2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - DX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	46	39	9	4	1	86	6	69
2020	DX-00	41	52	0	7	0	93	7	27
2020	DX-01	65	25	10	0	0	90	0	20
2019	DX	35	43	14	3	5	78	8	63
2019	DX-01	35	43	17	0	4	78	4	23
2019	DX-02	33	33	19	5	10	67	14	21
2018	DX	43	40	10	6	1	83	7	72
2018	DX-01	37	45	13	5	0	82	5	38
2017	DX	38	50	4	3	4	89	7	69
2017	DX-01	41	44	4	7	4	85	11	27
2017	DX-02	26	64	10	0	0	90	0	20

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	30	46	12	7	4	77	12	69
2020	DX-00	37	48	4	7	4	85	11	27
2020	DX-01	30	60	10	0	0	90	0	20
2019	DX	32	32	17	10	10	63	19	63
2019	DX-01	30	43	13	4	9	74	13	23
2019	DX-02	24	24	19	24	10	48	33	21
2018	DX	29	44	13	11	3	74	14	72
2018	DX-01	29	45	16	11	0	74	11	38
2017	DX	28	42	11	13	6	70	19	69
2017	DX-01	22	63	4	4	7	85	11	27
2017	DX-02	26	30	15	30	0	56	30	20

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	53	35	9	1	1	88	3	68
2020	DX-00	63	33	4	0	0	96	0	27
2020	DX-01	58	37	5	0	0	95	0	19
2019	DX	52	34	8	3	3	85	6	62
2019	DX-01	59	36	0	0	5	95	5	22
2019	DX-02	43	24	24	10	0	67	10	21
2018	DX	56	31	10	1	1	87	3	71
2018	DX-01	55	32	13	0	0	87	0	38
2017	DX	57	34	3	6	0	91	6	69
2017	DX-01	59	30	4	7	0	89	7	27
2017	DX-02	56	40	5	0	0	95	0	20

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	43	42	4	7	3	86	10	69
2020	DX-00	44	48	0	4	4	93	7	27
2020	DX-01	60	35	0	5	0	95	5	20
2019	DX	35	46	8	6	5	81	11	63
2019	DX-01	43	43	4	4	4	87	9	23
2019	DX-02	24	43	14	10	10	67	19	21
2018	DX	40	43	10	6	1	83	7	72
2018	DX-01	37	47	11	5	0	84	5	38
2017	DX	34	45	11	7	3	78	10	69
2017	DX-01	41	37	7	15	0	78	15	27
2017	DX-02	21	59	20	0	0	80	0	20

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	59	22	9	6	4	0	81	10	69
2020	DX-00	74	15	7	0	4	0	89	4	27
2020	DX-01	70	25	0	5	0	0	95	5	20
2019	DX	31	37	11	13	6	2	69	20	62
2019	DX-01	36	50	5	9	0	0	86	9	22
2019	DX-02	10	33	14	29	10	5	45	40	21
2018	DX	38	32	14	13	3	0	70	15	71
2018	DX-01	46	32	19	3	0	0	78	3	37
2017	DX	37	31	16	7	9	0	68	16	68
2017	DX-01	48	33	4	4	11	0	81	15	27
2017	DX-02	21	25	35	15	5	0	46	20	20

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	57	24	6	10	3	81	13	68
2020	DX-00	67	22	0	7	4	89	11	27
2020	DX-01	63	32	0	5	0	95	5	19
2019	DX	30	38	13	10	10	68	19	63
2019	DX-01	30	57	9	4	0	87	4	23
2019	DX-02	10	33	14	24	19	43	43	21
2018	DX	38	35	11	11	4	73	15	71
2018	DX-01	47	34	16	3	0	82	3	38
2017	DX	29	43	10	10	7	72	17	69
2017	DX-01	37	44	0	11	7	81	19	27
2017	DX-02	20	30	31	15	5	49	20	20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	59	22	6	4	4	4	0	85	9	69
2020	DX-00	67	19	7	0	4	4	0	88	4	27
2020	DX-01	65	30	0	5	0	0	0	95	5	20
2019	DX	39	27	11	6	10	5	2	71	17	62
2019	DX-01	50	27	9	5	5	5	0	81	10	22
2019	DX-02	10	33	14	14	14	10	5	50	33	21
2018	DX	41	26	16	12	3	3	0	69	15	69
2018	DX-01	45	29	13	8	3	3	0	76	11	38
2017	DX	39	28	14	10	7	1	0	68	17	69
2017	DX-01	44	37	4	4	11	0	0	81	15	27
2017	DX-02	25	26	20	20	5	5	0	53	26	20

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	64	28	7	0	1	0	91	1	69
2020	DX-00	67	26	4	0	4	0	93	4	27
2020	DX-01	70	15	15	0	0	0	85	0	20
2019	DX	54	25	10	3	6	2	81	10	63
2019	DX-01	57	17	13	4	9	0	74	13	23
2019	DX-02	43	33	14	5	5	0	76	10	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	52	36	0	10	1	88	12	69
2020	DX-00	67	19	0	11	4	85	15	27
2020	DX-01	50	45	0	5	0	95	5	20
2019	DX	49	27	13	8	3	76	11	63
2019	DX-01	48	26	13	9	4	74	13	23
2019	DX-02	43	29	14	10	5	71	14	21
2018	DX	60	28	3	7	3	88	10	72
2018	DX-01	66	24	3	5	3	89	8	38
2017	DX	48	38	6	6	3	86	9	69
2017	DX-01	52	33	7	4	4	85	7	27
2017	DX-02	49	36	0	15	0	85	15	20

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	54	29	12	3	3	0	83	6	69
2020	DX-00	59	26	7	0	7	0	85	7	27
2020	DX-01	55	40	5	0	0	0	95	0	20
2019	DX	46	25	13	10	5	2	73	15	63
2019	DX-01	43	35	13	0	9	0	78	9	23
2019	DX-02	38	19	19	19	5	0	57	24	21
2018	DX	57	25	7	8	3	0	82	11	72
2018	DX-01	63	24	8	5	0	0	87	5	38
2017	DX	55	23	10	7	4	0	78	12	68
2017	DX-01	58	19	12	4	8	0	77	12	26
2017	DX-02	51	25	15	10	0	0	75	10	20

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	55	25	10	6	3	1	81	9	69
2020	DX-00	67	11	11	4	4	4	81	8	27
2020	DX-01	70	25	5	0	0	0	95	0	20
2019	DX	44	26	13	11	6	0	69	18	62
2019	DX-01	50	36	0	9	5	0	86	14	22
2019	DX-02	24	24	24	14	14	0	48	29	21
2018	DX	44	28	11	11	6	0	72	17	72
2018	DX-01	53	26	11	8	3	0	79	11	38
2017	DX	38	37	13	9	4	0	74	13	69
2017	DX-01	56	26	11	7	0	0	81	7	27
2017	DX-02	15	41	25	15	5	0	56	20	20

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	43	33	6	10	7	77	17	69
2020	DX-00	44	37	0	15	4	81	19	27
2020	DX-01	75	20	5	0	0	95	0	20
2019	DX	24	31	18	15	13	55	27	62
2019	DX-01	36	45	9	5	5	82	9	22
2019	DX-02	0	14	29	33	24	14	57	21
2018	DX	30	28	14	14	14	58	28	71
2018	DX-01	41	27	19	11	3	68	14	37
2017	DX	25	33	16	17	9	58	26	69
2017	DX-01	44	26	19	7	4	70	11	27
2017	DX-02	10	25	11	40	15	35	54	20

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	19	38	13	19	10	1	57	29	69
2020	DX-00	19	37	11	22	7	4	58	31	27
2020	DX-01	35	40	10	10	5	0	75	15	20
2019	DX	6	44	15	18	18	0	50	35	62
2019	DX-01	9	59	23	9	0	0	68	9	22
2019	DX-02	0	10	14	38	38	0	10	76	21
2018	DX	15	28	15	25	17	0	43	42	72
2018	DX-01	18	37	18	24	3	0	55	26	38
2017	DX	11	29	24	20	14	0	41	35	69
2017	DX-01	15	44	22	11	7	0	59	19	27
2017	DX-02	15	10	10	36	30	0	25	65	20

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	29	43	13	12	3	72	14	69
2020	DX-00	26	48	7	15	4	74	19	27
2020	DX-01	45	45	5	5	0	90	5	20
2019	DX	10	40	18	16	16	50	32	62
2019	DX-01	18	50	14	5	14	68	18	22
2019	DX-02	0	24	24	29	24	24	52	21
2018	DX	15	32	21	21	11	47	32	72
2018	DX-01	16	39	24	11	11	55	21	38
2017	DX	16	47	14	14	9	63	23	69
2017	DX-01	19	59	7	11	4	78	15	27
2017	DX-02	20	31	15	25	10	51	35	20

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	22	43	19	12	4	0	65	16	69
2020	DX-00	26	41	15	15	4	0	67	19	27
2020	DX-01	20	55	20	0	5	0	75	5	20
2019	DX	21	35	22	14	8	0	56	22	63
2019	DX-01	17	39	22	17	4	0	57	22	23
2019	DX-02	19	29	14	24	14	0	48	38	21
2018	DX	19	42	15	15	7	1	62	23	72
2018	DX-01	24	47	11	13	5	0	71	18	38
2017	DX	22	39	20	14	4	0	61	19	69
2017	DX-01	22	48	15	7	7	0	70	15	27
2017	DX-02	26	20	25	25	5	0	46	30	20

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	35	46	13	4	1	81	6	68
2020	DX-00	44	44	7	0	4	89	4	27
2020	DX-01	32	58	11	0	0	89	0	19
2019	DX	32	45	13	6	3	77	10	62
2019	DX-01	27	59	5	0	9	86	9	22
2019	DX-02	38	29	14	19	0	67	19	21
2018	DX	36	47	11	6	0	83	6	72
2018	DX-01	34	47	16	3	0	82	3	38
2017	DX	43	46	6	4	1	89	6	69
2017	DX-01	37	48	7	7	0	85	7	27
2017	DX-02	51	40	10	0	0	90	0	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	32	36	20	9	3	0	0	68	12	69
2020	DX-00	33	33	19	7	7	0	0	67	15	27
2020	DX-01	35	40	20	5	0	0	0	75	5	20
2019	DX	29	35	16	15	3	2	0	66	18	62
2019	DX-01	22	48	17	9	4	0	0	70	13	23
2019	DX-02	30	25	10	30	5	0	0	55	35	20
2018	DX	39	42	7	8	3	0	1	82	11	72
2018	DX-01	37	47	8	8	0	0	0	84	8	38
2017	DX	36	45	9	7	3	0	0	81	10	69
2017	DX-01	44	41	7	4	4	0	0	85	7	27
2017	DX-02	41	44	5	5	5	0	0	85	10	20

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	46	39	4	9	1	86	10	69
2020	DX-00	44	48	0	7	0	93	7	27
2020	DX-01	60	35	0	5	0	95	5	20
2019	DX	37	49	5	5	5	86	10	63
2019	DX-01	35	52	9	0	4	87	4	23
2019	DX-02	38	38	5	10	10	76	19	21
2018	DX	40	49	3	6	3	89	8	72
2018	DX-01	42	53	0	3	3	95	5	38
2017	DX	37	46	3	11	3	83	14	69
2017	DX-01	44	41	4	7	4	85	11	27
2017	DX-02	26	44	5	20	5	70	25	20

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	52	29	7	6	3	3	84	9	69
2020	DX-00	52	26	7	7	4	4	81	12	27
2020	DX-01	65	30	0	5	0	0	95	5	20

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	32	43	15	7	3	0	75	10	68
2020	DX-00	38	46	8	4	4	0	85	8	26
2020	DX-01	35	45	20	0	0	0	80	0	20
2019	DX	27	37	10	19	6	2	65	26	63
2019	DX-01	39	39	4	13	4	0	78	17	23
2019	DX-02	14	14	19	38	10	5	30	50	21
2018	DX	27	46	13	6	8	0	73	14	71
2018	DX-01	26	58	8	5	3	0	84	8	38
2017	DX	32	49	11	6	1	0	81	7	69
2017	DX-01	52	41	7	0	0	0	93	0	27
2017	DX-02	21	44	20	10	5	0	65	15	20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	29	29	10	17	10	1	3	61	29	69
2020	DX-00	33	19	7	22	11	4	4	56	36	27
2020	DX-01	40	35	20	0	5	0	0	75	5	20
2019	DX	29	21	16	11	19	2	3	52	32	63
2019	DX-01	48	22	0	4	17	0	9	76	24	23
2019	DX-02	14	10	19	24	29	5	0	25	55	21
2018	DX	31	21	18	10	14	3	4	55	25	72
2018	DX-01	37	26	13	11	8	0	5	67	19	38
2017	DX	31	27	15	12	11	3	1	60	24	69
2017	DX-01	37	22	19	11	7	0	4	62	19	27
2017	DX-02	31	25	5	15	15	10	0	62	33	20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	38	26	20	6	6	4	67	12	69
2020	DX-00	41	26	19	4	7	4	69	12	27
2020	DX-01	35	35	20	5	5	0	70	10	20
2019	DX	57	16	17	2	6	2	74	8	63
2019	DX-01	48	13	22	0	13	4	64	14	23
2019	DX-02	76	19	0	0	5	0	95	5	21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	62	22	6	1	3	1	4	89	5	69
2020	DX-00	67	19	4	0	4	0	7	92	4	27
2020	DX-01	55	30	15	0	0	0	0	85	0	20
2019	DX	70	13	10	2	2	0	5	87	3	63
2019	DX-01	74	4	9	4	0	0	9	86	5	23
2019	DX-02	62	24	10	0	5	0	0	86	5	21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	83	4	4	1	1	0	6	92	3	69
2020	DX-00	89	0	0	0	0	0	11	100	0	27
2020	DX-01	85	0	10	0	5	0	0	85	5	20
2019	DX	83	10	3	0	0	3	2	97	0	63
2019	DX-01	83	9	4	0	0	0	4	95	0	23
2019	DX-02	76	10	5	0	0	10	0	95	0	21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	80	1	7	1	1	0	9	89	3	69
2020	DX-00	78	0	4	4	0	0	15	91	4	27
2020	DX-01	85	5	5	0	5	0	0	90	5	20
2019	DX	79	3	2	0	0	2	14	98	0	63
2019	DX-01	70	4	0	0	0	0	26	100	0	23
2019	DX-02	81	0	5	0	0	5	10	94	0	21

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	38	45	3	10	4	83	14	69
2020	DX-00	33	48	4	11	4	81	15	27
2020	DX-01	40	55	0	0	5	95	5	20
2019	DX	42	31	11	10	6	73	16	62
2019	DX-01	45	41	0	9	5	86	14	22
2019	DX-02	24	29	29	14	5	52	19	21
2018	DX	42	36	8	14	0	78	14	72
2018	DX-01	39	37	11	13	0	76	13	38
2017	DX	38	43	7	9	3	81	11	69
2017	DX-01	56	30	7	4	4	85	7	27
2017	DX-02	25	56	5	10	5	80	15	20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	45	35	13	4	3	80	7	69
2020	DX-00	59	30	4	4	4	89	7	27
2020	DX-01	50	40	10	0	0	90	0	20
2019	DX	43	24	19	8	6	67	14	63
2019	DX-01	48	30	9	4	9	78	13	23
2019	DX-02	29	14	33	14	10	43	24	21
2018	DX	38	38	10	7	8	75	15	72
2018	DX-01	42	34	16	5	3	76	8	38
2017	DX	31	36	16	11	6	67	17	69
2017	DX-01	41	41	11	4	4	81	7	27
2017	DX-02	20	25	21	20	15	44	35	20

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	33	54	9	4	0	0	87	4	67
2020	DX-00	26	59	11	4	0	0	85	4	27
2020	DX-01	58	42	0	0	0	0	100	0	19
2019	DX	34	45	16	3	2	0	79	5	62
2019	DX-01	39	48	4	4	4	0	87	9	23
2019	DX-02	20	50	25	5	0	0	70	5	20
2018	DX	38	36	14	11	0	1	75	11	72
2018	DX-01	37	34	16	13	0	0	71	13	38
2017	DX	32	45	13	4	4	1	78	9	69
2017	DX-01	41	41	7	4	7	0	81	11	27
2017	DX-02	26	49	20	5	0	0	75	5	20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	35	43	10	7	3	1	79	10	69
2020	DX-00	44	33	11	7	4	0	78	11	27
2020	DX-01	45	50	5	0	0	0	95	0	20
2019	DX	22	52	11	10	2	3	77	11	63
2019	DX-01	30	57	4	4	0	4	91	5	23
2019	DX-02	10	43	24	19	0	5	55	20	21
2018	DX	28	43	21	6	1	1	72	7	72
2018	DX-01	26	47	24	3	0	0	74	3	38
2017	DX	16	54	14	11	4	0	70	16	69
2017	DX-01	22	59	11	0	7	0	81	7	27
2017	DX-02	21	35	20	25	0	0	56	25	20

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	33	35	14	14	3	68	17	69
2020	DX-00	33	26	19	19	4	59	22	27
2020	DX-01	40	50	5	5	0	90	5	20
2019	DX	24	46	6	14	10	70	24	63
2019	DX-01	17	52	4	13	13	70	26	23
2019	DX-02	33	29	10	24	5	62	29	21
2018	DX	25	51	4	15	4	76	19	72
2018	DX-01	21	55	8	13	3	76	16	38
2017	DX	31	36	6	10	17	67	27	69
2017	DX-01	37	44	4	4	11	81	15	27
2017	DX-02	20	36	5	10	30	56	40	20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	7	23	29	23	17	30	41	69
2020	DX-00	7	11	30	33	19	19	52	27
2020	DX-01	5	40	30	15	10	45	25	20
2019	DX	14	25	37	14	10	40	24	63
2019	DX-01	0	22	52	22	4	22	26	23
2019	DX-02	33	29	29	5	5	62	10	21
2018	DX	11	35	25	18	11	46	29	72
2018	DX-01	8	39	24	13	16	47	29	38
2017	DX	17	23	30	19	10	40	29	69
2017	DX-01	19	30	26	22	4	48	26	27
2017	DX-02	15	5	44	15	21	20	36	20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	DX	54	46	69
2020	DX-00	59	41	27
2020	DX-01	55	45	20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	DX	80	13	1	1	4	98	69
2020	DX-00	81	11	0	0	7	100	27
2020	DX-01	75	15	5	0	5	95	20

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	DX	16	59	25	69
2020	DX-00	11	63	26	27
2020	DX-01	5	75	20	20
2019	DX	16	48	35	62
2019	DX-01	13	65	22	23
2019	DX-02	25	10	65	20
2018	DX	18	51	31	71
2018	DX-01	16	58	26	38
2017	DX	19	58	23	69
2017	DX-01	22	67	11	27
2017	DX-02	10	56	35	20

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	Other (%)	Total responses
2020	DX	27	18	27	9	18	11
2019	DX	30	20	40	10	0	10
2018	DX	38	8	46	0	8	13
2017	DX	23	8	62	8	0	13

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	59	38	1	1	0	97	1	69
2020	DX-00	63	37	0	0	0	100	0	27
2020	DX-01	65	35	0	0	0	100	0	20
2019	DX	49	43	3	2	3	92	5	63
2019	DX-01	57	35	4	0	4	91	4	23
2019	DX-02	43	48	5	5	0	90	5	21
2018	DX	68	26	4	1	0	94	1	72
2018	DX-01	66	26	5	3	0	92	3	38
2017	DX	57	39	1	3	0	96	3	69
2017	DX-01	44	48	0	7	0	93	7	27
2017	DX-02	65	30	5	0	0	95	0	20

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	38	39	13	9	1	0	77	10	69
2020	DX-00	44	37	7	7	4	0	81	11	27
2020	DX-01	50	35	15	0	0	0	85	0	20
2019	DX	13	46	11	17	11	2	60	29	63
2019	DX-01	9	65	17	4	4	0	74	9	23
2019	DX-02	10	38	0	29	19	5	50	50	21
2018	DX	29	40	15	13	3	0	69	15	72
2018	DX-01	29	45	18	5	3	0	74	8	38
2017	DX	30	49	14	6	1	0	78	7	69
2017	DX-01	30	52	11	7	0	0	81	7	27
2017	DX-02	36	35	20	5	5	0	70	10	20

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	6	25	41	20	9	0	29	30	69
2020	DX-00	4	26	37	19	15	0	33	30	27
2020	DX-01	5	10	45	40	0	0	40	15	20
2019	DX	10	30	33	19	6	2	26	40	63
2019	DX-01	4	22	43	22	4	4	27	27	23
2019	DX-02	19	38	24	5	14	0	19	57	21
2018	DX	6	19	47	22	4	1	27	25	72
2018	DX-01	5	16	50	26	3	0	29	21	38
2017	DX	4	16	39	30	7	3	39	21	69
2017	DX-01	4	15	33	41	7	0	48	19	27
2017	DX-02	5	26	35	25	10	0	35	31	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	3	17	16	43	20	0	0	64	20	69
2020	DX-00	4	15	7	44	30	0	0	74	19	27
2020	DX-01	0	10	5	65	20	0	0	85	10	20
2019	DX	8	30	37	14	10	0	2	24	39	63
2019	DX-01	9	22	43	9	13	0	4	23	32	23
2019	DX-02	14	48	29	5	5	0	0	10	62	21
2018	DX	7	21	25	33	13	0	1	46	28	72
2018	DX-01	3	18	37	32	11	0	0	42	21	38
2017	DX	4	7	32	40	15	1	0	56	12	69
2017	DX-01	0	7	30	48	15	0	0	63	7	27
2017	DX-02	5	10	41	30	15	0	0	44	15	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	12	17	49	20	1	0	22	29	69
2020	DX-00	11	19	48	19	4	0	22	30	27
2020	DX-01	10	15	40	35	0	0	35	25	20
2019	DX	14	19	46	14	5	2	19	34	63
2019	DX-01	9	13	61	9	4	4	14	23	23
2019	DX-02	29	29	14	24	5	0	29	57	21
2018	DX	10	23	48	15	4	0	20	32	71
2018	DX-01	8	29	45	18	0	0	18	37	38
2017	DX	13	26	36	11	12	1	24	40	69
2017	DX-01	7	26	37	19	7	4	27	35	27
2017	DX-02	21	30	30	10	10	0	20	51	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	10	20	49	17	3	0	20	30	69
2020	DX-00	11	15	52	22	0	0	22	26	27
2020	DX-01	10	5	60	20	5	0	25	15	20
2019	DX	8	22	38	27	5	0	32	30	63
2019	DX-01	9	17	48	26	0	0	26	26	23
2019	DX-02	10	38	19	19	14	0	33	48	21
2018	DX	8	24	47	14	6	1	20	32	72
2018	DX-01	3	26	47	18	5	0	24	29	38
2017	DX	19	11	36	19	13	1	33	31	69
2017	DX-01	4	4	41	33	19	0	52	7	27
2017	DX-02	46	20	30	0	5	0	5	65	20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	10	41	30	17	1	0	19	51	69
2020	DX-00	7	44	30	19	0	0	19	52	27
2020	DX-01	15	30	25	25	5	0	30	45	20
2019	DX	19	30	35	8	8	0	16	49	63
2019	DX-01	22	39	35	0	4	0	4	61	23
2019	DX-02	24	29	24	10	14	0	24	52	21
2018	DX	28	32	30	4	3	3	7	62	71
2018	DX-01	24	42	26	5	0	3	5	68	38
2017	DX	24	20	36	13	6	0	19	45	69
2017	DX-01	11	22	52	11	4	0	15	33	27
2017	DX-02	40	21	30	5	5	0	10	60	20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	7	13	34	31	15	0	0	46	21	68
2020	DX-00	4	15	26	33	22	0	0	56	19	27
2020	DX-01	15	15	30	35	5	0	0	40	30	20
2019	DX	15	32	32	8	13	0	0	21	47	62
2019	DX-01	22	43	30	0	4	0	0	4	65	23
2019	DX-02	19	33	19	14	14	0	0	29	52	21
2018	DX	18	33	32	10	4	0	3	14	53	72
2018	DX-01	21	39	26	5	5	0	3	11	62	38
2017	DX	7	34	30	22	6	1	0	28	41	68
2017	DX-01	0	41	33	22	4	0	0	26	41	27
2017	DX-02	10	40	31	10	10	0	0	20	49	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	13	23	49	13	1	0	0	14	36	69
2020	DX-00	11	19	59	7	4	0	0	11	30	27
2020	DX-01	10	25	40	25	0	0	0	25	35	20
2019	DX	16	21	47	11	5	0	0	16	37	62
2019	DX-01	13	9	65	9	4	0	0	13	22	23
2019	DX-02	25	35	30	5	5	0	0	10	60	20
2018	DX	14	33	36	13	3	0	1	15	48	72
2018	DX-01	13	37	37	11	3	0	0	13	50	38
2017	DX	13	23	41	16	6	1	0	22	36	69
2017	DX-01	11	15	56	15	4	0	0	19	26	27
2017	DX-02	20	44	21	10	5	0	0	15	64	20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	9	22	36	32	1	33	30	69
2020	DX-00	11	22	41	26	0	26	33	27
2020	DX-01	10	15	35	35	5	40	25	20
2019	DX	0	24	32	34	10	44	24	62
2019	DX-01	0	43	26	30	0	30	43	23
2019	DX-02	0	10	30	50	10	60	10	20

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	16	40	16	22	6	56	28	68
2020	DX-00	22	33	19	15	11	56	26	27
2020	DX-01	25	55	15	5	0	80	5	20
2019	DX	3	37	17	27	16	40	43	63
2019	DX-01	0	57	17	22	4	57	26	23
2019	DX-02	0	14	14	38	33	14	71	21

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	65	26	7	1	0	91	1	69
2020	DX-00	85	7	4	4	0	93	4	27
2020	DX-01	70	20	10	0	0	90	0	20
2019	DX	51	30	8	8	3	81	11	63
2019	DX-01	48	35	4	4	9	83	13	23
2019	DX-02	43	29	10	19	0	71	19	21
2018	DX	56	21	10	8	6	76	14	72
2018	DX-01	63	24	8	5	0	87	5	38
2017	DX	51	30	10	6	3	81	9	69
2017	DX-01	59	22	11	0	7	81	7	27
2017	DX-02	46	35	10	10	0	80	10	20

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	70	25	4	1	0	94	1	69
2020	DX-00	81	15	4	0	0	96	0	27
2020	DX-01	85	10	5	0	0	95	0	20
2019	DX	60	27	5	6	2	87	8	63
2019	DX-01	52	35	4	4	4	87	9	23
2019	DX-02	52	24	10	14	0	76	14	21
2018	DX	57	33	4	6	0	90	6	72
2018	DX-01	58	29	5	8	0	87	8	38
2017	DX	52	36	4	6	1	89	7	69
2017	DX-01	44	48	0	4	4	93	7	27
2017	DX-02	60	20	10	10	0	80	10	20

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	50	43	4	1	1	93	3	68
2020	DX-00	63	30	4	4	0	93	4	27
2020	DX-01	53	42	5	0	0	95	0	19
2019	DX	48	41	5	3	3	89	6	63
2019	DX-01	43	48	4	0	4	91	4	23
2019	DX-02	33	52	5	5	5	86	10	21
2018	DX	39	49	7	6	0	88	6	72
2018	DX-01	45	42	5	8	0	87	8	38

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	30	46	10	9	3	1	0	78	12	69
2020	DX-00	37	52	4	0	4	4	0	92	4	27
2020	DX-01	45	40	5	10	0	0	0	85	10	20
2019	DX	35	41	13	6	3	2	0	77	10	63
2019	DX-01	39	52	4	4	0	0	0	91	4	23
2019	DX-02	24	33	24	14	5	0	0	57	19	21
2018	DX	33	53	13	1	0	0	0	86	1	72
2018	DX-01	39	53	8	0	0	0	0	92	0	38
2017	DX	27	56	12	1	1	1	1	85	3	68
2017	DX-01	33	52	7	0	4	4	0	88	4	27
2017	DX-02	31	35	25	5	0	0	5	69	5	20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	41	38	10	10	0	1	79	10	69
2020	DX-00	59	26	11	0	0	4	88	0	27
2020	DX-01	40	45	5	10	0	0	85	10	20
2019	DX	47	39	10	5	0	0	85	5	62
2019	DX-01	57	35	4	4	0	0	91	4	23
2019	DX-02	33	38	19	10	0	0	71	10	21
2018	DX	40	40	17	1	0	1	81	1	70
2018	DX-01	39	47	13	0	0	0	87	0	38
2017	DX	32	50	12	4	1	0	83	6	68
2017	DX-01	37	41	11	7	4	0	78	11	27
2017	DX-02	30	46	20	5	0	0	75	5	20

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	65	25	6	3	1	90	4	69
2020	DX-00	78	22	0	0	0	100	0	27
2020	DX-01	75	20	5	0	0	95	0	20
2019	DX	48	35	8	10	0	83	10	63
2019	DX-01	61	30	4	4	0	91	4	23
2019	DX-02	29	38	19	14	0	67	14	21
2018	DX	53	35	11	1	0	88	1	72
2018	DX-01	58	32	11	0	0	89	0	38
2017	DX	48	39	7	3	3	87	6	68
2017	DX-01	56	37	0	4	4	93	7	27
2017	DX-02	36	44	15	5	0	80	5	20

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	58	23	7	1	4	6	90	2	69
2020	DX-00	74	15	4	0	4	4	96	0	27
2020	DX-01	60	30	10	0	0	0	90	0	20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	25	32	22	17	4	59	18	69
2020	DX-00	37	37	22	0	4	77	0	27
2020	DX-01	25	35	10	20	10	67	22	20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	67	17	9	4	1	1	87	4	69
2020	DX-00	85	7	0	4	0	4	96	4	27
2020	DX-01	65	30	5	0	0	0	95	0	20

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	29	36	14	9	3	7	1	71	13	69
2020	DX-00	30	44	11	0	7	7	0	80	8	27
2020	DX-01	40	30	15	5	0	10	0	78	6	20
2019	DX	29	29	21	10	8	2	2	60	18	62
2019	DX-01	22	35	26	4	13	0	0	57	17	23
2019	DX-02	24	19	19	24	10	5	0	45	35	21
2018	DX	19	49	8	13	4	1	6	73	18	72
2018	DX-01	24	47	11	8	5	3	3	75	14	38
2017	DX	27	45	11	11	3	3	0	73	15	69
2017	DX-01	19	48	15	11	4	4	0	69	15	27
2017	DX-02	41	40	5	10	5	0	0	80	15	20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	51	31	9	6	1	0	1	84	7	68
2020	DX-00	67	15	11	4	0	0	4	85	4	27
2020	DX-01	40	45	10	5	0	0	0	85	5	20
2019	DX	43	33	8	8	6	2	0	77	15	63
2019	DX-01	39	48	0	4	9	0	0	87	13	23
2019	DX-02	29	29	19	14	5	5	0	60	20	21
2018	DX	64	26	7	1	1	0	0	90	3	72
2018	DX-01	58	34	8	0	0	0	0	92	0	38
2017	DX	61	29	6	1	0	3	0	92	1	69
2017	DX-01	74	19	4	0	0	4	0	96	0	27
2017	DX-02	44	44	11	0	0	0	0	89	0	20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	46	32	16	4	0	1	79	4	68
2020	DX-00	65	19	15	0	0	0	85	0	26
2020	DX-01	45	55	0	0	0	0	100	0	20
2019	DX	47	26	11	5	11	0	73	16	62
2019	DX-01	57	26	4	4	9	0	83	13	23
2019	DX-02	33	29	14	10	14	0	62	24	21
2018	DX	55	30	11	4	0	0	85	4	71
2018	DX-01	58	32	5	5	0	0	89	5	38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	28	16	23	14	6	6	7	50	23	69
2020	DX-00	37	11	11	22	4	4	11	57	30	27
2020	DX-01	30	20	30	5	0	10	5	59	6	20
2019	DX	19	32	6	14	13	10	6	60	32	63
2019	DX-01	22	35	4	17	9	0	13	65	30	23
2019	DX-02	14	24	5	14	29	14	0	44	50	21
2018	DX	28	26	15	11	13	4	3	58	25	72
2018	DX-01	29	26	16	16	5	3	5	60	23	38
2017	DX	15	29	18	11	9	13	6	53	25	69
2017	DX-01	22	26	15	4	7	15	11	65	15	27
2017	DX-02	0	20	31	30	5	10	5	23	41	20

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	23	55	3	13	6	78	19	69
2020	DX-00	15	63	0	15	7	78	22	27
2020	DX-01	30	45	0	20	5	75	25	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	30	54	12	3	1	84	4	69
2020	DX-00	26	63	7	0	4	89	4	27
2020	DX-01	40	40	15	5	0	80	5	20
2019	DX	52	38	3	3	3	90	6	63
2019	DX-01	48	39	0	4	9	87	13	23
2019	DX-02	57	33	10	0	0	90	0	21
2017	DX	54	32	4	9	1	86	10	69
2017	DX-01	44	44	4	7	0	89	7	27
2017	DX-02	65	20	5	10	0	85	10	20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	48	36	7	9	0	84	9	69
2020	DX-00	48	44	7	0	0	93	0	27
2020	DX-01	55	30	5	10	0	85	10	20
2019	DX	61	28	5	5	2	89	7	61
2019	DX-01	55	27	9	5	5	82	9	22
2019	DX-02	60	25	5	10	0	85	10	20
2017	DX	66	30	4	0	0	96	0	69
2017	DX-01	74	22	4	0	0	96	0	27
2017	DX-02	65	35	0	0	0	100	0	20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	86	7	6	0	1	93	1	69
2020	DX-00	89	4	4	0	4	93	4	27
2020	DX-01	85	10	5	0	0	95	0	20
2017	DX	84	14	0	1	0	99	1	69
2017	DX-01	78	19	0	4	0	96	4	27
2017	DX-02	90	10	0	0	0	100	0	20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	43	35	17	3	1	79	3	69
2020	DX-00	48	37	11	0	4	88	0	27
2020	DX-01	45	30	20	5	0	75	5	20
2019	DX	41	43	14	2	0	84	2	63
2019	DX-01	39	48	13	0	0	87	0	23
2019	DX-02	43	29	24	5	0	71	5	21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	DX	10	90	62
2018	DX	13	87	71
2018	DX-01	14	86	37

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	19	16	13	9	3	38	3	59	20	69
2020	DX-00	26	7	11	11	0	41	4	60	20	27
2020	DX-01	25	15	10	0	0	50	0	80	0	20
2019	DX	21	10	13	10	5	43	0	53	25	63
2019	DX-01	22	17	17	4	0	39	0	64	7	23
2019	DX-02	10	0	10	19	14	48	0	18	64	21
2018	DX	25	21	10	8	4	26	6	67	18	72
2018	DX-01	29	18	16	3	5	24	5	67	11	38
2017	DX	18	25	13	4	3	29	9	68	11	69
2017	DX-01	19	26	19	0	4	30	4	67	6	27
2017	DX-02	10	21	10	10	5	25	20	56	27	20

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	35	38	13	9	1	4	0	76	11	69
2020	DX-00	48	30	11	7	0	4	0	81	8	27
2020	DX-01	50	40	5	0	0	5	0	95	0	20
2019	DX	44	25	14	6	2	8	0	76	9	63
2019	DX-01	65	17	13	4	0	0	0	83	4	23
2019	DX-02	14	29	19	14	5	19	0	53	24	21
2018	DX	39	33	17	7	3	1	0	73	10	72
2018	DX-01	47	29	18	3	3	0	0	76	5	38
2017	DX	38	43	7	3	1	6	1	88	5	69
2017	DX-01	41	48	7	0	4	0	0	89	4	27
2017	DX-02	36	35	10	10	0	10	0	78	11	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	19	14	13	4	0	46	3	66	9	69
2020	DX-00	26	7	7	4	0	52	4	75	8	27
2020	DX-01	25	10	15	0	0	50	0	70	0	20
2019	DX	24	8	13	3	2	49	2	65	10	63
2019	DX-01	22	17	9	0	0	48	4	82	0	23
2019	DX-02	14	0	19	10	0	57	0	33	22	21
2018	DX	26	7	21	0	0	38	8	62	0	72
2018	DX-01	29	3	24	0	0	34	11	57	0	38
2017	DX	20	19	13	0	0	42	7	75	0	69
2017	DX-01	19	26	15	0	0	33	7	75	0	27
2017	DX-02	21	15	10	0	0	49	5	78	0	20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	38	35	19	1	0	7	78	2	69
2020	DX-00	48	26	15	0	0	11	83	0	27
2020	DX-01	50	35	10	0	0	5	89	0	20
2019	DX	44	25	19	2	2	8	76	3	63
2019	DX-01	61	22	13	0	0	4	86	0	23
2019	DX-02	14	33	29	5	0	19	59	6	21
2018	DX	42	36	18	1	0	3	80	1	72
2018	DX-01	47	34	18	0	0	0	82	0	38
2017	DX	37	45	13	0	0	6	86	0	69
2017	DX-01	37	48	15	0	0	0	85	0	27
2017	DX-02	36	35	15	0	0	15	83	0	20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	DX	6	94	69
2020	DX-00	4	96	27
2020	DX-01	10	90	20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	DX	9	91	69
2020	DX-00	4	96	27
2020	DX-01	10	90	20
2019	DX	10	90	63
2019	DX-01	17	83	23
2019	DX-02	10	90	21
2017	DX	11	89	69

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	54	25	4	10	1	1	4	83	12	69
2020	DX-00	59	19	0	7	4	4	7	88	13	27
2020	DX-01	55	25	10	10	0	0	0	80	10	20

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	36	38	9	13	4	74	17	69
2020	DX-00	48	22	11	15	4	70	19	27
2020	DX-01	25	65	5	5	0	90	5	20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	38	48	9	6	86	6	69
2020	DX-00	56	30	11	4	85	4	27
2020	DX-01	20	70	5	5	90	5	20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	30	42	16	9	3	72	12	69
2020	DX-00	48	30	4	19	0	78	19	27
2020	DX-01	15	45	35	0	5	60	5	20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	42	43	13	1	86	1	69
2020	DX-00	63	26	7	4	89	4	27
2020	DX-01	15	75	10	0	90	0	20

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	55	30	7	1	1	4	91	2	69
2020	DX-00	70	15	4	4	4	4	92	4	27
2020	DX-01	50	45	5	0	0	0	95	0	20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	80	17	1	1	97	1	69
2020	DX-00	93	7	0	0	100	0	27
2020	DX-01	70	25	5	0	95	0	20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	70	25	4	1	94	1	69
2020	DX-00	93	7	0	0	100	0	27
2020	DX-01	55	40	5	0	95	0	20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	62	26	4	7	88	7	68
2020	DX-00	65	31	0	4	96	4	26
2020	DX-01	65	20	5	10	85	10	20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	70	20	4	4	1	90	6	69
2020	DX-00	78	15	4	0	4	93	4	27
2020	DX-01	65	20	10	5	0	85	5	20

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	DX	99	1	67
2020	DX-00	96	4	27
2020	DX-01	100	0	20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	24	41	21	12	2	65	14	66
2020	DX-00	35	38	23	4	0	73	4	26
2020	DX-01	15	55	25	5	0	70	5	20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	61	33	4	1	0	0	94	1	69
2020	DX-00	74	22	4	0	0	0	96	0	27
2020	DX-01	60	35	5	0	0	0	95	0	20
2019	DX	18	50	26	2	3	2	69	5	62
2019	DX-01	13	48	35	4	0	0	61	4	23
2019	DX-02	10	50	25	0	10	5	63	11	20
2018	DX	11	39	30	15	3	1	51	19	71
2018	DX-01	8	49	30	8	3	3	58	11	37
2017	DX	9	28	32	20	7	4	38	29	69
2017	DX-01	7	15	44	22	7	4	23	31	27
2017	DX-02	10	25	26	20	15	5	36	36	20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	43	33	7	10	6	77	16	69
2020	DX-00	48	26	15	7	4	74	11	27
2020	DX-01	40	45	0	15	0	85	15	20

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	51	30	10	3	3	3	84	6	69
2020	DX-00	56	26	11	0	4	4	85	4	27
2020	DX-01	55	35	5	5	0	0	90	5	20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	30	39	14	9	4	3	72	13	69
2020	DX-00	41	33	11	7	4	4	77	12	27
2020	DX-01	35	45	15	5	0	0	80	5	20
2019	DX	13	47	19	10	11	0	60	21	62
2019	DX-01	9	61	13	13	4	0	70	17	23
2019	DX-02	10	30	25	10	25	0	40	35	20
2018	DX	10	39	26	15	10	0	49	25	72
2018	DX-01	3	53	26	16	3	0	55	18	38
2017	DX	7	33	27	22	10	0	41	32	69
2017	DX-01	7	41	22	22	7	0	48	30	27
2017	DX-02	5	10	35	36	15	0	15	51	20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	24	49	10	13	0	0	3	75	14	67
2020	DX-00	30	44	7	15	0	0	4	77	15	27
2020	DX-01	25	50	15	5	0	0	5	79	5	20
2019	DX	17	38	13	25	5	2	0	56	31	60
2019	DX-01	5	45	5	41	5	0	0	50	45	22
2019	DX-02	15	40	15	20	5	5	0	58	26	20

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	64	19	7	6	3	1	84	9	69
2020	DX-00	74	19	0	4	4	0	93	7	27
2020	DX-01	55	15	20	5	5	0	70	10	20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	68	23	6	3	0	0	91	3	69
2020	DX-00	85	11	0	4	0	0	96	4	27
2020	DX-01	45	30	20	5	0	0	75	5	20
2019	DX	54	32	10	3	2	0	86	5	63
2019	DX-01	52	35	9	0	4	0	87	4	23
2019	DX-02	62	29	0	10	0	0	90	10	21
2018	DX	42	38	14	4	3	0	79	7	72
2018	DX-01	34	42	16	5	3	0	76	8	38
2017	DX	56	21	16	1	5	1	77	6	68
2017	DX-01	52	26	15	0	4	4	81	4	27
2017	DX-02	52	21	10	5	12	0	73	17	19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	3	12	36	29	20	14	49	69
2020	DX-00	4	7	33	37	19	11	56	27
2020	DX-01	0	20	35	20	25	20	45	20
2019	DX	8	21	34	19	18	29	37	62
2019	DX-01	0	18	41	9	32	18	41	22
2019	DX-02	14	29	29	14	14	43	29	21
2018	DX	4	13	31	26	26	17	53	72
2018	DX-01	0	13	39	18	29	13	47	38
2017	DX	3	17	28	19	33	20	52	69
2017	DX-01	4	22	26	15	33	26	48	27
2017	DX-02	0	10	15	36	40	10	75	20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	9	19	43	16	13	28	29	69
2020	DX-00	11	19	41	19	11	30	30	27
2020	DX-01	5	20	50	15	10	25	25	20
2019	DX	13	33	21	21	13	46	33	63
2019	DX-01	9	35	22	17	17	43	35	23
2019	DX-02	19	24	14	24	19	43	43	21
2018	DX	8	24	35	19	14	32	33	72
2018	DX-01	5	29	37	16	13	34	29	38
2017	DX	11	19	34	19	17	30	36	67
2017	DX-01	15	27	42	12	4	42	15	26
2017	DX-02	5	5	31	31	27	10	58	19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	9	23	32	20	14	1	0	32	35	69
2020	DX-00	11	37	22	15	15	0	0	48	30	27
2020	DX-01	10	15	35	25	15	0	0	25	40	20
2019	DX	3	24	30	27	14	0	2	27	42	63
2019	DX-01	0	22	22	26	26	0	4	23	55	23
2019	DX-02	10	33	29	19	10	0	0	43	29	21
2018	DX	3	15	33	24	25	0	0	18	49	72
2018	DX-01	0	18	37	21	24	0	0	18	45	38
2017	DX	7	19	14	33	25	0	1	27	59	69
2017	DX-01	4	26	11	33	22	0	4	31	58	27
2017	DX-02	10	5	10	40	36	0	0	15	75	20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	3	19	30	32	16	22	48	69
2020	DX-00	4	19	26	37	15	22	52	27
2020	DX-01	0	15	40	35	10	15	45	20
2019	DX	16	27	25	21	11	43	32	63
2019	DX-01	0	30	30	22	17	30	39	23
2019	DX-02	33	29	10	14	14	62	29	21
2018	DX	7	24	26	19	24	31	43	72
2018	DX-01	3	21	32	16	29	24	45	38
2017	DX	9	22	29	14	26	31	41	69
2017	DX-01	11	30	15	22	22	41	44	27
2017	DX-02	10	5	35	20	31	15	51	20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	9	17	28	32	14	26	46	69
2020	DX-00	11	15	22	41	11	26	52	27
2020	DX-01	5	15	35	30	15	20	45	20
2019	DX	13	21	25	25	16	33	41	63
2019	DX-01	0	13	39	17	30	13	48	23
2019	DX-02	24	33	19	14	10	57	24	21
2018	DX	14	13	27	24	21	27	46	70
2018	DX-01	8	21	24	26	21	29	47	38
2017	DX	9	26	25	22	19	35	40	69
2017	DX-01	4	37	26	19	15	41	33	27
2017	DX-02	5	15	26	35	20	20	54	20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	14	32	19	17	13	4	48	32	69
2020	DX-00	19	26	26	11	15	4	46	27	27
2020	DX-01	15	25	10	35	15	0	40	50	20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	32	29	29	6	4	0	0	61	10	69
2020	DX-00	41	15	37	7	0	0	0	56	7	27
2020	DX-01	40	40	15	0	5	0	0	80	5	20
2019	DX	29	37	13	16	5	0	2	66	21	63
2019	DX-01	30	39	13	9	4	0	4	73	14	23
2019	DX-02	14	29	24	29	5	0	0	43	33	21
2018	DX	25	39	27	4	4	0	0	65	8	71
2018	DX-01	22	38	32	3	5	0	0	59	8	37
2017	DX	22	40	16	13	7	1	0	64	20	69
2017	DX-01	26	41	15	11	4	4	0	69	15	27
2017	DX-02	21	20	30	20	10	0	0	41	30	20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	25	30	25	16	4	0	55	20	69
2020	DX-00	33	26	19	19	4	0	59	22	27
2020	DX-01	30	35	30	5	0	0	65	5	20
2019	DX	21	29	25	8	16	2	50	24	63
2019	DX-01	22	43	22	0	9	4	68	9	23
2019	DX-02	19	10	29	14	29	0	29	43	21
2018	DX	18	44	26	7	4	0	63	11	72
2018	DX-01	13	55	21	8	3	0	68	11	38
2017	DX	15	39	25	13	9	0	54	22	69
2017	DX-01	15	37	37	0	11	0	52	11	27
2017	DX-02	15	40	11	25	10	0	54	35	20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	39	39	16	6	0	0	0	78	6	69
2020	DX-00	33	52	7	7	0	0	0	85	7	27
2020	DX-01	55	30	15	0	0	0	0	85	0	20
2019	DX	25	33	19	11	10	0	2	60	21	63
2019	DX-01	30	48	9	4	4	0	4	82	9	23
2019	DX-02	14	19	24	19	24	0	0	33	43	21
2018	DX	29	46	19	4	1	0	0	75	6	72
2018	DX-01	29	47	18	5	0	0	0	76	5	38
2017	DX	25	46	17	6	4	1	0	72	10	68
2017	DX-01	26	48	11	7	4	4	0	77	12	27
2017	DX-02	31	32	36	0	0	0	0	64	0	19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	43	23	14	14	4	0	67	19	69
2020	DX-00	37	33	11	15	4	0	70	19	27
2020	DX-01	60	15	15	10	0	0	75	10	20
2019	DX	32	30	24	3	10	2	63	13	63
2019	DX-01	35	35	13	4	9	4	73	14	23
2019	DX-02	29	24	29	0	19	0	52	19	21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	29	35	19	10	7	64	17	69
2020	DX-00	33	37	22	4	4	70	7	27
2020	DX-01	40	40	15	0	5	80	5	20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	24	28	29	16	3	0	51	19	68
2020	DX-00	22	22	33	19	4	0	44	22	27
2020	DX-01	37	21	32	11	0	0	58	11	19
2019	DX	35	32	29	5	0	0	67	5	63
2019	DX-01	43	30	22	4	0	0	74	4	23
2019	DX-02	43	24	29	5	0	0	67	5	21
2018	DX	24	32	28	11	4	0	56	15	71
2018	DX-01	18	32	34	16	0	0	50	16	38
2017	DX	20	36	26	13	3	1	57	16	69
2017	DX-01	15	37	33	7	7	0	52	15	27
2017	DX-02	25	30	15	26	0	5	57	27	20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	49	35	14	0	0	1	0	85	0	69
2020	DX-00	52	26	22	0	0	0	0	78	0	27
2020	DX-01	60	20	15	0	0	5	0	84	0	20
2019	DX	68	19	10	0	2	0	2	89	2	62
2019	DX-01	70	17	9	0	0	0	4	91	0	23
2019	DX-02	65	20	15	0	0	0	0	85	0	20
2018	DX	78	18	3	0	1	0	0	96	1	72
2018	DX-01	66	26	5	0	3	0	0	92	3	38
2017	DX	58	29	3	6	1	1	1	90	7	69
2017	DX-01	63	22	0	7	0	4	4	92	8	27
2017	DX-02	41	49	5	0	5	0	0	90	5	20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	36	42	10	10	1	78	12	69
2020	DX-00	41	41	4	15	0	81	15	27
2020	DX-01	50	25	20	0	5	75	5	20

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	80	12	4	3	0	1	93	3	69
2020	DX-00	85	11	4	0	0	0	96	0	27
2020	DX-01	85	5	5	5	0	0	90	5	20
2019	DX	76	10	2	2	2	10	95	4	63
2019	DX-01	57	17	4	0	4	17	89	5	23
2019	DX-02	90	0	0	5	0	5	95	5	21
2018	DX	83	8	3	1	0	4	96	1	72
2018	DX-01	79	13	3	3	0	3	95	3	38

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	84	4	6	1	0	1	3	92	2	69
2020	DX-00	89	4	4	0	0	0	4	96	0	27
2020	DX-01	90	0	5	0	0	5	0	95	0	20
2019	DX	76	8	6	2	3	0	5	88	5	63
2019	DX-01	74	13	9	0	0	0	4	91	0	23
2019	DX-02	71	10	5	5	10	0	0	81	14	21
2018	DX	78	10	3	3	3	0	4	91	6	72
2018	DX-01	71	13	3	3	5	0	5	89	8	38
2017	DX	78	11	7	1	0	1	0	91	1	69
2017	DX-01	81	11	4	0	0	4	0	96	0	27
2017	DX-02	70	15	15	0	0	0	0	85	0	20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	70	12	13	6	0	0	0	81	6	69
2020	DX-00	70	11	19	0	0	0	0	81	0	27
2020	DX-01	80	5	10	5	0	0	0	85	5	20
2019	DX	48	29	16	2	5	0	2	77	6	63
2019	DX-01	39	35	13	0	9	0	4	77	9	23
2019	DX-02	38	29	24	5	5	0	0	67	10	21
2018	DX	42	39	11	3	4	0	1	82	7	72
2018	DX-01	34	39	16	0	8	0	3	76	8	38
2017	DX	57	32	7	3	0	1	0	90	3	69
2017	DX-01	48	33	7	7	0	4	0	85	8	27
2017	DX-02	65	25	10	0	0	0	0	90	0	20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	64	17	14	3	1	0	0	81	4	69
2020	DX-00	63	15	19	0	4	0	0	78	4	27
2020	DX-01	75	5	15	5	0	0	0	80	5	20
2019	DX	45	19	16	11	6	2	0	66	18	62
2019	DX-01	41	32	9	9	9	0	0	73	18	22
2019	DX-02	38	19	14	14	10	5	0	60	25	21
2018	DX	38	36	13	6	6	0	1	75	12	69
2018	DX-01	32	32	19	8	5	0	3	67	14	37
2017	DX	58	24	9	1	6	1	0	84	7	69
2017	DX-01	59	30	4	0	4	4	0	92	4	27
2017	DX-02	60	25	15	0	0	0	0	85	0	20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	46	28	19	6	1	0	0	74	7	69
2020	DX-00	44	26	22	4	4	0	0	70	7	27
2020	DX-01	60	15	15	10	0	0	0	75	10	20
2019	DX	40	33	19	2	3	0	3	75	5	63
2019	DX-01	13	57	22	0	4	0	4	73	5	23
2019	DX-02	57	19	19	0	5	0	0	76	5	21
2018	DX	26	38	25	3	6	0	3	66	9	72
2018	DX-01	29	34	21	3	11	0	3	65	14	38
2017	DX	42	34	19	1	0	1	3	79	2	69
2017	DX-01	37	37	19	0	0	4	4	80	0	27
2017	DX-02	30	31	35	5	0	0	0	60	5	20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	74	19	4	3	0	0	0	93	3	69
2020	DX-00	70	22	7	0	0	0	0	93	0	27
2020	DX-01	80	5	5	10	0	0	0	85	10	20
2019	DX	60	18	16	3	2	0	2	79	5	62
2019	DX-01	64	14	14	0	5	0	5	81	5	22
2019	DX-02	48	24	24	5	0	0	0	71	5	21
2018	DX	56	25	10	6	1	0	1	83	7	71
2018	DX-01	55	26	5	8	3	0	3	84	11	38
2017	DX	51	31	11	4	1	1	0	83	6	68
2017	DX-01	48	37	7	4	0	4	0	88	4	27
2017	DX-02	44	15	26	10	5	0	0	59	15	20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	93	6	0	0	1	0	0	99	1	69
2020	DX-00	100	0	0	0	0	0	0	100	0	27
2020	DX-01	90	5	0	0	5	0	0	95	5	20
2019	DX	78	13	5	2	0	0	3	93	2	63
2019	DX-01	78	9	9	0	0	0	4	91	0	23
2019	DX-02	76	19	5	0	0	0	0	95	0	21
2018	DX	83	11	1	3	0	0	1	96	3	72
2018	DX-01	76	13	3	5	0	0	3	92	5	38
2017	DX	89	6	4	0	0	1	0	96	0	69
2017	DX-01	89	7	0	0	0	4	0	100	0	27
2017	DX-02	90	5	5	0	0	0	0	95	0	20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	41	26	23	7	3	0	67	10	69
2020	DX-00	44	19	22	15	0	0	63	15	27
2020	DX-01	35	25	35	0	5	0	60	5	20
2019	DX	56	32	6	3	3	0	87	6	63
2019	DX-01	52	26	4	9	9	0	78	17	23
2019	DX-02	57	29	14	0	0	0	86	0	21
2018	DX	49	28	21	1	0	1	77	1	72
2018	DX-01	42	26	26	3	0	3	70	3	38
2017	DX	54	37	4	4	0	0	91	4	69
2017	DX-01	52	41	4	4	0	0	93	4	27
2017	DX-02	46	35	10	10	0	0	80	10	20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	25	39	28	7	1	64	9	69
2020	DX-00	33	37	22	7	0	70	7	27
2020	DX-01	15	40	35	10	0	55	10	20

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	3	23	42	29	3	26	32	69
2020	DX-00	4	22	41	26	7	26	33	27
2020	DX-01	5	20	55	20	0	25	20	20
2019	DX	3	22	56	14	5	25	19	63
2019	DX-01	0	17	57	22	4	17	26	23
2019	DX-02	5	29	52	5	10	33	14	21
2018	DX	3	18	48	21	10	21	31	71
2018	DX-01	0	16	50	24	11	16	34	38
2017	DX	1	28	45	12	14	29	26	69
2017	DX-01	0	33	48	11	7	33	19	27
2017	DX-02	0	15	44	26	15	15	41	20

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	14	26	42	14	3	17	41	69
2020	DX-00	22	19	48	4	7	11	41	27
2020	DX-01	10	30	40	20	0	20	40	20
2019	DX	11	22	41	21	5	25	33	63
2019	DX-01	13	22	48	17	0	17	35	23
2019	DX-02	14	14	43	24	5	29	29	21
2018	DX	13	26	44	13	4	17	39	70
2018	DX-01	11	32	42	13	3	16	42	38
2017	DX	10	28	39	17	6	23	38	69
2017	DX-01	7	26	41	22	4	26	33	27
2017	DX-02	10	41	35	10	5	15	51	20

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	6	78	16	93	7	69
2020	DX-00	7	81	11	92	8	27
2020	DX-01	5	75	20	94	6	20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	DX	61	13	6	6	0	1	13	86	7	69
2020	DX-00	59	7	11	0	0	0	22	86	0	27
2020	DX-01	75	15	0	5	0	0	5	95	5	20
2019	DX	52	21	6	11	3	2	5	78	16	62
2019	DX-01	57	22	0	9	0	0	13	90	10	23
2019	DX-02	40	20	5	20	10	5	0	63	32	20
2018	DX	62	7	10	7	1	0	13	79	10	71
2018	DX-01	65	8	3	11	0	0	14	84	13	37

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - DX

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.