60 26 41
2018 MA-02 62 28 10 0 0 0 0 90 0 31
2018 MA-03 27 43 15 9 3 3 0 72 12 72
2018 MA-04 22 48 24 4 0 2 0 71 4 50
2018 MA-05 23 49 18 7 3 0 0 72 10 65
2017 MA 36 37 15 7 3 1 0 74 11 349
2017 MA-01 42 31 18 0 4 4 0 77 5 26
2017 MA-02 52 31 6 10 0 0 0 84 10 31
2017 MA-03 30 47 14 3 4 1 0 78 7 94
2017 MA-04 41 41 6 12 0 0 0 82 12 50
2017 MA-05 49 34 10 4 1 1 0 84 6 67
2017 MA-06 37 45 7 5 6 0 0 82 11 28
2017 MA-07 44 36 7 0 13 0 0 80 13 11
2014 MA 36 38 14 4 7 1 0 74 11 374
2014 MA-01 14 46 23 13 0 3 0 62 14 22
2014 MA-02 42 36 9 0 9 4 0 82 9 21
2014 MA-03 41 39 9 4 7 1 0 81 11 114
2014 MA-04 35 36 18 3 9 0 0 71 11 58
2014 MA-05 41 38 13 3 3 2 0 81 6 74
2014 MA-06 45 41 14 0 0 0 0 86 0 18
2014 MA-07 29 36 23 13 0 0 0 65 13 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 29 36 14 10 6 2 3 69 16 261
2020 MA-02 43 39 7 5 0 7 0 88 5 31
2020 MA-03 26 34 16 14 10 0 0 60 24 66
2020 MA-04 32 24 27 10 2 2 2 59 13 49
2020 MA-05 26 43 11 13 2 0 5 73 16 55
2020 MA-06 33 49 4 4 6 0 4 85 11 26
2019 MA 26 38 13 10 9 1 2 67 20 282
2019 MA-02 53 25 13 0 3 3 5 84 3 40
2019 MA-03 13 36 15 19 14 0 1 50 34 68
2019 MA-04 23 38 20 5 9 3 2 64 15 56
2019 MA-05 28 40 10 9 9 2 2 70 19 63
2019 MA-06 30 47 12 4 4 0 4 80 8 26
2018 MA 28 31 16 13 8 2 2 61 22 306
2018 MA-01 28 22 14 14 11 8 2 55 29 41
2018 MA-02 57 25 10 3 0 3 3 86 4 31
2018 MA-03 19 28 24 19 8 1 1 48 28 72
2018 MA-04 26 37 20 14 2 1 0 64 16 51
2018 MA-05 26 37 11 11 13 0 2 64 25 65
2017 MA 25 32 16 12 10 2 3 59 24 350
2017 MA-01 24 23 25 13 4 3 7 52 20 26
2017 MA-02 43 34 6 10 3 3 0 80 14 31
2017 MA-03 17 32 18 19 13 1 0 50 32 94
2017 MA-04 32 39 11 6 8 2 2 74 14 51
2017 MA-05 35 33 7 12 7 0 7 73 20 67
2017 MA-06 34 36 3 17 6 0 3 73 24 28
2017 MA-07 49 38 0 0 13 0 0 87 13 11
2014 MA 22 30 15 14 14 3 2 55 29 375
2014 MA-01 3 27 23 23 19 5 0 32 44 22
2014 MA-02 26 26 9 5 17 7 10 63 26 21
2014 MA-03 21 35 12 13 18 1 0 57 31 114
2014 MA-04 27 26 18 10 9 3 8 59 21 58
2014 MA-05 30 31 13 17 6 2 1 64 24 74
2014 MA-06 19 42 5 13 9 11 0 69 25 18
2014 MA-07 30 35 0 14 22 0 0 65 35 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 46 22 18 7 4 0 4 70 11 262
2020 MA-02 53 29 11 0 0 0 6 88 0 31
2020 MA-03 53 23 9 7 4 0 3 78 12 67
2020 MA-04 49 16 23 6 4 0 2 66 11 49
2020 MA-05 38 22 23 4 7 0 5 64 12 55
2020 MA-06 32 29 15 19 0 0 4 64 20 25
2019 MA 55 24 8 6 1 0 6 84 7 280
2019 MA-02 70 13 5 0 0 3 10 94 0 40
2019 MA-03 54 24 12 7 1 0 1 79 9 67
2019 MA-04 64 14 11 4 3 0 4 81 7 56
2019 MA-05 46 29 6 6 0 0 13 86 7 63
2019 MA-06 44 36 8 8 0 0 4 83 8 25

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 48 29 14 3 1 0 4 81 5 262
2020 MA-02 43 34 17 0 0 0 6 82 0 31
2020 MA-03 49 27 18 3 2 0 2 77 5 66
2020 MA-04 50 33 12 0 0 0 4 87 0 49
2020 MA-05 47 35 7 2 2 0 7 88 4 55
2020 MA-06 55 19 8 15 0 0 4 77 15 26
2019 MA 49 29 11 2 1 1 7 84 3 280
2019 MA-02 36 38 13 0 0 5 8 85 0 39
2019 MA-03 61 20 10 1 3 0 4 85 4 67
2019 MA-04 52 27 13 2 2 0 5 83 4 56
2019 MA-05 45 31 10 2 0 0 13 87 2 63
2019 MA-06 42 27 16 4 4 0 8 75 8 26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 80 6 4 0 1 2 6 94 2 263
2020 MA-02 87 3 0 0 0 0 9 100 0 31
2020 MA-03 81 3 7 0 3 4 1 89 3 67
2020 MA-04 83 8 6 0 0 0 2 94 0 49
2020 MA-05 82 7 2 0 0 2 7 98 0 55
2020 MA-06 81 4 8 0 0 0 8 92 0 26
2019 MA 79 5 3 1 1 4 7 94 2 281
2019 MA-02 88 0 0 0 0 3 10 100 0 40
2019 MA-03 76 7 3 0 4 8 1 92 5 67
2019 MA-04 80 5 4 0 0 3 8 96 0 56
2019 MA-05 78 5 2 2 2 2 11 95 4 63
2019 MA-06 77 7 4 0 0 4 8 96 0 26

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 75 10 5 0 1 0 8 93 2 262
2020 MA-02 74 14 3 0 0 0 9 96 0 31
2020 MA-03 72 9 7 0 4 0 7 87 5 67
2020 MA-04 81 11 2 0 0 0 6 98 0 48
2020 MA-05 76 7 4 0 0 2 11 96 0 55
2020 MA-06 78 6 8 0 0 0 8 92 0 26
2019 MA 78 5 2 0 1 1 12 96 2 280
2019 MA-02 78 5 0 0 0 3 15 100 0 40
2019 MA-03 73 7 3 0 6 0 11 90 6 67
2019 MA-04 78 5 3 0 0 2 11 96 0 56
2019 MA-05 79 3 2 0 0 0 16 98 0 63
2019 MA-06 81 0 0 0 0 0 19 100 0 26

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 34 44 13 7 3 0 0 78 9 262
2020 MA-02 33 43 18 2 3 0 0 76 6 31
2020 MA-03 43 34 9 12 3 0 0 77 14 67
2020 MA-04 38 43 10 6 2 0 0 81 8 49
2020 MA-05 33 44 16 5 2 0 0 77 7 55
2020 MA-06 15 61 24 0 0 0 0 76 0 26
2019 MA 34 45 13 5 3 0 0 80 8 281
2019 MA-02 48 35 10 3 3 0 3 85 5 40
2019 MA-03 29 42 16 9 4 0 0 71 13 68
2019 MA-04 41 41 11 7 0 0 0 82 7 56
2019 MA-05 28 58 10 3 2 0 0 86 5 63
2019 MA-06 23 50 19 4 4 0 0 73 8 26
2018 MA 30 44 14 7 4 1 0 75 11 304
2018 MA-01 26 26 17 14 9 8 0 56 25 41
2018 MA-02 38 36 16 3 3 0 3 77 6 30
2018 MA-03 33 47 11 9 1 0 0 79 10 71
2018 MA-04 28 49 18 5 0 0 0 77 5 51
2018 MA-05 26 52 14 6 3 0 0 78 8 65
2017 MA 31 50 10 5 4 0 0 81 9 350
2017 MA-01 27 53 11 4 4 0 0 81 9 26
2017 MA-02 33 51 10 3 0 0 3 87 3 30
2017 MA-03 27 50 13 6 4 0 0 77 11 95
2017 MA-04 38 47 6 5 3 0 0 85 8 51
2017 MA-05 53 34 6 3 4 0 0 87 7 67
2017 MA-06 21 76 0 3 0 0 0 97 3 28
2017 MA-07 36 45 0 7 13 0 0 80 20 11
2014 MA 25 51 10 9 5 0 0 76 14 375
2014 MA-01 17 28 5 32 19 0 0 45 51 22
2014 MA-02 28 45 17 9 0 0 0 73 9 21
2014 MA-03 26 51 10 10 2 0 0 77 13 114
2014 MA-04 25 63 5 6 0 2 0 90 6 58
2014 MA-05 29 51 10 9 1 0 0 80 10 74
2014 MA-06 32 63 0 5 0 0 0 95 5 18
2014 MA-07 43 34 14 0 9 0 0 77 9 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 43 40 11 3 3 0 0 83 5 262
2020 MA-02 36 46 12 2 3 0 0 83 6 31
2020 MA-03 47 36 7 6 4 0 0 83 10 67
2020 MA-04 45 39 10 4 2 0 0 84 6 49
2020 MA-05 51 40 9 0 0 0 0 91 0 55
2020 MA-06 42 41 18 0 0 0 0 82 0 26
2019 MA 47 36 12 4 1 0 0 83 5 282
2019 MA-02 60 20 18 3 0 0 0 80 3 40
2019 MA-03 34 42 15 6 3 0 0 76 9 68
2019 MA-04 50 30 16 3 0 0 0 80 3 56
2019 MA-05 48 42 8 0 2 0 0 90 2 63
2019 MA-06 50 34 8 4 4 0 0 84 8 26
2018 MA 41 38 12 5 3 1 0 80 8 305
2018 MA-01 30 28 17 12 5 8 0 63 18 41
2018 MA-02 47 40 10 0 0 0 3 89 0 30
2018 MA-03 43 35 12 7 3 0 0 78 10 71
2018 MA-04 40 44 13 3 0 0 0 84 3 51
2018 MA-05 37 47 10 2 4 0 0 84 6 65
2017 MA 41 39 9 7 4 0 0 80 11 348
2017 MA-01 32 56 4 7 0 0 0 88 7 26
2017 MA-02 48 41 3 4 0 3 0 92 5 30
2017 MA-03 46 36 12 2 4 0 0 82 6 95
2017 MA-04 48 31 14 6 0 0 0 79 6 50
2017 MA-05 56 28 7 4 4 0 0 85 8 67
2017 MA-06 39 54 7 0 0 0 0 93 0 27
2017 MA-07 48 32 0 7 13 0 0 80 20 11
2014 MA 34 44 13 7 3 0 0 77 10 375
2014 MA-01 17 23 23 14 23 0 0 40 37 22
2014 MA-02 37 40 13 9 0 0 0 77 9 21
2014 MA-03 40 43 8 8 2 0 0 83 9 114
2014 MA-04 41 43 13 3 0 0 0 84 3 58
2014 MA-05 31 56 6 5 1 0 0 87 7 74
2014 MA-06 41 49 9 0 0 0 0 91 0 18
2014 MA-07 43 34 23 0 0 0 0 77 0 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 37 45 10 5 3 0 0 82 8 260
2020 MA-02 39 44 11 0 3 2 0 85 3 31
2020 MA-03 41 42 6 8 3 0 0 84 11 67
2020 MA-04 36 47 4 6 4 0 2 85 11 49
2020 MA-05 40 44 10 5 0 0 0 84 5 55
2020 MA-06 26 43 27 4 0 0 0 70 4 25
2019 MA 35 47 11 5 1 0 1 83 6 282
2019 MA-02 50 43 3 3 0 0 3 95 3 40
2019 MA-03 28 49 12 6 4 0 1 78 11 68
2019 MA-04 44 36 16 4 0 0 0 81 4 56
2019 MA-05 32 52 10 5 2 0 0 84 6 63
2019 MA-06 23 50 16 12 0 0 0 73 12 26
2018 MA 37 42 13 4 4 1 0 79 8 306
2018 MA-01 47 18 11 10 7 6 0 70 18 41
2018 MA-02 48 39 10 3 0 0 0 87 3 30
2018 MA-03 42 44 11 1 1 0 0 86 3 72
2018 MA-04 32 56 8 4 0 0 0 87 4 51
2018 MA-05 27 45 18 5 5 0 0 72 10 65
2017 MA 35 44 11 5 5 0 1 79 10 348
2017 MA-01 39 49 7 4 0 0 0 88 4 26
2017 MA-02 48 34 10 5 0 0 3 85 5 29
2017 MA-03 40 44 9 3 3 0 0 84 6 95
2017 MA-04 42 30 11 9 5 0 2 74 15 51
2017 MA-05 41 46 6 3 4 0 0 87 7 67
2017 MA-06 29 48 20 3 0 0 0 76 3 27
2017 MA-07 29 52 0 7 13 0 0 80 20 11
2014 MA 33 44 12 7 4 0 0 77 11 375
2014 MA-01 26 41 14 9 9 0 0 68 19 22
2014 MA-02 41 28 26 5 0 0 0 69 5 21
2014 MA-03 39 41 10 7 3 0 0 80 10 114
2014 MA-04 37 47 6 3 7 0 0 84 10 58
2014 MA-05 31 51 16 3 0 0 0 82 3 74
2014 MA-06 30 52 0 13 0 5 0 86 14 18
2014 MA-07 27 61 0 13 0 0 0 87 13 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 23 50 17 5 2 2 0 75 7 263
2020 MA-02 29 50 14 0 0 7 0 85 0 31
2020 MA-03 28 42 16 6 4 3 0 72 11 67
2020 MA-04 24 47 24 4 0 0 0 72 4 49
2020 MA-05 18 59 16 4 2 2 0 78 6 55
2020 MA-06 10 75 8 7 0 0 0 85 7 26
2019 MA 27 46 14 7 2 5 0 76 9 281
2019 MA-02 40 45 8 0 0 8 0 92 0 40
2019 MA-03 22 40 17 10 6 4 0 65 17 67
2019 MA-04 23 43 16 7 0 10 0 74 8 56
2019 MA-05 19 59 16 5 2 0 0 78 7 63
2019 MA-06 31 43 16 11 0 0 0 73 11 26
2018 MA 27 37 22 8 4 2 0 66 11 306
2018 MA-01 31 21 19 14 10 6 0 55 25 41
2018 MA-02 47 22 25 7 0 0 0 68 7 31
2018 MA-03 27 32 27 7 3 4 0 61 10 72
2018 MA-04 22 53 17 4 2 2 0 77 6 51
2018 MA-05 15 50 26 6 3 0 0 65 9 65
2017 MA 23 43 18 9 3 4 1 69 12 350
2017 MA-01 27 29 26 13 0 4 0 59 14 26
2017 MA-02 40 36 14 10 0 0 0 76 10 31
2017 MA-03 20 44 14 8 4 8 1 71 13 95
2017 MA-04 21 44 20 9 0 6 0 69 10 51
2017 MA-05 25 51 10 6 4 3 1 79 10 67
2017 MA-06 39 46 15 0 0 0 0 85 0 27
2017 MA-07 22 52 14 13 0 0 0 73 13 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 40 40 11 7 2 0 0 80 9 262
2020 MA-02 41 44 9 2 3 0 0 85 6 30
2020 MA-03 46 39 7 8 0 0 0 85 8 67
2020 MA-04 49 28 10 10 2 0 0 77 12 49
2020 MA-05 29 51 15 4 2 0 0 80 5 55
2020 MA-06 28 45 15 11 0 0 0 74 11 26
2019 MA 55 33 8 4 1 0 1 88 4 282
2019 MA-02 55 38 5 0 0 0 3 95 0 40
2019 MA-03 47 36 9 6 1 0 0 84 7 68
2019 MA-04 71 22 2 4 2 0 0 93 5 56
2019 MA-05 56 30 9 3 0 0 2 87 3 63
2019 MA-06 30 46 19 4 0 0 0 77 4 26
2018 MA 54 34 5 4 2 1 0 89 6 306
2018 MA-01 63 25 0 5 5 3 0 90 10 40
2018 MA-02 54 36 7 0 0 3 0 93 0 31
2018 MA-03 53 33 7 6 0 0 1 88 6 72
2018 MA-04 60 32 7 2 0 0 0 92 2 51
2018 MA-05 48 43 3 3 3 0 0 91 6 65
2017 MA 49 35 5 6 4 0 1 85 10 349
2017 MA-01 49 40 3 0 4 0 3 92 5 26
2017 MA-02 64 24 6 6 0 0 0 88 6 31
2017 MA-03 52 36 4 2 4 1 1 89 7 95
2017 MA-04 65 27 4 4 0 0 0 93 4 50
2017 MA-05 60 29 6 4 0 0 1 90 4 66
2017 MA-06 41 37 10 12 0 0 0 77 12 28
2017 MA-07 42 45 0 0 13 0 0 87 13 11
2014 MA 49 32 9 5 3 1 0 83 8 374
2014 MA-01 45 28 9 13 5 0 0 73 18 22
2014 MA-02 56 21 13 5 0 4 0 81 5 21
2014 MA-03 48 35 8 4 3 1 1 85 7 113
2014 MA-04 64 22 4 3 5 3 0 88 8 58
2014 MA-05 53 31 8 5 1 1 0 85 7 74
2014 MA-06 76 14 9 0 0 0 0 91 0 18
2014 MA-07 50 23 13 14 0 0 0 74 14 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 33 35 20 6 5 0 1 68 11 262
2020 MA-02 46 26 25 0 0 0 2 74 0 31
2020 MA-03 41 38 18 1 1 0 0 79 3 67
2020 MA-04 35 36 17 6 6 0 0 71 12 49
2020 MA-05 25 42 24 4 5 0 0 67 9 55
2020 MA-06 13 20 19 27 16 0 4 35 45 25
2019 MA 45 33 16 3 2 0 1 79 6 280
2019 MA-02 55 30 13 0 0 0 3 87 0 40
2019 MA-03 52 28 18 0 3 0 0 79 3 68
2019 MA-04 49 38 12 2 0 0 0 86 2 56
2019 MA-05 40 31 16 8 3 0 2 72 12 61
2019 MA-06 19 42 23 8 8 0 0 61 16 26
2018 MA 42 34 14 6 2 1 1 78 8 307
2018 MA-01 26 38 11 5 9 6 5 72 15 41
2018 MA-02 67 13 9 3 3 3 3 85 5 31
2018 MA-03 53 34 8 4 0 0 0 87 4 72
2018 MA-04 49 39 10 2 0 0 0 88 2 51
2018 MA-05 30 39 26 5 0 0 0 70 5 65
2017 MA 43 36 11 6 2 0 2 81 8 351
2017 MA-01 35 25 18 4 4 0 13 70 10 26
2017 MA-02 65 29 6 0 0 0 0 94 0 31
2017 MA-03 55 39 5 1 0 0 0 94 1 95
2017 MA-04 51 34 6 6 0 0 3 88 6 51
2017 MA-05 37 43 11 6 1 0 1 81 7 67
2017 MA-06 24 23 23 26 3 0 0 48 29 28
2017 MA-07 15 32 33 7 13 0 0 47 20 11
2014 MA 43 37 13 5 2 0 0 80 7 373
2014 MA-01 54 32 5 5 0 5 0 90 5 22
2014 MA-02 65 23 9 4 0 0 0 88 4 21
2014 MA-03 57 27 14 2 0 0 1 85 2 114
2014 MA-04 41 33 15 5 6 0 0 73 12 58
2014 MA-05 33 51 9 5 1 0 0 84 6 72
2014 MA-06 28 39 14 14 5 0 0 67 19 18
2014 MA-07 32 41 7 7 13 0 0 73 20 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 59 41 263
2020 MA-02 51 49 31
2020 MA-03 61 39 67
2020 MA-04 63 37 49
2020 MA-05 62 38 55
2020 MA-06 56 44 26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 68 16 5 1 1 4 5 93 2 263
2020 MA-02 65 13 2 0 0 10 10 97 0 31
2020 MA-03 67 15 4 1 0 6 7 93 2 67
2020 MA-04 80 12 2 0 0 4 2 98 0 49
2020 MA-05 70 15 7 0 2 2 5 91 2 55
2020 MA-06 68 21 4 0 7 0 0 89 7 26

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 MA 17 54 29 263
2020 MA-02 14 58 28 31
2020 MA-03 18 53 29 67
2020 MA-04 17 53 31 49
2020 MA-05 20 60 20 55
2020 MA-06 11 59 29 26
2019 MA 18 56 26 281
2019 MA-02 18 65 18 40
2019 MA-03 22 39 39 68
2019 MA-04 12 73 15 56
2019 MA-05 22 54 24 63
2019 MA-06 4 68 28 25
2018 MA 17 58 25 307
2018 MA-01 20 46 34 41
2018 MA-02 13 58 29 31
2018 MA-03 25 47 29 72
2018 MA-04 12 64 25 51
2018 MA-05 17 64 19 65
2017 MA 13 61 25 351
2017 MA-01 7 56 37 26
2017 MA-02 3 81 15 31
2017 MA-03 19 48 33 95
2017 MA-04 16 63 21 51
2017 MA-05 17 60 23 67
2017 MA-06 6 79 14 28
2017 MA-07 14 70 16 11
2014 MA 16 58 26 375
2014 MA-01 5 77 18 22
2014 MA-02 21 61 19 21
2014 MA-03 16 51 33 114
2014 MA-04 20 59 22 58
2014 MA-05 14 62 23 74
2014 MA-06 9 68 22 18
2014 MA-07 28 56 16 12

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 MA 25 48 7 5 7 8 44
2020 MA-03 8 50 17 8 0 17 12
2020 MA-05 55 45 0 0 0 0 11
2019 MA 18 58 17 2 6 0 50
2019 MA-03 7 87 0 0 7 0 15
2019 MA-05 42 49 9 0 0 0 14
2018 MA 14 66 12 4 4 2 52
2018 MA-03 0 94 6 0 0 0 18
2018 MA-05 18 73 9 0 0 0 11
2017 MA 23 59 10 3 3 1 50
2017 MA-03 0 75 13 4 8 0 18
2017 MA-05 33 51 8 8 0 0 11
2014 MA 31 44 13 7 9999 4 57
2014 MA-03 12 41 32 5 9999 10 19
2014 MA-04 9 70 0 21 9999 0 10
2014 MA-05 39 52 0 9 9999 0 11
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 45 40 10 4 2 0 0 84 6 262
2020 MA-02 41 46 3 3 6 0 0 87 9 31
2020 MA-03 48 37 9 6 0 0 0 85 6 67
2020 MA-04 40 43 8 2 6 0 0 83 8 49
2020 MA-05 48 38 7 7 0 0 0 85 7 55
2020 MA-06 43 34 23 0 0 0 0 77 0 26
2019 MA 42 44 10 2 1 0 0 86 4 282
2019 MA-02 60 35 0 0 3 0 3 97 3 40
2019 MA-03 39 41 14 4 1 0 0 80 6 68
2019 MA-04 43 39 14 3 0 0 0 82 3 56
2019 MA-05 39 52 8 2 0 0 0 91 2 63
2019 MA-06 27 46 16 4 8 0 0 73 12 26
2018 MA 42 44 8 4 1 1 0 87 5 306
2018 MA-01 53 27 5 5 5 6 0 86 10 41
2018 MA-02 53 29 7 7 0 3 0 86 7 30
2018 MA-03 39 51 7 3 0 0 0 90 3 72
2018 MA-04 38 48 10 3 0 0 0 86 3 51
2018 MA-05 36 49 11 5 0 0 0 85 5 65
2017 MA 41 46 6 6 2 0 0 87 8 351
2017 MA-01 58 42 0 0 0 0 0 100 0 26
2017 MA-02 51 36 6 6 0 0 0 88 6 31
2017 MA-03 39 48 3 7 2 0 0 88 9 95
2017 MA-04 38 47 6 4 5 0 0 85 9 51
2017 MA-05 49 41 6 1 3 0 0 90 4 67
2017 MA-06 51 49 0 0 0 0 0 100 0 28
2017 MA-07 57 36 0 7 0 0 0 93 7 11
2014 MA 40 44 10 2 3 1 0 84 5 374
2014 MA-01 40 51 0 0 9 0 0 91 9 22
2014 MA-02 65 18 14 4 0 0 0 82 4 21
2014 MA-03 37 45 11 3 3 1 0 83 6 114
2014 MA-04 42 41 10 2 4 2 0 84 5 58
2014 MA-05 33 55 8 3 0 2 0 89 3 74
2014 MA-06 67 28 0 5 0 0 0 95 5 18
2014 MA-07 46 40 14 0 0 0 0 86 0 12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 26 51 16 4 1 1 1 79 5 263
2020 MA-02 50 45 2 0 0 2 0 98 0 31
2020 MA-03 24 59 13 0 0 1 3 86 0 67
2020 MA-04 38 33 19 4 4 2 0 72 8 49
2020 MA-05 18 62 13 5 2 0 0 80 7 55
2020 MA-06 3 49 37 11 0 0 0 52 11 26
2019 MA 40 44 8 7 1 0 0 84 8 280
2019 MA-02 70 30 0 0 0 0 0 100 0 40
2019 MA-03 41 41 10 7 1 0 0 81 8 68
2019 MA-04 36 45 12 7 0 0 0 80 7 56
2019 MA-05 41 41 5 13 0 0 0 82 13 62
2019 MA-06 23 58 11 4 4 0 0 81 8 26
2018 MA 25 50 15 7 2 2 0 76 9 305
2018 MA-01 42 34 14 5 0 6 0 81 5 41
2018 MA-02 36 54 7 0 0 3 0 93 0 31
2018 MA-03 33 49 11 4 1 1 0 83 6 71
2018 MA-04 18 56 18 8 0 0 0 74 8 51
2018 MA-05 12 57 16 11 3 2 0 70 14 65
2017 MA 30 45 15 8 1 1 0 75 9 351
2017 MA-01 42 33 25 0 0 0 0 75 0 26
2017 MA-02 47 44 6 0 0 3 0 94 0 31
2017 MA-03 33 49 9 7 1 1 0 83 8 95
2017 MA-04 27 54 6 10 0 4 0 84 10 51
2017 MA-05 32 48 13 7 0 0 0 80 7 67
2017 MA-06 18 49 16 16 0 0 0 68 16 28
2017 MA-07 40 27 7 27 0 0 0 67 27 11
2014 MA 28 40 18 7 6 1 0 69 13 375
2014 MA-01 32 26 32 0 9 0 0 58 9 22
2014 MA-02 46 41 4 9 0 0 0 87 9 21
2014 MA-03 29 39 18 7 7 1 0 68 14 114
2014 MA-04 25 51 14 7 3 2 0 77 9 58
2014 MA-05 26 45 16 8 5 0 0 70 14 74
2014 MA-06 35 37 28 0 0 0 0 72 0 18
2014 MA-07 36 31 14 20 0 0 0 66 20 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 5 21 37 27 9 1 1 37 26 261
2020 MA-02 0 13 34 36 14 3 0 52 13 30
2020 MA-03 0 15 41 29 15 0 0 44 15 67
2020 MA-04 8 21 31 30 8 0 2 38 30 49
2020 MA-05 2 26 42 26 4 0 0 30 28 54
2020 MA-06 11 34 40 10 4 0 0 14 46 26
2019 MA 3 20 40 23 12 0 2 36 24 282
2019 MA-02 0 18 25 33 20 3 3 55 18 40
2019 MA-03 8 18 34 25 12 0 4 38 26 68
2019 MA-04 4 12 47 23 12 0 2 36 16 56
2019 MA-05 0 18 49 27 6 0 0 33 18 63
2019 MA-06 4 31 57 0 8 0 0 8 35 26
2018 MA 5 19 35 25 12 1 3 39 25 305
2018 MA-01 9 20 17 28 18 6 2 50 32 40
2018 MA-02 0 12 28 17 23 0 20 50 15 31
2018 MA-03 3 16 36 28 13 0 4 42 20 71
2018 MA-04 6 18 38 28 10 0 0 38 24 51
2018 MA-05 3 19 46 21 11 0 0 32 22 65
2017 MA 6 16 37 25 10 1 5 38 23 350
2017 MA-01 13 4 38 15 12 8 9 33 21 26
2017 MA-02 0 3 26 36 20 3 12 66 4 31
2017 MA-03 4 14 29 33 14 0 5 50 19 95
2017 MA-04 0 13 51 19 11 0 6 32 14 51
2017 MA-05 0 9 45 30 7 3 6 41 9 67
2017 MA-06 7 22 46 19 5 0 0 24 30 28
2017 MA-07 27 16 30 28 0 0 0 28 42 11
2014 MA 5 19 43 21 10 0 2 31 25 371
2014 MA-01 10 24 29 15 14 0 8 31 37 21
2014 MA-02 0 22 8 39 27 4 0 69 23 21
2014 MA-03 3 12 45 27 8 0 5 37 16 113
2014 MA-04 6 16 48 22 8 0 0 30 22 58
2014 MA-05 5 21 50 11 13 0 0 25 26 74
2014 MA-06 0 22 43 30 5 0 0 35 22 18
2014 MA-07 13 7 50 20 9 0 0 30 20 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 3 7 23 37 26 3 2 66 10 262
2020 MA-02 0 0 14 32 47 7 0 85 0 30
2020 MA-03 0 3 16 45 33 3 0 80 3 67
2020 MA-04 4 10 19 43 19 0 4 65 15 49
2020 MA-05 4 9 30 28 27 2 0 56 13 55
2020 MA-06 4 19 38 35 0 4 0 37 24 26
2019 MA 3 13 26 32 22 2 2 57 16 281
2019 MA-02 0 5 10 35 45 3 3 84 5 40
2019 MA-03 5 9 24 29 26 3 4 60 15 67
2019 MA-04 2 5 29 34 25 3 2 62 8 56
2019 MA-05 2 13 28 45 11 2 0 57 15 63
2019 MA-06 4 27 46 16 8 0 0 23 30 26
2018 MA 4 11 24 31 26 2 3 59 16 303
2018 MA-01 12 8 16 19 37 9 0 61 21 40
2018 MA-02 0 0 10 26 44 0 21 88 0 30
2018 MA-03 1 8 23 40 25 0 3 67 10 71
2018 MA-04 4 8 42 22 23 2 0 46 12 51
2018 MA-05 2 15 23 37 20 3 0 59 17 64
2017 MA 5 11 22 27 27 3 6 60 17 350
2017 MA-01 4 9 25 9 29 15 9 50 17 26
2017 MA-02 0 9 9 19 47 6 9 79 11 31
2017 MA-03 3 3 24 31 33 0 6 68 6 95
2017 MA-04 0 11 24 28 31 0 6 63 12 51
2017 MA-05 0 1 20 40 24 4 10 75 2 67
2017 MA-06 10 13 25 37 15 0 0 52 23 28
2017 MA-07 27 0 22 23 29 0 0 52 27 11
2014 MA 6 11 25 31 19 4 4 54 19 373
2014 MA-01 19 14 14 23 23 5 3 50 35 22
2014 MA-02 0 13 13 13 52 4 4 71 15 21
2014 MA-03 6 8 20 38 17 5 6 62 16 113
2014 MA-04 3 9 24 38 16 6 4 61 12 58
2014 MA-05 1 16 34 31 19 0 0 49 17 74
2014 MA-06 8 5 35 28 14 5 5 47 14 18
2014 MA-07 13 9 28 22 29 0 0 50 22 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 6 16 34 26 12 2 4 41 23 262
2020 MA-02 0 10 27 26 27 0 10 58 12 30
2020 MA-03 6 13 30 32 13 3 3 48 20 67
2020 MA-04 4 19 33 27 13 0 4 41 24 49
2020 MA-05 9 15 45 24 4 0 4 28 25 55
2020 MA-06 4 38 41 14 3 0 0 17 42 26
2019 MA 4 17 38 24 11 4 3 37 22 280
2019 MA-02 5 10 21 36 21 5 3 61 17 39
2019 MA-03 1 12 32 30 13 7 4 49 15 68
2019 MA-04 2 15 40 27 11 2 5 40 18 56
2019 MA-05 8 18 51 14 6 2 2 21 26 62
2019 MA-06 3 31 50 16 0 0 0 16 34 26
2018 MA 6 19 30 23 14 3 5 39 28 306
2018 MA-01 5 14 15 28 28 8 2 62 21 40
2018 MA-02 3 13 16 22 23 0 23 59 21 31
2018 MA-03 4 17 29 31 12 3 4 46 22 72
2018 MA-04 9 16 38 20 14 2 1 35 26 51
2018 MA-05 4 29 37 18 6 2 4 26 35 65
2017 MA 7 14 30 23 14 4 9 43 23 348
2017 MA-01 0 4 37 14 15 16 14 41 6 26
2017 MA-02 0 10 33 6 30 8 13 46 12 30
2017 MA-03 6 4 30 27 21 5 6 54 12 94
2017 MA-04 6 11 36 27 8 2 10 39 20 51
2017 MA-05 1 14 31 30 10 3 10 46 18 67
2017 MA-06 14 29 16 32 10 0 0 42 42 28
2017 MA-07 13 7 36 22 22 0 0 44 20 11
2014 MA 12 16 31 21 12 2 6 35 31 373
2014 MA-01 19 9 23 19 9 0 22 35 35 22
2014 MA-02 4 9 14 37 14 9 13 66 17 21
2014 MA-03 9 10 35 21 12 2 9 38 22 113
2014 MA-04 13 20 35 20 7 2 3 28 35 57
2014 MA-05 13 23 28 22 14 0 0 36 36 74
2014 MA-06 0 23 38 5 21 5 9 30 26 18
2014 MA-07 27 7 43 7 15 0 0 23 34 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 4 13 33 30 17 1 2 48 18 261
2020 MA-02 0 2 7 54 33 0 4 90 2 30
2020 MA-03 0 13 24 40 24 0 0 63 13 67
2020 MA-04 6 12 35 23 21 0 2 45 19 49
2020 MA-05 5 11 54 22 5 0 2 28 17 55
2020 MA-06 8 39 35 14 0 4 0 15 49 25
2019 MA 2 9 34 37 17 0 2 55 11 281
2019 MA-02 0 3 13 38 43 0 5 84 3 40
2019 MA-03 4 3 30 40 20 0 3 62 8 67
2019 MA-04 4 5 32 40 18 0 2 59 9 56
2019 MA-05 0 11 38 44 8 0 0 51 11 63
2019 MA-06 4 23 57 16 0 0 0 16 27 26
2018 MA 5 11 29 32 19 1 3 53 16 306
2018 MA-01 16 7 19 19 25 11 2 52 27 40
2018 MA-02 3 5 16 13 47 0 17 72 9 31
2018 MA-03 4 6 29 38 20 0 3 60 10 72
2018 MA-04 0 8 33 41 18 0 0 59 8 51
2018 MA-05 4 15 30 41 9 0 0 50 19 65
2017 MA 4 10 29 32 17 1 5 53 15 350
2017 MA-01 4 22 18 9 26 8 14 44 33 26
2017 MA-02 4 0 17 26 44 0 9 77 5 31
2017 MA-03 1 6 26 42 21 0 3 66 8 95
2017 MA-04 4 6 41 25 17 2 6 45 10 51
2017 MA-05 3 10 37 34 9 0 8 46 14 67
2017 MA-06 7 16 33 32 12 0 0 43 23 28
2017 MA-07 27 7 14 28 25 0 0 53 33 11
2014 MA 5 11 29 34 17 1 2 53 17 373
2014 MA-01 9 18 23 23 19 0 8 45 30 22
2014 MA-02 0 0 17 26 44 4 9 81 0 21
2014 MA-03 4 8 19 44 20 0 4 68 12 113
2014 MA-04 8 11 31 36 15 0 0 51 19 58
2014 MA-05 5 19 34 34 9 0 0 42 24 74
2014 MA-06 0 19 51 19 11 0 0 30 19 18
2014 MA-07 0 7 54 29 9 0 0 39 7 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 9 22 28 19 17 1 4 38 32 263
2020 MA-02 0 3 11 23 49 0 14 83 4 31
2020 MA-03 3 18 35 25 19 0 0 44 21 67
2020 MA-04 14 27 17 18 19 0 4 39 43 49
2020 MA-05 9 31 43 11 4 0 2 15 41 55
2020 MA-06 19 42 28 6 0 0 4 7 64 26
2019 MA 7 19 30 25 14 1 3 41 28 279
2019 MA-02 0 3 18 38 30 3 10 77 3 40
2019 MA-03 9 17 15 36 19 2 3 57 27 66
2019 MA-04 7 11 36 29 14 2 2 45 18 56
2019 MA-05 8 37 36 14 5 0 0 19 45 62
2019 MA-06 16 39 31 7 0 4 4 8 59 26
2018 MA 9 23 21 27 14 2 4 44 34 305
2018 MA-01 16 12 5 23 31 11 2 62 32 40
2018 MA-02 3 3 16 16 40 3 20 73 7 31
2018 MA-03 7 16 26 38 9 3 3 49 24 71
2018 MA-04 6 26 16 34 15 0 3 51 32 51
2018 MA-05 10 34 32 21 3 0 0 24 44 65
2017 MA 8 19 29 20 16 1 6 39 29 349
2017 MA-01 9 22 22 4 20 8 16 32 40 26
2017 MA-02 4 0 6 33 40 3 13 87 5 30
2017 MA-03 1 13 30 31 19 1 4 53 15 94
2017 MA-04 7 22 35 17 11 2 6 31 31 51
2017 MA-05 6 23 38 16 10 0 8 28 31 67
2017 MA-06 10 35 27 19 8 0 0 28 45 28
2017 MA-07 27 14 22 22 16 0 0 38 40 11
2014 MA 12 17 32 23 12 1 3 36 31 373
2014 MA-01 23 9 23 27 14 0 3 43 33 22
2014 MA-02 9 0 21 21 31 9 9 63 11 21
2014 MA-03 6 13 31 28 15 1 7 46 20 113
2014 MA-04 13 20 34 23 7 2 2 31 34 58
2014 MA-05 16 18 38 23 5 0 0 28 34 74
2014 MA-06 8 33 38 5 11 5 0 17 44 18
2014 MA-07 26 14 9 41 9 0 0 51 40 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 1 7 31 30 24 3 4 58 9 261
2020 MA-02 0 0 10 32 44 3 10 88 0 31
2020 MA-03 0 6 28 28 32 3 3 64 6 66
2020 MA-04 0 10 40 23 23 0 4 48 11 49
2020 MA-05 2 7 38 38 13 2 0 52 9 55
2020 MA-06 4 8 45 40 3 0 0 43 11 26
2019 MA 3 14 30 30 18 2 3 50 19 280
2019 MA-02 3 5 13 38 33 5 5 78 8 40
2019 MA-03 5 16 23 31 19 2 5 53 23 66
2019 MA-04 0 7 36 30 18 5 4 52 8 56
2019 MA-05 2 24 36 28 10 0 2 38 25 63
2019 MA-06 8 16 39 34 4 0 0 38 23 26
2018 MA 3 13 30 24 21 3 6 49 18 301
2018 MA-01 10 5 10 24 37 14 0 72 17 38
2018 MA-02 0 3 6 15 43 6 27 86 5 31
2018 MA-03 0 10 41 23 21 0 6 46 10 71
2018 MA-04 2 14 35 20 24 2 4 47 16 50
2018 MA-05 5 17 41 25 8 0 4 34 23 64
2017 MA 4 11 33 22 18 4 8 46 17 350
2017 MA-01 4 9 18 18 15 17 20 51 21 26
2017 MA-02 0 3 29 13 30 9 15 58 4 31
2017 MA-03 3 7 36 27 19 4 3 50 11 95
2017 MA-04 0 19 36 12 23 2 8 40 21 50
2017 MA-05 1 13 38 22 13 3 10 40 16 67
2017 MA-06 7 19 39 29 5 0 0 34 26 28
2017 MA-07 7 20 21 29 24 0 0 53 27 11
2014 MA 4 8 24 32 23 3 6 60 14 372
2014 MA-01 5 5 19 32 19 5 17 65 12 22
2014 MA-02 0 0 13 18 43 17 9 82 0 21
2014 MA-03 4 8 21 34 23 3 8 63 13 112
2014 MA-04 0 7 30 27 32 2 2 62 8 58
2014 MA-05 6 11 30 39 11 0 3 51 17 74
2014 MA-06 9 5 47 30 0 0 10 33 15 17
2014 MA-07 13 16 14 27 23 0 7 53 31 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 5 16 36 25 13 2 4 40 23 262
2020 MA-02 0 3 17 46 24 6 3 77 4 31
2020 MA-03 3 10 42 22 15 4 3 40 14 67
2020 MA-04 4 21 30 15 22 2 6 40 28 48
2020 MA-05 7 15 40 31 4 0 4 36 23 55
2020 MA-06 4 40 44 11 0 0 0 11 44 26
2019 MA 4 15 38 25 14 2 2 41 20 279
2019 MA-02 0 3 26 38 28 3 3 70 3 39
2019 MA-03 4 17 33 21 16 4 4 40 23 67
2019 MA-04 2 11 43 27 13 2 4 42 13 56
2019 MA-05 5 18 43 23 10 2 0 34 23 62
2019 MA-06 0 35 53 12 0 0 0 12 35 26
2018 MA 7 15 37 20 13 4 5 35 24 307
2018 MA-01 20 7 18 20 26 9 0 50 30 41
2018 MA-02 0 12 18 20 27 3 20 61 15 31
2018 MA-03 10 11 32 24 15 6 4 42 23 72
2018 MA-04 1 21 38 18 14 4 3 34 24 51
2018 MA-05 3 19 51 17 5 2 4 23 24 65
2017 MA 8 14 37 17 12 5 6 33 26 350
2017 MA-01 4 13 43 0 9 21 9 13 25 26
2017 MA-02 0 4 26 18 21 15 15 56 6 31
2017 MA-03 6 9 31 27 17 4 5 48 17 95
2017 MA-04 6 4 56 21 6 2 6 29 11 51
2017 MA-05 6 13 43 19 7 3 10 30 21 67
2017 MA-06 7 32 39 17 5 0 0 23 39 28
2017 MA-07 13 0 34 7 46 0 0 53 13 11
2014 MA 9 18 33 18 13 5 4 34 30 373
2014 MA-01 19 43 10 19 0 5 3 21 68 21
2014 MA-02 0 9 29 23 30 9 0 58 10 21
2014 MA-03 7 16 23 21 16 7 10 44 27 113
2014 MA-04 7 13 43 18 13 5 2 33 22 58
2014 MA-05 9 16 46 18 9 3 0 27 25 74
2014 MA-06 8 9 47 14 11 5 5 28 20 18
2014 MA-07 27 7 30 7 29 0 0 36 34 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 3 19 32 31 14 0 1 46 22 263
2020 MA-02 0 20 34 24 19 0 2 44 21 31
2020 MA-03 1 10 35 38 15 0 0 53 12 67
2020 MA-04 2 27 17 31 21 0 2 53 30 49
2020 MA-05 4 16 35 32 13 0 0 45 20 55
2020 MA-06 4 37 29 31 0 0 0 31 40 26
2019 MA 2 11 30 37 17 0 1 55 14 279
2019 MA-02 3 5 23 44 23 0 3 68 8 39
2019 MA-03 3 10 30 34 20 0 3 56 14 67
2019 MA-04 2 12 32 38 14 0 2 53 14 56
2019 MA-05 5 14 24 43 14 0 0 58 19 63
2019 MA-06 0 20 52 24 4 0 0 28 20 25

