2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

Top of page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	39	10	7	3	0	0	81	9	2555
2020	EN-02	40	39	13	6	2	0	0	79	9	200
2020	EN-03	39	41	10	7	2	0	0	80	10	402
2020	EN-04	41	39	10	6	3	0	0	80	10	1049
2020	EN-05	41	41	9	7	3	0	0	81	10	695
2019	EN	37	41	11	7	4	0	0	78	11	2379
2019	EN-01	40	48	13	0	0	0	0	87	0	15
2019	EN-02	34	47	11	5	3	1	0	81	8	191
2019	EN-03	36	43	10	8	4	0	0	79	11	380
2019	EN-04	35	39	14	8	4	0	0	74	12	959
2019	EN-05	36	42	11	6	5	0	0	78	11	616
2019	EN-06	49	42	3	4	2	0	0	91	5	179
2018	EN	36	42	11	8	3	0	0	78	11	2051
2018	EN-02	31	49	11	7	1	1	1	81	8	152
2018	EN-03	37	40	12	7	4	0	0	77	11	322
2018	EN-04	32	44	11	9	4	0	0	76	13	859
2018	EN-05	38	42	11	7	2	0	0	80	9	535
2017	EN	35	46	9	6	3	0	0	82	9	2207
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	32	46	16	3	3	0	0	77	6	146
2017	EN-03	39	48	7	4	2	0	0	87	6	360
2017	EN-04	31	49	10	7	4	0	0	80	10	924
2017	EN-05	37	44	10	6	4	0	0	80	10	579
2017	EN-06	52	36	5	6	1	0	0	88	7	151
2014	EN	29	45	11	10	5	0	0	74	15	2241
2014	EN-02	24	52	15	6	3	0	0	75	9	105
2014	EN-03	31	42	14	10	3	0	0	72	14	379
2014	EN-04	26	45	13	11	6	0	0	71	16	971
2014	EN-05	33	44	9	9	5	0	0	77	14	576
2014	EN-06	38	47	7	5	2	0	0	85	8	167

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	37	11	8	4	0	77	12	2541
2020	EN-02	39	40	13	6	2	0	79	8	199
2020	EN-03	38	34	12	11	4	0	73	16	400
2020	EN-04	38	38	12	8	4	0	76	12	1042
2020	EN-05	40	39	10	8	4	0	78	11	689
2019	EN	34	38	13	9	6	0	72	15	2370
2019	EN-01	53	40	0	6	0	0	94	6	15
2019	EN-02	42	35	12	7	3	1	77	10	191
2019	EN-03	30	39	15	10	5	0	70	15	376
2019	EN-04	31	40	13	9	7	0	70	17	959
2019	EN-05	35	39	13	7	6	0	73	13	612
2019	EN-06	46	31	12	9	2	0	77	10	178
2018	EN	32	40	14	9	5	0	72	14	2062
2018	EN-02	31	48	9	10	1	0	79	12	152
2018	EN-03	32	39	16	7	6	0	71	13	325
2018	EN-04	27	41	15	9	7	0	69	16	862
2018	EN-05	34	40	13	8	4	0	74	12	539
2017	EN	31	42	12	9	6	0	73	15	2207
2017	EN-01	55	45	0	0	0	0	100	0	11
2017	EN-02	28	47	13	10	1	1	76	11	146
2017	EN-03	32	42	12	7	6	0	75	13	360
2017	EN-04	26	45	13	9	7	0	71	16	924
2017	EN-05	33	38	12	10	6	0	71	16	580
2017	EN-06	48	34	8	7	4	0	82	10	150

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	55	32	8	3	1	88	4	2541
2020	EN-02	48	34	12	6	1	82	6	199
2020	EN-03	54	34	7	4	1	88	5	398
2020	EN-04	55	32	9	2	2	87	4	1043
2020	EN-05	56	34	7	3	1	90	3	690
2019	EN	52	34	10	2	2	86	4	2367
2019	EN-01	60	34	0	6	0	94	6	15
2019	EN-02	48	35	10	5	3	82	8	191
2019	EN-03	45	38	13	2	2	83	3	375
2019	EN-04	50	34	11	2	2	84	4	957
2019	EN-05	55	33	9	2	2	87	4	611
2019	EN-06	68	27	3	2	1	95	2	179
2018	EN	52	34	9	3	1	86	5	2053
2018	EN-02	43	39	12	4	1	82	5	150
2018	EN-03	52	37	6	3	2	88	6	324
2018	EN-04	49	34	11	4	2	83	5	860
2018	EN-05	55	34	8	3	0	89	3	536
2017	EN	52	36	8	2	1	89	3	2200
2017	EN-01	74	26	0	0	0	100	0	11
2017	EN-02	36	47	14	2	1	82	3	146
2017	EN-03	54	38	6	1	0	93	1	360
2017	EN-04	49	38	9	2	1	87	3	920
2017	EN-05	55	34	7	3	1	90	4	577
2017	EN-06	73	20	5	1	0	93	1	150
2014	EN	55	32	8	3	1	88	5	2237
2014	EN-02	48	37	10	5	1	85	6	104
2014	EN-03	52	34	8	4	1	86	5	379
2014	EN-04	52	34	9	3	1	86	5	970
2014	EN-05	63	27	5	3	2	90	5	575
2014	EN-06	64	28	4	2	1	92	3	166

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	37	10	5	2	84	6	2556
2020	EN-02	46	40	8	7	0	86	7	201
2020	EN-03	48	37	10	4	1	85	5	402
2020	EN-04	46	38	9	5	2	84	7	1048
2020	EN-05	46	36	11	5	2	82	7	694
2019	EN	42	41	10	5	2	83	7	2381
2019	EN-01	47	40	13	0	0	87	0	15
2019	EN-02	52	34	9	3	3	86	5	191
2019	EN-03	41	43	10	5	2	83	7	380
2019	EN-04	39	44	10	5	2	82	7	960
2019	EN-05	40	42	10	4	3	83	7	617
2019	EN-06	58	31	6	3	1	89	5	179
2018	EN	41	41	11	5	2	82	7	2064
2018	EN-02	44	40	13	3	1	84	4	152
2018	EN-03	43	38	11	5	2	82	8	325
2018	EN-04	37	44	12	5	3	81	8	864
2018	EN-05	42	39	11	5	2	82	7	540
2017	EN	40	43	10	5	2	83	7	2198
2017	EN-01	73	27	0	0	0	100	0	11
2017	EN-02	38	45	10	5	1	83	7	146
2017	EN-03	45	45	6	3	2	90	4	360
2017	EN-04	36	45	10	6	2	81	8	917
2017	EN-05	41	40	12	5	2	81	7	577
2017	EN-06	52	33	7	6	2	85	8	151
2014	EN	37	42	11	7	3	79	10	2238
2014	EN-02	34	48	9	6	2	82	8	105
2014	EN-03	37	41	11	9	2	78	11	378
2014	EN-04	34	42	13	8	4	75	11	969
2014	EN-05	40	40	9	7	3	80	10	576
2014	EN-06	45	43	7	3	2	89	5	167

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	32	14	6	3	0	78	8	2541
2020	EN-02	53	29	13	4	1	0	82	5	198
2020	EN-03	48	29	15	5	2	0	78	7	402
2020	EN-04	44	33	13	6	3	0	78	9	1046
2020	EN-05	43	33	14	6	3	0	76	9	688
2019	EN	38	35	15	7	5	0	73	12	2367
2019	EN-01	64	29	7	0	0	0	93	0	14
2019	EN-02	53	33	8	5	1	0	86	6	191
2019	EN-03	39	35	13	8	4	0	75	12	375
2019	EN-04	36	34	17	7	5	1	71	12	955
2019	EN-05	33	36	17	8	6	0	69	14	614
2019	EN-06	44	32	17	5	3	0	76	8	179
2018	EN	37	36	16	7	4	1	73	11	2061
2018	EN-02	51	30	14	3	1	1	82	4	154
2018	EN-03	41	32	14	9	4	0	74	13	325
2018	EN-04	32	38	17	7	5	1	71	12	858
2018	EN-05	33	37	18	7	4	0	71	11	540
2017	EN	36	34	17	7	5	1	71	12	2204
2017	EN-01	73	18	9	0	0	0	91	0	11
2017	EN-02	38	34	21	6	1	1	72	7	145
2017	EN-03	40	33	15	7	3	1	74	11	358
2017	EN-04	32	36	18	8	6	1	68	14	926
2017	EN-05	37	33	17	7	5	1	71	12	577
2017	EN-06	47	29	11	8	4	0	77	12	151
2014	EN	26	39	18	10	7	0	65	17	2239
2014	EN-02	28	33	27	9	4	0	61	13	105
2014	EN-03	26	36	20	12	5	0	63	17	379
2014	EN-04	24	38	18	11	8	0	63	19	969
2014	EN-05	28	40	16	9	7	0	68	16	576
2014	EN-06	30	42	15	11	2	1	72	13	167

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	44	35	12	6	3	0	79	9	2539
2020	EN-02	50	33	13	4	1	0	82	5	197
2020	EN-03	45	34	13	5	3	0	80	7	401
2020	EN-04	42	36	12	6	3	0	78	10	1044
2020	EN-05	42	36	12	6	3	0	79	9	687
2019	EN	36	37	15	7	4	0	73	12	2367
2019	EN-01	67	27	6	0	0	0	94	0	15
2019	EN-02	50	34	9	7	1	0	84	7	188
2019	EN-03	39	36	14	7	4	0	75	11	377
2019	EN-04	34	37	16	7	5	0	71	13	955
2019	EN-05	32	39	16	8	5	0	71	13	616
2019	EN-06	44	35	13	5	3	0	79	8	177
2018	EN	34	39	16	7	4	0	73	11	2058
2018	EN-02	46	37	13	4	1	0	83	4	154
2018	EN-03	39	36	13	8	5	0	74	13	323
2018	EN-04	31	40	17	8	5	0	70	12	858
2018	EN-05	32	40	17	7	3	0	72	11	539
2017	EN	34	37	16	8	4	0	72	13	2205
2017	EN-01	73	27	0	0	0	0	100	0	11
2017	EN-02	32	39	19	7	2	1	71	9	146
2017	EN-03	38	38	13	8	3	0	76	11	360
2017	EN-04	30	38	18	9	5	0	68	14	922
2017	EN-05	34	38	16	8	4	0	73	12	580
2017	EN-06	44	34	10	8	3	0	78	12	150
2014	EN	24	41	17	12	6	0	65	18	2239
2014	EN-02	27	34	28	7	5	0	60	12	105
2014	EN-03	24	38	21	13	5	0	61	18	379
2014	EN-04	23	41	17	13	7	0	64	20	970
2014	EN-05	26	43	14	11	6	0	69	17	575
2014	EN-06	30	44	16	8	2	0	74	10	167

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	42	26	17	7	5	3	1	71	12	2553
2020	EN-02	43	23	23	5	3	2	0	68	8	199
2020	EN-03	41	25	19	6	4	4	0	69	11	402
2020	EN-04	40	28	15	8	5	3	0	70	14	1048
2020	EN-05	41	26	18	6	5	3	1	70	12	692
2019	EN	34	29	19	9	6	3	1	65	16	2380
2019	EN-01	61	26	13	0	0	0	0	87	0	15
2019	EN-02	42	21	22	6	4	3	1	66	11	191
2019	EN-03	33	31	19	8	6	2	0	66	15	379
2019	EN-04	32	28	20	10	6	3	0	63	17	960
2019	EN-05	31	31	19	11	6	2	1	64	17	617
2019	EN-06	42	28	14	8	5	2	1	72	14	179
2018	EN	34	28	19	10	6	3	1	64	16	2058
2018	EN-02	38	25	19	10	3	2	2	66	13	154
2018	EN-03	35	28	15	11	7	3	0	65	19	323
2018	EN-04	31	28	20	9	7	3	1	62	17	857
2018	EN-05	36	28	19	9	6	2	0	66	15	541
2017	EN	33	27	19	10	6	4	0	63	17	2206
2017	EN-01	64	18	9	0	0	9	0	90	0	11
2017	EN-02	34	25	24	9	4	5	0	61	14	146
2017	EN-03	34	28	19	10	5	3	1	65	15	359
2017	EN-04	30	28	20	10	7	4	0	60	19	924
2017	EN-05	33	28	18	11	6	4	0	63	18	579
2017	EN-06	41	26	19	8	5	0	1	68	13	151
2014	EN	28	29	19	12	8	3	1	59	21	2240
2014	EN-02	25	24	27	10	6	8	1	53	17	105
2014	EN-03	27	27	21	14	7	3	0	56	22	379
2014	EN-04	27	29	19	11	10	3	0	58	22	970
2014	EN-05	31	29	18	13	5	3	1	62	19	576
2014	EN-06	36	27	16	13	4	5	1	66	18	167

Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	59	26	9	3	1	1	1	86	4	2553
2020	EN-02	46	29	12	9	1	1	3	77	10	201
2020	EN-03	54	27	12	4	1	1	1	82	6	402
2020	EN-04	57	29	9	2	1	0	1	87	3	1046
2020	EN-05	63	26	8	2	1	0	0	89	4	693
2019	EN	54	28	12	3	2	0	1	83	5	2376
2019	EN-01	66	21	7	0	0	7	0	92	0	15
2019	EN-02	48	27	15	6	1	2	2	77	7	191
2019	EN-03	49	31	11	5	2	0	2	82	7	378
2019	EN-04	51	29	13	4	2	0	1	81	6	960
2019	EN-05	56	28	11	3	2	0	0	84	4	615
2019	EN-06	72	21	5	0	2	0	0	93	2	178

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	32	9	5	3	1	0	83	7	2555
2020	EN-02	49	34	10	3	2	2	0	85	5	200
2020	EN-03	53	31	9	4	2	0	1	85	6	403
2020	EN-04	48	33	10	5	3	0	0	82	8	1047
2020	EN-05	50	32	9	5	3	0	0	82	8	694
2019	EN	44	34	11	7	4	0	0	78	11	2369
2019	EN-01	56	36	8	0	0	0	0	92	0	14
2019	EN-02	51	30	9	6	2	2	1	83	7	190
2019	EN-03	44	34	10	7	5	0	1	79	11	377
2019	EN-04	44	32	12	7	5	0	0	76	12	956
2019	EN-05	42	36	10	7	4	0	0	79	11	615
2019	EN-06	47	38	7	4	3	0	0	85	7	178
2018	EN	41	36	11	7	5	0	0	77	12	2039
2018	EN-02	49	35	8	4	3	1	0	85	7	152
2018	EN-03	41	36	9	6	7	0	1	78	14	323
2018	EN-04	38	36	12	8	5	0	0	74	14	851
2018	EN-05	41	39	11	6	4	0	0	79	10	530
2017	EN	42	36	9	8	4	0	0	79	12	2206
2017	EN-01	55	36	9	0	0	0	0	91	0	11
2017	EN-02	47	35	8	8	2	0	0	82	10	146
2017	EN-03	39	38	12	7	4	1	0	77	11	358
2017	EN-04	40	37	9	10	4	0	0	77	14	924
2017	EN-05	42	36	8	8	4	1	0	79	12	580
2017	EN-06	56	31	7	3	3	0	0	87	6	151
2014	EN	39	36	11	9	5	0	0	76	14	2240
2014	EN-02	46	37	10	5	3	0	0	83	7	105
2014	EN-03	37	33	14	10	6	0	0	69	16	379
2014	EN-04	37	37	10	9	6	0	0	75	15	970
2014	EN-05	42	35	11	8	4	0	0	78	11	576
2014	EN-06	41	39	8	8	2	0	1	81	11	167

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	59	25	8	5	2	0	85	7	2555
2020	EN-02	62	26	8	4	0	0	88	4	201
2020	EN-03	60	25	7	5	2	0	85	8	402
2020	EN-04	59	24	9	5	3	0	83	7	1047
2020	EN-05	57	28	8	4	3	0	85	7	693
2019	EN	49	31	10	6	4	0	80	10	2375
2019	EN-01	66	34	0	0	0	0	100	0	15
2019	EN-02	57	30	7	3	2	0	88	5	190
2019	EN-03	48	33	7	7	5	0	81	12	378
2019	EN-04	50	28	10	6	5	0	79	11	959
2019	EN-05	46	33	11	5	4	0	79	9	615
2019	EN-06	53	30	9	5	3	0	83	8	179
2018	EN	47	30	10	7	6	0	77	12	2045
2018	EN-02	53	31	10	4	2	0	84	6	153
2018	EN-03	44	30	11	9	5	0	75	14	323
2018	EN-04	44	29	11	8	7	0	74	15	855
2018	EN-05	48	34	8	6	4	0	82	10	532
2017	EN	49	30	10	6	5	0	79	11	2203
2017	EN-01	73	18	9	0	0	0	91	0	11
2017	EN-02	50	32	9	8	1	0	82	9	145
2017	EN-03	47	31	11	6	5	0	79	10	359
2017	EN-04	50	29	10	6	5	0	79	11	923
2017	EN-05	46	32	12	6	5	0	78	11	579
2017	EN-06	61	24	9	3	3	1	86	5	150
2014	EN	45	32	11	7	4	0	78	12	2239
2014	EN-02	50	30	11	6	4	0	80	9	104
2014	EN-03	44	30	11	11	5	1	74	15	379
2014	EN-04	43	34	11	7	4	1	77	12	970
2014	EN-05	49	31	10	6	4	0	80	10	576
2014	EN-06	41	39	9	7	4	0	80	11	167

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	42	30	11	6	3	7	0	78	10	2556
2020	EN-02	50	24	6	4	1	14	0	87	6	201
2020	EN-03	41	29	12	6	3	9	0	77	10	403
2020	EN-04	40	30	13	5	4	8	0	76	10	1048
2020	EN-05	41	32	11	7	4	5	0	77	11	694
2019	EN	31	35	16	7	5	5	0	70	13	2368
2019	EN-01	53	34	7	6	0	0	0	87	6	15
2019	EN-02	42	31	13	6	1	7	0	78	7	190
2019	EN-03	31	34	17	7	4	7	1	70	12	380
2019	EN-04	28	34	18	6	6	7	0	67	13	956
2019	EN-05	29	39	15	8	6	3	0	70	14	615
2019	EN-06	37	39	12	8	3	1	0	77	11	178
2018	EN	29	36	16	8	5	6	0	69	14	2065
2018	EN-02	43	29	13	3	3	9	0	79	7	154
2018	EN-03	30	34	16	7	5	8	0	70	13	324
2018	EN-04	26	36	15	8	7	7	0	67	16	860
2018	EN-05	28	37	19	8	4	3	0	67	13	542
2017	EN	29	34	16	9	5	6	0	68	15	2208
2017	EN-01	46	37	18	0	0	0	0	82	0	11
2017	EN-02	34	33	13	8	2	10	1	74	11	146
2017	EN-03	29	34	14	10	4	9	0	69	16	360
2017	EN-04	26	34	17	9	6	7	0	65	17	925
2017	EN-05	29	37	17	8	5	5	0	69	14	579
2017	EN-06	40	29	16	9	3	1	1	71	13	151
2014	EN	25	36	17	8	5	9	0	66	15	2238
2014	EN-02	27	27	17	9	5	16	0	64	16	105
2014	EN-03	23	33	18	7	5	13	1	65	14	378
2014	EN-04	24	36	17	9	5	9	0	66	15	971
2014	EN-05	24	38	18	9	6	5	0	65	16	575
2014	EN-06	32	41	12	6	3	6	0	78	9	166

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	33	15	9	5	2	0	71	14	2546
2020	EN-02	44	29	13	7	2	5	0	77	9	201
2020	EN-03	38	32	14	7	7	2	0	72	14	400
2020	EN-04	35	34	15	9	6	2	0	70	15	1046
2020	EN-05	33	35	17	10	5	1	0	68	15	689
2019	EN	25	36	19	11	7	2	0	62	19	2365
2019	EN-01	40	46	0	7	6	0	0	87	13	15
2019	EN-02	35	35	16	6	4	5	0	74	10	190
2019	EN-03	24	39	16	12	6	3	0	65	18	380
2019	EN-04	25	33	20	12	8	2	0	60	20	956
2019	EN-05	22	39	20	11	7	1	0	61	19	612
2019	EN-06	29	37	14	12	8	0	0	66	20	178
2018	EN	24	35	19	13	7	2	0	60	21	2059
2018	EN-02	32	38	15	7	4	4	0	73	12	154
2018	EN-03	25	35	15	13	8	3	0	63	21	324
2018	EN-04	21	33	21	15	8	2	0	55	23	857
2018	EN-05	22	37	21	12	7	0	0	60	19	542
2017	EN	22	36	19	13	9	2	0	59	22	2206
2017	EN-01	46	27	18	9	0	0	0	73	9	11
2017	EN-02	29	34	16	12	6	3	0	65	18	145
2017	EN-03	23	37	19	9	8	3	1	63	17	360
2017	EN-04	19	35	20	14	10	2	0	55	25	923
2017	EN-05	21	38	18	15	8	1	0	60	23	580
2017	EN-06	31	34	16	13	7	0	0	65	20	151
2014	EN	19	34	21	16	9	2	0	53	25	2239
2014	EN-02	23	19	23	22	8	5	0	44	32	105
2014	EN-03	18	29	21	19	9	4	1	49	29	378
2014	EN-04	16	36	21	16	9	2	0	53	25	971
2014	EN-05	19	36	20	14	10	0	0	55	24	575
2014	EN-06	27	32	24	13	4	1	0	59	17	167

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	34	18	13	6	4	61	20	2549
2020	EN-02	32	31	14	9	3	11	71	13	201
2020	EN-03	28	34	14	12	7	5	65	20	400
2020	EN-04	24	34	19	12	7	4	60	20	1046
2020	EN-05	21	36	21	14	6	2	58	21	691
2019	EN	16	33	23	15	9	4	51	25	2360
2019	EN-01	26	54	14	6	0	0	80	6	15
2019	EN-02	28	29	21	11	4	6	62	16	190
2019	EN-03	19	32	23	11	8	6	54	21	379
2019	EN-04	15	31	24	16	9	4	48	26	955
2019	EN-05	12	37	22	17	11	1	49	29	611
2019	EN-06	12	42	19	19	8	0	54	26	176
2018	EN	14	32	23	17	9	5	48	28	2056
2018	EN-02	22	35	22	8	5	8	62	14	154
2018	EN-03	21	27	19	16	8	8	52	27	324
2018	EN-04	12	30	24	17	11	6	45	30	857
2018	EN-05	11	34	25	21	8	1	46	29	539
2017	EN	12	34	21	18	10	5	49	29	2208
2017	EN-01	37	36	18	9	0	0	73	9	11
2017	EN-02	20	31	17	16	6	10	57	23	146
2017	EN-03	15	37	20	13	8	6	56	23	360
2017	EN-04	11	31	23	18	11	5	45	31	924
2017	EN-05	10	35	22	20	11	2	46	32	580
2017	EN-06	13	42	16	22	8	0	54	30	151
2014	EN	11	27	24	22	12	4	40	35	2239
2014	EN-02	17	18	22	22	12	9	38	38	105
2014	EN-03	12	22	26	18	13	8	37	34	378
2014	EN-04	10	29	24	22	11	4	40	35	970
2014	EN-05	10	30	22	22	14	1	41	36	576
2014	EN-06	14	26	24	25	10	1	40	36	167

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	38	18	13	6	1	0	63	19	2553
2020	EN-02	35	36	13	11	4	2	0	72	15	200
2020	EN-03	26	39	16	11	6	2	0	66	17	403
2020	EN-04	25	36	17	14	6	2	0	62	21	1047
2020	EN-05	22	39	20	12	7	1	0	61	19	694
2019	EN	14	36	21	18	9	2	0	52	27	2366
2019	EN-01	40	40	14	0	6	0	0	80	6	15
2019	EN-02	26	31	20	12	8	3	0	59	21	190
2019	EN-03	16	34	24	15	7	4	0	52	23	379
2019	EN-04	12	35	21	19	10	2	0	48	30	956
2019	EN-05	12	40	18	20	9	0	0	53	29	614
2019	EN-06	15	40	21	18	4	1	0	56	23	178
2018	EN	13	35	21	20	9	2	0	49	29	2063
2018	EN-02	20	37	16	16	8	3	0	59	25	153
2018	EN-03	14	35	22	17	9	2	0	51	27	324
2018	EN-04	11	34	22	19	11	3	0	46	31	860
2018	EN-05	13	36	21	22	8	0	0	49	30	541
2017	EN	14	37	20	17	10	2	0	52	27	2204
2017	EN-01	46	18	18	19	0	0	0	63	19	11
2017	EN-02	16	38	21	16	6	3	0	56	22	146
2017	EN-03	15	37	23	14	8	3	0	54	22	359
2017	EN-04	12	34	21	18	11	3	0	48	30	924
2017	EN-05	15	37	19	19	10	1	0	52	29	577
2017	EN-06	17	54	11	14	5	0	0	71	19	151
2014	EN	13	33	22	19	11	2	0	47	31	2238
2014	EN-02	17	29	20	23	8	3	0	47	32	105
2014	EN-03	13	27	24	19	12	4	1	42	32	378
2014	EN-04	11	33	23	20	12	2	0	44	32	970
2014	EN-05	14	38	18	18	11	1	0	52	29	575
2014	EN-06	17	38	23	16	4	1	0	56	21	167

Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	32	40	14	10	5	0	0	72	14	2547
2020	EN-02	43	39	10	6	2	0	0	82	8	198
2020	EN-03	35	39	10	10	5	1	0	75	15	400
2020	EN-04	31	37	16	10	5	0	0	69	15	1047
2020	EN-05	27	43	13	11	5	0	0	70	16	691
2019	EN	25	38	18	12	6	0	0	64	18	2377
2019	EN-01	65	28	0	6	0	0	0	94	6	15
2019	EN-02	37	38	14	6	3	1	1	77	9	191
2019	EN-03	25	40	19	10	7	0	0	65	16	378
2019	EN-04	23	36	19	14	8	0	0	60	21	960
2019	EN-05	24	40	16	13	6	0	0	64	20	615
2019	EN-06	31	37	19	9	4	1	0	68	13	179
2018	EN	23	38	19	11	8	0	0	62	19	2061
2018	EN-02	32	37	21	7	3	0	0	69	10	153
2018	EN-03	25	37	17	11	8	1	1	63	20	326
2018	EN-04	22	37	19	12	9	1	0	60	21	861
2018	EN-05	20	41	20	11	7	0	1	61	18	538
2017	EN	23	41	16	12	7	0	0	64	20	2210
2017	EN-01	46	45	0	9	0	0	0	91	9	11
2017	EN-02	27	47	10	10	4	1	1	75	15	146
2017	EN-03	24	43	15	11	7	0	0	67	18	360
2017	EN-04	21	41	17	13	8	0	0	62	21	926
2017	EN-05	23	38	17	13	8	0	1	62	21	580
2017	EN-06	32	39	14	11	4	0	0	71	15	151
2014	EN	18	39	20	14	9	0	0	57	23	2240
2014	EN-02	16	52	16	11	4	1	0	69	15	105
2014	EN-03	18	37	22	15	8	0	0	55	23	379
2014	EN-04	16	36	22	16	10	0	0	52	26	970
2014	EN-05	19	41	19	11	10	0	0	60	21	576
2014	EN-06	26	41	17	9	6	0	0	68	15	167

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	43	11	9	3	77	12	2532
2020	EN-02	37	44	10	7	2	81	9	197
2020	EN-03	33	44	10	10	3	77	13	401
2020	EN-04	34	41	13	9	3	75	12	1036
2020	EN-05	34	42	11	10	3	76	13	688
2019	EN	26	45	13	10	5	72	15	2371
2019	EN-01	37	63	0	0	0	100	0	15
2019	EN-02	29	46	15	9	2	75	10	190
2019	EN-03	25	46	14	10	5	71	15	377
2019	EN-04	26	45	14	10	5	71	15	958
2019	EN-05	26	45	13	10	5	72	16	613
2019	EN-06	33	44	8	13	1	77	15	179
2018	EN	26	46	13	10	5	72	15	2062
2018	EN-02	25	52	11	9	4	77	12	153
2018	EN-03	25	43	14	10	7	68	17	324
2018	EN-04	23	45	14	12	5	69	17	862
2018	EN-05	28	47	13	9	3	75	12	539
2017	EN	27	45	13	10	5	72	15	2207
2017	EN-01	55	27	18	0	0	82	0	11
2017	EN-02	25	45	11	14	6	70	19	146
2017	EN-03	26	47	15	8	4	73	12	359
2017	EN-04	25	46	12	12	6	70	18	924
2017	EN-05	28	45	14	9	5	73	13	580
2017	EN-06	40	43	6	8	3	83	11	151

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	32	12	6	3	0	0	79	10	2555
2020	EN-02	46	32	10	9	1	1	1	79	10	201
2020	EN-03	47	34	10	5	4	0	0	81	9	402
2020	EN-04	45	33	11	6	3	1	0	79	10	1047
2020	EN-05	45	31	14	7	3	0	0	76	10	694
2019	EN	39	34	13	8	5	0	0	73	14	2377
2019	EN-01	66	27	7	0	0	0	0	93	0	15
2019	EN-02	41	42	8	6	3	0	1	83	9	191
2019	EN-03	40	31	12	9	6	1	0	72	16	380
2019	EN-04	40	31	15	8	6	0	0	71	14	960
2019	EN-05	36	37	13	10	4	0	0	73	14	614
2019	EN-06	41	38	10	7	5	0	0	78	12	178
2018	EN	36	38	12	8	5	1	0	75	13	2047
2018	EN-02	41	39	13	5	1	1	0	80	7	153
2018	EN-03	37	39	10	8	6	0	1	76	14	323
2018	EN-04	34	37	13	10	6	1	0	71	15	855
2018	EN-05	33	44	11	6	5	1	0	77	11	533
2017	EN	36	40	11	8	4	0	0	77	12	2208
2017	EN-01	49	51	0	0	0	0	0	100	0	10
2017	EN-02	34	47	10	7	2	1	0	81	9	146
2017	EN-03	33	45	10	6	4	0	0	79	11	360
2017	EN-04	36	40	10	10	4	1	0	76	14	925
2017	EN-05	35	39	13	7	6	0	0	74	13	580
2017	EN-06	49	32	11	6	2	0	0	80	8	151
2014	EN	34	38	14	8	5	0	0	73	13	2240
2014	EN-02	32	48	10	6	3	1	1	82	9	105
2014	EN-03	31	37	13	12	6	1	1	69	18	379
2014	EN-04	33	37	16	9	4	0	0	71	13	970
2014	EN-05	37	40	11	7	5	0	0	77	11	576
2014	EN-06	37	38	13	9	3	0	1	75	12	167

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	41	13	9	3	0	0	75	12	2548
2020	EN-02	43	37	12	6	2	0	0	80	8	201
2020	EN-03	38	40	12	8	2	0	0	79	10	400
2020	EN-04	30	41	15	10	3	0	0	71	13	1045
2020	EN-05	31	44	12	10	2	0	1	75	12	691
2019	EN	29	42	13	11	5	0	0	71	16	2368
2019	EN-01	60	26	13	0	0	0	0	87	0	15
2019	EN-02	34	44	9	11	2	1	0	78	13	191
2019	EN-03	28	45	13	10	4	0	0	73	14	379
2019	EN-04	25	42	15	13	5	0	0	67	19	951
2019	EN-05	30	42	13	11	4	0	0	72	15	617
2019	EN-06	38	40	14	5	4	0	0	77	9	176
2018	EN	25	49	10	11	4	0	1	75	15	2064
2018	EN-02	27	50	6	13	4	0	0	77	16	153
2018	EN-03	29	45	8	13	4	0	1	74	17	326
2018	EN-04	20	50	13	11	4	0	1	72	15	862
2018	EN-05	26	50	10	9	4	0	1	77	13	539
2017	EN	26	42	13	13	6	0	0	69	19	2209
2017	EN-01	62	38	0	0	0	0	0	100	0	11
2017	EN-02	28	46	12	9	5	0	0	74	14	146
2017	EN-03	27	46	13	10	3	0	0	73	13	360
2017	EN-04	23	42	13	15	7	0	0	65	22	926
2017	EN-05	27	41	13	13	5	0	0	68	19	580
2017	EN-06	34	41	12	9	4	0	1	75	13	150
2014	EN	22	40	15	15	9	0	0	62	24	2240
2014	EN-02	20	36	16	21	8	0	0	56	29	105
2014	EN-03	19	40	18	13	8	1	1	60	21	379
2014	EN-04	19	38	16	17	9	0	0	57	27	970
2014	EN-05	25	42	12	12	10	0	1	67	22	576
2014	EN-06	33	43	11	10	4	0	0	76	13	167

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	27	12	5	3	1	1	80	8	2544
2020	EN-02	56	26	11	4	1	1	1	83	6	201
2020	EN-03	58	23	10	5	3	1	0	82	8	399
2020	EN-04	49	28	13	4	4	1	1	79	8	1043
2020	EN-05	50	26	12	5	3	1	2	78	9	692

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	27	36	17	12	7	1	0	64	19	2553
2020	EN-02	32	34	15	13	4	2	0	68	17	200
2020	EN-03	30	35	17	10	8	1	0	65	18	401
2020	EN-04	25	36	16	13	8	2	0	62	22	1048
2020	EN-05	28	37	18	11	6	1	0	65	17	692
2019	EN	21	35	19	14	10	1	0	56	25	2379
2019	EN-01	61	29	0	11	0	0	0	89	11	15
2019	EN-02	29	30	18	12	7	3	1	62	20	191
2019	EN-03	22	33	19	13	10	2	0	57	24	379
2019	EN-04	19	32	20	16	12	1	0	51	29	959
2019	EN-05	18	39	18	15	9	1	1	58	24	617
2019	EN-06	26	41	17	12	4	0	0	67	16	179
2018	EN	20	34	19	15	10	2	0	56	25	2053
2018	EN-02	28	39	11	12	6	3	1	69	19	154
2018	EN-03	25	29	21	14	10	1	0	54	25	322
2018	EN-04	18	31	20	16	12	3	1	50	29	859
2018	EN-05	18	38	18	16	10	1	0	56	26	536
2017	EN	22	37	16	14	10	2	0	60	24	2205
2017	EN-01	64	18	18	0	0	0	0	82	0	11
2017	EN-02	28	34	14	14	7	4	0	64	22	146
2017	EN-03	24	37	15	15	7	2	0	62	23	360
2017	EN-04	20	34	16	15	12	2	0	55	28	922
2017	EN-05	20	39	18	14	9	1	0	59	23	579
2017	EN-06	27	46	14	8	4	1	0	74	12	151
2014	EN	17	32	19	17	14	1	0	50	31	2241
2014	EN-02	22	28	13	19	13	3	2	52	34	105
2014	EN-03	17	29	19	19	14	2	0	47	34	379
2014	EN-04	15	31	19	17	16	2	0	47	34	971
2014	EN-05	17	35	19	15	13	0	0	52	28	576
2014	EN-06	23	37	20	13	6	1	1	61	19	167

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	22	29	17	15	14	2	2	53	30	2553
2020	EN-02	25	36	15	13	7	4	0	64	21	201
2020	EN-03	25	31	16	12	13	2	1	58	26	402
2020	EN-04	18	26	18	18	15	2	2	47	35	1045
2020	EN-05	23	29	16	12	16	0	4	54	29	694
2019	EN	20	28	16	15	18	2	2	49	34	2380
2019	EN-01	41	45	7	7	0	0	0	86	7	15
2019	EN-02	24	33	12	13	12	3	2	60	27	191
2019	EN-03	19	31	15	15	16	3	1	52	32	378
2019	EN-04	17	25	18	16	22	2	1	43	39	961
2019	EN-05	20	28	15	17	17	0	2	49	35	617
2019	EN-06	26	34	12	12	7	3	5	66	21	179
2018	EN	18	28	16	18	18	2	2	47	36	2058
2018	EN-02	25	27	20	13	11	3	1	54	25	154
2018	EN-03	21	26	17	15	18	2	1	49	34	322
2018	EN-04	14	27	15	19	22	2	1	42	42	861
2018	EN-05	18	30	17	18	15	0	2	48	34	538
2017	EN	17	28	15	18	19	2	2	46	38	2206
2017	EN-01	47	36	9	0	9	0	0	82	9	11
2017	EN-02	24	25	14	18	16	3	1	51	35	146
2017	EN-03	18	27	18	18	17	1	0	46	35	360
2017	EN-04	13	26	16	18	22	2	1	41	42	925
2017	EN-05	17	29	14	19	18	0	3	48	38	580
2017	EN-06	27	38	9	14	6	1	6	70	21	148
2014	EN	12	26	16	20	23	1	2	40	44	2241
2014	EN-02	12	28	10	26	19	2	3	42	47	105
2014	EN-03	12	22	16	24	24	1	1	35	49	379
2014	EN-04	10	23	16	20	28	2	1	34	49	971
2014	EN-05	14	32	15	18	19	1	2	47	38	576
2014	EN-06	21	33	16	13	10	1	4	58	25	167

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	27	13	5	4	0	3	78	9	2555
2020	EN-02	65	19	10	2	2	0	1	86	5	201
2020	EN-03	52	26	13	5	3	0	1	79	8	403
2020	EN-04	45	28	14	5	3	1	3	77	9	1045
2020	EN-05	47	27	14	5	4	0	4	77	9	695
2019	EN	51	27	12	4	3	1	2	80	7	2377
2019	EN-01	80	7	6	6	0	0	0	88	6	15
2019	EN-02	67	20	7	2	2	0	2	89	4	190
2019	EN-03	50	25	13	4	2	2	3	80	6	379
2019	EN-04	50	30	11	5	2	0	2	82	7	959
2019	EN-05	47	29	14	4	3	0	2	78	8	616
2019	EN-06	51	24	16	5	3	1	2	76	8	179

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	28	14	6	3	1	3	76	9	2551
2020	EN-02	47	28	17	6	2	0	1	75	8	200
2020	EN-03	51	27	13	4	2	1	1	80	7	402
2020	EN-04	41	29	15	7	4	1	3	73	12	1045
2020	EN-05	49	26	12	6	3	0	3	78	9	694
2019	EN	45	28	15	5	4	1	2	75	9	2370
2019	EN-01	66	21	7	6	0	0	0	87	6	15
2019	EN-02	50	26	12	5	4	1	1	79	9	190
2019	EN-03	43	30	15	7	2	2	2	75	9	378
2019	EN-04	39	28	16	7	5	1	3	71	12	956
2019	EN-05	48	28	15	3	3	1	2	78	7	615
2019	EN-06	66	21	9	2	1	0	2	88	2	179

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	74	9	5	2	3	4	3	89	6	2548
2020	EN-02	84	8	1	1	1	4	2	97	3	200
2020	EN-03	75	10	4	2	3	4	2	90	5	401
2020	EN-04	73	9	6	2	3	3	3	88	6	1046
2020	EN-05	72	9	4	3	3	5	4	88	7	691
2019	EN	74	9	6	3	3	3	3	88	6	2369
2019	EN-01	87	13	0	0	0	0	0	100	0	15
2019	EN-02	79	10	2	1	3	3	2	94	4	191
2019	EN-03	71	10	7	3	3	4	2	87	6	376
2019	EN-04	70	10	6	3	4	4	3	86	7	957
2019	EN-05	76	7	5	3	3	3	3	88	7	613
2019	EN-06	85	4	4	1	2	2	2	92	4	178

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	75	11	4	1	1	2	7	94	2	2548
2020	EN-02	79	12	3	1	1	1	4	96	1	201
2020	EN-03	76	10	5	2	0	2	5	92	3	400
2020	EN-04	72	12	3	1	1	2	8	93	3	1043
2020	EN-05	76	9	4	1	0	2	9	95	1	695
2019	EN	80	6	3	1	1	2	8	95	2	2368
2019	EN-01	79	21	0	0	0	0	0	100	0	15
2019	EN-02	85	6	1	1	0	1	5	98	1	190
2019	EN-03	79	6	3	1	1	2	7	93	3	378
2019	EN-04	78	6	3	1	1	2	8	94	2	958
2019	EN-05	80	4	3	1	1	2	8	94	2	610
2019	EN-06	84	3	1	1	1	1	10	97	1	179

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	39	11	7	3	0	0	80	10	2539
2020	EN-02	40	44	8	5	3	0	0	84	8	200
2020	EN-03	40	40	10	6	4	0	0	80	9	397
2020	EN-04	39	40	11	8	3	0	0	78	10	1042
2020	EN-05	42	38	11	7	2	0	0	79	10	689
2019	EN	33	42	13	8	4	0	0	75	12	2369
2019	EN-01	67	19	7	0	6	0	0	87	6	15
2019	EN-02	39	42	10	6	3	0	0	81	9	191
2019	EN-03	30	44	16	6	4	0	0	74	10	377
2019	EN-04	29	42	14	10	5	0	0	71	15	956
2019	EN-05	34	43	12	6	5	0	0	77	11	613
2019	EN-06	48	36	7	5	3	0	0	85	8	178
2018	EN	32	43	12	8	5	0	0	75	13	2056
2018	EN-02	36	44	12	7	1	0	0	80	8	152
2018	EN-03	31	46	9	7	7	0	0	77	13	322
2018	EN-04	28	41	16	9	6	0	0	70	15	861
2018	EN-05	35	44	10	8	3	0	0	79	11	537
2017	EN	31	45	12	8	4	0	0	76	12	2197
2017	EN-01	55	28	18	0	0	0	0	82	0	11
2017	EN-02	32	40	18	4	4	1	1	73	8	146
2017	EN-03	31	47	12	7	3	0	0	78	10	360
2017	EN-04	27	47	13	9	4	0	0	74	13	918
2017	EN-05	34	44	9	9	4	0	0	78	13	575
2017	EN-06	51	34	9	5	1	0	0	85	6	151
2014	EN	22	47	12	12	7	0	0	69	18	2240
2014	EN-02	17	53	14	8	7	0	1	70	15	105
2014	EN-03	21	45	14	12	7	0	0	66	20	379
2014	EN-04	19	48	13	13	7	0	0	67	20	970
2014	EN-05	25	47	10	10	7	0	0	72	18	576
2014	EN-06	37	42	10	9	2	0	0	78	11	167

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	35	13	7	4	0	0	76	11	2547
2020	EN-02	41	39	14	4	2	0	0	80	6	199
2020	EN-03	44	35	13	5	3	0	0	80	8	401
2020	EN-04	40	35	13	7	5	0	0	75	12	1044
2020	EN-05	41	34	13	8	4	0	0	75	13	692
2019	EN	34	35	16	9	6	0	0	70	15	2373
2019	EN-01	67	27	6	0	0	0	0	94	0	15
2019	EN-02	45	36	12	3	4	1	0	81	7	190
2019	EN-03	33	38	16	9	4	0	0	71	13	378
2019	EN-04	32	33	17	11	7	0	0	65	18	957
2019	EN-05	32	38	15	8	7	0	0	70	14	615
2019	EN-06	45	32	12	9	2	0	0	77	11	179
2018	EN	34	37	15	9	6	0	0	70	15	2057
2018	EN-02	37	39	20	4	1	0	0	76	4	152
2018	EN-03	35	38	12	8	7	0	0	73	15	324
2018	EN-04	31	36	16	10	7	0	0	67	17	860
2018	EN-05	34	37	16	8	5	0	0	71	13	537
2017	EN	32	39	13	10	5	0	0	71	15	2200
2017	EN-01	55	45	0	0	0	0	0	100	0	11
2017	EN-02	38	30	16	12	4	0	1	68	16	146
2017	EN-03	33	44	13	6	3	0	0	78	9	360
2017	EN-04	28	40	15	11	6	0	0	69	17	919
2017	EN-05	33	37	13	12	5	0	0	70	17	577
2017	EN-06	48	32	9	9	2	0	0	80	11	151
2014	EN	28	38	15	11	8	0	0	66	19	2241
2014	EN-02	36	36	13	9	7	0	0	72	16	105
2014	EN-03	31	35	16	10	8	0	0	66	18	379
2014	EN-04	24	39	16	13	8	0	0	63	21	971
2014	EN-05	30	38	14	10	9	0	0	68	18	576
2014	EN-06	36	42	11	6	4	0	0	78	11	167

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	40	14	8	3	0	0	75	11	2545
2020	EN-02	38	41	11	5	2	2	0	82	7	200
2020	EN-03	35	42	13	7	2	1	1	78	10	401
2020	EN-04	34	40	15	9	3	0	0	74	11	1042
2020	EN-05	34	39	16	7	4	0	0	73	11	691
2019	EN	29	41	15	11	5	0	0	69	15	2354
2019	EN-01	52	48	0	0	0	0	0	100	0	15
2019	EN-02	39	36	18	2	3	0	0	76	6	191
2019	EN-03	28	43	15	8	4	0	1	72	13	376
2019	EN-04	26	40	17	12	5	0	0	66	17	951
2019	EN-05	26	42	13	13	6	0	1	68	19	610
2019	EN-06	41	36	11	10	2	1	1	77	12	173
2018	EN	28	39	16	10	5	0	0	68	15	2051
2018	EN-02	32	42	14	7	1	1	2	77	8	152
2018	EN-03	33	37	14	8	7	0	0	71	15	323
2018	EN-04	25	39	19	10	6	0	0	64	17	858
2018	EN-05	28	40	16	12	4	0	0	68	16	538
2017	EN	28	40	16	9	5	0	1	69	14	2199
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	33	39	16	8	1	1	3	74	9	146
2017	EN-03	30	43	16	7	5	0	0	73	12	360
2017	EN-04	25	41	17	10	6	1	0	67	16	919
2017	EN-05	27	39	18	10	5	0	1	67	15	576
2017	EN-06	38	38	10	12	1	0	1	77	13	151
2014	EN	22	39	18	13	6	0	1	62	20	2239
2014	EN-02	27	34	19	9	4	3	3	65	14	105
2014	EN-03	24	39	18	12	6	0	0	63	18	379
2014	EN-04	19	41	18	14	6	1	1	61	21	969
2014	EN-05	24	37	18	14	7	0	0	61	20	576
2014	EN-06	28	42	14	10	6	0	1	70	16	167

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	46	16	8	3	2	0	71	12	2552
2020	EN-02	28	40	15	10	1	5	1	72	12	199
2020	EN-03	24	48	14	7	3	3	1	75	10	403
2020	EN-04	22	46	17	8	4	3	0	70	12	1047
2020	EN-05	23	45	18	9	3	1	0	69	12	693
2019	EN	19	45	19	11	4	2	0	65	15	2375
2019	EN-01	38	42	13	6	0	0	0	80	6	15
2019	EN-02	22	45	21	8	1	2	0	69	10	190
2019	EN-03	19	47	20	8	3	2	0	68	12	379
2019	EN-04	18	42	21	12	5	3	0	62	17	957
2019	EN-05	16	49	18	11	5	1	0	66	16	616
2019	EN-06	26	48	13	11	2	1	0	74	13	179
2018	EN	20	40	22	10	5	2	0	62	15	2065
2018	EN-02	24	50	17	5	2	2	0	75	7	154
2018	EN-03	23	40	21	9	5	2	0	64	14	325
2018	EN-04	18	38	23	11	7	3	0	58	19	862
2018	EN-05	19	39	25	9	5	2	0	59	15	539
2017	EN	19	41	20	12	5	3	0	62	17	2205
2017	EN-01	38	53	9	0	0	0	0	91	0	11
2017	EN-02	23	37	18	11	3	7	0	66	15	146
2017	EN-03	21	42	22	9	3	3	0	65	12	359
2017	EN-04	17	40	20	14	6	3	0	59	20	924
2017	EN-05	19	42	21	10	6	2	0	62	17	579
2017	EN-06	31	40	14	10	3	1	0	72	14	151

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	31	10	7	4	0	0	78	11	2550
2020	EN-02	52	32	11	3	2	0	0	84	5	201
2020	EN-03	49	30	11	7	3	0	0	79	10	402
2020	EN-04	47	32	11	6	3	0	0	80	9	1045
2020	EN-05	45	30	11	9	5	0	0	75	14	692
2019	EN	45	34	10	7	3	0	0	80	10	2369
2019	EN-01	66	19	0	8	6	0	0	86	14	15
2019	EN-02	52	33	9	3	3	0	1	86	5	191
2019	EN-03	43	38	11	6	2	0	0	81	9	378
2019	EN-04	47	32	11	7	3	0	0	78	10	955
2019	EN-05	42	36	10	8	4	0	0	79	12	613
2019	EN-06	43	37	9	8	3	0	1	80	11	178
2018	EN	42	37	11	6	3	0	0	79	10	2062
2018	EN-02	49	39	8	3	1	0	0	88	4	153
2018	EN-03	47	35	9	5	4	0	0	82	9	325
2018	EN-04	40	38	11	7	3	0	0	79	10	863
2018	EN-05	42	35	12	7	4	0	0	77	11	537
2017	EN	45	35	10	6	3	0	0	80	10	2205
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	51	34	7	4	1	2	1	88	5	146
2017	EN-03	45	36	9	5	4	0	0	82	9	360
2017	EN-04	44	37	10	6	3	0	0	81	9	923
2017	EN-05	41	35	12	7	4	0	0	77	11	579
2017	EN-06	50	26	12	9	3	0	0	75	12	151
2014	EN	37	37	12	8	4	0	1	75	12	2240
2014	EN-02	41	34	11	8	1	1	5	80	9	105
2014	EN-03	41	32	15	6	4	1	2	75	10	378
2014	EN-04	38	38	12	8	3	0	0	76	12	971
2014	EN-05	35	40	11	10	5	0	1	75	14	576
2014	EN-06	32	39	13	10	4	1	1	73	14	167

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	26	35	18	12	8	0	0	62	20	2535
2020	EN-02	44	37	10	5	3	0	0	82	8	199
2020	EN-03	32	40	19	7	2	0	0	72	9	400
2020	EN-04	28	37	18	11	6	0	0	66	17	1038
2020	EN-05	18	32	21	17	12	0	0	50	29	686
2019	EN	28	37	19	9	6	0	0	65	16	2363
2019	EN-01	54	25	13	0	8	0	0	79	8	15
2019	EN-02	43	42	11	2	1	1	1	86	3	191
2019	EN-03	34	38	17	7	3	1	0	72	10	376
2019	EN-04	30	37	19	9	5	0	0	67	14	952
2019	EN-05	19	35	24	11	10	0	0	54	21	612
2019	EN-06	17	34	21	16	12	0	0	51	28	178
2018	EN	25	35	21	11	7	0	0	60	19	2071
2018	EN-02	40	41	12	4	2	0	1	82	5	154
2018	EN-03	29	39	18	10	4	0	0	68	14	327
2018	EN-04	27	35	22	10	5	0	0	62	15	863
2018	EN-05	18	33	24	14	11	0	1	51	25	543
2017	EN	25	39	21	10	5	0	0	65	15	2208
2017	EN-01	62	27	11	0	0	0	0	89	0	11
2017	EN-02	44	39	14	3	1	0	0	83	4	146
2017	EN-03	31	41	20	6	3	0	0	72	8	360
2017	EN-04	27	42	19	9	3	0	0	69	12	924
2017	EN-05	19	35	25	14	7	0	1	54	21	580
2017	EN-06	13	34	21	18	12	0	1	48	31	151
2014	EN	22	39	22	10	5	0	0	62	16	2241
2014	EN-02	37	46	13	1	2	0	1	84	3	105
2014	EN-03	28	41	22	6	2	1	1	70	8	379
2014	EN-04	24	42	19	9	5	0	0	67	14	971
2014	EN-05	17	34	28	14	8	0	0	51	21	576
2014	EN-06	11	33	25	19	11	0	1	44	31	167

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	51	49	2557
2020	EN-02	40	60	201
2020	EN-03	50	50	402
2020	EN-04	55	45	1047
2020	EN-05	50	50	695

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	68	19	4	1	0	3	4	94	2	2556
2020	EN-02	61	20	3	1	1	5	8	95	1	201
2020	EN-03	64	20	4	1	0	6	4	94	2	403
2020	EN-04	69	18	5	1	0	3	4	93	2	1048
2020	EN-05	72	18	4	1	1	1	4	94	1	695

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EN	20	50	31	2560
2020	EN-02	19	49	33	201
2020	EN-03	13	56	31	403
2020	EN-04	20	49	31	1049
2020	EN-05	24	45	31	695
2019	EN	23	44	33	2382
2019	EN-01	11	53	36	15
2019	EN-02	24	36	40	191
2019	EN-03	18	49	33	380
2019	EN-04	23	44	32	962
2019	EN-05	26	42	32	616
2019	EN-06	25	48	27	179
2018	EN	23	46	31	2067
2018	EN-02	19	41	40	154
2018	EN-03	17	53	30	327
2018	EN-04	23	45	32	863
2018	EN-05	24	47	29	539
2017	EN	21	47	33	2206
2017	EN-01	9	91	0	11
2017	EN-02	20	50	29	146
2017	EN-03	12	48	40	360
2017	EN-04	21	47	32	924
2017	EN-05	25	46	29	578
2017	EN-06	23	43	34	151
2014	EN	22	44	34	2241
2014	EN-02	20	42	38	105
2014	EN-03	19	46	35	379
2014	EN-04	22	42	36	971
2014	EN-05	23	46	31	576
2014	EN-06	23	43	34	167

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EN	27	34	22	6	4	6	502
2020	EN-02	5	43	26	8	7	11	36
2020	EN-03	18	30	33	7	6	6	55
2020	EN-04	22	37	27	5	2	7	205
2020	EN-05	38	32	15	7	4	4	166
2019	EN	26	34	21	11	3	5	548
2019	EN-02	8	47	20	11	14	0	46
2019	EN-03	12	37	23	18	3	7	66
2019	EN-04	23	38	22	9	1	6	222
2019	EN-05	31	31	22	10	0	7	159
2018	EN	23	36	21	9	4	6	464
2018	EN-02	13	23	18	14	29	3	29
2018	EN-03	11	39	28	5	7	10	56
2018	EN-04	20	39	22	9	3	7	195
2018	EN-05	30	37	22	9	0	2	128
2017	EN	26	29	24	10	6	6	457
2017	EN-02	3	20	16	24	26	10	30
2017	EN-03	17	29	26	7	17	5	42
2017	EN-04	21	36	25	9	3	7	190
2017	EN-05	33	27	26	9	1	4	145
2017	EN-06	48	17	8	14	5	8	36
2014	EN	24	34	23	13	9999	6	488
2014	EN-02	19	34	13	25	9999	10	21
2014	EN-03	14	40	30	10	9999	6	70
2014	EN-04	22	35	25	12	9999	6	213
2014	EN-05	29	35	21	11	9999	4	134
2014	EN-06	38	26	12	17	9999	8	40

Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	37	6	4	1	0	89	5	2541
2020	EN-02	50	35	10	3	1	0	86	4	200
2020	EN-03	50	39	6	4	1	0	89	5	400
2020	EN-04	48	40	6	4	1	0	89	6	1043
2020	EN-05	53	36	6	3	2	0	89	5	688
2019	EN	45	40	8	5	3	0	84	8	2367
2019	EN-01	67	26	6	0	0	0	94	0	15
2019	EN-02	42	40	10	6	2	0	82	8	190
2019	EN-03	38	45	10	5	2	0	83	7	376
2019	EN-04	44	40	7	6	3	0	84	9	954
2019	EN-05	46	39	8	4	3	0	84	7	614
2019	EN-06	57	34	8	1	0	0	91	1	179
2018	EN	46	40	8	4	1	0	86	6	2066
2018	EN-02	49	38	9	3	1	1	87	4	152
2018	EN-03	45	41	8	4	2	0	86	6	324
2018	EN-04	42	42	9	5	2	0	84	6	865
2018	EN-05	48	40	7	4	1	0	88	5	541
2017	EN	42	41	9	5	2	0	83	8	2207
2017	EN-01	55	36	0	9	0	0	91	9	11
2017	EN-02	32	48	10	6	3	1	80	10	146
2017	EN-03	42	43	11	3	2	0	85	5	359
2017	EN-04	38	44	10	6	3	0	81	9	925
2017	EN-05	46	38	7	6	3	0	85	8	580
2017	EN-06	67	23	5	3	1	0	91	4	150
2014	EN	38	41	11	5	3	0	80	9	2240
2014	EN-02	28	47	13	10	2	0	75	12	105
2014	EN-03	35	44	11	6	5	0	79	10	379
2014	EN-04	35	43	13	6	2	1	79	8	971
2014	EN-05	43	39	9	5	4	0	82	9	575
2014	EN-06	53	35	8	2	2	0	87	5	167

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	46	17	8	3	1	72	11	2550
2020	EN-02	29	45	16	7	0	2	75	8	200
2020	EN-03	27	46	15	7	3	1	74	10	401
2020	EN-04	25	45	18	8	2	2	71	11	1044
2020	EN-05	24	47	17	9	3	0	71	12	694
2019	EN	21	45	20	10	4	1	66	14	2378
2019	EN-01	33	46	7	14	0	0	79	14	15
2019	EN-02	27	46	15	11	1	1	74	12	191
2019	EN-03	21	47	18	9	3	1	69	13	378
2019	EN-04	20	42	22	11	4	1	63	15	960
2019	EN-05	19	47	20	10	4	0	66	14	616
2019	EN-06	24	46	17	9	3	0	71	12	179
2018	EN	19	45	19	11	5	1	65	16	2062
2018	EN-02	25	43	20	8	3	1	69	11	153
2018	EN-03	23	43	20	9	4	0	67	14	324
2018	EN-04	16	45	20	12	6	1	61	18	862
2018	EN-05	17	48	18	11	6	1	65	16	540
2017	EN	22	43	18	12	5	1	65	17	2205
2017	EN-01	46	36	9	10	0	0	82	10	11
2017	EN-02	24	43	18	12	3	1	68	14	146
2017	EN-03	22	44	21	8	3	2	68	11	359
2017	EN-04	19	42	19	13	7	1	61	20	924
2017	EN-05	21	45	16	12	5	1	67	17	578
2017	EN-06	32	39	16	8	5	0	71	13	151
2014	EN	18	42	20	13	6	1	60	20	2239
2014	EN-02	21	27	27	17	6	1	49	24	105
2014	EN-03	18	41	20	13	7	1	60	20	378
2014	EN-04	16	41	23	13	6	1	58	19	971
2014	EN-05	20	44	17	11	8	1	64	19	575
2014	EN-06	20	47	12	16	5	0	67	21	167

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	7	22	40	24	7	0	1	31	29	2550
2020	EN-02	6	14	37	29	13	2	0	43	19	201
2020	EN-03	6	20	40	24	8	0	2	32	27	401
2020	EN-04	6	22	41	24	6	0	1	31	28	1047
2020	EN-05	8	24	40	22	6	0	1	28	32	691
2019	EN	8	24	41	19	6	1	1	26	32	2374
2019	EN-01	8	13	11	47	20	0	0	68	21	15
2019	EN-02	5	17	37	26	14	1	1	40	22	191
2019	EN-03	9	24	34	25	5	1	1	31	34	379
2019	EN-04	9	23	42	19	6	1	1	25	32	955
2019	EN-05	9	26	46	15	3	0	0	18	36	617
2019	EN-06	6	21	46	18	9	0	0	27	27	178
2018	EN	9	26	40	19	5	1	1	24	35	2066
2018	EN-02	4	24	35	27	6	1	3	34	30	154
2018	EN-03	12	23	41	18	4	0	2	23	35	327
2018	EN-04	9	26	38	20	5	1	1	25	36	861
2018	EN-05	9	28	43	17	3	0	0	20	37	540
2017	EN	9	25	39	18	6	1	1	25	35	2201
2017	EN-01	0	20	36	18	26	0	0	45	20	11
2017	EN-02	5	26	33	23	10	1	2	34	32	146
2017	EN-03	8	22	39	21	8	0	1	30	30	357
2017	EN-04	10	25	38	19	5	1	2	25	35	921
2017	EN-05	9	29	42	14	5	0	1	20	38	579
2017	EN-06	14	23	38	16	9	0	1	25	37	151
2014	EN	12	28	41	13	4	0	1	18	40	2235
2014	EN-02	14	26	36	16	6	0	1	22	41	105
2014	EN-03	11	29	38	17	4	0	0	22	40	379
2014	EN-04	11	28	42	13	5	0	1	18	40	966
2014	EN-05	12	29	43	11	4	0	1	15	42	575
2014	EN-06	13	27	44	12	4	0	1	17	39	167

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	5	12	25	37	18	1	1	57	17	2541
2020	EN-02	3	8	17	34	35	3	0	71	11	201
2020	EN-03	4	9	23	38	22	2	1	63	13	401
2020	EN-04	5	12	26	38	17	2	1	56	18	1042
2020	EN-05	6	13	27	39	14	1	1	54	19	688
2019	EN	8	18	27	32	14	2	1	47	26	2366
2019	EN-01	0	8	33	18	41	0	0	59	8	15
2019	EN-02	4	11	16	33	30	4	1	67	16	190
2019	EN-03	8	14	25	36	13	4	1	51	23	378
2019	EN-04	8	18	26	33	12	1	1	46	27	951
2019	EN-05	8	21	31	28	11	1	0	40	29	615
2019	EN-06	6	19	24	34	15	1	0	50	26	179
2018	EN	8	18	29	31	12	1	2	44	26	2059
2018	EN-02	4	9	19	45	18	1	3	66	14	154
2018	EN-03	9	18	26	30	14	1	2	45	28	326
2018	EN-04	9	18	28	29	13	2	2	43	27	858
2018	EN-05	7	20	32	31	7	1	1	40	28	537
2017	EN	8	17	29	27	14	2	2	43	27	2198
2017	EN-01	0	0	20	26	54	0	0	80	0	11
2017	EN-02	6	11	25	26	23	5	5	54	18	145
2017	EN-03	8	16	26	27	18	3	2	47	25	356
2017	EN-04	8	17	29	28	13	2	2	43	26	920
2017	EN-05	8	20	32	27	10	1	2	38	29	579
2017	EN-06	11	15	29	28	15	1	1	44	27	151
2014	EN	12	23	32	22	9	1	2	31	35	2239
2014	EN-02	14	19	21	25	16	2	3	43	35	105
2014	EN-03	12	22	32	21	9	2	1	31	35	379
2014	EN-04	11	22	33	21	9	2	2	31	35	969
2014	EN-05	13	25	33	22	7	0	1	29	38	576
2014	EN-06	8	22	39	22	8	0	1	31	30	167

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	25	33	16	6	1	1	23	44	2549
2020	EN-02	10	19	34	21	12	4	1	34	30	201
2020	EN-03	14	22	37	19	7	1	1	27	36	401
2020	EN-04	18	26	32	17	6	1	1	23	44	1046
2020	EN-05	21	28	32	14	5	0	1	18	49	692
2019	EN	21	31	30	12	4	1	1	17	52	2365
2019	EN-01	19	29	21	11	13	0	7	26	51	15
2019	EN-02	13	28	30	15	11	2	2	27	42	191
2019	EN-03	18	27	34	14	5	2	0	20	46	379
2019	EN-04	21	31	29	13	4	1	1	17	53	949
2019	EN-05	24	31	32	9	3	1	1	12	55	615
2019	EN-06	24	33	26	13	3	0	1	17	57	178
2018	EN	22	32	28	12	4	1	1	16	55	2061
2018	EN-02	15	25	37	14	5	3	2	19	42	154
2018	EN-03	18	31	29	15	5	1	1	20	50	326
2018	EN-04	21	32	28	13	4	1	2	17	54	860
2018	EN-05	25	34	27	10	3	0	0	13	60	538
2017	EN	24	30	27	12	4	1	1	16	56	2207
2017	EN-01	11	27	18	35	9	0	0	44	38	11
2017	EN-02	11	29	33	10	9	4	4	21	44	146
2017	EN-03	15	31	28	17	6	2	2	24	47	360
2017	EN-04	26	30	28	11	4	1	1	15	57	923
2017	EN-05	29	32	25	10	3	1	1	13	61	580
2017	EN-06	34	28	28	5	4	0	0	10	63	151
2014	EN	34	31	23	8	3	1	1	11	66	2238
2014	EN-02	26	36	20	10	5	3	1	15	64	105
2014	EN-03	30	27	27	10	3	1	1	14	58	379
2014	EN-04	33	31	23	8	3	1	1	11	65	969
2014	EN-05	38	32	19	6	4	0	1	10	71	575
2014	EN-06	39	35	17	7	2	0	1	9	74	167

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	7	16	37	29	11	0	0	40	23	2541
2020	EN-02	2	6	27	36	29	1	0	65	8	199
2020	EN-03	4	10	32	36	16	1	1	53	14	401
2020	EN-04	5	14	40	30	10	0	1	40	20	1041
2020	EN-05	11	21	38	25	5	0	0	29	32	688
2019	EN	7	18	37	28	9	0	0	38	25	2361
2019	EN-01	0	15	13	44	28	0	0	72	15	15
2019	EN-02	4	6	21	44	23	1	1	69	10	191
2019	EN-03	4	16	33	33	12	1	0	46	20	374
2019	EN-04	6	17	39	29	9	0	1	38	23	951
2019	EN-05	12	21	41	22	4	0	0	25	33	614
2019	EN-06	6	26	42	21	5	0	0	26	32	177
2018	EN	9	19	36	26	8	1	1	35	29	2056
2018	EN-02	2	9	25	41	21	0	1	63	12	154
2018	EN-03	7	13	38	28	12	2	1	41	20	323
2018	EN-04	8	19	36	28	8	1	1	36	28	856
2018	EN-05	13	23	38	21	5	1	0	25	36	539
2017	EN	8	18	38	24	10	1	1	35	27	2193
2017	EN-01	0	9	0	55	36	0	0	91	9	11
2017	EN-02	2	5	34	32	21	2	3	56	8	145
2017	EN-03	7	15	34	29	14	0	1	44	22	357
2017	EN-04	8	15	40	26	10	1	1	36	23	916
2017	EN-05	10	25	40	19	5	1	1	24	35	578
2017	EN-06	13	30	35	17	4	0	1	21	43	150
2014	EN	9	21	39	24	6	0	1	31	30	2236
2014	EN-02	3	12	29	47	9	1	0	56	15	105
2014	EN-03	6	18	36	31	8	0	0	40	24	379
2014	EN-04	8	19	41	25	6	0	1	31	28	969
2014	EN-05	13	24	37	18	6	0	1	24	38	573
2014	EN-06	14	27	42	14	3	0	0	17	41	167

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	14	21	30	23	10	1	1	34	36	2544
2020	EN-02	8	9	20	32	26	4	0	61	18	201
2020	EN-03	7	17	29	28	15	1	2	45	25	402
2020	EN-04	13	20	32	24	9	1	1	33	33	1043
2020	EN-05	18	27	31	17	5	0	1	22	46	689
2019	EN	13	25	30	20	9	1	1	30	40	2367
2019	EN-01	0	13	22	25	41	0	0	65	13	15
2019	EN-02	5	13	23	30	24	5	1	57	19	188
2019	EN-03	10	23	26	24	12	3	2	38	35	379
2019	EN-04	14	25	31	20	8	1	2	28	40	955
2019	EN-05	17	31	32	15	3	0	1	19	48	613
2019	EN-06	15	26	30	22	5	1	2	27	42	179
2018	EN	15	26	31	18	6	1	2	25	43	2062
2018	EN-02	7	13	29	31	12	3	4	46	22	154
2018	EN-03	13	22	29	24	9	1	2	34	36	325
2018	EN-04	15	25	31	17	7	2	3	25	42	862
2018	EN-05	19	32	32	12	3	1	1	16	52	539
2017	EN	15	25	32	17	8	1	2	26	41	2205
2017	EN-01	0	0	38	18	45	0	0	62	0	11
2017	EN-02	6	16	23	27	18	4	6	49	25	146
2017	EN-03	13	23	30	18	12	1	2	32	37	358
2017	EN-04	15	23	33	19	7	1	2	27	39	924
2017	EN-05	18	29	36	12	4	0	0	16	48	579
2017	EN-06	18	33	28	11	7	0	2	18	53	151
2014	EN	20	30	30	13	4	0	2	18	52	2238
2014	EN-02	11	31	22	23	8	3	3	32	45	105
2014	EN-03	18	28	29	17	5	1	2	22	48	378
2014	EN-04	19	30	31	13	5	0	2	18	50	969
2014	EN-05	25	31	30	11	2	0	1	13	56	576
2014	EN-06	21	37	32	6	4	0	1	10	58	167

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	5	13	28	33	17	2	2	52	19	2535
2020	EN-02	3	9	13	35	34	6	1	73	13	201
2020	EN-03	4	12	23	34	23	2	2	59	16	399
2020	EN-04	5	13	27	34	17	2	2	53	19	1040
2020	EN-05	7	15	34	31	11	1	2	43	23	686
2019	EN	8	16	32	26	15	2	2	42	25	2362
2019	EN-01	0	0	35	18	47	0	0	65	0	15
2019	EN-02	4	10	21	27	32	4	1	63	15	190
2019	EN-03	8	13	23	32	17	4	2	52	23	376
2019	EN-04	8	17	33	24	14	2	2	39	27	951
2019	EN-05	8	19	36	25	9	1	2	35	28	613
2019	EN-06	8	14	36	29	12	1	0	41	22	179
2018	EN	9	18	30	28	11	2	2	40	28	2049
2018	EN-02	5	12	24	34	18	3	4	56	18	153
2018	EN-03	10	16	28	28	13	3	2	44	27	324
2018	EN-04	9	20	28	26	12	2	3	40	30	857
2018	EN-05	11	18	37	27	6	1	1	34	29	534
2017	EN	8	16	30	27	13	2	3	43	25	2204
2017	EN-01	0	9	0	0	71	11	9	88	12	11
2017	EN-02	3	11	21	25	23	10	7	58	16	146
2017	EN-03	7	12	27	29	18	3	4	50	21	359
2017	EN-04	10	16	30	29	10	2	3	41	27	923
2017	EN-05	7	19	36	25	10	1	2	36	27	579
2017	EN-06	8	17	31	29	11	0	3	42	26	150
2014	EN	7	16	30	29	12	2	4	44	24	2237
2014	EN-02	3	14	26	30	17	6	4	53	19	105
2014	EN-03	6	15	29	28	17	3	4	48	21	378
2014	EN-04	9	15	30	29	12	1	5	43	25	969
2014	EN-05	7	17	30	31	10	2	2	44	25	575
2014	EN-06	5	15	36	31	11	0	2	43	20	167

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	17	24	33	18	7	1	1	25	42	2547
2020	EN-02	11	8	27	29	19	4	1	51	21	200
2020	EN-03	11	23	29	23	11	1	1	34	35	400
2020	EN-04	16	25	34	18	6	1	1	24	42	1045
2020	EN-05	21	27	35	12	4	0	1	16	49	692
2019	EN	19	27	34	14	5	1	1	19	46	2371
2019	EN-01	15	7	34	7	29	7	0	39	24	14
2019	EN-02	11	18	33	21	12	3	1	35	31	191
2019	EN-03	16	21	36	19	5	2	1	25	38	378
2019	EN-04	18	29	32	15	4	1	2	19	48	957
2019	EN-05	22	30	34	11	3	0	0	13	52	615
2019	EN-06	25	27	32	13	3	0	0	16	52	177
2018	EN	20	29	33	11	4	1	1	16	51	2063
2018	EN-02	11	20	33	22	10	3	2	33	33	154
2018	EN-03	16	26	34	14	6	3	2	20	44	327
2018	EN-04	21	29	31	12	5	1	1	17	51	861
2018	EN-05	25	31	34	7	2	0	0	9	57	538
2017	EN	22	28	32	10	5	1	2	16	51	2202
2017	EN-01	0	9	47	18	26	0	0	44	9	11
2017	EN-02	8	25	30	16	14	3	3	32	35	146
2017	EN-03	14	23	35	15	9	2	2	25	38	356
2017	EN-04	23	28	31	11	5	1	1	16	53	923
2017	EN-05	27	29	33	7	3	1	2	10	57	579
2017	EN-06	27	39	27	4	3	0	0	8	66	151
2014	EN	26	31	28	9	3	1	1	12	59	2240
2014	EN-02	19	23	30	16	4	7	1	22	46	105
2014	EN-03	20	29	32	13	3	2	2	16	51	379
2014	EN-04	27	30	28	9	4	1	2	13	58	971
2014	EN-05	29	36	26	7	2	0	1	9	65	575
2014	EN-06	30	35	26	5	2	0	1	8	66	167

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	5	17	36	30	10	0	1	41	22	2548
2020	EN-02	7	15	28	35	15	1	0	50	21	201
2020	EN-03	3	14	35	32	14	1	1	47	18	402
2020	EN-04	6	16	37	30	11	0	1	41	21	1043
2020	EN-05	5	20	38	28	8	0	1	37	25	691
2019	EN	9	17	34	27	11	1	1	39	26	2372
2019	EN-01	0	21	25	20	34	0	0	54	21	15
2019	EN-02	8	12	33	27	17	1	1	46	20	189
2019	EN-03	7	15	34	29	13	1	2	43	22	380
2019	EN-04	8	18	33	28	11	0	1	40	27	958
2019	EN-05	10	18	36	27	8	0	1	35	28	614
2019	EN-06	8	24	36	23	9	0	0	32	31	178

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	17	39	22	15	6	2	0	56	21	2544
2020	EN-02	27	40	14	10	2	7	1	73	13	200
2020	EN-03	20	40	20	12	5	2	1	62	17	401
2020	EN-04	15	38	23	15	6	2	0	55	21	1044
2020	EN-05	15	37	24	17	7	0	0	52	24	690
2019	EN	11	32	26	20	8	3	0	44	29	2373
2019	EN-01	26	38	35	0	0	0	0	65	0	15
2019	EN-02	18	38	21	17	2	4	0	59	19	190
2019	EN-03	13	32	27	15	7	5	0	48	24	378
2019	EN-04	11	29	28	21	8	3	0	41	30	960
2019	EN-05	7	36	24	21	10	1	0	43	32	614
2019	EN-06	11	33	22	19	13	2	0	45	32	177

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	30	8	7	3	0	0	82	10	2548
2020	EN-02	62	25	7	6	0	0	0	87	6	201
2020	EN-03	50	30	8	8	3	0	0	80	12	401
2020	EN-04	49	30	10	7	3	1	0	80	10	1044
2020	EN-05	52	30	7	7	3	0	0	83	10	692
2019	EN	47	31	10	7	5	0	0	79	12	2377
2019	EN-01	76	18	6	0	0	0	0	94	0	15
2019	EN-02	55	30	6	5	4	0	0	85	9	191
2019	EN-03	43	33	11	7	5	1	0	77	12	379
2019	EN-04	45	30	11	8	6	0	0	75	14	958
2019	EN-05	47	33	8	6	4	1	0	81	10	616
2019	EN-06	62	28	5	2	2	0	0	90	4	179
2018	EN	43	33	10	9	5	1	0	76	14	2051
2018	EN-02	46	35	8	10	2	1	0	81	12	151
2018	EN-03	45	35	7	7	6	1	0	80	13	326
2018	EN-04	39	31	12	10	7	1	0	71	17	855
2018	EN-05	43	36	8	8	4	0	0	80	12	537
2017	EN	44	35	8	7	5	1	0	79	12	2204
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	48	27	17	5	3	1	0	75	8	146
2017	EN-03	45	33	7	7	7	0	0	79	14	360
2017	EN-04	39	37	8	9	6	1	0	77	15	923
2017	EN-05	46	36	8	5	4	1	0	83	9	578
2017	EN-06	61	30	3	5	3	0	0	90	7	150
2014	EN	44	35	9	7	4	1	0	79	12	2240
2014	EN-02	42	34	12	9	2	1	1	77	11	105
2014	EN-03	37	38	9	9	5	1	0	76	15	379
2014	EN-04	41	33	11	8	6	1	0	75	14	970
2014	EN-05	49	37	6	5	3	1	0	86	8	576
2014	EN-06	55	36	4	3	2	0	0	91	5	167

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	59	29	6	4	1	0	89	5	2544
2020	EN-02	67	25	5	1	0	0	93	2	201
2020	EN-03	59	28	6	4	2	0	87	7	400
2020	EN-04	58	28	7	5	1	0	87	6	1041
2020	EN-05	55	34	6	3	1	0	89	5	692
2019	EN	53	33	7	5	2	0	86	7	2372
2019	EN-01	80	13	7	0	0	0	93	0	15
2019	EN-02	63	29	6	2	1	0	91	3	189
2019	EN-03	53	34	7	4	2	0	87	6	379
2019	EN-04	52	31	8	6	2	0	83	8	959
2019	EN-05	48	38	6	6	2	0	86	8	612
2019	EN-06	64	30	3	3	0	0	94	3	179
2018	EN	49	38	6	5	3	0	86	8	2050
2018	EN-02	63	28	5	2	2	0	91	4	152
2018	EN-03	49	38	6	4	2	0	87	6	324
2018	EN-04	47	37	7	5	4	0	84	9	854
2018	EN-05	46	42	5	5	2	0	88	7	538
2017	EN	47	38	8	5	2	0	85	8	2206
2017	EN-01	82	18	0	0	0	0	100	0	11
2017	EN-02	54	40	4	3	0	0	94	3	146
2017	EN-03	51	32	7	7	3	0	83	10	360
2017	EN-04	44	38	9	6	3	0	82	8	922
2017	EN-05	46	40	6	5	3	0	87	7	580
2017	EN-06	54	37	7	2	0	0	91	2	151
2014	EN	44	41	8	4	2	0	86	6	2240
2014	EN-02	45	41	7	5	0	2	88	6	105
2014	EN-03	45	40	8	4	2	0	85	6	379
2014	EN-04	40	42	10	5	2	0	83	7	971
2014	EN-05	48	41	6	4	1	0	89	5	575
2014	EN-06	50	41	5	3	1	0	91	4	167

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	36	7	3	1	1	88	5	2535
2020	EN-02	56	32	9	2	0	1	89	2	201
2020	EN-03	49	36	6	6	2	1	86	8	394
2020	EN-04	49	37	9	3	2	0	87	5	1041
2020	EN-05	50	39	7	3	1	1	89	4	687
2019	EN	46	39	9	4	2	0	85	6	2378
2019	EN-01	72	28	0	0	0	0	100	0	15
2019	EN-02	54	36	5	2	2	1	92	4	191
2019	EN-03	44	41	10	2	3	0	85	5	379
2019	EN-04	43	39	11	4	2	0	82	7	960
2019	EN-05	46	39	8	4	3	1	85	7	615
2019	EN-06	57	37	4	2	0	0	94	2	179
2018	EN	41	42	11	3	2	1	83	5	2055
2018	EN-02	46	38	13	2	1	0	84	3	151
2018	EN-03	42	41	10	2	4	1	83	6	325
2018	EN-04	38	42	14	3	2	1	81	5	859
2018	EN-05	42	44	9	4	1	0	86	5	538

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	37	41	12	6	2	1	0	79	9	2546
2020	EN-02	45	38	10	3	1	2	0	86	4	201
2020	EN-03	37	44	10	7	1	1	0	82	8	401
2020	EN-04	34	41	13	7	3	1	0	77	10	1041
2020	EN-05	37	41	13	6	2	1	0	79	9	693
2019	EN	34	42	13	6	3	1	0	77	10	2366
2019	EN-01	61	33	6	0	0	0	0	94	0	15
2019	EN-02	43	39	11	6	1	1	0	83	7	191
2019	EN-03	32	43	17	4	3	0	0	75	7	378
2019	EN-04	32	41	15	7	4	1	0	74	11	952
2019	EN-05	31	47	11	6	4	1	0	79	10	613
2019	EN-06	43	39	8	8	2	0	0	82	10	178
2018	EN	40	41	11	4	2	1	0	83	6	2056
2018	EN-02	56	32	6	3	1	2	0	90	4	154
2018	EN-03	40	43	9	5	1	1	0	84	6	324
2018	EN-04	36	41	14	4	3	1	0	79	7	856
2018	EN-05	37	46	10	4	2	1	0	84	6	538
2017	EN	35	45	11	5	2	2	0	82	7	2208
2017	EN-01	64	36	0	0	0	0	0	100	0	11
2017	EN-02	44	38	9	6	1	3	0	84	6	145
2017	EN-03	39	42	10	5	2	2	0	83	7	360
2017	EN-04	31	47	13	5	2	2	0	80	7	925
2017	EN-05	34	46	12	4	2	1	0	82	6	580
2017	EN-06	47	40	7	5	1	0	0	87	6	151
2014	EN	39	40	12	5	2	3	0	81	7	2240
2014	EN-02	48	37	6	3	3	4	0	88	6	105
2014	EN-03	40	37	13	5	3	3	0	79	8	379
2014	EN-04	35	40	15	5	1	3	0	78	7	970
2014	EN-05	39	42	10	4	2	2	1	84	6	576
2014	EN-06	46	41	6	5	1	1	0	88	6	167

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	37	12	4	2	4	0	80	7	2545
2020	EN-02	40	36	11	3	2	7	1	83	5	200
2020	EN-03	42	38	11	4	1	3	0	82	6	401
2020	EN-04	37	38	13	5	3	4	0	79	8	1043
2020	EN-05	41	37	12	5	2	3	0	80	7	690
2019	EN	39	38	14	4	2	2	0	79	7	2367
2019	EN-01	61	25	13	0	0	0	0	87	0	15
2019	EN-02	48	35	10	4	1	3	0	85	5	190
2019	EN-03	39	37	14	4	2	3	1	80	6	376
2019	EN-04	37	38	16	4	3	3	0	76	7	957
2019	EN-05	37	41	13	5	2	2	0	80	7	614
2019	EN-06	43	37	13	7	0	0	0	80	7	177
2018	EN	40	39	12	4	2	4	0	82	6	2059
2018	EN-02	55	29	6	4	0	4	1	89	4	153
2018	EN-03	41	42	8	3	1	4	0	87	5	324
2018	EN-04	35	39	15	4	2	5	0	78	7	857
2018	EN-05	39	40	13	3	2	2	1	81	5	541
2017	EN	34	42	13	4	2	5	0	80	6	2202
2017	EN-01	64	18	9	0	9	0	0	82	9	11
2017	EN-02	32	43	10	5	1	7	1	82	7	146
2017	EN-03	36	40	12	4	2	5	1	81	6	359
2017	EN-04	32	41	15	5	2	5	0	77	8	922
2017	EN-05	36	43	13	3	2	4	1	82	5	577
2017	EN-06	40	47	9	2	1	2	0	89	3	151
2014	EN	38	38	13	3	2	5	0	81	5	2239
2014	EN-02	38	35	16	2	2	7	0	78	4	105
2014	EN-03	38	37	11	5	1	7	0	82	7	379
2014	EN-04	37	37	15	4	2	5	0	78	6	969
2014	EN-05	40	39	12	2	2	3	1	83	4	576
2014	EN-06	43	43	9	2	1	2	1	88	3	167

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	56	31	7	3	2	0	0	88	5	2546
2020	EN-02	63	26	8	0	1	1	0	91	1	200
2020	EN-03	54	35	6	3	1	0	0	89	4	402
2020	EN-04	55	32	8	3	1	0	0	87	5	1046
2020	EN-05	56	31	8	3	2	0	0	87	5	687
2019	EN	49	36	9	4	3	0	0	85	6	2373
2019	EN-01	73	21	6	0	0	0	0	94	0	15
2019	EN-02	65	28	5	2	0	0	0	93	2	191
2019	EN-03	47	39	7	4	3	0	0	86	7	376
2019	EN-04	46	37	10	4	3	0	0	83	7	960
2019	EN-05	45	37	10	4	2	0	0	83	7	614
2019	EN-06	58	29	8	4	2	0	0	87	6	178
2018	EN	47	40	7	3	2	0	0	87	5	2057
2018	EN-02	65	28	4	4	0	0	0	93	4	154
2018	EN-03	49	37	8	4	2	0	0	86	6	325
2018	EN-04	45	41	9	3	3	0	0	85	6	854
2018	EN-05	44	46	6	2	2	0	0	90	4	541
2017	EN	45	39	9	4	2	0	0	85	7	2210
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	51	38	9	1	1	0	0	89	2	146
2017	EN-03	46	38	8	6	3	0	0	84	9	360
2017	EN-04	43	40	9	4	3	1	0	84	7	926
2017	EN-05	45	41	8	5	2	0	0	85	6	580
2017	EN-06	56	29	8	4	2	0	0	86	6	151
2014	EN	45	38	10	4	3	0	0	84	7	2238
2014	EN-02	50	34	10	3	1	1	1	86	4	105
2014	EN-03	45	39	10	3	3	0	0	84	7	378
2014	EN-04	41	40	10	5	2	1	0	82	8	969
2014	EN-05	47	37	9	3	3	0	0	85	6	576
2014	EN-06	56	33	7	3	1	0	0	88	5	167

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	25	10	4	2	6	3	83	7	2548
2020	EN-02	50	22	10	5	1	8	4	81	7	201
2020	EN-03	47	28	10	4	2	6	3	82	7	402
2020	EN-04	48	25	11	3	2	7	3	81	6	1043
2020	EN-05	51	25	7	4	3	6	3	84	8	691

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	35	15	4	2	6	1	77	7	2556
2020	EN-02	34	33	15	5	2	10	2	76	7	201
2020	EN-03	36	37	16	4	2	4	0	76	6	403
2020	EN-04	35	35	16	4	2	7	1	76	7	1046
2020	EN-05	37	36	14	4	2	7	0	78	6	695

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	44	33	9	5	3	3	1	82	9	2547
2020	EN-02	44	35	10	2	2	5	4	85	4	200
2020	EN-03	44	33	10	6	2	3	1	81	9	402
2020	EN-04	42	34	10	5	4	3	1	80	9	1045
2020	EN-05	45	34	8	5	4	3	1	82	10	691

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	8	11	22	42	18	10	77	52
2020	EN-04	20	4	10	51	16	23	72	20
2020	EN-05	0	0	25	49	26	0	100	17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	30	33	15	7	5	7	4	70	13	2548
2020	EN-02	36	23	12	4	3	14	8	76	10	199
2020	EN-03	29	34	14	5	5	8	5	73	12	401
2020	EN-04	28	31	17	8	5	7	5	66	15	1046
2020	EN-05	29	35	16	8	5	4	3	69	14	691
2019	EN	30	32	15	8	6	5	3	68	15	2376
2019	EN-01	66	20	7	0	0	0	7	93	0	14
2019	EN-02	33	30	14	6	4	9	5	73	11	191
2019	EN-03	30	30	18	7	5	7	3	66	14	379
2019	EN-04	27	32	16	8	7	6	4	66	17	958
2019	EN-05	28	35	14	9	7	4	2	67	17	617
2019	EN-06	43	33	11	5	3	2	2	79	9	178
2018	EN	22	36	18	9	6	6	3	64	16	2054
2018	EN-02	29	33	15	4	3	12	5	74	8	152
2018	EN-03	24	31	17	8	8	9	4	64	18	326
2018	EN-04	20	34	19	10	7	6	3	59	19	856
2018	EN-05	22	41	17	9	6	4	2	66	15	538
2017	EN	27	36	15	8	6	5	3	68	15	2207
2017	EN-01	46	26	18	9	0	0	0	72	9	11
2017	EN-02	32	27	16	4	3	9	8	71	9	145
2017	EN-03	28	34	14	9	6	4	5	68	17	360
2017	EN-04	24	35	16	9	7	6	3	65	18	926
2017	EN-05	25	42	15	7	6	3	2	71	14	578
2017	EN-06	40	36	11	6	4	0	2	78	11	151
2014	EN	29	35	14	8	6	5	3	70	15	2241
2014	EN-02	24	34	16	6	2	12	5	71	10	105
2014	EN-03	26	35	13	9	6	6	5	69	16	379
2014	EN-04	28	33	15	9	7	6	3	66	17	971
2014	EN-05	32	37	15	6	5	2	2	72	12	576
2014	EN-06	36	41	9	7	2	2	2	81	10	167

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	39	14	8	4	3	1	73	12	2552
2020	EN-02	29	33	19	10	2	6	1	66	13	200
2020	EN-03	31	39	14	7	5	3	1	73	13	402
2020	EN-04	31	39	13	8	4	4	1	74	13	1048
2020	EN-05	30	39	17	7	4	1	1	71	12	691
2019	EN	28	40	15	10	4	2	1	71	14	2374
2019	EN-01	49	25	6	14	0	0	7	79	15	15
2019	EN-02	28	39	15	8	4	6	2	71	13	191
2019	EN-03	24	40	16	13	4	3	1	66	17	376
2019	EN-04	29	39	16	10	4	2	1	70	14	960
2019	EN-05	26	44	14	9	6	1	1	71	15	615
2019	EN-06	44	40	11	5	1	0	0	83	6	178
2018	EN	27	45	13	9	4	2	1	74	13	2058
2018	EN-02	25	40	17	12	1	5	1	69	13	153
2018	EN-03	25	45	13	10	4	2	1	73	14	326
2018	EN-04	24	47	13	9	5	2	1	72	14	859
2018	EN-05	28	44	14	7	4	1	1	74	12	535
2017	EN	33	42	12	7	3	2	1	77	11	2198
2017	EN-01	55	26	18	0	0	0	0	82	0	11
2017	EN-02	31	37	15	8	2	5	1	73	11	145
2017	EN-03	32	42	11	8	3	3	1	77	11	359
2017	EN-04	29	44	12	8	4	2	0	75	13	920
2017	EN-05	35	42	12	6	3	2	1	79	9	577
2017	EN-06	50	33	9	6	1	1	0	84	7	151
2014	EN	35	41	11	6	3	3	1	79	9	2238
2014	EN-02	26	46	11	9	2	3	3	76	12	104
2014	EN-03	32	44	12	6	3	3	1	79	9	378
2014	EN-04	33	42	12	7	3	3	0	78	10	970
2014	EN-05	40	38	9	6	3	2	1	80	10	576
2014	EN-06	48	38	9	3	1	1	0	87	4	167

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	37	39	15	6	2	1	0	77	8	2544
2020	EN-02	38	38	16	4	1	3	0	78	5	200
2020	EN-03	38	41	13	4	2	1	0	80	7	401
2020	EN-04	35	40	15	6	3	2	0	76	9	1044
2020	EN-05	36	39	16	6	3	0	0	75	9	691
2019	EN	30	40	19	6	3	1	0	71	9	2371
2019	EN-01	53	41	6	0	0	0	0	94	0	15
2019	EN-02	32	44	16	5	1	2	0	77	6	190
2019	EN-03	28	40	22	4	3	2	1	70	7	376
2019	EN-04	30	39	21	6	3	1	0	69	10	958
2019	EN-05	30	41	18	6	5	1	0	72	11	614
2019	EN-06	37	41	16	5	2	0	0	77	7	179
2018	EN	32	40	17	7	3	1	0	73	10	2059
2018	EN-02	34	43	15	5	0	3	0	79	5	153
2018	EN-03	30	41	16	8	3	1	0	72	11	323
2018	EN-04	29	40	18	7	5	1	0	70	11	861
2018	EN-05	30	42	17	7	3	0	0	73	10	538

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	27	18	10	8	11	2	59	21	2546
2020	EN-02	27	27	16	8	4	16	2	67	14	201
2020	EN-03	27	29	16	10	8	9	2	62	20	401
2020	EN-04	25	25	19	10	9	12	1	57	22	1042
2020	EN-05	23	28	17	11	9	9	2	58	23	690
2019	EN	20	27	19	12	11	10	2	53	26	2370
2019	EN-01	62	25	7	6	0	0	0	87	6	15
2019	EN-02	27	26	17	8	9	11	2	60	20	190
2019	EN-03	17	28	19	13	8	12	3	53	24	378
2019	EN-04	18	26	20	12	11	11	1	50	27	957
2019	EN-05	18	26	20	12	13	9	2	49	28	614
2019	EN-06	28	30	16	9	10	6	2	62	21	177
2018	EN	18	27	19	12	11	11	1	51	27	2060
2018	EN-02	18	26	20	7	6	18	4	57	18	154
2018	EN-03	20	26	18	15	9	11	1	52	27	324
2018	EN-04	14	26	22	12	13	12	1	47	28	860
2018	EN-05	18	31	18	14	12	7	1	53	28	538
2017	EN	18	27	17	13	12	11	2	52	28	2204
2017	EN-01	64	18	18	0	0	0	0	82	0	11
2017	EN-02	21	23	19	10	7	15	5	55	22	146
2017	EN-03	16	30	15	13	10	13	3	55	28	360
2017	EN-04	16	26	17	13	14	14	1	49	32	924
2017	EN-05	18	27	20	16	11	8	1	50	29	576
2017	EN-06	29	26	17	10	8	7	3	61	20	151
2014	EN	16	25	19	15	12	11	1	48	31	2239
2014	EN-02	15	28	19	11	7	17	2	53	23	105
2014	EN-03	15	22	18	14	13	16	1	45	33	378
2014	EN-04	14	24	20	17	13	10	1	44	33	970
2014	EN-05	18	28	19	14	12	8	1	51	28	576
2014	EN-06	27	26	12	16	7	10	2	61	25	167

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	47	5	11	2	81	14	2557
2020	EN-02	43	43	6	7	2	86	8	200
2020	EN-03	35	48	5	11	1	83	12	403
2020	EN-04	34	47	6	11	3	81	13	1048
2020	EN-05	31	48	5	13	3	79	16	694

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	41	10	10	3	0	1	77	13	2550
2020	EN-02	34	41	12	8	3	1	1	77	12	200
2020	EN-03	40	42	6	10	2	0	0	82	12	400
2020	EN-04	35	41	11	9	3	0	1	77	12	1046
2020	EN-05	34	42	9	12	3	0	1	77	15	694
2019	EN	39	37	8	11	4	0	0	76	16	2374
2019	EN-01	73	14	6	7	0	0	0	87	7	15
2019	EN-02	46	35	9	6	4	0	0	81	10	191
2019	EN-03	37	40	8	10	5	0	0	77	15	379
2019	EN-04	36	39	9	12	4	0	0	75	16	955
2019	EN-05	37	37	8	12	6	0	0	74	18	616
2019	EN-06	50	32	5	10	3	0	0	82	14	179
2017	EN	39	35	8	12	6	0	0	74	18	2206
2017	EN-01	71	20	9	0	0	0	0	91	0	11
2017	EN-02	41	43	7	7	2	0	0	84	9	146
2017	EN-03	42	34	9	10	5	0	0	76	15	360
2017	EN-04	35	37	8	13	7	0	0	72	20	923
2017	EN-05	40	31	9	13	6	0	0	71	19	579
2017	EN-06	50	31	4	10	5	0	0	81	15	151
2014	EN	40	36	8	10	5	0	0	76	16	2238
2014	EN-02	42	34	9	11	4	0	0	77	15	104
2014	EN-03	42	36	9	8	5	0	0	78	13	378
2014	EN-04	38	37	9	11	5	0	0	75	16	970
2014	EN-05	41	37	6	10	6	0	0	78	16	576
2014	EN-06	49	32	5	9	4	0	0	82	13	167

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	37	8	6	2	0	0	85	7	2543
2020	EN-02	54	32	6	5	2	1	0	87	7	199
2020	EN-03	49	39	6	5	0	0	0	88	6	401
2020	EN-04	47	38	8	6	1	0	0	85	8	1046
2020	EN-05	45	36	10	6	2	0	0	82	8	686
2019	EN	49	37	7	5	2	0	0	86	6	2365
2019	EN-01	89	11	0	0	0	0	0	100	0	15
2019	EN-02	54	36	4	4	2	0	0	90	6	190
2019	EN-03	49	39	7	4	2	0	0	88	6	376
2019	EN-04	45	40	8	6	2	0	0	85	8	954
2019	EN-05	49	37	8	4	2	0	0	86	6	612
2019	EN-06	62	31	4	2	1	0	0	93	4	179
2017	EN	53	34	6	4	1	0	0	88	6	2199
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	57	35	5	3	1	0	0	92	4	146
2017	EN-03	61	30	5	2	1	0	0	92	3	358
2017	EN-04	48	37	8	6	1	0	0	85	7	922
2017	EN-05	52	36	5	5	1	0	0	88	6	576
2017	EN-06	62	31	5	2	0	0	0	92	2	151
2014	EN	48	39	7	4	1	0	0	87	5	2236
2014	EN-02	46	39	6	5	3	0	1	86	8	105
2014	EN-03	47	41	7	4	1	0	0	88	5	379
2014	EN-04	43	42	9	4	1	0	0	85	6	969
2014	EN-05	53	34	6	5	2	0	1	88	6	573
2014	EN-06	62	33	3	2	0	0	0	95	2	167

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	71	19	5	2	1	1	1	92	4	2547
2020	EN-02	73	20	4	0	3	0	0	93	3	199
2020	EN-03	75	18	4	2	0	0	0	93	3	399
2020	EN-04	72	18	4	2	1	1	1	92	4	1045
2020	EN-05	69	19	5	3	1	2	1	90	5	695
2017	EN	60	26	6	3	1	1	2	89	4	2205
2017	EN-01	53	37	0	0	0	0	9	100	0	11
2017	EN-02	67	22	5	3	3	0	0	88	6	146
2017	EN-03	63	27	4	3	1	1	3	93	3	358
2017	EN-04	60	25	8	3	1	1	2	88	4	925
2017	EN-05	59	28	6	4	1	1	2	89	5	579
2017	EN-06	57	29	9	2	1	1	1	88	3	151
2014	EN	62	24	6	4	2	1	2	88	6	2240
2014	EN-02	56	27	4	8	5	0	1	83	13	105
2014	EN-03	63	22	5	4	3	1	2	88	7	379
2014	EN-04	61	25	6	4	2	0	2	88	5	971
2014	EN-05	62	25	6	4	1	0	2	89	5	575
2014	EN-06	68	23	5	1	2	1	0	93	2	167

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	42	28	15	6	3	6	2	75	9	2557
2020	EN-02	52	23	10	4	2	6	3	82	7	201
2020	EN-03	43	22	13	7	3	8	4	74	11	403
2020	EN-04	40	28	15	6	3	7	2	75	9	1048
2020	EN-05	41	29	17	6	2	3	2	74	8	694
2019	EN	40	28	15	6	4	5	2	73	10	2376
2019	EN-01	54	31	0	7	0	7	0	92	8	15
2019	EN-02	47	20	15	3	4	9	3	76	7	191
2019	EN-03	41	25	15	6	4	6	3	72	11	377
2019	EN-04	40	27	14	6	4	7	2	74	11	960
2019	EN-05	38	31	16	7	3	3	1	72	11	616
2019	EN-06	42	29	19	5	2	2	1	73	7	178

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	2555
2020	EN-03	6	94	402
2020	EN-04	9	91	1047
2020	EN-05	9	91	695
2020	EN-06	6	94	171
2019	EN	11	89	2377
2019	EN-01	0	100	15
2019	EN-02	8	92	191
2019	EN-03	10	90	377
2019	EN-04	11	89	960
2019	EN-05	13	87	616
2019	EN-06	5	95	179
2018	EN	11	89	2065
2018	EN-02	8	92	154
2018	EN-03	11	89	324
2018	EN-04	12	88	862
2018	EN-05	11	89	541

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	48	52	205
2020	EN-03	62	38	26
2020	EN-04	51	49	96
2020	EN-05	39	61	66
2019	EN	45	55	248
2019	EN-03	44	56	37
2019	EN-04	55	45	105
2019	EN-05	31	69	79
2018	EN	47	53	230
2018	EN-03	66	34	35
2018	EN-04	41	59	107
2018	EN-05	46	54	61

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	59	41	205
2020	EN-03	77	23	26
2020	EN-04	54	46	96
2020	EN-05	63	37	66
2019	EN	57	43	248
2019	EN-03	63	37	37
2019	EN-04	57	43	105
2019	EN-05	57	43	79
2018	EN	60	40	230
2018	EN-03	62	38	35
2018	EN-04	64	36	107
2018	EN-05	52	48	61

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	205
2020	EN-04	5	95	96
2020	EN-05	13	87	66
2019	EN	8	92	248
2019	EN-03	0	100	37
2019	EN-04	5	95	105
2019	EN-05	15	85	79
2018	EN	9	91	230
2018	EN-03	0	100	35
2018	EN-04	6	94	107
2018	EN-05	21	79	61

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	205
2020	EN-03	100	26
2020	EN-04	100	96
2020	EN-05	100	66
2019	EN	100	248
2019	EN-03	100	37
2019	EN-04	100	105
2019	EN-05	100	79

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	205
2020	EN-04	8	92	96
2020	EN-05	7	93	66
2019	EN	6	94	248
2019	EN-05	9	91	79
2018	EN	4	96	230

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	4	96	205
2020	EN-03	0	100	26
2020	EN-04	5	95	96
2019	EN	7	93	248
2019	EN-04	7	93	105
2019	EN-05	6	94	79
2018	EN	7	93	230
2018	EN-04	7	93	107

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	3	97	205
2020	EN-03	0	100	26
2020	EN-06	0	100	10
2019	EN	4	96	248
2019	EN-02	0	100	14
2019	EN-04	5	95	105

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	42	58	205
2020	EN-03	39	61	26
2020	EN-04	36	64	96
2020	EN-05	49	51	66
2019	EN	38	62	244
2019	EN-03	31	69	36
2019	EN-04	39	61	103
2019	EN-05	39	61	79
2018	EN	44	56	229
2018	EN-03	46	54	35
2018	EN-04	40	60	107
2018	EN-05	51	49	60

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	35	65	205
2020	EN-03	34	66	26
2020	EN-04	33	67	96
2020	EN-05	35	65	66
2019	EN	36	64	244
2019	EN-03	36	64	36
2019	EN-04	38	62	103
2019	EN-05	34	66	79
2018	EN	39	61	229
2018	EN-03	48	52	35
2018	EN-04	41	59	107
2018	EN-05	28	72	60

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	44	56	205
2020	EN-03	40	60	26
2020	EN-04	47	53	96
2020	EN-05	38	62	66
2019	EN	48	52	244
2019	EN-03	53	47	36
2019	EN-04	46	54	103
2019	EN-05	43	57	79
2018	EN	45	55	229
2018	EN-03	39	61	35
2018	EN-04	48	52	107
2018	EN-05	44	56	60

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	42	58	205
2020	EN-03	50	50	26
2020	EN-04	40	60	96
2020	EN-05	45	55	66
2019	EN	48	52	244
2019	EN-03	41	59	36
2019	EN-04	51	49	103
2019	EN-05	43	57	79
2018	EN	43	57	229
2018	EN-03	38	62	35
2018	EN-04	44	56	107
2018	EN-05	43	57	60

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	33	67	205
2020	EN-03	48	52	26
2020	EN-04	35	65	96
2020	EN-05	24	76	66
2019	EN	38	62	244
2019	EN-03	46	54	36
2019	EN-04	41	59	103
2019	EN-05	28	72	79
2018	EN	34	66	229
2018	EN-03	32	68	35
2018	EN-04	33	67	107
2018	EN-05	35	65	60

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	57	43	205
2020	EN-03	56	44	26
2020	EN-04	60	40	96
2020	EN-05	52	48	66
2019	EN	52	48	244
2019	EN-03	51	49	36
2019	EN-04	55	45	103
2019	EN-05	48	52	79
2018	EN	54	46	229
2018	EN-03	50	50	35
2018	EN-04	54	46	107
2018	EN-05	51	49	60

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	41	59	205
2020	EN-03	45	55	26
2020	EN-04	38	62	96
2020	EN-05	42	58	66
2019	EN	34	66	244
2019	EN-03	35	65	36
2019	EN-04	30	70	103
2019	EN-05	39	61	79
2018	EN	35	65	229
2018	EN-03	41	59	35
2018	EN-04	33	67	107
2018	EN-05	37	63	60

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	4	96	205
2019	EN	5	95	244
2019	EN-04	8	92	103
2018	EN	3	97	229

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	205
2020	EN-04	9	91	96
2020	EN-05	10	90	66
2019	EN	13	87	244
2019	EN-03	14	86	36
2019	EN-04	11	89	103
2019	EN-05	15	85	79
2018	EN	14	86	229
2018	EN-03	15	85	35
2018	EN-04	16	84	107
2018	EN-05	14	86	60

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	44	56	205
2020	EN-03	57	43	26
2020	EN-04	44	56	96
2020	EN-05	38	62	66
2019	EN	47	53	244
2019	EN-03	50	50	36
2019	EN-04	48	52	103
2019	EN-05	47	53	79
2018	EN	46	54	229
2018	EN-03	57	43	35
2018	EN-04	46	54	107
2018	EN-05	33	67	60

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	27	73	205
2020	EN-03	31	69	26
2020	EN-04	22	78	96
2020	EN-05	24	76	66
2019	EN	24	76	244
2019	EN-03	36	64	36
2019	EN-04	22	78	103
2019	EN-05	24	76	79
2018	EN	27	73	229
2018	EN-02	0	100	11
2018	EN-03	38	62	35
2018	EN-04	18	82	107
2018	EN-05	46	54	60

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	205
2020	EN-04	10	90	96
2020	EN-05	9	91	66
2020	EN-06	0	100	10
2019	EN	12	88	244
2019	EN-04	19	81	103
2019	EN-05	7	93	79
2018	EN	7	93	229
2018	EN-04	7	93	107

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	54	46	205
2020	EN-03	66	34	26
2020	EN-04	50	50	96
2020	EN-05	56	44	66
2019	EN	53	47	243
2019	EN-03	47	53	36
2019	EN-04	54	46	102
2019	EN-05	54	46	79
2018	EN	54	46	230
2018	EN-03	64	36	35
2018	EN-04	48	52	107
2018	EN-05	66	34	61

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	29	71	205
2020	EN-03	23	77	26
2020	EN-04	30	70	96
2020	EN-05	25	75	66
2019	EN	24	76	243
2019	EN-03	23	77	36
2019	EN-04	27	73	102
2019	EN-05	22	78	79
2018	EN	30	70	230
2018	EN-03	32	68	35
2018	EN-04	23	77	107
2018	EN-05	42	58	61

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	12	88	205
2020	EN-04	7	93	96
2020	EN-05	18	82	66
2019	EN	9	91	243
2019	EN-04	5	95	102
2019	EN-05	14	86	79
2018	EN	13	87	230
2018	EN-04	8	92	107
2018	EN-05	27	73	61

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	14	86	205
2020	EN-04	18	82	96
2020	EN-05	8	92	66
2019	EN	18	82	243
2019	EN-03	29	71	36
2019	EN-04	18	82	102
2019	EN-05	14	86	79
2018	EN	18	82	230
2018	EN-03	25	75	35
2018	EN-04	16	84	107
2018	EN-05	17	83	61

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	205
2020	EN-04	10	90	96
2020	EN-05	10	90	66
2019	EN	9	91	243
2019	EN-04	13	87	102
2019	EN-05	9	91	79
2018	EN	13	87	230
2018	EN-03	14	86	35
2018	EN-04	10	90	107
2018	EN-05	19	81	61

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	4	96	205
2020	EN-03	0	100	26
2020	EN-06	0	100	10
2019	EN	6	94	243
2019	EN-02	0	100	13
2019	EN-04	7	93	102
2018	EN	9	91	230
2018	EN-04	5	95	107
2018	EN-05	15	85	61

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	12	88	205
2020	EN-03	0	100	26
2020	EN-04	12	88	96
2020	EN-05	12	88	66
2019	EN	9	91	243
2019	EN-04	12	88	102
2019	EN-05	7	93	79
2018	EN	11	89	230
2018	EN-03	24	76	35
2018	EN-04	8	92	107
2018	EN-05	10	90	61

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	15	85	205
2020	EN-04	13	87	96
2020	EN-05	16	84	66
2019	EN	10	90	243
2019	EN-04	8	92	102
2019	EN-05	11	89	79
2018	EN	13	87	230
2018	EN-04	14	86	107
2018	EN-05	13	87	61

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	26	74	205
2020	EN-03	22	78	26
2020	EN-04	24	76	96
2020	EN-05	29	71	66
2019	EN	31	69	243
2019	EN-03	42	58	36
2019	EN-04	32	68	102
2019	EN-05	27	73	79
2018	EN	26	74	230
2018	EN-03	27	73	35
2018	EN-04	31	69	107
2018	EN-05	17	83	61

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	197
2020	EN-03	20	80	26
2019	EN	6	94	230
2019	EN-04	11	89	95
2018	EN	11	89	210
2018	EN-04	13	87	101
2018	EN-05	9	91	52

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	23	77	197
2020	EN-03	28	72	26
2019	EN	21	79	230
2019	EN-04	28	72	95
2018	EN	24	76	210
2018	EN-03	26	74	33
2018	EN-04	20	80	101
2018	EN-05	23	77	52

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	197
2020	EN-06	0	100	10
2019	EN	10	90	230
2019	EN-04	10	90	95
2018	EN	8	92	210
2018	EN-04	10	90	101

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	197
2020	EN-06	0	100	10
2019	EN	3	97	230
2019	EN-02	0	100	13
2019	EN-04	6	94	95
2018	EN	8	92	210
2018	EN-04	9	91	101

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	6	94	197
2019	EN	10	90	230
2019	EN-04	10	90	95
2018	EN	9	91	210
2018	EN-04	8	92	101
2018	EN-05	13	87	52

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	197
2019	EN	6	94	230
2019	EN-02	0	100	13
2019	EN-04	5	95	95
2018	EN	8	92	210
2018	EN-04	5	95	101
2018	EN-05	12	88	52

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	12	88	197
2020	EN-06	0	100	10
2019	EN	8	92	230
2019	EN-02	0	100	13
2019	EN-04	9	91	95
2018	EN	6	94	210
2018	EN-03	0	100	33
2018	EN-04	8	92	101

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	197
2020	EN-03	23	77	26
2019	EN	17	83	230
2019	EN-04	13	87	95
2018	EN	16	84	210
2018	EN-03	21	79	33
2018	EN-04	12	88	101
2018	EN-05	23	77	52

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	197
2020	EN-03	19	81	26
2019	EN	11	89	230
2019	EN-04	12	88	95
2018	EN	11	89	210
2018	EN-03	14	86	33
2018	EN-04	10	90	101

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	34	66	197
2020	EN-03	26	74	26
2019	EN	32	68	230
2019	EN-04	35	65	95
2018	EN	35	65	210
2018	EN-03	42	58	33
2018	EN-04	33	67	101
2018	EN-05	31	69	52

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	197
2019	EN	8	92	230
2019	EN-04	6	94	95
2018	EN	7	93	210
2018	EN-04	7	93	101

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	49	51	197
2020	EN-03	41	59	26
2019	EN	49	51	230
2019	EN-04	46	54	95
2018	EN	50	50	210
2018	EN-03	54	46	33
2018	EN-04	51	49	101
2018	EN-05	46	54	52

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	3	97	197
2020	EN-06	0	100	10
2019	EN	2	98	230
2019	EN-02	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	54	46	197
2020	EN-03	48	52	26
2019	EN	57	43	230
2019	EN-04	56	44	95
2018	EN	55	45	210
2018	EN-03	66	34	33
2018	EN-04	55	45	101
2018	EN-05	55	45	52

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	197
2020	EN-06	0	100	10
2019	EN	6	94	230
2018	EN	4	96	210

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	15	85	197
2019	EN	13	87	230
2019	EN-04	14	86	95
2018	EN	11	89	210
2018	EN-04	13	87	101
2018	EN-05	10	90	52

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	19	19	15	6	5	30	6	60	16	2556
2020	EN-02	23	13	10	1	3	39	10	72	8	201
2020	EN-03	19	19	15	5	5	29	8	61	16	403
2020	EN-04	17	17	16	6	5	32	7	55	18	1047
2020	EN-05	20	21	17	7	5	27	4	59	17	694
2019	EN	16	20	19	6	5	28	7	54	17	2373
2019	EN-01	20	22	11	0	0	34	14	79	0	15
2019	EN-02	18	18	16	5	2	32	9	60	12	191
2019	EN-03	13	15	19	7	6	30	9	47	21	377
2019	EN-04	15	18	19	6	5	29	7	52	18	960
2019	EN-05	14	23	20	6	6	26	5	54	17	614
2019	EN-06	23	30	15	7	3	18	3	68	12	178
2018	EN	16	21	18	6	6	28	5	55	18	2062
2018	EN-02	18	17	14	3	2	35	10	65	9	154
2018	EN-03	16	17	16	7	6	31	7	53	21	327
2018	EN-04	13	19	20	6	7	31	4	49	20	856
2018	EN-05	16	26	19	9	4	22	3	57	17	542
2017	EN	16	21	17	7	5	28	7	56	18	2208
2017	EN-01	35	9	9	9	0	29	9	71	15	11
2017	EN-02	13	14	16	3	3	33	19	56	11	146
2017	EN-03	15	16	16	7	5	34	8	52	20	360
2017	EN-04	14	19	17	7	6	31	7	52	21	925
2017	EN-05	16	27	20	7	4	20	5	58	15	579
2017	EN-06	24	30	11	8	3	20	4	71	14	151
2014	EN	15	22	18	5	5	31	6	57	15	2240
2014	EN-02	19	10	15	7	2	32	15	54	18	105
2014	EN-03	14	18	14	6	5	35	9	56	19	378
2014	EN-04	12	19	20	4	5	33	6	52	15	971
2014	EN-05	15	27	19	4	4	25	5	61	12	576
2014	EN-06	25	28	12	5	2	23	4	73	10	167

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	34	15	4	3	7	0	76	8	2554
2020	EN-02	39	31	11	1	3	13	2	82	5	201
2020	EN-03	37	31	16	4	3	9	0	75	8	402
2020	EN-04	34	35	14	5	4	7	0	74	11	1047
2020	EN-05	36	34	17	4	3	5	0	74	8	693
2019	EN	35	35	15	5	4	6	0	75	10	2374
2019	EN-01	48	35	11	0	0	6	0	88	0	15
2019	EN-02	40	31	11	5	1	10	1	80	7	189
2019	EN-03	34	30	17	5	5	8	1	71	11	378
2019	EN-04	34	35	15	6	4	7	0	74	11	959
2019	EN-05	33	38	16	5	4	4	0	74	10	615
2019	EN-06	40	41	10	5	2	3	0	83	7	179
2018	EN	33	34	16	6	4	7	0	72	11	2064
2018	EN-02	39	36	11	2	2	8	2	83	5	154
2018	EN-03	34	30	15	7	4	10	0	71	12	326
2018	EN-04	28	35	17	5	6	9	0	69	12	858
2018	EN-05	32	36	17	8	3	3	0	71	12	542
2017	EN	31	36	14	6	4	8	1	74	11	2206
2017	EN-01	53	9	18	0	0	20	0	77	0	11
2017	EN-02	29	31	19	3	1	14	2	72	5	146
2017	EN-03	33	33	15	5	4	10	0	73	10	359
2017	EN-04	28	38	13	6	5	9	1	72	13	924
2017	EN-05	32	39	16	7	3	4	0	74	10	579
2017	EN-06	46	32	10	3	3	4	1	83	7	151
2014	EN	26	38	17	5	3	10	1	72	9	2240
2014	EN-02	25	39	14	3	2	15	2	77	6	105
2014	EN-03	24	40	14	6	3	12	0	73	10	378
2014	EN-04	23	36	19	5	3	12	1	68	10	971
2014	EN-05	29	40	15	5	3	7	1	76	8	576
2014	EN-06	39	38	15	2	1	6	0	81	3	167

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	6	94	2556
2020	EN-02	5	95	201
2020	EN-03	6	94	403
2020	EN-04	6	94	1047
2020	EN-05	7	93	695
2019	EN	7	93	2375
2019	EN-02	4	96	191
2019	EN-03	10	90	378
2019	EN-04	7	93	957
2019	EN-05	8	92	617
2018	EN	6	94	2063
2018	EN-02	7	93	154
2018	EN-03	7	93	325
2018	EN-04	6	94	858
2018	EN-05	6	94	542

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	34	66	158
2020	EN-03	43	57	25
2020	EN-04	31	69	65
2020	EN-05	32	68	46
2019	EN	28	72	167
2019	EN-03	34	66	36
2019	EN-04	36	64	67
2019	EN-05	15	85	46
2018	EN	37	63	128
2018	EN-03	31	69	22
2018	EN-04	45	55	53
2018	EN-05	27	73	29

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	72	28	158
2020	EN-03	72	28	25
2020	EN-04	73	27	65
2020	EN-05	67	33	46
2019	EN	77	23	167
2019	EN-03	64	36	36
2019	EN-04	80	20	67
2019	EN-05	82	18	46
2018	EN	73	27	128
2018	EN-03	71	29	22
2018	EN-04	76	24	53
2018	EN-05	75	25	29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	158
2018	EN	4	96	128

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	158
2020	EN-03	100	25
2020	EN-04	100	65
2020	EN-05	100	46
2019	EN	100	167
2019	EN-03	100	36
2019	EN-04	100	67
2019	EN-05	100	46
2018	EN	100	128
2018	EN-02	100	10
2018	EN-03	100	22
2018	EN-04	100	53
2018	EN-05	100	29

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	158
2020	EN-04	12	88	65
2019	EN	8	92	167
2019	EN-05	11	89	46
2018	EN	5	95	128
2018	EN-02	0	100	10
2018	EN-05	0	100	29

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	158
2020	EN-04	8	92	65
2019	EN	3	97	167
2018	EN	7	93	128

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	15	85	158
2020	EN-04	17	83	65
2020	EN-05	20	80	46
2019	EN	9	91	167
2019	EN-04	9	91	67
2018	EN	8	92	128
2018	EN-02	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	33	67	158
2020	EN-03	30	70	25
2020	EN-04	31	69	65
2020	EN-05	38	62	46
2019	EN	24	76	162
2019	EN-03	22	78	35
2019	EN-04	21	79	65
2019	EN-05	29	71	45
2018	EN	37	63	128
2018	EN-03	46	54	22
2018	EN-04	36	64	53
2018	EN-05	39	61	29

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	30	70	158
2020	EN-03	22	78	25
2020	EN-04	35	65	65
2020	EN-05	28	72	46
2019	EN	28	72	162
2019	EN-03	20	80	35
2019	EN-04	35	65	65
2019	EN-05	31	69	45
2018	EN	33	67	128
2018	EN-03	41	59	22
2018	EN-04	34	66	53
2018	EN-05	43	57	29

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	21	79	158
2020	EN-03	19	81	25
2020	EN-04	17	83	65
2020	EN-05	26	74	46
2019	EN	16	84	162
2019	EN-03	16	84	35
2019	EN-04	16	84	65
2019	EN-05	11	89	45
2018	EN	24	76	128
2018	EN-03	37	63	22
2018	EN-04	25	75	53
2018	EN-05	20	80	29

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	158
2020	EN-04	12	88	65
2019	EN	6	94	162
2019	EN-04	7	93	65
2018	EN	9	91	128

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	27	73	158
2020	EN-03	45	55	25
2020	EN-04	26	74	65
2020	EN-05	17	83	46
2019	EN	21	79	162
2019	EN-03	22	78	35
2019	EN-04	24	76	65
2019	EN-05	20	80	45
2018	EN	36	64	128
2018	EN-03	32	68	22
2018	EN-04	33	67	53
2018	EN-05	31	69	29

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	27	73	158
2020	EN-03	40	60	25
2020	EN-04	14	86	65
2020	EN-05	31	69	46
2019	EN	26	74	162
2019	EN-03	30	70	35
2019	EN-04	19	81	65
2019	EN-05	29	71	45
2018	EN	24	76	128
2018	EN-04	21	79	53
2018	EN-05	40	60	29

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	3	97	158
2020	EN-03	0	100	25

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	158
2019	EN	6	94	162
2019	EN-04	9	91	65
2018	EN	6	94	128

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	158
2019	EN	12	88	162
2019	EN-04	17	83	65
2018	EN	7	93	128

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	158
2020	EN-03	100	25
2020	EN-04	100	65
2020	EN-05	100	46
2019	EN	100	162
2019	EN-03	100	35
2019	EN-04	100	65
2019	EN-05	100	45
2018	EN	100	128
2018	EN-02	100	10
2018	EN-03	100	22
2018	EN-04	100	53
2018	EN-05	100	29

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	158
2020	EN-03	0	100	25
2020	EN-04	17	83	65
2019	EN	9	91	162
2019	EN-04	12	88	65
2018	EN	5	95	128

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	EN	100	162
2019	EN-03	100	35
2019	EN-04	100	65
2019	EN-05	100	45

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	18	82	158
2020	EN-04	22	78	65
2020	EN-05	16	84	46
2019	EN	22	78	162
2019	EN-03	27	73	35
2019	EN-04	22	78	65
2019	EN-05	20	80	45
2018	EN	17	83	128
2018	EN-04	22	78	53

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	31	69	158
2020	EN-03	33	67	25
2020	EN-04	26	74	65
2020	EN-05	32	68	46
2019	EN	31	69	160
2019	EN-03	32	68	34
2019	EN-04	23	77	64
2019	EN-05	39	61	45
2018	EN	22	78	128
2018	EN-02	49	51	10
2018	EN-03	27	73	22
2018	EN-04	19	81	53
2018	EN-05	19	81	29

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	15	85	158
2020	EN-04	15	85	65
2020	EN-05	18	82	46
2019	EN	15	85	160
2019	EN-04	17	83	64
2019	EN-05	18	82	45
2018	EN	10	90	128
2018	EN-02	0	100	10
2018	EN-04	9	91	53

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	158
2020	EN-03	0	100	25
2020	EN-04	9	91	65
2020	EN-05	13	87	46
2019	EN	4	96	160
2018	EN	3	97	128

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	158
2020	EN-03	0	100	25
2020	EN-04	10	90	65
2019	EN	15	85	160
2019	EN-04	17	83	64
2019	EN-05	14	86	45
2018	EN	10	90	128
2018	EN-04	10	90	53

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	158
2020	EN-03	0	100	25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	158
2020	EN-03	0	100	25
2020	EN-04	10	90	65
2019	EN	5	95	160
2018	EN	4	96	128
2018	EN-04	0	100	53

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	158
2019	EN	6	94	160
2019	EN-04	10	90	64
2018	EN	8	92	128
2018	EN-02	0	100	10
2018	EN-04	9	91	53

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	158
2020	EN-04	11	89	65
2019	EN	7	93	160
2018	EN	8	92	128
2018	EN-02	0	100	10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	54	46	158
2020	EN-03	58	42	25
2020	EN-04	55	45	65
2020	EN-05	53	47	46
2019	EN	48	52	160
2019	EN-03	43	57	34
2019	EN-04	55	45	64
2019	EN-05	46	54	45
2018	EN	59	41	128
2018	EN-02	51	49	10
2018	EN-03	55	45	22
2018	EN-04	55	45	53
2018	EN-05	70	30	29

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	5	95	149
2019	EN	3	97	146
2018	EN	4	96	123

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	21	79	149
2020	EN-03	33	67	25
2020	EN-04	17	83	59
2019	EN	20	80	146
2018	EN	23	77	123
2018	EN-03	25	75	21
2018	EN-04	19	81	53
2018	EN-05	20	80	27

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	3	97	149
2019	EN	3	97	146
2018	EN	5	95	123

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	0	100	149
2020	EN-03	0	100	25
2020	EN-04	0	100	59
2019	EN	4	96	146

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	149
2020	EN-04	11	89	59

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	12	88	149
2020	EN-04	16	84	59
2019	EN	7	93	146
2018	EN	7	93	123
2018	EN-04	9	91	53
2018	EN-05	0	100	27

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	149
2020	EN-04	11	89	59
2019	EN	8	92	146
2018	EN	14	86	123
2018	EN-04	14	86	53
2018	EN-05	19	81	27

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	11	89	149
2020	EN-03	20	80	25
2020	EN-04	14	86	59
2019	EN	7	93	146
2018	EN	8	92	123
2018	EN-05	0	100	27

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	30	70	149
2020	EN-03	20	80	25
2020	EN-04	27	73	59
2019	EN	23	77	146
2018	EN	24	76	123
2018	EN-03	28	72	21
2018	EN-04	21	79	53
2018	EN-05	26	74	27

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	149
2019	EN	7	93	146
2018	EN	8	92	123

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	49	51	149
2020	EN-03	36	64	25
2020	EN-04	51	49	59
2019	EN	45	55	146
2018	EN	46	54	123
2018	EN-03	41	59	21
2018	EN-04	47	53	53
2018	EN-05	53	47	27

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2018	EN	100	123
2018	EN-03	100	21
2018	EN-04	100	53
2018	EN-05	100	27

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	69	31	149
2020	EN-03	55	45	25
2020	EN-04	72	28	59
2019	EN	61	39	146
2018	EN	68	32	123
2018	EN-03	77	23	21
2018	EN-04	62	38	53
2018	EN-05	74	26	27

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	6	94	146

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	149
2020	EN-04	14	86	59
2019	EN	11	89	146
2018	EN	6	94	123
2018	EN-04	12	88	53

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	20	19	17	3	3	33	5	63	9	2549
2020	EN-02	22	14	13	1	2	40	7	69	7	199
2020	EN-03	20	21	13	3	2	34	7	68	10	401
2020	EN-04	17	19	18	2	3	34	6	60	10	1046
2020	EN-05	21	20	18	4	3	31	4	62	11	693
2019	EN	17	19	19	4	3	32	6	58	11	2374
2019	EN-01	34	7	18	7	0	27	7	62	10	15
2019	EN-02	20	18	14	2	1	38	8	71	4	191
2019	EN-03	15	15	19	5	4	33	9	52	16	379
2019	EN-04	14	18	20	4	3	35	6	54	12	959
2019	EN-05	18	21	20	4	4	29	5	59	11	616
2019	EN-06	27	29	15	2	1	22	4	75	5	177
2018	EN	16	21	19	3	3	33	5	60	10	2062
2018	EN-02	20	14	13	3	2	39	9	65	10	154
2018	EN-03	16	17	20	3	4	34	7	56	11	326
2018	EN-04	14	18	20	4	4	38	4	54	12	857
2018	EN-05	17	27	19	4	2	27	4	64	8	541
2017	EN	16	20	18	3	2	34	6	60	9	2207
2017	EN-01	35	27	9	0	0	20	10	88	0	11
2017	EN-02	14	13	14	2	1	41	15	62	6	146
2017	EN-03	14	18	19	2	3	38	7	57	9	360
2017	EN-04	13	18	19	4	2	38	6	56	10	926
2017	EN-05	18	24	20	3	2	27	6	62	8	578
2017	EN-06	28	26	15	1	1	27	3	76	3	150
2014	EN	15	19	18	2	2	38	6	60	8	2238
2014	EN-02	19	21	12	2	3	33	11	71	9	105
2014	EN-03	12	18	18	2	1	43	6	59	6	377
2014	EN-04	13	16	19	3	3	40	6	54	10	971
2014	EN-05	17	22	19	2	2	32	7	63	6	576
2014	EN-06	24	23	13	3	1	33	3	73	7	167

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	33	15	4	3	9	0	76	7	2554
2020	EN-02	40	27	14	1	3	14	2	79	4	200
2020	EN-03	36	34	14	5	2	9	0	78	7	402
2020	EN-04	33	35	15	4	3	9	1	76	8	1047
2020	EN-05	36	32	17	4	3	7	0	74	8	694
2019	EN	35	34	15	3	3	9	1	77	7	2376
2019	EN-01	48	21	18	7	0	6	0	74	7	15
2019	EN-02	41	31	11	3	1	14	1	84	4	190
2019	EN-03	34	30	17	4	3	10	2	73	8	380
2019	EN-04	33	34	16	4	3	9	1	74	8	959
2019	EN-05	35	37	14	4	3	7	1	77	8	615
2019	EN-06	44	37	11	1	2	5	0	85	3	178
2018	EN	32	34	17	4	3	9	1	73	8	2059
2018	EN-02	41	31	15	1	2	9	2	80	4	153
2018	EN-03	32	35	14	3	4	10	1	76	8	325
2018	EN-04	27	35	19	4	3	11	0	70	8	855
2018	EN-05	33	35	19	5	2	6	0	73	7	541
2017	EN	31	36	14	4	2	11	1	77	7	2208
2017	EN-01	44	37	9	0	0	11	0	90	0	11
2017	EN-02	28	32	15	3	1	17	3	75	5	146
2017	EN-03	33	35	12	4	3	12	1	78	8	360
2017	EN-04	27	37	16	4	2	13	1	74	7	925
2017	EN-05	34	37	15	4	3	7	1	77	7	579
2017	EN-06	48	35	9	2	1	6	1	88	3	151
2014	EN	28	35	15	3	2	15	1	75	6	2236
2014	EN-02	27	38	11	2	4	16	2	80	7	105
2014	EN-03	25	35	17	3	1	18	1	74	5	377
2014	EN-04	25	35	17	4	2	15	1	72	8	970
2014	EN-05	31	35	14	3	2	13	1	78	6	576
2014	EN-06	37	35	13	3	1	11	0	81	4	167

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	2539
2020	EN-02	6	94	200
2020	EN-03	6	94	398
2020	EN-04	7	93	1039
2020	EN-05	7	93	693

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	2541
2020	EN-02	6	94	200
2020	EN-03	9	91	399
2020	EN-04	10	90	1040
2020	EN-05	9	91	694
2019	EN	12	88	2376
2019	EN-01	7	93	15
2019	EN-02	9	91	190
2019	EN-03	11	89	379
2019	EN-04	14	86	961
2019	EN-05	11	89	616
2019	EN-06	7	93	176
2017	EN	11	89	2206
2017	EN-01	0	100	11
2017	EN-02	13	87	145
2017	EN-03	11	89	359
2017	EN-04	13	87	925
2017	EN-05	11	89	579
2017	EN-06	4	96	151
2014	EN	9	91	2237
2014	EN-02	7	93	105
2014	EN-03	8	92	378
2014	EN-04	10	90	970
2014	EN-05	8	92	574
2014	EN-06	5	95	167

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	41	59	229
2020	EN-03	43	57	34
2020	EN-04	40	60	103
2020	EN-05	42	58	65

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	83	17	230
2020	EN-03	76	24	34
2020	EN-04	85	15	103
2020	EN-05	86	14	65
2019	EN	80	20	279
2019	EN-02	74	26	17
2019	EN-03	75	25	41
2019	EN-04	81	19	134
2019	EN-05	85	15	68
2017	EN	73	27	254
2017	EN-02	63	37	19
2017	EN-03	72	28	39
2017	EN-04	75	25	122
2017	EN-05	71	29	66
2014	EN	74	26	192
2014	EN-03	87	13	32
2014	EN-04	73	27	93
2014	EN-05	63	37	48

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	49	36	7	3	3	0	2	87	6	192
2020	EN-03	38	46	8	4	0	0	4	88	4	26
2020	EN-04	52	34	5	3	4	0	0	87	8	88
2020	EN-05	46	38	9	2	4	0	2	85	6	56
2019	EN	49	28	7	9	6	1	1	78	15	220
2019	EN-03	54	27	2	10	7	0	0	81	17	31
2019	EN-04	47	29	8	7	7	1	1	78	14	106
2019	EN-05	46	27	11	11	6	0	0	73	16	57
2017	EN	49	37	7	5	3	0	0	86	8	185
2017	EN-02	41	16	33	9	0	0	0	58	9	12
2017	EN-03	53	40	0	4	3	0	0	93	7	28
2017	EN-04	49	40	6	3	2	0	0	89	5	91
2017	EN-05	48	35	7	6	4	0	0	83	11	47
2014	EN	59	27	6	3	4	0	0	86	8	143
2014	EN-03	61	26	10	0	3	0	0	86	3	28
2014	EN-04	56	29	6	4	4	0	0	85	9	68
2014	EN-05	70	20	7	3	0	0	0	90	3	30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	49	33	8	4	2	2	3	86	6	2553
2020	EN-02	50	33	6	4	1	3	2	88	5	201
2020	EN-03	46	33	7	6	2	3	3	84	8	401
2020	EN-04	49	33	8	3	2	2	3	87	4	1046
2020	EN-05	49	33	8	4	2	2	2	85	7	695

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	37	35	15	7	3	2	74	11	2545
2020	EN-02	43	29	17	6	2	3	75	8	199
2020	EN-03	38	35	15	7	3	2	75	10	403
2020	EN-04	35	35	16	8	3	2	72	12	1045
2020	EN-05	35	40	13	6	4	1	76	10	688

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	43	11	7	2	0	80	8	2555
2020	EN-02	39	45	9	5	0	1	85	6	201
2020	EN-03	40	41	12	6	1	0	81	7	402
2020	EN-04	36	46	11	6	2	0	82	7	1047
2020	EN-05	34	42	13	9	2	0	76	11	695

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	41	11	7	2	0	80	9	2543
2020	EN-02	38	41	11	6	2	1	80	9	199
2020	EN-03	42	38	12	7	2	0	80	9	402
2020	EN-04	39	42	10	7	2	0	81	9	1042
2020	EN-05	38	41	11	7	2	0	80	9	690

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	41	17	6	1	0	1	75	8	2537
2020	EN-02	34	35	20	9	0	1	0	70	9	200
2020	EN-03	35	42	15	5	2	0	1	78	7	400
2020	EN-04	33	41	17	5	2	0	1	76	7	1036
2020	EN-05	33	41	16	8	1	0	0	75	9	691

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	36	10	3	1	1	1	85	4	2548
2020	EN-02	52	31	13	1	1	1	1	85	1	201
2020	EN-03	49	36	10	4	1	0	0	85	5	401
2020	EN-04	47	37	11	3	0	1	1	85	4	1045
2020	EN-05	47	38	9	4	1	1	1	86	5	692

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	66	20	5	1	0	6	2	93	1	2554
2020	EN-02	76	13	3	1	0	5	2	95	1	200
2020	EN-03	65	19	4	1	0	8	3	94	1	403
2020	EN-04	63	22	4	1	1	7	3	93	2	1046
2020	EN-05	67	20	6	1	0	5	1	92	1	695

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	37	9	3	1	1	86	5	2546
2020	EN-02	49	32	12	5	1	3	83	5	201
2020	EN-03	47	38	9	3	1	1	87	4	402
2020	EN-04	46	39	9	3	1	1	86	4	1046
2020	EN-05	48	35	9	4	2	1	85	6	688

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	32	8	6	3	1	0	82	9	2543
2020	EN-02	53	33	5	5	2	1	0	88	7	201
2020	EN-03	52	32	8	5	3	0	1	84	8	400
2020	EN-04	49	33	9	5	3	1	0	83	8	1045
2020	EN-05	48	30	9	8	4	1	0	79	12	688

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	58	29	8	3	2	1	0	88	5	2547
2020	EN-02	59	28	8	2	0	2	1	89	2	201
2020	EN-03	56	32	7	3	2	1	0	88	5	402
2020	EN-04	57	29	8	3	2	1	0	87	5	1048
2020	EN-05	57	29	8	3	2	1	0	87	5	687

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	97	3	1010
2020	EN-04	95	5	245
2020	EN-05	98	2	541
2020	EN-06	100	0	158

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	40	20	15	6	59	21	982
2020	EN-04	16	39	22	17	6	55	23	234
2020	EN-05	18	41	20	14	6	59	20	529
2020	EN-06	22	41	19	13	4	64	18	158

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	43	10	4	1	1	0	85	5	2551
2020	EN-02	41	41	13	3	1	1	0	83	5	201
2020	EN-03	41	42	11	4	1	1	0	84	4	401
2020	EN-04	38	45	10	4	2	1	0	84	6	1045
2020	EN-05	41	45	9	3	2	1	0	87	5	693
2019	EN	29	45	15	6	3	2	0	76	9	2369
2019	EN-01	41	40	13	7	0	0	0	81	7	15
2019	EN-02	31	45	16	4	1	3	0	78	6	191
2019	EN-03	28	47	14	6	4	2	0	76	10	376
2019	EN-04	28	45	15	6	3	2	0	75	9	957
2019	EN-05	28	47	15	7	3	1	0	75	9	613
2019	EN-06	40	41	14	6	0	0	1	81	6	178
2018	EN	30	41	16	7	3	3	0	74	10	2063
2018	EN-02	38	40	10	5	3	2	1	81	9	153
2018	EN-03	32	40	14	8	4	2	0	73	12	324
2018	EN-04	26	42	18	7	3	4	0	71	10	862
2018	EN-05	30	44	15	6	3	2	0	75	9	539
2017	EN	24	42	18	8	3	4	0	70	12	2208
2017	EN-01	29	44	9	9	9	0	0	73	18	11
2017	EN-02	22	40	19	9	4	6	1	65	14	146
2017	EN-03	27	40	14	7	6	6	0	72	14	360
2017	EN-04	22	41	20	9	4	5	0	66	13	925
2017	EN-05	23	46	18	8	2	2	0	71	10	580
2017	EN-06	36	46	12	4	1	1	0	82	5	150

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	38	32	12	11	6	1	70	18	2551
2020	EN-02	42	28	11	12	6	1	71	18	200
2020	EN-03	35	33	14	11	6	1	69	17	401
2020	EN-04	37	32	13	11	6	1	70	17	1045
2020	EN-05	37	32	12	12	6	1	69	19	694

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	29	11	4	2	3	1	82	6	2549
2020	EN-02	58	25	8	3	1	5	1	88	4	199
2020	EN-03	48	31	12	4	2	2	1	82	6	401
2020	EN-04	48	30	13	3	2	3	1	81	6	1044
2020	EN-05	49	29	12	4	3	3	1	81	7	694

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	37	15	7	4	2	73	11	2551
2020	EN-02	42	32	16	7	2	2	75	9	200
2020	EN-03	35	37	16	7	4	1	73	11	403
2020	EN-04	34	35	17	7	4	2	71	12	1045
2020	EN-05	33	39	15	7	4	2	74	11	694
2019	EN	25	39	18	11	5	1	65	16	2379
2019	EN-01	55	25	6	15	0	0	79	15	15
2019	EN-02	33	40	17	5	4	1	74	9	191
2019	EN-03	25	40	16	11	5	2	68	16	379
2019	EN-04	24	38	19	12	6	1	63	18	960
2019	EN-05	21	40	20	11	5	2	63	16	617
2019	EN-06	33	37	14	12	4	0	71	16	179
2018	EN	23	39	18	12	6	2	64	18	2068
2018	EN-02	35	43	12	5	3	2	79	8	153
2018	EN-03	25	35	18	13	7	3	61	20	325
2018	EN-04	21	39	19	12	7	3	62	19	861
2018	EN-05	21	42	18	13	4	2	65	17	544
2017	EN	19	42	18	12	7	2	62	19	2208
2017	EN-01	55	45	0	0	0	0	100	0	11
2017	EN-02	24	43	16	8	6	3	69	14	146
2017	EN-03	23	38	17	12	8	1	62	21	360
2017	EN-04	17	42	20	12	7	2	60	20	925
2017	EN-05	18	43	19	13	7	1	61	20	580
2017	EN-06	23	44	14	11	7	0	67	19	150

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	49	16	11	4	1	1	68	15	1008
2020	EN-04	19	46	18	13	3	1	0	66	16	245
2020	EN-05	16	50	17	11	4	1	1	67	16	539
2020	EN-06	23	54	13	8	2	1	0	78	10	158
2019	EN	14	44	17	15	4	3	3	61	20	951
2019	EN-03	16	33	19	20	8	1	3	51	29	65
2019	EN-04	10	40	21	14	5	6	4	56	22	225
2019	EN-05	13	44	18	15	5	3	3	61	21	481
2019	EN-06	22	50	12	12	1	1	3	75	13	159

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	37	31	17	8	6	1	69	14	2550
2020	EN-02	44	28	14	7	5	1	73	12	200
2020	EN-03	35	35	16	7	6	2	71	13	402
2020	EN-04	36	31	18	8	7	1	68	14	1045
2020	EN-05	37	30	17	10	6	0	67	16	691

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	31	16	7	5	0	0	72	12	2548
2020	EN-02	44	30	15	6	4	0	1	74	10	200
2020	EN-03	34	36	16	5	8	0	0	71	13	401
2020	EN-04	41	29	17	8	5	0	0	71	12	1045
2020	EN-05	41	31	15	8	4	0	0	73	12	690
2019	EN	29	31	19	10	10	0	0	60	21	2374
2019	EN-01	20	20	33	7	19	0	0	41	26	15
2019	EN-02	28	29	20	12	11	1	1	57	23	191
2019	EN-03	23	30	25	12	10	0	1	53	22	379
2019	EN-04	28	32	18	11	11	0	0	60	22	958
2019	EN-05	31	35	16	9	10	0	0	66	19	615
2019	EN-06	36	22	22	9	10	1	0	58	19	178
2018	EN	23	28	22	13	12	0	1	52	26	2068
2018	EN-02	20	27	19	17	14	1	2	49	32	154
2018	EN-03	20	26	25	15	12	0	2	47	28	326
2018	EN-04	23	30	21	12	13	0	1	54	25	861
2018	EN-05	24	28	22	14	10	0	1	53	25	544
2017	EN	27	28	19	13	13	0	1	55	26	2201
2017	EN-01	36	0	28	9	27	0	0	36	36	11
2017	EN-02	23	21	24	19	13	1	0	44	32	146
2017	EN-03	22	28	21	14	14	0	1	50	28	360
2017	EN-04	27	28	19	13	12	0	1	55	26	920
2017	EN-05	28	29	16	13	12	0	1	59	25	577
2017	EN-06	33	23	16	13	15	0	0	57	27	151

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	15	28	27	18	13	0	0	42	31	2553
2020	EN-02	24	37	23	11	4	0	0	61	16	201
2020	EN-03	18	32	27	16	6	1	0	50	23	403
2020	EN-04	16	28	27	17	12	0	0	44	29	1045
2020	EN-05	10	24	27	21	17	0	0	34	39	694
2019	EN	17	29	26	16	11	0	0	47	27	2377
2019	EN-01	55	17	14	6	8	0	0	72	14	15
2019	EN-02	32	33	24	5	5	0	1	66	10	191
2019	EN-03	19	31	27	16	7	0	0	50	23	379
2019	EN-04	17	31	26	15	11	0	0	48	26	959
2019	EN-05	11	28	28	18	15	0	0	39	33	615
2019	EN-06	17	22	28	21	13	0	0	38	34	179
2018	EN	13	25	31	19	13	0	1	38	31	2069
2018	EN-02	20	31	31	13	4	0	0	51	18	154
2018	EN-03	14	26	31	18	10	0	1	41	28	325
2018	EN-04	14	25	30	18	12	0	1	39	30	862
2018	EN-05	8	23	33	19	17	0	0	31	37	544
2017	EN	14	27	28	18	11	0	1	42	30	2203
2017	EN-01	44	27	29	0	0	0	0	71	0	11
2017	EN-02	30	31	28	8	2	0	1	62	10	145
2017	EN-03	15	30	30	16	8	0	1	46	24	360
2017	EN-04	14	29	27	19	10	0	1	44	29	923
2017	EN-05	8	25	30	20	16	0	1	33	36	578
2017	EN-06	10	21	26	25	17	1	0	31	43	150

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	22	33	24	12	7	0	1	56	19	2544
2020	EN-02	43	31	19	5	1	0	0	74	7	201
2020	EN-03	30	34	23	7	4	0	1	65	11	403
2020	EN-04	23	35	24	12	7	0	1	58	18	1043
2020	EN-05	15	33	26	15	10	0	0	48	26	686
2019	EN	22	36	23	12	7	0	0	58	19	2366
2019	EN-01	52	27	0	13	8	0	0	79	21	15
2019	EN-02	44	32	15	5	3	1	0	77	8	190
2019	EN-03	27	37	19	11	5	0	1	65	16	377
2019	EN-04	23	36	23	11	6	0	1	59	18	956
2019	EN-05	12	36	26	15	11	0	0	49	25	611
2019	EN-06	16	35	27	13	9	0	0	51	22	178
2018	EN	16	32	27	15	8	0	1	48	24	2062
2018	EN-02	30	36	19	11	3	0	1	67	14	154
2018	EN-03	19	34	24	14	7	0	2	54	21	324
2018	EN-04	17	32	27	15	8	0	1	50	22	861
2018	EN-05	10	30	31	17	11	0	0	40	28	540
2017	EN	18	33	24	15	8	0	1	52	24	2200
2017	EN-01	44	18	29	0	0	0	10	68	0	11
2017	EN-02	31	37	20	9	2	0	1	69	11	145
2017	EN-03	23	36	21	12	7	0	1	60	19	358
2017	EN-04	19	33	24	15	7	0	1	53	23	921
2017	EN-05	10	33	28	18	10	0	1	43	28	578
2017	EN-06	10	31	23	22	13	1	0	42	35	151

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	20	26	24	15	14	0	1	46	29	2537
2020	EN-02	36	31	16	10	5	0	0	68	16	198
2020	EN-03	26	29	20	13	9	1	2	57	23	398
2020	EN-04	22	26	24	14	13	0	1	48	27	1039
2020	EN-05	13	23	28	17	17	0	0	37	35	692
2019	EN	18	27	25	16	13	0	1	45	30	2362
2019	EN-01	67	5	15	6	7	0	0	72	13	15
2019	EN-02	35	26	22	10	6	1	0	62	16	189
2019	EN-03	24	29	23	12	10	0	1	53	23	377
2019	EN-04	16	29	24	15	14	0	1	46	30	955
2019	EN-05	11	25	27	23	15	0	0	36	38	611
2019	EN-06	12	26	28	18	15	0	0	38	33	177
2018	EN	14	26	27	18	14	1	1	40	32	2059
2018	EN-02	19	32	31	11	7	0	0	51	18	153
2018	EN-03	20	26	24	14	11	1	3	48	26	325
2018	EN-04	16	25	25	19	14	1	1	41	33	855
2018	EN-05	6	25	30	20	18	0	0	32	38	542
2017	EN	16	27	26	18	12	0	1	43	31	2206
2017	EN-01	35	26	28	11	0	0	0	61	11	11
2017	EN-02	23	27	29	11	7	0	3	51	18	146
2017	EN-03	20	27	27	13	12	0	2	48	25	360
2017	EN-04	16	28	24	19	11	0	1	45	31	925
2017	EN-05	11	25	28	21	13	0	1	37	35	579
2017	EN-06	12	20	28	20	20	0	0	32	40	150

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	29	18	8	6	0	2	67	15	2541
2020	EN-02	55	29	9	2	2	0	2	86	5	199
2020	EN-03	45	31	14	3	3	0	3	79	7	401
2020	EN-04	39	30	17	7	4	0	2	71	11	1039
2020	EN-05	26	28	23	12	10	0	1	54	22	692
2019	EN	43	30	14	7	4	0	2	74	11	2368
2019	EN-01	65	21	7	0	8	0	0	85	8	15
2019	EN-02	58	30	6	2	0	1	4	91	2	191
2019	EN-03	54	25	13	4	3	0	2	80	7	379
2019	EN-04	45	30	13	6	3	0	3	77	9	955
2019	EN-05	32	32	18	10	7	0	1	65	17	611
2019	EN-06	28	32	19	15	5	0	2	61	20	179
2018	EN	34	32	17	8	5	0	3	69	14	2063
2018	EN-02	50	27	11	6	2	0	4	80	9	154
2018	EN-03	40	34	13	5	3	1	5	78	8	325
2018	EN-04	37	31	16	7	4	0	5	71	12	859
2018	EN-05	26	34	20	12	7	0	1	60	19	541
2017	EN	36	31	17	8	4	0	4	70	12	2202
2017	EN-01	72	9	0	11	0	0	9	88	12	11
2017	EN-02	51	24	11	4	1	1	8	82	6	145
2017	EN-03	41	30	14	7	3	1	4	75	10	360
2017	EN-04	38	33	14	7	3	0	4	74	11	920
2017	EN-05	27	32	23	9	5	0	3	61	15	579
2017	EN-06	23	25	30	16	6	0	1	48	22	151

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	31	23	12	10	0	0	55	22	2547
2020	EN-02	35	34	19	5	6	0	0	70	11	200
2020	EN-03	27	31	24	9	8	0	1	59	17	401
2020	EN-04	24	31	22	14	8	0	0	56	22	1044
2020	EN-05	19	31	24	13	12	0	0	50	26	691
2019	EN	28	33	21	10	7	0	0	61	17	2376
2019	EN-01	55	18	6	7	14	0	0	73	21	15
2019	EN-02	43	30	17	7	2	1	0	74	9	191
2019	EN-03	31	33	21	9	6	0	1	64	15	378
2019	EN-04	29	34	20	10	7	0	0	63	17	960
2019	EN-05	20	35	24	13	8	0	0	56	20	615
2019	EN-06	26	28	25	14	6	0	0	55	20	178
2018	EN	23	32	24	12	9	0	0	55	21	2060
2018	EN-02	39	34	11	11	4	1	0	74	15	153
2018	EN-03	23	33	26	9	9	0	1	56	17	323
2018	EN-04	24	33	22	11	9	0	1	57	21	860
2018	EN-05	19	29	28	14	10	0	0	48	24	541
2017	EN	26	33	24	11	7	0	0	59	18	2201
2017	EN-01	64	36	0	0	0	0	0	100	0	11
2017	EN-02	35	31	19	9	6	0	1	66	15	145
2017	EN-03	28	37	20	10	6	0	0	65	15	358
2017	EN-04	28	30	24	11	7	0	0	58	17	924
2017	EN-05	19	35	26	12	8	0	0	54	20	579
2017	EN-06	21	34	26	15	4	0	1	55	19	149

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	26	18	10	9	0	6	60	20	2551
2020	EN-02	50	16	11	6	4	1	12	75	12	200
2020	EN-03	34	22	20	9	8	1	7	60	19	402
2020	EN-04	27	27	19	10	10	0	6	58	22	1045
2020	EN-05	27	29	19	10	9	0	5	59	20	693

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	30	38	19	9	4	0	0	69	13	2549
2020	EN-02	45	30	18	6	1	1	1	75	7	201
2020	EN-03	29	41	17	7	4	0	1	71	12	403
2020	EN-04	28	38	20	9	4	0	0	67	13	1046
2020	EN-05	31	36	20	10	4	0	0	66	14	690
2019	EN	23	37	24	10	5	0	0	61	15	2368
2019	EN-01	64	15	14	0	6	0	0	79	6	15
2019	EN-02	32	37	19	10	1	1	0	70	11	190
2019	EN-03	23	40	22	8	6	0	1	64	14	379
2019	EN-04	22	36	24	10	6	1	1	59	16	954
2019	EN-05	21	38	25	10	6	0	0	59	17	612
2019	EN-06	23	37	24	10	6	0	0	60	16	179
2018	EN	18	39	25	11	6	1	1	57	18	2054
2018	EN-02	28	38	20	6	4	1	3	69	10	154
2018	EN-03	22	37	23	10	7	1	1	59	17	322
2018	EN-04	16	35	27	12	8	1	1	53	20	855
2018	EN-05	14	45	24	12	4	0	0	60	16	541
2017	EN	22	34	26	12	6	0	1	56	18	2203
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	30	32	24	9	2	0	2	64	11	145
2017	EN-03	23	37	23	10	6	0	1	61	16	358
2017	EN-04	20	35	26	13	6	0	1	55	19	924
2017	EN-05	20	31	30	11	7	0	0	52	18	580
2017	EN-06	23	36	22	13	5	1	0	59	19	149

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	37	24	10	4	0	0	61	15	2549
2020	EN-02	39	34	18	6	2	0	1	74	8	199
2020	EN-03	26	39	21	9	3	0	1	66	12	402
2020	EN-04	24	37	23	11	4	0	0	62	15	1044
2020	EN-05	19	37	25	11	6	0	0	57	18	693
2019	EN	19	37	26	11	7	0	0	55	18	2369
2019	EN-01	64	22	14	0	0	0	0	86	0	15
2019	EN-02	28	39	22	8	3	1	1	67	11	191
2019	EN-03	24	32	27	11	5	1	1	56	17	379
2019	EN-04	19	36	26	12	7	0	0	55	19	955
2019	EN-05	11	40	28	12	9	0	0	51	21	611
2019	EN-06	21	36	27	11	4	0	0	57	15	179
2018	EN	15	34	27	15	7	1	1	50	23	2054
2018	EN-02	26	28	26	12	5	1	3	56	17	153
2018	EN-03	16	35	27	11	7	1	2	53	19	322
2018	EN-04	14	34	26	16	8	1	1	49	24	853
2018	EN-05	12	35	29	17	7	1	0	47	24	542
2017	EN	16	35	26	14	8	0	1	51	23	2200
2017	EN-01	55	18	27	0	0	0	0	73	0	11
2017	EN-02	24	41	18	12	5	0	1	65	17	145
2017	EN-03	19	39	25	9	6	1	1	59	15	359
2017	EN-04	16	35	24	16	8	0	1	52	24	921
2017	EN-05	12	32	30	16	9	0	1	44	25	580
2017	EN-06	16	26	30	14	13	0	1	43	27	149

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	30	37	19	9	5	0	1	67	14	2550
2020	EN-02	35	36	18	9	2	0	0	71	11	201
2020	EN-03	33	35	18	9	4	0	1	69	13	402
2020	EN-04	29	36	19	10	5	0	1	66	15	1047
2020	EN-05	29	38	20	8	6	0	0	66	14	691
2019	EN	24	35	22	11	7	0	0	60	18	2363
2019	EN-01	51	28	21	0	0	0	0	79	0	15
2019	EN-02	29	32	25	9	5	0	0	61	14	191
2019	EN-03	24	33	23	12	7	0	1	57	19	378
2019	EN-04	24	37	20	12	7	0	0	61	19	950
2019	EN-05	22	35	24	12	6	0	0	57	18	611
2019	EN-06	28	38	19	11	5	0	0	66	15	179
2018	EN	19	37	22	13	7	0	1	57	21	2052
2018	EN-02	20	33	26	10	10	0	2	54	20	153
2018	EN-03	21	32	25	12	9	0	2	53	21	323
2018	EN-04	18	38	21	15	7	1	1	56	23	853
2018	EN-05	20	37	23	14	6	0	0	57	20	539
2017	EN	23	35	21	13	7	0	1	59	20	2204
2017	EN-01	46	36	9	0	0	0	10	90	0	11
2017	EN-02	25	33	18	17	6	0	1	60	22	145
2017	EN-03	22	37	23	10	6	1	1	60	16	359
2017	EN-04	24	34	21	13	7	0	1	59	20	924
2017	EN-05	21	35	22	14	7	0	1	57	21	580
2017	EN-06	26	36	20	11	7	0	1	62	18	149

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	30	13	6	5	0	77	11	2539
2020	EN-02	58	26	8	5	2	1	85	7	200
2020	EN-03	46	32	11	5	5	0	79	9	402
2020	EN-04	45	29	14	6	5	0	75	11	1038
2020	EN-05	46	31	12	6	5	0	77	11	689
2019	EN	42	28	14	8	6	0	71	15	2369
2019	EN-01	72	15	7	6	0	0	87	6	15
2019	EN-02	53	28	10	3	5	0	81	9	191
2019	EN-03	40	27	17	9	6	1	68	15	378
2019	EN-04	39	31	12	10	8	0	70	17	957
2019	EN-05	43	26	17	7	6	1	69	14	610
2019	EN-06	49	24	14	9	3	0	74	12	179

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	33	25	12	5	59	16	2548
2020	EN-02	25	34	22	13	6	59	19	201
2020	EN-03	28	32	24	10	5	60	15	402
2020	EN-04	26	32	24	12	5	58	17	1042
2020	EN-05	23	36	25	12	5	59	16	692

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	35	24	11	5	0	0	60	16	2552
2020	EN-02	32	40	23	3	2	0	0	72	5	201
2020	EN-03	29	38	20	9	3	1	1	68	12	402
2020	EN-04	26	33	25	10	5	0	0	59	16	1045
2020	EN-05	19	36	24	13	7	0	0	55	21	692
2019	EN	30	34	22	9	5	0	0	64	14	2364
2019	EN-01	72	14	14	0	0	0	0	86	0	15
2019	EN-02	45	30	20	4	2	0	0	75	5	191
2019	EN-03	29	39	21	8	3	0	1	68	11	376
2019	EN-04	31	33	22	9	4	0	1	65	13	954
2019	EN-05	23	34	24	11	9	0	0	57	19	612
2019	EN-06	30	38	17	11	4	1	0	68	15	178
2018	EN	23	34	24	12	6	0	1	57	18	2048
2018	EN-02	25	43	17	11	3	0	1	69	14	154
2018	EN-03	25	36	23	8	7	0	1	62	15	322
2018	EN-04	24	32	23	14	5	1	1	57	20	851
2018	EN-05	19	33	27	14	7	0	0	52	21	539
2017	EN	26	35	22	10	6	0	1	61	16	2198
2017	EN-01	47	45	0	9	0	0	0	91	9	11
2017	EN-02	35	40	16	5	1	1	1	76	7	145
2017	EN-03	29	38	21	7	4	1	1	67	12	358
2017	EN-04	26	35	21	10	6	1	1	62	17	922
2017	EN-05	22	33	24	13	8	0	1	55	20	577
2017	EN-06	24	29	26	13	8	0	0	53	21	149

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	30	15	4	2	0	1	79	6	2535
2020	EN-02	52	27	14	4	2	1	2	80	6	200
2020	EN-03	48	29	13	5	3	1	1	78	8	401
2020	EN-04	49	29	16	4	2	0	1	79	6	1039
2020	EN-05	45	35	14	3	2	0	0	81	5	687
2019	EN	53	26	12	5	3	0	1	79	8	2356
2019	EN-01	79	21	0	0	0	0	0	100	0	15
2019	EN-02	63	16	11	5	4	1	1	80	9	191
2019	EN-03	53	25	12	6	3	0	1	79	9	377
2019	EN-04	50	28	12	5	4	0	1	78	9	950
2019	EN-05	51	26	13	5	3	0	1	78	8	609
2019	EN-06	63	21	10	3	3	0	0	85	6	176
2018	EN	52	26	12	4	4	0	1	80	8	2048
2018	EN-02	52	26	13	3	5	0	1	79	8	154
2018	EN-03	53	26	12	3	4	0	2	81	7	322
2018	EN-04	51	26	13	4	4	0	2	78	9	851
2018	EN-05	53	28	10	5	3	0	1	82	8	538
2017	EN	57	23	11	5	3	0	1	81	8	2207
2017	EN-01	91	9	0	0	0	0	0	100	0	11
2017	EN-02	66	19	10	3	1	0	1	85	5	146
2017	EN-03	60	20	11	6	3	0	1	80	9	360
2017	EN-04	54	25	12	5	4	0	1	80	8	925
2017	EN-05	57	23	11	5	3	0	1	81	8	578
2017	EN-06	62	26	7	1	3	0	0	88	5	151

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	38	23	10	5	63	14	2538
2020	EN-02	30	38	20	9	3	68	12	199
2020	EN-03	26	38	25	7	3	65	11	400
2020	EN-04	25	37	23	10	4	63	14	1037
2020	EN-05	22	39	22	11	6	61	17	691

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	71	16	6	1	1	1	5	92	2	2533
2020	EN-02	75	16	5	0	0	0	3	94	1	199
2020	EN-03	70	16	5	2	1	1	4	91	3	399
2020	EN-04	69	16	6	2	1	1	5	91	2	1037
2020	EN-05	70	16	6	1	1	1	5	91	2	688
2019	EN	73	12	5	2	1	1	6	92	3	2353
2019	EN-01	87	13	0	0	0	0	0	100	0	15
2019	EN-02	77	14	4	0	1	1	3	94	2	191
2019	EN-03	73	11	6	2	1	0	6	91	3	375
2019	EN-04	71	13	5	1	2	1	6	91	4	948
2019	EN-05	73	11	5	2	2	0	8	91	4	611
2019	EN-06	79	9	1	2	1	1	6	95	4	176
2018	EN	72	16	4	2	2	0	4	91	4	2051
2018	EN-02	71	21	3	2	1	0	3	94	3	154
2018	EN-03	76	13	3	2	2	0	5	93	3	320
2018	EN-04	69	16	5	2	2	1	5	90	5	853
2018	EN-05	73	16	5	2	1	0	3	92	4	541

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	79	10	4	2	3	1	2	91	4	2529
2020	EN-02	87	7	2	1	2	1	2	96	2	200
2020	EN-03	77	12	4	1	2	0	2	92	4	397
2020	EN-04	78	10	4	2	3	1	2	91	5	1035
2020	EN-05	79	9	4	2	3	0	2	90	5	687
2019	EN	73	12	5	3	5	1	2	87	8	2368
2019	EN-01	100	0	0	0	0	0	0	100	0	15
2019	EN-02	81	9	3	2	4	1	1	91	7	190
2019	EN-03	70	15	6	2	5	1	2	87	8	376
2019	EN-04	71	13	6	3	5	1	2	86	8	955
2019	EN-05	72	11	6	3	7	1	2	85	9	616
2019	EN-06	82	9	5	2	1	0	1	91	4	177
2018	EN	70	13	6	3	4	0	3	87	8	2053
2018	EN-02	77	11	2	2	3	1	3	92	6	154
2018	EN-03	70	14	6	2	4	1	3	87	7	322
2018	EN-04	68	14	7	3	5	0	3	85	8	852
2018	EN-05	73	13	6	2	4	0	2	88	6	542
2017	EN	73	13	4	4	3	1	2	88	7	2201
2017	EN-01	82	9	0	0	0	0	10	100	0	11
2017	EN-02	79	13	3	1	1	0	3	94	3	145
2017	EN-03	73	10	6	4	4	1	2	86	8	358
2017	EN-04	70	15	4	4	3	1	3	89	7	920
2017	EN-05	74	11	4	5	5	0	1	86	9	580
2017	EN-06	81	10	3	1	3	1	1	93	5	151

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	67	22	7	2	1	0	1	90	3	2523
2020	EN-02	75	18	2	1	2	1	0	94	4	198
2020	EN-03	68	21	7	2	0	0	1	90	2	399
2020	EN-04	67	22	6	2	1	0	1	90	3	1027
2020	EN-05	64	23	9	2	1	0	1	88	3	690
2019	EN	58	26	9	3	2	0	1	86	5	2363
2019	EN-01	72	22	6	0	0	0	0	94	0	15
2019	EN-02	73	19	3	2	3	0	1	93	4	191
2019	EN-03	58	25	9	5	2	0	1	84	7	378
2019	EN-04	55	29	9	3	2	1	1	86	5	950
2019	EN-05	58	26	11	2	2	0	0	84	5	613
2019	EN-06	60	26	11	3	0	0	0	85	3	177
2018	EN	52	30	11	3	2	0	1	83	6	2061
2018	EN-02	63	25	6	5	1	0	1	88	6	154
2018	EN-03	53	26	12	5	2	0	1	80	7	323
2018	EN-04	51	31	12	3	2	0	1	83	5	859
2018	EN-05	51	32	12	3	2	0	0	83	5	542
2017	EN	57	27	9	3	2	0	1	85	5	2205
2017	EN-01	72	18	0	0	0	0	10	100	0	11
2017	EN-02	69	21	7	3	0	0	1	90	3	145
2017	EN-03	54	29	10	4	2	0	1	84	6	360
2017	EN-04	55	28	10	4	2	1	1	84	5	925
2017	EN-05	59	27	9	3	2	0	1	86	5	579
2017	EN-06	60	25	11	1	1	1	1	87	3	149

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	69	17	7	4	3	0	1	86	7	2534
2020	EN-02	77	16	4	1	2	1	0	94	2	199
2020	EN-03	67	17	7	4	3	0	2	86	7	399
2020	EN-04	68	17	7	4	3	0	1	86	7	1039
2020	EN-05	66	18	8	4	4	0	1	84	8	689
2019	EN	61	20	8	5	5	0	1	82	10	2363
2019	EN-01	94	0	6	0	0	0	0	94	0	15
2019	EN-02	77	12	5	2	4	0	0	89	6	190
2019	EN-03	59	19	10	7	4	0	1	79	11	378
2019	EN-04	58	22	8	5	6	0	1	81	11	951
2019	EN-05	60	21	9	4	5	0	0	82	9	612
2019	EN-06	68	15	8	6	2	0	1	84	8	178
2018	EN	53	24	11	5	6	0	1	78	11	2054
2018	EN-02	70	15	6	5	4	0	1	85	8	153
2018	EN-03	48	27	11	5	6	0	2	77	12	324
2018	EN-04	52	24	11	6	6	0	1	76	12	853
2018	EN-05	53	26	11	5	4	0	1	79	9	540
2017	EN	58	22	9	5	5	1	1	81	10	2206
2017	EN-01	82	9	0	0	0	0	10	100	0	11
2017	EN-02	63	19	12	4	1	1	1	83	5	146
2017	EN-03	56	22	10	5	5	1	1	79	10	360
2017	EN-04	57	22	8	5	5	1	2	81	11	922
2017	EN-05	58	20	8	5	7	0	1	80	12	580
2017	EN-06	63	21	9	3	4	1	1	85	7	151

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	60	16	6	2	1	0	14	90	3	2540
2020	EN-02	70	6	1	1	0	1	21	98	1	199
2020	EN-03	65	11	3	1	1	0	19	94	1	399
2020	EN-04	63	12	4	1	1	0	20	93	2	1041
2020	EN-05	54	26	10	3	1	0	5	84	5	691
2019	EN	58	15	7	2	1	0	16	88	4	2350
2019	EN-01	85	0	8	0	0	0	7	91	0	15
2019	EN-02	76	3	1	1	0	0	19	99	1	190
2019	EN-03	64	10	4	3	1	0	18	91	4	377
2019	EN-04	57	12	4	2	0	0	24	92	3	944
2019	EN-05	52	23	11	3	3	0	7	81	7	610
2019	EN-06	50	30	13	5	1	0	1	80	7	177
2018	EN	49	18	8	2	1	0	21	85	5	2052
2018	EN-02	59	8	1	1	0	0	32	98	1	154
2018	EN-03	54	11	5	3	0	0	27	90	4	323
2018	EN-04	50	13	7	1	0	0	28	87	3	852
2018	EN-05	43	29	13	4	2	0	9	79	6	540
2017	EN	54	18	5	2	1	0	19	89	5	2200
2017	EN-01	90	0	0	0	0	0	10	100	0	11
2017	EN-02	67	4	1	0	0	1	27	99	0	145
2017	EN-03	58	12	5	1	2	0	23	90	4	360
2017	EN-04	52	15	4	2	1	0	25	90	4	919
2017	EN-05	52	27	7	4	2	0	8	85	7	578
2017	EN-06	44	36	10	5	2	0	4	83	7	151

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	65	21	8	2	1	0	2	88	4	2549
2020	EN-02	75	18	2	1	1	1	3	97	1	201
2020	EN-03	68	19	7	2	1	0	2	89	3	403
2020	EN-04	62	22	8	3	1	0	3	87	4	1046
2020	EN-05	64	23	8	2	1	0	1	88	4	690
2019	EN	65	21	8	2	1	0	3	88	4	2365
2019	EN-01	93	7	0	0	0	0	0	100	0	15
2019	EN-02	79	12	5	1	0	0	4	94	1	191
2019	EN-03	67	18	9	2	2	0	3	87	4	379
2019	EN-04	61	22	9	2	1	1	4	87	3	952
2019	EN-05	62	23	9	3	2	0	1	86	5	612
2019	EN-06	67	22	6	4	1	0	0	89	5	178
2018	EN	58	24	9	3	2	0	4	86	5	2052
2018	EN-02	71	12	9	2	1	0	3	87	4	154
2018	EN-03	60	23	9	2	2	0	5	87	4	322
2018	EN-04	55	25	10	3	1	0	5	85	4	854
2018	EN-05	59	25	8	3	2	1	2	86	6	539
2017	EN	61	23	8	3	1	1	3	87	4	2201
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	74	14	4	1	0	1	5	94	2	144
2017	EN-03	66	17	8	4	2	0	3	86	6	359
2017	EN-04	58	25	8	3	1	1	5	87	4	923
2017	EN-05	60	25	8	3	1	0	2	87	5	577
2017	EN-06	65	18	12	1	1	1	1	85	3	151

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	74	16	5	2	2	1	2	92	3	2549
2020	EN-02	67	17	7	2	3	1	3	87	6	201
2020	EN-03	68	18	6	3	2	1	1	88	6	401
2020	EN-04	73	17	5	1	1	1	2	92	3	1046
2020	EN-05	79	14	3	1	1	0	1	94	2	691
2019	EN	76	14	4	2	2	0	2	92	4	2369
2019	EN-01	88	0	6	0	6	0	0	88	6	15
2019	EN-02	70	13	8	6	3	0	1	84	8	190
2019	EN-03	67	18	5	5	3	0	2	87	8	378
2019	EN-04	76	16	3	1	1	0	2	94	3	955
2019	EN-05	80	12	4	1	1	0	1	94	3	615
2019	EN-06	87	9	2	1	0	0	1	97	1	178
2018	EN	71	16	6	2	3	0	2	89	5	2058
2018	EN-02	56	18	10	7	6	0	3	76	14	154
2018	EN-03	59	23	7	4	3	1	2	85	8	324
2018	EN-04	72	14	5	2	2	1	3	90	4	856
2018	EN-05	76	17	4	1	1	0	0	94	3	541
2017	EN	70	17	6	2	2	0	2	89	5	2206
2017	EN-01	64	9	18	0	0	0	10	81	0	11
2017	EN-02	59	18	7	5	6	1	2	80	12	146
2017	EN-03	60	17	10	4	5	0	2	80	10	359
2017	EN-04	70	18	6	2	1	0	3	91	4	924
2017	EN-05	77	16	4	1	2	0	1	94	3	579
2017	EN-06	85	8	4	2	0	0	1	94	2	151

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	49	30	14	4	2	0	1	80	5	2553
2020	EN-02	47	29	17	4	2	0	1	76	6	200
2020	EN-03	44	31	18	5	1	0	0	76	6	403
2020	EN-04	47	31	15	4	2	0	1	79	6	1048
2020	EN-05	53	30	11	3	2	0	1	84	5	691
2019	EN	56	28	11	3	1	0	1	85	4	2364
2019	EN-01	82	18	0	0	0	0	0	100	0	15
2019	EN-02	54	27	12	3	3	1	1	82	6	190
2019	EN-03	52	28	14	3	2	0	1	81	5	377
2019	EN-04	52	30	12	3	2	0	2	84	5	954
2019	EN-05	58	27	10	2	1	0	1	87	4	614
2019	EN-06	69	21	9	1	0	0	0	90	1	175
2018	EN	51	30	12	3	1	0	1	83	5	2057
2018	EN-02	52	30	12	3	2	0	1	83	5	154
2018	EN-03	48	32	13	4	2	0	1	81	6	323
2018	EN-04	47	31	13	4	1	1	2	81	6	855
2018	EN-05	53	31	12	3	1	0	0	85	4	542
2017	EN	55	29	10	3	1	0	2	85	4	2200
2017	EN-01	82	9	0	0	0	0	10	100	0	11
2017	EN-02	54	31	10	4	1	0	1	86	5	146
2017	EN-03	52	30	11	3	1	0	3	85	4	358
2017	EN-04	50	32	12	4	1	0	2	83	5	920
2017	EN-05	61	26	9	2	1	0	2	88	3	578
2017	EN-06	67	21	8	1	0	0	2	90	1	151

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	26	45	22	5	3	71	8	2555
2020	EN-02	28	44	19	4	4	73	9	201
2020	EN-03	23	47	21	6	3	70	9	401
2020	EN-04	25	44	23	5	2	69	7	1048
2020	EN-05	26	45	21	5	2	71	7	693

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	12	35	34	14	4	0	0	47	18	2553
2020	EN-02	16	44	30	8	1	0	0	60	10	201
2020	EN-03	14	39	31	12	3	0	0	54	15	403
2020	EN-04	13	35	36	13	3	0	0	48	16	1048
2020	EN-05	9	32	35	17	7	0	0	41	24	691
2019	EN	15	34	34	12	4	0	0	50	16	2381
2019	EN-01	48	38	8	6	0	0	0	86	6	15
2019	EN-02	24	42	24	8	1	1	0	66	9	191
2019	EN-03	17	39	31	12	2	0	0	56	14	380
2019	EN-04	16	35	34	12	4	0	0	51	16	961
2019	EN-05	12	29	40	14	5	0	0	41	19	617
2019	EN-06	14	28	39	15	4	1	0	42	19	178
2018	EN	11	33	37	14	4	0	0	45	18	2067
2018	EN-02	14	42	35	7	2	0	0	56	9	154
2018	EN-03	14	36	31	17	3	0	0	49	20	326
2018	EN-04	12	32	39	12	3	0	0	45	16	860
2018	EN-05	8	34	37	16	5	0	0	42	21	542
2017	EN	9	31	40	14	5	0	0	40	19	2210
2017	EN-01	26	45	28	0	0	0	0	72	0	11
2017	EN-02	18	37	38	6	1	0	0	55	7	146
2017	EN-03	10	34	36	15	4	0	0	44	20	360
2017	EN-04	8	34	39	14	4	1	0	43	18	926
2017	EN-05	7	26	45	16	6	0	0	33	22	580
2017	EN-06	6	24	42	20	8	0	1	30	28	151

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	10	20	37	24	9	0	33	30	2544
2020	EN-02	4	15	39	31	12	0	43	19	201
2020	EN-03	8	17	37	27	12	0	38	25	401
2020	EN-04	9	18	38	26	9	0	35	27	1043
2020	EN-05	15	24	35	19	7	0	26	38	688
2019	EN	7	18	37	26	11	0	37	25	2363
2019	EN-01	0	7	21	25	47	0	72	7	15
2019	EN-02	7	11	29	32	21	0	53	18	189
2019	EN-03	6	15	37	28	13	0	41	22	375
2019	EN-04	7	18	36	29	10	0	39	26	955
2019	EN-05	9	22	39	22	8	0	30	30	613
2019	EN-06	8	19	44	22	8	0	30	26	177
2018	EN	9	18	38	25	10	0	35	27	2050
2018	EN-02	7	9	41	31	11	1	43	16	154
2018	EN-03	8	20	35	24	12	0	36	28	322
2018	EN-04	7	18	39	25	10	0	35	25	854
2018	EN-05	12	18	38	24	7	0	32	30	538
2017	EN	7	18	40	25	10	0	35	25	2200
2017	EN-01	0	0	18	38	44	0	82	0	11
2017	EN-02	3	11	34	32	20	0	52	14	144
2017	EN-03	6	16	39	28	10	0	39	22	360
2017	EN-04	6	17	41	25	11	0	36	23	921
2017	EN-05	8	21	43	20	7	0	27	30	577
2017	EN-06	11	22	39	21	8	0	28	32	151

Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	58	18	0	71	29	2558
2020	EN-02	20	63	16	1	76	24	201
2020	EN-03	26	54	20	1	68	32	403
2020	EN-04	22	58	19	0	72	28	1048
2020	EN-05	24	58	18	0	71	29	694

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	32	68	599
2020	EN-02	42	58	40
2020	EN-03	35	65	103
2020	EN-04	29	71	235
2020	EN-05	31	69	165

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	56	16	10	4	3	2	10	81	8	2558
2020	EN-02	58	17	5	1	3	3	12	89	5	200
2020	EN-03	52	16	11	4	3	2	11	78	9	403
2020	EN-04	54	17	11	4	3	1	10	80	8	1048
2020	EN-05	57	15	9	4	4	1	10	81	9	695
2019	EN	47	19	12	7	6	1	7	72	15	2345
2019	EN-01	80	0	7	6	0	0	7	86	7	15
2019	EN-02	46	20	9	7	5	1	12	76	14	190
2019	EN-03	45	21	12	7	6	1	8	72	15	375
2019	EN-04	45	21	13	6	7	1	7	72	15	946
2019	EN-05	50	16	14	7	6	0	7	71	14	610
2019	EN-06	54	15	9	9	6	0	7	74	16	178
2018	EN	49	16	12	6	5	1	9	73	13	2064
2018	EN-02	41	19	12	4	5	1	17	73	12	154
2018	EN-03	47	19	12	7	3	1	10	74	12	322
2018	EN-04	48	16	12	6	6	1	9	72	14	862
2018	EN-05	51	15	13	7	5	2	8	73	13	543

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	9	18	18	21	31	1	2	28	54	599
2020	EN-02	9	13	20	18	33	5	3	24	55	40
2020	EN-03	13	20	18	21	23	2	2	35	46	103
2020	EN-04	6	19	21	20	31	1	3	25	53	235
2020	EN-05	10	15	13	23	37	0	2	25	62	165

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	5	15	13	21	43	1	3	21	66	599
2020	EN-02	7	10	17	17	42	2	5	18	63	40
2020	EN-03	5	16	9	27	39	2	2	23	69	103
2020	EN-04	4	15	16	18	41	1	4	20	63	235
2020	EN-05	7	13	9	22	48	0	1	20	71	165

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark