2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 49 43 5 2 1 0 0 92 3 230
2020 LC-01 46 48 4 3 0 0 0 93 3 73
2020 LC-02 50 40 6 1 3 0 0 90 4 98
2019 LC 59 33 5 1 2 0 0 92 3 203
2019 LC-01 49 40 8 3 0 0 0 88 3 61
2019 LC-02 64 30 1 0 4 0 0 95 4 82
2018 LC 52 39 5 3 1 0 0 91 4 185
2018 LC-01 36 51 6 6 2 0 0 87 7 53
2018 LC-02 64 32 3 1 0 0 0 96 1 71
2017 LC 50 40 4 5 1 0 0 89 6 204
2017 LC-01 28 52 12 5 3 0 0 79 8 56
2017 LC-02 56 37 0 6 1 0 0 93 7 88
2017 LC-03 62 33 3 2 0 0 0 94 2 46
2014 LC 40 46 8 4 3 0 0 85 7 248
2014 LC-01 37 42 13 5 2 0 0 79 8 77
2014 LC-02 42 43 8 4 3 0 0 85 7 106
2014 LC-03 41 52 2 2 2 0 0 93 5 46

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 50 35 7 6 2 0 0 86 8 229
2020 LC-01 47 35 11 5 1 0 0 82 7 72
2020 LC-02 49 38 6 3 4 0 0 87 7 98
2019 LC 51 33 6 6 5 0 0 84 11 204
2019 LC-01 46 33 8 8 5 0 0 79 13 62
2019 LC-02 58 27 4 6 5 0 0 85 11 82
2018 LC 48 36 9 3 3 0 0 84 6 188
2018 LC-01 33 42 13 4 7 0 0 76 11 55
2018 LC-02 59 32 7 1 0 0 0 92 1 73
2017 LC 43 36 9 7 4 0 1 80 11 203
2017 LC-01 22 55 14 8 2 0 0 76 10 55
2017 LC-02 48 31 7 7 6 0 1 80 13 88
2017 LC-03 59 28 7 5 1 0 0 87 6 46

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 73 23 4 0 1 0 0 95 1 228
2020 LC-01 66 33 1 0 0 0 0 99 0 73
2020 LC-02 69 24 5 0 2 0 0 93 2 97
2019 LC 71 26 2 1 0 0 0 97 1 201
2019 LC-01 59 36 3 1 0 0 0 95 1 61
2019 LC-02 75 22 3 0 0 0 0 97 0 80
2018 LC 65 30 3 2 0 0 0 96 2 184
2018 LC-01 56 36 6 2 0 0 0 92 2 55
2018 LC-02 70 25 1 3 0 0 0 96 3 70
2017 LC 66 30 3 1 0 0 0 95 1 203
2017 LC-01 41 51 6 2 0 0 0 93 2 56
2017 LC-02 74 22 3 1 0 0 0 96 1 87
2017 LC-03 75 20 2 2 0 0 0 96 2 46
2014 LC 60 32 6 2 0 0 0 93 2 249
2014 LC-01 51 40 6 2 0 0 0 91 2 77
2014 LC-02 62 29 7 2 0 0 0 91 2 107
2014 LC-03 76 19 5 0 0 0 0 95 0 46

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 54 37 7 2 1 0 0 91 2 230
2020 LC-01 48 44 8 0 0 0 0 92 0 73
2020 LC-02 51 38 6 3 2 0 0 89 5 98
2019 LC 60 34 4 2 1 0 0 94 3 204
2019 LC-01 50 42 3 3 2 0 0 92 5 62
2019 LC-02 63 32 4 1 0 0 0 95 1 82
2018 LC 56 36 4 3 1 0 0 92 4 186
2018 LC-01 40 45 7 4 4 0 0 86 7 55
2018 LC-02 66 31 0 3 0 0 0 97 3 71
2017 LC 56 34 5 4 1 0 0 90 5 202
2017 LC-01 41 43 9 7 0 0 0 84 7 56
2017 LC-02 59 34 2 3 1 0 0 93 5 87
2017 LC-03 66 26 4 4 0 0 0 92 4 46
2014 LC 45 40 8 4 3 0 0 85 7 249
2014 LC-01 40 41 9 5 3 1 0 82 8 77
2014 LC-02 50 33 8 5 4 0 0 83 9 107
2014 LC-03 46 43 8 0 2 0 0 89 2 46

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 59 28 9 2 2 0 0 87 4 230
2020 LC-01 55 24 13 5 1 1 0 80 7 73
2020 LC-02 57 29 9 1 3 0 0 87 4 97
2019 LC 54 29 8 6 2 0 0 84 8 204
2019 LC-01 45 31 13 6 5 0 0 76 11 62
2019 LC-02 54 33 7 6 0 0 0 86 6 82
2018 LC 49 36 10 3 2 0 0 85 5 187
2018 LC-01 29 50 11 4 6 0 0 79 10 54
2018 LC-02 50 39 11 0 0 0 0 89 0 73
2017 LC 48 31 12 4 5 0 0 80 8 203
2017 LC-01 24 44 24 7 2 0 0 68 8 56
2017 LC-02 52 28 9 2 8 1 0 80 11 87
2017 LC-03 72 20 4 2 1 0 0 92 4 46
2014 LC 30 36 14 14 5 1 0 67 19 249
2014 LC-01 20 38 19 17 5 1 0 58 22 77
2014 LC-02 29 38 12 13 7 1 0 68 20 107
2014 LC-03 43 37 9 11 0 0 0 80 11 46

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 56 31 9 3 2 0 0 87 5 227
2020 LC-01 47 32 15 4 3 0 0 79 7 72
2020 LC-02 58 30 7 2 3 0 0 88 5 96
2019 LC 52 31 10 5 2 0 0 84 6 202
2019 LC-01 40 36 14 7 3 0 0 76 10 62
2019 LC-02 54 31 10 4 1 0 0 85 5 81
2018 LC 45 40 10 2 2 0 0 86 4 187
2018 LC-01 27 54 13 2 4 0 0 81 6 54
2018 LC-02 48 41 10 0 1 0 0 89 1 73
2017 LC 44 37 9 5 5 0 0 81 10 203
2017 LC-01 23 50 17 8 2 0 0 73 10 56
2017 LC-02 47 33 6 5 8 0 0 81 13 87
2017 LC-03 66 26 4 2 1 0 0 92 4 46
2014 LC 29 37 13 16 4 0 0 66 20 249
2014 LC-01 19 39 23 16 2 1 0 58 19 77
2014 LC-02 30 38 8 15 9 0 0 68 24 107
2014 LC-03 44 34 9 14 0 0 0 78 14 46

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 58 19 11 6 2 3 1 80 9 230
2020 LC-01 58 11 14 9 1 4 2 74 11 73
2020 LC-02 56 23 9 5 4 2 1 81 9 98
2019 LC 51 26 8 7 5 1 3 79 13 204
2019 LC-01 43 22 10 8 10 2 5 70 19 62
2019 LC-02 55 24 9 7 4 0 1 80 11 82
2018 LC 47 23 18 7 1 3 1 73 8 187
2018 LC-01 31 28 23 8 4 5 2 63 12 54
2018 LC-02 55 17 21 4 0 3 0 75 4 73
2017 LC 43 24 15 8 5 2 2 71 14 204
2017 LC-01 28 28 21 13 3 3 3 60 17 56
2017 LC-02 45 26 11 5 9 1 2 74 15 88
2017 LC-03 62 14 15 4 1 4 0 79 6 46
2014 LC 30 31 15 12 6 3 3 65 18 249
2014 LC-01 17 35 18 17 5 6 4 57 23 77
2014 LC-02 37 25 16 11 7 2 2 64 19 107
2014 LC-03 43 38 11 4 2 0 2 82 7 46
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 78 14 6 1 1 0 1 93 2 230
2020 LC-01 79 12 4 0 1 1 2 94 1 73
2020 LC-02 73 18 6 2 1 0 0 91 3 97
2019 LC 77 16 3 3 1 0 0 93 4 202
2019 LC-01 73 17 5 5 0 0 0 90 5 61
2019 LC-02 79 15 2 3 1 0 0 94 4 81

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 67 24 4 2 2 0 1 92 4 231
2020 LC-01 67 22 3 1 4 0 2 92 5 73
2020 LC-02 69 24 4 1 2 0 0 93 3 98
2019 LC 60 25 7 5 3 0 0 85 7 202
2019 LC-01 69 16 7 5 3 0 0 85 8 62
2019 LC-02 64 30 1 2 3 0 0 94 5 82
2018 LC 58 30 6 4 1 0 0 89 5 188
2018 LC-01 62 22 9 4 4 0 0 84 7 55
2018 LC-02 58 34 4 4 0 0 0 92 4 73
2017 LC 59 27 5 5 2 1 0 88 7 202
2017 LC-01 58 32 5 3 0 2 0 91 3 56
2017 LC-02 59 25 4 7 4 0 1 85 11 86
2017 LC-03 64 25 6 4 0 1 0 90 4 46
2014 LC 53 30 8 7 2 0 0 84 9 248
2014 LC-01 42 38 8 12 0 0 0 80 12 77
2014 LC-02 65 24 4 2 5 1 0 89 7 107
2014 LC-03 55 34 7 5 0 0 0 89 5 45

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 67 21 7 2 2 0 1 88 4 231
2020 LC-01 71 21 3 1 4 0 0 92 5 73
2020 LC-02 65 22 9 2 2 0 0 87 4 98
2019 LC 63 20 7 6 3 0 0 83 10 203
2019 LC-01 66 17 7 8 2 0 0 83 10 61
2019 LC-02 66 20 5 3 6 0 0 86 9 82
2018 LC 57 28 6 8 1 1 0 85 9 189
2018 LC-01 55 29 2 12 2 0 0 85 14 55
2018 LC-02 58 28 8 5 0 1 0 86 6 73
2017 LC 63 23 5 7 1 1 0 87 8 204
2017 LC-01 63 23 7 7 0 0 0 86 7 56
2017 LC-02 60 23 7 7 2 1 0 84 9 88
2017 LC-03 67 26 2 4 0 0 0 94 4 46
2014 LC 53 28 10 6 2 0 0 82 9 249
2014 LC-01 45 34 10 10 1 0 0 79 12 77
2014 LC-02 58 28 7 3 4 0 0 86 8 107
2014 LC-03 65 22 8 2 0 0 2 89 2 46

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 59 29 5 4 1 3 0 90 5 231
2020 LC-01 48 30 9 4 0 9 0 86 4 73
2020 LC-02 58 31 4 4 3 0 0 89 7 98
2019 LC 48 37 5 5 5 1 0 85 10 203
2019 LC-01 38 41 7 9 5 0 0 79 14 62
2019 LC-02 48 33 6 4 8 1 0 82 12 82
2018 LC 53 31 9 2 3 1 1 86 5 188
2018 LC-01 42 29 16 5 4 2 1 74 9 55
2018 LC-02 56 32 5 1 4 1 0 89 6 72
2017 LC 44 36 12 4 4 0 0 80 8 204
2017 LC-01 33 37 25 2 2 2 0 71 3 56
2017 LC-02 43 37 7 5 7 0 0 80 13 88
2017 LC-03 54 40 4 2 0 0 0 94 2 46
2014 LC 40 39 9 8 2 2 0 80 10 249
2014 LC-01 31 39 14 14 1 1 0 71 15 77
2014 LC-02 41 38 10 3 4 4 0 83 7 107
2014 LC-03 56 38 0 4 2 0 0 94 6 46

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 51 34 6 7 2 0 0 85 9 230
2020 LC-01 41 36 7 13 1 1 0 78 15 73
2020 LC-02 52 31 7 6 3 0 0 84 9 97
2019 LC 44 36 9 4 7 1 0 80 10 203
2019 LC-01 32 41 13 5 8 0 0 73 14 62
2019 LC-02 43 38 6 3 9 1 0 82 12 82
2018 LC 44 35 10 7 4 0 0 79 11 188
2018 LC-01 25 35 18 14 7 0 0 61 21 55
2018 LC-02 48 39 7 1 4 0 0 87 6 72
2017 LC 38 35 13 9 6 0 0 72 14 204
2017 LC-01 25 34 27 10 3 0 0 59 13 56
2017 LC-02 32 41 10 9 8 0 0 73 17 88
2017 LC-03 59 30 2 7 1 0 0 90 8 46
2014 LC 27 33 11 21 8 0 0 60 29 249
2014 LC-01 21 28 13 27 11 0 0 49 38 77
2014 LC-02 29 34 8 20 9 0 0 63 29 107
2014 LC-03 29 44 14 11 2 0 0 73 13 46

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 32 42 12 10 3 0 0 74 13 228
2020 LC-01 28 39 11 16 5 1 0 68 21 72
2020 LC-02 28 50 11 8 3 0 0 77 11 97
2019 LC 28 44 13 8 5 1 0 73 14 203
2019 LC-01 19 48 11 16 7 0 0 66 22 62
2019 LC-02 28 45 15 3 6 3 0 74 10 82
2018 LC 27 40 13 12 6 2 0 68 18 185
2018 LC-01 18 35 20 18 7 2 0 55 25 55
2018 LC-02 25 44 10 10 8 3 0 71 19 72
2017 LC 22 39 20 12 6 1 0 61 18 204
2017 LC-01 12 34 29 19 5 2 0 47 24 56
2017 LC-02 23 38 21 8 8 1 0 62 16 88
2017 LC-03 38 40 8 13 1 0 0 78 14 46
2014 LC 16 34 16 21 12 1 0 50 33 249
2014 LC-01 19 25 19 26 12 0 0 44 37 77
2014 LC-02 13 37 13 20 15 1 0 51 36 107
2014 LC-03 19 44 18 14 6 0 0 62 20 46

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 37 43 9 8 2 0 0 80 11 231
2020 LC-01 28 45 8 17 3 0 0 73 19 73
2020 LC-02 37 47 9 5 2 0 0 84 7 98
2019 LC 24 48 10 13 4 1 0 73 17 203
2019 LC-01 13 50 13 21 3 0 0 63 24 62
2019 LC-02 24 47 9 13 6 1 0 71 19 82
2018 LC 32 32 15 13 7 1 0 64 20 188
2018 LC-01 18 35 19 15 12 0 0 53 28 55
2018 LC-02 30 34 15 14 6 1 0 65 20 72
2017 LC 24 36 16 16 8 1 0 60 24 200
2017 LC-01 13 33 22 23 8 0 0 47 32 55
2017 LC-02 24 36 18 11 9 1 0 60 21 86
2017 LC-03 38 39 8 13 1 0 0 78 15 46
2014 LC 17 29 15 25 14 0 0 46 38 249
2014 LC-01 15 25 18 26 15 0 0 40 42 77
2014 LC-02 16 26 17 25 16 0 0 42 41 107
2014 LC-03 27 38 9 20 6 0 0 65 27 46
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 37 44 9 8 3 0 0 81 11 230
2020 LC-01 33 47 12 8 1 0 0 79 9 73
2020 LC-02 39 42 7 7 5 0 0 81 12 98
2019 LC 37 41 7 11 4 0 0 77 15 204
2019 LC-01 35 38 10 15 3 0 0 72 18 62
2019 LC-02 43 38 7 6 5 1 0 82 11 82
2018 LC 34 39 8 15 5 0 0 73 20 187
2018 LC-01 26 45 4 18 8 0 0 71 25 53
2018 LC-02 38 36 9 15 1 0 0 74 16 73
2017 LC 33 39 14 8 6 0 1 72 14 204
2017 LC-01 18 49 17 8 8 0 0 67 17 56
2017 LC-02 37 33 15 8 6 0 1 71 14 88
2017 LC-03 40 37 13 8 1 0 0 78 10 46
2014 LC 26 39 11 16 8 0 0 65 24 249
2014 LC-01 19 46 13 19 4 0 0 65 23 77
2014 LC-02 31 40 8 10 12 0 0 71 21 107
2014 LC-03 32 31 15 13 9 0 0 63 22 46

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 39 45 9 5 1 0 0 85 6 229
2020 LC-01 35 46 13 5 1 0 0 80 7 73
2020 LC-02 35 50 10 4 1 0 0 85 5 98
2019 LC 36 48 7 7 2 0 0 84 9 204
2019 LC-01 32 47 8 8 5 0 0 79 13 62
2019 LC-02 40 48 5 6 1 0 0 87 8 82
2018 LC 33 51 9 5 2 0 1 85 7 188
2018 LC-01 15 59 13 5 7 0 0 74 13 54
2018 LC-02 39 48 7 5 0 0 1 88 6 73
2017 LC 36 46 9 6 3 0 0 82 9 204
2017 LC-01 18 61 16 2 3 0 0 79 5 56
2017 LC-02 42 41 5 9 4 0 0 82 12 88
2017 LC-03 49 33 10 8 0 0 0 82 8 46

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 56 29 9 4 2 0 0 85 6 231
2020 LC-01 55 28 9 5 3 0 0 83 8 73
2020 LC-02 57 31 7 3 2 0 0 88 5 98
2019 LC 47 31 8 9 4 0 0 78 13 204
2019 LC-01 44 33 6 15 2 0 0 77 16 62
2019 LC-02 56 26 7 5 7 0 0 82 11 82
2018 LC 44 34 12 8 2 1 0 79 9 188
2018 LC-01 49 24 12 10 4 0 0 74 14 55
2018 LC-02 42 38 11 6 1 1 0 82 7 72
2017 LC 44 42 7 4 3 0 0 85 8 202
2017 LC-01 46 37 8 7 2 0 0 83 9 56
2017 LC-02 42 43 6 1 7 0 0 86 8 86
2017 LC-03 46 42 6 6 0 0 0 88 6 46
2014 LC 38 43 5 9 4 0 0 81 13 249
2014 LC-01 30 44 7 17 2 0 0 74 19 77
2014 LC-02 48 37 4 4 6 1 0 86 10 107
2014 LC-03 33 57 4 6 0 0 0 89 6 46

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 44 44 7 4 0 0 0 88 5 227
2020 LC-01 45 41 9 5 0 0 0 86 5 72
2020 LC-02 48 38 8 5 1 0 0 86 6 97
2019 LC 47 45 4 4 1 0 0 92 4 202
2019 LC-01 47 40 5 5 3 0 0 87 8 62
2019 LC-02 46 50 0 4 0 0 0 96 4 82
2018 LC 42 46 5 6 0 0 0 89 6 187
2018 LC-01 34 48 7 11 0 0 0 82 11 54
2018 LC-02 44 50 1 4 0 0 0 95 4 72
2017 LC 47 40 6 5 1 1 1 87 6 204
2017 LC-01 30 45 12 13 0 0 0 76 13 56
2017 LC-02 51 36 6 3 1 1 1 89 5 88
2017 LC-03 62 33 2 0 2 0 0 95 2 46
2014 LC 36 51 5 7 2 0 0 86 9 249
2014 LC-01 31 59 4 6 1 0 0 89 7 77
2014 LC-02 37 47 5 7 4 0 0 84 11 107
2014 LC-03 44 42 4 10 0 0 0 86 10 46

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 66 20 8 3 1 1 1 88 4 231
2020 LC-01 67 17 8 5 1 0 1 86 7 73
2020 LC-02 66 21 7 2 2 1 1 89 4 98

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 33 41 13 9 3 0 0 74 13 229
2020 LC-01 29 40 14 12 4 1 0 70 16 73
2020 LC-02 30 44 12 11 3 0 0 74 14 97
2019 LC 30 43 12 9 6 0 0 73 15 204
2019 LC-01 17 49 12 11 10 0 0 67 21 62
2019 LC-02 34 38 15 6 6 1 0 72 12 82
2018 LC 30 44 10 12 4 1 0 75 16 188
2018 LC-01 20 43 10 17 9 0 1 64 26 54
2018 LC-02 29 49 10 10 1 1 0 79 11 73
2017 LC 36 44 10 6 5 0 0 79 11 204
2017 LC-01 23 55 13 5 5 0 0 77 10 56
2017 LC-02 38 41 7 5 8 0 0 80 14 88
2017 LC-03 50 33 9 8 0 0 0 83 8 46
2014 LC 24 42 8 15 10 1 0 67 25 249
2014 LC-01 17 52 8 14 7 1 0 70 22 77
2014 LC-02 24 36 6 19 16 0 0 60 34 107
2014 LC-03 39 44 11 6 0 0 0 83 6 46

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 30 30 11 16 6 1 7 65 24 231
2020 LC-01 18 31 10 24 11 1 6 52 37 73
2020 LC-02 34 32 10 13 6 0 5 69 20 98
2019 LC 34 29 12 9 11 0 5 67 21 204
2019 LC-01 21 34 14 15 15 0 1 56 30 62
2019 LC-02 36 32 8 8 11 1 3 71 20 82
2018 LC 31 33 8 14 7 1 4 68 23 187
2018 LC-01 20 37 5 18 15 2 3 60 35 53
2018 LC-02 31 34 12 15 5 1 0 67 21 73
2017 LC 28 29 14 11 14 1 4 60 26 204
2017 LC-01 13 31 18 18 17 0 3 45 36 56
2017 LC-02 26 31 12 8 18 1 3 60 28 88
2017 LC-03 48 22 13 6 5 1 6 75 11 46
2014 LC 19 32 10 17 18 1 4 53 37 249
2014 LC-01 14 27 7 27 18 4 4 45 48 77
2014 LC-02 18 35 9 12 24 0 1 54 37 107
2014 LC-03 31 35 12 11 0 0 10 74 12 46

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 56 14 16 8 2 1 3 73 10 231
2020 LC-01 61 14 13 8 1 0 3 77 9 73
2020 LC-02 53 12 21 6 3 1 3 68 10 98
2019 LC 50 22 17 7 2 0 2 74 9 203
2019 LC-01 48 21 14 11 3 0 1 71 15 62
2019 LC-02 52 24 16 6 1 0 1 77 7 81

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 77 15 6 1 0 0 1 93 1 230
2020 LC-01 78 12 7 1 0 0 3 92 1 73
2020 LC-02 74 19 5 1 1 0 0 93 2 98
2019 LC 75 16 6 0 2 0 2 93 2 203
2019 LC-01 71 18 5 0 3 0 3 91 3 62
2019 LC-02 74 20 5 0 0 0 1 95 0 81

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 83 7 5 1 1 2 1 93 2 230
2020 LC-01 80 6 4 3 1 3 3 92 4 73
2020 LC-02 85 9 4 1 1 0 0 94 2 98
2019 LC 86 6 4 1 1 2 1 95 1 202
2019 LC-01 84 7 3 2 0 3 1 95 2 62
2019 LC-02 88 5 5 0 1 1 0 94 1 80

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 89 5 0 1 0 0 4 98 2 228
2020 LC-01 89 4 0 1 1 0 4 97 3 73
2020 LC-02 88 7 1 1 0 0 2 98 1 96
2019 LC 90 3 1 0 0 0 6 99 0 202
2019 LC-01 92 2 2 0 0 0 5 98 0 62
2019 LC-02 92 3 0 0 0 0 5 100 0 81

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 46 41 8 3 2 0 0 88 5 229
2020 LC-01 39 42 12 5 1 0 0 82 7 73
2020 LC-02 44 45 6 2 3 0 0 89 5 98
2019 LC 50 36 4 7 3 0 0 86 10 201
2019 LC-01 37 45 3 8 6 0 0 82 15 61
2019 LC-02 61 25 3 8 3 0 0 86 11 81
2018 LC 45 42 5 5 3 0 0 87 8 188
2018 LC-01 26 53 7 9 5 0 0 79 14 55
2018 LC-02 53 39 2 4 1 0 0 92 6 73
2017 LC 48 38 6 5 2 0 0 86 8 201
2017 LC-01 29 55 8 8 0 0 0 83 8 56
2017 LC-02 50 35 5 6 5 0 0 84 11 85
2017 LC-03 68 28 4 0 0 0 0 96 0 46
2014 LC 30 44 8 14 4 0 0 74 18 249
2014 LC-01 23 53 9 13 2 0 0 76 15 77
2014 LC-02 31 38 7 17 8 0 0 69 24 107
2014 LC-03 45 44 6 5 0 0 0 89 5 46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 51 35 8 3 2 0 0 86 6 230
2020 LC-01 49 38 9 3 2 0 0 86 5 73
2020 LC-02 51 37 5 3 4 0 0 88 7 98
2019 LC 54 31 8 5 3 0 0 85 8 204
2019 LC-01 41 40 6 10 3 0 0 81 13 62
2019 LC-02 61 25 7 4 3 0 0 86 6 82
2018 LC 43 41 10 3 2 0 1 84 6 187
2018 LC-01 34 53 5 4 5 0 0 86 8 55
2018 LC-02 51 30 12 4 1 0 1 82 6 73
2017 LC 46 35 12 6 1 0 0 81 7 203
2017 LC-01 35 37 20 8 0 0 0 72 8 56
2017 LC-02 45 37 9 7 2 0 0 82 9 87
2017 LC-03 60 27 9 5 0 0 0 87 5 46
2014 LC 32 40 14 7 6 0 0 73 13 249
2014 LC-01 29 47 9 10 5 0 0 76 15 77
2014 LC-02 33 32 21 5 8 0 0 66 13 107
2014 LC-03 38 47 8 0 8 0 0 84 8 46

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 41 45 7 6 1 0 0 86 7 226
2020 LC-01 44 42 9 3 3 0 0 85 5 72
2020 LC-02 38 52 4 5 1 0 0 90 6 95
2019 LC 42 40 8 7 1 0 0 83 9 199
2019 LC-01 36 41 11 9 4 0 0 77 12 58
2019 LC-02 50 36 8 6 0 0 0 86 6 81
2018 LC 40 41 10 8 2 0 0 81 9 186
2018 LC-01 27 51 11 10 2 0 0 77 12 54
2018 LC-02 45 41 7 5 1 0 0 86 7 73
2017 LC 42 40 10 5 2 0 1 83 7 203
2017 LC-01 26 52 15 5 2 0 0 79 7 56
2017 LC-02 48 37 5 8 1 0 1 86 10 87
2017 LC-03 54 35 6 2 4 0 0 88 6 46
2014 LC 31 44 10 10 4 0 0 75 15 249
2014 LC-01 29 48 10 8 5 0 0 77 13 77
2014 LC-02 30 44 11 11 5 0 0 74 15 107
2014 LC-03 40 45 6 8 0 0 0 85 8 46

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 33 52 9 5 0 1 0 85 6 229
2020 LC-01 27 52 8 11 1 1 0 79 12 71
2020 LC-02 31 52 14 2 0 1 0 84 2 98
2019 LC 37 42 13 6 1 1 0 80 7 204
2019 LC-01 23 52 16 5 3 0 0 76 8 62
2019 LC-02 40 40 10 8 0 3 0 82 8 82
2018 LC 40 39 13 6 1 1 0 80 7 188
2018 LC-01 25 44 20 6 5 0 0 69 10 54
2018 LC-02 44 41 5 7 0 3 0 87 7 73
2017 LC 36 40 15 3 4 2 0 78 7 203
2017 LC-01 19 47 23 5 2 5 0 69 7 56
2017 LC-02 36 39 13 2 7 2 0 77 10 87
2017 LC-03 55 35 8 2 0 0 0 90 2 46

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 28 32 14 16 9 0 0 60 25 230
2020 LC-01 32 29 17 16 6 0 0 61 22 73
2020 LC-02 28 32 16 16 7 1 0 61 23 98
2019 LC 41 34 8 12 5 0 0 75 17 204
2019 LC-01 47 35 10 3 5 0 0 82 8 62
2019 LC-02 49 26 11 9 5 0 0 75 14 82
2018 LC 34 41 8 13 3 0 1 75 17 186
2018 LC-01 35 44 8 13 0 0 0 79 13 54
2018 LC-02 39 41 8 7 3 0 1 82 10 72
2017 LC 37 34 15 10 4 0 1 71 14 203
2017 LC-01 44 32 15 5 3 0 0 77 8 55
2017 LC-02 36 32 14 13 5 0 1 68 18 88
2017 LC-03 36 38 14 7 6 0 0 74 12 46
2014 LC 35 31 11 14 9 0 0 66 23 249
2014 LC-01 38 32 14 13 4 0 0 70 16 77
2014 LC-02 36 36 11 7 9 0 0 73 16 107
2014 LC-03 26 25 6 27 16 0 0 51 43 46

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 6 19 18 24 32 0 0 26 56 226
2020 LC-01 9 25 15 27 22 0 1 35 50 70
2020 LC-02 7 18 20 25 30 0 0 25 55 98
2019 LC 11 23 19 26 21 0 0 33 47 202
2019 LC-01 17 30 20 15 18 0 0 47 33 61
2019 LC-02 10 16 19 32 23 0 0 26 55 81
2018 LC 13 18 23 28 18 0 0 31 46 187
2018 LC-01 17 25 18 24 16 0 0 41 41 54
2018 LC-02 15 14 24 31 16 0 0 29 47 73
2017 LC 15 27 18 26 14 0 0 42 40 203
2017 LC-01 16 39 17 14 13 0 2 56 27 55
2017 LC-02 20 26 13 31 11 0 0 45 41 88
2017 LC-03 7 19 27 22 25 0 0 27 46 46
2014 LC 11 28 18 23 19 0 1 39 42 249
2014 LC-01 15 30 21 21 11 0 1 46 33 77
2014 LC-02 9 33 20 25 13 0 1 42 38 107
2014 LC-03 10 16 12 15 46 0 2 26 62 46

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 26 74 231
2020 LC-01 36 64 73
2020 LC-02 22 78 98

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 63 15 9 3 1 1 8 86 4 231
2020 LC-01 65 21 7 1 1 0 5 90 3 73
2020 LC-02 64 15 11 3 1 2 4 84 4 98

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 LC 27 44 29 231
2020 LC-01 31 39 30 73
2020 LC-02 26 46 28 98
2019 LC 22 45 33 205
2019 LC-01 24 34 42 62
2019 LC-02 15 51 34 82
2018 LC 24 48 28 188
2018 LC-01 28 34 38 54
2018 LC-02 18 58 25 73
2017 LC 20 50 30 204
2017 LC-01 23 46 31 56
2017 LC-02 19 52 29 88
2017 LC-03 19 53 28 46
2014 LC 25 39 36 249
2014 LC-01 29 32 39 77
2014 LC-02 27 40 33 107
2014 LC-03 14 49 38 46

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 LC 30 35 17 6 6 6 59
2020 LC-01 17 43 12 0 16 13 21
2020 LC-02 43 35 19 0 0 4 25
2019 LC 28 43 17 5 6 2 44
2019 LC-01 14 41 27 0 17 0 15
2018 LC 26 52 5 5 6 7 45
2018 LC-01 26 45 14 8 0 6 15
2018 LC-02 8 85 0 0 0 7 13
2017 LC 29 42 19 8 0 2 40
2017 LC-01 22 54 25 0 0 0 13
2017 LC-02 24 42 15 14 0 6 16
2014 LC 25 38 19 11 9999 7 65
2014 LC-01 18 43 17 13 9999 8 23
2014 LC-02 23 44 22 8 9999 3 30
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 64 30 4 1 1 0 0 94 2 230
2020 LC-01 62 30 6 1 0 0 0 92 1 73
2020 LC-02 56 37 4 1 2 0 0 93 3 98
2019 LC 60 33 4 1 1 0 0 93 2 203
2019 LC-01 45 44 7 2 3 0 0 89 5 62
2019 LC-02 69 25 4 1 1 0 0 94 3 81
2018 LC 62 31 3 4 0 0 0 93 4 188
2018 LC-01 44 44 4 9 0 0 0 87 9 55
2018 LC-02 69 27 3 1 0 0 0 96 1 73
2017 LC 60 28 8 4 1 0 0 88 5 203
2017 LC-01 39 40 17 4 0 0 0 79 4 56
2017 LC-02 68 23 5 4 1 0 0 91 5 87
2017 LC-03 73 22 2 2 0 0 0 96 2 46
2014 LC 47 35 11 5 2 0 0 82 7 249
2014 LC-01 42 33 15 9 1 0 0 74 10 77
2014 LC-02 51 34 11 1 3 0 0 85 4 107
2014 LC-03 55 36 4 5 0 0 0 91 5 46

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 37 46 13 3 1 0 0 83 4 230
2020 LC-01 31 43 19 7 0 0 0 74 7 73
2020 LC-02 37 49 11 1 2 0 0 86 3 98
2019 LC 35 44 13 7 1 0 0 79 8 204
2019 LC-01 27 47 16 8 2 0 0 74 10 62
2019 LC-02 39 39 13 7 1 0 0 78 9 82
2018 LC 35 43 14 8 1 0 0 77 9 188
2018 LC-01 24 38 26 10 2 0 0 62 12 54
2018 LC-02 34 45 10 11 0 0 0 79 11 73
2017 LC 29 46 13 8 4 0 0 76 12 202
2017 LC-01 18 51 17 10 5 0 0 68 15 56
2017 LC-02 28 49 10 7 6 0 0 77 13 87
2017 LC-03 46 36 12 6 0 0 0 81 6 46
2014 LC 21 37 15 17 11 0 0 58 27 249
2014 LC-01 16 30 18 25 12 0 0 46 37 77
2014 LC-02 17 41 15 14 13 1 0 59 26 107
2014 LC-03 41 35 10 9 5 0 0 76 14 46

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 9 26 40 17 7 0 0 24 35 229
2020 LC-01 11 25 41 15 9 0 0 24 35 72
2020 LC-02 6 28 46 15 5 0 0 19 34 98
2019 LC 9 26 40 18 6 0 1 24 35 202
2019 LC-01 10 25 44 14 6 0 2 20 35 62
2019 LC-02 8 29 34 20 8 0 1 28 38 80
2018 LC 8 21 45 17 7 0 2 24 30 188
2018 LC-01 11 18 54 11 2 0 4 14 30 55
2018 LC-02 7 24 42 20 7 0 0 27 31 73
2017 LC 8 23 42 16 10 0 1 26 32 204
2017 LC-01 12 28 41 9 9 0 0 18 40 56
2017 LC-02 7 23 42 18 7 0 2 26 30 88
2017 LC-03 8 16 38 19 19 0 0 38 24 46
2014 LC 11 28 41 13 7 0 0 20 39 249
2014 LC-01 10 27 44 10 7 0 1 17 38 77
2014 LC-02 11 27 43 14 4 0 0 19 39 107
2014 LC-03 9 28 35 17 11 0 0 28 36 46

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 2 9 29 40 19 0 1 60 11 228
2020 LC-01 2 8 30 39 20 0 0 59 11 71
2020 LC-02 2 11 31 41 14 1 0 56 13 98
2019 LC 4 15 34 30 17 0 1 47 19 202
2019 LC-01 3 12 37 35 11 0 2 47 15 62
2019 LC-02 5 17 32 24 21 0 0 46 22 80
2018 LC 4 12 35 27 20 1 1 48 17 189
2018 LC-01 5 16 35 27 10 4 2 39 23 55
2018 LC-02 5 11 37 28 19 0 0 46 16 73
2017 LC 7 11 33 27 17 1 4 47 18 204
2017 LC-01 7 19 33 21 12 2 6 36 28 56
2017 LC-02 9 8 31 32 15 1 2 49 18 88
2017 LC-03 1 8 36 24 29 0 1 54 10 46
2014 LC 9 16 33 25 13 1 3 40 26 249
2014 LC-01 11 19 35 18 9 0 8 29 33 77
2014 LC-02 11 14 35 28 11 1 1 40 25 107
2014 LC-03 4 11 32 34 17 0 2 52 16 46

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 6 19 42 22 11 0 1 33 25 230
2020 LC-01 5 21 46 17 11 0 0 28 26 73
2020 LC-02 9 16 37 30 7 0 1 37 26 98
2019 LC 9 21 43 17 8 0 1 25 31 200
2019 LC-01 10 25 44 14 6 0 2 20 35 62
2019 LC-02 12 16 40 24 6 1 0 31 29 79
2018 LC 11 22 38 18 10 0 2 28 33 188
2018 LC-01 7 26 44 15 6 0 2 22 34 54
2018 LC-02 15 25 31 21 8 0 0 29 40 73
2017 LC 10 21 37 21 10 0 2 31 31 202
2017 LC-01 8 24 38 25 4 0 2 29 32 56
2017 LC-02 13 22 37 14 12 0 2 26 35 88
2017 LC-03 4 15 38 32 12 0 0 44 19 45
2014 LC 22 24 29 16 8 0 2 24 46 249
2014 LC-01 24 24 24 18 7 0 4 25 49 77
2014 LC-02 21 23 36 14 7 0 0 20 43 107
2014 LC-03 26 24 24 14 12 0 0 26 50 46

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 17 30 34 11 7 0 0 18 47 230
2020 LC-01 16 34 29 11 10 0 0 21 50 73
2020 LC-02 19 27 35 14 5 0 0 19 47 98
2019 LC 9 31 41 16 3 0 1 18 40 203
2019 LC-01 8 29 45 13 3 0 2 16 38 62
2019 LC-02 11 29 42 16 2 0 0 18 40 81
2018 LC 13 22 43 13 8 0 2 21 35 188
2018 LC-01 12 20 45 13 7 0 2 21 33 55
2018 LC-02 13 25 48 10 5 0 0 15 38 72
2017 LC 9 27 39 17 8 0 1 25 36 201
2017 LC-01 12 28 48 9 4 0 0 13 39 56
2017 LC-02 11 24 38 15 10 0 1 26 35 86
2017 LC-03 4 25 29 35 8 0 0 42 29 45
2014 LC 14 30 37 13 4 0 2 18 44 248
2014 LC-01 11 29 38 9 7 0 6 17 43 77
2014 LC-02 14 26 41 18 1 0 0 19 39 106
2014 LC-03 16 36 26 11 10 0 0 22 52 46

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 18 30 34 11 7 1 0 17 49 229
2020 LC-01 24 31 31 6 9 0 0 14 55 72
2020 LC-02 15 23 40 14 6 2 0 20 39 98
2019 LC 18 30 33 11 6 1 1 17 49 201
2019 LC-01 19 30 36 9 4 0 2 14 49 61
2019 LC-02 21 33 29 12 5 1 0 17 54 80
2018 LC 21 31 27 11 8 1 1 20 53 188
2018 LC-01 33 26 25 7 1 2 5 9 63 55
2018 LC-02 17 31 32 14 5 1 0 19 49 72
2017 LC 17 32 30 15 5 0 0 20 50 203
2017 LC-01 29 32 25 11 2 0 2 13 62 56
2017 LC-02 13 37 30 14 6 0 0 21 50 87
2017 LC-03 12 20 39 24 6 0 0 30 31 46
2014 LC 28 32 27 8 5 0 0 14 60 249
2014 LC-01 29 28 34 7 2 0 0 10 57 77
2014 LC-02 26 34 24 10 6 0 0 16 60 107
2014 LC-03 24 41 23 6 6 0 0 12 65 46

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 4 10 47 28 11 0 0 39 14 228
2020 LC-01 0 12 46 31 11 0 0 42 12 72
2020 LC-02 6 8 48 29 9 0 0 38 14 97
2019 LC 8 23 33 27 8 0 1 35 31 201
2019 LC-01 8 30 34 21 5 0 2 26 39 61
2019 LC-02 9 17 35 31 7 1 0 38 27 80
2018 LC 11 24 33 19 9 1 3 30 36 189
2018 LC-01 18 33 31 14 0 0 5 14 53 55
2018 LC-02 9 19 37 22 8 1 3 32 29 73
2017 LC 7 19 33 26 13 0 2 39 27 203
2017 LC-01 8 34 28 20 10 0 0 30 41 55
2017 LC-02 6 14 35 25 14 0 5 41 22 88
2017 LC-03 3 11 37 32 16 0 0 48 14 46
2014 LC 6 11 34 33 12 0 3 47 18 248
2014 LC-01 6 16 40 25 8 0 5 35 23 76
2014 LC-02 5 10 28 40 15 0 2 56 15 107
2014 LC-03 8 8 42 34 8 0 0 42 16 46

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 10 26 38 15 10 1 0 25 37 229
2020 LC-01 15 31 29 12 11 1 0 24 47 73
2020 LC-02 8 20 44 17 9 1 0 27 29 97
2019 LC 12 30 32 19 6 0 1 25 43 203
2019 LC-01 13 34 27 21 3 0 2 25 48 62
2019 LC-02 11 33 30 19 6 0 0 26 44 81
2018 LC 15 27 34 12 9 0 3 21 43 186
2018 LC-01 16 30 38 10 2 0 4 12 48 55
2018 LC-02 20 23 30 17 9 0 1 26 43 73
2017 LC 15 26 33 16 9 0 1 25 41 203
2017 LC-01 19 28 36 11 5 0 0 17 47 55
2017 LC-02 14 28 27 16 13 0 2 30 43 88
2017 LC-03 10 20 39 23 7 0 0 31 30 46
2014 LC 25 27 31 9 7 1 0 16 52 249
2014 LC-01 29 30 26 6 7 2 0 14 60 77
2014 LC-02 25 22 35 13 5 0 0 17 47 107
2014 LC-03 19 33 31 7 10 0 0 16 52 46

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 7 27 43 15 7 0 0 22 35 229
2020 LC-01 5 32 36 17 9 0 0 26 38 72
2020 LC-02 8 27 41 19 6 0 0 24 35 98
2019 LC 14 32 31 17 5 0 0 23 46 202
2019 LC-01 15 34 28 20 3 0 0 23 49 62
2019 LC-02 16 29 32 18 5 0 0 23 45 80

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 24 43 17 13 2 1 0 68 15 229
2020 LC-01 22 35 19 21 1 3 0 58 22 71
2020 LC-02 21 47 19 9 3 0 0 69 12 98
2019 LC 16 41 18 18 7 0 0 57 25 203
2019 LC-01 11 35 28 15 12 0 0 46 26 62
2019 LC-02 15 45 14 20 6 1 0 60 26 82

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 63 27 3 2 3 0 1 92 5 229
2020 LC-01 54 36 3 4 1 0 2 92 5 73
2020 LC-02 66 23 4 2 5 0 0 89 7 97
2019 LC 67 24 3 3 2 0 0 91 6 203
2019 LC-01 63 25 2 5 5 0 0 88 10 61
2019 LC-02 61 30 5 2 1 0 0 92 3 82
2018 LC 61 29 4 4 3 0 0 90 6 187
2018 LC-01 49 33 9 6 2 0 0 83 8 55
2018 LC-02 57 32 3 4 4 0 0 89 8 72
2017 LC 64 25 4 5 2 0 1 89 7 204
2017 LC-01 56 31 5 8 0 0 0 87 8 56
2017 LC-02 61 24 6 3 5 0 1 86 8 88
2017 LC-03 81 15 0 5 0 0 0 95 5 46
2014 LC 60 31 3 4 2 0 1 92 6 249
2014 LC-01 52 40 2 4 2 0 0 92 6 77
2014 LC-02 64 24 3 5 3 0 1 89 8 107
2014 LC-03 70 30 0 0 0 0 0 100 0 46

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 64 30 2 2 1 0 0 94 3 227
2020 LC-01 57 34 4 3 1 0 0 92 4 71
2020 LC-02 61 32 3 2 2 0 0 93 4 97
2019 LC 57 33 4 5 2 0 0 90 7 202
2019 LC-01 48 35 7 7 3 0 0 83 10 61
2019 LC-02 56 32 3 7 1 0 0 89 9 81
2018 LC 54 37 3 4 1 0 0 92 5 186
2018 LC-01 47 38 8 5 2 0 0 85 7 55
2018 LC-02 53 38 3 6 0 0 0 92 6 71
2017 LC 55 37 3 3 2 0 0 92 5 202
2017 LC-01 37 55 7 2 0 0 0 92 2 56
2017 LC-02 59 29 2 6 4 0 0 88 9 87
2017 LC-03 65 33 0 2 0 0 0 98 2 46
2014 LC 50 43 4 2 1 0 0 93 3 249
2014 LC-01 45 49 3 2 0 0 0 94 2 77
2014 LC-02 50 39 6 2 3 0 0 89 5 107
2014 LC-03 55 45 0 0 0 0 0 100 0 46

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 63 30 5 1 1 0 0 93 2 228
2020 LC-01 56 38 7 0 0 0 0 93 0 73
2020 LC-02 66 26 4 2 2 0 0 92 4 97
2019 LC 65 28 5 2 1 0 0 93 2 203
2019 LC-01 56 32 7 3 2 0 0 88 5 61
2019 LC-02 68 28 5 0 0 0 0 95 0 82
2018 LC 60 34 4 2 0 0 0 94 2 187
2018 LC-01 45 45 5 5 0 0 0 90 5 55
2018 LC-02 73 23 4 0 0 0 0 96 0 72

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 38 43 10 6 2 1 0 82 8 230
2020 LC-01 34 42 12 9 3 0 0 76 12 73
2020 LC-02 32 48 11 5 2 2 0 81 7 97
2019 LC 39 46 8 6 1 0 0 85 7 203
2019 LC-01 22 58 12 7 2 0 0 80 8 62
2019 LC-02 47 35 5 10 1 1 0 83 11 82
2018 LC 48 40 6 4 1 1 0 88 5 187
2018 LC-01 32 47 16 5 0 0 0 79 5 54
2018 LC-02 55 36 1 4 3 1 0 92 7 73
2017 LC 44 42 9 2 1 1 0 87 4 203
2017 LC-01 29 49 19 2 0 2 0 79 2 56
2017 LC-02 43 44 5 3 3 1 0 88 7 87
2017 LC-03 67 27 6 0 0 0 0 94 0 46
2014 LC 52 34 7 4 2 2 0 87 6 249
2014 LC-01 51 36 6 4 2 1 0 88 6 77
2014 LC-02 49 32 9 5 2 3 0 84 7 107
2014 LC-03 69 28 4 0 0 0 0 96 0 46

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 50 37 7 3 1 0 0 88 5 230
2020 LC-01 40 42 9 4 4 1 0 83 8 73
2020 LC-02 50 36 9 5 0 0 0 86 5 97
2019 LC 52 37 8 2 1 1 0 89 3 200
2019 LC-01 38 43 12 5 2 0 0 81 7 60
2019 LC-02 54 32 10 2 0 1 0 87 2 81
2018 LC 54 34 10 1 0 1 0 89 1 186
2018 LC-01 38 41 17 2 0 2 0 81 2 53
2018 LC-02 62 30 7 1 0 0 0 92 1 73
2017 LC 50 34 11 2 1 1 0 86 3 204
2017 LC-01 34 41 20 3 0 2 0 76 3 56
2017 LC-02 52 32 8 2 3 1 0 86 6 88
2017 LC-03 64 32 2 0 0 0 1 98 0 46
2014 LC 51 35 7 4 1 2 0 88 5 249
2014 LC-01 49 42 8 0 1 0 0 91 1 77
2014 LC-02 49 32 5 8 2 4 0 84 10 107
2014 LC-03 66 28 6 0 0 0 0 94 0 46

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 68 23 6 2 2 0 0 90 4 230
2020 LC-01 60 25 9 3 3 0 0 85 5 73
2020 LC-02 72 19 5 2 2 0 0 91 4 98
2019 LC 60 30 5 5 0 0 0 90 5 204
2019 LC-01 48 37 8 7 0 0 0 85 7 62
2019 LC-02 63 26 5 6 0 0 0 89 6 82
2018 LC 62 30 4 2 2 1 0 92 4 186
2018 LC-01 45 44 5 2 2 2 0 91 4 54
2018 LC-02 64 30 4 1 0 0 0 94 1 72
2017 LC 56 32 7 2 4 0 0 88 6 204
2017 LC-01 38 49 10 3 0 0 0 87 3 56
2017 LC-02 53 33 6 0 8 0 0 86 8 88
2017 LC-03 82 11 2 2 1 0 0 94 4 46
2014 LC 48 30 8 9 5 0 0 78 14 247
2014 LC-01 37 33 10 13 6 0 0 70 19 77
2014 LC-02 50 28 9 8 6 0 0 77 13 106
2014 LC-03 68 30 0 2 0 0 0 98 2 45

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 66 24 3 3 1 1 1 92 4 230
2020 LC-01 58 32 3 5 0 0 1 92 5 73
2020 LC-02 61 24 4 3 2 3 2 90 5 97

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 51 34 9 3 1 0 0 86 5 231
2020 LC-01 42 34 15 4 3 1 0 78 7 73
2020 LC-02 51 35 9 4 1 0 0 86 5 98

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 66 24 2 3 1 2 1 94 4 230
2020 LC-01 60 25 1 5 3 3 3 90 9 72
2020 LC-02 63 27 4 1 1 3 1 94 2 98

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 46 32 12 3 3 2 1 81 7 229
2020 LC-01 30 40 17 3 7 1 2 72 10 73
2020 LC-02 49 33 10 3 3 2 0 83 6 96
2019 LC 45 40 6 3 4 2 0 87 7 203
2019 LC-01 46 39 3 3 8 0 0 85 12 61
2019 LC-02 41 40 10 3 3 3 0 84 6 82
2018 LC 40 45 8 4 2 1 0 86 6 187
2018 LC-01 29 50 11 9 2 0 0 78 11 55
2018 LC-02 33 52 7 3 4 0 1 86 7 72
2017 LC 41 40 7 5 3 1 2 84 8 204
2017 LC-01 21 54 17 6 0 0 2 77 6 56
2017 LC-02 44 35 5 6 6 1 4 83 12 88
2017 LC-03 60 34 1 0 2 2 0 96 3 46
2014 LC 43 38 10 3 2 2 0 84 5 249
2014 LC-01 34 39 17 6 1 1 1 75 7 77
2014 LC-02 48 37 8 2 4 2 0 86 6 107
2014 LC-03 53 39 2 0 0 5 0 98 0 46

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 62 27 6 3 2 0 1 90 5 230
2020 LC-01 51 32 8 5 1 0 2 85 7 73
2020 LC-02 63 27 6 2 2 0 0 90 4 98
2019 LC 55 32 8 1 3 0 1 88 4 201
2019 LC-01 47 37 8 2 5 0 2 85 7 62
2019 LC-02 60 28 8 1 3 0 0 88 4 80
2018 LC 64 28 5 2 1 0 0 92 3 188
2018 LC-01 45 44 6 3 2 0 0 89 5 54
2018 LC-02 65 28 3 3 0 1 0 94 3 73
2017 LC 63 28 4 2 1 1 0 93 3 203
2017 LC-01 51 36 11 2 0 0 0 88 2 56
2017 LC-02 58 33 1 5 1 2 0 93 6 88
2017 LC-03 85 11 4 0 0 0 0 96 0 45
2014 LC 64 27 4 3 2 0 0 91 5 249
2014 LC-01 57 32 5 4 1 0 0 90 5 77
2014 LC-02 66 24 4 3 3 1 0 90 6 107
2014 LC-03 73 22 5 0 0 0 0 95 0 46

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 55 32 8 3 1 1 0 88 5 229
2020 LC-01 42 40 10 5 0 2 0 84 5 73
2020 LC-02 58 28 8 3 3 0 0 86 6 97
2019 LC 48 36 10 3 2 0 0 84 6 203
2019 LC-01 40 43 8 5 3 0 0 84 8 62
2019 LC-02 50 30 13 4 3 0 0 80 6 82
2018 LC 52 34 10 3 1 0 0 87 3 187
2018 LC-01 35 39 17 7 2 0 0 74 9 54
2018 LC-02 50 37 10 1 0 1 0 88 1 72

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 32 27 14 7 7 7 7 68 16 231
2020 LC-01 17 24 16 9 13 10 11 52 28 73
2020 LC-02 39 23 15 6 4 8 5 71 12 98
2019 LC 25 24 15 13 12 5 7 55 28 201
2019 LC-01 18 17 19 15 17 3 12 40 38 61
2019 LC-02 27 27 13 13 12 4 4 58 27 80
2018 LC 26 30 10 12 8 7 7 65 23 188
2018 LC-01 13 18 9 15 18 13 13 43 45 54
2018 LC-02 23 34 14 15 5 5 3 62 22 73
2017 LC 24 23 21 12 7 4 9 53 22 204
2017 LC-01 8 25 33 15 5 4 10 38 23 56
2017 LC-02 23 26 17 12 11 6 5 55 26 88
2017 LC-03 45 15 16 9 4 2 10 68 14 46
2014 LC 28 19 19 13 9 5 9 54 25 249
2014 LC-01 18 19 19 19 6 7 13 46 31 77
2014 LC-02 26 20 19 13 13 4 6 51 28 107
2014 LC-03 52 16 20 2 2 0 8 74 5 46

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 29 53 5 13 0 0 0 82 13 231
2020 LC-01 29 52 4 14 0 0 0 82 14 73
2020 LC-02 29 56 3 11 1 0 0 85 12 98

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 29 43 14 10 5 0 0 72 14 227
2020 LC-01 26 40 17 11 7 0 0 65 17 72
2020 LC-02 31 39 15 10 5 0 0 70 15 97
2019 LC 62 27 4 5 2 0 0 89 7 203
2019 LC-01 51 33 7 5 5 0 0 84 10 62
2019 LC-02 69 21 3 6 1 0 0 90 7 81
2017 LC 61 33 2 2 1 0 1 94 3 204
2017 LC-01 52 40 5 2 2 0 0 92 3 56
2017 LC-02 61 31 2 3 1 0 1 93 5 88
2017 LC-03 70 28 0 2 0 0 0 98 2 46
2014 LC 53 33 6 6 1 0 0 87 7 249
2014 LC-01 52 34 8 6 0 0 0 86 6 77
2014 LC-02 53 31 6 7 3 0 0 84 10 107
2014 LC-03 56 36 4 4 0 0 0 92 4 46

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 48 37 6 8 2 0 0 84 10 229
2020 LC-01 49 33 4 14 0 0 0 82 14 72
2020 LC-02 46 36 8 5 5 0 0 82 10 98
2019 LC 62 31 3 3 1 0 0 93 4 202
2019 LC-01 44 45 5 3 3 0 0 89 6 62
2019 LC-02 76 20 1 3 0 0 0 96 3 80
2017 LC 57 36 3 3 1 0 1 93 4 204
2017 LC-01 43 51 5 2 0 0 0 93 2 56
2017 LC-02 59 32 2 3 2 0 1 92 6 88
2017 LC-03 74 22 1 2 0 0 0 96 2 46
2014 LC 55 35 4 5 1 0 0 90 6 248
2014 LC-01 47 42 3 5 1 0 1 90 6 76
2014 LC-02 58 27 6 7 2 0 0 85 9 107
2014 LC-03 65 31 5 0 0 0 0 95 0 46

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 68 23 3 4 0 0 1 92 4 229
2020 LC-01 67 26 4 3 0 0 0 93 3 72
2020 LC-02 69 20 2 5 1 1 2 92 6 98
2017 LC 62 29 4 2 1 1 0 92 4 202
2017 LC-01 50 40 8 0 2 0 0 90 2 55
2017 LC-02 64 25 3 6 2 0 0 89 8 88
2017 LC-03 76 21 0 0 0 2 1 100 0 45
2014 LC 68 27 1 4 0 0 0 95 4 249
2014 LC-01 57 38 0 5 0 0 0 95 5 77
2014 LC-02 71 23 1 5 0 0 0 94 5 107
2014 LC-03 76 19 2 2 0 0 0 96 2 46

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 52 27 13 5 2 1 2 80 7 230
2020 LC-01 48 25 14 6 1 3 3 78 8 73
2020 LC-02 46 30 13 6 3 0 2 77 9 97
2019 LC 58 24 10 4 2 1 2 84 6 204
2019 LC-01 44 31 13 8 0 0 3 78 9 62
2019 LC-02 58 22 13 0 5 2 1 82 5 82

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 5 95 226
2020 LC-01 7 93 70
2020 LC-02 5 95 96
2019 LC 9 91 205
2019 LC-01 13 87 62
2019 LC-02 9 91 82
2018 LC 7 93 189
2018 LC-01 12 88 55

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 55 45 11
2019 LC 42 58 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 35 65 18
2018 LC 54 46 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 35 65 18
2018 LC 38 62 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2019 LC 0 100 18
2018 LC 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2018 LC 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2018 LC 0 100 13

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 0 100 18
2018 LC 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 53 47 11
2019 LC 46 54 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 44 56 18
2018 LC 39 61 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 50 50 18
2018 LC 39 61 13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 27 73 18
2018 LC 0 100 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 60 40 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 45 55 11
2019 LC 38 62 18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2019 LC 0 100 18
2018 LC 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2019 LC 0 100 18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 44 56 18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 29 71 18

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 55 45 11
2019 LC 48 52 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 33 67 18

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 27 73 18

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2019 LC 0 100 18
2018 LC 0 100 13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2018 LC 0 100 13

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 LC 35 65 18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LC 54 46 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 0 100 11
2018 LC 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LC 46 54 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LC 0 100 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 30 28 12 7 5 14 3 71 14 231
2020 LC-01 21 21 10 9 7 25 7 62 23 73
2020 LC-02 29 27 19 8 6 8 3 63 16 98
2019 LC 28 32 15 5 5 13 3 71 11 204
2019 LC-01 18 25 20 2 10 21 6 58 16 62
2019 LC-02 34 27 13 11 3 10 2 69 16 81
2018 LC 26 37 12 7 2 11 4 74 11 187
2018 LC-01 16 29 17 9 5 20 2 59 19 54
2018 LC-02 27 35 12 7 1 11 7 75 10 72
2017 LC 32 25 15 4 7 14 3 69 13 204
2017 LC-01 17 24 24 7 3 18 7 55 13 56
2017 LC-02 31 27 15 2 10 13 1 67 15 88
2017 LC-03 51 23 8 0 5 12 2 85 5 46
2014 LC 26 26 15 7 4 21 2 67 14 249
2014 LC-01 21 23 7 5 5 36 2 72 16 77
2014 LC-02 24 25 18 8 6 16 3 60 17 107
2014 LC-03 42 31 12 8 0 7 0 78 9 46

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 47 36 9 2 3 3 0 85 5 230
2020 LC-01 35 34 16 4 5 6 0 73 10 73
2020 LC-02 47 41 6 2 3 1 0 89 5 98
2019 LC 47 35 10 4 2 1 1 84 6 204
2019 LC-01 32 35 13 8 5 5 1 71 14 61
2019 LC-02 53 30 13 3 1 0 0 83 4 82
2018 LC 46 37 8 4 1 4 0 86 6 188
2018 LC-01 25 42 14 8 4 6 0 73 12 55
2018 LC-02 50 37 7 3 1 3 0 89 4 73
2017 LC 47 32 11 4 4 2 0 80 9 203
2017 LC-01 30 43 17 3 2 5 0 77 5 55
2017 LC-02 45 31 10 6 8 1 0 77 14 88
2017 LC-03 67 25 6 0 2 0 0 92 2 46
2014 LC 42 35 11 3 3 5 0 82 6 249
2014 LC-01 36 43 11 3 2 6 0 83 6 77
2014 LC-02 41 38 11 3 4 3 0 81 7 107
2014 LC-03 67 17 8 4 2 2 0 86 6 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 3 97 229
2020 LC-03 0 100 52
2019 LC 3 97 204
2019 LC-03 0 100 48
2018 LC 3 97 188

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 31 28 12 4 2 21 3 76 8 231
2020 LC-01 20 26 11 4 4 33 3 71 12 73
2020 LC-02 30 28 14 6 1 16 4 74 9 98
2019 LC 34 24 16 2 1 18 5 76 4 205
2019 LC-01 26 15 23 5 2 24 6 58 9 62
2019 LC-02 36 27 15 2 0 17 3 79 3 82
2018 LC 35 28 11 3 0 19 5 82 4 189
2018 LC-01 18 28 13 4 0 32 6 74 6 55
2018 LC-02 37 26 12 2 0 15 7 81 3 73
2017 LC 33 20 14 2 4 19 7 72 8 203
2017 LC-01 18 21 16 3 0 29 12 67 6 56
2017 LC-02 33 20 17 1 8 13 8 66 12 88
2017 LC-03 50 16 7 2 0 22 2 88 3 45
2014 LC 26 17 17 3 1 31 4 66 7 249
2014 LC-01 23 12 14 5 0 42 5 65 9 77
2014 LC-02 26 17 17 4 3 28 4 64 10 107
2014 LC-03 41 20 16 0 0 19 5 79 0 46

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 53 32 6 5 1 3 0 87 6 230
2020 LC-01 42 30 10 7 3 9 0 78 10 73
2020 LC-02 53 34 5 6 1 1 0 88 7 97
2019 LC 53 29 12 2 1 2 1 85 3 205
2019 LC-01 30 36 20 5 2 5 3 72 7 62
2019 LC-02 59 28 10 1 0 1 0 89 1 82
2018 LC 51 33 10 2 0 4 0 87 2 189
2018 LC-01 29 36 24 4 0 6 0 69 5 55
2018 LC-02 56 33 7 1 0 3 0 92 1 73
2017 LC 49 31 11 1 3 3 1 83 5 202
2017 LC-01 25 46 15 3 0 10 2 80 4 56
2017 LC-02 46 31 13 0 7 1 1 79 7 87
2017 LC-03 77 18 5 0 0 0 0 95 0 45
2014 LC 46 33 11 3 0 6 0 84 3 249
2014 LC-01 36 44 12 2 0 5 0 85 3 77
2014 LC-02 51 30 10 3 1 5 0 85 4 107
2014 LC-03 64 18 12 2 0 5 0 86 2 46

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 8 92 230
2020 LC-01 12 88 73
2020 LC-02 9 91 97

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 9 91 230
2020 LC-01 13 87 73
2020 LC-02 9 91 97
2019 LC 7 93 204
2019 LC-01 5 95 62
2019 LC-02 8 92 82
2017 LC 6 94 202
2017 LC-02 10 90 87
2014 LC 8 92 249
2014 LC-01 8 92 77
2014 LC-02 9 91 107

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 71 29 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 80 20 19
2019 LC 100 0 15
2017 LC 74 26 13
2014 LC 90 10 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 45 43 0 0 12 0 0 88 12 15
2019 LC 40 28 12 14 0 7 0 72 15 15
2017 LC 63 19 8 0 0 0 11 92 0 10
2014 LC 73 27 0 0 0 0 0 100 0 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 57 28 7 3 1 1 2 88 5 229
2020 LC-01 50 34 6 4 3 1 1 87 7 73
2020 LC-02 61 24 7 4 1 1 1 87 5 97
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 37 39 10 9 4 0 0 77 13 229
2020 LC-01 33 36 11 12 7 1 0 71 19 73
2020 LC-02 37 44 9 7 2 0 0 82 9 97

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 40 43 10 7 1 0 0 83 8 231
2020 LC-01 28 46 13 12 1 0 0 74 13 73
2020 LC-02 39 47 9 4 1 0 0 86 5 98

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 43 37 9 9 2 0 0 81 10 231
2020 LC-01 37 41 8 10 2 1 0 79 13 73
2020 LC-02 40 39 13 7 1 0 0 79 8 98

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 46 39 10 4 0 0 0 85 5 230
2020 LC-01 39 46 13 3 0 0 0 85 3 73
2020 LC-02 45 39 9 6 1 0 0 84 7 97

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 57 31 9 2 1 0 1 89 3 228
2020 LC-01 47 39 7 4 1 0 1 88 5 72
2020 LC-02 55 31 11 1 1 0 0 87 2 97

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 81 10 2 2 0 4 0 95 2 230
2020 LC-01 76 12 3 4 0 5 0 93 4 73
2020 LC-02 79 12 2 2 0 4 1 96 2 97

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 64 28 5 1 2 0 0 93 3 229
2020 LC-01 53 39 4 0 3 1 0 93 3 73
2020 LC-02 66 22 7 2 2 0 0 89 4 98

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 60 26 5 6 3 0 1 86 9 231
2020 LC-01 52 33 4 5 7 0 0 84 12 73
2020 LC-02 62 23 7 6 2 0 0 85 8 98

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 70 21 5 2 2 0 0 91 4 230
2020 LC-01 62 22 8 4 4 0 0 85 7 72
2020 LC-02 71 23 4 1 1 0 0 94 2 98

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 100 0 219
2020 LC-01 99 1 70
2020 LC-02 100 0 90

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 24 44 14 15 2 0 1 69 17 217
2020 LC-01 27 40 15 16 0 1 0 68 16 69
2020 LC-02 26 41 14 15 3 0 0 67 19 90

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 59 33 6 1 0 0 0 92 2 230
2020 LC-01 51 43 5 1 0 0 0 93 1 73
2020 LC-02 55 33 8 2 1 0 0 89 3 97
2019 LC 51 39 6 3 1 0 0 91 3 203
2019 LC-01 45 43 7 3 2 0 0 89 5 62
2019 LC-02 51 40 5 5 0 0 0 90 5 81
2018 LC 54 37 6 2 1 1 0 92 3 188
2018 LC-01 36 52 8 4 0 0 1 89 4 55
2018 LC-02 61 30 6 0 3 1 0 92 3 72
2017 LC 51 37 6 3 2 0 0 88 6 204
2017 LC-01 39 47 10 3 0 0 0 86 3 56
2017 LC-02 48 40 5 2 5 0 0 88 7 88
2017 LC-03 73 22 3 2 0 0 0 94 2 46

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 43 30 10 11 6 0 1 73 17 231
2020 LC-01 37 28 10 14 9 1 0 66 24 73
2020 LC-02 47 28 12 9 4 0 0 75 13 98

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 54 29 10 4 2 0 1 84 6 230
2020 LC-01 52 28 9 7 4 0 0 80 11 73
2020 LC-02 58 30 7 2 1 1 0 90 3 97

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 40 37 12 8 2 1 0 78 10 228
2020 LC-01 34 32 15 14 3 3 0 67 17 71
2020 LC-02 37 43 13 3 2 0 1 81 5 97
2019 LC 33 44 7 10 6 0 0 77 16 204
2019 LC-01 32 34 10 16 8 0 0 66 24 62
2019 LC-02 30 45 8 10 7 0 0 75 17 82
2018 LC 34 44 10 9 4 0 0 78 12 188
2018 LC-01 20 46 12 16 5 0 0 66 22 55
2018 LC-02 33 47 9 7 4 0 0 80 11 73
2017 LC 30 46 9 10 5 0 0 76 15 204
2017 LC-01 18 51 14 15 2 0 0 69 17 56
2017 LC-02 25 48 8 10 9 0 0 73 19 88
2017 LC-03 52 37 5 2 4 0 0 89 6 46

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 21 53 12 10 3 1 0 75 13 219
2020 LC-01 13 58 8 12 4 3 1 74 17 70
2020 LC-02 16 56 19 8 2 0 0 72 10 90
2019 LC 18 60 7 12 2 1 0 79 14 188
2019 LC-01 21 47 11 21 0 1 0 68 21 58
2019 LC-02 14 71 4 4 4 1 1 87 9 75

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 31 37 17 9 4 0 1 69 14 231
2020 LC-01 28 32 16 13 9 0 3 62 22 73
2020 LC-02 30 40 21 7 1 0 1 71 8 98

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 33 31 19 10 7 0 0 64 17 230
2020 LC-01 24 34 20 13 8 0 1 59 21 73
2020 LC-02 40 25 19 10 6 0 0 65 17 97
2019 LC 13 25 28 17 16 1 0 38 34 204
2019 LC-01 13 22 29 17 18 2 0 35 35 62
2019 LC-02 9 25 36 17 13 0 0 34 31 82
2018 LC 17 22 24 16 21 0 1 39 37 189
2018 LC-01 14 21 30 15 18 0 2 36 33 55
2018 LC-02 14 24 22 19 22 0 0 38 41 73
2017 LC 17 20 22 16 21 1 3 39 39 203
2017 LC-01 15 12 27 22 19 2 5 28 43 56
2017 LC-02 12 25 23 16 23 0 1 37 39 88
2017 LC-03 29 24 14 11 20 0 1 54 32 46

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 4 12 28 27 29 0 0 16 56 231
2020 LC-01 4 16 22 30 29 0 0 20 59 73
2020 LC-02 6 9 37 24 24 0 0 14 48 98
2019 LC 4 18 32 27 19 0 0 22 46 204
2019 LC-01 5 22 33 23 18 0 0 26 41 62
2019 LC-02 4 14 34 26 22 0 0 18 48 82
2018 LC 6 19 31 22 23 0 0 25 45 188
2018 LC-01 5 16 31 23 24 0 0 21 48 54
2018 LC-02 7 18 35 22 18 0 0 25 40 73
2017 LC 6 20 31 25 17 0 0 27 42 204
2017 LC-01 5 24 33 24 14 0 0 29 38 56
2017 LC-02 10 16 31 27 16 0 1 26 43 88
2017 LC-03 4 26 32 21 18 0 0 30 39 46

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 8 18 34 20 20 0 0 26 40 229
2020 LC-01 9 16 33 22 20 0 0 25 42 72
2020 LC-02 9 17 37 18 18 0 0 26 37 97
2019 LC 7 26 31 23 13 0 0 33 36 203
2019 LC-01 8 28 27 27 10 0 0 36 37 62
2019 LC-02 7 29 31 17 17 0 0 36 34 81
2018 LC 12 25 27 22 14 0 0 37 36 188
2018 LC-01 12 15 36 27 11 0 0 27 38 55
2018 LC-02 9 30 29 20 12 0 0 39 32 72
2017 LC 12 21 34 18 14 0 0 34 33 204
2017 LC-01 13 13 36 26 12 0 0 26 38 56
2017 LC-02 10 24 35 14 16 0 1 34 30 88
2017 LC-03 17 30 27 15 10 2 0 48 25 46

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 7 17 32 23 21 0 1 23 44 230
2020 LC-01 9 15 24 22 27 0 2 25 51 73
2020 LC-02 5 18 41 17 19 0 0 23 36 98
2019 LC 5 19 27 29 19 0 0 25 48 204
2019 LC-01 4 24 21 26 24 0 0 28 51 62
2019 LC-02 5 18 30 28 19 0 0 23 47 82
2018 LC 8 20 27 23 22 0 0 28 45 188
2018 LC-01 7 13 22 40 18 0 0 20 58 54
2018 LC-02 7 26 28 15 24 0 0 33 39 73
2017 LC 7 25 30 26 12 0 0 32 38 203
2017 LC-01 3 23 28 37 8 0 0 27 45 56
2017 LC-02 11 24 26 21 16 0 1 36 37 87
2017 LC-03 4 32 35 18 11 0 0 36 29 46

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 10 15 21 27 26 0 0 26 53 231
2020 LC-01 8 17 20 25 29 0 1 25 54 73
2020 LC-02 13 16 27 23 21 0 0 29 44 98
2019 LC 7 31 26 19 16 0 0 38 35 204
2019 LC-01 8 40 26 10 17 0 0 48 26 62
2019 LC-02 7 30 21 26 16 0 0 37 42 82
2018 LC 12 19 30 20 18 0 1 31 38 187
2018 LC-01 11 16 41 17 11 0 5 28 29 54
2018 LC-02 9 23 31 21 16 0 0 32 37 73
2017 LC 13 26 28 20 13 0 1 40 33 204
2017 LC-01 16 31 28 13 10 0 2 48 24 56
2017 LC-02 14 27 27 15 16 0 1 41 31 88
2017 LC-03 11 20 30 29 10 0 0 32 39 46

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 11 18 25 24 22 0 0 29 46 229
2020 LC-01 13 17 23 29 19 0 0 30 48 72
2020 LC-02 11 20 33 16 20 0 0 31 36 97
2019 LC 10 25 29 19 17 0 0 35 36 203
2019 LC-01 6 29 31 18 17 0 0 35 34 62
2019 LC-02 15 22 24 22 17 0 0 37 39 82
2018 LC 12 19 31 21 16 0 1 31 37 189
2018 LC-01 11 15 29 24 19 0 2 27 44 55
2018 LC-02 13 19 36 21 8 1 1 33 30 73
2017 LC 12 27 33 18 10 0 0 39 28 204
2017 LC-01 11 30 39 12 8 0 0 41 20 56
2017 LC-02 15 28 29 17 10 0 0 44 28 88
2017 LC-03 12 23 33 23 10 0 0 35 32 46

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 21 28 24 14 11 0 3 50 25 229
2020 LC-01 12 33 25 12 14 0 4 47 27 73
2020 LC-02 29 27 21 10 10 0 3 57 21 96

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 33 35 23 6 2 0 1 69 8 230
2020 LC-01 22 39 23 10 3 0 3 63 13 73
2020 LC-02 39 30 24 5 1 0 1 69 6 97
2019 LC 21 43 26 6 3 1 0 65 9 202
2019 LC-01 18 43 26 7 7 0 0 60 13 62
2019 LC-02 27 39 23 8 1 2 0 67 9 80
2018 LC 24 39 23 10 3 1 1 64 13 188
2018 LC-01 14 41 28 14 4 0 0 54 18 55
2018 LC-02 29 38 17 11 3 1 1 69 14 72
2017 LC 29 34 20 13 4 0 0 63 17 203
2017 LC-01 21 41 23 15 0 0 0 62 15 56
2017 LC-02 27 31 21 13 8 0 0 58 21 87
2017 LC-03 45 30 14 9 1 0 0 75 10 46

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 17 36 31 10 7 0 0 52 16 228
2020 LC-01 18 33 34 8 6 0 0 52 14 73
2020 LC-02 14 38 30 13 5 0 0 51 19 97
2019 LC 15 32 33 14 5 1 0 47 19 203
2019 LC-01 11 36 33 11 8 0 0 47 20 62
2019 LC-02 17 33 31 15 3 1 0 50 18 81
2018 LC 16 34 32 13 5 0 1 50 18 188
2018 LC-01 9 31 35 20 5 0 0 39 25 55
2018 LC-02 13 44 29 7 6 0 1 58 12 72
2017 LC 20 27 31 15 6 0 0 48 21 204
2017 LC-01 16 24 38 19 3 0 0 39 23 56
2017 LC-02 18 28 31 17 7 0 0 46 23 88
2017 LC-03 32 27 26 11 1 2 0 61 13 46

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 36 35 21 6 3 0 0 71 8 227
2020 LC-01 31 41 19 4 5 0 0 72 9 72
2020 LC-02 32 39 21 7 1 0 0 71 8 95
2019 LC 27 40 22 6 5 1 0 67 11 200
2019 LC-01 25 41 19 5 10 0 0 66 15 62
2019 LC-02 30 36 22 8 3 1 0 67 11 79
2018 LC 29 33 25 9 3 0 1 63 11 188
2018 LC-01 19 28 36 15 0 0 2 48 15 55
2018 LC-02 31 40 21 4 3 0 1 72 7 72
2017 LC 29 41 19 6 5 0 0 70 11 204
2017 LC-01 17 44 29 7 3 0 0 61 10 56
2017 LC-02 30 41 14 7 8 0 0 71 15 88
2017 LC-03 49 31 16 2 1 0 0 80 4 46

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 51 30 13 3 2 0 0 81 6 227
2020 LC-01 40 33 17 7 3 0 0 74 9 73
2020 LC-02 49 30 15 2 3 0 0 79 5 95
2019 LC 40 37 11 6 5 1 0 78 11 201
2019 LC-01 34 41 12 7 7 0 0 75 13 61
2019 LC-02 44 30 13 4 6 2 0 76 10 80

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 22 32 30 13 3 0 0 54 16 228
2020 LC-01 18 39 22 18 4 0 0 56 22 71
2020 LC-02 24 27 36 11 2 0 0 51 13 97

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 16 23 28 20 14 0 0 39 34 230
2020 LC-01 17 10 35 19 18 0 0 27 37 73
2020 LC-02 15 31 18 22 14 0 0 46 37 97
2019 LC 16 27 29 20 8 1 0 43 27 203
2019 LC-01 15 24 26 18 16 0 0 39 35 62
2019 LC-02 13 32 33 18 3 1 0 46 21 81
2018 LC 22 24 26 20 8 0 1 45 28 187
2018 LC-01 19 28 26 16 9 0 2 47 26 55
2018 LC-02 18 21 34 20 7 0 0 39 27 71
2017 LC 21 27 26 17 8 0 0 48 26 203
2017 LC-01 17 22 32 17 12 0 0 40 28 56
2017 LC-02 21 29 25 18 6 0 1 51 24 88
2017 LC-03 23 29 26 16 6 0 0 52 22 46

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 42 33 19 4 1 0 0 75 5 231
2020 LC-01 37 32 25 4 1 0 0 69 5 73
2020 LC-02 45 35 13 6 1 0 0 80 7 98
2019 LC 59 23 12 4 1 1 0 83 5 202
2019 LC-01 50 32 10 5 3 0 0 82 8 62
2019 LC-02 66 16 13 3 1 1 0 83 4 81
2018 LC 60 30 5 4 1 0 1 90 4 183
2018 LC-01 54 34 4 7 0 0 2 89 7 55
2018 LC-02 62 31 7 0 0 0 0 93 0 68
2017 LC 71 21 5 0 1 0 1 93 2 204
2017 LC-01 71 23 5 0 0 0 2 95 0 56
2017 LC-02 69 23 6 0 3 0 0 91 3 88
2017 LC-03 80 14 2 0 0 2 1 97 0 46

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 18 35 29 13 5 0 0 53 18 231
2020 LC-01 15 29 31 19 6 0 0 44 26 73
2020 LC-02 20 38 30 8 3 0 0 59 11 98

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 79 11 3 3 0 0 3 94 4 230
2020 LC-01 72 11 4 5 0 1 7 90 6 72
2020 LC-02 81 11 2 3 0 0 2 95 3 98
2019 LC 80 10 3 1 1 2 5 96 1 201
2019 LC-01 64 18 3 2 2 3 8 93 4 62
2019 LC-02 93 2 1 0 0 1 2 99 0 79
2018 LC 79 10 3 2 1 0 5 94 3 188
2018 LC-01 71 14 4 2 2 0 8 92 4 55
2018 LC-02 78 8 3 4 1 0 6 92 6 72

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 88 3 5 2 1 0 1 92 3 229
2020 LC-01 83 1 9 4 1 0 1 85 5 73
2020 LC-02 89 5 2 2 1 0 1 95 3 97
2019 LC 79 10 6 3 2 0 0 89 5 204
2019 LC-01 74 11 8 2 5 0 0 85 7 62
2019 LC-02 82 8 5 4 1 0 0 90 5 82
2018 LC 79 11 4 3 1 0 2 92 4 187
2018 LC-01 72 9 9 5 2 0 4 83 7 55
2018 LC-02 79 15 1 1 1 0 1 96 3 71
2017 LC 78 11 5 2 3 0 1 90 5 204
2017 LC-01 76 12 8 3 0 0 2 89 3 56
2017 LC-02 78 12 1 2 5 0 2 92 7 88
2017 LC-03 86 7 5 2 0 0 0 93 2 46

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 64 25 8 2 0 0 0 89 2 229
2020 LC-01 57 23 14 5 0 0 1 81 5 72
2020 LC-02 61 32 5 2 0 0 0 93 2 97
2019 LC 57 24 14 2 2 0 0 81 4 203
2019 LC-01 45 28 19 3 5 0 0 73 8 61
2019 LC-02 61 24 10 3 2 0 0 85 5 82
2018 LC 60 26 11 3 0 0 0 86 3 188
2018 LC-01 56 19 18 7 0 0 0 75 7 54
2018 LC-02 58 27 13 1 0 0 0 86 1 73
2017 LC 55 29 9 4 2 0 1 85 6 203
2017 LC-01 50 40 8 2 0 0 0 90 2 56
2017 LC-02 54 29 7 5 4 0 2 84 9 87
2017 LC-03 63 18 14 5 0 0 0 82 5 46

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 66 22 8 2 1 0 1 89 3 230
2020 LC-01 65 22 7 4 0 0 3 89 4 73
2020 LC-02 64 21 11 1 3 0 0 85 4 98
2019 LC 64 18 11 3 2 0 1 83 6 204
2019 LC-01 60 21 11 2 5 0 2 82 7 62
2019 LC-02 64 17 12 4 2 0 0 82 6 82
2018 LC 63 18 9 7 2 0 1 82 9 188
2018 LC-01 53 23 13 5 5 0 0 76 11 54
2018 LC-02 68 15 11 7 0 0 0 83 7 73
2017 LC 65 21 8 4 2 0 0 86 6 204
2017 LC-01 58 33 7 3 0 0 0 90 3 56
2017 LC-02 70 12 7 8 4 0 0 82 12 88
2017 LC-03 68 22 10 0 0 0 0 90 0 46

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 39 36 18 3 1 0 2 77 4 230
2020 LC-01 41 35 16 3 1 0 4 79 4 73
2020 LC-02 39 34 19 5 1 0 1 74 6 97
2019 LC 32 38 19 7 2 0 1 71 10 204
2019 LC-01 22 41 23 8 3 0 3 65 12 62
2019 LC-02 36 38 14 10 3 0 0 73 13 82
2018 LC 23 44 21 9 2 0 1 68 11 187
2018 LC-01 16 37 30 17 0 0 1 53 17 54
2018 LC-02 21 47 24 4 3 0 1 69 7 73
2017 LC 32 34 22 7 2 0 2 68 9 202
2017 LC-01 36 28 21 8 5 0 2 65 14 55
2017 LC-02 33 35 19 7 1 0 4 72 8 87
2017 LC-03 30 38 30 2 0 0 0 68 2 46

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 62 24 10 2 0 0 2 88 2 230
2020 LC-01 66 18 10 3 0 0 4 87 3 73
2020 LC-02 59 26 14 1 0 0 0 85 1 98
2019 LC 61 25 9 3 1 1 2 88 3 204
2019 LC-01 64 21 5 3 0 2 5 91 4 62
2019 LC-02 62 26 10 1 1 0 0 87 3 82
2018 LC 54 31 12 2 2 0 1 85 3 185
2018 LC-01 52 28 15 4 2 0 0 80 6 54
2018 LC-02 59 28 12 0 0 0 1 87 0 72
2017 LC 57 26 14 2 0 0 0 84 3 202
2017 LC-01 53 26 18 0 2 0 2 80 2 55
2017 LC-02 53 28 16 3 0 0 0 82 3 87
2017 LC-03 66 24 6 2 0 1 0 91 2 46

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 88 9 2 0 0 0 1 98 1 231
2020 LC-01 83 12 1 1 0 0 3 98 1 73
2020 LC-02 84 12 2 0 1 0 1 97 1 98
2019 LC 90 6 1 0 1 0 2 98 1 204
2019 LC-01 86 11 0 0 2 0 2 98 2 62
2019 LC-02 90 3 4 0 0 0 4 96 0 82
2018 LC 85 10 2 0 1 0 3 97 1 188
2018 LC-01 76 14 4 0 2 0 4 94 2 54
2018 LC-02 92 5 1 0 0 0 1 99 0 73
2017 LC 87 8 1 2 0 0 2 97 2 204
2017 LC-01 83 12 2 0 0 0 3 98 0 56
2017 LC-02 88 4 1 5 0 0 2 94 5 88
2017 LC-03 94 6 0 0 0 0 0 100 0 46

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 49 32 12 6 0 0 1 82 6 228
2020 LC-01 38 39 16 4 0 0 3 79 4 72
2020 LC-02 52 29 11 8 0 0 0 80 8 96
2019 LC 58 23 12 5 1 0 1 82 6 203
2019 LC-01 50 34 5 10 0 0 2 85 10 62
2019 LC-02 63 19 14 3 1 0 0 82 4 81
2018 LC 56 25 13 3 2 0 1 82 5 188
2018 LC-01 52 24 13 5 4 0 2 78 9 54
2018 LC-02 66 15 13 4 1 0 1 82 5 73
2017 LC 60 29 9 1 0 0 1 89 2 202
2017 LC-01 58 30 7 5 0 0 0 88 5 55
2017 LC-02 63 28 6 0 1 0 3 93 1 87
2017 LC-03 63 24 12 0 0 0 0 88 0 46

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 20 49 26 5 1 0 0 68 6 229
2020 LC-01 21 44 24 9 1 0 0 66 10 72
2020 LC-02 19 49 29 2 2 0 0 67 4 97

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 3 22 40 28 7 0 0 25 35 231
2020 LC-01 2 21 43 29 5 0 0 23 34 73
2020 LC-02 4 25 42 22 7 0 0 29 29 98
2019 LC 5 23 42 22 8 0 0 28 30 203
2019 LC-01 3 31 40 15 11 0 0 34 26 62
2019 LC-02 6 18 40 27 9 0 0 24 36 81
2018 LC 4 21 41 25 10 0 0 24 35 187
2018 LC-01 0 12 56 20 11 0 0 12 31 54
2018 LC-02 2 21 43 26 8 0 0 23 34 72
2017 LC 5 16 48 24 7 0 0 21 32 204
2017 LC-01 3 18 53 22 3 0 0 21 26 56
2017 LC-02 6 13 45 29 7 0 0 19 36 88
2017 LC-03 6 20 50 17 8 0 0 25 25 46

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 15 33 34 13 4 0 0 17 48 229
2020 LC-01 14 38 35 10 3 0 0 13 52 72
2020 LC-02 15 22 39 20 4 0 0 24 37 97
2019 LC 14 27 37 15 6 0 0 21 41 198
2019 LC-01 10 21 52 12 5 0 0 17 31 59
2019 LC-02 14 31 31 17 6 0 0 23 46 80
2018 LC 13 31 33 17 6 0 0 23 44 186
2018 LC-01 17 28 32 19 4 0 0 23 45 53
2018 LC-02 9 31 37 14 10 0 0 23 40 73
2017 LC 7 22 48 20 3 0 0 24 28 203
2017 LC-01 5 28 43 21 3 0 0 24 33 56
2017 LC-02 8 20 53 15 3 0 0 18 28 88
2017 LC-03 8 13 43 31 5 0 0 36 21 45
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 40 35 25 0 47 53 230
2020 LC-01 41 41 18 0 50 50 73
2020 LC-02 40 30 29 0 43 57 97

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LC 29 71 94
2020 LC-01 35 65 30
2020 LC-02 22 78 40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 56 17 10 4 3 2 9 81 8 231
2020 LC-01 40 18 13 7 3 4 16 73 12 73
2020 LC-02 57 18 10 3 5 1 6 80 9 98
2019 LC 46 16 15 5 4 1 12 72 10 199
2019 LC-01 48 13 20 3 7 1 8 67 11 61
2019 LC-02 41 19 18 4 3 1 14 72 7 80
2018 LC 51 13 11 5 4 1 15 76 11 188
2018 LC-01 51 12 14 0 2 0 20 80 2 55
2018 LC-02 55 16 9 8 3 1 7 78 12 73

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 7 19 14 23 36 1 1 26 60 94
2020 LC-01 9 19 23 23 26 0 0 28 49 30
2020 LC-02 2 22 5 18 49 2 3 25 70 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LC 1 7 11 23 50 1 8 8 80 94
2020 LC-01 3 10 16 22 46 0 2 14 69 30
2020 LC-02 0 5 5 23 56 2 9 6 88 40
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