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 18 45 18 12 4 2 0 65 17 262
2020 MA-02 46 31 13 5 2 3 0 80 7 31
2020 MA-03 23 45 15 13 3 2 0 68 16 66
2020 MA-04 11 58 19 10 2 0 0 69 12 49
2020 MA-05 9 60 18 5 5 2 0 70 11 55
2020 MA-06 3 21 31 34 8 4 0 25 43 26
2019 MA 15 40 22 17 4 2 0 56 22 280
2019 MA-02 35 40 18 3 0 3 3 79 3 40
2019 MA-03 15 39 21 19 4 2 0 55 24 66
2019 MA-04 12 34 30 13 5 5 0 49 19 56
2019 MA-05 10 45 19 19 6 0 0 56 25 63
2019 MA-06 4 39 23 31 4 0 0 42 35 26

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 62 28 5 3 2 0 0 90 5 263
2020 MA-02 59 38 3 0 0 0 0 97 0 31
2020 MA-03 69 16 6 5 4 0 0 85 9 67
2020 MA-04 65 27 4 4 0 0 0 92 4 49
2020 MA-05 62 35 1 0 2 0 0 97 2 55
2020 MA-06 57 22 14 4 0 4 0 82 4 26
2019 MA 60 27 6 3 3 1 0 87 7 282
2019 MA-02 70 25 3 0 3 0 0 95 3 40
2019 MA-03 52 30 1 7 8 1 0 84 15 68
2019 MA-04 68 18 9 2 2 2 0 88 4 56
2019 MA-05 64 24 8 3 2 0 0 87 5 63
2019 MA-06 50 42 4 4 0 0 0 92 4 26
2018 MA 55 31 4 5 3 2 0 88 8 306
2018 MA-01 61 17 2 7 5 8 0 85 13 40
2018 MA-02 62 32 0 0 3 3 0 97 3 31
2018 MA-03 53 31 8 6 1 1 0 85 7 72
2018 MA-04 68 23 4 3 0 2 0 93 3 51
2018 MA-05 40 48 3 5 4 0 0 88 9 65
2017 MA 54 28 9 6 3 0 0 82 10 351
2017 MA-01 63 19 4 9 4 0 0 82 13 26
2017 MA-02 43 48 0 9 0 0 0 91 9 31
2017 MA-03 63 25 3 5 3 1 0 88 9 95
2017 MA-04 61 28 9 2 0 0 0 89 2 51
2017 MA-05 59 30 4 4 3 0 0 89 7 67
2017 MA-06 63 24 0 7 6 0 0 87 13 28
2017 MA-07 58 29 13 0 0 0 0 87 0 11
2014 MA 52 28 8 5 6 1 0 80 12 375
2014 MA-01 40 23 23 9 5 0 0 63 13 22
2014 MA-02 61 13 13 9 4 0 0 74 13 21
2014 MA-03 54 30 6 5 5 0 0 84 10 114
2014 MA-04 56 24 4 7 6 3 0 82 13 58
2014 MA-05 62 25 7 3 2 0 1 88 5 74
2014 MA-06 57 43 0 0 0 0 0 100 0 18
2014 MA-07 41 27 0 9 23 0 0 68 32 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 74 23 2 1 1 0 0 96 2 262
2020 MA-02 77 21 2 0 0 0 0 98 0 31
2020 MA-03 75 19 2 0 4 0 0 94 4 67
2020 MA-04 77 19 2 2 0 0 0 96 2 49
2020 MA-05 75 25 0 0 0 0 0 100 0 55
2020 MA-06 61 39 0 0 0 0 0 100 0 26
2019 MA 73 19 3 3 2 0 0 92 4 282
2019 MA-02 88 10 0 3 0 0 0 98 3 40
2019 MA-03 66 19 6 6 3 0 0 85 9 68
2019 MA-04 79 14 4 0 2 2 0 94 2 56
2019 MA-05 73 20 3 2 2 0 0 93 4 63
2019 MA-06 66 34 0 0 0 0 0 100 0 26
2018 MA 70 22 2 2 2 1 0 93 4 305
2018 MA-01 64 23 0 2 2 8 0 95 5 40
2018 MA-02 83 13 3 0 0 0 0 97 0 31
2018 MA-03 76 18 1 1 3 0 0 94 4 72
2018 MA-04 84 7 7 2 0 0 0 91 2 51
2018 MA-05 56 39 2 0 3 0 0 96 3 65
2017 MA 59 30 6 3 2 0 0 89 5 351
2017 MA-01 57 38 0 4 0 0 0 96 4 26
2017 MA-02 65 32 3 0 0 0 0 97 0 31
2017 MA-03 60 34 2 3 1 0 0 94 4 95
2017 MA-04 67 25 7 0 0 0 0 93 0 51
2017 MA-05 71 25 3 1 0 0 0 96 1 67
2017 MA-06 71 29 0 0 0 0 0 100 0 28
2017 MA-07 73 14 0 0 13 0 0 87 13 11
2014 MA 54 33 5 5 3 0 0 87 8 375
2014 MA-01 49 46 0 5 0 0 0 95 5 22
2014 MA-02 73 15 0 4 9 0 0 87 13 21
2014 MA-03 59 33 4 1 3 0 0 92 4 114
2014 MA-04 63 28 1 6 1 0 0 92 7 58
2014 MA-05 57 34 4 5 0 0 0 91 5 74
2014 MA-06 59 41 0 0 0 0 0 100 0 18
2014 MA-07 34 22 9 13 23 0 0 55 35 12

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 59 30 6 1 2 1 0 90 3 260
2020 MA-02 56 35 6 0 0 3 0 94 0 31
2020 MA-03 65 23 5 3 5 0 0 88 8 66
2020 MA-04 65 24 6 2 0 2 0 92 2 49
2020 MA-05 62 33 6 0 0 0 0 94 0 54
2020 MA-06 43 41 15 0 0 0 0 85 0 25
2019 MA 59 28 7 2 2 0 1 88 5 282
2019 MA-02 73 15 5 5 0 0 3 90 5 40
2019 MA-03 47 35 9 4 3 1 0 83 7 68
2019 MA-04 63 24 9 2 2 0 2 88 4 56
2019 MA-05 65 25 6 2 2 0 0 90 4 63
2019 MA-06 54 46 0 0 0 0 0 100 0 26
2018 MA 54 35 8 1 2 1 0 89 3 306
2018 MA-01 49 33 7 0 2 8 0 90 3 40
2018 MA-02 55 38 3 3 0 0 0 93 3 31
2018 MA-03 60 29 8 1 1 0 0 89 3 72
2018 MA-04 61 33 6 0 0 0 0 94 0 51
2018 MA-05 48 42 6 1 3 0 0 90 4 65

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 39 42 13 3 1 1 0 82 4 262
2020 MA-02 46 51 0 2 0 0 0 98 2 31
2020 MA-03 35 39 19 3 3 0 0 75 6 67
2020 MA-04 43 38 15 2 0 2 0 83 2 48
2020 MA-05 40 45 9 2 0 4 0 89 2 55
2020 MA-06 37 40 15 7 0 0 0 77 7 26
2019 MA 41 42 9 5 2 2 0 84 7 278
2019 MA-02 65 30 3 3 0 0 0 95 3 40
2019 MA-03 36 45 11 3 4 0 0 81 7 68
2019 MA-04 39 34 16 3 0 7 0 79 4 56
2019 MA-05 33 49 6 8 2 2 0 83 10 61
2019 MA-06 36 48 8 8 0 0 0 84 8 25
2018 MA 53 33 7 2 1 2 0 89 4 306
2018 MA-01 60 23 7 5 0 5 0 88 5 41
2018 MA-02 68 23 6 3 0 0 0 91 3 31
2018 MA-03 48 37 9 1 1 3 0 87 3 72
2018 MA-04 52 37 8 1 0 2 0 91 2 51
2018 MA-05 48 39 5 5 3 2 0 88 7 65
2017 MA 42 43 8 4 2 1 0 87 6 350
2017 MA-01 59 24 9 4 0 4 0 86 5 26
2017 MA-02 52 45 3 0 0 0 0 97 0 31
2017 MA-03 42 46 5 3 2 2 0 90 4 94
2017 MA-04 40 50 5 3 0 2 0 92 3 51
2017 MA-05 45 46 4 3 0 1 0 93 3 67
2017 MA-06 44 43 6 7 0 0 0 87 7 28
2017 MA-07 38 43 7 0 13 0 0 80 13 11
2014 MA 45 37 10 4 2 2 0 84 6 375
2014 MA-01 44 28 19 9 0 0 0 72 9 22
2014 MA-02 65 17 0 9 0 9 0 90 10 21
2014 MA-03 49 37 8 2 2 3 0 88 4 114
2014 MA-04 47 36 7 4 5 2 0 84 9 58
2014 MA-05 46 40 9 3 0 2 0 88 3 74
2014 MA-06 65 19 5 0 0 11 0 95 0 18
2014 MA-07 30 47 14 9 0 0 0 77 9 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 39 44 11 1 1 3 0 86 2 261
2020 MA-02 57 36 7 0 0 0 0 93 0 31
2020 MA-03 34 45 11 1 3 6 0 84 5 67
2020 MA-04 40 44 12 2 0 2 0 85 2 49
2020 MA-05 44 45 7 0 2 2 0 91 2 53
2020 MA-06 26 56 15 3 0 0 0 82 3 26
2019 MA 53 36 5 1 1 3 0 92 2 281
2019 MA-02 68 25 0 0 0 5 3 100 0 40
2019 MA-03 45 41 5 3 4 1 0 87 8 68
2019 MA-04 52 36 7 0 0 5 0 93 0 56
2019 MA-05 51 38 8 2 0 2 0 90 2 63
2019 MA-06 56 36 8 0 0 0 0 92 0 25
2018 MA 53 34 7 2 0 3 0 90 2 305
2018 MA-01 54 26 7 2 0 11 0 90 3 41
2018 MA-02 61 23 9 0 0 7 0 90 0 31
2018 MA-03 51 34 11 0 1 1 0 87 1 71
2018 MA-04 54 40 4 0 0 2 0 96 0 51
2018 MA-05 48 46 0 4 0 2 0 96 4 65
2017 MA 46 38 10 2 2 1 1 85 4 350
2017 MA-01 60 15 16 4 0 0 4 78 5 26
2017 MA-02 49 42 3 3 0 3 0 94 3 31
2017 MA-03 46 46 3 0 3 2 0 93 3 95
2017 MA-04 47 43 7 3 0 0 0 90 3 50
2017 MA-05 50 39 8 0 0 3 0 91 0 67
2017 MA-06 63 21 9 0 7 0 0 84 7 28
2017 MA-07 67 20 13 0 0 0 0 87 0 11
2014 MA 52 32 10 2 1 2 0 87 3 374
2014 MA-01 40 42 19 0 0 0 0 81 0 22
2014 MA-02 65 12 9 9 0 4 0 81 9 21
2014 MA-03 59 29 8 0 1 2 0 90 1 114
2014 MA-04 63 30 3 3 0 2 0 94 3 58
2014 MA-05 49 44 4 0 0 2 0 96 0 74
2014 MA-06 65 14 9 0 0 11 0 89 0 18
2014 MA-07 42 34 23 0 0 0 0 77 0 12

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 61 31 4 2 1 1 0 93 3 263
2020 MA-02 68 27 0 2 0 2 0 98 2 31
2020 MA-03 62 30 1 3 1 1 0 94 5 67
2020 MA-04 63 29 6 2 0 0 0 92 2 49
2020 MA-05 55 40 2 4 0 0 0 95 4 55
2020 MA-06 51 38 11 0 0 0 0 89 0 26
2019 MA 58 34 5 2 2 0 0 92 4 281
2019 MA-02 85 15 0 0 0 0 0 100 0 39
2019 MA-03 44 43 6 1 6 0 0 87 7 68
2019 MA-04 61 29 7 2 0 2 0 91 2 56
2019 MA-05 54 38 2 5 2 0 0 92 6 63
2019 MA-06 54 38 8 0 0 0 0 92 0 26
2018 MA 62 29 5 2 1 1 0 91 4 305
2018 MA-01 65 23 5 2 2 3 0 91 5 41
2018 MA-02 77 17 6 0 0 0 0 94 0 31
2018 MA-03 59 33 4 1 1 1 0 93 3 72
2018 MA-04 67 26 6 2 0 0 0 92 2 50
2018 MA-05 53 37 3 5 3 0 0 90 7 65
2017 MA 53 33 8 4 2 0 0 87 6 350
2017 MA-01 54 24 18 4 0 0 0 78 4 26
2017 MA-02 81 19 0 0 0 0 0 100 0 31
2017 MA-03 52 40 4 1 3 0 0 92 4 94
2017 MA-04 57 38 5 0 0 0 0 95 0 51
2017 MA-05 59 33 4 4 0 0 0 91 4 67
2017 MA-06 66 21 13 0 0 0 0 87 0 28
2017 MA-07 60 27 0 0 13 0 0 87 13 11
2014 MA 49 36 8 4 3 0 0 85 7 375
2014 MA-01 45 37 14 5 0 0 0 81 5 22
2014 MA-02 74 14 4 9 0 0 0 87 9 21
2014 MA-03 50 35 8 5 1 1 0 86 6 114
2014 MA-04 55 36 3 1 5 0 0 91 6 58
2014 MA-05 48 39 8 2 3 0 0 88 5 74
2014 MA-06 68 27 5 0 0 0 0 95 0 18
2014 MA-07 43 22 9 26 0 0 0 65 26 12

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 49 26 8 3 0 11 3 87 4 261
2020 MA-02 49 32 13 0 0 3 3 87 0 31
2020 MA-03 44 25 7 6 1 16 0 82 9 67
2020 MA-04 48 27 4 4 0 12 4 90 5 49
2020 MA-05 60 20 6 2 0 7 6 91 2 54
2020 MA-06 49 37 11 0 0 3 0 89 0 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 36 36 15 5 0 7 1 78 5 262
2020 MA-02 49 29 9 6 0 7 0 84 6 31
2020 MA-03 33 43 11 6 2 6 0 81 8 66
2020 MA-04 31 35 21 4 0 8 0 73 5 49
2020 MA-05 42 29 16 2 0 7 4 80 2 55
2020 MA-06 26 48 15 7 0 4 0 77 7 26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 39 37 10 4 2 7 1 83 7 263
2020 MA-02 55 41 2 0 0 2 0 98 0 31
2020 MA-03 35 36 12 5 6 6 0 76 11 67
2020 MA-04 30 41 10 6 2 10 0 79 9 49
2020 MA-05 44 33 9 5 0 7 2 85 6 55
2020 MA-06 40 45 11 0 0 4 0 89 0 26

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 40 30 9 3 3 5 11 83 7 262
2020 MA-02 36 33 12 0 0 9 10 86 0 31
2020 MA-03 44 28 3 5 4 7 9 86 11 67
2020 MA-04 40 21 6 0 4 2 27 85 6 49
2020 MA-05 46 27 12 2 0 5 7 84 2 55
2020 MA-06 40 46 10 4 0 0 0 86 4 25
2019 MA 40 27 5 4 2 7 16 87 7 280
2019 MA-02 36 33 5 0 0 8 18 93 0 39
2019 MA-03 39 25 4 9 3 12 9 80 14 68
2019 MA-04 47 13 5 4 0 7 25 87 5 56
2019 MA-05 41 30 2 2 4 8 14 91 7 62
2019 MA-06 43 30 4 4 0 0 19 90 5 26
2018 MA 35 28 10 4 3 10 10 79 8 305
2018 MA-01 41 17 9 2 9 13 8 73 15 40
2018 MA-02 46 13 9 0 0 13 20 86 0 31
2018 MA-03 38 18 8 2 1 19 12 82 6 72
2018 MA-04 40 33 9 1 0 10 6 87 2 51
2018 MA-05 21 45 12 6 2 3 12 77 9 64
2017 MA 34 32 9 3 5 7 11 80 10 351
2017 MA-01 38 25 4 0 9 11 14 83 12 26
2017 MA-02 28 33 6 4 0 13 15 85 6 31
2017 MA-03 33 27 7 1 4 13 14 83 7 95
2017 MA-04 37 27 9 2 0 10 15 85 3 51
2017 MA-05 45 31 10 1 3 0 10 84 5 67
2017 MA-06 47 31 6 3 6 0 6 83 10 28
2017 MA-07 67 33 0 0 0 0 0 100 0 11
2014 MA 34 29 12 7 6 5 7 72 14 375
2014 MA-01 31 19 32 5 5 9 0 55 10 22
2014 MA-02 28 18 4 4 9 14 23 73 20 21
2014 MA-03 33 29 10 4 4 8 12 77 10 114
2014 MA-04 31 33 16 7 3 5 6 71 11 58
2014 MA-05 46 28 10 4 3 3 5 82 8 74
2014 MA-06 47 35 9 8 0 0 0 82 8 18
2014 MA-07 28 28 0 9 35 0 0 55 45 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 32 42 11 9 3 4 1 77 12 262
2020 MA-02 36 36 11 2 7 3 3 78 10 31
2020 MA-03 28 37 8 13 6 7 0 70 21 67
2020 MA-04 32 41 15 10 0 2 0 75 11 49
2020 MA-05 39 48 7 4 0 2 0 89 4 54
2020 MA-06 23 51 15 11 0 0 0 74 11 26
2019 MA 25 43 14 10 3 2 2 71 14 281
2019 MA-02 38 38 15 3 5 0 3 77 8 40
2019 MA-03 25 35 20 11 4 4 0 62 17 68
2019 MA-04 23 36 15 16 2 3 5 65 19 56
2019 MA-05 23 55 6 10 3 2 2 80 13 62
2019 MA-06 12 66 8 11 4 0 0 77 15 26
2018 MA 28 43 14 7 3 4 1 75 11 305
2018 MA-01 43 32 9 8 0 5 2 82 8 40
2018 MA-02 41 47 6 3 0 3 0 90 3 31
2018 MA-03 24 43 12 9 7 4 0 70 17 72
2018 MA-04 28 35 20 5 3 4 4 69 9 51
2018 MA-05 19 47 17 9 3 5 2 70 12 65
2017 MA 30 45 11 8 3 1 1 77 12 350
2017 MA-01 44 43 9 0 4 0 0 87 4 26
2017 MA-02 45 29 12 7 0 0 6 79 8 31
2017 MA-03 24 45 12 13 3 2 1 71 16 94
2017 MA-04 27 52 6 12 0 2 2 82 13 51
2017 MA-05 35 53 9 0 1 1 0 90 1 67
2017 MA-06 31 49 3 16 0 0 0 80 16 28
2017 MA-07 42 32 20 7 0 0 0 73 7 11
2014 MA 35 40 10 7 4 2 2 77 12 375
2014 MA-01 49 37 0 5 9 0 0 86 14 22
2014 MA-02 43 30 9 13 5 0 0 73 18 21
2014 MA-03 31 42 12 6 3 2 4 78 10 114
2014 MA-04 50 30 11 7 0 1 0 81 7 58
2014 MA-05 25 50 12 9 1 0 3 77 11 74
2014 MA-06 48 38 9 5 0 0 0 86 5 18
2014 MA-07 29 45 14 0 13 0 0 74 13 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 37 45 12 3 1 2 0 84 4 262
2020 MA-02 44 42 8 2 0 3 0 89 3 30
2020 MA-03 35 44 18 1 1 0 0 79 3 67
2020 MA-04 42 37 15 4 0 2 0 81 4 49
2020 MA-05 33 54 2 7 2 2 0 89 9 55
2020 MA-06 26 60 15 0 0 0 0 85 0 26
2019 MA 34 46 13 4 2 0 0 80 6 279
2019 MA-02 51 38 10 0 0 0 0 90 0 39
2019 MA-03 40 40 14 2 4 0 0 80 6 67
2019 MA-04 25 48 14 9 2 2 0 74 11 55
2019 MA-05 32 49 14 3 2 0 0 81 5 63
2019 MA-06 27 62 7 4 0 0 0 89 4 26
2018 MA 39 41 14 2 2 2 0 81 5 305
2018 MA-01 43 29 16 5 2 5 0 76 7 41
2018 MA-02 52 32 9 0 0 7 0 90 0 31
2018 MA-03 37 48 8 4 3 0 0 85 7 72
2018 MA-04 38 42 21 0 0 0 0 79 0 51
2018 MA-05 32 44 15 3 3 3 0 78 6 64

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 23 29 18 9 4 12 3 62 16 261
2020 MA-02 42 36 7 5 0 7 3 87 5 31
2020 MA-03 21 23 21 9 6 18 3 55 19 67
2020 MA-04 25 29 15 15 2 12 2 63 19 49
2020 MA-05 24 25 18 11 4 15 4 60 18 55
2019 MA 19 29 17 14 7 10 4 56 24 281
2019 MA-02 43 25 10 3 3 13 5 82 6 40
2019 MA-03 13 21 18 17 10 19 3 43 34 67
2019 MA-04 14 32 18 12 7 9 7 56 23 56
2019 MA-05 20 27 25 14 6 5 3 50 23 63
2019 MA-06 15 42 12 19 8 4 0 60 28 26
2018 MA 21 26 19 11 8 14 2 55 23 305
2018 MA-01 31 20 14 7 9 19 0 63 20 41
2018 MA-02 24 30 10 0 0 29 7 84 0 30
2018 MA-03 17 28 18 11 8 16 1 55 24 72
2018 MA-04 22 24 25 6 8 12 4 54 16 51
2018 MA-05 13 27 18 18 12 11 0 46 34 65
2017 MA 17 32 16 14 8 12 2 57 25 351
2017 MA-01 21 31 21 0 4 23 0 68 6 26
2017 MA-02 15 41 9 13 0 15 6 71 17 31
2017 MA-03 17 25 23 13 8 13 0 48 25 95
2017 MA-04 17 27 12 19 4 19 2 55 29 51
2017 MA-05 15 25 18 10 10 18 3 52 25 67
2017 MA-06 21 39 16 18 6 0 0 60 25 28
2017 MA-07 36 52 0 0 13 0 0 87 13 11
2014 MA 17 28 18 13 12 11 3 52 28 375
2014 MA-01 26 23 28 0 14 9 0 54 15 22
2014 MA-02 18 20 5 4 14 26 13 61 30 21
2014 MA-03 15 26 14 16 7 16 6 53 30 114
2014 MA-04 18 25 25 16 3 12 2 50 21 58
2014 MA-05 14 27 23 16 14 6 0 43 32 74
2014 MA-06 26 14 23 14 8 14 0 46 26 18
2014 MA-07 6 36 7 9 35 6 0 45 48 12

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 36 48 6 7 2 0 0 85 9 262
2020 MA-02 36 56 0 6 0 0 2 94 6 31
2020 MA-03 40 42 9 7 1 0 0 82 9 67
2020 MA-04 34 52 4 6 4 0 0 85 10 49
2020 MA-05 29 54 4 11 2 0 0 84 13 55
2020 MA-06 33 49 15 4 0 0 0 81 4 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 33 37 13 13 3 0 1 70 17 263
2020 MA-02 46 26 16 2 3 0 6 77 6 31
2020 MA-03 29 34 16 15 4 1 0 64 20 67
2020 MA-04 33 42 8 12 4 0 0 75 17 49
2020 MA-05 22 42 16 15 4 0 2 65 19 55
2020 MA-06 38 33 6 23 0 0 0 71 23 26
2019 MA 47 37 5 9 2 0 0 84 11 282
2019 MA-02 60 33 3 5 0 0 0 93 5 40
2019 MA-03 37 45 6 9 3 0 0 83 11 68
2019 MA-04 52 32 7 9 0 0 0 84 9 56
2019 MA-05 45 36 3 11 5 0 0 81 16 63
2019 MA-06 42 34 4 16 4 0 0 77 19 26
2017 MA 40 34 9 9 7 0 0 75 16 351
2017 MA-01 56 22 0 22 0 0 0 78 22 26
2017 MA-02 42 41 6 10 0 0 0 83 10 31
2017 MA-03 37 36 11 9 7 0 0 73 16 95
2017 MA-04 52 30 8 6 5 0 0 82 10 51
2017 MA-05 43 40 10 0 7 0 0 83 7 67
2017 MA-06 42 38 6 3 10 0 0 80 14 28
2017 MA-07 37 23 7 27 7 0 0 60 33 11
2014 MA 46 35 9 7 3 0 0 80 11 374
2014 MA-01 35 37 9 19 0 0 0 72 19 22
2014 MA-02 50 18 23 9 0 0 0 68 9 21
2014 MA-03 48 38 8 3 2 0 0 87 5 114
2014 MA-04 56 28 5 8 4 0 0 84 12 58
2014 MA-05 45 41 12 1 1 0 0 85 3 74
2014 MA-06 54 24 14 8 0 0 0 78 8 18
2014 MA-07 69 14 9 7 0 0 0 84 7 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 46 37 7 7 2 0 0 83 9 263
2020 MA-02 60 19 9 6 3 2 0 81 9 31
2020 MA-03 50 32 7 9 1 0 0 82 10 67
2020 MA-04 52 31 6 8 2 0 0 83 10 49
2020 MA-05 38 45 7 7 2 0 0 84 9 55
2020 MA-06 37 52 11 0 0 0 0 89 0 26
2019 MA 57 34 4 3 1 0 0 92 4 281
2019 MA-02 53 43 3 0 0 3 0 97 0 40
2019 MA-03 52 38 0 6 3 0 0 91 9 68
2019 MA-04 59 30 7 4 0 0 0 90 4 56
2019 MA-05 63 29 5 2 2 0 0 92 3 62
2019 MA-06 66 27 4 4 0 0 0 92 4 26
2017 MA 54 31 7 6 2 0 0 85 8 350
2017 MA-01 51 27 13 9 0 0 0 78 9 26
2017 MA-02 73 21 3 3 0 0 0 94 3 31
2017 MA-03 55 39 0 4 2 0 0 94 6 95
2017 MA-04 62 26 8 2 2 0 0 89 4 50
2017 MA-05 65 30 1 4 0 0 0 94 4 67
2017 MA-06 59 33 0 7 0 0 0 93 7 28
2017 MA-07 45 42 0 0 13 0 0 87 13 11
2014 MA 51 37 6 6 1 0 0 88 7 375
2014 MA-01 54 32 4 9 0 0 0 87 9 22
2014 MA-02 60 27 4 9 0 0 0 87 9 21
2014 MA-03 47 45 5 3 0 0 0 92 3 114
2014 MA-04 61 34 0 3 0 3 0 97 3 58
2014 MA-05 53 39 7 1 0 0 0 92 1 74
2014 MA-06 73 23 5 0 0 0 0 95 0 18
2014 MA-07 43 22 14 22 0 0 0 65 22 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 65 27 3 3 1 0 1 93 4 262
2020 MA-02 76 16 0 2 3 0 2 94 6 31
2020 MA-03 72 24 3 1 0 0 0 96 1 67
2020 MA-04 65 29 2 0 2 0 2 96 2 49
2020 MA-05 62 27 4 6 0 2 0 91 6 54
2020 MA-06 35 50 4 11 0 0 0 85 11 26
2017 MA 65 25 7 2 0 0 1 91 2 351
2017 MA-01 87 9 0 0 0 0 4 100 0 26
2017 MA-02 76 21 3 0 0 0 0 97 0 31
2017 MA-03 75 18 4 2 0 1 0 94 2 95
2017 MA-04 65 29 6 0 0 0 0 94 0 51
2017 MA-05 60 33 6 1 0 0 0 93 1 67
2017 MA-06 54 36 0 10 0 0 0 90 10 28
2017 MA-07 31 42 27 0 0 0 0 73 0 11
2014 MA 65 26 3 3 2 0 2 93 4 374
2014 MA-01 82 9 0 0 0 0 9 100 0 22
2014 MA-02 75 21 0 0 0 0 5 100 0 20
2014 MA-03 67 28 2 2 0 1 1 96 3 114
2014 MA-04 69 24 6 2 0 0 0 93 2 58
2014 MA-05 45 43 7 4 1 0 0 88 5 74
2014 MA-06 72 14 0 0 5 0 9 95 5 18
2014 MA-07 86 7 0 0 7 0 0 93 7 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 57 24 8 2 2 4 2 87 4 262
2020 MA-02 70 20 0 2 2 2 2 95 5 31
2020 MA-03 56 28 4 3 0 5 3 92 3 67
2020 MA-04 68 19 10 0 2 0 1 88 2 49
2020 MA-05 63 27 5 4 0 0 0 91 4 55
2020 MA-06 24 36 23 4 7 7 0 64 11 25
2019 MA 65 23 5 1 0 4 1 93 2 280
2019 MA-02 78 18 0 0 0 5 0 100 0 40
2019 MA-03 69 20 1 3 0 4 2 96 3 68
2019 MA-04 72 18 5 0 0 3 2 94 0 55
2019 MA-05 59 31 8 0 0 2 0 92 0 63
2019 MA-06 52 36 4 4 0 4 0 92 4 25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 4 96 262
2020 MA-06 0 100 26
2019 MA 4 96 281
2019 MA-03 11 89 68
2019 MA-06 0 100 26
2018 MA 5 95 306
2018 MA-02 0 100 31
2018 MA-03 7 93 72
2018 MA-06 0 100 19

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 40 60 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 60 40 17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 12
2018 MA 0 100 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 12
2018 MA 0 100 17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2018 MA 0 100 17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2018 MA 0 100 17

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2019 MA 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 40 60 12
2018 MA 28 72 17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 44 56 17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 53 47 11
2019 MA 50 50 12
2018 MA 41 59 17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 47 53 11
2019 MA 56 44 12
2018 MA 43 57 17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 57 43 11
2018 MA 36 64 17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 50 50 12
2018 MA 36 64 17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2019 MA 40 60 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2018 MA 0 100 17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 48 52 12
2018 MA 41 59 17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 57 43 11
2019 MA 56 44 12
2018 MA 30 70 17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 47 53 11
2019 MA 40 60 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2019 MA 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 41 59 17

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 53 47 13

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 43 57 13

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 0 100 13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 0 100 13

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 0 100 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 MA 45 55 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11
2018 MA 0 100 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 18 13 9 3 1 45 10 70 11 260
2020 MA-02 26 17 6 0 0 34 17 88 0 31
2020 MA-03 18 9 12 4 5 39 13 56 18 66
2020 MA-04 13 10 10 0 0 62 4 69 0 49
2020 MA-05 17 16 2 7 0 51 7 78 18 55
2020 MA-06 18 33 4 0 0 42 4 93 0 26
2019 MA 17 17 8 2 2 42 12 73 9 280
2019 MA-02 30 15 3 0 3 30 20 90 5 40
2019 MA-03 10 11 8 3 8 53 8 52 27 66
2019 MA-04 11 18 5 0 0 45 21 84 0 56
2019 MA-05 21 16 14 5 0 41 3 66 9 63
2019 MA-06 8 35 7 0 0 39 12 85 0 26
2018 MA 16 14 11 3 2 44 9 66 11 305
2018 MA-01 22 10 14 5 2 43 5 61 13 41
2018 MA-02 29 7 9 0 0 32 23 80 0 31
2018 MA-03 10 12 14 1 3 51 8 54 10 72
2018 MA-04 16 8 9 2 0 59 6 68 6 50
2018 MA-05 11 19 5 6 3 44 12 70 20 65
2017 MA 16 17 17 5 3 33 9 58 13 351
2017 MA-01 17 16 9 0 9 41 9 65 17 26
2017 MA-02 12 7 18 7 0 37 18 44 16 31
2017 MA-03 12 17 9 3 2 47 10 67 11 95
2017 MA-04 11 15 10 6 0 41 17 63 13 51
2017 MA-05 25 23 10 1 1 33 7 79 5 67
2017 MA-06 21 23 20 0 0 29 6 69 0 28
2017 MA-07 35 39 13 0 0 7 7 85 0 11
2014 MA 14 22 14 5 4 31 10 60 16 375
2014 MA-01 14 14 37 9 0 22 5 38 13 22
2014 MA-02 9 18 0 9 0 51 13 75 25 21
2014 MA-03 11 21 9 2 5 36 15 65 15 114
2014 MA-04 9 23 12 3 1 41 11 66 10 58
2014 MA-05 17 23 12 7 0 31 10 69 11 74
2014 MA-06 16 14 32 0 0 33 5 48 0 18
2014 MA-07 27 31 0 16 26 0 0 57 43 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 40 34 12 2 2 8 1 82 5 262
2020 MA-02 50 27 7 0 2 10 3 89 3 31
2020 MA-03 37 37 10 4 4 8 0 79 10 67
2020 MA-04 48 29 12 0 0 10 0 86 0 49
2020 MA-05 42 38 7 4 2 7 0 86 6 55
2020 MA-06 29 41 26 0 0 4 0 73 0 26
2019 MA 43 36 7 2 1 10 1 89 4 279
2019 MA-02 50 33 3 0 0 8 8 97 0 40
2019 MA-03 40 28 13 3 5 12 0 77 9 67
2019 MA-04 42 32 5 2 0 17 2 91 2 54
2019 MA-05 43 38 8 3 0 8 0 88 3 63
2019 MA-06 35 57 0 0 0 8 0 100 0 26
2018 MA 39 37 11 3 2 7 0 83 6 304
2018 MA-01 50 12 16 2 2 17 0 75 5 41
2018 MA-02 48 26 6 3 0 13 3 89 4 31
2018 MA-03 33 41 10 6 1 8 0 81 8 72
2018 MA-04 37 42 15 0 0 6 0 84 0 50
2018 MA-05 37 47 6 5 3 2 0 86 7 65
2017 MA 37 36 13 2 4 7 0 79 6 349
2017 MA-01 38 26 13 4 4 14 0 75 10 26
2017 MA-02 40 22 12 0 0 23 3 84 0 31
2017 MA-03 37 37 17 1 3 5 0 78 4 94
2017 MA-04 32 48 9 4 0 6 0 86 4 51
2017 MA-05 42 45 6 1 0 6 0 92 2 67
2017 MA-06 50 39 8 0 0 3 0 92 0 28
2017 MA-07 67 20 0 0 13 0 0 87 13 11
2014 MA 33 34 15 5 3 9 1 74 9 375
2014 MA-01 37 9 37 9 0 8 0 50 10 22
2014 MA-02 35 14 8 9 0 33 0 74 14 21
2014 MA-03 31 37 14 3 4 10 1 76 8 114
2014 MA-04 34 43 10 9 0 5 0 80 9 58
2014 MA-05 32 46 16 0 0 6 0 83 0 74
2014 MA-06 40 46 5 0 0 9 0 95 0 18
2014 MA-07 43 7 23 14 13 0 0 50 26 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 3 97 263
2020 MA-02 0 100 31
2019 MA 4 96 278
2019 MA-02 0 100 40
2019 MA-03 9 91 68
2019 MA-06 0 100 24
2018 MA 2 98 307
2018 MA-01 0 100 41
2018 MA-02 0 100 31
2018 MA-06 0 100 20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 100 0 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 MA 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 19 14 10 3 1 44 10 70 9 260
2020 MA-02 37 14 6 0 0 33 10 90 0 30
2020 MA-03 16 10 10 9 1 40 13 56 22 67
2020 MA-04 10 15 4 2 2 58 8 74 13 47
2020 MA-05 15 16 5 2 0 57 5 81 5 55
2020 MA-06 21 23 15 0 0 38 4 75 0 26
2019 MA 15 17 9 2 1 45 9 71 9 278
2019 MA-02 28 18 0 0 0 38 18 100 0 40
2019 MA-03 4 15 13 3 5 56 5 49 19 66
2019 MA-04 11 16 5 5 0 44 18 72 14 55
2019 MA-05 23 14 13 2 0 47 2 72 3 63
2019 MA-06 0 27 19 0 0 43 12 59 0 26
2018 MA 17 12 13 1 1 47 8 66 6 305
2018 MA-01 22 8 23 0 0 40 8 56 0 41
2018 MA-02 23 7 9 0 0 48 13 77 0 31
2018 MA-03 12 11 13 4 1 51 7 56 13 72
2018 MA-04 19 4 9 0 0 64 4 72 0 51
2018 MA-05 12 19 4 2 3 47 14 77 12 64
2017 MA 18 19 15 2 2 36 8 66 6 351
2017 MA-01 23 9 18 0 4 34 12 59 8 26
2017 MA-02 15 6 22 0 0 41 15 49 0 31
2017 MA-03 11 18 8 3 3 49 7 68 13 95
2017 MA-04 14 17 7 2 0 48 11 77 5 51
2017 MA-05 23 20 6 0 0 43 9 88 0 67
2017 MA-06 31 27 10 7 0 22 3 77 10 28
2017 MA-07 60 21 0 13 0 0 7 86 14 11
2014 MA 15 21 17 3 2 34 8 63 9 374
2014 MA-01 14 13 46 5 0 17 5 35 6 22
2014 MA-02 23 13 0 9 0 42 13 80 20 21
2014 MA-03 10 21 10 0 3 43 13 69 8 114
2014 MA-04 12 21 13 5 0 39 10 65 10 58
2014 MA-05 16 25 12 7 0 32 9 69 11 74
2014 MA-06 29 14 14 0 0 43 0 75 0 18
2014 MA-07 27 25 13 14 0 22 0 66 18 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 39 38 10 5 1 6 1 83 6 262
2020 MA-02 50 24 7 6 0 10 3 85 7 31
2020 MA-03 32 42 7 9 1 8 0 81 11 67
2020 MA-04 47 40 2 4 2 4 0 91 7 48
2020 MA-05 42 41 9 4 0 4 0 87 4 55
2020 MA-06 28 45 23 0 0 4 0 77 0 26
2019 MA 42 35 9 2 2 9 2 86 4 279
2019 MA-02 49 33 3 0 0 10 5 97 0 39
2019 MA-03 32 38 10 3 5 12 0 80 9 67
2019 MA-04 42 33 7 4 0 11 4 87 4 55
2019 MA-05 48 30 13 2 0 8 0 84 2 63
2019 MA-06 27 54 4 4 4 8 0 88 8 26
2018 MA 39 37 10 2 2 9 0 85 5 306
2018 MA-01 44 19 16 0 0 22 0 80 0 41
2018 MA-02 49 25 6 0 0 20 0 93 0 31
2018 MA-03 33 40 10 6 1 10 0 81 8 72
2018 MA-04 42 39 12 2 0 6 0 86 2 51
2018 MA-05 37 45 5 3 5 5 0 87 8 65
2017 MA 40 38 11 2 2 7 1 85 3 350
2017 MA-01 41 25 13 4 0 7 9 79 5 26
2017 MA-02 44 28 9 0 0 15 3 89 0 31
2017 MA-03 33 44 9 0 2 11 0 87 2 95
2017 MA-04 39 44 9 5 0 4 0 86 5 51
2017 MA-05 50 38 3 0 0 7 2 97 0 67
2017 MA-06 50 36 3 7 0 3 0 89 7 28
2017 MA-07 73 14 0 0 13 0 0 87 13 11
2014 MA 37 34 14 3 2 10 0 79 5 375
2014 MA-01 37 13 36 9 0 5 0 53 10 22
2014 MA-02 45 12 0 9 0 33 0 86 14 21
2014 MA-03 35 37 11 0 3 12 1 84 4 114
2014 MA-04 34 46 10 5 0 6 0 84 5 58
2014 MA-05 34 40 15 3 0 7 1 80 4 74
2014 MA-06 48 42 5 0 0 5 0 95 0 18
2014 MA-07 43 36 0 14 0 7 0 85 15 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 6 94 260
2020 MA-02 6 94 30
2020 MA-03 6 94 67
2020 MA-04 2 98 48
2020 MA-05 9 91 55
2020 MA-06 0 100 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 8 92 262
2020 MA-02 4 96 30
2020 MA-03 10 90 67
2020 MA-04 10 90 49
2020 MA-05 7 93 55
2020 MA-06 0 100 26
2019 MA 9 91 281
2019 MA-02 3 98 40
2019 MA-03 14 86 68
2019 MA-04 9 91 56
2019 MA-05 5 95 63
2019 MA-06 4 96 26
2017 MA 10 90 351
2017 MA-01 25 75 26
2017 MA-03 7 93 95
2017 MA-04 12 88 51
2017 MA-07 0 100 11
2014 MA 11 89 373
2014 MA-01 28 72 22
2014 MA-03 12 88 113
2014 MA-04 15 85 58
2014 MA-05 0 100 74
2014 MA-07 0 100 12

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 55 45 22

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 78 22 22
2019 MA 89 11 26
2019 MA-03 71 29 10
2017 MA 71 29 33
2014 MA 78 22 36
2014 MA-03 76 24 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 34 42 11 6 6 0 0 77 13 17
2019 MA 42 32 5 15 5 0 0 74 21 19
2017 MA 40 36 8 10 7 0 0 75 17 24
2014 MA 59 23 0 7 11 0 0 82 18 28

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 41 36 8 4 2 3 5 84 7 261
2020 MA-02 49 34 7 4 0 0 6 89 4 30
2020 MA-03 38 35 8 7 4 1 6 79 13 67
2020 MA-04 50 31 6 0 2 8 2 91 2 49
2020 MA-05 40 40 9 2 2 0 7 86 4 55
2020 MA-06 32 34 11 4 0 8 11 82 5 26
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 37 36 12 10 3 2 0 75 13 259
2020 MA-02 57 26 7 7 0 3 0 86 7 31
2020 MA-03 36 38 12 11 3 0 0 74 14 66
2020 MA-04 37 37 14 6 2 4 0 76 9 49
2020 MA-05 41 38 11 7 2 0 0 80 9 54
2020 MA-06 25 39 20 8 8 0 0 65 15 25

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 40 44 9 4 2 0 0 85 6 263
2020 MA-02 46 36 3 11 0 2 0 85 12 31
2020 MA-03 41 48 9 0 1 0 0 90 1 67
2020 MA-04 45 37 10 8 0 0 0 81 8 49
2020 MA-05 42 41 9 5 2 0 0 84 7 55
2020 MA-06 22 56 15 0 7 0 0 78 7 26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 42 43 9 3 2 0 1 86 5 262
2020 MA-02 53 35 7 2 0 0 2 91 2 31
2020 MA-03 40 46 8 4 2 0 0 87 6 66
2020 MA-04 48 31 12 4 4 0 0 79 8 49
2020 MA-05 42 47 9 0 2 0 0 89 2 55
2020 MA-06 29 49 11 11 0 0 0 78 11 26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 29 40 19 8 3 0 0 70 11 261
2020 MA-02 36 45 10 2 3 2 0 84 6 31
2020 MA-03 35 34 18 9 3 0 1 70 12 67
2020 MA-04 29 37 25 8 0 0 0 67 8 49
2020 MA-05 24 47 17 9 4 0 0 71 13 55
2020 MA-06 15 47 27 11 0 0 0 61 11 25

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 43 40 9 1 1 1 5 88 2 263
2020 MA-02 46 47 0 0 0 0 7 100 0 31
2020 MA-03 46 29 12 1 1 1 9 84 3 67
2020 MA-04 48 35 8 2 0 2 4 89 2 49
2020 MA-05 37 54 7 0 0 0 2 93 0 55
2020 MA-06 37 45 14 0 0 0 4 85 0 26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 76 18 2 1 0 1 2 96 1 262
2020 MA-02 90 6 2 0 0 2 0 98 0 31
2020 MA-03 72 22 1 1 0 0 3 97 1 67
2020 MA-04 88 8 2 0 0 0 1 98 0 48
2020 MA-05 77 20 0 2 2 0 0 96 4 55
2020 MA-06 63 27 7 0 0 3 0 93 0 26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 55 34 6 2 1 1 1 90 3 260
2020 MA-02 50 38 9 3 0 0 0 87 3 31
2020 MA-03 59 29 7 3 1 0 0 88 4 67
2020 MA-04 51 37 8 0 0 2 2 91 0 49
2020 MA-05 62 36 2 0 0 0 0 98 0 55
2020 MA-06 49 35 0 11 0 4 0 88 12 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 51 34 9 4 2 0 0 85 6 259
2020 MA-02 58 36 6 0 0 0 0 94 0 31
2020 MA-03 48 31 12 6 3 0 0 79 9 66
2020 MA-04 39 48 11 2 0 0 0 87 2 48
2020 MA-05 57 34 4 4 2 0 0 91 5 55

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 56 30 8 3 2 0 1 87 5 261
2020 MA-02 78 16 3 2 0 0 0 94 2 31
2020 MA-03 53 32 7 3 1 1 1 88 5 67
2020 MA-04 65 18 12 4 0 0 0 83 4 49
2020 MA-05 47 46 4 4 0 0 0 93 4 54
2020 MA-06 49 31 12 0 8 0 0 81 8 25

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 96 4 104
2020 MA-04 95 5 22
2020 MA-05 97 3 51
2020 MA-06 92 8 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 2 38 29 23 7 2 0 40 30 100
2020 MA-04 0 48 24 19 10 0 0 48 29 21
2020 MA-05 4 43 16 24 8 4 0 49 34 49
2020 MA-06 0 27 50 23 0 0 0 27 23 22

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 43 43 6 4 2 1 1 88 6 262
2020 MA-02 48 36 6 7 0 3 0 87 7 31
2020 MA-03 45 38 6 8 1 0 3 85 9 67
2020 MA-04 43 43 10 2 0 2 0 87 2 49
2020 MA-05 47 45 4 0 4 0 0 93 4 55
2020 MA-06 31 69 0 0 0 0 0 100 0 25
2019 MA 36 46 10 4 2 2 0 83 6 280
2019 MA-02 48 38 8 3 3 3 0 87 5 40
2019 MA-03 31 46 11 8 3 0 0 77 12 67
2019 MA-04 32 41 15 2 0 9 0 81 2 56
2019 MA-05 41 45 9 3 2 0 0 86 5 63
2019 MA-06 27 57 12 4 0 0 0 84 4 26
2018 MA 33 50 12 2 2 1 0 84 4 306
2018 MA-01 39 31 12 5 7 6 0 75 12 40
2018 MA-02 49 37 11 0 0 3 0 89 0 31
2018 MA-03 32 53 11 2 1 0 0 85 4 72
2018 MA-04 33 50 14 3 0 0 0 83 3 51
2018 MA-05 26 63 7 3 1 0 0 89 4 65
2017 MA 22 50 12 7 4 5 0 76 12 349
2017 MA-01 30 34 18 4 4 9 0 71 10 26
2017 MA-02 25 33 9 19 3 10 0 64 25 31
2017 MA-03 13 56 17 4 5 4 0 72 10 95
2017 MA-04 21 68 2 5 2 2 0 91 7 51
2017 MA-05 34 48 10 4 1 3 0 84 6 67
2017 MA-06 29 48 11 0 0 13 0 88 0 27
2017 MA-07 26 66 8 0 0 0 0 92 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 38 33 10 10 6 2 0 73 16 263
2020 MA-02 42 29 10 12 7 0 0 72 18 31
2020 MA-03 41 31 7 12 6 3 0 74 18 67
2020 MA-04 30 45 12 8 4 0 0 75 12 49
2020 MA-05 46 23 13 7 7 4 0 72 15 55
2020 MA-06 36 53 4 7 0 0 0 89 7 26

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 50 30 12 3 2 2 1 83 5 261
2020 MA-02 58 25 12 2 0 4 0 85 3 30
2020 MA-03 52 25 13 6 1 3 0 79 7 67
2020 MA-04 53 34 6 2 2 2 0 89 4 49
2020 MA-05 49 34 11 0 4 0 2 85 4 55
2020 MA-06 49 43 8 0 0 0 0 92 0 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 35 39 18 6 2 0 0 73 8 263
2020 MA-02 46 35 16 2 0 0 0 82 2 31
2020 MA-03 37 35 16 9 3 0 0 72 12 67
2020 MA-04 34 34 25 4 2 0 0 69 6 49
2020 MA-05 29 54 5 7 4 0 0 84 11 55
2020 MA-06 21 38 38 4 0 0 0 58 4 26
2019 MA 34 44 13 5 3 1 0 79 8 281
2019 MA-02 48 45 8 0 0 0 0 93 0 40
2019 MA-03 23 45 15 9 6 1 0 69 15 68
2019 MA-04 41 41 9 4 2 4 0 86 6 56
2019 MA-05 40 38 16 4 3 0 0 78 7 63
2019 MA-06 16 56 20 8 0 0 0 72 8 25
2018 MA 33 48 10 6 3 1 0 82 9 306
2018 MA-01 44 24 10 9 7 6 0 72 17 40
2018 MA-02 48 42 7 3 0 0 0 90 3 31
2018 MA-03 29 52 10 4 4 1 0 82 8 72
2018 MA-04 32 51 10 7 0 0 0 83 7 51
2018 MA-05 26 61 9 3 1 0 0 87 4 65
2017 MA 27 42 14 10 4 2 0 71 15 351
2017 MA-01 37 29 22 4 4 3 0 68 9 26
2017 MA-02 41 38 12 4 0 4 0 83 5 31
2017 MA-03 27 43 11 11 4 4 0 73 15 95
2017 MA-04 29 44 13 12 0 2 0 74 12 51
2017 MA-05 25 61 12 1 0 0 0 86 1 67
2017 MA-06 31 29 13 24 3 0 0 60 27 28
2017 MA-07 31 55 14 0 0 0 0 86 0 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 10 51 19 15 3 2 1 62 19 103
2020 MA-04 9 50 18 9 0 9 5 68 11 22
2020 MA-05 14 53 17 14 2 0 0 67 16 51
2020 MA-06 4 63 13 16 4 0 0 67 21 23
2019 MA 10 45 13 13 2 9 8 66 18 119
2019 MA-04 7 37 11 7 0 23 15 71 12 27
2019 MA-05 13 41 13 11 4 7 11 66 18 54
2019 MA-06 8 52 13 26 0 0 0 61 26 23

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 61 21 10 4 2 0 3 84 6 262
2020 MA-02 63 16 7 7 5 0 2 81 12 31
2020 MA-03 62 21 10 3 1 0 1 85 5 67
2020 MA-04 73 17 2 2 4 0 2 92 6 49
2020 MA-05 60 22 13 2 0 0 4 85 2 55
2020 MA-06 45 31 16 0 0 0 8 82 0 26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 57 26 12 3 2 0 0 83 5 262
2020 MA-02 53 20 27 0 0 0 0 73 0 30
2020 MA-03 65 22 6 4 3 0 0 87 7 67
2020 MA-04 64 24 8 2 2 0 0 88 4 49
2020 MA-05 58 29 11 0 2 0 0 88 2 55
2020 MA-06 57 22 21 0 0 0 0 79 0 26
2019 MA 48 30 13 5 3 0 1 79 8 280
2019 MA-02 60 18 8 10 0 0 5 82 11 40
2019 MA-03 37 41 12 4 5 0 1 79 9 68
2019 MA-04 50 38 7 3 2 0 0 88 5 56
2019 MA-05 50 23 20 3 2 0 2 75 5 63
2019 MA-06 46 29 25 0 0 0 0 75 0 24
2018 MA 41 30 15 4 8 1 1 72 13 302
2018 MA-01 11 28 22 9 27 3 0 40 37 40
2018 MA-02 50 19 7 8 9 3 3 74 19 31
2018 MA-03 41 28 21 1 5 0 3 71 7 70
2018 MA-04 49 24 20 4 3 0 0 73 7 51
2018 MA-05 46 42 7 4 1 0 0 88 5 65
2017 MA 32 29 17 10 10 0 2 62 20 350
2017 MA-01 27 17 16 9 26 0 5 46 37 25
2017 MA-02 38 33 14 12 3 0 0 71 15 31
2017 MA-03 31 31 19 10 7 0 2 64 17 95
2017 MA-04 40 26 20 10 2 0 2 68 12 51
2017 MA-05 38 30 14 9 5 0 4 71 14 67
2017 MA-06 47 36 6 10 0 0 0 83 10 28
2017 MA-07 40 16 23 0 21 0 0 56 21 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 20 27 26 17 10 0 0 47 27 263
2020 MA-02 33 26 22 13 7 0 0 59 19 31
2020 MA-03 18 39 25 13 6 0 0 56 19 67
2020 MA-04 20 26 33 8 12 0 0 46 21 49
2020 MA-05 14 22 33 20 11 0 0 36 31 55
2020 MA-06 17 8 23 38 15 0 0 24 53 26
2019 MA 21 33 29 10 7 0 1 54 17 280
2019 MA-02 38 28 28 0 3 0 5 68 3 40
2019 MA-03 28 36 22 6 9 0 0 63 15 68
2019 MA-04 16 42 29 7 6 0 0 58 13 55
2019 MA-05 14 27 30 21 8 0 0 41 29 62
2019 MA-06 8 19 39 31 4 0 0 27 35 26
2018 MA 14 29 30 16 7 1 2 45 24 303
2018 MA-01 13 26 28 9 18 6 0 42 29 41
2018 MA-02 31 24 32 6 0 3 3 59 7 30
2018 MA-03 16 36 25 11 8 0 3 54 20 71
2018 MA-04 13 36 34 14 2 0 2 50 16 51
2018 MA-05 5 24 40 27 3 0 2 29 30 65
2017 MA 22 30 29 12 6 0 1 53 18 351
2017 MA-01 26 22 29 13 9 0 0 49 22 26
2017 MA-02 45 33 18 3 0 0 0 79 3 31
2017 MA-03 24 34 27 10 2 0 2 60 13 95
2017 MA-04 15 32 47 4 2 0 0 47 6 51
2017 MA-05 12 26 40 11 7 0 4 39 19 67
2017 MA-06 15 27 16 23 19 0 0 41 42 28
2017 MA-07 16 37 21 20 7 0 0 53 27 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 30 27 24 13 5 0 0 57 18 262
2020 MA-02 50 25 10 12 3 0 0 75 15 31
2020 MA-03 34 32 22 9 3 0 0 66 12 67
2020 MA-04 33 25 30 8 4 0 0 58 13 48
2020 MA-05 18 30 31 13 7 0 0 49 20 55
2020 MA-06 17 4 45 31 4 0 0 21 34 26
2019 MA 34 34 21 7 3 0 1 69 10 280
2019 MA-02 60 23 10 3 0 0 5 87 3 40
2019 MA-03 40 29 16 9 6 0 0 69 15 67
2019 MA-04 34 37 20 3 4 0 2 73 7 56
2019 MA-05 24 35 28 11 0 0 2 60 11 63
2019 MA-06 15 35 35 8 8 0 0 50 16 26
2018 MA 22 35 23 12 5 2 2 59 18 303
2018 MA-01 21 20 27 7 16 6 3 45 25 41
2018 MA-02 37 29 13 5 3 7 7 76 10 31
2018 MA-03 25 45 15 8 4 0 3 71 13 71
2018 MA-04 30 36 22 8 2 0 2 68 10 51
2018 MA-05 11 35 28 22 3 0 2 46 25 65
2017 MA 33 29 23 7 4 0 3 65 11 348
2017 MA-01 32 31 8 14 14 0 0 63 29 24
2017 MA-02 52 24 13 3 4 0 3 78 8 31
2017 MA-03 34 31 22 7 0 0 5 69 8 94
2017 MA-04 28 35 20 10 4 0 4 66 14 51
2017 MA-05 18 33 34 4 3 0 8 55 8 67
2017 MA-06 27 24 36 10 3 0 0 51 13 28
2017 MA-07 46 7 40 0 7 0 0 53 7 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 26 28 25 13 6 1 0 55 20 262
2020 MA-02 52 25 7 7 9 0 0 77 16 31
2020 MA-03 28 31 28 10 3 0 0 59 13 67
2020 MA-04 31 29 19 11 11 0 0 60 21 48
2020 MA-05 7 30 40 16 5 0 0 38 22 55
2020 MA-06 13 11 42 23 11 0 0 24 34 26
2019 MA 24 32 23 13 4 2 2 58 18 282
2019 MA-02 43 28 13 5 3 5 5 78 8 40
2019 MA-03 29 30 16 14 7 1 3 62 22 68
2019 MA-04 22 44 22 7 4 2 0 67 11 56
2019 MA-05 18 24 32 22 3 0 2 42 25 63
2019 MA-06 8 23 50 12 8 0 0 31 19 26
2018 MA 20 31 24 11 9 3 3 54 21 303
2018 MA-01 29 23 11 7 16 11 3 60 26 41
2018 MA-02 32 29 18 3 0 7 10 74 4 31
2018 MA-03 22 35 23 8 7 1 4 60 16 71
2018 MA-04 27 35 25 10 4 0 0 62 13 50
2018 MA-05 9 29 33 18 8 0 3 40 26 65
2017 MA 25 26 24 12 10 1 3 53 23 351
2017 MA-01 34 21 9 18 9 7 3 61 29 26
2017 MA-02 39 38 20 0 0 0 3 80 0 31
2017 MA-03 30 23 28 8 7 1 2 55 16 95
2017 MA-04 27 26 25 15 4 0 4 54 20 51
2017 MA-05 16 27 27 14 9 0 7 47 24 67
2017 MA-06 15 19 27 22 17 0 0 34 39 28
2017 MA-07 0 60 7 7 27 0 0 60 33 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 43 26 16 9 5 0 2 70 14 260
2020 MA-02 56 25 14 0 3 0 2 83 3 31
2020 MA-03 45 36 9 5 3 0 2 83 8 65
2020 MA-04 46 21 19 8 6 0 0 67 15 49
2020 MA-05 32 33 13 15 4 0 4 67 19 54
2020 MA-06 24 11 38 15 11 0 0 35 27 26
2019 MA 54 25 9 4 3 0 5 84 7 280
2019 MA-02 62 26 8 0 0 0 5 92 0 39
2019 MA-03 69 10 6 3 4 0 7 85 8 68
2019 MA-04 60 24 4 7 0 0 5 89 7 55
2019 MA-05 39 36 11 6 3 0 5 79 10 63
2019 MA-06 27 39 27 4 4 0 0 66 8 26
2018 MA 46 23 14 4 2 2 9 78 7 304
2018 MA-01 63 7 7 5 0 5 13 85 6 41
2018 MA-02 68 22 0 0 0 7 3 100 0 31
2018 MA-03 51 15 13 4 3 0 14 77 8 71
2018 MA-04 46 31 13 2 0 0 8 84 2 51
2018 MA-05 31 36 17 7 2 0 8 73 9 65
2017 MA 47 23 12 5 2 1 11 79 7 350
2017 MA-01 55 23 0 0 0 3 18 100 0 25
2017 MA-02 65 17 9 0 0 3 6 90 0 31
2017 MA-03 43 26 11 5 1 0 14 80 7 95
2017 MA-04 54 23 12 2 0 0 9 84 2 51
2017 MA-05 28 29 23 6 1 0 14 65 8 67
2017 MA-06 24 33 13 23 3 0 3 59 27 28
2017 MA-07 44 23 33 0 0 0 0 67 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 21 28 29 15 7 0 1 49 22 262
2020 MA-02 14 45 22 10 7 0 2 60 17 31
2020 MA-03 25 25 31 10 9 0 0 50 19 67
2020 MA-04 26 33 25 8 8 0 0 59 16 49
2020 MA-05 15 24 40 15 7 0 0 38 22 55
2020 MA-06 18 22 26 34 0 0 0 40 34 26
2019 MA 35 36 19 6 3 0 1 72 9 281
2019 MA-02 40 40 10 5 0 0 5 84 5 40
2019 MA-03 35 31 24 4 6 0 0 66 10 68
2019 MA-04 43 35 12 9 0 0 0 79 9 56
2019 MA-05 30 42 19 6 4 0 0 71 10 63
2019 MA-06 19 34 42 4 0 0 0 54 4 26
2018 MA 32 35 18 8 4 1 0 69 13 303
2018 MA-01 42 26 20 2 7 3 0 71 9 41
2018 MA-02 49 36 6 3 3 3 0 88 6 31
2018 MA-03 29 40 18 7 4 0 1 70 11 71
2018 MA-04 36 34 20 6 4 0 0 70 10 51
2018 MA-05 19 41 24 13 3 0 0 60 16 65
2017 MA 32 36 19 8 4 0 1 69 12 351
2017 MA-01 26 53 16 4 0 0 0 79 4 26
2017 MA-02 39 29 23 6 3 0 0 68 9 31
2017 MA-03 32 29 20 9 10 0 0 61 19 95
2017 MA-04 36 41 18 6 0 0 0 77 6 51
2017 MA-05 27 40 23 4 1 0 5 70 6 67
2017 MA-06 31 37 13 16 3 0 0 68 19 28
2017 MA-07 33 40 20 7 0 0 0 73 7 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 35 21 17 10 9 0 7 61 21 262
2020 MA-02 48 12 15 7 6 3 10 68 14 31
2020 MA-03 34 25 14 9 10 0 7 64 21 67
2020 MA-04 33 30 12 6 15 0 4 66 22 49
2020 MA-05 28 15 25 13 11 0 9 46 26 55
2020 MA-06 37 26 10 23 0 0 4 66 23 26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 40 35 15 6 2 1 1 77 8 260
2020 MA-02 45 39 9 3 0 3 0 87 4 31
2020 MA-03 49 28 17 3 1 1 0 78 5 67
2020 MA-04 46 29 17 8 0 0 0 75 8 49
2020 MA-05 29 48 15 7 0 0 0 78 7 54
2020 MA-06 16 45 24 11 4 0 0 61 15 25
2019 MA 37 40 16 4 1 1 1 78 6 281
2019 MA-02 53 25 13 3 0 3 5 84 3 40
2019 MA-03 40 41 11 6 1 0 0 81 8 67
2019 MA-04 39 38 18 2 2 2 0 79 3 56
2019 MA-05 25 45 25 5 0 0 0 70 5 63
2019 MA-06 16 50 23 8 4 0 0 65 12 26
2018 MA 32 39 15 8 3 2 2 74 11 306
2018 MA-01 32 32 14 10 5 9 0 69 16 41
2018 MA-02 39 38 13 3 0 3 3 82 4 31
2018 MA-03 33 39 16 7 1 0 4 75 9 72
2018 MA-04 38 37 14 8 1 0 2 77 10 51
2018 MA-05 23 51 14 10 3 0 0 74 13 65
2017 MA 36 32 19 7 3 0 2 70 11 350
2017 MA-01 35 34 18 13 0 0 0 69 13 26
2017 MA-02 58 26 14 0 0 0 3 86 0 31
2017 MA-03 31 41 15 6 5 0 1 73 12 95
2017 MA-04 30 35 25 6 0 0 4 68 6 51
2017 MA-05 36 36 14 7 3 0 4 75 10 67
2017 MA-06 30 44 23 3 0 0 0 73 3 27
2017 MA-07 51 23 7 13 7 0 0 73 20 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 29 31 21 14 4 0 1 61 18 262
2020 MA-02 35 27 18 16 0 0 3 65 17 31
2020 MA-03 42 28 18 6 5 2 0 71 11 66
2020 MA-04 26 43 21 6 4 0 0 69 10 49
2020 MA-05 21 37 24 16 2 0 0 58 18 55
2020 MA-06 16 15 30 31 8 0 0 32 38 26
2019 MA 28 35 22 10 4 0 1 64 14 279
2019 MA-02 53 20 18 3 3 0 5 76 5 40
2019 MA-03 30 34 20 9 6 0 2 65 16 66
2019 MA-04 32 43 14 9 2 0 0 75 11 56
2019 MA-05 16 38 25 16 3 0 2 54 20 62
2019 MA-06 12 23 46 16 4 0 0 34 19 26
2018 MA 25 31 26 10 5 2 2 58 15 304
2018 MA-01 27 29 14 10 11 6 3 61 23 41
2018 MA-02 49 19 15 7 0 7 3 76 7 31
2018 MA-03 33 33 22 4 6 0 3 67 10 72
2018 MA-04 22 30 33 12 1 0 2 53 13 51
2018 MA-05 14 43 20 18 3 0 2 58 22 63
2017 MA 30 34 18 13 3 1 1 65 17 351
2017 MA-01 40 35 9 16 0 0 0 75 16 26
2017 MA-02 53 27 13 3 0 0 3 83 3 31
2017 MA-03 34 35 16 9 4 1 1 70 14 95
2017 MA-04 21 42 22 15 0 0 0 63 15 51
2017 MA-05 25 40 22 4 4 0 5 68 9 67
2017 MA-06 18 25 27 30 0 0 0 43 30 28
2017 MA-07 30 37 0 20 14 0 0 67 33 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 36 37 15 7 4 0 0 73 12 263
2020 MA-02 39 36 9 10 6 0 0 75 16 31
2020 MA-03 46 35 10 3 6 0 0 81 9 67
2020 MA-04 37 41 17 4 2 0 0 77 6 49
2020 MA-05 34 40 18 5 2 0 0 74 7 55
2020 MA-06 21 30 30 15 4 0 0 51 19 26
2019 MA 32 40 17 6 3 0 1 73 9 280
2019 MA-02 48 35 8 3 3 0 5 87 5 40
2019 MA-03 34 38 13 6 7 0 1 73 14 67
2019 MA-04 32 45 12 10 0 0 0 77 10 56
2019 MA-05 31 40 25 4 0 0 0 71 4 62
2019 MA-06 23 27 31 12 8 0 0 50 19 26
2018 MA 31 34 22 6 5 1 1 67 11 305
2018 MA-01 43 22 12 5 12 6 0 69 18 41
2018 MA-02 42 18 23 10 0 3 3 64 11 31
2018 MA-03 33 38 21 3 1 0 4 74 4 72
2018 MA-04 40 24 32 2 3 0 0 63 5 51
2018 MA-05 20 53 10 13 3 0 0 73 16 64
2017 MA 36 34 16 9 3 0 2 72 12 350
2017 MA-01 36 36 19 9 0 0 0 72 9 26
2017 MA-02 59 23 3 9 0 0 6 87 10 31
2017 MA-03 35 36 18 6 2 0 3 73 8 94
2017 MA-04 43 31 11 13 0 0 2 75 13 51
2017 MA-05 31 37 18 7 1 0 5 72 9 67
2017 MA-06 31 46 10 10 3 0 0 77 14 28
2017 MA-07 47 20 14 13 7 0 0 67 20 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 57 24 12 5 2 0 0 82 6 263
2020 MA-02 59 17 15 7 0 2 0 78 7 31
2020 MA-03 58 28 6 6 3 0 0 85 9 67
2020 MA-04 61 20 10 8 0 0 0 81 8 49
2020 MA-05 60 27 13 0 0 0 0 87 0 55
2020 MA-06 46 32 19 4 0 0 0 77 4 26
2019 MA 55 28 9 4 2 0 1 84 7 280
2019 MA-02 60 33 3 0 0 0 5 97 0 40
2019 MA-03 52 25 8 8 6 0 2 78 14 66
2019 MA-04 68 19 7 4 2 0 0 88 5 56
2019 MA-05 56 24 14 5 2 0 0 79 6 63
2019 MA-06 46 34 16 4 0 0 0 81 4 26

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 24 29 23 15 9 0 0 52 24 262
2020 MA-02 21 24 13 31 9 0 2 46 41 30
2020 MA-03 27 28 17 15 13 0 0 55 28 67
2020 MA-04 28 29 31 10 2 0 0 56 12 49
2020 MA-05 18 33 27 15 7 0 0 51 22 55
2020 MA-06 21 33 30 11 4 0 0 55 15 26

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 31 28 22 10 9 0 0 59 19 262
2020 MA-02 27 34 27 13 0 0 0 60 13 30
2020 MA-03 38 26 19 4 10 1 0 66 15 67
2020 MA-04 38 27 23 10 2 0 0 65 12 49
2020 MA-05 32 31 13 16 7 0 0 63 24 55
2020 MA-06 10 31 40 8 11 0 0 41 19 26
2019 MA 43 28 17 8 3 0 1 72 11 280
2019 MA-02 55 20 15 5 0 0 5 79 5 40
2019 MA-03 40 32 18 6 5 0 0 71 11 66
2019 MA-04 58 27 5 7 3 0 0 85 10 56
2019 MA-05 34 36 16 9 3 0 2 71 13 63
2019 MA-06 35 19 31 15 0 0 0 54 15 26
2018 MA 30 34 19 11 2 1 2 67 14 303
2018 MA-01 32 27 11 14 5 6 5 66 21 41
2018 MA-02 29 48 13 4 0 4 4 83 4 29
2018 MA-03 35 33 19 7 3 0 3 70 10 72
2018 MA-04 35 30 26 8 1 0 0 65 10 51
2018 MA-05 24 39 19 15 0 0 2 65 16 64
2017 MA 37 34 18 6 1 1 2 73 8 347
2017 MA-01 33 54 4 9 0 0 0 87 9 26
2017 MA-02 45 39 12 3 0 0 0 85 3 31
2017 MA-03 34 37 13 9 1 2 4 76 11 93
2017 MA-04 33 36 16 11 2 2 0 70 14 50
2017 MA-05 45 23 21 3 1 0 7 73 5 67
2017 MA-06 21 36 23 13 6 0 0 58 19 28
2017 MA-07 28 39 33 0 0 0 0 67 0 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 43 32 16 7 3 0 0 75 9 260
2020 MA-02 48 28 21 3 0 0 0 75 3 30
2020 MA-03 40 33 19 6 2 0 0 73 8 66
2020 MA-04 42 35 12 6 4 0 0 77 10 49
2020 MA-05 36 37 16 9 2 0 0 73 11 55
2020 MA-06 47 23 23 8 0 0 0 70 8 26
2019 MA 59 23 11 3 3 0 1 83 6 279
2019 MA-02 68 25 3 0 0 0 5 97 0 40
2019 MA-03 47 33 11 3 6 0 0 80 9 66
2019 MA-04 71 14 11 2 2 0 0 86 3 56
2019 MA-05 61 10 18 5 6 0 0 71 11 62
2019 MA-06 50 34 8 8 0 0 0 84 8 26
2018 MA 50 25 12 6 3 1 3 78 9 305
2018 MA-01 52 19 9 8 5 3 5 77 13 41
2018 MA-02 52 26 16 0 0 3 3 83 0 31
2018 MA-03 56 21 11 4 3 0 6 82 7 72
2018 MA-04 41 32 15 12 0 0 0 73 12 51
2018 MA-05 42 30 12 8 6 0 2 73 15 65
2017 MA 51 26 13 4 5 0 1 78 9 351
2017 MA-01 50 25 18 0 4 0 3 77 5 26
2017 MA-02 46 38 13 0 0 0 3 86 0 31
2017 MA-03 44 31 17 5 2 0 1 76 8 95
2017 MA-04 53 22 19 2 5 0 0 75 6 51
2017 MA-05 65 16 7 3 6 0 4 84 9 67
2017 MA-06 68 22 3 7 0 0 0 90 7 28
2017 MA-07 73 7 14 7 0 0 0 79 7 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 25 39 19 11 5 0 0 65 16 263
2020 MA-02 19 46 15 14 6 0 0 66 19 31
2020 MA-03 22 44 21 9 4 0 0 66 13 67
2020 MA-04 34 33 25 8 0 0 0 67 8 49
2020 MA-05 23 42 18 15 2 0 0 65 16 55
2020 MA-06 26 28 27 19 0 0 0 55 19 26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 67 17 6 3 2 0 5 88 5 262
2020 MA-02 62 19 13 6 0 0 0 82 6 31
2020 MA-03 68 15 4 6 3 0 4 86 9 67
2020 MA-04 77 15 4 0 0 0 4 96 0 49
2020 MA-05 65 16 9 2 2 0 5 86 4 55
2020 MA-06 65 20 0 8 0 0 8 92 8 25
2019 MA 79 11 1 0 1 0 8 97 2 279
2019 MA-02 85 5 0 0 0 0 10 100 0 39
2019 MA-03 71 11 2 0 5 0 12 93 5 66
2019 MA-04 82 11 0 0 2 0 5 98 2 56
2019 MA-05 83 8 0 2 0 0 8 98 2 63
2019 MA-06 81 11 4 0 0 0 4 96 0 26
2018 MA 75 8 5 1 1 2 8 92 3 305
2018 MA-01 74 5 7 7 0 5 3 85 7 41
2018 MA-02 83 7 0 0 0 3 7 100 0 31
2018 MA-03 81 4 4 0 4 0 7 91 4 72
2018 MA-04 75 7 6 2 0 0 10 92 2 51
2018 MA-05 64 14 7 1 2 0 12 89 3 64

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 84 9 1 1 1 1 3 96 2 260
2020 MA-02 84 7 0 6 3 0 0 91 9 31
2020 MA-03 80 7 3 3 0 2 5 93 3 65
2020 MA-04 92 4 2 0 0 0 2 98 0 49
2020 MA-05 89 9 0 0 0 0 2 100 0 54
2020 MA-06 81 15 0 0 0 0 4 100 0 26
2019 MA 83 7 3 2 2 1 2 93 4 280
2019 MA-02 88 3 3 3 0 0 5 95 3 40
2019 MA-03 77 9 3 3 4 2 2 89 8 66
2019 MA-04 82 7 2 2 2 2 4 95 4 56
2019 MA-05 86 8 2 2 0 2 2 96 2 63
2019 MA-06 89 7 4 0 0 0 0 96 0 26
2018 MA 79 8 3 2 2 1 5 94 3 304
2018 MA-01 80 7 2 2 0 3 5 95 2 41
2018 MA-02 87 7 0 0 0 3 3 100 0 31
2018 MA-03 75 8 3 4 1 0 8 91 6 72
2018 MA-04 81 10 2 0 0 3 4 98 0 51
2018 MA-05 77 9 5 0 3 0 6 91 3 65
2017 MA 78 11 3 1 2 0 4 94 3 351
2017 MA-01 71 16 4 0 0 4 4 95 0 26
2017 MA-02 84 4 3 0 3 0 6 94 3 31
2017 MA-03 73 10 4 3 2 0 7 90 5 95
2017 MA-04 79 17 2 0 0 0 2 98 0 51
2017 MA-05 82 7 1 1 1 0 7 95 3 67
2017 MA-06 94 6 0 0 0 0 0 100 0 28
2017 MA-07 80 20 0 0 0 0 0 100 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 76 16 4 1 1 0 1 94 3 262
2020 MA-02 77 14 0 3 6 0 0 91 9 31
2020 MA-03 79 12 5 2 2 0 2 92 3 66
2020 MA-04 82 16 0 0 0 0 2 100 0 49
2020 MA-05 71 23 4 2 0 0 0 95 2 55
2020 MA-06 68 21 11 0 0 0 0 89 0 26
2019 MA 73 19 4 1 1 0 1 93 2 278
2019 MA-02 85 13 0 0 0 0 3 100 0 40
2019 MA-03 73 18 3 2 3 0 2 93 4 66
2019 MA-04 80 16 2 2 0 0 0 96 2 55
2019 MA-05 68 19 11 0 2 0 0 87 2 62
2019 MA-06 69 27 4 0 0 0 0 96 0 26
2018 MA 64 21 9 2 1 1 3 88 3 307
2018 MA-01 75 11 5 0 0 6 3 95 0 41
2018 MA-02 74 19 3 0 0 3 0 97 0 31
2018 MA-03 58 21 13 1 0 0 7 85 1 72
2018 MA-04 75 10 10 4 0 0 2 87 4 51
2018 MA-05 54 29 11 3 2 0 0 84 5 65
2017 MA 66 19 7 2 1 0 3 88 4 351
2017 MA-01 74 18 4 0 0 4 0 95 0 26
2017 MA-02 74 14 3 6 0 0 3 91 6 31
2017 MA-03 70 16 2 2 4 0 6 92 6 95
2017 MA-04 62 24 8 2 0 0 4 90 2 51
2017 MA-05 63 20 6 3 1 0 7 89 5 67
2017 MA-06 68 25 7 0 0 0 0 93 0 28
2017 MA-07 67 7 27 0 0 0 0 73 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 77 12 5 2 3 0 1 91 5 261
2020 MA-02 84 7 2 0 7 0 0 91 7 30
2020 MA-03 70 10 9 5 3 2 2 83 8 66
2020 MA-04 77 15 4 0 2 0 2 94 2 49
2020 MA-05 87 9 2 2 0 0 0 96 2 55
2020 MA-06 78 18 0 0 4 0 0 96 4 26
2019 MA 73 17 6 2 2 0 0 90 4 280
2019 MA-02 80 10 3 3 3 0 3 92 5 40
2019 MA-03 69 19 8 3 2 0 0 88 5 66
2019 MA-04 79 14 2 2 4 0 0 93 5 56
2019 MA-05 73 16 6 2 3 0 0 89 5 63
2019 MA-06 69 16 12 4 0 0 0 84 4 26
2018 MA 66 15 9 3 4 1 2 84 7 305
2018 MA-01 69 12 7 0 2 6 3 90 3 39
2018 MA-02 77 10 3 3 3 3 0 90 7 31
2018 MA-03 58 18 11 4 1 0 7 82 6 72
2018 MA-04 77 12 9 0 1 0 0 90 1 51
2018 MA-05 63 16 12 3 7 0 0 78 10 65
2017 MA 67 16 7 2 3 0 4 87 6 350
2017 MA-01 72 9 9 5 0 5 0 86 5 25
2017 MA-02 80 8 3 0 6 0 3 91 6 31
2017 MA-03 68 15 3 2 5 0 7 89 8 95
2017 MA-04 72 19 4 0 0 0 6 96 0 51
2017 MA-05 72 11 3 6 1 0 7 89 8 67
2017 MA-06 66 27 7 0 0 0 0 93 0 28
2017 MA-07 64 29 7 0 0 0 0 93 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 67 9 5 4 1 0 15 89 5 263
2020 MA-02 78 3 0 2 0 0 16 97 3 31
2020 MA-03 62 4 1 0 1 0 31 96 2 67
2020 MA-04 79 6 4 0 0 0 10 95 0 49
2020 MA-05 65 20 5 7 0 0 2 87 7 55
2020 MA-06 40 19 19 19 0 0 3 61 19 26
2019 MA 64 12 6 3 2 0 14 88 5 279
2019 MA-02 80 3 0 0 0 0 18 100 0 40
2019 MA-03 64 3 2 0 1 0 30 96 2 66
2019 MA-04 68 9 8 2 0 0 14 89 2 56
2019 MA-05 56 22 11 6 2 0 3 81 8 63
2019 MA-06 46 16 16 8 11 0 4 64 20 26
2018 MA 56 12 4 2 1 1 24 91 4 304
2018 MA-01 50 2 0 0 0 6 42 100 0 40
2018 MA-02 62 3 0 0 0 3 32 100 0 31
2018 MA-03 53 4 3 0 0 0 40 95 0 71
2018 MA-04 58 4 4 2 0 0 31 91 3 50
2018 MA-05 55 28 6 6 2 1 2 85 9 65
2017 MA 57 13 4 2 1 0 23 91 3 350
2017 MA-01 56 9 0 0 0 0 36 100 0 26
2017 MA-02 75 0 0 3 0 0 22 96 4 30
2017 MA-03 55 3 1 3 0 0 37 93 5 95
2017 MA-04 58 13 4 2 0 0 23 93 2 51
2017 MA-05 55 23 9 1 1 0 11 87 3 67
2017 MA-06 52 30 3 3 6 0 6 86 10 28
2017 MA-07 67 7 27 0 0 0 0 73 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 80 11 3 0 1 0 5 95 2 261
2020 MA-02 78 12 3 0 3 0 3 93 4 30
2020 MA-03 83 6 3 0 1 0 7 96 2 67
2020 MA-04 94 4 0 0 0 0 2 100 0 48
2020 MA-05 85 9 2 0 0 0 4 98 0 55
2020 MA-06 63 29 0 0 0 0 8 100 0 26
2019 MA 79 13 2 0 1 0 6 98 1 280
2019 MA-02 90 5 0 0 0 0 5 100 0 40
2019 MA-03 72 12 2 0 1 0 12 96 1 66
2019 MA-04 81 12 0 0 0 0 7 100 0 56
2019 MA-05 76 14 5 0 2 0 3 94 2 63
2019 MA-06 84 16 0 0 0 0 0 100 0 26
2018 MA 70 15 4 1 1 1 8 94 2 306
2018 MA-01 62 16 5 2 5 6 5 87 8 41
2018 MA-02 87 6 0 0 0 3 3 100 0 31
2018 MA-03 63 11 7 1 0 0 18 90 2 71
2018 MA-04 82 14 2 0 0 0 2 98 0 51
2018 MA-05 68 22 2 0 0 0 8 97 0 65
2017 MA 68 18 4 2 0 0 9 94 2 346
2017 MA-01 59 32 9 0 0 0 0 91 0 25
2017 MA-02 76 11 0 3 0 0 10 96 4 30
2017 MA-03 68 13 1 1 0 0 17 97 1 95
2017 MA-04 66 21 0 0 3 0 10 97 3 50
2017 MA-05 69 17 7 0 0 0 7 92 0 67
2017 MA-06 68 18 7 0 0 0 6 92 0 27
2017 MA-07 93 7 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 76 14 6 1 1 0 2 92 2 263
2020 MA-02 61 23 7 2 7 0 0 84 9 31
2020 MA-03 75 16 6 0 0 1 1 94 0 67
2020 MA-04 85 12 2 0 0 0 0 98 0 49
2020 MA-05 84 11 1 0 0 0 4 99 0 55
2020 MA-06 85 11 0 0 0 0 4 100 0 26
2019 MA 84 9 3 0 1 1 2 95 2 279
2019 MA-02 90 5 0 0 0 0 5 100 0 39
2019 MA-03 75 10 9 1 2 0 3 88 3 66
2019 MA-04 81 10 4 0 2 2 2 95 2 56
2019 MA-05 93 7 0 0 0 0 0 100 0 63
2019 MA-06 88 12 0 0 0 0 0 100 0 26
2018 MA 76 12 4 3 1 1 3 92 4 307
2018 MA-01 53 20 7 8 8 3 2 76 17 41
2018 MA-02 84 6 3 0 0 3 3 96 0 31
2018 MA-03 73 8 8 2 1 0 7 87 4 72
2018 MA-04 73 20 1 0 1 0 4 97 2 51
2018 MA-05 89 9 0 2 0 0 0 98 2 65
2017 MA 75 16 2 1 1 1 5 96 2 349
2017 MA-01 69 19 7 0 0 4 0 92 0 26
2017 MA-02 83 10 3 3 0 0 0 94 3 31
2017 MA-03 72 16 2 0 1 0 9 97 1 95
2017 MA-04 72 21 0 0 0 2 6 100 0 51
2017 MA-05 81 9 0 3 0 0 8 97 3 67
2017 MA-06 76 11 3 0 0 0 10 96 0 26
2017 MA-07 100 0 0 0 0 0 0 100 0 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 41 31 17 4 4 0 1 74 9 262
2020 MA-02 33 39 25 3 0 0 0 72 3 31
2020 MA-03 37 33 19 3 6 1 0 72 9 67
2020 MA-04 43 27 15 8 4 0 2 72 13 48
2020 MA-05 40 34 16 5 4 0 0 74 9 55
2020 MA-06 57 21 19 0 4 0 0 77 4 26
2019 MA 56 27 10 4 2 0 1 84 6 277
2019 MA-02 55 30 10 3 0 0 3 87 3 40
2019 MA-03 49 27 14 6 5 0 0 76 10 66
2019 MA-04 57 29 5 6 2 0 2 87 7 55
2019 MA-05 58 24 15 2 2 0 0 82 3 62
2019 MA-06 69 19 8 4 0 0 0 88 4 26
2018 MA 50 30 10 4 1 1 3 83 6 306
2018 MA-01 47 26 11 2 2 8 3 82 5 41
2018 MA-02 55 26 10 6 0 3 0 84 6 31
2018 MA-03 46 25 14 8 1 0 6 75 10 72
2018 MA-04 46 35 11 6 0 0 2 83 6 51
2018 MA-05 50 40 8 0 2 0 0 90 2 65
2017 MA 50 31 13 3 1 0 3 83 4 350
2017 MA-01 34 46 16 0 0 0 4 83 0 26
2017 MA-02 62 19 12 6 0 0 0 82 6 31
2017 MA-03 44 26 18 5 5 0 3 72 10 95
2017 MA-04 42 42 16 0 0 0 0 84 0 50
2017 MA-05 59 24 7 3 0 0 7 89 3 67
2017 MA-06 55 36 3 3 0 3 0 93 3 28
2017 MA-07 71 22 7 0 0 0 0 93 0 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 26 40 23 4 7 1 0 66 11 262
2020 MA-02 31 19 43 3 3 0 0 50 7 31
2020 MA-03 19 42 25 4 7 1 0 62 12 67
2020 MA-04 28 47 17 4 4 0 0 75 8 49
2020 MA-05 25 46 18 4 7 0 0 71 11 55
2020 MA-06 29 48 19 4 0 0 0 77 4 26

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 15 31 38 12 5 0 0 45 17 262
2020 MA-02 19 36 35 7 2 0 0 56 9 31
2020 MA-03 12 37 37 9 4 1 0 49 13 67
2020 MA-04 22 31 31 10 6 0 0 53 17 49
2020 MA-05 9 31 38 16 5 0 0 40 22 55
2020 MA-06 14 14 61 11 0 0 0 28 11 26
2019 MA 20 37 31 9 2 0 1 57 12 281
2019 MA-02 25 40 25 8 0 0 3 67 8 40
2019 MA-03 19 38 28 9 5 0 1 58 14 68
2019 MA-04 25 41 25 5 4 0 0 66 9 56
2019 MA-05 20 28 40 13 0 0 0 48 13 63
2019 MA-06 8 27 58 4 4 0 0 34 8 26
2018 MA 23 34 30 9 3 1 0 58 12 305
2018 MA-01 23 29 31 5 7 6 0 55 12 41
2018 MA-02 28 43 26 3 0 0 0 71 3 30
2018 MA-03 26 39 20 11 3 0 0 66 14 72
2018 MA-04 36 33 24 8 0 0 0 68 8 51
2018 MA-05 14 29 47 8 3 0 0 43 10 64
2017 MA 17 41 32 7 3 0 1 59 9 350
2017 MA-01 17 36 38 4 4 0 0 53 9 26
2017 MA-02 31 45 25 0 0 0 0 75 0 31
2017 MA-03 12 51 23 10 2 0 2 64 13 94
2017 MA-04 17 48 31 4 0 0 0 65 4 51
2017 MA-05 15 27 44 9 1 0 4 44 10 67
2017 MA-06 15 40 26 10 10 0 0 55 19 28
2017 MA-07 9 44 40 7 0 0 0 53 7 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 9 17 39 22 13 1 0 35 26 261
2020 MA-02 2 18 42 17 14 7 0 33 22 31
2020 MA-03 10 6 45 24 15 0 0 38 16 67
2020 MA-04 6 21 33 23 17 0 0 40 27 49
2020 MA-05 11 18 35 31 5 0 0 36 29 55
2020 MA-06 11 16 49 12 12 0 0 24 27 25
2019 MA 3 16 35 31 15 0 1 46 19 275
2019 MA-02 0 10 33 43 13 0 3 56 10 40
2019 MA-03 3 19 31 27 19 0 2 47 22 65
2019 MA-04 5 11 30 38 14 0 2 53 16 56
2019 MA-05 2 19 49 21 9 0 0 31 20 63
2019 MA-06 4 26 35 22 13 0 0 34 30 23
2018 MA 5 13 35 32 14 0 0 47 18 305
2018 MA-01 5 29 27 23 13 3 0 37 35 40
2018 MA-02 0 13 26 35 23 0 3 60 14 31
2018 MA-03 7 7 36 35 15 0 0 50 14 72
2018 MA-04 3 16 38 25 18 0 0 43 19 50
2018 MA-05 6 9 42 35 8 0 0 43 15 65
2017 MA 4 11 35 29 19 0 1 49 16 348
2017 MA-01 4 9 35 21 31 0 0 52 13 26
2017 MA-02 6 0 38 31 24 0 0 56 6 31
2017 MA-03 4 17 34 26 19 0 0 45 21 95
2017 MA-04 2 13 24 39 21 0 2 61 15 51
2017 MA-05 0 11 43 27 15 0 4 44 12 67
2017 MA-06 6 20 29 24 21 0 0 45 26 28
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 10 75 14 1 89 11 263
2020 MA-02 10 66 20 3 87 13 31
2020 MA-03 6 83 12 0 93 7 67
2020 MA-04 0 88 12 0 100 0 49
2020 MA-05 9 77 15 0 90 10 55
2020 MA-06 14 86 0 0 86 14 26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 MA 62 38 27

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 62 12 4 2 1 1 18 93 3 262
2020 MA-02 55 10 0 2 2 0 31 93 7 31
2020 MA-03 62 12 5 2 0 2 19 92 2 66
2020 MA-04 69 19 4 0 0 0 8 95 0 49
2020 MA-05 60 13 2 0 0 2 23 98 0 55
2020 MA-06 81 8 4 0 0 0 8 96 0 26
2019 MA 61 17 6 2 2 1 10 88 5 273
2019 MA-02 74 13 0 0 0 0 13 100 0 39
2019 MA-03 53 19 9 0 5 1 13 84 5 67
2019 MA-04 65 19 5 4 0 0 7 90 5 54
2019 MA-05 62 16 8 2 0 0 12 89 2 60
2019 MA-06 72 12 3 4 0 4 4 92 4 25
2018 MA 64 11 6 3 3 2 11 86 7 305
2018 MA-01 51 9 2 5 10 6 17 78 19 41
2018 MA-02 72 6 0 3 3 7 10 93 7 31
2018 MA-03 58 12 12 1 1 1 14 82 3 72
2018 MA-04 71 12 4 7 0 0 6 89 8 50
2018 MA-05 68 10 9 2 1 0 9 86 4 64

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 18 51 11 12 8 0 0 69 20 27

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 MA 16 35 18 12 10 0 8 56 25 27
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