2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - LS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

Top of page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	42	41	6	6	4	0	0	84	10	194
2020	LS-02	45	41	6	4	3	0	0	87	8	99
2020	LS-03	39	37	7	11	6	0	0	76	17	68
2020	LS-04	32	54	13	0	0	0	0	87	0	13
2019	LS	39	41	8	8	6	0	0	79	13	204
2019	LS-02	34	42	10	7	7	0	0	76	14	95
2019	LS-03	38	45	5	8	4	0	0	83	12	71
2019	LS-04	59	24	9	9	0	0	0	83	9	18
2018	LS	43	38	9	6	4	0	0	81	10	177
2018	LS-02	40	36	10	8	5	1	0	77	13	84
2018	LS-03	47	40	6	7	0	0	0	88	7	66
2018	LS-04	52	7	25	0	16	0	0	59	16	11
2017	LS	47	40	5	6	2	0	0	86	8	181
2017	LS-02	44	42	5	8	1	0	0	87	9	96
2017	LS-03	46	39	5	6	4	0	0	84	11	57
2017	LS-04	55	37	8	0	0	0	0	92	0	11
2014	LS	35	41	6	15	3	0	0	76	18	205
2014	LS-02	38	40	7	11	4	0	0	78	15	106
2014	LS-03	32	44	8	13	3	0	0	76	16	62
2014	LS-04	47	44	0	4	0	0	4	95	5	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	39	29	12	14	6	68	20	194
2020	LS-02	39	35	11	8	7	74	15	99
2020	LS-03	38	24	13	21	5	62	26	68
2020	LS-04	58	22	20	0	0	80	0	13
2019	LS	31	34	12	12	11	65	23	203
2019	LS-02	22	39	13	14	13	61	26	95
2019	LS-03	36	30	13	12	10	65	22	70
2019	LS-04	45	37	9	4	5	83	9	18
2018	LS	32	39	10	11	9	71	20	178
2018	LS-02	36	33	16	7	8	69	16	85
2018	LS-03	32	40	7	14	7	73	21	66
2018	LS-04	13	50	0	26	10	63	37	11
2017	LS	39	34	9	11	7	73	18	180
2017	LS-02	36	36	10	11	7	72	18	97
2017	LS-03	41	38	5	11	4	79	16	55
2017	LS-04	43	24	0	33	0	67	33	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	61	25	9	3	2	0	0	87	5	193
2020	LS-02	62	24	10	2	2	0	0	86	4	100
2020	LS-03	58	26	8	5	2	0	0	84	8	66
2020	LS-04	71	22	7	0	0	0	0	93	0	13
2019	LS	55	31	9	2	3	0	0	86	5	200
2019	LS-02	50	30	13	3	3	0	0	80	6	94
2019	LS-03	56	35	4	1	4	0	0	91	5	69
2019	LS-04	76	16	8	0	0	0	0	92	0	17
2018	LS	53	34	10	2	1	0	0	87	3	177
2018	LS-02	55	30	14	0	1	0	0	85	1	84
2018	LS-03	56	33	6	5	0	0	0	89	5	66
2018	LS-04	52	32	16	0	0	0	0	84	0	11
2017	LS	61	32	4	3	1	0	0	93	4	182
2017	LS-02	59	33	3	3	1	0	0	93	4	97
2017	LS-03	59	31	6	4	0	0	0	90	4	57
2017	LS-04	68	24	0	8	0	0	0	92	8	11
2014	LS	56	33	6	4	1	0	0	89	5	205
2014	LS-02	54	33	10	2	1	0	0	87	3	106
2014	LS-03	62	24	3	8	3	1	0	87	11	62
2014	LS-04	69	26	0	0	0	0	4	100	0	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	48	34	9	5	3	0	83	8	196
2020	LS-02	51	34	8	4	2	0	86	6	100
2020	LS-03	41	37	8	8	6	0	78	14	69
2020	LS-04	55	32	13	0	0	0	87	0	13
2019	LS	40	39	11	5	5	0	78	11	204
2019	LS-02	36	43	10	5	6	0	79	11	95
2019	LS-03	39	42	10	6	4	0	80	10	71
2019	LS-04	60	22	12	5	0	0	83	5	18
2018	LS	39	43	8	8	2	0	82	10	178
2018	LS-02	45	36	9	5	4	0	82	10	85
2018	LS-03	37	49	6	8	0	0	86	8	66
2018	LS-04	37	30	17	16	0	0	67	16	11
2017	LS	51	34	7	6	3	0	84	9	182
2017	LS-02	48	35	7	6	4	0	83	10	97
2017	LS-03	51	37	6	4	2	0	88	6	57
2017	LS-04	60	32	8	0	0	0	92	0	11
2014	LS	44	30	11	13	1	0	74	15	205
2014	LS-02	39	39	15	7	0	0	78	7	106
2014	LS-03	45	25	12	13	4	0	70	17	62
2014	LS-04	74	13	4	4	0	4	91	5	18

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	39	34	12	9	5	1	0	74	14	195
2020	LS-02	40	40	8	9	2	2	0	81	11	99
2020	LS-03	31	33	16	12	6	1	0	65	18	69
2020	LS-04	61	6	27	0	6	0	0	67	6	13
2019	LS	30	31	17	14	8	1	0	62	22	203
2019	LS-02	26	39	16	12	6	1	0	66	18	94
2019	LS-03	24	30	18	18	11	0	0	53	29	71
2019	LS-04	58	14	22	0	5	0	0	73	5	18
2018	LS	33	36	15	7	7	1	0	70	14	177
2018	LS-02	34	36	16	9	4	2	0	71	12	85
2018	LS-03	30	38	16	8	8	0	0	68	16	66
2018	LS-04	33	26	25	0	16	0	0	59	16	11
2017	LS	35	36	13	7	6	1	1	73	14	182
2017	LS-02	30	39	18	4	8	1	0	69	13	97
2017	LS-03	39	40	6	9	6	0	0	79	15	57
2017	LS-04	30	45	9	17	0	0	0	75	17	11
2014	LS	30	23	21	15	10	1	0	54	25	205
2014	LS-02	24	29	23	18	6	1	0	53	24	106
2014	LS-03	37	17	25	14	6	1	0	55	20	62
2014	LS-04	44	38	0	9	9	0	0	82	18	18

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	38	37	10	7	7	1	0	75	14	195
2020	LS-02	38	37	10	7	5	2	0	77	13	99
2020	LS-03	30	42	11	9	7	0	0	72	17	69
2020	LS-04	61	20	13	0	6	0	0	80	6	13
2019	LS	30	34	15	14	7	1	0	64	21	203
2019	LS-02	25	41	13	13	6	1	0	67	19	95
2019	LS-03	22	37	16	15	10	0	0	59	25	70
2019	LS-04	68	5	22	0	5	0	0	73	5	18
2018	LS	35	42	9	8	6	1	0	77	14	176
2018	LS-02	40	36	10	10	2	2	0	78	12	85
2018	LS-03	29	47	7	8	8	0	0	77	16	65
2018	LS-04	26	33	25	0	16	0	0	59	16	11
2017	LS	34	39	13	8	5	1	1	74	13	182
2017	LS-02	30	39	17	6	8	1	0	69	14	97
2017	LS-03	37	47	5	11	2	0	0	83	12	57
2017	LS-04	17	58	18	8	0	0	0	75	8	11
2014	LS	32	28	19	11	10	0	0	60	21	205
2014	LS-02	25	34	22	14	6	0	0	59	19	106
2014	LS-03	40	20	26	10	4	0	0	60	14	62
2014	LS-04	44	38	0	4	9	0	4	86	14	18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	38	23	18	7	7	6	1	66	15	196
2020	LS-02	37	23	19	6	6	9	0	66	13	100
2020	LS-03	33	25	20	7	9	6	1	62	17	69
2020	LS-04	61	20	6	7	6	0	0	81	13	13
2019	LS	28	35	13	10	10	3	1	66	20	203
2019	LS-02	19	46	12	10	10	2	1	67	20	94
2019	LS-03	26	29	16	14	12	4	0	57	26	71
2019	LS-04	59	32	9	0	0	0	0	91	0	18
2018	LS	33	34	12	8	8	4	1	70	17	177
2018	LS-02	32	37	7	10	5	7	1	75	17	85
2018	LS-03	31	32	21	7	6	1	1	65	13	66
2018	LS-04	42	25	7	0	26	0	0	67	26	11
2017	LS	34	28	18	7	9	4	0	65	16	182
2017	LS-02	28	26	19	9	12	5	1	58	22	97
2017	LS-03	39	32	17	6	5	2	0	72	11	57
2017	LS-04	38	37	17	9	0	0	0	75	9	11
2014	LS	33	22	14	13	13	4	1	58	27	205
2014	LS-02	27	28	16	16	6	5	2	59	24	106
2014	LS-03	36	22	14	12	11	4	1	61	24	62
2014	LS-04	69	9	9	4	9	0	0	78	13	18

Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	47	24	10	12	3	0	3	74	15	196
2020	LS-02	47	25	14	8	3	1	3	74	11	100
2020	LS-03	41	27	8	18	4	0	1	70	23	69
2020	LS-04	75	19	0	0	0	0	7	100	0	13
2019	LS	46	28	10	10	3	2	2	77	14	203
2019	LS-02	35	29	10	14	5	4	4	70	20	95
2019	LS-03	45	37	9	7	2	0	0	82	9	70
2019	LS-04	79	16	0	5	0	0	0	95	5	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	47	27	11	9	5	0	1	75	14	196
2020	LS-02	49	31	7	7	2	1	2	82	10	100
2020	LS-03	43	20	17	10	9	0	0	64	19	69
2020	LS-04	68	19	6	7	0	0	0	88	7	13
2019	LS	45	31	7	11	5	0	1	77	16	203
2019	LS-02	43	30	7	11	7	1	0	74	19	94
2019	LS-03	45	35	6	11	4	0	0	79	15	71
2019	LS-04	56	26	0	14	5	0	0	81	19	18
2018	LS	48	33	10	5	4	0	0	81	9	175
2018	LS-02	49	35	9	5	2	0	0	84	7	82
2018	LS-03	50	29	13	4	4	0	0	79	8	66
2018	LS-04	26	41	17	16	0	0	0	67	16	11
2017	LS	45	35	5	10	3	1	0	81	13	182
2017	LS-02	41	35	7	13	2	3	0	78	15	97
2017	LS-03	55	33	1	8	2	0	0	88	10	57
2017	LS-04	27	58	0	8	8	0	0	85	15	11
2014	LS	46	32	11	4	3	2	1	81	8	205
2014	LS-02	47	33	9	7	3	1	0	81	10	106
2014	LS-03	48	32	4	3	6	4	3	86	9	62
2014	LS-04	73	23	0	0	4	0	0	96	4	18

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	51	22	15	7	5	0	0	74	12	196
2020	LS-02	53	28	8	8	3	0	1	81	11	100
2020	LS-03	46	19	20	8	8	0	0	65	15	69
2020	LS-04	81	7	12	0	0	0	0	88	0	13
2019	LS	44	27	14	11	4	0	0	71	15	204
2019	LS-02	36	33	15	11	5	0	0	69	16	95
2019	LS-03	47	26	13	11	4	0	0	73	14	71
2019	LS-04	54	23	10	14	0	0	0	77	14	18
2018	LS	51	25	11	7	6	0	0	76	13	176
2018	LS-02	57	20	7	11	5	0	0	77	16	83
2018	LS-03	47	30	11	5	7	0	0	77	12	66
2018	LS-04	26	48	26	0	0	0	0	74	0	11
2017	LS	52	29	9	6	5	0	0	81	10	181
2017	LS-02	49	29	12	7	3	0	0	78	10	97
2017	LS-03	56	31	4	1	7	0	0	88	8	56
2017	LS-04	45	40	0	8	8	0	0	85	15	11
2014	LS	48	27	14	8	3	1	0	75	11	205
2014	LS-02	47	28	10	11	4	0	0	75	15	106
2014	LS-03	49	25	11	10	3	3	0	76	13	62
2014	LS-04	73	23	0	0	4	0	0	96	4	18

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	33	25	18	8	1	14	0	68	10	195
2020	LS-02	32	24	18	7	1	18	0	68	10	100
2020	LS-03	29	30	21	9	0	11	0	67	10	69
2020	LS-04	62	7	20	0	0	11	0	77	0	12
2019	LS	24	33	17	8	6	11	0	64	16	203
2019	LS-02	22	27	19	11	7	15	0	58	21	95
2019	LS-03	22	39	18	4	7	9	1	68	13	70
2019	LS-04	39	32	10	9	0	11	0	79	10	18
2018	LS	33	23	24	4	5	11	0	63	10	177
2018	LS-02	34	20	22	4	5	15	0	63	11	85
2018	LS-03	31	27	26	4	2	10	0	63	8	66
2018	LS-04	52	8	28	0	11	0	0	61	11	10
2017	LS	28	29	14	9	2	18	0	70	13	182
2017	LS-02	23	27	15	12	2	21	0	63	18	97
2017	LS-03	32	30	13	5	2	19	0	76	8	57
2017	LS-04	34	34	16	9	0	8	0	73	10	11
2014	LS	26	22	18	6	11	17	0	58	20	204
2014	LS-02	20	25	21	6	7	20	0	57	17	106
2014	LS-03	35	17	18	6	6	19	0	64	14	62
2014	LS-04	42	36	4	9	4	4	0	82	14	18

