2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	35	10	6	1	83	7	157
2020	HR-02	44	40	10	4	2	84	6	68
2020	HR-03	50	26	15	10	0	75	10	53
2020	HR-04	39	54	6	0	0	94	0	16
2019	HR	56	22	8	10	3	79	13	155
2019	HR-02	58	23	2	12	4	82	16	75
2019	HR-03	58	20	12	8	2	78	10	48
2019	HR-04	48	35	16	0	0	84	0	13
2018	HR	52	34	7	5	2	86	7	146
2018	HR-02	45	36	12	3	3	82	7	61
2018	HR-03	57	28	4	8	2	86	10	44
2018	HR-04	58	42	0	0	0	100	0	12
2017	HR	44	40	4	8	2	85	11	125
2017	HR-02	44	43	6	4	4	87	7	56
2017	HR-03	35	48	2	14	0	84	14	42
2017	HR-04	65	20	0	8	7	85	15	11
2014	HR	42	39	13	5	1	81	6	123
2014	HR-02	41	37	17	4	0	78	4	45
2014	HR-03	37	43	13	5	2	80	7	44
2014	HR-04	45	55	0	0	0	100	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	34	35	13	15	4	68	19	157
2020	HR-02	39	37	10	13	1	76	14	68
2020	HR-03	34	28	15	17	6	62	23	53
2020	HR-04	11	44	13	26	6	55	32	16
2019	HR	41	33	10	11	6	74	17	154
2019	HR-02	41	31	8	14	7	72	21	75
2019	HR-03	44	34	11	5	6	78	12	47
2019	HR-04	36	49	0	7	7	85	15	13
2018	HR	32	37	11	11	8	69	20	150
2018	HR-02	29	44	9	11	6	73	18	62
2018	HR-03	22	41	11	14	10	64	25	46
2018	HR-04	38	27	15	6	15	64	21	12
2017	HR	32	36	11	10	11	67	22	125
2017	HR-02	34	35	11	11	9	69	20	56
2017	HR-03	26	41	14	10	9	67	19	42
2017	HR-04	18	38	0	16	28	56	44	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	63	27	6	3	0	0	90	3	156
2020	HR-02	55	32	9	3	0	0	87	3	67
2020	HR-03	62	26	7	4	0	0	88	4	53
2020	HR-04	80	20	0	0	0	0	100	0	16
2019	HR	65	24	7	3	1	0	90	3	154
2019	HR-02	61	30	7	1	1	0	91	3	75
2019	HR-03	62	23	10	4	0	0	86	4	47
2019	HR-04	77	6	9	9	0	0	82	9	13
2018	HR	62	28	5	5	0	0	90	5	148
2018	HR-02	54	36	7	3	0	0	90	3	60
2018	HR-03	65	26	4	6	0	0	90	6	46
2018	HR-04	73	13	15	0	0	0	85	0	12
2017	HR	60	27	9	3	1	0	87	4	125
2017	HR-02	58	27	9	4	2	0	86	5	56
2017	HR-03	49	40	11	0	0	0	89	0	42
2017	HR-04	82	10	0	8	0	0	92	8	11
2014	HR	64	30	5	1	0	1	95	1	123
2014	HR-02	61	30	7	0	0	2	93	0	45
2014	HR-03	64	27	7	2	0	0	91	2	44
2014	HR-04	67	33	0	0	0	0	100	0	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	57	32	9	2	1	0	89	3	157
2020	HR-02	60	30	6	2	2	0	91	3	68
2020	HR-03	53	32	12	4	0	0	84	4	53
2020	HR-04	48	39	13	0	0	0	87	0	16
2019	HR	58	28	9	4	1	0	86	5	154
2019	HR-02	58	26	10	3	3	0	84	6	74
2019	HR-03	54	26	11	8	0	0	80	8	48
2019	HR-04	57	35	7	0	0	0	93	0	13
2018	HR	52	37	6	4	1	1	90	4	150
2018	HR-02	49	38	8	3	2	0	87	5	62
2018	HR-03	57	30	8	6	0	0	86	6	46
2018	HR-04	51	43	6	0	0	0	94	0	12
2017	HR	48	36	8	7	1	0	84	8	124
2017	HR-02	47	40	7	5	0	0	87	5	56
2017	HR-03	41	38	13	8	0	0	79	8	41
2017	HR-04	46	38	0	8	7	0	85	15	11
2014	HR	47	38	11	3	1	0	85	4	123
2014	HR-02	48	43	4	4	0	0	91	4	45
2014	HR-03	39	38	16	5	2	0	77	7	44
2014	HR-04	55	45	0	0	0	0	100	0	14

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	41	32	14	10	3	1	74	13	157
2020	HR-02	44	33	15	5	2	2	78	6	68
2020	HR-03	40	26	12	16	4	2	67	21	53
2020	HR-04	22	46	13	13	6	0	68	19	16
2019	HR	42	34	13	9	3	0	76	12	154
2019	HR-02	48	30	13	4	5	0	78	9	74
2019	HR-03	33	41	14	11	0	0	75	11	48
2019	HR-04	34	36	13	16	0	0	70	16	13
2018	HR	40	33	16	9	2	1	73	11	149
2018	HR-02	38	46	10	6	0	0	84	6	61
2018	HR-03	28	26	26	12	7	2	55	19	46
2018	HR-04	60	6	21	12	0	0	67	12	12
2017	HR	35	37	13	7	9	0	72	15	125
2017	HR-02	39	45	7	7	2	0	84	9	56
2017	HR-03	21	38	25	2	14	0	59	16	42
2017	HR-04	46	8	0	27	18	0	54	46	11
2014	HR	25	34	21	14	5	1	59	19	123
2014	HR-02	17	45	20	13	4	0	63	18	45
2014	HR-03	17	25	28	20	7	2	44	28	44
2014	HR-04	34	34	19	7	7	0	68	13	14

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	36	9	13	4	1	74	17	156
2020	HR-02	38	40	10	6	5	0	79	11	68
2020	HR-03	36	27	8	22	4	2	64	27	52
2020	HR-04	22	53	13	6	6	0	75	13	16
2019	HR	42	33	12	9	4	1	75	13	153
2019	HR-02	48	26	13	5	7	1	75	12	75
2019	HR-03	30	46	12	11	0	0	76	11	47
2019	HR-04	48	19	15	19	0	0	66	19	12
2018	HR	40	34	14	11	2	0	73	13	148
2018	HR-02	39	42	9	9	0	0	81	9	61
2018	HR-03	28	29	24	14	5	0	57	20	46
2018	HR-04	39	34	21	6	0	0	73	6	12
2017	HR	34	38	11	11	6	0	72	17	125
2017	HR-02	32	47	7	11	4	0	78	14	56
2017	HR-03	26	38	20	11	5	0	64	16	42
2017	HR-04	46	8	9	29	7	0	54	36	11
2014	HR	25	35	18	14	8	0	60	22	123
2014	HR-02	19	48	13	13	7	0	67	20	45
2014	HR-03	15	28	23	23	12	0	43	34	44
2014	HR-04	35	27	25	7	7	0	62	13	14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	25	13	7	2	2	3	77	10	157
2020	HR-02	51	23	11	8	3	0	5	77	11	68
2020	HR-03	40	24	18	10	2	5	2	68	13	53
2020	HR-04	41	34	13	6	0	0	6	79	7	16
2019	HR	47	23	14	6	5	2	3	74	12	155
2019	HR-02	49	24	11	7	8	1	1	74	15	75
2019	HR-03	39	28	15	8	0	4	6	74	9	48
2019	HR-04	44	7	28	0	7	0	13	59	9	13
2018	HR	43	28	14	8	3	2	1	74	11	149
2018	HR-02	36	37	14	5	6	0	1	74	11	62
2018	HR-03	41	27	15	13	0	2	2	70	14	46
2018	HR-04	60	13	13	15	0	0	0	73	15	12
2017	HR	38	31	9	9	7	3	3	74	17	125
2017	HR-02	39	34	7	9	5	3	2	77	15	56
2017	HR-03	33	32	12	5	9	2	7	72	15	42
2017	HR-04	39	8	9	26	7	10	0	53	37	11
2014	HR	37	27	15	8	7	5	2	68	16	123
2014	HR-02	41	22	19	7	7	2	2	66	14	45
2014	HR-03	34	30	16	5	11	2	2	66	16	44
2014	HR-04	32	34	12	7	7	8	0	72	14	14

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	45	34	13	5	1	0	2	81	6	157
2020	HR-02	38	44	10	5	0	0	4	85	5	68
2020	HR-03	49	30	15	4	2	0	0	79	6	53
2020	HR-04	61	13	20	6	0	0	0	74	6	16
2019	HR	50	29	7	5	3	1	4	83	9	153
2019	HR-02	41	34	11	6	1	3	4	80	8	73
2019	HR-03	55	31	4	2	8	0	0	86	10	48
2019	HR-04	63	6	9	16	0	0	6	74	17	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	29	10	7	3	0	0	80	10	157
2020	HR-02	54	27	13	4	2	0	0	81	5	68
2020	HR-03	48	30	7	12	2	0	0	78	14	53
2020	HR-04	41	33	13	7	6	0	0	74	13	16
2019	HR	52	27	8	6	7	0	0	79	13	154
2019	HR-02	57	23	9	4	8	0	0	80	11	75
2019	HR-03	50	26	10	8	7	0	0	75	15	47
2019	HR-04	28	34	9	13	16	0	0	62	29	13
2018	HR	50	26	10	7	7	1	0	76	14	150
2018	HR-02	48	22	11	9	9	2	0	71	18	62
2018	HR-03	51	21	11	10	6	0	0	73	16	46
2018	HR-04	51	49	0	0	0	0	0	100	0	12
2017	HR	43	29	9	8	11	0	1	73	18	125
2017	HR-02	39	35	6	8	13	0	0	74	20	56
2017	HR-03	44	33	10	6	7	0	0	77	13	42
2017	HR-04	34	17	21	10	18	0	0	51	28	11
2014	HR	45	30	9	9	4	3	0	77	14	123
2014	HR-02	52	33	2	6	2	4	0	89	9	45
2014	HR-03	40	23	12	12	9	5	0	66	22	44
2014	HR-04	26	56	0	18	0	0	0	82	18	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	61	23	7	5	3	0	0	84	8	157
2020	HR-02	63	26	8	2	1	0	0	89	3	68
2020	HR-03	56	24	4	12	4	0	0	81	16	53
2020	HR-04	48	27	13	7	6	0	0	74	13	16
2019	HR	54	24	10	6	6	0	0	78	12	155
2019	HR-02	62	19	5	6	8	0	0	81	14	75
2019	HR-03	47	29	14	6	4	0	0	75	11	48
2019	HR-04	36	6	35	7	16	0	0	42	24	13
2018	HR	49	23	14	8	6	1	0	72	13	150
2018	HR-02	45	28	11	13	3	0	0	73	16	62
2018	HR-03	46	23	16	6	7	2	0	71	13	46
2018	HR-04	51	22	27	0	0	0	0	73	0	12
2017	HR	52	21	8	8	9	0	1	74	17	124
2017	HR-02	49	25	3	13	9	0	0	75	22	56
2017	HR-03	49	26	15	4	5	0	0	76	9	42
2017	HR-04	57	0	12	0	31	0	0	57	31	10
2014	HR	50	25	12	8	3	2	0	76	11	123
2014	HR-02	50	28	11	9	0	2	0	80	9	45
2014	HR-03	44	18	16	12	7	2	0	64	19	44
2014	HR-04	53	29	12	6	0	0	0	82	6	14

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	31	33	15	6	4	11	1	72	11	157
2020	HR-02	27	37	18	3	1	14	0	74	5	68
2020	HR-03	22	35	13	9	8	9	2	66	20	53
2020	HR-04	48	19	7	13	6	6	0	72	20	16
2019	HR	25	38	14	10	3	10	0	70	14	153
2019	HR-02	30	34	17	6	3	10	0	71	10	74
2019	HR-03	22	37	15	8	6	12	0	67	15	48
2019	HR-04	13	44	0	37	0	6	0	61	39	13
2018	HR	24	33	18	8	3	14	0	66	13	149
2018	HR-02	21	40	16	5	3	14	0	72	9	61
2018	HR-03	14	28	18	17	2	22	0	53	24	46
2018	HR-04	26	39	36	0	0	0	0	64	0	12
2017	HR	24	37	18	9	3	9	0	67	14	125
2017	HR-02	31	39	14	7	4	5	0	73	11	56
2017	HR-03	12	40	25	14	2	7	0	56	17	42
2017	HR-04	27	30	17	10	8	7	0	61	20	11
2014	HR	18	35	12	13	7	15	0	62	24	123
2014	HR-02	23	33	11	7	4	22	0	72	14	45
2014	HR-03	11	20	21	21	9	18	0	38	36	44
2014	HR-04	13	42	13	6	13	13	0	63	22	14

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	27	33	13	17	8	2	61	26	157
2020	HR-02	23	35	16	18	6	3	59	25	68
2020	HR-03	21	34	14	15	14	3	57	29	53
2020	HR-04	36	19	6	32	6	0	55	39	16
2019	HR	24	36	18	14	6	3	61	21	153
2019	HR-02	30	34	17	8	6	5	67	15	75
2019	HR-03	16	35	27	16	6	0	50	22	48
2019	HR-04	23	17	0	42	17	0	40	60	12
2018	HR	23	38	14	15	7	3	63	22	149
2018	HR-02	18	49	14	12	5	2	68	18	61
2018	HR-03	14	35	16	17	11	7	52	31	46
2018	HR-04	25	33	15	21	6	0	58	27	12
2017	HR	18	41	16	17	6	2	60	24	125
2017	HR-02	23	43	19	7	5	2	68	13	56
2017	HR-03	10	40	14	30	7	0	50	36	42
2017	HR-04	18	28	17	21	15	0	46	36	11
2014	HR	15	26	24	19	14	2	42	34	123
2014	HR-02	15	26	31	17	9	2	42	27	45
2014	HR-03	11	18	27	25	16	2	30	42	44
2014	HR-04	22	33	13	12	13	7	59	27	14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	17	30	21	19	8	5	49	29	157
2020	HR-02	16	27	32	17	6	3	43	24	68
2020	HR-03	12	31	13	20	12	11	49	37	53
2020	HR-04	11	31	7	38	13	0	42	51	16
2019	HR	13	35	23	17	5	6	51	24	153
2019	HR-02	15	36	22	16	5	6	54	22	75
2019	HR-03	10	31	28	17	6	8	45	25	47
2019	HR-04	6	30	27	22	15	0	36	37	13
2018	HR	16	30	21	13	10	10	51	26	149
2018	HR-02	14	31	24	16	5	10	51	23	61
2018	HR-03	8	29	19	14	17	13	43	35	46
2018	HR-04	13	39	29	6	6	6	55	14	12
2017	HR	10	38	19	20	8	6	51	29	125
2017	HR-02	14	36	19	20	4	7	54	25	56
2017	HR-03	7	38	18	20	14	2	46	35	42
2017	HR-04	0	37	19	28	8	7	40	39	11
2014	HR	11	23	22	25	14	6	36	41	122
2014	HR-02	7	35	18	27	11	2	43	39	44
2014	HR-03	7	9	25	27	21	11	18	54	44
2014	HR-04	22	26	19	7	13	13	55	23	14

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	19	34	15	18	12	2	54	30	157
2020	HR-02	19	33	19	16	11	1	53	28	68
2020	HR-03	14	34	12	20	16	3	49	38	53
2020	HR-04	22	39	6	20	13	0	61	32	16
2019	HR	14	37	18	16	9	5	54	27	154
2019	HR-02	17	39	19	9	10	7	59	21	75
2019	HR-03	8	35	19	20	12	6	46	34	48
2019	HR-04	7	30	29	27	7	0	37	34	13
2018	HR	16	30	20	14	15	4	48	31	149
2018	HR-02	14	30	22	19	10	5	46	30	61
2018	HR-03	8	25	26	12	21	7	35	37	46
2018	HR-04	26	32	15	6	21	0	58	27	12
2017	HR	9	35	16	20	13	6	47	36	125
2017	HR-02	14	37	12	20	11	5	54	33	56
2017	HR-03	5	36	16	20	19	4	43	41	42
2017	HR-04	0	29	29	27	15	0	29	43	11
2014	HR	10	29	21	24	15	1	40	39	123
2014	HR-02	7	39	26	15	13	0	46	28	45
2014	HR-03	6	25	16	27	23	2	32	52	44
2014	HR-04	15	35	12	12	19	7	53	33	14

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	33	33	13	15	5	1	1	67	20	157
2020	HR-02	40	37	15	5	1	0	1	79	6	68
2020	HR-03	26	29	8	27	9	0	0	55	36	53
2020	HR-04	29	20	20	19	6	7	0	52	28	16
2019	HR	35	39	7	11	9	0	0	73	20	153
2019	HR-02	37	35	6	10	12	0	0	72	22	74
2019	HR-03	29	42	11	13	6	0	0	70	19	47
2019	HR-04	42	36	7	0	15	0	0	78	15	13
2018	HR	27	36	12	15	9	1	0	64	24	149
2018	HR-02	27	39	13	16	3	2	0	67	20	62
2018	HR-03	16	44	11	18	11	0	0	60	29	45
2018	HR-04	31	21	27	6	15	0	0	52	20	12
2017	HR	28	36	15	10	12	0	0	63	22	125
2017	HR-02	34	39	11	5	11	0	0	72	16	56
2017	HR-03	24	37	21	9	10	0	0	60	19	42
2017	HR-04	10	21	17	23	28	0	0	31	52	11
2014	HR	24	42	12	14	7	1	0	67	21	123
2014	HR-02	30	37	11	15	4	2	0	69	20	45
2014	HR-03	14	49	16	12	9	0	0	63	21	44
2014	HR-04	41	33	8	18	0	0	0	74	18	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	39	14	8	2	0	76	10	157
2020	HR-02	40	44	13	3	0	0	84	3	68
2020	HR-03	36	36	11	14	4	0	72	17	53
2020	HR-04	22	33	26	13	6	0	55	19	16
2019	HR	38	40	5	15	2	1	78	17	152
2019	HR-02	36	42	7	12	1	1	79	14	74
2019	HR-03	39	38	4	14	4	0	78	18	46
2019	HR-04	37	43	0	20	0	0	80	20	13
2018	HR	34	41	8	12	4	0	75	17	149
2018	HR-02	22	58	2	15	3	0	80	18	62
2018	HR-03	31	36	14	11	9	0	67	19	45
2018	HR-04	66	27	6	0	0	0	94	0	12
2017	HR	28	48	8	11	5	0	76	16	125
2017	HR-02	21	55	10	13	2	0	76	15	56
2017	HR-03	26	44	10	12	8	0	70	21	42
2017	HR-04	28	54	0	0	18	0	82	18	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	53	26	7	8	4	1	1	81	12	157
2020	HR-02	57	24	9	8	2	0	1	82	9	68
2020	HR-03	47	31	6	10	6	0	0	78	16	53
2020	HR-04	48	20	6	13	6	7	0	72	21	16
2019	HR	47	29	12	6	6	0	1	76	12	155
2019	HR-02	46	27	12	5	9	0	1	74	14	75
2019	HR-03	41	30	17	8	4	0	0	71	12	48
2019	HR-04	48	21	9	15	7	0	0	69	22	13
2018	HR	42	34	8	8	6	1	0	77	15	149
2018	HR-02	40	31	9	9	9	2	0	72	18	62
2018	HR-03	34	43	7	11	4	2	0	78	15	45
2018	HR-04	51	42	6	0	0	0	0	94	0	12
2017	HR	46	25	13	6	8	1	1	72	15	125
2017	HR-02	42	27	13	7	9	2	0	70	17	56
2017	HR-03	49	32	8	4	7	0	0	81	11	42
2017	HR-04	34	17	21	10	18	0	0	51	28	11
2014	HR	38	37	8	8	5	3	1	78	14	123
2014	HR-02	46	33	11	4	2	2	2	82	7	45
2014	HR-03	26	36	7	19	9	2	0	64	29	44
2014	HR-04	33	47	6	6	0	8	0	88	6	14

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	46	10	10	2	1	77	12	156
2020	HR-02	31	54	11	5	0	0	85	5	68
2020	HR-03	29	41	10	15	4	2	71	19	53
2020	HR-04	15	39	13	26	6	0	55	33	16
2019	HR	25	43	11	17	4	0	68	21	154
2019	HR-02	25	43	10	16	5	0	69	21	75
2019	HR-03	31	42	10	14	4	0	73	17	47
2019	HR-04	7	43	13	36	0	0	50	36	13
2018	HR	22	41	13	19	5	1	63	24	148
2018	HR-02	16	41	9	29	3	1	57	33	62
2018	HR-03	18	52	11	14	5	0	71	19	44
2018	HR-04	32	34	20	15	0	0	66	15	12
2017	HR	20	43	13	19	4	1	64	23	124
2017	HR-02	23	44	7	20	3	2	69	24	56
2017	HR-03	7	42	23	24	5	0	49	28	41
2017	HR-04	7	46	18	18	10	0	53	29	11
2014	HR	16	33	24	23	3	0	50	26	123
2014	HR-02	20	30	9	39	2	0	50	41	45
2014	HR-03	11	40	25	19	5	0	51	23	44
2014	HR-04	13	62	18	7	0	0	76	7	14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	56	26	7	7	2	1	83	9	157
2020	HR-02	61	19	12	6	1	0	81	7	68
2020	HR-03	47	39	3	8	2	2	87	10	53
2020	HR-04	48	26	0	13	6	7	79	21	16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	20	33	21	16	10	1	1	53	26	156
2020	HR-02	20	35	23	16	6	1	0	55	22	68
2020	HR-03	13	35	18	16	16	2	0	49	33	52
2020	HR-04	29	13	26	20	13	0	0	42	33	16
2019	HR	24	38	13	12	11	1	1	63	24	151
2019	HR-02	32	32	7	15	12	1	0	65	28	74
2019	HR-03	14	39	28	13	5	0	0	54	18	47
2019	HR-04	28	29	9	13	21	0	0	58	34	13
2018	HR	19	36	16	14	10	6	0	58	25	146
2018	HR-02	19	34	15	16	12	5	0	55	29	60
2018	HR-03	6	45	15	18	8	8	0	55	29	46
2018	HR-04	27	33	28	0	6	5	0	64	7	12
2017	HR	14	30	17	23	12	4	0	46	37	125
2017	HR-02	14	35	9	25	11	6	0	52	38	56
2017	HR-03	7	29	25	16	18	5	0	38	36	42
2017	HR-04	21	7	18	35	18	0	0	28	54	11
2014	HR	17	29	18	12	21	2	1	47	34	123
2014	HR-02	19	30	11	18	18	4	0	52	37	45
2014	HR-03	4	24	30	9	28	2	2	30	38	44
2014	HR-04	15	46	13	7	19	0	0	62	25	14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	16	29	15	16	20	3	2	47	38	157
2020	HR-02	14	33	17	22	13	2	0	47	35	68
2020	HR-03	17	25	12	14	30	2	0	43	45	53
2020	HR-04	11	38	18	7	19	7	0	52	28	16
2019	HR	22	30	9	15	17	2	5	55	35	155
2019	HR-02	24	29	9	14	15	2	7	58	32	75
2019	HR-03	26	25	10	20	17	2	0	52	38	48
2019	HR-04	30	26	9	6	30	0	0	56	36	13
2018	HR	16	28	13	22	17	3	1	46	40	147
2018	HR-02	8	28	13	30	18	1	2	38	49	60
2018	HR-03	10	33	9	20	20	8	0	47	43	46
2018	HR-04	39	21	13	15	12	0	0	60	27	12
2017	HR	10	20	14	22	29	2	3	31	54	125
2017	HR-02	11	18	12	23	35	2	0	29	59	56
2017	HR-03	7	19	20	21	28	2	2	27	51	42
2017	HR-04	10	10	18	35	26	0	0	21	61	11
2014	HR	12	24	10	21	29	3	1	37	52	123
2014	HR-02	15	28	9	24	24	0	0	43	48	45
2014	HR-03	0	16	14	23	43	0	4	17	69	44
2014	HR-04	7	34	6	19	25	8	0	45	49	14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	50	18	15	7	5	1	5	72	12	157
2020	HR-02	56	21	8	3	3	2	6	85	7	68
2020	HR-03	40	18	20	11	5	0	6	62	17	53
2020	HR-04	50	7	18	20	6	0	0	57	26	16
2019	HR	54	25	14	4	1	0	3	81	4	154
2019	HR-02	57	26	11	4	0	0	2	85	4	75
2019	HR-03	44	32	19	2	0	0	4	78	2	48
2019	HR-04	65	13	0	13	0	0	9	85	15	13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	41	23	21	11	1	1	2	66	12	157
2020	HR-02	45	21	13	12	2	3	3	71	15	68
2020	HR-03	37	29	23	8	0	0	2	68	9	53
2020	HR-04	29	25	27	19	0	0	0	54	19	16
2019	HR	48	20	18	5	5	2	1	71	10	155
2019	HR-02	51	19	18	4	5	1	1	73	9	75
2019	HR-03	50	14	20	8	3	4	0	67	12	48
2019	HR-04	40	20	31	0	0	0	9	66	0	13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	78	7	3	1	0	6	5	95	1	156
2020	HR-02	79	5	2	0	0	9	5	98	0	68
2020	HR-03	80	10	0	3	0	0	6	97	3	52
2020	HR-04	69	6	13	0	0	11	0	85	0	16
2019	HR	79	6	5	2	3	1	3	89	6	155
2019	HR-02	83	2	5	2	3	1	2	89	5	75
2019	HR-03	83	6	6	3	0	0	2	91	4	48
2019	HR-04	68	19	0	0	6	7	0	93	7	13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	76	9	5	1	0	2	8	94	1	155
2020	HR-02	77	7	3	0	0	5	9	97	0	68
2020	HR-03	80	7	5	0	0	0	8	94	0	53
2020	HR-04	61	26	13	0	0	0	0	87	0	16
2019	HR	79	5	2	2	1	1	11	95	3	154
2019	HR-02	80	4	2	1	1	1	10	94	3	75
2019	HR-03	86	4	0	0	0	0	10	100	0	48
2019	HR-04	56	21	0	0	0	0	22	100	0	13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	32	35	15	13	5	0	67	18	156
2020	HR-02	29	34	23	11	3	0	64	13	68
2020	HR-03	37	35	10	11	7	0	72	18	52
2020	HR-04	16	39	13	26	6	0	55	33	16
2019	HR	31	37	12	13	6	0	69	19	154
2019	HR-02	33	39	10	10	7	0	72	17	75
2019	HR-03	36	35	10	15	4	0	71	19	47
2019	HR-04	30	32	0	16	22	0	62	38	13
2018	HR	33	37	9	14	6	1	70	21	149
2018	HR-02	26	37	9	18	8	2	64	26	61
2018	HR-03	31	38	11	11	9	0	69	20	46
2018	HR-04	30	48	7	15	0	0	78	15	12
2017	HR	25	46	9	11	9	0	71	20	125
2017	HR-02	28	46	7	9	11	0	73	20	56
2017	HR-03	19	51	7	14	9	0	70	23	42
2017	HR-04	10	35	36	10	8	0	46	18	11
2014	HR	20	38	11	21	11	0	58	32	123
2014	HR-02	21	35	11	24	9	0	56	33	45
2014	HR-03	11	40	9	21	19	0	52	39	44
2014	HR-04	20	35	33	6	7	0	55	12	14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	39	30	15	12	3	0	69	15	157
2020	HR-02	41	26	21	11	1	0	67	12	68
2020	HR-03	41	35	9	10	6	0	75	16	53
2020	HR-04	22	39	20	20	0	0	61	20	16
2019	HR	41	32	9	9	8	1	73	17	154
2019	HR-02	42	31	10	6	10	0	73	17	75
2019	HR-03	44	33	10	9	4	0	77	13	47
2019	HR-04	48	15	7	15	9	6	67	25	13
2018	HR	39	36	12	10	4	0	75	14	150
2018	HR-02	32	40	11	11	6	0	72	17	62
2018	HR-03	44	31	19	4	2	0	75	6	46
2018	HR-04	30	48	7	15	0	0	78	15	12
2017	HR	30	32	20	10	8	0	62	18	125
2017	HR-02	35	37	11	7	9	0	73	16	56
2017	HR-03	23	37	18	14	7	0	60	21	42
2017	HR-04	21	8	46	25	0	0	29	25	11
2014	HR	28	43	13	12	5	0	70	17	123
2014	HR-02	30	46	7	11	7	0	76	18	45
2014	HR-03	20	36	19	19	7	0	56	26	44
2014	HR-04	13	68	6	13	0	0	81	13	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	32	38	14	13	3	0	1	70	16	155
2020	HR-02	34	43	11	10	1	0	0	77	11	68
2020	HR-03	28	32	18	15	6	0	0	61	21	53
2020	HR-04	12	35	19	28	7	0	0	47	34	15
2019	HR	36	34	12	12	5	0	1	71	17	153
2019	HR-02	36	42	5	12	4	0	0	78	16	75
2019	HR-03	34	25	16	20	3	0	2	60	24	48
2019	HR-04	34	21	22	7	16	0	0	54	24	13
2018	HR	24	46	11	12	7	1	1	71	19	150
2018	HR-02	21	47	16	11	3	0	2	69	14	62
2018	HR-03	21	40	10	12	16	2	0	61	29	46
2018	HR-04	18	76	6	0	0	0	0	94	0	12
2017	HR	25	44	12	12	6	1	0	70	18	125
2017	HR-02	28	51	9	7	5	0	0	79	12	56
2017	HR-03	19	46	9	16	10	0	0	65	26	42
2017	HR-04	18	27	28	28	0	0	0	44	28	11
2014	HR	19	42	19	11	8	1	0	62	19	123
2014	HR-02	13	52	13	11	9	2	0	67	20	45
2014	HR-03	11	33	30	11	14	0	0	44	25	44
2014	HR-04	22	54	12	12	0	0	0	76	12	14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	18	43	19	14	4	2	0	62	18	156
2020	HR-02	18	40	24	17	1	0	0	59	18	68
2020	HR-03	14	51	15	5	9	5	0	69	15	53
2020	HR-04	15	45	13	20	6	0	0	61	26	16
2019	HR	23	47	12	12	3	2	1	72	15	155
2019	HR-02	23	48	14	8	4	2	1	73	12	75
2019	HR-03	23	44	16	11	2	3	0	70	14	48
2019	HR-04	28	33	9	30	0	0	0	62	30	13
2018	HR	22	42	18	8	6	3	0	66	15	148
2018	HR-02	15	52	19	7	6	2	0	67	13	61
2018	HR-03	19	34	23	12	9	4	0	55	22	46
2018	HR-04	18	48	28	0	6	0	0	66	6	12
2017	HR	16	45	18	11	6	5	0	64	17	125
2017	HR-02	14	54	16	9	4	4	0	71	13	56
2017	HR-03	12	37	23	14	10	4	0	51	25	42
2017	HR-04	18	39	28	7	8	0	0	57	15	11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	26	11	8	1	1	1	79	10	157
2020	HR-02	53	27	13	3	2	2	0	82	5	68
2020	HR-03	55	24	7	13	2	0	0	79	15	53
2020	HR-04	42	33	6	19	0	0	0	74	19	16
2019	HR	52	25	11	8	4	0	1	77	12	153
2019	HR-02	52	30	12	4	3	0	0	82	7	75
2019	HR-03	57	20	6	17	0	0	0	77	17	46
2019	HR-04	56	15	7	0	16	0	6	75	17	13
2018	HR	51	24	12	8	4	1	0	76	12	149
2018	HR-02	50	28	13	5	3	2	0	79	8	62
2018	HR-03	48	17	17	16	2	0	0	65	18	45
2018	HR-04	51	28	6	0	15	0	0	79	15	12
2017	HR	44	35	8	10	2	1	1	80	12	125
2017	HR-02	45	34	11	7	2	2	0	80	9	56
2017	HR-03	44	35	5	10	4	0	2	81	14	42
2017	HR-04	27	47	7	18	0	0	0	74	18	11
2014	HR	38	41	8	5	5	1	2	81	10	123
2014	HR-02	39	48	4	4	2	0	2	89	7	45
2014	HR-03	33	32	9	11	9	2	2	69	22	44
2014	HR-04	32	61	0	0	7	0	0	93	7	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	41	27	18	6	6	0	1	69	13	157
2020	HR-02	58	19	17	3	1	0	2	78	5	68
2020	HR-03	27	28	19	9	14	0	2	57	24	53
2020	HR-04	31	37	19	6	6	0	0	68	13	16
2019	HR	40	30	14	6	9	0	2	71	15	155
2019	HR-02	46	34	9	7	1	0	3	82	9	75
2019	HR-03	32	28	11	5	21	0	2	61	27	48
2019	HR-04	51	16	26	0	7	0	0	67	7	13
2018	HR	36	32	13	7	10	1	1	69	18	149
2018	HR-02	39	34	15	6	1	3	2	77	8	61
2018	HR-03	22	32	17	6	23	0	0	54	29	46
2018	HR-04	47	34	12	6	0	0	0	81	6	12
2017	HR	33	31	17	8	8	1	2	66	16	125
2017	HR-02	35	31	20	7	5	2	0	67	12	56
2017	HR-03	21	37	16	9	16	0	0	58	26	42
2017	HR-04	40	39	10	10	0	0	0	79	10	11
2014	HR	36	29	20	9	5	0	1	66	14	123
2014	HR-02	33	41	15	4	4	0	2	76	9	45
2014	HR-03	32	23	19	16	9	0	2	55	26	44
2014	HR-04	40	35	25	0	0	0	0	75	0	14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	46	54	156
2020	HR-02	49	51	67
2020	HR-03	47	53	53
2020	HR-04	43	57	16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	64	12	9	2	1	7	5	86	3	157
2020	HR-02	67	10	10	3	0	7	3	86	3	68
2020	HR-03	62	17	3	0	2	5	11	94	3	53
2020	HR-04	60	6	14	7	0	13	0	76	8	16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	HR	8	55	37	157
2020	HR-02	11	54	36	68
2020	HR-03	6	67	27	53
2020	HR-04	6	52	42	16
2019	HR	13	56	31	155
2019	HR-02	20	48	32	75
2019	HR-03	6	73	21	48
2019	HR-04	22	49	28	13
2018	HR	17	50	33	150
2018	HR-02	21	52	27	62
2018	HR-03	6	61	34	46
2018	HR-04	12	60	28	12
2017	HR	16	62	22	125
2017	HR-02	11	67	22	56
2017	HR-03	16	68	16	42
2017	HR-04	25	46	29	11
2014	HR	13	60	27	123
2014	HR-02	9	76	15	45
2014	HR-03	11	52	36	44
2014	HR-04	31	49	20	14

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	HR	28	9	9	9	38	9	12
2019	HR	10	10	29	14	28	10	21
2019	HR-02	7	14	26	19	26	7	15
2018	HR	18	27	7	10	30	7	27
2018	HR-02	0	25	8	15	36	15	12
2017	HR	29	16	35	16	0	4	19
2014	HR	17	29	36	6	9999	12	15

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	53	35	10	2	1	0	87	3	157
2020	HR-02	52	36	12	0	0	0	88	0	68
2020	HR-03	50	31	12	6	2	0	81	8	53
2020	HR-04	54	46	0	0	0	0	100	0	16
2019	HR	52	36	7	4	1	0	88	5	154
2019	HR-02	48	36	12	2	1	0	85	4	75
2019	HR-03	57	34	2	5	2	0	91	7	47
2019	HR-04	63	37	0	0	0	0	100	0	13
2018	HR	51	30	9	9	1	0	81	10	150
2018	HR-02	50	33	5	9	3	0	83	13	62
2018	HR-03	45	32	8	15	0	0	77	15	46
2018	HR-04	58	6	36	0	0	0	64	0	12
2017	HR	45	40	10	3	2	0	85	5	125
2017	HR-02	41	48	7	4	0	0	89	4	56
2017	HR-03	37	46	10	0	6	0	84	6	42
2017	HR-04	57	28	15	0	0	0	85	0	11
2014	HR	43	44	5	5	2	1	88	7	122
2014	HR-02	39	44	6	9	0	2	84	9	45
2014	HR-03	34	50	7	5	5	0	84	9	44
2014	HR-04	62	38	0	0	0	0	100	0	14

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	23	47	15	11	3	1	71	14	157
2020	HR-02	22	48	16	11	2	1	71	13	68
2020	HR-03	17	53	16	10	4	0	69	14	53
2020	HR-04	29	26	19	20	6	0	55	26	16
2019	HR	34	45	8	10	2	0	79	12	155
2019	HR-02	37	48	3	10	1	0	85	11	75
2019	HR-03	36	44	9	8	2	0	80	10	48
2019	HR-04	28	35	21	16	0	0	63	16	13
2018	HR	25	47	13	11	1	2	74	13	146
2018	HR-02	25	51	14	5	2	3	79	7	61
2018	HR-03	16	56	10	17	2	0	72	19	45
2018	HR-04	18	33	36	13	0	0	51	13	12
2017	HR	25	49	15	9	2	0	74	11	125
2017	HR-02	28	59	10	4	0	0	87	4	56
2017	HR-03	21	42	19	15	2	0	63	18	42
2017	HR-04	10	44	19	18	8	0	55	26	11
2014	HR	18	45	16	11	10	0	63	20	123
2014	HR-02	15	46	22	11	7	0	61	17	45
2014	HR-03	11	52	12	11	14	0	63	25	44
2014	HR-04	23	39	12	12	13	0	62	25	14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	9	19	35	19	13	1	3	34	29	156
2020	HR-02	6	14	34	23	19	1	3	43	21	68
2020	HR-03	9	16	44	22	5	0	4	28	26	53
2020	HR-04	19	37	26	0	11	0	7	12	60	16
2019	HR	4	21	39	23	12	1	1	36	25	155
2019	HR-02	1	20	43	21	13	1	0	34	22	75
2019	HR-03	6	18	39	26	10	0	2	36	25	48
2019	HR-04	13	13	16	36	21	0	0	57	27	13
2018	HR	8	21	46	19	6	1	1	25	29	148
2018	HR-02	3	22	49	21	5	0	0	26	25	62
2018	HR-03	12	19	41	20	6	0	2	27	32	46
2017	HR	5	24	40	19	4	1	6	25	32	125
2017	HR-02	2	25	48	18	2	2	3	21	28	56
2017	HR-03	12	29	35	12	2	0	10	16	45	42
2017	HR-04	8	17	39	15	21	0	0	36	25	11
2014	HR	23	30	33	8	5	1	1	14	53	123
2014	HR-02	22	32	37	2	4	2	0	7	55	45
2014	HR-03	30	26	34	7	4	0	0	11	55	44
2014	HR-04	13	31	12	35	0	0	8	38	48	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	10	16	31	27	12	3	1	41	27	154
2020	HR-02	10	17	31	26	11	4	2	39	28	68
2020	HR-03	10	18	36	18	13	3	2	33	29	52
2020	HR-04	13	20	30	31	7	0	0	37	32	16
2019	HR	7	17	23	31	21	1	1	53	24	153
2019	HR-02	9	11	20	35	23	0	1	59	20	74
2019	HR-03	3	17	26	29	25	0	0	54	21	48
2019	HR-04	0	24	19	41	16	0	0	57	24	13
2018	HR	5	15	38	30	8	3	1	40	20	148
2018	HR-02	4	7	40	35	9	3	1	46	12	62
2018	HR-03	7	17	37	25	8	5	2	35	25	46
2017	HR	8	17	35	24	10	0	5	37	26	125
2017	HR-02	4	12	43	22	16	0	3	39	16	56
2017	HR-03	11	26	35	19	2	0	6	23	40	42
2017	HR-04	17	18	36	18	0	0	10	20	40	11
2014	HR	27	27	30	8	5	1	3	13	56	123
2014	HR-02	26	33	33	0	4	2	2	4	62	45
2014	HR-03	30	25	34	7	4	0	0	11	55	44
2014	HR-04	12	32	20	19	0	0	17	23	53	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	11	17	37	22	12	1	1	34	28	157
2020	HR-02	8	11	43	25	11	1	1	37	19	68
2020	HR-03	11	18	37	17	14	0	2	32	30	53
2020	HR-04	19	18	31	25	7	0	0	32	37	16
2019	HR	14	18	36	18	10	3	1	29	34	155
2019	HR-02	14	15	40	19	8	2	1	29	29	75
2019	HR-03	6	20	37	21	11	4	0	34	27	48
2019	HR-04	9	21	34	15	22	0	0	37	29	13
2018	HR	10	23	31	24	7	4	1	32	35	148
2018	HR-02	8	38	29	16	6	2	1	23	47	62
2018	HR-03	13	14	30	25	8	11	0	37	29	46
2017	HR	14	24	38	18	2	2	3	21	40	125
2017	HR-02	14	25	40	16	4	0	2	20	40	56
2017	HR-03	8	32	35	20	0	2	2	21	42	42
2017	HR-04	36	7	21	25	0	10	0	28	48	11
2014	HR	34	17	29	12	6	0	2	18	52	123
2014	HR-02	37	20	30	9	0	0	4	9	60	45
2014	HR-03	34	16	28	14	9	0	0	22	50	44
2014	HR-04	34	7	33	12	6	0	8	20	44	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	3	12	22	38	24	0	1	62	15	157
2020	HR-02	2	5	16	44	34	0	0	77	7	68
2020	HR-03	3	15	31	32	17	0	2	50	18	53
2020	HR-04	6	26	20	36	11	0	0	47	33	16
2019	HR	4	9	28	34	22	1	2	57	13	155
2019	HR-02	3	8	20	40	28	1	0	69	11	75
2019	HR-03	4	10	36	29	19	2	2	49	14	48
2019	HR-04	0	7	34	45	13	0	0	58	7	13
2018	HR	2	12	29	37	18	1	1	56	15	147
2018	HR-02	0	15	20	41	20	3	0	63	16	61
2018	HR-03	2	18	42	20	16	0	2	37	20	46
2017	HR	6	8	35	36	11	0	3	49	15	124
2017	HR-02	5	7	29	46	11	0	2	58	13	55
2017	HR-03	9	14	42	25	10	0	0	35	23	42
2017	HR-04	0	0	38	34	17	0	10	57	0	11
2014	HR	13	19	29	21	14	0	4	36	34	123
2014	HR-02	18	9	26	24	17	0	6	44	28	45
2014	HR-03	9	28	39	11	11	0	2	23	37	44
2014	HR-04	7	12	28	32	12	0	8	48	21	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	21	21	27	13	14	2	3	28	43	155
2020	HR-02	15	21	28	13	18	3	3	32	38	67
2020	HR-03	23	27	26	10	8	2	5	19	53	52
2020	HR-04	32	19	20	13	16	0	0	29	51	16
2019	HR	17	20	27	15	17	1	2	33	38	154
2019	HR-02	12	15	33	15	22	1	1	38	29	75
2019	HR-03	18	27	20	16	14	2	2	31	48	47
2019	HR-04	27	22	28	22	0	0	0	22	50	13
2018	HR	20	17	33	13	12	2	2	27	39	147
2018	HR-02	9	26	35	11	14	2	2	27	37	61
2018	HR-03	31	14	33	8	8	5	2	18	47	45
2017	HR	21	19	35	13	6	2	4	20	43	125
2017	HR-02	21	14	44	15	3	2	2	19	36	56
2017	HR-03	26	30	32	5	0	5	2	5	60	42
2017	HR-04	16	20	10	26	17	0	10	48	40	11
2014	HR	35	24	22	6	10	1	3	17	61	123
2014	HR-02	35	22	24	9	2	0	9	12	62	45
2014	HR-03	44	25	20	6	4	0	0	10	69	44
2014	HR-04	19	19	39	0	15	8	0	16	41	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	13	28	31	17	5	1	51	20	155
2020	HR-02	4	13	26	25	22	8	2	51	20	66
2020	HR-03	6	13	30	30	14	4	2	46	21	53
2020	HR-04	13	6	20	54	7	0	0	61	20	16
2019	HR	5	19	25	30	20	1	1	51	24	155
2019	HR-02	6	18	22	25	27	0	1	53	25	75
2019	HR-03	6	13	22	42	15	2	0	59	19	48
2019	HR-04	0	15	35	42	0	0	9	46	16	13
2018	HR	9	12	28	32	13	3	2	48	23	147
2018	HR-02	4	14	24	36	17	3	2	56	19	62
2018	HR-03	7	10	31	33	11	7	2	48	18	45
2017	HR	9	17	28	26	13	2	6	42	28	124
2017	HR-02	3	11	22	31	23	2	9	60	16	56
2017	HR-03	14	29	33	22	0	0	2	23	44	42
2017	HR-04	19	9	40	20	12	0	0	31	28	10
2014	HR	18	23	32	10	11	1	4	23	43	123
2014	HR-02	13	28	37	11	4	2	4	16	44	45
2014	HR-03	21	23	41	0	13	0	2	13	45	44
2014	HR-04	19	12	33	8	19	0	8	30	34	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	11	17	37	20	11	1	3	33	29	157
2020	HR-02	7	12	50	15	13	3	0	29	20	68
2020	HR-03	14	19	30	22	10	0	4	34	34	53
2020	HR-04	13	20	14	43	11	0	0	54	32	16
2019	HR	11	26	29	22	10	1	2	33	37	155
2019	HR-02	11	26	29	19	14	0	1	34	37	75
2019	HR-03	6	25	30	27	6	4	2	35	33	48
2019	HR-04	0	16	48	35	0	0	0	35	16	13
2018	HR	10	23	32	22	8	2	1	31	35	148
2018	HR-02	8	26	37	16	9	3	0	27	35	62
2018	HR-03	14	22	26	26	6	2	5	34	38	46
2017	HR	13	25	38	11	5	3	5	18	41	125
2017	HR-02	5	32	36	16	5	2	4	23	39	56
2017	HR-03	17	21	45	11	0	2	4	11	40	42
2017	HR-04	36	7	29	7	10	0	10	19	48	11
2014	HR	28	23	29	7	8	2	4	16	53	123
2014	HR-02	31	24	30	9	2	2	2	11	57	45
2014	HR-03	32	30	25	4	8	0	0	13	62	44
2014	HR-04	19	7	38	13	6	8	8	24	31	14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	5	16	44	24	9	1	1	34	22	154
2020	HR-02	2	13	54	21	6	3	0	29	16	66
2020	HR-03	4	22	40	23	9	0	2	33	27	53
2020	HR-04	13	6	26	39	16	0	0	55	19	16
2019	HR	9	27	41	10	10	1	1	21	37	155
2019	HR-02	8	19	49	9	14	1	0	23	27	75
2019	HR-03	10	39	33	13	3	0	0	17	50	48
2019	HR-04	7	15	48	6	24	0	0	29	22	13

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	11	36	23	17	11	2	0	48	29	157
2020	HR-02	8	33	27	17	11	4	0	43	29	68
2020	HR-03	8	36	21	20	14	2	0	45	34	53
2020	HR-04	23	20	20	26	13	0	0	42	38	16
2019	HR	11	39	18	16	12	3	1	52	30	155
2019	HR-02	11	41	15	14	13	5	1	55	29	75
2019	HR-03	12	34	24	15	13	2	0	47	29	48
2019	HR-04	6	22	16	34	16	0	6	30	53	13

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	53	21	9	11	3	2	0	76	15	157
2020	HR-02	57	24	10	5	1	2	0	83	7	68
2020	HR-03	46	24	7	21	2	0	0	70	23	53
2020	HR-04	48	14	13	6	19	0	0	61	26	16
2019	HR	47	29	9	9	7	1	0	76	15	155
2019	HR-02	50	26	5	9	10	0	0	76	19	75
2019	HR-03	45	31	12	10	2	0	0	76	12	48
2019	HR-04	21	36	13	13	16	0	0	57	30	13
2018	HR	38	25	14	11	9	2	1	65	20	148
2018	HR-02	33	35	15	9	5	3	0	70	14	62
2018	HR-03	34	31	11	15	8	2	0	66	23	46
2017	HR	32	39	9	6	9	3	2	75	16	125
2017	HR-02	28	49	7	5	7	4	0	80	13	56
2017	HR-03	35	37	14	2	9	2	0	74	12	42
2017	HR-04	29	25	10	7	28	0	0	54	36	11
2014	HR	43	32	11	7	5	2	0	76	13	122
2014	HR-02	50	31	15	4	0	0	0	80	4	45
2014	HR-03	45	23	9	11	7	5	0	71	19	44
2014	HR-04	28	53	0	0	19	0	0	81	19	13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	57	30	5	8	1	1	0	87	8	155
2020	HR-02	66	25	4	3	0	2	0	93	3	67
2020	HR-03	43	39	4	12	2	0	0	82	14	52
2020	HR-04	48	27	6	19	0	0	0	74	19	16
2019	HR	57	28	8	4	4	0	0	84	7	155
2019	HR-02	62	24	6	1	7	0	0	86	8	75
2019	HR-03	52	30	10	6	2	0	0	82	8	48
2019	HR-04	36	36	15	13	0	0	0	72	13	13
2018	HR	47	35	8	6	2	1	1	83	9	149
2018	HR-02	42	41	9	6	2	0	0	83	8	62
2018	HR-03	40	44	6	7	2	2	0	85	8	46
2018	HR-04	72	13	15	0	0	0	0	85	0	12
2017	HR	46	35	5	10	5	0	0	81	14	124
2017	HR-02	43	43	2	9	4	0	0	86	12	56
2017	HR-03	47	37	4	5	7	0	0	84	12	42
2017	HR-04	23	27	12	39	0	0	0	49	39	10
2014	HR	54	37	5	3	1	0	0	91	4	123
2014	HR-02	56	39	2	2	0	0	0	96	2	45
2014	HR-03	54	32	7	5	2	0	0	86	7	44
2014	HR-04	41	47	12	0	0	0	0	88	0	14

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	32	14	5	1	1	0	81	5	157
2020	HR-02	51	30	11	5	0	2	0	83	6	68
2020	HR-03	45	36	16	2	2	0	0	81	3	53
2020	HR-04	48	33	13	7	0	0	0	80	7	16
2019	HR	48	33	12	5	1	1	1	82	6	155
2019	HR-02	50	30	10	7	1	1	0	81	9	75
2019	HR-03	49	33	12	6	0	0	0	83	6	48
2019	HR-04	34	42	24	0	0	0	0	76	0	13
2018	HR	36	44	14	2	2	2	1	82	3	149
2018	HR-02	35	43	17	1	0	3	0	81	1	62
2018	HR-03	34	51	9	2	2	2	0	87	4	46
2018	HR-04	37	41	22	0	0	0	0	78	0	12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	32	45	12	9	1	1	0	78	10	156
2020	HR-02	31	47	12	9	0	1	0	78	9	67
2020	HR-03	24	53	11	8	4	0	0	77	12	53
2020	HR-04	36	25	20	13	0	6	0	65	14	16
2019	HR	36	39	9	11	3	2	0	77	14	154
2019	HR-02	44	36	4	13	1	2	0	81	15	75
2019	HR-03	28	45	16	8	0	2	0	76	8	47
2019	HR-04	19	35	16	13	16	0	0	54	30	13
2018	HR	33	42	13	8	1	3	0	78	9	150
2018	HR-02	31	41	21	5	0	3	0	74	5	62
2018	HR-03	19	52	10	15	2	2	0	73	17	46
2018	HR-04	30	49	0	15	0	6	0	84	16	12
2017	HR	25	52	10	7	2	3	1	80	9	125
2017	HR-02	31	50	7	5	4	4	0	83	9	56
2017	HR-03	14	60	14	4	2	2	2	78	7	42
2017	HR-04	29	28	8	28	0	7	0	61	30	11
2014	HR	28	39	18	7	2	6	1	72	9	123
2014	HR-02	39	33	20	2	0	4	2	76	2	45
2014	HR-03	13	39	25	12	5	7	0	55	17	44
2014	HR-04	34	53	7	7	0	0	0	87	7	14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	41	17	5	1	4	1	75	7	157
2020	HR-02	24	43	28	3	0	2	0	68	3	68
2020	HR-03	23	46	10	11	2	8	0	75	14	53
2020	HR-04	55	25	7	0	6	6	0	86	7	16
2019	HR	38	33	11	10	2	5	1	75	12	154
2019	HR-02	39	30	10	13	1	5	1	73	16	75
2019	HR-03	36	34	16	8	0	4	2	75	9	48
2019	HR-04	25	51	7	7	9	0	0	76	16	13
2018	HR	30	40	16	4	3	5	1	74	8	150
2018	HR-02	26	37	22	5	3	8	0	67	9	62
2018	HR-03	15	48	16	6	7	6	2	69	13	46
2018	HR-04	18	61	15	6	0	0	0	79	6	12
2017	HR	26	38	18	6	3	8	2	70	10	124
2017	HR-02	29	41	14	4	4	9	0	77	8	56
2017	HR-03	16	39	26	4	5	7	2	61	10	42
2017	HR-04	28	36	8	28	0	0	0	64	28	11
2014	HR	29	42	18	4	2	5	0	75	6	123
2014	HR-02	26	41	24	2	2	4	0	70	5	45
2014	HR-03	18	36	23	9	2	12	0	61	13	44
2014	HR-04	27	51	22	0	0	0	0	78	0	14

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	49	39	7	4	1	0	88	5	156
2020	HR-02	52	42	4	2	0	0	94	2	68
2020	HR-03	46	35	8	7	4	0	81	11	53
2020	HR-04	38	48	7	7	0	0	86	7	15
2019	HR	52	30	9	7	2	0	82	9	154
2019	HR-02	56	25	13	4	3	0	80	7	74
2019	HR-03	42	43	8	7	0	0	84	7	48
2019	HR-04	62	15	7	16	0	0	76	16	13
2018	HR	41	39	12	7	2	1	80	8	150
2018	HR-02	45	38	12	2	2	1	84	3	62
2018	HR-03	23	48	14	10	4	0	72	14	46
2018	HR-04	45	34	6	15	0	0	79	15	12
2017	HR	41	38	9	10	2	0	79	12	124
2017	HR-02	41	42	4	9	4	0	83	13	55
2017	HR-03	39	41	14	5	2	0	79	7	42
2017	HR-04	37	18	17	28	0	0	54	28	11
2014	HR	38	39	9	8	7	0	77	14	123
2014	HR-02	39	46	7	9	0	0	85	9	45
2014	HR-03	29	34	16	12	9	0	63	21	44
2014	HR-04	35	46	0	6	13	0	81	19	14

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	27	5	5	2	9	3	86	8	156
2020	HR-02	48	29	6	3	2	9	3	88	6	67
2020	HR-03	43	28	6	9	2	9	2	81	12	53
2020	HR-04	54	26	0	7	0	7	6	92	8	16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	36	20	9	4	7	1	65	14	157
2020	HR-02	16	38	27	7	6	6	0	58	14	68
2020	HR-03	20	37	19	14	2	8	0	62	17	53
2020	HR-04	44	30	6	6	6	6	0	80	14	16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	45	35	8	6	1	4	1	85	7	157
2020	HR-02	40	38	9	5	2	5	2	84	7	68
2020	HR-03	42	35	9	10	0	2	2	80	11	53
2020	HR-04	54	26	6	6	0	7	0	86	7	16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	27	30	16	12	4	9	3	64	18	157
2020	HR-02	29	29	20	7	1	8	5	67	9	68
2020	HR-03	22	29	13	17	6	11	2	59	27	53
2020	HR-04	11	33	20	19	13	5	0	46	34	16
2019	HR	28	28	15	7	9	9	4	64	19	154
2019	HR-02	27	26	11	5	14	12	5	64	23	75
2019	HR-03	28	26	22	12	4	8	0	59	18	47
2019	HR-04	7	40	24	15	9	6	0	50	25	13
2018	HR	18	36	16	10	7	8	5	62	20	149
2018	HR-02	19	38	13	11	9	10	0	64	22	62
2018	HR-03	22	34	19	9	2	7	7	65	12	46
2018	HR-04	6	47	15	15	0	11	6	65	18	12
2017	HR	22	29	13	9	10	7	9	61	24	125
2017	HR-02	20	37	11	5	12	6	8	67	20	56
2017	HR-03	20	24	16	9	9	10	12	56	23	42
2017	HR-04	18	25	10	25	10	10	0	49	40	11
2014	HR	31	32	15	7	2	5	8	73	10	123
2014	HR-02	35	26	18	2	0	8	11	76	3	45
2014	HR-03	20	25	21	11	7	5	11	53	22	44
2014	HR-04	20	62	6	12	0	0	0	82	12	14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	41	12	11	3	3	0	73	14	156
2020	HR-02	28	40	15	9	3	5	0	72	13	68
2020	HR-03	29	35	16	15	4	0	0	64	20	53
2020	HR-04	18	69	0	6	0	7	0	93	7	16
2019	HR	30	35	13	8	6	6	2	71	15	155
2019	HR-02	30	32	13	12	7	5	1	66	20	75
2019	HR-03	30	40	15	3	4	6	2	76	8	48
2019	HR-04	35	22	7	15	6	15	0	67	25	13
2018	HR	28	37	12	11	10	2	0	66	22	146
2018	HR-02	19	36	17	14	10	3	0	57	25	61
2018	HR-03	28	38	6	12	13	2	0	68	26	45
2018	HR-04	26	34	20	0	20	0	0	60	20	12
2017	HR	30	34	12	11	7	4	2	68	19	125
2017	HR-02	29	34	11	11	9	7	0	67	21	56
2017	HR-03	26	36	17	12	5	2	2	65	17	42
2017	HR-04	26	38	8	10	18	0	0	64	28	11
2014	HR	34	35	12	10	5	4	1	72	16	123
2014	HR-02	30	37	18	9	2	4	0	70	11	45
2014	HR-03	29	37	9	11	9	5	0	69	22	44
2014	HR-04	28	47	0	19	7	0	0	75	25	14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	44	19	9	2	2	0	69	11	156
2020	HR-02	25	40	26	4	2	3	0	67	6	67
2020	HR-03	15	44	16	19	4	2	0	60	23	53
2020	HR-04	29	59	13	0	0	0	0	87	0	16
2019	HR	28	38	21	8	3	2	1	67	12	154
2019	HR-02	33	37	19	8	3	0	0	70	11	75
2019	HR-03	28	32	26	4	4	6	0	64	9	47
2019	HR-04	13	42	22	22	0	0	0	55	22	13
2018	HR	21	35	27	12	3	1	0	57	16	147
2018	HR-02	22	32	34	10	2	2	0	54	12	60
2018	HR-03	10	40	33	14	4	0	0	49	18	46
2018	HR-04	11	40	28	6	15	0	0	51	21	12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	25	22	14	12	10	15	2	57	26	156
2020	HR-02	26	21	16	10	9	17	0	57	23	68
2020	HR-03	19	22	14	14	12	15	4	51	32	52
2020	HR-04	24	20	13	19	13	11	0	49	36	16
2019	HR	21	27	13	13	12	8	5	56	29	154
2019	HR-02	24	26	16	11	11	8	4	57	26	74
2019	HR-03	21	25	14	19	8	13	0	52	31	48
2019	HR-04	15	36	0	13	22	7	6	59	41	13
2018	HR	20	26	19	10	13	12	0	53	26	148
2018	HR-02	18	26	17	10	14	15	0	52	28	61
2018	HR-03	18	32	12	14	8	16	0	60	26	46
2018	HR-04	11	19	43	0	20	6	0	32	22	12
2017	HR	23	20	16	16	15	8	2	48	35	124
2017	HR-02	26	19	16	15	15	9	0	49	33	55
2017	HR-03	15	27	14	16	16	7	5	48	36	42
2017	HR-04	10	8	21	28	33	0	0	18	61	11
2014	HR	17	17	14	20	14	17	0	42	41	123
2014	HR-02	15	11	24	15	9	26	0	35	33	45
2014	HR-03	15	20	14	18	19	14	0	41	43	44
2014	HR-04	13	28	0	31	19	8	0	45	55	14

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	20	49	7	20	4	70	23	157
2020	HR-02	20	53	12	14	2	72	16	68
2020	HR-03	16	46	3	31	4	62	35	53
2020	HR-04	25	43	0	26	6	68	32	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	25	40	13	16	6	65	22	157
2020	HR-02	31	39	13	12	4	70	16	68
2020	HR-03	20	41	9	24	6	61	30	53
2020	HR-04	22	33	13	20	13	55	32	16
2019	HR	39	33	6	17	5	72	22	154
2019	HR-02	43	42	5	8	3	84	10	75
2019	HR-03	36	26	8	20	11	62	31	48
2019	HR-04	53	14	0	33	0	67	33	12
2017	HR	27	37	9	18	8	64	26	125
2017	HR-02	32	39	11	16	2	71	18	56
2017	HR-03	22	32	12	23	12	53	35	42
2017	HR-04	7	37	7	28	21	44	49	11
2014	HR	31	43	9	11	5	74	17	123
2014	HR-02	28	45	11	15	0	74	15	45
2014	HR-03	29	48	5	7	12	77	19	44
2014	HR-04	34	39	8	13	6	73	19	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	40	37	9	12	2	1	77	14	156
2020	HR-02	47	38	9	6	0	0	84	6	68
2020	HR-03	34	31	10	20	6	0	64	26	52
2020	HR-04	22	45	13	19	0	0	67	19	16
2019	HR	43	36	9	10	1	0	80	11	155
2019	HR-02	44	38	9	8	1	0	81	10	75
2019	HR-03	45	39	8	6	2	0	85	7	48
2019	HR-04	48	29	0	24	0	0	76	24	13
2017	HR	40	42	11	5	1	1	83	6	125
2017	HR-02	42	49	5	2	0	2	93	2	56
2017	HR-03	33	40	18	7	2	0	73	9	42
2017	HR-04	26	36	17	21	0	0	62	21	11
2014	HR	41	42	11	4	1	1	84	5	123
2014	HR-02	37	43	11	7	0	2	82	7	45
2014	HR-03	41	36	16	5	2	0	77	7	44
2014	HR-04	47	46	7	0	0	0	93	0	14

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	72	16	6	6	0	0	88	6	156
2020	HR-02	72	13	8	8	0	0	85	8	68
2020	HR-03	70	19	4	7	0	0	89	7	52
2020	HR-04	67	19	7	6	0	0	87	6	16
2017	HR	57	30	6	6	1	0	88	7	125
2017	HR-02	58	29	5	9	0	0	87	9	56
2017	HR-03	51	37	8	5	0	0	88	5	42
2017	HR-04	66	27	0	7	0	0	93	7	11
2014	HR	58	26	11	5	1	1	84	5	123
2014	HR-02	52	29	13	4	0	2	82	4	45
2014	HR-03	52	34	9	5	0	0	86	5	44
2014	HR-04	72	22	0	7	0	0	93	7	14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	64	22	9	1	2	2	1	88	3	156
2020	HR-02	68	20	7	1	3	0	2	89	4	68
2020	HR-03	61	25	10	2	2	2	0	87	3	53
2020	HR-04	54	32	14	0	0	0	0	86	0	16
2019	HR	63	20	8	3	2	2	1	86	6	153
2019	HR-02	65	19	11	1	1	1	1	86	3	74
2019	HR-03	58	27	6	3	4	2	0	87	7	48
2019	HR-04	51	30	7	6	0	6	0	86	6	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	11	89	157
2020	HR-03	14	86	53
2019	HR	14	86	155
2019	HR-02	15	85	75
2019	HR-03	12	88	48
2018	HR	9	91	150

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	72	28	21

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	29	71	18
2019	HR	53	47	21
2019	HR-02	53	47	11
2018	HR	53	47	12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	HR	100	18
2019	HR	100	21
2019	HR-02	100	11
2018	HR	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	HR	100	18
2019	HR	100	21
2019	HR-02	100	11
2018	HR	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	HR	100	21
2019	HR-02	100	11
2018	HR	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	0	100	18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	35	65	18
2019	HR	25	75	21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	33	67	18
2019	HR	28	72	21
2019	HR-02	55	45	11
2018	HR	42	58	12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	49	51	18
2019	HR	51	49	21
2019	HR-02	43	57	11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	38	62	18
2019	HR	39	61	21
2018	HR	32	68	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	25	75	18
2019	HR	28	72	21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	35	65	18
2019	HR	48	52	21
2019	HR-02	45	55	11
2018	HR	44	56	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	HR	100	18
2019	HR	100	21
2019	HR-02	100	11
2018	HR	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	0	100	18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	33	67	18
2019	HR	29	71	21
2019	HR-02	45	55	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	69	31	18
2019	HR	71	29	21

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	42	58	18
2019	HR	25	75	21

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR	0	100	12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR	0	100	12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	HR	100	18
2019	HR	100	21
2019	HR-02	100	11
2018	HR	100	12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR	0	100	12

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	51	49	18
2019	HR	29	71	21

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	0	100	18

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	0	100	18
2018	HR	0	100	12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR	0	100	12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR	0	100	12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HR	0	100	12

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	27	73	18

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	31	69	18
2019	HR	37	63	21
2019	HR-02	45	55	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	0	100	18
2018	HR	0	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	40	60	18
2019	HR	61	39	21
2019	HR-02	51	49	11
2018	HR	66	34	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	10	17	18	10	1	37	8	48	19	157
2020	HR-02	11	9	17	7	0	44	12	46	15	68
2020	HR-03	9	24	19	12	2	30	4	51	21	53
2020	HR-04	0	18	20	26	0	37	0	28	41	16
2019	HR	7	17	17	8	7	34	10	42	28	154
2019	HR-02	7	9	17	10	8	40	9	31	35	74
2019	HR-03	12	21	19	3	6	32	7	53	16	48
2019	HR-04	7	35	15	13	15	15	0	49	33	13
2018	HR	9	19	16	9	7	31	8	46	27	149
2018	HR-02	6	17	25	10	8	31	3	35	27	61
2018	HR-03	2	18	10	11	12	36	12	38	43	46
2018	HR-04	19	47	0	15	6	13	0	76	24	12
2017	HR	7	18	15	7	12	28	12	43	32	125
2017	HR-02	10	12	20	7	7	36	7	40	25	56
2017	HR-03	2	21	10	10	9	30	18	44	37	42
2017	HR-04	21	0	20	0	52	8	0	22	56	11
2014	HR	8	17	22	9	1	33	10	44	17	123
2014	HR-02	11	9	24	4	0	35	17	41	9	45
2014	HR-03	0	20	21	14	0	35	11	37	25	44
2014	HR-04	24	13	31	19	0	13	0	42	22	14

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	26	34	17	10	1	9	2	68	13	157
2020	HR-02	29	29	18	8	0	12	4	69	9	68
2020	HR-03	15	40	22	13	2	8	0	60	17	53
2020	HR-04	23	39	6	19	6	7	0	66	28	16
2019	HR	23	32	18	7	6	12	2	64	16	155
2019	HR-02	26	31	15	9	7	10	1	65	18	75
2019	HR-03	21	30	24	4	4	16	0	61	10	48
2019	HR-04	20	12	24	22	15	7	0	34	40	13
2018	HR	22	32	19	9	4	13	1	62	15	149
2018	HR-02	20	30	25	6	3	16	0	59	12	61
2018	HR-03	4	39	17	13	8	18	2	53	26	46
2018	HR-04	34	39	6	15	6	0	0	73	21	12
2017	HR	15	33	15	9	5	19	4	62	18	125
2017	HR-02	18	36	14	9	4	18	2	66	16	56
2017	HR-03	8	36	16	5	7	22	7	61	16	42
2017	HR-04	21	26	20	18	15	0	0	46	34	11
2014	HR	19	23	22	11	2	21	1	55	17	123
2014	HR-02	23	26	24	2	2	20	2	63	6	45
2014	HR-03	10	21	23	18	2	25	0	42	28	44
2014	HR-04	30	19	26	26	0	0	0	49	26	14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	6	94	157
2019	HR	10	90	155
2019	HR-02	8	92	75
2018	HR	6	94	147
2018	HR-01	0	100	11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	43	57	14

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	46	54	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	0	100	14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HR	40	60	14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	14	20	15	5	0	38	8	64	9	156
2020	HR-02	13	12	15	0	0	47	12	62	0	68
2020	HR-03	11	26	15	10	0	32	6	59	16	53
2020	HR-04	24	19	13	7	0	37	0	69	11	16
2019	HR	13	11	15	5	4	40	12	48	20	155
2019	HR-02	11	7	16	2	5	46	11	44	19	75
2019	HR-03	14	12	20	4	0	37	13	52	9	48
2019	HR-04	9	21	13	20	0	28	9	47	32	13
2018	HR	12	20	21	2	1	41	3	57	5	149
2018	HR-02	6	18	28	1	2	44	0	43	5	62
2018	HR-03	4	21	12	2	2	52	6	61	9	45
2018	HR-04	19	47	15	6	0	13	0	76	7	12
2017	HR	9	18	19	4	3	40	8	51	13	125
2017	HR-02	9	14	18	2	4	45	9	50	12	56
2017	HR-03	4	17	21	5	0	41	12	45	10	42
2017	HR-04	31	8	17	10	10	23	0	50	27	11
2014	HR	8	15	21	5	0	43	7	47	10	123
2014	HR-02	9	13	26	0	0	41	11	46	0	45
2014	HR-03	2	18	14	7	0	55	4	50	17	44
2014	HR-04	22	28	24	7	0	20	0	62	8	14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	25	43	13	7	0	11	1	77	8	156
2020	HR-02	26	44	13	2	0	12	3	82	2	67
2020	HR-03	17	46	13	17	0	7	0	67	19	53
2020	HR-04	29	46	13	6	0	7	0	80	7	16
2019	HR	25	32	15	9	2	15	2	69	13	154
2019	HR-02	29	29	14	9	1	15	3	71	13	74
2019	HR-03	21	32	25	2	2	17	0	65	5	48
2019	HR-04	15	28	7	35	0	6	9	50	41	13
2018	HR	24	28	25	4	0	18	1	65	5	148
2018	HR-02	18	29	28	5	0	20	0	59	6	62
2018	HR-03	13	33	18	5	0	29	2	67	7	45
2018	HR-04	41	31	21	6	0	0	0	73	6	12
2017	HR	14	39	21	5	1	18	3	67	7	125
2017	HR-02	12	37	22	2	2	22	4	66	5	56
2017	HR-03	9	40	26	7	0	13	5	60	9	42
2017	HR-04	31	44	9	8	0	7	0	81	9	11
2014	HR	23	26	20	4	2	25	1	66	8	122
2014	HR-02	21	28	29	0	0	20	2	63	0	45
2014	HR-03	15	21	21	2	5	36	0	56	11	43
2014	HR-04	37	38	12	7	0	7	0	80	7	14

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	5	95	157
2020	HR-02	4	96	68
2020	HR-03	4	96	53
2020	HR-04	11	89	16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	7	93	156
2020	HR-02	5	95	68
2020	HR-03	11	89	52
2020	HR-04	7	93	16
2019	HR	14	86	155
2019	HR-02	17	83	75
2019	HR-03	15	85	48
2019	HR-04	13	87	13
2017	HR	13	87	125
2017	HR-03	21	79	42
2014	HR	10	90	123
2014	HR-03	16	84	44

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	41	59	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	82	18	11
2019	HR	82	18	21
2019	HR-02	92	8	13
2017	HR	83	17	17
2014	HR	83	17	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2019	HR	64	25	10	90	17
2019	HR-02	67	16	16	84	12
2017	HR	62	38	0	100	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	31	6	6	1	1	4	87	7	157
2020	HR-02	52	33	7	2	0	2	5	91	2	68
2020	HR-03	52	31	5	6	2	2	2	86	8	53
2020	HR-04	54	20	6	20	0	0	0	74	20	16

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	37	15	11	5	1	68	17	157
2020	HR-02	21	44	21	6	6	2	66	13	68
2020	HR-03	33	29	11	19	6	2	63	25	53
2020	HR-04	23	39	13	19	6	0	61	25	16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	46	7	10	83	10	157
2020	HR-02	38	47	6	9	85	9	68
2020	HR-03	29	42	12	17	71	17	53
2020	HR-04	42	51	7	0	93	0	16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	38	35	8	16	2	74	18	155
2020	HR-02	34	44	8	12	2	78	14	68
2020	HR-03	34	28	13	20	4	63	24	51
2020	HR-04	42	32	0	26	0	74	26	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	35	39	18	7	1	74	8	152
2020	HR-02	36	41	20	3	0	77	3	67
2020	HR-03	31	37	18	14	2	67	15	53
2020	HR-04	31	48	14	7	0	79	7	15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	49	35	9	5	2	84	7	157
2020	HR-02	47	39	8	6	0	87	6	68
2020	HR-03	47	32	10	4	6	79	11	53
2020	HR-04	48	26	20	6	0	74	6	16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	76	17	2	1	1	3	1	97	1	157
2020	HR-02	71	16	3	1	2	3	3	94	3	68
2020	HR-03	76	20	0	0	0	4	0	100	0	53
2020	HR-04	87	13	0	0	0	0	0	100	0	16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	47	42	6	4	1	90	4	157
2020	HR-02	43	45	7	5	0	88	5	68
2020	HR-03	50	41	5	2	2	93	2	53
2020	HR-04	35	52	7	6	0	87	6	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	57	25	8	7	3	1	82	10	156
2020	HR-02	55	21	12	10	2	0	76	11	68
2020	HR-03	66	20	4	4	6	0	86	10	53
2020	HR-04	44	35	7	7	0	7	85	7	15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	30	10	6	2	82	8	156
2020	HR-02	48	32	12	6	2	80	8	68
2020	HR-03	57	22	12	4	4	80	8	53
2020	HR-04	42	39	6	13	0	81	13	16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	95	5	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	13	0	33	6	0	0	62	38	15

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	45	15	6	3	1	0	76	9	157
2020	HR-02	22	48	19	5	3	2	0	72	9	68
2020	HR-03	33	42	13	7	4	0	0	75	12	53
2020	HR-04	29	45	19	6	0	0	0	75	6	16
2019	HR	22	40	19	15	3	1	1	63	17	153
2019	HR-02	20	32	24	20	3	1	0	53	23	75
2019	HR-03	29	44	16	11	0	0	0	73	11	47
2019	HR-04	6	50	21	7	16	0	0	56	24	13
2018	HR	22	45	19	6	3	4	0	70	10	150
2018	HR-02	16	40	24	14	2	5	0	58	17	62
2018	HR-03	5	66	18	0	9	2	0	73	9	46
2018	HR-04	46	33	15	6	0	0	0	79	6	12
2017	HR	12	46	18	16	4	2	1	60	21	125
2017	HR-02	7	40	23	22	5	4	0	48	28	56
2017	HR-03	10	58	16	9	5	2	0	69	15	42
2017	HR-04	36	28	15	21	0	0	0	64	21	11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	39	32	8	13	7	1	72	21	157
2020	HR-02	35	34	6	17	8	1	69	25	68
2020	HR-03	45	29	4	14	8	0	74	22	53
2020	HR-04	30	26	24	7	13	0	57	19	16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	53	28	9	6	2	1	82	9	156
2020	HR-02	51	28	13	4	2	2	81	6	68
2020	HR-03	58	22	7	10	2	0	81	12	52
2020	HR-04	48	33	6	6	6	0	81	13	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	27	36	16	13	8	1	63	21	157
2020	HR-02	22	40	21	10	6	0	62	16	68
2020	HR-03	29	34	10	14	12	2	64	26	53
2020	HR-04	16	26	26	19	13	0	42	32	16
2019	HR	20	43	16	11	8	2	64	19	155
2019	HR-02	22	46	15	10	5	1	69	16	75
2019	HR-03	22	38	18	10	10	2	62	20	48
2019	HR-04	6	42	28	16	7	0	48	24	13
2018	HR	23	38	21	12	5	2	62	17	149
2018	HR-02	16	42	26	13	0	3	60	13	61
2018	HR-03	10	46	22	7	12	2	57	20	46
2018	HR-04	40	26	6	27	0	0	67	27	12
2017	HR	11	41	22	16	9	2	53	25	125
2017	HR-02	9	46	16	21	5	2	57	27	56
2017	HR-03	2	48	24	11	12	2	52	23	42
2017	HR-04	15	10	38	26	10	0	26	36	11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	27	39	7	16	5	5	0	70	23	16
2019	HR	18	42	0	23	0	6	12	72	28	12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	34	16	9	10	1	65	20	156
2020	HR-02	32	31	15	8	12	2	64	21	68
2020	HR-03	27	40	15	9	6	2	69	16	53
2020	HR-04	27	28	27	5	13	0	55	18	15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	33	28	21	12	5	0	0	62	17	155
2020	HR-02	32	25	32	8	3	0	0	57	11	68
2020	HR-03	35	28	13	17	7	0	0	63	24	52
2020	HR-04	34	41	12	13	0	0	0	75	13	15
2019	HR	24	26	22	17	10	0	1	51	27	155
2019	HR-02	28	25	17	20	10	0	0	53	30	75
2019	HR-03	21	33	25	7	11	0	2	55	19	48
2019	HR-04	24	0	41	21	6	0	9	26	29	13
2018	HR	21	23	24	17	16	0	0	43	33	149
2018	HR-02	21	29	15	18	18	0	0	50	36	62
2018	HR-03	21	18	32	15	14	0	0	39	29	46
2018	HR-04	13	27	27	32	0	0	0	40	32	12
2017	HR	16	21	28	17	17	1	1	37	34	125
2017	HR-02	20	18	28	15	16	0	2	39	32	56
2017	HR-03	12	28	25	21	12	2	0	40	35	42
2017	HR-04	10	36	20	16	18	0	0	46	34	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	23	25	25	14	13	0	48	27	156
2020	HR-02	30	23	34	7	6	0	53	13	68
2020	HR-03	16	23	24	20	17	0	39	37	53
2020	HR-04	14	33	7	20	27	0	47	46	15
2019	HR	22	25	26	15	11	1	47	27	155
2019	HR-02	21	36	24	10	9	0	57	19	75
2019	HR-03	18	16	27	21	18	0	34	39	48
2019	HR-04	31	7	34	12	7	9	42	21	13
2018	HR	15	27	25	18	14	1	42	32	149
2018	HR-02	11	32	27	21	8	2	44	29	62
2018	HR-03	12	23	27	14	23	0	35	38	46
2018	HR-04	5	34	34	27	0	0	39	27	12
2017	HR	14	22	37	13	13	1	36	26	125
2017	HR-02	13	23	39	18	7	0	36	25	56
2017	HR-03	9	17	39	9	26	0	26	35	42
2017	HR-04	35	21	36	8	0	0	56	8	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	33	16	12	3	0	1	69	15	153
2020	HR-02	45	38	8	9	0	0	0	83	9	68
2020	HR-03	28	26	19	15	9	0	2	56	25	50
2020	HR-04	14	39	34	14	0	0	0	53	14	15
2019	HR	43	24	17	10	5	0	1	68	15	154
2019	HR-02	52	25	10	11	1	0	0	77	13	74
2019	HR-03	31	24	30	6	10	0	0	55	16	48
2019	HR-04	42	22	13	13	0	0	9	71	14	13
2018	HR	29	33	21	10	6	1	1	62	16	149
2018	HR-02	30	30	20	11	6	2	2	62	17	62
2018	HR-03	24	26	26	14	10	0	0	50	24	46
2018	HR-04	12	75	13	0	0	0	0	87	0	12
2017	HR	27	33	19	11	10	0	1	60	20	124
2017	HR-02	29	28	22	14	7	0	0	57	21	56
2017	HR-03	12	40	21	10	17	0	0	52	27	41
2017	HR-04	54	25	10	0	10	0	0	79	10	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	17	21	18	21	21	1	1	38	43	156
2020	HR-02	19	16	24	27	13	2	0	35	40	68
2020	HR-03	10	26	11	17	32	0	4	37	51	53
2020	HR-04	25	14	14	20	27	0	0	39	47	15
2019	HR	19	20	24	16	19	0	1	40	36	154
2019	HR-02	22	25	20	16	17	0	0	47	33	75
2019	HR-03	11	24	27	16	22	0	0	35	38	47
2019	HR-04	22	7	39	7	15	0	9	33	24	13
2018	HR	15	17	27	16	24	0	1	32	40	149
2018	HR-02	8	25	35	17	15	0	0	33	33	62
2018	HR-03	14	8	27	18	32	0	0	22	50	46
2018	HR-04	15	26	18	21	15	0	6	43	38	12
2017	HR	10	20	31	15	22	1	1	31	38	125
2017	HR-02	11	17	41	14	17	0	0	28	31	56
2017	HR-03	5	14	27	19	36	0	0	18	54	42
2017	HR-04	33	20	21	18	8	0	0	53	27	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	55	22	9	8	2	5	80	10	156
2020	HR-02	74	17	5	3	0	2	92	3	68
2020	HR-03	41	18	14	12	3	12	67	17	53
2020	HR-04	28	32	20	14	7	0	60	20	15
2019	HR	56	24	9	2	3	6	84	6	155
2019	HR-02	67	20	4	4	1	5	91	5	75
2019	HR-03	51	29	14	0	4	2	81	4	48
2019	HR-04	45	7	19	0	0	29	74	0	13
2018	HR	50	21	14	5	4	6	75	10	148
2018	HR-02	46	26	17	2	3	7	77	5	61
2018	HR-03	41	19	18	10	4	8	65	15	46
2018	HR-04	67	21	6	0	6	0	88	6	12
2017	HR	44	27	11	2	4	11	80	7	125
2017	HR-02	55	22	11	0	3	9	84	4	56
2017	HR-03	32	36	14	4	7	7	73	12	42
2017	HR-04	50	39	10	0	0	0	90	0	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	29	25	24	13	9	1	54	22	155
2020	HR-02	36	26	22	11	5	0	62	16	68
2020	HR-03	20	26	25	15	13	2	46	28	53
2020	HR-04	21	14	32	14	20	0	35	34	15
2019	HR	37	29	19	8	7	1	66	15	155
2019	HR-02	43	33	13	5	7	0	76	12	75
2019	HR-03	27	26	25	12	10	0	53	22	48
2019	HR-04	28	35	6	13	9	9	69	24	13
2018	HR	28	33	19	11	7	2	62	19	149
2018	HR-02	29	38	15	6	9	2	69	16	62
2018	HR-03	18	27	26	16	10	5	46	27	46
2018	HR-04	26	46	21	6	0	0	73	6	12
2017	HR	30	30	24	11	5	1	60	16	124
2017	HR-02	36	28	23	8	5	0	64	13	56
2017	HR-03	19	28	25	18	7	2	48	26	42
2017	HR-04	17	44	31	8	0	0	61	8	10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	31	22	19	9	8	10	59	19	156
2020	HR-02	34	24	21	8	5	9	63	14	68
2020	HR-03	21	23	20	13	13	10	49	29	52
2020	HR-04	45	20	11	7	11	6	69	19	16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	29	28	11	8	0	0	53	19	156
2020	HR-02	27	28	22	11	12	0	0	55	23	68
2020	HR-03	18	38	30	10	4	0	0	56	14	52
2020	HR-04	18	14	49	7	13	0	0	32	20	16
2019	HR	27	32	25	12	4	0	0	59	16	154
2019	HR-02	29	31	23	13	4	0	0	60	17	75
2019	HR-03	23	40	24	8	6	0	0	63	13	48
2019	HR-04	20	21	29	30	0	0	0	41	30	13
2018	HR	24	31	27	12	5	0	1	55	17	148
2018	HR-02	16	38	28	9	8	0	0	54	17	62
2018	HR-03	21	30	29	17	2	0	2	52	19	45
2017	HR	14	39	23	17	6	1	0	54	24	124
2017	HR-02	9	50	18	16	5	2	0	60	22	56
2017	HR-03	17	32	22	20	9	0	0	49	29	42
2017	HR-04	0	12	57	31	0	0	0	12	31	10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	34	22	13	4	1	1	60	18	154
2020	HR-02	32	38	13	11	2	3	1	73	14	68
2020	HR-03	11	37	34	12	4	0	2	49	16	51
2020	HR-04	12	7	41	20	20	0	0	19	40	15
2019	HR	27	32	26	10	5	0	1	59	14	154
2019	HR-02	34	31	24	8	2	0	0	65	10	75
2019	HR-03	17	35	30	14	4	0	0	53	18	48
2019	HR-04	26	22	24	19	0	0	9	53	21	13
2018	HR	18	38	26	13	4	1	0	57	17	148
2018	HR-02	16	44	24	16	1	0	0	59	17	62
2018	HR-03	8	44	29	8	11	0	0	52	18	45
2017	HR	16	36	28	12	7	1	1	53	19	124
2017	HR-02	19	37	27	16	2	0	0	55	18	56
2017	HR-03	9	36	23	12	18	0	2	46	31	42
2017	HR-04	8	35	47	10	0	0	0	43	10	10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	28	19	12	5	0	0	65	16	155
2020	HR-02	47	28	17	5	3	0	0	75	8	68
2020	HR-03	31	26	20	19	4	0	0	58	22	52
2020	HR-04	12	14	41	13	20	0	0	26	33	15
2019	HR	37	30	20	10	2	1	0	68	12	152
2019	HR-02	44	26	17	9	3	1	0	72	11	74
2019	HR-03	27	32	26	12	2	0	0	60	14	47
2019	HR-04	42	28	22	7	0	0	0	70	7	13
2018	HR	26	41	17	8	7	0	1	67	16	147
2018	HR-02	27	35	18	16	3	0	0	62	20	62
2018	HR-03	17	52	17	2	12	0	0	70	14	44
2017	HR	25	35	23	11	5	0	1	60	16	124
2017	HR-02	19	42	23	9	6	0	0	61	15	56
2017	HR-03	26	28	24	13	7	0	2	55	20	42
2017	HR-04	29	30	8	34	0	0	0	58	34	10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	42	25	16	8	8	0	1	68	16	153
2020	HR-02	48	22	15	6	8	0	2	71	14	68
2020	HR-03	36	29	18	8	8	0	0	66	16	51
2020	HR-04	34	15	23	21	7	0	0	49	29	14
2019	HR	41	28	12	12	5	1	1	70	18	153
2019	HR-02	47	26	10	8	8	1	0	74	16	74
2019	HR-03	33	29	11	25	0	0	2	63	25	48
2019	HR-04	28	15	42	7	7	0	0	43	15	13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	18	30	21	18	14	48	31	155
2020	HR-02	20	27	25	14	14	47	29	68
2020	HR-03	17	33	13	26	11	50	37	52
2020	HR-04	5	29	34	13	20	33	33	15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	32	34	21	10	1	1	1	67	12	156
2020	HR-02	36	35	14	10	2	1	2	73	12	68
2020	HR-03	27	34	32	8	0	0	0	61	8	52
2020	HR-04	30	26	18	20	6	0	0	56	26	16
2019	HR	35	30	24	7	2	0	1	66	10	152
2019	HR-02	41	28	24	4	2	0	1	70	6	74
2019	HR-03	33	31	24	6	4	0	2	65	10	47
2019	HR-04	30	26	37	7	0	0	0	55	7	13
2018	HR	34	35	23	5	1	0	2	70	6	148
2018	HR-02	29	25	32	10	2	0	3	56	12	62
2018	HR-03	35	43	18	2	0	0	2	80	2	45
2017	HR	35	35	19	5	3	2	1	72	8	124
2017	HR-02	40	32	18	5	5	0	0	72	11	56
2017	HR-03	33	34	21	5	3	2	2	70	8	42
2017	HR-04	32	32	36	0	0	0	0	64	0	10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	30	18	14	2	0	66	16	155
2020	HR-02	41	31	12	14	2	0	72	16	67
2020	HR-03	28	29	25	16	2	0	57	18	52
2020	HR-04	44	20	18	13	6	0	63	19	16
2019	HR	51	27	13	6	1	1	80	7	154
2019	HR-02	55	32	9	3	0	0	88	3	75
2019	HR-03	43	28	15	8	3	2	73	12	48
2019	HR-04	48	7	29	7	0	9	60	8	13
2018	HR	50	30	12	6	2	0	80	8	148
2018	HR-02	46	35	12	5	2	0	81	6	62
2018	HR-03	43	33	14	8	2	0	76	10	45
2017	HR	44	25	20	6	5	1	70	11	125
2017	HR-02	42	32	20	2	3	0	75	5	56
2017	HR-03	36	22	21	9	10	2	59	19	42
2017	HR-04	51	10	17	21	0	0	62	21	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	22	33	27	14	4	55	18	155
2020	HR-02	23	33	32	11	2	56	13	67
2020	HR-03	22	33	23	17	4	55	21	52
2020	HR-04	20	36	18	13	13	57	26	16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	63	16	12	3	0	1	6	85	3	155
2020	HR-02	66	12	9	0	0	2	12	90	0	67
2020	HR-03	56	23	15	4	0	0	2	81	4	53
2020	HR-04	66	7	20	7	0	0	0	73	7	15
2019	HR	75	10	5	1	1	1	8	93	1	152
2019	HR-02	82	5	4	1	1	1	5	93	3	74
2019	HR-03	74	16	2	0	0	0	8	98	0	48
2019	HR-04	49	0	13	0	0	7	31	80	0	13
2018	HR	75	15	6	1	0	0	4	93	1	146
2018	HR-02	72	16	4	2	0	0	7	93	2	62
2018	HR-03	77	17	5	0	0	0	2	95	0	45

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	79	11	4	3	1	0	3	92	4	156
2020	HR-02	83	9	1	3	1	0	3	95	4	67
2020	HR-03	76	16	4	0	2	0	2	94	2	53
2020	HR-04	70	0	13	13	0	0	5	73	14	16
2019	HR	72	14	4	3	6	0	1	86	9	155
2019	HR-02	74	14	2	5	5	0	0	87	10	75
2019	HR-03	68	20	3	2	4	0	2	90	6	48
2019	HR-04	59	0	26	0	15	0	0	59	15	13
2018	HR	75	11	5	1	4	1	3	89	5	147
2018	HR-02	70	14	6	2	2	3	3	90	3	62
2018	HR-03	74	12	4	0	8	0	2	88	9	45
2017	HR	73	9	4	7	2	1	4	86	9	125
2017	HR-02	73	9	5	5	2	2	4	87	8	56
2017	HR-03	65	14	0	7	4	2	7	87	13	42
2017	HR-04	61	10	8	21	0	0	0	71	21	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	60	26	6	5	2	1	1	87	7	155
2020	HR-02	74	13	4	6	0	2	2	90	6	66
2020	HR-03	49	36	10	2	4	0	0	85	5	53
2020	HR-04	37	44	6	7	6	0	0	81	13	16
2019	HR	52	30	13	2	2	0	0	82	4	154
2019	HR-02	54	33	7	4	1	0	0	88	5	75
2019	HR-03	49	27	20	2	2	0	0	76	4	47
2019	HR-04	48	36	9	0	7	0	0	84	7	13
2018	HR	46	31	14	5	4	1	0	77	9	148
2018	HR-02	39	35	14	8	3	1	0	75	11	62
2018	HR-03	39	36	14	6	6	0	0	75	12	45
2018	HR-04	60	40	0	0	0	0	0	100	0	12
2017	HR	51	25	11	7	5	1	1	76	12	125
2017	HR-02	49	29	12	5	5	0	0	77	11	56
2017	HR-03	47	19	16	7	7	2	2	69	14	42
2017	HR-04	53	26	10	10	0	0	0	79	10	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	63	20	6	6	3	1	1	85	9	155
2020	HR-02	75	14	3	5	0	2	2	92	5	67
2020	HR-03	58	21	12	2	8	0	0	78	10	53
2020	HR-04	32	35	7	27	0	0	0	66	27	15
2019	HR	62	19	6	7	5	0	1	82	11	152
2019	HR-02	69	17	1	9	4	0	0	86	13	74
2019	HR-03	59	19	8	6	6	0	2	79	13	48
2019	HR-04	48	29	7	7	9	0	0	76	16	13
2018	HR	58	21	9	5	5	1	1	80	11	148
2018	HR-02	48	30	14	3	3	1	0	79	7	62
2018	HR-03	63	15	7	9	4	0	2	79	13	45
2018	HR-04	65	20	0	0	15	0	0	85	15	12
2017	HR	64	15	9	6	5	0	2	81	11	125
2017	HR-02	61	17	11	3	7	0	0	79	11	56
2017	HR-03	66	15	5	4	5	0	5	86	10	42
2017	HR-04	36	28	26	10	0	0	0	64	10	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	61	8	3	1	0	0	28	95	2	156
2020	HR-02	68	6	2	0	0	0	24	98	0	67
2020	HR-03	57	3	6	4	0	0	31	86	5	53
2020	HR-04	51	19	0	0	0	0	30	100	0	16
2019	HR	66	7	3	0	0	0	24	96	0	153
2019	HR-02	70	6	1	0	0	0	23	99	0	74
2019	HR-03	63	10	2	0	0	0	25	98	0	47
2019	HR-04	63	0	7	0	0	0	30	89	0	13
2018	HR	60	7	4	1	0	1	27	93	1	148
2018	HR-02	56	8	3	0	0	1	32	96	0	62
2018	HR-03	53	11	2	0	0	0	34	97	0	45
2018	HR-04	88	0	0	0	0	0	12	100	0	12
2017	HR	75	4	2	0	1	0	18	97	1	125
2017	HR-02	66	7	0	0	2	0	25	98	2	56
2017	HR-03	78	4	2	0	0	0	16	97	0	42
2017	HR-04	82	0	10	0	0	0	8	89	0	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	58	23	15	2	0	1	1	83	2	156
2020	HR-02	60	27	12	0	0	2	0	88	0	67
2020	HR-03	49	26	22	3	0	0	0	75	3	53
2020	HR-04	69	13	11	7	0	0	0	82	7	16
2019	HR	55	21	13	2	2	0	6	81	5	155
2019	HR-02	59	16	15	1	3	0	7	80	4	75
2019	HR-03	46	37	11	4	0	0	2	85	4	48
2019	HR-04	63	0	7	6	7	0	16	75	16	13
2018	HR	59	21	12	3	1	1	4	84	3	148
2018	HR-02	46	30	16	3	1	1	2	79	5	62
2018	HR-03	56	17	14	4	0	0	9	80	4	45
2018	HR-04	66	27	0	0	0	0	7	100	0	12
2017	HR	51	33	7	5	1	1	3	87	6	125
2017	HR-02	41	41	5	8	2	0	2	84	10	56
2017	HR-03	47	28	16	0	0	2	7	83	0	42
2017	HR-04	64	26	0	10	0	0	0	90	10	11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	39	25	9	13	13	0	1	65	26	156
2020	HR-02	29	24	6	21	20	0	0	53	41	68
2020	HR-03	44	23	15	5	8	0	4	71	14	53
2020	HR-04	52	27	0	7	13	0	0	80	20	15
2019	HR	56	22	9	3	7	0	3	80	11	155
2019	HR-02	49	21	9	5	12	0	4	72	18	75
2019	HR-03	64	19	11	0	4	0	2	85	4	48
2019	HR-04	73	20	0	0	7	0	0	93	7	13
2018	HR	65	15	3	4	8	1	5	84	13	148
2018	HR-02	64	11	3	8	11	1	2	78	19	62
2018	HR-03	62	18	2	4	6	0	9	88	10	45
2018	HR-04	87	6	0	0	0	0	7	100	0	12
2017	HR	58	15	10	6	3	2	7	80	9	123
2017	HR-02	61	14	5	9	5	0	5	79	15	56
2017	HR-03	57	14	7	0	2	5	15	89	3	42
2017	HR-04	37	35	29	0	0	0	0	71	0	10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	39	31	19	5	3	3	1	72	8	157
2020	HR-02	35	32	25	2	5	2	0	68	6	68
2020	HR-03	41	30	11	8	4	4	2	76	13	53
2020	HR-04	39	26	23	5	0	6	0	70	5	16
2019	HR	52	29	11	4	2	0	3	83	6	154
2019	HR-02	48	29	13	3	1	0	5	82	4	74
2019	HR-03	49	33	6	9	4	0	0	81	13	48
2019	HR-04	87	0	7	6	0	0	0	87	6	13
2018	HR	44	29	13	5	2	1	6	78	8	148
2018	HR-02	40	31	14	5	3	1	5	76	9	62
2018	HR-03	41	20	21	7	2	0	9	68	10	45
2018	HR-04	39	48	0	6	0	0	7	93	7	12
2017	HR	54	28	13	2	2	0	2	83	3	123
2017	HR-02	53	32	9	4	0	0	2	87	4	56
2017	HR-03	47	23	26	0	2	0	2	71	2	42
2017	HR-04	49	43	0	0	8	0	0	92	8	10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	10	42	31	11	5	53	16	157
2020	HR-02	6	43	38	9	4	48	13	68
2020	HR-03	12	40	26	17	6	51	23	53
2020	HR-04	13	51	23	6	6	64	13	16

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	11	27	39	18	5	0	0	38	23	155
2020	HR-02	12	30	42	15	1	0	0	42	16	68
2020	HR-03	13	24	41	12	10	0	0	37	22	53
2020	HR-04	0	13	42	32	13	0	0	13	45	16
2019	HR	10	36	35	14	4	0	1	46	18	155
2019	HR-02	9	43	34	10	4	0	0	52	14	75
2019	HR-03	10	28	42	18	2	0	0	38	20	48
2019	HR-04	7	24	48	21	0	0	0	31	21	13
2018	HR	10	34	36	16	4	0	0	45	19	150
2018	HR-02	10	34	40	14	3	0	0	43	17	62
2018	HR-03	12	28	34	20	5	0	0	40	26	46
2018	HR-04	6	39	48	6	0	0	0	46	6	12
2017	HR	9	37	37	13	3	1	0	46	16	125
2017	HR-02	9	38	39	11	3	0	0	47	14	56
2017	HR-03	2	27	52	14	4	0	0	30	18	42
2017	HR-04	7	46	17	18	0	10	0	60	21	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	24	37	24	9	0	0	33	30	154
2020	HR-02	5	21	37	28	9	0	0	37	26	67
2020	HR-03	5	19	42	23	10	0	0	33	25	52
2020	HR-04	13	39	41	7	0	0	0	7	52	16
2019	HR	5	23	39	25	7	0	1	32	29	155
2019	HR-02	4	22	34	31	8	0	0	40	26	75
2019	HR-03	6	25	41	23	4	0	0	28	31	48
2019	HR-04	7	30	55	0	7	0	0	7	37	13
2018	HR	8	18	36	28	9	0	0	37	26	148
2018	HR-02	3	18	40	30	9	0	0	39	21	62
2018	HR-03	14	18	30	33	5	0	0	37	32	45
2017	HR	1	15	42	34	8	1	0	42	16	124
2017	HR-02	2	10	39	38	11	2	0	49	12	56
2017	HR-03	0	23	43	34	0	0	0	34	23	42
2017	HR-04	0	18	45	29	8	0	0	37	18	11

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	28	54	17	2	66	34	157
2020	HR-02	27	53	18	3	67	33	68
2020	HR-03	29	55	16	0	66	34	53
2020	HR-04	13	58	29	0	82	18	16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	41	59	49
2020	HR-02	55	45	20
2020	HR-03	29	71	18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	51	15	8	2	3	3	17	83	6	155
2020	HR-02	55	16	6	1	0	5	17	91	1	67
2020	HR-03	43	19	10	6	5	0	17	75	13	53
2020	HR-04	68	14	12	0	0	7	0	88	0	15
2019	HR	52	10	11	7	5	1	14	73	14	154
2019	HR-02	56	9	12	6	1	1	15	77	8	74
2019	HR-03	47	16	13	6	6	0	12	72	14	48
2019	HR-04	52	7	0	13	6	0	21	75	25	13
2018	HR	52	12	16	1	8	1	12	72	9	149
2018	HR-02	47	8	18	1	7	3	16	67	11	61
2018	HR-03	47	19	16	0	2	0	15	78	2	46
2018	HR-04	76	12	11	0	0	0	0	89	0	12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	13	14	8	21	32	4	9	30	61	49
2020	HR-02	16	14	15	30	15	0	10	34	50	20
2020	HR-03	5	16	0	5	57	11	5	25	75	18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	8	14	14	24	31	2	8	24	61	49
2020	HR-02	6	18	19	28	16	0	12	28	51	20
2020	HR-03	11	5	11	16	52	5	0	17	72	18

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HR

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat