2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - LI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 66 29 3 0 3 0 0 94 3 35
2019 LI 68 11 19 3 0 0 0 78 3 34
2018 LI 42 44 2 5 7 0 0 86 12 44
2018 LI-05 46 38 0 8 8 0 0 85 15 13
2017 LI 58 15 15 9 0 0 3 75 9 33
2014 LI 53 27 11 2 7 0 0 80 9 45
2014 LI-05 50 10 20 10 10 0 0 60 20 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 34 37 9 9 11 0 0 71 20 35
2019 LI 41 27 10 13 10 0 0 68 22 33
2018 LI 22 25 18 9 25 0 0 47 35 44
2018 LI-05 23 31 15 8 23 0 0 54 31 13
2017 LI 30 18 18 15 15 0 3 50 31 33

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 77 20 3 0 0 0 0 97 0 35
2019 LI 85 9 3 3 0 0 0 94 3 34
2018 LI 77 12 7 0 5 0 0 88 5 44
2018 LI-05 62 23 8 0 8 0 0 85 8 13
2017 LI 76 12 6 3 0 0 3 91 3 33
2014 LI 73 22 2 0 0 0 2 98 0 45
2014 LI-05 60 30 0 0 0 0 10 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 74 23 3 0 0 0 0 97 0 35
2019 LI 77 17 6 0 0 0 0 94 0 34
2018 LI 68 14 14 5 0 0 0 82 5 44
2018 LI-05 69 8 23 0 0 0 0 77 0 13
2017 LI 61 21 15 0 0 0 3 84 0 33
2014 LI 67 29 2 0 2 0 0 96 2 45
2014 LI-05 60 40 0 0 0 0 0 100 0 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 60 20 9 9 3 0 0 80 11 35
2019 LI 61 20 4 3 12 0 0 80 15 35
2018 LI 44 16 7 9 25 0 0 59 34 45
2018 LI-05 38 23 0 15 23 0 0 62 38 13
2017 LI 30 27 18 21 0 0 3 59 22 33
2014 LI 47 29 16 4 4 0 0 76 9 45
2014 LI-05 30 40 20 0 10 0 0 70 10 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 20 11 9 3 0 0 77 11 35
2019 LI 58 20 3 4 15 0 0 77 20 35
2018 LI 35 23 7 7 29 0 0 57 36 45
2018 LI-05 31 31 0 0 38 0 0 62 38 13
2017 LI 36 30 12 18 0 0 3 69 19 33
2014 LI 44 22 22 9 2 0 0 67 11 45
2014 LI-05 20 40 20 20 0 0 0 60 20 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 66 17 0 6 3 6 3 91 9 35
2019 LI 55 14 9 4 12 0 6 73 18 35
2018 LI 39 27 14 2 16 2 0 68 18 45
2018 LI-05 38 31 15 0 15 0 0 69 15 13
2017 LI 39 12 33 12 0 0 3 53 13 33
2014 LI 42 22 9 11 7 2 7 71 20 45
2014 LI-05 50 30 0 10 10 0 0 80 20 10
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 35 29 18 3 0 3 12 76 3 34
2019 LI 32 21 6 0 12 3 26 74 17 35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 47 26 18 3 6 0 0 74 9 34
2019 LI 50 27 3 0 18 1 0 78 19 35
2018 LI 45 21 9 2 23 0 0 65 25 44
2018 LI-05 46 31 8 0 15 0 0 77 15 13
2017 LI 39 21 9 12 15 0 3 63 28 33
2014 LI 41 30 11 9 9 0 0 70 18 44

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 29 14 3 3 0 0 80 6 35
2019 LI 64 18 6 0 12 0 0 82 12 35
2018 LI 45 23 9 2 21 0 0 68 23 44
2018 LI-05 54 23 8 0 15 0 0 77 15 13
2017 LI 55 15 6 12 9 0 3 72 22 33
2014 LI 57 18 9 9 5 0 2 77 14 44

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 38 24 15 0 6 15 3 75 7 34
2019 LI 42 22 19 3 6 8 0 69 10 34
2018 LI 42 25 5 2 21 0 5 71 24 44
2018 LI-05 38 31 8 8 15 0 0 69 23 13
2017 LI 27 24 12 9 9 15 3 63 22 33
2014 LI 35 23 33 5 2 2 0 60 7 43

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 40 29 9 9 11 3 0 71 21 35
2019 LI 47 23 9 11 9 0 0 70 20 34
2018 LI 31 23 9 12 21 2 2 57 34 44
2018 LI-05 31 15 15 23 15 0 0 46 38 13
2017 LI 24 24 9 12 15 12 3 57 32 33
2014 LI 35 26 14 21 5 0 0 60 26 43

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 34 34 9 11 11 0 0 69 23 35
2019 LI 39 15 19 14 13 0 0 55 27 34
2018 LI 22 30 12 5 28 5 0 54 34 44
2018 LI-05 23 31 8 8 31 0 0 54 38 13
2017 LI 15 24 12 30 9 3 6 43 43 33
2014 LI 25 23 14 30 7 2 0 49 37 44

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 43 26 6 9 17 0 0 69 26 35
2019 LI 42 22 9 3 23 0 0 64 27 34
2018 LI 26 23 2 7 37 5 0 52 46 44
2018 LI-05 23 23 0 8 46 0 0 46 54 13
2017 LI 27 24 3 21 18 0 6 55 42 33
2014 LI 24 27 13 18 18 0 0 51 36 45
2014 LI-05 20 20 10 20 30 0 0 40 50 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 23 34 20 9 11 0 3 59 21 35
2019 LI 26 38 11 9 15 0 0 65 25 34
2018 LI 8 39 14 9 25 2 2 49 36 44
2018 LI-05 8 46 8 15 23 0 0 54 38 13
2017 LI 21 27 9 24 12 3 3 52 39 33
2014 LI 20 36 11 13 18 0 2 57 32 45
2014 LI-05 20 20 0 20 30 0 10 44 56 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 54 31 9 3 3 0 0 86 6 35
2019 LI 58 26 9 0 6 0 0 85 6 34
2018 LI 38 39 14 7 2 0 0 77 9 44
2018 LI-05 46 31 15 8 0 0 0 77 8 13
2017 LI 30 45 12 6 3 0 3 78 9 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 35 24 26 6 6 0 3 61 12 34
2019 LI 45 26 4 3 12 0 9 78 17 35
2018 LI 42 18 9 5 23 0 2 62 28 44
2018 LI-05 54 15 8 8 15 0 0 69 23 13
2017 LI 45 21 9 9 12 0 3 69 22 33
2014 LI 43 27 9 14 5 0 2 72 19 44

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 26 0 14 9 0 0 77 23 35
2019 LI 54 25 3 3 15 0 0 78 19 34
2018 LI 33 37 5 16 9 0 0 70 25 44
2018 LI-05 38 31 8 8 15 0 0 69 23 13
2017 LI 27 27 12 15 15 0 3 56 31 33
2014 LI 36 36 4 13 11 0 0 71 24 45
2014 LI-05 40 30 0 10 20 0 0 70 30 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 32 26 32 0 6 0 3 61 6 34

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 29 35 15 3 12 3 3 69 16 34
2019 LI 36 31 4 3 18 4 3 72 23 35
2018 LI 19 25 16 9 25 5 0 47 36 44
2018 LI-05 8 23 15 8 38 8 0 33 50 13
2017 LI 24 24 12 15 21 0 3 50 38 33
2014 LI 27 31 13 13 11 2 2 60 26 45
2014 LI-05 30 30 0 20 20 0 0 60 40 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 26 23 23 3 9 6 11 59 14 35
2019 LI 38 21 17 6 15 3 0 61 22 35
2018 LI 14 32 9 5 27 2 11 53 36 45
2018 LI-05 15 31 8 0 31 8 8 55 36 13
2017 LI 24 24 12 9 24 3 3 52 35 33
2014 LI 29 27 13 16 11 0 4 58 28 45
2014 LI-05 20 30 10 20 20 0 0 50 40 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 71 9 0 0 6 3 11 93 7 35
2019 LI 61 12 6 6 9 0 6 78 16 35

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 66 14 6 0 6 3 6 88 6 35
2019 LI 66 3 9 9 9 3 0 72 19 35

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 74 6 0 6 3 3 9 90 10 35
2019 LI 79 3 0 12 0 3 3 87 13 35

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 74 3 6 3 3 3 9 87 6 35
2019 LI 85 0 3 0 3 3 6 93 3 35

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 31 40 11 9 9 0 0 71 17 35
2019 LI 35 34 9 6 15 0 0 69 22 34
2018 LI 19 37 7 5 32 0 0 56 37 44
2018 LI-05 0 38 15 8 38 0 0 38 46 13
2017 LI 19 25 19 22 9 3 3 47 33 32
2014 LI 29 27 16 11 18 0 0 56 29 45
2014 LI-05 30 10 20 10 30 0 0 40 40 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 34 37 17 9 3 0 0 71 11 35
2019 LI 40 29 6 6 19 0 0 69 25 34
2018 LI 26 32 7 12 21 2 0 60 33 44
2018 LI-05 23 38 8 8 23 0 0 62 31 13
2017 LI 25 25 19 16 9 3 3 53 27 32
2014 LI 38 29 11 11 9 2 0 68 20 45
2014 LI-05 40 10 0 20 20 10 0 56 44 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 34 34 17 9 6 0 0 69 14 35
2019 LI 39 23 22 6 6 0 3 64 13 33
2018 LI 22 30 18 12 18 0 0 52 30 44
2018 LI-05 8 46 15 15 15 0 0 54 31 13
2017 LI 27 27 15 15 12 0 3 56 28 33
2014 LI 33 38 9 11 9 0 0 71 20 45
2014 LI-05 30 30 10 10 20 0 0 60 30 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 23 46 9 9 11 3 0 71 21 35
2019 LI 17 45 10 3 18 6 0 66 23 35
2018 LI 19 29 11 11 27 2 0 49 39 45
2018 LI-05 15 31 8 15 31 0 0 46 46 13
2017 LI 24 18 18 18 12 6 3 47 33 33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 43 31 11 6 9 0 0 74 14 35
2019 LI 48 27 6 6 9 0 3 78 16 34
2018 LI 31 28 7 12 21 2 0 60 33 44
2018 LI-05 38 23 0 23 15 0 0 62 38 13
2017 LI 47 9 9 6 19 6 3 62 28 32
2014 LI 44 18 13 7 11 0 7 67 19 45
2014 LI-05 30 10 20 10 10 0 20 50 25 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 77 14 6 0 3 0 0 91 3 35
2019 LI 72 12 0 6 3 0 6 90 10 34
2018 LI 75 9 12 0 5 0 0 84 5 44
2018 LI-05 62 15 15 0 8 0 0 77 8 13
2017 LI 64 21 3 3 3 0 6 90 6 33
2014 LI 76 9 7 0 2 0 7 90 2 45
2014 LI-05 70 10 10 0 10 0 0 80 10 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LI 6 94 33

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 23 11 11 6 6 11 31 60 20 35

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 LI 23 63 14 35
2019 LI 16 67 17 34
2018 LI 25 62 14 45
2018 LI-05 54 23 23 13
2017 LI 23 61 16 31
2014 LI 28 60 12 43

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 LI 27 27 18 0 9 18 11
2014 LI 58 17 0 0 9999 25 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 54 26 11 6 3 0 0 80 9 35
2019 LI 48 29 17 6 0 0 0 77 6 34
2018 LI 31 30 18 0 18 2 0 62 19 44
2018 LI-05 31 31 23 0 15 0 0 62 15 13
2017 LI 39 24 21 9 3 0 3 66 13 33
2014 LI 41 27 16 5 7 5 0 71 12 44
2014 LI-05 40 20 20 10 10 0 0 60 20 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 34 29 14 11 9 3 0 65 21 35
2019 LI 32 46 9 4 6 3 0 80 11 35
2018 LI 38 14 9 16 18 2 2 54 36 44
2018 LI-05 31 23 8 8 23 0 8 58 33 13
2017 LI 30 21 21 9 15 0 3 53 25 33
2014 LI 29 40 11 4 16 0 0 69 20 45
2014 LI-05 30 30 10 10 20 0 0 60 30 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 6 3 41 21 24 0 6 47 9 34
2019 LI 6 3 34 26 31 0 0 57 9 34
2018 LI 0 18 22 25 25 2 7 56 20 44
2018 LI-05 0 31 15 31 8 8 8 45 36 13
2017 LI 0 13 25 25 16 0 22 52 16 32
2014 LI 0 17 36 31 10 0 7 44 18 42
2014 LI-05 0 20 30 40 0 0 10 44 22 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 3 18 35 15 24 0 6 41 22 34
2019 LI 19 6 13 16 36 3 6 58 28 33
2018 LI 25 9 18 15 25 2 5 43 37 44
2018 LI-05 23 15 23 23 8 0 8 33 42 13
2017 LI 9 30 18 12 18 0 12 34 45 33
2014 LI 5 10 38 21 17 2 7 42 16 42
2014 LI-05 0 10 40 20 10 10 10 38 13 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 12 24 36 12 12 0 3 25 38 33
2019 LI 12 23 28 11 23 3 0 35 36 34
2018 LI 26 16 28 7 16 5 2 25 46 44
2018 LI-05 38 15 31 0 0 8 8 0 64 13
2017 LI 21 15 27 12 12 0 12 28 41 33
2014 LI 14 14 26 12 21 5 7 38 32 42
2014 LI-05 20 20 20 20 0 10 10 25 50 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 3 3 9 47 32 0 6 84 6 34
2019 LI 0 0 15 23 52 3 6 83 0 34
2018 LI 5 2 12 31 44 0 7 80 7 44
2018 LI-05 8 0 15 31 23 0 23 70 10 13
2017 LI 9 0 9 27 30 3 21 76 12 33
2014 LI 2 5 10 31 33 2 17 79 9 42
2014 LI-05 0 10 10 40 20 10 10 75 13 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 9 0 23 34 31 0 3 68 9 35
2019 LI 3 9 12 23 49 3 0 74 13 34
2018 LI 12 12 9 26 32 0 9 64 25 44
2018 LI-05 15 15 8 31 8 0 23 50 40 13
2017 LI 3 21 12 24 24 0 15 57 29 33
2014 LI 16 9 12 28 28 0 7 60 28 43
2014 LI-05 10 10 0 50 20 0 10 78 22 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 6 23 17 23 23 3 6 50 31 35
2019 LI 6 19 6 12 42 6 9 63 29 34
2018 LI 21 14 12 15 23 5 12 45 41 44
2018 LI-05 38 0 8 23 15 0 15 45 45 13
2017 LI 9 18 18 21 18 0 15 46 32 33
2014 LI 5 0 24 29 31 2 10 68 5 42
2014 LI-05 0 0 30 30 20 0 20 63 0 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 6 18 32 21 18 0 6 41 25 34
2019 LI 6 12 23 12 34 6 6 53 21 34
2018 LI 18 16 16 8 28 2 12 41 40 44
2018 LI-05 31 15 8 15 23 0 8 42 50 13
2017 LI 12 15 12 24 21 3 12 54 32 33
2014 LI 14 14 23 19 19 2 9 42 32 43
2014 LI-05 10 40 0 30 10 0 10 44 56 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 15 12 26 24 21 0 3 45 27 34
2019 LI 0 19 19 23 40 0 0 63 19 34

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 26 29 15 15 12 3 0 58 27 34
2019 LI 29 26 4 14 12 15 0 65 30 35

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 53 29 0 6 6 0 6 88 13 34
2019 LI 69 6 3 0 9 0 12 86 11 34
2018 LI 38 21 5 14 18 5 0 61 34 44
2018 LI-05 38 31 0 15 15 0 0 69 31 13
2017 LI 39 21 9 18 9 0 3 63 28 33
2014 LI 41 20 16 11 7 0 5 64 19 44

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 26 3 3 3 3 6 91 6 35
2019 LI 59 25 3 6 0 0 6 90 7 33
2018 LI 54 16 2 9 18 0 0 70 28 44
2018 LI-05 54 15 0 15 15 0 0 69 31 13
2017 LI 39 24 9 15 6 0 6 68 23 33
2014 LI 36 30 23 7 2 0 2 67 9 44

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 35 38 9 3 9 0 6 78 13 34
2019 LI 52 23 6 3 3 6 6 86 7 34
2018 LI 40 32 2 5 21 0 0 72 25 44
2018 LI-05 38 38 0 8 15 0 0 77 23 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 43 43 3 9 3 0 0 86 11 35
2019 LI 47 26 7 9 9 0 1 74 19 35
2018 LI 37 20 16 9 16 2 0 59 25 45
2018 LI-05 31 23 15 15 15 0 0 54 31 13
2017 LI 48 21 6 18 3 0 3 72 22 33
2014 LI 51 20 24 4 0 0 0 71 4 45
2014 LI-05 40 20 40 0 0 0 0 60 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 43 29 11 6 0 9 3 81 6 35
2019 LI 42 25 9 9 0 14 0 78 11 34
2018 LI 37 25 18 7 7 7 0 66 14 45
2018 LI-05 38 23 23 8 8 0 0 62 15 13
2017 LI 48 18 12 15 0 0 6 71 16 33
2014 LI 47 31 13 4 0 2 2 81 5 45
2014 LI-05 40 30 20 10 0 0 0 70 10 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 54 29 3 11 3 0 0 83 14 35
2019 LI 70 12 0 0 18 0 0 82 18 35
2018 LI 46 16 5 5 29 0 0 62 34 45
2018 LI-05 38 23 0 8 31 0 0 62 38 13
2017 LI 42 21 18 3 12 0 3 66 16 33
2014 LI 51 24 16 9 0 0 0 76 9 45
2014 LI-05 40 20 30 10 0 0 0 60 10 10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 14 0 6 9 9 11 82 18 35

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 20 11 0 3 9 0 84 3 35

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 54 29 3 6 9 0 0 83 14 35

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 41 32 12 0 9 0 6 78 9 34
2019 LI 49 19 9 3 9 4 6 76 14 34
2018 LI 26 32 5 2 30 2 2 61 34 44
2018 LI-05 38 23 8 0 31 0 0 62 31 13
2017 LI 42 15 9 18 9 3 3 61 29 33
2014 LI 39 25 18 9 5 0 5 67 14 44

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 44 32 6 6 9 0 3 79 15 34
2019 LI 44 32 4 1 12 6 0 81 14 35
2018 LI 42 21 7 7 21 0 2 65 28 44
2018 LI-05 46 8 0 8 38 0 0 54 46 13
2017 LI 39 33 12 0 6 3 6 80 7 33
2014 LI 38 36 11 4 11 0 0 73 16 45
2014 LI-05 20 50 20 0 10 0 0 70 10 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 26 9 9 6 0 0 77 14 35
2019 LI 45 27 6 6 12 3 0 75 19 35
2018 LI 40 18 5 12 25 0 0 59 37 44
2018 LI-05 31 23 0 8 38 0 0 54 46 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 46 20 9 11 11 3 0 68 24 35
2019 LI 44 22 8 3 16 8 0 71 20 34
2018 LI 24 21 18 5 32 0 0 45 37 44
2018 LI-05 15 15 23 8 38 0 0 31 46 13
2017 LI 18 36 9 15 12 6 3 60 30 33
2014 LI 36 29 7 16 11 2 0 66 27 45
2014 LI-05 30 10 10 40 10 0 0 40 50 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 38 41 0 6 15 0 0 79 21 34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 63 26 3 6 3 0 0 89 9 35
2019 LI 79 6 0 6 9 0 0 85 15 34
2017 LI 61 21 6 9 0 0 3 84 9 33
2014 LI 62 22 2 2 11 0 0 84 13 45
2014 LI-05 70 20 0 0 10 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 46 40 6 6 3 0 0 86 9 35
2019 LI 65 19 3 6 6 0 0 84 13 33
2017 LI 45 18 9 15 9 0 3 66 25 33
2014 LI 49 29 4 16 2 0 0 78 18 45
2014 LI-05 50 30 0 20 0 0 0 80 20 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 77 14 3 0 3 3 0 94 3 35
2017 LI 67 9 0 3 9 3 9 86 14 33
2014 LI 73 9 7 2 2 0 7 88 5 45
2014 LI-05 60 20 0 10 0 0 10 89 11 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 17 3 0 3 6 60 11 70 30 35
2019 LI 32 6 3 0 3 50 6 86 7 35

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 25 75 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 100 0 11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 55 45 11

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 45 55 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 55 45 11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 45 55 11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 0 100 11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 45 55 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 38 9 21 3 6 18 6 62 12 34
2019 LI 36 6 12 0 15 24 6 61 22 35
2018 LI 21 16 5 9 27 14 9 48 46 45
2018 LI-05 23 23 0 8 31 15 0 55 45 13
2017 LI 30 0 27 6 12 18 6 40 24 33
2014 LI 33 16 11 7 4 22 7 69 16 45
2014 LI-05 30 20 30 0 0 20 0 63 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 58 21 12 3 3 3 0 81 6 33
2019 LI 64 4 3 6 9 14 0 79 18 35
2018 LI 38 16 2 12 28 5 0 57 41 44
2018 LI-05 38 15 0 8 38 0 0 54 46 13
2017 LI 27 27 18 9 9 6 3 60 20 33
2014 LI 42 27 9 7 7 7 2 76 15 45
2014 LI-05 40 20 0 30 0 10 0 67 33 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LI 16 84 45

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 38 12 18 3 6 18 6 65 12 34
2019 LI 41 9 3 3 9 24 10 77 19 35
2018 LI 26 14 14 16 9 18 5 51 32 45
2018 LI-05 15 23 8 23 15 15 0 45 45 13
2017 LI 23 13 29 10 0 19 6 48 13 31
2014 LI 33 13 18 2 2 22 9 68 6 45
2014 LI-05 30 20 30 0 0 20 0 63 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 49 29 11 3 3 3 3 82 6 35
2019 LI 56 12 6 3 9 14 0 79 14 35
2018 LI 39 11 16 9 14 11 0 57 25 45
2018 LI-05 23 23 15 15 15 8 0 50 33 13
2017 LI 38 28 16 9 3 3 3 70 13 32
2014 LI 47 20 13 7 2 9 2 75 10 45
2014 LI-05 40 20 10 20 0 10 0 67 22 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LI 15 85 34

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LI 12 88 34
2019 LI 14 86 35
2017 LI 15 85 33
2014 LI 16 84 44

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 54 23 6 0 9 3 6 84 9 35
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 54 20 11 6 9 0 0 74 14 35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 31 6 3 0 3 0 91 3 35

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 66 23 6 3 0 3 0 91 3 35

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 53 24 9 12 0 3 0 79 12 34

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 60 29 9 0 0 3 0 91 0 35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 67 12 6 0 0 9 6 93 0 33

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 62 26 6 3 3 0 0 88 6 34

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 26 17 3 3 0 0 77 6 35

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 63 26 3 9 0 0 0 89 9 35

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LI 21 79 14

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 37 3 3 6 0 0 89 9 35
2019 LI 35 32 7 9 9 7 0 72 20 35
2018 LI 28 20 14 7 27 5 0 50 35 45
2018 LI-05 31 15 15 8 31 0 0 46 38 13
2017 LI 27 15 21 12 9 12 3 50 25 33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 49 26 14 9 3 0 0 74 11 35

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 20 17 3 6 3 0 74 9 35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 51 29 9 6 6 0 0 80 11 35
2019 LI 52 23 0 6 15 4 0 78 22 35
2018 LI 32 14 11 9 34 0 0 46 43 45
2018 LI-05 31 15 8 8 38 0 0 46 46 13
2017 LI 33 21 9 21 9 3 3 58 32 33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 15 46 8 0 15 0 15 73 18 13
2019 LI 19 19 25 6 25 0 6 40 33 16

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 31 49 9 3 9 0 0 80 11 35

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 26 29 20 14 11 0 0 54 26 35
2019 LI 9 38 26 17 10 0 0 47 27 35
2018 LI 3 23 29 18 25 2 0 26 44 45
2018 LI-05 0 23 31 15 31 0 0 23 46 13
2017 LI 12 24 24 18 18 0 3 38 38 33

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 89 6 3 0 3 0 0 94 3 35
2019 LI 82 9 9 0 0 0 0 91 0 35
2018 LI 68 14 14 5 0 0 0 82 5 45
2018 LI-05 69 15 15 0 0 0 0 85 0 13
2017 LI 67 15 9 3 3 0 3 84 6 33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 77 11 3 3 0 0 6 94 3 35
2019 LI 81 9 6 0 3 0 0 91 3 34
2018 LI 66 27 2 0 5 0 0 93 5 45
2018 LI-05 62 31 0 0 8 0 0 92 8 13
2017 LI 73 6 6 0 3 0 12 90 3 33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 74 0 11 3 0 0 11 84 3 35
2019 LI 71 7 6 3 6 0 6 84 10 35
2018 LI 50 5 16 5 25 0 0 55 29 45
2018 LI-05 46 8 8 8 31 0 0 54 38 13
2017 LI 48 12 15 3 9 0 12 69 14 33

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 71 14 3 3 0 0 9 94 3 35
2019 LI 56 12 6 6 6 0 14 79 14 35
2018 LI 59 11 14 2 11 2 0 72 14 45
2018 LI-05 54 23 8 0 15 0 0 77 15 13
2017 LI 58 6 12 9 0 0 15 75 11 33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 60 11 11 11 6 0 0 71 17 35
2019 LI 52 15 21 4 7 0 0 67 12 35
2018 LI 41 25 9 9 16 0 0 66 25 45
2018 LI-05 54 15 8 8 15 0 0 69 23 13
2017 LI 52 18 12 3 12 0 3 72 16 33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 63 9 9 0 6 0 14 83 7 35

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 60 20 20 0 0 0 0 80 0 35
2019 LI 68 6 4 6 15 0 0 74 21 35
2018 LI 37 20 14 9 20 0 0 57 29 45
2018 LI-05 38 15 15 8 23 0 0 54 31 13
2017 LI 30 33 18 9 6 0 3 66 16 33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 63 20 9 3 0 3 3 88 3 35
2019 LI 71 14 9 3 3 0 0 85 6 35
2018 LI 50 27 9 7 7 0 0 77 14 45
2018 LI-05 54 23 8 8 8 0 0 77 15 13
2017 LI 36 36 9 6 3 6 3 80 10 33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 66 26 3 0 0 6 0 97 0 35
2019 LI 73 9 9 6 3 0 0 82 9 35
2018 LI 55 29 14 2 0 0 0 84 2 45
2018 LI-05 62 23 8 8 0 0 0 85 8 13
2017 LI 36 30 15 3 6 3 6 73 10 33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 60 17 14 3 6 0 0 77 9 35
2019 LI 73 6 3 6 12 0 0 79 18 35

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 59 24 3 3 9 0 3 85 12 34

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 31 11 0 0 0 0 89 0 35
2019 LI 80 9 4 6 0 0 0 89 6 34
2018 LI 63 28 2 0 7 0 0 91 7 44
2018 LI-05 69 15 8 0 8 0 0 85 8 13
2017 LI 64 21 3 3 0 3 6 93 3 33

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 76 21 0 0 0 0 3 100 0 34
2019 LI 85 6 3 6 0 0 0 91 6 35
2018 LI 59 25 7 2 7 0 0 84 9 45
2018 LI-05 54 23 15 8 0 0 0 77 8 13
2017 LI 67 15 6 9 0 0 3 84 9 33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 32 35 12 9 12 0 0 68 21 34

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 80 11 6 0 0 0 3 94 0 35
2019 LI 82 6 0 3 3 3 3 93 7 35
2018 LI 64 23 2 2 5 5 0 91 7 45
2018 LI-05 62 15 0 0 8 15 0 91 9 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 86 0 6 0 6 0 3 88 6 35
2019 LI 76 6 6 0 6 0 6 87 7 35
2018 LI 68 2 5 9 16 0 0 71 25 45
2018 LI-05 62 0 8 8 23 0 0 62 31 13
2017 LI 66 6 16 6 0 0 6 77 7 32

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 83 11 0 0 3 0 3 97 3 35
2019 LI 80 9 7 0 3 0 0 90 3 35
2018 LI 59 20 14 2 2 0 2 82 5 45
2018 LI-05 69 15 8 0 8 0 0 85 8 13
2017 LI 61 21 9 3 0 0 6 87 3 33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 71 11 9 6 3 0 0 83 9 35
2019 LI 64 15 0 6 15 0 0 79 21 35
2018 LI 46 14 7 5 29 0 0 59 34 45
2018 LI-05 38 15 8 8 31 0 0 54 38 13
2017 LI 52 9 18 6 9 3 3 65 16 33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 86 6 3 0 0 0 6 97 0 35
2019 LI 86 6 4 0 0 0 3 95 0 34
2018 LI 68 5 7 5 0 0 16 86 5 44
2018 LI-05 69 0 8 0 0 0 23 90 0 13
2017 LI 76 12 0 0 0 0 12 100 0 33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 94 3 3 0 0 0 0 97 0 35
2019 LI 85 9 6 0 0 0 0 94 0 35
2018 LI 75 18 5 0 0 0 2 95 0 44
2018 LI-05 77 8 8 0 0 0 8 92 0 13
2017 LI 70 15 9 3 0 0 3 88 3 33

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 74 14 9 3 0 0 0 89 3 35
2019 LI 64 18 9 0 9 0 0 82 9 35
2018 LI 41 23 20 0 16 0 0 64 16 45
2018 LI-05 31 23 15 0 31 0 0 54 31 13
2017 LI 48 12 12 3 21 0 3 63 25 33

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 71 21 3 3 3 0 0 91 6 34
2019 LI 61 29 6 3 1 0 0 90 4 35
2018 LI 57 23 9 11 0 0 0 80 11 45
2018 LI-05 62 31 0 8 0 0 0 92 8 13
2017 LI 58 21 15 3 0 0 3 81 3 33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 31 9 0 3 0 0 89 3 35

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 37 37 17 3 6 0 0 74 9 35
2019 LI 41 36 7 9 6 0 0 77 15 35
2018 LI 39 29 9 5 18 0 0 68 23 45
2018 LI-05 46 23 0 8 23 0 0 69 31 13
2017 LI 45 15 21 6 9 0 3 63 16 33

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 9 11 23 23 34 0 0 57 20 35
2019 LI 6 14 14 29 38 0 0 67 20 35
2018 LI 19 2 16 29 34 0 0 63 21 45
2018 LI-05 23 0 8 31 38 0 0 69 23 13
2017 LI 6 15 18 15 42 0 3 59 22 33
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 57 31 11 0 35 65 35

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LI 37 63 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 66 11 6 0 11 3 3 82 12 35
2019 LI 55 16 4 3 4 6 11 85 9 34
2018 LI 53 20 9 0 11 2 5 78 12 45
2018 LI-05 46 23 8 0 15 0 8 75 17 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 30 25 5 0 25 10 5 65 29 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LI 20 30 5 5 30 10 0 56 39 20
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