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	24	33	18	16	5	4	60	22	194
2020	LS-02	27	25	19	21	3	5	55	25	99
2020	LS-03	13	45	16	15	6	4	61	22	69
2020	LS-04	52	18	31	0	0	0	69	0	12
2019	LS	22	26	20	18	11	4	49	30	203
2019	LS-02	20	22	24	18	11	5	44	31	95
2019	LS-03	15	34	19	15	15	1	49	31	70
2019	LS-04	49	8	12	27	0	4	59	29	18
2018	LS	23	36	17	10	12	1	60	23	176
2018	LS-02	26	31	20	8	12	3	59	21	85
2018	LS-03	19	43	14	16	8	0	61	25	65
2018	LS-04	35	21	7	0	37	0	56	37	11
2017	LS	21	31	21	18	5	4	55	23	182
2017	LS-02	16	29	22	24	6	3	47	30	97
2017	LS-03	17	39	23	12	3	5	60	16	57
2017	LS-04	41	16	18	18	0	8	62	19	11
2014	LS	22	25	22	12	15	5	49	28	205
2014	LS-02	18	24	22	18	12	6	45	32	106
2014	LS-03	25	23	29	6	10	7	53	17	62
2014	LS-04	32	41	14	4	4	4	76	9	18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	18	28	20	20	5	9	50	28	195
2020	LS-02	23	24	17	22	4	11	52	29	100
2020	LS-03	6	34	23	18	9	10	44	30	69
2020	LS-04	32	30	24	14	0	0	62	14	12
2019	LS	14	25	21	16	13	11	44	32	202
2019	LS-02	13	22	21	16	11	17	42	33	95
2019	LS-03	9	29	24	15	18	6	40	35	70
2019	LS-04	35	20	12	14	14	4	58	30	17
2018	LS	20	25	25	12	12	6	48	26	177
2018	LS-02	20	22	28	9	11	10	47	22	84
2018	LS-03	19	26	23	18	11	2	47	30	66
2018	LS-04	6	36	14	17	26	0	42	44	11
2017	LS	16	24	21	21	7	12	45	32	182
2017	LS-02	15	15	22	27	6	15	35	39	97
2017	LS-03	10	30	23	14	11	11	45	29	57
2017	LS-04	26	23	17	26	0	8	53	28	11
2014	LS	15	23	19	17	15	10	43	36	205
2014	LS-02	10	22	18	24	14	12	36	43	106
2014	LS-03	20	21	31	13	7	8	44	22	62
2014	LS-04	16	62	4	9	4	4	82	14	18

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	17	38	17	21	5	2	56	27	195
2020	LS-02	20	35	18	21	3	2	57	25	100
2020	LS-03	7	37	17	28	9	2	45	37	69
2020	LS-04	43	37	13	7	0	0	80	7	12
2019	LS	12	27	17	26	15	4	40	42	202
2019	LS-02	8	26	19	26	15	6	36	44	94
2019	LS-03	12	25	18	23	22	0	38	45	70
2019	LS-04	25	29	7	30	5	4	56	37	18
2018	LS	15	29	19	18	16	2	45	35	178
2018	LS-02	16	24	19	20	17	4	41	39	85
2018	LS-03	15	32	19	18	14	1	48	33	66
2018	LS-04	13	29	14	17	26	0	42	44	11
2017	LS	11	35	20	20	8	5	49	30	182
2017	LS-02	12	21	27	25	9	7	35	36	97
2017	LS-03	8	46	17	16	8	5	57	25	57
2017	LS-04	0	83	8	9	0	0	83	9	11
2014	LS	13	29	18	18	19	3	43	38	204
2014	LS-02	12	29	16	24	16	4	42	42	105
2014	LS-03	12	36	25	10	13	4	50	24	62
2014	LS-04	15	28	25	27	4	0	43	31	18

Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	32	34	11	16	6	0	0	66	23	196
2020	LS-02	33	42	9	10	5	0	1	76	16	100
2020	LS-03	23	27	16	24	10	0	0	51	34	69
2020	LS-04	68	12	13	6	0	0	0	80	6	13
2019	LS	24	37	14	15	9	0	0	62	24	204
2019	LS-02	25	35	15	15	10	0	1	61	24	95
2019	LS-03	20	41	14	15	10	0	0	61	25	71
2019	LS-04	17	52	14	12	5	0	0	69	17	18
2018	LS	31	35	11	14	9	0	0	66	23	176
2018	LS-02	35	33	10	14	8	0	0	68	22	84
2018	LS-03	31	32	15	15	7	0	0	63	22	65
2018	LS-04	13	37	14	21	16	0	0	50	37	11
2017	LS	31	38	12	12	6	0	1	70	18	182
2017	LS-02	31	35	15	14	5	0	0	66	19	97
2017	LS-03	28	49	11	5	4	0	2	79	10	57
2017	LS-04	21	37	0	42	0	0	0	58	42	11
2014	LS	24	34	19	10	12	0	0	59	22	205
2014	LS-02	19	39	23	11	7	1	0	59	18	106
2014	LS-03	27	35	16	15	7	0	0	62	22	62
2014	LS-04	42	28	21	4	4	0	0	70	9	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	41	36	9	12	2	77	14	196
2020	LS-02	44	35	13	7	1	80	7	100
2020	LS-03	35	37	7	18	2	72	21	69
2020	LS-04	40	47	7	6	0	87	6	13
2019	LS	31	37	13	14	5	68	19	202
2019	LS-02	31	38	12	15	5	69	19	94
2019	LS-03	29	37	14	11	8	67	19	71
2019	LS-04	30	48	12	10	0	78	10	18
2018	LS	34	42	12	8	5	76	13	176
2018	LS-02	36	41	12	7	4	77	11	84
2018	LS-03	30	41	12	11	6	71	17	66
2018	LS-04	42	40	18	0	0	82	0	10
2017	LS	37	44	8	6	5	81	11	182
2017	LS-02	37	42	9	9	4	79	13	97
2017	LS-03	35	49	8	3	4	85	7	57
2017	LS-04	30	46	9	8	8	76	15	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	44	27	11	11	7	0	0	71	18	195
2020	LS-02	44	34	8	7	7	1	0	78	14	99
2020	LS-03	38	26	12	19	5	0	0	64	25	69
2020	LS-04	81	0	19	0	0	0	0	81	0	13
2019	LS	43	27	9	15	5	0	1	71	21	204
2019	LS-02	36	31	12	11	9	1	1	68	20	95
2019	LS-03	49	24	7	20	1	0	0	72	21	71
2019	LS-04	47	26	9	9	10	0	0	73	19	18
2018	LS	47	28	10	10	5	0	0	75	15	176
2018	LS-02	45	30	12	10	3	0	0	76	13	83
2018	LS-03	48	25	12	10	5	0	0	72	15	66
2018	LS-04	43	41	0	16	0	0	0	84	16	11
2017	LS	39	40	12	5	3	0	1	80	8	181
2017	LS-02	35	42	16	3	2	1	1	79	5	97
2017	LS-03	44	41	5	5	4	0	0	86	10	57
2017	LS-04	37	54	0	0	9	0	0	91	9	10
2014	LS	38	35	8	15	3	1	0	73	19	205
2014	LS-02	34	41	8	12	4	0	0	75	17	106
2014	LS-03	39	34	13	8	3	3	0	75	11	62
2014	LS-04	73	18	4	0	4	0	0	91	4	18

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	36	44	9	10	1	0	80	10	193
2020	LS-02	32	51	7	10	0	0	83	10	99
2020	LS-03	33	40	16	10	1	0	73	12	68
2020	LS-04	72	21	7	0	0	0	93	0	12
2019	LS	27	42	11	15	4	0	70	19	202
2019	LS-02	27	44	11	13	5	0	71	18	95
2019	LS-03	22	46	11	18	4	0	68	21	70
2019	LS-04	35	33	11	17	4	0	67	21	18
2018	LS	32	47	4	13	4	0	79	17	177
2018	LS-02	33	48	6	12	1	0	81	13	84
2018	LS-03	27	53	3	13	4	0	80	17	66
2018	LS-04	36	30	7	17	10	0	66	28	11
2017	LS	31	44	10	11	4	0	75	15	181
2017	LS-02	24	50	11	11	4	0	75	15	96
2017	LS-03	36	39	8	17	0	0	75	17	57
2017	LS-04	25	54	13	0	8	0	79	8	11
2014	LS	27	36	11	19	7	1	63	26	205
2014	LS-02	17	46	12	18	6	1	64	24	106
2014	LS-03	26	31	11	20	10	1	58	31	62
2014	LS-04	43	27	21	4	4	0	70	9	18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	48	20	16	8	5	3	1	71	13	196
2020	LS-02	50	24	15	3	5	3	0	76	8	100
2020	LS-03	43	19	16	13	4	3	1	65	18	69
2020	LS-04	75	0	19	0	0	0	7	80	0	13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	18	33	20	15	10	3	1	53	26	196
2020	LS-02	24	26	23	16	9	2	1	51	26	100
2020	LS-03	10	38	19	14	16	3	0	49	31	69
2020	LS-04	42	29	19	0	0	10	0	79	0	13
2019	LS	14	34	20	17	12	4	0	50	30	203
2019	LS-02	13	28	22	21	13	5	0	42	35	95
2019	LS-03	12	34	23	15	14	2	0	47	30	71
2019	LS-04	21	45	12	9	5	8	0	73	15	18
2018	LS	16	33	17	19	13	3	0	50	32	176
2018	LS-02	16	34	18	19	9	4	0	53	29	84
2018	LS-03	11	35	18	21	13	3	0	47	35	65
2018	LS-04	29	21	7	17	26	0	0	50	44	11
2017	LS	19	34	17	15	10	5	0	56	27	182
2017	LS-02	18	29	16	18	15	4	0	49	35	97
2017	LS-03	18	42	16	16	3	5	0	63	20	57
2017	LS-04	9	48	30	14	0	0	0	56	14	11
2014	LS	22	24	14	25	10	2	1	48	37	205
2014	LS-02	18	24	17	21	15	4	1	44	38	106
2014	LS-03	25	22	14	26	10	1	3	48	37	62
2014	LS-04	39	38	5	9	9	0	0	77	18	18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	17	21	17	19	22	3	3	40	43	196
2020	LS-02	17	22	14	22	21	4	1	40	45	100
2020	LS-03	11	16	21	21	26	2	1	29	50	69
2020	LS-04	32	17	22	13	0	0	15	58	15	13
2019	LS	8	26	15	21	23	4	3	37	47	204
2019	LS-02	7	22	12	27	24	5	3	31	55	95
2019	LS-03	8	25	20	20	24	4	0	34	45	71
2019	LS-04	4	48	19	9	4	4	13	62	15	18
2018	LS	12	23	17	22	22	2	2	37	46	178
2018	LS-02	12	25	9	25	24	3	1	38	52	85
2018	LS-03	13	25	22	23	18	0	0	37	41	66
2018	LS-04	7	13	10	14	26	13	16	28	57	11
2017	LS	13	22	17	18	24	4	3	37	45	182
2017	LS-02	11	16	15	16	34	6	2	30	53	97
2017	LS-03	13	31	20	24	11	2	0	45	35	57
2017	LS-04	0	43	13	14	17	0	13	49	36	11
2014	LS	10	24	14	18	28	4	3	37	49	205
2014	LS-02	9	17	16	22	28	4	4	28	55	106
2014	LS-03	11	28	16	16	19	6	4	43	39	62
2014	LS-04	11	45	16	4	18	4	0	59	24	18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	56	22	10	2	2	1	7	85	4	195
2020	LS-02	59	19	14	0	2	2	5	83	2	100
2020	LS-03	48	27	8	4	4	0	9	82	9	69
2020	LS-04	47	32	0	0	0	0	20	100	0	12
2019	LS	51	23	12	6	4	0	5	77	10	204
2019	LS-02	45	21	17	4	7	0	6	70	12	95
2019	LS-03	53	27	8	7	3	0	2	82	10	71
2019	LS-04	74	4	9	5	0	0	8	85	5	18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	45	24	17	6	2	2	5	74	8	195
2020	LS-02	46	26	14	5	2	2	5	77	7	100
2020	LS-03	38	24	21	9	2	1	4	65	12	69
2020	LS-04	67	6	7	0	0	0	20	91	0	12
2019	LS	41	25	19	5	5	1	3	70	10	204
2019	LS-02	41	28	16	6	4	3	2	73	11	95
2019	LS-03	37	21	30	4	5	0	2	60	9	71
2019	LS-04	58	25	0	0	9	0	8	91	9	18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	77	7	3	0	2	3	7	94	3	192
2020	LS-02	73	10	5	0	1	5	6	94	1	97
2020	LS-03	78	7	2	0	3	2	7	94	3	69
2020	LS-04	80	0	0	0	0	0	20	100	0	12
2019	LS	78	5	3	2	3	4	5	92	5	201
2019	LS-02	82	7	3	0	1	5	2	96	1	93
2019	LS-03	71	7	4	3	6	2	7	86	10	71
2019	LS-04	78	0	4	0	0	0	18	95	0	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	75	8	2	1	1	2	12	96	2	195
2020	LS-02	75	4	2	1	1	2	15	95	2	100
2020	LS-03	70	17	1	0	1	1	10	97	1	69
2020	LS-04	80	0	0	0	0	0	20	100	0	12
2019	LS	76	8	0	2	2	1	10	95	4	203
2019	LS-02	77	10	0	1	1	0	11	98	2	94
2019	LS-03	73	8	1	5	4	2	7	89	9	71
2019	LS-04	83	0	0	0	0	0	17	100	0	18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	35	37	10	11	6	0	72	17	196
2020	LS-02	32	41	12	10	4	1	74	14	100
2020	LS-03	28	39	12	11	10	0	67	20	69
2020	LS-04	75	13	0	12	0	0	88	12	13
2019	LS	26	35	10	19	10	0	61	29	204
2019	LS-02	19	36	12	24	9	0	55	33	95
2019	LS-03	29	33	11	15	12	0	62	27	71
2019	LS-04	53	34	5	5	4	0	86	9	18
2018	LS	29	44	10	9	7	0	73	17	178
2018	LS-02	26	46	8	12	8	0	71	20	85
2018	LS-03	32	41	15	10	2	0	74	11	66
2018	LS-04	49	18	7	0	26	0	67	26	11
2017	LS	35	44	8	9	4	0	79	13	182
2017	LS-02	29	43	11	12	5	0	72	17	97
2017	LS-03	40	49	2	7	2	0	88	10	57
2017	LS-04	43	50	0	8	0	0	92	8	11
2014	LS	26	40	10	11	13	0	66	24	205
2014	LS-02	19	39	15	18	10	0	58	28	106
2014	LS-03	31	44	11	4	8	1	76	13	62
2014	LS-04	39	43	0	13	4	0	82	18	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	36	35	14	8	7	0	0	70	15	196
2020	LS-02	32	42	13	7	6	0	0	74	13	100
2020	LS-03	29	31	22	9	10	0	0	60	18	69
2020	LS-04	75	13	0	12	0	0	0	88	12	13
2019	LS	28	35	12	16	9	0	0	63	25	203
2019	LS-02	17	37	15	20	10	1	0	54	31	94
2019	LS-03	33	33	11	16	7	0	0	66	23	71
2019	LS-04	58	38	4	0	0	0	0	96	0	18
2018	LS	37	38	11	7	6	0	0	75	13	178
2018	LS-02	33	38	14	7	8	0	0	72	15	85
2018	LS-03	44	36	9	8	2	0	0	80	11	66
2018	LS-04	42	32	16	10	0	0	0	74	10	11
2017	LS	37	35	15	10	4	0	0	72	14	182
2017	LS-02	29	38	16	11	5	0	1	68	17	97
2017	LS-03	49	33	10	8	0	0	0	82	8	57
2017	LS-04	20	54	9	17	0	0	0	75	17	11
2014	LS	32	31	15	16	6	0	0	64	22	205
2014	LS-02	24	36	18	15	6	0	0	61	22	106
2014	LS-03	43	27	13	9	7	1	0	71	16	62
2014	LS-04	43	22	26	4	4	0	0	65	9	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	34	44	9	9	3	0	0	78	12	194
2020	LS-02	36	48	9	5	2	0	0	84	7	98
2020	LS-03	26	43	13	14	4	0	0	69	18	69
2020	LS-04	52	29	7	6	7	0	0	81	13	13
2019	LS	26	40	7	18	8	1	0	67	26	203
2019	LS-02	29	33	9	21	7	0	0	62	28	95
2019	LS-03	21	42	6	24	5	2	0	64	29	70
2019	LS-04	27	64	0	0	9	0	0	91	9	18
2018	LS	33	34	12	11	9	0	0	68	20	177
2018	LS-02	38	34	12	9	7	1	0	73	15	85
2018	LS-03	28	33	17	16	7	0	0	60	23	66
2018	LS-04	26	30	0	10	33	0	0	56	44	11
2017	LS	35	35	14	10	5	0	0	70	16	182
2017	LS-02	29	42	15	9	5	0	0	72	14	97
2017	LS-03	42	34	7	12	4	0	0	76	17	57
2017	LS-04	29	23	30	17	0	0	0	53	17	11
2014	LS	33	29	11	21	6	1	0	62	27	205
2014	LS-02	27	35	15	15	6	1	1	63	21	106
2014	LS-03	40	23	11	16	8	1	0	64	25	62
2014	LS-04	43	35	4	13	4	0	0	78	18	18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	21	40	16	13	6	3	63	20	195
2020	LS-02	21	39	19	10	6	5	62	17	100
2020	LS-03	13	44	13	20	6	3	59	27	69
2020	LS-04	58	26	16	0	0	0	84	0	13
2019	LS	17	38	16	17	7	5	58	25	204
2019	LS-02	13	34	19	18	8	8	51	28	95
2019	LS-03	15	42	15	19	7	2	58	27	71
2019	LS-04	30	39	22	9	0	0	69	9	18
2018	LS	19	39	17	10	9	6	61	21	177
2018	LS-02	21	31	17	9	12	10	58	23	84
2018	LS-03	16	45	18	15	3	3	63	18	66
2018	LS-04	29	38	7	0	26	0	67	26	11
2017	LS	19	43	16	14	4	4	65	18	182
2017	LS-02	15	41	17	15	6	6	60	22	97
2017	LS-03	20	50	18	8	2	2	71	10	57
2017	LS-04	13	54	9	24	0	0	67	24	11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	43	37	9	9	2	0	0	80	11	196
2020	LS-02	41	39	12	5	2	0	0	80	8	100
2020	LS-03	40	37	9	11	4	0	0	77	15	69
2020	LS-04	63	24	0	13	0	0	0	87	13	13
2019	LS	40	33	11	11	5	0	0	74	16	202
2019	LS-02	37	34	14	9	6	0	0	71	15	93
2019	LS-03	38	34	10	12	5	0	0	73	17	71
2019	LS-04	57	29	0	5	5	4	0	90	10	18
2018	LS	45	39	7	5	4	0	0	84	9	177
2018	LS-02	42	40	9	5	3	0	0	82	9	84
2018	LS-03	46	39	6	2	6	0	0	85	8	66
2018	LS-04	33	57	0	10	0	0	0	90	10	11
2017	LS	41	40	9	7	3	0	0	81	10	182
2017	LS-02	32	45	11	9	4	0	0	77	13	97
2017	LS-03	54	33	4	6	2	0	0	87	9	57
2017	LS-04	24	51	9	16	0	0	0	75	16	11
2014	LS	36	34	14	11	4	0	0	71	15	205
2014	LS-02	37	40	10	9	4	0	0	77	13	106
2014	LS-03	37	31	22	3	5	0	1	70	8	62
2014	LS-04	37	32	26	4	0	0	0	70	4	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	42	34	17	4	5	0	75	8	196
2020	LS-02	47	36	15	2	1	0	82	3	100
2020	LS-03	29	35	22	6	7	0	64	13	69
2020	LS-04	63	12	6	6	13	0	75	19	13
2019	LS	36	34	18	6	5	0	70	12	201
2019	LS-02	38	38	15	6	1	1	77	7	92
2019	LS-03	33	31	21	9	5	0	65	14	71
2019	LS-04	41	16	25	4	14	0	57	18	18
2018	LS	38	34	17	5	6	1	72	10	178
2018	LS-02	46	32	14	2	4	2	80	6	85
2018	LS-03	32	36	20	5	7	0	68	12	66
2018	LS-04	19	49	18	7	7	0	68	14	11
2017	LS	43	35	14	3	3	1	79	6	182
2017	LS-02	47	38	8	4	2	1	86	6	97
2017	LS-03	44	31	19	0	7	0	75	7	57
2017	LS-04	7	63	9	9	0	13	80	10	11
2014	LS	30	35	23	8	5	0	65	13	205
2014	LS-02	39	33	16	7	5	0	72	12	106
2014	LS-03	26	44	15	8	6	1	71	14	62
2014	LS-04	9	51	18	14	9	0	59	23	18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	31	69	196
2020	LS-02	33	67	100
2020	LS-03	35	65	69
2020	LS-04	19	81	13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	48	20	10	3	7	12	84	4	195
2020	LS-02	46	18	8	1	11	16	88	2	99
2020	LS-03	43	25	11	7	5	10	79	8	69
2020	LS-04	78	0	13	0	0	9	86	0	13

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	LS	13	51	36	196
2020	LS-02	14	49	37	100
2020	LS-03	9	54	37	69
2020	LS-04	13	68	19	13
2019	LS	22	47	31	204
2019	LS-02	17	51	33	95
2019	LS-03	26	42	32	71
2019	LS-04	23	53	23	18
2018	LS	14	52	34	177
2018	LS-02	12	57	31	85
2018	LS-03	14	46	41	65
2018	LS-04	25	42	33	11
2017	LS	19	54	27	182
2017	LS-02	19	53	27	97
2017	LS-03	14	59	27	57
2017	LS-04	25	52	22	11
2014	LS	19	42	39	205
2014	LS-02	11	46	43	106
2014	LS-03	16	43	41	62
2014	LS-04	9	44	47	18

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	LS	31	19	36	6	3	4	27
2020	LS-02	40	18	22	6	6	7	14
2019	LS	14	30	35	4	15	2	43
2019	LS-02	8	32	23	12	25	0	15
2019	LS-03	20	27	49	0	4	0	15
2018	LS	15	26	49	3	0	7	26
2018	LS-02	0	44	40	7	0	9	10
2017	LS	26	11	30	10	9	14	32
2017	LS-02	19	10	23	18	11	20	18
2014	LS	19	7	22	39	9999	14	28
2014	LS-02	26	9	46	8	9999	12	12

Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	50	35	9	6	1	0	84	7	195
2020	LS-02	50	35	10	4	2	0	85	6	99
2020	LS-03	44	37	10	9	0	0	81	9	69
2020	LS-04	71	22	6	0	0	0	94	0	13
2019	LS	45	37	6	4	6	0	83	10	204
2019	LS-02	40	42	5	7	7	0	82	13	95
2019	LS-03	41	40	11	2	6	0	81	9	71
2019	LS-04	66	30	0	0	4	0	96	4	18
2018	LS	43	45	3	5	4	0	88	9	178
2018	LS-02	48	40	5	6	1	0	88	7	85
2018	LS-03	33	58	2	4	3	0	91	7	66
2018	LS-04	46	24	8	7	16	0	70	23	11
2017	LS	51	38	5	2	3	0	89	5	182
2017	LS-02	49	40	4	2	4	0	90	6	97
2017	LS-03	46	42	6	2	4	0	88	6	57
2017	LS-04	75	17	9	0	0	0	91	0	11
2014	LS	44	33	9	11	2	0	77	14	205
2014	LS-02	38	41	12	5	3	1	80	8	106
2014	LS-03	47	31	11	8	3	0	78	11	62
2014	LS-04	73	18	4	4	0	0	91	4	18

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	26	51	13	5	2	2	79	7	196
2020	LS-02	26	50	16	4	2	2	77	6	100
2020	LS-03	19	57	14	5	1	3	79	6	69
2020	LS-04	65	23	6	0	6	0	88	6	13
2019	LS	27	47	11	9	4	1	75	14	204
2019	LS-02	21	52	13	10	4	1	74	14	95
2019	LS-03	28	41	14	9	6	3	70	15	71
2019	LS-04	39	47	0	14	0	0	86	14	18
2018	LS	29	44	16	6	4	2	74	10	178
2018	LS-02	29	40	19	11	0	2	70	11	85
2018	LS-03	31	44	15	0	9	1	76	9	66
2018	LS-04	23	53	24	0	0	0	76	0	11
2017	LS	28	46	12	10	4	0	74	14	181
2017	LS-02	24	48	10	13	5	1	72	18	96
2017	LS-03	29	46	13	11	2	0	75	12	57
2017	LS-04	35	47	18	0	0	0	82	0	11
2014	LS	23	38	14	16	7	2	62	24	205
2014	LS-02	23	35	16	15	7	3	60	23	106
2014	LS-03	21	47	15	6	7	4	71	14	62
2014	LS-04	35	52	9	0	4	0	87	4	18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	5	15	40	27	11	1	0	39	20	195
2020	LS-02	2	9	35	35	18	1	1	53	11	100
2020	LS-03	9	21	48	17	2	3	0	20	31	68
2020	LS-04	0	0	41	41	18	0	0	59	0	13
2019	LS	9	20	38	24	7	1	0	32	30	202
2019	LS-02	6	19	35	27	10	2	1	38	26	94
2019	LS-03	15	20	44	18	3	0	0	21	35	70
2019	LS-04	0	34	16	35	10	4	0	47	36	18
2018	LS	7	21	36	21	12	0	2	34	29	177
2018	LS-02	4	13	33	28	21	0	1	49	17	85
2018	LS-03	2	32	43	18	1	0	3	20	35	65
2018	LS-04	44	30	14	6	0	0	6	7	78	11
2017	LS	9	16	33	29	10	0	2	41	25	180
2017	LS-02	10	15	34	26	14	0	1	40	25	97
2017	LS-03	6	14	35	33	7	0	6	42	21	56
2017	LS-04	8	44	39	9	0	0	0	9	52	11
2014	LS	7	27	36	20	7	0	2	28	36	205
2014	LS-02	6	30	37	19	6	0	2	25	37	106
2014	LS-03	11	26	34	19	7	0	4	26	38	62
2014	LS-04	13	30	24	29	5	0	0	34	43	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	6	11	31	31	21	1	1	52	17	194
2020	LS-02	5	11	23	35	24	2	1	60	16	98
2020	LS-03	7	11	39	30	11	0	1	42	19	69
2020	LS-04	7	0	13	18	63	0	0	80	7	13
2019	LS	10	19	22	30	15	4	0	47	30	204
2019	LS-02	6	19	23	32	15	4	1	50	26	95
2019	LS-03	16	17	22	35	7	3	0	43	34	71
2019	LS-04	9	23	23	5	36	4	0	43	33	18
2018	LS	9	19	24	30	16	1	1	46	29	177
2018	LS-02	3	13	26	32	23	2	1	56	17	85
2018	LS-03	9	27	23	31	8	0	2	40	36	65
2018	LS-04	37	30	21	13	0	0	0	13	66	11
2017	LS	7	14	31	24	19	2	3	46	22	179
2017	LS-02	5	14	32	22	22	3	2	47	19	95
2017	LS-03	9	12	29	33	11	2	4	47	22	56
2017	LS-04	0	37	41	0	13	0	9	14	40	11
2014	LS	15	31	23	18	10	1	2	29	47	205
2014	LS-02	18	30	24	16	9	1	2	26	50	106
2014	LS-03	15	20	27	23	9	1	4	34	37	62
2014	LS-04	13	34	14	29	10	0	0	39	47	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	8	22	32	23	12	1	2	36	31	196
2020	LS-02	6	20	27	27	18	2	2	46	26	100
2020	LS-03	14	22	34	25	2	1	3	28	37	69
2020	LS-04	0	16	37	12	34	0	0	46	16	13
2019	LS	19	18	36	14	10	2	2	24	38	204
2019	LS-02	12	20	34	15	13	2	4	30	34	95
2019	LS-03	29	19	29	17	3	2	0	21	49	71
2019	LS-04	19	4	63	4	10	0	0	14	23	18
2018	LS	15	23	32	19	8	1	2	28	39	177
2018	LS-02	9	20	25	29	12	1	4	43	31	85
2018	LS-03	16	27	40	12	3	1	2	15	44	65
2018	LS-04	44	23	21	6	6	0	0	13	66	11
2017	LS	14	21	33	16	10	1	6	27	37	180
2017	LS-02	12	17	29	23	11	1	6	37	32	96
2017	LS-03	9	23	44	8	10	0	6	20	34	56
2017	LS-04	18	53	30	0	0	0	0	0	70	11
2014	LS	15	27	19	19	10	8	3	32	47	205
2014	LS-02	14	28	20	21	10	4	2	33	45	106
2014	LS-03	18	20	25	22	10	1	4	34	40	62
2014	LS-04	23	38	17	18	5	0	0	22	61	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	4	8	32	35	20	1	0	56	12	195
2020	LS-02	2	8	30	34	24	2	0	59	10	99
2020	LS-03	6	6	40	39	8	0	1	47	12	69
2020	LS-04	6	13	16	24	40	0	0	64	20	13
2019	LS	5	6	30	45	14	0	0	59	11	201
2019	LS-02	3	5	24	47	19	0	1	68	9	94
2019	LS-03	5	4	35	51	5	0	0	56	9	70
2019	LS-04	5	18	35	22	20	0	0	42	23	17
2018	LS	5	10	30	38	15	1	0	54	16	176
2018	LS-02	4	7	26	38	21	2	1	61	12	84
2018	LS-03	1	10	35	47	7	0	0	54	11	65
2018	LS-04	16	33	31	8	13	0	0	20	49	11
2017	LS	6	10	26	40	16	0	2	57	16	181
2017	LS-02	7	11	21	42	18	0	2	61	18	96
2017	LS-03	3	4	35	44	11	0	2	56	8	57
2017	LS-04	0	27	44	29	0	0	0	29	27	11
2014	LS	4	10	34	37	12	1	3	51	14	205
2014	LS-02	3	10	32	37	15	0	3	54	13	106
2014	LS-03	6	8	35	36	8	3	4	47	15	62
2014	LS-04	4	18	49	24	5	0	0	29	22	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	16	21	31	17	13	1	1	31	37	196
2020	LS-02	13	14	31	21	18	2	2	40	27	100
2020	LS-03	21	21	39	13	6	0	1	19	42	69
2020	LS-04	26	7	21	10	36	0	0	46	33	13
2019	LS	24	26	28	14	8	0	0	22	49	204
2019	LS-02	19	21	31	19	11	0	0	30	40	95
2019	LS-03	29	31	26	12	2	0	0	14	61	71
2019	LS-04	23	36	27	6	8	0	0	14	59	18
2018	LS	23	23	26	15	9	2	2	25	48	178
2018	LS-02	16	18	25	19	17	3	2	37	36	85
2018	LS-03	27	27	31	12	0	0	3	13	55	66
2018	LS-04	44	37	13	0	6	0	0	6	81	11
2017	LS	25	25	21	16	9	1	2	26	53	181
2017	LS-02	24	24	20	15	12	3	1	28	51	97
2017	LS-03	24	26	20	22	4	0	4	27	52	56
2017	LS-04	26	41	34	0	0	0	0	0	66	11
2014	LS	30	27	22	11	7	1	3	18	59	205
2014	LS-02	28	25	29	9	8	1	1	17	54	106
2014	LS-03	24	33	21	10	7	0	6	18	60	62
2014	LS-04	18	44	22	17	0	0	0	17	61	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	7	10	28	28	24	1	3	54	17	196
2020	LS-02	3	7	23	30	31	2	3	65	11	100
2020	LS-03	12	11	30	29	16	0	1	45	24	69
2020	LS-04	0	7	19	28	46	0	0	74	7	13
2019	LS	17	9	28	26	17	1	2	44	27	204
2019	LS-02	9	6	31	26	22	2	4	51	16	95
2019	LS-03	27	7	25	30	10	0	0	41	34	71
2019	LS-04	22	13	23	12	30	0	0	42	35	18
2018	LS	15	14	25	26	17	2	2	44	31	177
2018	LS-02	6	12	20	30	24	4	3	58	20	85
2018	LS-03	19	17	26	29	7	0	2	37	36	65
2018	LS-04	44	16	34	0	6	0	0	6	59	11
2017	LS	8	20	23	25	17	2	5	45	30	181
2017	LS-02	6	14	26	25	24	2	3	51	22	97
2017	LS-03	6	24	18	34	12	0	7	49	32	56
2017	LS-04	18	59	23	0	0	0	0	0	77	11
2014	LS	8	23	20	24	16	2	6	44	34	204
2014	LS-02	6	17	24	29	16	4	4	49	24	105
2014	LS-03	11	23	23	18	14	0	12	36	38	62
2014	LS-04	21	18	13	34	15	0	0	49	38	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	11	18	36	19	14	1	1	33	30	195
2020	LS-02	9	10	34	25	18	3	2	45	20	100
2020	LS-03	15	25	40	14	5	0	1	19	41	68
2020	LS-04	0	13	37	25	25	0	0	50	13	13
2019	LS	15	24	32	20	6	0	3	27	40	203
2019	LS-02	8	27	28	26	6	0	6	33	37	94
2019	LS-03	26	20	35	15	4	0	0	20	46	71
2019	LS-04	12	27	29	18	10	4	0	29	41	18
2018	LS	19	20	32	18	8	2	2	27	40	174
2018	LS-02	15	16	25	27	11	3	2	40	33	83
2018	LS-03	19	23	38	14	4	0	2	18	43	65
2018	LS-04	44	23	15	7	6	6	0	14	70	11
2017	LS	17	19	35	15	8	3	3	24	39	182
2017	LS-02	13	19	32	19	9	5	3	31	35	97
2017	LS-03	14	18	44	14	5	3	2	20	33	57
2017	LS-04	8	46	46	0	0	0	0	0	54	11
2014	LS	17	22	29	13	14	2	3	29	41	202
2014	LS-02	14	19	37	14	11	3	2	26	35	103
2014	LS-03	20	25	28	16	5	1	4	23	48	62
2014	LS-04	27	30	29	10	5	0	0	15	57	18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	8	15	42	26	10	0	0	35	22	196
2020	LS-02	6	14	45	27	7	1	1	35	20	100
2020	LS-03	10	17	45	21	7	0	0	28	27	69
2020	LS-04	6	7	25	44	18	0	0	62	13	13
2019	LS	13	26	34	22	5	0	0	27	39	204
2019	LS-02	13	20	40	22	5	0	0	27	33	95
2019	LS-03	17	31	33	16	3	0	0	20	48	71
2019	LS-04	4	38	24	30	4	0	0	34	42	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	15	33	21	23	3	5	0	50	28	196
2020	LS-02	17	30	17	27	3	5	1	50	32	100
2020	LS-03	9	38	23	21	4	6	0	49	27	69
2020	LS-04	40	23	31	7	0	0	0	62	7	13
2019	LS	10	30	26	19	13	2	0	41	33	204
2019	LS-02	10	30	28	22	8	1	0	41	30	95
2019	LS-03	4	29	26	19	18	4	0	34	39	71
2019	LS-04	12	39	21	19	5	4	0	53	25	18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	49	26	7	11	7	0	0	76	18	195
2020	LS-02	47	31	4	13	4	1	0	79	17	99
2020	LS-03	44	22	12	12	11	0	0	65	23	69
2020	LS-04	81	19	0	0	0	0	0	100	0	13
2019	LS	41	28	9	13	8	0	0	69	22	204
2019	LS-02	36	29	11	17	7	1	0	65	24	95
2019	LS-03	33	32	9	14	12	0	0	65	26	71
2019	LS-04	64	27	0	9	0	0	0	91	9	18
2018	LS	41	32	10	12	4	1	0	74	16	178
2018	LS-02	38	33	9	15	4	1	0	71	20	85
2018	LS-03	41	28	14	13	1	2	0	71	14	66
2018	LS-04	39	54	7	0	0	0	0	93	0	11
2017	LS	47	33	6	9	4	0	0	80	13	182
2017	LS-02	37	36	8	13	5	1	0	74	18	97
2017	LS-03	59	24	6	7	4	0	0	83	11	57
2017	LS-04	34	58	0	0	8	0	0	92	8	11
2014	LS	47	27	6	9	9	1	0	75	19	205
2014	LS-02	43	30	10	11	5	0	1	74	16	106
2014	LS-03	52	28	4	11	3	3	0	82	14	62
2014	LS-04	59	23	4	9	4	0	0	82	13	18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	52	34	5	6	3	0	86	9	196
2020	LS-02	58	32	4	4	2	0	90	5	100
2020	LS-03	37	43	7	10	3	0	80	13	69
2020	LS-04	81	19	0	0	0	0	100	0	13
2019	LS	48	33	7	9	3	0	81	12	204
2019	LS-02	48	35	7	8	2	1	83	10	95
2019	LS-03	39	35	9	11	5	0	74	17	71
2019	LS-04	51	41	4	4	0	0	92	4	18
2018	LS	52	32	6	6	3	0	84	10	178
2018	LS-02	55	23	8	10	4	0	78	14	85
2018	LS-03	47	42	8	4	0	0	89	4	66
2018	LS-04	46	47	0	7	0	0	93	7	11
2017	LS	53	36	5	4	2	0	89	7	181
2017	LS-02	46	39	6	5	4	0	86	8	97
2017	LS-03	62	31	4	3	0	0	92	3	57
2017	LS-04	34	58	0	8	0	0	92	8	11
2014	LS	49	35	5	9	3	0	84	11	205
2014	LS-02	45	42	6	4	3	0	87	7	106
2014	LS-03	57	31	4	4	4	0	88	8	62
2014	LS-04	69	18	9	0	4	0	87	4	18

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	44	36	9	7	3	1	81	10	195
2020	LS-02	42	39	11	3	3	2	83	6	99
2020	LS-03	38	41	5	14	3	0	79	17	69
2020	LS-04	74	12	14	0	0	0	86	0	13
2019	LS	41	36	9	8	4	2	79	12	204
2019	LS-02	35	39	9	11	2	4	77	13	95
2019	LS-03	34	42	12	5	6	0	76	12	71
2019	LS-04	69	28	4	0	0	0	96	0	18
2018	LS	39	42	6	11	2	0	81	13	178
2018	LS-02	39	40	5	13	2	1	79	16	85
2018	LS-03	38	48	6	8	0	0	86	8	66
2018	LS-04	34	35	14	16	0	0	70	16	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	29	37	18	11	4	2	67	15	195
2020	LS-02	30	40	19	5	2	5	73	7	100
2020	LS-03	19	38	19	19	5	0	57	24	69
2020	LS-04	52	27	21	0	0	0	79	0	12
2019	LS	27	40	15	12	5	1	67	17	204
2019	LS-02	28	37	17	12	5	1	65	17	95
2019	LS-03	20	44	16	13	7	1	64	20	71
2019	LS-04	30	52	14	4	0	0	83	4	18
2018	LS	32	42	11	10	3	3	76	13	175
2018	LS-02	30	43	14	10	0	4	75	11	85
2018	LS-03	28	45	10	8	5	4	76	14	65
2018	LS-04	52	24	8	16	0	0	76	16	11
2017	LS	33	40	14	8	1	3	75	10	181
2017	LS-02	33	34	16	13	2	2	68	15	96
2017	LS-03	30	53	12	1	2	2	85	3	57
2017	LS-04	20	72	0	8	0	0	92	8	11
2014	LS	35	34	11	10	4	6	74	14	205
2014	LS-02	32	42	14	5	2	5	78	8	106
2014	LS-03	38	31	15	3	7	6	74	11	62
2014	LS-04	56	27	0	9	9	0	82	18	18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	36	35	16	5	4	4	0	74	9	196
2020	LS-02	38	37	14	4	2	6	0	79	6	100
2020	LS-03	26	39	20	6	5	3	1	68	12	69
2020	LS-04	64	22	7	7	0	0	0	86	7	13
2019	LS	36	42	14	2	3	3	0	79	6	202
2019	LS-02	39	42	15	1	1	3	0	83	2	93
2019	LS-03	27	45	16	4	6	3	0	74	10	71
2019	LS-04	41	42	8	5	0	4	0	87	5	18
2018	LS	37	35	15	3	2	8	0	78	6	177
2018	LS-02	32	38	13	2	3	13	0	80	6	85
2018	LS-03	36	34	20	2	2	5	0	73	5	66
2018	LS-04	66	26	0	8	0	0	0	92	8	11
2017	LS	34	38	13	7	3	6	0	77	10	182
2017	LS-02	27	39	13	9	4	7	1	71	15	97
2017	LS-03	42	40	12	4	2	0	0	82	5	57
2017	LS-04	35	58	0	8	0	0	0	92	8	11
2014	LS	38	30	16	5	3	8	0	74	8	205
2014	LS-02	40	33	12	7	3	6	0	77	10	106
2014	LS-03	36	32	13	4	4	10	0	76	10	62
2014	LS-04	60	27	9	4	0	0	0	87	4	18

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	48	35	6	7	3	1	0	83	10	194
2020	LS-02	46	37	8	5	2	2	0	85	7	99
2020	LS-03	45	33	5	13	4	0	0	78	17	68
2020	LS-04	73	14	13	0	0	0	0	87	0	13
2019	LS	41	36	10	9	3	0	0	78	12	204
2019	LS-02	37	40	11	9	2	1	0	78	11	95
2019	LS-03	36	38	13	9	5	0	0	73	13	71
2019	LS-04	69	18	5	9	0	0	0	86	9	18
2018	LS	43	40	7	8	2	0	0	83	10	177
2018	LS-02	43	37	8	12	1	0	0	80	13	85
2018	LS-03	40	45	6	7	2	0	0	84	9	66
2018	LS-04	59	30	10	0	0	0	0	90	0	11
2017	LS	43	38	10	4	5	1	1	82	8	182
2017	LS-02	40	40	11	2	6	1	0	81	8	97
2017	LS-03	44	41	6	7	2	0	0	85	9	57
2017	LS-04	43	41	0	8	9	0	0	83	17	11
2014	LS	47	28	10	4	8	2	0	77	13	205
2014	LS-02	42	39	10	7	2	0	0	81	9	106
2014	LS-03	51	24	16	1	6	3	0	76	7	62
2014	LS-04	74	13	9	0	4	0	0	87	4	18

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	47	23	11	5	2	8	3	79	8	196
2020	LS-02	48	19	11	5	2	11	4	79	8	100
2020	LS-03	37	27	15	7	2	9	4	72	10	69
2020	LS-04	81	19	0	0	0	0	0	100	0	13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	35	33	17	6	3	6	0	72	10	196
2020	LS-02	36	36	16	4	2	6	0	77	6	100
2020	LS-03	28	31	18	11	4	6	1	64	16	69
2020	LS-04	58	13	14	7	0	9	0	78	7	13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	38	31	12	8	1	6	3	76	10	196
2020	LS-02	38	35	8	7	2	5	5	80	10	100
2020	LS-03	30	29	20	9	1	8	2	66	12	69
2020	LS-04	80	7	14	0	0	0	0	86	0	13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	31	22	22	12	6	5	2	57	19	196
2020	LS-02	30	21	23	11	5	6	4	57	18	100
2020	LS-03	22	23	24	17	7	5	1	48	26	69
2020	LS-04	75	7	12	7	0	0	0	81	7	13
2019	LS	24	33	15	11	7	7	2	63	20	204
2019	LS-02	19	33	19	10	9	6	4	58	21	95
2019	LS-03	21	31	13	14	8	10	2	60	25	71
2019	LS-04	21	53	14	9	0	4	0	77	9	18
2018	LS	21	37	16	12	5	6	1	63	19	178
2018	LS-02	19	35	16	15	6	5	3	59	24	85
2018	LS-03	22	35	20	11	2	10	0	64	14	66
2018	LS-04	6	70	8	16	0	0	0	76	16	11
2017	LS	25	33	16	7	8	2	8	65	17	182
2017	LS-02	22	32	21	8	8	3	7	59	18	97
2017	LS-03	23	39	10	8	7	2	11	72	17	57
2017	LS-04	32	29	22	0	8	0	9	68	8	11
2014	LS	30	33	14	15	3	2	3	66	19	204
2014	LS-02	29	30	21	11	4	1	5	62	16	106
2014	LS-03	38	31	8	12	4	3	4	74	17	62
2014	LS-04	17	54	19	5	5	0	0	71	10	17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	34	39	8	11	3	4	0	77	15	194
2020	LS-02	31	37	11	14	3	3	1	70	18	99
2020	LS-03	30	42	7	11	4	7	0	77	15	68
2020	LS-04	64	36	0	0	0	0	0	100	0	13
2019	LS	31	36	12	13	6	2	0	69	19	202
2019	LS-02	26	37	15	13	5	4	0	66	19	94
2019	LS-03	24	42	12	14	7	0	0	66	22	70
2019	LS-04	54	41	0	5	0	0	0	95	5	18
2018	LS	37	35	12	10	4	1	2	74	15	178
2018	LS-02	30	33	14	14	5	2	1	66	19	85
2018	LS-03	41	37	7	9	3	0	3	80	12	66
2018	LS-04	43	41	16	0	0	0	0	84	0	11
2017	LS	43	32	9	5	3	7	1	82	9	182
2017	LS-02	37	29	11	8	4	10	0	73	14	97
2017	LS-03	47	36	7	3	2	4	2	88	5	57
2017	LS-04	59	23	18	0	0	0	0	82	0	11
2014	LS	41	30	9	6	4	10	0	79	11	205
2014	LS-02	33	43	7	5	6	7	0	81	11	106
2014	LS-03	53	25	13	4	3	2	0	79	7	62
2014	LS-04	68	9	10	9	4	0	0	77	13	18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	28	39	21	5	2	4	71	8	195
2020	LS-02	31	33	25	5	3	3	65	8	99
2020	LS-03	23	45	21	5	1	6	72	6	69
2020	LS-04	65	22	7	6	0	0	87	6	13
2019	LS	27	43	14	9	4	2	72	14	202
2019	LS-02	27	46	16	5	4	2	74	9	94
2019	LS-03	18	45	17	13	5	2	65	18	70
2019	LS-04	36	50	0	9	0	4	90	10	18
2018	LS	32	39	16	5	6	2	73	11	176
2018	LS-02	27	39	18	7	4	4	69	12	85
2018	LS-03	41	36	13	4	3	2	79	8	64
2018	LS-04	33	41	10	0	16	0	74	16	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	24	21	17	16	11	10	1	51	30	195
2020	LS-02	24	23	17	13	10	12	1	54	27	100
2020	LS-03	16	17	20	19	14	13	1	38	38	69
2020	LS-04	46	34	13	7	0	0	0	80	7	12
2019	LS	12	26	22	11	13	16	0	45	29	204
2019	LS-02	12	23	23	12	14	15	1	41	31	95
2019	LS-03	6	24	27	14	13	15	0	36	32	71
2019	LS-04	22	50	11	5	9	4	0	74	14	18
2018	LS	16	31	16	15	9	10	4	54	27	177
2018	LS-02	16	22	16	13	10	15	7	49	30	84
2018	LS-03	16	43	13	16	5	7	0	63	23	66
2018	LS-04	13	30	0	37	7	7	6	50	50	11
2017	LS	18	23	22	13	7	14	2	49	24	181
2017	LS-02	15	22	20	13	8	18	3	48	27	97
2017	LS-03	21	23	23	16	8	10	0	49	26	56
2017	LS-04	8	40	44	0	8	0	0	48	8	11
2014	LS	21	24	14	14	8	17	4	56	27	205
2014	LS-02	15	24	17	20	9	13	2	46	34	106
2014	LS-03	29	23	13	11	8	14	1	61	23	62
2014	LS-04	20	40	18	0	13	9	0	65	14	18

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	30	52	4	15	82	15	196
2020	LS-02	28	54	4	13	82	13	100
2020	LS-03	20	58	2	20	77	20	69
2020	LS-04	52	48	0	0	100	0	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	35	40	8	13	4	75	17	195
2020	LS-02	26	50	8	10	5	77	15	100
2020	LS-03	34	33	11	18	4	67	22	68
2020	LS-04	49	45	0	6	0	94	6	13
2019	LS	32	40	7	13	7	72	20	204
2019	LS-02	29	39	6	18	8	68	26	95
2019	LS-03	31	44	9	10	6	75	16	71
2019	LS-04	52	35	9	0	4	87	4	18
2017	LS	47	36	4	7	5	83	12	182
2017	LS-02	41	41	6	7	5	82	12	97
2017	LS-03	51	35	3	7	4	86	11	57
2017	LS-04	60	17	0	23	0	77	23	11
2014	LS	50	32	6	9	4	82	12	204
2014	LS-02	36	46	7	9	3	82	12	106
2014	LS-03	61	19	5	7	7	81	14	62
2014	LS-04	70	21	0	5	5	91	9	17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	43	37	13	6	0	1	0	81	6	194
2020	LS-02	40	43	10	5	0	1	0	84	5	98
2020	LS-03	34	33	22	8	1	0	1	69	9	69
2020	LS-04	62	31	0	6	0	0	0	94	6	13
2019	LS	42	42	6	7	2	0	1	85	9	200
2019	LS-02	41	42	6	10	0	1	1	84	10	93
2019	LS-03	41	44	8	5	2	0	0	85	8	69
2019	LS-04	31	64	0	0	5	0	0	95	5	18
2017	LS	55	33	6	5	2	0	0	88	7	180
2017	LS-02	48	35	7	8	2	0	0	83	10	96
2017	LS-03	60	29	6	2	2	0	0	89	5	57
2017	LS-04	76	24	0	0	0	0	0	100	0	10
2014	LS	46	38	8	7	1	0	0	85	8	205
2014	LS-02	43	41	8	7	1	0	0	84	8	106
2014	LS-03	55	28	10	6	1	0	0	83	7	62
2014	LS-04	71	18	4	7	0	0	0	89	7	18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	82	16	1	1	0	0	0	97	1	196
2020	LS-02	82	15	0	2	1	0	0	97	3	100
2020	LS-03	77	19	4	0	0	0	0	96	0	69
2020	LS-04	100	0	0	0	0	0	0	100	0	13
2017	LS	73	22	2	3	0	0	1	95	3	181
2017	LS-02	72	22	2	3	0	0	1	95	3	97
2017	LS-03	69	25	1	3	0	0	2	95	3	56
2017	LS-04	82	18	0	0	0	0	0	100	0	11
2014	LS	75	19	5	1	0	0	0	94	1	205
2014	LS-02	74	14	9	2	0	0	0	89	2	106
2014	LS-03	68	28	1	1	0	1	0	97	1	62
2014	LS-04	91	9	0	0	0	0	0	100	0	18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	58	25	10	3	0	4	1	86	3	195
2020	LS-02	55	32	6	3	0	4	0	91	3	99
2020	LS-03	60	17	17	3	0	3	0	80	3	69
2020	LS-04	65	10	12	6	0	7	0	80	7	13
2019	LS	59	23	11	3	1	3	0	84	5	203
2019	LS-02	56	23	16	1	1	4	0	82	2	95
2019	LS-03	59	28	5	5	1	3	0	88	6	71
2019	LS-04	67	15	14	4	0	0	0	83	4	18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	9	91	196
2020	LS-02	6	94	100
2020	LS-03	14	86	69
2020	LS-04	0	100	13
2019	LS	11	89	204
2019	LS-02	7	93	95
2019	LS-03	11	89	71
2018	LS	9	91	177
2018	LS-02	8	92	85
2018	LS-03	8	92	65
2018	LS-04	0	100	11

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	64	36	17
2019	LS	55	45	23
2018	LS	40	60	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	51	49	17
2019	LS	60	40	23
2018	LS	47	53	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	39	61	17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	LS	100	17
2019	LS	100	23
2018	LS	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	0	100	17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	23

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	0	100	17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	49	51	23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	28	72	17
2019	LS	30	70	23
2018	LS	23	77	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	61	39	17
2019	LS	70	30	23
2018	LS	37	63	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	28	72	17
2019	LS	53	47	23
2018	LS	48	52	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	39	61	17
2019	LS	37	63	23
2018	LS	41	59	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	43	57	17
2019	LS	63	37	23
2018	LS	67	33	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	26	74	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	LS	100	17
2019	LS	100	23
2018	LS	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	0	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	38	62	17
2019	LS	74	26	23
2018	LS	26	74	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	25	75	23
2018	LS	27	73	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	51	49	17
2019	LS	56	44	23
2018	LS	59	41	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	25	75	17
2019	LS	21	79	23
2018	LS	43	57	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	23
2018	LS	0	100	17

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	0	100	17

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	20	80	23

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	30	70	17
2019	LS	28	72	23

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	0	100	17

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	21	79	23

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	0	100	17

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	0	100	17

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	24	76	23

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	34	66	23
2018	LS	41	59	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	69	31	23
2018	LS	52	48	17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	0	100	17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	60	40	23
2018	LS	57	43	17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	23

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	11	9	19	6	8	37	10	38	26	196
2020	LS-02	13	10	15	2	6	41	13	49	19	100
2020	LS-03	9	8	24	10	12	31	6	27	34	69
2020	LS-04	15	0	41	0	0	43	0	27	0	13
2019	LS	12	10	17	8	6	36	11	41	27	203
2019	LS-02	9	10	16	7	5	38	15	42	25	95
2019	LS-03	10	6	23	9	8	35	8	29	31	70
2019	LS-04	17	22	9	13	5	35	0	60	27	18
2018	LS	12	16	19	8	3	33	9	47	20	177
2018	LS-02	9	8	17	8	4	44	9	38	27	84
2018	LS-03	14	13	24	8	1	29	11	44	15	66
2018	LS-04	7	63	0	17	0	7	6	80	20	11
2017	LS	14	12	19	5	4	39	7	48	16	181
2017	LS-02	12	5	18	4	4	47	10	39	18	96
2017	LS-03	10	19	16	8	3	37	6	52	19	57
2017	LS-04	18	20	48	0	8	7	0	41	8	11
2014	LS	18	14	16	4	6	38	5	55	16	205
2014	LS-02	16	15	20	4	4	32	8	52	13	106
2014	LS-03	16	15	11	3	8	43	4	58	21	62
2014	LS-04	24	22	6	4	13	31	0	67	25	18

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	26	30	19	7	5	11	1	63	14	196
2020	LS-02	25	27	24	2	4	16	2	63	8	100
2020	LS-03	26	27	14	16	7	9	0	59	26	69
2020	LS-04	42	13	35	0	0	10	0	61	0	13
2019	LS	23	35	15	10	4	12	1	67	16	204
2019	LS-02	20	35	21	5	2	15	2	67	8	95
2019	LS-03	20	33	14	18	7	8	0	58	27	71
2019	LS-04	30	44	4	14	0	8	0	81	15	18
2018	LS	22	36	17	9	3	11	2	68	13	177
2018	LS-02	21	34	17	8	3	17	1	66	13	84
2018	LS-03	18	39	23	5	1	10	4	66	7	66
2018	LS-04	42	41	7	10	0	0	0	83	10	11
2017	LS	29	31	15	6	3	15	2	71	11	181
2017	LS-02	23	30	16	5	4	20	2	68	12	96
2017	LS-03	34	36	10	9	2	8	2	77	12	57
2017	LS-04	30	23	39	8	0	0	0	54	8	11
2014	LS	25	30	14	9	4	18	0	67	16	205
2014	LS-02	23	33	20	5	4	15	0	66	11	106
2014	LS-03	27	28	11	3	4	28	0	75	10	62
2014	LS-04	29	49	9	0	9	5	0	82	9	18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	4	96	196
2020	LS-04	0	100	13
2019	LS	7	93	202
2019	LS-02	5	95	95
2019	LS-03	9	91	69
2018	LS	4	96	177
2018	LS-04	0	100	11

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	48	52	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	34	66	13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	62	38	13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	52	48	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LS	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	11	9	22	3	3	42	10	41	12	196
2020	LS-02	12	12	14	3	3	43	13	55	12	100
2020	LS-03	8	7	33	4	3	41	5	27	12	69
2020	LS-04	15	0	33	0	0	52	0	32	0	13
2019	LS	11	10	16	6	2	44	10	47	17	203
2019	LS-02	11	9	17	2	1	48	12	49	8	94
2019	LS-03	8	8	18	9	4	47	6	35	27	71
2019	LS-04	17	30	9	13	0	31	0	69	18	18
2018	LS	13	12	26	2	1	40	6	47	6	176
2018	LS-02	11	10	22	1	2	48	6	45	7	83
2018	LS-03	15	11	28	1	0	39	6	47	2	66
2018	LS-04	13	15	26	17	0	23	6	39	24	11
2017	LS	14	11	19	2	2	45	8	53	8	182
2017	LS-02	13	7	18	1	3	48	10	48	9	97
2017	LS-03	12	14	16	5	0	46	7	56	10	57
2017	LS-04	0	20	48	0	0	32	0	30	0	11
2014	LS	17	11	15	3	2	48	5	58	11	205
2014	LS-02	14	14	17	4	2	41	8	55	12	106
2014	LS-03	17	10	13	3	3	52	3	58	12	62
2014	LS-04	20	14	18	9	0	40	0	57	14	18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	30	28	19	7	2	14	1	67	11	196
2020	LS-02	30	28	21	4	2	14	2	69	7	100
2020	LS-03	26	30	16	10	3	15	0	66	15	69
2020	LS-04	42	9	33	6	0	10	0	57	7	13
2019	LS	25	36	16	7	2	13	1	71	10	204
2019	LS-02	20	44	15	2	1	16	3	78	4	95
2019	LS-03	23	26	22	11	4	14	0	57	17	71
2019	LS-04	30	34	10	17	0	8	0	70	19	18
2018	LS	24	34	20	4	1	14	2	69	7	178
2018	LS-02	20	35	18	4	2	20	0	69	8	85
2018	LS-03	24	33	25	2	1	12	3	66	4	66
2018	LS-04	35	32	17	16	0	0	0	67	16	11
2017	LS	29	34	15	0	3	19	1	77	4	182
2017	LS-02	29	28	16	1	4	21	1	73	6	97
2017	LS-03	24	45	11	0	2	18	0	84	2	57
2017	LS-04	22	44	25	0	0	9	0	72	0	11
2014	LS	30	29	20	1	3	17	0	71	5	205
2014	LS-02	28	34	18	2	2	15	1	73	5	106
2014	LS-03	28	29	15	1	3	24	0	75	5	62
2014	LS-04	50	23	13	0	9	5	0	77	9	18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	7	93	195
2020	LS-02	9	91	99
2020	LS-03	7	93	69
2020	LS-04	7	93	13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	11	89	195
2020	LS-02	11	89	99
2020	LS-03	10	90	69
2020	LS-04	16	84	13
2019	LS	13	87	204
2019	LS-02	16	84	95
2019	LS-03	15	85	71
2019	LS-04	4	96	18
2017	LS	14	86	182
2017	LS-02	17	83	97
2017	LS-03	8	92	57
2017	LS-04	0	100	11
2014	LS	12	88	204
2014	LS-02	11	89	106
2014	LS-03	17	83	62

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	57	43	22
2020	LS-02	69	31	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	78	22	22
2020	LS-02	81	19	12
2019	LS	85	15	29
2019	LS-02	83	17	16
2019	LS-03	93	7	11
2017	LS	90	10	26
2017	LS-02	84	16	17
2014	LS	97	3	27
2014	LS-02	100	0	12
2014	LS-03	92	8	10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	37	45	12	6	0	0	82	6	17
2020	LS-02	35	41	12	12	0	0	76	12	10
2019	LS	26	50	15	9	0	0	76	9	24
2019	LS-02	21	51	20	8	0	0	72	8	13
2017	LS	51	33	4	4	4	5	88	8	23
2017	LS-02	60	20	7	6	6	0	80	13	14
2014	LS	69	11	3	14	0	3	82	14	26
2014	LS-02	59	17	0	24	0	0	76	24	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	47	35	6	4	2	3	2	86	7	196
2020	LS-02	46	36	5	3	2	5	2	88	6	100
2020	LS-03	40	38	10	8	1	1	2	81	9	69
2020	LS-04	80	20	0	0	0	0	0	100	0	13

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	33	32	20	10	4	2	66	14	194
2020	LS-02	36	29	16	12	3	3	68	16	98
2020	LS-03	25	26	30	11	6	3	52	17	69
2020	LS-04	46	48	7	0	0	0	93	0	13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	41	43	5	10	84	10	194
2020	LS-02	37	47	6	10	84	10	99
2020	LS-03	38	44	7	12	82	12	69
2020	LS-04	66	20	0	13	87	13	12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	43	36	9	10	2	79	12	195
2020	LS-02	42	33	10	12	2	76	14	100
2020	LS-03	42	36	10	9	3	78	12	69
2020	LS-04	37	49	6	7	0	87	7	12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	35	39	15	9	0	0	1	75	9	191
2020	LS-02	28	39	24	6	1	1	1	69	7	96
2020	LS-03	35	39	11	13	0	0	1	76	13	69
2020	LS-04	69	24	0	7	0	0	0	93	7	12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	55	24	10	5	2	1	3	83	7	195
2020	LS-02	50	27	12	4	0	1	6	82	4	100
2020	LS-03	53	26	10	5	5	1	0	80	10	69
2020	LS-04	87	6	0	7	0	0	0	93	7	12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	79	11	1	1	5	2	97	2	195
2020	LS-02	80	9	0	1	8	3	99	1	100
2020	LS-03	75	18	1	1	3	1	97	1	69
2020	LS-04	93	0	7	0	0	0	93	0	12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	52	36	6	3	1	1	90	4	196
2020	LS-02	46	41	8	3	0	1	88	3	100
2020	LS-03	45	42	5	3	2	3	90	5	69
2020	LS-04	87	6	7	0	0	0	93	0	13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	50	32	7	6	4	0	1	83	10	195
2020	LS-02	50	30	10	7	2	0	1	81	9	100
2020	LS-03	41	42	4	5	7	1	0	84	12	69
2020	LS-04	84	9	0	7	0	0	0	93	7	13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	56	34	6	3	1	0	0	90	4	196
2020	LS-02	49	40	7	2	1	1	1	91	2	100
2020	LS-03	54	34	8	4	1	0	0	88	5	69
2020	LS-04	93	0	0	7	0	0	0	93	7	13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	LS	100	64
2020	LS-03	100	37
2020	LS-04	100	13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	28	35	7	20	8	2	65	28	64
2020	LS-03	20	39	10	20	10	0	59	30	37
2020	LS-04	53	24	0	7	6	10	86	14	13

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	39	42	8	9	1	0	82	10	196
2020	LS-02	42	41	11	5	0	1	83	5	100
2020	LS-03	30	44	8	15	3	0	74	18	69
2020	LS-04	62	32	0	6	0	0	94	6	13
2019	LS	28	45	13	8	3	3	76	11	204
2019	LS-02	24	44	20	6	1	5	72	7	95
2019	LS-03	20	52	8	12	6	2	73	19	71
2019	LS-04	59	37	0	0	0	4	100	0	18
2018	LS	29	50	7	7	3	5	83	10	177
2018	LS-02	30	44	10	10	0	7	79	11	85
2018	LS-03	25	54	5	5	5	5	84	11	66
2018	LS-04	40	60	0	0	0	0	100	0	10
2017	LS	29	42	11	8	5	5	75	14	182
2017	LS-02	20	40	15	11	7	6	64	20	97
2017	LS-03	34	45	8	5	3	4	83	9	57
2017	LS-04	47	53	0	0	0	0	100	0	11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	33	28	12	17	9	1	1	62	26	196
2020	LS-02	35	28	13	12	9	2	1	65	21	100
2020	LS-03	30	26	11	23	10	0	0	56	33	69
2020	LS-04	38	28	18	16	0	0	0	67	16	13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	47	25	16	7	3	2	74	10	193
2020	LS-02	52	26	16	3	2	2	79	5	97
2020	LS-03	38	25	17	11	5	4	66	16	69
2020	LS-04	62	32	7	0	0	0	93	0	13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	29	37	16	13	4	1	66	18	196
2020	LS-02	38	29	17	12	3	1	68	14	100
2020	LS-03	9	48	19	19	5	0	57	24	69
2020	LS-04	58	29	0	7	7	0	87	13	13
2019	LS	18	36	18	16	11	2	55	27	204
2019	LS-02	18	35	17	17	9	4	56	27	95
2019	LS-03	13	33	20	19	15	0	46	34	71
2019	LS-04	19	54	19	4	5	0	73	9	18
2018	LS	24	35	16	14	9	2	60	24	178
2018	LS-02	31	30	16	15	6	2	62	22	85
2018	LS-03	19	38	15	16	9	3	59	26	66
2018	LS-04	22	30	25	7	16	0	52	23	11
2017	LS	23	37	14	13	9	4	63	22	181
2017	LS-02	20	35	18	15	7	5	58	23	97
2017	LS-03	21	41	11	12	11	5	65	24	57
2017	LS-04	29	41	13	9	8	0	70	17	11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	21	51	11	15	2	0	72	17	64
2020	LS-03	19	48	18	12	4	0	67	16	37
2020	LS-04	47	34	6	13	0	0	81	13	13
2019	LS	22	38	17	9	9	5	63	19	67
2019	LS-03	9	39	24	14	10	4	49	25	36
2019	LS-04	33	44	12	0	11	0	77	11	15

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	28	31	19	10	10	2	60	20	196
2020	LS-02	26	30	21	9	10	4	58	20	100
2020	LS-03	31	30	19	8	13	0	60	21	69
2020	LS-04	32	30	31	7	0	0	62	7	13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	38	36	17	5	5	0	0	74	10	196
2020	LS-02	39	30	19	6	4	0	1	70	11	100
2020	LS-03	33	46	13	3	5	0	0	79	8	69
2020	LS-04	58	19	16	0	7	0	0	77	7	13
2019	LS	24	28	23	13	12	0	0	52	25	203
2019	LS-02	25	31	20	11	13	0	0	56	24	94
2019	LS-03	23	23	27	14	13	0	0	46	27	71
2019	LS-04	31	35	20	7	4	4	0	69	11	18
2018	LS	21	31	25	13	10	0	0	52	23	176
2018	LS-02	32	25	23	10	9	0	1	58	19	85
2018	LS-03	9	34	29	20	7	0	0	44	27	65
2017	LS	23	31	22	9	14	0	1	55	23	181
2017	LS-02	23	27	25	7	17	0	0	51	24	96
2017	LS-03	18	34	24	12	10	0	2	53	22	57
2017	LS-04	30	38	14	9	9	0	0	68	18	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	15	34	27	15	9	0	0	49	23	196
2020	LS-02	14	40	27	13	7	0	0	53	20	100
2020	LS-03	13	37	21	20	8	0	0	51	28	69
2020	LS-04	29	16	24	12	19	0	0	45	31	13
2019	LS	15	27	23	22	13	0	0	43	34	204
2019	LS-02	18	29	21	22	10	1	0	47	32	95
2019	LS-03	11	31	24	24	10	0	0	42	34	71
2019	LS-04	15	15	25	23	22	0	0	30	45	18
2018	LS	14	25	32	15	15	0	0	39	29	176
2018	LS-02	18	30	29	13	11	0	0	47	24	85
2018	LS-03	10	22	33	19	17	0	0	32	35	65
2017	LS	16	26	33	17	8	0	1	42	25	182
2017	LS-02	14	26	37	15	7	0	0	40	22	97
2017	LS-03	17	27	25	22	7	0	2	45	30	57
2017	LS-04	0	15	48	30	8	0	0	15	37	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	35	37	14	10	4	1	72	14	196
2020	LS-02	35	34	16	11	1	3	71	13	100
2020	LS-03	32	42	12	10	4	0	74	14	69
2020	LS-04	37	32	7	6	20	0	68	25	13
2019	LS	27	38	23	8	3	1	66	10	203
2019	LS-02	30	34	24	7	2	3	65	10	94
2019	LS-03	24	44	22	5	4	0	69	9	71
2019	LS-04	23	35	32	4	5	0	59	9	18
2018	LS	24	42	19	8	6	1	66	14	175
2018	LS-02	30	39	17	3	9	2	70	13	85
2018	LS-03	20	47	18	13	1	0	68	14	65
2017	LS	27	36	21	8	6	2	64	14	182
2017	LS-02	26	36	20	9	7	2	63	17	97
2017	LS-03	31	38	17	9	3	2	70	12	57
2017	LS-04	0	20	72	8	0	0	20	8	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	16	26	25	17	16	0	0	42	33	194
2020	LS-02	21	26	28	13	12	1	0	47	25	98
2020	LS-03	7	28	22	20	23	0	0	35	43	69
2020	LS-04	36	20	11	14	20	0	0	55	33	13
2019	LS	12	20	24	16	27	0	0	32	43	204
2019	LS-02	16	21	23	19	21	0	0	37	40	95
2019	LS-03	8	24	24	11	31	1	0	32	43	71
2019	LS-04	4	13	15	26	41	0	0	17	67	18
2018	LS	12	19	26	20	21	0	0	32	42	176
2018	LS-02	18	25	22	17	16	1	0	44	34	85
2018	LS-03	6	14	36	22	21	0	1	20	43	65
2018	LS-04	6	0	7	32	55	0	0	6	87	11
2017	LS	13	18	26	23	19	1	1	32	42	182
2017	LS-02	11	22	29	18	18	0	1	34	37	97
2017	LS-03	12	13	22	34	18	2	0	25	53	57
2017	LS-04	0	0	44	27	29	0	0	0	56	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	56	20	11	4	3	0	6	81	8	196
2020	LS-02	56	22	11	4	0	0	8	84	4	100
2020	LS-03	53	23	11	3	6	0	4	79	10	69
2020	LS-04	52	7	12	12	7	0	10	66	21	13
2019	LS	54	24	9	2	4	0	7	84	6	203
2019	LS-02	58	22	7	1	1	0	11	89	2	95
2019	LS-03	53	24	11	1	7	0	4	80	8	70
2019	LS-04	40	37	9	4	10	0	0	77	14	18
2018	LS	50	23	11	5	2	0	9	80	8	176
2018	LS-02	55	22	8	2	1	0	11	87	4	85
2018	LS-03	49	20	13	5	5	0	8	75	11	65
2018	LS-04	14	56	23	7	0	0	0	70	7	11
2017	LS	48	16	10	3	4	1	17	79	9	181
2017	LS-02	48	17	6	3	4	0	21	83	9	96
2017	LS-03	47	17	6	4	4	4	19	81	11	57
2017	LS-04	35	18	47	0	0	0	0	53	0	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	29	31	22	12	5	0	60	17	196
2020	LS-02	29	34	21	14	3	0	62	17	100
2020	LS-03	32	24	21	13	9	1	56	22	69
2020	LS-04	34	25	25	9	7	0	59	16	13
2019	LS	22	37	23	9	9	0	59	18	204
2019	LS-02	23	37	18	10	11	0	60	21	95
2019	LS-03	17	36	32	7	8	0	53	15	71
2019	LS-04	28	45	17	4	5	0	73	9	18
2018	LS	22	39	27	4	9	0	61	12	176
2018	LS-02	23	41	27	2	7	0	64	9	85
2018	LS-03	21	38	27	2	10	0	60	13	65
2017	LS	26	36	21	11	6	1	62	17	182
2017	LS-02	21	41	20	11	5	1	63	17	97
2017	LS-03	30	31	22	14	3	0	61	17	57
2017	LS-04	15	30	39	9	7	0	46	16	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	39	20	18	7	3	1	13	68	12	195
2020	LS-02	40	22	13	8	1	2	14	74	11	100
2020	LS-03	41	18	17	6	7	0	11	66	14	68
2020	LS-04	31	22	19	9	0	0	19	65	11	13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	27	35	19	11	7	0	1	62	19	195
2020	LS-02	28	39	14	12	5	1	1	68	17	100
2020	LS-03	16	36	25	10	12	0	1	53	22	68
2020	LS-04	61	14	12	13	0	0	0	75	13	13
2019	LS	19	34	20	13	14	0	1	53	27	203
2019	LS-02	17	34	20	12	15	0	2	52	27	94
2019	LS-03	17	30	24	16	12	0	0	47	29	71
2019	LS-04	31	41	9	10	9	0	0	73	19	18
2018	LS	15	35	26	13	10	1	0	50	24	176
2018	LS-02	20	33	26	10	9	0	1	54	20	83
2018	LS-03	11	37	27	15	8	2	0	49	23	66
2018	LS-04	13	30	14	28	16	0	0	42	44	11
2017	LS	21	35	24	11	8	0	1	57	19	181
2017	LS-02	20	25	28	18	8	0	1	46	26	97
2017	LS-03	22	45	23	2	6	2	0	69	8	56
2017	LS-04	0	69	23	8	0	0	0	69	8	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	23	42	17	9	6	1	2	66	16	196
2020	LS-02	27	45	14	4	5	0	3	75	10	100
2020	LS-03	14	38	26	13	7	1	1	53	21	69
2020	LS-04	53	22	6	20	0	0	0	75	20	13
2019	LS	20	33	22	12	12	0	1	54	24	204
2019	LS-02	25	32	17	14	10	0	2	59	24	95
2019	LS-03	15	33	26	10	17	0	0	48	26	71
2019	LS-04	21	26	27	17	9	0	0	47	26	18
2018	LS	16	37	24	11	10	0	1	54	22	174
2018	LS-02	25	39	23	6	5	0	2	65	11	82
2018	LS-03	7	42	26	19	6	0	0	49	25	66
2018	LS-04	7	7	25	22	39	0	0	13	61	10
2017	LS	29	32	22	6	9	0	2	62	15	182
2017	LS-02	32	27	19	8	12	0	1	60	21	97
2017	LS-03	23	42	21	6	5	0	4	67	12	57
2017	LS-04	0	26	67	0	8	0	0	26	8	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	34	35	14	11	4	1	1	70	15	196
2020	LS-02	39	34	13	8	2	2	2	76	10	100
2020	LS-03	25	34	18	16	6	0	1	60	23	69
2020	LS-04	52	35	6	7	0	0	0	88	7	13
2019	LS	31	33	16	9	11	0	1	64	20	203
2019	LS-02	33	27	19	9	9	0	2	62	19	94
2019	LS-03	28	34	13	9	16	0	0	62	25	71
2019	LS-04	16	52	13	10	9	0	0	68	19	18
2018	LS	26	31	24	12	6	0	1	58	18	176
2018	LS-02	38	25	22	7	6	1	2	65	13	83
2018	LS-03	17	36	24	20	3	0	0	53	23	66
2018	LS-04	6	33	30	14	17	0	0	39	32	11
2017	LS	33	39	12	9	6	0	1	73	15	182
2017	LS-02	33	38	12	9	6	0	1	73	16	97
2017	LS-03	28	42	14	10	6	0	0	70	16	57
2017	LS-04	40	36	9	8	8	0	0	76	15	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	42	24	16	8	7	3	68	16	196
2020	LS-02	45	23	18	5	5	4	71	10	100
2020	LS-03	30	30	15	11	12	2	62	23	69
2020	LS-04	75	6	7	13	0	0	80	13	13
2019	LS	38	29	14	11	8	0	67	19	202
2019	LS-02	36	25	16	14	8	1	62	22	94
2019	LS-03	35	32	16	8	9	0	67	17	70
2019	LS-04	33	50	9	0	9	0	82	9	18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	27	28	26	11	6	1	56	18	196
2020	LS-02	23	31	26	13	7	1	54	20	100
2020	LS-03	21	31	29	11	7	1	52	18	69
2020	LS-04	53	15	13	19	0	0	68	19	13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	18	42	27	7	5	0	1	61	12	195
2020	LS-02	23	37	32	6	2	0	0	60	8	100
2020	LS-03	16	46	22	10	6	0	1	63	16	69
2019	LS	22	32	29	9	8	0	0	54	16	204
2019	LS-02	21	36	25	11	7	0	0	57	18	95
2019	LS-03	25	31	26	6	12	0	0	56	17	71
2019	LS-04	5	25	60	5	5	0	0	30	10	18
2018	LS	25	29	21	16	8	0	1	55	24	174
2018	LS-02	32	31	20	12	4	0	2	63	16	82
2018	LS-03	18	30	23	23	7	0	0	47	30	66
2018	LS-04	6	17	16	32	29	0	0	23	61	11
2017	LS	31	30	20	10	5	1	2	63	16	181
2017	LS-02	37	28	18	10	5	1	1	67	15	96
2017	LS-03	24	35	26	10	1	0	4	61	12	57
2017	LS-04	9	26	31	17	18	0	0	35	34	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	35	35	19	5	5	1	71	11	195
2020	LS-02	33	31	21	8	6	1	65	14	99
2020	LS-03	36	33	20	2	7	1	70	9	69
2020	LS-04	56	25	12	7	0	0	81	7	13
2019	LS	38	31	15	6	9	0	69	15	202
2019	LS-02	32	35	15	7	10	1	68	17	94
2019	LS-03	39	28	15	9	9	0	67	18	71
2019	LS-04	60	23	14	0	4	0	82	4	18
2018	LS	44	27	15	8	5	1	71	13	175
2018	LS-02	39	27	17	11	5	2	67	16	83
2018	LS-03	42	30	15	6	6	0	73	12	66
2018	LS-04	59	20	20	0	0	0	80	0	10
2017	LS	45	33	10	6	5	0	78	11	182
2017	LS-02	41	34	13	7	6	0	75	13	97
2017	LS-03	41	42	6	7	4	0	83	11	57
2017	LS-04	61	24	14	0	0	0	86	0	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	28	40	19	8	4	69	12	196
2020	LS-02	24	43	17	12	4	66	17	100
2020	LS-03	30	41	19	5	4	72	9	69
2020	LS-04	31	28	36	6	0	59	6	13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	69	13	7	1	0	0	9	91	2	192
2020	LS-02	60	17	5	1	1	0	16	92	2	96
2020	LS-03	69	14	10	1	0	0	5	88	1	69
2020	LS-04	88	0	7	6	0	0	0	88	6	13
2019	LS	71	12	3	1	2	0	9	92	4	203
2019	LS-02	70	15	3	2	1	1	8	93	4	94
2019	LS-03	64	14	6	1	5	0	10	86	7	71
2019	LS-04	90	0	0	0	0	0	10	100	0	18
2018	LS	76	11	5	1	2	0	5	92	3	176
2018	LS-02	71	17	1	2	2	0	7	94	4	83
2018	LS-03	78	10	5	0	2	0	4	92	3	66
2018	LS-04	90	0	10	0	0	0	0	90	0	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	75	12	2	4	4	1	3	91	7	195
2020	LS-02	77	10	2	3	2	0	6	92	6	99
2020	LS-03	72	14	2	4	6	2	0	88	10	69
2020	LS-04	81	19	0	0	0	0	0	100	0	13
2019	LS	70	11	9	3	3	1	4	85	6	203
2019	LS-02	75	11	2	1	2	2	6	94	4	94
2019	LS-03	62	11	18	2	4	0	2	75	6	71
2019	LS-04	68	15	14	4	0	0	0	83	4	18
2018	LS	72	14	5	2	3	0	4	90	5	176
2018	LS-02	73	10	7	1	2	1	6	90	3	83
2018	LS-03	79	16	1	0	2	0	2	96	2	66
2018	LS-04	51	32	0	10	7	0	0	83	17	11
2017	LS	81	8	4	2	3	1	2	91	5	180
2017	LS-02	84	6	1	3	4	0	2	92	7	95
2017	LS-03	80	10	5	0	0	2	2	95	0	57
2017	LS-04	83	9	0	0	8	0	0	92	8	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	55	25	8	7	2	0	2	82	9	195
2020	LS-02	55	28	6	4	3	1	4	87	7	100
2020	LS-03	48	27	13	12	0	0	0	76	12	68
2020	LS-04	81	12	0	7	0	0	0	93	7	13
2019	LS	49	28	13	6	3	0	1	78	9	202
2019	LS-02	47	35	11	3	3	1	1	84	6	93
2019	LS-03	44	28	14	10	3	0	0	72	14	71
2019	LS-04	48	17	23	13	0	0	0	65	13	18
2018	LS	50	31	13	3	2	0	1	82	5	178
2018	LS-02	57	30	10	1	1	0	1	88	2	85
2018	LS-03	47	35	12	4	1	0	0	83	5	66
2018	LS-04	35	33	15	7	0	0	10	76	8	11
2017	LS	55	27	13	2	2	0	2	83	4	181
2017	LS-02	54	29	10	2	2	0	2	86	4	96
2017	LS-03	57	25	12	3	0	0	2	84	3	57
2017	LS-04	30	53	18	0	0	0	0	82	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	56	20	12	7	3	0	2	78	10	196
2020	LS-02	56	24	7	5	3	0	4	84	8	100
2020	LS-03	55	18	15	8	4	0	0	73	12	69
2020	LS-04	74	6	13	7	0	0	0	80	7	13
2019	LS	52	21	12	6	9	1	0	73	14	201
2019	LS-02	53	17	14	6	9	2	0	71	15	93
2019	LS-03	48	25	11	6	9	0	1	74	15	70
2019	LS-04	49	33	10	9	0	0	0	81	9	18
2018	LS	48	28	12	8	4	0	0	76	12	177
2018	LS-02	51	24	13	9	2	0	1	76	11	84
2018	LS-03	46	34	10	4	6	0	0	80	10	66
2018	LS-04	41	49	0	10	0	0	0	90	10	11
2017	LS	61	21	10	2	6	0	1	82	8	181
2017	LS-02	58	23	9	3	6	0	1	81	9	96
2017	LS-03	65	18	11	2	5	0	0	82	7	57
2017	LS-04	60	32	0	0	8	0	0	92	8	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	54	12	7	3	2	0	22	85	6	195
2020	LS-02	58	5	0	0	1	0	36	99	1	99
2020	LS-03	54	17	7	7	4	0	11	80	12	69
2020	LS-04	81	12	0	0	7	0	0	93	7	13
2019	LS	45	13	6	6	2	0	28	81	11	201
2019	LS-02	49	8	3	0	0	1	40	95	0	93
2019	LS-03	43	13	11	9	2	0	23	72	14	70
2019	LS-04	35	26	9	18	4	0	8	67	23	18
2018	LS	45	16	7	4	2	0	26	83	8	178
2018	LS-02	44	8	0	3	0	0	45	95	5	85
2018	LS-03	49	25	7	2	2	0	15	87	5	66
2018	LS-04	39	14	40	7	0	0	0	53	7	11
2017	LS	51	16	5	2	1	0	24	89	5	181
2017	LS-02	54	9	1	0	0	0	36	99	0	96
2017	LS-03	53	22	6	4	0	0	16	89	5	57
2017	LS-04	17	53	17	0	13	0	0	70	13	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	67	23	5	1	0	0	3	93	1	196
2020	LS-02	67	21	6	0	0	0	6	94	0	100
2020	LS-03	63	30	5	1	1	0	0	93	2	69
2020	LS-04	93	0	0	7	0	0	0	93	7	13
2019	LS	61	22	6	2	2	2	5	89	5	203
2019	LS-02	55	25	5	2	3	4	6	89	6	94
2019	LS-03	61	22	6	4	1	0	5	88	5	71
2019	LS-04	66	25	9	0	0	0	0	91	0	18
2018	LS	58	24	9	1	2	0	6	88	3	178
2018	LS-02	52	24	14	1	1	0	8	82	2	85
2018	LS-03	68	20	4	1	1	0	6	94	3	66
2018	LS-04	51	38	0	0	10	0	0	90	10	11
2017	LS	65	18	9	1	0	0	7	89	2	179
2017	LS-02	58	24	9	1	1	0	7	89	2	95
2017	LS-03	76	9	6	0	0	0	10	93	0	57
2017	LS-04	38	31	17	14	0	0	0	68	14	10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	65	19	7	4	2	1	3	87	6	196
2020	LS-02	66	15	7	5	3	2	2	84	8	100
2020	LS-03	56	29	6	6	1	0	3	87	7	69
2020	LS-04	81	13	6	0	0	0	0	94	0	13
2019	LS	65	16	8	4	4	0	3	83	9	203
2019	LS-02	57	20	12	5	4	0	2	79	9	94
2019	LS-03	65	16	4	6	6	0	4	84	12	71
2019	LS-04	83	4	4	0	0	0	9	95	0	18
2018	LS	70	15	6	2	3	0	3	88	5	178
2018	LS-02	67	14	5	3	5	1	5	86	8	85
2018	LS-03	69	19	7	3	0	0	2	90	3	66
2018	LS-04	86	14	0	0	0	0	0	100	0	11
2017	LS	73	11	5	4	3	0	4	87	8	181
2017	LS-02	73	11	4	5	4	0	3	87	9	96
2017	LS-03	74	11	9	4	0	0	2	87	4	57
2017	LS-04	80	8	0	0	0	0	13	100	0	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	42	33	17	5	3	0	1	75	8	196
2020	LS-02	42	24	21	6	5	1	1	67	11	100
2020	LS-03	34	42	16	5	2	0	0	77	7	69
2020	LS-04	59	34	7	0	0	0	0	93	0	13
2019	LS	34	44	13	4	2	1	2	81	6	201
2019	LS-02	28	40	20	5	3	2	1	70	9	93
2019	LS-03	40	46	5	4	3	0	3	88	7	71
2019	LS-04	42	54	4	0	0	0	0	96	0	18
2018	LS	40	35	17	5	1	0	2	76	7	177
2018	LS-02	34	37	20	7	0	1	1	72	7	85
2018	LS-03	46	36	13	3	0	0	3	84	3	65
2018	LS-04	47	14	23	16	0	0	0	62	16	11
2017	LS	47	31	15	4	1	1	1	80	5	180
2017	LS-02	45	36	16	2	1	0	0	81	3	96
2017	LS-03	46	28	16	5	0	3	3	77	5	56
2017	LS-04	41	51	9	0	0	0	0	91	0	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	28	44	20	5	3	72	8	196
2020	LS-02	27	44	23	5	2	71	7	100
2020	LS-03	25	46	21	3	5	71	8	69
2020	LS-04	33	34	17	16	0	67	16	13

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	9	40	36	12	2	0	49	15	196
2020	LS-02	11	46	33	10	0	0	56	10	100
2020	LS-03	10	30	39	14	6	0	40	20	69
2020	LS-04	0	43	44	13	0	0	43	13	13
2019	LS	7	29	40	19	5	1	36	24	204
2019	LS-02	7	29	44	15	5	0	36	20	95
2019	LS-03	5	30	40	18	5	0	36	24	71
2019	LS-04	8	34	25	27	5	0	42	32	18
2018	LS	9	27	44	15	5	0	36	20	177
2018	LS-02	12	26	49	8	5	0	38	13	85
2018	LS-03	7	30	41	19	4	0	37	23	66
2018	LS-04	0	6	66	28	0	0	6	28	11
2017	LS	9	35	39	10	7	0	45	17	182
2017	LS-02	11	35	41	8	5	0	46	13	97
2017	LS-03	4	42	40	6	8	0	46	14	57
2017	LS-04	0	23	44	25	8	0	23	33	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	8	18	37	29	7	37	27	195
2020	LS-02	6	18	38	27	12	39	23	99
2020	LS-03	10	21	36	30	3	33	31	69
2020	LS-04	13	15	19	44	9	53	28	13
2019	LS	13	19	44	20	3	24	32	204
2019	LS-02	10	19	44	20	6	26	29	95
2019	LS-03	14	19	43	24	0	24	33	71
2019	LS-04	15	20	42	18	4	23	35	18
2018	LS	13	18	43	20	7	26	31	175
2018	LS-02	10	13	45	20	11	31	23	83
2018	LS-03	12	22	40	22	3	25	35	65
2018	LS-04	7	31	56	6	0	6	38	11
2017	LS	4	21	45	17	11	29	26	182
2017	LS-02	3	20	45	18	15	33	22	97
2017	LS-03	5	24	45	18	8	26	29	57
2017	LS-04	0	25	75	0	0	0	25	11

Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	24	53	23	0	69	31	196
2020	LS-02	24	48	28	0	67	33	100
2020	LS-03	23	55	21	1	70	30	69
2020	LS-04	6	70	24	0	92	8	13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LS	55	45	44
2020	LS-02	48	52	22
2020	LS-03	62	38	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	48	17	12	4	4	1	13	76	9	196
2020	LS-02	47	13	12	3	4	2	20	76	9	100
2020	LS-03	44	24	13	5	5	2	7	75	11	69
2020	LS-04	55	12	14	0	0	0	19	83	0	13
2019	LS	41	20	14	7	7	1	10	69	16	201
2019	LS-02	48	18	14	5	5	2	8	73	11	94
2019	LS-03	37	26	12	7	10	0	8	68	18	71
2019	LS-04	29	25	15	13	0	0	19	66	15	18
2018	LS	46	16	9	6	7	0	14	73	16	178
2018	LS-02	44	14	10	9	6	0	17	70	18	85
2018	LS-03	47	23	9	5	7	0	9	77	14	66
2018	LS-04	30	14	7	7	10	0	32	65	25	11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	12	16	23	26	19	5	29	47	44
2020	LS-02	10	13	24	23	18	11	27	46	22
2020	LS-03	0	16	29	31	24	0	16	56	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LS	8	12	14	39	23	3	22	64	44
2020	LS-02	3	20	18	40	14	7	24	57	22
2020	LS-03	0	10	12	36	42	0	10	78	16

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - LS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack