2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HR/RH (CRA)

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	50	36	5	6	3	0	86	8	617
2020	HR/RH (CRA)-02	44	39	6	6	6	0	83	11	36
2020	HR/RH (CRA)-03	49	37	7	8	0	0	86	8	76
2020	HR/RH (CRA)-04	47	36	8	5	2	1	84	8	130
2020	HR/RH (CRA)-05	53	32	4	6	3	0	86	10	201
2020	HR/RH (CRA)-06	51	39	4	3	4	0	89	6	114
2020	HR/RH (CRA)-07	51	43	2	4	0	0	94	4	49
2019	HR/RH (CRA)	45	41	7	4	3	0	86	7	528
2019	HR/RH (CRA)-02	48	24	4	8	16	0	72	24	25
2019	HR/RH (CRA)-03	47	41	5	5	2	0	88	7	58
2019	HR/RH (CRA)-04	42	42	6	5	4	0	85	9	125
2019	HR/RH (CRA)-05	44	43	8	3	2	0	87	5	171
2019	HR/RH (CRA)-06	42	45	6	4	2	0	88	6	99
2019	HR/RH (CRA)-07	64	23	8	3	3	0	87	5	39
2018	HR/RH (CRA)	38	45	9	7	1	0	83	8	471
2018	HR/RH (CRA)-02	11	83	6	0	0	0	94	0	18
2018	HR/RH (CRA)-03	38	36	14	12	0	0	74	12	42
2018	HR/RH (CRA)-04	31	46	12	9	2	0	77	11	122
2018	HR/RH (CRA)-05	37	49	7	6	1	0	86	7	164
2018	HR/RH (CRA)-06	51	36	4	6	3	0	88	9	80
2018	HR/RH (CRA)-07	53	28	8	8	3	0	81	11	36
2017	HR/RH (CRA)	41	45	6	5	2	0	86	7	510
2017	HR/RH (CRA)-02	40	42	0	18	0	0	82	18	19
2017	HR/RH (CRA)-03	30	48	11	4	6	0	79	11	46
2017	HR/RH (CRA)-04	41	47	6	2	3	0	88	6	124
2017	HR/RH (CRA)-05	46	42	5	6	1	0	88	7	173
2017	HR/RH (CRA)-06	34	52	7	5	2	0	86	7	98
2017	HR/RH (CRA)-07	58	37	2	2	0	0	95	2	40
2014	HR/RH (CRA)	38	46	7	6	4	0	83	9	526
2014	HR/RH (CRA)-02	31	56	0	0	12	0	88	12	16
2014	HR/RH (CRA)-03	26	54	7	7	6	0	80	13	52
2014	HR/RH (CRA)-04	37	45	6	7	4	0	83	12	136
2014	HR/RH (CRA)-05	42	42	10	4	2	0	84	6	181
2014	HR/RH (CRA)-06	35	52	5	4	3	0	87	8	93
2014	HR/RH (CRA)-07	51	28	8	10	3	0	79	13	39

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	49	31	8	9	3	0	80	12	612
2020	HR/RH (CRA)-02	42	44	6	6	3	0	86	8	36
2020	HR/RH (CRA)-03	58	25	9	8	0	0	83	8	76
2020	HR/RH (CRA)-04	45	27	14	9	5	1	72	13	128
2020	HR/RH (CRA)-05	52	27	7	11	4	0	79	15	200
2020	HR/RH (CRA)-06	47	37	5	8	3	0	84	11	113
2020	HR/RH (CRA)-07	50	35	6	6	2	0	85	8	48
2019	HR/RH (CRA)	45	34	9	7	5	0	78	13	528
2019	HR/RH (CRA)-02	52	24	4	4	16	0	76	20	25
2019	HR/RH (CRA)-03	34	43	10	7	5	0	78	12	58
2019	HR/RH (CRA)-04	37	41	12	5	6	0	78	10	125
2019	HR/RH (CRA)-05	50	32	8	7	4	0	81	11	171
2019	HR/RH (CRA)-06	47	29	12	9	2	0	77	11	99
2019	HR/RH (CRA)-07	59	23	5	5	8	0	82	13	39
2018	HR/RH (CRA)	37	41	10	8	4	0	77	12	471
2018	HR/RH (CRA)-02	28	56	6	6	6	0	83	11	18
2018	HR/RH (CRA)-03	37	40	16	5	2	0	77	7	43
2018	HR/RH (CRA)-04	30	44	11	11	5	0	74	16	122
2018	HR/RH (CRA)-05	41	40	10	7	2	0	80	9	164
2018	HR/RH (CRA)-06	38	39	11	10	3	0	76	13	80
2018	HR/RH (CRA)-07	49	31	0	11	9	0	80	20	35
2017	HR/RH (CRA)	40	40	10	7	3	0	80	10	509
2017	HR/RH (CRA)-02	45	47	0	8	0	0	92	8	19
2017	HR/RH (CRA)-03	26	45	17	4	5	2	73	9	46
2017	HR/RH (CRA)-04	43	40	6	6	5	0	83	11	123
2017	HR/RH (CRA)-05	45	41	6	7	1	0	86	8	173
2017	HR/RH (CRA)-06	37	35	20	6	2	0	72	8	98
2017	HR/RH (CRA)-07	46	37	2	10	5	0	83	15	40

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	59	33	4	3	1	0	0	92	4	610
2020	HR/RH (CRA)-02	42	42	8	6	3	0	0	83	8	36
2020	HR/RH (CRA)-03	58	33	5	4	0	0	0	91	4	76
2020	HR/RH (CRA)-04	53	38	4	5	1	0	0	91	5	128
2020	HR/RH (CRA)-05	59	33	4	2	2	0	0	92	4	199
2020	HR/RH (CRA)-06	66	28	2	4	0	0	0	94	4	112
2020	HR/RH (CRA)-07	67	31	0	2	0	0	0	98	2	48
2019	HR/RH (CRA)	57	32	7	3	1	0	0	89	4	526
2019	HR/RH (CRA)-02	52	24	8	4	12	0	0	76	16	25
2019	HR/RH (CRA)-03	52	40	5	2	2	0	0	91	3	58
2019	HR/RH (CRA)-04	50	36	8	3	2	1	0	87	5	124
2019	HR/RH (CRA)-05	60	30	8	1	1	0	0	90	2	171
2019	HR/RH (CRA)-06	60	31	4	5	0	0	0	91	5	99
2019	HR/RH (CRA)-07	71	21	5	3	0	0	0	92	3	38
2018	HR/RH (CRA)	53	37	7	2	1	0	0	90	3	470
2018	HR/RH (CRA)-02	22	61	11	6	0	0	0	83	6	18
2018	HR/RH (CRA)-03	56	33	7	2	2	0	0	88	5	43
2018	HR/RH (CRA)-04	44	40	12	3	0	0	0	84	3	122
2018	HR/RH (CRA)-05	55	36	7	1	1	0	1	92	1	163
2018	HR/RH (CRA)-06	65	30	3	1	1	0	0	95	3	80
2018	HR/RH (CRA)-07	57	37	0	3	3	0	0	94	6	35
2017	HR/RH (CRA)	58	34	6	1	1	0	0	92	2	510
2017	HR/RH (CRA)-02	50	45	0	5	0	0	0	95	5	19
2017	HR/RH (CRA)-03	50	32	13	2	2	0	0	83	4	46
2017	HR/RH (CRA)-04	55	38	2	2	2	0	0	94	4	124
2017	HR/RH (CRA)-05	62	30	7	1	0	0	0	92	1	173
2017	HR/RH (CRA)-06	54	37	7	0	2	0	0	91	2	98
2017	HR/RH (CRA)-07	75	22	2	0	0	0	0	98	0	40
2014	HR/RH (CRA)	66	27	5	2	1	0	0	93	3	525
2014	HR/RH (CRA)-02	63	31	0	0	6	0	0	94	6	16
2014	HR/RH (CRA)-03	51	40	2	4	4	0	0	91	7	52
2014	HR/RH (CRA)-04	69	24	4	2	1	0	0	93	3	136
2014	HR/RH (CRA)-05	65	27	6	2	0	0	1	92	2	180
2014	HR/RH (CRA)-06	71	24	4	0	1	0	0	95	1	93
2014	HR/RH (CRA)-07	74	15	10	0	0	0	0	90	0	39

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	55	31	8	4	2	0	86	6	616
2020	HR/RH (CRA)-02	39	39	11	6	6	0	78	11	36
2020	HR/RH (CRA)-03	59	28	8	5	0	0	87	5	75
2020	HR/RH (CRA)-04	51	33	9	5	2	0	84	7	130
2020	HR/RH (CRA)-05	58	28	9	3	2	0	86	5	201
2020	HR/RH (CRA)-06	60	28	7	2	4	0	88	5	114
2020	HR/RH (CRA)-07	59	35	2	4	0	0	94	4	49
2019	HR/RH (CRA)	52	36	6	6	1	0	87	7	526
2019	HR/RH (CRA)-02	48	24	8	12	8	0	72	20	25
2019	HR/RH (CRA)-03	52	36	7	5	0	0	88	5	58
2019	HR/RH (CRA)-04	46	38	6	9	2	0	84	10	125
2019	HR/RH (CRA)-05	51	41	5	2	1	0	92	3	169
2019	HR/RH (CRA)-06	56	31	7	6	0	0	87	6	99
2019	HR/RH (CRA)-07	67	21	8	3	3	0	87	5	39
2018	HR/RH (CRA)	46	40	8	5	1	0	86	6	473
2018	HR/RH (CRA)-02	39	44	11	6	0	0	83	6	18
2018	HR/RH (CRA)-03	47	33	12	5	5	0	79	9	43
2018	HR/RH (CRA)-04	39	41	10	9	1	1	80	10	122
2018	HR/RH (CRA)-05	50	40	6	4	0	0	90	4	165
2018	HR/RH (CRA)-06	48	42	6	2	1	0	90	4	81
2018	HR/RH (CRA)-07	51	37	3	6	3	0	89	9	35
2017	HR/RH (CRA)	50	38	8	3	1	0	88	4	507
2017	HR/RH (CRA)-02	47	39	0	13	0	0	87	13	18
2017	HR/RH (CRA)-03	35	50	9	2	4	0	85	6	46
2017	HR/RH (CRA)-04	46	41	8	2	2	1	88	4	123
2017	HR/RH (CRA)-05	58	34	5	3	1	0	91	3	173
2017	HR/RH (CRA)-06	45	38	14	2	1	0	83	3	98
2017	HR/RH (CRA)-07	58	37	2	2	0	0	95	2	40
2014	HR/RH (CRA)	48	37	9	3	2	0	86	5	526
2014	HR/RH (CRA)-02	50	38	6	0	6	0	88	6	16
2014	HR/RH (CRA)-03	33	54	8	2	4	0	87	6	52
2014	HR/RH (CRA)-04	48	36	9	4	3	0	84	7	136
2014	HR/RH (CRA)-05	51	35	11	3	1	0	86	3	181
2014	HR/RH (CRA)-06	51	38	8	3	1	0	88	4	93
2014	HR/RH (CRA)-07	56	23	13	3	5	0	79	8	39

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	61	27	8	3	1	0	88	4	612
2020	HR/RH (CRA)-02	67	25	6	3	0	0	92	3	36
2020	HR/RH (CRA)-03	75	18	5	1	0	0	93	1	76
2020	HR/RH (CRA)-04	60	20	13	5	2	0	80	7	127
2020	HR/RH (CRA)-05	58	30	8	3	2	0	88	5	199
2020	HR/RH (CRA)-06	62	29	4	3	1	1	92	4	114
2020	HR/RH (CRA)-07	57	35	4	4	0	0	92	4	49
2019	HR/RH (CRA)	52	32	10	3	2	0	84	6	523
2019	HR/RH (CRA)-02	67	21	0	4	8	0	88	13	24
2019	HR/RH (CRA)-03	53	28	16	2	2	0	81	3	58
2019	HR/RH (CRA)-04	42	42	10	4	2	0	83	6	125
2019	HR/RH (CRA)-05	56	26	13	4	1	0	82	5	167
2019	HR/RH (CRA)-06	55	38	5	1	1	0	93	2	99
2019	HR/RH (CRA)-07	59	26	8	3	5	0	85	8	39
2018	HR/RH (CRA)	48	34	12	4	1	1	83	5	470
2018	HR/RH (CRA)-02	56	33	11	0	0	0	89	0	18
2018	HR/RH (CRA)-03	51	35	12	2	0	0	86	2	43
2018	HR/RH (CRA)-04	41	36	13	8	1	1	78	9	121
2018	HR/RH (CRA)-05	52	34	10	2	0	1	87	2	164
2018	HR/RH (CRA)-06	48	38	13	0	3	0	85	3	80
2018	HR/RH (CRA)-07	49	23	11	11	3	3	74	15	35
2017	HR/RH (CRA)	45	37	10	5	2	1	83	7	507
2017	HR/RH (CRA)-02	45	37	10	8	0	0	82	8	19
2017	HR/RH (CRA)-03	43	37	11	4	3	2	82	7	46
2017	HR/RH (CRA)-04	46	32	10	7	4	0	78	11	124
2017	HR/RH (CRA)-05	51	34	8	5	1	1	86	6	171
2017	HR/RH (CRA)-06	36	45	14	2	1	1	82	3	97
2017	HR/RH (CRA)-07	53	32	7	7	0	0	85	7	40
2014	HR/RH (CRA)	39	38	13	5	4	1	78	9	526
2014	HR/RH (CRA)-02	37	38	25	0	0	0	75	0	16
2014	HR/RH (CRA)-03	39	37	11	5	8	0	76	13	52
2014	HR/RH (CRA)-04	35	39	15	7	4	1	74	11	136
2014	HR/RH (CRA)-05	42	42	12	2	3	1	84	4	181
2014	HR/RH (CRA)-06	38	38	14	8	2	1	76	10	93
2014	HR/RH (CRA)-07	54	26	13	3	5	0	79	8	39

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	60	28	7	4	2	0	87	5	613
2020	HR/RH (CRA)-02	61	31	3	3	3	0	92	6	36
2020	HR/RH (CRA)-03	72	19	5	3	1	0	91	4	75
2020	HR/RH (CRA)-04	55	24	11	8	2	0	79	10	129
2020	HR/RH (CRA)-05	58	29	8	3	2	0	87	5	199
2020	HR/RH (CRA)-06	61	31	5	2	1	0	92	3	114
2020	HR/RH (CRA)-07	59	33	6	2	0	0	92	2	49
2019	HR/RH (CRA)	51	34	9	4	2	0	85	7	526
2019	HR/RH (CRA)-02	63	21	0	8	8	0	83	17	24
2019	HR/RH (CRA)-03	52	31	12	3	2	0	83	5	58
2019	HR/RH (CRA)-04	40	42	8	7	2	0	82	10	125
2019	HR/RH (CRA)-05	53	32	10	4	1	0	85	5	170
2019	HR/RH (CRA)-06	56	35	7	1	1	0	91	2	99
2019	HR/RH (CRA)-07	64	21	8	3	5	0	85	8	39
2018	HR/RH (CRA)	45	39	10	4	1	0	84	6	467
2018	HR/RH (CRA)-02	61	28	11	0	0	0	89	0	18
2018	HR/RH (CRA)-03	46	37	7	10	0	0	83	10	41
2018	HR/RH (CRA)-04	40	40	13	5	2	0	80	7	121
2018	HR/RH (CRA)-05	51	38	7	3	1	0	89	4	162
2018	HR/RH (CRA)-06	38	51	9	0	3	0	89	3	80
2018	HR/RH (CRA)-07	50	22	14	11	3	0	72	14	36
2017	HR/RH (CRA)	45	39	9	4	3	0	85	7	509
2017	HR/RH (CRA)-02	45	30	17	8	0	0	75	8	19
2017	HR/RH (CRA)-03	45	33	13	4	5	0	78	9	46
2017	HR/RH (CRA)-04	41	39	10	6	5	0	80	10	124
2017	HR/RH (CRA)-05	50	38	6	4	2	0	88	6	172
2017	HR/RH (CRA)-06	42	46	8	2	2	0	88	4	98
2017	HR/RH (CRA)-07	53	32	10	5	0	0	85	5	40
2014	HR/RH (CRA)	39	40	11	6	3	0	80	9	525
2014	HR/RH (CRA)-02	37	44	19	0	0	0	81	0	16
2014	HR/RH (CRA)-03	37	35	13	10	5	0	72	15	52
2014	HR/RH (CRA)-04	34	43	11	9	4	0	77	12	136
2014	HR/RH (CRA)-05	42	44	9	2	2	1	86	4	181
2014	HR/RH (CRA)-06	39	39	12	7	3	0	78	10	92
2014	HR/RH (CRA)-07	56	26	10	5	3	0	82	8	39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	52	24	12	8	2	2	0	78	10	614
2020	HR/RH (CRA)-02	39	33	11	14	0	3	0	74	14	36
2020	HR/RH (CRA)-03	45	24	20	4	3	5	0	72	7	76
2020	HR/RH (CRA)-04	56	16	9	12	3	3	0	74	16	129
2020	HR/RH (CRA)-05	51	29	11	6	3	1	0	80	9	200
2020	HR/RH (CRA)-06	62	19	11	6	0	2	0	83	6	114
2020	HR/RH (CRA)-07	55	24	10	6	2	0	2	81	8	49
2019	HR/RH (CRA)	44	28	13	8	3	3	0	74	12	528
2019	HR/RH (CRA)-02	40	32	8	8	12	0	0	72	20	25
2019	HR/RH (CRA)-03	45	28	12	12	2	2	0	74	14	58
2019	HR/RH (CRA)-04	37	30	15	11	2	5	0	70	14	125
2019	HR/RH (CRA)-05	47	25	18	7	2	1	0	73	9	171
2019	HR/RH (CRA)-06	47	35	8	5	1	3	0	85	6	99
2019	HR/RH (CRA)-07	56	13	10	8	10	3	0	71	18	39
2018	HR/RH (CRA)	39	28	17	9	5	3	0	68	14	472
2018	HR/RH (CRA)-02	39	28	11	17	0	6	0	71	18	18
2018	HR/RH (CRA)-03	37	16	21	21	5	0	0	53	26	43
2018	HR/RH (CRA)-04	33	27	18	10	5	7	0	65	16	121
2018	HR/RH (CRA)-05	42	32	16	5	4	1	0	74	9	165
2018	HR/RH (CRA)-06	40	33	18	5	1	4	0	75	6	80
2018	HR/RH (CRA)-07	50	14	11	8	17	0	0	64	25	36
2017	HR/RH (CRA)	41	27	17	8	4	4	0	70	12	508
2017	HR/RH (CRA)-02	32	15	25	23	0	5	0	50	24	19
2017	HR/RH (CRA)-03	33	24	26	9	5	4	0	59	14	46
2017	HR/RH (CRA)-04	40	26	16	8	5	4	1	70	14	124
2017	HR/RH (CRA)-05	45	26	14	7	4	4	0	74	12	173
2017	HR/RH (CRA)-06	38	33	17	5	3	4	0	74	9	96
2017	HR/RH (CRA)-07	50	22	15	2	7	2	0	74	10	40
2014	HR/RH (CRA)	37	25	18	11	6	3	0	64	18	526
2014	HR/RH (CRA)-02	19	25	44	6	6	0	0	44	12	16
2014	HR/RH (CRA)-03	30	16	18	11	13	9	2	52	27	52
2014	HR/RH (CRA)-04	27	32	17	15	7	2	0	61	22	136
2014	HR/RH (CRA)-05	41	25	16	12	4	3	0	68	16	181
2014	HR/RH (CRA)-06	44	25	16	6	8	1	0	70	14	93
2014	HR/RH (CRA)-07	54	15	18	8	3	3	0	71	11	39

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	64	22	7	2	2	1	1	88	4	612
2020	HR/RH (CRA)-02	44	31	6	6	3	6	6	84	9	36
2020	HR/RH (CRA)-03	62	17	14	1	3	1	1	81	4	76
2020	HR/RH (CRA)-04	52	28	10	3	2	3	2	84	5	128
2020	HR/RH (CRA)-05	66	21	6	4	3	1	1	87	7	200
2020	HR/RH (CRA)-06	80	17	2	0	1	0	0	97	1	112
2020	HR/RH (CRA)-07	78	20	2	0	0	0	0	98	0	49
2019	HR/RH (CRA)	61	25	8	2	2	1	1	88	4	527
2019	HR/RH (CRA)-02	60	32	8	0	0	0	0	92	0	25
2019	HR/RH (CRA)-03	57	28	9	2	2	3	0	88	4	58
2019	HR/RH (CRA)-04	54	24	13	4	3	0	2	80	7	125
2019	HR/RH (CRA)-05	61	30	6	1	1	1	1	92	2	170
2019	HR/RH (CRA)-06	73	19	5	0	3	0	0	92	3	99
2019	HR/RH (CRA)-07	74	18	3	3	3	0	0	92	5	39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	61	25	6	5	2	0	0	87	7	613
2020	HR/RH (CRA)-02	56	25	3	11	3	3	0	83	14	36
2020	HR/RH (CRA)-03	70	21	5	3	1	0	0	91	4	76
2020	HR/RH (CRA)-04	55	28	9	5	2	0	0	83	8	130
2020	HR/RH (CRA)-05	59	27	6	5	3	1	0	86	8	198
2020	HR/RH (CRA)-06	67	21	4	5	3	0	0	88	8	113
2020	HR/RH (CRA)-07	67	22	8	2	0	0	0	90	2	49
2019	HR/RH (CRA)	58	28	6	4	3	1	1	87	8	525
2019	HR/RH (CRA)-02	52	28	8	8	0	0	4	83	8	25
2019	HR/RH (CRA)-03	58	32	5	2	4	0	0	89	5	57
2019	HR/RH (CRA)-04	52	31	9	3	3	1	1	84	7	124
2019	HR/RH (CRA)-05	58	28	4	5	4	1	0	88	8	171
2019	HR/RH (CRA)-06	63	24	5	4	2	0	1	89	6	98
2019	HR/RH (CRA)-07	69	15	5	5	5	0	0	85	10	39
2018	HR/RH (CRA)	48	37	7	4	3	1	0	86	7	472
2018	HR/RH (CRA)-02	50	28	11	0	6	6	0	82	6	18
2018	HR/RH (CRA)-03	40	38	12	2	7	0	0	79	10	42
2018	HR/RH (CRA)-04	42	45	7	5	2	0	0	87	7	123
2018	HR/RH (CRA)-05	52	35	7	7	1	0	0	86	7	165
2018	HR/RH (CRA)-06	46	39	5	1	6	3	0	87	8	80
2018	HR/RH (CRA)-07	63	20	9	6	3	0	0	83	9	35
2017	HR/RH (CRA)	55	34	5	5	1	0	0	89	6	510
2017	HR/RH (CRA)-02	52	40	0	8	0	0	0	92	8	19
2017	HR/RH (CRA)-03	46	36	4	11	2	0	0	83	13	46
2017	HR/RH (CRA)-04	60	30	1	6	2	0	0	90	9	125
2017	HR/RH (CRA)-05	58	31	6	4	1	0	0	90	5	173
2017	HR/RH (CRA)-06	54	34	8	2	2	0	0	88	4	97
2017	HR/RH (CRA)-07	50	45	0	5	0	0	0	95	5	40
2014	HR/RH (CRA)	49	31	8	7	6	0	0	80	12	526
2014	HR/RH (CRA)-02	50	25	6	6	12	0	0	75	19	16
2014	HR/RH (CRA)-03	33	26	23	2	17	0	0	58	19	52
2014	HR/RH (CRA)-04	37	39	11	8	4	0	0	77	12	136
2014	HR/RH (CRA)-05	57	25	5	8	4	1	0	83	12	181
2014	HR/RH (CRA)-06	59	31	2	5	2	0	0	90	8	93
2014	HR/RH (CRA)-07	54	31	8	5	3	0	0	85	8	39

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	67	20	4	5	3	0	0	88	8	616
2020	HR/RH (CRA)-02	53	36	0	3	3	6	0	94	6	36
2020	HR/RH (CRA)-03	75	14	4	3	4	0	0	89	7	76
2020	HR/RH (CRA)-04	57	26	5	6	2	1	2	86	9	129
2020	HR/RH (CRA)-05	67	20	4	5	3	0	0	87	9	201
2020	HR/RH (CRA)-06	75	15	4	4	4	0	0	89	7	114
2020	HR/RH (CRA)-07	78	12	8	2	0	0	0	90	2	49
2019	HR/RH (CRA)	62	24	4	6	4	1	0	86	10	527
2019	HR/RH (CRA)-02	60	32	0	4	4	0	0	92	8	25
2019	HR/RH (CRA)-03	55	28	7	5	5	0	0	83	10	58
2019	HR/RH (CRA)-04	58	25	4	6	5	1	1	85	11	125
2019	HR/RH (CRA)-05	64	24	2	7	3	1	0	88	10	170
2019	HR/RH (CRA)-06	71	20	5	1	3	0	0	91	4	99
2019	HR/RH (CRA)-07	67	15	8	3	5	3	0	84	8	39
2018	HR/RH (CRA)	51	32	9	5	3	0	0	83	8	471
2018	HR/RH (CRA)-02	50	33	6	11	0	0	0	83	11	18
2018	HR/RH (CRA)-03	50	29	14	2	5	0	0	79	7	42
2018	HR/RH (CRA)-04	45	36	11	6	2	0	0	80	8	123
2018	HR/RH (CRA)-05	55	28	9	7	1	0	0	84	7	164
2018	HR/RH (CRA)-06	51	38	6	0	5	0	0	89	5	80
2018	HR/RH (CRA)-07	54	26	6	6	9	0	0	80	14	35
2017	HR/RH (CRA)	62	23	7	5	3	0	0	86	7	511
2017	HR/RH (CRA)-02	57	25	5	13	0	0	0	82	13	19
2017	HR/RH (CRA)-03	54	31	9	5	0	2	0	86	5	46
2017	HR/RH (CRA)-04	68	18	6	5	3	0	0	86	8	125
2017	HR/RH (CRA)-05	66	24	5	5	1	0	0	89	6	173
2017	HR/RH (CRA)-06	58	24	10	4	3	0	0	83	7	98
2017	HR/RH (CRA)-07	55	22	7	5	10	0	0	78	15	40
2014	HR/RH (CRA)	54	26	7	8	5	1	0	80	13	526
2014	HR/RH (CRA)-02	56	12	12	12	6	0	0	69	19	16
2014	HR/RH (CRA)-03	39	29	13	11	8	0	0	68	19	52
2014	HR/RH (CRA)-04	45	36	5	7	4	1	1	83	12	136
2014	HR/RH (CRA)-05	59	21	6	8	4	1	1	82	12	181
2014	HR/RH (CRA)-06	66	23	5	3	3	0	0	88	6	93
2014	HR/RH (CRA)-07	54	23	8	10	5	0	0	77	15	39

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	49	30	9	4	3	4	82	8	614
2020	HR/RH (CRA)-02	67	14	6	0	3	11	91	3	36
2020	HR/RH (CRA)-03	63	26	9	1	0	0	89	1	76
2020	HR/RH (CRA)-04	48	24	15	4	3	5	76	7	130
2020	HR/RH (CRA)-05	46	31	9	6	5	4	80	11	198
2020	HR/RH (CRA)-06	46	39	4	4	4	4	88	8	114
2020	HR/RH (CRA)-07	35	37	10	10	2	6	76	13	49
2019	HR/RH (CRA)	34	37	12	8	5	4	75	13	527
2019	HR/RH (CRA)-02	52	20	4	4	8	12	82	14	25
2019	HR/RH (CRA)-03	48	31	9	5	2	5	84	7	58
2019	HR/RH (CRA)-04	31	42	13	6	6	2	75	12	125
2019	HR/RH (CRA)-05	31	37	14	9	5	4	71	15	171
2019	HR/RH (CRA)-06	36	37	8	11	3	4	77	15	99
2019	HR/RH (CRA)-07	26	45	11	3	11	5	75	14	38
2018	HR/RH (CRA)	29	39	15	7	4	5	72	12	471
2018	HR/RH (CRA)-02	39	22	6	0	6	28	85	8	18
2018	HR/RH (CRA)-03	33	35	26	5	0	2	69	5	43
2018	HR/RH (CRA)-04	32	39	15	8	3	3	73	12	120
2018	HR/RH (CRA)-05	28	42	13	10	3	4	73	13	165
2018	HR/RH (CRA)-06	28	40	19	4	4	6	72	8	80
2018	HR/RH (CRA)-07	25	39	8	11	11	6	68	24	36
2017	HR/RH (CRA)	27	40	16	9	4	6	70	13	511
2017	HR/RH (CRA)-02	63	17	5	0	0	15	94	0	19
2017	HR/RH (CRA)-03	30	37	9	11	2	11	76	15	46
2017	HR/RH (CRA)-04	28	40	17	8	3	4	72	11	125
2017	HR/RH (CRA)-05	24	41	15	10	4	5	69	15	173
2017	HR/RH (CRA)-06	19	47	16	8	3	6	71	12	98
2017	HR/RH (CRA)-07	28	27	22	7	12	2	57	20	40
2014	HR/RH (CRA)	27	39	14	11	6	3	68	18	526
2014	HR/RH (CRA)-02	19	50	12	12	6	0	69	19	16
2014	HR/RH (CRA)-03	26	41	20	7	4	2	68	12	52
2014	HR/RH (CRA)-04	33	39	9	11	4	4	74	16	136
2014	HR/RH (CRA)-05	21	44	15	13	3	4	67	17	181
2014	HR/RH (CRA)-06	27	37	12	11	12	2	65	23	93
2014	HR/RH (CRA)-07	41	21	21	13	3	3	63	16	39

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	45	32	12	6	4	1	78	10	612
2020	HR/RH (CRA)-02	60	26	6	0	3	6	91	3	35
2020	HR/RH (CRA)-03	57	27	12	4	0	0	84	4	75
2020	HR/RH (CRA)-04	41	32	15	7	4	2	73	11	130
2020	HR/RH (CRA)-05	45	30	11	8	6	1	76	14	200
2020	HR/RH (CRA)-06	42	40	12	4	3	0	81	7	113
2020	HR/RH (CRA)-07	40	33	15	8	4	0	73	13	48
2019	HR/RH (CRA)	30	42	13	9	5	1	72	14	526
2019	HR/RH (CRA)-02	52	28	0	0	16	4	83	17	25
2019	HR/RH (CRA)-03	44	35	12	7	0	2	80	7	57
2019	HR/RH (CRA)-04	23	46	18	9	4	0	69	13	125
2019	HR/RH (CRA)-05	26	44	15	9	6	1	71	15	171
2019	HR/RH (CRA)-06	37	38	8	12	4	0	76	16	99
2019	HR/RH (CRA)-07	29	50	8	3	11	0	79	13	38
2018	HR/RH (CRA)	24	44	16	11	4	1	69	15	471
2018	HR/RH (CRA)-02	44	39	11	6	0	0	83	6	18
2018	HR/RH (CRA)-03	28	40	26	7	0	0	67	7	43
2018	HR/RH (CRA)-04	23	43	18	9	5	3	68	15	120
2018	HR/RH (CRA)-05	21	48	13	15	4	0	68	18	164
2018	HR/RH (CRA)-06	27	43	19	7	4	0	70	11	81
2018	HR/RH (CRA)-07	25	36	14	14	6	6	65	21	36
2017	HR/RH (CRA)	25	42	16	11	4	2	68	16	510
2017	HR/RH (CRA)-02	63	25	7	0	0	5	92	0	19
2017	HR/RH (CRA)-03	26	41	6	15	6	5	70	23	46
2017	HR/RH (CRA)-04	26	37	22	8	6	2	64	14	125
2017	HR/RH (CRA)-05	24	44	17	11	3	2	68	15	173
2017	HR/RH (CRA)-06	18	46	16	15	2	3	66	18	97
2017	HR/RH (CRA)-07	28	35	12	15	10	0	63	25	40
2014	HR/RH (CRA)	20	41	16	14	8	1	62	23	526
2014	HR/RH (CRA)-02	6	63	6	12	12	0	69	25	16
2014	HR/RH (CRA)-03	20	40	27	7	5	0	60	13	52
2014	HR/RH (CRA)-04	19	44	15	13	7	1	64	21	136
2014	HR/RH (CRA)-05	19	41	12	19	7	2	62	27	181
2014	HR/RH (CRA)-06	20	39	16	11	13	1	60	24	93
2014	HR/RH (CRA)-07	31	31	21	10	5	3	63	16	39

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	33	37	14	10	4	2	72	14	617
2020	HR/RH (CRA)-02	36	31	17	8	3	6	71	12	36
2020	HR/RH (CRA)-03	46	32	14	8	0	0	78	8	76
2020	HR/RH (CRA)-04	35	29	18	11	4	2	66	15	130
2020	HR/RH (CRA)-05	31	37	11	12	6	2	70	19	201
2020	HR/RH (CRA)-06	27	51	11	4	5	2	79	9	114
2020	HR/RH (CRA)-07	27	39	16	14	2	2	67	17	49
2019	HR/RH (CRA)	21	42	17	13	5	2	64	18	525
2019	HR/RH (CRA)-02	40	36	8	0	12	4	79	13	25
2019	HR/RH (CRA)-03	33	38	19	7	0	3	73	7	58
2019	HR/RH (CRA)-04	18	41	20	14	5	2	60	19	124
2019	HR/RH (CRA)-05	14	48	17	15	5	1	62	21	170
2019	HR/RH (CRA)-06	23	44	12	14	4	2	69	19	99
2019	HR/RH (CRA)-07	29	34	21	11	3	3	65	14	38
2018	HR/RH (CRA)	15	40	21	15	6	3	56	22	470
2018	HR/RH (CRA)-02	22	44	17	6	6	6	71	12	18
2018	HR/RH (CRA)-03	16	33	26	12	12	2	50	24	43
2018	HR/RH (CRA)-04	16	37	24	14	6	3	55	21	118
2018	HR/RH (CRA)-05	14	39	22	18	4	3	54	23	165
2018	HR/RH (CRA)-06	12	48	16	16	5	2	62	22	81
2018	HR/RH (CRA)-07	17	42	17	14	8	3	60	23	36
2017	HR/RH (CRA)	14	37	18	20	7	4	53	28	509
2017	HR/RH (CRA)-02	45	28	10	7	0	10	81	8	19
2017	HR/RH (CRA)-03	20	30	13	15	13	9	55	31	46
2017	HR/RH (CRA)-04	18	37	17	18	7	3	56	26	125
2017	HR/RH (CRA)-05	11	37	20	21	6	5	51	28	173
2017	HR/RH (CRA)-06	7	44	20	25	3	1	52	28	97
2017	HR/RH (CRA)-07	13	33	15	20	20	0	45	40	40
2014	HR/RH (CRA)	12	38	19	20	8	3	52	29	525
2014	HR/RH (CRA)-02	0	50	25	6	13	6	53	20	16
2014	HR/RH (CRA)-03	9	38	20	21	5	5	50	28	52
2014	HR/RH (CRA)-04	11	43	16	20	7	3	55	28	135
2014	HR/RH (CRA)-05	12	35	22	22	7	3	48	29	181
2014	HR/RH (CRA)-06	14	39	16	18	12	1	53	30	93
2014	HR/RH (CRA)-07	18	39	18	23	3	0	56	26	39

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	31	39	12	12	5	2	71	17	616
2020	HR/RH (CRA)-02	53	22	8	8	3	6	79	12	36
2020	HR/RH (CRA)-03	50	38	4	8	0	0	88	8	76
2020	HR/RH (CRA)-04	33	30	14	18	3	2	64	22	130
2020	HR/RH (CRA)-05	24	43	13	12	8	2	68	19	200
2020	HR/RH (CRA)-06	24	47	14	10	4	2	72	13	114
2020	HR/RH (CRA)-07	24	43	14	12	6	0	67	18	49
2019	HR/RH (CRA)	20	41	15	16	7	1	61	23	525
2019	HR/RH (CRA)-02	32	40	16	0	12	0	72	12	25
2019	HR/RH (CRA)-03	34	34	16	14	0	2	70	14	58
2019	HR/RH (CRA)-04	22	35	19	15	6	2	59	22	125
2019	HR/RH (CRA)-05	11	47	13	16	12	1	59	28	170
2019	HR/RH (CRA)-06	19	43	12	21	3	1	63	25	98
2019	HR/RH (CRA)-07	21	39	16	18	3	3	62	22	38
2018	HR/RH (CRA)	16	43	17	16	7	1	59	23	472
2018	HR/RH (CRA)-02	28	50	6	17	0	0	78	17	18
2018	HR/RH (CRA)-03	26	28	28	7	12	0	53	19	43
2018	HR/RH (CRA)-04	13	48	18	16	6	1	61	22	120
2018	HR/RH (CRA)-05	16	39	17	21	7	0	55	28	165
2018	HR/RH (CRA)-06	14	48	17	11	9	1	63	20	81
2018	HR/RH (CRA)-07	17	47	14	11	11	0	64	22	36
2017	HR/RH (CRA)	17	41	16	19	7	1	58	26	511
2017	HR/RH (CRA)-02	40	43	7	0	5	5	87	5	19
2017	HR/RH (CRA)-03	18	38	15	11	15	3	58	27	46
2017	HR/RH (CRA)-04	19	37	13	23	6	2	57	29	125
2017	HR/RH (CRA)-05	14	38	18	22	7	1	53	29	173
2017	HR/RH (CRA)-06	12	54	13	15	5	0	66	20	98
2017	HR/RH (CRA)-07	23	28	20	20	10	0	51	30	40
2014	HR/RH (CRA)	16	34	17	20	12	1	50	32	526
2014	HR/RH (CRA)-02	6	44	25	12	13	0	50	25	16
2014	HR/RH (CRA)-03	9	37	20	15	19	0	46	34	52
2014	HR/RH (CRA)-04	13	36	15	23	13	1	49	37	136
2014	HR/RH (CRA)-05	16	32	18	22	9	2	50	32	181
2014	HR/RH (CRA)-06	21	32	16	15	14	1	54	29	93
2014	HR/RH (CRA)-07	21	38	20	15	5	0	59	20	39

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	41	36	9	9	5	0	0	77	14	615
2020	HR/RH (CRA)-02	31	53	8	3	3	3	0	86	6	36
2020	HR/RH (CRA)-03	43	37	9	7	3	1	0	81	9	76
2020	HR/RH (CRA)-04	40	32	12	8	8	0	1	73	16	129
2020	HR/RH (CRA)-05	40	35	7	14	4	0	0	75	18	201
2020	HR/RH (CRA)-06	44	36	9	6	4	1	0	81	11	114
2020	HR/RH (CRA)-07	48	35	6	10	0	0	0	83	10	48
2019	HR/RH (CRA)	36	39	10	10	4	0	0	76	14	528
2019	HR/RH (CRA)-02	32	48	8	4	8	0	0	80	12	25
2019	HR/RH (CRA)-03	33	34	17	12	2	0	2	68	14	58
2019	HR/RH (CRA)-04	31	45	12	6	6	0	0	76	12	125
2019	HR/RH (CRA)-05	37	39	10	11	3	0	0	77	13	171
2019	HR/RH (CRA)-06	41	41	3	12	1	1	0	84	13	99
2019	HR/RH (CRA)-07	51	23	10	8	5	3	0	76	13	39
2018	HR/RH (CRA)	33	39	12	10	6	0	0	72	16	471
2018	HR/RH (CRA)-02	44	39	17	0	0	0	0	83	0	18
2018	HR/RH (CRA)-03	21	42	21	9	7	0	0	63	16	43
2018	HR/RH (CRA)-04	27	45	9	14	3	0	1	73	18	121
2018	HR/RH (CRA)-05	39	35	11	7	7	1	0	75	14	165
2018	HR/RH (CRA)-06	33	43	10	11	4	0	0	75	15	80
2018	HR/RH (CRA)-07	34	29	11	11	14	0	0	63	26	35
2017	HR/RH (CRA)	35	42	13	5	4	0	0	78	10	510
2017	HR/RH (CRA)-02	30	65	5	0	0	0	0	95	0	19
2017	HR/RH (CRA)-03	22	57	13	4	3	2	0	80	7	46
2017	HR/RH (CRA)-04	35	42	8	8	7	0	0	77	15	124
2017	HR/RH (CRA)-05	40	42	12	3	3	0	0	82	6	173
2017	HR/RH (CRA)-06	33	41	16	6	4	0	0	74	10	98
2017	HR/RH (CRA)-07	46	22	22	5	5	0	0	68	10	40
2014	HR/RH (CRA)	30	35	14	14	6	0	0	66	20	526
2014	HR/RH (CRA)-02	31	19	31	19	0	0	0	50	19	16
2014	HR/RH (CRA)-03	31	20	23	16	10	0	0	51	26	52
2014	HR/RH (CRA)-04	26	38	11	17	7	0	0	64	25	136
2014	HR/RH (CRA)-05	28	42	15	10	3	0	1	71	14	181
2014	HR/RH (CRA)-06	38	32	11	16	3	0	0	70	19	93
2014	HR/RH (CRA)-07	41	31	8	13	8	0	0	72	21	39

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	44	37	9	8	2	81	11	608
2020	HR/RH (CRA)-02	42	44	8	3	3	86	6	36
2020	HR/RH (CRA)-03	52	32	8	7	1	84	8	75
2020	HR/RH (CRA)-04	43	36	11	8	3	78	11	129
2020	HR/RH (CRA)-05	43	36	8	10	4	78	14	197
2020	HR/RH (CRA)-06	40	41	9	9	1	82	10	114
2020	HR/RH (CRA)-07	48	41	2	9	0	89	9	46
2019	HR/RH (CRA)	37	43	8	7	5	81	11	523
2019	HR/RH (CRA)-02	40	36	4	0	20	76	20	25
2019	HR/RH (CRA)-03	41	45	9	3	2	86	5	58
2019	HR/RH (CRA)-04	31	46	7	9	7	77	16	123
2019	HR/RH (CRA)-05	34	47	9	8	2	80	10	169
2019	HR/RH (CRA)-06	45	39	9	4	3	84	7	98
2019	HR/RH (CRA)-07	54	36	3	5	3	90	8	39
2018	HR/RH (CRA)	32	47	9	11	2	78	13	472
2018	HR/RH (CRA)-02	39	39	17	6	0	78	6	18
2018	HR/RH (CRA)-03	30	40	16	9	5	70	14	43
2018	HR/RH (CRA)-04	31	45	5	17	2	76	19	121
2018	HR/RH (CRA)-05	33	47	8	11	1	80	12	166
2018	HR/RH (CRA)-06	28	55	9	8	1	83	9	80
2018	HR/RH (CRA)-07	36	42	11	6	6	78	11	36
2017	HR/RH (CRA)	37	43	9	8	2	80	11	510
2017	HR/RH (CRA)-02	25	45	17	13	0	70	13	19
2017	HR/RH (CRA)-03	24	61	2	6	6	85	13	46
2017	HR/RH (CRA)-04	45	38	6	11	1	82	12	124
2017	HR/RH (CRA)-05	40	41	11	6	2	81	8	173
2017	HR/RH (CRA)-06	28	47	12	10	3	75	13	98
2017	HR/RH (CRA)-07	48	35	5	7	5	83	12	40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	53	27	9	7	3	0	1	81	10	614
2020	HR/RH (CRA)-02	44	33	14	3	3	3	0	80	6	36
2020	HR/RH (CRA)-03	59	25	7	7	3	0	0	84	9	76
2020	HR/RH (CRA)-04	52	20	15	11	2	1	1	73	13	130
2020	HR/RH (CRA)-05	52	27	10	6	5	0	1	79	11	200
2020	HR/RH (CRA)-06	55	32	4	5	3	0	1	88	8	112
2020	HR/RH (CRA)-07	55	31	6	6	0	0	2	88	6	49
2019	HR/RH (CRA)	49	30	8	6	5	1	1	81	11	527
2019	HR/RH (CRA)-02	56	20	4	12	0	0	8	83	13	25
2019	HR/RH (CRA)-03	50	28	14	3	3	0	2	79	7	58
2019	HR/RH (CRA)-04	45	30	10	10	5	0	1	75	15	125
2019	HR/RH (CRA)-05	48	35	7	5	4	2	0	84	9	170
2019	HR/RH (CRA)-06	56	30	5	5	4	0	0	86	9	99
2019	HR/RH (CRA)-07	59	21	8	3	8	3	0	82	11	39
2018	HR/RH (CRA)	39	40	10	7	3	1	0	79	11	472
2018	HR/RH (CRA)-02	50	44	0	6	0	0	0	94	6	18
2018	HR/RH (CRA)-03	33	43	10	2	10	2	0	78	12	42
2018	HR/RH (CRA)-04	32	45	13	8	2	0	0	76	11	123
2018	HR/RH (CRA)-05	44	35	10	9	1	0	1	79	10	165
2018	HR/RH (CRA)-06	39	43	6	6	4	3	0	83	10	80
2018	HR/RH (CRA)-07	46	31	6	9	9	0	0	77	17	35
2017	HR/RH (CRA)	45	36	10	6	3	0	0	81	9	510
2017	HR/RH (CRA)-02	40	37	10	13	0	0	0	77	13	19
2017	HR/RH (CRA)-03	44	41	4	2	9	0	0	85	11	46
2017	HR/RH (CRA)-04	47	34	7	8	3	0	0	82	11	125
2017	HR/RH (CRA)-05	47	35	11	6	1	1	0	82	7	173
2017	HR/RH (CRA)-06	38	42	11	5	3	0	0	80	8	97
2017	HR/RH (CRA)-07	48	32	12	0	7	0	0	80	7	40
2014	HR/RH (CRA)	39	31	13	11	6	0	0	70	17	526
2014	HR/RH (CRA)-02	37	32	19	6	6	0	0	69	12	16
2014	HR/RH (CRA)-03	33	20	21	15	11	0	0	53	26	52
2014	HR/RH (CRA)-04	31	36	17	9	6	1	0	67	15	136
2014	HR/RH (CRA)-05	42	33	8	10	7	0	0	75	17	181
2014	HR/RH (CRA)-06	47	29	11	9	4	0	0	76	13	93
2014	HR/RH (CRA)-07	49	28	8	13	3	0	0	77	15	39

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	39	42	8	8	2	0	0	82	10	611
2020	HR/RH (CRA)-02	43	49	6	0	3	0	0	91	3	35
2020	HR/RH (CRA)-03	37	52	5	4	1	0	0	89	5	75
2020	HR/RH (CRA)-04	34	43	12	9	2	0	0	77	12	129
2020	HR/RH (CRA)-05	40	40	8	9	2	1	1	81	11	199
2020	HR/RH (CRA)-06	43	38	9	9	2	0	0	81	11	114
2020	HR/RH (CRA)-07	44	35	8	8	2	0	2	81	11	48
2019	HR/RH (CRA)	33	41	10	11	4	0	1	75	15	521
2019	HR/RH (CRA)-02	48	28	4	0	20	0	0	76	20	25
2019	HR/RH (CRA)-03	32	44	11	12	2	0	0	75	14	57
2019	HR/RH (CRA)-04	24	44	10	14	7	0	1	68	21	124
2019	HR/RH (CRA)-05	35	39	12	11	2	0	1	75	13	166
2019	HR/RH (CRA)-06	31	47	7	9	3	0	2	80	12	99
2019	HR/RH (CRA)-07	54	23	13	5	0	3	3	81	5	39
2018	HR/RH (CRA)	26	50	10	10	3	0	1	77	13	474
2018	HR/RH (CRA)-02	33	61	0	6	0	0	0	94	6	18
2018	HR/RH (CRA)-03	19	60	14	5	2	0	0	79	7	43
2018	HR/RH (CRA)-04	19	50	10	16	5	0	0	69	21	122
2018	HR/RH (CRA)-05	30	48	9	10	1	1	2	80	11	166
2018	HR/RH (CRA)-06	26	49	13	9	3	0	1	76	11	80
2018	HR/RH (CRA)-07	39	47	6	3	3	0	3	89	6	36
2017	HR/RH (CRA)	33	45	8	11	3	0	0	78	14	510
2017	HR/RH (CRA)-02	35	40	5	13	7	0	0	75	20	19
2017	HR/RH (CRA)-03	28	51	4	13	4	0	0	78	17	46
2017	HR/RH (CRA)-04	27	52	7	10	5	0	0	79	14	125
2017	HR/RH (CRA)-05	32	47	9	11	2	0	0	78	12	173
2017	HR/RH (CRA)-06	33	39	11	12	4	0	0	72	16	97
2017	HR/RH (CRA)-07	60	28	5	7	0	0	0	88	7	40
2014	HR/RH (CRA)	32	41	9	12	5	0	1	74	17	526
2014	HR/RH (CRA)-02	31	37	25	6	0	0	0	68	6	16
2014	HR/RH (CRA)-03	27	43	11	11	6	0	2	71	17	52
2014	HR/RH (CRA)-04	25	40	7	18	9	0	1	66	27	136
2014	HR/RH (CRA)-05	33	46	9	8	3	0	1	80	11	181
2014	HR/RH (CRA)-06	39	37	10	10	4	0	1	76	14	93
2014	HR/RH (CRA)-07	51	31	5	13	0	0	0	82	13	39

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	60	20	9	5	3	1	1	82	8	613
2020	HR/RH (CRA)-02	58	19	8	8	3	3	0	80	11	36
2020	HR/RH (CRA)-03	68	22	4	3	3	0	0	91	5	76
2020	HR/RH (CRA)-04	49	23	13	6	3	3	2	76	10	130
2020	HR/RH (CRA)-05	58	20	11	5	4	2	2	80	9	199
2020	HR/RH (CRA)-06	68	19	6	4	2	0	2	88	5	113
2020	HR/RH (CRA)-07	73	13	8	4	2	0	0	85	6	48

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	34	39	12	10	4	1	0	74	14	611
2020	HR/RH (CRA)-02	47	28	11	6	3	6	0	79	9	36
2020	HR/RH (CRA)-03	47	31	12	8	1	1	0	78	9	75
2020	HR/RH (CRA)-04	31	33	16	15	5	1	0	64	20	129
2020	HR/RH (CRA)-05	30	42	11	10	7	2	0	73	16	198
2020	HR/RH (CRA)-06	32	43	13	8	1	2	1	77	9	113
2020	HR/RH (CRA)-07	37	47	8	8	0	0	0	84	8	49
2019	HR/RH (CRA)	26	39	17	12	6	1	0	65	18	526
2019	HR/RH (CRA)-02	60	20	8	8	4	0	0	80	12	25
2019	HR/RH (CRA)-03	33	36	19	2	7	2	2	71	9	58
2019	HR/RH (CRA)-04	23	32	21	15	9	0	0	55	24	125
2019	HR/RH (CRA)-05	19	46	13	15	6	1	0	66	21	171
2019	HR/RH (CRA)-06	27	41	18	9	4	0	1	69	14	97
2019	HR/RH (CRA)-07	28	46	18	5	3	0	0	74	8	39
2018	HR/RH (CRA)	22	38	18	13	7	1	0	61	21	469
2018	HR/RH (CRA)-02	38	31	6	19	0	6	0	73	20	16
2018	HR/RH (CRA)-03	33	28	23	12	5	0	0	60	16	43
2018	HR/RH (CRA)-04	19	38	18	12	11	2	0	58	24	122
2018	HR/RH (CRA)-05	21	41	18	13	6	1	0	63	20	164
2018	HR/RH (CRA)-06	19	41	22	13	6	0	0	59	19	79
2018	HR/RH (CRA)-07	28	36	11	14	8	3	0	66	23	36
2017	HR/RH (CRA)	26	43	13	12	5	2	0	70	17	508
2017	HR/RH (CRA)-02	30	58	7	5	0	0	0	88	5	19
2017	HR/RH (CRA)-03	32	33	15	15	2	2	0	67	18	46
2017	HR/RH (CRA)-04	28	45	10	11	5	2	0	74	16	124
2017	HR/RH (CRA)-05	24	39	14	15	6	1	0	64	21	172
2017	HR/RH (CRA)-06	17	49	15	10	6	2	0	67	17	97
2017	HR/RH (CRA)-07	40	37	12	10	0	0	0	78	10	40
2014	HR/RH (CRA)	25	36	14	17	7	2	0	61	25	525
2014	HR/RH (CRA)-02	19	25	31	19	6	0	0	44	25	16
2014	HR/RH (CRA)-03	24	37	7	22	6	0	4	63	29	52
2014	HR/RH (CRA)-04	22	35	12	16	13	1	0	58	30	135
2014	HR/RH (CRA)-05	24	34	15	19	5	3	0	60	24	181
2014	HR/RH (CRA)-06	28	39	13	16	3	1	0	67	20	93
2014	HR/RH (CRA)-07	39	41	13	8	0	0	0	79	8	39

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	35	31	12	13	7	1	2	67	21	617
2020	HR/RH (CRA)-02	53	22	6	11	6	3	0	77	17	36
2020	HR/RH (CRA)-03	45	32	11	8	5	0	0	76	13	76
2020	HR/RH (CRA)-04	35	22	17	17	8	2	0	58	25	130
2020	HR/RH (CRA)-05	28	31	12	15	10	1	1	62	26	201
2020	HR/RH (CRA)-06	36	33	14	10	4	0	4	72	14	114
2020	HR/RH (CRA)-07	31	45	4	10	4	0	6	80	15	49
2019	HR/RH (CRA)	31	35	10	14	10	0	1	66	24	527
2019	HR/RH (CRA)-02	60	28	4	4	4	0	0	88	8	25
2019	HR/RH (CRA)-03	34	43	3	7	10	2	0	79	18	58
2019	HR/RH (CRA)-04	24	33	14	18	11	0	0	57	29	125
2019	HR/RH (CRA)-05	24	36	6	21	12	0	0	60	34	170
2019	HR/RH (CRA)-06	37	35	11	9	6	0	1	73	15	99
2019	HR/RH (CRA)-07	38	33	13	5	8	0	3	74	13	39
2018	HR/RH (CRA)	23	31	16	16	11	1	1	55	28	473
2018	HR/RH (CRA)-02	28	39	11	22	0	0	0	67	22	18
2018	HR/RH (CRA)-03	33	26	21	9	12	0	0	58	21	43
2018	HR/RH (CRA)-04	17	31	14	23	11	2	1	50	36	122
2018	HR/RH (CRA)-05	23	32	16	15	13	1	2	56	28	165
2018	HR/RH (CRA)-06	23	31	20	15	10	0	1	54	25	80
2018	HR/RH (CRA)-07	33	36	14	8	8	0	0	69	17	36
2017	HR/RH (CRA)	29	35	12	13	10	1	1	65	23	510
2017	HR/RH (CRA)-02	63	20	0	17	0	0	0	83	17	19
2017	HR/RH (CRA)-03	37	30	13	11	7	2	0	69	18	46
2017	HR/RH (CRA)-04	27	39	10	12	11	0	1	66	23	125
2017	HR/RH (CRA)-05	29	27	14	17	12	2	0	57	29	173
2017	HR/RH (CRA)-06	19	45	14	10	9	0	2	65	20	97
2017	HR/RH (CRA)-07	41	42	7	5	5	0	0	83	10	40
2014	HR/RH (CRA)	23	31	13	17	13	1	1	56	31	526
2014	HR/RH (CRA)-02	19	38	0	37	6	0	0	56	44	16
2014	HR/RH (CRA)-03	30	24	13	24	7	0	2	55	32	52
2014	HR/RH (CRA)-04	18	32	12	19	17	0	1	51	36	136
2014	HR/RH (CRA)-05	19	30	15	18	15	2	1	50	34	181
2014	HR/RH (CRA)-06	30	34	12	13	10	1	0	65	23	93
2014	HR/RH (CRA)-07	44	33	10	5	5	0	3	79	11	39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	49	23	16	5	3	1	3	75	8	617
2020	HR/RH (CRA)-02	53	14	17	6	6	3	3	71	12	36
2020	HR/RH (CRA)-03	55	28	12	1	4	0	0	83	5	76
2020	HR/RH (CRA)-04	50	22	15	3	4	2	3	76	7	130
2020	HR/RH (CRA)-05	49	24	16	3	2	1	4	77	6	201
2020	HR/RH (CRA)-06	41	25	21	10	3	0	1	66	12	114
2020	HR/RH (CRA)-07	45	18	12	8	4	0	12	72	14	49
2019	HR/RH (CRA)	50	27	11	6	2	0	3	80	8	526
2019	HR/RH (CRA)-02	68	16	0	4	8	0	4	88	13	25
2019	HR/RH (CRA)-03	53	22	12	5	2	0	5	80	7	58
2019	HR/RH (CRA)-04	54	29	4	8	2	2	2	86	10	125
2019	HR/RH (CRA)-05	52	28	11	5	1	0	2	82	7	170
2019	HR/RH (CRA)-06	39	27	21	6	2	0	5	69	9	98
2019	HR/RH (CRA)-07	46	28	15	0	5	0	5	78	5	39

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	56	22	11	5	2	1	3	82	7	616
2020	HR/RH (CRA)-02	50	31	3	6	6	3	3	85	12	36
2020	HR/RH (CRA)-03	55	29	13	3	0	0	0	84	3	76
2020	HR/RH (CRA)-04	49	22	14	6	3	2	4	75	10	129
2020	HR/RH (CRA)-05	57	22	10	5	2	1	2	82	7	201
2020	HR/RH (CRA)-06	66	16	9	4	3	0	3	84	7	114
2020	HR/RH (CRA)-07	57	20	8	2	0	0	12	88	2	49
2019	HR/RH (CRA)	53	21	13	5	3	1	3	77	9	526
2019	HR/RH (CRA)-02	64	16	16	4	0	0	0	80	4	25
2019	HR/RH (CRA)-03	46	19	23	7	2	2	2	67	9	57
2019	HR/RH (CRA)-04	45	22	14	10	6	1	2	69	17	125
2019	HR/RH (CRA)-05	53	22	13	4	3	1	4	79	7	170
2019	HR/RH (CRA)-06	59	19	11	2	2	2	5	84	4	99
2019	HR/RH (CRA)-07	64	26	5	0	3	0	3	92	3	39

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	80	7	2	2	2	3	3	93	4	615
2020	HR/RH (CRA)-02	86	3	3	3	0	3	3	94	3	36
2020	HR/RH (CRA)-03	89	3	4	1	1	0	1	93	3	75
2020	HR/RH (CRA)-04	77	8	2	2	3	5	3	92	6	129
2020	HR/RH (CRA)-05	78	9	4	2	3	2	2	91	5	201
2020	HR/RH (CRA)-06	87	8	0	1	1	2	2	98	2	114
2020	HR/RH (CRA)-07	73	4	2	0	2	2	16	95	3	49
2019	HR/RH (CRA)	80	7	3	1	1	2	6	94	2	527
2019	HR/RH (CRA)-02	88	8	0	0	0	4	0	100	0	25
2019	HR/RH (CRA)-03	84	9	0	0	4	0	4	96	4	57
2019	HR/RH (CRA)-04	77	10	5	2	2	2	3	92	3	125
2019	HR/RH (CRA)-05	81	8	3	0	1	0	8	96	1	171
2019	HR/RH (CRA)-06	80	4	3	0	1	4	8	95	1	99
2019	HR/RH (CRA)-07	74	5	8	3	3	0	8	86	6	39

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	80	7	2	1	2	1	7	94	3	614
2020	HR/RH (CRA)-02	78	14	3	0	0	3	3	97	0	36
2020	HR/RH (CRA)-03	89	4	1	0	3	0	3	96	3	76
2020	HR/RH (CRA)-04	75	9	4	2	2	2	6	91	5	129
2020	HR/RH (CRA)-05	79	9	3	1	2	0	5	93	4	201
2020	HR/RH (CRA)-06	83	5	2	1	0	0	9	97	1	113
2020	HR/RH (CRA)-07	79	2	0	0	0	0	19	100	0	48
2019	HR/RH (CRA)	81	4	2	0	1	1	10	96	2	527
2019	HR/RH (CRA)-02	88	0	0	0	0	4	8	100	0	25
2019	HR/RH (CRA)-03	81	7	2	2	3	0	5	93	5	58
2019	HR/RH (CRA)-04	78	6	3	1	2	2	7	93	4	125
2019	HR/RH (CRA)-05	83	4	2	0	0	1	11	98	0	171
2019	HR/RH (CRA)-06	76	3	2	0	1	2	16	96	1	99
2019	HR/RH (CRA)-07	84	0	3	0	0	0	13	97	0	38

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	42	36	10	8	3	0	0	78	12	612
2020	HR/RH (CRA)-02	33	39	14	8	3	3	0	74	11	36
2020	HR/RH (CRA)-03	48	35	12	4	1	0	0	83	5	75
2020	HR/RH (CRA)-04	36	35	14	10	5	0	1	71	15	129
2020	HR/RH (CRA)-05	40	35	10	11	5	0	0	75	16	200
2020	HR/RH (CRA)-06	46	41	6	4	2	0	0	88	6	114
2020	HR/RH (CRA)-07	58	27	4	10	0	0	0	85	10	48
2019	HR/RH (CRA)	40	40	8	8	4	0	0	80	12	524
2019	HR/RH (CRA)-02	40	32	12	8	8	0	0	72	16	25
2019	HR/RH (CRA)-03	45	36	12	7	0	0	0	81	7	58
2019	HR/RH (CRA)-04	34	45	10	6	5	0	0	79	10	125
2019	HR/RH (CRA)-05	36	44	6	9	4	1	0	81	13	169
2019	HR/RH (CRA)-06	46	36	4	11	2	0	0	83	13	99
2019	HR/RH (CRA)-07	62	24	5	3	5	0	0	86	8	37
2018	HR/RH (CRA)	31	45	12	10	2	0	0	76	13	469
2018	HR/RH (CRA)-02	39	39	11	6	6	0	0	78	11	18
2018	HR/RH (CRA)-03	23	47	14	14	2	0	0	70	16	43
2018	HR/RH (CRA)-04	22	48	14	12	2	1	1	71	14	121
2018	HR/RH (CRA)-05	33	44	12	10	2	0	0	77	12	164
2018	HR/RH (CRA)-06	38	41	8	10	4	0	0	78	14	79
2018	HR/RH (CRA)-07	43	40	9	6	3	0	0	83	9	35
2017	HR/RH (CRA)	38	43	9	7	3	0	0	81	10	508
2017	HR/RH (CRA)-02	42	47	5	5	0	0	0	89	5	18
2017	HR/RH (CRA)-03	20	51	17	9	2	0	0	71	12	46
2017	HR/RH (CRA)-04	37	41	9	8	6	0	0	77	14	124
2017	HR/RH (CRA)-05	42	42	8	6	2	0	0	84	8	173
2017	HR/RH (CRA)-06	37	47	5	7	4	0	0	84	11	98
2017	HR/RH (CRA)-07	52	30	13	5	0	0	0	82	5	39
2014	HR/RH (CRA)	27	44	9	14	7	0	0	70	21	526
2014	HR/RH (CRA)-02	37	38	6	12	6	0	0	75	19	16
2014	HR/RH (CRA)-03	22	26	17	22	13	0	0	47	35	52
2014	HR/RH (CRA)-04	21	45	6	20	8	0	0	66	28	136
2014	HR/RH (CRA)-05	27	49	9	9	5	0	0	76	14	181
2014	HR/RH (CRA)-06	31	46	9	9	5	0	0	77	14	93
2014	HR/RH (CRA)-07	39	33	10	13	5	0	0	72	18	39

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	47	33	9	8	3	0	0	80	11	615
2020	HR/RH (CRA)-02	42	36	11	8	3	0	0	78	11	36
2020	HR/RH (CRA)-03	55	29	9	5	1	0	0	84	7	76
2020	HR/RH (CRA)-04	38	34	10	13	3	1	1	73	17	129
2020	HR/RH (CRA)-05	45	31	11	8	5	0	0	76	13	201
2020	HR/RH (CRA)-06	53	35	7	3	3	0	0	88	5	114
2020	HR/RH (CRA)-07	60	31	0	8	0	0	0	92	8	48
2019	HR/RH (CRA)	45	33	11	6	5	0	0	78	11	528
2019	HR/RH (CRA)-02	44	32	16	0	8	0	0	76	8	25
2019	HR/RH (CRA)-03	47	26	17	7	3	0	0	72	10	58
2019	HR/RH (CRA)-04	38	38	10	7	6	0	0	77	13	125
2019	HR/RH (CRA)-05	42	37	11	6	4	0	0	79	10	171
2019	HR/RH (CRA)-06	53	29	7	7	4	0	0	82	11	99
2019	HR/RH (CRA)-07	62	28	3	3	5	0	0	90	8	39
2018	HR/RH (CRA)	39	39	10	8	4	0	0	78	12	467
2018	HR/RH (CRA)-02	56	31	0	6	6	0	0	88	13	16
2018	HR/RH (CRA)-03	28	47	14	9	2	0	0	74	12	43
2018	HR/RH (CRA)-04	31	45	9	10	3	0	1	77	14	119
2018	HR/RH (CRA)-05	40	38	11	8	2	0	0	79	10	164
2018	HR/RH (CRA)-06	46	32	11	6	5	0	0	78	11	81
2018	HR/RH (CRA)-07	49	29	6	9	9	0	0	77	17	35
2017	HR/RH (CRA)	43	37	10	7	2	0	0	80	9	509
2017	HR/RH (CRA)-02	50	45	0	5	0	0	0	95	5	18
2017	HR/RH (CRA)-03	43	28	17	4	4	2	0	73	9	46
2017	HR/RH (CRA)-04	40	35	14	8	4	0	0	74	12	124
2017	HR/RH (CRA)-05	45	39	10	5	1	0	0	84	6	173
2017	HR/RH (CRA)-06	44	39	6	9	2	0	0	83	11	98
2017	HR/RH (CRA)-07	46	42	2	10	0	0	0	88	10	40
2014	HR/RH (CRA)	35	37	10	10	8	0	0	72	18	526
2014	HR/RH (CRA)-02	44	25	19	7	6	0	0	68	13	16
2014	HR/RH (CRA)-03	26	35	11	13	15	0	0	61	28	52
2014	HR/RH (CRA)-04	27	41	14	9	8	0	0	69	17	136
2014	HR/RH (CRA)-05	39	37	9	10	4	0	0	76	15	181
2014	HR/RH (CRA)-06	41	37	8	8	8	0	0	77	15	93
2014	HR/RH (CRA)-07	41	36	8	5	10	0	0	77	15	39

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	49	34	8	6	2	0	83	9	606
2020	HR/RH (CRA)-02	44	47	6	0	3	0	92	3	36
2020	HR/RH (CRA)-03	64	24	8	4	0	0	88	4	76
2020	HR/RH (CRA)-04	48	31	11	6	4	0	79	10	129
2020	HR/RH (CRA)-05	48	32	8	9	3	0	80	12	196
2020	HR/RH (CRA)-06	42	43	4	7	3	0	86	10	113
2020	HR/RH (CRA)-07	53	40	4	2	0	0	93	2	45
2019	HR/RH (CRA)	44	36	8	8	4	0	80	12	519
2019	HR/RH (CRA)-02	46	25	4	0	25	0	71	25	24
2019	HR/RH (CRA)-03	44	35	16	4	2	0	79	5	57
2019	HR/RH (CRA)-04	34	45	6	11	5	0	78	16	125
2019	HR/RH (CRA)-05	48	38	7	7	1	0	86	7	166
2019	HR/RH (CRA)-06	45	29	11	11	3	0	74	14	97
2019	HR/RH (CRA)-07	56	31	3	5	5	0	87	10	39
2018	HR/RH (CRA)	36	41	9	11	3	0	77	14	471
2018	HR/RH (CRA)-02	53	35	6	0	6	0	88	6	17
2018	HR/RH (CRA)-03	28	51	9	9	2	0	79	12	43
2018	HR/RH (CRA)-04	31	36	13	16	4	0	67	20	122
2018	HR/RH (CRA)-05	37	47	7	8	1	0	84	9	164
2018	HR/RH (CRA)-06	44	38	4	9	4	1	84	13	81
2018	HR/RH (CRA)-07	37	34	9	17	3	0	71	20	35
2017	HR/RH (CRA)	43	41	7	6	2	0	84	8	508
2017	HR/RH (CRA)-02	53	42	5	0	0	0	95	0	18
2017	HR/RH (CRA)-03	45	35	11	5	4	0	80	9	45
2017	HR/RH (CRA)-04	33	48	7	7	5	0	81	12	124
2017	HR/RH (CRA)-05	53	37	4	5	1	1	90	6	173
2017	HR/RH (CRA)-06	34	48	8	9	1	0	82	10	98
2017	HR/RH (CRA)-07	50	32	10	5	0	2	85	5	40
2014	HR/RH (CRA)	39	37	10	9	4	0	76	14	526
2014	HR/RH (CRA)-02	44	44	7	0	6	0	87	6	16
2014	HR/RH (CRA)-03	24	44	15	6	12	0	68	17	52
2014	HR/RH (CRA)-04	31	39	10	13	7	0	70	20	136
2014	HR/RH (CRA)-05	44	35	12	7	3	0	79	9	181
2014	HR/RH (CRA)-06	49	34	4	10	1	1	85	11	93
2014	HR/RH (CRA)-07	44	33	5	15	3	0	77	18	39

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	33	44	13	7	2	2	0	78	9	614
2020	HR/RH (CRA)-02	19	53	11	6	6	6	0	76	12	36
2020	HR/RH (CRA)-03	43	36	12	7	0	3	0	81	7	75
2020	HR/RH (CRA)-04	27	42	17	9	2	2	0	71	11	128
2020	HR/RH (CRA)-05	28	46	12	9	2	2	0	76	12	201
2020	HR/RH (CRA)-06	38	46	9	6	1	0	0	84	7	114
2020	HR/RH (CRA)-07	51	39	10	0	0	0	0	90	0	49
2019	HR/RH (CRA)	27	47	16	7	2	2	0	75	9	528
2019	HR/RH (CRA)-02	52	28	8	4	4	4	0	83	8	25
2019	HR/RH (CRA)-03	19	41	19	12	3	5	0	64	16	58
2019	HR/RH (CRA)-04	23	46	21	7	2	1	0	69	10	125
2019	HR/RH (CRA)-05	24	52	15	5	1	2	0	78	7	171
2019	HR/RH (CRA)-06	32	48	10	5	3	1	0	82	8	99
2019	HR/RH (CRA)-07	31	46	13	5	5	0	0	77	10	39
2018	HR/RH (CRA)	22	45	21	7	2	2	0	69	9	475
2018	HR/RH (CRA)-02	22	50	17	11	0	0	0	72	11	18
2018	HR/RH (CRA)-03	19	44	23	5	5	5	0	66	10	43
2018	HR/RH (CRA)-04	21	43	25	7	1	3	1	67	8	122
2018	HR/RH (CRA)-05	22	45	25	6	1	2	0	68	7	166
2018	HR/RH (CRA)-06	22	47	17	5	7	0	1	70	13	81
2018	HR/RH (CRA)-07	31	47	8	11	3	0	0	78	14	36
2017	HR/RH (CRA)	28	45	16	6	3	3	0	75	9	510
2017	HR/RH (CRA)-02	25	60	5	0	5	5	0	89	5	19
2017	HR/RH (CRA)-03	24	37	24	9	4	2	0	62	14	46
2017	HR/RH (CRA)-04	29	44	13	6	6	3	0	75	11	125
2017	HR/RH (CRA)-05	26	47	15	8	2	2	0	75	10	172
2017	HR/RH (CRA)-06	29	46	16	4	2	3	0	77	6	98
2017	HR/RH (CRA)-07	46	35	15	2	2	0	0	80	5	40

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	59	27	4	6	3	0	0	86	9	613
2020	HR/RH (CRA)-02	58	33	3	6	0	0	0	92	6	36
2020	HR/RH (CRA)-03	65	24	4	1	5	0	0	89	7	75
2020	HR/RH (CRA)-04	57	28	4	6	4	1	0	86	10	130
2020	HR/RH (CRA)-05	62	26	4	6	4	0	0	87	9	199
2020	HR/RH (CRA)-06	57	28	5	6	4	0	0	85	10	113
2020	HR/RH (CRA)-07	51	27	8	14	0	0	0	78	14	49
2019	HR/RH (CRA)	58	28	5	6	3	0	0	87	8	523
2019	HR/RH (CRA)-02	60	24	4	8	4	0	0	84	12	25
2019	HR/RH (CRA)-03	55	31	7	7	0	0	0	86	7	58
2019	HR/RH (CRA)-04	56	29	4	7	4	0	0	85	11	124
2019	HR/RH (CRA)-05	61	28	4	5	2	0	0	89	8	168
2019	HR/RH (CRA)-06	56	32	6	3	3	0	0	88	6	98
2019	HR/RH (CRA)-07	64	23	10	3	0	0	0	87	3	39
2018	HR/RH (CRA)	55	31	6	7	2	0	0	86	9	472
2018	HR/RH (CRA)-02	56	33	6	6	0	0	0	89	6	18
2018	HR/RH (CRA)-03	53	33	2	7	5	0	0	86	12	43
2018	HR/RH (CRA)-04	43	40	5	8	3	0	0	84	11	122
2018	HR/RH (CRA)-05	61	27	6	6	0	0	0	88	6	166
2018	HR/RH (CRA)-06	58	22	9	9	3	0	0	79	12	78
2018	HR/RH (CRA)-07	61	31	3	0	6	0	0	92	6	36
2017	HR/RH (CRA)	54	35	2	7	2	0	0	89	9	511
2017	HR/RH (CRA)-02	55	35	0	5	0	0	5	95	5	19
2017	HR/RH (CRA)-03	45	35	2	14	4	0	0	80	18	46
2017	HR/RH (CRA)-04	51	39	2	5	3	0	0	90	8	125
2017	HR/RH (CRA)-05	61	32	2	3	2	0	0	93	5	173
2017	HR/RH (CRA)-06	48	38	3	8	3	0	0	86	11	98
2017	HR/RH (CRA)-07	58	27	2	12	0	0	0	85	12	40
2014	HR/RH (CRA)	50	30	7	8	5	0	0	80	13	524
2014	HR/RH (CRA)-02	50	32	6	0	12	0	0	81	12	16
2014	HR/RH (CRA)-03	41	32	6	13	8	0	0	73	21	51
2014	HR/RH (CRA)-04	48	28	9	11	4	0	0	76	15	136
2014	HR/RH (CRA)-05	53	31	6	5	5	0	0	84	10	181
2014	HR/RH (CRA)-06	55	28	7	5	4	0	0	84	10	92
2014	HR/RH (CRA)-07	49	28	13	8	3	0	0	77	10	39

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	30	33	19	11	6	0	0	63	17	611
2020	HR/RH (CRA)-02	40	31	20	3	3	3	0	74	6	35
2020	HR/RH (CRA)-03	23	41	24	9	3	0	0	64	12	75
2020	HR/RH (CRA)-04	32	30	18	11	7	0	2	63	18	128
2020	HR/RH (CRA)-05	37	35	18	9	3	0	0	72	11	200
2020	HR/RH (CRA)-06	25	31	19	15	10	0	0	56	25	113
2020	HR/RH (CRA)-07	12	27	20	24	16	0	0	39	41	49
2019	HR/RH (CRA)	35	32	18	10	5	0	0	67	15	525
2019	HR/RH (CRA)-02	48	32	12	8	0	0	0	80	8	25
2019	HR/RH (CRA)-03	35	35	16	12	2	0	0	70	14	57
2019	HR/RH (CRA)-04	38	29	15	10	8	0	0	66	18	125
2019	HR/RH (CRA)-05	42	31	15	9	2	0	0	73	12	169
2019	HR/RH (CRA)-06	22	35	24	10	8	0	0	58	18	99
2019	HR/RH (CRA)-07	21	38	23	13	5	0	0	59	18	39
2018	HR/RH (CRA)	30	32	19	13	5	0	0	62	18	474
2018	HR/RH (CRA)-02	44	17	11	17	11	0	0	61	28	18
2018	HR/RH (CRA)-03	28	40	19	9	5	0	0	67	14	43
2018	HR/RH (CRA)-04	28	41	12	12	6	1	0	69	18	122
2018	HR/RH (CRA)-05	38	30	18	10	3	0	1	69	13	165
2018	HR/RH (CRA)-06	19	22	30	17	11	0	1	41	29	81
2018	HR/RH (CRA)-07	17	33	25	22	3	0	0	50	25	36
2017	HR/RH (CRA)	34	36	17	8	4	0	1	71	12	511
2017	HR/RH (CRA)-02	35	48	10	7	0	0	0	83	7	19
2017	HR/RH (CRA)-03	48	35	9	9	0	0	0	83	9	46
2017	HR/RH (CRA)-04	31	39	15	10	3	0	3	71	13	125
2017	HR/RH (CRA)-05	44	32	15	5	3	1	0	76	9	173
2017	HR/RH (CRA)-06	20	41	22	12	4	0	0	61	16	98
2017	HR/RH (CRA)-07	23	23	35	10	10	0	0	45	20	40
2014	HR/RH (CRA)	31	37	19	7	4	0	0	69	12	526
2014	HR/RH (CRA)-02	31	50	19	0	0	0	0	81	0	16
2014	HR/RH (CRA)-03	31	41	15	4	10	0	0	72	13	52
2014	HR/RH (CRA)-04	28	42	17	8	4	1	1	70	13	136
2014	HR/RH (CRA)-05	39	33	19	6	2	0	1	73	8	181
2014	HR/RH (CRA)-06	27	40	23	10	1	0	0	67	11	93
2014	HR/RH (CRA)-07	21	18	31	18	13	0	0	39	31	39

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	42	58	617
2020	HR/RH (CRA)-02	33	67	36
2020	HR/RH (CRA)-03	33	67	76
2020	HR/RH (CRA)-04	35	65	130
2020	HR/RH (CRA)-05	46	54	201
2020	HR/RH (CRA)-06	52	48	114
2020	HR/RH (CRA)-07	45	55	49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	62	14	4	2	0	7	10	92	4	615
2020	HR/RH (CRA)-02	61	22	0	3	0	11	3	97	3	36
2020	HR/RH (CRA)-03	57	13	4	1	1	11	13	91	3	76
2020	HR/RH (CRA)-04	46	14	8	5	1	10	17	82	7	129
2020	HR/RH (CRA)-05	65	14	4	3	0	7	8	92	4	200
2020	HR/RH (CRA)-06	70	15	2	1	1	4	8	96	2	114
2020	HR/RH (CRA)-07	88	8	2	0	0	0	2	98	0	49

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	HR/RH (CRA)	22	45	33	617
2020	HR/RH (CRA)-02	17	47	36	36
2020	HR/RH (CRA)-03	16	45	39	76
2020	HR/RH (CRA)-04	27	44	29	130
2020	HR/RH (CRA)-05	20	43	37	201
2020	HR/RH (CRA)-06	24	52	25	114
2020	HR/RH (CRA)-07	31	35	35	49
2019	HR/RH (CRA)	25	39	36	528
2019	HR/RH (CRA)-02	20	44	36	25
2019	HR/RH (CRA)-03	21	50	29	58
2019	HR/RH (CRA)-04	27	41	32	125
2019	HR/RH (CRA)-05	24	29	47	171
2019	HR/RH (CRA)-06	24	44	31	99
2019	HR/RH (CRA)-07	28	38	33	39
2018	HR/RH (CRA)	28	39	33	475
2018	HR/RH (CRA)-02	33	17	50	18
2018	HR/RH (CRA)-03	21	40	40	43
2018	HR/RH (CRA)-04	30	41	29	123
2018	HR/RH (CRA)-05	27	39	35	165
2018	HR/RH (CRA)-06	32	32	36	81
2018	HR/RH (CRA)-07	22	56	22	36
2017	HR/RH (CRA)	32	39	30	511
2017	HR/RH (CRA)-02	35	20	45	19
2017	HR/RH (CRA)-03	27	40	33	47
2017	HR/RH (CRA)-04	35	41	24	125
2017	HR/RH (CRA)-05	25	44	31	173
2017	HR/RH (CRA)-06	37	35	29	98
2017	HR/RH (CRA)-07	50	27	23	40
2014	HR/RH (CRA)	31	36	33	526
2014	HR/RH (CRA)-02	50	19	32	16
2014	HR/RH (CRA)-03	24	32	44	52
2014	HR/RH (CRA)-04	33	32	34	136
2014	HR/RH (CRA)-05	26	38	35	181
2014	HR/RH (CRA)-06	34	38	28	93
2014	HR/RH (CRA)-07	36	44	21	39

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	HR/RH (CRA)	18	56	12	3	4	8	137
2020	HR/RH (CRA)-04	11	54	14	6	3	11	35
2020	HR/RH (CRA)-05	25	60	8	3	3	3	40
2020	HR/RH (CRA)-06	22	52	15	0	7	4	27
2020	HR/RH (CRA)-07	20	33	13	0	7	27	15
2019	HR/RH (CRA)	23	46	22	6	1	2	132
2019	HR/RH (CRA)-03	0	58	25	17	0	0	12
2019	HR/RH (CRA)-04	29	38	18	12	0	3	34
2019	HR/RH (CRA)-05	32	44	22	0	2	0	41
2019	HR/RH (CRA)-06	25	50	21	4	0	0	24
2018	HR/RH (CRA)	18	49	20	5	2	6	132
2018	HR/RH (CRA)-04	19	51	14	8	0	8	37
2018	HR/RH (CRA)-05	27	32	30	0	2	9	44
2018	HR/RH (CRA)-06	19	58	12	4	4	4	26
2017	HR/RH (CRA)	18	51	24	3	1	2	162
2017	HR/RH (CRA)-03	0	85	15	0	0	0	13
2017	HR/RH (CRA)-04	20	44	23	7	2	4	44
2017	HR/RH (CRA)-05	21	48	29	2	0	0	43
2017	HR/RH (CRA)-06	22	50	17	3	3	6	36
2017	HR/RH (CRA)-07	20	56	25	0	0	0	20
2014	HR/RH (CRA)	19	44	22	9	9999	5	165
2014	HR/RH (CRA)-03	0	54	31	8	9999	8	13
2014	HR/RH (CRA)-04	9	61	20	9	9999	2	46
2014	HR/RH (CRA)-05	27	35	17	13	9999	8	48
2014	HR/RH (CRA)-06	25	34	28	9	9999	3	32
2014	HR/RH (CRA)-07	50	36	14	0	9999	0	14

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	60	29	6	3	1	0	0	90	5	612
2020	HR/RH (CRA)-02	58	36	3	0	3	0	0	94	3	36
2020	HR/RH (CRA)-03	71	23	3	3	1	0	0	93	4	75
2020	HR/RH (CRA)-04	52	34	6	5	2	1	0	87	7	128
2020	HR/RH (CRA)-05	59	29	8	4	1	0	0	88	5	200
2020	HR/RH (CRA)-06	64	28	3	4	2	0	0	92	5	114
2020	HR/RH (CRA)-07	67	23	6	4	0	0	0	90	4	48
2019	HR/RH (CRA)	57	32	6	3	2	0	0	89	5	527
2019	HR/RH (CRA)-02	63	17	0	8	13	0	0	79	21	24
2019	HR/RH (CRA)-03	53	40	5	2	0	0	0	93	2	58
2019	HR/RH (CRA)-04	54	34	8	2	3	0	0	87	5	125
2019	HR/RH (CRA)-05	55	33	8	3	1	0	1	89	4	171
2019	HR/RH (CRA)-06	63	28	5	3	1	0	0	91	4	99
2019	HR/RH (CRA)-07	67	31	0	0	3	0	0	97	3	39
2018	HR/RH (CRA)	51	39	7	2	1	0	0	90	3	473
2018	HR/RH (CRA)-02	22	72	6	0	0	0	0	94	0	18
2018	HR/RH (CRA)-03	56	37	5	2	0	0	0	93	2	43
2018	HR/RH (CRA)-04	41	43	10	4	2	0	1	84	6	122
2018	HR/RH (CRA)-05	55	36	6	2	1	0	0	91	3	165
2018	HR/RH (CRA)-06	56	36	6	1	1	0	0	91	2	81
2018	HR/RH (CRA)-07	60	31	6	0	3	0	0	91	3	35
2017	HR/RH (CRA)	51	41	5	3	1	0	0	91	4	509
2017	HR/RH (CRA)-02	55	45	0	0	0	0	0	100	0	19
2017	HR/RH (CRA)-03	28	59	6	4	2	0	0	87	6	46
2017	HR/RH (CRA)-04	53	38	4	4	1	1	0	91	5	124
2017	HR/RH (CRA)-05	56	36	6	2	0	1	0	92	2	172
2017	HR/RH (CRA)-06	47	44	5	3	1	0	0	91	4	98
2017	HR/RH (CRA)-07	63	32	2	0	2	0	0	95	2	40
2014	HR/RH (CRA)	51	34	9	5	1	0	0	85	6	525
2014	HR/RH (CRA)-02	50	25	25	0	0	0	0	75	0	16
2014	HR/RH (CRA)-03	40	29	27	4	0	0	0	69	4	52
2014	HR/RH (CRA)-04	52	33	7	8	0	0	0	85	8	136
2014	HR/RH (CRA)-05	50	38	8	4	0	1	0	88	4	180
2014	HR/RH (CRA)-06	58	32	3	3	3	0	0	90	6	93
2014	HR/RH (CRA)-07	51	33	5	10	0	0	0	85	10	39

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	47	40	8	4	1	0	87	5	617
2020	HR/RH (CRA)-02	58	33	6	0	3	0	92	3	36
2020	HR/RH (CRA)-03	58	30	9	3	0	0	88	3	76
2020	HR/RH (CRA)-04	41	40	12	5	2	0	81	8	130
2020	HR/RH (CRA)-05	44	43	8	4	0	0	88	5	201
2020	HR/RH (CRA)-06	49	41	4	4	3	0	90	6	114
2020	HR/RH (CRA)-07	55	39	4	2	0	0	94	2	49
2019	HR/RH (CRA)	37	48	9	4	1	0	86	6	526
2019	HR/RH (CRA)-02	56	32	0	8	4	0	88	12	25
2019	HR/RH (CRA)-03	50	40	7	3	0	0	90	3	58
2019	HR/RH (CRA)-04	30	53	12	3	2	0	83	5	124
2019	HR/RH (CRA)-05	31	52	11	4	2	1	83	6	170
2019	HR/RH (CRA)-06	43	47	5	4	0	0	91	4	99
2019	HR/RH (CRA)-07	44	44	8	3	0	3	89	3	39
2018	HR/RH (CRA)	33	47	12	5	2	0	80	7	473
2018	HR/RH (CRA)-02	44	50	6	0	0	0	94	0	18
2018	HR/RH (CRA)-03	24	56	12	5	2	0	80	7	41
2018	HR/RH (CRA)-04	31	47	11	8	2	2	79	10	123
2018	HR/RH (CRA)-05	33	45	15	5	1	0	79	6	165
2018	HR/RH (CRA)-06	36	48	11	2	2	0	84	5	81
2018	HR/RH (CRA)-07	44	33	11	6	6	0	78	11	36
2017	HR/RH (CRA)	39	46	9	4	2	1	85	6	509
2017	HR/RH (CRA)-02	58	42	0	0	0	0	100	0	19
2017	HR/RH (CRA)-03	39	44	4	9	5	0	83	13	46
2017	HR/RH (CRA)-04	40	44	9	5	2	1	85	6	125
2017	HR/RH (CRA)-05	39	45	10	3	1	1	85	5	171
2017	HR/RH (CRA)-06	35	53	7	3	2	0	88	5	98
2017	HR/RH (CRA)-07	43	42	10	5	0	0	85	5	40
2014	HR/RH (CRA)	38	46	8	6	1	0	85	7	525
2014	HR/RH (CRA)-02	37	50	6	6	0	0	88	6	16
2014	HR/RH (CRA)-03	26	40	21	9	4	0	66	13	52
2014	HR/RH (CRA)-04	40	40	11	9	0	1	80	9	136
2014	HR/RH (CRA)-05	36	51	6	7	1	0	87	7	180
2014	HR/RH (CRA)-06	44	47	4	2	2	0	91	4	93
2014	HR/RH (CRA)-07	44	49	3	3	0	3	95	3	39

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	6	24	43	18	9	0	0	27	30	617
2020	HR/RH (CRA)-02	8	17	36	22	14	3	0	37	26	36
2020	HR/RH (CRA)-03	3	22	41	22	12	0	0	34	25	76
2020	HR/RH (CRA)-04	8	22	38	21	8	1	1	30	31	130
2020	HR/RH (CRA)-05	7	23	43	18	8	0	0	26	31	201
2020	HR/RH (CRA)-06	5	31	46	11	7	0	0	18	36	114
2020	HR/RH (CRA)-07	6	20	53	12	6	0	2	19	27	49
2019	HR/RH (CRA)	10	21	41	19	7	1	1	26	32	527
2019	HR/RH (CRA)-02	8	8	40	20	20	0	4	42	17	25
2019	HR/RH (CRA)-03	7	19	33	28	10	2	2	39	27	58
2019	HR/RH (CRA)-04	16	19	38	19	6	1	2	26	36	124
2019	HR/RH (CRA)-05	12	21	43	15	6	1	1	22	34	171
2019	HR/RH (CRA)-06	6	28	40	19	5	0	1	24	35	99
2019	HR/RH (CRA)-07	3	21	51	21	3	3	0	24	24	39
2018	HR/RH (CRA)	8	32	38	16	4	1	1	21	41	474
2018	HR/RH (CRA)-02	0	22	33	17	17	6	6	38	25	18
2018	HR/RH (CRA)-03	9	26	37	21	5	2	0	26	36	43
2018	HR/RH (CRA)-04	8	31	36	16	6	2	1	22	41	122
2018	HR/RH (CRA)-05	7	35	35	18	3	0	2	21	43	165
2018	HR/RH (CRA)-06	12	36	36	12	2	0	1	15	49	81
2018	HR/RH (CRA)-07	8	25	58	8	0	0	0	8	33	36
2017	HR/RH (CRA)	14	28	36	14	5	0	2	19	44	510
2017	HR/RH (CRA)-02	0	23	25	37	5	5	5	47	25	19
2017	HR/RH (CRA)-03	9	20	40	20	7	2	2	28	30	45
2017	HR/RH (CRA)-04	20	26	35	12	5	0	2	17	47	125
2017	HR/RH (CRA)-05	8	28	38	17	6	0	3	24	37	173
2017	HR/RH (CRA)-06	16	38	38	6	2	0	0	8	54	98
2017	HR/RH (CRA)-07	30	30	30	10	0	0	0	10	59	40
2014	HR/RH (CRA)	12	33	37	10	5	0	1	16	47	526
2014	HR/RH (CRA)-02	0	25	68	6	0	0	0	6	25	16
2014	HR/RH (CRA)-03	10	26	45	13	4	2	2	17	37	52
2014	HR/RH (CRA)-04	15	40	29	9	5	0	1	15	56	136
2014	HR/RH (CRA)-05	11	32	35	13	7	0	2	21	44	181
2014	HR/RH (CRA)-06	8	34	45	9	4	0	0	13	42	93
2014	HR/RH (CRA)-07	28	28	38	0	3	0	3	3	58	39

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	3	10	25	35	25	1	1	61	13	612
2020	HR/RH (CRA)-02	6	6	23	26	34	6	0	64	12	35
2020	HR/RH (CRA)-03	3	3	22	36	33	3	1	71	5	76
2020	HR/RH (CRA)-04	5	12	21	36	23	2	1	61	18	130
2020	HR/RH (CRA)-05	1	12	29	34	22	1	1	57	13	198
2020	HR/RH (CRA)-06	4	11	26	37	23	0	0	60	14	114
2020	HR/RH (CRA)-07	6	6	23	35	23	2	4	62	13	48
2019	HR/RH (CRA)	8	14	32	30	14	2	1	45	22	528
2019	HR/RH (CRA)-02	16	4	20	36	20	4	0	58	21	25
2019	HR/RH (CRA)-03	5	12	31	31	17	2	2	50	18	58
2019	HR/RH (CRA)-04	10	13	33	26	14	2	2	43	23	125
2019	HR/RH (CRA)-05	8	19	32	27	12	2	1	40	27	171
2019	HR/RH (CRA)-06	4	13	35	30	15	1	1	46	18	99
2019	HR/RH (CRA)-07	10	8	28	36	15	3	0	53	18	39
2018	HR/RH (CRA)	6	20	37	26	8	1	1	36	27	471
2018	HR/RH (CRA)-02	0	17	33	22	17	6	6	44	19	18
2018	HR/RH (CRA)-03	9	26	28	33	2	2	0	36	36	43
2018	HR/RH (CRA)-04	6	21	35	25	9	2	2	35	28	122
2018	HR/RH (CRA)-05	6	18	36	27	11	1	1	39	25	163
2018	HR/RH (CRA)-06	9	21	41	23	5	0	1	28	30	80
2018	HR/RH (CRA)-07	6	11	44	33	3	0	3	37	17	36
2017	HR/RH (CRA)	7	16	33	27	12	2	2	41	25	509
2017	HR/RH (CRA)-02	0	17	15	28	30	5	5	64	19	19
2017	HR/RH (CRA)-03	6	13	26	26	22	4	2	51	21	46
2017	HR/RH (CRA)-04	10	14	35	25	12	2	3	39	24	124
2017	HR/RH (CRA)-05	5	16	30	30	14	2	3	47	22	173
2017	HR/RH (CRA)-06	10	22	39	22	3	2	2	26	33	97
2017	HR/RH (CRA)-07	10	17	32	36	5	0	0	41	27	40
2014	HR/RH (CRA)	12	22	33	20	11	1	1	31	35	526
2014	HR/RH (CRA)-02	12	19	44	12	12	0	0	25	31	16
2014	HR/RH (CRA)-03	18	22	31	20	9	0	0	29	40	52
2014	HR/RH (CRA)-04	17	22	31	16	12	1	1	29	39	136
2014	HR/RH (CRA)-05	8	23	32	22	12	1	2	35	32	181
2014	HR/RH (CRA)-06	10	23	33	21	11	1	1	33	33	93
2014	HR/RH (CRA)-07	8	21	43	23	3	0	3	26	29	39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	12	25	38	16	8	1	1	24	37	613
2020	HR/RH (CRA)-02	6	11	39	19	14	6	6	38	19	36
2020	HR/RH (CRA)-03	4	20	32	28	16	0	0	44	24	75
2020	HR/RH (CRA)-04	13	26	30	19	8	2	2	28	41	129
2020	HR/RH (CRA)-05	13	29	40	12	8	0	1	19	41	200
2020	HR/RH (CRA)-06	15	27	42	12	4	1	0	16	42	113
2020	HR/RH (CRA)-07	14	20	57	8	0	0	0	8	35	49
2019	HR/RH (CRA)	14	29	35	16	6	0	1	22	43	526
2019	HR/RH (CRA)-02	4	24	36	24	12	0	0	36	28	25
2019	HR/RH (CRA)-03	14	23	32	25	5	0	2	30	38	57
2019	HR/RH (CRA)-04	11	28	34	16	9	0	2	25	40	125
2019	HR/RH (CRA)-05	18	30	32	13	6	1	1	19	48	171
2019	HR/RH (CRA)-06	12	32	38	13	4	0	1	18	44	98
2019	HR/RH (CRA)-07	15	28	41	15	0	0	0	15	44	39
2018	HR/RH (CRA)	20	28	33	12	4	1	1	17	49	471
2018	HR/RH (CRA)-02	11	28	11	28	11	0	11	44	44	18
2018	HR/RH (CRA)-03	26	21	33	14	5	2	0	19	48	43
2018	HR/RH (CRA)-04	15	27	36	14	5	2	0	19	43	121
2018	HR/RH (CRA)-05	21	30	29	12	6	1	2	18	52	165
2018	HR/RH (CRA)-06	20	29	39	11	0	0	0	11	49	79
2018	HR/RH (CRA)-07	31	31	36	3	0	0	0	3	61	36
2017	HR/RH (CRA)	21	30	32	10	5	1	1	15	52	510
2017	HR/RH (CRA)-02	10	28	42	5	5	5	5	11	42	19
2017	HR/RH (CRA)-03	17	27	36	18	0	2	0	18	45	45
2017	HR/RH (CRA)-04	16	29	37	13	2	1	2	15	46	125
2017	HR/RH (CRA)-05	22	27	32	9	9	0	2	18	50	173
2017	HR/RH (CRA)-06	22	40	29	6	3	0	0	9	62	98
2017	HR/RH (CRA)-07	42	30	15	10	2	0	0	13	72	40
2014	HR/RH (CRA)	19	31	31	9	7	1	1	16	52	526
2014	HR/RH (CRA)-02	25	38	19	12	6	0	0	19	63	16
2014	HR/RH (CRA)-03	23	22	32	13	7	2	2	21	46	52
2014	HR/RH (CRA)-04	13	28	35	11	8	2	2	20	43	136
2014	HR/RH (CRA)-05	20	33	30	7	8	1	2	15	55	181
2014	HR/RH (CRA)-06	19	32	33	10	5	0	0	15	52	93
2014	HR/RH (CRA)-07	26	36	31	3	5	0	0	8	62	39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	7	18	36	27	11	0	0	39	25	614
2020	HR/RH (CRA)-02	3	6	37	31	20	3	0	53	9	35
2020	HR/RH (CRA)-03	4	12	33	33	18	0	0	51	16	76
2020	HR/RH (CRA)-04	5	18	26	36	13	0	2	50	24	129
2020	HR/RH (CRA)-05	8	15	39	28	11	0	1	38	23	200
2020	HR/RH (CRA)-06	9	25	44	17	5	0	0	22	34	114
2020	HR/RH (CRA)-07	10	31	41	12	6	0	0	18	41	49
2019	HR/RH (CRA)	7	18	38	25	10	1	1	36	26	524
2019	HR/RH (CRA)-02	0	16	24	36	20	0	4	58	17	25
2019	HR/RH (CRA)-03	3	16	33	41	5	0	2	47	19	58
2019	HR/RH (CRA)-04	8	19	30	23	17	0	2	41	28	124
2019	HR/RH (CRA)-05	8	14	43	24	9	1	1	34	23	169
2019	HR/RH (CRA)-06	9	23	41	17	8	0	1	26	33	98
2019	HR/RH (CRA)-07	5	21	51	18	3	3	0	21	26	39
2018	HR/RH (CRA)	8	23	39	20	7	1	1	28	32	470
2018	HR/RH (CRA)-02	6	17	28	22	22	6	0	47	24	18
2018	HR/RH (CRA)-03	12	17	43	17	7	5	0	25	30	42
2018	HR/RH (CRA)-04	7	22	34	26	8	2	1	35	30	121
2018	HR/RH (CRA)-05	5	21	40	23	8	0	2	32	27	165
2018	HR/RH (CRA)-06	7	32	43	15	2	0	0	17	40	81
2018	HR/RH (CRA)-07	21	32	41	6	0	0	0	6	53	34
2017	HR/RH (CRA)	9	20	37	22	9	1	2	32	30	507
2017	HR/RH (CRA)-02	0	12	15	43	25	5	0	71	13	19
2017	HR/RH (CRA)-03	9	11	38	25	14	4	0	40	21	45
2017	HR/RH (CRA)-04	8	19	43	21	5	0	4	27	28	125
2017	HR/RH (CRA)-05	7	17	35	25	13	1	2	39	25	172
2017	HR/RH (CRA)-06	8	33	35	20	3	0	0	23	42	96
2017	HR/RH (CRA)-07	30	22	36	12	0	0	0	12	52	40
2014	HR/RH (CRA)	11	20	40	22	7	1	1	29	31	522
2014	HR/RH (CRA)-02	0	31	32	25	6	0	6	33	33	16
2014	HR/RH (CRA)-03	10	15	46	20	7	2	0	28	25	52
2014	HR/RH (CRA)-04	11	17	45	18	7	1	1	26	28	134
2014	HR/RH (CRA)-05	7	19	37	26	9	1	2	35	27	181
2014	HR/RH (CRA)-06	13	24	35	24	3	0	0	28	37	91
2014	HR/RH (CRA)-07	28	26	31	10	3	0	3	13	55	39

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	11	20	30	24	13	0	1	38	32	613
2020	HR/RH (CRA)-02	6	9	15	41	21	3	6	68	16	34
2020	HR/RH (CRA)-03	5	13	33	25	22	0	1	48	19	76
2020	HR/RH (CRA)-04	15	19	22	27	16	0	2	44	34	130
2020	HR/RH (CRA)-05	12	19	30	26	12	1	2	38	31	199
2020	HR/RH (CRA)-06	11	31	37	15	6	0	1	21	42	114
2020	HR/RH (CRA)-07	12	29	39	14	6	0	0	20	41	49
2019	HR/RH (CRA)	14	26	29	18	10	1	2	29	41	526
2019	HR/RH (CRA)-02	0	24	20	28	24	4	0	54	25	25
2019	HR/RH (CRA)-03	9	21	32	21	11	4	4	34	32	57
2019	HR/RH (CRA)-04	16	26	30	16	12	0	1	28	42	125
2019	HR/RH (CRA)-05	16	28	25	22	7	1	2	30	45	170
2019	HR/RH (CRA)-06	16	25	36	11	9	0	2	21	42	99
2019	HR/RH (CRA)-07	10	36	28	21	5	0	0	26	46	39
2018	HR/RH (CRA)	21	28	30	13	7	1	1	20	49	473
2018	HR/RH (CRA)-02	6	17	33	17	17	0	11	38	25	18
2018	HR/RH (CRA)-03	28	19	26	19	7	2	0	26	48	43
2018	HR/RH (CRA)-04	22	29	25	16	6	2	0	22	53	121
2018	HR/RH (CRA)-05	16	28	33	13	9	0	1	22	44	165
2018	HR/RH (CRA)-06	23	32	32	9	4	0	0	12	56	81
2018	HR/RH (CRA)-07	28	33	31	3	3	3	0	6	63	36
2017	HR/RH (CRA)	20	26	29	14	8	1	2	22	47	509
2017	HR/RH (CRA)-02	12	8	25	25	20	5	5	50	22	19
2017	HR/RH (CRA)-03	15	11	29	18	18	7	2	40	29	45
2017	HR/RH (CRA)-04	23	32	23	13	6	1	3	19	57	125
2017	HR/RH (CRA)-05	16	26	29	16	8	1	3	25	44	172
2017	HR/RH (CRA)-06	17	27	41	7	5	0	2	13	46	98
2017	HR/RH (CRA)-07	45	20	23	10	2	0	0	12	65	40
2014	HR/RH (CRA)	20	30	29	13	5	1	2	19	52	525
2014	HR/RH (CRA)-02	0	37	25	31	0	0	6	33	40	16
2014	HR/RH (CRA)-03	23	34	27	11	4	2	0	15	57	52
2014	HR/RH (CRA)-04	30	28	26	11	4	1	1	16	58	136
2014	HR/RH (CRA)-05	13	28	35	15	7	1	1	23	42	180
2014	HR/RH (CRA)-06	17	33	30	12	4	0	3	17	52	93
2014	HR/RH (CRA)-07	33	31	15	13	5	0	3	18	66	39

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	6	10	28	31	20	3	1	53	17	613
2020	HR/RH (CRA)-02	6	9	29	17	29	6	6	52	16	35
2020	HR/RH (CRA)-03	4	7	30	28	24	7	1	56	11	76
2020	HR/RH (CRA)-04	8	14	25	26	23	4	0	51	22	130
2020	HR/RH (CRA)-05	5	10	29	33	20	1	2	55	15	199
2020	HR/RH (CRA)-06	8	12	29	36	12	3	1	50	20	113
2020	HR/RH (CRA)-07	10	4	27	37	18	2	2	57	15	49
2019	HR/RH (CRA)	11	21	31	22	12	1	2	35	33	526
2019	HR/RH (CRA)-02	20	20	12	28	12	0	8	43	43	25
2019	HR/RH (CRA)-03	12	31	24	19	10	2	2	30	45	58
2019	HR/RH (CRA)-04	12	22	28	23	14	0	2	37	34	125
2019	HR/RH (CRA)-05	11	22	34	18	13	1	2	32	33	170
2019	HR/RH (CRA)-06	7	18	37	24	10	2	1	36	26	98
2019	HR/RH (CRA)-07	10	18	26	33	10	0	3	45	29	39
2018	HR/RH (CRA)	12	21	30	22	10	1	2	34	35	473
2018	HR/RH (CRA)-02	28	28	22	6	17	0	0	22	56	18
2018	HR/RH (CRA)-03	16	21	23	28	9	2	0	38	38	43
2018	HR/RH (CRA)-04	9	28	32	20	9	2	1	29	38	122
2018	HR/RH (CRA)-05	10	20	27	25	13	1	3	40	31	164
2018	HR/RH (CRA)-06	16	14	43	20	6	0	1	26	30	81
2018	HR/RH (CRA)-07	17	22	25	22	8	3	3	32	41	36
2017	HR/RH (CRA)	9	15	33	26	11	3	4	39	26	511
2017	HR/RH (CRA)-02	12	23	25	15	5	10	10	25	44	19
2017	HR/RH (CRA)-03	11	15	19	24	17	11	2	48	30	46
2017	HR/RH (CRA)-04	10	19	32	26	7	2	4	36	30	125
2017	HR/RH (CRA)-05	6	11	30	29	16	2	6	48	19	173
2017	HR/RH (CRA)-06	8	20	45	21	5	1	0	26	29	98
2017	HR/RH (CRA)-07	12	10	43	22	13	0	0	35	22	40
2014	HR/RH (CRA)	11	17	32	24	12	1	2	37	30	526
2014	HR/RH (CRA)-02	6	25	25	19	19	0	6	40	33	16
2014	HR/RH (CRA)-03	13	15	33	23	13	2	2	37	29	52
2014	HR/RH (CRA)-04	14	23	33	17	11	1	1	28	38	136
2014	HR/RH (CRA)-05	8	14	30	29	13	1	5	45	23	181
2014	HR/RH (CRA)-06	11	17	31	28	13	0	0	41	28	93
2014	HR/RH (CRA)-07	15	15	41	20	5	0	3	26	32	39

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	10	22	40	18	8	1	1	27	32	613
2020	HR/RH (CRA)-02	8	11	44	17	8	8	3	28	22	36
2020	HR/RH (CRA)-03	7	16	36	28	11	3	1	40	23	76
2020	HR/RH (CRA)-04	12	25	36	20	7	0	1	27	37	128
2020	HR/RH (CRA)-05	11	23	36	19	12	0	1	30	34	200
2020	HR/RH (CRA)-06	9	23	47	16	5	0	0	21	32	113
2020	HR/RH (CRA)-07	8	27	55	8	2	0	0	10	35	49
2019	HR/RH (CRA)	14	22	40	15	8	1	2	23	36	525
2019	HR/RH (CRA)-02	12	8	36	24	16	0	4	42	21	25
2019	HR/RH (CRA)-03	9	29	20	30	7	2	4	40	40	56
2019	HR/RH (CRA)-04	13	21	43	12	8	0	3	21	35	125
2019	HR/RH (CRA)-05	16	20	39	14	9	1	1	23	37	171
2019	HR/RH (CRA)-06	12	24	45	9	6	1	2	16	38	98
2019	HR/RH (CRA)-07	15	23	46	13	0	3	0	13	39	39
2018	HR/RH (CRA)	16	29	37	11	5	1	1	16	46	473
2018	HR/RH (CRA)-02	11	22	39	17	11	0	0	28	33	18
2018	HR/RH (CRA)-03	19	33	37	5	2	5	0	7	54	43
2018	HR/RH (CRA)-04	15	29	36	12	5	2	2	17	46	121
2018	HR/RH (CRA)-05	15	25	39	11	7	1	2	18	42	165
2018	HR/RH (CRA)-06	14	32	40	12	2	0	0	15	46	81
2018	HR/RH (CRA)-07	31	31	33	3	3	0	0	6	61	36
2017	HR/RH (CRA)	12	24	42	14	4	1	2	19	37	510
2017	HR/RH (CRA)-02	7	18	40	15	5	10	5	24	29	19
2017	HR/RH (CRA)-03	15	20	35	18	4	4	2	24	38	45
2017	HR/RH (CRA)-04	12	21	49	13	2	0	4	16	34	125
2017	HR/RH (CRA)-05	11	19	43	17	7	1	3	25	31	173
2017	HR/RH (CRA)-06	7	39	40	11	2	1	0	13	46	98
2017	HR/RH (CRA)-07	27	27	33	12	0	0	0	12	54	40
2014	HR/RH (CRA)	17	28	32	14	8	0	1	22	46	526
2014	HR/RH (CRA)-02	19	25	44	12	0	0	0	12	44	16
2014	HR/RH (CRA)-03	13	26	37	16	7	0	0	24	39	52
2014	HR/RH (CRA)-04	20	27	29	14	7	1	1	22	48	136
2014	HR/RH (CRA)-05	15	29	33	13	8	0	2	22	45	181
2014	HR/RH (CRA)-06	16	26	34	13	10	0	1	23	42	93
2014	HR/RH (CRA)-07	23	36	28	10	3	0	0	13	59	39

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	4	17	44	25	9	0	0	34	21	615
2020	HR/RH (CRA)-02	3	17	46	26	6	3	0	32	21	35
2020	HR/RH (CRA)-03	3	17	38	30	11	0	1	41	20	76
2020	HR/RH (CRA)-04	6	17	38	28	10	1	0	38	23	130
2020	HR/RH (CRA)-05	2	18	46	21	11	0	0	33	21	201
2020	HR/RH (CRA)-06	7	19	45	21	8	0	0	29	26	113
2020	HR/RH (CRA)-07	2	12	55	31	0	0	0	31	14	49
2019	HR/RH (CRA)	8	18	36	24	13	0	1	38	26	528
2019	HR/RH (CRA)-02	12	20	16	32	20	0	0	52	32	25
2019	HR/RH (CRA)-03	9	21	29	22	17	0	2	40	30	58
2019	HR/RH (CRA)-04	6	18	35	25	14	0	2	39	25	125
2019	HR/RH (CRA)-05	8	18	34	26	13	0	1	40	26	171
2019	HR/RH (CRA)-06	10	18	36	21	12	1	1	34	29	99
2019	HR/RH (CRA)-07	3	15	56	18	8	0	0	26	18	39

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	25	45	12	14	3	1	0	71	16	614
2020	HR/RH (CRA)-02	20	51	14	9	6	0	0	71	14	35
2020	HR/RH (CRA)-03	33	46	14	5	0	1	0	80	5	76
2020	HR/RH (CRA)-04	24	42	14	15	2	2	0	68	18	130
2020	HR/RH (CRA)-05	26	47	9	15	4	1	0	73	19	199
2020	HR/RH (CRA)-06	21	45	16	13	4	2	0	67	17	114
2020	HR/RH (CRA)-07	31	41	12	16	0	0	0	71	16	49
2019	HR/RH (CRA)	18	43	16	17	6	0	0	61	22	524
2019	HR/RH (CRA)-02	48	32	8	8	4	0	0	80	12	25
2019	HR/RH (CRA)-03	16	62	14	5	2	0	2	79	7	58
2019	HR/RH (CRA)-04	19	38	15	21	7	0	0	56	28	124
2019	HR/RH (CRA)-05	13	46	16	17	8	0	0	59	25	169
2019	HR/RH (CRA)-06	17	42	18	19	2	1	0	60	22	98
2019	HR/RH (CRA)-07	21	38	21	15	3	3	0	61	18	39

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	60	24	6	6	3	1	0	85	9	614
2020	HR/RH (CRA)-02	61	22	6	3	6	3	0	86	9	36
2020	HR/RH (CRA)-03	63	28	4	4	1	0	0	91	5	75
2020	HR/RH (CRA)-04	51	27	8	8	4	2	0	79	13	130
2020	HR/RH (CRA)-05	53	26	7	9	6	1	0	79	14	200
2020	HR/RH (CRA)-06	74	20	2	3	1	0	0	95	4	113
2020	HR/RH (CRA)-07	80	14	6	0	0	0	0	94	0	49
2019	HR/RH (CRA)	56	28	5	6	4	0	0	85	10	524
2019	HR/RH (CRA)-02	46	29	13	8	4	0	0	75	13	24
2019	HR/RH (CRA)-03	56	26	5	11	2	0	0	82	12	57
2019	HR/RH (CRA)-04	50	36	5	4	4	0	1	87	8	124
2019	HR/RH (CRA)-05	58	27	5	8	3	0	0	85	11	171
2019	HR/RH (CRA)-06	65	21	5	5	3	0	0	87	8	98
2019	HR/RH (CRA)-07	62	23	3	8	5	0	0	85	13	39
2018	HR/RH (CRA)	52	30	6	9	4	0	0	82	12	470
2018	HR/RH (CRA)-02	53	35	0	0	12	0	0	88	12	17
2018	HR/RH (CRA)-03	51	17	20	7	5	0	0	68	12	41
2018	HR/RH (CRA)-04	51	29	7	11	2	0	0	80	13	122
2018	HR/RH (CRA)-05	56	28	5	7	4	0	0	84	11	165
2018	HR/RH (CRA)-06	53	35	3	6	3	1	0	89	9	80
2018	HR/RH (CRA)-07	44	39	3	8	6	0	0	83	14	36
2017	HR/RH (CRA)	56	29	5	6	3	0	0	86	9	511
2017	HR/RH (CRA)-02	60	22	10	8	0	0	0	82	8	19
2017	HR/RH (CRA)-03	48	31	9	11	2	0	0	78	13	46
2017	HR/RH (CRA)-04	58	27	7	5	4	0	0	85	9	125
2017	HR/RH (CRA)-05	62	28	3	5	3	0	1	90	7	173
2017	HR/RH (CRA)-06	50	41	3	4	2	0	0	91	6	98
2017	HR/RH (CRA)-07	60	18	10	12	0	0	0	78	12	40
2014	HR/RH (CRA)	55	25	6	6	5	1	0	82	12	526
2014	HR/RH (CRA)-02	56	31	0	6	6	0	0	88	12	16
2014	HR/RH (CRA)-03	45	20	13	15	6	0	2	66	21	52
2014	HR/RH (CRA)-04	53	31	7	3	4	1	0	85	7	136
2014	HR/RH (CRA)-05	52	27	5	8	6	1	1	80	14	181
2014	HR/RH (CRA)-06	68	19	4	3	3	2	0	89	7	93
2014	HR/RH (CRA)-07	69	15	8	5	3	0	0	85	8	39

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	69	23	4	3	1	0	0	92	4	614
2020	HR/RH (CRA)-02	75	17	0	3	3	3	0	94	6	36
2020	HR/RH (CRA)-03	71	28	0	1	0	0	0	99	1	75
2020	HR/RH (CRA)-04	71	21	5	2	2	0	0	92	3	130
2020	HR/RH (CRA)-05	62	25	6	5	3	0	0	86	8	199
2020	HR/RH (CRA)-06	77	18	2	3	0	0	0	96	3	114
2020	HR/RH (CRA)-07	67	27	6	0	0	0	0	94	0	49
2019	HR/RH (CRA)	62	28	4	5	2	0	0	90	6	526
2019	HR/RH (CRA)-02	54	33	4	4	4	0	0	88	8	24
2019	HR/RH (CRA)-03	65	30	4	2	0	0	0	95	2	57
2019	HR/RH (CRA)-04	61	30	3	4	2	0	0	90	6	125
2019	HR/RH (CRA)-05	62	30	4	4	1	0	0	92	5	171
2019	HR/RH (CRA)-06	61	25	5	7	2	0	0	86	9	99
2019	HR/RH (CRA)-07	72	21	0	5	3	0	0	92	8	39
2018	HR/RH (CRA)	57	33	4	4	1	0	0	90	5	471
2018	HR/RH (CRA)-02	44	50	0	6	0	0	0	94	6	18
2018	HR/RH (CRA)-03	51	32	10	7	0	0	0	83	7	41
2018	HR/RH (CRA)-04	62	29	5	3	1	0	0	91	4	123
2018	HR/RH (CRA)-05	60	30	5	4	1	0	0	90	4	165
2018	HR/RH (CRA)-06	58	33	3	3	3	1	0	92	5	79
2018	HR/RH (CRA)-07	42	47	0	8	3	0	0	89	11	36
2017	HR/RH (CRA)	57	33	5	4	2	0	0	90	5	511
2017	HR/RH (CRA)-02	68	27	5	0	0	0	0	95	0	19
2017	HR/RH (CRA)-03	43	39	11	7	0	0	0	83	7	46
2017	HR/RH (CRA)-04	61	33	2	4	1	0	0	94	5	125
2017	HR/RH (CRA)-05	60	30	5	3	2	0	0	90	5	173
2017	HR/RH (CRA)-06	58	34	3	2	3	0	0	92	5	98
2017	HR/RH (CRA)-07	53	35	5	5	3	0	0	88	7	40
2014	HR/RH (CRA)	58	31	4	4	2	0	0	90	6	526
2014	HR/RH (CRA)-02	56	37	6	0	0	0	0	94	0	16
2014	HR/RH (CRA)-03	46	38	9	0	4	0	2	86	4	52
2014	HR/RH (CRA)-04	61	30	1	7	0	1	0	92	7	136
2014	HR/RH (CRA)-05	56	33	4	3	2	0	1	90	6	181
2014	HR/RH (CRA)-06	67	26	1	4	2	0	0	92	6	93
2014	HR/RH (CRA)-07	51	33	10	3	3	0	0	85	5	39

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	58	30	6	4	1	1	0	89	5	615
2020	HR/RH (CRA)-02	46	40	6	3	3	3	0	88	6	35
2020	HR/RH (CRA)-03	59	29	8	3	0	1	0	89	3	76
2020	HR/RH (CRA)-04	53	32	6	5	1	3	0	87	6	130
2020	HR/RH (CRA)-05	54	32	9	4	2	0	0	86	6	200
2020	HR/RH (CRA)-06	69	25	2	3	1	0	0	95	4	114
2020	HR/RH (CRA)-07	71	20	4	2	2	0	0	92	4	49
2019	HR/RH (CRA)	52	37	5	3	2	1	0	90	5	525
2019	HR/RH (CRA)-02	46	38	4	8	4	0	0	83	13	24
2019	HR/RH (CRA)-03	52	33	7	3	2	2	2	88	5	58
2019	HR/RH (CRA)-04	46	45	5	2	2	1	0	91	4	125
2019	HR/RH (CRA)-05	56	35	4	4	1	0	0	91	5	169
2019	HR/RH (CRA)-06	56	33	4	3	3	1	0	90	6	99
2019	HR/RH (CRA)-07	59	36	3	3	0	0	0	95	3	39
2018	HR/RH (CRA)	49	39	8	3	1	0	0	88	4	472
2018	HR/RH (CRA)-02	50	39	6	6	0	0	0	89	6	18
2018	HR/RH (CRA)-03	41	44	10	0	2	2	0	88	3	41
2018	HR/RH (CRA)-04	49	38	9	3	0	1	0	88	3	122
2018	HR/RH (CRA)-05	52	38	8	2	0	0	0	90	2	165
2018	HR/RH (CRA)-06	52	40	5	1	2	0	0	91	4	81
2018	HR/RH (CRA)-07	50	39	3	6	3	0	0	89	8	36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	46	38	7	5	2	1	85	8	611
2020	HR/RH (CRA)-02	60	29	3	6	3	0	89	9	35
2020	HR/RH (CRA)-03	61	33	3	0	3	0	95	3	75
2020	HR/RH (CRA)-04	47	32	9	6	4	2	80	10	128
2020	HR/RH (CRA)-05	38	40	11	7	3	2	79	10	200
2020	HR/RH (CRA)-06	44	45	4	4	1	2	91	5	113
2020	HR/RH (CRA)-07	51	43	2	4	0	0	94	4	49
2019	HR/RH (CRA)	43	39	10	5	2	0	83	7	524
2019	HR/RH (CRA)-02	68	24	4	0	4	0	92	4	25
2019	HR/RH (CRA)-03	45	38	10	5	2	0	83	7	58
2019	HR/RH (CRA)-04	39	41	10	6	3	0	80	10	124
2019	HR/RH (CRA)-05	39	44	9	6	2	0	84	8	171
2019	HR/RH (CRA)-06	46	37	10	3	1	2	85	4	97
2019	HR/RH (CRA)-07	53	24	16	5	3	0	76	8	38
2018	HR/RH (CRA)	48	40	7	3	1	1	88	4	470
2018	HR/RH (CRA)-02	67	28	6	0	0	0	94	0	18
2018	HR/RH (CRA)-03	44	40	12	2	2	0	84	5	43
2018	HR/RH (CRA)-04	47	43	8	0	2	0	90	2	120
2018	HR/RH (CRA)-05	51	37	6	3	1	1	90	4	164
2018	HR/RH (CRA)-06	40	45	9	4	1	1	86	5	80
2018	HR/RH (CRA)-07	56	33	3	8	0	0	89	8	36
2017	HR/RH (CRA)	50	37	8	2	2	1	88	4	510
2017	HR/RH (CRA)-02	53	42	5	0	0	0	95	0	19
2017	HR/RH (CRA)-03	46	39	11	2	0	2	87	2	46
2017	HR/RH (CRA)-04	56	28	7	4	4	1	85	8	124
2017	HR/RH (CRA)-05	47	43	7	2	1	1	90	3	173
2017	HR/RH (CRA)-06	44	41	10	2	1	2	86	3	98
2017	HR/RH (CRA)-07	65	22	10	2	0	0	88	2	40
2014	HR/RH (CRA)	51	36	6	5	2	1	87	7	526
2014	HR/RH (CRA)-02	50	44	0	0	0	6	100	0	16
2014	HR/RH (CRA)-03	46	38	7	2	6	0	85	8	52
2014	HR/RH (CRA)-04	55	32	7	4	1	1	88	5	136
2014	HR/RH (CRA)-05	47	41	4	7	1	1	88	8	181
2014	HR/RH (CRA)-06	53	31	9	4	2	1	85	7	93
2014	HR/RH (CRA)-07	64	28	3	5	0	0	92	5	39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	50	37	8	3	1	1	0	87	4	613
2020	HR/RH (CRA)-02	50	39	6	3	3	0	0	89	6	36
2020	HR/RH (CRA)-03	63	28	8	0	1	0	0	91	1	76
2020	HR/RH (CRA)-04	49	36	8	2	2	3	0	87	5	129
2020	HR/RH (CRA)-05	46	38	11	5	1	0	0	83	6	199
2020	HR/RH (CRA)-06	49	40	7	1	0	3	1	92	1	113
2020	HR/RH (CRA)-07	53	37	6	4	0	0	0	90	4	49
2019	HR/RH (CRA)	56	33	6	2	1	1	0	90	4	522
2019	HR/RH (CRA)-02	76	12	0	4	4	0	4	92	8	25
2019	HR/RH (CRA)-03	59	33	5	3	0	0	0	91	3	58
2019	HR/RH (CRA)-04	55	31	8	4	2	1	0	86	6	124
2019	HR/RH (CRA)-05	51	41	5	2	1	0	0	92	3	168
2019	HR/RH (CRA)-06	56	35	5	0	1	3	0	94	1	98
2019	HR/RH (CRA)-07	61	21	13	0	3	3	0	84	3	38
2018	HR/RH (CRA)	54	37	6	2	1	1	0	91	3	472
2018	HR/RH (CRA)-02	61	39	0	0	0	0	0	100	0	18
2018	HR/RH (CRA)-03	44	44	7	5	0	0	0	88	5	43
2018	HR/RH (CRA)-04	55	37	7	1	0	1	0	93	1	121
2018	HR/RH (CRA)-05	54	36	7	2	0	1	0	90	2	165
2018	HR/RH (CRA)-06	53	36	6	1	3	1	0	90	4	80
2018	HR/RH (CRA)-07	67	25	3	3	3	0	0	92	6	36
2017	HR/RH (CRA)	56	33	5	1	2	2	0	91	3	511
2017	HR/RH (CRA)-02	73	22	5	0	0	0	0	95	0	19
2017	HR/RH (CRA)-03	52	37	6	0	3	2	0	91	3	46
2017	HR/RH (CRA)-04	60	28	6	2	2	2	0	90	4	125
2017	HR/RH (CRA)-05	52	37	5	2	2	2	0	91	5	173
2017	HR/RH (CRA)-06	57	35	3	1	1	3	0	95	2	98
2017	HR/RH (CRA)-07	70	22	7	0	0	0	0	93	0	40
2014	HR/RH (CRA)	55	30	10	3	1	2	0	87	4	526
2014	HR/RH (CRA)-02	63	25	12	0	0	0	0	88	0	16
2014	HR/RH (CRA)-03	57	29	7	4	0	2	0	88	4	52
2014	HR/RH (CRA)-04	64	23	9	3	1	1	0	88	4	136
2014	HR/RH (CRA)-05	46	38	9	3	0	4	0	87	3	181
2014	HR/RH (CRA)-06	53	23	16	2	2	4	0	79	4	93
2014	HR/RH (CRA)-07	62	33	5	0	0	0	0	95	0	39

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	67	25	5	1	2	0	92	3	616
2020	HR/RH (CRA)-02	72	19	3	3	3	0	92	6	36
2020	HR/RH (CRA)-03	76	21	3	0	0	0	97	0	76
2020	HR/RH (CRA)-04	63	24	11	1	2	0	87	2	129
2020	HR/RH (CRA)-05	63	28	4	1	3	0	92	4	201
2020	HR/RH (CRA)-06	71	25	2	1	1	0	96	2	114
2020	HR/RH (CRA)-07	69	22	4	4	0	0	92	4	49
2019	HR/RH (CRA)	62	28	5	3	2	0	90	5	525
2019	HR/RH (CRA)-02	80	8	8	4	0	0	88	4	25
2019	HR/RH (CRA)-03	60	29	3	5	2	0	90	7	58
2019	HR/RH (CRA)-04	58	33	5	2	2	0	90	5	125
2019	HR/RH (CRA)-05	64	26	6	2	1	0	90	4	170
2019	HR/RH (CRA)-06	62	33	2	2	1	0	95	3	99
2019	HR/RH (CRA)-07	68	16	13	0	3	0	84	3	38
2018	HR/RH (CRA)	56	35	5	3	1	0	91	4	470
2018	HR/RH (CRA)-02	78	22	0	0	0	0	100	0	18
2018	HR/RH (CRA)-03	44	44	5	2	5	0	88	7	43
2018	HR/RH (CRA)-04	52	38	6	4	0	0	90	4	121
2018	HR/RH (CRA)-05	60	34	4	2	0	0	95	2	164
2018	HR/RH (CRA)-06	56	35	6	1	1	0	91	3	80
2018	HR/RH (CRA)-07	57	20	11	9	3	0	77	11	35
2017	HR/RH (CRA)	57	35	4	2	1	1	93	3	509
2017	HR/RH (CRA)-02	68	27	5	0	0	0	95	0	19
2017	HR/RH (CRA)-03	52	37	0	6	3	2	91	9	46
2017	HR/RH (CRA)-04	63	27	3	2	2	2	92	5	123
2017	HR/RH (CRA)-05	56	38	3	2	0	1	95	2	173
2017	HR/RH (CRA)-06	52	40	7	0	1	0	92	1	98
2017	HR/RH (CRA)-07	58	37	2	2	0	0	95	2	40
2014	HR/RH (CRA)	58	32	5	3	2	0	90	5	526
2014	HR/RH (CRA)-02	44	44	12	0	0	0	88	0	16
2014	HR/RH (CRA)-03	54	31	7	6	2	0	85	8	52
2014	HR/RH (CRA)-04	60	32	1	4	2	0	92	7	136
2014	HR/RH (CRA)-05	56	36	5	1	2	0	92	3	181
2014	HR/RH (CRA)-06	62	27	6	2	2	0	89	4	93
2014	HR/RH (CRA)-07	64	28	5	0	3	0	92	3	39

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	60	21	7	4	2	4	2	86	6	614
2020	HR/RH (CRA)-02	47	28	0	0	3	14	8	96	4	36
2020	HR/RH (CRA)-03	71	16	7	3	1	3	0	89	4	76
2020	HR/RH (CRA)-04	59	17	8	5	3	6	2	83	9	130
2020	HR/RH (CRA)-05	60	21	6	5	4	2	3	85	9	198
2020	HR/RH (CRA)-06	61	27	6	1	1	2	3	92	2	114
2020	HR/RH (CRA)-07	57	29	8	4	0	0	2	88	4	49

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	46	33	11	5	2	4	0	82	7	613
2020	HR/RH (CRA)-02	50	33	6	3	3	6	0	88	6	36
2020	HR/RH (CRA)-03	49	29	12	4	1	4	0	82	6	75
2020	HR/RH (CRA)-04	44	33	11	5	2	6	0	82	7	128
2020	HR/RH (CRA)-05	48	30	14	6	2	1	1	79	8	200
2020	HR/RH (CRA)-06	39	39	8	6	1	5	1	84	7	114
2020	HR/RH (CRA)-07	57	33	8	2	0	0	0	90	2	49

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	50	28	8	5	3	3	2	83	8	614
2020	HR/RH (CRA)-02	53	31	6	0	3	6	3	91	3	36
2020	HR/RH (CRA)-03	53	29	7	4	3	3	3	86	7	76
2020	HR/RH (CRA)-04	48	26	10	5	3	5	2	80	9	128
2020	HR/RH (CRA)-05	54	25	8	8	3	3	1	81	11	200
2020	HR/RH (CRA)-06	49	30	10	4	1	4	3	84	6	114
2020	HR/RH (CRA)-07	45	43	8	2	0	2	0	90	2	49

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	36	29	13	6	4	7	5	74	12	613
2020	HR/RH (CRA)-02	36	25	6	0	8	22	3	81	11	36
2020	HR/RH (CRA)-03	44	24	17	0	3	8	4	77	3	75
2020	HR/RH (CRA)-04	32	24	19	10	4	8	4	63	16	129
2020	HR/RH (CRA)-05	30	31	12	10	6	7	6	69	17	200
2020	HR/RH (CRA)-06	45	31	8	4	3	4	6	83	8	114
2020	HR/RH (CRA)-07	40	40	10	4	0	4	2	84	4	48
2019	HR/RH (CRA)	36	30	11	7	5	6	5	74	14	526
2019	HR/RH (CRA)-02	33	29	13	0	8	8	8	75	10	24
2019	HR/RH (CRA)-03	38	31	7	5	3	9	7	82	10	58
2019	HR/RH (CRA)-04	32	30	11	9	5	9	4	72	16	125
2019	HR/RH (CRA)-05	37	28	12	8	5	5	5	72	14	170
2019	HR/RH (CRA)-06	35	32	9	11	3	4	5	74	16	99
2019	HR/RH (CRA)-07	44	33	8	3	5	8	0	83	8	39
2018	HR/RH (CRA)	32	32	16	7	5	5	4	70	13	471
2018	HR/RH (CRA)-02	29	24	6	6	6	24	6	75	17	17
2018	HR/RH (CRA)-03	32	32	20	12	2	2	0	65	15	41
2018	HR/RH (CRA)-04	29	26	23	6	6	7	4	62	13	123
2018	HR/RH (CRA)-05	37	31	16	5	4	5	2	73	9	164
2018	HR/RH (CRA)-06	28	42	9	9	4	1	7	77	14	81
2018	HR/RH (CRA)-07	36	33	3	14	11	0	3	71	26	36
2017	HR/RH (CRA)	36	32	11	8	3	5	5	75	13	511
2017	HR/RH (CRA)-02	50	20	7	0	5	10	8	85	6	19
2017	HR/RH (CRA)-03	26	23	9	9	6	20	6	67	21	46
2017	HR/RH (CRA)-04	34	37	10	6	5	5	4	77	11	125
2017	HR/RH (CRA)-05	36	33	13	9	2	5	3	75	12	173
2017	HR/RH (CRA)-06	36	30	13	9	3	2	7	72	13	98
2017	HR/RH (CRA)-07	45	28	7	15	0	0	5	77	16	40
2014	HR/RH (CRA)	37	31	11	8	6	3	4	74	15	526
2014	HR/RH (CRA)-02	44	25	25	6	0	0	0	68	6	16
2014	HR/RH (CRA)-03	26	27	13	17	7	4	5	59	27	52
2014	HR/RH (CRA)-04	37	30	10	8	4	7	5	75	13	136
2014	HR/RH (CRA)-05	35	34	10	7	6	3	5	75	14	181
2014	HR/RH (CRA)-06	44	34	6	6	5	1	2	81	12	93
2014	HR/RH (CRA)-07	51	26	13	5	5	0	0	77	10	39

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	50	30	11	5	2	1	1	82	7	615
2020	HR/RH (CRA)-02	42	25	11	14	3	6	0	71	18	36
2020	HR/RH (CRA)-03	55	25	9	7	1	0	3	82	8	76
2020	HR/RH (CRA)-04	48	30	12	3	4	1	2	80	7	130
2020	HR/RH (CRA)-05	52	28	12	6	3	1	1	80	8	200
2020	HR/RH (CRA)-06	52	36	8	3	1	1	0	88	4	114
2020	HR/RH (CRA)-07	50	33	10	6	0	0	0	83	6	48
2019	HR/RH (CRA)	48	33	9	5	3	1	1	82	8	527
2019	HR/RH (CRA)-02	60	32	0	4	4	0	0	92	8	25
2019	HR/RH (CRA)-03	48	33	7	7	2	3	0	84	9	58
2019	HR/RH (CRA)-04	48	29	13	5	3	0	2	79	8	124
2019	HR/RH (CRA)-05	43	35	11	6	3	1	1	79	9	171
2019	HR/RH (CRA)-06	51	35	6	2	4	0	2	88	6	99
2019	HR/RH (CRA)-07	54	33	5	3	3	3	0	89	5	39
2018	HR/RH (CRA)	49	36	7	4	2	0	1	86	6	476
2018	HR/RH (CRA)-02	50	50	0	0	0	0	0	100	0	18
2018	HR/RH (CRA)-03	44	37	5	5	7	0	2	83	12	43
2018	HR/RH (CRA)-04	45	37	11	5	1	0	2	83	6	123
2018	HR/RH (CRA)-05	52	34	8	3	1	1	1	87	4	166
2018	HR/RH (CRA)-06	47	42	4	5	2	0	0	89	7	81
2018	HR/RH (CRA)-07	64	22	6	0	8	0	0	86	8	36
2017	HR/RH (CRA)	54	32	8	3	1	1	0	87	5	509
2017	HR/RH (CRA)-02	40	45	10	5	0	0	0	85	5	19
2017	HR/RH (CRA)-03	50	33	6	7	0	2	2	86	7	46
2017	HR/RH (CRA)-04	56	32	8	1	1	2	1	90	2	124
2017	HR/RH (CRA)-05	54	33	7	3	1	2	0	89	4	172
2017	HR/RH (CRA)-06	51	34	6	4	4	1	0	86	8	98
2017	HR/RH (CRA)-07	68	17	10	5	0	0	0	85	5	40
2014	HR/RH (CRA)	61	27	5	4	2	1	0	89	6	526
2014	HR/RH (CRA)-02	44	38	19	0	0	0	0	81	0	16
2014	HR/RH (CRA)-03	54	31	9	6	0	0	0	85	6	52
2014	HR/RH (CRA)-04	63	25	4	5	1	1	0	89	7	136
2014	HR/RH (CRA)-05	59	33	3	2	3	1	0	92	4	181
2014	HR/RH (CRA)-06	67	22	3	6	1	1	0	89	8	93
2014	HR/RH (CRA)-07	72	13	13	0	3	0	0	85	3	39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	52	36	7	3	2	1	88	5	611
2020	HR/RH (CRA)-02	54	34	9	0	3	0	89	3	35
2020	HR/RH (CRA)-03	58	36	5	1	0	0	93	1	76
2020	HR/RH (CRA)-04	47	36	11	2	3	2	84	5	129
2020	HR/RH (CRA)-05	51	37	6	4	2	1	88	6	199
2020	HR/RH (CRA)-06	58	31	3	5	2	1	90	7	113
2020	HR/RH (CRA)-07	49	41	8	2	0	0	90	2	49
2019	HR/RH (CRA)	44	39	10	4	2	0	84	6	526
2019	HR/RH (CRA)-02	60	28	0	8	4	0	88	12	25
2019	HR/RH (CRA)-03	46	47	5	2	0	0	93	2	57
2019	HR/RH (CRA)-04	42	39	12	3	3	0	82	6	125
2019	HR/RH (CRA)-05	39	44	10	6	1	0	82	8	170
2019	HR/RH (CRA)-06	49	33	11	3	2	1	84	5	99
2019	HR/RH (CRA)-07	46	36	13	0	3	3	84	3	39
2018	HR/RH (CRA)	44	41	10	3	2	1	85	5	472
2018	HR/RH (CRA)-02	59	41	0	0	0	0	100	0	17
2018	HR/RH (CRA)-03	44	37	14	2	0	2	83	2	43
2018	HR/RH (CRA)-04	41	41	12	2	2	1	83	4	121
2018	HR/RH (CRA)-05	42	44	11	3	1	0	85	4	165
2018	HR/RH (CRA)-06	40	46	9	2	4	0	85	6	81
2018	HR/RH (CRA)-07	67	19	3	6	6	0	86	11	36

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	29	27	15	13	9	5	2	59	24	616
2020	HR/RH (CRA)-02	39	22	8	11	8	11	0	69	22	36
2020	HR/RH (CRA)-03	38	26	12	8	5	5	5	72	15	76
2020	HR/RH (CRA)-04	31	25	15	15	10	5	0	58	26	130
2020	HR/RH (CRA)-05	24	27	18	11	11	4	3	55	25	201
2020	HR/RH (CRA)-06	27	30	12	19	6	4	2	60	27	113
2020	HR/RH (CRA)-07	24	27	22	14	6	4	2	54	22	49
2019	HR/RH (CRA)	24	27	16	14	11	5	4	55	28	527
2019	HR/RH (CRA)-02	44	24	0	8	12	8	4	77	23	25
2019	HR/RH (CRA)-03	28	28	10	7	10	7	10	67	21	58
2019	HR/RH (CRA)-04	26	27	15	17	9	5	2	56	27	125
2019	HR/RH (CRA)-05	19	28	18	18	10	4	3	51	30	170
2019	HR/RH (CRA)-06	25	25	16	14	10	6	3	56	27	99
2019	HR/RH (CRA)-07	21	26	26	5	15	0	8	50	22	39
2018	HR/RH (CRA)	21	28	20	15	10	4	3	52	27	471
2018	HR/RH (CRA)-02	22	33	11	11	11	0	11	63	25	18
2018	HR/RH (CRA)-03	30	30	23	5	7	5	0	63	12	43
2018	HR/RH (CRA)-04	20	27	20	18	9	6	1	50	29	120
2018	HR/RH (CRA)-05	19	28	22	16	8	3	2	51	26	165
2018	HR/RH (CRA)-06	19	26	14	21	14	3	4	48	37	80
2018	HR/RH (CRA)-07	22	28	22	6	14	6	3	55	21	36
2017	HR/RH (CRA)	24	25	17	16	10	6	2	53	28	510
2017	HR/RH (CRA)-02	30	22	15	18	0	15	0	62	21	19
2017	HR/RH (CRA)-03	22	26	17	9	15	6	4	54	27	46
2017	HR/RH (CRA)-04	31	26	10	17	8	6	2	62	27	125
2017	HR/RH (CRA)-05	23	24	20	16	10	5	2	51	27	172
2017	HR/RH (CRA)-06	15	24	26	20	9	4	2	41	31	98
2017	HR/RH (CRA)-07	35	28	2	10	12	7	5	72	25	40
2014	HR/RH (CRA)	24	25	13	15	15	6	2	53	32	526
2014	HR/RH (CRA)-02	6	38	12	19	19	6	0	47	40	16
2014	HR/RH (CRA)-03	24	22	13	13	17	6	6	52	34	52
2014	HR/RH (CRA)-04	26	28	13	12	17	4	1	56	30	136
2014	HR/RH (CRA)-05	20	23	14	20	13	8	2	48	36	181
2014	HR/RH (CRA)-06	25	29	15	13	11	5	2	58	26	93
2014	HR/RH (CRA)-07	41	23	8	8	15	3	3	68	24	39

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	41	44	3	10	2	86	12	616
2020	HR/RH (CRA)-02	56	36	6	3	0	92	3	36
2020	HR/RH (CRA)-03	49	39	3	8	1	88	9	76
2020	HR/RH (CRA)-04	36	48	4	11	1	85	12	130
2020	HR/RH (CRA)-05	39	46	3	11	2	85	13	200
2020	HR/RH (CRA)-06	41	46	3	7	4	87	11	114
2020	HR/RH (CRA)-07	41	41	2	16	0	82	16	49

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	43	40	6	8	2	0	0	83	10	615
2020	HR/RH (CRA)-02	44	39	8	3	6	0	0	83	8	36
2020	HR/RH (CRA)-03	47	45	4	3	1	0	0	92	4	76
2020	HR/RH (CRA)-04	40	37	8	12	2	1	1	78	14	129
2020	HR/RH (CRA)-05	45	38	6	8	4	0	0	83	12	200
2020	HR/RH (CRA)-06	39	43	7	8	2	0	1	83	10	114
2020	HR/RH (CRA)-07	39	47	6	8	0	0	0	86	8	49
2019	HR/RH (CRA)	48	34	5	8	4	0	0	82	13	525
2019	HR/RH (CRA)-02	60	24	4	4	8	0	0	84	12	25
2019	HR/RH (CRA)-03	44	42	4	7	4	0	0	86	11	57
2019	HR/RH (CRA)-04	49	33	6	9	4	0	0	82	13	125
2019	HR/RH (CRA)-05	50	33	5	7	4	0	1	84	11	169
2019	HR/RH (CRA)-06	46	32	5	10	6	0	0	79	16	99
2019	HR/RH (CRA)-07	44	38	5	10	3	0	0	82	13	39
2017	HR/RH (CRA)	44	31	5	13	6	0	0	75	20	511
2017	HR/RH (CRA)-02	45	32	0	18	5	0	0	77	23	19
2017	HR/RH (CRA)-03	43	26	6	17	6	0	0	70	24	46
2017	HR/RH (CRA)-04	40	37	6	15	3	0	0	77	17	125
2017	HR/RH (CRA)-05	47	34	4	11	4	0	0	81	15	173
2017	HR/RH (CRA)-06	41	24	8	15	11	0	0	65	26	98
2017	HR/RH (CRA)-07	51	20	5	10	15	0	0	70	25	40
2014	HR/RH (CRA)	47	29	5	12	8	0	0	75	19	525
2014	HR/RH (CRA)-02	31	37	6	19	6	0	0	68	25	16
2014	HR/RH (CRA)-03	47	32	7	5	8	0	0	79	13	52
2014	HR/RH (CRA)-04	45	31	6	12	7	0	0	75	19	136
2014	HR/RH (CRA)-05	50	31	5	10	5	0	0	80	15	180
2014	HR/RH (CRA)-06	47	19	5	13	15	0	0	67	28	93
2014	HR/RH (CRA)-07	51	28	0	15	5	0	0	79	21	39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	56	31	5	6	2	0	0	87	8	613
2020	HR/RH (CRA)-02	56	31	11	0	0	0	3	89	0	36
2020	HR/RH (CRA)-03	55	34	3	5	3	0	0	89	8	76
2020	HR/RH (CRA)-04	53	31	4	10	2	1	0	84	12	129
2020	HR/RH (CRA)-05	57	29	6	6	3	1	0	86	8	199
2020	HR/RH (CRA)-06	58	34	3	4	3	0	0	91	6	113
2020	HR/RH (CRA)-07	61	24	6	8	0	0	0	86	8	49
2019	HR/RH (CRA)	63	26	5	4	2	0	0	89	6	522
2019	HR/RH (CRA)-02	68	20	0	4	4	0	4	92	8	25
2019	HR/RH (CRA)-03	57	29	9	3	2	0	0	86	5	58
2019	HR/RH (CRA)-04	56	30	8	4	2	0	0	85	7	122
2019	HR/RH (CRA)-05	64	27	4	4	1	0	0	91	5	169
2019	HR/RH (CRA)-06	69	23	1	4	2	0	0	93	6	98
2019	HR/RH (CRA)-07	72	18	8	3	0	0	0	90	3	39
2017	HR/RH (CRA)	64	29	3	2	1	0	0	94	3	511
2017	HR/RH (CRA)-02	45	37	5	8	5	0	0	82	13	19
2017	HR/RH (CRA)-03	65	31	0	4	0	0	0	96	4	46
2017	HR/RH (CRA)-04	62	31	2	3	1	1	0	94	3	125
2017	HR/RH (CRA)-05	66	28	3	2	1	1	0	94	3	173
2017	HR/RH (CRA)-06	64	30	3	1	2	0	0	94	3	98
2017	HR/RH (CRA)-07	80	20	0	0	0	0	0	100	0	40
2014	HR/RH (CRA)	65	27	3	3	1	0	0	93	4	526
2014	HR/RH (CRA)-02	56	37	7	0	0	0	0	93	0	16
2014	HR/RH (CRA)-03	52	33	7	6	2	0	0	85	8	52
2014	HR/RH (CRA)-04	62	32	1	4	1	0	0	94	5	136
2014	HR/RH (CRA)-05	65	27	5	1	1	1	0	93	2	181
2014	HR/RH (CRA)-06	75	19	2	3	0	0	0	95	3	93
2014	HR/RH (CRA)-07	77	20	3	0	0	0	0	97	0	39

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	80	13	2	2	0	1	1	96	2	615
2020	HR/RH (CRA)-02	78	14	0	0	0	6	3	100	0	36
2020	HR/RH (CRA)-03	83	13	1	0	1	0	1	97	1	76
2020	HR/RH (CRA)-04	82	13	2	0	0	2	1	98	0	130
2020	HR/RH (CRA)-05	81	13	1	3	0	0	1	95	4	201
2020	HR/RH (CRA)-06	81	14	1	1	1	1	1	97	2	113
2020	HR/RH (CRA)-07	79	10	4	4	0	0	2	91	4	48
2017	HR/RH (CRA)	75	19	2	2	1	0	1	95	3	509
2017	HR/RH (CRA)-02	65	30	0	5	0	0	0	95	5	19
2017	HR/RH (CRA)-03	67	29	0	4	0	0	0	96	4	46
2017	HR/RH (CRA)-04	77	16	3	2	1	0	1	94	3	125
2017	HR/RH (CRA)-05	76	18	2	3	0	1	1	95	3	171
2017	HR/RH (CRA)-06	76	19	2	1	1	0	1	96	2	98
2017	HR/RH (CRA)-07	83	12	2	0	2	0	0	95	2	40
2014	HR/RH (CRA)	75	16	3	4	1	0	1	92	5	526
2014	HR/RH (CRA)-02	75	6	19	0	0	0	0	81	0	16
2014	HR/RH (CRA)-03	63	18	4	10	4	0	2	83	14	52
2014	HR/RH (CRA)-04	76	15	3	4	1	0	1	92	5	136
2014	HR/RH (CRA)-05	77	15	2	3	0	0	2	94	3	181
2014	HR/RH (CRA)-06	82	14	2	2	0	0	0	96	2	93
2014	HR/RH (CRA)-07	67	26	3	0	5	0	0	92	5	39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	47	24	13	5	1	6	4	79	7	617
2020	HR/RH (CRA)-02	64	11	11	3	0	6	6	84	3	36
2020	HR/RH (CRA)-03	47	16	12	1	3	14	7	80	5	76
2020	HR/RH (CRA)-04	36	20	15	7	2	13	7	70	12	130
2020	HR/RH (CRA)-05	49	26	13	6	0	2	3	80	6	201
2020	HR/RH (CRA)-06	51	26	12	4	4	2	1	79	8	114
2020	HR/RH (CRA)-07	51	37	10	2	0	0	0	88	2	49
2019	HR/RH (CRA)	48	25	12	5	3	5	2	78	9	527
2019	HR/RH (CRA)-02	68	12	12	0	4	4	0	83	4	25
2019	HR/RH (CRA)-03	59	12	14	5	2	7	2	77	8	58
2019	HR/RH (CRA)-04	44	19	15	6	7	7	2	70	14	124
2019	HR/RH (CRA)-05	48	25	13	6	3	3	2	77	10	171
2019	HR/RH (CRA)-06	43	36	9	3	1	4	3	86	4	99
2019	HR/RH (CRA)-07	44	49	5	3	0	0	0	92	3	39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	7	93	616
2020	HR/RH (CRA)-04	8	92	130
2020	HR/RH (CRA)-05	7	93	201
2020	HR/RH (CRA)-06	4	96	113
2019	HR/RH (CRA)	8	92	526
2019	HR/RH (CRA)-04	10	90	125
2019	HR/RH (CRA)-05	7	93	170
2019	HR/RH (CRA)-06	5	95	99
2019	HR/RH (CRA)-07	13	87	39
2018	HR/RH (CRA)	8	92	475
2018	HR/RH (CRA)-04	8	92	122
2018	HR/RH (CRA)-05	6	94	166
2018	HR/RH (CRA)-06	9	91	81
2018	HR/RH (CRA)-07	14	86	36

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	43	57	42
2020	HR/RH (CRA)-04	55	45	11
2020	HR/RH (CRA)-05	33	67	15
2019	HR/RH (CRA)	37	63	41
2019	HR/RH (CRA)-04	58	42	12
2018	HR/RH (CRA)	60	40	40
2018	HR/RH (CRA)-05	50	50	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	60	40	42
2020	HR/RH (CRA)-04	55	45	11
2020	HR/RH (CRA)-05	67	33	15
2019	HR/RH (CRA)	80	20	41
2018	HR/RH (CRA)	60	40	40
2018	HR/RH (CRA)-04	50	50	10

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	HR/RH (CRA)	100	41
2019	HR/RH (CRA)-04	100	12
2019	HR/RH (CRA)-05	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	42
2020	HR/RH (CRA)-04	100	11
2020	HR/RH (CRA)-05	100	15
2019	HR/RH (CRA)	100	41
2019	HR/RH (CRA)-04	100	12
2019	HR/RH (CRA)-05	100	12
2018	HR/RH (CRA)	100	40
2018	HR/RH (CRA)-04	100	10
2018	HR/RH (CRA)-05	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2018	HR/RH (CRA)	100	40
2018	HR/RH (CRA)-04	100	10
2018	HR/RH (CRA)-05	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	HR/RH (CRA)	100	41
2019	HR/RH (CRA)-04	100	12
2019	HR/RH (CRA)-05	100	12
2018	HR/RH (CRA)	100	40
2018	HR/RH (CRA)-04	100	10
2018	HR/RH (CRA)-05	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	42
2020	HR/RH (CRA)-04	100	11
2020	HR/RH (CRA)-05	100	15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	38	62	42
2020	HR/RH (CRA)-04	45	55	11
2020	HR/RH (CRA)-05	33	67	15
2019	HR/RH (CRA)	22	78	41
2019	HR/RH (CRA)-05	42	58	12
2018	HR/RH (CRA)	33	68	40
2018	HR/RH (CRA)-05	50	50	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	45	55	42
2020	HR/RH (CRA)-04	45	55	11
2020	HR/RH (CRA)-05	47	53	15
2019	HR/RH (CRA)	56	44	41
2019	HR/RH (CRA)-04	58	42	12
2019	HR/RH (CRA)-05	50	50	12
2018	HR/RH (CRA)	30	70	40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	33	67	42
2020	HR/RH (CRA)-05	40	60	15
2019	HR/RH (CRA)	49	51	41
2019	HR/RH (CRA)-05	58	42	12
2018	HR/RH (CRA)	53	48	40
2018	HR/RH (CRA)-04	50	50	10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	45	55	42
2020	HR/RH (CRA)-04	55	45	11
2020	HR/RH (CRA)-05	47	53	15
2019	HR/RH (CRA)	56	44	41
2019	HR/RH (CRA)-04	50	50	12
2019	HR/RH (CRA)-05	42	58	12
2018	HR/RH (CRA)	55	45	40
2018	HR/RH (CRA)-05	50	50	10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	21	79	42
2019	HR/RH (CRA)	44	56	41
2019	HR/RH (CRA)-05	42	58	12
2018	HR/RH (CRA)	40	60	40

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	43	57	42
2020	HR/RH (CRA)-05	40	60	15
2019	HR/RH (CRA)	44	56	41
2019	HR/RH (CRA)-04	50	50	12
2018	HR/RH (CRA)	63	38	40
2018	HR/RH (CRA)-05	50	50	10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	45	55	42
2020	HR/RH (CRA)-05	47	53	15
2019	HR/RH (CRA)	27	73	41
2018	HR/RH (CRA)	38	63	40
2018	HR/RH (CRA)-05	50	50	10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	42
2020	HR/RH (CRA)-04	100	11
2020	HR/RH (CRA)-05	100	15
2019	HR/RH (CRA)	100	41
2019	HR/RH (CRA)-04	100	12
2019	HR/RH (CRA)-05	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	15	85	41
2019	HR/RH (CRA)-04	0	100	12
2018	HR/RH (CRA)	15	85	40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	55	45	42
2020	HR/RH (CRA)-05	60	40	15
2019	HR/RH (CRA)	56	44	41
2019	HR/RH (CRA)-04	50	50	12
2018	HR/RH (CRA)	43	58	40
2018	HR/RH (CRA)-05	50	50	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	17	83	42
2019	HR/RH (CRA)	15	85	41
2018	HR/RH (CRA)	18	83	40

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	12	88	41
2018	HR/RH (CRA)	18	83	40

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	64	36	42
2020	HR/RH (CRA)-04	55	45	11
2019	HR/RH (CRA)	43	58	40
2019	HR/RH (CRA)-05	42	58	12
2018	HR/RH (CRA)	58	43	40

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	38	62	42
2020	HR/RH (CRA)-04	55	45	11
2020	HR/RH (CRA)-05	40	60	15
2019	HR/RH (CRA)	33	68	40
2019	HR/RH (CRA)-04	45	55	11
2018	HR/RH (CRA)	35	65	40
2018	HR/RH (CRA)-04	50	50	10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	12	88	42
2018	HR/RH (CRA)	18	83	40

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	42
2020	HR/RH (CRA)-04	100	11
2020	HR/RH (CRA)-05	100	15
2018	HR/RH (CRA)	100	40
2018	HR/RH (CRA)-04	100	10
2018	HR/RH (CRA)-05	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	24	76	42
2018	HR/RH (CRA)	18	83	40
2018	HR/RH (CRA)-05	0	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	19	81	42
2019	HR/RH (CRA)	13	88	40
2018	HR/RH (CRA)	20	80	40
2018	HR/RH (CRA)-04	0	100	10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	15	85	40

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	17	83	42
2019	HR/RH (CRA)	35	65	40
2018	HR/RH (CRA)	23	78	40

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	18	82	39

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	15	85	39

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	13	87	39

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	23	77	39

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	15	85	39

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	36	64	39

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	15	85	39
2018	HR/RH (CRA)-05	0	100	10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	51	49	39

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	0	100	39
2018	HR/RH (CRA)-05	0	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	64	36	39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	22	22	13	7	4	25	7	65	16	615
2020	HR/RH (CRA)-02	25	22	11	3	6	31	3	71	13	36
2020	HR/RH (CRA)-03	30	16	11	5	0	26	12	74	9	76
2020	HR/RH (CRA)-04	20	20	20	7	2	25	6	58	13	130
2020	HR/RH (CRA)-05	22	22	11	9	6	25	6	64	20	199
2020	HR/RH (CRA)-06	20	24	11	9	4	25	7	65	19	114
2020	HR/RH (CRA)-07	22	39	12	4	2	18	2	77	8	49
2019	HR/RH (CRA)	21	20	13	9	7	23	7	59	23	527
2019	HR/RH (CRA)-02	32	24	4	0	8	16	16	82	12	25
2019	HR/RH (CRA)-03	21	24	10	7	5	26	7	67	18	58
2019	HR/RH (CRA)-04	23	17	16	9	7	20	8	56	22	125
2019	HR/RH (CRA)-05	17	22	13	12	9	22	5	54	28	170
2019	HR/RH (CRA)-06	24	22	11	7	4	26	5	68	16	99
2019	HR/RH (CRA)-07	21	10	21	5	10	26	8	46	23	39
2018	HR/RH (CRA)	18	23	18	8	6	22	5	57	19	473
2018	HR/RH (CRA)-02	22	33	11	11	6	11	6	67	20	18
2018	HR/RH (CRA)-03	19	16	14	12	7	28	5	52	28	43
2018	HR/RH (CRA)-04	18	28	20	3	6	23	2	62	12	122
2018	HR/RH (CRA)-05	12	25	19	8	7	24	5	53	21	164
2018	HR/RH (CRA)-06	28	17	16	12	4	17	5	59	21	81
2018	HR/RH (CRA)-07	28	17	17	6	6	22	6	62	15	36
2017	HR/RH (CRA)	22	22	14	6	3	26	6	65	14	511
2017	HR/RH (CRA)-02	43	22	0	0	0	25	10	100	0	19
2017	HR/RH (CRA)-03	21	23	9	13	0	29	4	67	19	47
2017	HR/RH (CRA)-04	26	23	16	6	4	22	3	65	14	125
2017	HR/RH (CRA)-05	20	18	13	8	3	31	7	61	18	172
2017	HR/RH (CRA)-06	18	26	15	3	4	26	7	66	11	98
2017	HR/RH (CRA)-07	20	23	20	2	5	23	7	61	11	40
2014	HR/RH (CRA)	26	19	15	7	4	23	6	63	16	526
2014	HR/RH (CRA)-02	19	32	6	6	6	25	6	73	18	16
2014	HR/RH (CRA)-03	11	24	16	7	4	34	4	55	18	52
2014	HR/RH (CRA)-04	28	17	15	8	5	20	7	61	18	136
2014	HR/RH (CRA)-05	21	17	18	7	4	28	5	57	17	181
2014	HR/RH (CRA)-06	33	20	15	6	3	14	8	68	12	93
2014	HR/RH (CRA)-07	51	21	3	0	3	18	5	93	3	39

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	43	33	12	4	1	6	0	82	5	613
2020	HR/RH (CRA)-02	42	33	11	0	3	11	0	84	3	36
2020	HR/RH (CRA)-03	49	32	11	3	0	7	0	86	3	76
2020	HR/RH (CRA)-04	41	31	15	4	2	6	1	77	7	130
2020	HR/RH (CRA)-05	43	31	13	5	2	7	0	79	7	199
2020	HR/RH (CRA)-06	36	46	8	4	1	5	0	87	5	113
2020	HR/RH (CRA)-07	57	27	8	2	2	2	2	87	4	49
2019	HR/RH (CRA)	42	35	11	5	3	4	0	80	9	526
2019	HR/RH (CRA)-02	64	20	0	4	4	8	0	91	9	25
2019	HR/RH (CRA)-03	39	44	4	4	2	9	0	90	6	57
2019	HR/RH (CRA)-04	43	32	13	6	3	2	0	77	10	125
2019	HR/RH (CRA)-05	38	34	12	7	5	4	1	75	13	170
2019	HR/RH (CRA)-06	42	40	10	5	1	1	0	84	6	99
2019	HR/RH (CRA)-07	51	23	15	0	5	5	0	78	5	39
2018	HR/RH (CRA)	36	40	13	4	3	4	0	79	7	474
2018	HR/RH (CRA)-02	39	50	6	6	0	0	0	89	6	18
2018	HR/RH (CRA)-03	33	47	12	2	5	2	0	81	7	43
2018	HR/RH (CRA)-04	34	40	15	2	2	6	0	79	5	122
2018	HR/RH (CRA)-05	35	42	11	5	2	4	1	80	8	165
2018	HR/RH (CRA)-06	43	33	12	6	2	2	0	78	9	81
2018	HR/RH (CRA)-07	42	31	17	3	6	0	3	74	9	36
2017	HR/RH (CRA)	42	32	13	3	2	7	0	80	5	511
2017	HR/RH (CRA)-02	63	17	5	0	0	15	0	94	0	19
2017	HR/RH (CRA)-03	39	33	13	6	3	6	0	76	10	46
2017	HR/RH (CRA)-04	47	31	9	2	2	9	0	85	5	125
2017	HR/RH (CRA)-05	38	32	15	4	2	8	1	77	6	173
2017	HR/RH (CRA)-06	43	36	13	1	2	5	0	83	3	98
2017	HR/RH (CRA)-07	48	32	15	0	5	0	0	80	5	40
2014	HR/RH (CRA)	39	32	11	6	4	8	1	77	10	526
2014	HR/RH (CRA)-02	31	38	0	6	6	19	0	85	15	16
2014	HR/RH (CRA)-03	30	31	18	2	6	13	0	70	9	52
2014	HR/RH (CRA)-04	42	30	11	9	4	5	0	75	13	136
2014	HR/RH (CRA)-05	36	34	10	7	3	9	2	78	11	181
2014	HR/RH (CRA)-06	45	29	14	3	3	5	0	78	7	93
2014	HR/RH (CRA)-07	51	33	8	0	3	5	0	89	3	39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	5	95	616
2020	HR/RH (CRA)-02	0	100	36
2020	HR/RH (CRA)-04	8	92	130
2020	HR/RH (CRA)-05	7	94	200
2019	HR/RH (CRA)	4	96	528
2019	HR/RH (CRA)-04	6	94	125
2019	HR/RH (CRA)-05	4	96	171
2018	HR/RH (CRA)	5	95	474
2018	HR/RH (CRA)-04	7	93	122

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	39	61	28
2020	HR/RH (CRA)-05	46	54	13
2019	HR/RH (CRA)	23	77	22
2018	HR/RH (CRA)	38	63	24

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	82	18	28
2019	HR/RH (CRA)	73	27	22

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13
2019	HR/RH (CRA)	100	22
2018	HR/RH (CRA)	100	24

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	0	100	24

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	0	100	22
2018	HR/RH (CRA)	0	100	24

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	29	71	28
2020	HR/RH (CRA)-05	38	62	13
2019	HR/RH (CRA)	23	77	22

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	25	75	28
2020	HR/RH (CRA)-05	38	62	13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	32	68	28
2020	HR/RH (CRA)-05	38	62	13
2019	HR/RH (CRA)	23	77	22
2018	HR/RH (CRA)	38	63	24

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	21	79	28
2019	HR/RH (CRA)	23	77	22
2018	HR/RH (CRA)	21	79	24

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13
2019	HR/RH (CRA)	100	22
2018	HR/RH (CRA)	100	24

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13
2019	HR/RH (CRA)	100	22
2018	HR/RH (CRA)	100	24

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	29	71	28
2019	HR/RH (CRA)	36	64	22
2018	HR/RH (CRA)	21	79	24

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13
2019	HR/RH (CRA)	100	22
2018	HR/RH (CRA)	100	24

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	32	68	28
2018	HR/RH (CRA)	29	71	24

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	21	79	28

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	No (%)	Total responses
2020	HR/RH (CRA)	100	28
2020	HR/RH (CRA)-04	100	10
2020	HR/RH (CRA)-05	100	13
2019	HR/RH (CRA)	100	22

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	0	100	22

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	39	61	28
2020	HR/RH (CRA)-05	46	54	13
2019	HR/RH (CRA)	59	41	22
2018	HR/RH (CRA)	50	50	24

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	0	100	21
2018	HR/RH (CRA)	0	100	22

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	23	77	22

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	0	100	21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	0	100	21
2018	HR/RH (CRA)	0	100	22

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	0	100	21
2018	HR/RH (CRA)	0	100	22

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	43	57	21
2018	HR/RH (CRA)	45	55	22

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	52	48	21
2018	HR/RH (CRA)	41	59	22

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	0	100	22

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR/RH (CRA)	62	38	21
2018	HR/RH (CRA)	64	36	22

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR/RH (CRA)	0	100	22

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	24	22	13	6	2	28	5	69	11	615
2020	HR/RH (CRA)-02	25	19	11	3	6	36	0	70	13	36
2020	HR/RH (CRA)-03	38	11	12	1	1	28	9	77	4	76
2020	HR/RH (CRA)-04	22	25	17	6	2	27	2	65	11	130
2020	HR/RH (CRA)-05	22	22	13	7	3	27	7	66	14	199
2020	HR/RH (CRA)-06	26	21	12	7	1	28	4	70	12	114
2020	HR/RH (CRA)-07	22	37	12	6	0	20	2	76	8	49
2019	HR/RH (CRA)	23	22	13	7	4	25	6	65	16	526
2019	HR/RH (CRA)-02	32	24	0	0	8	20	16	88	13	25
2019	HR/RH (CRA)-03	25	25	7	5	2	27	9	78	11	56
2019	HR/RH (CRA)-04	22	21	18	7	5	21	6	59	16	125
2019	HR/RH (CRA)-05	19	25	12	11	4	25	5	63	21	171
2019	HR/RH (CRA)-06	27	18	13	6	1	28	6	69	11	99
2019	HR/RH (CRA)-07	21	13	21	5	8	26	8	50	19	39
2018	HR/RH (CRA)	21	24	18	5	3	25	4	64	11	472
2018	HR/RH (CRA)-02	33	22	17	6	0	17	6	71	7	18
2018	HR/RH (CRA)-03	21	14	21	5	9	23	7	50	20	43
2018	HR/RH (CRA)-04	22	25	20	4	1	26	2	66	7	121
2018	HR/RH (CRA)-05	15	29	15	5	3	28	4	65	13	164
2018	HR/RH (CRA)-06	28	21	19	5	1	21	5	67	8	81
2018	HR/RH (CRA)-07	28	22	14	6	3	22	6	69	12	36
2017	HR/RH (CRA)	26	20	14	3	1	30	5	71	7	510
2017	HR/RH (CRA)-02	43	22	5	0	0	20	10	93	0	19
2017	HR/RH (CRA)-03	23	21	15	4	3	29	4	67	10	47
2017	HR/RH (CRA)-04	28	21	18	2	2	28	2	69	5	125
2017	HR/RH (CRA)-05	24	16	13	5	2	34	7	67	12	172
2017	HR/RH (CRA)-06	27	22	12	1	1	30	7	77	3	98
2017	HR/RH (CRA)-07	27	17	17	2	0	31	5	69	4	40
2014	HR/RH (CRA)	28	19	12	2	2	31	5	73	8	524
2014	HR/RH (CRA)-02	25	32	6	6	0	25	6	82	9	16
2014	HR/RH (CRA)-03	19	17	17	2	4	40	2	61	11	51
2014	HR/RH (CRA)-04	30	20	13	1	4	25	7	73	8	136
2014	HR/RH (CRA)-05	21	19	14	3	0	37	6	69	6	180
2014	HR/RH (CRA)-06	35	18	10	2	4	24	6	77	9	93
2014	HR/RH (CRA)-07	54	10	5	3	3	23	3	86	7	39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	44	32	12	4	1	6	1	82	6	615
2020	HR/RH (CRA)-02	39	33	11	3	3	11	0	81	6	36
2020	HR/RH (CRA)-03	51	30	12	0	0	7	0	87	0	76
2020	HR/RH (CRA)-04	45	26	14	4	3	7	1	78	8	130
2020	HR/RH (CRA)-05	44	31	11	7	2	5	1	79	9	199
2020	HR/RH (CRA)-06	40	41	10	2	0	7	0	88	2	114
2020	HR/RH (CRA)-07	51	29	10	4	0	4	2	85	4	49
2019	HR/RH (CRA)	46	33	9	4	2	5	0	83	7	527
2019	HR/RH (CRA)-02	56	16	4	4	4	16	0	86	10	25
2019	HR/RH (CRA)-03	48	34	7	3	0	7	0	89	4	58
2019	HR/RH (CRA)-04	45	31	13	6	2	3	0	79	8	125
2019	HR/RH (CRA)-05	41	36	9	5	4	5	1	81	9	170
2019	HR/RH (CRA)-06	49	37	6	3	1	3	0	90	4	99
2019	HR/RH (CRA)-07	51	26	10	3	5	5	0	81	8	39
2018	HR/RH (CRA)	40	38	11	3	2	6	0	83	5	474
2018	HR/RH (CRA)-02	50	39	6	0	0	6	0	94	0	18
2018	HR/RH (CRA)-03	33	44	14	0	9	0	0	77	9	43
2018	HR/RH (CRA)-04	39	37	11	3	2	7	0	82	5	122
2018	HR/RH (CRA)-05	39	39	8	4	2	8	0	85	6	165
2018	HR/RH (CRA)-06	43	38	12	1	2	2	0	84	4	81
2018	HR/RH (CRA)-07	50	25	17	3	0	3	3	79	3	36
2017	HR/RH (CRA)	47	32	10	2	1	7	1	86	3	507
2017	HR/RH (CRA)-02	63	22	5	0	0	10	0	94	0	19
2017	HR/RH (CRA)-03	39	32	15	2	3	9	0	78	5	46
2017	HR/RH (CRA)-04	52	30	10	2	2	5	0	86	3	125
2017	HR/RH (CRA)-05	43	33	11	1	1	10	2	86	3	170
2017	HR/RH (CRA)-06	49	35	6	2	1	7	0	90	3	97
2017	HR/RH (CRA)-07	55	30	10	2	0	2	0	87	3	40
2014	HR/RH (CRA)	44	30	10	3	2	11	1	83	6	523
2014	HR/RH (CRA)-02	44	32	6	6	0	12	0	86	7	16
2014	HR/RH (CRA)-03	38	22	19	0	4	17	0	72	5	51
2014	HR/RH (CRA)-04	49	28	7	4	2	9	1	86	7	136
2014	HR/RH (CRA)-05	37	35	10	4	1	12	1	83	5	179
2014	HR/RH (CRA)-06	47	27	11	3	2	10	0	82	6	93
2014	HR/RH (CRA)-07	62	23	8	5	0	3	0	87	5	39

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	8	92	613
2020	HR/RH (CRA)-02	6	94	36
2020	HR/RH (CRA)-03	7	93	76
2020	HR/RH (CRA)-04	9	91	130
2020	HR/RH (CRA)-05	8	92	197
2020	HR/RH (CRA)-06	10	90	114
2020	HR/RH (CRA)-07	2	98	49

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	17	83	616
2020	HR/RH (CRA)-02	17	83	36
2020	HR/RH (CRA)-03	13	87	76
2020	HR/RH (CRA)-04	18	82	130
2020	HR/RH (CRA)-05	18	83	200
2020	HR/RH (CRA)-06	17	83	114
2020	HR/RH (CRA)-07	16	84	49
2019	HR/RH (CRA)	20	80	525
2019	HR/RH (CRA)-02	20	80	25
2019	HR/RH (CRA)-03	21	79	57
2019	HR/RH (CRA)-04	26	74	125
2019	HR/RH (CRA)-05	20	80	171
2019	HR/RH (CRA)-06	15	85	98
2019	HR/RH (CRA)-07	18	82	39
2017	HR/RH (CRA)	18	82	512
2017	HR/RH (CRA)-03	11	89	47
2017	HR/RH (CRA)-04	29	71	125
2017	HR/RH (CRA)-05	17	83	173
2017	HR/RH (CRA)-06	14	86	98
2014	HR/RH (CRA)	16	84	524
2014	HR/RH (CRA)-03	26	74	52
2014	HR/RH (CRA)-04	16	84	136
2014	HR/RH (CRA)-05	14	86	179
2014	HR/RH (CRA)-06	12	88	93
2014	HR/RH (CRA)-07	18	82	39

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	71	29	103
2020	HR/RH (CRA)-03	70	30	10
2020	HR/RH (CRA)-04	65	35	23
2020	HR/RH (CRA)-05	77	23	35
2020	HR/RH (CRA)-06	63	37	19

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	86	14	103
2020	HR/RH (CRA)-03	100	0	10
2020	HR/RH (CRA)-04	87	13	23
2020	HR/RH (CRA)-05	86	14	35
2020	HR/RH (CRA)-06	79	21	19
2019	HR/RH (CRA)	90	10	107
2019	HR/RH (CRA)-03	83	17	12
2019	HR/RH (CRA)-04	88	12	33
2019	HR/RH (CRA)-05	94	6	34
2019	HR/RH (CRA)-06	93	7	15
2017	HR/RH (CRA)	92	8	91
2017	HR/RH (CRA)-04	97	3	36
2017	HR/RH (CRA)-05	90	10	30
2017	HR/RH (CRA)-06	93	7	14
2014	HR/RH (CRA)	86	14	82
2014	HR/RH (CRA)-03	56	44	13
2014	HR/RH (CRA)-04	82	18	22
2014	HR/RH (CRA)-05	100	0	26
2014	HR/RH (CRA)-06	91	9	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	55	33	4	6	2	0	0	88	8	89
2020	HR/RH (CRA)-03	60	30	10	0	0	0	0	90	0	10
2020	HR/RH (CRA)-04	50	35	10	5	0	0	0	85	5	20
2020	HR/RH (CRA)-05	63	23	0	10	3	0	0	87	13	30
2020	HR/RH (CRA)-06	53	27	7	7	7	0	0	80	13	15
2019	HR/RH (CRA)	54	19	7	14	5	1	0	74	19	96
2019	HR/RH (CRA)-03	50	10	10	20	10	0	0	60	30	10
2019	HR/RH (CRA)-04	52	21	10	10	7	0	0	72	17	29
2019	HR/RH (CRA)-05	53	28	6	9	0	3	0	84	10	32
2019	HR/RH (CRA)-06	50	7	7	29	7	0	0	57	36	14
2017	HR/RH (CRA)	51	33	4	6	2	2	1	88	9	84
2017	HR/RH (CRA)-04	62	32	3	3	0	0	0	94	3	35
2017	HR/RH (CRA)-05	41	37	4	7	4	7	0	84	12	27
2017	HR/RH (CRA)-06	54	38	0	0	0	0	8	100	0	13
2014	HR/RH (CRA)	56	25	7	8	4	0	0	81	12	72
2014	HR/RH (CRA)-04	50	17	11	11	11	0	0	67	22	18
2014	HR/RH (CRA)-05	65	27	4	4	0	0	0	92	4	26
2014	HR/RH (CRA)-06	60	40	0	0	0	0	0	100	0	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	65	24	5	3	1	0	2	90	5	617
2020	HR/RH (CRA)-02	64	17	6	0	0	6	8	94	0	36
2020	HR/RH (CRA)-03	62	22	4	4	4	0	4	88	8	76
2020	HR/RH (CRA)-04	61	25	9	3	1	0	1	87	4	130
2020	HR/RH (CRA)-05	65	24	4	4	2	0	1	89	7	201
2020	HR/RH (CRA)-06	68	25	3	3	0	0	1	95	3	114
2020	HR/RH (CRA)-07	78	18	4	0	0	0	0	96	0	49

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	42	32	12	9	3	3	77	12	615
2020	HR/RH (CRA)-02	39	25	8	14	3	11	72	19	36
2020	HR/RH (CRA)-03	50	32	9	5	3	1	83	8	76
2020	HR/RH (CRA)-04	43	28	12	11	5	2	72	16	129
2020	HR/RH (CRA)-05	42	33	14	8	3	2	76	11	200
2020	HR/RH (CRA)-06	39	39	11	7	2	4	80	9	114
2020	HR/RH (CRA)-07	45	35	8	12	0	0	80	12	49

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	47	38	8	6	1	0	0	85	7	616
2020	HR/RH (CRA)-02	39	33	14	11	0	0	3	74	11	36
2020	HR/RH (CRA)-03	42	42	11	5	0	0	0	84	5	76
2020	HR/RH (CRA)-04	41	43	8	5	3	1	0	84	8	130
2020	HR/RH (CRA)-05	50	38	8	3	0	0	0	88	4	201
2020	HR/RH (CRA)-06	52	32	8	8	0	0	0	84	8	113
2020	HR/RH (CRA)-07	53	31	4	6	6	0	0	84	12	49

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	45	35	9	8	2	1	0	80	10	613
2020	HR/RH (CRA)-02	33	47	8	6	0	3	3	85	6	36
2020	HR/RH (CRA)-03	45	32	13	9	1	0	0	76	11	76
2020	HR/RH (CRA)-04	42	33	10	9	5	2	0	76	14	129
2020	HR/RH (CRA)-05	48	33	10	8	1	1	0	82	8	199
2020	HR/RH (CRA)-06	50	35	6	7	2	0	0	85	9	113
2020	HR/RH (CRA)-07	43	37	4	12	4	0	0	80	16	49

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	48	33	14	3	1	0	1	81	4	612
2020	HR/RH (CRA)-02	36	31	25	3	3	0	3	69	6	36
2020	HR/RH (CRA)-03	53	35	7	5	0	0	0	88	5	74
2020	HR/RH (CRA)-04	45	29	18	3	2	2	0	76	5	130
2020	HR/RH (CRA)-05	48	33	15	3	1	0	1	81	4	200
2020	HR/RH (CRA)-06	50	34	11	4	0	0	2	85	5	113
2020	HR/RH (CRA)-07	49	35	10	2	2	2	0	85	4	49

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	57	31	8	2	1	0	1	89	3	613
2020	HR/RH (CRA)-02	50	31	11	0	3	3	3	85	3	36
2020	HR/RH (CRA)-03	62	29	8	0	1	0	0	91	1	76
2020	HR/RH (CRA)-04	55	31	10	2	2	1	0	86	4	130
2020	HR/RH (CRA)-05	59	30	7	2	1	0	2	91	3	199
2020	HR/RH (CRA)-06	59	29	7	4	0	0	1	89	4	112
2020	HR/RH (CRA)-07	57	35	6	0	2	0	0	92	2	49

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	79	13	2	0	1	4	1	97	1	612
2020	HR/RH (CRA)-02	81	11	0	0	0	3	6	100	0	36
2020	HR/RH (CRA)-03	74	17	4	0	0	4	1	96	0	76
2020	HR/RH (CRA)-04	74	11	2	1	2	9	2	95	3	130
2020	HR/RH (CRA)-05	83	12	3	0	0	2	1	97	0	198
2020	HR/RH (CRA)-06	85	12	0	0	2	1	1	98	2	112
2020	HR/RH (CRA)-07	78	18	2	0	0	2	0	98	0	49

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	67	25	4	2	1	1	0	93	3	613
2020	HR/RH (CRA)-02	51	29	3	11	0	3	3	85	12	35
2020	HR/RH (CRA)-03	71	16	8	3	1	1	0	88	4	76
2020	HR/RH (CRA)-04	62	28	4	2	3	2	0	91	5	129
2020	HR/RH (CRA)-05	68	25	5	2	0	0	0	93	2	199
2020	HR/RH (CRA)-06	74	24	1	2	0	0	0	97	2	114
2020	HR/RH (CRA)-07	73	22	2	0	2	0	0	96	2	49

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	59	27	7	4	3	0	0	86	7	613
2020	HR/RH (CRA)-02	39	36	6	8	8	0	3	77	17	36
2020	HR/RH (CRA)-03	62	16	13	3	5	0	1	79	8	76
2020	HR/RH (CRA)-04	54	29	10	4	2	0	0	84	6	129
2020	HR/RH (CRA)-05	59	28	6	4	3	1	0	88	7	198
2020	HR/RH (CRA)-06	62	29	4	3	1	1	1	93	4	114
2020	HR/RH (CRA)-07	71	22	2	4	0	0	0	94	4	49

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	69	23	5	1	2	1	0	92	3	613
2020	HR/RH (CRA)-02	64	22	6	3	0	3	3	91	3	36
2020	HR/RH (CRA)-03	71	22	3	1	3	0	0	93	4	76
2020	HR/RH (CRA)-04	63	26	8	1	2	0	0	89	3	129
2020	HR/RH (CRA)-05	70	21	5	1	2	1	0	92	3	198
2020	HR/RH (CRA)-06	74	21	4	1	0	1	0	96	1	114
2020	HR/RH (CRA)-07	67	22	4	2	0	0	4	94	2	49

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	HR/RH (CRA)	100	104
2020	HR/RH (CRA)-06	100	54
2020	HR/RH (CRA)-07	100	44

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	24	38	15	19	4	62	23	104
2020	HR/RH (CRA)-06	26	39	11	20	4	65	24	54
2020	HR/RH (CRA)-07	25	36	18	18	2	61	20	44

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	51	36	7	4	0	1	0	88	5	611
2020	HR/RH (CRA)-02	50	33	6	8	0	3	0	86	9	36
2020	HR/RH (CRA)-03	51	35	5	8	1	0	0	85	9	75
2020	HR/RH (CRA)-04	52	34	7	5	1	2	0	88	5	130
2020	HR/RH (CRA)-05	51	37	8	3	1	0	0	88	4	197
2020	HR/RH (CRA)-06	53	38	7	2	0	0	0	91	2	113
2020	HR/RH (CRA)-07	51	37	8	2	0	2	0	90	2	49
2019	HR/RH (CRA)	41	42	9	6	2	1	0	83	8	525
2019	HR/RH (CRA)-02	40	32	12	8	0	4	4	78	9	25
2019	HR/RH (CRA)-03	24	50	16	7	2	2	0	75	9	58
2019	HR/RH (CRA)-04	42	43	6	7	2	0	0	85	9	124
2019	HR/RH (CRA)-05	43	43	7	4	2	1	0	87	6	171
2019	HR/RH (CRA)-06	43	40	8	7	1	0	0	84	8	99
2019	HR/RH (CRA)-07	42	39	11	8	0	0	0	82	8	38
2018	HR/RH (CRA)	42	44	10	3	1	0	0	87	3	472
2018	HR/RH (CRA)-02	41	41	18	0	0	0	0	82	0	17
2018	HR/RH (CRA)-03	31	52	10	2	5	0	0	83	7	42
2018	HR/RH (CRA)-04	37	49	9	5	0	0	0	86	5	123
2018	HR/RH (CRA)-05	48	41	10	1	0	1	0	89	1	164
2018	HR/RH (CRA)-06	44	38	11	4	1	1	0	84	5	81
2018	HR/RH (CRA)-07	50	44	0	6	0	0	0	94	6	36
2017	HR/RH (CRA)	44	41	8	4	1	1	0	87	5	508
2017	HR/RH (CRA)-02	60	28	0	12	0	0	0	88	12	19
2017	HR/RH (CRA)-03	34	38	13	7	4	4	0	75	11	47
2017	HR/RH (CRA)-04	42	43	10	4	1	1	0	85	5	124
2017	HR/RH (CRA)-05	49	40	7	4	0	0	0	89	4	172
2017	HR/RH (CRA)-06	42	45	7	2	2	1	0	89	4	97
2017	HR/RH (CRA)-07	50	42	5	2	0	0	0	93	2	40

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	43	29	11	10	5	1	0	73	16	614
2020	HR/RH (CRA)-02	39	31	11	6	14	0	0	69	19	36
2020	HR/RH (CRA)-03	48	17	17	13	4	0	0	65	17	75
2020	HR/RH (CRA)-04	45	23	11	16	5	1	0	69	20	129
2020	HR/RH (CRA)-05	39	36	10	8	6	0	0	76	14	201
2020	HR/RH (CRA)-06	44	34	12	7	2	1	1	79	9	113
2020	HR/RH (CRA)-07	47	31	8	10	4	0	0	78	14	49

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	58	24	10	3	3	2	0	84	6	612
2020	HR/RH (CRA)-02	51	23	6	9	3	6	3	81	13	35
2020	HR/RH (CRA)-03	70	14	11	0	3	3	0	86	3	76
2020	HR/RH (CRA)-04	52	23	16	3	3	3	0	77	6	128
2020	HR/RH (CRA)-05	57	25	10	3	4	1	1	83	7	200
2020	HR/RH (CRA)-06	59	29	8	0	2	1	1	90	2	113
2020	HR/RH (CRA)-07	65	24	4	6	0	0	0	90	6	49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	45	32	11	8	3	1	0	78	11	617
2020	HR/RH (CRA)-02	39	28	19	8	3	3	0	69	11	36
2020	HR/RH (CRA)-03	53	28	12	5	3	0	0	80	8	76
2020	HR/RH (CRA)-04	41	34	12	7	4	3	0	77	11	130
2020	HR/RH (CRA)-05	44	30	11	10	4	0	0	75	14	201
2020	HR/RH (CRA)-06	46	37	5	7	4	2	0	84	11	114
2020	HR/RH (CRA)-07	49	31	10	8	0	0	2	81	8	49
2019	HR/RH (CRA)	34	40	11	10	5	1	0	74	15	526
2019	HR/RH (CRA)-02	40	32	12	0	8	4	4	78	9	25
2019	HR/RH (CRA)-03	29	38	14	14	3	2	0	68	18	58
2019	HR/RH (CRA)-04	27	46	11	12	4	0	0	73	16	124
2019	HR/RH (CRA)-05	35	38	12	9	5	1	0	74	14	170
2019	HR/RH (CRA)-06	39	40	7	9	3	1	0	81	12	99
2019	HR/RH (CRA)-07	41	33	13	5	8	0	0	74	13	39
2018	HR/RH (CRA)	29	43	12	11	4	1	0	73	14	475
2018	HR/RH (CRA)-02	44	44	11	0	0	0	0	89	0	18
2018	HR/RH (CRA)-03	28	35	16	9	7	5	0	66	17	43
2018	HR/RH (CRA)-04	28	45	10	14	4	0	0	72	18	123
2018	HR/RH (CRA)-05	30	45	13	9	1	1	0	77	10	165
2018	HR/RH (CRA)-06	28	42	11	12	5	1	0	71	18	81
2018	HR/RH (CRA)-07	33	36	17	8	6	0	0	69	14	36
2017	HR/RH (CRA)	26	46	13	10	4	1	0	73	14	512
2017	HR/RH (CRA)-02	30	38	20	7	0	5	0	71	8	19
2017	HR/RH (CRA)-03	12	42	17	13	13	2	0	56	27	47
2017	HR/RH (CRA)-04	29	43	14	8	6	0	0	71	14	125
2017	HR/RH (CRA)-05	29	46	10	12	2	0	0	76	14	173
2017	HR/RH (CRA)-06	27	53	10	8	2	0	0	80	10	98
2017	HR/RH (CRA)-07	25	47	10	10	5	2	0	75	15	40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	21	59	9	11	1	0	80	12	104
2020	HR/RH (CRA)-06	19	59	9	11	2	0	78	13	54
2020	HR/RH (CRA)-07	27	59	7	7	0	0	86	7	44
2019	HR/RH (CRA)	34	45	12	6	0	3	82	6	86
2019	HR/RH (CRA)-06	37	46	7	7	0	2	85	8	41

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	51	20	12	7	7	3	73	14	616
2020	HR/RH (CRA)-02	43	20	14	14	9	0	63	23	35
2020	HR/RH (CRA)-03	50	21	13	5	8	3	73	14	76
2020	HR/RH (CRA)-04	54	22	6	8	8	2	77	16	130
2020	HR/RH (CRA)-05	47	18	15	7	8	4	68	17	201
2020	HR/RH (CRA)-06	58	23	8	4	5	3	83	9	114
2020	HR/RH (CRA)-07	49	16	20	6	0	8	71	7	49

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	51	26	12	5	5	0	1	78	10	612
2020	HR/RH (CRA)-02	34	29	20	11	3	0	3	65	15	35
2020	HR/RH (CRA)-03	52	27	11	7	4	0	0	79	11	75
2020	HR/RH (CRA)-04	52	22	12	5	8	1	2	75	13	130
2020	HR/RH (CRA)-05	51	29	11	4	5	0	1	80	9	200
2020	HR/RH (CRA)-06	52	27	12	5	4	0	1	79	9	113
2020	HR/RH (CRA)-07	61	18	14	2	2	0	2	81	4	49
2019	HR/RH (CRA)	41	28	16	8	5	0	2	70	13	528
2019	HR/RH (CRA)-02	32	40	12	12	0	0	4	75	13	25
2019	HR/RH (CRA)-03	31	26	28	10	5	0	0	57	16	58
2019	HR/RH (CRA)-04	38	26	16	8	9	1	2	66	17	125
2019	HR/RH (CRA)-05	46	28	14	8	2	0	2	76	10	171
2019	HR/RH (CRA)-06	44	30	15	5	2	0	3	77	7	99
2019	HR/RH (CRA)-07	38	31	15	8	8	0	0	69	15	39
2018	HR/RH (CRA)	35	30	17	10	7	0	1	66	17	472
2018	HR/RH (CRA)-02	28	33	22	11	6	0	0	61	17	18
2018	HR/RH (CRA)-03	26	26	28	14	7	0	0	51	21	43
2018	HR/RH (CRA)-04	35	30	16	9	10	0	0	65	19	122
2018	HR/RH (CRA)-05	39	28	15	11	5	0	2	69	16	165
2018	HR/RH (CRA)-06	35	31	19	6	8	0	1	67	14	80
2018	HR/RH (CRA)-07	28	42	14	8	8	0	0	69	17	36
2017	HR/RH (CRA)	31	30	15	12	9	0	3	63	21	510
2017	HR/RH (CRA)-02	5	25	20	30	15	5	0	32	47	19
2017	HR/RH (CRA)-03	17	30	17	9	22	0	4	50	32	46
2017	HR/RH (CRA)-04	33	28	16	10	12	0	1	61	23	125
2017	HR/RH (CRA)-05	35	30	12	14	5	0	5	69	19	172
2017	HR/RH (CRA)-06	35	33	18	7	5	0	2	69	12	98
2017	HR/RH (CRA)-07	26	32	12	12	15	0	2	59	28	40

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	12	21	31	21	15	0	0	33	36	615
2020	HR/RH (CRA)-02	6	28	22	31	11	0	3	34	43	36
2020	HR/RH (CRA)-03	8	19	37	23	13	0	0	27	36	75
2020	HR/RH (CRA)-04	15	18	26	20	20	1	0	33	40	130
2020	HR/RH (CRA)-05	17	24	32	15	12	0	0	41	27	201
2020	HR/RH (CRA)-06	8	22	31	22	17	0	0	30	39	113
2020	HR/RH (CRA)-07	6	14	27	39	14	0	0	20	53	49
2019	HR/RH (CRA)	13	28	28	18	13	0	0	42	30	527
2019	HR/RH (CRA)-02	24	24	32	8	12	0	0	48	20	25
2019	HR/RH (CRA)-03	12	35	19	21	12	0	0	47	33	57
2019	HR/RH (CRA)-04	11	25	27	19	18	0	0	36	37	125
2019	HR/RH (CRA)-05	19	25	27	19	9	0	1	44	28	171
2019	HR/RH (CRA)-06	6	31	30	16	16	0	0	37	32	99
2019	HR/RH (CRA)-07	13	33	36	15	3	0	0	46	18	39
2018	HR/RH (CRA)	10	22	29	21	18	0	0	32	39	474
2018	HR/RH (CRA)-02	22	39	11	6	22	0	0	61	28	18
2018	HR/RH (CRA)-03	5	14	37	21	23	0	0	19	44	43
2018	HR/RH (CRA)-04	11	16	27	20	24	1	0	28	45	122
2018	HR/RH (CRA)-05	13	27	33	18	10	0	1	40	27	165
2018	HR/RH (CRA)-06	5	22	22	28	22	0	0	27	51	81
2018	HR/RH (CRA)-07	8	14	33	31	14	0	0	22	44	36
2017	HR/RH (CRA)	10	25	28	21	16	0	0	35	37	510
2017	HR/RH (CRA)-02	0	20	40	23	17	0	0	20	40	19
2017	HR/RH (CRA)-03	20	26	22	21	11	0	0	46	32	46
2017	HR/RH (CRA)-04	8	25	19	25	22	0	0	33	48	125
2017	HR/RH (CRA)-05	15	27	31	18	9	0	0	42	27	173
2017	HR/RH (CRA)-06	5	25	35	18	16	0	1	30	35	98
2017	HR/RH (CRA)-07	5	18	23	28	26	0	0	23	54	39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	20	31	26	14	9	0	0	51	23	613
2020	HR/RH (CRA)-02	23	26	34	11	0	0	6	52	12	35
2020	HR/RH (CRA)-03	20	34	28	12	7	0	0	54	18	76
2020	HR/RH (CRA)-04	26	29	20	14	9	1	1	56	24	129
2020	HR/RH (CRA)-05	23	33	24	10	10	0	0	56	20	199
2020	HR/RH (CRA)-06	12	31	27	19	11	0	0	43	30	114
2020	HR/RH (CRA)-07	8	24	37	20	10	0	0	33	31	49
2019	HR/RH (CRA)	22	32	25	12	8	0	1	54	21	525
2019	HR/RH (CRA)-02	44	16	28	12	0	0	0	60	12	25
2019	HR/RH (CRA)-03	28	33	21	14	5	0	0	60	19	58
2019	HR/RH (CRA)-04	20	31	23	14	11	0	1	52	25	125
2019	HR/RH (CRA)-05	23	35	24	8	8	0	2	59	17	170
2019	HR/RH (CRA)-06	11	35	28	15	9	0	1	47	25	97
2019	HR/RH (CRA)-07	21	31	31	15	3	0	0	51	18	39
2018	HR/RH (CRA)	14	28	30	17	11	0	1	42	28	473
2018	HR/RH (CRA)-02	28	33	28	11	0	0	0	61	11	18
2018	HR/RH (CRA)-03	7	33	28	21	12	0	0	40	33	43
2018	HR/RH (CRA)-04	17	26	27	17	13	1	0	43	30	121
2018	HR/RH (CRA)-05	14	32	29	16	7	0	2	46	24	165
2018	HR/RH (CRA)-06	11	23	31	20	15	0	0	35	35	81
2018	HR/RH (CRA)-07	3	22	42	14	19	0	0	25	33	36
2017	HR/RH (CRA)	16	29	28	14	12	0	1	46	26	508
2017	HR/RH (CRA)-02	10	50	23	5	12	0	0	60	17	19
2017	HR/RH (CRA)-03	30	27	24	13	4	2	0	58	17	46
2017	HR/RH (CRA)-04	14	25	31	15	13	0	2	39	29	123
2017	HR/RH (CRA)-05	19	33	27	10	10	1	1	53	20	173
2017	HR/RH (CRA)-06	12	28	29	19	12	0	0	40	31	97
2017	HR/RH (CRA)-07	5	25	22	15	32	0	0	30	47	40

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	22	25	23	14	15	0	1	48	29	613
2020	HR/RH (CRA)-02	20	23	26	11	14	3	3	45	27	35
2020	HR/RH (CRA)-03	28	21	32	11	8	1	0	49	19	76
2020	HR/RH (CRA)-04	25	25	17	14	20	0	0	49	34	130
2020	HR/RH (CRA)-05	25	29	20	13	12	0	2	55	25	200
2020	HR/RH (CRA)-06	16	25	24	19	16	0	1	41	35	113
2020	HR/RH (CRA)-07	10	23	29	17	21	0	0	33	38	48
2019	HR/RH (CRA)	18	23	27	15	15	0	0	42	31	526
2019	HR/RH (CRA)-02	40	8	20	20	12	0	0	48	32	25
2019	HR/RH (CRA)-03	23	21	25	18	14	0	0	44	32	57
2019	HR/RH (CRA)-04	14	24	26	15	20	0	0	38	35	125
2019	HR/RH (CRA)-05	19	26	29	15	11	0	1	45	26	171
2019	HR/RH (CRA)-06	14	26	29	13	18	0	0	40	32	98
2019	HR/RH (CRA)-07	23	18	28	18	13	0	0	41	31	39
2018	HR/RH (CRA)	13	22	25	19	20	0	0	35	39	471
2018	HR/RH (CRA)-02	22	28	22	17	11	0	0	50	28	18
2018	HR/RH (CRA)-03	12	21	28	16	23	0	0	33	40	43
2018	HR/RH (CRA)-04	9	23	24	21	23	1	0	32	44	120
2018	HR/RH (CRA)-05	17	25	25	17	15	1	1	43	32	165
2018	HR/RH (CRA)-06	8	18	26	18	31	0	0	25	49	80
2018	HR/RH (CRA)-07	3	22	25	31	19	0	0	25	50	36
2017	HR/RH (CRA)	17	23	24	18	16	0	1	41	34	510
2017	HR/RH (CRA)-02	5	35	10	23	17	0	10	44	44	19
2017	HR/RH (CRA)-03	32	24	17	15	9	0	2	58	25	45
2017	HR/RH (CRA)-04	19	13	21	23	23	0	2	32	47	125
2017	HR/RH (CRA)-05	16	32	25	14	11	1	1	49	26	173
2017	HR/RH (CRA)-06	17	21	32	16	13	0	0	39	30	98
2017	HR/RH (CRA)-07	5	15	25	25	30	0	0	20	55	40

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	43	22	15	9	8	0	2	67	17	613
2020	HR/RH (CRA)-02	46	29	9	6	9	0	3	76	15	35
2020	HR/RH (CRA)-03	46	22	16	9	3	1	3	71	12	76
2020	HR/RH (CRA)-04	46	20	14	8	8	1	4	69	16	129
2020	HR/RH (CRA)-05	51	20	15	6	7	0	2	72	13	200
2020	HR/RH (CRA)-06	34	26	16	13	9	0	2	62	22	114
2020	HR/RH (CRA)-07	20	24	22	16	16	0	0	45	33	49
2019	HR/RH (CRA)	53	21	11	5	4	0	6	79	9	524
2019	HR/RH (CRA)-02	68	16	4	0	0	0	12	95	0	25
2019	HR/RH (CRA)-03	70	11	14	4	0	0	2	82	4	57
2019	HR/RH (CRA)-04	57	17	9	2	5	1	10	83	7	124
2019	HR/RH (CRA)-05	54	21	10	7	2	1	5	80	9	169
2019	HR/RH (CRA)-06	37	30	13	6	8	0	5	71	15	99
2019	HR/RH (CRA)-07	36	26	23	10	3	0	3	63	13	39
2018	HR/RH (CRA)	47	21	15	8	4	0	5	72	13	471
2018	HR/RH (CRA)-02	56	11	17	11	0	0	6	71	12	18
2018	HR/RH (CRA)-03	57	14	7	14	2	0	5	75	18	42
2018	HR/RH (CRA)-04	55	21	12	2	3	1	6	81	6	121
2018	HR/RH (CRA)-05	49	20	17	7	2	0	4	72	10	165
2018	HR/RH (CRA)-06	33	25	16	13	9	0	5	61	22	80
2018	HR/RH (CRA)-07	19	33	22	14	8	0	3	54	23	36
2017	HR/RH (CRA)	44	23	14	5	4	0	9	74	11	508
2017	HR/RH (CRA)-02	23	30	15	5	7	0	20	66	15	19
2017	HR/RH (CRA)-03	58	11	9	7	0	0	16	82	8	45
2017	HR/RH (CRA)-04	54	23	7	2	2	1	10	87	5	124
2017	HR/RH (CRA)-05	47	22	13	4	3	1	10	77	9	173
2017	HR/RH (CRA)-06	34	21	26	6	7	0	5	58	14	98
2017	HR/RH (CRA)-07	26	30	15	17	10	0	3	57	28	40

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	26	26	24	13	10	0	0	52	24	615
2020	HR/RH (CRA)-02	31	14	28	17	8	0	3	46	26	36
2020	HR/RH (CRA)-03	24	29	34	12	1	0	0	53	13	76
2020	HR/RH (CRA)-04	33	22	18	15	12	1	1	55	27	129
2020	HR/RH (CRA)-05	27	29	25	13	7	0	0	56	19	200
2020	HR/RH (CRA)-06	20	26	23	15	16	0	0	46	31	114
2020	HR/RH (CRA)-07	20	22	22	12	22	0	0	43	35	49
2019	HR/RH (CRA)	33	29	20	12	5	0	1	63	17	526
2019	HR/RH (CRA)-02	44	24	20	8	4	0	0	68	12	25
2019	HR/RH (CRA)-03	47	26	11	11	5	0	0	74	16	57
2019	HR/RH (CRA)-04	33	30	21	9	6	0	2	64	15	125
2019	HR/RH (CRA)-05	37	29	18	14	3	0	0	66	16	170
2019	HR/RH (CRA)-06	20	28	25	16	9	0	1	49	26	99
2019	HR/RH (CRA)-07	26	31	31	10	3	0	0	56	13	39
2018	HR/RH (CRA)	27	28	23	13	9	0	0	56	22	474
2018	HR/RH (CRA)-02	39	28	28	6	0	0	0	67	6	18
2018	HR/RH (CRA)-03	21	36	24	7	12	0	0	57	19	42
2018	HR/RH (CRA)-04	24	32	22	15	7	0	0	56	22	122
2018	HR/RH (CRA)-05	36	22	20	14	8	0	1	58	22	166
2018	HR/RH (CRA)-06	17	30	27	16	10	0	0	47	26	81
2018	HR/RH (CRA)-07	22	31	28	3	17	0	0	53	19	36
2017	HR/RH (CRA)	27	32	20	12	8	0	0	59	20	509
2017	HR/RH (CRA)-02	25	37	15	18	5	0	0	62	23	19
2017	HR/RH (CRA)-03	27	33	20	16	4	0	0	60	20	45
2017	HR/RH (CRA)-04	28	35	18	10	9	0	0	63	19	125
2017	HR/RH (CRA)-05	29	32	21	9	8	0	1	62	17	172
2017	HR/RH (CRA)-06	25	28	21	15	11	0	0	52	26	98
2017	HR/RH (CRA)-07	30	33	12	15	10	0	0	63	25	40

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	31	23	17	11	10	7	59	23	614
2020	HR/RH (CRA)-02	39	14	17	8	8	14	61	19	36
2020	HR/RH (CRA)-03	49	15	9	8	5	13	74	15	75
2020	HR/RH (CRA)-04	36	26	10	9	9	9	68	21	129
2020	HR/RH (CRA)-05	26	24	23	13	10	5	52	24	200
2020	HR/RH (CRA)-06	22	26	22	11	14	4	50	27	114
2020	HR/RH (CRA)-07	27	27	20	14	12	0	53	27	49

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	34	36	19	7	3	1	1	71	10	611
2020	HR/RH (CRA)-02	28	39	22	6	0	3	3	71	6	36
2020	HR/RH (CRA)-03	51	31	9	4	3	1	1	84	7	75
2020	HR/RH (CRA)-04	36	31	20	7	5	0	2	68	12	129
2020	HR/RH (CRA)-05	27	41	19	9	3	1	1	69	12	198
2020	HR/RH (CRA)-06	33	35	23	4	4	1	0	69	8	113
2020	HR/RH (CRA)-07	39	35	18	8	0	0	0	73	8	49
2019	HR/RH (CRA)	28	37	22	7	5	0	0	66	12	525
2019	HR/RH (CRA)-02	52	24	16	0	8	0	0	76	8	25
2019	HR/RH (CRA)-03	36	36	17	7	3	0	0	72	10	58
2019	HR/RH (CRA)-04	27	36	26	5	6	0	1	64	10	125
2019	HR/RH (CRA)-05	23	40	24	9	3	0	1	63	13	169
2019	HR/RH (CRA)-06	30	37	21	8	4	0	0	66	12	98
2019	HR/RH (CRA)-07	31	44	13	3	10	0	0	74	13	39
2018	HR/RH (CRA)	19	38	30	8	4	0	0	57	12	473
2018	HR/RH (CRA)-02	50	11	17	17	6	0	0	61	22	18
2018	HR/RH (CRA)-03	26	33	26	9	7	0	0	58	16	43
2018	HR/RH (CRA)-04	18	40	34	5	2	1	0	59	7	122
2018	HR/RH (CRA)-05	17	40	31	8	2	0	1	58	11	165
2018	HR/RH (CRA)-06	16	38	32	6	7	0	0	54	14	81
2018	HR/RH (CRA)-07	17	39	25	14	6	0	0	56	19	36
2017	HR/RH (CRA)	24	36	24	9	5	0	1	61	14	509
2017	HR/RH (CRA)-02	38	35	20	7	0	0	0	73	7	19
2017	HR/RH (CRA)-03	40	20	22	7	9	0	2	61	16	44
2017	HR/RH (CRA)-04	23	35	23	11	4	2	2	61	16	125
2017	HR/RH (CRA)-05	22	41	25	8	4	0	0	63	12	173
2017	HR/RH (CRA)-06	17	37	33	8	4	0	1	55	12	98
2017	HR/RH (CRA)-07	25	35	15	7	17	0	0	60	25	40

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	22	34	28	9	6	0	1	57	15	612
2020	HR/RH (CRA)-02	22	31	31	6	8	0	3	54	14	36
2020	HR/RH (CRA)-03	28	40	23	3	4	0	3	70	7	75
2020	HR/RH (CRA)-04	31	26	23	12	6	1	1	58	18	129
2020	HR/RH (CRA)-05	16	39	28	11	6	0	0	56	16	198
2020	HR/RH (CRA)-06	18	33	32	10	6	0	1	52	16	114
2020	HR/RH (CRA)-07	16	37	33	10	4	0	0	53	14	49
2019	HR/RH (CRA)	18	37	26	11	6	0	1	56	18	524
2019	HR/RH (CRA)-02	52	24	16	0	4	0	4	79	4	25
2019	HR/RH (CRA)-03	29	29	28	5	7	0	2	60	12	58
2019	HR/RH (CRA)-04	15	41	22	15	6	0	0	57	21	123
2019	HR/RH (CRA)-05	15	33	29	15	6	1	2	49	22	170
2019	HR/RH (CRA)-06	11	40	35	8	6	0	0	51	14	98
2019	HR/RH (CRA)-07	26	49	13	8	5	0	0	74	13	39
2018	HR/RH (CRA)	14	34	30	16	5	0	0	49	21	472
2018	HR/RH (CRA)-02	33	39	17	6	0	0	6	76	6	18
2018	HR/RH (CRA)-03	19	37	23	14	7	0	0	56	21	43
2018	HR/RH (CRA)-04	12	36	31	15	7	1	0	48	22	121
2018	HR/RH (CRA)-05	16	33	29	19	2	0	1	49	22	165
2018	HR/RH (CRA)-06	9	30	40	11	11	0	0	38	22	81
2018	HR/RH (CRA)-07	8	39	31	19	3	0	0	47	22	36
2017	HR/RH (CRA)	13	35	29	13	9	0	0	49	23	510
2017	HR/RH (CRA)-02	20	58	10	7	0	5	0	82	8	19
2017	HR/RH (CRA)-03	24	37	24	6	9	0	0	61	15	46
2017	HR/RH (CRA)-04	11	33	28	13	13	1	1	46	26	125
2017	HR/RH (CRA)-05	15	36	29	13	6	0	0	52	19	173
2017	HR/RH (CRA)-06	7	30	41	13	7	0	1	37	21	97
2017	HR/RH (CRA)-07	3	33	20	22	22	0	0	36	44	40

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	38	30	18	9	4	0	1	69	14	612
2020	HR/RH (CRA)-02	42	25	6	19	6	0	3	69	26	36
2020	HR/RH (CRA)-03	53	25	16	1	3	0	1	80	4	75
2020	HR/RH (CRA)-04	40	32	12	11	5	0	1	72	16	129
2020	HR/RH (CRA)-05	38	24	21	13	5	0	0	62	18	199
2020	HR/RH (CRA)-06	31	35	22	5	5	0	2	67	11	114
2020	HR/RH (CRA)-07	29	46	19	4	2	0	0	75	6	48
2019	HR/RH (CRA)	33	30	17	12	5	0	2	65	17	526
2019	HR/RH (CRA)-02	52	16	16	8	8	0	0	68	16	25
2019	HR/RH (CRA)-03	33	37	16	5	7	0	2	71	13	57
2019	HR/RH (CRA)-04	33	26	18	16	6	0	2	59	23	125
2019	HR/RH (CRA)-05	28	32	22	14	2	1	2	61	17	171
2019	HR/RH (CRA)-06	37	34	15	9	5	0	0	70	14	98
2019	HR/RH (CRA)-07	46	28	5	8	8	0	5	78	16	39
2018	HR/RH (CRA)	25	34	24	11	5	0	1	59	17	471
2018	HR/RH (CRA)-02	35	35	18	12	0	0	0	71	12	17
2018	HR/RH (CRA)-03	37	7	28	19	7	0	2	45	26	43
2018	HR/RH (CRA)-04	26	37	19	11	7	0	0	64	17	121
2018	HR/RH (CRA)-05	21	36	25	11	4	0	2	59	15	165
2018	HR/RH (CRA)-06	21	36	26	10	7	0	0	57	17	81
2018	HR/RH (CRA)-07	22	36	25	11	6	0	0	58	17	36
2017	HR/RH (CRA)	26	34	23	10	6	0	1	60	16	510
2017	HR/RH (CRA)-02	15	30	45	10	0	0	0	45	10	19
2017	HR/RH (CRA)-03	32	27	15	13	11	0	2	60	25	45
2017	HR/RH (CRA)-04	28	32	26	10	5	0	0	60	14	125
2017	HR/RH (CRA)-05	30	33	21	7	6	1	1	65	13	173
2017	HR/RH (CRA)-06	17	41	23	10	7	0	1	59	17	98
2017	HR/RH (CRA)-07	21	30	22	17	10	0	0	50	27	40

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	53	21	12	7	5	0	1	76	12	609
2020	HR/RH (CRA)-02	53	19	19	6	0	0	3	74	6	36
2020	HR/RH (CRA)-03	59	24	9	3	3	0	1	85	5	74
2020	HR/RH (CRA)-04	54	18	10	7	9	0	2	74	16	129
2020	HR/RH (CRA)-05	49	24	11	10	5	0	1	74	15	196
2020	HR/RH (CRA)-06	54	22	16	4	3	1	1	77	7	114
2020	HR/RH (CRA)-07	65	14	10	8	2	0	0	80	10	49
2019	HR/RH (CRA)	49	27	12	6	5	0	2	77	11	527
2019	HR/RH (CRA)-02	60	24	8	8	0	0	0	84	8	25
2019	HR/RH (CRA)-03	40	33	10	10	3	2	2	75	14	58
2019	HR/RH (CRA)-04	49	21	18	6	5	0	2	71	11	125
2019	HR/RH (CRA)-05	49	30	12	3	5	1	1	80	8	171
2019	HR/RH (CRA)-06	55	27	7	6	4	0	1	82	10	98
2019	HR/RH (CRA)-07	54	23	5	3	10	0	5	81	14	39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	25	36	22	10	5	1	62	16	611
2020	HR/RH (CRA)-02	11	31	19	31	6	3	43	37	36
2020	HR/RH (CRA)-03	35	39	16	8	1	0	74	9	74
2020	HR/RH (CRA)-04	22	34	26	10	7	2	57	17	129
2020	HR/RH (CRA)-05	27	37	22	11	5	1	63	15	200
2020	HR/RH (CRA)-06	23	37	25	9	7	0	60	16	114
2020	HR/RH (CRA)-07	29	40	21	4	6	0	69	10	48

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	21	32	27	11	8	0	0	53	19	612
2020	HR/RH (CRA)-02	14	28	25	17	11	3	3	44	29	36
2020	HR/RH (CRA)-03	23	32	33	9	3	0	0	55	12	75
2020	HR/RH (CRA)-04	17	33	25	13	11	0	1	50	24	128
2020	HR/RH (CRA)-05	24	36	23	10	7	0	0	60	17	199
2020	HR/RH (CRA)-06	23	27	30	11	9	0	0	50	20	114
2020	HR/RH (CRA)-07	18	29	35	10	8	0	0	47	18	49
2019	HR/RH (CRA)	29	30	24	11	6	0	0	59	18	525
2019	HR/RH (CRA)-02	40	32	12	8	8	0	0	72	16	25
2019	HR/RH (CRA)-03	29	22	28	10	10	0	0	52	21	58
2019	HR/RH (CRA)-04	23	36	22	9	10	0	0	59	18	125
2019	HR/RH (CRA)-05	32	29	25	12	2	0	0	62	14	170
2019	HR/RH (CRA)-06	28	29	22	14	7	0	0	57	22	97
2019	HR/RH (CRA)-07	26	31	28	10	5	0	0	56	15	39
2018	HR/RH (CRA)	18	32	27	16	6	0	0	50	23	469
2018	HR/RH (CRA)-02	33	28	22	11	6	0	0	61	17	18
2018	HR/RH (CRA)-03	12	33	26	10	19	0	0	45	29	42
2018	HR/RH (CRA)-04	9	32	35	17	6	1	0	42	23	121
2018	HR/RH (CRA)-05	25	34	23	15	3	1	1	59	18	164
2018	HR/RH (CRA)-06	19	27	26	20	9	0	0	46	28	81
2018	HR/RH (CRA)-07	17	31	23	23	6	0	0	49	29	35
2017	HR/RH (CRA)	20	29	29	13	8	0	1	50	21	508
2017	HR/RH (CRA)-02	15	35	30	15	5	0	0	50	20	19
2017	HR/RH (CRA)-03	17	18	33	22	9	0	0	35	31	45
2017	HR/RH (CRA)-04	20	26	30	15	9	1	0	46	24	124
2017	HR/RH (CRA)-05	26	31	26	10	5	0	1	58	16	172
2017	HR/RH (CRA)-06	19	34	29	7	10	0	1	54	18	98
2017	HR/RH (CRA)-07	7	23	32	22	15	0	0	30	37	40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	51	31	11	4	2	1	82	6	609
2020	HR/RH (CRA)-02	42	39	3	11	3	3	83	14	36
2020	HR/RH (CRA)-03	54	28	12	3	1	3	84	4	76
2020	HR/RH (CRA)-04	52	26	12	5	6	0	78	10	127
2020	HR/RH (CRA)-05	52	30	11	4	2	2	83	6	196
2020	HR/RH (CRA)-06	51	31	16	2	1	0	82	3	114
2020	HR/RH (CRA)-07	47	43	8	2	0	0	90	2	49
2019	HR/RH (CRA)	56	26	8	6	3	1	82	9	526
2019	HR/RH (CRA)-02	72	12	8	0	4	4	88	4	25
2019	HR/RH (CRA)-03	50	36	5	7	0	2	88	7	58
2019	HR/RH (CRA)-04	57	21	10	6	4	2	80	11	125
2019	HR/RH (CRA)-05	56	27	8	6	2	1	84	8	171
2019	HR/RH (CRA)-06	56	25	7	6	6	0	80	12	97
2019	HR/RH (CRA)-07	51	28	13	5	3	0	79	8	39
2018	HR/RH (CRA)	52	27	12	4	3	1	80	8	471
2018	HR/RH (CRA)-02	56	28	6	0	11	0	83	11	18
2018	HR/RH (CRA)-03	53	23	16	5	2	0	77	7	43
2018	HR/RH (CRA)-04	50	30	10	5	2	2	82	8	122
2018	HR/RH (CRA)-05	58	22	11	4	3	1	81	7	163
2018	HR/RH (CRA)-06	46	30	15	4	4	2	77	8	81
2018	HR/RH (CRA)-07	50	25	11	8	6	0	75	14	36
2017	HR/RH (CRA)	51	24	13	6	5	1	76	12	510
2017	HR/RH (CRA)-02	60	12	5	8	15	0	72	23	19
2017	HR/RH (CRA)-03	47	17	13	14	7	2	66	21	45
2017	HR/RH (CRA)-04	54	27	11	5	2	1	81	7	125
2017	HR/RH (CRA)-05	50	29	11	5	5	1	79	10	173
2017	HR/RH (CRA)-06	52	19	18	5	4	1	72	9	98
2017	HR/RH (CRA)-07	48	20	12	7	12	0	68	20	40

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	33	40	17	7	4	0	73	11	609
2020	HR/RH (CRA)-02	25	42	14	11	6	3	69	17	36
2020	HR/RH (CRA)-03	48	28	16	7	1	0	76	8	75
2020	HR/RH (CRA)-04	31	36	15	9	9	0	67	18	127
2020	HR/RH (CRA)-05	29	47	17	6	2	1	76	7	197
2020	HR/RH (CRA)-06	30	37	25	4	5	0	67	9	114
2020	HR/RH (CRA)-07	39	47	4	8	2	0	86	10	49

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	74	12	4	2	1	0	6	91	4	610
2020	HR/RH (CRA)-02	75	11	8	3	0	0	3	89	3	36
2020	HR/RH (CRA)-03	84	7	1	0	3	0	5	96	3	75
2020	HR/RH (CRA)-04	74	11	6	2	4	0	3	87	6	129
2020	HR/RH (CRA)-05	75	12	3	5	1	0	6	92	5	197
2020	HR/RH (CRA)-06	68	13	7	1	1	0	10	90	2	113
2020	HR/RH (CRA)-07	78	16	2	0	0	0	4	98	0	49
2019	HR/RH (CRA)	76	9	3	2	2	0	8	92	5	523
2019	HR/RH (CRA)-02	88	0	0	0	0	0	12	100	0	25
2019	HR/RH (CRA)-03	79	7	4	4	4	0	4	89	7	57
2019	HR/RH (CRA)-04	70	11	6	2	3	0	7	88	6	125
2019	HR/RH (CRA)-05	76	8	3	2	1	0	9	93	3	169
2019	HR/RH (CRA)-06	74	8	2	2	3	0	10	92	6	98
2019	HR/RH (CRA)-07	77	10	3	3	0	0	8	94	3	39
2018	HR/RH (CRA)	73	12	4	2	2	1	6	90	5	472
2018	HR/RH (CRA)-02	78	6	6	0	6	0	6	88	6	18
2018	HR/RH (CRA)-03	77	7	2	0	5	0	9	92	5	43
2018	HR/RH (CRA)-04	71	16	6	3	1	1	2	90	4	122
2018	HR/RH (CRA)-05	73	10	5	2	3	1	5	88	6	165
2018	HR/RH (CRA)-06	71	9	4	3	1	0	13	91	4	80
2018	HR/RH (CRA)-07	78	17	0	0	3	0	3	97	3	36

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	82	7	4	2	2	0	3	92	4	610
2020	HR/RH (CRA)-02	89	3	3	3	0	0	3	94	3	35
2020	HR/RH (CRA)-03	85	4	5	1	0	0	4	93	1	75
2020	HR/RH (CRA)-04	76	9	7	1	2	2	5	90	2	129
2020	HR/RH (CRA)-05	79	9	4	2	3	0	4	91	5	197
2020	HR/RH (CRA)-06	89	4	0	2	3	0	3	95	5	114
2020	HR/RH (CRA)-07	86	6	2	2	2	0	2	94	4	49
2019	HR/RH (CRA)	79	10	2	3	3	0	2	91	6	526
2019	HR/RH (CRA)-02	76	12	0	0	8	4	0	92	8	25
2019	HR/RH (CRA)-03	86	7	2	0	3	0	2	95	4	58
2019	HR/RH (CRA)-04	76	14	6	2	2	0	1	91	3	125
2019	HR/RH (CRA)-05	77	11	2	4	2	1	4	92	6	171
2019	HR/RH (CRA)-06	84	8	1	3	3	0	1	93	6	97
2019	HR/RH (CRA)-07	77	0	0	5	10	0	8	83	17	39
2018	HR/RH (CRA)	79	8	4	1	3	1	4	92	4	473
2018	HR/RH (CRA)-02	72	22	0	0	6	0	0	94	6	18
2018	HR/RH (CRA)-03	79	7	7	0	2	0	5	90	2	43
2018	HR/RH (CRA)-04	80	9	5	3	2	0	1	90	5	122
2018	HR/RH (CRA)-05	82	7	3	1	1	1	5	94	3	165
2018	HR/RH (CRA)-06	75	7	2	1	4	0	10	92	5	81
2018	HR/RH (CRA)-07	78	11	3	0	8	0	0	89	8	36
2017	HR/RH (CRA)	79	9	3	3	1	1	3	93	4	511
2017	HR/RH (CRA)-02	73	17	0	0	0	0	10	100	0	19
2017	HR/RH (CRA)-03	74	6	7	4	2	0	6	86	7	46
2017	HR/RH (CRA)-04	82	10	0	5	1	0	2	94	6	125
2017	HR/RH (CRA)-05	82	7	3	1	2	2	3	93	4	173
2017	HR/RH (CRA)-06	80	10	3	3	1	0	3	93	4	98
2017	HR/RH (CRA)-07	73	10	5	2	0	5	5	92	3	40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	75	15	6	1	1	0	2	91	3	611
2020	HR/RH (CRA)-02	77	6	9	3	3	0	3	85	6	35
2020	HR/RH (CRA)-03	83	8	5	0	0	0	4	95	0	76
2020	HR/RH (CRA)-04	74	18	3	2	1	0	2	94	3	130
2020	HR/RH (CRA)-05	75	15	6	2	2	0	2	91	3	196
2020	HR/RH (CRA)-06	74	16	7	1	2	0	1	90	3	114
2020	HR/RH (CRA)-07	65	20	8	2	2	0	2	88	4	49
2019	HR/RH (CRA)	60	27	7	3	1	0	1	88	4	524
2019	HR/RH (CRA)-02	71	17	4	4	4	0	0	88	8	24
2019	HR/RH (CRA)-03	64	26	7	2	0	0	2	91	2	58
2019	HR/RH (CRA)-04	60	27	8	2	1	0	2	89	3	124
2019	HR/RH (CRA)-05	57	30	7	2	2	0	2	89	4	171
2019	HR/RH (CRA)-06	60	27	8	4	1	0	0	87	5	97
2019	HR/RH (CRA)-07	59	31	5	0	3	0	3	92	3	39
2018	HR/RH (CRA)	58	25	10	5	1	0	1	84	6	472
2018	HR/RH (CRA)-02	61	17	6	17	0	0	0	78	17	18
2018	HR/RH (CRA)-03	63	14	12	7	2	0	2	79	10	43
2018	HR/RH (CRA)-04	57	27	8	5	2	0	0	84	7	122
2018	HR/RH (CRA)-05	61	23	11	3	1	0	1	85	4	163
2018	HR/RH (CRA)-06	54	27	11	4	1	0	2	84	5	81
2018	HR/RH (CRA)-07	56	31	6	8	0	0	0	86	8	36
2017	HR/RH (CRA)	60	27	6	3	2	0	2	89	5	510
2017	HR/RH (CRA)-02	58	22	5	5	0	0	10	89	6	19
2017	HR/RH (CRA)-03	61	24	2	7	2	0	4	89	9	45
2017	HR/RH (CRA)-04	60	28	6	2	3	0	1	89	6	125
2017	HR/RH (CRA)-05	61	26	6	3	1	1	2	89	4	173
2017	HR/RH (CRA)-06	60	25	6	4	3	0	2	86	7	98
2017	HR/RH (CRA)-07	63	30	5	2	0	0	0	93	2	40

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	69	13	7	4	5	0	2	84	9	612
2020	HR/RH (CRA)-02	69	14	6	3	6	0	3	86	9	36
2020	HR/RH (CRA)-03	82	8	1	4	3	0	3	92	7	76
2020	HR/RH (CRA)-04	72	15	5	4	3	0	2	88	7	129
2020	HR/RH (CRA)-05	67	14	7	4	6	0	3	83	10	198
2020	HR/RH (CRA)-06	66	14	8	5	5	0	1	81	11	113
2020	HR/RH (CRA)-07	59	14	20	4	2	0	0	73	6	49
2019	HR/RH (CRA)	63	18	9	4	5	0	2	82	9	522
2019	HR/RH (CRA)-02	72	8	12	4	4	0	0	80	8	25
2019	HR/RH (CRA)-03	69	16	9	2	3	0	2	86	5	58
2019	HR/RH (CRA)-04	68	15	9	1	4	1	2	86	5	125
2019	HR/RH (CRA)-05	61	23	6	5	5	0	1	84	10	168
2019	HR/RH (CRA)-06	67	18	8	3	4	0	0	84	7	96
2019	HR/RH (CRA)-07	46	13	15	8	13	0	5	62	22	39
2018	HR/RH (CRA)	62	19	9	6	3	0	1	82	9	471
2018	HR/RH (CRA)-02	83	6	6	6	0	0	0	89	6	18
2018	HR/RH (CRA)-03	70	14	5	5	5	0	2	86	10	43
2018	HR/RH (CRA)-04	63	19	9	7	2	0	0	82	9	122
2018	HR/RH (CRA)-05	61	20	11	4	1	0	2	83	6	162
2018	HR/RH (CRA)-06	53	25	9	7	4	0	2	80	11	81
2018	HR/RH (CRA)-07	61	14	8	11	6	0	0	75	17	36
2017	HR/RH (CRA)	65	19	6	4	4	0	2	86	7	507
2017	HR/RH (CRA)-02	55	30	5	0	0	0	10	94	0	19
2017	HR/RH (CRA)-03	72	11	9	2	2	0	4	86	5	45
2017	HR/RH (CRA)-04	63	23	6	2	3	1	1	88	6	122
2017	HR/RH (CRA)-05	69	18	5	2	4	1	2	89	6	173
2017	HR/RH (CRA)-06	64	16	5	8	4	0	2	82	12	98
2017	HR/RH (CRA)-07	55	17	12	7	7	0	0	73	15	40

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	61	8	2	1	0	0	27	95	2	612
2020	HR/RH (CRA)-02	69	3	0	3	0	0	25	96	4	36
2020	HR/RH (CRA)-03	70	4	0	0	0	0	26	100	0	76
2020	HR/RH (CRA)-04	59	4	0	0	0	0	37	100	0	129
2020	HR/RH (CRA)-05	61	3	2	0	0	0	34	97	0	197
2020	HR/RH (CRA)-06	58	17	5	4	1	0	15	88	6	114
2020	HR/RH (CRA)-07	53	29	10	0	4	0	4	85	4	49
2019	HR/RH (CRA)	52	9	5	1	0	0	32	91	1	519
2019	HR/RH (CRA)-02	58	0	8	4	0	0	29	82	6	24
2019	HR/RH (CRA)-03	68	4	0	0	0	0	29	100	0	56
2019	HR/RH (CRA)-04	50	8	1	0	0	1	41	99	0	123
2019	HR/RH (CRA)-05	54	4	2	1	0	0	39	96	1	170
2019	HR/RH (CRA)-06	45	20	13	0	1	0	22	83	1	96
2019	HR/RH (CRA)-07	41	28	23	3	0	0	5	73	3	39
2018	HR/RH (CRA)	47	10	4	2	1	0	35	89	4	470
2018	HR/RH (CRA)-02	67	6	6	0	0	0	22	93	0	18
2018	HR/RH (CRA)-03	60	5	0	0	0	0	35	100	0	43
2018	HR/RH (CRA)-04	51	4	3	1	1	0	40	92	3	120
2018	HR/RH (CRA)-05	44	9	2	0	0	1	45	97	0	163
2018	HR/RH (CRA)-06	43	16	7	4	2	0	27	81	8	81
2018	HR/RH (CRA)-07	42	31	14	14	0	0	0	72	14	36
2017	HR/RH (CRA)	50	12	3	2	1	0	32	92	3	508
2017	HR/RH (CRA)-02	45	12	0	0	0	0	43	100	0	19
2017	HR/RH (CRA)-03	60	0	0	0	0	0	40	100	0	45
2017	HR/RH (CRA)-04	52	6	3	0	0	1	37	95	0	124
2017	HR/RH (CRA)-05	48	9	1	1	1	1	41	97	2	173
2017	HR/RH (CRA)-06	46	21	6	5	1	0	21	84	8	97
2017	HR/RH (CRA)-07	45	33	10	7	2	0	2	80	10	40

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	77	11	5	2	0	0	5	92	2	612
2020	HR/RH (CRA)-02	67	14	11	3	0	0	6	85	3	36
2020	HR/RH (CRA)-03	78	8	9	1	0	0	4	89	1	76
2020	HR/RH (CRA)-04	72	13	6	4	0	2	4	89	4	130
2020	HR/RH (CRA)-05	76	12	3	2	1	0	7	95	2	197
2020	HR/RH (CRA)-06	81	11	4	1	1	0	3	94	2	113
2020	HR/RH (CRA)-07	90	6	2	0	0	0	2	98	0	49
2019	HR/RH (CRA)	72	14	5	1	1	0	7	93	2	522
2019	HR/RH (CRA)-02	72	12	0	4	4	0	8	91	9	25
2019	HR/RH (CRA)-03	72	18	7	0	0	0	4	93	0	57
2019	HR/RH (CRA)-04	59	24	8	2	0	0	7	90	2	124
2019	HR/RH (CRA)-05	75	9	2	0	1	1	12	97	1	169
2019	HR/RH (CRA)-06	76	10	6	3	0	0	4	90	3	97
2019	HR/RH (CRA)-07	82	8	3	0	0	3	5	97	0	39
2018	HR/RH (CRA)	65	15	7	1	1	0	10	89	3	471
2018	HR/RH (CRA)-02	82	6	12	0	0	0	0	88	0	17
2018	HR/RH (CRA)-03	67	9	7	2	0	0	14	89	3	43
2018	HR/RH (CRA)-04	57	20	12	2	2	0	7	82	4	122
2018	HR/RH (CRA)-05	63	17	4	1	1	0	15	94	1	163
2018	HR/RH (CRA)-06	65	11	5	1	4	0	14	89	6	81
2018	HR/RH (CRA)-07	83	14	3	0	0	0	0	97	0	36
2017	HR/RH (CRA)	70	14	5	1	0	0	9	92	2	510
2017	HR/RH (CRA)-02	63	22	5	0	0	0	10	94	0	19
2017	HR/RH (CRA)-03	68	13	6	2	0	0	11	90	2	46
2017	HR/RH (CRA)-04	67	16	9	1	1	0	7	89	2	125
2017	HR/RH (CRA)-05	71	14	5	1	0	1	9	94	1	173
2017	HR/RH (CRA)-06	70	11	5	2	0	0	11	92	2	97
2017	HR/RH (CRA)-07	83	7	0	0	2	0	7	97	3	40

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	75	12	6	2	4	0	1	88	6	615
2020	HR/RH (CRA)-02	64	17	3	3	11	0	3	83	14	36
2020	HR/RH (CRA)-03	70	11	9	3	8	0	0	80	11	76
2020	HR/RH (CRA)-04	72	12	7	3	5	0	2	85	8	130
2020	HR/RH (CRA)-05	75	12	8	2	2	0	2	89	4	200
2020	HR/RH (CRA)-06	79	12	2	4	3	0	1	92	6	113
2020	HR/RH (CRA)-07	84	10	2	0	2	0	2	96	2	49
2019	HR/RH (CRA)	72	11	5	4	4	0	3	87	8	526
2019	HR/RH (CRA)-02	84	8	4	0	4	0	0	92	4	25
2019	HR/RH (CRA)-03	53	12	12	12	9	0	2	67	21	58
2019	HR/RH (CRA)-04	67	10	6	6	6	0	6	82	12	125
2019	HR/RH (CRA)-05	72	14	6	2	2	0	4	90	4	171
2019	HR/RH (CRA)-06	84	8	3	2	2	1	0	93	4	97
2019	HR/RH (CRA)-07	82	10	0	0	3	0	5	97	3	39
2018	HR/RH (CRA)	71	12	6	3	3	0	4	87	6	472
2018	HR/RH (CRA)-02	67	11	6	11	6	0	0	78	17	18
2018	HR/RH (CRA)-03	56	7	12	5	16	0	5	66	22	43
2018	HR/RH (CRA)-04	69	13	9	2	2	0	5	86	4	122
2018	HR/RH (CRA)-05	76	12	6	2	1	0	3	91	3	163
2018	HR/RH (CRA)-06	70	12	4	1	5	0	7	89	7	81
2018	HR/RH (CRA)-07	83	11	0	3	0	0	3	97	3	36
2017	HR/RH (CRA)	67	15	6	3	4	1	4	86	8	510
2017	HR/RH (CRA)-02	53	32	5	0	0	0	10	94	0	19
2017	HR/RH (CRA)-03	51	16	7	4	11	2	9	75	18	45
2017	HR/RH (CRA)-04	66	18	6	4	2	0	4	88	6	125
2017	HR/RH (CRA)-05	68	14	7	3	3	1	3	85	7	173
2017	HR/RH (CRA)-06	76	10	5	2	2	1	3	90	4	98
2017	HR/RH (CRA)-07	83	2	5	5	2	0	2	87	8	40

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	40	35	17	6	2	1	75	8	615
2020	HR/RH (CRA)-02	33	22	28	11	3	3	57	14	36
2020	HR/RH (CRA)-03	34	33	22	9	1	0	67	11	76
2020	HR/RH (CRA)-04	40	34	17	5	3	2	75	8	130
2020	HR/RH (CRA)-05	37	44	14	4	1	1	81	5	200
2020	HR/RH (CRA)-06	45	29	17	5	4	0	74	9	113
2020	HR/RH (CRA)-07	41	31	18	8	2	0	71	10	49
2019	HR/RH (CRA)	46	31	15	3	3	2	78	6	524
2019	HR/RH (CRA)-02	60	32	0	0	4	4	96	4	25
2019	HR/RH (CRA)-03	56	26	9	5	2	2	84	7	57
2019	HR/RH (CRA)-04	38	39	14	4	3	2	78	7	125
2019	HR/RH (CRA)-05	44	30	19	4	2	2	75	5	170
2019	HR/RH (CRA)-06	39	32	22	4	3	0	71	7	97
2019	HR/RH (CRA)-07	69	15	5	0	5	5	89	5	39
2018	HR/RH (CRA)	42	35	15	4	2	3	79	6	471
2018	HR/RH (CRA)-02	33	50	11	6	0	0	83	6	18
2018	HR/RH (CRA)-03	33	42	12	7	5	2	76	12	43
2018	HR/RH (CRA)-04	37	34	18	4	4	3	73	8	122
2018	HR/RH (CRA)-05	43	35	17	3	2	1	78	5	162
2018	HR/RH (CRA)-06	48	30	12	2	1	6	83	4	81
2018	HR/RH (CRA)-07	61	31	6	3	0	0	92	3	36
2017	HR/RH (CRA)	43	34	13	7	2	1	78	9	510
2017	HR/RH (CRA)-02	20	32	15	28	5	0	52	33	19
2017	HR/RH (CRA)-03	39	24	17	13	2	4	66	16	46
2017	HR/RH (CRA)-04	36	41	14	8	1	0	77	9	124
2017	HR/RH (CRA)-05	39	39	13	6	1	2	79	7	173
2017	HR/RH (CRA)-06	57	26	8	5	2	1	84	7	98
2017	HR/RH (CRA)-07	65	20	7	2	5	0	85	7	40

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	28	40	23	6	2	0	0	69	8	616
2020	HR/RH (CRA)-02	25	36	25	8	3	0	3	63	11	36
2020	HR/RH (CRA)-03	26	41	26	4	1	1	0	68	5	76
2020	HR/RH (CRA)-04	28	39	24	8	1	0	0	68	8	130
2020	HR/RH (CRA)-05	26	41	22	9	2	1	1	68	11	200
2020	HR/RH (CRA)-06	35	37	21	5	2	0	0	72	7	114
2020	HR/RH (CRA)-07	24	51	20	2	2	0	0	76	4	49

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	13	30	37	16	5	0	0	43	20	616
2020	HR/RH (CRA)-02	8	36	36	17	0	0	3	46	17	36
2020	HR/RH (CRA)-03	11	32	34	18	5	0	0	42	24	76
2020	HR/RH (CRA)-04	16	28	29	18	8	0	0	45	26	130
2020	HR/RH (CRA)-05	15	31	36	15	3	0	0	46	18	201
2020	HR/RH (CRA)-06	12	28	42	14	4	0	0	40	19	113
2020	HR/RH (CRA)-07	2	29	53	10	6	0	0	31	16	49
2019	HR/RH (CRA)	12	33	37	12	5	0	0	45	17	528
2019	HR/RH (CRA)-02	12	40	36	8	4	0	0	52	12	25
2019	HR/RH (CRA)-03	5	34	45	14	2	0	0	40	16	58
2019	HR/RH (CRA)-04	11	30	35	14	9	1	0	42	23	125
2019	HR/RH (CRA)-05	15	35	38	8	4	0	0	50	12	171
2019	HR/RH (CRA)-06	10	33	36	16	4	0	0	43	20	99
2019	HR/RH (CRA)-07	13	33	36	13	5	0	0	46	18	39
2018	HR/RH (CRA)	10	31	39	15	5	0	0	41	20	475
2018	HR/RH (CRA)-02	6	29	47	18	0	0	0	35	18	17
2018	HR/RH (CRA)-03	5	35	37	19	5	0	0	40	23	43
2018	HR/RH (CRA)-04	10	27	37	20	7	0	0	37	27	123
2018	HR/RH (CRA)-05	14	35	38	11	2	0	0	49	13	166
2018	HR/RH (CRA)-06	6	28	42	15	9	0	0	35	23	81
2018	HR/RH (CRA)-07	8	28	42	17	6	0	0	36	22	36
2017	HR/RH (CRA)	10	28	41	15	6	0	0	38	21	511
2017	HR/RH (CRA)-02	0	55	23	15	7	0	0	55	22	19
2017	HR/RH (CRA)-03	11	31	38	8	11	0	0	42	19	47
2017	HR/RH (CRA)-04	11	22	40	16	10	0	0	34	26	125
2017	HR/RH (CRA)-05	12	30	45	11	2	0	0	42	13	172
2017	HR/RH (CRA)-06	7	31	41	15	6	0	0	38	21	98
2017	HR/RH (CRA)-07	7	18	42	30	2	0	0	25	33	40

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	12	22	43	17	6	0	23	35	612
2020	HR/RH (CRA)-02	11	19	42	25	0	3	26	31	36
2020	HR/RH (CRA)-03	14	12	53	17	4	0	21	26	76
2020	HR/RH (CRA)-04	11	26	36	21	6	0	27	36	129
2020	HR/RH (CRA)-05	12	23	44	15	7	0	21	35	197
2020	HR/RH (CRA)-06	14	23	41	16	6	0	22	37	114
2020	HR/RH (CRA)-07	12	31	41	14	2	0	16	43	49
2019	HR/RH (CRA)	11	18	44	20	7	0	27	29	526
2019	HR/RH (CRA)-02	16	4	56	16	8	0	24	20	25
2019	HR/RH (CRA)-03	10	12	38	33	7	0	40	22	58
2019	HR/RH (CRA)-04	15	19	45	15	6	0	20	35	124
2019	HR/RH (CRA)-05	8	20	39	24	8	0	32	28	170
2019	HR/RH (CRA)-06	11	19	49	16	4	0	20	30	99
2019	HR/RH (CRA)-07	10	18	46	18	8	0	26	28	39
2018	HR/RH (CRA)	12	22	39	21	6	0	27	33	472
2018	HR/RH (CRA)-02	11	22	39	17	11	0	28	33	18
2018	HR/RH (CRA)-03	10	27	46	15	2	0	17	37	41
2018	HR/RH (CRA)-04	13	24	35	23	5	0	28	37	122
2018	HR/RH (CRA)-05	9	19	41	22	10	0	32	28	165
2018	HR/RH (CRA)-06	12	25	41	17	5	0	22	37	81
2018	HR/RH (CRA)-07	17	17	39	25	3	0	28	33	36
2017	HR/RH (CRA)	9	21	45	19	6	0	25	30	507
2017	HR/RH (CRA)-02	13	19	37	16	16	0	32	32	18
2017	HR/RH (CRA)-03	9	11	52	20	9	0	28	20	46
2017	HR/RH (CRA)-04	10	28	37	19	6	0	25	38	123
2017	HR/RH (CRA)-05	7	17	51	18	7	0	25	25	173
2017	HR/RH (CRA)-06	10	25	41	21	3	0	24	35	97
2017	HR/RH (CRA)-07	15	15	48	22	0	0	22	30	40

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	17	66	16	1	80	20	617
2020	HR/RH (CRA)-02	22	47	25	6	68	32	36
2020	HR/RH (CRA)-03	13	70	17	0	84	16	76
2020	HR/RH (CRA)-04	22	61	15	2	74	26	130
2020	HR/RH (CRA)-05	16	69	15	0	81	19	201
2020	HR/RH (CRA)-06	14	72	14	0	84	16	114
2020	HR/RH (CRA)-07	20	76	4	0	79	21	49

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR/RH (CRA)	46	54	105
2020	HR/RH (CRA)-04	43	57	28
2020	HR/RH (CRA)-05	47	53	32
2020	HR/RH (CRA)-06	50	50	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	56	16	8	7	3	1	10	80	11	616
2020	HR/RH (CRA)-02	42	14	11	11	0	6	17	71	14	36
2020	HR/RH (CRA)-03	53	24	8	5	0	0	11	85	6	76
2020	HR/RH (CRA)-04	52	18	8	6	5	2	8	78	13	130
2020	HR/RH (CRA)-05	59	14	7	8	3	0	10	81	12	200
2020	HR/RH (CRA)-06	57	15	10	5	4	0	9	79	11	114
2020	HR/RH (CRA)-07	67	10	4	6	4	0	8	84	11	49
2019	HR/RH (CRA)	50	19	12	8	6	1	5	73	14	525
2019	HR/RH (CRA)-02	48	20	12	16	4	0	0	68	20	25
2019	HR/RH (CRA)-03	45	31	10	2	5	2	5	81	7	58
2019	HR/RH (CRA)-04	49	14	17	9	4	0	7	68	14	124
2019	HR/RH (CRA)-05	47	19	13	6	9	1	5	70	16	171
2019	HR/RH (CRA)-06	55	18	6	7	7	1	5	78	15	98
2019	HR/RH (CRA)-07	64	13	5	15	0	0	3	79	16	39
2018	HR/RH (CRA)	52	15	10	8	8	0	8	72	17	475
2018	HR/RH (CRA)-02	33	28	11	11	0	0	17	73	13	18
2018	HR/RH (CRA)-03	51	23	12	2	9	0	2	76	12	43
2018	HR/RH (CRA)-04	54	11	12	8	9	1	4	69	18	122
2018	HR/RH (CRA)-05	54	16	10	7	7	0	8	75	14	166
2018	HR/RH (CRA)-06	51	11	7	9	7	0	15	72	19	81
2018	HR/RH (CRA)-07	53	8	6	17	11	0	6	65	29	36

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	12	24	15	20	20	1	8	40	44	105
2020	HR/RH (CRA)-04	4	21	18	25	25	0	7	27	54	28
2020	HR/RH (CRA)-05	16	19	16	28	13	3	6	38	45	32
2020	HR/RH (CRA)-06	19	25	6	13	25	0	13	50	43	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR/RH (CRA)	8	21	13	21	30	2	6	31	55	105
2020	HR/RH (CRA)-04	4	21	14	14	32	4	11	29	54	28
2020	HR/RH (CRA)-05	13	19	16	22	22	3	6	34	48	32
2020	HR/RH (CRA)-06	6	25	6	19	44	0	0	31	63	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HR/RH (CRA)

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack