2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 41 38 11 6 4 0 0 79 10 646
2020 EL-02 66 23 5 0 0 5 0 94 0 18
2020 EL-03 40 38 3 13 7 0 0 78 20 31
2020 EL-04 44 35 14 2 6 0 0 78 8 63
2020 EL-05 36 40 11 8 5 0 1 76 13 167
2020 EL-06 43 39 10 6 3 0 0 81 9 227
2020 EL-07 34 41 18 5 2 0 0 75 7 93
2020 EL-08 62 28 10 0 0 0 0 90 0 21
2019 EL 38 38 13 7 4 0 0 76 11 634
2019 EL-02 63 37 0 0 0 0 0 100 0 14
2019 EL-03 42 43 15 0 0 0 0 85 0 30
2019 EL-04 44 37 10 5 5 0 0 81 9 64
2019 EL-05 33 36 14 11 6 0 0 69 17 168
2019 EL-06 36 41 12 7 3 0 0 78 10 223
2019 EL-07 40 36 14 6 4 0 0 76 10 78
2019 EL-08 51 28 16 0 5 0 0 79 5 18
2018 EL 36 40 11 6 6 0 0 76 13 592
2018 EL-02 35 60 6 0 0 0 0 94 0 15
2018 EL-03 30 40 6 0 20 4 0 73 21 33
2018 EL-04 41 34 11 9 6 0 0 75 14 65
2018 EL-05 34 41 10 7 8 0 0 75 15 165
2018 EL-06 35 41 11 9 4 0 0 77 12 185
2018 EL-07 39 38 12 4 7 0 0 78 11 74
2018 EL-08 61 15 16 0 0 0 8 83 0 13
2017 EL 36 44 11 5 4 0 0 80 9 691
2017 EL-03 24 51 17 6 1 0 0 75 8 57
2017 EL-04 43 42 12 0 2 0 2 86 2 61
2017 EL-05 32 45 13 6 3 0 0 77 9 225
2017 EL-06 39 40 10 5 5 1 0 79 10 204
2017 EL-07 36 42 6 9 7 0 0 78 16 86
2017 EL-08 62 30 8 0 0 0 0 92 0 13
2014 EL 33 44 12 8 3 0 0 77 11 784
2014 EL-01 31 52 0 9 9 0 0 83 17 11
2014 EL-02 35 53 6 0 6 0 0 88 6 14
2014 EL-03 27 60 6 5 0 2 0 88 5 48
2014 EL-04 28 45 12 11 4 0 0 73 15 102
2014 EL-05 31 43 13 9 3 0 0 75 12 257
2014 EL-06 39 40 14 6 1 0 0 79 7 208
2014 EL-07 31 36 18 10 3 0 1 68 14 93
2014 EL-08 49 40 0 11 0 0 0 89 11 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 34 37 14 8 6 0 0 72 14 646
2020 EL-02 66 11 13 5 0 5 0 81 6 18
2020 EL-03 30 32 12 16 7 3 0 64 23 31
2020 EL-04 28 39 22 6 5 0 0 68 11 64
2020 EL-05 26 38 17 10 9 0 0 65 19 167
2020 EL-06 37 40 10 6 7 0 0 77 13 225
2020 EL-07 34 37 17 9 3 0 0 71 12 95
2020 EL-08 62 38 0 0 0 0 0 100 0 21
2019 EL 30 37 18 10 5 0 0 67 15 631
2019 EL-02 34 49 17 0 0 0 0 83 0 14
2019 EL-03 22 33 37 8 0 0 0 55 8 30
2019 EL-04 25 42 18 9 7 0 0 67 15 64
2019 EL-05 28 39 13 14 7 0 0 66 21 169
2019 EL-06 31 36 20 9 4 0 0 68 12 222
2019 EL-07 38 34 16 9 3 0 0 72 12 76
2019 EL-08 34 50 5 5 5 0 0 84 10 18
2018 EL 27 39 17 8 8 0 0 67 16 591
2018 EL-02 37 57 6 0 0 0 0 94 0 15
2018 EL-03 19 45 14 4 18 0 0 64 22 32
2018 EL-04 25 32 26 9 7 0 0 58 16 66
2018 EL-05 23 37 19 10 12 0 0 60 22 167
2018 EL-06 30 44 15 6 5 0 0 74 11 186
2018 EL-07 33 37 13 9 6 1 0 71 15 71
2018 EL-08 30 39 23 0 0 0 8 75 0 13
2017 EL 30 36 16 10 8 0 0 67 18 691
2017 EL-03 21 40 13 22 3 0 0 61 25 57
2017 EL-04 37 27 20 9 5 0 2 65 14 61
2017 EL-05 26 37 18 11 8 0 0 64 18 225
2017 EL-06 32 37 13 10 7 0 0 69 18 204
2017 EL-07 34 35 13 7 12 0 0 69 18 86
2017 EL-08 47 46 8 0 0 0 0 92 0 13

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 58 32 7 2 1 0 0 90 3 639
2020 EL-02 73 21 0 0 0 5 0 100 0 18
2020 EL-03 59 25 4 8 4 0 0 84 12 31
2020 EL-04 71 20 8 0 2 0 0 91 2 64
2020 EL-05 51 34 11 1 2 0 1 86 4 165
2020 EL-06 58 35 5 2 0 0 0 92 2 222
2020 EL-07 51 42 5 1 1 0 0 93 2 95
2020 EL-08 90 5 6 0 0 0 0 94 0 19
2019 EL 56 32 8 2 2 0 0 88 4 627
2019 EL-02 70 23 7 0 0 0 0 93 0 14
2019 EL-03 56 26 18 0 0 0 0 82 0 30
2019 EL-04 58 31 8 0 3 0 0 89 3 63
2019 EL-05 50 36 10 4 1 0 0 86 5 169
2019 EL-06 58 32 7 2 1 0 0 90 3 220
2019 EL-07 63 28 5 1 3 0 0 91 4 76
2019 EL-08 66 17 11 0 5 0 0 83 5 17
2018 EL 58 30 7 2 2 0 0 88 5 589
2018 EL-02 61 34 6 0 0 0 0 94 0 15
2018 EL-03 48 34 10 5 3 0 0 82 8 31
2018 EL-04 62 30 5 0 3 0 0 92 3 65
2018 EL-05 53 30 10 4 3 0 0 83 7 165
2018 EL-06 63 28 5 3 2 0 0 91 4 186
2018 EL-07 56 33 9 0 1 0 0 90 1 73
2018 EL-08 68 16 8 0 0 0 8 91 0 13
2017 EL 57 34 6 1 1 0 0 92 3 691
2017 EL-03 50 38 12 0 0 0 0 88 0 57
2017 EL-04 65 24 6 2 2 0 2 91 3 61
2017 EL-05 52 38 5 3 2 0 0 90 5 224
2017 EL-06 61 33 4 1 1 0 0 94 2 204
2017 EL-07 52 38 7 1 2 0 0 90 3 86
2017 EL-08 68 32 0 0 0 0 0 100 0 13
2014 EL 65 26 5 2 1 0 0 92 3 784
2014 EL-01 83 9 0 0 9 0 0 91 9 11
2014 EL-02 63 31 6 0 0 0 0 94 0 14
2014 EL-03 68 32 0 0 0 0 0 100 0 48
2014 EL-04 63 24 9 2 1 1 0 88 3 102
2014 EL-05 59 28 8 3 1 0 0 88 5 256
2014 EL-06 71 23 4 1 0 0 0 94 2 208
2014 EL-07 57 34 4 1 2 0 1 93 3 93
2014 EL-08 79 21 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 50 33 10 4 2 0 0 84 6 647
2020 EL-02 79 11 0 5 0 5 0 94 6 18
2020 EL-03 54 20 12 9 4 0 0 75 13 31
2020 EL-04 57 30 12 0 2 0 0 86 2 64
2020 EL-05 44 36 12 6 1 0 1 80 8 166
2020 EL-06 50 35 8 4 3 0 0 85 6 227
2020 EL-07 40 43 11 4 2 0 0 83 7 94
2020 EL-08 80 20 0 0 0 0 0 100 0 21
2019 EL 45 38 10 3 3 0 0 84 6 633
2019 EL-02 75 25 0 0 0 0 0 100 0 14
2019 EL-03 49 41 10 0 0 0 0 90 0 30
2019 EL-04 47 32 16 2 3 0 0 79 5 63
2019 EL-05 44 36 12 5 4 0 0 80 8 169
2019 EL-06 45 39 11 4 2 0 0 83 6 222
2019 EL-07 40 48 4 4 4 0 0 88 8 78
2019 EL-08 51 28 10 5 5 0 0 79 10 18
2018 EL 45 35 11 5 4 0 0 80 9 592
2018 EL-02 63 32 6 0 0 0 0 94 0 15
2018 EL-03 41 38 0 9 11 0 0 80 20 32
2018 EL-04 48 27 14 7 3 0 0 76 10 66
2018 EL-05 42 37 8 8 4 0 0 79 12 166
2018 EL-06 49 35 10 4 2 0 0 84 6 186
2018 EL-07 38 38 20 1 3 0 0 76 4 73
2018 EL-08 53 31 8 0 0 0 8 91 0 13
2017 EL 46 37 9 5 2 0 0 83 7 691
2017 EL-03 50 33 6 11 0 0 0 83 11 57
2017 EL-04 53 29 12 2 2 1 2 84 3 61
2017 EL-05 42 39 13 3 3 0 0 81 6 225
2017 EL-06 47 39 7 4 2 0 0 87 6 203
2017 EL-07 35 40 10 11 4 0 0 75 15 86
2017 EL-08 60 40 0 0 0 0 0 100 0 13
2014 EL 43 42 10 3 3 0 0 85 6 784
2014 EL-01 40 34 17 0 9 0 0 74 9 11
2014 EL-02 61 17 16 6 0 0 0 78 6 14
2014 EL-03 57 40 3 0 0 0 0 97 0 47
2014 EL-04 39 46 9 3 3 0 0 85 6 102
2014 EL-05 35 46 11 4 3 0 0 81 7 257
2014 EL-06 46 40 11 1 2 0 0 87 3 208
2014 EL-07 42 39 10 6 3 0 0 81 9 93
2014 EL-08 58 42 0 0 0 0 0 100 0 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 45 31 12 6 5 0 0 77 11 649
2020 EL-02 66 18 5 0 5 5 0 89 6 18
2020 EL-03 50 24 10 10 7 0 0 74 16 31
2020 EL-04 52 24 11 5 8 2 0 77 12 64
2020 EL-05 36 33 16 7 7 1 0 69 15 166
2020 EL-06 49 32 10 6 3 0 0 81 8 228
2020 EL-07 33 44 12 8 2 0 0 78 10 95
2020 EL-08 71 24 5 0 0 0 0 95 0 21
2019 EL 36 34 17 7 5 0 0 70 12 633
2019 EL-02 55 37 8 0 0 0 0 92 0 14
2019 EL-03 35 38 13 11 0 0 4 75 11 30
2019 EL-04 32 35 17 9 6 0 0 68 15 63
2019 EL-05 28 34 21 7 8 1 0 63 16 169
2019 EL-06 41 34 14 8 3 0 0 75 11 223
2019 EL-07 37 33 20 4 7 0 0 70 11 78
2019 EL-08 45 35 15 5 0 0 0 79 5 18
2018 EL 34 32 18 9 7 0 0 66 16 591
2018 EL-02 47 39 14 0 0 0 0 86 0 15
2018 EL-03 20 40 23 5 13 0 0 60 17 33
2018 EL-04 34 22 26 12 5 2 0 57 17 66
2018 EL-05 28 34 17 11 10 0 0 62 21 167
2018 EL-06 44 31 13 7 4 0 0 76 11 185
2018 EL-07 30 33 23 7 7 0 0 63 14 73
2018 EL-08 20 46 16 9 0 0 9 73 9 11
2017 EL 35 33 18 6 7 0 0 69 13 691
2017 EL-03 35 34 21 7 2 2 0 69 9 57
2017 EL-04 38 34 12 5 9 2 0 73 14 60
2017 EL-05 28 39 18 7 7 1 0 67 15 225
2017 EL-06 38 30 20 7 5 0 0 68 12 204
2017 EL-07 32 34 18 7 9 0 0 66 16 86
2017 EL-08 45 55 0 0 0 0 0 100 0 13
2014 EL 31 38 16 8 7 1 0 69 15 785
2014 EL-01 66 17 0 0 9 9 0 91 9 11
2014 EL-02 50 28 12 0 10 0 0 78 10 14
2014 EL-03 31 49 10 4 6 0 0 80 10 48
2014 EL-04 26 34 16 17 7 0 0 60 24 102
2014 EL-05 28 41 15 6 9 1 0 69 15 257
2014 EL-06 30 42 17 8 2 1 0 73 10 208
2014 EL-07 31 34 22 6 7 0 0 65 14 93
2014 EL-08 40 41 9 11 0 0 0 80 11 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 41 35 12 7 5 0 0 76 12 646
2020 EL-02 71 18 0 0 5 5 0 94 6 18
2020 EL-03 52 19 9 14 6 0 0 71 19 31
2020 EL-04 48 25 16 6 6 0 0 72 12 64
2020 EL-05 31 37 15 12 5 1 0 68 17 166
2020 EL-06 43 37 11 5 3 0 0 80 9 226
2020 EL-07 31 45 15 5 4 0 0 76 9 95
2020 EL-08 64 31 5 0 0 0 0 95 0 20
2019 EL 33 37 16 8 6 0 0 71 14 626
2019 EL-02 55 38 7 0 0 0 0 93 0 14
2019 EL-03 32 30 28 7 0 0 4 64 7 30
2019 EL-04 30 37 12 13 8 0 0 67 21 62
2019 EL-05 27 38 18 11 7 0 0 64 18 167
2019 EL-06 38 38 14 6 4 0 0 76 10 220
2019 EL-07 35 37 15 7 6 0 0 72 13 77
2019 EL-08 34 45 10 5 5 0 0 79 10 18
2018 EL 30 35 17 10 7 0 0 66 18 590
2018 EL-02 47 39 14 0 0 0 0 86 0 15
2018 EL-03 18 48 9 9 17 0 0 66 26 33
2018 EL-04 28 26 27 12 6 0 0 54 18 66
2018 EL-05 25 32 19 14 9 0 0 58 24 167
2018 EL-06 37 40 12 8 4 0 0 77 12 184
2018 EL-07 32 28 26 7 7 0 0 60 14 72
2018 EL-08 27 42 14 9 0 0 9 75 9 12
2017 EL 32 37 17 7 7 0 0 70 13 691
2017 EL-03 30 38 20 6 4 2 0 69 11 57
2017 EL-04 38 35 14 5 7 2 0 74 12 61
2017 EL-05 24 42 19 9 6 1 0 66 15 224
2017 EL-06 35 38 16 4 7 0 0 73 11 204
2017 EL-07 30 37 17 8 8 0 0 67 16 86
2017 EL-08 53 47 0 0 0 0 0 100 0 13
2014 EL 28 38 17 10 6 0 0 67 16 784
2014 EL-01 57 26 0 17 0 0 0 83 17 11
2014 EL-02 50 34 6 0 10 0 0 84 10 14
2014 EL-03 29 43 18 2 8 0 0 72 10 48
2014 EL-04 24 32 18 21 6 0 0 56 27 102
2014 EL-05 25 40 16 10 8 0 0 66 18 256
2014 EL-06 30 41 18 8 2 1 0 72 10 208
2014 EL-07 28 41 19 3 8 0 0 69 12 93
2014 EL-08 40 51 9 0 0 0 0 91 0 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 39 27 18 8 6 2 0 68 13 649
2020 EL-02 50 16 13 11 0 11 0 74 12 18
2020 EL-03 37 31 18 4 10 0 0 68 13 31
2020 EL-04 44 24 17 8 6 2 0 69 14 64
2020 EL-05 34 23 19 11 9 4 0 59 21 167
2020 EL-06 41 29 20 6 3 1 1 71 9 228
2020 EL-07 33 33 16 8 7 3 0 68 16 95
2020 EL-08 56 24 16 0 0 4 0 84 0 21
2019 EL 34 27 18 10 7 2 1 63 18 633
2019 EL-02 62 17 14 8 0 0 0 79 8 14
2019 EL-03 27 29 13 15 13 0 4 58 29 30
2019 EL-04 30 28 24 6 10 2 0 59 17 63
2019 EL-05 26 27 21 13 9 4 0 56 23 169
2019 EL-06 40 25 16 10 6 1 1 67 16 223
2019 EL-07 37 26 17 9 7 3 1 65 17 77
2019 EL-08 40 34 16 5 5 0 0 74 10 18
2018 EL 33 28 18 9 10 2 0 63 19 590
2018 EL-02 28 28 33 6 0 6 0 59 6 15
2018 EL-03 22 37 17 4 17 0 3 61 22 33
2018 EL-04 30 23 21 11 12 3 0 55 23 65
2018 EL-05 31 27 16 10 16 1 0 58 26 167
2018 EL-06 40 28 15 9 6 3 0 70 15 185
2018 EL-07 28 31 22 11 7 2 0 59 18 73
2018 EL-08 20 44 18 0 0 9 9 78 0 11
2017 EL 34 27 18 10 9 2 0 62 19 692
2017 EL-03 28 29 31 5 8 0 0 56 13 57
2017 EL-04 38 27 15 11 6 2 0 67 18 61
2017 EL-05 31 25 18 12 9 4 0 59 22 225
2017 EL-06 35 26 19 11 8 1 1 62 19 204
2017 EL-07 28 32 17 10 12 0 0 60 22 86
2017 EL-08 61 31 0 0 0 8 0 100 0 13
2014 EL 34 27 17 9 9 3 0 63 19 785
2014 EL-01 57 9 9 0 9 17 0 79 10 11
2014 EL-02 44 18 22 6 10 0 0 62 16 14
2014 EL-03 37 31 16 2 11 3 0 70 14 48
2014 EL-04 25 22 20 17 12 4 0 49 30 102
2014 EL-05 31 31 15 9 11 3 1 64 20 257
2014 EL-06 33 30 19 9 6 3 1 65 15 208
2014 EL-07 43 21 14 11 8 2 0 66 19 93
2014 EL-08 49 42 9 0 0 0 0 91 0 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 47 28 15 3 3 1 3 77 7 649
2020 EL-02 58 16 5 11 0 11 0 82 12 18
2020 EL-03 57 16 21 3 0 0 3 75 3 31
2020 EL-04 32 36 14 0 6 5 8 77 7 64
2020 EL-05 38 33 18 5 4 0 2 72 9 166
2020 EL-06 51 28 12 3 2 0 3 82 5 228
2020 EL-07 46 26 17 4 4 1 2 74 9 95
2020 EL-08 76 15 9 0 0 0 0 91 0 21
2019 EL 40 32 17 4 3 1 3 75 7 633
2019 EL-02 69 7 18 0 0 0 7 81 0 14
2019 EL-03 46 32 15 0 0 4 3 84 0 29
2019 EL-04 34 19 24 8 5 2 8 59 14 64
2019 EL-05 36 36 16 4 5 0 2 74 9 168
2019 EL-06 38 33 19 3 1 3 2 75 5 223
2019 EL-07 46 34 10 5 3 0 1 81 8 78
2019 EL-08 55 18 16 6 0 5 0 77 6 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 44 32 14 6 4 0 0 76 10 644
2020 EL-02 53 21 8 8 5 5 0 79 14 18
2020 EL-03 47 25 10 16 3 0 0 72 19 31
2020 EL-04 44 30 14 8 5 0 0 74 12 64
2020 EL-05 39 33 19 5 3 1 1 73 8 163
2020 EL-06 45 32 13 6 4 0 0 77 9 226
2020 EL-07 41 40 15 0 4 0 0 81 4 95
2020 EL-08 72 19 4 0 5 0 0 91 5 21
2019 EL 40 34 14 8 4 1 0 74 11 634
2019 EL-02 82 8 10 0 0 0 0 90 0 14
2019 EL-03 49 35 10 7 0 0 0 83 7 30
2019 EL-04 42 29 17 6 6 0 0 71 12 64
2019 EL-05 37 36 13 9 3 1 0 74 12 169
2019 EL-06 37 33 16 10 3 1 0 71 13 222
2019 EL-07 43 37 12 5 3 0 0 80 8 78
2019 EL-08 48 30 0 0 16 5 0 83 17 18
2018 EL 38 33 13 8 6 0 1 72 14 585
2018 EL-02 48 47 0 0 6 0 0 94 6 15
2018 EL-03 43 42 9 0 6 0 0 86 6 32
2018 EL-04 29 35 15 10 11 0 0 64 20 66
2018 EL-05 35 32 17 9 7 1 1 68 16 163
2018 EL-06 42 31 12 10 3 0 1 74 13 185
2018 EL-07 43 25 16 7 5 3 2 70 13 72
2018 EL-08 27 64 0 0 0 0 9 100 0 12
2017 EL 38 36 13 8 5 0 0 75 13 692
2017 EL-03 30 39 14 12 3 2 0 71 15 57
2017 EL-04 37 32 18 9 3 0 0 69 12 61
2017 EL-05 36 37 15 9 3 0 0 73 12 225
2017 EL-06 34 40 12 8 5 0 0 75 13 204
2017 EL-07 43 31 12 3 11 0 0 74 14 86
2017 EL-08 53 31 0 8 8 0 0 84 16 13
2014 EL 35 38 13 7 6 1 0 74 14 785
2014 EL-01 66 17 9 0 0 9 0 91 0 11
2014 EL-02 58 30 6 0 0 0 6 93 0 14
2014 EL-03 32 48 14 3 2 2 0 81 5 48
2014 EL-04 32 34 18 10 6 0 0 66 16 102
2014 EL-05 30 40 12 7 8 1 0 72 16 257
2014 EL-06 39 33 12 7 8 1 0 73 15 208
2014 EL-07 42 40 8 6 5 0 0 81 10 93
2014 EL-08 40 40 20 0 0 0 0 80 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 54 28 9 5 3 0 0 83 8 649
2020 EL-02 48 21 8 18 0 5 0 73 19 18
2020 EL-03 56 22 12 6 4 0 0 79 10 31
2020 EL-04 50 27 12 3 6 0 2 78 9 64
2020 EL-05 45 35 12 5 2 0 1 80 7 167
2020 EL-06 58 26 9 4 2 0 0 85 6 227
2020 EL-07 56 30 5 4 5 0 0 86 9 95
2020 EL-08 76 19 0 5 0 0 0 95 5 21
2019 EL 47 30 12 6 4 1 0 78 10 633
2019 EL-02 69 31 0 0 0 0 0 100 0 14
2019 EL-03 56 27 11 3 0 3 0 86 3 30
2019 EL-04 44 28 15 7 5 0 2 73 12 63
2019 EL-05 47 31 10 7 4 0 1 78 12 169
2019 EL-06 44 32 14 5 4 1 0 77 9 222
2019 EL-07 50 32 10 3 6 0 0 82 8 78
2019 EL-08 45 28 6 10 5 5 0 77 17 18
2018 EL 43 29 14 7 6 0 1 73 13 586
2018 EL-02 61 34 0 0 6 0 0 94 6 15
2018 EL-03 40 28 18 5 9 0 0 69 13 32
2018 EL-04 34 31 17 7 11 0 2 65 18 66
2018 EL-05 41 28 15 11 5 0 0 68 16 163
2018 EL-06 50 29 14 4 3 0 1 79 8 185
2018 EL-07 43 29 13 7 8 0 0 73 15 73
2018 EL-08 32 60 0 0 0 0 9 100 0 12
2017 EL 45 32 11 6 5 0 0 78 11 690
2017 EL-03 31 34 21 5 6 2 0 67 12 57
2017 EL-04 41 35 11 9 3 0 2 77 12 61
2017 EL-05 42 34 13 5 5 0 0 76 10 223
2017 EL-06 50 29 8 9 4 0 0 79 13 204
2017 EL-07 48 33 10 1 8 0 0 81 9 86
2017 EL-08 53 23 8 8 8 0 0 76 16 13
2014 EL 44 32 12 6 7 0 0 76 13 783
2014 EL-01 66 17 0 0 17 0 0 83 17 11
2014 EL-02 58 42 0 0 0 0 0 100 0 14
2014 EL-03 45 33 12 3 6 0 0 79 9 48
2014 EL-04 33 34 19 10 4 0 1 67 14 102
2014 EL-05 39 33 11 8 8 0 0 73 16 257
2014 EL-06 52 26 9 5 6 1 0 80 11 207
2014 EL-07 52 31 11 2 3 0 0 83 6 93
2014 EL-08 50 30 9 11 0 0 0 80 11 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 29 16 6 7 5 0 70 14 648
2020 EL-02 55 16 8 5 5 11 0 80 12 18
2020 EL-03 34 34 9 7 13 0 3 71 20 31
2020 EL-04 29 41 17 3 3 3 3 75 7 63
2020 EL-05 25 32 14 9 10 10 0 64 21 166
2020 EL-06 47 25 16 5 5 3 0 74 10 228
2020 EL-07 32 28 22 3 8 7 0 65 11 95
2020 EL-08 60 29 5 0 5 0 0 90 5 21
2019 EL 28 31 21 8 5 6 0 63 14 633
2019 EL-02 70 24 7 0 0 0 0 93 0 14
2019 EL-03 21 44 19 6 3 6 0 69 10 29
2019 EL-04 26 32 19 13 8 3 0 59 21 64
2019 EL-05 21 27 23 13 6 10 0 53 21 169
2019 EL-06 31 33 22 6 4 4 0 67 10 223
2019 EL-07 24 37 16 8 9 6 0 65 18 77
2019 EL-08 50 16 28 0 0 5 0 70 0 18
2018 EL 26 32 21 7 8 6 0 62 16 593
2018 EL-02 28 47 20 6 0 0 0 75 6 15
2018 EL-03 24 29 26 2 15 3 0 55 18 33
2018 EL-04 26 28 20 8 6 11 2 62 15 66
2018 EL-05 22 34 20 10 9 5 0 59 20 167
2018 EL-06 29 35 20 5 5 5 0 68 11 186
2018 EL-07 31 22 24 7 8 7 0 58 16 74
2018 EL-08 31 45 16 0 0 0 8 83 0 13
2017 EL 28 33 19 8 6 7 0 65 15 690
2017 EL-03 20 37 16 12 4 11 0 64 18 57
2017 EL-04 33 26 27 8 0 6 0 63 8 59
2017 EL-05 23 34 18 9 7 9 0 63 18 225
2017 EL-06 29 34 20 4 5 7 0 68 11 204
2017 EL-07 30 33 18 8 8 3 0 65 17 86
2017 EL-08 53 39 8 0 0 0 0 92 0 13
2014 EL 25 34 16 11 8 6 1 63 20 785
2014 EL-01 66 17 0 9 9 0 0 83 17 11
2014 EL-02 38 34 12 0 10 6 0 76 11 14
2014 EL-03 23 32 17 14 3 8 3 62 19 48
2014 EL-04 21 22 24 18 12 4 0 44 31 102
2014 EL-05 25 38 12 9 7 8 1 69 17 257
2014 EL-06 27 35 19 8 6 5 0 65 15 208
2014 EL-07 33 39 9 9 7 3 0 75 16 93
2014 EL-08 18 51 19 0 13 0 0 69 13 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 30 31 18 9 9 2 0 63 19 646
2020 EL-02 48 18 18 0 5 11 0 74 6 18
2020 EL-03 35 27 9 9 16 0 3 64 26 31
2020 EL-04 30 24 26 10 8 2 2 55 18 64
2020 EL-05 23 29 20 12 12 3 0 54 25 167
2020 EL-06 36 35 16 6 6 1 0 72 12 225
2020 EL-07 22 35 23 12 7 1 0 58 19 94
2020 EL-08 50 35 5 0 10 0 0 84 10 21
2019 EL 22 34 21 13 8 2 0 57 21 632
2019 EL-02 48 38 0 7 0 7 0 93 7 14
2019 EL-03 23 43 21 3 6 3 0 68 10 30
2019 EL-04 17 33 25 13 9 1 2 52 23 63
2019 EL-05 19 24 23 19 11 4 0 45 31 169
2019 EL-06 23 39 20 11 5 1 0 63 16 222
2019 EL-07 20 37 17 14 10 3 0 59 24 77
2019 EL-08 45 27 7 11 5 5 0 76 17 18
2018 EL 22 31 23 12 11 1 0 54 23 593
2018 EL-02 28 58 14 0 0 0 0 86 0 15
2018 EL-03 19 32 27 0 22 0 0 51 22 33
2018 EL-04 24 26 22 15 9 4 0 52 25 65
2018 EL-05 14 35 22 16 12 1 0 49 29 168
2018 EL-06 27 32 23 12 7 0 0 59 19 186
2018 EL-07 26 24 32 9 10 0 0 50 19 73
2018 EL-08 23 47 14 0 8 0 8 76 9 13
2017 EL 21 34 20 13 10 2 0 56 24 690
2017 EL-03 18 34 22 14 11 1 0 53 25 57
2017 EL-04 26 26 17 17 11 3 0 54 28 60
2017 EL-05 19 32 23 13 11 3 0 52 24 225
2017 EL-06 22 39 18 12 7 1 0 62 20 204
2017 EL-07 23 33 19 15 9 1 0 57 24 85
2017 EL-08 32 52 8 0 8 0 0 84 8 13
2014 EL 18 34 20 15 12 2 0 53 28 784
2014 EL-01 38 43 0 0 9 9 0 90 10 10
2014 EL-02 6 65 13 6 10 0 0 71 16 14
2014 EL-03 15 28 34 7 11 2 3 45 19 48
2014 EL-04 15 22 24 18 18 2 0 38 37 102
2014 EL-05 18 36 18 14 11 3 0 56 25 257
2014 EL-06 20 33 20 16 9 1 0 54 26 208
2014 EL-07 23 42 16 11 7 2 0 66 18 93
2014 EL-08 9 49 19 11 13 0 0 58 23 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 21 36 20 12 9 2 0 59 21 648
2020 EL-02 42 16 13 13 5 11 0 65 20 18
2020 EL-03 27 32 12 6 20 0 3 61 26 31
2020 EL-04 17 35 26 13 6 2 2 54 20 64
2020 EL-05 17 31 24 13 11 4 0 50 25 166
2020 EL-06 22 42 19 8 7 2 0 65 15 228
2020 EL-07 23 34 20 16 6 1 0 58 22 94
2020 EL-08 23 57 5 10 5 0 0 80 15 21
2019 EL 15 30 25 17 9 4 0 47 27 631
2019 EL-02 41 35 0 10 7 7 0 82 18 14
2019 EL-03 17 20 47 0 6 9 0 41 7 30
2019 EL-04 11 31 25 18 9 4 2 45 29 64
2019 EL-05 14 18 29 24 10 6 0 34 36 168
2019 EL-06 15 38 25 14 7 2 0 53 21 223
2019 EL-07 14 34 18 18 12 4 0 50 32 76
2019 EL-08 18 40 15 12 11 6 0 60 24 17
2018 EL 14 29 28 16 10 3 0 44 27 591
2018 EL-02 22 34 33 11 0 0 0 56 11 15
2018 EL-03 13 21 39 5 22 0 0 34 27 33
2018 EL-04 15 23 31 21 4 5 2 40 27 65
2018 EL-05 9 30 29 20 10 2 0 40 31 167
2018 EL-06 18 32 28 15 6 1 0 50 22 185
2018 EL-07 16 30 23 16 12 3 0 47 29 73
2018 EL-08 23 32 21 8 8 0 8 60 17 13
2017 EL 14 31 23 16 11 5 0 47 28 692
2017 EL-03 11 31 30 9 12 7 0 46 22 57
2017 EL-04 11 27 25 16 10 9 0 42 30 61
2017 EL-05 12 30 24 18 11 6 0 44 30 225
2017 EL-06 12 35 24 16 9 4 0 49 26 204
2017 EL-07 20 30 21 16 11 1 0 51 27 86
2017 EL-08 24 37 23 0 8 8 0 66 9 13
2014 EL 12 28 24 18 14 3 0 41 34 785
2014 EL-01 43 40 0 0 9 9 0 91 9 11
2014 EL-02 6 55 23 6 10 0 0 61 16 14
2014 EL-03 13 29 28 6 11 10 3 48 20 48
2014 EL-04 13 19 25 21 18 3 0 33 41 102
2014 EL-05 10 31 24 18 13 4 0 42 32 257
2014 EL-06 13 27 24 19 15 2 0 41 35 208
2014 EL-07 16 27 32 12 12 1 0 43 24 93
2014 EL-08 0 49 10 29 13 0 0 49 41 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 21 34 22 11 11 1 0 56 22 650
2020 EL-02 37 27 0 20 5 11 0 71 29 18
2020 EL-03 27 31 19 3 20 0 0 58 23 31
2020 EL-04 20 30 23 16 11 0 0 50 26 64
2020 EL-05 18 32 24 12 12 3 0 51 24 167
2020 EL-06 22 38 23 8 10 0 0 59 18 228
2020 EL-07 22 31 22 18 8 0 0 53 26 95
2020 EL-08 32 41 21 0 5 0 0 74 5 21
2019 EL 14 30 24 18 11 3 0 45 30 632
2019 EL-02 55 14 0 24 0 7 0 74 26 14
2019 EL-03 16 44 27 13 0 0 0 61 13 30
2019 EL-04 13 27 23 22 12 2 2 41 36 63
2019 EL-05 13 24 25 19 15 4 0 39 35 169
2019 EL-06 11 35 27 15 10 1 0 47 26 223
2019 EL-07 13 29 22 21 11 4 0 44 33 77
2019 EL-08 27 32 19 5 11 5 0 63 17 18
2018 EL 12 31 22 19 13 2 0 44 33 593
2018 EL-02 15 47 16 17 0 6 0 65 18 15
2018 EL-03 22 23 23 5 27 0 0 46 31 32
2018 EL-04 13 26 22 18 17 3 2 40 36 65
2018 EL-05 11 29 21 23 14 2 0 41 37 168
2018 EL-06 11 37 23 20 8 0 0 48 29 186
2018 EL-07 14 28 27 18 12 1 0 43 30 74
2018 EL-08 23 32 21 0 16 0 8 60 17 13
2017 EL 15 32 22 18 10 3 0 48 29 691
2017 EL-03 22 31 16 22 9 0 0 53 31 57
2017 EL-04 15 32 23 20 7 3 0 48 28 61
2017 EL-05 13 32 21 19 12 3 0 46 32 225
2017 EL-06 12 31 25 19 10 3 0 44 30 203
2017 EL-07 14 34 24 17 10 0 0 49 27 86
2017 EL-08 24 44 8 16 8 0 0 68 24 13
2014 EL 12 31 21 19 16 2 0 43 35 785
2014 EL-01 34 40 9 9 0 9 0 81 9 11
2014 EL-02 22 36 19 12 10 0 0 59 22 14
2014 EL-03 11 39 19 11 13 4 3 53 26 48
2014 EL-04 12 22 17 30 19 1 0 34 49 102
2014 EL-05 8 34 23 14 19 2 0 43 34 257
2014 EL-06 15 28 21 21 13 1 1 44 35 208
2014 EL-07 14 39 21 18 7 1 0 54 25 93
2014 EL-08 0 38 51 11 0 0 0 38 11 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 26 39 18 10 7 0 0 65 17 647
2020 EL-02 58 31 5 0 0 5 0 94 0 18
2020 EL-03 14 42 19 13 9 3 0 57 23 31
2020 EL-04 21 37 30 8 5 0 0 58 12 64
2020 EL-05 26 38 16 12 9 0 0 64 21 167
2020 EL-06 28 39 17 9 7 0 1 67 16 226
2020 EL-07 17 45 23 10 5 0 0 62 15 95
2020 EL-08 42 44 10 5 0 0 0 85 5 21
2019 EL 21 34 23 13 7 0 0 56 21 631
2019 EL-02 54 29 7 10 0 0 0 83 10 14
2019 EL-03 16 42 24 17 0 0 0 59 17 30
2019 EL-04 24 25 28 20 3 0 0 49 23 64
2019 EL-05 20 31 24 12 13 0 0 51 25 169
2019 EL-06 19 38 24 11 7 1 0 57 18 221
2019 EL-07 22 37 20 16 4 0 0 60 20 77
2019 EL-08 27 35 22 10 5 0 0 63 16 18
2018 EL 19 35 21 14 10 0 0 54 24 596
2018 EL-02 32 43 11 0 14 0 0 75 14 15
2018 EL-03 17 47 11 14 12 0 0 63 26 33
2018 EL-04 23 19 27 20 10 0 2 42 30 66
2018 EL-05 17 34 18 15 16 0 0 51 31 167
2018 EL-06 20 37 24 14 5 0 0 57 19 186
2018 EL-07 22 35 20 13 10 0 0 57 22 74
2018 EL-08 8 54 30 0 0 0 8 67 0 13
2017 EL 23 35 20 13 9 0 0 58 22 691
2017 EL-03 22 24 29 15 10 0 0 46 25 57
2017 EL-04 20 43 18 11 6 0 2 65 17 61
2017 EL-05 21 34 22 12 10 0 0 56 22 225
2017 EL-06 24 32 22 15 8 0 0 56 23 204
2017 EL-07 24 39 15 10 12 0 0 63 22 86
2017 EL-08 24 52 24 0 0 0 0 76 0 13
2014 EL 18 38 22 13 9 0 0 56 22 785
2014 EL-01 34 40 9 0 17 0 0 74 17 11
2014 EL-02 41 28 25 6 0 0 0 69 6 14
2014 EL-03 14 44 28 9 5 0 0 58 14 48
2014 EL-04 16 34 20 13 18 0 0 50 31 102
2014 EL-05 18 38 18 14 10 0 0 57 25 257
2014 EL-06 19 40 22 11 6 1 0 60 18 208
2014 EL-07 22 35 29 10 2 0 1 58 12 93
2014 EL-08 9 42 29 20 0 0 0 51 20 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 29 42 15 9 4 0 0 72 13 640
2020 EL-02 50 27 11 8 0 5 0 81 8 18
2020 EL-03 21 54 10 6 9 0 0 75 16 31
2020 EL-04 34 32 16 12 6 0 0 66 18 64
2020 EL-05 26 51 16 7 1 0 0 76 8 164
2020 EL-06 28 41 14 14 3 0 0 69 17 223
2020 EL-07 28 46 15 4 7 0 0 74 11 94
2020 EL-08 48 28 24 0 0 0 0 76 0 21
2019 EL 24 41 19 12 4 0 0 65 16 629
2019 EL-02 55 45 0 0 0 0 0 100 0 14
2019 EL-03 32 37 23 4 4 0 0 69 8 30
2019 EL-04 24 43 23 5 6 0 0 66 11 64
2019 EL-05 24 38 21 13 4 0 0 63 16 169
2019 EL-06 21 44 16 13 5 0 0 66 18 221
2019 EL-07 26 40 15 13 6 0 0 66 19 76
2019 EL-08 29 32 18 17 5 0 0 60 22 17
2018 EL 25 41 18 10 6 0 0 66 17 596
2018 EL-02 42 47 6 6 0 0 0 89 6 15
2018 EL-03 16 47 25 0 12 0 0 63 12 33
2018 EL-04 26 33 23 11 7 0 0 59 18 66
2018 EL-05 28 40 17 10 6 0 0 67 16 167
2018 EL-06 24 39 18 13 5 0 0 63 18 186
2018 EL-07 22 43 16 11 7 1 0 66 18 74
2018 EL-08 6 54 16 8 8 0 8 66 17 13
2017 EL 24 46 16 9 5 0 0 70 14 688
2017 EL-03 26 40 18 13 3 0 0 66 16 57
2017 EL-04 30 44 15 5 5 0 2 75 9 61
2017 EL-05 25 46 17 8 4 0 0 71 12 223
2017 EL-06 21 47 16 11 5 0 0 68 16 203
2017 EL-07 22 48 14 10 7 0 0 70 16 86
2017 EL-08 8 68 16 0 8 0 0 76 8 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 43 33 14 5 5 0 0 76 10 648
2020 EL-02 58 18 13 5 0 5 0 81 6 18
2020 EL-03 44 34 9 10 4 0 0 78 13 31
2020 EL-04 45 29 15 3 8 0 0 74 11 64
2020 EL-05 38 37 17 6 2 0 0 75 9 166
2020 EL-06 43 33 14 5 4 0 0 77 9 227
2020 EL-07 43 33 12 3 9 0 0 76 12 95
2020 EL-08 61 29 4 0 5 0 0 91 5 21
2019 EL 38 33 17 6 5 1 0 72 11 634
2019 EL-02 69 21 0 10 0 0 0 90 10 14
2019 EL-03 55 27 12 7 0 0 0 82 7 30
2019 EL-04 39 28 21 8 3 0 0 67 11 64
2019 EL-05 37 37 12 8 7 0 0 74 14 169
2019 EL-06 35 33 20 5 5 1 0 69 10 222
2019 EL-07 40 28 21 2 7 0 1 70 10 78
2019 EL-08 27 40 6 11 11 5 0 71 23 18
2018 EL 35 36 14 8 5 0 0 72 14 587
2018 EL-02 61 34 0 0 6 0 0 94 6 15
2018 EL-03 27 44 19 5 6 0 0 70 10 32
2018 EL-04 29 35 21 6 10 0 0 64 16 67
2018 EL-05 37 36 12 12 4 0 0 73 16 163
2018 EL-06 38 36 16 7 4 0 1 74 11 185
2018 EL-07 36 30 15 11 6 1 0 67 18 73
2018 EL-08 6 85 0 0 0 0 9 100 0 12
2017 EL 34 38 15 8 5 1 0 73 13 691
2017 EL-03 30 44 13 8 3 2 0 76 11 57
2017 EL-04 31 40 22 2 3 2 0 72 5 61
2017 EL-05 32 36 16 11 3 1 0 69 15 224
2017 EL-06 36 38 11 9 5 0 0 75 14 204
2017 EL-07 34 39 14 5 8 0 0 73 13 86
2017 EL-08 46 30 8 0 16 0 0 76 16 13
2014 EL 33 39 15 7 6 1 0 73 12 784
2014 EL-01 52 40 0 9 0 0 0 91 9 11
2014 EL-02 52 23 12 6 0 0 6 80 6 14
2014 EL-03 29 48 17 3 2 2 0 78 5 48
2014 EL-04 25 39 22 8 6 1 0 65 13 102
2014 EL-05 32 40 14 7 6 0 0 73 13 257
2014 EL-06 37 36 13 7 5 2 0 74 12 208
2014 EL-07 35 43 12 7 4 0 0 77 10 92
2014 EL-08 22 37 20 11 11 0 0 59 21 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 30 40 15 10 5 0 0 70 15 643
2020 EL-02 29 48 8 11 0 5 0 81 11 18
2020 EL-03 29 33 12 12 14 0 0 62 25 31
2020 EL-04 31 21 22 23 2 0 2 53 25 64
2020 EL-05 29 41 18 9 3 0 0 70 12 165
2020 EL-06 28 43 15 8 5 0 0 72 13 226
2020 EL-07 33 50 7 4 5 0 0 83 10 93
2020 EL-08 46 25 25 4 0 0 0 71 4 20
2019 EL 23 40 17 13 6 0 0 64 19 633
2019 EL-02 41 37 7 0 15 0 0 79 15 14
2019 EL-03 19 46 25 4 7 0 0 65 10 30
2019 EL-04 23 33 21 15 8 0 0 56 23 64
2019 EL-05 25 37 20 12 6 0 0 62 18 168
2019 EL-06 24 44 12 14 5 0 0 68 19 222
2019 EL-07 18 51 12 13 6 0 0 69 19 78
2019 EL-08 27 33 18 12 11 0 0 60 23 18
2018 EL 24 43 13 13 7 0 1 67 20 594
2018 EL-02 39 47 8 6 0 0 0 86 6 15
2018 EL-03 22 32 13 21 12 0 0 54 33 33
2018 EL-04 20 36 18 15 9 0 2 58 24 66
2018 EL-05 21 48 12 14 5 0 0 69 19 167
2018 EL-06 25 43 13 15 3 0 1 68 18 186
2018 EL-07 28 45 12 7 8 0 0 73 15 72
2018 EL-08 21 56 15 0 0 0 8 84 0 13
2017 EL 25 38 14 13 9 0 0 63 22 692
2017 EL-03 24 36 12 16 12 0 0 60 29 57
2017 EL-04 29 35 16 6 12 0 2 65 19 61
2017 EL-05 22 41 17 12 8 0 0 64 19 225
2017 EL-06 27 33 14 18 8 0 1 60 26 204
2017 EL-07 22 43 12 12 12 0 0 65 23 86
2017 EL-08 54 30 15 0 0 0 0 85 0 13
2014 EL 20 37 14 17 10 0 1 58 28 785
2014 EL-01 34 34 22 0 9 0 0 69 9 11
2014 EL-02 42 46 6 6 0 0 0 88 6 14
2014 EL-03 31 37 10 18 4 0 0 68 22 48
2014 EL-04 16 30 18 24 11 0 0 46 35 102
2014 EL-05 15 38 16 19 11 0 1 54 30 257
2014 EL-06 24 39 12 16 9 0 0 63 25 208
2014 EL-07 22 35 14 17 12 0 0 56 30 93
2014 EL-08 19 31 19 11 21 0 0 49 32 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 47 26 16 4 4 1 1 75 8 645
2020 EL-02 71 11 8 0 5 5 0 86 6 18
2020 EL-03 55 22 10 10 4 0 0 77 14 30
2020 EL-04 39 26 15 3 6 5 6 73 10 64
2020 EL-05 39 34 15 8 2 1 0 75 10 164
2020 EL-06 50 23 19 3 4 0 1 74 7 227
2020 EL-07 49 26 18 0 5 0 2 76 5 95
2020 EL-08 72 14 10 0 5 0 0 85 5 21

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 29 31 22 9 7 2 0 61 17 645
2020 EL-02 55 16 13 5 5 5 0 75 11 18
2020 EL-03 34 25 24 4 10 3 0 61 14 31
2020 EL-04 26 32 26 6 6 3 0 61 13 62
2020 EL-05 23 28 25 11 11 2 0 52 23 166
2020 EL-06 28 33 23 8 6 2 0 62 14 227
2020 EL-07 33 38 15 9 4 0 0 72 13 94
2020 EL-08 42 28 20 10 0 0 0 71 10 21
2019 EL 21 33 18 13 11 2 0 56 25 634
2019 EL-02 48 28 7 17 0 0 0 76 17 14
2019 EL-03 20 32 15 7 20 7 0 56 29 30
2019 EL-04 14 37 19 16 13 0 2 52 29 64
2019 EL-05 23 26 18 16 15 2 0 50 32 169
2019 EL-06 21 37 18 11 9 2 1 60 21 222
2019 EL-07 24 30 19 14 10 3 0 56 25 78
2019 EL-08 16 56 11 6 11 0 0 73 16 18
2018 EL 19 32 23 11 13 1 1 53 24 594
2018 EL-02 30 55 15 0 0 0 0 85 0 14
2018 EL-03 19 25 32 7 17 0 0 44 24 33
2018 EL-04 17 17 34 10 18 3 2 36 29 66
2018 EL-05 15 32 25 12 15 1 1 47 27 167
2018 EL-06 24 33 22 10 9 1 0 58 20 186
2018 EL-07 20 39 12 19 9 1 0 60 28 74
2018 EL-08 8 61 7 8 8 0 8 75 17 13
2017 EL 22 31 21 13 11 2 1 55 24 690
2017 EL-03 11 37 31 6 11 5 0 50 18 57
2017 EL-04 22 21 25 17 10 6 0 45 29 61
2017 EL-05 19 34 19 14 11 1 1 54 26 224
2017 EL-06 25 31 21 12 9 0 2 57 22 203
2017 EL-07 26 28 21 9 13 2 0 55 23 86
2017 EL-08 39 38 8 0 16 0 0 76 16 13
2014 EL 17 36 21 11 13 2 1 54 24 785
2014 EL-01 40 26 9 0 17 9 0 72 19 11
2014 EL-02 12 53 22 6 6 0 0 66 12 14
2014 EL-03 16 46 13 3 16 6 0 66 20 48
2014 EL-04 13 27 30 15 14 2 0 41 29 102
2014 EL-05 15 38 20 10 13 2 1 55 24 257
2014 EL-06 19 37 21 10 11 2 0 57 21 208
2014 EL-07 21 37 17 12 12 1 0 59 24 93
2014 EL-08 9 32 29 9 21 0 0 41 30 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 21 23 19 13 18 1 5 47 33 650
2020 EL-02 58 18 11 8 0 5 0 81 8 18
2020 EL-03 31 25 22 4 12 3 3 60 17 31
2020 EL-04 18 19 17 19 18 0 10 41 41 64
2020 EL-05 20 23 19 11 24 3 1 44 36 167
2020 EL-06 18 20 22 13 18 1 7 42 35 228
2020 EL-07 24 29 15 14 13 1 4 56 28 95
2020 EL-08 32 28 10 20 5 0 5 63 27 21
2019 EL 17 22 17 17 21 2 4 42 41 634
2019 EL-02 48 27 0 8 10 7 0 81 19 14
2019 EL-03 16 16 26 15 20 0 7 34 38 30
2019 EL-04 15 16 11 21 29 2 6 33 54 64
2019 EL-05 17 24 15 19 22 1 2 42 42 169
2019 EL-06 14 18 19 20 22 1 7 35 45 223
2019 EL-07 24 29 15 10 16 4 1 55 28 78
2019 EL-08 27 32 6 19 17 0 0 58 36 18
2018 EL 15 25 19 16 21 1 2 42 39 595
2018 EL-02 24 42 21 6 0 6 0 71 6 14
2018 EL-03 14 29 15 16 23 0 3 44 40 33
2018 EL-04 17 12 21 20 24 2 5 31 47 66
2018 EL-05 15 25 17 19 23 1 1 41 42 168
2018 EL-06 14 28 23 12 19 1 3 44 32 186
2018 EL-07 12 29 19 19 20 1 0 42 39 74
2018 EL-08 8 40 14 0 30 0 8 52 33 13
2017 EL 18 24 18 14 22 2 3 44 37 691
2017 EL-03 10 31 26 7 17 3 6 45 27 57
2017 EL-04 13 27 18 12 25 2 2 42 39 61
2017 EL-05 17 23 16 19 22 1 2 42 42 225
2017 EL-06 16 22 18 12 24 2 6 42 39 203
2017 EL-07 22 21 20 12 22 2 0 45 35 86
2017 EL-08 37 24 8 8 23 0 0 61 31 13
2014 EL 11 27 19 13 24 2 5 41 39 784
2014 EL-01 26 43 0 14 17 0 0 69 31 11
2014 EL-02 6 57 14 6 0 0 17 75 7 14
2014 EL-03 17 25 17 11 19 2 8 47 33 48
2014 EL-04 7 22 20 16 31 1 2 30 49 101
2014 EL-05 10 31 18 12 23 2 4 44 38 257
2014 EL-06 8 24 23 15 22 1 7 35 40 208
2014 EL-07 22 28 15 9 20 2 4 53 31 93
2014 EL-08 13 0 28 18 41 0 0 13 59 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 56 24 10 3 2 0 4 84 5 649
2020 EL-02 61 23 5 5 0 5 0 89 6 18
2020 EL-03 73 14 3 0 4 0 6 93 4 31
2020 EL-04 50 22 11 2 2 2 12 83 4 64
2020 EL-05 54 26 10 5 4 0 1 81 9 167
2020 EL-06 57 23 11 3 1 0 5 85 4 228
2020 EL-07 58 24 14 2 1 0 1 83 3 94
2020 EL-08 52 38 5 0 0 0 5 94 0 21
2019 EL 60 21 9 4 2 1 3 84 6 634
2019 EL-02 79 14 0 0 7 0 0 93 7 14
2019 EL-03 50 23 14 6 3 0 4 75 10 30
2019 EL-04 55 28 9 5 0 0 3 85 5 64
2019 EL-05 64 19 8 3 2 1 3 86 5 168
2019 EL-06 61 20 9 4 2 1 4 85 6 223
2019 EL-07 54 27 6 6 2 0 4 84 9 78
2019 EL-08 72 23 5 0 0 0 0 95 0 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 46 26 13 6 4 1 4 76 10 647
2020 EL-02 37 31 16 5 5 5 0 72 11 18
2020 EL-03 51 17 11 4 16 0 3 69 20 31
2020 EL-04 44 13 16 12 6 3 6 62 20 64
2020 EL-05 42 28 16 8 4 1 1 71 12 167
2020 EL-06 48 30 10 4 2 0 6 82 6 227
2020 EL-07 51 25 12 6 2 1 2 79 9 94
2020 EL-08 51 34 10 0 0 0 5 90 0 21
2019 EL 42 25 16 7 4 2 4 71 12 635
2019 EL-02 58 7 13 15 7 0 0 65 22 14
2019 EL-03 29 31 17 7 7 7 4 66 15 30
2019 EL-04 40 20 20 11 6 0 3 61 18 64
2019 EL-05 37 26 19 6 6 3 2 67 13 169
2019 EL-06 48 25 13 4 3 2 5 78 8 223
2019 EL-07 48 19 18 8 2 0 5 71 10 78
2019 EL-08 48 40 6 6 0 0 0 89 6 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 77 9 4 2 3 1 4 91 4 646
2020 EL-02 89 0 0 0 0 5 5 100 0 18
2020 EL-03 70 14 4 3 4 0 6 89 7 31
2020 EL-04 74 9 3 0 3 3 8 93 3 64
2020 EL-05 67 14 7 4 6 2 1 83 10 165
2020 EL-06 82 8 3 0 0 0 6 95 1 226
2020 EL-07 83 6 5 1 1 2 3 93 2 95
2020 EL-08 89 5 0 0 0 0 5 100 0 21
2019 EL 78 7 4 2 2 3 4 91 4 630
2019 EL-02 93 7 0 0 0 0 0 100 0 14
2019 EL-03 78 6 0 0 0 10 7 100 0 30
2019 EL-04 73 10 3 5 3 0 6 88 9 64
2019 EL-05 73 10 6 4 2 3 2 87 6 168
2019 EL-06 83 4 4 0 1 2 5 94 2 220
2019 EL-07 81 4 3 3 2 3 4 91 5 78
2019 EL-08 87 13 0 0 0 0 0 100 0 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 76 8 6 1 1 1 6 91 3 648
2020 EL-02 89 5 0 0 0 5 0 100 0 18
2020 EL-03 71 10 4 0 0 3 12 95 0 31
2020 EL-04 73 6 6 5 0 2 9 88 5 64
2020 EL-05 70 11 9 1 3 2 4 86 4 165
2020 EL-06 76 9 5 1 0 0 8 93 1 228
2020 EL-07 89 5 2 1 0 0 3 97 1 95
2020 EL-08 89 5 0 0 0 0 5 100 0 21
2019 EL 76 7 4 1 1 3 7 92 3 631
2019 EL-02 86 14 0 0 0 0 0 100 0 14
2019 EL-03 75 8 0 4 0 7 7 96 4 30
2019 EL-04 72 5 13 0 0 5 6 86 0 64
2019 EL-05 75 7 4 3 2 3 6 90 5 168
2019 EL-06 75 7 3 1 1 2 10 94 2 221
2019 EL-07 82 7 1 2 1 0 6 95 4 77
2019 EL-08 87 13 0 0 0 0 0 100 0 18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 36 38 12 9 5 0 0 74 14 645
2020 EL-02 42 11 34 8 0 5 0 56 8 18
2020 EL-03 32 25 13 19 11 0 0 58 29 31
2020 EL-04 33 45 11 6 3 0 2 80 9 63
2020 EL-05 29 36 16 13 5 0 0 66 19 167
2020 EL-06 35 41 12 7 4 0 0 77 12 226
2020 EL-07 42 39 10 5 4 0 0 81 9 94
2020 EL-08 58 32 4 5 0 0 0 91 5 21
2019 EL 29 40 16 9 5 1 0 69 14 630
2019 EL-02 54 22 24 0 0 0 0 76 0 14
2019 EL-03 19 50 27 4 0 0 0 69 4 30
2019 EL-04 31 32 17 14 5 0 2 64 19 64
2019 EL-05 27 33 19 12 8 0 1 61 20 169
2019 EL-06 30 46 12 8 3 1 0 76 11 220
2019 EL-07 29 49 11 6 4 0 0 78 10 77
2019 EL-08 45 29 11 16 0 0 0 73 16 18
2018 EL 29 40 14 10 7 0 0 69 17 594
2018 EL-02 28 45 22 6 0 0 0 73 6 15
2018 EL-03 18 41 28 8 5 0 0 59 13 32
2018 EL-04 30 30 24 12 3 0 0 60 15 66
2018 EL-05 21 43 11 11 13 0 0 64 25 167
2018 EL-06 35 42 11 9 3 0 0 77 12 187
2018 EL-07 32 42 11 11 4 0 0 73 16 73
2018 EL-08 40 37 8 7 0 0 8 84 8 13
2017 EL 31 42 12 9 6 0 0 72 15 692
2017 EL-03 25 48 11 13 3 0 0 73 16 57
2017 EL-04 37 42 9 6 5 0 2 80 11 61
2017 EL-05 27 39 15 10 9 0 0 66 19 225
2017 EL-06 32 42 11 10 4 0 0 74 14 204
2017 EL-07 31 40 15 6 8 0 0 71 14 86
2017 EL-08 54 38 8 0 0 0 0 92 0 13
2014 EL 22 44 16 11 7 0 0 65 18 785
2014 EL-01 31 43 9 0 17 0 0 74 17 11
2014 EL-02 32 49 7 12 0 0 0 80 12 14
2014 EL-03 15 47 26 12 0 0 0 62 12 48
2014 EL-04 20 31 22 16 12 0 0 51 27 102
2014 EL-05 16 47 15 12 9 0 1 63 21 257
2014 EL-06 27 47 14 7 4 1 0 74 11 208
2014 EL-07 28 42 13 8 8 1 0 71 16 93
2014 EL-08 31 19 29 11 11 0 0 49 21 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 37 14 7 5 0 0 74 12 644
2020 EL-02 48 26 11 5 5 5 0 78 11 18
2020 EL-03 39 27 15 13 7 0 0 65 20 31
2020 EL-04 35 36 17 9 3 0 0 71 12 64
2020 EL-05 29 38 18 9 6 0 0 67 15 166
2020 EL-06 40 37 13 6 3 0 0 77 10 225
2020 EL-07 34 44 11 5 6 0 0 78 11 95
2020 EL-08 64 31 5 0 0 0 0 95 0 21
2019 EL 32 33 18 9 6 0 0 66 16 630
2019 EL-02 48 35 10 7 0 0 0 83 7 14
2019 EL-03 26 36 27 7 4 0 0 62 11 30
2019 EL-04 39 25 18 13 3 0 2 65 16 64
2019 EL-05 30 31 16 11 12 0 0 61 23 169
2019 EL-06 34 38 19 5 3 1 0 72 9 221
2019 EL-07 24 40 17 9 9 0 0 64 18 76
2019 EL-08 55 5 16 23 0 0 0 61 23 18
2018 EL 33 34 16 8 8 0 0 67 16 590
2018 EL-02 57 26 11 0 6 0 0 83 6 15
2018 EL-03 23 41 23 0 13 0 0 64 13 31
2018 EL-04 33 27 20 13 6 0 2 60 20 65
2018 EL-05 28 31 18 10 13 0 0 59 23 167
2018 EL-06 37 38 16 7 3 0 0 75 10 187
2018 EL-07 27 43 13 9 9 0 0 69 18 71
2018 EL-08 55 22 8 7 0 0 8 84 8 13
2017 EL 33 36 15 8 8 0 0 69 15 692
2017 EL-03 17 44 18 20 1 0 0 61 21 57
2017 EL-04 43 37 12 3 3 0 2 82 6 61
2017 EL-05 29 35 14 9 12 0 0 65 21 225
2017 EL-06 33 36 20 7 4 0 0 69 11 204
2017 EL-07 35 32 17 4 12 0 0 67 16 86
2017 EL-08 47 53 0 0 0 0 0 100 0 13
2014 EL 29 39 15 10 7 1 0 68 17 784
2014 EL-01 40 43 0 0 17 0 0 83 17 11
2014 EL-02 28 28 30 13 0 0 0 57 13 13
2014 EL-03 26 48 18 5 2 2 0 75 7 48
2014 EL-04 24 32 20 17 7 0 0 56 25 102
2014 EL-05 26 41 15 9 9 0 0 67 18 257
2014 EL-06 34 38 13 10 4 1 0 73 14 208
2014 EL-07 34 33 13 8 11 1 0 68 19 93
2014 EL-08 22 48 11 20 0 0 0 70 20 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 33 42 14 7 4 0 0 76 11 642
2020 EL-02 64 18 8 0 5 5 0 86 6 18
2020 EL-03 37 35 16 6 7 0 0 71 13 31
2020 EL-04 31 50 15 3 2 0 0 80 5 64
2020 EL-05 30 43 16 5 5 1 0 74 10 163
2020 EL-06 32 44 14 7 2 0 0 77 9 224
2020 EL-07 30 43 10 12 5 0 0 74 17 95
2020 EL-08 47 33 10 10 0 0 0 80 10 21
2019 EL 27 42 16 10 4 1 0 70 14 620
2019 EL-02 42 48 0 10 0 0 0 90 10 14
2019 EL-03 16 54 19 10 0 0 0 71 10 29
2019 EL-04 31 42 16 6 3 0 2 74 10 64
2019 EL-05 24 39 19 14 3 1 0 64 18 167
2019 EL-06 29 43 16 8 3 0 0 73 12 218
2019 EL-07 31 39 12 5 13 0 0 70 18 73
2019 EL-08 29 38 17 16 0 0 0 66 16 17
2018 EL 31 35 17 8 8 0 0 67 17 593
2018 EL-02 40 35 19 6 0 0 0 76 6 15
2018 EL-03 27 36 17 4 15 0 0 63 20 32
2018 EL-04 29 30 27 7 7 0 0 59 14 66
2018 EL-05 28 36 18 9 9 0 0 64 18 167
2018 EL-06 34 38 13 9 5 0 0 73 14 187
2018 EL-07 29 34 17 11 8 1 0 63 19 72
2018 EL-08 39 38 0 15 0 0 8 84 16 13
2017 EL 32 38 13 10 7 0 0 70 17 691
2017 EL-03 27 39 21 11 1 0 0 66 13 57
2017 EL-04 39 39 8 5 7 0 2 80 12 61
2017 EL-05 31 36 14 12 8 0 0 67 19 224
2017 EL-06 30 40 14 10 5 0 0 71 16 204
2017 EL-07 32 36 14 8 11 0 0 68 19 86
2017 EL-08 32 60 8 0 0 0 0 92 0 13
2014 EL 28 40 16 9 5 1 0 69 15 785
2014 EL-01 48 34 9 9 0 0 0 83 9 11
2014 EL-02 47 26 21 6 0 0 0 73 6 14
2014 EL-03 34 44 8 5 3 6 0 83 9 48
2014 EL-04 24 40 15 16 3 0 1 65 19 102
2014 EL-05 23 45 13 10 8 0 0 69 18 257
2014 EL-06 29 40 21 6 4 0 0 69 10 208
2014 EL-07 33 33 16 12 4 1 0 67 16 93
2014 EL-08 31 29 39 0 0 0 0 61 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 25 45 16 9 4 2 0 71 13 647
2020 EL-02 48 16 20 5 0 11 0 71 6 18
2020 EL-03 30 32 14 10 10 3 0 65 21 31
2020 EL-04 23 42 20 8 6 2 0 66 14 64
2020 EL-05 17 48 19 12 3 1 0 65 15 166
2020 EL-06 32 44 13 6 4 1 0 76 10 226
2020 EL-07 21 51 14 11 3 1 0 72 14 95
2020 EL-08 36 59 5 0 0 0 0 95 0 21
2019 EL 19 45 20 9 5 2 0 66 14 632
2019 EL-02 27 35 22 17 0 0 0 62 17 14
2019 EL-03 19 41 10 14 3 10 4 69 20 30
2019 EL-04 12 49 21 10 4 2 3 64 14 63
2019 EL-05 15 42 19 16 7 1 0 57 23 169
2019 EL-06 21 51 21 4 2 2 0 73 6 221
2019 EL-07 25 40 19 9 5 1 0 66 15 78
2019 EL-08 29 37 23 11 0 0 0 66 11 18
2018 EL 19 37 26 8 8 1 1 57 17 597
2018 EL-02 22 34 31 7 0 6 0 59 8 15
2018 EL-03 11 30 38 7 11 3 0 43 18 33
2018 EL-04 17 26 32 13 6 3 3 46 20 66
2018 EL-05 15 34 28 11 10 1 1 50 22 168
2018 EL-06 24 45 21 4 5 1 0 70 9 187
2018 EL-07 22 38 22 10 7 1 0 60 17 74
2018 EL-08 24 37 31 0 0 0 8 66 0 13
2017 EL 21 40 20 11 7 3 0 62 18 690
2017 EL-03 19 31 18 15 7 9 0 55 25 57
2017 EL-04 27 29 25 13 4 2 0 57 18 61
2017 EL-05 14 41 20 12 10 2 0 57 23 225
2017 EL-06 22 46 21 6 4 2 0 69 10 203
2017 EL-07 22 40 22 8 8 0 0 62 16 85
2017 EL-08 47 38 8 0 0 8 0 92 0 13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 48 32 11 4 4 0 0 80 8 646
2020 EL-02 50 33 6 0 0 11 0 94 0 17
2020 EL-03 46 28 9 8 8 0 0 75 16 31
2020 EL-04 46 34 17 3 0 0 0 80 3 63
2020 EL-05 45 35 9 5 5 0 0 80 11 166
2020 EL-06 51 30 12 4 3 0 1 81 7 227
2020 EL-07 47 36 9 5 4 0 0 83 9 95
2020 EL-08 57 28 15 0 0 0 0 85 0 21
2019 EL 44 34 11 6 4 0 1 78 10 629
2019 EL-02 90 0 10 0 0 0 0 90 0 14
2019 EL-03 51 35 14 0 0 0 0 86 0 30
2019 EL-04 42 31 16 5 5 0 2 74 10 64
2019 EL-05 42 29 13 8 7 0 1 72 15 169
2019 EL-06 46 38 8 6 1 0 1 86 6 221
2019 EL-07 36 39 9 10 5 0 0 75 16 76
2019 EL-08 45 39 11 0 5 0 0 84 5 18
2018 EL 39 37 14 5 5 0 0 76 10 594
2018 EL-02 56 31 13 0 0 0 0 87 0 15
2018 EL-03 29 44 16 3 9 0 0 72 12 33
2018 EL-04 33 48 12 5 0 0 2 82 5 66
2018 EL-05 39 30 18 7 6 0 0 69 13 166
2018 EL-06 42 39 12 4 3 0 0 81 7 185
2018 EL-07 42 40 9 2 7 0 0 82 9 74
2018 EL-08 31 30 23 8 0 0 8 66 9 13
2017 EL 43 34 12 6 3 1 0 78 10 687
2017 EL-03 46 27 23 2 0 2 0 75 2 56
2017 EL-04 47 35 9 7 0 0 2 83 8 61
2017 EL-05 39 37 12 8 4 0 0 76 11 224
2017 EL-06 45 34 10 5 5 0 0 80 10 202
2017 EL-07 38 34 10 9 7 2 0 73 16 85
2017 EL-08 45 39 15 0 0 0 0 85 0 13
2014 EL 37 36 15 6 5 0 1 74 11 785
2014 EL-01 34 48 0 9 9 0 0 83 17 11
2014 EL-02 45 36 7 11 0 0 0 82 11 14
2014 EL-03 36 38 17 7 2 0 0 74 9 48
2014 EL-04 28 48 14 7 3 0 0 76 10 102
2014 EL-05 34 36 16 7 5 0 1 72 12 257
2014 EL-06 44 33 13 4 4 0 1 78 8 208
2014 EL-07 41 33 16 4 4 1 0 75 9 93
2014 EL-08 19 42 29 11 0 0 0 61 11 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 30 38 20 8 3 0 0 69 11 646
2020 EL-02 48 34 13 0 0 5 0 86 0 18
2020 EL-03 48 29 19 4 0 0 0 77 4 31
2020 EL-04 35 49 9 5 0 0 2 86 5 63
2020 EL-05 31 42 20 4 3 0 1 74 7 166
2020 EL-06 27 41 20 7 4 0 0 68 11 227
2020 EL-07 28 27 25 15 5 0 0 55 20 95
2020 EL-08 23 25 32 20 0 0 0 48 20 21
2019 EL 30 37 21 8 4 0 0 67 12 631
2019 EL-02 58 35 7 0 0 0 0 93 0 14
2019 EL-03 45 35 20 0 0 0 0 80 0 30
2019 EL-04 37 45 14 3 0 0 2 82 3 64
2019 EL-05 32 36 20 8 3 0 1 69 11 168
2019 EL-06 26 36 22 11 5 0 0 63 16 222
2019 EL-07 24 31 26 9 10 0 0 55 19 77
2019 EL-08 19 47 17 6 6 6 0 69 12 17
2018 EL 30 38 20 6 5 0 1 69 11 596
2018 EL-02 49 46 6 0 0 0 0 94 0 15
2018 EL-03 34 58 3 0 5 0 0 92 5 33
2018 EL-04 39 39 15 4 1 0 1 79 6 67
2018 EL-05 32 39 21 4 5 0 0 70 8 167
2018 EL-06 28 36 21 8 6 0 1 65 14 186
2018 EL-07 17 35 30 12 4 1 0 53 17 74
2018 EL-08 32 30 23 7 0 0 8 67 8 13
2017 EL 31 40 18 7 3 1 1 71 10 690
2017 EL-03 37 43 16 2 2 0 0 81 3 57
2017 EL-04 34 38 14 12 1 2 0 72 14 61
2017 EL-05 31 41 19 6 2 1 1 73 8 225
2017 EL-06 28 38 18 9 4 0 1 67 14 204
2017 EL-07 23 36 24 9 5 2 1 61 14 85
2017 EL-08 8 67 7 17 0 0 0 75 17 12
2014 EL 31 36 20 7 5 0 1 68 12 785
2014 EL-01 26 57 9 9 0 0 0 83 9 11
2014 EL-02 66 30 0 0 5 0 0 95 5 14
2014 EL-03 54 29 11 2 0 0 4 87 2 48
2014 EL-04 39 33 19 6 3 0 0 72 9 102
2014 EL-05 27 38 22 7 5 0 0 66 12 257
2014 EL-06 24 39 21 9 5 0 1 65 14 208
2014 EL-07 22 31 33 4 9 0 1 54 13 93
2014 EL-08 19 43 19 9 11 0 0 62 20 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 39 61 648
2020 EL-02 27 73 18
2020 EL-03 23 77 31
2020 EL-04 38 62 63
2020 EL-05 36 64 166
2020 EL-06 44 56 228
2020 EL-07 42 58 95
2020 EL-08 36 64 21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 52 20 9 3 2 5 9 84 6 650
2020 EL-02 32 27 8 8 0 16 11 80 10 18
2020 EL-03 39 18 17 0 10 3 13 68 12 31
2020 EL-04 49 25 11 2 5 2 8 81 7 64
2020 EL-05 44 24 10 3 1 10 8 83 5 167
2020 EL-06 60 17 7 4 1 2 9 87 5 228
2020 EL-07 58 20 9 2 0 3 8 88 2 95
2020 EL-08 71 13 0 5 0 0 11 94 6 21

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EL 14 56 30 649
2020 EL-02 6 75 19 17
2020 EL-03 19 57 24 31
2020 EL-04 14 63 23 64
2020 EL-05 17 46 36 167
2020 EL-06 14 57 29 228
2020 EL-07 11 53 36 95
2020 EL-08 5 79 16 21
2019 EL 19 54 27 635
2019 EL-02 7 70 24 14
2019 EL-03 15 49 36 30
2019 EL-04 18 56 26 64
2019 EL-05 19 52 29 169
2019 EL-06 20 58 22 223
2019 EL-07 17 46 37 78
2019 EL-08 26 56 18 18
2018 EL 16 57 27 597
2018 EL-02 0 81 19 15
2018 EL-03 19 58 23 33
2018 EL-04 22 53 25 66
2018 EL-05 20 53 27 168
2018 EL-06 13 60 27 187
2018 EL-07 8 61 31 74
2018 EL-08 16 61 23 13
2017 EL 16 57 27 692
2017 EL-03 11 59 30 57
2017 EL-04 10 65 24 61
2017 EL-05 16 55 30 225
2017 EL-06 17 54 29 204
2017 EL-07 20 57 23 86
2017 EL-08 39 53 8 13
2014 EL 14 56 30 785
2014 EL-01 9 83 9 11
2014 EL-02 0 84 16 14
2014 EL-03 8 72 20 48
2014 EL-04 13 54 33 102
2014 EL-05 17 53 31 257
2014 EL-06 10 57 33 208
2014 EL-07 18 47 35 93
2014 EL-08 30 61 9 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EL 41 15 29 7 1 7 91
2020 EL-05 26 11 47 9 4 3 29
2020 EL-06 50 13 25 3 0 9 32
2020 EL-07 35 18 21 8 0 18 11
2019 EL 46 21 18 9 3 3 120
2019 EL-04 35 25 9 17 14 0 12
2019 EL-05 31 28 26 15 0 0 32
2019 EL-06 57 9 20 7 0 7 44
2019 EL-07 63 22 15 0 0 0 13
2018 EL 42 12 23 11 2 10 94
2018 EL-04 48 25 20 7 0 0 14
2018 EL-05 25 16 42 8 0 9 34
2018 EL-06 56 8 8 12 8 8 25
2017 EL 45 14 22 8 5 6 108
2017 EL-05 40 11 27 8 3 11 36
2017 EL-06 50 24 12 9 6 0 34
2017 EL-07 60 12 11 0 0 18 17
2014 EL 50 17 16 13 9999 5 111
2014 EL-04 54 18 21 0 9999 7 13
2014 EL-05 42 26 14 14 9999 5 43
2014 EL-06 60 9 19 13 9999 0 22
2014 EL-07 56 18 15 11 9999 0 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 48 36 9 4 2 0 0 85 6 646
2020 EL-02 73 16 5 0 0 5 0 94 0 18
2020 EL-03 50 31 6 4 9 0 0 80 13 31
2020 EL-04 48 38 11 0 3 0 0 86 3 64
2020 EL-05 36 48 10 3 2 0 0 85 5 166
2020 EL-06 51 34 9 5 1 0 0 85 6 226
2020 EL-07 54 31 11 3 1 0 0 85 4 95
2020 EL-08 72 19 4 5 0 0 0 91 5 21
2019 EL 39 38 13 6 3 0 0 78 9 630
2019 EL-02 62 14 24 0 0 0 0 76 0 14
2019 EL-03 44 41 7 0 8 0 0 84 8 29
2019 EL-04 40 40 9 3 6 0 2 81 10 64
2019 EL-05 36 36 16 9 3 0 0 72 12 169
2019 EL-06 37 42 13 5 2 0 0 79 8 221
2019 EL-07 49 32 14 4 1 0 0 81 5 77
2019 EL-08 50 34 5 5 5 0 0 85 10 18
2018 EL 38 44 10 4 3 0 0 82 8 593
2018 EL-02 36 64 0 0 0 0 0 100 0 15
2018 EL-03 23 44 17 7 10 0 0 66 17 32
2018 EL-04 43 39 11 2 5 0 2 83 6 66
2018 EL-05 33 50 11 4 2 0 0 83 6 166
2018 EL-06 42 41 9 5 3 0 0 83 8 187
2018 EL-07 35 49 11 1 3 0 0 84 4 73
2018 EL-08 45 47 0 0 0 0 8 100 0 13
2017 EL 39 42 9 6 3 0 0 81 10 688
2017 EL-03 34 39 14 11 3 0 0 72 14 57
2017 EL-04 44 42 9 2 2 0 2 88 3 61
2017 EL-05 35 44 10 6 4 0 0 79 11 224
2017 EL-06 41 41 7 6 3 0 0 83 10 204
2017 EL-07 37 44 7 8 3 0 0 82 11 85
2017 EL-08 50 50 0 0 0 0 0 100 0 12
2014 EL 38 42 13 4 3 1 0 80 7 784
2014 EL-01 48 34 0 9 9 0 0 83 17 11
2014 EL-02 58 17 18 6 0 0 0 75 6 14
2014 EL-03 40 43 14 2 2 0 0 83 3 48
2014 EL-04 32 41 15 3 6 1 0 75 10 102
2014 EL-05 36 44 11 5 4 0 0 81 8 257
2014 EL-06 41 38 16 3 1 1 0 80 4 207
2014 EL-07 41 44 9 4 1 1 0 86 5 93
2014 EL-08 40 31 29 0 0 0 0 71 0 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 22 47 18 8 3 1 0 70 11 649
2020 EL-02 39 45 0 0 5 11 0 94 6 18
2020 EL-03 20 48 16 10 3 3 0 70 14 31
2020 EL-04 27 44 17 8 3 0 2 72 11 64
2020 EL-05 19 45 23 10 1 2 0 65 12 166
2020 EL-06 24 50 17 7 3 0 0 74 10 228
2020 EL-07 17 51 20 7 6 0 0 68 13 95
2020 EL-08 23 67 11 0 0 0 0 89 0 21
2019 EL 19 39 24 13 3 1 0 59 17 633
2019 EL-02 55 20 8 17 0 0 0 76 17 14
2019 EL-03 16 55 22 7 0 0 0 71 7 29
2019 EL-04 17 38 27 14 2 3 0 56 16 64
2019 EL-05 17 38 27 11 5 2 0 56 17 169
2019 EL-06 18 40 24 14 3 0 0 59 17 223
2019 EL-07 18 42 23 13 3 1 0 61 16 77
2019 EL-08 28 33 18 16 5 0 0 61 21 18
2018 EL 17 42 22 11 6 1 0 60 17 597
2018 EL-02 28 66 6 0 0 0 0 94 0 15
2018 EL-03 8 49 21 8 14 0 0 58 21 33
2018 EL-04 22 31 28 10 6 1 1 55 16 67
2018 EL-05 15 45 22 11 6 1 0 61 17 168
2018 EL-06 21 43 20 12 3 1 0 65 15 186
2018 EL-07 10 41 35 8 5 0 0 52 13 74
2018 EL-08 15 47 8 14 8 0 8 68 24 13
2017 EL 22 40 20 12 5 1 0 62 18 690
2017 EL-03 18 41 24 14 3 0 0 59 17 57
2017 EL-04 35 30 15 11 7 2 0 66 19 61
2017 EL-05 22 38 25 10 4 2 0 60 14 225
2017 EL-06 19 46 16 15 4 0 0 65 19 204
2017 EL-07 21 37 23 14 6 0 0 58 19 86
2017 EL-08 22 46 24 0 8 0 0 68 8 13
2014 EL 19 40 22 10 7 2 1 60 18 785
2014 EL-01 26 57 0 9 0 9 0 91 9 11
2014 EL-02 37 45 12 6 0 0 0 82 6 14
2014 EL-03 17 52 10 8 4 4 5 76 13 48
2014 EL-04 19 31 25 14 7 3 0 52 22 102
2014 EL-05 16 45 19 11 6 2 0 63 18 257
2014 EL-06 19 34 28 11 7 2 0 54 18 208
2014 EL-07 19 45 24 7 3 1 0 65 11 93
2014 EL-08 28 51 11 11 0 0 0 79 11 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 9 26 39 19 6 0 0 25 36 648
2020 EL-02 0 11 47 16 21 5 0 39 11 18
2020 EL-03 9 31 29 20 7 0 3 28 41 30
2020 EL-04 14 24 39 14 9 0 0 23 38 64
2020 EL-05 13 24 40 17 5 1 0 23 37 167
2020 EL-06 5 25 43 20 6 0 1 26 30 227
2020 EL-07 7 34 33 21 4 0 0 25 41 95
2020 EL-08 14 14 40 32 0 0 0 32 28 21
2019 EL 10 30 35 17 5 1 1 23 41 630
2019 EL-02 7 38 7 41 0 7 0 44 49 14
2019 EL-03 10 15 43 23 9 0 0 33 25 30
2019 EL-04 8 34 26 23 8 0 2 31 43 62
2019 EL-05 16 24 36 18 3 1 1 22 41 169
2019 EL-06 9 30 39 15 6 0 0 21 40 222
2019 EL-07 8 38 35 13 4 0 1 18 47 77
2019 EL-08 0 47 5 24 18 6 0 45 50 17
2018 EL 9 29 37 17 6 0 1 24 39 595
2018 EL-02 6 6 28 53 7 0 0 61 11 15
2018 EL-03 5 29 50 8 7 0 0 15 34 33
2018 EL-04 7 38 26 18 8 2 1 26 47 66
2018 EL-05 14 27 38 16 5 0 0 21 41 168
2018 EL-06 8 28 37 19 6 0 2 26 37 186
2018 EL-07 7 33 41 13 6 0 0 18 40 74
2018 EL-08 7 38 23 16 8 0 8 26 49 13
2017 EL 7 28 39 16 7 0 2 24 37 688
2017 EL-03 9 28 29 22 7 1 3 30 39 57
2017 EL-04 10 26 32 22 6 0 3 29 38 61
2017 EL-05 9 31 36 15 6 0 3 22 41 225
2017 EL-06 6 29 44 11 8 0 1 20 36 201
2017 EL-07 5 33 38 17 6 0 1 23 38 85
2017 EL-08 16 16 46 22 0 0 0 22 31 13
2014 EL 10 32 36 15 6 1 1 21 43 785
2014 EL-01 9 9 52 22 9 0 0 31 17 11
2014 EL-02 16 6 21 30 14 6 7 51 25 14
2014 EL-03 8 24 40 20 4 2 2 25 33 48
2014 EL-04 9 34 32 15 8 0 1 24 43 102
2014 EL-05 9 30 39 12 7 0 2 20 40 257
2014 EL-06 10 36 34 14 3 1 2 17 48 208
2014 EL-07 12 34 36 13 4 0 0 18 46 93
2014 EL-08 20 28 32 20 0 0 0 20 47 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 9 15 27 33 14 1 1 48 24 646
2020 EL-02 0 0 18 39 37 5 0 81 0 18
2020 EL-03 13 13 23 34 17 0 0 51 26 30
2020 EL-04 6 17 27 33 12 0 5 47 24 64
2020 EL-05 11 15 29 35 8 2 0 44 26 165
2020 EL-06 6 13 29 33 15 1 2 50 20 227
2020 EL-07 10 20 30 25 14 0 0 40 30 95
2020 EL-08 9 15 14 39 23 0 0 62 24 21
2019 EL 9 22 26 24 17 1 1 42 32 631
2019 EL-02 0 7 22 37 20 14 0 67 8 14
2019 EL-03 14 11 17 39 19 0 0 58 25 30
2019 EL-04 7 24 27 27 13 0 2 40 32 63
2019 EL-05 13 18 28 18 18 2 2 38 32 169
2019 EL-06 5 25 26 27 16 0 0 43 30 222
2019 EL-07 9 27 27 18 17 0 1 35 37 77
2019 EL-08 17 29 17 19 18 0 0 37 46 17
2018 EL 8 21 32 22 13 2 1 37 30 592
2018 EL-02 0 7 21 40 26 6 0 70 8 15
2018 EL-03 12 31 24 16 11 3 2 29 46 33
2018 EL-04 6 21 37 15 16 3 2 33 28 65
2018 EL-05 10 21 34 21 12 2 0 34 31 167
2018 EL-06 7 20 30 25 15 2 1 41 28 185
2018 EL-07 10 22 32 24 11 0 1 36 32 74
2018 EL-08 0 30 30 24 8 0 8 35 33 13
2017 EL 8 21 27 26 13 2 3 41 30 687
2017 EL-03 11 19 24 25 16 4 2 44 31 56
2017 EL-04 6 18 31 31 9 2 2 42 25 61
2017 EL-05 9 19 27 25 12 2 5 41 30 225
2017 EL-06 6 24 26 27 13 2 2 42 31 202
2017 EL-07 9 20 38 16 15 0 2 31 31 84
2017 EL-08 16 23 29 16 16 0 0 32 39 13
2014 EL 12 21 29 24 11 1 2 36 34 784
2014 EL-01 9 0 17 48 17 9 0 72 9 11
2014 EL-02 16 0 12 38 20 6 7 67 18 14
2014 EL-03 13 19 20 29 9 2 9 42 36 48
2014 EL-04 18 21 28 25 5 2 1 31 41 102
2014 EL-05 12 20 29 24 12 1 2 37 33 257
2014 EL-06 6 23 36 22 8 1 3 32 31 208
2014 EL-07 14 23 29 19 15 1 0 34 37 93

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 18 25 32 16 7 1 1 24 44 647
2020 EL-02 8 8 21 37 21 5 0 62 16 18
2020 EL-03 4 22 38 19 17 0 0 37 26 30
2020 EL-04 18 33 26 13 7 2 2 21 53 63
2020 EL-05 16 24 37 14 7 2 1 21 41 167
2020 EL-06 18 26 32 15 5 1 2 22 45 228
2020 EL-07 23 25 29 16 5 0 2 21 49 94
2020 EL-08 26 14 27 20 13 0 0 33 40 21
2019 EL 22 28 28 13 6 1 1 20 51 629
2019 EL-02 21 17 27 20 7 7 0 30 41 14
2019 EL-03 7 27 34 26 7 0 0 32 34 30
2019 EL-04 9 35 32 12 10 0 2 22 45 63
2019 EL-05 22 30 27 13 7 1 1 20 53 168
2019 EL-06 27 28 25 13 6 0 1 19 56 222
2019 EL-07 20 26 33 14 4 1 1 19 48 78
2019 EL-08 42 13 28 12 0 6 0 13 58 16
2018 EL 20 33 26 11 6 2 2 18 55 596
2018 EL-02 6 15 30 36 13 0 0 50 21 15
2018 EL-03 23 36 23 15 3 0 0 18 59 33
2018 EL-04 22 30 26 4 12 4 1 18 55 67
2018 EL-05 17 32 27 15 6 2 1 22 50 168
2018 EL-06 21 36 27 9 4 2 2 13 59 187
2018 EL-07 23 30 27 12 6 1 1 18 54 74
2018 EL-08 15 61 8 8 0 0 8 9 83 13
2017 EL 20 29 27 14 6 1 2 21 51 687
2017 EL-03 13 30 28 18 3 5 2 23 47 57
2017 EL-04 15 33 28 15 5 0 3 21 50 61
2017 EL-05 15 31 29 16 6 1 2 23 47 224
2017 EL-06 30 32 23 8 6 0 1 15 63 203
2017 EL-07 24 21 33 11 7 1 2 19 46 84
2017 EL-08 17 26 48 0 9 0 0 9 43 12
2014 EL 27 27 26 11 4 1 2 16 56 782
2014 EL-01 9 17 40 26 0 9 0 28 28 11
2014 EL-02 16 12 17 23 14 0 17 45 34 14
2014 EL-03 15 27 26 22 4 2 5 28 45 48
2014 EL-04 23 25 33 10 6 0 3 16 50 102
2014 EL-05 25 27 27 10 6 2 3 16 55 256
2014 EL-06 29 28 28 9 2 2 1 12 59 207
2014 EL-07 34 28 22 10 5 0 1 15 62 92
2014 EL-08 60 29 11 0 0 0 0 0 89 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 3 12 35 35 13 0 1 49 15 643
2020 EL-02 0 0 0 52 42 5 0 100 0 18
2020 EL-03 4 15 16 48 16 0 0 65 19 30
2020 EL-04 0 3 38 40 16 0 3 58 3 61
2020 EL-05 7 12 32 35 14 1 0 49 19 167
2020 EL-06 0 12 40 34 13 0 1 48 12 226
2020 EL-07 6 15 43 30 6 0 0 36 21 95
2020 EL-08 4 14 38 40 4 0 0 44 18 21
2019 EL 6 14 33 32 13 1 1 46 20 627
2019 EL-02 0 0 13 44 36 7 0 86 0 14
2019 EL-03 0 4 17 57 22 0 0 80 4 30
2019 EL-04 0 12 42 33 11 0 2 45 12 62
2019 EL-05 8 17 29 31 13 1 1 45 26 167
2019 EL-06 5 14 37 29 13 1 1 43 20 220
2019 EL-07 5 15 40 33 7 0 1 40 20 78
2019 EL-08 6 16 35 26 11 6 0 39 24 17
2018 EL 5 16 32 31 13 0 2 46 21 591
2018 EL-02 0 0 34 35 32 0 0 66 0 15
2018 EL-03 8 13 40 30 6 0 2 37 22 33
2018 EL-04 3 9 33 30 21 2 3 54 12 66
2018 EL-05 5 18 27 36 13 1 0 50 23 168
2018 EL-06 4 16 32 31 14 0 2 46 21 184
2018 EL-07 2 22 40 28 6 1 0 34 25 72
2018 EL-08 7 23 38 8 16 0 8 26 33 13
2017 EL 5 13 36 28 16 1 2 45 18 683
2017 EL-03 4 3 30 39 17 4 3 60 8 56
2017 EL-04 7 14 29 30 16 0 3 48 22 61
2017 EL-05 5 14 34 29 15 1 2 45 19 224
2017 EL-06 6 15 40 24 12 0 2 37 22 200
2017 EL-07 6 12 45 24 12 0 1 36 18 83
2017 EL-08 0 16 46 22 16 0 0 38 16 13
2014 EL 6 15 34 31 11 1 1 44 22 778
2014 EL-01 9 0 22 60 0 9 0 66 9 11
2014 EL-02 5 0 20 36 27 6 7 72 6 14
2014 EL-03 4 10 24 44 15 2 2 61 15 47
2014 EL-04 2 13 36 36 9 2 2 47 16 102
2014 EL-05 9 12 32 30 15 1 2 46 22 254
2014 EL-06 6 19 35 28 9 1 1 38 26 206
2014 EL-07 8 17 45 22 8 0 0 30 25 93
2014 EL-08 0 29 61 10 0 0 0 10 29 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 12 21 32 23 10 1 0 34 34 646
2020 EL-02 0 0 23 39 32 5 0 75 0 18
2020 EL-03 10 20 28 31 11 0 0 42 30 30
2020 EL-04 6 23 30 26 13 0 2 40 30 63
2020 EL-05 10 18 37 24 11 0 0 35 28 166
2020 EL-06 13 24 33 19 9 1 1 29 37 228
2020 EL-07 16 22 31 22 9 0 0 32 38 95
2020 EL-08 16 28 28 24 4 0 0 28 44 21
2019 EL 16 24 31 18 9 1 1 27 41 629
2019 EL-02 0 7 24 35 35 0 0 69 7 14
2019 EL-03 15 10 33 29 10 3 0 41 25 29
2019 EL-04 10 27 30 19 12 0 2 32 37 63
2019 EL-05 19 22 32 16 9 1 1 25 42 168
2019 EL-06 16 25 32 18 8 0 0 27 42 221
2019 EL-07 16 36 29 12 4 0 3 16 54 77
2019 EL-08 16 27 18 16 17 5 0 35 46 18
2018 EL 17 27 31 16 7 1 1 24 45 596
2018 EL-02 11 6 34 31 19 0 0 50 17 15
2018 EL-03 15 35 28 8 12 0 2 20 51 33
2018 EL-04 17 27 23 17 9 5 3 28 47 66
2018 EL-05 23 22 30 20 4 1 0 24 45 168
2018 EL-06 14 28 35 16 7 0 0 23 42 187
2018 EL-07 18 34 30 14 4 0 0 18 52 74
2018 EL-08 15 38 15 8 16 0 8 26 58 13
2017 EL 14 25 31 16 11 1 2 27 41 689
2017 EL-03 16 29 28 12 10 3 2 24 47 57
2017 EL-04 21 15 29 19 12 2 2 33 38 61
2017 EL-05 13 29 31 17 8 0 2 25 43 225
2017 EL-06 13 27 36 14 9 0 0 23 40 202
2017 EL-07 20 28 32 11 8 0 1 19 48 85
2017 EL-08 23 7 15 16 24 0 16 47 36 13
2014 EL 20 29 26 15 7 1 2 23 50 785
2014 EL-01 9 14 34 26 9 9 0 38 25 11
2014 EL-02 0 17 24 30 6 6 17 46 22 14
2014 EL-03 22 26 25 16 2 4 5 20 53 48
2014 EL-04 18 26 24 21 9 0 2 31 44 102
2014 EL-05 19 30 30 12 8 0 1 20 50 257
2014 EL-06 23 28 26 17 5 0 1 22 52 208
2014 EL-07 25 34 21 12 8 0 0 20 59 93
2014 EL-08 20 38 42 0 0 0 0 0 58 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 8 13 22 30 23 2 2 56 21 646
2020 EL-02 0 6 14 11 47 17 6 75 7 17
2020 EL-03 7 10 20 37 26 0 0 63 17 30
2020 EL-04 6 5 26 27 28 3 5 60 12 64
2020 EL-05 13 12 18 28 24 3 1 55 27 166
2020 EL-06 5 17 23 31 20 1 3 53 23 227
2020 EL-07 4 9 29 38 17 0 2 56 14 95
2020 EL-08 5 10 24 35 27 0 0 61 15 21
2019 EL 9 16 23 28 21 2 1 51 26 629
2019 EL-02 0 7 17 29 48 0 0 77 7 14
2019 EL-03 10 7 20 21 42 0 0 63 17 30
2019 EL-04 7 21 21 28 19 0 3 49 29 63
2019 EL-05 10 15 19 28 24 3 2 54 26 169
2019 EL-06 11 17 26 27 18 1 0 45 28 221
2019 EL-07 9 17 27 31 14 0 2 46 26 77
2019 EL-08 11 17 6 42 24 0 0 66 28 17
2018 EL 8 15 25 30 18 2 2 50 24 592
2018 EL-02 0 13 13 36 32 6 0 72 14 15
2018 EL-03 20 2 17 42 13 0 5 59 23 33
2018 EL-04 3 19 26 17 28 4 4 48 24 66
2018 EL-05 6 10 31 32 19 2 0 53 16 166
2018 EL-06 10 20 24 29 15 1 1 45 31 186
2018 EL-07 10 14 24 39 11 0 1 51 24 73
2018 EL-08 0 15 39 30 8 0 8 41 16 13
2017 EL 7 16 23 25 22 2 6 50 25 685
2017 EL-03 3 12 26 24 22 5 7 52 18 56
2017 EL-04 9 22 19 19 19 0 11 43 35 60
2017 EL-05 5 14 23 24 24 3 6 53 21 225
2017 EL-06 8 19 24 26 17 1 5 45 29 201
2017 EL-07 7 21 34 22 12 0 3 36 30 84
2017 EL-08 16 14 16 30 24 0 0 54 30 13
2014 EL 10 13 23 30 18 2 5 51 24 782
2014 EL-01 22 9 0 52 9 9 0 66 34 11
2014 EL-02 0 6 0 25 43 0 27 92 8 14
2014 EL-03 11 7 29 27 16 4 6 48 20 48
2014 EL-04 11 15 22 25 19 2 7 47 29 102
2014 EL-05 8 13 23 30 20 1 6 53 22 255
2014 EL-06 9 15 24 32 15 2 3 50 25 207
2014 EL-07 11 12 32 33 9 0 4 44 23 93
2014 EL-08 20 0 37 31 13 0 0 44 20 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 15 27 29 19 8 2 1 28 43 644
2020 EL-02 8 8 11 42 27 5 0 73 16 18
2020 EL-03 16 15 34 27 7 0 0 34 32 30
2020 EL-04 10 25 32 18 8 5 3 28 38 63
2020 EL-05 14 26 30 22 7 1 1 29 40 166
2020 EL-06 14 29 27 19 6 2 2 26 46 225
2020 EL-07 16 33 32 9 8 0 1 18 50 95
2020 EL-08 31 13 27 16 13 0 0 29 44 21
2019 EL 20 26 29 14 8 1 2 23 48 631
2019 EL-02 7 17 34 29 7 7 0 38 25 14
2019 EL-03 4 10 41 30 16 0 0 46 13 30
2019 EL-04 8 27 34 12 15 2 3 28 37 62
2019 EL-05 20 26 32 11 7 1 2 18 48 169
2019 EL-06 24 30 25 14 5 1 1 20 55 223
2019 EL-07 20 27 32 12 7 1 1 19 49 77
2019 EL-08 35 17 13 18 11 6 0 31 55 17
2018 EL 19 26 30 14 8 1 1 23 47 597
2018 EL-02 0 19 34 29 13 6 0 45 20 15
2018 EL-03 27 20 23 17 11 0 2 28 48 33
2018 EL-04 22 20 26 15 13 2 2 29 44 66
2018 EL-05 19 21 31 19 9 1 0 29 40 168
2018 EL-06 17 34 31 9 6 2 2 16 52 187
2018 EL-07 23 23 33 15 4 1 0 19 47 74
2018 EL-08 15 31 31 7 8 0 8 16 50 13
2017 EL 16 25 33 12 10 2 2 23 43 688
2017 EL-03 12 13 37 16 13 7 2 32 27 57
2017 EL-04 16 15 36 21 10 2 0 32 32 61
2017 EL-05 15 25 33 11 11 3 2 23 42 225
2017 EL-06 21 30 34 6 6 1 3 12 53 202
2017 EL-07 14 30 35 13 6 1 1 20 45 84
2017 EL-08 31 7 31 8 24 0 0 32 38 13
2014 EL 24 25 27 13 6 2 3 20 52 781
2014 EL-01 9 9 34 48 0 0 0 48 17 11
2014 EL-02 18 6 6 12 30 0 27 58 33 14
2014 EL-03 20 20 29 15 9 4 3 26 43 47
2014 EL-04 22 23 32 8 6 4 4 15 49 101
2014 EL-05 25 29 21 13 8 3 2 21 56 257
2014 EL-06 20 30 32 9 4 2 3 14 53 206
2014 EL-07 29 21 27 16 4 0 2 21 51 93
2014 EL-08 48 9 43 0 0 0 0 0 57 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 6 15 35 29 14 0 1 44 21 649
2020 EL-02 0 23 21 29 21 5 0 53 25 18
2020 EL-03 3 20 25 45 7 0 0 52 24 30
2020 EL-04 8 10 41 24 14 1 3 39 18 64
2020 EL-05 9 19 32 28 13 0 0 41 28 167
2020 EL-06 3 14 37 28 16 0 2 45 17 228
2020 EL-07 6 19 33 30 13 0 0 43 24 95
2020 EL-08 0 0 56 24 20 0 0 44 0 21
2019 EL 7 17 32 27 14 1 1 42 25 633
2019 EL-02 0 28 30 21 21 0 0 42 28 14
2019 EL-03 0 17 43 24 16 0 0 40 17 30
2019 EL-04 0 19 39 23 14 2 3 38 20 64
2019 EL-05 13 15 28 30 11 1 2 42 29 169
2019 EL-06 4 16 31 30 15 1 1 47 21 223
2019 EL-07 6 24 33 22 13 0 1 36 31 77
2019 EL-08 6 17 17 30 24 6 0 58 24 17

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 14 39 25 15 6 1 0 54 21 648
2020 EL-02 27 21 23 18 0 11 0 53 20 18
2020 EL-03 21 35 25 13 6 0 0 56 19 31
2020 EL-04 16 32 26 18 5 3 2 50 23 64
2020 EL-05 13 35 29 15 8 1 0 48 23 166
2020 EL-06 14 47 22 11 5 1 0 61 16 227
2020 EL-07 15 38 24 17 5 0 0 54 22 95
2020 EL-08 13 47 15 25 0 0 0 60 25 21
2019 EL 9 34 26 21 8 2 0 44 30 631
2019 EL-02 34 42 8 10 7 0 0 76 17 14
2019 EL-03 6 50 23 17 0 4 0 59 18 29
2019 EL-04 12 38 21 17 8 3 0 52 26 63
2019 EL-05 9 25 30 24 10 2 0 35 34 169
2019 EL-06 7 36 27 20 7 2 0 45 28 222
2019 EL-07 8 38 18 28 7 1 0 46 35 78
2019 EL-08 11 34 28 11 16 0 0 45 27 18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 48 29 8 8 5 1 0 78 13 646
2020 EL-02 50 33 0 6 0 11 0 94 6 17
2020 EL-03 60 21 9 7 3 0 0 81 10 31
2020 EL-04 42 31 12 9 6 0 0 73 15 64
2020 EL-05 38 33 12 8 8 1 1 72 16 166
2020 EL-06 53 29 6 7 4 1 0 83 11 227
2020 EL-07 50 27 7 9 7 0 0 77 16 95
2020 EL-08 65 25 4 5 0 0 0 90 5 20
2019 EL 43 30 11 9 6 1 0 74 15 631
2019 EL-02 80 20 0 0 0 0 0 100 0 14
2019 EL-03 37 32 23 3 4 0 0 70 7 30
2019 EL-04 43 36 8 10 4 0 0 79 13 63
2019 EL-05 40 30 6 13 9 1 0 71 22 167
2019 EL-06 45 30 12 8 4 0 0 76 12 223
2019 EL-07 44 31 13 4 8 0 0 75 12 77
2019 EL-08 38 34 6 5 12 5 0 75 18 18
2018 EL 35 33 13 10 8 1 0 69 18 593
2018 EL-02 49 22 16 13 0 0 0 71 13 15
2018 EL-03 29 38 23 6 5 0 0 66 11 32
2018 EL-04 28 39 13 12 8 0 0 67 20 66
2018 EL-05 31 29 16 12 11 1 0 60 24 166
2018 EL-06 43 36 9 8 4 1 0 79 12 185
2018 EL-07 42 26 14 9 7 1 1 69 17 74
2018 EL-08 31 38 0 23 0 0 8 75 25 13
2017 EL 38 35 12 8 7 0 0 73 15 690
2017 EL-03 32 41 17 4 5 1 0 74 9 57
2017 EL-04 37 33 15 8 6 0 2 71 14 61
2017 EL-05 34 33 14 12 7 0 0 67 19 224
2017 EL-06 41 34 10 7 7 0 0 75 14 204
2017 EL-07 37 38 10 5 9 1 0 76 14 86
2017 EL-08 47 46 8 0 0 0 0 92 0 13
2014 EL 38 36 8 8 9 1 1 75 17 785
2014 EL-01 52 31 9 9 0 0 0 83 9 11
2014 EL-02 82 6 6 6 0 0 0 88 6 14
2014 EL-03 37 38 3 8 9 0 6 79 17 48
2014 EL-04 27 37 6 13 16 1 0 64 30 102
2014 EL-05 37 38 8 6 9 0 1 76 15 257
2014 EL-06 39 36 10 6 7 1 0 77 13 208
2014 EL-07 50 32 9 4 4 0 0 82 9 93
2014 EL-08 31 49 0 11 9 0 0 80 20 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 50 34 9 5 2 0 0 84 7 647
2020 EL-02 79 16 0 0 0 5 0 100 0 18
2020 EL-03 52 29 9 11 0 0 0 81 11 31
2020 EL-04 48 43 5 5 0 0 0 91 5 64
2020 EL-05 40 37 17 3 3 0 0 77 6 166
2020 EL-06 55 34 7 3 1 0 0 89 4 227
2020 EL-07 52 29 5 10 3 0 0 81 14 95
2020 EL-08 58 25 17 0 0 0 0 83 0 20
2019 EL 46 36 8 7 4 0 0 82 10 632
2019 EL-02 86 14 0 0 0 0 0 100 0 14
2019 EL-03 33 50 13 4 0 0 0 83 4 30
2019 EL-04 46 37 5 10 2 0 0 84 12 64
2019 EL-05 42 36 6 10 6 0 0 78 16 168
2019 EL-06 48 37 9 5 1 0 0 85 6 223
2019 EL-07 52 28 6 5 8 0 0 80 13 78
2019 EL-08 30 51 6 8 0 6 0 85 8 16
2018 EL 39 41 11 5 4 0 0 80 9 595
2018 EL-02 49 36 15 0 0 0 0 85 0 15
2018 EL-03 33 48 7 7 5 0 0 80 13 33
2018 EL-04 39 47 10 3 2 0 0 86 5 66
2018 EL-05 42 34 12 6 6 1 0 76 12 166
2018 EL-06 41 43 7 5 3 0 0 85 8 186
2018 EL-07 31 45 16 4 4 0 0 75 8 74
2018 EL-08 38 38 16 0 0 0 8 83 0 13
2017 EL 35 44 10 6 4 0 0 80 10 689
2017 EL-03 25 55 12 1 6 0 0 80 8 57
2017 EL-04 41 38 7 7 5 0 2 80 12 61
2017 EL-05 30 46 13 7 4 0 0 77 11 223
2017 EL-06 40 40 10 7 2 0 0 81 10 203
2017 EL-07 34 46 10 5 3 1 0 81 8 86
2017 EL-08 45 39 0 8 8 0 0 84 16 13
2014 EL 35 46 7 7 4 0 1 82 11 784
2014 EL-01 52 31 9 9 0 0 0 83 9 11
2014 EL-02 47 33 0 20 0 0 0 80 20 14
2014 EL-03 37 37 7 14 0 0 5 78 15 48
2014 EL-04 23 49 8 12 6 0 1 74 19 102
2014 EL-05 38 42 8 6 5 1 0 82 11 257
2014 EL-06 40 48 8 2 2 0 0 88 4 207
2014 EL-07 38 51 5 5 1 0 0 89 6 93
2014 EL-08 31 69 0 0 0 0 0 100 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 43 38 13 3 3 1 0 81 6 647
2020 EL-02 58 27 0 0 5 11 0 94 6 18
2020 EL-03 48 29 20 0 4 0 0 77 4 31
2020 EL-04 45 31 20 2 2 0 2 77 3 64
2020 EL-05 37 40 14 6 2 1 0 77 9 166
2020 EL-06 46 37 13 1 2 0 0 84 4 227
2020 EL-07 35 44 10 7 4 1 0 79 11 94
2020 EL-08 72 28 0 0 0 0 0 100 0 21
2019 EL 37 42 13 5 3 1 0 79 8 632
2019 EL-02 55 45 0 0 0 0 0 100 0 14
2019 EL-03 22 58 14 4 3 0 0 80 7 30
2019 EL-04 40 31 16 11 2 0 0 72 13 64
2019 EL-05 32 42 13 7 5 1 0 75 12 168
2019 EL-06 37 45 13 3 1 0 0 83 4 222
2019 EL-07 42 34 12 8 4 0 0 77 12 78
2019 EL-08 34 54 7 0 0 6 0 92 0 17
2018 EL 34 42 14 6 4 1 0 76 10 593
2018 EL-02 37 42 7 13 0 0 0 79 13 15
2018 EL-03 26 48 15 5 5 0 0 74 11 33
2018 EL-04 29 40 16 11 3 2 0 70 14 66
2018 EL-05 32 42 10 10 5 1 0 75 15 166
2018 EL-06 35 46 14 3 3 0 0 81 6 185
2018 EL-07 36 38 21 4 0 1 0 75 4 74
2018 EL-08 44 39 16 0 0 0 0 84 0 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 40 41 12 2 3 1 0 82 5 646
2020 EL-02 58 31 0 5 0 5 0 94 6 18
2020 EL-03 32 41 16 0 6 3 3 77 6 31
2020 EL-04 34 40 17 5 3 2 0 75 8 64
2020 EL-05 32 44 16 2 5 2 0 77 7 167
2020 EL-06 48 37 11 2 1 0 0 85 4 226
2020 EL-07 32 51 9 2 2 2 1 86 5 95
2020 EL-08 54 46 0 0 0 0 0 100 0 20
2019 EL 33 42 14 5 3 3 0 78 8 632
2019 EL-02 62 31 7 0 0 0 0 93 0 14
2019 EL-03 29 50 8 6 0 4 4 85 7 30
2019 EL-04 26 48 15 7 2 3 0 76 9 62
2019 EL-05 30 42 15 8 4 2 0 73 12 169
2019 EL-06 35 43 15 3 2 3 0 80 5 222
2019 EL-07 39 37 14 4 4 1 0 78 8 78
2019 EL-08 45 34 16 5 0 0 0 79 5 18
2018 EL 36 36 17 5 4 2 1 74 8 591
2018 EL-02 26 60 14 0 0 0 0 86 0 15
2018 EL-03 29 40 14 7 6 4 0 72 13 33
2018 EL-04 35 30 27 3 3 2 0 66 6 66
2018 EL-05 34 35 17 7 4 2 1 71 11 168
2018 EL-06 45 34 15 2 2 2 0 81 4 183
2018 EL-07 36 44 13 4 3 0 0 80 7 73
2018 EL-08 27 40 8 9 9 0 9 73 19 12
2017 EL 36 41 15 4 3 2 0 78 7 691
2017 EL-03 26 39 25 2 0 8 0 71 2 57
2017 EL-04 47 28 15 0 7 3 0 77 8 61
2017 EL-05 29 45 12 7 4 3 0 76 11 225
2017 EL-06 41 39 16 2 1 1 0 80 3 203
2017 EL-07 37 42 14 4 4 0 0 78 8 86
2017 EL-08 54 38 0 8 0 0 0 92 8 13
2014 EL 37 39 14 4 3 2 0 78 8 783
2014 EL-01 43 40 0 9 9 0 0 83 17 11
2014 EL-02 51 25 23 0 0 0 0 77 0 14
2014 EL-03 32 45 15 3 0 6 0 81 3 48
2014 EL-04 30 42 15 7 4 1 0 73 12 102
2014 EL-05 36 41 12 4 4 3 0 79 9 257
2014 EL-06 40 37 16 2 2 2 0 79 4 207
2014 EL-07 50 34 12 3 1 0 0 84 4 92
2014 EL-08 31 28 41 0 0 0 0 59 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 41 35 15 3 1 3 2 80 5 646
2020 EL-02 42 29 23 0 0 0 5 75 0 18
2020 EL-03 43 36 13 3 0 3 3 83 3 31
2020 EL-04 37 39 21 2 0 0 2 77 2 64
2020 EL-05 28 40 17 6 1 5 1 73 9 163
2020 EL-06 49 31 13 2 0 3 2 84 2 228
2020 EL-07 43 38 12 2 1 4 0 84 3 95
2020 EL-08 62 23 15 0 0 0 0 85 0 21
2019 EL 36 37 17 3 2 3 1 77 6 631
2019 EL-02 56 14 24 0 0 7 0 75 0 14
2019 EL-03 22 33 31 0 0 6 7 64 0 30
2019 EL-04 32 39 19 5 2 2 2 73 7 62
2019 EL-05 30 38 20 4 3 3 2 71 8 167
2019 EL-06 40 39 14 1 1 5 0 83 2 223
2019 EL-07 46 34 12 5 2 0 0 80 8 78
2019 EL-08 43 23 29 5 0 0 0 66 5 18
2018 EL 37 30 22 3 2 4 2 71 6 593
2018 EL-02 19 45 29 0 0 7 0 69 0 15
2018 EL-03 24 30 32 7 3 4 0 56 10 33
2018 EL-04 33 31 26 3 2 3 2 68 5 66
2018 EL-05 33 30 20 5 3 6 4 69 9 168
2018 EL-06 48 25 21 2 1 3 2 76 2 185
2018 EL-07 39 33 17 3 4 4 0 75 8 73
2018 EL-08 35 31 25 0 0 0 9 73 0 12
2017 EL 36 35 19 3 2 4 1 74 6 690
2017 EL-03 22 42 20 8 0 5 3 70 8 57
2017 EL-04 36 35 20 4 2 3 0 74 6 61
2017 EL-05 28 38 22 3 4 5 1 70 6 225
2017 EL-06 45 31 17 3 1 2 1 78 5 203
2017 EL-07 43 31 16 4 4 1 0 75 8 85
2017 EL-08 61 24 8 0 0 8 0 92 0 13
2014 EL 37 37 17 2 3 4 1 78 5 784
2014 EL-01 52 40 0 0 0 9 0 100 0 11
2014 EL-02 57 12 30 0 0 0 0 70 0 14
2014 EL-03 34 44 12 0 2 4 4 85 2 48
2014 EL-04 31 39 22 2 2 4 0 73 4 102
2014 EL-05 37 38 14 2 4 4 1 79 6 257
2014 EL-06 39 34 18 0 2 5 1 78 3 207
2014 EL-07 47 37 12 2 1 0 0 84 3 93
2014 EL-08 31 28 20 21 0 0 0 59 21 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 53 33 7 5 2 0 0 86 7 648
2020 EL-02 77 8 11 0 0 5 0 89 0 18
2020 EL-03 59 16 19 3 3 0 0 75 6 31
2020 EL-04 54 32 8 6 0 0 0 86 6 64
2020 EL-05 41 40 8 7 5 0 0 81 11 167
2020 EL-06 58 32 5 3 1 0 0 91 4 226
2020 EL-07 49 39 3 6 3 0 0 88 9 95
2020 EL-08 80 20 0 0 0 0 0 100 0 21
2019 EL 46 37 10 4 3 0 0 83 7 632
2019 EL-02 70 24 7 0 0 0 0 93 0 14
2019 EL-03 35 48 7 6 0 0 4 86 7 30
2019 EL-04 40 41 10 3 5 0 0 82 8 61
2019 EL-05 39 38 12 6 4 0 0 77 11 169
2019 EL-06 49 37 10 3 1 0 0 87 3 223
2019 EL-07 53 35 4 5 3 0 0 88 8 78
2019 EL-08 55 29 11 0 5 0 0 84 5 18
2018 EL 42 39 10 4 4 0 0 81 9 588
2018 EL-02 39 45 16 0 0 0 0 84 0 15
2018 EL-03 27 47 10 6 10 0 0 74 16 32
2018 EL-04 38 46 12 3 1 0 0 84 4 67
2018 EL-05 34 37 14 10 5 0 0 72 14 167
2018 EL-06 52 36 8 1 3 0 0 88 4 182
2018 EL-07 47 42 5 3 3 0 0 89 6 72
2018 EL-08 42 33 17 0 0 0 9 81 0 12
2017 EL 44 39 8 4 4 1 0 84 8 692
2017 EL-03 41 42 9 5 2 2 0 84 6 57
2017 EL-04 45 38 10 2 3 2 0 85 5 61
2017 EL-05 38 40 13 4 4 1 0 79 8 225
2017 EL-06 46 41 5 4 4 0 0 88 8 204
2017 EL-07 45 38 8 2 7 0 0 83 9 86
2017 EL-08 69 31 0 0 0 0 0 100 0 13
2014 EL 45 38 8 5 3 1 0 84 8 784
2014 EL-01 66 17 0 17 0 0 0 83 17 11
2014 EL-02 53 37 0 0 0 10 0 100 0 14
2014 EL-03 48 35 5 7 3 2 0 85 10 48
2014 EL-04 40 40 11 4 6 0 0 80 10 102
2014 EL-05 41 41 9 6 2 0 0 82 9 256
2014 EL-06 49 36 8 4 2 0 0 86 6 208
2014 EL-07 54 33 8 2 3 0 0 87 5 93
2014 EL-08 49 51 0 0 0 0 0 100 0 10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 52 22 14 4 3 3 2 78 7 648
2020 EL-02 68 11 5 11 0 0 5 83 11 18
2020 EL-03 49 28 16 0 0 7 0 83 0 31
2020 EL-04 52 22 15 5 5 2 0 75 9 64
2020 EL-05 45 24 17 6 5 2 1 72 11 165
2020 EL-06 56 23 11 2 2 3 3 84 4 228
2020 EL-07 58 17 13 4 1 6 1 81 5 95
2020 EL-08 55 23 17 0 0 0 4 82 0 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 42 30 17 4 1 4 2 76 5 650
2020 EL-02 58 18 13 0 0 5 5 86 0 18
2020 EL-03 44 27 13 7 4 3 3 75 11 31
2020 EL-04 40 30 24 2 0 5 0 73 2 64
2020 EL-05 27 35 22 6 2 7 2 67 8 167
2020 EL-06 49 29 14 3 1 3 2 82 4 228
2020 EL-07 44 32 13 4 0 5 1 81 5 95
2020 EL-08 71 19 11 0 0 0 0 89 0 21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 49 29 11 5 2 2 2 81 7 649
2020 EL-02 63 11 16 0 5 0 5 78 6 18
2020 EL-03 52 22 20 0 0 6 0 79 0 31
2020 EL-04 55 28 5 8 3 2 0 84 11 63
2020 EL-05 35 36 13 7 4 4 1 75 11 167
2020 EL-06 55 26 11 4 1 0 2 83 6 228
2020 EL-07 47 38 8 3 0 2 2 88 3 95
2020 EL-08 68 18 13 0 0 0 0 87 0 21

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 27 34 19 7 6 4 3 66 13 647
2020 EL-02 39 19 6 8 0 22 6 81 11 17
2020 EL-03 20 45 16 6 7 3 4 70 13 31
2020 EL-04 24 33 27 6 5 3 3 60 12 62
2020 EL-05 22 34 23 8 8 5 1 59 17 167
2020 EL-06 33 32 16 6 4 4 5 71 11 228
2020 EL-07 23 40 20 7 6 3 1 66 14 95
2020 EL-08 42 32 15 5 0 5 0 79 6 21
2019 EL 29 30 20 11 5 3 1 63 17 633
2019 EL-02 69 14 0 10 0 7 0 89 11 14
2019 EL-03 28 25 27 9 7 4 0 55 17 30
2019 EL-04 26 32 15 13 7 3 5 63 21 64
2019 EL-05 25 30 18 15 7 4 2 58 23 169
2019 EL-06 29 34 23 7 3 2 1 66 11 223
2019 EL-07 34 31 16 10 7 1 0 66 17 78
2019 EL-08 24 38 19 7 6 6 0 66 13 16
2018 EL 21 36 23 7 8 4 2 60 16 595
2018 EL-02 21 47 27 0 0 6 0 71 0 15
2018 EL-03 23 37 28 3 9 0 0 60 11 33
2018 EL-04 18 27 25 15 7 3 5 48 24 66
2018 EL-05 19 33 23 7 13 2 3 55 21 166
2018 EL-06 25 39 22 5 4 4 1 67 10 186
2018 EL-07 26 38 15 8 10 2 0 66 18 74
2018 EL-08 15 39 22 8 0 8 8 65 9 13
2017 EL 24 35 19 9 8 3 2 62 18 690
2017 EL-03 20 35 17 12 4 6 5 62 19 57
2017 EL-04 24 35 25 3 9 0 3 62 12 61
2017 EL-05 22 35 17 13 9 2 1 59 23 225
2017 EL-06 22 35 21 6 8 4 4 62 15 203
2017 EL-07 25 35 20 5 9 3 2 64 15 85
2017 EL-08 47 38 8 8 0 0 0 85 8 13
2014 EL 26 35 18 8 8 3 2 65 16 784
2014 EL-01 40 26 0 9 9 17 0 79 21 11
2014 EL-02 43 35 6 6 10 0 0 78 16 14
2014 EL-03 21 38 12 14 3 9 3 67 19 48
2014 EL-04 15 36 21 14 12 1 1 52 27 102
2014 EL-05 27 34 16 7 9 3 4 66 17 256
2014 EL-06 28 30 24 5 7 5 2 62 13 208
2014 EL-07 35 39 21 2 2 1 0 75 4 93
2014 EL-08 50 39 11 0 0 0 0 89 0 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 35 38 14 7 5 2 1 74 12 644
2020 EL-02 32 34 11 13 5 5 0 70 19 18
2020 EL-03 41 24 9 13 8 3 3 68 22 30
2020 EL-04 31 46 8 5 8 3 0 79 13 64
2020 EL-05 25 38 17 9 5 4 1 67 15 165
2020 EL-06 41 34 14 6 2 2 1 77 8 227
2020 EL-07 36 43 13 4 4 0 0 79 8 94
2020 EL-08 50 45 0 0 5 0 0 95 5 20
2019 EL 28 39 18 9 4 2 0 68 13 634
2019 EL-02 35 21 21 0 0 17 7 73 0 14
2019 EL-03 23 35 24 4 10 4 0 60 15 30
2019 EL-04 17 45 12 16 8 2 0 63 24 63
2019 EL-05 30 36 19 9 5 1 1 67 15 169
2019 EL-06 27 44 19 6 3 1 0 72 9 223
2019 EL-07 29 40 16 9 4 1 0 70 13 78
2019 EL-08 34 39 28 0 0 0 0 72 0 18
2018 EL 27 40 14 10 6 2 1 69 17 596
2018 EL-02 7 61 7 13 6 6 0 72 20 15
2018 EL-03 13 51 17 12 8 0 0 63 20 33
2018 EL-04 25 40 18 12 2 2 2 68 14 65
2018 EL-05 28 35 16 13 7 2 1 64 20 168
2018 EL-06 32 41 12 9 3 2 0 75 13 187
2018 EL-07 31 38 15 5 5 4 1 73 11 74
2018 EL-08 16 32 28 8 8 0 8 52 17 13
2017 EL 34 37 14 6 5 4 1 74 11 689
2017 EL-03 31 27 22 6 7 5 1 62 15 57
2017 EL-04 39 35 14 3 6 3 0 76 10 61
2017 EL-05 33 40 11 8 6 3 0 75 14 223
2017 EL-06 34 41 14 5 2 3 1 78 7 203
2017 EL-07 29 40 19 6 4 1 1 71 10 86
2017 EL-08 54 22 24 0 0 0 0 76 0 13
2014 EL 36 38 12 5 5 3 1 77 11 784
2014 EL-01 43 40 0 9 9 0 0 83 17 11
2014 EL-02 57 37 0 0 0 6 0 100 0 14
2014 EL-03 45 25 12 7 5 4 2 75 12 48
2014 EL-04 36 43 7 7 6 1 0 80 13 102
2014 EL-05 31 36 15 6 6 5 1 71 12 257
2014 EL-06 39 42 9 5 3 2 0 82 8 207
2014 EL-07 35 37 17 4 4 2 0 74 9 93
2014 EL-08 40 20 40 0 0 0 0 60 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 38 37 16 4 4 1 0 76 8 647
2020 EL-02 58 29 8 0 0 5 0 92 0 18
2020 EL-03 49 29 3 9 7 3 0 81 16 31
2020 EL-04 42 36 15 5 2 0 0 78 6 63
2020 EL-05 25 42 20 6 5 2 0 68 11 165
2020 EL-06 45 36 13 3 1 0 0 82 5 228
2020 EL-07 39 34 18 4 4 0 0 73 9 95
2020 EL-08 41 43 11 5 0 0 0 84 5 21
2019 EL 29 39 20 9 3 1 0 68 11 635
2019 EL-02 48 45 7 0 0 0 0 93 0 14
2019 EL-03 22 36 22 17 3 0 0 58 20 30
2019 EL-04 26 32 25 15 3 0 0 58 18 64
2019 EL-05 29 32 24 11 3 1 0 62 14 169
2019 EL-06 30 43 19 6 2 1 0 73 8 223
2019 EL-07 32 39 17 6 5 0 0 72 11 78
2019 EL-08 21 66 7 5 0 0 0 88 5 18
2018 EL 26 39 21 8 4 1 1 66 13 594
2018 EL-02 7 78 15 0 0 0 0 85 0 15
2018 EL-03 19 47 16 6 12 0 0 67 18 33
2018 EL-04 23 33 26 14 0 2 3 59 14 66
2018 EL-05 25 35 22 14 3 1 1 60 18 167
2018 EL-06 34 39 19 3 4 1 0 74 6 187
2018 EL-07 19 47 22 7 4 1 0 67 11 73
2018 EL-08 32 36 16 8 0 0 8 74 9 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 33 28 18 7 9 5 1 65 17 650
2020 EL-02 42 18 13 5 0 21 0 77 7 18
2020 EL-03 29 22 26 6 14 3 0 53 20 31
2020 EL-04 33 31 15 8 6 7 0 69 15 64
2020 EL-05 20 31 22 8 12 6 0 54 22 167
2020 EL-06 43 23 17 8 5 3 1 69 14 228
2020 EL-07 31 37 15 3 11 2 1 70 14 95
2020 EL-08 47 28 10 5 5 0 5 79 11 21
2019 EL 22 31 23 9 8 6 1 57 19 633
2019 EL-02 27 52 14 0 0 0 7 85 0 14
2019 EL-03 16 34 20 13 6 10 0 56 22 30
2019 EL-04 26 20 30 12 11 0 2 46 23 64
2019 EL-05 20 30 23 8 13 7 0 53 23 168
2019 EL-06 21 35 24 7 5 7 1 61 13 222
2019 EL-07 27 33 16 10 8 4 1 64 19 78
2019 EL-08 32 30 32 6 0 0 0 62 6 18
2018 EL 22 30 21 10 10 6 1 56 22 595
2018 EL-02 26 24 42 7 0 0 0 50 7 15
2018 EL-03 19 36 18 10 9 9 0 60 20 33
2018 EL-04 18 24 25 23 4 5 2 45 29 66
2018 EL-05 22 27 17 8 18 7 1 53 28 168
2018 EL-06 27 30 22 9 4 7 1 62 15 185
2018 EL-07 19 39 18 9 13 2 0 59 23 74
2018 EL-08 15 46 15 8 0 8 8 72 9 13
2017 EL 25 34 16 9 9 6 1 64 19 690
2017 EL-03 20 35 21 8 6 10 0 62 15 57
2017 EL-04 22 49 10 10 6 3 0 74 16 59
2017 EL-05 20 34 19 11 11 6 0 57 23 225
2017 EL-06 29 31 16 8 8 6 1 65 18 204
2017 EL-07 28 30 18 9 9 6 1 62 19 86
2017 EL-08 40 30 22 8 0 0 0 70 8 13
2014 EL 23 33 16 10 11 6 1 60 23 784
2014 EL-01 26 26 9 14 9 17 0 62 27 11
2014 EL-02 32 16 18 20 0 14 0 56 23 14
2014 EL-03 25 38 14 5 9 8 2 70 14 48
2014 EL-04 21 30 12 14 19 5 0 53 34 102
2014 EL-05 20 35 17 8 13 6 2 59 23 257
2014 EL-06 25 33 16 7 10 8 1 63 19 207
2014 EL-07 31 36 16 6 8 2 1 69 14 93
2014 EL-08 42 9 29 20 0 0 0 51 20 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 36 46 7 9 3 0 0 82 11 647
2020 EL-02 42 53 0 0 0 6 0 100 0 17
2020 EL-03 40 37 7 3 13 0 0 77 16 30
2020 EL-04 30 56 2 8 5 0 0 86 12 64
2020 EL-05 37 44 10 8 1 0 0 81 9 167
2020 EL-06 30 49 8 11 3 0 0 79 13 228
2020 EL-07 42 39 8 11 0 0 0 81 11 94
2020 EL-08 53 47 0 0 0 0 0 100 0 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 41 37 10 9 3 0 0 79 12 648
2020 EL-02 50 23 21 0 0 5 0 78 0 18
2020 EL-03 47 31 5 7 10 0 0 77 17 31
2020 EL-04 34 47 6 11 2 0 0 82 12 64
2020 EL-05 43 38 11 7 1 0 0 81 8 165
2020 EL-06 37 40 9 11 3 0 0 76 15 228
2020 EL-07 43 33 13 8 3 0 1 76 11 95
2020 EL-08 54 37 4 5 0 0 0 90 5 21
2019 EL 38 36 10 10 6 0 0 74 16 631
2019 EL-02 77 17 0 7 0 0 0 93 7 14
2019 EL-03 38 38 13 3 7 0 0 76 11 29
2019 EL-04 40 38 6 13 3 0 0 78 16 64
2019 EL-05 41 36 12 7 5 0 0 76 12 167
2019 EL-06 34 37 12 11 6 0 0 71 17 222
2019 EL-07 35 41 4 9 11 0 0 75 20 78
2019 EL-08 32 40 12 10 6 0 0 72 16 18
2017 EL 39 39 8 7 6 0 0 79 14 691
2017 EL-03 43 41 6 4 5 0 0 84 10 57
2017 EL-04 42 42 8 3 3 0 2 86 6 61
2017 EL-05 43 44 5 6 3 0 0 87 8 225
2017 EL-06 32 36 12 9 11 0 0 68 20 204
2017 EL-07 39 31 9 13 8 0 0 71 20 86
2017 EL-08 40 51 0 0 9 0 0 91 9 12
2014 EL 38 39 7 10 6 0 0 77 16 784
2014 EL-01 57 43 0 0 0 0 0 100 0 11
2014 EL-02 46 42 6 6 0 0 0 88 6 14
2014 EL-03 39 43 9 6 2 0 0 82 8 48
2014 EL-04 34 39 7 14 7 0 0 73 21 102
2014 EL-05 35 44 6 10 4 0 0 80 15 256
2014 EL-06 38 39 9 9 6 0 0 76 15 208
2014 EL-07 44 26 7 11 11 1 0 71 22 93
2014 EL-08 31 30 28 11 0 0 0 62 11 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 47 36 9 6 2 0 0 83 8 646
2020 EL-02 58 29 8 0 0 5 0 92 0 18
2020 EL-03 52 22 13 7 7 0 0 74 14 30
2020 EL-04 54 30 8 8 2 0 0 83 9 64
2020 EL-05 43 39 11 6 1 0 0 81 7 167
2020 EL-06 43 40 9 6 2 0 0 84 7 226
2020 EL-07 54 33 8 4 1 0 0 87 5 94
2020 EL-08 60 27 4 5 4 0 0 86 10 21
2019 EL 45 38 9 6 1 0 0 83 8 633
2019 EL-02 69 21 0 10 0 0 0 90 10 14
2019 EL-03 49 26 12 10 4 0 0 75 13 30
2019 EL-04 39 45 13 3 0 0 0 84 3 64
2019 EL-05 45 37 7 10 1 0 0 82 11 169
2019 EL-06 46 38 11 5 0 0 0 85 5 221
2019 EL-07 38 47 5 7 2 0 0 85 9 78
2019 EL-08 55 22 18 0 5 0 0 77 5 18
2017 EL 45 42 7 4 2 0 0 87 6 688
2017 EL-03 34 49 6 8 3 0 0 83 11 56
2017 EL-04 47 37 6 6 3 0 2 85 9 61
2017 EL-05 43 46 6 4 2 0 0 89 6 224
2017 EL-06 47 40 10 2 1 0 0 86 3 204
2017 EL-07 49 40 5 3 1 1 0 91 5 85
2017 EL-08 53 39 8 0 0 0 0 92 0 13
2014 EL 45 40 7 6 2 0 0 85 8 784
2014 EL-01 43 57 0 0 0 0 0 100 0 11
2014 EL-02 88 0 6 0 6 0 0 88 6 14
2014 EL-03 38 51 3 8 0 0 0 89 8 48
2014 EL-04 33 44 13 9 1 0 0 77 10 102
2014 EL-05 41 40 10 6 2 0 0 82 9 257
2014 EL-06 54 37 5 3 0 0 0 91 3 207
2014 EL-07 53 38 5 3 1 0 0 90 4 93
2014 EL-08 28 51 0 21 0 0 0 79 21 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 69 20 5 3 2 0 2 90 4 648
2020 EL-02 95 0 0 0 0 5 0 100 0 18
2020 EL-03 69 19 3 3 7 0 0 87 10 31
2020 EL-04 59 26 9 2 2 0 3 87 3 64
2020 EL-05 64 21 9 2 1 1 2 88 3 167
2020 EL-06 68 21 5 3 2 0 1 90 5 227
2020 EL-07 81 11 2 4 0 0 2 93 4 95
2020 EL-08 86 14 0 0 0 0 0 100 0 20
2017 EL 61 24 6 4 3 1 1 87 7 691
2017 EL-03 59 33 2 5 1 0 0 92 6 57
2017 EL-04 55 31 8 0 2 3 2 90 2 61
2017 EL-05 63 22 3 6 3 0 1 87 10 224
2017 EL-06 60 24 8 3 2 0 2 86 6 204
2017 EL-07 62 20 11 2 3 0 0 83 6 86
2017 EL-08 61 23 8 0 0 8 0 91 0 13
2014 EL 57 27 6 5 2 1 2 86 7 784
2014 EL-01 91 9 0 0 0 0 0 100 0 11
2014 EL-02 81 12 7 0 0 0 0 93 0 14
2014 EL-03 62 30 4 5 0 0 0 92 5 48
2014 EL-04 52 31 6 5 5 0 1 84 10 102
2014 EL-05 56 25 8 6 2 1 2 83 8 256
2014 EL-06 58 26 6 4 2 1 3 87 7 208
2014 EL-07 55 31 7 4 1 1 1 88 5 93
2014 EL-08 80 20 0 0 0 0 0 100 0 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 20 11 7 5 14 6 71 15 648
2020 EL-02 27 5 16 8 5 21 18 53 21 18
2020 EL-03 48 6 13 0 11 15 7 69 14 31
2020 EL-04 33 15 9 11 8 16 8 64 24 64
2020 EL-05 31 16 13 8 8 18 6 62 20 167
2020 EL-06 42 24 9 7 3 11 5 78 12 226
2020 EL-07 44 21 15 5 2 7 6 76 8 95
2020 EL-08 40 36 9 4 0 11 0 85 5 21
2019 EL 33 23 11 7 6 14 5 70 16 634
2019 EL-02 41 14 18 7 0 7 14 70 8 14
2019 EL-03 22 11 27 3 0 24 13 52 5 30
2019 EL-04 34 31 6 13 5 8 3 73 20 64
2019 EL-05 36 20 10 5 11 13 6 68 20 169
2019 EL-06 31 26 12 5 6 15 5 71 14 222
2019 EL-07 37 29 9 8 1 13 3 78 11 78
2019 EL-08 56 11 11 5 6 5 5 75 12 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 8 92 647
2020 EL-02 0 100 18
2020 EL-04 8 92 64
2020 EL-05 10 90 166
2020 EL-06 6 94 226
2020 EL-07 7 93 95
2020 EL-08 0 100 21
2019 EL 8 92 634
2019 EL-02 0 100 14
2019 EL-04 8 92 64
2019 EL-05 10 90 168
2019 EL-06 5 95 223
2019 EL-07 12 88 78
2018 EL 10 90 596
2018 EL-05 13 87 167
2018 EL-06 6 94 186
2018 EL-07 11 89 74

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 45 55 48
2020 EL-05 52 48 15
2020 EL-06 52 48 13
2019 EL 54 46 53
2019 EL-05 61 39 18
2018 EL 60 40 61
2018 EL-05 54 46 22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 59 41 48
2020 EL-06 39 61 13
2019 EL 49 51 53
2019 EL-05 61 39 18
2019 EL-06 49 51 10
2018 EL 60 40 61
2018 EL-05 66 34 22
2018 EL-06 59 41 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 11 89 53
2019 EL-06 0 100 10
2018 EL 12 88 61
2018 EL-05 0 100 22

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 48
2020 EL-05 0 100 15
2020 EL-06 0 100 13
2019 EL 0 100 53
2019 EL-05 0 100 18
2019 EL-06 0 100 10
2018 EL 0 100 61
2018 EL-05 0 100 22
2018 EL-06 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 12 88 48
2019 EL 10 90 53

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 36 64 48
2020 EL-05 49 51 15
2019 EL 40 60 52
2019 EL-05 31 69 18
2018 EL 35 65 62
2018 EL-05 26 74 22

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 45 55 48
2020 EL-05 67 33 15
2019 EL 38 62 52
2019 EL-05 39 61 18
2018 EL 41 59 62
2018 EL-05 52 48 22

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 40 60 48
2020 EL-05 41 59 15
2019 EL 46 54 52
2019 EL-05 58 42 18
2018 EL 49 51 62
2018 EL-05 60 40 22
2018 EL-06 43 57 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 35 65 48
2020 EL-05 44 56 15
2020 EL-06 41 59 13
2019 EL 41 59 52
2019 EL-05 45 55 18
2018 EL 33 67 62
2018 EL-05 27 73 22
2018 EL-06 42 58 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 33 67 48
2020 EL-05 31 69 15
2020 EL-06 38 62 13
2019 EL 22 78 52
2018 EL 34 66 62
2018 EL-05 40 60 22
2018 EL-06 42 58 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 64 36 48
2020 EL-05 44 56 15
2019 EL 56 44 52
2019 EL-05 57 43 18
2018 EL 61 39 62
2018 EL-05 52 48 22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 35 65 48
2020 EL-05 31 69 15
2020 EL-06 40 60 13
2019 EL 45 55 52
2019 EL-05 56 44 18
2018 EL 33 67 62
2018 EL-05 22 78 22
2018 EL-06 50 50 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 22 78 48
2020 EL-06 38 62 13
2019 EL 10 90 52
2019 EL-05 26 74 18
2018 EL 9 91 62

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 37 63 48
2020 EL-05 39 61 15
2019 EL 44 56 52
2019 EL-05 39 61 18
2018 EL 52 48 62
2018 EL-05 54 46 22
2018 EL-06 51 49 12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 27 73 48
2020 EL-05 38 62 15
2020 EL-06 41 59 13
2019 EL 18 82 52
2018 EL 32 68 62
2018 EL-05 24 76 22

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 10 90 48
2019 EL 19 81 52
2018 EL 16 84 62
2018 EL-05 23 77 22

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 50 50 48
2020 EL-05 30 70 15
2020 EL-06 54 46 13
2019 EL 48 52 52
2019 EL-05 39 61 18
2018 EL 55 45 62
2018 EL-05 45 55 22
2018 EL-06 49 51 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 38 62 48
2020 EL-05 32 68 15
2019 EL 17 83 52
2018 EL 21 79 62

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 10 90 48
2018 EL 15 85 62
2018 EL-05 0 100 22

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 19 81 48
2019 EL 25 75 52
2019 EL-05 34 66 18
2018 EL 20 80 62
2018 EL-05 24 76 22

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 11 89 52
2018 EL 9 91 62
2018 EL-06 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 14 86 48
2019 EL 10 90 52

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 14 86 52
2018 EL 17 83 62

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 12 88 52

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 27 73 48
2020 EL-05 40 60 15
2019 EL 25 75 52
2018 EL 30 70 62
2018 EL-05 38 62 22

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 13 87 41
2018 EL 18 82 59

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 13 87 41
2019 EL 17 83 47
2018 EL 22 78 59

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 19 81 59

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 13 87 47
2018 EL 12 88 59
2018 EL-06 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 10 90 47
2018 EL 10 90 59

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 15 85 41
2018 EL 13 87 59
2018 EL-06 0 100 11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 17 83 41
2018 EL 11 89 59
2018 EL-06 0 100 11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 35 65 41
2019 EL 22 78 47
2018 EL 31 69 59
2018 EL-05 29 71 22

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 16 84 59
2018 EL-05 21 79 22

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 52 48 41
2019 EL 46 54 47
2018 EL 44 56 59
2018 EL-05 62 38 22

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 41
2019 EL 0 100 47

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 64 36 41
2019 EL 61 39 47
2018 EL 51 49 59
2018 EL-05 55 45 22
2018 EL-06 46 54 11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 16 84 41
2019 EL 15 85 47
2018 EL 19 81 59

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 25 21 17 6 5 21 5 62 15 648
2020 EL-02 27 8 5 0 0 50 11 87 0 18
2020 EL-03 31 18 16 4 7 14 9 65 14 31
2020 EL-04 31 22 15 3 5 21 3 69 10 63
2020 EL-05 14 22 19 6 10 23 7 52 22 167
2020 EL-06 30 20 16 7 2 20 5 67 12 227
2020 EL-07 24 23 21 6 4 20 1 60 13 95
2020 EL-08 33 28 22 11 0 5 0 65 11 21
2019 EL 25 19 24 5 4 19 4 58 11 633
2019 EL-02 35 17 8 0 0 21 20 87 0 14
2019 EL-03 20 18 32 3 4 24 0 49 9 29
2019 EL-04 27 20 21 2 4 19 8 64 7 63
2019 EL-05 21 16 27 9 4 18 4 47 17 169
2019 EL-06 27 24 22 2 2 20 2 66 6 223
2019 EL-07 29 15 27 4 5 15 5 55 11 78
2019 EL-08 21 34 17 5 12 11 0 62 19 18
2018 EL 18 24 23 4 6 20 4 56 13 594
2018 EL-02 13 22 22 7 0 36 0 55 12 15
2018 EL-03 6 39 9 6 8 25 7 66 21 33
2018 EL-04 30 20 23 3 3 18 3 63 8 65
2018 EL-05 13 24 21 3 10 22 6 53 18 168
2018 EL-06 24 25 26 4 3 16 2 59 8 187
2018 EL-07 21 22 22 3 5 23 4 58 11 72
2018 EL-08 8 23 24 0 15 16 14 44 22 13
2017 EL 22 23 21 5 5 17 6 60 14 692
2017 EL-03 18 17 23 7 3 25 8 52 14 57
2017 EL-04 29 16 22 6 6 15 6 57 15 61
2017 EL-05 18 26 20 6 6 17 7 57 17 225
2017 EL-06 25 25 22 5 3 15 5 62 11 204
2017 EL-07 24 24 14 2 7 23 5 67 13 86
2017 EL-08 38 24 22 0 8 8 0 68 9 13
2014 EL 20 24 20 6 5 19 6 58 15 785
2014 EL-01 57 9 0 9 0 26 0 88 12 11
2014 EL-02 40 11 6 0 10 14 19 76 15 14
2014 EL-03 21 27 23 5 6 11 7 59 13 48
2014 EL-04 19 27 18 8 11 13 4 55 24 102
2014 EL-05 15 25 22 6 4 22 7 55 14 257
2014 EL-06 21 21 22 6 3 22 4 57 13 208
2014 EL-07 24 24 19 4 2 18 9 65 9 93
2014 EL-08 9 28 41 9 0 13 0 43 10 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 42 32 12 5 3 5 0 78 9 650
2020 EL-02 48 23 13 0 0 16 0 85 0 18
2020 EL-03 47 17 18 0 4 15 0 75 4 31
2020 EL-04 45 37 9 6 0 3 0 84 6 64
2020 EL-05 28 39 12 7 6 7 1 73 15 167
2020 EL-06 50 29 12 4 2 2 1 81 6 228
2020 EL-07 40 33 14 5 3 4 0 76 9 95
2020 EL-08 52 38 11 0 0 0 0 89 0 21
2019 EL 39 32 17 3 4 5 0 75 7 632
2019 EL-02 42 35 0 0 0 24 0 100 0 14
2019 EL-03 31 41 22 0 0 6 0 77 0 30
2019 EL-04 34 42 15 5 2 2 0 78 7 64
2019 EL-05 31 27 25 5 4 7 1 63 10 169
2019 EL-06 45 33 13 2 3 5 0 82 5 220
2019 EL-07 43 26 18 4 6 2 0 71 11 78
2019 EL-08 38 35 18 10 0 0 0 72 10 18
2018 EL 32 32 22 4 4 5 1 68 9 592
2018 EL-02 19 54 16 0 0 11 0 82 0 15
2018 EL-03 17 40 23 0 8 7 4 64 9 33
2018 EL-04 38 29 18 6 2 7 0 72 9 64
2018 EL-05 24 28 29 5 5 8 1 57 11 168
2018 EL-06 41 34 17 3 3 1 1 76 6 186
2018 EL-07 36 38 15 4 4 3 0 75 9 72
2018 EL-08 23 46 8 7 0 8 8 82 9 13
2017 EL 36 32 19 4 4 5 1 72 8 690
2017 EL-03 25 32 29 1 2 8 2 64 4 57
2017 EL-04 47 30 14 4 3 2 0 79 8 61
2017 EL-05 31 33 18 6 5 6 0 69 12 224
2017 EL-06 41 30 19 3 2 4 1 74 6 204
2017 EL-07 36 28 20 2 8 6 0 68 11 85
2017 EL-08 54 24 14 0 8 0 0 78 8 13
2014 EL 31 35 19 6 3 6 1 70 10 784
2014 EL-01 57 9 9 0 0 26 0 88 0 11
2014 EL-02 54 17 6 0 10 6 7 82 11 14
2014 EL-03 32 36 19 6 6 0 2 69 12 48
2014 EL-04 26 34 17 12 6 5 0 63 19 102
2014 EL-05 26 37 21 5 2 8 1 69 8 257
2014 EL-06 35 35 20 3 3 3 1 73 7 207
2014 EL-07 39 37 15 2 1 6 0 80 4 93
2014 EL-08 19 51 11 20 0 0 0 70 20 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 4 96 647
2020 EL-02 0 100 18
2020 EL-03 0 100 31
2020 EL-05 9 91 166
2020 EL-08 0 100 21
2019 EL 6 94 632
2019 EL-02 0 100 14
2019 EL-03 0 100 30
2019 EL-04 8 92 64
2019 EL-05 9 91 169
2019 EL-06 5 95 222
2019 EL-08 0 100 18
2018 EL 6 94 592
2018 EL-05 8 92 166
2018 EL-06 3 97 184
2018 EL-07 7 93 74
2018 EL-08 0 100 13

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 27 73 26
2019 EL 37 63 39
2019 EL-05 43 57 16
2018 EL 53 47 37
2018 EL-05 61 39 14

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 57 43 39
2019 EL-05 55 45 16
2019 EL-06 49 51 10
2018 EL 74 26 37

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 26
2020 EL-05 0 100 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 26
2020 EL-05 0 100 14
2019 EL 0 100 39
2019 EL-05 0 100 16
2019 EL-06 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 13 87 39
2018 EL 14 86 37
2018 EL-05 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 26
2020 EL-05 0 100 14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 19 81 39

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 36 64 37
2018 EL 23 77 37

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 31 69 37
2018 EL-05 36 64 14

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EL 23 77 37

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 42 58 26
2020 EL-05 37 63 14
2019 EL 23 77 37
2019 EL-05 40 60 15
2018 EL 22 78 37

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 19 81 26
2019 EL 22 78 37
2018 EL 30 70 37

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 26
2020 EL-05 0 100 14
2019 EL 0 100 37
2019 EL-05 0 100 15
2018 EL 0 100 37
2018 EL-05 0 100 14

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 15 85 37

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 15 85 37

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 26
2020 EL-05 0 100 14
2019 EL 0 100 37
2019 EL-05 0 100 15
2018 EL 0 100 37
2018 EL-05 0 100 14

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 27 73 26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 0 100 26
2020 EL-05 0 100 14
2019 EL 0 100 37
2019 EL-05 0 100 15
2018 EL 0 100 37
2018 EL-05 0 100 14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 24 76 26
2019 EL 28 72 37
2018 EL 26 74 37
2018 EL-05 30 70 14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 43 57 26
2020 EL-05 38 62 14
2019 EL 14 86 36
2018 EL 49 51 37
2018 EL-05 34 66 14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 22 78 26
2018 EL 24 76 37

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 25 75 26
2019 EL 16 84 36
2018 EL 28 72 37

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 45 55 26
2020 EL-05 55 45 14
2019 EL 56 44 36
2019 EL-05 50 50 14
2018 EL 38 62 37
2018 EL-05 53 47 14

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 0 100 33
2018 EL-05 0 100 13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 17 83 33

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 14 86 33

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 23 77 33

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 14 86 33

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 46 54 33

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 51 49 33
2018 EL-05 67 33 13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EL 20 80 33

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 28 22 20 3 2 22 3 67 7 645
2020 EL-02 27 8 5 0 0 45 16 87 0 18
2020 EL-03 37 25 23 0 0 14 0 73 0 31
2020 EL-04 34 28 14 2 3 19 0 77 6 63
2020 EL-05 14 23 22 6 4 27 5 55 13 166
2020 EL-06 34 22 19 2 1 20 3 72 4 226
2020 EL-07 27 21 22 3 1 22 4 64 6 94
2020 EL-08 48 24 23 0 0 5 0 76 0 21
2019 EL 25 19 25 4 2 21 4 59 7 634
2019 EL-02 27 28 10 0 0 21 14 85 0 14
2019 EL-03 26 17 31 0 0 23 3 58 0 30
2019 EL-04 28 15 23 8 2 17 8 57 13 64
2019 EL-05 19 22 26 5 2 23 3 56 9 169
2019 EL-06 28 19 24 2 1 23 2 63 4 222
2019 EL-07 28 17 26 4 4 16 5 57 9 78
2019 EL-08 27 21 22 0 0 24 5 69 0 18
2018 EL 20 21 26 4 3 22 5 55 10 592
2018 EL-02 21 15 13 8 0 36 7 62 15 15
2018 EL-03 6 26 21 8 6 30 2 48 21 32
2018 EL-04 31 20 23 6 2 16 2 62 10 65
2018 EL-05 14 17 24 6 6 25 9 46 18 167
2018 EL-06 24 24 27 1 2 18 4 63 3 186
2018 EL-07 21 21 31 3 1 20 4 54 5 73
2018 EL-08 8 30 32 0 0 16 14 54 0 13
2017 EL 22 22 24 3 2 20 7 60 7 690
2017 EL-03 15 23 32 0 0 22 8 55 0 57
2017 EL-04 26 26 19 2 4 17 6 67 8 60
2017 EL-05 21 22 21 4 3 20 8 61 10 225
2017 EL-06 21 23 29 3 1 18 5 58 5 204
2017 EL-07 21 24 20 5 2 20 9 62 10 85
2017 EL-08 16 24 14 0 0 38 8 73 0 13
2014 EL 21 22 21 2 3 25 6 61 8 784
2014 EL-01 57 0 9 0 0 34 0 87 0 11
2014 EL-02 27 20 13 0 0 24 16 78 0 14
2014 EL-03 23 25 22 0 6 17 8 64 8 48
2014 EL-04 24 19 27 4 2 21 3 57 7 102
2014 EL-05 15 24 21 3 2 27 7 60 8 257
2014 EL-06 21 23 22 1 2 26 5 64 5 207
2014 EL-07 26 13 17 2 2 28 12 65 7 93
2014 EL-08 0 19 38 11 0 32 0 28 16 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 43 31 16 3 2 5 0 78 5 645
2020 EL-02 53 18 13 0 0 16 0 85 0 18
2020 EL-03 44 27 21 0 0 8 0 78 0 31
2020 EL-04 45 35 13 3 2 3 0 82 5 62
2020 EL-05 27 34 21 7 3 7 1 66 11 167
2020 EL-06 52 29 14 1 1 3 1 84 2 226
2020 EL-07 41 32 16 3 1 6 1 78 5 95
2020 EL-08 64 31 6 0 0 0 0 94 0 20
2019 EL 40 29 20 4 2 6 1 73 6 635
2019 EL-02 42 35 17 0 0 7 0 82 0 14
2019 EL-03 35 31 22 0 0 9 3 75 0 30
2019 EL-04 37 32 18 8 3 2 0 70 11 64
2019 EL-05 29 28 27 7 2 6 2 62 9 169
2019 EL-06 47 29 15 1 2 6 0 81 3 223
2019 EL-07 43 29 20 2 4 2 0 74 6 78
2019 EL-08 56 28 11 5 0 0 0 84 5 18
2018 EL 33 33 19 3 4 7 1 71 8 592
2018 EL-02 26 47 7 0 8 11 0 82 10 15
2018 EL-03 19 45 17 3 9 7 0 69 12 33
2018 EL-04 38 24 20 9 2 7 0 66 12 64
2018 EL-05 25 31 24 3 6 9 1 63 11 167
2018 EL-06 38 35 19 1 2 4 1 78 2 187
2018 EL-07 38 37 17 4 1 3 0 77 5 73
2018 EL-08 23 44 9 0 0 16 8 88 0 13
2017 EL 36 31 19 4 2 6 1 73 7 692
2017 EL-03 32 35 20 2 0 8 3 75 2 57
2017 EL-04 41 33 18 3 2 3 0 76 5 61
2017 EL-05 33 33 16 6 3 8 2 73 10 225
2017 EL-06 40 30 20 3 2 4 1 74 5 204
2017 EL-07 35 33 20 5 2 6 0 72 7 86
2017 EL-08 46 16 22 0 0 16 0 74 0 13
2014 EL 32 33 18 3 3 11 1 73 7 783
2014 EL-01 66 0 9 0 0 26 0 88 0 11
2014 EL-02 51 20 13 0 0 16 0 84 0 14
2014 EL-03 27 47 18 0 3 4 2 78 3 47
2014 EL-04 32 27 26 6 2 8 0 63 8 102
2014 EL-05 29 34 15 3 2 15 1 75 6 256
2014 EL-06 36 33 18 1 3 9 0 76 5 208
2014 EL-07 41 30 17 2 2 7 1 77 5 93
2014 EL-08 19 42 20 11 0 9 0 67 12 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 9 91 645
2020 EL-02 0 100 17
2020 EL-03 0 100 29
2020 EL-04 14 86 63
2020 EL-05 10 90 167
2020 EL-06 11 89 228
2020 EL-07 7 93 94
2020 EL-08 0 100 21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 9 91 649
2020 EL-02 11 89 18
2020 EL-03 0 100 31
2020 EL-04 5 95 63
2020 EL-05 10 90 167
2020 EL-06 11 89 228
2020 EL-07 5 95 95
2020 EL-08 4 96 21
2019 EL 11 89 633
2019 EL-02 0 100 14
2019 EL-03 14 86 29
2019 EL-04 6 94 64
2019 EL-05 11 89 168
2019 EL-06 10 90 223
2019 EL-07 16 84 78
2019 EL-08 6 94 18
2017 EL 9 91 690
2017 EL-03 12 88 57
2017 EL-04 10 90 61
2017 EL-05 9 91 224
2017 EL-06 8 92 204
2017 EL-07 7 93 85
2014 EL 11 89 783
2014 EL-03 26 74 47
2014 EL-04 12 88 101
2014 EL-05 9 91 257
2014 EL-06 8 92 208
2014 EL-07 6 94 93
2014 EL-08 0 100 10

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 53 47 59
2020 EL-05 62 38 18
2020 EL-06 47 53 26

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 70 30 59
2020 EL-05 72 28 18
2020 EL-06 70 30 26
2019 EL 77 23 68
2019 EL-05 62 38 18
2019 EL-06 82 18 23
2019 EL-07 85 15 12
2017 EL 66 34 62
2017 EL-05 77 23 21
2017 EL-06 68 32 16
2014 EL 78 22 79
2014 EL-03 93 7 11
2014 EL-04 88 12 11
2014 EL-05 65 35 24
2014 EL-06 77 23 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 60 28 5 5 0 0 2 90 6 41
2020 EL-05 44 33 7 10 0 0 7 82 10 13
2020 EL-06 61 34 0 5 0 0 0 95 5 18
2019 EL 58 25 4 8 5 0 0 83 14 51
2019 EL-05 55 28 0 9 8 0 0 83 17 11
2019 EL-06 64 21 0 10 5 0 0 85 15 19
2019 EL-07 59 19 9 12 0 0 0 78 12 10
2017 EL 45 35 6 4 10 0 0 80 14 42
2017 EL-05 34 42 6 6 13 0 0 76 18 16
2017 EL-06 83 0 0 8 9 0 0 83 17 11
2014 EL 62 25 3 4 4 0 1 88 9 61
2014 EL-03 45 36 7 0 12 0 0 81 12 10
2014 EL-04 54 29 0 8 0 0 8 91 9 10
2014 EL-05 63 29 7 0 0 0 0 93 0 16
2014 EL-06 69 23 0 8 0 0 0 92 8 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 46 29 12 5 3 2 3 79 8 647
2020 EL-02 32 45 5 13 0 0 5 81 14 18
2020 EL-03 40 35 13 6 0 0 7 80 6 31
2020 EL-04 42 24 14 3 8 5 5 73 12 64
2020 EL-05 38 34 15 7 2 1 3 75 9 167
2020 EL-06 51 27 9 5 3 3 3 82 8 225
2020 EL-07 55 27 11 2 3 0 2 83 5 95
2020 EL-08 68 19 5 0 0 4 4 94 0 21
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 34 36 17 8 4 1 0 70 12 648
2020 EL-02 64 5 13 8 5 5 0 73 14 18
2020 EL-03 31 40 16 7 5 0 0 71 12 31
2020 EL-04 25 36 20 14 5 0 0 61 19 64
2020 EL-05 25 38 22 7 5 3 0 65 12 167
2020 EL-06 37 36 15 7 3 2 0 75 10 226
2020 EL-07 35 38 17 10 0 0 0 74 10 95
2020 EL-08 57 27 16 0 0 0 0 84 0 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 39 12 8 3 0 0 76 12 650
2020 EL-02 48 27 13 8 0 5 0 79 8 18
2020 EL-03 43 45 3 10 0 0 0 87 10 31
2020 EL-04 31 38 17 11 3 0 0 69 15 64
2020 EL-05 34 37 13 11 5 0 0 72 16 167
2020 EL-06 37 43 10 6 4 0 0 80 10 228
2020 EL-07 38 40 13 8 1 0 0 78 9 95
2020 EL-08 31 44 20 5 0 0 0 75 5 21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 38 12 8 4 0 0 76 12 649
2020 EL-02 37 32 5 5 15 5 0 73 21 18
2020 EL-03 45 41 4 6 4 0 0 86 10 31
2020 EL-04 33 31 19 17 0 0 0 64 17 64
2020 EL-05 31 40 15 8 6 0 0 71 14 167
2020 EL-06 39 42 10 7 2 0 0 81 9 227
2020 EL-07 41 35 16 5 3 0 0 76 8 95
2020 EL-08 31 48 11 11 0 0 0 79 11 21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 34 39 16 8 3 0 0 73 11 648
2020 EL-02 42 16 29 0 8 5 0 62 8 18
2020 EL-03 40 34 11 16 0 0 0 73 16 31
2020 EL-04 31 43 10 11 6 0 0 73 17 64
2020 EL-05 31 36 23 6 3 1 1 67 9 165
2020 EL-06 36 40 15 7 2 0 1 77 8 228
2020 EL-07 32 38 18 9 2 0 1 71 11 95
2020 EL-08 33 58 0 9 0 0 0 91 9 21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 41 36 11 8 3 1 0 78 11 643
2020 EL-02 53 18 6 17 0 6 0 76 18 16
2020 EL-03 46 38 9 3 4 0 0 84 7 31
2020 EL-04 31 38 19 8 5 0 0 69 12 63
2020 EL-05 34 39 12 8 5 1 1 75 13 165
2020 EL-06 46 34 10 8 1 0 0 80 10 226
2020 EL-07 45 35 12 7 2 0 0 79 9 95
2020 EL-08 52 32 11 5 0 0 0 84 5 21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 55 20 10 1 0 9 6 87 2 646
2020 EL-02 79 5 0 0 0 16 0 100 0 18
2020 EL-03 74 3 10 0 3 6 4 85 4 30
2020 EL-04 50 18 11 3 0 14 5 83 4 64
2020 EL-05 45 26 12 0 1 9 7 85 1 165
2020 EL-06 59 20 9 0 0 5 7 90 0 227
2020 EL-07 54 19 10 4 1 10 2 83 6 95
2020 EL-08 75 10 0 4 0 5 5 95 5 21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 42 34 13 6 2 2 0 79 8 647
2020 EL-02 53 21 13 8 0 0 5 79 8 18
2020 EL-03 43 32 10 12 0 3 0 77 13 31
2020 EL-04 30 36 15 9 5 3 2 69 14 64
2020 EL-05 40 36 15 6 1 2 0 78 7 167
2020 EL-06 44 36 11 5 2 2 0 82 7 226
2020 EL-07 45 32 14 7 1 1 0 78 8 94
2020 EL-08 69 21 9 0 0 0 0 91 0 21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 48 31 11 6 4 1 0 80 9 643
2020 EL-02 45 28 8 14 0 6 0 77 14 17
2020 EL-03 44 40 10 3 4 0 0 84 7 31
2020 EL-04 44 40 3 8 6 0 0 83 14 64
2020 EL-05 45 33 12 4 5 0 1 78 9 167
2020 EL-06 52 28 11 4 3 0 0 81 7 224
2020 EL-07 46 33 12 6 2 1 0 80 8 95
2020 EL-08 69 14 11 5 0 0 0 83 5 20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 45 30 11 9 4 0 0 76 13 647
2020 EL-02 64 11 0 15 5 5 0 79 21 18
2020 EL-03 39 44 3 13 0 0 0 84 13 31
2020 EL-04 30 34 17 12 3 3 0 66 16 64
2020 EL-05 35 36 13 9 6 0 0 71 16 166
2020 EL-06 51 27 12 6 4 0 1 78 10 227
2020 EL-07 55 27 10 8 0 0 0 82 8 95
2020 EL-08 76 9 5 10 0 0 0 85 10 21

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 94 6 114
2020 EL-06 91 9 29
2020 EL-07 100 0 59
2020 EL-08 91 9 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 27 38 19 10 6 0 0 65 16 107
2020 EL-06 41 21 17 12 9 0 0 62 21 26
2020 EL-07 16 46 26 9 3 0 0 62 12 59
2020 EL-08 34 66 0 0 0 0 0 100 0 11

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 39 16 4 1 1 0 78 6 649
2020 EL-02 56 25 14 0 0 0 6 86 0 17
2020 EL-03 38 33 14 3 7 6 0 75 10 31
2020 EL-04 29 39 22 6 2 3 0 70 8 64
2020 EL-05 32 40 19 6 2 1 0 73 8 167
2020 EL-06 41 37 16 4 1 1 0 79 5 228
2020 EL-07 39 46 13 2 0 0 0 85 2 95
2020 EL-08 36 59 5 0 0 0 0 95 0 21
2019 EL 27 41 20 6 2 3 0 70 9 633
2019 EL-02 56 31 13 0 0 0 0 87 0 14
2019 EL-03 28 40 22 3 3 4 0 71 6 30
2019 EL-04 20 41 26 3 5 3 1 64 9 64
2019 EL-05 27 40 21 6 3 3 0 69 9 168
2019 EL-06 25 41 20 8 2 4 0 69 10 222
2019 EL-07 36 40 17 6 2 0 0 75 8 78
2019 EL-08 22 55 16 7 0 0 0 77 7 18
2018 EL 22 40 21 8 5 4 0 64 14 593
2018 EL-02 45 34 0 0 8 13 0 90 10 15
2018 EL-03 14 39 24 10 10 3 0 55 20 32
2018 EL-04 18 41 26 7 2 5 0 62 10 65
2018 EL-05 20 41 17 12 7 3 0 62 20 168
2018 EL-06 25 36 27 6 3 2 0 63 9 186
2018 EL-07 23 46 18 6 3 4 0 72 9 73
2018 EL-08 24 44 8 8 0 8 8 81 9 13
2017 EL 20 37 24 8 5 5 0 60 14 691
2017 EL-03 13 39 26 9 3 10 0 57 14 57
2017 EL-04 32 34 15 6 6 6 0 71 13 61
2017 EL-05 15 36 31 10 4 4 0 54 14 225
2017 EL-06 23 40 19 7 6 4 0 67 14 203
2017 EL-07 21 35 28 6 8 2 0 57 15 86
2017 EL-08 21 47 16 0 0 16 0 81 0 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 28 15 10 7 1 1 66 18 649
2020 EL-02 53 13 11 13 5 0 5 70 19 18
2020 EL-03 39 36 10 12 4 0 0 75 15 31
2020 EL-04 36 27 9 13 14 0 2 64 27 64
2020 EL-05 34 26 17 11 9 2 1 62 21 167
2020 EL-06 39 27 18 10 6 0 0 67 15 227
2020 EL-07 36 33 16 10 4 1 0 70 14 95
2020 EL-08 46 38 11 5 0 0 0 84 5 21

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 45 27 16 4 3 3 1 75 8 642
2020 EL-02 64 13 11 0 0 13 0 88 0 18
2020 EL-03 44 34 9 6 0 3 4 84 6 31
2020 EL-04 32 38 17 3 3 3 3 75 7 64
2020 EL-05 42 27 18 7 3 3 1 71 11 165
2020 EL-06 49 25 18 3 3 2 1 76 6 222
2020 EL-07 46 27 17 4 3 2 0 75 8 95
2020 EL-08 67 28 0 5 0 0 0 95 5 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 34 35 18 8 5 1 0 70 12 650
2020 EL-02 64 5 20 5 0 5 0 73 6 18
2020 EL-03 34 28 15 11 6 6 0 66 18 31
2020 EL-04 21 40 25 8 3 3 0 64 11 64
2020 EL-05 25 41 18 8 7 1 0 67 15 167
2020 EL-06 39 34 15 7 4 1 0 75 10 228
2020 EL-07 34 31 25 8 2 0 0 65 11 95
2020 EL-08 43 47 0 10 0 0 0 90 10 21
2019 EL 25 37 21 10 5 2 0 63 16 633
2019 EL-02 55 38 7 0 0 0 0 93 0 14
2019 EL-03 23 39 25 7 3 4 0 64 10 30
2019 EL-04 23 37 24 10 6 0 0 60 16 64
2019 EL-05 22 35 19 13 9 1 0 58 23 168
2019 EL-06 24 41 21 9 3 2 0 67 12 223
2019 EL-07 27 31 21 15 5 1 0 58 20 78
2019 EL-08 27 62 6 5 0 0 0 89 5 18
2018 EL 22 37 21 9 8 3 0 61 17 594
2018 EL-02 32 47 8 6 0 7 0 85 6 15
2018 EL-03 19 41 27 0 13 0 0 60 13 33
2018 EL-04 20 34 26 9 5 5 0 57 15 67
2018 EL-05 20 37 14 13 13 4 0 59 27 167
2018 EL-06 27 37 22 7 5 1 0 65 13 185
2018 EL-07 17 39 26 15 2 1 0 57 16 73
2018 EL-08 22 47 16 7 0 0 8 75 8 13
2017 EL 17 40 22 12 7 2 0 58 20 692
2017 EL-03 13 40 30 9 3 4 0 55 13 57
2017 EL-04 18 34 20 21 3 3 0 54 25 61
2017 EL-05 16 36 25 12 9 3 0 54 21 225
2017 EL-06 19 43 19 10 7 1 0 63 18 204
2017 EL-07 17 42 18 11 9 2 0 61 20 86
2017 EL-08 8 69 23 0 0 0 0 77 0 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 27 50 7 12 2 1 0 78 14 114
2020 EL-06 31 41 6 18 4 0 0 71 22 29
2020 EL-07 23 56 7 11 1 1 0 80 13 59
2020 EL-08 38 62 0 0 0 0 0 100 0 12
2019 EL 26 39 23 8 2 2 0 67 10 107
2019 EL-06 23 35 33 6 3 0 0 58 9 31
2019 EL-07 20 44 24 11 0 2 0 65 11 46

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 22 31 25 12 10 0 0 53 22 648
2020 EL-02 42 21 20 11 5 0 0 64 16 18
2020 EL-03 26 34 14 16 8 3 0 61 25 31
2020 EL-04 18 22 32 16 12 0 0 40 28 64
2020 EL-05 18 33 24 12 14 0 0 51 25 166
2020 EL-06 21 30 26 12 10 0 0 52 22 227
2020 EL-07 30 35 20 12 4 0 0 65 16 95
2020 EL-08 31 36 34 0 0 0 0 66 0 21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 39 26 20 8 8 0 0 65 15 647
2020 EL-02 42 23 16 13 0 5 0 70 14 18
2020 EL-03 39 12 10 20 16 3 0 53 37 31
2020 EL-04 27 32 20 8 13 0 0 59 21 63
2020 EL-05 32 29 23 10 6 0 0 61 16 166
2020 EL-06 47 24 17 6 7 0 0 71 12 227
2020 EL-07 43 21 22 3 11 0 0 64 14 95
2020 EL-08 46 20 29 5 0 0 0 66 5 21
2019 EL 27 28 20 12 12 1 0 56 24 630
2019 EL-02 35 35 20 10 0 0 0 70 10 14
2019 EL-03 28 7 28 6 30 0 0 35 37 29
2019 EL-04 18 27 31 14 10 0 0 44 24 64
2019 EL-05 25 29 19 14 13 0 1 54 27 168
2019 EL-06 28 30 20 10 10 0 1 59 20 222
2019 EL-07 34 27 21 14 5 0 0 61 18 77
2019 EL-08 29 48 17 0 5 0 0 78 5 18
2018 EL 21 26 23 16 12 0 1 48 29 597
2018 EL-02 21 41 0 25 13 0 0 62 38 15
2018 EL-03 14 24 26 20 15 0 0 39 35 33
2018 EL-04 24 30 20 13 13 0 0 53 26 66
2018 EL-05 22 26 22 17 11 1 2 49 29 167
2018 EL-06 22 21 30 14 13 0 1 43 27 187
2018 EL-07 19 32 16 20 11 0 1 52 32 74
2018 EL-08 46 38 8 0 0 0 8 91 0 13
2017 EL 22 23 22 17 16 0 0 45 33 690
2017 EL-03 16 18 25 16 25 0 0 34 41 57
2017 EL-04 18 25 27 15 15 0 0 43 30 61
2017 EL-05 21 24 21 18 16 0 0 45 34 225
2017 EL-06 30 20 22 16 13 0 0 50 28 202
2017 EL-07 16 29 16 19 18 0 2 46 37 86
2017 EL-08 31 23 38 8 0 0 0 54 8 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 24 28 26 13 8 0 0 52 22 647
2020 EL-02 34 45 16 0 0 5 0 83 0 18
2020 EL-03 41 22 23 6 7 0 0 64 13 31
2020 EL-04 24 42 25 6 3 0 0 65 10 64
2020 EL-05 24 26 31 11 8 0 1 50 19 165
2020 EL-06 22 30 23 17 9 0 0 52 25 228
2020 EL-07 20 20 29 20 11 0 0 39 31 94
2020 EL-08 28 20 32 15 5 0 0 48 20 21
2019 EL 20 29 26 14 9 0 0 50 24 631
2019 EL-02 41 31 28 0 0 0 0 72 0 14
2019 EL-03 34 39 14 10 4 0 0 73 14 30
2019 EL-04 22 33 31 11 2 0 2 56 13 64
2019 EL-05 18 27 26 16 12 0 1 46 28 169
2019 EL-06 20 30 25 15 9 0 0 51 24 223
2019 EL-07 14 26 27 19 14 0 0 40 33 77
2019 EL-08 19 46 18 0 12 6 0 69 12 17
2018 EL 17 32 26 15 9 0 1 50 23 595
2018 EL-02 19 47 23 11 0 0 0 65 11 15
2018 EL-03 22 26 34 12 5 0 0 48 18 33
2018 EL-04 23 35 28 8 3 0 2 59 12 64
2018 EL-05 14 37 24 15 10 0 1 51 25 167
2018 EL-06 21 29 27 13 9 1 1 50 22 187
2018 EL-07 7 26 29 24 14 0 0 33 38 74
2018 EL-08 16 37 9 30 0 0 8 57 33 13
2017 EL 19 31 27 14 9 0 0 50 23 690
2017 EL-03 29 34 22 10 5 0 0 63 14 57
2017 EL-04 29 32 17 12 11 0 0 61 23 61
2017 EL-05 15 29 30 16 9 0 0 44 25 224
2017 EL-06 19 29 27 14 10 0 1 48 24 204
2017 EL-07 7 29 34 15 13 1 1 37 28 86
2017 EL-08 16 30 24 16 14 0 0 46 30 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 33 34 21 7 4 0 1 68 11 646
2020 EL-02 66 18 5 0 0 5 5 94 0 18
2020 EL-03 49 26 19 3 4 0 0 74 7 31
2020 EL-04 41 31 22 2 1 0 3 74 3 64
2020 EL-05 32 34 20 7 6 1 1 67 13 165
2020 EL-06 31 37 21 8 2 0 0 68 11 227
2020 EL-07 25 33 26 10 5 0 1 59 15 95
2020 EL-08 30 38 24 8 0 0 0 68 8 21
2019 EL 29 33 21 11 4 0 1 63 15 626
2019 EL-02 49 44 7 0 0 0 0 93 0 13
2019 EL-03 48 32 10 7 4 0 0 80 11 30
2019 EL-04 28 36 22 13 0 0 2 65 13 61
2019 EL-05 27 34 20 13 6 0 1 61 19 168
2019 EL-06 30 33 21 10 3 0 1 65 14 221
2019 EL-07 19 30 35 11 5 0 0 49 16 77
2019 EL-08 23 44 22 6 0 5 0 71 6 18
2018 EL 26 33 26 10 4 0 1 60 14 595
2018 EL-02 35 32 34 0 0 0 0 66 0 15
2018 EL-03 36 27 31 0 5 0 0 64 5 33
2018 EL-04 36 25 26 10 2 0 2 62 11 66
2018 EL-05 23 35 24 9 6 0 2 60 16 166
2018 EL-06 28 35 23 10 4 1 0 64 14 186
2018 EL-07 10 36 36 14 4 0 0 46 18 74
2018 EL-08 32 24 21 15 0 0 8 61 16 13
2017 EL 28 32 24 10 4 0 1 61 15 687
2017 EL-03 36 34 23 5 2 0 2 70 7 57
2017 EL-04 36 29 15 17 2 0 2 66 19 60
2017 EL-05 27 31 27 9 4 0 1 59 14 225
2017 EL-06 25 31 27 10 6 0 1 56 16 201
2017 EL-07 17 34 26 14 6 2 1 53 21 86
2017 EL-08 32 38 16 7 8 0 0 70 14 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 25 22 24 17 12 0 0 47 29 642
2020 EL-02 50 30 6 8 0 0 6 86 8 17
2020 EL-03 33 12 37 6 11 0 0 46 17 31
2020 EL-04 28 25 20 20 6 0 0 53 27 63
2020 EL-05 27 18 25 17 12 1 0 45 30 166
2020 EL-06 20 24 27 15 13 0 1 44 29 226
2020 EL-07 24 24 19 22 11 0 0 48 33 93
2020 EL-08 16 23 33 17 11 0 0 39 28 20
2019 EL 19 25 23 16 16 1 1 45 32 633
2019 EL-02 30 36 20 7 0 7 0 71 8 14
2019 EL-03 29 31 20 17 4 0 0 59 21 30
2019 EL-04 16 34 24 9 17 0 0 50 26 64
2019 EL-05 15 26 21 18 18 0 1 42 37 168
2019 EL-06 21 23 23 18 15 0 1 44 33 223
2019 EL-07 13 18 31 18 19 0 0 31 37 78
2019 EL-08 23 27 12 10 22 5 0 53 34 18
2018 EL 18 24 22 20 15 0 1 42 35 594
2018 EL-02 27 43 6 17 7 0 0 70 24 15
2018 EL-03 13 40 19 15 11 0 3 54 27 33
2018 EL-04 25 23 22 22 7 0 2 48 30 66
2018 EL-05 20 25 20 17 18 0 1 45 35 165
2018 EL-06 17 21 26 20 15 0 1 39 35 187
2018 EL-07 9 21 25 27 18 0 0 30 45 73
2018 EL-08 16 8 15 38 15 0 8 26 58 13
2017 EL 17 26 24 19 13 0 1 43 32 689
2017 EL-03 18 28 23 14 15 0 1 47 30 57
2017 EL-04 22 22 23 17 15 0 2 45 32 61
2017 EL-05 16 23 23 23 15 0 0 39 38 224
2017 EL-06 12 31 27 19 11 0 0 43 30 202
2017 EL-07 9 24 27 21 16 2 1 34 38 86
2017 EL-08 16 38 8 8 30 0 0 54 38 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 50 28 11 5 2 0 4 81 7 645
2020 EL-02 66 23 0 0 0 5 5 100 0 18
2020 EL-03 65 24 3 0 4 0 3 93 4 30
2020 EL-04 63 23 10 0 2 0 3 89 2 64
2020 EL-05 46 27 13 5 3 0 5 78 9 165
2020 EL-06 50 29 10 5 1 0 5 83 7 227
2020 EL-07 39 33 14 8 3 0 3 74 11 95
2020 EL-08 23 52 19 5 0 0 0 76 5 21
2019 EL 51 26 12 5 2 1 3 81 7 632
2019 EL-02 79 21 0 0 0 0 0 100 0 14
2019 EL-03 65 18 7 7 0 0 4 86 7 29
2019 EL-04 60 16 17 1 0 0 6 81 1 64
2019 EL-05 50 22 12 6 3 1 6 78 10 169
2019 EL-06 50 31 12 3 2 0 2 83 5 223
2019 EL-07 38 36 15 6 4 0 1 74 10 78
2019 EL-08 52 25 12 0 6 6 0 81 7 17
2018 EL 51 27 11 4 2 1 4 82 6 594
2018 EL-02 54 30 16 0 0 0 0 84 0 15
2018 EL-03 71 23 0 3 3 0 0 94 6 33
2018 EL-04 57 32 3 4 2 0 3 92 5 66
2018 EL-05 55 28 10 3 1 0 2 85 5 167
2018 EL-06 50 23 16 5 1 1 5 77 6 185
2018 EL-07 36 31 18 6 7 0 3 68 13 73
2018 EL-08 24 54 7 7 0 0 8 84 8 13
2017 EL 48 27 12 5 3 1 5 79 8 691
2017 EL-03 63 19 7 0 0 3 8 93 0 57
2017 EL-04 58 18 12 3 5 2 3 80 8 61
2017 EL-05 48 24 14 7 2 0 4 76 10 224
2017 EL-06 43 31 11 4 3 0 8 80 8 204
2017 EL-07 41 30 18 5 3 1 2 73 8 86
2017 EL-08 46 16 24 7 8 0 0 62 14 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 38 32 16 9 5 0 0 70 14 646
2020 EL-02 27 47 11 11 0 5 0 78 11 18
2020 EL-03 60 17 15 0 8 0 0 77 8 31
2020 EL-04 32 36 16 6 6 0 3 70 13 64
2020 EL-05 36 29 17 13 6 0 0 64 18 166
2020 EL-06 42 33 14 9 3 0 0 74 12 227
2020 EL-07 36 32 19 5 8 0 0 67 13 93
2020 EL-08 23 52 10 15 0 0 0 76 15 21
2019 EL 42 30 16 6 6 1 1 73 11 628
2019 EL-02 59 34 7 0 0 0 0 93 0 14
2019 EL-03 48 24 11 11 7 0 0 71 18 28
2019 EL-04 41 31 12 11 1 0 3 74 13 63
2019 EL-05 39 32 15 5 7 0 2 73 12 169
2019 EL-06 44 31 16 4 4 0 1 75 8 221
2019 EL-07 35 26 23 7 9 0 0 61 16 78
2019 EL-08 44 29 16 0 6 5 0 77 6 18
2018 EL 38 30 18 7 6 0 1 69 13 597
2018 EL-02 43 28 29 0 0 0 0 71 0 15
2018 EL-03 36 42 12 5 5 0 0 78 10 33
2018 EL-04 46 27 17 8 0 0 2 75 9 66
2018 EL-05 34 32 17 7 7 1 1 68 15 167
2018 EL-06 42 28 19 6 5 0 0 70 11 187
2018 EL-07 30 30 18 10 11 0 0 60 22 74
2018 EL-08 30 23 24 15 0 0 8 57 16 13
2017 EL 35 35 19 7 3 0 1 70 11 688
2017 EL-03 57 30 10 3 0 0 0 87 3 57
2017 EL-04 40 30 24 6 0 0 0 70 6 61
2017 EL-05 28 38 21 8 4 0 2 67 12 224
2017 EL-06 36 36 16 6 5 0 1 73 11 202
2017 EL-07 32 34 20 9 5 0 0 66 14 85
2017 EL-08 24 22 38 8 8 0 0 46 16 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 41 24 18 7 3 0 6 70 11 645
2020 EL-02 45 16 13 11 11 5 0 64 22 18
2020 EL-03 57 17 20 3 0 0 3 76 3 31
2020 EL-04 49 16 16 10 3 0 6 69 14 64
2020 EL-05 37 29 18 9 4 0 4 68 14 164
2020 EL-06 41 25 17 7 3 0 8 72 10 227
2020 EL-07 37 24 20 7 4 0 9 67 12 94
2020 EL-08 48 36 11 0 0 0 5 89 0 21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 38 32 18 7 4 0 1 71 11 646
2020 EL-02 53 16 20 0 0 5 5 77 0 18
2020 EL-03 52 32 10 3 4 0 0 84 7 31
2020 EL-04 27 30 26 11 3 0 3 58 15 64
2020 EL-05 36 31 16 9 7 1 0 68 16 165
2020 EL-06 41 34 17 5 2 1 0 76 8 227
2020 EL-07 33 38 17 8 4 0 0 71 12 94
2020 EL-08 51 36 4 9 0 0 0 86 9 21
2019 EL 30 39 19 7 4 1 0 70 11 633
2019 EL-02 48 45 7 0 0 0 0 93 0 14
2019 EL-03 49 31 13 7 0 0 0 80 7 30
2019 EL-04 25 43 20 10 2 0 2 69 11 64
2019 EL-05 27 35 21 8 8 1 0 63 16 168
2019 EL-06 30 41 20 5 3 0 1 72 8 223
2019 EL-07 31 33 23 6 7 0 0 64 13 78
2019 EL-08 28 50 6 5 6 5 0 82 12 18
2018 EL 27 34 23 10 5 1 1 62 14 591
2018 EL-02 54 19 6 16 0 6 0 77 17 15
2018 EL-03 34 31 25 3 7 0 0 65 10 32
2018 EL-04 21 29 32 11 3 2 2 52 14 65
2018 EL-05 18 38 25 12 5 1 1 57 17 166
2018 EL-06 28 38 21 7 3 2 1 68 10 187
2018 EL-07 29 25 29 13 5 0 0 53 18 73
2018 EL-08 46 16 23 7 0 0 8 67 8 13
2017 EL 28 35 21 10 4 0 1 64 14 689
2017 EL-03 40 26 16 15 1 0 2 67 17 57
2017 EL-04 33 30 23 12 0 0 2 65 12 61
2017 EL-05 21 40 23 9 6 0 0 62 14 224
2017 EL-06 27 40 18 9 3 0 1 68 13 202
2017 EL-07 25 32 27 10 7 0 0 56 17 86
2017 EL-08 46 23 23 8 0 0 0 69 8 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 27 35 22 10 4 0 0 63 15 643
2020 EL-02 53 13 13 11 0 5 5 74 12 18
2020 EL-03 32 26 26 6 7 3 0 60 13 31
2020 EL-04 23 39 22 8 6 0 2 64 14 64
2020 EL-05 25 32 26 11 6 0 0 57 17 164
2020 EL-06 30 41 16 10 3 0 0 71 13 227
2020 EL-07 21 36 26 13 4 0 0 57 17 93
2020 EL-08 24 40 25 10 0 0 0 64 10 20
2019 EL 22 35 23 14 4 0 0 58 19 631
2019 EL-02 48 21 31 0 0 0 0 69 0 14
2019 EL-03 36 40 14 7 3 0 0 76 10 30
2019 EL-04 20 44 14 21 2 0 0 64 23 64
2019 EL-05 17 34 23 18 7 0 0 52 25 169
2019 EL-06 23 35 25 12 4 0 0 59 16 221
2019 EL-07 21 27 33 14 6 0 0 47 20 77
2019 EL-08 17 39 22 16 0 5 0 59 17 18
2018 EL 20 34 27 10 6 1 1 55 17 590
2018 EL-02 41 26 22 6 0 6 0 71 6 15
2018 EL-03 24 40 20 7 5 0 4 67 13 32
2018 EL-04 27 32 25 10 6 0 0 59 16 64
2018 EL-05 21 32 28 11 8 1 0 53 19 165
2018 EL-06 18 36 30 9 5 1 1 55 14 187
2018 EL-07 14 33 33 14 7 0 0 47 20 74
2018 EL-08 39 23 15 15 0 0 8 67 16 13
2017 EL 21 35 23 15 5 0 1 57 20 686
2017 EL-03 29 33 28 9 2 0 0 62 10 57
2017 EL-04 24 32 20 21 2 0 2 56 23 61
2017 EL-05 19 37 19 17 6 1 1 57 23 223
2017 EL-06 19 35 27 14 4 0 1 55 18 200
2017 EL-07 19 32 26 18 6 0 0 51 23 86
2017 EL-08 8 53 16 15 8 0 0 61 23 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 36 34 19 7 4 0 0 70 11 643
2020 EL-02 48 29 13 0 5 0 5 81 6 18
2020 EL-03 38 31 21 3 7 0 0 69 10 31
2020 EL-04 30 36 17 11 6 0 0 66 17 64
2020 EL-05 35 36 21 4 5 0 0 70 9 165
2020 EL-06 36 33 20 7 3 0 0 69 10 225
2020 EL-07 35 35 16 9 5 0 0 70 14 94
2020 EL-08 64 17 10 10 0 0 0 80 10 20
2019 EL 32 35 17 11 5 0 0 67 15 630
2019 EL-02 56 21 23 0 0 0 0 77 0 14
2019 EL-03 46 27 10 14 3 0 0 73 17 30
2019 EL-04 31 41 12 10 5 0 2 73 15 62
2019 EL-05 26 36 20 11 7 0 0 62 18 167
2019 EL-06 33 36 16 11 3 0 0 70 14 223
2019 EL-07 34 26 24 10 6 0 0 60 16 78
2019 EL-08 28 28 16 16 11 0 0 56 27 18
2018 EL 27 32 22 11 6 1 1 60 18 590
2018 EL-02 26 41 13 14 0 6 0 71 15 15
2018 EL-03 32 29 21 5 5 0 8 66 11 32
2018 EL-04 30 19 30 14 6 0 1 49 20 64
2018 EL-05 31 30 21 11 6 1 0 62 17 166
2018 EL-06 25 38 20 11 4 1 1 65 15 186
2018 EL-07 18 29 31 15 6 0 1 48 21 74
2018 EL-08 22 39 0 23 8 0 8 66 34 13
2017 EL 29 32 20 12 5 1 1 62 17 689
2017 EL-03 25 30 28 10 5 2 0 56 15 57
2017 EL-04 39 28 20 5 8 0 2 68 12 61
2017 EL-05 30 34 17 11 5 1 1 65 17 224
2017 EL-06 24 33 22 15 4 0 2 58 20 202
2017 EL-07 30 29 24 11 5 0 1 59 16 86
2017 EL-08 16 45 23 8 8 0 0 61 16 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 47 27 12 6 6 0 1 75 13 644
2020 EL-02 71 18 0 0 0 5 5 100 0 18
2020 EL-03 54 32 6 7 0 0 0 87 7 31
2020 EL-04 39 27 19 5 10 0 0 67 15 62
2020 EL-05 38 28 15 8 11 0 0 65 20 166
2020 EL-06 53 26 8 5 5 0 2 81 11 227
2020 EL-07 44 32 14 5 4 0 0 76 10 94
2020 EL-08 74 17 4 5 0 0 0 90 5 20
2019 EL 45 26 13 9 5 1 1 72 15 631
2019 EL-02 54 36 0 10 0 0 0 90 10 14
2019 EL-03 60 10 10 14 7 0 0 70 20 30
2019 EL-04 38 30 16 10 3 0 3 70 13 64
2019 EL-05 35 29 15 13 8 0 0 64 21 168
2019 EL-06 49 27 13 5 4 0 1 77 9 221
2019 EL-07 50 20 12 10 7 0 1 71 17 78
2019 EL-08 51 28 5 11 0 5 0 83 12 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 40 30 16 8 5 0 0 71 13 645
2020 EL-02 29 37 21 8 0 5 0 70 8 18
2020 EL-03 50 25 12 13 0 0 0 75 13 31
2020 EL-04 48 29 14 6 2 0 2 78 8 64
2020 EL-05 39 27 17 11 6 0 1 66 17 165
2020 EL-06 43 29 17 6 6 0 0 71 12 227
2020 EL-07 26 42 19 8 4 0 0 69 13 94
2020 EL-08 45 19 20 16 0 0 0 64 16 21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 34 32 18 10 4 0 0 67 15 643
2020 EL-02 39 37 18 0 0 5 0 81 0 18
2020 EL-03 45 42 10 0 3 0 0 88 3 31
2020 EL-04 36 27 17 12 5 2 2 65 18 63
2020 EL-05 29 30 23 7 9 0 1 60 16 164
2020 EL-06 37 34 16 11 2 0 0 71 13 227
2020 EL-07 28 36 16 13 6 0 0 64 20 93
2020 EL-08 44 22 15 19 0 0 0 66 19 21
2019 EL 34 31 19 9 5 1 0 66 15 630
2019 EL-02 21 58 21 0 0 0 0 79 0 14
2019 EL-03 49 30 13 4 4 0 0 79 7 29
2019 EL-04 40 33 14 10 2 0 2 74 11 63
2019 EL-05 36 25 18 12 8 0 0 62 20 169
2019 EL-06 33 35 19 9 2 1 0 69 12 223
2019 EL-07 20 35 24 9 12 0 0 55 21 77
2019 EL-08 38 34 11 6 6 5 0 76 12 18
2018 EL 29 31 20 11 6 1 1 61 18 587
2018 EL-02 39 15 29 0 11 6 0 57 12 15
2018 EL-03 29 39 18 0 7 0 8 73 8 32
2018 EL-04 35 35 15 8 4 0 3 72 12 63
2018 EL-05 30 27 21 13 8 1 0 58 21 165
2018 EL-06 29 36 21 9 4 0 1 66 13 186
2018 EL-07 18 29 23 21 8 0 1 47 29 74
2018 EL-08 30 24 16 15 7 0 8 58 24 13
2017 EL 29 34 19 11 6 1 1 64 16 686
2017 EL-03 35 32 14 8 6 3 2 70 15 57
2017 EL-04 39 30 17 8 6 2 0 69 14 61
2017 EL-05 26 31 22 12 7 1 0 58 20 222
2017 EL-06 27 40 18 8 5 0 1 68 14 201
2017 EL-07 21 34 20 19 6 0 0 55 25 86
2017 EL-08 16 61 16 0 8 0 0 76 8 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 50 31 13 4 2 0 0 82 6 637
2020 EL-02 77 13 5 0 0 5 0 94 0 18
2020 EL-03 49 40 0 8 3 0 0 89 11 30
2020 EL-04 42 39 16 2 0 0 1 82 2 64
2020 EL-05 48 32 14 5 1 0 0 79 6 161
2020 EL-06 52 30 13 3 2 0 0 82 5 225
2020 EL-07 51 30 10 8 1 0 0 81 9 93
2020 EL-08 53 32 15 0 0 0 0 85 0 21
2019 EL 55 25 11 5 3 0 1 80 9 629
2019 EL-02 62 31 0 7 0 0 0 93 7 14
2019 EL-03 57 26 11 7 0 0 0 83 7 30
2019 EL-04 51 28 11 2 8 0 2 79 10 63
2019 EL-05 56 24 13 3 4 0 0 80 7 168
2019 EL-06 57 23 11 5 2 0 1 82 7 221
2019 EL-07 50 26 7 13 4 0 0 76 17 77
2019 EL-08 38 40 5 11 0 5 0 83 12 18
2018 EL 50 31 11 4 2 1 1 82 7 582
2018 EL-02 67 24 0 9 0 0 0 91 9 14
2018 EL-03 36 43 8 8 3 0 3 81 11 31
2018 EL-04 46 34 14 0 4 0 2 82 4 64
2018 EL-05 52 31 8 7 1 1 1 84 8 165
2018 EL-06 54 28 13 1 2 1 1 84 3 183
2018 EL-07 46 29 11 8 6 0 0 75 14 72
2018 EL-08 30 25 22 15 0 0 8 59 16 13
2017 EL 57 25 12 4 2 0 1 82 6 691
2017 EL-03 60 23 13 2 2 0 0 83 3 56
2017 EL-04 52 32 9 7 0 0 0 83 7 61
2017 EL-05 58 24 13 2 1 0 1 83 3 225
2017 EL-06 60 24 10 3 2 0 1 85 5 204
2017 EL-07 50 24 15 6 6 0 0 74 11 86
2017 EL-08 76 24 0 0 0 0 0 100 0 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 37 34 17 8 3 0 0 71 11 645
2020 EL-02 50 29 5 11 0 5 0 83 11 18
2020 EL-03 55 24 10 9 3 0 0 79 11 31
2020 EL-04 42 36 18 0 5 0 0 78 5 63
2020 EL-05 38 35 14 8 4 1 1 74 12 166
2020 EL-06 29 35 22 10 3 0 1 65 13 225
2020 EL-07 35 38 15 8 4 0 0 73 12 95
2020 EL-08 44 29 27 0 0 0 0 73 0 21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 72 14 7 2 1 1 3 89 4 644
2020 EL-02 84 5 0 0 0 11 0 100 0 18
2020 EL-03 66 14 4 6 0 3 7 89 7 29
2020 EL-04 72 15 3 3 3 1 2 91 6 64
2020 EL-05 69 12 9 5 2 1 3 83 7 165
2020 EL-06 71 17 8 1 1 0 2 90 2 226
2020 EL-07 81 12 2 1 1 0 3 96 2 95
2020 EL-08 81 13 0 0 0 0 5 100 0 21
2019 EL 73 15 4 1 2 1 4 92 3 629
2019 EL-02 85 15 0 0 0 0 0 100 0 14
2019 EL-03 62 24 4 4 0 7 0 92 4 30
2019 EL-04 69 15 6 2 2 0 6 90 4 64
2019 EL-05 76 12 4 1 2 1 4 92 4 169
2019 EL-06 73 14 4 1 1 1 6 93 2 220
2019 EL-07 74 16 4 0 2 0 4 93 3 77
2019 EL-08 63 37 0 0 0 0 0 100 0 17
2018 EL 67 17 7 3 2 1 3 88 5 588
2018 EL-02 69 6 17 0 0 0 8 82 0 14
2018 EL-03 44 30 7 6 5 0 8 80 13 31
2018 EL-04 62 21 8 3 1 2 5 88 4 63
2018 EL-05 67 18 6 2 2 2 2 90 5 166
2018 EL-06 71 14 9 2 1 1 2 88 3 187
2018 EL-07 74 16 1 3 3 0 3 93 5 74
2018 EL-08 39 33 7 7 0 0 14 83 8 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 81 8 5 2 2 1 2 91 5 645
2020 EL-02 94 0 0 0 0 6 0 100 0 17
2020 EL-03 83 3 11 4 0 0 0 86 4 31
2020 EL-04 85 6 3 3 3 0 0 91 6 64
2020 EL-05 73 8 6 4 5 1 2 84 10 165
2020 EL-06 85 9 4 0 1 0 2 95 1 228
2020 EL-07 81 7 3 2 2 1 3 92 4 94
2020 EL-08 85 15 0 0 0 0 0 100 0 21
2019 EL 79 10 3 4 2 1 1 91 6 631
2019 EL-02 100 0 0 0 0 0 0 100 0 14
2019 EL-03 77 6 4 0 4 7 4 92 4 30
2019 EL-04 79 11 5 4 0 0 2 91 4 63
2019 EL-05 72 13 4 6 4 0 1 86 10 169
2019 EL-06 84 8 3 2 1 0 1 94 3 220
2019 EL-07 80 9 5 1 4 0 0 90 5 78
2019 EL-08 77 17 6 0 0 0 0 94 0 18
2018 EL 74 12 6 2 4 1 1 88 6 586
2018 EL-02 78 0 8 7 0 6 0 83 8 15
2018 EL-03 80 5 3 6 3 0 3 88 9 32
2018 EL-04 75 14 7 0 3 0 2 90 3 63
2018 EL-05 66 14 7 4 7 1 1 81 12 167
2018 EL-06 80 10 5 0 2 1 2 92 2 184
2018 EL-07 78 14 3 3 3 0 0 91 5 74
2018 EL-08 69 23 0 0 0 0 8 100 0 13
2017 EL 76 13 5 3 2 0 1 89 5 689
2017 EL-03 77 14 7 1 0 0 0 91 1 57
2017 EL-04 80 10 5 6 0 0 0 89 6 59
2017 EL-05 68 18 8 3 3 0 0 86 6 224
2017 EL-06 82 9 5 2 1 0 1 91 4 204
2017 EL-07 83 7 1 1 7 0 1 91 8 86
2017 EL-08 76 16 8 0 0 0 0 92 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 68 19 8 2 1 0 1 89 3 642
2020 EL-02 89 5 0 0 0 5 0 100 0 18
2020 EL-03 71 9 11 6 0 0 3 83 6 31
2020 EL-04 62 23 11 2 2 0 2 86 3 64
2020 EL-05 65 20 10 2 2 1 1 86 4 161
2020 EL-06 72 19 6 0 2 0 1 92 3 226
2020 EL-07 59 27 9 4 0 0 1 87 4 95
2020 EL-08 86 8 5 0 0 0 0 95 0 21
2019 EL 57 29 9 2 2 0 1 87 4 630
2019 EL-02 93 7 0 0 0 0 0 100 0 14
2019 EL-03 58 21 10 0 4 0 7 85 4 30
2019 EL-04 54 34 7 0 3 0 2 90 4 62
2019 EL-05 54 30 10 2 3 0 0 84 6 169
2019 EL-06 60 29 8 2 1 0 0 89 3 220
2019 EL-07 57 30 11 1 1 0 0 87 2 78
2019 EL-08 61 39 0 0 0 0 0 100 0 18
2018 EL 54 29 9 4 3 0 1 83 7 595
2018 EL-02 71 13 16 0 0 0 0 84 0 15
2018 EL-03 64 20 5 5 3 0 3 86 8 33
2018 EL-04 49 35 12 4 0 0 0 84 4 67
2018 EL-05 47 29 11 8 3 1 2 78 11 168
2018 EL-06 61 24 8 3 2 1 1 87 5 185
2018 EL-07 50 37 7 4 3 0 0 87 7 74
2018 EL-08 59 33 0 0 0 0 8 100 0 13
2017 EL 56 28 10 3 2 0 0 85 5 692
2017 EL-03 66 20 14 0 0 0 0 86 0 57
2017 EL-04 58 28 6 3 3 2 0 88 6 61
2017 EL-05 49 32 12 2 3 1 0 83 5 225
2017 EL-06 58 26 9 4 1 0 1 85 6 204
2017 EL-07 65 20 8 2 5 0 0 85 7 86
2017 EL-08 62 22 16 0 0 0 0 84 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 67 16 8 4 4 0 1 84 8 648
2020 EL-02 69 20 0 5 0 5 0 94 6 18
2020 EL-03 67 13 12 4 4 0 0 80 8 31
2020 EL-04 69 14 11 3 2 0 2 84 5 63
2020 EL-05 57 19 10 8 5 0 1 76 14 166
2020 EL-06 72 16 6 2 2 0 1 89 5 228
2020 EL-07 66 19 7 4 4 0 1 85 8 95
2020 EL-08 85 9 5 0 0 0 0 95 0 21
2019 EL 62 21 7 5 3 1 1 84 9 628
2019 EL-02 85 7 0 8 0 0 0 92 8 14
2019 EL-03 59 28 0 6 4 0 4 90 10 30
2019 EL-04 55 28 7 8 0 0 2 85 8 63
2019 EL-05 55 24 7 7 5 0 1 80 13 169
2019 EL-06 70 15 7 3 3 1 0 87 6 218
2019 EL-07 58 25 10 2 4 0 0 83 7 77
2019 EL-08 66 23 11 0 0 0 0 89 0 18
2018 EL 53 25 10 6 4 0 1 79 11 591
2018 EL-02 69 15 16 0 0 0 0 84 0 15
2018 EL-03 59 15 9 9 5 0 3 77 14 32
2018 EL-04 45 35 12 5 2 0 0 81 7 65
2018 EL-05 43 23 12 12 8 1 1 68 20 168
2018 EL-06 63 23 10 2 1 1 1 86 3 185
2018 EL-07 49 35 8 5 3 0 0 84 8 73
2018 EL-08 60 32 0 0 0 0 8 100 0 13
2017 EL 60 24 8 4 3 0 1 85 8 690
2017 EL-03 66 22 7 2 4 0 0 88 6 57
2017 EL-04 59 30 9 2 0 0 0 89 2 61
2017 EL-05 51 26 9 6 6 1 1 78 12 225
2017 EL-06 63 22 9 2 2 0 1 87 5 203
2017 EL-07 64 23 4 4 6 0 0 87 9 85
2017 EL-08 62 38 0 0 0 0 0 100 0 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 65 12 4 1 1 0 17 93 3 644
2020 EL-02 66 0 0 0 0 5 29 100 0 18
2020 EL-03 73 0 11 3 0 0 14 84 4 31
2020 EL-04 71 5 3 2 0 0 20 94 2 64
2020 EL-05 68 7 3 0 0 0 22 96 0 165
2020 EL-06 67 10 2 1 1 0 20 96 2 226
2020 EL-07 50 31 7 3 4 0 5 85 7 95
2020 EL-08 63 16 11 5 0 0 5 83 6 21
2019 EL 60 12 5 1 1 1 21 92 3 622
2019 EL-02 93 0 0 0 0 0 7 100 0 14
2019 EL-03 70 3 0 0 0 0 27 100 0 30
2019 EL-04 69 10 2 0 0 0 19 98 0 62
2019 EL-05 61 8 2 1 0 1 29 97 1 166
2019 EL-06 60 12 5 0 1 0 21 93 1 218
2019 EL-07 42 25 13 8 3 0 10 75 11 78
2019 EL-08 55 24 5 0 5 0 10 88 6 18
2018 EL 56 12 5 2 1 0 24 90 4 591
2018 EL-02 47 7 16 0 0 0 30 77 0 15
2018 EL-03 68 13 0 0 0 0 19 100 0 33
2018 EL-04 56 9 3 2 0 0 29 93 3 66
2018 EL-05 57 9 4 1 0 1 30 94 1 167
2018 EL-06 60 11 4 3 1 1 21 90 4 185
2018 EL-07 43 21 14 7 0 0 15 75 8 73
2018 EL-08 36 33 0 0 8 0 24 90 10 13
2017 EL 57 11 5 2 1 1 24 90 4 690
2017 EL-03 67 8 0 0 0 0 26 100 0 57
2017 EL-04 74 6 0 0 0 2 18 100 0 61
2017 EL-05 55 9 4 0 0 1 30 93 1 225
2017 EL-06 57 11 5 2 0 0 25 90 4 203
2017 EL-07 43 20 13 3 2 0 18 78 7 86
2017 EL-08 39 45 8 8 0 0 0 84 8 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 66 23 6 2 1 0 1 91 3 647
2020 EL-02 79 16 0 0 0 5 0 100 0 18
2020 EL-03 77 11 12 0 0 0 0 88 0 31
2020 EL-04 70 18 5 2 3 0 3 91 5 64
2020 EL-05 62 23 9 2 2 0 1 87 4 165
2020 EL-06 68 23 6 2 0 0 2 92 2 227
2020 EL-07 58 31 6 5 0 0 0 89 5 95
2020 EL-08 75 25 0 0 0 0 0 100 0 21
2019 EL 64 20 11 2 0 0 3 87 2 629
2019 EL-02 76 24 0 0 0 0 0 100 0 14
2019 EL-03 69 16 4 0 4 0 7 91 4 30
2019 EL-04 66 17 10 0 0 0 8 90 0 63
2019 EL-05 58 24 13 2 1 0 2 83 3 169
2019 EL-06 67 18 10 1 0 0 3 88 1 219
2019 EL-07 60 20 11 4 1 0 3 83 5 78
2019 EL-08 72 28 0 0 0 0 0 100 0 18
2018 EL 62 22 10 1 1 1 4 87 3 589
2018 EL-02 60 13 27 0 0 0 0 73 0 15
2018 EL-03 59 23 7 5 0 0 6 87 6 33
2018 EL-04 65 16 11 2 0 0 6 86 3 66
2018 EL-05 63 22 9 1 1 1 5 89 1 168
2018 EL-06 63 22 9 1 1 1 3 89 2 184
2018 EL-07 54 30 11 3 1 0 0 85 4 71
2018 EL-08 68 24 0 0 0 0 8 100 0 13
2017 EL 65 20 8 2 1 0 4 89 3 688
2017 EL-03 79 17 3 1 0 0 0 96 1 57
2017 EL-04 78 11 8 0 2 0 2 91 2 60
2017 EL-05 62 20 9 2 1 1 5 87 3 225
2017 EL-06 65 19 9 2 1 0 4 88 3 203
2017 EL-07 61 23 8 3 2 0 2 86 6 85
2017 EL-08 62 30 8 0 0 0 0 92 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 78 13 5 2 0 0 2 92 3 647
2020 EL-02 79 5 5 0 5 5 0 89 6 18
2020 EL-03 81 9 4 3 4 0 0 90 7 31
2020 EL-04 72 14 6 5 0 0 3 89 5 64
2020 EL-05 74 15 7 2 0 1 1 91 2 165
2020 EL-06 82 10 4 1 0 0 3 94 1 228
2020 EL-07 80 13 2 2 1 0 2 95 3 95
2020 EL-08 75 20 5 0 0 0 0 95 0 21
2019 EL 78 12 4 2 2 0 2 92 5 629
2019 EL-02 86 14 0 0 0 0 0 100 0 14
2019 EL-03 63 13 0 10 11 0 4 79 21 30
2019 EL-04 73 14 5 3 3 0 2 89 6 63
2019 EL-05 76 15 2 3 1 0 2 94 4 169
2019 EL-06 82 10 3 2 1 0 2 93 3 220
2019 EL-07 85 8 4 1 1 0 1 93 3 78
2019 EL-08 87 7 6 0 0 0 0 94 0 17
2018 EL 73 15 5 2 2 1 2 91 4 593
2018 EL-02 78 13 8 0 0 0 0 92 0 15
2018 EL-03 64 25 5 0 3 0 3 92 3 33
2018 EL-04 64 21 6 4 3 2 2 87 7 66
2018 EL-05 68 16 7 5 1 1 2 86 7 167
2018 EL-06 82 11 3 1 1 1 2 95 2 185
2018 EL-07 84 10 4 0 1 0 1 95 1 74
2018 EL-08 69 16 7 0 0 0 8 92 0 13
2017 EL 72 18 5 2 1 0 1 92 4 690
2017 EL-03 58 29 8 1 0 0 3 90 2 57
2017 EL-04 69 21 6 0 2 2 2 92 2 61
2017 EL-05 67 19 7 2 2 1 2 89 4 224
2017 EL-06 78 13 3 2 2 0 2 92 4 203
2017 EL-07 81 14 2 2 1 0 0 94 3 86
2017 EL-08 78 22 0 0 0 0 0 100 0 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 55 28 12 4 1 0 1 83 5 646
2020 EL-02 73 16 0 5 0 5 0 94 6 18
2020 EL-03 55 28 7 6 4 0 0 83 10 30
2020 EL-04 53 26 12 6 2 0 0 80 8 64
2020 EL-05 46 36 12 4 2 0 1 83 5 165
2020 EL-06 57 24 14 3 1 0 1 82 4 227
2020 EL-07 54 30 8 8 0 0 0 84 8 95
2020 EL-08 76 20 4 0 0 0 0 96 0 21
2019 EL 60 25 8 3 2 0 1 87 5 626
2019 EL-02 80 7 7 0 7 0 0 86 7 14
2019 EL-03 62 13 14 7 0 0 4 78 7 29
2019 EL-04 58 24 11 5 0 0 2 84 5 62
2019 EL-05 57 28 6 5 2 0 2 87 7 168
2019 EL-06 61 27 6 1 2 1 1 90 3 220
2019 EL-07 61 28 6 3 2 0 0 89 5 78
2019 EL-08 66 17 11 5 0 0 0 84 5 18
2018 EL 53 31 9 4 2 1 1 85 6 593
2018 EL-02 52 39 8 0 0 0 0 92 0 15
2018 EL-03 66 21 0 11 3 0 0 86 14 32
2018 EL-04 51 34 9 2 2 0 2 87 4 66
2018 EL-05 46 33 11 7 0 1 2 82 7 167
2018 EL-06 55 29 9 3 2 1 1 86 5 186
2018 EL-07 62 29 3 4 1 0 1 93 5 74
2018 EL-08 44 23 25 0 0 0 8 73 0 13
2017 EL 56 28 11 3 0 0 1 85 3 691
2017 EL-03 64 20 9 5 0 0 2 86 5 57
2017 EL-04 57 28 11 3 0 0 2 86 3 61
2017 EL-05 50 30 15 3 0 0 1 81 4 224
2017 EL-06 59 28 10 1 1 0 2 88 2 204
2017 EL-07 60 27 9 3 0 0 1 88 3 86
2017 EL-08 54 30 16 0 0 0 0 84 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 23 41 22 10 3 0 0 65 13 648
2020 EL-02 55 23 16 0 0 5 0 83 0 18
2020 EL-03 19 48 14 10 7 3 0 69 17 31
2020 EL-04 31 33 25 10 1 0 0 64 11 63
2020 EL-05 22 34 26 12 5 1 0 57 17 167
2020 EL-06 18 49 19 11 1 0 1 68 13 227
2020 EL-07 27 42 22 7 2 0 1 69 9 95
2020 EL-08 37 52 11 0 0 0 0 89 0 21

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 19 35 33 10 3 0 0 54 13 650
2020 EL-02 32 47 16 0 0 5 0 83 0 18
2020 EL-03 34 32 15 17 3 0 0 65 19 31
2020 EL-04 17 38 34 6 3 2 0 56 9 64
2020 EL-05 22 25 38 10 5 0 0 47 15 167
2020 EL-06 18 38 31 10 3 0 0 56 13 228
2020 EL-07 12 33 39 12 3 0 0 45 15 95
2020 EL-08 11 60 24 5 0 0 0 71 5 21
2019 EL 19 38 31 10 2 0 0 57 12 633
2019 EL-02 21 51 21 7 0 0 0 72 7 14
2019 EL-03 29 51 19 0 0 0 0 81 0 30
2019 EL-04 29 36 31 3 0 0 0 66 3 64
2019 EL-05 15 39 31 11 3 1 0 54 15 168
2019 EL-06 18 41 30 11 0 0 0 59 11 223
2019 EL-07 15 25 41 15 5 0 0 39 20 78
2019 EL-08 23 44 17 16 0 0 0 67 16 18
2018 EL 17 34 33 12 4 0 0 51 15 595
2018 EL-02 26 47 22 6 0 0 0 73 6 15
2018 EL-03 13 41 33 5 8 0 0 54 13 33
2018 EL-04 21 37 35 6 0 0 0 58 6 66
2018 EL-05 18 31 31 16 3 1 0 49 20 168
2018 EL-06 19 35 35 8 3 0 0 54 12 185
2018 EL-07 6 26 43 18 8 0 0 31 26 74
2018 EL-08 14 39 32 7 0 0 8 57 8 13
2017 EL 13 32 39 11 4 0 0 45 15 691
2017 EL-03 24 39 28 8 2 0 0 63 10 57
2017 EL-04 16 42 27 15 0 0 0 58 15 60
2017 EL-05 12 29 43 11 6 0 0 41 17 225
2017 EL-06 13 32 40 11 4 0 0 45 15 204
2017 EL-07 5 26 48 14 7 0 0 31 21 86
2017 EL-08 16 15 56 14 0 0 0 30 14 13

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 7 17 35 28 13 0 0 41 24 645
2020 EL-02 0 0 31 48 11 5 5 65 0 18
2020 EL-03 9 7 16 52 16 0 0 68 17 31
2020 EL-04 3 16 35 31 16 0 0 47 19 64
2020 EL-05 8 13 39 23 15 1 0 39 21 164
2020 EL-06 5 21 32 30 12 0 0 41 27 227
2020 EL-07 10 19 42 22 5 1 0 28 30 94
2020 EL-08 5 24 34 23 14 0 0 37 29 21
2019 EL 6 16 35 28 14 0 0 43 22 626
2019 EL-02 7 0 31 20 42 0 0 62 7 14
2019 EL-03 6 0 49 27 19 0 0 46 6 30
2019 EL-04 6 8 38 28 17 0 2 47 15 63
2019 EL-05 5 22 30 30 12 0 0 42 27 166
2019 EL-06 6 14 34 32 14 0 0 47 20 220
2019 EL-07 11 22 39 22 6 0 1 28 33 77
2019 EL-08 11 16 39 18 17 0 0 35 27 18
2018 EL 6 18 37 25 14 0 0 39 24 592
2018 EL-02 0 20 35 11 34 0 0 45 20 15
2018 EL-03 11 7 46 21 15 0 0 36 18 33
2018 EL-04 1 16 39 29 13 0 2 43 17 66
2018 EL-05 6 19 33 28 13 1 0 42 25 166
2018 EL-06 6 14 37 29 15 0 0 43 20 186
2018 EL-07 10 28 42 11 9 0 0 21 37 74
2018 EL-08 0 38 32 6 16 0 8 24 41 13
2017 EL 5 15 41 27 12 0 0 39 20 690
2017 EL-03 2 11 26 44 17 0 0 61 13 57
2017 EL-04 3 9 36 44 9 0 0 52 12 61
2017 EL-05 6 16 42 24 12 0 0 36 22 224
2017 EL-06 5 14 43 24 12 1 0 37 20 204
2017 EL-07 5 24 46 14 11 0 0 25 29 86
2017 EL-08 8 15 46 24 8 0 0 31 22 13
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 28 58 14 1 67 33 649
2020 EL-02 11 58 32 0 84 16 18
2020 EL-03 36 38 23 3 51 49 31
2020 EL-04 28 55 15 2 67 33 64
2020 EL-05 27 58 15 0 68 32 167
2020 EL-06 24 68 7 1 74 26 227
2020 EL-07 30 51 19 0 63 37 95
2020 EL-08 41 44 15 0 52 48 21

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EL 39 61 179
2020 EL-03 27 73 11
2020 EL-04 29 71 17
2020 EL-05 48 52 45
2020 EL-06 41 59 54
2020 EL-07 28 72 28

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 51 18 10 4 5 3 9 79 10 650
2020 EL-02 50 5 0 0 0 27 18 100 0 18
2020 EL-03 60 26 0 3 11 0 0 86 14 31
2020 EL-04 39 19 11 5 6 5 15 72 13 64
2020 EL-05 47 19 8 9 3 4 10 76 14 167
2020 EL-06 52 17 11 2 7 0 11 77 10 228
2020 EL-07 53 18 15 2 3 3 6 78 6 95
2020 EL-08 90 0 10 0 0 0 0 90 0 21
2019 EL 49 17 14 8 7 1 5 70 15 624
2019 EL-02 63 13 10 7 0 0 7 82 7 14
2019 EL-03 50 20 10 11 4 0 6 74 15 30
2019 EL-04 42 18 18 10 5 0 8 65 15 64
2019 EL-05 47 19 14 7 9 1 4 69 16 166
2019 EL-06 49 15 13 9 8 0 5 68 18 219
2019 EL-07 55 18 15 7 3 0 2 75 10 78
2019 EL-08 60 17 6 11 0 0 7 82 11 18
2018 EL 46 17 13 9 7 2 7 68 17 593
2018 EL-02 47 13 22 0 0 0 19 73 0 15
2018 EL-03 43 21 22 2 7 0 5 67 10 33
2018 EL-04 47 11 15 12 7 2 6 63 21 65
2018 EL-05 45 22 11 9 6 2 6 73 16 168
2018 EL-06 45 13 13 11 10 2 7 63 23 186
2018 EL-07 49 19 11 9 4 3 5 74 14 73
2018 EL-08 77 7 8 0 8 0 0 84 8 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 11 24 21 20 21 0 3 36 42 178
2020 EL-03 0 20 45 24 11 0 0 20 35 11
2020 EL-04 19 16 7 36 17 0 6 37 56 17
2020 EL-05 8 28 28 16 19 0 2 36 36 44
2020 EL-06 18 24 16 19 19 0 4 43 40 54
2020 EL-07 0 18 17 18 47 0 0 18 65 28

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EL 8 19 15 25 31 0 2 27 58 177
2020 EL-03 0 19 27 33 11 0 11 21 49 11
2020 EL-04 0 29 19 19 26 0 6 31 48 16
2020 EL-05 7 17 19 23 33 0 0 24 56 44
2020 EL-06 10 18 5 27 38 0 2 29 66 54
2020 EL-07 0 17 10 21 48 0 4 18 71 28
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