2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - EXPCX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	69	24	3	4	1	93	5	80
2020	EXPCX-02	67	20	4	6	2	88	8	49
2020	EXPCX-04	73	27	0	0	0	100	0	11
2019	EXPCX	68	31	1	0	0	99	0	72
2019	EXPCX-02	67	33	0	0	0	100	0	36
2019	EXPCX-03	92	8	0	0	0	100	0	12
2018	EXPCX	66	31	3	0	0	97	0	58
2018	EXPCX-02	62	38	0	0	0	100	0	29
2017	EXPCX	58	35	3	2	2	94	3	62
2017	EXPCX-02	53	44	0	3	0	97	3	30
2017	EXPCX-03	63	30	7	0	0	93	0	13
2014	EXPCX	68	25	5	2	0	93	2	57
2014	EXPCX-02	71	23	3	3	0	94	3	31

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	61	23	11	4	1	84	5	79
2020	EXPCX-02	53	29	14	4	0	82	4	49
2020	EXPCX-04	64	27	0	0	9	91	9	11
2019	EXPCX	43	40	10	4	3	83	7	70
2019	EXPCX-02	44	39	8	6	3	83	8	36
2019	EXPCX-03	55	36	9	0	0	91	0	11
2018	EXPCX	57	33	7	3	0	90	3	58
2018	EXPCX-02	63	27	10	0	0	90	0	30
2017	EXPCX	50	25	12	11	2	75	13	62
2017	EXPCX-02	53	20	10	14	3	73	18	30
2017	EXPCX-03	38	28	21	14	0	65	14	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	78	16	6	0	94	0	80
2020	EXPCX-02	76	14	10	0	90	0	49
2020	EXPCX-04	91	9	0	0	100	0	11
2019	EXPCX	73	26	1	0	99	0	70
2019	EXPCX-02	75	25	0	0	100	0	36
2019	EXPCX-03	73	27	0	0	100	0	11
2018	EXPCX	75	23	2	0	98	0	57
2018	EXPCX-02	79	21	0	0	100	0	29
2017	EXPCX	78	21	2	0	98	0	62
2017	EXPCX-02	72	24	4	0	96	0	30
2017	EXPCX-03	79	21	0	0	100	0	13
2014	EXPCX	84	14	0	2	98	2	57
2014	EXPCX-02	84	13	0	3	97	3	31

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	69	23	1	8	0	91	8	80
2020	EXPCX-02	65	22	2	10	0	88	10	49
2020	EXPCX-04	73	18	0	9	0	91	9	11
2019	EXPCX	61	36	3	0	0	97	0	72
2019	EXPCX-02	61	39	0	0	0	100	0	36
2019	EXPCX-03	67	33	0	0	0	100	0	12
2018	EXPCX	69	29	2	0	0	98	0	58
2018	EXPCX-02	67	30	3	0	0	97	0	30
2017	EXPCX	64	33	2	2	0	97	2	62
2017	EXPCX-02	56	41	0	4	0	96	4	30
2017	EXPCX-03	65	35	0	0	0	100	0	13
2014	EXPCX	72	19	5	2	2	91	4	57
2014	EXPCX-02	74	19	3	0	3	94	3	31

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	70	20	6	4	90	4	79
2020	EXPCX-02	69	18	8	4	88	4	49
2020	EXPCX-04	64	18	9	9	82	9	11
2019	EXPCX	73	20	1	6	93	6	71
2019	EXPCX-02	81	11	0	8	92	8	36
2019	EXPCX-03	67	25	8	0	92	0	12
2018	EXPCX	71	25	2	2	97	2	59
2018	EXPCX-02	67	30	3	0	97	0	30
2017	EXPCX	65	23	2	10	89	10	62
2017	EXPCX-02	62	23	4	11	86	11	30
2017	EXPCX-03	58	28	0	14	86	14	13
2014	EXPCX	75	12	9	4	88	4	57
2014	EXPCX-02	71	13	10	6	84	6	31

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	63	26	8	4	89	4	80
2020	EXPCX-02	61	27	8	4	88	4	49
2020	EXPCX-04	45	27	18	9	73	9	11
2019	EXPCX	61	28	6	6	89	6	72
2019	EXPCX-02	67	22	3	8	89	8	36
2019	EXPCX-03	58	33	8	0	92	0	12
2018	EXPCX	65	32	0	4	96	4	57
2018	EXPCX-02	67	30	0	3	97	3	30
2017	EXPCX	61	29	2	9	89	9	62
2017	EXPCX-02	56	31	4	10	87	10	30
2017	EXPCX-03	51	35	0	14	86	14	13
2014	EXPCX	70	17	9	4	88	4	57
2014	EXPCX-02	65	19	10	6	84	6	31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	69	19	4	4	3	1	1	90	6	80
2020	EXPCX-02	73	14	2	4	2	2	2	91	6	49
2020	EXPCX-04	45	18	18	9	9	0	0	64	18	11
2019	EXPCX	62	23	7	6	0	3	0	87	6	71
2019	EXPCX-02	69	17	3	6	0	6	0	91	6	36
2019	EXPCX-03	64	27	9	0	0	0	0	91	0	11
2018	EXPCX	67	22	3	5	2	0	0	90	7	58
2018	EXPCX-02	72	24	0	3	0	0	0	97	3	29
2017	EXPCX	63	19	10	8	0	0	0	82	8	61
2017	EXPCX-02	71	4	11	15	0	0	0	75	15	29
2017	EXPCX-03	44	35	15	7	0	0	0	79	7	13
2014	EXPCX	70	17	7	4	2	0	0	88	5	57
2014	EXPCX-02	65	19	6	6	3	0	0	84	10	31

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	85	13	0	1	1	0	99	1	79
2020	EXPCX-02	90	10	0	0	0	0	100	0	49
2020	EXPCX-04	82	18	0	0	0	0	100	0	11
2019	EXPCX	85	10	4	0	0	1	96	0	71
2019	EXPCX-02	89	8	3	0	0	0	97	0	36
2019	EXPCX-03	100	0	0	0	0	0	100	0	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	64	26	3	6	1	0	90	8	80
2020	EXPCX-02	59	29	4	6	2	0	88	8	49
2020	EXPCX-04	82	0	0	18	0	0	82	18	11
2019	EXPCX	56	28	3	8	3	1	86	11	71
2019	EXPCX-02	58	28	3	11	0	0	86	11	36
2019	EXPCX-03	73	18	9	0	0	0	91	0	11
2018	EXPCX	47	37	10	5	0	0	85	5	59
2018	EXPCX-02	47	37	10	7	0	0	83	7	30
2017	EXPCX	53	36	5	5	2	0	89	6	62
2017	EXPCX-02	40	47	7	3	4	0	87	7	30
2017	EXPCX-03	65	21	7	7	0	0	86	7	13
2014	EXPCX	54	30	12	4	0	0	84	4	57
2014	EXPCX-02	55	32	10	3	0	0	87	3	31

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	68	24	3	4	1	1	92	5	80
2020	EXPCX-02	67	22	4	2	2	2	92	4	49
2020	EXPCX-04	64	27	0	9	0	0	91	9	11
2019	EXPCX	58	31	7	1	1	1	90	3	72
2019	EXPCX-02	56	33	8	0	0	3	91	0	36
2019	EXPCX-03	67	33	0	0	0	0	100	0	12
2018	EXPCX	61	20	8	8	2	0	81	10	59
2018	EXPCX-02	60	17	10	13	0	0	77	13	30
2017	EXPCX	59	26	5	7	3	0	85	10	62
2017	EXPCX-02	49	36	3	8	4	0	86	11	30
2017	EXPCX-03	65	14	14	7	0	0	79	7	13
2014	EXPCX	61	21	12	4	2	0	82	5	57
2014	EXPCX-02	64	23	3	6	3	0	87	10	31

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	64	30	3	3	1	0	95	3	80
2020	EXPCX-02	61	31	2	4	2	0	94	4	49
2020	EXPCX-04	64	27	9	0	0	0	91	0	11
2019	EXPCX	47	39	3	10	1	0	87	10	72
2019	EXPCX-02	58	31	3	8	0	0	89	8	36
2019	EXPCX-03	50	42	0	8	0	0	92	8	12
2018	EXPCX	56	37	3	3	0	0	93	3	59
2018	EXPCX-02	60	33	3	3	0	0	93	3	30
2017	EXPCX	41	46	4	6	0	4	90	6	62
2017	EXPCX-02	49	40	4	7	0	0	89	7	30
2017	EXPCX-03	28	49	7	0	0	16	92	0	13
2014	EXPCX	61	28	5	5	0	0	89	5	57
2014	EXPCX-02	58	23	10	10	0	0	81	10	31

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	58	36	4	3	0	0	0	94	3	80
2020	EXPCX-02	51	41	4	4	0	0	0	92	4	49
2020	EXPCX-04	64	27	9	0	0	0	0	91	0	11
2019	EXPCX	48	32	10	8	0	1	0	81	9	71
2019	EXPCX-02	57	29	6	9	0	0	0	86	9	35
2019	EXPCX-03	50	42	8	0	0	0	0	92	0	12
2018	EXPCX	47	42	8	2	0	0	0	90	2	59
2018	EXPCX-02	47	40	10	3	0	0	0	87	3	30
2017	EXPCX	35	46	11	3	2	0	4	84	5	62
2017	EXPCX-02	33	54	7	4	3	0	0	87	7	30
2017	EXPCX-03	28	28	28	0	0	0	16	67	0	13
2014	EXPCX	58	32	7	2	2	0	0	90	3	57
2014	EXPCX-02	52	39	6	0	3	0	0	90	3	31

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	43	48	4	6	0	0	0	90	6	80
2020	EXPCX-02	37	51	2	10	0	0	0	88	10	49
2020	EXPCX-04	55	36	9	0	0	0	0	91	0	11
2019	EXPCX	26	44	18	8	1	1	0	72	10	72
2019	EXPCX-02	25	50	14	11	0	0	0	75	11	36
2019	EXPCX-03	33	50	17	0	0	0	0	83	0	12
2018	EXPCX	27	41	8	24	0	0	0	68	24	59
2018	EXPCX-02	27	40	10	23	0	0	0	67	23	30
2017	EXPCX	19	51	9	16	2	0	4	73	18	62
2017	EXPCX-02	13	61	10	13	3	0	0	74	17	30
2017	EXPCX-03	21	21	21	21	0	0	16	50	25	13
2014	EXPCX	30	55	7	5	3	0	0	85	9	57
2014	EXPCX-02	26	52	6	10	6	0	0	78	16	31

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	40	49	6	5	0	0	89	5	80
2020	EXPCX-02	29	57	6	8	0	0	86	8	49
2020	EXPCX-04	73	18	9	0	0	0	91	0	11
2019	EXPCX	26	44	11	13	4	1	72	17	72
2019	EXPCX-02	28	44	14	14	0	0	72	14	36
2019	EXPCX-03	25	75	0	0	0	0	100	0	12
2018	EXPCX	28	43	10	17	2	0	71	19	58
2018	EXPCX-02	28	41	3	28	0	0	69	28	29
2017	EXPCX	18	53	9	15	2	4	74	17	62
2017	EXPCX-02	10	66	7	18	0	0	76	18	30
2017	EXPCX-03	21	28	7	28	0	16	59	33	13
2014	EXPCX	28	51	10	7	4	0	79	11	57
2014	EXPCX-02	26	45	16	6	6	0	71	13	31

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	50	31	10	8	1	81	9	80
2020	EXPCX-02	49	35	8	8	0	84	8	49
2020	EXPCX-04	55	18	18	0	9	73	9	11
2019	EXPCX	35	39	14	10	1	75	11	71
2019	EXPCX-02	33	42	17	8	0	75	8	36
2019	EXPCX-03	45	27	18	9	0	73	9	11
2018	EXPCX	42	37	12	7	2	80	8	59
2018	EXPCX-02	40	37	17	7	0	77	7	30
2017	EXPCX	41	27	12	18	2	68	19	62
2017	EXPCX-02	42	27	7	24	0	69	24	30
2017	EXPCX-03	28	37	21	14	0	65	14	13
2014	EXPCX	44	44	4	9	0	88	9	57
2014	EXPCX-02	45	42	3	10	0	87	10	31

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	53	38	5	4	0	91	4	79
2020	EXPCX-02	48	42	6	4	0	90	4	48
2020	EXPCX-04	55	36	0	9	0	91	9	11
2019	EXPCX	42	42	4	8	3	85	11	71
2019	EXPCX-02	42	39	8	11	0	81	11	36
2019	EXPCX-03	45	55	0	0	0	100	0	11
2018	EXPCX	42	44	5	7	2	86	8	59
2018	EXPCX-02	47	40	3	10	0	87	10	30
2017	EXPCX	46	38	8	6	2	84	8	61
2017	EXPCX-02	41	38	10	7	4	78	11	29
2017	EXPCX-03	51	35	7	7	0	86	7	13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	66	23	4	5	3	89	8	79
2020	EXPCX-02	67	23	0	8	2	90	10	48
2020	EXPCX-04	64	18	18	0	0	82	0	11
2019	EXPCX	36	40	13	8	3	76	11	72
2019	EXPCX-02	42	39	8	11	0	81	11	36
2019	EXPCX-03	33	58	8	0	0	92	0	12
2018	EXPCX	46	29	15	5	5	75	10	59
2018	EXPCX-02	40	30	20	7	3	70	10	30
2017	EXPCX	36	45	6	13	0	81	13	62
2017	EXPCX-02	29	47	10	14	0	76	14	30
2017	EXPCX-03	35	58	0	7	0	93	7	13
2014	EXPCX	49	35	11	5	0	84	5	57
2014	EXPCX-02	52	42	3	3	0	94	3	31

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	63	22	6	8	0	1	86	8	78
2020	EXPCX-02	66	19	6	6	0	2	87	7	47
2020	EXPCX-04	73	9	18	0	0	0	82	0	11
2019	EXPCX	40	40	8	7	3	1	82	10	72
2019	EXPCX-02	47	39	8	6	0	0	86	6	36
2019	EXPCX-03	33	58	8	0	0	0	92	0	12
2018	EXPCX	29	51	8	7	2	3	82	9	59
2018	EXPCX-02	17	67	10	7	0	0	83	7	30
2017	EXPCX	43	30	14	9	3	0	73	12	62
2017	EXPCX-02	39	34	11	13	3	0	73	16	30
2017	EXPCX-03	38	35	14	14	0	0	72	14	13
2014	EXPCX	23	52	9	16	0	0	75	16	57
2014	EXPCX-02	19	48	16	16	0	0	68	16	31

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	70	21	4	1	1	3	94	3	80
2020	EXPCX-02	69	22	2	2	2	2	94	4	49
2020	EXPCX-04	55	18	18	0	0	9	80	0	11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	35	38	10	10	1	5	0	77	12	79
2020	EXPCX-02	33	40	10	10	2	4	0	76	13	48
2020	EXPCX-04	27	45	9	9	0	9	0	80	10	11
2019	EXPCX	32	43	8	14	1	1	0	76	15	72
2019	EXPCX-02	36	42	6	17	0	0	0	78	17	36
2019	EXPCX-03	17	58	8	17	0	0	0	75	17	12
2018	EXPCX	37	34	17	7	3	2	0	72	10	59
2018	EXPCX-02	33	40	13	10	0	3	0	76	10	30
2017	EXPCX	33	42	14	10	2	0	0	75	11	61
2017	EXPCX-02	20	51	13	13	3	0	0	70	17	30
2017	EXPCX-03	33	45	7	15	0	0	0	78	15	12
2014	EXPCX	23	57	9	10	0	0	2	80	11	57
2014	EXPCX-02	19	55	13	10	0	0	3	77	10	31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	43	26	11	9	4	3	5	74	14	80
2020	EXPCX-02	41	24	12	14	2	2	4	70	17	49
2020	EXPCX-04	45	27	9	0	18	0	0	73	18	11
2019	EXPCX	38	27	13	10	4	3	6	71	15	71
2019	EXPCX-02	44	25	6	8	8	0	8	76	18	36
2019	EXPCX-03	50	25	8	17	0	0	0	75	17	12
2018	EXPCX	42	29	15	7	2	2	3	75	9	59
2018	EXPCX-02	40	30	10	10	0	3	7	78	11	30
2017	EXPCX	29	39	12	13	3	0	3	70	17	62
2017	EXPCX-02	20	46	13	18	3	0	0	66	21	30
2017	EXPCX-03	21	44	21	14	0	0	0	65	14	13
2014	EXPCX	61	14	9	12	0	0	4	78	13	57
2014	EXPCX-02	58	13	13	13	0	0	3	73	13	31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	54	21	9	9	3	1	4	79	12	80
2020	EXPCX-02	55	20	10	8	2	0	4	79	11	49
2020	EXPCX-04	55	0	9	27	0	0	9	60	30	11
2019	EXPCX	47	22	17	4	3	0	7	75	7	72
2019	EXPCX-02	44	17	22	8	6	0	3	63	14	36
2019	EXPCX-03	50	42	8	0	0	0	0	92	0	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	65	18	9	3	0	6	88	3	80
2020	EXPCX-02	69	16	6	2	0	6	91	2	49
2020	EXPCX-04	64	9	9	0	0	18	89	0	11
2019	EXPCX	63	15	11	1	1	8	86	2	72
2019	EXPCX-02	64	19	8	0	3	6	91	0	36
2019	EXPCX-03	83	8	8	0	0	0	92	0	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	86	3	0	1	0	5	5	99	1	80
2020	EXPCX-02	90	0	0	2	0	2	6	98	2	49
2020	EXPCX-04	73	9	0	0	0	18	0	100	0	11
2019	EXPCX	89	0	3	0	1	1	6	95	2	70
2019	EXPCX-02	88	0	6	0	3	3	0	91	3	34
2019	EXPCX-03	100	0	0	0	0	0	0	100	0	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	83	5	3	0	10	97	0	80
2020	EXPCX-02	84	4	4	0	8	96	0	49
2020	EXPCX-04	64	9	0	0	27	100	0	11
2019	EXPCX	89	0	1	1	8	97	2	72
2019	EXPCX-02	92	0	0	3	6	97	3	36
2019	EXPCX-03	100	0	0	0	0	100	0	12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	65	30	3	3	0	95	3	80
2020	EXPCX-02	55	39	4	2	0	94	2	49
2020	EXPCX-04	73	18	0	9	0	91	9	11
2019	EXPCX	64	30	6	0	0	94	0	69
2019	EXPCX-02	63	31	6	0	0	94	0	35
2019	EXPCX-03	60	40	0	0	0	100	0	10
2018	EXPCX	59	33	5	3	0	91	3	58
2018	EXPCX-02	53	40	3	3	0	93	3	30
2017	EXPCX	56	41	0	2	2	97	3	62
2017	EXPCX-02	53	44	0	4	0	96	4	30
2017	EXPCX-03	51	49	0	0	0	100	0	13
2014	EXPCX	56	28	11	3	2	84	5	57
2014	EXPCX-02	48	39	6	3	3	87	6	31

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	61	30	6	1	1	91	3	80
2020	EXPCX-02	57	33	8	2	0	90	2	49
2020	EXPCX-04	64	18	9	0	9	82	9	11
2019	EXPCX	54	34	6	1	4	89	6	70
2019	EXPCX-02	60	31	6	3	0	91	3	35
2019	EXPCX-03	45	55	0	0	0	100	0	11
2018	EXPCX	55	34	5	3	2	90	5	58
2018	EXPCX-02	53	43	0	3	0	97	3	30
2017	EXPCX	63	30	6	0	0	94	0	61
2017	EXPCX-02	62	38	0	0	0	100	0	29
2017	EXPCX-03	58	28	14	0	0	86	0	13
2014	EXPCX	65	23	9	4	0	88	4	57
2014	EXPCX-02	58	32	6	3	0	90	3	31

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	48	34	9	10	0	0	81	10	80
2020	EXPCX-02	49	31	8	12	0	0	80	12	49
2020	EXPCX-04	36	27	18	18	0	0	64	18	11
2019	EXPCX	43	42	8	6	1	0	85	7	72
2019	EXPCX-02	42	44	8	6	0	0	86	6	36
2019	EXPCX-03	50	33	8	8	0	0	83	8	12
2018	EXPCX	46	44	5	4	2	0	89	5	57
2018	EXPCX-02	45	45	7	3	0	0	90	3	29
2017	EXPCX	38	41	8	11	0	2	81	12	62
2017	EXPCX-02	29	53	3	14	0	0	82	14	30
2017	EXPCX-03	35	30	14	21	0	0	65	21	13
2014	EXPCX	54	34	5	4	4	0	88	7	57
2014	EXPCX-02	42	45	3	6	3	0	87	10	31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	56	39	3	1	0	1	96	1	79
2020	EXPCX-02	54	42	2	0	0	2	98	0	48
2020	EXPCX-04	55	27	9	9	0	0	82	9	11
2019	EXPCX	43	47	3	3	3	1	92	6	72
2019	EXPCX-02	47	50	3	0	0	0	97	0	36
2019	EXPCX-03	67	25	8	0	0	0	92	0	12
2018	EXPCX	51	42	2	5	0	0	93	5	59
2018	EXPCX-02	53	40	3	3	0	0	93	3	30
2017	EXPCX	45	45	8	2	0	0	91	2	62
2017	EXPCX-02	41	49	10	0	0	0	90	0	30
2017	EXPCX-03	35	58	7	0	0	0	93	0	13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	39	32	9	11	9	0	71	20	79
2020	EXPCX-02	48	21	10	13	8	0	69	21	48
2020	EXPCX-04	18	55	0	18	9	0	73	27	11
2019	EXPCX	44	38	4	8	6	0	82	14	72
2019	EXPCX-02	50	31	6	8	6	0	81	14	36
2019	EXPCX-03	33	42	0	17	8	0	75	25	12
2018	EXPCX	42	34	10	10	3	0	76	14	59
2018	EXPCX-02	40	37	7	10	7	0	77	17	30
2017	EXPCX	41	32	6	18	3	0	73	21	61
2017	EXPCX-02	37	38	7	15	3	0	75	18	29
2017	EXPCX-03	31	21	14	28	7	0	51	35	13
2014	EXPCX	32	33	5	21	7	2	66	29	57
2014	EXPCX-02	39	22	6	23	6	3	63	30	31

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	8	15	30	28	19	1	0	23	47	80
2020	EXPCX-02	4	14	35	33	12	2	0	19	46	49
2020	EXPCX-04	0	27	9	9	55	0	0	27	64	11
2019	EXPCX	14	15	30	21	17	0	3	30	39	71
2019	EXPCX-02	9	17	23	29	20	0	3	26	50	35
2019	EXPCX-03	17	8	50	8	17	0	0	25	25	12
2018	EXPCX	10	19	36	24	12	0	0	29	36	59
2018	EXPCX-02	10	7	43	33	7	0	0	17	40	30
2017	EXPCX	5	14	27	32	20	0	2	20	53	62
2017	EXPCX-02	4	3	29	41	23	0	0	7	64	30
2017	EXPCX-03	16	14	21	35	14	0	0	30	49	13
2014	EXPCX	8	25	23	25	18	0	2	34	43	57
2014	EXPCX-02	13	29	23	16	19	0	0	42	36	31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EXPCX	25	75	80
2020	EXPCX-02	20	80	49
2020	EXPCX-04	27	73	11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	70	10	8	1	3	9	90	1	80
2020	EXPCX-02	71	8	8	0	2	10	91	0	49
2020	EXPCX-04	73	9	18	0	0	0	82	0	11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EXPCX	29	44	28	80
2020	EXPCX-02	33	33	35	49
2020	EXPCX-04	27	55	18	11
2019	EXPCX	35	44	21	71
2019	EXPCX-02	33	39	28	36
2019	EXPCX-03	33	50	17	12
2018	EXPCX	36	40	24	58
2018	EXPCX-02	30	43	27	30
2017	EXPCX	34	46	20	62
2017	EXPCX-02	41	49	10	30
2017	EXPCX-03	21	37	42	13
2014	EXPCX	26	54	19	57
2014	EXPCX-02	29	52	19	31

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Total responses
2020	EXPCX	39	35	26	0	0	23
2020	EXPCX-02	38	38	25	0	0	16
2019	EXPCX	36	32	24	0	8	25
2019	EXPCX-02	33	42	25	0	0	12
2018	EXPCX	36	45	18	0	0	22
2017	EXPCX	23	43	35	0	0	21
2017	EXPCX-02	16	66	18	0	0	12
2014	EXPCX	13	54	20	13	9999	15

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	EXPCX	80	19	1	99	80
2020	EXPCX-02	73	24	2	98	49
2020	EXPCX-04	100	0	0	100	11
2019	EXPCX	65	30	6	94	71
2019	EXPCX-02	69	28	3	97	36
2019	EXPCX-03	73	27	0	100	11
2018	EXPCX	72	26	2	98	58
2018	EXPCX-02	77	23	0	100	30
2017	EXPCX	67	30	3	97	62
2017	EXPCX-02	70	27	3	97	30
2017	EXPCX-03	63	30	7	93	13
2014	EXPCX	81	17	2	98	57
2014	EXPCX-02	81	16	3	97	31

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	40	45	6	8	0	1	86	8	80
2020	EXPCX-02	41	47	4	8	0	0	88	8	49
2020	EXPCX-04	36	36	18	9	0	0	73	9	11
2019	EXPCX	49	31	15	4	1	0	79	6	72
2019	EXPCX-02	47	42	6	6	0	0	89	6	36
2019	EXPCX-03	67	8	25	0	0	0	75	0	12
2018	EXPCX	37	49	5	8	0	0	86	8	59
2018	EXPCX-02	40	50	3	7	0	0	90	7	30
2017	EXPCX	39	49	3	7	2	0	89	8	60
2017	EXPCX-02	36	54	3	4	3	0	90	7	30
2017	EXPCX-03	35	44	0	21	0	0	79	21	13
2014	EXPCX	61	28	5	5	0	0	90	5	57
2014	EXPCX-02	58	29	10	3	0	0	87	3	31

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	4	20	49	23	5	0	0	28	24	80
2020	EXPCX-02	6	24	43	22	4	0	0	27	31	49
2020	EXPCX-04	0	36	55	9	0	0	0	9	36	11
2019	EXPCX	3	20	44	24	10	0	0	34	23	71
2019	EXPCX-02	3	25	44	19	8	0	0	28	28	36
2019	EXPCX-03	0	17	33	33	17	0	0	50	17	12
2018	EXPCX	2	14	58	15	10	0	2	26	16	59
2018	EXPCX-02	3	17	57	17	7	0	0	23	20	30
2017	EXPCX	6	34	36	14	8	2	0	22	40	62
2017	EXPCX-02	10	40	36	7	3	4	0	10	52	30
2017	EXPCX-03	7	23	35	21	14	0	0	35	30	13
2014	EXPCX	5	28	39	25	3	0	0	28	34	57
2014	EXPCX-02	6	42	38	13	0	0	0	13	49	31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	1	14	34	33	18	1	0	51	15	80
2020	EXPCX-02	2	18	39	29	10	2	0	40	21	49
2020	EXPCX-04	0	18	27	18	36	0	0	55	18	11
2019	EXPCX	10	18	35	24	13	1	0	37	28	72
2019	EXPCX-02	14	22	19	31	14	0	0	44	36	36
2019	EXPCX-03	0	8	58	8	25	0	0	33	8	12
2018	EXPCX	5	14	37	32	11	0	2	43	20	57
2018	EXPCX-02	7	14	48	31	0	0	0	31	21	29
2017	EXPCX	5	21	35	25	13	2	0	39	26	62
2017	EXPCX-02	3	31	33	26	3	4	0	30	35	30
2017	EXPCX-03	16	7	35	28	14	0	0	42	23	13
2014	EXPCX	4	19	30	30	17	0	0	47	23	57
2014	EXPCX-02	6	26	39	19	10	0	0	29	32	31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	3	20	44	22	11	0	0	33	23	79
2020	EXPCX-02	4	19	48	19	10	0	0	29	23	48
2020	EXPCX-04	0	27	45	9	18	0	0	27	27	11
2019	EXPCX	1	24	39	25	8	1	0	34	26	71
2019	EXPCX-02	0	31	39	19	11	0	0	31	31	36
2019	EXPCX-03	0	0	58	25	17	0	0	42	0	12
2018	EXPCX	3	25	41	22	7	0	2	29	29	59
2018	EXPCX-02	3	23	50	17	7	0	0	23	27	30
2017	EXPCX	13	39	22	21	3	2	0	25	53	62
2017	EXPCX-02	13	46	20	18	0	4	0	18	61	30
2017	EXPCX-03	16	56	14	7	7	0	0	14	72	13
2014	EXPCX	12	17	48	16	7	0	0	23	30	57
2014	EXPCX-02	10	32	45	10	3	0	0	13	42	31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	6	25	48	16	4	0	0	20	32	79
2020	EXPCX-02	8	22	51	16	2	0	0	18	31	49
2020	EXPCX-04	0	50	50	0	0	0	0	0	50	10
2019	EXPCX	1	19	49	19	11	1	0	30	20	70
2019	EXPCX-02	3	28	50	14	6	0	0	19	31	36
2019	EXPCX-03	0	8	33	25	33	0	0	58	8	12
2018	EXPCX	5	19	51	20	3	0	2	24	24	59
2018	EXPCX-02	7	20	47	27	0	0	0	27	27	30
2017	EXPCX	20	30	39	6	3	2	0	10	51	61
2017	EXPCX-02	28	34	30	3	0	4	0	4	65	29
2017	EXPCX-03	23	42	21	7	7	0	0	14	65	13
2014	EXPCX	4	30	41	23	3	0	0	26	34	57
2014	EXPCX-02	6	36	39	16	3	0	0	19	42	31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	18	33	33	9	5	1	0	14	52	78
2020	EXPCX-02	20	33	33	8	4	2	0	13	54	49
2020	EXPCX-04	27	36	36	0	0	0	0	0	64	11
2019	EXPCX	17	28	26	18	8	1	1	27	46	72
2019	EXPCX-02	22	31	19	22	3	0	3	26	54	36
2019	EXPCX-03	17	25	25	8	17	8	0	27	45	12
2018	EXPCX	19	41	27	8	3	0	2	12	60	59
2018	EXPCX-02	20	47	20	10	3	0	0	13	67	30
2017	EXPCX	21	41	30	2	5	2	0	7	63	62
2017	EXPCX-02	27	36	29	0	3	4	0	3	66	30
2017	EXPCX-03	21	51	21	0	7	0	0	7	72	13
2014	EXPCX	24	28	35	7	5	0	0	12	53	57
2014	EXPCX-02	32	32	29	3	3	0	0	6	64	31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	1	18	25	43	13	1	0	56	19	80
2020	EXPCX-02	2	24	27	37	10	0	0	47	27	49
2020	EXPCX-04	0	9	27	45	18	0	0	64	9	11
2019	EXPCX	7	14	47	17	14	0	1	31	21	72
2019	EXPCX-02	11	11	50	17	8	0	3	26	23	36
2019	EXPCX-03	8	17	33	17	25	0	0	42	25	12
2018	EXPCX	14	20	37	24	3	0	2	28	34	59
2018	EXPCX-02	13	30	23	30	3	0	0	33	43	30
2017	EXPCX	3	21	47	19	8	2	0	27	24	62
2017	EXPCX-02	7	31	39	16	3	4	0	20	39	30
2017	EXPCX-03	0	7	49	30	14	0	0	44	7	13
2014	EXPCX	4	16	36	34	11	0	0	45	20	56
2014	EXPCX-02	6	23	35	32	3	0	0	36	29	31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	3	25	46	19	5	3	0	25	29	79
2020	EXPCX-02	2	25	52	17	4	0	0	21	27	48
2020	EXPCX-04	9	45	27	9	9	0	0	18	55	11
2019	EXPCX	8	18	50	15	8	0	0	24	26	72
2019	EXPCX-02	11	19	47	14	8	0	0	22	31	36
2019	EXPCX-03	0	8	50	25	17	0	0	42	8	12
2018	EXPCX	7	31	42	17	2	0	2	19	38	59
2018	EXPCX-02	7	30	50	13	0	0	0	13	37	30
2017	EXPCX	11	31	43	8	2	5	0	10	44	62
2017	EXPCX-02	16	27	47	7	0	4	0	7	44	30
2017	EXPCX-03	0	42	35	7	0	16	0	8	50	13
2014	EXPCX	14	23	53	5	5	0	0	10	37	57
2014	EXPCX-02	19	26	48	3	3	0	0	6	45	31

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	3	19	41	26	10	1	37	22	80
2020	EXPCX-02	2	18	45	22	12	0	35	20	49
2020	EXPCX-04	9	9	55	27	0	0	27	18	11
2019	EXPCX	8	31	36	17	8	0	25	39	72
2019	EXPCX-02	11	39	31	11	8	0	19	50	36
2019	EXPCX-03	0	25	42	17	17	0	33	25	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	23	43	9	18	5	1	1	68	23	79
2020	EXPCX-02	27	35	6	23	6	0	2	64	30	48
2020	EXPCX-04	0	55	27	9	9	0	0	55	18	11
2019	EXPCX	14	40	22	15	7	0	1	55	23	72
2019	EXPCX-02	11	44	19	17	6	0	3	57	23	36
2019	EXPCX-03	17	67	17	0	0	0	0	83	0	12

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	68	26	4	3	0	94	3	78
2020	EXPCX-02	67	24	4	4	0	92	4	49
2020	EXPCX-04	82	18	0	0	0	100	0	11
2019	EXPCX	68	28	1	3	0	96	3	72
2019	EXPCX-02	75	19	3	3	0	94	3	36
2019	EXPCX-03	67	33	0	0	0	100	0	12
2018	EXPCX	61	34	4	2	0	95	2	56
2018	EXPCX-02	52	41	3	3	0	93	3	29
2017	EXPCX	55	42	2	2	0	97	2	62
2017	EXPCX-02	59	34	3	3	0	93	3	30
2017	EXPCX-03	49	51	0	0	0	100	0	13
2014	EXPCX	60	33	5	0	2	95	0	57
2014	EXPCX-02	55	35	6	0	3	93	0	31

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	75	20	3	3	0	95	3	79
2020	EXPCX-02	69	23	4	4	0	92	4	48
2020	EXPCX-04	91	9	0	0	0	100	0	11
2019	EXPCX	61	35	0	4	0	96	4	72
2019	EXPCX-02	67	28	0	6	0	94	6	36
2019	EXPCX-03	58	42	0	0	0	100	0	12
2018	EXPCX	53	41	3	2	0	95	2	58
2018	EXPCX-02	47	47	3	3	0	93	3	30
2017	EXPCX	45	48	2	3	2	94	5	62
2017	EXPCX-02	43	47	4	7	0	90	7	30
2017	EXPCX-03	49	51	0	0	0	100	0	13
2014	EXPCX	61	35	0	3	0	97	3	57
2014	EXPCX-02	55	39	0	6	0	94	6	31

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	71	24	3	3	95	3	80
2020	EXPCX-02	67	27	4	2	94	2	49
2020	EXPCX-04	91	9	0	0	100	0	11
2019	EXPCX	57	40	3	0	97	0	72
2019	EXPCX-02	67	31	3	0	97	0	36
2019	EXPCX-03	67	33	0	0	100	0	12
2018	EXPCX	62	33	3	2	95	2	58
2018	EXPCX-02	63	33	3	0	97	0	30

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	59	32	6	1	1	92	1	79
2020	EXPCX-02	57	35	4	2	2	94	2	49
2020	EXPCX-04	60	30	10	0	0	90	0	10
2019	EXPCX	56	36	1	6	1	93	6	72
2019	EXPCX-02	64	33	3	0	0	97	0	36
2019	EXPCX-03	42	50	0	8	0	92	8	12
2018	EXPCX	69	29	2	0	0	98	0	59
2018	EXPCX-02	70	27	3	0	0	97	0	30
2017	EXPCX	54	32	8	7	0	85	7	62
2017	EXPCX-02	52	30	11	7	0	82	7	30
2017	EXPCX-03	35	51	7	7	0	86	7	13
2014	EXPCX	58	35	4	4	0	93	4	57
2014	EXPCX-02	51	39	3	6	0	90	6	31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	42	37	14	5	1	81	5	78
2020	EXPCX-02	43	41	12	4	0	84	4	49
2020	EXPCX-04	27	45	27	0	0	73	0	11
2019	EXPCX	58	35	4	1	1	94	1	72
2019	EXPCX-02	64	33	0	3	0	97	3	36
2019	EXPCX-03	67	33	0	0	0	100	0	12
2018	EXPCX	53	38	9	0	0	91	0	58
2018	EXPCX-02	50	43	7	0	0	93	0	30
2017	EXPCX	50	38	9	3	0	88	3	62
2017	EXPCX-02	40	43	13	4	0	83	4	30
2017	EXPCX-03	51	35	14	0	0	86	0	13
2014	EXPCX	65	28	2	4	2	95	4	57
2014	EXPCX-02	61	26	3	6	3	90	7	31

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	75	19	3	4	94	4	80
2020	EXPCX-02	69	24	2	4	94	4	49
2020	EXPCX-04	91	0	0	9	91	9	11
2019	EXPCX	72	25	1	1	97	1	72
2019	EXPCX-02	83	14	0	3	97	3	36
2019	EXPCX-03	67	25	8	0	92	0	12
2018	EXPCX	78	22	0	0	100	0	59
2018	EXPCX-02	83	17	0	0	100	0	30
2017	EXPCX	57	39	0	3	97	3	62
2017	EXPCX-02	56	41	0	3	97	3	30
2017	EXPCX-03	51	42	0	7	93	7	13
2014	EXPCX	72	25	0	4	96	4	57
2014	EXPCX-02	68	26	0	6	94	6	31

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	EXPCX	83	14	1	1	1	99	80
2020	EXPCX-02	80	16	2	0	2	98	49
2020	EXPCX-04	91	9	0	0	0	100	11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	39	38	19	3	3	78	3	80
2020	EXPCX-02	41	37	16	4	2	79	4	49
2020	EXPCX-04	27	36	36	0	0	64	0	11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	71	20	3	1	3	3	96	1	80
2020	EXPCX-02	69	20	4	0	2	4	96	0	49
2020	EXPCX-04	73	27	0	0	0	0	100	0	11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	48	38	8	3	0	1	4	89	3	80
2020	EXPCX-02	51	33	8	4	0	0	4	87	4	49
2020	EXPCX-04	36	36	9	0	0	9	9	89	0	11
2019	EXPCX	46	35	8	6	1	1	3	84	7	72
2019	EXPCX-02	50	39	3	3	3	0	3	91	6	36
2019	EXPCX-03	67	25	0	0	0	8	0	100	0	12
2018	EXPCX	38	47	12	3	0	0	0	84	3	58
2018	EXPCX-02	37	43	17	3	0	0	0	80	3	30
2017	EXPCX	38	46	9	3	0	2	2	87	3	62
2017	EXPCX-02	26	61	3	3	0	4	3	93	3	30
2017	EXPCX-03	49	37	14	0	0	0	0	86	0	13
2014	EXPCX	48	39	4	7	2	0	2	88	9	57
2014	EXPCX-02	32	52	3	9	3	0	0	84	13	31

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	68	27	1	4	0	0	0	95	4	79
2020	EXPCX-02	73	23	0	4	0	0	0	96	4	48
2020	EXPCX-04	45	45	9	0	0	0	0	91	0	11
2019	EXPCX	67	25	1	3	0	1	3	96	3	72
2019	EXPCX-02	67	31	0	3	0	0	0	97	3	36
2019	EXPCX-03	83	17	0	0	0	0	0	100	0	12
2018	EXPCX	71	24	5	0	0	0	0	95	0	59
2018	EXPCX-02	70	27	3	0	0	0	0	97	0	30
2017	EXPCX	71	23	3	3	0	0	0	93	3	60
2017	EXPCX-02	70	23	3	4	0	0	0	93	4	30
2017	EXPCX-03	86	7	0	7	0	0	0	93	7	13
2014	EXPCX	74	19	0	4	3	0	0	93	7	57
2014	EXPCX-02	71	19	0	6	3	0	0	90	10	31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	54	32	6	8	0	86	8	78
2020	EXPCX-02	54	31	6	8	0	85	8	48
2020	EXPCX-04	40	40	0	20	0	80	20	10
2019	EXPCX	50	39	7	3	1	90	3	72
2019	EXPCX-02	50	42	6	3	0	92	3	36
2019	EXPCX-03	67	25	8	0	0	92	0	12
2018	EXPCX	53	39	7	2	0	92	2	59
2018	EXPCX-02	57	33	10	0	0	90	0	30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	44	23	13	3	1	5	13	80	5	80
2020	EXPCX-02	47	20	16	4	0	4	8	77	5	49
2020	EXPCX-04	27	18	18	0	0	0	36	71	0	11
2019	EXPCX	38	19	10	10	0	6	18	75	13	72
2019	EXPCX-02	33	22	11	11	0	6	17	71	14	36
2019	EXPCX-03	50	8	8	0	0	8	25	88	0	12
2018	EXPCX	40	28	16	7	2	2	7	74	9	58
2018	EXPCX-02	31	28	14	10	0	3	14	71	13	29
2017	EXPCX	35	19	19	11	0	4	11	64	13	60
2017	EXPCX-02	36	20	20	10	0	8	7	65	11	30
2017	EXPCX-03	45	7	21	14	0	0	14	60	16	13
2014	EXPCX	37	18	12	3	4	4	23	74	9	57
2014	EXPCX-02	29	23	19	3	6	6	13	64	12	31

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	35	49	1	11	4	84	15	80
2020	EXPCX-02	33	53	0	12	2	86	14	49
2020	EXPCX-04	45	27	9	9	9	73	18	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	35	40	6	16	3	75	19	80
2020	EXPCX-02	39	35	8	16	2	73	18	49
2020	EXPCX-04	18	55	0	18	9	73	27	11
2019	EXPCX	71	21	3	6	0	92	6	72
2019	EXPCX-02	72	17	3	8	0	89	8	36
2019	EXPCX-03	75	17	8	0	0	92	0	12
2017	EXPCX	63	24	3	10	0	87	10	62
2017	EXPCX-02	57	29	3	10	0	86	10	30
2017	EXPCX-03	70	23	0	7	0	93	7	13
2014	EXPCX	60	31	2	5	2	91	7	57
2014	EXPCX-02	52	39	0	9	0	91	9	31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	61	30	6	1	1	91	3	79
2020	EXPCX-02	63	31	4	0	2	94	2	48
2020	EXPCX-04	64	18	9	9	0	82	9	11
2019	EXPCX	63	35	1	1	0	97	1	72
2019	EXPCX-02	58	36	3	3	0	94	3	36
2019	EXPCX-03	75	25	0	0	0	100	0	12
2017	EXPCX	67	33	0	0	0	100	0	61
2017	EXPCX-02	62	38	0	0	0	100	0	29
2017	EXPCX-03	79	21	0	0	0	100	0	13
2014	EXPCX	65	30	4	2	0	95	2	57
2014	EXPCX-02	64	29	6	0	0	94	0	31

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	75	21	3	0	1	0	96	1	80
2020	EXPCX-02	76	22	0	0	2	0	98	2	49
2020	EXPCX-04	100	0	0	0	0	0	100	0	11
2017	EXPCX	80	16	5	0	0	0	95	0	62
2017	EXPCX-02	77	17	7	0	0	0	93	0	30
2017	EXPCX-03	86	14	0	0	0	0	100	0	13
2014	EXPCX	73	21	2	2	0	2	96	2	57
2014	EXPCX-02	68	26	3	0	0	3	97	0	31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	55	26	13	0	3	1	3	84	3	80
2020	EXPCX-02	57	33	6	0	2	0	2	92	2	49
2020	EXPCX-04	64	9	27	0	0	0	0	73	0	11
2019	EXPCX	47	32	14	3	1	0	3	81	4	72
2019	EXPCX-02	58	19	17	3	3	0	0	78	6	36
2019	EXPCX-03	42	58	0	0	0	0	0	100	0	12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EXPCX	8	93	80

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	38	28	6	6	3	13	8	81	11	80
2020	EXPCX-02	41	22	6	10	2	10	8	78	15	49
2020	EXPCX-04	18	45	9	0	9	9	9	78	11	11
2019	EXPCX	32	39	13	6	1	3	7	78	8	72
2019	EXPCX-02	36	39	8	6	3	0	8	82	9	36
2019	EXPCX-03	42	25	25	0	0	0	8	73	0	12
2018	EXPCX	42	36	12	5	2	3	0	81	7	59
2018	EXPCX-02	37	40	10	7	3	3	0	79	10	30
2017	EXPCX	35	34	11	8	0	11	0	79	9	62
2017	EXPCX-02	29	40	17	3	0	11	0	78	4	30
2017	EXPCX-03	45	28	14	14	0	0	0	72	14	13
2014	EXPCX	43	29	9	4	0	14	2	85	4	56
2014	EXPCX-02	37	26	10	3	0	20	3	82	4	30

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	54	29	11	5	0	1	0	84	5	80
2020	EXPCX-02	55	24	12	6	0	2	0	81	6	49
2020	EXPCX-04	27	55	9	9	0	0	0	82	9	11
2019	EXPCX	50	36	8	3	1	0	1	87	4	72
2019	EXPCX-02	47	36	8	3	3	0	3	86	6	36
2019	EXPCX-03	67	33	0	0	0	0	0	100	0	12
2018	EXPCX	51	37	7	3	0	2	0	90	3	59
2018	EXPCX-02	53	30	7	7	0	3	0	86	7	30
2017	EXPCX	46	34	13	3	0	4	0	84	3	62
2017	EXPCX-02	42	40	7	3	0	8	0	89	4	30
2017	EXPCX-03	51	28	21	0	0	0	0	79	0	13
2014	EXPCX	58	33	4	2	0	4	0	95	2	57
2014	EXPCX-02	52	35	3	3	0	6	0	93	3	31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EXPCX	0	100	57
2018	EXPCX-02	0	100	29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	35	25	16	1	16	6	77	2	80
2020	EXPCX-02	33	24	16	2	16	8	76	3	49
2020	EXPCX-04	36	18	27	0	18	0	67	0	11
2019	EXPCX	33	32	7	3	13	13	87	4	72
2019	EXPCX-02	31	31	6	6	19	8	85	8	36
2019	EXPCX-03	50	25	8	0	8	8	90	0	12
2018	EXPCX	44	31	14	2	8	2	83	2	59
2018	EXPCX-02	43	30	17	3	7	0	79	4	30
2017	EXPCX	40	25	16	2	16	2	79	2	62
2017	EXPCX-02	42	20	20	0	18	0	76	0	30
2017	EXPCX-03	28	44	21	0	7	0	78	0	13
2014	EXPCX	49	21	11	0	16	3	87	0	57
2014	EXPCX-02	42	19	10	0	26	3	86	0	31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	50	31	15	1	3	0	83	1	80
2020	EXPCX-02	51	31	12	2	4	0	85	2	49
2020	EXPCX-04	36	27	36	0	0	0	64	0	11
2019	EXPCX	53	36	3	6	1	1	91	6	72
2019	EXPCX-02	53	33	3	8	0	3	89	9	36
2019	EXPCX-03	75	25	0	0	0	0	100	0	12
2018	EXPCX	49	37	10	2	2	0	88	2	59
2018	EXPCX-02	50	40	3	3	3	0	93	3	30
2017	EXPCX	49	32	13	3	4	0	83	4	62
2017	EXPCX-02	49	30	13	4	4	0	82	4	30
2017	EXPCX-03	42	44	14	0	0	0	86	0	13
2014	EXPCX	63	25	9	0	4	0	91	0	57
2014	EXPCX-02	61	26	6	0	6	0	93	0	31

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EXPCX	5	95	80
2020	EXPCX-02	0	100	49
2020	EXPCX-04	9	91	11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EXPCX	1	99	80
2020	EXPCX-02	0	100	49
2020	EXPCX-04	9	91	11
2019	EXPCX	10	90	72
2019	EXPCX-02	8	92	36
2019	EXPCX-03	8	92	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	71	19	4	1	1	1	3	94	3	80
2020	EXPCX-02	63	24	4	2	0	2	4	93	2	49
2020	EXPCX-04	91	9	0	0	0	0	0	100	0	11

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	46	39	5	6	3	1	86	9	80
2020	EXPCX-02	47	39	4	8	2	0	86	10	49
2020	EXPCX-04	27	64	9	0	0	0	91	0	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	28	55	11	6	83	6	80
2020	EXPCX-02	24	63	6	6	88	6	49
2020	EXPCX-04	36	36	9	18	73	18	11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	29	43	13	11	4	72	15	79
2020	EXPCX-02	27	50	4	17	2	77	19	48
2020	EXPCX-04	27	27	36	9	0	55	9	11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	41	43	8	8	1	84	9	80
2020	EXPCX-02	43	41	4	10	2	84	12	49
2020	EXPCX-04	36	45	18	0	0	82	0	11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	58	31	9	1	1	90	1	80
2020	EXPCX-02	59	31	8	2	0	90	2	49
2020	EXPCX-04	45	36	9	0	9	90	0	11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	79	15	5	1	94	1	80
2020	EXPCX-02	86	10	2	2	96	2	49
2020	EXPCX-04	73	27	0	0	100	0	11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	65	28	5	3	93	3	80
2020	EXPCX-02	71	24	4	0	96	0	49
2020	EXPCX-04	45	55	0	0	100	0	11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	75	16	3	4	1	1	92	5	80
2020	EXPCX-02	78	14	2	2	2	2	94	4	49
2020	EXPCX-04	73	18	9	0	0	0	91	0	11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	75	20	1	3	1	95	4	80
2020	EXPCX-02	76	18	2	2	2	94	4	49
2020	EXPCX-04	64	36	0	0	0	100	0	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EXPCX	99	1	76
2020	EXPCX-02	100	0	49
2020	EXPCX-04	100	0	10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	17	37	21	20	4	55	24	75
2020	EXPCX-02	14	43	18	18	6	57	24	49
2020	EXPCX-04	10	30	50	10	0	40	10	10

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	52	33	9	4	1	1	86	5	79
2020	EXPCX-02	57	33	6	4	0	0	90	4	49
2020	EXPCX-04	18	64	9	9	0	0	82	9	11
2019	EXPCX	39	49	7	4	0	1	88	4	70
2019	EXPCX-02	39	56	6	0	0	0	94	0	36
2019	EXPCX-03	45	45	0	9	0	0	91	9	11
2018	EXPCX	31	56	5	7	2	0	86	8	59
2018	EXPCX-02	30	53	7	7	3	0	83	10	30
2017	EXPCX	40	35	13	9	2	2	76	11	62
2017	EXPCX-02	40	37	13	7	3	0	76	10	30
2017	EXPCX-03	35	35	16	7	0	7	75	7	13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	59	26	1	9	4	1	86	13	80
2020	EXPCX-02	55	29	2	8	4	2	85	13	49
2020	EXPCX-04	45	36	0	18	0	0	82	18	11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	69	20	3	6	1	1	90	8	80
2020	EXPCX-02	67	22	0	8	0	2	92	8	49
2020	EXPCX-04	45	36	9	9	0	0	82	9	11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	50	31	10	8	1	81	9	80
2020	EXPCX-02	49	27	12	12	0	76	12	49
2020	EXPCX-04	45	45	9	0	0	91	0	11
2019	EXPCX	31	47	8	13	1	78	14	72
2019	EXPCX-02	36	44	8	8	3	81	11	36
2019	EXPCX-03	33	42	8	17	0	75	17	12
2018	EXPCX	29	56	7	8	0	85	8	59
2018	EXPCX-02	30	53	3	13	0	83	13	30
2017	EXPCX	29	41	9	19	2	70	21	62
2017	EXPCX-02	20	49	13	14	3	69	18	30
2017	EXPCX-03	44	15	7	35	0	58	35	13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	22	55	5	17	0	78	17	76
2020	EXPCX-02	24	51	4	20	0	76	20	49
2020	EXPCX-04	20	70	10	0	0	90	0	10
2019	EXPCX	16	67	6	10	2	83	11	63
2019	EXPCX-02	14	69	6	11	0	83	11	36

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	53	33	9	4	1	1	86	5	80
2020	EXPCX-02	49	39	8	2	2	0	88	4	49
2020	EXPCX-04	64	18	9	0	0	9	90	0	11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	37	46	13	0	3	1	84	3	78
2020	EXPCX-02	42	42	13	0	4	0	83	4	48
2020	EXPCX-04	27	55	9	0	0	9	90	0	11
2019	EXPCX	14	43	13	18	13	0	57	31	72
2019	EXPCX-02	14	36	17	22	11	0	50	33	36
2019	EXPCX-03	17	42	8	8	25	0	58	33	12
2018	EXPCX	17	25	25	14	19	0	42	32	59
2018	EXPCX-02	23	23	23	7	23	0	47	30	30
2017	EXPCX	23	23	22	14	18	0	46	32	62
2017	EXPCX-02	16	16	30	14	24	0	33	38	30
2017	EXPCX-03	14	44	21	14	7	0	58	21	13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	1	20	24	38	18	21	55	80
2020	EXPCX-02	2	12	20	45	20	14	65	49
2020	EXPCX-04	0	9	36	27	27	9	55	11
2019	EXPCX	8	22	33	25	11	31	36	72
2019	EXPCX-02	0	17	39	28	17	17	44	36
2019	EXPCX-03	8	17	33	25	17	25	42	12
2018	EXPCX	3	14	41	27	15	17	42	59
2018	EXPCX-02	0	13	40	33	13	13	47	30
2017	EXPCX	12	13	21	31	24	24	55	62
2017	EXPCX-02	3	3	23	40	30	7	70	30
2017	EXPCX-03	23	21	7	35	14	45	49	13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	9	31	35	10	15	0	40	25	80
2020	EXPCX-02	8	29	35	10	18	0	37	29	49
2020	EXPCX-04	0	18	45	18	18	0	18	36	11
2019	EXPCX	18	34	37	8	3	0	52	11	71
2019	EXPCX-02	6	34	46	9	6	0	40	14	35
2019	EXPCX-03	25	33	33	8	0	0	58	8	12
2018	EXPCX	7	41	34	10	7	2	48	17	59
2018	EXPCX-02	3	40	37	7	10	3	45	17	30
2017	EXPCX	9	19	29	24	19	0	29	43	62
2017	EXPCX-02	3	10	36	24	27	0	13	51	30
2017	EXPCX-03	7	45	14	21	14	0	51	35	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	6	27	16	25	25	33	51	79
2020	EXPCX-02	2	27	14	29	29	29	57	49
2020	EXPCX-04	0	40	0	10	50	40	60	10
2019	EXPCX	17	18	29	21	15	35	36	72
2019	EXPCX-02	8	14	36	25	17	22	42	36
2019	EXPCX-03	25	17	17	17	25	42	42	12
2018	EXPCX	7	12	31	36	15	19	51	59
2018	EXPCX-02	7	7	27	47	13	13	60	30
2017	EXPCX	3	18	25	32	22	21	54	62
2017	EXPCX-02	3	13	20	40	24	16	64	30
2017	EXPCX-03	0	30	21	28	21	30	49	13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	11	34	20	19	16	0	45	35	80
2020	EXPCX-02	10	31	27	16	16	0	41	33	49
2020	EXPCX-04	0	36	9	27	27	0	36	55	11
2019	EXPCX	18	32	28	15	7	0	50	22	72
2019	EXPCX-02	8	36	25	22	8	0	44	31	36
2019	EXPCX-03	25	8	42	8	17	0	33	25	12
2018	EXPCX	9	31	33	17	10	0	40	28	58
2018	EXPCX-02	7	33	37	13	10	0	40	23	30
2017	EXPCX	16	27	24	14	15	3	44	31	62
2017	EXPCX-02	10	26	30	17	16	0	36	33	30
2017	EXPCX-03	23	28	14	21	14	0	51	35	13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	8	35	25	18	15	43	33	80
2020	EXPCX-02	6	35	27	16	16	41	33	49
2020	EXPCX-04	0	27	36	9	27	27	36	11
2019	EXPCX	17	31	31	11	11	47	22	72
2019	EXPCX-02	8	33	31	14	14	42	28	36
2019	EXPCX-03	17	25	25	8	25	42	33	12
2018	EXPCX	7	32	31	17	14	39	31	59
2018	EXPCX-02	3	27	40	17	13	30	30	30
2017	EXPCX	11	32	22	22	13	43	34	61
2017	EXPCX-02	7	29	23	25	16	36	41	30
2017	EXPCX-03	0	48	22	15	15	48	30	12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	36	30	20	6	6	1	67	13	80
2020	EXPCX-02	41	29	16	6	8	0	69	14	49
2020	EXPCX-04	9	36	36	9	9	0	45	18	11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	38	42	11	8	0	0	1	81	8	79
2020	EXPCX-02	38	38	15	10	0	0	0	75	10	48
2020	EXPCX-04	18	55	9	9	0	0	9	80	10	11
2019	EXPCX	35	38	18	7	1	1	0	73	8	72
2019	EXPCX-02	31	36	19	14	0	0	0	67	14	36
2019	EXPCX-03	58	33	8	0	0	0	0	92	0	12
2018	EXPCX	31	51	17	2	0	0	0	81	2	59
2018	EXPCX-02	30	47	20	3	0	0	0	77	3	30
2017	EXPCX	31	35	29	5	0	0	0	66	5	61
2017	EXPCX-02	27	33	37	3	0	0	0	60	3	30
2017	EXPCX-03	32	30	30	7	0	0	0	63	7	12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	28	35	24	10	4	0	63	14	80
2020	EXPCX-02	22	37	22	12	6	0	59	18	49
2020	EXPCX-04	27	18	45	9	0	0	45	9	11
2019	EXPCX	24	38	29	6	3	1	62	8	72
2019	EXPCX-02	19	36	33	8	3	0	56	11	36
2019	EXPCX-03	42	33	25	0	0	0	75	0	12
2018	EXPCX	21	43	26	10	0	0	64	10	58
2018	EXPCX-02	13	50	23	13	0	0	63	13	30
2017	EXPCX	18	32	27	19	3	0	50	22	61
2017	EXPCX-02	10	37	27	20	7	0	47	27	30
2017	EXPCX-03	25	23	22	30	0	0	48	30	12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	46	35	10	8	1	81	9	80
2020	EXPCX-02	45	31	14	8	2	76	10	49
2020	EXPCX-04	45	45	0	9	0	91	9	11
2019	EXPCX	50	31	13	6	1	81	7	72
2019	EXPCX-02	44	36	14	6	0	81	6	36
2019	EXPCX-03	67	33	0	0	0	100	0	12
2018	EXPCX	37	34	22	7	0	71	7	59
2018	EXPCX-02	43	37	13	7	0	80	7	30
2017	EXPCX	29	37	25	8	0	67	8	61
2017	EXPCX-02	26	37	30	7	0	63	7	30
2017	EXPCX-03	32	30	22	15	0	63	15	12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	60	29	5	4	1	90	5	78
2020	EXPCX-02	56	31	8	4	0	88	4	48
2020	EXPCX-04	64	27	0	0	9	91	9	11
2019	EXPCX	54	26	10	10	0	81	10	72
2019	EXPCX-02	53	28	11	8	0	81	8	36
2019	EXPCX-03	75	8	0	17	0	83	17	12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	16	31	35	15	3	48	18	80
2020	EXPCX-02	18	31	35	12	4	49	16	49
2020	EXPCX-04	0	45	36	18	0	45	18	11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	13	39	29	16	3	52	19	79
2020	EXPCX-02	10	35	29	23	2	46	25	48
2020	EXPCX-04	27	36	27	0	9	64	9	11
2019	EXPCX	26	31	29	10	4	57	14	72
2019	EXPCX-02	19	28	33	14	6	47	19	36
2019	EXPCX-03	33	17	42	8	0	50	8	12
2018	EXPCX	27	24	29	19	2	51	20	59
2018	EXPCX-02	20	33	27	20	0	53	20	30
2017	EXPCX	16	36	26	14	8	52	22	61
2017	EXPCX-02	10	34	24	16	16	44	33	30
2017	EXPCX-03	15	40	30	15	0	55	15	12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	51	32	12	5	0	83	5	78
2020	EXPCX-02	60	28	9	4	0	87	4	47
2020	EXPCX-04	36	45	0	18	0	82	18	11
2019	EXPCX	82	14	3	0	1	96	1	71
2019	EXPCX-02	83	14	0	0	3	97	3	36
2019	EXPCX-03	75	17	8	0	0	92	0	12
2018	EXPCX	64	25	5	3	2	90	5	59
2018	EXPCX-02	63	23	7	3	3	87	7	30
2017	EXPCX	71	26	3	0	0	97	0	62
2017	EXPCX-02	76	16	7	0	0	93	0	30
2017	EXPCX-03	63	37	0	0	0	100	0	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	34	38	18	6	4	72	10	79
2020	EXPCX-02	40	31	21	8	0	71	8	48
2020	EXPCX-04	27	36	18	9	9	64	18	11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	92	4	1	0	3	99	0	78
2020	EXPCX-02	91	2	2	0	4	98	0	47
2020	EXPCX-04	100	0	0	0	0	100	0	11
2019	EXPCX	94	1	0	1	3	99	1	72
2019	EXPCX-02	89	3	0	3	6	97	3	36
2019	EXPCX-03	100	0	0	0	0	100	0	12
2018	EXPCX	93	3	0	0	3	100	0	59
2018	EXPCX-02	93	3	0	0	3	100	0	30

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	88	9	0	0	1	1	99	1	78
2020	EXPCX-02	89	6	0	0	2	2	98	2	47
2020	EXPCX-04	91	9	0	0	0	0	100	0	11
2019	EXPCX	85	11	3	1	0	0	96	1	72
2019	EXPCX-02	83	11	3	3	0	0	94	3	36
2019	EXPCX-03	92	8	0	0	0	0	100	0	12
2018	EXPCX	86	9	2	0	2	2	96	2	58
2018	EXPCX-02	83	13	0	0	3	0	97	3	30
2017	EXPCX	89	6	3	2	0	0	95	2	62
2017	EXPCX-02	87	7	7	0	0	0	93	0	30
2017	EXPCX-03	100	0	0	0	0	0	100	0	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	74	22	4	0	0	96	0	78
2020	EXPCX-02	79	17	4	0	0	96	0	47
2020	EXPCX-04	73	18	9	0	0	91	0	11
2019	EXPCX	63	26	11	0	0	89	0	72
2019	EXPCX-02	69	22	8	0	0	92	0	36
2019	EXPCX-03	75	17	8	0	0	92	0	12
2018	EXPCX	64	31	3	2	0	95	2	59
2018	EXPCX-02	67	33	0	0	0	100	0	30
2017	EXPCX	53	35	11	0	2	87	2	62
2017	EXPCX-02	50	36	10	0	3	86	3	30
2017	EXPCX-03	58	42	0	0	0	100	0	13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	81	12	4	3	1	92	4	78
2020	EXPCX-02	83	6	4	4	2	89	6	47
2020	EXPCX-04	73	18	9	0	0	91	0	11
2019	EXPCX	69	18	8	1	3	88	4	72
2019	EXPCX-02	75	8	14	3	0	83	3	36
2019	EXPCX-03	67	33	0	0	0	100	0	12
2018	EXPCX	74	17	5	3	0	91	3	58
2018	EXPCX-02	79	14	3	3	0	93	3	29
2017	EXPCX	67	22	5	2	5	89	6	62
2017	EXPCX-02	76	15	3	0	7	90	7	30
2017	EXPCX-03	51	35	14	0	0	86	0	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	52	25	14	6	1	1	78	8	79
2020	EXPCX-02	48	25	15	10	2	0	73	13	48
2020	EXPCX-04	64	27	0	0	0	9	100	0	11
2019	EXPCX	49	22	21	4	3	1	72	7	72
2019	EXPCX-02	36	25	28	8	3	0	61	11	36
2019	EXPCX-03	58	25	17	0	0	0	83	0	12
2018	EXPCX	34	42	19	3	2	0	76	5	59
2018	EXPCX-02	27	47	20	3	3	0	73	7	30
2017	EXPCX	35	40	19	6	0	0	75	6	62
2017	EXPCX-02	26	37	26	10	0	0	64	10	30
2017	EXPCX-03	44	49	7	0	0	0	93	0	13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	58	24	14	4	1	81	5	80
2020	EXPCX-02	59	20	14	4	2	80	6	49
2020	EXPCX-04	64	18	18	0	0	82	0	11
2019	EXPCX	65	24	8	1	1	89	3	72
2019	EXPCX-02	56	25	14	3	3	81	6	36
2019	EXPCX-03	75	25	0	0	0	100	0	12
2018	EXPCX	39	34	22	3	2	73	5	59
2018	EXPCX-02	33	33	27	3	3	67	7	30
2017	EXPCX	49	36	13	2	0	85	2	62
2017	EXPCX-02	36	40	24	0	0	76	0	30
2017	EXPCX-03	86	14	0	0	0	100	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	90	8	3	0	0	0	97	0	79
2020	EXPCX-02	92	6	2	0	0	0	98	0	48
2020	EXPCX-04	91	9	0	0	0	0	100	0	11
2019	EXPCX	74	15	8	1	1	0	89	3	72
2019	EXPCX-02	67	19	14	0	0	0	86	0	36
2019	EXPCX-03	92	8	0	0	0	0	100	0	12
2018	EXPCX	90	7	0	3	0	0	97	3	59
2018	EXPCX-02	93	3	0	3	0	0	97	3	30
2017	EXPCX	69	25	3	0	2	2	95	2	62
2017	EXPCX-02	67	23	3	0	3	3	93	3	30
2017	EXPCX-03	79	21	0	0	0	0	100	0	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	50	35	11	3	1	0	85	4	80
2020	EXPCX-02	49	31	16	2	2	0	80	4	49
2020	EXPCX-04	55	45	0	0	0	0	100	0	11
2019	EXPCX	71	17	10	0	3	0	88	3	72
2019	EXPCX-02	69	19	8	0	3	0	89	3	36
2019	EXPCX-03	75	8	8	0	8	0	83	8	12
2018	EXPCX	61	29	7	2	0	2	91	2	59
2018	EXPCX-02	67	20	10	0	0	3	90	0	30
2017	EXPCX	58	23	13	5	2	0	81	6	62
2017	EXPCX-02	64	23	13	0	0	0	87	0	30
2017	EXPCX-03	44	35	7	7	7	0	79	14	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	23	51	21	5	74	5	80
2020	EXPCX-02	24	55	16	4	80	4	49
2020	EXPCX-04	27	27	36	9	55	9	11

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	8	30	40	19	4	38	23	80
2020	EXPCX-02	6	31	39	20	4	37	24	49
2020	EXPCX-04	9	27	27	27	9	36	36	11
2019	EXPCX	4	43	33	18	1	47	19	72
2019	EXPCX-02	6	39	39	17	0	44	17	36
2019	EXPCX-03	8	50	8	25	8	58	33	12
2018	EXPCX	0	26	57	17	0	26	17	58
2018	EXPCX-02	0	24	55	21	0	24	21	29
2017	EXPCX	16	9	38	27	9	26	36	62
2017	EXPCX-02	0	3	50	37	10	3	47	30
2017	EXPCX-03	23	28	21	14	14	51	28	13

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	13	28	39	18	4	21	40	80
2020	EXPCX-02	12	29	37	18	4	22	41	49
2020	EXPCX-04	36	18	27	9	9	18	55	11
2019	EXPCX	7	21	47	17	7	24	29	70
2019	EXPCX-02	11	22	44	17	6	22	33	36
2019	EXPCX-03	9	18	36	27	9	36	27	11
2018	EXPCX	3	25	54	17	0	17	29	59
2018	EXPCX-02	7	23	50	20	0	20	30	30
2017	EXPCX	5	29	51	8	8	16	33	62
2017	EXPCX-02	3	41	49	7	0	7	44	30
2017	EXPCX-03	7	21	51	21	0	21	28	13

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	34	53	14	61	39	80
2020	EXPCX-02	33	51	16	61	39	49
2020	EXPCX-04	36	55	9	60	40	11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EXPCX	52	48	27
2020	EXPCX-02	50	50	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	65	18	8	1	1	8	89	3	80
2020	EXPCX-02	71	14	2	0	2	10	95	2	49
2020	EXPCX-04	45	27	18	0	0	9	80	0	11
2019	EXPCX	58	24	7	4	1	6	87	6	71
2019	EXPCX-02	58	25	6	3	3	6	88	6	36
2019	EXPCX-03	64	18	18	0	0	0	82	0	11
2018	EXPCX	56	15	9	4	2	15	83	6	55
2018	EXPCX-02	67	15	4	0	4	11	92	4	27

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	19	26	22	15	7	4	7	50	25	27
2020	EXPCX-02	31	6	19	19	13	6	6	43	36	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EXPCX	4	15	15	33	19	7	7	22	61	27
2020	EXPCX-02	6	6	13	25	31	13	6	15	69	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - EXPCX

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.