2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

Top of page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	28	47	12	9	4	75	13	1336
2020	FS-01	30	45	10	9	7	75	15	104
2020	FS-02	25	43	14	12	5	69	17	458
2020	FS-03	28	50	12	8	2	78	10	616
2020	FS-04	30	49	10	6	5	79	11	141
2019	FS	36	45	10	7	2	81	9	1047
2019	FS-01	30	50	11	6	2	80	9	81
2019	FS-02	36	40	11	10	3	76	13	365
2019	FS-03	35	49	9	5	2	84	7	456
2019	FS-04	45	43	8	3	2	87	5	125
2018	FS	35	48	9	6	3	83	9	913
2018	FS-01	33	55	7	2	2	89	4	54
2018	FS-02	32	49	9	7	3	81	9	320
2018	FS-03	34	49	8	5	3	84	8	416
2018	FS-04	47	33	10	7	4	79	11	110
2017	FS	37	46	8	6	3	83	9	1090
2017	FS-01	34	49	8	3	6	83	9	66
2017	FS-02	36	44	8	8	4	80	12	412
2017	FS-03	39	46	9	5	2	85	6	461
2017	FS-04	39	48	7	4	2	87	6	129
2014	FS	36	47	8	6	2	83	9	936
2014	FS-01	38	62	0	0	0	100	0	28
2014	FS-02	33	50	8	6	3	83	9	358
2014	FS-03	38	46	7	7	2	84	9	383
2014	FS-04	41	41	10	7	1	82	8	140

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	41	16	13	7	0	64	20	1336
2020	FS-01	20	39	18	15	7	0	59	22	104
2020	FS-02	23	36	20	14	7	0	59	21	457
2020	FS-03	24	43	14	12	6	0	68	18	617
2020	FS-04	22	42	12	14	9	0	64	24	141
2019	FS	25	42	15	12	6	0	67	18	1040
2019	FS-01	24	34	20	13	8	1	59	21	79
2019	FS-02	24	42	14	13	6	0	67	20	366
2019	FS-03	25	44	15	10	6	1	69	16	451
2019	FS-04	28	41	15	11	5	0	69	16	124
2018	FS	23	43	14	12	8	0	66	20	916
2018	FS-01	26	48	7	11	7	0	74	19	54
2018	FS-02	25	42	14	10	9	0	67	19	323
2018	FS-03	20	46	15	13	7	0	66	19	415
2018	FS-04	27	32	14	14	12	0	59	26	111
2017	FS	23	39	15	14	9	0	63	23	1089
2017	FS-01	26	40	8	16	11	0	65	27	66
2017	FS-02	26	36	12	14	11	0	62	26	413
2017	FS-03	21	43	18	13	6	0	64	18	460
2017	FS-04	23	38	14	15	10	0	61	25	128

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	40	44	10	4	2	0	84	6	1329
2020	FS-01	33	44	16	3	3	0	78	6	104
2020	FS-02	38	43	13	5	2	0	81	7	453
2020	FS-03	42	46	8	4	1	0	87	5	614
2020	FS-04	45	39	6	7	1	1	85	9	141
2019	FS	51	37	8	3	1	0	88	4	1034
2019	FS-01	47	31	12	6	4	0	78	10	81
2019	FS-02	48	38	9	4	1	0	86	5	362
2019	FS-03	52	39	7	1	1	0	91	2	448
2019	FS-04	58	33	7	2	0	0	91	2	123
2018	FS	49	40	7	3	2	0	89	4	910
2018	FS-01	50	41	7	0	2	0	91	2	54
2018	FS-02	46	43	7	2	2	0	89	3	320
2018	FS-03	51	39	6	3	2	0	90	5	412
2018	FS-04	52	35	7	5	1	0	87	6	112
2017	FS	53	35	8	3	1	0	88	4	1087
2017	FS-01	38	40	16	3	3	0	78	6	66
2017	FS-02	53	34	8	5	1	0	87	5	412
2017	FS-03	56	36	6	2	1	0	92	2	459
2017	FS-04	56	33	9	1	0	0	89	1	128
2014	FS	57	33	7	2	1	0	90	3	935
2014	FS-01	59	38	3	0	0	0	97	0	28
2014	FS-02	52	37	7	2	1	0	90	4	358
2014	FS-03	61	29	8	2	1	0	89	2	382
2014	FS-04	57	35	6	1	1	0	93	1	140

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	34	45	11	8	2	79	10	1334
2020	FS-01	35	41	15	5	4	76	9	104
2020	FS-02	32	42	15	8	2	74	11	455
2020	FS-03	34	48	8	8	2	82	10	617
2020	FS-04	37	43	9	7	4	80	11	141
2019	FS	40	41	12	5	2	82	7	1045
2019	FS-01	37	42	10	8	4	79	11	81
2019	FS-02	37	43	13	5	2	81	7	365
2019	FS-03	43	39	11	5	1	83	6	456
2019	FS-04	42	42	10	5	1	85	6	123
2018	FS	36	47	10	5	2	83	7	915
2018	FS-01	31	54	7	6	2	85	7	54
2018	FS-02	35	46	11	6	2	82	7	323
2018	FS-03	36	49	9	4	2	85	6	415
2018	FS-04	42	37	11	6	4	79	10	110
2017	FS	41	41	10	6	2	82	8	1085
2017	FS-01	29	53	12	3	3	81	6	66
2017	FS-02	39	40	11	7	2	80	9	412
2017	FS-03	43	42	8	5	2	86	7	458
2017	FS-04	42	38	12	6	1	81	8	127
2014	FS	41	43	9	5	1	85	6	936
2014	FS-01	45	48	7	0	0	93	0	28
2014	FS-02	35	47	11	5	2	83	7	358
2014	FS-03	44	40	9	5	1	85	6	383
2014	FS-04	49	38	6	5	1	87	6	140

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	32	26	18	9	0	0	48	27	1330
2020	FS-01	25	25	27	14	9	0	0	50	23	104
2020	FS-02	14	30	24	20	11	0	0	45	31	455
2020	FS-03	15	35	26	17	8	0	0	50	24	613
2020	FS-04	16	32	26	19	6	0	0	48	26	141
2019	FS	17	38	21	16	8	0	0	55	23	1047
2019	FS-01	26	30	20	18	6	0	0	56	24	81
2019	FS-02	16	36	20	19	9	1	1	52	28	365
2019	FS-03	16	39	24	14	7	0	0	55	22	456
2019	FS-04	20	43	20	11	7	0	0	63	17	125
2018	FS	17	33	24	16	9	0	0	51	25	913
2018	FS-01	31	35	11	16	6	2	0	67	22	52
2018	FS-02	15	35	24	18	9	0	0	50	26	323
2018	FS-03	17	33	27	14	9	0	0	50	23	415
2018	FS-04	18	33	20	20	9	0	0	51	29	110
2017	FS	18	34	24	16	8	0	0	52	24	1090
2017	FS-01	16	33	22	15	13	1	0	49	29	66
2017	FS-02	17	35	23	16	9	0	0	52	25	412
2017	FS-03	19	34	25	14	8	0	0	53	22	461
2017	FS-04	20	34	23	16	5	1	0	55	22	129
2014	FS	18	46	18	14	5	0	0	64	18	934
2014	FS-01	41	42	18	0	0	0	0	82	0	28
2014	FS-02	20	45	19	10	6	0	0	65	16	358
2014	FS-03	15	46	17	17	4	0	0	61	22	383
2014	FS-04	20	45	14	17	3	1	0	66	20	139

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	14	35	22	19	9	0	49	29	1329
2020	FS-01	17	36	26	13	8	0	53	21	104
2020	FS-02	14	31	20	23	11	0	46	35	455
2020	FS-03	13	38	21	19	8	0	51	27	613
2020	FS-04	14	35	26	15	9	0	50	25	140
2019	FS	15	40	21	16	8	0	55	24	1039
2019	FS-01	29	29	20	15	6	0	58	22	80
2019	FS-02	13	40	19	19	9	0	53	28	362
2019	FS-03	14	41	23	15	8	0	55	22	454
2019	FS-04	16	43	21	13	6	1	60	19	123
2018	FS	16	37	22	17	9	0	53	26	911
2018	FS-01	26	41	9	15	8	0	68	23	53
2018	FS-02	14	36	23	17	9	0	51	26	324
2018	FS-03	15	38	23	15	9	0	53	24	410
2018	FS-04	16	35	19	23	7	0	51	30	111
2017	FS	16	40	18	16	9	0	56	26	1089
2017	FS-01	19	28	23	15	15	0	48	30	66
2017	FS-02	15	41	16	18	11	0	56	29	412
2017	FS-03	17	40	21	14	8	0	57	22	460
2017	FS-04	18	41	17	17	6	0	60	23	129
2014	FS	18	45	17	14	6	0	63	19	935
2014	FS-01	37	45	11	7	0	0	82	7	28
2014	FS-02	17	45	18	13	6	0	62	19	358
2014	FS-03	15	45	17	17	5	0	60	22	383
2014	FS-04	21	47	17	11	4	0	68	15	139

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	26	33	18	12	7	2	1	62	20	1331
2020	FS-01	34	32	15	9	6	4	0	69	15	104
2020	FS-02	23	31	20	13	8	3	2	57	23	456
2020	FS-03	27	35	18	12	6	2	1	63	18	614
2020	FS-04	27	36	17	11	8	1	1	64	19	140
2019	FS	31	33	17	10	5	3	1	67	16	1048
2019	FS-01	35	34	14	11	5	0	1	70	16	81
2019	FS-02	30	36	14	9	7	3	1	69	17	366
2019	FS-03	31	30	19	10	5	3	1	64	16	456
2019	FS-04	33	36	17	10	2	2	0	71	12	125
2018	FS	29	31	19	10	7	3	1	62	18	915
2018	FS-01	24	34	21	4	8	9	0	64	13	53
2018	FS-02	29	30	18	12	7	2	1	61	21	324
2018	FS-03	27	33	20	9	8	3	1	62	17	414
2018	FS-04	36	30	17	7	7	1	1	68	15	111
2017	FS	28	34	17	9	7	4	1	65	17	1089
2017	FS-01	22	29	15	9	13	11	0	57	25	66
2017	FS-02	27	35	16	9	9	3	1	65	19	413
2017	FS-03	28	36	18	8	6	4	2	67	14	459
2017	FS-04	34	29	18	11	4	2	1	65	16	129
2014	FS	32	32	18	9	5	3	1	67	14	933
2014	FS-01	58	28	11	3	0	0	0	86	3	28
2014	FS-02	31	33	18	8	6	4	1	67	15	358
2014	FS-03	31	33	18	10	5	3	1	67	15	381
2014	FS-04	38	31	16	8	4	2	1	71	12	139

Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	53	31	9	3	2	1	2	86	5	1332
2020	FS-01	39	33	12	6	6	2	3	75	12	104
2020	FS-02	43	36	12	5	2	1	2	81	7	455
2020	FS-03	59	29	7	2	1	0	1	89	3	615
2020	FS-04	65	27	4	2	1	0	2	93	3	141
2019	FS	51	30	10	4	2	1	1	83	7	1046
2019	FS-01	30	33	15	10	5	2	5	68	16	81
2019	FS-02	47	33	11	5	2	1	1	82	7	366
2019	FS-03	57	28	9	4	2	1	0	86	5	454
2019	FS-04	57	27	12	2	1	0	1	85	3	125

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	40	36	11	8	4	0	1	77	12	1338
2020	FS-01	35	34	11	14	5	1	0	70	19	104
2020	FS-02	34	40	11	9	4	1	0	75	14	458
2020	FS-03	45	33	11	7	3	0	1	79	10	618
2020	FS-04	42	36	11	5	4	0	1	80	9	141
2019	FS	37	36	9	11	5	1	0	74	17	1045
2019	FS-01	26	35	11	21	6	1	0	61	27	81
2019	FS-02	35	36	11	12	5	1	1	71	17	365
2019	FS-03	39	35	7	11	6	2	0	75	17	456
2019	FS-04	43	36	10	7	3	0	1	80	10	123
2018	FS	33	38	11	9	7	2	0	73	16	906
2018	FS-01	28	37	17	7	9	2	0	66	17	54
2018	FS-02	36	34	11	10	7	2	1	71	17	323
2018	FS-03	32	41	10	8	5	2	0	76	14	406
2018	FS-04	32	40	8	11	8	0	1	73	19	111
2017	FS	37	39	9	9	5	1	0	77	14	1091
2017	FS-01	40	37	8	8	5	3	0	79	13	66
2017	FS-02	35	39	9	9	6	1	0	75	16	413
2017	FS-03	39	39	8	8	5	1	0	79	13	461
2017	FS-04	37	41	14	5	3	0	0	78	8	129
2014	FS	39	37	10	9	3	1	0	77	12	935
2014	FS-01	35	44	14	4	4	0	0	79	7	28
2014	FS-02	38	34	12	10	4	2	0	73	15	358
2014	FS-03	39	38	11	8	2	1	0	78	11	382
2014	FS-04	46	40	4	7	1	1	0	87	9	140

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	43	31	11	9	5	0	0	75	14	1338
2020	FS-01	35	26	9	20	10	0	0	61	30	104
2020	FS-02	42	30	12	11	5	0	0	73	16	458
2020	FS-03	44	34	12	7	3	0	0	78	11	618
2020	FS-04	48	31	11	6	4	0	1	79	10	141
2019	FS	40	32	12	8	7	1	0	73	16	1050
2019	FS-01	32	32	14	11	10	1	0	65	22	81
2019	FS-02	41	29	12	9	8	1	0	70	17	367
2019	FS-03	40	34	10	8	7	1	0	74	16	457
2019	FS-04	42	35	13	6	3	0	1	77	9	125
2018	FS	35	33	13	10	7	1	0	69	17	914
2018	FS-01	33	41	13	4	9	0	0	74	13	54
2018	FS-02	39	28	12	13	7	1	1	68	20	325
2018	FS-03	33	36	14	10	6	1	0	70	16	412
2018	FS-04	31	34	17	7	9	1	1	66	17	111
2017	FS	40	32	11	9	6	2	0	74	15	1088
2017	FS-01	42	30	9	12	6	2	0	73	18	66
2017	FS-02	41	29	12	9	6	2	0	72	16	413
2017	FS-03	40	33	11	7	6	2	1	75	14	458
2017	FS-04	39	38	10	5	6	2	0	79	11	129
2014	FS	40	35	11	8	4	1	0	76	12	932
2014	FS-01	34	45	14	7	0	0	0	79	7	28
2014	FS-02	37	37	12	8	4	1	1	76	12	358
2014	FS-03	42	32	11	8	5	2	1	76	13	381
2014	FS-04	46	35	9	5	4	1	0	81	9	138

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	20	36	19	11	6	8	0	62	18	1338
2020	FS-01	24	31	18	12	9	6	0	58	22	104
2020	FS-02	18	34	18	11	7	11	0	59	21	458
2020	FS-03	21	39	19	11	4	6	0	64	16	618
2020	FS-04	22	39	18	9	7	6	0	64	17	141
2019	FS	18	35	19	15	7	6	0	57	23	1048
2019	FS-01	27	33	22	7	4	6	0	64	12	81
2019	FS-02	20	33	17	14	8	8	0	58	24	367
2019	FS-03	16	36	20	16	7	5	0	55	25	457
2019	FS-04	18	38	22	14	6	2	0	57	20	125
2018	FS	20	36	16	14	6	7	0	61	22	915
2018	FS-01	31	26	17	6	7	13	0	66	15	54
2018	FS-02	19	38	17	13	6	8	0	61	20	322
2018	FS-03	19	37	15	15	7	7	0	60	24	417
2018	FS-04	23	37	20	15	4	1	1	61	18	111
2017	FS	18	35	18	13	8	7	0	58	23	1090
2017	FS-01	28	31	11	12	3	16	0	69	18	66
2017	FS-02	17	35	19	11	9	9	0	58	22	412
2017	FS-03	15	37	19	14	9	6	0	56	24	461
2017	FS-04	25	34	19	12	7	3	0	61	19	129
2014	FS	24	39	17	9	4	7	0	68	14	935
2014	FS-01	24	51	18	3	0	3	0	78	4	28
2014	FS-02	23	42	15	9	2	9	1	72	12	358
2014	FS-03	23	36	18	12	4	6	0	63	18	383
2014	FS-04	30	38	18	4	6	3	0	70	11	139

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	15	35	20	20	9	1	51	29	1329
2020	FS-01	16	32	28	13	10	1	48	23	104
2020	FS-02	14	34	19	20	11	2	50	31	456
2020	FS-03	16	35	19	21	8	1	52	29	611
2020	FS-04	12	38	22	18	9	0	51	27	141
2019	FS	13	36	21	20	9	1	50	29	1045
2019	FS-01	29	29	28	10	5	0	57	15	80
2019	FS-02	14	37	19	18	11	2	51	30	365
2019	FS-03	11	36	22	23	8	0	47	31	457
2019	FS-04	13	41	18	18	10	1	54	28	125
2018	FS	14	37	21	16	11	1	51	28	912
2018	FS-01	20	41	17	15	4	4	63	19	54
2018	FS-02	13	36	21	16	12	1	50	29	320
2018	FS-03	13	37	21	16	12	1	50	28	415
2018	FS-04	14	37	21	19	9	0	51	28	111
2017	FS	14	36	22	16	11	2	51	27	1091
2017	FS-01	17	37	14	21	6	4	57	28	66
2017	FS-02	15	37	20	15	12	2	52	27	413
2017	FS-03	11	36	24	17	10	2	48	28	461
2017	FS-04	19	35	21	13	10	2	55	24	129
2014	FS	15	41	19	16	7	1	57	23	936
2014	FS-01	14	48	28	3	0	7	67	4	28
2014	FS-02	18	42	19	15	5	1	60	21	358
2014	FS-03	13	41	17	20	9	1	55	28	383
2014	FS-04	17	42	21	14	6	1	59	20	140

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	7	28	24	25	13	2	36	40	1334
2020	FS-01	7	27	26	24	13	2	35	38	104
2020	FS-02	7	26	24	24	15	4	35	41	457
2020	FS-03	8	28	23	26	13	2	37	40	615
2020	FS-04	5	29	25	26	14	1	35	40	141
2019	FS	8	28	24	26	12	2	37	39	1043
2019	FS-01	15	32	22	23	6	1	48	29	80
2019	FS-02	9	28	23	23	13	3	39	37	366
2019	FS-03	6	27	24	29	12	3	34	42	455
2019	FS-04	5	32	23	28	11	2	38	39	124
2018	FS	8	27	24	25	14	3	35	40	913
2018	FS-01	9	37	24	20	6	4	48	27	54
2018	FS-02	8	27	23	26	13	4	36	40	321
2018	FS-03	8	24	26	24	14	3	33	40	415
2018	FS-04	7	29	23	25	16	0	36	41	111
2017	FS	7	29	24	25	12	3	37	39	1088
2017	FS-01	11	31	14	22	11	11	47	37	66
2017	FS-02	6	31	23	24	13	3	38	38	413
2017	FS-03	5	28	25	26	13	3	34	40	458
2017	FS-04	10	29	24	25	10	2	40	36	129
2014	FS	8	33	24	22	10	3	42	33	936
2014	FS-01	7	37	32	17	3	3	46	21	28
2014	FS-02	11	34	25	19	8	3	46	28	358
2014	FS-03	7	31	22	26	13	2	38	40	383
2014	FS-04	8	33	29	20	8	2	42	28	140

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	7	33	22	25	12	2	40	38	1332
2020	FS-01	8	27	20	29	16	0	34	45	104
2020	FS-02	6	31	20	26	14	2	38	42	457
2020	FS-03	8	34	24	24	9	2	42	34	615
2020	FS-04	4	38	21	25	12	1	42	36	139
2019	FS	6	28	24	26	15	1	34	42	1046
2019	FS-01	8	17	27	26	21	0	26	47	81
2019	FS-02	5	28	23	27	16	1	33	44	366
2019	FS-03	7	28	25	26	13	1	35	40	457
2019	FS-04	6	34	21	26	13	1	40	39	124
2018	FS	7	28	21	29	15	1	35	45	913
2018	FS-01	9	31	20	26	11	2	41	38	54
2018	FS-02	5	29	16	33	15	2	35	49	321
2018	FS-03	8	26	24	28	14	1	34	42	415
2018	FS-04	5	28	24	27	16	0	33	43	111
2017	FS	7	29	24	24	14	2	37	39	1091
2017	FS-01	10	23	20	26	17	4	35	45	66
2017	FS-02	8	28	23	25	15	1	36	40	413
2017	FS-03	6	33	23	22	13	2	40	36	461
2017	FS-04	5	26	30	27	11	0	32	38	129
2014	FS	7	32	24	26	10	2	39	37	935
2014	FS-01	7	56	17	14	3	3	65	18	28
2014	FS-02	5	30	24	30	9	2	36	40	357
2014	FS-03	7	30	23	26	12	1	38	39	383
2014	FS-04	8	35	26	22	9	1	43	31	140

Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	42	15	15	8	0	0	61	24	1336
2020	FS-01	19	40	16	18	6	2	0	60	24	104
2020	FS-02	20	40	16	14	9	1	0	61	23	457
2020	FS-03	20	42	14	16	8	0	0	62	24	617
2020	FS-04	15	43	16	16	10	0	1	59	26	141
2019	FS	20	41	17	14	8	0	0	61	22	1044
2019	FS-01	20	38	16	17	7	1	0	59	25	81
2019	FS-02	21	40	17	13	8	0	0	62	21	366
2019	FS-03	18	42	17	14	9	0	0	60	23	453
2019	FS-04	23	40	18	13	7	0	0	63	19	124
2018	FS	16	41	18	14	11	0	0	57	25	915
2018	FS-01	22	44	17	9	7	0	0	67	17	54
2018	FS-02	18	41	17	11	12	0	0	60	24	323
2018	FS-03	14	40	22	14	9	0	0	54	24	414
2018	FS-04	15	40	8	20	16	0	0	56	36	111
2017	FS	18	40	17	15	9	0	0	59	24	1089
2017	FS-01	22	49	7	12	6	1	1	74	19	66
2017	FS-02	21	37	16	16	10	0	0	58	26	411
2017	FS-03	16	42	19	16	7	0	0	58	23	461
2017	FS-04	17	43	15	13	12	0	0	60	25	129
2014	FS	19	42	16	15	7	0	0	62	22	935
2014	FS-01	27	55	14	3	0	0	0	83	3	28
2014	FS-02	21	42	16	13	8	0	0	63	21	358
2014	FS-03	18	43	15	17	7	1	0	62	24	383
2014	FS-04	18	41	14	20	7	0	0	59	27	140

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	21	48	13	13	4	0	0	69	18	1327
2020	FS-01	19	43	15	15	8	0	0	62	23	103
2020	FS-02	21	46	13	13	6	0	0	67	20	454
2020	FS-03	22	50	12	13	2	0	0	72	16	612
2020	FS-04	21	50	14	14	2	0	0	71	16	141
2019	FS	23	47	11	14	4	0	0	70	18	1038
2019	FS-01	20	39	11	23	5	1	0	60	28	79
2019	FS-02	25	46	12	12	5	0	0	71	17	365
2019	FS-03	22	49	10	15	5	0	0	71	19	451
2019	FS-04	22	55	10	12	1	0	0	76	13	124
2018	FS	20	48	13	12	6	0	0	68	19	916
2018	FS-01	28	44	7	13	7	0	0	72	20	54
2018	FS-02	19	49	14	12	7	0	0	68	19	323
2018	FS-03	20	47	14	14	5	0	0	67	19	415
2018	FS-04	22	49	12	9	8	0	0	71	17	111
2017	FS	22	46	14	14	4	0	0	68	18	1090
2017	FS-01	16	49	18	8	7	0	1	66	16	66
2017	FS-02	24	42	13	17	3	0	0	67	20	412
2017	FS-03	22	51	12	11	4	0	0	72	16	461
2017	FS-04	23	40	17	15	4	0	0	63	20	129

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	35	35	13	11	5	0	1	71	16	1335
2020	FS-01	33	33	11	14	9	0	1	66	23	104
2020	FS-02	32	35	14	13	5	0	0	68	18	457
2020	FS-03	36	35	13	10	5	0	1	72	15	616
2020	FS-04	37	40	9	9	4	0	2	78	12	141
2019	FS	34	34	14	11	7	1	1	68	18	1048
2019	FS-01	26	36	14	16	9	0	0	62	25	81
2019	FS-02	33	31	15	13	7	1	1	65	20	367
2019	FS-03	34	36	12	10	7	1	0	71	17	455
2019	FS-04	37	35	14	9	3	2	1	73	12	125
2018	FS	26	41	14	11	7	2	1	68	18	914
2018	FS-01	35	32	17	9	4	4	0	69	13	54
2018	FS-02	26	42	10	13	6	2	1	70	19	325
2018	FS-03	25	41	15	10	8	1	1	67	18	412
2018	FS-04	21	41	16	13	7	1	1	63	20	111
2017	FS	29	38	14	12	6	1	1	68	18	1092
2017	FS-01	36	37	12	6	6	3	0	75	12	66
2017	FS-02	29	38	14	12	6	1	0	68	18	414
2017	FS-03	29	38	13	12	6	1	1	68	18	461
2017	FS-04	24	45	13	11	8	0	0	68	19	129
2014	FS	30	42	12	9	5	2	0	73	14	935
2014	FS-01	38	44	7	7	3	0	0	83	11	28
2014	FS-02	31	40	12	9	5	2	0	73	14	358
2014	FS-03	29	42	12	10	5	2	1	73	15	382
2014	FS-04	29	43	14	8	5	1	0	73	13	140

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	45	15	19	5	0	1	62	24	1330
2020	FS-01	20	40	8	22	10	0	1	60	32	104
2020	FS-02	16	44	15	19	5	0	1	61	24	456
2020	FS-03	16	46	15	17	5	0	1	63	22	614
2020	FS-04	16	44	19	18	2	0	1	60	20	139
2019	FS	17	45	14	17	6	0	0	63	23	1045
2019	FS-01	19	38	16	15	11	0	0	57	26	80
2019	FS-02	15	42	15	20	7	0	1	57	28	366
2019	FS-03	18	47	13	16	5	1	0	65	21	454
2019	FS-04	20	51	15	10	2	0	1	72	13	125
2018	FS	13	50	12	19	6	0	0	63	25	919
2018	FS-01	18	50	11	11	9	0	0	68	20	54
2018	FS-02	11	50	13	20	5	0	0	62	26	324
2018	FS-03	14	49	12	18	7	0	0	63	25	417
2018	FS-04	15	51	11	18	4	0	0	66	23	111
2017	FS	14	43	14	21	8	0	0	57	29	1088
2017	FS-01	13	44	15	20	8	0	0	57	28	66
2017	FS-02	16	40	15	21	8	0	0	56	29	413
2017	FS-03	14	45	11	21	8	0	0	60	29	460
2017	FS-04	11	49	15	19	5	0	0	60	25	128
2014	FS	18	44	15	17	6	0	1	62	23	936
2014	FS-01	28	48	10	11	4	0	0	75	14	28
2014	FS-02	20	41	17	18	5	0	0	61	23	358
2014	FS-03	16	43	15	17	7	0	1	60	24	383
2014	FS-04	19	50	8	15	8	0	0	69	23	140

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	42	29	14	7	5	2	1	73	13	1331
2020	FS-01	42	24	14	11	6	1	2	68	17	104
2020	FS-02	39	32	15	7	5	2	0	72	12	458
2020	FS-03	44	28	13	7	5	2	1	74	12	613
2020	FS-04	44	26	14	7	5	1	2	72	13	139

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	4	18	18	27	32	0	0	22	60	1335
2020	FS-01	9	23	17	24	25	1	0	33	50	104
2020	FS-02	3	15	18	30	33	0	0	18	63	458
2020	FS-03	4	18	18	28	31	0	0	23	59	615
2020	FS-04	2	22	18	20	38	0	0	24	58	141
2019	FS	4	20	18	27	31	0	0	24	58	1045
2019	FS-01	10	34	20	17	19	0	0	44	36	81
2019	FS-02	5	19	16	24	34	1	0	25	59	366
2019	FS-03	3	19	19	29	29	0	0	22	59	454
2019	FS-04	4	17	14	31	32	1	1	21	65	125
2018	FS	4	19	14	24	37	1	0	23	62	914
2018	FS-01	9	31	11	26	21	2	0	41	47	54
2018	FS-02	4	17	15	26	37	1	0	22	64	323
2018	FS-03	3	20	14	24	37	1	0	24	62	414
2018	FS-04	5	14	15	20	46	1	0	18	66	110
2017	FS	7	23	16	22	31	1	0	31	53	1092
2017	FS-01	9	23	19	16	26	6	0	35	45	66
2017	FS-02	7	21	14	22	34	1	0	29	57	414
2017	FS-03	7	24	16	23	29	0	0	31	53	461
2017	FS-04	6	26	22	18	27	0	0	32	46	129
2014	FS	7	31	18	22	20	1	0	38	43	936
2014	FS-01	17	44	18	14	7	0	0	61	21	28
2014	FS-02	9	33	18	21	18	1	0	42	39	358
2014	FS-03	6	28	18	23	25	0	1	34	48	383
2014	FS-04	6	30	18	28	17	0	0	37	45	140

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	6	19	13	26	36	0	1	24	62	1337
2020	FS-01	11	28	15	14	31	0	0	39	46	104
2020	FS-02	5	16	13	27	38	0	1	21	66	457
2020	FS-03	6	20	13	26	34	0	1	26	61	618
2020	FS-04	5	15	16	25	39	0	0	20	64	141
2019	FS	7	20	14	25	33	1	1	27	59	1049
2019	FS-01	17	28	18	11	23	2	0	46	35	81
2019	FS-02	5	18	14	23	38	1	0	24	62	367
2019	FS-03	6	22	13	28	30	0	0	28	59	456
2019	FS-04	6	15	15	28	35	0	2	21	64	125
2018	FS	6	14	10	23	45	0	1	21	69	917
2018	FS-01	17	31	11	11	28	2	0	49	40	54
2018	FS-02	6	12	10	22	49	0	0	18	72	325
2018	FS-03	5	13	10	25	45	1	1	19	71	416
2018	FS-04	8	13	7	26	44	0	2	21	71	109
2017	FS	6	18	9	19	46	1	1	25	66	1089
2017	FS-01	8	15	8	28	33	5	2	25	66	66
2017	FS-02	6	16	9	15	52	1	0	22	68	413
2017	FS-03	7	19	9	18	45	1	1	27	64	459
2017	FS-04	4	20	10	25	41	0	1	24	66	129
2014	FS	9	25	14	22	28	1	1	35	51	936
2014	FS-01	20	27	7	25	18	3	0	49	44	28
2014	FS-02	8	24	15	22	29	1	1	33	52	358
2014	FS-03	8	24	14	21	30	1	1	33	52	383
2014	FS-04	13	29	11	24	23	1	0	42	47	140

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	28	27	20	12	10	1	3	57	22	1336
2020	FS-01	38	30	10	8	9	1	5	72	18	103
2020	FS-02	29	29	21	10	9	0	2	59	19	458
2020	FS-03	26	24	22	13	11	1	4	52	25	617
2020	FS-04	30	25	20	17	6	0	1	56	24	141
2019	FS	31	27	21	10	8	1	3	60	19	1045
2019	FS-01	27	34	18	5	10	0	6	66	16	81
2019	FS-02	31	25	23	9	8	2	3	59	18	365
2019	FS-03	29	26	20	11	10	1	2	58	22	455
2019	FS-04	36	29	19	10	2	0	3	67	13	124

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	31	32	21	8	5	1	2	65	13	1336
2020	FS-01	32	28	14	16	8	1	1	62	25	104
2020	FS-02	26	33	21	11	6	1	2	61	17	457
2020	FS-03	33	31	23	5	4	1	3	67	9	618
2020	FS-04	38	33	21	6	1	0	1	71	7	140
2019	FS	34	28	22	9	4	1	2	64	13	1042
2019	FS-01	36	21	21	11	6	0	5	59	18	81
2019	FS-02	28	31	24	10	4	1	2	61	14	363
2019	FS-03	34	27	23	8	4	2	2	64	12	455
2019	FS-04	48	29	12	7	3	1	0	77	10	124

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	60	16	8	4	4	5	4	83	9	1334
2020	FS-01	55	16	8	6	3	8	4	81	10	103
2020	FS-02	57	18	8	5	4	5	3	82	10	457
2020	FS-03	61	14	8	4	3	4	5	83	8	618
2020	FS-04	63	16	8	1	4	4	3	85	6	140
2019	FS	71	10	7	3	2	3	4	87	6	1040
2019	FS-01	69	11	7	2	0	1	9	89	3	81
2019	FS-02	72	9	6	2	4	2	4	87	6	362
2019	FS-03	70	10	8	4	2	3	4	85	6	453
2019	FS-04	74	10	2	2	1	8	2	95	4	124

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	67	10	5	2	2	2	12	90	4	1336
2020	FS-01	59	14	6	4	2	2	13	86	7	104
2020	FS-02	65	12	4	3	3	2	11	88	7	458
2020	FS-03	68	8	5	1	1	1	14	90	3	616
2020	FS-04	72	9	6	0	0	2	10	93	0	141
2019	FS	76	6	3	1	1	2	11	94	3	1033
2019	FS-01	71	1	6	1	2	0	18	88	5	79
2019	FS-02	75	8	3	2	1	1	9	93	4	361
2019	FS-03	77	5	3	2	0	2	12	94	2	449
2019	FS-04	81	4	1	0	0	2	12	99	0	124

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	24	48	12	11	4	0	72	15	1333
2020	FS-01	16	38	12	28	7	0	54	35	104
2020	FS-02	21	46	14	14	6	0	66	20	457
2020	FS-03	29	51	11	7	2	0	79	9	615
2020	FS-04	24	50	13	9	4	0	74	13	140
2019	FS	27	42	13	12	5	0	70	17	1036
2019	FS-01	18	35	17	16	13	0	54	29	80
2019	FS-02	25	41	12	16	5	0	66	22	365
2019	FS-03	30	42	14	9	4	0	73	13	447
2019	FS-04	28	48	13	10	1	0	77	10	124
2018	FS	27	44	13	12	5	0	71	17	913
2018	FS-01	30	30	17	19	6	0	59	24	54
2018	FS-02	22	46	13	13	5	1	69	18	321
2018	FS-03	28	47	11	10	4	0	75	14	414
2018	FS-04	32	36	15	10	6	0	68	17	111
2017	FS	29	43	11	12	5	0	72	17	1086
2017	FS-01	19	40	16	17	8	0	59	25	66
2017	FS-02	27	40	14	14	6	0	67	19	412
2017	FS-03	31	48	8	9	4	0	79	13	458
2017	FS-04	32	43	9	14	1	0	75	16	128
2014	FS	23	49	12	11	5	0	72	16	936
2014	FS-01	27	51	18	3	0	0	78	3	28
2014	FS-02	20	48	16	11	6	0	67	17	358
2014	FS-03	24	47	12	12	5	0	71	17	383
2014	FS-04	25	57	5	10	3	0	82	13	140

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	27	40	15	12	6	0	0	68	17	1337
2020	FS-01	18	32	23	13	12	0	2	51	25	104
2020	FS-02	23	38	17	14	7	0	0	62	21	458
2020	FS-03	32	42	12	10	4	0	0	74	14	617
2020	FS-04	29	41	17	9	4	0	0	70	13	141
2019	FS	29	38	16	11	5	0	0	67	17	1044
2019	FS-01	29	30	15	17	9	0	0	59	26	81
2019	FS-02	27	39	15	12	6	0	0	66	19	365
2019	FS-03	30	39	17	9	5	0	0	69	14	454
2019	FS-04	32	40	16	10	2	0	0	72	12	124
2018	FS	29	39	16	10	7	0	0	67	17	913
2018	FS-01	26	35	24	7	7	0	0	61	15	54
2018	FS-02	29	38	15	10	8	0	0	67	18	321
2018	FS-03	29	41	15	10	6	0	0	70	16	414
2018	FS-04	28	34	17	13	8	0	0	62	21	111
2017	FS	31	37	14	12	6	0	0	68	18	1084
2017	FS-01	22	37	15	21	3	1	0	60	25	66
2017	FS-02	30	35	13	14	8	0	0	65	22	410
2017	FS-03	33	39	14	9	5	0	0	72	14	458
2017	FS-04	27	43	13	13	4	0	0	70	17	128
2014	FS	28	42	14	11	4	0	0	71	16	936
2014	FS-01	24	48	17	7	0	4	0	75	7	28
2014	FS-02	29	40	16	10	5	0	0	69	15	358
2014	FS-03	27	43	12	12	5	1	0	71	17	383
2014	FS-04	30	46	13	9	2	0	0	76	11	140

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	47	16	13	5	1	1	66	18	1331
2020	FS-01	14	41	16	14	11	2	2	57	26	104
2020	FS-02	18	46	16	13	5	1	0	65	19	456
2020	FS-03	19	50	15	11	4	0	1	70	15	615
2020	FS-04	18	43	19	16	4	0	0	61	20	140
2019	FS	22	45	14	13	5	0	1	68	18	1038
2019	FS-01	20	39	17	18	5	1	0	60	23	79
2019	FS-02	23	43	16	13	4	0	1	67	17	365
2019	FS-03	22	48	12	12	5	1	0	70	18	451
2019	FS-04	22	46	13	15	3	0	2	69	18	123
2018	FS	23	40	16	14	6	0	0	63	20	917
2018	FS-01	28	31	19	17	6	0	0	59	22	54
2018	FS-02	22	39	16	16	7	0	0	61	22	324
2018	FS-03	23	43	16	13	5	0	0	66	18	414
2018	FS-04	24	36	16	16	6	0	1	61	23	112
2017	FS	25	41	15	12	5	0	0	67	18	1086
2017	FS-01	18	48	16	8	7	3	0	69	15	66
2017	FS-02	26	39	16	12	6	0	0	65	19	412
2017	FS-03	25	44	15	11	4	1	0	70	15	458
2017	FS-04	27	38	13	19	2	0	0	65	22	128
2014	FS	27	44	15	10	3	0	1	72	13	936
2014	FS-01	20	52	17	3	3	4	0	75	7	28
2014	FS-02	25	46	15	8	4	0	1	72	12	358
2014	FS-03	26	45	15	11	3	0	0	71	14	383
2014	FS-04	33	41	13	10	3	0	0	75	13	140

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	44	27	14	4	2	54	19	1332
2020	FS-01	10	40	22	18	7	3	51	26	104
2020	FS-02	7	39	28	17	6	3	47	24	456
2020	FS-03	9	49	25	13	3	1	59	16	614
2020	FS-04	10	45	31	11	3	1	56	14	141
2019	FS	9	47	22	16	4	1	57	21	1046
2019	FS-01	9	44	26	16	4	1	54	20	81
2019	FS-02	8	45	21	18	6	1	54	24	366
2019	FS-03	9	47	23	15	4	1	57	20	454
2019	FS-04	13	51	22	12	1	1	64	13	125
2018	FS	8	31	33	18	7	2	41	26	916
2018	FS-01	15	41	22	17	2	4	58	19	54
2018	FS-02	7	25	37	19	9	2	33	28	325
2018	FS-03	8	34	31	19	6	1	42	26	414
2018	FS-04	11	36	31	16	5	1	48	21	110
2017	FS	9	34	27	20	7	3	44	28	1090
2017	FS-01	8	25	27	24	11	5	35	37	66
2017	FS-02	8	32	28	20	8	4	42	29	413
2017	FS-03	8	36	27	21	7	2	45	28	460
2017	FS-04	13	41	27	17	3	0	53	20	129

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	22	35	14	18	11	0	0	57	28	1332
2020	FS-01	25	37	15	12	12	0	0	61	24	104
2020	FS-02	24	33	12	20	10	0	0	58	31	457
2020	FS-03	21	34	17	16	10	0	0	56	26	614
2020	FS-04	17	40	11	19	14	0	0	57	33	141
2019	FS	22	37	13	16	11	0	0	60	27	1044
2019	FS-01	17	38	15	19	11	0	0	55	30	80
2019	FS-02	22	35	13	21	8	0	0	58	29	366
2019	FS-03	22	38	12	14	13	0	0	60	27	453
2019	FS-04	24	40	13	12	11	0	0	64	23	125
2018	FS	23	36	14	16	10	0	1	60	26	914
2018	FS-01	35	24	20	9	9	0	2	60	19	54
2018	FS-02	25	38	12	15	9	0	0	64	24	322
2018	FS-03	22	38	13	18	9	0	0	60	27	415
2018	FS-04	20	31	15	20	13	0	1	51	33	110
2017	FS	23	35	13	18	11	0	0	59	28	1088
2017	FS-01	22	36	9	17	15	0	1	59	32	66
2017	FS-02	24	36	11	17	10	0	0	61	28	411
2017	FS-03	23	36	15	16	10	0	0	59	26	460
2017	FS-04	19	33	18	22	8	0	0	52	30	129
2014	FS	28	35	15	14	8	0	0	63	22	936
2014	FS-01	31	38	10	14	3	0	3	71	18	28
2014	FS-02	28	36	16	13	6	1	0	64	20	358
2014	FS-03	26	33	18	15	8	0	1	59	23	383
2014	FS-04	32	36	9	11	11	0	0	69	22	140

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	27	24	20	17	0	0	39	37	1324
2020	FS-01	13	40	19	17	11	0	0	53	27	103
2020	FS-02	15	31	25	16	12	0	0	46	29	454
2020	FS-03	10	22	25	23	19	0	0	32	43	611
2020	FS-04	14	24	22	17	24	0	0	38	40	139
2019	FS	13	27	24	19	17	0	0	40	36	1044
2019	FS-01	19	33	21	19	9	0	0	52	27	81
2019	FS-02	14	28	25	18	15	0	0	42	33	365
2019	FS-03	11	25	24	20	20	0	0	36	40	453
2019	FS-04	12	25	26	18	19	0	0	37	37	125
2018	FS	13	26	23	20	17	0	0	40	37	917
2018	FS-01	13	26	22	24	15	0	0	39	39	54
2018	FS-02	15	28	23	19	15	0	0	43	34	325
2018	FS-03	13	24	24	22	17	0	0	37	39	415
2018	FS-04	11	25	22	16	25	0	0	37	42	111
2017	FS	14	31	24	18	12	1	0	46	30	1091
2017	FS-01	14	35	24	17	10	0	0	49	27	66
2017	FS-02	15	32	25	18	9	1	0	48	27	414
2017	FS-03	12	32	24	18	13	1	0	45	31	461
2017	FS-04	13	27	22	19	19	0	0	40	38	128
2014	FS	15	32	26	15	12	0	0	47	27	936
2014	FS-01	24	41	24	3	3	3	0	68	7	28
2014	FS-02	16	36	24	14	9	0	1	52	24	358
2014	FS-03	14	28	27	16	14	1	0	42	31	383
2014	FS-04	13	29	25	17	16	0	0	41	34	140

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	43	57	1337
2020	FS-01	41	59	104
2020	FS-02	47	53	458
2020	FS-03	43	57	617
2020	FS-04	33	67	141

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	47	27	7	3	2	4	10	86	6	1336
2020	FS-01	32	29	8	5	6	4	16	77	13	103
2020	FS-02	45	28	7	5	2	4	10	85	8	458
2020	FS-03	51	27	6	2	2	3	8	88	4	617
2020	FS-04	48	24	8	3	1	2	13	85	5	141

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	FS	38	38	23	1338
2020	FS-01	27	52	20	104
2020	FS-02	34	40	26	458
2020	FS-03	43	35	22	618
2020	FS-04	39	40	21	141
2019	FS	35	44	21	1050
2019	FS-01	20	57	23	81
2019	FS-02	31	46	23	367
2019	FS-03	36	43	21	457
2019	FS-04	49	38	13	125
2018	FS	34	44	22	918
2018	FS-01	32	50	19	54
2018	FS-02	30	49	21	325
2018	FS-03	35	42	23	415
2018	FS-04	48	35	17	111
2017	FS	28	50	22	1092
2017	FS-01	13	55	32	66
2017	FS-02	25	51	25	414
2017	FS-03	32	50	19	461
2017	FS-04	33	47	20	129
2014	FS	31	46	23	936
2014	FS-01	31	44	25	28
2014	FS-02	25	49	25	358
2014	FS-03	33	44	23	383
2014	FS-04	39	44	18	140

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	FS	8	63	11	7	3	7	508
2020	FS-01	0	68	7	3	14	7	28
2020	FS-02	6	64	13	4	8	5	155
2020	FS-03	9	65	11	7	0	8	266
2020	FS-04	15	54	11	11	0	9	54
2019	FS	10	61	9	8	2	10	362
2019	FS-01	6	32	25	12	19	6	16
2019	FS-02	4	66	11	7	2	9	114
2019	FS-03	13	58	7	9	0	13	164
2019	FS-04	13	66	5	8	0	8	61
2018	FS	7	63	13	8	2	7	309
2018	FS-01	6	47	18	18	0	12	17
2018	FS-02	0	70	8	14	3	5	95
2018	FS-03	8	61	14	5	2	10	142
2018	FS-04	17	59	14	6	0	4	52
2017	FS	10	49	15	13	3	10	306
2017	FS-02	7	45	16	10	5	16	101
2017	FS-03	9	53	14	13	1	9	147
2017	FS-04	13	49	16	20	0	2	43
2014	FS	7	64	10	13	9999	7	283
2014	FS-02	1	64	4	25	9999	5	90
2014	FS-03	9	64	14	5	9999	7	126
2014	FS-04	9	65	12	11	9999	4	53

Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	36	49	8	5	2	0	85	7	1333
2020	FS-01	38	41	14	6	2	0	79	8	104
2020	FS-02	31	52	8	5	3	0	83	8	455
2020	FS-03	38	49	7	4	2	0	88	5	616
2020	FS-04	44	38	11	7	0	0	82	7	141
2019	FS	40	46	8	5	2	0	86	7	1040
2019	FS-01	46	39	9	4	3	0	85	6	80
2019	FS-02	38	45	8	6	2	0	84	8	363
2019	FS-03	39	48	7	5	1	0	87	6	453
2019	FS-04	45	43	7	4	1	0	88	5	124
2018	FS	45	43	5	5	2	0	88	6	916
2018	FS-01	48	37	6	7	2	0	85	9	54
2018	FS-02	43	46	5	4	2	0	89	6	323
2018	FS-03	43	44	6	4	2	0	88	6	414
2018	FS-04	51	35	6	7	0	0	87	7	112
2017	FS	40	43	9	5	2	0	84	7	1089
2017	FS-01	40	33	17	6	3	1	74	9	66
2017	FS-02	42	39	10	7	1	0	81	9	412
2017	FS-03	37	50	8	3	1	0	87	5	461
2017	FS-04	45	40	7	5	4	0	85	9	129
2014	FS	38	44	9	7	2	0	82	8	936
2014	FS-01	59	38	3	0	0	0	97	0	28
2014	FS-02	36	45	9	9	1	0	81	10	358
2014	FS-03	38	45	10	5	2	0	83	8	383
2014	FS-04	41	44	8	6	1	0	85	7	140

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	47	20	17	3	1	59	20	1336
2020	FS-01	14	47	18	16	3	1	62	20	104
2020	FS-02	10	46	22	16	4	1	57	20	456
2020	FS-03	13	47	20	17	4	0	60	20	618
2020	FS-04	11	48	19	21	1	0	59	21	141
2019	FS	14	47	21	14	5	0	61	18	1047
2019	FS-01	22	42	20	11	5	0	64	16	81
2019	FS-02	13	49	20	12	5	1	63	17	365
2019	FS-03	13	47	21	15	5	0	59	20	456
2019	FS-04	14	46	20	15	4	1	61	19	125
2018	FS	12	46	22	15	5	0	58	20	912
2018	FS-01	19	51	19	9	2	0	70	11	53
2018	FS-02	12	48	21	13	5	0	60	19	324
2018	FS-03	10	46	21	17	5	0	57	22	413
2018	FS-04	8	44	28	18	2	1	53	19	109
2017	FS	13	47	19	15	5	0	60	21	1090
2017	FS-01	10	53	18	12	6	2	64	18	66
2017	FS-02	15	46	19	14	5	0	61	19	413
2017	FS-03	12	47	20	15	6	0	59	21	461
2017	FS-04	9	50	18	20	4	0	59	23	128
2014	FS	14	46	19	15	5	1	61	20	936
2014	FS-01	20	55	17	7	0	0	76	7	28
2014	FS-02	15	45	21	12	6	1	61	18	358
2014	FS-03	14	45	18	17	5	1	59	22	383
2014	FS-04	11	49	16	18	4	1	61	23	140

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	10	27	40	18	4	0	1	22	37	1332
2020	FS-01	15	25	38	14	7	0	2	21	41	104
2020	FS-02	12	26	38	19	3	0	1	22	39	453
2020	FS-03	7	28	44	18	3	0	0	21	35	617
2020	FS-04	11	30	34	20	5	0	1	26	41	141
2019	FS	8	25	43	19	5	0	0	24	33	1048
2019	FS-01	7	31	37	20	5	0	0	25	38	81
2019	FS-02	6	23	44	19	6	0	1	25	30	365
2019	FS-03	9	24	44	18	4	0	0	23	34	457
2019	FS-04	8	27	47	14	5	0	0	19	35	125
2018	FS	9	28	41	18	4	0	0	22	37	918
2018	FS-01	6	17	43	31	2	0	2	34	23	54
2018	FS-02	7	27	40	19	5	1	1	24	35	324
2018	FS-03	9	30	41	16	4	0	0	20	39	416
2018	FS-04	13	29	41	15	3	0	0	18	41	111
2017	FS	8	28	41	18	4	1	1	22	37	1088
2017	FS-01	8	24	35	26	6	0	0	33	32	65
2017	FS-02	8	27	39	21	4	1	0	25	35	412
2017	FS-03	7	29	42	16	4	0	1	21	37	460
2017	FS-04	11	28	47	11	2	0	1	14	40	129
2014	FS	9	27	43	16	4	0	0	20	37	934
2014	FS-01	0	17	52	27	0	3	0	28	18	28
2014	FS-02	9	26	42	17	5	1	1	22	35	357
2014	FS-03	9	30	45	12	4	0	0	16	39	383
2014	FS-04	11	26	40	20	4	0	0	24	36	140

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	20	34	28	8	1	1	36	29	1331
2020	FS-01	10	26	32	24	8	0	0	32	36	104
2020	FS-02	10	23	29	27	8	1	1	36	34	456
2020	FS-03	7	18	39	27	7	0	1	35	25	613
2020	FS-04	8	16	33	33	8	1	1	42	25	141
2019	FS	7	21	36	26	8	0	1	35	29	1045
2019	FS-01	9	19	37	26	7	1	1	34	28	80
2019	FS-02	9	19	33	27	9	0	2	37	28	363
2019	FS-03	6	23	36	27	7	1	1	34	29	457
2019	FS-04	8	20	42	19	11	0	0	30	28	125
2018	FS	8	21	37	27	7	0	1	33	29	915
2018	FS-01	4	11	34	36	11	2	2	49	16	53
2018	FS-02	10	20	36	25	8	0	1	33	31	323
2018	FS-03	8	21	41	25	5	0	0	30	29	415
2018	FS-04	7	28	28	32	5	0	1	36	35	111
2017	FS	7	21	36	25	8	1	2	34	29	1086
2017	FS-01	7	26	25	20	16	3	2	38	35	66
2017	FS-02	9	18	33	27	9	1	3	37	28	412
2017	FS-03	7	23	36	26	7	1	1	33	30	457
2017	FS-04	4	21	49	23	3	0	0	26	25	129
2014	FS	12	24	36	21	6	1	1	28	36	934
2014	FS-01	0	14	38	31	14	3	0	46	14	28
2014	FS-02	10	18	39	24	7	1	0	32	29	357
2014	FS-03	13	30	34	17	4	0	1	22	44	383
2014	FS-04	14	23	33	22	5	1	2	28	39	140

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	28	32	16	4	0	1	20	48	1334
2020	FS-01	21	33	22	13	8	0	2	21	56	104
2020	FS-02	22	26	29	17	4	1	1	21	50	458
2020	FS-03	17	30	36	14	3	0	0	17	47	615
2020	FS-04	15	25	33	22	4	0	1	26	40	141
2019	FS	17	27	34	17	4	1	1	21	44	1046
2019	FS-01	16	32	30	17	4	1	0	21	49	81
2019	FS-02	19	24	33	19	4	0	1	23	44	365
2019	FS-03	16	29	34	16	3	1	1	19	47	457
2019	FS-04	15	24	39	18	4	0	0	22	39	123
2018	FS	19	27	34	16	3	0	1	20	46	916
2018	FS-01	7	15	39	31	4	0	4	36	23	54
2018	FS-02	17	29	32	17	4	1	0	22	46	322
2018	FS-03	21	28	35	12	3	0	0	16	49	416
2018	FS-04	23	22	36	16	2	0	1	18	45	111
2017	FS	19	26	33	15	5	0	1	20	46	1087
2017	FS-01	20	22	35	13	6	2	2	20	43	66
2017	FS-02	19	25	32	15	6	0	3	22	46	412
2017	FS-03	21	27	32	16	3	0	1	19	48	458
2017	FS-04	13	34	32	16	5	0	0	21	47	129
2014	FS	19	28	32	16	4	0	1	20	48	933
2014	FS-01	0	35	27	20	14	3	0	35	37	28
2014	FS-02	18	28	31	18	4	0	1	22	47	357
2014	FS-03	21	30	33	12	3	1	0	15	51	382
2014	FS-04	21	27	31	16	4	0	1	21	48	140

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	30	35	14	3	0	1	16	49	1327
2020	FS-01	14	33	26	17	9	0	1	27	47	104
2020	FS-02	19	28	36	14	3	0	1	17	47	453
2020	FS-03	18	32	35	14	1	0	0	15	50	613
2020	FS-04	21	32	37	8	1	0	1	10	53	140
2019	FS	15	29	39	15	3	0	0	17	44	1039
2019	FS-01	17	20	40	20	1	1	0	22	38	81
2019	FS-02	14	28	40	14	3	0	1	17	43	362
2019	FS-03	15	28	37	17	2	0	0	19	44	454
2019	FS-04	17	36	40	5	2	0	1	7	53	122
2018	FS	17	31	37	12	3	0	0	15	48	917
2018	FS-01	11	26	37	22	4	0	0	26	37	54
2018	FS-02	16	29	37	14	3	1	0	17	46	324
2018	FS-03	19	30	37	11	3	0	0	14	49	416
2018	FS-04	16	40	34	7	2	0	0	9	57	110
2017	FS	15	27	37	16	4	0	1	20	43	1087
2017	FS-01	9	22	40	22	7	0	0	29	31	66
2017	FS-02	17	25	36	16	5	0	1	21	42	412
2017	FS-03	15	28	37	15	3	0	1	19	44	458
2017	FS-04	14	34	38	13	2	0	0	15	47	129
2014	FS	14	31	35	17	3	0	0	20	45	927
2014	FS-01	4	14	28	43	7	3	0	52	19	27
2014	FS-02	10	29	37	20	4	0	0	24	39	356
2014	FS-03	17	34	34	13	2	0	0	15	51	381
2014	FS-04	17	32	35	11	3	0	1	14	50	137

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	32	28	13	4	0	1	17	55	1331
2020	FS-01	22	28	25	15	10	1	1	25	50	102
2020	FS-02	22	31	30	12	3	1	1	16	54	456
2020	FS-03	23	33	28	13	2	0	1	16	56	615
2020	FS-04	27	32	24	12	3	0	1	15	60	141
2019	FS	24	33	26	12	3	1	1	15	58	1048
2019	FS-01	26	37	18	9	6	4	0	15	66	81
2019	FS-02	23	34	26	13	2	1	1	15	58	366
2019	FS-03	25	32	27	12	2	1	1	14	58	456
2019	FS-04	27	31	26	11	3	0	1	14	59	125
2018	FS	26	34	27	9	2	1	1	11	61	920
2018	FS-01	26	31	26	15	0	0	2	15	58	54
2018	FS-02	24	36	27	9	2	1	1	12	61	325
2018	FS-03	26	34	26	8	3	1	2	11	62	417
2018	FS-04	32	27	31	7	2	0	1	9	59	111
2017	FS	30	33	23	8	2	1	1	11	65	1089
2017	FS-01	33	24	16	12	6	3	5	20	63	66
2017	FS-02	28	35	23	9	2	2	1	12	65	413
2017	FS-03	31	34	24	8	1	1	1	9	66	459
2017	FS-04	35	30	27	5	2	0	0	8	65	129
2014	FS	28	33	27	8	3	1	1	11	62	933
2014	FS-01	10	20	35	21	10	3	0	32	32	28
2014	FS-02	25	34	28	9	3	0	1	12	60	356
2014	FS-03	32	35	23	6	2	0	1	9	68	382
2014	FS-04	33	29	27	7	2	1	1	9	63	140

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	9	19	31	27	10	1	3	39	29	1328
2020	FS-01	13	25	23	20	14	3	2	36	40	104
2020	FS-02	9	20	28	29	9	2	3	40	30	455
2020	FS-03	8	17	35	28	9	0	2	37	26	611
2020	FS-04	9	16	32	26	11	1	4	40	26	141
2019	FS	11	25	35	21	6	1	1	28	36	1043
2019	FS-01	12	27	34	16	4	2	4	21	43	81
2019	FS-02	13	24	35	21	5	1	1	27	37	363
2019	FS-03	8	25	37	23	5	0	2	28	34	454
2019	FS-04	16	26	31	18	9	0	0	27	42	125
2018	FS	11	23	36	21	7	0	1	29	34	913
2018	FS-01	6	30	26	31	4	0	4	36	37	54
2018	FS-02	13	23	33	19	9	1	1	29	37	322
2018	FS-03	9	21	39	21	7	0	1	28	31	414
2018	FS-04	11	24	37	21	5	0	1	27	36	110
2017	FS	10	22	37	22	8	1	2	30	32	1087
2017	FS-01	15	20	44	9	9	1	1	19	35	66
2017	FS-02	10	21	35	21	10	1	3	32	31	412
2017	FS-03	8	23	36	24	6	1	2	31	32	458
2017	FS-04	11	21	41	21	6	1	1	27	32	129
2014	FS	9	20	38	22	8	1	2	31	30	934
2014	FS-01	0	17	49	31	0	3	0	32	18	28
2014	FS-02	9	16	42	24	6	1	2	31	26	357
2014	FS-03	10	24	34	18	9	2	3	28	36	383
2014	FS-04	11	17	35	25	11	0	2	36	28	140

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	31	31	12	2	0	1	14	54	1335
2020	FS-01	24	27	33	8	7	1	1	15	51	102
2020	FS-02	24	28	31	13	2	1	1	15	53	458
2020	FS-03	22	33	32	11	2	0	1	13	56	618
2020	FS-04	23	31	29	14	2	0	1	16	55	140
2019	FS	21	34	31	10	2	0	1	13	56	1043
2019	FS-01	10	40	27	14	4	3	3	18	53	80
2019	FS-02	20	31	32	13	3	0	1	16	52	363
2019	FS-03	22	36	33	8	1	0	0	9	58	456
2019	FS-04	24	38	25	10	2	0	0	13	62	124
2018	FS	24	29	34	9	2	1	0	11	54	919
2018	FS-01	4	35	41	17	2	2	0	19	40	54
2018	FS-02	25	27	33	9	4	1	0	14	53	324
2018	FS-03	27	29	35	7	2	0	0	9	56	417
2018	FS-04	21	33	34	11	0	0	1	11	54	111
2017	FS	20	31	35	9	3	1	1	12	52	1088
2017	FS-01	14	31	35	13	3	1	3	16	47	66
2017	FS-02	20	26	37	10	4	1	2	15	47	413
2017	FS-03	20	37	33	8	2	0	1	10	57	459
2017	FS-04	21	31	36	8	3	0	0	11	53	128
2014	FS	22	31	32	10	3	1	1	13	54	932
2014	FS-01	4	32	31	27	3	3	0	32	36	28
2014	FS-02	19	29	35	11	3	1	1	14	50	356
2014	FS-03	25	34	29	7	3	1	1	10	61	382
2014	FS-04	28	26	30	12	3	1	1	15	55	140

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	10	28	41	17	3	1	20	39	1334
2020	FS-01	18	23	42	11	6	0	16	41	104
2020	FS-02	10	27	40	19	3	1	23	37	457
2020	FS-03	9	29	42	17	2	1	19	38	615
2020	FS-04	13	31	41	11	3	0	15	44	141
2019	FS	14	30	35	17	4	0	21	44	1048
2019	FS-01	17	27	36	15	5	0	20	44	81
2019	FS-02	13	30	34	18	4	1	22	43	365
2019	FS-03	14	32	34	15	4	0	19	46	457
2019	FS-04	13	26	40	15	6	0	22	38	125

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	5	27	26	29	13	1	32	42	1326
2020	FS-01	8	27	17	28	18	1	36	47	104
2020	FS-02	4	25	24	31	14	2	30	46	451
2020	FS-03	4	28	29	27	11	0	32	39	615
2020	FS-04	4	31	25	29	9	2	36	39	139
2019	FS	4	26	26	29	13	0	31	43	1041
2019	FS-01	7	24	27	31	9	1	32	40	81
2019	FS-02	4	27	24	31	14	1	31	45	367
2019	FS-03	3	25	29	28	14	0	28	42	448
2019	FS-04	3	33	21	32	11	0	36	43	125

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	44	34	9	8	3	1	1	80	11	1331
2020	FS-01	40	29	8	13	7	2	2	72	20	103
2020	FS-02	37	39	9	9	4	2	0	78	13	455
2020	FS-03	48	33	8	8	2	1	0	81	10	617
2020	FS-04	54	33	6	3	2	1	1	88	5	139
2019	FS	41	35	9	9	5	0	0	76	15	1045
2019	FS-01	38	35	7	15	5	0	0	72	20	80
2019	FS-02	37	33	10	12	7	0	1	71	18	366
2019	FS-03	41	37	9	7	5	1	0	79	12	454
2019	FS-04	51	33	7	7	2	0	0	84	10	125
2018	FS	39	37	10	8	5	1	0	77	13	914
2018	FS-01	33	42	6	9	4	6	0	80	14	54
2018	FS-02	33	38	10	10	7	2	0	72	18	323
2018	FS-03	43	37	10	6	3	0	1	81	9	412
2018	FS-04	42	34	12	6	5	1	0	77	11	112
2017	FS	42	33	9	8	6	1	0	76	15	1090
2017	FS-01	39	32	5	15	6	3	0	73	22	66
2017	FS-02	39	31	8	11	8	3	0	72	19	412
2017	FS-03	44	33	11	5	5	1	0	79	11	461
2017	FS-04	48	39	8	2	3	0	0	87	5	129
2014	FS	49	33	7	7	3	1	0	82	11	935
2014	FS-01	41	38	10	7	4	0	0	79	11	28
2014	FS-02	44	34	8	8	4	2	0	80	12	358
2014	FS-03	50	32	7	7	3	1	0	83	10	382
2014	FS-04	62	28	4	5	1	0	0	90	6	140

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	51	35	6	5	2	0	0	87	7	1325
2020	FS-01	50	36	5	6	2	0	1	87	8	102
2020	FS-02	48	36	7	6	1	0	0	85	8	453
2020	FS-03	52	35	5	5	2	0	0	88	7	615
2020	FS-04	56	32	6	4	1	0	1	89	5	139
2019	FS	45	38	7	8	2	0	0	83	10	1043
2019	FS-01	41	38	10	11	0	0	0	79	11	81
2019	FS-02	40	41	7	9	2	0	1	82	11	364
2019	FS-03	45	38	6	6	3	0	0	84	9	453
2019	FS-04	56	31	5	8	0	0	0	87	8	125
2018	FS	46	40	7	5	1	0	0	86	7	918
2018	FS-01	44	41	6	9	0	0	0	85	9	54
2018	FS-02	41	44	6	6	3	0	0	85	9	326
2018	FS-03	49	37	8	5	1	0	0	86	6	413
2018	FS-04	53	36	5	4	1	0	0	89	5	112
2017	FS	45	38	7	7	3	0	0	83	10	1090
2017	FS-01	44	35	9	9	2	1	0	80	11	66
2017	FS-02	45	37	7	8	3	0	0	82	11	413
2017	FS-03	43	41	7	6	3	0	0	84	9	460
2017	FS-04	54	36	5	4	1	0	0	90	5	129
2014	FS	54	35	5	4	2	0	0	89	5	935
2014	FS-01	49	44	7	0	0	0	0	93	0	28
2014	FS-02	53	36	5	4	2	0	0	89	6	358
2014	FS-03	55	33	6	4	2	0	0	88	6	382
2014	FS-04	61	33	2	4	0	0	0	94	4	140

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	43	40	9	5	2	1	0	84	7	1318
2020	FS-01	35	42	12	7	2	2	1	79	9	103
2020	FS-02	40	40	11	6	2	1	0	81	8	450
2020	FS-03	46	39	8	4	1	1	0	86	6	612
2020	FS-04	50	38	6	4	0	0	1	89	4	136
2019	FS	43	40	9	6	2	1	0	84	8	1048
2019	FS-01	33	39	12	8	4	4	0	75	12	81
2019	FS-02	39	41	11	6	2	0	0	80	8	366
2019	FS-03	44	41	6	5	2	1	0	87	7	456
2019	FS-04	57	35	5	2	1	0	0	92	3	125
2018	FS	40	43	10	5	2	1	0	83	7	915
2018	FS-01	41	35	9	9	2	4	0	79	12	54
2018	FS-02	39	43	10	4	2	2	0	83	7	324
2018	FS-03	40	44	9	4	2	1	0	85	6	413
2018	FS-04	42	40	9	7	2	0	0	82	9	111

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	42	22	17	6	1	54	24	1326
2020	FS-01	12	36	23	16	10	3	50	26	103
2020	FS-02	10	40	22	19	8	1	50	27	451
2020	FS-03	13	44	21	17	5	1	57	22	614
2020	FS-04	13	43	24	16	3	1	57	19	141
2019	FS	17	44	19	14	5	1	61	20	1045
2019	FS-01	29	38	20	10	4	0	66	14	81
2019	FS-02	15	46	18	14	6	1	62	20	366
2019	FS-03	16	44	20	14	6	1	60	20	454
2019	FS-04	16	46	18	17	1	2	63	18	125
2018	FS	23	41	19	11	4	1	64	16	916
2018	FS-01	38	36	19	6	2	0	73	8	53
2018	FS-02	20	42	18	12	7	1	62	19	324
2018	FS-03	23	42	19	11	4	1	66	15	414
2018	FS-04	21	41	22	14	1	0	62	15	112
2017	FS	21	47	16	12	4	1	68	16	1091
2017	FS-01	24	36	18	11	8	3	62	19	66
2017	FS-02	22	49	12	12	5	1	72	16	413
2017	FS-03	20	46	18	12	3	1	67	15	461
2017	FS-04	17	47	21	13	2	0	64	15	129
2014	FS	29	42	16	10	3	1	72	13	936
2014	FS-01	44	49	3	3	0	0	93	3	28
2014	FS-02	29	39	18	10	3	1	69	13	358
2014	FS-03	27	41	15	11	3	2	70	15	383
2014	FS-04	31	45	14	8	1	0	77	9	140

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	42	20	11	6	3	0	63	17	1333
2020	FS-01	17	40	19	15	7	1	1	59	22	104
2020	FS-02	14	41	22	14	8	2	0	56	22	457
2020	FS-03	21	44	19	9	4	3	0	67	14	615
2020	FS-04	25	41	20	6	5	4	0	68	11	140
2019	FS	26	45	16	7	4	2	0	73	11	1045
2019	FS-01	33	37	12	12	2	1	1	72	15	81
2019	FS-02	22	46	17	7	4	4	0	71	11	364
2019	FS-03	28	44	16	6	4	2	0	74	10	455
2019	FS-04	27	47	17	6	1	3	0	76	7	125
2018	FS	28	42	16	8	3	4	0	73	11	918
2018	FS-01	38	34	13	6	6	4	0	74	12	53
2018	FS-02	23	43	16	9	5	4	0	69	14	325
2018	FS-03	31	41	14	7	2	4	0	76	9	415
2018	FS-04	23	47	18	8	1	3	0	72	9	112
2017	FS	29	42	16	5	3	4	0	74	9	1089
2017	FS-01	24	35	11	15	5	8	2	66	22	66
2017	FS-02	29	41	15	7	5	4	0	72	12	413
2017	FS-03	30	44	16	4	3	3	0	77	7	460
2017	FS-04	29	45	22	2	1	1	1	75	3	128
2014	FS	39	38	12	4	1	5	0	81	6	936
2014	FS-01	44	42	11	0	0	4	0	89	0	28
2014	FS-02	41	34	11	5	1	8	0	82	6	358
2014	FS-03	36	43	12	4	1	4	0	82	6	383
2014	FS-04	44	31	18	3	1	4	0	78	4	140

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	40	15	15	6	64	21	1331
2020	FS-01	25	41	16	13	5	66	18	104
2020	FS-02	20	39	15	19	8	59	27	455
2020	FS-03	24	42	16	12	6	66	18	614
2020	FS-04	31	37	16	11	4	68	16	141
2019	FS	25	42	17	11	5	67	16	1045
2019	FS-01	33	40	14	10	3	73	13	79
2019	FS-02	24	40	17	13	6	64	19	365
2019	FS-03	24	44	16	10	6	68	16	456
2019	FS-04	29	41	18	9	3	70	12	125
2018	FS	24	43	17	11	6	66	17	914
2018	FS-01	36	40	10	6	8	77	14	52
2018	FS-02	22	43	18	10	7	65	17	324
2018	FS-03	24	44	17	11	4	68	15	413
2018	FS-04	20	40	18	17	5	60	22	112
2017	FS	23	42	14	13	7	65	21	1092
2017	FS-01	24	30	9	24	13	54	37	66
2017	FS-02	24	41	13	14	8	65	22	414
2017	FS-03	22	46	15	11	7	67	18	461
2017	FS-04	25	41	18	11	5	66	16	129
2014	FS	29	45	13	8	4	75	12	934
2014	FS-01	44	42	4	10	0	86	10	28
2014	FS-02	32	43	14	6	4	75	10	356
2014	FS-03	24	45	16	10	4	69	15	383
2014	FS-04	35	47	6	8	4	82	12	140

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	44	29	8	6	4	5	3	80	11	1333
2020	FS-01	34	26	12	12	7	5	5	67	20	103
2020	FS-02	40	32	10	5	4	6	3	79	11	457
2020	FS-03	47	28	7	7	3	6	2	82	11	617
2020	FS-04	54	29	9	2	2	1	2	86	4	139

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	42	21	10	4	4	0	64	15	1334
2020	FS-01	15	46	18	12	6	2	1	63	18	104
2020	FS-02	14	41	21	13	6	5	0	58	21	457
2020	FS-03	22	43	21	8	3	4	0	67	11	616
2020	FS-04	27	39	22	6	2	4	0	69	8	140

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	40	11	10	5	4	2	73	16	1328
2020	FS-01	22	40	14	11	5	5	4	68	17	103
2020	FS-02	24	42	11	12	6	5	2	70	19	453
2020	FS-03	32	39	10	8	5	4	2	75	14	614
2020	FS-04	36	39	8	6	4	4	3	80	11	141

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	2	9	28	52	9	2	88	43
2020	FS-02	4	6	24	60	6	5	89	17
2020	FS-03	0	6	35	53	6	0	94	17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	22	35	16	10	6	6	5	64	18	1335
2020	FS-01	16	30	15	10	11	12	7	56	25	104
2020	FS-02	19	34	18	11	6	7	5	60	19	458
2020	FS-03	24	35	15	10	5	5	6	66	17	618
2020	FS-04	27	43	15	7	4	2	4	74	11	138
2019	FS	24	32	17	12	8	4	3	60	22	1045
2019	FS-01	20	31	22	8	10	9	1	56	19	81
2019	FS-02	20	31	16	14	9	6	4	56	26	366
2019	FS-03	24	35	15	11	8	4	3	64	20	453
2019	FS-04	33	25	20	12	5	2	3	61	18	125
2018	FS	18	36	18	11	6	7	3	61	19	917
2018	FS-01	13	39	17	15	4	11	2	59	21	54
2018	FS-02	13	32	19	13	7	11	4	54	24	325
2018	FS-03	22	38	15	11	5	6	3	66	17	413
2018	FS-04	20	42	23	5	6	3	1	64	11	112
2017	FS	21	37	12	12	7	5	6	65	21	1089
2017	FS-01	22	26	9	17	5	9	12	61	28	66
2017	FS-02	18	36	12	13	10	7	6	61	25	412
2017	FS-03	21	39	12	11	6	4	6	67	19	460
2017	FS-04	25	42	16	5	5	3	5	73	10	129
2014	FS	32	32	13	6	5	6	5	72	13	936
2014	FS-01	21	44	10	11	0	14	0	76	12	28
2014	FS-02	29	31	13	6	6	6	7	70	15	358
2014	FS-03	31	32	14	6	5	7	5	72	12	383
2014	FS-04	45	34	7	6	2	4	1	84	8	140

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	44	12	10	3	1	1	74	13	1336
2020	FS-01	15	40	17	17	7	1	3	57	25	104
2020	FS-02	21	47	13	13	4	2	0	69	18	456
2020	FS-03	35	43	12	7	3	0	0	78	10	618
2020	FS-04	40	43	9	4	2	1	1	85	7	141
2019	FS	33	42	11	9	4	1	1	76	12	1046
2019	FS-01	28	43	6	10	6	2	4	76	17	81
2019	FS-02	28	44	12	9	5	1	1	72	15	364
2019	FS-03	36	40	11	8	3	1	1	77	11	456
2019	FS-04	40	43	8	7	1	0	0	84	8	125
2018	FS	36	43	9	7	4	1	0	80	11	917
2018	FS-01	31	46	6	9	6	2	0	79	15	54
2018	FS-02	32	45	10	8	4	2	0	78	12	325
2018	FS-03	39	41	8	7	4	0	0	81	11	415
2018	FS-04	38	46	8	6	1	0	0	84	7	110
2017	FS	40	42	7	6	3	1	0	83	10	1090
2017	FS-01	31	37	8	14	9	1	0	69	23	66
2017	FS-02	38	40	10	8	2	2	0	80	10	413
2017	FS-03	42	45	5	5	3	0	0	87	8	460
2017	FS-04	45	45	6	1	2	0	1	91	3	129
2014	FS	47	38	7	6	1	1	0	86	7	936
2014	FS-01	34	45	14	8	0	0	0	78	8	28
2014	FS-02	41	41	7	7	2	1	1	83	9	358
2014	FS-03	51	36	8	4	1	0	0	87	5	383
2014	FS-04	55	35	3	5	0	1	0	92	5	140

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	45	21	10	5	0	65	15	1330
2020	FS-01	17	40	28	11	4	0	57	15	103
2020	FS-02	16	44	23	11	6	1	60	17	456
2020	FS-03	21	47	19	9	5	0	68	13	614
2020	FS-04	28	41	19	10	1	0	70	12	140
2019	FS	25	42	19	9	4	0	67	13	1041
2019	FS-01	34	38	16	10	1	0	72	11	81
2019	FS-02	21	42	21	9	6	0	64	15	362
2019	FS-03	26	43	18	9	4	0	69	13	453
2019	FS-04	31	38	20	7	3	1	69	11	125
2018	FS	25	42	18	10	4	0	67	15	912
2018	FS-01	31	50	11	6	0	2	83	6	54
2018	FS-02	24	40	18	12	6	0	64	17	325
2018	FS-03	23	45	18	10	4	0	68	14	410
2018	FS-04	28	38	22	9	2	1	67	11	110

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	20	19	23	19	9	2	32	47	1335
2020	FS-01	9	13	21	26	18	11	2	25	51	104
2020	FS-02	7	17	19	24	24	9	1	26	53	456
2020	FS-03	9	21	17	25	16	10	2	34	46	618
2020	FS-04	10	31	24	14	14	6	1	44	30	140
2019	FS	9	21	19	21	19	9	2	34	44	1045
2019	FS-01	11	16	10	27	19	15	3	33	55	81
2019	FS-02	9	18	18	19	22	12	2	31	48	365
2019	FS-03	8	23	21	22	17	7	1	34	43	455
2019	FS-04	11	24	23	20	13	6	2	39	36	125
2018	FS	9	21	18	22	21	8	1	33	47	911
2018	FS-01	13	18	18	20	22	7	0	34	46	54
2018	FS-02	7	19	17	22	22	12	2	30	51	323
2018	FS-03	10	23	17	22	20	7	1	36	46	412
2018	FS-04	12	20	21	25	18	2	2	34	44	109
2017	FS	9	23	15	19	22	10	2	37	46	1089
2017	FS-01	10	10	14	12	32	20	3	26	56	66
2017	FS-02	9	21	16	18	23	11	2	35	47	412
2017	FS-03	10	23	15	22	20	9	2	36	47	460
2017	FS-04	10	32	18	14	17	6	2	46	35	129
2014	FS	10	22	19	21	16	10	2	36	42	935
2014	FS-01	7	34	14	14	14	18	0	49	34	28
2014	FS-02	7	18	23	24	17	10	2	28	46	358
2014	FS-03	12	22	17	20	18	9	2	38	43	382
2014	FS-04	15	28	18	19	9	9	2	47	32	140

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	53	6	19	4	70	24	1335
2020	FS-01	19	56	4	14	7	75	21	104
2020	FS-02	16	52	6	21	4	68	25	457
2020	FS-03	18	54	6	18	4	72	22	617
2020	FS-04	19	49	6	20	6	68	26	141

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	40	12	22	6	59	28	1332
2020	FS-01	15	43	12	17	12	59	30	104
2020	FS-02	16	42	12	22	6	59	29	453
2020	FS-03	22	39	11	22	5	61	27	617
2020	FS-04	20	35	16	22	6	56	29	141
2019	FS	31	36	7	15	11	67	26	1045
2019	FS-01	25	41	5	16	14	65	30	81
2019	FS-02	28	35	8	15	13	64	28	364
2019	FS-03	33	34	7	15	10	67	26	455
2019	FS-04	35	38	7	13	6	73	19	125
2017	FS	31	39	7	14	8	71	23	1089
2017	FS-01	20	38	8	24	10	58	34	66
2017	FS-02	31	38	5	16	9	70	25	413
2017	FS-03	34	40	7	11	8	75	19	459
2017	FS-04	30	41	6	19	4	71	23	129
2014	FS	39	38	8	11	4	77	15	934
2014	FS-01	42	37	14	7	0	79	7	28
2014	FS-02	39	37	8	12	4	76	16	358
2014	FS-03	39	39	8	11	4	77	15	382
2014	FS-04	41	39	8	9	4	79	13	139

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	45	12	15	4	0	0	69	19	1330
2020	FS-01	20	44	15	14	5	0	1	65	19	104
2020	FS-02	22	46	13	15	4	0	0	68	19	458
2020	FS-03	24	48	10	14	4	0	0	72	18	611
2020	FS-04	31	35	13	18	3	0	0	66	21	140
2019	FS	29	40	14	11	5	0	0	70	16	1043
2019	FS-01	26	34	20	13	6	1	0	61	19	80
2019	FS-02	26	41	13	13	6	0	0	68	19	366
2019	FS-03	30	41	14	10	5	0	0	72	14	453
2019	FS-04	37	34	17	12	0	0	0	71	12	124
2017	FS	30	42	11	11	5	0	0	73	16	1089
2017	FS-01	17	42	16	18	8	0	0	59	26	66
2017	FS-02	30	43	9	13	4	0	0	73	17	412
2017	FS-03	31	44	11	9	4	0	0	75	13	460
2017	FS-04	35	38	12	10	5	1	0	74	14	129
2014	FS	40	40	8	9	2	0	0	80	12	934
2014	FS-01	24	72	0	4	0	0	0	96	4	28
2014	FS-02	38	39	11	9	2	0	1	78	12	357
2014	FS-03	41	38	8	10	2	1	0	80	12	382
2014	FS-04	42	41	8	7	2	0	0	83	9	140

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	66	22	6	4	1	1	0	89	5	1334
2020	FS-01	64	21	5	9	1	0	0	86	10	104
2020	FS-02	61	26	6	5	2	0	0	87	6	457
2020	FS-03	71	19	5	3	0	1	0	91	3	615
2020	FS-04	66	21	6	5	1	0	0	88	6	141
2017	FS	66	25	3	4	1	1	0	92	5	1087
2017	FS-01	68	19	4	3	4	1	0	88	7	66
2017	FS-02	67	24	3	3	1	1	0	93	5	412
2017	FS-03	65	26	3	5	1	0	0	91	6	459
2017	FS-04	67	28	3	1	1	0	0	95	2	129
2014	FS	69	23	3	3	1	0	0	92	4	936
2014	FS-01	69	24	0	7	0	0	0	93	7	28
2014	FS-02	66	25	4	3	1	0	1	92	4	358
2014	FS-03	69	20	4	4	1	1	0	91	5	383
2014	FS-04	72	25	2	1	0	0	0	97	1	140

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	26	28	24	12	6	4	0	57	18	1338
2020	FS-01	28	28	22	11	7	4	1	59	18	104
2020	FS-02	23	28	24	13	7	5	1	54	21	458
2020	FS-03	29	29	24	10	5	3	0	61	15	618
2020	FS-04	24	26	24	16	6	4	1	52	22	141
2019	FS	30	31	21	9	3	6	0	65	13	1048
2019	FS-01	36	27	14	13	5	2	1	66	19	81
2019	FS-02	29	30	21	8	3	8	0	65	12	365
2019	FS-03	29	32	21	9	3	5	0	65	12	457
2019	FS-04	28	28	25	9	2	8	0	61	11	125

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	13	87	1336
2020	FS-01	15	85	104
2020	FS-02	13	87	458
2020	FS-03	12	88	618
2020	FS-04	13	87	139
2019	FS	12	88	1045
2019	FS-01	14	86	81
2019	FS-02	13	87	364
2019	FS-03	12	88	455
2019	FS-04	9	91	125
2018	FS	12	88	920
2018	FS-01	13	87	53
2018	FS-02	14	86	326
2018	FS-03	10	90	416
2018	FS-04	13	87	112

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	39	61	167
2020	FS-02	37	63	58
2020	FS-03	43	57	72
2019	FS	32	68	129
2019	FS-02	30	70	49
2019	FS-03	40	60	53
2018	FS	41	59	112
2018	FS-02	35	65	47
2018	FS-03	41	59	42

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	65	35	167
2020	FS-01	57	43	16
2020	FS-02	77	23	58
2020	FS-03	57	43	72
2020	FS-04	72	28	18
2019	FS	75	25	129
2019	FS-02	79	21	49
2019	FS-03	65	35	53
2018	FS	67	33	112
2018	FS-02	76	24	47
2018	FS-03	64	36	42

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	10	90	167
2020	FS-03	11	89	72
2019	FS	10	90	129
2019	FS-02	0	100	49
2019	FS-03	21	79	53
2018	FS	8	92	112

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	FS	100	167
2020	FS-01	100	16
2020	FS-02	100	58
2020	FS-03	100	72
2020	FS-04	100	18
2018	FS	100	112
2018	FS-02	100	47
2018	FS-03	100	42

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	5	95	167
2020	FS-01	0	100	16
2020	FS-03	7	93	72
2019	FS	7	93	129
2019	FS-03	13	87	53

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	10	90	167
2020	FS-03	15	85	72
2019	FS	5	95	129
2019	FS-01	0	100	11
2019	FS-04	0	100	11
2018	FS	8	92	112
2018	FS-03	12	88	42
2018	FS-04	0	100	15

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	5	95	167
2020	FS-03	7	93	72
2020	FS-04	0	100	18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	44	56	167
2020	FS-01	32	68	16
2020	FS-02	42	58	58
2020	FS-03	46	54	72
2020	FS-04	55	45	18
2019	FS	40	60	126
2019	FS-02	36	64	49
2019	FS-03	51	49	53
2018	FS	44	56	112
2018	FS-02	42	58	47
2018	FS-03	41	59	42

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	40	60	167
2020	FS-01	44	56	16
2020	FS-02	34	66	58
2020	FS-03	42	58	72
2020	FS-04	44	56	18
2019	FS	43	57	126
2019	FS-01	46	54	11
2019	FS-02	45	55	49
2019	FS-03	39	61	53
2019	FS-04	44	56	11
2018	FS	41	59	112
2018	FS-02	47	53	47
2018	FS-03	38	62	42

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	44	56	167
2020	FS-01	38	62	16
2020	FS-02	52	48	58
2020	FS-03	42	58	72
2020	FS-04	33	67	18
2019	FS	50	50	126
2019	FS-02	51	49	49
2019	FS-03	55	45	53
2018	FS	46	54	112
2018	FS-02	48	52	47
2018	FS-03	45	55	42

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	42	58	167
2020	FS-01	50	50	16
2020	FS-02	45	55	58
2020	FS-03	42	58	72
2020	FS-04	28	72	18
2019	FS	40	60	126
2019	FS-02	47	53	49
2019	FS-03	32	68	53
2018	FS	46	54	112
2018	FS-02	45	55	47
2018	FS-03	50	50	42

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	35	65	167
2020	FS-02	40	60	58
2020	FS-03	38	62	72
2019	FS	37	63	126
2019	FS-02	39	61	49
2019	FS-03	40	60	53
2018	FS	30	70	112
2018	FS-02	36	64	47
2018	FS-03	29	71	42

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	49	51	167
2020	FS-01	50	50	16
2020	FS-02	46	54	58
2020	FS-03	53	47	72
2020	FS-04	39	61	18
2019	FS	48	52	126
2019	FS-02	61	39	49
2019	FS-03	34	66	53
2018	FS	61	39	112
2018	FS-02	49	51	47
2018	FS-03	69	31	42

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	31	69	167
2020	FS-02	29	71	58
2020	FS-03	36	64	72
2019	FS	32	68	126
2019	FS-02	32	68	49
2019	FS-03	30	70	53
2018	FS	36	64	112
2018	FS-02	36	64	47
2018	FS-03	38	62	42

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	7	93	167
2019	FS	11	89	126
2019	FS-01	0	100	11
2019	FS-02	18	82	49
2019	FS-03	9	91	53
2019	FS-04	0	100	11
2018	FS	12	88	112
2018	FS-02	11	89	47
2018	FS-03	17	83	42

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	10	90	167
2020	FS-02	9	91	58
2020	FS-03	11	89	72
2019	FS	13	87	126
2019	FS-02	10	90	49
2019	FS-03	17	83	53
2018	FS	17	83	112
2018	FS-02	22	78	47
2018	FS-03	19	81	42

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	48	52	167
2020	FS-01	31	69	16
2020	FS-02	49	51	58
2020	FS-03	52	48	72
2020	FS-04	45	55	18
2019	FS	53	47	126
2019	FS-02	49	51	49
2019	FS-03	55	45	53
2018	FS	49	51	112
2018	FS-02	43	57	47
2018	FS-03	57	43	42

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	26	74	167
2020	FS-02	27	73	58
2020	FS-03	28	72	72
2019	FS	33	67	126
2019	FS-02	29	71	49
2019	FS-03	42	58	53
2018	FS	34	66	112
2018	FS-02	37	63	47
2018	FS-03	31	69	42

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	13	87	167
2020	FS-02	17	83	58
2020	FS-03	14	86	72
2019	FS	14	86	126
2019	FS-03	23	77	53
2019	FS-04	0	100	11
2018	FS	14	86	112
2018	FS-02	13	87	47
2018	FS-03	17	83	42

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	52	48	167
2020	FS-01	55	45	16
2020	FS-02	58	42	58
2020	FS-03	49	51	72
2020	FS-04	50	50	18
2019	FS	52	48	126
2019	FS-01	55	45	11
2019	FS-02	57	43	49
2019	FS-03	47	53	53
2019	FS-04	47	53	11
2018	FS	55	45	112
2018	FS-02	53	47	47
2018	FS-03	52	48	42

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	29	71	167
2020	FS-02	30	70	58
2020	FS-03	24	76	72
2019	FS	29	71	126
2019	FS-02	27	73	49
2019	FS-03	32	68	53
2018	FS	26	74	112
2018	FS-02	15	85	47
2018	FS-03	31	69	42

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	14	86	167
2020	FS-02	21	79	58
2020	FS-03	8	92	72
2019	FS	20	80	126
2019	FS-02	23	77	49
2019	FS-03	19	81	53
2018	FS	19	81	112
2018	FS-02	19	81	47
2018	FS-03	14	86	42

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	13	87	167
2020	FS-02	14	86	58
2020	FS-03	15	85	72
2019	FS	16	84	126
2019	FS-02	22	78	49
2019	FS-03	11	89	53
2018	FS	10	90	112
2018	FS-02	11	89	47

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	8	92	167
2020	FS-02	9	91	58
2019	FS	17	83	126
2019	FS-02	18	82	49
2019	FS-03	17	83	53
2018	FS	11	89	112
2018	FS-03	14	86	42
2018	FS-04	0	100	15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	4	96	167
2020	FS-02	8	92	58
2020	FS-04	0	100	18
2018	FS	5	95	112
2018	FS-04	0	100	15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	11	89	167
2020	FS-02	9	91	58
2020	FS-03	7	93	72
2019	FS	8	92	126
2019	FS-03	11	89	53
2019	FS-04	0	100	11
2018	FS	12	88	112
2018	FS-02	15	85	47
2018	FS-03	14	86	42

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	8	92	167
2020	FS-02	9	91	58
2020	FS-03	8	92	72
2019	FS	15	85	126
2019	FS-02	14	86	49
2019	FS-03	15	85	53
2018	FS	14	86	112
2018	FS-03	14	86	42
2018	FS-04	33	67	15

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	29	71	167
2020	FS-02	31	69	58
2020	FS-03	32	68	72
2019	FS	26	74	126
2019	FS-02	22	78	49
2019	FS-03	27	73	53
2018	FS	27	73	112
2018	FS-02	25	75	47
2018	FS-03	36	64	42

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	8	92	159
2020	FS-02	10	90	53

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	159
2020	FS-02	21	79	53
2018	FS	23	77	105
2018	FS-02	27	73	44
2018	FS-03	23	77	39

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	4	96	159
2018	FS	6	94	105

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	3	97	159

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	7	93	105

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	14	86	159
2020	FS-02	9	91	53
2018	FS	14	86	105
2018	FS-03	13	87	39

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	15	85	159
2020	FS-02	17	83	53
2018	FS	14	86	105
2018	FS-02	19	81	44
2018	FS-03	15	85	39

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	11	89	159
2020	FS-02	10	90	53
2018	FS	10	90	105

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	18	82	159
2020	FS-02	19	81	53
2018	FS	10	90	105
2018	FS-02	14	86	44
2018	FS-04	0	100	15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	41	59	159
2020	FS-02	55	45	53
2020	FS-04	28	72	18
2018	FS	43	57	105
2018	FS-02	37	63	44
2018	FS-03	46	54	39

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	14	86	159
2020	FS-02	21	79	53
2018	FS	16	84	105
2018	FS-02	21	79	44
2018	FS-03	15	85	39

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	62	38	159
2020	FS-02	79	21	53
2020	FS-04	45	55	18
2018	FS	53	47	105
2018	FS-02	55	45	44
2018	FS-03	39	61	39

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	62	38	159
2020	FS-02	63	37	53
2020	FS-04	50	50	18
2018	FS	64	36	105
2018	FS-02	57	43	44
2018	FS-03	67	33	39

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2018	FS	100	105
2018	FS-02	100	44
2018	FS-03	100	39

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	10	90	159
2020	FS-02	10	90	53
2018	FS	14	86	105
2018	FS-02	16	84	44
2018	FS-03	15	85	39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	5	16	19	14	10	32	4	32	38	1334
2020	FS-01	6	8	13	13	9	41	10	29	44	103
2020	FS-02	4	12	18	16	12	34	3	26	44	457
2020	FS-03	6	19	19	14	10	29	3	36	35	617
2020	FS-04	4	20	26	13	7	27	3	35	28	140
2019	FS	7	17	21	14	11	27	3	35	35	1046
2019	FS-01	6	11	22	11	6	39	4	30	31	80
2019	FS-02	6	13	20	12	15	31	4	29	41	367
2019	FS-03	8	21	21	15	9	22	3	38	33	455
2019	FS-04	6	21	19	16	5	28	5	41	32	124
2018	FS	6	15	20	15	11	27	6	32	38	914
2018	FS-01	6	13	22	9	7	37	6	32	29	54
2018	FS-02	5	13	17	15	13	32	6	28	44	324
2018	FS-03	7	17	22	14	10	23	6	35	35	411
2018	FS-04	4	17	23	17	9	25	4	30	37	112
2017	FS	7	18	18	11	11	27	7	38	34	1090
2017	FS-01	5	14	6	15	9	42	9	39	49	66
2017	FS-02	6	15	17	13	12	29	9	33	40	413
2017	FS-03	8	21	19	11	12	24	5	41	32	461
2017	FS-04	7	22	23	8	7	24	8	42	23	129
2014	FS	8	18	19	9	9	29	8	41	28	936
2014	FS-01	14	20	7	18	7	28	7	52	38	28
2014	FS-02	6	13	15	8	8	37	12	37	33	358
2014	FS-03	9	18	21	10	10	26	6	39	29	383
2014	FS-04	10	27	23	6	6	22	6	51	17	140

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	32	22	15	9	10	0	49	27	1332
2020	FS-01	8	28	20	18	6	20	1	45	29	103
2020	FS-02	9	28	21	17	11	13	1	43	33	454
2020	FS-03	13	34	23	14	9	7	0	51	25	617
2020	FS-04	18	36	24	10	7	5	0	56	18	141
2019	FS	14	33	22	13	8	9	1	52	23	1050
2019	FS-01	15	29	31	8	5	12	0	50	14	81
2019	FS-02	11	31	22	12	12	12	1	48	27	367
2019	FS-03	15	36	22	13	7	6	1	55	22	457
2019	FS-04	17	32	20	16	3	12	0	55	22	125
2018	FS	14	29	23	13	9	11	1	49	25	914
2018	FS-01	18	30	20	9	9	13	0	55	21	54
2018	FS-02	9	27	21	15	11	16	2	44	31	325
2018	FS-03	17	31	24	12	8	8	0	52	22	412
2018	FS-04	17	26	26	14	8	7	1	47	25	111
2017	FS	15	30	21	12	9	12	1	52	24	1090
2017	FS-01	6	23	13	17	10	27	3	43	38	65
2017	FS-02	13	27	21	14	10	13	2	47	28	413
2017	FS-03	18	32	21	11	9	9	0	55	22	461
2017	FS-04	14	41	23	8	6	7	1	59	15	129
2014	FS	15	31	21	10	7	16	2	55	20	936
2014	FS-01	27	34	10	18	7	3	0	63	26	28
2014	FS-02	12	30	20	9	6	21	3	55	20	358
2014	FS-03	16	29	23	10	7	14	1	53	20	383
2014	FS-04	17	37	20	6	7	12	1	62	15	140

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	13	87	1331
2020	FS-01	17	83	103
2020	FS-02	14	86	456
2020	FS-03	11	89	616
2020	FS-04	10	90	139
2019	FS	11	89	1046
2019	FS-01	10	90	81
2019	FS-02	12	88	365
2019	FS-03	11	89	456
2019	FS-04	6	94	125
2018	FS	11	89	914
2018	FS-01	15	85	54
2018	FS-02	11	89	325
2018	FS-03	10	90	413
2018	FS-04	8	92	110

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	29	71	167
2020	FS-02	35	65	65
2020	FS-03	30	70	69
2019	FS	30	70	111
2019	FS-02	29	71	44
2019	FS-03	36	64	48
2018	FS	31	69	96
2018	FS-02	31	69	35
2018	FS-03	31	69	42

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	72	28	167
2020	FS-01	66	34	18
2020	FS-02	79	21	65
2020	FS-03	70	30	69
2020	FS-04	64	36	14
2019	FS	74	26	111
2019	FS-02	70	30	44
2019	FS-03	69	31	48
2018	FS	76	24	96
2018	FS-02	74	26	35
2018	FS-03	74	26	42

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	FS	100	111
2019	FS-02	100	44
2019	FS-03	100	48
2018	FS	100	96
2018	FS-02	100	35
2018	FS-03	100	42

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	7	93	167
2020	FS-03	7	93	69
2020	FS-04	0	100	14
2019	FS	10	90	111
2019	FS-03	17	83	48
2018	FS	9	91	96
2018	FS-02	14	86	35

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	6	94	167
2020	FS-03	9	91	69
2020	FS-04	0	100	14
2019	FS	8	92	111
2018	FS	9	91	96
2018	FS-03	12	88	42

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	167
2020	FS-02	18	82	65
2020	FS-03	19	81	69
2019	FS	11	89	111
2019	FS-02	11	89	44
2019	FS-03	13	87	48
2018	FS	16	84	96
2018	FS-03	21	79	42

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	26	74	167
2020	FS-02	26	74	65
2020	FS-03	25	75	69
2019	FS	16	84	111
2019	FS-02	16	84	44
2019	FS-03	19	81	48
2018	FS	16	84	96
2018	FS-03	21	79	42

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	26	74	167
2020	FS-02	28	72	65
2020	FS-03	29	71	69
2019	FS	16	84	111
2019	FS-02	16	84	44
2019	FS-03	19	81	48
2018	FS	24	76	96
2018	FS-02	17	83	35
2018	FS-03	33	67	42

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	9	91	167
2020	FS-02	11	89	65
2020	FS-03	10	90	69
2019	FS	7	93	111
2018	FS	8	92	96
2018	FS-02	0	100	35
2018	FS-03	17	83	42

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	6	94	167
2020	FS-01	0	100	18
2020	FS-03	7	93	69
2018	FS	6	94	96

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	22	78	167
2020	FS-02	23	77	65
2020	FS-03	22	78	69
2019	FS	25	75	111
2019	FS-02	25	75	44
2019	FS-03	21	79	48
2018	FS	28	72	96
2018	FS-02	23	77	35
2018	FS-03	33	67	42

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	32	68	167
2020	FS-02	26	74	65
2020	FS-03	38	62	69
2019	FS	44	56	111
2019	FS-02	25	75	44
2019	FS-03	60	40	48
2018	FS	42	58	96
2018	FS-02	32	68	35
2018	FS-03	50	50	42

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	4	96	111
2018	FS	5	95	96

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	15	85	167
2020	FS-02	17	83	65
2020	FS-03	13	87	69
2019	FS	17	83	111
2019	FS-02	23	77	44
2019	FS-03	17	83	48
2018	FS	19	81	96
2018	FS-02	23	77	35
2018	FS-03	19	81	42

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	30	70	167
2020	FS-02	39	61	65
2020	FS-03	25	75	69
2019	FS	31	69	111
2019	FS-02	43	57	44
2019	FS-03	27	73	48
2018	FS	28	72	96
2018	FS-02	34	66	35
2018	FS-03	29	71	42

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	FS	100	111
2019	FS-02	100	44
2019	FS-03	100	48

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	14	86	167
2020	FS-02	20	80	65
2020	FS-03	12	88	69
2019	FS	13	87	111
2019	FS-02	21	79	44
2018	FS	5	95	96

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	FS	100	167
2020	FS-01	100	18
2020	FS-02	100	65
2020	FS-03	100	69
2020	FS-04	100	14
2019	FS	100	111
2019	FS-02	100	44
2019	FS-03	100	48
2018	FS	100	96
2018	FS-02	100	35
2018	FS-03	100	42

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	17	83	167
2020	FS-02	15	85	65
2020	FS-03	17	83	69
2019	FS	13	87	111
2019	FS-02	13	87	44
2019	FS-03	13	87	48
2018	FS	10	90	96
2018	FS-02	14	86	35

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	28	72	167
2020	FS-02	34	66	65
2020	FS-03	25	75	69
2019	FS	25	75	107
2019	FS-02	30	70	43
2019	FS-03	25	75	47
2018	FS	32	68	96
2018	FS-02	40	60	35
2018	FS-03	24	76	42

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	13	87	167
2020	FS-02	17	83	65
2020	FS-03	10	90	69
2019	FS	13	87	107
2019	FS-02	21	79	43
2019	FS-03	11	89	47
2018	FS	10	90	96
2018	FS-02	20	80	35

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	8	92	167
2020	FS-02	17	83	65
2020	FS-04	0	100	14
2019	FS	11	89	107
2019	FS-02	17	83	43
2019	FS-03	11	89	47
2018	FS	17	83	96
2018	FS-02	17	83	35
2018	FS-03	12	88	42

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	17	83	167
2020	FS-02	25	75	65
2020	FS-03	12	88	69
2019	FS	12	88	107
2019	FS-02	23	77	43
2018	FS	16	84	96
2018	FS-02	26	74	35

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	3	97	167
2020	FS-01	0	100	18
2020	FS-04	0	100	14
2019	FS	6	94	107

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	4	96	167
2020	FS-01	0	100	18
2020	FS-04	0	100	14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	5	95	167
2020	FS-03	7	93	69
2019	FS	8	92	107
2019	FS-03	11	89	47
2018	FS	6	94	96

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	7	93	167
2020	FS-03	9	91	69
2020	FS-04	0	100	14
2019	FS	7	93	107
2018	FS	9	91	96

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	56	44	167
2020	FS-01	61	39	18
2020	FS-02	54	46	65
2020	FS-03	57	43	69
2020	FS-04	57	43	14
2019	FS	56	44	107
2019	FS-02	54	46	43
2019	FS-03	55	45	47
2018	FS	49	51	96
2018	FS-02	37	63	35
2018	FS-03	62	38	42

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	4	96	160

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	19	81	160
2018	FS	17	83	92
2018	FS-02	27	73	33
2018	FS-03	12	88	41

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	3	97	160

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2018	FS	100	92
2018	FS-02	100	33
2018	FS-03	100	41

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2018	FS	100	92
2018	FS-02	100	33
2018	FS-03	100	41

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	4	96	160
2020	FS-04	0	100	14

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	7	93	160
2020	FS-04	0	100	14
2018	FS	7	93	92

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	12	88	160
2018	FS	14	86	92
2018	FS-02	24	76	33

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	8	92	160
2018	FS	12	88	92
2018	FS-03	15	85	41

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	28	72	160
2018	FS	36	64	92
2018	FS-02	40	60	33
2018	FS-03	37	63	41

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	11	89	160
2018	FS	8	92	92

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	46	54	160
2020	FS-01	61	39	18
2020	FS-04	36	64	14
2018	FS	48	52	92
2018	FS-02	49	51	33
2018	FS-03	44	56	41

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	71	29	160
2020	FS-01	66	34	18
2020	FS-04	64	36	14
2018	FS	77	23	92
2018	FS-02	67	33	33
2018	FS-03	88	12	41

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	5	95	160

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	15	85	160
2018	FS	17	83	92
2018	FS-03	27	73	41

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	5	17	21	10	8	35	3	36	29	1336
2020	FS-01	5	9	18	18	10	34	7	24	46	104
2020	FS-02	5	11	21	12	10	39	3	27	38	457
2020	FS-03	6	21	21	9	6	34	3	43	24	617
2020	FS-04	7	22	28	8	3	30	2	43	16	141
2019	FS	8	18	20	8	6	35	3	43	24	1047
2019	FS-01	9	13	25	8	4	37	5	38	19	81
2019	FS-02	7	15	18	8	10	38	3	38	30	367
2019	FS-03	9	21	21	9	5	31	3	46	22	457
2019	FS-04	8	18	19	5	3	43	4	49	16	123
2018	FS	7	19	23	7	5	34	4	42	20	915
2018	FS-01	6	23	21	2	8	36	6	48	16	53
2018	FS-02	7	16	20	8	6	39	4	41	25	324
2018	FS-03	7	21	25	6	6	31	4	43	19	415
2018	FS-04	5	22	28	8	2	33	3	41	16	111
2017	FS	10	19	17	6	6	38	6	51	20	1090
2017	FS-01	8	10	9	4	5	56	8	52	25	66
2017	FS-02	9	17	16	7	4	40	7	49	22	413
2017	FS-03	10	21	17	5	7	35	4	52	20	461
2017	FS-04	10	19	23	4	4	32	8	49	13	129
2014	FS	10	17	19	4	3	40	7	52	13	935
2014	FS-01	3	20	28	7	3	31	7	38	17	28
2014	FS-02	7	13	16	4	2	48	8	47	15	358
2014	FS-03	11	18	19	5	3	38	6	52	14	382
2014	FS-04	13	26	22	1	2	30	4	60	5	140

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	13	33	24	13	7	10	0	51	22	1334
2020	FS-01	10	23	19	21	9	16	1	40	36	103
2020	FS-02	10	30	24	13	10	12	1	46	27	458
2020	FS-03	14	36	24	10	6	9	0	55	18	616
2020	FS-04	19	38	24	13	3	4	0	59	16	141
2019	FS	18	36	20	7	6	12	0	62	15	1048
2019	FS-01	21	34	28	4	2	10	0	62	7	81
2019	FS-02	14	36	19	7	9	14	1	59	19	366
2019	FS-03	21	37	20	8	5	9	0	64	14	457
2019	FS-04	21	32	19	8	2	18	0	65	12	124
2018	FS	17	35	20	10	6	12	1	59	18	915
2018	FS-01	20	31	13	13	7	15	0	61	24	54
2018	FS-02	12	34	21	10	6	16	1	56	19	324
2018	FS-03	18	38	20	9	6	9	0	62	16	416
2018	FS-04	19	34	19	16	2	10	0	59	19	109
2017	FS	21	35	17	6	5	15	1	66	13	1089
2017	FS-01	19	24	10	4	5	32	6	69	14	66
2017	FS-02	18	34	16	9	6	16	1	64	17	413
2017	FS-03	22	36	18	5	4	13	1	68	11	460
2017	FS-04	24	41	21	5	3	5	1	69	9	128
2014	FS	21	33	18	5	3	19	2	68	10	934
2014	FS-01	20	42	14	11	0	14	0	72	12	28
2014	FS-02	18	34	14	5	2	24	3	71	9	357
2014	FS-03	21	33	19	5	3	17	1	66	11	382
2014	FS-04	27	33	20	4	2	14	1	69	7	140

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	6	94	1323
2020	FS-01	6	94	104
2020	FS-02	8	92	456
2020	FS-03	6	94	607
2020	FS-04	4	96	139

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	9	91	1333
2020	FS-01	9	91	104
2020	FS-02	13	87	457
2020	FS-03	8	92	614
2020	FS-04	4	96	141
2019	FS	12	88	1047
2019	FS-01	11	89	81
2019	FS-02	15	85	364
2019	FS-03	12	88	457
2019	FS-04	6	94	125
2017	FS	12	88	1090
2017	FS-01	18	82	66
2017	FS-02	14	86	413
2017	FS-03	11	89	461
2017	FS-04	9	91	129
2014	FS	12	88	934
2014	FS-02	14	86	358
2014	FS-03	9	91	381
2014	FS-04	11	89	140

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	44	56	126
2020	FS-02	45	55	58
2020	FS-03	43	57	47

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	71	29	126
2020	FS-02	69	31	58
2020	FS-03	74	26	47
2019	FS	66	34	128
2019	FS-02	63	37	54
2019	FS-03	68	32	54
2017	FS	64	36	134
2017	FS-01	75	25	12
2017	FS-02	66	34	59
2017	FS-03	62	38	51
2017	FS-04	57	43	12
2014	FS	75	25	110
2014	FS-02	81	19	51
2014	FS-03	75	25	36
2014	FS-04	53	47	15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	39	9	14	6	3	0	71	20	90
2020	FS-02	30	30	5	23	5	8	0	64	30	40
2020	FS-03	26	51	11	6	6	0	0	77	11	35
2019	FS	39	32	4	17	6	1	1	73	23	83
2019	FS-02	37	27	3	24	3	3	3	68	29	33
2019	FS-03	42	41	0	8	8	0	0	83	17	36
2017	FS	34	46	4	7	7	2	0	82	14	87
2017	FS-02	34	53	5	6	2	0	0	87	8	38
2017	FS-03	30	41	6	12	9	3	0	72	22	33
2014	FS	51	31	6	8	2	1	0	83	11	82
2014	FS-02	57	29	5	5	5	0	0	86	9	41
2014	FS-03	52	29	0	19	0	0	0	81	19	27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	32	39	11	7	2	3	5	77	11	1334
2020	FS-01	26	39	12	8	4	6	7	74	13	104
2020	FS-02	28	41	10	9	3	3	5	76	14	455
2020	FS-03	38	34	13	6	2	3	4	78	8	617
2020	FS-04	26	51	8	6	1	2	6	84	8	141

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	10	26	19	24	19	2	37	43	1331
2020	FS-01	9	25	21	27	15	3	36	43	103
2020	FS-02	7	26	20	24	22	1	33	46	457
2020	FS-03	12	27	19	24	17	1	39	41	615
2020	FS-04	13	25	20	21	19	3	39	41	139

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	47	19	12	4	1	65	16	1335
2020	FS-01	17	38	25	14	6	0	55	20	104
2020	FS-02	14	49	18	12	5	1	64	18	458
2020	FS-03	18	48	18	12	3	0	67	15	615
2020	FS-04	19	45	20	14	2	0	64	16	141

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	43	19	15	6	1	59	21	1328
2020	FS-01	11	38	25	16	10	0	50	25	103
2020	FS-02	13	44	19	15	6	1	58	22	456
2020	FS-03	18	41	17	17	6	1	60	23	611
2020	FS-04	17	49	21	8	5	0	66	13	141

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	15	42	23	14	5	1	1	58	19	1323
2020	FS-01	14	42	25	12	5	1	1	58	17	102
2020	FS-02	12	42	24	16	5	1	0	54	21	452
2020	FS-03	18	42	23	12	5	1	1	60	17	614
2020	FS-04	14	41	25	12	6	0	1	56	18	138

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	25	45	18	5	2	2	3	73	8	1331
2020	FS-01	23	44	14	12	2	0	5	71	14	102
2020	FS-02	21	46	20	5	4	2	2	69	10	456
2020	FS-03	27	45	17	5	2	2	3	75	7	615
2020	FS-04	25	51	17	2	0	1	4	80	2	141

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	55	29	6	3	1	5	1	90	4	1330
2020	FS-01	54	34	4	2	2	4	1	92	4	104
2020	FS-02	52	31	6	3	1	6	0	89	4	455
2020	FS-03	57	28	6	3	1	5	1	90	4	614
2020	FS-04	64	24	7	2	1	1	0	89	4	140

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	30	47	12	6	2	2	79	9	1330
2020	FS-01	24	44	20	7	3	2	69	10	103
2020	FS-02	24	51	12	8	2	3	77	11	458
2020	FS-03	34	45	10	5	3	2	81	8	613
2020	FS-04	36	47	11	6	0	1	83	6	141

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	35	39	9	10	6	1	1	74	17	1325
2020	FS-01	27	41	12	9	10	1	1	69	19	101
2020	FS-02	31	42	9	11	6	0	0	74	17	456
2020	FS-03	38	36	9	10	6	1	1	75	16	612
2020	FS-04	38	37	9	10	5	0	1	76	15	140

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	25	39	17	11	6	1	0	65	17	1334
2020	FS-01	25	34	16	14	8	2	1	61	23	103
2020	FS-02	20	42	19	11	6	1	1	63	18	458
2020	FS-03	29	38	15	10	6	1	0	68	16	616
2020	FS-04	26	40	17	10	6	0	1	67	16	141

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	93	7	761
2020	FS-01	50	50	12
2020	FS-02	88	12	160
2020	FS-03	96	4	462
2020	FS-04	97	3	123

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	3	26	22	30	18	1	29	49	709
2020	FS-02	3	21	23	33	19	1	24	53	140
2020	FS-03	3	26	20	30	19	1	30	50	441

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	49	16	12	6	0	66	18	1337
2020	FS-01	10	39	24	15	11	0	50	26	104
2020	FS-02	13	48	16	15	7	0	61	22	458
2020	FS-03	20	51	15	8	5	0	72	13	617
2020	FS-04	22	46	18	12	3	0	67	15	141
2019	FS	11	46	21	15	6	2	57	21	1048
2019	FS-01	10	47	14	19	11	0	57	30	81
2019	FS-02	8	40	24	17	8	2	50	26	366
2019	FS-03	11	48	22	12	5	2	60	18	456
2019	FS-04	16	52	15	11	4	2	69	15	125
2018	FS	13	43	20	15	7	1	57	22	909
2018	FS-01	15	41	13	21	8	2	58	29	53
2018	FS-02	10	45	19	14	10	1	56	24	321
2018	FS-03	15	41	21	16	5	1	57	21	410
2018	FS-04	14	47	18	14	5	1	63	19	112
2017	FS	11	38	22	17	10	3	50	27	1090
2017	FS-01	6	25	15	26	25	4	33	52	66
2017	FS-02	10	39	22	15	12	2	51	27	412
2017	FS-03	12	39	22	17	7	3	52	25	461
2017	FS-04	12	41	26	16	5	1	53	21	129

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	21	31	14	20	12	1	0	54	33	1335
2020	FS-01	16	30	16	26	10	1	0	47	37	104
2020	FS-02	23	30	12	20	13	1	0	54	34	458
2020	FS-03	21	33	15	20	10	1	0	55	30	618
2020	FS-04	20	33	12	18	15	0	1	54	34	139

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	38	16	8	5	2	1	70	14	1328
2020	FS-01	21	38	18	10	5	7	2	64	16	104
2020	FS-02	30	36	18	9	6	1	0	67	15	457
2020	FS-03	31	38	15	8	4	2	1	72	12	609
2020	FS-04	28	44	11	6	6	3	1	75	13	141

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	13	33	21	20	13	1	0	46	33	1333
2020	FS-01	13	23	24	27	12	1	0	37	39	104
2020	FS-02	11	31	19	22	15	1	0	43	38	457
2020	FS-03	14	34	21	18	12	1	0	48	30	615
2020	FS-04	13	43	18	14	12	0	1	57	25	140
2019	FS	8	30	23	23	16	1	0	38	39	1049
2019	FS-01	7	32	22	20	19	0	0	39	39	81
2019	FS-02	7	25	22	26	19	1	0	32	45	366
2019	FS-03	8	32	24	21	14	1	0	40	35	457
2019	FS-04	8	32	23	23	10	3	0	41	35	125
2018	FS	9	28	23	25	15	1	0	37	40	914
2018	FS-01	6	34	23	25	11	2	0	40	37	53
2018	FS-02	5	28	23	26	17	0	0	33	44	323
2018	FS-03	11	27	22	25	14	0	0	38	39	414
2018	FS-04	9	31	26	20	14	1	0	40	33	111
2017	FS	8	31	20	24	16	2	0	39	40	1089
2017	FS-01	2	33	14	32	17	3	0	36	50	66
2017	FS-02	6	31	21	21	19	3	0	37	41	412
2017	FS-03	9	32	19	25	14	1	0	42	39	460
2017	FS-04	13	28	28	22	8	1	0	42	30	129

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	46	15	23	6	1	1	55	29	763
2020	FS-01	0	42	25	25	0	8	0	45	27	12
2020	FS-02	7	40	22	21	7	1	2	49	29	161
2020	FS-03	8	48	12	25	5	2	0	57	31	463
2020	FS-04	10	47	17	20	5	0	1	57	25	123
2019	FS	8	40	20	19	8	4	2	51	28	642
2019	FS-01	0	55	15	20	0	10	0	61	22	20
2019	FS-02	6	34	23	21	11	4	1	43	34	161
2019	FS-03	10	39	20	19	7	4	2	52	27	340
2019	FS-04	9	48	15	16	6	4	3	61	24	109

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	20	33	24	13	8	1	54	22	1337
2020	FS-01	31	29	18	13	6	3	61	20	104
2020	FS-02	19	33	26	12	9	1	53	21	458
2020	FS-03	19	33	25	13	8	1	53	22	617
2020	FS-04	20	35	21	16	7	1	56	23	141

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	20	32	24	13	10	0	0	52	24	1333
2020	FS-01	15	36	17	16	15	0	1	52	31	103
2020	FS-02	17	30	27	15	11	0	0	47	26	456
2020	FS-03	22	34	23	13	8	0	0	56	21	617
2020	FS-04	20	30	27	8	13	0	1	51	22	140
2019	FS	12	24	26	17	19	0	0	37	37	1047
2019	FS-01	9	22	26	17	26	0	0	31	43	81
2019	FS-02	10	25	22	22	20	0	0	35	43	366
2019	FS-03	13	25	27	15	21	0	0	37	36	455
2019	FS-04	16	23	35	15	11	0	0	39	26	125
2018	FS	11	22	28	18	21	0	1	33	39	919
2018	FS-01	6	25	26	23	21	0	0	30	43	53
2018	FS-02	10	18	27	20	24	0	0	28	44	325
2018	FS-03	12	23	29	14	21	0	1	35	36	417
2018	FS-04	11	26	30	19	14	0	0	37	33	111
2017	FS	12	24	24	18	21	0	1	36	40	1092
2017	FS-01	5	15	23	24	32	0	2	20	57	66
2017	FS-02	11	22	23	20	23	0	0	33	43	414
2017	FS-03	12	23	28	16	19	0	1	36	36	461
2017	FS-04	13	36	18	14	16	1	1	51	31	129

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	5	17	29	26	22	0	0	23	48	1337
2020	FS-01	11	12	39	25	13	0	0	23	39	104
2020	FS-02	5	20	31	23	20	0	1	26	43	458
2020	FS-03	3	18	26	28	25	0	0	21	53	617
2020	FS-04	8	11	29	25	26	0	1	20	51	141
2019	FS	6	16	30	26	22	0	0	22	48	1049
2019	FS-01	4	12	36	23	25	0	0	16	48	81
2019	FS-02	8	15	30	28	18	0	0	23	46	366
2019	FS-03	4	16	29	26	25	0	0	20	51	457
2019	FS-04	8	16	30	26	19	0	0	25	45	125
2018	FS	5	18	29	25	23	0	0	23	48	914
2018	FS-01	6	19	26	32	17	0	0	25	49	53
2018	FS-02	4	19	30	26	22	0	0	22	47	325
2018	FS-03	5	17	29	26	22	0	0	23	48	413
2018	FS-04	8	12	29	22	28	0	0	21	50	110
2017	FS	7	19	29	26	20	0	0	25	46	1089
2017	FS-01	6	20	25	26	23	0	0	26	49	66
2017	FS-02	7	18	32	26	17	0	0	25	43	413
2017	FS-03	6	20	28	24	21	0	0	26	45	459
2017	FS-04	4	17	23	31	24	1	0	22	55	129

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	23	29	23	16	0	1	31	40	1333
2020	FS-01	18	21	29	19	13	0	0	39	31	103
2020	FS-02	10	25	28	20	16	0	1	35	36	457
2020	FS-03	6	23	28	26	17	0	0	29	43	615
2020	FS-04	6	18	33	23	18	1	1	24	42	141
2019	FS	8	24	33	22	13	0	0	33	35	1041
2019	FS-01	10	25	35	15	15	0	0	35	30	80
2019	FS-02	10	24	31	20	13	0	1	35	34	364
2019	FS-03	6	24	34	23	13	0	0	30	36	453
2019	FS-04	7	25	31	23	14	0	0	32	37	125
2018	FS	6	26	31	22	16	0	0	32	37	915
2018	FS-01	9	32	26	23	8	0	2	42	31	53
2018	FS-02	5	28	31	22	14	0	0	33	36	324
2018	FS-03	6	24	32	22	16	0	0	30	38	415
2018	FS-04	5	27	26	21	21	0	0	32	42	111
2017	FS	8	26	29	21	14	0	0	35	36	1090
2017	FS-01	14	23	29	20	14	0	0	37	34	66
2017	FS-02	9	28	29	19	13	0	0	38	32	413
2017	FS-03	8	25	30	22	14	0	1	33	37	460
2017	FS-04	2	27	28	24	18	1	0	30	42	129

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	11	22	27	20	18	0	1	34	39	1330
2020	FS-01	15	18	28	22	14	2	0	34	37	104
2020	FS-02	11	24	28	19	17	0	1	35	37	456
2020	FS-03	11	22	27	19	20	0	1	33	39	613
2020	FS-04	11	19	27	23	19	0	1	30	43	140
2019	FS	10	19	27	24	20	0	1	29	44	1041
2019	FS-01	8	20	25	26	22	0	0	27	48	81
2019	FS-02	11	17	26	24	19	0	1	29	44	362
2019	FS-03	7	20	28	23	20	0	1	28	43	454
2019	FS-04	12	21	23	23	21	0	1	33	44	124
2018	FS	7	22	28	23	19	0	0	29	43	913
2018	FS-01	8	15	32	23	19	2	2	24	43	53
2018	FS-02	7	22	28	23	19	0	0	30	42	323
2018	FS-03	8	22	28	22	19	0	1	30	41	415
2018	FS-04	6	21	26	25	21	0	0	27	47	110
2017	FS	8	21	27	23	20	1	1	29	43	1087
2017	FS-01	10	12	21	25	29	0	3	23	55	66
2017	FS-02	8	24	28	22	17	1	0	32	40	413
2017	FS-03	8	20	30	20	20	1	1	29	41	458
2017	FS-04	6	21	18	32	22	1	1	27	55	128

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	26	25	17	15	0	1	43	32	1328
2020	FS-01	23	23	25	15	13	1	0	47	27	104
2020	FS-02	18	31	22	14	14	0	1	49	28	455
2020	FS-03	13	25	26	19	16	0	0	38	35	611
2020	FS-04	16	20	27	22	14	0	1	37	36	141
2019	FS	14	29	24	19	14	0	1	43	33	1043
2019	FS-01	16	34	26	13	10	0	1	50	23	80
2019	FS-02	17	25	24	18	14	0	1	42	33	366
2019	FS-03	11	30	23	21	14	0	0	41	35	454
2019	FS-04	12	32	24	19	13	0	1	44	32	124
2018	FS	13	29	25	18	14	0	0	43	32	912
2018	FS-01	13	25	30	17	11	2	2	39	29	53
2018	FS-02	15	32	23	16	13	0	1	47	29	323
2018	FS-03	13	29	26	19	13	0	0	41	32	414
2018	FS-04	11	26	27	17	20	0	0	36	37	109
2017	FS	15	30	24	17	12	1	1	46	29	1090
2017	FS-01	16	22	26	23	9	0	5	40	33	66
2017	FS-02	20	30	22	15	11	1	1	51	27	413
2017	FS-03	13	31	25	16	13	0	1	45	30	460
2017	FS-04	8	27	31	19	12	1	1	36	32	129

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	23	26	24	19	0	31	43	1331
2020	FS-01	9	27	26	21	16	0	36	38	104
2020	FS-02	11	25	25	22	18	0	36	40	454
2020	FS-03	6	21	28	24	22	0	27	46	617
2020	FS-04	10	19	25	29	16	1	29	46	140
2019	FS	8	24	27	20	20	0	33	40	1046
2019	FS-01	4	28	26	20	21	1	32	41	81
2019	FS-02	11	24	27	20	18	1	35	38	366
2019	FS-03	7	23	28	19	23	0	30	42	455
2019	FS-04	10	27	23	24	16	0	38	40	124
2018	FS	9	22	28	22	18	0	31	41	918
2018	FS-01	11	25	32	9	21	2	37	31	53
2018	FS-02	8	25	26	21	19	0	34	40	325
2018	FS-03	9	20	30	24	17	0	29	41	417
2018	FS-04	8	22	25	26	20	0	30	46	110
2017	FS	9	29	28	19	15	0	38	34	1087
2017	FS-01	15	20	29	15	21	0	35	37	66
2017	FS-02	11	28	26	21	14	0	39	34	412
2017	FS-03	7	31	28	19	15	0	38	34	458
2017	FS-04	5	27	33	20	14	1	32	34	129

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	20	21	18	15	14	12	46	33	1334
2020	FS-01	28	20	13	8	7	24	63	19	104
2020	FS-02	21	22	17	15	13	12	49	32	456
2020	FS-03	16	21	19	17	17	10	41	37	616
2020	FS-04	21	22	18	17	12	9	48	32	141

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	15	37	28	13	6	1	0	52	19	1332
2020	FS-01	17	31	24	19	8	1	0	48	27	104
2020	FS-02	14	36	26	16	7	0	0	51	23	458
2020	FS-03	14	39	31	10	5	1	0	54	15	613
2020	FS-04	19	35	29	9	5	0	2	55	15	140
2019	FS	16	38	28	12	6	0	0	54	18	1044
2019	FS-01	15	33	35	6	10	0	1	48	16	81
2019	FS-02	18	37	27	12	5	0	0	56	17	365
2019	FS-03	13	40	27	13	6	0	1	54	19	453
2019	FS-04	17	36	29	12	5	0	0	54	17	125
2018	FS	13	39	29	12	7	0	0	52	19	918
2018	FS-01	26	39	26	6	2	0	2	66	8	54
2018	FS-02	15	38	29	11	7	0	0	53	18	325
2018	FS-03	11	39	29	14	6	0	0	51	20	415
2018	FS-04	10	39	29	13	10	0	0	49	23	111
2017	FS	17	33	28	14	6	0	0	51	20	1089
2017	FS-01	17	32	25	15	9	2	0	50	25	66
2017	FS-02	19	32	27	15	6	1	0	52	21	413
2017	FS-03	17	33	30	14	6	0	0	50	20	459
2017	FS-04	14	41	28	9	7	1	0	56	16	129

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	13	33	30	14	9	0	1	46	23	1330
2020	FS-01	19	18	35	16	11	0	1	38	27	104
2020	FS-02	14	35	26	15	10	0	1	49	25	455
2020	FS-03	12	35	31	13	8	0	0	47	21	614
2020	FS-04	11	29	34	16	8	0	2	40	25	140
2019	FS	13	35	30	14	6	0	0	49	21	1041
2019	FS-01	13	34	37	10	6	0	0	47	16	81
2019	FS-02	16	36	27	14	6	0	1	53	20	363
2019	FS-03	11	34	33	16	6	0	0	45	22	452
2019	FS-04	11	39	29	12	9	0	0	50	21	125
2018	FS	11	37	27	17	8	0	0	48	25	919
2018	FS-01	19	35	33	9	2	0	2	55	11	54
2018	FS-02	13	38	24	16	9	0	0	51	25	325
2018	FS-03	9	36	29	17	8	0	0	45	25	415
2018	FS-04	8	38	25	21	9	0	0	46	30	112
2017	FS	14	33	28	16	8	0	0	47	24	1086
2017	FS-01	17	39	19	10	14	0	1	56	25	66
2017	FS-02	17	36	26	14	6	0	0	53	21	411
2017	FS-03	11	32	31	17	8	0	0	43	25	459
2017	FS-04	12	32	29	19	8	1	0	44	27	129

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	34	28	13	7	0	0	52	20	1331
2020	FS-01	17	25	29	19	10	0	0	43	28	103
2020	FS-02	18	34	26	14	9	0	0	51	23	456
2020	FS-03	18	36	28	12	6	0	0	54	18	615
2020	FS-04	20	33	31	10	5	0	1	53	15	140
2019	FS	19	34	27	12	7	0	0	53	20	1041
2019	FS-01	12	33	31	13	10	0	1	46	23	81
2019	FS-02	22	30	27	14	7	0	1	52	21	363
2019	FS-03	17	35	29	12	8	0	0	52	19	452
2019	FS-04	19	47	19	9	6	0	0	66	15	125
2018	FS	16	35	28	12	8	0	0	51	21	916
2018	FS-01	26	26	30	11	4	0	2	54	15	53
2018	FS-02	15	35	27	14	9	0	0	50	23	324
2018	FS-03	15	34	29	12	9	0	0	50	21	414
2018	FS-04	18	39	23	13	6	0	0	57	20	112
2017	FS	19	35	24	13	8	1	1	54	21	1089
2017	FS-01	11	33	27	18	11	0	0	44	29	66
2017	FS-02	23	35	21	11	8	0	0	59	20	412
2017	FS-03	18	34	26	13	7	1	1	53	21	460
2017	FS-04	17	36	29	13	5	1	0	53	18	129

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	26	31	22	11	9	0	1	58	20	1335
2020	FS-01	25	29	23	12	11	0	0	54	23	104
2020	FS-02	27	29	22	12	9	0	0	57	21	457
2020	FS-03	24	33	22	10	8	0	1	59	19	616
2020	FS-04	25	30	21	13	10	0	1	56	23	141
2019	FS	26	31	23	11	8	0	0	58	19	1038
2019	FS-01	22	33	21	19	3	1	1	57	22	81
2019	FS-02	26	32	23	9	9	0	1	58	19	360
2019	FS-03	24	32	24	11	8	0	0	56	20	452
2019	FS-04	34	27	23	10	7	0	0	61	17	125

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	32	26	17	8	0	49	25	1331
2020	FS-01	15	29	25	20	10	0	44	30	103
2020	FS-02	18	27	27	17	10	0	45	27	457
2020	FS-03	17	35	26	15	6	0	52	22	614
2020	FS-04	16	33	26	17	6	1	50	24	140

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	27	30	19	13	0	0	39	32	1331
2020	FS-01	8	35	29	16	12	0	0	43	28	104
2020	FS-02	13	27	30	18	12	0	0	40	30	455
2020	FS-03	11	26	30	20	13	0	0	36	33	614
2020	FS-04	12	25	28	21	13	0	1	37	34	141
2019	FS	16	26	28	19	11	0	0	42	30	1036
2019	FS-01	19	25	25	24	8	0	0	44	31	80
2019	FS-02	19	26	26	18	10	0	0	45	29	361
2019	FS-03	12	25	32	18	13	0	0	37	31	450
2019	FS-04	18	29	23	20	10	0	0	46	30	125
2018	FS	12	27	33	17	12	0	0	39	28	915
2018	FS-01	17	31	20	22	9	0	0	48	32	54
2018	FS-02	13	31	31	13	11	0	0	45	24	324
2018	FS-03	10	24	35	18	13	0	0	34	31	413
2018	FS-04	9	25	37	16	13	0	0	34	29	111
2017	FS	16	27	30	17	10	0	0	43	27	1088
2017	FS-01	18	24	31	12	14	0	2	43	26	66
2017	FS-02	19	29	27	15	8	0	0	49	23	412
2017	FS-03	12	26	31	20	11	0	0	38	31	459
2017	FS-04	14	24	35	13	13	1	0	38	27	129

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	33	23	10	4	1	62	14	1321
2020	FS-01	25	35	24	11	4	1	61	15	102
2020	FS-02	29	32	23	9	6	1	62	15	451
2020	FS-03	29	34	22	10	4	0	63	14	611
2020	FS-04	30	29	27	10	3	1	59	13	140
2019	FS	34	27	21	10	7	1	62	17	1041
2019	FS-01	30	26	25	12	6	1	56	19	81
2019	FS-02	31	29	19	15	6	1	60	21	364
2019	FS-03	34	27	23	8	8	1	62	15	451
2019	FS-04	46	26	18	5	6	0	72	11	125
2018	FS	40	27	17	8	6	0	68	15	911
2018	FS-01	51	13	23	8	6	0	64	13	53
2018	FS-02	37	31	16	8	7	0	68	16	322
2018	FS-03	41	26	18	8	8	0	67	16	412
2018	FS-04	43	30	17	9	0	1	74	9	111
2017	FS	41	28	18	8	4	0	70	12	1088
2017	FS-01	29	17	32	12	9	0	46	21	66
2017	FS-02	40	29	17	10	4	1	69	14	411
2017	FS-03	44	27	17	7	3	0	72	10	461
2017	FS-04	43	32	16	6	3	0	75	9	128

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	31	29	15	8	0	48	23	1322
2020	FS-01	16	35	25	16	8	0	51	23	103
2020	FS-02	16	30	31	14	8	0	46	23	451
2020	FS-03	18	31	29	15	7	0	49	22	610
2020	FS-04	14	29	29	17	9	1	44	27	141

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	60	18	7	2	2	1	10	87	5	1322
2020	FS-01	54	19	6	5	3	2	12	84	9	102
2020	FS-02	58	18	7	3	3	1	10	85	7	451
2020	FS-03	63	18	6	2	1	0	9	90	4	613
2020	FS-04	63	11	7	3	0	1	15	88	3	139
2019	FS	69	12	5	1	3	1	9	90	4	1038
2019	FS-01	63	11	6	2	5	1	11	84	8	81
2019	FS-02	67	12	4	2	4	2	9	89	6	363
2019	FS-03	68	12	6	1	2	0	10	89	4	449
2019	FS-04	76	11	2	1	0	0	10	96	1	125
2018	FS	67	15	5	2	2	1	7	90	5	917
2018	FS-01	65	11	11	6	2	2	4	80	8	54
2018	FS-02	65	18	5	2	3	1	6	89	6	323
2018	FS-03	69	13	5	3	2	0	8	90	5	415
2018	FS-04	71	13	4	1	0	0	10	94	1	112

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	66	16	7	3	3	1	4	86	7	1328
2020	FS-01	56	23	10	2	5	0	4	82	7	101
2020	FS-02	63	16	6	5	4	1	5	84	9	456
2020	FS-03	68	15	7	3	3	0	4	87	6	613
2020	FS-04	71	16	6	2	1	0	4	90	4	141
2019	FS	68	13	7	5	5	1	2	83	10	1043
2019	FS-01	64	21	5	2	5	1	1	87	8	81
2019	FS-02	66	12	6	6	7	0	2	80	13	364
2019	FS-03	68	14	7	4	4	1	2	84	9	453
2019	FS-04	78	9	6	5	1	0	1	87	6	125
2018	FS	65	15	7	2	6	1	4	85	8	914
2018	FS-01	65	17	7	2	4	0	6	86	6	54
2018	FS-02	62	18	7	2	7	1	3	84	9	325
2018	FS-03	66	13	8	3	5	1	4	84	8	412
2018	FS-04	71	14	5	2	5	1	3	88	7	110
2017	FS	68	14	8	4	4	1	2	84	8	1087
2017	FS-01	71	12	6	5	5	1	0	85	10	66
2017	FS-02	67	14	8	4	4	0	2	83	9	409
2017	FS-03	67	15	7	5	4	0	2	84	9	461
2017	FS-04	77	13	4	2	1	1	2	93	3	129

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	58	27	9	3	1	0	1	86	5	1325
2020	FS-01	60	26	7	5	1	0	1	87	6	102
2020	FS-02	61	25	7	4	2	0	2	87	6	454
2020	FS-03	54	29	11	3	1	0	1	85	4	611
2020	FS-04	61	23	9	4	1	0	1	86	5	141
2019	FS	49	31	13	4	2	0	1	81	6	1040
2019	FS-01	58	29	8	4	1	0	1	87	5	80
2019	FS-02	50	31	12	4	3	0	1	82	6	363
2019	FS-03	45	33	15	4	1	1	0	79	6	452
2019	FS-04	56	27	13	3	1	0	0	83	4	125
2018	FS	47	33	12	4	2	0	1	81	7	917
2018	FS-01	46	37	11	4	0	0	2	85	4	54
2018	FS-02	46	33	12	5	3	0	0	79	8	323
2018	FS-03	49	32	12	3	2	0	1	82	6	415
2018	FS-04	43	36	14	4	2	0	1	79	6	112
2017	FS	53	30	10	4	3	0	1	84	7	1087
2017	FS-01	53	25	10	6	5	1	0	79	11	65
2017	FS-02	53	29	10	4	2	0	1	84	6	412
2017	FS-03	52	32	8	4	4	0	1	85	8	459
2017	FS-04	58	28	10	2	1	0	1	86	3	129

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	56	21	10	6	5	0	1	78	11	1324
2020	FS-01	50	27	8	8	7	0	0	77	15	101
2020	FS-02	53	22	10	7	7	0	1	76	13	455
2020	FS-03	57	20	12	5	4	0	1	79	9	610
2020	FS-04	60	21	8	6	3	0	2	82	9	141
2019	FS	48	23	12	9	7	1	0	72	16	1034
2019	FS-01	48	17	10	16	9	0	0	65	25	81
2019	FS-02	45	24	13	10	8	1	0	69	18	358
2019	FS-03	49	23	12	7	6	1	0	74	14	450
2019	FS-04	55	25	7	8	4	0	0	81	12	125
2018	FS	45	25	15	7	7	0	1	70	15	911
2018	FS-01	57	13	15	9	6	0	0	70	15	54
2018	FS-02	39	26	16	8	9	0	1	66	17	320
2018	FS-03	48	24	14	7	6	0	0	73	13	413
2018	FS-04	41	33	14	4	7	0	1	75	11	112
2017	FS	52	23	11	6	6	1	1	76	12	1085
2017	FS-01	53	18	14	8	8	0	0	71	16	66
2017	FS-02	49	22	14	6	7	1	1	73	13	409
2017	FS-03	54	24	9	6	6	1	1	78	12	459
2017	FS-04	58	25	7	4	4	0	1	84	9	129

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	49	23	8	3	1	0	14	85	5	1326
2020	FS-01	55	10	2	2	2	1	28	92	6	101
2020	FS-02	51	17	5	3	1	0	22	88	6	455
2020	FS-03	47	29	11	4	1	0	8	82	5	612
2020	FS-04	50	29	13	3	1	0	4	82	4	141
2019	FS	45	22	11	5	2	1	13	79	8	1036
2019	FS-01	47	17	6	4	3	0	23	84	8	80
2019	FS-02	47	15	10	4	2	1	21	80	8	362
2019	FS-03	43	28	13	6	2	1	8	77	9	449
2019	FS-04	47	29	13	5	3	0	3	78	8	125
2018	FS	44	25	10	5	2	0	15	82	7	908
2018	FS-01	56	18	6	4	0	0	17	89	4	54
2018	FS-02	44	19	6	4	2	0	25	84	8	321
2018	FS-03	46	27	13	4	2	0	9	80	6	410
2018	FS-04	34	37	11	8	3	0	6	77	12	110
2017	FS	51	23	8	4	1	1	13	85	5	1086
2017	FS-01	54	15	4	3	0	0	24	90	4	66
2017	FS-02	53	18	9	2	0	1	17	86	3	409
2017	FS-03	48	26	9	4	2	1	10	83	7	460
2017	FS-04	49	31	8	5	1	0	6	86	6	129

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	62	24	7	2	2	0	3	89	4	1336
2020	FS-01	62	21	9	1	1	0	6	89	2	104
2020	FS-02	69	19	5	2	2	0	3	90	4	458
2020	FS-03	59	28	8	2	1	0	2	88	3	616
2020	FS-04	60	28	6	2	2	0	2	90	4	141
2019	FS	58	26	9	3	1	1	2	86	4	1039
2019	FS-01	65	20	4	2	2	1	5	91	5	81
2019	FS-02	62	21	9	3	1	0	3	87	4	361
2019	FS-03	53	30	11	4	1	1	1	84	5	453
2019	FS-04	59	31	8	0	2	0	0	90	2	124
2018	FS	57	26	10	2	1	0	3	86	3	911
2018	FS-01	57	28	9	0	0	2	4	90	0	53
2018	FS-02	59	23	11	2	2	0	3	85	3	320
2018	FS-03	55	29	10	2	1	0	3	86	3	415
2018	FS-04	57	28	6	4	3	0	2	87	6	110
2017	FS	60	26	8	2	1	1	2	88	3	1082
2017	FS-01	61	18	9	5	2	1	3	84	7	66
2017	FS-02	63	25	7	2	0	0	2	91	2	409
2017	FS-03	60	28	7	3	1	0	1	89	4	458
2017	FS-04	51	26	16	4	1	1	2	79	5	127

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	76	11	4	2	4	0	3	90	6	1338
2020	FS-01	54	16	7	6	12	1	4	74	18	104
2020	FS-02	72	11	5	2	7	0	3	86	9	458
2020	FS-03	82	11	2	1	1	0	2	95	3	618
2020	FS-04	82	9	2	1	2	0	4	94	3	141
2019	FS	81	8	3	2	4	1	2	91	6	1043
2019	FS-01	66	11	1	5	14	1	1	79	19	81
2019	FS-02	77	7	5	2	6	1	2	86	9	364
2019	FS-03	86	8	1	1	1	0	2	97	2	453
2019	FS-04	85	6	2	2	0	1	3	95	2	125
2018	FS	78	10	3	3	3	0	3	91	6	917
2018	FS-01	61	13	4	7	13	0	2	75	21	54
2018	FS-02	72	11	4	4	6	0	2	85	11	322
2018	FS-03	82	10	2	1	1	0	4	96	2	416
2018	FS-04	90	6	0	1	0	0	3	99	1	112
2017	FS	77	10	4	3	3	0	3	90	7	1090
2017	FS-01	51	12	5	8	19	0	4	66	29	66
2017	FS-02	77	8	5	2	4	0	3	88	7	412
2017	FS-03	81	11	2	2	1	0	3	94	3	461
2017	FS-04	80	8	2	2	0	1	6	96	3	129

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	43	31	17	5	3	0	2	75	8	1336
2020	FS-01	35	38	13	6	3	0	5	77	9	104
2020	FS-02	39	35	16	6	3	0	1	75	9	457
2020	FS-03	46	29	17	4	3	0	1	76	7	617
2020	FS-04	45	26	18	6	1	1	2	74	7	141
2019	FS	55	27	12	4	2	0	1	83	5	1038
2019	FS-01	32	45	18	3	3	0	0	77	5	80
2019	FS-02	52	29	12	3	2	0	2	83	5	362
2019	FS-03	58	24	12	4	2	1	0	83	6	452
2019	FS-04	64	23	9	4	0	0	1	87	4	124
2018	FS	53	28	12	4	1	0	1	82	5	917
2018	FS-01	57	26	15	0	2	0	0	83	2	54
2018	FS-02	48	33	12	3	2	1	1	82	6	323
2018	FS-03	55	25	14	4	0	0	2	82	5	415
2018	FS-04	61	24	8	6	0	0	1	86	6	112
2017	FS	55	27	12	2	1	0	2	84	4	1085
2017	FS-01	48	34	8	5	3	1	0	83	8	66
2017	FS-02	56	27	12	2	1	0	2	84	4	410
2017	FS-03	55	27	14	2	1	0	1	83	3	458
2017	FS-04	59	23	10	3	2	0	2	84	6	129

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	14	40	32	9	5	0	54	14	1337
2020	FS-01	13	39	38	5	4	1	53	9	104
2020	FS-02	12	41	31	11	6	0	52	16	457
2020	FS-03	15	39	32	9	5	0	54	13	618
2020	FS-04	21	40	28	10	1	0	60	11	141

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	4	20	45	22	9	0	24	32	1334
2020	FS-01	7	17	46	22	7	0	25	29	104
2020	FS-02	4	22	45	19	10	0	26	29	458
2020	FS-03	3	17	45	24	10	0	21	34	615
2020	FS-04	4	24	38	25	8	0	29	33	140
2019	FS	5	21	44	22	8	0	26	30	1050
2019	FS-01	5	21	42	26	6	0	26	32	81
2019	FS-02	4	20	45	23	8	0	25	30	367
2019	FS-03	5	21	44	21	9	0	26	30	457
2019	FS-04	6	25	43	19	6	0	32	25	125
2018	FS	5	22	41	23	8	0	27	32	921
2018	FS-01	6	26	37	20	11	0	31	31	54
2018	FS-02	5	20	43	24	8	0	25	32	326
2018	FS-03	4	24	40	23	8	0	28	32	417
2018	FS-04	8	21	40	23	8	0	29	32	111
2017	FS	3	21	45	21	9	1	24	30	1091
2017	FS-01	0	17	39	30	14	0	17	44	66
2017	FS-02	2	22	45	22	8	1	25	30	414
2017	FS-03	5	21	44	20	10	0	26	30	461
2017	FS-04	4	17	55	14	10	0	21	24	128

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	26	38	15	3	0	19	44	1334
2020	FS-01	13	29	38	14	5	0	19	43	104
2020	FS-02	19	24	38	17	3	0	20	43	456
2020	FS-03	17	29	37	14	3	0	17	46	617
2020	FS-04	16	23	41	14	5	1	19	40	140
2019	FS	14	24	42	16	5	0	21	38	1046
2019	FS-01	19	30	35	13	4	0	17	48	81
2019	FS-02	13	25	41	16	4	0	21	38	367
2019	FS-03	15	23	43	15	5	0	20	37	454
2019	FS-04	14	19	44	19	4	0	23	33	124
2018	FS	13	25	40	17	4	0	22	38	913
2018	FS-01	15	20	39	15	11	0	26	35	54
2018	FS-02	12	30	36	19	3	0	22	42	321
2018	FS-03	13	23	44	17	4	0	20	36	414
2018	FS-04	16	23	38	18	5	0	23	39	111
2017	FS	11	26	40	18	6	0	24	36	1086
2017	FS-01	14	28	35	20	3	0	23	42	65
2017	FS-02	9	28	41	16	5	0	22	37	412
2017	FS-03	11	23	41	18	8	0	25	34	458
2017	FS-04	12	27	34	20	8	0	28	38	129

Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	42	28	30	0	40	60	1336
2020	FS-01	55	27	18	0	33	67	104
2020	FS-02	47	26	27	0	36	64	458
2020	FS-03	38	29	33	0	43	57	617
2020	FS-04	41	27	31	1	40	60	140

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	26	74	566
2020	FS-01	26	74	57
2020	FS-02	26	74	214
2020	FS-03	27	73	232
2020	FS-04	16	84	58

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	45	16	14	5	5	2	13	71	13	1332
2020	FS-01	39	20	15	7	8	0	12	66	17	103
2020	FS-02	40	17	14	6	6	1	16	69	14	457
2020	FS-03	48	16	13	5	4	2	12	74	11	616
2020	FS-04	44	14	15	4	7	3	13	69	13	140
2019	FS	42	17	13	8	8	1	11	67	18	1036
2019	FS-01	28	25	11	10	9	0	17	64	23	80
2019	FS-02	42	15	13	8	9	2	11	65	20	365
2019	FS-03	44	17	14	8	7	1	10	68	17	455
2019	FS-04	45	15	15	8	8	1	9	66	17	124
2018	FS	42	16	14	7	8	2	11	67	17	913
2018	FS-01	44	13	17	2	7	2	15	69	11	54
2018	FS-02	36	15	16	9	10	1	12	59	22	323
2018	FS-03	45	17	13	6	7	2	10	71	14	414
2018	FS-04	46	12	10	10	6	4	12	68	20	109

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	3	11	15	23	43	2	4	15	69	566
2020	FS-01	4	9	14	25	47	2	0	13	73	57
2020	FS-02	3	10	15	24	43	1	3	14	70	214
2020	FS-03	3	15	16	23	38	1	5	19	64	231
2020	FS-04	5	5	9	17	60	2	2	11	80	58

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	2	8	13	22	51	1	2	11	76	567
2020	FS-01	2	7	7	26	58	0	0	9	84	57
2020	FS-02	3	7	13	23	49	2	2	11	75	214
2020	FS-03	1	11	14	22	49	1	3	13	73	232
2020	FS-04	0	3	10	17	64	2	3	4	85	58

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - FS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark