2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - IN

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	36	35	14	7	6	1	72	13	849
2020	IN-01	37	35	14	6	6	1	73	13	512
2020	IN-02	26	44	13	13	5	0	69	18	101
2019	IN	34	35	16	8	6	0	69	14	669
2019	IN-01	34	35	16	8	7	0	69	15	364
2019	IN-02	34	28	21	11	6	0	62	17	53
2018	IN	30	38	17	8	6	0	69	15	715
2018	IN-01	31	35	16	9	9	0	66	18	267
2018	IN-02	19	49	18	10	4	0	68	15	68
2017	IN	34	40	12	8	6	0	74	14	818
2017	IN-01	36	39	12	7	6	0	75	13	571
2017	IN-02	28	44	15	9	4	0	72	13	75
2014	IN	29	44	15	7	5	0	73	12	831
2014	IN-01	31	39	15	9	4	0	71	14	233
2014	IN-02	21	56	8	6	10	0	77	15	52

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	23	34	19	12	10	1	58	23	847
2020	IN-01	24	34	19	10	11	1	59	21	511
2020	IN-02	14	39	19	20	9	0	52	29	101
2019	IN	22	33	20	13	12	0	55	25	669
2019	IN-01	24	27	23	12	13	0	52	25	364
2019	IN-02	21	38	17	15	9	0	58	25	53
2018	IN	19	33	18	14	17	0	51	31	716
2018	IN-01	19	33	15	13	19	1	52	33	267
2018	IN-02	13	34	22	13	18	0	47	31	68
2017	IN	20	35	18	15	12	0	56	27	818
2017	IN-01	21	34	18	15	12	0	54	27	571
2017	IN-02	17	31	23	17	12	0	48	29	75

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	53	29	11	4	2	0	83	6	834
2020	IN-01	53	30	12	3	2	0	83	5	506
2020	IN-02	53	35	5	6	1	0	88	7	99
2019	IN	51	29	14	3	2	0	80	6	668
2019	IN-01	48	27	16	4	3	1	76	7	364
2019	IN-02	51	36	8	4	2	0	87	6	53
2018	IN	47	33	13	4	3	0	81	7	716
2018	IN-01	45	34	10	6	4	0	79	11	267
2018	IN-02	40	43	15	1	1	0	82	3	68
2017	IN	53	31	11	3	2	0	84	6	816
2017	IN-01	54	29	10	4	3	0	84	7	570
2017	IN-02	52	36	8	3	1	0	88	4	75
2014	IN	61	26	9	2	1	0	88	4	835
2014	IN-01	56	27	12	3	2	0	84	4	233
2014	IN-02	54	31	10	4	2	0	85	6	52

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	40	36	12	7	4	0	77	11	847
2020	IN-01	39	37	13	7	4	1	76	11	511
2020	IN-02	32	47	8	9	5	0	78	14	101
2019	IN	38	36	15	7	4	0	74	11	668
2019	IN-01	37	34	17	7	5	0	70	12	364
2019	IN-02	38	42	9	9	2	0	79	11	53
2018	IN	35	38	14	7	6	0	73	12	714
2018	IN-01	34	36	15	6	9	0	70	15	266
2018	IN-02	24	49	21	3	4	0	72	7	68
2017	IN	42	35	13	6	5	0	76	10	817
2017	IN-01	44	33	14	5	4	0	77	9	571
2017	IN-02	40	37	12	5	5	0	77	11	75
2014	IN	41	37	12	6	3	0	78	10	832
2014	IN-01	39	35	12	9	5	0	74	14	233
2014	IN-02	29	54	12	4	2	0	83	6	52

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	35	30	18	8	7	1	0	66	15	845
2020	IN-01	36	29	19	7	7	2	0	66	14	510
2020	IN-02	27	35	20	14	5	0	0	61	19	101
2019	IN	30	27	19	14	9	1	0	58	24	671
2019	IN-01	30	25	19	14	11	1	0	55	25	367
2019	IN-02	26	30	20	19	6	0	0	56	24	54
2018	IN	26	29	20	12	12	1	0	56	24	725
2018	IN-01	26	29	17	13	15	0	0	55	28	269
2018	IN-02	13	26	35	10	13	3	0	40	24	69
2017	IN	28	33	19	9	10	0	1	62	19	818
2017	IN-01	30	32	19	8	9	1	1	63	17	570
2017	IN-02	18	36	21	11	13	1	0	55	24	76
2014	IN	28	33	20	11	8	0	1	61	19	844
2014	IN-01	33	30	16	11	10	0	0	63	21	236
2014	IN-02	23	38	21	15	4	0	0	60	19	53

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	35	31	17	9	7	1	0	66	16	841
2020	IN-01	35	32	17	8	6	1	0	68	15	508
2020	IN-02	27	34	19	13	6	0	0	62	19	99
2019	IN	30	31	18	12	9	0	0	62	21	671
2019	IN-01	31	28	19	12	10	0	0	59	22	366
2019	IN-02	25	38	17	13	8	0	0	62	21	53
2018	IN	25	32	20	13	10	1	0	58	22	725
2018	IN-01	25	33	16	13	12	0	0	58	25	269
2018	IN-02	14	35	26	12	13	0	0	49	25	69
2017	IN	28	36	17	11	7	0	0	65	18	817
2017	IN-01	30	36	16	11	7	0	1	66	18	569
2017	IN-02	21	33	21	13	9	3	0	55	23	76
2014	IN	29	35	18	10	6	1	0	65	17	842
2014	IN-01	33	34	15	11	7	0	0	67	18	235
2014	IN-02	26	36	23	11	4	0	0	62	15	53

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	24	18	25	13	9	9	2	47	25	847
2020	IN-01	25	16	26	13	10	9	2	45	26	510
2020	IN-02	20	20	26	19	12	4	0	41	32	101
2019	IN	25	17	17	12	17	11	2	47	33	672
2019	IN-01	25	15	17	11	19	12	2	46	34	367
2019	IN-02	28	23	15	11	19	2	2	53	31	53
2018	IN	17	18	20	18	18	7	2	39	39	725
2018	IN-01	17	17	20	15	21	8	2	38	40	269
2018	IN-02	12	17	20	19	20	12	0	33	44	69
2017	IN	20	19	21	13	16	8	2	44	33	818
2017	IN-01	20	20	19	14	16	9	2	45	34	570
2017	IN-02	26	14	22	13	12	11	1	46	28	76
2014	IN	21	20	20	13	15	8	3	46	32	841
2014	IN-01	21	17	20	12	19	7	3	43	34	235
2014	IN-02	15	15	25	21	15	8	2	33	40	53

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	16	17	22	6	9	5	25	48	21	843
2020	IN-01	16	16	22	6	9	5	26	46	22	509
2020	IN-02	18	29	25	6	8	3	10	55	16	99
2019	IN	15	17	18	8	12	4	26	46	29	667
2019	IN-01	14	13	18	8	15	4	28	41	33	364
2019	IN-02	20	33	24	7	7	0	7	58	16	54

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	32	28	17	9	7	3	3	64	17	847
2020	IN-01	32	28	17	10	6	4	4	64	18	511
2020	IN-02	33	29	19	9	9	2	0	63	18	101
2019	IN	35	33	12	12	6	1	1	69	19	669
2019	IN-01	35	32	13	13	6	1	1	67	20	364
2019	IN-02	19	50	9	15	7	0	0	69	22	54
2018	IN	35	34	12	11	7	1	0	69	18	722
2018	IN-01	33	36	13	9	9	0	0	70	17	268
2018	IN-02	25	32	22	14	6	1	0	57	21	69
2017	IN	40	35	9	11	4	1	0	76	15	817
2017	IN-01	43	34	9	9	4	1	0	78	13	569
2017	IN-02	22	42	7	25	3	1	0	65	28	76
2014	IN	39	37	10	10	4	0	0	77	14	841
2014	IN-01	39	36	10	9	5	0	0	75	14	236
2014	IN-02	29	38	15	17	0	0	0	67	17	52

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	38	28	17	10	5	2	1	67	15	848
2020	IN-01	38	28	16	10	5	2	1	68	16	511
2020	IN-02	30	37	17	11	5	1	0	67	16	101
2019	IN	38	29	16	10	6	0	0	68	16	671
2019	IN-01	39	30	16	9	7	0	0	69	16	365
2019	IN-02	33	28	19	13	7	0	0	61	20	54
2018	IN	37	30	14	11	7	0	0	67	19	722
2018	IN-01	37	31	12	10	10	0	0	69	20	268
2018	IN-02	25	33	19	16	7	0	0	58	23	69
2017	IN	41	31	13	8	6	0	0	72	14	819
2017	IN-01	43	30	13	9	5	1	0	73	14	571
2017	IN-02	32	32	18	8	11	0	0	63	18	76
2014	IN	44	30	13	7	5	0	0	75	13	840
2014	IN-01	47	31	8	8	6	0	0	78	14	236
2014	IN-02	41	27	24	4	4	0	0	69	8	51

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	32	21	15	6	6	19	1	67	15	847
2020	IN-01	31	22	14	5	6	20	1	67	15	510
2020	IN-02	31	26	21	7	5	10	1	63	13	101
2019	IN	28	25	17	11	8	11	0	60	21	666
2019	IN-01	28	24	17	11	9	10	0	59	22	363
2019	IN-02	33	27	19	15	6	0	0	60	21	52
2018	IN	21	28	19	11	11	9	1	54	25	712
2018	IN-01	21	28	16	9	14	10	1	55	26	263
2018	IN-02	17	28	23	14	10	6	1	48	27	69
2017	IN	26	29	15	8	8	12	1	64	19	812
2017	IN-01	29	27	15	8	7	12	2	65	17	566
2017	IN-02	18	33	16	22	9	1	0	52	32	76
2014	IN	28	28	17	9	7	10	1	63	18	827
2014	IN-01	30	33	11	8	9	8	0	69	18	231
2014	IN-02	19	30	25	13	11	2	0	50	25	53

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	31	26	16	11	8	8	1	63	20	844
2020	IN-01	31	27	16	8	7	10	1	65	17	509
2020	IN-02	26	31	17	16	10	1	0	57	26	101
2019	IN	25	30	19	13	10	2	0	57	23	667
2019	IN-01	24	31	17	14	12	2	0	57	26	364
2019	IN-02	29	29	27	8	8	0	0	58	15	52
2018	IN	21	28	20	16	12	2	0	50	29	714
2018	IN-01	23	28	18	13	16	2	0	52	30	265
2018	IN-02	16	22	29	22	12	0	0	38	33	69
2017	IN	25	32	16	14	11	3	0	58	25	811
2017	IN-01	27	31	15	13	11	3	1	59	25	565
2017	IN-02	20	25	18	22	13	1	0	45	36	76
2014	IN	27	31	20	12	8	2	1	59	20	830
2014	IN-01	29	31	17	13	9	1	0	61	22	233
2014	IN-02	19	26	26	19	9	0	0	45	28	53

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	22	25	18	12	9	12	1	54	24	845
2020	IN-01	22	24	19	10	9	14	2	54	23	510
2020	IN-02	17	36	15	17	14	2	0	54	31	101
2019	IN	17	29	19	17	11	7	0	49	30	667
2019	IN-01	17	28	16	18	13	8	0	48	34	363
2019	IN-02	17	31	27	17	8	0	0	48	25	52
2018	IN	15	24	21	19	13	8	0	42	35	715
2018	IN-01	16	24	19	15	17	8	0	44	35	265
2018	IN-02	6	29	32	14	14	4	0	36	30	69
2017	IN	16	31	18	16	10	9	0	52	28	816
2017	IN-01	18	30	17	16	9	9	0	53	28	570
2017	IN-02	8	38	17	18	16	3	0	47	35	76
2014	IN	16	32	23	13	8	8	0	52	23	837
2014	IN-01	18	32	23	9	11	7	0	54	21	233
2014	IN-02	11	30	25	25	8	2	0	42	33	53

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	23	26	16	14	13	8	53	30	846
2020	IN-01	23	27	16	12	13	9	55	27	509
2020	IN-02	15	34	16	19	15	2	49	34	101
2019	IN	15	28	17	19	15	6	46	35	668
2019	IN-01	16	26	17	20	16	5	44	38	365
2019	IN-02	10	31	23	27	10	0	40	37	52
2018	IN	14	24	18	21	19	4	40	42	713
2018	IN-01	15	24	18	22	18	3	40	41	265
2018	IN-02	6	28	16	25	24	1	34	49	68
2017	IN	16	30	17	17	14	5	49	33	816
2017	IN-01	19	30	16	16	15	5	51	32	570
2017	IN-02	9	33	26	14	17	0	42	32	76
2014	IN	16	30	18	20	10	5	49	32	836
2014	IN-01	18	31	18	19	11	3	51	31	233
2014	IN-02	9	32	15	28	13	2	42	42	53

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	21	32	21	12	10	2	1	55	23	847
2020	IN-01	20	33	21	12	10	3	1	55	23	511
2020	IN-02	13	41	17	15	13	1	1	55	28	101
2019	IN	22	29	16	17	15	1	0	51	33	669
2019	IN-01	23	24	17	19	16	1	0	48	35	364
2019	IN-02	13	34	15	23	15	0	0	47	38	53
2018	IN	21	27	17	18	17	1	0	48	35	715
2018	IN-01	22	25	17	13	21	1	0	48	35	267
2018	IN-02	15	29	13	22	19	1	0	45	42	68
2017	IN	19	34	16	18	14	0	0	53	31	817
2017	IN-01	19	34	15	18	13	0	0	54	31	570
2017	IN-02	15	35	13	24	13	0	0	49	37	75
2014	IN	20	33	18	15	13	0	0	54	28	833
2014	IN-01	24	33	15	15	13	0	0	57	28	233
2014	IN-02	17	23	23	19	17	0	0	40	37	52

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	36	38	12	12	3	0	74	15	840
2020	IN-01	37	40	10	10	2	0	77	12	507
2020	IN-02	21	47	17	11	5	0	67	16	101
2019	IN	39	38	12	8	3	0	76	11	668
2019	IN-01	37	39	12	9	4	0	76	12	363
2019	IN-02	25	43	21	9	2	0	68	11	53
2018	IN	37	40	11	8	3	1	77	12	714
2018	IN-01	38	38	8	9	6	1	77	15	266
2018	IN-02	21	37	19	19	4	0	57	24	68
2017	IN	43	41	7	7	3	0	83	10	817
2017	IN-01	48	37	7	5	3	0	85	8	571
2017	IN-02	21	48	9	19	3	0	69	21	75

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	28	29	16	11	7	3	4	62	20	848
2020	IN-01	28	28	16	11	8	4	5	61	21	511
2020	IN-02	32	30	15	15	8	0	1	62	23	101
2019	IN	35	31	13	13	7	0	0	67	20	670
2019	IN-01	36	31	13	13	7	0	0	68	20	365
2019	IN-02	28	24	19	24	6	0	0	52	30	54
2018	IN	37	35	10	9	8	0	0	72	18	723
2018	IN-01	39	32	11	8	9	0	0	72	17	268
2018	IN-02	22	38	20	7	12	1	0	60	19	69
2017	IN	42	32	10	10	6	0	0	74	16	818
2017	IN-01	46	29	9	10	6	0	0	75	15	570
2017	IN-02	28	38	11	16	8	0	0	66	24	76
2014	IN	42	35	10	7	5	0	0	77	12	837
2014	IN-01	44	36	8	6	6	0	0	81	12	232
2014	IN-02	33	31	21	12	4	0	0	63	15	52

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	33	37	11	13	6	71	18	839
2020	IN-01	36	39	9	12	4	75	16	503
2020	IN-02	21	34	21	13	12	54	25	101
2019	IN	38	40	8	12	3	78	15	668
2019	IN-01	41	40	8	9	2	81	11	364
2019	IN-02	19	36	8	30	8	55	38	53
2018	IN	35	46	7	9	3	81	12	713
2018	IN-01	42	42	4	8	3	85	11	266
2018	IN-02	10	43	18	19	10	53	29	68
2017	IN	37	44	6	10	3	80	13	816
2017	IN-01	41	42	6	8	3	83	11	570
2017	IN-02	13	45	12	21	8	59	29	75
2014	IN	32	45	9	11	4	76	15	834
2014	IN-01	32	48	7	9	4	80	13	233
2014	IN-02	15	31	21	23	10	46	33	52

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	21	19	25	7	7	9	12	51	18	843
2020	IN-01	20	18	26	7	8	9	12	49	18	509
2020	IN-02	24	25	25	13	4	5	4	54	19	100

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	16	19	21	12	11	17	4	44	29	838
2020	IN-01	17	20	19	14	11	16	4	46	30	502
2020	IN-02	14	22	26	13	15	7	3	40	31	100
2019	IN	11	16	24	15	19	12	3	32	40	672
2019	IN-01	12	14	24	14	21	11	3	30	41	366
2019	IN-02	4	20	31	22	19	4	0	25	42	54
2018	IN	10	17	22	17	23	9	2	30	45	720
2018	IN-01	10	19	21	18	23	8	3	32	45	266
2018	IN-02	4	14	25	19	35	3	0	19	55	69
2017	IN	10	17	23	16	19	11	4	31	41	818
2017	IN-01	11	16	22	15	19	12	4	32	41	570
2017	IN-02	4	17	18	25	26	5	4	23	57	76
2014	IN	10	17	25	16	17	12	4	31	40	839
2014	IN-01	11	19	23	21	15	9	3	34	41	235
2014	IN-02	0	25	23	28	21	2	2	25	51	53

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	15	18	18	13	16	13	7	42	36	846
2020	IN-01	17	18	16	13	16	14	5	43	36	510
2020	IN-02	13	22	22	14	20	5	5	38	37	101
2019	IN	11	18	19	14	24	8	6	34	44	672
2019	IN-01	12	18	20	12	28	7	4	33	45	366
2019	IN-02	4	28	17	22	24	4	2	33	49	54
2018	IN	8	20	18	17	26	6	5	31	49	725
2018	IN-01	8	22	18	17	25	3	6	33	47	269
2018	IN-02	7	25	13	16	36	3	0	33	54	69
2017	IN	8	18	19	17	26	7	6	30	49	819
2017	IN-01	8	17	18	18	25	7	6	29	50	571
2017	IN-02	5	26	16	17	32	1	3	33	51	76
2014	IN	10	18	20	18	21	7	5	32	45	843
2014	IN-01	15	16	14	23	20	9	3	35	48	235
2014	IN-02	8	17	21	19	30	4	2	26	52	53

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	43	19	12	7	5	2	12	72	14	846
2020	IN-01	45	18	12	7	5	2	12	72	14	509
2020	IN-02	41	21	20	6	4	0	9	67	11	101
2019	IN	40	21	13	7	5	3	11	71	14	669
2019	IN-01	40	20	15	7	6	4	9	68	15	365
2019	IN-02	44	24	13	7	6	2	4	73	14	54

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	43	15	12	5	6	7	12	71	14	845
2020	IN-01	45	15	12	5	7	6	12	72	14	509
2020	IN-02	39	22	20	8	6	0	6	64	15	101
2019	IN	35	14	15	9	9	7	12	60	22	671
2019	IN-01	35	13	15	9	10	5	12	58	23	365
2019	IN-02	28	21	23	11	6	8	4	55	19	53

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	68	6	5	2	2	6	11	90	5	844
2020	IN-01	69	7	5	2	2	5	11	90	5	508
2020	IN-02	74	7	6	4	2	1	6	87	6	101
2019	IN	63	8	5	3	4	7	9	85	9	671
2019	IN-01	63	8	5	4	6	7	8	83	12	366
2019	IN-02	75	6	8	0	2	2	8	90	2	53

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	60	8	6	2	3	5	16	85	7	844
2020	IN-01	61	8	6	3	4	3	15	85	8	507
2020	IN-02	72	5	5	2	1	1	14	91	3	101
2019	IN	62	8	5	3	4	4	15	86	8	671
2019	IN-01	61	8	5	4	5	4	15	83	11	365
2019	IN-02	68	13	8	0	2	0	9	90	2	53

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	13	24	24	20	16	3	1	38	37	844
2020	IN-01	11	26	22	20	16	3	2	39	37	509
2020	IN-02	8	33	27	16	15	2	0	41	31	101
2019	IN	14	25	18	22	20	1	0	40	42	669
2019	IN-01	15	23	16	23	22	1	0	38	46	364
2019	IN-02	15	47	6	17	15	0	0	62	32	53
2018	IN	9	25	21	19	24	1	1	35	44	714
2018	IN-01	8	27	17	18	27	1	2	36	47	265
2018	IN-02	16	29	15	21	18	1	0	46	39	68
2017	IN	12	30	18	19	21	0	1	42	40	816
2017	IN-01	14	30	16	18	21	1	1	44	40	570
2017	IN-02	11	40	13	23	13	0	0	51	36	75
2014	IN	12	31	19	21	16	0	1	44	37	833
2014	IN-01	16	27	15	24	17	0	1	44	41	231
2014	IN-02	17	40	19	15	8	0	0	58	23	52

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	16	22	26	16	16	1	2	40	33	847
2020	IN-01	14	23	26	15	17	1	3	39	34	510
2020	IN-02	21	28	23	16	10	1	2	50	27	101
2019	IN	14	23	20	20	20	1	1	38	41	669
2019	IN-01	15	19	19	22	25	1	1	34	47	364
2019	IN-02	21	40	19	9	9	2	0	62	19	53
2018	IN	11	24	20	21	22	0	1	36	44	716
2018	IN-01	10	21	19	21	28	0	1	32	49	267
2018	IN-02	16	38	18	19	9	0	0	54	28	68
2017	IN	15	29	18	18	18	1	1	45	37	814
2017	IN-01	16	29	17	18	19	1	1	45	38	568
2017	IN-02	21	31	21	16	11	0	0	52	27	75
2014	IN	16	26	24	17	16	1	2	42	33	834
2014	IN-01	19	19	25	19	18	0	1	38	37	232
2014	IN-02	23	38	25	10	4	0	0	62	13	52

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	28	38	18	11	5	1	0	66	16	839
2020	IN-01	28	38	18	11	5	0	0	67	15	507
2020	IN-02	15	45	20	11	10	0	0	59	21	101
2019	IN	23	36	21	12	8	1	0	60	19	669
2019	IN-01	24	32	20	15	9	1	0	57	24	364
2019	IN-02	17	43	23	9	6	2	0	62	15	53
2018	IN	21	33	21	16	8	0	0	55	24	715
2018	IN-01	22	35	17	16	9	0	0	57	26	267
2018	IN-02	10	34	28	18	10	0	0	44	28	68
2017	IN	22	40	18	11	8	0	1	63	19	812
2017	IN-01	24	39	17	11	8	0	1	64	19	566
2017	IN-02	16	41	23	12	7	1	0	58	19	75
2014	IN	24	36	19	13	6	1	1	61	20	831
2014	IN-01	26	36	20	12	6	0	1	62	18	233
2014	IN-02	23	33	21	21	0	2	0	57	22	52

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	10	25	21	16	11	14	2	43	32	836
2020	IN-01	12	24	21	16	11	14	2	42	32	503
2020	IN-02	7	38	20	16	10	6	2	49	29	98
2019	IN	9	22	20	20	18	9	2	35	43	673
2019	IN-01	10	19	19	22	20	9	1	32	47	367
2019	IN-02	6	37	30	17	7	4	0	44	25	54
2018	IN	7	17	24	24	19	7	1	27	46	725
2018	IN-01	7	14	22	27	21	7	2	23	52	269
2018	IN-02	10	29	29	25	7	0	0	39	32	69
2017	IN	8	24	23	19	17	7	2	35	40	819
2017	IN-01	9	22	23	20	17	7	2	34	41	571
2017	IN-02	8	38	16	25	11	1	1	47	36	76

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	33	29	17	10	9	1	1	63	19	843
2020	IN-01	36	30	15	11	7	1	1	67	18	509
2020	IN-02	21	33	19	12	15	1	0	54	27	101
2019	IN	31	31	14	13	9	1	1	64	22	669
2019	IN-01	33	30	15	11	9	1	1	64	21	364
2019	IN-02	23	36	11	19	9	0	2	60	29	53
2018	IN	28	31	14	12	13	1	1	61	25	715
2018	IN-01	31	30	10	12	14	1	1	62	27	267
2018	IN-02	27	30	10	18	15	0	0	57	33	67
2017	IN	30	29	17	13	10	0	1	60	23	818
2017	IN-01	31	28	16	13	11	0	1	60	24	571
2017	IN-02	21	29	20	15	15	0	0	51	29	75
2014	IN	29	32	16	13	9	1	1	61	22	831
2014	IN-01	31	32	16	11	10	0	0	63	21	231
2014	IN-02	21	37	12	21	10	0	0	58	31	52

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	56	24	10	3	1	1	5	85	4	845
2020	IN-01	61	24	8	3	1	1	4	88	3	509
2020	IN-02	38	32	16	9	6	0	0	69	15	101
2019	IN	52	26	10	2	1	1	8	86	3	667
2019	IN-01	55	26	8	1	1	1	8	89	2	363
2019	IN-02	25	28	34	6	2	0	6	56	8	53
2018	IN	58	24	9	2	1	1	6	88	3	716
2018	IN-01	63	23	6	1	0	0	6	92	2	267
2018	IN-02	31	34	21	10	1	0	3	67	12	68
2017	IN	55	25	7	2	1	1	9	89	3	816
2017	IN-01	57	23	6	2	1	1	11	90	2	570
2017	IN-02	36	39	17	5	1	0	1	76	7	75
2014	IN	52	28	9	1	1	1	9	88	2	833
2014	IN-01	55	27	9	0	0	0	8	90	0	232
2014	IN-02	25	58	13	2	0	0	2	84	2	52

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	29	71	846
2020	IN-01	29	71	511
2020	IN-02	23	77	100

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	20	13	15	5	7	12	27	55	21	838
2020	IN-01	22	13	15	6	8	12	26	54	22	502
2020	IN-02	14	22	19	5	7	7	27	54	18	101

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IN	19	38	43	848
2020	IN-01	21	36	43	512
2020	IN-02	19	40	42	101
2019	IN	23	46	31	664
2019	IN-01	24	43	33	364
2019	IN-02	28	46	26	54
2018	IN	24	45	32	710
2018	IN-01	23	46	31	265
2018	IN-02	26	49	25	68
2017	IN	17	49	34	811
2017	IN-01	16	49	35	565
2017	IN-02	17	55	28	75
2014	IN	22	49	28	832
2014	IN-01	26	44	30	234
2014	IN-02	15	52	33	52

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IN	13	19	22	8	28	10	163
2020	IN-01	9	19	25	9	28	9	108
2020	IN-02	16	37	16	0	16	16	19
2019	IN	21	11	37	13	3	15	150
2019	IN-01	14	7	45	14	2	17	84
2019	IN-02	0	40	40	0	0	20	15
2018	IN	24	11	35	13	5	11	170
2018	IN-01	22	5	37	19	8	8	59
2018	IN-02	16	21	32	5	11	16	19
2017	IN	32	4	27	19	4	14	138
2017	IN-01	27	6	30	18	6	13	89
2017	IN-02	23	0	23	38	0	15	13
2014	IN	30	12	18	27	9999	13	180
2014	IN-01	14	14	17	37	9999	19	59

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	46	36	10	5	2	0	83	7	842
2020	IN-01	47	37	10	5	2	0	84	7	507
2020	IN-02	44	37	12	4	3	0	81	7	100
2019	IN	46	34	11	5	3	1	81	8	668
2019	IN-01	44	35	11	7	3	1	79	10	364
2019	IN-02	40	34	19	8	0	0	74	8	53
2018	IN	45	36	10	6	3	0	81	9	714
2018	IN-01	47	33	9	6	5	1	81	11	266
2018	IN-02	43	37	9	10	1	0	79	12	68
2017	IN	48	35	9	5	2	0	84	7	816
2017	IN-01	51	34	9	4	2	0	85	6	569
2017	IN-02	41	40	7	9	3	0	81	12	75
2014	IN	44	41	8	5	2	0	85	7	834
2014	IN-01	42	45	7	4	2	0	87	6	233
2014	IN-02	35	50	8	4	4	0	85	8	52

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	29	35	17	9	5	4	0	67	15	844
2020	IN-01	29	37	17	7	5	4	1	69	13	509
2020	IN-02	23	37	13	22	5	1	0	60	27	101
2019	IN	24	36	19	12	6	2	0	62	19	672
2019	IN-01	24	36	19	13	7	2	0	61	20	366
2019	IN-02	22	30	24	17	7	0	0	52	24	54
2018	IN	21	38	19	12	8	1	0	60	20	721
2018	IN-01	25	34	18	10	10	1	0	60	21	268
2018	IN-02	13	41	17	20	9	0	0	54	29	69
2017	IN	24	39	18	12	5	2	1	64	18	815
2017	IN-01	27	39	17	10	5	1	1	68	15	568
2017	IN-02	15	37	19	21	5	3	0	53	27	75
2014	IN	27	41	16	9	5	1	0	69	15	844
2014	IN-01	31	38	14	10	5	1	0	70	15	235
2014	IN-02	17	51	9	13	9	0	0	68	23	53

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	9	17	29	22	18	2	3	42	28	844
2020	IN-01	6	16	29	23	20	3	3	46	24	511
2020	IN-02	21	30	29	11	7	1	2	18	52	101
2019	IN	6	11	32	26	20	2	3	48	18	666
2019	IN-01	5	11	31	26	22	2	4	50	17	364
2019	IN-02	12	15	48	17	6	0	2	24	27	52
2018	IN	7	16	24	24	21	2	5	49	25	713
2018	IN-01	9	14	25	24	21	3	5	48	25	267
2018	IN-02	9	19	40	21	9	1	1	30	29	68
2017	IN	4	11	30	25	23	2	4	52	17	814
2017	IN-01	4	10	27	25	25	2	5	55	16	567
2017	IN-02	7	17	45	19	12	0	0	31	24	75
2014	IN	4	14	30	28	19	1	4	49	19	831
2014	IN-01	3	13	31	27	23	0	3	52	16	233
2014	IN-02	4	21	38	29	4	2	2	34	26	52

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	9	12	22	23	24	6	3	52	23	841
2020	IN-01	7	11	22	24	25	6	4	55	21	508
2020	IN-02	14	21	22	23	19	1	1	42	35	101
2019	IN	6	14	26	24	25	3	2	52	21	665
2019	IN-01	6	12	29	23	25	3	2	50	19	364
2019	IN-02	6	18	27	31	12	4	2	46	25	51
2018	IN	11	18	22	18	25	3	4	45	32	715
2018	IN-01	15	15	21	17	26	3	3	46	31	267
2018	IN-02	10	22	32	19	12	3	1	32	34	68
2017	IN	7	13	25	21	27	4	4	52	21	812
2017	IN-01	7	11	24	21	29	5	4	54	19	567
2017	IN-02	8	27	27	19	18	0	1	37	36	74
2014	IN	8	14	26	22	24	2	4	49	24	829
2014	IN-01	8	16	26	18	28	1	3	48	25	231
2014	IN-02	6	13	29	35	13	2	2	50	20	52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	7	11	20	19	25	9	10	54	22	841
2020	IN-01	6	10	19	20	27	9	9	57	20	509
2020	IN-02	12	19	25	22	15	3	4	40	33	100
2019	IN	6	12	22	23	21	8	8	53	22	665
2019	IN-01	8	11	21	20	23	7	10	52	23	363
2019	IN-02	6	17	37	29	8	2	2	38	24	52
2018	IN	10	16	21	19	20	5	10	45	30	713
2018	IN-01	9	14	17	21	22	6	10	51	28	266
2018	IN-02	18	22	25	21	9	4	1	31	42	68
2017	IN	6	13	23	20	22	6	11	51	22	814
2017	IN-01	5	10	22	20	24	7	12	54	19	568
2017	IN-02	11	25	32	17	12	0	3	30	37	75
2014	IN	6	14	23	22	20	6	10	49	24	833
2014	IN-01	6	15	15	22	25	7	12	57	25	233
2014	IN-02	10	21	31	17	17	0	4	36	32	52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	3	5	18	27	37	3	7	71	9	840
2020	IN-01	3	4	15	27	40	4	8	76	7	508
2020	IN-02	7	14	27	32	18	1	2	51	21	101
2019	IN	3	6	17	34	31	3	7	71	10	667
2019	IN-01	3	5	18	30	34	3	8	71	10	364
2019	IN-02	2	15	21	49	11	0	2	62	17	53
2018	IN	3	8	21	25	32	2	8	64	13	715
2018	IN-01	3	6	22	27	32	2	8	65	10	267
2018	IN-02	7	13	34	26	18	0	1	45	21	68
2017	IN	2	6	19	32	31	2	7	70	9	813
2017	IN-01	2	5	17	30	35	3	7	73	8	566
2017	IN-02	1	16	31	39	11	1	1	51	18	75
2014	IN	3	6	21	37	26	1	6	68	10	834
2014	IN-01	2	6	17	34	32	2	7	73	8	233
2014	IN-02	4	4	29	48	13	0	2	63	8	52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	7	11	18	20	34	4	6	60	20	843
2020	IN-01	5	8	18	22	36	4	6	65	15	509
2020	IN-02	17	18	29	17	16	2	2	34	36	101
2019	IN	5	10	20	26	29	3	8	61	17	665
2019	IN-01	5	10	18	24	32	3	8	63	16	364
2019	IN-02	10	17	35	23	10	4	2	35	29	52
2018	IN	7	14	22	20	29	2	7	54	22	713
2018	IN-01	7	11	21	21	31	2	7	57	19	267
2018	IN-02	12	29	31	15	10	3	0	26	42	68
2017	IN	5	10	21	23	31	3	8	60	16	814
2017	IN-01	3	8	20	23	34	3	8	64	13	567
2017	IN-02	13	23	32	19	11	0	3	30	37	75
2014	IN	5	12	23	25	27	1	7	57	18	831
2014	IN-01	4	6	22	24	33	1	9	64	11	232
2014	IN-02	8	23	25	27	17	0	0	44	31	52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	4	11	19	18	23	18	7	55	21	839
2020	IN-01	5	9	18	18	24	19	7	58	18	507
2020	IN-02	4	22	23	21	14	11	5	42	31	100
2019	IN	12	14	22	20	20	8	5	46	30	665
2019	IN-01	13	15	22	17	20	7	6	43	32	362
2019	IN-02	6	19	29	33	10	0	4	44	26	52
2018	IN	14	18	21	16	20	5	6	40	36	714
2018	IN-01	19	20	18	15	15	6	6	35	44	266
2018	IN-02	19	24	24	24	7	3	0	32	44	68
2017	IN	8	10	22	21	26	7	6	55	21	813
2017	IN-01	7	11	20	20	29	7	7	57	20	566
2017	IN-02	13	12	33	27	11	1	3	39	26	75
2014	IN	8	13	20	19	24	7	7	51	26	832
2014	IN-01	11	15	17	19	27	3	9	51	29	232
2014	IN-02	8	13	33	31	10	4	2	43	22	52

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	6	14	26	20	23	6	5	48	22	844
2020	IN-01	6	11	27	21	24	6	5	51	19	508
2020	IN-02	8	28	31	17	11	3	3	29	38	101
2019	IN	6	15	28	20	21	6	4	46	23	666
2019	IN-01	8	14	27	18	24	4	4	46	25	364
2019	IN-02	2	19	44	17	8	8	2	28	23	52
2018	IN	11	19	24	18	18	4	6	40	33	715
2018	IN-01	14	18	19	20	18	5	4	42	36	267
2018	IN-02	12	26	37	18	4	1	1	23	39	68
2017	IN	7	12	25	20	25	4	7	50	22	815
2017	IN-01	7	12	22	20	27	4	7	54	21	568
2017	IN-02	12	17	37	17	13	0	3	32	30	75
2014	IN	7	13	29	20	18	4	7	44	23	832
2014	IN-01	8	13	25	21	24	3	7	49	23	233
2014	IN-02	6	25	29	27	12	2	0	39	31	52

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	6	15	31	24	21	1	2	46	22	846
2020	IN-01	5	14	31	23	23	1	3	48	20	510
2020	IN-02	14	18	31	25	13	0	0	38	32	101
2019	IN	7	14	32	26	18	2	2	46	22	666
2019	IN-01	9	15	32	23	18	2	1	42	25	364
2019	IN-02	11	21	43	15	9	0	0	25	32	53

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	21	28	19	14	8	9	1	55	24	836
2020	IN-01	22	27	20	13	7	10	1	56	22	505
2020	IN-02	16	33	18	22	10	1	0	49	32	100
2019	IN	13	29	22	18	10	6	0	46	30	668
2019	IN-01	11	29	24	18	10	7	0	44	31	366
2019	IN-02	9	28	22	22	17	2	0	38	40	54

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	38	24	12	8	6	8	4	69	16	842
2020	IN-01	37	24	14	7	6	8	3	69	15	507
2020	IN-02	33	30	13	13	7	4	0	66	21	100
2019	IN	36	28	9	10	10	4	2	69	22	669
2019	IN-01	36	28	10	10	10	3	2	68	22	364
2019	IN-02	26	42	8	9	9	4	2	72	20	53
2018	IN	31	25	13	13	14	3	2	58	28	719
2018	IN-01	31	25	11	11	18	3	1	58	30	268
2018	IN-02	20	35	14	19	12	0	0	55	30	69
2017	IN	34	28	12	12	8	3	1	66	21	817
2017	IN-01	37	27	12	11	9	3	2	67	20	569
2017	IN-02	20	33	13	22	9	1	1	54	32	76
2014	IN	34	28	15	11	7	4	1	65	20	839
2014	IN-01	38	27	15	9	8	2	0	67	18	235
2014	IN-02	27	25	19	21	8	0	0	52	29	52

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	48	31	10	4	1	3	2	84	6	847
2020	IN-01	49	30	10	4	2	3	3	83	7	511
2020	IN-02	44	36	12	7	0	2	0	81	7	101
2019	IN	41	36	9	8	4	0	2	79	12	668
2019	IN-01	40	37	8	9	4	0	2	79	13	364
2019	IN-02	28	49	9	8	4	0	2	79	12	53
2018	IN	34	38	10	10	4	2	2	75	15	723
2018	IN-01	37	37	7	11	6	1	0	75	17	268
2018	IN-02	23	48	12	12	6	0	0	71	17	69
2017	IN	39	38	9	7	3	2	1	80	11	817
2017	IN-01	42	36	9	6	3	2	1	81	9	569
2017	IN-02	26	43	9	17	4	0	0	70	21	76
2014	IN	37	39	12	7	2	1	1	77	10	839
2014	IN-01	38	44	10	5	2	0	0	83	7	234
2014	IN-02	26	36	21	13	4	0	0	62	17	53

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	25	29	24	7	4	7	5	61	12	842
2020	IN-01	25	28	25	6	4	7	5	60	12	507
2020	IN-02	21	36	23	10	6	4	1	59	17	101
2019	IN	27	32	21	7	5	4	4	64	14	669
2019	IN-01	26	29	21	9	7	4	4	60	17	364
2019	IN-02	30	43	15	4	6	0	2	75	10	53
2018	IN	19	32	25	8	6	6	4	56	16	723
2018	IN-01	19	32	23	8	10	5	3	56	19	268
2018	IN-02	17	43	20	7	10	1	0	62	18	69

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	32	29	16	7	7	9	0	67	15	835
2020	IN-01	30	32	15	6	7	9	0	69	14	503
2020	IN-02	29	32	20	9	6	3	0	64	16	99
2019	IN	28	32	16	11	7	5	1	64	19	674
2019	IN-01	30	30	16	11	8	4	1	63	20	367
2019	IN-02	26	41	20	7	6	0	0	67	13	54
2018	IN	30	33	17	10	7	4	0	65	17	725
2018	IN-01	30	32	14	10	11	3	0	64	21	269
2018	IN-02	25	35	17	16	4	3	0	61	21	69
2017	IN	34	35	14	7	5	4	1	73	12	817
2017	IN-01	37	33	13	7	5	5	1	74	13	569
2017	IN-02	29	33	20	7	9	3	0	64	16	76
2014	IN	33	36	15	7	2	6	1	74	10	844
2014	IN-01	38	35	13	8	3	3	0	75	11	236
2014	IN-02	19	49	25	4	0	0	4	71	4	53

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	41	23	12	4	3	14	2	76	9	837
2020	IN-01	41	23	12	5	3	14	2	76	9	502
2020	IN-02	36	33	12	5	4	10	1	77	10	101
2019	IN	36	30	13	6	6	9	2	73	13	671
2019	IN-01	38	28	11	6	7	8	2	74	14	364
2019	IN-02	22	50	20	4	2	0	2	74	6	54
2018	IN	33	29	18	7	6	7	1	67	14	724
2018	IN-01	35	30	14	8	7	7	0	69	16	269
2018	IN-02	26	22	28	12	7	4	1	51	20	69
2017	IN	35	30	15	4	5	8	4	73	10	819
2017	IN-01	38	26	14	4	5	9	4	74	10	571
2017	IN-02	28	33	16	5	11	5	3	66	17	76
2014	IN	36	30	15	4	4	10	2	74	8	844
2014	IN-01	40	31	12	4	3	8	1	79	8	236
2014	IN-02	32	34	21	8	0	4	2	70	8	53

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	49	29	11	6	3	1	0	79	10	845
2020	IN-01	50	29	11	5	4	1	0	80	9	508
2020	IN-02	45	32	15	9	0	0	0	76	9	101
2019	IN	45	30	11	9	5	0	0	75	14	672
2019	IN-01	45	30	9	10	6	0	0	75	16	366
2019	IN-02	39	33	20	6	2	0	0	72	7	54
2018	IN	38	34	12	10	6	0	0	72	16	725
2018	IN-01	38	30	14	9	8	1	0	69	17	269
2018	IN-02	30	38	14	7	10	0	0	68	17	69
2017	IN	43	35	10	7	4	0	0	78	12	817
2017	IN-01	45	33	10	7	4	0	1	79	11	569
2017	IN-02	33	37	16	9	5	0	0	70	14	76
2014	IN	44	37	9	5	4	0	0	81	9	843
2014	IN-01	46	36	7	6	5	0	0	83	10	236
2014	IN-02	42	32	19	4	4	0	0	74	8	53

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	35	18	15	4	4	13	11	69	11	845
2020	IN-01	34	19	16	4	4	13	11	69	10	510
2020	IN-02	44	23	13	9	2	7	2	74	12	100

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	33	20	17	4	3	20	2	69	10	845
2020	IN-01	33	21	16	4	3	21	2	69	10	510
2020	IN-02	36	21	21	7	5	9	2	63	13	101

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	39	28	12	5	4	8	4	76	10	843
2020	IN-01	39	28	13	5	5	7	4	75	11	508
2020	IN-02	40	36	11	7	4	2	1	78	11	101

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	10	10	20	0	30	20	10	29	43	10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	17	22	22	7	5	13	13	53	17	843
2020	IN-01	18	20	24	7	5	13	13	52	16	507
2020	IN-02	18	35	22	11	4	11	0	59	17	101
2019	IN	22	23	18	9	9	12	6	56	22	668
2019	IN-01	24	21	19	10	10	12	5	53	24	363
2019	IN-02	17	45	9	13	9	4	2	66	24	53
2018	IN	12	21	23	15	11	10	7	41	32	719
2018	IN-01	12	18	20	15	15	13	7	38	38	266
2018	IN-02	9	24	26	24	15	3	0	33	39	68
2017	IN	19	24	20	12	9	8	8	51	25	817
2017	IN-01	20	25	18	11	9	8	9	54	24	571
2017	IN-02	13	25	21	20	16	4	1	40	38	76
2014	IN	20	27	18	12	7	7	8	56	22	842
2014	IN-01	23	31	17	7	9	7	6	61	19	236
2014	IN-02	6	30	21	30	6	2	6	39	39	53

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	29	27	14	10	7	7	4	64	20	847
2020	IN-01	31	27	14	11	7	8	4	65	19	510
2020	IN-02	23	39	15	14	6	2	2	64	21	101
2019	IN	28	32	15	9	8	5	2	65	19	671
2019	IN-01	26	30	15	10	10	5	2	61	22	365
2019	IN-02	30	39	13	13	4	2	0	70	17	54
2018	IN	26	33	15	12	9	4	2	62	23	722
2018	IN-01	28	34	13	12	11	2	0	63	24	268
2018	IN-02	20	43	13	13	10	0	0	64	23	69
2017	IN	30	35	11	10	6	5	3	70	18	818
2017	IN-01	32	34	10	10	7	5	3	72	18	570
2017	IN-02	25	37	13	16	5	4	0	64	22	76
2014	IN	32	32	13	9	7	5	2	69	16	844
2014	IN-01	35	29	13	8	9	6	0	68	18	235
2014	IN-02	38	26	15	13	8	0	0	64	21	53

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	32	30	19	7	4	8	1	68	12	841
2020	IN-01	32	30	18	8	4	8	1	68	12	506
2020	IN-02	29	39	19	8	4	2	0	69	12	101
2019	IN	26	30	23	10	7	4	1	59	17	672
2019	IN-01	25	31	21	10	8	3	1	59	19	366
2019	IN-02	22	28	35	9	6	0	0	50	15	54
2018	IN	25	31	23	9	9	2	1	57	19	722
2018	IN-01	26	31	21	7	13	1	0	58	20	268
2018	IN-02	20	28	32	9	12	0	0	48	20	69

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	22	19	16	12	11	16	3	51	29	836
2020	IN-01	23	20	18	10	10	16	3	53	25	503
2020	IN-02	22	24	10	19	13	9	2	52	36	99
2019	IN	17	21	16	15	16	13	1	45	37	670
2019	IN-01	18	22	15	15	17	12	1	46	37	366
2019	IN-02	17	15	24	17	20	7	0	34	40	54
2018	IN	16	19	16	16	19	12	1	41	40	721
2018	IN-01	18	20	16	15	22	10	0	42	40	267
2018	IN-02	10	29	17	19	17	7	0	42	39	69
2017	IN	14	22	15	16	19	12	1	42	40	818
2017	IN-01	16	21	14	16	18	14	2	43	40	570
2017	IN-02	11	26	17	12	28	7	0	39	42	76
2014	IN	17	23	18	16	15	11	1	45	35	845
2014	IN-01	17	23	19	16	14	10	0	45	34	236
2014	IN-02	13	21	11	28	21	4	2	36	52	53

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	43	36	5	12	4	79	16	847
2020	IN-01	45	37	4	10	4	82	14	511
2020	IN-02	34	35	9	18	5	68	23	101

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	46	29	11	8	5	1	76	13	843
2020	IN-01	49	28	12	6	5	0	77	11	508
2020	IN-02	31	34	15	13	7	1	65	20	101
2019	IN	38	34	9	9	4	6	76	14	664
2019	IN-01	39	35	9	9	4	5	78	13	360
2019	IN-02	32	45	8	9	2	4	80	12	53
2017	IN	36	29	10	10	6	9	72	17	816
2017	IN-01	38	29	10	10	5	9	73	16	570
2017	IN-02	41	27	12	11	4	5	72	15	75
2014	IN	34	32	10	10	7	8	71	17	830
2014	IN-01	32	36	9	10	6	7	73	18	233
2014	IN-02	38	33	6	15	6	2	73	22	52

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	44	30	10	10	4	1	75	14	841
2020	IN-01	46	32	9	8	4	1	79	12	507
2020	IN-02	36	31	15	11	4	2	69	15	99
2019	IN	38	33	12	12	5	0	72	17	669
2019	IN-01	39	32	10	13	5	1	71	18	364
2019	IN-02	36	30	13	17	4	0	66	21	53
2017	IN	36	36	10	12	5	0	72	18	817
2017	IN-01	37	36	9	12	6	0	73	17	570
2017	IN-02	36	36	11	15	3	0	72	17	75
2014	IN	33	38	11	11	6	1	72	17	834
2014	IN-01	36	36	8	11	6	2	74	18	233
2014	IN-02	27	38	19	15	0	0	65	15	52

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	81	15	2	1	1	0	0	96	2	837
2020	IN-01	83	14	2	0	1	0	0	96	1	504
2020	IN-02	70	23	4	1	0	1	1	95	1	101
2017	IN	81	15	2	1	1	0	0	97	1	814
2017	IN-01	82	14	2	1	1	0	0	97	2	568
2017	IN-02	73	21	4	0	1	0	0	95	1	75
2014	IN	81	13	2	2	1	0	1	95	3	832
2014	IN-01	78	14	3	3	1	0	1	93	4	232
2014	IN-02	81	12	6	2	0	0	0	92	2	52

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	41	14	8	3	4	25	5	78	11	848
2020	IN-01	44	14	7	3	5	23	4	80	10	511
2020	IN-02	39	15	12	7	5	19	4	69	15	101
2019	IN	37	14	7	5	6	25	6	74	16	665
2019	IN-01	34	14	7	6	8	25	5	68	21	362
2019	IN-02	33	15	12	4	8	27	2	68	16	52

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	8	92	842
2020	IN-01	8	92	510
2020	IN-02	8	92	100
2019	IN	21	79	666
2019	IN-01	22	78	365
2019	IN-02	24	76	54
2018	IN	21	79	722
2018	IN-01	24	76	267
2018	IN-02	23	77	69

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	23	77	64
2019	IN	36	64	138
2019	IN-01	33	67	79
2019	IN-02	46	54	13
2018	IN	34	66	128
2018	IN-01	37	63	57
2018	IN-02	43	57	14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	67	33	64
2019	IN	61	39	138
2018	IN	68	32	142
2018	IN-01	74	26	62
2018	IN-02	47	53	15

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	4	96	138
2018	IN	6	94	123
2018	IN-01	0	100	55
2018	IN-02	46	54	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IN	100	64
2019	IN	100	138
2019	IN-01	100	79
2019	IN-02	100	13
2018	IN	100	123
2018	IN-01	100	55
2018	IN-02	100	13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	38	63	64
2019	IN	38	62	138
2018	IN	44	56	133

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	6	94	138

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	44	56	64
2019	IN	42	58	138
2019	IN-01	47	53	79
2019	IN-02	38	62	13
2018	IN	46	54	135

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	41	59	64
2019	IN	40	60	138
2018	IN	41	59	131

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	34	66	64
2019	IN	34	66	138
2018	IN	30	70	128
2018	IN-01	30	70	56
2018	IN-02	38	62	13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	36	64	64
2019	IN	40	60	138
2018	IN	41	59	133

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	23	77	64
2019	IN	25	75	138
2018	IN	23	77	128

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	56	44	64
2019	IN	59	41	138
2019	IN-01	62	38	79
2019	IN-02	46	54	13
2018	IN	50	50	135
2018	IN-01	52	48	58
2018	IN-02	62	38	13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	33	67	64
2019	IN	32	68	138
2018	IN	31	69	127

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	0	100	64

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	87	138
2019	IN-01	11	89	79
2019	IN-02	38	62	13
2018	IN	22	78	129
2018	IN-01	18	82	56
2018	IN-02	43	57	14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	17	83	64
2019	IN	24	76	138
2019	IN-01	24	76	79
2019	IN-02	46	54	13
2018	IN	27	73	127

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	50	50	64
2019	IN	48	52	138
2018	IN	50	50	133

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	33	67	64
2019	IN	41	59	138
2019	IN-01	44	56	79
2019	IN-02	46	54	13
2018	IN	33	67	129

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	22	78	64
2019	IN	17	83	138
2018	IN	13	87	125

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	47	53	64
2019	IN	56	44	138
2018	IN	55	45	137
2018	IN-01	45	55	58
2018	IN-02	54	46	13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	16	84	64
2019	IN	15	85	138
2018	IN	20	80	127

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	4	96	138
2018	IN	7	93	123

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	25	75	64
2019	IN	23	77	138
2018	IN	25	75	127

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	9	91	138
2018	IN	12	88	124

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	5	95	138
2019	IN-01	9	91	79
2019	IN-02	0	100	13
2018	IN	10	90	125
2018	IN-01	16	84	57
2018	IN-02	0	100	12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	14	86	64
2019	IN	15	85	138
2018	IN	23	77	123

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	87	138
2018	IN	10	90	122

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	44	56	64
2019	IN	28	72	138
2018	IN	43	57	129
2018	IN-01	49	51	59
2018	IN-02	43	57	14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	9	91	128
2018	IN	16	84	115

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	24	76	128
2018	IN	28	72	116

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	10	90	128
2018	IN	16	84	112
2018	IN-01	12	88	49
2018	IN-02	38	62	13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	8	92	110

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	87	128
2018	IN	15	85	110
2018	IN-01	12	88	49
2018	IN-02	42	58	12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	5	95	128
2018	IN	5	95	110

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	No (%)	Total responses
2018	IN	100	109
2018	IN-01	100	48
2018	IN-02	100	12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	20	80	128
2018	IN	19	81	112

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	16	84	128
2019	IN-01	17	83	71
2019	IN-02	0	100	12
2018	IN	19	81	111

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	30	70	128
2018	IN	36	64	114

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	9	91	128
2018	IN	5	95	109

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	46	54	128
2018	IN	49	51	118

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	6	94	109

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	62	38	128
2018	IN	59	41	122
2018	IN-01	63	37	51
2018	IN-02	53	47	15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	5	95	128

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	24	76	128
2018	IN	17	83	110

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	16	10	14	5	4	41	11	54	18	837
2020	IN-01	17	9	14	4	5	41	10	54	18	503
2020	IN-02	16	18	20	8	4	26	9	52	18	101
2019	IN	14	11	15	8	9	35	9	43	30	656
2019	IN-01	14	10	15	8	11	32	9	42	33	359
2019	IN-02	24	16	22	14	12	10	2	45	30	50
2018	IN	12	13	19	9	9	32	6	40	30	712
2018	IN-01	11	17	14	9	12	34	3	44	34	265
2018	IN-02	15	18	18	14	11	21	3	44	32	66
2017	IN	13	16	15	7	7	35	8	50	25	816
2017	IN-01	13	15	15	6	6	37	8	51	23	570
2017	IN-02	9	21	18	12	17	16	7	39	37	76
2014	IN	11	16	20	8	6	33	7	44	23	841
2014	IN-01	11	17	17	9	6	31	8	47	25	236
2014	IN-02	4	13	25	13	10	27	8	26	35	52

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	32	21	14	5	4	22	3	70	11	845
2020	IN-01	32	22	14	4	4	21	3	71	11	509
2020	IN-02	32	26	20	6	4	13	0	66	11	101
2019	IN	28	23	16	7	6	18	2	63	17	657
2019	IN-01	30	21	18	8	7	15	2	60	18	359
2019	IN-02	30	28	12	14	8	8	0	63	24	50
2018	IN	23	27	20	6	9	14	2	58	18	710
2018	IN-01	22	29	17	6	12	14	1	60	21	266
2018	IN-02	20	25	26	9	11	9	0	49	22	65
2017	IN	25	28	15	7	6	15	3	65	16	815
2017	IN-01	27	27	15	6	6	16	3	67	14	569
2017	IN-02	17	36	11	17	11	7	3	58	30	76
2014	IN	25	31	18	6	4	15	1	67	12	846
2014	IN-01	28	29	19	7	4	12	1	66	12	236
2014	IN-02	15	38	28	8	6	4	2	56	14	53

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	5	95	843
2020	IN-01	5	95	510
2020	IN-02	6	94	101
2019	IN	11	89	669
2018	IN	10	90	720
2018	IN-01	12	88	267
2018	IN-02	9	91	69

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	18	82	38
2019	IN	32	68	72
2018	IN	19	81	59

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	63	37	38
2019	IN	71	29	72
2018	IN	91	9	67

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	0	100	38

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IN	100	38
2019	IN	100	72
2018	IN	100	56

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	16	84	38
2019	IN	35	65	72
2018	IN	26	74	58

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	26	74	38
2019	IN	26	74	72
2018	IN	20	80	59

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	24	76	38
2019	IN	25	75	72
2018	IN	24	76	58

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	21	79	38
2019	IN	15	85	72
2018	IN	16	84	56

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	14	86	72
2018	IN	16	84	56

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	16	84	38
2019	IN	24	76	72
2018	IN	28	72	57

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	18	82	38
2019	IN	32	68	72
2018	IN	18	82	56

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	0	100	38

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	0	100	38
2019	IN	8	92	72

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	24	76	38
2019	IN	14	86	72
2018	IN	26	74	57

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	IN	100	38
2019	IN	100	72
2018	IN	100	55

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	21	79	38
2019	IN	21	79	72
2018	IN	30	70	60

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	0	100	38
2019	IN	0	100	72

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	13	87	38
2019	IN	25	75	72
2018	IN	41	59	59

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	53	47	38
2019	IN	33	67	72
2018	IN	48	52	62

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	16	84	38
2019	IN	18	82	72
2018	IN	12	88	57

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	26	74	38
2019	IN	15	85	72
2018	IN	34	66	59

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	0	100	38
2018	IN	11	89	57

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	17	83	58

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	88	72
2018	IN	11	89	56

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	37	63	38
2019	IN	53	47	72
2018	IN	43	57	61

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	10	90	48

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	0	100	46

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	0	100	46

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	26	74	47

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	24	76	49

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	46	54	50

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	57	43	53

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	0	100	46

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	75	25	53

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IN	17	83	48

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	18	10	13	4	3	43	9	59	14	842
2020	IN-01	19	11	13	3	3	44	8	61	12	508
2020	IN-02	20	17	18	10	2	29	5	55	18	101
2019	IN	14	10	18	5	6	40	8	46	20	657
2019	IN-01	15	10	18	6	6	38	7	45	22	357
2019	IN-02	25	15	33	2	4	13	8	51	7	52
2018	IN	13	13	19	5	6	38	6	46	19	709
2018	IN-01	13	13	17	7	8	37	4	45	26	265
2018	IN-02	15	17	18	3	8	33	6	53	18	66
2017	IN	14	15	18	2	4	40	7	55	12	812
2017	IN-01	14	13	17	2	3	43	8	55	11	566
2017	IN-02	13	26	25	5	7	20	4	52	16	76
2014	IN	12	14	21	3	3	40	6	49	12	840
2014	IN-01	11	15	21	3	4	39	6	48	14	236
2014	IN-02	10	13	29	6	4	33	6	38	16	52

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	33	20	14	5	2	23	3	72	9	844
2020	IN-01	34	21	13	4	2	22	4	75	8	509
2020	IN-02	35	23	19	6	3	13	2	67	10	101
2019	IN	30	22	15	4	5	22	2	68	11	657
2019	IN-01	32	23	14	5	6	19	1	68	14	357
2019	IN-02	33	25	27	4	2	8	2	64	6	52
2018	IN	26	27	16	5	6	18	2	66	13	709
2018	IN-01	27	29	13	6	9	16	1	67	18	266
2018	IN-02	21	29	20	5	8	17	2	61	15	66
2017	IN	29	27	15	3	3	20	3	72	8	813
2017	IN-01	31	25	15	3	3	21	2	73	8	567
2017	IN-02	24	37	18	7	4	8	3	68	12	76
2014	IN	26	30	15	4	2	20	2	73	7	843
2014	IN-01	25	35	19	3	3	14	1	70	7	236
2014	IN-02	28	34	17	4	2	13	2	73	7	53

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	9	91	825
2020	IN-01	9	91	502
2020	IN-02	11	89	101

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	13	87	829
2020	IN-01	14	86	503
2020	IN-02	10	90	99
2019	IN	19	81	669
2019	IN-01	23	77	366
2019	IN-02	17	83	54
2017	IN	18	82	816
2017	IN-01	16	84	570
2017	IN-02	15	85	75
2014	IN	16	84	836
2014	IN-01	19	81	236
2014	IN-02	10	90	52

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	53	47	108
2020	IN-01	49	51	71
2020	IN-02	60	40	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	82	18	108
2020	IN-01	80	20	71
2020	IN-02	100	0	10
2019	IN	80	20	126
2017	IN	74	26	144
2017	IN-01	75	25	93
2017	IN-02	73	27	11
2014	IN	79	21	137
2014	IN-01	86	14	44

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	41	26	15	11	5	0	1	69	16	87
2020	IN-01	45	25	14	9	5	0	2	71	15	56
2020	IN-02	40	20	10	20	10	0	0	60	30	10
2019	IN	42	28	10	11	10	0	0	69	21	101
2017	IN	43	28	4	14	8	3	0	74	22	106
2017	IN-01	46	28	1	14	7	3	0	76	22	69
2014	IN	41	36	4	11	6	1	1	78	18	108
2014	IN-01	36	44	3	10	5	0	3	82	16	39

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	33	27	11	8	5	7	8	71	15	846
2020	IN-01	33	29	11	7	4	8	8	74	14	511
2020	IN-02	35	30	9	16	5	2	3	68	22	100

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	29	24	17	11	6	12	1	60	20	846
2020	IN-01	30	23	16	10	5	14	1	63	18	510
2020	IN-02	23	22	26	17	9	4	0	46	27	101

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	47	32	11	5	1	3	1	82	6	847
2020	IN-01	48	32	9	5	1	3	1	84	7	510
2020	IN-02	42	38	15	4	1	1	0	80	5	101

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	47	29	11	7	2	3	1	79	9	835
2020	IN-01	47	30	10	6	2	4	1	81	9	506
2020	IN-02	41	31	15	12	0	1	0	72	12	98

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	38	24	20	9	3	3	2	66	13	836
2020	IN-01	40	24	18	9	3	3	3	67	13	503
2020	IN-02	31	30	23	10	5	0	0	62	15	99

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	41	22	19	5	2	7	5	72	7	841
2020	IN-01	41	24	17	5	2	7	5	73	8	509
2020	IN-02	37	23	27	7	1	3	2	63	8	100

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	69	13	4	1	1	10	3	94	1	842
2020	IN-01	70	13	3	0	1	9	4	96	1	508
2020	IN-02	65	16	11	1	0	5	2	87	1	101

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	50	27	8	5	3	4	2	83	8	836
2020	IN-01	50	26	8	6	4	5	2	82	10	504
2020	IN-02	53	26	10	5	3	3	0	81	8	99

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	39	26	13	9	8	4	2	69	18	840
2020	IN-01	40	27	13	8	7	4	2	71	16	505
2020	IN-02	31	34	15	12	5	2	1	67	18	100

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	56	20	11	4	3	5	3	81	7	845
2020	IN-01	55	20	11	3	2	5	3	82	6	509
2020	IN-02	51	20	16	5	4	3	1	74	9	100

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	99	1	67

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	17	29	17	23	14	0	0	46	37	65

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	36	34	13	6	4	7	1	76	11	846
2020	IN-01	36	33	12	6	4	8	1	75	11	511
2020	IN-02	36	35	16	8	4	2	0	72	12	101
2019	IN	18	33	21	13	9	6	0	55	23	673
2019	IN-01	18	32	20	14	11	4	0	52	26	367
2019	IN-02	9	41	26	19	6	0	0	50	24	54
2018	IN	17	30	21	12	12	7	1	51	26	723
2018	IN-01	23	25	20	12	15	6	0	51	28	268
2018	IN-02	6	41	17	20	13	1	1	48	34	69
2017	IN	16	31	22	14	11	6	1	50	27	818
2017	IN-01	17	30	22	13	12	5	0	50	27	571
2017	IN-02	11	32	22	22	11	1	1	43	34	76

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	25	24	14	15	15	5	2	52	32	844
2020	IN-01	27	25	13	13	15	5	2	56	30	507
2020	IN-02	16	30	21	19	12	2	1	47	32	101

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	28	22	20	6	6	15	3	61	15	836
2020	IN-01	30	22	19	6	6	15	2	63	14	505
2020	IN-02	20	30	31	7	7	5	0	53	15	100

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	28	25	19	11	9	6	2	57	21	847
2020	IN-01	29	25	20	10	8	7	1	59	19	511
2020	IN-02	21	22	24	18	12	2	1	44	31	100
2019	IN	17	25	21	16	13	6	2	46	31	668
2019	IN-01	18	24	21	16	14	6	1	45	33	365
2019	IN-02	9	26	28	24	9	2	2	37	35	54
2018	IN	16	26	18	19	16	3	2	44	36	723
2018	IN-01	19	24	17	16	20	4	0	45	38	268
2018	IN-02	7	28	20	25	17	3	0	36	43	69
2017	IN	16	29	22	15	13	3	3	47	30	818
2017	IN-01	17	27	22	16	12	4	2	47	30	571
2017	IN-02	11	25	28	17	18	1	0	36	36	76

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	7	30	18	25	18	1	38	44	67
2019	IN	8	33	14	33	10	2	42	44	49
2019	IN-02	4	36	13	36	9	2	41	45	45

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	60	15	9	4	7	6	79	12	845
2020	IN-01	59	15	8	5	7	6	79	13	511
2020	IN-02	52	22	15	2	6	3	76	8	100

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	31	25	22	12	9	1	1	56	22	846
2020	IN-01	32	24	22	11	10	0	0	57	21	511
2020	IN-02	26	30	23	12	9	1	0	56	21	101
2019	IN	33	30	18	9	8	1	0	64	18	671
2019	IN-01	28	33	19	9	10	1	1	62	19	367
2019	IN-02	24	33	17	17	9	0	0	57	26	54
2018	IN	28	24	22	12	13	0	1	52	26	723
2018	IN-01	29	25	20	12	12	1	2	55	25	268
2018	IN-02	29	23	25	9	14	0	0	52	23	69
2017	IN	31	25	22	11	11	0	1	56	22	816
2017	IN-01	33	24	21	10	11	1	1	57	22	569
2017	IN-02	22	36	21	13	8	0	0	58	21	76

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	42	25	18	8	4	1	2	69	13	848
2020	IN-01	45	25	18	7	3	1	1	71	10	511
2020	IN-02	27	15	25	19	13	0	2	42	32	101
2019	IN	47	26	16	5	3	0	2	75	9	672
2019	IN-01	48	26	17	4	4	1	1	75	7	367
2019	IN-02	9	37	31	13	7	0	2	47	21	54
2018	IN	42	29	17	5	3	0	4	74	9	722
2018	IN-01	43	32	15	3	3	0	4	79	6	267
2018	IN-02	20	25	29	19	7	0	0	45	26	69
2017	IN	47	28	14	5	2	0	3	78	8	815
2017	IN-01	50	28	14	4	1	0	3	80	6	569
2017	IN-02	25	35	17	15	7	0	1	61	22	75

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	51	22	13	5	3	2	4	77	9	841
2020	IN-01	55	22	11	4	3	1	5	81	7	508
2020	IN-02	32	22	27	11	8	0	1	54	19	101
2019	IN	51	25	12	4	3	1	4	79	8	671
2019	IN-01	53	24	11	4	3	1	5	81	7	366
2019	IN-02	19	42	21	11	4	4	0	63	16	53
2018	IN	46	24	13	5	2	1	8	77	9	722
2018	IN-01	50	24	12	3	3	1	8	81	6	267
2018	IN-02	32	20	28	14	6	0	0	52	20	69
2017	IN	50	25	13	4	2	1	5	80	6	814
2017	IN-01	52	23	13	3	2	1	5	80	6	568
2017	IN-02	35	32	21	7	4	0	1	68	11	75

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	50	19	12	6	4	6	2	76	11	841
2020	IN-01	54	19	10	6	3	6	2	79	10	507
2020	IN-02	32	23	19	15	12	0	0	54	27	101
2019	IN	55	19	12	6	3	2	3	79	9	672
2019	IN-01	56	21	11	4	4	2	3	80	8	366
2019	IN-02	19	26	30	15	7	0	4	46	23	54
2018	IN	50	22	11	4	3	3	7	80	8	723
2018	IN-01	52	24	13	3	1	1	5	81	5	268
2018	IN-02	25	28	26	13	9	0	0	52	22	69
2017	IN	59	20	8	4	1	4	5	86	6	816
2017	IN-01	61	18	8	3	1	4	5	87	5	569
2017	IN-02	25	45	14	11	3	0	3	72	14	76

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	57	20	10	4	4	1	5	81	8	835
2020	IN-01	59	20	10	4	3	1	4	83	7	504
2020	IN-02	49	20	15	5	8	0	2	71	13	99
2019	IN	62	15	8	3	2	1	10	86	5	671
2019	IN-01	61	14	7	3	2	0	11	86	6	366
2019	IN-02	57	21	15	2	0	0	6	82	2	53
2018	IN	57	15	8	2	2	1	15	86	5	722
2018	IN-01	62	13	8	2	2	1	12	86	5	268
2018	IN-02	51	20	7	1	0	1	19	89	2	69
2017	IN	62	15	6	2	1	1	13	90	4	813
2017	IN-01	63	14	5	2	1	1	14	90	4	567
2017	IN-02	54	25	9	0	3	0	9	87	3	76

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	33	24	20	12	10	1	1	57	22	845
2020	IN-01	35	22	20	11	10	1	1	58	21	509
2020	IN-02	28	32	15	14	12	0	0	59	26	101
2019	IN	33	26	19	11	10	0	1	60	21	671
2019	IN-01	33	23	21	11	11	0	1	57	22	366
2019	IN-02	21	34	17	11	15	0	2	56	27	53
2018	IN	28	29	19	10	12	0	2	58	23	725
2018	IN-01	28	27	18	12	14	0	1	56	26	269
2018	IN-02	28	32	22	7	10	0	1	60	18	69
2017	IN	32	30	17	10	9	0	0	63	20	816
2017	IN-01	32	30	18	10	9	0	1	63	19	568
2017	IN-02	25	32	21	9	13	0	0	57	22	76

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	42	21	13	8	8	8	69	17	839
2020	IN-01	43	22	12	8	8	8	70	17	505
2020	IN-02	43	23	16	6	7	6	69	14	101

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	36	23	18	10	6	3	4	64	17	847
2020	IN-01	38	24	17	9	5	2	4	66	15	510
2020	IN-02	24	25	31	13	7	1	0	49	20	101
2019	IN	32	25	19	10	8	1	4	60	20	673
2019	IN-01	31	23	20	11	9	2	3	57	21	367
2019	IN-02	24	37	19	11	7	0	2	62	19	54
2018	IN	30	22	20	11	11	2	4	55	24	724
2018	IN-01	29	22	21	12	13	1	2	52	26	269
2018	IN-02	23	20	30	16	10	0	0	43	26	69
2017	IN	31	27	21	11	7	1	3	59	19	816
2017	IN-01	33	25	22	10	7	1	3	59	18	568
2017	IN-02	20	36	22	16	7	0	0	55	22	76

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	34	26	18	9	8	3	2	63	18	841
2020	IN-01	38	27	17	7	7	2	2	68	14	507
2020	IN-02	19	26	24	20	11	0	1	45	31	101
2019	IN	39	27	15	8	5	2	3	70	14	672
2019	IN-01	39	26	15	8	6	2	4	69	15	367
2019	IN-02	24	37	24	9	4	0	2	62	13	54
2018	IN	37	24	15	10	6	3	6	66	18	723
2018	IN-01	40	24	14	6	10	0	6	68	17	268
2018	IN-02	22	30	25	16	6	1	0	53	22	69
2017	IN	43	27	16	7	4	1	3	73	11	816
2017	IN-01	46	24	15	6	4	1	3	74	10	568
2017	IN-02	26	26	30	12	5	0	0	53	17	76

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	38	26	18	9	7	1	1	65	16	845
2020	IN-01	41	27	17	8	5	1	1	69	13	511
2020	IN-02	21	33	23	16	8	0	0	53	24	101
2019	IN	44	28	14	7	5	0	1	74	12	672
2019	IN-01	44	29	13	7	6	0	1	74	13	367
2019	IN-02	26	31	30	6	6	0	2	58	11	54
2018	IN	42	30	12	7	5	1	2	74	13	723
2018	IN-01	47	26	9	8	8	1	1	75	16	268
2018	IN-02	32	26	22	13	6	0	1	59	19	69
2017	IN	47	29	12	7	4	0	1	77	11	817
2017	IN-01	50	25	12	6	4	1	2	77	10	570
2017	IN-02	29	37	18	9	7	0	0	66	16	76

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	41	26	14	7	8	2	1	69	16	841
2020	IN-01	42	26	14	7	9	1	1	70	16	508
2020	IN-02	28	30	21	13	9	0	0	57	22	101
2019	IN	39	25	12	10	13	0	1	65	23	672
2019	IN-01	38	23	13	12	13	0	1	62	25	367
2019	IN-02	28	35	11	7	17	0	2	64	25	54

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	31	25	18	13	11	1	1	57	24	845
2020	IN-01	31	26	19	12	11	0	0	58	24	510
2020	IN-02	25	28	20	16	11	1	0	53	27	101

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	27	29	20	12	10	0	1	57	23	842
2020	IN-01	29	29	20	10	9	0	1	60	20	507
2020	IN-02	17	26	21	21	16	0	0	43	37	101
2019	IN	46	30	14	5	3	1	2	78	8	672
2019	IN-01	47	29	15	4	2	0	2	79	6	367
2019	IN-02	33	35	20	6	2	2	2	71	8	54
2018	IN	47	30	13	5	2	1	3	79	7	722
2018	IN-01	48	29	12	5	3	1	2	79	8	266
2018	IN-02	33	33	20	7	4	0	1	68	12	69
2017	IN	57	25	10	4	2	1	2	84	6	816
2017	IN-01	59	24	9	3	2	1	2	86	5	568
2017	IN-02	45	30	16	7	1	0	1	76	8	76

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	57	21	11	4	3	0	3	80	8	841
2020	IN-01	58	19	11	4	4	0	3	81	8	508
2020	IN-02	48	27	13	8	2	0	3	77	10	101
2019	IN	48	22	14	8	3	0	4	74	12	673
2019	IN-01	47	22	14	10	4	0	4	71	15	367
2019	IN-02	54	26	11	2	0	0	7	86	2	54
2018	IN	48	22	16	6	4	0	4	73	10	723
2018	IN-01	50	19	19	5	4	0	3	71	10	267
2018	IN-02	58	19	12	4	3	1	3	80	8	69
2017	IN	49	23	13	6	4	0	4	75	11	816
2017	IN-01	49	21	14	7	5	0	4	73	12	569
2017	IN-02	59	30	5	3	0	0	3	92	3	76

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	37	29	19	8	6	1	66	14	843
2020	IN-01	39	28	20	8	4	1	68	13	507
2020	IN-02	40	27	14	9	10	1	67	19	101

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	67	12	8	3	2	1	7	86	5	843
2020	IN-01	68	11	8	3	2	1	6	85	6	510
2020	IN-02	69	13	10	1	1	1	5	87	2	100
2019	IN	66	13	6	4	2	1	8	86	7	673
2019	IN-01	63	14	7	5	3	0	7	83	9	367
2019	IN-02	70	9	4	4	0	2	11	91	4	54
2018	IN	61	11	6	3	2	5	11	87	6	720
2018	IN-01	62	11	5	3	4	4	12	86	8	267
2018	IN-02	71	14	4	1	0	3	6	94	2	69

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	79	8	3	2	2	1	5	93	4	844
2020	IN-01	81	7	3	2	2	1	4	93	4	510
2020	IN-02	78	16	2	2	0	1	1	96	2	101
2019	IN	69	10	7	4	5	1	5	84	9	672
2019	IN-01	68	12	6	5	5	1	3	83	10	367
2019	IN-02	74	9	4	2	4	0	7	90	6	54
2018	IN	63	15	7	4	4	2	5	83	9	724
2018	IN-01	62	16	7	4	6	0	4	82	10	268
2018	IN-02	65	16	7	7	1	1	1	84	9	69
2017	IN	71	14	6	3	3	0	3	88	5	816
2017	IN-01	73	11	6	3	2	1	4	88	5	569
2017	IN-02	62	17	9	5	5	0	1	80	11	76

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	81	11	2	1	0	1	4	96	1	843
2020	IN-01	82	10	2	1	0	1	4	97	1	509
2020	IN-02	71	21	4	1	1	1	1	94	2	101
2019	IN	71	16	5	3	1	1	3	91	4	673
2019	IN-01	71	17	5	2	2	1	2	91	5	367
2019	IN-02	48	28	6	9	0	2	7	84	10	54
2018	IN	67	16	8	3	2	1	4	87	4	725
2018	IN-01	69	16	6	4	1	0	3	88	5	268
2018	IN-02	43	29	14	4	4	1	3	76	9	69
2017	IN	72	18	4	2	1	0	3	93	3	816
2017	IN-01	76	14	3	2	1	0	3	93	3	569
2017	IN-02	47	37	12	1	3	0	0	84	4	76

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	65	16	8	5	2	1	3	85	7	843
2020	IN-01	68	16	7	4	2	1	2	87	7	509
2020	IN-02	62	16	10	8	2	2	0	80	10	101
2019	IN	56	21	10	4	6	1	2	79	11	671
2019	IN-01	57	20	10	4	7	1	1	79	10	365
2019	IN-02	48	35	4	4	6	0	4	87	10	54
2018	IN	48	21	12	7	8	0	3	72	15	726
2018	IN-01	49	19	13	5	12	0	2	70	17	269
2018	IN-02	43	22	20	9	3	0	3	67	12	69
2017	IN	59	20	11	4	5	0	2	80	9	815
2017	IN-01	61	18	10	4	4	0	2	81	9	567
2017	IN-02	43	32	16	4	5	0	0	75	9	76

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	56	5	1	0	0	1	37	98	1	844
2020	IN-01	61	2	1	0	0	1	36	98	1	511
2020	IN-02	51	24	4	2	0	2	17	93	2	101
2019	IN	51	5	1	0	0	1	41	97	1	667
2019	IN-01	50	2	1	0	0	1	46	99	0	364
2019	IN-02	41	37	11	4	0	0	7	84	4	54
2018	IN	40	5	2	0	1	1	52	93	2	720
2018	IN-01	39	2	1	0	0	0	58	98	0	268
2018	IN-02	36	33	16	3	4	0	7	75	8	69
2017	IN	45	6	1	1	1	0	47	95	3	810
2017	IN-01	45	1	0	1	0	0	52	97	2	564
2017	IN-02	37	41	8	5	5	0	4	81	11	76

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	61	18	10	4	3	1	4	82	8	845
2020	IN-01	60	18	12	4	3	0	3	81	7	511
2020	IN-02	67	16	8	3	3	2	1	86	6	101
2019	IN	51	18	12	5	4	1	10	77	10	669
2019	IN-01	48	18	13	6	4	1	9	74	11	364
2019	IN-02	61	20	7	2	2	0	7	88	4	54
2018	IN	45	19	13	7	4	1	13	73	12	725
2018	IN-01	43	20	14	6	6	0	11	72	13	269
2018	IN-02	62	17	9	1	1	0	9	87	3	69
2017	IN	46	22	13	6	4	0	9	75	11	817
2017	IN-01	44	23	13	7	3	0	10	74	12	570
2017	IN-02	66	18	11	3	1	0	1	85	4	76

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	39	21	17	11	11	1	1	60	22	844
2020	IN-01	39	20	17	10	12	1	1	60	23	509
2020	IN-02	39	23	18	9	11	1	0	62	20	101
2019	IN	33	23	18	9	15	0	2	57	25	673
2019	IN-01	33	22	17	8	17	1	2	57	26	367
2019	IN-02	33	22	19	17	7	0	2	57	25	54
2018	IN	25	20	16	14	23	1	1	46	38	725
2018	IN-01	19	24	15	17	25	1	0	43	42	268
2018	IN-02	30	16	14	12	28	0	0	46	39	69
2017	IN	25	19	18	15	21	0	1	45	37	817
2017	IN-01	24	19	18	16	21	0	2	43	38	569
2017	IN-02	28	13	20	14	24	1	0	41	39	76

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	52	22	15	5	4	0	2	76	9	839
2020	IN-01	54	21	15	5	4	0	1	76	9	508
2020	IN-02	49	27	14	6	3	1	1	77	9	101
2019	IN	51	26	12	4	3	1	3	80	8	673
2019	IN-01	47	27	14	6	2	1	3	76	9	367
2019	IN-02	48	35	7	4	2	0	4	87	6	54
2018	IN	48	26	12	6	4	1	3	77	10	724
2018	IN-01	47	24	14	7	5	0	2	73	13	268
2018	IN-02	54	26	13	3	1	0	3	82	4	69
2017	IN	52	28	10	4	3	0	2	83	7	816
2017	IN-01	52	28	10	4	3	1	3	83	7	568
2017	IN-02	62	25	11	3	0	0	0	87	3	76

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	46	30	16	5	4	1	76	8	846
2020	IN-01	46	28	16	5	4	0	75	9	512
2020	IN-02	39	38	17	4	3	0	76	7	101

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	20	34	30	10	5	55	15	846
2020	IN-01	22	37	29	7	5	59	13	512
2020	IN-02	12	25	34	23	6	37	29	100
2019	IN	17	34	33	10	5	52	15	673
2019	IN-01	18	35	31	11	5	53	16	367
2019	IN-02	9	24	52	9	6	33	15	54
2018	IN	18	31	32	13	6	49	19	724
2018	IN-01	19	30	28	13	9	50	22	269
2018	IN-02	10	26	41	20	3	36	23	69
2017	IN	16	37	32	9	5	53	14	815
2017	IN-01	18	37	30	9	5	56	15	568
2017	IN-02	8	33	47	7	5	41	12	75

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	11	18	35	23	11	0	35	30	843
2020	IN-01	10	19	34	25	12	0	37	29	509
2020	IN-02	16	22	40	20	2	0	22	38	100
2019	IN	11	17	36	22	14	0	36	28	673
2019	IN-01	13	17	32	21	16	0	37	30	367
2019	IN-02	6	20	44	20	9	0	30	26	54
2018	IN	10	17	38	21	13	1	35	27	725
2018	IN-01	13	16	36	20	14	1	34	29	269
2018	IN-02	7	17	39	23	13	0	36	25	69
2017	IN	8	15	35	27	15	0	42	24	814
2017	IN-01	10	14	34	27	15	0	42	24	568
2017	IN-02	4	20	44	24	8	0	32	24	75

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	11	37	42	10	77	23	849
2020	IN-01	10	37	42	11	79	21	512
2020	IN-02	13	42	43	3	76	24	101

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IN	45	55	94
2020	IN-01	44	56	50
2020	IN-02	38	62	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	47	7	4	2	1	11	27	88	6	845
2020	IN-01	46	7	4	2	2	12	27	87	6	509
2020	IN-02	56	10	8	2	0	10	14	87	3	101
2019	IN	48	8	3	2	3	6	30	87	8	661
2019	IN-01	43	10	4	2	3	6	30	85	8	358
2019	IN-02	48	6	7	6	7	4	22	73	18	54
2018	IN	53	9	4	1	3	6	24	89	6	705
2018	IN-01	52	12	3	1	3	6	24	90	5	263
2018	IN-02	55	6	7	3	3	6	19	82	8	67

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	12	18	15	20	23	4	8	34	49	93
2020	IN-01	8	27	10	20	27	4	4	38	51	49
2020	IN-02	8	8	31	23	23	0	8	17	50	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IN	12	9	21	16	21	4	17	26	47	94
2020	IN-01	10	14	14	14	26	4	18	31	51	50
2020	IN-02	15	0	31	23	23	0	8	17	50	13

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - IN

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack