2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 48 33 8 7 4 0 0 81 11 109
2020 HS-03 62 23 15 0 0 0 0 85 0 13
2020 HS-05 53 47 0 0 0 0 0 100 0 11
2020 HS-06 55 21 11 8 5 0 0 77 13 36
2020 HS-07 30 45 10 10 5 0 0 75 15 20
2019 HS 42 37 13 6 3 0 0 79 8 101
2019 HS-03 21 57 0 21 0 0 0 79 21 11
2019 HS-05 55 33 4 0 8 0 0 88 8 12
2019 HS-06 33 47 11 8 0 0 0 81 8 36
2019 HS-07 77 16 7 0 0 0 0 93 0 14
2018 HS 43 39 8 7 3 0 0 82 10 90
2018 HS-03 41 43 5 5 6 0 0 83 11 11
2018 HS-06 46 46 4 0 4 0 0 92 4 22
2018 HS-07 42 47 0 0 11 0 0 89 11 13
2017 HS 50 28 13 8 2 0 0 77 10 114
2017 HS-04 83 0 13 3 0 0 0 83 3 10
2017 HS-05 49 32 19 0 0 0 0 81 0 10
2017 HS-06 45 43 4 2 6 0 0 88 8 49
2017 HS-07 12 41 0 41 6 0 0 53 47 15
2014 HS 46 46 5 2 1 0 0 92 3 106
2014 HS-02 60 36 5 0 0 0 0 95 0 11
2014 HS-06 42 54 2 2 0 0 0 96 2 46

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 32 30 12 11 16 0 0 61 27 109
2020 HS-03 46 30 16 0 8 0 0 77 8 13
2020 HS-05 23 46 8 23 0 0 0 69 23 11
2020 HS-06 40 29 11 11 10 0 0 69 21 36
2020 HS-07 9 33 15 5 38 0 0 43 43 21
2019 HS 21 37 17 19 6 0 0 58 25 101
2019 HS-03 6 59 14 0 21 0 0 65 21 11
2019 HS-05 51 8 12 25 4 0 0 59 29 12
2019 HS-06 17 54 14 11 3 0 0 71 14 35
2019 HS-07 44 32 5 12 7 0 0 76 19 14
2018 HS 29 42 8 16 5 0 0 71 21 89
2018 HS-03 24 46 13 5 11 0 0 71 17 11
2018 HS-06 21 42 8 20 8 0 0 63 29 22
2018 HS-07 36 47 6 0 11 0 0 83 11 13
2017 HS 30 31 15 12 12 0 0 61 24 114
2017 HS-04 55 29 6 3 7 0 0 83 10 10
2017 HS-05 14 63 23 0 0 0 0 77 0 10
2017 HS-06 31 29 20 10 8 2 0 60 19 49
2017 HS-07 0 15 15 41 29 0 0 15 71 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 70 22 5 3 0 0 0 92 3 108
2020 HS-03 85 15 0 0 0 0 0 100 0 13
2020 HS-05 63 27 9 0 0 0 0 91 0 10
2020 HS-06 70 21 5 3 0 0 0 92 3 35
2020 HS-07 67 33 0 0 0 0 0 100 0 21
2019 HS 60 32 5 1 2 0 0 92 3 100
2019 HS-03 41 51 0 8 0 0 0 92 8 11
2019 HS-05 76 12 4 0 8 0 0 88 8 12
2019 HS-06 66 29 6 0 0 0 0 94 0 35
2019 HS-07 72 21 7 0 0 0 0 93 0 14
2018 HS 70 24 2 1 3 0 0 94 4 89
2018 HS-03 41 48 5 0 6 0 0 89 6 11
2018 HS-06 71 25 0 4 0 0 0 96 4 22
2018 HS-07 67 28 6 0 0 0 0 94 0 13
2017 HS 67 26 4 4 0 0 0 92 4 112
2017 HS-04 83 17 0 0 0 0 0 100 0 10
2017 HS-05 53 47 0 0 0 0 0 100 0 10
2017 HS-06 72 26 2 0 0 0 0 98 0 47
2017 HS-07 35 35 6 24 0 0 0 70 24 15
2014 HS 80 18 2 0 0 0 0 98 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 85 13 2 0 0 0 0 98 0 46

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 52 30 10 4 4 0 0 82 9 110
2020 HS-03 85 8 0 0 8 0 0 92 8 13
2020 HS-05 77 23 0 0 0 0 0 100 0 11
2020 HS-06 48 37 8 3 5 0 0 84 8 36
2020 HS-07 38 43 9 9 0 0 0 81 9 21
2019 HS 48 40 7 3 3 0 0 88 5 102
2019 HS-03 35 49 8 8 0 0 0 84 8 11
2019 HS-05 80 16 0 0 4 0 0 96 4 12
2019 HS-06 39 53 6 3 0 0 0 92 3 36
2019 HS-07 70 17 12 0 0 0 0 88 0 14
2018 HS 59 31 3 4 1 1 0 91 5 89
2018 HS-03 59 36 0 5 0 0 0 95 5 11
2018 HS-06 38 58 0 0 4 0 0 96 4 22
2018 HS-07 78 11 0 11 0 0 0 89 11 13
2017 HS 53 36 5 4 2 0 0 89 6 112
2017 HS-04 83 10 3 4 0 0 0 93 4 10
2017 HS-05 51 49 0 0 0 0 0 100 0 10
2017 HS-06 47 38 9 6 0 0 0 85 6 47
2017 HS-07 15 62 6 6 12 0 0 77 18 15
2014 HS 67 27 1 2 3 0 0 94 4 106
2014 HS-02 65 35 0 0 0 0 0 100 0 11
2014 HS-06 66 32 0 0 2 0 0 98 2 46

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 36 27 16 10 10 0 0 63 20 108
2020 HS-03 42 33 17 0 8 0 0 75 8 12
2020 HS-05 45 39 16 0 0 0 0 84 0 11
2020 HS-06 37 37 8 8 10 0 0 74 18 36
2020 HS-07 29 19 14 19 19 0 0 48 38 21
2019 HS 32 33 22 8 5 0 0 65 13 101
2019 HS-03 6 35 32 12 16 0 0 41 27 11
2019 HS-05 55 37 8 0 0 0 0 92 0 12
2019 HS-06 40 34 11 14 0 0 0 74 14 35
2019 HS-07 60 23 0 11 7 0 0 83 17 14
2018 HS 44 31 11 7 7 0 0 76 14 90
2018 HS-03 36 28 24 0 11 0 0 64 11 11
2018 HS-06 38 34 8 16 4 0 0 71 20 22
2018 HS-07 47 42 0 6 6 0 0 89 11 13
2017 HS 56 19 6 6 11 0 0 76 18 113
2017 HS-05 88 7 0 5 0 0 0 95 5 10
2017 HS-06 33 41 8 10 8 0 0 73 18 49
2017 HS-07 15 39 6 18 23 0 0 53 41 15
2014 HS 42 36 11 6 4 1 0 79 11 107
2014 HS-02 60 30 5 5 0 0 0 90 5 11
2014 HS-06 36 41 15 6 0 2 0 78 6 46

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 37 25 19 8 10 0 0 62 18 107
2020 HS-03 58 17 17 0 8 0 0 75 8 12
2020 HS-05 45 31 23 0 0 0 0 77 0 11
2020 HS-06 44 30 8 5 13 0 0 73 19 35
2020 HS-07 24 19 19 19 19 0 0 43 38 21
2019 HS 29 34 27 6 5 0 0 62 11 102
2019 HS-03 6 29 43 6 16 0 0 35 21 11
2019 HS-05 55 37 8 0 0 0 0 92 0 12
2019 HS-06 31 44 17 8 0 0 0 75 8 36
2019 HS-07 55 28 5 5 7 0 0 83 12 14
2018 HS 49 26 14 6 5 0 0 75 12 90
2018 HS-03 54 10 24 5 6 0 0 64 11 11
2018 HS-06 42 29 20 4 4 0 0 71 8 22
2018 HS-07 53 36 0 0 11 0 0 89 11 13
2017 HS 54 20 9 7 11 0 0 74 17 112
2017 HS-05 88 7 5 0 0 0 0 95 0 10
2017 HS-06 31 44 8 8 8 0 0 75 17 48
2017 HS-07 9 39 12 23 18 0 0 47 41 15
2014 HS 42 39 7 8 4 0 0 81 12 107
2014 HS-02 65 25 10 0 0 0 0 90 0 11
2014 HS-06 32 53 4 9 2 0 0 84 11 46

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 39 17 17 9 9 6 3 61 20 107
2020 HS-03 50 25 8 17 0 0 0 75 17 12
2020 HS-05 53 31 16 0 0 0 0 84 0 11
2020 HS-06 35 16 25 3 10 5 5 58 15 35
2020 HS-07 38 14 19 5 19 5 0 55 25 21
2019 HS 33 24 20 9 8 5 1 60 18 102
2019 HS-03 14 12 21 6 16 32 0 37 31 11
2019 HS-05 76 12 12 0 0 0 0 88 0 12
2019 HS-06 25 31 14 17 8 3 3 59 26 36
2019 HS-07 60 23 5 0 7 5 0 87 7 14
2018 HS 42 24 16 12 7 0 0 66 18 90
2018 HS-03 49 5 28 11 6 0 0 54 18 11
2018 HS-06 38 17 4 21 20 0 0 54 41 22
2018 HS-07 72 17 6 0 6 0 0 89 6 13
2017 HS 43 19 12 7 10 7 2 68 19 112
2017 HS-04 61 0 6 3 4 26 0 82 9 10
2017 HS-05 65 23 5 7 0 0 0 88 7 10
2017 HS-06 21 33 21 13 6 0 6 58 20 48
2017 HS-07 18 18 12 6 23 24 0 46 38 15
2014 HS 44 28 12 5 4 6 1 76 10 106
2014 HS-02 47 22 30 0 0 0 0 70 0 11
2014 HS-06 40 35 11 8 2 4 0 78 11 46
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 19 23 4 13 3 10 54 20 108
2020 HS-03 62 16 23 0 0 0 0 77 0 13
2020 HS-05 38 23 16 0 0 15 8 80 0 11
2020 HS-06 21 14 30 8 10 3 14 42 22 35
2020 HS-07 14 29 28 9 19 0 0 43 28 21
2019 HS 32 21 27 3 3 1 13 62 7 102
2019 HS-03 27 43 0 6 8 0 16 84 16 11
2019 HS-05 71 25 4 0 0 0 0 96 0 12
2019 HS-06 17 11 44 0 0 3 25 38 0 36
2019 HS-07 65 11 7 12 0 0 5 80 13 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 28 37 10 13 12 0 0 65 25 109
2020 HS-03 54 15 16 15 0 0 0 69 15 13
2020 HS-05 38 46 8 8 0 0 0 84 8 11
2020 HS-06 27 40 8 14 10 0 0 68 24 35
2020 HS-07 9 53 5 14 19 0 0 62 33 21
2019 HS 40 30 17 3 10 0 0 70 13 102
2019 HS-03 14 18 45 0 23 0 0 31 23 11
2019 HS-05 84 8 4 4 0 0 0 92 4 12
2019 HS-06 28 53 14 3 3 0 0 81 6 36
2019 HS-07 65 16 0 7 12 0 0 81 19 14
2018 HS 49 29 9 7 5 0 0 78 13 91
2018 HS-03 43 28 18 6 5 0 0 70 11 11
2018 HS-06 28 40 8 20 4 0 0 68 24 23
2018 HS-07 72 11 6 0 11 0 0 83 11 13
2017 HS 41 26 12 7 9 0 4 70 17 112
2017 HS-05 47 47 5 2 0 0 0 93 2 10
2017 HS-06 31 33 8 15 13 0 0 65 27 48
2017 HS-07 3 39 23 12 23 0 0 41 35 15
2014 HS 37 38 5 12 9 0 0 75 20 107
2014 HS-02 72 10 0 5 13 0 0 82 18 11
2014 HS-06 19 51 8 13 8 0 0 70 22 46

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 33 24 23 8 11 1 1 58 19 110
2020 HS-03 46 23 31 0 0 0 0 69 0 13
2020 HS-05 45 23 16 16 0 0 0 69 16 11
2020 HS-06 31 29 21 10 5 3 0 62 16 36
2020 HS-07 14 29 38 0 19 0 0 43 19 21
2019 HS 43 27 12 12 5 0 0 70 18 101
2019 HS-03 8 25 14 39 14 0 0 33 53 11
2019 HS-05 71 29 0 0 0 0 0 100 0 12
2019 HS-06 31 43 17 9 0 0 0 74 9 35
2019 HS-07 70 11 0 5 14 0 0 81 19 14
2018 HS 57 23 8 7 5 0 0 80 12 90
2018 HS-03 36 30 18 11 5 0 0 65 17 11
2018 HS-06 20 56 12 8 4 0 0 76 12 23
2018 HS-07 78 11 0 6 6 0 0 89 11 13
2017 HS 43 22 18 5 11 1 0 65 16 113
2017 HS-04 87 3 3 3 4 0 0 90 7 10
2017 HS-05 51 37 12 0 0 0 0 88 0 10
2017 HS-06 31 22 16 6 18 4 2 57 26 49
2017 HS-07 28 12 22 6 31 0 0 41 37 14
2014 HS 48 30 8 6 8 0 0 78 14 107
2014 HS-02 77 18 0 0 5 0 0 95 5 11
2014 HS-06 32 32 13 16 8 0 0 63 24 46

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 26 22 20 14 15 3 0 49 30 110
2020 HS-03 16 16 38 15 15 0 0 31 30 13
2020 HS-05 31 16 23 31 0 0 0 46 31 11
2020 HS-06 32 37 8 8 16 0 0 69 23 36
2020 HS-07 19 14 19 19 28 0 0 33 47 21
2019 HS 36 31 11 11 3 8 1 72 16 102
2019 HS-03 21 12 14 8 14 32 0 49 31 11
2019 HS-05 67 21 12 0 0 0 0 88 0 12
2019 HS-06 33 36 8 22 0 0 0 69 22 36
2019 HS-07 62 17 0 11 0 5 5 88 12 14
2018 HS 29 32 11 7 8 11 2 70 17 89
2018 HS-03 26 11 19 18 0 26 0 50 24 10
2018 HS-06 28 52 4 0 12 4 0 83 13 23
2018 HS-07 29 47 6 0 12 6 0 81 12 12
2017 HS 31 27 8 8 16 5 4 64 27 113
2017 HS-04 3 39 3 26 4 26 0 56 40 10
2017 HS-05 65 30 5 0 0 0 0 95 0 10
2017 HS-06 37 29 8 10 14 2 0 67 25 49
2017 HS-07 3 26 12 6 23 6 24 42 42 15
2014 HS 37 30 11 8 7 7 0 72 16 107
2014 HS-02 77 5 0 0 5 13 0 94 6 11
2014 HS-06 34 41 11 6 6 2 0 76 13 46

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 20 26 21 15 15 2 1 48 31 110
2020 HS-03 16 15 39 15 15 0 0 31 30 13
2020 HS-05 31 16 31 8 0 15 0 54 9 11
2020 HS-06 24 37 11 16 13 0 0 61 29 36
2020 HS-07 19 19 10 14 38 0 0 38 52 21
2019 HS 25 41 16 11 4 2 1 68 15 101
2019 HS-03 6 14 43 16 14 0 8 21 32 11
2019 HS-05 59 33 4 4 0 0 0 92 4 12
2019 HS-06 31 37 17 14 0 0 0 69 14 35
2019 HS-07 44 28 12 11 0 5 0 76 11 14
2018 HS 23 33 16 8 12 5 2 60 22 88
2018 HS-03 26 5 39 18 5 7 0 34 25 10
2018 HS-06 16 48 16 8 12 0 0 64 20 23
2018 HS-07 23 53 0 0 18 6 0 81 19 12
2017 HS 35 29 5 11 11 6 4 70 25 113
2017 HS-04 29 6 6 29 4 26 0 47 44 10
2017 HS-05 65 30 0 5 0 0 0 95 5 10
2017 HS-06 24 37 12 14 8 4 0 64 23 49
2017 HS-07 3 38 0 6 23 6 24 58 42 15
2014 HS 35 28 11 14 9 3 0 65 24 107
2014 HS-02 72 5 5 13 5 0 0 77 18 11
2014 HS-06 30 39 8 13 8 2 0 70 22 46

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 17 18 25 19 17 3 0 37 38 109
2020 HS-03 16 23 23 23 15 0 0 38 38 13
2020 HS-05 23 23 23 16 0 15 0 54 18 11
2020 HS-06 22 16 22 24 13 3 0 39 38 35
2020 HS-07 14 9 14 19 38 5 0 25 60 21
2019 HS 18 36 23 9 5 7 1 59 16 101
2019 HS-03 6 14 20 0 21 32 8 32 35 11
2019 HS-05 57 26 12 0 4 0 0 83 4 11
2019 HS-06 11 53 22 11 0 3 0 66 11 36
2019 HS-07 44 35 11 5 0 5 0 83 6 14
2018 HS 19 30 21 10 12 7 0 53 24 88
2018 HS-03 7 25 25 32 5 7 0 34 40 10
2018 HS-06 20 28 40 8 4 0 0 48 12 23
2018 HS-07 18 47 12 0 18 6 0 69 19 12
2017 HS 26 31 7 13 13 11 0 63 29 111
2017 HS-05 47 47 2 5 0 0 0 93 5 10
2017 HS-06 20 31 16 18 8 6 0 54 28 49
2017 HS-07 3 26 6 6 29 30 0 42 50 15
2014 HS 28 24 17 16 13 2 0 52 30 107
2014 HS-02 72 5 5 0 18 0 0 77 18 11
2014 HS-06 19 38 11 24 8 0 0 57 32 46

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 16 20 21 22 19 2 0 37 42 110
2020 HS-03 16 15 31 31 8 0 0 31 38 13
2020 HS-05 23 16 23 23 0 15 0 45 27 11
2020 HS-06 16 24 11 31 18 0 0 40 50 36
2020 HS-07 9 29 14 9 38 0 0 38 47 21
2019 HS 22 33 19 17 8 1 0 55 26 102
2019 HS-03 29 6 32 20 14 0 0 35 33 11
2019 HS-05 55 29 12 0 4 0 0 84 4 12
2019 HS-06 14 39 19 22 6 0 0 53 28 36
2019 HS-07 44 28 12 11 0 5 0 76 11 14
2018 HS 15 38 11 9 18 9 0 58 30 87
2018 HS-03 0 51 18 26 5 0 0 51 32 10
2018 HS-06 16 32 16 8 28 0 0 48 36 23
2018 HS-07 23 47 0 6 18 6 0 75 25 12
2017 HS 19 33 11 9 19 9 0 57 31 114
2017 HS-04 3 35 3 3 29 26 0 52 44 10
2017 HS-05 28 56 7 9 0 0 0 84 9 10
2017 HS-06 20 18 20 16 22 2 0 40 40 49
2017 HS-07 3 21 12 6 29 30 0 33 50 15
2014 HS 23 29 16 18 12 3 0 53 31 106
2014 HS-02 47 30 5 18 0 0 0 77 18 11
2014 HS-06 15 36 11 26 11 2 0 52 37 46
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 25 32 14 16 13 0 0 58 29 110
2020 HS-03 23 46 23 8 0 0 0 69 8 13
2020 HS-05 23 54 8 16 0 0 0 77 16 11
2020 HS-06 34 34 5 16 10 0 0 69 26 36
2020 HS-07 14 19 15 19 33 0 0 33 52 21
2019 HS 22 34 22 16 6 0 0 56 22 102
2019 HS-03 8 49 8 14 21 0 0 57 35 11
2019 HS-05 55 8 25 12 0 0 0 63 12 12
2019 HS-06 11 47 19 17 6 0 0 58 22 36
2019 HS-07 55 11 7 21 7 0 0 65 28 14
2018 HS 32 32 14 12 10 0 0 64 22 89
2018 HS-03 30 41 13 5 11 0 0 71 17 11
2018 HS-06 25 38 13 12 13 0 0 63 25 22
2018 HS-07 27 50 18 0 6 0 0 77 6 12
2017 HS 28 31 16 12 13 0 0 59 25 114
2017 HS-04 26 55 3 10 7 0 0 80 17 10
2017 HS-05 32 37 26 5 0 0 0 70 5 10
2017 HS-06 24 33 14 10 18 0 0 57 29 49
2017 HS-07 0 15 33 35 18 0 0 15 53 15
2014 HS 31 37 9 13 8 2 0 69 22 107
2014 HS-02 42 35 5 5 0 13 0 88 6 11
2014 HS-06 23 40 11 21 5 0 0 63 26 46

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 26 44 12 13 5 0 0 70 18 110
2020 HS-03 31 46 8 15 0 0 0 77 15 13
2020 HS-05 23 54 8 16 0 0 0 77 16 11
2020 HS-06 32 50 13 0 5 0 0 81 5 36
2020 HS-07 9 43 19 28 0 0 0 52 28 21
2019 HS 28 43 17 10 2 0 0 71 12 101
2019 HS-03 14 27 8 51 0 0 0 41 51 11
2019 HS-05 47 33 12 4 4 0 0 80 8 12
2019 HS-06 26 63 3 9 0 0 0 89 9 35
2019 HS-07 55 40 0 5 0 0 0 95 5 14
2018 HS 36 50 7 6 1 0 0 86 7 90
2018 HS-03 24 58 6 6 5 0 0 82 11 11
2018 HS-06 42 58 0 0 0 0 0 100 0 22
2018 HS-07 25 69 6 0 0 0 0 94 0 13
2017 HS 51 19 15 6 5 4 0 73 11 114
2017 HS-04 83 6 3 3 4 0 0 90 7 10
2017 HS-05 65 5 26 5 0 0 0 70 5 10
2017 HS-06 39 41 12 2 6 0 0 80 8 49
2017 HS-07 6 21 15 23 12 24 0 35 46 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 31 28 18 14 10 0 0 59 24 110
2020 HS-03 54 15 15 16 0 0 0 69 16 13
2020 HS-05 23 47 15 16 0 0 0 69 16 11
2020 HS-06 39 27 16 8 10 0 0 66 18 36
2020 HS-07 14 19 14 28 24 0 0 33 52 21
2019 HS 28 36 23 7 5 1 0 64 13 101
2019 HS-03 8 31 39 14 8 0 0 39 21 11
2019 HS-05 47 49 4 0 0 0 0 96 0 11
2019 HS-06 22 36 28 11 3 0 0 58 14 36
2019 HS-07 65 16 5 7 7 0 0 81 14 14
2018 HS 47 29 6 11 6 1 0 76 17 91
2018 HS-03 30 30 24 11 5 0 0 59 17 11
2018 HS-06 20 52 8 4 16 0 0 72 20 23
2018 HS-07 72 11 0 6 11 0 0 83 17 13
2017 HS 51 18 15 8 7 0 0 69 16 112
2017 HS-05 47 28 26 0 0 0 0 74 0 10
2017 HS-06 29 31 17 10 10 2 0 62 21 48
2017 HS-07 24 23 12 23 18 0 0 47 41 15
2014 HS 43 32 12 5 8 0 0 75 13 107
2014 HS-02 72 23 0 0 5 0 0 95 5 11
2014 HS-06 30 40 15 7 8 0 0 70 16 46

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 33 38 13 14 3 0 0 71 16 109
2020 HS-03 38 16 15 23 8 0 0 54 31 13
2020 HS-05 30 31 31 8 0 0 0 61 8 11
2020 HS-06 46 48 3 0 3 0 0 95 3 35
2020 HS-07 24 33 14 28 0 0 0 57 28 21
2019 HS 27 42 6 22 3 0 0 69 26 102
2019 HS-03 8 12 14 51 16 0 0 20 67 11
2019 HS-05 21 59 12 8 0 0 0 80 8 12
2019 HS-06 36 50 3 11 0 0 0 86 11 36
2019 HS-07 55 33 0 5 7 0 0 88 12 14
2018 HS 33 38 6 16 4 0 2 72 21 90
2018 HS-03 23 30 18 29 0 0 0 53 29 11
2018 HS-06 46 42 12 0 0 0 0 88 0 22
2018 HS-07 42 42 6 11 0 0 0 83 11 13
2017 HS 24 48 10 11 7 0 0 72 18 114
2017 HS-04 3 90 0 3 4 0 0 93 7 10
2017 HS-05 9 44 28 0 19 0 0 53 19 10
2017 HS-06 39 45 8 6 2 0 0 84 8 49
2017 HS-07 30 26 9 23 12 0 0 56 35 15
2014 HS 33 42 8 10 4 0 3 77 14 106
2014 HS-02 47 23 13 0 13 0 5 74 13 11
2014 HS-06 46 40 4 9 0 0 0 87 9 46

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 31 21 7 9 2 1 62 17 110
2020 HS-03 62 8 31 0 0 0 0 69 0 13
2020 HS-05 23 39 16 8 0 15 0 73 9 11
2020 HS-06 32 29 18 5 10 3 3 64 16 36
2020 HS-07 14 33 24 14 14 0 0 48 28 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 18 21 19 17 15 5 5 43 36 110
2020 HS-03 15 39 31 15 0 0 0 54 15 13
2020 HS-05 23 16 23 23 0 15 0 45 27 11
2020 HS-06 16 26 16 16 10 3 13 50 31 36
2020 HS-07 9 24 19 19 28 0 0 33 48 21
2019 HS 26 25 13 13 15 6 2 55 30 101
2019 HS-03 8 20 14 0 20 32 8 45 32 11
2019 HS-05 59 33 8 0 0 0 0 92 0 12
2019 HS-06 14 28 22 19 11 3 3 44 32 36
2019 HS-07 77 11 6 6 0 0 0 89 6 13
2018 HS 22 27 18 16 12 4 1 52 30 88
2018 HS-03 6 52 18 5 13 0 6 62 19 11
2018 HS-06 16 36 28 16 4 0 0 52 20 23
2018 HS-07 42 22 0 6 31 0 0 64 36 13
2017 HS 17 45 12 16 6 2 2 65 23 113
2017 HS-05 32 42 7 19 0 0 0 74 19 10
2017 HS-06 16 31 24 8 8 4 8 53 19 49
2017 HS-07 9 32 12 36 12 0 0 41 47 15
2014 HS 30 23 16 18 9 3 2 55 28 106
2014 HS-02 35 15 25 0 13 13 0 57 14 11
2014 HS-06 17 37 21 15 8 0 2 55 24 46

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 11 7 18 17 29 2 16 23 56 110
2020 HS-03 8 0 46 30 8 0 8 8 41 13
2020 HS-05 23 0 16 23 16 15 8 29 50 11
2020 HS-06 5 8 13 5 26 0 42 22 55 36
2020 HS-07 5 14 9 29 43 0 0 19 72 21
2019 HS 7 15 23 10 18 7 19 30 39 101
2019 HS-03 0 6 21 8 21 34 8 11 52 10
2019 HS-05 0 41 47 4 4 0 4 43 8 12
2019 HS-06 3 3 19 8 17 3 47 11 50 36
2019 HS-07 44 16 14 11 11 5 0 63 22 14
2018 HS 13 21 21 15 13 4 12 41 34 89
2018 HS-03 6 10 41 18 18 0 6 18 38 11
2018 HS-06 0 12 28 16 12 0 32 18 41 23
2018 HS-07 36 31 6 6 17 6 0 71 23 13
2017 HS 11 18 20 8 25 4 13 35 40 113
2017 HS-05 5 37 35 0 19 0 5 44 20 10
2017 HS-06 4 8 16 2 22 2 45 23 46 49
2017 HS-07 0 12 9 32 47 0 0 12 79 15
2014 HS 15 12 16 8 27 1 21 34 45 107
2014 HS-02 25 18 25 5 13 0 14 50 21 11
2014 HS-06 6 6 11 15 30 2 30 19 66 46

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 54 22 12 2 3 2 5 81 5 110
2020 HS-03 69 23 0 0 0 8 0 100 0 13
2020 HS-05 45 8 16 0 8 0 23 69 10 11
2020 HS-06 58 19 11 5 3 0 5 81 8 36
2020 HS-07 43 33 19 5 0 0 0 76 5 21
2019 HS 51 28 12 3 2 0 4 83 5 102
2019 HS-03 16 45 31 0 0 0 8 66 0 11
2019 HS-05 59 33 4 4 0 0 0 92 4 12
2019 HS-06 58 19 8 8 0 0 6 82 9 36
2019 HS-07 55 26 12 0 7 0 0 81 7 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 42 25 12 7 4 5 5 74 12 109
2020 HS-03 31 31 8 15 0 16 0 73 18 13
2020 HS-05 38 31 8 0 8 0 16 82 9 11
2020 HS-06 55 19 10 3 3 3 8 82 6 35
2020 HS-07 28 29 29 9 0 5 0 60 10 21
2019 HS 38 25 22 2 8 1 4 66 11 101
2019 HS-03 16 20 45 6 14 0 0 35 20 11
2019 HS-05 55 33 8 4 0 0 0 88 4 12
2019 HS-06 43 37 6 3 0 3 9 90 3 35
2019 HS-07 65 17 17 0 0 0 0 83 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 64 8 9 1 8 4 6 79 10 108
2020 HS-03 84 0 0 0 0 16 0 100 0 13
2020 HS-05 62 8 8 0 0 0 23 90 0 11
2020 HS-06 84 0 8 0 5 0 3 87 5 36
2020 HS-07 30 20 15 0 25 0 10 56 28 20
2019 HS 65 11 7 6 2 4 5 83 9 100
2019 HS-03 47 6 0 8 0 32 8 87 13 11
2019 HS-05 65 35 0 0 0 0 0 100 0 11
2019 HS-06 78 8 8 0 0 0 6 91 0 36
2019 HS-07 65 11 7 11 7 0 0 76 17 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 67 5 9 2 4 7 6 83 7 110
2020 HS-03 69 8 8 0 0 16 0 91 0 13
2020 HS-05 62 8 8 0 0 15 8 90 0 11
2020 HS-06 79 0 8 3 3 0 8 86 6 36
2020 HS-07 52 14 9 0 19 0 5 70 20 21
2019 HS 62 14 12 1 2 1 9 84 2 100
2019 HS-03 65 8 12 0 0 0 16 86 0 11
2019 HS-05 24 29 43 0 4 0 0 53 4 12
2019 HS-06 67 19 0 0 3 0 11 97 3 36
2019 HS-07 65 12 7 5 0 0 11 86 6 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 21 39 12 17 9 2 0 61 27 109
2020 HS-03 46 31 15 8 0 0 0 77 8 13
2020 HS-05 23 31 8 23 0 15 0 63 27 11
2020 HS-06 21 47 8 13 10 0 0 69 23 36
2020 HS-07 5 48 9 24 14 0 0 53 38 21
2019 HS 18 42 15 19 6 0 0 60 25 102
2019 HS-03 14 57 8 8 14 0 0 71 21 11
2019 HS-05 29 55 4 8 4 0 0 84 12 12
2019 HS-06 11 44 17 25 3 0 0 56 28 36
2019 HS-07 55 11 5 17 12 0 0 65 30 14
2018 HS 30 45 10 11 4 0 0 75 14 89
2018 HS-03 30 28 6 23 13 0 0 58 36 11
2018 HS-06 4 46 41 4 4 0 0 50 8 22
2018 HS-07 61 28 0 6 6 0 0 89 11 13
2017 HS 33 35 11 7 13 0 0 68 21 112
2017 HS-04 58 35 3 0 4 0 0 93 4 10
2017 HS-05 28 47 19 2 5 0 0 74 7 10
2017 HS-06 19 45 6 15 15 0 0 64 30 47
2017 HS-07 41 29 0 12 18 0 0 71 29 15
2014 HS 19 45 7 18 9 0 2 66 27 107
2014 HS-02 55 18 10 13 5 0 0 72 18 11
2014 HS-06 6 49 11 26 8 0 0 55 35 46

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 31 33 12 12 12 0 0 64 24 110
2020 HS-03 46 23 23 8 0 0 0 69 8 13
2020 HS-05 23 46 23 8 0 0 0 69 8 11
2020 HS-06 37 34 5 13 10 0 0 71 23 36
2020 HS-07 19 38 9 14 19 0 0 57 33 21
2019 HS 32 34 19 10 5 0 0 66 15 102
2019 HS-03 21 51 6 0 21 0 0 73 21 11
2019 HS-05 59 29 8 0 4 0 0 88 4 12
2019 HS-06 22 44 22 11 0 0 0 67 11 36
2019 HS-07 60 11 11 19 0 0 0 70 19 14
2018 HS 33 37 14 9 7 0 0 71 16 89
2018 HS-03 24 46 11 0 18 0 0 71 18 11
2018 HS-06 21 46 25 0 8 0 0 67 8 22
2018 HS-07 67 17 11 0 6 0 0 83 6 13
2017 HS 41 19 23 8 9 0 0 61 17 112
2017 HS-04 83 3 10 0 4 0 0 87 4 10
2017 HS-05 51 23 19 7 0 0 0 74 7 10
2017 HS-06 26 36 11 17 11 0 0 62 28 47
2017 HS-07 12 21 53 9 6 0 0 32 15 15
2014 HS 23 45 14 9 8 0 0 69 17 107
2014 HS-02 35 38 10 13 5 0 0 72 18 11
2014 HS-06 17 49 20 8 6 0 0 65 15 46

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 32 27 21 8 13 0 0 59 21 108
2020 HS-03 38 39 15 8 0 0 0 77 8 13
2020 HS-05 27 27 37 9 0 0 0 54 9 10
2020 HS-06 44 32 14 0 10 0 0 76 10 35
2020 HS-07 9 28 15 14 33 0 0 38 47 21
2019 HS 34 42 12 9 4 0 0 75 12 101
2019 HS-03 8 31 47 0 14 0 0 39 14 11
2019 HS-05 72 16 8 0 4 0 0 88 4 12
2019 HS-06 33 58 3 6 0 0 0 92 6 36
2019 HS-07 60 11 5 17 7 0 0 70 24 14
2018 HS 28 46 14 10 2 0 0 74 12 89
2018 HS-03 36 30 18 17 0 0 0 65 17 11
2018 HS-06 17 67 12 0 4 0 0 84 4 22
2018 HS-07 36 58 6 0 0 0 0 94 0 13
2017 HS 43 25 12 10 10 0 0 68 20 112
2017 HS-04 58 32 6 0 4 0 0 90 4 10
2017 HS-05 51 23 23 2 0 0 0 74 2 10
2017 HS-06 36 45 9 2 9 0 0 81 11 47
2017 HS-07 0 23 18 47 12 0 0 23 59 15
2014 HS 25 55 10 7 3 0 0 80 10 107
2014 HS-02 35 43 17 5 0 0 0 77 5 11
2014 HS-06 30 53 11 7 0 0 0 82 7 46

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 21 32 24 9 13 2 0 54 22 109
2020 HS-03 15 46 31 8 0 0 0 62 8 13
2020 HS-05 31 46 16 8 0 0 0 77 8 11
2020 HS-06 21 37 19 8 10 5 0 61 19 36
2020 HS-07 14 29 28 10 19 0 0 43 29 21
2019 HS 16 40 19 15 4 1 4 59 20 102
2019 HS-03 8 55 16 14 8 0 0 63 21 11
2019 HS-05 51 41 4 4 0 0 0 92 4 12
2019 HS-06 11 44 28 14 3 0 0 56 17 36
2019 HS-07 26 16 5 12 7 5 28 63 29 14
2018 HS 20 39 21 11 5 2 1 62 17 90
2018 HS-03 6 70 0 11 6 0 6 81 19 11
2018 HS-06 8 40 48 0 4 0 0 48 4 23
2018 HS-07 47 17 0 6 11 20 0 79 21 13
2017 HS 25 28 11 15 11 9 1 59 29 113
2017 HS-05 65 9 2 5 0 19 0 91 6 10
2017 HS-06 20 29 20 14 10 4 2 52 26 49
2017 HS-07 0 26 15 18 41 0 0 26 59 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 35 30 15 10 10 0 0 65 20 110
2020 HS-03 62 23 16 0 0 0 0 84 0 13
2020 HS-05 45 31 16 8 0 0 0 77 8 11
2020 HS-06 29 47 8 10 5 0 0 77 16 36
2020 HS-07 24 19 14 19 24 0 0 43 43 21
2019 HS 38 30 13 13 6 0 0 67 19 102
2019 HS-03 8 33 32 12 16 0 0 41 27 11
2019 HS-05 59 29 4 8 0 0 0 88 8 12
2019 HS-06 39 39 6 17 0 0 0 78 17 36
2019 HS-07 65 11 12 5 7 0 0 76 12 14
2018 HS 37 32 20 5 7 0 0 68 12 90
2018 HS-03 42 23 23 6 5 0 0 65 11 11
2018 HS-06 38 46 4 8 4 0 0 83 13 22
2018 HS-07 36 53 0 11 0 0 0 89 11 13
2017 HS 49 21 14 6 10 0 1 70 16 110
2017 HS-05 51 23 21 5 0 0 0 74 5 10
2017 HS-06 33 35 15 4 13 0 0 69 17 48
2017 HS-07 30 38 9 0 18 0 6 72 19 15
2014 HS 44 31 13 7 5 0 0 75 12 107
2014 HS-02 40 42 0 18 0 0 0 82 18 11
2014 HS-06 32 43 13 11 2 0 0 75 13 46

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 44 28 18 4 5 0 0 73 9 107
2020 HS-03 58 25 17 0 0 0 0 83 0 12
2020 HS-05 69 16 8 8 0 0 0 84 8 11
2020 HS-06 42 37 8 8 5 0 0 79 13 36
2020 HS-07 32 32 26 0 11 0 0 63 11 19
2019 HS 35 32 18 8 3 0 4 70 12 100
2019 HS-03 8 33 45 14 0 0 0 41 14 11
2019 HS-05 29 59 8 4 0 0 0 88 4 12
2019 HS-06 47 25 19 3 6 0 0 72 8 36
2019 HS-07 56 23 21 0 0 0 0 79 0 14
2018 HS 42 38 11 3 3 0 3 82 6 91
2018 HS-03 23 54 5 18 0 0 0 77 18 11
2018 HS-06 52 32 16 0 0 0 0 84 0 23
2018 HS-07 36 53 6 6 0 0 0 89 6 13
2017 HS 29 41 15 9 1 0 4 73 11 114
2017 HS-04 29 32 29 3 7 0 0 61 10 10
2017 HS-05 0 81 0 0 0 0 19 100 0 10
2017 HS-06 37 47 8 8 0 0 0 84 8 49
2017 HS-07 47 18 23 12 0 0 0 65 12 15
2014 HS 50 29 12 5 3 0 1 80 8 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 36 43 17 2 2 0 0 79 4 46

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 21 79 110
2020 HS-03 46 54 13
2020 HS-05 38 62 11
2020 HS-06 5 95 36
2020 HS-07 14 86 21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 23 13 19 8 13 2 22 48 28 110
2020 HS-03 39 8 30 8 8 0 8 50 17 13
2020 HS-05 30 0 8 31 0 0 31 43 45 11
2020 HS-06 13 21 11 5 13 3 34 54 29 36
2020 HS-07 10 9 24 9 24 0 24 25 44 21

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 HS 17 63 20 110
2020 HS-03 16 69 15 13
2020 HS-05 16 77 8 11
2020 HS-06 29 58 13 36
2020 HS-07 5 76 19 21
2019 HS 16 62 22 102
2019 HS-03 45 27 27 11
2019 HS-05 29 67 4 12
2019 HS-06 6 72 22 36
2019 HS-07 0 95 5 14
2018 HS 11 48 41 91
2018 HS-03 5 54 41 11
2018 HS-06 0 68 32 23
2018 HS-07 0 72 28 13
2017 HS 13 51 36 114
2017 HS-04 7 64 29 10
2017 HS-05 19 39 42 10
2017 HS-06 4 67 29 49
2017 HS-07 18 38 44 15
2014 HS 9 68 24 107
2014 HS-02 5 65 30 11
2014 HS-06 6 78 16 46

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 HS 50 0 25 0 5 20 18
2020 HS-06 46 0 28 0 0 26 10
2019 HS 55 19 9 9 3 5 15
2017 HS 34 0 18 41 4 3 12
2014 HS 66 9 6 11 9999 9 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 41 39 10 4 4 2 0 81 9 110
2020 HS-03 46 31 15 8 0 0 0 77 8 13
2020 HS-05 23 47 0 16 0 15 0 82 18 11
2020 HS-06 53 34 8 3 3 0 0 87 5 36
2020 HS-07 14 57 14 0 14 0 0 71 14 21
2019 HS 41 44 8 4 2 0 0 85 6 102
2019 HS-03 14 57 8 21 0 0 0 71 21 11
2019 HS-05 47 41 8 0 4 0 0 88 4 12
2019 HS-06 42 53 6 0 0 0 0 94 0 36
2019 HS-07 72 23 5 0 0 0 0 95 0 14
2018 HS 38 37 18 2 3 2 0 77 5 89
2018 HS-03 53 30 6 6 5 0 0 82 11 11
2018 HS-06 25 66 8 0 0 0 0 92 0 22
2018 HS-07 42 31 28 0 0 0 0 72 0 13
2017 HS 56 22 10 9 2 0 0 78 12 114
2017 HS-04 83 13 0 4 0 0 0 96 4 10
2017 HS-05 70 7 23 0 0 0 0 77 0 10
2017 HS-06 47 37 12 0 2 2 0 85 2 49
2017 HS-07 6 47 12 30 6 0 0 53 36 15
2014 HS 53 36 7 2 3 0 0 89 5 107
2014 HS-02 85 15 0 0 0 0 0 100 0 11
2014 HS-06 40 47 8 4 0 0 0 87 4 46

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 21 39 19 8 12 1 0 60 20 109
2020 HS-03 15 39 30 15 0 0 0 54 15 13
2020 HS-05 27 55 18 0 0 0 0 82 0 10
2020 HS-06 27 39 16 8 10 0 0 66 18 36
2020 HS-07 5 48 10 14 19 5 0 55 35 21
2019 HS 31 40 16 9 5 1 0 71 14 101
2019 HS-03 8 63 8 14 8 0 0 71 21 11
2019 HS-05 72 20 4 0 4 0 0 92 4 12
2019 HS-06 31 44 25 0 0 0 0 75 0 36
2019 HS-07 49 33 5 0 12 0 0 83 12 14
2018 HS 40 36 12 6 6 0 0 76 12 88
2018 HS-03 23 46 19 6 5 0 0 70 11 11
2018 HS-06 40 32 20 4 4 0 0 72 8 23
2018 HS-07 17 67 0 6 11 0 0 83 17 13
2017 HS 36 30 9 7 14 4 0 69 22 114
2017 HS-04 29 13 0 3 29 26 0 56 44 10
2017 HS-05 61 30 0 9 0 0 0 91 9 10
2017 HS-06 33 45 10 6 6 0 0 78 12 49
2017 HS-07 3 32 12 12 41 0 0 35 53 15
2014 HS 38 43 8 8 1 1 0 82 10 107
2014 HS-02 72 5 17 5 0 0 0 77 5 11
2014 HS-06 30 56 4 8 0 2 0 87 9 46

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 13 25 21 24 12 3 2 38 40 109
2020 HS-03 16 30 15 23 16 0 0 39 46 13
2020 HS-05 0 31 16 16 15 15 8 39 40 11
2020 HS-06 5 19 30 30 14 0 3 44 25 35
2020 HS-07 19 28 24 19 9 0 0 29 47 21
2019 HS 9 22 39 18 10 0 1 29 31 101
2019 HS-03 0 33 43 23 0 0 0 23 33 11
2019 HS-05 21 24 51 0 4 0 0 4 45 12
2019 HS-06 9 14 34 29 11 0 3 41 24 35
2019 HS-07 11 11 28 17 34 0 0 51 21 14
2018 HS 8 22 41 11 11 5 2 24 32 87
2018 HS-03 6 35 18 17 24 0 0 41 41 11
2018 HS-06 0 16 56 8 20 0 0 28 16 23
2018 HS-07 12 19 12 44 12 0 0 57 31 11
2017 HS 6 18 35 20 16 0 5 37 26 110
2017 HS-04 4 29 39 29 0 0 0 29 33 10
2017 HS-06 4 27 38 13 17 0 2 30 32 48
2017 HS-07 18 12 59 6 6 0 0 12 29 15
2014 HS 12 15 31 30 11 2 0 42 27 105
2014 HS-02 13 0 15 60 13 0 0 72 13 11
2014 HS-06 9 32 33 24 2 0 0 26 41 45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 19 21 25 18 13 2 3 33 41 109
2020 HS-03 8 31 23 23 15 0 0 38 38 13
2020 HS-05 9 27 18 9 27 0 9 39 40 10
2020 HS-06 13 18 29 21 13 0 5 36 33 36
2020 HS-07 33 24 24 5 14 0 0 19 57 21
2019 HS 8 25 26 26 14 1 1 40 34 102
2019 HS-03 20 51 21 0 8 0 0 8 71 11
2019 HS-05 0 8 12 72 4 4 0 79 8 12
2019 HS-06 8 11 33 33 11 0 3 46 20 36
2019 HS-07 17 11 21 7 44 0 0 51 28 14
2018 HS 6 28 20 24 11 3 8 40 38 86
2018 HS-03 6 40 5 24 18 0 6 45 49 11
2018 HS-06 0 32 24 32 12 0 0 44 32 23
2018 HS-07 13 7 37 30 13 0 0 43 20 10
2017 HS 14 12 30 15 25 0 5 42 27 112
2017 HS-05 0 7 23 23 28 0 19 63 9 10
2017 HS-06 14 18 43 8 14 0 2 23 33 49
2017 HS-07 23 29 12 24 3 0 9 29 58 15
2014 HS 10 17 24 26 19 3 2 46 28 105
2014 HS-02 0 18 15 13 55 0 0 67 18 11
2014 HS-06 6 28 37 22 4 2 0 26 35 45

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 10 23 30 17 14 3 3 33 35 108
2020 HS-03 8 31 16 15 23 8 0 42 42 13
2020 HS-05 0 31 15 16 23 8 8 45 37 11
2020 HS-06 5 22 32 22 14 0 5 37 29 35
2020 HS-07 24 14 38 14 9 0 0 24 38 21
2019 HS 8 26 36 17 9 3 2 27 36 102
2019 HS-03 21 21 43 6 8 0 0 14 43 11
2019 HS-05 4 25 45 25 0 0 0 25 29 12
2019 HS-06 6 22 47 17 3 0 6 21 29 36
2019 HS-07 23 5 11 0 44 17 0 53 34 14
2018 HS 14 25 18 17 17 1 9 37 43 89
2018 HS-03 6 30 30 5 18 0 11 26 40 11
2018 HS-06 8 40 12 20 16 0 4 38 50 23
2018 HS-07 0 18 12 53 18 0 0 71 18 12
2017 HS 15 12 38 8 18 4 5 28 30 111
2017 HS-04 29 7 39 0 0 26 0 0 48 10
2017 HS-06 15 19 31 15 10 2 8 28 37 48
2017 HS-07 12 6 47 18 15 0 3 33 18 15
2014 HS 17 19 28 21 10 3 2 33 38 105
2014 HS-02 25 0 35 22 18 0 0 40 25 11
2014 HS-06 18 22 26 19 9 2 4 30 42 45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 4 12 24 34 21 3 3 57 17 110
2020 HS-03 0 8 23 38 31 0 0 69 8 13
2020 HS-05 0 8 16 31 38 0 8 75 8 11
2020 HS-06 3 13 19 37 21 3 5 63 17 36
2020 HS-07 9 9 38 24 14 5 0 40 20 21
2019 HS 2 4 26 46 16 2 3 66 6 101
2019 HS-03 8 0 55 6 23 0 8 32 8 11
2019 HS-05 0 8 21 55 8 8 0 68 9 12
2019 HS-06 3 3 17 57 14 3 3 76 6 35
2019 HS-07 5 5 11 16 51 0 12 76 12 14
2018 HS 2 9 19 30 23 8 9 64 13 88
2018 HS-03 0 0 11 30 35 18 6 85 0 11
2018 HS-06 0 4 32 40 24 0 0 64 4 23
2018 HS-07 6 6 6 34 41 0 6 80 13 11
2017 HS 7 10 22 30 19 4 8 55 20 108
2017 HS-06 4 6 23 38 17 0 13 62 12 48
2017 HS-07 6 38 25 19 9 0 3 29 45 14
2014 HS 4 11 30 30 15 3 7 51 17 104
2014 HS-02 0 0 38 40 18 0 5 61 0 11
2014 HS-06 4 9 33 32 11 2 9 48 15 44

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 20 23 18 20 15 2 2 37 44 110
2020 HS-03 15 15 15 39 16 0 0 54 30 13
2020 HS-05 8 8 8 23 31 15 8 70 20 11
2020 HS-06 16 23 21 16 21 0 3 38 40 36
2020 HS-07 24 33 28 10 5 0 0 15 57 21
2019 HS 21 16 31 16 14 1 1 31 37 102
2019 HS-03 14 14 57 0 16 0 0 16 27 11
2019 HS-05 0 8 33 25 29 4 0 57 8 12
2019 HS-06 25 28 22 22 3 0 0 25 53 36
2019 HS-07 21 16 12 0 39 0 12 44 42 14
2018 HS 20 18 17 26 14 0 6 42 40 87
2018 HS-03 24 18 15 36 0 0 6 39 45 11
2018 HS-06 24 20 12 28 16 0 0 44 44 23
2018 HS-07 6 12 47 22 12 0 0 34 19 11
2017 HS 10 16 34 18 12 4 6 33 29 111
2017 HS-05 0 2 42 32 5 0 19 46 3 10
2017 HS-06 20 20 35 14 8 0 2 23 42 49
2017 HS-07 19 25 38 3 16 0 0 19 43 14
2014 HS 16 24 24 15 18 2 2 35 41 106
2014 HS-02 0 10 23 17 50 0 0 67 10 11
2014 HS-06 18 37 26 11 4 0 4 16 57 45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 14 20 17 25 19 5 2 46 36 110
2020 HS-03 23 16 15 31 15 0 0 46 39 13
2020 HS-05 16 0 16 23 23 15 8 60 20 11
2020 HS-06 5 29 24 16 19 5 3 37 37 36
2020 HS-07 28 14 9 19 28 0 0 48 43 21
2019 HS 11 16 28 17 27 1 1 45 27 102
2019 HS-03 21 45 20 6 8 0 0 14 67 11
2019 HS-05 4 8 16 25 47 0 0 72 12 12
2019 HS-06 11 19 33 28 6 3 0 34 31 36
2019 HS-07 17 5 33 0 44 0 0 44 23 14
2018 HS 10 15 21 25 16 2 10 47 29 86
2018 HS-03 13 23 24 15 24 0 0 40 36 11
2018 HS-06 12 28 12 36 12 0 0 48 40 23
2018 HS-07 19 6 41 22 6 6 0 30 26 11
2017 HS 11 14 27 15 23 4 6 42 28 111
2017 HS-06 12 18 41 14 10 0 4 26 32 49
2017 HS-07 12 47 18 6 15 0 3 21 61 15
2014 HS 11 10 25 26 24 3 2 52 22 105
2014 HS-02 0 5 28 13 55 0 0 67 5 11
2014 HS-06 13 15 29 30 6 2 4 39 30 45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 12 22 29 20 13 3 2 35 35 110
2020 HS-03 8 15 31 23 23 0 0 46 23 13
2020 HS-05 8 8 38 23 15 8 0 42 17 11
2020 HS-06 8 21 32 19 13 3 5 34 31 36
2020 HS-07 19 28 33 9 5 5 0 15 50 21
2019 HS 8 16 25 30 13 6 1 46 27 102
2019 HS-03 27 53 6 6 8 0 0 14 80 11
2019 HS-05 4 0 37 55 4 0 0 59 4 12
2019 HS-06 0 17 31 39 3 8 3 47 19 36
2019 HS-07 17 11 5 5 44 12 5 60 34 14
2018 HS 12 21 19 18 14 4 12 38 39 86
2018 HS-03 24 17 11 18 23 0 6 44 44 11
2018 HS-06 0 28 28 16 20 4 4 39 30 23
2018 HS-07 7 13 37 30 7 7 0 39 21 10
2017 HS 13 11 38 13 16 4 5 32 26 112
2017 HS-05 0 7 61 5 23 0 5 29 7 10
2017 HS-06 14 10 27 24 8 2 14 39 29 49
2017 HS-07 23 24 23 12 15 0 3 27 49 15
2014 HS 16 11 25 24 16 5 3 43 29 104
2014 HS-02 0 10 23 25 30 0 13 62 12 11
2014 HS-06 16 15 35 15 11 4 4 28 34 45

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 19 16 24 26 13 1 3 40 35 110
2020 HS-03 30 15 16 23 16 0 0 38 46 13
2020 HS-05 15 8 0 47 23 0 8 75 25 11
2020 HS-06 19 20 21 21 13 3 3 36 41 36
2020 HS-07 24 5 43 24 5 0 0 29 29 21
2019 HS 9 18 39 17 14 1 2 32 28 102
2019 HS-03 0 63 29 0 8 0 0 8 63 11
2019 HS-05 4 0 72 12 12 0 0 24 4 12
2019 HS-06 8 17 36 25 11 0 3 37 26 36
2019 HS-07 16 11 11 5 51 0 7 60 28 14

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 12 33 19 15 16 4 0 47 33 109
2020 HS-03 8 46 31 15 0 0 0 54 15 13
2020 HS-05 16 34 17 17 0 16 0 60 20 10
2020 HS-06 21 39 11 16 13 0 0 61 29 36
2020 HS-07 0 29 10 24 33 5 0 30 60 21
2019 HS 21 35 21 15 6 2 0 57 22 101
2019 HS-03 0 27 45 6 21 0 0 27 27 11
2019 HS-05 72 8 16 4 0 0 0 80 4 12
2019 HS-06 11 56 19 14 0 0 0 67 14 36
2019 HS-07 39 38 0 16 7 0 0 77 23 14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 25 25 12 16 22 0 0 50 38 110
2020 HS-03 46 31 16 8 0 0 0 77 8 13
2020 HS-05 45 23 16 16 0 0 0 69 16 11
2020 HS-06 21 26 8 27 18 0 0 47 45 36
2020 HS-07 9 24 10 14 43 0 0 33 57 21
2019 HS 36 20 20 14 10 0 0 56 24 102
2019 HS-03 16 31 32 0 21 0 0 47 21 11
2019 HS-05 72 16 4 8 0 0 0 88 8 12
2019 HS-06 31 25 22 14 8 0 0 56 22 36
2019 HS-07 44 21 5 11 19 0 0 65 30 14
2018 HS 36 31 13 11 9 0 0 67 19 91
2018 HS-03 35 24 18 23 0 0 0 59 23 11
2018 HS-06 24 36 32 0 8 0 0 60 8 23
2018 HS-07 50 17 11 11 11 0 0 67 22 13
2017 HS 38 19 10 21 12 0 0 57 33 114
2017 HS-04 55 13 26 3 4 0 0 67 7 10
2017 HS-05 49 19 5 28 0 0 0 68 28 10
2017 HS-06 29 27 14 12 18 0 0 55 31 49
2017 HS-07 6 6 12 47 29 0 0 12 76 15
2014 HS 39 34 6 10 10 0 1 73 20 107
2014 HS-02 35 47 5 13 0 0 0 82 13 11
2014 HS-06 30 38 11 6 15 0 0 68 21 46

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 28 35 14 13 10 0 0 63 23 110
2020 HS-03 46 23 23 8 0 0 0 69 8 13
2020 HS-05 38 31 8 23 0 0 0 69 23 11
2020 HS-06 27 47 8 13 5 0 0 74 18 36
2020 HS-07 19 19 28 19 14 0 0 38 33 21
2019 HS 33 39 13 5 9 0 0 72 14 102
2019 HS-03 8 47 32 0 14 0 0 55 14 11
2019 HS-05 47 49 4 0 0 0 0 96 0 12
2019 HS-06 33 50 11 6 0 0 0 83 6 36
2019 HS-07 49 11 11 12 17 0 0 60 30 14
2018 HS 40 36 10 11 3 0 0 76 14 91
2018 HS-03 41 18 11 30 0 0 0 59 30 11
2018 HS-06 28 56 8 8 0 0 0 84 8 23
2018 HS-07 50 28 11 0 11 0 0 78 11 13
2017 HS 24 41 18 8 8 0 0 65 17 114
2017 HS-04 35 58 0 3 4 0 0 93 7 10
2017 HS-05 23 49 23 5 0 0 0 72 5 10
2017 HS-06 20 37 14 16 12 0 0 57 29 49
2017 HS-07 0 21 39 18 23 0 0 21 41 15
2014 HS 32 45 8 9 7 0 0 77 16 107
2014 HS-02 17 53 25 5 0 0 0 70 5 11
2014 HS-06 27 49 2 13 8 0 0 76 22 46

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 37 27 20 8 9 0 0 64 16 107
2020 HS-03 54 23 23 0 0 0 0 77 0 13
2020 HS-05 49 25 8 17 0 0 0 75 17 10
2020 HS-06 35 35 14 3 13 0 0 70 16 35
2020 HS-07 24 28 24 10 14 0 0 52 24 21
2019 HS 22 44 19 8 7 0 0 66 15 102
2019 HS-03 21 49 16 8 6 0 0 71 14 11
2019 HS-05 33 41 25 0 0 0 0 75 0 12
2019 HS-06 22 47 19 6 6 0 0 69 11 36
2019 HS-07 49 16 16 0 19 0 0 65 19 14
2018 HS 42 26 19 9 3 1 0 69 12 91
2018 HS-03 36 28 24 11 0 0 0 64 11 11
2018 HS-06 20 44 32 0 4 0 0 64 4 23
2018 HS-07 56 22 11 0 11 0 0 78 11 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 30 19 10 13 0 0 59 23 109
2020 HS-03 39 15 46 0 0 0 0 54 0 13
2020 HS-05 45 31 8 16 0 0 0 77 16 11
2020 HS-06 30 32 16 11 10 0 0 62 21 35
2020 HS-07 14 29 19 9 29 0 0 43 38 21
2019 HS 34 38 15 8 4 2 0 73 12 101
2019 HS-03 8 57 8 20 8 0 0 65 27 11
2019 HS-05 80 16 0 4 0 0 0 96 4 12
2019 HS-06 28 50 11 8 0 3 0 80 9 36
2019 HS-07 60 5 5 12 12 5 0 69 26 14
2018 HS 46 32 17 5 0 0 0 78 5 88
2018 HS-03 41 41 18 0 0 0 0 82 0 11
2018 HS-06 34 34 13 20 0 0 0 67 20 22
2018 HS-07 28 61 6 6 0 0 0 89 6 13
2017 HS 48 25 14 6 2 4 1 78 8 113
2017 HS-05 68 28 5 0 0 0 0 95 0 10
2017 HS-06 37 35 24 2 0 2 0 73 2 49
2017 HS-07 9 26 36 23 6 0 0 35 29 15
2014 HS 47 37 10 4 1 1 0 85 6 107
2014 HS-02 65 30 5 0 0 0 0 95 0 11
2014 HS-06 40 41 11 8 0 0 0 81 8 46

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 36 25 18 3 9 8 0 67 14 110
2020 HS-03 46 16 30 8 0 0 0 62 8 13
2020 HS-05 31 39 8 8 0 15 0 82 9 11
2020 HS-06 47 21 16 3 8 5 0 72 11 36
2020 HS-07 14 38 19 5 19 5 0 55 25 21
2019 HS 44 20 23 4 2 7 1 69 6 101
2019 HS-03 21 20 8 20 0 32 0 60 29 11
2019 HS-05 76 20 4 0 0 0 0 96 0 12
2019 HS-06 46 26 23 0 0 6 0 76 0 35
2019 HS-07 55 17 16 5 7 0 0 72 12 14
2018 HS 38 34 26 2 1 0 0 72 2 89
2018 HS-03 47 23 30 0 0 0 0 70 0 11
2018 HS-06 29 38 29 4 0 0 0 67 4 22
2018 HS-07 17 61 17 6 0 0 0 78 6 13
2017 HS 47 23 15 2 2 12 1 79 4 113
2017 HS-05 65 30 5 0 0 0 0 95 0 10
2017 HS-06 33 35 29 0 2 2 0 69 2 49
2017 HS-07 21 26 18 6 6 24 0 62 15 15
2014 HS 52 34 9 3 0 1 2 87 3 107
2014 HS-02 60 27 13 0 0 0 0 87 0 11
2014 HS-06 46 39 6 6 0 2 0 87 6 46

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 47 28 9 9 8 0 0 75 16 107
2020 HS-03 58 33 0 8 0 0 0 92 8 12
2020 HS-05 45 31 16 8 0 0 0 77 8 11
2020 HS-06 58 27 5 0 10 0 0 84 10 36
2020 HS-07 24 34 9 19 14 0 0 57 33 21
2019 HS 41 41 14 1 4 0 0 82 4 102
2019 HS-03 16 27 43 0 14 0 0 43 14 11
2019 HS-05 59 41 0 0 0 0 0 100 0 12
2019 HS-06 47 42 11 0 0 0 0 89 0 36
2019 HS-07 60 21 7 5 7 0 0 81 12 14
2018 HS 52 32 11 2 2 0 0 84 5 88
2018 HS-03 36 53 11 0 0 0 0 89 0 11
2018 HS-06 41 32 18 5 5 0 0 73 9 20
2018 HS-07 58 31 0 0 11 0 0 89 11 13
2017 HS 52 29 6 5 8 0 0 81 13 113
2017 HS-05 72 23 5 0 0 0 0 95 0 10
2017 HS-06 43 35 12 4 6 0 0 78 10 49
2017 HS-07 9 62 0 18 12 0 0 71 29 15
2014 HS 54 31 7 3 4 0 0 85 8 107
2014 HS-02 72 23 0 5 0 0 0 95 5 11
2014 HS-06 46 37 8 4 4 0 0 83 8 46

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 38 29 16 4 7 3 3 71 12 110
2020 HS-03 54 23 23 0 0 0 0 77 0 13
2020 HS-05 31 46 8 16 0 0 0 77 16 11
2020 HS-06 45 29 5 3 8 5 5 83 11 36
2020 HS-07 38 24 24 0 9 5 0 65 10 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 37 28 18 3 8 5 0 69 12 110
2020 HS-03 38 46 15 0 0 0 0 85 0 13
2020 HS-05 38 54 0 8 0 0 0 92 8 11
2020 HS-06 53 11 16 3 10 8 0 69 14 36
2020 HS-07 24 29 29 0 14 5 0 55 15 21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 38 38 9 3 8 1 2 78 12 108
2020 HS-03 50 25 9 8 8 0 0 75 17 12
2020 HS-05 31 39 16 0 0 0 15 82 0 11
2020 HS-06 37 47 5 0 10 0 0 84 10 36
2020 HS-07 29 38 14 5 14 0 0 67 19 21

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 14 32 17 19 18 0 0 46 37 110
2020 HS-03 8 54 23 8 8 0 0 62 15 13
2020 HS-05 45 23 16 16 0 0 0 69 16 11
2020 HS-06 19 34 13 19 16 0 0 53 34 36
2020 HS-07 0 29 14 29 28 0 0 29 57 21
2019 HS 21 31 25 11 8 5 0 54 20 102
2019 HS-03 0 25 14 8 21 32 0 37 43 11
2019 HS-05 25 37 33 4 0 0 0 63 4 12
2019 HS-06 19 44 19 14 3 0 0 64 17 36
2019 HS-07 55 11 5 17 12 0 0 65 30 14
2018 HS 26 34 16 12 10 2 1 61 22 91
2018 HS-03 24 28 31 11 5 0 0 53 17 11
2018 HS-06 24 44 12 4 12 0 4 71 17 23
2018 HS-07 25 47 11 6 11 0 0 72 17 13
2017 HS 20 26 12 21 14 5 1 49 38 114
2017 HS-04 55 10 3 7 0 26 0 86 9 10
2017 HS-05 23 19 16 42 0 0 0 42 42 10
2017 HS-06 20 35 14 18 10 2 0 56 29 49
2017 HS-07 0 18 6 18 59 0 0 18 76 15
2014 HS 23 40 10 10 12 3 1 66 23 107
2014 HS-02 30 48 0 0 18 0 5 81 19 11
2014 HS-06 17 39 17 15 11 2 0 57 26 46

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 30 17 8 14 1 0 60 23 110
2020 HS-03 15 38 23 16 8 0 0 53 23 13
2020 HS-05 23 31 23 23 0 0 0 54 23 11
2020 HS-06 34 29 13 8 13 3 0 65 21 36
2020 HS-07 33 19 19 9 19 0 0 52 29 21
2019 HS 39 32 8 14 5 2 0 73 19 101
2019 HS-03 14 18 8 55 6 0 0 31 61 11
2019 HS-05 80 8 8 4 0 0 0 88 4 12
2019 HS-06 34 43 11 9 3 0 0 77 11 35
2019 HS-07 55 33 0 5 7 0 0 88 12 14
2018 HS 38 31 12 9 7 3 0 71 16 88
2018 HS-03 24 64 0 11 0 0 0 89 11 11
2018 HS-06 42 41 13 4 0 0 0 83 4 22
2018 HS-07 47 31 6 6 11 0 0 78 17 13
2017 HS 41 30 14 4 7 4 0 75 11 113
2017 HS-05 61 35 0 5 0 0 0 95 5 10
2017 HS-06 39 35 14 6 2 4 0 77 9 49
2017 HS-07 21 44 30 0 6 0 0 64 6 15
2014 HS 45 29 10 8 3 5 0 78 11 107
2014 HS-02 65 18 5 13 0 0 0 83 13 11
2014 HS-06 42 30 13 11 0 4 0 76 11 46

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 30 28 22 7 13 1 0 59 19 110
2020 HS-03 8 54 31 8 0 0 0 62 8 13
2020 HS-05 31 39 16 15 0 0 0 69 15 11
2020 HS-06 37 29 16 5 13 0 0 66 18 36
2020 HS-07 19 14 29 9 24 5 0 35 35 21
2019 HS 33 31 23 7 4 2 0 65 11 102
2019 HS-03 16 24 39 8 14 0 0 39 21 11
2019 HS-05 55 33 8 4 0 0 0 88 4 12
2019 HS-06 36 42 14 8 0 0 0 78 8 36
2019 HS-07 49 28 11 5 7 0 0 77 12 14
2018 HS 30 34 25 4 4 2 0 67 8 89
2018 HS-03 31 41 23 0 5 0 0 72 5 11
2018 HS-06 36 20 32 8 4 0 0 56 12 23
2018 HS-07 17 72 0 0 11 0 0 89 11 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 19 17 14 21 23 5 0 39 46 109
2020 HS-03 23 15 16 23 23 0 0 38 46 13
2020 HS-05 15 31 8 16 16 15 0 54 37 11
2020 HS-06 30 16 19 19 5 10 0 51 27 35
2020 HS-07 5 14 19 24 38 0 0 19 62 21
2019 HS 18 27 24 9 14 9 0 50 24 100
2019 HS-03 0 20 0 12 29 39 0 32 68 11
2019 HS-05 21 55 20 0 4 0 0 76 4 12
2019 HS-06 20 23 34 14 9 0 0 43 23 35
2019 HS-07 55 23 5 5 7 5 0 82 13 14
2018 HS 24 23 19 11 14 8 1 52 27 89
2018 HS-03 23 10 24 11 6 24 0 44 23 11
2018 HS-06 20 24 28 12 16 0 0 44 28 23
2018 HS-07 36 42 11 0 11 0 0 78 11 13
2017 HS 24 34 13 10 16 2 0 59 27 113
2017 HS-05 37 35 0 23 0 5 0 76 24 10
2017 HS-06 24 33 14 8 20 0 0 57 29 49
2017 HS-07 12 41 6 6 35 0 0 53 41 15
2014 HS 23 21 20 17 13 6 1 47 32 107
2014 HS-02 35 30 17 0 18 0 0 65 18 11
2014 HS-06 21 20 17 25 11 6 0 44 38 46

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 37 37 5 17 3 0 0 74 21 110
2020 HS-03 23 38 16 8 15 0 0 62 23 13
2020 HS-05 38 39 8 16 0 0 0 77 16 11
2020 HS-06 56 37 0 5 3 0 0 92 8 36
2020 HS-07 0 57 0 38 5 0 0 57 43 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 33 35 12 12 8 0 0 68 19 110
2020 HS-03 31 16 23 23 8 0 0 46 30 13
2020 HS-05 23 31 31 8 8 0 0 54 16 11
2020 HS-06 61 34 5 0 0 0 0 95 0 36
2020 HS-07 5 43 9 24 19 0 0 48 43 21
2019 HS 41 36 6 13 4 0 0 77 17 102
2019 HS-03 21 41 0 38 0 0 0 62 38 11
2019 HS-05 51 37 4 4 4 0 0 88 8 12
2019 HS-06 61 31 3 6 0 0 0 92 6 36
2019 HS-07 44 28 5 5 17 0 0 72 23 14
2017 HS 29 27 15 21 8 0 0 57 29 113
2017 HS-04 6 58 29 3 4 0 0 64 7 10
2017 HS-05 9 23 19 49 0 0 0 32 49 10
2017 HS-06 33 35 8 19 4 0 0 69 23 48
2017 HS-07 15 32 24 12 18 0 0 47 29 15
2014 HS 49 32 4 8 7 0 0 81 15 107
2014 HS-02 90 10 0 0 0 0 0 100 0 11
2014 HS-06 46 32 4 16 2 0 0 78 18 46

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 39 33 7 12 8 0 1 73 20 108
2020 HS-03 23 46 15 8 8 0 0 70 15 13
2020 HS-05 31 46 16 0 8 0 0 77 8 11
2020 HS-06 54 35 3 3 3 0 3 92 6 35
2020 HS-07 15 30 10 35 10 0 0 45 45 20
2019 HS 33 44 10 11 3 0 0 76 14 102
2019 HS-03 8 31 45 8 8 0 0 39 16 11
2019 HS-05 25 51 4 16 4 0 0 76 20 12
2019 HS-06 50 44 3 3 0 0 0 94 3 36
2019 HS-07 55 17 5 16 7 0 0 72 23 14
2017 HS 44 33 9 9 5 0 0 77 14 110
2017 HS-05 47 23 30 0 0 0 0 70 0 10
2017 HS-06 54 33 8 4 0 0 0 88 4 48
2017 HS-07 33 38 6 0 23 0 0 71 23 15
2014 HS 45 41 5 7 1 0 0 87 8 107
2014 HS-02 40 55 5 0 0 0 0 95 0 11
2014 HS-06 51 43 0 6 0 0 0 94 6 46

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 68 26 3 2 0 0 2 96 2 108
2020 HS-03 59 25 8 0 0 0 8 91 0 12
2020 HS-05 69 31 0 0 0 0 0 100 0 11
2020 HS-06 81 16 0 0 0 0 3 100 0 36
2020 HS-07 52 33 10 5 0 0 0 86 5 21
2017 HS 69 16 9 5 1 0 0 85 6 112
2017 HS-04 65 32 0 0 3 0 0 97 3 10
2017 HS-05 53 23 19 5 0 0 0 77 5 10
2017 HS-06 77 19 2 2 0 0 0 96 2 47
2017 HS-07 61 9 30 0 0 0 0 70 0 15
2014 HS 79 19 0 0 0 2 0 100 0 106
2014 HS-02 83 17 0 0 0 0 0 100 0 11
2014 HS-06 87 13 0 0 0 0 0 100 0 45

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 24 19 13 9 15 14 7 53 31 110
2020 HS-03 38 8 8 0 30 16 0 55 36 13
2020 HS-05 38 23 8 0 0 8 23 89 0 11
2020 HS-06 19 24 16 13 8 15 5 53 27 36
2020 HS-07 9 14 9 5 33 19 9 33 53 21
2019 HS 35 13 10 12 8 16 6 62 25 102
2019 HS-03 45 20 8 8 6 14 0 75 16 11
2019 HS-05 33 8 4 25 0 8 21 58 36 12
2019 HS-06 36 17 11 11 14 8 3 59 28 36
2019 HS-07 39 17 0 0 12 26 5 82 18 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 26 74 110
2020 HS-06 18 82 36
2020 HS-07 38 62 21
2019 HS 25 75 101
2019 HS-05 59 41 12
2019 HS-06 14 86 35
2019 HS-07 35 65 14
2018 HS 21 79 90
2018 HS-06 28 72 23
2018 HS-07 0 100 12

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 61 39 28
2019 HS 59 41 26
2018 HS 46 54 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 64 36 28
2019 HS 41 59 26
2018 HS 45 55 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 28
2019 HS 0 100 26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 36 64 28
2019 HS 55 45 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 39 61 28
2019 HS 43 57 25
2018 HS 36 64 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 42 58 28
2019 HS 57 43 25
2018 HS 49 51 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 61 39 28
2019 HS 52 48 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 26 74 28
2019 HS 34 66 25
2018 HS 28 72 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 58 42 28
2019 HS 52 48 25
2018 HS 38 62 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 26 74 28
2019 HS 52 48 25

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 28
2019 HS 0 100 25
2018 HS 0 100 15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 39 61 28
2019 HS 53 47 25
2018 HS 49 51 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 32 68 28
2019 HS 35 65 25
2018 HS 19 81 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 45 55 28
2019 HS 65 35 25
2018 HS 28 72 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 26 74 28
2019 HS 33 67 25

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HS 0 100 15

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 29 71 28
2019 HS 28 72 25

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 19 81 28
2019 HS 17 83 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 21 79 25

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 22 78 28

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 16 84 28
2018 HS 41 59 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 22 78 19

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 36 64 19

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HS 0 100 14

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HS 0 100 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 34 66 19

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 0 100 19
2018 HS 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 41 59 19
2018 HS 64 36 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HS 0 100 19
2018 HS 0 100 14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HS 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 23 27 23 9 13 5 0 52 24 110
2020 HS-03 23 15 38 0 8 16 0 45 9 13
2020 HS-05 8 61 16 8 0 8 0 75 8 11
2020 HS-06 32 26 11 13 13 5 0 61 28 36
2020 HS-07 9 24 38 5 24 0 0 33 28 21
2019 HS 21 22 19 12 8 14 4 53 25 101
2019 HS-03 8 12 8 12 21 32 8 32 55 11
2019 HS-05 45 12 12 26 0 4 0 59 28 11
2019 HS-06 19 22 22 8 3 19 6 56 15 36
2019 HS-07 44 17 11 5 17 5 0 65 24 14
2018 HS 22 25 19 11 2 12 9 60 16 85
2018 HS-03 7 44 12 12 0 26 0 68 16 10
2018 HS-06 22 22 39 0 4 9 4 50 5 21
2018 HS-07 20 36 17 0 11 17 0 67 13 13
2017 HS 20 24 15 6 12 18 5 58 23 114
2017 HS-04 35 29 6 4 0 26 0 86 5 10
2017 HS-05 23 44 0 9 0 23 0 88 12 10
2017 HS-06 27 20 27 4 10 10 2 53 16 49
2017 HS-07 3 9 12 12 53 6 6 13 73 15
2014 HS 28 21 14 6 8 16 7 64 18 107
2014 HS-02 40 13 10 0 0 38 0 84 0 11
2014 HS-06 19 30 15 8 6 13 9 62 19 46

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 36 23 19 7 13 3 0 60 20 110
2020 HS-03 30 30 16 0 8 16 0 72 9 13
2020 HS-05 45 31 16 8 0 0 0 77 8 11
2020 HS-06 47 21 13 0 16 3 0 70 16 36
2020 HS-07 19 24 24 9 24 0 0 43 33 21
2019 HS 31 34 12 9 6 6 1 70 17 101
2019 HS-03 16 18 8 6 21 32 0 49 40 11
2019 HS-05 55 33 12 0 0 0 0 88 0 12
2019 HS-06 39 39 8 6 3 3 3 82 9 36
2019 HS-07 49 17 16 11 7 0 0 67 17 14
2018 HS 39 27 15 5 4 7 2 74 10 86
2018 HS-03 26 56 7 5 7 0 0 81 12 10
2018 HS-06 34 29 29 0 4 4 0 66 4 22
2018 HS-07 36 31 17 0 11 6 0 71 12 13
2017 HS 44 19 10 7 14 1 5 67 23 112
2017 HS-04 87 3 6 0 4 0 0 90 4 10
2017 HS-05 63 28 5 5 0 0 0 91 5 10
2017 HS-06 38 35 15 2 4 4 2 78 7 48
2017 HS-07 3 6 15 23 47 0 6 9 75 15
2014 HS 40 27 13 10 4 6 0 71 15 107
2014 HS-02 52 13 23 0 0 13 0 74 0 11
2014 HS-06 37 38 13 2 6 4 0 78 9 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 12 88 110
2019 HS 6 94 101
2018 HS 7 93 87
2018 HS-03 0 100 10

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 53 47 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 46 54 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 34 66 12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 40 60 12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 33 22 20 4 9 11 1 62 15 110
2020 HS-03 38 23 15 0 8 16 0 73 9 13
2020 HS-05 31 16 23 0 8 23 0 60 10 11
2020 HS-06 39 21 13 3 8 13 3 72 12 36
2020 HS-07 24 24 24 14 14 0 0 48 28 21
2019 HS 26 27 14 5 4 16 8 70 12 102
2019 HS-03 8 12 14 12 16 32 8 32 45 11
2019 HS-05 72 20 4 0 0 4 0 96 0 12
2019 HS-06 31 28 8 6 3 19 6 78 11 36
2019 HS-07 11 16 17 11 7 0 39 43 29 14
2018 HS 23 30 20 0 2 20 5 71 3 89
2018 HS-03 6 41 11 0 6 35 0 73 10 11
2018 HS-06 28 32 8 0 4 24 4 83 6 23
2018 HS-07 31 25 17 0 6 17 6 72 7 13
2017 HS 36 12 17 1 6 24 4 66 10 114
2017 HS-04 61 6 3 4 0 26 0 91 5 10
2017 HS-05 44 23 9 0 0 19 5 88 0 10
2017 HS-06 27 16 37 0 0 16 4 54 0 49
2017 HS-07 3 12 21 6 30 18 12 21 50 15
2014 HS 34 27 16 2 2 14 5 76 4 107
2014 HS-02 47 25 10 0 13 0 5 76 13 11
2014 HS-06 25 32 15 2 0 19 6 77 3 46

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 39 22 17 3 10 7 0 66 15 108
2020 HS-03 46 15 15 0 8 16 0 73 9 13
2020 HS-05 53 23 23 0 0 0 0 77 0 11
2020 HS-06 50 16 13 3 10 8 0 72 14 36
2020 HS-07 25 25 20 10 20 0 0 50 30 20
2019 HS 35 33 11 6 3 7 4 77 10 100
2019 HS-03 16 31 45 0 8 0 0 47 8 11
2019 HS-05 76 20 4 0 0 0 0 96 0 12
2019 HS-06 47 25 6 6 3 11 3 84 10 36
2019 HS-07 26 21 12 5 7 0 28 66 17 14
2018 HS 39 36 11 1 2 9 2 84 4 88
2018 HS-03 31 52 11 0 6 0 0 82 6 11
2018 HS-06 40 44 4 0 4 8 0 91 4 23
2018 HS-07 44 32 12 0 6 6 0 81 6 12
2017 HS 46 23 11 1 7 11 1 78 9 114
2017 HS-04 61 35 0 0 4 0 0 96 4 10
2017 HS-05 63 28 9 0 0 0 0 91 0 10
2017 HS-06 43 31 16 2 0 8 0 80 2 49
2017 HS-07 9 21 12 6 36 12 6 36 50 15
2014 HS 48 21 20 2 0 8 1 76 2 107
2014 HS-02 77 0 23 0 0 0 0 77 0 11
2014 HS-06 39 32 17 0 0 11 2 81 0 46

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 11 89 109
2020 HS-03 0 100 13
2020 HS-05 8 92 11
2020 HS-06 18 82 36
2020 HS-07 10 90 20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 16 84 109
2020 HS-03 8 92 13
2020 HS-05 16 84 11
2020 HS-06 13 87 35
2020 HS-07 29 71 21
2019 HS 13 87 101
2019 HS-03 20 80 11
2019 HS-05 0 100 12
2019 HS-06 17 83 36
2019 HS-07 11 89 14
2017 HS 22 78 113
2017 HS-05 0 100 10
2017 HS-06 29 71 48
2014 HS 19 81 106
2014 HS-06 23 77 46

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 65 35 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 75 25 18
2019 HS 100 0 16
2017 HS 74 26 25
2017 HS-06 86 14 14
2014 HS 58 42 21
2014 HS-06 73 27 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 56 22 14 7 0 0 0 78 7 13
2019 HS 20 49 12 19 0 0 0 69 19 16
2017 HS 52 15 25 8 0 0 0 67 8 20
2017 HS-06 58 25 8 8 0 0 0 83 8 12
2014 HS 49 42 0 9 0 0 0 91 9 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 24 20 7 16 3 2 55 24 110
2020 HS-03 38 16 23 8 15 0 0 54 23 13
2020 HS-05 23 23 31 0 0 15 8 60 0 11
2020 HS-06 26 34 21 3 13 0 3 62 16 36
2020 HS-07 24 19 14 14 28 0 0 43 43 21
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 21 30 17 14 14 4 0 53 30 110
2020 HS-03 16 23 23 38 0 0 0 39 38 13
2020 HS-05 23 39 8 8 8 15 0 73 18 11
2020 HS-06 23 40 16 13 5 3 0 65 19 36
2020 HS-07 19 14 14 19 33 0 0 33 52 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 32 16 15 8 0 0 61 23 110
2020 HS-03 39 0 16 38 8 0 0 39 46 13
2020 HS-05 31 54 16 0 0 0 0 84 0 11
2020 HS-06 34 42 5 8 11 0 0 76 19 36
2020 HS-07 19 29 9 33 9 0 0 48 43 21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 32 16 15 8 0 0 61 23 109
2020 HS-03 39 0 31 23 8 0 0 39 30 13
2020 HS-05 33 42 8 17 0 0 0 75 17 10
2020 HS-06 37 42 11 5 5 0 0 79 11 36
2020 HS-07 14 43 9 19 14 0 0 57 33 21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 45 32 14 6 3 0 0 77 9 109
2020 HS-03 46 23 23 0 8 0 0 69 8 13
2020 HS-05 45 39 16 0 0 0 0 84 0 11
2020 HS-06 63 24 5 8 0 0 0 87 8 36
2020 HS-07 24 52 9 9 5 0 0 76 14 21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 35 32 17 10 6 0 0 67 16 108
2020 HS-03 46 15 16 23 0 0 0 62 23 13
2020 HS-05 31 46 23 0 0 0 0 77 0 11
2020 HS-06 42 31 11 3 14 0 0 73 16 35
2020 HS-07 24 47 9 9 9 0 0 72 19 21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 47 15 10 2 4 16 5 79 8 110
2020 HS-03 62 8 8 0 0 23 0 90 0 13
2020 HS-05 69 23 8 0 0 0 0 92 0 11
2020 HS-06 42 13 11 5 5 16 8 72 14 36
2020 HS-07 48 9 9 0 14 14 5 71 18 21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 31 17 8 11 3 1 62 20 108
2020 HS-03 23 31 23 16 0 8 0 58 17 13
2020 HS-05 23 47 0 8 0 15 8 90 10 11
2020 HS-06 29 33 19 8 8 3 0 64 17 35
2020 HS-07 28 29 14 5 24 0 0 57 28 21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 34 25 10 12 15 2 2 61 28 108
2020 HS-03 39 23 16 15 8 0 0 62 23 13
2020 HS-05 31 31 16 0 0 15 8 80 0 11
2020 HS-06 40 30 10 8 11 0 0 70 19 35
2020 HS-07 28 24 5 14 28 0 0 52 43 21

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 31 28 12 15 12 2 0 61 28 109
2020 HS-03 31 23 8 31 8 0 0 54 38 13
2020 HS-05 31 16 23 16 0 15 0 54 18 11
2020 HS-06 34 42 5 11 8 0 0 76 19 36
2020 HS-07 14 33 5 24 24 0 0 48 48 21

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 20 40 16 15 8 2 0 61 23 109
2020 HS-03 9 50 42 0 0 0 0 58 0 12
2020 HS-05 31 47 0 8 0 15 0 91 9 11
2020 HS-06 21 34 13 23 5 3 0 57 30 36
2020 HS-07 19 38 9 19 14 0 0 57 33 21
2019 HS 29 37 14 14 4 2 0 68 18 102
2019 HS-03 8 65 14 14 0 0 0 73 14 11
2019 HS-05 55 16 4 21 0 4 0 74 22 12
2019 HS-06 19 39 19 17 3 3 0 60 20 36
2019 HS-07 55 33 0 5 7 0 0 88 12 14
2018 HS 24 36 17 12 4 3 5 65 17 88
2018 HS-03 0 77 17 6 0 0 0 77 6 11
2018 HS-06 20 28 28 24 0 0 0 48 24 23
2018 HS-07 6 72 6 11 6 0 0 78 17 13
2017 HS 22 34 19 6 16 3 0 58 23 113
2017 HS-04 55 10 29 3 4 0 0 64 7 10
2017 HS-05 23 47 26 5 0 0 0 70 5 10
2017 HS-06 21 33 19 15 8 4 0 57 24 48
2017 HS-07 21 23 3 6 41 6 0 47 50 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 27 8 13 19 2 2 58 33 110
2020 HS-03 31 23 38 8 0 0 0 54 8 13
2020 HS-05 31 31 16 8 0 0 15 73 9 11
2020 HS-06 26 34 0 19 21 0 0 61 39 36
2020 HS-07 28 29 0 5 38 0 0 57 43 21

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 28 34 17 3 14 1 2 64 18 109
2020 HS-03 31 38 23 8 0 0 0 69 8 13
2020 HS-05 31 31 23 0 0 0 15 73 0 11
2020 HS-06 30 44 11 3 10 3 0 75 14 35
2020 HS-07 24 34 14 5 24 0 0 57 28 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 20 32 14 14 19 0 2 53 33 109
2020 HS-03 31 38 16 8 8 0 0 69 15 13
2020 HS-05 23 23 23 16 0 0 15 54 18 11
2020 HS-06 21 37 16 11 16 0 0 58 26 36
2020 HS-07 9 29 10 19 33 0 0 38 52 21
2019 HS 20 31 18 18 11 1 0 52 30 101
2019 HS-03 8 14 32 12 35 0 0 21 47 11
2019 HS-05 21 37 12 29 0 0 0 59 29 12
2019 HS-06 14 43 14 23 6 0 0 57 29 35
2019 HS-07 34 26 5 23 12 0 0 60 35 14
2018 HS 22 33 20 10 9 0 5 58 21 89
2018 HS-03 6 30 48 11 5 0 0 36 17 11
2018 HS-06 20 40 12 20 8 0 0 60 28 23
2018 HS-07 0 61 17 6 17 0 0 61 22 13
2017 HS 25 37 10 8 20 0 0 62 28 113
2017 HS-05 37 51 2 5 5 0 0 88 9 10
2017 HS-06 24 39 8 14 14 0 0 63 29 49
2017 HS-07 0 12 24 12 53 0 0 12 65 15

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 12 19 27 16 26 0 0 30 42 110
2020 HS-03 15 15 39 15 16 0 0 30 31 13
2020 HS-05 38 8 16 8 31 0 0 45 39 11
2020 HS-06 12 11 19 32 27 0 0 23 58 36
2020 HS-07 0 43 19 5 33 0 0 43 38 21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 25 28 19 12 14 0 1 54 26 110
2020 HS-03 8 23 23 16 30 0 0 31 46 13
2020 HS-05 30 16 23 8 23 0 0 45 31 11
2020 HS-06 37 29 21 5 5 0 3 68 11 36
2020 HS-07 9 48 9 9 24 0 0 57 33 21
2019 HS 23 15 17 24 21 0 0 38 45 102
2019 HS-03 20 0 0 39 41 0 0 20 80 11
2019 HS-05 8 21 37 25 8 0 0 29 33 12
2019 HS-06 42 25 14 6 14 0 0 67 19 36
2019 HS-07 7 16 23 34 21 0 0 23 55 14
2018 HS 20 15 35 11 15 2 2 37 27 89
2018 HS-03 0 18 61 5 17 0 0 18 22 11
2018 HS-06 32 16 12 24 16 0 0 48 40 23
2018 HS-07 6 0 67 11 17 0 0 6 28 13
2017 HS 23 23 15 14 23 0 2 47 38 113
2017 HS-05 42 0 7 19 32 0 0 42 51 10
2017 HS-06 45 20 6 14 8 0 6 70 24 49
2017 HS-07 6 21 30 12 29 3 0 27 42 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 20 26 19 20 14 0 1 46 35 109
2020 HS-03 16 39 23 15 8 0 0 54 23 13
2020 HS-05 49 25 0 17 8 0 0 75 25 10
2020 HS-06 23 32 11 23 11 0 0 55 34 36
2020 HS-07 14 24 33 9 19 0 0 38 28 21
2019 HS 29 22 17 25 7 0 0 51 32 102
2019 HS-03 8 14 14 43 21 0 0 21 65 11
2019 HS-05 51 29 0 12 8 0 0 80 20 12
2019 HS-06 25 25 25 17 8 0 0 50 25 36
2019 HS-07 47 21 16 16 0 0 0 68 16 14
2018 HS 33 26 18 13 8 0 2 60 22 89
2018 HS-03 31 41 23 0 5 0 0 72 5 11
2018 HS-06 20 32 28 4 16 0 0 52 20 23
2018 HS-07 50 6 22 17 6 0 0 56 22 13
2017 HS 22 30 23 10 14 0 1 52 24 114
2017 HS-04 0 55 35 3 7 0 0 55 10 10
2017 HS-05 42 19 30 9 0 0 0 61 9 10
2017 HS-06 18 37 22 12 10 0 0 55 22 49
2017 HS-07 6 33 12 23 23 0 3 40 48 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 37 34 19 4 3 0 3 74 7 108
2020 HS-03 23 54 16 0 8 0 0 77 8 13
2020 HS-05 49 17 34 0 0 0 0 66 0 10
2020 HS-06 49 30 14 5 0 0 3 80 6 35
2020 HS-07 38 33 14 0 14 0 0 72 14 21
2019 HS 45 29 15 6 3 0 2 75 9 101
2019 HS-03 16 38 12 14 14 0 8 58 30 11
2019 HS-05 76 8 8 8 0 0 0 84 8 12
2019 HS-06 44 28 19 6 3 0 0 72 8 36
2019 HS-07 55 28 17 0 0 0 0 83 0 13
2018 HS 45 31 11 6 2 1 6 81 8 89
2018 HS-03 78 17 0 0 5 0 0 95 5 11
2018 HS-06 44 36 16 0 4 0 0 80 4 23
2018 HS-07 53 11 20 17 0 0 0 64 17 13
2017 HS 40 25 15 11 4 1 3 68 15 114
2017 HS-04 26 58 13 0 4 0 0 83 4 10
2017 HS-05 61 21 18 0 0 0 0 82 0 10
2017 HS-06 43 31 8 4 2 2 10 84 7 49
2017 HS-07 47 23 6 6 18 0 0 71 23 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 22 21 17 17 22 0 2 43 39 110
2020 HS-03 8 38 16 23 8 0 8 50 33 13
2020 HS-05 61 8 16 16 0 0 0 69 16 11
2020 HS-06 18 29 11 21 21 0 0 47 42 36
2020 HS-07 10 19 28 14 28 0 0 29 43 21
2019 HS 19 17 24 21 18 0 1 36 40 100
2019 HS-03 8 20 14 32 27 0 0 27 59 11
2019 HS-05 22 35 31 12 0 0 0 57 12 11
2019 HS-06 6 22 31 17 25 0 0 28 42 36
2019 HS-07 42 11 21 26 0 0 0 53 26 14
2018 HS 29 14 22 11 21 0 2 44 33 89
2018 HS-03 44 38 7 0 11 0 0 82 11 10
2018 HS-06 4 28 24 20 24 0 0 32 44 23
2018 HS-07 45 0 22 22 11 0 0 45 33 13
2017 HS 27 15 23 10 24 0 1 42 35 113
2017 HS-04 51 29 6 6 7 0 0 80 13 10
2017 HS-05 42 0 47 7 5 0 0 42 12 10
2017 HS-06 10 24 29 18 18 0 0 35 37 49
2017 HS-07 9 0 6 18 65 0 3 9 85 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 54 17 14 6 4 0 5 75 11 108
2020 HS-03 33 25 25 8 0 0 9 64 9 12
2020 HS-05 50 25 25 0 0 0 0 75 0 10
2020 HS-06 66 8 11 5 0 0 11 83 5 36
2020 HS-07 48 28 9 5 9 0 0 76 14 21
2019 HS 56 19 8 3 3 0 12 85 6 101
2019 HS-03 14 51 0 14 6 0 16 77 23 11
2019 HS-05 76 16 4 4 0 0 0 92 4 12
2019 HS-06 56 11 8 0 3 0 22 86 4 36
2019 HS-07 63 21 11 5 0 0 0 84 5 14
2018 HS 59 17 5 4 1 2 11 88 6 90
2018 HS-03 78 17 5 0 0 0 0 95 0 11
2018 HS-06 52 28 4 4 4 0 8 87 9 23
2018 HS-07 56 17 11 17 0 0 0 72 17 13
2017 HS 59 16 9 0 8 0 8 82 9 112
2017 HS-05 91 5 5 0 0 0 0 95 0 10
2017 HS-06 53 18 8 0 2 0 18 88 3 49
2017 HS-07 21 23 36 0 18 0 3 45 18 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 38 29 14 10 9 0 1 67 19 109
2020 HS-03 23 31 38 8 0 0 0 54 8 13
2020 HS-05 45 9 0 37 9 0 0 54 46 10
2020 HS-06 40 34 11 8 5 0 3 76 13 36
2020 HS-07 38 33 9 9 9 0 0 72 19 21
2019 HS 39 36 14 7 4 0 1 75 10 100
2019 HS-03 23 34 6 15 15 0 8 62 32 10
2019 HS-05 51 37 12 0 0 0 0 88 0 12
2019 HS-06 31 43 20 0 6 0 0 74 6 35
2019 HS-07 56 26 11 7 0 0 0 83 7 14
2018 HS 37 35 14 4 4 2 3 77 8 90
2018 HS-03 59 36 0 5 0 0 0 95 5 11
2018 HS-06 28 44 20 8 0 0 0 72 8 23
2018 HS-07 50 39 6 6 0 0 0 89 6 13
2017 HS 41 20 26 6 6 0 1 62 12 113
2017 HS-04 35 32 29 0 4 0 0 67 4 10
2017 HS-05 79 16 5 0 0 0 0 95 0 10
2017 HS-06 38 33 17 6 6 0 0 71 13 48
2017 HS-07 23 21 41 6 6 0 3 45 12 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 29 27 28 4 11 0 2 56 15 109
2020 HS-03 15 38 46 0 0 0 0 54 0 13
2020 HS-05 41 8 25 8 17 0 0 49 25 10
2020 HS-06 29 32 26 5 5 0 3 62 11 36
2020 HS-07 33 29 19 0 19 0 0 62 19 21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 25 34 18 11 11 0 1 59 22 109
2020 HS-03 23 30 31 0 16 0 0 54 16 13
2020 HS-05 49 17 0 25 8 0 0 66 34 10
2020 HS-06 24 47 8 8 10 0 3 73 19 36
2020 HS-07 14 24 38 9 14 0 0 38 24 21
2019 HS 32 34 16 12 5 1 0 67 17 101
2019 HS-03 8 57 14 14 8 0 0 65 21 11
2019 HS-05 51 16 25 8 0 0 0 67 8 12
2019 HS-06 37 29 20 9 3 3 0 68 12 35
2019 HS-07 51 26 11 0 12 0 0 77 12 14
2018 HS 31 33 10 17 2 3 5 69 20 88
2018 HS-03 26 32 30 12 0 0 0 58 12 10
2018 HS-06 28 48 4 16 4 0 0 76 20 23
2018 HS-07 61 17 11 6 6 0 0 78 11 13
2017 HS 40 25 16 9 10 0 1 65 19 112
2017 HS-05 84 5 12 0 0 0 0 88 0 10
2017 HS-06 25 35 19 8 10 0 2 62 19 48
2017 HS-07 12 32 36 6 12 0 3 45 18 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 30 26 24 12 9 0 0 55 21 109
2020 HS-03 23 16 15 38 8 0 0 39 46 13
2020 HS-05 41 17 17 17 8 0 0 58 25 10
2020 HS-06 29 42 13 11 5 0 0 71 16 36
2020 HS-07 19 29 24 9 19 0 0 48 28 21
2019 HS 38 34 13 7 6 0 1 73 13 101
2019 HS-03 8 43 27 6 8 0 8 56 15 11
2019 HS-05 72 12 8 4 4 0 0 84 8 12
2019 HS-06 43 37 11 9 0 0 0 80 9 35
2019 HS-07 62 17 16 5 0 0 0 79 5 14
2018 HS 23 37 18 14 3 1 5 63 18 89
2018 HS-03 45 37 0 18 0 0 0 82 18 10
2018 HS-06 20 52 20 8 0 0 0 72 8 23
2018 HS-07 36 36 6 17 6 0 0 72 22 13
2017 HS 35 32 14 12 6 0 1 68 18 113
2017 HS-04 58 35 3 0 4 0 0 93 4 10
2017 HS-05 61 28 7 5 0 0 0 88 5 10
2017 HS-06 31 31 21 8 6 0 2 64 15 48
2017 HS-07 21 0 35 30 12 0 3 21 43 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 31 32 21 7 8 1 1 64 15 108
2020 HS-03 31 16 46 0 0 8 0 50 0 13
2020 HS-05 41 25 25 8 0 0 0 66 8 10
2020 HS-06 33 48 8 3 5 0 3 83 8 35
2020 HS-07 9 43 24 9 14 0 0 53 24 21
2019 HS 46 26 17 5 5 0 1 73 10 100
2019 HS-03 16 49 14 14 8 0 0 65 21 11
2019 HS-05 72 12 8 4 4 0 0 84 8 12
2019 HS-06 44 31 17 6 3 0 0 75 8 36
2019 HS-07 60 16 12 5 7 0 0 76 12 14
2018 HS 40 26 15 8 4 3 3 71 12 89
2018 HS-03 56 32 0 7 5 0 0 88 12 10
2018 HS-06 40 28 28 0 4 0 0 68 4 23
2018 HS-07 50 17 22 11 0 0 0 67 11 13
2017 HS 38 37 12 8 4 0 2 76 12 112
2017 HS-05 65 23 5 7 0 0 0 88 7 10
2017 HS-06 46 29 6 10 4 0 4 78 15 48
2017 HS-07 12 47 18 12 12 0 0 59 23 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 35 25 21 8 11 0 0 60 19 108
2020 HS-03 30 39 30 0 0 0 0 70 0 13
2020 HS-05 49 17 17 8 8 0 0 66 17 10
2020 HS-06 39 27 16 5 13 0 0 66 18 36
2020 HS-07 14 19 29 19 19 0 0 33 38 21
2019 HS 41 26 18 8 7 0 0 67 15 101
2019 HS-03 8 51 14 20 8 0 0 59 27 11
2019 HS-05 63 8 25 0 4 0 0 71 4 12
2019 HS-06 23 43 17 9 9 0 0 66 17 35
2019 HS-07 67 16 5 5 7 0 0 83 12 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 46 27 12 6 8 1 0 73 15 109
2020 HS-03 62 23 0 0 8 8 0 92 8 13
2020 HS-05 49 34 17 0 0 0 0 83 0 10
2020 HS-06 55 27 5 5 8 0 0 82 13 36
2020 HS-07 43 19 19 0 19 0 0 62 19 21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 32 22 25 12 7 0 2 55 19 109
2020 HS-03 39 0 23 30 8 0 0 39 38 13
2020 HS-05 50 8 25 0 0 0 16 70 0 10
2020 HS-06 32 29 34 5 0 0 0 61 5 36
2020 HS-07 19 29 24 5 24 0 0 48 28 21
2019 HS 44 34 16 3 2 0 1 78 5 100
2019 HS-03 23 12 51 14 0 0 0 35 14 11
2019 HS-05 35 53 8 0 4 0 0 88 4 11
2019 HS-06 40 43 11 3 3 0 0 83 6 35
2019 HS-07 68 16 11 5 0 0 0 84 5 14
2018 HS 42 34 8 10 2 0 3 79 12 89
2018 HS-03 51 18 5 26 0 0 0 68 26 10
2018 HS-06 32 40 16 12 0 0 0 72 12 23
2018 HS-07 36 47 6 0 11 0 0 83 11 13
2017 HS 41 27 14 9 6 1 2 70 15 112
2017 HS-04 87 10 4 0 0 0 0 96 0 10
2017 HS-05 51 42 2 5 0 0 0 93 5 10
2017 HS-06 49 26 15 6 2 0 2 76 9 47
2017 HS-07 26 12 30 6 12 6 9 45 21 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 32 31 16 9 10 0 2 65 19 108
2020 HS-03 23 31 30 16 0 0 0 54 16 13
2020 HS-05 42 17 0 25 0 0 16 70 30 10
2020 HS-06 48 27 16 5 3 0 0 75 8 35
2020 HS-07 14 48 5 9 24 0 0 62 33 21
2019 HS 46 25 14 11 4 0 0 72 15 102
2019 HS-03 23 38 14 12 14 0 0 61 25 11
2019 HS-05 51 25 16 8 0 0 0 76 8 12
2019 HS-06 50 22 14 14 0 0 0 72 14 36
2019 HS-07 62 0 11 21 7 0 0 62 28 14
2018 HS 44 22 12 15 4 0 2 68 20 87
2018 HS-03 51 24 25 0 0 0 0 75 0 10
2018 HS-06 45 27 9 18 0 0 0 73 18 22
2018 HS-07 42 25 22 6 6 0 0 67 11 13
2017 HS 51 22 14 7 6 0 0 74 12 113
2017 HS-05 79 12 9 0 0 0 0 91 0 10
2017 HS-06 51 27 12 6 2 0 2 79 8 49
2017 HS-07 18 36 29 12 6 0 0 53 18 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 42 24 15 14 5 0 1 66 19 107
2020 HS-03 38 23 15 8 16 0 0 62 23 13
2020 HS-05 66 8 8 17 0 0 0 75 17 10
2020 HS-06 42 22 19 11 3 0 3 66 14 34
2020 HS-07 43 38 5 0 14 0 0 81 14 21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 62 18 8 4 4 2 3 84 8 107
2020 HS-03 77 15 0 8 0 0 0 92 8 13
2020 HS-05 66 17 8 0 0 0 8 91 0 10
2020 HS-06 66 21 5 3 3 0 3 89 5 36
2020 HS-07 58 16 10 5 10 0 0 74 16 19
2019 HS 66 14 6 5 3 1 5 85 8 101
2019 HS-03 29 43 0 6 8 0 14 84 16 11
2019 HS-05 67 4 8 21 0 0 0 71 21 12
2019 HS-06 72 17 3 0 3 3 3 94 3 36
2019 HS-07 72 0 11 5 7 0 5 76 13 14
2018 HS 56 20 12 5 1 2 4 82 6 87
2018 HS-03 67 26 0 0 0 0 7 100 0 10
2018 HS-06 60 28 8 4 0 0 0 88 4 23
2018 HS-07 78 6 6 6 6 0 0 83 11 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 59 12 9 8 10 1 1 73 18 107
2020 HS-03 62 0 15 15 0 0 8 67 17 13
2020 HS-05 58 25 8 8 0 0 0 83 8 10
2020 HS-06 76 5 3 5 10 0 0 81 16 35
2020 HS-07 38 15 19 14 14 0 0 53 28 21
2019 HS 60 23 5 6 5 0 0 83 12 100
2019 HS-03 21 51 6 8 14 0 0 73 21 11
2019 HS-05 51 45 0 0 4 0 0 96 4 12
2019 HS-06 74 11 6 9 0 0 0 86 9 35
2019 HS-07 60 16 5 5 14 0 0 76 19 14
2018 HS 72 13 7 1 4 2 2 88 5 88
2018 HS-03 95 0 5 0 0 0 0 95 0 10
2018 HS-06 54 37 4 4 0 0 0 92 4 22
2018 HS-07 78 11 0 0 6 6 0 94 6 13
2017 HS 66 12 5 4 5 4 5 85 10 113
2017 HS-05 91 5 5 0 0 0 0 95 0 10
2017 HS-06 61 18 4 6 6 0 4 83 13 49
2017 HS-07 35 6 6 6 23 24 0 54 38 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 44 30 11 5 8 2 0 75 13 108
2020 HS-03 46 23 0 23 0 8 0 75 25 13
2020 HS-05 33 42 8 8 8 0 0 75 17 10
2020 HS-06 56 25 5 0 11 3 0 83 11 35
2020 HS-07 48 28 9 0 14 0 0 76 14 21
2019 HS 41 30 14 8 6 0 1 72 14 102
2019 HS-03 12 45 14 8 21 0 0 57 29 11
2019 HS-05 55 33 8 0 4 0 0 88 4 12
2019 HS-06 44 31 17 3 3 0 3 77 6 36
2019 HS-07 55 16 5 11 14 0 0 70 24 14
2018 HS 49 26 14 8 0 1 2 77 9 90
2018 HS-03 60 28 11 0 0 0 0 89 0 11
2018 HS-06 56 28 8 8 0 0 0 84 8 23
2018 HS-07 61 17 11 11 0 0 0 78 11 13
2017 HS 31 29 16 10 11 0 4 62 21 113
2017 HS-05 32 40 28 0 0 0 0 72 0 10
2017 HS-06 31 27 14 20 8 0 0 57 29 49
2017 HS-07 9 32 23 0 36 0 0 41 36 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 51 18 12 8 9 1 1 70 17 106
2020 HS-03 46 8 23 8 0 8 8 64 9 13
2020 HS-06 57 19 8 5 10 0 0 76 16 35
2020 HS-07 48 19 14 9 9 0 0 67 19 21
2019 HS 52 27 6 7 8 0 1 79 15 102
2019 HS-03 12 38 0 21 21 0 8 54 46 11
2019 HS-05 96 0 0 0 4 0 0 96 4 12
2019 HS-06 42 31 14 11 3 0 0 72 14 36
2019 HS-07 70 5 5 12 7 0 0 76 19 14
2018 HS 56 17 13 5 6 0 3 76 11 89
2018 HS-03 54 23 18 0 5 0 0 77 5 11
2018 HS-06 52 24 12 8 4 0 0 76 12 23
2018 HS-07 78 11 0 0 11 0 0 89 11 13
2017 HS 48 21 11 5 11 0 4 71 17 113
2017 HS-05 88 5 7 0 0 0 0 93 0 10
2017 HS-06 55 10 6 14 14 0 0 65 29 49
2017 HS-07 18 18 36 12 18 0 0 35 29 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 61 8 3 0 2 0 26 93 3 108
2020 HS-03 69 8 0 0 0 0 23 100 0 13
2020 HS-06 55 8 0 0 0 0 37 100 0 36
2020 HS-07 67 9 5 0 0 0 19 94 0 21
2019 HS 52 9 2 2 1 0 34 92 5 98
2019 HS-03 28 21 0 0 0 0 51 100 0 10
2019 HS-05 71 29 0 0 0 0 0 100 0 12
2019 HS-06 46 6 0 0 3 0 46 95 5 35
2019 HS-07 56 0 5 17 0 0 21 71 22 14
2018 HS 48 6 2 1 3 2 36 89 7 88
2018 HS-03 44 0 0 0 0 0 56 100 0 10
2018 HS-06 36 12 4 4 0 0 44 86 7 23
2018 HS-07 66 7 7 0 0 0 21 91 0 12
2017 HS 42 21 7 4 1 0 24 84 8 113
2017 HS-05 49 9 19 19 0 0 5 61 20 10
2017 HS-06 39 20 2 2 4 0 33 88 9 49
2017 HS-07 44 9 18 0 0 0 29 75 0 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 55 24 9 2 4 2 3 83 7 109
2020 HS-03 61 23 8 0 8 0 0 84 8 13
2020 HS-05 62 8 8 0 0 15 8 90 0 11
2020 HS-06 58 31 5 0 0 0 5 94 0 36
2020 HS-07 53 24 19 5 0 0 0 76 5 21
2019 HS 65 15 5 7 1 0 5 85 9 102
2019 HS-03 27 49 0 8 8 0 8 83 17 11
2019 HS-05 71 25 0 4 0 0 0 96 4 12
2019 HS-06 72 11 6 3 0 0 8 91 3 36
2019 HS-07 79 5 0 5 0 0 11 94 6 14
2018 HS 56 22 6 5 1 2 8 87 6 88
2018 HS-03 50 44 5 0 0 0 0 95 0 10
2018 HS-06 59 25 4 12 0 0 0 84 12 22
2018 HS-07 72 6 17 0 6 0 0 78 6 13
2017 HS 64 20 9 2 1 0 4 88 3 113
2017 HS-05 56 44 0 0 0 0 0 100 0 10
2017 HS-06 59 18 6 2 4 0 10 86 7 49
2017 HS-07 68 9 12 6 0 0 6 81 6 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 61 13 7 4 12 0 4 76 17 108
2020 HS-03 54 8 15 15 0 0 8 67 17 13
2020 HS-05 53 0 0 0 47 0 0 53 47 11
2020 HS-06 70 16 0 3 3 0 8 94 6 35
2020 HS-07 38 19 10 0 33 0 0 57 33 21
2019 HS 67 13 10 2 6 0 2 82 8 102
2019 HS-03 73 20 0 0 0 0 8 100 0 11
2019 HS-05 80 12 0 0 8 0 0 92 8 12
2019 HS-06 81 8 0 6 3 0 3 91 9 36
2019 HS-07 51 16 12 0 16 0 5 70 17 14
2018 HS 62 14 6 3 8 0 6 82 12 90
2018 HS-03 47 23 0 18 11 0 0 70 30 11
2018 HS-06 88 8 0 0 0 0 4 100 0 23
2018 HS-07 61 28 0 0 11 0 0 89 11 13
2017 HS 64 11 7 2 11 0 5 79 14 113
2017 HS-05 84 5 2 0 9 0 0 88 9 10
2017 HS-06 59 20 6 2 4 0 8 87 7 49
2017 HS-07 50 15 30 0 6 0 0 64 6 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 59 27 8 2 4 0 1 86 6 110
2020 HS-03 69 8 15 0 0 0 8 83 0 13
2020 HS-05 69 8 8 0 16 0 0 77 16 11
2020 HS-06 47 42 5 5 0 0 0 89 5 36
2020 HS-07 62 19 9 0 9 0 0 81 9 21
2019 HS 57 30 10 0 3 0 1 88 3 101
2019 HS-03 33 51 16 0 0 0 0 84 0 11
2019 HS-05 79 8 12 0 0 0 0 88 0 11
2019 HS-06 50 39 6 0 6 0 0 89 6 36
2019 HS-07 67 23 5 0 0 0 5 94 0 14
2018 HS 48 27 14 4 1 0 6 80 5 89
2018 HS-03 49 5 19 0 7 0 19 68 8 10
2018 HS-06 64 20 12 4 0 0 0 84 4 23
2018 HS-07 53 42 6 0 0 0 0 94 0 13
2017 HS 47 31 11 8 3 0 0 78 11 113
2017 HS-05 93 7 0 0 0 0 0 100 0 10
2017 HS-06 35 35 18 4 8 0 0 69 12 49
2017 HS-07 35 29 12 24 0 0 0 64 24 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 20 36 24 14 5 0 0 56 19 109
2020 HS-03 31 31 16 23 0 0 0 62 23 13
2020 HS-05 38 8 38 16 0 0 0 46 16 11
2020 HS-06 18 45 24 13 0 0 0 63 13 36
2020 HS-07 24 28 19 24 5 0 0 52 29 21

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 11 32 36 12 9 0 0 43 21 109
2020 HS-03 16 46 38 0 0 0 0 62 0 13
2020 HS-05 38 16 16 31 0 0 0 53 31 11
2020 HS-06 11 31 45 5 8 0 0 42 13 36
2020 HS-07 5 30 35 15 15 0 0 35 30 20
2019 HS 16 39 33 6 6 0 0 55 12 101
2019 HS-03 14 53 20 0 14 0 0 67 14 11
2019 HS-05 26 35 31 8 0 0 0 61 8 11
2019 HS-06 11 47 33 8 0 0 0 58 8 36
2019 HS-07 34 32 21 0 14 0 0 65 14 14
2018 HS 19 39 25 8 5 0 5 61 13 89
2018 HS-03 36 41 18 5 0 0 0 77 5 11
2018 HS-06 21 46 25 8 0 0 0 66 8 22
2018 HS-07 6 61 17 11 6 0 0 67 17 13
2017 HS 15 33 30 9 10 4 0 49 20 114
2017 HS-04 0 80 13 3 4 0 0 80 7 10
2017 HS-05 19 47 35 0 0 0 0 65 0 10
2017 HS-06 10 45 37 6 2 0 0 55 8 49
2017 HS-07 6 3 62 6 23 0 0 9 29 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 14 28 37 16 5 0 0 22 41 108
2020 HS-03 0 23 46 16 16 0 0 31 23 13
2020 HS-05 0 8 58 33 0 0 0 33 8 10
2020 HS-06 11 39 34 13 3 0 0 16 50 36
2020 HS-07 28 19 29 24 0 0 0 24 47 21
2019 HS 9 19 40 21 11 0 0 32 28 99
2019 HS-03 14 6 59 6 16 0 0 21 20 11
2019 HS-05 0 16 16 68 0 0 0 68 16 10
2019 HS-06 0 20 46 26 9 0 0 34 20 35
2019 HS-07 5 35 21 11 28 0 0 39 40 14
2018 HS 6 12 46 22 10 0 2 33 19 89
2018 HS-03 0 5 53 24 18 0 0 42 5 11
2018 HS-06 8 13 13 50 17 0 0 66 21 22
2018 HS-07 0 22 67 11 0 0 0 11 22 13
2017 HS 9 14 41 29 5 0 1 35 23 113
2017 HS-04 4 0 64 29 0 3 0 30 4 10
2017 HS-06 6 16 41 18 18 0 0 37 22 49
2017 HS-07 12 29 50 9 0 0 0 9 41 15
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 30 49 20 1 62 38 108
2020 HS-03 61 39 0 0 39 61 13
2020 HS-05 39 38 23 0 50 50 11
2020 HS-06 18 61 19 3 77 23 36
2020 HS-07 45 40 15 0 47 53 20

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 HS 31 69 33

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 45 13 11 8 8 2 13 69 18 110
2020 HS-03 46 8 16 8 15 0 8 58 25 13
2020 HS-05 31 8 8 8 16 15 16 55 34 11
2020 HS-06 61 8 15 5 5 3 3 73 11 36
2020 HS-07 38 24 9 5 9 0 14 72 17 21
2019 HS 42 20 7 10 9 0 11 69 22 99
2019 HS-03 20 39 20 21 0 0 0 59 21 11
2019 HS-05 65 4 4 0 26 0 0 69 26 11
2019 HS-06 53 22 6 0 0 0 19 93 0 36
2019 HS-07 35 21 5 11 0 0 28 78 15 14
2018 HS 45 13 4 10 9 5 14 72 24 87
2018 HS-03 31 28 0 30 6 0 5 62 38 11
2018 HS-06 63 8 0 13 12 0 4 74 26 22
2018 HS-07 17 17 17 25 20 6 0 35 47 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 6 22 10 26 34 0 3 29 61 33

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 HS 3 17 10 25 42 0 3 20 70 33
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