2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - FR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 23 40 13 14 10 0 1 63 24 115
2020 FR-01 18 42 18 9 12 0 0 61 21 33
2020 FR-02 26 43 7 14 10 0 0 69 24 42
2020 FR-03 13 35 17 22 9 0 4 50 32 23
2020 FR-04 30 30 10 20 10 0 0 60 30 10
2019 FR 38 32 11 11 8 0 0 71 19 133
2019 FR-01 32 34 18 7 9 0 0 66 16 44
2019 FR-02 48 29 10 7 7 0 0 76 14 42
2019 FR-03 31 38 0 23 8 0 0 69 31 26
2019 FR-04 36 36 7 7 14 0 0 71 21 14
2018 FR 45 28 11 5 10 0 0 74 15 110
2018 FR-01 45 30 13 0 13 0 0 75 13 40
2018 FR-02 44 41 9 3 3 0 0 84 6 32
2018 FR-03 35 29 0 12 24 0 0 65 35 17
2017 FR 44 40 7 5 5 0 0 83 10 144
2017 FR-01 46 38 6 8 2 0 0 84 9 64
2017 FR-02 37 40 12 3 9 0 0 76 12 35
2017 FR-03 36 47 6 4 8 0 0 83 11 28
2014 FR 39 43 6 7 4 0 0 82 11 159
2014 FR-01 39 40 6 9 6 0 0 79 15 67
2014 FR-02 36 53 5 3 2 0 0 89 6 43
2014 FR-03 42 30 12 12 4 0 0 72 16 26
2014 FR-04 62 23 8 0 8 0 0 85 8 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 16 33 18 14 18 0 1 49 32 115
2020 FR-01 6 33 27 15 18 0 0 39 33 33
2020 FR-02 21 33 14 12 19 0 0 55 31 42
2020 FR-03 0 35 22 17 22 0 4 36 41 23
2020 FR-04 40 20 10 10 20 0 0 60 30 10
2019 FR 26 30 13 16 16 0 0 56 32 133
2019 FR-01 20 27 18 18 16 0 0 48 34 44
2019 FR-02 36 31 10 12 12 0 0 67 24 42
2019 FR-03 12 35 12 23 19 0 0 46 42 26
2019 FR-04 21 29 14 7 29 0 0 50 36 14
2018 FR 30 32 12 9 17 0 0 62 26 110
2018 FR-01 28 28 8 5 31 0 0 56 36 39
2018 FR-02 34 34 16 9 6 0 0 69 16 32
2018 FR-03 28 22 17 11 22 0 0 50 33 18
2017 FR 28 38 11 13 10 0 0 65 23 143
2017 FR-01 30 27 16 13 14 0 0 57 27 63
2017 FR-02 24 46 3 18 10 0 0 69 28 35
2017 FR-03 24 53 11 8 4 0 0 77 11 28

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 50 29 10 3 8 0 1 80 11 115
2020 FR-01 55 27 6 3 9 0 0 82 12 33
2020 FR-02 45 33 7 5 10 0 0 79 14 42
2020 FR-03 39 30 22 0 4 0 4 73 5 23
2020 FR-04 80 0 10 0 10 0 0 80 10 10
2019 FR 57 27 11 2 4 0 0 84 5 132
2019 FR-01 50 34 11 0 5 0 0 84 5 44
2019 FR-02 57 29 10 0 5 0 0 86 5 42
2019 FR-03 56 20 16 8 0 0 0 76 8 25
2019 FR-04 64 21 7 0 7 0 0 86 7 14
2018 FR 65 24 7 2 3 0 0 88 5 110
2018 FR-01 56 31 8 0 5 0 0 87 5 39
2018 FR-02 63 22 13 3 0 0 0 84 3 32
2018 FR-03 67 17 6 6 6 0 0 83 11 18
2017 FR 69 22 4 2 3 0 0 91 5 143
2017 FR-01 73 17 5 3 2 0 0 91 5 64
2017 FR-02 66 22 6 3 3 0 0 88 6 35
2017 FR-03 61 35 0 0 4 0 0 96 4 27
2014 FR 75 17 4 3 2 0 0 92 4 159
2014 FR-01 70 18 3 6 3 0 0 88 9 67
2014 FR-02 82 13 5 0 0 0 0 95 0 43
2014 FR-03 72 16 8 0 4 0 0 88 4 26
2014 FR-04 77 23 0 0 0 0 0 100 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 41 32 17 6 4 0 1 73 10 114
2020 FR-01 48 24 15 6 6 0 0 73 12 33
2020 FR-02 41 29 22 5 2 0 0 71 7 41
2020 FR-03 30 35 17 13 0 0 4 68 14 23
2020 FR-04 50 30 10 0 10 0 0 80 10 10
2019 FR 57 23 12 3 5 0 0 80 8 133
2019 FR-01 59 20 14 2 5 0 0 80 7 44
2019 FR-02 57 21 17 0 5 0 0 79 5 42
2019 FR-03 46 27 12 8 8 0 0 73 15 26
2019 FR-04 57 29 0 7 7 0 0 86 14 14
2018 FR 56 26 10 6 3 0 0 82 8 109
2018 FR-01 50 32 11 3 5 0 0 82 8 38
2018 FR-02 59 28 9 3 0 0 0 88 3 32
2018 FR-03 56 22 0 22 0 0 0 78 22 18
2017 FR 61 29 4 5 1 0 0 90 7 141
2017 FR-01 62 27 5 6 0 0 0 89 6 63
2017 FR-02 52 40 3 3 3 0 0 91 6 35
2017 FR-03 67 25 4 4 0 0 0 92 4 26
2014 FR 58 32 9 1 1 0 0 90 1 159
2014 FR-01 54 36 9 1 0 0 0 90 1 67
2014 FR-02 58 34 8 0 0 0 0 92 0 43
2014 FR-03 58 26 16 0 0 0 0 84 0 26
2014 FR-04 69 23 0 0 8 0 0 92 8 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 24 30 17 11 16 0 1 55 27 115
2020 FR-01 24 27 15 12 21 0 0 52 33 33
2020 FR-02 29 36 19 14 2 0 0 64 17 42
2020 FR-03 9 30 22 4 30 0 4 41 36 23
2020 FR-04 30 20 10 20 20 0 0 50 40 10
2019 FR 37 24 15 7 15 0 2 62 22 132
2019 FR-01 33 23 14 9 19 0 2 57 29 43
2019 FR-02 45 24 17 2 12 0 0 69 14 42
2019 FR-03 35 23 15 15 12 0 0 58 27 26
2019 FR-04 21 29 14 0 29 0 7 54 31 14
2018 FR 35 28 15 9 13 0 0 63 22 112
2018 FR-01 29 24 17 15 15 0 0 54 29 41
2018 FR-02 41 44 9 3 3 0 0 84 6 32
2018 FR-03 33 17 17 11 22 0 0 50 33 18
2017 FR 34 39 13 7 6 1 0 73 13 142
2017 FR-01 25 47 16 3 6 2 0 74 10 62
2017 FR-02 30 34 15 18 1 3 0 65 20 35
2017 FR-03 42 38 9 0 11 0 0 80 11 28
2014 FR 30 44 9 11 6 0 1 75 17 159
2014 FR-01 25 42 13 13 6 0 0 67 19 67
2014 FR-02 30 45 8 12 5 0 0 75 17 43
2014 FR-03 18 56 4 12 8 2 0 75 20 26
2014 FR-04 54 38 0 0 8 0 0 92 8 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 20 34 20 11 14 0 1 54 25 115
2020 FR-01 15 36 18 12 18 0 0 52 30 33
2020 FR-02 31 38 14 10 7 0 0 69 17 42
2020 FR-03 0 30 30 9 26 0 4 32 36 23
2020 FR-04 20 30 20 20 10 0 0 50 30 10
2019 FR 32 29 14 10 14 0 2 62 24 132
2019 FR-01 32 25 9 18 14 0 2 58 33 44
2019 FR-02 38 29 19 2 12 0 0 67 14 42
2019 FR-03 24 36 12 16 12 0 0 60 28 25
2019 FR-04 21 21 21 0 29 0 7 46 31 14
2018 FR 30 27 14 13 16 0 0 57 29 112
2018 FR-01 29 20 10 20 22 0 0 49 41 41
2018 FR-02 31 41 19 6 3 0 0 72 9 32
2018 FR-03 28 22 17 17 17 0 0 50 33 18
2017 FR 32 38 14 9 7 1 0 70 16 143
2017 FR-01 25 43 16 10 6 0 0 68 16 63
2017 FR-02 30 40 9 15 4 3 0 71 20 35
2017 FR-03 34 34 19 0 11 0 2 69 12 28
2014 FR 27 40 13 13 6 0 1 67 19 159
2014 FR-01 21 36 18 19 6 0 0 57 25 67
2014 FR-02 31 39 8 15 7 0 0 70 22 43
2014 FR-03 18 58 12 4 8 0 0 76 12 26
2014 FR-04 46 31 15 0 8 0 0 77 8 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 34 22 16 10 16 1 3 58 26 115
2020 FR-01 42 18 12 9 15 0 3 63 25 33
2020 FR-02 38 26 17 10 10 0 0 64 19 42
2020 FR-03 13 26 13 9 30 0 9 43 43 23
2020 FR-04 20 20 40 10 10 0 0 40 20 10
2019 FR 39 23 13 8 15 1 1 63 24 132
2019 FR-01 37 23 14 5 19 2 0 62 24 43
2019 FR-02 45 24 12 7 12 0 0 69 19 42
2019 FR-03 35 23 12 19 12 0 0 58 31 26
2019 FR-04 29 29 0 7 29 0 7 62 38 14
2018 FR 42 24 21 4 7 1 2 68 11 112
2018 FR-01 49 20 20 5 7 0 0 68 12 41
2018 FR-02 34 38 22 0 3 0 3 74 3 32
2018 FR-03 44 22 11 6 11 0 6 71 18 18
2017 FR 47 29 12 4 5 3 0 78 9 143
2017 FR-01 44 32 14 2 5 3 0 79 7 63
2017 FR-02 44 28 12 12 1 3 0 74 13 35
2017 FR-03 48 23 9 4 11 4 2 74 16 28
2014 FR 34 40 13 6 5 0 2 76 11 159
2014 FR-01 34 34 16 6 6 0 3 71 12 67
2014 FR-02 29 51 13 7 0 0 0 80 7 43
2014 FR-03 26 46 8 8 12 0 0 72 20 26
2014 FR-04 46 31 15 0 8 0 0 77 8 13
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 35 34 13 8 7 2 2 71 15 115
2020 FR-01 36 39 15 3 3 0 3 78 6 33
2020 FR-02 33 36 12 12 5 2 0 71 17 42
2020 FR-03 9 30 22 13 17 4 4 43 33 23
2020 FR-04 70 20 0 0 10 0 0 90 10 10
2019 FR 31 34 21 4 6 1 4 68 10 133
2019 FR-01 34 30 16 2 7 2 9 72 10 44
2019 FR-02 43 33 19 2 2 0 0 76 5 42
2019 FR-03 15 46 27 4 8 0 0 62 12 26
2019 FR-04 7 29 36 7 14 0 7 38 23 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 43 25 11 10 10 0 1 69 19 115
2020 FR-01 48 39 6 0 6 0 0 88 6 33
2020 FR-02 48 19 14 10 10 0 0 67 19 42
2020 FR-03 9 30 17 22 17 0 4 41 41 23
2020 FR-04 60 0 10 20 10 0 0 60 30 10
2019 FR 45 23 8 12 11 1 0 68 23 133
2019 FR-01 45 30 5 7 11 2 0 77 19 44
2019 FR-02 52 21 17 5 5 0 0 74 10 42
2019 FR-03 38 23 4 23 12 0 0 62 35 26
2019 FR-04 29 14 7 21 29 0 0 43 50 14
2018 FR 41 31 7 14 6 0 0 72 21 111
2018 FR-01 54 27 2 15 2 0 0 80 17 41
2018 FR-02 39 45 10 6 0 0 0 84 6 31
2018 FR-03 28 22 11 22 17 0 0 50 39 18
2017 FR 44 34 9 6 7 0 0 79 12 144
2017 FR-01 51 33 6 6 3 0 0 84 9 64
2017 FR-02 43 41 3 6 7 0 0 84 13 35
2017 FR-03 30 24 29 8 8 2 0 55 15 28
2014 FR 39 39 11 4 7 0 0 78 11 159
2014 FR-01 40 39 10 6 4 0 0 79 10 67
2014 FR-02 47 37 12 2 1 0 0 84 3 43
2014 FR-03 26 42 12 4 16 0 0 68 20 26
2014 FR-04 38 31 8 0 23 0 0 69 23 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 41 24 15 8 10 0 3 67 18 115
2020 FR-01 42 36 9 3 3 0 6 84 6 33
2020 FR-02 45 17 19 10 10 0 0 62 19 42
2020 FR-03 13 17 22 17 26 0 4 32 45 23
2020 FR-04 50 40 10 0 0 0 0 90 0 10
2019 FR 43 30 10 9 8 0 0 73 17 133
2019 FR-01 48 34 9 2 7 0 0 82 9 44
2019 FR-02 45 36 7 5 7 0 0 81 12 42
2019 FR-03 31 27 15 23 4 0 0 58 27 26
2019 FR-04 36 21 7 7 29 0 0 57 36 14
2018 FR 47 27 8 10 8 0 0 74 18 111
2018 FR-01 58 23 5 13 3 0 0 80 15 40
2018 FR-02 50 34 9 3 3 0 0 84 6 32
2018 FR-03 33 33 6 11 17 0 0 67 28 18
2017 FR 51 25 11 6 6 0 1 77 12 143
2017 FR-01 53 27 11 3 6 0 0 80 9 64
2017 FR-02 55 29 6 3 4 0 3 86 8 34
2017 FR-03 39 19 25 9 8 0 0 58 17 28
2014 FR 45 38 6 5 5 0 0 84 10 157
2014 FR-01 45 34 9 6 6 0 0 78 12 65
2014 FR-02 41 53 3 2 0 0 0 94 2 43
2014 FR-03 44 36 4 8 8 0 0 80 16 26
2014 FR-04 54 15 8 8 15 0 0 69 23 13

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 19 17 15 27 1 1 41 42 115
2020 FR-01 12 18 12 15 42 0 0 30 58 33
2020 FR-02 21 24 19 12 24 0 0 45 36 42
2020 FR-03 9 13 26 26 17 4 4 24 48 23
2020 FR-04 30 30 10 10 20 0 0 60 30 10
2019 FR 20 25 17 16 21 1 1 45 37 133
2019 FR-01 14 23 23 18 23 0 0 36 41 44
2019 FR-02 24 24 14 17 21 0 0 48 38 42
2019 FR-03 19 23 19 19 15 4 0 44 36 26
2019 FR-04 14 36 7 0 36 0 7 54 38 14
2018 FR 22 23 15 12 26 1 1 46 38 112
2018 FR-01 17 15 15 17 37 0 0 32 54 41
2018 FR-02 25 31 25 3 16 0 0 56 19 32
2018 FR-03 17 28 11 11 33 0 0 44 44 18
2017 FR 25 28 15 12 19 1 0 54 31 144
2017 FR-01 21 25 20 9 24 0 0 46 33 64
2017 FR-02 21 37 9 13 18 3 0 59 32 35
2017 FR-03 26 28 17 11 15 2 0 55 27 28
2014 FR 16 38 12 13 19 2 0 55 33 159
2014 FR-01 6 33 18 16 24 3 0 40 42 67
2014 FR-02 19 39 12 16 15 0 0 58 30 43
2014 FR-03 14 40 8 8 28 2 0 55 37 26
2014 FR-04 54 31 0 8 8 0 0 85 15 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 20 16 15 15 34 0 0 36 49 114
2020 FR-01 12 12 15 12 48 0 0 24 61 33
2020 FR-02 21 19 17 14 29 0 0 40 43 42
2020 FR-03 9 9 18 27 36 0 0 18 64 22
2020 FR-04 30 30 10 10 20 0 0 60 30 10
2019 FR 21 24 14 17 23 1 1 46 40 133
2019 FR-01 18 18 16 23 25 0 0 36 48 44
2019 FR-02 26 26 12 14 21 0 0 52 36 42
2019 FR-03 15 27 15 19 19 4 0 44 40 26
2019 FR-04 14 36 7 0 36 0 7 54 38 14
2018 FR 19 23 15 15 26 1 1 43 42 112
2018 FR-01 20 7 15 17 41 0 0 27 59 41
2018 FR-02 19 44 13 16 9 0 0 63 25 32
2018 FR-03 22 17 17 17 28 0 0 39 44 18
2017 FR 23 28 10 17 21 2 0 52 39 144
2017 FR-01 21 24 14 14 27 0 0 45 41 64
2017 FR-02 21 25 6 25 21 3 0 47 47 35
2017 FR-03 23 36 10 11 15 5 0 62 28 28
2014 FR 17 31 14 12 24 2 0 49 37 159
2014 FR-01 9 21 18 19 30 3 0 31 51 67
2014 FR-02 19 41 10 7 23 0 0 60 30 43
2014 FR-03 18 24 24 8 24 2 0 43 33 26
2014 FR-04 46 31 0 8 15 0 0 77 23 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 14 22 11 15 37 0 1 36 52 114
2020 FR-01 6 18 12 15 48 0 0 24 64 33
2020 FR-02 19 24 12 14 31 0 0 43 45 42
2020 FR-03 4 13 9 22 48 0 4 18 73 23
2020 FR-04 30 20 20 10 20 0 0 50 30 10
2019 FR 15 23 18 14 29 1 1 38 44 133
2019 FR-01 16 16 20 11 36 0 0 32 48 44
2019 FR-02 17 24 19 14 26 0 0 40 40 42
2019 FR-03 12 27 19 12 27 4 0 40 40 26
2019 FR-04 0 36 7 14 36 0 7 38 54 14
2018 FR 13 25 14 16 29 2 1 39 46 112
2018 FR-01 12 15 7 24 41 0 0 27 66 41
2018 FR-02 19 34 25 6 13 3 0 55 19 32
2018 FR-03 6 22 17 22 33 0 0 28 56 18
2017 FR 18 24 14 19 23 1 0 43 43 144
2017 FR-01 18 17 20 16 28 0 0 35 44 64
2017 FR-02 21 25 3 27 22 3 0 47 50 35
2017 FR-03 15 26 17 19 20 2 0 42 40 28
2014 FR 10 27 19 16 26 2 0 38 43 159
2014 FR-01 7 16 16 25 31 3 0 25 58 67
2014 FR-02 11 32 22 12 23 1 0 43 35 43
2014 FR-03 6 24 28 8 32 2 0 30 41 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 15 17 12 21 34 1 1 32 56 115
2020 FR-01 9 9 9 27 45 0 0 18 73 33
2020 FR-02 19 19 12 17 33 0 0 38 50 42
2020 FR-03 9 4 22 26 30 4 4 14 62 23
2020 FR-04 20 30 10 20 20 0 0 50 40 10
2019 FR 13 17 17 23 31 0 0 30 53 133
2019 FR-01 11 14 14 34 27 0 0 25 61 44
2019 FR-02 12 24 19 14 31 0 0 36 45 42
2019 FR-03 12 12 15 23 38 0 0 23 62 26
2019 FR-04 14 21 14 7 43 0 0 36 50 14
2018 FR 14 21 14 19 30 1 0 36 50 112
2018 FR-01 15 15 10 17 44 0 0 29 61 41
2018 FR-02 16 34 22 13 16 0 0 50 28 32
2018 FR-03 6 17 6 39 33 0 0 22 72 18
2017 FR 19 24 11 18 25 3 0 44 44 143
2017 FR-01 15 24 8 22 27 5 0 41 51 64
2017 FR-02 18 28 12 18 22 3 0 47 41 35
2017 FR-03 16 20 24 14 25 2 0 36 40 27
2014 FR 8 32 15 20 23 1 0 41 44 157
2014 FR-01 4 28 13 24 28 1 0 33 53 67
2014 FR-02 8 32 22 12 23 1 0 41 36 42
2014 FR-03 6 32 16 24 20 2 0 39 45 26
2014 FR-04 25 42 0 17 17 0 0 67 33 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 14 30 18 17 20 0 1 44 38 115
2020 FR-01 9 30 27 15 18 0 0 39 33 33
2020 FR-02 24 26 14 14 21 0 0 50 36 42
2020 FR-03 0 17 17 35 26 0 4 18 64 23
2020 FR-04 30 20 20 10 20 0 0 50 30 10
2019 FR 19 34 11 19 17 0 0 53 36 133
2019 FR-01 11 41 14 20 14 0 0 52 34 44
2019 FR-02 26 36 12 5 21 0 0 62 26 42
2019 FR-03 15 19 4 38 23 0 0 35 62 26
2019 FR-04 14 36 14 21 14 0 0 50 36 14
2018 FR 27 26 17 10 19 0 1 54 29 111
2018 FR-01 23 28 25 5 20 0 0 50 25 40
2018 FR-02 31 31 13 13 13 0 0 63 25 32
2018 FR-03 17 28 6 11 39 0 0 44 50 18
2017 FR 26 36 16 10 12 0 0 62 22 144
2017 FR-01 21 38 19 8 14 0 0 59 22 64
2017 FR-02 27 34 12 12 16 0 0 60 28 35
2017 FR-03 30 39 15 10 4 2 0 71 14 28
2014 FR 26 33 18 13 11 0 0 59 23 158
2014 FR-01 19 36 21 12 12 0 0 55 24 67
2014 FR-02 23 36 15 16 10 0 0 59 26 42
2014 FR-03 38 20 20 8 14 0 0 58 22 26
2014 FR-04 38 23 15 15 8 0 0 62 23 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 17 46 14 13 10 0 1 63 23 114
2020 FR-01 12 42 18 21 6 0 0 55 27 33
2020 FR-02 20 44 17 10 10 0 0 63 20 41
2020 FR-03 13 43 9 17 13 0 4 59 32 23
2020 FR-04 30 40 10 0 20 0 0 70 20 10
2019 FR 29 38 14 14 6 0 0 66 20 133
2019 FR-01 20 43 18 11 7 0 0 64 18 44
2019 FR-02 48 29 7 14 2 0 0 76 17 42
2019 FR-03 15 38 23 19 4 0 0 54 23 26
2019 FR-04 14 36 7 21 21 0 0 50 43 14
2018 FR 34 35 10 6 15 0 0 69 21 109
2018 FR-01 28 43 8 8 15 0 0 70 23 40
2018 FR-02 47 33 10 7 3 0 0 80 10 30
2018 FR-03 28 22 11 6 33 0 0 50 39 18
2017 FR 36 38 7 12 7 0 0 74 19 144
2017 FR-01 34 36 11 13 6 0 0 70 19 64
2017 FR-02 37 37 6 18 3 0 0 73 21 35
2017 FR-03 49 34 2 4 11 0 0 83 15 28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 42 28 15 4 10 0 1 70 15 115
2020 FR-01 48 39 9 3 0 0 0 88 3 33
2020 FR-02 43 26 14 7 10 0 0 69 17 42
2020 FR-03 9 26 26 4 30 0 4 36 36 23
2020 FR-04 60 10 20 0 10 0 0 70 10 10
2019 FR 36 32 12 10 11 0 0 67 20 132
2019 FR-01 39 34 14 5 9 0 0 73 14 44
2019 FR-02 45 31 14 2 7 0 0 76 10 42
2019 FR-03 23 31 8 27 12 0 0 54 38 26
2019 FR-04 15 38 8 15 23 0 0 54 38 13
2018 FR 39 36 11 6 8 0 0 75 14 112
2018 FR-01 49 32 10 5 5 0 0 80 10 41
2018 FR-02 34 50 9 6 0 0 0 84 6 32
2018 FR-03 28 22 11 17 22 0 0 50 39 18
2017 FR 38 35 14 6 7 0 0 73 13 144
2017 FR-01 43 31 14 2 9 0 0 75 11 64
2017 FR-02 41 34 9 9 7 0 0 75 16 35
2017 FR-03 19 43 21 11 4 0 2 63 15 28
2014 FR 33 44 13 5 4 0 0 78 10 159
2014 FR-01 31 42 15 4 7 0 0 73 12 67
2014 FR-02 33 50 12 5 0 0 0 83 5 43
2014 FR-03 36 48 4 12 0 0 0 84 12 26
2014 FR-04 46 23 15 0 15 0 0 69 15 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 22 36 9 20 13 0 1 59 32 112
2020 FR-01 22 25 13 31 9 0 0 47 41 32
2020 FR-02 28 28 8 20 18 0 0 55 38 40
2020 FR-03 17 43 9 13 13 0 4 64 27 23
2020 FR-04 30 60 0 0 10 0 0 90 10 10
2019 FR 19 43 13 14 12 0 0 62 26 133
2019 FR-01 14 52 9 11 14 0 0 66 25 44
2019 FR-02 26 36 12 17 10 0 0 62 26 42
2019 FR-03 19 31 23 15 12 0 0 50 27 26
2019 FR-04 7 50 7 14 21 0 0 57 36 14
2018 FR 28 33 6 25 7 0 1 62 32 109
2018 FR-01 28 31 5 33 3 0 0 59 36 39
2018 FR-02 38 34 3 19 6 0 0 72 25 32
2018 FR-03 17 28 6 28 22 0 0 44 50 18
2017 FR 26 34 8 18 13 1 0 60 31 144
2017 FR-01 29 35 8 14 13 2 0 65 27 64
2017 FR-02 19 41 12 15 13 0 0 60 28 35
2017 FR-03 19 28 2 36 15 0 0 47 51 28
2014 FR 19 44 10 11 16 0 0 63 27 159
2014 FR-01 25 33 10 9 22 0 0 58 31 67
2014 FR-02 11 64 7 11 7 0 0 75 18 43
2014 FR-03 12 44 12 12 20 0 0 56 32 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 44 24 13 4 13 0 1 69 18 115
2020 FR-01 55 33 6 0 6 0 0 88 6 33
2020 FR-02 45 19 14 10 12 0 0 64 21 42
2020 FR-03 9 22 30 4 30 0 4 32 36 23
2020 FR-04 60 30 0 0 10 0 0 90 10 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 13 25 18 21 22 0 1 39 43 115
2020 FR-01 6 24 24 18 27 0 0 30 45 33
2020 FR-02 19 21 19 19 21 0 0 40 40 42
2020 FR-03 0 30 17 26 22 0 4 32 50 23
2020 FR-04 10 30 10 30 20 0 0 40 50 10
2019 FR 15 33 16 17 17 2 0 48 35 132
2019 FR-01 14 30 14 23 20 0 0 43 43 44
2019 FR-02 21 31 19 12 14 2 0 54 27 42
2019 FR-03 12 31 19 19 19 0 0 42 38 26
2019 FR-04 0 50 0 21 21 7 0 54 46 14
2018 FR 17 26 13 16 27 0 1 44 44 111
2018 FR-01 15 25 5 15 40 0 0 40 55 40
2018 FR-02 22 28 22 19 9 0 0 50 28 32
2018 FR-03 17 11 22 11 39 0 0 28 50 18
2017 FR 20 28 20 15 16 1 0 49 31 143
2017 FR-01 17 32 27 11 13 0 0 49 24 63
2017 FR-02 18 22 15 24 19 3 0 41 44 35
2017 FR-03 25 24 15 17 19 0 0 49 36 28
2014 FR 13 37 13 15 20 1 1 51 35 159
2014 FR-01 9 31 18 13 27 1 0 41 41 67
2014 FR-02 12 47 10 10 22 0 0 59 32 43
2014 FR-03 18 36 16 20 8 0 2 55 29 26
2014 FR-04 38 23 8 15 15 0 0 62 31 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 14 26 17 18 21 0 4 42 41 115
2020 FR-01 9 30 15 24 21 0 0 39 45 33
2020 FR-02 19 21 14 21 21 0 2 41 44 42
2020 FR-03 4 30 22 9 30 0 4 36 41 23
2020 FR-04 20 20 30 10 10 0 10 44 22 10
2019 FR 18 29 17 5 26 1 4 50 32 133
2019 FR-01 18 20 16 11 34 0 0 39 45 44
2019 FR-02 14 38 19 0 24 2 2 55 25 42
2019 FR-03 19 27 19 8 19 0 8 50 29 26
2019 FR-04 14 36 21 0 21 0 7 54 23 14
2018 FR 20 26 14 13 23 0 4 48 37 111
2018 FR-01 15 25 13 15 30 0 3 41 46 40
2018 FR-02 22 28 25 13 9 0 3 52 23 32
2018 FR-03 22 22 0 22 33 0 0 44 56 18
2017 FR 19 40 15 10 12 1 2 62 22 143
2017 FR-01 13 42 19 9 14 0 3 56 24 64
2017 FR-02 15 46 9 15 10 6 0 64 26 35
2017 FR-03 31 33 20 6 8 0 2 66 14 27
2014 FR 23 36 11 13 15 0 2 61 29 158
2014 FR-01 12 39 12 18 17 0 2 52 35 66
2014 FR-02 23 41 8 8 19 0 0 64 28 43
2014 FR-03 38 18 12 16 12 0 4 58 29 26
2014 FR-04 46 46 0 0 8 0 0 92 8 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 50 23 13 4 3 1 5 78 8 115
2020 FR-01 45 15 18 6 3 3 9 69 10 33
2020 FR-02 55 26 12 2 2 0 2 83 5 42
2020 FR-03 43 30 9 9 4 0 4 77 14 23
2020 FR-04 70 10 10 0 10 0 0 80 10 10
2019 FR 47 23 13 7 5 1 4 74 13 133
2019 FR-01 41 25 11 11 9 2 0 67 21 44
2019 FR-02 57 17 17 2 5 0 2 76 7 42
2019 FR-03 46 31 12 0 4 0 8 83 4 26
2019 FR-04 50 21 7 7 0 0 14 83 8 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 23 30 20 10 15 2 1 54 25 115
2020 FR-01 18 24 24 12 18 3 0 44 31 33
2020 FR-02 26 31 14 10 17 2 0 59 27 42
2020 FR-03 17 52 9 4 13 0 4 73 18 23
2020 FR-04 30 20 20 20 10 0 0 50 30 10
2019 FR 35 24 19 9 10 1 2 61 19 133
2019 FR-01 27 25 20 7 16 2 2 55 24 44
2019 FR-02 40 24 19 10 7 0 0 64 17 42
2019 FR-03 42 19 19 8 12 0 0 62 19 26
2019 FR-04 21 21 21 21 0 0 14 50 25 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 61 15 7 7 8 2 1 77 15 114
2020 FR-01 48 18 6 6 15 6 0 71 23 33
2020 FR-02 62 17 10 7 2 0 2 80 10 42
2020 FR-03 64 18 9 9 0 0 0 82 9 22
2020 FR-04 70 0 0 0 30 0 0 70 30 10
2019 FR 62 10 10 3 11 1 5 75 14 133
2019 FR-01 55 9 14 2 16 2 2 67 19 44
2019 FR-02 64 12 14 0 7 0 2 78 7 42
2019 FR-03 73 4 0 12 4 0 8 83 17 26
2019 FR-04 50 14 0 0 21 0 14 75 25 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 52 19 9 4 6 3 6 79 12 115
2020 FR-01 52 15 12 3 9 3 6 73 13 33
2020 FR-02 50 21 10 5 5 5 5 79 11 42
2020 FR-03 43 26 4 4 9 4 9 80 15 23
2020 FR-04 80 10 0 0 0 0 10 100 0 10
2019 FR 62 10 11 2 5 2 9 81 7 130
2019 FR-01 71 2 14 0 2 5 5 82 3 42
2019 FR-02 56 17 12 0 7 0 7 79 8 41
2019 FR-03 69 8 0 8 4 0 12 87 13 26
2019 FR-04 50 14 0 0 7 0 29 90 10 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 18 39 14 15 14 0 1 57 29 114
2020 FR-01 3 39 21 21 15 0 0 42 36 33
2020 FR-02 27 39 12 5 17 0 0 66 22 41
2020 FR-03 9 35 13 26 13 0 4 45 41 23
2020 FR-04 40 20 10 20 10 0 0 60 30 10
2019 FR 30 30 11 14 16 0 0 59 30 132
2019 FR-01 18 27 14 20 20 0 0 45 41 44
2019 FR-02 40 36 7 5 12 0 0 76 17 42
2019 FR-03 19 31 8 27 15 0 0 50 42 26
2019 FR-04 36 14 21 7 21 0 0 50 29 14
2018 FR 29 30 10 11 19 0 0 60 30 109
2018 FR-01 18 24 13 16 29 0 0 42 45 38
2018 FR-02 34 41 9 6 9 0 0 75 16 32
2018 FR-03 28 28 6 11 28 0 0 56 39 18
2017 FR 32 32 14 12 10 0 0 64 23 142
2017 FR-01 21 31 17 17 13 0 0 53 30 64
2017 FR-02 41 25 9 18 7 0 0 66 25 35
2017 FR-03 33 43 16 0 8 0 0 75 8 26
2014 FR 23 36 14 13 13 0 0 60 26 159
2014 FR-01 9 36 19 15 21 0 0 45 36 67
2014 FR-02 32 36 15 12 6 0 0 67 18 43
2014 FR-03 30 48 6 8 8 0 0 78 16 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 20 30 24 11 13 0 1 51 25 115
2020 FR-01 9 27 39 15 9 0 0 36 24 33
2020 FR-02 33 29 14 10 14 0 0 62 24 42
2020 FR-03 4 26 35 9 22 0 4 32 32 23
2020 FR-04 40 20 10 20 10 0 0 60 30 10
2019 FR 29 31 11 12 17 0 0 60 29 133
2019 FR-01 18 34 18 9 20 0 0 52 30 44
2019 FR-02 38 36 5 7 14 0 0 74 21 42
2019 FR-03 19 31 8 27 15 0 0 50 42 26
2019 FR-04 43 7 21 7 21 0 0 50 29 14
2018 FR 30 29 11 14 16 0 0 59 30 110
2018 FR-01 23 21 15 18 23 0 0 44 41 39
2018 FR-02 34 44 6 9 6 0 0 78 16 32
2018 FR-03 28 17 17 6 33 0 0 44 39 18
2017 FR 39 28 12 12 9 0 0 67 21 143
2017 FR-01 29 25 22 13 11 0 0 54 24 64
2017 FR-02 43 32 6 9 10 0 0 75 19 35
2017 FR-03 39 45 2 8 4 2 0 86 12 27
2014 FR 28 37 14 11 11 0 0 65 21 159
2014 FR-01 16 37 13 16 16 0 0 54 33 67
2014 FR-02 35 37 17 2 8 0 0 72 11 43
2014 FR-03 30 48 6 12 4 0 0 78 16 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 15 39 12 20 13 0 1 54 34 113
2020 FR-01 9 50 9 19 13 0 0 59 31 32
2020 FR-02 21 36 14 17 12 0 0 57 29 42
2020 FR-03 9 23 9 32 23 0 5 33 57 22
2020 FR-04 20 30 10 30 10 0 0 50 40 10
2019 FR 30 29 17 13 11 0 0 59 24 132
2019 FR-01 25 34 16 11 14 0 0 59 25 44
2019 FR-02 38 26 19 5 12 0 0 64 17 42
2019 FR-03 15 35 19 27 4 0 0 50 31 26
2019 FR-04 36 21 7 14 21 0 0 57 36 14
2018 FR 30 26 14 14 17 0 0 56 31 108
2018 FR-01 27 22 3 24 24 0 0 49 49 37
2018 FR-02 28 31 25 9 6 0 0 59 16 32
2018 FR-03 22 28 17 11 22 0 0 50 33 18
2017 FR 37 33 7 11 11 1 0 70 23 143
2017 FR-01 35 28 8 17 11 0 0 64 28 64
2017 FR-02 37 30 9 9 13 3 0 68 23 35
2017 FR-03 35 50 6 4 4 0 0 86 8 27
2014 FR 28 38 14 11 9 0 0 66 20 158
2014 FR-01 23 36 17 11 14 0 0 59 24 66
2014 FR-02 34 41 10 12 3 0 0 75 16 43
2014 FR-03 22 42 16 8 12 0 0 64 20 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 14 39 16 21 10 0 1 54 31 115
2020 FR-01 0 45 18 24 12 0 0 45 36 33
2020 FR-02 19 38 17 19 7 0 0 57 26 42
2020 FR-03 4 35 17 26 13 0 4 41 41 23
2020 FR-04 40 40 0 10 10 0 0 80 20 10
2019 FR 18 35 20 14 11 2 1 55 25 133
2019 FR-01 11 32 14 27 16 0 0 43 43 44
2019 FR-02 29 33 21 7 10 0 0 62 17 42
2019 FR-03 12 42 31 12 0 4 0 56 12 26
2019 FR-04 14 29 14 7 21 7 7 50 33 14
2018 FR 22 33 16 13 15 0 1 55 28 111
2018 FR-01 15 30 13 13 30 0 0 45 43 40
2018 FR-02 28 41 19 9 3 0 0 69 13 32
2018 FR-03 17 28 28 17 11 0 0 44 28 18
2017 FR 21 40 21 8 10 1 0 61 18 144
2017 FR-01 16 37 25 8 14 0 0 53 22 64
2017 FR-02 21 40 18 12 7 3 0 62 20 35
2017 FR-03 23 47 19 6 4 2 0 71 10 28

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 28 38 11 11 11 0 2 67 21 114
2020 FR-01 24 33 21 9 12 0 0 58 21 33
2020 FR-02 39 37 7 7 7 0 2 78 15 41
2020 FR-03 4 39 9 26 17 0 4 45 45 23
2020 FR-04 50 40 0 0 10 0 0 90 10 10
2019 FR 37 27 14 9 13 0 0 64 22 131
2019 FR-01 27 36 11 9 16 0 0 64 25 44
2019 FR-02 46 22 15 10 7 0 0 68 17 41
2019 FR-03 32 28 16 12 12 0 0 60 24 25
2019 FR-04 43 21 14 0 21 0 0 64 21 14
2018 FR 40 25 13 13 9 1 0 65 22 111
2018 FR-01 35 28 13 18 5 3 0 64 23 40
2018 FR-02 53 22 13 9 3 0 0 75 13 32
2018 FR-03 17 28 11 11 33 0 0 44 44 18
2017 FR 38 32 13 8 9 0 0 70 17 142
2017 FR-01 34 38 8 10 11 0 0 71 21 63
2017 FR-02 37 26 23 9 6 0 0 62 15 34
2017 FR-03 43 23 15 10 8 0 2 67 18 28
2014 FR 34 33 19 7 5 1 1 68 12 159
2014 FR-01 24 33 22 12 6 1 1 58 18 67
2014 FR-02 41 36 18 2 2 0 0 77 5 43
2014 FR-03 44 28 12 8 8 0 0 72 16 26
2014 FR-04 54 23 15 0 8 0 0 77 8 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 37 37 19 5 1 0 2 74 6 115
2020 FR-01 42 36 18 3 0 0 0 79 3 33
2020 FR-02 38 36 21 0 2 0 2 76 2 42
2020 FR-03 26 43 13 13 0 0 4 73 14 23
2020 FR-04 40 30 20 10 0 0 0 70 10 10
2019 FR 34 39 21 3 2 0 1 73 5 133
2019 FR-01 43 41 11 0 5 0 0 84 5 44
2019 FR-02 26 33 36 2 2 0 0 60 5 42
2019 FR-03 38 38 19 0 0 0 4 80 0 26
2019 FR-04 21 50 14 14 0 0 0 71 14 14
2018 FR 39 36 16 4 4 0 0 75 9 112
2018 FR-01 46 29 22 2 0 0 0 76 2 41
2018 FR-02 28 44 16 9 3 0 0 72 13 32
2018 FR-03 39 33 11 0 17 0 0 72 17 18
2017 FR 45 37 12 4 1 0 1 82 6 144
2017 FR-01 58 28 11 0 0 0 2 89 0 64
2017 FR-02 27 46 16 9 3 0 0 72 12 35
2017 FR-03 32 42 15 8 4 0 0 74 11 28
2014 FR 36 37 19 3 4 0 1 74 7 159
2014 FR-01 45 36 18 0 0 0 1 82 0 67
2014 FR-02 30 36 20 7 6 0 0 66 13 43
2014 FR-03 32 42 12 8 4 0 2 75 12 26
2014 FR-04 38 38 8 0 15 0 0 77 15 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 27 73 113
2020 FR-01 15 85 33
2020 FR-02 31 69 42
2020 FR-03 33 67 21
2020 FR-04 40 60 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 36 15 15 4 13 0 17 61 21 115
2020 FR-01 15 21 18 6 9 0 30 52 22 33
2020 FR-02 48 17 12 2 12 0 10 71 16 42
2020 FR-03 17 9 17 9 30 0 17 32 47 23
2020 FR-04 60 10 10 0 0 0 20 88 0 10

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FR 18 50 32 114
2020 FR-01 9 64 27 33
2020 FR-02 15 56 29 41
2020 FR-03 26 22 52 23
2020 FR-04 20 50 30 10
2019 FR 16 57 27 133
2019 FR-01 2 66 32 44
2019 FR-02 14 62 24 42
2019 FR-03 27 50 23 26
2019 FR-04 36 43 21 14
2018 FR 12 60 28 111
2018 FR-01 7 68 24 41
2018 FR-02 6 71 23 31
2018 FR-03 17 61 22 18
2017 FR 14 66 20 144
2017 FR-01 8 73 19 64
2017 FR-02 7 69 24 35
2017 FR-03 32 47 21 28
2014 FR 19 57 24 159
2014 FR-01 13 61 25 67
2014 FR-02 25 55 19 43
2014 FR-03 20 60 20 26
2014 FR-04 23 46 31 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FR 65 5 10 10 0 10 20
2019 FR 48 19 14 10 5 5 21
2018 FR 69 8 8 8 0 8 13
2017 FR 58 22 10 5 0 5 21
2014 FR 63 7 3 24 9999 3 30
2014 FR-02 52 19 0 19 9999 10 11
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 26 43 13 10 7 0 1 70 17 114
2020 FR-01 21 48 12 15 3 0 0 70 18 33
2020 FR-02 27 44 15 7 7 0 0 71 15 41
2020 FR-03 13 39 17 13 13 0 4 55 27 23
2020 FR-04 60 20 10 0 10 0 0 80 10 10
2019 FR 35 37 15 8 5 0 0 72 14 131
2019 FR-01 27 32 25 7 9 0 0 59 16 44
2019 FR-02 45 29 10 12 5 0 0 74 17 42
2019 FR-03 21 63 8 8 0 0 0 83 8 24
2019 FR-04 43 29 14 7 7 0 0 71 14 14
2018 FR 40 37 7 7 8 0 0 77 15 110
2018 FR-01 38 26 5 15 15 0 0 64 31 39
2018 FR-02 38 53 9 0 0 0 0 91 0 32
2018 FR-03 39 33 11 6 11 0 0 72 17 18
2017 FR 40 34 10 10 6 0 0 74 16 144
2017 FR-01 39 31 14 11 5 0 0 70 16 64
2017 FR-02 31 40 12 12 6 0 0 70 18 35
2017 FR-03 43 42 4 4 8 0 0 85 11 28
2014 FR 35 37 18 3 5 1 0 73 9 159
2014 FR-01 24 39 25 4 6 1 0 64 11 67
2014 FR-02 42 40 12 6 0 0 0 82 6 43
2014 FR-03 44 40 4 0 12 0 0 84 12 26
2014 FR-04 62 8 23 0 8 0 0 69 8 13

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 8 31 21 17 22 0 1 39 39 115
2020 FR-01 6 21 21 18 33 0 0 27 52 33
2020 FR-02 12 31 26 17 14 0 0 43 31 42
2020 FR-03 4 30 17 22 22 0 4 36 45 23
2020 FR-04 0 40 10 20 30 0 0 40 50 10
2019 FR 15 30 23 19 12 0 1 45 31 133
2019 FR-01 18 30 20 18 14 0 0 48 32 44
2019 FR-02 17 29 24 24 7 0 0 45 31 42
2019 FR-03 12 31 27 23 8 0 0 42 31 26
2019 FR-04 7 21 21 7 36 0 7 31 46 14
2018 FR 17 26 18 14 23 0 1 44 38 111
2018 FR-01 18 15 15 23 30 0 0 33 53 40
2018 FR-02 22 41 28 0 9 0 0 63 9 32
2018 FR-03 6 28 11 17 39 0 0 33 56 18
2017 FR 22 35 14 18 10 1 0 57 28 143
2017 FR-01 15 41 14 19 11 0 0 56 30 64
2017 FR-02 25 31 12 21 9 3 0 57 30 35
2017 FR-03 22 29 20 20 8 0 2 52 28 27
2014 FR 13 39 15 17 14 1 2 53 31 159
2014 FR-01 10 31 16 24 13 1 3 44 39 67
2014 FR-02 16 40 15 10 20 0 0 55 30 43
2014 FR-03 6 50 20 16 8 0 0 56 24 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 8 30 34 21 4 1 2 26 39 115
2020 FR-01 9 30 27 24 6 0 3 31 41 33
2020 FR-02 10 24 43 19 2 2 0 22 34 42
2020 FR-03 4 35 30 22 4 0 4 27 41 23
2020 FR-04 0 50 20 20 10 0 0 30 50 10
2019 FR 12 29 30 22 6 0 1 28 42 133
2019 FR-01 11 30 25 30 5 0 0 34 41 44
2019 FR-02 19 21 33 14 10 0 2 24 41 42
2019 FR-03 4 35 31 27 4 0 0 31 38 26
2019 FR-04 14 29 36 21 0 0 0 21 43 14
2018 FR 13 24 35 17 10 1 0 27 37 111
2018 FR-01 20 22 27 17 12 2 0 30 43 41
2018 FR-02 6 13 55 19 6 0 0 26 19 31
2018 FR-03 17 50 22 0 11 0 0 11 67 18
2017 FR 13 26 29 15 15 0 4 31 40 143
2017 FR-01 13 26 26 13 18 0 5 32 40 63
2017 FR-02 15 28 32 10 9 0 6 20 45 35
2017 FR-03 17 24 28 15 15 0 0 30 42 28
2014 FR 11 28 37 15 6 1 3 22 40 159
2014 FR-01 10 34 31 12 7 0 4 20 47 67
2014 FR-02 10 28 37 20 2 0 2 23 38 43
2014 FR-03 24 20 28 22 4 0 2 26 45 26
2014 FR-04 0 8 77 0 15 0 0 15 8 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 12 25 21 33 8 0 1 42 37 114
2020 FR-01 12 30 24 27 6 0 0 33 42 33
2020 FR-02 15 20 22 32 12 0 0 44 34 41
2020 FR-03 9 39 17 26 4 0 4 32 50 23
2020 FR-04 20 0 20 50 10 0 0 60 20 10
2019 FR 13 23 27 26 10 1 1 36 37 133
2019 FR-01 11 25 32 25 5 2 0 30 37 44
2019 FR-02 14 12 24 31 17 0 2 49 27 42
2019 FR-03 15 31 27 19 8 0 0 27 46 26
2019 FR-04 14 36 21 21 7 0 0 29 50 14
2018 FR 18 15 30 21 15 1 0 36 34 110
2018 FR-01 25 18 28 18 13 0 0 30 43 40
2018 FR-02 13 13 25 31 16 3 0 48 26 32
2018 FR-03 22 11 50 6 11 0 0 17 33 18
2017 FR 13 17 29 20 18 1 2 40 31 143
2017 FR-01 13 19 28 18 16 2 5 36 34 64
2017 FR-02 15 21 24 22 19 0 0 41 35 35
2017 FR-03 10 17 35 21 16 0 0 37 28 27
2014 FR 16 27 33 14 6 1 3 21 45 158
2014 FR-01 22 24 27 15 6 1 4 22 49 67
2014 FR-02 7 30 46 14 2 0 0 17 37 43
2014 FR-03 24 32 20 14 4 0 6 19 60 26
2014 FR-04 8 23 46 15 8 0 0 23 31 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 25 30 23 16 5 0 1 21 56 115
2020 FR-01 18 27 30 15 9 0 0 24 45 33
2020 FR-02 24 31 21 19 5 0 0 24 55 42
2020 FR-03 30 35 13 17 0 0 4 18 68 23
2020 FR-04 30 30 20 10 10 0 0 20 60 10
2019 FR 23 28 26 13 7 2 3 20 53 133
2019 FR-01 20 30 25 16 5 0 5 21 52 44
2019 FR-02 24 19 24 10 17 2 5 28 46 42
2019 FR-03 19 31 31 15 0 4 0 16 52 26
2019 FR-04 29 29 29 14 0 0 0 14 57 14
2018 FR 26 25 28 9 8 2 2 18 53 111
2018 FR-01 23 20 40 5 8 3 3 13 45 40
2018 FR-02 16 38 22 13 13 0 0 25 53 32
2018 FR-03 39 11 28 11 6 6 0 18 53 18
2017 FR 24 22 19 22 9 1 4 32 48 143
2017 FR-01 24 20 11 24 11 2 8 39 49 64
2017 FR-02 30 18 22 25 3 0 3 29 49 35
2017 FR-03 20 25 32 16 8 0 0 24 45 27
2014 FR 27 29 21 12 4 3 4 17 60 159
2014 FR-01 27 27 18 15 3 3 7 20 60 67
2014 FR-02 17 42 19 12 4 2 2 17 62 43
2014 FR-03 36 24 24 10 4 0 2 14 61 26
2014 FR-04 23 23 38 8 8 0 0 15 46 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 4 13 24 45 10 2 2 57 18 115
2020 FR-01 9 6 21 52 12 0 0 64 15 33
2020 FR-02 2 10 31 43 7 5 2 54 13 42
2020 FR-03 0 35 13 39 9 0 4 50 36 23
2020 FR-04 0 10 30 50 10 0 0 60 10 10
2019 FR 6 11 24 36 17 0 6 56 18 131
2019 FR-01 7 5 21 49 9 0 9 64 13 43
2019 FR-02 5 12 29 24 27 0 2 53 18 41
2019 FR-03 12 4 23 38 12 0 12 57 17 26
2019 FR-04 0 29 14 36 21 0 0 57 29 14
2018 FR 5 12 19 43 15 2 4 62 18 110
2018 FR-01 5 15 13 45 15 3 5 65 22 40
2018 FR-02 0 6 28 44 16 3 3 63 7 32
2018 FR-03 6 24 29 29 12 0 0 41 29 17
2017 FR 5 8 20 30 27 2 8 63 15 142
2017 FR-01 2 6 12 29 32 3 16 75 10 63
2017 FR-02 10 12 31 30 15 0 3 46 23 35
2017 FR-03 8 12 19 35 24 0 2 60 20 27
2014 FR 3 11 29 37 12 1 6 53 15 158
2014 FR-01 3 6 26 36 18 2 9 61 10 66
2014 FR-02 1 12 40 37 5 0 5 44 14 43
2014 FR-03 4 20 20 46 4 0 6 53 26 26
2014 FR-04 0 8 31 46 15 0 0 62 8 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 17 17 34 25 3 3 1 30 35 115
2020 FR-01 15 12 39 24 9 0 0 33 27 33
2020 FR-02 17 17 31 29 2 5 0 33 35 42
2020 FR-03 22 22 30 17 0 4 4 19 48 23
2020 FR-04 20 20 40 20 0 0 0 20 40 10
2019 FR 17 17 35 19 9 0 3 29 35 132
2019 FR-01 9 16 36 20 14 0 5 36 26 44
2019 FR-02 21 14 29 26 7 0 2 34 37 42
2019 FR-03 20 12 40 16 8 0 4 25 33 25
2019 FR-04 7 36 43 7 7 0 0 14 43 14
2018 FR 21 21 35 13 9 0 1 22 42 110
2018 FR-01 23 26 28 18 5 0 0 23 49 39
2018 FR-02 16 19 47 9 9 0 0 19 34 32
2018 FR-03 28 17 33 11 11 0 0 22 44 18
2017 FR 17 17 19 23 15 2 6 41 38 143
2017 FR-01 13 11 22 21 16 3 14 45 29 64
2017 FR-02 28 22 12 27 12 0 0 38 50 35
2017 FR-03 18 24 13 25 20 0 0 45 42 27
2014 FR 23 21 29 15 9 1 3 25 45 159
2014 FR-01 24 16 27 16 13 0 3 31 42 67
2014 FR-02 18 27 29 19 5 0 2 25 46 43
2014 FR-03 32 24 28 10 0 0 6 10 60 26
2014 FR-04 15 15 46 8 15 0 0 23 31 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 8 4 21 37 25 0 4 65 13 114
2020 FR-01 12 6 24 24 30 0 3 56 19 33
2020 FR-02 7 5 17 46 20 0 5 69 13 41
2020 FR-03 4 4 22 43 22 0 4 68 9 23
2020 FR-04 10 0 20 10 50 0 10 67 11 10
2019 FR 10 8 19 37 22 1 4 62 18 131
2019 FR-01 14 7 19 26 28 2 5 58 23 43
2019 FR-02 10 2 20 44 20 0 5 67 13 41
2019 FR-03 12 15 19 35 19 0 0 54 27 26
2019 FR-04 0 0 14 57 21 0 7 85 0 14
2018 FR 5 12 17 33 28 2 3 64 17 109
2018 FR-01 10 15 13 30 30 3 0 62 26 40
2018 FR-02 3 10 23 20 33 3 7 59 15 30
2018 FR-03 0 11 22 44 22 0 0 67 11 18
2017 FR 9 14 24 24 23 4 3 50 24 143
2017 FR-01 8 19 19 24 19 5 6 49 30 64
2017 FR-02 19 9 24 21 25 3 0 47 29 35
2017 FR-03 4 12 31 31 20 2 0 52 16 27
2014 FR 12 11 29 27 15 1 5 45 24 159
2014 FR-01 10 13 30 22 19 0 4 44 25 67
2014 FR-02 11 6 32 30 15 0 7 48 18 43
2014 FR-03 12 8 32 38 4 0 6 44 21 26
2014 FR-04 15 8 31 23 15 0 8 42 25 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 22 25 21 23 7 1 1 31 48 115
2020 FR-01 9 21 18 33 18 0 0 52 30 33
2020 FR-02 26 29 21 19 2 2 0 22 56 42
2020 FR-03 22 30 17 22 4 0 4 27 55 23
2020 FR-04 40 30 10 20 0 0 0 20 70 10
2019 FR 21 19 32 13 10 2 4 24 42 130
2019 FR-01 21 21 28 16 7 2 5 25 45 43
2019 FR-02 17 22 32 7 15 2 5 24 42 41
2019 FR-03 28 4 36 20 12 0 0 32 32 25
2019 FR-04 14 43 21 7 7 0 7 15 62 14
2018 FR 20 22 27 17 10 4 1 28 43 111
2018 FR-01 25 23 23 15 13 3 0 28 49 40
2018 FR-02 13 19 31 22 9 6 0 33 33 32
2018 FR-03 28 22 22 17 6 6 0 24 53 18
2017 FR 15 19 29 18 10 1 7 31 37 143
2017 FR-01 11 17 31 12 14 0 14 30 33 64
2017 FR-02 25 15 24 27 4 3 3 33 42 35
2017 FR-03 13 28 35 14 8 2 0 22 42 27
2014 FR 20 18 31 18 5 2 6 26 41 159
2014 FR-01 24 18 33 13 3 1 7 18 46 67
2014 FR-02 8 17 33 27 11 0 5 39 27 43
2014 FR-03 22 32 24 18 0 0 4 18 56 26
2014 FR-04 15 8 38 23 8 0 8 33 25 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 13 23 36 17 9 2 1 26 38 115
2020 FR-01 6 18 52 9 12 3 0 22 25 33
2020 FR-02 14 26 26 21 10 2 0 32 41 42
2020 FR-03 17 17 26 30 4 0 4 36 36 23
2020 FR-04 10 50 30 0 10 0 0 10 60 10
2019 FR 15 21 24 22 14 0 4 38 38 133
2019 FR-01 18 23 18 27 11 0 2 40 42 44
2019 FR-02 14 10 31 19 21 0 5 43 25 42
2019 FR-03 8 31 19 23 15 0 4 40 40 26
2019 FR-04 14 29 29 14 7 0 7 23 46 14

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 11 18 22 28 20 0 1 30 48 115
2020 FR-01 3 24 15 24 33 0 0 27 58 33
2020 FR-02 19 17 21 29 14 0 0 36 43 42
2020 FR-03 0 17 22 30 26 0 4 18 59 23
2020 FR-04 10 20 40 30 0 0 0 30 30 10
2019 FR 9 28 22 27 12 0 1 38 40 131
2019 FR-01 9 26 21 28 16 0 0 35 44 43
2019 FR-02 14 29 19 31 7 0 0 43 38 42
2019 FR-03 8 32 16 36 8 0 0 40 44 25
2019 FR-04 0 21 36 7 29 0 7 23 38 14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 34 21 7 17 0 1 55 24 115
2020 FR-01 15 52 15 3 15 0 0 67 18 33
2020 FR-02 19 33 26 5 17 0 0 52 21 42
2020 FR-03 17 22 17 17 22 0 4 41 41 23
2020 FR-04 20 20 30 10 20 0 0 40 30 10
2019 FR 27 29 13 17 13 0 1 57 30 131
2019 FR-01 29 29 10 17 17 0 0 57 33 42
2019 FR-02 33 29 19 14 5 0 0 62 19 42
2019 FR-03 19 35 12 19 15 0 0 54 35 26
2019 FR-04 21 7 14 21 29 0 7 31 54 14
2018 FR 26 30 9 14 21 0 0 56 35 112
2018 FR-01 22 29 2 15 32 0 0 51 46 41
2018 FR-02 28 38 9 16 9 0 0 66 25 32
2018 FR-03 28 17 17 17 22 0 0 44 39 18
2017 FR 36 32 6 13 12 0 1 69 25 144
2017 FR-01 22 38 8 13 17 0 2 61 31 64
2017 FR-02 54 24 0 12 10 0 0 78 22 35
2017 FR-03 38 32 6 17 8 0 0 70 24 28
2014 FR 31 35 10 13 10 0 1 67 23 159
2014 FR-01 27 34 9 18 12 0 0 61 30 67
2014 FR-02 29 39 7 13 10 0 2 69 23 43
2014 FR-03 36 28 12 8 16 0 0 64 24 26
2014 FR-04 46 38 8 8 0 0 0 85 8 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 22 41 10 12 14 0 1 63 26 115
2020 FR-01 24 48 9 0 18 0 0 73 18 33
2020 FR-02 24 36 10 17 14 0 0 60 31 42
2020 FR-03 17 35 17 22 4 0 4 55 27 23
2020 FR-04 10 40 0 20 30 0 0 50 50 10
2019 FR 32 34 14 11 9 0 0 65 20 133
2019 FR-01 36 25 14 9 16 0 0 61 25 44
2019 FR-02 38 40 10 7 5 0 0 79 12 42
2019 FR-03 27 27 27 15 4 0 0 54 19 26
2019 FR-04 14 43 7 21 14 0 0 57 36 14
2018 FR 20 42 13 14 12 0 0 62 25 111
2018 FR-01 25 40 8 10 18 0 0 65 28 40
2018 FR-02 16 44 16 16 9 0 0 59 25 32
2018 FR-03 11 44 11 17 17 0 0 56 33 18
2017 FR 21 45 15 9 9 1 0 67 18 143
2017 FR-01 20 42 20 11 6 0 0 62 17 64
2017 FR-02 13 53 9 15 7 3 0 68 23 35
2017 FR-03 25 49 10 0 16 0 0 74 16 27
2014 FR 16 54 11 12 6 0 0 71 18 159
2014 FR-01 13 52 12 15 7 0 0 66 22 67
2014 FR-02 19 53 15 5 8 0 0 72 13 43
2014 FR-03 15 52 12 16 4 0 0 68 20 26
2014 FR-04 38 46 0 15 0 0 0 85 15 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 46 16 6 10 1 1 68 16 114
2020 FR-01 18 58 12 3 9 0 0 76 12 33
2020 FR-02 29 37 17 7 7 2 0 68 15 41
2020 FR-03 9 43 26 4 13 0 4 55 18 23
2020 FR-04 10 70 0 0 20 0 0 80 20 10
2019 FR 27 43 14 8 8 0 0 70 16 133
2019 FR-01 27 41 11 11 9 0 0 68 20 44
2019 FR-02 36 40 17 0 7 0 0 76 7 42
2019 FR-03 19 42 23 4 12 0 0 62 15 26
2019 FR-04 14 50 7 21 7 0 0 64 29 14
2018 FR 23 43 15 10 7 2 0 67 17 112
2018 FR-01 27 34 20 5 12 2 0 63 18 41
2018 FR-02 22 53 9 9 3 3 0 77 13 32
2018 FR-03 11 44 22 17 6 0 0 56 22 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 18 36 15 17 11 1 2 56 29 114
2020 FR-01 12 39 18 15 12 0 3 53 28 33
2020 FR-02 24 32 15 17 10 2 0 58 28 41
2020 FR-03 0 39 13 30 13 0 4 41 45 23
2020 FR-04 40 30 10 0 20 0 0 70 20 10
2019 FR 24 32 16 10 16 2 1 58 26 133
2019 FR-01 20 30 16 5 27 2 0 51 33 44
2019 FR-02 33 29 14 17 7 0 0 62 24 42
2019 FR-03 19 46 15 8 12 0 0 65 19 26
2019 FR-04 14 21 14 14 21 7 7 42 42 14
2018 FR 32 31 20 5 12 0 1 64 16 111
2018 FR-01 25 30 13 8 23 0 3 56 31 40
2018 FR-02 38 31 25 3 3 0 0 69 6 32
2018 FR-03 22 44 17 6 11 0 0 67 17 18
2017 FR 27 38 19 9 6 1 0 66 15 141
2017 FR-01 24 31 24 13 8 0 0 55 21 62
2017 FR-02 17 58 12 6 4 3 0 77 11 34
2017 FR-03 36 36 17 8 4 0 0 71 11 28
2014 FR 28 44 16 5 4 1 3 74 9 159
2014 FR-01 25 37 22 3 6 1 4 67 10 67
2014 FR-02 34 41 11 10 5 0 0 75 15 43
2014 FR-03 26 58 12 4 0 0 0 84 4 26
2014 FR-04 31 46 8 8 0 8 0 83 8 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 36 18 11 11 1 2 58 23 115
2020 FR-01 15 33 18 15 18 0 0 48 33 33
2020 FR-02 24 31 21 7 12 2 2 58 20 42
2020 FR-03 0 43 26 22 4 0 4 45 27 23
2020 FR-04 60 30 0 0 10 0 0 90 10 10
2019 FR 27 29 20 8 11 3 1 59 20 133
2019 FR-01 23 27 18 7 20 5 0 52 29 44
2019 FR-02 40 26 17 10 7 0 0 67 17 42
2019 FR-03 19 31 31 8 8 4 0 52 16 26
2019 FR-04 14 29 21 14 7 7 7 50 25 14
2018 FR 29 32 24 5 8 0 1 62 14 111
2018 FR-01 22 32 27 7 12 0 0 54 20 41
2018 FR-02 38 34 19 6 3 0 0 72 9 32
2018 FR-03 18 41 24 0 18 0 0 59 18 17
2017 FR 32 31 24 5 5 2 1 65 10 144
2017 FR-01 29 28 27 6 8 2 0 58 14 64
2017 FR-02 28 37 21 9 0 3 3 69 9 35
2017 FR-03 36 36 23 0 4 2 0 73 4 28
2014 FR 27 41 20 5 3 2 2 71 9 159
2014 FR-01 27 37 22 4 4 1 3 67 9 67
2014 FR-02 27 47 17 7 2 0 0 73 10 43
2014 FR-03 26 36 24 8 4 2 0 63 12 26
2014 FR-04 38 38 15 0 0 8 0 83 0 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 33 29 15 11 11 0 1 63 22 114
2020 FR-01 30 27 18 12 12 0 0 58 24 33
2020 FR-02 46 20 17 10 7 0 0 66 17 41
2020 FR-03 4 52 13 13 13 0 4 59 27 23
2020 FR-04 50 20 0 10 20 0 0 70 30 10
2019 FR 31 31 15 9 11 1 1 64 21 131
2019 FR-01 27 27 20 11 14 0 0 55 25 44
2019 FR-02 46 29 10 2 12 0 0 76 15 41
2019 FR-03 16 44 12 24 4 0 0 60 28 25
2019 FR-04 14 29 21 0 21 7 7 50 25 14
2018 FR 33 41 9 6 11 0 0 74 17 110
2018 FR-01 27 39 7 12 15 0 0 66 27 41
2018 FR-02 35 52 6 3 3 0 0 87 6 31
2018 FR-03 24 47 12 0 18 0 0 71 18 17
2017 FR 35 44 12 4 4 1 0 80 8 142
2017 FR-01 27 52 11 3 5 2 0 80 8 62
2017 FR-02 37 47 9 3 1 3 0 87 4 35
2017 FR-03 42 32 14 8 4 0 2 75 12 28
2014 FR 35 40 11 10 3 0 1 76 13 158
2014 FR-01 25 43 18 12 1 0 0 69 13 67
2014 FR-02 42 35 11 10 2 0 0 77 12 42
2014 FR-03 44 40 0 12 4 0 0 84 16 26
2014 FR-04 46 31 8 8 8 0 0 77 15 13

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 28 44 7 7 11 2 2 75 18 114
2020 FR-01 39 36 9 3 12 0 0 76 15 33
2020 FR-02 17 46 7 12 10 5 2 68 24 41
2020 FR-03 17 65 4 4 4 0 4 86 9 23
2020 FR-04 40 30 0 10 20 0 0 70 30 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 29 25 26 10 7 2 2 55 17 114
2020 FR-01 27 21 30 12 6 3 0 50 19 33
2020 FR-02 34 24 20 7 10 2 2 62 18 41
2020 FR-03 0 30 52 9 4 0 4 32 14 23
2020 FR-04 70 0 0 20 10 0 0 70 30 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 30 32 13 11 10 2 1 64 22 115
2020 FR-01 33 33 12 6 12 3 0 69 19 33
2020 FR-02 29 31 17 14 7 2 0 61 22 42
2020 FR-03 9 35 17 22 13 0 4 45 36 23
2020 FR-04 60 20 0 0 20 0 0 80 20 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 10 30 21 17 20 1 1 41 38 115
2020 FR-01 9 27 27 18 18 0 0 36 36 33
2020 FR-02 12 31 21 17 19 0 0 43 36 42
2020 FR-03 0 26 22 17 26 4 4 29 48 23
2020 FR-04 10 30 10 20 30 0 0 40 50 10
2019 FR 17 33 17 14 20 0 0 49 34 132
2019 FR-01 14 32 14 11 30 0 0 45 41 44
2019 FR-02 26 26 29 10 10 0 0 52 19 42
2019 FR-03 12 36 12 24 16 0 0 48 40 25
2019 FR-04 7 29 7 21 36 0 0 36 57 14
2018 FR 13 36 19 11 21 1 0 49 32 112
2018 FR-01 12 17 20 17 34 0 0 29 51 41
2018 FR-02 13 59 16 3 6 3 0 74 10 32
2018 FR-03 6 39 17 6 33 0 0 44 39 18
2017 FR 24 31 15 14 15 1 0 55 29 144
2017 FR-01 27 28 9 13 20 2 0 56 34 64
2017 FR-02 18 40 21 9 13 0 0 57 22 35
2017 FR-03 23 30 24 8 15 0 0 53 23 28
2014 FR 24 36 15 13 11 1 0 60 24 159
2014 FR-01 19 30 24 16 10 0 0 49 27 67
2014 FR-02 30 34 10 13 10 3 0 66 24 43
2014 FR-03 22 40 8 12 16 0 2 63 29 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 22 34 19 10 14 1 1 57 24 115
2020 FR-01 18 27 21 9 24 0 0 45 33 33
2020 FR-02 24 43 12 12 7 2 0 68 20 42
2020 FR-03 4 26 39 13 13 0 4 32 27 23
2020 FR-04 40 30 10 0 20 0 0 70 20 10
2019 FR 25 27 21 14 14 0 0 52 27 133
2019 FR-01 27 27 25 9 11 0 0 55 20 44
2019 FR-02 24 29 21 14 12 0 0 52 26 42
2019 FR-03 19 23 23 19 15 0 0 42 35 26
2019 FR-04 14 36 14 7 29 0 0 50 36 14
2018 FR 24 32 19 14 9 1 1 57 24 111
2018 FR-01 23 20 23 20 13 0 3 44 33 40
2018 FR-02 22 41 16 19 0 3 0 65 19 32
2018 FR-03 22 22 28 11 17 0 0 44 28 18
2017 FR 30 37 13 11 6 2 1 69 18 143
2017 FR-01 26 42 11 13 8 0 0 69 20 64
2017 FR-02 28 28 21 12 3 6 3 61 16 35
2017 FR-03 25 43 14 4 12 2 0 70 16 27
2014 FR 31 36 14 8 6 4 1 71 14 159
2014 FR-01 28 31 19 9 7 4 0 63 17 67
2014 FR-02 25 44 7 7 9 5 2 74 18 43
2014 FR-03 26 46 16 8 0 4 0 75 8 26
2014 FR-04 62 23 8 8 0 0 0 85 8 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 14 34 17 16 17 2 1 49 34 115
2020 FR-01 9 39 15 12 24 0 0 48 36 33
2020 FR-02 19 31 12 17 19 2 0 51 37 42
2020 FR-03 0 35 30 22 4 4 4 38 29 23
2020 FR-04 20 10 20 20 30 0 0 30 50 10
2019 FR 19 27 28 8 18 1 0 46 26 133
2019 FR-01 20 23 32 2 23 0 0 43 25 44
2019 FR-02 21 24 24 14 17 0 0 45 31 42
2019 FR-03 12 31 38 8 12 0 0 42 19 26
2019 FR-04 14 29 14 7 29 7 0 46 38 14
2018 FR 19 33 20 8 20 0 0 52 28 111
2018 FR-01 18 20 18 10 35 0 0 38 45 40
2018 FR-02 19 47 28 3 3 0 0 66 6 32
2018 FR-03 17 28 17 17 22 0 0 44 39 18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 15 29 14 14 26 2 1 45 41 115
2020 FR-01 15 18 12 18 36 0 0 33 55 33
2020 FR-02 12 33 19 10 24 2 0 46 34 42
2020 FR-03 9 26 13 17 26 4 4 38 48 23
2020 FR-04 30 30 0 20 20 0 0 60 40 10
2019 FR 19 26 20 17 15 2 1 46 33 133
2019 FR-01 20 20 18 18 20 0 2 42 40 44
2019 FR-02 17 31 26 12 12 2 0 49 24 42
2019 FR-03 15 27 23 27 8 0 0 42 35 26
2019 FR-04 14 29 7 14 29 7 0 46 46 14
2018 FR 23 27 13 16 21 0 0 50 37 111
2018 FR-01 20 20 10 15 35 0 0 40 50 40
2018 FR-02 25 28 19 19 9 0 0 53 28 32
2018 FR-03 22 33 6 22 17 0 0 56 39 18
2017 FR 26 33 14 12 11 2 1 61 24 143
2017 FR-01 27 34 14 13 13 0 0 61 25 64
2017 FR-02 21 38 9 21 4 4 3 64 27 35
2017 FR-03 24 31 24 0 16 4 2 58 17 27
2014 FR 20 35 13 17 12 2 1 57 30 158
2014 FR-01 16 33 16 22 12 0 0 49 34 67
2014 FR-02 20 33 13 17 16 0 0 53 33 42
2014 FR-03 16 46 8 12 12 2 4 66 26 26
2014 FR-04 23 46 0 15 8 8 0 75 25 13

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 17 45 8 19 10 0 1 63 29 115
2020 FR-01 6 45 18 18 12 0 0 52 30 33
2020 FR-02 26 52 2 12 7 0 0 79 19 42
2020 FR-03 13 30 9 30 13 0 4 45 45 23
2020 FR-04 30 40 0 20 10 0 0 70 30 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 19 35 10 16 19 0 1 55 35 114
2020 FR-01 12 45 15 12 15 0 0 58 27 33
2020 FR-02 27 37 2 15 20 0 0 63 34 41
2020 FR-03 13 22 13 22 26 0 4 36 50 23
2020 FR-04 20 20 0 30 30 0 0 40 60 10
2019 FR 23 42 5 13 17 0 0 64 30 132
2019 FR-01 18 41 7 14 20 0 0 59 34 44
2019 FR-02 21 40 7 19 12 0 0 62 31 42
2019 FR-03 20 44 4 8 24 0 0 64 32 25
2019 FR-04 29 50 0 7 14 0 0 79 21 14
2017 FR 30 35 8 11 14 0 1 66 26 143
2017 FR-01 27 36 10 13 14 0 0 63 27 63
2017 FR-02 28 35 6 15 16 0 0 63 31 35
2017 FR-03 33 38 10 4 11 0 4 74 16 28
2014 FR 27 32 5 17 19 0 0 59 36 159
2014 FR-01 12 33 4 24 27 0 0 45 51 67
2014 FR-02 27 41 11 10 12 0 0 67 22 43
2014 FR-03 48 16 0 20 16 0 0 64 36 26
2014 FR-04 54 15 8 8 15 0 0 69 23 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 23 32 10 21 12 0 1 56 33 115
2020 FR-01 21 27 15 27 9 0 0 48 36 33
2020 FR-02 26 29 7 24 14 0 0 55 38 42
2020 FR-03 22 30 13 13 17 0 4 55 32 23
2020 FR-04 30 60 0 0 10 0 0 90 10 10
2019 FR 27 39 9 15 11 0 0 66 25 131
2019 FR-01 26 42 5 14 14 0 0 67 28 43
2019 FR-02 29 38 14 12 7 0 0 67 19 42
2019 FR-03 24 32 16 16 12 0 0 56 28 25
2019 FR-04 21 43 0 29 7 0 0 64 36 14
2017 FR 37 37 8 11 8 0 0 74 19 142
2017 FR-01 41 34 6 14 5 0 0 74 19 63
2017 FR-02 35 35 12 6 12 0 0 70 18 34
2017 FR-03 26 41 10 15 8 0 0 67 23 28
2014 FR 35 43 7 9 7 0 0 77 16 158
2014 FR-01 25 39 10 16 9 0 0 64 25 67
2014 FR-02 46 41 3 7 2 0 0 87 10 43
2014 FR-03 41 46 4 0 8 0 0 87 8 25
2014 FR-04 38 46 0 0 15 0 0 85 15 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 48 31 10 9 2 0 1 80 11 115
2020 FR-01 36 33 15 15 0 0 0 70 15 33
2020 FR-02 60 26 2 7 5 0 0 86 12 42
2020 FR-03 35 43 9 9 0 0 4 82 9 23
2020 FR-04 70 20 10 0 0 0 0 90 0 10
2017 FR 54 27 9 6 2 1 1 82 9 144
2017 FR-01 56 30 6 3 3 2 0 87 6 64
2017 FR-02 50 25 18 7 0 0 0 75 7 35
2017 FR-03 32 32 11 17 4 0 4 66 22 28
2014 FR 59 30 5 3 1 1 1 91 4 159
2014 FR-01 60 24 7 3 1 3 1 88 5 67
2014 FR-02 62 35 2 1 0 0 0 97 1 43
2014 FR-03 54 32 8 4 0 0 2 88 4 26
2014 FR-04 62 31 0 8 0 0 0 92 8 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 10 13 14 10 26 10 18 31 49 115
2020 FR-01 15 3 9 15 33 6 18 24 64 33
2020 FR-02 2 19 14 10 24 14 17 31 48 42
2020 FR-03 9 13 17 9 22 13 17 31 44 23
2020 FR-04 20 10 10 0 30 0 30 43 43 10
2019 FR 16 8 15 13 32 5 11 29 54 133
2019 FR-01 9 7 18 7 45 2 11 18 61 44
2019 FR-02 12 10 10 21 24 12 12 28 59 42
2019 FR-03 27 12 12 8 35 0 8 42 46 26
2019 FR-04 21 0 14 14 29 7 14 27 55 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 29 71 114
2020 FR-01 30 70 33
2020 FR-02 24 76 41
2020 FR-03 30 70 23
2019 FR 29 71 132
2019 FR-01 26 74 43
2019 FR-02 31 69 42
2019 FR-03 27 73 26
2019 FR-04 43 57 14
2018 FR 28 72 110
2018 FR-01 28 73 40
2018 FR-02 26 74 31
2018 FR-03 33 67 18

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 27 73 33
2019 FR 47 53 38
2019 FR-02 38 62 13
2018 FR 42 58 31
2018 FR-01 55 45 11

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 79 21 33
2019 FR 82 18 38
2018 FR 77 23 31

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 18 82 38
2018 FR 23 77 31

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 33
2020 FR-01 0 100 10
2020 FR-02 0 100 10
2019 FR 0 100 38
2019 FR-01 0 100 11
2019 FR-02 0 100 13
2018 FR 0 100 31
2018 FR-01 0 100 11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 18 82 33
2020 FR-01 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 13 87 38

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 36 64 33
2019 FR 29 71 38
2018 FR 45 55 31
2018 FR-01 45 55 11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 45 55 33
2020 FR-02 50 50 10
2019 FR 45 55 38
2018 FR 42 58 31

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 61 39 33
2020 FR-02 50 50 10
2019 FR 55 45 38
2018 FR 42 58 31

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 55 45 33
2020 FR-01 50 50 10
2020 FR-02 50 50 10
2019 FR 58 42 38
2019 FR-02 54 46 13
2018 FR 61 39 31
2018 FR-01 55 45 11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 52 48 33
2020 FR-01 50 50 10
2019 FR 32 68 38
2019 FR-01 55 45 11
2018 FR 32 68 31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 67 33 33
2020 FR-01 50 50 10
2019 FR 68 32 38
2018 FR 68 32 31

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 45 55 33
2020 FR-02 50 50 10
2019 FR 66 34 38
2019 FR-02 62 38 13
2018 FR 55 45 31
2018 FR-01 55 45 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 18 82 38
2019 FR-01 45 55 11
2018 FR 16 84 31

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 39 61 33
2019 FR 32 68 38
2018 FR 29 71 31

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 70 30 33
2019 FR 71 29 38
2018 FR 45 55 31
2018 FR-01 45 55 11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 27 73 33
2019 FR 24 76 38
2019 FR-01 45 55 11
2018 FR 42 58 31
2018 FR-01 45 55 11

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 18 82 33
2019 FR 24 76 38

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 55 45 33
2019 FR 53 47 38
2019 FR-01 55 45 11
2019 FR-02 38 62 13
2018 FR 26 74 31

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 33 67 33
2019 FR 29 71 38
2018 FR 23 77 31

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 24 76 33
2019 FR 16 84 38

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 52 48 33
2020 FR-01 50 50 10
2019 FR 39 61 38
2019 FR-01 45 55 11
2018 FR 29 71 31

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 24 76 33
2019 FR 16 84 38
2018 FR 16 84 31

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 45 55 33
2019 FR 32 68 38
2019 FR-02 38 62 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 16 84 38

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 16 84 38
2018 FR 16 84 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 18 82 33
2019 FR 21 79 38
2018 FR 35 65 31
2018 FR-01 45 55 11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 18

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 38 62 26
2018 FR 30 70 27

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 56 44 18
2019 FR 42 58 26
2018 FR 52 48 27

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 58 42 26
2018 FR 67 33 27

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 17 23 22 10 21 3 3 44 33 115
2020 FR-01 6 36 24 6 27 0 0 42 33 33
2020 FR-02 26 24 17 7 17 5 5 55 26 42
2020 FR-03 4 17 26 17 22 9 4 25 45 23
2020 FR-04 40 0 20 10 30 0 0 40 40 10
2019 FR 24 20 23 10 21 1 2 45 32 132
2019 FR-01 23 16 25 9 23 2 2 40 33 44
2019 FR-02 32 17 24 7 17 0 2 50 25 41
2019 FR-03 23 19 15 23 19 0 0 42 42 26
2019 FR-04 14 29 21 0 36 0 0 43 36 14
2018 FR 17 24 29 7 14 5 4 45 24 111
2018 FR-01 17 17 29 2 24 10 0 38 30 41
2018 FR-02 10 35 35 3 6 3 6 50 11 31
2018 FR-03 22 17 22 17 17 0 6 41 35 18
2017 FR 25 27 16 10 13 8 1 57 25 143
2017 FR-01 23 25 19 11 14 6 2 52 27 64
2017 FR-02 18 34 18 6 10 15 0 60 19 35
2017 FR-03 33 27 8 15 15 2 0 61 31 27
2014 FR 16 30 22 12 12 6 3 50 26 159
2014 FR-01 10 25 22 18 12 7 4 41 34 67
2014 FR-02 20 41 12 5 18 3 0 64 24 43
2014 FR-03 16 22 28 20 8 2 4 40 30 26
2014 FR-04 23 31 23 0 8 15 0 64 9 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 29 22 9 17 1 2 51 27 115
2020 FR-01 6 36 24 12 21 0 0 42 33 33
2020 FR-02 33 24 21 2 14 2 2 60 18 42
2020 FR-03 4 35 22 17 17 0 4 41 36 23
2020 FR-04 40 10 10 10 30 0 0 50 40 10
2019 FR 31 26 20 7 17 1 0 57 23 133
2019 FR-01 23 27 20 5 23 2 0 51 28 44
2019 FR-02 38 24 19 10 10 0 0 62 19 42
2019 FR-03 31 27 19 4 19 0 0 58 23 26
2019 FR-04 36 14 14 14 21 0 0 50 36 14
2018 FR 21 30 21 8 16 2 1 53 25 112
2018 FR-01 15 29 22 5 27 2 0 45 33 41
2018 FR-02 25 38 19 13 3 3 0 65 16 32
2018 FR-03 22 22 22 6 22 0 6 47 29 18
2017 FR 33 28 14 13 8 3 0 63 22 144
2017 FR-01 28 31 16 14 8 3 0 61 23 64
2017 FR-02 35 22 18 15 4 6 0 61 20 35
2017 FR-03 36 26 13 11 11 2 0 64 23 28
2014 FR 19 39 19 13 9 1 1 59 22 159
2014 FR-01 13 36 22 16 9 0 3 51 26 67
2014 FR-02 25 33 12 15 16 0 0 58 30 43
2014 FR-03 15 48 16 12 4 4 0 66 17 26
2014 FR-04 31 46 23 0 0 0 0 77 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 13 87 114
2020 FR-01 15 85 33
2019 FR 9 91 133
2019 FR-01 16 84 44
2018 FR 12 88 110
2018 FR-01 15 85 40

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 42 58 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15
2019 FR 0 100 12
2018 FR 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15
2019 FR 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FR 0 100 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15
2019 FR 0 100 12
2018 FR 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15
2019 FR 0 100 12
2018 FR 0 100 12

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 47 53 15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 0 100 12
2018 FR 0 100 12

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15
2018 FR 0 100 12

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 33 67 15
2019 FR 50 50 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 0 100 15

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FR 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 33 67 15
2018 FR 46 54 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 16 30 25 5 12 8 4 52 20 114
2020 FR-01 6 30 27 9 15 6 6 41 28 33
2020 FR-02 24 31 19 5 7 10 5 64 14 42
2020 FR-03 5 27 32 5 14 14 5 39 22 22
2020 FR-04 30 30 10 0 30 0 0 60 30 10
2019 FR 28 15 29 4 16 6 2 47 21 132
2019 FR-01 27 9 34 2 20 5 2 39 24 44
2019 FR-02 32 17 27 7 10 7 0 53 18 41
2019 FR-03 23 19 23 0 15 12 8 52 19 26
2019 FR-04 21 21 21 7 29 0 0 43 36 14
2018 FR 22 22 33 6 8 6 3 48 16 110
2018 FR-01 20 15 29 12 12 12 0 39 28 41
2018 FR-02 19 31 38 3 0 6 3 55 3 32
2018 FR-03 29 24 18 6 18 0 6 56 25 17
2017 FR 29 29 18 5 7 7 4 66 14 144
2017 FR-01 26 28 22 6 9 6 2 59 17 64
2017 FR-02 24 34 21 3 4 12 3 67 8 35
2017 FR-03 36 34 8 8 8 3 4 76 16 28
2014 FR 21 31 27 6 5 6 4 57 12 159
2014 FR-01 12 28 34 9 3 7 6 47 14 67
2014 FR-02 20 44 18 5 12 1 0 65 17 43
2014 FR-03 28 28 26 4 4 0 10 62 9 26
2014 FR-04 38 15 38 0 0 8 0 58 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 25 30 5 12 4 2 49 19 115
2020 FR-01 6 39 30 6 12 3 3 48 19 33
2020 FR-02 33 24 24 5 10 5 0 60 15 42
2020 FR-03 9 13 43 9 13 9 4 25 25 23
2020 FR-04 30 20 20 0 30 0 0 50 30 10
2019 FR 33 19 27 4 14 3 1 54 18 133
2019 FR-01 27 16 30 2 20 5 0 45 24 44
2019 FR-02 40 14 29 7 7 2 0 56 15 42
2019 FR-03 31 31 19 0 12 4 4 67 13 26
2019 FR-04 29 21 21 7 21 0 0 50 29 14
2018 FR 31 22 29 7 7 4 1 55 15 111
2018 FR-01 20 17 29 15 10 10 0 41 27 41
2018 FR-02 38 34 25 3 0 0 0 72 3 32
2018 FR-03 33 17 17 6 22 0 6 53 29 18
2017 FR 34 34 14 6 6 5 1 72 13 144
2017 FR-01 31 31 22 5 6 5 0 65 12 64
2017 FR-02 27 37 12 9 4 9 3 72 15 35
2017 FR-03 36 42 5 8 8 2 0 79 15 28
2014 FR 23 33 25 9 4 5 3 60 14 159
2014 FR-01 13 33 25 13 3 7 4 53 19 67
2014 FR-02 23 42 20 7 7 0 0 65 15 43
2014 FR-03 28 22 32 8 4 2 4 53 13 26
2014 FR-04 54 8 31 0 0 8 0 67 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 17 83 114
2020 FR-01 9 91 33
2020 FR-02 20 80 41
2020 FR-03 13 87 23
2020 FR-04 20 80 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 16 84 112
2020 FR-01 9 91 32
2020 FR-02 20 80 40
2020 FR-03 17 83 23
2020 FR-04 20 80 10
2019 FR 9 91 133
2019 FR-01 18 82 44
2019 FR-02 5 95 42
2019 FR-03 8 92 26
2019 FR-04 0 100 14
2017 FR 12 88 143
2017 FR-01 14 86 64
2014 FR 11 89 159
2014 FR-01 12 88 67
2014 FR-02 11 89 43

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 22 78 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 35 65 17
2019 FR 67 33 12
2017 FR 57 43 18
2014 FR 48 52 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 FR 10 60 0 10 20 0 0 70 30 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 33 27 18 9 3 1 9 66 13 115
2020 FR-01 30 24 27 9 0 0 9 60 10 33
2020 FR-02 29 29 17 10 2 2 12 67 14 42
2020 FR-03 17 26 22 13 13 0 9 48 29 23
2020 FR-04 70 30 0 0 0 0 0 100 0 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 20 21 17 21 20 0 1 41 41 115
2020 FR-01 12 27 12 24 24 0 0 39 48 33
2020 FR-02 19 21 26 17 17 0 0 40 33 42
2020 FR-03 13 4 17 35 26 0 4 18 64 23
2020 FR-04 40 30 10 0 20 0 0 70 20 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 16 43 18 17 5 0 1 60 22 115
2020 FR-01 9 48 21 18 3 0 0 58 21 33
2020 FR-02 19 40 19 12 10 0 0 60 21 42
2020 FR-03 4 39 22 26 4 0 4 45 32 23
2020 FR-04 40 40 0 20 0 0 0 80 20 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 17 36 19 19 9 0 1 53 28 115
2020 FR-01 9 42 21 18 9 0 0 52 27 33
2020 FR-02 24 29 21 19 7 0 0 52 26 42
2020 FR-03 4 35 17 30 9 0 4 41 41 23
2020 FR-04 30 50 0 10 10 0 0 80 20 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 18 34 27 14 4 1 1 54 19 114
2020 FR-01 12 39 36 12 0 0 0 52 12 33
2020 FR-02 19 33 21 17 7 2 0 54 24 42
2020 FR-03 9 23 41 18 5 0 5 33 24 22
2020 FR-04 40 50 0 10 0 0 0 90 10 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 23 37 22 11 6 1 1 60 18 115
2020 FR-01 21 33 27 15 0 3 0 56 16 33
2020 FR-02 24 38 26 7 5 0 0 62 12 42
2020 FR-03 9 35 22 17 13 0 4 45 32 23
2020 FR-04 50 20 0 10 20 0 0 70 30 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 34 13 21 4 2 13 13 64 7 114
2020 FR-01 33 9 27 3 0 15 12 58 4 33
2020 FR-02 31 12 21 2 2 17 14 62 7 42
2020 FR-03 26 17 17 9 0 13 17 63 13 23
2020 FR-04 50 20 20 0 10 0 0 70 10 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 18 22 26 21 10 2 1 41 32 112
2020 FR-01 9 24 30 27 9 0 0 33 36 33
2020 FR-02 20 15 37 17 7 5 0 36 26 41
2020 FR-03 5 32 14 27 18 0 5 38 48 22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 37 29 11 12 10 0 1 67 22 110
2020 FR-01 47 27 13 13 0 0 0 73 13 30
2020 FR-02 39 27 10 15 10 0 0 66 24 41
2020 FR-03 5 36 14 14 27 0 5 43 43 22
2020 FR-04 60 20 10 0 10 0 0 80 10 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 27 25 16 16 15 0 1 53 31 114
2020 FR-01 18 33 18 21 9 0 0 52 30 33
2020 FR-02 32 24 17 10 17 0 0 56 27 41
2020 FR-03 13 22 13 26 22 0 4 36 50 23
2020 FR-04 40 30 20 0 10 0 0 70 10 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 31 69 45
2020 FR-02 10 90 10
2020 FR-03 24 76 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 14 50 21 7 7 0 0 64 14 14

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 36 22 11 10 0 1 57 21 115
2020 FR-01 15 42 27 9 6 0 0 58 15 33
2020 FR-02 26 33 21 7 12 0 0 60 19 42
2020 FR-03 4 30 22 26 13 0 4 36 41 23
2020 FR-04 40 20 20 10 10 0 0 60 20 10
2019 FR 24 31 23 12 9 0 0 55 21 132
2019 FR-01 25 32 23 14 7 0 0 57 20 44
2019 FR-02 24 38 24 5 10 0 0 62 14 42
2019 FR-03 23 27 27 19 4 0 0 50 23 26
2019 FR-04 15 15 23 15 31 0 0 31 46 13
2018 FR 29 38 14 6 12 2 0 67 18 112
2018 FR-01 22 37 15 10 15 2 0 60 25 41
2018 FR-02 34 41 16 3 3 3 0 77 6 32
2018 FR-03 22 33 17 0 28 0 0 56 28 18
2017 FR 26 42 16 8 6 1 1 69 14 142
2017 FR-01 22 46 11 11 10 0 0 68 21 63
2017 FR-02 27 43 18 1 6 3 3 74 8 35
2017 FR-03 26 41 25 4 0 4 0 70 4 28

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 30 27 16 11 14 1 1 58 26 114
2020 FR-01 41 22 16 16 6 0 0 63 22 32
2020 FR-02 26 26 19 10 17 2 0 54 27 42
2020 FR-03 4 35 13 17 26 0 4 41 45 23
2020 FR-04 50 20 20 0 10 0 0 70 10 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 34 30 11 10 10 3 3 68 20 115
2020 FR-01 52 24 15 6 3 0 0 76 9 33
2020 FR-02 31 26 12 14 10 2 5 62 26 42
2020 FR-03 4 43 9 9 22 9 4 55 35 23
2020 FR-04 40 30 10 10 10 0 0 70 20 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 19 30 18 14 18 0 1 50 32 113
2020 FR-01 27 27 12 21 12 0 0 55 33 33
2020 FR-02 17 34 17 12 20 0 0 51 32 41
2020 FR-03 5 27 23 14 27 0 5 33 43 22
2020 FR-04 30 20 30 0 20 0 0 50 20 10
2019 FR 18 27 20 15 20 0 0 45 35 133
2019 FR-01 18 23 23 14 23 0 0 41 36 44
2019 FR-02 17 31 26 7 19 0 0 48 26 42
2019 FR-03 12 31 19 23 15 0 0 42 38 26
2019 FR-04 29 21 0 21 29 0 0 50 50 14
2018 FR 23 28 16 10 23 1 0 51 33 111
2018 FR-01 24 20 15 7 32 2 0 45 40 41
2018 FR-02 19 41 22 13 6 0 0 59 19 32
2018 FR-03 18 18 12 12 41 0 0 35 53 17
2017 FR 23 38 18 11 7 1 1 62 19 144
2017 FR-01 19 45 20 9 5 2 0 65 14 64
2017 FR-02 18 44 9 16 10 0 3 64 27 35
2017 FR-03 26 30 23 13 8 0 0 57 20 28

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 18 29 16 22 11 0 4 49 35 45
2020 FR-02 0 40 30 10 10 0 10 44 22 10
2020 FR-03 10 19 14 43 10 0 5 30 55 21
2019 FR 21 32 19 13 15 0 0 53 28 53
2019 FR-02 8 33 25 17 17 0 0 42 33 12
2019 FR-03 30 35 17 13 4 0 0 65 17 23
2019 FR-04 8 25 25 8 33 0 0 33 42 12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 11 22 31 22 13 0 1 33 35 115
2020 FR-01 12 18 30 24 15 0 0 30 39 33
2020 FR-02 7 26 36 12 19 0 0 33 31 42
2020 FR-03 22 22 30 22 0 0 4 45 23 23
2020 FR-04 0 30 20 40 10 0 0 30 50 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 12 18 21 22 25 0 1 31 48 114
2020 FR-01 9 18 18 30 24 0 0 27 55 33
2020 FR-02 15 17 24 12 32 0 0 32 44 41
2020 FR-03 4 26 17 26 22 0 4 32 50 23
2020 FR-04 30 20 10 20 20 0 0 50 40 10
2019 FR 8 14 18 16 43 0 0 23 59 132
2019 FR-01 5 11 23 14 48 0 0 16 61 44
2019 FR-02 12 21 12 21 33 0 0 33 55 42
2019 FR-03 4 16 20 8 52 0 0 20 60 25
2019 FR-04 14 7 14 14 50 0 0 21 64 14
2018 FR 11 13 14 19 44 0 0 23 63 112
2018 FR-01 2 10 20 17 51 0 0 12 68 41
2018 FR-02 19 19 16 13 34 0 0 38 47 32
2018 FR-03 11 6 11 33 39 0 0 17 72 18
2017 FR 11 13 16 20 38 0 0 25 59 144
2017 FR-01 9 13 19 18 41 0 0 22 59 64
2017 FR-02 6 9 9 29 47 0 0 15 76 35
2017 FR-03 17 19 19 13 30 0 2 37 44 28

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 22 31 28 10 8 0 1 54 18 115
2020 FR-01 33 24 30 6 6 0 0 58 12 33
2020 FR-02 14 43 26 10 7 0 0 57 17 42
2020 FR-03 17 22 30 17 9 0 4 41 27 23
2020 FR-04 30 10 30 10 20 0 0 40 30 10
2019 FR 24 38 20 11 6 0 0 63 18 131
2019 FR-01 30 45 16 5 5 0 0 75 9 44
2019 FR-02 15 39 22 17 7 0 0 54 24 41
2019 FR-03 40 28 16 12 4 0 0 68 16 25
2019 FR-04 7 36 36 14 7 0 0 43 21 14
2018 FR 28 31 24 12 5 0 0 59 17 112
2018 FR-01 32 39 24 5 0 0 0 71 5 41
2018 FR-02 25 31 25 16 3 0 0 56 19 32
2018 FR-03 22 22 39 6 11 0 0 44 17 18
2017 FR 38 33 18 6 5 0 0 71 10 144
2017 FR-01 53 30 14 2 2 0 0 83 3 64
2017 FR-02 15 35 27 16 7 0 0 50 23 35
2017 FR-03 30 37 15 6 11 0 0 67 17 28

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 37 34 16 6 7 0 1 71 13 115
2020 FR-01 45 27 12 3 12 0 0 73 15 33
2020 FR-02 26 48 17 7 2 0 0 74 10 42
2020 FR-03 43 17 13 9 13 0 4 64 23 23
2020 FR-04 30 30 40 0 0 0 0 60 0 10
2019 FR 35 28 20 8 5 0 4 66 13 131
2019 FR-01 43 30 11 2 7 0 7 78 10 44
2019 FR-02 24 24 34 12 5 0 0 49 17 41
2019 FR-03 40 24 16 8 4 0 8 70 13 25
2019 FR-04 29 36 21 14 0 0 0 64 14 14
2018 FR 37 37 14 5 4 0 4 77 9 111
2018 FR-01 43 40 13 0 0 0 5 87 0 40
2018 FR-02 25 47 16 9 0 0 3 74 10 32
2018 FR-03 33 39 17 0 11 0 0 72 11 18
2017 FR 51 28 10 5 5 0 1 80 10 144
2017 FR-01 65 22 8 0 3 0 2 89 3 64
2017 FR-02 32 30 18 10 7 0 3 64 18 35
2017 FR-03 38 32 9 14 8 0 0 70 21 28

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 19 19 28 10 20 0 3 40 32 115
2020 FR-01 30 6 36 12 15 0 0 36 27 33
2020 FR-02 14 24 33 7 19 0 2 39 27 42
2020 FR-03 13 30 13 17 22 0 4 45 41 23
2020 FR-04 30 10 20 0 30 0 10 44 33 10
2019 FR 23 26 19 15 17 0 0 49 32 132
2019 FR-01 34 30 23 0 14 0 0 64 14 44
2019 FR-02 17 29 17 21 17 0 0 45 38 42
2019 FR-03 24 16 16 28 16 0 0 40 44 25
2019 FR-04 21 29 7 21 21 0 0 50 43 14
2018 FR 26 24 20 14 15 0 1 50 30 112
2018 FR-01 29 29 27 7 7 0 0 59 15 41
2018 FR-02 25 22 22 13 19 0 0 47 31 32
2018 FR-03 22 33 6 33 6 0 0 56 39 18
2017 FR 24 28 19 15 13 0 1 52 28 144
2017 FR-01 34 28 14 14 9 0 0 62 24 64
2017 FR-02 15 27 19 15 22 0 3 43 38 35
2017 FR-03 15 28 26 17 11 0 2 44 29 28

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 46 33 12 3 4 0 2 81 6 114
2020 FR-01 42 33 15 6 3 0 0 76 9 33
2020 FR-02 57 31 7 0 2 0 2 90 2 42
2020 FR-03 35 35 17 4 4 0 4 73 9 23
2020 FR-04 60 30 0 0 10 0 0 90 10 10
2019 FR 45 24 18 3 7 0 2 71 10 132
2019 FR-01 43 30 18 0 7 0 2 74 7 44
2019 FR-02 48 26 19 2 5 0 0 74 7 42
2019 FR-03 44 24 16 0 12 0 4 71 13 25
2019 FR-04 64 0 7 14 7 0 7 69 23 14
2018 FR 51 19 15 6 5 0 3 72 12 111
2018 FR-01 56 22 12 5 5 0 0 78 10 41
2018 FR-02 65 16 10 10 0 0 0 81 10 31
2018 FR-03 44 17 22 6 6 0 6 65 12 18
2017 FR 54 24 13 3 4 0 3 80 7 142
2017 FR-01 58 21 12 3 5 0 2 80 8 63
2017 FR-02 45 28 18 3 3 0 3 75 6 34
2017 FR-03 53 29 11 0 0 0 7 88 0 28

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 33 29 23 4 9 0 3 63 13 115
2020 FR-01 27 21 27 9 12 0 3 50 22 33
2020 FR-02 36 36 17 5 5 0 2 73 10 42
2020 FR-03 30 26 22 0 17 0 4 59 18 23
2020 FR-04 40 30 30 0 0 0 0 70 0 10
2019 FR 34 25 23 8 8 1 1 60 16 131
2019 FR-01 32 25 23 9 9 2 0 58 19 44
2019 FR-02 37 24 27 5 7 0 0 61 12 41
2019 FR-03 40 24 24 4 8 0 0 64 12 25
2019 FR-04 36 29 7 21 0 0 7 69 23 14
2018 FR 37 27 16 12 7 1 1 65 19 112
2018 FR-01 41 27 12 10 7 2 0 70 18 41
2018 FR-02 41 22 25 3 9 0 0 63 13 32
2018 FR-03 33 28 17 11 6 0 6 65 18 18
2017 FR 44 29 17 8 1 1 0 73 9 141
2017 FR-01 45 31 16 8 0 0 0 76 8 62
2017 FR-02 27 30 31 4 6 3 0 58 10 35
2017 FR-03 57 17 12 12 0 0 2 76 12 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 29 30 23 9 3 1 5 62 13 115
2020 FR-01 21 30 33 9 3 0 3 53 13 33
2020 FR-02 36 24 17 12 7 2 2 63 20 42
2020 FR-03 30 35 22 4 0 0 9 71 5 23
2020 FR-04 30 20 30 10 0 0 10 56 11 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 20 33 23 11 10 1 2 55 22 114
2020 FR-01 12 45 21 15 6 0 0 58 21 33
2020 FR-02 27 27 17 15 10 2 2 56 26 41
2020 FR-03 17 26 30 9 13 0 4 45 23 23
2020 FR-04 10 40 30 0 20 0 0 50 20 10
2019 FR 23 28 25 10 14 1 1 51 24 133
2019 FR-01 23 25 23 11 16 0 2 49 28 44
2019 FR-02 26 31 19 7 14 2 0 59 22 42
2019 FR-03 15 31 31 12 12 0 0 46 23 26
2019 FR-04 14 14 43 14 14 0 0 29 29 14
2018 FR 29 24 17 14 14 1 0 54 29 112
2018 FR-01 29 22 12 17 20 0 0 51 37 41
2018 FR-02 25 28 25 13 6 3 0 55 19 32
2018 FR-03 28 17 22 6 28 0 0 44 33 18
2017 FR 41 26 17 11 4 1 0 67 15 141
2017 FR-01 42 26 18 11 3 0 0 68 15 62
2017 FR-02 27 25 24 16 6 3 0 53 23 35
2017 FR-03 50 31 8 6 4 0 2 82 10 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 21 30 23 15 10 1 1 51 25 115
2020 FR-01 24 18 27 24 6 0 0 42 30 33
2020 FR-02 24 31 21 14 7 2 0 56 22 42
2020 FR-03 17 30 22 4 22 0 4 50 27 23
2020 FR-04 10 50 30 0 10 0 0 60 10 10
2019 FR 22 30 23 11 11 2 1 53 23 132
2019 FR-01 25 27 23 11 9 2 2 55 21 44
2019 FR-02 20 37 22 10 10 2 0 58 20 41
2019 FR-03 19 35 23 8 15 0 0 54 23 26
2019 FR-04 21 7 36 14 21 0 0 29 36 14
2018 FR 25 31 18 11 14 0 1 57 25 112
2018 FR-01 22 32 22 12 12 0 0 54 24 41
2018 FR-02 28 31 22 6 9 0 3 61 16 32
2018 FR-03 17 33 6 17 28 0 0 50 44 18
2017 FR 35 29 15 13 7 1 1 65 20 140
2017 FR-01 44 25 15 12 5 0 0 69 17 61
2017 FR-02 32 24 10 22 9 3 0 58 32 35
2017 FR-03 28 37 18 6 8 0 4 67 14 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 24 28 22 12 11 1 2 54 24 115
2020 FR-01 18 30 24 18 6 0 3 50 25 33
2020 FR-02 31 21 24 12 10 2 0 54 22 42
2020 FR-03 13 30 26 4 22 0 4 45 27 23
2020 FR-04 30 40 10 0 20 0 0 70 20 10
2019 FR 30 26 25 7 12 0 0 56 19 132
2019 FR-01 27 30 30 2 11 0 0 57 14 44
2019 FR-02 40 17 26 2 14 0 0 57 17 42
2019 FR-03 24 36 16 16 8 0 0 60 24 25
2019 FR-04 14 14 36 14 21 0 0 29 36 14
2018 FR 32 22 13 14 19 0 0 54 33 111
2018 FR-01 37 20 10 12 22 0 0 56 34 41
2018 FR-02 29 29 23 13 6 0 0 58 19 31
2018 FR-03 28 17 6 17 33 0 0 44 50 18
2017 FR 39 31 10 10 8 1 1 72 18 141
2017 FR-01 45 29 6 11 6 0 2 75 18 62
2017 FR-02 34 27 15 10 12 3 0 62 23 35
2017 FR-03 35 37 12 8 8 0 0 72 16 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 25 31 11 13 17 2 1 58 31 114
2020 FR-01 18 36 18 15 12 0 0 55 27 33
2020 FR-02 37 22 12 7 17 5 0 62 26 41
2020 FR-03 9 30 9 22 26 0 4 41 50 23
2020 FR-04 30 30 0 20 20 0 0 60 40 10
2019 FR 35 21 15 12 15 0 1 57 28 131
2019 FR-01 36 19 21 12 12 0 0 55 24 42
2019 FR-02 43 19 12 10 17 0 0 62 26 42
2019 FR-03 23 31 12 15 19 0 0 54 35 26
2019 FR-04 14 21 14 21 21 0 7 38 46 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 41 26 18 7 5 1 2 69 13 115
2020 FR-01 52 27 12 9 0 0 0 79 9 33
2020 FR-02 40 24 24 5 5 2 0 66 10 42
2020 FR-03 26 30 22 4 9 0 9 62 14 23
2020 FR-04 30 30 0 20 20 0 0 60 40 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 32 39 18 4 5 1 1 71 10 114
2020 FR-01 34 44 19 0 3 0 0 78 3 32
2020 FR-02 33 38 19 2 5 2 0 73 7 42
2020 FR-03 30 30 17 4 13 0 4 64 18 23
2020 FR-04 30 30 20 20 0 0 0 60 20 10
2019 FR 37 26 17 12 6 2 1 65 18 133
2019 FR-01 45 27 14 7 5 2 0 74 12 44
2019 FR-02 31 29 19 10 10 2 0 61 20 42
2019 FR-03 38 27 4 27 0 0 4 68 28 26
2019 FR-04 21 21 36 7 14 0 0 43 21 14
2018 FR 35 34 15 9 6 0 1 69 15 112
2018 FR-01 41 39 7 7 5 0 0 80 12 41
2018 FR-02 28 34 22 9 6 0 0 63 16 32
2018 FR-03 33 28 17 11 6 0 6 65 18 18
2017 FR 47 27 14 7 3 1 0 75 10 141
2017 FR-01 53 19 16 8 2 2 0 74 10 62
2017 FR-02 32 38 16 7 3 3 0 73 10 35
2017 FR-03 47 29 4 10 8 0 2 78 18 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 33 30 20 5 11 0 1 64 16 114
2020 FR-01 30 33 27 3 6 0 0 64 9 33
2020 FR-02 34 32 10 7 17 0 0 66 24 41
2020 FR-03 30 30 22 4 9 0 4 64 14 23
2020 FR-04 40 20 20 10 10 0 0 60 20 10
2019 FR 44 27 14 8 7 0 0 71 14 132
2019 FR-01 43 27 11 9 9 0 0 70 18 44
2019 FR-02 37 27 20 7 10 0 0 63 17 41
2019 FR-03 50 23 15 8 4 0 0 73 12 26
2019 FR-04 43 36 14 7 0 0 0 79 7 14
2018 FR 46 25 13 12 2 1 2 73 14 112
2018 FR-01 44 32 15 10 0 0 0 76 10 41
2018 FR-02 47 22 19 9 0 3 0 71 10 32
2018 FR-03 50 17 6 17 6 0 6 71 24 18
2017 FR 55 23 11 7 2 1 0 79 9 144
2017 FR-01 56 20 17 6 0 0 0 76 6 64
2017 FR-02 43 32 4 9 9 3 0 77 18 35
2017 FR-03 60 26 6 8 0 0 0 86 8 28

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 27 28 22 9 12 0 2 57 21 113
2020 FR-01 25 34 22 6 9 0 3 61 16 32
2020 FR-02 32 29 22 10 7 0 0 61 17 41
2020 FR-03 22 30 22 4 17 0 4 55 23 23
2020 FR-04 20 20 20 20 20 0 0 40 40 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 46 25 14 6 5 0 3 74 12 114
2020 FR-01 48 21 18 6 3 0 3 72 9 33
2020 FR-02 46 29 17 5 2 0 0 76 7 41
2020 FR-03 39 26 9 9 13 0 4 68 23 23
2020 FR-04 40 30 0 10 10 0 10 78 22 10
2019 FR 59 11 15 4 6 1 5 74 11 131
2019 FR-01 57 14 16 5 2 2 5 76 7 44
2019 FR-02 62 10 14 2 10 0 2 73 12 42
2019 FR-03 58 4 17 4 8 0 8 68 14 24
2019 FR-04 57 0 14 7 7 0 14 67 17 14
2018 FR 60 21 10 6 0 1 3 84 6 109
2018 FR-01 59 27 10 0 0 2 2 90 0 41
2018 FR-02 58 19 13 6 0 0 3 80 7 31
2018 FR-03 53 18 12 12 0 0 6 75 13 17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 59 15 5 6 13 0 1 75 19 111
2020 FR-01 55 9 12 9 15 0 0 64 24 33
2020 FR-02 60 23 5 3 10 0 0 83 13 40
2020 FR-03 64 18 0 0 14 0 5 86 14 22
2020 FR-04 60 10 0 10 20 0 0 70 30 10
2019 FR 56 15 10 5 13 0 1 72 18 131
2019 FR-01 57 7 18 7 11 0 0 64 18 44
2019 FR-02 55 21 10 2 12 0 0 76 14 42
2019 FR-03 63 17 0 4 13 0 4 83 17 24
2019 FR-04 50 14 7 7 21 0 0 64 29 14
2018 FR 53 17 13 5 10 1 2 72 16 112
2018 FR-01 51 12 15 7 12 2 0 65 20 41
2018 FR-02 53 25 19 3 0 0 0 78 3 32
2018 FR-03 50 17 6 6 17 0 6 71 24 18
2017 FR 66 13 10 3 5 2 0 82 8 144
2017 FR-01 61 14 14 2 6 3 0 77 8 64
2017 FR-02 72 15 6 3 1 3 0 90 4 35
2017 FR-03 72 11 4 4 8 0 2 85 12 28

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 54 26 13 5 2 0 1 81 6 111
2020 FR-01 58 24 18 0 0 0 0 82 0 33
2020 FR-02 50 28 15 5 3 0 0 78 8 40
2020 FR-03 73 23 0 0 0 0 5 100 0 22
2019 FR 44 30 15 5 5 0 1 74 10 130
2019 FR-01 36 32 23 2 7 0 0 68 9 44
2019 FR-02 51 24 15 2 7 0 0 76 10 41
2019 FR-03 46 38 8 4 0 0 4 87 4 24
2019 FR-04 29 43 7 14 7 0 0 71 21 14
2018 FR 47 25 21 4 2 0 2 74 5 112
2018 FR-01 46 24 20 5 2 0 2 73 8 41
2018 FR-02 56 16 25 0 0 0 3 74 0 32
2018 FR-03 33 28 33 6 0 0 0 61 6 18
2017 FR 49 33 9 7 2 1 0 82 9 141
2017 FR-01 47 30 11 10 2 0 0 78 11 63
2017 FR-02 54 33 3 6 0 3 0 91 6 34
2017 FR-03 48 36 8 4 4 0 2 85 8 28

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 37 23 12 7 19 1 1 61 26 113
2020 FR-01 30 33 12 9 15 0 0 64 24 33
2020 FR-02 44 15 10 10 20 2 0 60 30 41
2020 FR-03 22 26 22 0 26 0 4 50 27 23
2020 FR-04 60 10 0 10 20 0 0 70 30 10
2019 FR 43 18 15 8 15 1 1 61 24 131
2019 FR-01 41 11 20 14 11 2 0 53 26 44
2019 FR-02 55 17 12 2 14 0 0 71 17 42
2019 FR-03 33 25 13 8 17 0 4 61 26 24
2019 FR-04 29 21 14 7 29 0 0 50 36 14
2018 FR 38 24 13 9 14 0 2 63 24 112
2018 FR-01 32 22 20 7 17 0 2 55 25 41
2018 FR-02 50 16 9 13 9 0 3 68 23 32
2018 FR-03 39 22 6 11 22 0 0 61 33 18
2017 FR 43 26 14 8 8 1 0 70 16 143
2017 FR-01 39 24 16 10 11 0 0 63 21 63
2017 FR-02 41 34 9 9 4 3 0 77 13 35
2017 FR-03 42 24 17 8 8 0 2 67 15 28

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 60 21 6 2 3 0 9 88 5 114
2020 FR-01 70 6 9 0 0 0 15 89 0 33
2020 FR-02 63 22 2 0 2 0 10 95 3 41
2020 FR-03 57 39 0 0 0 0 4 100 0 23
2020 FR-04 30 30 20 10 10 0 0 60 20 10
2019 FR 56 21 8 3 3 0 9 85 7 130
2019 FR-01 66 16 5 0 0 0 14 95 0 44
2019 FR-02 60 19 7 0 5 0 10 87 5 42
2019 FR-03 61 26 9 0 0 0 4 91 0 23
2019 FR-04 21 43 0 29 0 0 7 69 31 14
2018 FR 60 17 1 4 3 0 16 91 8 109
2018 FR-01 68 5 3 3 0 0 23 94 3 40
2018 FR-02 68 13 0 0 0 0 19 100 0 31
2018 FR-03 53 35 0 6 6 0 0 88 12 17
2017 FR 59 22 7 1 1 1 8 89 3 144
2017 FR-01 67 13 8 2 0 0 11 89 2 64
2017 FR-02 59 18 3 3 3 3 12 90 7 35
2017 FR-03 57 36 4 0 0 0 3 96 0 28

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 51 24 13 8 4 0 1 75 12 114
2020 FR-01 59 16 13 6 6 0 0 75 13 32
2020 FR-02 55 26 12 5 2 0 0 81 7 42
2020 FR-03 39 30 13 13 0 0 4 73 14 23
2020 FR-04 50 10 20 10 10 0 0 60 20 10
2019 FR 65 21 8 2 3 0 2 88 5 130
2019 FR-01 74 19 5 0 0 0 2 95 0 43
2019 FR-02 60 24 10 2 5 0 0 83 7 42
2019 FR-03 75 8 8 4 4 0 0 83 8 24
2019 FR-04 50 29 7 0 7 0 7 85 8 14
2018 FR 61 22 7 2 4 0 5 87 6 110
2018 FR-01 64 18 8 3 0 0 8 89 3 39
2018 FR-02 53 22 9 3 6 0 6 80 10 32
2018 FR-03 61 22 11 0 6 0 0 83 6 18
2017 FR 69 20 9 1 1 1 0 90 1 143
2017 FR-01 76 16 8 0 0 0 0 92 0 64
2017 FR-02 59 30 6 3 0 3 0 91 3 35
2017 FR-03 65 13 16 0 4 0 2 80 4 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 58 26 6 5 3 1 1 86 8 114
2020 FR-01 53 31 9 6 0 0 0 84 6 32
2020 FR-02 57 31 5 2 2 2 0 90 5 42
2020 FR-03 52 17 9 9 9 0 4 73 18 23
2020 FR-04 80 10 0 10 0 0 0 90 10 10
2019 FR 76 10 7 2 4 0 2 88 5 131
2019 FR-01 75 11 11 0 0 0 2 88 0 44
2019 FR-02 69 12 10 2 7 0 0 81 10 42
2019 FR-03 79 8 0 0 8 0 4 91 9 24
2019 FR-04 86 7 0 7 0 0 0 93 7 14
2018 FR 68 16 7 2 5 0 2 86 6 111
2018 FR-01 58 20 13 3 5 0 3 79 8 40
2018 FR-02 69 13 9 3 3 0 3 84 6 32
2018 FR-03 78 17 0 0 6 0 0 94 6 18
2017 FR 61 27 5 3 2 1 0 89 5 144
2017 FR-01 60 25 8 6 2 0 0 85 7 64
2017 FR-02 60 31 0 3 3 3 0 94 6 35
2017 FR-03 64 26 4 0 4 0 2 92 4 28

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 51 25 17 4 2 1 1 78 5 114
2020 FR-01 75 3 22 0 0 0 0 78 0 32
2020 FR-02 38 36 17 5 2 2 0 76 7 42
2020 FR-03 39 35 13 4 4 0 4 77 9 23
2020 FR-04 60 30 0 10 0 0 0 90 10 10
2019 FR 55 20 17 2 5 0 2 76 7 130
2019 FR-01 55 23 11 5 5 0 2 79 9 44
2019 FR-02 48 24 24 0 5 0 0 71 5 42
2019 FR-03 67 8 13 4 4 0 4 78 9 24
2019 FR-04 62 31 0 0 8 0 0 92 8 13
2018 FR 48 28 14 5 5 0 1 77 9 109
2018 FR-01 46 28 13 5 5 0 3 76 11 39
2018 FR-02 35 32 23 6 3 0 0 68 10 31
2018 FR-03 56 33 11 0 0 0 0 89 0 18
2017 FR 51 27 16 5 0 1 0 79 5 144
2017 FR-01 53 24 16 8 0 0 0 76 8 64
2017 FR-02 31 49 15 3 0 3 0 82 3 35
2017 FR-03 64 15 19 0 0 0 2 81 0 28

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 12 39 24 13 10 0 1 52 24 115
2020 FR-01 12 39 30 9 9 0 0 52 18 33
2020 FR-02 7 38 26 12 17 0 0 45 29 42
2020 FR-03 26 48 17 4 0 0 4 77 5 23
2020 FR-04 0 50 10 20 20 0 0 50 40 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 9 31 37 14 8 1 1 40 22 114
2020 FR-01 15 33 36 9 6 0 0 48 15 33
2020 FR-02 7 27 39 17 7 2 0 35 25 41
2020 FR-03 9 35 26 9 17 0 4 45 27 23
2020 FR-04 0 20 40 40 0 0 0 20 40 10
2019 FR 19 25 27 17 12 0 0 44 29 131
2019 FR-01 21 19 33 21 7 0 0 40 28 43
2019 FR-02 17 31 29 10 14 0 0 48 24 42
2019 FR-03 24 36 8 20 12 0 0 60 32 25
2019 FR-04 21 14 29 14 21 0 0 36 36 14
2018 FR 18 27 27 21 6 1 0 45 27 111
2018 FR-01 18 30 23 25 5 0 0 48 30 40
2018 FR-02 16 31 38 13 0 3 0 48 13 32
2018 FR-03 22 22 11 28 17 0 0 44 44 18
2017 FR 18 32 30 12 6 1 1 51 18 144
2017 FR-01 15 39 30 8 6 0 2 55 14 64
2017 FR-02 15 18 43 19 3 0 3 33 23 35
2017 FR-03 26 27 20 15 8 4 0 55 24 28

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 15 14 37 24 9 0 1 33 29 115
2020 FR-01 9 9 39 27 15 0 0 42 18 33
2020 FR-02 14 19 31 29 7 0 0 36 33 42
2020 FR-03 26 4 35 22 9 0 4 32 32 23
2020 FR-04 20 30 40 10 0 0 0 10 50 10
2019 FR 18 16 34 22 10 0 0 32 34 131
2019 FR-01 16 20 25 27 11 0 0 39 36 44
2019 FR-02 13 13 40 28 8 0 0 35 25 40
2019 FR-03 23 8 35 19 15 0 0 35 31 26
2019 FR-04 29 21 36 7 7 0 0 14 50 14
2018 FR 11 19 32 20 18 1 0 38 30 107
2018 FR-01 10 18 33 18 21 0 0 38 28 39
2018 FR-02 3 16 35 23 19 3 0 43 20 31
2018 FR-03 31 19 25 6 19 0 0 25 50 16
2017 FR 9 10 34 28 17 0 2 46 20 143
2017 FR-01 6 13 31 31 17 0 2 49 19 64
2017 FR-02 7 9 38 24 15 0 6 42 18 34
2017 FR-03 11 13 28 21 26 0 0 48 24 28
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 59 26 13 2 31 69 115
2020 FR-01 64 12 21 3 16 84 33
2020 FR-02 57 24 19 0 29 71 42
2020 FR-03 70 26 0 4 27 73 23
2020 FR-04 30 70 0 0 70 30 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FR 32 68 68
2020 FR-01 29 71 21
2020 FR-02 33 67 24
2020 FR-03 31 69 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 29 19 18 14 14 0 6 51 30 115
2020 FR-01 21 30 21 9 12 0 6 55 23 33
2020 FR-02 29 14 14 21 17 0 5 45 40 42
2020 FR-03 26 22 17 13 13 0 9 52 29 23
2020 FR-04 50 0 30 0 20 0 0 50 20 10
2019 FR 36 17 12 10 19 1 5 56 31 131
2019 FR-01 28 23 14 12 16 0 7 55 30 43
2019 FR-02 34 15 12 17 20 2 0 50 38 41
2019 FR-03 31 12 19 0 27 0 12 48 30 26
2019 FR-04 57 14 0 7 14 0 7 77 23 14
2018 FR 38 11 16 12 17 1 5 52 31 111
2018 FR-01 27 12 17 15 22 0 7 42 39 41
2018 FR-02 38 13 22 9 13 3 3 53 23 32
2018 FR-03 41 6 12 12 24 0 6 50 38 17

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 3 22 16 22 31 1 4 27 56 68
2020 FR-01 10 24 19 19 24 0 5 35 45 21
2020 FR-02 0 17 13 25 42 4 0 17 70 24
2020 FR-03 0 31 6 31 31 0 0 31 63 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FR 0 21 18 21 37 0 4 22 60 68
2020 FR-01 0 24 19 19 29 0 10 26 53 21
2020 FR-02 0 13 17 17 50 0 4 13 70 24
2020 FR-03 0 25 19 25 31 0 0 25 56 16
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