2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - FO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 30 52 4 4 10 0 0 82 14 41
2020 FO-02 31 42 6 7 13 0 0 73 20 23
2020 FO-03 24 76 0 0 0 0 0 100 0 13
2019 FO 48 41 7 2 2 0 0 89 4 46
2019 FO-02 52 36 9 0 4 0 0 87 4 25
2019 FO-03 27 59 7 7 0 0 0 86 7 15
2018 FO 31 58 8 0 4 0 0 88 4 46
2018 FO-02 32 51 11 0 6 0 0 82 6 24
2018 FO-03 31 69 0 0 0 0 0 100 0 15
2017 FO 39 41 10 8 3 0 0 79 11 46
2017 FO-02 38 44 10 4 4 0 0 82 8 33
2014 FO 37 37 6 14 4 3 0 76 18 64
2014 FO-02 33 35 7 19 7 0 0 67 26 34
2014 FO-03 60 29 6 6 0 0 0 88 6 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 43 31 4 10 12 0 0 74 22 41
2020 FO-02 48 25 0 10 17 0 0 73 27 23
2020 FO-03 32 40 14 14 0 0 0 72 14 13
2019 FO 39 40 11 6 4 0 0 79 10 46
2019 FO-02 39 38 16 4 4 0 0 76 7 25
2019 FO-03 34 52 7 7 0 0 0 86 7 15
2018 FO 30 53 9 2 5 0 0 83 8 45
2018 FO-02 34 37 14 4 10 0 0 71 14 23
2018 FO-03 38 62 0 0 0 0 0 100 0 15
2017 FO 34 39 6 10 11 0 0 73 21 46
2017 FO-02 34 38 8 6 14 0 0 72 20 33

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 64 31 0 5 0 0 0 95 5 38
2020 FO-02 70 22 0 7 0 0 0 93 7 22
2020 FO-03 48 52 0 0 0 0 0 100 0 12
2019 FO 62 30 3 2 2 0 0 92 4 46
2019 FO-02 58 32 6 0 4 0 0 90 4 25
2019 FO-03 61 32 0 7 0 0 0 93 7 15
2018 FO 45 50 5 0 0 0 0 95 0 46
2018 FO-02 46 48 6 0 0 0 0 94 0 24
2018 FO-03 43 57 0 0 0 0 0 100 0 15
2017 FO 57 32 7 5 0 0 0 89 5 46
2017 FO-02 57 37 6 0 0 0 0 94 0 33
2014 FO 64 21 3 8 1 3 0 88 10 63
2014 FO-02 58 23 2 15 2 0 0 81 17 33
2014 FO-03 77 17 6 0 0 0 0 94 0 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 47 43 4 4 0 2 0 92 5 41
2020 FO-02 52 38 3 7 0 0 0 90 7 23
2020 FO-03 38 54 8 0 0 0 0 92 0 13
2019 FO 51 34 14 0 2 0 0 84 2 46
2019 FO-02 53 27 16 0 4 0 0 80 4 25
2019 FO-03 34 52 14 0 0 0 0 86 0 15
2018 FO 47 46 7 0 0 0 0 93 0 46
2018 FO-02 52 38 10 0 0 0 0 90 0 24
2018 FO-03 38 62 0 0 0 0 0 100 0 15
2017 FO 49 38 5 5 3 0 0 87 8 46
2017 FO-02 52 40 4 0 4 0 0 92 4 33
2014 FO 51 22 11 5 8 3 0 76 13 64
2014 FO-02 43 21 11 9 14 0 0 65 24 34
2014 FO-03 77 18 6 0 0 0 0 94 0 16

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 51 24 14 3 8 0 0 75 12 40
2020 FO-02 61 11 11 3 14 0 0 72 16 22
2020 FO-03 24 52 24 0 0 0 0 76 0 13
2019 FO 38 29 18 7 8 0 0 67 15 46
2019 FO-02 35 32 13 10 10 0 0 67 20 25
2019 FO-03 34 26 33 0 7 0 0 61 7 15
2018 FO 27 43 21 8 0 0 0 71 8 45
2018 FO-02 24 41 20 14 0 0 0 66 14 23
2018 FO-03 26 60 14 0 0 0 0 86 0 15
2017 FO 40 33 19 4 3 0 0 73 8 46
2017 FO-02 46 32 14 3 4 0 0 78 7 33
2014 FO 30 30 18 4 12 4 2 64 17 64
2014 FO-02 23 25 23 2 21 2 3 50 25 34
2014 FO-03 43 39 12 6 0 0 0 82 6 16

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 45 28 11 8 8 0 0 73 16 41
2020 FO-02 55 11 11 10 13 0 0 66 23 23
2020 FO-03 24 60 16 0 0 0 0 84 0 13
2019 FO 30 38 16 9 8 0 0 67 17 46
2019 FO-02 34 36 10 10 10 0 0 70 20 25
2019 FO-03 14 47 33 0 7 0 0 61 7 15
2018 FO 25 40 32 3 0 0 0 65 3 44
2018 FO-02 24 45 31 0 0 0 0 69 0 22
2018 FO-03 26 37 28 9 0 0 0 63 9 15
2017 FO 43 32 21 4 0 0 0 75 4 46
2017 FO-02 50 30 16 3 0 0 0 80 3 33
2014 FO 29 29 20 6 12 4 0 61 19 64
2014 FO-02 21 25 25 9 17 3 0 47 26 34
2014 FO-03 43 39 12 0 6 0 0 82 6 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 41 20 15 15 10 0 0 60 25 41
2020 FO-02 52 7 7 18 16 0 0 59 34 23
2020 FO-03 16 38 38 8 0 0 0 54 8 13
2019 FO 23 32 24 8 12 2 0 56 20 46
2019 FO-02 14 28 31 10 17 0 0 42 27 25
2019 FO-03 27 33 19 7 7 7 0 65 15 15
2018 FO 30 30 27 4 2 6 0 65 7 44
2018 FO-02 28 21 33 4 4 10 0 55 8 23
2018 FO-03 33 39 21 7 0 0 0 72 7 15
2017 FO 41 21 21 17 0 1 0 62 17 46
2017 FO-02 46 20 18 15 0 0 0 67 15 33
2014 FO 41 21 7 10 16 6 0 66 27 64
2014 FO-02 30 21 9 9 28 3 0 52 38 34
2014 FO-03 66 26 0 8 0 0 0 92 8 16
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 56 32 2 8 0 0 2 90 8 41
2020 FO-02 55 31 4 10 0 0 0 87 10 23
2020 FO-03 56 38 0 0 0 0 6 100 0 13
2019 FO 40 39 15 4 2 0 0 79 6 46
2019 FO-02 26 47 16 7 4 0 0 73 10 25
2019 FO-03 67 27 5 0 0 0 0 95 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 41 36 8 11 0 4 0 80 11 41
2020 FO-02 45 38 11 6 0 0 0 83 6 23
2020 FO-03 24 46 6 16 0 8 0 76 17 13
2019 FO 39 32 13 6 10 0 0 72 15 46
2019 FO-02 39 28 13 7 14 0 0 67 21 25
2019 FO-03 41 45 14 0 0 0 0 86 0 15
2018 FO 50 40 11 0 0 0 0 89 0 46
2018 FO-02 57 33 10 0 0 0 0 90 0 24
2018 FO-03 39 54 7 0 0 0 0 93 0 15
2017 FO 54 30 9 6 0 0 0 85 6 46
2017 FO-02 60 26 5 8 0 0 0 86 8 33
2014 FO 42 26 4 14 11 4 0 70 25 64
2014 FO-02 42 23 4 14 14 2 0 67 29 34
2014 FO-03 48 32 8 12 0 0 0 80 12 16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 59 22 11 6 2 0 0 81 8 41
2020 FO-02 55 24 11 10 0 0 0 79 10 23
2020 FO-03 64 20 16 0 0 0 0 84 0 13
2019 FO 49 32 8 3 8 0 0 81 11 46
2019 FO-02 56 21 7 3 14 0 0 76 17 25
2019 FO-03 41 52 7 0 0 0 0 93 0 15
2018 FO 60 31 9 0 0 0 0 91 0 45
2018 FO-02 69 21 10 0 0 0 0 90 0 23
2018 FO-03 53 47 0 0 0 0 0 100 0 15
2017 FO 58 27 15 0 0 0 0 85 0 46
2017 FO-02 62 24 14 0 0 0 0 86 0 33
2014 FO 39 28 11 5 14 3 0 68 20 64
2014 FO-02 39 23 7 9 21 0 0 62 31 34
2014 FO-03 49 31 14 0 6 0 0 80 6 16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 34 24 16 12 2 13 0 66 16 41
2020 FO-02 37 11 18 17 3 14 0 56 23 23
2020 FO-03 16 46 16 6 0 16 0 74 7 13
2019 FO 18 54 15 4 0 9 0 79 4 46
2019 FO-02 14 59 19 4 0 4 0 76 4 25
2019 FO-03 20 52 7 0 0 20 0 91 0 15
2018 FO 32 43 16 2 2 5 0 79 4 46
2018 FO-02 31 47 15 0 4 4 0 81 4 24
2018 FO-03 35 28 21 7 0 9 0 69 8 15
2017 FO 34 36 19 5 5 2 0 71 10 46
2017 FO-02 36 38 14 6 4 2 0 75 10 33
2014 FO 33 25 10 10 10 10 1 66 23 64
2014 FO-02 26 21 9 19 14 9 2 53 37 34
2014 FO-03 38 40 5 0 6 11 0 88 7 16

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 36 24 24 2 14 0 0 60 16 41
2020 FO-02 48 7 22 4 19 0 0 55 23 23
2020 FO-03 8 62 30 0 0 0 0 70 0 13
2019 FO 18 35 29 10 8 0 0 53 18 46
2019 FO-02 14 35 27 10 14 0 0 49 24 25
2019 FO-03 14 40 40 7 0 0 0 54 7 15
2018 FO 32 36 22 8 2 0 0 68 10 46
2018 FO-02 27 37 32 0 4 0 0 65 4 24
2018 FO-03 28 37 7 28 0 0 0 65 28 15
2017 FO 26 39 22 6 6 0 0 65 13 46
2017 FO-02 28 42 20 4 6 0 0 69 10 33
2014 FO 22 35 17 13 10 4 0 59 24 63
2014 FO-02 12 33 18 21 14 2 0 46 36 34
2014 FO-03 34 42 12 6 6 0 0 75 12 15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 29 24 24 7 12 5 0 55 20 40
2020 FO-02 35 24 14 7 19 0 0 59 27 23
2020 FO-03 9 33 33 9 0 17 0 50 11 12
2019 FO 8 41 21 19 10 0 0 50 29 45
2019 FO-02 11 36 24 11 18 0 0 47 29 24
2019 FO-03 7 47 19 27 0 0 0 54 27 15
2018 FO 19 33 17 21 8 2 0 53 30 45
2018 FO-02 18 33 23 14 10 3 0 52 24 24
2018 FO-03 23 33 7 30 7 0 0 56 37 15
2017 FO 22 31 33 5 10 0 0 53 14 46
2017 FO-02 26 30 30 4 10 0 0 56 14 33
2014 FO 15 30 16 21 9 9 0 49 33 64
2014 FO-02 5 33 11 30 12 9 0 42 46 34
2014 FO-03 26 34 23 6 6 6 0 63 12 16

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 34 27 9 11 14 4 0 64 26 41
2020 FO-02 38 21 11 7 23 0 0 59 30 23
2020 FO-03 16 44 8 16 0 16 0 71 19 13
2019 FO 8 38 23 17 14 0 0 46 31 46
2019 FO-02 10 39 23 4 24 0 0 49 28 25
2019 FO-03 7 32 21 41 0 0 0 39 41 15
2018 FO 10 28 38 21 4 0 0 38 24 46
2018 FO-02 0 30 47 17 6 0 0 30 23 24
2018 FO-03 30 7 26 37 0 0 0 36 37 15
2017 FO 24 33 13 18 12 0 0 57 30 45
2017 FO-02 27 33 15 13 13 0 0 60 26 32
2014 FO 19 26 13 24 13 5 0 47 38 64
2014 FO-02 9 30 7 32 17 5 0 42 51 34
2014 FO-03 26 34 22 12 6 0 0 60 18 16
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 24 44 7 14 12 0 0 68 26 41
2020 FO-02 21 46 4 13 17 0 0 66 30 23
2020 FO-03 24 40 16 20 0 0 0 64 20 13
2019 FO 29 42 14 14 2 0 0 71 16 46
2019 FO-02 28 45 10 13 4 0 0 73 17 25
2019 FO-03 34 32 20 14 0 0 0 66 14 15
2018 FO 12 58 21 4 5 0 0 71 9 46
2018 FO-02 14 47 24 6 9 0 0 61 15 24
2018 FO-03 14 72 14 0 0 0 0 86 0 15
2017 FO 25 42 13 11 9 0 0 67 21 46
2017 FO-02 24 43 8 12 12 0 0 68 24 33
2014 FO 25 34 10 15 13 3 1 61 29 64
2014 FO-02 26 22 9 24 17 0 2 49 42 34
2014 FO-03 26 62 12 0 0 0 0 88 0 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 28 45 17 10 0 0 0 73 10 41
2020 FO-02 32 35 18 16 0 0 0 66 16 23
2020 FO-03 22 62 16 0 0 0 0 84 0 13
2019 FO 30 52 7 11 0 0 0 82 11 46
2019 FO-02 35 49 9 7 0 0 0 84 7 25
2019 FO-03 14 59 7 20 0 0 0 73 20 15
2018 FO 40 45 9 2 4 0 0 86 6 45
2018 FO-02 57 26 10 0 6 0 0 84 6 23
2018 FO-03 19 69 5 7 0 0 0 88 7 15
2017 FO 31 58 7 2 2 0 0 89 3 46
2017 FO-02 32 60 4 2 2 0 0 92 4 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 36 39 8 11 3 0 2 77 15 41
2020 FO-02 41 35 4 14 3 0 4 79 18 23
2020 FO-03 16 56 14 8 6 0 0 72 14 13
2019 FO 34 37 15 11 2 0 0 71 14 46
2019 FO-02 26 38 16 17 4 0 0 64 21 25
2019 FO-03 48 39 14 0 0 0 0 86 0 15
2018 FO 55 28 15 1 1 0 0 82 3 46
2018 FO-02 61 21 16 0 3 0 0 82 3 24
2018 FO-03 48 38 14 0 0 0 0 86 0 15
2017 FO 39 44 11 0 6 0 0 83 6 46
2017 FO-02 48 36 8 0 8 0 0 84 8 33
2014 FO 38 27 12 8 12 3 0 67 20 64
2014 FO-02 35 23 14 11 17 0 0 58 28 34
2014 FO-03 49 43 8 0 0 0 0 92 0 16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 30 40 13 8 10 0 0 69 18 41
2020 FO-02 30 32 14 10 13 0 0 63 23 23
2020 FO-03 40 46 8 0 6 0 0 86 6 13
2019 FO 27 44 11 10 8 0 0 72 17 46
2019 FO-02 22 42 16 7 13 0 0 64 20 25
2019 FO-03 27 54 5 14 0 0 0 81 14 15
2018 FO 25 60 10 5 0 0 0 85 5 45
2018 FO-02 21 66 13 0 0 0 0 87 0 23
2018 FO-03 38 55 0 7 0 0 0 93 7 15
2017 FO 48 28 11 6 6 0 0 76 13 45
2017 FO-02 52 21 10 8 8 0 0 73 17 32
2014 FO 28 43 9 12 5 0 4 73 18 64
2014 FO-02 19 48 8 16 7 0 2 68 24 34
2014 FO-03 43 45 6 6 0 0 0 88 6 16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 43 29 20 6 2 0 0 72 8 41
2020 FO-02 45 25 20 10 0 0 0 70 10 23
2020 FO-03 32 48 20 0 0 0 0 80 0 13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 21 18 26 15 20 0 0 39 35 41
2020 FO-02 27 14 25 7 27 0 0 41 34 23
2020 FO-03 16 24 30 30 0 0 0 40 30 13
2019 FO 11 26 33 21 7 2 0 38 28 44
2019 FO-02 3 21 43 25 8 0 0 24 33 24
2019 FO-03 20 32 20 20 7 0 0 52 27 15
2018 FO 9 36 34 17 4 0 0 45 21 46
2018 FO-02 3 34 37 24 3 0 0 36 26 24
2018 FO-03 12 43 28 7 9 0 0 56 16 15
2017 FO 25 27 26 11 11 0 0 52 22 46
2017 FO-02 30 27 20 10 14 0 0 57 24 33
2014 FO 14 33 18 12 14 8 1 51 29 64
2014 FO-02 17 20 25 14 19 5 0 39 35 34
2014 FO-03 6 57 11 12 6 8 0 69 19 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 12 17 18 32 19 0 2 30 52 41
2020 FO-02 19 10 18 31 22 0 0 29 53 23
2020 FO-03 0 32 16 30 14 0 8 35 48 13
2019 FO 12 14 18 30 19 0 6 28 52 46
2019 FO-02 4 14 16 38 25 0 3 18 66 25
2019 FO-03 20 20 25 20 14 0 0 41 34 15
2018 FO 7 29 13 29 21 0 2 36 51 46
2018 FO-02 0 16 12 35 37 0 0 16 72 24
2018 FO-03 10 50 14 21 0 0 5 63 22 15
2017 FO 8 23 16 25 19 0 9 34 49 46
2017 FO-02 8 22 16 17 25 0 12 34 48 33
2014 FO 11 14 13 12 36 9 5 29 56 64
2014 FO-02 11 7 14 7 47 5 9 21 63 34
2014 FO-03 6 19 18 18 26 14 0 29 50 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 47 30 6 6 4 0 6 82 11 41
2020 FO-02 52 31 0 4 7 0 6 88 12 23
2020 FO-03 30 40 14 8 0 0 8 76 9 13
2019 FO 53 21 10 4 2 4 6 82 7 46
2019 FO-02 59 18 10 0 0 7 7 88 0 25
2019 FO-03 33 34 13 14 7 0 0 67 20 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 39 24 13 16 2 2 5 67 19 41
2020 FO-02 45 18 11 17 3 4 4 67 21 23
2020 FO-03 24 32 16 20 0 0 8 61 22 13
2019 FO 38 18 25 8 2 2 8 62 10 46
2019 FO-02 38 18 25 10 0 3 6 61 11 25
2019 FO-03 39 26 34 0 0 0 0 66 0 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 69 11 0 10 6 0 5 83 17 41
2020 FO-02 66 7 0 16 7 0 4 76 24 23
2020 FO-03 78 14 0 0 0 0 8 100 0 13
2019 FO 85 4 0 4 0 4 4 96 4 46
2019 FO-02 76 7 0 4 0 7 7 96 4 25
2019 FO-03 100 0 0 0 0 0 0 100 0 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 66 24 4 2 0 0 5 94 2 40
2020 FO-02 69 24 4 0 0 0 4 96 0 22
2020 FO-03 70 16 0 6 0 0 8 93 7 13
2019 FO 83 4 2 0 2 4 6 96 2 46
2019 FO-02 80 3 4 0 0 7 7 96 0 25
2019 FO-03 94 6 0 0 0 0 0 100 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 20 51 10 2 14 2 0 73 17 41
2020 FO-02 22 48 10 0 20 0 0 70 20 23
2020 FO-03 16 62 6 8 0 8 0 85 9 13
2019 FO 34 37 13 7 8 0 0 71 16 45
2019 FO-02 36 29 15 6 14 0 0 65 20 25
2019 FO-03 27 52 14 7 0 0 0 80 7 15
2018 FO 29 47 10 14 0 0 0 76 14 46
2018 FO-02 31 51 9 10 0 0 0 81 10 24
2018 FO-03 28 37 7 28 0 0 0 65 28 15
2017 FO 31 46 6 7 8 0 2 79 15 45
2017 FO-02 34 48 6 0 10 0 2 83 10 33
2014 FO 24 36 10 12 13 3 2 63 26 64
2014 FO-02 23 27 12 17 19 0 2 51 36 34
2014 FO-03 38 51 0 0 6 0 5 94 6 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 33 30 13 11 12 2 0 64 23 41
2020 FO-02 32 31 14 6 17 0 0 63 23 23
2020 FO-03 32 38 6 16 0 8 0 76 18 13
2019 FO 43 24 21 4 8 0 0 67 12 46
2019 FO-02 39 27 16 3 14 0 0 67 17 25
2019 FO-03 47 19 27 7 0 0 0 66 7 15
2018 FO 33 42 15 10 0 0 0 75 10 46
2018 FO-02 37 41 13 9 0 0 0 78 9 24
2018 FO-03 28 35 21 16 0 0 0 63 16 15
2017 FO 39 31 9 10 11 0 0 70 21 46
2017 FO-02 46 24 8 10 12 0 0 70 22 33
2014 FO 33 38 7 9 11 3 0 73 20 64
2014 FO-02 23 37 9 12 19 0 0 60 31 34
2014 FO-03 61 34 0 6 0 0 0 94 6 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 17 50 15 2 14 2 0 68 16 41
2020 FO-02 21 46 13 0 17 4 0 69 17 23
2020 FO-03 16 54 24 6 0 0 0 70 6 13
2019 FO 27 32 22 10 6 2 0 61 16 45
2019 FO-02 29 34 20 7 10 0 0 63 17 25
2019 FO-03 15 34 29 15 0 7 0 53 16 14
2018 FO 16 36 33 15 0 0 0 53 15 45
2018 FO-02 20 33 23 24 0 0 0 54 24 23
2018 FO-03 12 44 37 7 0 0 0 56 7 15
2017 FO 34 34 11 9 10 0 2 70 19 46
2017 FO-02 38 30 10 12 8 0 2 69 20 33
2014 FO 22 37 15 4 18 3 1 62 22 64
2014 FO-02 14 32 18 5 29 0 2 47 35 34
2014 FO-03 43 37 14 0 6 0 0 80 6 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 21 46 18 4 11 0 0 67 15 41
2020 FO-02 24 46 14 0 16 0 0 70 16 23
2020 FO-03 16 54 16 14 0 0 0 70 14 13
2019 FO 10 45 27 4 10 4 0 57 15 46
2019 FO-02 7 42 30 0 14 7 0 53 15 25
2019 FO-03 7 54 26 7 7 0 0 60 14 15
2018 FO 7 60 25 5 3 0 0 67 8 46
2018 FO-02 6 68 20 6 0 0 0 74 6 24
2018 FO-03 5 59 26 0 9 0 0 64 9 15
2017 FO 14 46 25 6 10 0 0 59 16 46
2017 FO-02 16 43 23 6 12 0 0 58 18 33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 47 29 7 12 6 0 0 76 17 41
2020 FO-02 48 25 4 19 4 0 0 73 23 23
2020 FO-03 38 40 16 0 6 0 0 78 6 13
2019 FO 46 23 12 14 0 2 2 72 15 45
2019 FO-02 46 21 13 17 0 0 4 69 18 25
2019 FO-03 48 26 5 14 0 7 0 80 15 15
2018 FO 29 38 24 2 4 0 2 69 6 46
2018 FO-02 31 36 30 0 3 0 0 68 3 24
2018 FO-03 33 46 14 7 0 0 0 79 7 15
2017 FO 44 30 14 9 3 0 0 74 12 46
2017 FO-02 48 28 12 8 4 0 0 76 12 33
2014 FO 41 28 8 5 14 4 0 71 20 64
2014 FO-02 35 28 4 7 24 2 0 64 31 34
2014 FO-03 53 29 12 0 6 0 0 82 6 16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 35 48 11 2 4 0 0 82 7 41
2020 FO-02 34 48 11 0 7 0 0 82 7 23
2020 FO-03 36 40 16 8 0 0 0 76 8 13
2019 FO 35 32 22 4 4 0 2 69 8 46
2019 FO-02 40 29 21 7 3 0 0 69 10 25
2019 FO-03 7 45 34 0 7 0 7 56 7 15
2018 FO 35 35 26 4 0 0 0 70 4 46
2018 FO-02 44 17 35 4 0 0 0 61 4 24
2018 FO-03 17 62 14 7 0 0 0 79 7 15
2017 FO 47 43 8 2 0 0 0 90 2 46
2017 FO-02 52 40 6 2 0 0 0 92 2 33
2014 FO 38 40 9 8 2 3 1 81 10 64
2014 FO-02 32 46 12 7 3 0 0 78 10 34
2014 FO-03 48 29 5 12 0 0 6 82 12 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FO 40 60 41
2020 FO-02 37 63 23
2020 FO-03 54 46 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 58 24 7 2 2 4 4 89 4 41
2020 FO-02 55 24 7 3 0 4 7 89 3 23
2020 FO-03 60 32 0 0 0 8 0 100 0 13

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 FO 30 46 24 41
2020 FO-02 31 47 22 23
2020 FO-03 32 38 30 13
2019 FO 24 46 30 46
2019 FO-02 35 35 30 25
2019 FO-03 14 53 33 15
2018 FO 23 51 25 46
2018 FO-02 26 54 20 24
2018 FO-03 23 43 33 15
2017 FO 14 55 31 46
2017 FO-02 12 58 30 33
2014 FO 25 53 21 64
2014 FO-02 26 58 16 34
2014 FO-03 25 52 23 16

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 FO 37 15 41 0 7 0 11
2019 FO 44 7 49 0 0 0 10
2014 FO 10 9 28 26 9999 28 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 42 43 11 2 2 0 0 85 4 41
2020 FO-02 48 37 11 4 0 0 0 86 4 23
2020 FO-03 30 54 16 0 0 0 0 84 0 13
2019 FO 43 37 11 7 2 0 0 80 9 45
2019 FO-02 45 39 13 0 4 0 0 84 4 25
2019 FO-03 34 33 12 20 0 0 0 67 20 15
2018 FO 40 45 11 1 2 0 0 86 4 46
2018 FO-02 42 36 16 3 4 0 0 78 6 24
2018 FO-03 34 66 0 0 0 0 0 100 0 15
2017 FO 36 41 20 3 0 0 0 76 3 46
2017 FO-02 38 44 16 2 0 0 0 82 2 33
2014 FO 36 34 8 11 8 3 0 72 20 64
2014 FO-02 32 24 12 21 12 0 0 56 33 34
2014 FO-03 38 62 0 0 0 0 0 100 0 16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 28 34 17 2 14 4 0 65 17 41
2020 FO-02 38 32 11 0 19 0 0 70 19 23
2020 FO-03 8 46 30 8 0 8 0 59 9 13
2019 FO 8 48 20 23 2 0 0 55 25 46
2019 FO-02 10 44 21 21 4 0 0 54 25 25
2019 FO-03 0 52 20 27 0 0 0 52 27 15
2018 FO 14 49 25 10 2 0 0 63 12 45
2018 FO-02 18 47 19 13 4 0 0 65 17 24
2018 FO-03 13 44 36 8 0 0 0 57 8 14
2017 FO 22 47 11 13 6 0 0 69 19 45
2017 FO-02 28 41 12 11 8 0 0 69 19 32
2014 FO 18 35 17 7 19 3 1 55 27 62
2014 FO-02 19 29 12 7 31 0 2 49 39 34
2014 FO-03 26 43 31 0 0 0 0 69 0 16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 2 19 43 30 7 0 0 37 20 41
2020 FO-02 0 20 31 38 11 0 0 49 20 23
2020 FO-03 6 16 62 16 0 0 0 16 22 13
2019 FO 4 20 42 28 6 0 0 34 24 46
2019 FO-02 3 17 41 32 7 0 0 39 20 25
2019 FO-03 7 33 40 20 0 0 0 20 40 15
2018 FO 6 26 32 33 4 0 0 36 32 46
2018 FO-02 6 24 30 40 0 0 0 40 30 24
2018 FO-03 7 23 38 19 12 0 0 31 30 15
2017 FO 6 15 39 19 12 0 8 34 23 46
2017 FO-02 7 10 42 16 14 0 10 34 20 33
2014 FO 18 14 46 6 10 5 0 18 34 64
2014 FO-02 26 11 50 2 10 0 0 12 38 34
2014 FO-03 6 23 31 23 17 0 0 39 29 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 8 9 19 45 17 0 2 63 17 41
2020 FO-02 13 4 13 46 24 0 0 70 17 23
2020 FO-03 0 24 30 46 0 0 0 46 24 13
2019 FO 6 22 27 33 10 2 0 44 29 46
2019 FO-02 7 21 23 33 13 4 0 48 28 25
2019 FO-03 0 34 33 33 0 0 0 33 34 15
2018 FO 4 18 26 38 14 1 0 53 21 46
2018 FO-02 6 10 16 48 18 3 0 67 16 24
2018 FO-03 0 30 28 30 12 0 0 42 30 15
2017 FO 6 19 26 22 12 6 8 40 29 46
2017 FO-02 8 16 20 25 14 8 10 47 29 33
2014 FO 11 16 40 12 17 5 0 30 28 64
2014 FO-02 12 16 51 9 10 2 0 19 28 34
2014 FO-03 6 23 20 18 28 5 0 48 31 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 17 30 26 19 6 2 0 26 48 41
2020 FO-02 24 14 21 31 6 4 0 39 40 23
2020 FO-03 0 62 30 0 8 0 0 8 62 13
2019 FO 24 27 18 23 4 4 0 28 53 46
2019 FO-02 27 25 21 16 7 4 0 24 55 25
2019 FO-03 26 41 14 20 0 0 0 20 67 15
2018 FO 18 24 39 14 5 0 0 19 42 46
2018 FO-02 21 17 38 19 6 0 0 25 37 24
2018 FO-03 21 23 38 12 5 0 0 17 44 15
2017 FO 17 16 37 13 8 3 5 23 37 44
2017 FO-02 18 8 37 15 11 4 7 29 29 31
2014 FO 28 14 16 29 7 4 1 39 44 64
2014 FO-02 33 16 11 30 8 0 2 39 50 34
2014 FO-03 35 6 19 28 6 5 0 36 43 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 12 7 27 40 12 2 0 53 20 41
2020 FO-02 17 11 11 45 13 4 0 60 29 23
2020 FO-03 8 0 56 30 6 0 0 36 8 13
2019 FO 7 2 33 50 9 0 0 59 9 45
2019 FO-02 4 0 39 47 10 0 0 57 4 24
2019 FO-03 14 7 33 47 0 0 0 47 20 15
2018 FO 5 6 49 31 9 0 0 40 11 46
2018 FO-02 6 0 44 37 13 0 0 50 6 24
2018 FO-03 0 14 60 21 5 0 0 26 14 15
2017 FO 5 14 25 27 19 3 8 52 21 46
2017 FO-02 4 6 29 26 22 4 8 55 11 33
2014 FO 8 16 20 31 18 5 2 53 26 64
2014 FO-02 12 22 14 32 16 0 4 50 35 34
2014 FO-03 6 12 32 18 28 5 0 48 19 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 15 15 34 26 8 2 0 34 30 41
2020 FO-02 24 7 28 31 10 0 0 41 31 23
2020 FO-03 0 22 54 16 0 8 0 17 24 13
2019 FO 24 16 35 18 7 0 0 25 40 46
2019 FO-02 34 10 40 10 6 0 0 15 44 25
2019 FO-03 14 27 26 33 0 0 0 33 41 15
2018 FO 27 21 30 16 4 2 0 20 49 45
2018 FO-02 27 25 34 11 0 3 0 12 53 23
2018 FO-03 30 14 26 17 12 0 0 30 44 15
2017 FO 19 11 39 11 17 0 3 29 30 46
2017 FO-02 16 6 42 12 20 0 4 33 23 33
2014 FO 25 20 28 11 11 4 1 23 47 64
2014 FO-02 31 19 34 9 2 2 2 12 52 34
2014 FO-03 18 23 26 5 28 0 0 33 41 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 0 16 33 33 16 0 2 50 17 41
2020 FO-02 0 17 31 35 13 0 4 50 17 23
2020 FO-03 0 22 24 40 14 0 0 54 22 13
2019 FO 2 10 42 26 20 0 0 46 12 46
2019 FO-02 0 10 42 35 13 0 0 48 10 25
2019 FO-03 7 13 46 20 14 0 0 34 20 15
2018 FO 0 3 59 33 4 0 2 37 3 46
2018 FO-02 0 0 66 30 4 0 0 34 0 24
2018 FO-03 0 9 40 38 7 0 5 48 10 15
2017 FO 11 3 30 25 17 6 8 49 16 46
2017 FO-02 7 0 24 28 22 8 10 61 9 33
2014 FO 9 17 25 26 16 6 1 44 28 64
2014 FO-02 7 23 18 30 17 2 2 49 32 34
2014 FO-03 12 6 52 14 11 5 0 27 19 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 21 22 38 11 6 0 2 17 44 41
2020 FO-02 31 11 31 13 10 0 4 24 43 23
2020 FO-03 0 40 52 8 0 0 0 8 40 13
2019 FO 22 30 22 14 10 0 2 24 53 46
2019 FO-02 28 22 24 13 9 0 3 23 52 25
2019 FO-03 20 48 19 13 0 0 0 13 68 15
2018 FO 10 30 43 13 3 0 0 16 41 46
2018 FO-02 11 23 49 15 3 0 0 18 34 24
2018 FO-03 14 44 21 16 5 0 0 21 58 15
2017 FO 10 19 38 8 11 6 8 23 33 45
2017 FO-02 8 10 38 11 14 8 11 31 23 32
2014 FO 29 15 29 17 6 4 0 24 46 64
2014 FO-02 31 23 28 16 2 0 0 19 53 34
2014 FO-03 35 12 20 14 14 5 0 29 50 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 5 18 39 33 6 0 0 38 23 41
2020 FO-02 3 14 35 42 6 0 0 48 17 23
2020 FO-03 12 32 40 16 0 0 0 16 44 13
2019 FO 16 13 42 22 5 0 2 28 29 46
2019 FO-02 21 11 45 11 9 0 3 21 33 25
2019 FO-03 14 20 33 33 0 0 0 33 34 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 17 36 22 9 11 4 0 56 21 41
2020 FO-02 21 38 18 7 16 0 0 59 23 23
2020 FO-03 8 38 30 16 0 8 0 50 17 13
2019 FO 4 44 34 11 8 0 0 48 18 46
2019 FO-02 7 41 31 7 13 0 0 48 21 25
2019 FO-03 0 45 34 20 0 0 0 45 20 15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 38 37 2 6 14 2 0 77 21 40
2020 FO-02 32 42 0 7 19 0 0 73 27 23
2020 FO-03 44 33 9 6 0 9 0 83 7 12
2019 FO 29 39 7 9 14 2 0 70 23 46
2019 FO-02 29 28 10 13 21 0 0 57 33 25
2019 FO-03 33 60 0 0 0 7 0 100 0 15
2018 FO 39 38 12 6 3 2 0 78 9 46
2018 FO-02 37 38 9 7 5 4 0 78 13 24
2018 FO-03 37 43 12 7 0 0 0 81 7 15
2017 FO 39 27 14 9 11 0 0 66 20 46
2017 FO-02 46 18 16 8 12 0 0 64 20 33
2014 FO 31 34 6 14 11 4 0 68 26 64
2014 FO-02 28 36 5 12 17 2 0 66 30 34
2014 FO-03 52 23 11 14 0 0 0 75 14 16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 41 45 9 3 2 0 0 86 5 40
2020 FO-02 32 54 11 3 0 0 0 87 3 23
2020 FO-03 52 33 9 6 0 0 0 85 6 12
2019 FO 50 26 8 15 2 0 0 76 16 46
2019 FO-02 48 17 10 23 3 0 0 65 26 25
2019 FO-03 53 40 7 0 0 0 0 93 0 15
2018 FO 36 51 8 2 3 0 0 87 5 46
2018 FO-02 34 55 3 4 5 0 0 89 9 24
2018 FO-03 37 50 12 0 0 0 0 88 0 15
2017 FO 28 43 9 10 10 0 0 71 20 46
2017 FO-02 28 41 12 6 13 0 0 68 20 33
2014 FO 36 32 8 15 6 3 0 70 21 63
2014 FO-02 26 36 11 20 7 0 0 62 27 34
2014 FO-03 58 28 8 6 0 0 0 86 6 16

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 39 44 9 7 2 0 0 83 9 40
2020 FO-02 25 60 7 7 0 0 0 86 7 23
2020 FO-03 61 15 15 9 0 0 0 76 9 12
2019 FO 37 31 15 13 2 2 0 70 16 46
2019 FO-02 36 18 22 20 4 0 0 54 24 25
2019 FO-03 40 54 0 0 0 7 0 100 0 15
2018 FO 41 40 17 0 1 0 0 81 1 46
2018 FO-02 41 44 12 0 3 0 0 85 3 24
2018 FO-03 37 38 24 0 0 0 0 76 0 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 32 39 17 2 10 0 0 71 11 41
2020 FO-02 41 36 7 0 16 0 0 77 16 23
2020 FO-03 8 54 38 0 0 0 0 62 0 13
2019 FO 20 54 12 8 4 2 0 76 12 45
2019 FO-02 21 52 13 11 4 0 0 72 15 24
2019 FO-03 14 59 14 7 0 7 0 78 7 15
2018 FO 34 45 11 2 8 0 0 78 10 45
2018 FO-02 38 38 6 4 14 0 0 76 18 23
2018 FO-03 35 58 7 0 0 0 0 93 0 15
2017 FO 46 34 18 0 2 0 0 80 2 46
2017 FO-02 48 32 18 0 2 0 0 80 2 33
2014 FO 39 37 5 2 10 4 3 82 13 64
2014 FO-02 37 39 2 0 14 2 5 82 15 34
2014 FO-03 49 37 8 0 6 0 0 86 6 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 39 29 10 10 4 9 0 74 15 41
2020 FO-02 41 29 7 13 6 4 0 72 20 23
2020 FO-03 24 32 20 0 0 24 0 74 0 13
2019 FO 31 40 13 6 8 2 0 72 14 45
2019 FO-02 27 43 13 7 10 0 0 70 17 25
2019 FO-03 33 34 19 7 0 7 0 72 7 15
2018 FO 35 41 11 0 13 0 0 76 13 45
2018 FO-02 41 36 5 0 18 0 0 77 18 23
2018 FO-03 35 44 21 0 0 0 0 79 0 15
2017 FO 41 51 7 0 0 0 0 93 0 46
2017 FO-02 44 48 7 0 0 0 0 93 0 33
2014 FO 40 34 9 2 3 11 1 84 5 64
2014 FO-02 33 42 11 0 2 10 2 85 3 34
2014 FO-03 57 23 8 0 6 6 0 85 6 16

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 52 28 17 3 0 0 0 80 3 41
2020 FO-02 55 22 20 3 0 0 0 77 3 23
2020 FO-03 40 44 16 0 0 0 0 84 0 13
2019 FO 44 33 17 6 0 0 0 77 6 46
2019 FO-02 45 28 23 4 0 0 0 73 4 25
2019 FO-03 34 47 12 7 0 0 0 81 7 15
2018 FO 32 53 13 2 0 0 0 84 2 44
2018 FO-02 36 42 17 4 0 0 0 79 4 22
2018 FO-03 26 67 7 0 0 0 0 93 0 15
2017 FO 53 30 16 1 0 0 0 83 1 46
2017 FO-02 62 22 14 1 0 0 0 84 1 33
2014 FO 47 22 12 4 12 3 0 71 17 63
2014 FO-02 41 23 11 5 20 0 0 64 24 34
2014 FO-03 62 26 6 6 0 0 0 88 6 16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 49 29 10 5 2 5 0 82 8 40
2020 FO-02 53 28 13 3 0 4 0 84 3 23
2020 FO-03 43 26 6 6 9 9 0 76 17 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 32 29 11 16 4 9 0 67 22 41
2020 FO-02 41 22 7 20 6 4 0 65 28 23
2020 FO-03 0 56 22 6 0 16 0 67 7 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 39 32 7 15 3 2 2 74 19 41
2020 FO-02 46 32 0 13 3 4 4 83 17 23
2020 FO-03 32 36 8 24 0 0 0 68 24 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 26 28 9 10 10 9 7 65 24 40
2020 FO-02 24 21 11 13 13 14 4 54 32 23
2020 FO-03 26 50 0 6 0 0 18 92 8 12
2019 FO 25 21 20 10 11 11 2 53 24 46
2019 FO-02 32 17 17 10 17 4 4 53 29 25
2019 FO-03 14 32 21 7 0 27 0 62 9 15
2018 FO 14 31 27 16 3 9 0 49 21 46
2018 FO-02 21 21 25 21 5 7 0 45 28 24
2018 FO-03 0 43 26 14 0 16 0 52 17 15
2017 FO 23 36 14 8 12 3 3 63 22 46
2017 FO-02 26 30 14 8 13 4 4 61 24 33
2014 FO 15 35 10 13 13 12 2 58 31 64
2014 FO-02 9 27 9 14 24 14 2 43 46 34
2014 FO-03 23 45 12 14 0 0 6 72 15 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 29 36 7 8 14 7 0 69 23 41
2020 FO-02 34 36 4 7 19 0 0 70 27 23
2020 FO-03 22 40 8 14 0 16 0 74 17 13
2019 FO 12 48 24 14 0 2 0 62 14 46
2019 FO-02 14 38 31 13 0 4 0 54 14 25
2019 FO-03 0 80 7 14 0 0 0 80 14 15
2018 FO 10 65 12 6 7 0 0 75 13 46
2018 FO-02 12 65 12 7 4 0 0 77 11 24
2018 FO-03 5 74 7 7 7 0 0 79 14 15
2017 FO 48 27 16 8 2 0 0 75 9 45
2017 FO-02 57 21 14 6 2 0 0 78 8 32
2014 FO 32 33 10 6 10 6 3 71 18 64
2014 FO-02 30 34 7 2 17 5 5 72 21 34
2014 FO-03 38 23 28 6 0 5 0 65 6 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 34 31 16 4 11 4 0 68 16 41
2020 FO-02 41 29 11 4 16 0 0 70 19 23
2020 FO-03 16 38 32 6 0 8 0 59 6 13
2019 FO 27 45 14 12 2 0 0 72 14 46
2019 FO-02 32 33 13 18 4 0 0 65 21 25
2019 FO-03 14 66 14 7 0 0 0 80 7 15
2018 FO 28 46 18 6 3 0 0 74 9 45
2018 FO-02 37 42 18 3 0 0 0 80 3 23
2018 FO-03 17 48 21 14 0 0 0 65 14 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 27 9 25 11 16 11 2 41 30 41
2020 FO-02 34 7 22 4 19 11 4 48 27 23
2020 FO-03 14 8 32 30 8 8 0 24 41 13
2019 FO 14 27 21 16 8 13 2 47 28 46
2019 FO-02 16 24 20 18 10 11 0 46 32 25
2019 FO-03 7 34 32 7 0 21 0 51 9 15
2018 FO 18 24 20 12 15 8 4 47 30 46
2018 FO-02 24 21 20 7 26 3 0 45 34 24
2018 FO-03 10 19 23 21 0 21 5 40 28 15
2017 FO 22 30 15 7 21 6 0 55 29 45
2017 FO-02 26 32 8 6 22 4 0 61 30 32
2014 FO 16 22 15 15 20 12 0 43 40 64
2014 FO-02 17 16 7 18 31 12 0 37 56 34
2014 FO-03 6 37 28 12 6 12 0 49 20 16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 26 51 8 10 4 0 0 78 14 41
2020 FO-02 28 45 11 13 4 0 0 73 17 23
2020 FO-03 24 62 0 8 6 0 0 86 14 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 37 36 5 19 4 0 0 72 23 40
2020 FO-02 39 33 0 25 4 0 0 71 29 22
2020 FO-03 30 40 16 8 6 0 0 70 14 13
2019 FO 48 16 14 18 4 0 0 64 22 45
2019 FO-02 46 10 16 21 7 0 0 56 27 25
2019 FO-03 54 19 14 14 0 0 0 73 14 15
2017 FO 53 22 19 3 3 0 0 75 6 46
2017 FO-02 56 20 16 4 4 0 0 77 8 33
2014 FO 41 35 8 8 5 0 3 78 13 64
2014 FO-02 39 33 5 14 9 0 0 72 23 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 49 28 8 4 10 0 0 78 14 41
2020 FO-02 52 22 4 7 16 0 0 73 23 23
2020 FO-03 46 38 16 0 0 0 0 84 0 13
2019 FO 42 26 23 8 2 0 0 68 9 46
2019 FO-02 40 24 30 6 0 0 0 64 6 25
2019 FO-03 41 33 12 14 0 0 0 74 14 15
2017 FO 54 33 7 3 3 0 0 87 6 46
2017 FO-02 51 34 7 4 4 0 0 85 8 33
2014 FO 49 32 6 6 4 3 0 84 10 64
2014 FO-02 49 37 2 5 7 0 0 86 12 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 74 24 0 0 0 2 0 100 0 40
2020 FO-02 69 31 0 0 0 0 0 100 0 23
2020 FO-03 74 17 0 0 0 9 0 100 0 12
2017 FO 66 24 2 3 3 0 2 92 6 46
2017 FO-02 69 21 0 4 4 0 2 92 8 33
2014 FO 68 19 5 4 0 0 4 91 4 64
2014 FO-02 67 16 7 7 0 0 3 86 7 34
2014 FO-03 77 23 0 0 0 0 0 100 0 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 28 27 10 7 11 9 8 66 22 41
2020 FO-02 29 22 6 7 16 7 13 63 29 23
2020 FO-03 38 32 22 8 0 0 0 70 8 13
2019 FO 20 17 22 12 9 18 2 46 26 46
2019 FO-02 21 11 28 10 16 13 0 37 31 25
2019 FO-03 27 26 14 14 0 20 0 66 17 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FO 9 91 46

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 13 15 19 0 3 46 4 56 7 41
2020 FO-02 11 10 27 0 3 42 7 41 5 23
2020 FO-03 14 24 6 0 0 56 0 86 0 13
2019 FO 14 16 19 0 6 39 6 55 10 46
2019 FO-02 17 17 16 0 7 36 7 60 12 25
2019 FO-03 7 13 26 0 0 48 7 43 0 15
2018 FO 11 28 32 6 0 21 2 51 7 46
2018 FO-02 6 38 36 5 0 14 0 52 6 24
2018 FO-03 12 10 26 9 0 35 7 39 16 15
2017 FO 17 19 27 6 4 25 1 50 14 46
2017 FO-02 18 20 22 8 5 26 0 52 18 33
2014 FO 20 14 14 10 11 27 4 50 30 63
2014 FO-02 14 12 11 10 17 29 7 40 42 33
2014 FO-03 34 22 26 6 6 6 0 60 12 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 30 32 21 2 2 13 0 72 4 41
2020 FO-02 35 35 20 3 0 7 0 75 3 23
2020 FO-03 8 38 30 0 0 24 0 60 0 13
2019 FO 30 32 15 2 6 16 0 73 9 46
2019 FO-02 41 26 13 0 7 14 0 78 8 25
2019 FO-03 14 40 26 0 0 20 0 67 0 15
2018 FO 32 38 23 5 0 2 0 72 5 46
2018 FO-02 37 45 18 0 0 0 0 82 0 24
2018 FO-03 26 23 28 16 0 7 0 52 18 15
2017 FO 40 44 8 2 4 1 0 86 6 46
2017 FO-02 46 44 4 0 5 0 0 91 5 33
2014 FO 33 29 8 11 9 9 0 68 23 64
2014 FO-02 30 32 5 13 14 7 0 66 29 34
2014 FO-03 42 29 12 6 6 6 0 75 12 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 FO 0 100 46
2019 FO-02 0 100 25
2019 FO-03 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 13 12 19 0 3 50 2 54 7 41
2020 FO-02 14 10 24 0 3 46 4 48 5 23
2020 FO-03 8 14 14 0 0 64 0 61 0 13
2019 FO 14 16 17 2 2 43 6 59 8 46
2019 FO-02 13 14 19 4 0 43 7 54 7 25
2019 FO-03 14 13 19 0 0 48 7 58 0 15
2018 FO 12 23 29 0 0 36 0 54 0 45
2018 FO-02 12 28 35 0 0 25 0 53 0 23
2018 FO-03 5 10 19 0 0 65 0 45 0 15
2017 FO 30 15 21 0 0 33 0 68 0 46
2017 FO-02 34 14 23 0 0 28 0 68 0 33
2014 FO 13 19 12 6 8 38 4 55 24 63
2014 FO-02 12 14 9 5 13 48 0 49 34 33
2014 FO-03 19 26 31 0 6 18 0 55 7 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 31 36 21 0 3 9 0 74 4 41
2020 FO-02 37 29 27 0 3 4 0 69 3 23
2020 FO-03 14 56 14 0 0 16 0 83 0 13
2019 FO 34 35 13 2 2 14 0 81 4 46
2019 FO-02 41 26 16 0 4 14 0 78 4 25
2019 FO-03 20 54 12 0 0 14 0 86 0 15
2018 FO 20 47 27 0 0 6 0 71 0 46
2018 FO-02 20 52 25 0 0 3 0 74 0 24
2018 FO-03 19 39 28 0 0 14 0 68 0 15
2017 FO 50 34 13 0 0 3 0 86 0 46
2017 FO-02 56 31 13 0 0 0 0 87 0 33
2014 FO 31 34 8 7 7 13 0 75 16 64
2014 FO-02 25 37 9 8 9 11 0 70 20 34
2014 FO-03 36 35 12 0 6 12 0 80 7 16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FO 2 98 41
2020 FO-02 3 97 23
2020 FO-03 0 100 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FO 4 96 41
2020 FO-02 4 96 23
2020 FO-03 8 92 13
2019 FO 10 90 46
2019 FO-02 13 87 25
2019 FO-03 7 93 15
2014 FO 25 75 62
2014 FO-02 19 81 33

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 FO 71 29 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2014 FO 61 39 0 0 0 0 0 100 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 48 34 2 8 3 2 2 86 12 41
2020 FO-02 55 31 0 7 3 0 4 90 10 23
2020 FO-03 40 46 0 14 0 0 0 86 14 13
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 38 27 15 6 10 5 0 68 16 40
2020 FO-02 42 24 14 0 16 4 0 69 16 23
2020 FO-03 26 35 15 15 0 9 0 67 17 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 44 31 11 12 2 0 0 75 14 41
2020 FO-02 46 24 11 17 3 0 0 70 19 23
2020 FO-03 44 40 16 0 0 0 0 84 0 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 45 32 9 4 10 0 0 77 14 41
2020 FO-02 46 32 4 4 16 0 0 77 19 23
2020 FO-03 46 30 16 8 0 0 0 76 8 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 43 29 14 6 8 0 0 72 14 40
2020 FO-02 45 25 14 3 13 0 0 70 16 23
2020 FO-03 41 24 17 17 0 0 0 65 17 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 47 25 21 2 4 0 0 72 6 40
2020 FO-02 48 25 17 4 6 0 0 73 10 23
2020 FO-03 57 26 17 0 0 0 0 83 0 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 61 11 7 0 8 13 0 83 9 41
2020 FO-02 59 11 4 0 13 13 0 81 15 23
2020 FO-03 68 8 8 0 0 16 0 90 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 54 29 2 12 2 2 0 84 14 41
2020 FO-02 55 25 0 17 3 0 0 81 19 23
2020 FO-03 54 32 0 6 0 8 0 94 6 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 54 22 2 15 7 0 0 76 22 41
2020 FO-02 55 25 0 13 6 0 0 81 19 23
2020 FO-03 62 0 8 24 6 0 0 62 30 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 55 30 3 10 2 0 0 85 12 41
2020 FO-02 56 24 0 17 3 0 0 81 19 23
2020 FO-03 48 46 6 0 0 0 0 94 0 13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FO 100 0 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 0 8 50 17 8 17 0 10 30 12

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 37 50 6 2 3 2 0 89 5 41
2020 FO-02 49 45 4 0 3 0 0 94 3 23
2020 FO-03 16 64 14 6 0 0 0 80 6 13
2019 FO 25 48 9 10 2 6 0 77 13 46
2019 FO-02 36 35 9 14 4 3 0 73 18 25
2019 FO-03 7 67 13 7 0 7 0 79 7 15
2018 FO 22 48 15 2 11 2 0 71 13 45
2018 FO-02 33 41 12 0 14 0 0 74 14 24
2018 FO-03 6 59 23 8 0 6 0 68 8 14
2017 FO 31 40 25 1 3 0 0 71 4 46
2017 FO-02 34 36 26 0 4 0 0 71 4 33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 28 36 9 9 18 0 0 64 27 40
2020 FO-02 24 38 4 11 23 0 0 63 34 23
2020 FO-03 33 44 9 6 9 0 0 76 15 12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 55 18 21 2 3 0 0 73 6 40
2020 FO-02 57 11 29 0 3 0 0 69 3 22
2020 FO-03 46 32 14 8 0 0 0 78 8 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 43 35 9 8 3 2 0 80 11 41
2020 FO-02 48 35 11 6 0 0 0 83 6 23
2020 FO-03 24 40 8 14 6 8 0 70 22 13
2019 FO 21 41 17 14 4 4 0 64 19 46
2019 FO-02 25 39 16 10 7 3 0 66 18 25
2019 FO-03 7 41 25 21 0 7 0 51 22 15
2018 FO 20 34 23 14 10 0 0 54 23 45
2018 FO-02 27 33 13 10 17 0 0 60 26 24
2018 FO-03 8 31 38 23 0 0 0 39 23 14
2017 FO 20 34 31 5 9 1 0 54 14 46
2017 FO-02 20 31 34 4 12 0 0 50 16 33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 17 33 17 17 0 17 0 60 20 12
2019 FO 14 50 21 7 0 7 0 69 8 14

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 42 9 28 6 14 0 0 51 21 40
2020 FO-02 49 11 17 7 16 0 0 60 23 23
2020 FO-03 35 9 33 6 17 0 0 44 24 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 25 27 24 6 19 0 0 51 25 41
2020 FO-02 22 30 31 4 13 0 0 52 17 23
2020 FO-03 32 22 16 6 24 0 0 54 30 13
2019 FO 17 25 12 13 32 0 0 42 46 45
2019 FO-02 14 18 7 16 45 0 0 32 61 25
2019 FO-03 15 37 28 7 14 0 0 51 21 14
2018 FO 14 34 17 21 11 2 1 49 33 46
2018 FO-02 11 35 19 21 12 0 3 46 34 24
2018 FO-03 12 36 14 19 14 5 0 50 35 15
2017 FO 35 24 17 13 6 0 5 62 20 46
2017 FO-02 35 26 18 12 4 0 6 64 17 33

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 24 10 42 7 17 0 0 34 24 41
2020 FO-02 23 13 32 7 24 0 0 36 31 23
2020 FO-03 22 6 64 0 8 0 0 28 8 13
2019 FO 11 31 34 18 6 0 0 42 24 46
2019 FO-02 10 32 35 17 7 0 0 42 24 25
2019 FO-03 5 26 34 27 7 0 0 32 34 15
2018 FO 6 33 41 18 2 2 0 39 20 46
2018 FO-02 6 36 40 18 0 0 0 42 18 24
2018 FO-03 0 24 43 21 7 5 0 26 30 15
2017 FO 25 14 40 8 10 0 3 40 18 46
2017 FO-02 26 16 39 8 6 0 4 44 15 33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 35 28 16 11 10 0 0 63 21 41
2020 FO-02 41 24 11 7 17 0 0 65 24 23
2020 FO-03 22 38 24 16 0 0 0 60 16 13
2019 FO 27 42 16 10 4 0 0 69 15 45
2019 FO-02 33 36 13 14 4 0 0 69 18 25
2019 FO-03 7 57 22 7 7 0 0 64 14 14
2018 FO 13 56 25 3 2 2 0 70 5 45
2018 FO-02 19 57 20 0 4 0 0 76 4 23
2018 FO-03 0 45 40 9 0 5 0 48 10 15
2017 FO 38 30 18 6 3 0 5 71 10 46
2017 FO-02 36 29 21 4 4 0 6 69 9 33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 30 13 26 14 17 0 0 43 31 40
2020 FO-02 34 10 18 14 24 0 0 44 38 23
2020 FO-03 15 26 33 17 9 0 0 41 26 12
2019 FO 12 27 26 26 9 0 0 38 36 46
2019 FO-02 10 22 27 28 13 0 0 31 41 25
2019 FO-03 7 32 34 27 0 0 0 39 27 15
2018 FO 9 23 29 34 4 2 0 32 38 46
2018 FO-02 6 21 33 38 3 0 0 27 40 24
2018 FO-03 12 14 34 28 7 5 0 28 37 15
2017 FO 18 15 21 14 28 0 5 34 44 45
2017 FO-02 14 15 21 16 27 0 6 31 46 32

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 57 14 9 7 8 0 5 74 16 39
2020 FO-02 60 7 4 11 14 0 4 70 26 22
2020 FO-03 48 26 17 0 0 0 9 81 0 12
2019 FO 50 34 12 4 0 0 0 83 4 46
2019 FO-02 51 34 7 7 0 0 0 85 7 25
2019 FO-03 40 34 26 0 0 0 0 74 0 15
2018 FO 45 28 22 0 0 2 4 77 0 46
2018 FO-02 55 14 25 0 0 0 6 74 0 24
2018 FO-03 12 62 21 0 0 5 0 78 0 15
2017 FO 57 16 22 0 0 0 5 77 0 46
2017 FO-02 56 16 22 0 0 0 6 76 0 33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 21 30 20 11 19 0 0 51 30 41
2020 FO-02 27 21 18 11 24 0 0 47 35 23
2020 FO-03 8 46 30 8 8 0 0 54 16 13
2019 FO 33 43 16 6 2 0 0 76 9 46
2019 FO-02 44 36 17 4 0 0 0 79 4 25
2019 FO-03 0 61 19 14 7 0 0 61 20 15
2018 FO 33 22 37 4 2 2 0 56 6 46
2018 FO-02 36 23 41 0 0 0 0 59 0 24
2018 FO-03 12 24 37 14 7 5 0 38 22 15
2017 FO 31 32 18 11 5 0 3 65 16 46
2017 FO-02 30 32 17 12 4 0 4 65 17 33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 40 17 8 7 24 0 4 60 32 41
2020 FO-02 45 13 7 7 24 0 4 60 32 23
2020 FO-03 30 24 14 8 24 0 0 54 32 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 22 32 24 9 14 0 0 54 22 41
2020 FO-02 24 29 24 4 19 0 0 53 23 23
2020 FO-03 16 44 24 16 0 0 0 60 16 13
2019 FO 23 29 36 2 10 0 0 52 12 46
2019 FO-02 27 21 35 4 14 0 0 47 18 25
2019 FO-03 7 47 46 0 0 0 0 54 0 15
2018 FO 20 43 23 12 0 2 0 64 13 45
2018 FO-02 19 42 21 18 0 0 0 61 18 23
2018 FO-03 7 48 33 7 0 5 0 58 7 15
2017 FO 36 40 10 8 2 2 3 80 10 46
2017 FO-02 39 36 10 6 2 2 4 80 9 33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 33 34 15 9 10 0 0 66 19 41
2020 FO-02 38 35 7 4 16 0 0 73 19 23
2020 FO-03 24 36 24 16 0 0 0 60 16 13
2019 FO 26 37 31 2 4 0 0 63 6 46
2019 FO-02 30 29 34 3 4 0 0 59 7 25
2019 FO-03 7 54 33 0 7 0 0 60 7 15
2018 FO 12 50 29 8 0 2 0 63 8 46
2018 FO-02 16 48 33 4 0 0 0 64 4 24
2018 FO-03 0 52 29 14 0 5 0 55 15 15
2017 FO 33 34 14 14 2 0 3 69 16 46
2017 FO-02 34 32 14 16 0 0 4 69 16 33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 32 28 19 8 12 0 0 60 20 41
2020 FO-02 37 32 7 4 19 0 0 70 23 23
2020 FO-03 24 22 38 16 0 0 0 46 16 13
2019 FO 24 32 32 10 2 0 0 56 12 45
2019 FO-02 31 26 28 11 4 0 0 57 14 24
2019 FO-03 7 47 46 0 0 0 0 54 0 15
2018 FO 35 30 30 2 2 0 0 66 4 46
2018 FO-02 47 22 27 0 4 0 0 69 4 24
2018 FO-03 15 38 40 7 0 0 0 53 7 15
2017 FO 34 33 24 3 2 0 5 71 5 46
2017 FO-02 40 28 20 3 2 0 6 72 6 33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 39 28 13 4 16 0 0 67 20 41
2020 FO-02 41 22 11 4 23 0 0 63 27 23
2020 FO-03 32 38 22 8 0 0 0 70 8 13
2019 FO 47 33 6 10 2 0 2 82 12 46
2019 FO-02 53 24 7 13 4 0 0 76 17 25
2019 FO-03 27 52 7 7 0 0 7 85 7 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 13 46 29 2 10 0 0 59 12 41
2020 FO-02 7 43 36 0 13 0 0 50 13 23
2020 FO-03 22 46 24 8 0 0 0 68 8 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 17 31 31 13 8 0 0 48 22 41
2020 FO-02 14 40 22 14 10 0 0 54 24 23
2020 FO-03 22 22 32 16 8 0 0 44 24 13
2019 FO 33 40 14 10 2 0 0 73 12 46
2019 FO-02 47 28 14 7 4 0 0 75 11 25
2019 FO-03 0 66 20 14 0 0 0 66 14 15
2018 FO 23 34 33 6 4 0 0 56 10 46
2018 FO-02 31 13 49 7 0 0 0 44 7 24
2018 FO-03 0 65 14 7 14 0 0 65 21 15
2017 FO 36 27 25 10 0 0 3 64 10 46
2017 FO-02 39 26 23 8 0 0 4 68 9 33

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 42 34 13 7 4 0 0 76 11 41
2020 FO-02 45 27 17 7 4 0 0 72 11 23
2020 FO-03 30 46 8 8 8 0 0 76 16 13
2019 FO 52 31 14 2 2 0 0 82 4 45
2019 FO-02 50 32 11 4 3 0 0 82 7 24
2019 FO-03 48 33 19 0 0 0 0 81 0 15
2018 FO 57 18 10 6 8 0 1 75 14 46
2018 FO-02 67 10 4 3 14 0 3 79 17 24
2018 FO-03 47 29 14 9 0 0 0 77 9 15
2017 FO 54 14 20 5 4 0 3 70 9 46
2017 FO-02 54 10 20 6 5 0 4 67 12 33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 30 29 24 11 6 0 0 59 17 41
2020 FO-02 35 25 23 7 10 0 0 60 17 23
2020 FO-03 14 48 14 24 0 0 0 62 24 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 65 14 9 10 0 2 0 81 10 41
2020 FO-02 63 17 7 10 0 4 0 82 10 23
2020 FO-03 70 14 8 8 0 0 0 84 8 13
2019 FO 79 12 5 2 0 0 2 93 2 46
2019 FO-02 76 17 7 0 0 0 0 93 0 25
2019 FO-03 82 6 5 0 0 0 7 94 0 15
2018 FO 62 8 20 2 0 0 8 76 2 46
2018 FO-02 57 5 32 4 0 0 3 64 4 24
2018 FO-03 54 17 5 0 0 0 23 93 0 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 88 8 2 2 0 0 0 96 2 41
2020 FO-02 90 10 0 0 0 0 0 100 0 23
2020 FO-03 94 6 0 0 0 0 0 100 0 13
2019 FO 90 2 6 2 0 0 0 92 2 45
2019 FO-02 87 3 10 0 0 0 0 90 0 25
2019 FO-03 100 0 0 0 0 0 0 100 0 14
2018 FO 72 20 5 0 0 0 3 95 0 46
2018 FO-02 67 24 9 0 0 0 0 91 0 24
2018 FO-03 73 17 0 0 0 0 9 100 0 15
2017 FO 70 14 9 3 0 0 3 87 3 46
2017 FO-02 68 12 12 4 0 0 4 83 4 33

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 53 32 2 4 8 0 0 86 12 40
2020 FO-02 54 29 0 4 14 0 0 83 17 22
2020 FO-03 56 36 8 0 0 0 0 92 0 13
2019 FO 36 34 18 10 2 0 0 70 12 45
2019 FO-02 22 42 17 17 3 0 0 63 20 25
2019 FO-03 57 21 22 0 0 0 0 78 0 14
2018 FO 36 32 19 12 0 0 0 68 12 46
2018 FO-02 32 22 24 22 0 0 0 54 22 24
2018 FO-03 36 50 14 0 0 0 0 86 0 15
2017 FO 37 33 16 2 9 0 3 73 11 46
2017 FO-02 34 36 14 0 12 0 4 73 12 33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 56 24 6 10 4 0 0 80 14 41
2020 FO-02 59 17 4 17 4 0 0 76 20 23
2020 FO-03 46 40 14 0 0 0 0 86 0 13
2019 FO 68 15 13 4 0 0 0 83 4 44
2019 FO-02 75 3 18 4 0 0 0 78 4 24
2019 FO-03 50 43 7 0 0 0 0 93 0 14
2018 FO 53 36 7 4 0 0 0 89 4 46
2018 FO-02 54 34 9 4 0 0 0 88 4 24
2018 FO-03 38 48 7 7 0 0 0 86 7 15
2017 FO 51 30 3 8 8 0 0 81 16 46
2017 FO-02 46 34 4 8 8 0 0 80 16 33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 61 11 6 2 0 0 20 89 3 40
2020 FO-02 65 7 4 4 0 0 20 91 5 23
2020 FO-03 50 17 15 0 0 0 17 82 0 12
2019 FO 57 14 11 0 0 0 19 87 0 44
2019 FO-02 65 3 14 0 0 0 18 82 0 24
2019 FO-03 42 28 7 0 0 0 22 91 0 14
2018 FO 56 17 0 0 0 0 28 100 0 45
2018 FO-02 61 9 0 0 0 0 29 100 0 23
2018 FO-03 38 31 0 0 0 0 30 100 0 15
2017 FO 45 19 6 8 0 0 22 82 10 46
2017 FO-02 42 18 8 8 0 0 24 79 11 33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 65 18 6 11 0 0 0 83 11 40
2020 FO-02 62 18 4 17 0 0 0 80 17 23
2020 FO-03 76 17 6 0 0 0 0 94 0 12
2019 FO 60 21 16 0 0 0 2 83 0 45
2019 FO-02 61 21 18 0 0 0 0 82 0 25
2019 FO-03 57 28 15 0 0 0 0 85 0 14
2018 FO 56 34 7 2 0 0 2 92 2 45
2018 FO-02 53 40 4 3 0 0 0 93 3 23
2018 FO-03 55 31 14 0 0 0 0 86 0 15
2017 FO 62 21 5 3 5 0 3 86 8 45
2017 FO-02 60 21 7 4 4 0 4 84 9 32

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 60 9 19 0 12 0 0 69 12 41
2020 FO-02 62 4 24 0 11 0 0 65 11 23
2020 FO-03 64 16 14 0 6 0 0 80 6 13
2019 FO 78 8 4 4 4 0 2 88 8 45
2019 FO-02 76 6 3 4 7 0 4 85 12 25
2019 FO-03 86 7 6 0 0 0 0 94 0 14
2018 FO 78 13 9 0 0 0 0 91 0 46
2018 FO-02 84 7 9 0 0 0 0 91 0 24
2018 FO-03 63 31 5 0 0 0 0 95 0 15
2017 FO 76 8 0 5 0 0 11 94 6 45
2017 FO-02 79 2 0 4 0 0 14 95 5 32

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 46 17 24 6 7 0 0 64 13 41
2020 FO-02 47 14 27 4 7 0 0 62 11 23
2020 FO-03 32 30 24 6 8 0 0 62 14 13
2019 FO 54 27 10 6 0 0 2 83 6 44
2019 FO-02 52 24 10 10 0 0 4 78 11 25
2019 FO-03 47 46 8 0 0 0 0 92 0 13
2018 FO 51 28 19 2 0 0 0 79 2 46
2018 FO-02 50 25 21 4 0 0 0 75 4 24
2018 FO-03 38 38 23 0 0 0 0 77 0 15
2017 FO 48 35 11 0 0 0 6 88 0 46
2017 FO-02 41 38 12 0 0 0 8 87 0 33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 13 32 36 16 2 0 0 45 19 41
2020 FO-02 14 24 35 23 4 0 0 39 27 23
2020 FO-03 16 30 54 0 0 0 0 46 0 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 16 24 35 21 4 0 0 40 25 41
2020 FO-02 19 22 32 23 4 0 0 41 27 23
2020 FO-03 8 38 38 16 0 0 0 46 16 13
2019 FO 13 40 27 18 2 0 0 54 20 46
2019 FO-02 12 36 22 27 4 0 0 47 31 25
2019 FO-03 0 53 40 7 0 0 0 53 7 15
2018 FO 8 36 48 8 0 0 0 44 8 46
2018 FO-02 13 34 47 6 0 0 0 47 6 24
2018 FO-03 0 38 48 14 0 0 0 38 14 15
2017 FO 19 27 37 14 3 0 0 45 17 46
2017 FO-02 18 28 34 16 4 0 0 46 20 33

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 14 11 48 8 19 0 0 28 25 41
2020 FO-02 19 14 36 10 20 0 0 30 34 23
2020 FO-03 0 8 68 8 16 0 0 24 8 13
2019 FO 8 15 37 29 10 2 0 39 23 45
2019 FO-02 13 10 36 31 7 3 0 39 24 25
2019 FO-03 0 27 47 19 7 0 0 26 27 15
2018 FO 5 9 54 21 11 0 0 32 15 45
2018 FO-02 3 10 58 15 14 0 0 29 12 24
2018 FO-03 8 8 46 38 0 0 0 38 15 14
2017 FO 9 11 40 22 17 0 0 39 21 46
2017 FO-02 12 10 36 25 17 0 0 42 22 33
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 48 39 13 0 45 55 41
2020 FO-02 45 42 13 0 48 52 23
2020 FO-03 44 48 8 0 52 48 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 FO 27 73 20
2020 FO-02 16 84 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 37 10 19 12 7 2 13 56 22 41
2020 FO-02 42 10 20 13 4 4 7 58 19 23
2020 FO-03 40 6 14 8 8 0 24 61 21 13
2019 FO 34 25 15 8 16 0 2 61 24 46
2019 FO-02 31 29 19 4 17 0 0 60 21 25
2019 FO-03 33 27 7 14 13 0 7 64 28 15
2018 FO 36 34 9 8 2 1 9 78 12 46
2018 FO-02 40 41 5 11 0 0 4 83 11 24
2018 FO-03 26 28 12 7 7 0 20 67 17 15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 0 5 9 36 50 0 0 5 86 20
2020 FO-02 0 0 8 32 60 0 0 0 92 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 FO 0 8 5 27 56 0 5 8 87 20
2020 FO-02 0 0 0 32 68 0 0 0 100 10
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