2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	38	16	13	4	67	17	133
2020	HP-03	30	36	18	10	6	66	16	40
2020	HP-04	26	41	20	10	2	67	12	51
2020	HP-05	14	45	7	29	6	59	34	15
2020	HP-06	25	46	19	10	0	71	10	11
2019	HP	27	35	21	10	6	63	16	169
2019	HP-03	24	36	24	8	8	60	16	51
2019	HP-04	33	35	18	6	8	68	14	66
2019	HP-05	36	18	10	36	0	54	36	12
2019	HP-06	28	38	20	8	6	66	14	13
2018	HP	32	37	18	5	8	69	13	119
2018	HP-03	32	42	10	9	7	74	16	30
2018	HP-04	32	35	21	5	7	67	12	51
2018	HP-05	26	33	20	0	21	59	21	11
2018	HP-06	47	22	20	0	11	69	11	10
2017	HP	33	42	12	6	7	75	13	171
2017	HP-03	37	42	12	0	9	79	9	44
2017	HP-04	33	41	11	10	5	74	15	82
2017	HP-05	22	29	29	0	20	51	20	13
2017	HP-06	16	84	0	0	0	100	0	10
2014	HP	28	46	14	8	3	74	12	210
2014	HP-02	31	38	31	0	0	69	0	13
2014	HP-03	14	59	15	9	3	73	12	56
2014	HP-04	35	41	15	7	3	75	10	100
2014	HP-05	41	28	15	13	3	69	16	16
2014	HP-06	24	41	0	21	15	65	35	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	19	33	18	20	9	0	1	53	29	131
2020	HP-03	18	44	15	16	7	0	0	62	22	39
2020	HP-04	21	25	22	23	6	0	2	47	30	51
2020	HP-05	14	28	16	29	13	0	0	42	41	15
2020	HP-06	34	17	10	29	10	0	0	52	39	11
2019	HP	20	35	19	16	11	0	0	54	27	169
2019	HP-03	22	29	9	27	12	0	0	51	39	51
2019	HP-04	22	34	21	11	11	0	0	57	22	66
2019	HP-05	12	25	28	9	26	0	0	37	35	13
2019	HP-06	26	44	10	9	10	0	0	71	19	12
2018	HP	22	35	17	11	16	0	0	56	27	121
2018	HP-03	19	34	5	27	15	0	0	52	42	31
2018	HP-04	17	36	31	4	12	0	0	53	16	53
2018	HP-05	0	42	20	6	32	0	0	42	37	11
2017	HP	20	45	11	12	11	1	0	65	23	171
2017	HP-03	26	29	13	12	19	2	0	56	31	44
2017	HP-04	18	48	13	13	8	0	0	65	21	82
2017	HP-05	9	42	7	14	27	0	0	51	41	13
2017	HP-06	24	59	0	17	0	0	0	83	17	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	54	31	11	2	1	1	86	3	131
2020	HP-03	52	34	13	0	1	0	86	1	39
2020	HP-04	55	28	13	0	2	2	85	2	51
2020	HP-05	57	23	6	14	0	0	80	14	15
2020	HP-06	63	27	10	0	0	0	90	0	11
2019	HP	43	41	12	2	3	0	84	4	169
2019	HP-03	42	42	4	4	8	0	84	12	51
2019	HP-04	46	39	14	1	0	0	85	1	66
2019	HP-05	51	49	0	0	0	0	100	0	13
2019	HP-06	40	51	9	0	0	0	91	0	12
2018	HP	62	24	13	0	1	0	86	1	118
2018	HP-03	69	22	9	0	0	0	91	0	29
2018	HP-04	53	31	14	0	1	0	84	1	52
2018	HP-05	51	38	11	0	0	0	89	0	11
2018	HP-06	70	19	11	0	0	0	89	0	10
2017	HP	59	28	10	2	1	0	87	3	170
2017	HP-03	56	27	14	2	0	0	83	2	43
2017	HP-04	65	23	10	1	1	0	88	2	82
2017	HP-05	44	42	14	0	0	0	86	0	13
2017	HP-06	51	49	0	0	0	0	100	0	10
2014	HP	60	32	5	2	1	1	93	2	210
2014	HP-02	69	31	0	0	0	0	100	0	13
2014	HP-03	46	43	5	2	2	2	91	4	56
2014	HP-04	67	26	5	2	0	0	93	2	100
2014	HP-05	69	21	10	0	0	0	90	0	16
2014	HP-06	54	34	12	0	0	0	88	0	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	43	37	10	8	2	80	10	132
2020	HP-03	43	38	12	6	0	81	6	40
2020	HP-04	48	37	6	4	4	85	8	51
2020	HP-05	30	41	8	21	0	71	21	14
2020	HP-06	34	37	19	10	0	71	10	11
2019	HP	41	39	12	6	2	80	8	170
2019	HP-03	42	40	8	4	6	82	10	51
2019	HP-04	41	43	12	4	0	84	4	66
2019	HP-05	29	37	23	11	0	67	11	13
2019	HP-06	65	14	0	14	6	80	20	13
2018	HP	49	33	10	5	3	82	8	122
2018	HP-03	42	42	7	2	7	85	9	31
2018	HP-04	51	30	15	2	1	81	4	53
2018	HP-05	33	26	10	32	0	59	32	11
2018	HP-06	78	11	11	0	0	89	0	10
2017	HP	48	34	11	4	3	83	7	170
2017	HP-03	45	41	7	0	7	86	7	43
2017	HP-04	52	28	15	3	2	80	5	82
2017	HP-05	36	42	7	14	0	79	14	13
2017	HP-06	32	68	0	0	0	100	0	10
2014	HP	42	41	10	4	2	83	6	209
2014	HP-02	31	54	15	0	0	85	0	13
2014	HP-03	34	50	4	10	3	83	13	56
2014	HP-04	45	39	11	2	1	85	4	99
2014	HP-05	59	23	15	3	0	82	3	16
2014	HP-06	33	23	30	7	7	56	15	12

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	37	13	13	6	0	0	68	19	132
2020	HP-03	28	43	10	17	3	0	0	71	19	40
2020	HP-04	32	34	17	6	10	0	0	66	17	51
2020	HP-05	21	38	7	27	7	0	0	59	34	15
2020	HP-06	25	37	29	10	0	0	0	61	10	11
2019	HP	26	34	20	10	10	0	0	59	20	168
2019	HP-03	26	26	24	10	14	0	0	52	24	50
2019	HP-04	31	34	13	11	11	0	0	65	23	66
2019	HP-05	12	34	19	19	15	0	0	46	35	13
2019	HP-06	29	24	32	15	0	0	0	53	15	12
2018	HP	31	22	21	11	13	1	0	54	25	119
2018	HP-03	30	23	21	9	17	0	0	53	26	30
2018	HP-04	32	21	24	11	12	0	0	53	23	51
2018	HP-05	9	33	21	26	11	0	0	42	37	11
2018	HP-06	47	11	22	0	10	10	0	64	11	10
2017	HP	34	25	16	13	11	0	1	60	24	171
2017	HP-03	32	27	16	11	14	0	0	59	25	44
2017	HP-04	33	25	18	12	12	0	0	58	24	82
2017	HP-05	23	29	7	19	21	0	0	53	40	13
2017	HP-06	31	17	25	27	0	0	0	48	27	10
2014	HP	20	33	20	14	11	1	1	54	25	210
2014	HP-02	23	31	23	8	8	0	8	58	17	13
2014	HP-03	11	36	28	18	8	0	0	46	26	56
2014	HP-04	25	27	20	15	13	1	0	52	28	100
2014	HP-05	10	59	21	10	0	0	0	69	10	16
2014	HP-06	15	32	9	9	35	0	0	47	44	12

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	30	36	15	15	5	0	0	65	20	133
2020	HP-03	31	33	19	15	3	0	0	63	18	40
2020	HP-04	32	36	13	15	4	0	0	68	19	51
2020	HP-05	21	38	8	27	7	0	0	59	34	15
2020	HP-06	25	29	37	10	0	0	0	54	10	11
2019	HP	24	31	22	12	11	0	0	55	23	167
2019	HP-03	24	26	16	18	16	0	0	50	34	50
2019	HP-04	31	26	22	12	9	0	0	56	21	65
2019	HP-05	3	58	12	9	17	0	0	62	26	13
2019	HP-06	29	17	35	9	11	0	0	46	19	12
2018	HP	31	25	16	13	13	0	1	56	27	119
2018	HP-03	30	26	24	9	10	0	0	56	19	30
2018	HP-04	31	22	20	13	14	0	0	53	26	51
2018	HP-05	9	33	11	31	16	0	0	42	47	11
2018	HP-06	47	11	0	11	21	0	10	64	36	10
2017	HP	28	29	17	13	11	0	1	58	25	171
2017	HP-03	32	20	23	16	9	0	0	52	25	44
2017	HP-04	26	33	17	7	16	0	0	60	23	82
2017	HP-05	16	44	0	26	14	0	0	60	40	13
2017	HP-06	22	27	8	44	0	0	0	48	44	10
2014	HP	22	33	23	11	11	0	0	55	22	210
2014	HP-02	23	46	15	8	8	0	0	69	15	13
2014	HP-03	13	36	20	18	12	0	0	50	30	56
2014	HP-04	26	28	25	9	12	1	0	54	21	100
2014	HP-05	16	53	21	10	0	0	0	69	10	16
2014	HP-06	15	32	9	18	27	0	0	47	44	12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	38	27	19	7	7	2	1	66	14	131
2020	HP-03	31	35	20	9	5	0	0	66	14	40
2020	HP-04	42	19	26	2	8	2	0	63	11	50
2020	HP-05	39	25	0	15	15	6	0	68	32	14
2020	HP-06	25	29	27	19	0	0	0	54	19	11
2019	HP	32	21	23	10	9	3	0	56	20	168
2019	HP-03	26	27	21	10	13	2	0	54	24	51
2019	HP-04	42	17	19	11	8	1	1	61	19	66
2019	HP-05	31	37	8	9	9	7	0	73	19	13
2019	HP-06	31	19	31	9	11	0	0	50	19	12
2018	HP	32	24	22	9	12	2	0	57	21	118
2018	HP-03	23	26	19	10	17	3	0	51	29	30
2018	HP-04	35	20	29	11	4	1	0	56	15	50
2018	HP-05	23	30	20	6	21	0	0	53	27	11
2018	HP-06	57	0	22	0	21	0	0	57	21	10
2017	HP	32	29	18	6	11	2	2	64	17	171
2017	HP-03	34	28	15	9	12	2	0	63	21	44
2017	HP-04	33	24	20	5	12	4	2	60	19	82
2017	HP-05	16	62	7	0	14	0	0	79	14	13
2017	HP-06	22	44	27	8	0	0	0	66	8	10
2014	HP	23	32	18	11	9	6	1	59	21	210
2014	HP-02	38	38	15	8	0	0	0	77	8	13
2014	HP-03	9	32	21	14	15	7	2	45	32	56
2014	HP-04	30	32	17	8	7	6	0	66	16	100
2014	HP-05	25	41	21	0	6	6	0	71	7	16
2014	HP-06	15	14	9	30	15	18	0	35	54	12

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	32	21	9	3	0	6	64	13	131
2020	HP-03	30	34	15	14	5	0	3	65	20	40
2020	HP-04	23	31	27	10	2	0	6	58	13	50
2020	HP-05	38	37	8	8	0	0	10	83	8	14
2020	HP-06	25	39	27	0	0	0	10	70	0	11
2019	HP	27	29	22	5	8	1	7	62	14	170
2019	HP-03	29	25	16	11	14	0	4	57	26	51
2019	HP-04	31	28	21	2	7	3	7	67	10	66
2019	HP-05	21	52	28	0	0	0	0	72	0	13
2019	HP-06	35	13	22	10	0	0	20	60	12	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	35	16	8	10	0	66	17	132
2020	HP-03	35	30	15	10	9	0	65	19	40
2020	HP-04	26	33	23	6	12	0	59	18	51
2020	HP-05	30	44	11	0	15	0	74	15	14
2020	HP-06	15	58	10	17	0	0	73	17	11
2019	HP	38	34	14	5	9	1	72	14	167
2019	HP-03	36	32	10	10	12	0	68	22	50
2019	HP-04	44	31	11	5	7	2	76	12	64
2019	HP-05	37	39	9	0	15	0	76	15	13
2019	HP-06	35	41	14	0	10	0	76	10	13
2018	HP	33	31	17	11	8	1	64	19	121
2018	HP-03	36	22	19	17	7	0	58	24	31
2018	HP-04	35	36	16	8	5	0	71	13	52
2018	HP-05	9	20	34	16	21	0	29	37	11
2018	HP-06	25	43	10	11	10	0	69	21	10
2017	HP	35	30	11	11	12	1	65	24	171
2017	HP-03	35	29	5	4	28	0	63	32	44
2017	HP-04	33	33	12	13	8	1	67	21	82
2017	HP-05	40	13	7	26	14	0	53	40	13
2017	HP-06	15	53	7	17	8	0	68	25	10
2014	HP	32	34	16	10	7	1	66	18	210
2014	HP-02	38	38	15	0	8	0	77	8	13
2014	HP-03	30	32	15	17	6	0	62	23	56
2014	HP-04	33	32	18	7	9	1	65	16	100
2014	HP-05	30	34	12	13	12	0	64	24	16
2014	HP-06	36	39	9	16	0	0	75	16	12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	36	35	11	9	9	0	1	71	18	132
2020	HP-03	33	42	10	5	9	0	0	76	14	39
2020	HP-04	33	34	11	12	8	0	2	68	21	51
2020	HP-05	21	35	16	0	21	0	7	60	23	15
2020	HP-06	34	29	17	19	0	0	0	63	19	11
2019	HP	39	28	15	7	8	1	1	69	16	169
2019	HP-03	41	21	10	14	14	0	0	62	28	51
2019	HP-04	45	25	15	8	5	2	0	72	13	65
2019	HP-05	19	46	19	0	15	0	0	65	15	13
2019	HP-06	43	29	8	0	0	10	10	90	0	13
2018	HP	42	26	14	7	10	1	0	69	18	121
2018	HP-03	39	19	19	10	13	0	0	58	24	31
2018	HP-04	46	32	11	4	7	0	0	78	11	53
2018	HP-05	20	33	20	6	21	0	0	53	27	11
2018	HP-06	58	11	10	11	10	0	0	69	21	10
2017	HP	44	26	10	6	13	0	0	71	19	170
2017	HP-03	45	20	2	11	21	0	0	66	32	44
2017	HP-04	44	27	12	3	14	0	0	71	17	81
2017	HP-05	38	15	26	7	14	0	0	53	21	13
2017	HP-06	25	50	17	8	0	0	0	75	8	10
2014	HP	34	34	16	8	7	0	0	69	15	210
2014	HP-02	38	38	8	8	8	0	0	77	15	13
2014	HP-03	27	39	15	9	9	1	0	67	18	56
2014	HP-04	40	30	14	8	8	0	0	70	16	100
2014	HP-05	34	6	41	12	6	0	0	41	18	16
2014	HP-06	36	39	9	9	7	0	0	75	16	12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	25	22	21	13	12	5	3	51	27	133
2020	HP-03	28	16	22	19	10	5	0	46	31	40
2020	HP-04	19	25	18	10	14	6	7	51	28	51
2020	HP-05	35	7	14	27	7	10	0	47	38	15
2020	HP-06	15	48	37	0	0	0	0	63	0	11
2019	HP	18	27	21	12	16	6	0	48	30	169
2019	HP-03	18	19	14	21	18	9	0	41	43	51
2019	HP-04	22	25	17	10	23	2	1	48	34	65
2019	HP-05	3	16	38	9	17	16	0	24	31	13
2019	HP-06	21	29	32	8	0	10	0	56	9	13
2018	HP	18	28	20	10	20	4	1	48	31	121
2018	HP-03	15	27	19	12	20	3	3	45	35	31
2018	HP-04	23	18	27	5	21	5	0	43	28	52
2018	HP-05	20	9	24	20	27	0	0	29	47	11
2018	HP-06	6	63	10	0	21	0	0	69	21	10
2017	HP	20	28	21	10	15	4	1	51	27	171
2017	HP-03	25	32	13	11	16	2	0	59	28	44
2017	HP-04	17	26	21	13	18	6	0	45	33	82
2017	HP-05	16	23	13	13	34	0	0	40	47	13
2017	HP-06	16	23	61	0	0	0	0	39	0	10
2014	HP	12	27	30	12	13	5	2	41	27	210
2014	HP-02	15	23	31	15	8	8	0	42	25	13
2014	HP-03	4	28	31	15	13	7	2	35	31	56
2014	HP-04	13	24	32	9	16	4	2	39	26	100
2014	HP-05	16	30	28	3	13	10	0	51	18	16
2014	HP-06	11	30	16	34	9	0	0	40	43	12

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	21	25	25	15	11	2	2	47	26	133
2020	HP-03	20	21	28	20	8	3	0	42	29	40
2020	HP-04	24	23	24	10	14	0	5	49	25	51
2020	HP-05	14	21	21	27	7	10	0	39	38	15
2020	HP-06	15	48	27	0	10	0	0	63	10	11
2019	HP	15	29	21	18	16	1	0	45	34	170
2019	HP-03	16	15	24	23	20	2	0	32	44	51
2019	HP-04	17	32	11	20	20	0	1	49	40	66
2019	HP-05	3	16	38	17	17	7	0	21	37	13
2019	HP-06	13	55	24	8	0	0	0	68	8	13
2018	HP	14	32	17	14	22	1	1	46	37	121
2018	HP-03	9	34	15	22	17	0	3	44	40	31
2018	HP-04	20	23	22	13	23	0	0	42	36	52
2018	HP-05	9	30	13	11	37	0	0	39	47	11
2018	HP-06	17	41	10	0	32	0	0	58	32	10
2017	HP	17	29	13	20	18	2	1	48	39	170
2017	HP-03	23	25	9	25	16	2	0	49	42	44
2017	HP-04	12	31	16	19	20	1	1	43	40	82
2017	HP-05	17	17	14	14	37	0	0	35	51	12
2017	HP-06	24	24	0	42	9	0	0	48	52	10
2014	HP	9	21	31	16	19	3	1	32	36	210
2014	HP-02	15	15	38	15	15	0	0	31	31	13
2014	HP-03	2	23	33	16	20	4	2	27	39	56
2014	HP-04	13	19	31	12	22	2	1	33	35	100
2014	HP-05	10	16	43	15	10	6	0	28	26	16
2014	HP-06	11	9	16	36	28	0	0	20	64	12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	13	22	31	21	10	1	2	36	32	131
2020	HP-03	12	18	37	24	8	0	0	31	32	40
2020	HP-04	12	23	32	14	14	0	5	37	29	51
2020	HP-05	8	24	32	16	8	12	0	36	27	13
2020	HP-06	17	27	17	39	0	0	0	44	39	11
2019	HP	13	19	26	20	21	1	0	33	41	168
2019	HP-03	12	14	21	14	37	2	0	27	52	49
2019	HP-04	15	21	21	24	18	0	1	37	42	66
2019	HP-05	3	8	57	0	24	7	0	12	26	13
2019	HP-06	13	21	34	32	0	0	0	34	32	13
2018	HP	10	22	19	22	25	2	0	33	48	121
2018	HP-03	5	17	22	25	30	0	0	22	56	31
2018	HP-04	16	19	22	17	23	3	0	37	41	52
2018	HP-05	9	9	13	41	27	0	0	18	68	11
2018	HP-06	0	47	10	11	32	0	0	47	43	10
2017	HP	14	25	17	20	22	1	1	40	43	171
2017	HP-03	18	27	11	25	19	0	0	46	43	44
2017	HP-04	12	23	18	21	25	1	0	35	47	82
2017	HP-05	16	23	6	14	40	0	0	40	54	13
2017	HP-06	15	34	0	42	9	0	0	48	52	10
2014	HP	6	18	30	20	22	3	2	24	44	210
2014	HP-02	8	15	15	38	23	0	0	23	62	13
2014	HP-03	2	16	30	24	20	5	2	19	48	56
2014	HP-04	8	17	30	18	24	1	1	26	43	100
2014	HP-05	3	21	43	13	10	10	0	27	25	16
2014	HP-06	11	18	16	9	46	0	0	29	55	12

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	14	30	23	19	13	2	0	45	32	133
2020	HP-03	17	21	25	20	14	3	0	39	36	40
2020	HP-04	11	34	27	12	16	0	0	45	28	51
2020	HP-05	7	36	14	35	0	8	0	47	38	15
2020	HP-06	15	39	0	46	0	0	0	54	46	11
2019	HP	14	22	18	23	22	1	0	36	46	170
2019	HP-03	10	19	18	23	30	0	0	29	53	51
2019	HP-04	19	25	14	19	22	0	1	44	42	66
2019	HP-05	3	8	26	21	26	16	0	13	56	13
2019	HP-06	13	16	29	24	18	0	0	29	42	13
2018	HP	9	29	19	18	23	2	0	39	42	121
2018	HP-03	5	27	19	25	20	3	0	33	47	31
2018	HP-04	13	23	22	18	24	0	0	36	42	52
2018	HP-05	0	29	24	11	37	0	0	29	47	11
2018	HP-06	0	36	10	22	32	0	0	36	54	10
2017	HP	12	29	18	19	19	1	1	42	39	170
2017	HP-03	16	29	11	19	26	0	0	44	44	43
2017	HP-04	10	30	17	22	20	1	0	41	42	82
2017	HP-05	16	38	13	13	20	0	0	54	33	13
2017	HP-06	0	31	17	34	17	0	0	31	52	10
2014	HP	8	25	26	19	19	4	1	34	39	210
2014	HP-02	8	31	31	23	8	0	0	38	31	13
2014	HP-03	5	25	21	24	19	4	2	32	46	56
2014	HP-04	10	21	27	15	22	5	0	32	39	100
2014	HP-05	3	24	32	31	10	0	0	28	41	16
2014	HP-06	15	23	16	18	28	0	0	38	46	12

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	16	33	21	14	14	0	2	50	29	132
2020	HP-03	20	38	17	8	17	0	0	58	24	40
2020	HP-04	11	35	27	12	13	0	2	48	25	51
2020	HP-05	14	28	16	28	14	0	0	42	41	15
2020	HP-06	25	10	17	29	19	0	0	34	48	11
2019	HP	16	32	25	13	13	0	0	48	27	167
2019	HP-03	18	28	20	20	14	0	0	46	34	50
2019	HP-04	20	32	22	12	13	0	0	53	26	65
2019	HP-05	3	51	11	11	24	0	0	55	35	13
2019	HP-06	16	15	50	9	10	0	0	31	19	12
2018	HP	16	37	23	9	14	1	0	54	23	120
2018	HP-03	9	36	20	22	13	0	0	44	36	31
2018	HP-04	18	39	27	4	11	1	0	57	15	51
2018	HP-05	9	39	21	10	21	0	0	48	31	11
2018	HP-06	43	25	11	0	20	0	0	69	20	10
2017	HP	19	37	20	13	11	1	0	56	24	171
2017	HP-03	25	36	13	4	19	2	0	63	23	44
2017	HP-04	19	36	25	12	8	0	0	55	20	82
2017	HP-05	9	29	20	14	27	0	0	38	41	13
2017	HP-06	7	49	19	25	0	0	0	56	25	10
2014	HP	14	35	21	17	12	0	0	49	30	210
2014	HP-02	15	23	15	31	15	0	0	38	46	13
2014	HP-03	5	37	31	18	8	0	0	43	26	56
2014	HP-04	16	36	19	15	13	1	0	52	28	100
2014	HP-05	6	49	18	15	12	0	0	55	26	16
2014	HP-06	27	11	9	18	35	0	0	38	53	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	39	17	11	4	68	16	132
2020	HP-03	30	38	20	8	4	68	12	40
2020	HP-04	26	40	15	14	6	65	20	51
2020	HP-05	42	22	14	22	0	64	22	15
2020	HP-06	25	56	10	10	0	81	10	11
2019	HP	28	38	20	9	6	65	15	167
2019	HP-03	28	34	23	6	8	62	14	50
2019	HP-04	30	38	15	11	6	68	17	66
2019	HP-05	21	35	27	17	0	56	17	13
2019	HP-06	26	48	15	10	0	74	10	12
2018	HP	26	41	18	9	6	66	16	120
2018	HP-03	19	46	24	5	7	64	12	31
2018	HP-04	24	43	17	13	3	67	16	51
2018	HP-05	30	12	31	16	11	42	27	11
2018	HP-06	43	36	0	10	10	80	20	10
2017	HP	29	37	15	8	11	66	19	171
2017	HP-03	23	37	16	9	14	61	23	44
2017	HP-04	35	39	8	8	9	74	18	82
2017	HP-05	16	29	20	7	27	45	34	13
2017	HP-06	7	42	41	9	0	49	9	10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	35	18	7	8	0	1	66	16	132
2020	HP-03	43	33	15	3	6	0	0	76	9	40
2020	HP-04	19	38	15	13	12	0	2	59	26	51
2020	HP-05	30	38	17	8	8	0	0	68	15	14
2020	HP-06	34	10	56	0	0	0	0	44	0	11
2019	HP	33	29	19	10	7	1	1	63	17	169
2019	HP-03	35	25	14	14	12	0	0	60	26	51
2019	HP-04	36	35	12	6	6	3	1	74	13	66
2019	HP-05	37	16	23	24	0	0	0	53	24	13
2019	HP-06	35	8	37	10	0	0	10	48	11	13
2018	HP	30	33	19	8	9	1	1	64	17	122
2018	HP-03	22	36	22	7	13	0	0	58	20	31
2018	HP-04	32	35	16	9	5	0	1	69	15	53
2018	HP-05	20	20	31	13	16	0	0	39	30	11
2018	HP-06	39	31	8	11	10	0	0	70	21	10
2017	HP	31	40	15	5	10	0	0	71	14	170
2017	HP-03	32	33	11	5	19	0	0	66	23	44
2017	HP-04	28	46	15	3	9	0	0	73	11	82
2017	HP-05	35	21	23	14	8	0	0	55	22	12
2017	HP-06	24	32	36	8	0	0	0	56	8	10
2014	HP	30	40	16	7	6	0	1	70	13	210
2014	HP-02	15	46	23	8	8	0	0	62	15	13
2014	HP-03	24	44	17	6	9	0	0	68	15	56
2014	HP-04	36	36	13	8	6	0	1	73	14	100
2014	HP-05	21	51	10	12	6	0	0	72	18	16
2014	HP-06	36	18	37	9	0	0	0	54	9	12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	41	17	10	8	0	0	65	18	132
2020	HP-03	25	41	15	19	0	0	0	66	19	40
2020	HP-04	21	45	17	8	9	0	0	66	17	51
2020	HP-05	30	39	23	0	8	0	0	69	8	14
2020	HP-06	25	39	19	0	17	0	0	63	17	11
2019	HP	28	31	16	17	8	0	0	59	25	170
2019	HP-03	30	35	17	15	2	0	0	65	17	51
2019	HP-04	29	29	12	19	10	0	0	59	29	66
2019	HP-05	23	33	26	11	7	0	0	56	18	13
2019	HP-06	23	13	28	20	16	0	0	36	36	13
2018	HP	24	33	16	14	11	0	2	58	25	120
2018	HP-03	25	39	7	17	12	0	0	64	29	31
2018	HP-04	26	29	23	12	7	0	3	57	20	51
2018	HP-05	12	36	21	31	0	0	0	48	31	11
2018	HP-06	22	25	20	11	21	0	0	47	32	10
2017	HP	27	34	7	18	14	0	0	61	32	170
2017	HP-03	21	42	7	11	19	0	0	63	30	43
2017	HP-04	27	29	7	20	16	0	0	56	37	82
2017	HP-05	22	15	14	49	0	0	0	37	49	13
2017	HP-06	41	24	9	0	25	0	0	65	25	10
2014	HP	16	37	15	16	16	1	0	54	32	210
2014	HP-02	15	46	8	15	15	0	0	62	31	13
2014	HP-03	10	36	17	19	16	2	0	47	36	56
2014	HP-04	17	41	12	13	16	0	0	59	29	100
2014	HP-05	16	23	30	19	12	0	0	40	31	16
2014	HP-06	15	23	18	9	35	0	0	38	44	12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	33	18	4	11	4	66	16	130
2020	HP-03	44	26	11	5	12	3	72	18	39
2020	HP-04	23	43	16	6	12	0	66	18	51
2020	HP-05	25	33	26	0	16	0	57	16	13
2020	HP-06	34	19	37	0	0	10	59	0	11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	16	32	23	15	12	1	1	49	28	132
2020	HP-03	18	33	25	11	10	0	3	52	22	40
2020	HP-04	15	34	21	15	13	2	0	50	29	51
2020	HP-05	7	42	16	13	22	0	0	49	34	15
2020	HP-06	19	29	21	31	0	0	0	48	31	10
2019	HP	17	17	28	18	18	1	2	35	37	170
2019	HP-03	14	13	24	23	25	0	0	27	49	51
2019	HP-04	21	19	24	16	14	3	3	42	32	66
2019	HP-05	3	25	21	17	33	0	0	29	51	13
2019	HP-06	21	13	32	24	10	0	0	34	34	13
2018	HP	20	27	23	11	17	3	0	48	28	118
2018	HP-03	26	38	12	3	19	0	0	65	23	30
2018	HP-04	19	19	31	12	16	3	0	39	29	52
2018	HP-05	10	10	24	23	30	3	0	21	54	10
2017	HP	21	28	17	15	15	1	2	50	31	170
2017	HP-03	22	30	11	12	23	0	2	53	35	44
2017	HP-04	23	27	15	17	15	2	1	51	33	81
2017	HP-05	9	29	35	14	13	0	0	38	27	13
2017	HP-06	16	15	34	17	17	0	0	31	34	10
2014	HP	12	28	24	16	16	3	2	42	33	209
2014	HP-02	23	23	23	23	8	0	0	46	31	13
2014	HP-03	9	30	22	19	17	4	0	40	38	56
2014	HP-04	14	29	23	14	13	4	3	47	29	100
2014	HP-05	11	14	43	7	22	4	0	26	30	15
2014	HP-06	11	27	9	16	37	0	0	38	53	12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	14	25	20	12	20	2	7	43	35	132
2020	HP-03	8	39	20	14	16	0	3	48	31	39
2020	HP-04	14	24	22	14	17	6	4	42	34	51
2020	HP-05	14	21	7	0	48	0	9	39	54	15
2020	HP-06	25	0	17	19	19	0	19	30	48	11
2019	HP	16	18	20	15	24	2	4	37	42	170
2019	HP-03	18	16	15	22	27	0	2	34	50	51
2019	HP-04	19	21	25	10	17	3	5	43	30	66
2019	HP-05	12	16	17	19	35	0	0	29	54	13
2019	HP-06	15	8	20	16	34	6	0	24	54	13
2018	HP	16	22	18	10	25	3	6	41	39	119
2018	HP-03	26	21	11	10	31	0	0	47	42	30
2018	HP-04	15	22	19	14	23	3	4	39	40	52
2018	HP-05	0	34	21	12	30	3	0	35	43	10
2018	HP-06	20	19	17	0	32	11	0	45	36	10
2017	HP	18	26	21	10	17	1	7	47	30	171
2017	HP-03	19	20	16	18	21	2	4	41	42	44
2017	HP-04	22	24	19	8	19	1	6	50	29	82
2017	HP-05	0	36	35	15	14	0	0	36	29	13
2017	HP-06	7	41	42	0	9	0	0	48	9	10
2014	HP	12	22	24	14	20	3	5	37	37	210
2014	HP-02	23	23	8	15	15	0	15	55	36	13
2014	HP-03	7	23	21	18	27	2	2	31	47	56
2014	HP-04	11	26	26	12	14	5	6	41	30	100
2014	HP-05	13	10	23	21	33	0	0	23	54	16
2014	HP-06	20	16	27	12	25	0	0	36	37	12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	44	28	18	2	2	1	6	77	4	133
2020	HP-03	43	31	16	0	3	0	8	80	3	40
2020	HP-04	57	23	14	6	0	0	0	80	6	51
2020	HP-05	24	35	34	0	7	0	0	59	7	15
2020	HP-06	37	44	19	0	0	0	0	81	0	11
2019	HP	54	21	12	5	3	0	4	79	9	168
2019	HP-03	49	25	8	12	0	0	6	79	13	51
2019	HP-04	54	23	15	3	4	0	1	77	7	66
2019	HP-05	64	7	19	0	10	0	0	71	10	12
2019	HP-06	52	9	19	0	10	0	10	67	12	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	40	28	14	6	2	2	8	76	9	132
2020	HP-03	33	36	14	5	3	0	10	76	9	40
2020	HP-04	42	29	17	6	2	4	0	74	8	51
2020	HP-05	54	15	8	23	0	0	0	69	23	14
2020	HP-06	46	34	10	0	0	0	10	89	0	11
2019	HP	40	19	18	12	4	1	4	63	17	168
2019	HP-03	31	20	20	17	4	2	6	56	23	51
2019	HP-04	50	18	12	13	4	1	1	70	18	66
2019	HP-05	45	10	38	8	0	0	0	54	8	12
2019	HP-06	43	17	29	0	0	0	10	67	0	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	66	12	7	6	4	1	5	83	10	132
2020	HP-03	63	15	4	8	5	0	5	82	14	40
2020	HP-04	72	14	10	2	2	0	0	85	4	51
2020	HP-05	71	7	0	14	0	8	0	84	16	14
2020	HP-06	71	10	0	10	10	0	0	81	19	11
2019	HP	68	11	8	2	5	1	5	84	8	167
2019	HP-03	67	14	6	4	4	0	6	86	8	51
2019	HP-04	69	13	12	0	1	0	4	86	1	66
2019	HP-05	71	0	0	12	17	0	0	71	29	12
2019	HP-06	60	9	0	0	21	10	0	77	23	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	66	15	4	2	2	2	7	90	5	132
2020	HP-03	74	10	1	0	5	3	8	93	6	40
2020	HP-04	67	16	9	4	2	0	2	84	7	51
2020	HP-05	55	30	0	7	0	8	0	92	8	14
2020	HP-06	71	29	0	0	0	0	0	100	0	11
2019	HP	66	9	8	2	2	3	11	87	4	167
2019	HP-03	64	8	10	2	0	2	14	86	2	50
2019	HP-04	70	9	9	1	3	1	6	85	5	66
2019	HP-05	71	0	0	10	0	7	12	88	12	12
2019	HP-06	60	0	10	0	10	10	9	74	13	12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	22	37	18	16	6	0	1	59	22	132
2020	HP-03	20	38	23	12	6	0	0	58	19	40
2020	HP-04	21	35	16	21	4	0	2	58	26	51
2020	HP-05	21	42	17	13	7	0	0	63	20	15
2020	HP-06	34	39	17	10	0	0	0	73	10	11
2019	HP	20	35	17	16	11	1	0	56	26	167
2019	HP-03	18	34	12	20	14	2	0	52	35	50
2019	HP-04	24	36	14	14	11	1	0	61	26	66
2019	HP-05	13	60	10	10	7	0	0	74	17	12
2019	HP-06	32	17	44	7	0	0	0	49	7	12
2018	HP	27	37	12	9	15	0	0	64	24	122
2018	HP-03	29	32	15	10	13	0	0	61	24	31
2018	HP-04	27	37	12	11	13	0	0	64	24	53
2018	HP-05	20	34	15	11	21	0	0	53	32	11
2018	HP-06	36	42	0	0	21	0	0	79	21	10
2017	HP	28	38	14	11	9	0	0	65	20	170
2017	HP-03	30	32	14	14	9	0	0	62	24	43
2017	HP-04	25	43	13	8	11	0	0	68	19	82
2017	HP-05	36	23	0	20	20	0	0	60	40	13
2017	HP-06	21	37	42	0	0	0	0	58	0	10
2014	HP	15	44	17	13	10	1	0	59	24	210
2014	HP-02	8	54	23	8	8	0	0	62	15	13
2014	HP-03	5	49	18	17	9	2	0	56	27	56
2014	HP-04	19	41	16	11	14	0	0	59	25	100
2014	HP-05	15	66	13	6	0	0	0	81	6	16
2014	HP-06	29	9	9	34	19	0	0	38	53	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	25	33	21	14	7	0	57	21	132
2020	HP-03	23	35	23	14	5	0	58	19	40
2020	HP-04	25	30	23	14	9	0	54	22	51
2020	HP-05	28	28	15	17	13	0	56	29	15
2020	HP-06	34	39	27	0	0	0	73	0	11
2019	HP	21	34	20	13	12	0	56	25	168
2019	HP-03	21	30	21	13	14	0	51	27	51
2019	HP-04	26	36	16	13	8	0	62	22	65
2019	HP-05	12	34	19	19	15	0	46	35	13
2019	HP-06	32	26	36	7	0	0	57	7	12
2018	HP	24	34	21	10	11	0	58	21	120
2018	HP-03	20	38	24	11	7	0	58	18	29
2018	HP-04	28	35	22	6	9	0	63	15	53
2018	HP-05	20	13	25	32	11	0	33	42	11
2018	HP-06	36	32	0	0	31	0	69	31	10
2017	HP	25	42	16	9	8	1	67	17	170
2017	HP-03	32	40	11	7	9	0	72	17	43
2017	HP-04	24	39	17	12	6	1	64	18	82
2017	HP-05	16	43	6	14	20	0	60	34	13
2017	HP-06	15	68	17	0	0	0	83	0	10
2014	HP	20	38	19	13	9	1	59	22	210
2014	HP-02	31	15	23	15	8	8	50	25	13
2014	HP-03	14	42	19	16	9	0	56	25	56
2014	HP-04	18	41	16	12	12	0	60	24	100
2014	HP-05	23	61	10	6	0	0	84	6	16
2014	HP-06	29	9	27	16	19	0	38	35	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	20	39	24	11	6	59	17	132
2020	HP-03	15	46	25	6	8	61	14	40
2020	HP-04	20	36	25	15	4	56	19	50
2020	HP-05	21	35	24	20	0	56	20	15
2020	HP-06	25	39	27	10	0	63	10	11
2019	HP	21	35	26	11	7	56	19	167
2019	HP-03	18	32	28	10	12	50	22	50
2019	HP-04	29	29	27	8	7	58	14	64
2019	HP-05	12	46	18	24	0	58	24	13
2019	HP-06	12	40	24	18	6	52	24	13
2018	HP	28	27	14	16	15	55	31	119
2018	HP-03	32	25	12	10	20	58	30	31
2018	HP-04	29	26	20	12	13	55	25	52
2018	HP-05	20	30	11	38	0	51	38	10
2018	HP-06	36	21	11	11	20	58	31	10
2017	HP	25	33	18	13	10	58	24	170
2017	HP-03	29	27	18	9	17	56	26	43
2017	HP-04	22	40	15	16	7	62	23	82
2017	HP-05	23	29	13	7	27	53	34	13
2017	HP-06	7	51	25	17	0	58	17	10
2014	HP	18	37	24	14	8	55	22	210
2014	HP-02	23	46	15	8	8	69	15	13
2014	HP-03	10	40	30	17	3	50	20	56
2014	HP-04	17	35	24	14	10	52	24	100
2014	HP-05	26	39	18	16	0	66	16	16
2014	HP-06	29	9	9	18	35	38	53	12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	18	39	21	11	8	2	2	59	19	132
2020	HP-03	15	41	20	14	8	3	0	58	22	40
2020	HP-04	19	34	23	12	9	2	2	55	21	50
2020	HP-05	21	35	16	0	13	8	7	66	15	15
2020	HP-06	25	46	29	0	0	0	0	71	0	11
2019	HP	13	36	25	15	8	1	2	50	24	168
2019	HP-03	10	31	29	19	8	2	0	42	28	51
2019	HP-04	17	33	18	17	12	0	2	51	30	66
2019	HP-05	12	53	28	0	7	0	0	65	7	13
2019	HP-06	23	25	33	9	0	0	11	54	10	12
2018	HP	20	31	21	10	14	4	1	53	25	118
2018	HP-03	19	38	7	17	14	3	0	60	33	30
2018	HP-04	18	28	26	8	12	7	0	50	22	51
2018	HP-05	10	36	35	6	12	0	0	46	18	10
2018	HP-06	36	11	22	11	20	0	0	47	31	10
2017	HP	16	37	18	14	10	2	2	55	26	170
2017	HP-03	25	25	20	14	16	0	0	50	30	44
2017	HP-04	13	40	19	11	12	3	4	56	24	82
2017	HP-05	10	33	22	36	0	0	0	43	36	12
2017	HP-06	7	59	9	25	0	0	0	66	25	10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	26	38	17	9	9	0	1	64	18	133
2020	HP-03	20	48	15	8	8	0	0	68	16	40
2020	HP-04	31	32	20	8	8	0	2	64	16	51
2020	HP-05	21	29	15	14	21	0	0	50	35	15
2020	HP-06	34	39	17	0	10	0	0	73	10	11
2019	HP	31	35	16	10	9	0	0	66	18	170
2019	HP-03	30	36	12	8	14	0	0	66	22	51
2019	HP-04	35	33	15	11	6	0	0	68	17	66
2019	HP-05	16	50	0	17	17	0	0	65	35	13
2019	HP-06	28	8	38	16	10	0	0	36	26	13
2018	HP	30	32	13	13	11	1	0	62	25	119
2018	HP-03	31	30	10	15	13	0	0	61	29	31
2018	HP-04	31	28	25	7	7	1	0	60	14	51
2018	HP-05	26	30	3	20	21	0	0	56	41	11
2017	HP	30	36	10	11	11	1	1	67	23	170
2017	HP-03	25	43	6	12	14	0	0	68	25	44
2017	HP-04	33	34	13	8	10	0	1	68	19	81
2017	HP-05	16	35	20	7	14	7	0	55	23	13
2017	HP-06	23	27	7	17	27	0	0	50	44	10
2014	HP	24	44	19	5	8	0	0	68	13	210
2014	HP-02	31	15	23	23	8	0	0	46	31	13
2014	HP-03	17	63	7	2	11	0	0	80	13	56
2014	HP-04	25	37	25	7	6	0	0	63	13	100
2014	HP-05	31	41	15	0	13	0	0	72	13	16
2014	HP-06	15	41	30	0	15	0	0	56	15	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	42	41	11	1	2	0	3	85	3	130
2020	HP-03	48	46	6	0	0	0	0	94	0	40
2020	HP-04	46	43	7	0	2	0	2	91	2	49
2020	HP-05	42	37	21	0	0	0	0	79	0	15
2020	HP-06	19	27	34	10	10	0	0	46	19	11
2019	HP	42	36	13	4	2	1	3	80	6	165
2019	HP-03	44	38	16	0	0	0	2	83	0	50
2019	HP-04	46	36	14	0	3	1	1	83	3	64
2019	HP-05	64	26	0	9	0	0	0	91	9	12
2019	HP-06	13	31	8	22	6	10	10	55	35	13
2018	HP	44	35	12	5	1	0	2	81	7	121
2018	HP-03	48	40	12	0	0	0	0	88	0	31
2018	HP-04	48	37	6	5	1	0	2	87	7	52
2018	HP-05	34	35	32	0	0	0	0	68	0	11
2018	HP-06	30	21	22	6	10	0	10	57	18	10
2017	HP	44	35	10	3	1	2	5	84	4	170
2017	HP-03	43	34	11	5	0	5	2	83	5	44
2017	HP-04	52	25	8	2	2	1	10	86	4	81
2017	HP-05	29	58	13	0	0	0	0	87	0	13
2017	HP-06	27	59	7	8	0	0	0	85	8	10
2014	HP	49	32	13	1	2	0	2	83	3	210
2014	HP-02	54	23	23	0	0	0	0	77	0	13
2014	HP-03	49	39	10	0	1	0	0	88	1	56
2014	HP-04	54	27	13	1	2	0	4	84	2	100
2014	HP-05	41	37	7	0	6	0	8	86	7	16
2014	HP-06	23	36	25	9	7	0	0	59	16	12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	32	68	132
2020	HP-03	31	69	40
2020	HP-04	24	76	50
2020	HP-05	36	64	15
2020	HP-06	46	54	11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	35	19	16	7	9	2	12	62	19	132
2020	HP-03	38	13	17	9	13	0	10	57	24	40
2020	HP-04	26	16	24	8	6	3	16	52	18	50
2020	HP-05	21	20	7	8	28	2	14	49	43	15
2020	HP-06	44	37	0	0	0	0	19	100	0	11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	HP	17	48	35	133
2020	HP-03	19	53	28	40
2020	HP-04	19	48	33	51
2020	HP-05	2	42	55	15
2020	HP-06	27	27	46	11
2019	HP	20	47	33	169
2019	HP-03	17	49	34	51
2019	HP-04	19	47	34	65
2019	HP-05	0	61	39	13
2019	HP-06	30	36	34	13
2018	HP	14	57	29	119
2018	HP-03	17	42	40	30
2018	HP-04	12	77	10	51
2018	HP-05	0	39	61	11
2018	HP-06	0	47	53	10
2017	HP	15	57	29	171
2017	HP-03	7	54	39	44
2017	HP-04	22	56	22	82
2017	HP-05	7	57	36	13
2017	HP-06	17	66	17	10
2014	HP	19	45	36	210
2014	HP-02	8	77	15	13
2014	HP-03	15	43	42	56
2014	HP-04	18	44	37	100
2014	HP-05	16	37	47	16
2014	HP-06	44	33	23	12

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	HP	66	15	9	5	0	5	23
2019	HP	64	9	11	6	0	10	33
2019	HP-04	60	17	16	0	0	7	12
2018	HP	64	0	7	18	7	4	17
2017	HP	56	11	8	17	0	8	23
2017	HP-04	59	10	6	13	0	12	16
2014	HP	46	5	7	31	9999	10	41
2014	HP-04	58	0	0	24	9999	18	18

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	42	19	4	2	1	1	75	6	131
2020	HP-03	35	46	17	1	0	0	0	81	1	40
2020	HP-04	28	37	18	8	6	0	2	66	15	50
2020	HP-05	21	48	31	0	0	0	0	69	0	15
2020	HP-06	44	46	10	0	0	0	0	90	0	11
2019	HP	35	34	18	11	3	0	0	69	13	169
2019	HP-03	36	29	21	12	2	0	0	65	14	51
2019	HP-04	36	32	18	12	1	0	0	68	13	66
2019	HP-05	29	39	3	28	0	0	0	69	28	13
2019	HP-06	35	48	7	0	10	0	0	83	10	12
2018	HP	39	33	14	4	9	1	0	73	13	120
2018	HP-03	39	29	17	3	9	3	0	70	12	31
2018	HP-04	36	41	11	7	5	0	0	77	12	52
2018	HP-05	11	41	37	0	11	0	0	52	11	10
2018	HP-06	54	25	0	0	20	0	0	80	20	10
2017	HP	36	39	11	6	6	2	0	76	12	168
2017	HP-03	33	47	7	5	7	2	0	81	12	44
2017	HP-04	41	31	12	9	5	2	0	74	14	79
2017	HP-05	16	36	20	14	13	0	0	53	27	13
2017	HP-06	16	84	0	0	0	0	0	100	0	10
2014	HP	26	44	22	5	2	1	1	70	7	210
2014	HP-02	46	0	31	15	8	0	0	46	23	13
2014	HP-03	19	48	24	5	2	0	2	68	7	56
2014	HP-04	26	47	20	4	2	1	0	74	6	100
2014	HP-05	19	45	23	6	6	0	0	64	13	16
2014	HP-06	33	39	28	0	0	0	0	72	0	12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	16	30	37	10	6	0	1	46	17	133
2020	HP-03	20	28	35	9	8	0	0	48	17	40
2020	HP-04	19	32	33	8	6	0	2	52	14	51
2020	HP-05	7	29	37	20	7	0	0	36	27	15
2020	HP-06	15	19	56	10	0	0	0	34	10	11
2019	HP	13	30	32	12	11	2	0	44	23	168
2019	HP-03	8	31	30	11	16	4	0	41	28	51
2019	HP-04	18	25	35	12	9	1	0	43	21	65
2019	HP-05	3	34	28	17	17	0	0	37	35	13
2019	HP-06	21	23	38	18	0	0	0	44	18	13
2018	HP	14	30	23	17	14	1	0	45	32	119
2018	HP-03	19	38	21	10	10	0	0	58	21	30
2018	HP-04	16	22	27	18	15	2	0	39	33	52
2018	HP-05	0	22	12	43	24	0	0	22	66	10
2018	HP-06	0	47	22	11	20	0	0	47	31	10
2017	HP	17	34	20	15	12	0	1	52	27	169
2017	HP-03	23	27	29	13	7	0	0	50	20	44
2017	HP-04	17	33	20	16	13	1	0	50	29	81
2017	HP-05	0	48	0	22	30	0	0	48	52	12
2017	HP-06	15	26	25	0	34	0	0	41	34	10
2014	HP	12	30	27	14	13	3	1	43	29	210
2014	HP-02	15	46	8	15	8	8	0	67	25	13
2014	HP-03	8	27	29	25	5	5	0	37	32	56
2014	HP-04	14	23	31	11	18	1	1	38	30	100
2014	HP-05	6	61	6	10	10	6	0	72	21	16
2014	HP-06	6	39	30	0	25	0	0	45	25	12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	9	25	29	21	11	1	3	34	36	132
2020	HP-03	9	31	23	23	12	0	3	36	41	40
2020	HP-04	6	26	31	19	16	0	2	36	32	51
2020	HP-05	14	15	34	14	14	2	7	31	32	15
2020	HP-06	17	27	26	19	0	10	0	21	49	11
2019	HP	10	20	32	22	9	1	5	33	33	170
2019	HP-03	8	12	33	29	12	2	4	44	21	51
2019	HP-04	12	23	37	15	10	0	3	26	36	66
2019	HP-05	17	27	26	11	9	0	11	22	49	13
2019	HP-06	6	24	30	12	8	10	10	25	37	13
2018	HP	10	23	24	24	14	1	4	40	35	121
2018	HP-03	17	10	46	16	10	0	0	26	28	30
2018	HP-04	3	33	18	25	12	2	6	41	39	53
2018	HP-05	21	28	11	41	0	0	0	41	49	11
2018	HP-06	10	28	0	8	43	0	10	57	43	10
2017	HP	10	23	29	17	10	2	9	31	37	165
2017	HP-03	12	24	42	7	5	5	5	14	40	41
2017	HP-04	5	23	24	18	15	0	16	39	33	80
2017	HP-05	15	45	22	17	0	0	0	17	61	12
2017	HP-06	33	9	23	35	0	0	0	35	42	10
2014	HP	8	20	39	20	8	1	5	30	30	209
2014	HP-02	8	15	31	23	15	0	8	42	25	13
2014	HP-03	9	25	45	9	7	2	2	17	36	55
2014	HP-04	8	14	37	26	9	0	7	37	23	100
2014	HP-05	8	26	39	26	0	0	0	26	34	16
2014	HP-06	7	36	43	6	7	0	0	13	43	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	11	26	29	18	16	0	1	34	37	131
2020	HP-03	16	28	23	16	18	0	0	34	44	39
2020	HP-04	7	22	33	21	18	0	0	38	29	50
2020	HP-05	14	34	21	14	16	0	0	30	48	15
2020	HP-06	19	17	48	15	0	0	0	15	37	11
2019	HP	13	23	25	21	14	2	3	37	37	169
2019	HP-03	12	21	29	13	16	6	2	32	36	51
2019	HP-04	13	21	20	20	20	1	3	43	37	65
2019	HP-05	24	39	16	17	3	0	0	21	63	13
2019	HP-06	22	8	34	21	5	0	10	29	33	13
2018	HP	17	23	23	14	18	1	4	34	42	121
2018	HP-03	28	28	10	10	23	0	0	33	56	30
2018	HP-04	9	26	22	16	18	2	6	37	39	53
2018	HP-05	27	33	31	9	0	0	0	9	60	11
2018	HP-06	21	0	38	8	22	0	10	34	24	10
2017	HP	12	23	21	16	18	2	9	38	39	164
2017	HP-03	12	33	23	9	17	2	2	28	48	42
2017	HP-04	12	19	17	14	21	1	16	43	37	80
2017	HP-05	23	28	27	22	0	0	0	22	51	12
2017	HP-06	9	33	33	9	7	0	8	18	46	10
2014	HP	16	24	32	13	10	0	4	25	41	209
2014	HP-02	23	8	31	8	23	0	8	33	33	13
2014	HP-03	21	31	28	12	4	0	4	17	55	56
2014	HP-04	14	19	32	17	13	1	5	32	34	99
2014	HP-05	9	28	64	0	0	0	0	0	36	16
2014	HP-06	16	48	23	6	7	0	0	13	64	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	21	34	25	6	10	1	3	17	57	133
2020	HP-03	27	38	23	0	12	0	0	12	65	40
2020	HP-04	14	30	29	9	14	2	2	24	46	51
2020	HP-05	21	20	36	14	9	0	0	23	41	15
2020	HP-06	19	64	17	0	0	0	0	0	83	11
2019	HP	25	34	22	6	7	3	4	13	63	170
2019	HP-03	24	37	21	2	10	2	4	13	65	51
2019	HP-04	26	28	24	7	8	3	4	16	58	66
2019	HP-05	25	51	9	12	0	3	0	13	78	13
2019	HP-06	27	30	23	0	0	10	10	0	71	13
2018	HP	31	25	23	11	5	1	3	17	58	120
2018	HP-03	45	16	26	5	7	0	0	12	61	30
2018	HP-04	22	36	16	10	9	2	5	20	63	52
2018	HP-05	47	13	40	0	0	0	0	0	60	11
2018	HP-06	11	39	11	29	0	0	10	32	56	10
2017	HP	24	24	21	10	10	1	9	22	54	167
2017	HP-03	34	21	21	15	4	2	2	21	57	42
2017	HP-04	18	23	21	9	14	0	14	27	49	82
2017	HP-05	40	16	16	13	14	0	0	27	56	13
2017	HP-06	25	33	16	0	8	0	17	10	71	10
2014	HP	27	27	26	8	9	2	2	17	56	210
2014	HP-02	31	15	38	0	15	0	0	15	46	13
2014	HP-03	25	36	24	5	7	2	0	13	62	56
2014	HP-04	27	22	22	13	11	2	4	25	52	100
2014	HP-05	16	43	35	6	0	0	0	6	59	16
2014	HP-06	46	38	9	0	7	0	0	7	84	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	3	8	34	33	16	2	4	52	12	132
2020	HP-03	5	12	38	23	20	0	3	44	17	40
2020	HP-04	2	4	34	39	17	2	2	58	7	50
2020	HP-05	0	7	27	42	16	0	7	63	8	15
2020	HP-06	0	17	44	29	10	0	0	39	17	11
2019	HP	5	11	20	37	21	2	5	62	16	169
2019	HP-03	4	4	22	38	28	2	2	69	8	50
2019	HP-04	4	13	14	39	23	2	4	66	19	66
2019	HP-05	0	8	24	42	12	3	11	63	9	13
2019	HP-06	6	16	24	26	8	0	20	43	28	13
2018	HP	5	12	27	29	23	1	3	54	18	121
2018	HP-03	7	16	37	14	26	0	0	40	23	30
2018	HP-04	0	12	20	40	22	2	5	66	13	53
2018	HP-05	11	9	37	31	9	0	3	41	20	11
2018	HP-06	10	0	22	17	41	0	10	64	11	10
2017	HP	5	8	25	30	21	1	12	58	14	163
2017	HP-03	7	10	31	22	20	2	7	46	19	41
2017	HP-04	5	2	23	30	24	0	16	64	8	80
2017	HP-05	8	17	6	55	0	0	14	63	29	12
2017	HP-06	0	16	34	42	8	0	0	50	16	10
2014	HP	4	8	35	30	16	1	6	50	13	210
2014	HP-02	0	8	31	8	46	0	8	58	8	13
2014	HP-03	2	10	34	32	14	2	5	50	13	56
2014	HP-04	5	5	33	31	16	2	8	53	11	100
2014	HP-05	0	25	51	25	0	0	0	25	25	16
2014	HP-06	7	9	45	32	7	0	0	39	16	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	11	17	31	22	14	0	5	38	29	133
2020	HP-03	15	18	37	8	17	0	5	26	35	40
2020	HP-04	6	16	29	29	15	0	6	46	23	51
2020	HP-05	7	7	22	55	9	0	0	64	14	15
2020	HP-06	17	39	25	10	10	0	0	19	56	11
2019	HP	13	25	29	16	13	2	2	30	40	169
2019	HP-03	10	17	31	19	18	2	2	39	29	51
2019	HP-04	13	26	28	13	18	0	2	31	40	66
2019	HP-05	19	20	38	19	4	0	0	23	39	12
2019	HP-06	14	21	32	13	0	20	0	16	44	13
2018	HP	17	25	30	17	8	1	2	26	43	121
2018	HP-03	24	23	30	10	9	0	3	20	49	30
2018	HP-04	9	28	23	24	13	2	0	38	38	53
2018	HP-05	20	31	36	11	0	0	3	11	52	11
2018	HP-06	26	21	44	8	0	0	0	8	48	10
2017	HP	13	24	24	15	15	1	8	33	41	164
2017	HP-03	12	29	22	14	15	2	5	32	45	41
2017	HP-04	10	20	23	15	20	0	12	40	34	81
2017	HP-05	22	31	39	8	0	0	0	8	53	12
2017	HP-06	16	27	23	35	0	0	0	35	42	10
2014	HP	18	22	29	18	10	1	3	29	41	210
2014	HP-02	8	23	38	15	15	0	0	31	31	13
2014	HP-03	18	18	25	27	7	2	2	35	38	56
2014	HP-04	15	22	30	18	11	0	5	30	39	100
2014	HP-05	21	23	48	0	8	0	0	8	44	16
2014	HP-06	28	41	24	0	7	0	0	7	69	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	6	9	21	28	27	2	6	60	16	133
2020	HP-03	5	10	18	23	33	0	10	63	17	40
2020	HP-04	6	6	23	27	34	0	4	63	12	51
2020	HP-05	7	14	21	34	17	8	0	54	23	15
2020	HP-06	10	10	29	42	10	0	0	52	19	11
2019	HP	7	11	18	27	32	1	5	63	19	169
2019	HP-03	6	8	21	24	38	2	2	64	14	51
2019	HP-04	7	7	19	30	33	1	3	66	14	66
2019	HP-05	16	25	9	24	12	3	11	42	48	13
2019	HP-06	0	22	16	25	28	0	10	58	25	13
2018	HP	7	18	13	29	27	3	4	59	27	121
2018	HP-03	10	23	9	31	24	0	2	57	34	30
2018	HP-04	4	13	17	27	28	5	6	62	19	53
2018	HP-05	0	36	21	30	13	0	0	43	36	11
2018	HP-06	0	10	22	14	43	10	0	64	11	10
2017	HP	6	14	16	20	31	4	10	59	23	164
2017	HP-03	7	27	5	22	32	2	5	58	37	41
2017	HP-04	3	9	15	17	36	2	16	65	16	81
2017	HP-05	8	25	33	21	0	14	0	24	38	12
2017	HP-06	9	8	41	32	9	0	0	41	17	10
2014	HP	13	12	20	24	22	2	7	50	28	210
2014	HP-02	0	0	31	23	31	8	8	64	0	13
2014	HP-03	14	10	14	31	20	5	5	57	28	56
2014	HP-04	11	13	18	23	24	1	10	52	27	100
2014	HP-05	17	18	28	21	16	0	0	38	35	16
2014	HP-06	28	14	27	15	16	0	0	31	42	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	19	19	29	11	13	1	8	27	41	133
2020	HP-03	20	19	31	12	15	0	3	28	40	40
2020	HP-04	18	11	28	14	14	2	12	33	34	51
2020	HP-05	14	28	21	7	23	0	7	33	45	15
2020	HP-06	19	19	61	0	0	0	0	0	39	11
2019	HP	16	24	24	19	9	4	4	30	44	170
2019	HP-03	16	30	23	17	6	4	4	25	50	51
2019	HP-04	14	21	21	19	14	6	5	38	39	66
2019	HP-05	33	18	28	17	3	0	0	21	51	13
2019	HP-06	12	30	18	20	0	10	10	25	53	13
2018	HP	21	18	28	18	9	2	4	28	42	121
2018	HP-03	28	16	23	14	16	3	0	31	45	30
2018	HP-04	13	21	36	13	8	4	6	23	37	53
2018	HP-05	47	21	13	20	0	0	0	20	68	11
2018	HP-06	11	17	41	20	0	0	10	23	31	10
2017	HP	18	19	22	12	14	4	11	30	44	164
2017	HP-03	21	19	24	14	12	5	5	28	45	42
2017	HP-04	14	12	22	11	20	3	17	40	33	80
2017	HP-05	29	39	17	6	8	0	0	14	68	12
2017	HP-06	25	24	19	15	0	0	17	18	59	10
2014	HP	15	20	33	12	12	2	6	26	38	209
2014	HP-02	8	0	54	8	23	0	8	33	8	13
2014	HP-03	15	16	34	15	10	4	5	28	34	56
2014	HP-04	15	20	28	15	13	1	8	31	38	99
2014	HP-05	3	29	43	6	8	10	0	16	36	16
2014	HP-06	25	43	24	0	7	0	0	7	69	12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	8	19	31	23	13	0	6	39	28	132
2020	HP-03	5	23	34	21	15	0	3	37	28	40
2020	HP-04	10	12	23	29	17	0	8	51	24	51
2020	HP-05	7	28	30	21	14	0	0	35	35	15
2020	HP-06	11	30	49	11	0	0	0	11	41	10
2019	HP	11	19	31	23	12	2	2	36	32	169
2019	HP-03	8	20	38	18	10	4	2	30	30	51
2019	HP-04	11	19	30	23	15	0	1	39	30	65
2019	HP-05	9	24	27	21	12	0	7	35	35	13
2019	HP-06	30	24	8	20	8	10	0	31	60	13

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	11	29	29	20	8	1	1	41	29	132
2020	HP-03	8	34	27	23	8	0	0	42	31	39
2020	HP-04	10	32	27	12	12	4	2	45	26	51
2020	HP-05	14	22	30	34	0	0	0	36	34	15
2020	HP-06	25	10	37	19	10	0	0	34	29	11
2019	HP	11	26	31	15	15	1	1	37	31	168
2019	HP-03	8	26	27	17	22	0	0	34	39	51
2019	HP-04	16	22	34	16	11	1	0	38	27	65
2019	HP-05	3	25	29	9	26	7	0	31	37	13
2019	HP-06	7	27	48	8	0	0	10	38	9	13

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	35	16	15	10	0	0	59	26	131
2020	HP-03	18	37	15	18	12	0	0	55	30	39
2020	HP-04	25	32	17	15	10	0	0	57	25	50
2020	HP-05	35	34	0	22	7	2	0	70	30	15
2020	HP-06	26	17	27	19	10	0	0	44	29	11
2019	HP	33	33	12	11	11	0	0	66	22	169
2019	HP-03	28	30	9	16	16	0	0	59	32	50
2019	HP-04	40	29	9	11	12	0	0	68	23	66
2019	HP-05	62	7	14	9	9	0	0	69	17	13
2019	HP-06	31	55	6	8	0	0	0	86	8	13
2018	HP	27	33	14	13	13	1	0	61	26	121
2018	HP-03	22	30	15	15	17	0	0	52	32	31
2018	HP-04	26	21	22	21	7	3	0	48	29	52
2018	HP-05	26	41	0	0	31	3	0	68	32	11
2018	HP-06	58	42	0	0	0	0	0	100	0	10
2017	HP	32	32	12	7	16	0	2	65	23	171
2017	HP-03	23	27	13	9	28	0	0	50	37	44
2017	HP-04	34	35	10	6	13	0	2	70	20	82
2017	HP-05	22	30	27	6	14	0	0	53	20	13
2017	HP-06	24	66	0	0	9	0	0	91	9	10
2014	HP	33	32	13	11	9	0	1	66	20	210
2014	HP-02	31	0	31	15	23	0	0	31	38	13
2014	HP-03	17	44	13	11	15	0	0	61	26	56
2014	HP-04	36	30	11	14	7	1	1	68	21	100
2014	HP-05	51	28	15	0	6	0	0	79	6	16
2014	HP-06	58	9	24	9	0	0	0	67	9	12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	26	32	19	18	5	0	0	58	23	133
2020	HP-03	28	36	17	17	3	0	0	64	19	40
2020	HP-04	28	28	19	18	6	0	0	56	25	51
2020	HP-05	14	43	22	21	0	0	0	57	21	15
2020	HP-06	17	39	8	27	10	0	0	55	37	11
2019	HP	32	32	14	13	10	0	0	63	22	169
2019	HP-03	26	32	17	14	10	0	0	59	24	50
2019	HP-04	33	33	8	13	14	0	0	66	27	66
2019	HP-05	51	12	0	37	0	0	0	63	37	13
2019	HP-06	36	32	22	0	10	0	0	68	10	13
2018	HP	28	35	16	15	7	0	0	62	22	120
2018	HP-03	19	51	12	12	7	0	0	69	19	31
2018	HP-04	32	26	22	17	3	0	0	58	20	51
2018	HP-05	26	20	0	41	11	3	0	47	53	11
2018	HP-06	52	17	10	10	11	0	0	69	21	10
2017	HP	32	37	11	10	8	0	1	70	19	171
2017	HP-03	32	34	9	11	14	0	0	66	25	44
2017	HP-04	29	38	13	10	8	0	2	69	18	82
2017	HP-05	31	14	33	14	7	0	0	45	21	13
2017	HP-06	24	66	0	0	9	0	0	91	9	10
2014	HP	23	45	15	10	5	1	0	69	16	209
2014	HP-02	31	31	8	15	8	8	0	67	25	13
2014	HP-03	10	52	22	10	7	0	0	62	17	56
2014	HP-04	26	46	12	9	5	1	0	73	15	99
2014	HP-05	35	31	13	21	0	0	0	66	21	16
2014	HP-06	20	55	18	0	7	0	0	75	7	12

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	21	44	23	8	3	0	0	66	11	132
2020	HP-03	12	53	23	12	0	0	0	66	12	40
2020	HP-04	30	34	26	8	2	0	0	64	10	51
2020	HP-05	21	41	22	7	7	2	0	63	15	15
2020	HP-06	29	49	21	0	0	0	0	79	0	10
2019	HP	23	41	22	7	7	0	0	64	14	168
2019	HP-03	18	38	24	8	12	0	0	56	20	50
2019	HP-04	29	38	19	8	6	0	0	67	14	65
2019	HP-05	19	51	26	0	0	3	0	73	0	13
2019	HP-06	23	61	8	8	0	0	0	84	8	13
2018	HP	24	42	17	5	10	0	2	68	14	120
2018	HP-03	26	42	19	9	3	0	0	68	12	30
2018	HP-04	23	40	21	3	8	0	5	66	11	52
2018	HP-05	20	35	21	11	11	3	0	57	22	11
2018	HP-06	36	33	0	0	31	0	0	69	31	10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	35	24	6	4	3	1	65	10	133
2020	HP-03	33	28	26	8	5	0	0	61	13	40
2020	HP-04	26	38	23	9	2	0	2	66	11	51
2020	HP-05	21	28	17	0	14	20	0	62	18	15
2020	HP-06	25	46	29	0	0	0	0	71	0	11
2019	HP	25	30	27	8	7	3	1	57	16	168
2019	HP-03	23	25	25	10	14	2	0	50	24	51
2019	HP-04	28	26	24	11	6	4	0	57	18	66
2019	HP-05	22	40	23	8	7	0	0	62	15	12
2019	HP-06	23	26	40	0	0	0	11	55	0	12
2018	HP	31	33	21	5	6	5	0	67	11	118
2018	HP-03	35	42	9	4	11	0	0	76	14	29
2018	HP-04	28	30	26	6	3	7	0	62	10	51
2018	HP-05	9	36	34	11	11	0	0	45	21	11
2018	HP-06	36	11	33	0	10	10	0	52	11	10
2017	HP	34	39	17	5	3	2	1	74	9	171
2017	HP-03	35	33	18	7	7	0	0	68	14	44
2017	HP-04	33	41	15	4	2	4	1	77	7	82
2017	HP-05	40	13	26	21	0	0	0	53	21	13
2017	HP-06	32	51	17	0	0	0	0	83	0	10
2014	HP	25	38	23	5	5	2	2	66	10	210
2014	HP-02	38	23	31	0	8	0	0	62	8	13
2014	HP-03	15	40	33	5	5	0	2	56	11	56
2014	HP-04	25	40	19	5	6	2	3	68	12	100
2014	HP-05	45	30	10	0	6	10	0	82	7	16
2014	HP-06	29	34	37	0	0	0	0	63	0	12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	32	25	4	4	5	2	65	8	133
2020	HP-03	36	23	25	5	3	4	5	64	8	40
2020	HP-04	23	36	27	4	6	4	0	61	11	51
2020	HP-05	35	34	2	7	7	15	0	81	16	15
2020	HP-06	15	48	37	0	0	0	0	63	0	11
2019	HP	25	33	25	6	4	5	2	62	11	169
2019	HP-03	21	39	17	4	8	6	4	67	13	51
2019	HP-04	29	27	26	10	3	6	0	59	14	66
2019	HP-05	29	9	39	17	7	0	0	37	24	13
2019	HP-06	34	14	41	0	0	0	11	54	0	12
2018	HP	29	36	18	4	6	6	1	70	11	119
2018	HP-03	33	33	23	0	10	0	0	67	10	30
2018	HP-04	29	30	21	5	6	8	2	65	12	51
2018	HP-05	9	47	20	24	0	0	0	56	24	11
2018	HP-06	36	33	11	0	10	10	0	76	11	10
2017	HP	27	35	20	4	5	5	4	68	10	167
2017	HP-03	25	36	22	5	5	5	2	66	10	44
2017	HP-04	28	30	21	3	8	4	7	65	12	78
2017	HP-05	16	36	20	14	0	13	0	60	16	13
2017	HP-06	33	32	9	8	0	17	0	79	9	10
2014	HP	25	40	22	5	3	4	2	68	8	210
2014	HP-02	38	15	31	15	0	0	0	54	15	13
2014	HP-03	10	50	27	1	7	5	0	62	9	56
2014	HP-04	25	37	23	6	3	3	4	66	9	100
2014	HP-05	51	21	15	0	0	13	0	83	0	16
2014	HP-06	40	43	16	0	0	0	0	84	0	12

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	37	34	15	10	4	0	0	71	14	133
2020	HP-03	38	33	19	8	3	0	0	71	10	40
2020	HP-04	39	34	17	8	2	0	0	73	10	51
2020	HP-05	42	21	10	27	0	0	0	63	27	15
2020	HP-06	25	37	19	10	10	0	0	61	19	11
2019	HP	34	34	13	12	8	0	0	68	19	169
2019	HP-03	27	33	11	14	14	0	0	61	28	51
2019	HP-04	41	28	13	12	6	0	0	68	19	66
2019	HP-05	21	41	12	19	7	0	0	62	26	13
2019	HP-06	53	32	7	9	0	0	0	85	9	12
2018	HP	32	28	17	10	12	1	0	61	22	119
2018	HP-03	33	30	14	12	10	0	0	63	23	30
2018	HP-04	34	25	18	13	10	0	0	59	23	51
2018	HP-05	18	24	21	11	26	0	0	42	37	11
2018	HP-06	36	22	22	0	10	10	0	64	11	10
2017	HP	37	36	13	7	6	0	1	74	13	169
2017	HP-03	40	25	19	7	9	0	0	65	17	43
2017	HP-04	36	38	12	8	5	0	1	75	13	81
2017	HP-05	16	49	7	13	14	0	0	66	27	13
2017	HP-06	31	59	9	0	0	0	0	91	0	10
2014	HP	31	35	16	10	6	1	1	67	16	209
2014	HP-02	38	31	23	8	0	0	0	69	8	13
2014	HP-03	17	47	16	7	9	2	2	67	17	56
2014	HP-04	36	30	15	11	7	0	1	67	18	100
2014	HP-05	34	37	25	4	0	0	0	72	4	15
2014	HP-06	29	27	18	19	7	0	0	56	27	12

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	44	23	19	6	4	3	1	70	11	133
2020	HP-03	41	28	21	8	0	3	0	70	8	40
2020	HP-04	40	23	19	8	9	0	2	64	17	51
2020	HP-05	42	20	14	9	7	8	0	67	18	15
2020	HP-06	34	46	10	0	0	10	0	89	0	11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	30	28	3	4	5	1	62	8	133
2020	HP-03	33	26	34	5	0	0	3	60	5	40
2020	HP-04	26	27	33	2	4	8	0	58	7	51
2020	HP-05	28	34	9	7	7	15	0	73	16	15
2020	HP-06	25	39	27	0	10	0	0	63	10	11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	37	29	20	5	4	3	4	70	9	133
2020	HP-03	38	24	23	12	0	3	0	64	13	40
2020	HP-04	30	27	27	2	6	2	6	62	9	51
2020	HP-05	56	13	9	0	14	8	0	75	15	15
2020	HP-06	25	58	17	0	0	0	0	83	0	11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	13	30	23	13	21	0	0	44	34	133
2020	HP-03	12	34	23	19	13	0	0	46	32	40
2020	HP-04	15	27	25	6	28	0	0	41	34	51
2020	HP-05	14	21	29	14	20	2	0	36	35	15
2020	HP-06	15	29	8	19	29	0	0	44	48	11
2019	HP	23	28	18	15	16	0	0	51	31	169
2019	HP-03	22	16	20	16	25	0	0	39	42	50
2019	HP-04	33	25	14	14	14	0	0	58	28	66
2019	HP-05	11	35	12	27	15	0	0	45	43	13
2019	HP-06	7	51	22	10	10	0	0	58	20	13
2018	HP	19	26	18	14	20	2	1	46	35	121
2018	HP-03	15	24	19	19	24	0	0	39	42	31
2018	HP-04	24	18	23	11	19	5	0	44	32	52
2018	HP-05	15	30	11	21	21	3	0	46	43	11
2018	HP-06	16	30	11	11	21	0	10	52	36	10
2017	HP	23	25	18	10	19	1	3	50	31	171
2017	HP-03	23	22	7	11	32	2	2	48	45	44
2017	HP-04	27	22	23	9	15	0	5	52	25	82
2017	HP-05	16	30	0	26	27	0	0	47	53	13
2017	HP-06	15	9	32	17	27	0	0	24	44	10
2014	HP	19	40	18	12	9	0	1	60	22	209
2014	HP-02	31	23	8	23	15	0	0	54	38	13
2014	HP-03	11	44	21	14	10	0	0	55	24	56
2014	HP-04	21	39	18	10	9	0	1	61	20	100
2014	HP-05	14	42	25	14	6	0	0	56	19	15
2014	HP-06	20	43	12	9	16	0	0	63	25	12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	19	43	17	12	8	1	1	62	21	132
2020	HP-03	13	54	14	11	8	0	0	68	18	39
2020	HP-04	20	31	20	16	10	0	2	53	27	51
2020	HP-05	28	28	17	20	7	0	0	56	27	15
2020	HP-06	25	46	19	0	10	0	0	71	10	11
2019	HP	22	37	16	12	11	2	1	60	23	168
2019	HP-03	18	41	13	10	16	0	2	60	26	50
2019	HP-04	27	28	18	14	9	1	2	57	24	65
2019	HP-05	20	41	0	21	11	7	0	66	34	13
2019	HP-06	21	27	26	6	10	10	0	54	18	13
2018	HP	23	31	14	11	13	6	2	59	27	119
2018	HP-03	26	38	11	7	7	10	0	72	16	30
2018	HP-04	18	29	15	16	13	6	3	52	32	52
2018	HP-05	22	22	0	17	35	3	0	46	54	10
2018	HP-06	27	22	22	0	20	0	8	54	22	10
2017	HP	30	31	15	11	9	1	2	64	20	168
2017	HP-03	28	34	11	7	16	2	2	65	24	44
2017	HP-04	33	31	18	8	9	1	0	64	18	80
2017	HP-05	18	22	14	24	8	0	14	47	37	12
2017	HP-06	24	33	17	25	0	0	0	58	25	10
2014	HP	20	35	24	8	7	5	1	58	16	210
2014	HP-02	31	23	31	8	8	0	0	54	15	13
2014	HP-03	13	40	22	9	5	9	2	60	15	56
2014	HP-04	17	35	26	7	11	4	0	54	19	100
2014	HP-05	16	54	23	6	0	0	0	70	6	16
2014	HP-06	38	18	15	30	0	0	0	56	30	12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	20	35	20	12	10	2	1	56	23	133
2020	HP-03	21	35	19	15	8	3	0	57	24	40
2020	HP-04	20	31	22	12	12	0	2	52	25	51
2020	HP-05	21	28	17	14	13	8	0	53	29	15
2020	HP-06	25	37	29	0	10	0	0	61	10	11
2019	HP	18	32	25	11	13	1	1	51	24	168
2019	HP-03	14	31	24	14	17	0	0	45	31	49
2019	HP-04	25	24	25	12	11	1	2	51	24	66
2019	HP-05	12	34	25	3	26	0	0	46	29	13
2019	HP-06	13	24	43	0	10	10	0	41	11	13
2018	HP	21	31	20	8	19	2	0	53	27	119
2018	HP-03	16	42	18	7	17	0	0	58	24	30
2018	HP-04	21	21	27	10	18	2	0	43	29	52
2018	HP-05	34	10	0	11	42	3	0	46	54	10
2018	HP-06	27	33	19	0	20	0	0	60	20	10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	21	35	10	14	17	2	0	57	33	131
2020	HP-03	18	41	8	17	15	0	0	59	33	40
2020	HP-04	19	33	12	13	21	3	0	53	34	50
2020	HP-05	38	15	10	16	21	0	0	53	37	14
2020	HP-06	25	37	19	0	19	0	0	61	19	11
2019	HP	23	27	17	15	16	3	0	52	31	170
2019	HP-03	14	25	13	24	22	2	0	40	47	51
2019	HP-04	26	27	15	14	15	3	0	55	30	66
2019	HP-05	46	9	16	3	26	0	0	55	29	13
2019	HP-06	29	13	32	6	10	10	0	47	18	13
2018	HP	27	27	15	11	18	3	0	55	30	118
2018	HP-03	30	24	9	16	17	3	0	56	35	30
2018	HP-04	24	17	22	13	22	2	0	42	36	52
2018	HP-06	10	60	19	0	10	0	0	70	10	10
2017	HP	23	32	13	13	15	4	1	58	29	168
2017	HP-03	28	26	13	11	19	2	0	55	31	43
2017	HP-04	18	35	10	15	16	4	1	56	33	81
2017	HP-05	33	8	29	14	16	0	0	41	30	12
2017	HP-06	7	61	8	0	17	7	0	73	18	10
2014	HP	16	31	21	14	12	4	1	50	28	209
2014	HP-02	23	8	31	8	15	15	0	36	27	13
2014	HP-03	14	25	24	17	14	6	0	41	33	55
2014	HP-04	14	36	20	12	14	2	2	52	27	100
2014	HP-05	19	34	17	15	15	0	0	53	30	16
2014	HP-06	29	30	16	25	0	0	0	58	25	12

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	50	9	8	6	0	78	13	133
2020	HP-03	23	53	8	10	5	1	77	15	40
2020	HP-04	30	48	6	10	6	0	78	16	51
2020	HP-05	35	29	29	7	0	0	64	7	15
2020	HP-06	17	64	10	0	10	0	81	10	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	35	39	14	9	4	0	73	13	132
2020	HP-03	34	44	13	9	0	0	78	9	39
2020	HP-04	38	32	11	12	9	0	69	20	51
2020	HP-05	42	36	22	0	0	0	78	0	15
2020	HP-06	7	64	29	0	0	0	71	0	11
2019	HP	38	33	12	10	7	1	72	16	169
2019	HP-03	28	46	8	14	4	0	74	18	51
2019	HP-04	45	28	10	6	10	0	73	17	66
2019	HP-05	42	43	16	0	0	0	84	0	13
2019	HP-06	36	12	14	18	10	10	54	31	13
2017	HP	45	30	9	9	7	0	74	16	170
2017	HP-03	35	31	16	7	12	0	66	19	44
2017	HP-04	41	32	6	12	8	0	73	21	81
2017	HP-05	60	20	7	13	0	0	80	13	13
2017	HP-06	41	35	17	0	7	0	76	7	10
2014	HP	37	45	5	9	3	0	82	13	210
2014	HP-02	38	38	15	8	0	0	77	8	13
2014	HP-03	38	46	3	8	5	0	84	13	56
2014	HP-04	35	45	4	12	4	0	81	15	100
2014	HP-05	31	59	0	6	3	0	90	10	16
2014	HP-06	29	43	19	9	0	0	72	9	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	37	37	11	11	4	73	16	132
2020	HP-03	41	33	11	12	3	74	15	40
2020	HP-04	32	38	13	13	4	70	17	51
2020	HP-05	38	39	16	8	0	77	8	14
2020	HP-06	34	48	8	10	0	83	10	11
2019	HP	34	39	9	12	6	73	18	168
2019	HP-03	34	42	8	12	4	76	16	50
2019	HP-04	38	36	8	12	6	74	18	66
2019	HP-05	30	54	0	9	8	84	16	12
2019	HP-06	28	30	20	16	6	58	22	13
2017	HP	47	33	6	8	6	80	14	169
2017	HP-03	35	40	2	11	12	75	23	44
2017	HP-04	50	28	9	10	2	78	13	80
2017	HP-05	32	53	0	0	14	86	14	13
2017	HP-06	32	36	24	8	0	68	8	10
2014	HP	27	49	8	10	6	76	16	210
2014	HP-02	38	31	15	8	8	69	15	13
2014	HP-03	20	58	7	6	9	78	16	56
2014	HP-04	28	48	8	13	4	76	16	100
2014	HP-05	38	39	13	6	3	77	10	16
2014	HP-06	11	63	0	12	15	73	27	12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	57	29	8	2	2	0	2	87	4	132
2020	HP-03	56	28	10	3	0	1	3	87	3	40
2020	HP-04	62	26	6	2	4	0	0	88	6	51
2020	HP-05	55	31	15	0	0	0	0	85	0	15
2020	HP-06	44	46	10	0	0	0	0	90	0	11
2017	HP	61	25	7	4	4	0	0	86	7	169
2017	HP-03	65	21	11	0	2	0	0	86	2	43
2017	HP-04	63	24	5	3	3	0	1	88	7	81
2017	HP-05	58	22	7	0	13	0	0	80	13	13
2017	HP-06	33	42	0	17	8	0	0	75	25	10
2014	HP	60	31	3	3	2	0	1	92	5	210
2014	HP-02	62	38	0	0	0	0	0	100	0	13
2014	HP-03	58	33	3	0	5	0	2	92	5	56
2014	HP-04	65	26	4	3	0	0	1	93	3	100
2014	HP-05	43	44	10	3	0	0	0	87	3	16
2014	HP-06	38	36	0	15	12	0	0	73	27	12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	10	10	13	14	20	16	42	42	132
2020	HP-03	23	5	11	8	19	22	13	43	41	39
2020	HP-04	15	8	8	18	13	19	18	37	50	51
2020	HP-05	21	7	21	0	14	30	7	44	22	15
2020	HP-06	0	36	16	0	19	10	19	51	27	11
2019	HP	20	14	10	8	9	29	10	55	28	169
2019	HP-03	10	14	10	12	11	34	10	42	41	50
2019	HP-04	17	12	9	7	7	34	13	55	28	66
2019	HP-05	36	11	9	0	9	36	0	73	14	13
2019	HP-06	43	24	16	0	11	6	0	71	12	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	23	77	132
2020	HP-03	23	77	40
2020	HP-04	18	82	51
2020	HP-05	34	66	15
2020	HP-06	48	52	11
2019	HP	21	79	168
2019	HP-03	30	70	51
2019	HP-04	19	81	64
2018	HP	26	74	119
2018	HP-03	28	72	30
2018	HP-04	21	79	51

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	59	41	29
2019	HP	46	54	35
2019	HP-03	47	53	15
2019	HP-04	49	51	12
2018	HP	36	64	28
2018	HP-04	56	44	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	48	52	29
2019	HP	45	55	35
2019	HP-03	60	40	15
2019	HP-04	41	59	12
2018	HP	58	42	28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	HP	100	29
2018	HP	100	28
2018	HP-04	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	17	83	35

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	29

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	29
2019	HP	15	85	35

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	38	62	29
2019	HP	43	57	35
2019	HP-03	60	40	15
2018	HP	36	64	28

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	44	56	29
2019	HP	54	46	35
2019	HP-03	60	40	15
2019	HP-04	50	50	12
2018	HP	42	58	28

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	49	51	29
2019	HP	52	48	35
2019	HP-03	53	47	15
2019	HP-04	40	60	12
2018	HP	52	48	28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	23	77	29
2019	HP	34	66	35
2019	HP-03	33	67	15
2018	HP	42	58	28

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	39	61	29
2019	HP	32	68	35
2018	HP	48	52	28

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	47	53	29
2019	HP	46	54	35
2019	HP-03	33	67	15
2018	HP	58	42	28

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	42	58	29
2019	HP	37	63	35
2019	HP-03	33	67	15
2018	HP	46	54	28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	HP	100	29
2018	HP	100	28
2018	HP-04	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	35	65	29
2019	HP	26	74	35
2019	HP-03	40	60	15
2018	HP	16	84	28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	55	45	29
2019	HP	52	48	35
2019	HP-03	60	40	15
2019	HP-04	53	47	12
2018	HP	60	40	28
2018	HP-04	56	44	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	28	72	29
2019	HP	34	66	35
2018	HP	30	70	28

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	18	82	35
2018	HP	20	80	28

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	48	52	29
2019	HP	58	42	35
2019	HP-03	60	40	15
2019	HP-04	61	39	12
2018	HP	48	52	28
2018	HP-04	50	50	10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	22	78	35
2018	HP	26	74	28

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	20	80	29
2019	HP	32	68	35
2019	HP-03	33	67	15
2018	HP	40	60	28

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	14	86	35

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	22	78	28

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	24	76	29
2019	HP	35	65	35
2019	HP-03	33	67	15
2018	HP	24	76	28

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	20	80	24

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	30
2018	HP	0	100	24

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	30

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	30

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	17	83	30

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	33	67	30
2018	HP	34	66	24

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	17	83	30

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	37	63	30
2018	HP	43	57	24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	66	34	30
2018	HP	66	34	24

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	24

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	21	79	30

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	22	22	15	11	19	10	2	50	34	132
2020	HP-03	20	23	14	18	15	9	0	47	37	40
2020	HP-04	23	23	19	6	18	11	0	52	28	51
2020	HP-05	35	21	0	7	20	10	7	68	32	15
2020	HP-06	9	21	9	21	32	8	0	33	58	10
2019	HP	22	20	20	11	14	11	2	48	29	170
2019	HP-03	22	19	13	14	18	14	0	47	37	51
2019	HP-04	23	16	23	12	13	11	2	44	30	66
2019	HP-05	16	26	39	0	15	3	0	44	16	13
2019	HP-06	26	16	14	8	16	10	10	53	30	13
2018	HP	21	17	23	11	17	7	4	43	32	122
2018	HP-03	17	19	17	17	17	7	7	41	39	31
2018	HP-04	23	13	19	10	20	13	3	43	35	53
2018	HP-05	29	21	13	11	27	0	0	50	37	11
2018	HP-06	17	19	42	11	11	0	0	36	22	10
2017	HP	22	25	17	9	12	12	4	56	24	171
2017	HP-03	21	22	18	14	11	9	5	50	29	44
2017	HP-04	24	23	14	9	11	15	4	58	25	82
2017	HP-05	25	14	6	6	29	20	0	49	43	13
2017	HP-06	33	24	25	8	9	0	0	58	17	10
2014	HP	17	26	22	6	12	12	4	51	22	210
2014	HP-02	31	8	15	15	8	23	0	50	30	13
2014	HP-03	6	41	23	7	8	12	2	55	18	56
2014	HP-04	20	18	26	5	14	10	7	46	23	100
2014	HP-05	23	33	15	0	5	25	0	73	7	16
2014	HP-06	11	30	9	9	34	7	0	44	47	12

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	32	25	12	13	11	5	2	61	26	133
2020	HP-03	30	28	15	15	8	4	0	61	24	40
2020	HP-04	34	23	10	14	13	6	0	61	28	51
2020	HP-05	42	14	7	7	13	10	7	68	24	15
2020	HP-06	25	10	27	29	10	0	0	34	39	11
2019	HP	28	26	22	11	11	3	0	55	22	170
2019	HP-03	28	25	15	10	18	4	0	55	29	51
2019	HP-04	25	26	24	11	9	5	0	53	21	66
2019	HP-05	37	0	28	19	15	0	0	37	35	13
2019	HP-06	26	36	22	6	10	0	0	62	16	13
2018	HP	30	23	23	8	11	4	0	56	20	121
2018	HP-03	25	34	17	10	10	3	0	61	21	31
2018	HP-04	30	16	26	9	12	7	0	49	23	52
2018	HP-05	39	20	13	11	16	0	0	60	27	11
2018	HP-06	47	11	32	0	10	0	0	58	10	10
2017	HP	32	30	16	9	8	4	1	65	19	169
2017	HP-03	25	28	18	13	9	5	2	57	24	44
2017	HP-04	33	31	14	8	9	4	0	67	18	80
2017	HP-05	32	14	19	13	21	0	0	47	34	13
2017	HP-06	33	24	25	17	0	0	0	58	17	10
2014	HP	22	35	21	6	6	9	1	63	13	210
2014	HP-02	23	31	23	8	8	8	0	58	17	13
2014	HP-03	6	53	24	5	7	3	2	62	13	56
2014	HP-04	26	27	20	5	8	13	0	62	15	100
2014	HP-05	29	36	12	0	5	18	0	79	6	16
2014	HP-06	20	27	28	18	0	7	0	50	19	12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	8	92	132
2019	HP	9	91	167
2019	HP-03	12	88	50
2018	HP	9	91	121

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	44	56	14

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	64	36	14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2018	HP	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	HP	100	10
2019	HP	100	14
2018	HP	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2018	HP	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2018	HP	0	100	10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	14
2018	HP	0	100	10

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	No (%)	Total responses
2020	HP	100	10
2019	HP	100	14
2018	HP	100	10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2018	HP	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2018	HP	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2019	HP	0	100	14

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	HP	100	10
2019	HP	100	14
2018	HP	100	10

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	36	64	14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	37	63	14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10
2018	HP	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	14
2018	HP	0	100	10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	26	16	30	6	6	14	1	50	14	132
2020	HP-03	25	16	30	8	5	17	0	49	15	40
2020	HP-04	25	19	32	8	0	14	2	52	10	50
2020	HP-05	35	14	20	0	7	17	7	65	9	15
2020	HP-06	17	0	46	10	19	7	0	19	31	11
2019	HP	26	18	25	4	9	15	3	54	16	169
2019	HP-03	22	17	21	6	16	15	2	48	26	51
2019	HP-04	29	17	27	3	6	13	5	57	11	65
2019	HP-05	34	9	31	0	9	17	0	51	11	13
2019	HP-06	26	16	28	0	10	20	0	53	12	13
2018	HP	22	17	35	3	8	10	5	46	13	122
2018	HP-03	22	24	31	0	10	7	7	53	12	31
2018	HP-04	24	8	37	5	8	16	2	39	16	53
2018	HP-05	18	21	50	11	0	0	0	39	11	11
2018	HP-06	25	22	21	0	20	11	0	53	23	10
2017	HP	24	23	26	5	2	15	5	59	9	170
2017	HP-03	19	20	29	4	7	16	5	49	14	44
2017	HP-04	28	20	24	7	0	17	4	61	9	81
2017	HP-05	25	27	26	14	0	7	0	57	15	13
2017	HP-06	16	24	42	0	0	17	0	49	0	10
2014	HP	15	29	30	1	2	18	4	57	5	210
2014	HP-02	31	15	23	0	15	15	0	55	18	13
2014	HP-03	4	44	25	0	0	24	4	66	0	56
2014	HP-04	16	25	32	3	3	15	6	52	7	100
2014	HP-05	23	20	36	0	0	21	0	54	0	16
2014	HP-06	11	39	34	0	0	16	0	59	0	12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	33	23	23	7	6	6	1	60	15	132
2020	HP-03	36	17	28	10	5	4	0	55	16	40
2020	HP-04	30	25	28	7	4	6	0	59	12	50
2020	HP-05	42	14	13	0	7	17	7	74	9	15
2020	HP-06	25	10	37	19	10	0	0	34	29	11
2019	HP	31	28	20	5	7	7	1	65	14	168
2019	HP-03	28	25	19	4	14	8	2	59	20	51
2019	HP-04	34	27	19	7	4	8	1	67	12	64
2019	HP-05	37	24	19	11	9	0	0	61	19	13
2019	HP-06	34	24	22	0	10	10	0	65	11	13
2018	HP	30	26	26	4	5	9	0	61	10	120
2018	HP-03	26	31	28	3	7	3	0	60	11	30
2018	HP-04	27	19	29	3	8	14	0	54	13	52
2018	HP-05	18	47	24	11	0	0	0	66	11	11
2018	HP-06	47	22	11	10	0	10	0	76	11	10
2017	HP	33	30	19	4	3	7	3	70	9	171
2017	HP-03	23	25	27	7	5	9	5	55	13	44
2017	HP-04	33	37	15	4	4	7	1	76	8	82
2017	HP-05	40	19	13	14	7	7	0	63	23	13
2017	HP-06	26	15	42	0	0	17	0	49	0	10
2014	HP	22	39	23	3	1	11	1	69	5	210
2014	HP-02	23	38	15	8	8	8	0	67	17	13
2014	HP-03	10	55	23	1	0	10	2	73	2	56
2014	HP-04	25	24	30	5	2	13	1	57	8	100
2014	HP-05	29	47	10	0	0	15	0	89	0	16
2014	HP-06	20	64	9	0	0	7	0	90	0	12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	18	82	130
2020	HP-03	29	71	38
2020	HP-04	10	90	50
2020	HP-05	15	85	15
2020	HP-06	29	71	11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	11	89	129
2020	HP-03	14	86	38
2020	HP-04	9	91	50
2020	HP-05	8	92	15
2020	HP-06	19	81	11
2019	HP	10	90	166
2019	HP-03	12	88	50
2019	HP-04	10	90	63
2019	HP-05	17	83	13
2019	HP-06	0	100	13
2017	HP	14	86	170
2017	HP-03	20	80	44
2017	HP-04	11	89	81
2014	HP	11	89	210
2014	HP-03	12	88	56
2014	HP-04	10	90	100
2014	HP-05	0	100	16

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	31	69	13

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	69	31	13
2019	HP	60	40	16
2017	HP	67	33	24
2017	HP-04	78	22	10
2014	HP	75	25	22
2014	HP-04	82	18	10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	HP	18	33	3	32	13	0	0	52	45	17
2014	HP	59	23	5	12	0	0	0	82	12	16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	37	22	18	10	4	3	5	65	15	131
2020	HP-03	36	23	19	8	5	0	8	65	14	39
2020	HP-04	34	17	24	16	0	4	4	56	18	50
2020	HP-05	42	24	0	7	14	13	0	76	24	15
2020	HP-06	54	37	10	0	0	0	0	90	0	11

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	20	31	23	16	5	5	53	22	131
2020	HP-03	18	28	21	26	3	5	48	30	40
2020	HP-04	18	25	34	13	4	6	46	18	49
2020	HP-05	21	41	9	7	14	8	67	23	15
2020	HP-06	15	48	10	27	0	0	63	27	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	45	14	10	3	1	73	13	133
2020	HP-03	23	49	13	15	0	0	72	15	40
2020	HP-04	25	48	12	6	7	2	74	13	51
2020	HP-05	42	38	15	6	0	0	80	6	15
2020	HP-06	25	37	19	19	0	0	61	19	11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	40	17	8	5	1	69	14	132
2020	HP-03	23	44	16	10	8	0	66	18	40
2020	HP-04	25	43	17	8	5	2	69	13	51
2020	HP-05	45	25	29	0	0	0	71	0	14
2020	HP-06	25	46	29	0	0	0	71	0	11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	34	25	12	3	1	1	58	16	132
2020	HP-03	20	36	28	10	3	0	3	58	13	40
2020	HP-04	18	39	22	13	4	2	2	59	18	51
2020	HP-05	30	16	46	8	0	0	0	46	8	14
2020	HP-06	25	37	19	19	0	0	0	61	19	11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	34	21	11	3	1	2	64	14	131
2020	HP-03	28	48	14	8	0	0	3	78	8	40
2020	HP-04	21	35	21	15	3	2	2	58	20	51
2020	HP-05	36	0	57	0	7	0	0	36	7	14
2020	HP-06	38	30	21	11	0	0	0	68	11	10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	37	21	17	2	12	12	75	2	133
2020	HP-03	40	13	23	3	12	10	68	3	40
2020	HP-04	35	29	12	2	9	12	82	3	51
2020	HP-05	42	0	35	0	16	7	55	0	15
2020	HP-06	44	27	10	0	10	10	88	0	11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	37	22	8	2	2	66	11	133
2020	HP-03	28	30	30	5	5	3	59	11	40
2020	HP-04	21	43	20	12	0	4	67	13	51
2020	HP-05	21	51	14	14	0	0	72	14	15
2020	HP-06	44	27	29	0	0	0	71	0	11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	36	30	12	11	11	66	22	132
2020	HP-03	43	31	11	5	10	74	15	40
2020	HP-04	31	25	19	10	15	56	24	50
2020	HP-05	42	17	7	20	14	59	34	15
2020	HP-06	34	27	0	39	0	61	39	11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	30	36	15	12	7	1	66	19	132
2020	HP-03	28	35	20	8	10	0	63	18	40
2020	HP-04	27	31	19	16	4	2	60	21	50
2020	HP-05	35	34	9	14	7	0	69	21	15
2020	HP-06	44	37	10	10	0	0	81	10	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	36	64	35
2020	HP-05	29	71	10
2020	HP-06	36	64	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	15	25	27	25	8	0	0	40	34	13

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	34	27	9	3	4	0	59	13	133
2020	HP-03	23	30	28	8	8	4	0	55	16	40
2020	HP-04	17	38	29	10	2	4	0	57	13	51
2020	HP-05	14	48	16	14	0	8	0	67	15	15
2020	HP-06	34	19	37	10	0	0	0	54	10	11
2019	HP	18	37	21	14	7	3	0	57	21	168
2019	HP-03	22	32	20	18	6	2	0	55	24	50
2019	HP-04	20	38	20	10	9	3	0	60	20	65
2019	HP-05	11	33	28	19	9	0	0	44	28	13
2019	HP-06	21	19	32	18	0	10	0	45	20	13
2018	HP	19	36	22	9	9	5	0	58	18	119
2018	HP-03	21	34	19	15	11	0	0	55	26	28
2018	HP-04	16	36	27	8	6	7	0	56	15	53
2018	HP-05	29	30	20	11	11	0	0	59	21	11
2018	HP-06	27	11	30	0	21	10	0	43	24	10
2017	HP	15	33	19	8	13	11	1	54	25	169
2017	HP-03	8	33	20	9	21	9	0	45	33	44
2017	HP-04	20	34	13	7	10	15	0	64	20	81
2017	HP-05	19	29	29	0	22	0	0	49	22	12
2017	HP-06	9	32	25	24	9	0	0	42	33	10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	23	18	9	20	2	52	29	132
2020	HP-03	33	26	19	5	18	0	58	23	40
2020	HP-04	20	31	13	8	24	4	52	34	50
2020	HP-05	42	7	9	20	14	8	53	36	15
2020	HP-06	25	19	19	27	10	0	44	37	11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	30	29	16	9	8	5	2	64	19	131
2020	HP-03	35	31	16	3	13	0	3	68	16	40
2020	HP-04	25	31	15	16	2	10	0	63	20	50
2020	HP-05	45	15	10	0	15	14	0	71	18	14
2020	HP-06	25	29	19	27	0	0	0	54	27	11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	30	19	15	10	3	0	55	26	133
2020	HP-03	25	39	13	15	8	0	0	64	23	40
2020	HP-04	22	25	26	12	11	4	0	49	24	51
2020	HP-05	21	21	23	14	13	8	0	46	29	15
2020	HP-06	17	46	10	17	10	0	0	63	27	11
2019	HP	20	30	19	17	13	1	0	50	31	168
2019	HP-03	18	29	17	15	18	2	0	48	34	51
2019	HP-04	22	32	15	22	8	2	0	55	30	65
2019	HP-05	29	17	7	23	24	0	0	46	47	13
2019	HP-06	20	28	34	8	10	0	0	49	18	13
2018	HP	24	26	21	13	14	2	0	51	28	120
2018	HP-03	27	25	15	11	22	0	0	53	33	29
2018	HP-04	23	21	32	17	7	0	0	44	24	53
2018	HP-05	39	0	3	31	27	0	0	39	58	11
2018	HP-06	21	36	11	0	31	0	0	58	31	10
2017	HP	19	33	15	16	13	4	1	54	31	170
2017	HP-03	16	32	9	25	16	2	0	49	42	44
2017	HP-04	24	28	16	14	9	8	0	57	26	81
2017	HP-05	18	14	0	33	35	0	0	32	68	13
2017	HP-06	9	23	49	9	9	0	0	32	19	10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	27	28	9	12	0	51	21	34
2020	HP-05	21	31	20	29	0	0	51	29	10
2020	HP-06	17	37	27	0	19	0	54	19	11
2019	HP	13	43	21	8	11	3	59	20	37
2019	HP-06	17	53	9	9	0	11	79	10	11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	16	21	28	17	17	1	37	35	133
2020	HP-03	23	17	28	17	15	0	40	32	40
2020	HP-04	12	27	27	14	17	2	41	31	51
2020	HP-05	7	14	36	14	29	0	21	43	15
2020	HP-06	19	27	10	34	10	0	46	44	11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	14	24	21	13	28	1	38	41	133
2020	HP-03	18	28	10	18	26	0	46	44	40
2020	HP-04	9	23	29	10	28	0	33	38	51
2020	HP-05	16	21	7	13	43	0	38	55	15
2020	HP-06	26	25	29	10	10	0	52	19	11
2019	HP	9	17	20	19	32	1	27	52	169
2019	HP-03	6	21	13	26	32	2	28	59	50
2019	HP-04	7	14	30	16	32	0	21	49	66
2019	HP-05	12	19	8	37	24	0	31	61	13
2019	HP-06	23	8	19	14	36	0	31	50	13
2018	HP	10	17	17	17	40	0	26	57	121
2018	HP-03	7	19	13	19	42	0	25	61	31
2018	HP-04	7	17	15	18	42	0	24	61	52
2018	HP-05	3	20	0	10	68	0	23	77	11
2018	HP-06	11	10	28	19	31	0	21	51	10
2017	HP	12	17	19	20	32	0	29	52	170
2017	HP-03	7	19	27	18	30	0	26	48	44
2017	HP-04	7	19	24	18	32	0	26	50	82
2017	HP-05	13	9	0	38	40	0	22	78	13
2017	HP-06	9	16	7	42	25	0	26	67	10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	35	24	5	2	2	67	8	131
2020	HP-03	27	47	23	0	0	3	77	0	40
2020	HP-04	29	36	25	8	0	2	66	8	50
2020	HP-05	30	27	29	7	7	0	57	14	15
2020	HP-06	19	44	17	10	10	0	63	19	11
2019	HP	32	35	19	8	4	1	69	12	170
2019	HP-03	36	39	15	8	0	2	76	8	51
2019	HP-04	42	30	19	7	1	0	72	8	66
2019	HP-05	28	28	36	0	9	0	56	9	13
2019	HP-06	0	42	10	22	16	10	47	42	13
2018	HP	30	32	27	8	2	1	62	10	121
2018	HP-03	30	41	29	0	0	0	71	0	31
2018	HP-04	33	29	31	4	0	3	64	4	52
2018	HP-05	3	46	21	30	0	0	49	30	11
2018	HP-06	22	19	21	31	6	0	41	37	10
2017	HP	37	30	21	7	4	1	68	11	171
2017	HP-03	43	34	12	9	2	0	77	12	44
2017	HP-04	40	29	20	6	2	3	70	9	82
2017	HP-05	27	20	22	23	7	0	48	30	13
2017	HP-06	15	33	34	0	17	0	48	17	10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	46	32	15	4	1	0	3	80	5	131
2020	HP-03	52	30	12	3	0	0	3	85	3	40
2020	HP-04	40	33	20	2	2	0	2	75	4	50
2020	HP-05	45	27	22	0	0	0	7	77	0	15
2020	HP-06	29	42	10	19	0	0	0	71	19	11
2019	HP	44	21	19	6	4	0	6	70	11	170
2019	HP-03	54	19	15	4	4	0	4	76	8	51
2019	HP-04	47	19	22	4	3	1	3	69	8	66
2019	HP-05	49	15	16	0	9	0	11	72	10	13
2019	HP-06	21	31	14	8	6	0	20	65	18	13
2018	HP	43	32	13	6	4	1	2	76	11	119
2018	HP-03	51	37	11	0	2	0	0	87	2	29
2018	HP-04	40	29	17	4	5	2	3	72	10	52
2018	HP-05	23	47	20	11	0	0	0	70	11	11
2018	HP-06	43	19	0	17	10	0	10	70	30	10
2017	HP	44	30	13	6	3	0	5	77	9	170
2017	HP-03	47	35	9	7	2	0	0	81	9	44
2017	HP-04	48	24	10	7	3	0	7	78	11	81
2017	HP-05	44	26	16	0	7	0	7	75	8	13
2017	HP-06	8	58	9	0	8	0	17	79	9	10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	26	25	21	14	12	1	2	52	26	132
2020	HP-03	34	28	12	15	8	0	3	64	24	40
2020	HP-04	23	31	31	8	6	0	2	55	14	50
2020	HP-05	44	13	7	14	14	8	0	62	30	15
2020	HP-06	0	19	10	25	46	0	0	19	71	11
2019	HP	24	27	16	16	15	0	2	52	32	169
2019	HP-03	30	34	18	8	6	0	4	67	14	51
2019	HP-04	25	28	16	19	10	0	2	54	29	65
2019	HP-05	21	17	19	34	9	0	0	38	43	13
2019	HP-06	13	8	8	13	58	0	0	21	71	13
2018	HP	21	24	21	19	13	1	0	46	33	121
2018	HP-03	27	27	24	15	7	0	0	54	22	31
2018	HP-04	23	19	20	23	12	2	0	44	36	52
2018	HP-05	13	16	30	11	30	0	0	30	41	11
2018	HP-06	0	30	11	32	26	0	0	30	59	10
2017	HP	23	28	23	14	12	0	1	51	26	171
2017	HP-03	26	33	25	12	5	0	0	59	16	44
2017	HP-04	20	27	24	15	13	0	1	47	28	82
2017	HP-05	21	42	13	16	7	0	0	64	23	13
2017	HP-06	7	32	19	0	42	0	0	39	42	10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	47	31	13	3	2	0	3	81	5	130
2020	HP-03	52	31	10	0	3	0	5	87	3	40
2020	HP-04	45	36	14	2	0	0	2	83	2	50
2020	HP-05	58	21	14	0	7	0	0	79	7	15
2020	HP-06	10	54	19	17	0	0	0	63	17	11
2019	HP	43	28	17	4	6	0	2	72	11	168
2019	HP-03	47	32	14	4	0	0	4	81	4	50
2019	HP-04	44	31	16	3	6	0	0	75	9	66
2019	HP-05	33	33	16	0	17	0	0	66	17	13
2019	HP-06	28	12	30	10	20	0	0	41	29	13
2018	HP	48	20	15	7	6	1	2	70	14	120
2018	HP-03	58	30	5	3	3	0	0	88	7	31
2018	HP-04	45	17	23	6	4	4	1	65	11	51
2018	HP-05	22	27	20	11	11	0	11	54	24	11
2018	HP-06	41	0	21	17	20	0	0	41	37	10
2017	HP	46	26	14	5	6	1	1	73	12	170
2017	HP-03	61	9	14	9	7	0	0	70	16	44
2017	HP-04	47	28	13	5	3	2	2	78	8	81
2017	HP-05	29	33	23	7	7	0	0	62	14	13
2017	HP-06	21	52	0	0	27	0	0	73	27	10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	33	31	23	6	6	0	1	65	12	132
2020	HP-03	33	38	18	3	8	0	0	72	10	40
2020	HP-04	38	32	23	2	2	0	2	72	4	51
2020	HP-05	16	41	14	21	7	0	0	58	28	15
2020	HP-06	34	8	39	10	10	0	0	42	19	11
2019	HP	36	26	21	10	6	0	1	62	16	167
2019	HP-03	38	21	19	14	6	0	2	60	20	51
2019	HP-04	33	32	24	9	1	0	0	66	11	64
2019	HP-05	42	7	16	9	26	0	0	49	35	13
2019	HP-06	38	8	30	14	10	0	0	46	24	13
2018	HP	33	29	13	13	11	1	1	63	24	121
2018	HP-03	37	34	12	3	13	0	0	71	17	31
2018	HP-04	26	29	20	17	3	2	3	57	21	52
2018	HP-05	18	20	0	30	32	0	0	38	62	11
2018	HP-06	41	21	11	17	10	0	0	62	27	10
2017	HP	31	32	18	11	8	0	0	63	19	170
2017	HP-03	36	28	11	9	16	0	0	64	25	44
2017	HP-04	35	29	23	9	4	0	0	64	13	82
2017	HP-05	14	44	18	16	8	0	0	59	24	12
2017	HP-06	7	50	16	9	17	0	0	57	27	10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	33	28	18	8	6	6	66	15	132
2020	HP-03	39	27	13	13	3	5	69	17	39
2020	HP-04	36	31	21	2	4	6	71	6	51
2020	HP-05	16	34	21	14	15	0	50	29	15
2020	HP-06	37	36	10	8	0	10	81	9	11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	32	35	18	9	5	0	1	68	14	131
2020	HP-03	36	39	15	1	8	0	0	76	9	39
2020	HP-04	33	39	15	10	0	0	2	74	10	51
2020	HP-05	25	23	23	29	0	0	0	48	29	14
2020	HP-06	17	27	46	10	0	0	0	44	10	11
2019	HP	29	24	26	9	9	2	1	55	19	170
2019	HP-03	31	21	29	6	10	0	2	54	16	51
2019	HP-04	34	27	19	10	9	0	0	61	19	66
2019	HP-05	17	17	29	26	0	0	11	39	29	13
2019	HP-06	15	21	28	6	10	20	0	45	20	13
2018	HP	27	27	22	12	10	1	1	55	23	120
2018	HP-03	26	19	33	7	10	0	3	47	18	30
2018	HP-04	30	31	18	11	10	0	0	60	22	53
2018	HP-05	13	24	10	41	12	0	0	37	53	10
2018	HP-06	30	22	6	20	11	11	0	58	35	10
2017	HP	35	30	22	6	7	0	0	64	13	170
2017	HP-03	36	34	21	5	5	0	0	70	9	44
2017	HP-04	38	29	18	9	6	0	0	67	15	82
2017	HP-05	22	16	54	0	8	0	0	38	8	12
2017	HP-06	15	41	9	9	25	0	0	56	34	10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	33	27	5	4	0	2	63	9	132
2020	HP-03	36	34	26	1	0	0	3	72	1	39
2020	HP-04	26	35	33	4	0	0	2	63	4	51
2020	HP-05	30	28	15	13	14	0	0	59	27	15
2020	HP-06	17	27	37	10	10	0	0	44	19	11
2019	HP	31	32	17	11	5	2	3	66	17	168
2019	HP-03	34	36	18	6	4	0	2	71	10	50
2019	HP-04	37	34	10	10	8	0	2	72	18	65
2019	HP-05	9	26	38	8	9	0	11	39	18	13
2019	HP-06	20	8	10	43	0	20	0	35	53	13
2018	HP	35	29	17	8	10	0	1	64	19	120
2018	HP-03	37	30	17	5	10	0	0	67	16	30
2018	HP-04	33	25	26	6	8	0	3	60	14	53
2018	HP-05	15	34	0	17	34	0	0	49	51	10
2018	HP-06	41	32	0	27	0	0	0	73	27	10
2017	HP	33	29	18	12	4	1	2	65	16	170
2017	HP-03	25	39	13	16	7	0	0	64	23	44
2017	HP-04	41	27	15	11	2	2	3	71	14	82
2017	HP-05	14	22	32	16	8	0	8	40	26	12
2017	HP-06	25	31	34	9	0	0	0	56	9	10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	36	29	20	9	4	0	2	67	13	131
2020	HP-03	44	28	17	5	3	0	3	75	8	39
2020	HP-04	28	38	19	8	4	0	2	67	13	51
2020	HP-05	40	15	16	21	8	0	0	55	29	14
2020	HP-06	17	46	37	0	0	0	0	63	0	11
2019	HP	32	24	23	10	7	2	2	58	18	170
2019	HP-03	30	30	18	10	8	0	4	63	19	51
2019	HP-04	39	23	15	14	8	0	1	63	22	66
2019	HP-05	25	17	27	11	17	0	3	43	29	13
2019	HP-06	12	32	30	6	0	20	0	55	8	13
2018	HP	33	24	26	8	7	0	2	58	15	120
2018	HP-03	30	30	24	5	10	0	0	60	16	30
2018	HP-04	29	26	35	4	4	0	3	56	8	53
2018	HP-05	25	0	33	30	12	0	0	25	42	10
2018	HP-06	41	22	6	21	0	0	10	70	24	10
2017	HP	39	23	20	10	6	1	1	63	17	170
2017	HP-03	38	27	5	19	9	2	0	67	28	44
2017	HP-04	41	24	20	9	5	0	1	66	14	82
2017	HP-05	7	30	24	16	16	0	8	40	34	12
2017	HP-06	32	16	52	0	0	0	0	48	0	10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	42	24	15	8	10	0	1	67	18	131
2020	HP-03	49	29	13	1	8	0	0	78	9	39
2020	HP-04	33	28	18	12	7	0	2	63	19	50
2020	HP-05	38	7	29	13	14	0	0	45	27	15
2020	HP-06	34	27	10	10	19	0	0	61	29	11
2019	HP	37	24	16	10	9	2	1	63	20	170
2019	HP-03	41	19	19	6	12	0	2	62	18	51
2019	HP-04	42	26	10	12	9	0	1	69	21	66
2019	HP-05	28	9	25	28	7	0	3	38	36	13
2019	HP-06	28	24	12	6	10	20	0	65	20	13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	46	28	19	5	1	75	7	129
2020	HP-03	53	38	8	1	0	91	1	38
2020	HP-04	43	35	20	2	0	78	2	49
2020	HP-05	35	9	41	14	0	45	14	15
2020	HP-06	29	34	27	10	0	63	10	11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	44	29	12	9	4	0	1	74	14	132
2020	HP-03	52	32	9	5	0	0	3	85	5	39
2020	HP-04	45	32	16	6	0	0	0	77	6	51
2020	HP-05	30	14	20	28	7	0	0	45	35	15
2020	HP-06	19	34	10	27	10	0	0	54	37	11
2019	HP	47	25	13	9	3	1	2	74	13	170
2019	HP-03	51	29	12	6	0	0	2	82	6	51
2019	HP-04	55	23	10	8	3	0	1	78	11	66
2019	HP-05	51	9	7	25	9	0	0	59	34	13
2019	HP-06	13	33	12	22	0	10	10	57	28	13
2018	HP	38	35	12	9	3	0	2	75	13	118
2018	HP-03	42	31	14	5	7	0	0	74	12	30
2018	HP-04	35	44	12	7	0	0	3	81	7	53
2018	HP-05	36	24	29	12	0	0	0	60	12	10
2018	HP-06	41	32	0	17	0	0	10	81	19	10
2017	HP	40	29	19	5	5	1	1	70	11	169
2017	HP-03	47	28	16	5	2	0	2	76	7	44
2017	HP-04	38	36	16	4	4	1	1	76	8	81
2017	HP-05	7	38	16	16	24	0	0	44	40	12
2017	HP-06	39	0	44	17	0	0	0	39	17	10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	45	32	18	2	2	1	77	5	132
2020	HP-03	41	42	14	0	0	3	85	0	40
2020	HP-04	44	28	21	4	2	0	72	6	51
2020	HP-05	52	27	21	0	0	0	79	0	15
2020	HP-06	26	27	29	10	8	0	54	17	11
2019	HP	43	28	20	5	3	1	72	8	169
2019	HP-03	52	30	12	4	0	2	83	4	50
2019	HP-04	43	33	15	8	2	0	75	9	66
2019	HP-05	29	10	60	0	0	0	40	0	13
2019	HP-06	36	16	22	6	20	0	52	26	13
2018	HP	45	30	18	4	3	1	76	7	119
2018	HP-03	47	23	23	3	3	0	70	7	30
2018	HP-04	46	32	18	4	0	0	78	4	52
2018	HP-05	27	29	33	12	0	0	55	12	10
2018	HP-06	52	27	0	0	10	11	89	11	10
2017	HP	51	33	11	3	2	0	84	6	171
2017	HP-03	54	37	7	2	0	0	91	2	44
2017	HP-04	50	30	13	4	3	0	80	7	82
2017	HP-05	36	33	16	7	7	0	70	14	13
2017	HP-06	48	25	17	0	9	0	73	9	10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	40	32	17	8	2	1	73	10	131
2020	HP-03	41	29	14	10	3	3	72	13	39
2020	HP-04	44	28	20	9	0	0	71	9	50
2020	HP-05	30	34	21	7	7	0	65	14	15
2020	HP-06	26	64	10	0	0	0	90	0	11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	70	20	3	3	2	1	1	91	6	131
2020	HP-03	78	14	0	2	5	0	0	93	7	39
2020	HP-04	61	25	8	4	0	2	0	88	4	51
2020	HP-05	66	20	0	7	7	0	0	86	14	15
2020	HP-06	83	17	0	0	0	0	0	100	0	11
2019	HP	61	18	11	2	3	0	6	84	5	168
2019	HP-03	61	13	10	2	4	0	10	82	7	51
2019	HP-04	64	19	10	2	2	0	3	86	4	64
2019	HP-05	67	24	0	9	0	0	0	91	9	13
2019	HP-06	42	8	32	0	10	0	8	55	11	13
2018	HP	56	24	8	4	4	3	1	83	8	120
2018	HP-03	49	24	9	10	3	3	0	76	14	30
2018	HP-04	57	26	12	0	3	0	3	85	3	53
2018	HP-05	48	30	10	0	12	0	0	78	12	10
2018	HP-06	52	27	0	0	0	21	0	100	0	10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	64	16	9	5	5	1	0	81	10	131
2020	HP-03	63	22	7	3	5	0	0	85	8	40
2020	HP-04	60	18	10	4	6	2	0	79	10	51
2020	HP-05	71	8	8	14	0	0	0	78	14	14
2020	HP-06	61	10	10	10	10	0	0	71	19	11
2019	HP	61	14	9	7	8	0	1	76	16	170
2019	HP-03	58	14	6	8	14	0	0	72	22	51
2019	HP-04	64	6	12	12	6	0	0	70	18	66
2019	HP-05	53	28	0	0	15	3	0	84	16	13
2019	HP-06	52	30	8	0	10	0	0	82	10	13
2018	HP	60	13	6	5	14	1	1	75	20	120
2018	HP-03	61	9	9	3	17	0	0	70	21	30
2018	HP-04	55	19	7	3	14	0	2	75	17	53
2018	HP-05	47	11	0	24	18	0	0	58	42	10
2018	HP-06	58	11	0	11	10	10	0	76	24	10
2017	HP	67	14	9	3	5	1	0	82	9	171
2017	HP-03	59	19	14	2	5	0	2	79	7	44
2017	HP-04	68	17	8	3	4	1	0	86	6	82
2017	HP-05	58	0	14	13	14	0	0	58	27	13
2017	HP-06	73	8	0	9	9	0	0	81	19	10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	43	28	15	10	4	0	0	71	14	132
2020	HP-03	46	28	18	3	5	0	0	74	8	39
2020	HP-04	40	23	15	21	2	0	0	63	23	51
2020	HP-05	64	21	15	0	0	0	0	85	0	15
2020	HP-06	26	46	8	10	10	0	0	73	19	11
2019	HP	40	33	13	6	8	0	0	74	14	170
2019	HP-03	32	30	17	12	8	0	2	63	20	51
2019	HP-04	52	24	10	5	9	0	0	76	14	66
2019	HP-05	11	69	9	0	9	3	0	82	9	13
2019	HP-06	40	43	8	0	10	0	0	82	10	13
2018	HP	41	32	15	4	7	0	1	74	11	121
2018	HP-03	38	34	24	0	3	0	0	72	3	30
2018	HP-04	41	29	19	4	7	0	0	70	11	53
2018	HP-05	20	38	11	11	21	0	0	58	32	11
2018	HP-06	59	30	0	0	0	0	11	100	0	10
2017	HP	39	38	12	5	5	0	0	78	10	170
2017	HP-03	25	45	12	11	5	0	2	71	16	43
2017	HP-04	50	30	14	2	4	0	0	79	6	82
2017	HP-05	22	49	7	7	14	0	0	71	21	13
2017	HP-06	27	46	17	9	0	0	0	73	9	10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	51	24	12	7	6	0	0	75	14	130
2020	HP-03	57	16	17	5	5	0	0	73	11	39
2020	HP-04	50	28	8	8	6	0	0	77	14	50
2020	HP-05	45	21	15	6	14	0	0	66	20	15
2020	HP-06	37	42	10	10	0	0	0	79	10	10
2019	HP	52	15	15	8	9	0	0	67	17	169
2019	HP-03	49	9	16	10	16	0	0	58	26	51
2019	HP-04	56	13	13	12	6	0	0	69	18	66
2019	HP-05	58	3	11	9	15	3	0	64	25	13
2019	HP-06	54	12	34	0	0	0	0	66	0	13
2018	HP	47	21	14	5	12	0	1	69	17	121
2018	HP-03	49	23	7	7	14	0	0	72	21	30
2018	HP-04	45	20	23	4	8	0	0	65	12	53
2018	HP-05	30	23	11	11	27	0	0	52	37	11
2018	HP-06	68	11	0	0	10	0	11	89	11	10
2017	HP	47	28	11	6	9	0	0	75	15	171
2017	HP-03	48	18	13	7	14	0	0	66	21	44
2017	HP-04	49	26	11	6	8	0	0	75	14	82
2017	HP-05	36	29	7	6	21	0	0	66	27	13
2017	HP-06	31	50	9	9	0	0	0	81	9	10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	52	18	6	5	4	0	15	83	10	130
2020	HP-03	63	14	3	2	3	0	15	91	5	40
2020	HP-04	54	14	2	4	2	0	23	89	8	50
2020	HP-05	55	14	16	15	0	0	0	69	15	14
2020	HP-06	17	37	17	10	19	0	0	54	29	11
2019	HP	62	14	7	2	3	0	12	87	5	170
2019	HP-03	67	8	4	4	2	0	15	88	7	51
2019	HP-04	75	10	5	0	0	0	10	95	0	66
2019	HP-05	52	8	17	0	9	3	11	70	10	13
2019	HP-06	40	35	0	8	18	0	0	74	26	13
2018	HP	61	13	7	2	2	0	16	87	4	121
2018	HP-03	74	3	7	0	0	0	16	92	0	30
2018	HP-04	66	8	4	3	0	0	20	92	3	53
2018	HP-05	41	16	30	0	11	0	3	58	11	11
2018	HP-06	48	41	0	0	11	0	0	89	11	10
2017	HP	59	17	7	1	3	0	14	88	4	171
2017	HP-03	73	5	5	0	0	0	18	94	0	44
2017	HP-04	64	16	9	1	0	0	9	88	1	82
2017	HP-05	42	36	0	0	21	0	0	79	21	13
2017	HP-06	32	49	0	0	19	0	0	81	19	10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	55	27	10	2	1	0	5	86	3	132
2020	HP-03	63	27	10	0	0	0	0	90	0	40
2020	HP-04	54	25	4	4	0	0	12	91	4	50
2020	HP-05	52	27	22	0	0	0	0	78	0	15
2020	HP-06	26	64	10	0	0	0	0	90	0	11
2019	HP	65	19	6	3	5	0	3	86	8	169
2019	HP-03	64	16	4	6	6	0	4	83	13	50
2019	HP-04	69	20	5	0	3	0	3	91	3	66
2019	HP-05	61	19	0	9	0	3	7	90	10	13
2019	HP-06	56	12	16	6	10	0	0	68	16	13
2018	HP	62	18	8	5	1	0	6	86	6	120
2018	HP-03	79	10	3	3	0	0	3	93	4	30
2018	HP-04	51	30	4	7	0	0	9	88	7	52
2018	HP-05	63	6	21	11	0	0	0	68	11	11
2018	HP-06	68	0	11	0	10	0	11	76	11	10
2017	HP	65	22	7	3	1	0	2	88	4	171
2017	HP-03	64	18	7	2	2	0	7	88	5	44
2017	HP-04	71	15	9	5	0	0	1	87	5	82
2017	HP-05	59	21	13	0	7	0	0	80	7	13
2017	HP-06	31	69	0	0	0	0	0	100	0	10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	56	23	10	2	6	1	2	82	8	133
2020	HP-03	56	32	5	0	0	0	8	94	0	40
2020	HP-04	49	31	8	4	7	2	0	81	11	51
2020	HP-05	45	7	27	7	15	0	0	52	22	15
2020	HP-06	73	8	10	0	10	0	0	81	10	11
2019	HP	56	17	11	5	9	0	2	75	14	170
2019	HP-03	60	14	12	8	4	0	2	76	12	51
2019	HP-04	51	26	11	3	8	0	1	78	11	66
2019	HP-05	41	15	12	17	14	0	0	56	31	13
2019	HP-06	64	6	20	0	10	0	0	71	10	13
2018	HP	53	23	9	5	7	1	3	79	12	120
2018	HP-03	60	21	9	7	3	0	0	81	10	30
2018	HP-04	43	27	14	0	9	3	4	75	10	52
2018	HP-05	20	40	9	31	0	0	0	60	31	11
2018	HP-06	58	20	0	0	10	0	11	89	11	10
2017	HP	56	20	12	6	6	0	0	76	13	171
2017	HP-03	48	27	18	5	2	0	0	75	7	44
2017	HP-04	61	12	12	8	7	0	0	73	15	82
2017	HP-05	36	29	13	7	14	0	0	66	21	13
2017	HP-06	32	41	9	0	17	0	0	73	17	10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	53	25	12	7	1	1	2	80	8	133
2020	HP-03	54	22	16	3	0	0	5	80	3	40
2020	HP-04	60	20	14	4	0	2	0	81	4	51
2020	HP-05	43	28	8	21	0	0	0	71	21	15
2020	HP-06	54	46	0	0	0	0	0	100	0	11
2019	HP	60	23	9	5	1	1	2	86	5	167
2019	HP-03	67	15	11	4	0	0	2	84	4	51
2019	HP-04	64	23	6	4	0	2	1	90	4	64
2019	HP-05	48	40	0	9	0	3	0	91	9	13
2019	HP-06	52	18	12	8	0	0	10	77	9	13
2018	HP	61	27	6	1	1	0	4	91	3	120
2018	HP-03	46	45	3	0	3	0	2	93	4	30
2018	HP-04	66	22	8	1	0	0	2	90	1	52
2018	HP-05	52	32	16	0	0	0	0	84	0	11
2018	HP-06	68	11	0	0	0	0	21	100	0	10
2017	HP	55	34	8	1	2	0	0	88	3	171
2017	HP-03	55	36	9	0	0	0	0	91	0	44
2017	HP-04	55	37	7	0	1	0	0	92	1	82
2017	HP-05	42	43	7	0	7	0	0	86	7	13
2017	HP-06	41	25	16	0	17	0	0	67	17	10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	22	37	31	5	5	59	10	133
2020	HP-03	25	43	27	0	5	68	5	40
2020	HP-04	20	40	34	4	2	60	6	51
2020	HP-05	16	28	34	15	7	45	22	15
2020	HP-06	29	27	36	8	0	56	8	11

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	18	29	32	17	3	0	1	47	21	133
2020	HP-03	17	31	42	10	0	0	0	48	10	40
2020	HP-04	24	35	30	10	2	0	0	58	12	51
2020	HP-05	16	14	21	41	7	0	0	31	48	15
2020	HP-06	10	17	27	46	0	0	0	26	46	11
2019	HP	14	33	34	13	5	0	0	48	18	170
2019	HP-03	18	30	30	16	6	0	0	48	22	51
2019	HP-04	13	47	29	3	5	1	1	62	8	66
2019	HP-05	17	19	22	35	7	0	0	37	41	13
2019	HP-06	20	10	28	32	10	0	0	30	42	13
2018	HP	19	33	30	10	9	0	0	51	19	122
2018	HP-03	12	32	39	10	7	0	0	44	17	31
2018	HP-04	18	36	35	8	4	0	0	53	12	53
2018	HP-05	0	32	11	20	37	0	0	32	57	11
2018	HP-06	30	38	0	10	21	0	0	69	31	10
2017	HP	15	31	39	8	6	1	1	46	14	171
2017	HP-03	14	34	36	2	14	0	0	48	16	44
2017	HP-04	19	30	39	8	3	0	1	50	10	82
2017	HP-05	0	22	47	16	14	0	0	22	30	13
2017	HP-06	7	35	24	25	9	0	0	41	34	10

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	8	19	34	25	12	1	1	38	27	133
2020	HP-03	5	21	26	33	15	0	0	48	27	40
2020	HP-04	4	12	42	24	15	2	0	41	16	51
2020	HP-05	21	28	28	17	7	0	0	24	48	15
2020	HP-06	19	25	46	0	10	0	0	10	44	11
2019	HP	8	12	37	29	13	0	1	43	20	162
2019	HP-03	12	6	32	23	26	0	0	50	18	50
2019	HP-04	5	10	39	38	6	0	3	44	16	61
2019	HP-05	21	13	52	14	0	0	0	14	34	11
2019	HP-06	0	26	43	22	10	0	0	32	26	13
2018	HP	10	13	33	20	21	0	3	42	24	117
2018	HP-03	11	7	42	27	13	0	0	40	18	29
2018	HP-04	3	19	30	17	25	0	7	45	23	51
2018	HP-05	47	20	22	11	0	0	0	11	67	10
2018	HP-06	11	10	28	21	30	0	0	51	21	10
2017	HP	6	15	35	27	16	1	1	44	21	171
2017	HP-03	5	16	32	28	17	2	0	46	21	44
2017	HP-04	4	13	30	29	22	0	2	52	17	82
2017	HP-05	23	14	53	0	9	0	0	9	38	13
2017	HP-06	17	25	33	25	0	0	0	25	42	10

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	56	34	10	38	62	133
2020	HP-03	56	34	10	38	62	40
2020	HP-04	51	35	14	40	60	51
2020	HP-05	62	31	7	33	67	15
2020	HP-06	54	46	0	46	54	11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	24	76	73
2020	HP-03	14	86	22
2020	HP-04	35	65	26

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	45	18	15	9	9	2	3	66	19	132
2020	HP-03	37	26	17	10	5	0	5	66	16	40
2020	HP-04	43	18	19	10	6	2	2	63	17	50
2020	HP-05	59	6	0	7	29	0	0	64	36	15
2020	HP-06	44	29	0	17	10	0	0	73	27	11
2019	HP	40	15	16	12	12	3	2	58	26	168
2019	HP-03	41	10	27	11	8	0	2	52	20	51
2019	HP-04	40	20	10	16	8	3	2	64	26	65
2019	HP-05	33	9	11	32	9	3	3	45	44	13
2019	HP-06	37	6	8	5	28	16	0	52	39	13
2018	HP	39	11	13	11	19	1	5	54	32	120
2018	HP-03	33	14	14	17	19	0	2	48	38	30
2018	HP-04	41	10	12	9	18	2	8	57	30	52
2018	HP-05	23	11	26	11	30	0	0	33	41	11
2018	HP-06	41	11	11	6	31	0	0	52	37	10

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	11	12	28	16	32	1	23	48	72
2020	HP-03	5	19	19	24	33	0	24	57	21
2020	HP-04	3	12	40	14	31	0	16	45	26

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	7	18	22	13	38	1	25	52	73
2020	HP-03	0	28	14	14	45	0	28	59	22
2020	HP-04	0	23	36	14	26	0	23	40	26

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - HP

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence