2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	39	11	8	3	0	79	11	3035
2020	IS-01	51	39	4	6	0	0	90	6	39
2020	IS-02	40	36	13	7	4	0	76	11	227
2020	IS-03	41	38	10	8	3	0	79	11	636
2020	IS-04	38	41	12	7	3	0	79	9	950
2020	IS-05	38	41	11	7	4	0	78	11	705
2020	IS-06	43	37	7	10	3	0	80	13	425
2019	IS	40	39	10	8	4	0	79	11	2994
2019	IS-01	25	60	5	4	5	0	85	10	20
2019	IS-02	42	33	12	8	5	0	75	13	243
2019	IS-03	38	40	10	7	4	0	78	12	638
2019	IS-04	40	40	10	6	3	0	80	10	904
2019	IS-05	38	39	10	9	3	0	77	13	716
2019	IS-06	45	36	9	7	3	0	82	10	384
2018	IS	35	43	10	8	4	0	78	12	2646
2018	IS-01	46	38	9	3	4	0	84	7	24
2018	IS-02	34	36	13	11	6	0	70	17	222
2018	IS-03	34	44	10	8	4	0	78	12	560
2018	IS-04	33	45	11	8	3	0	78	11	806
2018	IS-05	35	42	11	8	4	0	77	12	608
2018	IS-06	43	42	7	6	3	0	84	9	355
2017	IS	34	46	8	8	3	0	80	12	2617
2017	IS-02	29	45	11	8	7	0	74	15	215
2017	IS-03	31	47	10	8	3	0	78	12	578
2017	IS-04	34	47	8	8	3	0	81	12	840
2017	IS-05	33	47	8	8	3	1	81	11	595
2017	IS-06	41	42	5	9	3	0	84	12	330
2014	IS	28	45	11	10	5	0	74	16	2699
2014	IS-01	41	50	0	9	0	0	91	9	10
2014	IS-02	28	44	12	8	7	0	72	15	237
2014	IS-03	26	47	11	9	7	0	73	16	584
2014	IS-04	27	43	12	12	5	0	70	18	835
2014	IS-05	32	44	10	10	4	0	76	14	622
2014	IS-06	32	47	9	9	3	0	79	13	360

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	34	10	9	4	0	77	13	3028
2020	IS-01	51	39	5	3	3	0	90	6	39
2020	IS-02	43	34	7	9	7	0	77	16	227
2020	IS-03	45	31	10	8	5	0	76	14	638
2020	IS-04	40	37	11	9	3	0	77	12	945
2020	IS-05	41	35	11	10	4	0	76	14	706
2020	IS-06	45	32	9	10	3	0	78	14	421
2019	IS	39	36	11	9	6	0	75	14	2986
2019	IS-01	15	52	4	17	11	0	67	28	20
2019	IS-02	39	33	13	10	6	0	72	15	244
2019	IS-03	40	32	13	8	7	0	72	15	639
2019	IS-04	40	38	9	8	5	0	77	13	899
2019	IS-05	39	36	11	10	5	0	74	15	711
2019	IS-06	44	37	8	7	5	0	80	12	384
2018	IS	34	38	11	11	5	0	73	16	2645
2018	IS-01	48	30	13	8	0	0	79	8	24
2018	IS-02	35	35	15	11	5	0	70	15	223
2018	IS-03	35	37	10	11	7	0	72	18	559
2018	IS-04	33	39	12	10	5	0	72	15	809
2018	IS-05	34	39	8	12	6	0	74	18	607
2018	IS-06	38	42	8	9	3	0	80	13	353
2017	IS	33	40	12	10	6	0	73	16	2614
2017	IS-02	31	41	15	5	8	1	73	12	215
2017	IS-03	30	41	12	13	4	0	71	17	576
2017	IS-04	31	40	11	10	7	0	71	17	841
2017	IS-05	35	38	11	9	6	1	73	15	594
2017	IS-06	40	37	9	8	6	0	77	14	330

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	34	9	5	1	84	6	3006
2020	IS-01	67	26	4	3	0	93	3	39
2020	IS-02	47	33	13	5	2	80	7	224
2020	IS-03	51	35	8	4	2	86	6	635
2020	IS-04	48	36	11	5	1	84	6	941
2020	IS-05	49	35	9	6	1	84	7	702
2020	IS-06	57	29	9	5	0	87	5	414
2019	IS	51	34	10	4	2	85	6	2972
2019	IS-01	64	26	11	0	0	89	0	20
2019	IS-02	47	34	11	6	2	81	8	241
2019	IS-03	51	32	11	4	2	83	6	640
2019	IS-04	50	36	8	4	1	86	5	897
2019	IS-05	49	33	11	4	2	83	6	705
2019	IS-06	58	31	6	4	2	89	5	382
2018	IS	47	36	10	5	2	83	7	2629
2018	IS-01	77	7	16	0	0	84	0	24
2018	IS-02	41	34	20	3	1	75	5	222
2018	IS-03	47	36	10	6	1	83	7	556
2018	IS-04	44	40	9	4	2	84	7	803
2018	IS-05	45	36	10	6	3	82	8	602
2018	IS-06	59	29	7	3	2	88	5	353
2017	IS	47	38	9	4	2	85	6	2613
2017	IS-02	43	39	9	5	3	83	8	214
2017	IS-03	45	39	10	5	1	84	6	578
2017	IS-04	47	38	10	3	2	85	5	839
2017	IS-05	46	40	9	4	1	86	5	595
2017	IS-06	55	33	6	4	1	89	5	328
2014	IS	53	32	10	4	2	85	5	2695
2014	IS-01	83	7	9	0	0	91	0	10
2014	IS-02	49	35	12	2	2	84	4	237
2014	IS-03	52	33	9	4	2	85	6	584
2014	IS-04	52	33	10	4	2	85	6	832
2014	IS-05	54	31	10	3	2	85	5	621
2014	IS-06	59	28	9	4	1	87	4	360

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	37	10	6	2	0	82	8	3035
2020	IS-01	58	32	7	3	0	0	90	3	39
2020	IS-02	46	36	7	8	3	0	83	10	227
2020	IS-03	50	33	10	5	2	0	83	7	638
2020	IS-04	44	38	10	6	2	0	82	7	947
2020	IS-05	43	39	10	4	3	0	82	7	707
2020	IS-06	47	35	10	7	1	0	81	9	424
2019	IS	47	37	9	5	2	0	83	8	2995
2019	IS-01	35	55	5	0	5	0	89	5	20
2019	IS-02	47	36	10	5	2	0	83	7	244
2019	IS-03	47	35	10	5	3	0	82	8	640
2019	IS-04	46	39	8	5	2	0	85	7	902
2019	IS-05	45	37	11	6	2	0	81	8	715
2019	IS-06	52	33	9	5	2	0	84	7	385
2018	IS	41	39	11	6	3	0	80	9	2648
2018	IS-01	62	26	5	3	4	0	88	7	24
2018	IS-02	42	37	11	6	3	1	80	9	223
2018	IS-03	41	39	10	6	4	0	80	9	561
2018	IS-04	39	40	12	7	2	0	79	9	807
2018	IS-05	38	39	12	7	3	0	77	11	609
2018	IS-06	49	38	7	4	2	0	87	6	354
2017	IS	40	41	9	6	3	0	82	9	2610
2017	IS-02	45	35	8	8	5	0	79	12	214
2017	IS-03	39	41	11	7	2	0	80	9	576
2017	IS-04	39	42	10	6	3	0	81	9	838
2017	IS-05	39	45	8	6	3	0	84	8	595
2017	IS-06	47	38	8	5	3	0	85	8	328
2014	IS	38	40	11	7	4	0	78	11	2699
2014	IS-01	72	18	0	9	0	0	91	9	10
2014	IS-02	37	41	10	6	6	0	78	12	237
2014	IS-03	37	42	10	8	4	0	79	12	584
2014	IS-04	36	41	11	8	3	0	77	12	835
2014	IS-05	39	40	11	6	4	0	79	10	622
2014	IS-06	43	37	12	6	3	0	79	9	360

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	29	13	7	4	1	76	11	3015
2020	IS-01	70	23	3	5	0	0	93	5	39
2020	IS-02	59	26	7	3	2	2	87	5	224
2020	IS-03	49	27	12	7	3	1	77	11	635
2020	IS-04	45	30	14	7	4	1	75	11	939
2020	IS-05	41	32	15	8	4	0	73	12	702
2020	IS-06	49	24	12	9	5	0	74	14	423
2019	IS	43	32	13	7	4	0	76	11	2990
2019	IS-01	40	42	8	4	5	0	82	9	21
2019	IS-02	54	24	11	7	2	1	80	9	241
2019	IS-03	46	31	14	6	3	0	77	10	640
2019	IS-04	41	35	13	7	3	0	77	10	902
2019	IS-05	40	33	14	8	5	1	73	13	715
2019	IS-06	45	30	13	8	4	0	76	12	383
2018	IS	38	32	16	9	4	1	70	13	2634
2018	IS-01	55	22	16	7	0	0	77	7	24
2018	IS-02	46	29	14	6	5	1	75	11	221
2018	IS-03	39	31	17	9	4	0	71	12	556
2018	IS-04	35	34	18	8	4	1	70	12	810
2018	IS-05	36	32	16	10	6	1	68	17	605
2018	IS-06	41	35	13	8	3	0	75	11	350
2017	IS	36	35	15	8	5	1	71	13	2615
2017	IS-02	43	33	13	5	5	1	77	10	215
2017	IS-03	35	37	15	8	3	1	74	11	579
2017	IS-04	33	35	17	9	5	0	69	14	840
2017	IS-05	34	35	16	9	4	1	70	14	593
2017	IS-06	42	28	14	10	6	0	70	16	329
2014	IS	29	38	16	11	5	1	68	17	2700
2014	IS-01	59	32	9	0	0	0	91	0	10
2014	IS-02	36	38	14	5	7	0	74	12	237
2014	IS-03	32	39	12	10	5	1	73	15	583
2014	IS-04	26	36	19	13	6	1	62	18	835
2014	IS-05	26	41	16	12	5	1	68	16	622
2014	IS-06	31	37	13	13	6	0	68	19	361

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	31	12	7	3	0	78	10	3002
2020	IS-01	62	28	5	5	0	0	90	5	39
2020	IS-02	56	28	8	4	1	1	86	6	224
2020	IS-03	48	29	12	7	3	0	78	10	628
2020	IS-04	44	33	12	7	3	1	77	11	936
2020	IS-05	41	33	14	8	4	0	74	12	703
2020	IS-06	49	30	10	9	2	0	78	11	419
2019	IS	42	34	12	8	3	0	77	11	2975
2019	IS-01	30	56	5	4	5	0	86	9	21
2019	IS-02	53	25	12	7	2	0	79	8	242
2019	IS-03	45	32	12	8	3	0	77	11	636
2019	IS-04	39	38	11	7	3	1	78	10	892
2019	IS-05	41	33	14	8	4	0	74	12	712
2019	IS-06	44	34	11	8	3	0	78	11	383
2018	IS	37	36	13	9	4	1	74	13	2631
2018	IS-01	55	29	16	0	0	0	84	0	24
2018	IS-02	45	28	15	7	4	1	74	11	222
2018	IS-03	36	37	12	10	4	0	74	13	557
2018	IS-04	36	37	15	8	4	1	73	12	805
2018	IS-05	36	35	13	11	5	1	71	16	605
2018	IS-06	40	40	10	7	4	0	80	11	350
2017	IS	34	39	13	9	4	1	73	13	2621
2017	IS-02	38	41	12	6	3	0	78	9	215
2017	IS-03	35	38	14	9	3	1	74	12	579
2017	IS-04	32	40	13	10	5	1	72	15	842
2017	IS-05	32	41	13	10	4	1	74	14	595
2017	IS-06	43	31	11	10	4	0	74	15	331
2014	IS	29	39	15	10	5	0	69	16	2700
2014	IS-01	66	17	17	0	0	0	83	0	10
2014	IS-02	36	37	15	5	6	0	73	12	236
2014	IS-03	32	39	14	9	6	0	71	14	584
2014	IS-04	26	39	17	12	6	1	65	18	835
2014	IS-05	27	42	15	11	4	1	70	15	622
2014	IS-06	32	39	13	11	4	0	71	16	361

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	25	15	11	6	3	1	67	17	3025
2020	IS-01	36	31	10	14	3	7	0	72	17	39
2020	IS-02	45	23	15	8	5	4	0	71	14	226
2020	IS-03	41	25	14	11	5	4	1	69	17	636
2020	IS-04	38	25	16	11	6	3	1	66	18	943
2020	IS-05	37	28	16	11	6	2	0	67	17	705
2020	IS-06	44	21	16	11	5	2	1	67	16	423
2019	IS	39	25	15	11	6	3	1	67	17	2991
2019	IS-01	29	25	16	16	14	0	0	53	30	21
2019	IS-02	42	21	16	10	6	3	1	66	17	242
2019	IS-03	41	23	15	9	8	4	1	67	17	641
2019	IS-04	39	27	15	10	6	3	0	68	17	901
2019	IS-05	38	24	15	12	6	3	1	65	18	713
2019	IS-06	38	28	13	12	6	2	0	68	19	384
2018	IS	34	26	18	12	7	3	0	62	20	2642
2018	IS-01	35	28	16	0	17	4	0	65	18	24
2018	IS-02	32	25	16	16	8	3	0	59	24	223
2018	IS-03	32	26	18	12	7	4	1	61	20	556
2018	IS-04	33	26	18	13	7	2	0	61	20	812
2018	IS-05	35	24	17	12	8	3	0	61	21	606
2018	IS-06	37	29	17	8	6	2	1	68	15	354
2017	IS	32	28	15	12	8	4	0	63	21	2617
2017	IS-02	36	23	17	9	12	3	0	61	22	215
2017	IS-03	32	27	17	12	6	5	0	62	19	579
2017	IS-04	30	29	15	13	9	4	0	61	23	842
2017	IS-05	30	32	15	11	8	3	0	64	20	592
2017	IS-06	41	26	12	9	9	2	0	69	19	331
2014	IS	29	26	17	14	10	4	0	58	25	2699
2014	IS-01	68	15	0	9	0	8	0	90	10	10
2014	IS-02	34	20	19	9	10	8	1	58	21	236
2014	IS-03	31	25	16	14	9	4	0	59	24	584
2014	IS-04	27	27	17	15	10	4	0	57	26	834
2014	IS-05	29	28	19	13	9	3	0	58	22	622
2014	IS-06	27	28	16	17	10	3	0	56	27	361

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	23	10	3	2	1	2	85	5	3034
2020	IS-01	37	23	19	5	0	3	12	71	6	39
2020	IS-02	47	23	17	5	3	2	3	73	9	227
2020	IS-03	48	23	15	6	3	1	5	75	9	637
2020	IS-04	56	25	10	3	1	1	2	85	5	947
2020	IS-05	69	22	5	2	1	0	0	92	3	706
2020	IS-06	75	18	6	1	0	0	1	93	1	425
2019	IS	58	23	10	3	2	1	2	84	6	2993
2019	IS-01	28	37	10	5	9	10	0	73	16	21
2019	IS-02	47	24	12	5	6	1	4	75	12	244
2019	IS-03	50	23	15	5	2	1	4	77	8	641
2019	IS-04	58	24	10	3	2	1	2	85	5	903
2019	IS-05	63	24	8	2	2	0	1	88	4	714
2019	IS-06	74	19	4	1	1	1	1	95	2	381

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	8	5	3	0	0	84	8	3036
2020	IS-01	63	22	13	0	0	2	0	87	0	39
2020	IS-02	59	22	10	4	4	0	0	81	9	226
2020	IS-03	53	28	8	8	3	0	1	81	11	638
2020	IS-04	55	28	8	5	3	0	0	83	9	948
2020	IS-05	58	27	6	5	3	0	0	86	8	708
2020	IS-06	60	27	7	3	3	0	0	87	6	424
2019	IS	51	30	7	7	4	0	1	82	10	2988
2019	IS-01	46	27	0	20	4	3	0	75	25	21
2019	IS-02	55	27	9	5	3	0	1	83	8	243
2019	IS-03	50	29	8	7	4	0	1	80	12	639
2019	IS-04	52	29	8	7	3	1	0	82	10	899
2019	IS-05	48	33	7	7	4	0	0	81	11	715
2019	IS-06	57	32	3	5	3	0	0	89	8	383
2018	IS	47	32	8	8	4	1	0	80	12	2626
2018	IS-01	68	28	4	0	0	0	0	96	0	24
2018	IS-02	46	32	9	6	5	1	0	79	11	219
2018	IS-03	47	31	10	9	2	1	0	79	12	552
2018	IS-04	46	33	9	8	4	0	0	79	12	804
2018	IS-05	46	33	7	8	4	1	1	80	12	606
2018	IS-06	53	30	7	6	3	0	1	84	9	351
2017	IS	47	32	8	8	4	1	0	80	12	2621
2017	IS-02	52	30	7	6	4	1	0	83	10	215
2017	IS-03	46	34	9	7	4	0	1	81	11	578
2017	IS-04	45	33	9	8	4	1	0	78	13	842
2017	IS-05	46	35	6	9	4	1	0	81	13	596
2017	IS-06	56	28	7	5	4	0	0	84	9	331
2014	IS	43	33	9	9	5	0	0	77	14	2700
2014	IS-01	74	17	0	0	9	0	0	91	9	10
2014	IS-02	44	27	14	8	7	0	1	72	15	237
2014	IS-03	43	35	10	6	5	1	0	78	12	584
2014	IS-04	44	32	9	10	5	0	0	77	14	835
2014	IS-05	44	35	8	8	4	0	0	79	12	622
2014	IS-06	42	36	7	10	4	1	0	78	15	360

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	23	8	5	3	0	0	84	9	3037
2020	IS-01	56	33	8	3	0	0	0	90	3	39
2020	IS-02	61	20	7	8	3	0	0	81	11	226
2020	IS-03	61	21	7	7	3	0	0	83	10	638
2020	IS-04	61	22	8	5	4	0	0	84	9	950
2020	IS-05	62	23	7	5	3	0	0	85	8	706
2020	IS-06	60	26	8	4	2	0	0	86	6	425
2019	IS	54	28	7	6	4	0	0	83	10	2993
2019	IS-01	39	29	9	14	9	0	0	68	23	21
2019	IS-02	59	25	8	3	4	0	1	84	7	242
2019	IS-03	54	26	8	6	5	0	0	80	12	642
2019	IS-04	54	29	7	6	3	0	0	83	9	902
2019	IS-05	53	29	6	7	4	0	0	82	11	714
2019	IS-06	58	28	6	5	2	0	1	87	7	384
2018	IS	50	28	10	7	4	0	0	78	12	2635
2018	IS-01	72	19	5	4	0	0	0	91	4	24
2018	IS-02	47	27	12	9	4	0	0	74	13	220
2018	IS-03	50	28	11	6	5	0	0	78	11	556
2018	IS-04	49	28	10	8	4	0	0	78	12	804
2018	IS-05	51	29	9	7	4	0	1	80	11	607
2018	IS-06	56	24	10	6	3	0	0	81	9	354
2017	IS	53	26	9	7	5	0	0	79	12	2617
2017	IS-02	55	26	9	6	3	0	0	81	10	215
2017	IS-03	53	26	9	7	4	0	0	80	11	578
2017	IS-04	50	26	10	9	5	0	0	76	14	840
2017	IS-05	53	26	8	7	6	0	0	80	13	594
2017	IS-06	57	25	9	4	5	1	0	82	9	331
2014	IS	47	31	9	8	5	0	0	78	13	2697
2014	IS-01	66	15	10	9	0	0	0	81	9	10
2014	IS-02	50	28	10	9	2	0	0	78	11	237
2014	IS-03	47	32	10	7	4	0	0	79	11	584
2014	IS-04	47	30	10	8	6	0	0	76	14	833
2014	IS-05	47	31	8	8	6	1	0	79	13	621
2014	IS-06	46	31	7	9	7	0	0	78	15	360

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	33	11	6	3	7	0	78	10	3037
2020	IS-01	58	25	3	5	0	9	0	92	5	39
2020	IS-02	54	26	6	3	2	9	0	88	6	226
2020	IS-03	43	30	10	6	3	8	0	80	9	639
2020	IS-04	37	34	12	4	4	8	0	78	9	949
2020	IS-05	36	34	11	7	4	7	0	76	12	708
2020	IS-06	38	37	11	9	3	2	0	76	13	423
2019	IS	34	35	14	8	4	5	0	73	13	2988
2019	IS-01	43	37	9	0	5	0	5	85	6	21
2019	IS-02	46	29	13	4	4	3	0	78	8	244
2019	IS-03	40	30	13	6	4	7	0	75	10	642
2019	IS-04	33	37	14	7	3	5	0	74	11	901
2019	IS-05	30	35	17	9	5	5	0	68	15	711
2019	IS-06	28	42	10	14	4	3	0	72	18	382
2018	IS	31	33	15	10	5	6	0	67	16	2654
2018	IS-01	60	19	0	8	4	9	0	86	14	24
2018	IS-02	41	34	11	5	5	5	0	78	11	223
2018	IS-03	33	29	15	9	4	8	0	68	15	559
2018	IS-04	25	36	17	10	5	7	0	66	16	812
2018	IS-05	29	31	18	13	5	4	0	63	19	609
2018	IS-06	34	36	12	10	6	2	0	72	16	356
2017	IS	27	35	15	9	5	7	0	68	16	2622
2017	IS-02	36	32	11	10	3	8	0	75	13	215
2017	IS-03	30	34	14	6	6	10	0	72	13	580
2017	IS-04	24	36	17	10	5	7	0	65	16	842
2017	IS-05	25	36	16	11	5	6	0	66	17	595
2017	IS-06	30	37	12	11	9	2	0	68	20	331
2014	IS	24	35	16	11	5	8	0	65	18	2699
2014	IS-01	58	26	0	7	0	8	0	92	8	10
2014	IS-02	29	35	15	5	6	9	0	71	13	237
2014	IS-03	24	35	17	9	5	11	0	66	15	584
2014	IS-04	22	34	16	12	6	10	0	63	20	835
2014	IS-05	25	36	17	12	4	6	0	65	17	622
2014	IS-06	26	37	14	12	7	4	0	65	20	360

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	35	12	8	5	2	0	74	13	3027
2020	IS-01	59	29	2	2	3	5	0	93	5	39
2020	IS-02	48	31	8	6	2	4	0	83	8	226
2020	IS-03	41	32	13	7	4	2	0	75	12	636
2020	IS-04	34	37	14	8	5	2	0	73	13	949
2020	IS-05	34	37	12	9	6	1	0	72	16	703
2020	IS-06	39	34	11	10	5	0	0	73	16	421
2019	IS	30	36	16	10	5	2	0	68	16	2975
2019	IS-01	39	47	9	0	6	0	0	86	6	20
2019	IS-02	42	28	15	8	5	2	0	72	13	244
2019	IS-03	36	32	16	8	5	3	0	70	14	634
2019	IS-04	28	40	17	9	4	2	0	69	14	900
2019	IS-05	27	36	17	14	5	1	0	64	19	709
2019	IS-06	27	41	14	11	6	1	0	69	17	381
2018	IS	28	33	16	13	7	2	0	63	20	2653
2018	IS-01	60	19	5	8	8	0	0	79	16	24
2018	IS-02	37	32	13	7	7	3	0	72	15	223
2018	IS-03	33	29	16	13	6	3	0	63	20	560
2018	IS-04	24	38	17	14	6	2	0	63	20	813
2018	IS-05	25	32	19	14	8	1	0	58	23	607
2018	IS-06	31	37	13	12	7	0	0	68	19	356
2017	IS	25	36	16	13	6	3	0	63	20	2622
2017	IS-02	35	36	10	8	6	5	0	75	15	215
2017	IS-03	26	35	17	10	6	5	0	65	17	579
2017	IS-04	22	35	18	15	7	3	0	59	22	842
2017	IS-05	22	39	15	16	5	3	0	63	22	596
2017	IS-06	28	38	15	11	8	0	0	66	19	331
2014	IS	21	36	18	14	8	3	0	59	22	2697
2014	IS-01	59	17	17	7	0	0	0	76	7	10
2014	IS-02	26	34	21	7	8	3	1	62	15	237
2014	IS-03	21	35	19	12	8	5	0	59	20	584
2014	IS-04	19	35	18	15	9	4	0	57	25	834
2014	IS-05	22	37	18	15	6	2	0	60	22	621
2014	IS-06	23	39	15	16	6	1	0	62	22	360

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	35	16	12	6	5	0	65	19	3027
2020	IS-01	59	26	0	2	3	10	0	95	5	39
2020	IS-02	38	33	13	5	4	8	0	76	10	225
2020	IS-03	31	31	17	11	5	5	0	65	17	638
2020	IS-04	24	36	16	12	6	5	0	64	19	946
2020	IS-05	22	38	15	12	8	4	0	63	21	703
2020	IS-06	25	38	15	16	5	1	0	63	22	423
2019	IS	21	35	19	15	6	4	0	59	21	2979
2019	IS-01	21	51	5	5	5	12	0	82	12	21
2019	IS-02	32	29	18	9	6	6	0	65	15	243
2019	IS-03	26	32	17	13	6	5	0	62	20	640
2019	IS-04	19	35	21	14	5	5	0	58	20	898
2019	IS-05	17	35	21	19	6	3	0	54	25	709
2019	IS-06	16	43	17	16	6	2	0	60	22	381
2018	IS	18	32	20	17	8	5	0	53	26	2641
2018	IS-01	43	33	9	7	4	4	0	79	11	24
2018	IS-02	25	34	16	8	8	7	0	65	18	221
2018	IS-03	22	28	19	16	7	8	0	54	25	557
2018	IS-04	15	33	22	18	7	6	0	51	26	807
2018	IS-05	14	31	23	19	9	4	0	46	30	607
2018	IS-06	20	39	17	16	7	1	0	60	23	354
2017	IS	17	33	19	17	7	6	0	54	26	2621
2017	IS-02	27	33	14	13	7	6	0	64	21	214
2017	IS-03	17	33	19	15	8	9	0	54	25	580
2017	IS-04	16	30	22	18	7	6	0	49	27	842
2017	IS-05	15	36	17	22	6	4	0	53	29	595
2017	IS-06	18	41	16	16	8	1	0	60	24	331
2014	IS	14	33	22	17	8	6	0	49	27	2696
2014	IS-01	58	17	9	7	0	8	0	82	8	10
2014	IS-02	20	27	25	13	5	8	1	52	20	237
2014	IS-03	14	33	24	14	8	7	0	50	24	583
2014	IS-04	12	30	21	19	10	7	0	46	31	835
2014	IS-05	13	35	21	20	7	3	0	50	28	621
2014	IS-06	15	37	20	19	8	2	0	52	28	359

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	39	14	13	6	2	66	19	3037
2020	IS-01	58	23	7	10	0	2	82	11	39
2020	IS-02	34	38	12	8	4	3	75	12	227
2020	IS-03	30	34	14	13	6	2	66	19	638
2020	IS-04	24	41	16	11	6	2	67	18	948
2020	IS-05	22	40	14	14	8	2	63	22	707
2020	IS-06	27	41	13	14	5	0	68	19	425
2019	IS	20	37	17	17	8	2	57	25	2982
2019	IS-01	22	38	15	14	5	5	64	20	21
2019	IS-02	30	29	19	12	9	2	60	21	242
2019	IS-03	24	33	18	15	8	2	58	23	642
2019	IS-04	18	39	17	17	8	2	58	25	898
2019	IS-05	16	36	17	19	9	2	53	29	710
2019	IS-06	17	44	15	17	7	1	61	24	382
2018	IS	17	35	17	18	10	2	54	29	2655
2018	IS-01	55	9	16	11	4	4	67	16	24
2018	IS-02	24	34	17	13	7	3	61	21	223
2018	IS-03	19	32	17	17	11	4	53	29	561
2018	IS-04	15	33	19	20	10	3	49	31	812
2018	IS-05	14	36	16	20	12	1	51	33	609
2018	IS-06	17	47	12	15	7	1	65	23	355
2017	IS	18	35	17	18	10	3	54	28	2619
2017	IS-02	28	27	19	13	8	5	57	23	215
2017	IS-03	18	36	18	16	9	4	55	26	578
2017	IS-04	15	34	19	19	10	3	51	30	843
2017	IS-05	15	35	16	21	11	2	51	33	595
2017	IS-06	21	43	12	14	9	1	65	23	330
2014	IS	14	36	16	20	10	3	52	31	2694
2014	IS-02	19	36	17	18	8	2	56	27	236
2014	IS-03	15	35	18	19	10	4	52	29	582
2014	IS-04	13	35	16	21	12	4	49	34	835
2014	IS-05	13	38	16	23	7	2	52	31	621
2014	IS-06	16	44	12	20	9	0	60	28	360

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	36	10	8	4	0	0	77	12	3032
2020	IS-01	46	34	14	3	0	3	0	83	3	38
2020	IS-02	46	35	8	6	5	0	0	81	11	227
2020	IS-03	43	34	10	9	5	0	0	77	13	638
2020	IS-04	39	39	10	8	3	0	0	79	11	947
2020	IS-05	39	36	11	9	4	0	0	76	13	707
2020	IS-06	40	33	11	11	4	0	0	74	15	423
2019	IS	36	38	11	10	5	0	0	74	15	2987
2019	IS-01	23	40	15	11	11	0	0	62	22	20
2019	IS-02	38	39	8	12	3	0	0	77	15	243
2019	IS-03	38	35	12	8	6	0	1	73	15	641
2019	IS-04	36	40	10	10	4	0	0	75	14	899
2019	IS-05	33	37	12	13	5	0	0	70	18	711
2019	IS-06	38	38	10	9	5	0	1	76	14	384
2018	IS	33	36	14	10	6	0	0	69	17	2644
2018	IS-01	38	37	12	9	4	0	0	75	13	24
2018	IS-02	34	38	13	8	6	1	0	72	14	220
2018	IS-03	34	35	13	11	7	0	0	70	17	560
2018	IS-04	34	35	15	10	6	0	0	69	16	806
2018	IS-05	31	35	14	12	7	0	0	67	18	610
2018	IS-06	31	40	14	9	5	0	0	71	15	353
2017	IS	30	39	13	11	6	0	0	70	18	2618
2017	IS-02	35	36	12	10	7	1	0	71	17	215
2017	IS-03	31	38	16	10	5	0	0	69	15	578
2017	IS-04	28	42	12	11	7	0	0	70	18	841
2017	IS-05	31	37	13	13	5	1	0	69	18	595
2017	IS-06	31	40	12	13	5	0	0	71	18	330
2014	IS	26	39	13	14	8	0	0	65	22	2698
2014	IS-01	66	34	0	0	0	0	0	100	0	10
2014	IS-02	25	36	17	12	9	0	0	62	21	237
2014	IS-03	26	40	14	12	7	0	0	67	19	584
2014	IS-04	25	38	14	15	8	0	0	63	23	835
2014	IS-05	26	40	12	13	7	0	0	67	21	621
2014	IS-06	25	41	12	15	6	0	0	67	21	360

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	42	10	10	3	0	78	13	3019
2020	IS-01	58	29	6	8	0	0	86	8	38
2020	IS-02	44	38	9	6	3	0	82	9	227
2020	IS-03	39	39	10	9	3	0	78	12	633
2020	IS-04	34	45	10	9	2	0	79	11	945
2020	IS-05	31	44	9	12	3	0	76	16	703
2020	IS-06	36	38	10	13	2	0	75	15	422
2019	IS	33	41	11	11	4	0	75	15	2972
2019	IS-01	20	43	14	17	5	0	63	23	20
2019	IS-02	42	35	10	9	4	0	77	13	241
2019	IS-03	35	40	13	8	4	0	75	12	636
2019	IS-04	35	41	11	10	3	0	76	14	896
2019	IS-05	28	43	11	13	4	0	71	18	709
2019	IS-06	32	44	7	11	5	1	77	16	383
2018	IS	30	39	13	13	5	0	69	18	2649
2018	IS-01	60	25	11	4	0	0	85	4	24
2018	IS-02	34	33	13	13	6	0	67	20	221
2018	IS-03	33	36	14	12	5	0	69	17	562
2018	IS-04	30	39	14	13	5	0	68	18	808
2018	IS-05	25	40	13	15	7	0	66	22	608
2018	IS-06	29	47	10	12	3	0	76	14	355
2017	IS	29	42	11	13	5	0	72	17	2618
2017	IS-02	31	38	13	11	6	0	70	17	215
2017	IS-03	34	42	10	11	3	0	76	14	578
2017	IS-04	28	43	11	13	5	0	71	18	842
2017	IS-05	23	44	12	16	4	0	68	21	594
2017	IS-06	35	40	10	9	6	0	74	15	330

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	28	9	7	4	0	0	81	10	3027
2020	IS-01	53	33	14	0	0	0	0	86	0	39
2020	IS-02	49	34	10	4	3	0	0	83	8	226
2020	IS-03	52	26	9	8	4	0	1	78	13	638
2020	IS-04	52	27	9	6	4	1	0	81	10	946
2020	IS-05	54	28	8	8	3	0	0	82	11	703
2020	IS-06	54	27	11	5	3	0	0	81	8	422
2019	IS	48	29	9	8	5	0	1	78	12	2996
2019	IS-01	24	45	0	13	14	3	0	72	28	21
2019	IS-02	51	30	7	7	3	0	1	82	11	244
2019	IS-03	48	26	13	7	5	0	1	74	12	641
2019	IS-04	49	29	9	7	5	0	1	79	12	902
2019	IS-05	48	30	10	7	5	0	1	78	12	714
2019	IS-06	51	31	7	9	3	0	0	82	11	385
2018	IS	43	33	11	9	4	0	1	76	12	2637
2018	IS-01	60	36	4	0	0	0	0	96	0	24
2018	IS-02	40	32	14	8	5	0	1	73	13	221
2018	IS-03	43	32	12	9	4	1	0	76	12	557
2018	IS-04	42	34	10	9	4	0	0	76	14	804
2018	IS-05	44	33	11	7	4	0	1	78	11	608
2018	IS-06	45	33	10	9	2	0	0	78	11	353
2017	IS	42	35	9	8	4	1	0	78	13	2620
2017	IS-02	45	31	10	10	4	0	0	76	14	215
2017	IS-03	43	38	8	6	4	0	1	82	11	578
2017	IS-04	39	35	11	10	4	1	0	75	14	843
2017	IS-05	40	37	9	7	6	1	1	79	13	597
2017	IS-06	45	35	9	5	4	1	1	82	9	328
2014	IS	39	36	11	8	5	0	1	76	13	2700
2014	IS-01	52	29	10	0	9	0	0	81	9	10
2014	IS-02	45	30	10	9	5	0	2	76	14	237
2014	IS-03	41	36	11	7	4	0	1	78	11	584
2014	IS-04	40	34	12	9	5	0	0	74	14	835
2014	IS-05	39	38	9	7	6	0	0	78	13	622
2014	IS-06	36	39	9	10	5	0	1	75	15	360

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	38	13	9	3	0	1	75	12	3019
2020	IS-01	39	44	9	8	0	0	0	82	8	39
2020	IS-02	41	39	8	6	5	0	1	81	11	225
2020	IS-03	38	35	12	8	5	1	1	74	13	634
2020	IS-04	33	41	13	8	3	0	1	75	11	942
2020	IS-05	35	36	15	10	2	0	1	72	12	703
2020	IS-06	37	35	14	9	1	0	2	74	11	423
2019	IS	33	39	13	10	4	0	1	73	14	2977
2019	IS-01	43	37	4	13	4	0	0	80	17	20
2019	IS-02	39	31	12	11	6	0	1	71	17	243
2019	IS-03	35	37	13	10	4	0	1	73	14	638
2019	IS-04	32	42	11	10	4	0	1	74	14	901
2019	IS-05	30	38	16	11	3	1	1	69	15	708
2019	IS-06	36	41	10	10	3	0	1	77	13	379
2018	IS	28	43	12	12	4	0	1	72	16	2651
2018	IS-01	46	35	8	4	7	0	0	81	11	24
2018	IS-02	29	46	9	8	5	0	2	77	14	222
2018	IS-03	29	42	11	12	4	1	2	73	16	560
2018	IS-04	28	41	13	13	3	0	1	70	17	809
2018	IS-05	25	44	13	13	4	0	1	70	17	609
2018	IS-06	32	46	11	8	2	0	1	79	10	356
2017	IS	31	40	11	12	5	0	1	72	17	2619
2017	IS-02	33	42	10	8	5	1	1	76	14	214
2017	IS-03	30	40	11	13	6	0	1	70	19	578
2017	IS-04	31	38	12	13	5	0	1	71	18	843
2017	IS-05	29	40	12	12	6	0	0	70	18	595
2017	IS-06	33	47	7	10	4	0	0	79	14	331
2014	IS	30	40	12	12	5	0	1	71	17	2696
2014	IS-01	68	24	0	0	0	0	7	100	0	10
2014	IS-02	33	35	14	11	5	0	1	69	16	237
2014	IS-03	26	45	12	11	5	1	1	72	16	583
2014	IS-04	28	41	12	12	6	1	1	70	19	835
2014	IS-05	34	37	13	11	5	0	0	71	16	621
2014	IS-06	33	41	10	12	3	0	0	75	15	359

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	21	10	5	4	2	1	81	9	3031
2020	IS-01	62	25	6	0	0	5	3	94	0	39
2020	IS-02	59	19	11	4	4	1	0	80	9	225
2020	IS-03	54	21	11	6	5	2	1	78	11	639
2020	IS-04	56	22	10	4	4	3	2	81	8	944
2020	IS-05	60	21	9	5	4	1	1	83	8	706
2020	IS-06	62	17	13	4	3	1	1	80	7	425

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	34	17	11	6	3	0	65	18	3024
2020	IS-01	43	29	13	0	3	10	3	82	3	38
2020	IS-02	41	26	13	12	5	3	0	69	17	227
2020	IS-03	29	34	16	11	6	4	0	66	17	637
2020	IS-04	27	36	16	11	6	4	0	65	18	944
2020	IS-05	24	35	19	11	6	4	1	62	18	702
2020	IS-06	31	34	16	12	5	1	0	67	17	423
2019	IS	24	36	18	12	7	3	0	62	20	2983
2019	IS-01	20	33	15	17	10	5	0	55	28	21
2019	IS-02	32	28	17	11	7	3	1	63	19	243
2019	IS-03	27	32	17	13	8	3	0	61	22	638
2019	IS-04	21	40	18	11	6	3	0	63	18	897
2019	IS-05	21	36	18	15	7	3	0	59	22	712
2019	IS-06	25	41	16	11	7	1	0	66	18	384
2018	IS	22	37	17	14	7	4	0	60	22	2646
2018	IS-01	43	26	12	10	0	9	0	75	11	24
2018	IS-02	27	35	13	9	12	4	1	65	21	222
2018	IS-03	21	32	18	16	8	4	0	56	25	557
2018	IS-04	19	38	17	13	8	4	0	60	22	811
2018	IS-05	20	35	18	16	8	3	0	57	25	607
2018	IS-06	25	45	16	9	4	1	0	70	13	354
2017	IS	27	35	14	13	7	4	0	65	20	2615
2017	IS-02	36	32	9	11	8	3	1	71	20	215
2017	IS-03	29	31	15	12	8	5	0	63	21	575
2017	IS-04	25	36	17	12	6	3	1	63	19	842
2017	IS-05	23	35	13	17	6	5	0	62	24	594
2017	IS-06	29	44	12	8	6	2	0	74	14	331
2014	IS	23	35	15	15	9	2	0	60	25	2698
2014	IS-01	66	24	9	0	0	0	0	91	0	10
2014	IS-02	27	34	14	13	10	3	0	63	23	237
2014	IS-03	22	37	14	13	11	3	1	61	24	583
2014	IS-04	22	34	15	17	9	2	1	58	27	834
2014	IS-05	23	36	15	15	8	2	0	60	24	622
2014	IS-06	26	35	16	15	7	2	0	62	22	360

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	30	14	15	11	4	2	57	28	3033
2020	IS-01	47	36	8	2	6	2	0	84	8	39
2020	IS-02	27	28	11	15	12	5	1	59	29	227
2020	IS-03	22	26	12	19	15	4	2	52	36	636
2020	IS-04	23	31	15	14	11	4	2	57	27	947
2020	IS-05	23	32	16	14	10	3	2	58	26	707
2020	IS-06	30	31	12	14	9	2	3	64	23	424
2019	IS	22	31	15	15	13	3	1	54	30	2990
2019	IS-01	20	57	0	18	4	0	0	78	22	21
2019	IS-02	26	27	16	12	14	3	1	56	27	243
2019	IS-03	20	27	16	16	17	3	0	49	34	641
2019	IS-04	20	30	16	18	12	3	2	52	31	902
2019	IS-05	22	34	16	13	12	2	1	58	25	710
2019	IS-06	24	34	11	13	13	2	1	61	28	385
2018	IS	20	28	16	17	14	3	1	50	33	2648
2018	IS-01	25	25	31	13	3	4	0	52	16	24
2018	IS-02	25	26	12	17	15	4	1	53	34	223
2018	IS-03	17	25	17	18	18	4	1	44	38	557
2018	IS-04	17	27	18	19	15	3	1	46	35	810
2018	IS-05	22	28	15	17	13	3	2	53	31	608
2018	IS-06	27	34	13	13	10	1	2	63	24	355
2017	IS	20	29	14	17	15	3	2	52	34	2621
2017	IS-02	21	29	10	17	18	3	2	53	37	214
2017	IS-03	15	23	16	20	18	6	2	42	41	578
2017	IS-04	19	29	15	19	14	2	2	51	34	842
2017	IS-05	22	30	13	16	14	3	2	55	31	597
2017	IS-06	30	33	12	11	11	1	2	65	23	331
2014	IS	14	26	14	20	21	2	2	42	43	2699
2014	IS-01	22	39	9	7	0	7	15	78	9	10
2014	IS-02	13	20	12	19	31	2	3	35	52	237
2014	IS-03	12	22	13	24	24	3	2	36	50	583
2014	IS-04	12	25	16	20	22	2	3	39	44	835
2014	IS-05	16	30	13	20	16	2	2	49	37	621
2014	IS-06	18	32	15	17	15	1	1	52	33	361

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	21	15	7	5	1	4	72	12	3036
2020	IS-01	55	28	3	6	3	0	5	88	9	39
2020	IS-02	60	15	11	5	2	0	6	81	8	226
2020	IS-03	56	21	11	5	2	1	4	81	8	637
2020	IS-04	49	22	14	6	5	1	4	74	11	948
2020	IS-05	42	21	19	8	7	0	2	65	16	708
2020	IS-06	41	21	18	11	7	1	2	64	18	425
2019	IS	49	25	13	5	4	1	3	77	9	2998
2019	IS-01	42	22	32	3	0	0	0	64	3	21
2019	IS-02	58	22	9	2	4	0	5	85	6	242
2019	IS-03	57	22	10	3	3	1	3	83	7	642
2019	IS-04	48	28	12	5	4	1	3	79	9	904
2019	IS-05	46	25	16	5	5	0	3	73	11	715
2019	IS-06	43	23	19	9	5	0	2	67	14	385

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	22	14	6	4	1	3	76	10	3035
2020	IS-01	56	18	10	8	0	0	7	80	9	39
2020	IS-02	50	21	14	8	4	1	2	73	12	226
2020	IS-03	48	24	13	7	4	1	3	75	12	638
2020	IS-04	52	22	14	4	4	1	3	77	8	948
2020	IS-05	48	24	15	6	4	1	3	74	10	706
2020	IS-06	57	21	11	6	2	1	2	80	8	425
2019	IS	50	24	13	4	3	2	3	78	8	2985
2019	IS-01	25	35	17	4	5	4	9	69	11	21
2019	IS-02	49	20	14	7	5	2	4	73	12	241
2019	IS-03	47	23	16	6	4	1	3	73	11	639
2019	IS-04	49	26	13	4	3	1	4	79	7	901
2019	IS-05	51	25	14	3	2	2	3	79	6	713
2019	IS-06	60	24	9	2	2	0	3	87	4	382

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	78	8	4	2	2	3	4	92	4	3024
2020	IS-01	78	9	6	0	0	0	8	94	0	38
2020	IS-02	79	5	3	3	2	1	6	91	6	225
2020	IS-03	77	10	4	1	2	2	5	92	3	638
2020	IS-04	79	7	4	2	2	2	4	92	4	943
2020	IS-05	77	9	4	1	2	4	3	93	3	705
2020	IS-06	82	7	3	1	2	3	3	94	3	424
2019	IS	80	6	4	2	2	3	4	93	3	2984
2019	IS-01	73	4	5	5	0	12	0	88	6	21
2019	IS-02	79	4	4	2	3	3	5	90	5	240
2019	IS-03	78	7	4	2	2	3	5	92	4	640
2019	IS-04	80	7	4	1	1	3	4	93	3	898
2019	IS-05	81	7	3	1	1	3	5	95	2	712
2019	IS-06	84	5	3	2	1	1	5	94	3	384

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	10	4	1	1	1	7	94	2	3026
2020	IS-01	74	13	6	0	0	0	7	94	0	38
2020	IS-02	76	9	6	1	1	1	7	92	2	227
2020	IS-03	75	11	3	2	1	1	6	93	3	634
2020	IS-04	74	10	3	1	2	1	9	93	3	943
2020	IS-05	78	9	4	1	1	1	6	95	2	708
2020	IS-06	83	6	2	1	1	1	6	95	2	423
2019	IS	81	5	2	1	1	1	9	95	2	2979
2019	IS-01	65	13	5	0	0	12	4	94	0	21
2019	IS-02	79	5	4	2	1	1	7	92	3	240
2019	IS-03	78	6	2	1	1	1	11	95	2	641
2019	IS-04	81	5	2	1	1	1	9	95	2	901
2019	IS-05	81	4	2	1	1	2	9	95	3	712
2019	IS-06	86	3	1	1	0	1	9	99	1	376

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	39	12	10	3	0	0	75	13	3015
2020	IS-01	28	31	28	8	3	0	2	60	11	39
2020	IS-02	41	34	13	9	2	0	0	76	12	226
2020	IS-03	36	38	11	10	5	0	0	75	15	632
2020	IS-04	33	41	13	9	3	0	0	74	13	944
2020	IS-05	36	37	12	11	3	0	0	74	14	701
2020	IS-06	40	40	8	9	3	0	0	80	12	421
2019	IS	35	39	10	11	4	0	0	74	15	2977
2019	IS-01	28	34	15	13	10	0	0	62	22	20
2019	IS-02	38	35	13	9	5	1	0	73	13	243
2019	IS-03	33	38	13	11	5	0	0	71	16	639
2019	IS-04	34	41	10	10	4	0	0	76	15	895
2019	IS-05	34	38	10	12	4	0	0	73	17	708
2019	IS-06	43	39	5	10	2	0	0	83	12	383
2018	IS	31	39	12	12	5	0	0	71	17	2640
2018	IS-01	36	23	16	17	8	0	0	59	25	24
2018	IS-02	29	38	15	12	6	0	0	67	19	221
2018	IS-03	29	37	14	15	5	0	0	66	20	561
2018	IS-04	29	40	13	12	5	0	0	70	17	809
2018	IS-05	31	42	9	12	6	0	0	73	19	605
2018	IS-06	43	40	8	6	3	0	0	83	9	350
2017	IS	33	41	11	10	5	0	0	73	16	2615
2017	IS-02	34	35	12	12	7	0	1	70	18	215
2017	IS-03	30	43	11	10	5	0	0	74	15	579
2017	IS-04	32	39	13	11	5	0	0	71	16	839
2017	IS-05	32	42	11	11	4	1	0	74	15	594
2017	IS-06	43	40	7	6	3	0	0	83	10	329
2014	IS	24	44	11	14	7	0	0	68	21	2699
2014	IS-01	58	15	17	10	0	0	0	73	10	10
2014	IS-02	22	43	16	10	8	0	0	66	18	237
2014	IS-03	23	45	12	12	8	1	0	68	20	584
2014	IS-04	22	43	11	16	7	1	0	66	23	835
2014	IS-05	25	46	9	15	6	0	0	70	21	622
2014	IS-06	32	45	6	12	5	0	0	77	17	360

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	34	12	8	3	0	0	77	11	3031
2020	IS-01	30	44	19	5	0	0	3	76	5	39
2020	IS-02	50	27	13	5	5	0	0	78	10	227
2020	IS-03	41	34	11	9	4	0	0	75	14	638
2020	IS-04	41	36	13	7	2	0	0	77	10	946
2020	IS-05	43	34	11	8	3	0	0	77	12	706
2020	IS-06	48	32	11	7	2	0	0	80	9	423
2019	IS	41	34	12	8	4	0	0	76	12	2986
2019	IS-01	36	37	5	12	10	0	0	73	22	20
2019	IS-02	42	33	12	9	4	0	0	75	13	243
2019	IS-03	42	32	14	6	6	0	0	74	12	641
2019	IS-04	40	37	12	8	3	0	0	77	11	899
2019	IS-05	39	34	13	9	5	0	0	73	14	712
2019	IS-06	51	33	6	7	3	0	0	84	10	382
2018	IS	37	35	13	9	6	0	0	72	15	2639
2018	IS-01	31	42	9	9	8	0	0	73	18	23
2018	IS-02	34	35	14	10	7	0	0	69	17	222
2018	IS-03	34	34	14	11	7	0	0	68	17	556
2018	IS-04	36	36	13	9	5	1	0	72	14	808
2018	IS-05	37	36	11	10	6	0	0	73	16	607
2018	IS-06	48	33	10	7	3	0	0	81	9	354
2017	IS	38	36	12	9	5	0	0	74	14	2616
2017	IS-02	39	32	12	10	5	0	0	72	16	215
2017	IS-03	36	36	14	7	6	0	1	73	13	579
2017	IS-04	36	36	13	10	5	0	0	72	15	839
2017	IS-05	37	39	10	10	3	0	0	76	14	595
2017	IS-06	45	37	7	7	4	0	0	82	11	329
2014	IS	32	37	13	11	6	0	0	69	17	2697
2014	IS-01	63	11	7	19	0	0	0	74	19	10
2014	IS-02	33	38	12	10	6	0	0	72	16	236
2014	IS-03	32	38	15	9	6	0	1	70	15	584
2014	IS-04	29	38	14	12	6	0	0	68	18	835
2014	IS-05	32	37	12	12	6	0	0	70	18	621
2014	IS-06	38	36	10	10	7	0	0	74	16	360

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	40	10	8	3	0	79	11	3024
2020	IS-01	54	35	8	3	0	0	89	3	37
2020	IS-02	46	36	10	5	2	0	82	8	227
2020	IS-03	41	40	9	7	3	0	81	10	638
2020	IS-04	37	41	12	7	3	0	78	10	945
2020	IS-05	35	42	10	10	3	0	77	13	702
2020	IS-06	40	39	10	7	3	0	80	10	422
2019	IS	38	39	11	8	3	0	78	11	2968
2019	IS-01	45	26	14	10	5	0	71	15	20
2019	IS-02	43	33	13	7	3	1	77	10	242
2019	IS-03	40	38	12	7	3	0	78	10	636
2019	IS-04	39	40	10	8	3	0	79	11	896
2019	IS-05	34	41	11	11	3	0	75	14	707
2019	IS-06	39	40	11	8	2	0	79	10	379
2018	IS	34	37	13	11	5	0	71	16	2642
2018	IS-01	47	38	4	11	0	0	85	11	24
2018	IS-02	37	38	15	7	4	0	75	10	222
2018	IS-03	35	36	10	13	6	0	71	19	560
2018	IS-04	32	38	13	11	5	0	70	17	808
2018	IS-05	32	36	14	11	6	1	69	17	606
2018	IS-06	40	37	9	10	3	0	77	14	353
2017	IS	34	40	11	10	4	0	74	14	2616
2017	IS-02	46	32	10	8	3	0	79	11	215
2017	IS-03	34	42	12	7	4	0	77	12	579
2017	IS-04	30	40	13	11	5	0	71	16	839
2017	IS-05	32	42	11	11	4	1	74	15	596
2017	IS-06	39	40	7	9	5	0	79	14	328
2014	IS	33	39	13	10	5	0	72	14	2695
2014	IS-01	66	17	9	0	0	8	90	0	10
2014	IS-02	36	42	12	6	4	0	78	10	237
2014	IS-03	32	41	13	9	4	0	73	13	583
2014	IS-04	31	38	14	11	6	0	70	17	834
2014	IS-05	33	40	13	9	5	0	73	14	622
2014	IS-06	37	37	13	10	4	0	74	14	359

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	45	14	8	3	3	0	74	11	3030
2020	IS-01	31	39	18	2	0	11	0	78	2	39
2020	IS-02	31	40	14	8	2	6	0	75	10	227
2020	IS-03	25	43	16	8	4	4	0	71	12	638
2020	IS-04	23	47	15	8	2	3	0	73	11	948
2020	IS-05	26	47	13	9	3	2	0	74	12	703
2020	IS-06	36	45	10	7	2	1	0	81	9	423
2019	IS	27	44	15	8	3	3	0	73	12	2991
2019	IS-01	30	47	9	5	9	0	0	77	15	21
2019	IS-02	29	41	14	8	5	3	0	72	13	242
2019	IS-03	25	44	15	9	4	4	0	71	13	640
2019	IS-04	24	45	17	9	2	3	0	71	11	900
2019	IS-05	27	45	15	9	2	3	0	73	11	715
2019	IS-06	36	45	9	7	1	1	0	82	9	384
2018	IS	24	41	19	9	4	3	0	67	14	2649
2018	IS-01	44	27	21	0	4	0	4	74	4	24
2018	IS-02	25	39	15	11	6	3	1	66	18	222
2018	IS-03	22	38	20	11	5	3	0	62	17	560
2018	IS-04	20	39	22	10	5	4	0	62	15	811
2018	IS-05	24	44	16	10	3	2	0	70	14	606
2018	IS-06	34	47	13	4	2	1	0	81	6	355
2017	IS	24	41	17	10	4	3	0	68	15	2615
2017	IS-02	29	35	16	12	7	1	0	66	19	213
2017	IS-03	20	41	18	12	4	5	0	64	17	579
2017	IS-04	22	40	19	11	5	3	0	64	17	841
2017	IS-05	26	42	17	9	3	2	0	70	13	596
2017	IS-06	34	46	10	6	3	1	0	81	9	327

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	30	9	9	5	0	1	77	14	3031
2020	IS-01	61	28	8	0	3	0	0	89	3	39
2020	IS-02	57	26	8	3	4	0	1	84	8	227
2020	IS-03	52	31	7	7	3	0	1	83	9	635
2020	IS-04	48	32	9	7	3	0	0	80	10	947
2020	IS-05	42	28	10	12	7	0	0	71	19	706
2020	IS-06	35	33	10	14	8	0	0	68	22	424
2019	IS	51	29	7	8	4	0	0	81	12	2987
2019	IS-01	30	32	18	10	5	5	0	65	16	20
2019	IS-02	61	21	7	8	3	0	1	82	11	242
2019	IS-03	57	27	7	5	3	0	0	84	9	639
2019	IS-04	51	32	7	8	3	0	0	83	11	901
2019	IS-05	47	31	9	9	4	0	0	78	13	712
2019	IS-06	45	29	8	11	6	1	0	75	17	384
2018	IS	45	35	8	8	4	0	0	80	12	2641
2018	IS-01	52	19	13	12	0	4	0	74	13	24
2018	IS-02	52	31	9	5	3	0	0	83	8	221
2018	IS-03	51	34	6	6	3	0	0	85	9	560
2018	IS-04	48	33	8	8	2	0	0	81	11	804
2018	IS-05	41	38	8	8	5	0	0	79	13	607
2018	IS-06	37	38	7	11	6	0	0	76	17	354
2017	IS	42	34	9	10	5	0	0	77	15	2619
2017	IS-02	51	30	9	5	3	1	1	82	9	215
2017	IS-03	46	35	8	7	3	1	0	81	11	577
2017	IS-04	43	36	8	8	4	0	0	79	13	842
2017	IS-05	38	35	9	11	5	0	0	74	17	597
2017	IS-06	35	30	9	17	9	0	0	66	25	329
2014	IS	39	34	10	10	6	0	1	74	16	2694
2014	IS-01	59	26	15	0	0	0	0	85	0	10
2014	IS-02	45	29	12	9	4	0	0	75	13	237
2014	IS-03	42	35	10	6	5	1	1	78	12	581
2014	IS-04	39	35	9	9	6	0	1	76	15	833
2014	IS-05	39	33	10	11	6	0	0	73	18	622
2014	IS-06	28	34	13	18	8	0	0	62	25	360

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	33	19	9	5	0	66	15	3025
2020	IS-01	51	35	8	2	0	3	89	2	39
2020	IS-02	55	33	9	3	1	0	88	4	227
2020	IS-03	45	34	14	5	2	0	79	7	636
2020	IS-04	35	36	18	7	3	0	72	10	947
2020	IS-05	20	33	25	13	8	0	54	21	701
2020	IS-06	16	27	25	19	13	0	43	32	422
2019	IS	40	34	17	6	4	0	74	10	2983
2019	IS-01	50	46	4	0	0	0	96	0	20
2019	IS-02	66	28	4	1	1	0	94	2	244
2019	IS-03	52	31	13	2	2	0	83	4	637
2019	IS-04	39	37	16	5	2	0	76	8	899
2019	IS-05	33	33	21	9	5	0	66	13	713
2019	IS-06	20	35	24	11	9	1	55	20	381
2018	IS	38	32	17	8	4	0	70	13	2651
2018	IS-01	62	18	9	4	0	8	87	4	24
2018	IS-02	56	29	9	3	1	2	86	4	223
2018	IS-03	49	32	13	4	1	0	82	5	558
2018	IS-04	40	32	18	7	3	0	72	10	813
2018	IS-05	29	34	19	12	5	0	63	17	608
2018	IS-06	17	30	25	15	13	0	47	28	355
2017	IS	35	38	17	7	3	0	73	11	2622
2017	IS-02	50	37	10	2	1	0	87	4	215
2017	IS-03	47	35	13	3	1	1	82	5	579
2017	IS-04	38	40	14	6	2	0	78	8	842
2017	IS-05	24	41	21	9	5	0	66	13	596
2017	IS-06	14	31	29	16	10	1	45	26	331
2014	IS	36	36	17	7	3	0	73	10	2697
2014	IS-01	83	17	0	0	0	0	100	0	10
2014	IS-02	49	33	13	2	1	1	83	3	237
2014	IS-03	50	34	11	3	1	0	85	4	584
2014	IS-04	35	40	17	5	3	0	75	8	833
2014	IS-05	30	38	20	8	4	0	68	12	622
2014	IS-06	16	31	28	16	7	1	48	24	360

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	38	62	3038
2020	IS-01	20	80	39
2020	IS-02	30	70	227
2020	IS-03	35	65	639
2020	IS-04	41	59	948
2020	IS-05	43	57	708
2020	IS-06	37	63	424

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	17	8	2	2	5	9	87	5	3033
2020	IS-01	37	18	19	0	0	10	16	75	0	39
2020	IS-02	53	14	5	5	2	9	12	84	9	227
2020	IS-03	54	18	9	3	2	5	10	84	6	638
2020	IS-04	57	18	7	2	2	6	8	88	4	946
2020	IS-05	61	15	7	2	1	4	10	88	4	706
2020	IS-06	60	20	7	2	1	2	7	88	4	424

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	27	35	38	3041
2020	IS-01	19	44	38	39
2020	IS-02	30	33	37	227
2020	IS-03	25	37	39	639
2020	IS-04	23	37	39	950
2020	IS-05	30	33	37	708
2020	IS-06	31	33	36	425
2019	IS	30	31	39	2997
2019	IS-01	34	18	48	21
2019	IS-02	35	26	38	243
2019	IS-03	27	31	41	641
2019	IS-04	26	33	41	903
2019	IS-05	32	30	37	715
2019	IS-06	37	28	36	385
2018	IS	32	30	38	2654
2018	IS-01	34	50	16	24
2018	IS-02	34	28	38	222
2018	IS-03	31	30	39	560
2018	IS-04	29	32	39	813
2018	IS-05	36	28	36	609
2018	IS-06	34	30	35	357
2017	IS	32	33	35	2624
2017	IS-02	37	24	38	215
2017	IS-03	28	34	37	580
2017	IS-04	29	35	36	843
2017	IS-05	34	35	31	597
2017	IS-06	38	32	30	331
2014	IS	36	28	37	2700
2014	IS-01	28	17	55	10
2014	IS-02	37	26	37	237
2014	IS-03	33	30	37	584
2014	IS-04	34	28	38	834
2014	IS-05	35	27	39	622
2014	IS-06	44	23	33	361

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	8	29	46	4	7	5	809
2020	IS-03	3	30	45	5	12	5	156
2020	IS-04	6	30	50	2	7	4	221
2020	IS-05	11	25	51	4	4	5	210
2020	IS-06	17	27	46	3	0	7	134
2019	IS	8	28	45	7	5	8	889
2019	IS-03	4	27	46	11	5	6	174
2019	IS-04	7	28	45	4	6	10	228
2019	IS-05	12	28	45	5	3	6	230
2019	IS-06	8	31	49	4	1	8	140
2018	IS	8	26	49	5	5	7	849
2018	IS-03	4	26	46	8	7	8	175
2018	IS-04	6	28	52	5	4	5	232
2018	IS-05	12	26	50	4	2	6	217
2018	IS-06	12	18	54	3	1	12	120
2017	IS	9	25	48	6	6	6	836
2017	IS-02	1	24	46	7	18	4	81
2017	IS-03	6	26	41	8	10	8	165
2017	IS-04	10	24	51	6	5	5	244
2017	IS-05	12	25	50	5	4	4	200
2017	IS-06	13	24	51	5	2	5	125
2014	IS	7	24	50	9	9999	10	968
2014	IS-02	0	34	34	17	9999	15	88
2014	IS-03	9	24	47	8	9999	11	195
2014	IS-04	5	23	53	8	9999	11	286
2014	IS-05	7	24	52	8	9999	8	216
2014	IS-06	8	23	54	8	9999	7	158

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	36	7	5	2	0	0	86	7	3020
2020	IS-01	62	35	0	3	0	0	0	97	3	38
2020	IS-02	51	35	8	4	2	0	0	87	6	225
2020	IS-03	50	35	7	5	3	0	0	85	8	637
2020	IS-04	48	38	7	5	2	0	0	86	7	943
2020	IS-05	48	36	9	5	2	0	0	84	7	704
2020	IS-06	60	32	4	3	1	0	0	92	4	421
2019	IS	46	38	8	5	2	0	0	84	7	2981
2019	IS-01	49	25	15	11	0	0	0	74	11	20
2019	IS-02	41	39	10	6	2	0	0	81	9	243
2019	IS-03	45	37	9	6	2	0	0	83	8	638
2019	IS-04	48	37	9	4	2	0	0	85	6	897
2019	IS-05	44	42	7	5	2	0	0	85	8	710
2019	IS-06	54	32	7	5	2	0	0	87	7	384
2018	IS	46	41	7	4	2	0	0	87	6	2650
2018	IS-01	65	23	8	0	4	0	0	88	4	24
2018	IS-02	42	42	9	5	1	1	1	85	6	223
2018	IS-03	42	42	9	4	2	1	0	84	6	561
2018	IS-04	43	42	8	5	1	0	0	85	7	811
2018	IS-05	45	43	5	4	2	0	0	88	6	608
2018	IS-06	60	33	3	3	1	0	0	93	5	354
2017	IS	40	42	9	6	3	0	0	82	9	2614
2017	IS-02	40	40	9	5	6	0	0	80	10	215
2017	IS-03	40	42	9	5	4	0	0	82	9	576
2017	IS-04	38	42	11	7	3	0	0	80	9	840
2017	IS-05	37	44	8	7	3	1	0	82	10	595
2017	IS-06	49	40	5	4	2	0	0	90	6	329
2014	IS	39	42	11	6	3	0	0	81	8	2696
2014	IS-01	73	27	0	0	0	0	0	100	0	10
2014	IS-02	36	40	14	6	3	0	0	77	9	236
2014	IS-03	36	43	11	6	4	1	0	80	9	583
2014	IS-04	36	43	12	6	3	0	0	79	9	834
2014	IS-05	42	42	9	4	2	0	0	85	7	622
2014	IS-06	45	40	8	5	2	0	0	84	7	360

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	45	12	7	2	1	78	10	3033
2020	IS-01	44	42	7	3	0	5	90	3	39
2020	IS-02	42	43	10	3	1	1	86	4	227
2020	IS-03	35	41	13	7	1	2	78	9	638
2020	IS-04	32	46	12	6	2	1	79	8	950
2020	IS-05	26	47	13	8	4	1	74	12	703
2020	IS-06	29	48	12	9	3	0	77	12	423
2019	IS	31	44	13	9	2	1	76	11	2995
2019	IS-01	25	40	8	27	0	0	65	27	21
2019	IS-02	38	43	10	6	2	1	82	8	243
2019	IS-03	37	40	12	8	2	1	78	10	642
2019	IS-04	32	45	14	7	2	1	77	9	903
2019	IS-05	25	49	13	9	3	1	75	12	714
2019	IS-06	29	42	13	12	3	0	72	15	384
2018	IS	26	46	15	9	3	1	73	12	2638
2018	IS-01	48	32	20	0	0	0	80	0	24
2018	IS-02	31	45	12	8	3	1	77	11	223
2018	IS-03	30	41	16	8	4	2	72	12	557
2018	IS-04	23	49	17	8	2	1	72	10	809
2018	IS-05	23	47	14	10	5	1	71	15	604
2018	IS-06	28	46	14	10	2	0	74	12	351
2017	IS	26	45	14	10	4	1	72	14	2619
2017	IS-02	35	38	16	6	3	1	75	9	214
2017	IS-03	29	43	15	9	3	1	73	12	580
2017	IS-04	24	48	13	9	4	1	73	13	840
2017	IS-05	23	44	15	13	4	1	68	17	597
2017	IS-06	25	49	9	13	4	0	74	16	329
2014	IS	26	43	15	10	4	2	70	14	2700
2014	IS-01	75	15	9	0	0	0	91	0	10
2014	IS-02	31	43	13	7	2	3	77	10	237
2014	IS-03	28	46	14	7	3	1	75	11	584
2014	IS-04	25	41	17	11	5	1	67	16	835
2014	IS-05	24	44	15	12	4	1	69	16	622
2014	IS-06	25	44	13	12	5	2	70	17	360

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	25	37	18	8	1	1	26	36	3031
2020	IS-01	3	16	38	16	19	3	6	38	21	38
2020	IS-02	8	18	34	21	16	1	1	38	27	225
2020	IS-03	8	23	37	19	11	1	2	31	32	637
2020	IS-04	8	24	39	20	7	1	1	28	33	949
2020	IS-05	16	27	36	15	6	1	0	21	43	707
2020	IS-06	14	32	34	16	4	0	0	21	46	423
2019	IS	10	26	38	18	8	1	1	26	36	2983
2019	IS-01	16	22	31	21	5	6	0	28	40	20
2019	IS-02	9	17	33	26	14	0	1	41	26	242
2019	IS-03	7	22	38	21	10	1	1	31	30	641
2019	IS-04	9	25	40	18	7	1	1	25	35	897
2019	IS-05	12	29	38	14	6	0	1	21	41	711
2019	IS-06	15	32	35	12	6	0	1	18	47	383
2018	IS	13	27	37	16	6	1	0	23	40	2647
2018	IS-01	0	7	24	37	27	4	0	67	8	24
2018	IS-02	9	21	38	17	11	2	1	29	31	221
2018	IS-03	9	27	34	19	10	1	1	30	36	558
2018	IS-04	13	26	36	18	6	1	0	24	39	811
2018	IS-05	15	30	38	13	2	0	0	16	45	608
2018	IS-06	16	27	41	12	3	0	0	16	43	354
2017	IS	13	26	37	14	7	1	1	22	40	2615
2017	IS-02	11	17	37	18	15	2	1	34	28	214
2017	IS-03	11	23	36	17	10	1	2	28	35	578
2017	IS-04	13	28	38	12	7	1	1	20	41	839
2017	IS-05	14	27	39	14	3	1	1	18	42	595
2017	IS-06	19	28	35	11	4	1	2	16	49	330
2014	IS	11	29	38	15	5	1	2	21	41	2697
2014	IS-01	0	32	28	40	0	0	0	40	32	10
2014	IS-02	7	19	36	22	10	1	4	35	27	236
2014	IS-03	9	24	37	19	7	1	1	28	34	583
2014	IS-04	12	31	38	12	5	1	2	17	44	835
2014	IS-05	11	32	38	13	4	1	1	17	44	622
2014	IS-06	16	33	38	10	3	0	1	13	49	360

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	14	25	32	19	3	1	53	22	3007
2020	IS-01	0	5	14	29	38	10	5	79	6	38
2020	IS-02	8	8	20	34	26	2	2	62	17	225
2020	IS-03	6	12	19	32	26	4	2	61	19	633
2020	IS-04	5	13	27	32	18	3	1	52	19	940
2020	IS-05	8	17	27	31	14	3	1	46	26	701
2020	IS-06	8	18	29	31	13	1	1	45	26	418
2019	IS	7	17	28	29	17	2	1	47	25	2978
2019	IS-01	5	17	25	22	25	5	0	50	24	20
2019	IS-02	7	11	23	26	29	3	1	57	19	242
2019	IS-03	6	16	25	30	19	3	2	51	23	637
2019	IS-04	7	17	29	30	15	2	1	46	25	897
2019	IS-05	7	21	27	29	14	1	1	44	29	712
2019	IS-06	9	16	33	25	15	1	1	41	25	381
2018	IS	11	19	28	25	14	2	1	40	31	2640
2018	IS-01	3	11	12	26	40	4	4	71	16	24
2018	IS-02	8	17	25	23	22	4	1	47	26	221
2018	IS-03	9	16	26	24	20	3	2	46	26	558
2018	IS-04	11	18	29	26	13	2	1	40	30	809
2018	IS-05	14	22	28	24	10	2	1	34	37	606
2018	IS-06	12	21	31	28	9	0	0	37	33	351
2017	IS	12	19	29	22	14	2	3	37	32	2609
2017	IS-02	9	19	27	19	20	2	3	41	30	214
2017	IS-03	10	16	26	25	17	3	3	45	27	573
2017	IS-04	13	19	30	21	13	1	3	35	33	840
2017	IS-05	12	20	30	21	11	2	2	34	34	593
2017	IS-06	14	19	30	23	11	2	2	35	35	330
2014	IS	9	21	30	23	13	2	2	38	32	2695
2014	IS-01	7	0	9	22	50	11	0	81	8	10
2014	IS-02	6	18	25	26	17	4	4	47	26	237
2014	IS-03	10	17	28	25	16	2	3	43	28	582
2014	IS-04	11	21	28	23	12	2	3	37	34	833
2014	IS-05	9	23	32	23	11	1	2	34	32	622
2014	IS-06	11	24	34	21	9	0	1	30	35	360

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	27	29	13	8	1	1	22	48	3031
2020	IS-01	5	13	15	21	33	7	5	61	21	38
2020	IS-02	11	24	29	18	13	4	1	33	36	226
2020	IS-03	17	22	29	17	11	2	2	29	40	637
2020	IS-04	20	29	30	12	6	1	1	19	50	947
2020	IS-05	25	32	28	11	4	1	0	14	57	708
2020	IS-06	23	26	31	12	8	0	0	20	49	422
2019	IS	23	25	30	14	7	1	1	22	48	2982
2019	IS-01	11	14	27	25	17	6	0	45	27	19
2019	IS-02	18	19	24	19	17	1	3	37	39	241
2019	IS-03	20	26	29	15	8	2	2	23	47	639
2019	IS-04	23	23	34	12	6	0	1	19	47	900
2019	IS-05	26	27	28	13	5	1	1	18	53	713
2019	IS-06	24	26	29	14	7	0	0	21	50	382
2018	IS	26	26	27	12	7	1	1	19	53	2644
2018	IS-01	4	4	31	25	27	4	5	57	9	24
2018	IS-02	19	25	23	18	10	2	3	29	46	221
2018	IS-03	22	28	27	11	9	1	2	21	51	558
2018	IS-04	27	26	28	12	5	1	1	18	54	809
2018	IS-05	32	26	28	9	3	0	1	12	59	608
2018	IS-06	25	26	29	13	7	0	0	21	51	353
2017	IS	25	26	28	12	6	1	2	19	52	2615
2017	IS-02	16	24	28	18	9	3	2	29	42	215
2017	IS-03	22	23	30	12	9	1	3	22	46	575
2017	IS-04	28	28	24	12	6	0	2	18	57	842
2017	IS-05	26	27	30	11	5	0	1	16	54	593
2017	IS-06	29	24	28	12	6	0	1	18	54	331
2014	IS	29	28	25	10	5	1	2	15	59	2695
2014	IS-01	9	10	34	22	26	0	0	47	19	10
2014	IS-02	19	22	24	16	11	2	7	29	45	237
2014	IS-03	23	28	28	11	7	1	3	18	53	584
2014	IS-04	31	30	23	8	4	1	2	12	63	833
2014	IS-05	34	28	24	9	3	1	1	12	63	621
2014	IS-06	34	30	23	9	4	1	0	13	64	359

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	24	34	19	8	1	0	28	38	3025
2020	IS-01	2	10	6	29	39	5	8	79	15	38
2020	IS-02	6	10	27	37	18	2	0	56	16	226
2020	IS-03	10	17	33	25	15	0	1	40	27	638
2020	IS-04	12	24	37	20	6	1	0	27	36	942
2020	IS-05	20	31	34	11	3	0	0	15	51	707
2020	IS-06	19	31	37	10	4	0	0	14	50	421
2019	IS	12	23	36	19	9	0	1	28	35	2974
2019	IS-01	11	9	26	19	30	5	0	52	20	20
2019	IS-02	4	13	29	31	20	0	2	53	17	240
2019	IS-03	8	15	40	22	13	1	1	36	24	641
2019	IS-04	12	22	38	19	8	0	0	27	35	896
2019	IS-05	14	30	35	14	6	0	0	21	44	710
2019	IS-06	19	30	32	15	3	0	1	18	50	379
2018	IS	13	23	36	19	7	0	0	27	37	2639
2018	IS-01	0	12	12	21	47	0	8	75	13	24
2018	IS-02	7	13	29	29	18	2	2	49	21	219
2018	IS-03	10	17	36	26	11	0	0	37	27	558
2018	IS-04	13	23	38	19	6	0	0	25	37	807
2018	IS-05	16	29	38	13	3	1	1	16	46	607
2018	IS-06	20	27	37	11	4	0	0	15	48	353
2017	IS	14	24	36	18	8	0	1	25	38	2607
2017	IS-02	4	15	32	28	19	0	1	48	19	214
2017	IS-03	10	18	36	23	11	1	1	35	29	576
2017	IS-04	14	24	37	17	6	0	1	23	39	838
2017	IS-05	16	30	36	13	4	0	1	18	46	592
2017	IS-06	22	31	33	11	3	0	1	14	53	328
2014	IS	13	25	36	18	6	1	1	25	39	2690
2014	IS-01	0	0	41	15	44	0	0	59	0	10
2014	IS-02	7	14	35	26	13	0	4	41	22	237
2014	IS-03	7	19	40	21	10	1	2	32	27	583
2014	IS-04	13	26	37	17	5	0	1	23	39	832
2014	IS-05	16	30	34	14	4	1	0	19	47	618
2014	IS-06	19	36	33	11	1	0	0	12	55	359

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	22	27	20	13	2	2	34	39	3024
2020	IS-01	2	6	26	11	50	0	5	64	8	38
2020	IS-02	7	14	21	31	23	2	3	57	21	225
2020	IS-03	11	16	24	24	21	2	3	47	28	633
2020	IS-04	13	20	29	22	11	2	3	35	35	945
2020	IS-05	21	28	28	15	6	2	1	22	50	707
2020	IS-06	25	29	27	13	6	0	0	19	54	423
2019	IS	15	21	29	21	11	1	2	33	37	2980
2019	IS-01	14	27	14	24	20	0	0	44	41	20
2019	IS-02	7	14	20	26	27	2	4	57	22	240
2019	IS-03	12	15	24	29	14	2	3	46	29	641
2019	IS-04	13	24	32	19	11	1	1	30	37	893
2019	IS-05	18	25	30	17	8	1	1	26	43	714
2019	IS-06	24	25	29	15	6	0	2	21	49	383
2018	IS	17	23	29	19	9	2	2	28	42	2639
2018	IS-01	0	8	4	16	58	5	8	86	9	23
2018	IS-02	10	17	27	24	17	3	2	43	28	219
2018	IS-03	12	21	26	22	13	3	3	37	35	557
2018	IS-04	17	22	31	20	6	1	2	27	41	809
2018	IS-05	21	27	30	15	5	1	1	21	49	606
2018	IS-06	22	28	31	14	3	0	1	18	51	354
2017	IS	20	25	28	14	8	2	3	24	47	2608
2017	IS-02	11	21	23	24	15	2	4	42	34	213
2017	IS-03	13	21	29	16	14	2	5	32	36	573
2017	IS-04	21	24	28	16	7	1	3	23	47	839
2017	IS-05	24	28	29	10	5	2	2	16	54	596
2017	IS-06	27	28	31	9	3	0	2	13	56	328
2014	IS	20	28	27	14	7	1	3	22	50	2697
2014	IS-01	0	9	7	11	65	0	7	82	10	10
2014	IS-02	14	20	28	17	15	0	5	34	36	237
2014	IS-03	15	25	29	18	8	2	3	27	42	583
2014	IS-04	21	30	27	13	5	1	3	19	53	835
2014	IS-05	22	29	26	14	5	2	1	20	53	621
2014	IS-06	30	33	24	9	3	1	1	12	63	360

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	16	25	27	18	4	2	48	26	3016
2020	IS-01	8	5	10	27	29	13	8	71	17	38
2020	IS-02	7	11	16	33	24	6	4	62	20	224
2020	IS-03	8	11	21	26	25	6	2	56	21	632
2020	IS-04	8	16	26	29	17	3	2	48	25	942
2020	IS-05	9	20	27	25	13	3	2	40	31	706
2020	IS-06	11	20	28	25	15	1	0	41	31	421
2019	IS	11	19	28	23	15	2	2	40	31	2959
2019	IS-01	11	17	32	6	29	5	0	37	30	20
2019	IS-02	6	14	20	26	27	4	3	57	22	241
2019	IS-03	10	18	23	24	20	2	3	46	29	634
2019	IS-04	12	20	28	23	13	3	1	38	32	889
2019	IS-05	12	19	32	23	11	2	1	35	32	709
2019	IS-06	10	21	35	23	10	0	1	33	32	379
2018	IS	15	20	28	20	11	3	2	33	37	2628
2018	IS-01	12	3	12	20	44	9	0	70	17	24
2018	IS-02	12	19	21	21	17	7	3	41	35	219
2018	IS-03	12	14	29	20	17	6	2	40	28	554
2018	IS-04	15	21	29	22	8	2	2	32	38	808
2018	IS-05	18	24	28	19	8	1	2	28	43	600
2018	IS-06	16	24	31	20	7	0	1	28	40	352
2017	IS	17	21	26	18	12	2	4	32	40	2614
2017	IS-02	13	19	21	21	16	6	3	41	36	214
2017	IS-03	13	20	23	20	17	3	5	40	35	577
2017	IS-04	18	22	26	19	10	2	3	31	42	839
2017	IS-05	19	23	28	16	11	2	2	27	43	594
2017	IS-06	18	21	35	14	8	0	3	24	40	331
2014	IS	9	18	27	26	14	2	4	42	29	2695
2014	IS-01	7	0	22	0	55	8	7	65	9	10
2014	IS-02	8	14	23	25	18	4	8	49	25	237
2014	IS-03	8	16	25	27	17	3	5	47	26	583
2014	IS-04	10	20	27	24	12	2	5	38	32	832
2014	IS-05	10	18	29	28	12	2	2	41	29	622
2014	IS-06	12	19	29	29	9	0	2	39	31	360

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	20	34	21	10	2	1	32	33	3021
2020	IS-01	5	6	34	24	24	5	2	52	12	38
2020	IS-02	8	13	30	30	14	3	2	47	21	225
2020	IS-03	9	17	30	24	15	4	2	41	27	635
2020	IS-04	11	19	35	22	9	3	1	32	31	943
2020	IS-05	17	24	36	16	5	1	1	22	41	706
2020	IS-06	16	24	33	18	9	0	0	26	40	421
2019	IS	14	21	33	18	10	2	2	29	37	2982
2019	IS-01	9	21	15	28	21	5	0	52	31	20
2019	IS-02	11	18	20	23	21	3	4	47	32	243
2019	IS-03	12	20	29	20	13	3	3	35	34	637
2019	IS-04	15	18	37	19	9	1	1	28	34	900
2019	IS-05	17	25	36	13	8	2	0	21	43	713
2019	IS-06	15	25	34	17	8	0	1	25	41	381
2018	IS	17	24	31	16	8	2	1	25	42	2640
2018	IS-01	0	24	23	22	23	4	4	49	26	24
2018	IS-02	8	21	28	18	16	5	3	38	31	218
2018	IS-03	13	22	31	18	11	4	1	31	36	558
2018	IS-04	17	23	34	16	7	2	1	24	42	808
2018	IS-05	24	26	29	15	4	1	1	20	51	607
2018	IS-06	21	24	34	15	6	0	0	21	46	355
2017	IS	18	23	32	14	8	2	3	24	43	2618
2017	IS-02	13	19	28	18	15	4	4	35	35	214
2017	IS-03	14	20	34	15	11	3	4	28	36	577
2017	IS-04	18	26	30	14	7	2	3	22	47	840
2017	IS-05	20	23	33	14	7	2	2	21	45	597
2017	IS-06	23	23	34	10	7	1	2	17	48	331
2014	IS	18	24	32	15	7	1	3	23	44	2696
2014	IS-01	0	9	29	0	35	8	18	48	13	10
2014	IS-02	9	18	29	22	14	2	5	39	30	237
2014	IS-03	13	22	34	16	8	3	4	26	38	583
2014	IS-04	20	24	33	12	7	1	3	20	46	834
2014	IS-05	20	25	32	14	6	1	2	20	46	622
2014	IS-06	25	30	29	12	4	0	0	16	54	359

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	18	38	25	11	0	0	36	26	3029
2020	IS-01	3	29	26	23	19	0	0	42	32	39
2020	IS-02	4	16	32	29	18	1	0	47	20	225
2020	IS-03	8	17	36	24	15	0	1	39	25	637
2020	IS-04	8	17	39	25	10	1	0	35	25	950
2020	IS-05	9	20	39	23	9	1	0	31	29	705
2020	IS-06	7	22	36	26	8	0	0	35	29	420
2019	IS	11	19	35	22	12	0	1	34	30	2982
2019	IS-01	9	11	44	25	11	0	0	36	20	20
2019	IS-02	10	13	31	25	18	0	2	44	24	243
2019	IS-03	12	18	32	23	14	1	1	38	30	637
2019	IS-04	9	18	36	24	12	0	1	36	28	898
2019	IS-05	12	22	34	20	11	0	1	32	34	712
2019	IS-06	13	22	40	17	7	0	1	25	35	383

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	40	17	14	5	3	63	20	3019
2020	IS-01	41	37	4	5	3	11	87	9	39
2020	IS-02	33	40	16	7	1	3	75	8	226
2020	IS-03	25	38	16	12	4	4	66	17	633
2020	IS-04	19	43	16	13	5	3	64	19	947
2020	IS-05	17	38	18	17	6	4	57	24	701
2020	IS-06	18	39	18	16	7	2	58	24	421
2019	IS	16	36	21	17	6	3	54	24	2978
2019	IS-01	15	54	9	16	5	0	70	22	21
2019	IS-02	29	32	19	13	3	4	63	17	239
2019	IS-03	20	38	18	14	7	3	60	21	640
2019	IS-04	16	37	22	16	6	3	54	23	899
2019	IS-05	12	32	24	23	6	2	46	30	709
2019	IS-06	11	38	20	19	10	2	51	29	382

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	28	6	7	4	1	83	11	3032
2020	IS-01	79	11	3	6	0	3	92	6	39
2020	IS-02	56	26	6	5	5	1	84	10	226
2020	IS-03	53	28	7	7	5	0	82	11	637
2020	IS-04	52	29	6	7	4	1	82	12	948
2020	IS-05	55	30	5	7	3	1	85	10	707
2020	IS-06	65	20	7	5	2	0	86	7	422
2019	IS	52	28	7	8	5	1	80	13	2989
2019	IS-01	45	10	4	25	10	5	59	37	20
2019	IS-02	55	25	7	8	4	0	81	12	242
2019	IS-03	50	27	8	9	5	1	77	15	641
2019	IS-04	50	29	7	9	4	0	79	14	902
2019	IS-05	50	29	7	8	5	1	80	13	711
2019	IS-06	63	25	5	4	3	0	88	7	384
2018	IS	47	29	8	10	6	1	77	16	2636
2018	IS-01	70	22	0	0	8	0	92	8	24
2018	IS-02	44	28	8	14	6	1	72	20	220
2018	IS-03	43	29	7	12	7	1	73	19	558
2018	IS-04	45	29	9	10	6	1	75	16	809
2018	IS-05	46	31	7	10	5	0	78	16	605
2018	IS-06	56	31	6	5	2	0	87	7	350
2017	IS	44	33	8	9	5	1	77	15	2619
2017	IS-02	46	28	10	7	8	0	75	15	213
2017	IS-03	39	37	10	8	6	1	76	14	578
2017	IS-04	43	32	9	10	5	1	76	15	842
2017	IS-05	44	33	7	10	5	1	77	16	597
2017	IS-06	54	31	5	6	4	1	86	10	330
2014	IS	45	30	8	10	6	1	75	16	2700
2014	IS-01	93	0	7	0	0	0	93	0	10
2014	IS-02	46	25	9	13	6	1	72	19	237
2014	IS-03	42	30	10	11	7	1	73	17	584
2014	IS-04	44	31	7	10	7	1	75	18	835
2014	IS-05	45	30	8	10	4	2	77	15	622
2014	IS-06	50	31	6	8	5	0	81	13	360

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	27	5	4	2	0	90	5	3022
2020	IS-01	79	16	3	2	0	0	95	2	39
2020	IS-02	66	24	4	5	1	0	90	6	226
2020	IS-03	64	25	6	3	3	0	89	5	637
2020	IS-04	60	28	6	4	2	0	89	6	947
2020	IS-05	61	27	6	4	1	0	89	5	700
2020	IS-06	67	26	3	2	1	0	93	4	420
2019	IS	56	30	5	6	2	0	86	8	2984
2019	IS-01	45	26	5	13	5	5	75	20	20
2019	IS-02	66	22	5	5	2	0	88	7	242
2019	IS-03	56	30	5	6	3	0	86	9	640
2019	IS-04	55	32	6	5	2	0	86	7	898
2019	IS-05	52	34	5	8	2	0	85	10	710
2019	IS-06	63	28	4	4	2	0	90	6	385
2018	IS	53	32	6	6	2	0	85	8	2637
2018	IS-01	75	12	9	4	0	0	87	4	24
2018	IS-02	59	27	5	7	2	0	86	9	219
2018	IS-03	52	33	6	7	2	0	85	9	557
2018	IS-04	51	33	7	6	3	0	84	8	808
2018	IS-05	52	33	5	7	2	0	86	9	608
2018	IS-06	58	32	4	5	1	0	89	6	351
2017	IS	48	36	6	7	3	0	84	10	2615
2017	IS-02	52	29	7	10	2	0	81	12	214
2017	IS-03	47	35	7	7	3	0	83	10	578
2017	IS-04	48	35	7	6	3	0	84	9	840
2017	IS-05	46	39	5	8	2	0	85	10	594
2017	IS-06	52	33	7	6	2	0	85	8	330
2014	IS	45	39	6	7	2	0	85	9	2699
2014	IS-01	85	15	0	0	0	0	100	0	10
2014	IS-02	47	39	7	7	0	0	86	8	237
2014	IS-03	42	40	8	7	3	0	82	10	583
2014	IS-04	44	41	5	7	2	0	85	10	835
2014	IS-05	47	38	5	7	2	0	85	9	622
2014	IS-06	48	39	4	6	2	0	87	8	360

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	32	7	4	2	1	0	87	6	3015
2020	IS-01	51	32	8	5	0	5	0	87	5	39
2020	IS-02	54	27	9	5	1	3	0	84	7	226
2020	IS-03	53	30	8	5	3	1	0	84	8	636
2020	IS-04	50	36	8	3	2	0	0	87	5	944
2020	IS-05	55	34	5	4	1	1	0	90	5	696
2020	IS-06	63	26	5	4	1	0	0	90	5	422
2019	IS	52	32	9	4	2	1	0	85	6	2989
2019	IS-01	50	25	10	4	5	5	0	79	10	20
2019	IS-02	56	26	10	4	3	0	0	83	7	242
2019	IS-03	48	34	10	5	3	1	0	83	8	640
2019	IS-04	52	33	8	4	2	1	0	86	6	902
2019	IS-05	52	33	9	4	1	0	0	85	5	711
2019	IS-06	60	30	6	2	1	0	0	91	3	385
2018	IS	47	37	8	5	2	1	0	85	7	2643
2018	IS-01	60	23	9	0	0	4	4	90	0	24
2018	IS-02	42	37	10	5	6	1	0	80	10	219
2018	IS-03	46	34	11	7	2	1	0	80	9	560
2018	IS-04	43	41	9	4	2	0	0	84	7	810
2018	IS-05	50	38	5	5	2	1	0	88	7	609
2018	IS-06	56	38	4	2	0	0	0	93	2	352

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	40	12	6	2	1	80	8	3028
2020	IS-01	63	29	8	0	0	0	92	0	38
2020	IS-02	52	32	8	5	2	1	85	7	227
2020	IS-03	40	38	13	6	2	1	79	8	639
2020	IS-04	34	43	13	5	2	2	79	8	942
2020	IS-05	35	43	11	6	2	2	80	9	707
2020	IS-06	43	38	10	6	2	1	82	8	422
2019	IS	39	40	11	6	2	1	80	9	2980
2019	IS-01	52	24	15	4	5	0	76	9	21
2019	IS-02	49	33	10	6	2	0	82	8	239
2019	IS-03	42	38	10	7	2	1	81	9	636
2019	IS-04	33	45	13	6	2	1	79	8	898
2019	IS-05	39	39	11	7	3	1	79	10	713
2019	IS-06	41	41	10	6	2	1	82	8	384
2018	IS	40	40	11	5	2	2	82	7	2639
2018	IS-01	59	32	8	0	0	0	92	0	24
2018	IS-02	47	37	7	5	3	2	86	8	222
2018	IS-03	41	39	12	5	2	2	82	6	558
2018	IS-04	35	42	14	5	1	2	79	7	808
2018	IS-05	41	40	10	5	2	2	82	8	603
2018	IS-06	45	41	6	7	0	1	87	7	354
2017	IS	37	44	9	6	2	2	82	8	2621
2017	IS-02	48	33	7	6	2	3	84	9	215
2017	IS-03	37	44	9	6	2	2	82	9	579
2017	IS-04	33	47	9	6	2	3	82	8	840
2017	IS-05	35	46	10	6	1	1	82	8	597
2017	IS-06	42	40	9	7	1	1	83	8	331
2014	IS	39	38	12	6	2	3	79	8	2701
2014	IS-01	74	26	0	0	0	0	100	0	10
2014	IS-02	44	33	12	6	3	3	79	9	237
2014	IS-03	41	36	11	6	2	4	80	8	584
2014	IS-04	35	40	13	6	2	3	78	9	835
2014	IS-05	38	40	12	4	2	4	81	6	622
2014	IS-06	41	36	12	7	2	1	79	9	361

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	36	12	5	2	6	0	80	7	3022
2020	IS-01	64	24	5	0	0	8	0	95	0	38
2020	IS-02	49	30	11	4	1	5	0	83	5	225
2020	IS-03	41	34	13	6	2	5	0	78	8	636
2020	IS-04	37	37	12	6	2	6	0	79	9	948
2020	IS-05	34	40	13	4	2	6	0	80	7	701
2020	IS-06	46	35	12	3	0	4	0	84	4	421
2019	IS	46	34	11	4	2	3	0	83	5	2983
2019	IS-01	58	22	5	0	9	5	0	85	10	21
2019	IS-02	51	30	11	3	3	2	0	83	6	242
2019	IS-03	47	32	10	5	1	4	0	83	6	637
2019	IS-04	43	37	12	3	1	3	0	84	4	899
2019	IS-05	44	34	13	4	1	3	0	81	5	713
2019	IS-06	48	36	7	4	2	3	0	86	7	383
2018	IS	42	37	12	3	2	4	0	82	5	2638
2018	IS-01	69	19	4	3	0	4	0	92	3	24
2018	IS-02	45	35	12	3	3	3	0	82	6	222
2018	IS-03	41	34	16	3	2	4	0	79	5	558
2018	IS-04	37	39	14	4	1	5	0	80	5	805
2018	IS-05	44	36	11	4	2	3	0	83	6	606
2018	IS-06	48	40	8	2	0	2	0	89	2	353
2017	IS	40	37	13	4	2	4	0	81	6	2616
2017	IS-02	45	27	16	5	2	5	0	76	7	213
2017	IS-03	39	38	13	4	2	4	0	81	5	579
2017	IS-04	37	39	13	4	2	5	0	80	7	841
2017	IS-05	41	37	13	4	1	4	0	82	5	594
2017	IS-06	44	38	10	3	1	3	1	85	4	330
2014	IS	42	34	13	3	1	6	0	81	5	2700
2014	IS-01	74	26	0	0	0	0	0	100	0	10
2014	IS-02	47	30	12	4	3	4	0	81	7	237
2014	IS-03	44	32	13	4	1	6	0	81	5	583
2014	IS-04	39	36	12	3	1	8	0	82	5	835
2014	IS-05	41	36	13	3	1	6	0	81	5	622
2014	IS-06	42	36	15	2	1	4	0	81	3	361

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	31	6	4	2	0	88	5	3022
2020	IS-01	84	13	0	3	0	0	97	3	39
2020	IS-02	70	23	3	2	1	0	93	4	224
2020	IS-03	59	31	5	4	1	0	90	5	636
2020	IS-04	55	33	6	4	2	0	89	5	942
2020	IS-05	54	31	8	4	2	0	86	6	705
2020	IS-06	60	28	7	4	1	0	87	5	423
2019	IS	54	34	7	4	2	0	88	5	2989
2019	IS-01	52	34	9	0	5	0	86	5	21
2019	IS-02	65	25	5	4	1	0	90	5	241
2019	IS-03	53	34	7	4	1	0	88	5	640
2019	IS-04	54	35	6	3	1	0	90	5	903
2019	IS-05	49	37	8	4	2	0	86	6	715
2019	IS-06	57	33	7	2	2	0	90	4	381
2018	IS	49	37	8	4	2	0	87	6	2635
2018	IS-01	67	33	0	0	0	0	100	0	24
2018	IS-02	55	33	8	2	2	0	88	5	223
2018	IS-03	52	36	7	3	2	0	88	5	558
2018	IS-04	45	41	9	3	2	0	86	5	806
2018	IS-05	50	36	6	6	2	0	86	8	604
2018	IS-06	51	39	6	3	1	0	90	4	351
2017	IS	46	40	8	4	2	0	86	6	2621
2017	IS-02	54	32	6	4	3	0	86	7	215
2017	IS-03	45	42	6	5	1	0	87	6	580
2017	IS-04	42	44	8	4	2	0	86	6	842
2017	IS-05	45	40	10	3	1	0	86	4	595
2017	IS-06	54	31	6	5	3	0	86	9	330
2014	IS	47	38	8	5	2	0	85	7	2698
2014	IS-01	66	27	7	0	0	0	93	0	10
2014	IS-02	52	33	7	7	0	1	86	7	237
2014	IS-03	46	38	9	5	2	0	84	8	584
2014	IS-04	43	42	8	5	2	0	85	7	835
2014	IS-05	47	37	9	4	2	0	85	6	621
2014	IS-06	51	34	8	6	1	0	85	7	360

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	22	7	3	2	5	4	87	6	3034
2020	IS-01	46	23	11	0	3	7	10	84	3	39
2020	IS-02	55	23	6	3	4	4	5	85	8	226
2020	IS-03	52	22	9	5	3	5	4	81	9	639
2020	IS-04	55	23	6	4	2	6	4	87	6	947
2020	IS-05	57	24	6	3	2	4	4	88	5	707
2020	IS-06	74	18	4	1	0	2	1	94	1	423

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	34	15	5	2	7	0	76	8	3034
2020	IS-01	58	26	6	0	0	10	0	94	0	39
2020	IS-02	47	28	11	5	2	7	0	81	8	227
2020	IS-03	37	30	17	6	2	6	1	73	9	638
2020	IS-04	33	36	16	6	2	7	0	74	9	950
2020	IS-05	32	38	14	5	2	8	0	76	8	705
2020	IS-06	43	35	14	4	0	4	0	81	4	422

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	32	9	5	3	4	2	83	8	3019
2020	IS-01	62	23	10	0	0	2	3	89	0	39
2020	IS-02	49	29	9	5	2	4	2	82	8	224
2020	IS-03	43	31	11	7	3	3	2	78	10	635
2020	IS-04	44	33	9	5	3	4	2	82	8	942
2020	IS-05	44	34	8	4	2	5	2	84	7	705
2020	IS-06	58	30	7	3	0	1	1	89	3	422

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	3	3	16	15	41	19	4	7	73	43
2020	IS-03	0	0	22	23	37	11	6	0	73	13
2020	IS-04	0	0	0	8	49	43	0	0	100	11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	30	15	7	4	8	6	69	13	3033
2020	IS-01	38	14	29	3	0	13	3	62	3	39
2020	IS-02	36	26	13	5	4	9	7	74	11	226
2020	IS-03	32	25	18	7	4	8	5	66	13	637
2020	IS-04	26	29	16	8	5	9	7	66	15	948
2020	IS-05	28	34	14	8	4	8	5	71	13	706
2020	IS-06	35	35	11	7	3	4	5	77	11	424
2019	IS	32	30	14	9	5	5	4	68	16	2988
2019	IS-01	24	25	17	4	14	16	0	59	21	20
2019	IS-02	36	27	14	9	6	4	4	69	16	243
2019	IS-03	35	24	15	9	5	7	5	67	16	640
2019	IS-04	30	31	14	10	6	5	4	67	17	900
2019	IS-05	29	31	14	10	6	5	4	66	18	712
2019	IS-06	38	36	11	7	3	3	3	78	10	384
2018	IS	26	31	16	11	6	6	4	63	19	2644
2018	IS-01	37	16	33	4	0	10	0	59	4	24
2018	IS-02	27	29	16	8	6	9	5	64	16	220
2018	IS-03	26	28	17	10	6	8	5	62	18	558
2018	IS-04	23	30	18	12	7	7	4	59	22	811
2018	IS-05	27	30	14	12	8	5	4	63	21	610
2018	IS-06	29	41	16	6	4	2	1	73	11	351
2017	IS	28	30	14	10	7	6	5	65	19	2621
2017	IS-02	33	27	9	11	7	7	6	68	21	215
2017	IS-03	26	30	14	8	8	7	7	65	19	579
2017	IS-04	26	29	17	10	7	5	6	62	18	842
2017	IS-05	27	30	16	12	7	5	3	62	21	595
2017	IS-06	36	34	10	9	6	3	2	74	15	331
2014	IS	31	31	14	10	7	4	3	67	18	2699
2014	IS-01	58	17	17	0	0	8	0	82	0	10
2014	IS-02	32	29	14	11	7	4	3	66	19	237
2014	IS-03	28	31	16	9	7	6	3	65	17	584
2014	IS-04	28	32	13	12	8	4	4	65	21	835
2014	IS-05	33	30	14	9	7	5	3	69	17	622
2014	IS-06	38	33	10	11	4	2	2	74	16	359

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	37	11	10	4	3	1	74	15	3030
2020	IS-01	43	41	8	8	0	0	0	84	8	39
2020	IS-02	34	34	11	12	3	4	2	73	15	226
2020	IS-03	31	33	13	12	4	4	1	68	18	637
2020	IS-04	33	38	12	9	4	4	1	74	14	946
2020	IS-05	30	41	10	11	4	2	1	73	16	706
2020	IS-06	47	33	7	9	2	2	1	82	11	423
2019	IS	32	37	13	10	4	2	1	71	15	2994
2019	IS-01	29	27	20	19	0	5	0	59	20	21
2019	IS-02	34	33	10	12	5	3	2	71	18	243
2019	IS-03	30	36	13	11	6	3	1	69	17	641
2019	IS-04	29	38	15	11	4	2	1	70	15	902
2019	IS-05	30	39	12	12	5	2	0	71	17	715
2019	IS-06	43	39	8	5	3	1	1	84	9	383
2018	IS	32	37	12	11	4	3	1	71	16	2644
2018	IS-01	46	30	8	7	9	0	0	76	16	24
2018	IS-02	32	31	11	10	6	7	3	69	18	223
2018	IS-03	31	33	13	13	5	4	1	67	19	556
2018	IS-04	28	37	12	13	5	3	1	69	19	810
2018	IS-05	31	39	13	11	4	1	1	72	15	605
2018	IS-06	42	41	8	6	2	1	1	84	8	355
2017	IS	35	37	10	10	4	3	1	74	15	2619
2017	IS-02	35	30	14	9	7	5	1	69	16	215
2017	IS-03	29	38	13	9	6	5	1	71	15	578
2017	IS-04	33	39	11	12	3	2	1	74	15	842
2017	IS-05	35	38	9	11	4	3	1	75	15	596
2017	IS-06	49	36	4	7	3	1	0	86	10	329
2014	IS	36	39	9	9	4	3	1	77	14	2698
2014	IS-01	26	11	39	17	0	8	0	40	18	10
2014	IS-02	33	37	8	13	3	6	1	75	17	237
2014	IS-03	32	40	9	9	5	3	1	75	15	583
2014	IS-04	32	40	9	11	4	3	1	75	15	834
2014	IS-05	41	39	8	7	3	2	0	82	10	622
2014	IS-06	48	33	8	8	3	1	0	82	10	360

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	39	17	5	2	2	75	8	3021
2020	IS-01	46	44	8	2	0	0	90	2	39
2020	IS-02	43	33	13	4	3	4	80	7	226
2020	IS-03	37	36	17	5	3	2	74	8	635
2020	IS-04	33	42	17	4	3	1	76	7	944
2020	IS-05	29	40	19	7	3	2	71	10	705
2020	IS-06	39	35	17	5	2	1	76	7	419
2019	IS	31	38	19	7	3	1	71	10	2980
2019	IS-01	31	33	22	8	6	0	64	13	20
2019	IS-02	43	28	19	7	2	1	72	9	241
2019	IS-03	34	37	18	6	3	1	72	9	640
2019	IS-04	30	39	21	7	2	1	70	9	902
2019	IS-05	28	39	21	7	4	1	68	10	710
2019	IS-06	30	43	15	8	3	2	74	11	380
2018	IS	31	40	18	8	3	1	71	10	2639
2018	IS-01	44	34	17	4	0	0	79	4	23
2018	IS-02	34	39	15	7	2	2	75	10	223
2018	IS-03	32	36	18	8	3	2	70	12	556
2018	IS-04	29	41	20	7	3	1	70	9	809
2018	IS-05	29	40	20	8	2	1	69	11	605
2018	IS-06	32	45	13	7	2	1	78	9	353

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	24	18	13	8	12	3	54	24	3028
2020	IS-01	36	29	15	5	3	10	2	74	9	39
2020	IS-02	33	24	15	8	5	11	2	67	16	226
2020	IS-03	23	24	19	13	7	12	2	55	23	637
2020	IS-04	21	24	18	12	8	15	2	54	25	946
2020	IS-05	16	24	19	14	10	12	4	48	29	706
2020	IS-06	25	23	20	12	8	9	3	55	23	422
2019	IS	18	21	21	14	11	12	3	46	29	2992
2019	IS-01	14	19	22	15	14	16	0	40	34	21
2019	IS-02	29	21	14	10	10	11	4	59	24	243
2019	IS-03	20	19	21	14	10	15	2	47	28	641
2019	IS-04	15	22	23	13	10	14	3	45	27	901
2019	IS-05	15	21	22	16	13	10	3	42	34	715
2019	IS-06	19	23	20	16	10	8	3	48	30	383
2018	IS	16	22	20	15	12	12	3	44	32	2651
2018	IS-01	35	32	22	4	7	0	0	67	11	24
2018	IS-02	20	21	20	11	7	16	5	53	22	222
2018	IS-03	19	20	21	12	13	14	1	46	30	558
2018	IS-04	13	23	20	17	11	13	3	42	33	813
2018	IS-05	13	20	20	18	15	11	3	38	38	609
2018	IS-06	17	28	21	13	11	6	3	50	27	355
2017	IS	15	21	18	15	13	13	4	44	34	2622
2017	IS-02	21	22	21	8	11	16	2	52	23	215
2017	IS-03	15	23	18	14	11	15	4	47	31	579
2017	IS-04	13	22	18	17	14	13	3	42	36	842
2017	IS-05	13	18	20	18	14	12	4	38	38	597
2017	IS-06	18	23	17	11	15	8	8	49	31	330
2014	IS	11	20	19	19	16	12	3	37	41	2700
2014	IS-01	40	0	7	19	7	26	0	54	36	10
2014	IS-02	13	21	19	17	14	13	3	41	36	237
2014	IS-03	10	21	18	21	17	11	3	36	43	584
2014	IS-04	10	20	19	18	17	13	3	37	41	834
2014	IS-05	11	19	19	20	16	13	3	35	43	622
2014	IS-06	14	19	19	18	15	8	6	39	39	361

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	46	4	10	2	83	12	3038
2020	IS-01	53	35	3	9	0	89	9	39
2020	IS-02	44	44	4	7	1	88	8	226
2020	IS-03	40	43	4	11	2	83	13	639
2020	IS-04	36	48	5	10	2	83	12	950
2020	IS-05	34	47	4	12	3	81	15	708
2020	IS-06	36	48	5	9	3	84	11	423

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	40	9	11	3	1	78	13	3024
2020	IS-01	57	36	0	5	2	0	93	7	39
2020	IS-02	43	39	7	8	0	1	84	9	227
2020	IS-03	41	35	10	11	2	1	77	13	635
2020	IS-04	35	42	9	9	3	0	78	13	945
2020	IS-05	35	41	8	11	3	1	77	14	705
2020	IS-06	31	43	10	13	2	1	74	16	420
2019	IS	45	34	6	10	4	0	79	15	2988
2019	IS-01	45	50	0	0	5	0	95	5	20
2019	IS-02	53	25	9	10	3	0	79	13	242
2019	IS-03	47	33	5	9	5	0	81	14	640
2019	IS-04	46	35	5	10	3	0	82	13	900
2019	IS-05	43	34	6	12	5	0	77	17	714
2019	IS-06	41	35	6	12	6	0	76	18	383
2017	IS	38	38	7	12	5	0	76	17	2621
2017	IS-02	42	36	9	9	5	0	77	14	215
2017	IS-03	39	38	7	11	5	0	77	16	579
2017	IS-04	38	39	6	11	5	0	77	16	842
2017	IS-05	34	40	7	14	5	0	74	19	597
2017	IS-06	40	34	6	14	6	0	74	20	330
2014	IS	43	35	7	10	5	0	79	15	2696
2014	IS-01	90	0	0	10	0	0	90	10	10
2014	IS-02	47	37	6	6	3	0	85	9	236
2014	IS-03	44	33	7	11	5	0	77	16	584
2014	IS-04	40	36	7	10	6	0	77	16	833
2014	IS-05	43	38	5	9	4	0	81	13	622
2014	IS-06	44	33	7	11	6	0	77	16	360

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	36	9	7	2	0	1	82	8	3008
2020	IS-01	62	24	13	0	0	0	0	87	0	37
2020	IS-02	51	33	8	5	1	0	2	85	6	224
2020	IS-03	47	34	8	7	2	0	1	82	9	635
2020	IS-04	43	39	8	7	2	0	0	83	9	938
2020	IS-05	42	37	12	7	2	0	0	79	9	699
2020	IS-06	46	35	10	5	2	1	0	82	7	423
2019	IS	50	33	9	5	2	0	0	84	8	2974
2019	IS-01	44	28	18	5	5	0	0	71	11	20
2019	IS-02	52	30	8	7	2	0	1	83	9	242
2019	IS-03	49	35	10	4	2	0	0	84	6	637
2019	IS-04	51	32	8	6	2	0	0	83	9	899
2019	IS-05	47	35	11	5	2	0	0	82	7	709
2019	IS-06	56	29	7	6	2	1	0	85	8	379
2017	IS	48	37	7	6	1	0	0	86	7	2613
2017	IS-02	48	32	12	6	1	0	1	81	7	213
2017	IS-03	46	39	8	5	2	0	0	85	7	578
2017	IS-04	49	38	6	5	1	0	1	87	6	838
2017	IS-05	46	38	7	8	1	0	0	84	9	596
2017	IS-06	53	35	6	4	2	0	0	87	7	330
2014	IS	46	38	8	5	2	0	0	85	7	2694
2014	IS-01	58	26	8	7	0	0	0	85	7	10
2014	IS-02	46	38	7	6	1	1	1	85	7	237
2014	IS-03	47	36	9	5	2	0	1	84	7	584
2014	IS-04	44	40	8	6	2	0	0	84	8	833
2014	IS-05	46	41	6	5	1	0	0	88	6	621
2014	IS-06	53	33	6	5	2	1	0	87	7	358

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	16	4	3	1	1	0	93	3	3021
2020	IS-01	87	10	0	3	0	0	0	97	3	39
2020	IS-02	81	14	1	3	0	0	0	95	4	225
2020	IS-03	77	15	3	3	1	1	0	93	4	636
2020	IS-04	76	16	4	3	1	1	1	93	3	946
2020	IS-05	76	17	4	2	0	0	0	94	2	702
2020	IS-06	76	15	5	2	0	0	0	92	3	420
2017	IS	68	22	4	3	1	0	1	92	4	2614
2017	IS-02	67	20	5	5	2	0	1	88	7	215
2017	IS-03	68	23	5	1	2	0	1	92	4	579
2017	IS-04	70	21	4	3	0	1	1	92	4	837
2017	IS-05	69	22	4	3	1	0	0	92	3	596
2017	IS-06	66	26	4	2	2	0	1	92	4	329
2014	IS	71	21	3	3	1	0	0	92	4	2697
2014	IS-01	90	10	0	0	0	0	0	100	0	10
2014	IS-02	71	21	3	3	1	1	0	93	4	237
2014	IS-03	71	21	3	4	1	0	0	92	5	584
2014	IS-04	69	22	3	4	1	0	0	92	5	834
2014	IS-05	74	19	3	2	0	0	0	94	3	621
2014	IS-06	70	21	5	2	1	0	0	91	4	360

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	28	16	5	2	4	1	76	8	3036
2020	IS-01	43	16	3	5	0	26	8	88	7	39
2020	IS-02	48	27	12	3	1	8	1	82	5	225
2020	IS-03	47	26	15	4	2	4	1	77	7	639
2020	IS-04	47	25	16	5	3	3	1	75	8	949
2020	IS-05	41	31	18	5	3	2	1	74	8	707
2020	IS-06	40	33	17	8	1	1	0	74	9	424
2019	IS	47	27	14	5	3	4	1	78	7	2992
2019	IS-01	63	19	9	0	0	9	0	90	0	21
2019	IS-02	63	21	8	2	2	5	0	89	3	244
2019	IS-03	50	24	14	4	2	5	1	79	6	642
2019	IS-04	48	27	14	5	3	3	0	78	8	899
2019	IS-05	42	28	17	6	3	3	0	73	9	715
2019	IS-06	43	33	13	5	3	2	1	78	8	383

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	3038
2020	IS-03	8	92	638
2020	IS-04	9	91	948
2020	IS-05	11	89	708
2020	IS-06	10	90	425
2019	IS	13	87	2992
2019	IS-01	23	77	21
2019	IS-02	10	90	242
2019	IS-03	11	89	639
2019	IS-04	12	88	904
2019	IS-05	15	85	713
2019	IS-06	12	88	384
2018	IS	14	86	2652
2018	IS-03	15	85	561
2018	IS-04	12	88	811
2018	IS-05	16	84	609
2018	IS-06	16	84	357

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	47	53	287
2020	IS-03	50	50	53
2020	IS-04	53	47	87
2020	IS-05	45	55	80
2020	IS-06	29	71	41
2019	IS	43	57	370
2019	IS-03	50	50	67
2019	IS-04	51	49	106
2019	IS-05	33	67	101
2019	IS-06	35	65	44
2018	IS	49	51	376
2018	IS-03	54	46	87
2018	IS-04	57	43	101
2018	IS-05	40	60	94
2018	IS-06	40	60	57

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	67	33	287
2020	IS-03	73	27	53
2020	IS-04	64	36	87
2020	IS-05	71	29	80
2020	IS-06	64	36	41
2019	IS	65	35	370
2019	IS-03	61	39	67
2019	IS-04	63	37	106
2019	IS-05	69	31	101
2019	IS-06	69	31	44
2018	IS	62	38	376
2018	IS-03	64	36	87
2018	IS-04	58	42	101
2018	IS-05	60	40	94
2018	IS-06	66	34	57

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	7	93	287
2020	IS-06	26	74	41
2019	IS	5	95	370
2019	IS-02	0	100	24
2019	IS-03	0	100	67
2019	IS-05	7	93	101
2019	IS-06	11	89	44
2018	IS	10	90	376
2018	IS-05	9	91	94
2018	IS-06	27	73	57

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	287
2020	IS-03	100	53
2020	IS-04	100	87
2020	IS-05	100	80
2020	IS-06	100	41
2018	IS	100	376
2018	IS-03	100	87
2018	IS-04	100	101
2018	IS-05	100	94
2018	IS-06	100	57

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	4	96	287
2019	IS	4	96	370
2019	IS-02	0	100	24
2019	IS-03	7	93	67
2018	IS	5	95	376
2018	IS-04	5	95	101
2018	IS-06	10	90	57

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	4	96	287
2019	IS	4	96	370
2019	IS-05	6	94	101
2019	IS-06	0	100	44
2018	IS	4	96	376

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	2	98	287
2019	IS	5	95	370
2019	IS-02	0	100	24
2019	IS-04	4	96	106
2018	IS	3	97	376

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	41	59	287
2020	IS-03	41	59	53
2020	IS-04	37	63	87
2020	IS-05	49	51	80
2020	IS-06	41	59	41
2019	IS	40	60	364
2019	IS-03	37	63	67
2019	IS-04	36	64	105
2019	IS-05	50	50	99
2019	IS-06	35	65	43
2018	IS	43	57	376
2018	IS-03	40	60	87
2018	IS-04	39	61	101
2018	IS-05	38	62	94
2018	IS-06	61	39	57

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	40	60	287
2020	IS-03	52	48	53
2020	IS-04	34	66	87
2020	IS-05	44	56	80
2020	IS-06	40	60	41
2019	IS	46	54	364
2019	IS-03	45	55	67
2019	IS-04	46	54	105
2019	IS-05	45	55	99
2019	IS-06	50	50	43
2018	IS	41	59	376
2018	IS-03	37	63	87
2018	IS-04	43	57	101
2018	IS-05	37	63	94
2018	IS-06	41	59	57

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	47	53	287
2020	IS-03	48	52	53
2020	IS-04	39	61	87
2020	IS-05	50	50	80
2020	IS-06	51	49	41
2019	IS	46	54	364
2019	IS-03	46	54	67
2019	IS-04	49	51	105
2019	IS-05	47	53	99
2019	IS-06	39	61	43
2018	IS	50	50	376
2018	IS-03	50	50	87
2018	IS-04	56	44	101
2018	IS-05	42	58	94
2018	IS-06	47	53	57

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	287
2020	IS-03	48	52	53
2020	IS-04	42	58	87
2020	IS-05	38	62	80
2020	IS-06	54	46	41
2019	IS	40	60	364
2019	IS-03	41	59	67
2019	IS-04	34	66	105
2019	IS-05	48	52	99
2019	IS-06	50	50	43
2018	IS	43	57	376
2018	IS-03	48	52	87
2018	IS-04	40	60	101
2018	IS-05	40	60	94
2018	IS-06	39	61	57

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	37	63	287
2020	IS-03	34	66	53
2020	IS-04	37	63	87
2020	IS-05	39	61	80
2020	IS-06	45	55	41
2019	IS	34	66	364
2019	IS-03	34	66	67
2019	IS-04	36	64	105
2019	IS-05	31	69	99
2019	IS-06	34	66	43
2018	IS	35	65	376
2018	IS-03	29	71	87
2018	IS-04	46	54	101
2018	IS-05	28	72	94
2018	IS-06	34	66	57

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	58	42	287
2020	IS-03	63	37	53
2020	IS-04	62	38	87
2020	IS-05	50	50	80
2020	IS-06	56	44	41
2019	IS	56	44	364
2019	IS-03	57	43	67
2019	IS-04	59	41	105
2019	IS-05	59	41	99
2019	IS-06	55	45	43
2018	IS	55	45	376
2018	IS-03	54	46	87
2018	IS-04	47	53	101
2018	IS-05	55	45	94
2018	IS-06	67	33	57

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	32	68	287
2020	IS-03	32	68	53
2020	IS-04	26	74	87
2020	IS-05	32	68	80
2020	IS-06	49	51	41
2019	IS	32	68	364
2019	IS-03	33	67	67
2019	IS-04	30	70	105
2019	IS-05	36	64	99
2019	IS-06	32	68	43
2018	IS	33	67	376
2018	IS-03	31	69	87
2018	IS-04	37	63	101
2018	IS-05	31	69	94
2018	IS-06	40	60	57

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	287
2020	IS-03	13	87	53
2019	IS	10	90	364
2019	IS-03	16	84	67
2019	IS-04	6	94	105
2019	IS-05	8	92	99
2018	IS	6	94	376
2018	IS-03	6	94	87
2018	IS-04	5	95	101
2018	IS-05	7	93	94

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	287
2020	IS-03	9	91	53
2020	IS-04	10	90	87
2020	IS-05	11	89	80
2020	IS-06	11	89	41
2019	IS	7	93	364
2019	IS-03	9	91	67
2019	IS-04	6	94	105
2019	IS-05	7	93	99
2018	IS	8	92	376
2018	IS-03	10	90	87
2018	IS-04	7	93	101
2018	IS-05	6	94	94

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	49	51	287
2020	IS-03	62	38	53
2020	IS-04	42	58	87
2020	IS-05	47	53	80
2020	IS-06	61	39	41
2019	IS	45	55	364
2019	IS-03	45	55	67
2019	IS-04	42	58	105
2019	IS-05	46	54	99
2019	IS-06	44	56	43
2018	IS	42	58	376
2018	IS-03	47	53	87
2018	IS-04	45	55	101
2018	IS-05	35	65	94
2018	IS-06	42	58	57

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	19	81	287
2020	IS-03	18	82	53
2020	IS-04	16	84	87
2020	IS-05	23	77	80
2020	IS-06	20	80	41
2019	IS	21	79	364
2019	IS-03	14	86	67
2019	IS-04	22	78	105
2019	IS-05	24	76	99
2019	IS-06	21	79	43
2018	IS	26	74	376
2018	IS-03	17	83	87
2018	IS-04	25	75	101
2018	IS-05	25	75	94
2018	IS-06	38	62	57

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	17	83	287
2020	IS-03	22	78	53
2020	IS-04	15	85	87
2020	IS-05	18	82	80
2020	IS-06	18	82	41
2019	IS	17	83	364
2019	IS-03	20	80	67
2019	IS-04	20	80	105
2019	IS-05	12	88	99
2019	IS-06	16	84	43
2018	IS	13	87	376
2018	IS-03	22	78	87
2018	IS-04	12	88	101
2018	IS-05	10	90	94

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	62	38	287
2020	IS-03	63	37	53
2020	IS-04	67	33	87
2020	IS-05	62	38	80
2020	IS-06	69	31	41
2019	IS	62	38	361
2019	IS-03	63	37	67
2019	IS-04	61	39	105
2019	IS-05	76	24	99
2019	IS-06	53	47	43
2018	IS	60	40	374
2018	IS-03	56	44	87
2018	IS-04	61	39	100
2018	IS-05	63	37	93
2018	IS-06	64	36	57

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	28	72	287
2020	IS-03	29	71	53
2020	IS-04	26	74	87
2020	IS-05	28	72	80
2020	IS-06	39	61	41
2019	IS	26	74	361
2019	IS-03	25	75	67
2019	IS-04	26	74	105
2019	IS-05	29	71	99
2019	IS-06	32	68	43
2018	IS	26	74	374
2018	IS-03	20	80	87
2018	IS-04	22	78	100
2018	IS-05	28	72	93
2018	IS-06	35	65	57

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	15	85	287
2020	IS-03	16	84	53
2020	IS-04	9	91	87
2020	IS-05	16	84	80
2020	IS-06	30	70	41
2019	IS	10	90	361
2019	IS-04	11	89	105
2019	IS-05	9	91	99
2019	IS-06	17	83	43
2018	IS	12	88	374
2018	IS-03	9	91	87
2018	IS-04	12	88	100
2018	IS-05	9	91	93
2018	IS-06	28	72	57

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	16	84	287
2020	IS-03	24	76	53
2020	IS-04	14	86	87
2020	IS-05	14	86	80
2020	IS-06	20	80	41
2019	IS	14	86	361
2019	IS-03	11	89	67
2019	IS-04	17	83	105
2019	IS-05	14	86	99
2018	IS	13	87	374
2018	IS-03	12	88	87
2018	IS-04	20	80	100
2018	IS-05	9	91	93

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	287
2020	IS-03	9	91	53
2020	IS-04	9	91	87
2020	IS-05	11	89	80
2020	IS-06	16	84	41
2019	IS	8	92	361
2019	IS-03	9	91	67
2019	IS-04	12	88	105
2019	IS-05	5	95	99
2018	IS	7	93	374
2018	IS-04	11	89	100

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	287
2020	IS-04	8	92	87
2019	IS	2	98	361
2019	IS-06	0	100	43
2018	IS	4	96	374
2018	IS-04	6	94	100

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	287
2020	IS-03	17	83	53
2020	IS-04	8	92	87
2020	IS-05	12	88	80
2019	IS	13	87	361
2019	IS-03	8	92	67
2019	IS-04	15	85	105
2019	IS-05	17	83	99
2019	IS-06	16	84	43
2018	IS	14	86	374
2018	IS-03	16	84	87
2018	IS-04	10	90	100
2018	IS-05	16	84	93
2018	IS-06	13	87	57

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	11	89	287
2020	IS-03	12	88	53
2020	IS-04	10	90	87
2020	IS-05	14	86	80
2020	IS-06	13	87	41
2019	IS	13	87	361
2019	IS-03	12	88	67
2019	IS-04	18	82	105
2019	IS-05	7	93	99
2019	IS-06	13	87	43
2018	IS	10	90	374
2018	IS-03	9	91	87
2018	IS-04	9	91	100
2018	IS-05	9	91	93
2018	IS-06	12	88	57

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	24	76	287
2020	IS-03	27	73	53
2020	IS-04	21	79	87
2020	IS-05	19	81	80
2020	IS-06	18	82	41
2019	IS	23	77	361
2019	IS-03	24	76	67
2019	IS-04	20	80	105
2019	IS-05	16	84	99
2019	IS-06	31	69	43
2018	IS	23	77	374
2018	IS-03	28	72	87
2018	IS-04	23	77	100
2018	IS-05	19	81	93
2018	IS-06	25	75	57

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	271
2020	IS-04	9	91	80
2019	IS	10	90	353
2018	IS	10	90	363
2018	IS-03	12	88	85
2018	IS-04	7	93	96
2018	IS-05	13	87	90

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	21	79	271
2020	IS-04	17	83	80
2019	IS	20	80	353
2019	IS-06	14	86	43
2018	IS	26	74	363
2018	IS-03	31	69	85
2018	IS-04	25	75	96
2018	IS-05	28	72	90
2018	IS-06	21	79	56

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	11	89	271
2020	IS-04	6	94	80
2019	IS	8	92	353
2018	IS	8	92	363
2018	IS-03	10	90	85
2018	IS-05	9	91	90
2018	IS-06	10	90	56

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	271
2019	IS	7	93	353
2018	IS	8	92	363
2018	IS-03	9	91	85
2018	IS-04	7	93	96
2018	IS-05	11	89	90

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	17	83	271
2020	IS-04	12	88	80
2019	IS	13	87	353
2018	IS	12	88	363
2018	IS-03	8	92	85
2018	IS-04	13	87	96
2018	IS-05	14	86	90
2018	IS-06	17	83	56

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	13	87	271
2020	IS-04	9	91	80
2019	IS	11	89	353
2019	IS-06	23	77	43
2018	IS	11	89	363
2018	IS-03	13	87	85
2018	IS-04	14	86	96
2018	IS-05	7	93	90
2018	IS-06	12	88	56

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	13	87	271
2020	IS-04	11	89	80
2019	IS	15	85	353
2019	IS-06	25	75	43
2018	IS	15	85	363
2018	IS-03	17	83	85
2018	IS-04	15	85	96
2018	IS-05	15	85	90
2018	IS-06	17	83	56

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	16	84	271
2020	IS-04	11	89	80
2019	IS	13	87	353
2018	IS	12	88	363
2018	IS-03	18	82	85
2018	IS-04	11	89	96
2018	IS-05	9	91	90
2018	IS-06	8	92	56

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	17	83	271
2020	IS-04	18	82	80
2019	IS	13	87	353
2018	IS	13	87	363
2018	IS-03	12	88	85
2018	IS-04	16	84	96
2018	IS-05	8	92	90
2018	IS-06	13	87	56

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	271
2020	IS-04	37	63	80
2019	IS	34	66	353
2019	IS-06	27	73	43
2018	IS	30	70	363
2018	IS-03	35	65	85
2018	IS-04	28	72	96
2018	IS-05	22	78	90
2018	IS-06	28	72	56

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	271
2020	IS-04	13	87	80
2019	IS	9	91	353
2019	IS-06	11	89	43
2018	IS	11	89	363
2018	IS-03	13	87	85
2018	IS-04	12	88	96
2018	IS-05	7	93	90
2018	IS-06	10	90	56

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	51	49	271
2020	IS-04	56	44	80
2019	IS	50	50	353
2019	IS-06	50	50	43
2018	IS	45	55	363
2018	IS-03	47	53	85
2018	IS-04	44	56	96
2018	IS-05	42	58	90
2018	IS-06	42	58	56

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	2	98	363

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	53	47	271
2020	IS-04	57	43	80
2019	IS	53	47	353
2019	IS-06	50	50	43
2018	IS	52	48	363
2018	IS-03	60	40	85
2018	IS-04	50	50	96
2018	IS-05	49	51	90
2018	IS-06	48	52	56

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	4	96	271
2019	IS	4	96	353
2018	IS	4	96	363
2018	IS-04	5	95	96

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	11	89	271
2020	IS-04	12	88	80
2019	IS	10	90	353
2018	IS	11	89	363
2018	IS-03	12	88	85
2018	IS-04	6	94	96
2018	IS-05	11	89	90
2018	IS-06	12	88	56

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	14	17	6	4	35	9	52	18	3033
2020	IS-01	32	20	13	0	0	28	7	79	0	39
2020	IS-02	16	13	14	4	2	37	13	59	13	227
2020	IS-03	18	14	16	5	4	34	10	56	15	635
2020	IS-04	15	14	15	6	5	36	10	53	19	947
2020	IS-05	11	12	19	6	5	38	8	43	22	708
2020	IS-06	19	15	20	5	4	30	6	54	15	424
2019	IS	14	14	19	8	6	30	9	47	22	2996
2019	IS-01	19	5	12	7	5	38	14	50	26	21
2019	IS-02	22	13	19	3	6	25	12	55	14	244
2019	IS-03	15	13	20	8	5	30	10	46	21	641
2019	IS-04	13	13	19	8	6	33	9	44	23	903
2019	IS-05	11	13	20	8	6	32	9	41	25	715
2019	IS-06	17	25	14	8	6	24	6	60	20	383
2018	IS	13	16	21	7	6	30	7	45	21	2650
2018	IS-01	42	17	4	4	0	29	4	88	6	24
2018	IS-02	21	12	21	4	3	32	7	54	12	221
2018	IS-03	13	13	20	6	5	33	9	45	20	561
2018	IS-04	10	16	22	7	6	33	7	43	22	809
2018	IS-05	12	16	21	6	9	28	7	43	24	609
2018	IS-06	14	21	22	11	5	21	6	47	23	356
2017	IS	11	14	20	8	6	31	9	43	23	2621
2017	IS-02	16	17	20	4	5	26	13	54	14	215
2017	IS-03	12	15	18	6	6	35	8	48	21	578
2017	IS-04	10	13	21	8	7	32	10	39	24	842
2017	IS-05	10	13	21	10	7	29	10	38	28	596
2017	IS-06	14	18	19	11	5	26	8	47	23	331
2014	IS	12	16	19	7	6	33	9	46	21	2701
2014	IS-01	22	10	24	0	0	36	8	57	0	10
2014	IS-02	12	15	20	4	5	31	14	48	16	237
2014	IS-03	12	13	18	7	5	37	9	45	22	584
2014	IS-04	10	16	18	7	6	35	8	44	23	835
2014	IS-05	10	17	20	7	6	31	9	46	22	622
2014	IS-06	18	18	22	6	5	25	5	52	16	361

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	31	16	6	3	13	1	71	10	3030
2020	IS-01	58	23	5	0	0	14	0	94	0	39
2020	IS-02	38	29	16	2	2	12	2	78	4	227
2020	IS-03	33	31	16	5	3	12	1	72	9	634
2020	IS-04	28	31	16	6	3	14	1	70	11	948
2020	IS-05	24	32	19	6	4	14	1	66	12	705
2020	IS-06	36	30	13	9	2	9	0	73	12	424
2019	IS	30	31	16	7	4	10	1	70	12	2994
2019	IS-01	35	19	7	11	5	23	0	69	22	21
2019	IS-02	39	27	12	5	4	11	1	76	10	242
2019	IS-03	33	29	15	5	4	13	1	71	11	641
2019	IS-04	29	33	17	6	3	10	1	70	10	904
2019	IS-05	28	29	19	9	4	10	1	64	15	713
2019	IS-06	32	37	13	8	3	6	0	74	12	384
2018	IS	26	33	19	7	4	11	1	66	12	2650
2018	IS-01	55	25	4	3	0	12	0	92	4	24
2018	IS-02	33	31	18	3	2	13	1	73	6	223
2018	IS-03	28	30	16	6	4	15	1	68	13	560
2018	IS-04	24	35	21	6	4	10	1	66	11	809
2018	IS-05	22	33	20	8	6	11	1	62	16	608
2018	IS-06	30	34	19	7	4	4	0	68	12	356
2017	IS	24	31	19	7	4	13	2	64	14	2619
2017	IS-02	28	31	15	4	2	15	4	73	8	215
2017	IS-03	25	32	16	7	3	16	1	69	12	578
2017	IS-04	22	32	20	7	5	13	1	63	14	841
2017	IS-05	21	29	22	9	5	12	2	58	16	595
2017	IS-06	30	32	18	8	4	6	1	67	14	331
2014	IS	21	29	20	7	4	17	1	62	13	2700
2014	IS-01	37	24	31	0	0	7	0	66	0	10
2014	IS-02	25	25	22	3	4	16	5	64	9	237
2014	IS-03	22	27	20	6	4	20	1	62	12	584
2014	IS-04	17	30	21	8	4	18	2	58	15	834
2014	IS-05	21	28	19	8	4	17	1	61	15	622
2014	IS-06	28	31	19	7	5	11	0	66	13	361

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	3030
2020	IS-03	7	93	634
2020	IS-04	6	94	947
2020	IS-05	7	93	708
2020	IS-06	4	96	424
2019	IS	6	94	2995
2019	IS-03	7	93	642
2019	IS-04	6	94	904
2019	IS-05	7	93	714
2019	IS-06	3	97	382
2018	IS	6	94	2644
2018	IS-03	7	93	558
2018	IS-04	7	93	809
2018	IS-05	5	95	606
2018	IS-06	5	95	356

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	42	58	181
2020	IS-03	46	54	42
2020	IS-04	44	56	52
2020	IS-05	49	51	46
2019	IS	41	59	177
2019	IS-03	40	60	44
2019	IS-04	38	62	52
2019	IS-05	30	70	48
2018	IS	37	63	158
2018	IS-03	32	68	40
2018	IS-04	44	56	54
2018	IS-05	31	69	29
2018	IS-06	29	71	18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	81	19	181
2020	IS-03	82	18	42
2020	IS-04	79	21	52
2020	IS-05	87	13	46
2020	IS-06	65	35	17
2019	IS	84	16	177
2019	IS-03	84	16	44
2019	IS-04	83	17	52
2019	IS-05	87	13	48
2018	IS	84	16	158
2018	IS-04	78	22	54
2018	IS-05	83	17	29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	181

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	181
2020	IS-03	100	42
2020	IS-04	100	52
2020	IS-05	100	46
2018	IS	100	158
2018	IS-03	100	40
2018	IS-04	100	54
2018	IS-05	100	29
2018	IS-06	100	18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	181
2020	IS-03	12	88	42
2019	IS	6	94	177

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	4	96	181
2020	IS-05	0	100	46
2019	IS	3	97	177
2019	IS-04	0	100	52
2019	IS-05	0	100	48
2019	IS-06	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	181
2019	IS	3	97	177
2019	IS-06	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	24	76	181
2020	IS-03	30	70	42
2020	IS-04	22	78	52
2020	IS-05	14	86	46
2019	IS	14	86	177
2019	IS-03	13	87	44
2019	IS-04	10	90	53
2019	IS-05	13	87	48
2018	IS	12	88	157
2018	IS-04	12	88	53

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	18	82	181
2020	IS-03	13	87	42
2020	IS-04	23	77	52
2020	IS-05	13	87	46
2019	IS	15	85	177
2019	IS-03	14	86	44
2019	IS-04	14	86	53
2019	IS-05	17	83	48
2018	IS	12	88	157
2018	IS-04	10	90	53

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	181
2020	IS-03	11	89	42
2019	IS	6	94	177
2019	IS-06	0	100	10
2018	IS	7	93	157

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	181
2020	IS-06	0	100	17

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	181
2020	IS-03	47	53	42
2020	IS-04	28	72	52
2020	IS-05	36	64	46
2019	IS	41	59	177
2019	IS-03	42	58	44
2019	IS-04	39	61	53
2019	IS-05	49	51	48
2018	IS	37	63	157
2018	IS-03	33	67	40
2018	IS-04	32	68	53
2018	IS-05	40	60	29
2018	IS-06	48	52	18

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	28	72	181
2020	IS-03	37	63	42
2020	IS-04	13	87	52
2020	IS-05	29	71	46
2019	IS	23	77	177
2019	IS-03	28	72	44
2019	IS-04	16	84	53
2019	IS-05	20	80	48
2018	IS	27	73	157
2018	IS-03	33	67	40
2018	IS-04	16	84	53
2018	IS-05	31	69	29
2018	IS-06	34	66	18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	181
2020	IS-04	9	91	52
2020	IS-06	0	100	17
2018	IS	6	94	157

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	3	97	181
2020	IS-05	0	100	46
2020	IS-06	0	100	17

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	7	93	181
2020	IS-04	9	91	52
2019	IS	5	95	177
2018	IS	7	93	157
2018	IS-03	15	85	40

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	18	82	181
2020	IS-03	22	78	42
2020	IS-04	19	81	52
2020	IS-05	18	82	46
2019	IS	25	75	177
2019	IS-03	20	80	44
2019	IS-04	28	72	53
2019	IS-05	25	75	48
2018	IS	22	78	157
2018	IS-03	24	76	40
2018	IS-04	22	78	53
2018	IS-05	24	76	29

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	181
2020	IS-03	100	42
2020	IS-04	100	52
2020	IS-05	100	46

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	181
2020	IS-04	14	86	52
2020	IS-05	22	78	46
2019	IS	15	85	177
2019	IS-03	19	81	44
2019	IS-04	18	82	53
2019	IS-05	11	89	48
2019	IS-06	0	100	10
2018	IS	17	83	157
2018	IS-04	21	79	53
2018	IS-05	22	78	29

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	IS	100	181
2020	IS-03	100	42
2020	IS-04	100	52
2020	IS-05	100	46

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	181
2020	IS-03	19	81	42
2020	IS-04	16	84	52
2019	IS	21	79	177
2019	IS-03	16	84	44
2019	IS-04	22	78	53
2019	IS-05	16	84	48
2018	IS	17	83	157
2018	IS-03	15	85	40
2018	IS-04	22	78	53

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	32	68	181
2020	IS-03	41	59	42
2020	IS-04	32	68	52
2020	IS-05	33	67	46
2020	IS-06	31	69	17
2019	IS	37	63	174
2019	IS-03	40	60	43
2019	IS-04	32	68	52
2019	IS-05	43	57	48
2018	IS	32	68	158
2018	IS-03	21	79	40
2018	IS-04	42	58	54
2018	IS-05	44	56	29

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	15	85	181
2020	IS-03	17	83	42
2020	IS-04	17	83	52
2020	IS-05	16	84	46
2019	IS	20	80	174
2019	IS-03	28	72	43
2019	IS-04	26	74	52
2019	IS-05	13	87	48
2018	IS	15	85	158
2018	IS-04	20	80	54
2018	IS-05	20	80	29

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	4	96	181
2018	IS	7	93	158
2018	IS-03	11	89	40

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	181
2020	IS-03	14	86	42
2020	IS-04	15	85	52
2019	IS	11	89	174
2019	IS-04	11	89	52
2019	IS-05	15	85	48
2019	IS-06	0	100	10
2018	IS	13	87	158
2018	IS-03	17	83	40
2018	IS-04	11	89	54
2018	IS-05	21	79	29
2018	IS-06	0	100	18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	181
2020	IS-03	13	87	42

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	3	97	181
2020	IS-04	0	100	52
2018	IS	3	97	158
2018	IS-03	0	100	40
2018	IS-06	0	100	18

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	7	93	181
2019	IS	9	91	174
2019	IS-04	12	88	52
2018	IS	11	89	158
2018	IS-04	20	80	54

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	181
2020	IS-04	10	90	52
2020	IS-05	13	87	46
2019	IS	8	92	174
2019	IS-04	13	87	52
2019	IS-06	0	100	10
2018	IS	7	93	158

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	49	51	181
2020	IS-03	42	58	42
2020	IS-04	49	51	52
2020	IS-05	48	52	46
2019	IS	46	54	174
2019	IS-03	46	54	43
2019	IS-04	40	60	52
2019	IS-05	49	51	48
2018	IS	46	54	158
2018	IS-03	60	40	40
2018	IS-04	36	64	54
2018	IS-05	39	61	29
2018	IS-06	49	51	18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	176
2018	IS	5	95	152

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	21	79	176
2020	IS-04	19	81	52
2018	IS	19	81	152
2018	IS-03	18	82	40
2018	IS-04	20	80	51
2018	IS-05	23	77	27

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	3	97	176
2018	IS	3	97	152
2018	IS-05	0	100	27
2018	IS-06	0	100	18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	176
2018	IS	5	95	152

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	176
2018	IS	4	96	152
2018	IS-04	0	100	51

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	18	82	176
2020	IS-04	19	81	52
2018	IS	14	86	152
2018	IS-03	20	80	40
2018	IS-04	14	86	51

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	20	80	176
2020	IS-04	20	80	52
2018	IS	11	89	152
2018	IS-04	10	90	51

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	14	86	176
2020	IS-04	12	88	52
2018	IS	14	86	152
2018	IS-03	13	87	40
2018	IS-04	14	86	51

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	33	67	176
2020	IS-04	29	71	52
2018	IS	27	73	152
2018	IS-03	22	78	40
2018	IS-04	28	72	51
2018	IS-05	18	82	27
2018	IS-06	30	70	18

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	176
2020	IS-04	12	88	52
2018	IS	10	90	152
2018	IS-03	13	87	40
2018	IS-04	10	90	51
2018	IS-06	0	100	18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	47	53	176
2020	IS-04	54	46	52
2018	IS	44	56	152
2018	IS-03	38	62	40
2018	IS-04	44	56	51
2018	IS-05	41	59	27
2018	IS-06	46	54	18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	62	38	176
2020	IS-04	63	37	52
2018	IS	63	37	152
2018	IS-03	64	36	40
2018	IS-04	64	36	51
2018	IS-05	53	47	27
2018	IS-06	67	33	18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	3	97	152
2018	IS-03	0	100	40
2018	IS-06	0	100	18

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	15	85	176
2020	IS-04	20	80	52
2018	IS	11	89	152
2018	IS-03	14	86	40
2018	IS-05	17	83	27

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	14	17	4	2	39	8	56	11	3024
2020	IS-01	38	18	11	3	0	26	5	81	4	39
2020	IS-02	21	12	16	2	2	37	9	62	9	226
2020	IS-03	18	15	16	4	2	37	8	59	12	636
2020	IS-04	15	12	17	4	2	42	8	54	11	944
2020	IS-05	11	14	18	4	3	43	8	51	14	704
2020	IS-06	19	15	21	3	1	34	7	58	7	423
2019	IS	16	12	21	3	2	36	9	52	10	2995
2019	IS-01	15	4	20	0	5	42	14	43	12	21
2019	IS-02	25	9	22	3	3	28	10	55	9	244
2019	IS-03	18	13	20	3	2	33	10	55	10	641
2019	IS-04	14	12	21	3	2	40	8	50	10	903
2019	IS-05	13	11	22	4	2	38	10	45	12	712
2019	IS-06	18	17	20	2	2	33	8	60	6	385
2018	IS	14	15	22	3	2	36	7	53	9	2646
2018	IS-01	46	17	8	0	0	29	0	89	0	24
2018	IS-02	20	16	19	0	3	36	6	61	6	221
2018	IS-03	15	13	21	4	2	39	7	52	10	559
2018	IS-04	11	17	23	2	2	37	7	51	9	810
2018	IS-05	12	14	24	3	2	37	8	46	10	606
2018	IS-06	18	18	22	3	1	31	7	58	6	355
2017	IS	11	15	20	2	2	41	9	51	9	2619
2017	IS-02	17	19	17	1	3	30	13	63	7	215
2017	IS-03	11	16	19	3	2	41	9	54	9	579
2017	IS-04	9	13	21	3	3	42	10	46	12	842
2017	IS-05	10	12	22	2	2	43	9	46	8	593
2017	IS-06	13	17	18	1	2	40	8	59	7	331
2014	IS	11	14	19	2	2	43	9	52	8	2697
2014	IS-02	13	14	18	2	1	40	12	56	6	236
2014	IS-03	13	12	17	3	3	43	8	53	11	584
2014	IS-04	9	13	20	2	2	44	10	48	9	834
2014	IS-05	10	14	18	2	2	46	9	54	7	621
2014	IS-06	14	16	22	1	2	38	7	55	5	361

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	32	16	4	2	14	1	75	7	3031
2020	IS-01	56	25	3	3	0	14	0	94	3	39
2020	IS-02	40	31	10	3	2	12	2	83	5	227
2020	IS-03	33	31	16	3	3	13	1	75	7	637
2020	IS-04	30	32	16	4	2	15	1	74	7	947
2020	IS-05	26	33	17	5	3	15	1	71	9	705
2020	IS-06	38	31	15	4	1	10	1	77	6	424
2019	IS	34	30	17	3	2	13	1	74	6	2992
2019	IS-01	30	25	8	0	5	27	4	80	8	21
2019	IS-02	40	24	16	2	3	13	2	76	5	244
2019	IS-03	36	28	16	3	2	14	1	76	6	638
2019	IS-04	31	33	17	2	2	14	1	75	5	902
2019	IS-05	32	28	20	4	2	13	1	70	7	715
2019	IS-06	39	31	16	2	1	9	1	78	4	385
2018	IS	29	32	19	3	2	14	1	72	6	2650
2018	IS-01	64	21	0	3	0	12	0	96	4	24
2018	IS-02	32	30	17	1	2	16	3	76	4	221
2018	IS-03	32	28	16	3	2	17	1	73	7	559
2018	IS-04	25	34	21	4	2	14	1	69	6	812
2018	IS-05	23	34	21	4	2	14	2	68	7	607
2018	IS-06	34	34	19	3	1	8	1	75	4	356
2017	IS	27	33	16	3	2	17	2	74	6	2618
2017	IS-02	30	30	16	2	2	15	5	75	5	215
2017	IS-03	27	36	14	2	1	19	2	78	5	578
2017	IS-04	24	33	18	3	2	19	2	71	7	843
2017	IS-05	26	33	19	3	1	17	2	72	5	593
2017	IS-06	34	32	15	4	2	12	1	76	7	330
2014	IS	23	30	19	3	2	22	2	69	6	2698
2014	IS-01	45	17	38	0	0	0	0	62	0	10
2014	IS-02	25	27	18	1	1	22	5	71	4	237
2014	IS-03	24	29	18	3	2	23	1	69	7	583
2014	IS-04	19	31	20	3	1	23	3	67	6	834
2014	IS-05	23	30	18	2	1	25	1	70	5	621
2014	IS-06	27	31	19	3	2	17	1	71	6	361

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	7	93	3021
2020	IS-01	7	93	38
2020	IS-02	10	90	227
2020	IS-03	7	93	633
2020	IS-04	7	93	941
2020	IS-05	6	94	707
2020	IS-06	9	91	423

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	3026
2020	IS-01	8	92	38
2020	IS-02	12	88	227
2020	IS-03	12	88	636
2020	IS-04	15	85	944
2020	IS-05	11	89	705
2020	IS-06	9	91	423
2019	IS	16	84	2993
2019	IS-01	9	91	21
2019	IS-02	16	84	244
2019	IS-03	15	85	639
2019	IS-04	16	84	902
2019	IS-05	19	81	713
2019	IS-06	12	88	385
2017	IS	18	82	2623
2017	IS-02	17	83	215
2017	IS-03	19	81	579
2017	IS-04	18	82	842
2017	IS-05	18	82	597
2017	IS-06	15	85	331
2014	IS	17	83	2697
2014	IS-02	18	82	237
2014	IS-03	19	81	583
2014	IS-04	18	82	835
2014	IS-05	18	82	621
2014	IS-06	13	87	360

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	48	52	367
2020	IS-03	38	62	78
2020	IS-04	45	55	134
2020	IS-05	59	41	79
2020	IS-06	59	41	39

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	82	18	368
2020	IS-03	86	14	78
2020	IS-04	80	20	135
2020	IS-05	82	18	79
2020	IS-06	91	9	39
2019	IS	85	15	484
2019	IS-03	84	16	94
2019	IS-04	86	14	148
2019	IS-05	85	15	136
2019	IS-06	90	10	44
2017	IS	80	20	473
2017	IS-02	77	23	36
2017	IS-03	80	20	112
2017	IS-04	80	20	153
2017	IS-05	79	21	109
2017	IS-06	83	17	51
2014	IS	83	17	469
2014	IS-02	75	25	43
2014	IS-03	82	18	110
2014	IS-04	87	13	149
2014	IS-05	83	17	113
2014	IS-06	80	20	45

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	32	8	8	2	1	1	81	10	301
2020	IS-03	58	28	6	6	0	2	0	88	6	66
2020	IS-04	41	31	12	10	5	0	2	73	15	108
2020	IS-05	49	37	6	5	1	0	0	87	7	65
2020	IS-06	43	37	9	8	2	0	0	80	11	35
2019	IS	54	30	5	8	3	0	1	84	11	401
2019	IS-03	48	35	5	9	2	0	0	84	11	79
2019	IS-04	60	28	3	7	2	0	0	89	8	126
2019	IS-05	49	34	7	7	3	0	0	83	10	114
2019	IS-06	60	23	0	9	2	3	3	88	12	38
2017	IS	52	37	4	5	1	0	0	89	6	378
2017	IS-02	53	38	6	3	0	0	0	91	3	28
2017	IS-03	56	33	3	5	3	0	0	89	8	90
2017	IS-04	51	39	4	5	2	0	0	90	6	122
2017	IS-05	51	40	2	4	0	1	1	93	5	86
2017	IS-06	53	33	7	7	0	0	0	86	7	42
2014	IS	58	30	4	7	1	0	0	88	8	389
2014	IS-02	62	28	3	7	0	0	0	90	7	32
2014	IS-03	56	31	2	8	1	1	0	88	9	90
2014	IS-04	55	35	4	6	1	0	0	89	7	130
2014	IS-05	62	28	5	3	1	0	0	90	5	93
2014	IS-06	61	19	5	14	0	0	0	81	14	36

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	30	7	4	1	2	3	87	6	3031
2020	IS-01	63	27	0	5	0	5	0	94	6	39
2020	IS-02	50	34	7	4	0	2	3	88	5	226
2020	IS-03	53	29	8	5	1	2	3	86	6	638
2020	IS-04	52	29	7	4	1	3	3	87	5	947
2020	IS-05	53	30	6	5	1	2	3	87	6	707
2020	IS-06	56	31	5	3	1	1	2	90	4	421

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	34	13	11	5	3	70	17	3026
2020	IS-01	49	30	8	8	0	5	83	8	38
2020	IS-02	45	30	11	10	1	3	77	12	226
2020	IS-03	38	32	14	10	3	2	73	13	637
2020	IS-04	33	35	14	11	4	3	70	15	945
2020	IS-05	29	34	14	12	8	3	65	21	704
2020	IS-06	33	35	12	12	8	1	68	20	424

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	39	8	6	1	1	0	85	7	3036
2020	IS-01	58	32	3	5	3	0	0	89	8	38
2020	IS-02	50	38	7	2	1	0	1	90	3	227
2020	IS-03	46	37	7	6	2	1	0	85	8	639
2020	IS-04	43	41	8	6	1	1	0	84	7	948
2020	IS-05	45	38	8	6	1	1	0	84	7	708
2020	IS-06	44	44	5	6	1	0	0	88	7	423

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	37	9	6	2	1	0	82	8	3031
2020	IS-01	60	26	3	8	3	0	0	87	10	38
2020	IS-02	50	34	10	3	1	1	1	85	4	226
2020	IS-03	46	36	9	5	3	2	0	83	7	637
2020	IS-04	41	38	10	7	1	2	0	81	9	946
2020	IS-05	43	37	11	7	2	1	0	81	9	707
2020	IS-06	45	39	7	7	2	0	0	84	9	424

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	37	16	6	2	1	1	76	8	3012
2020	IS-01	52	42	6	0	0	0	0	94	0	38
2020	IS-02	40	30	18	5	2	2	3	74	8	224
2020	IS-03	36	36	17	5	2	2	1	74	8	631
2020	IS-04	35	36	17	7	2	1	1	73	9	943
2020	IS-05	37	38	16	6	2	1	0	76	8	704
2020	IS-06	41	41	12	5	1	0	1	82	6	420

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	32	10	2	1	2	1	86	4	3027
2020	IS-01	65	32	3	0	0	0	0	97	0	38
2020	IS-02	53	33	7	2	1	2	3	90	3	227
2020	IS-03	50	31	10	3	2	2	2	84	5	635
2020	IS-04	49	33	10	2	1	3	2	86	3	945
2020	IS-05	52	31	10	3	1	2	1	85	4	705
2020	IS-06	55	32	9	2	1	1	0	88	3	424

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	16	3	1	1	2	1	95	1	3030
2020	IS-01	78	8	3	0	0	8	3	97	0	38
2020	IS-02	76	15	4	1	0	3	2	95	1	227
2020	IS-03	74	17	3	1	1	3	1	95	2	639
2020	IS-04	77	16	3	1	0	2	1	96	1	945
2020	IS-05	79	15	4	0	1	1	0	95	1	704
2020	IS-06	78	18	2	0	0	0	0	97	1	424

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	33	8	4	1	2	0	87	5	3027
2020	IS-01	66	17	3	11	0	3	0	86	11	39
2020	IS-02	49	29	11	5	2	3	1	81	8	226
2020	IS-03	54	32	9	3	0	2	0	87	3	636
2020	IS-04	52	32	9	4	1	2	0	86	6	948
2020	IS-05	51	36	6	4	1	2	0	88	5	703
2020	IS-06	57	34	4	3	1	1	0	92	4	422

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	6	6	3	1	0	85	9	3027
2020	IS-01	57	34	6	0	3	0	0	92	3	39
2020	IS-02	55	23	8	7	5	1	1	80	12	224
2020	IS-03	56	28	6	7	3	1	0	85	9	637
2020	IS-04	55	28	8	6	3	1	0	83	9	947
2020	IS-05	59	26	6	4	4	0	0	86	8	703
2020	IS-06	60	27	4	5	2	0	0	88	8	424

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	27	7	3	1	1	1	88	4	3032
2020	IS-01	58	28	9	3	3	0	0	86	5	39
2020	IS-02	63	23	7	3	1	1	2	89	4	227
2020	IS-03	62	24	7	4	1	2	1	88	5	637
2020	IS-04	58	28	8	3	1	1	1	88	4	948
2020	IS-05	57	29	7	3	2	1	0	88	4	705
2020	IS-06	63	25	6	4	1	1	0	89	5	423

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	98	2	799
2020	IS-04	94	6	90
2020	IS-05	98	2	307
2020	IS-06	100	0	374

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	33	18	20	11	1	51	31	782
2020	IS-04	18	29	21	18	13	1	48	31	85
2020	IS-05	15	30	22	21	11	1	46	32	302
2020	IS-06	20	36	15	19	9	1	56	29	370

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	42	9	6	1	1	0	84	7	3033
2020	IS-01	60	25	5	9	0	3	0	87	9	39
2020	IS-02	47	39	6	5	1	1	0	87	7	227
2020	IS-03	41	41	9	6	1	2	0	84	7	638
2020	IS-04	40	41	9	6	2	1	0	83	8	946
2020	IS-05	36	46	9	6	2	1	0	83	8	708
2020	IS-06	45	41	8	4	1	0	0	86	6	423
2019	IS	34	42	13	6	3	2	0	78	9	2987
2019	IS-01	20	26	23	26	5	0	0	47	31	21
2019	IS-02	37	37	13	8	3	2	0	75	12	244
2019	IS-03	33	41	13	8	4	2	0	75	12	638
2019	IS-04	35	45	12	4	2	1	0	81	7	902
2019	IS-05	33	42	14	7	2	2	0	77	10	712
2019	IS-06	37	43	11	5	1	2	0	82	7	381
2018	IS	33	43	12	7	2	2	0	78	9	2640
2018	IS-01	42	43	8	3	0	4	0	88	3	24
2018	IS-02	30	43	10	10	2	4	0	76	14	223
2018	IS-03	33	41	12	8	3	2	0	76	12	554
2018	IS-04	31	46	14	6	1	2	0	78	8	806
2018	IS-05	32	43	13	7	3	2	0	77	10	608
2018	IS-06	41	43	9	4	2	1	0	86	6	354
2017	IS	28	44	13	8	3	3	0	75	11	2619
2017	IS-02	25	41	19	8	3	4	1	69	11	215
2017	IS-03	27	45	11	10	3	4	0	75	13	579
2017	IS-04	28	43	15	7	4	3	0	74	11	842
2017	IS-05	27	46	13	8	3	3	0	75	11	596
2017	IS-06	35	42	10	5	6	2	0	79	11	328

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	29	10	10	6	1	0	74	16	3029
2020	IS-01	47	29	11	8	3	3	0	78	11	39
2020	IS-02	50	20	12	8	8	1	0	71	17	225
2020	IS-03	44	28	10	11	6	2	1	73	17	636
2020	IS-04	42	31	11	10	5	0	0	73	15	947
2020	IS-05	46	28	9	10	7	0	0	74	17	705
2020	IS-06	45	34	6	10	4	0	1	80	14	424

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	27	10	3	3	2	0	84	6	3028
2020	IS-01	64	20	8	3	0	3	3	89	3	39
2020	IS-02	63	20	10	4	1	3	0	85	5	225
2020	IS-03	54	26	10	4	3	2	0	83	7	638
2020	IS-04	55	26	11	3	2	2	0	84	5	943
2020	IS-05	55	27	9	4	4	2	0	84	7	706
2020	IS-06	54	30	9	3	4	0	0	85	7	424

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	34	15	10	5	1	69	16	3036
2020	IS-01	62	25	5	8	0	0	87	8	39
2020	IS-02	43	36	11	4	4	1	80	9	227
2020	IS-03	38	34	15	7	4	2	73	12	638
2020	IS-04	32	36	15	11	4	1	69	16	947
2020	IS-05	31	33	16	12	7	2	64	20	707
2020	IS-06	29	34	17	12	8	0	63	20	425
2019	IS	26	37	17	12	6	1	64	19	2991
2019	IS-01	20	19	36	19	5	0	40	25	21
2019	IS-02	34	33	15	10	5	2	69	16	243
2019	IS-03	29	36	17	10	7	1	66	17	640
2019	IS-04	25	40	18	10	5	1	65	16	901
2019	IS-05	21	38	17	15	8	1	60	23	714
2019	IS-06	28	34	19	13	6	1	62	19	383
2018	IS	23	37	18	13	7	2	61	21	2652
2018	IS-01	47	26	12	10	4	0	74	14	24
2018	IS-02	26	36	20	10	6	3	64	16	223
2018	IS-03	27	36	17	11	6	3	66	17	559
2018	IS-04	22	38	18	14	7	1	60	21	811
2018	IS-05	17	38	18	17	9	2	56	26	608
2018	IS-06	25	39	15	13	7	1	65	20	356
2017	IS	17	41	16	15	8	2	60	24	2617
2017	IS-02	27	37	19	10	6	1	64	16	215
2017	IS-03	18	44	15	13	7	3	63	21	579
2017	IS-04	17	40	16	18	6	2	59	24	839
2017	IS-05	15	40	16	17	10	2	56	28	596
2017	IS-06	16	45	15	12	12	1	61	24	329

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	47	13	13	2	0	0	71	16	800
2020	IS-04	20	39	19	19	2	0	0	60	21	90
2020	IS-05	25	47	14	11	2	1	0	72	13	309
2020	IS-06	24	51	11	11	3	0	0	75	14	373
2019	IS	24	45	14	11	3	2	1	72	14	773
2019	IS-03	24	66	9	0	0	0	0	91	0	12
2019	IS-04	20	43	15	11	2	2	6	69	15	92
2019	IS-05	24	40	17	13	3	3	1	66	17	302
2019	IS-06	27	49	11	10	3	1	1	77	12	346

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	23	13	7	8	2	72	15	3033
2020	IS-01	52	24	16	8	0	0	76	8	39
2020	IS-02	55	18	9	8	7	3	75	15	226
2020	IS-03	44	25	13	7	9	2	70	16	637
2020	IS-04	47	22	14	7	7	3	71	14	947
2020	IS-05	48	23	12	7	8	2	73	15	708
2020	IS-06	48	23	13	7	7	2	73	14	424

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	31	18	9	7	0	0	65	16	3025
2020	IS-01	40	36	13	3	8	0	0	76	11	39
2020	IS-02	32	37	17	7	6	1	1	70	12	227
2020	IS-03	34	29	19	9	9	0	1	63	18	633
2020	IS-04	34	30	19	10	7	0	0	64	17	944
2020	IS-05	29	35	18	11	6	0	0	65	17	706
2020	IS-06	40	29	17	9	5	0	1	69	14	423
2019	IS	25	29	21	11	13	0	1	55	24	2995
2019	IS-01	36	45	8	5	5	0	0	82	10	21
2019	IS-02	25	30	26	6	12	0	1	56	18	244
2019	IS-03	29	28	17	11	14	0	1	57	25	641
2019	IS-04	23	31	20	11	14	0	1	54	26	901
2019	IS-05	24	27	20	14	14	0	1	52	28	715
2019	IS-06	26	29	24	10	10	0	1	55	20	385
2018	IS	21	26	21	14	16	0	1	48	31	2655
2018	IS-01	34	17	12	21	16	0	0	51	37	24
2018	IS-02	20	31	21	11	13	1	2	53	26	221
2018	IS-03	23	25	18	14	18	1	2	49	33	562
2018	IS-04	21	25	23	13	16	0	1	47	30	812
2018	IS-05	20	25	22	15	17	0	1	46	32	609
2018	IS-06	23	25	24	13	14	0	1	48	27	357
2017	IS	21	25	20	14	18	0	2	47	33	2607
2017	IS-02	19	19	18	14	28	0	1	39	43	214
2017	IS-03	22	24	20	14	17	1	2	48	32	578
2017	IS-04	22	26	19	14	18	0	2	49	32	836
2017	IS-05	19	27	21	14	17	0	1	47	32	592
2017	IS-06	21	21	24	15	16	1	2	44	32	328

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	24	28	18	15	0	0	39	33	3032
2020	IS-01	30	41	19	8	3	0	0	71	11	39
2020	IS-02	30	29	25	10	5	0	0	60	15	227
2020	IS-03	20	27	30	15	8	0	0	48	23	635
2020	IS-04	14	26	29	19	12	0	0	40	30	947
2020	IS-05	9	20	28	21	21	0	0	30	42	707
2020	IS-06	8	17	24	24	27	0	0	25	52	425
2019	IS	17	30	27	16	10	0	0	48	25	2990
2019	IS-01	37	23	36	4	0	0	0	60	4	21
2019	IS-02	37	33	23	6	2	0	0	69	8	242
2019	IS-03	22	36	23	13	6	0	1	58	19	640
2019	IS-04	14	32	29	15	9	0	0	46	24	900
2019	IS-05	14	26	27	20	12	0	0	40	32	714
2019	IS-06	10	25	26	21	18	0	0	35	39	384
2018	IS	13	26	30	19	12	0	0	39	31	2653
2018	IS-01	33	42	17	4	0	0	4	79	4	24
2018	IS-02	25	35	21	12	7	0	0	61	19	222
2018	IS-03	16	29	33	14	8	1	0	45	22	562
2018	IS-04	13	25	33	18	10	0	0	38	29	812
2018	IS-05	10	23	29	24	14	0	0	33	38	607
2018	IS-06	4	21	29	24	22	0	1	25	46	356
2017	IS	12	26	28	20	12	0	1	39	33	2618
2017	IS-02	25	27	31	10	7	0	0	52	17	215
2017	IS-03	15	31	28	18	7	0	1	47	25	579
2017	IS-04	11	31	28	19	10	0	0	43	29	840
2017	IS-05	10	23	28	25	14	0	0	32	40	595
2017	IS-06	6	14	29	26	25	0	0	20	50	331

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	27	26	17	13	0	44	30	3022
2020	IS-01	54	22	6	10	3	5	80	14	38
2020	IS-02	37	33	16	6	7	1	70	14	226
2020	IS-03	24	30	24	13	9	1	54	22	636
2020	IS-04	16	29	28	16	10	0	45	27	945
2020	IS-05	9	23	29	21	18	0	32	39	704
2020	IS-06	9	19	25	24	22	0	29	46	421
2019	IS	19	32	23	16	10	1	51	26	2978
2019	IS-01	31	29	35	5	0	0	60	5	21
2019	IS-02	39	34	16	6	4	1	73	10	243
2019	IS-03	25	34	22	12	6	1	60	18	638
2019	IS-04	16	35	24	14	11	0	51	25	897
2019	IS-05	16	27	23	22	11	0	43	34	708
2019	IS-06	10	30	23	22	14	0	40	37	383
2018	IS	15	29	26	18	11	0	44	29	2644
2018	IS-01	59	22	3	12	0	4	84	12	24
2018	IS-02	28	35	19	12	6	0	64	17	221
2018	IS-03	18	33	25	14	8	1	52	22	561
2018	IS-04	14	29	30	18	9	0	42	28	807
2018	IS-05	10	25	30	22	13	0	35	35	606
2018	IS-06	6	27	24	24	19	0	33	43	355
2017	IS	13	29	26	18	12	1	43	31	2614
2017	IS-02	30	31	22	8	7	2	62	15	214
2017	IS-03	18	32	27	13	8	2	50	22	578
2017	IS-04	12	32	27	17	11	1	44	28	840
2017	IS-05	10	26	25	25	14	0	36	39	595
2017	IS-06	6	22	24	24	24	0	28	48	329

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	24	24	16	15	0	0	45	32	3025
2020	IS-01	44	27	10	3	13	0	3	73	16	39
2020	IS-02	31	27	21	10	9	1	0	59	19	227
2020	IS-03	29	24	24	8	14	1	1	53	23	637
2020	IS-04	21	27	22	16	13	1	0	49	29	944
2020	IS-05	14	21	25	21	17	0	0	36	39	704
2020	IS-06	10	18	26	24	21	0	0	28	46	422
2019	IS	21	26	24	16	12	0	1	48	28	2986
2019	IS-01	36	9	20	25	10	0	0	45	35	21
2019	IS-02	36	29	21	6	7	0	0	66	13	242
2019	IS-03	27	28	17	14	11	1	2	56	26	640
2019	IS-04	18	28	27	15	12	0	0	46	27	899
2019	IS-05	19	21	26	19	14	1	0	41	33	711
2019	IS-06	13	25	23	21	18	0	0	38	39	384
2018	IS	16	25	25	17	15	0	1	42	33	2643
2018	IS-01	55	18	16	4	8	0	0	73	12	24
2018	IS-02	28	28	17	12	12	0	1	57	25	222
2018	IS-03	18	27	25	17	10	1	1	46	28	561
2018	IS-04	17	26	27	17	13	0	0	43	30	806
2018	IS-05	12	25	25	19	18	0	0	38	37	608
2018	IS-06	8	20	28	20	25	0	0	27	44	353
2017	IS	15	24	23	20	16	0	1	40	37	2616
2017	IS-02	26	27	22	15	8	0	1	54	24	214
2017	IS-03	19	27	23	17	11	0	2	47	29	580
2017	IS-04	14	26	23	20	15	0	1	41	36	837
2017	IS-05	12	23	20	24	20	0	1	35	44	597
2017	IS-06	6	17	29	21	25	0	0	24	47	330

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	27	18	10	10	0	1	61	20	3021
2020	IS-01	50	21	13	3	6	3	5	76	9	38
2020	IS-02	54	26	8	4	5	0	2	82	9	225
2020	IS-03	46	26	14	6	6	0	2	74	12	633
2020	IS-04	35	31	18	9	7	0	1	66	15	947
2020	IS-05	21	27	25	13	13	0	1	49	27	705
2020	IS-06	16	24	20	19	21	0	0	40	40	422
2019	IS	41	29	14	8	6	0	2	71	14	2980
2019	IS-01	59	32	5	0	0	0	3	95	0	21
2019	IS-02	55	28	9	3	2	0	4	86	5	241
2019	IS-03	54	25	9	5	3	0	4	82	8	638
2019	IS-04	42	30	16	6	5	0	1	73	11	897
2019	IS-05	33	30	16	11	7	0	2	65	18	712
2019	IS-06	23	29	20	14	14	0	1	52	28	383
2018	IS	35	29	17	9	7	0	2	66	16	2639
2018	IS-01	68	19	0	4	0	0	9	96	4	22
2018	IS-02	55	23	10	4	3	1	4	82	7	220
2018	IS-03	45	30	11	5	3	1	4	80	8	560
2018	IS-04	36	31	18	7	5	0	2	69	13	806
2018	IS-05	25	33	22	10	9	0	1	59	19	606
2018	IS-06	17	26	22	19	15	0	1	44	34	355
2017	IS	33	28	18	9	7	0	4	64	17	2616
2017	IS-02	49	25	14	5	4	0	3	76	9	215
2017	IS-03	44	28	11	4	3	1	8	79	8	578
2017	IS-04	34	33	17	7	5	0	3	69	13	839
2017	IS-05	27	26	24	14	8	0	1	54	22	595
2017	IS-06	16	24	26	16	17	0	1	41	33	331

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	27	21	13	13	0	0	52	26	3027
2020	IS-01	34	33	16	3	14	0	0	67	17	39
2020	IS-02	37	30	19	9	5	0	0	67	14	227
2020	IS-03	36	28	21	8	7	0	0	64	15	635
2020	IS-04	25	31	21	12	11	0	0	56	23	945
2020	IS-05	15	26	23	17	19	0	0	41	36	706
2020	IS-06	16	19	21	21	23	0	0	34	44	423
2019	IS	30	30	20	10	9	0	0	61	19	2992
2019	IS-01	37	45	5	0	14	0	0	81	14	21
2019	IS-02	43	28	19	4	5	0	0	72	9	242
2019	IS-03	39	31	15	8	6	0	1	70	14	638
2019	IS-04	29	34	20	9	7	0	0	63	17	903
2019	IS-05	27	28	22	12	10	0	0	55	23	716
2019	IS-06	19	24	27	13	17	0	0	43	30	383
2018	IS	26	27	23	12	11	0	0	54	23	2647
2018	IS-01	42	22	19	9	8	0	0	64	17	24
2018	IS-02	43	30	15	5	5	1	0	74	10	222
2018	IS-03	35	26	22	6	9	1	1	62	16	559
2018	IS-04	26	30	22	13	9	0	0	56	22	809
2018	IS-05	20	27	27	14	12	0	0	47	26	608
2018	IS-06	13	22	26	20	19	0	0	35	39	355
2017	IS	23	29	25	13	9	0	0	53	22	2613
2017	IS-02	34	30	22	9	4	0	0	65	14	215
2017	IS-03	29	32	22	10	6	0	1	62	16	580
2017	IS-04	25	31	23	12	8	0	0	57	20	836
2017	IS-05	17	27	30	15	10	0	0	45	25	593
2017	IS-06	16	20	29	16	19	0	0	36	35	330

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	20	17	11	11	7	58	24	3022
2020	IS-01	37	39	11	5	6	3	78	11	39
2020	IS-02	50	16	9	6	5	13	77	13	227
2020	IS-03	45	20	13	6	7	9	71	14	636
2020	IS-04	30	22	19	10	11	8	57	23	943
2020	IS-05	28	19	18	14	15	6	51	30	702
2020	IS-06	24	19	20	16	17	3	45	34	422

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	34	20	9	5	1	1	65	14	3028
2020	IS-01	45	36	13	3	0	0	3	84	3	39
2020	IS-02	43	31	13	8	2	1	2	76	10	226
2020	IS-03	38	31	19	8	4	1	1	70	11	638
2020	IS-04	29	37	19	9	4	1	0	67	14	946
2020	IS-05	24	36	23	11	6	0	0	60	17	707
2020	IS-06	26	31	25	11	6	0	0	57	18	420
2019	IS	26	36	23	10	5	0	1	62	15	2987
2019	IS-01	23	45	22	0	9	0	0	69	9	21
2019	IS-02	39	29	17	9	5	0	1	69	13	244
2019	IS-03	30	34	19	10	6	0	1	65	16	637
2019	IS-04	25	37	24	8	5	0	1	62	14	901
2019	IS-05	21	37	24	12	5	0	0	58	17	712
2019	IS-06	21	39	25	10	6	0	0	60	15	384
2018	IS	22	34	26	12	6	0	0	56	18	2639
2018	IS-01	60	20	21	0	0	0	0	79	0	24
2018	IS-02	30	33	20	9	6	0	1	64	16	220
2018	IS-03	24	34	26	10	5	1	1	59	15	558
2018	IS-04	22	33	26	12	6	0	0	56	18	808
2018	IS-05	18	33	26	14	8	1	0	52	22	605
2018	IS-06	19	39	29	9	5	0	0	58	14	353
2017	IS	23	34	23	13	7	1	1	57	20	2611
2017	IS-02	29	35	18	11	6	0	1	65	17	215
2017	IS-03	26	34	20	12	6	1	1	61	18	578
2017	IS-04	22	35	23	13	7	0	0	57	20	837
2017	IS-05	23	31	24	13	9	1	0	54	22	594
2017	IS-06	21	34	27	12	6	0	0	55	18	328

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	34	23	13	7	0	0	56	20	3025
2020	IS-01	43	38	8	5	3	0	3	83	8	39
2020	IS-02	39	32	17	8	3	0	0	71	11	227
2020	IS-03	27	36	20	11	6	0	0	63	17	638
2020	IS-04	20	38	24	12	5	0	1	58	17	945
2020	IS-05	16	31	27	17	9	0	1	47	26	702
2020	IS-06	16	31	25	17	11	0	0	47	28	422
2019	IS	20	35	23	14	7	0	1	55	21	2987
2019	IS-01	19	34	29	5	9	0	4	55	15	21
2019	IS-02	32	36	17	10	4	0	1	69	14	244
2019	IS-03	25	35	20	12	5	0	1	62	17	638
2019	IS-04	18	38	23	13	6	0	1	57	20	900
2019	IS-05	16	31	28	16	8	0	0	48	24	713
2019	IS-06	14	34	22	20	10	0	0	48	30	383
2018	IS	17	32	27	16	8	0	0	49	25	2640
2018	IS-01	75	12	12	0	0	0	0	88	0	24
2018	IS-02	26	35	19	10	8	1	1	62	18	221
2018	IS-03	20	34	26	13	6	1	0	54	19	558
2018	IS-04	16	33	28	15	8	0	0	49	23	805
2018	IS-05	12	28	31	19	10	0	0	40	29	607
2018	IS-06	9	33	25	22	11	0	0	42	33	354
2017	IS	17	31	26	16	10	0	0	48	25	2608
2017	IS-02	29	32	19	13	5	1	0	62	18	215
2017	IS-03	22	32	25	13	7	0	1	55	20	578
2017	IS-04	14	32	27	16	9	0	1	47	25	835
2017	IS-05	13	30	28	16	11	0	0	44	28	593
2017	IS-06	12	26	30	17	15	0	0	38	32	329

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	30	20	11	7	0	0	62	18	3027
2020	IS-01	50	31	8	0	6	0	5	86	6	39
2020	IS-02	42	25	16	12	4	0	1	68	15	226
2020	IS-03	38	29	17	10	5	0	0	67	16	636
2020	IS-04	31	34	20	9	5	0	0	65	15	945
2020	IS-05	26	29	22	14	9	0	0	55	23	707
2020	IS-06	27	29	23	12	9	0	0	57	21	421
2019	IS	27	32	22	12	7	0	0	59	19	2980
2019	IS-01	19	30	26	7	15	0	3	51	23	21
2019	IS-02	38	25	18	12	7	0	0	64	19	244
2019	IS-03	33	30	18	11	6	0	1	64	18	636
2019	IS-04	28	34	23	9	5	0	1	62	15	897
2019	IS-05	21	31	24	15	9	0	0	52	24	713
2019	IS-06	25	31	25	13	6	0	0	56	18	381
2018	IS	22	31	24	14	8	0	1	53	23	2640
2018	IS-01	55	33	12	0	0	0	0	88	0	24
2018	IS-02	26	31	19	13	10	1	0	58	23	220
2018	IS-03	26	29	24	10	7	1	1	57	18	558
2018	IS-04	22	32	22	15	8	0	0	54	24	810
2018	IS-05	17	30	27	15	11	0	0	47	26	605
2018	IS-06	19	33	28	14	7	0	0	51	21	353
2017	IS	23	31	22	14	9	0	1	55	23	2613
2017	IS-02	26	29	22	15	7	0	0	56	22	215
2017	IS-03	29	29	21	12	7	0	2	59	20	580
2017	IS-04	22	33	23	13	8	0	1	55	21	836
2017	IS-05	19	31	23	14	11	0	0	51	26	594
2017	IS-06	23	30	23	13	10	0	0	53	23	329

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	26	13	7	5	0	0	75	12	3020
2020	IS-01	65	24	6	0	3	0	3	92	3	39
2020	IS-02	55	22	11	6	5	1	0	77	11	226
2020	IS-03	51	23	12	7	5	1	1	75	13	639
2020	IS-04	48	29	13	5	5	0	0	77	10	942
2020	IS-05	44	28	14	9	6	0	0	72	14	705
2020	IS-06	48	22	15	9	5	0	0	70	14	417
2019	IS	46	28	14	7	5	0	1	74	12	2984
2019	IS-01	27	57	11	0	5	0	0	84	5	21
2019	IS-02	49	24	14	7	6	0	0	73	13	244
2019	IS-03	46	25	13	8	6	0	1	72	14	636
2019	IS-04	44	31	15	5	4	0	1	76	9	899
2019	IS-05	45	27	14	8	5	0	1	73	13	712
2019	IS-06	51	27	12	6	4	0	0	78	10	384

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	30	23	13	6	0	57	19	3025
2020	IS-01	35	24	28	10	3	0	59	13	38
2020	IS-02	30	27	21	14	8	1	57	22	227
2020	IS-03	29	32	20	12	5	1	62	18	636
2020	IS-04	27	29	24	13	6	0	56	19	947
2020	IS-05	26	28	23	15	8	0	54	23	705
2020	IS-06	27	30	28	9	5	0	58	14	419

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	31	23	12	6	0	0	59	18	3026
2020	IS-01	19	28	21	20	11	0	0	47	31	39
2020	IS-02	33	34	19	7	6	0	0	68	12	225
2020	IS-03	31	32	22	9	5	0	1	64	14	638
2020	IS-04	27	33	24	10	6	0	0	60	16	946
2020	IS-05	24	30	24	14	7	0	0	55	21	704
2020	IS-06	23	28	24	17	8	0	0	50	25	422
2019	IS	36	34	17	8	4	0	1	71	12	2970
2019	IS-01	18	42	22	9	9	0	0	60	18	21
2019	IS-02	47	28	16	5	4	0	0	75	9	242
2019	IS-03	43	32	14	6	3	1	2	76	9	635
2019	IS-04	36	37	16	7	4	0	1	73	11	892
2019	IS-05	32	34	21	8	5	0	0	66	13	711
2019	IS-06	33	32	19	11	4	0	0	65	15	382
2018	IS	30	32	22	10	6	0	1	62	16	2629
2018	IS-01	46	29	21	4	0	0	0	75	4	24
2018	IS-02	39	31	17	8	5	0	0	70	13	220
2018	IS-03	32	34	19	8	4	1	2	68	13	552
2018	IS-04	30	33	24	9	4	0	0	63	14	807
2018	IS-05	29	29	21	11	9	0	0	58	20	602
2018	IS-06	23	32	22	14	9	0	0	55	23	353
2017	IS	29	32	22	10	6	0	1	62	16	2607
2017	IS-02	37	32	17	9	4	0	1	70	13	215
2017	IS-03	34	32	19	10	4	0	2	67	14	579
2017	IS-04	27	34	24	9	5	0	0	62	14	836
2017	IS-05	28	32	22	10	7	1	1	60	17	591
2017	IS-06	22	32	24	15	7	0	1	54	22	328

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	27	15	4	2	0	1	78	7	3007
2020	IS-01	71	18	8	3	0	0	0	89	3	39
2020	IS-02	56	26	11	3	1	0	3	85	4	223
2020	IS-03	56	21	15	4	2	0	1	78	6	636
2020	IS-04	47	29	15	5	3	0	1	77	8	943
2020	IS-05	47	30	16	4	2	0	1	78	6	697
2020	IS-06	49	27	15	5	2	0	1	77	7	417
2019	IS	53	25	12	5	4	0	1	79	9	2972
2019	IS-01	42	49	0	0	5	0	3	95	5	21
2019	IS-02	56	21	11	5	5	0	1	78	11	243
2019	IS-03	54	24	10	5	5	0	1	80	10	633
2019	IS-04	51	28	13	4	3	0	0	80	7	896
2019	IS-05	51	25	12	6	5	0	1	76	11	707
2019	IS-06	57	23	11	6	3	0	1	80	8	384
2018	IS	48	25	14	6	5	0	1	74	11	2639
2018	IS-01	80	8	8	0	4	0	0	88	4	24
2018	IS-02	51	25	14	6	3	0	2	77	9	221
2018	IS-03	47	24	17	5	4	1	3	73	9	557
2018	IS-04	49	23	15	6	5	0	1	73	12	807
2018	IS-05	47	27	14	7	5	0	0	74	12	606
2018	IS-06	45	30	10	9	4	0	1	76	14	353
2017	IS	51	25	13	5	4	0	1	77	9	2614
2017	IS-02	56	23	13	5	3	0	0	79	8	215
2017	IS-03	50	28	10	5	3	0	2	81	9	577
2017	IS-04	51	24	14	6	4	0	1	76	10	841
2017	IS-05	49	26	15	5	4	0	1	76	9	593
2017	IS-06	57	22	13	5	3	0	0	78	9	330

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	35	23	9	5	0	63	14	3013
2020	IS-01	37	41	8	8	3	3	80	11	39
2020	IS-02	34	35	21	8	2	0	69	10	226
2020	IS-03	29	35	22	7	6	1	64	14	635
2020	IS-04	26	37	23	8	6	0	63	14	941
2020	IS-05	25	37	23	10	6	0	62	15	700
2020	IS-06	29	32	25	10	4	0	61	14	420

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	14	5	2	1	0	5	92	3	3017
2020	IS-01	79	16	3	0	0	0	3	97	0	39
2020	IS-02	75	12	4	1	1	1	5	93	3	227
2020	IS-03	74	13	6	1	1	0	5	92	2	633
2020	IS-04	71	15	5	1	1	1	6	92	3	941
2020	IS-05	69	16	6	2	1	0	5	90	4	703
2020	IS-06	76	13	5	2	0	1	4	92	2	422
2019	IS	75	10	4	1	2	1	7	92	4	2972
2019	IS-01	62	22	7	0	5	0	3	87	5	21
2019	IS-02	73	10	4	4	2	0	6	89	7	244
2019	IS-03	73	12	4	1	2	1	7	93	3	637
2019	IS-04	75	11	5	2	2	0	6	91	3	892
2019	IS-05	75	9	4	1	3	1	8	92	4	708
2019	IS-06	79	8	2	1	1	1	8	95	3	382
2018	IS	70	14	5	2	2	1	5	89	5	2637
2018	IS-01	69	8	4	4	0	5	10	91	5	24
2018	IS-02	71	11	6	3	2	0	6	88	5	221
2018	IS-03	69	13	5	2	2	1	7	90	5	556
2018	IS-04	71	15	5	2	2	1	4	90	4	808
2018	IS-05	68	15	5	2	3	0	6	89	5	604
2018	IS-06	73	12	5	3	2	1	5	90	5	353

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	81	8	3	2	2	1	3	93	4	3006
2020	IS-01	81	11	3	3	0	0	3	95	3	39
2020	IS-02	82	6	3	3	3	1	2	91	6	223
2020	IS-03	81	8	3	2	2	0	4	93	4	631
2020	IS-04	80	9	4	2	1	1	3	93	3	938
2020	IS-05	80	10	3	2	2	0	3	93	4	703
2020	IS-06	84	7	3	1	3	1	2	94	4	420
2019	IS	76	10	6	3	3	0	2	88	6	2989
2019	IS-01	64	13	9	10	0	0	3	80	11	21
2019	IS-02	81	7	3	2	4	1	2	91	6	243
2019	IS-03	74	9	6	3	4	1	3	87	7	639
2019	IS-04	76	10	5	3	3	0	2	89	6	901
2019	IS-05	74	10	7	3	3	0	2	87	6	716
2019	IS-06	78	11	5	2	3	0	1	90	5	381
2018	IS	71	13	6	3	3	1	4	88	6	2637
2018	IS-01	87	0	9	0	0	0	5	91	0	23
2018	IS-02	75	10	5	1	4	1	4	89	5	221
2018	IS-03	69	13	5	3	3	1	5	88	7	558
2018	IS-04	73	12	5	2	3	1	3	89	6	809
2018	IS-05	67	15	6	3	3	1	4	87	7	604
2018	IS-06	72	11	7	3	4	1	3	86	7	351
2017	IS	73	13	5	3	3	0	3	88	6	2617
2017	IS-02	70	14	6	4	3	1	2	86	8	215
2017	IS-03	74	12	4	3	3	1	3	89	7	579
2017	IS-04	73	14	5	3	3	0	3	89	6	841
2017	IS-05	75	12	5	4	2	0	2	89	6	594
2017	IS-06	71	13	7	5	2	1	2	86	7	330

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	21	7	2	1	0	1	89	4	3005
2020	IS-01	81	11	6	3	0	0	0	91	3	39
2020	IS-02	67	16	12	3	2	0	0	84	5	226
2020	IS-03	71	17	6	3	1	0	2	90	4	632
2020	IS-04	64	22	8	3	1	0	1	88	4	938
2020	IS-05	67	23	6	1	2	0	1	91	3	703
2020	IS-06	65	25	5	3	2	0	1	90	4	416
2019	IS	56	28	9	3	3	0	1	85	6	2982
2019	IS-01	41	29	23	4	0	0	3	72	4	21
2019	IS-02	62	24	8	3	3	0	1	87	5	243
2019	IS-03	57	24	9	3	4	0	2	83	7	637
2019	IS-04	56	30	8	4	2	0	1	87	6	899
2019	IS-05	54	26	12	4	3	0	1	81	7	715
2019	IS-06	54	34	9	3	1	0	1	88	4	380
2018	IS	54	28	10	3	3	0	1	83	6	2634
2018	IS-01	79	17	3	0	0	0	0	97	0	23
2018	IS-02	59	24	9	4	3	0	2	85	7	222
2018	IS-03	51	27	11	4	4	1	2	80	8	558
2018	IS-04	52	31	10	4	3	0	1	83	7	805
2018	IS-05	57	26	11	3	3	0	1	83	6	605
2018	IS-06	56	29	9	3	1	0	1	86	4	352
2017	IS	54	28	10	4	2	0	2	84	6	2617
2017	IS-02	58	24	7	5	3	0	3	84	8	215
2017	IS-03	53	28	10	4	3	0	2	83	7	579
2017	IS-04	53	30	10	3	2	0	1	85	5	840
2017	IS-05	57	26	10	4	1	0	2	84	6	593
2017	IS-06	53	30	9	4	4	0	0	83	8	331

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	17	8	4	4	0	1	84	8	3018
2020	IS-01	81	11	0	3	3	0	3	95	5	39
2020	IS-02	68	17	7	2	5	1	0	87	7	225
2020	IS-03	66	15	8	4	3	0	3	83	8	637
2020	IS-04	65	20	7	4	3	0	1	85	7	941
2020	IS-05	66	15	9	4	4	0	1	82	8	703
2020	IS-06	65	17	8	5	4	0	1	83	9	422
2019	IS	58	20	10	5	5	0	1	80	10	2971
2019	IS-01	25	49	13	4	5	0	3	77	10	21
2019	IS-02	67	16	7	4	5	0	1	83	9	241
2019	IS-03	61	17	8	6	6	1	2	80	12	638
2019	IS-04	58	23	9	5	4	0	1	81	9	895
2019	IS-05	54	21	12	7	4	0	1	76	11	710
2019	IS-06	59	20	12	4	3	0	0	80	8	379
2018	IS	52	22	13	7	5	0	1	75	12	2631
2018	IS-01	78	8	9	4	0	0	0	87	4	23
2018	IS-02	58	20	9	7	5	0	1	79	12	221
2018	IS-03	53	20	13	6	5	1	2	76	11	558
2018	IS-04	51	22	13	6	6	0	1	74	13	806
2018	IS-05	50	23	12	8	6	0	1	74	14	601
2018	IS-06	49	24	16	5	4	0	1	74	10	353
2017	IS	56	21	11	6	4	0	2	79	10	2613
2017	IS-02	59	16	12	7	4	0	2	77	11	215
2017	IS-03	56	22	10	5	4	0	2	80	9	579
2017	IS-04	55	24	12	5	3	0	1	80	8	840
2017	IS-05	56	20	12	6	3	0	2	78	10	590
2017	IS-06	60	18	10	7	5	0	0	78	12	330

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	10	4	1	1	0	19	92	3	3022
2020	IS-01	79	3	0	3	0	0	16	97	3	39
2020	IS-02	70	1	1	1	1	0	25	96	2	225
2020	IS-03	71	3	0	1	0	0	25	98	1	637
2020	IS-04	63	7	1	1	1	0	26	96	2	945
2020	IS-05	65	14	7	1	1	0	12	90	2	703
2020	IS-06	51	27	11	5	3	0	3	80	8	421
2019	IS	58	11	5	2	1	0	24	90	4	2971
2019	IS-01	52	22	0	0	0	0	26	100	0	21
2019	IS-02	67	4	1	0	0	0	28	98	0	241
2019	IS-03	66	3	1	0	1	1	30	98	1	637
2019	IS-04	59	6	3	1	1	0	30	93	2	893
2019	IS-05	53	14	8	3	2	0	19	84	6	712
2019	IS-06	45	30	14	5	2	0	4	78	8	379
2018	IS	50	12	6	3	1	0	28	87	5	2611
2018	IS-01	60	8	0	0	0	0	32	100	0	23
2018	IS-02	63	5	0	1	0	0	32	99	1	218
2018	IS-03	53	5	2	1	1	1	36	93	3	554
2018	IS-04	50	9	3	1	0	0	37	94	2	800
2018	IS-05	47	17	8	4	2	0	22	82	7	597
2018	IS-06	42	30	16	6	2	0	3	74	9	350
2017	IS	53	11	5	2	1	0	27	89	5	2613
2017	IS-02	61	2	2	2	0	0	32	93	4	215
2017	IS-03	56	4	2	2	0	0	35	94	3	579
2017	IS-04	53	8	3	1	1	0	34	93	2	842
2017	IS-05	54	17	6	3	1	0	19	88	5	590
2017	IS-06	43	27	14	5	5	0	5	74	11	329

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	75	15	4	1	0	0	4	94	2	3036
2020	IS-01	69	15	8	3	0	0	5	89	3	39
2020	IS-02	78	10	4	1	1	0	5	94	2	227
2020	IS-03	72	15	5	0	1	0	6	93	2	636
2020	IS-04	77	14	4	1	0	0	4	95	1	950
2020	IS-05	74	17	4	1	0	0	3	94	2	707
2020	IS-06	77	16	5	1	0	0	2	94	1	424
2019	IS	74	14	5	2	1	0	5	93	2	2976
2019	IS-01	50	25	5	4	0	7	8	89	5	21
2019	IS-02	70	15	6	2	1	0	6	90	3	244
2019	IS-03	75	11	4	1	0	1	9	95	1	635
2019	IS-04	74	13	5	1	0	0	6	93	2	895
2019	IS-05	73	14	5	2	1	0	4	92	3	714
2019	IS-06	75	18	4	2	0	0	1	94	2	379
2018	IS	68	17	6	1	1	0	7	91	2	2626
2018	IS-01	66	22	4	0	8	0	0	88	8	24
2018	IS-02	69	16	4	2	0	0	8	93	3	220
2018	IS-03	67	15	5	1	1	1	11	93	2	554
2018	IS-04	66	18	7	1	1	0	7	91	2	804
2018	IS-05	69	17	7	1	1	0	5	90	2	604
2018	IS-06	69	21	5	1	2	0	3	92	3	351
2017	IS	70	16	5	1	1	0	7	93	2	2602
2017	IS-02	73	12	4	2	2	0	8	92	4	212
2017	IS-03	68	15	5	1	0	0	10	93	1	577
2017	IS-04	68	16	5	1	1	0	9	93	2	836
2017	IS-05	72	18	5	1	0	0	4	94	1	590
2017	IS-06	68	20	7	2	1	0	3	90	3	329

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	14	6	3	3	0	2	88	6	3033
2020	IS-01	35	21	19	13	5	5	3	61	19	39
2020	IS-02	53	20	13	6	6	0	2	74	13	226
2020	IS-03	66	16	7	3	7	1	1	84	10	638
2020	IS-04	71	15	6	3	2	0	2	88	6	948
2020	IS-05	77	12	4	3	1	0	3	92	3	706
2020	IS-06	85	9	2	1	1	0	1	95	3	423
2019	IS	75	10	5	3	3	0	3	88	7	2991
2019	IS-01	47	26	17	10	0	0	0	73	10	21
2019	IS-02	63	12	9	6	6	0	4	78	12	244
2019	IS-03	64	13	7	5	6	1	5	81	12	639
2019	IS-04	75	10	5	3	3	0	3	88	7	901
2019	IS-05	80	9	3	2	1	0	4	94	3	716
2019	IS-06	89	8	2	0	0	0	1	98	0	382
2018	IS	71	11	5	3	4	0	4	86	8	2632
2018	IS-01	43	37	4	9	8	0	0	79	17	24
2018	IS-02	55	14	10	8	8	0	5	73	17	222
2018	IS-03	61	12	7	5	7	1	6	79	14	555
2018	IS-04	71	12	6	3	4	0	4	86	8	805
2018	IS-05	81	10	2	2	2	0	4	94	4	605
2018	IS-06	83	8	5	1	1	0	3	94	1	352
2017	IS	69	14	5	4	5	0	4	86	9	2613
2017	IS-02	46	16	11	9	15	1	2	64	24	215
2017	IS-03	58	15	8	5	8	1	5	77	14	579
2017	IS-04	68	15	5	4	3	0	4	87	7	842
2017	IS-05	80	12	2	2	1	0	3	95	2	590
2017	IS-06	82	10	2	2	2	0	3	95	3	329

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	29	16	6	3	0	1	74	9	3040
2020	IS-01	50	26	7	11	6	0	0	76	17	39
2020	IS-02	48	25	16	6	4	0	1	73	10	227
2020	IS-03	42	28	18	7	3	0	1	71	10	639
2020	IS-04	40	33	16	8	3	0	1	74	10	950
2020	IS-05	45	29	15	5	4	0	2	75	9	708
2020	IS-06	48	26	18	4	2	0	1	75	7	424
2019	IS	51	29	13	4	2	0	1	81	6	2986
2019	IS-01	32	46	19	0	3	0	0	78	3	21
2019	IS-02	46	30	14	7	3	0	0	76	10	243
2019	IS-03	49	27	15	4	3	0	1	78	7	638
2019	IS-04	49	31	12	5	2	0	2	81	6	902
2019	IS-05	53	28	12	4	1	0	2	82	6	714
2019	IS-06	57	26	11	3	1	0	1	84	5	380
2018	IS	46	29	15	5	2	0	2	77	7	2629
2018	IS-01	39	41	16	4	0	0	0	80	4	24
2018	IS-02	48	26	17	6	1	0	2	76	7	221
2018	IS-03	40	28	19	5	4	1	2	71	9	556
2018	IS-04	44	30	16	6	2	0	2	76	8	804
2018	IS-05	49	31	11	4	2	0	2	82	6	603
2018	IS-06	53	26	14	4	2	0	2	80	6	352
2017	IS	49	30	14	4	2	0	2	80	6	2607
2017	IS-02	46	26	18	5	4	1	1	73	9	215
2017	IS-03	45	32	14	3	2	1	3	80	5	579
2017	IS-04	46	32	14	5	2	0	2	79	7	836
2017	IS-05	53	27	12	5	1	0	1	81	6	590
2017	IS-06	55	28	12	3	2	0	0	83	5	329

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	41	21	6	2	70	9	3033
2020	IS-01	57	22	13	6	2	79	8	39
2020	IS-02	34	43	17	5	1	77	6	227
2020	IS-03	31	41	19	5	3	73	8	636
2020	IS-04	27	39	23	8	3	66	10	950
2020	IS-05	24	44	21	8	3	69	10	705
2020	IS-06	26	44	23	4	2	70	7	423

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	32	38	15	5	0	42	20	3038
2020	IS-01	24	32	36	5	3	0	56	8	39
2020	IS-02	19	41	30	8	2	0	60	10	226
2020	IS-03	13	37	37	9	4	0	51	13	638
2020	IS-04	10	33	38	15	4	0	43	18	950
2020	IS-05	7	26	41	19	7	0	33	26	708
2020	IS-06	6	26	35	25	8	0	32	33	424
2019	IS	14	35	36	11	4	0	49	16	2994
2019	IS-01	20	33	41	0	5	0	54	5	21
2019	IS-02	23	38	30	6	2	0	62	8	243
2019	IS-03	18	38	30	10	4	1	56	14	640
2019	IS-04	13	36	39	9	4	0	48	13	903
2019	IS-05	11	32	38	14	5	0	43	19	715
2019	IS-06	9	30	38	17	6	0	39	23	383
2018	IS	10	32	39	14	5	0	42	19	2647
2018	IS-01	26	28	34	8	4	0	54	12	24
2018	IS-02	19	42	28	8	3	0	61	11	222
2018	IS-03	12	38	36	12	2	0	50	14	555
2018	IS-04	9	30	43	12	5	0	39	17	811
2018	IS-05	9	29	39	18	5	0	38	23	609
2018	IS-06	6	26	40	18	10	0	32	28	356
2017	IS	7	29	41	16	7	0	36	23	2624
2017	IS-02	11	32	38	15	3	0	44	18	215
2017	IS-03	9	32	42	12	5	0	42	16	580
2017	IS-04	5	31	42	15	6	0	37	21	843
2017	IS-05	7	28	41	17	8	0	34	25	596
2017	IS-06	4	20	39	23	14	0	24	37	331

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	22	39	20	8	0	28	33	3035
2020	IS-01	11	18	39	22	9	0	32	29	39
2020	IS-02	5	17	39	27	11	0	39	22	226
2020	IS-03	7	15	41	25	12	0	38	21	637
2020	IS-04	10	21	39	22	8	0	30	31	948
2020	IS-05	13	29	39	14	5	0	19	42	708
2020	IS-06	19	28	34	15	4	0	19	47	425
2019	IS	8	18	40	24	9	0	33	26	2971
2019	IS-01	5	23	43	18	11	0	29	28	21
2019	IS-02	6	13	39	29	13	0	43	19	240
2019	IS-03	7	15	39	26	13	1	39	21	634
2019	IS-04	7	19	42	24	9	0	33	25	896
2019	IS-05	9	19	43	22	7	0	29	28	706
2019	IS-06	12	25	38	19	7	0	26	36	385
2018	IS	9	21	40	21	9	0	31	29	2626
2018	IS-01	8	9	42	19	22	0	42	17	24
2018	IS-02	6	15	38	28	14	0	42	20	223
2018	IS-03	8	16	38	26	12	0	38	24	558
2018	IS-04	7	20	42	22	9	0	31	27	803
2018	IS-05	10	24	41	18	7	0	24	34	602
2018	IS-06	13	25	40	16	6	0	22	38	346
2017	IS	9	20	42	21	8	0	29	29	2619
2017	IS-02	7	16	38	27	12	1	39	23	215
2017	IS-03	7	16	40	23	13	0	36	23	580
2017	IS-04	8	19	44	21	7	0	28	28	839
2017	IS-05	9	23	43	19	5	0	24	33	596
2017	IS-06	13	26	41	16	3	1	20	39	330

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	49	20	1	63	37	3040
2020	IS-01	28	36	26	10	57	43	39
2020	IS-02	22	54	21	2	71	29	227
2020	IS-03	28	51	20	2	64	36	639
2020	IS-04	29	49	21	1	63	37	949
2020	IS-05	33	48	18	1	60	40	708
2020	IS-06	31	50	19	0	62	38	425

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	40	60	885
2020	IS-01	63	37	11
2020	IS-02	51	49	50
2020	IS-03	44	56	175
2020	IS-04	41	59	270
2020	IS-05	37	63	232
2020	IS-06	29	71	133

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	20	13	9	7	1	9	68	17	3033
2020	IS-01	57	8	2	0	3	10	20	93	4	39
2020	IS-02	47	19	8	4	4	3	15	81	10	226
2020	IS-03	41	19	12	8	6	1	11	69	17	638
2020	IS-04	40	19	14	9	7	1	9	66	18	949
2020	IS-05	36	24	14	12	8	1	5	64	21	705
2020	IS-06	44	19	16	8	6	0	7	68	15	423
2019	IS	36	19	17	11	11	1	6	58	24	2949
2019	IS-01	22	20	25	9	5	4	14	52	17	21
2019	IS-02	41	16	15	7	9	2	11	65	18	242
2019	IS-03	40	16	15	10	10	1	8	62	22	633
2019	IS-04	35	19	17	12	11	0	5	58	25	897
2019	IS-05	30	21	17	13	13	1	5	55	27	705
2019	IS-06	36	20	18	11	10	1	4	59	23	380
2018	IS	36	17	17	11	11	1	7	58	24	2640
2018	IS-01	68	5	12	4	8	0	4	75	12	24
2018	IS-02	43	17	10	8	9	2	10	68	20	222
2018	IS-03	40	16	14	11	9	1	9	61	23	557
2018	IS-04	34	19	19	10	11	0	6	57	22	808
2018	IS-05	32	18	17	14	14	0	5	53	29	602
2018	IS-06	36	16	20	12	9	1	7	56	23	356

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	23	16	21	22	1	5	36	47	883
2020	IS-01	10	17	35	19	19	0	0	27	38	11
2020	IS-02	20	21	10	30	12	2	4	44	46	50
2020	IS-03	12	22	16	22	21	1	5	37	46	175
2020	IS-04	11	24	17	19	24	1	5	36	45	270
2020	IS-05	9	23	16	22	23	1	6	34	48	231
2020	IS-06	13	23	12	21	24	2	4	39	48	132

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	18	15	22	33	1	4	26	58	884
2020	IS-01	10	39	40	0	11	0	0	49	11	11
2020	IS-02	15	25	8	35	12	0	4	43	49	50
2020	IS-03	9	19	19	16	32	2	3	29	51	175
2020	IS-04	7	18	12	25	33	2	4	26	61	270
2020	IS-05	6	17	17	20	36	1	4	24	58	231
2020	IS-06	4	15	13	23	43	1	2	19	68	133

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark