2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 43 11 6 2 0 0 81 8 4236
2020 FI-01 41 42 9 6 2 0 0 82 9 899
2020 FI-02 38 41 12 6 3 0 0 80 9 1350
2020 FI-03 39 44 11 5 2 0 0 82 7 1302
2020 FI-04 37 46 9 5 2 0 0 83 7 619
2019 FI 35 44 12 6 3 0 0 79 9 3927
2019 FI-01 36 41 14 6 4 0 0 76 10 846
2019 FI-02 34 44 13 6 3 0 0 78 9 1217
2019 FI-03 34 46 11 5 3 0 0 81 8 1203
2019 FI-04 41 43 10 4 2 0 0 84 6 568
2018 FI 32 45 12 8 3 0 0 77 11 3484
2018 FI-01 32 44 12 9 4 0 0 75 13 759
2018 FI-02 30 45 13 7 4 0 0 76 11 1068
2018 FI-03 33 45 12 7 3 0 0 78 10 1069
2018 FI-04 37 43 11 8 2 0 0 80 9 484
2017 FI 30 49 11 7 4 0 0 78 10 3631
2017 FI-01 26 50 12 7 4 0 0 76 12 794
2017 FI-02 29 48 13 7 3 0 0 77 11 1158
2017 FI-03 30 50 11 6 3 0 0 80 10 1086
2017 FI-04 36 49 7 4 3 0 0 85 8 501
2014 FI 29 48 12 8 4 0 0 76 12 3862
2014 FI-01 27 47 15 8 4 0 0 74 12 870
2014 FI-02 27 49 12 9 4 0 0 76 13 1307
2014 FI-03 29 48 12 7 4 0 0 77 11 1099
2014 FI-04 36 47 9 6 2 0 0 83 8 523

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 41 12 7 3 0 0 78 10 4226
2020 FI-01 39 39 11 7 3 0 0 78 11 899
2020 FI-02 36 39 14 7 3 0 0 76 10 1346
2020 FI-03 37 42 11 6 3 0 0 79 10 1299
2020 FI-04 36 43 11 7 3 0 0 80 10 616
2019 FI 34 41 12 8 5 0 0 75 12 3913
2019 FI-01 35 37 15 9 5 0 0 72 13 843
2019 FI-02 33 43 12 8 4 0 0 76 12 1212
2019 FI-03 34 43 12 7 5 0 0 77 11 1200
2019 FI-04 36 43 10 7 4 0 0 79 11 565
2018 FI 31 41 15 9 4 0 0 72 13 3489
2018 FI-01 33 39 14 9 5 0 0 72 14 759
2018 FI-02 29 41 16 11 3 0 0 71 14 1067
2018 FI-03 31 42 14 8 4 0 0 73 12 1070
2018 FI-04 37 39 11 8 6 0 0 75 13 486
2017 FI 28 43 15 9 5 0 0 71 14 3626
2017 FI-01 27 41 17 9 6 0 0 68 15 791
2017 FI-02 27 42 15 11 5 0 0 69 16 1158
2017 FI-03 28 45 14 8 5 0 0 73 13 1084
2017 FI-04 33 43 12 6 6 0 0 76 11 501

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 36 9 2 1 0 0 87 4 4215
2020 FI-01 53 34 10 3 1 0 0 87 4 895
2020 FI-02 50 36 10 2 2 0 0 86 4 1343
2020 FI-03 51 37 8 2 1 0 0 88 4 1295
2020 FI-04 52 37 8 2 1 0 0 88 4 617
2019 FI 48 38 10 3 2 0 0 86 4 3904
2019 FI-01 46 37 12 3 2 0 0 83 5 840
2019 FI-02 46 39 11 2 2 0 0 85 4 1208
2019 FI-03 48 39 9 2 1 0 0 87 4 1200
2019 FI-04 54 36 7 3 1 0 0 89 4 564
2018 FI 44 40 11 4 1 0 0 84 5 3482
2018 FI-01 45 40 11 3 2 0 0 84 5 757
2018 FI-02 43 40 10 5 1 0 0 83 7 1064
2018 FI-03 43 41 11 4 1 0 0 84 5 1068
2018 FI-04 51 37 9 3 1 0 0 88 3 486
2017 FI 45 41 9 3 2 0 0 87 5 3622
2017 FI-01 45 39 9 5 1 0 0 84 6 792
2017 FI-02 43 43 9 3 2 0 0 86 5 1152
2017 FI-03 44 43 9 2 1 0 0 87 3 1084
2017 FI-04 52 41 5 2 1 0 0 93 2 502
2014 FI 54 34 8 2 1 0 0 88 4 3858
2014 FI-01 55 32 9 3 1 0 0 87 4 870
2014 FI-02 52 36 9 2 1 0 0 88 3 1305
2014 FI-03 53 34 9 3 1 0 0 87 4 1098
2014 FI-04 62 30 5 2 1 0 0 92 2 523

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 40 10 4 2 0 0 84 6 4240
2020 FI-01 50 37 8 4 2 0 0 87 6 900
2020 FI-02 43 40 10 5 2 0 0 83 7 1352
2020 FI-03 42 42 11 4 2 0 0 84 6 1302
2020 FI-04 43 43 9 3 2 0 0 86 5 620
2019 FI 40 43 10 5 2 0 0 83 7 3930
2019 FI-01 41 40 11 5 3 0 0 81 8 848
2019 FI-02 39 45 10 4 2 0 0 84 6 1219
2019 FI-03 39 44 10 4 2 0 0 83 7 1203
2019 FI-04 44 41 9 4 2 0 0 85 6 567
2018 FI 37 43 12 6 2 0 0 80 8 3494
2018 FI-01 39 42 11 5 3 0 0 81 8 760
2018 FI-02 36 44 12 6 3 0 0 79 9 1070
2018 FI-03 35 45 11 6 2 0 0 80 8 1071
2018 FI-04 40 41 11 6 2 0 0 82 8 488
2017 FI 36 44 11 5 3 0 0 80 8 3614
2017 FI-01 38 39 13 6 3 0 0 78 9 792
2017 FI-02 33 45 12 6 3 0 0 79 9 1149
2017 FI-03 35 47 11 5 2 0 0 82 7 1079
2017 FI-04 40 45 9 3 3 0 0 85 6 502
2014 FI 35 44 12 5 3 0 0 80 8 3856
2014 FI-01 35 44 13 5 3 0 0 79 8 870
2014 FI-02 34 46 11 5 4 0 0 80 9 1305
2014 FI-03 37 43 12 6 3 0 0 80 8 1096
2014 FI-04 41 44 9 5 2 0 0 85 7 523

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 34 12 5 3 0 0 80 8 4225
2020 FI-01 50 33 9 5 2 0 0 83 8 901
2020 FI-02 46 33 14 4 3 1 0 79 7 1346
2020 FI-03 43 36 12 5 3 0 0 79 8 1292
2020 FI-04 41 36 14 7 2 0 0 77 9 620
2019 FI 42 34 14 6 4 1 0 76 9 3922
2019 FI-01 43 33 13 5 4 1 0 77 9 843
2019 FI-02 43 34 14 5 3 1 0 77 8 1214
2019 FI-03 39 36 15 6 3 1 0 76 9 1206
2019 FI-04 43 33 14 6 4 0 0 77 9 567
2018 FI 37 34 16 7 5 1 0 72 12 3484
2018 FI-01 42 33 14 6 6 0 0 74 12 752
2018 FI-02 38 33 17 6 5 1 0 72 11 1067
2018 FI-03 37 36 16 7 4 0 0 73 11 1076
2018 FI-04 35 36 18 6 5 1 0 71 11 486
2017 FI 35 36 17 7 5 1 0 71 12 3625
2017 FI-01 38 33 17 7 5 0 0 71 12 792
2017 FI-02 34 36 18 7 5 1 0 71 12 1154
2017 FI-03 33 37 17 9 4 0 0 70 13 1085
2017 FI-04 37 37 14 5 6 1 0 75 11 502
2014 FI 30 37 17 9 6 1 0 68 14 3860
2014 FI-01 31 39 16 8 6 1 0 70 14 869
2014 FI-02 29 39 17 8 6 1 0 69 14 1307
2014 FI-03 31 36 18 8 6 1 0 68 14 1098
2014 FI-04 33 34 17 10 6 1 0 67 16 523

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 36 12 5 3 0 0 81 7 4210
2020 FI-01 49 35 9 4 2 0 0 84 6 897
2020 FI-02 46 35 12 4 3 0 0 81 7 1342
2020 FI-03 42 39 12 5 3 0 0 81 8 1288
2020 FI-04 41 38 14 5 2 0 0 79 7 617
2019 FI 41 38 12 6 3 0 0 79 9 3916
2019 FI-01 42 36 12 5 4 0 0 79 9 846
2019 FI-02 43 37 12 6 3 0 0 80 9 1210
2019 FI-03 38 40 12 6 3 0 0 79 9 1201
2019 FI-04 42 38 11 6 3 0 0 79 9 567
2018 FI 37 37 15 7 4 0 0 74 11 3476
2018 FI-01 42 34 13 7 4 0 0 76 11 751
2018 FI-02 37 36 16 6 4 1 0 73 10 1065
2018 FI-03 36 38 15 8 3 0 0 74 10 1070
2018 FI-04 35 38 15 8 3 0 0 74 11 483
2017 FI 35 38 15 8 4 0 0 73 12 3625
2017 FI-01 37 36 15 9 4 0 0 72 13 795
2017 FI-02 34 39 15 8 4 0 0 73 12 1155
2017 FI-03 33 40 15 8 4 0 0 73 12 1083
2017 FI-04 39 36 15 6 4 1 0 75 10 500
2014 FI 31 39 16 9 5 0 0 71 14 3857
2014 FI-01 31 41 15 8 5 0 0 72 13 866
2014 FI-02 30 40 16 9 5 0 0 70 14 1307
2014 FI-03 32 39 15 8 5 0 0 72 13 1098
2014 FI-04 34 37 16 9 4 0 0 71 13 523

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 28 15 7 4 2 0 73 12 4236
2020 FI-01 46 27 15 6 5 2 0 74 11 903
2020 FI-02 43 28 14 7 4 3 0 73 12 1349
2020 FI-03 42 31 15 7 4 2 0 74 11 1297
2020 FI-04 43 27 17 8 3 2 0 71 11 621
2019 FI 38 28 16 8 6 2 0 68 15 3923
2019 FI-01 39 25 17 9 7 3 1 66 16 845
2019 FI-02 39 27 17 9 6 2 0 67 16 1213
2019 FI-03 37 32 15 8 6 2 0 70 14 1205
2019 FI-04 41 29 15 7 5 2 0 72 12 567
2018 FI 34 28 18 11 7 2 0 64 18 3496
2018 FI-01 34 26 20 9 8 3 0 62 17 755
2018 FI-02 35 26 19 12 6 2 0 62 19 1069
2018 FI-03 34 30 17 11 5 2 0 66 17 1078
2018 FI-04 34 30 15 11 7 2 0 66 19 487
2017 FI 31 30 17 10 8 3 0 63 19 3627
2017 FI-01 32 27 20 10 9 2 1 61 19 794
2017 FI-02 29 30 18 10 9 3 0 62 20 1155
2017 FI-03 31 32 16 10 6 4 0 66 18 1084
2017 FI-04 37 29 15 8 7 3 1 68 16 502
2014 FI 30 28 19 12 8 3 0 59 21 3860
2014 FI-01 29 28 20 11 10 4 0 59 21 868
2014 FI-02 30 27 18 13 9 2 0 59 22 1307
2014 FI-03 30 28 20 11 7 3 0 60 19 1099
2014 FI-04 32 27 18 11 7 3 0 62 19 523
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 28 10 3 2 1 2 86 5 4237
2020 FI-01 49 29 13 4 2 0 4 81 6 899
2020 FI-02 52 28 11 3 2 1 2 82 6 1352
2020 FI-03 61 27 8 2 1 0 1 89 3 1302
2020 FI-04 65 27 5 1 1 0 0 93 2 618
2019 FI 52 30 10 3 2 1 2 84 5 3928
2019 FI-01 44 31 13 4 2 2 4 79 7 847
2019 FI-02 49 32 11 3 2 1 2 83 5 1218
2019 FI-03 56 30 8 3 2 1 1 87 4 1205
2019 FI-04 65 24 7 1 1 0 0 90 2 565

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 32 8 5 3 0 0 84 8 4239
2020 FI-01 52 31 9 4 3 0 0 84 7 902
2020 FI-02 51 32 7 5 4 1 0 84 8 1352
2020 FI-03 52 33 7 5 2 0 0 86 7 1301
2020 FI-04 51 33 8 5 2 0 0 85 7 618
2019 FI 48 33 8 6 4 0 0 81 10 3913
2019 FI-01 49 32 10 6 3 1 0 81 9 844
2019 FI-02 48 33 8 6 4 0 0 82 10 1211
2019 FI-03 48 34 7 8 3 1 0 82 11 1203
2019 FI-04 48 33 10 5 4 1 0 81 9 564
2018 FI 44 34 10 7 4 0 0 79 11 3462
2018 FI-01 46 32 9 6 6 1 0 79 12 752
2018 FI-02 45 34 10 7 3 0 0 79 10 1060
2018 FI-03 43 35 10 7 4 0 0 79 11 1063
2018 FI-04 44 34 10 7 4 1 0 79 11 480
2017 FI 43 35 9 7 4 0 0 79 11 3632
2017 FI-01 45 32 10 8 4 1 0 78 12 793
2017 FI-02 42 36 9 8 4 0 0 79 12 1159
2017 FI-03 42 38 9 8 3 0 0 80 11 1085
2017 FI-04 49 33 10 5 3 0 0 82 8 502
2014 FI 42 36 9 8 5 1 0 78 13 3861
2014 FI-01 43 36 9 6 5 0 0 79 11 869
2014 FI-02 41 37 9 8 4 1 0 79 12 1307
2014 FI-03 41 38 8 7 5 0 0 79 13 1099
2014 FI-04 45 32 9 9 4 1 0 78 13 523

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 59 27 7 4 3 0 0 86 7 4248
2020 FI-01 61 27 6 3 3 0 0 88 6 903
2020 FI-02 59 25 7 5 3 0 0 85 8 1354
2020 FI-03 60 28 6 3 3 0 0 88 6 1303
2020 FI-04 60 26 8 3 3 0 0 86 6 622
2019 FI 52 30 9 5 3 0 0 82 9 3935
2019 FI-01 54 28 10 5 3 1 0 82 8 849
2019 FI-02 53 30 9 5 3 0 0 83 8 1218
2019 FI-03 51 31 9 5 3 1 0 82 9 1206
2019 FI-04 52 31 8 6 3 0 0 83 9 569
2018 FI 48 31 10 6 4 0 0 79 11 3481
2018 FI-01 51 28 10 5 5 0 0 80 11 753
2018 FI-02 49 31 9 6 4 1 0 81 10 1066
2018 FI-03 46 32 10 6 4 0 0 79 10 1070
2018 FI-04 44 32 12 5 6 1 0 77 11 485
2017 FI 49 30 10 6 4 0 0 79 10 3625
2017 FI-01 51 28 10 7 5 0 0 79 11 793
2017 FI-02 48 29 12 6 4 0 0 78 10 1152
2017 FI-03 48 33 9 6 4 0 0 81 9 1087
2017 FI-04 54 29 8 4 5 0 0 83 9 501
2014 FI 48 30 10 6 5 0 0 79 11 3859
2014 FI-01 51 29 10 5 4 1 0 80 10 870
2014 FI-02 47 31 11 6 5 0 0 78 11 1305
2014 FI-03 48 31 10 5 5 0 0 80 10 1098
2014 FI-04 50 28 9 7 5 0 0 79 12 523

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 34 12 5 3 7 0 78 9 4246
2020 FI-01 43 33 9 5 2 8 0 82 8 901
2020 FI-02 42 31 12 4 3 8 0 79 8 1353
2020 FI-03 36 36 13 5 3 6 0 77 9 1304
2020 FI-04 37 36 14 7 2 4 0 76 9 622
2019 FI 30 38 15 7 4 6 0 72 12 3911
2019 FI-01 36 35 12 5 3 8 0 77 9 849
2019 FI-02 32 35 16 6 4 7 0 71 11 1214
2019 FI-03 26 41 16 8 4 5 0 70 13 1197
2019 FI-04 27 43 16 8 2 3 0 73 11 564
2018 FI 28 36 16 9 5 6 0 68 15 3510
2018 FI-01 34 33 15 6 5 7 0 72 12 762
2018 FI-02 29 35 15 8 6 7 0 70 15 1077
2018 FI-03 25 37 19 10 5 5 0 65 15 1080
2018 FI-04 27 39 16 11 4 3 0 68 15 485
2017 FI 25 38 17 9 6 5 0 67 16 3630
2017 FI-01 29 34 17 7 6 6 0 68 14 795
2017 FI-02 25 37 16 8 6 7 0 67 15 1155
2017 FI-03 21 40 19 9 6 5 0 64 17 1086
2017 FI-04 29 40 12 10 6 2 0 71 16 502
2014 FI 24 39 16 9 5 7 0 68 15 3857
2014 FI-01 24 41 15 8 5 7 0 70 14 867
2014 FI-02 23 38 16 8 5 8 0 68 15 1306
2014 FI-03 25 40 15 9 5 5 0 68 16 1098
2014 FI-04 27 40 14 8 6 4 0 71 14 523

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 37 13 6 4 2 0 76 10 4234
2020 FI-01 43 37 10 6 3 1 0 81 9 900
2020 FI-02 41 34 13 5 4 3 0 77 10 1350
2020 FI-03 34 38 15 6 4 2 0 74 10 1298
2020 FI-04 33 41 14 9 3 1 0 75 12 620
2019 FI 29 39 16 8 5 2 0 70 14 3898
2019 FI-01 34 38 14 6 5 3 0 74 11 843
2019 FI-02 31 35 18 8 5 3 0 68 13 1210
2019 FI-03 26 41 16 10 4 2 0 68 15 1195
2019 FI-04 26 45 17 8 4 1 0 71 12 562
2018 FI 27 37 18 11 6 2 0 65 17 3498
2018 FI-01 32 35 15 10 6 2 0 68 17 761
2018 FI-02 29 37 16 10 6 3 0 67 16 1069
2018 FI-03 23 38 20 12 6 2 0 61 18 1075
2018 FI-04 25 41 18 10 6 1 0 67 15 486
2017 FI 24 38 19 11 7 2 0 63 18 3627
2017 FI-01 27 35 19 10 6 2 0 64 17 794
2017 FI-02 23 39 20 10 6 2 0 64 16 1155
2017 FI-03 21 40 20 11 7 1 0 61 19 1085
2017 FI-04 27 40 16 10 6 1 0 67 17 501
2014 FI 22 38 20 12 6 2 0 62 18 3860
2014 FI-01 22 38 19 11 8 3 0 62 19 868
2014 FI-02 21 38 20 12 6 2 0 61 18 1307
2014 FI-03 22 40 20 12 6 1 0 62 18 1099
2014 FI-04 28 36 18 11 6 1 0 65 18 523

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 38 16 9 5 4 0 68 14 4234
2020 FI-01 33 38 13 7 4 5 0 74 12 902
2020 FI-02 30 37 15 7 5 5 0 71 12 1349
2020 FI-03 24 39 19 10 5 4 0 65 15 1299
2020 FI-04 21 41 18 15 4 2 0 62 19 619
2019 FI 21 36 20 11 6 5 0 60 18 3897
2019 FI-01 27 34 19 8 5 7 0 65 15 844
2019 FI-02 22 35 20 10 5 7 0 62 17 1205
2019 FI-03 18 37 20 14 7 4 0 57 22 1196
2019 FI-04 15 43 22 13 5 2 0 59 18 564
2018 FI 18 35 21 13 7 5 0 56 22 3498
2018 FI-01 24 35 17 11 7 6 0 63 19 758
2018 FI-02 20 32 21 12 7 7 0 57 21 1072
2018 FI-03 13 38 23 14 8 4 0 53 23 1074
2018 FI-04 15 39 21 18 7 1 0 54 25 488
2017 FI 16 35 22 15 7 5 0 54 24 3623
2017 FI-01 21 34 19 13 7 6 0 58 22 792
2017 FI-02 17 34 22 14 6 6 0 54 22 1154
2017 FI-03 13 37 23 16 8 3 0 52 24 1084
2017 FI-04 17 38 20 16 8 2 0 55 24 501
2014 FI 14 35 22 16 8 5 0 52 25 3856
2014 FI-01 16 33 21 15 8 7 0 53 25 865
2014 FI-02 15 35 22 15 7 6 0 53 23 1306
2014 FI-03 13 36 23 16 9 3 0 51 26 1099
2014 FI-04 15 40 18 17 8 2 0 56 25 523

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 41 15 11 5 2 0 68 17 4247
2020 FI-01 32 41 12 9 4 2 0 74 13 901
2020 FI-02 28 40 15 10 5 2 0 70 15 1355
2020 FI-03 22 42 16 13 5 2 0 65 18 1304
2020 FI-04 22 42 16 14 5 1 0 65 19 621
2019 FI 19 38 19 15 7 2 0 58 23 3909
2019 FI-01 25 37 17 12 7 3 0 64 19 849
2019 FI-02 19 37 19 15 7 3 0 58 23 1215
2019 FI-03 16 37 20 16 8 2 0 54 25 1195
2019 FI-04 15 43 21 15 6 0 0 58 21 562
2018 FI 16 36 20 16 9 2 0 54 26 3505
2018 FI-01 21 35 17 15 8 3 0 58 24 758
2018 FI-02 18 36 20 14 9 3 0 56 24 1074
2018 FI-03 13 35 23 18 9 1 0 49 27 1080
2018 FI-04 15 39 16 20 10 1 0 54 30 486
2017 FI 17 37 19 17 9 2 0 55 26 3628
2017 FI-01 22 35 16 15 10 3 0 58 26 794
2017 FI-02 16 36 20 16 8 3 0 54 25 1154
2017 FI-03 14 37 20 18 9 2 0 53 27 1086
2017 FI-04 19 39 17 17 7 0 0 59 24 502
2014 FI 14 36 19 17 10 2 0 52 28 3857
2014 FI-01 16 36 19 16 11 3 0 53 28 866
2014 FI-02 13 37 20 17 9 3 0 52 27 1307
2014 FI-03 13 36 20 18 11 2 0 51 29 1098
2014 FI-04 17 40 14 16 11 1 0 58 28 523
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 39 12 9 4 0 0 76 12 4237
2020 FI-01 38 38 12 9 3 0 0 76 12 898
2020 FI-02 37 39 12 9 4 0 0 76 12 1352
2020 FI-03 36 41 11 8 4 0 0 76 13 1302
2020 FI-04 36 40 14 8 3 0 0 76 11 619
2019 FI 31 41 14 10 5 0 0 72 14 3924
2019 FI-01 31 40 15 9 5 0 0 71 14 842
2019 FI-02 30 41 14 9 5 0 0 72 14 1215
2019 FI-03 29 42 13 10 5 0 0 72 15 1206
2019 FI-04 35 39 13 9 3 0 0 75 12 568
2018 FI 28 38 17 9 7 0 0 67 16 3498
2018 FI-01 32 39 15 8 7 0 0 71 15 758
2018 FI-02 28 38 18 10 6 0 0 66 16 1074
2018 FI-03 28 39 16 10 6 0 0 67 17 1072
2018 FI-04 29 39 17 7 7 0 0 68 15 489
2017 FI 26 40 16 11 7 0 0 67 17 3631
2017 FI-01 27 40 15 10 7 0 0 68 17 794
2017 FI-02 26 39 17 11 6 0 0 65 18 1158
2017 FI-03 25 43 15 10 7 0 0 68 17 1087
2017 FI-04 29 42 15 9 6 0 0 71 14 500
2014 FI 25 39 17 11 7 0 0 65 18 3859
2014 FI-01 24 38 20 9 8 0 1 63 17 869
2014 FI-02 26 40 17 9 8 0 0 66 17 1305
2014 FI-03 25 39 17 12 6 0 0 65 19 1099
2014 FI-04 28 40 15 12 5 0 0 68 17 523

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 42 10 8 2 0 0 80 10 4213
2020 FI-01 42 41 8 7 2 0 0 83 9 896
2020 FI-02 38 42 10 8 3 0 0 79 11 1341
2020 FI-03 37 43 11 7 3 0 0 80 9 1291
2020 FI-04 36 43 11 7 3 0 0 79 10 619
2019 FI 31 44 12 9 4 0 0 75 13 3907
2019 FI-01 33 43 12 8 3 0 0 76 11 843
2019 FI-02 31 46 10 9 3 0 0 77 12 1205
2019 FI-03 30 43 12 11 4 0 0 73 15 1202
2019 FI-04 30 46 12 8 4 0 0 76 11 564
2018 FI 27 43 15 10 5 0 0 71 15 3504
2018 FI-01 30 44 13 7 5 0 0 74 12 760
2018 FI-02 28 41 15 11 4 0 0 70 15 1072
2018 FI-03 24 45 15 11 4 0 0 69 16 1078
2018 FI-04 27 44 14 8 7 0 0 71 15 489
2017 FI 27 44 13 11 5 0 0 71 16 3629
2017 FI-01 28 44 13 10 5 0 0 72 15 794
2017 FI-02 26 44 14 12 5 0 0 70 17 1157
2017 FI-03 26 45 13 10 5 0 0 71 16 1085
2017 FI-04 31 45 9 10 5 0 0 76 15 501

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 33 10 6 3 0 0 81 9 4236
2020 FI-01 50 31 9 6 3 0 0 82 9 899
2020 FI-02 48 33 9 6 4 0 0 81 9 1352
2020 FI-03 48 34 11 4 3 0 0 82 7 1301
2020 FI-04 42 36 11 7 3 0 0 79 10 618
2019 FI 43 34 12 6 4 1 0 78 10 3929
2019 FI-01 44 31 14 7 3 1 1 76 10 846
2019 FI-02 44 33 12 5 5 0 0 78 10 1216
2019 FI-03 42 37 11 6 4 1 0 79 10 1207
2019 FI-04 43 34 11 7 4 1 1 78 11 567
2018 FI 38 38 12 7 4 1 0 76 12 3484
2018 FI-01 41 36 11 7 5 1 0 77 11 753
2018 FI-02 39 38 11 8 3 1 0 77 12 1065
2018 FI-03 37 38 12 7 4 1 1 77 11 1074
2018 FI-04 35 39 13 8 5 1 0 74 13 484
2017 FI 38 37 12 7 5 0 0 76 12 3634
2017 FI-01 40 35 12 8 4 1 0 76 12 794
2017 FI-02 39 37 13 7 4 0 0 76 11 1159
2017 FI-03 36 40 11 7 5 0 0 77 13 1087
2017 FI-04 39 37 12 6 5 0 0 77 11 501
2014 FI 37 38 12 7 4 1 1 76 12 3862
2014 FI-01 39 37 11 6 5 2 1 78 11 870
2014 FI-02 37 38 12 8 4 0 1 77 12 1307
2014 FI-03 36 40 12 7 5 0 0 76 12 1099
2014 FI-04 37 37 12 8 4 1 0 75 12 523

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 39 11 7 3 0 1 78 10 4227
2020 FI-01 42 39 10 5 3 0 1 82 8 901
2020 FI-02 39 38 11 8 4 0 0 77 12 1350
2020 FI-03 36 41 12 8 3 0 1 78 11 1291
2020 FI-04 39 40 13 6 1 0 1 79 8 620
2019 FI 32 42 11 10 4 0 0 75 14 3919
2019 FI-01 32 41 12 11 4 0 0 73 15 847
2019 FI-02 30 44 11 12 4 0 0 73 16 1215
2019 FI-03 32 44 11 9 4 0 0 76 13 1203
2019 FI-04 40 41 10 7 2 0 1 82 9 561
2018 FI 29 47 10 10 3 0 0 76 14 3507
2018 FI-01 31 46 9 9 4 0 0 77 14 761
2018 FI-02 27 47 9 13 4 0 0 74 17 1074
2018 FI-03 28 50 11 8 3 0 0 78 11 1078
2018 FI-04 35 44 10 9 2 0 0 79 11 489
2017 FI 31 43 11 10 5 0 0 74 15 3632
2017 FI-01 29 43 10 10 7 0 0 72 18 795
2017 FI-02 28 44 12 11 5 0 0 73 16 1158
2017 FI-03 30 44 10 10 5 0 0 75 15 1085
2017 FI-04 40 39 10 7 4 0 0 79 10 502
2014 FI 30 43 11 11 6 0 0 72 16 3857
2014 FI-01 27 42 11 12 7 0 0 69 19 869
2014 FI-02 28 42 12 11 6 0 0 71 17 1304
2014 FI-03 31 44 11 9 6 0 0 75 14 1098
2014 FI-04 37 42 8 8 5 0 0 80 12 523

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 25 11 4 3 2 1 81 8 4231
2020 FI-01 57 23 10 3 2 2 2 84 6 897
2020 FI-02 53 24 11 4 4 2 1 80 9 1350
2020 FI-03 54 25 11 4 3 1 1 81 8 1301
2020 FI-04 50 28 12 3 4 1 2 80 7 617

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 38 15 8 4 2 0 71 13 4231
2020 FI-01 38 36 12 7 4 2 0 76 12 901
2020 FI-02 33 36 16 8 5 2 0 70 13 1349
2020 FI-03 30 40 16 9 4 2 0 71 13 1297
2020 FI-04 30 40 17 7 4 2 0 71 11 618
2019 FI 28 38 16 11 5 2 0 67 16 3929
2019 FI-01 31 36 17 8 6 2 0 68 14 849
2019 FI-02 27 38 16 11 6 2 0 66 17 1217
2019 FI-03 25 41 15 11 5 1 0 67 17 1202
2019 FI-04 31 40 14 11 3 1 0 71 15 568
2018 FI 26 39 17 11 6 1 0 66 17 3503
2018 FI-01 31 38 14 10 7 1 0 69 17 761
2018 FI-02 25 38 17 12 6 2 0 65 18 1075
2018 FI-03 23 41 18 11 6 2 0 65 17 1075
2018 FI-04 24 43 16 10 5 1 0 69 15 486
2017 FI 28 39 14 11 6 2 0 69 17 3621
2017 FI-01 30 36 14 11 7 2 0 68 18 793
2017 FI-02 28 38 15 11 6 2 0 68 17 1155
2017 FI-03 27 41 15 11 5 1 0 69 17 1081
2017 FI-04 30 43 11 8 6 2 0 74 14 500
2014 FI 27 38 15 12 7 2 0 66 19 3860
2014 FI-01 28 38 12 12 8 2 0 67 21 868
2014 FI-02 26 37 16 12 7 2 0 64 19 1307
2014 FI-03 27 39 14 11 6 2 0 67 18 1099
2014 FI-04 30 38 15 12 4 2 0 69 16 523

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 32 15 12 9 2 2 62 22 4244
2020 FI-01 31 28 14 11 10 3 2 63 22 900
2020 FI-02 27 31 15 13 10 2 1 60 25 1355
2020 FI-03 27 34 15 12 8 2 2 63 21 1302
2020 FI-04 28 36 13 10 8 2 3 67 19 621
2019 FI 26 32 15 12 12 2 2 60 25 3933
2019 FI-01 27 30 15 11 13 2 2 59 25 846
2019 FI-02 24 30 16 15 13 2 1 55 28 1219
2019 FI-03 25 35 14 11 10 2 2 63 22 1206
2019 FI-04 29 33 13 12 9 1 2 64 22 569
2018 FI 24 32 15 14 13 1 2 57 27 3507
2018 FI-01 26 28 14 15 14 1 2 55 31 762
2018 FI-02 21 32 15 15 14 2 1 55 30 1072
2018 FI-03 24 34 15 12 11 1 2 61 24 1078
2018 FI-04 25 33 16 12 11 1 3 61 23 488
2017 FI 23 31 16 14 14 1 2 55 29 3628
2017 FI-01 23 28 17 15 14 2 2 52 30 794
2017 FI-02 22 29 15 18 15 1 1 51 33 1155
2017 FI-03 22 35 16 11 13 1 2 59 24 1086
2017 FI-04 29 32 14 10 11 1 2 63 23 501
2014 FI 21 30 15 16 15 2 2 53 32 3862
2014 FI-01 17 25 18 17 19 2 2 44 38 870
2014 FI-02 18 31 15 17 16 2 1 51 34 1307
2014 FI-03 24 33 14 14 11 2 1 59 26 1099
2014 FI-04 27 32 12 14 12 2 2 61 27 523

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 25 13 5 3 1 3 77 9 4247
2020 FI-01 57 23 10 3 2 1 3 84 5 903
2020 FI-02 49 26 13 4 4 1 3 78 8 1356
2020 FI-03 48 24 15 6 3 0 3 75 10 1302
2020 FI-04 45 27 14 8 4 0 2 74 12 621
2019 FI 49 25 14 5 3 1 3 77 8 3922
2019 FI-01 55 24 11 3 2 1 4 83 6 846
2019 FI-02 50 25 14 5 3 0 2 78 8 1213
2019 FI-03 47 26 14 6 2 0 3 76 9 1203
2019 FI-04 44 26 18 6 4 0 2 72 10 567

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 23 12 4 2 1 3 82 6 4236
2020 FI-01 58 21 12 4 1 1 3 82 5 902
2020 FI-02 53 25 12 4 2 1 2 80 7 1351
2020 FI-03 56 23 11 4 2 1 3 82 7 1298
2020 FI-04 59 23 9 4 2 1 2 85 6 620
2019 FI 53 24 12 4 3 1 3 80 7 3917
2019 FI-01 50 22 14 4 3 2 4 77 8 845
2019 FI-02 48 27 14 4 3 1 2 77 8 1215
2019 FI-03 55 24 11 4 2 1 4 82 7 1201
2019 FI-04 63 23 7 2 1 1 3 89 4 565

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 74 10 5 2 2 4 3 91 4 4223
2020 FI-01 75 10 4 2 2 3 3 91 4 898
2020 FI-02 73 10 5 3 2 4 3 89 5 1348
2020 FI-03 74 10 5 2 2 5 3 91 4 1296
2020 FI-04 80 8 3 1 2 2 4 94 3 617
2019 FI 73 10 5 3 2 4 4 89 5 3910
2019 FI-01 71 11 5 3 3 3 4 89 6 843
2019 FI-02 69 11 6 4 2 5 3 86 7 1214
2019 FI-03 75 9 4 2 2 4 4 92 4 1198
2019 FI-04 82 7 3 1 2 2 3 93 3 563

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 75 11 4 1 1 2 7 94 2 4233
2020 FI-01 73 13 4 1 1 1 7 94 2 901
2020 FI-02 71 13 5 1 1 2 7 92 2 1351
2020 FI-03 77 11 3 1 1 1 6 95 2 1298
2020 FI-04 81 7 2 0 1 1 7 96 1 618
2019 FI 78 6 3 1 1 2 9 94 3 3912
2019 FI-01 74 7 3 2 1 2 10 93 3 846
2019 FI-02 77 7 3 1 2 2 8 93 3 1211
2019 FI-03 80 5 2 1 1 1 10 96 2 1201
2019 FI-04 84 4 2 1 1 2 7 96 2 561

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 41 11 6 3 0 0 80 9 4225
2020 FI-01 38 39 12 7 3 0 0 78 10 899
2020 FI-02 37 41 12 6 4 0 0 78 10 1345
2020 FI-03 38 43 10 6 3 0 0 81 9 1299
2020 FI-04 45 40 9 4 2 0 0 85 6 617
2019 FI 35 42 12 8 3 0 0 77 12 3910
2019 FI-01 33 38 15 10 3 0 0 71 14 840
2019 FI-02 34 42 12 7 3 0 0 76 11 1214
2019 FI-03 34 44 11 7 3 0 0 78 11 1201
2019 FI-04 42 43 6 7 3 0 0 84 10 562
2018 FI 31 44 13 8 4 0 0 75 12 3485
2018 FI-01 29 44 13 8 6 0 0 73 14 759
2018 FI-02 27 44 16 10 4 0 0 71 14 1066
2018 FI-03 31 46 11 8 3 0 0 78 11 1069
2018 FI-04 42 41 8 5 3 0 0 83 9 484
2017 FI 30 46 11 9 4 0 0 76 13 3616
2017 FI-01 26 44 13 11 5 0 0 71 17 793
2017 FI-02 27 46 13 10 4 0 0 73 14 1148
2017 FI-03 32 48 10 7 3 0 0 80 10 1082
2017 FI-04 40 42 8 7 3 0 0 83 9 502
2014 FI 26 46 13 9 5 0 0 72 15 3861
2014 FI-01 21 45 17 10 7 0 0 66 17 870
2014 FI-02 23 47 15 10 5 0 0 70 16 1306
2014 FI-03 29 46 12 8 5 0 0 76 12 1099
2014 FI-04 36 46 6 8 4 0 0 82 12 523

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 37 12 5 3 0 0 80 9 4237
2020 FI-01 42 38 13 5 2 0 0 80 7 900
2020 FI-02 41 37 13 6 4 0 0 78 9 1350
2020 FI-03 44 36 11 5 3 0 0 81 9 1301
2020 FI-04 48 34 10 5 2 0 0 83 7 620
2019 FI 40 37 13 7 4 0 0 77 10 3919
2019 FI-01 40 33 15 8 4 0 0 73 12 844
2019 FI-02 38 39 13 6 4 0 0 77 9 1214
2019 FI-03 39 40 11 6 4 0 0 79 10 1201
2019 FI-04 44 37 11 5 2 0 0 82 7 567
2018 FI 36 39 14 8 3 0 0 75 11 3487
2018 FI-01 36 37 15 8 3 0 0 74 11 758
2018 FI-02 34 40 15 7 4 0 0 74 11 1069
2018 FI-03 35 41 14 8 2 0 0 76 11 1065
2018 FI-04 44 36 9 6 5 0 0 80 11 488
2017 FI 36 39 13 8 4 0 0 75 12 3619
2017 FI-01 33 41 13 8 5 0 0 74 13 792
2017 FI-02 34 39 14 8 4 0 0 74 12 1150
2017 FI-03 36 41 13 7 4 0 0 77 10 1083
2017 FI-04 44 35 12 6 3 0 0 78 10 502
2014 FI 32 41 14 7 5 0 0 74 12 3859
2014 FI-01 30 41 16 7 6 0 0 71 13 869
2014 FI-02 30 43 15 8 4 0 0 73 13 1306
2014 FI-03 35 41 12 7 5 0 0 76 12 1098
2014 FI-04 39 40 12 5 4 0 0 79 10 523

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 43 10 6 3 0 0 82 9 4227
2020 FI-01 45 40 8 5 1 0 0 85 6 895
2020 FI-02 39 42 10 6 3 0 0 81 9 1349
2020 FI-03 37 44 9 7 3 0 0 81 10 1299
2020 FI-04 35 45 11 7 2 0 0 80 9 618
2019 FI 35 44 11 6 3 0 0 79 9 3883
2019 FI-01 37 42 12 6 3 0 0 78 10 831
2019 FI-02 35 45 12 6 2 0 0 80 8 1204
2019 FI-03 33 45 11 7 3 0 0 79 10 1195
2019 FI-04 36 47 7 6 3 0 0 84 9 560
2018 FI 33 41 14 9 4 0 0 74 12 3475
2018 FI-01 35 42 13 7 4 0 0 77 11 757
2018 FI-02 33 41 14 9 3 0 0 74 12 1066
2018 FI-03 31 41 15 10 4 0 0 72 13 1063
2018 FI-04 36 41 11 7 5 0 0 77 12 483
2017 FI 33 42 14 8 4 0 0 74 12 3618
2017 FI-01 33 42 13 7 5 0 0 75 11 793
2017 FI-02 31 41 15 9 3 0 0 73 12 1150
2017 FI-03 32 43 12 9 4 0 0 76 13 1082
2017 FI-04 37 39 13 8 3 0 0 76 11 501
2014 FI 31 43 13 8 4 0 0 74 13 3859
2014 FI-01 31 43 13 8 5 0 0 74 13 870
2014 FI-02 29 44 15 8 4 0 0 73 12 1306
2014 FI-03 31 43 13 9 4 0 0 74 13 1098
2014 FI-04 35 42 10 7 5 0 0 77 12 523

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 46 17 5 2 4 0 74 8 4240
2020 FI-01 27 45 16 6 1 5 0 75 8 902
2020 FI-02 25 45 18 5 3 5 0 73 8 1350
2020 FI-03 25 47 17 5 2 3 0 75 7 1301
2020 FI-04 28 48 16 4 2 2 0 78 6 621
2019 FI 22 47 17 7 3 4 0 72 10 3924
2019 FI-01 22 41 20 8 3 5 1 67 12 848
2019 FI-02 21 46 19 6 2 5 0 71 9 1214
2019 FI-03 21 49 16 8 3 4 0 73 11 1202
2019 FI-04 27 51 14 5 1 1 0 79 7 567
2018 FI 22 42 21 8 4 3 0 66 12 3504
2018 FI-01 25 38 19 9 5 4 1 66 15 762
2018 FI-02 21 39 24 8 5 4 0 62 13 1074
2018 FI-03 20 45 22 6 3 3 0 67 10 1074
2018 FI-04 26 48 14 7 4 1 0 75 11 487
2017 FI 21 43 20 8 4 4 0 67 12 3624
2017 FI-01 21 39 22 8 5 5 0 63 13 794
2017 FI-02 21 41 21 9 4 4 0 64 14 1153
2017 FI-03 19 48 20 7 3 3 0 69 11 1083
2017 FI-04 29 48 13 5 3 1 0 78 8 502

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 31 9 7 3 0 0 82 10 4234
2020 FI-01 59 29 6 3 2 0 0 88 6 896
2020 FI-02 53 30 9 5 3 0 0 83 8 1354
2020 FI-03 48 33 8 7 3 0 0 81 10 1299
2020 FI-04 39 33 12 13 4 0 0 72 16 619
2019 FI 48 34 9 6 3 0 0 82 10 3925
2019 FI-01 51 31 9 6 3 0 0 82 9 850
2019 FI-02 49 33 9 6 3 0 0 81 9 1209
2019 FI-03 46 37 8 6 3 0 0 83 9 1207
2019 FI-04 46 36 9 7 3 0 0 81 10 568
2018 FI 47 35 8 6 3 0 0 82 9 3498
2018 FI-01 53 33 6 5 2 0 0 87 7 761
2018 FI-02 48 35 8 6 3 0 0 83 9 1071
2018 FI-03 44 36 10 6 3 0 0 80 10 1073
2018 FI-04 44 35 9 8 4 0 0 79 12 488
2017 FI 43 36 9 7 4 0 0 80 11 3626
2017 FI-01 48 32 9 6 5 1 0 81 10 792
2017 FI-02 45 34 9 7 4 0 0 80 11 1158
2017 FI-03 42 38 9 7 4 0 0 80 11 1083
2017 FI-04 38 39 10 7 6 0 0 77 13 501
2014 FI 42 35 11 7 4 0 1 78 12 3860
2014 FI-01 42 35 11 6 5 0 1 78 11 869
2014 FI-02 44 35 10 6 4 0 1 80 10 1306
2014 FI-03 41 35 10 8 5 0 0 77 13 1099
2014 FI-04 38 36 13 8 5 0 0 74 13 523

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 35 16 8 4 0 0 71 12 4229
2020 FI-01 52 30 12 3 2 0 0 83 5 898
2020 FI-02 41 37 14 5 3 0 0 78 8 1346
2020 FI-03 29 39 18 9 5 0 0 68 14 1301
2020 FI-04 19 32 23 16 11 0 0 51 27 618
2019 FI 38 37 15 6 3 0 0 75 9 3911
2019 FI-01 48 35 11 4 2 0 0 84 5 839
2019 FI-02 44 38 12 4 2 0 0 82 6 1214
2019 FI-03 34 39 17 7 3 0 0 73 10 1202
2019 FI-04 22 35 25 13 5 0 0 57 18 564
2018 FI 36 36 16 7 3 0 0 73 11 3511
2018 FI-01 51 30 12 4 2 0 0 82 7 762
2018 FI-02 40 38 14 5 2 0 0 79 7 1073
2018 FI-03 31 38 18 9 4 0 1 69 12 1079
2018 FI-04 22 37 20 13 7 0 0 59 21 489
2017 FI 37 40 14 6 3 0 0 77 9 3635
2017 FI-01 45 38 12 3 1 0 0 83 4 795
2017 FI-02 41 41 12 4 2 0 0 82 6 1159
2017 FI-03 33 42 15 6 3 0 0 75 10 1087
2017 FI-04 26 35 19 15 5 0 0 61 20 501
2014 FI 35 40 16 6 3 0 0 75 9 3860
2014 FI-01 42 38 13 4 2 0 0 80 6 869
2014 FI-02 41 40 13 4 2 0 0 82 5 1306
2014 FI-03 29 43 18 7 3 0 0 72 10 1099
2014 FI-04 23 37 21 13 7 0 0 59 20 523

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 4247
2020 FI-01 44 56 901
2020 FI-02 47 53 1355
2020 FI-03 49 51 1303
2020 FI-04 42 58 622

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 20 6 2 1 3 7 90 3 4240
2020 FI-01 57 21 7 2 1 4 9 89 4 897
2020 FI-02 60 19 7 2 2 4 7 88 4 1353
2020 FI-03 66 20 4 2 1 2 5 92 3 1304
2020 FI-04 63 22 5 1 1 2 6 93 2 621

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 28 38 33 4248
2020 FI-01 26 40 34 902
2020 FI-02 30 35 35 1354
2020 FI-03 27 42 31 1304
2020 FI-04 30 37 33 622
2019 FI 31 35 34 3937
2019 FI-01 29 38 34 849
2019 FI-02 33 31 35 1219
2019 FI-03 28 38 34 1208
2019 FI-04 34 36 30 568
2018 FI 34 35 31 3512
2018 FI-01 31 39 30 763
2018 FI-02 34 32 34 1074
2018 FI-03 33 36 31 1078
2018 FI-04 38 33 29 489
2017 FI 33 34 34 3633
2017 FI-01 31 34 35 795
2017 FI-02 33 33 34 1158
2017 FI-03 32 35 33 1086
2017 FI-04 35 35 30 501
2014 FI 34 32 34 3861
2014 FI-01 31 34 35 869
2014 FI-02 37 29 34 1307
2014 FI-03 32 34 34 1099
2014 FI-04 36 35 29 523

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 11 46 35 2 1 5 1205
2020 FI-01 10 50 27 5 2 5 232
2020 FI-02 9 51 33 1 1 5 409
2020 FI-03 13 42 39 2 0 5 354
2020 FI-04 16 36 40 2 1 5 188
2019 FI 11 38 41 2 2 6 1212
2019 FI-01 7 39 35 5 3 11 243
2019 FI-02 8 45 37 1 1 8 401
2019 FI-03 12 39 42 2 1 3 344
2019 FI-04 19 24 51 2 2 3 188
2018 FI 9 38 43 3 1 6 1171
2018 FI-01 6 45 35 3 3 8 235
2018 FI-02 6 43 43 4 0 4 360
2018 FI-03 10 36 46 1 1 6 353
2018 FI-04 16 31 45 3 0 5 180
2017 FI 10 36 43 4 2 6 1171
2017 FI-01 7 43 35 4 4 8 244
2017 FI-02 7 37 47 5 0 5 381
2017 FI-03 10 36 45 2 0 6 339
2017 FI-04 19 26 41 4 4 7 174
2014 FI 9 36 43 5 9999 6 1307
2014 FI-01 3 43 39 7 9999 7 264
2014 FI-02 6 42 41 5 9999 5 482
2014 FI-03 14 31 47 4 9999 4 351
2014 FI-04 18 24 46 4 9999 7 187
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 40 7 3 1 0 0 89 4 4220
2020 FI-01 47 41 7 3 1 0 0 88 4 897
2020 FI-02 47 41 8 3 2 0 0 88 5 1345
2020 FI-03 50 40 6 2 1 0 0 91 4 1296
2020 FI-04 55 36 6 2 1 0 0 92 3 616
2019 FI 43 42 9 4 2 0 0 86 6 3907
2019 FI-01 43 40 11 4 2 0 0 83 6 843
2019 FI-02 43 42 8 4 2 0 0 85 6 1210
2019 FI-03 43 44 8 4 1 0 0 87 5 1200
2019 FI-04 48 42 7 3 1 0 0 90 3 562
2018 FI 42 45 8 3 1 0 0 87 4 3497
2018 FI-01 42 44 9 4 2 0 0 85 6 761
2018 FI-02 41 46 9 3 1 0 0 87 4 1072
2018 FI-03 41 46 9 3 1 0 0 88 4 1070
2018 FI-04 50 39 7 4 1 0 0 89 4 487
2017 FI 38 45 10 5 2 0 0 84 7 3626
2017 FI-01 36 43 12 5 3 0 0 80 8 792
2017 FI-02 36 46 10 4 2 0 0 83 7 1157
2017 FI-03 38 47 8 5 2 0 0 86 7 1085
2017 FI-04 44 44 7 3 2 0 0 88 5 500
2014 FI 38 45 11 4 2 0 0 83 6 3860
2014 FI-01 32 47 12 5 3 1 0 80 7 870
2014 FI-02 37 45 12 4 2 0 0 82 6 1306
2014 FI-03 37 46 11 4 2 0 0 84 6 1099
2014 FI-04 50 39 7 3 1 0 0 89 5 522

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 46 13 5 2 1 0 80 7 4236
2020 FI-01 40 43 10 4 1 1 0 85 5 902
2020 FI-02 35 44 13 4 2 2 0 81 6 1354
2020 FI-03 29 48 15 6 2 1 0 78 7 1297
2020 FI-04 25 50 15 7 2 1 0 76 9 618
2019 FI 29 46 15 6 2 1 0 76 8 3928
2019 FI-01 34 43 14 6 2 2 0 78 8 848
2019 FI-02 31 46 15 5 2 1 0 78 7 1218
2019 FI-03 26 47 17 6 3 1 0 74 9 1202
2019 FI-04 26 51 13 6 2 1 0 78 9 567
2018 FI 26 46 17 7 3 1 0 73 10 3500
2018 FI-01 30 43 15 7 3 1 0 75 11 761
2018 FI-02 28 46 16 7 2 1 0 75 9 1072
2018 FI-03 23 47 19 7 3 1 0 71 10 1076
2018 FI-04 23 46 17 11 3 0 0 69 13 484
2017 FI 26 46 16 8 3 1 0 73 11 3628
2017 FI-01 28 46 16 7 3 1 0 75 10 795
2017 FI-02 25 48 15 8 3 1 0 74 11 1156
2017 FI-03 24 45 19 8 3 0 0 70 11 1084
2017 FI-04 28 48 13 9 2 0 0 76 11 501
2014 FI 26 46 16 8 4 1 0 72 12 3861
2014 FI-01 26 46 16 7 3 1 0 73 11 870
2014 FI-02 26 45 16 7 4 1 0 73 11 1307
2014 FI-03 23 47 18 7 4 1 0 71 11 1099
2014 FI-04 28 45 12 10 4 0 0 74 14 522

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 22 38 23 8 1 1 31 30 4238
2020 FI-01 5 17 38 27 12 1 1 39 22 901
2020 FI-02 6 19 37 27 9 1 1 37 26 1353
2020 FI-03 9 26 38 21 6 0 0 27 35 1301
2020 FI-04 11 31 40 14 4 0 1 18 42 617
2019 FI 7 25 38 21 7 1 1 29 32 3933
2019 FI-01 6 20 35 25 11 2 1 37 27 847
2019 FI-02 7 20 39 24 9 1 1 33 27 1219
2019 FI-03 8 29 38 19 5 0 1 24 38 1208
2019 FI-04 8 31 41 16 4 0 0 20 39 566
2018 FI 9 25 38 20 6 1 1 26 35 3502
2018 FI-01 7 18 37 26 9 1 2 36 26 758
2018 FI-02 7 22 40 22 7 1 1 29 30 1070
2018 FI-03 12 28 40 16 3 0 1 20 40 1078
2018 FI-04 12 37 30 16 5 0 1 20 49 489
2017 FI 8 24 40 18 7 1 2 26 33 3619
2017 FI-01 6 17 37 24 10 1 4 36 25 788
2017 FI-02 8 23 39 20 7 1 3 28 31 1156
2017 FI-03 9 27 43 14 5 1 1 20 36 1084
2017 FI-04 10 30 37 16 5 0 1 21 41 499
2014 FI 10 28 39 16 6 1 2 22 39 3857
2014 FI-01 8 24 37 19 7 1 3 28 34 866
2014 FI-02 9 26 41 16 5 1 2 22 36 1307
2014 FI-03 11 31 38 13 5 0 1 19 42 1098
2014 FI-04 12 32 38 13 5 0 1 18 44 523

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 5 13 25 35 18 3 1 55 19 4228
2020 FI-01 4 10 21 34 26 3 2 63 15 901
2020 FI-02 5 10 24 36 20 4 2 59 15 1350
2020 FI-03 4 15 27 37 14 2 0 52 19 1298
2020 FI-04 8 20 29 32 11 1 1 43 28 614
2019 FI 8 17 30 28 14 2 1 43 26 3923
2019 FI-01 8 15 26 27 20 3 1 49 23 843
2019 FI-02 8 14 29 31 15 2 1 48 23 1215
2019 FI-03 9 20 33 26 10 1 2 37 29 1203
2019 FI-04 8 21 32 27 10 1 1 38 30 569
2018 FI 10 19 30 26 12 2 1 39 30 3491
2018 FI-01 8 16 27 29 16 1 3 47 25 756
2018 FI-02 9 17 29 29 12 3 1 43 27 1067
2018 FI-03 11 20 33 24 9 2 1 34 32 1073
2018 FI-04 11 23 33 22 9 1 1 32 35 487
2017 FI 8 18 30 25 13 2 3 41 27 3618
2017 FI-01 7 14 28 25 18 3 5 47 23 787
2017 FI-02 7 17 32 25 13 2 3 40 26 1154
2017 FI-03 9 19 29 27 11 2 3 40 29 1085
2017 FI-04 8 20 33 25 11 1 1 37 29 500
2014 FI 10 20 31 23 11 3 3 36 32 3852
2014 FI-01 9 18 30 23 12 4 5 38 30 867
2014 FI-02 10 18 31 24 11 4 3 37 30 1303
2014 FI-03 10 22 31 24 10 2 2 35 33 1096
2014 FI-04 12 21 33 22 10 1 1 33 34 523

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 20 35 23 10 2 2 34 29 4226
2020 FI-01 7 14 33 25 16 3 3 44 22 899
2020 FI-02 8 17 33 26 11 3 2 39 26 1351
2020 FI-03 8 24 38 21 7 1 1 29 33 1296
2020 FI-04 11 27 39 17 6 0 0 22 39 615
2019 FI 12 22 35 20 8 1 2 29 35 3918
2019 FI-01 9 19 32 25 11 2 2 37 29 839
2019 FI-02 11 20 35 21 9 1 2 31 33 1214
2019 FI-03 13 24 36 19 5 1 1 25 38 1205
2019 FI-04 14 27 36 17 6 0 0 23 41 567
2018 FI 12 23 37 18 7 1 2 26 36 3497
2018 FI-01 10 19 35 20 12 1 3 33 30 757
2018 FI-02 10 20 38 22 7 2 1 30 31 1069
2018 FI-03 13 25 40 15 5 1 2 20 39 1075
2018 FI-04 16 28 36 14 5 0 1 19 45 488
2017 FI 11 25 35 17 7 1 3 26 37 3622
2017 FI-01 10 21 33 20 10 2 5 32 33 786
2017 FI-02 10 25 34 18 9 1 3 28 37 1156
2017 FI-03 13 25 38 16 5 1 2 22 39 1087
2017 FI-04 16 27 34 17 5 0 1 22 43 501
2014 FI 15 26 33 15 6 2 2 22 43 3855
2014 FI-01 14 22 34 16 7 3 4 25 38 868
2014 FI-02 13 25 34 16 6 2 3 23 40 1304
2014 FI-03 18 29 32 14 6 1 1 20 48 1098
2014 FI-04 19 29 33 13 5 1 1 18 48 522

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 16 35 29 12 1 1 41 23 4225
2020 FI-01 3 7 26 38 23 0 2 62 11 897
2020 FI-02 5 12 35 32 14 1 1 47 17 1348
2020 FI-03 9 20 40 24 7 0 0 31 29 1300
2020 FI-04 14 27 37 18 4 0 0 22 41 615
2019 FI 7 16 36 29 11 0 1 40 23 3907
2019 FI-01 5 9 28 39 18 1 2 58 13 843
2019 FI-02 6 13 36 31 13 0 1 44 19 1209
2019 FI-03 7 20 41 24 6 0 1 30 28 1200
2019 FI-04 11 24 39 20 6 0 0 26 35 564
2018 FI 8 17 38 26 9 1 1 36 26 3481
2018 FI-01 4 9 32 35 17 1 2 53 14 756
2018 FI-02 6 14 40 29 10 1 1 39 20 1059
2018 FI-03 10 22 41 21 5 1 1 27 32 1072
2018 FI-04 13 25 37 20 4 0 1 24 39 488
2017 FI 7 17 39 25 10 0 2 35 25 3611
2017 FI-01 5 9 35 31 15 1 4 48 15 786
2017 FI-02 6 16 38 27 10 0 2 38 23 1151
2017 FI-03 9 19 41 22 7 0 1 30 28 1083
2017 FI-04 11 23 44 17 4 0 0 21 34 499
2014 FI 9 18 38 24 9 1 1 33 28 3850
2014 FI-01 5 12 35 30 13 2 3 45 18 863
2014 FI-02 7 16 40 26 9 1 1 36 24 1303
2014 FI-03 12 22 39 21 6 0 1 28 33 1098
2014 FI-04 12 28 40 14 5 0 1 19 41 523

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 19 30 26 12 1 2 39 30 4237
2020 FI-01 6 12 25 32 20 2 2 55 19 901
2020 FI-02 8 15 30 28 15 2 2 45 24 1351
2020 FI-03 11 24 31 24 9 1 1 33 36 1301
2020 FI-04 17 25 34 18 4 0 2 23 43 620
2019 FI 11 22 32 22 11 1 2 34 34 3916
2019 FI-01 7 17 28 25 18 2 3 45 25 841
2019 FI-02 10 20 32 24 12 1 2 37 30 1213
2019 FI-03 12 25 33 20 6 1 1 28 39 1203
2019 FI-04 15 27 33 17 6 1 1 24 42 566
2018 FI 13 26 30 20 9 1 1 30 39 3494
2018 FI-01 9 19 25 29 15 1 2 45 29 756
2018 FI-02 12 21 33 22 10 1 1 33 33 1070
2018 FI-03 15 29 32 16 5 1 1 22 45 1073
2018 FI-04 15 36 27 15 5 0 1 20 52 487
2017 FI 12 24 32 19 9 1 3 29 38 3621
2017 FI-01 9 17 29 23 15 2 4 41 28 788
2017 FI-02 12 22 32 21 10 1 3 32 35 1156
2017 FI-03 14 27 34 17 6 1 2 24 42 1084
2017 FI-04 16 29 33 14 6 0 2 20 46 500
2014 FI 17 25 31 17 7 1 2 25 43 3858
2014 FI-01 14 23 28 18 10 2 4 31 39 868
2014 FI-02 15 22 33 20 7 2 2 28 38 1307
2014 FI-03 18 28 31 14 6 1 2 21 47 1097
2014 FI-04 21 29 31 12 5 1 1 17 51 523

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 14 29 30 15 3 2 48 22 4222
2020 FI-01 6 13 25 29 22 3 2 54 19 895
2020 FI-02 7 13 28 32 15 4 2 50 21 1349
2020 FI-03 6 15 32 31 13 2 1 45 21 1297
2020 FI-04 9 18 31 29 11 1 2 41 27 616
2019 FI 11 22 30 22 11 2 2 35 35 3914
2019 FI-01 11 21 26 22 16 3 2 39 34 847
2019 FI-02 10 21 29 25 12 2 2 38 32 1211
2019 FI-03 12 23 31 22 8 2 1 31 37 1200
2019 FI-04 12 25 35 20 8 0 1 28 37 565
2018 FI 11 23 32 22 9 1 1 31 36 3492
2018 FI-01 10 22 30 21 13 2 2 35 34 755
2018 FI-02 11 20 32 25 10 2 1 36 32 1071
2018 FI-03 12 25 34 20 6 1 2 26 38 1073
2018 FI-04 12 29 31 21 6 0 1 28 41 485
2017 FI 10 22 30 23 11 2 3 35 33 3616
2017 FI-01 11 20 28 22 13 2 4 38 32 786
2017 FI-02 10 21 29 23 12 2 3 36 33 1156
2017 FI-03 11 22 32 22 10 1 3 33 34 1085
2017 FI-04 10 24 30 25 10 1 1 35 34 497
2014 FI 9 18 31 25 11 2 3 38 29 3854
2014 FI-01 10 17 27 25 12 4 5 41 30 866
2014 FI-02 9 17 32 25 11 2 3 39 27 1305
2014 FI-03 10 19 32 25 10 1 3 37 30 1097
2014 FI-04 8 19 35 23 12 1 2 36 28 523

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 17 37 26 11 2 1 37 25 4221
2020 FI-01 6 12 30 30 18 2 2 49 19 897
2020 FI-02 6 15 35 28 12 2 1 42 22 1347
2020 FI-03 6 19 41 24 8 1 1 32 26 1298
2020 FI-04 11 24 40 19 5 1 1 24 36 613
2019 FI 9 21 37 22 8 1 1 31 31 3918
2019 FI-01 8 18 33 26 12 2 2 40 26 843
2019 FI-02 8 19 36 25 9 2 1 35 27 1212
2019 FI-03 10 23 38 21 6 1 2 28 33 1202
2019 FI-04 13 24 42 15 5 1 0 20 37 568
2018 FI 10 22 38 21 7 1 1 28 33 3495
2018 FI-01 10 17 34 24 10 2 3 36 28 759
2018 FI-02 9 18 40 23 7 2 1 31 27 1067
2018 FI-03 11 23 40 18 5 2 1 24 35 1074
2018 FI-04 12 31 37 16 3 0 0 19 44 489
2017 FI 10 21 40 18 8 1 2 27 32 3620
2017 FI-01 9 20 35 20 11 1 3 32 31 789
2017 FI-02 10 20 40 19 8 1 2 28 31 1155
2017 FI-03 9 21 42 18 6 1 2 25 32 1086
2017 FI-04 10 24 44 15 4 1 1 20 36 498
2014 FI 11 22 37 18 7 2 2 27 35 3854
2014 FI-01 10 18 36 19 9 3 4 31 31 867
2014 FI-02 10 20 38 20 8 3 2 29 31 1306
2014 FI-03 13 25 37 17 6 1 2 24 38 1096
2014 FI-04 12 28 37 16 5 0 1 22 40 522

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 5 15 38 29 13 1 1 42 20 4228
2020 FI-01 5 14 35 27 18 1 1 46 19 901
2020 FI-02 4 13 37 29 14 1 1 44 18 1352
2020 FI-03 4 16 40 29 11 0 0 40 20 1295
2020 FI-04 7 18 38 29 7 0 1 37 25 615
2019 FI 8 17 34 27 11 1 1 39 26 3924
2019 FI-01 7 15 31 28 16 1 2 46 23 842
2019 FI-02 7 16 33 29 13 1 1 43 23 1215
2019 FI-03 9 18 36 26 8 0 1 36 28 1205
2019 FI-04 9 21 38 24 8 0 0 32 30 569

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 42 18 11 4 2 0 66 16 4227
2020 FI-01 29 42 14 7 3 4 0 74 11 896
2020 FI-02 25 43 16 10 4 3 0 70 14 1350
2020 FI-03 19 42 20 12 5 2 0 62 17 1298
2020 FI-04 13 40 24 16 5 1 0 54 22 618
2019 FI 15 38 22 16 6 3 0 55 23 3910
2019 FI-01 20 39 19 13 5 3 0 61 19 841
2019 FI-02 16 40 20 15 5 3 0 59 21 1214
2019 FI-03 13 36 23 17 7 3 0 51 25 1199
2019 FI-04 11 37 25 18 7 2 0 49 26 563

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 28 7 6 3 1 0 84 9 4228
2020 FI-01 52 30 8 7 3 1 0 82 10 896
2020 FI-02 54 27 9 6 4 1 0 81 10 1347
2020 FI-03 57 27 6 5 3 1 0 85 9 1302
2020 FI-04 63 26 5 3 2 0 0 90 5 617
2019 FI 50 30 8 6 4 1 0 82 10 3917
2019 FI-01 47 30 9 8 4 1 0 79 12 847
2019 FI-02 48 30 9 8 5 1 0 79 12 1212
2019 FI-03 52 31 8 5 3 1 0 84 8 1202
2019 FI-04 58 31 5 3 3 0 0 89 6 563
2018 FI 44 34 8 8 5 1 0 79 13 3480
2018 FI-01 43 34 9 7 7 1 0 77 13 758
2018 FI-02 43 33 8 11 4 1 0 77 15 1069
2018 FI-03 45 35 9 7 4 0 0 80 11 1068
2018 FI-04 49 34 7 6 4 0 0 83 9 482
2017 FI 44 34 10 7 5 0 0 78 12 3625
2017 FI-01 41 32 13 6 7 1 0 74 13 790
2017 FI-02 42 34 10 8 6 1 0 76 14 1157
2017 FI-03 45 37 9 5 4 0 0 82 9 1084
2017 FI-04 52 33 6 6 4 0 0 85 10 502
2014 FI 46 32 8 8 5 1 0 79 12 3862
2014 FI-01 43 33 8 9 6 1 0 77 15 870
2014 FI-02 43 32 10 8 5 1 0 76 14 1307
2014 FI-03 48 33 8 6 4 0 0 81 11 1099
2014 FI-04 56 31 5 5 3 0 0 87 8 523

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 30 4 4 2 0 0 90 5 4212
2020 FI-01 60 29 5 4 1 0 0 89 5 895
2020 FI-02 59 31 4 4 2 0 0 90 6 1344
2020 FI-03 61 30 4 4 1 0 0 91 5 1295
2020 FI-04 62 31 4 3 1 0 0 93 4 613
2019 FI 54 34 5 5 2 0 0 87 7 3914
2019 FI-01 54 33 6 3 3 0 0 88 6 845
2019 FI-02 52 34 5 7 2 0 0 86 9 1212
2019 FI-03 54 34 6 4 2 0 0 88 6 1203
2019 FI-04 57 34 3 4 2 0 0 91 6 561
2018 FI 49 36 7 5 2 0 0 85 7 3481
2018 FI-01 50 35 6 6 3 0 0 85 9 758
2018 FI-02 50 33 9 6 1 0 0 84 8 1066
2018 FI-03 47 39 6 5 2 0 0 87 7 1067
2018 FI-04 50 37 8 3 1 0 0 88 5 485
2017 FI 43 41 7 6 3 0 0 84 9 3628
2017 FI-01 45 37 7 7 3 0 0 82 11 793
2017 FI-02 41 41 8 7 3 0 0 82 10 1157
2017 FI-03 44 42 8 4 2 0 0 86 6 1084
2017 FI-04 46 40 5 7 2 0 0 86 8 502
2014 FI 44 41 7 5 2 0 0 85 7 3861
2014 FI-01 43 42 8 5 2 0 0 85 7 869
2014 FI-02 43 41 8 6 2 0 0 84 8 1307
2014 FI-03 45 42 7 4 2 0 0 87 7 1099
2014 FI-04 49 40 4 5 2 0 0 89 7 523

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 36 8 3 2 1 0 87 5 4209
2020 FI-01 48 36 8 4 2 1 0 86 6 895
2020 FI-02 48 37 8 3 2 1 0 86 5 1344
2020 FI-03 52 35 7 3 2 0 0 88 5 1289
2020 FI-04 55 35 7 2 1 0 0 90 3 615
2019 FI 46 38 9 3 2 1 0 85 5 3921
2019 FI-01 43 37 12 4 2 2 0 82 7 849
2019 FI-02 44 39 11 3 2 1 0 84 5 1212
2019 FI-03 48 38 8 4 2 1 0 86 6 1205
2019 FI-04 51 40 6 1 1 0 0 91 2 562
2018 FI 41 41 11 5 2 1 0 83 7 3488
2018 FI-01 38 39 12 6 3 1 1 79 9 757
2018 FI-02 39 40 12 5 2 1 0 80 7 1068
2018 FI-03 42 43 10 4 1 1 0 86 5 1071
2018 FI-04 48 40 7 3 2 0 0 88 5 487

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 42 10 4 2 2 0 84 6 4225
2020 FI-01 44 40 8 4 1 2 0 87 5 897
2020 FI-02 40 43 10 4 2 2 0 84 6 1347
2020 FI-03 40 41 11 5 2 1 0 82 6 1297
2020 FI-04 41 43 9 4 2 1 0 85 5 618
2019 FI 38 42 11 5 2 1 0 82 7 3903
2019 FI-01 40 39 11 5 2 3 0 81 8 844
2019 FI-02 37 43 11 5 3 1 0 81 8 1210
2019 FI-03 38 44 11 4 2 1 0 83 6 1193
2019 FI-04 41 43 9 3 2 1 0 86 5 563
2018 FI 42 41 11 3 2 2 0 84 5 3484
2018 FI-01 42 41 10 3 2 2 0 85 6 753
2018 FI-02 42 40 11 3 3 2 0 83 6 1067
2018 FI-03 41 41 12 3 2 2 0 84 5 1072
2018 FI-04 45 40 10 3 1 1 0 85 4 486
2017 FI 38 45 10 4 2 2 0 84 6 3630
2017 FI-01 38 42 11 5 3 2 0 81 7 795
2017 FI-02 38 44 11 4 2 2 0 83 6 1155
2017 FI-03 35 49 10 3 2 2 0 85 5 1086
2017 FI-04 42 43 8 4 2 1 0 86 6 502
2014 FI 40 42 10 3 2 2 0 84 5 3859
2014 FI-01 41 42 9 3 3 3 0 85 6 868
2014 FI-02 38 43 11 3 2 2 0 83 6 1306
2014 FI-03 41 41 11 3 2 2 0 84 5 1099
2014 FI-04 47 40 8 2 1 1 0 88 4 523

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 37 10 3 2 4 0 84 5 4230
2020 FI-01 46 36 9 4 2 4 0 85 6 900
2020 FI-02 43 37 11 3 2 4 0 84 5 1347
2020 FI-03 43 38 10 3 2 4 0 85 4 1299
2020 FI-04 43 38 11 4 1 3 0 83 5 619
2019 FI 43 38 11 3 2 3 0 84 5 3915
2019 FI-01 43 38 11 2 2 3 0 84 4 842
2019 FI-02 44 38 10 3 2 3 0 84 5 1213
2019 FI-03 43 39 10 3 1 3 0 85 5 1205
2019 FI-04 46 38 9 2 2 2 0 86 5 562
2018 FI 41 40 12 2 2 3 0 83 5 3491
2018 FI-01 41 39 11 2 3 4 0 84 5 752
2018 FI-02 43 36 13 3 3 3 0 81 6 1070
2018 FI-03 39 43 12 2 1 3 0 84 3 1074
2018 FI-04 44 42 10 2 1 1 0 87 3 487
2017 FI 38 40 13 3 2 3 0 81 6 3629
2017 FI-01 39 37 14 4 3 3 1 78 7 794
2017 FI-02 37 39 14 3 3 3 0 79 6 1155
2017 FI-03 37 42 11 4 1 4 0 83 5 1086
2017 FI-04 44 40 10 2 2 2 0 86 4 502
2014 FI 41 39 11 3 2 4 0 84 5 3861
2014 FI-01 40 40 11 2 2 4 0 83 5 870
2014 FI-02 42 39 10 3 2 3 0 84 5 1306
2014 FI-03 41 39 11 2 2 5 0 84 4 1099
2014 FI-04 47 38 8 2 1 4 0 88 3 523

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 35 7 2 1 0 0 90 3 4228
2020 FI-01 57 35 6 1 1 0 0 92 2 901
2020 FI-02 54 34 7 3 1 0 0 89 4 1350
2020 FI-03 56 34 7 2 1 0 0 90 3 1292
2020 FI-04 54 36 7 2 1 0 0 90 3 620
2019 FI 50 38 7 3 2 0 0 88 5 3928
2019 FI-01 51 36 8 3 1 0 0 87 4 848
2019 FI-02 51 37 7 3 1 0 0 88 5 1216
2019 FI-03 48 40 6 3 2 1 0 89 5 1204
2019 FI-04 53 38 5 3 1 0 0 91 4 567
2018 FI 47 39 8 4 2 0 0 86 6 3485
2018 FI-01 48 38 8 3 2 0 0 86 5 756
2018 FI-02 47 39 8 4 2 0 0 86 6 1064
2018 FI-03 47 40 8 4 1 0 0 87 5 1072
2018 FI-04 50 37 7 4 2 0 0 87 6 486
2017 FI 44 41 9 4 2 0 0 86 6 3626
2017 FI-01 45 40 10 3 2 0 0 85 5 793
2017 FI-02 45 41 8 3 2 0 0 86 6 1157
2017 FI-03 41 45 9 4 2 0 0 86 5 1083
2017 FI-04 50 38 6 3 3 0 0 88 6 501
2014 FI 46 39 8 3 2 0 0 86 6 3857
2014 FI-01 47 39 9 3 2 0 0 86 5 870
2014 FI-02 46 39 9 3 2 1 0 86 6 1307
2014 FI-03 46 40 8 3 2 0 0 87 5 1095
2014 FI-04 51 39 5 3 2 0 0 90 5 522

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 24 10 4 4 7 4 81 8 4234
2020 FI-01 45 25 11 3 3 8 4 80 8 898
2020 FI-02 47 22 12 4 4 8 4 77 9 1350
2020 FI-03 47 26 9 3 3 7 3 82 8 1303
2020 FI-04 58 23 8 2 2 5 2 87 5 618

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 35 14 3 2 7 1 80 5 4241
2020 FI-01 42 34 12 4 1 7 1 82 5 901
2020 FI-02 40 33 14 4 2 7 1 79 6 1353
2020 FI-03 37 38 14 2 1 7 0 81 4 1301
2020 FI-04 40 35 14 4 1 5 1 80 6 621

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 32 11 5 3 4 2 79 9 4225
2020 FI-01 44 33 10 5 2 4 2 82 8 900
2020 FI-02 41 30 13 5 4 5 3 76 10 1351
2020 FI-03 42 32 12 4 3 5 2 79 8 1292
2020 FI-04 48 32 9 4 3 3 2 83 7 616

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 0 2 26 19 31 22 0 3 64 76
2020 FI-02 0 7 17 28 23 25 0 10 68 25
2020 FI-03 0 0 33 16 30 21 0 0 58 27

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 32 16 6 4 7 6 70 12 4238
2020 FI-01 30 30 15 7 4 9 6 70 12 901
2020 FI-02 29 29 17 7 4 7 6 68 13 1351
2020 FI-03 29 34 16 5 4 6 6 71 11 1301
2020 FI-04 32 37 14 5 3 4 5 75 9 619
2019 FI 30 31 15 8 5 6 4 69 14 3920
2019 FI-01 32 28 16 9 5 6 3 67 15 845
2019 FI-02 30 29 16 9 5 7 4 66 16 1215
2019 FI-03 29 32 14 7 5 6 6 70 14 1204
2019 FI-04 33 40 12 5 4 4 3 78 9 563
2018 FI 22 34 18 9 6 6 5 63 17 3491
2018 FI-01 22 31 20 7 8 7 6 61 17 759
2018 FI-02 22 33 18 10 6 7 4 62 18 1068
2018 FI-03 22 35 19 9 5 6 4 63 16 1074
2018 FI-04 24 39 16 8 5 3 4 68 15 485
2017 FI 26 34 15 9 6 5 5 66 17 3628
2017 FI-01 26 33 16 9 7 5 4 65 17 791
2017 FI-02 26 30 16 10 8 5 5 63 19 1157
2017 FI-03 24 37 16 9 4 5 5 68 15 1085
2017 FI-04 29 37 12 9 6 3 4 70 16 502
2014 FI 29 34 15 9 6 4 4 68 16 3861
2014 FI-01 28 32 14 9 7 5 5 67 18 870
2014 FI-02 28 32 17 8 6 4 4 66 16 1307
2014 FI-03 28 36 15 9 4 3 4 70 14 1099
2014 FI-04 34 36 11 8 5 2 4 75 14 523

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 39 14 7 3 3 1 75 11 4242
2020 FI-01 33 40 13 6 3 4 1 77 10 902
2020 FI-02 31 36 15 8 3 4 2 72 12 1350
2020 FI-03 32 40 14 8 2 3 1 75 11 1303
2020 FI-04 36 39 14 5 3 2 1 78 8 621
2019 FI 29 41 14 9 4 3 1 73 13 3917
2019 FI-01 30 37 16 9 5 3 1 70 14 844
2019 FI-02 28 40 14 8 4 3 1 72 13 1213
2019 FI-03 27 44 12 10 3 3 2 74 13 1201
2019 FI-04 33 42 12 8 3 1 1 77 11 567
2018 FI 28 42 15 9 3 2 1 72 13 3503
2018 FI-01 28 41 16 8 4 2 1 71 13 761
2018 FI-02 26 41 17 10 3 3 1 68 14 1072
2018 FI-03 28 44 13 9 3 2 1 74 13 1076
2018 FI-04 33 42 12 8 2 1 1 77 11 488
2017 FI 30 42 13 8 3 3 1 75 12 3624
2017 FI-01 30 38 13 9 4 3 2 72 14 795
2017 FI-02 30 41 13 9 3 3 1 74 13 1154
2017 FI-03 27 47 12 7 2 2 1 77 10 1083
2017 FI-04 38 41 10 4 4 1 1 80 9 500
2014 FI 32 41 11 7 4 3 1 77 11 3862
2014 FI-01 31 42 11 7 5 3 1 76 12 870
2014 FI-02 29 42 13 7 4 3 2 75 11 1307
2014 FI-03 31 42 11 8 3 3 1 77 11 1099
2014 FI-04 44 37 7 7 3 1 1 83 10 523

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 41 15 4 2 2 0 78 6 4231
2020 FI-01 40 37 15 4 1 2 0 79 6 898
2020 FI-02 37 41 15 3 2 2 0 79 5 1353
2020 FI-03 35 42 15 4 2 2 0 79 6 1297
2020 FI-04 33 42 17 4 1 2 0 77 6 617
2019 FI 30 42 18 6 2 2 0 73 9 3923
2019 FI-01 34 39 18 4 3 2 0 74 7 846
2019 FI-02 31 40 17 6 2 2 0 73 9 1217
2019 FI-03 27 44 18 6 2 2 0 73 9 1202
2019 FI-04 30 45 17 6 1 1 0 76 8 565
2018 FI 30 42 16 7 3 2 0 74 10 3489
2018 FI-01 34 40 15 6 3 2 0 76 9 758
2018 FI-02 30 43 17 6 3 2 0 74 9 1069
2018 FI-03 29 43 17 7 2 1 0 73 10 1072
2018 FI-04 30 43 17 6 3 1 0 73 9 484

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 25 20 10 7 13 3 55 21 4234
2020 FI-01 26 25 19 8 7 12 4 60 18 901
2020 FI-02 22 24 20 10 7 14 3 55 21 1349
2020 FI-03 19 26 21 11 7 14 3 53 22 1298
2020 FI-04 22 25 21 10 6 12 4 55 20 620
2019 FI 17 24 22 12 10 11 3 48 26 3927
2019 FI-01 21 23 23 9 10 11 2 51 22 845
2019 FI-02 18 25 22 12 10 11 2 50 25 1218
2019 FI-03 14 24 22 13 10 12 4 46 27 1202
2019 FI-04 17 26 22 12 9 10 4 50 25 569
2018 FI 16 24 22 13 11 11 3 46 28 3501
2018 FI-01 20 26 20 12 10 10 2 52 25 758
2018 FI-02 15 26 22 13 11 11 2 47 28 1074
2018 FI-03 13 24 22 14 11 13 4 44 30 1075
2018 FI-04 16 21 24 14 12 11 3 43 29 487
2017 FI 14 24 21 14 13 11 4 44 31 3624
2017 FI-01 17 25 19 13 14 8 3 48 31 795
2017 FI-02 13 23 21 15 13 11 3 43 32 1153
2017 FI-03 13 24 23 14 11 12 4 43 30 1084
2017 FI-04 15 23 19 14 13 11 5 46 32 500
2014 FI 13 23 19 16 13 13 4 43 34 3858
2014 FI-01 12 23 19 16 13 13 3 42 35 868
2014 FI-02 12 25 19 15 13 13 3 43 34 1305
2014 FI-03 14 22 19 16 12 14 3 43 34 1099
2014 FI-04 16 24 16 15 12 14 4 48 33 523

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 45 4 8 2 0 0 87 9 4245
2020 FI-01 47 42 4 6 2 0 0 89 7 902
2020 FI-02 44 44 3 8 2 0 0 87 9 1355
2020 FI-03 41 46 4 8 2 0 0 87 9 1302
2020 FI-04 35 49 5 10 1 0 0 84 11 620

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 38 9 7 2 0 1 82 9 4242
2020 FI-01 48 36 8 6 2 0 1 84 8 903
2020 FI-02 45 36 9 7 3 0 0 82 10 1352
2020 FI-03 41 40 8 7 2 0 1 82 9 1301
2020 FI-04 39 41 9 8 2 0 1 80 10 620
2019 FI 47 35 6 8 4 0 0 82 12 3927
2019 FI-01 50 35 5 6 3 0 0 85 9 848
2019 FI-02 49 35 6 8 3 0 0 83 11 1216
2019 FI-03 45 36 6 9 4 0 0 81 13 1204
2019 FI-04 44 36 7 10 4 0 0 80 14 567
2017 FI 42 38 7 9 5 0 0 80 13 3631
2017 FI-01 46 37 6 8 4 0 0 83 11 793
2017 FI-02 42 38 7 10 4 0 0 80 14 1159
2017 FI-03 40 41 7 7 4 0 0 81 12 1085
2017 FI-04 44 31 8 9 8 0 0 75 17 502
2014 FI 45 38 7 6 4 0 0 83 10 3858
2014 FI-01 45 38 7 6 4 0 0 83 10 869
2014 FI-02 48 37 6 6 3 0 0 85 10 1306
2014 FI-03 45 38 7 6 4 0 0 83 10 1097
2014 FI-04 43 37 6 7 6 0 0 80 13 523

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 36 8 5 2 0 0 85 7 4205
2020 FI-01 54 34 8 4 1 0 0 87 5 892
2020 FI-02 50 35 7 5 3 0 0 86 7 1343
2020 FI-03 46 38 8 5 2 0 1 85 7 1292
2020 FI-04 46 39 7 6 1 0 0 85 8 612
2019 FI 51 35 7 5 2 0 0 86 7 3905
2019 FI-01 51 35 7 5 2 0 0 86 7 839
2019 FI-02 50 35 8 5 2 0 0 85 8 1210
2019 FI-03 49 37 7 5 2 0 0 86 7 1200
2019 FI-04 57 32 5 3 1 1 0 90 5 564
2017 FI 48 39 7 4 2 0 0 87 6 3619
2017 FI-01 47 38 9 4 2 0 0 85 6 791
2017 FI-02 45 41 7 4 2 0 0 87 6 1155
2017 FI-03 49 40 5 4 1 0 0 89 5 1081
2017 FI-04 54 35 5 5 1 0 0 88 7 500
2014 FI 46 40 7 4 2 0 0 87 6 3856
2014 FI-01 41 44 7 5 2 0 0 85 8 870
2014 FI-02 47 40 7 4 2 0 0 87 6 1305
2014 FI-03 47 39 8 4 2 1 0 86 6 1096
2014 FI-04 53 36 6 4 1 0 0 89 5 523

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 75 20 3 1 1 1 0 96 2 4233
2020 FI-01 79 18 2 1 1 0 0 97 1 898
2020 FI-02 74 20 3 1 1 0 0 95 2 1351
2020 FI-03 73 20 3 1 1 1 0 95 2 1297
2020 FI-04 74 21 3 1 0 1 0 96 1 621
2017 FI 66 26 4 2 1 0 1 93 3 3625
2017 FI-01 71 21 4 2 1 0 1 93 3 790
2017 FI-02 65 27 3 2 1 0 1 93 4 1156
2017 FI-03 64 28 3 2 1 1 1 94 3 1086
2017 FI-04 66 25 4 4 1 0 1 91 5 501
2014 FI 67 25 4 2 1 0 1 93 3 3856
2014 FI-01 68 23 4 3 1 0 0 92 4 869
2014 FI-02 67 25 3 3 1 0 1 93 3 1304
2014 FI-03 67 26 3 2 1 1 0 93 3 1097
2014 FI-04 66 28 4 2 1 0 0 94 2 523

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 26 13 5 2 4 2 79 7 4242
2020 FI-01 51 22 11 5 2 6 3 81 7 903
2020 FI-02 52 24 11 4 2 4 2 81 7 1353
2020 FI-03 46 28 15 5 2 3 1 77 7 1300
2020 FI-04 40 32 17 6 3 2 1 74 8 620
2019 FI 46 27 13 6 2 4 1 77 9 3936
2019 FI-01 51 22 10 6 4 5 3 79 10 848
2019 FI-02 47 26 13 5 2 5 2 79 8 1220
2019 FI-03 45 28 15 6 2 4 1 76 8 1206
2019 FI-04 39 33 18 7 1 1 0 73 9 569

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 4238
2020 FI-01 7 93 899
2020 FI-02 7 93 1353
2020 FI-03 8 92 1303
2020 FI-04 8 92 619
2019 FI 10 90 3932
2019 FI-01 9 91 848
2019 FI-02 10 90 1220
2019 FI-03 10 90 1203
2019 FI-04 9 91 569
2018 FI 10 90 3506
2018 FI-01 9 91 758
2018 FI-02 11 89 1074
2018 FI-03 10 90 1079
2018 FI-04 11 89 488

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 41 59 320
2020 FI-01 49 51 61
2020 FI-02 39 61 91
2020 FI-03 41 59 107
2020 FI-04 37 63 48
2019 FI 40 60 377
2019 FI-01 48 52 76
2019 FI-02 45 55 126
2019 FI-03 36 64 113
2019 FI-04 25 75 49
2018 FI 41 59 354
2018 FI-01 46 54 71
2018 FI-02 43 57 116
2018 FI-03 37 63 104
2018 FI-04 38 62 50

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 64 36 320
2020 FI-01 67 33 61
2020 FI-02 65 35 91
2020 FI-03 61 39 107
2020 FI-04 55 45 48
2019 FI 67 33 377
2019 FI-01 69 31 76
2019 FI-02 65 35 126
2019 FI-03 67 33 113
2019 FI-04 67 33 49
2018 FI 67 33 354
2018 FI-01 75 25 71
2018 FI-02 67 33 116
2018 FI-03 66 34 104
2018 FI-04 64 36 50

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 13 87 320
2020 FI-02 7 93 91
2020 FI-03 17 83 107
2019 FI 10 90 377
2019 FI-01 7 93 76
2019 FI-02 6 94 126
2019 FI-03 10 90 113
2019 FI-04 26 74 49
2018 FI 10 90 354
2018 FI-03 15 85 104
2018 FI-04 20 80 50

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 320
2019 FI 4 96 377
2019 FI-03 5 95 113
2018 FI 2 98 354
2018 FI-01 0 100 71

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 2 98 377
2019 FI-01 6 94 76
2019 FI-02 0 100 126
2018 FI 2 98 354
2018 FI-01 0 100 71
2018 FI-04 0 100 50

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 320
2020 FI-03 8 92 107
2019 FI 4 96 377
2019 FI-02 4 96 126
2018 FI 4 96 354
2018 FI-03 6 94 104

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 38 62 320
2020 FI-01 25 75 61
2020 FI-02 34 66 91
2020 FI-03 45 55 107
2020 FI-04 47 53 48
2019 FI 37 63 374
2019 FI-01 37 63 76
2019 FI-02 32 68 124
2019 FI-03 40 60 112
2019 FI-04 36 64 49
2018 FI 40 60 355
2018 FI-01 38 62 71
2018 FI-02 37 63 116
2018 FI-03 45 55 105
2018 FI-04 42 58 50

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 38 62 320
2020 FI-01 51 49 61
2020 FI-02 34 66 91
2020 FI-03 37 63 107
2020 FI-04 28 72 48
2019 FI 41 59 374
2019 FI-01 44 56 76
2019 FI-02 41 59 124
2019 FI-03 39 61 112
2019 FI-04 41 59 49
2018 FI 42 58 355
2018 FI-01 53 47 71
2018 FI-02 37 63 116
2018 FI-03 39 61 105
2018 FI-04 48 52 50

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 44 56 320
2020 FI-01 35 65 61
2020 FI-02 44 56 91
2020 FI-03 47 53 107
2020 FI-04 37 63 48
2019 FI 46 54 374
2019 FI-01 48 52 76
2019 FI-02 43 57 124
2019 FI-03 44 56 112
2019 FI-04 58 42 49
2018 FI 46 54 355
2018 FI-01 58 42 71
2018 FI-02 41 59 116
2018 FI-03 41 59 105
2018 FI-04 50 50 50

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 44 56 320
2020 FI-01 38 62 61
2020 FI-02 50 50 91
2020 FI-03 43 57 107
2020 FI-04 45 55 48
2019 FI 40 60 374
2019 FI-01 35 65 76
2019 FI-02 38 62 124
2019 FI-03 46 54 112
2019 FI-04 36 64 49
2018 FI 39 61 355
2018 FI-01 40 60 71
2018 FI-02 39 61 116
2018 FI-03 37 63 105
2018 FI-04 32 68 50

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 35 65 320
2020 FI-01 29 71 61
2020 FI-02 31 69 91
2020 FI-03 42 58 107
2020 FI-04 30 70 48
2019 FI 30 70 374
2019 FI-01 24 76 76
2019 FI-02 26 74 124
2019 FI-03 33 67 112
2019 FI-04 38 62 49
2018 FI 36 64 355
2018 FI-01 44 56 71
2018 FI-02 35 65 116
2018 FI-03 33 67 105
2018 FI-04 36 64 50

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 55 45 320
2020 FI-01 50 50 61
2020 FI-02 55 45 91
2020 FI-03 59 41 107
2020 FI-04 50 50 48
2019 FI 55 45 374
2019 FI-01 54 46 76
2019 FI-02 49 51 124
2019 FI-03 65 35 112
2019 FI-04 53 47 49
2018 FI 55 45 355
2018 FI-01 56 44 71
2018 FI-02 56 44 116
2018 FI-03 55 45 105
2018 FI-04 56 44 50

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 37 63 320
2020 FI-01 37 63 61
2020 FI-02 37 63 91
2020 FI-03 34 66 107
2020 FI-04 42 58 48
2019 FI 33 67 374
2019 FI-01 31 69 76
2019 FI-02 31 69 124
2019 FI-03 40 60 112
2019 FI-04 25 75 49
2018 FI 34 66 355
2018 FI-01 38 62 71
2018 FI-02 29 71 116
2018 FI-03 36 64 105
2018 FI-04 33 67 50

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 2 98 320
2019 FI 4 96 374
2019 FI-01 7 93 76
2018 FI 6 94 355
2018 FI-02 8 92 116
2018 FI-03 4 96 105

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 13 87 320
2020 FI-01 11 89 61
2020 FI-02 7 93 91
2020 FI-03 17 83 107
2020 FI-04 14 86 48
2019 FI 10 90 374
2019 FI-01 6 94 76
2019 FI-02 11 89 124
2019 FI-03 10 90 112
2019 FI-04 14 86 49
2018 FI 8 92 355
2018 FI-01 10 90 71
2018 FI-02 9 91 116

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 320
2020 FI-01 44 56 61
2020 FI-02 54 46 91
2020 FI-03 44 56 107
2020 FI-04 40 60 48
2019 FI 48 52 374
2019 FI-01 47 53 76
2019 FI-02 44 56 124
2019 FI-03 50 50 112
2019 FI-04 53 47 49
2018 FI 52 48 355
2018 FI-01 61 39 71
2018 FI-02 47 53 116
2018 FI-03 52 48 105
2018 FI-04 50 50 50

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 29 71 320
2020 FI-01 27 73 61
2020 FI-02 23 77 91
2020 FI-03 33 67 107
2020 FI-04 30 70 48
2019 FI 24 76 374
2019 FI-01 24 76 76
2019 FI-02 23 77 124
2019 FI-03 27 73 112
2019 FI-04 23 77 49
2018 FI 23 77 355
2018 FI-01 22 78 71
2018 FI-02 22 78 116
2018 FI-03 26 74 105
2018 FI-04 22 78 50

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 11 89 320
2020 FI-02 8 92 91
2020 FI-03 15 85 107
2019 FI 16 84 374
2019 FI-01 14 86 76
2019 FI-02 20 80 124
2019 FI-03 12 88 112
2019 FI-04 12 88 49
2018 FI 16 84 355
2018 FI-01 18 82 71
2018 FI-02 15 85 116
2018 FI-03 16 84 105
2018 FI-04 17 83 50

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 59 41 320
2020 FI-01 62 38 61
2020 FI-02 56 44 91
2020 FI-03 53 47 107
2020 FI-04 74 26 48
2019 FI 55 45 373
2019 FI-01 58 42 76
2019 FI-02 53 47 123
2019 FI-03 54 46 112
2019 FI-04 62 38 49
2018 FI 56 44 353
2018 FI-01 54 46 70
2018 FI-02 57 43 116
2018 FI-03 55 45 104
2018 FI-04 61 39 50

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 28 72 320
2020 FI-01 23 77 61
2020 FI-02 30 70 91
2020 FI-03 26 74 107
2020 FI-04 37 63 48
2019 FI 32 68 373
2019 FI-01 25 75 76
2019 FI-02 26 74 123
2019 FI-03 36 64 112
2019 FI-04 42 58 49
2018 FI 25 75 353
2018 FI-01 22 78 70
2018 FI-02 21 79 116
2018 FI-03 32 68 104
2018 FI-04 24 76 50

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 320
2020 FI-02 5 95 91
2020 FI-03 12 88 107
2019 FI 9 91 373
2019 FI-01 7 93 76
2019 FI-02 7 93 123
2019 FI-03 9 91 112
2019 FI-04 16 84 49
2018 FI 12 88 353
2018 FI-01 15 85 70
2018 FI-02 9 91 116
2018 FI-03 7 93 104
2018 FI-04 27 73 50

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 19 81 320
2020 FI-01 15 85 61
2020 FI-02 18 82 91
2020 FI-03 24 76 107
2020 FI-04 19 81 48
2019 FI 17 83 373
2019 FI-01 18 82 76
2019 FI-02 20 80 123
2019 FI-03 16 84 112
2019 FI-04 12 88 49
2018 FI 16 84 353
2018 FI-01 20 80 70
2018 FI-02 21 79 116
2018 FI-03 11 89 104
2018 FI-04 15 85 50

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 11 89 320
2020 FI-02 13 87 91
2020 FI-03 14 86 107
2019 FI 10 90 373
2019 FI-02 9 91 123
2019 FI-03 13 87 112
2018 FI 7 93 353
2018 FI-01 7 93 70
2018 FI-02 6 94 116
2018 FI-03 7 93 104
2018 FI-04 11 89 50

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 320
2020 FI-02 5 95 91
2020 FI-03 5 95 107
2019 FI 3 97 373
2019 FI-03 4 96 112
2018 FI 3 97 353
2018 FI-02 4 96 116
2018 FI-04 0 100 50

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 10 90 320
2020 FI-01 16 84 61
2020 FI-02 6 94 91
2020 FI-03 16 84 107
2020 FI-04 0 100 48
2019 FI 12 88 373
2019 FI-01 16 84 76
2019 FI-02 10 90 123
2019 FI-03 11 89 112
2019 FI-04 11 89 49
2018 FI 13 87 353
2018 FI-01 10 90 70
2018 FI-02 14 86 116
2018 FI-03 14 86 104
2018 FI-04 14 86 50

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 7 93 320
2020 FI-02 8 92 91
2020 FI-03 9 91 107
2019 FI 12 88 373
2019 FI-01 10 90 76
2019 FI-02 10 90 123
2019 FI-03 16 84 112
2019 FI-04 12 88 49
2018 FI 9 91 353
2018 FI-01 7 93 70
2018 FI-02 9 91 116
2018 FI-03 8 92 104
2018 FI-04 12 88 50

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 23 77 320
2020 FI-01 26 74 61
2020 FI-02 25 75 91
2020 FI-03 24 76 107
2020 FI-04 14 86 48
2019 FI 27 73 373
2019 FI-01 27 73 76
2019 FI-02 31 69 123
2019 FI-03 24 76 112
2019 FI-04 24 76 49
2018 FI 26 74 353
2018 FI-01 29 71 70
2018 FI-02 26 74 116
2018 FI-03 26 74 104
2018 FI-04 18 82 50

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 304
2020 FI-02 11 89 86
2020 FI-03 8 92 102
2019 FI 9 91 360
2019 FI-03 11 89 107
2018 FI 9 91 343
2018 FI-02 12 88 110
2018 FI-03 11 89 103

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 18 82 304
2020 FI-02 14 86 86
2020 FI-03 18 82 102
2019 FI 23 77 360
2019 FI-03 24 76 107
2018 FI 20 80 343
2018 FI-01 14 86 69
2018 FI-02 24 76 110
2018 FI-03 19 81 103
2018 FI-04 22 78 50

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 7 93 304
2020 FI-02 9 91 86
2020 FI-03 6 94 102
2019 FI 7 93 360
2019 FI-03 8 92 107
2018 FI 10 90 343
2018 FI-01 20 80 69
2018 FI-02 12 88 110

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 304
2020 FI-02 8 92 86
2020 FI-03 6 94 102
2019 FI 5 95 360
2019 FI-03 6 94 107
2018 FI 8 92 343
2018 FI-02 12 88 110
2018 FI-03 8 92 103

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 13 87 304
2020 FI-02 12 88 86
2020 FI-03 15 85 102
2019 FI 10 90 360
2019 FI-03 9 91 107
2018 FI 10 90 343
2018 FI-02 9 91 110
2018 FI-03 11 89 103

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 304
2020 FI-02 7 93 86
2020 FI-03 19 81 102
2019 FI 8 92 360
2019 FI-03 7 93 107
2018 FI 11 89 343
2018 FI-01 10 90 69
2018 FI-02 12 88 110
2018 FI-03 8 92 103
2018 FI-04 15 85 50

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 13 87 304
2020 FI-02 16 84 86
2020 FI-03 15 85 102
2019 FI 16 84 360
2019 FI-03 20 80 107
2018 FI 14 86 343
2018 FI-01 12 88 69
2018 FI-02 13 87 110
2018 FI-03 16 84 103
2018 FI-04 15 85 50

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 10 90 304
2020 FI-02 10 90 86
2020 FI-03 9 91 102
2019 FI 14 86 360
2019 FI-03 14 86 107
2018 FI 10 90 343
2018 FI-02 8 92 110
2018 FI-03 10 90 103

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 14 86 304
2020 FI-02 12 88 86
2020 FI-03 17 83 102
2019 FI 16 84 360
2019 FI-03 17 83 107
2018 FI 15 85 343
2018 FI-02 17 83 110
2018 FI-03 15 85 103

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 29 71 304
2020 FI-02 28 72 86
2020 FI-03 34 66 102
2019 FI 30 70 360
2019 FI-03 32 68 107
2018 FI 25 75 343
2018 FI-01 21 79 69
2018 FI-02 27 73 110
2018 FI-03 25 75 103
2018 FI-04 25 75 50

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 304
2020 FI-02 13 87 86
2020 FI-03 10 90 102
2019 FI 8 92 360
2019 FI-03 4 96 107
2018 FI 10 90 343
2018 FI-01 9 91 69
2018 FI-02 11 89 110
2018 FI-03 7 93 103
2018 FI-04 12 88 50

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 304
2020 FI-02 45 55 86
2020 FI-03 44 56 102
2019 FI 46 54 360
2019 FI-03 49 51 107
2018 FI 52 48 343
2018 FI-01 61 39 69
2018 FI-02 48 52 110
2018 FI-03 53 47 103
2018 FI-04 48 52 50

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 2 98 304
2019 FI 2 98 360
2018 FI 3 97 343
2018 FI-04 0 100 50

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 53 47 304
2020 FI-02 55 45 86
2020 FI-03 51 49 102
2019 FI 54 46 360
2019 FI-03 57 43 107
2018 FI 56 44 343
2018 FI-01 52 48 69
2018 FI-02 52 48 110
2018 FI-03 55 45 103
2018 FI-04 64 36 50

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 304
2020 FI-03 6 94 102
2019 FI 3 97 360
2018 FI 4 96 343
2018 FI-02 5 95 110

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 14 86 304
2020 FI-02 17 83 86
2020 FI-03 14 86 102
2019 FI 14 86 360
2019 FI-03 11 89 107
2018 FI 12 88 343
2018 FI-01 13 87 69
2018 FI-02 16 84 110
2018 FI-03 7 93 103
2018 FI-04 14 86 50

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 17 14 4 3 34 9 62 13 4242
2020 FI-01 23 16 13 4 4 32 8 65 13 901
2020 FI-02 18 17 14 3 3 35 11 63 11 1352
2020 FI-03 16 16 16 4 4 35 9 59 13 1303
2020 FI-04 16 20 14 4 3 36 7 63 12 621
2019 FI 16 16 18 5 5 32 9 54 16 3932
2019 FI-01 19 15 19 4 5 28 10 55 15 849
2019 FI-02 17 15 18 5 5 33 8 53 17 1219
2019 FI-03 14 15 18 5 4 34 9 52 17 1203
2019 FI-04 14 21 18 6 3 30 9 57 15 569
2018 FI 14 18 21 6 4 30 8 51 16 3496
2018 FI-01 18 17 22 5 4 27 7 52 14 760
2018 FI-02 14 16 22 5 4 31 8 49 15 1068
2018 FI-03 13 18 19 6 4 32 9 52 17 1072
2018 FI-04 13 22 18 8 5 27 8 53 19 489
2017 FI 13 19 18 6 5 30 10 53 18 3632
2017 FI-01 15 18 17 6 5 30 9 54 18 795
2017 FI-02 12 19 18 7 5 30 10 51 19 1157
2017 FI-03 11 19 19 5 3 33 10 52 15 1086
2017 FI-04 16 20 17 5 7 27 9 56 18 502
2014 FI 12 16 18 5 5 34 10 52 16 3858
2014 FI-01 13 17 17 5 5 32 10 53 18 867
2014 FI-02 11 16 18 5 5 35 10 50 17 1307
2014 FI-03 12 16 18 5 4 36 10 52 15 1099
2014 FI-04 15 16 18 4 4 33 10 55 13 523

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 34 15 4 2 11 1 76 7 4241
2020 FI-01 38 31 13 4 2 11 1 79 7 898
2020 FI-02 35 32 15 3 2 12 1 76 6 1354
2020 FI-03 31 36 16 4 2 10 1 75 7 1302
2020 FI-04 33 38 16 4 1 8 0 77 6 622
2019 FI 31 34 16 4 3 10 1 74 8 3929
2019 FI-01 33 30 16 4 3 11 2 73 9 849
2019 FI-02 31 33 16 4 3 11 1 73 9 1215
2019 FI-03 29 37 17 5 2 9 1 73 8 1205
2019 FI-04 33 39 15 4 1 8 1 78 6 567
2018 FI 28 36 18 5 3 9 1 71 9 3498
2018 FI-01 31 35 15 5 3 10 1 74 9 760
2018 FI-02 27 35 19 5 3 9 1 69 9 1068
2018 FI-03 27 37 19 5 3 9 1 71 9 1073
2018 FI-04 31 36 15 5 4 8 0 73 10 490
2017 FI 26 36 17 5 4 11 1 71 9 3630
2017 FI-01 28 35 15 5 5 11 1 71 11 794
2017 FI-02 26 36 16 5 4 12 1 72 10 1156
2017 FI-03 24 37 18 4 3 12 1 71 8 1086
2017 FI-04 31 34 19 5 4 6 1 70 10 502
2014 FI 23 33 19 5 3 16 2 68 9 3856
2014 FI-01 21 32 19 5 4 17 2 66 11 869
2014 FI-02 22 35 18 4 3 16 2 69 9 1305
2014 FI-03 23 31 20 5 2 17 1 67 9 1098
2014 FI-04 26 34 19 4 3 12 2 71 7 522

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 4241
2020 FI-01 5 95 901
2020 FI-02 6 94 1352
2020 FI-03 5 95 1301
2020 FI-04 3 97 622
2019 FI 6 94 3933
2019 FI-01 6 94 849
2019 FI-02 8 92 1219
2019 FI-03 6 94 1204
2019 FI-04 4 96 568
2018 FI 6 94 3499
2018 FI-01 7 93 755
2018 FI-02 7 93 1074
2018 FI-03 6 94 1078
2018 FI-04 4 96 488

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 35 65 209
2020 FI-02 36 64 75
2020 FI-03 33 67 65
2019 FI 32 68 237
2019 FI-02 31 69 91
2019 FI-03 39 61 66
2018 FI 34 66 209
2018 FI-01 37 63 50
2018 FI-02 27 73 68
2018 FI-03 40 60 61
2018 FI-04 29 71 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 86 14 209
2020 FI-02 82 18 75
2020 FI-03 90 10 65
2019 FI 79 21 237
2019 FI-02 79 21 91
2019 FI-03 75 25 66
2018 FI 82 18 209
2018 FI-01 86 14 50
2018 FI-02 83 17 68
2018 FI-03 78 22 61
2018 FI-04 76 24 21

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 209
2020 FI-01 0 100 45
2019 FI 6 94 237
2019 FI-03 12 88 66
2018 FI 5 95 209

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 7 93 209
2020 FI-02 9 91 75
2019 FI 8 92 237
2019 FI-02 8 92 91
2019 FI-03 9 91 66
2018 FI 2 98 209
2018 FI-03 0 100 61

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 209
2020 FI-04 0 100 16
2019 FI 2 98 237
2019 FI-04 0 100 22

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 6 94 209
2020 FI-03 9 91 65
2019 FI 10 90 237
2019 FI-02 6 94 91
2019 FI-03 10 90 66
2018 FI 5 95 209
2018 FI-03 9 91 61

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 36 64 209
2020 FI-01 33 67 45
2020 FI-02 34 66 75
2020 FI-03 41 59 65
2020 FI-04 36 64 16
2019 FI 34 66 232
2019 FI-01 40 60 50
2019 FI-02 32 68 89
2019 FI-03 37 63 63
2019 FI-04 32 68 22
2018 FI 36 64 209
2018 FI-01 41 59 50
2018 FI-02 28 72 68
2018 FI-03 41 59 61
2018 FI-04 34 66 21

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 28 72 209
2020 FI-01 30 70 45
2020 FI-02 22 78 75
2020 FI-03 32 68 65
2020 FI-04 37 63 16
2019 FI 22 78 232
2019 FI-02 21 79 89
2019 FI-03 31 69 63
2018 FI 33 67 209
2018 FI-01 25 75 50
2018 FI-02 34 66 68
2018 FI-03 33 67 61
2018 FI-04 43 57 21

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 26 74 209
2020 FI-02 28 72 75
2020 FI-03 23 77 65
2019 FI 15 85 232
2019 FI-02 13 87 89
2019 FI-03 17 83 63
2018 FI 21 79 209
2018 FI-01 22 78 50
2018 FI-02 15 85 68
2018 FI-03 26 74 61
2018 FI-04 24 76 21

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 6 94 209
2020 FI-02 8 92 75
2019 FI 8 92 232
2019 FI-02 12 88 89
2019 FI-03 8 92 63
2018 FI 6 94 209
2018 FI-02 8 92 68
2018 FI-03 8 92 61

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 30 70 209
2020 FI-01 33 67 45
2020 FI-02 37 63 75
2020 FI-03 22 78 65
2020 FI-04 32 68 16
2019 FI 25 75 232
2019 FI-01 33 67 50
2019 FI-02 22 78 89
2019 FI-03 21 79 63
2019 FI-04 23 77 22
2018 FI 25 75 209
2018 FI-01 29 71 50
2018 FI-02 28 72 68
2018 FI-03 17 83 61
2018 FI-04 31 69 21

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 21 79 209
2020 FI-01 19 81 45
2020 FI-02 15 85 75
2020 FI-03 22 78 65
2020 FI-04 56 44 16
2019 FI 22 78 232
2019 FI-01 18 82 50
2019 FI-02 24 76 89
2019 FI-03 17 83 63
2019 FI-04 41 59 22
2018 FI 24 76 209
2018 FI-01 23 77 50
2018 FI-02 19 81 68
2018 FI-03 28 72 61
2018 FI-04 30 70 21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 2 98 232
2019 FI-04 0 100 22

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 232
2019 FI-01 0 100 50
2019 FI-02 0 100 89
2019 FI-03 0 100 63
2019 FI-04 0 100 22

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 7 93 209
2020 FI-03 12 88 65
2020 FI-04 0 100 16
2019 FI 6 94 232
2019 FI-01 0 100 50
2019 FI-03 11 89 63
2018 FI 6 94 209
2018 FI-02 8 92 68

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 19 81 209
2020 FI-02 22 78 75
2020 FI-03 24 76 65
2019 FI 16 84 232
2019 FI-02 17 83 89
2019 FI-03 18 82 63
2018 FI 16 84 209
2018 FI-02 25 75 68
2018 FI-03 10 90 61

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 209
2018 FI-01 0 100 50
2018 FI-02 0 100 68
2018 FI-03 0 100 61
2018 FI-04 0 100 21

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 209
2020 FI-01 11 89 45
2020 FI-02 11 89 75
2020 FI-03 15 85 65
2020 FI-04 0 100 16
2019 FI 12 88 232
2019 FI-02 12 88 89
2019 FI-03 13 87 63
2018 FI 11 89 209
2018 FI-02 12 88 68
2018 FI-03 10 90 61

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 209
2020 FI-01 0 100 45
2020 FI-02 0 100 75
2020 FI-03 0 100 65
2020 FI-04 0 100 16
2019 FI 0 100 232
2019 FI-01 0 100 50
2019 FI-02 0 100 89
2019 FI-03 0 100 63
2019 FI-04 0 100 22
2018 FI 0 100 209
2018 FI-01 0 100 50
2018 FI-02 0 100 68
2018 FI-03 0 100 61
2018 FI-04 0 100 21

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 16 84 209
2020 FI-02 20 80 75
2020 FI-03 12 88 65
2019 FI 20 80 232
2019 FI-02 18 82 89
2019 FI-03 21 79 63
2018 FI 15 85 209
2018 FI-02 19 81 68
2018 FI-03 18 82 61

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 25 75 209
2020 FI-01 21 79 45
2020 FI-02 24 76 75
2020 FI-03 24 76 65
2020 FI-04 39 61 16
2019 FI 28 72 231
2019 FI-02 27 73 88
2019 FI-03 24 76 63
2018 FI 21 79 208
2018 FI-02 22 78 68
2018 FI-03 23 77 60

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 14 86 209
2020 FI-02 20 80 75
2020 FI-03 9 91 65
2019 FI 13 87 231
2019 FI-02 15 85 88
2019 FI-03 12 88 63
2018 FI 10 90 208
2018 FI-02 10 90 68
2018 FI-03 9 91 60

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 4 96 209
2020 FI-04 0 100 16
2019 FI 5 95 231
2019 FI-03 10 90 63
2018 FI 4 96 208

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 14 86 209
2020 FI-02 17 83 75
2020 FI-03 13 87 65
2019 FI 15 85 231
2019 FI-02 10 90 88
2019 FI-03 17 83 63
2018 FI 12 88 208
2018 FI-02 17 83 68
2018 FI-03 10 90 60

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 7 93 209
2020 FI-02 9 91 75
2019 FI 5 95 231
2019 FI-03 11 89 63
2018 FI 3 97 208
2018 FI-04 0 100 21

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 209
2020 FI-04 0 100 16
2019 FI 4 96 231
2019 FI-04 0 100 22

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 4 96 209
2020 FI-04 0 100 16
2019 FI 5 95 231
2019 FI-01 0 100 50
2019 FI-02 8 92 88
2018 FI 10 90 208
2018 FI-02 10 90 68
2018 FI-03 10 90 60

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 6 94 209
2019 FI 8 92 231
2019 FI-02 9 91 88
2019 FI-03 8 92 63
2018 FI 4 96 208
2018 FI-02 6 94 68
2018 FI-04 0 100 21

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 58 42 209
2020 FI-01 70 30 45
2020 FI-02 51 49 75
2020 FI-03 59 41 65
2020 FI-04 54 46 16
2019 FI 55 45 231
2019 FI-01 57 43 50
2019 FI-02 56 44 88
2019 FI-03 56 44 63
2019 FI-04 55 45 22
2018 FI 57 43 208
2018 FI-01 53 47 50
2018 FI-02 60 40 68
2018 FI-03 56 44 60
2018 FI-04 51 49 21

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 203
2019 FI 4 96 209
2019 FI-04 0 100 19
2018 FI 3 97 203

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 16 84 203
2019 FI 18 82 209
2019 FI-04 30 70 19
2018 FI 17 83 203
2018 FI-02 16 84 65
2018 FI-03 19 81 58

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 203
2020 FI-04 0 100 16
2018 FI 3 97 203
2018 FI-04 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 3 97 209
2018 FI 3 97 203
2018 FI-04 0 100 21

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 3 97 209
2019 FI-04 0 100 19

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 4 96 203
2019 FI 3 97 209
2018 FI 5 95 203

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 203
2019 FI 11 89 209
2018 FI 4 96 203
2018 FI-02 9 91 65
2018 FI-04 0 100 21

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 203
2019 FI 13 87 209
2018 FI 12 88 203
2018 FI-02 11 89 65
2018 FI-03 12 88 58

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 16 84 203
2019 FI 12 88 209
2018 FI 7 93 203
2018 FI-01 11 89 50
2018 FI-03 8 92 58

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 28 72 203
2020 FI-04 55 45 16
2019 FI 30 70 209
2019 FI-04 42 58 19
2018 FI 25 75 203
2018 FI-01 27 73 50
2018 FI-02 29 71 65
2018 FI-03 21 79 58
2018 FI-04 30 70 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 203
2019 FI 8 92 209
2018 FI 11 89 203
2018 FI-02 7 93 65
2018 FI-03 12 88 58

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 203
2020 FI-04 61 39 16
2019 FI 46 54 209
2019 FI-04 57 43 19
2018 FI 49 51 203
2018 FI-01 55 45 50
2018 FI-02 57 43 65
2018 FI-03 41 59 58
2018 FI-04 53 47 21

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 203
2020 FI-04 0 100 16
2018 FI 3 97 203
2018 FI-03 0 100 58
2018 FI-04 0 100 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 63 37 203
2019 FI 62 38 209
2019 FI-04 73 27 19
2018 FI 58 42 203
2018 FI-01 51 49 50
2018 FI-02 51 49 65
2018 FI-03 63 37 58
2018 FI-04 76 24 21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 3 97 203
2019 FI 4 96 209

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 14 86 203
2019 FI 12 88 209
2019 FI-04 0 100 19
2018 FI 12 88 203
2018 FI-02 11 89 65
2018 FI-03 18 82 58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 17 15 3 2 36 8 64 8 4235
2020 FI-01 24 17 15 2 2 32 8 68 7 900
2020 FI-02 18 17 15 2 2 36 9 64 8 1353
2020 FI-03 17 16 15 3 2 38 8 62 10 1295
2020 FI-04 17 19 16 2 1 37 7 66 5 621
2019 FI 17 16 19 4 3 35 8 57 11 3922
2019 FI-01 20 16 20 3 3 30 9 59 9 846
2019 FI-02 16 15 19 5 3 35 7 54 13 1216
2019 FI-03 14 16 18 3 3 38 8 56 10 1202
2019 FI-04 16 18 16 3 2 34 9 61 10 565
2018 FI 15 17 21 3 2 34 7 55 9 3501
2018 FI-01 17 16 24 3 2 31 6 54 8 760
2018 FI-02 15 16 23 3 3 34 7 52 10 1072
2018 FI-03 13 18 20 3 2 35 8 56 9 1072
2018 FI-04 15 20 19 2 3 34 8 60 8 490
2017 FI 14 18 17 3 3 37 9 59 10 3632
2017 FI-01 18 18 17 3 4 33 7 59 12 795
2017 FI-02 14 19 17 4 2 36 8 59 11 1157
2017 FI-03 11 18 17 2 2 41 9 59 7 1086
2017 FI-04 16 18 16 2 3 36 9 63 8 502
2014 FI 13 15 17 2 2 41 10 56 9 3858
2014 FI-01 14 18 16 3 3 37 10 59 11 868
2014 FI-02 11 16 17 3 3 40 10 54 12 1307
2014 FI-03 13 13 19 1 2 42 10 54 6 1098
2014 FI-04 16 16 14 1 1 44 8 66 4 522

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 33 15 2 2 11 1 78 5 4243
2020 FI-01 38 31 15 2 2 11 1 79 4 901
2020 FI-02 36 32 15 2 2 12 1 78 5 1355
2020 FI-03 33 34 15 3 2 11 1 77 5 1301
2020 FI-04 35 38 15 1 1 10 0 81 2 620
2019 FI 31 33 16 3 2 12 1 75 6 3929
2019 FI-01 34 30 16 3 2 13 2 75 6 847
2019 FI-02 31 31 17 5 2 13 1 72 8 1216
2019 FI-03 29 36 17 3 2 12 1 76 5 1206
2019 FI-04 35 38 12 2 2 10 1 82 4 567
2018 FI 28 35 18 3 2 12 1 73 6 3503
2018 FI-01 29 34 17 3 3 13 1 74 7 761
2018 FI-02 28 34 19 3 3 12 1 71 7 1075
2018 FI-03 27 37 19 3 2 11 1 73 5 1072
2018 FI-04 32 36 15 2 2 12 1 78 5 489
2017 FI 28 35 16 3 2 14 2 75 6 3624
2017 FI-01 31 32 14 3 3 15 2 75 8 791
2017 FI-02 27 36 16 3 2 15 1 75 6 1156
2017 FI-03 25 36 17 2 2 16 2 75 5 1085
2017 FI-04 36 35 15 2 2 9 1 78 5 500
2014 FI 26 32 17 3 2 20 2 73 6 3859
2014 FI-01 24 32 15 3 3 21 2 73 8 869
2014 FI-02 25 32 17 3 2 19 2 73 6 1306
2014 FI-03 27 30 18 2 1 21 1 73 4 1099
2014 FI-04 29 34 15 2 1 17 2 78 4 522

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 4238
2020 FI-01 10 90 899
2020 FI-02 9 91 1352
2020 FI-03 9 91 1303
2020 FI-04 6 94 620

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 11 89 4236
2020 FI-01 11 89 897
2020 FI-02 11 89 1353
2020 FI-03 12 88 1301
2020 FI-04 8 92 619
2019 FI 13 87 3937
2019 FI-01 14 86 849
2019 FI-02 15 85 1220
2019 FI-03 12 88 1206
2019 FI-04 9 91 569
2017 FI 14 86 3630
2017 FI-01 15 85 794
2017 FI-02 15 85 1158
2017 FI-03 14 86 1085
2017 FI-04 10 90 500
2014 FI 11 89 3852
2014 FI-01 12 88 869
2014 FI-02 13 87 1304
2014 FI-03 12 88 1095
2014 FI-04 7 93 521

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 36 64 452
2020 FI-01 29 71 102
2020 FI-02 41 59 143
2020 FI-03 33 67 149
2020 FI-04 44 56 48

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 78 22 451
2020 FI-01 75 25 102
2020 FI-02 80 20 143
2020 FI-03 80 20 149
2020 FI-04 78 22 47
2019 FI 79 21 498
2019 FI-01 75 25 113
2019 FI-02 76 24 187
2019 FI-03 82 18 139
2019 FI-04 90 10 51
2017 FI 78 22 506
2017 FI-01 79 21 121
2017 FI-02 74 26 175
2017 FI-03 82 18 147
2017 FI-04 78 22 49
2014 FI 79 21 438
2014 FI-01 75 25 104
2014 FI-02 78 22 167
2014 FI-03 81 19 127
2014 FI-04 86 14 34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 34 7 5 2 0 0 85 7 355
2020 FI-01 54 34 8 4 0 1 0 88 4 77
2020 FI-02 56 28 6 6 4 0 0 85 9 114
2020 FI-03 49 35 8 6 2 0 0 84 8 121
2020 FI-04 44 43 8 5 0 0 0 87 5 37
2019 FI 47 33 6 7 4 1 1 82 12 396
2019 FI-01 49 26 8 10 6 1 1 76 16 85
2019 FI-02 40 35 8 8 6 1 1 77 15 144
2019 FI-03 53 36 3 4 2 1 0 90 7 114
2019 FI-04 52 38 4 5 2 0 0 89 6 46
2017 FI 49 37 6 6 1 0 0 86 8 394
2017 FI-01 55 34 6 3 1 1 0 90 4 96
2017 FI-02 43 41 8 7 1 0 0 84 8 130
2017 FI-03 47 38 5 8 2 0 0 85 10 120
2017 FI-04 60 27 8 5 0 0 0 87 5 38
2014 FI 54 32 6 5 2 0 1 87 7 347
2014 FI-01 51 30 7 6 3 1 2 83 9 78
2014 FI-02 49 34 7 7 2 0 1 84 9 131
2014 FI-03 58 35 2 4 1 0 0 93 5 103
2014 FI-04 68 18 14 0 0 0 0 86 0 29

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 32 9 4 2 3 3 84 6 4246
2020 FI-01 49 32 7 4 2 2 4 87 6 901
2020 FI-02 48 30 10 4 2 3 3 83 6 1355
2020 FI-03 47 32 10 5 1 3 3 84 6 1303
2020 FI-04 48 35 8 2 2 1 4 87 4 621
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 36 13 6 3 3 0 78 9 4223
2020 FI-01 43 37 11 5 2 3 0 82 7 900
2020 FI-02 41 37 12 6 2 3 0 80 8 1344
2020 FI-03 37 36 13 8 3 3 0 75 11 1296
2020 FI-04 36 36 15 8 3 2 0 74 11 618

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 42 9 5 1 1 0 84 7 4242
2020 FI-01 46 40 8 4 1 1 0 87 5 900
2020 FI-02 43 41 9 5 2 1 0 85 6 1353
2020 FI-03 39 45 9 6 1 1 0 84 6 1303
2020 FI-04 38 41 11 7 2 0 0 79 9 620

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 40 11 6 2 1 0 81 8 4224
2020 FI-01 45 40 9 4 1 1 0 86 6 899
2020 FI-02 42 39 11 6 2 1 0 82 7 1352
2020 FI-03 38 42 11 6 2 1 0 81 8 1292
2020 FI-04 37 36 13 10 2 1 0 74 13 615

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 39 17 4 1 1 1 77 6 4211
2020 FI-01 37 38 16 4 1 1 2 79 5 896
2020 FI-02 37 39 16 4 1 1 1 78 6 1346
2020 FI-03 33 42 17 4 1 1 1 77 5 1293
2020 FI-04 36 36 20 4 2 0 2 74 6 611

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 37 10 3 1 1 1 86 4 4234
2020 FI-01 47 37 11 2 1 2 1 86 3 898
2020 FI-02 46 37 10 3 1 1 1 85 4 1350
2020 FI-03 46 38 10 3 0 1 1 86 3 1300
2020 FI-04 48 37 9 4 1 0 1 86 5 620

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 69 22 4 1 0 3 1 95 1 4231
2020 FI-01 68 20 4 0 0 5 2 95 1 899
2020 FI-02 69 22 3 1 0 4 1 95 1 1350
2020 FI-03 69 23 5 0 0 2 1 94 0 1297
2020 FI-04 72 22 3 1 0 1 1 96 1 619

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 33 7 2 1 2 0 90 3 4234
2020 FI-01 57 31 7 2 1 2 0 90 3 898
2020 FI-02 54 33 6 3 1 2 0 90 4 1352
2020 FI-03 54 34 8 2 0 2 0 90 3 1299
2020 FI-04 54 35 7 3 1 1 0 90 4 619

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 31 10 6 3 1 0 81 9 4236
2020 FI-01 50 31 9 5 3 2 0 83 8 899
2020 FI-02 48 30 10 6 4 1 1 80 10 1348
2020 FI-03 50 30 9 6 3 1 0 81 9 1302
2020 FI-04 51 32 9 4 3 0 1 83 7 621

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 30 7 2 1 1 0 89 4 4242
2020 FI-01 61 28 6 2 1 1 0 90 3 901
2020 FI-02 57 31 7 2 1 1 1 89 3 1352
2020 FI-03 57 30 8 3 1 1 0 88 4 1302
2020 FI-04 58 32 5 3 1 0 0 90 5 621

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 98 2 1860
2020 FI-01 91 9 106
2020 FI-02 97 3 308
2020 FI-03 98 2 833
2020 FI-04 99 1 582

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 36 19 17 7 0 0 56 25 1818
2020 FI-01 20 33 25 18 3 1 0 53 22 96
2020 FI-02 22 34 19 17 8 0 0 56 25 299
2020 FI-03 20 36 19 18 7 0 0 57 25 815
2020 FI-04 19 37 19 17 6 1 0 57 24 578

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 40 9 3 1 1 0 87 4 4238
2020 FI-01 49 39 7 2 2 2 0 89 4 901
2020 FI-02 46 40 8 3 1 2 0 88 4 1352
2020 FI-03 44 42 9 3 1 1 0 86 4 1299
2020 FI-04 44 42 10 3 1 1 0 86 4 620
2019 FI 36 42 13 5 2 2 0 80 7 3916
2019 FI-01 36 40 13 5 2 4 0 79 8 843
2019 FI-02 37 40 13 5 2 2 0 79 8 1215
2019 FI-03 35 44 12 5 2 2 0 81 7 1199
2019 FI-04 35 48 11 4 1 0 0 84 5 567
2018 FI 35 43 14 4 2 2 0 79 6 3499
2018 FI-01 31 43 16 5 3 2 0 76 8 761
2018 FI-02 35 42 14 4 1 2 0 80 6 1067
2018 FI-03 36 43 15 3 2 2 0 80 5 1077
2018 FI-04 39 42 12 4 1 2 0 83 5 487
2017 FI 29 42 16 6 3 4 0 73 10 3632
2017 FI-01 28 41 16 6 3 5 0 73 10 795
2017 FI-02 30 41 16 6 2 5 0 75 9 1159
2017 FI-03 26 43 18 6 4 2 0 71 10 1085
2017 FI-04 33 44 14 6 2 2 0 78 8 501

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 30 12 11 5 1 1 72 16 4234
2020 FI-01 40 30 13 9 5 2 1 72 15 901
2020 FI-02 41 28 12 12 5 2 1 71 17 1349
2020 FI-03 40 32 11 11 5 1 0 72 16 1298
2020 FI-04 39 33 12 9 5 1 1 73 14 620

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 30 12 4 2 3 1 82 6 4223
2020 FI-01 50 28 11 3 2 5 1 83 6 895
2020 FI-02 50 27 13 4 2 3 1 80 7 1348
2020 FI-03 49 31 12 4 2 2 1 82 6 1298
2020 FI-04 48 34 10 3 3 2 1 84 6 616

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 38 14 6 3 2 0 76 10 4248
2020 FI-01 39 38 12 5 3 3 0 80 8 902
2020 FI-02 39 36 13 6 3 2 0 77 9 1356
2020 FI-03 35 39 14 6 4 1 0 75 10 1302
2020 FI-04 32 38 18 8 3 1 0 71 11 622
2019 FI 27 41 18 9 4 2 0 69 13 3932
2019 FI-01 29 40 17 8 4 2 0 71 12 850
2019 FI-02 28 39 19 8 5 2 0 68 13 1216
2019 FI-03 27 40 18 9 4 2 0 68 13 1204
2019 FI-04 24 47 18 7 3 1 0 71 11 569
2018 FI 24 41 18 10 5 2 0 67 15 3503
2018 FI-01 28 41 16 7 5 3 0 71 13 758
2018 FI-02 26 39 18 9 5 2 0 67 14 1074
2018 FI-03 21 43 19 11 5 1 0 65 16 1076
2018 FI-04 23 43 16 11 6 1 0 67 17 489
2017 FI 18 45 17 12 6 2 0 65 18 3628
2017 FI-01 19 47 16 10 5 3 0 68 15 794
2017 FI-02 19 43 18 11 7 3 0 64 18 1155
2017 FI-03 16 46 17 13 6 2 0 64 19 1086
2017 FI-04 21 45 15 12 7 1 0 66 18 501

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 47 16 11 3 2 1 69 15 1859
2020 FI-01 24 40 24 9 2 1 1 65 10 106
2020 FI-02 20 44 17 13 2 3 2 66 16 307
2020 FI-03 18 48 16 12 2 2 1 68 15 833
2020 FI-04 21 49 16 9 4 1 1 71 13 582
2019 FI 17 45 17 11 3 3 5 67 15 1728
2019 FI-01 16 41 17 16 2 5 3 62 20 100
2019 FI-02 20 43 13 11 4 4 6 69 17 281
2019 FI-03 15 43 19 11 2 3 6 64 14 783
2019 FI-04 19 48 14 10 3 2 4 72 13 518

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 24 15 9 9 0 2 67 19 4242
2020 FI-01 38 24 15 11 9 0 1 64 21 903
2020 FI-02 40 23 16 9 10 0 2 64 20 1350
2020 FI-03 43 23 14 10 8 0 2 68 18 1302
2020 FI-04 47 26 13 7 5 0 1 75 12 621

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 29 18 9 7 0 1 66 16 4229
2020 FI-01 34 28 19 11 7 0 1 63 18 900
2020 FI-02 37 29 17 8 8 0 1 67 16 1348
2020 FI-03 37 30 18 9 7 0 1 67 16 1297
2020 FI-04 37 30 18 8 6 0 0 68 14 618
2019 FI 26 28 21 12 13 0 1 54 25 3931
2019 FI-01 23 24 23 14 15 0 1 48 29 849
2019 FI-02 25 27 21 12 14 0 1 53 27 1219
2019 FI-03 27 28 21 10 12 0 1 56 23 1203
2019 FI-04 29 32 18 11 10 0 1 61 21 568
2018 FI 21 26 23 13 15 0 2 48 29 3503
2018 FI-01 21 23 20 15 19 0 1 45 35 760
2018 FI-02 21 25 23 15 16 0 1 46 31 1073
2018 FI-03 21 27 25 11 12 0 3 50 25 1076
2018 FI-04 21 30 22 12 13 0 2 52 26 489
2017 FI 21 25 21 14 16 0 3 47 31 3624
2017 FI-01 18 24 21 16 19 0 3 43 36 793
2017 FI-02 19 24 20 13 19 0 4 45 33 1156
2017 FI-03 22 27 21 14 13 0 3 51 27 1082
2017 FI-04 25 27 23 10 13 0 2 53 24 501

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 16 26 29 17 11 0 0 43 28 4239
2020 FI-01 25 30 25 12 7 0 0 56 19 902
2020 FI-02 20 29 29 13 8 0 0 49 21 1351
2020 FI-03 12 24 30 22 11 0 0 36 33 1299
2020 FI-04 7 19 29 24 20 0 0 26 44 621
2019 FI 17 30 28 16 9 0 0 47 25 3935
2019 FI-01 25 32 25 12 5 0 1 58 17 848
2019 FI-02 19 32 28 13 7 1 0 52 20 1219
2019 FI-03 14 29 28 18 10 0 0 43 29 1207
2019 FI-04 11 23 32 20 13 0 1 34 34 568
2018 FI 14 27 31 18 10 0 0 41 28 3504
2018 FI-01 21 33 28 12 6 0 1 54 18 762
2018 FI-02 14 30 29 18 8 0 1 45 26 1074
2018 FI-03 11 25 33 19 12 0 0 35 31 1073
2018 FI-04 9 20 31 26 14 0 0 29 40 490
2017 FI 15 28 29 16 10 0 1 43 27 3631
2017 FI-01 21 33 28 10 7 0 2 54 17 794
2017 FI-02 16 28 29 16 9 0 1 45 25 1157
2017 FI-03 13 26 31 18 12 0 1 39 30 1086
2017 FI-04 10 24 28 21 16 0 0 35 37 501

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 31 25 13 9 0 1 53 22 4235
2020 FI-01 34 34 18 8 4 0 2 69 12 902
2020 FI-02 25 34 24 10 6 0 1 59 16 1350
2020 FI-03 15 29 29 17 11 0 0 44 27 1299
2020 FI-04 10 25 28 21 16 0 0 35 37 619
2019 FI 22 33 25 12 7 0 1 56 19 3908
2019 FI-01 35 33 20 7 3 0 2 69 10 841
2019 FI-02 25 36 22 10 5 0 1 61 16 1211
2019 FI-03 17 32 28 14 8 0 0 49 22 1200
2019 FI-04 11 30 29 18 10 0 1 42 29 563
2018 FI 18 30 28 15 8 0 1 48 24 3497
2018 FI-01 29 34 23 8 4 0 2 64 13 761
2018 FI-02 20 30 29 14 6 0 1 51 20 1074
2018 FI-03 12 28 30 19 11 0 1 40 30 1071
2018 FI-04 9 27 30 19 14 0 0 36 34 487
2017 FI 18 31 27 14 8 0 1 50 23 3624
2017 FI-01 27 35 21 9 4 0 3 64 14 789
2017 FI-02 19 31 27 14 7 0 1 51 21 1156
2017 FI-03 14 30 28 16 10 0 1 45 27 1084
2017 FI-04 9 29 32 17 12 0 0 38 30 502

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 29 23 14 9 0 1 54 23 4229
2020 FI-01 33 31 19 8 7 1 2 65 15 902
2020 FI-02 28 30 21 11 7 0 1 60 19 1346
2020 FI-03 19 29 25 17 9 0 0 48 27 1297
2020 FI-04 12 26 27 19 15 0 1 39 34 618
2019 FI 22 28 24 15 9 1 1 51 24 3908
2019 FI-01 31 28 19 12 7 1 2 61 20 843
2019 FI-02 26 30 22 13 7 1 1 57 21 1209
2019 FI-03 17 28 27 16 10 0 0 45 27 1201
2019 FI-04 12 25 29 19 13 0 1 38 32 564
2018 FI 19 25 26 18 10 0 1 44 29 3481
2018 FI-01 27 28 22 14 7 0 1 56 21 757
2018 FI-02 21 27 26 15 9 1 1 50 24 1069
2018 FI-03 13 23 28 22 11 0 1 37 34 1066
2018 FI-04 12 20 28 24 15 0 1 33 39 486
2017 FI 19 27 23 17 11 1 2 48 28 3622
2017 FI-01 27 28 21 12 8 1 3 57 21 790
2017 FI-02 21 29 22 17 8 1 2 52 25 1156
2017 FI-03 15 27 25 18 13 0 2 43 32 1081
2017 FI-04 13 26 24 20 17 0 0 39 37 502

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 29 18 8 6 0 2 67 15 4227
2020 FI-01 52 25 13 4 2 1 3 81 6 900
2020 FI-02 42 31 15 5 4 0 2 75 10 1341
2020 FI-03 30 30 21 12 7 0 1 61 18 1300
2020 FI-04 20 25 24 16 14 0 1 46 30 621
2019 FI 45 27 15 6 4 0 4 75 10 3915
2019 FI-01 58 23 9 3 2 0 5 85 5 843
2019 FI-02 51 27 12 4 2 1 4 81 7 1211
2019 FI-03 39 30 17 7 4 0 2 71 11 1201
2019 FI-04 28 30 22 11 7 0 2 60 18 567
2018 FI 40 27 18 7 4 1 4 70 12 3499
2018 FI-01 54 22 11 4 3 1 5 81 8 761
2018 FI-02 43 29 14 6 2 1 5 77 9 1071
2018 FI-03 34 27 23 8 5 0 3 63 13 1074
2018 FI-04 25 31 21 13 7 0 1 57 21 489
2017 FI 38 29 16 7 4 1 7 71 12 3624
2017 FI-01 51 23 10 3 3 1 9 82 7 791
2017 FI-02 39 28 16 6 3 1 7 74 9 1157
2017 FI-03 32 32 17 8 5 0 6 68 14 1083
2017 FI-04 26 30 20 11 10 0 3 58 22 500

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 28 23 13 9 0 0 56 21 4228
2020 FI-01 36 29 19 9 6 0 0 66 15 898
2020 FI-02 31 31 21 10 7 0 0 63 17 1346
2020 FI-03 24 26 25 14 9 0 0 51 24 1300
2020 FI-04 16 23 27 20 14 0 0 39 34 618
2019 FI 32 31 20 10 6 0 1 64 16 3928
2019 FI-01 40 29 16 8 6 1 1 70 14 846
2019 FI-02 34 32 19 9 5 0 1 67 14 1217
2019 FI-03 29 33 22 10 6 0 0 62 17 1204
2019 FI-04 23 31 25 12 8 0 0 54 21 568
2018 FI 29 29 23 11 8 0 1 58 19 3505
2018 FI-01 38 28 19 8 6 0 1 66 14 762
2018 FI-02 32 29 21 9 7 0 1 62 16 1076
2018 FI-03 25 29 25 12 9 0 0 54 21 1074
2018 FI-04 22 29 24 15 10 0 0 51 25 490
2017 FI 26 32 22 12 7 0 1 59 18 3619
2017 FI-01 32 33 18 10 5 0 1 66 15 789
2017 FI-02 27 30 24 11 7 0 1 58 17 1155
2017 FI-03 23 34 22 13 7 0 1 57 20 1081
2017 FI-04 23 30 24 14 8 0 0 54 22 502

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 25 20 12 9 0 6 57 22 4233
2020 FI-01 36 25 18 8 5 1 7 66 14 899
2020 FI-02 30 26 20 10 9 1 5 59 20 1348
2020 FI-03 26 23 21 15 10 0 5 52 27 1299
2020 FI-04 21 26 22 16 11 0 5 49 28 621

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 37 18 6 3 1 1 72 10 4229
2020 FI-01 40 34 16 5 2 1 3 77 7 896
2020 FI-02 35 36 17 6 4 1 1 73 10 1353
2020 FI-03 30 39 21 8 3 0 0 69 10 1293
2020 FI-04 28 41 19 7 4 1 0 70 11 622
2019 FI 29 38 21 8 4 1 1 67 11 3927
2019 FI-01 36 33 18 7 3 1 2 72 10 848
2019 FI-02 31 37 20 7 4 1 1 69 11 1216
2019 FI-03 24 41 22 8 4 0 0 66 12 1202
2019 FI-04 23 41 24 8 3 0 1 64 11 569
2018 FI 24 37 24 9 4 1 1 62 14 3479
2018 FI-01 30 36 20 7 4 1 2 68 12 757
2018 FI-02 25 36 23 10 4 1 1 62 15 1064
2018 FI-03 21 39 26 8 4 0 0 61 13 1068
2018 FI-04 19 37 27 12 5 1 0 57 17 487
2017 FI 25 36 23 10 5 1 1 62 15 3614
2017 FI-01 28 34 23 7 4 1 2 64 12 788
2017 FI-02 26 35 21 11 4 1 2 63 16 1153
2017 FI-03 23 38 24 10 5 0 0 62 15 1079
2017 FI-04 22 37 26 10 5 0 1 60 14 502

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 36 22 11 5 0 1 62 16 4225
2020 FI-01 36 36 16 8 2 1 2 74 10 895
2020 FI-02 28 38 20 8 4 1 1 68 12 1349
2020 FI-03 21 36 23 14 5 0 0 57 20 1297
2020 FI-04 15 30 31 16 7 0 0 46 23 618
2019 FI 22 36 24 12 5 1 1 59 17 3924
2019 FI-01 32 37 19 7 3 1 1 71 11 847
2019 FI-02 25 37 22 10 4 1 1 63 15 1214
2019 FI-03 17 35 27 14 6 0 0 52 20 1204
2019 FI-04 13 35 31 14 6 0 0 48 20 566
2018 FI 19 33 27 13 6 0 1 53 20 3480
2018 FI-01 29 32 23 8 6 0 1 62 14 758
2018 FI-02 21 37 25 11 5 1 0 59 16 1062
2018 FI-03 14 32 29 16 7 0 0 47 24 1069
2018 FI-04 12 29 31 19 9 0 0 41 28 487
2017 FI 19 34 25 13 7 0 1 54 20 3613
2017 FI-01 28 34 20 9 6 1 3 64 15 786
2017 FI-02 19 36 24 12 6 0 2 57 18 1153
2017 FI-03 16 34 27 14 9 0 0 50 22 1081
2017 FI-04 13 32 29 18 9 0 0 45 26 501

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 34 20 9 4 0 1 66 14 4226
2020 FI-01 38 33 18 7 2 0 2 72 10 893
2020 FI-02 33 34 18 8 5 0 1 68 13 1351
2020 FI-03 27 35 22 11 5 0 0 62 16 1298
2020 FI-04 26 36 23 11 4 0 0 62 15 620
2019 FI 27 34 22 11 6 0 1 61 17 3923
2019 FI-01 35 30 19 9 4 1 2 67 14 844
2019 FI-02 30 33 20 10 6 1 1 64 16 1215
2019 FI-03 22 35 24 12 6 0 0 57 19 1204
2019 FI-04 21 36 27 9 6 0 0 57 15 567
2018 FI 22 33 25 13 7 0 1 55 20 3474
2018 FI-01 29 31 23 8 6 0 1 61 15 757
2018 FI-02 23 35 23 12 6 0 1 59 18 1059
2018 FI-03 19 31 28 15 7 0 0 51 22 1068
2018 FI-04 17 34 26 15 8 0 0 51 23 487
2017 FI 22 33 23 14 7 0 1 56 21 3618
2017 FI-01 27 31 20 12 7 1 2 60 19 788
2017 FI-02 22 34 22 14 7 0 2 56 21 1155
2017 FI-03 20 33 25 14 8 0 1 53 22 1081
2017 FI-04 18 38 22 16 6 0 0 56 22 502

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 29 14 6 4 0 1 75 11 4217
2020 FI-01 47 29 12 6 3 0 2 78 10 895
2020 FI-02 43 29 15 7 5 1 1 74 11 1347
2020 FI-03 45 29 14 7 4 0 0 75 11 1291
2020 FI-04 47 30 15 5 4 0 0 76 8 618
2019 FI 42 29 15 7 5 1 1 73 12 3927
2019 FI-01 43 27 16 6 4 1 2 73 11 847
2019 FI-02 42 29 15 7 5 1 1 72 13 1213
2019 FI-03 42 30 14 8 5 0 0 73 13 1206
2019 FI-04 45 32 13 5 4 0 0 78 9 568

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 32 22 11 4 0 0 63 15 4230
2020 FI-01 34 31 18 10 5 0 1 66 15 897
2020 FI-02 30 32 21 11 5 0 0 62 16 1350
2020 FI-03 29 32 24 10 4 0 0 62 14 1298
2020 FI-04 27 35 24 10 4 0 0 61 14 619

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 34 22 10 5 0 1 63 14 4231
2020 FI-01 35 35 18 7 3 0 1 71 11 899
2020 FI-02 30 34 22 9 4 0 1 65 13 1348
2020 FI-03 27 35 23 10 5 0 0 62 15 1298
2020 FI-04 22 29 27 13 8 0 0 52 21 620
2019 FI 31 35 21 8 3 1 1 67 12 3910
2019 FI-01 37 34 18 7 3 1 1 72 10 842
2019 FI-02 32 36 20 8 3 1 1 68 11 1213
2019 FI-03 30 34 22 9 3 0 1 65 12 1200
2019 FI-04 26 35 23 10 5 0 1 62 15 562
2018 FI 25 33 25 12 4 0 1 59 16 3471
2018 FI-01 31 33 22 8 4 0 1 65 12 758
2018 FI-02 26 34 24 12 3 0 1 61 15 1062
2018 FI-03 22 33 28 11 4 0 1 56 16 1065
2018 FI-04 21 33 23 16 7 0 0 54 23 483
2017 FI 25 35 23 10 5 0 2 62 15 3604
2017 FI-01 29 37 19 7 5 1 3 68 12 786
2017 FI-02 26 34 25 9 4 1 2 61 14 1153
2017 FI-03 23 38 21 11 5 0 2 62 17 1074
2017 FI-04 24 33 25 13 4 0 1 58 17 499

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 28 12 4 2 0 1 81 6 4218
2020 FI-01 53 26 13 4 1 0 2 81 6 896
2020 FI-02 51 29 13 4 2 0 1 80 6 1344
2020 FI-03 54 28 11 5 2 0 1 82 7 1292
2020 FI-04 51 33 10 4 2 0 0 84 6 620
2019 FI 56 24 11 5 3 0 1 81 8 3916
2019 FI-01 59 22 9 4 3 1 2 83 7 844
2019 FI-02 58 22 11 5 3 0 1 81 8 1212
2019 FI-03 54 25 12 5 3 0 1 80 8 1203
2019 FI-04 53 28 11 5 2 0 2 82 7 564
2018 FI 52 24 13 5 3 0 2 79 9 3461
2018 FI-01 57 22 11 5 3 0 3 81 8 753
2018 FI-02 51 25 13 5 4 0 2 78 9 1057
2018 FI-03 51 25 13 6 3 0 1 78 9 1064
2018 FI-04 52 25 13 5 3 0 2 79 8 484
2017 FI 53 25 12 5 3 0 2 80 8 3628
2017 FI-01 53 24 12 4 3 0 4 80 8 792
2017 FI-02 51 25 13 5 3 0 2 78 9 1157
2017 FI-03 56 25 11 4 3 0 2 82 7 1085
2017 FI-04 54 24 10 7 4 0 2 79 11 502

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 37 20 8 4 0 0 69 12 4224
2020 FI-01 37 35 18 5 4 0 1 72 9 899
2020 FI-02 32 37 19 8 3 0 1 70 11 1343
2020 FI-03 30 36 21 9 4 0 0 66 13 1298
2020 FI-04 27 40 21 8 4 0 0 66 12 618

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 19 7 2 1 0 5 89 3 4215
2020 FI-01 66 19 7 2 1 1 4 90 3 894
2020 FI-02 63 20 8 2 1 0 6 88 3 1347
2020 FI-03 68 19 6 2 1 0 4 90 3 1293
2020 FI-04 71 16 6 2 1 0 5 91 3 615
2019 FI 71 13 5 2 2 1 6 91 4 3915
2019 FI-01 71 13 5 3 1 1 6 90 4 845
2019 FI-02 70 14 6 2 2 1 5 89 4 1210
2019 FI-03 72 13 5 1 2 1 6 92 3 1201
2019 FI-04 74 12 3 2 2 1 7 93 4 567
2018 FI 69 16 7 2 1 1 5 90 3 3464
2018 FI-01 70 15 7 2 1 0 4 90 3 752
2018 FI-02 68 15 7 3 1 1 4 88 4 1060
2018 FI-03 67 18 6 1 1 0 6 92 2 1062
2018 FI-04 71 13 6 2 1 1 7 90 4 486

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 77 10 4 2 2 1 3 91 5 4217
2020 FI-01 76 10 4 2 2 1 4 91 5 898
2020 FI-02 77 10 4 2 2 1 4 91 5 1344
2020 FI-03 77 10 4 2 3 1 3 90 5 1292
2020 FI-04 83 9 3 1 2 1 2 94 3 617
2019 FI 71 11 6 4 4 1 3 86 8 3924
2019 FI-01 69 13 4 4 4 2 3 87 9 847
2019 FI-02 68 13 7 4 4 1 3 84 8 1212
2019 FI-03 73 10 5 3 4 1 4 87 7 1204
2019 FI-04 78 9 4 2 3 1 3 90 5 569
2018 FI 68 13 7 4 4 1 4 85 8 3470
2018 FI-01 67 12 7 4 4 2 4 84 8 753
2018 FI-02 66 13 8 5 3 2 3 84 9 1062
2018 FI-03 68 15 7 3 3 1 4 87 6 1064
2018 FI-04 73 10 5 3 4 1 4 87 8 487
2017 FI 69 13 6 3 4 1 5 86 8 3629
2017 FI-01 68 12 7 4 3 1 6 85 8 792
2017 FI-02 66 13 5 4 6 2 5 84 11 1158
2017 FI-03 71 14 4 2 3 1 4 90 5 1086
2017 FI-04 73 11 5 4 3 0 3 87 7 501

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 67 20 6 2 1 0 2 90 4 4208
2020 FI-01 69 17 6 3 2 1 3 89 5 893
2020 FI-02 67 19 7 3 1 0 3 89 4 1341
2020 FI-03 68 21 5 2 1 0 2 91 4 1295
2020 FI-04 65 25 7 1 1 0 1 91 3 614
2019 FI 57 25 10 4 2 0 2 84 6 3920
2019 FI-01 58 22 11 3 2 1 3 83 6 847
2019 FI-02 56 25 9 4 2 0 2 83 7 1212
2019 FI-03 58 24 9 4 2 0 2 85 6 1203
2019 FI-04 59 26 10 2 1 0 1 87 3 565
2018 FI 54 25 11 5 2 0 2 82 7 3499
2018 FI-01 55 24 12 5 3 0 2 80 8 762
2018 FI-02 55 26 11 5 2 1 2 82 7 1068
2018 FI-03 54 26 11 5 2 0 3 82 7 1076
2018 FI-04 54 27 11 5 2 0 2 83 6 488
2017 FI 53 28 9 4 2 0 3 84 7 3622
2017 FI-01 52 29 9 5 2 0 3 84 7 789
2017 FI-02 51 27 10 5 3 1 3 81 8 1155
2017 FI-03 56 29 8 3 2 0 3 87 5 1085
2017 FI-04 56 26 10 4 1 0 1 84 6 501

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 18 7 4 3 0 2 86 7 4223
2020 FI-01 68 17 6 3 2 0 2 88 6 900
2020 FI-02 65 17 8 4 3 0 2 84 8 1344
2020 FI-03 66 18 8 3 3 0 1 85 7 1294
2020 FI-04 66 21 7 3 2 0 1 88 5 619
2019 FI 59 19 9 6 4 0 2 80 10 3911
2019 FI-01 61 16 9 5 5 1 3 80 10 844
2019 FI-02 58 20 9 6 4 0 2 80 11 1207
2019 FI-03 60 18 10 6 4 0 2 80 11 1203
2019 FI-04 60 21 10 4 3 0 2 82 8 564
2018 FI 53 22 11 7 5 0 2 77 12 3490
2018 FI-01 57 19 11 6 5 0 2 77 12 759
2018 FI-02 54 22 10 6 5 1 2 79 11 1068
2018 FI-03 51 24 11 8 4 0 2 77 12 1074
2018 FI-04 52 22 13 7 4 0 2 76 11 485
2017 FI 56 21 9 6 5 0 3 79 11 3626
2017 FI-01 58 21 7 6 5 0 3 82 11 792
2017 FI-02 52 22 10 7 6 1 2 77 13 1156
2017 FI-03 58 19 11 4 4 0 3 80 9 1084
2017 FI-04 60 22 8 4 4 0 1 83 8 502

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 16 6 3 1 0 14 89 4 4228
2020 FI-01 63 9 3 1 1 1 22 94 2 896
2020 FI-02 64 11 4 2 1 0 18 91 4 1347
2020 FI-03 60 20 6 3 1 0 9 88 5 1297
2020 FI-04 54 25 14 3 2 0 2 80 6 622
2019 FI 55 17 6 3 1 0 17 86 6 3906
2019 FI-01 60 8 4 1 1 1 25 92 3 843
2019 FI-02 57 11 4 2 1 0 24 90 5 1209
2019 FI-03 53 21 8 4 2 0 12 84 7 1201
2019 FI-04 45 31 13 6 2 0 2 78 8 561
2018 FI 49 16 8 3 2 0 21 83 7 3481
2018 FI-01 53 9 5 1 2 0 29 88 4 754
2018 FI-02 50 11 6 2 1 0 29 86 5 1068
2018 FI-03 48 21 10 4 3 0 14 81 8 1069
2018 FI-04 46 28 15 5 3 0 4 77 8 485
2017 FI 50 17 7 3 2 0 20 85 6 3625
2017 FI-01 56 10 4 2 1 0 26 90 4 792
2017 FI-02 49 12 6 3 2 1 28 86 6 1157
2017 FI-03 50 22 8 3 2 0 14 84 6 1084
2017 FI-04 45 31 14 5 2 0 3 78 8 501

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 76 15 4 1 1 1 4 94 2 4240
2020 FI-01 74 14 4 1 1 1 5 94 2 903
2020 FI-02 77 14 3 1 1 0 4 95 1 1350
2020 FI-03 76 15 4 1 1 0 3 94 2 1299
2020 FI-04 76 15 5 1 0 0 3 94 2 622
2019 FI 72 15 4 2 1 0 6 93 2 3916
2019 FI-01 72 15 5 1 1 1 6 93 2 845
2019 FI-02 70 15 4 2 1 0 8 93 3 1210
2019 FI-03 74 15 4 2 1 0 4 93 2 1204
2019 FI-04 75 16 4 1 0 0 4 94 1 564
2018 FI 69 16 6 1 1 0 7 92 2 3487
2018 FI-01 71 14 7 1 0 0 6 92 1 756
2018 FI-02 67 16 6 2 1 1 9 91 3 1066
2018 FI-03 69 16 5 1 1 1 7 92 2 1073
2018 FI-04 71 16 5 2 0 1 5 92 2 487
2017 FI 69 16 4 2 1 0 8 93 3 3606
2017 FI-01 69 15 4 1 1 0 10 93 3 785
2017 FI-02 65 17 5 2 1 1 10 92 3 1154
2017 FI-03 71 16 3 1 1 0 7 95 2 1078
2017 FI-04 73 17 4 2 0 0 4 93 3 498

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 73 15 5 2 2 1 2 90 5 4239
2020 FI-01 67 15 7 4 3 1 2 86 7 901
2020 FI-02 71 17 5 2 2 0 2 90 5 1353
2020 FI-03 77 14 4 2 2 0 1 92 3 1299
2020 FI-04 81 12 3 1 1 0 1 95 2 620
2019 FI 77 12 4 2 2 0 4 93 4 3925
2019 FI-01 71 14 6 3 2 1 4 89 5 846
2019 FI-02 75 12 4 2 2 0 4 91 4 1213
2019 FI-03 80 11 3 1 2 0 3 94 3 1204
2019 FI-04 83 11 2 1 1 0 3 97 1 569
2018 FI 72 14 5 2 2 1 4 90 5 3499
2018 FI-01 65 16 8 3 4 1 4 85 7 761
2018 FI-02 71 15 5 2 3 1 4 90 5 1070
2018 FI-03 77 12 3 2 1 0 4 93 3 1075
2018 FI-04 80 11 3 1 0 1 3 95 2 488
2017 FI 70 15 5 2 2 1 5 90 5 3629
2017 FI-01 62 17 8 3 3 1 6 85 7 792
2017 FI-02 67 16 5 3 3 1 6 89 6 1157
2017 FI-03 75 15 3 1 1 0 4 94 3 1086
2017 FI-04 80 10 3 2 2 0 2 93 4 502

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 30 15 5 2 0 1 78 7 4243
2020 FI-01 45 32 14 4 3 1 1 79 7 900
2020 FI-02 46 29 15 6 2 0 2 76 8 1354
2020 FI-03 48 29 16 5 2 0 1 77 7 1302
2020 FI-04 51 33 12 2 1 0 1 85 3 621
2019 FI 54 26 12 4 2 0 2 82 5 3917
2019 FI-01 51 26 13 3 3 1 2 80 6 844
2019 FI-02 51 27 12 5 2 0 3 81 6 1212
2019 FI-03 56 26 12 4 1 0 1 83 5 1201
2019 FI-04 59 25 11 2 0 0 2 86 3 568
2018 FI 47 28 15 4 2 0 3 78 7 3494
2018 FI-01 45 26 17 5 3 0 3 74 9 762
2018 FI-02 45 29 16 4 2 0 3 77 7 1067
2018 FI-03 48 29 14 4 2 0 3 80 6 1074
2018 FI-04 56 27 12 4 1 0 0 83 5 486
2017 FI 48 31 12 4 2 0 3 81 6 3627
2017 FI-01 45 31 13 4 2 0 4 80 7 792
2017 FI-02 45 31 14 4 3 1 3 78 7 1156
2017 FI-03 50 32 11 3 2 0 2 84 5 1085
2017 FI-04 58 26 10 3 1 0 1 85 4 502

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 43 19 4 2 0 0 74 7 4244
2020 FI-01 33 42 19 4 2 1 1 76 6 901
2020 FI-02 32 40 20 5 3 0 0 72 8 1356
2020 FI-03 30 44 18 4 3 0 0 75 7 1300
2020 FI-04 29 48 16 5 2 0 0 77 7 621

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 35 36 11 3 0 0 50 14 4245
2020 FI-01 20 39 32 8 1 0 0 59 9 900
2020 FI-02 16 38 34 9 3 0 0 54 11 1355
2020 FI-03 12 34 38 13 3 0 0 46 16 1303
2020 FI-04 10 26 39 18 6 0 0 36 24 621
2019 FI 18 35 34 10 3 0 0 53 13 3934
2019 FI-01 24 38 28 7 3 0 0 63 10 847
2019 FI-02 21 36 34 8 2 0 0 56 10 1219
2019 FI-03 13 35 37 12 3 0 0 48 15 1207
2019 FI-04 11 30 41 14 4 0 0 42 17 568
2018 FI 14 33 37 13 3 0 0 47 16 3511
2018 FI-01 20 36 33 8 2 0 0 57 11 765
2018 FI-02 16 35 35 11 3 0 0 51 13 1074
2018 FI-03 10 33 40 15 3 0 0 43 18 1080
2018 FI-04 10 29 37 21 4 0 0 38 25 485
2017 FI 11 33 38 13 5 0 0 44 18 3635
2017 FI-01 15 37 36 8 4 0 0 52 12 795
2017 FI-02 12 34 38 13 4 0 0 46 17 1159
2017 FI-03 9 32 39 15 4 0 0 42 20 1086
2017 FI-04 6 29 40 17 7 0 0 35 24 502

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 19 40 23 9 0 0 32 27 4226
2020 FI-01 6 13 41 27 12 0 0 39 19 898
2020 FI-02 7 16 40 25 11 0 0 36 24 1349
2020 FI-03 8 22 41 22 7 0 0 29 30 1292
2020 FI-04 13 26 38 17 5 0 0 23 39 621
2019 FI 7 17 40 25 11 0 0 36 24 3911
2019 FI-01 6 13 38 30 13 1 0 43 19 847
2019 FI-02 6 14 41 26 13 0 0 39 20 1206
2019 FI-03 6 20 41 24 8 0 0 33 26 1201
2019 FI-04 8 23 44 18 8 0 0 25 31 564
2018 FI 7 18 40 24 9 0 0 34 25 3475
2018 FI-01 6 14 40 27 13 0 0 40 20 753
2018 FI-02 8 15 41 26 10 0 0 36 22 1064
2018 FI-03 8 21 41 23 8 0 0 31 28 1071
2018 FI-04 9 23 40 21 8 0 0 28 32 481
2017 FI 7 18 41 23 10 0 0 33 25 3624
2017 FI-01 6 13 40 27 13 0 1 40 19 792
2017 FI-02 6 18 41 24 11 0 0 35 24 1154
2017 FI-03 6 19 43 23 8 0 0 31 26 1085
2017 FI-04 10 24 41 19 7 0 0 25 34 501
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 57 10 1 63 37 4249
2020 FI-01 35 54 10 1 61 39 903
2020 FI-02 31 57 11 1 65 35 1354
2020 FI-03 31 60 8 0 66 34 1304
2020 FI-04 37 54 9 0 60 40 622

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 30 70 1412
2020 FI-01 35 65 317
2020 FI-02 30 70 431
2020 FI-03 28 72 410
2020 FI-04 26 74 226

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 21 14 8 7 1 7 69 16 4246
2020 FI-01 44 18 15 7 6 1 10 69 15 901
2020 FI-02 44 20 13 8 7 1 7 70 16 1354
2020 FI-03 42 23 13 9 7 1 6 69 17 1303
2020 FI-04 43 19 17 9 7 0 4 65 17 622
2019 FI 38 20 16 10 11 1 4 61 22 3885
2019 FI-01 36 20 17 9 10 2 6 61 20 841
2019 FI-02 38 20 16 10 10 1 4 61 22 1210
2019 FI-03 38 21 14 10 12 0 4 62 23 1194
2019 FI-04 39 18 16 11 12 0 3 59 24 562
2018 FI 38 18 15 11 11 0 6 60 24 3515
2018 FI-01 39 18 15 11 10 1 7 62 22 762
2018 FI-02 39 19 14 12 11 0 5 61 24 1077
2018 FI-03 37 18 17 10 12 0 6 58 24 1080
2018 FI-04 38 19 16 11 11 0 5 60 23 489

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 22 17 19 24 1 6 36 46 1412
2020 FI-01 14 24 14 18 22 1 6 41 43 317
2020 FI-02 11 21 18 18 24 1 7 35 46 431
2020 FI-03 10 23 16 18 26 1 6 36 48 410
2020 FI-04 10 23 18 21 24 0 4 35 47 226

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 13 14 22 41 1 5 18 67 1412
2020 FI-01 6 19 11 21 38 1 4 26 62 316
2020 FI-02 4 12 15 23 40 1 6 17 67 431
2020 FI-03 3 13 14 20 43 1 7 17 68 411
2020 FI-04 4 10 14 24 43 0 5 15 71 226
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